questions

[digital lagoon]

@glossy sable thx then

[glossy sable]

You're welcome.

[night cloak]

hacker or?

[bold siren]

I assume not.

[night cloak]

He did not die

Even once

[cursive cedar]

He is probably a pro

[night cloak]

how do i see his rank?

[cursive cedar]

Search his ID

[night cloak]

how

[cursive cedar]

Search his name

It's easy

[night cloak]

how di copy his name

do i*

[cursive cedar]

You can use Copy Text To Screen

[night cloak]

oof

im on emulator

[spring peak]

Hey guys there are alot of hackers in pubg mobile too please take any action against them they ruined all the fun today i almost meet 20-30 hackers in matches on mobile they were using multiple hacks with bypass

[kind sage]

why i can't find Sara in workshop?

[wispy fern]

@kind sage sara is not out in game yet. She will be released once the event,is over

[stable ether]

when does fallsplit event end?

[rustic sentinel]

Anyone here who can help me, my gmail has been hacked by someone and now i want to remove my that gmail from the game so how can i remove it becoz he is using my game account 😢

Please anyone 😣

[harsh lotus]

Hello guys , does someone knows how to login into my pubgm account using WeChat because i can’t find it

[grizzled lark]

@rustic sentinel,

My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

[harsh lotus]

Hello guys , does someone knows how to login into my pubgm account using WeChat because i can’t find it

[stable ether]

when does fallsplit event end?

Talking about esports event

[polar marsh]

@tall thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stable ether]

when does fallsplit event end?
Talking about esports event

[night cloak]

Can anyone tell me why I m unable to see enemies even with a scope but they can see me n kill me it’s happening since a week

[rapid narwhal]

Where to report a hacker other than in game with video proof

[night cloak]

@rapid narwhal http://bit.ly/report-pubgm-cheaters

@night cloak Maybe they are taking cover.

I really doubt that

When I spectate that enemy he/she is mostly near to me

@stable ether Fall Global Finals: November 29th-December 1st, 2019.

@night cloak Do you have any screenshot where the enemy was not visible at your screen but you got hit anyway? Or maybe a screen recording video.

Nope

I’ll take an ss next time

Let us know when you do.

I will

@harsh lotus You need to have the WeChat app installed on your phone.

[stable ether]

So event ends on 1st?

I am asking about the event which is going on esports tab

[night cloak]

@stable ether In-game? Not sure about that. It can last a few more days after the global final. But better mark it for December 1st.

[stable ether]

Okk thanks

[polar marsh]

@tough forum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[worldly bluff]

My account has been suspended Help me

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @worldly bluff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[worldly bluff]

I read all I read all
but I threw me in the middle of the game

I beg you to open my account back

[night cloak]

There's nothing any of us here can do. Please contact customer service for further enquiries.

[lime juniper]

What do you mean by "suspended", @worldly bluff?

[round horizon]

Parachute from stream activity is timed or no?
From Esport Center

[polar marsh]

@worldly bluff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lean ingot]

I have video clip of hackers

[ancient kestrel]

Is using gfx tools really ban people? Like i know you guys always says that it come in 3rd party apps but lots of my friends uses gfx tool from a long time and never get baaned.

[cursive cedar]

Yes.

[lean ingot]

How I can send video clip of hackers to PUBGM?

[ancient kestrel]

@lean ingot send it to cs in game

[lean ingot]

@ancient kestrelok

[ancient kestrel]

@lean ingot you can also report players by a link. For more info see pinned message of #news

[cedar rover]

Will pmco points reset before finals or will they remain same

[round horizon]

Parachute PMCO in Esport Center is timed?

[cedar rover]

@round horizon no

@round horizon it's permanent

[round horizon]

Oh thx dude

[icy swift]

hackers are killing us in crew challenge

please ban

In asia server FPP Egroup

[storm flume]

Hello, @icy swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[polar marsh]

@lean ingot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @lean ingot!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[tough grove]

Hey.. i want help

[polar marsh]

@lean goblet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ivory elk]

Someone got on my account and I don't what happened later

Know

[wet hornet]

I want to report a hacker his id 6650627467

[storm flume]

Hello, @wet hornet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[fringe lichen]

When we get sara?

@spring void

[spring void]

No info yet

[fringe lichen]

Around 27?

[mossy magnet]

Hello

[fringe lichen]

Between ?

[mossy magnet]

I’ve been having a major issue recently that has messed me up and my teammates during crucial situations

And it seems to only happen on iOS devices, I have yet to this on any android devices but, when we load in the island or the game is rendering in chunks of houses or mostly players

My screen just freezes :/

Even if I restart the game, it’s still running and then eventually it force restarts

[spring void]

@mossy magnet have you tried repairing and reinstalling?

[mossy magnet]

I might try but it doesn’t happen as much

Like once a day but that’s it

And when it doesn’t happen to me, it happens to a friend who usually plays with me

[exotic ermine]

I already had an account in which i bought royal pass but for no reason you
banned my account. then i emailed you for the reason but i didn't get the
reason. then again i created a new account and also buyed the royal pass
trusting you. THEN again you banned me.i don't know if my computer has any
virus when ever i created account i'am getting banned again and again. it
feels like you are doing all these wantedly. i have seen so many hackers
but they dont get banned but fair player like me are getting banned iam
leaving pubg because of this

[mossy magnet]

We also played Vikendi and every Dacia we drove was bugged with really stiff handling

[spring void]

@exotic ermine noone gets banned without a reason

[storm flume]

Hello, @mossy magnet!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[wind plinth]

Ok my account get ban, and I send email , whit my prof of I don’t use hacks, and don’t check nothing, they only say I have to wait the time, 10 years I have iPhone 7 Plus jailbreak, but I never use hacks, I have my YouTube channel and Facebook fan page of my clan, I send the links and they say the same, I spend a lot of money on my account from season 2 to now, I have a clan u participated on PMCO and I can’t do nothing whit my clan now I send like a 8 emails and don’t check nothing, my stats nothing I have 5 kd platinum 3

I need help

[exotic ermine]

Today when i woke up in morning and found that my ACCOUNT got banned
yesterday I had 0 kills in ten matches that i played and i have reported a
player who was hacking but instead of banning him you banned me i've
been a fair player since i created my account but you banned me. please
give me the reason why did you ban me. if there is no reason then give me
my account back

[rare scaffold]

@exotic ermine don't spam, and we don't deal with bans, do file claim

[wind plinth]

How

[rare scaffold]

It is available on the ban notification in the game

[wind plinth]

They don’t listen I send image links and they don’t care I spend a lot of money from season two to now I send everityng and don’t listen

I need somebody who listen

And check my account to see I never use hacks

[normal fulcrum]

@wind plinth No one here can help you brother. We don't have power to ban or unban anyone. You have to use file claim and wait for a reply. It might take weeks to get reply. In case if you don't get a reply, then you have to wait u till the unlock date

[neat turret]

There's no official support personnel in this channel ^^^

[still fox]

Hi

[spring void]

How may we help? @still fox

[still fox]

@spring void yea

If you search Hacker live stream pubgm in youtube

U will find so many livestreams

No problem, I dont want any gifts just ban These Fagotts

[light trout]

You can also report those channels/videos to YouTube itself. @still fox

[still fox]

Youtube dont do anything

[night cloak]

Neither can we.

[still fox]

Yea, neither can pubgm

But there already leaks for season 11

Like skins leaks

[neat turret]

YouTube doesn't care lmao

[still fox]

There are focusing on season 11 rather then this season

[floral hawk]

My account has been banned for buying exclusive stuff from india with vpn support not helped any adm can help me?

[neat turret]

The security in this game is literally the worst I've ever seen from a million dollar revenue

[still fox]

Yep

[neat turret]

Don't use VPNs to get content you wouldn't otherwise recieve. Read the rules @floral hawk

[still fox]

Ah yes u get banned for using vpn

But not for cheating lmao

[neat turret]

"we are not responsible for and we do not endorse, support or guarantee the quality, reliability or suitability of any content, software, plug-ins, tools or data supplied by third parties for use in connection with the Licensed Items. Any reliance on or use of such content, software, tools, plug-ins or data is at your own risk. "

Using a sh***tty third party VPN is a recipe for getting banned

[peak fossil]

When is the ending date of this season

[still fox]

Lmao

[peak fossil]

Guys

[floral hawk]

I think it's a slutty no ban on anyone or ban on everybody I know a lot of people who use vpn to redeem items

[neat turret]

the anticheat won't be triggered every time, or any time in some cases, but the terms you agreed too said that doing so would be at your own risk @floral hawk ¯_(ツ)_/¯

Just in case you wondering about the anticheat, you agreed to that too "Please note that there may be technological measures in the Licensed Items that are designed to prevent unlicensed or unauthorised use of the Licensed Items or use of the Licensed Items in breach of Terms or this EULA. You agree that we may use these measures and that you will not seek to disable or circumvent them in any way."

Using a VPN to get regional content is an "unauthorised use"

[floral hawk]

By the way this game catches more using VPN is gfx tool doqje hack look at the crew Challenge

Anti cheat

[neat turret]

Oh yeah, the anticheat runs like garbage, and is easily defeated

but such is the game

[night cloak]

ban

Ok

[polar marsh]

@dawn granite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[graceful estuary]

Is there any way to get stable ping

The ping goes 968 whenever I needed it the most

Anyone here mods

[night cloak]

@graceful estuary Aloha! How can I help you?

[graceful estuary]

Is there any way to get a constant stable ping

[covert hound]

Ping can be affected by a lot of things @graceful estuary make sure you aren’t running a lot of apps in the background. Try resetting your router, make sure there aren’t a bunch of devices connected to the Internet that don’t need to be while you’re playing

[raven wadi]

What is the use of character voucher?

[covert hound]

Sorry had it all typed out before you got here @night cloak

[night cloak]

@covert hound No worries.

[graceful estuary]

Leave it never mind

I forgot it's Pubg

Nothing works fine here

[night cloak]

@raven wadi It will give you a discount on the upcoming character Sara.

[raven wadi]

Thanks 👍

[cosmic vessel]

Please optimize the game for Redmi Note 8

[night cloak]

If it is a device with new chipset, it will be optimised in coming updates.

[neat turret]

It is a new chip but they probably won't make changes. There's still stuttering issues on flagship devices

[regal canyon]

Please help w

[polar marsh]

@regal canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sand gale]

Please ban this hacker. Wallhacking and killing through walls.

[merry sandal]

Please read #faq 5.1, @sand gale.

[polar marsh]

@dense kraken:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sharp gust]

hey , why i keep getting this when i try to purchase the prime plus , i wish u guys answer me and help me once !

[plush obsidian]

.

[sharp gust]

any help and any answer !

[night cloak]

@sharp gust Try to remove the payment method from your google account and add it back.

[sharp gust]

it's in my google balance i just puted google gift card as i always do

[raven scroll]

مشاء الله الهكات كل ما عم تكتر شيء يرفع راس

[storm flume]

Hello, @raven scroll!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[pearl tendon]

I have problem

Who is can help me

Im not cheater and im playing just solo

And i dont use graphic

Apps

[indigo cliff]

Where can i report a hacker...i have video proof of him hacking

[pearl tendon]

Ineed help

[covert hound]

@indigo cliff in game customer service

[sharp gust]

@night cloak no any other solution please ?

[bronze stump]

.

[pearl tendon]

Who is administer here

[covert hound]

@pearl tendon no one here can help with reinstating your account you will have to contact in game CS or the email provided in that notification for further assistance

[sharp gust]

@covert hound and is there any help with my problem ?

[covert hound]

Hold on let me look back at your issue one moment

[sharp gust]

thank you

[covert hound]

Are you iOS or android?

[sharp gust]

android

[covert hound]

Ok first i recommend turning off your device and turning back on. Then I recommend logging out of play store and relogging back in. This is what fixed it for me when I had the same issue but on IOS I just had to log out and back in @sharp gust let me know if this does not work

[stark otter]

Gys i need your help

[covert hound]

Just post what you need assistance with and someone will assist when they are able to @stark otter

[sharp gust]

ok thank you am trying it now

[pearl tendon]

Clay Can I get email?

[stark otter]

My account was hacked from some body

[covert hound]

You have the email it’s on the notification you posted a screen shot of @pearl tendon

Contact in game CS @stark otter however please note that your account security is your own responsibility

[sharp gust]

@covert hound in android u cannot log off play store shall i just remove my account and then put it on again ?

[covert hound]

Yea give that a try

[pearl tendon]

Clay

The robot responds to me, I need to talk to someone to understand my problem

[covert hound]

Utilize the email that was provided @pearl tendon

[sharp gust]

still same issue 😦

[covert hound]

Hmm, and you tried restarting device correct?

[pearl tendon]

@covert houndThank you I appreciate your help me

[covert hound]

No problem

You also tried what Hope suggested and removing and adding back payment method? @sharp gust

[sharp gust]

i cannot do that cuz it's in my google balance

[covert hound]

Ahh, alright any chance you have any other device you can attempt to make the purchase from?

[pearl tendon]

@covert hound Are you a game developer or a support team

[covert hound]

Neither

[sharp gust]

am thinking to do that i'll try that now

[covert hound]

Good luck I’ve had to do that before as well, the shop can be rather finicky occasionally

[sharp gust]

thank u clay for helping i really appreciate it

[covert hound]

No problem. Did that work?

[sharp gust]

am doing update for pubg in my other device

[covert hound]

Alright keep me updated once you try it

[sharp gust]

still same issue even from another device 😦

[covert hound]

Dang sorry man I’m out of ideas, and your balance covers the total cost right?

[sharp gust]

yes

[stoic saffron]

What solved the problem

There is no one who can help

[pearl tendon]

Use vpn

[night cloak]

Pubg sleep

5 players team at solo gg

[stoic saffron]

I use vpn

But the same problem

[polar marsh]

@supple minnow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[covert hound]

Sorry no other options try CS in game @sharp gust and maybe try back again tomorrow or later tonight

[night cloak]

@covert houndhow about team at solo?

[stoic saffron]

Where support\

[sharp gust]

i think i give up 😦

[covert hound]

Report the players in game, there is no one on this server that can assist with cheating @night cloak

[night cloak]

Report for nothing man.. In every match i find this..

Ty

[stoic saffron]

Where support🙁

I need help

[cloud lagoon]

This showed up on the event page help

[unique echo]

I found a hacker in tdm..
His username - 7GODFaTHER7
He was using some kind of jump hack..

[stoic saffron]

Where support
I need help

[pearl tendon]

صهيب

[stoic saffron]

عيوني

[pearl tendon]

انتة عربي

[stoic saffron]

اه

[pearl tendon]

تريد مساعدة

[stoic saffron]

يا ريت والله

[pearl tendon]

ماكو واحد هنا يرد

[night cloak]

@pearl tendon English

[pearl tendon]

هذا اللي اسمة كلاي يكول ماتلكون واحد يساعدكم هنا

[night cloak]

@stoic saffron what country are you from?

[stoic saffron]

@night cloak support؟

طيب والحل

@night cloak jordan

[pearl tendon]

Arabic

[night cloak]

Hmm does that game like b@.nned in that country so that's why you use VPN?

[tawdry sand]

@night cloak

[night cloak]

@pearl tendon No English only

[pearl tendon]

ما اعرف الحل بس اللي اعرفة شركة خايسة

[stoic saffron]

@night cloak yes

[pearl tendon]

Im not good in english

[stoic saffron]

@night cloak But I have some problems and I need help

[night cloak]

@stoic saffron well VPN use is not recommended

[stoic saffron]

I use it but there is no solution to my problem

[pearl tendon]

@stoic saffronشنو مشكلتك

[night cloak]

If you still insist want to play and don't care you can, you can try use dns its pinned message or use other VPN app

[pearl tendon]

ههههههههه خال بس شغلvpn

[night cloak]

@pearl tendon use f English dumb @.ss

[stoic saffron]

شغلت وربي اكثر من واحد وما زبط

[night cloak]

Don't understand at all

You know what handle him byr

[pearl tendon]

@stoic saffron نزل برنامج hot spot shield

[stoic saffron]

I use vpn but no result

اوك رح حاول هسه وجرب

[night cloak]

Don't use VPN trust me

[pearl tendon]

نزلة من اليوتيوب

[night cloak]

You'll get the b@.n hammer

Help pls

[storm flume]

Please do not use any other language aside from English in this channel, @stoic saffron @pearl tendon. Refer to #613267301243944960 for language channels.

[pearl tendon]

Im use vpn in all time

[night cloak]

Good for ya

but still not recommended

Not Recommended

[pearl tendon]

Im bad in english

[lean maple]

Hi

[pearl tendon]

You are chaines

[stoic saffron]

I couldn't solve my problem

[night cloak]

I'm korean you dum dum

@stoic saffron Aloha! How can I help you?

[pearl tendon]

Im from iraq

[polar marsh]

@lean maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@pearl tendon What is the issue?

He don't have issue suhiab does

[stoic saffron]

@night cloak

@night cloak I used vpn but no result

[pearl tendon]

Repair

[night cloak]

@stoic saffron Did you try using mobile data?

[stoic saffron]

Don't just play computer

I used my phone data the same problem

[night cloak]

Ah PC

[stoic saffron]

Yes, I use PC

[pearl tendon]

Delete and try download

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @stoic saffron.

[night cloak]

You can ask in Emulator support.

[stoic saffron]

I used all the solutions but without result
thank you

[pearl tendon]

@ʂυԋαιႦ#4216 Delete and try download

[stoic saffron]

ok

[tawdry sand]

@night cloak had to send a fresh new email since the support ticket was closed (I'm guessing because the screening program automatically judged after reading the word "clan") i mean idk

[pearl tendon]

Your net good or bad

[stoic saffron]

bad

[pearl tendon]

Sean iraq

[night cloak]

@tawdry sand Very likely. Your problem is kinda different than others. But I'll forward the issue tomorrow, it's late in China.

[stoic saffron]

In my country I can't run the game without using vpn @pearl tendon

[tawdry sand]

Ok but i cant send you the screenshots ...clyde bot says i cant dm you

[night cloak]

@tawdry sand Oh right, turned on DM. Try again.

[pearl tendon]

Its blocked in jorden

[sweet sail]

I'm still facing a problem to equip Pictch master helmet . How can i solve the issue ?

[pearl tendon]

حياك اللة سلمان

[light trout]

Tell me about ERANGLE2

In pubgm

[haughty cypress]

just a map remake on its textures and looks, nothing much @light trout

[light trout]

ERANGEL2 map release next month

Yes or no

[smoky robin]

hey guys

[haughty cypress]

nobody knows

[smoky robin]

my account got hacked

i cannot sign in

i spent over $100

[vital moss]

fix pubg gravity and terrain driving and focus on small evoground modes experiment and themes, royale classic too boring not worth ranking and matches too long and combine ranking for evoground and arcade too

[smoky robin]

who can help me

i was in a match

and i got logged out

i cant go back in

who can help

[haughty cypress]

@smoky robin customer support

[covert hound]

Contact CS @smoky robin but please note account security is your own responsibility

[smoky robin]

thats gonna take too long

[haughty cypress]

nobody else can do anything about jt @smoky robin

[smoky robin]

cs didnt help, the hacker disabled my facebook account.

[haughty cypress]

then contact fb lol

why contact tencent when its fb that got hacked

[frozen pulsar]

How to buy royal pass pubg korea from india

Help please

[haughty cypress]

@frozen pulsar you dont

[frozen pulsar]

What ? @haughty cypress

[haughty cypress]

you dont.

[night cloak]

just killed 20 people at pochinki

[frozen pulsar]

Hehhe

[covert hound]

@night cloak #chat or #pubg-mobile for discussion if you don’t have any support related issues

[frozen pulsar]

🖕

Lol

[night cloak]

my bad thought this was pubgm-chat 😬 missclicked

[frozen pulsar]

Nobody helps

[covert hound]

People do help what’s your issue @frozen pulsar

[frozen pulsar]

I want to buy rp

I’m playing korea version from india

How to buy @covert hound

[covert hound]

Ok all RP purchases are in app

[frozen pulsar]

Ok

[night cloak]

@frozen pulsar heh you need credit card

You can't purchased uc using gift card

If you're from Korean like me use credit card and other country outside Korea can also purchased but need credit card

Korea version is on won currency using foreign gift card doesn't work

[eager agate]

i want to speak to a developer please

[neat turret]

No devs here

[covert hound]

There are no developers here, just post anything you need assistance with here and someone will try to help

[neat turret]

They're not customer facing anyway

[polar marsh]

@eager agate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mint ravine]

Espon center glitch

I reedem 150 point to get one claasic crate coupn but I got classic scrap coupon 🙄
Why???...

[night cloak]

@mint ravine glitch. It has been reported.

@mint ravine I didn't understand.

[mint ravine]

When this glitch will fixed by pung mobile

[night cloak]

@mint ravine No ETA, unfortunately.

You will likely receive compensation.

[mint ravine]

It means🙄

[keen wave]

HACKERS 😢

I recorded video for this player

[night cloak]

@keen wave http://bit.ly/report-pubgm-cheaters

[keen wave]

ok ok thank you @night cloak ❤️

[night cloak]

My account has reset after upgrade, who do I speak to?

[polar marsh]

@dusk pier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[foggy ivy]

I can use any app to record the screen for pubg mobile

?

For example google play games

Or mobizen

[night cloak]

It wasn't suspended

Just doesn't exist

But my items and total pass etc...

[spring barn]

How to reset my player card

Pls ping me if you guys do answer

[flint lake]

Hello. I need supporter please

[glossy sable]

@night cloak : My account has reset after upgrade, who do I speak to?
Did you link a social media account to it, or was it on Guest mode?

@foggy ivy : I can use any app to record the screen for pubg mobile
Yes, you can.

@spring barn : How to reset my player card
What do you mean?

@flint lake : Hello. I need supporter please
Yes?

[foggy ivy]

@glossy sable thanks for the info 👍

[flint lake]

My account is linked to two social media and one of this social media got hacked @glossy sable

How can i unlink the hacked social media?

I have all the provident that this is my account

I spent about 2000$ on this account and my case is very serious

I need help please

[glossy sable]

@foggy ivy You're welcome!

@flint lake You can't unlink it. Contact the social media's Customer Service to try and retrieve it. If you can't, contact the in-game Customer Service and ask them to revoke access to that account.
Use those exact words or you'll get ignored.

[manic garden]

@neon patio plz answer me in direct

[night cloak]

No it was linked to my Twitter and Facebook neither of which had it

Made me create a new account

[muted cove]

Hi

[stuck ledge]

Is anybody here to help me?

@molten crown

Somebody hack my Facebook account so I can’t login PUBG mobile So I connected Facebook and they got my account back but when I try to login with Facebook in PUBG mobile the message is popping up "Global version is not available for you. Log in to Vietnam version. How do I get my account Back?? @neon patio #questions

[night cloak]

@stuck ledge nobody can help with that

@stuck ledge, It means, the person who hacked your account used your account to login in Vietnam version. You can try contacting the in game cc. Or else you'll have to make a new account.

They won’t get their global account back. Vietnam is a one way ticket

[old gyro]

I'm having a problem with beta version

[night cloak]

Can’t do anything about the beta version

[reef pawn]

I have recording of a clan that had 2 sets of duos in game. My partner and I knocked and thirsted 1 from each duo. Then the remaining solos of each team teamed up and battled us. We lost the fight, but I'm pretty sure that's F'ed up for teaming. Possibly we should have won both fights due to numbers. But still.

Where should I post the clip?

[solemn belfry]

anyone can help me ?

[stuck ledge]

@night cloak but I have spend money in it

@night cloak so now?

@night cloak My friend checked and my account is still there

[weak ridge]

May I know with department is for in game solutions please!

[desert garnet]

Companion event just ended and i got only 48 comapnion card. so wont merge to get it. this means i will never get it? rip

[sick shale]

Yeah its ended, there was enough time tho

[kind sage]

what's up with this?

[night cloak]

@stuck ledge you start over and set better passwords

[stable perch]

@night cloak

[night cloak]

Hey, @stable perch! How can I help?

[polar marsh]

@valid mica:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@kind sage your network its vey bad try dns

[uneven yacht]

I have 60 character cards. What should I do with them?

[stuck ledge]

@night cloak But my friend has synergy and have proof of my account!? I Spen lot of money in it I can’t let it go easily Bro.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @stuck ledge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[ember coral]

!beta

[night cloak]

i get muted for violating the rules, but apparently i never wrote anything offensive to my knowledge, whys that

@night cloak are you taking about in-game chat system?

@uneven yacht you can buy character using the card onec it available.

[stark stratus]

@storm flume

[night cloak]

@stark stratus it's a bot. It will never reply on mention

[wispy venture]

Where i can send video to report hacker ???

[storm flume]

Hello, @wispy venture!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[stark stratus]

@kind sage

[wispy venture]

Thank u

[stark stratus]

@stuck ledge

@wispy venture

[cedar rover]

This was not supposed to be the solution 150 points for 1 scrap

[night cloak]

@cedar rover you and we can't do anything. They reserves the rights to change the event anytime

[cedar rover]

I see

[fringe lichen]

When Sara come ?

[tiny epoch]

can anyone help me?

ive tried playing pubg on chromebook an it aint working

[azure folio]

im on crown 2 in middle east.. its showing europe tier... same bug is happening with other friend players.. their highest rank in other servers are not showing on profiles.. but asia or europe ones are !

i havent played europe whole last year..

[woven atlas]

@fringe lichen 27th November

[azure folio]

@woven atlas .... how to set tier rank preference in profile... look my texts above.. is it a bug?

[woven atlas]

@azure folio Just checked yours it's showing me your highest rank

[azure folio]

its showing me and my friends who visited my profile bronze 5 beside my gamer id 😭

as shared in picture above

How to report this issue?

[woven atlas]

Well I have no idea about it. You can contact in-game Cs and explain them this issue with the above screenshot @azure folio

[azure folio]

thanx.. so it is an issue as u confirmed not some settings.. ill contact them

[cosmic gazelle]

I Got the Sara Pass but there's no option to unlock her

[woven atlas]

@cosmic gazelle 26th November Sara character will be out

[cosmic gazelle]

@woven atlas gg

Well, my internet is much more faster than other friends of mine still they're always getting 24-30, ping and I get 60+

My internet speed is 150mbps 2.5 ghz bandwidth

I stream 4k content with no buffer

[woven atlas]

@cosmic gazelle Just checked in-game Sara character is coming on 27 my bad

[cosmic gazelle]

Should I use DNS or what

[night cloak]

@cosmic gazelle. It may load the game faster. But, DNS will not change the in-game latency or ping.

[cosmic gazelle]

So what to do about the ping issues @RocX#8758

[covert valve]

How can i report the hacker

I have video proof

[storm flume]

Hello, @covert valve!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[normal fulcrum]

@cosmic gazelle

We’ll need to start by downloading an app. For iOS, we’ll use one called PingPlotter (itunes.apple.com/us/app/pingplotter/id983793899?ls=1&mt=8). For Android, we’ll use Network Analyzer. (play.google.com/store/apps/details?id=net.techet.netanalyzerlite.an).

We’ll want to start a trace route to a specific IP address. It depends on the region you’re trying to play on, run all 3 of the IPs in your server region, so we can figure out what exactly the issue is.

NA(West) 54.241.0.11
NA(East) 52.95.245.12
NA(Central) 52.95.0.8

EU(Frankfurt) 52.94.248.115
EU(Stockholm) 52.144.215.217
EU(London) 52.94.248.192

Asia(India) 52.95.212.11
Asia(Singapore) 52.219.64.6
Asia(Australia) 13.210.0.15

South America 52.92.72.4

If you’re using Pingplotter, let it run for 3 minutes. Screenshot your results and post them in the comments, and we’ll get it analyzed. If you’d like, you can blur the first two IP addresses to protect your privacy.

Note, if your ping is higher than 10ms at the first hop, you need to powercycle your router, reset your devices networking settings, and restart the device. If you’re seeing packet loss above 2% starting at the first hop, you need to do the same.

[covert valve]

Pubg u doing nothing for hackers

Hackers are increasing dayby day

I find hackers in every single match

[undone tree]

Yes me too

Hackers all the time

What about our points we lose

What about our time we lose

[covert valve]

Yes this hackers also doing hackers

[undone tree]

What about our rank

[covert valve]

Live stream

Pubg just need money they did not care about players

[undone tree]

I need to know what about my points if hacker kill me ..?

I always report and recorded many hackers

If you have video and want to report him tou have to search for his name and his id and upload the video to YouTube and send that all !!

[covert valve]

What they delete our video?

I have video link

[undone tree]

Always hackers use names with emojis and hard to find them!!

[covert valve]

He is no.2 in solo wins India

With 50% headshot ratio and 17kd

He also selling hack

Pubg what is wrong with you

[cosmic gazelle]

@normal fulcrum it keeps on going and not stopping,will it stop?

[stone raft]

#WeWantErangel2.0

[normal fulcrum]

@stone raft If you spam that again, you will be muted

[storm flume]

Hello, @covert valve!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[polar marsh]

@covert valve:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@cosmic gazelle Wait

[cosmic gazelle]

It stopped at 400 and again telling me to start

[boreal spruce]

@cosmic gazelle which app are you using to check ping?

[storm willow]

There is one pinned here I think

Yeah there is,, or scroll few messages back. Gunslinger posted that

[cosmic gazelle]

@boreal spruce Network Analyzer

But its not workong

Working *

[boreal spruce]

Thanks @cosmic gazelle

I'm using OnePlus 7 and sometimes in between game my keys mapping is changing and graphics is lowered. Is anyone facing this issue?

[granite sedge]

Anyone else’s controls randomly locking for a second while you’re playing?

[slow tangle]

@granite sedge movement controls?

[normal fulcrum]

@neat turret Can you help them with Pingplotter?

@boreal spruce No such issue has been raised previously. Please report it to CS in-game

@granite sedge What do you mean by controls locking?

[dusk creek]

I got a issue, my quick scope switch button isnt showing

i tried to turn on and off it in the scope settings

also tried moving it to another spot in the control settings which also dint change anything

[meager oasis]

Is anyone there ?

[dusk creek]

both in fpp and tpp

[normal fulcrum]

@dusk creek Reset your controls layout, turn off quick scope and turn back on. It will be available

[dusk creek]

only thing left to do is reset which is painfull, just wanted to know if this is a issue

thats a bug

oh well I just set my controls, guess I got to reset em again

[night cloak]

How to get pubgm redeem code?

[meager oasis]

From these few days, I’m facing with server ping problem..I had checked my network speed and it is enough for getting good ping..Upload speed is 5Mbps..Then why the ping is too much fluctuating from low to high ?

[woven atlas]

@night cloak which redeem code you are talking about?

[normal fulcrum]

@night cloak There's no such thing as Pubg Redeem Code

[night cloak]

Pubgm official redeem code

[normal fulcrum]

@meager oasis Upload speed and latency are 2 different things. You should ask your ISP to fix server latency to improve ping

[dusk creek]

@meager oasis you might be usign a network where alot of people are using the internet also. Thats why the ping is going from low to high and high to low

[woven atlas]

@night cloak There aren't any official redeem codes for now. You only get those during special events like pmco tournaments or by visiting those pmco tournaments irl..

[dusk creek]

also 5mbps isnt good. I know for some people it is really good if they get 5mbps but thats another reason why ur having bad ping

[night cloak]

Where is pmco tournament?

[woven atlas]

@night cloak In Malaysia

[night cloak]

Any official discord?

[woven atlas]

Nope

[night cloak]

Where i found pmco tournament redeem code?

Is there any way to get usernames from users who have not been on for four seasons or mroe

[woven atlas]

As I said earlier you get it by either visiting those events or if they decide to do a giveaway in their Yt channel @night cloak

[night cloak]

I remember you could request them.

Do u have there yt channel?

Or those events @woven atlas

[woven atlas]

@night cloak Just yt pubgm Esports . You can subscribe their channel

[night cloak]

@woven atlas thanks buddy

[deft ferry]

Whats the point of putting companion into the game if you're going to remove it. 🤦🏼 Please stop with the time limited stuff ...

[warped gazelle]

i need some players to play pubgm

mic on in discord

[woven atlas]

@warped gazelle #activities

[slow tangle]

@deft ferry what do you mean?

[normal fulcrum]

@deft ferry Companion isn't a time limited event

[night cloak]

Hi pubg mobile team
There is any way to get custom room cards form pubg for hosting tournaments and elite customs??

How do i fix lag

@night cloak You can get it from Royale Pass, Clan shop, crew shop and store.

[storm flume]

Please refer to subpoint 4.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[strange dust]

hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @strange dust. Remember to read through #faq before asking questions in the support channels.

[bitter river]

@warm wren HI

Im from CZAR Esports

[night cloak]

@bitter river Aloha! How can I help you?

[bitter river]

we are organizing a tournament

PUBG MObile tournament

[night cloak]

And?

[bitter river]

Prize Pool of 25K

wanted to ask can we use pubg logo

[night cloak]

Sigh this bot.

@bitter river Yeah, you can use.

[bitter river]

So its completely legal @night cloak

Thank you so much for the information

[night cloak]

As long as you are not doing something suspicious, or writing in banner that PUBG is sponsoring and stuff, it's completely fine.

[bitter river]

cool

[night cloak]

Can you buy usernames?

That are no longer active

You use to be able to request

[haughty cypress]

no

[night cloak]

Can I request? Or is no longer opition

It was never an option.

[deft hinge]

Why did the voting for the teams close? Today there are still matches.

[night cloak]

Use to be back in S1 I've done it before.

But alright thank you.

@night cloak Not really. And you are welcome.

[royal frigate]

Can we have 2 subscriptions for 2 accounts on same device??

@night cloak

[normal fulcrum]

@royal frigate No you can't

[night cloak]

@royal frigate Same device, yes. But not same Google/Apple account.

[royal frigate]

So i cant buy subscription for my 2 nd account?

[night cloak]

You can subscribe to a different one, but not the same.

[royal frigate]

Different one meaning prime and prime plus?

[normal fulcrum]

If you have 2 accounts in Play Store or Apple Store, you can use 1 account for 1 Pubg Account each

[night cloak]

@royal frigate Yes.

[dense token]

If I have a partner and I want to change from buddy to BFF will I lose the partner and synergy?

[royal frigate]

@normal fulcrum @night cloak ok..thank you very much

[normal fulcrum]

No @dense token. You have to remove the connection and re-add the connection as BFF

[honest mulch]

Hi does anyone know here why the guessing event in game not loading today? It says no events while today is day 3 of prelims.

[normal fulcrum]

Event is not available as of now @honest mulch

[honest mulch]

Do you know why? It was available yesterday. @normal fulcrum

[normal fulcrum]

I'm not sure why it is not available. Maybe the event is over. You can share your feedback by clicking on Feedback on Top Right corner and ask them about the event

[deft hinge]

:(((

[night cloak]

Hi @night cloak

@night cloak Aloha! How can I help you?

[honest mulch]

Yeah it was strange they took it off today. I did send them a feedback asking about this. Thanks for replying. Such a bummer I finally had points to participate in guessing.

[night cloak]

@night cloak Please #chat.

[honest mulch]

Is ther gonna be same event for global finals ? Can I use these points for it or maybe spend them.

[normal fulcrum]

@honest mulch You can wait as event might return. Or you can use the points in redeem or lucky draw

Points of 1 event cannot be used in another event. In case if PMCO voting starts again, you might be able to use the points you have @honest mulch

[honest mulch]

Okay thanks. I think redeem shop will be open till the global finals. I'll wait and see if they bring back the event.

[deft hinge]

Will the points in the event be reset to guessing at the final matches or will it be possible to use the ones that I have now accumulated?

[normal fulcrum]

In case of the voting event returns, you might be able to use it at that time @deft hinge

[deft hinge]

Thanks

[honest mulch]

Hey quick update. Event is back again.

[sweet cedar]

Falcon is the only companion planned?

[spring barn]

Hello how to recet my player card

Reset*

[night cloak]

@spring barn Unfortunately, there's no way to reset it. You either have to create a new account or keep dying early to lose all points.

[spring barn]

Means ??

By player card i mean the one who present
on profile which tells i m rookie vetern play daily during day time

The one below

@night cloak

[solemn belfry]

i'v sent 3 emails to PUBG MOBILE support team.But they didn't reply me.
Why ?
3 days has gone.But no reply.

[spring barn]

For what

[night cloak]

@spring barn You can make changes in player card, but can't remove it.

[spring barn]

Oh

[night cloak]

@solemn belfry What is the issue?

[solemn belfry]

account problem issue

[night cloak]

@solemn belfry Like?

@solemn belfry Sorry, ban won't be lifted from your account. Why not? Read 2.12 in #faq. No need to reply here once you read it.

[thick mason]

Hacker?

[night cloak]

Hacker in every 7th match. Do something about it.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[deft ferry]

@normal fulcrum why is it removed from the collecting section where u have to collect 50 of those scraps or idk what are they called

i can't get it now

[normal fulcrum]

Can you explain what you're talking about. I'm sorry but I don't understand @deft ferry

[calm python]

When we get results of PMBC?

[cerulean zinc]

Falcon is the only companion planned?

[spring void]

@cerulean zinc no information if there will be anymore companions(there will be probably), however currently falcon is the only companion.

[cerulean zinc]

Does falcon do anything?

And what is the fastest way of reaching our destination if it’s far away from us

[spring void]

No it doesnt do anything

@cerulean zinc bikes are the fastest, but not all people like them you can ask for suggestion in #pubg-mobile

[cerulean zinc]

I mean using parachute

*fastest way of landing

[spring void]

for tips the channel is #pubg-mobile

[normal fulcrum]

@cerulean zinc You can use falcon emotes to signal your squad mates

[cerulean zinc]

Like?

[normal fulcrum]

You can learn more about it in Companion page. Each emote has it's purpose which gets triggered on specified moments. But you can use emotes manually too. Emote button is visible on left bottom of your screen

[cerulean zinc]

Umm where can I read the page?

Can u give me some tips in #pubg-mobile if u don’t mind

[proven lance]

can anyone solve this error? Am reinstalling gameloop but this error doesnt let me proceed

[normal fulcrum]

Click on workshop on bottom ribbon and click on Companion

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @proven lance.

[cerulean zinc]

But it just says emote name

And another question.... @normal fulcrum
Can I get falcon food for free now?

So I can level it up

[normal fulcrum]

@cerulean zinc

[cerulean zinc]

OooO
Did u just went in game and came back to show me the ss?

[normal fulcrum]

@cerulean zinc Event is over if I remember it correctly. You can level it up if you bring it along in game.

[cerulean zinc]

So it levels up when we use it in games?

[normal fulcrum]

Yes

[cerulean zinc]

Wow

[sweet cedar]

It reset daily?

Anyone?

[reef stirrup]

It usually resets every day

[sweet cedar]

Thank you sir

[pale meteor]

Haweweeek

Pubg

[spring void]

Can we help you?

[pale meteor]

Nobody can help me

[spring void]

🤔

[polar marsh]

@broken pebble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I can't send clan requirement in #clans . It's showing you have no permission to send a msg why ? Someone please help.

[silver moth]

How to record pubg internal sound with discord voice chat?

[woven atlas]

@night cloak You should have a lv10 role to post in #clans

[night cloak]

How to get pvl 10

Lvl*

[woven atlas]

By chatting and checking your level at #481204134859505684

[silver moth]

@woven atlasHow to record pubg internal sound with discord voice chat?

[spring void]

@silver moth don't think thats possible if you arent using any default recorder

[night cloak]

How to increase rank ?

[woven atlas]

By chatting here

[storm flume]

Your level is defined by your server activity. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

[spring void]

@night cloak ^

[night cloak]

Chatting in pugm support?

@woven atlas chatting in pubg support?

[spring void]

In any channels refer to message by bot

[woven atlas]

@night cloak #chat or #pubg-mobile or your respective language channels

[night cloak]

Okay i get it

[quartz pasture]

hy any mod here ?

[spring void]

Yes?

[worn sapphire]

Nvm

[surreal fractal]

Any mod here?

[spring void]

yes?

[summer matrix]

Any support here please?

Any help please ??

@night cloak

I need support now please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @summer matrix. Remember to read through #faq before asking questions in the support channels.

[summer matrix]

Where I can show my emergency problem so ??

[feral isle]

@lime juniper Can we Get the list of Top 64 team that qualify for the online play off in PMBC?

[lime juniper]

@pine ridge may be able to help you.

[polar marsh]

@summer matrix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[feral isle]

@lime juniper Ok

[spiral shuttle]

this guys are cheating in crew challenge

Pls ban

South americ region

[quartz pasture]

any mod here ?

i have some qus about pmbc

[junior tundra]

This hacker is live streaming

Is no one gonna do anything?

[night cloak]

PMCO points will be reset to December 29?

[storm flume]

Hello, @spiral shuttle and @junior tundra!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[prisma oasis]

Why falcon event ended today

[glossy sable]

Because it has to end one day, doesn't it?

[prisma oasis]

@glossy sable it will come back in future?

[glossy sable]

Perhaps.

Perhaps not.

[prisma oasis]

🥺🥺

Wtf is this yar not it is asking 1500uc who the hell will spend that much in a freaking Falcon

😑😐

[glossy sable]

You could get it for free during the event. And yes, some people do spend that.

[remote monolith]

@glossy sable look in #media why can't i !?

[sick shale]

Is sharpshooter achievement fixed?

[glossy sable]

@remote monolith What can't you?

[remote monolith]

I have no freaking idea

It won't let me collect it

Now its gone

... thanks pubgm for wasting my 2 hours

[glossy sable]

I still don't understand...

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@glossy sable PMCO points will be reset to December 29?

[remote monolith]

@glossy sable the thing shows how many minutes you've been watching its gone now

5 - 15 - 30 - 60 - 120

The little box is gone

[glossy sable]

@remote monolith What screenshot are you referring to? I saw nothing from you in #media.

[remote monolith]

Check again @glossy sable

Someone probably delete it

Idk who did

[glossy sable]

Oh, this.

It resets everyday, if that's the question?

Try the usual troubleshooting; refresh the page, try opening it in your browser, restart the game...

[remote monolith]

I did, its gone fully @glossy sable

And they also change classic coupon 150 points to classic scrap coupon for 150 points

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pine ridge]

Attention: PUBG Mobile Official Bangladesh tournament.
Captain registered email has been sent manually to all the top 64 teams.
please check your emails inbox/spams as well if they have received it.
In-game mail hopefully will be sent tomorrow.

Thanks & Regards,
Kazi Arafat Hossain
Community Administrator, PUBG Mobile & Arena of valor ( India, Bangladesh, Pakistan & Myanmar)

[river crane]

Why am i gettin 0 for this?

[wicked timber]

Because it will give you victor shards

[river crane]

Ohh

[polar marsh]

@subtle karma:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

When will the pmco points be reset?

[spice flint]

when will Sara come

the new character

[merry geyser]

wtf hacker is streaming live on youtube.... what pubg is doing ???

[storm flume]

Hello, @merry geyser!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[polar marsh]

@wispy tundra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@heavy lichen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spice flint]

how can i purchase new character Sara

[spring void]

@spice flint check #news

[polar marsh]

@kindred tangle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[bold notch]

@spring void how can I check my nade kills for like my flag like local ranking after this update?

[woeful elm]

@bold notch Season 10 below the friend list , you can then see the ranking

[hollow lava]

Any one Help me

[spring void]

Yes?

[hollow lava]

@spring void my prime plus offer is not available in my pubg game

Please tell me

[light trout]

@hollow lava Please contact the in-game customer service for your issue. They can provide you with better support regarding this matter.

[hollow lava]

@light trout I am trying but Not any Response

[light trout]

It takes them a few days to reply depending upon the number of support requests they received.

[hollow lava]

A @light trout Actually I am purchase prime plus in teick

[night cloak]

Any support online?

[hollow lava]

@night cloakplease help me

[light trout]

What's teick?

[night cloak]

I myself looking for help @hollow lava

[hollow lava]

@night cloakyes

[light trout]

@night cloak What is it about?

[night cloak]

I cannot change my flag. I have bought flag card but it doesnt let me change the flag @light trout

[hollow lava]

Last few months my prime plus offer is not available in my pubg game

[night cloak]

I asked yesterday also but noone said anything

@night cloak Are you trying to change it to India?

Yeah @night cloak

For, now you cannot change it to India. Hope the issue gets fixed in coming updates, @night cloak.

Ok thanks

Is it a bug or intentionally put restriction? @night cloak

[polar marsh]

@robust halo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warm kindle]

hi , my account got hacked and they changed my global version to veitnam version and they changed my user name on pubg but i had got it back but now i want to change it back to global version is there any solution please

[muted cipher]

Hey

How can i get sara in game

[spring void]

@warm kindle you cant

@muted cipher check #news

[muted cipher]

I have that character vouchers

[merry sandal]

Sara will be obtainable starting November 27.

[muted cipher]

@merry sandaloay

Okay*

Thnx

[warm kindle]

but now i cannot use my uk google gift card in veitnam version !?

[merry sandal]

It is impossible to revert to the global version once your account is used to log in on the Vietnamese version. There is nothing we can do about it, unfortunately.

[warm kindle]

So even now i can't use my google gift card ! This is really bad...

Yo guys should fix things like this am playing since season 2 and now like this i lost everything...

[spring void]

Account security is your responsibility PUBGM has no reason to be blamed for it

[woven atlas]

You should have asked us at least before you switched to Vietnamese version

[warm kindle]

Didnt u see ! I said My account got hacked

[spring void]

Account security is your responsibility PUBGM has no reason to be blamed for it @warm kindle

[warm kindle]

Still doesn't make any since that i cannot get back to global version

Easy for u to change all my data to other version but hard to get it back !

Yo all just care about money nothing else only hackers in the game

If yo guys work to fix things like this in the game

[proper monolith]

@spring void Yaar 15 day's is over, but helmet problem is not solved yet 😡

[warm kindle]

Better then answer with we can't help

[tepid stratus]

@spring void config file allowed?

[woven atlas]

@tepid stratus nope. Not allowed.

[proper monolith]

If you Guy's are not able to fix the problem, return the Uc

[tepid stratus]

@woven atlas some of my friends are using config file-_-

[glossy sable]

@warm kindle We can't help. Happy?

[polar marsh]

@tepid stratus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warm kindle]

Yes just admit it :)

[woven atlas]

@tepid stratus if you are ready to risk then you can. It's same as using gfx tools

[proper monolith]

@woven atlas👆

[warm kindle]

Useless support and even ur job is useless :)

Time to move for a better game and better support that they care about their players

[tepid stratus]

@woven atlas I can send that video link also

[woven atlas]

@tepid stratus you cannot mess with in-game files. It may trigger a ban

[sharp gust]

@warm kindle i totally agree 👌

[spring void]

@warm kindle

1. We only provide support for techincal issues
2. Security is your responsibility.
3. Contact VN support since this issue is under them
   Bye!

[tepid stratus]

@woven atlas I know they are using config file which allowed them to use less recoil

[woven atlas]

@tepid stratus They will get banned sooner or later

[proper monolith]

@spring void👆👆😡

[tepid stratus]

@woven atlas They are using it for months or something

[spring void]

@proper monolith it was fixed for most, dont know why it hasn't for you

[woven atlas]

@tepid stratus have patience they will get banned. Alternatively you can also report them in-game

[proper monolith]

@spring void bro it's not fixed, fixed only in lobby not inside the match, if u are saying like this that mean helmet skin should work in my friend game bcoz he also buy the same skin, but not working him also same problem

??

[uncut imp]

I have reported a cheater 5 days ago with a video while he use fast move and magic bullit(auto aim)
And he still on the wind

[spring void]

Forwarded @proper monolith

[uncut imp]

He didn’t get banned!!

How?

[storm flume]

Hello, @uncut imp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[proper monolith]

@spring void Waiting for response from your team, really worst support, not by you, by your Game support team😡😠

[spring void]

Many people said the issue was fixed, you ate three first to report this, wait and lets see

[proper monolith]

@spring void bro I'll reported

@spring void Ya Fixed in lobby i able to see the helmet skin in lobby only, not in match

👆Same as my friend

[spring void]

Yes, it has been forwarded

[fiery yarrow]

hello

[polar marsh]

@fiery yarrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[noble imp]

Im Buy the season How to get Rank here for season ?

[frozen pulsar]

Why?

[storm flume]

Please refer to this channel's pinned messages for further information, @frozen pulsar:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[elder mauve]

where should I submit a cheating players clip?

[storm flume]

Hello, @elder mauve!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[manic garden]

Why

[night cloak]

how to get Sara character?

[proven gale]

Frag grenade turns into a skin I dont own???

[merry sandal]

Sara will be obtainable starting November 27, @night cloak.

[polar marsh]

@tepid stratus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[merry sandal]

Because you were actively teaming up with cheating players, @manic garden. Just like it says.

We cannot and do not handle game account bans.

[tepid stratus]

Hackers are doing live stream @merry sandal do something 😕😕

[deft ferry]

@normal fulcrum There were some materials that u had to collect for the Companion so that u can receive the Falcon but now its not there anymore and i don't know how to get the falcon anymore since they removed it

[uneven gazelle]

Hello

[tepid stratus]

@deft ferry u need 1500uc now to buy falcon

[deft ferry]

@tepid stratus thats lame wtf

@tepid stratus why even put a companion if u need UC for everything ....

[tepid stratus]

@deft ferry idk😂

[deft ferry]

Also please make a shop for BP coins for those that can't aford to buy UC ... Cause they are useless for Premium only

[tepid stratus]

@deft ferry btw u can buy 30 companion shard from royal pass redeem section

[deft ferry]

@tepid stratus i still get the companion it was in the log in section that should be lasting until 26.11

can't get*

[tepid stratus]

@deft ferry u can get companion shard by spending bp coins

But you have to buy rp first

[deft ferry]

ik and thats lame

[brisk loom]

Where can I find the link for PUBGM emulator

[normal fulcrum]

@deft ferry You have to purchase it using 2000 UC

@deft ferry BP shop is already available for Prime Subscriptions

[meager wasp]

Hello Pubg mobile

pls checl this link

Hacker 😂 Live Stream 🙄

Nice Pubg Mobile

[ripe anchor]

When will lite be going global

[deft ferry]

@normal fulcrum yes but not everyone can afford that?

[ripe anchor]

Hello, can anyone help

When is lite going global

[polar marsh]

@unique steeple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@deft ferry That's why event was there to get Companion for free

[dapper trellis]

When not aiming, the crosshairs will be pointing in 1 spot, then when aiming it changes its position. When unaiming it goes back to the same spot. I have video proof please fix!!!

[polar marsh]

@scenic sundial:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dapper trellis]

When not aiming, the crosshairs will be pointing in 1 spot, then when aiming it changes its position. When unaiming it goes back to the same spot. I have video proof please fix!!!

[deft ferry]

@normal fulcrum yes and its not even 26.11 yet

nevermind its fine

[ancient torrent]

why

[dapper trellis]

When not aiming, the crosshairs will be pointing in 1 spot, then when aiming it changes its position. When unaiming it goes back to the same spot. I have video proof please fix!!!

Show me where to send the video

[polar marsh]

@ancient torrent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[light trout]

#WeWantERANGEL2.0

[fair ledge]

How to get beta download link?

Beta!

!beta

[polar umbra]

Is it normal for the game to be choppier than my last gf after the update?

[polar marsh]

@worthy sleet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar umbra]

Lmao bruh hackers doin stream and pubg aint doin nothin bout it?

[maiden glade]

Rip PUBGM

That guy live streaming on YouTube with hacks

And says he is in conquer rank with 50 kd

[polar marsh]

@maiden glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[covert hound]

Just report him on the streaming platform, no one here can do anything about people with hacks @maiden glade

[small wagon]

Why doesnt my twitter dp doesn't show up on pubgm?

-_-

[lost fern]

PUBGM Beta.0.16.0

[polar marsh]

@cedar smelt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tough tinsel]

Hi

My account was stolen and I have proof of purchase bills and everything

[haughty cypress]

and what are you here for? @tough tinsel

[tough tinsel]

I want to help to be able to return my account

[night cloak]

You won't be able to find any. Your account is your own responsibility.

[frozen mirage]

i want to unsubscribe from the newsleeter on my channel

help please

[tough tinsel]

I just want to help or the way I return my account

[haughty cypress]

@frozen mirage only you can manage your own server bot settings, we cant do a thing about it

@tough tinsel if its already in the hands of someone else, you arent getting it back

[frozen mirage]

@haughty cypress its not the bot who sends messages but its the server who sends it

see the ss

[haughty cypress]

you didnt send any ss lol

[tough tinsel]

I have taken my account and have payment bills

[haughty cypress]

@tough tinsel that doesnt help because whoever with your account still has access to your account

[frozen mirage]

see

[haughty cypress]

@frozen mirage then just disable it the same way you enabled it

[frozen mirage]

i cant

there is no option

fro doing that

for*

[haughty cypress]

how did you enable the newsletter then? @frozen mirage

@tough tinsel we cant do a thing about it here, you're genuinely wasting your time

[tough tinsel]

Delirium collar account and mail I can Eric pay bills

[bold siren]

@frozen mirage:

https://support.discordapp.com/hc/sv/articles/360028384531-Server-Following-FAQ

[tough tinsel]

I speak to answer my account

[frozen mirage]

when i joined the channel it showed subscribe to our newsletter to get upddates on your server @haughty cypress

[haughty cypress]

try leaving the server and rejoining @frozen mirage

[frozen mirage]

waht's that @bold siren

[haughty cypress]

without clicking on the sub

[frozen mirage]

ok wait

doing that

[bold siren]

You want to unfollow the channel, right, @frozen mirage?

[haughty cypress]

imma hop away

[bold siren]

Go to your server's settings and then Webhooks.

[tough tinsel]

@bold siren Can you help me bro

[frozen mirage]

see this message came when i subscribed it

yes @bold siren

[tough tinsel]

You have stolen my account what should I do

[bold siren]

What exactly do you want to do, @frozen mirage?

@tough tinsel:

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

[frozen mirage]

thankyou @bold siren

for helping me out

[bold siren]

You're welcome.

[frozen mirage]

i got help from @molten crown

thankyou both of you

[bold siren]

👍

[scenic umbra]

hello

[bold siren]

Hello, how can we help you, @scenic umbra?

[scenic umbra]

i want to restart my progress

reset

[mystic stratus]

It is an unjust company and does not care about the player

It is unfair injustice

[polar marsh]

@mystic stratus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
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@olive gorge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[oblique shale]

Can you help me i don’t like this country

@polar marsh

@frozen mirage

@tough tinsel

[night cloak]

@oblique shale The system detected that you are from Iraq and you can change it after 120 days. Dw, it won't make any change in your gaming experience, it's just there for regional events snd offers.

i want logout of this account and i cant any one can help me?

@night cloak

@light trout

[oblique shale]

@night cloak help me why chang after 120 days

@night cloak I now help me

@night cloak ??

[night cloak]

@somber solstice

@neon patio

[oblique shale]

@polar marsh

@bold siren ??

[sweet cedar]

Don't pin them in this way guys

@oblique shale Game detect that you are from Iraq and you can change it after 120 days end of story