#questions | PUBG MOBILE | Page 668

night cloak Nov 30, 2019, 4:01 PM

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@mossy magnet Ow, right. But you can try making a guest profile and change the flag to South Korea to see if you can do it with your main. 😉

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@grand star Sorry, unable to help you.

grand star Nov 30, 2019, 4:02 PM

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@night cloak omg , ask administrator please

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In staff chat

mossy magnet Nov 30, 2019, 4:02 PM

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i can change it to south korea but the cards don’t work the way they’re supposed to :/ my friend tried using the card to change his flag to Netherlands but it failed to and it said he had to wait

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it’s rather odd they add a paid feature in the game that doesn’t even work

night cloak Nov 30, 2019, 4:03 PM

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@grand star They won't be able to help you either. But why don't you try using Google? Is there a limitation from your country?

grand star Nov 30, 2019, 4:03 PM

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I have monye on my galaxy acc

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💔

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Like I was said please ask one of community team or administrator

mossy magnet Nov 30, 2019, 4:04 PM

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recently samsung devices haven’t been able to make proper transaction completions

grand star Nov 30, 2019, 4:04 PM

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Why

mossy magnet Nov 30, 2019, 4:04 PM

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i’m not sure

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you’re not the only one with this issue though

grand star Nov 30, 2019, 4:05 PM

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I guess I heard about it

night cloak Nov 30, 2019, 4:05 PM

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@mossy magnet The trick is that it won't show anything if a flag is not supported to change. No prompt.

mossy magnet Nov 30, 2019, 4:06 PM

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guess i’ll wait

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i’ve wasted too much already

night cloak Nov 30, 2019, 4:06 PM

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That's better.

noble fulcrum Nov 30, 2019, 4:07 PM

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hi

vestal marsh Nov 30, 2019, 4:08 PM

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Hi @noble fulcrum

prime wren Nov 30, 2019, 4:08 PM

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@night cloak but tell me reason why moved my Vietnamese version

night cloak Nov 30, 2019, 4:08 PM

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@prime wren It was moved by you, apparently.

noble fulcrum Nov 30, 2019, 4:08 PM

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how are you guys

night cloak Nov 30, 2019, 4:08 PM

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@noble fulcrum Aloha! How can I help you?

noble fulcrum Nov 30, 2019, 4:09 PM

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is somebody playing call of duty mobile?

night cloak Nov 30, 2019, 4:09 PM

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@noble fulcrum You may wanna ask in #chat.

prime wren Nov 30, 2019, 4:10 PM

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But i not login Vietnamese my id

night cloak Nov 30, 2019, 4:10 PM

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@prime wren Either you did, or someone compromised your account did.

prime wren Nov 30, 2019, 4:11 PM

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Sorry

mossy spruce Nov 30, 2019, 4:40 PM

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Someone help me please

vestal marsh Nov 30, 2019, 4:40 PM

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Yea

polar marshBOT Nov 30, 2019, 4:41 PM

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@mossy spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vestal marsh Nov 30, 2019, 4:41 PM

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You can't write b*n

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There

glossy ore Nov 30, 2019, 4:45 PM

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why can't i change my flag even tho its been more than 2 months

spring void Nov 30, 2019, 4:45 PM

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@night cloak i dealt with them and reacted with ✅ on your message

vestal marsh Nov 30, 2019, 4:46 PM

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You don't need an flag card

spring void Nov 30, 2019, 4:47 PM

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@night cloak if you need to report a mod you can always go to an admin, if necessary. I already dealt with those people

glossy ore Nov 30, 2019, 4:47 PM

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it was for free b4

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did they change it

vestal marsh Nov 30, 2019, 4:48 PM

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No

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@glossy ore After you cahnge your flag you need to wait 60 days

spring void Nov 30, 2019, 4:49 PM

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@night cloak they couldn't check their ping just now, please use #discord for faster assistance in these matters

glossy ore Nov 30, 2019, 4:49 PM

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i haven't changed my flag since s7

vestal marsh Nov 30, 2019, 4:49 PM

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Idk it can be an bug

glossy ore Nov 30, 2019, 4:49 PM

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do i need to wait untill reset?

vestal marsh Nov 30, 2019, 4:49 PM

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Idk try to repair

spring void Nov 30, 2019, 4:50 PM

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@glossy ore are you trying to change it to india?

vestal marsh Nov 30, 2019, 4:50 PM

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Press repair

glossy ore Nov 30, 2019, 4:50 PM

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no @spring void

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from spain to Tonga

spring void Nov 30, 2019, 4:50 PM

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There is an issue with the flags. it would be fixed soon

glossy ore Nov 30, 2019, 4:50 PM

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@vestal marsh repair is for problem in ur device

vestal marsh Nov 30, 2019, 4:51 PM

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Aha

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Thx you tell me

glossy ore Nov 30, 2019, 4:51 PM

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rename card and flag card aren't the same

vestal marsh Nov 30, 2019, 4:51 PM

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There isn't any flag card

glossy ore Nov 30, 2019, 4:51 PM

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@vestal marsh there is

vestal marsh Nov 30, 2019, 4:51 PM

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Is?

glossy ore Nov 30, 2019, 4:51 PM

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also im not using any card

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@vestal marsh yes in the shopp

vestal marsh Nov 30, 2019, 4:52 PM

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Hmmm i know something new

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Thx @glossy ore

glossy ore Nov 30, 2019, 4:52 PM

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old af

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been there since forever

storm flumeBOT Nov 30, 2019, 4:53 PM

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Please avoid going off-topic. You can have unrelated conversations in #chat.

vestal marsh Nov 30, 2019, 4:53 PM

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Bot join the chat

echo stump Nov 30, 2019, 5:27 PM

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@light trout anyone can help me here?

light trout Nov 30, 2019, 5:27 PM

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What is it about? @echo stump

polar marshBOT Nov 30, 2019, 5:29 PM

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@echo stump:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm willow Nov 30, 2019, 5:31 PM

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Anyone got gyroscope issue ?

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Aimpoint moves up automatically, iirc few people said the same on last update, what’s the fix ?

surreal portal Nov 30, 2019, 5:36 PM

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Deae #PUBG please disable spectrator mode after die squad in classic mode or make able to like teammates after exit spectating as like as old version.
☞ Thank you.

somber skiff Nov 30, 2019, 5:44 PM

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I want to file a claim for wrongful accusation of cheating and want you guys to look upon the case sooner.

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📎 received_2911749038843508.jpeg

static gate Nov 30, 2019, 5:47 PM

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I want to transfer my account from vietnamese version to global can anyone help me about this

spring void Nov 30, 2019, 5:48 PM

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You cant

storm flumeBOT Nov 30, 2019, 5:49 PM

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Hello, @somber skiff!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

bold siren Nov 30, 2019, 5:49 PM

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Thank you for your suggestion, @surreal portal.

night cloak Nov 30, 2019, 5:50 PM

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why there's parachute glitch???

static gate Nov 30, 2019, 5:50 PM

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Sir my pubg account was hacked and somehow i have recoverd it but that hacker put my acc in vietnamese version and now i am unable to login from global version

polar marshBOT Nov 30, 2019, 5:50 PM

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@somber skiff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grave ravine Nov 30, 2019, 5:50 PM

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Hi, I was wondering if anyone can help with my account? Every time I get into a vehicle my game crashes

spring void Nov 30, 2019, 5:51 PM

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@static gate please contact VN support. You can't bring the account back to global and we cant help you

static gate Nov 30, 2019, 5:51 PM

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@spring void how can i contact to VN support

storm flumeBOT Nov 30, 2019, 5:52 PM

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We provide support only for the global English version of PUBG MOBILE here.

spring void Nov 30, 2019, 5:52 PM

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Search that up

night cloak Nov 30, 2019, 5:53 PM

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I been playing arcade and whenever I drop there's parachute glitch I couldn't pick stuff for few seconds and I couldn't even open doors and all of sudden I'm at difference place, How????? Then I got to play few matches. I been having good ping and when I shot someone with shotgun it shows blood all over his body but he didn't die I was the one who died and there was no damage in result. why's that

static gate Nov 30, 2019, 5:54 PM

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Okk thank you

night cloak Nov 30, 2019, 5:54 PM

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@spring void can you reply to that??

spring void Nov 30, 2019, 5:55 PM

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Try repairing your game

night cloak Nov 30, 2019, 5:55 PM

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I did. But I still have parachute glitch it's not just in Classic/ arcade I had it in paid customs too @spring void

storm flumeBOT Nov 30, 2019, 5:56 PM

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Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

grave ravine Nov 30, 2019, 5:59 PM

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@spring void Hi, I was wondering if I could get help

spring void Nov 30, 2019, 5:59 PM

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Yes?

grave ravine Nov 30, 2019, 5:59 PM

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Every time in game in any game mode once I get into a vehicle my game crashes

spring void Nov 30, 2019, 6:00 PM

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@grave ravine how old is your device and how mucbram do you have?

grave ravine Nov 30, 2019, 6:00 PM

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It’s a year old and it’s the IPhoneX

spring void Nov 30, 2019, 6:00 PM

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Have you tried repairing?

grave ravine Nov 30, 2019, 6:01 PM

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How would I go about that?

spring void Nov 30, 2019, 6:01 PM

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Logout and you will see the option

grave ravine Nov 30, 2019, 6:01 PM

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I’ll try that out thank you!

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Yeah I still crashed

iron ridge Nov 30, 2019, 6:26 PM

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PubgM had been nothing glitchy and error messages for a week now with barely an hour of play without a forced logout by error messages or by request timed out errors.

vital wraith Nov 30, 2019, 6:26 PM

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Lol

iron ridge Nov 30, 2019, 6:26 PM

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Not to mention I could be in the login screen yet get a server error please go back to the login screen and retry

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Iv repaired n repaired and restarted

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Honestly at this point it's so annoying its funny

vital wraith Nov 30, 2019, 6:27 PM

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Ikr

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Haha i got a funny screen shot brb

iron ridge Nov 30, 2019, 6:28 PM

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Dude I've been deleting all mine because they ain't taking us seriously

vital wraith Nov 30, 2019, 6:28 PM

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Look at where they put the running man😂😂😂

📎 1840093577186409003.jpg

iron ridge Nov 30, 2019, 6:29 PM

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📎 Screenshot_20191129-190149_PUBG_MOBILE.jpg

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That's freaking funny man, that's some glitch meme material 😂😂😂🤣

vital wraith Nov 30, 2019, 6:31 PM

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One more lmao

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📎 4398323359204980418.png

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We must stop PUBG at all cost😳

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Its running to far

iron ridge Nov 30, 2019, 6:32 PM

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I've recorded more than I've screenshot.

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And lol no just go Tekken on them

vital wraith Nov 30, 2019, 6:33 PM

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Lol

storm flumeBOT Nov 30, 2019, 6:33 PM

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Please avoid going off-topic. You can have unrelated conversations in #chat.

vital wraith Nov 30, 2019, 6:33 PM

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@storm flume stab in the throat

iron ridge Nov 30, 2019, 6:33 PM

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Sorry

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Things Escalated quickly

vital wraith Nov 30, 2019, 6:34 PM

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Yeah

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I don't like bots😐

spring void Nov 30, 2019, 6:34 PM

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Move to chat channels

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@iron ridge try repairing the game

iron ridge Nov 30, 2019, 6:35 PM

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I have several times

grave ravine Nov 30, 2019, 6:35 PM

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@spring void My game still crashes when ever someone is in a vehicle near me or when I’m in one

spring void Nov 30, 2019, 6:35 PM

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@grave ravine try reinstall

grave ravine Nov 30, 2019, 6:36 PM

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I’ve tried that

iron ridge Nov 30, 2019, 6:36 PM

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I've concluded I need a tower outside and a landline and pro plays alot of us have already tried everything

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So we just report so everyone had the data and maybe it'll help

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Moving out now.

spring void Nov 30, 2019, 6:37 PM

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Then report the issue

storm flumeBOT Nov 30, 2019, 6:37 PM

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Hello, @iron ridge @grave ravine!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

wide elbow Nov 30, 2019, 6:46 PM

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Ban

wide lance Nov 30, 2019, 6:46 PM

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Baited

wide elbow Nov 30, 2019, 6:46 PM

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Huh

left kiln Nov 30, 2019, 7:04 PM

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📎 image0.png

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Second time I been in this spot. Fix this glitch. I’m losing Pts!!!

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📎 image0.png

storm flumeBOT Nov 30, 2019, 7:27 PM

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Hello, @left kiln!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

left kiln Nov 30, 2019, 7:30 PM

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Reporting doesn’t do anything. Will I get my points back? No

light trout Nov 30, 2019, 7:32 PM

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@left kiln But it would help developers fix it and make sure you do not encounter the issue again.

candid mortar Nov 30, 2019, 7:37 PM

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My Google account has been hacked
And I want to kick him out of my accountYou can help me

spring void Nov 30, 2019, 7:37 PM

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Contact ingame support @candid mortar

night cloak Nov 30, 2019, 7:53 PM

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📎 image0.jpg

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What’s up with this? @spring void

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Friend didn’t dm me in game

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And he said he got mc hacked

spring void Nov 30, 2019, 7:54 PM

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@night cloak dont open the link, it is a hacking site. You can report people who send this ingame

night cloak Nov 30, 2019, 7:54 PM

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Yes, I know

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Thank you

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Any update towards a fix to this? @spring void

spring void Nov 30, 2019, 7:55 PM

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@night cloak to what?

night cloak Nov 30, 2019, 7:55 PM

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Perhaps taking down the website

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I know there’s always going to be one of these, but there’s ways to take down websites

spring void Nov 30, 2019, 7:56 PM

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Devs must have a plan, which we are currently unaware of

night cloak Nov 30, 2019, 7:56 PM

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You just need to file a complaint

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Ok

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Thank you!

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ChickenHug

wide elbow Nov 30, 2019, 7:56 PM

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👍 👍 wats up people

night cloak Nov 30, 2019, 7:57 PM

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#chat

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pubgm_kappa

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Last question, is there any way I could help out my friend in getting his account back? @spring void

spring void Nov 30, 2019, 7:58 PM

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Tell him to contact ingame support

night cloak Nov 30, 2019, 7:58 PM

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Ok

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Last question pubgm_kappa

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PubgmSmart

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Should I get into a squadron with the hacked account? He told me if I could get into a game with him

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pubgm_like

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Most likely no

spring void Nov 30, 2019, 7:59 PM

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@night cloak no, you shouldn't

night cloak Nov 30, 2019, 7:59 PM

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Kk

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Thank you’

candid mortar Nov 30, 2019, 9:20 PM

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My Google account has been hacked
And I want to kick him out of my accountYou can help me

kind sage Nov 30, 2019, 9:46 PM

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@candid mortar hack your google account back is the only option

mint ravine Nov 30, 2019, 10:37 PM

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Why an enemy kill me while,i strted firying first and every bullet touch the body of enemy...

Can it is happening due to my phone processer???

Or pubgmobile bug??

kind sage Nov 30, 2019, 10:40 PM

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what frame rate are you using rn?@mint ravine

mint ravine Nov 30, 2019, 10:41 PM

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@kind sagesmooth high

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And my intrnet connection is also good 60 to 70 ping

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Always in game

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@kind sage

kind sage Nov 30, 2019, 10:48 PM

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@mint ravine higher frame rate always win when it goes to close range battle,because you can feel it there's a different at fire speed

mint ravine Nov 30, 2019, 10:49 PM

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@kind sageoo thanks its means

My phone problem

polar marshBOT Nov 30, 2019, 11:05 PM

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@severe surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tame summit Nov 30, 2019, 11:14 PM

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I am having an issue that I can't play on HD nor in Ultra on my smartphone with snapdragon 665...

covert hound Nov 30, 2019, 11:20 PM

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The settings that are available vary device to device, if the settings aren’t available they are locked on your device @tame summit

tender zinc Nov 30, 2019, 11:25 PM

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Hi erm my ranks kinda glicthed right now

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📎 Screenshot_20191130-232416_PUBG_MOBILE.jpg

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📎 Screenshot_20191130-232702_PUBG_MOBILE.jpg

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I mean judging by the difference in my squad rank and solo rank I should be in gold 1 since it's a 100 each and gold 3 to gold 2 is 2400 to2500

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And my gold solo is 2600 out of 2700 but its saying I'm gold 2 not gold 1

tame summit Nov 30, 2019, 11:32 PM

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I know but what I mean is that I was able to play on Ultra while on smooth and now it is not possible. I can't play on HD anymore aswell. It might be a bug or something @covert hound

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I heard it is a bug on snapdragon 665. On Android 660 you can play on HD and on Android 665, which is superior, you can't anymore. It doesn't make any sense. @covert hound

covert hound Nov 30, 2019, 11:33 PM

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Ok yea that doesn’t make sense, so you can’t play smooth, ultra?

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Yea that doesn’t make sense have you tried full repair?

tender zinc Nov 30, 2019, 11:34 PM

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Also.are silver rank or platinum rank players supposed to be in gold rank matches

tame summit Nov 30, 2019, 11:34 PM

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Sadly I can't... Only on smooth/high

night cloak Nov 30, 2019, 11:34 PM

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@tender zinc Looks like a glitch to me too. Try playing one more match in solo and see if that fixes.

tame summit Nov 30, 2019, 11:35 PM

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I tried but it is not happening only with me

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I don't think it is a repair matter. It must be a bug

tender zinc Nov 30, 2019, 11:36 PM

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Ok @@night cloak will do but I'm still confused why i I keep getting silver ranks kn gold matches

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Or platinum showing up

covert hound Nov 30, 2019, 11:36 PM

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Have you tried full repair of the game though, you don’t know it it can help if you don’t try it.

night cloak Nov 30, 2019, 11:36 PM

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And if all the players in a team are in the same tier, they will be matched in a very similar tier matches.

tender zinc Nov 30, 2019, 11:37 PM

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There showing in solo

night cloak Nov 30, 2019, 11:37 PM

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@tender zinc You are getting silver tier enemies in solo?

covert hound Nov 30, 2019, 11:38 PM

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The matching system doesn’t just put your rank with you @tender zinc and being in gold, silver and plat are only one tier away so it’s very common for them to be put in your game.

tender zinc Nov 30, 2019, 11:39 PM

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Yes I just died to one with a immortality thing on I hit him 4 times close range with a beryl but that's being delt with

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And ok I thought low teir players was rank.boosting

covert hound Nov 30, 2019, 11:40 PM

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No it doesn’t work like that really, I’ve seen golds in the same lobby as me while ace

tender zinc Nov 30, 2019, 11:40 PM

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Ok that bug was weird it just Instantly put me into fold 2 instead of the one game protection

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📎 Screenshot_20191130-232416_PUBG_MOBILE.jpg 📎 Screenshot_20191130-234106_PUBG_MOBILE.jpg

night cloak Nov 30, 2019, 11:42 PM

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@tender zinc Try playing one more match. Get it to 2601 at least.

tender zinc Nov 30, 2019, 11:43 PM

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I will if I dont run into another immortality guy I mean I saw the white Mark's indicating hits on the guy

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But he had 100 health no damage

covert hound Nov 30, 2019, 11:44 PM

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Good old desync

tender zinc Nov 30, 2019, 11:45 PM

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And it was a m472 even just the legs its 4 hits and less then that no armour body and he had no armour or a outfit that hides armour on

covert hound Nov 30, 2019, 11:45 PM

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Nothing can be done about that here if you believe he was cheating report in game but try avoid chat in this channel

tender zinc Nov 30, 2019, 11:46 PM

#

Oo sorry and I did

raven geyser Nov 30, 2019, 11:50 PM

#

while I'm using WIFI i keep getting "server is not responding" and never come back unless I restart and 1 mnt or less I get it again, this is only on wifi I changnd my dns to google dns and open dns and still same problem, any help?

night cloak Dec 1, 2019, 12:02 AM

#

@raven geyser It happens due to unstable internet. You may wanna contact with your ISP and tell them to give you a low latency connection. But if you still think that it's just the wifi system causing the problem, you can always create a hotspot from a different phone to see if the problem still persists or not.

raven geyser Dec 1, 2019, 12:03 AM

#

The internet is stable, this is only happen with pubg nothing else @night cloak

night cloak Dec 1, 2019, 12:04 AM

#

@raven geyser Then try the latter option with the hotspot and see if it helps.

raven geyser Dec 1, 2019, 12:05 AM

#

@night cloak this happens on PC and Mobile also, 2 different devices

night cloak Dec 1, 2019, 12:06 AM

#

@raven geyser Maybe both are connected to the same wifi, which is, in my opinion, causing the issue.

raven geyser Dec 1, 2019, 12:20 AM

#

I really don't know, I hope one of the support help

cosmic gazelle Dec 1, 2019, 12:25 AM

#

What to do with extra character vouchers

📎 JPEG_20191201_055452.jpg

mossy smelt Dec 1, 2019, 12:32 AM

#

📎 image0.png

#

I’m so nutty

coral leaf Dec 1, 2019, 12:32 AM

#

@cosmic gazelle its for the discount to buy sara the character , each 1 voucher save 1 uc ,
how to use∶
go to workshop and click character button , tap the arrow button on the character and click buy sara

cosmic gazelle Dec 1, 2019, 12:37 AM

#

@coral leafI know that pubgm_fp I've extra, I said it already above,I already have sara what to do with the rest of the vouchers

covert hound Dec 1, 2019, 12:38 AM

#

Save them for next character to be released, they aren’t timed correct?

night cloak Dec 1, 2019, 12:40 AM

#

@night cloak If you have the compressed version of the game could you please share it on the Internet? And give a link for me?

coral leaf Dec 1, 2019, 1:22 AM

#

My bad pubgm_fp

tardy ocean Dec 1, 2019, 1:41 AM

#

I found a hacker playing team death match how can I report him I just came of the match

storm flumeBOT Dec 1, 2019, 1:49 AM

#

Hello, @tardy ocean!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

west field Dec 1, 2019, 2:48 AM

#

VERY NICE!

📎 Screenshot_20191130-144357_PUBG_MOBILE.jpg

warped hazel Dec 1, 2019, 3:07 AM

#

After the small update a week ago the voice chat stopped working for me , it doesn't work in lobby & all kind of matches!! Even voice mails doesn't work!! This happens when i play using my laptop as a router , as my router signal is weak , but when using my router to connect the sound works perfectly!! I was playing for about a year now using an access point & after that smal update this prblm suddenly appeared!! Is there any solution for that than connecting directly to the router?! I mean is there any fixing issues for this prblm in the upcoming updates?!

urban harbor Dec 1, 2019, 3:08 AM

#

Hi

storm flumeBOT Dec 1, 2019, 3:37 AM

#

Hello, @west field!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

night cloak Dec 1, 2019, 4:00 AM

#

Hello , i played 4 games and every game found a hacker so what now we can’t enjoy anymore

storm flumeBOT Dec 1, 2019, 4:00 AM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

night cloak Dec 1, 2019, 4:00 AM

#

📎 image0.jpg

#

Look

#

This’s in Middle East

mossy magnet Dec 1, 2019, 4:01 AM

#

i would advice just playing on a different server.

#

reporting in game doesn't do much

#

either

covert hound Dec 1, 2019, 4:01 AM

#

That’s an awesome system though they actually keep you updated

#

Where is that from in game @night cloak ?

night cloak Dec 1, 2019, 4:02 AM

#

Believe me i am playing in Europe and the same problem @mossy magnet

#

📎 image0.jpg

#

@covert hound here

mossy magnet Dec 1, 2019, 4:04 AM

#

i feel bad for the people that come by here

#

questions only to be answered by morons who have experienced none of this bad

covert hound Dec 1, 2019, 4:12 AM

#

Thanks @night cloak

dreamy zenith Dec 1, 2019, 4:55 AM

#

I have an unusable item

#

And i spent 15 bucks

#

Can you guys fix it please

night cloak Dec 1, 2019, 5:44 AM

#

and i got banned for no reason lol

storm willow Dec 1, 2019, 5:45 AM

#

@night cloak where did you get the report status window?

#

Nvm found it thanks

night cloak Dec 1, 2019, 5:46 AM

#

Ok

storm willow Dec 1, 2019, 5:47 AM

#

Dint know they had one 😅

vagrant onyx Dec 1, 2019, 5:56 AM

#

@dreamy zenith if you used vpn and bought it from lucky shop its will unusable

undone tree Dec 1, 2019, 6:05 AM

#

Pubg you have to fix the matchmaking because there is many hackers silver and bronze play with his friend in tire crown or ACE and they make us lose every time

night cloak Dec 1, 2019, 6:06 AM

#

I don't see too many hackers

#

Just scummy campers and snipers

earnest gate Dec 1, 2019, 6:06 AM

#

Hello can anyone please help us we are legit players of crew challenge and the cheaters won the crew challenge Asia tpp with bronze level ids and i need every single person who are reading my message please help us to disqualify the hackers the cheaters they were so brutal they killed us with 1 spray of akm in just 1 second please help us we have proofs they are hackers screenshots that they are playing with bronze level ids 6 of 6 ids are in bronze please can anybody help us please

#

📎 IMG-20191201-WA0018.jpg 📎 IMG-20191201-WA0019.jpg 📎 IMG-20191201-WA0020.jpg

spring void Dec 1, 2019, 6:07 AM

#

@earnest gate report them, they will get banned

night cloak Dec 1, 2019, 6:07 AM

#

Yup

earnest gate Dec 1, 2019, 6:07 AM

#

@spring voidhow bro where to report

#

we all want to get them disqualified

storm flumeBOT Dec 1, 2019, 6:07 AM

#

Hello, @earnest gate!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

earnest gate Dec 1, 2019, 6:08 AM

#

please share this to pubg mobile officials

night cloak Dec 1, 2019, 6:08 AM

#

No

earnest gate Dec 1, 2019, 6:08 AM

#

so they can disqualify them

spring void Dec 1, 2019, 6:08 AM

#

Or mail at PUBGM_ESPORT@tencentgames.COM

earnest gate Dec 1, 2019, 6:08 AM

#

will they read the mails ?

spring void Dec 1, 2019, 6:08 AM

#

Yes

earnest gate Dec 1, 2019, 6:09 AM

#

which is real mail

#

?

night cloak Dec 1, 2019, 6:10 AM

#

One link was a form

#

Then he gave you the email

earnest gate Dec 1, 2019, 6:12 AM

#

ok bro

#

thanx a lot

spring void Dec 1, 2019, 6:12 AM

#

@night cloak stop, we didn't ask for your comments here

night cloak Dec 1, 2019, 6:12 AM

#

Lol

#

Yeah freedom of speech

#

Also there's report button in game 🤷🤷 could use that

spring void Dec 1, 2019, 6:13 AM

#

@night cloak use #chat

night cloak Dec 1, 2019, 6:13 AM

#

Nah

#

I'm contributing

#

Though do they bother with in game reports, who knows

#

Pro go chase down all the toxic kids, I'm not doing anything wrong Kiddo 😘😘

#

Gl Ghost

earnest gate Dec 1, 2019, 6:15 AM

#

bro

#

in how much time they respond to mail ?

spring void Dec 1, 2019, 6:16 AM

#

@earnest gate IT may vary to few weeks

buoyant ginkgo Dec 1, 2019, 6:16 AM

#

what am i supposed to do with all the chracter voucherz..i already have sara

earnest gate Dec 1, 2019, 6:18 AM

#

any fast way to let them know this fasy

#

fast ?

spring void Dec 1, 2019, 6:19 AM

#

@earnest gate report ingame and at the link

night cloak Dec 1, 2019, 6:29 AM

#

I would like to know and the matches are recorded

earnest gate Dec 1, 2019, 6:36 AM

#

how can we record there are no spectating option in crew challenge finals

eternal pebble Dec 1, 2019, 6:51 AM

#

Hey

#

Anyone there??

#

@spring void

#

@warm wren

spring void Dec 1, 2019, 6:54 AM

#

Yes?

polar marshBOT Dec 1, 2019, 6:54 AM

#

@eternal pebble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

eternal pebble Dec 1, 2019, 6:55 AM

#

@spring void is using gfx tool a wrong thing??

#

My game was lagging too much

#

So i used it

#

Now game is lag free

#

Can i use it further ??

#

@spring void

storm flumeBOT Dec 1, 2019, 7:09 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @eternal pebble.

shadow nest Dec 1, 2019, 7:10 AM

#

My asia ping is showing 100ms+ from yesterday..Solution?

night cloak Dec 1, 2019, 7:10 AM

#

So when I am playing for mobile, sometimes the app completely freezes. I have iphone xr so this shouldn’t be happening. What wrong with pubg

median schooner Dec 1, 2019, 7:11 AM

#

My rank is Gold 3. Why am I facing a squad of conquerors? Where does that make sense to anyone?

shadow nest Dec 1, 2019, 7:11 AM

#

@spring voidbro asia ki ping kal se ziada aarahi hai

vestal marsh Dec 1, 2019, 7:25 AM

#

I think beacose they have in squad a member with gold, idk @median schooner

median schooner Dec 1, 2019, 7:29 AM

#

They should put them in a conq room then. Instead of putting the no lifes into a match to treat me like a bot for target practice with their laser guided m4. I suck, but I'm not getting any better with that crap going on

vestal marsh Dec 1, 2019, 7:30 AM

#

Idk, but I have an adivice: train harder and kill them and... Bam winner winner chicken dinner

prisma oasis Dec 1, 2019, 7:32 AM

#

If someone is abusing me in pubg what should i do

median schooner Dec 1, 2019, 7:32 AM

#

You know that's the equivalent of saying "to beat the boss, take their health to zero while keeping your own above zero". Not mad at you and I apologize for the snark. Just kinda "GRR" right now

#

Just don't see why the lowbies have to get screwed because people are sandbagging with a lowbie of their own

vestal marsh Dec 1, 2019, 7:33 AM

#

@prisma oasis report

#

Him

#

Idk this is the sistem @median schooner

rare scaffold Dec 1, 2019, 7:43 AM

#

@fallow root only an admin can do so afaik, you can ask for that in #discord

#

Np, yw

spring void Dec 1, 2019, 7:50 AM

#

@shadow nest check your network connection

buoyant ginkgo Dec 1, 2019, 7:51 AM

#

what am i supposed to do with all the chracter voucherz???..i already have sara

mighty summit Dec 1, 2019, 7:55 AM

#

Bruh , what have they been doing to the loot balance in game

night cloak Dec 1, 2019, 7:58 AM

#

From today morning, my game is stucked at checking for updates even my internet is working fine

vestal marsh Dec 1, 2019, 8:04 AM

#

Try reinstall the game @night cloak

subtle forge Dec 1, 2019, 8:24 AM

#

📎 Screenshot_20191201-134205.png

#

📎 Screenshot_20191201-133714.png

#

📎 Screenshot_20191201-134620.png 📎 Screenshot_20191201-134504.png

#

hackers

#

report ek

spring void Dec 1, 2019, 8:24 AM

#

You have reported them, no need to worry now

subtle forge Dec 1, 2019, 8:24 AM

#

em

#

i already report em, but i dont trust report policies of pubg mobile

#

these hackers buy royal passes through bonus challanges

spring void Dec 1, 2019, 8:25 AM

#

You should, thousands get banned daily. So don't worry

subtle forge Dec 1, 2019, 8:26 AM

#

Am i talking to bot

bold siren Dec 1, 2019, 8:26 AM

#

No.

buoyant ginkgo Dec 1, 2019, 8:29 AM

#

no answer for me?

safe willow Dec 1, 2019, 8:35 AM

#

Why does my game crash every game? In this update because in all the other seasons my game would only crash once a day now its crashing every game i cant hot drop without loosing points please take out payload. Mode its the thing thats breaking it ever since u added it in the servers and and everything crashes and dosent load properly

versed badge Dec 1, 2019, 8:44 AM

#

I need help my game is crashes every time i can't play matches.

#

I tried everything like reinstall update, reinstall game

#

But didn't solve the problem

spring void Dec 1, 2019, 8:53 AM

#

@versed badge How old is your device? And how much ram does it have?

polar marshBOT Dec 1, 2019, 9:03 AM

#

@stiff granite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

versed badge Dec 1, 2019, 9:39 AM

#

@spring void My device has 2gb of ram and you will be glad to know that i can play the game smoothly in smooth graphics settings

candid mortar Dec 1, 2019, 9:44 AM

#

And I want to delete a connection to my Google account in Babji

lyric vector Dec 1, 2019, 9:44 AM

#

@versed badge 2gb is minimum recomended that mean game will work with lag. i have before 4gb it was also not enough it make device hot as hell. you need 6gb and you will be good. there is alot chinaese cheap phones in markets @versed badge

#

with 6 gb

polar marshBOT Dec 1, 2019, 9:44 AM

#

@queen sorrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

candid mortar Dec 1, 2019, 9:44 AM

#

And I want to delete a connection to my Google account in Babji

versed badge Dec 1, 2019, 9:47 AM

#

@lyric vector are you from support team? If you aren't then keep quite buddy! My father has iPhone XS MAX okay?

lyric vector Dec 1, 2019, 9:48 AM

#

@versed badge wow i help you and you inslut me ok take care. bye

versed badge Dec 1, 2019, 9:48 AM

#

How did you help me boy?

#

You're talking about Chinese phones😂 😂

#

I play on 2gb Samsung device and that's enough to play PUBGM

#

Otherwise I can play on iPhone XS MAX

#

You first learn English then talk to me old boy

delicate girder Dec 1, 2019, 9:51 AM

#

Go to #chat @versed badge @lyric vector

versed badge Dec 1, 2019, 9:52 AM

#

I need support i am facing problems in game coupon_scrap

frosty bough Dec 1, 2019, 10:00 AM

#

Hello can anyone help me, my pubg isn't starting it says it need a Wi-Fi to download I don't get the option to update on mobile data

#

📎 Screenshot_20191201_152618.png

night cloak Dec 1, 2019, 10:15 AM

#

@frosty bough Please uninstall the game and install from Play Store.

#

@versed badge Game crashing is a RAM issue. Try to close all the applications before playing. Better restart your phone before playing, it will clear up the used RAM space.

versed badge Dec 1, 2019, 10:19 AM

#

@night cloak I already said that i have tried all the way to get rid from this problem but didn't work

night cloak Dec 1, 2019, 10:19 AM

#

@versed badge May I know the name of your device?

versed badge Dec 1, 2019, 10:19 AM

#

Scroll up you can see another guy have been facing the same problem

#

Samsung galaxy J7 2016 and I was going to shift to my father's phone iPhone XS MAX but this happened

autumn merlin Dec 1, 2019, 10:21 AM

#

This is not about the game tho
In the Pubgm Malaysia yt channel can you add bot bc too many racism and i dislike that

#

You could add bot to other Pubgm channel too

night cloak Dec 1, 2019, 10:26 AM

#

When I'm in the screen with the plane flying into the in zone during the landing into the battlefield my rank of 83 doesnt show up even when I'm the top player. My wifes rank of 72 does but mine doesnt! Why doesnt my rank count??

#

@blazing saddle @light trout @warm wren

#

📎 Screenshot_20191128-223523_PUBG_MOBILE.jpg

blazing saddle Dec 1, 2019, 10:32 AM

#

@night cloak Make sure you have these options enabled in the game settings

📎 Screenshot_20191201-133214__01.jpg

tawdry thicket Dec 1, 2019, 10:35 AM

#

My pubg character keeps moving automatically by pressing W button for more than 5 seconds

autumn merlin Dec 1, 2019, 10:36 AM

#

This is not about the game tho
In the Pubgm Malaysia yt channel can you add bot bc too many racism and i dislike that

#

You could add bot to other Pubgm channel too

night cloak Dec 1, 2019, 10:37 AM

#

@versed badge Just checked, J7 2016 has a very old chipset. And once you upgrade to your mentioned phone, you won't have any issues.

tawdry thicket Dec 1, 2019, 10:37 AM

#

@night cloak Please help with my issue

night cloak Dec 1, 2019, 10:37 AM

#

@tawdry thicket Emulator?

tawdry thicket Dec 1, 2019, 10:37 AM

#

yes

storm flumeBOT Dec 1, 2019, 10:37 AM

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @tawdry thicket.

night cloak Dec 1, 2019, 10:38 AM

#

Use the correct channel, please.

tawdry thicket Dec 1, 2019, 10:39 AM

#

ok thanks

night cloak Dec 1, 2019, 10:40 AM

#

@autumn merlin You are welcome to email pubgmobile_esport@ tencentgames.com.

versed badge Dec 1, 2019, 10:45 AM

#

@night cloak okay it means that the only solution of it is to change device?

night cloak Dec 1, 2019, 10:45 AM

#

@versed badge For now, yes.

versed badge Dec 1, 2019, 10:47 AM

#

Okay i am downloading pubgm_2 on the mentioned phone and thanks for your response🙂

night cloak Dec 1, 2019, 10:54 AM

#

this Guy is a hacker and he's hacking in India bonus Challenge, he has rp with level 56. I had him like 10 times, last week too and I reported it but there's no action taken regarding that report. I even recorded a video. do you think it can get him banned if I send video link??? Where do I send it though? @night cloak

📎 Screenshot_2019-12-01-16-20-57-25_dac7cc7571c39b392df64923967cf7da.png

#

@night cloak http://bit.ly/report-pubgm-cheaters

polar marshBOT Dec 1, 2019, 11:19 AM

#

@dark breach:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

young yacht Dec 1, 2019, 11:38 AM

#

I know someone who is in this discord that is hacking. Is there something i can do about it?

night cloak Dec 1, 2019, 12:00 PM

#

@young yacht If you have any valid evidence, we can act accordingly.

slender sky Dec 1, 2019, 12:02 PM

#

📎 Screenshot_2019-12-01-13-58-41-257_com.tencent.ig.png

#

Just now hackers killed me and i reported them

young yacht Dec 1, 2019, 12:03 PM

#

@night cloak I mean his stats went from 25% headshot 2.5kd for 5 seasons to 18kd 66% headshot this season

#

I only played 1 game with him, didnt record it

night cloak Dec 1, 2019, 12:06 PM

#

@young yacht You can never judge a player by their sudden KDR increase. But if you played with them and observed them closely, you sure know if they were cheating or not. However, since you didn't record and there's no possible evidence atm, we won't be able to take any action. Thank you for reaching out tho. ||I see you are a moderator from Acé clan.||

young yacht Dec 1, 2019, 12:08 PM

#

pubgm_LUL u know ace clan wow. Alright thanks for letting me know @night cloak

night cloak Dec 1, 2019, 12:09 PM

#

@young yacht Yeah, I'm a server partner there. And you are welcome!

earnest steeple Dec 1, 2019, 12:09 PM

#

📎 Screenshot_2019-12-01-20-08-28-092_com.tencent.ig.png 📎 Screenshot_2019-12-01-20-08-55-872_com.tencent.ig.png

#

My pubg cursed

#

Help

night cloak Dec 1, 2019, 12:11 PM

#

@earnest steeple The King of Kings V is a placeholder title. It happens when you have an unstable Internet.

earnest steeple Dec 1, 2019, 12:11 PM

#

No my internet ok

#

I can play normal

#

But texture cursed

night cloak Dec 1, 2019, 12:12 PM

#

Usually that's the reason. Just play using your mobile data if you are on WiFi, or vice versa, you'll see everything is fine.

earnest steeple Dec 1, 2019, 12:12 PM

#

Let me download again

#

My phone poco

night cloak Dec 1, 2019, 12:13 PM

#

That's doable and optional preference.

earnest steeple Dec 1, 2019, 12:14 PM

#

Ok ty

rugged cosmos Dec 1, 2019, 12:27 PM

#

hi i have contacted pubg mobile ingame support about a hacker who got my facebook linked account and linked his twitter , so i wanted to remove his twitter , after i answered pubg support they removed the ticket replying with this
We are sorry to hear that you have been facing issues with the hackers in the game.

We have relayed your report to the concerned department and we assure you that we take necessary actions against such issues. Your patience is appreciated in this matter.

storm willow Dec 1, 2019, 12:57 PM

#

What’s up with redeem code in live stream lol.. three days in a row nothing on discount pack

#

mail received for redeem code, but the discount pack dint give anything glitched. Have video recording of the Same

night cloak Dec 1, 2019, 1:11 PM

#

@rugged cosmos contact them by mail they have the worst support in-game

#

support@tencentgames.mail.helpshift.com

polar marshBOT Dec 1, 2019, 1:36 PM

#

@quasi ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rugged cosmos Dec 1, 2019, 1:53 PM

#

hi i have contacted pubg mobile ingame support about a hacker who got my facebook linked account and linked his twitter , so i wanted to remove his twitter , after i answered pubg support they removed the ticket replying with this

We are sorry to hear that you have been facing issues with the hackers in the game.

We have relayed your report to the concerned department and we assure you that we take necessary actions against such issues. Your patience is appreciated in this matter.

polar marshBOT Dec 1, 2019, 2:02 PM

#

@hollow ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

prisma oasis Dec 1, 2019, 2:12 PM

#

Is there is any way to know how much fps iam getting during playing PUBG??

wraith brook Dec 1, 2019, 2:13 PM

#

Mobile currently doesn't have that feature officially @prisma oasis
In pc you can

night cloak Dec 1, 2019, 2:13 PM

#

You can use fps capture tools

wraith brook Dec 1, 2019, 2:13 PM

#

Not recommended

#

Though

prisma oasis Dec 1, 2019, 2:14 PM

#

@night cloak i think it will be considered as 3rd party app

wraith brook Dec 1, 2019, 2:15 PM

#

Maybe

prisma oasis Dec 1, 2019, 2:15 PM

#

@wraith brook so in high frame rate how much fps i will get any idea

wraith brook Dec 1, 2019, 2:15 PM

#

But it will surely lead to fps drop

prisma oasis Dec 1, 2019, 2:15 PM

#

@wraith brook 🤔

wraith brook Dec 1, 2019, 2:15 PM

#

60

#

Around

prisma oasis Dec 1, 2019, 2:16 PM

#

Ok

tardy ocean Dec 1, 2019, 2:29 PM

#

📎 image0.jpg

wraith brook Dec 1, 2019, 2:31 PM

#

@tardy ocean Nothing to do by posting it here . Go and report in game

#

This is not a media share channel

tardy ocean Dec 1, 2019, 2:32 PM

#

How do I report him

wraith brook Dec 1, 2019, 2:32 PM

#

In game

tardy ocean Dec 1, 2019, 2:32 PM

#

I came of the game

wraith brook Dec 1, 2019, 2:32 PM

#

Check ur match stats .

tardy ocean Dec 1, 2019, 2:33 PM

#

How do u do that

wraith brook Dec 1, 2019, 2:33 PM

#

In career results

#

Go in that match and report option to find

#

By yourself

polar marshBOT Dec 1, 2019, 2:41 PM

#

@mystic stratus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@glossy sphinx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

still karma Dec 1, 2019, 2:49 PM

#

Hi PUBG Mobile I have a problem that has not changed my please help with this and this my ID 5246643270 MR々ＭＡＮＵ ๛

📎 Screenshot_20191201-164436.jpg

#

Hi PUBG Mobile I have a problem not changing region please help with this and my ID 5246643270 MR々ＭＡＮＵ ๛

tardy ocean Dec 1, 2019, 2:52 PM

#

Will he get banned for cheating the guy on the to right

📎 image0.jpg

#

@wraith brook

cosmic gazelle Dec 1, 2019, 3:02 PM

#

Why there's in No sound in laughing mythic emote in RP rewards?

wraith brook Dec 1, 2019, 3:17 PM

#

@tardy ocean It's upon pubgm team . They will surely check your report and take actions .

lethal parcel Dec 1, 2019, 3:24 PM

#

📎 unknown.png

#

wow

spring void Dec 1, 2019, 3:25 PM

#

@lethal parcel what seems to be the issue?

tardy ocean Dec 1, 2019, 3:31 PM

#

Okay

lethal parcel Dec 1, 2019, 3:31 PM

#

я не разговаориваю по английский

polar marshBOT Dec 1, 2019, 3:34 PM

#

@south talon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rugged cosmos Dec 1, 2019, 3:36 PM

#

is there any email to contact?

#

since in-game support always closes ticket

blazing saddle Dec 1, 2019, 3:37 PM

#

@rugged cosmos PUBGMOBILE_CS@tencentgames.com

silk hamlet Dec 1, 2019, 4:01 PM

#

Hello I'm having problem changing flag. When ii try to change its just load and flag is not changing can anyone help

night cloak Dec 1, 2019, 4:37 PM

#

📎 Screenshot_20191201_192857_com.tencent.ig.jpg 📎 Screenshot_20191201_185919_com.tencent.ig.jpg

#

They are cheater pls ban them :'(

karmic musk Dec 1, 2019, 4:46 PM

#

help me to change flag i cant do it

limpid lotus Dec 1, 2019, 5:06 PM

#

Is there a reason the game doesn’t seem to remember the fact that I have read the messages in my inbox, and therefore it is unnecessary to spam me with them every time I start the game or....?

limber canopy Dec 1, 2019, 5:29 PM

#

📎 IMG_20191201_232349.jpg 📎 IMG_20191201_232306.jpg

#

1st Pic with tactical stock
2nd pic is without tactical stock

my question is when I equip stock the skin look like 1st pic, this looks so bad. Does this also happens with M416 Glacier?

gray path Dec 1, 2019, 5:41 PM

#

@lime juniper

#

r u here ??

#

i need help

#

i want to report someone

#

@lime juniper

#

see the voice chat

#

there is a member

#

his name plus minus gaming

#

@somber solstice

night cloak Dec 1, 2019, 5:49 PM

#

@gray path Thanks for the report, they have been muted. Please use #discord for future reports.

modern tulip Dec 1, 2019, 6:15 PM

#

📎 Screenshot_2019-11-27-19-06-41-320_com.facebook.katana.jpg 📎 Screenshot_2019-11-27-19-06-36-660_com.facebook.katana.jpg

#

my fb id got disabled for permanent and i can't open my pubg account any solution ?

night cloak Dec 1, 2019, 6:15 PM

#

This is not Facebook support

modern tulip Dec 1, 2019, 6:15 PM

#

yes i know but help me i have 500+ Uc in that account :-(

#

and i can't login that id

night cloak Dec 1, 2019, 6:16 PM

#

Unfortunately, no, you will need to create a new account.

modern tulip Dec 1, 2019, 6:16 PM

#

😔🙃😖😭

#

okay ☹️

meager scarab Dec 1, 2019, 6:21 PM

#

This event is not working from yesterday.

📎 Screenshot_2019-12-01-23-50-16-882_com.tencent.ig.jpg 📎 Screenshot_2019-12-01-23-50-20-593_com.tencent.ig.jpg

meager scarab Dec 1, 2019, 6:52 PM

#

@modern tulip go to fb help center and give all the required data and your account may again enable

hazy phoenix Dec 1, 2019, 7:05 PM

#

Guys any mod on?

oak tartan Dec 1, 2019, 7:23 PM

#

I have one question

#

How many vouchers do we need to get Sara

vestal marsh Dec 1, 2019, 7:50 PM

#

600

#

@oak tartan

oak tartan Dec 1, 2019, 7:57 PM

#

Holy moly

lavish cedar Dec 1, 2019, 7:58 PM

#

Schmoney

oak tartan Dec 1, 2019, 7:58 PM

#

Bouta be here awhile waiting to get Sara

proper monolith Dec 1, 2019, 8:35 PM

#

Did pubg service are wrost

#

If not than why my problem is not solved yet, more than 20 days is over, no response from mail or else

night cloak Dec 1, 2019, 8:38 PM

#

@proper monolith What is it about?

proper monolith Dec 1, 2019, 8:38 PM

#

Character ID- 5199524774
In Game Name- Beast人Anoop

I purchased a Helmet in Offer Zone ( Pitch Master Helmet ) Purchased is successful, and helmet is showing in Inventory, but I am not able to Equip the Helmet in match or lobby.
This mentioned above same as I'll Reported in the Game and wait for 4 days but no response, then I'll visit in Discord with same issue, Moderator are told me issue will forwarded, I'll again wait and visit in Discord after 7 days, and complaint with same issues, day 8 one update Comes, approximately 3Mb, okey I'll updated that update, after update I am able to see the Helmet skin in Lobby But before not. But Helmet Skin is not showing in Match.
Then I'm again visit to our official Discord and told about this Problem, your Moderator are say ( this problem is solved in another user but why not your ) i said that is not my problem only, my Friend will Facing Same Problem.....

15 Days ia Over But Problem is Not Solved Yet😠😡...

If Problem is getting solve, return the UC...

Waiting for Response!! @night cloak

#

Now 20 days is over

night cloak Dec 1, 2019, 8:41 PM

#

Can I see a screenshot of the helmet from your inventory?

proper monolith Dec 1, 2019, 8:42 PM

#

📎 Screenshot_2019-11-14-10-30-04-375_com.tencent.ig.png

#

@night cloak 👆👆👆

night cloak Dec 1, 2019, 8:47 PM

#

@proper monolith The "Pitch master helmet" is actually bugged for some users now. It should be fixed in coming updates.

proper monolith Dec 1, 2019, 8:49 PM

#

@night cloak ya you are right, but how long🥺

#

we expend a money on it

night cloak Dec 1, 2019, 8:51 PM

#

No idea and understandable, it's unfortunate.

proper monolith Dec 1, 2019, 8:51 PM

#

@night cloak nope, please forward this issue

night cloak Dec 1, 2019, 8:52 PM

#

Once you write the form in #555492558428700682, it gets forwarded.

proper monolith Dec 1, 2019, 8:53 PM

#

@night cloak how?

night cloak Dec 1, 2019, 8:53 PM

#

And I've seen quite a few reports on this. Very likely that devs are aware of it and cooking for a delicious fix.

brazen phoenix Dec 1, 2019, 8:59 PM

#

this is me🖤🔱

📎 Screenshot_2019-11-30-23-47-35-21_dac7cc7571c39b392df64923967cf7da.png

#

@brazen phoenix

kind lintel Dec 1, 2019, 9:04 PM

#

5433413899 my id PUBG MOBILE

#

😁

#

📎 Screenshot_2019-12-01-23-42-35-252_com.tencent.ig.jpg

grizzled maple Dec 1, 2019, 9:05 PM

#

wrong channel

brisk dirge Dec 1, 2019, 9:08 PM

#

If you wanna do something 👀

📎 image0-1.jpg

kind lintel Dec 1, 2019, 9:10 PM

#

👍

storm flumeBOT Dec 1, 2019, 9:15 PM

#

Hello, @brisk dirge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

royal zodiac Dec 1, 2019, 9:18 PM

#

ms wont get lower than 180

midnight nacelle Dec 1, 2019, 9:44 PM

#

Hi, I want help To restore my account ،

my account is linked with Game Center and my Game Center are missing

#

💔

nimble prawn Dec 1, 2019, 11:19 PM

#

I can't send this image by the form you create so I send it here.
I'm not English but this photo is enough to understand my and all of us problem I think.

📎 Screenshot_2019-12-01-23-23-50-087_com.tencent.ig.jpg

#

And please dont tell the bot in a private channel to tell me that I have to use the form, because in the form I cant send images or videos, only links to any channel that I dont have, soooo...

obsidian knoll Dec 1, 2019, 11:24 PM

#

F

#

I mean, what kind of chat

night cloak Dec 1, 2019, 11:28 PM

#

Why are the crates in this game clapped I spent hundreds of uc trying to get the glacier m416 but I just got silver fragments sort this out because the crate system is such a fix not everybody has hundreds of pounds to spend

terse cypress Dec 1, 2019, 11:38 PM

#

I lost my Facebook account, which was entered through the game has been disabled Facebook account I want to restore my account or login to it and transfer to another account and I will prove ownership and provide you with what you request please help me!

night cloak Dec 1, 2019, 11:49 PM

#

@terse cypress, Hello! You can contact in game cc for this issue.

terse cypress Dec 1, 2019, 11:50 PM

#

How ?

#

@night cloak how ??? Please

night cloak Dec 1, 2019, 11:57 PM

#

@terse cypress, There is an option of customer service. You can click on that and explain your issue.

📎 Screenshot_20191202-052525.png

terse cypress Dec 1, 2019, 11:58 PM

#

@night cloak
I can’t sign in to my account in pubg , because my account on Facebook has been disabled 😦

midnight nacelle Dec 2, 2019, 12:09 AM

#

Hi, I want help To restore my account ،

my account is linked with Game Center and my Game Center is deleted

wraith brook Dec 2, 2019, 1:36 AM

#

@midnight nacelle In that case pubgm team can't help you becoz it's not their fault . You have to contact with the game center 's support team . They can only provide you assistance

storm flumeBOT Dec 2, 2019, 1:43 AM

#

Hello, @elder terrace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

elder terrace Dec 2, 2019, 1:46 AM

#

📎 Video_20191127_0927_55_270.mp4

#

PubgmConfused

timid wraith Dec 2, 2019, 1:55 AM

#

When a vehicle is driving near me in game my game crushing
How do I fix it?

wispy matrix Dec 2, 2019, 2:07 AM

#

Crushing? GWlulurdWaitWhat

mossy magnet Dec 2, 2019, 2:08 AM

#

📎 video0.mov

#

This game is 10/10

#

Basically, the last 2 seconds my game crashed and it was stuck like this until it force restart

#

My device is an 2018 iPad 128 gb

#

I shouldn’t be having this issue

#

:/

rugged cosmos Dec 2, 2019, 2:11 AM

#

hi i have contacted pubg mobile ingame support about a hacker who got my facebook linked account and linked his twitter , so i wanted to remove his twitter , after i answered pubg support they removed the ticket replying with this

We are sorry to hear that you have been facing issues with the hackers in the game.

We have relayed your report to the concerned department and we assure you that we take necessary actions against such issues. Your patience is appreciated in this matter.

feral badge Dec 2, 2019, 2:37 AM

#

Why I cant login my ID via Google Play?

#

Everytime it says, Network connection error.

#

But my network is 200% Okay!

sonic dew Dec 2, 2019, 3:10 AM

#

Still have 25 UC of character voucher after purchase SARA .... how can I use this

📎 image0.png

covert hound Dec 2, 2019, 3:23 AM

#

Save for future characters @sonic dew

scarlet kraken Dec 2, 2019, 3:51 AM

#

@mossy magnet Sadly, 2018 iPad ddoesn't have enogh power

#

it's a budget iPad that cost only $350 for deal with it

night cloak Dec 2, 2019, 4:24 AM

#

A lot of my set items are not counting towards the relevant achievement (e.g. hot pizza backpack). How do i fix this?

storm willow Dec 2, 2019, 4:33 AM

#

@scarlet kraken I don’t think the device has problem coz I’m still on 6s and the game works fine

surreal latch Dec 2, 2019, 4:43 AM

#

@neon patio

#

I need your help

#

📎 Screenshot_20191202-101131.jpg

#

I am not getting any other option to link my id

#

And i want to change my link from fb to twitter

#

But i can't find another link button on this id

#

📎 Screenshot_20191202-101134.jpg

#

This is my character id

agile blaze Dec 2, 2019, 4:44 AM

#

U can log out, and log back in using Twitter 🤔

surreal latch Dec 2, 2019, 4:44 AM

#

@harsh anchor

#

But my id is not linked through twitter i will lose my account

#

If i unlink from facebook

agile blaze Dec 2, 2019, 4:45 AM

#

Ah I gotcha

surreal latch Dec 2, 2019, 4:45 AM

#

Or even a week ban will be appreciated

#

Because someone is able to access my id

#

And he is not logged in my fb

#

He spends all the uc i buy

#

So i need help

#

@light trout

#

@molten crown

#

@normal fulcrum

normal fulcrum Dec 2, 2019, 4:47 AM

#

@surreal latch Yes?

surreal latch Dec 2, 2019, 4:47 AM

#

Please read previous chat

#

Need your help

storm flumeBOT Dec 2, 2019, 4:48 AM

#

Please refer to subpoint 2.5 in #faq for further information, @surreal latch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

storm willow Dec 2, 2019, 4:52 AM

#

@surreal latch did you try logout from all sessions in Facebook? Then change password

surreal latch Dec 2, 2019, 4:53 AM

#

Done @storm willow

#

But still he is able to access

#

A ban for a week will be appreciated

normal fulcrum Dec 2, 2019, 4:54 AM

#

We cannot ban or unban any account

surreal latch Dec 2, 2019, 4:54 AM

#

@normal fulcrum why am i not able to add my account to google play games

#

I am not getting option to add another social media

night cloak Dec 2, 2019, 4:54 AM

#

A lot of my set items are not counting towards the relevant achievement (e.g. hot pizza backpack). How do i fix this?

normal fulcrum Dec 2, 2019, 4:55 AM

#

@surreal latch How many accounts have you linked already?

surreal latch Dec 2, 2019, 4:55 AM

#

From? @normal fulcrum

normal fulcrum Dec 2, 2019, 4:55 AM

#

In game

surreal latch Dec 2, 2019, 4:55 AM

#

@@normal fulcrum i have two account linked to different different social media

#

Account 1 :- my personal Facebook and Google
Account 2 :- my professional Facebook account (this is the one i am talking about right not)

normal fulcrum Dec 2, 2019, 4:58 AM

#

You have 2 pubg ID? 1 is linked with Facebook and Play Games and 2nd is linked with Facebook only

#

Right?

surreal latch Dec 2, 2019, 4:58 AM

#

Yup

#

But facebook account are different for both

normal fulcrum Dec 2, 2019, 4:58 AM

#

Ok

surreal latch Dec 2, 2019, 4:59 AM

#

📎 Screenshot_20191202-102844__01.jpg

#

@normal fulcrum

crude hinge Dec 2, 2019, 4:59 AM

#

In my pubg bonus challenge option is not showing

#

@normal fulcrum

normal fulcrum Dec 2, 2019, 5:01 AM

#

@surreal latch Give me some time. Let me check what causes the issue and what can be possible fix

#

Meanwhile, can you share me a ss of your account where you're not getting option to link to md account?

storm flumeBOT Dec 2, 2019, 5:02 AM

#

Hello, @crude hinge!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

surreal latch Dec 2, 2019, 5:06 AM

#

@storm willow yup

earnest steeple Dec 2, 2019, 5:45 AM

#

📎 Screenshot_2019-12-02-13-44-48-578_com.tencent.ig.png

night cloak Dec 2, 2019, 5:45 AM

#

I do the emote in pochinki but it doesnt accept why??for RP

earnest steeple Dec 2, 2019, 5:46 AM

#

@night cloak wdym?

minor marten Dec 2, 2019, 5:56 AM

#

📎 Screenshot_20191202-111745.png

#

Lol he is selling hacks..he is no.2 in solo wins india region

earnest steeple Dec 2, 2019, 5:58 AM

#

Tencent want know ur location

minor marten Dec 2, 2019, 5:58 AM

#

He is no.2 in solo wins india

#

You can check that

earnest steeple Dec 2, 2019, 6:00 AM

#

Lol ik tencent low sec

night cloak Dec 2, 2019, 6:00 AM

#

You’re not supposed to post that here

#

You only end up advertising them

minor marten Dec 2, 2019, 6:00 AM

#

Then ban him

haughty cypress Dec 2, 2019, 6:00 AM

#

woah i know where to get my hacks now

#

thanks for it @minor marten

night cloak Dec 2, 2019, 6:01 AM

#

This is a discord server , nobody does bans here

earnest steeple Dec 2, 2019, 6:01 AM

#

Lol I repot so many cheater in Ace didnt get ban

minor marten Dec 2, 2019, 6:02 AM

#

Mine also in crown can,t push to ace bcoz of hackers

storm flumeBOT Dec 2, 2019, 6:02 AM

#

Hello, @minor marten!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

earnest steeple Dec 2, 2019, 6:02 AM

#

Bruh

velvet fox Dec 2, 2019, 6:10 AM

#

I have a doubt, I’m using Pubg Taiwan version and can I use the same account to login on global version?

storm flumeBOT Dec 2, 2019, 6:21 AM

#

Hello, @minor marten!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

normal fulcrum Dec 2, 2019, 6:23 AM

#

@earnest steeple @minor marten Once you report someone, there account goea under investigation. They will get ban only of any abnormalities wete found

vast stirrup Dec 2, 2019, 6:48 AM

#

One of my friends account got banned for 4 months

#

Now how to unban

#

Can anyone give the link to contact tencent through mail regarding this issue

iron ridge Dec 2, 2019, 6:50 AM

#

📎 Screenshot_20191202-004734_PUBG_MOBILE.jpg

#

This has happened at the end of 6 games this week alone and nothing fixes it except exiting the game entirely and restarting.

vast stirrup Dec 2, 2019, 6:50 AM

#

@grizzled lark

covert hound Dec 2, 2019, 6:51 AM

#

Contact the in game customer service regarding all bans @vast stirrup

#

4 months is an odd amount of time, what was the reason stated for the ban? It will most likely not be reversible

vast stirrup Dec 2, 2019, 6:52 AM

#

📎 received_562869161211013.png

#

It says violating regulations @covert hound

covert hound Dec 2, 2019, 6:54 AM

#

Yea he has to of broken the TOS in some way, the only way to potentially get account back earlier is pressing file claim

storm flumeBOT Dec 2, 2019, 6:55 AM

#

Please refer to subpoint 2.12 in #faq for further information, @vast stirrup. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

silk hamlet Dec 2, 2019, 7:29 AM

#

I have problem changing flag anyone help

placid cliff Dec 2, 2019, 7:31 AM

#

Should I need a Minimum Level to Get Regional Title?

#

Why I Didn't Got My Title Yet. Level 27

📎 unknown.png

deft ferry Dec 2, 2019, 7:37 AM

#

Do the vouchers for Sara reset after 12.2 from 0/50 to 50/50

opaque ginkgo Dec 2, 2019, 8:19 AM

#

How to block someone in pubg so that he can't send friend request

#

Is anyone here to answer

wispy locust Dec 2, 2019, 8:22 AM

#

Hi

opaque ginkgo Dec 2, 2019, 8:25 AM

#

Anyone here!

vagrant onyx Dec 2, 2019, 8:26 AM

#

@opaque ginkgo yes

#

@wispy locust hey

opaque ginkgo Dec 2, 2019, 8:26 AM

#

I have above mentioned problem

#

@vagrant onyx

vagrant onyx Dec 2, 2019, 8:28 AM

#

@opaque ginkgo i think you can block user when you tab in there profile

#

Not sure

opaque ginkgo Dec 2, 2019, 8:29 AM

#

Nah not available

vagrant onyx Dec 2, 2019, 8:29 AM

#

( btw you can block user on global chat and when you start conversion with them )

opaque ginkgo Dec 2, 2019, 8:29 AM

#

No he was my old pal but not more

normal fulcrum Dec 2, 2019, 8:51 AM

#

@surreal latch You need to contact in game support and let them know the issue

#

@deft ferry Event will end on 7th Dec. Your remaining vouchers might be dismantled once event is over

trim willow Dec 2, 2019, 9:03 AM

#

Why is the ping so high on payload mode ? and why am I being matched with random servers ?

#

Do you guys have a fix for this ?

grizzled lark Dec 2, 2019, 9:06 AM

#

Maybe it should be a server problem or there are no likely players to play that mode, @trim willow, if you think it is supposed be a bug then kindly report it in-game.

trim willow Dec 2, 2019, 9:07 AM

#

But everytime I restart the problem is fixed, but when you win a game or get killed early, am back to matching with random servers

#

you got a link ?

#

to where I get to report this ?

storm flumeBOT Dec 2, 2019, 9:08 AM

#

Hello, @trim willow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

trim willow Dec 2, 2019, 9:09 AM

#

yeah, they're of no use apparently. I never hear from them ever nor do they fix anything.

#

😦

#

so in game report sucks, I was hoping I could get help by other means

deft ferry Dec 2, 2019, 9:10 AM

#

@normal fulcrum ye ik i already have Sara that wasn't my question...but my boyfriend is missing 5 vouchers or idk how much and he is already at 0/50

#

and i wanna know if theres a chance to get them?

eager pilot Dec 2, 2019, 9:12 AM

#

Any admin

polar marshBOT Dec 2, 2019, 9:13 AM

#

@eager pilot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum Dec 2, 2019, 9:26 AM

#

@deft ferry So you can get those 5 vouchers by completing daily mission event

deft ferry Dec 2, 2019, 9:27 AM

#

@normal fulcrum yeee but i am telling u that he dissamatled those 50

#

and he is still missing some

#

in the daily missions u only get rusty nuts not vouchers

normal fulcrum Dec 2, 2019, 9:28 AM

#

@deft ferry Other event

deft ferry Dec 2, 2019, 9:29 AM

#

righttt

normal fulcrum Dec 2, 2019, 9:31 AM

#

@deft ferry nvm. The other event has ended. So now if he already Redeemed 50 times and still need vouchers, than he can purchase it from shop

deft ferry Dec 2, 2019, 9:31 AM

#

thats what i am trying to ask

#

😂😂

normal fulcrum Dec 2, 2019, 9:33 AM

#

My mistake @deft ferry, I forgot that event ended today only. I thought there's one more day

deft ferry Dec 2, 2019, 9:34 AM

#

ye we thought the same

normal fulcrum Dec 2, 2019, 9:41 AM

#

@opaque ginkgo Sorry for the delay

#

So you want block someone from sending you friend request again, right?

opaque ginkgo Dec 2, 2019, 9:42 AM

#

No problem but can u solve above query

normal fulcrum Dec 2, 2019, 9:44 AM

#

There's a way to block someone. But it is a lengthy process

#

1st, is the person in same clan or crew?

upbeat ruin Dec 2, 2019, 10:06 AM

#

hell

#

hello

spring void Dec 2, 2019, 10:06 AM

#

How may we help you?

polar marshBOT Dec 2, 2019, 10:09 AM

#

@upbeat ruin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dusky steppe Dec 2, 2019, 10:14 AM

#

HELLO
anyone here can help please

earnest steeple Dec 2, 2019, 10:15 AM

#

📎 Screenshot_2019-12-02-18-15-15-508_com.tencent.ig.png

storm flumeBOT Dec 2, 2019, 10:15 AM

#

Hello, @earnest steeple!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

earnest steeple Dec 2, 2019, 10:16 AM

#

He shoot me be side me

#

Be side window

storm flumeBOT Dec 2, 2019, 10:16 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @dusky steppe. Remember to read through #faq before asking questions in the support channels.

dusky steppe Dec 2, 2019, 10:18 AM

#

ive linked my pubg account on gmail and line , now i have changed my device on ipad but i ddnt find how to log to my account from ipad cuz there is no gmail or line on it

polar marshBOT Dec 2, 2019, 10:25 AM

#

@scarlet ferry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dusky steppe Dec 2, 2019, 10:30 AM

#

please help

storm flumeBOT Dec 2, 2019, 10:45 AM

#

Please refer to subpoint 2.4 in #faq for further information, @dusky steppe. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

normal fulcrum Dec 2, 2019, 10:46 AM

#

I think line app is available on App Store @dusky steppe

dusky steppe Dec 2, 2019, 10:47 AM

#

it isnt available in pubg log in choice

#

is it possible to replace line by twitter

normal fulcrum Dec 2, 2019, 10:48 AM

#

Have you downloaded the app?

#

Account once linked cannot be replaced or removed

dusky steppe Dec 2, 2019, 10:48 AM

#

its linked with gmail aswell

#

i want to keep gmail and replace line by twitter

normal fulcrum Dec 2, 2019, 10:52 AM

#

It cannot be done @dusky steppe

polar marshBOT Dec 2, 2019, 10:52 AM

#

@carmine heath:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dusky steppe Dec 2, 2019, 10:56 AM

#

please sir do something for me i beg you the line account wont open in my new device

#

as i cant log in with gmail in ios

normal fulcrum Dec 2, 2019, 10:57 AM

#

@dusky steppe We cannot do anything for that

storm flumeBOT Dec 2, 2019, 10:58 AM

#

You can contact the customer service via the game settings, @dusky steppe. Refer to subpoint 5.3 in #faq for further instructions.

dusky steppe Dec 2, 2019, 10:59 AM

#

i am contacting them since yesterday but i ddnt get any reply

normal fulcrum Dec 2, 2019, 11:01 AM

#

@dusky steppe Have you downloaded Line App on your ipad?

dusky steppe Dec 2, 2019, 11:01 AM

#

yes i did

#

but when am trying to log in it wouldnt open i think because i left it opened in my old device that i have sell

wise tinsel Dec 2, 2019, 11:08 AM

#

Hello I have problem. I can't play will in my phone . Now I want to use gfx tool. My friend suggest me to use it. He is using it from session 3

storm flumeBOT Dec 2, 2019, 11:12 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @wise tinsel.

coarse lion Dec 2, 2019, 11:29 AM

#

What happened to weekend fever event it was supposed to be till today

#

I remember it was written till Dec 2

normal fulcrum Dec 2, 2019, 11:35 AM

#

@dusky steppe It is best if you contact customer support and let then know the issue. They will reply you in few days

storm flumeBOT Dec 2, 2019, 11:35 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @wise tinsel.

normal fulcrum Dec 2, 2019, 11:36 AM

#

@coarse lion It got over on 2nd Dec 00:00 UTC

earnest steeple Dec 2, 2019, 12:21 PM

#

Why pubg have 2 server

spring void Dec 2, 2019, 12:21 PM

#

Discord?

#

There is only one official discord server for pubgm, which is this one

mossy magnet Dec 2, 2019, 12:26 PM

#

@scarlet kraken it does have enough power though :/ and the updates before this i didn’t have this issue

#

it’s not only iPads

#

but it’s also 8+‘a

#

lol

cerulean zinc Dec 2, 2019, 12:48 PM

#

December 2nd last day for sara character ?

#

📎 image0.png

#

I got 1 last mission for which I will get 6 nuts which will not be enough for unlocking her

abstract lily Dec 2, 2019, 12:49 PM

#

I need support from officials. Anyone on?

obsidian knoll Dec 2, 2019, 12:52 PM

#

How can I be banned? banned for no reason

#

📎 S91201-21570530.png

civic river Dec 2, 2019, 12:55 PM

#

Hello , just wanted to know how to changes country flag. I am not able to change since many month even if I having flag card.

spring void Dec 2, 2019, 1:02 PM

#

@obsidian knoll all bans are reasonable refer to subpoint 2.12 in #faq

storm flumeBOT Dec 2, 2019, 1:02 PM

#

Hello, @civic river!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

cerulean zinc Dec 2, 2019, 1:23 PM

#

Pls answer me

#

U am short from 30 uc for unlocking sara?

#

Anyways I can get 30 character vouchers?

bright violet Dec 2, 2019, 1:25 PM

#

We are getting ping problem please fix this.

cerulean zinc Dec 2, 2019, 1:27 PM

#

@grizzled lark

#

Sorry for ping

#

Anyways we can get 30 character voucher for free?

grizzled lark Dec 2, 2019, 1:28 PM

#

I don't think you can get any of that for free, @cerulean zinc.

coarse lion Dec 2, 2019, 1:28 PM

#

Till what date i can unlock sara?I mean is it time limited?

cerulean zinc Dec 2, 2019, 1:29 PM

#

Yeah how long event gonna last? @grizzled lark

#

I mean how long can we get free nuts to redeem vouchers

lusty mulch Dec 2, 2019, 1:29 PM

#

y2hw

cerulean zinc Dec 2, 2019, 1:29 PM

#

And can this vouchers be used for future special characters as well?

grizzled lark Dec 2, 2019, 1:30 PM

#

You can get them till 7th of December, @cerulean zinc.

cerulean zinc Dec 2, 2019, 1:31 PM

#

We can get nuts till 7th December?

#

Omfg so sara character for free 😲

grizzled lark Dec 2, 2019, 1:31 PM

#

Yes.

night cloak Dec 2, 2019, 1:42 PM

#

how much does sara cost?

cerulean zinc Dec 2, 2019, 1:48 PM

#

600 uc as base price @night cloak

night cloak Dec 2, 2019, 1:49 PM

#

@cerulean zinc then how can you buy her with nuts?

cerulean zinc Dec 2, 2019, 1:50 PM

#

U can redeem character vouchers with nuts to get discount of 10 uc every single voucher

#

@night cloak

night cloak Dec 2, 2019, 1:50 PM

#

okk

fast goblet Dec 2, 2019, 1:59 PM

#

Hi I need help with game ... I can’t redeem battle coins no matter what

#

Every time I get below error

#

📎 image0.jpg

#

I have reinstalled the game thrice and can’t use it for past so many months

#

Anyone?

hybrid hamlet Dec 2, 2019, 2:19 PM

#

Hello

#

I need help

storm flumeBOT Dec 2, 2019, 2:20 PM

#

Hello, @hybrid hamlet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

polar marshBOT Dec 2, 2019, 2:48 PM

#

@small wagon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fast goblet Dec 2, 2019, 2:55 PM

#

Hello can anyone help me please?

#

@mod

night cloak Dec 2, 2019, 2:59 PM

#

@fast goblet Hey! How can I help?

fast goblet Dec 2, 2019, 2:59 PM

#

Hi Emma just couple chats above I posted my problem

#

Wait lemme copy

#

📎 image0.jpg

night cloak Dec 2, 2019, 3:04 PM

#

@fast goblet Sorry for the troubles, have you tried contacting customers support in-game?

fast goblet Dec 2, 2019, 3:05 PM

#

Yes I have been doing that for past 4-5 months

night cloak Dec 2, 2019, 3:08 PM

#

@fast goblet I will mention you here, if I find a possible reason for the issue.

polar marshBOT Dec 2, 2019, 3:08 PM

#

@dry osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night ice Dec 2, 2019, 3:15 PM

#

one to one

📎 dsafewafgeawgaeg.png

fast goblet Dec 2, 2019, 3:25 PM

#

@night cloak thanks a lot .. much appreciated

polar marshBOT Dec 2, 2019, 3:25 PM

#

@mild rampart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

molten halo Dec 2, 2019, 3:56 PM

#

Hello there can someone help me ? Would be much appreciated

fallow escarp Dec 2, 2019, 3:56 PM

#

I unlocked Sara's character but the voice chat is still locked

#

Why?

light trout Dec 2, 2019, 3:57 PM

#

Hello, @hushed pollen! Please note that we do not recommend using any VPN other than GameLoop.

storm flumeBOT Dec 2, 2019, 3:57 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @molten halo. Remember to read through #faq before asking questions in the support channels.

light trout Dec 2, 2019, 3:58 PM

#

@fallow escarp The voice of the special characters need to be obtained from their respective crates in order to unlock them.

fallow escarp Dec 2, 2019, 3:59 PM

#

Iv gotten three lines but it still says the voice chat is unlocked

#

@light trout

molten halo Dec 2, 2019, 4:00 PM

#

It’s about the crew challenge, we passed the group stage and semi final, but we had 8 teams cheating against us in final.We reported a few of them but it’s impossible to report them all.

#

So i would like to know if you are going to do something about this situation and start caring about your game

fallow escarp Dec 2, 2019, 4:14 PM

#

📎 Screenshot_2019-12-02-18-02-24-191_com.tencent.ig.jpg 📎 Screenshot_2019-12-02-18-02-52-585_com.tencent.ig.jpg

#

Still locked

molten halo Dec 2, 2019, 4:22 PM

#

📎 image0.jpg

fallow escarp Dec 2, 2019, 4:23 PM

#

They won't do jack

#

Every crew challenge the winners was cheaters

polar marshBOT Dec 2, 2019, 4:29 PM

#

@small wagon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar marshBOT Dec 2, 2019, 5:02 PM

#

@north sable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Dec 2, 2019, 5:30 PM

#

When will the top 100 guessing game rewards be awarded?

coarse lion Dec 2, 2019, 5:47 PM

#

Can I get sara character even after events are over of character vouchers?

polar marshBOT Dec 2, 2019, 6:08 PM

#

@torn spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sick shale Dec 2, 2019, 6:08 PM

#

@coarse lion you have to purchase it by UC, vouchers will decrease the price

#

@fallow escarp yeah but you can unlock the voice chat

dreamy kernel Dec 2, 2019, 6:12 PM

#

Hey, where can i report with video evidence :D?

storm flumeBOT Dec 2, 2019, 6:23 PM

#

Hello, @dreamy kernel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

dreamy kernel Dec 2, 2019, 6:24 PM

#

When i cant write the name because of other Symbols and anything?

sick shale Dec 2, 2019, 6:26 PM

#

You can copy it

dreamy kernel Dec 2, 2019, 6:29 PM

#

ingame ?

#

i can not know the id without the name and cant write the name when it is in languages like russian and arabic, ...

night cloak Dec 2, 2019, 6:38 PM

#

@dreamy kernel You can copy the ID from report screen. If you screen recorded while reporting, you should be able to find the ID there.

tropic yarrow Dec 2, 2019, 7:03 PM

#

Do you have a version of the mobile game where you can play with bluetooth controller

warped hazel Dec 2, 2019, 7:13 PM

#

After the small update a week ago the voice chat stopped working for me , it doesn't work in lobby & all kind of matches!! Even voice mails doesn't work!! This happens when i play using my laptop as a router , as im too far from my router , but when using my router to connect the sound works perfectly!! I was playing for about a year now using an access point & after that smal update this prblm suddenly appeared!! Is there any solution for that than connecting directly to the router?! I mean is there any fixing issues for this prblm in the upcoming updates or something that i can do about it?!

📎 IMG_20191202_195715.jpg 📎 IMG_20191202_195836.jpg

night cloak Dec 2, 2019, 7:37 PM

#

Hello. Just open uc shop for iranian

polar marshBOT Dec 2, 2019, 7:39 PM

#

@sly crescent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Dec 2, 2019, 7:39 PM

#

@polar marsh

lusty plover Dec 2, 2019, 7:42 PM

#

Now IAM pubgmRp10

#

Means RP 40

night cloak Dec 2, 2019, 7:47 PM

#

hello can some1 help me?
@mod

#

@night cloak Aloha! How can I help you?

#

can you help in dm?

#

@night cloak May I know what does it concern?

meager scarab Dec 2, 2019, 8:08 PM

#

Why price of paint in offer zone is higher than in treasure?

📎 Screenshot_2019-12-03-01-36-17-345_com.tencent.ig.jpg 📎 Screenshot_2019-12-03-01-36-00-995_com.tencent.ig.jpg

night cloak Dec 2, 2019, 8:08 PM

#

about my hacked account @night cloak

meager scarab Dec 2, 2019, 8:09 PM

#

@night cloak mods can't help if your facebook or gmail is hacked

night cloak Dec 2, 2019, 8:09 PM

#

@night cloak Can't help with compromised account. You need to recover your social media accounts.

#

eh i still have access to game but some1 else is logging in aswell

#

i already tried but they dont respond

#

@night cloak May I know which social media account got compromised? Like Facebook/twitter.

#

twitter

#

and i also have linked via gamecenter

#

which is not hacked

#

@night cloak You have access to the Twitter account?

#

no

#

he locked me out

#

also from gmail which was linked to twitter

#

I see. What you're gonna do now is login to game, open settings and contact customer support. And tell them to "revoke access of the Twitter account." Make sure not to write something else to avoid delays. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

Revoking access blocks the twitter account from logging into the game, @night cloak.

#

uh but cant other guy just do the same for me / delete my messages?

#

just asking cuz i dont want to loose gamecenter too

#

@night cloak They can ask customer support. But they won't be able to provide the security questions only you should know.

#

And no, they can't see your message.

#

ok thanks for help

#

am i supposed to provide any screenshot proof in customer support message?

#

@night cloak Yes, you will know what to answer/provide.

#

no i mean in this first message what am i supposed to say / or share proof

#

u said it should be short to avoid delays

#

You will be asked questions once you write that, follow along and it will ask for the stuff. Don't send the stuff until it asks you to, @night cloak.

#

ok thanks

polar marshBOT Dec 2, 2019, 8:29 PM

#

@worldly arch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

noble quarry Dec 2, 2019, 9:13 PM

#

Any Admin here -_-

storm flumeBOT Dec 2, 2019, 9:20 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @noble quarry. Remember to read through #faq before asking questions in the support channels.

mint ravine Dec 2, 2019, 9:34 PM

#

Today i open 126 classic crate for helfire akm skin but I got nothing even no any legendary item

Why

#

???

#

While legendary item percentage is 3% in classic crate

#

And hellfire akm is also a legendary item

#

Soo why

#

Pubgmobile didn't give me anything legendary on opening 126 crate

#

My id is -5152651534 see my id and if you have any problems with my id plse dm me

#

I collected these 126 classic crate from many days for sone special item

#

But pubgmobile give me nothing

Why

#

??

#

@night cloak help me

#

Someone's please reply

tawdry plover Dec 2, 2019, 9:51 PM

#

📎 image0-5.png

#

sooo ive seen these links going around and ppl losing accounts, is there anything tencent will do about it? also I know a couple ppl who have lost accounts this way and it would be great if we could get them back

dawn flicker Dec 2, 2019, 9:52 PM

#

#Bonus Challenge .... i kept trying to match but there were never enough people to match. I purchased UC specifically to buy tokend play the challenge. Was this a bust for NA servers?!

next whale Dec 2, 2019, 9:54 PM

#

where can i upload a match of a hacker

#

i got footage

bold siren Dec 2, 2019, 10:18 PM

#

We cannot help you with that, the legendary items from the crates are absolutely random, it depends on the luck, @mint ravine.

You could report it to the customer service but I’m not sure what they will do against it, the game account is the players own responsibility and they shall not believe in such, @tawdry plover.

storm flumeBOT Dec 2, 2019, 10:18 PM

#

Hello, @next whale!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

next whale Dec 2, 2019, 10:28 PM

#

well i know that much i reported him already

#

📎 image0.png

dreamy kernel Dec 2, 2019, 10:28 PM

#

@night cloak when i copy the id from report screen than i can go on his profile and i have his name and id but i play on emulator and i can copy it but is only copied in emulator i cant paste it out of the emulator (its an extra copy paste thing) and i cant write the symbols or letters of other languages ... can i just put the id in the fomular?

next whale Dec 2, 2019, 10:29 PM

#

thats the guy

night cloak Dec 2, 2019, 10:41 PM

#

Hy

fallen anvil Dec 2, 2019, 10:48 PM

#

Why i cant complete battlemania achievement? Im not using suicide but i still get message that i have reached limit!?

polar marshBOT Dec 2, 2019, 11:22 PM

#

@static harbor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

umbral field Dec 2, 2019, 11:42 PM

#

hi

#

hello

#

i was for three months

#

what was for ?

polar marshBOT Dec 3, 2019, 12:02 AM

#

@tender pollen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cosmic gazelle Dec 3, 2019, 12:14 AM

#

This emote had sound in Beta but its not available now why?will it come after an update?

📎 JPEG_20191203_054332.jpg

coarse breach Dec 3, 2019, 12:58 AM

#

Will throwable melee weapons ever be added?

west field Dec 3, 2019, 1:24 AM

#

Should I report a player who teaming with otthers? 😑 🤔 Cz I played solo and i see 4 guy teaming!

foggy viper Dec 3, 2019, 1:52 AM

#

When we'll get the DCAMO-R45 weapon skin that pubgm promised?

oak tartan Dec 3, 2019, 2:39 AM

#

Will u ever make it possible to gift rename cards?

sly comet Dec 3, 2019, 3:00 AM

#

Where can i submit a video of a hacker?

#

@neon patio

#

@molten crown

#

@harsh anchor

molten crown Dec 3, 2019, 3:01 AM

#

http://bit.ly/report-pubgm-cheaters

Google Docs

PUBG MOBILE - Report a Cheater

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which i...

sly comet Dec 3, 2019, 3:02 AM

#

Thanks a lot

#

does this actually work?

sturdy barn Dec 3, 2019, 3:11 AM

#

IH

polar marshBOT Dec 3, 2019, 3:41 AM

#

@manic thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc Dec 3, 2019, 4:21 AM

#

Y I can’t redeem more vouchers?

📎 image0.png

woven atlas Dec 3, 2019, 4:23 AM

#

@cerulean zinc u already redeemed 50 times . Thats the limit

cerulean zinc Dec 3, 2019, 4:38 AM

#

So I can’t get vouchers in any other ways? @woven atlas

#

I am short with just 60 uc 😭

woven atlas Dec 3, 2019, 4:39 AM

#

@cerulean zinc u would be short by 10 if you have collected 50 vouchers before Sara character was released

cerulean zinc Dec 3, 2019, 4:41 AM

#

No ways to get any vouchers now? @woven atlas

#

I got no uc I just have money in cash

woven atlas Dec 3, 2019, 4:42 AM

#

@cerulean zinc for now. No vouchers cuurently to be seen.. Only way is by uc

cerulean zinc Dec 3, 2019, 4:42 AM

#

Pls I just need 60 vouchers

#

Will this vouchers be useful in future?

woven atlas Dec 3, 2019, 4:42 AM

#

No info about that .....

cerulean zinc Dec 3, 2019, 4:42 AM

#

.. sad life

#

So can u recommend me if I should dismantle this vouchers or keep it in my inventory? @woven atlas

woven atlas Dec 3, 2019, 4:45 AM

#

@cerulean zinc ur wish . If you got some cash to spend just get around 50uc ....or else just keep it in ur inventory or maybe wait for a little more hoping for an evtn to pop up

cerulean zinc Dec 3, 2019, 4:45 AM

#

Hmm I don’t have cash so let it be in my inventory
Thx for help 😊

mighty oasis Dec 3, 2019, 5:06 AM

#

Need help

#

My account was hacked what can I do please tell

night cloak Dec 3, 2019, 5:09 AM

#

A lot of my set items are not counting towards the relevant achievement (e.g. hot pizza backpack). How do i fix this?

keen ravine Dec 3, 2019, 5:09 AM

#

does both PUBG mobile and mobile lite has the same servers? Because when I tried signing up my username is already exist, so I used another one and searched my taken username, but there is no player that has my username, the only knowledge I have from this, is that it was taken from PUBG Mobile lite

spring void Dec 3, 2019, 5:10 AM

#

@keen ravine no pubg mobile and lite dont have same server, dont know why that user didn't appear

keen ravine Dec 3, 2019, 5:10 AM

#

okay

storm flumeBOT Dec 3, 2019, 5:13 AM

#

Please refer to subpoint 2.8 in #faq for further information, @mighty oasis. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

earnest steeple Dec 3, 2019, 5:13 AM

#

Dude

#

Why my still pubgm lite fc

#

How fix it

keen ravine Dec 3, 2019, 5:14 AM

#

I had a stroke reading that

earnest steeple Dec 3, 2019, 5:14 AM

#

Gud

mighty oasis Dec 3, 2019, 5:14 AM

#

@storm flume don't understand

earnest steeple Dec 3, 2019, 5:15 AM

#

U talk with bot?

storm flumeBOT Dec 3, 2019, 5:15 AM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

mighty oasis Dec 3, 2019, 5:15 AM

#

I need my account it was hacked

#

@earnest steeple help me

spring void Dec 3, 2019, 5:17 AM

#

@mighty oasis #faq subpoint 2.8 read that

earnest steeple Dec 3, 2019, 5:18 AM

#

@mighty oasis tencent idc

#

Tencent : New skin Yes!!

mighty oasis Dec 3, 2019, 5:18 AM

#

5167795439 this id

earnest steeple Dec 3, 2019, 5:18 AM

#

U lie

#

U hacking with ur acv

mighty oasis Dec 3, 2019, 5:19 AM

#

No bro

earnest steeple Dec 3, 2019, 5:19 AM

#

What ur acc linked?

mighty oasis Dec 3, 2019, 5:19 AM

#

Facebook

earnest steeple Dec 3, 2019, 5:19 AM

#

Rp?

mighty oasis Dec 3, 2019, 5:19 AM

#

It was also hacked

#

26

#

Rp

earnest steeple Dec 3, 2019, 5:19 AM

#

Level?

mighty oasis Dec 3, 2019, 5:20 AM

#

63

polar marshBOT Dec 3, 2019, 5:20 AM

#

@earnest steeple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mighty oasis Dec 3, 2019, 5:22 AM

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@earnest steeple bro tell me any solution

spring void Dec 3, 2019, 5:24 AM

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@mighty oasis contact ingame support

mighty oasis Dec 3, 2019, 5:25 AM

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I contacted but don't get any solution

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@spring void

spring void Dec 3, 2019, 5:25 AM

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Keep doing that we cant help you

mighty oasis Dec 3, 2019, 5:26 AM

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Ok bro tanks @spring void

spring void Dec 3, 2019, 5:26 AM

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Tanks!

steady laurel Dec 3, 2019, 5:30 AM

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I need sara character for free how can i get, the redemption voucher also reached its level,now how can i get

spring void Dec 3, 2019, 5:31 AM

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I dont think you can

night cloak Dec 3, 2019, 5:32 AM

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Hi

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I need help with mg game

spring void Dec 3, 2019, 5:33 AM

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Yes?

polar marshBOT Dec 3, 2019, 5:33 AM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Dec 3, 2019, 5:47 AM

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your progress for the achievement fun times has reached its hourly limit what does it mean?

spring void Dec 3, 2019, 5:51 AM

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@night cloak please provide a screenshot of the achievement

night cloak Dec 3, 2019, 5:51 AM

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@spring void this message comes after I die in a match

spring void Dec 3, 2019, 5:52 AM

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@night cloak the progress you can make in the fun time achievement may be limited per hour

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So that is why it is appearing

normal fulcrum Dec 3, 2019, 5:56 AM

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@night ice Is there any issue for which you need support?

ocean timber Dec 3, 2019, 6:16 AM

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Sir my pubg account has been hacked plzz help me

night cloak Dec 3, 2019, 6:19 AM

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Justin bieber you should be hacked

normal fulcrum Dec 3, 2019, 6:25 AM

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@ocean timber Pubg Account or your social media account?

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@night cloak Please move to #chat if you don't need any help

night cloak Dec 3, 2019, 6:26 AM

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Because he is using another persons name

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Thats why he could be hacked

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@normal fulcrumsorry

feral knoll Dec 3, 2019, 6:33 AM

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📎 Screenshot_20191203-093304_PUBG_MOBILE.jpg