#questions

1 messages · Page 664 of 1

mossy magnet
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i don’t have the issues but as a person who basically is friends with some people who have these issues,
i do feel bad for them.

median flint
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Is there anyone can help me ?

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With my problem

mossy magnet
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@median flint there is a period of time you need to wait before changing flags

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basically a season worth wait (60 days)

median flint
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@mossy magnet i have flag card

mossy magnet
#

keep in mind that flag cards are bugged

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although being reported

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the devs

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have yet to fix this

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it’s been bugged since release

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so you wasted $3 on something you could’ve waited for

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congrats.

median flint
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I changed my flag to other countries it success

mossy magnet
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if you want it to have a chance of being fixed

median flint
#

But m trying belize and bellarus

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They dont

mossy magnet
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yeah due to a wait period that was probably over

neat turret
#

Has Erangel 2 been announced even?

mossy magnet
#

flag cards do not work

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yeah

median flint
#

M just trying to achieve the hashtags

prime ferry
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Does this effect pubgm rules??

mossy magnet
#

as some sites say but that is false

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unless the devs want to treat us for thanksgiving

median flint
#

I wasted almost 1000$ for the m416 ice skin so it doesnt matter wasting 3$ on flag card

mossy magnet
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cards don’t work

neat turret
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@prime ferry that is a waste of resources, don't bother

mossy magnet
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only rename cards

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simple.

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flag cards are still bugged

median flint
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It worked on other countries

neat turret
#

November 2019? Erangel 2 isn't in the beta.

mossy magnet
#

that was probably chinese version

prime ferry
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@neat turret is there any other apps ??

median flint
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It there any other countries have low rank ?

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Like belize ?

neat turret
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@prime ferry boosters are not a good practice. Just turn on battery saving mode on your phone, and you'll see the same performance improvement.

prime ferry
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@neat turret i use low end device......

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@neat turret before game was smooth now after update it is lagging much and having rwndering problems....

neat turret
#

Yes, and using an app to do functions your device has built in is ineffiecent.

nimble onyx
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@prime ferryyou can use but it will badly damage your phone performance

neat turret
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I do too on flagships. Boosters aren't the solution

prime ferry
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@nimble onyx thanks for suggestion!

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@neat turret thanks for suggestion !

pine frigate
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How do we report bugs

scenic plinth
#

HELP

polar marshBOT
#

@scenic plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@pine frigate just tap report on top on right

graceful estuary
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I'm not able to hear any in game sound what should I do

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Anyone hello mods

regal perch
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Did you play with the audio settings? @graceful estuary

graceful estuary
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Nope everything just same as before

regal perch
#

You sure

graceful estuary
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I tried repair also

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Yes

regal perch
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Could be your device

spring void
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@graceful estuary using head phones?

regal perch
#

Have you tried playing music or such

graceful estuary
#

Yes they r fine @regal perch

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@spring voidyup

proper monolith
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I purchased a helmet { Patch Master Helmet } from offer zone, i am equipping the helmet, but Skin is not Showing in Matches

spring void
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@graceful estuary can you hear music in headphones?

proper monolith
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It's 9-10 Day over!

graceful estuary
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@spring voidyes

night cloak
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Id like to report someone for slanging sexually harassment words at me

spring void
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Not sure, try reinstalling

regal perch
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We're they working before?

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Were*

spring void
graceful estuary
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@regal perchare u asking me

regal perch
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Yeah

graceful estuary
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@graceful estuaryyup I'm facing this problem since 2 to 3 days now

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@proper monolithis it showing in the lobby??

regal perch
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Could be a corrupted file, do what Pro plays said.

proper monolith
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Before it's not Showing in lobby but after complaint, one Update comes 3mb, after showing in lobby

spring void
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@proper monolith it was fixed in last update

proper monolith
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But not showing in Match, not mine only my friend

graceful estuary
#

@proper monolithim mean on your head

proper monolith
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Ye

regal perch
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Maybe it's glitching

ebon comet
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Ahi

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💦 💦 💦 💦

regal perch
#

Does your friend see it on your head when you are in a match?

ebon comet
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Hello

proper monolith
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It's not a my glitch only, not showing my and my friend who purchased this helmet

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@regal perch not Showing in Match,

polar marshBOT
#

@ebon comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring void
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@ebon comet reinstall the game to avoid it happening

ebon comet
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Bro i have limited data so is there another way?

proper monolith
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?

spring void
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No, since it modifies file you have to reinstall @ebon comet

ebon comet
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Repair?

spring void
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@proper monolith please contact ingame CS and report the bug

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@ebon comet no, i dont think it is safe enough

proper monolith
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@spring void Reported this Bug there before 9 days no response

ebon comet
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@spring void @spring void @spring void @spring void9Ok

proper monolith
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That i come here!

spring void
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@ebon comet ?

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@proper monolith wait i will forward the issue

regal perch
#

@ebon comet you got penalised for using a cracked version?

ebon comet
#

no

regal perch
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I mean is that what the notice say?

ebon comet
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Nothing

regal perch
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Oh

polar marshBOT
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@ebon comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slim galleon
proper monolith
#

See

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Showing in bag but not showing in actual

spring void
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Forwarded the issue

umbral vector
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hello i would like to mention my login problem can somebody help?

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is this a glitch/bug ?with multiple accounts

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or just me?

foggy notch
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There's a bug/glitch where when u enter a car/motorcycle the vehicle control's doesn't appear and you can't even jump out of the vehicle no option to change seats or what's so ever ...if this happens your basically f##cked ...

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Overall the game is good in bringing new content and excellent in bringing new glitches/bugs

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Hope this happens in PMCO

umbral bay
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Anyone can explain that i got the last mail about my acc hack issue

storm flumeBOT
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Please refer to subpoint 2.9 in #faq for further information, @umbral vector. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

bold siren
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Your account got hacked, @umbral bay?

storm flumeBOT
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Hello, @foggy notch!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

polar marshBOT
#

@devout iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lavish laurel
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@polar marsh Europe FPp top100 group C

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3 team with full of hackers

foggy notch
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Meh

coral harbor
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Hello

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Is there a language spoken in Arabic?

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Is there someone?

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Help

night cloak
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How is this guy from UK but has chinese title?

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @coral harbor. Remember to read through #faq before asking questions in the support channels.

bold siren
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They don't have to be from China or UK, @night cloak.

night cloak
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I thought those titles were only for people from that country e.g. Only people who have the UK flag can get a UK title

turbid saddle
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If Icollect 50 puzzles i can get the falcon companion without updrading the royale pass right?

pulsar wigeon
#

Hello

turbid saddle
#

Pls help

bold siren
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Yes, @turbid saddle.

turbid saddle
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Thanks

bold siren
#

Hello, how can we help you, @pulsar wigeon?

pulsar wigeon
bold siren
#

?

pulsar wigeon
#

@bold siren
The accounts were frozen for 3 months and we did not use any of the tools of fraud without any reason.

storm flumeBOT
#

Please refer to subpoint 2.9 in #faq for further information, @pulsar wigeon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

pulsar wigeon
#

where is she ?

modest depot
#

@molten crown @light trout @bold siren @night cloak 5 ACCOUNTS IN 1 WEEK BLANKED FOR DATA CHANGE
ALL WAS ON LIVE
RECORDING
WHAT IS THE REASON OF THIS?

last glacier
bold siren
modest depot
#

I EMULATOR

pulsar wigeon
#

This is supported

modest depot
#

@bold siren @bold siren PUBG MOBILE ID 5257216019 I'M EMULATOR PLAYER PLEASE REMOVE IT

polar marshBOT
#

@pulsar wigeon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

noble imp
#

Im Buy elite bass in PUBG How to get Rank Elite ?

hot harness
#

This player is using Location hack and aimbot only. Also he's been hacking for awhile what I heard. He killed my squad with k98 only. All of us got kill

storm flumeBOT
#

Hello, @hot harness!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

light trout
#

@hot harness Feel free to report them through the above link.

hot harness
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Shouldn't have removed my last message. It's important that other people sees this and I ain't lying anything

#

@light trout can't fill anything with phone. That work on PC?

light trout
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Yes.

hot harness
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I will thanks

lucid plume
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@here i got banned for unfair reasons what should i do ??

night cloak
#

same

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Please refer to subpoint 2.12 in #faq for further information, @lucid plume. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

gloomy tapir
#

Can pubg display my profile picture from Twitter?

gilded swift
#

Give me solution now

night cloak
#

Is there any way I can use vpn to get better connection for SA server Cos I wanna play on that server now but my ping is too high

feral isle
#

@molten crown When we will get our PMBC result of top 64?

north seal
#

I just recently upgraded my WiFi chip and ram, now i can’t get the game to load, always getting error code 154140716, how can i go about fixing this? Using gameloop emulator

night cloak
#

@feral isle before the start of the next rounds

#

It’s still there

willow nebula
#

Can we not send video proof of an absolute wanker using cheats?

gloomy tapir
#

Can pubg display my profile picture from Twitter?

open oracle
#

Why pubg is banning free hacks users only??

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Crew challenge full of hackers still you guys ain't doing nothing but fix the UC glitches so fast even before everybody knows about that do the same thing for hackers/cheaters.

And new anti-cheat do nothing,
Crew challenge full of hackers game getting fkd by hackers

marsh tusk
#

@open oracle lmao. i don't think they will ban those vip cheaters even if you have evidence against them. so many cheaters doing livestreaming on facebook and not even afraid getting ban, because they knew they won't. all of em equipping expensives items like max m4 the fools/ice etc. most of em are conquerors for few seasons already. goodluck getting pubgm devs attention

night cloak
#

@night cloak, Using any third party app may ban your account. It is advisable chance your data service provider.

#

@willow nebula, There is a link above, you can upload the video in that given link and report the user.

willow nebula
#

@night cloak what link above m888

fathom dome
#

@open oracle they only understand to make money.

night cloak
#

@willow nebula

cosmic gazelle
#

Why there's no sound in the actual RP emotes?

#

@gilded swift same with me

inner imp
#

who can help me here ?

polar marshBOT
#

@inner imp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@solemn dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

light trout
#

@gloomy tapir Yes, but it may take some days for it to change the avatar.

craggy orbit
#

wat to do if my game's having a frequent "no response to the server, request timed out" error??
Things i did :-
Repaired my client
restarted my internet like 20 times
and its still notworking

hot tree
#

Hello I was wondering if I could still try to get the falcon using the scraps when the new season came out?

#

Idk I’ve been really excited to get it n worried all my work towards getting it will be useless

cerulean zinc
#

I got 41 companion shards can I summon a falcon if I complete all missions?

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I can’t use UC tho

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So can I get a falcon if I complete

vital wraith
#

Yes

cerulean zinc
#

I got 43 this morning

#

Event ending tomorrow morning or evening ist ?

#

Coz if I complete all missions of today, still I will lack 4 shards

#

So I need another set of missions so I can get one falcon for myself

#

Someone help me

night cloak
#

2 flare 6x kar full 3. THANK YOU!

covert hound
#

Who do you mean screen lock?

#

@night cloak

night cloak
#

@covert hound i need help if u have time

covert hound
#

State what you need help with

#

Someone will respond

night cloak
#

can i talk to you?

covert hound
#

Just state what you are having trouble with and someone will help if they can

cerulean zinc
#

When the falcon event gonna end according to ist?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc
#

@covert hound can u help me?

#

Sorry for ping

#

But no one responded so.....

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When the falcon event gonna end according to ist?

covert hound
#

Ist?

cerulean zinc
#

I thought u also helper sorry by mistake

#

Indian State time

#

Coz I need falcon so hard

#

I got 43 shards

#

And idk when event gonna end

covert hound
#

It ends on the 24th

cerulean zinc
#

Morning or evening?

covert hound
#

The 24th more than likely at reset on the 24th

twilit copper
#

@cerulean zinc 5:30AM IST morning of 25th November

cerulean zinc
#

U sure?

#

On 25th November

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Yayay so I can get falcon if I complete all missions

twilit copper
#

@cerulean zinc not sure.. but if it last till 24th then it means it will available full day on 24th

cerulean zinc
#

Yeah hopefully

twilit copper
#

Yeah best of luck getting falcon

cerulean zinc
#

Today 23rd so I can have 3 more shards, (I collected login ones) so if tomorrow we can complete missions whole day, I can get falcon

#

I have 43 As for now

twilit copper
#

@cerulean zinc yeah you will get !

cerulean zinc
#

Yay!

#

Thx for help guys

hidden rivet
#

Whas modification runtime game data so I don't run into it?

covert hound
#

So long as you play the game fairly and do not use any third party apps or try to cheat in any way you won’t have any issues @hidden rivet . Please also change your discord name to something less offensive

normal fulcrum
#

@hidden rivet Are you on emulator?

covert hound
#

You should probably reset his name @normal fulcrum

normal fulcrum
#

That's something a mod can do @covert hound

covert hound
#

Ahh figured you should be able to

normal fulcrum
#

@light trout

#

@covert hound I can change nicknames, but that's a user name and it's best if you ask a mod in #discord

polar marshBOT
#

@umbral jasper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

covert hound
#

Exactly you give him nickname @normal fulcrum lol

storm flumeBOT
#

Hello, @umbral jasper!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

covert hound
#

You just give him nickname “request name”

normal fulcrum
#

I changed @covert hound

#

But this matters should be handled in #discord

covert hound
#

No problem was just trying to help with his support question and tried warning him about his name at the same time, being contributor you should just automatically do it I shouldn’t have to ask you to change an offensive name

#

No more talking this is for support only please move to #chat if you’d like to keep talking

cinder phoenix
#

😂

olive vigil
gritty glade
#

In RP Reward,
Why there is no sound in EMOTE

#

@olive vigil

It's Automated bot reply

night cloak
#

@covert hound screen lock = display death, crash, i can't do nothing

feral egret
#

Heyy.. i need help

cosmic gazelle
#

Anybody here😪

polar marshBOT
#

@feral egret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral egret
#

Thats not my question

steel wing
#

@feral egret whats ur question

normal fulcrum
#

@feral egret You can't. Leadership will be transferred soon

feral egret
#

@normal fulcrum how many days it will take ?

normal fulcrum
#

@feral egret Leadership transfer will not be done

night cloak
#

@polar marsh hel0

somber palm
#

Hi , is there anyone can help.

#

I downloaded the vietnamese version by mistake and signed in , is there anyway to solve this problem and go back to the global version?

grizzled lark
#

Unfortunately there are no ways of reverting that actions, @somber palm.

haughty cypress
#

is nobody gonna comment on how nsfw his pfp is?

somber palm
#

@grizzled lark thank you.

dense hedge
#

Hello

#

I got an reward from the spin today which was an premium crate but it didn't appear to be in my inventory or in the mail

#

Not from the spin actually but from the surprise reward thing

#

And also I had around 8 premium scrap coupons which are also mission from the inventory 🥺

#

Missing*

obtuse solstice
#

Why I dont have the new sounds?
I have a Samsung Galaxy J5

polar marshBOT
#

@wind fossil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

I have a problem with my pubgm account but I would not like to discuss it in public

tulip thistle
#

Plz remove again button from crate when I open crate from coupons to skip animation I dearly click and by mistakes I click on again button my 120 UC waste

Plz fix it people losing there uc

alpine mirage
#

Help me

polar marshBOT
#

@alpine mirage:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Can someone help me?

shell sigil
#

for?

novel oracle
#

Hello!

#

Needed Help in Hosting a Tournament Room!

night cloak
#

I need help for an issue I'm having and the problem is quite important

shell sigil
#

what problem

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant onyx
#

@night cloak what happen ?

blazing quest
#

I opened my account after a while, I haven't opened PUBGM in a month or two, just to find all my stuff lost. I had to make a new account even though I connected with the same facebook. Please @ me or dm me. Thanks

night cloak
shell sigil
#

bcs he has 5 assists

night cloak
#

I need to speak with a modo

#

oh okay thank you

umbral vector
#

no such kind of abnormalities were used. and if any proof has been found pls respond as i also would like to see whats the thing i have done which made my account froze. bs

vagrant onyx
#

to access emulator support

polar marshBOT
#

@proper crane:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

neon berry
#

Why was my review downloaded to Bronze?

night cloak
#

do some one want to play whit me

neon berry
#

؟

lost shuttle
#

I have this issue , and when i reset the game , the same problem happen again

remote sand
#

I'm experiencing very high ping today. My normal Asia Server ping is 20ms, but today I've been getting 200-600ms constantly. Any fix to this?

feral isle
#

@light trout when we will get our Pmbc result of top 64?

light trout
#

@feral isle Please contact @pine ridge regarding that challenge.

polar marshBOT
#

@opaque lichen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ocean sail
#

Help please. I cleared data. Didnt work. I cleared cache. Didnt work. I uninstalled and reinstalled the game twice. Didnt work. I have a Samsung S9+. Its the first time Im having this problem. The wifi is working for everything else but for some reason it cant load PubGM?

#

@polar marsh

normal fulcrum
#

@ocean sail Try using another network

reef stirrup
blazing phoenix
#

Sorry if stupid question I haven’t played in a while, but where did my season 7 ace title go?

#

Do they expire or something?

ocean sail
#

I would but is that really a fix? Am I supposed to use another network everytime I want to play PubG now? @normal fulcrum lol

torpid storm
#

No reason and reason tell me what is the reason which regulations I violence first tell me?

normal fulcrum
#

@ocean sail If the game is showing connection issue than you must be having connection issue. Simple as that. Try and change your network

torpid storm
#

If I file clam is only said If you use -------.

normal fulcrum
#

@torpid storm We don't deal in banned accounts. We don't know why someone's account got banned. We cannot unban anyone's account. Best if you use file claim and wait for a reply

torpid storm
#

No I want reason why my I'd ban?

#

I not saying that unban me or etc.

#

Reason?

#

If I do hacks then why I will purchase rp?

#

Proof

#

you need

#

see the proof

crystal sequoia
#

were you using any 3rd pary application

normal fulcrum
#

@torpid storm Did you read my 2nd statement?

crystal sequoia
#

by any i mean gfx tool virtual space etc

torpid storm
#

@normal fulcrum No I want reason.

#

Why my I'd ban?

#

I am not saying that unban my I'd etc.

normal fulcrum
#

Read my previous message again

torpid storm
#

Yup I will talk to custom service

normal fulcrum
#

I clearly said we don't know why someone's account got banned

polar marshBOT
#

@crystal sequoia:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

reef stirrup
#

any answers for my message above?

#

what a great support

vagrant onyx
#

@torpid storm you might did something that made you banned ( mostly of you broke the game role > terms of use < )

normal fulcrum
#

@reef stirrup What event is that?

reef stirrup
#

@normal fulcrum it's under the events tab and ESPORTS tab

normal fulcrum
#

Ok let me check @reef stirrup

#

I guess you need to send them a mail on the email mentioned on feedback page @reef stirrup

reef stirrup
#

?

#

It's definitely not a feedback, it's a programmed scam to waste our time

normal fulcrum
#

I have forwarded your issue @reef stirrup. Still it will be best if you contact customer support in game or send them a mail using email mentioned on feedback page

#

@reef stirrup That must be some bug. It should be fixed soon

reef stirrup
#

Contacting the customer support takes ages to get a single reply from them bruh

normal fulcrum
#

If you select correct options than you can get a reply quicker than expected. In like a day or two

reef stirrup
#

🤷

onyx junco
#

I've purchased uc today but it's not getting credited to my account

normal fulcrum
#

@RRA么DᴇᴀᴅPooL What was the source of your purchase?

onyx junco
#

Method of purchase?

reef stirrup
#

Ingame purchase via google play or app-store or via websites like Midasbuy

onyx junco
#

@normal fulcrum in game purchase

storm flumeBOT
#

Please refer to subpoint 4.q in #faq for further information, @onyx junco. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

polar marshBOT
#

@marsh trail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

heavy sable
#

@vital sluice

#

I'm losted twitter account and i want unlink my pubg account help me

grizzled lark
#

You cannot unlink your accounts, @heavy sable. You need to contact in-game customer support for making it secured if you already have your Twitter account secured.

heavy sable
#

@grizzled lark my account has lost

#

Im linked with Facebook and Twitter

#

But twitter account has lost

#

@grizzled lark

#

Please help me

grizzled lark
#

@heavy sable,

My social media account is hacked what should I do?

Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #invalid-channel 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

Get instant answers to the most common questions and learn how to use Twitter like a pro.

sour phoenix
#

I want to complete the purchase via Paypal

night cloak
#

@sour phoenix Are you on Android or iOS?

sour phoenix
#

@night cloak PC xD

heavy sable
#

@grizzled lark give me hindi role

#

Im indian

sour phoenix
grizzled lark
night cloak
sour phoenix
#

@night cloak Thank you.

night cloak
#

No worries!

heavy sable
#

@grizzled lark gfx tool is illgle or not

polar marshBOT
#

@sour phoenix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @heavy sable.

slim cargo
#

So was on 19 out of 20 kills for the RP mission of killing enemies with LMG... next game I got 4 kills with m249 and it still says 19... gave it a game in case of lag and still not there

polar marshBOT
#

@solar atlas:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lethal raft
#

I redeemed a classic crate coupon and i got classic crate coupon scrap. Why?

dreamy kernel
#

Hello, is it possible to unsinstall or disable the ressourcepack? i got some problems.. the texture´s of some buildings switch second for second... between the normal and this (im on emulator, maybe i can delete it from folder anywhere?)

untold crest
#

@dreamy kernel put colour smooth

nimble onyx
#

how to fix mic glitch?

night cloak
#

@nimble onyx, You need to restart and see if it works but if It doesn't then all your teammates need to restart and it's fixed.

nimble onyx
#

@night cloak oh thanks bro

night cloak
#

@nimble onyx, Does it happens in the waiting lobby or in game?

#

@lethal raft You have to contact customer support from the game.

#

Where do I send video of hacker that I recorded in India bonus challenge and get him banned??

#

because I had him thrice in matches of India bonus Challenge

#

@dreamy kernel , That happens in emulator, you can ask for help in #emulator-support, I am not sure if there is any fix for the current issue.

#

@night cloak, Scroll above there is a link posted by the bot to report in-game hacker and upload the video as a proof.

jolly timber
#

@Daniel Mu

#

hello

onyx cairn
#

@jolly timber coming up later to you, please state your issue here, a moderator or contributor will help you instead of me.

jolly timber
#

i need help in setting for my Akm and M416 with 4 and 6 x sope. for shooting med and long range

#

One more important things i need to ask, Whenever i ask to talk to someone from your bot in customer service, it dont get anyone and simply close the chat with riduclous answer and ask for rating.

#

why AI being given that job while im asking to talk to someone.

median flint
#

Hello

#

Is there anyone from support team

#

I need help with issue

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @median flint. Remember to read through #faq before asking questions in the support channels.

lyric shoal
#

Hi pubg support when the players are near the game lag why?

normal fulcrum
#

@jolly timber We don't provide help for settings of ads and anything else. You can check online or ask someone in #pubg-mobile or #chat regarding that

median flint
#

So i am trying to change my flag to belize and bellarus .... its failed ...
But when i tried other countries it succes

#

I want to change the flag to belize for rank hashtags

normal fulcrum
#

Also @jolly timber, bot ia there to understand your issue so you provide all the information before hand and bot will provide you possible solution saving yours and CS' time

#

@median flint Do you get any error while changing flag?

median flint
#

Nothing

#

I click on it the flag and nothing shown i click on other flag like sweden it succes

normal fulcrum
median flint
#

@normal fulcrum how can i report the issue

storm willow
velvet bone
#

Get rid of hackers!!!

#

You guys don't do anything

thorn crest
bold siren
#

I agree, we cannot do anything, @velvet bone. So that’s why we ask you to report them in-game and with this link: http://bit.ly/report-pubgm-cheaters

#

What is the issue, @thorn crest?

thorn crest
#

@bold siren i was stuck and not able to come out or even exit motar

storm flumeBOT
#

Hello, @median flint!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

thorn crest
#

@storm flume i did

bold siren
#

If that happens again, you can just ask your teammates to knock you and revive.

thorn crest
#

@bold siren but my terminates were dead

bold siren
#

I said “If that happens again”.

thorn crest
#

@bold siren ok

#

@bold siren i got stuck in steps iknocked out my self but no use

#

@bold siren i did not go it happened on its own

kindred zephyr
#

I'm not able to complete achievement runtimes why?

ocean sail
#

When I log into pubg with normal wifi....it cant connect to main server

But if I switch on a VPN then it connects. Why? 🙄 😭

night cloak
#

A regional blocker is in place, most likely, @ocean sail.

#

Or that your network is restricting usage of the app.

ocean sail
#

That actually helps a bit...lemme explore that @night cloak

Any advice on how I unblock lol

kindred zephyr
#

@night cloakI'm not able to complete achievement runtimes why?

#

Can anyone please respond

nimble onyx
#

@night cloak bro in game

#

in every match

cerulean zinc
#

Is using game boosters allowed?
I didn’t used Till now I am asking so I don’t get banned

#

Tell me plssss guys

#

Pls ping and answer

cedar rover
#

The esports centre is giving classic scraps for 150 points instead of classic coupons. While the image clearly indicates classic coupon.
Will we get only scraps because 150 points for 1 scrap is lot of effort.

kindred zephyr
#

@cedar roverme too

cedar rover
kindred zephyr
#

This game is making a fool of us bro

#

Added soo many dumb stickers in the crates and now I'm getting silver frags and stickers only

cedar rover
#

Same here man

#

No luck these days

cerulean zinc
#

@spring void

#

Is using game boosters allowed?

#

Sorry for ping

spring void
#

No, if they manipulate or modify game

glossy sable
#

It depends on what "game booster" you're using. If it's your device's built-in "booster", like on Samsung, Honor, etc., it's okay, as they just clear the RAM and optimize your phone usage towards the game you're playing.
Else, the only "booster" allowed is an app called WeGame for PUBG Mobile, but it's available in India only.

cerulean zinc
#

So I can use WeGame booster? @glossy sable

#

Thx!

#

Pls help @spring void

glossy sable
#

@cerulean zinc Not that, WeGame for PUBG Mobile.
I wouldn't recommend using the others.

lethal raft
#

Customer support is in the report button ?

glossy sable
#

No, Settings, bottom left corner.

lethal raft
#

That doesn’t helps

glossy sable
#

Well, you asked for Customer Support, that's where you can find it.

lethal raft
#

Well .. i asked for something else and the other guy named RocX told me to go to the customer service .. Which doesn’t helps my issue..

glossy sable
#

What is your issue?

lethal raft
#

Same as MadHawk

glossy sable
#

Can you be more specific?

lethal raft
#

The esports centre is giving classic scraps for 150 points instead of classic coupons. While the image clearly indicates classic coupon.
Will we get only scraps because 150 points for 1 scrap is lot of effort.

glossy sable
#

Well yes, your only option is to contact the in-game Customer Support.

#

However I will forward this feedback too.

#

Done.

limber owl
#

Is anyone having trouble with all of a sudden when an enemy approaches you especially in a car your character freezes and it shows you're disconnected but you can still hear what's going in in game?

#

Happened to me and a few others I know

lethal raft
#

Yep .. it happened

glossy sable
#

That happens when using a low-end device or a slow / unstable connection.

lethal raft
#

And someone told me they are working on that

limber owl
#

Oh please. I'm running an iPad 7 which plays ultra HD and extreme fps

lethal raft
#

I have and iPad 6th gen 62 GB

glossy sable
#

The game has to process all the things happening at the same time, and if the players are very far from the servers it takes time; and glitches, which sometimes makes the game crash.

limber owl
#

Low end device my toe. (watched language)

#

And also we were on the south african test server running 40ms ping

#

Thanks for trying to explain but it's not what you think.

glossy sable
#

No, ping isn't an issue.

#

And watch your language.

limber owl
#

Better?

cosmic gazelle
#

Any Mod here?

glossy sable
#

Better.

#

Yes?

cosmic gazelle
#

Why there's no Sound in RP reward Emotes,it was there in Beta

glossy sable
#

Can you be more specific on that? Also file a bug report, please.

storm flumeBOT
#

Hello, @cosmic gazelle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

cosmic gazelle
#

This emotes have no sound effect in it but it was there in Beta Version. @glossy sable

ornate badger
#

I need help.... I am not able to see the regional leaderboards of squadwins grenadier etc...

#

Pls mods help me xD

polar marshBOT
#

@swift path:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hearty oyster
#

@cosmic gazelle hii

kind drift
#

ban

polar marshBOT
#

@hushed zenith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

oak ravine
#

Can you sponcered me

polar marshBOT
#

@rocky gull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ancient kestrel
#

Currently my phone support high fps on smooth graphics. It has sd 665. It is new processor so maybe game is not optimised for it. So my question is can software update or app update unlock ultra or extreme fps on smooth?

#

@me if someone knows

oak ravine
#

How I add pubg update on my server

cyan wraith
#

My account got hack can anyone help me ???

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar marshBOT
#

@gusty pier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

small wagon
#

Uploaded profile picture in twitter doesn't show up on pubgm

#

🙄

polar marshBOT
#

@undone bramble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bold siren
#

When did you change it, @small wagon?

night cloak
#

Will be changed within 24 hours

polar marshBOT
#

@crisp escarp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

small wagon
#

@bold siren my account had no profile photo...I set one 4-5 days ago

steel wing
#

@small wagon it takes times to sync ur avatar with ur social networks

#

@bold siren

bold siren
#

?

steel wing
#

I need help ab a mission

#

It says complete 500 matches in arcade mode

#

I did 498 matched

#

Matches*

bold siren
#

Yes?

steel wing
#

Played like 4-5 more but

#

Its frozen at 498

bold siren
#

Did you try repairing your client?

steel wing
#

Nah

#

Imma try to restart the game

#

Didnt wor

#

K

#

This is pissing me ogg

#

Off*

#

I use mobile data

#

Will it take much mobile data to repair the client @bold siren

#

?

bold siren
#

I can't tell since I never tried repairing my client while being on data.

steel wing
#

@bold siren I pressed to repair

#

But nothing looks like what am looking for

#

It says to chose which map to delete

#

Routine repair

#

Delete downloaded resources

#

And stuff like this

night cloak
#

Hello,So,my friend deleted his pubgm account himself,but he logged in within 7 days again,can he still login into his account now?Thank you.

neat turret
#

"irreversible"

polar marshBOT
#

@opal drift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

delicate summit
#

@polar marsh, solve this big please

steel wing
#

@warm wren

hasty oak
#

بيض

steel wing
#

@light trout

#

Its stuck at 498

#

Wont pass it

#

@molten crown :/

#

At least u respond to me

molten crown
#

I don’t know how to fix it. I would suggest filling a bug report if ones not already submitted.

steel wing
#

Nu

covert hound
#

I know this might sound dumb but make sure you are playing arcades, I do not believe that evo underground count towards arcades, only quick match and sniper training

#

Another thing is if you are with a group and leave before them it doesn’t add the game to the total until after everyone has completed the match. Try waiting a few minutes then resetting game

glossy sable
undone tree
#

Hacker

#

This is my id 558448097

polar marshBOT
#

@undone tree:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Hello i have lost item after update

#

I send message to cs in game

#

They did not respond back

#

@night cloak Which item did you lose?

#

2 buggy skin

#

Boot want items names and my id

#

I send them

#

After 2 week nothing

#

@night cloak Which buggy skins? Can you say the names and where did you get these skins?

#

Lifesaver buggy and Black magma buggy

#

From classic create

#

Thety lost after i update( 08.11.2019)

alpine arrow
#

Hello, midasbuy limited items like the m4 skin and others, panda head etc has expired?
When will it be available again on midasbuy?

#

I totally forget about it, when I went back to buy them they were gone 😢

tawdry sand
sharp frigate
#

Hi I can’t find irradiated frog event in my region any help please

tawdry sand
#

No one even read what i typed in my explanation

sharp frigate
#

Sorry ok

tawdry sand
#

Can pubgM support actually provide some dang support!?

night cloak
#

@night cloak Do you happen to have a screenshot of the items from your inventory?

#

@alpine arrow Those are regional event discounts.

#

@tawdry sand And what is your explanation?

#

Im not taking screenshot of my items😞

tawdry sand
#

@night cloak

sharp frigate
#

I want to get this item but when I click get it now nothing pops up

kind sage
#

@delicate summit as you can see it's different achievement,one that will trigger when you didn't get legendary item. and one trigger when you didn't get mythic item. there's nothing wrong with that

austere geyser
#

Hello

#

I lost my account

#

How i can get back it?

covert hound
#

Why was my message deleted?

night cloak
#

@tawdry sand Can you take a screenshot of the clan page and send here covering your leader's activity?

#

@covert hound Please read your DMs from @storm flume.

alpine arrow
#

@night cloak what region has that discount for the panda head and m4?

delicate summit
#

@kind sage but i am not finding Ant legendary clothes

night cloak
#

@alpine arrow I've no idea.

#

@austere geyser Can you elaborate?

austere geyser
#

One true baby cow can you come to pv?

tawdry sand
#

Ok..gimme a sec..but don't refer to them as my leader pls.. @night cloak

night cloak
#

@covert hound Please read DMs from @storm flume.

#

@tawdry sand Your current clan leader, to be exact.

sharp frigate
#

Is irradiated frog event available in Hong Kong region ??

tawdry sand
austere geyser
#

@night cloak can you come dm?

night cloak
#

@sharp frigate I think Hong Kong has a different PUBGM version. No?

tawdry sand
#

I can answer that one...yes hong kong has a different version of pubgMobile 2 versions actually

austere geyser
#

Some admin can come to private please?

nocturne fiber
night cloak
#

@austere geyser It is fine here. You don't have to share private information. Just tell me what happened.

storm flumeBOT
#

Hello, @nocturne fiber!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

austere geyser
#

Bro

#

Now i can write?

night cloak
#

I read it.

austere geyser
#

Ok

night cloak
#

@austere geyser Did you try to recover the stolen account?

austere geyser
#

Yes but I didn’t work

#

I try to get email to fb with my card id and dindt work

night cloak
#

@austere geyser If you look into the login screen of the game, you will see there's no way to log in without a linked method. You cannot email Facebook, you may wanna try https://www.facebook.com/hacker this link to recover.

austere geyser
#

This link doesn’t work

#

It say it s expired

#

No longer available

night cloak
#

@night cloak you can not help me ?

#

@night cloak Unfortunately, no, without a screenshot.

#

@austere geyser I just copied it from my browser. May I know what is your region?

austere geyser
#

I m from romania

#

Europe region

night cloak
austere geyser
#

He changed also email

#

I can t do anything

#

@night cloak you think i can recover my account?

night cloak
#

@austere geyser Yes, if you try and it wasn't disabled.

austere geyser
#

I m noobie bro at this,i need someone to help me

#

I will appreciate he s help

kind sage
#

@delicate summit not even one? because once you got one it will reset your achievement. just like login achievement straight for 60 days,if you miss one you need to start over

austere geyser
#

@night cloak you know someone who he can help me or you i willl apreciate bro

night cloak
#

@austere geyser Go to the link, login your account with old password and try to answer the questions, as well as provide an government issued ID.

austere geyser
#

Bro

#

When i try to use my old email they say me is t not available like he disappeared

night cloak
#

Alright, go to your Facebook profile from another profile and copy the username. Then try to login using the username instead of email.

austere geyser
#

Not working

#

Any another method?

#

@night cloak

night cloak
#

@austere geyser Not am I aware of.

austere geyser
#

You don t know anyone?

night cloak
#

@austere geyser Anyone from Facebook support? Nope.

austere geyser
#

Ok bro

#

Thanks for you time

#

Good night

#

💪🤙🤙

meager scarab
covert hound
#

Ok I’m back now @tawdry sand I have seen this same issue before, unfortunately due to your inactivity leadership was transferred. The only way to get leadership back will be to contact the current leader and ask he reinstate you. Since he’s also inactive it will eventually transfer from him back to you

meager scarab
#

What may had happened?
I don't want it back though but i want to know how it disappear.

covert hound
#

It seems multiple people are having issues with missing items I don’t know of any fix, maybe try repairing client if that does not work I would recommend contacting in game CS and waiting for their response. @meager scarab

torpid fog
frozen pulsar
#

Anyone help me buy royal pass in pubg korea

#

Discord users dead

keen parrot
#

how can I watch matches here to earn points? everytime it is redirecting me to youtube link. but watching the stream in youtube doesn't help me in earning points. so how can I get watchtime points?

frozen pulsar
#

💯👌

last totem
#

need help

covert hound
#

Just state what you need help with and someone will respond when they see it @last totem

last totem
#

its kinda weird question btw😂 but im curious

#

who's that girl in tbe back?

#

anyone know her name and what the name of the team

#

this is?

#

i was watching pubg esport live

covert hound
#

No this channel is for pubg mobile related support please refrain from asking non related questions

last totem
#

so is there any pubg pc server?

#

ok i will go there instead

covert hound
#

If you don’t need support help please go to #chat

night cloak
#

@keen parrot, Staying idle doesn't work for you?

keen parrot
#

staying idle works. but i want to watch the matches at the same time just like i did during pmco spring split.

night cloak
#

@last totem, There is PUBG PC server. But I like your curiosity. pubgm_hidethepain

keen parrot
#

@night cloak staying idle works. but i want to watch the matches at the same time just like i did during pmco spring split.

night cloak
#

@keen parrot, I am not getting this kind of issue. Try watching it on some other device or trying switching tabs it might work that way.

last totem
#

dang i cant sent screenshoot there

silver wing
#

yo, where is the 0.16.0 beta available for download?

frozen pulsar
#

Pubg korea uc buy

night cloak
#

Hello I need help

#

@night cloak, What kind of help? Ask your query.

#

@night cloak my account has been suspended

#

@night cloak, Do you have the screenshots of that? But I think, no one can help you in account suspension thing. You need to contact in game cc. And hope for the best that they will get back to you in the mean time.

#

I contacted the in-game support team and the complaint was not answered. My account was suspended 300 days ago

#

I have spoken with support in the Middle East and have been unable to take any action because they do not have the ability to follow the file

#

I also contacted our email support team and no response was received @night cloak

#

@night cloak, No one can help you in this matter. You can still try contacting the cc again, or else making a new account is the only option.

main moth
#

How do hackers make it through the crew challenge :/

polar marshBOT
#

@mystic linden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

nocturne quest
#

Throwing smoke and grenades will not explode

polar marshBOT
#

@wind ravine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@dusky island:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lean crescent
#

😂 I am very happy today because I recieved a b an for 3650 Days

primal anvil
#

Wtf is this

lean crescent
#

😅 Something which only happens with people who play fair

primal anvil
#

I don’t hack. Lol it’s a 6 min termination

night cloak
#

@primal anvil check pinned message send by ToRoid

primal anvil
#

Not ten years

#

I have no third party apps opened

night cloak
#

You not getting b@.n don't panic just read pinned message send by ToRoid

#

If you want to play again

primal anvil
#

I emailed them

#

The file claim thing was stupid lead me to some automated garbage

#

This is so dumb, will it continue to happen if I keep playing ?

#

My stats dropped

somber solstice
#

Unfortunately, no one here on Discord can do anything to help. We are not with Tencent(except the Community Team(the ones in yellow), who are Community Managers), we don't have access to player data. Unhelpful as it may sound, all you can do is tap/click on the "file claim" button and wait.

lean crescent
#

😉 Ikr time to uninstall the game bye BUG-M :/

polar marshBOT
#

@bronze bone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

molten pier
#

Game is stuttering like hell from yesterday. Don't know what the issue is🤔

woven atlas
#

@molten pier Faced the same issue yesterday. Just repair your game. Delete previous updates and re-download it. (around 200mb) that should fix it

storm flumeBOT
#

Hello, @still grove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

molten pier
#

@woven atlas I have already done that. Will do it again...

night cloak
#

Where's the canted sight

woven atlas
#

@molten pier Yes Its frustrating lost points 🤣 and yes I after repaired games running fine now

night cloak
#

Where's that canted sight

woven atlas
#

@night cloak It will be in the upcoming updates. Patch notes will be soon available at #news

night cloak
#

Where's the canted sight

#

@woven atlas it isn't on the upcoming update you dumb boi

#

Where's the canted sight

#

Where's the canted sight

#

Where's the canted sight

woven atlas
#

@night cloak Just keep an eye on #news and stop spamming

night cloak
#

I'm just angry dude

#

😫

#

Oh sorry this aint the general chat

#

My bad bruv

somber solstice
#

Spamming is not welcome in any channel, btw.

night cloak
#

Okay BOOMER

orchid pilot
#

Anyone know where to see region ranking for various titles(i.e close encounter,squad wins ,etc.) After the recent updatw

grizzled lark
#

It is present in the season overview tab, @orchid pilot.

night cloak
#

is this new way to get more money????

fringe lichen
#

How can I count 14 character for pubg

#

Any software help please ?

#

@somber solstice

spare mango
#

i need a moderator to talk with me

#

@somber solstice can i talk

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @spare mango. Remember to read through #faq before asking questions in the support channels.

floral wave
haughty cypress
#

@floral wave a portal to another dimension

karmic musk
night cloak
#

I've same problem, Bro. But mods in here will only say it's your internet or device instead of looking for solution they blame your device or internet

neon berry
#

There are no options to modify?

normal fulcrum
#

@karmic musk It looks like a server issue. You should report it to CS in game

cerulean zinc
#

Any good Pubg game boosters for iOS?

#

WeGame is not available

quiet kiln
#

I have more solo wins than my frnd
Bt he got title bt i didn't
How to get title

cerulean zinc
#

What title he has @quiet kiln

quiet kiln
#

@cerulean zinc
Asia solo wins

polar marshBOT
#

@versed shuttle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc
#

Pls help me

mint ravine
#

Issue in espon center reedem rewards..
i reedem 150 point classic crate coupn but i got classic crate scraps coupon

coarse lion
#

What exactly are character vouchers?

#

I mean I got 60 now from events how they are used?

quasi heath
#

@blazing saddle ?

#

any mod on?

blazing saddle
#

Yes, @quasi heath? What is the issue?

quasi heath
#

i betted in last 3 matches in PMCO event and my team won but i didn't got any points

static gate
#

Need to talk with admin

#

Plzz anyone can help me

#

Its urgent

quasi heath
#

i dont think admins will talk.. u can try contacting mods here @static gate

static gate
#

Any mod available here

#

Please help me

#

Plzz help me

quasi heath
#

@static gate what help u need tho

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @static gate. Remember to read through #faq before asking questions in the support channels.

static gate
blazing saddle
static gate
#

Sir see this

#

I was playing game and this happened

cerulean zinc
#

Any mod on?

quasi heath
#

@blazing saddlei can but bro i betted too much on many teams.. u cant see match 6-7-8 records

static gate
quasi heath
#

i had 1600 points so i betted 20-40 on every team @blazing saddle

cerulean zinc
#

Does it need real money to register for bonus challenge

grizzled lark
#

@static gate,
Using a game account for the global version of the game in a different game version, such as the Vietnamese version, will make you unable to use the same account in the global version at a later time. Attempt to access this account in the global version after having used it in a different game version will result in the following notification message:

  • Data has changed and you have been disconnected.

In that case, be advised that there is no way of recovering access to use this account in the global version.

dense kraken
cerulean zinc
#

Does it need real money to register for bonus challenge @grizzled lark

static gate
#

@grizzled lark i was playing in global version only i was in game and this happened

blazing saddle
#

@quasi heath You get points according to the ratio of the points you spend.

cerulean zinc
#

Help me too -_-

#

I got 2 questions

#

Does it need real money for bonus challenge? If not how can I register

#

And any game boosters for Pubg on iOS which is legal?

static gate
#

@grizzled lark can we talk in duo room 1

#

Plzzz

quasi heath
#

@blazing saddle but i got ntg?

grizzled lark
#

Kindly wait, @cerulean zinc.

cerulean zinc
#

Ok.

quasi heath
#

i have 0 points rn..

blazing saddle
#

@quasi heath Did any of the team which you placed a bet on, won?

static gate
#

Need to talk about this can anyone

#

Its serious plzz can anyone help me

quasi heath
#

@blazing saddle yep all 3 in last 3 matches

ancient kestrel
#

My phone has sd665 processor which is quite new. So maybe game is not optimised for this processor. It only supports high fps on smooth. This processor is a upgrade of sd660 which can run at ultra fps on smooth graphics. So my question is can software update or game update unlock ultra or extreme fps in future?

grizzled lark
#

You need bounus voucher coupons or UC to register for registering for bonus challenge, @cerulean zinc.

cerulean zinc
#

I don’t have any of this 2 things

static gate
#

@grizzled lark can u help me

cerulean zinc
#

And any game boosters for Pubg on iOS which is legal?

grizzled lark
#

Game booster's doesn't cause any problems but usage of gfx tool will lead to ban, @cerulean zinc.

cerulean zinc
#

So I can use any game boosters?

#

Any game boosters u may recommend ?

grizzled lark
#

It shouldn't happen if you don't attempt to login in the Vietnamese version, @static gate.

cerulean zinc
#

For iOS

ancient kestrel
#

Please answer my above question

static gate
#

I have not logined into vietnamese version thats what i am saying

grizzled lark
#

I don't have an iOS device so I cannot recommend any, @cerulean zinc.

blazing saddle
#

@quasi heath If you have not recieved any points, contact the ingame support regarding the issue.

grizzled lark
#

Yes, it can, @ancient kestrel.

#

If you haven't done anything of that then download the Vietnamese version of the game and contact the customer support, @static gate.

static gate
#

I was playing in global and suddenly i got a message that login from another location login again and then this message came @Koushik

ancient kestrel
#

@grizzled lark thanks for clarifying. I was asking this from 2 days in support but noone was answering

static gate
#

My Facebook account also get disabled after this @grizzled lark

grizzled lark
#

Is your Facebook account secure, @static gate?
If not then contact the Facebook's customer support and enable your account.

static gate
#

I will talk to fb customer support but what abou my pubg account

grizzled lark
#

I told you already what can be done, @static gate.

static gate
#

@grizzled lark can u just talk me in duo room for 2 min please

#

Please

grizzled lark
#

I cannot, @static gate. Sorry.

static gate
#

If i download the vietnamese version then

somber solstice
#

It may be that your account has been compromised. Are you using the same username and password for another service somewhere? If so, if that service were to be hacked... All other services where you use the same username and password become vulnerable. Then it wouldn't be hard to login from another location in your account. Definitely contact the ingame support.

cerulean zinc
#

@grizzled lark can I use this

#

?

heavy crow
#

No

cerulean zinc
#

I asked a mod -_-

grizzled lark
#

Hey, @cerulean zinc,
I don't have an iOS device so I cannot recommend you to use any applications with I have no experience with.

cerulean zinc
#

Aight sorry and thx

somber solstice
#

I wouldn't use that. For the most part, it won't do anything. If it actually does, it has a high chance of either bricking your device or running afoul of the game's eula.

cerulean zinc
#

But my game lags

#

And Ping is really unstable

#

I tried to lower the graphics

#

Keep everything as low as possible

somber solstice
#

Most game boosters/cleaner apps are basically placebos. What they do is clear ram, oc the processor, etc. Thing is, Android and iOS are pretty good at automatically managing these things. If anything, boosters/cleaners just hog resources and hurt performance.

cerulean zinc
#

So what shall I do to reduce lag

#

I can’t buy a new phone ofc my parents won’t allow

#

I love Pubg too

somber solstice
#

Unfortunately, lowering graphics is about all you can do. Perhaps restarting occasionally will help a little bit.

cerulean zinc
#

That’s really unfortunate

somber solstice
#

Sorry. Any apps that can actually help you will undoubtedly mess with the game's private files, which is a fast way to get banned.

silver moth
#

How to record internal sound with discord voice chat? 😭

somber solstice
#

Sorry, I am not part of Tencent, I don't have access to the backend.

coral leaf
opaque raven
#

Actually i connect pubg account with social media accounts and that social media accounts was disabled so  i can't login my official.plz help to recover my official account so that i further play my tournament.This is the information which i have of my official account:-
Character id:-5247400028
Nick name:-ICE×Saurav
Uc balance:-300+
Last date of login :-14th agust ,2019
Country:-INDIA
and currently through my new account i send you this information.
New account information
Character id:-5591190172
Nick name:-Pride"SV
Country:- India
Plz help me to recover my original account
If any further information which you want from my side I will give

#

Plzzzzz listen my query

#

Plxzzz

#

Ppzzz

#

plzzzzz

#

really i am so frustrated

static gate
#

Any mod is here my pubg account got hacked

grizzled lark
#

@static gate,

My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #invalid-channel 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

Get instant answers to the most common questions and learn how to use Twitter like a pro.

shadow zenith
storm flumeBOT
#

Hello, @shadow zenith!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

grizzled lark
#

Report them to YouTube itself, @alpine galleon, we cannot do anything about them here.

alpine galleon
#

Ok

cursive cedar
#

Does Tencent Ban Them? @grizzled lark

#

Or they don't care.

grizzled lark
#

The YouTube channel or the players account, @cursive cedar?

cursive cedar
#

They're account

grizzled lark
#

Ofcourse they do.

cursive cedar
#

Aight

storm flumeBOT
#

Hello, @shadow zenith!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

proud abyss
#

hello, i've got problem with gyroscope, it works fine in every Gyroscope games/tests etc. but in PUBG Mobile, when using gyroscope, the camera moves slowly to the right all the time, even when phone is laying on the flat ground and nobody moves it

#

is it common bug?

gray path
#

!rank

storm flumeBOT
#

This command is disabled in this channel, @gray path. Please execute the command in #481204134859505684 instead.

night cloak
#

@storm flume

floral hawk
#

My account has been banned for buying exclusive stuff from india with vpn support not helped any adm can help me?

blazing saddle
#

@proud abyss Can you check #555492558428700682. If you find a similar report, react with a 👍. If not, check the pinned message of the channel and report the bug accordingly.

#

@floral hawk Click File Claim and wait for response.

floral hawk
#

I've done that they said it's no use insisting

night cloak
#

Anyone from support online?

glossy sable
#

Yes?

night cloak
#

I cannot change my flag. I have bought flag card and still cannot change it. Nothing happens on changing. And yes i have not changed in a month or so.. @glossy sable

blazing phoenix
#

anyway to get rename cards without spending?

radiant nimbus
#

@gray pathParty bro

sick shale
#

@blazing phoenix crew shop

willow nebula
#

Tap jump and prone at the same time lmaoo.. dunno if it's a bug or an intentional dive lol..

#

Either way it's funny as shitt

night cloak
#

why there are a lot hackers in bonus Challenge? There should be some team spectating those matches so they could ban them right after

fallow escarp
#

How long does it take for your Gmail picture to change ingame?

torpid rose
#

sdffh

bold siren
#

Please stop, @torpid rose.

torpid rose
#

@bold siren ı am turkısh

#

hello

bold siren
#

Okay, do you need any help?

#

It depends on, @fallow escarp. It should be changed after 24 hours or less, or even more.

torpid rose
#

@bold siren yes please cheat on pubg mobile

#

you cheat

alpine galleon
glossy sable
#

@torpid rose If you do not require support, move to a discussion channel.

torpid rose
#

@bold siren can i ask you something

bold siren
#

?

torpid rose
#

@bold siren how old are you

mossy magnet
#

I didn’t record but this is an SS from the time my game froze. It had to force restart itself

#

It seems to only happen when there’s a lot to load

#

Any fix to this?

#

It’s happened to my friends in really crucial situations

#

Happened this morning

coral harbor
#

Help

digital lagoon
#

@night cloak can you help sir?

night cloak
#

Yes?

#

merhaba

radiant nimbus
#

Party

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play together

polar marshBOT
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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glossy sable
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@torpid rose Age is irrelevant. Discussions go to #chat and #pubg-mobile; if you continue to clutter this channel with messages that are not support-related, we will have to take further moderating actions.

night cloak
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yes

storm flumeBOT
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Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

glossy sable
night cloak
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but ı cant use any program

radiant nimbus
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@night cloakYou are a hacker

night cloak
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no ım not haker

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ım every time play thıs game

radiant nimbus
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Ok

glossy sable
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Has your account been suspended?

radiant nimbus
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let's play together

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

radiant nimbus
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What is your Nick?

willow nebula
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The merit system is so dumb

glossy sable
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@radiant nimbus If you do not need support, move to a discussion channel. Use #activities to find players.

steel wing
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Sorry Franck

radiant nimbus
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@Th3SaVaGeGuY#9915What nick

willow nebula
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I cant play bc i have below 60 merit when i wasnt even the one that'started team killing

steel wing
glossy sable
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@willow nebula Well, don't team kill.
Watch your language.

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@night cloak Follow the instructions given by the bot.

willow nebula
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3 ppl that were obviously friends where bombarding me with molotvs and grenades m8 WDYMMM

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Ofc I'm gonna retaliate ahaha

steel wing
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Dont cuss just improve ur merit

radiant nimbus
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hi dude

willow nebula
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I didn't 'cuss'

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Dont be a petal man

glossy sable
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You did. Just play Solo, you'll get your merit back in a day.

steel wing
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@glossy sable remove @radiant nimbus's permission to write in this chat?

willow nebula
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Solo is depressing bruh, cod mobile is the only option ahaha

digital lagoon
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I redeemed 150 coupon but got on scrap......isn't this a scam?? @night cloak

willow nebula
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Just had 2 vent bois, apologies.

glossy sable
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I can't remove permissions in specific channels.
I'll warn him, he'll get muted if he continues.

digital lagoon
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Help

willow nebula
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For real man @steel wing

glossy sable
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@steel wing Watch your language applies to you as well.

steel wing
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PubgM is my life no1 forces u to play it @willow nebula

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@glossy sable ok my appolygies

willow nebula
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Ahaha gottem

digital lagoon
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Help anyone

glossy sable
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Please move to a discussion channel, both of you.

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@digital lagoon Yes?

willow nebula
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So no matter what u can get false merit deductions

digital lagoon
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I redeemed 150 coupon but got on scrap......isn't this a scam?? @ArcNyte @glossy sable

willow nebula
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Brilliant system tencent😂😂👎👎

glossy sable
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@digital lagoon No, it's bad luck.

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@willow nebula You team kill, your merit gets deducted.

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As easy as it is.

willow nebula
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It's not tho is it.

digital lagoon
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@glossy sable???????? It says coupon....why scraps.....??? SCAM...I want my points back

willow nebula
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I defended myself against team killers m8, u have no brain franck.. have a good day😂

glossy sable
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@digital lagoon Oh, it's the esports event you're talking about?

digital lagoon
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Yup

glossy sable
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@willow nebula That's not a reason. Have a nice day.

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@digital lagoon Yes, we are aware of this issue; it has been forwarded to the devs. We are still waiting for an answer, in the meantime you can report it youself to the in-game Customer Service.

digital lagoon
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Will it get solved?? @glossy sable

night cloak
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hello moderators, i have a problem on pubg mobile on PC via gameloop

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when i click on play with squads

storm flumeBOT
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Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

glossy sable
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@digital lagoon It should be very soon.

night cloak
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@storm flume i didnt understand what you said