#questions | PUBG MOBILE | Page 667

polar marshBOT Nov 28, 2019, 2:33 PM

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@normal laurel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wooden merlin Nov 28, 2019, 2:33 PM

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So idk how it’s possible to join the game again

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Facebook didn’t answer me at all...

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@merry sandal I have all screenshots from file of locked Facebook that this account is mine

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What I need to do ? Please help me @merry sandal

merry sandal Nov 28, 2019, 2:36 PM

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You contact Facebook...

wooden merlin Nov 28, 2019, 2:37 PM

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@merry sandal do u have a chat with someone from Facebook, I mean admins, or where can I find them...

merry sandal Nov 28, 2019, 2:38 PM

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I don't. You can seek support on their login page.

wooden merlin Nov 28, 2019, 2:38 PM

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I try to find Facebook support like a month! And nothing....

viral venture Nov 28, 2019, 2:39 PM

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Hi gys

wooden merlin Nov 28, 2019, 2:39 PM

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They don’t have chat at all there, it’s like talking to wall

viral venture Nov 28, 2019, 2:39 PM

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Is the returner event still working till now in season 10

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Please reply

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@wooden merlin

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Please reply

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@wooden merlin please reply its important

worn field Nov 28, 2019, 2:47 PM

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I can't login with my Facebook acc

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Help._.

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📎 Screenshot_20191128-200513.png

fair saddle Nov 28, 2019, 2:51 PM

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I want to Know about Pubg Mobile bangladesh Challange

night cloak Nov 28, 2019, 2:57 PM

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Server authentication error. Login failed.
Just play game a hour ago now this is happening how to solve it?

foggy notch Nov 28, 2019, 3:00 PM

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@night cloak same issue on both cellular data and wifi ping doesn't go below 200 in only squads

night cloak Nov 28, 2019, 3:01 PM

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Then you can report it in #555492558428700682 @foggy notch.

foggy notch Nov 28, 2019, 3:07 PM

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How? @night cloak

night cloak Nov 28, 2019, 3:07 PM

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Check pinned message of that channel @foggy notch.

devout goblet Nov 28, 2019, 3:08 PM

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@normal laurel:

polar marshBOT Nov 28, 2019, 3:17 PM

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@mint tinsel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@shy crescent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

clear berry Nov 28, 2019, 3:29 PM

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@worn field Facebook, insta and snap is down

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@night cloak fb is down if you trying through that

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Thanksgiving "maintainence" break

velvet bone Nov 28, 2019, 3:41 PM

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WTF!!!

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How did I die in a vehicle explosion!?

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Fix the god damn game!!!

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Dumb developers

steady talon Nov 28, 2019, 3:42 PM

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Server authentication failed . How much time it will take to fix??

velvet bone Nov 28, 2019, 3:42 PM

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@lime juniper

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Someone help now

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This is absolutely ridiculous. I was driving on Miramar and my car exploded for no reason!

spring void Nov 28, 2019, 3:43 PM

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@velvet bone everyone can die in explosions, don't mention admins for this

analog fable Nov 28, 2019, 3:43 PM

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Out of Top 25 players in Duo Asia, about 20 of them hacks with KD 12 and above. The players in the crew, India No 1, have their clan bio advertising for hacks, and saying to WhatsApp H U N T E R (2nd place in leaderboard) to buy hacks from him

velvet bone Nov 28, 2019, 3:43 PM

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@spring void No, this is a bug.

spring void Nov 28, 2019, 3:43 PM

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If you think it is a bug report it @SamTheRanger 👻#5912

velvet bone Nov 28, 2019, 3:43 PM

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There were no bomb zones

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#555492558428700682 is closed!!

storm flumeBOT Nov 28, 2019, 3:44 PM

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Hello, @analog fable!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

steady talon Nov 28, 2019, 3:44 PM

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Some info on facebook login fix please

analog fable Nov 28, 2019, 3:45 PM

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bruh how tf am I gonna be done reporting

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20 out of top 25 players hacks!!

velvet bone Nov 28, 2019, 3:45 PM

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The channel is locked.

analog fable Nov 28, 2019, 3:45 PM

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KD more than 15 wtf

velvet bone Nov 28, 2019, 3:45 PM

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This discord server needs more staff

spring void Nov 28, 2019, 3:45 PM

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Few social media apps cannot be used for login it is because facebook is under maintenance @steady talon

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@velvet bone check pinned messages there

velvet bone Nov 28, 2019, 3:45 PM

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Okay

copper portal Nov 28, 2019, 3:55 PM

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@spring void, hello, are users here also encountering issues while attempting to login with Facebook?

spring void Nov 28, 2019, 3:56 PM

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@copper portal facebook is currently down, hence users are having difficulties logging in

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Wait, it is working now

copper portal Nov 28, 2019, 3:57 PM

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Facebook is running just fine for me, I have had a few users reporting issues with Facebook.

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It seems as if the issue was fixed.

clear berry Nov 28, 2019, 3:59 PM

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It was not issue from game, FB insta and snap just down for maintenance because of thanksgiving

polar marshBOT Nov 28, 2019, 4:01 PM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 28, 2019, 4:02 PM

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Why’s the crates in pubgm fixed I’ve spent thousands of uc and haven’t got the glacier m416 😭

flint osprey Nov 28, 2019, 4:03 PM

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📎 Screenshot_20191128-213217.png

clear berry Nov 28, 2019, 4:03 PM

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@spring void Facebook is working but you still can't log in with FB in game Wait 15 mins

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@flint osprey wait 15 mins, they're fixing it

spring void Nov 28, 2019, 4:06 PM

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Facebook users are currently having issues logging in, it is an issue on Facebook side so wait until they fix it

clear berry Nov 28, 2019, 4:06 PM

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^

mortal anvil Nov 28, 2019, 4:35 PM

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@polar marsh @polar marsh @polar marsh @polar marsh @clear berry

📎 Screenshot_2019-11-28-22-27-21-74_dac7cc7571c39b392df64923967cf7da.png

spring void Nov 28, 2019, 4:36 PM

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@mortal anvil hope may we help you?

flint osprey Nov 28, 2019, 4:43 PM

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@clear berry Okay

dire harbor Nov 28, 2019, 4:46 PM

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@polar marsh

polar marshBOT Nov 28, 2019, 4:48 PM

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@dire harbor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dapper bramble Nov 28, 2019, 4:49 PM

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📎 Screenshot_20191128-221349_PUBG_MOBILE.jpg

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how can i solve this ???

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it is showing from tomorrow

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please help me

brittle flume Nov 28, 2019, 4:50 PM

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I have video of people using unlimited health hack to exploit the game. Needs to be fixed quick as possible

dapper bramble Nov 28, 2019, 4:50 PM

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@covert hound

storm flumeBOT Nov 28, 2019, 4:50 PM

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Hello, @brittle flume!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

night cloak Nov 28, 2019, 4:51 PM

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Well, it is self explanatory, @dapper bramble. It refreshes hourly, or in a more detailed term, 60 minutes.

brittle flume Nov 28, 2019, 4:51 PM

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📎 IMG_20191128_222139_920.jpg

dapper bramble Nov 28, 2019, 4:52 PM

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@night cloak How to solve ??

brittle flume Nov 28, 2019, 4:52 PM

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This guy health hacker, encountered him previously in match

night cloak Nov 28, 2019, 4:52 PM

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You can come back after an hour, @dapper bramble.

storm flumeBOT Nov 28, 2019, 4:52 PM

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Hello, @brittle flume!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

dapper bramble Nov 28, 2019, 4:53 PM

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@night cloak I played a match tomorrow it was also showing and i played today also it is showing

brittle flume Nov 28, 2019, 4:53 PM

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Is there anybody even listening to me or just automated replies?

verbal sleet Nov 28, 2019, 4:53 PM

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I cant login ttoday 😢😢😢

night cloak Nov 28, 2019, 4:54 PM

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Perhaps it refreshes daily, @dapper bramble. You can try the standard protocol of repairing your client, reinstalling the game, etc.

covert hound Nov 28, 2019, 4:54 PM

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No one here can do anything about hackers no point in complaining about them here. Report in game @brittle flume

night cloak Nov 28, 2019, 4:54 PM

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Yet again, refer to the bot's message.

storm flumeBOT Nov 28, 2019, 4:54 PM

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Hello, @brittle flume!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

brittle flume Nov 28, 2019, 4:55 PM

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Ok

dapper bramble Nov 28, 2019, 4:56 PM

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@night cloak If i reinstalled the game agin then it will also take 1.8 gb or wht it is ????

night cloak Nov 28, 2019, 4:56 PM

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Around there, possibly more, @dapper bramble.

delicate girder Nov 28, 2019, 4:56 PM

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Pubg is not working properly for me

dapper bramble Nov 28, 2019, 4:56 PM

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@night cloak ohk thank you

verbal sleet Nov 28, 2019, 4:57 PM

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Login error

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Help

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I want to play 😢😢😢😢

spring void Nov 28, 2019, 4:58 PM

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@verbal sleet @delicate girder users logging in with facebook ar currently having issues due to some problem on Facebook's side

verbal sleet Nov 28, 2019, 4:59 PM

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Oh

kindred oxide Nov 28, 2019, 5:00 PM

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ikr ppl

verbal sleet Nov 28, 2019, 5:01 PM

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Such a huge loss 😑😑😑

slow tangle Nov 28, 2019, 5:16 PM

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@spring void I faced this problem today and previous days..
Today's scenario was this..
1.had two classic coupons in inventory
2. Went and opened one crate from the classic coupons
3. Next I want to open the second one but it shows 60 UC as I am prime plus subscriber..
4. I don't know what happened to the second coupon
5. It has happened with me quite sometimes

spring void Nov 28, 2019, 5:24 PM

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Contact CS if you think it went missing, ~~are you sure you didn't use it~~ @slow tangle

night cloak Nov 28, 2019, 5:37 PM

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How can i fix my crashing

errant herald Nov 28, 2019, 5:38 PM

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hi i have a problim with my account can you help me admin?

night cloak Nov 28, 2019, 5:38 PM

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Anyone plss tell me

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Can anyone help me out that i am facing crashes in pubgm Device - Redmi 7

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@slow tangle

errant herald Nov 28, 2019, 5:41 PM

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My own game is tied to my Gmail account, but now when I want to register and login through my Gmail account, it seems to me that there is no linked account

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please help

brave crypt Nov 28, 2019, 6:04 PM

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Hello everyone, i need some help , my game linked with Facebook and my Facebook account is disabled and can’t return or use it anymore, so i need to unlink my game with Facebook, because i use iPhone device and can’t open my game because another social media account is Gmail and Apple devices doesn’t support Gmail, who can help me with that or how can i contact with someone from PUBG ??

night cloak Nov 28, 2019, 6:05 PM

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@errant herald You probably logged into a different Google account. Also do check if you are logging into global version of PUBG Mobile too.

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@brave crypt Unfortunately, you have to either create a new account on your Apple device or get back to Android to use the account. There's no other way, as of now.

errant herald Nov 28, 2019, 6:16 PM

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@Emma
Can I communicate with the company about it

night cloak Nov 28, 2019, 6:19 PM

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@errant herald With Google? May I know when did you last successfully log into your game?

errant herald Nov 28, 2019, 6:19 PM

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@night cloakThe game yesterday was working Ndhami but the net was weak and I repeated the process many times and I left the account to the day and when I logged in through the client Ble Dahr that there is no account linked

umbral river Nov 28, 2019, 6:21 PM

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@errant herald if you have multiple google account try removing them and only sign in with you account you pubgm is linked with

night cloak Nov 28, 2019, 6:21 PM

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Weak network won't make your game profile disappear. Please try to remove all the Google accounts from your phone.

steel wing Nov 28, 2019, 6:21 PM

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@night cloak sometimes When I am closely landing in School my parachute goes of and I die from falling

delicate girder Nov 28, 2019, 6:21 PM

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The server is not responding

night cloak Nov 28, 2019, 6:21 PM

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@steel wing Glitches.

steel wing Nov 28, 2019, 6:21 PM

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@night cloak but pisses me of

serene birch Nov 28, 2019, 6:21 PM

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So some clown chases me with Molotov’s non stop trying to kill me, gave him a taste of his own medicine and he reports me because he lost! Causing me to loose merit. Yeah that’s fair

neat turret Nov 28, 2019, 6:22 PM

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@steel wing @delicate girder Those are both issues with your home network or ISP 🙂

steel wing Nov 28, 2019, 6:22 PM

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@neat turret nahh

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@serene birch ur teammate probably

woeful elm Nov 28, 2019, 6:22 PM

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Thats your device issue GotchuBro

steel wing Nov 28, 2019, 6:23 PM

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Nah

neat turret Nov 28, 2019, 6:23 PM

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200 IQ "I don't have to fix the problem, if I just blame it on other things"

woeful elm Nov 28, 2019, 6:23 PM

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Which device do u have. @steel wing

distant siren Nov 28, 2019, 6:26 PM

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-_-

serene birch Nov 28, 2019, 6:28 PM

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@steel wing yeah, a random in squad. Should have reported but didn’t as he got what he was dishing out. But I get merit deducted. Can I or is it worth appealing? If so where

slow tangle Nov 28, 2019, 6:28 PM

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Yup I did not use it..
If it happens again I will contact customer service

neat turret Nov 28, 2019, 6:28 PM

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You can't, and I wouldn't worry about it. It'll come back up as you play games. @serene birch

delicate girder Nov 28, 2019, 6:29 PM

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No it can't be the internet

steel wing Nov 28, 2019, 6:29 PM

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@serene birch If u killed him with a moli or whatever surley he reported ya

delicate girder Nov 28, 2019, 6:29 PM

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Everything else is working fine

steel wing Nov 28, 2019, 6:29 PM

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@woeful elm Xiaomi Redmi S2

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Is my device

serene birch Nov 28, 2019, 6:30 PM

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He did, point is he was the one chasing me trying to kill me first. So I let him have it.

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@neat turret cool. Thanks

woeful elm Nov 28, 2019, 6:30 PM

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So it's your device issue . @steel wing

neat turret Nov 28, 2019, 6:30 PM

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Well, that'd be why your phone lags when you land in high traffic locations. @steel wing
SD 6XX series don't have enough oomph

woeful elm Nov 28, 2019, 6:30 PM

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Get a good device.

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GotchuBro

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True

neat turret Nov 28, 2019, 6:31 PM

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Midrange isn't enough for PUBGM lol

woeful elm Nov 28, 2019, 6:31 PM

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^^

steel wing Nov 28, 2019, 6:31 PM

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My device is OP

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Octa core 2.0

neat turret Nov 28, 2019, 6:31 PM

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SD625
Adreno 506

lol

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It's excellent for instagram, not for PUBGM. You'll have frame drops on that device. Sorry

delicate girder Nov 28, 2019, 6:32 PM

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I thought this was pubgm support not a roasting channel

neat turret Nov 28, 2019, 6:32 PM

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Por que no los dos?
Why not both?

serene birch Nov 28, 2019, 6:32 PM

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@delicate girder 😆

steel wing Nov 28, 2019, 6:33 PM

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@neat turret who r u saying to

woeful elm Nov 28, 2019, 6:33 PM

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You^

steel wing Nov 28, 2019, 6:33 PM

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Nah

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I dont lag so

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👁 🤦 👁

neat turret Nov 28, 2019, 6:33 PM

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Oh good. You're just bad at parachuting.

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Duly noted

steel wing Nov 28, 2019, 6:34 PM

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Bet

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I am not

neat turret Nov 28, 2019, 6:34 PM

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"sometimes When I am closely landing in School my parachute goes of and I die from falling"

steel wing Nov 28, 2019, 6:34 PM

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I will record one time when landing and you'll see if I have a bad device if Im lagging or Im bad at parachuting

woeful elm Nov 28, 2019, 6:36 PM

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Redmi S2 price $100? GotchuBro

limpid socket Nov 28, 2019, 6:36 PM

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GWcorbinMonkaGIGA

distant siren Nov 28, 2019, 6:41 PM

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my phone is lagging too

cyan marlin Nov 28, 2019, 6:55 PM

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Any help

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Nopw

light veldt Nov 28, 2019, 7:02 PM

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Why is my profile picture tiny when you click on it? The whole photo doesnt fill in the frame. Does anyone know why? I have my google account linked.

storm wind Nov 28, 2019, 7:04 PM

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Why tf am I here

undone tree Nov 28, 2019, 7:07 PM

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Hi pubg

subtle tundra Nov 28, 2019, 7:09 PM

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I need help when i land my character does not stand up instead he drags his balls for 10 seconds

undone tree Nov 28, 2019, 7:10 PM

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I have video for 2 cheater, number 1 in the world season rank Europe and number 5 , I sent the videos with ID number and names before 5 days ago in your report link but there are continue cheating and you did nothing

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99% conqueror is cheater and all new accounts

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If you always check the top 500 conqueror person in the servers you will find 99% of them cheaters

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I sent tell now over than 10 videos for cheaters before 5 days ago and nothing happened, i need answers please

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They make us lose our rank our time what is the benefits pubg..?

cyan citrus Nov 28, 2019, 7:18 PM

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tell something new xD

still fox Nov 28, 2019, 7:27 PM

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Omg cheaters are so smart

storm flumeBOT Nov 28, 2019, 7:29 PM

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Hello, @undone tree!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

spring void Nov 28, 2019, 7:30 PM

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Those who dont need help move to chat channels

slate spoke Nov 28, 2019, 7:34 PM

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Hi supporter ..
I have an in-game purchase (1500 UC)
90 SAR has been paid from Apple Store
But I did not receive any amount!
I want you to help please

spring void Nov 28, 2019, 7:35 PM

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@slate spoke please contact CS

storm flumeBOT Nov 28, 2019, 7:35 PM

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You can contact the customer service via the game settings, @slate spoke. Refer to subpoint 5.3 in #faq for further instructions.

coral silo Nov 28, 2019, 7:41 PM

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Can I use flash dog gfx as my game is very laggy

storm flumeBOT Nov 28, 2019, 7:41 PM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @coral silo.

spring void Nov 28, 2019, 7:42 PM

#

Short answer NO

coral silo Nov 28, 2019, 7:42 PM

#

Ok

#

But what about my game it lags too much

spring void Nov 28, 2019, 7:43 PM

#

That is your device, clean ram before playing

coral silo Nov 28, 2019, 7:44 PM

#

I do always

polar marshBOT Nov 28, 2019, 8:05 PM

#

@swift ember:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

errant herald Nov 28, 2019, 8:05 PM

#

Hi, I have a problem with my account. My game was hacked through Facebook account and the hacker linked the game via Gmail and disabled my account on Facebook and I contacted the company in order to cancel the linking of the game via Gmail, but they told me to wait and this was two months ago From now on I contacted the person who linked my account on GOOGLE PLAY and I recovered the account and until yesterday I was playing the game, but today when I wanted to open the game through a Gmail account it seems to me that there is no account linked to this email. hlep please !

haughty cypress Nov 28, 2019, 8:08 PM

#

complicated

night cloak Nov 28, 2019, 8:09 PM

#

@errant herald
Again contact customer support.

errant herald Nov 28, 2019, 8:11 PM

#

@night cloak What should i say to them

night cloak Nov 28, 2019, 8:12 PM

#

Say whatever you said here. But in formal way

errant herald Nov 28, 2019, 8:13 PM

#

@night cloak By serving the customer within the game

quiet kiln Nov 28, 2019, 8:16 PM

#

📎 Screenshot_20191129-014032.jpg

#

What should i do now @polar marsh

#

I can't access my account. Please help me @polar marsh

woven atlas Nov 28, 2019, 8:22 PM

#

@quiet kiln Since you have logged in viatnamese version you will not be able to login through global version.

quiet kiln Nov 28, 2019, 8:24 PM

#

@woven atlas no i didn't open my account in Vietnamese version

polar marshBOT Nov 28, 2019, 8:28 PM

#

@ornate mauve:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

iron sparrow Nov 28, 2019, 8:33 PM

#

I won weapon upgrade material from a lucky spin a couple months ago and after the update it disappeared from my inventory. This is a really rare and expensive item. In game customer support has been useless and keeps sending me automated responses.

hybrid lodge Nov 28, 2019, 9:10 PM

#

When my gyroscope on that time aim will automatically move to the direction of east. I've reinstalled and factory reset my phone so I don't think it's my phone problem and I don't want to gyro off bcz Im gyro player any solution?

pliant wasp Nov 28, 2019, 9:15 PM

#

This can be a issue with hardware in your phone too, You ever had your phone repaired? @hybrid lodge

hybrid lodge Nov 28, 2019, 9:15 PM

#

@pliant wasp many times

pliant wasp Nov 28, 2019, 9:17 PM

#

Makes sense, sensors start malfunctioning after being repaired. I've had the experiences in past.

night cloak Nov 28, 2019, 9:23 PM

#

mentionpubgm

errant herald Nov 28, 2019, 9:39 PM

#

Hi, I have a problem with my account. My game was hacked through Facebook account and the hacker linked the game via Gmail and disabled my account on Facebook and I contacted the company in order to cancel the linking of the game via Gmail, but they told me to wait and this was two months ago From now on I contacted the person who linked my account on GOOGLE PLAY and I recovered the account and until yesterday I was playing the game, but today when I wanted to open the game through a Gmail account it seems to me that there is no account linked to this email. hlep please !

storm flumeBOT Nov 28, 2019, 9:42 PM

#

Please refer to this channel's pinned messages for further information, @errant herald:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

polar marshBOT Nov 28, 2019, 10:01 PM

#

@rose kestrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cosmic gazelle Nov 28, 2019, 10:47 PM

#

A guy with 37%+ Headshot Ratio is legit?

covert hound Nov 28, 2019, 10:50 PM

#

It’s possible yes, but please don’t chat here if you have a support issue, use #pubg-mobile @cosmic gazelle

cosmic gazelle Nov 28, 2019, 10:51 PM

#

Okk

#

I want to change my nickname here

#

Romeo is my old name

covert hound Nov 28, 2019, 10:56 PM

#

#discord post your request there and a mod will do it when they are on

errant herald Nov 28, 2019, 10:59 PM

#

hi admin??

#

Hi, I have a problem with my account. My game was hacked through Facebook account and the hacker linked the game via Gmail and disabled my account on Facebook and I contacted the company in order to cancel the linking of the game via Gmail, but they told me to wait and this was two months ago From now on I contacted the person who linked my account on GOOGLE PLAY and I recovered the account and until yesterday I was playing the game, but today when I wanted to open the game through a Gmail account it seems to me that there is no account linked to this email. hlep please !

#

@fringe marlin

#

@covert hound

covert hound Nov 28, 2019, 11:05 PM

#

Account security is your own responsibility. Contact customer support in game and contact Facebook support to recover your account. No one can assist here @errant herald

#

You also can’t disable a log in method once it’s linked it’s permanently linked

errant herald Nov 28, 2019, 11:07 PM

#

@covert hound So how I lost my account data

covert hound Nov 28, 2019, 11:08 PM

#

Try repairing game, or uninstalling and reinstalling

errant herald Nov 28, 2019, 11:11 PM

#

@covert hound Can I communicate with the support regarding the problem

covert hound Nov 28, 2019, 11:11 PM

#

Yes in game try contacting them there, however account security is your own responsibility

errant herald Nov 28, 2019, 11:12 PM

#

@covert hound Thank you

cloud lagoon Nov 28, 2019, 11:16 PM

#

I accidentally crashed in to a tree trying to get to zone and this happened

📎 image0.png

covert hound Nov 28, 2019, 11:17 PM

#

Report the bug in game, did you try resetting game that might fix it for time being @cloud lagoon

cloud lagoon Nov 28, 2019, 11:17 PM

#

I restarted

#

It looks normal but a little lag

sour bane Nov 29, 2019, 12:32 AM

#

📎 PUBG_MOBILE_2019-11-28-11-23-34.mp4

#

i cant move ?

covert hound Nov 29, 2019, 12:40 AM

#

Try resetting only way to fix it or ask a teammate to nade you that might work when you respawn @sour bane

safe ibex Nov 29, 2019, 12:58 AM

#

Hello I would like to report someone with a server that violates PUBG rules

polar marshBOT Nov 29, 2019, 12:59 AM

#

@dire badger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Nov 29, 2019, 1:08 AM

#

Hello, @safe ibex!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

mortal seal Nov 29, 2019, 1:08 AM

#

pepohug

night cloak Nov 29, 2019, 1:09 AM

#

@safe ibex Please contact customers support in game to take down servers misusing copyrighted materials. We won't be able to help you here in discord.

safe ibex Nov 29, 2019, 1:10 AM

#

@night cloak I do not want to report a person I want to report a server publishes hacks

night cloak Nov 29, 2019, 1:11 AM

#

@safe ibex Please read my previous message.

safe ibex Nov 29, 2019, 1:12 AM

#

@night cloak Where are the support that I talk to them and tell them

night cloak Nov 29, 2019, 1:13 AM

#

@safe ibex In-game.

storm flumeBOT Nov 29, 2019, 1:13 AM

#

You can contact the customer service via the game settings, . Refer to subpoint 5.3 in #faq for further instructions.

safe ibex Nov 29, 2019, 1:14 AM

#

@night cloak You don't understand me

night cloak Nov 29, 2019, 1:15 AM

#

@safe ibex I did understand. You want to report a discord server, right? In-game customers service is the way to go.

safe ibex Nov 29, 2019, 1:16 AM

#

@night cloak I want to report a server like this

night cloak Nov 29, 2019, 1:17 AM

#

Sigh, I understood, @safe ibex.

safe ibex Nov 29, 2019, 1:17 AM

#

@night cloak what should I do

night cloak Nov 29, 2019, 1:18 AM

#

@safe ibex Open game, tap on contact customer service and report the discord server with evidence. Please don't make me repeat this again.

safe ibex Nov 29, 2019, 1:19 AM

#

@night cloak ok

#

@night cloak Sorry, but here you are, what are you doing, you are tech support and not a game

mortal seal Nov 29, 2019, 1:21 AM

#

PubgmConfused

timber hill Nov 29, 2019, 1:21 AM

#

pubgm_hidethepain pubgm_fp

night cloak Nov 29, 2019, 1:21 AM

#

@safe ibex This is not a tech support. This channel is for helping each other regarding PUBG Mobile.

mortal seal Nov 29, 2019, 1:22 AM

#

@safe ibex You can report the server you want to to the customer service, the mods here don't have control over this kind of stuff, they just moderate the discord server and help with issues regarding the game

safe ibex Nov 29, 2019, 1:23 AM

#

@mortal seal Yes, I understand what you are doing here

polar marshBOT Nov 29, 2019, 1:25 AM

#

@mental hawk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cosmic gazelle Nov 29, 2019, 1:53 AM

#

📎 Screenshot_20191129-072249_Instagram.jpg

#

Where is this backpack?how to get it

night cloak Nov 29, 2019, 1:56 AM

#

@cosmic gazelle It is either in Korean or Chinese version of the game. Local event, I'd guess.

cosmic gazelle Nov 29, 2019, 1:57 AM

#

Owkee

kind sage Nov 29, 2019, 2:20 AM

#

it's on chinese version

oak tartan Nov 29, 2019, 2:25 AM

#

Wait so the vouchers can get the new Sara character?

#

pubgmt_2

stray socket Nov 29, 2019, 2:28 AM

#

I need help because my PUBG mobile account was hacked and an unknown person is now playing on my account

covert hound Nov 29, 2019, 2:30 AM

#

Please note account security is your own responsibility, however no one can assist in recovering here, you will need to contact in game customer service @stray socket

polar marshBOT Nov 29, 2019, 2:35 AM

#

@stray socket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring magnet Nov 29, 2019, 3:24 AM

#

Is the m416 skin parmanent?

📎 Screenshot_2019-11-29-09-16-19-145_com.tencent.ig.jpg

crisp yarrow Nov 29, 2019, 3:34 AM

#

Can I get some help in sending a message to the developers of pubgm to tell them that Sara has some voice mistakes that don’t match the English written word..... as the customer care in-game isn’t an avenue to report this

#

📎 image0.png

pliant wasp Nov 29, 2019, 3:36 AM

#

@spring magnet It is permanent.

crisp yarrow Nov 29, 2019, 3:36 AM

#

She actually says ....... I’m so poor , I can eat lobster everyday

#

📎 image0.png

#

📎 image0.png

flat rain Nov 29, 2019, 3:38 AM

#

Could anyone tell when are the finals starting?

crisp yarrow Nov 29, 2019, 3:38 AM

#

These are the other 2 mistakes they have made

flat rain Nov 29, 2019, 3:39 AM

#

Could anyone tell me when are the finals starting?

storm willow Nov 29, 2019, 3:39 AM

#

GMT+8 @flat rain

graceful quest Nov 29, 2019, 3:47 AM

#

Hi

polar marshBOT Nov 29, 2019, 3:50 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 29, 2019, 4:33 AM

#

Need help any admin or team on

covert hound Nov 29, 2019, 4:34 AM

#

Post your support issue and someone will respond and ping you as soon as they see it @night cloak

night cloak Nov 29, 2019, 4:35 AM

#

@somber solstice I need help

covert hound Nov 29, 2019, 4:37 AM

#

I’m telling you best bet is just post it and one of the mods or admin will respond, or anyone that knows the answer @night cloak

night cloak Nov 29, 2019, 4:37 AM

#

Is there any way to get sponsored by PUBGm for an esports org

#

Message me when someone knows

covert hound Nov 29, 2019, 4:38 AM

#

Yes plenty of orgs are involved in pubgm @night cloak this isn’t a support topic, please bring conversation to #pubg-mobile

night cloak Nov 29, 2019, 4:46 AM

#

@oak tartan, Yes!

night cloak Nov 29, 2019, 5:08 AM

#

@night cloak, DM me.

grizzled bison Nov 29, 2019, 5:20 AM

#

Hey bro , Someone hacked my Facebook account and got access to my PUBG ACCOUNT and opened it in vetnameese version. My PUBG Account was linked to FACEBOOK AND GOOGLE PLAY as the password of Facebook was changed so I tried logging in from GOOGLE PLAY but it showed that my account is of vetnameese version so I can't run it in global version ( MY ACCOUNT WAS OF GLOBAL VERSION BEFORE HACKING ) AFTERWARDS I downloaded vetnameese version and tried to get access to my account by logging in via goggle play but instead of loading my old account a new account opened.
SIR PLEASE I NEED HELP THAT ACCOUNT WAS OF WORTH 15000 RUPEES . I WAS HAVING SEASON PASSES AND LEGENDARY ITEMS IN THAT . I HAVE GOT ALL THE ACCOUNT DETAILS YOU WANT JUST HELP ME IN GETTING MY ACCOUNT BACK SIR PLEASE

spring void Nov 29, 2019, 5:21 AM

#

Account security is users own responsibility, contact VN support we cant help you

grizzled bison Nov 29, 2019, 5:21 AM

#

What is VN support?

spring void Nov 29, 2019, 5:22 AM

#

Vitnamese version support

grizzled bison Nov 29, 2019, 5:22 AM

#

Now how do I contact them bro

#

Bro just help me get access

storm flumeBOT Nov 29, 2019, 5:22 AM

#

We provide support only for the global English version of PUBG MOBILE here.

grizzled bison Nov 29, 2019, 5:23 AM

#

My account was of global English version

#

Someone opened it in vetnameese

spring void Nov 29, 2019, 5:23 AM

#

Now it isn't contact VN support we CANT help you

peak light Nov 29, 2019, 5:40 AM

#

Hello all. My facebook account got security check issue becouse facebook down 1-2 daya ago, now i cant open my facebook account, and i cant login to my pubgm account, how should i do ? can you guys helping me? i need this

#

can developer linked my pubgm account to another account like guest, twitter, game center, or another facebook. Im usinh iphone

twin quarry Nov 29, 2019, 5:50 AM

#

📎 Screenshot_20191127-154145_PUBG_MOBILE.jpg

#

I Am From Pakistan

#

Anyone know the solution???

polar marshBOT Nov 29, 2019, 5:51 AM

#

@jaunty drum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum Nov 29, 2019, 5:53 AM

#

@peak light Account once linked cannot be unlinked

storm flumeBOT Nov 29, 2019, 5:54 AM

#

Please refer to subpoint 2.8 in #faq for further information, @peak light. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

#

Please refer to subpoint 2.5 in #faq for further information, @peak light. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

normal fulcrum Nov 29, 2019, 5:54 AM

#

@twin quarry What's the issue?

storm flumeBOT Nov 29, 2019, 5:54 AM

#

Hello, @jaunty drum!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

twin quarry Nov 29, 2019, 5:55 AM

#

@normal fulcrumping issue in asia server

peak light Nov 29, 2019, 5:55 AM

#

@normal fulcrum and there is no way i can get back login to my pubm account ?

jaunty drum Nov 29, 2019, 5:56 AM

#

@storm flume I was reported him in game report but he have Royale pass in many seasons so ...

normal fulcrum Nov 29, 2019, 5:56 AM

#

@twin quarry Have you tried changing your data connection?

stone salmon Nov 29, 2019, 5:57 AM

#

Does popularity get reset anytime or is it for life time?

normal fulcrum Nov 29, 2019, 5:57 AM

#

@jaunty drum If you report someone, they won't be banned instantly. Their account will be investigated. If any abnormalities were found, they will be banned.

#

@stone salmon It will not reset as per my knowledge

jaunty drum Nov 29, 2019, 5:57 AM

#

I know about it bro

twin quarry Nov 29, 2019, 5:58 AM

#

@normal fulcrum I Tried Everything But Nothing Happen

stone salmon Nov 29, 2019, 5:58 AM

#

Can you please confirm for me with higher authorities @normal fulcrum? 😕

twin quarry Nov 29, 2019, 5:58 AM

#

@stone salmon It Is Lifetime

stone salmon Nov 29, 2019, 5:58 AM

#

you sure?

normal fulcrum Nov 29, 2019, 5:58 AM

#

So if someone is not banned then that means no abnormalities were found. If you want, you can report it through link as well.

twin quarry Nov 29, 2019, 5:58 AM

#

@stone salmonyup

#

@normal fulcrum i Meet Hacker in Every Solo Match

#

I report it but nothing happen

normal fulcrum Nov 29, 2019, 6:00 AM

#

As I said, if they are not banned than no abnormalities were found. It will be a lot better if you can provide some evidence of hacking

twin quarry Nov 29, 2019, 6:01 AM

#

Okay I will record it

lusty blaze Nov 29, 2019, 6:10 AM

#

Lol just found 6 players teaming in solo match...how can I report them all?

slow tangle Nov 29, 2019, 6:16 AM

#

@warm warren teaming up in solo is against TOS of Pubg mobile

normal fulcrum Nov 29, 2019, 6:24 AM

#

@lusty blaze You can report them in game

lusty blaze Nov 29, 2019, 6:26 AM

#

I can only report the one who killed me ...how can I report rest?

worthy schooner Nov 29, 2019, 6:40 AM

#

why are we not allowed to participate in the 0.16 beta??

night cloak Nov 29, 2019, 6:44 AM

#

Hacker is doing live stream, what is PUBGM doing😑

sweet cedar Nov 29, 2019, 6:46 AM

#

Club open live start on yt

#

How to see it in game?

polar marshBOT Nov 29, 2019, 6:49 AM

#

@fierce wasp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sweet cedar Nov 29, 2019, 6:50 AM

#

Anyone pls?

reef stirrup Nov 29, 2019, 6:50 AM

#

Does the normal prime subscription (1$) give you 10% off in the Black friday event?

remote oriole Nov 29, 2019, 6:56 AM

#

Hello
@pubgmobilecityofficial page is mine in instagram. Pubg Mobile has very big fans in Turkey. I am giving information people about Pubg Mobile. At the same time I began YouTube. I am giving information there, too. But my Phone is old so I can't give information everytime. I want to give information very well. For that, Can you do something?

normal fulcrum Nov 29, 2019, 6:59 AM

#

@sweet cedar You can watch it by going to time limited tab under events

storm flumeBOT Nov 29, 2019, 6:59 AM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

sweet cedar Nov 29, 2019, 7:00 AM

#

@normal fulcrum thank you for your attention are you sure that the live is actually available I can't find it only replays

normal fulcrum Nov 29, 2019, 7:00 AM

#

@remote oriole What do you want us to do about it?

#

@sweet cedar It is available or will be available once it goes live

sweet cedar Nov 29, 2019, 7:02 AM

#

@normal fulcrum thank you I see it now, but prizes aren't still available?

remote oriole Nov 29, 2019, 7:04 AM

#

@normal fulcrum I want to see someone in charge. 🙏

normal fulcrum Nov 29, 2019, 7:08 AM

#

@remote oriole If it sounds important, I'll ask a moderator to contact you. Before that, I would like to know what help you require

remote oriole Nov 29, 2019, 7:08 AM

#

@normal fulcrum I can talk to you in DM

normal fulcrum Nov 29, 2019, 7:08 AM

#

Sure

sweet cedar Nov 29, 2019, 7:10 AM

#

Gubslinger are u able to gain points from the live?

reef stirrup Nov 29, 2019, 7:12 AM

#

@normal fulcrum can you answer my question above?

normal fulcrum Nov 29, 2019, 7:13 AM

#

@reef stirrup I need to confirm that

sweet cedar Nov 29, 2019, 7:14 AM

#

Anyone that is actually gaining points from club open live in game?

orchid tide Nov 29, 2019, 7:16 AM

#

Hi

craggy blade Nov 29, 2019, 7:17 AM

#

Has PMCO point event ended?

sweet cedar Nov 29, 2019, 7:18 AM

#

Nope today first finals

#

But I don't know how to get points

craggy blade Nov 29, 2019, 7:20 AM

#

There was point collecting system by watching the stream but now it is not

reef stirrup Nov 29, 2019, 7:20 AM

#

@normal fulcrum how do you confirm that?

sweet cedar Nov 29, 2019, 7:20 AM

#

Finals are in live rn

#

But no points

#

And no one know the answer

#

No mod help at all regarding that since days...

craggy blade Nov 29, 2019, 7:21 AM

#

@spring void

spring void Nov 29, 2019, 7:22 AM

#

I don't know regarding that, a staff member will help you soon

craggy blade Nov 29, 2019, 7:22 AM

#

Ok

reef stirrup Nov 29, 2019, 7:22 AM

#

Does the normal prime subscription (1$) give you 10% off in the Black friday event? @spring void

sweet cedar Nov 29, 2019, 7:23 AM

#

Ye as I said no help since days regarding club open

normal fulcrum Nov 29, 2019, 7:25 AM

#

@reef stirrup Yes. Subscription members are getting additional 10% discount

reef stirrup Nov 29, 2019, 7:25 AM

#

@normal fulcrum also the 1$ one?

craggy blade Nov 29, 2019, 7:25 AM

#

@normal fulcrum Can you help me

normal fulcrum Nov 29, 2019, 7:27 AM

#

@reef stirrup Yes. But the extra discount of 10% for all members are applicable only in Limited Time section

#

@sweet cedar @craggy blade The event must be over as the prize is no longer available

sweet cedar Nov 29, 2019, 7:28 AM

#

Event isn't over, this is the problem

craggy blade Nov 29, 2019, 7:29 AM

#

But PMCO is not over, and the event page too 🤔

sweet cedar Nov 29, 2019, 7:29 AM

#

Exactly

normal fulcrum Nov 29, 2019, 7:29 AM

#

You can use the points you already have

craggy blade Nov 29, 2019, 7:30 AM

#

@normal fulcrum Oh I didn't knew that. Thanks for telling.

onyx cairn Nov 29, 2019, 7:30 AM

#

Hey @sweet cedar, sorry for the late answer. As you have noticed we are about to go live!

You can join the time to shine event directly in game. Vote for your favorite team and hope the best for it to earn a lot of points, you can exchange in:
• PMCO Lucky Spin
• PMCO Lucky Shop
Or spend them in the awesome PMCO Exchange Shop!

craggy blade Nov 29, 2019, 7:31 AM

#

@onyx cairn What about getting points by watching stream.

sweet cedar Nov 29, 2019, 7:31 AM

#

Ye ... Thank you for that, my question is; can we still get point from live?

#

If so, why we aren't getting them if the live... Is in live?😂

craggy blade Nov 29, 2019, 7:32 AM

#

PubgmConfused

sweet cedar Nov 29, 2019, 7:33 AM

#

Point out

#

Enjoy it

#

Sorry for disturbing

dense token Nov 29, 2019, 7:43 AM

#

Can someone explain the stars in Ace, and how many do I need to reach conq?

storm flumeBOT Nov 29, 2019, 7:52 AM

#

Please refer to subpoint 3.12 in #faq for further information, @dense token. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

azure folio Nov 29, 2019, 7:57 AM

#

three different screens... different ranks... whats wrong with it?? ingame customer service saaid repair client... it didnt worked... same is happeing with dozen other friends when the look up their ranks in profile themselves

📎 image0.png 📎 image1.png 📎 image2.png

#

by rank i meant tier!

#

@warm wren

#

@somber solstice

#

same bug i discussed before

#

if some else visit your profie highest rank is shown.. while if u urself visit it.. it shows ranks from europe or asia server.. while i play in middle east

storm flumeBOT Nov 29, 2019, 8:01 AM

#

Hello, @azure folio!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

rotund barn Nov 29, 2019, 8:32 AM

#

My game is getting crushed in every match

polar marshBOT Nov 29, 2019, 8:35 AM

#

@frail glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

viral venture Nov 29, 2019, 8:48 AM

#

@polar marsh

#

Hi

spring barn Nov 29, 2019, 9:14 AM

#

@azure folio where do you live actually

polar marshBOT Nov 29, 2019, 9:17 AM

#

@lucid forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

smoky flicker Nov 29, 2019, 9:21 AM

#

I can't connect my Amazon prime account with pubg mobile account!

wraith totem Nov 29, 2019, 9:24 AM

#

PMCO website not updated

grizzled lark Nov 29, 2019, 9:24 AM

#

It might take some tome to get updated, @wraith totem.

wraith totem Nov 29, 2019, 9:25 AM

#

2nd match finished still stats at 0 🐸

grizzled lark Nov 29, 2019, 9:31 AM

#

@lime juniper ↑

rugged cosmos Nov 29, 2019, 9:32 AM

#

Hello, Where can i find the exact registration date for pubg through Facebook linked account??

honest mulch Nov 29, 2019, 9:33 AM

#

@wraith totem same. I came here to check if everyone else have same problem. Two matches later..still haven't got the points for those matches. Now I dont have enough points to bet.

onyx cairn Nov 29, 2019, 9:39 AM

#

just check out #601435356704800778 or join the live streams.
We've forwarded it to the team, thank you! @honest mulch @wraith totem

polar marshBOT Nov 29, 2019, 9:43 AM

#

@potent wave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rugged cosmos Nov 29, 2019, 9:47 AM

#

Hello, Where can i find the exact registration date for pubg through Facebook linked account??

spring void Nov 29, 2019, 9:49 AM

#

It is something you need to remember

peak fossil Nov 29, 2019, 9:55 AM

#

Is this coat coming back anytime soon guys?need help

📎 icon_equipment_Jacket_L_02.png

pallid wharf Nov 29, 2019, 10:09 AM

#

I can't redeem this code while watching the PMCO finals

#

says "parameter error"

spring void Nov 29, 2019, 10:09 AM

#

You need to combine all codes of the day

pallid wharf Nov 29, 2019, 10:10 AM

#

So that's what the underscores were? Thank you

night cloak Nov 29, 2019, 10:28 AM

#

@peak fossil you can claim it for free in PUBG Mobile Korean version

unkempt arrow Nov 29, 2019, 11:13 AM

#

I claimed the Redeem Code Discount Pack and when i opened it i got nothing? Happened on 2 of my accounts. What's going on? Nothing popped up showing what i got?

spring void Nov 29, 2019, 11:15 AM

#

@unkempt arrow which code

storm willow Nov 29, 2019, 11:19 AM

#

Same lol

#

The one from live stream

spring void Nov 29, 2019, 11:25 AM

#

All the codes need to be conbined togerther and then used @storm willow @unkempt arrow

unkempt arrow Nov 29, 2019, 11:29 AM

#

Yes i know that. Im talking about the reward that we get after it. I got nothing when i opened the Discount Pack i got from the Redeem Reward

#

@storm willow opened the box and got nothing right?

storm willow Nov 29, 2019, 11:38 AM

#

Yeah

verbal canyon Nov 29, 2019, 11:41 AM

#

hi

#

pls help i need talk support

spring void Nov 29, 2019, 11:44 AM

#

@verbal canyon please contact ingame support

blissful oxide Nov 29, 2019, 11:49 AM

#

@polar marsh @polar marsh @polar marsh @polar marsh @polar marsh

peak fossil Nov 29, 2019, 11:50 AM

#

@night cloak I'm talking about the global version bro. Is it coming back into it?

normal fulcrum Nov 29, 2019, 11:56 AM

#

@blissful oxide What help do you need?

polar marshBOT Nov 29, 2019, 11:58 AM

#

@blissful oxide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 29, 2019, 12:37 PM

#

help

#

@night cloak ~~ask Jesus Christ~~, state your issue

#

@night cloak ?

round musk Nov 29, 2019, 12:59 PM

#

Experiencing frame drops on s10 plus exynos model any solutions out there pls would be really helpful (:

neat turret Nov 29, 2019, 1:02 PM

#

Having problems on most flagship level devices. Ultimately, switching to a SD model S10 would help 🙂

small light Nov 29, 2019, 1:13 PM

#

What time will restart the server for conqueror in Australia?

#

I need time guys thanks

coral spruce Nov 29, 2019, 1:15 PM

#

@normal fulcrum help

#

@polar marsh help

small light Nov 29, 2019, 1:16 PM

#

How’s here for help ?

#

I sent with no reply wthack 😑

normal fulcrum Nov 29, 2019, 1:20 PM

#

@coral spruce Yes?

#

@small light You can use online time convertor to check as per your time zone

coral spruce Nov 29, 2019, 1:22 PM

#

Please can u guys add an hindi version of general chat @normal fulcrum

normal fulcrum Nov 29, 2019, 1:22 PM

#

It ia available @coral spruce

coral spruce Nov 29, 2019, 1:22 PM

#

Where..?

normal fulcrum Nov 29, 2019, 1:22 PM

#

Check #613267301243944960 and react to the language to access #481206696912486420

raven wadi Nov 29, 2019, 1:25 PM

#

Permanent bp dress available through prime subscription?

coral spruce Nov 29, 2019, 1:25 PM

#

@normal fulcrum it has the highest num of reacts then why it's not available

devout mirage Nov 29, 2019, 1:27 PM

#

Hello

#

Hello My name is (KēNēO) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it.

normal fulcrum Nov 29, 2019, 1:33 PM

#

@coral spruce You have to react if you want to acces language based channels

#

@raven wadi Yes

storm flumeBOT Nov 29, 2019, 1:34 PM

#

Please refer to subpoint 2.12 in #faq for further information, @devout mirage. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

devout mirage Nov 29, 2019, 1:36 PM

#

I have a question

#

Why my account banned

#

@storm flume why my account is banned

neat turret Nov 29, 2019, 1:37 PM

#

The message that shows when you try to log into the game will give you the reason, and the option to file a claim

night cloak Nov 29, 2019, 1:46 PM

#

VSS

smoky night Nov 29, 2019, 1:53 PM

#

Accounts get banned because of some form of unauthorized way of enhancing game play. If you used anything at all then u are cheating the real players and game.

onyx cedar Nov 29, 2019, 1:55 PM

#

hi

#

📎 Screenshot_2019-11-29-15-45-36.png 📎 Screenshot_2019-11-29-15-49-36.png 📎 Screenshot_2019-11-29-15-54-16.png

#

plz ban this hacker

#

he kill me with m249 frrom 200m with only one bullet

#

high jump
speed car
aimbot

#

wall hack

covert hound Nov 29, 2019, 1:56 PM

#

No one here can ban hackers you will have to report in game @onyx cedar

onyx cedar Nov 29, 2019, 1:57 PM

#

@covert hound
me and me Friend reported him

covert hound Nov 29, 2019, 1:57 PM

#

👌

onyx cedar Nov 29, 2019, 1:58 PM

#

he kill someone with desert eagle from 150m with no scope and headshot

covert hound Nov 29, 2019, 1:59 PM

#

If you do not need any other support related assistance please move to #chat or #pubg-mobile

night cloak Nov 29, 2019, 2:11 PM

#

@somber solstice

#

Dude

#

Open uc shop for iranian

covert hound Nov 29, 2019, 2:12 PM

#

@night cloak please post the error you are getting when trying to access UC shop

night cloak Nov 29, 2019, 2:12 PM

#

So many players need uc bot pubg close uc shop for iranian

#

@covert hound wait

#

I send wait

#

@covert hound

#

Look

#

📎 Screenshot_-.jpg

#

Ineed uc the all iranian players need uc

#

Bot

#

@covert hound you see that?

covert hound Nov 29, 2019, 2:21 PM

#

Yes one moment please

night cloak Nov 29, 2019, 2:21 PM

#

Ok

covert hound Nov 29, 2019, 2:27 PM

#

So it says the shop is being optimized and is currently unavailable. Maybe try back tomorrow

night cloak Nov 29, 2019, 2:32 PM

#

@covert hound wait

covert hound Nov 29, 2019, 2:33 PM

#

?

night cloak Nov 29, 2019, 2:34 PM

#

@covert hound

#

We've been struggling for 20 days. But that's every day

covert hound Nov 29, 2019, 2:34 PM

#

Ok well in that case contact in game customer service

#

Or email them at PUBGMOBILE_CS@tencentgames.com

night cloak Nov 29, 2019, 2:35 PM

#

@covert hound ok

#

Thanks

covert hound Nov 29, 2019, 2:35 PM

#

👍

royal frigate Nov 29, 2019, 2:43 PM

#

Anybody has beta link?

storm flumeBOT Nov 29, 2019, 2:45 PM

#

You can apply for the PUBG MOBILE beta program here, @royal frigate:

:white_small_square: http://bit.ly/pubgm-beta

You will be contacted via e-mail in the near future if you are selected.

royal frigate Nov 29, 2019, 2:47 PM

#

Ok thank you

vestal marsh Nov 29, 2019, 2:59 PM

#

You can apply?

#

What do you mean?

delicate flax Nov 29, 2019, 3:01 PM

#

hello

#

any support here

spring void Nov 29, 2019, 3:02 PM

#

Yes?

polar marshBOT Nov 29, 2019, 3:02 PM

#

@delicate flax:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

noble ether Nov 29, 2019, 3:32 PM

#

I unlinked pubg from Twitter to link it with another twitter ac

#

But even after I unlinked from twiiter

#

It still shows twitter icon and I cannot link with new twitter ac

noble flume Nov 29, 2019, 3:48 PM

#

I lost my google access is there any way to unlink my pubg from google account

deft hinge Nov 29, 2019, 3:49 PM

#

Still not awarded points for 4 game in guessing event. Why so long? When do they charge?

cosmic gazelle Nov 29, 2019, 4:12 PM

#

It says I got a reward but there's no reward

📎 20191129_214227.jpg

tame dome Nov 29, 2019, 4:22 PM

#

Hey any SAAF here?

spring void Nov 29, 2019, 4:23 PM

#

@cosmic gazelle please contact CS

#

@tame dome what do you mean by SAAF?

tame dome Nov 29, 2019, 4:24 PM

#

Is there any authorized here?

#

saaf: "authorized"

spring void Nov 29, 2019, 4:25 PM

#

@tame dome we only moderate this server and have no power ingame

tame dome Nov 29, 2019, 4:25 PM

#

Well, i wanna learn something about my account

#

Could you help me?

spring void Nov 29, 2019, 4:26 PM

#

Yes?

tame dome Nov 29, 2019, 4:27 PM

#

📎 het.png

polar marshBOT Nov 29, 2019, 4:28 PM

#

@tame dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 29, 2019, 4:31 PM

#

What is this 3?

📎 image0.png

deft hinge Nov 29, 2019, 4:57 PM

#

4300+ - 1
4400+ - 2
4500+ - 3
4600+ - 4
...

#

Still not awarded points for 4 game in guessing event. Why so long? When do they charge?

mossy magnet Nov 29, 2019, 5:02 PM

#

why is this game

#

so garbage

#

i entered zone last 2 circles

#

and the game just freezes

#

:)

keen solar Nov 29, 2019, 5:04 PM

#

when are you people going to fix wait times on fpp na

mossy magnet Nov 29, 2019, 5:05 PM

#

any actual fix for this?

#

it’s happened 3 times today so far

#

nah leave fpp dead

#

FPP was so since season 4

keen solar Nov 29, 2019, 5:07 PM

#

fpp is for people that enjoy real competition, not for laying in the grass prone waiting for your boyfriend

#

thus the term first person shooter...

mossy magnet Nov 29, 2019, 5:12 PM

#

pubgm was never advertised as a fps

#

GWchinaAqua7

storm flumeBOT Nov 29, 2019, 5:14 PM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

weary gorge Nov 29, 2019, 5:37 PM

#

@polar marsh please Ban This Hacker on Emulator
ID:5653809879

📎 JPEG_20191129_183649.jpg

storm flumeBOT Nov 29, 2019, 5:38 PM

#

Hello, @weary gorge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

slow sphinx Nov 29, 2019, 5:55 PM

#

ابو سويلم كون تخسرون 👌 🤔

storm flumeBOT Nov 29, 2019, 5:57 PM

#

Please do not use any other language aside from English in this channel, @slow sphinx. Refer to #613267301243944960 for language channels.

unkempt lynx Nov 29, 2019, 5:57 PM

#

hi

#

anyone help me

#

hello

#

anyone help me

#

@storm flume

#

@slow sphinx

#

@weary gorge

#

@mossy magnet

spring void Nov 29, 2019, 5:58 PM

#

Speak

#

Stop pinging everyone

unkempt lynx Nov 29, 2019, 5:58 PM

#

ok

#

plz help

#

me

#

@spring void

spring void Nov 29, 2019, 5:59 PM

#

I already told you we cant unban accounts

round spear Nov 29, 2019, 6:01 PM

#

The game takes me back to login screen after starting the math and it will take a long time to reconnect, I tried different connection but it kept happening.

📎 Screenshot_20191129-204649.png

spring void Nov 29, 2019, 6:02 PM

#

@round spear repair and try again

round spear Nov 29, 2019, 6:02 PM

#

@spring void I did, it happened after the small in game update today

spring void Nov 29, 2019, 6:03 PM

#

Ok, can you try reinstalling?

#

Or clear cache and try again

round spear Nov 29, 2019, 6:03 PM

#

I'll reinstall it

spring void Nov 29, 2019, 6:04 PM

#

👍

round spear Nov 29, 2019, 6:06 PM

#

Btw I'm not the only one facing that problem it happened with my friends too

small wagon Nov 29, 2019, 6:25 PM

#

Nice again hackers 😀

night cloak Nov 29, 2019, 6:44 PM

#

My account has been hacked and I cannot resolve the issue through email or in game

marble gull Nov 29, 2019, 6:55 PM

#

I found a bug

📎 Screenshot_20191124-234134_PUBG_MOBILE.jpg 📎 Screenshot_20191124-234136_PUBG_MOBILE.jpg

sweet cedar Nov 29, 2019, 7:27 PM

#

There is a way to see your weapons skin all in 1 place?

astral girder Nov 29, 2019, 7:40 PM

#

اريد أفتش رقم 4🤣 🤣 🤣

subtle tundra Nov 29, 2019, 7:50 PM

#

Is there a way to warn teammates that kill you.

spring void Nov 29, 2019, 7:59 PM

#

@sweet cedar armory

#

@astral girder English please

#

@subtle tundra what do you mean? we can warn them using chat and also report them at end of game.

#

@marble gull i dont think it is a bug, however you can report if you want to

sweet cedar Nov 29, 2019, 8:00 PM

#

@spring void where is the armory?

spring void Nov 29, 2019, 8:00 PM

#

@night cloak please contact ingame support

#

@sweet cedar on main screen press the ^ icon in bottom corner and you will see armory option

tough tinsel Nov 29, 2019, 8:02 PM

#

My account was based 3 months ago

spring void Nov 29, 2019, 8:02 PM

#

@tough tinsel we cant unban you refer to faq 2.12

storm flumeBOT Nov 29, 2019, 8:02 PM

#

Please refer to subpoint 2.12 in #faq for further information, @tough tinsel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

sweet cedar Nov 29, 2019, 8:02 PM

#

@spring void thank you sir

tough tinsel Nov 29, 2019, 8:05 PM

#

@spring void ok

polar marshBOT Nov 29, 2019, 8:07 PM

#

@tough tinsel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 29, 2019, 8:45 PM

#

Can someone please help me fix the endless "Checking for updates" and giving errors whenever i try to play using my home WiFi.
The connection is flawless when i play using Mobile Data

hearty coral Nov 29, 2019, 8:48 PM

#

📎 Screenshot_20191129-154852_PUBG_MOBILE.jpg

#

I dont have them in my inventory

#

The outfit that is

covert hound Nov 29, 2019, 8:49 PM

#

Did you claim them from the messages?

hearty coral Nov 29, 2019, 8:49 PM

#

It's not in messages

covert hound Nov 29, 2019, 8:49 PM

#

Hmm weird they normally deliver outfits like that in the mail/messages

#

Try restarting game if you just claimed them. If that doesn’t work maybe repair game. Also have you downloaded the resource pack?

hearty coral Nov 29, 2019, 8:50 PM

#

Ye

#

I've purchased the UC about 2 weeks now

covert hound Nov 29, 2019, 8:52 PM

#

That shouldn’t make a difference and when you clicked on them did it show the screen you get when getting new item?

hearty coral Nov 29, 2019, 8:52 PM

#

I dont recall

#

I bought the pass directly after

covert hound Nov 29, 2019, 8:54 PM

#

Try contacting customer support in game, I have heard of other player’s missing items in inventory, but not sure if they resolved it.

hearty coral Nov 29, 2019, 8:55 PM

#

Ok

#

Ty btw

covert hound Nov 29, 2019, 9:10 PM

#

Good luck

#

If you do find a solution please post here and tag me so I can help others in future @hearty coral

hearty coral Nov 29, 2019, 9:12 PM

#

I only contacted em...they said they finna connect me with an expert but I've been waiting for like 15 mins no response

lunar bluff Nov 29, 2019, 9:36 PM

#

So today i was playing a classic match and my teammate purposely ran me over causing me to die early and i loose 23 points and drop back to crown 2 am i able to get back my points?

covert hound Nov 29, 2019, 10:25 PM

#

No @lunar bluff

polar marshBOT Nov 29, 2019, 10:27 PM

#

@grim yew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

limpid hull Nov 29, 2019, 10:43 PM

#

I lost my pubg account because my mobile phone is stolen by someone and i am not able to access of my gmail and also not able to connect Facebook so not connected to pubg mobile account i able to give me all the information can i recover it?

haughty cypress Nov 29, 2019, 10:45 PM

#

shouldnt you be more concerned about literally all your private info instead of a game account? @limpid hull

warm heath Nov 29, 2019, 10:46 PM

#

I need help please

limpid hull Nov 29, 2019, 10:47 PM

#

@haughty cypress i have but i bought royal pass and uc please help me out

warm heath Nov 29, 2019, 10:47 PM

#

When I try to play fpp on most servers solo or team with all maps selected why can't I get into a game

haughty cypress Nov 29, 2019, 10:47 PM

#

im talking about your private info here, not pubgm@limpid hull

#

someone out there has your passwords and access to your private information and you are worried about a video game?

limpid hull Nov 29, 2019, 10:48 PM

#

@haughty cypress there is nothing private on this but my pubg account is connected to it

haughty cypress Nov 29, 2019, 10:48 PM

#

i guess thats fair

warm heath Nov 29, 2019, 10:48 PM

#

I have been having this problem for weeks

limpid hull Nov 29, 2019, 10:49 PM

#

@haughty cypress can i recover it i able to provide all the information

night cloak Nov 29, 2019, 10:49 PM

#

Please login to your Facebook account from a new phone. Recover your lost Sim card, if there's any 2FA verifications enabled, @limpid hull.

sick shale Nov 29, 2019, 10:49 PM

#

Is sharpshooter achievement fixed yet? They gonna mention that or what

sharp reef Nov 29, 2019, 10:50 PM

#

Why i don t gate Something good from crates ?

#

Only silver

night cloak Nov 29, 2019, 10:50 PM

#

@sick shale It will be mentioned in a patchnotes, if it ever gets fixed.

limpid hull Nov 29, 2019, 10:50 PM

#

@night cloak nope actually it need 2fa verification by Gmail so i am not able to connect

night cloak Nov 29, 2019, 10:50 PM

#

@sharp reef Keep opening crates until you get something good.

haughty cypress Nov 29, 2019, 10:50 PM

#

because the game has very bad crate odds and the only thing you can blame is your luck @sharp reef

sharp reef Nov 29, 2019, 10:51 PM

#

@night cloak open since the game appeared ...

sick shale Nov 29, 2019, 10:51 PM

#

@sharp reef there are guaranteed items in premium crates

night cloak Nov 29, 2019, 10:51 PM

#

@limpid hull Login to your Gmail account first, with your passwords.

sharp reef Nov 29, 2019, 10:51 PM

#

Ofc are

limpid hull Nov 29, 2019, 10:51 PM

#

Please help me i spend on my account please @night cloak

sharp reef Nov 29, 2019, 10:51 PM

#

+2000€

#

And only silver

limpid hull Nov 29, 2019, 10:51 PM

#

@night cloak it need 2fa by phone

#

Thats is stolen

sick shale Nov 29, 2019, 10:52 PM

#

Get 10 crates for the next premium crate and open them

night cloak Nov 29, 2019, 10:52 PM

#

I'm trying to help. Just follow what I just said.

warm heath Nov 29, 2019, 10:52 PM

#

Can someone please help me I can't even play with a 47 ping

sick shale Nov 29, 2019, 10:52 PM

#

You'll get a guaranteed legendary item

night cloak Nov 29, 2019, 10:52 PM

#

@limpid hull You can recover your Sim card to log back in to your accounts. Contact your Sim provider.

sharp reef Nov 29, 2019, 10:53 PM

#

Why pubg is trash?

haughty cypress Nov 29, 2019, 10:53 PM

#

@sharp reef because it knows people like you would spend a ton of money on things like this

limpid hull Nov 29, 2019, 10:53 PM

#

@night cloak noo actually the sim is Tata Docomo and company is closed in india

sharp reef Nov 29, 2019, 10:53 PM

#

So

#

Pubg have trash dv

haughty cypress Nov 29, 2019, 10:54 PM

#

indeed, but yet they are smart enough to take advantage of people like you @sharp reef

sharp reef Nov 29, 2019, 10:54 PM

#

No they not

#

My friends get

warm heath Nov 29, 2019, 10:55 PM

#

Hello

sharp reef Nov 29, 2019, 10:55 PM

#

Without putting any money into the game

warm heath Nov 29, 2019, 10:55 PM

#

Need hp

limpid hull Nov 29, 2019, 10:55 PM

#

@night cloak the company is closes and don't able to recover mobile number

warm heath Nov 29, 2019, 10:55 PM

#

Help

haughty cypress Nov 29, 2019, 10:55 PM

#

well you just paid 2000 bucks lmao so yeah, you very much got taken advantage of @sharp reef

limpid hull Nov 29, 2019, 10:55 PM

#

@haughty cypress is there any solution to recover please help

sharp reef Nov 29, 2019, 10:56 PM

#

Ok

haughty cypress Nov 29, 2019, 10:56 PM

#

contact your sim provider like what emma said

sharp reef Nov 29, 2019, 10:56 PM

#

Minecraft and Fortnute better than pubg

#

Pubg trash

#

I hope It will close soon

limpid hull Nov 29, 2019, 10:56 PM

#

@haughty cypress sim provider is closed tata docomo in india so not able to get

haughty cypress Nov 29, 2019, 10:56 PM

#

but yet you still play the game @sharp reef

sharp reef Nov 29, 2019, 10:56 PM

#

Ofc

haughty cypress Nov 29, 2019, 10:56 PM

#

@limpid hull then wait for them to open

sharp reef Nov 29, 2019, 10:57 PM

#

Idiots pubg lovers

haughty cypress Nov 29, 2019, 10:57 PM

#

then you're still supporting the trashy game @sharp reef

limpid hull Nov 29, 2019, 10:57 PM

#

@haughty cypress it will never open

sharp reef Nov 29, 2019, 10:57 PM

#

Ofc

#

If i have money

haughty cypress Nov 29, 2019, 10:57 PM

#

then you are pretty screwed @limpid hull

warm heath Nov 29, 2019, 10:57 PM

#

Is there any solution to my problem of not being able to find a room with a ping of 47 and all maps on solo or team

limpid hull Nov 29, 2019, 10:58 PM

#

@haughty cypress i am please help me i will provide all the information of my account please help

night cloak Nov 29, 2019, 10:58 PM

#

@limpid hull Please create a new PUBG Mobile account and be careful from now. And I don't think a Sim you are normally running wouldn't give you a replacement - regardless of their sudden shutdown.

limpid hull Nov 29, 2019, 10:58 PM

#

My skins royal pass uc @night cloak is there

#

Please help

night cloak Nov 29, 2019, 10:59 PM

#

You can always purchase Royale Pass again.

limpid hull Nov 29, 2019, 10:59 PM

#

I am playing from season 2 @night cloak please help

#

Provide me solution i will provide all the information

#

Can i transfer my account to another account

night cloak Nov 29, 2019, 11:00 PM

#

First of all, if you look into the game there's no way to login without a linked social media. Whether you provide the information or not, there's literally no way you can log into your account, @limpid hull.

limpid hull Nov 29, 2019, 11:01 PM

#

@night cloak can i transfer it to another guest account

night cloak Nov 29, 2019, 11:01 PM

#

Transfer is not an option in game.

limpid hull Nov 29, 2019, 11:01 PM

#

@night cloak i read it on customer service in game

#

There is

#

Please help

night cloak Nov 29, 2019, 11:02 PM

#

Nope. Send a screenshot please where did you see it.

limpid hull Nov 29, 2019, 11:02 PM

#

Ok wait a sec

warm heath Nov 29, 2019, 11:02 PM

#

Hello

night cloak Nov 29, 2019, 11:03 PM

#

@warm heath Aloha! How can I help you?

warm heath Nov 29, 2019, 11:04 PM

#

Thank you

limpid hull Nov 29, 2019, 11:04 PM

#

📎 Screenshot_2019-11-30-04-34-07-198.jpeg

#

@night cloak

night cloak Nov 29, 2019, 11:05 PM

#

@limpid hull And what happened after you provided the information?

warm heath Nov 29, 2019, 11:05 PM

#

I have a problem getting into a game in any server on fpp with all maps selected and a low ping

limpid hull Nov 29, 2019, 11:06 PM

#

@night cloak i didn't get reply

warm heath Nov 29, 2019, 11:06 PM

#

I play solo and team and just can't get in

night cloak Nov 29, 2019, 11:07 PM

#

@limpid hull Maybe you weren't able to provide accurate information. Try to remember all the information correctly and send them again.

limpid hull Nov 29, 2019, 11:07 PM

#

@night cloak i will all the correct information i am definitely sure

night cloak Nov 29, 2019, 11:08 PM

#

@warm heath How long did you wait?

warm heath Nov 29, 2019, 11:08 PM

#

It gave me a message it was past 7 minutes

night cloak Nov 29, 2019, 11:08 PM

#

@limpid hull Are you sure nobody is using your account?

limpid hull Nov 29, 2019, 11:09 PM

#

@night cloak noo it is offline from last 5days

night cloak Nov 29, 2019, 11:10 PM

#

@warm heath Try queuing a solo squad FPP on Asia server and see how much time it takes to get in. Also, may I know what's your tier in the servers you are trying to play?

limpid hull Nov 29, 2019, 11:11 PM

#

@night cloak what i do please help

warm heath Nov 29, 2019, 11:12 PM

#

On solo Asia with 47 ping its platinum. Do you want solo VS squad or just solo because I do both

#

Timer says 3:37

night cloak Nov 29, 2019, 11:15 PM

#

I got banned when i was never used any hack or teaming up with them so can anybody explain why i got this?

subtle spoke Nov 29, 2019, 11:15 PM

#

hey i subscribed to prime but i feel like pubg scammed me

#

i wanted to buy bb clothes and stuff

#

and only then i saw its required prime pluse

warm heath Nov 29, 2019, 11:18 PM

#

I'll let you know when it goes past the timmer

#

It's at 4 min now @night cloak

#

6 min now @night cloak

#

Message came up unable to find match @night cloak

#

I stopped it at 9 minutes

#

Is anyone on

#

Can anyone help me

cyan citrus Nov 29, 2019, 11:46 PM

#

@warm heath it happens when you playing on emulator, less emulator players than mobile players

night cloak Nov 30, 2019, 12:29 AM

#

I would like to know the status of an old account

#

Hello

trail shore Nov 30, 2019, 1:11 AM

#

Is there a possibility to get more points after December 1st from watching streams. As I am going for the Winter Vanguard Helmet and I will need like 100 points to get it, any way of getting them? I will have 1300 points from watching the streams

trail shore Nov 30, 2019, 1:29 AM

#

Anyone have some clue?

warm heath Nov 30, 2019, 1:47 AM

#

@cyan citrus I'm a mobile player

covert hound Nov 30, 2019, 3:24 AM

#

No the event will be over once PMCO is over, and no more chances to gain points. @trail shore

night cloak Nov 30, 2019, 3:37 AM

#

is NA down?

#

because its not letting me connect to pubgm servers

mossy magnet Nov 30, 2019, 4:01 AM

#

Probably ur android device

night cloak Nov 30, 2019, 4:03 AM

#

no

#

its good

foggy notch Nov 30, 2019, 4:13 AM

#

My ping in speedtest is 40 ms but ingame just in squads my ping doesn't go below 200

#

Will i get a reply before 2020?

normal fulcrum Nov 30, 2019, 4:43 AM

#

@foggy notch

We’ll need to start by downloading an app. For iOS, we’ll use one called PingPlotter (itunes.apple.com/us/app/pingplotter/id983793899?ls=1&mt=8). For Android, we’ll use Network Analyzer. (play.google.com/store/apps/details?id=net.techet.netanalyzerlite.an).

We’ll want to start a trace route to a specific IP address. It depends on the region you’re trying to play on, run all 3 of the IPs in your server region, so we can figure out what exactly the issue is.

NA(West) 54.241.0.11
NA(East) 52.95.245.12
NA(Central) 52.95.0.8

EU(Frankfurt) 52.94.248.115
EU(Stockholm) 52.144.215.217
EU(London) 52.94.248.192

Asia(India) 52.95.212.11
Asia(Singapore) 52.219.64.6
Asia(Australia) 13.210.0.15

South America 52.92.72.4

If you’re using Pingplotter, let it run for 3 minutes. Screenshot your results and post them in the comments, and we’ll get it analyzed. If you’d like, you can blur the first two IP addresses to protect your privacy.

Note, if your ping is higher than 10ms at the first hop, you need to powercycle your router, reset your devices networking settings, and restart the device. If you’re seeing packet loss above 2% starting at the first hop, you need to do the same.

#

Contact @neat turret for further support

cold vessel Nov 30, 2019, 4:46 AM

#

Why there is no quich chat option

📎 Screenshot_2019-11-30-10-30-24-415_com.tencent.ig.jpg

foggy notch Nov 30, 2019, 4:46 AM

#

@normal fulcrum I don't have ios

vagrant onyx Nov 30, 2019, 4:47 AM

#

@cold vessel its moved in other place

cold vessel Nov 30, 2019, 4:47 AM

#

@vagrant onyx where

#

I can't find that

foggy notch Nov 30, 2019, 4:47 AM

#

@normal fulcrum and the ping is only high in squads only in solos i get 60 ping same in FPP only in TPP squads my ping stays 250+

normal fulcrum Nov 30, 2019, 4:49 AM

#

@foggy notch There's the the option of Android too in the same message

cold vessel Nov 30, 2019, 4:51 AM

#

Can anyone tell me where is the quick chat option

polar marshBOT Nov 30, 2019, 4:51 AM

#

@pastel linden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 30, 2019, 4:58 AM

#

@cold vessel quick chat is now available in INVENTORY.

uneven yacht Nov 30, 2019, 5:07 AM

#

When is the rage gear update coming

foggy notch Nov 30, 2019, 5:07 AM

#

Will there ever will be an option for trading??

slender citrus Nov 30, 2019, 5:08 AM

#

Hello, did anyone know where to buy the pubgm korea uc beside the ingame purchase?

normal fulcrum Nov 30, 2019, 5:09 AM

#

@slender citrus We provide support only for Global version

hushed gate Nov 30, 2019, 5:12 AM

#

Plz help me

storm flumeBOT Nov 30, 2019, 5:13 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @hushed gate. Remember to read through #faq before asking questions in the support channels.

foggy notch Nov 30, 2019, 5:13 AM

#

@slender citrus you can't buddy

night cloak Nov 30, 2019, 5:15 AM

#

📎 Screenshot_20191129-211056_PUBG_MOBILE.jpg

#

What are we doing wrong we have been waiting 8 minutes now

normal fulcrum Nov 30, 2019, 5:16 AM

#

@night cloak You doesn't seem to be doing anything wrong. There could be no other players who are playing bonus challenge right now. You can try after sometime

night cloak Nov 30, 2019, 5:16 AM

#

Deleted all the messages I posted in the wrong place

vestal marsh Nov 30, 2019, 5:30 AM

#

How I can make pubg run faster

storm flumeBOT Nov 30, 2019, 5:31 AM

#

Please refer to subpoint 4.9 in #faq for further information, @vestal marsh. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

normal fulcrum Nov 30, 2019, 5:32 AM

#

You can try those steps @vestal marsh. If it still doesn't work, than we can try to think about other ways possible

marble thicket Nov 30, 2019, 5:36 AM

#

where to see the regional stats ? @normal fulcrum

normal fulcrum Nov 30, 2019, 5:38 AM

#

You can check regional stats under season tab @marble thicket

slow tangle Nov 30, 2019, 5:45 AM

#

@normal fulcrum while using network analyer and trying to trace ip
Should I turn these two on leave them be?

📎 Screenshot_20191130_134512_net.techet.netanalyzerlite.an.jpg

normal fulcrum Nov 30, 2019, 5:45 AM

#

@neat turret Please help @slow tangle

lapis delta Nov 30, 2019, 6:05 AM

#

i need help, i cant find a single game idk why, i try all the maps and all modes

lapis flax Nov 30, 2019, 6:30 AM

#

How to make the single/auto/burst mode thing dissapear from the screen?

lapis delta Nov 30, 2019, 6:31 AM

#

?

spring void Nov 30, 2019, 6:32 AM

#

@lapis flax it will appear for a gun automatically if it has those modes

lapis flax Nov 30, 2019, 6:33 AM

#

And how to disable it?

normal fulcrum Nov 30, 2019, 6:35 AM

#

@lapis delta You can report it in game by clicking on arrow on righy bottom and selecting report. You can select unable to enter match and it should be fixed soon

#

@lapis flax You cannot disable it

valid jewel Nov 30, 2019, 6:38 AM

#

Can anyone help me?

slim cargo Nov 30, 2019, 6:39 AM

#

Just got atleast 6 kills with the bizon for an RP mission... go back to lobby after winning and what’s that? Only 3/20 completed

valid jewel Nov 30, 2019, 6:39 AM

#

How do I solve the request timeout problem
My internet speed is 10mb/s and it keeps on pulling up the same message

#

@warm wren can you help me?

lapis flax Nov 30, 2019, 6:44 AM

#

Wuts with the gold cucks I'm playing with in Ace?

spring void Nov 30, 2019, 6:45 AM

#

@lapis flax can you explain?

#

@slim cargo knocking out with another weapon and then killing with bizon doesn't count

normal fulcrum Nov 30, 2019, 6:59 AM

#

@valid jewel Try client repair, clear game cache, reboot your router and try again

polar hare Nov 30, 2019, 7:00 AM

#

I just got an iphone 11, but when downloading pubg its stuck saying waiting, there is no progress downloading the app

#

📎 image0.jpg

normal fulcrum Nov 30, 2019, 7:01 AM

#

@polar hare That's an issue with your App Store or internet

static harbor Nov 30, 2019, 7:11 AM

#

Hi , i have vid for a cheater and I already updated in YT so where can i send the link ?

storm flumeBOT Nov 30, 2019, 7:13 AM

#

Hello, @static harbor!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

static harbor Nov 30, 2019, 7:18 AM

#

@molten crown .

molten crown Nov 30, 2019, 7:19 AM

#

Have you followed the report cheater linked above ?

cerulean saddle Nov 30, 2019, 7:20 AM

#

How to get back my account

static harbor Nov 30, 2019, 7:21 AM

#

@molten crown the guy up of me say bad words 🙂

#

So if you can delete

#

With arabic language

blazing saddle Nov 30, 2019, 7:25 AM

#

@cerulean saddle Can you explain your issue in detail?

cerulean saddle Nov 30, 2019, 7:26 AM

#

I lost my account
5156024477
MDLUFFY1996

static harbor Nov 30, 2019, 7:26 AM

#

Thx for deleted

blazing saddle Nov 30, 2019, 7:26 AM

#

What do you mean lost account, @cerulean saddle?

#

@static harbor Np

cerulean saddle Nov 30, 2019, 7:26 AM

#

I can't login with Facebook now

blazing saddle Nov 30, 2019, 7:26 AM

#

What error does it show, @cerulean saddle?

cerulean saddle Nov 30, 2019, 7:26 AM

#

They said disabled my facebook

blazing saddle Nov 30, 2019, 7:27 AM

#

@cerulean saddle Social media account security is the users own responsibility. The game or the staff team is not reponsible for the user giving out sensitive information about the social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the problem to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.

cerulean saddle Nov 30, 2019, 7:27 AM

#

I am using same no. And password but not login in to old account it's new now

#

Can I get back my account it's been a year of hard work in that account

blazing saddle Nov 30, 2019, 7:29 AM

#

If your facebook is disabled, contact facebook support.
We always recommend connecting atleast two social media accounts to the game as a backup login method.
Unfortunately, there is no way to get back your game account until you get back your facebook account or you have to contact the ingame support regarding such issues, @cerulean saddle.

cerulean saddle Nov 30, 2019, 7:30 AM

#

I am using same login mobile no. And password but not login in

bronze flint Nov 30, 2019, 7:37 AM

#

Hey can anyone can help me... When i on the gyro on always on my device start lagging...... Mine device ram is 4gb...

broken sierra Nov 30, 2019, 7:37 AM

#

Stop using gyro.

bronze flint Nov 30, 2019, 7:37 AM

#

@broken sierra PubgmSmart

#

PubgmSmart slr

broken sierra Nov 30, 2019, 7:38 AM

#

Btw what device are you using?

bronze flint Nov 30, 2019, 7:38 AM

#

Oppo....

broken sierra Nov 30, 2019, 7:38 AM

#

Oppo .....

bronze flint Nov 30, 2019, 7:39 AM

#

Yeah f5

broken sierra Nov 30, 2019, 7:39 AM

#

Do a factory reset and you are all good

bronze flint Nov 30, 2019, 7:46 AM

#

📎 Screenshot_2019-11-29-19-12-02-42.png

#

See this guy

#

Is this bug or hacks

vestal marsh Nov 30, 2019, 7:51 AM

#

I think is bug

cosmic gazelle Nov 30, 2019, 7:52 AM

#

This Nade has special kill effect or not?

📎 20191130_132134.jpg

vestal marsh Nov 30, 2019, 7:52 AM

#

Special kill effect have only guns!

#

winner

cosmic gazelle Nov 30, 2019, 7:53 AM

#

Dude, there was a Nade in previous lucky spin and it had special kill effect that's why asking that this nade has it too or not

vestal marsh Nov 30, 2019, 7:54 AM

#

Aaaaa

#

I think so

#

I think *

#

Nade=Grenade 🤔 PubgmSmart

broken sierra Nov 30, 2019, 7:55 AM

#

No it doesn't, i have this nade skin but no special effects @cosmic gazelle

cosmic gazelle Nov 30, 2019, 7:56 AM

#

@broken sierra oh,thank.

cerulean zinc Nov 30, 2019, 7:56 AM

#

Help!

broken sierra Nov 30, 2019, 7:56 AM

#

With?

cerulean zinc Nov 30, 2019, 7:57 AM

#

Can u enemies ahead and scope at same time?
I am not able to do so,
Whenever I try to do that automatically scope closes

#

So I cannot mark enemies far ahead

normal fulcrum Nov 30, 2019, 7:57 AM

#

Must be a bug. Try client repair. If it doesn't work than report it in #555492558428700682 with evidence

cerulean zinc Nov 30, 2019, 7:57 AM

#

And btw how long sara event gonna last?

#

I got 260 character vouchers rn, can I unlock sara if I do all missions?

normal fulcrum Nov 30, 2019, 7:59 AM

#

Earning rusty nuts will end on 2nd Dec and redeem will end on 7th Dec

vestal marsh Nov 30, 2019, 7:59 AM

#

Interresting

cerulean zinc Nov 30, 2019, 8:00 AM

#

So can I get sara without using uc?

vestal marsh Nov 30, 2019, 8:00 AM

#

Uc*

normal fulcrum Nov 30, 2019, 8:00 AM

#

Yea you can if you can make 600 vouchers before the event ends

cerulean zinc Nov 30, 2019, 8:00 AM

#

I got very less time need to go

#

Thx for help

vestal marsh Nov 30, 2019, 8:01 AM

#

Ooooo let's play to get sara Crown

cerulean zinc Nov 30, 2019, 8:01 AM

#

Come in #pubg-mobile @vestal marsh

storm flumeBOT Nov 30, 2019, 8:01 AM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

mental dove Nov 30, 2019, 8:59 AM

#

Any information about Death Race "Rage gear" ?

static harbor Nov 30, 2019, 9:03 AM

#

Until now just 1 nade has effect

#

@cosmic gazelle

#

It’s was with Scar-L kill massage

#

Gone pubgm_hidethepain

static harbor Nov 30, 2019, 9:23 AM

#

DM me

vestal marsh Nov 30, 2019, 9:25 AM

#

@static harbor It was helpfull?

static harbor Nov 30, 2019, 9:26 AM

#

When this @vestal marsh ???

vestal marsh Nov 30, 2019, 9:26 AM

#

11 December

#

December 11*

static harbor Nov 30, 2019, 9:28 AM

#

Nicee

vestal marsh Nov 30, 2019, 9:29 AM

#

PubgmSmart

slim cargo Nov 30, 2019, 9:35 AM

#

@spring void that probably happened once, I know for sure I got 3 straight kills with bizon and then 2 others I got the knock and somebody drove over them

#

Would that effect it?

spring void Nov 30, 2019, 9:36 AM

#

You need to knock and finish using bizon, that is why only 3 kills were counted

slim cargo Nov 30, 2019, 9:36 AM

#

That’s so bull haha, team mate ruined it

bold kettle Nov 30, 2019, 9:42 AM

#

Heello booy

vestal marsh Nov 30, 2019, 9:57 AM

#

Hello @bold kettle

bold kettle Nov 30, 2019, 9:57 AM

#

How are u?

vestal marsh Nov 30, 2019, 10:07 AM

#

This is incorrect chat dor this stuff @bold kettle

#

Go to #chat

vagrant onyx Nov 30, 2019, 10:10 AM

#

@bold kettle come in #pubg-mobile

spare nest Nov 30, 2019, 10:15 AM

#

Error code 31 help

bold kettle Nov 30, 2019, 10:33 AM

#

Ok

meager basalt Nov 30, 2019, 10:35 AM

#

How did I i only get three points just how when I just killed 8 people or does the other teammates kill Count matter to ?

📎 image0.png

sonic void Nov 30, 2019, 10:55 AM

#

Can someone please fix the bug where bikes automatically explode, i got -31 for 3 matches due to this

storm flumeBOT Nov 30, 2019, 10:56 AM

#

Hello, @sonic void!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

sonic void Nov 30, 2019, 10:56 AM

#

Thank you guys

stable ether Nov 30, 2019, 1:03 PM

#

@blazing saddle
if i get mythic helmet will it get counted towards Mythic Outfit collection achivement?

blazing saddle Nov 30, 2019, 1:03 PM

#

Nope.

#

Helmets, Gun skins, Vehicle skins are not counted as outfits.

cerulean zinc Nov 30, 2019, 1:04 PM

#

I had a suggestion
We should have a option to quickly enable and disable aim assist as we have option for quick scope

#

I wanted a help @blazing saddle

#

When I use discord to vc and play Pubg at same time, it automatically disconnects me from discord voice channel

#

Sorry for ping

#

I turned off battery saver

#

I removed all other background apps

#

Still

blazing saddle Nov 30, 2019, 1:08 PM

#

@cerulean zinc We will forward the suggestion. Thank you.

Because ingame voice chat feature and discord voice chat is detected as a third party call feature for device.

cerulean zinc Nov 30, 2019, 1:08 PM

#

But my friends can do that?

#

I can’t do that at all

blazing saddle Nov 30, 2019, 1:09 PM

#

Try turning off microphone permissions of the game?

#

Also, what device are you using?

cerulean zinc Nov 30, 2019, 1:09 PM

#

iOS

#

iPhone 5 R.I.P 😭

blazing saddle Nov 30, 2019, 1:09 PM

#

And, your friends who can do it, are iOS users too?

cerulean zinc Nov 30, 2019, 1:10 PM

#

Yesh

blazing saddle Nov 30, 2019, 1:11 PM

#

Is your discord updated to the latest version? I believe the device is detecting a third party call from both discord and the game, that is the reason it does not work.

cerulean zinc Nov 30, 2019, 1:11 PM

#

Then how can my friends do that 😭

#

I have latest version

blazing saddle Nov 30, 2019, 1:11 PM

#

Maybe try using the ingame voice chat function for the time being.

cerulean zinc Nov 30, 2019, 1:12 PM

#

Umm k

gusty grail Nov 30, 2019, 1:19 PM

#

Is there a limit on daily exp?

stable ether Nov 30, 2019, 1:22 PM

#

only on bp

sweet sail Nov 30, 2019, 1:23 PM

#

How can i send a video to the pubgm officials regarding cheaters ?

storm willow Nov 30, 2019, 1:23 PM

#

Hey once again the redeem code in live stream gave nothing lol

sweet sail Nov 30, 2019, 1:25 PM

#

Anyone ?

storm willow Nov 30, 2019, 1:26 PM

#

@sweet sail use in game customer support

sweet sail Nov 30, 2019, 1:31 PM

#

@storm willow i cant send a video in there

storm willow Nov 30, 2019, 1:33 PM

#

@sweet sail scroll up there is some link given to report

night cloak Nov 30, 2019, 1:43 PM

#

Where can I get the test server link?

storm flumeBOT Nov 30, 2019, 1:44 PM

#

You can apply for the PUBG MOBILE beta program here, @night cloak:

:white_small_square: http://bit.ly/pubgm-beta

You will be contacted via e-mail in the near future if you are selected.

spring void Nov 30, 2019, 1:51 PM

#

Account

#

However if you login another account into the same modified game, it will also be banned

vestal marsh Nov 30, 2019, 1:54 PM

#

I know @zinc sigil

polar marshBOT Nov 30, 2019, 1:55 PM

#

@vestal marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@vestal marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vestal marsh Nov 30, 2019, 1:58 PM

#

I used gfx tool

#

And I dont get b****d

spring void Nov 30, 2019, 1:59 PM

#

@vestal marsh you will sooner or later, i advise to reinstall

vestal marsh Nov 30, 2019, 1:59 PM

#

Why this room not let me write b****d

polar marshBOT Nov 30, 2019, 1:59 PM

#

@vestal marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@vestal marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@vestal marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 30, 2019, 2:03 PM

#

how many days to transfer clan leader inactive to another member? and what is requirements to be next leader @spring void

spring void Nov 30, 2019, 2:03 PM

#

That system was stopped

night cloak Nov 30, 2019, 2:04 PM

#

so what gonna happen to clan?

#

co-leader get the clan or not? @night cloak

#

@spring void

spring void Nov 30, 2019, 2:04 PM

#

No

errant crypt Nov 30, 2019, 2:04 PM

#

I need help

vestal marsh Nov 30, 2019, 2:05 PM

#

You need to left the clan?

#

What you need @errant crypt

errant crypt Nov 30, 2019, 2:05 PM

#

F @vestal marshfriend met with accident

#

Need money

night cloak Nov 30, 2019, 2:05 PM

#

he get his account fly and clan was mine and i give him leader 😂 @vestal marsh

storm flumeBOT Nov 30, 2019, 2:05 PM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

spring void Nov 30, 2019, 2:06 PM

#

@errant crypt no trolling

vestal marsh Nov 30, 2019, 2:06 PM

#

Go to #chat @errant crypt

errant crypt Nov 30, 2019, 2:06 PM

#

Ok

polar marshBOT Nov 30, 2019, 2:07 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vestal marsh Nov 30, 2019, 2:07 PM

#

This room dont let you write b*n

spring void Nov 30, 2019, 2:07 PM

#

@night cloak yes contact them

#

@vestal marsh move to #chat if you dont need help

night cloak Nov 30, 2019, 2:08 PM

#

ok thank you @spring void

vestal marsh Nov 30, 2019, 2:08 PM

#

I want to give help @spring void

night cloak Nov 30, 2019, 2:08 PM

#

and my friend get muted from chat here can u unmute him? @spring void

spring void Nov 30, 2019, 2:08 PM

#

Ok

#

@night cloak please provide his 18 digit id

night cloak Nov 30, 2019, 2:08 PM

#

he write bn

#

📎 SmartSelect_20191130-145733_Discord.jpg

vestal marsh Nov 30, 2019, 2:09 PM

#

😂

night cloak Nov 30, 2019, 2:09 PM

#

😂

polar marshBOT Nov 30, 2019, 2:09 PM

#

@vestal marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rose inlet Nov 30, 2019, 2:27 PM

#

اريد التواصل مع الدعم هنا

vestal marsh Nov 30, 2019, 2:28 PM

#

English please

polar marshBOT Nov 30, 2019, 2:47 PM

#

@uneven tree:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tall umbra Nov 30, 2019, 3:33 PM

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Evos rank 5 and BTR rank 6 then why evos not played prelims and btr does(pmco sea grand final result)

night cloak Nov 30, 2019, 3:35 PM

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I just need a simple help from anyone of you guys. I don't know if it's that good asking it but let me. Can anyone help me by making the obb highly compressed and send it to me? 🤯 Internet connection here is very slow and it will take ages to download it , therefore I asked for some help. I know it won't be easy but if someone does it for me I would really appreciate it.

stiff granite Nov 30, 2019, 3:36 PM

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Please ban hackers in crew challenge , they are playing in all servers , all top 6 crew are hackers crew

storm flumeBOT Nov 30, 2019, 3:39 PM

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Hello, @stiff granite!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

grand star Nov 30, 2019, 3:44 PM

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I'm using galaxy and downloaded pubg from galaxy store why I cant purchase offers ?

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📎 Screenshot_20191130-183854_PUBG_MOBILE.jpg

mossy magnet Nov 30, 2019, 3:47 PM

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so i’m planning to buy a flag change card

night cloak Nov 30, 2019, 3:47 PM

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@night cloak Video game files cannot be highly compressed. That was possible with very older games which had certain encoding features. Current generation games doesn't have such feature. Therefore, one can only achieve a compression rate up to 90:100 if they try for days.

mossy magnet Nov 30, 2019, 3:47 PM

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if i were to change it to “South Korea” would it let me?

prime wren Nov 30, 2019, 3:47 PM

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📎 Screenshot_2019-11-30-21-06-12-591_com.tencent.ig.jpg

mossy magnet Nov 30, 2019, 3:47 PM

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i’m aware that you aren’t able to change to certain flags

prime wren Nov 30, 2019, 3:47 PM

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Way not open my pubg id

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Please solve my problem showing this error

night cloak Nov 30, 2019, 3:48 PM

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But rip I have compressed many of the game to share with people like GTA 5 etc

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@grand star That shouldn't be an issue, are you trying to purchase using your Google account?

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@night cloak GTA 5 is an old game, if you are not aware.

grand star Nov 30, 2019, 3:50 PM

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@night cloak I'm using galaxy store pubg and purchase from galaxy store

night cloak Nov 30, 2019, 3:51 PM

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@night cloaknot that old 2013

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@grand star It's a limitation of Galaxy store, I suppose. You will need to purchase using a Google Play account.

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rdr2 -> I compressed the whole game to 1 GB

grand star Nov 30, 2019, 3:51 PM

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@night cloak I haven't buy anything

night cloak Nov 30, 2019, 3:52 PM

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@night cloak Sorry, I unfortunately can't believe you.

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@night cloak Anyway, if you feel like that's possible, you may ask in certain communities. We do not provide such things here.

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winner who said to believe me? No one would believe until I give proofs that's the issue, but I just asked for help :/

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Good.

grand star Nov 30, 2019, 3:54 PM

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@night cloak could you please ask community team why I cant purchase uc from galaxy store pubg ?

night cloak Nov 30, 2019, 3:55 PM

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@grand star I mean, you'll need a Google account. I heard, you can only buy 60UC at a time using Samsung account, you can give that a try. And, it is not recommended to install the game from Galaxy Store. If you are in need of the APK version, you can download it from Official PUBG Mobile website.

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@prime wren You will need to install the Vietnamese version of PUBG Mobile in order to play.

grand star Nov 30, 2019, 3:56 PM

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I was bought 16200 uc in once not limited galaxy store

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📎 Screenshot_20191130-183854_PUBG_MOBILE.jpg

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Just red it

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When that staff gonna fixed

night cloak Nov 30, 2019, 3:57 PM

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@mossy magnet Rn, I am only aware that you cannot change it to India. Not sure about South Korea tho. Did you give it a try?

prime wren Nov 30, 2019, 3:58 PM

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@night cloak but way not login my pubg id in global version

mossy magnet Nov 30, 2019, 3:58 PM

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@night cloak no i am planning to but i’m only trying to make sure that it will change so that i don’t waste $5

night cloak Nov 30, 2019, 3:59 PM

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@prime wren Your current profile was moved to Vietnamese version, so no, no other way to play it on global version. But you can create a new account in global and try enjoying both accounts simultaneously.

grand star Nov 30, 2019, 4:00 PM

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@night cloak could you please answer my question