questions

[coral maple]

Help!

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @coral maple. Remember to read through #faq before asking questions in the support channels.

[coral maple]

I am play on a Korean version is there any disadvantage if i play in American server?

I am located in America

[spring void]

No, both are completely different version of the game

[coral maple]

Thanks.

[flat meteor]

No problems

[spring void]

[sweet sail]

I purchased a helmet skin from lucky shop worth of 270uc but i can't equip it

[spring void]

https://discordapp.com/channels/393088095840370689/481200416349224980/644828141558431744

@sweet sail ^

[sweet sail]

What is this ?

@spring void

[drowsy arrow]

Hello
I am having issue with activating my quick scoping ( the button to change scopes)
Like I activated it in the Scope menu.
It isn't coming in-game. It has been like this since I reinstalled the game.

[merry sandal]

You need to open it via Discord, @sweet sail. Not browser.

[spring void]

@drowsy arrow go to settings>scope and enable it

[drowsy arrow]

I did it

Already

It doesn't appear ingame

[sweet sail]

@merry sandal it is by default redirecting to browser

[drowsy arrow]

I don't want to uninstall and reinstall the game again. Like is there repair tool in game??? Or any way to fix this bug???

[blazing saddle]

@sweet sail

This is what it was redirecting to.

[sweet sail]

@blazing saddle Thanks buddy .

[spring void]

@drowsy arrow repair option is available on login screen please try that

[drowsy arrow]

Yes I will try it

[blazing saddle]

It would be better that you contact the ingame support regarding the issue so they can help you out better, @sweet sail.

[covert mason]

We had 5995 points in crew challenge, we won next game and got 770 points, but we ended up at having 6160, i mean 5995 + 770 isnt 6160, crew name: North, FPP Eu

help

[sweet sail]

@blazing saddle i tried to but i got bot replys . That is very annoying

[blazing saddle]

Wait for their response, @sweet sail. The response time varies from a few hours to a few weeks.

[drowsy arrow]

@spring void how do I access the login screen

[spring void]

Settings>basic>logout and there it is @drowsy arrow

[true glacier]

Cheaters everywhere I can not play

[drowsy arrow]

Thank you I will do it

[true glacier]

Cheaters everywhere I can not play

[storm flume]

Hello, @true glacier!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[night cloak]

Hello, Is anyone here for help ?

@spring void can you ? 😄

[spring void]

Yes?

[night cloak]

I'm trying to run the game on my mobile

but it deletes the file by itseld

and i Have to download it again

itself*

[spring void]

It wouldn't be deleting itself, there may be an app behind it

[night cloak]

My mobile is Redmi Note 8

idk that what happens

I tried to get get the obb file from a friend

[spring void]

You may have not been pasting it in right folder

[night cloak]

but when I try to lunch the game i can't

Android>obb>tencent,gaems...

It works and i Played

[drowsy arrow]

@spring void I tried the repair tool

It still didn't get fixed

[spring void]

Try reinstalling, are you sure non of the buttons is overlapping it?

[night cloak]

but when I closed the game and tried to open it again but it asked me to download resourses!

it asked*

[drowsy arrow]

@spring void it isn't overlapping. It used to be there before. I uninstalled the game last time

After reinstalling it has been like that

I guess reinstalling is the only option

Thanks for trying to help 👍

[night cloak]

@spring void so what should I do ?
I have reset my mobile to factory settings before trying again

nothing changed

[neat turret]

@drowsy arrow I had to reset my layout to get the scope switch button

[stuck anchor]

Yeah you have to re set. It’ll fix

I was just typing that too. Beat me to it.

[crystal crane]

im not buying uc why?

[night cloak]

@warm wren
@bold siren

[crystal crane]

im not buying uc why?

[spring void]

@night cloak install from offfical store

What happens when you try to launch game?

[night cloak]

it worked but after 2 hours I tried to lunch it again using mobile data It asked me to download files again and the files in obb were deleted

@spring void

[spring void]

You may have used a file cleaner

Or an app may have done it, it isn't possible for pubg to delete files itself

[vague oyster]

"Action Not Allowed" while changing clan name? What to do?

[drowsy arrow]

@neat turret @stuck anchor thanks I did it and it worked

Thanks guys

[polar marsh]

@stable peak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vague oyster]

"Action Not Allowed" while changing clan name? What to do?

[stuck anchor]

Make new clan.

Post screenshot of Process. You are not giving/showing full details. Perhaps you’re trying to use invalid characters. @vague oyster

[polar marsh]

@azure folio:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[kindred zephyr]

Pubg should remove this graphitti from crates it's soo annoying getting this useless craps from crates move that graphitti to supply crates pubg😒

[limpid oyster]

We have played 3 matches today in crew challenge and we have not received any point for those 3 matches

[finite shoal]

hackers

xd

[limpid oyster]

Hacker. And he have only 4 kills xd

[finite shoal]

yea

they have speed hack

this is crew challange

[limpid oyster]

Better luck next time

[finite shoal]

haha,yea)

[sweet cedar]

There is an option for 90 fps?

[finite shoal]

no

[rigid crow]

@polar marsh i have videos of cheater who killed me many times in sanhok ranking duo europ for conquer

How can i send the videos

Many hackers this season and with full hacks like we are fighting with extraterrestre

Every gametwo hackers or three

Do you your job please

[proud abyss]

any ideas why i got 30 ping in menu to Europe, but in-game i have like 400ms?

[storm flume]

Hello, @ZODIAC#5189!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[normal fulcrum]

@sweet cedar Pubg Mobile currently don't have 90fps

[night cloak]

What Report Player?

[neat turret]

@proud abyss because the ping in the lobby is measured by your ISP, and in a different location than the servers where the game is hosted.

[sweet cedar]

@normal fulcrum got it thank you

[regal goblet]

Hi guys,
I need a way to move my pubgm account from facebook account to another facebook account .. anyone can help me please?

[copper portal]

Hello there, I have been wondering if the report system undergoes a manual review by the in-game team, because I recently saw a few YouTubers claiming that their accounts had been suspended due to the enormous amount of reports that were inflicted on them by players. Can you confirm this?

[noble grove]

Who here is a pubg manager or somebody of a high position?

I need to report a hacker. I have proof/ evidence too

[noble grove]

I reported him on pubg and so did my squad but I wanted to make sure he got banned

That’s why I recorded him so I would have proof

@molten crown @woven atlas

[storm flume]

Hello, @noble grove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[balmy ice]

Why I can't buy uc with Samsung pay anymore?

[noble grove]

Thank you @storm flume

[night cloak]

@regal goblet, There is no way you can switch the account.

[spice mesa]

Pls fix this issue where the game freezes no it’s not my device it’s the game it’s freakin annoying

[untold harbor]

@storm flumehello

! Points

[night cloak]

@untold harbor Aloha! How can I help you?

[copper portal]

Hope, I would appreciate if you can check the message that I previously sent above.

[night cloak]

@untold harbor Tell them to ask here.

@copper portal Once you report someone, the game will flag the account. Once a person has a certain number of reports, the game will give this account another flag and the security team investigate the account. And yes, it undergoes a manual review.

@untold harbor Let's use the term account disabled instead of banned.

[copper portal]

With that said, the amount of reports received per a match does not matter until the team manually reviews the account. The suspension will not be instant even if 20 users reported him in a similar time range?

[untold harbor]

@night cloakfacebook finished dose getting back bubgm acnt finished or not

As he have actn via fb

[night cloak]

@copper portal Yep, there won't be any suspensions based on the number of reports. In that case, the users who reported the player will be at risk of losing their account, since spam report is a violation of the ToS.

[copper portal]

Alright, I guess those YouTubers were providing users with miss information after all.

[untold harbor]

@night cloakwhats then

[odd marsh]

I'm logging into the pubg mobile app via facebook, but my facebook account was closed today. Help facebook can't login to my pubg mobile account, because it was closed.

[untold harbor]

He is the guy I'm talking about:(

@night cloakhelp him

[odd marsh]

@untold harbor okrey bro

I'm logging into the pubg mobile app via facebook, but my facebook account was closed today. Help facebook can't login to my pubg mobile account, because it was closed.

[untold harbor]

@copper portalu might know the answer

[copper portal]

I am not a contributor here. But from my knowledge the Discord team is not able to assist you with in-game issues. His Facebook account was closed, he will need to refer to the customer support of Facebook, then he can attempt to re-activate it.

[untold harbor]

@copper portalexperinced tranquility though

Thanks

And contributer go to sleep

[remote bramble]

So I have met a team of 2 hackers but I could only select one to report after I got killed by one of them...

Am I blind and not see how can I do it or ?

[polar marsh]

@tranquil bloom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ionic cloak]

is this grenade without kill effect?

[night cloak]

Please Unlock Ultra Or Extreme Frame Rate In Realme U1

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[vagrant onyx]

@ionic cloak its has kill message maybe

[ionic cloak]

@vagrant onyx
hi..
no without I try it😑

[vagrant onyx]

@ionic cloak maybe when its explode its get the effect

[ionic cloak]

@vagrant onyx ok thnx

[vagrant onyx]

@ionic cloak i heard the one from the luck spin on scar-L its has kill message i am not sure

[ionic cloak]

yup I hqve it with kill mesaage but this new one no kill message if there is effect IDK

[spring ibex]

Any admin here

[vagrant onyx]

@livid kite better to use english

[livid kite]

I did not ally with illegal players

Pan 1 week

[idle drift]

💯 🍴

[serene quartz]

Is it a bug or is it an intentional thing that cars do not always spawn inside garages?

[vagrant onyx]

@serene quartz have you notice something

The sound of car not there anymore

[serene quartz]

The sound is only gone when you're spectating

[livid kite]

@vagrant onyx what i do

[night cloak]

Intentional thing, @serene quartz.

[final grove]

Recent bug I just had to work through: for the past week I have been playing fairly normally except for one thing - the game would randomly not register any buttons I press for seconds at a time a few times per battle. At first I though I had a dirty screen or dirty hands or something but after I cleaned both, the problem still was there. For the past week it was increasingly getting worse until last night when it was unplayable. I logged out and repaired my game. No fix. I went into my settings and set everything to default. No fix. It wasn’t until I set everything back to normal, specifically my sensitivity, that the problem was gone. I can once again play normally. Last night at its peak of unplayability I was prone and my stand or crouch button no longer worked. I ended up crawling into zone on my stomach. Every time I pressed stand or crouch it just popped up with the little notification can not stand up here or whatever. I also sent a bug report in game. I play on a 2018 iPad Pro

[glad parrot]

@polar marsh Is it reasonable to happen with a problem in your account and the game manufacturer cannot solve this problem?

Do you retire because the company does not give you a solution to solve the problem .....

[night cloak]

Your account is your own responsibility, so of course they can't help you, @glad parrot.

That usually happens when there's something wrong with your device, @final grove.

[glad parrot]

@night cloak I agree with you yes my responsibility but I was hacked my account has been restored but the hacker registered via the Vitam version of my fault I so that I can not return the account to the global version

[night cloak]

Nothing we can really do about that, @glad parrot.

[glad parrot]

@night cloak Do I understand from this that I lost the account

@night cloak But why the company exists not to solve the problems of players ???!

[night cloak]

They do, just not with account-related issues, @glad parrot.

[neat turret]

It's a governmental issue now.
You should have secured your account better.

[glad parrot]

@Sheth#0304 Why don't you help me solve my problem

@neat turret What do I do if my account is believing and hacked?

@night cloak @neat turret Is it reasonable to have a problem without solving this impossible?

[sick iron]

Hey I have a issue with changing my name

I have 12 characters in my name and the limit is 14, but it's not letting me change my name because "Name cannot exceed 14 characters" crap

I literally have less than 14

Why is that? Is it a bug? Is it because too many people changing their name right now?

[haughty cypress]

im gonna guess you used fonts

[stuck anchor]

Probably using special characters, that count more than 1

[final grove]

@night cloak that’s what I thought too, but after standard operating procedure of restarting, the problem persisted, and on top of that, other apps including call of duty mobile worked perfectly

[sick iron]

Is that 14 characters?

Ya know never mind, I already changed it up a lil

[radiant halo]

My Teammate ran in my Granate (supposed to flip the car) and instantly died because he was next to a vehicle..I got -60 Points in that round and now I can't play Squads anymore

[night cloak]

Hi, can anyone help me?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[light trout]

@languid vine Please report them in the game as soon as possible.

[thick bronze]

Hello

There is hackers in crew challenge

And their killing all of us,

The 1st place team is hacking

And the FBI TEAM TOO

@here

[light trout]

@thick bronze Please record a video of that hacker and report him through this form, http://bit.ly/report-pubgm-cheaters.

[thick bronze]

Ok thank you, because the crew challenge has been getting worst with hackers shooting us through walls with no recoil

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[shell heart]

@PUBG MOBILE#5879 Hello PUBG MOBILE. My account was mistakenly configured, and I did not use any type of cheats in the game. Please help as soon as possible.
ID:5261256761

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @shell heart. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[teal shale]

Hey

I am playing pubgm in iphone XR

And sometimes i am not able to crouch or prone when i keeps shooting

Is that a bug?

Or common in ios? I am new to ios

[smoky horizon]

Sayın PUBG geliştirici, kısa bir süre önce hesabım sizin tarafınızdan yasaklandı, bu yasağı kabul etmemekle beraber şiddetle itiraz ediyorum. Hesabım sebepsiz yere yasaklanıp oyundan uzaklaştırılmıştır, hiç bir kanıt ve delil olmadığı gibi yapılan uygunsuz bir davranış da yoktur. Eğer hesabımın kurallarınızı ihlal eden bir davranışı olduysa ihlal ettiğimi gösteren kanıt istiyorum. Hesabımın yeniden açılması konusunda iyi bir haber bekliyorum, iyi günler.

Hesap detayları:
Kullanıcı adı:TeKeLMavisi
ID:‪544240835‬
Seviye:51

[night cloak]

Hello anyone is there ?

[storm flume]

Please do not use any other language aside from English in this channel, @Kajeka#4825. Refer to #613267301243944960 for language channels.

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[night cloak]

I can't send msg in Bug reports

[grizzled lark]

Read the pinned messages of that channel, @night cloak.

[solid copper]

Whete is Charisma Ranking ??

Where**

[rich mango]

When can we apply for
Player Well Known Partners

[haughty cypress]

pretty sure you cant apply for it

[normal fulcrum]

@solid copper Charisma ranking has been taken down for making improvements.

[quick lichen]

Where can I reach pubg anticheater staff??

[opaque mist]

@quick lichen report cheaters in game through customer service

[quick lichen]

@jolly charm

I did but no response

been try reach weeks ago

[opaque mist]

if you sent it they will investigate it

[quick lichen]

for Crew Challenge specially

[sudden elk]

Hey how can we get information like our account registration date?

[quick lichen]

this season I have encountered with more

[opaque mist]

record a video and send it to this form

http: //bit.ly/report-pubgm-cheaters.

just remove the soace between : /

space*

[storm flume]

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[sudden elk]

@opaque mist can u tell me how to check registration date of pubg account?

[woven atlas]

Nope. For now you cannot check registration date. Not any way that I know

[opaque mist]

^^

[sudden elk]

@woven atlas my account was hacked and the hacker linked is Gmail id, I want access revoke but they are asking for exact registration date

[woven atlas]

I have no idea how to get registration date of pubgm account

[sudden elk]

@woven atlas what should I do then they aren't going forward because of that question

[spring void]

You can send them an estimate through the season you started etc

[woven atlas]

Just give them an estimated date like @spring void says

[sudden elk]

@spring void I sent them the estimate but they say it doesn't match our records and need appropriate and exact date

[jade rivet]

Hackers

[storm flume]

Hello, @jade rivet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[warped dagger]

Payload Mode Can We Please turn off team killing ect...

but also bring in a new mode .... Hardcore mode mix of the original pubgm br mode and new payload mode but with Team Killing available 3x more the red zones and chuck in some zombies aswell ;)

[austere hull]

banning legit players account and encouraging hackers

specality of pubg mobile

[upper mist]

I purchased a Helmet in Offer Zone ( Pitch Master Helmet ) Purchased is successful, and helmet is showing in Inventory, but I am not able to Equip the Helmet in match or lobby....
Please help about this..

[spring void]

https://discordapp.com/channels/393088095840370689/481200416349224980/644828141558431744

@upper mist refer to this ^

[upper mist]

@spring void It's opening PUBGM Discord

[spring void]

@upper mist ok see this^

[upper mist]

Ok thanks sir

[quick lichen]

@opaque mist is there anyway to report a cheater

[storm flume]

Hello, @quick lichen!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[opaque mist]

we just sent u the thing to report it

[quick lichen]

even though it has weird characters

I can’t find his ID

I do have the videos

[spring void]

@upper mist i cant do anything about that, please contact koushik

[quick lichen]

@opaque mist

[opaque mist]

upload it to youtube get the link and send it

[quick lichen]

That was 1 hour ago ok Crew Challenge

[polar marsh]

@upper mist:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quick lichen]

I feel so hopeless playing Crew Challenge lately

[normal fulcrum]

You might have captured ID while recording the video, right? Look for ID in video and provide it as well @quick lichen

[quick lichen]

It didn’t show ID I tried my best to get info about the cheater but he has everything in private

😞

[normal fulcrum]

Character ID is something no one can hide

[quick lichen]

I was able to find another hacker info

[normal fulcrum]

Report it as the bot says

[quick lichen]

I did

[normal fulcrum]

Than wait for the team to investigate. If they were found cheating, they will be banned

[opaque mist]

^^

[quick lichen]

** Hacker team: TEAMCHINA ID: 5643115218 ign: chinalull

Hacker team: 1PSQUAD1 ID: 5640929862 ign: Goog51**

[storm flume]

Hello, @quick lichen!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[polar marsh]

@quick lichen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Who wants to play with me?

!rank

[storm flume]

This command is disabled in this channel, @night cloak. Please execute the command in #481204134859505684 instead.

Use #activities to find other PUBG MOBILE players, @night cloak.

[fleet talon]

Will this extension file compress or not?

[light trout]

@quick lichen Please record a video of them and report him using this form, http://bit.ly/report-pubgm-cheaters.

[distant falcon]

Why u guys dont remove the cheaters from top of the rankings

U only remove bronze mostly

[nimble heart]

Why Kon word is not allowed in the chat in pubgm? that's indian word meaning whom can i know the reason?

[bold siren]

We do not know about that, @nimble heart.

[night cloak]

Ty pubg 🙂

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[glacial gorge]

Beta

Link?

[merry sandal]

No beta version ongoing right now.

[polar marsh]

@jaunty zenith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pseudo bolt]

My, Synergy not increasing last Some Months

[polar marsh]

@soft gyro:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[karmic vale]

heyy

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[foggy notch]

Ping in deathmatch 40ms ping in classic 250ms any solutions

Any solutions?

[mighty shuttle]

hello

[normal fulcrum]

@mellow plover What's this?

[mellow plover]

@normal fulcrum my one hand gameplay

[normal fulcrum]

No advertisement is allowed in this server. Don't repeat it again

[shell sigil]

Hello! I'm playing the KR version of PUBGM! There are several problems. some words that has no problem will be replaced with *. Can i prevent it from happening?

thanks.

[blazing saddle]

@shell sigil We provide support only for English Global version of the game.

Regarding your query, certain words are blacklisted in both KR and Global version of the game, hence they appear as '*'. It is not possible to bypass the filter.

[mellow plover]

@normal fulcrum ok

[shell sigil]

@blazing saddle
They feel like they're blacklisting the words that are fine

[balmy ice]

Why I can't buy uc with Samsung pay?

[shell sigil]

I feel that the quality of the chat filter is bad.

[sour flax]

Have a question about Android Octopus app

if I have Octupus installed in device but didnt use it to play PubgM am I gonna be in trouble? I wanna use it to play other offline games

[spring void]

@sour flax If or doesnt turn onwhile you are playing pubg you are fine

[sour flax]

thanks!

[strong fossil]

Any status about that helmet skin @spring void sir

[foggy notch]

Hellow

Ping in deathmatch 40ms ping in classic 250ms any solutions

[dreamy vapor]

I see player in facebook use config to remove the grass n 🌳

🤔 🤔

[spring void]

@strong fossil according to CS, the issue is been investigated and all affected users will be compensated

@dreamy vapor any file config will get that user banned

[rapid girder]

Give me role

[polar marsh]

@hybrid roost:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rapid girder]

[hybrid wolf]

[rapid girder]

@polar marsh u shutup bot

[polar marsh]

@manic stag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx flint]

Can anyone help me with the server ip of pubgm asia plz dm me

[quick lichen]

👋🏼

[night cloak]

@onyx flint There is no single server for Asia. It is divided into multiple clusters.

[light trout]

@golden rampart No, don't worry, you will not get banned for that reason.

[onyx flint]

@night cloak can u help me with that, because i need to solve ping issue with our country's ISP's

[smoky locust]

Hey Sir, Me and My team are having a major issue regarding the crew challenge, can i talk to some official about this? We have been continuously playing and our overall points are not getting and we are getting kicked out of the top 100 Please can we get support from an offcial.

[night cloak]

Let’s do away with hiding stats! Why is this even an option. Trying to hide the issue of hackers in this game? Make players show there stats. It’s clear that no game can completely abolish cheaters but let’s not give them additional opportunities to hide themselves. REMOVE hiding stats.

[limber canopy]

I need help. I'm able to purchase UC using my card but can't able to subscribe to prime subscription. Its says card declined.

[bold siren]

Thank you for the suggestion, @night cloak.

[night cloak]

Thanks. Hiding character is one thing but not stats. Let’s ensure a fair playing field 👍

[polar marsh]

@mystic rain:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm willow]

Is spectator option capped on level?

If not I think certain lvl like 40 should be assigned! Only then an account can spectate.. lvl cap, synergy or both, with this we can prevent people using hack acc to spectate and kill people in a match

[dim crag]

Received a number of pings regarding a custom event, figured I could try the video link posted ...

🤔

[spring void]

@dim crag try watching again, i think it is a youtube bug

Plus this is not the correct place to ask about it

[dim crag]

I looked up and down the channels, wanted to make pubg aware, in case it was a widespread issue

Watching now via a different link that says “live”

[polar marsh]

@proper monolith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[proper monolith]

Sir it's 2 Day is Over,I purchased a Helmet in Offer Zone ( Pitch Master Helmet ) Purchased is successful, and helmet is showing in Inventory, but I am not able to Equip the Helmet in match or lobby....
Please help about this..

[spring void]

Issue is being solved please be patient

[proper monolith]

😔

[severe nexus]

What do i do when my account is been hacked and the login details for facebook has been changed?

I still have access to it via gamecenter

but the hacker has access to it via Facebook

[boreal spindle]

stars for what ?

[severe nexus]

@lime juniper

So this used to be my main account before it got taken

And this is the guy that owns my account now

[boreal spindle]

@severe nexus stop selling your account and request to get back .

[severe nexus]

I didnt thats the thing

I wouldnt bother if i sold my account@boreal spindle

[onyx cipher]

I want to play

[frosty shore]

It is simple to recover your account @severe nexus

[spring void]

@onyx cipher are you talking about #events then details will be posted if they start another match

[frosty shore]

If someone taken

@boreal spindle after reaching ace, you can get star

[craggy blade]

What is meant by Don't dead open inside?

[coral leaf]

@boreal spindle its a new ranking system , when you reach ace there are stars , each stars is 100 points so , there are 3 types of star , 1 to 5 is bronze star , 6-10 is silver , 11 is gold star , so if you want gold star , you have to get 5300 points 😄 sorry for bad english

@craggy blade its part of the fury of the wasteland theme

Like the sign on the side of the road

[slow tangle]

@craggy blade it's don't open dead inside

[craggy blade]

Whose dead?

[spring void]

@craggy blade it is dont open dead inside

[twilit haven]

i think its perfect for zombie modes

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[craggy blade]

And what to not open?

[severe nexus]

@frosty shore how bro

[twilit haven]

oh yeah why im not allowed to speak in #discord

[slow tangle]

@spring void you copying me 😂??

[twilit haven]

i wanna say the person id

[spring void]

Please move to #pubg-mobile

@twilit haven what is the issue?

[twilit haven]

well i cant speak anything cuz im not allowed to

[frosty shore]

Reset your password in the login method,like Facebook or Gmail @severe nexus

[severe nexus]

I cannot do that because the hacker chnaged the password and email and the number

[spring void]

@twilit haven it is closed due to excessive messages, if there is any other issue mention it to me here

[twilit haven]

ok

[polar marsh]

@digital tartan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sick shale]

What happened to mini-zone, infection mode?

[craggy blade]

@sick shale They have taken offline for now.

[normal fulcrum]

@severe nexus If your account is hacked, you need to contact ypur social media support

@sick shale Did you check patch notes?

[sick shale]

No i didn't

[normal fulcrum]

@sick shale both modes have been taken down temporarily for improvements. You can check patch notes on #news

[sick shale]

Will check it, thanks

[severe nexus]

@normal fulcrum only if they would reply to my mail bro

[normal fulcrum]

We cannot help you with hacked account as that is not pubg mobile account.

[severe nexus]

k

But can you ban the hackers account?

Because i am able to access my account via gamecenter but he has access with facebook and he added his other account in the game and i have screen shot of his account and mine with name changed to his

[normal fulcrum]

We cannot ban or unban accounts

[severe nexus]

But you have connection with tencent?

[spring void]

No we are not connected with tencent, we are just managing this server and have no powers ingame

[cerulean zinc]

What’s the difference between jump and climb in the game and what if I seperate both of them what do u prefer ?

*recommend

[severe nexus]

You get two different buttons 1 for jumping and one for climbing

@cerulean zinc

[spring void]

You can ask for recommendations in #pubg-mobile

[cerulean zinc]

Will it make it difficult or easier :/

[trail anvil]

Can anyone tell/read these for me or know it is?

[storm flume]

Hello, @viscid pagoda!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[spring void]

@trail anvil i cant understand you

[viscid pagoda]

@storm flume Thx

[trail anvil]

It’s on the wooden creater.

[spring void]

@trail anvil i dont think it is an actual langauge

[cosmic gazelle]

If we r in Crown and if we get only crown people as enemies then there would be way less hackers than right now as Im in Crown 4 almost and getting bronze hackers

[spring void]

That happens because people from bronze team with people from Ace howver it is very rare

[trail anvil]

It’s numbers.

[spring void]

Just report them and wait

[cosmic gazelle]

That's what I'm saying and its not sometimes it happens everytime in Duos..and Ban lol just now I gotta hacker who came yesterday and today twice..Im inside the second zone currently healing lol

[polar marsh]

@jade maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring void]

@cosmic gazelle @night cloak hackers get banned everyday, there are thousands being banned you just have to report and wait, the system is slow but efficient

[cosmic gazelle]

Why cant pubg just have a team who checks top players in ranking..its so eady to see

[spring void]

Pubg has even more advanced stuff going on to ban hackers then then that @cosmic gazelle

[foggy notch]

Lol

[velvet bone]

That counts as ghost ping

[spring void]

@velvet bone use chat channels

@night cloak you cant expect them to be banned in an instant

[cosmic gazelle]

Hackers playing since season 8 and not getting banned

[spring void]

You can check a how these hackers are being banned through the daily stats released, ||that person may not be a hacker||

[night cloak]

Where can I post this so it gets down?

Any server for discord?

[spring void]

@night cloak what do you mean?

[night cloak]

That’s fake @spring void

[spring void]

Report to discord not here

[night cloak]

Idk...how...🥺🥺🥺

@night cloak check your DM. Use the link to report

ok...TY...🥺

@night cloak and kindly change your custom status. It's against community #613267301243944960

🥺🥺🥺

[scenic pumice]

I need a help about the tournament in Bangladesh

[night cloak]

@scenic pumice what kind of help do you need?

[scenic pumice]

So it says, you need an account of level 20 and platinum v or more. So does it have to be the whole squad? The season recently started

[stuck anchor]

Sorry i had to comment. If you’re in a Tournament. You should know by now that Plat V is easy to obtain in a couple of games. Lol

Where’s the problem.

[night cloak]

@scenic pumice it's clearly said Platinum V at the time of registration for the PUBG MOBILE Bangladesh Challenge.

[dusk rover]

hello

[scenic pumice]

Like I said, Doesn't it need to be the whole squad or not and YES IK THAT.

[night cloak]

All teammates must be in platinum v or above

[scenic pumice]

Lol you seem new here and toxic . While a community member is assisting, other people aren't supposed to comment. Sad you didn't read the real guidelines @stuck anchor Peace out

Thank you for the help, Today was the last day for registration @night cloak Appreciated ^_^

[night cloak]

Still you have time. You can reach platinum in just few hour. Don't miss the chance. @scenic pumice

[scenic pumice]

Yea, I wish it was solo. My teammates are sorta inactive, we are supposed to be joining for fun. 😦

Thank you thoo. I guess, we will try to grind tonight.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[night cloak]

Hello@dusk rover!
Do you need help?

[polar marsh]

@urban vault:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dusk rover]

@night cloak hello

[polar marsh]

@dusk rover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quick lichen]

Good morning everyone

[night cloak]

@quick lichen good morning!
How may we help you?

[quick lichen]

I’m trying to help reporting cheaters from Crew Challenge since past Seasons

I already submitted several request to ban them

[neat turret]

they don't care.
Just find a good community that does scrimmages or just custom games ¯_(ツ)_/¯

[spring void]

@neat turret if you dont have something useful to say go to ---> #pubg-mobile

@quick lichen they will be banned just wait

[slow junco]

Wtf is this glitch...

[uncut imp]

I have a video of a cheater

I need the link to send the video

Please

[strong fossil]

Can we increase this merit

We all unfortunately clicked ok

[cursive cedar]

@strong fossil yes, you can play Solo to increase merit.

[neat turret]

By winning

[strong fossil]

No any other way...

[neat turret]

Nope

[strong fossil]

Can't take back our decision

[neat turret]

Nope

[strong fossil]

Opps

[neat turret]

Don't TK anyone who might press the button

[rapid zenith]

You want to play

[polar marsh]

@gloomy walrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[placid dirge]

Hello need help

Need help0

[vagrant phoenix]

hi, I need help

[placid dirge]

How to unbind my gmail account since i lost access to it

[floral harness]

When are yall gna fix the landing glitch?

Yall can add new skins every other week but cant fix a glitch that has been around since season 8?

[stuck anchor]

more like S1* ha!

[polar marsh]

@vagrant phoenix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lyric robin]

i need help can you help me ?

heelp

[polar marsh]

@lyric robin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[placid dirge]

Great talk

[subtle tundra]

My phone got a virus i had to reset it. My pubg mobile account was in guest mode. Is there any way to recover it

[neat turret]

Nope, thats a downside of guest mode

[night cloak]

@subtle tundra You have to contact customer support from the game.

hey i have my account logged in from fb and gmail... somone hacked my fb and has acess to it and using my game

is there any way to remove fb from my game account

@placid dirge Unfortunately, you can't unbind your account

how can i solve the issue then,, the hacker keeps login in to my game through fb ,even when i am playing

@night cloak you can't remove connected accounts. Go to Facebook and report the account or contact customer support to disable Facebook access

ho to contact coustomer support

ho to contact coustomer support
From the game's login screen.

It may take time to solve the issue from in game customer support. It's better to report your Facebook account to Facebook support

@slow junco you may report the issues from the game.

[opaque mist]

@floral harness what landing glitch?

[night cloak]

@opaque mist it's a glitch where a player can't land properly, after landing the player goes under the ground and it takes more than 30 second to get back to normal character movement

[opaque mist]

@night cloak isnt that a ping sided issue tho whenever i have that my ping is is like 900

[night cloak]

No it's not a ping issue. It's a issue from the the game servers! Not everyone will face the issue. On some network, user will face the issue, no matter how good the internet is.
More question ? Ask here #pubg-mobile . Or they will start giving waning😁

[winged umbra]

Hello everyone, does anyone know how to check the COUNTRY ranking of players.. (Titles such as gunslinger, squad wins, etc..). If you click the graphic bar it'll only show you the server ranking. Help

[bold siren]

Press on the Region, @winged umbra.

[lapis rampart]

Hi. Is anyone having Issues with the European Server?

[hushed bough]

This guy us sitting on #1 kills 🤷🏻‍♂️

[haughty cypress]

so pro

[lapis rampart]

Like the ms is really high and not having any nice games with the ms like that

[hushed bough]

Pubg mobile cant even spot the obvious hacker sometimes all they have to do is check the leaderboard

[winged umbra]

@bold siren, thank you so much! Was looking all over for this :)

[nimble monolith]

hi piayed and killed me hacker where to send the video

[haughty cypress]

@nimble monolith upload to youtube

[winged umbra]

@lapis rampart , I played like 5 matches in Europe today and had the same ping as usual except for one match where it spiked it up to 500 for awhile.

[lapis rampart]

@winged umbra I'm having this issue from yesterday. Like the entire game my ms would sit like that

[winged umbra]

:/ Damn. Really hope it gets fixed soon for you bro

[lapis rampart]

Every time I get into a fight the enemies will be 70m away and next minute I get killed 🤦🏻‍♂️

[gritty falcon]

Hi

[haughty cypress]

70m is really close tho

[prime zenith]

There's no voice when I use "gather around"🤔
And also what's that warning mark? It's on enemies ahead" too and another one 🤔

[lapis rampart]

@haughty cypress I ain't playing solo I play Squads so we fight together but due to the lag I became the easier target

[winged umbra]

Sometimes, not too often (but on all servers) I will scope in and freeze for half a second and the next thing I know I've been knocked. Ping remains normal at that time though :/

[polar marsh]

@gritty falcon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[nimble monolith]

ي شباب وين ارسل مقطع الهاك عشان تبندوه

[prime zenith]

@nimble monolith
On YouTube

[lapis rampart]

On the enemies side I'm standing still mean time I'm moving around and scoping them and next minute you were killed!!

[nimble monolith]

وين الرابط حق اليوتيوب

[winged umbra]

Is your device good? On my part I always thought it had been because it's not a good phone

[prime zenith]

@nimble monolith
And I think we should speak in English here
And upload the video to YouTube

[lapis rampart]

@prime zenith there's an issue with that gather around and PubG Mobile is aware of it

@uneven tapir I'm using a S8+

@uneven tapir like I said I only started having this issue from yesterday. All this time is was Perfectly fine

[winged umbra]

Good phone :+1: again hope all works out for you buddy gg

[prime zenith]

@lapis rampart
I knew that later but what those marks?

[lapis rampart]

@winged umbra thanks Bud!! Hopefully it does get sort out 🤞🏻

[distant falcon]

Tired of hackers remove them from top leagues

Every othet game i face hacker

How the hell i am supposed to play

[haughty cypress]

drop to lower leagues then

[distant falcon]

Improve automatching im in crown gets matched with bronze tier hackers

@haughty cypress wow what a solution conqueror is for havkers only then ?

[haughty cypress]

you could say that

[distant falcon]

Probably you are also a hacker

[haughty cypress]

thats probably the dumbest unjustified opinion ive heard today

[distant falcon]

It seems like thr from the solution you gave

[prime zenith]

May I ask where're the AUG & AWM in mystery shop?

[sweet sail]

@prime zenith Dont waste your money on this game . This is the suggestion from your brother . This game is for hackers not for us

[haughty cypress]

@sweet sail Dont waste your time telling people about it. This is a suggestion from a human with more than 2 brain cells. Its not going to do anything to tencent's business as a whole.

[night cloak]

Top 100 in middle east all are hackers except 5 to 10 players freaking 50 percent headshot percentages

[sweet sail]

@haughty cypress I can just suggest him . I know it wouldn't effect tencent but atleast my brothers pocket wouldn't get effected

[polar marsh]

@civic gull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

All are using emulators not mobile devices, apps like cerberus and such

[haughty cypress]

thats fair @sweet sail

@night cloak welcome to competitive mobile gaming

[open ermine]

Do one thing if there is same gun skin On one person 2 times he or she can send it to their friends

[sweet sail]

@haughty cypress i was pushing for conqueror . But i lose . I lose to those hackers . Stuck at 4565 trophies from past 5 days .

[open ermine]

@haughty cypress you can send me uc please

5297607011 my player id or please send me popularity @haughty cypress

[jovial ether]

“Trophies” 💀

this ain’t brawlstars

[sweet sail]

@jovial ether Whatever you call it . You understand it ahhh!!

[open ermine]

Send me u
Popularity salman bhai player id= 5297607011

[night cloak]

@haughty cypress been playing since season two know it already just thought as pubg has become active against hackers i thought maybe i should ask them to keep up the effort

[bold siren]

Please move somewhere else if you don't need any support and begging for in-game items is not allowed here, @open ermine.

[polar marsh]

@heady wraith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[crude ridge]

Where can I look, how many grenade kills i have/duo win ranking?

Can't find it

[normal fulcrum]

@crude ridge Click on season tab on left bottom of lobby. Than click on rank, below tier shield

[soft quiver]

Im unable to check region ranking 😞

[normal fulcrum]

@soft quiver Check my previous message

[hushed coyote]

Failed company

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @hushed coyote.

[blazing cedar]

used hack

[storm flume]

Hello, @blazing cedar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[main terrace]

Hey

[lament vine]

Hey

There is shooting in pubg car

[bold siren]

What do you mean?

[marsh dust]

2+2=4

You welcome

[bold siren]

Wow, never knew that.

||By the way, this is a support channel, the math class is this way -> #chat.||

[marsh dust]

Did i help you?

[forest arrow]

With the new update I can't check or find region rank, idk if this is only happening to me or did pubg remove it.

[night cloak]

@forest arrow It's moved to Season tab now.

[forest arrow]

@night cloak where in season tab

@night cloak thx found it

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mystic stratus]

Hi, I have crashed Facebook which is linked in the game and the second link Gmail and I can not access it via iPhone

[haughty cypress]

contact facebook/google support

[brisk rapids]

How to get S ranking in Evoground in Tactical Supplier Event? Which Mode?

[hushed spoke]

Hi, just wanna say that top 100 in NA crew challenge has like 10 hacking teams. Been reporting since last season but they're all still there 🙂

[final grove]

It’s fun to stick around and hear the all chat when they kill you tho. Everyone is just screaming hacker hacker reportttt

@hushed spoke

[hushed spoke]

Yeah but not when you’re trying to win a title in the finals 😦

[frosty shore]

Who are agree with to bring the old rp gifting system through UC ?

Please spam this

[cursive cedar]

No point in spamming

They will reply when possible

[steady ridge]

Why this happen @everyone

[night cloak]

@frosty shore if you spam here, it will bring nothing but a free mute. So, instead of spamming, you can request here to forward your feedback to the developer team🙂

@steady ridge can you provide your character ID?

[shy dune]

I need help

[frosty shore]

@night cloak I am just asking for everybody please give feedback about this

[polar marsh]

@shy dune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@frosty shore people already suggested to bring it back through the suggestion system🙂
Feel free to request any feature and don't wait for everyone

[fallow bough]

how do i get pubg moble

[light trout]

From the Play Store/App Store. @fallow bough

[night cloak]

Where can I give suggestions

[normal fulcrum]

You can give suggestions here @night cloak

[night cloak]

PUBG Mobile is becoming RAM hungry app.
I know its heavy app. But try optimizing the app, for better performance.

[warm sedge]

Live

[normal fulcrum]

What's this? @warm sedge

@night cloak Are you playing on PC or Mobile?

[night cloak]

Mobile

After this update it got slowed

[normal fulcrum]

@night cloak Which mobile are you using?

[storm flume]

Hello, @spice mesa!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[brave crypt]

Hackers everywhere

I already reported them now from this link , if they didn’t get ban that’s mean it’s right when they tell us that they buy cheat programs from PUBG MOBILE

[opaque mist]

they dont

but ok

[brave crypt]

How could they play a whole season or more and in CREW Challenge

And didn’t get ban ??

[spice mesa]

Exactly it’s Ridiculous

[brave crypt]

You must to rename the Crew Challenge to Hackers Challenge sponsored by PUBG MOBILE

[opaque mist]

well the accounts are made only for crew challenge

they win cc

[spice mesa]

A crew named 5 fingers which were full of freakin hackers won it

It’s sad

[opaque mist]

then they sell thw accounts

[brave crypt]

This game is really be disgusting day after day

They don’t know how to get money

[opaque mist]

they stay real low in the first two stages then use all their hacks

i mean they definitely know how to get money

[brave crypt]

They using every dirtiest ways to make money

Imagine that we faced hackers in PMCO Europe qualification

[opaque mist]

uh huh

[spice mesa]

Lmfaooo damn

[brave crypt]

Bro i know some people they get cheat programs from some developers

From PUBG Mobile

For money

[placid dirge]

Hello

[atomic wagon]

Btw where is Sara? It's 1 week now since the release

[crisp turret]

Most probably sara will come in 0.16.0 update @atomic wagon

[atomic wagon]

Noice

[steady ridge]

@night cloak is not cheater , is my account, i got 74 wins and it’s show not ranked , why it happened, supposed to be the 80 on my country

[atomic wagon]

RocX, the one got muted?

[storm flume]

Please do not use any other language aside from English in this channel, @wind fossil. Refer to #613267301243944960 for language channels.

[frozen ledge]

Stop the hackers in cc please. Wtf

[storm flume]

Hello, @frozen ledge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[frozen ledge]

Your anti hacking system is crap

[spring void]

The system isn't trash, thousands of hackers are being banned daily

[night cloak]

@steady ridge I asked for your character ID Number. I didn't say you're cheating.

@atomic wagon The*One?

[wind fossil]

Hi tencet, I come to tell you that I have a problem with my account, my problem is that someone links a social network account without my consent (twitter), so I need you to help me delete or unlink that twitter account, I've been like this more than a month and I see no solution, I already sent all the purchase receipts that I made in his game, I already answered the questions they asked me, I sent him the name of my YouTube channel so they could verify and verify that it is my account, I've been like this for a long time, those who answer the emails just tell me that they are still investigating my case but that they have been telling me for more than a month and they don't solve anything, today they answered the same thing but they sent me a link to this discord , I think you can help me here more, please I need you to unlink that twitter account from my pubg account. Thanks for your attention

[spring void]

@wind fossil contact CS and ask them to revoke access to twitter

[wind fossil]

where does it connect to that bro?

[storm flume]

You can contact the customer service via the game settings, @wind fossil. Refer to subpoint 5.3 in #faq for further instructions.

[vast lion]

Has anyone else experienced a significant drop in performance over the past 48 hrs? The game has become so frustratingly unplayable, I just uninstalled it. terrible frame rates and noticeable delay in touch response. I am pretty sad because I have put so much into this game, time and money, and it has become unenjoyable and frustrating to play. Why do I need to to spend $1000 on a new phone to play a game that used to run just fine....?

[spring void]

What is your device specifications? And what are graphics settings you are running? @vast lion

[vast lion]

@spring void I have used a Galaxy S8 (Snapdragon 835, 4GB Ram) since I started playing in S2. I always smooth/extreme with no AA. The performance yesterday and today was so bad, I just uninstalled. So much for the elite pass plus I just paid for.

[spring void]

@vast lion try repairing from login screen

[vast lion]

@spring void I did that yesterday

[spring void]

And was your ping normal?

[vast lion]

as well as multiple phone restarts.

Yes, like 30-50 ping. 60 at the highest

[spring void]

Ok try reinstall, avoud playing while charging and clear ram once before playing that would help @vast lion

[steady ridge]

@night cloak 5644648908 check it please because tomorrow the ranking will post

[vast lion]

delayed touch response, like I can count to 3 between touching the fire control and the gun shooting, bad frame rates, inconsistent control, (holding ADS resulted in scoping in and out repeatedly), bullets hits not registering (shoot 20 bullets into a guy less than 20m away, tons of blood splatter, but no hit markers and no damage. I have dies so many times the past 2 days to stupid stuff like this..

[spring void]

@vast lion that sound like internet issues

[vast lion]

@spring void why avoid charging? I play all time while charging. Why would that matter? Since I stream this game, I have to have it plugged in to play. I always delete all cache, reboot, clear ram, and open the game from the game launcher...

Internet issues? I have a 400MBps plan and generally have 40MS ping...

[spring void]

@vast lion leave that, what you described now was internet issue, your internet may have gone weak for few moments yesterday

[vast lion]

So, I need a $1000 new phone and a $500/mth GB fiber internet connection to play this game?
Yeah, no thanks

A few moments?

LUL

okl

I streamed this game for 5 hrs yesterday and planned to do the same today, but I had to quit after 3hrs because it was so bad

[spring void]

Try again, lt may not occur now, if you face similar issues again check your ping and internet speed at that moment

[vast lion]

how come whenever there is an issue because the game optimization is garbage, the first thing that is blamed is the persons internet? 356.25 MBps tested DL and 24MBps up.... In what world is that not fast enough?

[spring void]

I didn't say it wasn't fast enough, i said it may be unstable at the specific time

[polar marsh]

@teal fable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vast lion]

for 5 hours? I do not think that is likely

[teal fable]

!

[spring void]

You arr just wasting your time if you continue arguing , how about just check if it is still happening?

@teal fable that is not how the game's ranking system works, we understand your frustation but dont wworry the hacker will be banned

[vast lion]

I just happened for the past 3 hours that I was playing.

I am not arguing, I simply asked if others were having similar issues

[spring void]

No, you were the first one to report that issue

[polar marsh]

@urban scarab:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wind fossil]

Bro where do you ask for those instructions?

[crimson viper]

Is there a solution to this

[spring void]

@craggy blade stop spamming

[craggy blade]

Sorry! But I was typing ban so that I can get mute.

@spring void

[spring void]

It wil not work for you

And why would youw ant to be muted?

[craggy blade]

Come to #chat

[polar marsh]

@dense tulip:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[craggy blade]

Why there's a box sign on my skeleton suit?

[spring void]

Where did you got it from? I think it is related to that

[craggy blade]

Jinxed achievement

[spring void]

Not sure, just wait someone else will respond you

[buoyant ginkgo]

bonus challenge is uselsss
and so is pubg's security

5 to 6 hackers every match

[craggy blade]

@buoyant ginkgo Just report them

[buoyant ginkgo]

ahm report them everytime ?

i dont have that much uc to waste-;-

[craggy blade]

For sure

[storm flume]

Hello, @buoyant ginkgo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[feral sluice]

uc?

[buoyant ginkgo]

ehh yes i know how to report

they run at speed of bike😂

[feral sluice]

reporting doesnt require uc.

[spring void]

Report and wait, all hackers get banned eventually

[buoyant ginkgo]

@feral sluice but playing bonus reward does require

[craggy blade]

Hi @night cloak, Can you help me by scrolling up a little bit?

[night cloak]

Sure sure.

What happens if you click on that box?

[craggy blade]

@night cloak Nothing, I just wanna know why the box is only on that outfit?

What it means

[warm prairie]

@lime juniper Hello Friend, how are you?
I'm here to talk about something sad.
I do not know if the other servers are reported the same, but in SA there are many reports of cheaters, including to win the Crew Challenge again. I watch and post the list every day, but the same cheaters still continue to plague the staff. I made available to everyone the report form, many people reported with video, but still continue to torment in the game.
One of the leading script vendors has the JBOSS nickname / brand, from the outset it makes available and sells scripts by advertising via WhatsApp.
His team won the last Crew Challenge, earning greater fame.

Players are leaving the competitive and losing the desire to play.

[night cloak]

I don't know either. I will ask someone @craggy blade.

[craggy blade]

Not a problem @night cloak @spring void

[lime juniper]

Can you please create a spreadsheet with the numeric player identifications and usernames of the involved players, as well as link to video evidence, and send a link to the spreadsheet via e-mail to [e-mail]? You can keep updating the spreadsheet afterwards if you notice more, @warm prairie.

[warm prairie]

@lime juniper Yes, I can try again. I ask people every day to send and continue sending with video link as proof, but they say they have no hope because no action is being taken.

[spring void]

Report them at the said email action will be taken

[night cloak]

@craggy blade it's sign of tactical drill event. All the reward from the event have the sign. Seems it is bugged. Some other Normal outfit have the sign. Which wasn't available before the event. (The information is provided from my previous experience)

[sonic dew]

Hey anyone can help me with me doubt

Need to drop all three (helmet vest and backpack) or dropping one is enough to complete the mission?

[opaque mist]

@sonic dew no you cannot pick up a vest helmet or backpack

[night cloak]

@sonic dew drop all

[polar marsh]

@ripe flower:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sonic dew]

It’s says “any” and “or”

[night cloak]

Here any means drop all😁

[sonic dew]

Ok but from the starting of the match or at the final blow we can drop?

[night cloak]

Drop before getting the chicken chicken dinner @sonic dew

[sonic dew]

Cool

Then that’s fine to make it up

[storm flume]

Hello, @bright wyvern!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[feral isle]

What kind of classic match is it?

@neon patio

[night cloak]

Would be appreciated if you just tag 1 one of them @feral isle

[supple bluff]

Can we get Oceanic Server for Australia/NewZealand players? We constantly get 200ms ping and above as we don't have our own servers.

[feral isle]

@night cloak

[night cloak]

Yes @feral isle?

[torn isle]

:

My computer has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you

id 593653420
ne TêTóあSÂS

[night cloak]

This is not windows support.

[polar marsh]

@torn isle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lean crescent]

Why am I facing unstable ping ? I use to get 50-60ms and since yesterday it like 200-300 and then a sudden spike as soon as some enemy is nearby I have checked everything including my network connection , restarted the game , tried repairing once still the same ://

Are the servers unstable since yesterday?

[pliant raft]

Surely remove the fog from erangel..?

Played 4 games all of them foggy... What value does it add?? Sanhok is already 90% fog so why make it erangel as well

[gritty hinge]

Why why why

[polar marsh]

@gritty hinge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[regal perch]

Are they gonna do anything about this new "No-Grass" glitch/Bug which clearly almost everyone taking advantage of by modifying the Pak files to make it permanently invisible?

[night cloak]

i have registered for PUBGM bangladesh challange. still no mail.

[little igloo]

@night cloak when did you register?

[night cloak]

today

@little igloo today

[little igloo]

@night cloak Yeah I think it takes about 48 hours for emails to be sent

[night cloak]

ok thanks

[little igloo]

Anytime

[cerulean zinc]

Can I change the color of Molotov in game

Coz I saw a video on which a guy throws a Molotov and it glows in green and blue color

And it was not beta

[barren crystal]

Hello

[heavy stone]

Hello

Anyone

[cerulean zinc]

#chat

[heavy stone]

Oops sorry sir

[cerulean zinc]

🙂

[barren crystal]

I registered in pubg mobile Bangladesh challenge 6days ago but i didn't get any mail from official

I don't even know when the match will held

[blazing dust]

I want to recover my account.
- My Facebook account deleted , my account is linked in the facebook
and i can't open my account in the game .
- pls help , my account is legendary .

[cerulean zinc]

Ur account is not legendary, u are legendary. And have hope in yourself u can make immortal new account @blazing dust

[terse temple]

@lime juniper

[polar marsh]

@terse temple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@terse temple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[terse temple]

Hii

[blazing dust]

I want to recover my account.
- My Facebook account deleted , my account is linked in the facebook
and i can't open my account in the game .
- pls help , my account is legendary .
Support team : || @lime juniper , @jolly charm ||

[terse temple]

That i sent screenshot

[polar marsh]

@terse temple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[terse temple]

Hacker

[polar marsh]

@terse temple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fallen anvil]

Banned in only 1 hour. 👏👏👏

[storm flume]

You can contact the customer service via the game settings, @blazing dust. Refer to subpoint 5.3 in #faq for further instructions.

[polar marsh]

@lavish goblet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

hello, what are the types of rating in pubgm?

[sweet cedar]

Someone here got a Pixel 3a?

[spring void]

@night cloak kill rating, survival rating are the two

@sweet cedar you may ask in #pubg-mobile

[sweet cedar]

@spring void thank you sir but was a technical question about pubgm related to that device

[spring void]

What was the question?

[sweet cedar]

It is able to reach 60 fps (ofc without any tool or third party app)

?

[spring void]

You can ask in chat channels i doubt if much people with that device will see it here

[sweet cedar]

Ok got it thank you sir

[feral isle]

@spring void

[spring void]

Yes?

[feral isle]

What kind of classic match is it?

@spring void

[spring void]

Classic Battle royale match

[feral isle]

@spring void Normal Classic? Or Match like Crew Challenge?

[spring void]

Yes, just like crew challenge i beleive

[feral isle]

@spring void Ok. Thanks

[dusky sparrow]

@feral isle Its normal classic match
its same like India series there it said play 15 classic matches and best 10 were counted they were normal classic matches

[feral isle]

@dusky sparrow Are you sure?

[glad badger]

How can i check the feedback about someone that I reported ?

[polar marsh]

@glad badger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[covert mason]

can u please remove the bot, he is annoying

[glad badger]

He is

[night cloak]

Can you remove yourself from the server if you don't like it
( ͡° ͜ʖ ͡°)

If you don't know anything better zip your mouth, there's a purpose the bot to be here

[bold siren]

Please be nice and avoid having conversations here.

[night cloak]

Hello, another question, what does S+ or sSs mean in pubgm?

[feral sluice]

@night cloak these are the ratings given to you at the end of the match. They are computed by the average of survival and damage. Higher average means higher rating.

[polar marsh]

@whole isle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slow tangle]

When is the next update available?

[storm flume]

We currently do not have a specific release date for the upcoming update, @slow tangle. Once we do, we will publish further information in #news.

[brisk rapids]

Please tell me How to get S ranking in Evoground in Tactical Drill Event. I played ZOMBIE mode got SSS, played Payload mode and got SS ranking, but the mission was not completed

[onyx briar]

how to disable companion

[feral sluice]

@onyx briar Disable as in? Elaborate please.

[onyx briar]

unequip? @feral sluice

[meager fox]

I logged in a device using Facebook which isn't mine and they still can access my account without knowing my Facebook username and password it just logs in automatically how can I prevent that

[storm flume]

Hello, @true glacier!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[onyx briar]

@meager fox you cant prevent it unless you log out from the other device manually

and why do you even log in your account in a device you dont own??

[feral sluice]

@onyx briar Dont equip the companion in the map?

[onyx briar]

@feral sluice map?

i just dont want to bring my companion into match?

[woven atlas]

@onyx briar workshop->companion-> x send back

[onyx briar]

k

[feral sluice]

@Creeper3018#0860 i mean lobby. And your question has been answered.

[brisk rapids]

Help me please

[rotund badge]

hey anyone having touch issues with iphone? i cant use more then 4 fingers after s10 update

[brisk rapids]

@storm flume

[night cloak]

@Creeper3018#0860 ok! Open your game, Click on Workshop> companion...then follow the picture

[prisma oasis]

Why my voice always glitch when i get into lobby after the match 😖😖😭😭

[woven atlas]

@night cloak or you can click send back

[night cloak]

@woven atlas Yeh
He is confused and no longer here in This Server

[prisma oasis]

@neon patio please help me sir my voice always get GLITCH when u return to lobby after match and this is happening from the payload update

[night cloak]

@prisma oasis is it happening when you spectate someone and come back to lobby or when you turn of you mic?

[prisma oasis]

@night cloak when i come back to lobby after i die or i got chicken my voice get glitch

[night cloak]

@prisma oasis Report it here #555492558428700682

[prisma oasis]

And this happens only with me it doesn't happens with my teammates 😭😭

@night cloak okok

@night cloak i don't have permission to report

[night cloak]

Click on the channel name in #555492558428700682 and then pinned Message. There is a manual... @prisma oasis

[prisma oasis]

Ok

[rotund badge]

can anyone help me?

[night cloak]

@rotund badgeHow may we help you?

[rotund badge]

after season 10 update i cant use more then 4 fingers

whenever i use 5 fingers at the same time touch stops

iphone 11 latest ios

[night cloak]

@rotund badge hoom..5 finger! Unfortunately I'm not sure if it's a multi touch issue on iPhone! Hope someone will come here to help you regarding multi touch issue! By the way, you can talk with user in #chat and find out a 5 finger claw user

[rotund badge]

its happening only with iphones

after the season 10 update

@night cloak where do i report this issue to pubg? and before season 10 5 fingers is working but 6 fingers wasn’t working

[night cloak]

@rotund badge report in #555492558428700682 . But, action will be taken if there is enough vote to the report. So, report the issue both here #555492558428700682 and in the game

[prisma oasis]

@night cloak submitted the Bug report i will get my solution 🤔🤔

[night cloak]

@prisma oasis as I said, soon your report will be visible for everyone, if the report get enough vote compering to other reports, developer team will review and solve it.

[prisma oasis]

@night cloak

Thanks

[rotund badge]

how do i report in bugs?

[storm flume]

Hello, @rotund badge!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[wise tinsel]

@night cloak need help

Bro

[night cloak]

@wise tinsel Elaborate your issue

[nimble token]

Shoot button doesn't stop shooting sometimes any fixes?

[wise tinsel]

Check korbo kivhaba ja team select hoisa ki na. Pmbc

[night cloak]

Hi can any one tell me why voice glitch problem occurs

[night cloak]

@wise tinsel English!
Captain have to visit the website- pubgmobile.com/BD/userPanel.shtml
And check their Registration status using their character ID.

@night cloak

@jolly charm why voice glitch problem occurs in pubg mobile

@night cloak the issue is already reported, kindly check #555492558428700682 after few hour. And give vote when it will be visible!

[nimble token]

@night cloak wb my issue the shoot button not stoppin

[night cloak]

@night cloak you are not understanding

I want to know why voice glitch problem occurs in pubg mobile

[blazing dust]

I want to recover my account.

• My Facebook account deleted , my account is linked in the facebook
  and i can't open my account in the game .
• pls help , my account is legendary .

[night cloak]

@blazing dust now your account will be legendary forever rip

@night cloak
As far as I know- you will not hear voice if
• You come back to lobby after spectating your teammates.
• Turn off your mic during the match.

• the problem is limited to some device and network.

@night cloak okay this problem occurs due to network problems or Device thanks for information have a good day

[feral sluice]

@nimble token that happens due to ping spike. You need a stable ping.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

[strong geode]

Hello

[polar marsh]

@strong geode:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[compact girder]

Hi guys, i need help with prime plus donation

I donated on 4th of november and never got my UC

All what support does is telling me to contact them within the game, whereas they keep on ignoring me there for 2 weeks now, what should i do?

[polar marsh]

@austere palm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@nimble token The issue when gun shoots even when you let go is caused when you have bad internet or high ping

[compact girder]

Anyone can help me with the donation problem?

Or does pubg ignore me not only ingame but also on discord?

[normal fulcrum]

What donation problem are you facing?

[past stirrup]

War mode respawn out of the zone

[normal fulcrum]

@past stirrup Which device are you using?

[past stirrup]

Xiaomi 8 pro

Android

[normal fulcrum]

That device has a slower older gen process. Make sure all background apps are closed so pubg doesn't show glitches @past stirrup

[glad badger]

@normal fulcrum are you a pubgm admin or just a discord mod ?

[normal fulcrum]

I'm a contributor @glad badger

[glad badger]

I see, thanks for letting me know

Do admins lurk here ?

[normal fulcrum]

@near portal No advertisement allowed in this server. Do it again and moderation steps will be taken

@glad badger Admin and moderators are monitoring every channel on this server. Do you require any help?

[polar marsh]

@glad badger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rigid cypress]

Erangal 2.0?

[normal fulcrum]

We do not handle account ban or unban @glad badger

[glad badger]

So how can i follow that case ?

[normal fulcrum]

@rigid cypress Updates regarding that will be announced in #news whenever there's some official statement

[rigid cypress]

Thx

[normal fulcrum]

If you think they are playing again, chances are they made a new account. You can report them again @glad badger

[rocky epoch]

where can I send video links?

[glad badger]

They are still using the same accounts ......

[normal fulcrum]

What video?

[rocky epoch]

Highlights

[polar marsh]

@glad badger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rocky epoch]

Gameplays

[normal fulcrum]

You can contact CS in game and ask them @glad badger

[glad badger]

Thanks will do

[normal fulcrum]

Unfortunately you can no longer share gameplay clips or videos on this server @rocky epoch

Or you can mail them on [e-mail] @glad badger

[glad badger]

Will try both

Thanks again 🙏

[rocky epoch]

@normal fulcrum ok thank you

[compact girder]

@normal fulcrum i donated weeks ago and never got my uC

But i lost 10 bucks..

Support tells me to contact them within the game for better results, aand guess what, they ignore me when i contact them from the game

Such a paradox, on the mail they redirect me into the game, in game they ignore.

[polar marsh]

@high garnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hazy phoenix]

Hello guys today i was completing the achievement fun times but i got to a point in which it said daily limit reached what can i do?

[eternal girder]

How long does it take to trigger returner challenges?

[hasty belfry]

I think it's 1 week @eternal girder

[eternal girder]

You sure?

[shy acorn]

Hello

Any one can help

[eternal girder]

Don't ask to ask. Just ask

[polar marsh]

@shy acorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@icy flicker:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[soft portal]

Hello guys I need help

[compact girder]

Lol i asked for help twice, nobody cares

Same as on the email and in game support, they ignore

[soft portal]

Idk why I'm getting help form pubgm chat

[compact girder]

Lol this bot, my account is not suspended

[soft portal]

I'm tired of them

[eternal girder]

I thinnk the preset include the word support

Or help

[polar marsh]

@versed moth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[foggy notch]

Ping before downloading resource pack 50 ping after downloading resource pack 250

[willow dune]

How is this conqueror?

While i having 4400+ points still on ace

[south tangle]

Please I need a quickly answer , why my account is get suspended ?

[willow dune]

Looks like u violated one or sevral tos
See Terms of use and avoid any of that
If u think u are banned wrongly click on file claim @south tangle

[normal fulcrum]

@foggy notch Resource file has nothing to do with ping

[night cloak]

Does the chinese version of pubg mobile have first person mode not only TPP? wtf

I legit can't find it anywhere

[foggy notch]

Idk dude

[storm willow]

@willow dune he is in Fpp! you pushing on same ?

[compact girder]

How can i find a real pubg support

Not@a hit?

not a bot*

[normal fulcrum]

@night cloak Click on map below start button and from there you can switch between tpp and fpp

[compact girder]

i'm sick of these bots

[kind sage]

@willow dune you on fpp too?

[compact girder]

nobody cares that i lost my money on donation

[soft portal]

In Chinese version you change perspectives ingame

[night cloak]

What donation?