#questions | PUBG MOBILE | Page 662

broken heart Nov 18, 2019, 9:30 PM

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Facebook

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bro plz ans me??

faint viper Nov 18, 2019, 9:33 PM

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So do you still have access to your Facebook account?

wraith plank Nov 18, 2019, 9:43 PM

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@polar marsh

broken heart Nov 18, 2019, 9:44 PM

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I can access Facebook with a password but my account looks disable.That is why I cannot get into the Pubg game

wraith plank Nov 18, 2019, 9:45 PM

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@polar marsh i face a lot of hackers in the game :}

broken heart Nov 18, 2019, 9:46 PM

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Please note the picture

📎 kdjc.PNG

faint viper Nov 18, 2019, 9:46 PM

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Well you need to contact Facebook. Not pubg

wraith plank Nov 18, 2019, 9:46 PM

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@polar marsh I think you sell the hacker for the players

warm prairie Nov 18, 2019, 9:50 PM

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@lime juniper No, I told everyone, but the people don't collaborate. I got a few IDs (2).

Thanks for the support,
I will wait until Wednesday expecting more complaints.

polar marshBOT Nov 18, 2019, 9:55 PM

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@distant falcon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith plank Nov 18, 2019, 9:59 PM

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📎 unknown.png

faint viper Nov 18, 2019, 10:00 PM

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Report it via the link

wraith plank Nov 18, 2019, 10:03 PM

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nothing will happened

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pubg is just for hackers

faint viper Nov 18, 2019, 10:10 PM

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If you say so

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🤷

bold siren Nov 18, 2019, 10:13 PM

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Language.

faint viper Nov 18, 2019, 10:14 PM

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Someone's butthurt

stark bluff Nov 18, 2019, 10:14 PM

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@wraith plank why?

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لماذا

storm flumeBOT Nov 18, 2019, 10:14 PM

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Please do not use any other language aside from English in this channel, @stark bluff. Refer to #613267301243944960 for language channels.

final ibex Nov 18, 2019, 10:46 PM

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Hello

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Is there anyone here.?

storm flumeBOT Nov 18, 2019, 10:52 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @final ibex. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Nov 18, 2019, 10:53 PM

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@final ibex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elder tundra Nov 18, 2019, 11:01 PM

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your tallking after last update no hacker in game see the vedio in 10 min ago

📎 Record_20191119011545_xvid_002.avi

storm flumeBOT Nov 18, 2019, 11:10 PM

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Hello, @elder tundra!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

night cloak Nov 18, 2019, 11:16 PM

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@final ibex, Hello, Post your query here.

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@elder tundra, Report that hacker in game.

elder tundra Nov 18, 2019, 11:17 PM

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i report him but nohing happend

night cloak Nov 18, 2019, 11:19 PM

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@elder tundra, It takes time for them to go through the report logs. They receive lot of reports and you can check #news for the proof. They have posted a weekly report of the banned hackers.

jolly quiver Nov 18, 2019, 11:34 PM

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VSS scarL reddotsight

cyan citrus Nov 19, 2019, 12:11 AM

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pubgm_kappa

polar marshBOT Nov 19, 2019, 1:23 AM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@slate cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

supple pulsar Nov 19, 2019, 1:56 AM

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hello

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📎 Snapshot_20191119035622.png

opaque ginkgo Nov 19, 2019, 2:07 AM

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Hackers everywhere in game. Are these guys doing something?

night cloak Nov 19, 2019, 2:08 AM

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@opaque ginkgo, Kindly check #news

supple pulsar Nov 19, 2019, 2:08 AM

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i dont do anything wrong

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i play without cheat program

polar marshBOT Nov 19, 2019, 2:08 AM

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@supple pulsar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

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@opaque ginkgo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

languid oyster Nov 19, 2019, 2:18 AM

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My account was hacked?

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@polar marsh can i get ur concern brother

runic trail Nov 19, 2019, 2:21 AM

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I bought prime plus subscription on 11th November, but when I check in game, still it's not activated, please help me

woven atlas Nov 19, 2019, 2:34 AM

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@runic trail can you please show me ScreenShot of your PlayStore ->Subscriptions

runic trail Nov 19, 2019, 2:43 AM

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@woven atlas I bought using app store

📎 Screenshot_2019-11-19-08-11-09-524_com.kiwibrowser.browser.jpg

cursive cedar Nov 19, 2019, 2:47 AM

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Quick suggestion please forward:
Players should be able to choose what weapon only match they want to play in Arcade and Quick-Match it's annoying that it's random Everytime sometimes when I want to play Item-Heaven I have to wait like 1/2 matches so I can get a match, Please forward this.

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@somber solstice

runic trail Nov 19, 2019, 2:49 AM

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@woven atlas

📎 IMG_20191119_081601.jpg

woven atlas Nov 19, 2019, 3:04 AM

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@runic trail contact in-game customer care and attach this screenshot and explain your issue

night cloak Nov 19, 2019, 3:06 AM

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Why did you ask him for the screenshots then? You should have suggested him that in the first place and saved his time. 🤦 pubgm_hidethepain

normal fulcrum Nov 19, 2019, 3:11 AM

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@night cloak Don't question a moderator. They ask questions to make sure the solution will have most chances to work

slow tangle Nov 19, 2019, 3:11 AM

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Where can I find granade in the training ground

woven atlas Nov 19, 2019, 3:12 AM

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@normal fulcrum it's fine I answered him the reason.

night cloak Nov 19, 2019, 3:12 AM

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@normal fulcrum, I have every right to question a moderator. He answered me in general chat, no need of explaining or morale policing lol.

normal fulcrum Nov 19, 2019, 3:13 AM

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@cursive cedar I will forward your feedback. But I personally think it's best at random. Coz if it can be selected than modes like melee, shotguns and pistols will never be played as most people will ignore them and match making will be very slow

slow tangle Nov 19, 2019, 3:14 AM

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@normal fulcrum I wanna play meelee and pistol but it is very difficult to get into those two

normal fulcrum Nov 19, 2019, 3:16 AM

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True @slow tangle

woven atlas Nov 19, 2019, 3:17 AM

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Do you need help with this question Where can I find granade in the training ground? or your fine? @slow tangle

slow tangle Nov 19, 2019, 3:18 AM

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@woven atlas yup I need no one answered

woven atlas Nov 19, 2019, 3:18 AM

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@slow tangle

📎 Screenshot_2019_1119_084551.png

night cloak Nov 19, 2019, 3:18 AM

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@umbral bay

@!RocX ♡ there are many activity how to get only PUBG Activity and first i downloaded PUBG on my iPhone maybe how to get apple activity??

You can use filter option for that. But, not sure if there is any activity log system on iOS. Maybe an iOS user can help you.

somber solstice Nov 19, 2019, 3:20 AM

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There's also some grenades on the pile of containers just outside of the shooting range, iirc.

runic trail Nov 19, 2019, 3:24 AM

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@woven atlas OK, I'll try in game support

slow tangle Nov 19, 2019, 3:27 AM

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Thanks..
Its because the people who throw granades when I try to train there are so irritating

meager moss Nov 19, 2019, 3:35 AM

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Game keeps crashing, buttons wont respond correctly and desync is a major issue!!! Back in season 3 & 4 there was less bugs

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fix this assssss game

night cloak Nov 19, 2019, 3:41 AM

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I Goted Yesterday 3mb update.But i dont know why ?

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@night cloak it was hotfix for some common bugs. No moajor change

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@night cloak but my voice glitch not fixed😢

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@night cloak report it to a moderator. Several user reported the issue but it's not listed in #555492558428700682 . There must be something wrong

night cloak Nov 19, 2019, 4:48 AM

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GWslippyPeepoW

haughty cypress Nov 19, 2019, 5:01 AM

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@vital moss ill just point out the many flaws your idea has

whats the point of adding resident evil back again when a fresh new event earns more money for the company? More new things to buy = more profit. Releaseing an older event would just bore the players who already went through it
Higher ranks are supposed to be exclusive, deserved only by people with better skill ~~or cheats~~. High ranks are SUPPOSED to have fewer players up there. If the rank had a lot of people in it, then it wouldnt be much of an achievement. Making ranking easier would make getting higher ranks less meaningful which doesnt make sense because if everyone was in a high rank, then nobody would know who the good players are.

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There is no point increasing squad points based on kills. That would just make less people play solo and duos which already barely has any players compared to squads. Making the game based on kills would encourage more people to cheat, and it will also make cheaters zoom up the leaderboards even faster.

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Adding more tier protection cards would massively inflate the number of players per rank and thats just bad in general. People could spend a ton of money on tier protection cards and keep themselves in higher ranks for a longer period of time, making the game essentially even more pay to win that it was before

stark oriole Nov 19, 2019, 5:06 AM

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pubgm_hidethepain

haughty cypress Nov 19, 2019, 5:06 AM

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Sure, new maps are always great for players but from a business standpoint, they have no reason to make new maps. Tencent knows that there are a lot of people who will continue to support the game even when there is barely any new content made. So why should they put in any effort to make new content when profits keep increasing anyway?

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when you argue with good logic and reasoning but the opposite side uses his only two existing brain cells

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well all you did was say no to my point and gave zero reason for it to support your words

and you didnt oppose my other 4 points at all@vital moss

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ill guess you admitted your defeat@vital moss

night cloak Nov 19, 2019, 5:19 AM

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hello anyone can help i forget my login details

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how can i login

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how can i recover

haughty cypress Nov 19, 2019, 5:21 AM

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recover from your ptsd of losing your account? go to a pharmacy and buy anti depressants

somber solstice Nov 19, 2019, 5:24 AM

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Ehem. It's one thing to debunk poorly made points, it's another thing entirely to be deliberately unhelpful and insulting to someone who is honestly asking a question. Don't do it again.

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@night cloak what method are you using to login? Facebook? Google Play? Twitter?

night cloak Nov 19, 2019, 5:29 AM

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Twitter

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pls support

somber solstice Nov 19, 2019, 5:30 AM

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You're going to have to go through Twitter's account recovery process

night cloak Nov 19, 2019, 5:30 AM

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i have 650uc there

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oh ok

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Where can i report hacker apart of Ingame

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I know a hacker in my friend list.

somber solstice Nov 19, 2019, 5:38 AM

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https://discordapp.com/channels/393088095840370689/481197473403240451/635949606189924352 @night cloak

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It's also pinned in #news

oblique seal Nov 19, 2019, 5:41 AM

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Hi . Who is looking at Pubg appeals?

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@normal fulcrum what ?

normal fulcrum Nov 19, 2019, 5:46 AM

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@oblique seal Is there any help you require? What do you by looking at Pubg appeals?

distant escarp Nov 19, 2019, 5:49 AM

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anything on the hotfix?

polar marshBOT Nov 19, 2019, 6:01 AM

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@oblique seal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

chilly bough Nov 19, 2019, 6:31 AM

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📎 video0.mp4

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Heeelllppp 💔🥴🥴🥴

📎 image0.png

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💔

storm flumeBOT Nov 19, 2019, 6:34 AM

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Hello, @chilly bough!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

hidden slate Nov 19, 2019, 6:38 AM

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@somber solstice what is Pubg report system doing ??

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📎 image0.png 📎 image1.png

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Reported this player with evidence in pubg report submit form but he ‘s still playing I reported him in Crown 3 now he’s in Crown 1

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I have youtube link if his evidence

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If this is the so called report system then pls give up Pubg mobile

polar marshBOT Nov 19, 2019, 6:41 AM

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@hidden slate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

frozen sparrow Nov 19, 2019, 6:41 AM

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@lime juniper these guys literally killed our whole squad through wallhack, almost half the servers were spectating and reporting them and they're still playing in crown. What is PUBGM doing? If you guys do nothing it's time to trend #UninstallPUBGM

📎 Screenshot_20191119-120951.png

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@hidden slate they do nothing

polar marshBOT Nov 19, 2019, 6:43 AM

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@frozen sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

proven moat Nov 19, 2019, 6:43 AM

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Hi

polar marshBOT Nov 19, 2019, 6:44 AM

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@frozen sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

frozen sparrow Nov 19, 2019, 6:48 AM

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Player Unknown's Hkcrs Grounds

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Actually it is Hkcr Unknown's battle grounds, HUBG

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Because they cannot recognize hkcrs

high ridge Nov 19, 2019, 6:49 AM

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Hi

somber solstice Nov 19, 2019, 6:49 AM

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You keep getting muted because you keep saying the word ban.

bold siren Nov 19, 2019, 6:49 AM

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I think you got the wrong idea, we don’t ban you from here for reporting hackers, you’ll get muted for saying the word ban, it’s because to stop people from spamming messages like “why is my account banned?” And we don’t deal with them so that’s why.

And regarding your problem: http://story.pubgm.cc

Please read that carefully and I hope you’ll understand it a little bit more, @frozen sparrow.

hidden slate Nov 19, 2019, 6:49 AM

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Sorry

frozen sparrow Nov 19, 2019, 6:49 AM

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@somber solstice We don't Care

hidden slate Nov 19, 2019, 6:49 AM

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Next time we remember it @somber solstice

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But do something brother

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Its hard to play with this players

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They just ruined the game

frozen sparrow Nov 19, 2019, 6:51 AM

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@bold siren We will understand when u stop them, because we play with hardwork and we play without any cheating. Den these cheaters come and ruin our game

hidden slate Nov 19, 2019, 6:51 AM

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@frozen sparrow brother pls calm down

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Pls have some believe in them

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Lets see how may more days they play

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I have his id

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I will check every day

somber solstice Nov 19, 2019, 6:52 AM

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We're not part of Tencent, we don't have access to player data. We can't do anything about it. There are a few ways that you can report people who you suspect are cheating. Then, Tencent will take a look at the data and decide how to handle them. It might take some time; they get a lot of reports and there's only so much staff to look into this.

frozen sparrow Nov 19, 2019, 6:52 AM

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@hidden slate this was the 3rd time we got into cheaters lobby bro. It's annoying now.

night cloak Nov 19, 2019, 6:53 AM

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Hi, will be published around when the beta link 0.16.0?

storm flumeBOT Nov 19, 2019, 6:53 AM

#

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @night cloak.

upbeat ruin Nov 19, 2019, 6:54 AM

#

When I create in-Game demand contact me with your e-mail is called so I'm doing it but it's the same again help

polar marshBOT Nov 19, 2019, 7:08 AM

#

@cyan hemlock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 19, 2019, 7:14 AM

#

@upbeat ruin don't understand

simple hound Nov 19, 2019, 7:14 AM

#

Hi please some one help I buy it prime plus in my account but my subscribe not active

tough narwhal Nov 19, 2019, 7:16 AM

#

@simple hound you might have bought it in other account. try on another device.

#

question: When will be the M4 Wanderer will be out ? it is already available for PUBG korea

normal fulcrum Nov 19, 2019, 7:19 AM

#

@simple hound You need to contact in game CS and provide them Receipt of your purchase, date and time, payment mode and method

#

@tough narwhal Something's are kept for a surprise

#

Most likely it will be available without any announcement

simple hound Nov 19, 2019, 7:24 AM

#

And i send message for c supporter but he said send me Screenshot payment but in pubg cant send

📎 video0.mp4

polar marshBOT Nov 19, 2019, 7:27 AM

#

@bold tiger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

torn sleet Nov 19, 2019, 7:57 AM

#

Hey, I need a clarification on RP purchase, if I get the elite pass now will my RP get +25 level from my current RP which is at 20 to Rp 45 or will I get only to RP 25 ? <@&639889499718942720>

lime juniper Nov 19, 2019, 7:58 AM

#

+25.

simple hound Nov 19, 2019, 7:58 AM

#

And i send message for c supporter but he said send me Screenshot payment but in pubg cant send

📎 video0.mp4

torn sleet Nov 19, 2019, 7:58 AM

#

@lime juniper 👍🏼

simple hound Nov 19, 2019, 7:58 AM

#

Some one answer me please

glossy sable Nov 19, 2019, 8:04 AM

#

@simple hound Upload the screenshot on a host website, like imgur, and send them the sharing link.

simple hound Nov 19, 2019, 8:08 AM

#

@glossy sable how can do it can you help me

glossy sable Nov 19, 2019, 8:09 AM

#

Google is your friend.

spiral turret Nov 19, 2019, 8:27 AM

#

Does anyone have a link to the Korean discord I want to communicate with them please

normal fulcrum Nov 19, 2019, 8:28 AM

#

You can always ask Google @spiral turret

glossy sable Nov 19, 2019, 8:29 AM

#

If you mean a Discord of the KRJP version, there is no official one.

spiral turret Nov 19, 2019, 8:29 AM

#

I asked them but I did not find them

glossy sable Nov 19, 2019, 8:29 AM

#

If you mean global there isn't any partnered official one either.

spiral turret Nov 19, 2019, 8:30 AM

#

And how I communicate with them I have a problem

glossy sable Nov 19, 2019, 8:31 AM

#

The in-game Customer Support is the best option.

spiral turret Nov 19, 2019, 8:31 AM

#

Can you solve my problem?

glossy sable Nov 19, 2019, 8:31 AM

#

Well, depends on your problem?

spiral turret Nov 19, 2019, 8:32 AM

#

I'll show you a message sent by one of their clients to me, but I didn't understand it well

#

I'll show you a message sent by one of their clients to me, but I didn't understand it well

tacit creek Nov 19, 2019, 8:34 AM

#

Is 90,120fps coming to the global version? I have OnePlus 7t with 90hz screen could use the 90fps

spiral turret Nov 19, 2019, 8:34 AM

#

📎 Screenshot_20191119-093402_PUBG_MOBILE.jpg

woven atlas Nov 19, 2019, 8:34 AM

#

No info about it yet @tacit creek

foggy notch Nov 19, 2019, 8:35 AM

#

Ping in solo 60ms ping in squads 260ms does anyone have a solution for this

woven atlas Nov 19, 2019, 8:35 AM

#

@spiral turret If you want faster response type your issue in Korean. However if you do type in other languages you may get your reply a bit late

spiral turret Nov 19, 2019, 8:37 AM

#

Where will I find the answer to my problem in Korean
@woven atlas

woven atlas Nov 19, 2019, 8:38 AM

#

@spiral turret They will reply you but it will take some time

simple hound Nov 19, 2019, 8:38 AM

#

@glossy sable can you help me i cant find supporter pubg mobile in Imgur to send it

spiral turret Nov 19, 2019, 8:38 AM

#

I want to communicate with Korean customers but I don't know where or how

#

@woven atlas

woven atlas Nov 19, 2019, 8:44 AM

#

@spiral turret Communicate the same way how you communicate in global version. Settings ->customer care

simple hound Nov 19, 2019, 8:44 AM

#

@woven atlas can you help me i cant find supporter pubg mobile in Imgur

spiral turret Nov 19, 2019, 8:45 AM

#

But what is the content of that message they sent me

📎 Screenshot_20191119-093402_PUBG_MOBILE.jpg

#

@woven atlas

woven atlas Nov 19, 2019, 8:46 AM

#

@simple hound https://imgur.com/upload

#

@spiral turret They replied you that you will get your response late because you have used other language than Korean. If you want a faster response type in Korean language

spiral turret Nov 19, 2019, 8:48 AM

#

Well, I have communicated with them in Korean

woven atlas Nov 19, 2019, 8:49 AM

#

Then you will get your response soon

spiral turret Nov 19, 2019, 8:50 AM

#

My problem is that I am a winner of 21 matches in the solo mode but I have not been ranked in the best players in my country and they have not given me the title in the solo mode.

#

Look to this photo

📎 Screenshot_20191118-094357_PUBG_MOBILE.jpg

merry sandal Nov 19, 2019, 8:55 AM

#

And what do you see when you tap on the question mark, @spiral turret?

foggy notch Nov 19, 2019, 8:57 AM

#

Reported a player with video proof he's still not 🅱️anned yet

night cloak Nov 19, 2019, 8:58 AM

#

Hello, I have bought some card for 180UC which allows me to change my flag once per day. But nothing is happening when I am trying to select the flag of my home country... I also remember that when I tried to select the flag of Belarus while trying creating an a account at PUBG Mobile, I've got a notification called "bad param" every time as I pressed on the button to complete the creation of a character. So can anyone help me out with this issue?

spiral turret Nov 19, 2019, 9:16 AM

#

@merry sandal yes i do that

quaint epoch Nov 19, 2019, 9:26 AM

#

Week2 flaregun mission doesn’t work in payload mode. BUG?

normal fulcrum Nov 19, 2019, 9:27 AM

#

@quaint epoch You need to complete the mission in Classic

quaint epoch Nov 19, 2019, 9:27 AM

#

@green kettle@night cloak 180uc once. Can buy it everyday at 180uc per change

normal fulcrum Nov 19, 2019, 9:29 AM

#

@quaint epoch 1st thing, see who you're pinging, 2nd thing, that's not the issue

#

You just pinged 2 people at once 😂

quaint epoch Nov 19, 2019, 9:30 AM

#

Discription is wrong, should be “in classic match”

normal fulcrum Nov 19, 2019, 9:30 AM

#

It's obvious that missions can be completed in classic, quick match and sniper training only

#

So if it is flare gun, than it will be completed in classic match only

#

Regarding the description, you can share a feedback and we'll gladly forward it

ebon void Nov 19, 2019, 9:38 AM

#

What was the 3 mb update of

#

@normal fulcrum

#

..

normal fulcrum Nov 19, 2019, 9:44 AM

#

It fixed some bugs that was present. More updates might come to fix other issues as well

raven sundial Nov 19, 2019, 9:53 AM

#

Where is the winner list of pubg mobile finger dance challenge? Did they removed cheaters?

storm flumeBOT Nov 19, 2019, 10:38 AM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

polar marshBOT Nov 19, 2019, 10:40 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@ionic cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fossil charm Nov 19, 2019, 10:51 AM

#

Guys I have problem

polar marshBOT Nov 19, 2019, 10:52 AM

#

@fossil charm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fossil charm Nov 19, 2019, 10:55 AM

#

Every time why ?

📎 image0.png

normal fulcrum Nov 19, 2019, 10:56 AM

#

@fossil charm Avoid using words which are not allowed

fossil charm Nov 19, 2019, 10:56 AM

#

I write in Arabic

#

Some letters not allowed

normal fulcrum Nov 19, 2019, 10:57 AM

#

Yes

fossil charm Nov 19, 2019, 10:57 AM

#

How I can write?

sharp sequoia Nov 19, 2019, 10:57 AM

#

Cheater id 5223429510

storm flumeBOT Nov 19, 2019, 10:57 AM

#

Hello, @sharp sequoia!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

normal fulcrum Nov 19, 2019, 10:57 AM

#

@fossil charm Some words are not allowed. If you use those words than you will be muted

fossil charm Nov 19, 2019, 10:58 AM

#

The problem not from words but from letters

#

Like if I want to write Egypt

#

In Arabic I can’t

#

This not allowed?

#

?

brazen swan Nov 19, 2019, 11:05 AM

#

not used, not when cheats, please check my account is ready for cooperation

📎 image0.png

#

Please remove me from the list of suspicious players

#

UniqPARABOY and many other games use cheats, I can tell about them

gilded plume Nov 19, 2019, 11:18 AM

#

Where can find Sebastian K.

spring void Nov 19, 2019, 11:19 AM

#

@brazen swan can youe explain?

#

@gilded plume i cant understand you, can you explain?

polar marshBOT Nov 19, 2019, 11:19 AM

#

@gentle meadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gilded plume Nov 19, 2019, 11:20 AM

#

This support pubgm

#

I want talk to GM sebastian k

brazen swan Nov 19, 2019, 11:21 AM

#

@spring void I am a Russian person and I don’t know English well, but I’ll try to explain to you

spring void Nov 19, 2019, 11:21 AM

#

@gilded plume who is sebastian k

#

@brazen swan yes please

gilded plume Nov 19, 2019, 11:22 AM

#

So u not work on pubgm company ?

spring void Nov 19, 2019, 11:23 AM

#

No we are only managing this server, please contact ingame CS if your issue is server side

brazen swan Nov 19, 2019, 11:24 AM

#

@spring void I am on the list of suspicious players, although I did not use cheats

random ether Nov 19, 2019, 11:24 AM

#

i also did not use any cheat or 3rd party apps

spring void Nov 19, 2019, 11:24 AM

#

@brazen swan dont worry, if you didn't use anything illegal you wont be banned. May i ask where did you found the list?

polar marshBOT Nov 19, 2019, 11:24 AM

#

@random ether:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

thorny dirge Nov 19, 2019, 11:25 AM

#

What this pan icon ?????

📎 IMG_20191119_165452.jpg

gilded plume Nov 19, 2019, 11:25 AM

#

My account got hacked you can help me or no ?

spring void Nov 19, 2019, 11:27 AM

#

@gilded plume no, please contact ingame CS

brazen swan Nov 19, 2019, 11:27 AM

#

@spring void I know several teams that use cheats, will they be banned?

#

?

spring void Nov 19, 2019, 11:27 AM

#

@brazen swan yes

brazen swan Nov 19, 2019, 11:27 AM

#

@spring void can help ?

polar marshBOT Nov 19, 2019, 11:28 AM

#

@brazen swan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring void Nov 19, 2019, 11:28 AM

#

@brazen swan they will be banned dont worry

woven atlas Nov 19, 2019, 11:29 AM

#

@thorny dirge that ban icon gives you latest news about the players getting banned on a daily basis

brazen swan Nov 19, 2019, 11:29 AM

#

@spring void what is it ?👆🏻

spring void Nov 19, 2019, 11:30 AM

#

Dont mind it, you just made the bot go on

brazen swan Nov 19, 2019, 11:31 AM

#

thanks for helping me now i'm not worried about my reputation

#

and sorry for my english

#

@spring void ❤️

spring void Nov 19, 2019, 11:32 AM

#

Dont worry 👍

plain ermine Nov 19, 2019, 11:32 AM

#

hi any admin here?

polar marshBOT Nov 19, 2019, 11:33 AM

#

@plain bolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@plain ermine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sweet oxide Nov 19, 2019, 11:42 AM

#

Suppor plss

storm flumeBOT Nov 19, 2019, 11:43 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @sweet oxide. Remember to read through #faq before asking questions in the support channels.

tame thorn Nov 19, 2019, 11:49 AM

#

@polar marsh will i get ban if i use gfx tools?

cursive cedar Nov 19, 2019, 11:49 AM

#

Yes @tame thorn

spring void Nov 19, 2019, 11:49 AM

#

Yes

tame thorn Nov 19, 2019, 11:49 AM

#

@cursive cedar some are telling yes some are telling no

cursive cedar Nov 19, 2019, 11:50 AM

#

@tame thorn the ones that say "no" are 5 yos you will get banned if you use GFX tools they said it themselves

storm flumeBOT Nov 19, 2019, 11:50 AM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @tame thorn.

spring void Nov 19, 2019, 11:50 AM

#

Believe only what this bot says

tame thorn Nov 19, 2019, 11:51 AM

#

ok thank you @storm flume @cursive cedar @spring void

cursive cedar Nov 19, 2019, 11:51 AM

#

:-)

spring void Nov 19, 2019, 11:51 AM

#

Welcome

cursive cedar Nov 19, 2019, 11:51 AM

#

Have A Good Day!.

tame thorn Nov 19, 2019, 11:51 AM

#

same 2 you

ebon comet Nov 19, 2019, 11:58 AM

#

Hey i need a suggestion i make a new Gmail just to link with my pubg then after some time i forget that email address now any way to recober or know which email i have linked with my id

#

Its almost one year old when i make it

spring void Nov 19, 2019, 11:59 AM

#

@ebon comet unfortunately, no you cant find out the email, try the forgot username or passowrd option by google. For recovery contact ingame CS

ebon comet Nov 19, 2019, 12:00 PM

#

They did not reply they just give planted message from system

#

Treid my best but can't remember it cuz at that time i play coc with many ids and gmails

#

Khuch krdhe bro

spring void Nov 19, 2019, 12:02 PM

#

@ebon comet English only, keep trying to contact they will help you. We dont have power to return accounts here

ebon comet Nov 19, 2019, 12:03 PM

#

Bro i have fb but i cant remember my gmail option! Try to understand

#

Can you wrote me a paragraph which can i type in In game supoort

#

And bro one more thing i need to ask

sterile mango Nov 19, 2019, 12:04 PM

#

broo this new feature ban list in game is very usefull im very thanks to pubgm dev.. and also it would be nice if you can add id of the player in my reported list.. because many id using symbol character

spring void Nov 19, 2019, 12:04 PM

#

@ebon comet just login using facebook then

polar marshBOT Nov 19, 2019, 12:06 PM

#

@ebon comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 19, 2019, 12:09 PM

#

@sterile mango you can directly send the feedback form the new ban menu pubgm_like

sterile mango Nov 19, 2019, 12:09 PM

#

yes noted thanks @night cloak

dreamy plinth Nov 19, 2019, 12:13 PM

#

Can i use dns net optimiser for imporving network ping while playing pubg?

night cloak Nov 19, 2019, 12:19 PM

#

I have lost my account account

#

I even tried the customer care services

#

I gave all the details they asked for

#

But no reply came

spring void Nov 19, 2019, 12:21 PM

#

Keep contacting them

glossy sable Nov 19, 2019, 12:22 PM

#

When was it?

polar marshBOT Nov 19, 2019, 12:22 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 19, 2019, 12:25 PM

#

I am not suspend but just that my fb account has been disabled n could not login to my account

glossy sable Nov 19, 2019, 12:26 PM

#

When was it?

night cloak Nov 19, 2019, 12:29 PM

#

Today

#

Plz help me i beg of you

glossy sable Nov 19, 2019, 12:31 PM

#

You have to be patient, it takes time for them to answer.
What is your issue exactly?

night cloak Nov 19, 2019, 12:33 PM

#

My Facebook account was disabled n my id was linked to fb n i cannot log in now

glossy sable Nov 19, 2019, 12:33 PM

#

Only to FB?

night cloak Nov 19, 2019, 12:33 PM

#

Facebook

glossy sable Nov 19, 2019, 12:34 PM

#

No other social media accounts are linked to the game?

night cloak Nov 19, 2019, 12:35 PM

#

No

#

It was only Facebook

glossy sable Nov 19, 2019, 12:36 PM

#

You will have to contact Facebook's Customer Support then, if you don't have any other account linked to the game it will be very hard, not to say impossible, to recover the game account.

night cloak Nov 19, 2019, 12:36 PM

#

😞

glossy sable Nov 19, 2019, 12:36 PM

#

Follow this link: https://m.facebook.com/help

Help Center

night cloak Nov 19, 2019, 12:37 PM

#

I spent the whole day on this today

#

Contacting both of em

#

Can u just change the data of a new account transferring all the data of my old account to new one
Is it possible

#

?

glossy sable Nov 19, 2019, 12:39 PM

#

It might be, but very complicated and a long process.
For that you will have to be patient, will take a long time.
I would suggest you contact Facebook's CS in the meantime.

night cloak Nov 19, 2019, 12:43 PM

#

I did contact em but 🤦‍♀️..... No action taken

queen sorrel Nov 19, 2019, 12:47 PM

#

@glad mortar

#

Why?😒🙄 @glad mortar

grizzled lark Nov 19, 2019, 12:48 PM

#

Is there any issue that you would like yo get help with, @queen sorrel?

queen sorrel Nov 19, 2019, 12:48 PM

#

@grizzled larknothing bro

grizzled lark Nov 19, 2019, 12:49 PM

#

Kindly don't clutter the channel.

queen sorrel Nov 19, 2019, 12:49 PM

#

Ok

night cloak Nov 19, 2019, 12:54 PM

#

@glossy sable plz help me out coz these Facebook peope never take any action

#

Ur the only one's to help me out

normal fulcrum Nov 19, 2019, 1:00 PM

#

@night cloak What's the issue?

night cloak Nov 19, 2019, 1:00 PM

#

I have lost my account account

glossy sable Nov 19, 2019, 1:03 PM

#

@night cloak We're not Facebook, we can't help you.

night cloak Nov 19, 2019, 1:04 PM

#

At least change my data

storm flumeBOT Nov 19, 2019, 1:05 PM

#

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak Nov 19, 2019, 1:08 PM

#

Thank you

polar marshBOT Nov 19, 2019, 1:14 PM

#

@ancient quest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gilded citrus Nov 19, 2019, 1:14 PM

#

Crazy hacker lmfao 66kills

📎 image0.png

storm flumeBOT Nov 19, 2019, 1:15 PM

#

Hello, @gilded citrus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

polar marshBOT Nov 19, 2019, 1:29 PM

#

@slate cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sleek dome Nov 19, 2019, 1:43 PM

#

I need help my pubg account got hacked and fb is disabled @polar marsh

#

My phone pubg id is-572176950(ZAPxSHADWAL)

night cloak Nov 19, 2019, 1:51 PM

#

@sleek dome the same thing happened to me aswell

sleek dome Nov 19, 2019, 1:51 PM

#

@night cloakthen what you did

night cloak Nov 19, 2019, 1:52 PM

#

Dude I am asking em wat to do

#

U from...?

sleek dome Nov 19, 2019, 1:53 PM

#

@night cloakbro a hacker is playing with my id and I have screen recording proof of it

night cloak Nov 19, 2019, 1:53 PM

#

That's not good

#

When did it happen

sleek dome Nov 19, 2019, 1:54 PM

#

Yesterday

#

And with you?

night cloak Nov 19, 2019, 1:54 PM

#

Today morning

polar marshBOT Nov 19, 2019, 1:54 PM

#

@valid cairn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 19, 2019, 1:54 PM

#

It sucks

sleek dome Nov 19, 2019, 1:55 PM

#

@night cloakhow this happened?

night cloak Nov 19, 2019, 1:55 PM

#

Dono when I opened pubg the login page came up n when tried to i got to know that my fb has been disabled as well as my Instagram

warm notch Nov 19, 2019, 1:55 PM

#

yeahboy

sleek dome Nov 19, 2019, 1:56 PM

#

@night cloaksame happened with me

#

@night cloakyou from?

night cloak Nov 19, 2019, 1:56 PM

#

@sleek dome india

sleek dome Nov 19, 2019, 1:56 PM

#

@night cloakok me too

night cloak Nov 19, 2019, 1:57 PM

#

Nice hindi..?

sleek dome Nov 19, 2019, 1:57 PM

#

@night cloakyess

night cloak Nov 19, 2019, 1:57 PM

#

❤️

#

Wat the heck should i do now.. 😞

#

Made a lot a progress n its gone now

sleek dome Nov 19, 2019, 1:58 PM

#

@night cloaki also don't know

night cloak Nov 19, 2019, 1:58 PM

#

It's sucks

spring void Nov 19, 2019, 2:01 PM

#

@night cloak contact CS through a new account

#

We cant help you woth your issue, so please avoid repeating same questions again and again

night cloak Nov 19, 2019, 2:02 PM

#

Yes I did that too

frigid bobcat Nov 19, 2019, 2:05 PM

#

Hello PubgM.. We need the canted sight

night cloak Nov 19, 2019, 2:08 PM

#

@spring void

📎 Screenshot_20191119_181021.jpg

#

Do this then

storm flumeBOT Nov 19, 2019, 2:15 PM

#

Please refer to subpoint 2.8 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

normal fulcrum Nov 19, 2019, 2:15 PM

#

Repeat same question again and again will be considered trolling and moderation steps will be taken. Consider yourself warned @night cloak

night cloak Nov 19, 2019, 2:16 PM

#

Okay

#

I apologise for my mistake

polar marshBOT Nov 19, 2019, 2:18 PM

#

@autumn sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

neat bane Nov 19, 2019, 2:21 PM

#

Why don't I have an internal update?

autumn sparrow Nov 19, 2019, 2:27 PM

#

Guys when does the file claim person send a reply?

spring void Nov 19, 2019, 2:27 PM

#

It may take upto few weeks

polar marshBOT Nov 19, 2019, 2:28 PM

#

@autumn sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@nimble token:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dry crest Nov 19, 2019, 2:34 PM

#

Regarding PMBC- Pubg Mobile Bangladesh challange!
We've seen so many teams got chicken dinners during qualification round with 150-200 kills in 8 matches.
So what about the legit players/teams who haven't got the opportunity for those cheaters?

#

@grizzled lark

grizzled lark Nov 19, 2019, 2:42 PM

#

They will have plans for that, @dry crest.

dry crest Nov 19, 2019, 2:43 PM

#

@grizzled lark like what plans & how would they know that they are cheating?
cause maximum teams use spectator as you know.

grizzled lark Nov 19, 2019, 2:46 PM

#

If they can keep track of the registered players by playing normal matches to qualify, @dry crest, they can easily detect them, or if you think that you have found registered players that have been cheating, you can always report it to them.

dry crest Nov 19, 2019, 2:47 PM

#

@grizzled lark Thanks 🖤

mighty glen Nov 19, 2019, 2:51 PM

#

Hi i cant log in! 😦

vivid field Nov 19, 2019, 2:52 PM

#

I gotta report a hacker

#

📎 Screenshot_20191119-194652_PUBG_MOBILE.jpg 📎 Screenshot_20191119-194849_PUBG_MOBILE.jpg

storm flumeBOT Nov 19, 2019, 2:57 PM

#

Hello, @vivid field!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

distant falcon Nov 19, 2019, 3:00 PM

#

What is this new report system ?

#

I reported a few playwrs before in result field its shown player has been marked as sus...

#

What does that mean ?

rustic ore Nov 19, 2019, 3:02 PM

#

#discord Swindlers

polar marshBOT Nov 19, 2019, 3:02 PM

#

@rustic ore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 19, 2019, 3:08 PM

#

🤣

calm kettle Nov 19, 2019, 3:12 PM

#

My account got hacked
Help me pubgm to get rid of it

#

The hacker link his twitter account
Now he also get access to my account

#

How can i remove his twitter account ?

vagrant onyx Nov 19, 2019, 3:14 PM

#

@calm kettle you still have access to your main log in method ?

limpid socket Nov 19, 2019, 3:34 PM

#

@calm kettle theres no way to unlink your social media from your pubgm acc as of now.

night cloak Nov 19, 2019, 3:46 PM

#

I played 17 matches today and only 2 matches didnt have any hacker ..every single game in solo after diomond is a hacker...

And in last match there was 3 hackers in same lobby 😡

storm flumeBOT Nov 19, 2019, 3:53 PM

#

Hello, @mr gamer#1031!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

mossy kelp Nov 19, 2019, 3:58 PM

#

📎 Screenshot_20191119_212210.jpg

#

Hacker!

#

Speed hack and auto-headshot

storm flumeBOT Nov 19, 2019, 3:58 PM

#

Hello, @mossy kelp!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

vivid field Nov 19, 2019, 4:10 PM

#

@mossy kelp

#

📎 Screenshot_20191119-194652_PUBG_MOBILE.jpg

#

These hackers r making me crazy

spring void Nov 19, 2019, 4:12 PM

#

Report in link provided

loud kite Nov 19, 2019, 4:19 PM

#

Good morning, I had a question, with the recent bans going on, I’m worried about my account. Will I get banned if my iPhone is just jail broken? I’m not a cheater or use any type of mods. I just like the feature and tweaks for my phone. That’s it

night cloak Nov 19, 2019, 4:22 PM

#

@loud kite Nope, you are safe.

loud kite Nov 19, 2019, 4:24 PM

#

Thanks panlove

polar marshBOT Nov 19, 2019, 4:24 PM

#

@teal spoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@blazing laurel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mighty glen Nov 19, 2019, 4:33 PM

#

Hello! I can't login! 😮

brazen swan Nov 19, 2019, 4:50 PM

#

@Pro Plays#6434 here is another team that uses cheats

📎 image0.png 📎 image1.png

plucky meteor Nov 19, 2019, 4:51 PM

#

📎 FB_IMG_1574182053500.jpg

brazen swan Nov 19, 2019, 4:51 PM

#

👆🏻

past birch Nov 19, 2019, 4:56 PM

#

📎 IMG_20191119_222552.jpg

#

what this means user has been marked as sus

#

suspended, suspicious wht?

night cloak Nov 19, 2019, 5:06 PM

#

@past birch Suspicious.

past birch Nov 19, 2019, 5:07 PM

#

ok thanks @night cloak

inner flare Nov 19, 2019, 5:07 PM

#

I need one problem

night cloak Nov 19, 2019, 5:07 PM

#

Hello,I caught a hacker hacking,i can send furthermore records of it,killed me while i was above him(wallhack) and got on the roof with his car

📎 Screenshot_20191119-180206_PUBG_MOBILE.jpg 📎 Screenshot_20191119-180139_PUBG_MOBILE.jpg

inner flare Nov 19, 2019, 5:07 PM

#

With my wifi and pubg

#

Help me?

raven wadi Nov 19, 2019, 5:08 PM

#

In which mode we get rating in evo ground
Its in my task

night cloak Nov 19, 2019, 5:09 PM

#

@night cloak

storm flumeBOT Nov 19, 2019, 5:09 PM

#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

night cloak Nov 19, 2019, 5:09 PM

#

Sorry for ping

polar marshBOT Nov 19, 2019, 5:10 PM

#

@fallen adder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

past birch Nov 19, 2019, 5:10 PM

#

@raven wadi TDM, zombie mode or payload

night cloak Nov 19, 2019, 5:11 PM

#

How am i sopposed to know how his ign and id is?Lol

#

@night cloak It should show up on the report player screen, if you have reported them in match.

#

Yeah but i can't copy it can i?

inner flare Nov 19, 2019, 5:12 PM

#

one ask

polar marshBOT Nov 19, 2019, 5:12 PM

#

@fallen adder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 19, 2019, 5:12 PM

#

You can take screenshot and write here from the screenshots, @night cloak.

#

I don't have the symbol the hacker got :/ Thank's for your helping :)

#

Their ID would be enough. You are welcome!

inner flare Nov 19, 2019, 5:14 PM

#

why on lobby i have timeout request

#

but my wifi i stable...

#

wtf

night cloak Nov 19, 2019, 5:14 PM

#

Switch to mobile data.

inner flare Nov 19, 2019, 5:14 PM

#

is

#

why to switch ???

night cloak Nov 19, 2019, 5:14 PM

#

Try switching and see if the problem persists there.

inner flare Nov 19, 2019, 5:14 PM

#

yes i know

#

but why my wifi have 100mb/s and have this problem?

#

not have sense

night cloak Nov 19, 2019, 5:15 PM

#

Speed has nothing to do with stability.

inner flare Nov 19, 2019, 5:15 PM

#

lol

quiet kite Nov 19, 2019, 5:15 PM

#

I killed my final enemy in solo plt 3 with bizon and got chicken but it didn't count in chicken master title mission. Why?

inner flare Nov 19, 2019, 5:16 PM

#

how can i fix the stability? the problem started from Friday

#

i have fritzbox 7490

#

i change wifi channel , dns but nothing.

night cloak Nov 19, 2019, 5:17 PM

#

@inner flare Contact your ISP and ask them to learn more, they know better.

inner flare Nov 19, 2019, 5:17 PM

#

I contacted them, they say that everything is fine for them

#

lol

night cloak Nov 19, 2019, 5:17 PM

#

Idk why you are laughing out loud but it's a problem from your ISP.

inner flare Nov 19, 2019, 5:18 PM

#

ok bro

muted socket Nov 19, 2019, 5:19 PM

#

Hi guys, i need speak to support please

night cloak Nov 19, 2019, 5:19 PM

#

@muted socket Aloha! How can I help you?

polar marshBOT Nov 19, 2019, 5:20 PM

#

@muted socket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

warm prairie Nov 19, 2019, 5:25 PM

#

@lime juniper Hey bro, how are you?

I have a colleague who has available the procedures used by the developers of third party programs and would like to inform and make available to the Tencent team, could he contact you? Or do you give me some means to contact?

About the cheaters, i will send the spreadsheet tomorrow, we already have some complaints from the teams.

lime juniper Nov 19, 2019, 5:32 PM

#

This should actually be sent directly to the customer service, @warm prairie. However, if he can create a very detailed Google document, I can forward it.

Feel free to mention me tomorrow when the e-mail has been sent.

night cloak Nov 19, 2019, 5:32 PM

#

I reported the player.

warm prairie Nov 19, 2019, 5:37 PM

#

@lime juniper Yes, I told him, but the support (SAC) in Brazil could not help.
I already informed him, thanks.

About the spreadsheet, thanks again. SA players do not cooperate with complaints, so the delay. But I managed to get a few.

polar marshBOT Nov 19, 2019, 5:41 PM

#

@abstract fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wind fossil Nov 19, 2019, 5:58 PM

#

Bros as I do for TENCENT to help me, I have been asking you to unlink a Twitter account that you linked without my consent for more than a month, the point that I have been telling you for more than a month has already sent you all the tests to verify that yes It's my account, I urgently need you to unlink that Twitter from my pubg account, HELP TENCENT !!!!!

rough glade Nov 19, 2019, 6:07 PM

#

hello, anyone can help me ??

bold siren Nov 19, 2019, 6:21 PM

#

It is unfortunately not possible to unlink linked accounts, @wind fossil .

storm flumeBOT Nov 19, 2019, 6:21 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @rough glade. Remember to read through #faq before asking questions in the support channels.

polar marshBOT Nov 19, 2019, 6:23 PM

#

@rough glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp gust Nov 19, 2019, 6:25 PM

#

is there any solution for this please , and how i get back my account to the global version , and i don't know how even this happen ...

📎 78315403_406930336852147_6178592926705123328_n.jpg

digital kelp Nov 19, 2019, 6:33 PM

#

My Telephone has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Telephone and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you

📎 Screenshot_-_PUBG_MOBILE.jpg

polar marshBOT Nov 19, 2019, 6:39 PM

#

@ebon comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

digital kelp Nov 19, 2019, 6:40 PM

#

Help

#

My phone has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Telephone and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you
My id:5214572694

📎 Screenshot_-_PUBG_MOBILE.jpg

woven atlas Nov 19, 2019, 6:43 PM

#

@digital kelp all you can do is contact in-game support. Do not spam here . We manage this discord server but not in-game accounts

prime igloo Nov 19, 2019, 6:49 PM

#

@woven atlas hey man

#

I need to talk to an admin or a community representative

#

Anyone here ?

woven atlas Nov 19, 2019, 6:51 PM

#

Yes?

#

What's your issue

warm kindle Nov 19, 2019, 6:52 PM

#

📎 Screenshot_2019-11-19-18-57-12-485_com.tencent.ig.jpg

#

Why cant conected !?

prime igloo Nov 19, 2019, 6:55 PM

#

@woven atlas its about club open

ancient kestrel Nov 19, 2019, 6:56 PM

#

@warm kindle your account is connected via pubg Vietnamese version. You are trying to login in global version

woven atlas Nov 19, 2019, 6:56 PM

#

@warm kindle once you log in your account through Vietnamese version you will not be able to login back to global version

polar marshBOT Nov 19, 2019, 6:56 PM

#

@waxen elm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

prime igloo Nov 19, 2019, 6:58 PM

#

I know its real late but there is a big issue

#

Sorry for contacting you this late night

#

@woven atlas

marsh sigil Nov 19, 2019, 7:13 PM

#

Hello

night cloak Nov 19, 2019, 7:15 PM

#

@prime igloo, What's the issue?

wind fossil Nov 19, 2019, 7:15 PM

#

Yes you can

prime igloo Nov 19, 2019, 7:17 PM

#

@night cloak hey man

#

Can you we talk in dm please ?

coral leaf Nov 19, 2019, 7:18 PM

#

Are mini zone , darkest night , and infection mode deleted? Or will it comeback? I dont even finish my achievemnt from those mode

marsh sigil Nov 19, 2019, 7:19 PM

#

Please I need one who is responsible

#

!!

polar marshBOT Nov 19, 2019, 7:25 PM

#

@marsh sigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

haughty cypress Nov 19, 2019, 7:35 PM

#

@coral leaf probably like the old hard mode, its not coming back

prime igloo Nov 19, 2019, 7:37 PM

#

@lime juniper so sorry for. The ping i know its too late but there is an issue

#

About PMCO

lime juniper Nov 19, 2019, 7:38 PM

#

What is the issue, dear?

foggy notch Nov 19, 2019, 7:40 PM

#

Reported a player with video proof about a week ago and he's still not bonned

#

And how tf they get soo much create skins

prime igloo Nov 19, 2019, 7:42 PM

#

@lime juniper can you come to dm please?

polar marshBOT Nov 19, 2019, 7:49 PM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

coral leaf Nov 19, 2019, 7:50 PM

#

@haughty cypress sad to hear that 😭

fathom marsh Nov 19, 2019, 7:58 PM

#

the amount of hackers i faced today is unbelievable

lime juniper Nov 19, 2019, 8:34 PM

#

I sent you a friend request, @prime igloo. Feel free to send me the details privately. I will get back to you as soon as possible.

night cloak Nov 19, 2019, 8:55 PM

#

been account 65 email rip

#

🤣

sand wyvern Nov 19, 2019, 8:58 PM

#

Will i get banned if i use a graphics tool to get better graphics and 60fps

tame nymph Nov 19, 2019, 9:00 PM

#

how do i use this funktion?

📎 Screenshot_20191119-212113977_1.jpg

sand wyvern Nov 19, 2019, 9:03 PM

#

@tame nymph I dont think theres anything you can do with it yet also nice inventory

night cloak Nov 19, 2019, 9:04 PM

#

Number 1 asia server solo conqurer player is a hacker plz report him

neon basin Nov 19, 2019, 9:05 PM

#

Asia FPP or TPP ?

tame nymph Nov 19, 2019, 9:05 PM

#

@sand wyvern thanks for the information & these is just some rp stuff

sand wyvern Nov 19, 2019, 9:06 PM

#

@tame nymph np bro

night cloak Nov 19, 2019, 9:07 PM

#

@neon basin asia tpp solo

soft pelican Nov 19, 2019, 9:09 PM

#

This is a hacker please band him

#

📎 video0.mp4

barren cairn Nov 19, 2019, 9:10 PM

#

as

night cloak Nov 19, 2019, 9:11 PM

#

@soft pelican upload to yt chanel and submit to pubg

foggy ivy Nov 19, 2019, 9:15 PM

#

What is the best app to record the screen for pubg mobile?

night cloak Nov 19, 2019, 9:36 PM

#

@foggy ivy, Omlete Arcade or Xrecorder are the best. pubgm_hidethepain

clear berry Nov 19, 2019, 9:42 PM

#

My ads keeps freezing, when I ads and fire My aim freezes and then I can't move it around

foggy ivy Nov 19, 2019, 9:43 PM

#

@night cloak ok PubgmSmart

night cloak Nov 19, 2019, 9:48 PM

#

@night cloak, When you are logging to the new account are you using the same device?

fossil charm Nov 19, 2019, 10:11 PM

#

Give me a solution

#

For hackers

night cloak Nov 19, 2019, 10:13 PM

#

My account is linked to Facebook, i Transferred my account to VN Version by wrong! How to move back again to Global Version?

fossil charm Nov 19, 2019, 10:15 PM

#

📎 video0.mp4

acoustic spade Nov 19, 2019, 10:17 PM

#

Is pubg mobile lite available for certain countries ?

tacit heart Nov 19, 2019, 10:24 PM

#

Hi, we dont have internet at all in Iran in this 4 days.
Please give us some more time for week 2 RP crate

#

We cant even enter instagram and whats app

night cloak Nov 19, 2019, 10:31 PM

#

@night cloak, Hello! Unfortunately you cannot move your account back to global version now. Try contacting in game cc, they might help in this issue.

frozen pulsar Nov 19, 2019, 10:41 PM

#

I’m playing Korea version in india any problem ??

flat terrace Nov 19, 2019, 10:44 PM

#

So this dude keeps spamming me and calling me disrespectful stuff. I don’t wanna block him cause I don’t block people but he needs some kind of justice please.

#

Should I send a screenshot or sum

frozen pulsar Nov 19, 2019, 10:44 PM

#

👌

flat terrace Nov 19, 2019, 10:45 PM

#

📎 image0.png

#

There’s more, one second

#

📎 image0.png

#

📎 image0.png

#

@warm wren

#

His ID is 521790878

warm wren Nov 19, 2019, 10:46 PM

#

@flat terrace report him ingame through customer service. Nothing we can do here from outside of the game.

flat terrace Nov 19, 2019, 10:46 PM

#

Alright

frozen pulsar Nov 19, 2019, 10:47 PM

#

Ok @flat terrace

#

rip

night cloak Nov 19, 2019, 10:50 PM

#

@frozen pulsar, What kind of problem you are talking about?

woven atlas Nov 19, 2019, 10:59 PM

#

@frozen pulsarthere are no issues

frozen pulsar Nov 19, 2019, 11:13 PM

#

👌

polar marshBOT Nov 19, 2019, 11:30 PM

#

@woven mountain:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cosmic gazelle Nov 19, 2019, 11:47 PM

#

Will I get the emote if I buy this skin

📎 JPEG_20191120_051721.jpg

buoyant ginkgo Nov 19, 2019, 11:49 PM

#

no

woven atlas Nov 19, 2019, 11:58 PM

#

@cosmic gazelle no you won't

vagrant onyx Nov 20, 2019, 12:16 AM

#

@cosmic gazelle you got to purchase UC if you bought the 0.99$ 2 time you could get both for free
But the weapons skin you must buy with 180 UC

pure torrent Nov 20, 2019, 12:32 AM

#

hellp

#

hello guys

#

i have a video for someone who is using hack

polar marshBOT Nov 20, 2019, 12:33 AM

#

@pure torrent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Nov 20, 2019, 12:34 AM

#

Hello, @pure torrent!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

polar marshBOT Nov 20, 2019, 1:15 AM

#

@zinc ruin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dusk glade Nov 20, 2019, 1:56 AM

#

Why is your game p2w?

#

You have to pay to get good

#

You have to pay for a better phone to be good

#

If you're not on an iphone, then you cant be good

#

It's TRUE

#

All of its true

#

iOS is better than android

#

But I'm stuck with android

mortal seal Nov 20, 2019, 1:58 AM

#

okay

dusk glade Nov 20, 2019, 1:58 AM

#

So

#

I'll never be good

still notch Nov 20, 2019, 1:58 AM

#

Razor 2. Will eat iOS everyday.

mortal seal Nov 20, 2019, 1:58 AM

#

you need to git gud

dusk glade Nov 20, 2019, 1:58 AM

#

@still notch WELL IM NOT RICH LIKE YOU, SIR

blazing saddle Nov 20, 2019, 1:58 AM

#

Move to #pubg-mobile.

mortal seal Nov 20, 2019, 1:59 AM

#

ok sir pepoleaving

still notch Nov 20, 2019, 1:59 AM

#

Ok sirz.

stable slate Nov 20, 2019, 3:04 AM

#

Anyone know if this Grizzly AKM skin will ever become available again?
Guess I missed season 4 when it was apart of the RP...

polar marshBOT Nov 20, 2019, 3:05 AM

#

@arctic stump:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lofty trail Nov 20, 2019, 5:01 AM

#

When is the next crew challenge gonna happen?

#

@warm wren ^

grizzled lark Nov 20, 2019, 5:04 AM

#

We don't have any information about that, @lofty trail.

minor notch Nov 20, 2019, 5:07 AM

#

The ping of pubg mobile once again spikes all over NEPAL like it reached to 360 ms from 100.I dont know what they are doing spiking ping again and again 😭

warm wren Nov 20, 2019, 5:08 AM

#

@lofty trail keep checking ingame and there will be pop-ups ingame regarding crew challenge

lofty trail Nov 20, 2019, 5:21 AM

#

@warm wren well when was the last crew challenge online?

#

@grizzled larksorry to ghost ping you went offline! 😢

warm wren Nov 20, 2019, 5:21 AM

#

I dont know, I don't play in the crew challenge

lofty trail Nov 20, 2019, 5:21 AM

#

oh okay!

grizzled lark Nov 20, 2019, 5:22 AM

#

Last crew challenge was available few days ago, @lofty trail.

lofty trail Nov 20, 2019, 5:27 AM

#

@grizzled larklmao thanks

tepid oasis Nov 20, 2019, 5:39 AM

#

can someone help me to remove my facebook disable account from my pubg account? so i attach twitter account? because i switch to iphone and there is no way to login from gmail account in iphone -_-

normal fulcrum Nov 20, 2019, 5:39 AM

#

Account once linked cannot be unlinked @tepid oasis

tepid oasis Nov 20, 2019, 5:40 AM

#

that is something harsh dude., they must have a way to remove a linked account!

normal fulcrum Nov 20, 2019, 5:40 AM

#

Unfortunately no one can unlink a linked account

tepid oasis Nov 20, 2019, 5:44 AM

#

they should introduce new policy for linked accounts! many people affected!

#

is there anyway to transfer my google play data to game center of iphone?

stone salmon Nov 20, 2019, 5:47 AM

#

I tried to enable "Quick Scope" option, yet I'm not able to see in my game screen. I'm wondering to "Repair" my game, but I hardly doubt that I'll lose all my downloaded resources, such maps, voice pack & other resources. Can I get some help? @grizzled lark

minor notch Nov 20, 2019, 5:48 AM

#

The ping of pubg mobile once again spikes all over NEPAL like it reached to 360 ms from 100.I dont know what they are doing spiking ping again and again

stone salmon Nov 20, 2019, 5:51 AM

#

Please ping me for back talk for my issue mentioned above.

normal fulcrum Nov 20, 2019, 5:51 AM

#

@tepid oasis You need to contact Google Support foe that

peak breach Nov 20, 2019, 5:51 AM

#

Unable to buy uc

#

When i click on uc purchase its keep loading

normal fulcrum Nov 20, 2019, 5:51 AM

#

@stone salmon Reset your layout and switch quick scope off and than on. It will be fixed

stone salmon Nov 20, 2019, 5:52 AM

#

Reset layout, where @normal fulcrum?

normal fulcrum Nov 20, 2019, 5:52 AM

#

@peak breach Try changing your data connection

peak breach Nov 20, 2019, 5:52 AM

#

Tried every thing cleared date of game and play store and also done client repair

#

But same issue

normal fulcrum Nov 20, 2019, 5:53 AM

#

@stone salmon

📎 IMG_20191120_112316.jpg

stone salmon Nov 20, 2019, 5:53 AM

#

Mate, I'll lose my saved settings @normal fulcrum.

peak breach Nov 20, 2019, 5:54 AM

#

📎 Screenshot_2019-11-06-03-22-40-16_dac7cc7571c39b392df64923967cf7da.png

normal fulcrum Nov 20, 2019, 5:54 AM

#

That's the only fix to get quick scope

stone salmon Nov 20, 2019, 5:54 AM

#

Is it a known issue @normal fulcrum?

peak breach Nov 20, 2019, 5:54 AM

#

This is happening with me its keep loading and loading

normal fulcrum Nov 20, 2019, 5:54 AM

#

Yes @stone salmon

#

@peak breach Try clearing cache of Pubg Mobile and Play Store

stone salmon Nov 20, 2019, 5:55 AM

#

Also, using repair option results in losing all downloaded resources @normal fulcrum?

peak breach Nov 20, 2019, 5:55 AM

#

@normal fulcrum already done bro also done client repair

#

But same problem happening

stone salmon Nov 20, 2019, 5:55 AM

#

Like maps and stuff

normal fulcrum Nov 20, 2019, 5:55 AM

#

@peak breach Your region?

peak breach Nov 20, 2019, 5:55 AM

#

India

#

@stone salmon no u can do client repair without deleting maps

stone salmon Nov 20, 2019, 5:56 AM

#

Thanks

normal fulcrum Nov 20, 2019, 5:56 AM

#

If Play Store isn't working than you can try Midas Buy

peak breach Nov 20, 2019, 5:56 AM

#

But i have loaded money in play store

normal fulcrum Nov 20, 2019, 5:56 AM

#

@stone salmon Not exactly. If you do a routine repair, you will need to download o ly the latest update

peak breach Nov 20, 2019, 5:56 AM

#

And thats not a solution

#

Anyway thanks

normal fulcrum Nov 20, 2019, 5:57 AM

#

@peak breach The issue doesn't seems to be with game. Your app is failing to detect the purchase details

#

Have you updated your Play Store @peak breach?

peak breach Nov 20, 2019, 5:57 AM

#

Yes

normal fulcrum Nov 20, 2019, 5:59 AM

#

It works for me @peak breach

📎 Screenshot_2019-11-20-11-28-04-657_com.android.vending.jpg

#

Can you tell me which version of Play Store do you have right now?

peak breach Nov 20, 2019, 5:59 AM

#

It showing your play store is up to date

normal fulcrum Nov 20, 2019, 5:59 AM

#

Can you tell me the version?

peak breach Nov 20, 2019, 5:59 AM

#

Wait

#

17.5.18

normal fulcrum Nov 20, 2019, 6:00 AM

#

Wait

#

Couldn't fine any issue with the game. Best if you contact Google Support @peak breach

polar marshBOT Nov 20, 2019, 6:04 AM

#

@gritty glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

peak breach Nov 20, 2019, 6:04 AM

#

Ok

normal fulcrum Nov 20, 2019, 6:06 AM

#

@gritty glade No one is banned instantly. Once a profile or player is reported, an investigation has to be done to check if the player is actually using any cheats or hacks or not. Best if you include a video evidence for faster resolution

gritty glade Nov 20, 2019, 6:07 AM

#

@normal fulcrum

Sorry you wrong bro

polar marshBOT Nov 20, 2019, 6:08 AM

#

@gritty glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum Nov 20, 2019, 6:09 AM

#

He will be banned if any abnormalities were found

radiant agate Nov 20, 2019, 6:10 AM

#

Hello sir my Facebook account disabled which is link to pubg account .how to open that account now

Please help me

gritty glade Nov 20, 2019, 6:10 AM

#

@normal fulcrum
But when he is doing Hacking since season - 6.
I reported him in 4 ways.

1 - in game report button
2 - customer support chatting
3 - Email id through pubg Devs
4 - form a fill of Hacking

#

@radiant agate

Contact FACEBOOK

storm flumeBOT Nov 20, 2019, 6:11 AM

#

Please refer to subpoint 2.8 in #faq for further information, @SiDhu MooseWala#1862. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

normal fulcrum Nov 20, 2019, 6:12 AM

#

@gritty glade As I said, if any abnormalities were found, he will be banned

gritty glade Nov 20, 2019, 6:13 AM

#

@normal fulcrum

Any abnormalities definately not found,
Because he is using Indonesia 240$ paid hacks

normal fulcrum Nov 20, 2019, 6:13 AM

#

It doesn't matter hack is paid or free

polar marshBOT Nov 20, 2019, 6:14 AM

#

@gritty glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@steep plank:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

covert jasper Nov 20, 2019, 6:15 AM

#

@normal fulcrum any update for my account?

radiant agate Nov 20, 2019, 6:16 AM

#

@normal fulcrum bro but I also link my Play game account in pubg account.but I have multiple Google accounts so I forgot which account I link . Can I get some hint??

#

Please tell

#

@@gritty glade bro but I also link my Play game account in pubg account.but I have multiple Google accounts so I forgot which account I link . Can I get some hint??

normal fulcrum Nov 20, 2019, 6:29 AM

#

@radiant agate We don't have those details

#

@covert jasper What update? Can ypu refresh me with ypur issue?

hardy jasper Nov 20, 2019, 6:30 AM

#

How many social accounts can I link to one pubg account (FB, twitter, Playstore, Game centre)?

radiant agate Nov 20, 2019, 6:31 AM

#

2

normal fulcrum Nov 20, 2019, 6:32 AM

#

You can link 2 accounts in 1 pubg profile. It can be Play Games, Game Center, Facebook, Twitter VK

radiant agate Nov 20, 2019, 6:32 AM

#

@night cloak means??

polar marshBOT Nov 20, 2019, 6:32 AM

#

@covert jasper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hardy jasper Nov 20, 2019, 6:33 AM

#

Purchasing UC from Midasbuy can get me banned?

radiant agate Nov 20, 2019, 6:33 AM

#

@Gunslinger bro but I also link my Play game account in pubg account.but I have multiple Google accounts so I forgot which account I link . Can I get some hint??

normal fulcrum Nov 20, 2019, 6:34 AM

#

As I said before @radiant agate, we do not have those information

tepid oasis Nov 20, 2019, 6:34 AM

#

@radiant agate login in to every google account and see which account show you the details of pubg 😄

normal fulcrum Nov 20, 2019, 6:34 AM

#

@hardy jasper No

tepid oasis Nov 20, 2019, 6:35 AM

#

pubg will not help you. go and check it by yourself!

radiant agate Nov 20, 2019, 6:36 AM

#

Some of them not login in my phone @tepid oasis

normal fulcrum Nov 20, 2019, 6:36 AM

#

@radiant agate You can use Play Games app and switch between all accounts one by one to see which account have saved data of Pubg Mobile

radiant agate Nov 20, 2019, 6:36 AM

#

But why pubg account fully depends on our social accounts.

normal fulcrum Nov 20, 2019, 6:38 AM

#

Like this

📎 IMG_20191120_120726.jpg

radiant agate Nov 20, 2019, 6:38 AM

#

There must should be a other way for login account
Or at least give user the detail of social account that linked

olive jay Nov 20, 2019, 6:39 AM

#

📎 image0.png 📎 image1.png

#

Is this normal?

radiant agate Nov 20, 2019, 6:39 AM

#

@@night cloak Already done.but some of them not login in my phone that's why I ask

normal fulcrum Nov 20, 2019, 6:39 AM

#

Pubg Mobile gives you option to use social media to save game data because social media is something that used by everyone and no one forgets their log in credentials

olive jay Nov 20, 2019, 6:39 AM

#

The cursor for the red dot are different

#

The one that is small n blurry is any 556 guns (scar, m4 etc)

normal fulcrum Nov 20, 2019, 6:40 AM

#

@radiant agate I'm sorry but no one can help you with your issue. It is your responsibility to keep track of your accounts

radiant agate Nov 20, 2019, 6:40 AM

#

But Facebook starting disabled account of inactive users

pliant obsidian Nov 20, 2019, 6:40 AM

#

Sa

olive jay Nov 20, 2019, 6:40 AM

#

The clear n big cursor reddot is 762 guns (akm, m7 etc)

hardy jasper Nov 20, 2019, 6:40 AM

#

@normal fulcrum Midasbuy is a third-party for purchasing UC And it's mentioned that 'Purchases from third party can lead to a ban'.

pliant obsidian Nov 20, 2019, 6:40 AM

#

selamün aleyküm

normal fulcrum Nov 20, 2019, 6:40 AM

#

@radiant agate You have to contact Facebook support for that

tepid oasis Nov 20, 2019, 6:40 AM

#

facebook is now a issue, pubg mobile should introduce something new

storm flumeBOT Nov 20, 2019, 6:40 AM

#

Please do not use any other language aside from English in this channel, @pliant obsidian. Refer to #613267301243944960 for language channels.

normal fulcrum Nov 20, 2019, 6:41 AM

#

@tepid oasis You always have other options such as Twitter and VK

#

@olive jay Have to check

tepid oasis Nov 20, 2019, 6:41 AM

#

but once linked there is not way to unlink the account! 😄

radiant agate Nov 20, 2019, 6:41 AM

#

@night cloak my FB account is too old where my Dob is fake so

olive jay Nov 20, 2019, 6:41 AM

#

Ok @normal fulcrum

normal fulcrum Nov 20, 2019, 6:42 AM

#

@tepid oasis Yes there isn't any way to unlink an account once linked

olive jay Nov 20, 2019, 6:42 AM

#

I’ve had this problem ever since they added the scope customisations

#

I thought “that looks normal”

normal fulcrum Nov 20, 2019, 6:42 AM

#

@radiant agate We cannot help you. Please contact Facebook support. Please refrain from asking same question again and again

olive jay Nov 20, 2019, 6:42 AM

#

Then today i compare the reddots

tepid oasis Nov 20, 2019, 6:42 AM

#

that's why i say they should review the policy! many people lost their account because of facebook!

olive jay Nov 20, 2019, 6:42 AM

#

It’s different

normal fulcrum Nov 20, 2019, 6:46 AM

#

Yes there's a difference in size of reticle in each gun @olive jay

#

As much as I'm aware of shooting games, reticle size differs according to the bullet spread of each gun. Bigger the reticle more the spread.

#

But I have to verify that fact before I can be sure of it for Pubg Mobile

olive jay Nov 20, 2019, 6:56 AM

#

Ahh

#

Alright thanks for the info

cerulean zinc Nov 20, 2019, 7:02 AM

#

Can we Change size of crosshairs and make it static?

normal fulcrum Nov 20, 2019, 7:03 AM

#

It's not possible yet. But I will definitely forward your feedback @cerulean zinc

cerulean zinc Nov 20, 2019, 7:03 AM

#

Thx

#

Coz I can’t play dynamic crosshairs and it’s too large for me

raven wadi Nov 20, 2019, 7:36 AM

#

Why there is no minimap

normal fulcrum Nov 20, 2019, 7:36 AM

#

In game @raven wadi?

raven wadi Nov 20, 2019, 7:37 AM

#

Yes arcade mode

normal fulcrum Nov 20, 2019, 7:38 AM

#

Only in Arcade mode?

quick ermine Nov 20, 2019, 7:53 AM

#

Heloo

night cloak Nov 20, 2019, 7:53 AM

#

📎 image0.jpg 📎 image1.jpg

elder sapphire Nov 20, 2019, 7:54 AM

#

seems u play with bots

night cloak Nov 20, 2019, 7:54 AM

#

Not mine bruh

polar marshBOT Nov 20, 2019, 7:54 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@elder sapphire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@quick ermine:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tame summit Nov 20, 2019, 8:02 AM

#

I train to be a good player just to be killed by these cheaters that don't get their accounts suspended forever

#

📎 Screenshot_20191120-044023.png 📎 Screenshot_20191120-044855.png 📎 Screenshot_20191120-045058.png

storm flumeBOT Nov 20, 2019, 8:04 AM

#

Hello, @tame summit!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

tame summit Nov 20, 2019, 8:04 AM

#

He was just killing people through walls lol

polar marshBOT Nov 20, 2019, 8:14 AM

#

@tacit mauve:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Nov 20, 2019, 8:17 AM

#

📎 Screenshot_20191120-131706_PUBG_MOBILE.jpg

#

What does user have been marked suspicious?? What does that mean?

sweet sail Nov 20, 2019, 8:18 AM

#

Hello .. I'm from india and now living in Bangladesh . Before when i was in India . I used to get Indian lobby only . But now I'm getting indo players with whom i cant communicate . What to do . How can i join my indian lobby again ???

#

@night cloak You have reported them and they got banned

night cloak Nov 20, 2019, 8:20 AM

#

📎 Screenshot_20191120-091745.jpg

polar marshBOT Nov 20, 2019, 8:35 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hazy phoenix Nov 20, 2019, 8:40 AM

#

Guys is anyone facing a bug in which you shoot the enemy and suddenly the gun stops shooting?

raven sundial Nov 20, 2019, 8:42 AM

#

Winner list of pubg finger dance challenge?

pliant rose Nov 20, 2019, 8:42 AM

#

@hazy phoenix yes 😦

normal fulcrum Nov 20, 2019, 8:52 AM

#

@night cloak The profile has been marked suspicious and is going through investigation

#

@night cloak Can you explain the issue?

faint mango Nov 20, 2019, 9:22 AM

#

pubg mobile wifi error code pls help

night cloak Nov 20, 2019, 9:26 AM

#

@sweet sail, Try putting hindi language as your first preference for automatch, if that doesn't work use VPN but using VPN may have consequences.

normal fulcrum Nov 20, 2019, 9:35 AM

#

Using VPN is not recommended

#

@faint mango Do you get any error in game?

faint mango Nov 20, 2019, 9:38 AM

#

yes pubg mobile emulator wifi error code

proud whale Nov 20, 2019, 9:45 AM

#

I am facing too much desync

frosty shore Nov 20, 2019, 9:45 AM

#

How can I transfer uc to another account

night cloak Nov 20, 2019, 9:46 AM

#

You can't, @frosty shore.

#

It's mainly caused by your ping, @proud whale.

coral leaf Nov 20, 2019, 9:51 AM

#

@night cloak they are not banned yet , its just because you already report them and they got in "suspicious list" where they got watched by devs if they really use cheats or not , so they are not banned

storm flumeBOT Nov 20, 2019, 9:54 AM

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @faint mango.

frosty shore Nov 20, 2019, 10:01 AM

#

Can I gift rp to my friend with my uc

raven sundial Nov 20, 2019, 10:06 AM

#

Winner list of pubg finger dance challenge? @lime juniper no can ask a question from pubg 29th November trip starting still no winner announcement

lime juniper Nov 20, 2019, 10:09 AM

#

I have asked, @raven sundial.

raven sundial Nov 20, 2019, 10:09 AM

#

So what they said? @lime juniper

#

I hope they removed No1 hacker

lime juniper Nov 20, 2019, 10:10 AM

#

I asked 30 seconds ago. No reply so quickly. They are probably asleep in the US now.

raven sundial Nov 20, 2019, 10:11 AM

#

Ok

polar marshBOT Nov 20, 2019, 10:14 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

plush kayak Nov 20, 2019, 11:07 AM

#

@lime juniper Sir My Brother lost he's Twitter account so he's unable to log in to the game I buy him a Royal pass in past, please Give us the account back, he's my clan member as well he's id name is TheRok๛Jay and He's ID number is 5452291275

spring void Nov 20, 2019, 11:07 AM

#

@plush kayak please contact twitter support amd ingame support

#

No need to ping admins for that

kindred zephyr Nov 20, 2019, 11:27 AM

#

Is there any other functions in Victor's voice chat "focus fire"?

normal fulcrum Nov 20, 2019, 11:45 AM

#

@frosty shore No

lucid jetty Nov 20, 2019, 11:46 AM

#

@lime juniper just want to ask that much cheaters you suspend every day but they just make new accounts and keep coming back, so whats the point exactly ? and most of them can reach aces and conqueror easily

frosty shore Nov 20, 2019, 11:47 AM

#

@lime juniper when we can gift rp through UC

spring void Nov 20, 2019, 11:48 AM

#

@frosty shore you cant, dont ping admins for no reason

normal fulcrum Nov 20, 2019, 11:48 AM

#

Devs are trying their best to stop all cheating and hacking. They are continuously evolving to detect all those cheaters faster. They will soon have solution for hackers making new account again and again

lucid jetty Nov 20, 2019, 11:48 AM

#

@frosty shore in early start of season i guess

normal fulcrum Nov 20, 2019, 11:48 AM

#

@frosty shore I already answered your question. No need to ping admins

frosty shore Nov 20, 2019, 11:49 AM

#

@normal fulcrum you said only no,now I am asking when

polar marshBOT Nov 20, 2019, 11:49 AM

#

@lucid jetty:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum Nov 20, 2019, 11:50 AM

#

You only asked can you. So I answered No. We cannot say if you can gift using UC in future or not

spring void Nov 20, 2019, 11:50 AM

#

@lucid jetty those ways will not work, devs have to figure out all aspects before applying something, it isn't as easy as it seems

normal fulcrum Nov 20, 2019, 11:51 AM

#

It's best if you state your issue/question to moderators and/or contributors intead of pinging admins

long barn Nov 20, 2019, 11:52 AM

#

When Pubg Mobile 0.16.0 beta release

storm flumeBOT Nov 20, 2019, 11:52 AM

#

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @long barn.

frosty shore Nov 20, 2019, 11:52 AM

#

@normal fulcrum yes, that's true. you said that I already answered.but my qualifications are different

long barn Nov 20, 2019, 11:53 AM

#

Everyone is saying that 0.16.0 beta will launch today is that true i just want tp know that

feral isle Nov 20, 2019, 11:55 AM

#

@warm wren We start a classic match in erengel with registered squad for PMBC.
But we exit the match for Day/Night mode before countdown finish.

It will count??

normal fulcrum Nov 20, 2019, 11:55 AM

#

@frosty shore You can't gift RP with UC. There's no official news what will be the gifting system in future. It might or might not be the same as this season

#

@long barn There's no such official news yet

frosty shore Nov 20, 2019, 11:57 AM

#

@normal fulcrum ok , thanks for your such precious time

warm wren Nov 20, 2019, 11:57 AM

#

@feral isle if the rules states that it will count the first number of matches once starting, then yes can be counted

rotund echo Nov 20, 2019, 12:05 PM

#

@frosty shore

normal fulcrum Nov 20, 2019, 12:05 PM

#

Is there anything we can help you with @rotund echo?

calm ginkgo Nov 20, 2019, 12:17 PM

#

Please stop the cheaters, especially the Chinese

broken sierra Nov 20, 2019, 12:21 PM

#

Lmao, you can't blame the Chinese for hax. If the cheater have a china flag than that doesn't mean he/she is from China, could be any of country ya know. @calm ginkgo

storm flumeBOT Nov 20, 2019, 12:22 PM

#

Hello, @calm ginkgo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

raw iron Nov 20, 2019, 12:34 PM

#

📎 image0.png

storm flumeBOT Nov 20, 2019, 12:34 PM

#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @raw iron.

mighty glen Nov 20, 2019, 12:34 PM

#

Hi i cant log in!

spring void Nov 20, 2019, 12:34 PM

#

Yes you can be banned for that

#

@mighty glen why?

mighty glen Nov 20, 2019, 12:35 PM

#

Im connected to a Wi-Fi and have clicked on repair once But it wont let me in anyway. :/ @spring void

spring void Nov 20, 2019, 12:36 PM

#

What does it say?

mighty glen Nov 20, 2019, 12:36 PM

#

Brb

polar marshBOT Nov 20, 2019, 12:37 PM

#

@raw iron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

raw iron Nov 20, 2019, 12:37 PM

#

Yes

polar marshBOT Nov 20, 2019, 12:38 PM

#

@upper plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sweet sail Nov 20, 2019, 12:39 PM

#

@spring void bro how to get out of the situation of getting match with indo players ?

spring void Nov 20, 2019, 12:41 PM

#

@sweet sail you get matched according to area and language

mighty glen Nov 20, 2019, 12:41 PM

#

@spring void

shut fiber Nov 20, 2019, 12:41 PM

#

Tomorrow at 10am we will host custom room @everyone

storm flumeBOT Nov 20, 2019, 12:41 PM

#

Use #matches to share custom games details, @shut fiber.

mighty glen Nov 20, 2019, 12:42 PM

#

📎 image0.png

#

📎 image0.png

#

📎 image0.png

spring void Nov 20, 2019, 12:42 PM

#

@mighty glen is the game working fine for your friends in your area

mighty glen Nov 20, 2019, 12:42 PM

#

📎 image0.png

sweet sail Nov 20, 2019, 12:42 PM

#

@spring void i currently live in Bangladesh . But it is really annoying to get match up with indo players . I'm pushing . My rank is Ace 3* . So i most often encounter hackers and sometimes get hackers as my teammates . No communication. No voice chat . It is very annoying .

mighty glen Nov 20, 2019, 12:43 PM

#

I dont know. Im using the school’s Wi-Fi @spring void

spring void Nov 20, 2019, 12:43 PM

#

@sweet sail you can change your matchmaking language, it may help

#

@mighty glen i think the game has been blocked by the wifi

mighty glen Nov 20, 2019, 12:44 PM

#

Okey :/ damn @spring void

sweet sail Nov 20, 2019, 12:44 PM

#

@spring void it has been hindi since day 1 . Can i use vpn . Just to go in the lobby . After that i will disconnect

spring void Nov 20, 2019, 12:44 PM

#

@sweet sail vpn is not recommended

sweet sail Nov 20, 2019, 12:44 PM

#

@spring void what could be the possible way to get in an Indian lobby ?

spring void Nov 20, 2019, 12:45 PM

#

@sweet sail there wouldn't be a way, you cant do that manually

mighty glen Nov 20, 2019, 12:45 PM

#

I dont have surf on my iPhone so have To wait until I’ll get new surf. I get 3gb every month. It’s not much . And I don’t have WiFi at home.

spring void Nov 20, 2019, 12:46 PM

#

So...?

mighty glen Nov 20, 2019, 12:46 PM

#

I’ll wait until next month.

spring void Nov 20, 2019, 12:47 PM

#

#chat

#

Plz dont use this channel use #chat

night cloak Nov 20, 2019, 12:47 PM

#

Hello, who can say why my account was banned for 3 months, i don't use any cheats

#

📎 Screenshot_2019-11-20-15-41-01-129_com.tencent.ig.jpg

#

I donated a lot of money

spring void Nov 20, 2019, 12:48 PM

#

All accounts are banned for violation of rules

night cloak Nov 20, 2019, 12:49 PM

#

And how to untiban

normal fulcrum Nov 20, 2019, 12:51 PM

#

Use file claim @night cloak

distant falcon Nov 20, 2019, 1:07 PM

#

Why the top ranking havkers are not removed

spring void Nov 20, 2019, 1:08 PM

#

They are removed, just report them and see

distant falcon Nov 20, 2019, 1:09 PM

#

Dude lvl 30 id conqueror kd ration 167

#

😂

#

Reported still not removed

#

Ita been since strt of season

spring void Nov 20, 2019, 1:09 PM

#

@distant falcon wait, he will be hanned eventually

storm flumeBOT Nov 20, 2019, 1:09 PM

#

Hello, @distant falcon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

spring void Nov 20, 2019, 1:09 PM

#

You can aslo report at this link^

night cloak Nov 20, 2019, 1:10 PM

#

📎 Screenshot_2019-11-20-16-09-38-551_com.tencent.ig.jpg

distant falcon Nov 20, 2019, 1:10 PM

#

Did that uploaded the video at my channel

night cloak Nov 20, 2019, 1:10 PM

#

I wrote in 8:11

#

Now is 16:10

polar marshBOT Nov 20, 2019, 1:12 PM

#

@distant falcon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dusty ferry Nov 20, 2019, 1:26 PM

#

My pubg id is stolen by hacker i need help

foggy notch Nov 20, 2019, 1:49 PM

#

@merry sandal can devs bon players for teaming up with a cheater? Have video proof

merry sandal Nov 20, 2019, 1:49 PM

#

Please contact the Customer Support in-game, @foggy notch.

polar marshBOT Nov 20, 2019, 1:53 PM

#

@foggy notch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

foggy notch Nov 20, 2019, 1:54 PM

#

Is there a mannul ben in this game????

grizzled lark Nov 20, 2019, 1:55 PM

#

We cannot be sure about it but there can be, @foggy notch.

tired fulcrum Nov 20, 2019, 2:06 PM

#

Where can we get the latest beta?

storm flumeBOT Nov 20, 2019, 2:18 PM

#

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @tired fulcrum.

tired fulcrum Nov 20, 2019, 2:19 PM

#

But people are talking about the stuff on the beta that they got this morning, and there’s nothing out on the beta channels

spring void Nov 20, 2019, 2:21 PM

#

Beta isnt officially announced yet

warm prairie Nov 20, 2019, 2:30 PM

#

@lime juniper I have already sent the complaint sheet against users to the email you provided.
Thanks for your support again and we look forward to action against this type of user.

lime juniper Nov 20, 2019, 2:33 PM

#

What e-mail address was it sent from, @warm prairie?

#

I can confirm that it has been successfully delivered, and have forwarded the spreadsheet for analysis. You will be kept updated. Thank you.

warm prairie Nov 20, 2019, 2:39 PM

#

I appreciate your support.

tough onyx Nov 20, 2019, 2:52 PM

#

📎 Screenshot_2019-11-20-20-20-59-367_com.tencent.ig.jpg

#

Confirmed hacker plz do something

storm flumeBOT Nov 20, 2019, 2:53 PM

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Please refer to subpoint 5.1 in #faq for further information, @tough onyx. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

magic sorrel Nov 20, 2019, 3:03 PM

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Any admin or modaretor

polar marshBOT Nov 20, 2019, 3:04 PM

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@astral gorge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

keen cradle Nov 20, 2019, 3:39 PM

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@spring void hello my friend, I talked to you in past week, about my account hacked and the hacker linked my account to his social media account, I talked to PUBG support two times and this is was last answer

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📎 image0.png

spring void Nov 20, 2019, 3:40 PM

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So, the issue is under investigation and they will reply you soon

keen cradle Nov 20, 2019, 3:40 PM

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What I can do if I don't have any help for now

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This message take 2 weeks for now

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I just have to wait? Or what 😓

spring void Nov 20, 2019, 3:42 PM

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@keen cradle wait, or contact again

keen cradle Nov 20, 2019, 3:43 PM

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Okay I contact him again and again 😅 i will wait now

magic sorrel Nov 20, 2019, 3:56 PM

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@spring void Bro

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Any Admin or modaretor Help me?

grizzled lark Nov 20, 2019, 3:58 PM

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How can we help you, @magic sorrel?

magic sorrel Nov 20, 2019, 3:58 PM

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Bro we are in Crew Challenge Group A

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In the match there are so many Indian hackers. They killing All server enlegally . We are a player to trying represent our squad but why we are facing Hackers in A Top 100 Crew Challenge.

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@grizzled lark

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📎 received_664981227241414.jpeg 📎 Screenshot_2019-11-20-20-43-43-696_com.tencent.ig.png

storm flumeBOT Nov 20, 2019, 4:02 PM

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Hello, @magic sorrel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

polar marshBOT Nov 20, 2019, 4:06 PM

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@magic sorrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp gust Nov 20, 2019, 4:06 PM

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hi , my account got hacked and they changed my global version to veitnam version and they changed my user name on pubg but i had got it back but now i want to change it back to global version any help please

storm flumeBOT Nov 20, 2019, 4:07 PM

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Please do not use any other language aside from English in this channel, @errant minnow. Refer to #613267301243944960 for language channels.

polar marshBOT Nov 20, 2019, 4:10 PM

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@errant minnow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unique gulch Nov 20, 2019, 4:17 PM

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Getting bad fps

polar marshBOT Nov 20, 2019, 4:17 PM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

regal ingot Nov 20, 2019, 4:18 PM

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I m an indian player but since the season have restared i m unable to indian server in asia

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Bcz of that i m getting around 250+ ping

broken sierra Nov 20, 2019, 4:19 PM

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@regal ingot you using data or WiFi?

regal ingot Nov 20, 2019, 4:19 PM

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Pls help me what to do

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Wifi

broken sierra Nov 20, 2019, 4:19 PM

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Reinstall game

regal ingot Nov 20, 2019, 4:19 PM

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Done twice

broken sierra Nov 20, 2019, 4:19 PM

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reconfigure your WiFi settings

regal ingot Nov 20, 2019, 4:20 PM

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How to do that)

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?

broken sierra Nov 20, 2019, 4:20 PM

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Reset your wifi or call customer support of your service provider

unique gulch Nov 20, 2019, 4:20 PM

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I am getting bad dps

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Fps

regal ingot Nov 20, 2019, 4:20 PM

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Bro that not my wifi prob

broken sierra Nov 20, 2019, 4:20 PM

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@unique gulch device?

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@regal ingot it is wifi probs

unique gulch Nov 20, 2019, 4:21 PM

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Honor play

regal ingot Nov 20, 2019, 4:21 PM

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I tried playing at my friends play it was same

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So what i should tell them to?

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Do

neat turret Nov 20, 2019, 4:22 PM

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What is your graphic settings @unique gulch ?

light trout Nov 20, 2019, 4:22 PM

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@night cloak We do not recommend using any emulator other than Gameloop.

unique gulch Nov 20, 2019, 4:22 PM

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Smooth and extreme color full

broken sierra Nov 20, 2019, 4:22 PM

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@regal ingot what can i say, stop playing game concentrate on studies

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Probably game is indicating that too

regal ingot Nov 20, 2019, 4:23 PM

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Wth

neat turret Nov 20, 2019, 4:23 PM

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I don't think the Honor Play can handle the extreme framerate. Have you tried turning off antialiasing?

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@unique gulch

spring void Nov 20, 2019, 4:23 PM

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@regal ingot what is the issue?

regal ingot Nov 20, 2019, 4:24 PM

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I m an indian player but since the season have restared i m unable to indian server in asia

unique gulch Nov 20, 2019, 4:24 PM

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Yes

spring void Nov 20, 2019, 4:24 PM

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@broken sierra nice sarcasm but #chat

regal ingot Nov 20, 2019, 4:24 PM

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Bcz of that i m getting around 250+ ping

spring void Nov 20, 2019, 4:24 PM

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@regal ingot check your language, you may have changed the mtacmaking language

regal ingot Nov 20, 2019, 4:24 PM

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Can u help me with that?

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Wait

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Nope that doesnt work

sweet sail Nov 20, 2019, 4:26 PM

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0.16.5 beta out ??

neat turret Nov 20, 2019, 4:26 PM

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Yeah, with AA off and still having problems, I think you'll need to settle for lower framerates or upgrade your device.
The game is mostly tuned for SD processors, so even though it probably is technically capable, it's not optimized.

I'd move to ultra frame rates, or upgrade to the iPhone 7/iPad 6th gen/Poco F1 at minimum to get extreme framerates. @unique gulch

regal ingot Nov 20, 2019, 4:26 PM

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@spring void what should i do

unique gulch Nov 20, 2019, 4:27 PM

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Ok

light trout Nov 20, 2019, 4:27 PM

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@errant minnow Any program that modifies the game files can lead to an account's suspension.

spring void Nov 20, 2019, 4:27 PM

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@regal ingot then i dont think we can do anything, lobbies are auto assigned by the game. Nake sure there is no VPN in use while playing. You can try to repair and see if that works

regal ingot Nov 20, 2019, 4:28 PM

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Is it duw to different flag i selected ?

neat turret Nov 20, 2019, 4:28 PM

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Or just use a high quality Mumbai-based VPN.

regal ingot Nov 20, 2019, 4:28 PM

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Due*

neat turret Nov 20, 2019, 4:28 PM

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That will typically pull you to the Indian server in Asia, FWIW

spring void Nov 20, 2019, 4:28 PM

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Use of vpn is not recommended

regal ingot Nov 20, 2019, 4:28 PM

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@neat turret uk any good nd free vpn?

spring void Nov 20, 2019, 4:29 PM

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@regal ingot

Use of vpn is not recommended

neat turret Nov 20, 2019, 4:29 PM

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In this case it will improve performance, and as long as it's high quality, it won't jump around and cause ban issues.

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Good and free don't go together for VPNs.

regal ingot Nov 20, 2019, 4:29 PM

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@spring void but bro i have to overcome this prob

sweet sail Nov 20, 2019, 4:30 PM

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I asked about 0.16.5 beta . Is it out ? Just saw some gameplays on YouTube

neat turret Nov 20, 2019, 4:30 PM

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.16 is out

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not .16.5

storm flumeBOT Nov 20, 2019, 4:30 PM

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The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @sweet sail.

neat turret Nov 20, 2019, 4:31 PM

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If you deleted the beta app, you need to wait until they post the link ^

errant minnow Nov 20, 2019, 4:32 PM

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Well, it's funny You have to solve the problems of shredding and the disappearance of houses first Most players play with weak and medium devices

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F.k pubg mobile!🙂

neat turret Nov 20, 2019, 4:34 PM

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Anyone else know what he's trying to say? lmao

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I haven't had a disappearing house in months

heavy sable Nov 20, 2019, 4:35 PM

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@lime juniper

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5113634007 he is pushing with hacker

errant minnow Nov 20, 2019, 4:35 PM

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I'm arabic bro @neat turret

neat turret Nov 20, 2019, 4:37 PM

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That's fine, but I don't know what you're saying

errant minnow Nov 20, 2019, 4:37 PM

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@neat turret
Come down will not give you money

neat turret Nov 20, 2019, 4:38 PM

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That's not really a real sentence either. Sorry mate. Maybe someone can help in pubgm-mena.

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The server invite code is pubgm-mena

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@errant minnow

night cloak Nov 20, 2019, 4:46 PM

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gamer GLtools is illegal or legal to use it?

storm flumeBOT Nov 20, 2019, 4:46 PM

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Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

night cloak Nov 20, 2019, 4:47 PM

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wut it say gameboostet

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booster

neat turret Nov 20, 2019, 4:51 PM

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Just don't lol

clear stone Nov 20, 2019, 4:52 PM

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4 hacker teams in Crew Challenge group A. Don't know why PUBG not putting spectators in those important matches!

neat turret Nov 20, 2019, 4:53 PM

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lol, they don't care. They've been playing since the beginning. Just stop participating and they'll get the idea.

polar marshBOT Nov 20, 2019, 4:54 PM

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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

keen pelican Nov 20, 2019, 5:03 PM

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HI

crimson jasper Nov 20, 2019, 5:08 PM

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Can I get my money back or something

📎 Screenshot_20191119-222610_PUBG_MOBILE.jpg

grizzled lark Nov 20, 2019, 5:10 PM

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No you can't, @crimson jasper.

faint viper Nov 20, 2019, 5:10 PM

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Bad luck make

olive jay Nov 20, 2019, 5:10 PM

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lol terrible luck

faint viper Nov 20, 2019, 5:10 PM

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Mate*

grizzled lark Nov 20, 2019, 5:10 PM

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Hello, @keen pelican, how can we help you?

faint viper Nov 20, 2019, 5:10 PM

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@grizzled lark say do pubg partners get to make unlimited rooms?

grizzled lark Nov 20, 2019, 5:11 PM

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Nope they don't, @faint viper, they fund their own rooms.

faint viper Nov 20, 2019, 5:11 PM

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Ouch that sucks

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Why did they have to put a limit on room cards in the class shop

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That sucks

crimson jasper Nov 20, 2019, 5:12 PM

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Bruh that's like $10 worth of uc for nothing

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Literally a scam

grizzled lark Nov 20, 2019, 5:14 PM

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We cannot do anything about them here, it's just luck.

night cloak Nov 20, 2019, 5:15 PM

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I HATE pubgM😡

📎 unknown.png

clear ocean Nov 20, 2019, 5:15 PM

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I am repeating my teamates voice

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when mic is on

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how to aolve

storm flumeBOT Nov 20, 2019, 5:15 PM

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Please refer to subpoint 2.12 in #faq for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

neat turret Nov 20, 2019, 5:15 PM

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@crimson jasper you can see the odds right there on the crate.

clear ocean Nov 20, 2019, 5:16 PM

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if someone help with this echo problem on my ipad

night cloak Nov 20, 2019, 5:16 PM

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📎 Screenshot_2019-11-09-15-14-18-01_dac7cc7571c39b392df64923967cf7da.png