questions

[night cloak]

Ok

[neat turret]

Use a headset @clear ocean

[night cloak]

I have read everything about the ban but I have not broken the rules and I have been there@storm flume

[clear ocean]

@neat turret

i am bro

its happening only with ipad

[night cloak]

Maybe due to False reporting @night cloak

[clear ocean]

on my phone it works great

[night cloak]

@clear ocean Try Restating your iPad

[clear ocean]

@night cloak did

[neat turret]

Restart the ipad, then clean the audio jack if it persists

[clear ocean]

@neat turret clean audio jack ok let me see

[night cloak]

@night cloak
Yes, because the game is unsuccessful in terms of reports

Then maybe it's due to network issue

[clear ocean]

@neat turret infact i am using a good quality headset

[night cloak]

I was sleeping when I was banned

Wut

[neat turret]

If the audio jack wasn't the issue, in PUBGM under audio settings, turn Microphone down to about 25% to see if that resolves the issue @clear ocean

[night cloak]

😡 😡 😡
Cheaters
Without blocking
Clean
They are blocked

[tired fulcrum]

If squads are teaming up with other squads, or duos with other duos, is that something that will get addressed if it is reported?

[foggy notch]

So when i Type 🅱AN will get a timeout or something??

[polar marsh]

@foggy notch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[primal stream]

This is really messing up stuff for me. Won't let me move my camera even when I stop pressing any buttons. Anyone know how to deal with this?

[polar marsh]

@rose moon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slate orchid]

I have lost my account what to do now

I need instant help

[slender roost]

This guy should be in esports

[grizzled lark]

@slate orchid,

Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #deleted-channel 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com/
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken

[slate orchid]

@grizzled larkfacebook not giving any response

[grizzled lark]

They will, @slate orchid, have patience, use an alternative way.

[slate orchid]

Thats i am trying now , alternate way ,-->> Contacting pubg @grizzled lark

[grizzled lark]

PUBG cannot do anything if your social media account isn't secure, @slate orchid. So you need to get your account back and then contact PUBG.

[slate orchid]

@grizzled larkthere is an option in customer care in setting of pubg where we can get help for that type of reasons...

@grizzled lark So why you saying pubg cannot do anything ?

[grizzled lark]

All social media accounts are in control of that social media platforms.

[polar marsh]

@slate orchid:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@raven lava:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hollow pumice]

Too many hackers

[storm flume]

Hello, @hollow pumice!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[unborn bolt]

Hi

We faced cheaters in the crew starring and I have a video

[fiery echo]

@unborn bolt read the above msg

[shadow idol]

I know a hacker's Game name. How can i report him? I didn't play with him. But my squad member/crew member playing with him now.

[night cloak]

I believe that individual has to report them

[delicate canyon]

I think you can report from the spectator window

[shadow idol]

@delicate canyon oowww right...thank you

As far i know he is a professional hacker.

[night cloak]

I forgot about spectator mode but yeah you can do that

[shadow idol]

And playing since S2

[delicate canyon]

@shadow idol don't call them hacker

[shadow idol]

@delicate canyon really he is a hacker

[delicate canyon]

Cheaters

[shadow idol]

@delicate canyon oh sorry cheater

[polar marsh]

@lusty jay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[shadow idol]

I can't report a cheater from spectator mode

[undone bramble]

Have a closer look

[vagrant otter]

hlp

[covert hound]

did you read the message? you need to fix in your phone settings

[vagrant otter]

im using 4G I've turned off data saver i charged my mobile data

[covert hound]

idk if thats not working try resetting your phone or you're gonna have to use wifi

[vagrant otter]

no i just played 3 games with 4G

[covert hound]

try resetting your phone

[vagrant otter]

did it and nothing

[zinc ether]

Hello

Is there anyone here?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @zinc ether. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

@queen vigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zinc ether]

spectator mode ?

[polar marsh]

@zinc ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@limpid creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cosmic gazelle]

In Fpp, if we have a Pan in our Hand and if we walk normally then people cant hear our foorsteps

[vagrant otter]

wut kind of supports is this

[polar marsh]

@zinc ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant otter]

need hlp

[night cloak]

@vagrant otter Try switching to mobile data if you are on WiFi, or vice versa.

[vagrant otter]

im using mobile data

[night cloak]

Then, WiFi is da wae.

[silent oxide]

Bro

5222014258

[night cloak]

Aloha! How can I help you, @silent oxide?

[silent oxide]

This player use spectate mode

[storm flume]

Hello, @silent oxide!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[night cloak]

@zinc ether! Anything that provides unfair advantage over others is considered cheating and punished accordingly.

[toxic nebula]

okay so i bought 300uc earlier and i still can't get the purchase bonus

[night cloak]

@toxic nebula Can you send a screenshot of the offer?

[night cloak]

When will bonus challenge start?

[night cloak]

@polar marsh How can I report an idiot who harasses me in private chat? I blocked him but I think that kind of jerks need a lesson.

@night cloak If it happened in discord, blocking is just fine. You can also report them to discord.

@night cloak Thanks, it was in the private chat of the game.

@night cloak Just tap on their profile and you can report them from there.

@night cloak Ok, thanks for your help. :)

[polar marsh]

@dusty schooner:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@pale bolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@sonic swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[feral isle]

@night cloak We started a classic match for PMBC with registered squad.
But we leave the match before geting on plan due to Day/Night Mode.

It will count into 8 Classic match?

[night cloak]

@pine ridge^

[feral isle]

@polar marsh

[night cloak]

Please wait till Grandmaster replies @feral isle.

[feral isle]

@night cloak Ok

[next basin]

Ban them !!!

[pulsar musk]

Pubg mobile beta version 0.16 is out

[dusty ferry]

I need help my id is stolen by hacker and show this msg for am loging game

[sterile mango]

@dusty ferry it is because you are playing with someone using cheat

[dusty ferry]

My id is stolen by hacker

[slender citrus]

Hello my I know the if synergy have problem in pubgm? Play with my friend but the synergy doesnt count.

[clear ocean]

@neat turret i think that headphone jack was the issue cleaned it played some ramdoms i think its fixed yet to play with friends

[molten forge]

So do you need to pay money to enter the "bonus challenge" event? Because it looks like you do.

[night cloak]

Erengle 2.0 is not Coming? 😭😭

Now the PUBG MOBILE DEVELOPER are cheater? 😭

[minor prawn]

My I ask when a oceania server is coming out

Cause im pissed about how i keep dying to my ping

And i keep ranking down thx to it

[storm flume]

Hello, @tame summit!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[vagrant onyx]

@slender citrus only you can get synergy up to 20 per day

[slender citrus]

So now only 20 per day? Okay thank you for info.. @vagrant onyx

[sweet cedar]

Survive til down 2 is meant to be here as a permanent mode?

[pine ridge]

@feral isle let me forward the issue to Dev team. Plz knock me later in DM.
As I'm highly active in FB, sometimes got less time to interact here.
Thanks 🌹

[coarse swallow]

0.16 beta link please

[foggy notch]

Um ah ....the game is full of freakin cheater's

[storm flume]

Hello, @coarse swallow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[weak crescent]

@somber solstice @haughty sleet @harsh anchor

anyone here to help me with my problem ?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @weak crescent.

[tight sable]

anyone here to help me with my problem ?

[polar marsh]

@tight sable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @round musk.

[round musk]

Ok thanks bot

[stoic holly]

Need 2 Experienced Players With Average Damage 600 + ( For Tournament )

[feral isle]

@pine ridge ok

[toxic fern]

#WeWantErangel2.0

[night cloak]

@toxic fern coming in 16 update

@stoic holly go to #activities #pubg-mobile #chat
You'll someone there.

[round musk]

Do we have a release date for the african servers ? @neon patio @woven atlas

Cuz the betas dont seem to be working in training grounds anymore

[night cloak]

Banned 10 year you

[polar marsh]

@lavish goblet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[young spear]

where to find the stats of grenadier/long shot and all those?

[slow tangle]

@young spear under season tab

[normal fulcrum]

@young spear Click on Season tab on left bottom, then click on Region, below your Tier Shield

[night reef]

0.16.0 Beta download link plz guys

[calm tree]

Heloo

[storm flume]

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @Don Lee#3466.

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @olive vigil.

[faint stump]

hello , any one knows how to fix maps downloading prob?

[wide frost]

Hello all, PUBG Mobile beta is not opening in my android device ONEPLUS 7 and it just struck in starting loading screen! Can anyone facing the same ?? Any solutions ??

[merry sandal]

There is no beta of the game currently online, @wide frost. When a beta is announced and servers are online, beta channels will be opened for everyone to use.

[wide frost]

Ok thank you.

[merry sandal]

🍻

[grim cove]

Hello my friend has a problem with his pubg. He cant speek in game is there a fix for that? Also he doesnt have discord...

[faint stump]

anyone know why gameloop is not downloading in my device?

[wooden hemlock]

This fb page hacking PUBG Mobile and livestream on Facebook. You must check it out

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @faint stump.

[normal fulcrum]

@grim cove Does it give some error or pop up when he tries to turn on mic?

[grim cove]

@normal fulcrum Yes

A pop up i think

[normal fulcrum]

And what doea the pop up says @grim cove?

[frigid olive]

@haughty sleet #WeWantErangel2.0

[grim cove]

Give me a sec hes gona scc

up there

@normal fulcrum

[normal fulcrum]

It says it is unavailable due to his age

[brazen saffron]

#WeWantErangel2.0

[grim cove]

Can he change his age?

[normal fulcrum]

@grim cove What's his real age?

[grim cove]

16

[normal fulcrum]

@brazen saffron No need to use hashtags here

@grim cove So ask your friend to try after he's 18

[grim cove]

ok

[void aurora]

I want to report Asia top Hacker i have proof

Video

[polar marsh]

@void aurora:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[void aurora]

No i want to report Hacker

[light trout]

#wewanterangle2.0

#Wewanterangle2.0

[void aurora]

I have proof asia solo ranking 12

[polar marsh]

@void aurora:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slow tangle]

@light trout as the mods say no need to use hash tags here

[light trout]

#wewanterangle2.0

[normal fulcrum]

Stop spamming or moderation steps will be taken @light trout. Consider yourself warned.

[light trout]

Why

[normal fulcrum]

Support channels are not the place to spam

[slow tangle]

@normal fulcrum 🙄 what do even saying

[light trout]

I am waiting for erangle2.0

[normal fulcrum]

It will be announced on #news once available

@slow tangle Say what?

[slow tangle]

You are saying support channels are for spamming while this is not a channel to spam

[light trout]

I am waiting for 1 year erangle2.0

[normal fulcrum]

Sorry about that @slow tangle. I meant to say support channels are not the place to spam

[light trout]

Why this update added erangle2.0

[dusty ferry]

This hacker stole my id

[normal fulcrum]

@dusty ferry How can I help you?

[slow tangle]

Thanks

[light trout]

#wewanterangle2.0

[dusty ferry]

Hacker hack my facebook and playing on my id

[normal fulcrum]

@light trout If it is not available means it is still under development

[night cloak]

@light trout Please don't spam.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @dusty ferry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[light trout]

Why

[night cloak]

@light trout You can suggest it to customer service in game. This channel is for helping each other.

[void aurora]

I also need help

[night cloak]

@void aurora Aloha! How can I help you?

Hello, I encountered a problem, my pubg mobile account is blocked. As usual, I go to the ipad 2018. I would like to know why my game id 5426507375

[eager trench]

How to fix this texture problem

[spring void]

@eager trench try repairing

[stone raft]

#WeWantErangle2.0 in VR. 0.16.0

[spring void]

@stone raft can you explain?

No spamming

[stone raft]

Kyu

#WeWantErangle2.0 in VR. 0.16.0

[eager trench]

Any other solution?

[frank stag]

did you realize that this is the pubg mobile server and not the pubg pc one @stone raft?

[spring void]

aksing for it here wont make it early, @TJLL〆qadirOP#1573

[shell sigil]

Hello! Can i say an opinion?

[normal fulcrum]

Sure @shell sigil

[shell sigil]

I want the chat filter on / off! We are often restricted with good words

[proud grove]

@wild fable

[polar marsh]

@wild fable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sterile elbow]

hello

[spring void]

Hi

How may i help you?

[polar marsh]

@sterile elbow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring void]

🤔

[lofty veldt]

How to download pubg new beta version

[storm flume]

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @lofty veldt.

[polar marsh]

@dapper hill:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[kindred zephyr]

I'm not able to buy uc please help

[night cloak]

@kindred zephyr What's wrong?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[kindred zephyr]

@night cloakim Indian and it's only showing the UC In dollar format not in Indian rupee and when I click it its showing please wait and nothing is happening

[agile storm]

#WeWantErangle2.0

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

[normal fulcrum]

@agile storm Spamming on support channel will result in mute. Refrain from spamming on this channel

[polar marsh]

@south monolith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[agile storm]

If u can't give us Eragle2.0 then why you are showing off on every outfits videos....

[normal fulcrum]

Because it is about to be launched @agile storm

Do you want them to launch an incomplete map full of bugs?

If no, than wait for them to optimize it so no issues arises

[agile storm]

At least why they shouldn't gave us in beta version to test????

[feral isle]

We started a classic match for PMBC with registered squad.
But we leave the match before geting on plan due to Day/Night Mode.

It will count into 8 Classic match?

@merry sandal

[polar marsh]

@agile storm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[merry sandal]

Can you see stats from that match in Career Results, @feral isle?

[storm flume]

Hello, @agile storm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[feral isle]

@merry sandal No...I cant see the result.

@merry sandal if i play a match then we can see the match result in career result.
But we leave the match before getting on plan. Thats wht this is not include in career result.

[molten forge]

I'll ask again since I didn't get an answer, so do you need to pay money to enter the "bonus challenge" event? Because it looks like you do.

[spring void]

@molten forge you need to have the tocket thing you get from battle coins

[normal fulcrum]

@molten forge If you don't have a ticket, than you need to enter the match using UC

[molten forge]

How do you get the ticket?

They didn't specify how to do so

[normal fulcrum]

Once you get some battle points, you can exchange it for tickets through rewards page in Bonus Challenge

[molten forge]

Right, so I guess you can enter the first match free and then after that you need to buy the tickets? Or am I mistaken

[normal fulcrum]

No

If you don't have a ticket, you will need to pay entry fee with UC.

Charges are available on that page only

[molten forge]

Aight so like I was asking, to enter to the first match you need money

That wasn't so hard

[night cloak]

@feral isle Then it won't be counted.

[feral isle]

@night cloak Are you sure?

[normal fulcrum]

@molten forge As I said in my 1st message, if you don't have a ticket, you need UC to enter the match

[molten forge]

And I was reaffirming what you said.

[night cloak]

@feral isle Yes. Only the ones listed in your career results.

[feral isle]

@night cloak Ok.Thanks for your information.

[polar marsh]

@tough narwhal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@slate spire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Please tell me how to contact Developers

Or at least the manager

#wewanterangel2.0

Have to talk to Developers

If you have any email or something

<@&639889499718942720>

[storm flume]

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 5.3 in #faq for further instructions.

[night cloak]

Customer service is not effective

@tough narwhal Suspicious.*

[true atlas]

@night cloak HELLO BRO

[night cloak]

Hello

[true atlas]

Kesa hu

[night cloak]

Can't i get the personal email of a developer as i will not harm it if you don't have any Problem then you can dm me

@true atlas I'm fine

No customer service is the only way and an email everyone use

To contact em

[true atlas]

@night cloak reply INSTAGRAM

[night cloak]

@night cloak i already said that it is not effective

Then no way

What if admin or mods convey my message?

To developers

Lmao you're absolutely ridiculous

Bruh

Already told you that's your only way.

Who are you?

Elite

You think this is some sort of a park Manager or whatever who gonna like answer you easily

Thanks for your help but still I'm not satisfied

There's million people like you asking the same question

What if i become the voice of millions of people?

I'm already disappointed to the dev itself

He isn't

What's up?

Ask baby cow

@night cloak Aloha! How can I help you?

I wanna contact devs

@night cloak You can contact customer service in game or email them at [e-mail].

Told ya

Will go with email

My account has been hacked by some one how should bi get it back

@night cloak Recover your account.

But still there should be a interview or Qna type thing with Developers

[dreamy kettle]

Thank for the response. i bought a phone a month ago but when i was working it fell and broken out. now it became more then 1week i can't play PUBG and i have nothing to buy a new phone. 1 year it been i was playing pubg but now without pubg my life fill type of lonelyness. thankyou pubg i spent around 1years with you. that days were greatest days. there is no best game like pubg. byebye pubg if you received my mail.😢😢😢 love you PUBG

[night cloak]

How

They should listen to us

@night cloak The devs organises QNA events, just follow the official Facebook and Instagram page.

@night cloak already followed

Ocho answers them?

Ocho is the manager right

Good. You will get notified when there's such an event.

My account is hacked they changed my profile photo and left my clan and unfriend all my friends and unlinked my PUBG I'd from facebook

You should Never trust anyone

All the community team members along with Ocho.

You can't unlink account lol

I love my PUBG I'd

[lucid spoke]

@night cloak u cant unlinkur fb id from game

[night cloak]

Plg help me out

[covert mason]

no one cant help u.

[night cloak]

@lucid spoke we can unlik fb from pubg

why I feel like you're lying gotta ask Facebook customer service to recover it

You got scammed right

[lucid spoke]

@night cloak if ur Facebook hacked then contact Facebook helo and support we can not help if ur Facebook is got hacked

[night cloak]

@night cloak They cannot unlink your game profile from Facebook. Simply recover your Facebook account and log in.

My Facebook is also disabled

Plz help me out

Can't no power to do that

Facebook customer service is the one can

There's no way if it was disabled. You shall create a new account. I can guess why it was disabled.

@night cloak but how can they change my profile picture

This is why I never trust Facebook

They linked a secondary login method. You can add 2 login method.

[silent oxide]

hello

[night cloak]

Heyo!

But is there any way through which I can contact Facebook service

[polar marsh]

@silent oxide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak This link might help https://www.facebook.com/hacked.

Thanks a lot

[kindred zephyr]

Im Indian and it's only showing the UC In dollar format not in Indian rupee and when I click it its showing please wait and nothing is happening Help me please

[cosmic gazelle]

This guy got Glacier M416 permanently in message..how?

[woven atlas]

@cosmic gazelle edited/scam

[cosmic gazelle]

He was showing this in live video bro

Not edited

He showed it in the inventory as well

[polar marsh]

@covert plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@cosmic gazelle They were trying to purchase something in game but due to some issues in the game they couldn't. That's why they were given compensation.

Already have this skin

@night cloak Is there anything else I can help you with?

[cosmic gazelle]

@night cloak compensation in a form of Glacier M416😳If anyone know how to do it then let me know..Ill also try to do it

[polar marsh]

@covert mason:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@cosmic gazelle Yeah. I even saw 10K UC compensation for a Royale Pass Purchase issue from one of our old moderators. It's due to system error, you might not face it.

[ocean light]

@polar marsh hie i want to add the pubg update in my discord server can help me out??

[night cloak]

@ocean light Go to #news from your PC/ iPhone/ your browser and tap on follow.

[ocean light]

@night cloak thanks alot❤️❤️

[night cloak]

@night cloak nope

[spring void]

Data Error with Client
Reason for this issue may include :
-> Your DNS server has trouble connecting to the game's server.
-> Forced changing of network while ingame or changing of data like device time

Solution
An easy fix for this solution will be fixing your device time.
• Go to settings -> System -> Date and time -> Turn on the options of Automatic date & time and Automatic time zone . This will lead to your device using network provided date and time and will fix your issues.

Facing issues even after changing time? Try switching to a better network or change the DNS server settings using the app DNS Changer from your Play store.
For further info about changing DNS refer to faq 1.4 in #invalid-channel channel.

Please note: This solution is only for mobile users. For emulator related issues go to #emulator-support.
@modest depot

[modest depot]

emulator-support

[high ridge]

!help

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @modest depot.

[spring void]

how may i help you? @high ridge

[modest depot]

@river dewulator

[high ridge]

Bo

Bot

invite

[spring void]

What?

[high ridge]

Go

[spring void]

@high ridge is there any issue?

[high ridge]

Invite BOT @polar marsh

@spring void

Invite

[night cloak]

@modest depot You can't mention a channel if you don't have access to it. instead of mentioning the channel you have mentioned a user.

[spring void]

Read pinned messages in #discord @high ridge

[light trout]

I need formation 0.16.0 version

[storm flume]

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @light trout.

[high ridge]

Ok @spring void

[light trout]

I need Chinese beta 0.16.0 version

[spring void]

Read the bot

[night cloak]

||beta channel will never open😁 ||
@light trout search YouTube. Here you'll get information about only global version

[light trout]

This version 0.16.0 Erangel2.0 added

[spring void]

We dont have the info yet you can use #pubg-mobile or #chat

[light trout]

I need imformation erangel2.0

[spring void]

@light trout not here, we dont have info on it yet

[light trout]

Ok

Bye

Nice to meet you

[night cloak]

!beta

[umbral bay]

How to find out correct Registration date of my PUBGM Acc anyone please help!!

[night cloak]

Answered in #pubg-mobile.

[kindred zephyr]

I'm Indian and it's only showing the UC In dollar format not in Indian rupee and when I click it its showing please wait and nothing is happening

No one is responding please help

[night cloak]

@kindred zephyr Are you on Android?

[kindred zephyr]

@night cloakyes

[night cloak]

@night cloak He started playing on IOS. Now kindly guide him how to find it out. 😌

@kindred zephyr You can try removing your current payment method from your Google pay account and add it after 24 hours.

@night cloak Who?

Jahidul Hasan Rasel#8150 @night cloak

|| yesterday I tried to help him. Unfortunately, I'm android user😌 ||

Just tell them to go to App Store > profile picture > purchased.

[violet moon]

👌 🤔

What happened

Pubg never gives a good thing without money.
Why

[buoyant ginkgo]

thats business

[violet moon]

10 create and what i get silver and fragments

And stickers

[night cloak]

@violet moon Well, since it is a free game you are encouraged to spend moni to support the developers.

[spring void]

If you dont need support move to chat channels

[violet moon]

Just need a m416 skin

[night cloak]

But it is totally optional, the game is completely free to play.

[violet moon]

You give no solution and support here

[spring void]

There is no solution which will give you the m416 in 10 uc

[night cloak]

This is a channel where users can help each other. It is not customer service, @violet moon.

[violet moon]

Told the devs that give some good items to the players also when they open creates

[night cloak]

You not the only one lol

[spring void]

It is totally dependent on luck

[night cloak]

Obviously

[violet moon]

Ohhh forget it

There is no luck on a game

[spring void]

If you weren't lucky enough there is nothing that can be done so please move to #chat

[spiral turret]

Any one explain to me why I did not classify

[violet moon]

Told the devs that give a m416 skin in next royal pass season 11.....a lost of people get happy...just about one skin or nothing

[night cloak]

i got better luck on Korean version

[spring void]

Ok move to chat channels now

[violet moon]

Right the kr version is good enough for luck but the golobal one its a disaster

[spring void]

Devs cant go around giving stuff for free, they need some capital to run the company

[violet moon]

I didn't say that give it free i said that give it to the royal pass

[night cloak]

@violet moon Is there anything else I can help you with?

[spring void]

@violet moon that suggestion has been forwarded few times, it may happen in future

[violet moon]

No more conversation

[night cloak]

Thanks. #pubg-mobile is the dae.

[violet moon]

Of course the future when i died....

[night cloak]

@spiral turret Did you recently change flag? you should wait until Monday.

[mossy magnet]

i got the M416 Wanderer. The game as mentioned is free to play. If you want to try to your luck and spend then go ahead.

you’re mostly likely to get it after reaching 60 luck

[spring void]

@violet moon you have been warned enough times move to chat channels

[mossy magnet]

so there’s a little hope still for ya

M416 skins are also purchasable from time to time. so if you don’t want to play the rng system then look out for those. they’re often around 900-1200 UC but are rare to occur. so do look out, if you want an m4 skin that badly

[spring void]

---> #pubg-mobile

[hollow pumice]

@spring void i reported a hacker using speed n even used manual reporting method 1 week nothing donr to him

[spring void]

@hollow pumice just wait, few weeks and he will be banned

[spiral turret]

@night cloak No, I didn't change the flag last week. I had 15 wins and I didn't rank

[night cloak]

@spiral turret When did you last change flag?

[hollow pumice]

Its been 1 week we usually meet him due to being in top ranks lobby 56% headshot 57kd bro we died like 4 5 times from him got tired cant even try to be in tol 500 anymore 100 is far thing

[night cloak]

Hi! Someone Have a problem. Problem: He is above platinum tier. He have enough point to rank in Regional Ranking. But he is not ranked.

Now how will you support him/her?
As you don't have any official tool

@hollow pumice Tap on the ban pan icon on the top left of lobby to learn more about the report you made.

[hollow pumice]

@night cloakyes i did dear even sended them report through this manual reporting thing with proof been 1 week

[spiral turret]

I have never changed it since I entered the game @baby @night cloak

[night cloak]

@night cloak We don't provide official support here. We just share our knowledge.

[hollow pumice]

Nothing just got 44 minus bcz of him again same person UAE guy

[night cloak]

@night cloak share your knowledge. Will you support him? If yes, how will you support?😌

[hollow pumice]

Anyway thank you

[night cloak]

@hollow pumice Can you send a screenshot of the ban pan section?

[hollow pumice]

Yes i will send here in some moments

[night cloak]

@spiral turret Did you recently get any ban or account restriction?

[hollow pumice]

2nd guy in list

Rest are probably sharpshooter users knows location n stuff but this guy is out of control

[night cloak]

He is not banned. But listed as suspicious.

[hollow pumice]

Thats problem dear suspicious since then even using speed jumping n killing people without even open scope

[night cloak]

@hollow pumice It looks like you have reported them two days ago. And they were already marked as suspicious. Just wait a few days to get their account reviewed and you'll find Violation found next to their name.

[hollow pumice]

Lands befor3 us n kill us before even we land mini 14 whole squad dead in air

Ok will wait. Hope they help

And those who is pushing they get tire reset

[night cloak]

@spiral turret When exactly did you get the ban?

Don't they mark someone as suspicious after a review?
Because I saw, after receiving the report, they process it🤔

Then mark someone as suspicious

[hollow pumice]

He is suspicious 2 mins after i reported i think he was already suspicious due to many reports from others

[night cloak]

I accidentally reported my sister’s account anything can be done to remove her name from the list??

No @night cloak you can't remove. Now she will be listed as suspicious

They ban them after finding them suspicious. With the processing indicator.

[hollow pumice]

Ok thank you

Have a good day

[night cloak]

She is actually listed suspicious but they said they are observing n she’s just a noob

Will they remove her name after investigating??

@night cloak if she is good, then no problem. Everything will be fine

Thanks 😊

[glossy sable]

Check the pinned message about it, @night cloak: Data error with your client.

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[neat turret]

@clear ocean thanks for the update, what did you use to clean it?

[oblique mauve]

very less vehicles at primorsrk

or near quarry and hills

[glossy sable]

Yes?

Again, @night cloak: Check the pinned message about it: Data error with your client.

Follow the instructions given.

[clear ocean]

@neat turret used earcleaning bud just had to remove some cotton of it to make it slimmer

[neat turret]

Nice, rubbing alcohol or dry?

[glossy sable]

Watch your language.

[sick shale]

When will they add the new character, any date?

[glossy sable]

Very soon.

[bitter iris]

Great

Thanks for the help

[sick shale]

There was a command to check date of the
next update afaik

[bitter iris]

Really helps

Not a single reply to my problem

[spring void]

@bitter iris we will reply if you dont swear this time

[bitter iris]

You should of replied anyway

[glossy sable]

You didn't ask a question, can't answer.

Watch your language.

And it's should have, not should of.

[bitter iris]

Grammar isnt really the main problem atm is it

What do I do about this glitch then

[neat turret]

Repair the game

[bitter iris]

Always do repair the gamen

Nothing ever happens

[glossy sable]

Yes, grammar wasn't the point, the point is that you just send a random screenshot and swear at us without stating any actual question.

[bitter iris]

You here to argue or sort problems

[cosmic gazelle]

When you're gonna fix this emote

[spring void]

We will sort it if you ask it? APPROPRIATELY

[bitter iris]

I DID

[glossy sable]

You just can't help not using an f word can you.

What device are you using, what specs, are you on data/wifi?

[bitter iris]

Honor 10

4gb ram

Wifi

Didnt swear i said omfg

Has a swear in it but I didnt actuallly say it

[spring void]

@cosmic gazelle franckcastle has forwarded it

[glossy sable]

Still not a reason.

[cosmic gazelle]

Owkeee @spring void

[glossy sable]

How much storage do you have left? Just a detail but might play.

[lime juniper]

They are still working on selecting the finger dance challenge winners, @raven sundial. They will be announced soon.

[bitter iris]

30 gb of storage left

[glossy sable]

Aight.

So yes, possible fix is simply repair your game client, I believe you know how to do that; be sure to terminate background unnecessary processes to preserve RAM, especially if you're playing with high graphics/fps.

Be sure your Wi-Fi connection has a high rate and is most importantly stable.

[night cloak]

There is a bug on Android where when u go into inventory, if the closet menu is expanded, you can't change closet until it's been closed and opened once

[spiral turret]

@night cloak

[polar marsh]

@spiral turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quasi dome]

guys did india bonus challenge did get take down?

[night cloak]

@quasi dome still it's available!

[distant falcon]

Why top playing cheaters are not removed

[polar marsh]

@quasi dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tardy yacht]

Guys there is a very annoying glitched mute system. People get muted without violating the rules. They get chatmuted , and can't chat for a week. My friend has this problem since the beginning of the season! He uses the Huawei mate 20 Lite

[night cloak]

@tardy yacht we can't help you here regarding mute.
Contact customer support from the game.

[tardy yacht]

@night cloak where is the customer support?

Thanks

[storm flume]

You can contact the customer service via the game settings, @tardy yacht. Refer to subpoint 5.3 in #faq for further instructions.

[glossy sable]

Can you also develop on that?

[polar marsh]

@dull star:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[charred flare]

most of the time i try to land on the building of school or apartments i get knocked out and get died from felling from high location its a glitch from some

because of some not proper rendering of graphics

its not for all the player but for some players who use same low processors device and not rendering the weapons on the the of land

[storm flume]

Hello, @charred flare!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[charred flare]

and also get an unfollow glitch after unfollew the teammates the parachute get sslowewr as compared to the other teammates

[spring void]

@charred flare follow the bot

[charred flare]

most of the time i do the reports but you are not able to get it proper

and the game is getting full hackers

[spring void]

You can report them too

[polar marsh]

@wild dock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[topaz relic]

This is a big problem for me

[sweet sail]

I want to ask what action has been actually taken

[spring void]

@topaz relic what?

[topaz relic]

Can someone Actually plz help me with Marks on map??

[sweet sail]

It shows user has been marked as sus ... ??

[topaz relic]

There is no Marks on Mini Map in Custom rooms

Whyso?

@spring void

[spring void]

That shouldn't be happening, what type of match is it?

[topaz relic]

That's my main source of spotting enemies

It happened in TDM

Classic tooo

I thought it was okay for tdm

[spring void]

Lol there are no hitmarks and other stuff in TDM

[topaz relic]

No there was

Before

[spring void]

Check if it happens again in classic and let me know,

[topaz relic]

But no hitmarks in Classic too?

Ofc

It's been happening from last 20 matches

[spring void]

And try repairing the game it may fix it

[topaz relic]

I reinstalled 4 times before coming for help

I jus wanted to know if there was a option or something about marks in recent updates

[spring void]

If it happens again record it and report the bug @topaz relic

[topaz relic]

I did

Didn't record

Though*

K I'll record

[spring void]

Dont know if there is such an option

[topaz relic]

Hmm

So basically nothing has been changed regarding marks and all right?

In Custom Rooms

[spring void]

Not sure, ask someone else maybe

[topaz relic]

Aww
Alright Thanks for the Help

[lime juniper]

Check #news now, @raven sundial.

[dusk pollen]

Why it was show mi

[bold siren]

@dusk pollen:

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[sour bane]

Haker

[storm flume]

Hello, @sour bane!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[shadow idol]

Lots of hacker/cheater in Bangladesh tournament qualifier match 😰 😰 😰

I have reported some hacker/cheater. But they are still playing 😓 😓

[sour bane]

😩

[night cloak]

If you face cheaters in the loading island, quickly exit the game before the plane starts. It won't be counted towards the qualifier matches.

[sour bane]

i want shoot cheaters

[storm flume]

Hello, @sour bane!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[spring barn]

How can i unlink any gmail acc from my game. I dont know yhe gmail some one added it though

[silver moth]

How to record pubg mobile internal sound with discord voice chat? 🤔

[shadow sky]

Watch this kill feed guy named = Only Ade , he just cleaned entire whole server and got chicken dinner before first zone closes .. totally messed up our gameplay..😭 😭 😭

[storm flume]

Hello, @shadow sky!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[night cloak]

How to identify a hacker or a cheater while in loading island??

[lyric wigeon]

I have a major problem. Hacker stoke from my 2 accounts and I had 300 u on 1 and 500 in the other from a gift card how do other it back

[dapper pulsar]

i need help badly
someone hacked my twitter account and they are entering in my PUBGM id

now i need to remove that account from my id

please help somebody

@neon patio

sorry for the ping but its really urgent

[night cloak]

Crew challenge hackers group B crew QATAR, @harsh anchor

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[grizzled lark]

@dapper pulsar,
My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

[dapper pulsar]

i contacted with twitter,since those hackers changed my verification infos so it will take time
my PUBGM id is connected with my fb too but now the hackers have also the access and they are entering into my id...i did contact with the support team ingame but now i m not able to enter bcz it showing logged in from another place
try to understand my account is fully insecured and in someones elses hand @grizzled lark

[alpine owl]

what can i do sir

i did not use any cheating tools

hello anyone there?

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @alpine owl. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[tall umbra]

Hello!

[light trout]

One last thing

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fathom dome]

@alpine owl me too bro upto 19.02.2020..they are very funny.they ban only genuine players.i have rp also.i was playing for rp missions.

[alpine owl]

bullshits pubgm

[polar marsh]

@alpine owl:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fathom dome]

Wrost experience game number one.

Even the match i was playing there was also a hacker.

[candid ibex]

hi guys someone hacked my id i don't understand what I do please help me to recover my id

[dreamy torrent]

The mic system has a bug

Everytime I return to match making I need to restart for it to work

I repaired it still not working properly

@polar marsh

[night cloak]

@dreamy torrent The voice system in PUBG totally works in a different server and due to unstable internet, sometime your phone fails to connect to the server and that's where restart helps. You can try to mobile data or switch between different networks and find a sweet spot, @dreamy torrent.

@cinder pine Shouldn't it be there? 🤔

[delicate canyon]

[night cloak]

@candid ibex Download the Vietnamese version to use PUBG Mobile.

@cinder pine You are living in 2020, mate.

[gritty spade]

Suggestions for smoke bomb updates: 1 possibly make a change so that players who are for example behind a building sniping someone could throw a smoke bomb while remaining in scope maybe a smoke icon you tap and flick in the direction you want to smoke this is useful because players could smoke while still having a sight on enemy but maybe decreased accuracy while throwing the smoke 2: smoke pellets smaller versions of the smoke bomb that have a large duration decrease but have the benefit of instantly going off 3: if idea #2 is considered possibly making a moli+smoke pellet crafting sort of thing where you can combine the 2 items into 1 throwable like if your in a room and someone’s coming in you can throw it at a door and you get instant smoke and a surprise waiting for the enemy

[cinder pine]

@night cloak Woops, forgot what season it was for a sec. Sorry about that.

[night cloak]

No worries!

[cinder pine]

👍

[dreamy torrent]

@night cloak my internet is stable, 30 ping, never had an issue, but since the minor update it started acting up

[night cloak]

@dreamy torrent Then it is server issue and should get fixed in next patch.

[tranquil marsh]

Hello i need to know ! What's that😂
Scary Pubg

[worn sapphire]

Where can I get the pubg beta versions?

[dreamy torrent]

@night cloak thank you

[night cloak]

@tranquil marsh Ghosts of Azkaban Visual glitch.

[storm flume]

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @worn sapphire.

[slender roost]

Dev should lagging in solo

There a lot of bug

[night cloak]

You mean bug in solo?

[slender roost]

Nah

Synergy doesn't work

[upbeat token]

I was playing Miramar and my phone screen froze and got killed , loosing about 30+ which is unexceptable, I’m so angry I want to uninstall the game . Their is hackers with Aim Bot that shoots through walls which killed me I the previous 2 matches , how do I get my points back because I’m loosing my bloody rank

[slender roost]

Lagging in solo

@upbeat token same here bro

[upbeat token]

@slender roost So what now should I continue loosing points

With players cheating

[night cloak]

Phone froze? Strange!

[night cloak]

@night cloak, Screen freezes. It happens for me too. 😅

[young jasper]

3 got stuck under the stairs and we couldn’t kill him or get him out

[worn sapphire]

So guys is there a beta onlinr now🤔

[mortal egret]

Please ban

[storm flume]

Hello, @mortal egret!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[fathom vector]

nice system

here is my desktop is there any program ? no godo job

spent over 5k usd

on this dead game

plus no one help

ggwp

[night cloak]

Could have used the moni to buy a nice phone, RIP.

[mortal egret]

Shouldn't use hack mate

[fathom vector]

hak? lol come check my pc

shy should i use this and i spent all of this money?

lmao

[night cloak]

Anyway, #faq 2.12, @fathom vector.

[haughty cypress]

well honestly if you could afford a 5k$ pc, im sure you can afford pubg on steam lmao @fathom vector

[mortal egret]

@storm flume You want me to upload the video on youtube just to report 1 guy?

[night cloak]

Since you joined the server to post a video and a screenshot to report 1 guy, why not?

[mortal egret]

Joining the discord was already too much effort. I'm already collecting the videos and IDs of every wallhacker I see. I don't have time to upload some 4 sec vids of obvious hackers

[haughty cypress]

i get the feeling that you said that just to imply that nobody does anything about hackers so you shouldnt care much either too

[vital wraith]

Lol

[polar marsh]

@wild current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mortal egret]

No, I said to imply that nobody does anything about the wallhackers who take up 50% of the conquerors, and because I care I collect videos and IDs

[haughty cypress]

well but you said you dont have time to upload some vids so whats the point of collecting them in the first place?

[mortal egret]

I already waste too much time to collect the wallhackers, why do I have to spend more time to upload the obvious hackers? This isn't my game, and I even pay this game too much money, and still, I have to deal with hackers in every single high tier game

You know how pissed I am because i encounter a hacker in literally every single game?

I dont know what tier you are in, but Im conqueror since season 6, and in the last few seasons the number of hackers just increased

[glossy sable]

Exactly what BiriBiri said, if you don't want to report them, why even care about collecting evidence?

[mortal egret]

Because I want to have fun farming for conqueror again

[glossy sable]

If you see a cheater, report them; else don't bother complaining.

[mortal egret]

Ok

[leaden ravine]

Hi Guy's Please Help Me

[polar marsh]

@leaden ravine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cosmic gazelle]

Someone had thrown nade on me twice and then he killed me too with the nade, I reported him still his merit didn't get down

[plain cargo]

i have a message " your account will be banned for violating regulations unlocks on 2029-11-19
i didn't run Hack i took ban after login the wheel of fortune ..
my id : 5401116538
please check my account there may be something wrong
I'm not stupid this is my official account i can't risk it . look at my weak statistics
Notice : i've install app : external keyboard so that i can typing by my mother lang i did not manipulate for emulator gameloop

[polar marsh]

@lethal totem:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[honest flax]

Hi, i can’t play with team anymore as there is a message telling i need to reach at least 60 points... what the hell is this ? I played with youth players and they wanted to kill me so i shot them.... can you tell me how long does your restiction last ?

[cursive cedar]

@honest flax It's called merit If your merit is less then 60 you won't be able to play squads you lose merit by team killing, To earn merit back you need to play Solo.

[honest flax]

@cursive cedar thanks for your reply

[gilded swift]

My season rank is not showing

Please help me

[median flint]

Hello i want to change the flag to belize

But they dont accept it

Belize and belarus

I tried some others flags like sweden and russia ... it succes

Is there a glitch or something in those countries ?

Please help

[candid ibex]

@night cloak i tried but in Vietnam version when I start create a new id.

[gilded swift]

Please reply me

My rank is not showing

Please help me

[desert thorn]

#WeWantErangel2.0

[night cloak]

I found a hacker

He killed me behind a walll

His KD

Or her

[gilded swift]

Please help me anyone my season rank is not showing

[woeful elm]

@gilded swift what season rank ?

You can find it in season 10 on the main page

@night cloak report in-game

[polar marsh]

@rough aspen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[honest flax]

Where can we check the merit points ?

[gilded swift]

@woeful elm its showing not ranked

@woeful elm

Not ranked or me what's the problem i don't understand

Help me please

Not ranked is every where

And i can't able to repair the game

[woeful elm]

@gilded swift bruh #555492558428700682 and check the pinned message there

Report there your issue

[calm granite]

52 kill hacker

[storm flume]

Hello, @calm granite!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[gilded swift]

@woeful elm i don't have permission

To report there

How can i report bug

[woeful elm]

@gilded swift check the pinned message on top right bruh

You can fill up the form there

[distant falcon]

The bug reports form can be used to report any kinds of bugs, glitches and technical issues discovered in PUBG Mobile. Ensure to include as much and as detailed information as possible. Before submitting a report, confirm whether a similar report has already been submitted. If that is the case, upvote the report. Only submit a separate report if you have additional information that has not been provided in the original report, and submit only one issue per report.

Submit the form in accordance with the description for every submission field. After approval, your bug report will automatically be posted for you. Failure to comply with these guidelines will result in a rejection of your submission without prior notice.

[polar marsh]

@serene copper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gilded swift]

@woeful elm how much time it will take ?

I reported there

[woeful elm]

@gilded swift it takes time , there's flood of report you need to be patient bro

[gilded swift]

Ok thank you so much have a great day 🥰

[fast kindle]

Please BAN he is really really cheat he use wallhack,i know cause when im get cover on house he shotted me when i get cover

[night cloak]

That happend to me in shanhok solo

[storm flume]

Hello, @fast kindle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[craggy blade]

Why I get glacier M416 in mail box? @grizzled lark

[normal fulcrum]

You tried to purchase something and purchase was failed. Right @craggy blade?

[craggy blade]

Idk

What purchase you are talking about?

[normal fulcrum]

In game purchase

Any item or UC

[craggy blade]

I didn't remember, just wanted to know how I get that? My friends also want that.

Any idea

[normal fulcrum]

Did you ever tried to purchase anything that was not delivered to you?

[night cloak]

I can talk

Epic

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[woeful elm]

Wait how did you get the m4 glacier?

[craggy blade]

I don't know, it was in my mail box. @woeful elm

Anyone know?

[woeful elm]

Did you purchase anything in-game? @craggy blade

And it got failed.

[craggy blade]

I didn't remeber properly.

Maybe not

[dire gate]

I want to know something about PMBC

Is the in game qualification round is over yet?? Or we will get the whole of 22nd November

[atomic venture]

My account is hacked what should i do

Admin's help me

?

?

?

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @atomic venture. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[normal fulcrum]

@craggy blade You can check your email for failed purchase

[atomic venture]

@storm flume Done

[raven sundial]

Where is merchandise winners of finger dance challenge? @normal fulcrum people are waiting

[dire gate]

I want to know something about PMBC
Is the in game qualification round is over yet?? Or we will get the whole of 22nd November

[atomic venture]

@dire gate

[dire gate]

@atomic venture yes

[atomic venture]

@queen junco

Can u help me

[woeful elm]

Help with what

[dire gate]

@atomic venture click on file claim and wait for there reply, there's nothing to do with it

[atomic venture]

How can i talk to admin in case of hacked account

[woeful elm]

@atomic venture Admins can't do anything about it

Also it was your fault that you went to a phishing link probably

Or provided your personal info

[median flint]

Hello i want to change the flag to belize
But they dont accept it
Belize and belarus
I tried some others flags like sweden and russia ... it succes
Is there a glitch or something in those countries ?
Please help

[normal fulcrum]

@raven sundial I'm sorry but I'm not aware of that

[median flint]

Anybody

??

[woeful elm]

I had the same problem bro , but try to click on the flag 5-10 times and it worked for me

[median flint]

@woeful elm it worked for you ??

[woeful elm]

Yes it did , but not the countries u are talking about.

[median flint]

When i tried others flags it work easily

[woeful elm]

Yes same

I wanted to change to Indian flag but it didn't work first . Then I tried tapping 5-10 times on the flag and it worked out.

[polar marsh]

@median flint:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[queen junco]

Hey guys can any one help to resolve this issue when ever I board plan game send back to me on my phone home screen have put my graphic settings to smootha me FPS to medium my ping always be in b/n 90-110 ms with green sign but in every match i always happen or if I try to scope in in last 3-4 circle it's happen same after this I enter match the situation is change at this issue I can't understand what to do.. due to this I lost that particular match... PUBGM not resolving this such type of issue they just only busy to making new stuffs and and way for earn more money... Nothing else
As per game FAQs troubleshooting I have done every things before I start the i.e. clearing chache, restarting phones, each and every thing but still issue it same

Device specs
Moto g5 plus
Ram: 4GB available 64% always
ROM: 16GB
SoC: snapdragon 625 with 2.2GHz

[woeful elm]

@queen junco #555492558428700682

Check the pinned message in #555492558428700682 and fill up the form @queen junco

[raven sundial]

@normal fulcrum Plz contact pubg this is unfair

[woeful elm]

He can't talk contact pubg @raven sundial

[spring void]

@raven sundial what is unfair now? Haven't the winners from the challenge announced?

[queen junco]

@woeful elm i can't able to type @ #555492558428700682

[spring void]

Check pinned messages there @queen junco

[woeful elm]

@queen junco Check the pinned message on top right.

^

[queen junco]

@woeful elm are taking about in game report or on discord

[woeful elm]

@queen junco You have some bugs ingame right?

[queen junco]

Yup @woeful elm bro

[woeful elm]

Yes so you can file a report in #555492558428700682 @queen junco

[queen junco]

Bro i can't able to text in #555492558428700682 it disabled

[wet wing]

@queen junco read channel topic #555492558428700682 , there is link

[spring void]

No spamming

Last warning

[icy carbon]

@grizzled lark By team, do you mean clan or crew?

[grizzled lark]

Normal play request, @icy carbon, like squads or duo.

[polar marsh]

@sage grail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gilded swift]

@woeful elm can i make it conqueror
Without showing my rank in season because my friend and me have same numbers of points in ace tier he is in 350 rank. Can i make it or not with the not ranked showing problem

[gilded swift]

This screen shoot is from my friend

Can i make it conqueror withou showing rank

Please reply me :-(

[night cloak]

Hello i need help

hello

how do i report someone in this game like is there an email

?

i have 13 videoes of people cheating

videos*

[leaden moat]

Hell

[haughty stone]

Where can I suggest things to be implemented into the game?

[hardy root]

hello any mods

I need help

[light trout]

@hardy root what is it about?

[hardy root]

@light trout the battery drain

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[hardy root]

I play 0min today and 28% batt gone

[light trout]

@night cloak send the link to the video in the above link.

[night cloak]

thanks!

[light trout]

@hardy root You can stop the game from running in background.

[hardy root]

how

[light trout]

@haughty stone Here, by mentioning staff members in the suggestion message.

[hardy root]

and will that help

[haughty stone]

Ok

[hardy root]

or affect the in game experience?

[light trout]

@hardy root App settings.

[hardy root]

@light troutwill put app in sleep work?

[light trout]

Yes, it should. @hardy root

[hardy root]

ok thankss @light trout

[floral edge]

hi folks... plz is there anyway to backup guest account?!! @here

[strong fossil]

This guy is purely a hacker check this id

He is using wall hack

To spot players

And kill through walls

[hollow prairie]

F*** hacker

[buoyant ginkgo]

i cant enter an lobby
it says match server did not respond

[devout hearth]

Is the website seagm to get credits is legit?

[stark dock]

can we get a companion for free after 24th bcuz i will be short of 6 shards and the event will end

[haughty stone]

Well there is a lot of use with terrible ping in the OCE region so I think pubg mobile should seriously consider making a new server for our region @light trout

[olive vigil]

I want to know the letter together
 
😫 😩

[polar marsh]

@lone sable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gilded swift]

@light trout can u please help me about my problem

[devout hearth]

Is the website SeAgm legit?

[cerulean zinc]

When new update is gonna come ?

And what’s gonna be in it?

[covert plank]

Why Is Max Fps Not Available On redmi Note 5 pro

It has 4 gb Ram Snapdragon 636

[wet wing]

@covert plank i think max fps available in 6 gb ram phone

[night cloak]

Max fps is not according to ram... Processor play more important role... 636 is little bit old processor for max fps in game like pubg

[covert plank]

Or At Least High Fps

Max Options In the device Are Balanced Graphics medium Fps

[devout hearth]

Is the website SeAgm legit?

To buy credits

[night cloak]

any mod here

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[grizzled lark]

What kind of credits, @devout hearth?

[proper monolith]

Helmet problem is not solved yet

[knotty dagger]

why support don't answer me in pubg mobile tickite?

[devout hearth]

It’s a site where u can buy UC @grizzled lark

A lot of big you tubers use it so I wonder if it’s legit or no

[grizzled lark]

Only a website named Midasbuy, is the only official website to buy UC, @devout hearth, kindly do not trust any other sources who are not affiliated with PUBGM.

[devout hearth]

It’s SeaGM big Indian gm group affiliated with big others game, so idk

[polar marsh]

@neon berry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gilded swift]

I asking something please help me

[neon berry]

Hello, I have logged in to the Vietnamese version and I can't log in to the Arubi server.

I am logged into Vietnamese

Does anyone offer help on this topic or what

[dapper pulsar]

@grizzled lark
i need help brother
i want to remove my twitter id from my PUBGM account cuz that accounthas been hacked and doesnt belong to me anymore,someone else is entering my account.They already destroy my clan & now my id is in danger.help me out please

[grizzled lark]

@dapper pulsar,

My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #invalid-channel 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

[gilded swift]

@grizzled lark help me to please

[grizzled lark]

And any social media that is linked cannot be unlinked.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gilded swift. Remember to read through #faq before asking questions in the support channels.

[grizzled lark]

Once you are logged in into the Vietnam version of the game, @neon berry, you cannot get back to the global version.

[dapper pulsar]

i have my fb already connected with my account.Twitter has been compromised,i have all the evidence.now you are telling that i wont be able to get my PUBGM id back @grizzled lark

[grizzled lark]

You need to contact the in-game customer support for that, @dapper pulsar, we cannot help you here.

[gilded swift]

My rank is not showing please help me regarding this i just want to ask i can made conqueror or not without showing rank
My friend and me have same points does i made it or not

[dapper pulsar]

thanx @grizzled lark

[grizzled lark]

It gets reset in every Monday, @gilded swift, so kindly wait for it to get resseted in monday and still it fails to display kindly contact the in-game customer support via in-game settings.

[gilded swift]

They are not replying

[grizzled lark]

They will reply once they have received your request to them, @gilded swift, so kindly explain your problem to them, they will reply you with valid answer.

[cerulean zinc]

When new update is coming ?

[storm flume]

We currently do not have a specific release date for the upcoming update, @cerulean zinc. Once we do, we will publish further information in #news.

[cerulean zinc]

And what’s going to be in the update?

[woven atlas]

@cerulean zinc once an update date is announced patch notes will be posted in #news. So keep on eye on #news

[cerulean zinc]

Woooooooo

[polar marsh]

@deep gorge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cerulean zinc]

2 days ago I had option of bonus challenge, it said registering starts from 2 days, when I started game today it was not there -_-

[polar marsh]

@deep gorge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cosmic gazelle]

I reported a player as he threw nade on me twice and then killed me but still his merits were same

[gentle stag]

Same options

[slim galleon]

Can someone help me put please... I've never been able to buy uc cuz of this

Help please

I am signed onto google play

And i have a payment method which is by visa

[maiden salmon]

Any news about beta version for 0.16 update ?

[storm flume]

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @maiden salmon.

[unique cradle]

can any one have pubg beta 0.16 download link

[sick trellis]

I think this is a glitch
I dropped at prison in miramar and found a guy standing in the open and I shot him dead
it was an afk guy but his character was rendered at prison, while he was in the plane

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @sturdy minnow.

[spring void]

@frigid olive no need to do this

Stop

[frigid olive]

Ok

. @spring void bro please tell me which version Coming Erangel 2.0

[spring void]

We have no info on that yet

[frigid olive]

I need Erangel 2.0

[languid lintel]

Solo EU

[fringe rivet]

Griefer

[storm flume]

Hello, @fringe rivet @languid lintel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[kindred zephyr]

There was a in-game survay and I attended it at it said completed but I didn't get the crate scrap it promised why?

[light trout]

#WeWantERANGEL2.0

[nova gust]

What is this ..man

Someone fix this problem

[quaint epoch]

Can a mod or admin explain the 1st rule of fall split event pls? By watching live stream and videos, what videos are they referring to ? How many minutes for ea points?

[stable ether]

yes i am confusued aswell 😦

[silk arch]

#WeWantERANGEL2.0

[night cloak]

@silk arch #chat.

@nova gust Try using mobile data.

[clever yew]

i am facing key mapping problem

[night cloak]

@clever yew Wrong screenshot?

[silk arch]

@night cloak ok

[olive jay]

So I have this problem since day 1

I’m using an iPhone 6

Whenever I turn on my mic in game

The game sounds all become blurry/weaker

[neat turret]

What headphones are you using @olive jay

Wired or bluetooth?

[olive jay]

I tried both

Same thing

Even if no earphone

The game sounds just go bad and hard to hear

To fix it I have to turn off mic and plug off n on back my earphone to fix it

[neat turret]

It's because it's adding another channel to the sound, the problem will be even worse on bluetooth

[olive jay]

True

I’m using wired earphone now but it’s still become hard to hear with mic on

[neat turret]

It changes the range for some reason I haven't identified. Ideally you'd have two separate devices that go into a mixer. One device is your phone for PUBG, and then one into a PC for comms. Then you could turn down your team and vice versa, but for a mobile game, what they've done is pretty impressive, despite some core issues.

[dull bramble]

Tier protection events details?

[olive jay]

Hmm agreeable n means no solution to this yet so nvm n thanks

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lament swan]

heacker..pls ban

[median flint]

Hello

I m trying to change the flag to belize but its not working

[mossy magnet]

hello, i’m curious about the addition of erangel 2.0 as it’s own separate map (not entirely sure how it works). Why the map should not be added. I’m aware that coding and programming is very hard but however the optimization on the game has become bad to the point that some even high end devices struggle to keep up. If the map is added this will add an issue to many players with low end devices or even medium range and restricts what they can do/participate in game content. limiting maps or maybe even the game modes they can play just because they can’t download the maps.

[median flint]

I tried some other flags ... it succes

I dont know why belize and belaruss not working

Is there any solution to this problem

[mossy magnet]

this could also bring about the usage of gfx tools :/ and more accounts being banned. Some people wish to continue playing and some take the risk and some who often lose the account they worked on