#questions

1 messages · Page 661 of 1

storm willow
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@kind sage there are chances that the guy reached in first week and stopped playing after that.. which is why @willow dune dint get yt

night cloak
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@normal fulcrum do you have to be a certain lvl?

void crescent
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Hi all.

polar marshBOT
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@void crescent:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

south tangle
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@willow dune No one anwser about my issue

wide elbow
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Hello guys

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Miss me

compact girder
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@night cloak i donated 10 bucks for prime plus 2 weeks ago and got nothing

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i lost the money

night cloak
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Can someone PLEASE tell me how to play FPP mode instead of TPP... I legit can't find it anywhere

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Oh then you should contact customer service in game @compact girder.

compact girder
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@night cloak woww rly?

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Do you want me to share screenshots of them ignoring me in game for 2 weeks now or?

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Or do you want me to name their bots one by one lol, i kind of know them all by now

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But in game, not even a bot responds

night cloak
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Yeah. We don't handle payments related issues and we are just normal player like you.

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@compact girder Good luck trying to reach them

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Their customer support is a joke

compact girder
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Now i know that

night cloak
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They make so much money, but they can't hire real people to help people lol

polar marshBOT
#

@compact girder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@dense yacht call 911

dense yacht
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his character id in this pic

polar marshBOT
#

@compact girder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@compact girder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
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Don't say anything containing "ban".

raven wadi
night cloak
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? we aren't

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Talking with master.

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It will mute you.

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He isn't the one. @dense yacht is

raven wadi
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How to get these crate options?

trail scarab
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Hi

night cloak
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@pine ridge ^^^

golden rampart
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i registered for pubg mobile bangladesh challenge
i changed my ingame name
would that be a problem because i registed with another old ingame name

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can i play the tournament

grizzled lark
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@pine ridge ↑

steady fable
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Fpp duo , anyone

foggy notch
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I have video proof of someone hacking where can i submit it

storm flumeBOT
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Use #activities to find other PUBG MOBILE players, @steady fable.

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Hello, @foggy notch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

foggy notch
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Thank you

lunar minnow
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Help msg...
How i will understand i am playing for PMBC(Pubg Mobile Bangladesh Challenge) qualify round?

agile saddle
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@raven wadi Bro this pubg not a global this is pubg korean version many Create

night cloak
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The chinese version would be better if there was a FPP mode lol

raven wadi
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@agile saddle how to get korean version?

night cloak
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@raven wadi go on Youtube and search it

agile saddle
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@raven wadi fast you go to any browser then search tap tap app and download this app then search pubg Korean

dusky wadi
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hi

raven wadi
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Will i be able to login to my regular gmail?

polar marshBOT
#

@dusky wadi:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

foggy notch
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The suspect uses a weird symbol i don't know what language it's in can someone help

kind sage
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Did anyone know about this no grass thing?

foggy notch
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Gfx tool

kind sage
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worst than that

foggy notch
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The suspect uses a weird symbol i don't know what language it's in can someone help

fossil wren
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Hello, i wantto talk about pubgm Bangladesh challenge

serene heron
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Hello

pearl blade
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He jumps high af and killed everyone in georgo with headshot ffs

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You can't ban him but help me getting him banned

polar marshBOT
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@serene heron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @pearl blade!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

pearl blade
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All you can do is ban him

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What about my tier and kd

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You shouldn't at least reduce tier if I get killed by hacker

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This is the second hacker for today in Asia tpp duo

copper parcel
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I cant log in into my acc

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Any mod here?

broken heart
fossil wren
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Can anyone explain me

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How will we understand

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That

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We are playing the challenge

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(pubgm bangladesh challenge)

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When are the 8 classic matches going to be held?

woven atlas
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@broken heart it's clearly your fault for clicking that link.... All you can do is try to open pubgm with your Linked social account. Also make sure to change the Passwords of your account

cobalt pumice
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Can anyone explain why when I played multiple matches with my friend our synergy won't go up it only stays at 26

mortal seal
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@night cloak here

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ban

polar marshBOT
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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mortal seal
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^

#

read this

feral crystal
#

hi

polar marshBOT
#

@feral crystal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@lean drum

steel wing
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I just matched a hacker

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Against a hacker

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in tdm

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I got footage

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Nvm I have the link

storm flumeBOT
#

Hello, @steel wing!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

lean drum
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how can he not know I bet a lot of money on the game

night cloak
#

Answered in #chat.

cosmic gazelle
#

Did you guys just changed the sound of Mk?

night cloak
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@cosmic gazelle still the sound of mk14 is same.

proper monolith
#

Hey , Helmet problem is not solved yet yaar

storm flumeBOT
#

Hello, @proper monolith!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

lean drum
#

please open My Account ID 5190218801

haughty cypress
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@lean drum whats the problem?

errant moth
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Please any one help me my computer hacking

haughty cypress
#

@errant moth go to a computer shop to get it fixed

lean drum
#

I ate 90 days.

errant moth
#

ye now my comuper fix

polar marshBOT
#

@errant moth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

haughty cypress
#

nice.

lean drum
#

please lift me up

haughty cypress
#

@lean drum lift you up from what?

cosmic gazelle
#

@night cloak its not..I was at long diatance and it was sounding weird and like Desert Eagle,I was curious to see which gun it was and I went there to see, it was MK14 and the Sound was different.

polar marshBOT
#

@lean drum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

haughty cypress
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HAHA

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nice, nice

night cloak
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Sigh.

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@cosmic gazelle you will hear no sound (like vss) if someone use mk14 with suppressor from long distance. If they shoot from long distance without suppressor, it will sound like(can't remember the soundGWskaipGiggle ) , but not like the new pistol

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And yes, mk14 will produce different sound depending on distance and attachment. That's why it's an amazing gunpubgm_hidethepain

thick dome
#

Olá, gostaria de saber como que e somado os pontos de temporada? e aonde eu vejo o quanto eu ganhei na partida?

night cloak
#

Tomorrow PMBC in game qualifier will start....so it'll be like crew challenge or normal last 8 classic matches?

polar marshBOT
#

@foggy notch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cosmic gazelle
#

@night cloak I know how it sounds like that's why Im saying that it was not MK's sound and was curious to know if it got changed

vast socket
#

I can't find the region option

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Pls help me

naive wren
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go to season

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there u can find region

cobalt oxide
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how i can report cheater with my phone? anyone have link of reports please?

night cloak
#

@thick dome Englishman

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@vast socket that option available for specific region

thick dome
#

@night cloak Hello, I would like to know how is the season points added? and where do i see how much i won in the match?

polar marshBOT
#

@haughty pollen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

delicate canyon
#

Hello,
My brother won the Giveaway Prize from PMIT livestream on 18th September.
He hasn't received it yet.
Can anyone help me out with this?

polar marshBOT
#

@nimble lotus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@delicate canyon Did he contact with the official who was responsible for the reward?

delicate canyon
#

Yes he did

raw herald
#

@warm wren who here can send requests of improvements to pubg team ?

delicate canyon
#

They asked for details, and we sent them.
But since then no reply!

#

It's been 2 months now😟

#

@night cloak

night cloak
#

@delicate canyon Can you DM me the link of the streamed video and a screenshot of your friend's Chicken dinner?

delicate canyon
#

Okay

#

@night cloak sent you the link

polar marshBOT
#

@austere wharf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

round briar
#

hey someone has customer service link pls

cloud knoll
#

hello

#

any one can help me

#

gm??

#

admin ??

#

pls

night cloak
#

@round briar ummm 🤔

cloud knoll
#

@night cloak hello

night cloak
#

@cloud knoll Aloha! How can I help you?

polar marshBOT
#

@cloud knoll:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cosmic gazelle
#

Your system of matching is really stupid..Im getting Bronze and gold player (who are hackers) and Im in Crown 3.
Happening everyday and in every 5 or 4 out 5 games I face this hackers.
Why the hell do you guys need to give matching with lower tiers..first you said that someone from their team might be in higer but here bot are bronze or platinum gold..platinum diamond and Im getting matched with this people.
You guys said our hacking system has been improved..hold my tier

#

This game in unplayable

#

Ive to stay in the zone and even in 2nd zone and heal with bandages like a noob

#

Just now I thought to land at pochinki and a Bronze hacker playing with gold hack killed me

#

I had faced 2 hackers who are hacking since season 9 and now they're in season 10 with Royale pass and all killing genuine pusher

#

If you cant ban them.. make tier protection card avaiable in shop so that people can buy and play freely

#

Tired of reporting the same player again and again..they keep on coming again and again in my game like same players..everyone is reporting them

storm flumeBOT
#

Hello, @cosmic gazelle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

polar marshBOT
#

@fair canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@little swallow it's just depending on luck

kind sage
#

can pubgm make stunt granade more useful? maybe it will slow you down when you got the flash

#

or make it quick throw for stunt granade

polar marshBOT
#

@obsidian plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar marshBOT
#

@naive escarp:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

meager scarab
#

Do macano rooster grenade skin got any kill message?

polar marshBOT
#

@wintry phoenix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

warm token
#

This hacker kill me fast by aim boot

chilly raft
#

Above a 45degree angle

haughty cypress
#

well then stop doing it? GWloopyBlobShrug

chilly raft
#

Kind off hard on a map like Miramar

haughty cypress
#

drive slower then?

#

you'd have to go at max speed to flip anything in the game

chilly raft
#

Lol it was around 20kmph

ionic cloak
#

chicken dinner just for hacker
aimbot auto headshot and everything Im sure 100% many players report this hacker and what reports in game do?! nothing
I'll added this player to buy his hack app🙃
hack for everyone or no one using hack

haughty cypress
#

avoid tiny bumps then?

woeful elm
#

Nice stats

haughty cypress
#

21 kd with only 20 matches played is pretty possible tho

woeful elm
#

With 65% headshots NoGWlulurdWaitWhat

haughty cypress
woeful elm
#

But it's solo can't say anything

#

Might be a pro sniperpubgm_fp

ionic cloak
#

headahots 155
headshot% 66.7% normal!!!

haughty cypress
#

saddest part is that the guy doesnt even win most of his matches

woeful elm
#

He does it purposely

#

Or else his kd rn would be 226 cursed

#

Bruh have patience report in-game @ionic cloak

glacial gorge
#

Falcon was supposed to be free but I didn't get enough companion shard's from the event even after completing every missions
I only got 37 shard's
Does this mean companion was only available for elite pass user's only , then why pubg even bother to make it free

raw herald
#

we need multiple sensitivity slots just like controls

#

is it that hard to add

haughty cypress
#

@glacial gorge in order to tempt you into paying money

#

its a pretty effective business tactic

polar marshBOT
#

@sick iron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pine ridge
#

@golden rampart u can play the tournament, if u qualified for top 64 teams, plz contact the organizors with ur concern. ASAP.

#

@grizzled lark @night cloak
Thanks 🌹 for mentioning.

jaunty kiln
#

hello

feral sluice
#

@jaunty kiln Hey! How can we help you?

polar marshBOT
#

@jaunty kiln:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@pale ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

opaque igloo
#

Hello.., why my account is not ranking in the top 100 headshots. I should be in the top 80 but i didn't get any hashtag.

#

this is the second week that i didn't take anything

night cloak
#

ui this is emergency

#

i want buy it right now

#

@night cloak if you using keybind for those x y b a or moving screen using those thing it's not allowed

#

Still not sure about moving the screen using that whatever button is allowed or not, but if you trying to using keybind to connect the y b x a it's not allowed

#

Can somebody tell me when this ends

mossy magnet
#

11/24

#

@night cloak

#

you got a week left

night cloak
#

Aaaaaa thanks and can I ask where ya go ta see that

mossy magnet
#

plenty of time just get your games in

night cloak
#

Ya I really want it tooo

wispy fern
#

@night cloak that ends at 11/18 and redemption ends at 11/24

night cloak
#

O man then I probably won’t make it in time

#

And which one is for the falcon

#

The top one or the bottom one

wispy fern
#

Top one is 11/18

#

And bottom is 11/24

night cloak
#

What does that mean my dude

wispy fern
#

One where you collect shards ends on 11/18, and one where you reedem shard ends on 11/24

night cloak
#

Ok ok but on the pic to redeem the falcon which one actually gets me the falcon

wispy fern
#

Collect shards from playing and reedem your falcon form this page

night cloak
#

Ok ok but which one get me the falcon from the two I circled

wispy fern
#

Oh, sorry for misunderstanding. To get falcon use bottom one.

night cloak
#

Ok thanks so what’s the other one for then

#

?

wispy fern
#

Other is for your avatar.

night cloak
wispy fern
#

Yes

night cloak
#

here the thing

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
steel steppe
#

Need help about pubg mobile bd chapionship

#

What is online qualifying round means . They says 8 out 6 best matches count... is that the normal classic match they count @polar marsh

#

Or there will be some thing under bonus challenge will be available to enter the match

kindred zephyr
#

@night cloakis there any format for sending mail or we just sent the suspect account pic and Id?

night cloak
#

@kindred zephyr you have to send it in formal format.
Like-
subject: report hack/cheat
IGN
Links
Time, type of march etc

kindred zephyr
#

@night cloakok

barren warren
#

Guys on my second account i am level 22 and if i want to play bonus challenge i dont have tickets
It gives 1 free ticket basically

#

Why dont i have those

polar marshBOT
#

@warm glen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@barren warren Have to check if they are still providing free tickets or not. Might take some time

#

@barren warren Free tickets are not provided anymore. You can participate using UC

dusk cloak
#

Is there anyone know that how can we play match in Pubg mobile Bangladesh challenge?

#

There were no sponser match option in game.how can we play match?
Tournament supposed to be start from today

atomic wagon
#

😁 why there are still hackers in crew challenge?

sage bluff
#

Is there anyone know that how can we play in-game qualifier in Pubg mobile Bangladesh challenge (PMBC) ?
There is no sponsor match option in game. The tournament supposed to be start from today. So , how can we play the ingame qualifier?

night cloak
#

@dusk cloak you have to play normal classic match with your registered team in Erangel. First 8 match will count. And best 6 match will be considered.

#

@sage bluff pubgm_this

polar marshBOT
#

@shadow mist:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

proven bluff
#

Hi

#

👌

vagrant onyx
#

@night cloak you got ..... ?

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

dapper tree
#

How can I report hacker

warm swan
#

@polar marsh i didn't got the uc i purchased and amount got deducted.

dapper tree
#

@polar marsh

night cloak
#

@warm swan in this case, you will need to contact in game customer support with the proof of purchase history.

warm swan
#

@night cloak no reply already written there with proof.

night cloak
#

@warm swanyou have to wait 24 hour.

warm swan
#

it's already more than 10 days

night cloak
#

@warm swan maybe you've reported it in wrong way. Can you send a screenshot of the conversation?

warm swan
#

yup

night cloak
#

@dapper tree bit.ly/report-pubgm-cheaters

night cloak
#

Use this link to report

#

@warm swan have you provided your IGN & character ID?

warm swan
#

ohh

#

nope

#

👀

night cloak
#

@warm swan then you should read their last messageGWvertiPeepoSadMan

warm swan
#

@RocX#8758 sorry bro pubgm_fp

#

sent now

#

let's hooe

#

hope

storm flumeBOT
#

Please refer to subpoint 4.1 in #faq for further information, @warm swan. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

final grove
#

Yes thank you again pubg for a wonderful crew challenge full of hackers. I’m currently watching a full team of hackers who just killed a team of hackers who killed my team. Glad my f****** dollars are going to good use

pine sinew
#

Hi my account was stolen and I can't login again please help me my account

#

İd:583811969

storm flumeBOT
#

Hello, @final grove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

final grove
#

Hey thanks for no help. No I’m not gonna report cause it doesn’t do a damn thing

#

They are in crew challenge ffs

#

What the HELL are you idiots doing

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @pine sinew. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

normal fulcrum
#

@final grove Please mind your language. No one here is affiliated with Tencent, Pubg Mobile or their Customer Service. If you want to report someone cheating, follow the bot

#

@pine sinew Never ping any community member or admins. You can ask your question to moderators and contributors

final grove
#

@normal fulcrum idc this games esports is a joke

normal fulcrum
#

If there's no help you require than you can move to #chat

final grove
#

Tbh it’s not worth reporting because they are making new accounts specifically for crew challenge. Everyone has 0 matches played

#

And they won’t play again on the account until next cc

normal fulcrum
#

Nothing can be done if they are making new accounts. Coz the account reported gets banned

final grove
#

Truth hurts bud huh

light trout
#

@pine sinew Please use only English language.

final grove
#

Well you’d think a multi million dollar company like tencent should be able to make a half decent anti cheat

pine sinew
#

@light trout sg

trim yoke
#

Hello

spiral turret
#

I want to ask you why you didn't give me the title of winning in the individual mode. I won 20 matches and didn't give me the title.

trim yoke
#

Who's helping with the wrongful suspension of the account

night cloak
#

Nobody can, @trim yoke.

raven wadi
#

If i login in korean version will i be able to return to global?

night cloak
#

no i just to buy it

normal fulcrum
#

@spiral turret Which title?

#

@night cloak What help do you require? Can you explain?

covert jasper
#

I want help plzz.

#

Any admin plzz?

gilded swift
#

My rank is not showing in this server only

#

Season rank is not showing??

night cloak
#

oh i want buy that and i want to know if it illegal to use it

#

it can connect mouse keyboard and make the phone like laptop

covert jasper
#

Plzz iwant help Admin plz?....

feral sluice
#

@night cloak Octopus keymapper?

polar marshBOT
#

@trim yoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@calm kraken:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@covert jasper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

nooo

#

omg

gilded swift
#

What about my rank

delicate canyon
#

@lime juniper Ccan you please help me out

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, . Remember to read through #faq before asking questions in the support channels.

delicate canyon
#

My brother won the Giveaway Prize from PMIT livestream on 18th September.
He hasn't received it yet

#

Can anyone help me out with this?

night cloak
#

Hey I have a vedio of a hacker..how can I send that vedio to pubg for review him ??

gilded swift
#

U can't able to stop hackers

spiral turret
#

Title of the solo wins
I have 20 wins and you have not submitted a title

gilded swift
#

This a totally game of hackers

#

They not doing anything

#

There is a hackers in every 2 matchs😂

spiral turret
#

@normal fulcrum

feral sluice
#

@night cloak i would say not to use that because thats against ToC of tencent.

haughty cypress
#

thats ancient

lunar vine
#

Can anyone please tell what the latest patch of 3.20mb is about

normal fulcrum
#

@night cloak Stop spamming support channel or moderation steps will be taken

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

normal fulcrum
#

@spiral turret You can check your ranking in Season Tab and click on Region

#

@lunar vine No official statement has been made yet. Most probably it is fix for some issues or glitches

sweet sail
#

@normal fulcrum There was a bug with pitch master helmet . That is fixed

spiral turret
#

@normal fulcrum I checked it out but I was not ranked among the 100 players in my solo win

true sparrow
normal fulcrum
#

@spiral turret You will get title when you're ranked in top 100 players

storm flumeBOT
#

Hello, @true sparrow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

shrewd gorge
#

Idk if this the right place

normal fulcrum
#

We don't deal in banned accounts

polar marshBOT
#

@shrewd gorge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

shrewd gorge
#

Thank you for the answer

normal fulcrum
#

If you haven't used any hacks/cheats/altered any file/any enhancement tools or broke ToS in any other way, than your account will be unbanned. But even if you never used any of those things and teamed up with a hacker, than ban will not be revoked

true sparrow
#

guys i reported that player

polar marshBOT
#

@true sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

robust jungle
#

I bought A Pitch master Helmet from lucky shop... But when I'm equipping it , the skin is not showing in classic matches , arcade and training mode..please help

normal fulcrum
#

@true sparrow Once you report the player, his profile will be investigated. If the pkayer is found cheating in any way, he will be banned

spiral turret
#

@normal fulcrum

covert jasper
#

I have claimed file but no reply for pubg mobile

#

I mail a pubg too..but they havent rplied yet

feral sluice
#

Is there any way i can reach out to pubgm support through email?

gilded swift
#

What about my rank

robust jungle
#

Please Help Me @anyone

#

I bought A Pitch master Helmet from lucky shop... But when I'm equipping it , the skin is not showing in classic matches , arcade and training mode..please help

wraith phoenix
#

Any pubgm official available?

stiff blade
untold anvil
#

@wraith phoenix what’s your issue?

wraith phoenix
#

I have some queries about crew challenge

untold anvil
#

Yes

wraith phoenix
#

Is the crew challenge prelims get spectated by Sany of the officials?

#

Any*

untold anvil
#

Idk about that but I don’t think they do

wraith phoenix
#

Why they don't ... isn't it an official tournament hosted by pubgm?

normal fulcrum
#

@robust jungle Hey. Sorry for the delay. Have you got the latest update of approx 3mb?

#

@gilded swift What about ypur rank?

#

@covert jasper You have to wait until they investigate your claim. If the account wqs found banned without a fair reason, you will get your account back

simple hound
#

I buy it prime plus in my account but my subscribe not active

austere hull
#

my account banned for 3 months time period completed i opened now and it was showing 10 years now without playing a single match

normal fulcrum
#

@simple hound How did you made the purchase?

covert jasper
#

@normal fulcrum
Ok sir ...but how much it will take

normal fulcrum
#

@austere hull We don't deal in banned accounts. You have to use File Claim

robust jungle
#

@normal fulcrumYeah. That's why I'm here..The skin is still not showing in matches

normal fulcrum
#

@covert jasper It depends on how much support ticket they receive. It can take weeks

night cloak
#

Hi anyone online

covert jasper
#

Ok

normal fulcrum
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

robust jungle
#

@normal fulcrumI did.. But nothing happened 🥺

normal fulcrum
#

They can't fix it right away. They have to check what went wrong and what can be done to fix it

simple hound
night cloak
#

There was a hacker in my match and I have vedio evidence and I wnat send that vedio to pubg...but I dont know how to copy his name ?? Since he was a random guy

robust jungle
#

@normal fulcrumHow much time they'll take ?

normal fulcrum
#

I just answered that question @robust jungle

#

@simple hound You need to to contact cs in game and share your purchase Receipt along with date, time, payment method and payment mode

robust jungle
#

It means I need to wait for next update ?

normal fulcrum
#

Not necessarily @robust jungle

robust jungle
#

Lets see😩

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

night cloak
#

If I dont have user identification and name still I can send the vedio link right to that like provided

normal fulcrum
#

You can check if the video has captured his character ID or not. Character ID is required to check user profile. Without it, CS cannot investigate

simple hound
#

@normal fulcrum i send message he said send me Screenshot payment but in pubg cant send picture i don’t know why?

normal fulcrum
#

You must have got payment receipt on your email which you registered on your device

spiral turret
opaque ginkgo
#

@spiral turret i think it will be given after time reset

normal fulcrum
#

@spiral turret As I said, title will be give when you're ranked in top 100

#

If you believe that you should be ranked in top 100, than you have to wait for the rank to refresh. Ranks are refreshed on Monday 00:00 UTC

raven wadi
#

If i login in korean version will i be able to return to global?

spiral turret
#

We are in the second week of the update and have been overnight for the first-class journalist weekly I had to be violent from the 100 but not yet classified as well as in the second week @normal fulcrum

normal fulcrum
#

@spiral turret Are you checking in correct list? Which flag you're using in game?

spiral turret
#

@raven wadi I play the Korean version

#

Yes i do Yes I've done it @normal fulcrum

normal fulcrum
#

Which flag are you using in game?

kindred zephyr
#

I just had an in-game update right now anybody know about that update?

spiral turret
#

Algerian flag @normal fulcrum

normal fulcrum
#

@Tylor Durden 😎#9884 It was a fix for helmet bug

kindred zephyr
#

@normal fulcrumok

normal fulcrum
#

@spiral turret If you're not getting ranked from last 2 weeks, than you have to contact in game CS

#

@spiral turret Do you use both Korean and Global version with same account?

night cloak
#

Hey I have send the evidence ...of the hacker will they tell in discode server if he got ban or not ??

upbeat ruin
#

even though I created a request with my suspended account, he writes such a bi

normal fulcrum
#

CS in game can ban any account. No one here on discord has that power

upbeat ruin
#

?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @upbeat ruin.

spiral turret
#

Any account you mean? I used the use of the global version associated with Facebook and then opened the Korean version and bind it at the same account Facebook @normal fulcrum

normal fulcrum
#

Any account means any account. Only CS can ban or unban any account @spiral turret

spiral turret
#

I dont understand please

plain bone
#

hey what is the Royal Pass Season 10?

#

duration?

#

@grizzled lark

night cloak
#

can someone help me how do i claim my twitch prime loot i clicked claim now went to playstore loaded game but nothin

#

it should of gave me the kar98 skin

grizzled lark
#

It will end on 8th Jan 2020, @plain bone, two months.

night cloak
#

nvm i got it

proud elbow
#

Hello

polar marshBOT
#

@proud elbow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@plain bone You can check it in game in Royal Pass Page

quick lichen
#

Hi

#

please get rid of hacking teams in Crew Challenge NA server (I send request already with evidence)

#

Can I talk to a staff in private

raven wadi
#

@spiral turret can you play on global while playing korean version

& if i switch to korean then what whill happen to my current rp ranks & pack?

Thanks in advance

hollow umbra
#

Hello Pubg mobile abnormal injustice..

storm flumeBOT
#

Hello, @quick lichen!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

spring void
#

@hollow umbra what is the issue?

polar marshBOT
#

@hollow umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hollow umbra
#

@polar marsh Ur system is absolutely a joke

spring void
#

What was the actual issue?

spiral turret
#

@KINGNICKU#2088 I am currently playing the Korean version since season 6 and took the title of winning in the individual mode in season 9 but after updating 0.15.5 I was removed from the seeded singles and in the 10th season I should have been ranked among the top 100 in Algeria but I was not rated knowing I won 20 wins

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

crystal prism
#

Playing with cheater

storm flumeBOT
#

Hello, @crystal prism!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

polar marshBOT
#

@hollow umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

floral harness
#

Lets go hacks

hollow umbra
#

516404812 you have to recheck about this player that's injustice

spring void
#

@floral harness please report them ingame

#

@hollow umbra no accounts are banned without reason

hollow umbra
#

@spring void BS! Ive seen many examples, Everytime u prove u got no security system...

spring void
#

No, all accounts are banned reasonably its just that people fail to accept it. Your sentence proves how the security system is working. Please contact ingame CS for more information

hollow umbra
#

@spring void I don't need any information, everything is clear it's just a greedy company all about money..

floral harness
#

Okay

covert jasper
#

@normal fulcrum i have one queries

polar marshBOT
#

@floral harness:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@hollow umbra No one from Pubg Mobile asked anyone to pay to play. It is a free to play game. Spending money is your own choice

#

@covert jasper Yes?

#

As I said before @floral harness. People get ban after investigation. No one can get ban just coz someone reported.

hollow umbra
#

@normal fulcrum ^ That's what really happens

#

And about spending money u still can't get the main issue

covert jasper
#

I got a notification from pubg support..that the r investigating my account..they said .if ur not done anything ....then it is sure na that i will get my account..as u say

lavish cedar
#

How's YOUR account

normal fulcrum
#

If someone is using hack, using any 3rd part automation software, 3rd party enhancement tool, hardware attachments such as joy sticks, or playing with a hacker. Or if someone is violating ToS of Tencent and Pubg Mobile in any way will get a ban @hollow umbra

polar marshBOT
#

@raven sundial:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

Even if you're jailbreaking your device, you're taking a risk with Pubg Mobile

covert jasper
#

@lavish cedarme?

#

I havent done anything i was playing clean

normal fulcrum
#

@covert jasper Yes. If your ban was unfair, they will release the ban and you can continue to play again

covert jasper
#

Ok thnx sir fr ur support

#

I will talk to u if i had more queriea

normal fulcrum
#

Which contest are you talking about @raven sundial ?

lavish cedar
#

Op

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

polar marshBOT
#

@hollow umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

raven sundial
#

@normal fulcrum PUBG Mobile Finger Dance Challenge! So much disappointed

floral harness
#

Ive got video, is it enough proof?

#

You can clearly see the hacks he has

spring void
#

It is enough but report according to this:

storm flumeBOT
#

Hello, @floral harness!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

raven sundial
#

Any pubg man is here? Need to discuss the cheating of finger dance challenge competition

spring void
#

@raven sundial i will help you soon, stay patient

normal fulcrum
#

@raven sundial I'm sorry but we cannot do anything for that competition. You can put your feedback on Official Twitter Handle

raven sundial
#

Feedback option link?

night cloak
#

@raven sundial what kind of challenges is this?

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

normal fulcrum
#

@raven sundial nvm. @spring void has forwarded your feedback to our admins

#

@night cloak You can check it on #news

raven sundial
spring void
#

Dont worry about it, correct actions will be taken

raven sundial
arctic stump
#

How do I block someone from sending friend requests

spring void
#

@arctic stump unfortunately there isn't such a feature yet

dapper trout
#

My pubg account was taken by an unknown whether you guys could help me?

umbral jasper
#

Any cm online?

glossy sable
#

@arctic stump In game?

@dapper trout Can you develop on that?

@umbral jasper What is your issue?

hybrid lodge
#

My gyro not working const going one direction how can I fix?

#

I restore many time but after 5,6 game same problem coming

glossy sable
#

@hybrid lodge Be sure to calibrate your gyro correctly in the system settings of your device.

umbral jasper
#

@glossy sable i got some malicious site which provide MODIFIED APK of PUBG MOBILE

glossy sable
#

@umbral jasper Unfortunately there is nothing we can do about websites.

umbral jasper
#

Snap

glossy sable
#

Modified clients get suspended anyway.

umbral jasper
#

I send you the url via dm to let you investigate

#

@glossy sable sended

hybrid lodge
#

@glossy sable but some time it's perfectly work and some time it's going constant going one direction

dapper trout
#

I can't get into my account

lime juniper
#

Hello, ma'am.

night cloak
#

sir without no reason my account has been terminated for 3 hours.What can i do now?

glossy sable
lean crescent
#

😂

glossy sable
#

@night cloak Can you develop on that?
What does the message say?

night cloak
#

It's common in Discordpubgm_kappa
As people use girls profile pic, though they are not girl😂

little forum
#

Anyone knows about the 3.2mb in-game update?

night cloak
#

@little forum it's an hotfix. Which will fix some common issues. If there any important update, it will be posted in#news

lean crescent
#

pubgmrage That patch made the game highly unstable

night cloak
#

We have terminated your connection because of a data error with your client.Please check your connection & try again.unlocks on 2019-11-19 00:53:32.

lean crescent
#

pubgm_yeheboi I got a week ban stating Actively Teaming up with Cheating Players and I couldn't do anything just waiting

night cloak
#

@night cloak check the pinned message and repair your game

#

@night cloak okay

glossy sable
#

Be sure to follow all the instructions given in the pinned message.

kind sage
#

do pubgm know already about no grass thing?

raven wadi
#

@spiral turret so Korean is better?

kind sage
spring void
#

@kind sage any file modification will get them banned

kind sage
#

@spring void but they manage to hide it

#

even i found that some guy make apk to enable it,i can share it with you if you wanna try it yourself

spring void
#

As said, if that is done using file modifications there no way they are safe from bans

umbral bay
#

Please anyone help me

polar marshBOT
#

@abstract kraken:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

umbral bay
#

the hacker hacked my Facebook Account then linked his google account with my PUBG MOBILE account now i wants to remove that google account from my PUBG MOBILE Account anyone please help me!!! i can verify myself that i'm the Real owner of My PUBG Mobile account

#

@neon patio Please Help me!!

#

i can't play game it says your account has been linked with other device tap ok to go log in page

spring void
#

@umbral bay contact CS and ask them to revoke access to google account

umbral bay
#

they reply too late hacker used my rename card and changed name then i brought prime plus and got a rename card and changed back to my name

spring void
#

Well, account security is your responsibility

umbral bay
#

@spring void but i have to revoke that google account access can't i talk with PUBGM CS here?

spring void
#

No, go to ingame support

umbral bay
#

@spring void oh

#

@spring void i did already but no reply

polar marshBOT
#

@lean drum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

umbral bay
#

@spring void can you tell me how to get registration date of PUBGM? i did first with my facebook but i forgot it's long ago

spring void
#

It is something you have to remember, now you can just send them an estimate date

umbral bay
#

it was August 2018

#

i forgot the first day but it was season 3

#

Maybe September

nocturne arrow
#

gelp plssss

#

help

spring void
#

How can i gelp you?

#

Help*

hybrid lodge
#

Every time I play they will be a certain time that my aim will automatically move to the direction of east. I've reinstalled and factory reset my phone so I don't think it's my phone problem. Does anybody have the same problem and how do I fix this?

alpine arrow
#

Why does tier show at Ace when total ratings higher than a lot of conqueror players?
It was Conqueror earlier

Is this a bug?

Also any guide on what's the meaning of the 8 stars

bold scroll
#

Hacker pubg id:5637760294

storm flumeBOT
#

Hello, @bold scroll!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

bold scroll
spring void
#

@alpine arrow the players are changed to conqueror 12 am UTC i beleive

#

@bold scroll refer to above message by bot

night cloak
#

i claimed the twitch prime loot on mobile but no skin? is showing on my kar98

alpine arrow
#

@spring void it was at conqueror and still high enough to be conqueror so why is it showing Ace? Also in top 100

#

Top 50 as well, a bug?

bold scroll
#

Ok, thank you, I upload the prove video and i’ll put it in the report @spring void

alpine arrow
#

Where did you get those Amazon prime loot stuff?

night cloak
#

twitch?

#

@night cloak You need to claim it from inbox.

#

i did

alpine arrow
#

Oh anyways, any idea why it's showing Ace? Maybe a bug?

night cloak
#

nothin

#

inbox?

#

The message section.

#

In-game.

umbral bay
#

the hacker hacked my Facebook Account then linked his google account with my PUBG MOBILE account now i wants to remove that google account from my PUBG MOBILE Account anyone please help me!!! i can verify myself that i'm the Real owner of My PUBG Mobile account

night cloak
#

yeh

lime juniper
#

Have you sent an e-mail to pubgmobile_esport@tencentgames.com yet, @warm prairie?

night cloak
#

its collected

#

but nothin

#

already claimed it from the linkingame and on the linkfrom twitch

#

@night cloak You mean you collected it from the message section?

#

OH

#

ty lmao

#

i forgot what the inbox was

#

got it

#

Oh, alright.

#

been awhile

alpine arrow
#

So no one here know why rank showing Ace while in top 50? It was Conqueror then changed to ace

#

Still at top 50

static beacon
#

Hello

alpine arrow
#

Not sure what the 8 stars mean

static beacon
#

Can anyone help me

night cloak
#

@umbral bay It is not possible to remove the Facebook account, but you shall ask customers service in the game to block the Facebook access. It will block access to prevent the hacker from logging in.

static beacon
#

For PMBC tournament

night cloak
#

@alpine arrow Can I see a screenshot?

nocturne arrow
#

pls help me pls

night cloak
#

@static beacon Contact @pine ridge please.

#

@nocturne arrow How can I help?

static beacon
#

I've contacted but not replying

#

@pine ridge

#

Are you there.

night cloak
#

Wait for their reply, be patient.

nocturne arrow
#

@night cloak i have a pubg account but its only linked to fb somehow somebody logged in and linked his google play account i dont have acess to it now i want to unlink it and i dont have acess pls help me oyt

night cloak
#

@nocturne arrow Where you don't have access?

nocturne arrow
#

@night cloak to the google play account i want to unlink it somebody linked it idk who pls help

night cloak
#

@nocturne arrow It's not possible to unlink the account. However, you can ask customers service in game to block its access.

nocturne arrow
#

ok thanks can u give me their email so i can contact him

storm flumeBOT
#

You can contact the customer service via the game settings, @nocturne arrow. Refer to subpoint 5.3 in #faq for further instructions.

nocturne arrow
#

i cant contact them

static beacon
#

@night cloak

nocturne arrow
#

kk

static beacon
#

When i'll get reply?

#

It's an urgent 🙂

night cloak
#

No ETA.

static beacon
#

I've texted too many about my problem

night cloak
#

It might take a few days to a week.

static beacon
#

Seriously?

#

Tournament is on the way!

night cloak
#

Yes.

static beacon
#

In game qualifers of PMBC is running

#

I've also registered my team

night cloak
#

@static beacon Wait, what are you talking about again?

static beacon
#

Pubg Mobile Bangladesh Challange

#

The official tournament which is created by Pubg Mobile

night cloak
#

Oh, ignore my previous message.

#

That was for someone else.

static beacon
#

Its ok

#

I've registered

night cloak
#

So what the issue you are facing now?

static beacon
#

But i am not getting any in game mail's for in game qualifer round

#

All the participant's got that

night cloak
#

When did you register?

static beacon
#

I ain't got yet

#

16th Novermber 2019, at 11:58 pm on Bangladesh time

#

The registration session was 11-17 november

#

That mail is the confirmation of all the registered team for starting the in game qualifier round.

night cloak
#

You may wanna wait 24 hours more. If you still don't get any notification in game, you can contact the eSports support.

static beacon
#

How i can contact them?

night cloak
#

The email should be listed on the website where you registered, @static beacon.

static beacon
#

I have contacted tencent games directly

#

But they neglected it 🙂

night cloak
#

You need to contact eSports support.

static beacon
#

I dont know how to contact

#

Any help?

night cloak
#

Wrong email.

copper charm
#

i am unable to change my country flag from erangle to india

static beacon
#

@night cloak help, how to contact them

night cloak
#

@static beacon Can you give me link to the tournament?

static beacon
#

The registration link?

night cloak
#

@copper charm India flag changing has some issues, it has been reported.

#

@static beacon Yes.

static beacon
#

Hold for a while

copper charm
#

ok

static beacon
#

Here it is.

#

@night cloak

grizzled lark
#

Send it to their dms, links won't work here.

static beacon
#

What's dms?

grizzled lark
#

Private messages or Direct message, @static beacon.

static beacon
#

Blocked me?

#

Why?

#

@night cloak

#

Anyone help please! 😅

night cloak
static beacon
#

Make connection with friend's in game @night cloak

night cloak
static beacon
#

Can i contact now?

night cloak
#

Sure.

static beacon
#

@night cloak can i contact you in private messages?

grizzled lark
#

Synergy connections, @night cloak.

night cloak
#

Oh ok

static beacon
#

When i'll get reply
@night cloak

#

In game qualifier will finish in 22nd November!

crude ember
#

Can anybody help with compiling resources bug

#

Everytime when i launch the game

#

It starts compiling resources

#

Takes like 10 minutes to start the game

#

Any help

night cloak
#

@static beacon No idea. Usually 1-3 days.

cinder pine
#

You have to wait 1-3 days for yours to load?

static beacon
#

In game qualifiers will be in be end in these days!

night cloak
#

@crude ember Faced it myself once. Reinstalled and it was fixed.

crude ember
#

Ok

#

Thanks brother

#

I will try it now

#

👌

static beacon
#

If i get the reply after the end of qualifiers then i won't be a help for me!

#

It's the first time i am getting the opportunity to plan an official tournament!

night cloak
#

Well, you registered very late.

static beacon
#

My friend's registered the previous day

night cloak
#

For more discussion, kindly use #chat please.

static beacon
#

They've also got in game mail for the tournament

#

Then why i ain't?

#

What was my guilt!

wary flax
#

@night cloak i cant spectate people on emulator

night cloak
#

There could be system error.

#

@wary flax What does it show?

static beacon
#

Ok waiting 💔

#

For the reply.

night cloak
static beacon
#

Wish i'll be able to play the qualifiers 😅❤

wary flax
#

what can i do?

#

@night cloak are you there?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @wary flax.

pine ridge
#

@static beacon plz wait.

static beacon
#

Okey @pine ridge

brisk grove
#

@pine ridgehoooo

feral isle
#

@night cloak Hey bro...In the rulebook they said we need to play 8 classic match from 18 to 22th nov..

If we play 2v4 match it will count?

#

@lime juniper

night cloak
#

@feral isle 2v4 means? Duo Squad?

feral isle
#

@night cloak Yes...

twilit schooner
#

hackers hackers hackers everywhere, I'm not sure why the developers can't understand this basic logic.. ppl on Asia server top 100 out of that 80 are hackers... just go check their stats over 50% headshot ratio and level under 40.. lol really?? I'm grinding hard to push my tier but every single match hacker is what I see... this game is the bad in terms of fair play!!

night cloak
#

Feel free to contact @pine ridge, @feral isle.

feral isle
#

@pine ridge

pine ridge
#

@feral islepubgmt

feral isle
#

@pine ridge if we play duo squad match it will count?

pine ridge
#

@feral isle no

night cloak
#

Apologies for mention you. 🍪

feral isle
#

@pine ridge That means we need to paly with our full squad which we give in registration?

pine ridge
#

System only detect while registed squad play together,

feral isle
#

@pine ridge Ok Thanks

pine ridge
#

@feral isle welcome.

#

@night cloak y apologize 🤔

#

We're always happy to serve PUBGM gamers

night cloak
#

😄

wraith dagger
#

@spring void @vital sluice @strong fossil helmet problem slove thank you 😍 😍 😍 love you guys

spring void
#

👍

wraith dagger
#

@spring void❤

strong fossil
#

Thank you so much @spring void

#

@wraith dagger I was about to message

#

You are little bit faster than me

#

Lol

wraith dagger
#

@strong fossil😬

#

@strong fossil we r happy now

polar marshBOT
#

@haughty roost:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

feral isle
dreamy summit
#

Where can I ask about midsbuy website

bold siren
#

What do you want to ask about it, @dreamy summit?

dreamy summit
#

I buy uc my transaction is successful but I haven't received uc

bold siren
#

When did you purchase?

dreamy summit
#

Today

#

@bold siren today evening in india

bold siren
#

Wait for a bit, sometimes it takes time to transfer the UC to your account.

strong fossil
#

@wraith daggeringame error bro

#

@bold siren helmet skin is still not showing in game

feral isle
night cloak
#

Hello , im new here , can some body tell me how i can cheater video to pubg pls ?

bold siren
#

It says classic mode matches, @feral isle.

It is a known issue and I am sure that they will fix it as soon as possible, @strong fossil.

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

feral isle
#

@bold siren Yeah...If we play 3v4 classic match..It will count?

bold siren
#

No.

strong fossil
#

@bold sirenyou mean to say issue fixing is in progress....

feral isle
#

@bold siren Why? We need to play with 4 member of our registered squad?

bold siren
#

Yes, @feral isle & @strong fossil.

feral isle
#

@bold siren Ok tnx

#

@calm python

#

@high comet

pearl blade
#

My fb account is disabled by fb by mistake and I've sent them a request to enable it but in the meantime how can I play pubg?

#

I linked only my fb account to my pubg account nothing else

bold siren
#

You'll have to wait for them to enable it again. Once you login, make sure to connect another social media account just in case, @pearl blade.

pearl blade
#

The options are google play and twitter and I connected them to another account accidentally so do I have to create another account and connect them to this?

#

I got a mail from fb and it seems like it can't come back

#
Hi,

We've reviewed your account and determined that it hasn't followed the Facebook Terms. This has resulted in the permanent loss of your account.

One of our main priorities is the comfort and safety of the people who use Facebook, and we don't allow credible threats to harm others, support for violent organizations or exceedingly graphic content on Facebook.

#

Idk what tf they found wrong but if I lose my fb account, can't I play pubgm ever again?

bold siren
#

You can always make a new account.

pearl blade
#

I'm playing for 18 months

slow tangle
#

I have seen a person in my local area selling UC in my local area cheaper than the ingame price
Is it safe to buy from local dealers?

pearl blade
#

I'm in level 63 and buying rp from season 6

#

Can't I contact in game support?

#

Can they help me with this?

merry sandal
#

It is never encouraged and nobody can guarantee any safety, @slow tangle. If you do decide to get it, it is your responsibility.

umbral bay
#

i have lost the email of first purchases i made on my pubgm account can i give pubg Customer Service to my older purchases details

slow tangle
#

I mean will I face any risk from tencent or from ingame..
For a fact the truth is that I will not run into trouble with him.. But concern is with the game @merry sandal

high comet
#

Badly need some information !
@merry sandal @night cloak

night cloak
#

You can always ask for the payment history. Which will ensure your safety. If it's purchased using common payment method, then it's safe @slow tangle

#

@high comet Yes, ask please

umbral bay
#

help please

#

anyone please

#

i need help of support

opal haven
#

Hey

#

I need help regarding PMBC

night cloak
#

@umbral bay you can give them any purchase history

#

Hi @opal haven !
What do you need help with?

opal haven
#

I need help regarding PMBC

umbral bay
#

@night cloak yes i can newer and older also

night cloak
#

@opal haven Yes. Ask please

opal haven
#

How do I play for PMBC

#

My team is registered

night cloak
#

@opal haven Have you received confirmation mail in your game?

opal haven
#

Yes

umbral bay
#

@night cloak i can newer and older purchase history

night cloak
#

@opal haven Now you will have to play normal classic match. First 8 match will count. Matches played with Registered squad will only count.

opal haven
#

So

#

Just play?

#

No room match or nothing special we should do?

night cloak
#

@umbral bay what exactly you want ?

slow tangle
#

@night cloak it's like this..
I transfer him the money on his bank account and he transferred the money to my account in 5 minutes..
I have bought from a person like that
So I know that this way works..
but the new person is selling cheaper than all others
Usually 600 UC pack costs 10 dollars
but this person is selling 770 UC instead for 9.5 dollars

night cloak
#

@opal haven Just play with Registered squad. Top 64 team will get chance to join custom room

opal haven
#

Okay

#

Thanks

high comet
#

There is a official tournament in Bangladesh going on. Selection matches were started from today
They mentioned we need to play 8 matches in Classic Squad mode ,
Everything is fine but i need to know that if i and one of my teammates play Solo vs Squad or Duo vs Squad or 3 vs Squad in Classic Squad match, is it gonna count?
Cause unfortunately our 2 players played several matches together ! @night cloak

night cloak
#

@slow tangle As per as I know, they use Razor Gold Payment system to purchase UC for your account using their Razor Account. Which is not against the rules. So, make sure that they are using the right method of purchasing uc. If the purchase made from razor, coda pay etc, then it's good

#

@high comet You have to play with 4 teammates. That's what they said in the Message.

#

And one of our community administrator forwarded the question to the organizer. Hope an official information will arrive soon.

umbral bay
#

@night cloak i wants to revoke access of google acc from my PUBGM acc

high comet
#

@night cloak Thanks

spring void
#

@umbral bay keep contacting CS for that

night cloak
#

@umbral bay so do they asked for payment history?

humble dragon
#

2x scopes are bugged rn for me can't use them at all when you try to move whole scoping it's all over the place

night cloak
#

@humble dragon what do you mean? Can you attach a screenshot?

storm flumeBOT
#

Hello, @humble dragon!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

umbral bay
#

@spring void they didn't reply yet

#

@night cloak byt

spring void
#

Keep trying, reply may take few weeks @umbral bay

umbral bay
#

@spring void OMG!

#

@night cloak there was option asking older and first purchases

#

i lost the email of first purchases but i have many older purchases history

night cloak
#

@umbral bay Maybe they asked for first Registration date. If they asked for first payment history, you can provide older payment history, it will work

umbral bay
#

@night cloak Thanks but first Registration date mean month and year?

#

@night cloak first i logged in with my facebook then i didn't linked any other social media that's why hacker linked his google acc with my pubg

night cloak
#

You can share only month and date. If they need more, they will ask you. pubgm_like

umbral bay
#

@night cloak any way to get the first linked date of pubg from fb??

polar marshBOT
#

@paper epoch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@umbral bay sorry, I was in hurry. You can share the year and month. If they need date, they will ask for it.

#

You can search first installation date from your Google activity

umbral bay
#

@night cloak my account linked with facebook first

night cloak
#

@umbral bay i mean,if you install it from Google play store, you can know the date. Google keep app installation history. From there you can know your Installation date.

umbral bay
#

@night cloak ok bro can i check it on my computer?

night cloak
#

Go to - activity.google.com

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@umbral bay

umbral bay
#

@night cloak Thanks bro you are so helpful

#

where you from brother?

cerulean zinc
#

Which melee has most damage after pan ?

bold siren
umbral bay
#

@night cloak there are many activity how to get only PUBG Activity and first i downloaded PUBG on my iPhone maybe how to get apple activity??

wraith dagger
night cloak
#

What's ads in sensitivity settings?

twin sierra
#

I want to known about pubg mobile Bangladesh tournament play off 18 to 22

serene quartz
#

Why do vehicles not always spawn in garages?

nocturne arrow
#

@spring void i am also from pak btw

#

Hello

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@jolly charm help pls

woeful elm
#

@nocturne arrow what help bruh ?

nocturne arrow
#

Bruh somwbody hacked into my account and linkes his google account now i think he use hacks can i unlink it i dont have acess to the google

pearl blade
#

Wtf is this

#

My fb got disabled

#

And my account in pubgm isn't there

#

I was able to use the name with my google play

#

Cuz my account is deleted?

#

When I search in add friend, only this new account comes

#

How

#

And in the new account, all the settings like controls, senstivity, pick up are same

nocturne arrow
#

Hellp

#

Help

past bobcat
#

I want ro report a pubg accout

#

98jay98jay

nocturne arrow
#

Somebody hacked into my account and linked his googleplay account i want to unlink i dont have acces to the google account now what

night cloak
past bobcat
#

He has done money hack & got free uc

nocturne arrow
#

Somebody hacked into my account and linked his googleplay account i want to unlink i dont have acces to the google account now what

atomic hollow
#

How can i delet facebook friends ?

haughty cypress
#

with facebook

#

in Facebook

night cloak
#

This Player is a Cheater and in Solo rank, Europe Server ... pls help us PUBG

nocturne arrow
#

@haughty cypresspls help

haughty cypress
#

nobody here can help @nocturne arrow

nocturne arrow
#

Kk

hazy phoenix
#

I think they all opened ing link to get free uc and got hacked lol

past bobcat
#

I want ro report a pubg account 98jay98jay
He has done money hack & got free uc
He bought battle pass for free

polar marshBOT
#

@regal perch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

distant falcon
#

No notices nowadays why ?

storm flumeBOT
#

Hello, @fresh moat!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

fresh moat
#

i have screenshot with id and a video

warm granite
#

mi facebook account is close also pubg close
how can i get it?

#

@jolly charm

#

i want mine pubg account back but how

polar marshBOT
#

@zinc pawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pearl blade
#

My pubg account is hacked by someone what to do

#

I used only fb to login and he made me unable to use fb nomore by getting it permanently disabled and he linked another account and using it

spring oxide
#

Greetings 3 days ago I've been in the game durusce soliyom heck I've used 10 minutes in the game very royelpasi felan almistim amma oyundA uzaqlasdirilm nolur account I asked for a lot of players I've made it unfair to many players oesmanim nolur afetin tesekurler

#

id5190218801

#

19/5000
Open my account

#

&&&&&&&

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @spring oxide. Refer to #613267301243944960 for language channels.

spring oxide
#

i am azerbaijan

#

Greetings 3 days ago I've been in the game durusce soliyom heck I've used 10 minutes in the game very royelpasi felan account I asked for a lot of players I've made it unfair to many players oesmanim nolur afetin tesekurler
id5190218801

polar marshBOT
#

@spring oxide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

austere ferry
#

تحياتي للجميع. حبيت أعرف كم الأشتراك الشهري في باي باس سينكي والماجيك بوليت أيضا.
دمتم بخير

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @austere ferry. Refer to #613267301243944960 for language channels.

broken heart
#

My account is hacked Help me with how I can get back into my account..Hackers are changing my Gmail..plz help bro plz help

night cloak
#

?

#

@night cloak Yes.

#

Ok

#

@broken heart Which is your primary login method?

broken heart
#

facebook

#

@Abbey facebook

#

@Abbeyfacebook

#

help bro help

regal perch
#

So I got this message early this evening, and I was told by a mod that I should wait til it unlocks after two hours from receiving that message. And I should install the "main client" which I already am using (never used or even knew there is such a thing as cracked clients). Now after I waited 2 hours and reinstalled the whole client from Google Play (obviously), I tried to login and once again I get the same message except that I have to wait til 1am, which is like another 2 hours all over again, like???? What is going on? What am I missing??

night cloak
regal perch
#

Anyone?

night cloak
#

@regal perch Cannot find any messages where you were told that it will be unlocked in two hours.

regal perch
#

@night cloak What?

#

The message is on the picture mate... Or whatever y'all call that error message/notice

night cloak
#

So I got this message early this evening, and I was told by a mod

Which mod? @regal perch

regal perch
#

Eirene

night cloak
#

@regal perch They are right. After two hours can be 3 hours too. In two hours = in two hours.

broken heart
#

Someone has changed my facebook email so I am not able to recover the account yet.

#

plz help bro plz

regal perch
#

It doesn't matter what he said, I mean he basically told me what that "Notice" means, however after I waited til 21:22:40, I tried to login after installing the whole game all over again from Play Store, but yet again I receive the same Notice message telling me I'm using a cracked version and I have to wait til 1am which is like an hour after now

night cloak
#

@broken heart Go to the link.

#

@regal perch Reinstalling = avoiding any future bans. The current ban won't be lifted until the ban period is over.

regal perch
#

So what does that mean? I should reinstall after the period is over?

#

And what if I get the same NOTICE once again?
What am I dealing with exactly?

broken heart
#

yes i am going but At the time of the recovery, Facebook says it will give me all the information via mail but if it has changed my mail then what should I do?plz help bro...

#

bro plz help

night cloak
#

@regal perch You Know better what you are doing and dealing with.

regal perch
#

What is that supposed to mean lmao?

#

Dude you are supposed to help me out not "lowkey" accuse me

night cloak
#

And we cannot help with account bans, please contact customer service in game.

broken heart
#

bro plz help

#

yes i am going but At the time of the recovery, Facebook says it will give me all the information via mail but if it has changed my mail then what should I do?plz help bro...
bro plz help

night cloak
#

@broken heart You can recover your account even there was a recent email change. Go to the link and upload your photo ID.

regal perch
#

I did that, otherwise I wouldn't come here asking YOU for an explanation of what I'm dealing with because I'm literally confused for why do they even penalize people out of the blue when I'm literally using the fricking client from play store. Plus I get it twice. :/

night cloak
#

Please #chat.

broken heart
#

Bro I can't give you pictures so I can't show you can I give you a screenshot by any other means??

#

bro plz ans me??

distant falcon
#

@night cloak why no ben notices ?

#

Its bsen 4 days

night cloak
#

@distant falcon What do you mean?

distant falcon
#

That word is prohibited

broken heart
distant falcon
#

Chetaer notice

broken heart
#

Please see the picture, Brother

distant falcon
#

That was 4 days ago

night cloak
#

It is weekly report. Isn't it?

distant falcon
#

It was coming daily for quite few days

night cloak
#

@broken heart Wait for an email.

distant falcon
#

As far as i knw

night cloak
#

I'm not sure, then.

distant falcon
#

I m tired of facing havkers in every other game

#

Nowadays a new trick is used

broken heart
#

But he has changed my email

distant falcon
#

It only works for location hack though

night cloak
#

They haven't published any notice yet. You can check twitter too. It's faster!

#

@broken heart You should get an email to the email you had.

#

Let's not mention it here in a public channel.

distant falcon
#

Umm sorry but it should be brought to light to tencent

night cloak
#

The system is being improved and few restrictions will be applied on spectate mode in coming days.

#

And developers are very much aware of the issue.

distant falcon
#

Its Getting difficult to reach conqueror

broken heart
#

Brother I didn't have an email add so what do I do now??

night cloak
#

Understandable, sorry for that.

#

@broken heart How can someone change email if there was no email?

twin hatch
#

hello

polar marshBOT
#

@twin hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

broken heart
#

Since I didn't have to add the email, maybe the hacker himself added one of his emails...Please give me a solution to what I can do now...This ID is very important to me because I have played Pabji many times before..

covert hound
#

What restrictions on spectator are coming @night cloak ?

#

Why not?

faint viper
#

Is there any way to buy a 7 day room card via money/UC instead of 7 use room card?

covert hound
#

You can’t tell us about an update to the game? Doesn’t make much sense lol

faint viper
#

Even if it's a normal took card, not an advanced room card

broken heart
#

Since I didn't have to add the email, maybe the hacker himself added one of his emails...Please give me a solution to what I can do now...This ID is very important to me because I have played Pabji many times before..

faint viper
#

@broken heart First of all how did you used to log into your account

#

Via FB, Google play or Twitter?

broken heart
#

fb