questions

[brave crypt]

They pay for you money

Those arabs people

[night cloak]

They do not sell hacks.

[brave crypt]

They have money just to buy cheat programs from PUBG

Yes they do @night cloak

All cheaters say that

[dry trellis]

Are regional titles gone now??? Like gunslinger & middle man?

[night cloak]

@brave crypt These are just made up stories like antiban cheats etcetera.

@dry trellis The location is kinda moved to the season tab.

@brave crypt And let's not discriminate.

[polar marsh]

@brittle marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fallow escarp]

my gryoscope isn't working properly

whenever i scope in it moves on its own

i repaired but still didn't fix anything

[night cloak]

@fallow escarp isn't it happening sometimes?

[amber escarp]

what I do? I have video of my tablet

[fallow escarp]

its happening evey game now

when i play my first match for the day

it doesn't

[night cloak]

@amber escarp I'm not sure about this thing. Kindly go to #emulator-support . If you can't access to this channel, kindly go to #613267301243944960 and React to🇪

[fallow escarp]

but 2nd onwards it keeps happenning

[amber escarp]

I don't use emulator

[night cloak]

@fallow escarp report it in #555492558428700682 with a video link.

[amber escarp]

It is clear the photo that is a tablet

[barren warren]

Guys why cant i see region tab anywhere???

[fallow escarp]

do they even respond?

i sent one without but no response

and that was weeks ago

[night cloak]

@amber escarp the Message showing it's emulator . Ok wait for moderator or mention them. They may have Official Information

@fallow escarp if you report your bug in #555492558428700682 , people will vote your bug. More vote = developer will work on it.

[amber escarp]

It's my tablet, I have video and photo

[barren warren]

Any help?

[night cloak]

@amber escarp read my message.

[amber escarp]

What I do? My friend just told me that they also lowered my rank

[night cloak]

@barren warren what do you meam by region tab?

[amber escarp]

To whom do I report this problem and how can I get my account back?

Who is the moderator? @night cloak

[night cloak]

@night cloak

Yes @amber escarp?

[barren warren]

Where we get tags like squad wins,heads up,berserker

I cant find after update

[amber escarp]

are you the moderator @night cloak

[night cloak]

@barren warren currently it's not available. But I don't know why? Wait few Days. Maybe it will come back again. As new season started today.

[night cloak]

Mention that youre using tab.

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @amber escarp.

[amber escarp]

Look at the message I received on my tablet. I have video too

[barren warren]

Sad :(

[amber escarp]

I don't use emulator @storm flume

[ancient crane]

this guys used godview

[amber escarp]

It looks clear in the photo.is a tbalet

[ancient crane]

first one

[light trout]

@amber escarp Which OS are you using?

Or from where did you install the game?

[amber escarp]

It's andorid

[light trout]

@amber escarp Please try reinstalling the game from play store.

[amber escarp]

My friend told me that my level was lowered

[light trout]

@amber escarp Has that account ever been used on PC?

[amber escarp]

No

I don't have a computer in my house

My friend sent this

[cursive cedar]

Have you ever given someone else your account/details?.

[amber escarp]

No

I was playing in the morning, I went out to eat and came back and I see this message

[light trout]

Please try reinstalling the game from play store. @amber escarp

[amber escarp]

Try another cell phone, it's in Spanish and I have the same message but in Spanish

Want to see a picture?

I use the same wifi. I live the USA

You can see what counts. Not private

[light trout]

Have you reinstalled the game from play store?

[amber escarp]

Yes @light trout

I installed the game on my wife's cell phone. but it's in Spanish

The same wifi

[barren warren]

Maybe its because youre on tablet

[cursive cedar]

Did you use a VPN while downloading the game, or is your playstore in Spanish?

[light trout]

Then it should fix the issue. About your account, feel free to press that File Claim option. @amber escarp

[broken ice]

New season hacker increases

[amber escarp]

I don't use VPN my ping is very good

[storm flume]

Hello, @broken ice!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[amber escarp]

No, my tablet is in English

I do not use VPN, I have no need. My ping is 30ms

I am a good player and officer of my clan

[shy mist]

For heaven's sake stop those graffiti in Premium crates...we don't give fuq about it

[light trout]

@amber escarp You just need to press that File Claim button and a customer service agent will respond to you as soon as possible. After that you are good to play on your account again. 😃

[amber escarp]

I already did that @light trout. Know what time it takes

[light trout]

@amber escarp It might take days depending upon the number of support requests they have received.

[amber escarp]

OMG 😫

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[amber escarp]

I feel bad and frustrated with this problem. I have a long weekend in the USA and I can't play

[light trout]

You have now been answered. @amber escarp Feel free to continue discussing about this in #pubg-mobile or #chat.

[eternal vault]

Hey i think my account has het spammed

I have purchased 3 royal passes and i lost money but i am afraid of get my account lost

[cosmic gazelle]

Where is Region Section to check squad wins etc

[broken ice]

Pubg has nothing about hackers I am encountering hackers in almost every match Asia server duo fpp shame on pubg

We invest money in royal pass and they do nothing...new season new hackers...

I have reported against many hackers they have done nothing worthless developers

[sharp sequoia]

привет, мой друг в игре в нас стрелял и въел себя неадвекатно! мы пришли ему товарищем по команде номер 2 и он начал в нас стрелять. товарищ по команде под номером 4 умышленно хотел убить нас! и после этого мы его убили, либо он либо мы! мы приняли правильное решение! посмотрите репорт матча! и зачем после этого с меня снимает репутацию? не мы же начали!

[next valve]

Hello can someone say me how i can send pass gift ? my friend has no button for any butto where he can ask me like the last pass

[wispy fern]

@night cloak I have suggestion regarding sliding mechanism in TDM.

1. it is unrealisatic, players can slide upstairs, which is out of this world.
2. It is difficult to crouch, and impossible while running.

It is better to make separate button for slide and make slide more realistic.

[broken ice]

@next valve don't invest money on this stupid game

Hackers everywhere

[next valve]

Thanks but this care me not

so i hope someone can help me i think it is not avaliable in moment

[night cloak]

@wispy fern thank you. I will forward that.

[broken ice]

@night cloak another suggestion try the counter the hacks not the hackers they always comeback with new accounts to spoil our game it hurts when we play well and get killed by a cheater...😰 😰 😰

[night cloak]

Ok thanks.

[polar marsh]

@patent sand:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[compact heron]

Help

Help

[next valve]

Can nobody help me because off pass gift send ?

[compact heron]

Pls any one help

Pls

I play in emulator

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @compact heron.

[bold siren]

Mind elaborating, @next valve?

[compact heron]

But after this update lagging

Why

[unborn obsidian]

is the emote alongside the outfit?

[compact heron]

I am lagging

Emulator is lagging

[bold siren]

Read the bot's message above, @compact heron.

[next valve]

Last pass was on the side a button where my friends can ask me for help to buy we dont find it now

[compact heron]

E

[next valve]

but in patch say we can use it

[bold siren]

It shows up when you try to upgrade the pass, @next valve.

[next valve]

Requests have been relaunched and Royale Pass can now be gifted

[unborn obsidian]

does season 10 purchase bonus outfit comes alongside emote?

[next valve]

no he has nohtign about this only that he need pay self

[bold siren]

You can also gift it by yourself if you press on that gift box under the Royale Pass section:

[next valve]

hm we play on emulator maybe we have not this ??

[bold siren]

I believe it is the same on emulator.

[next valve]

0

[bold siren]

Press on the Pass Upgrade and send a screenshot of that.

[next valve]

and last pass was a button there too where he can ask me for gift

but now when he press comes just that he ha snot enough uc and nohitng other he get send on pay side then

[bold siren]

You want to gift him, right?

Do you have a Royale Pass?

[next valve]

i have yes i want give him too

[bold siren]

Can you send a screenshot of your Royale Pass section?

[boreal dragon]

@next valvetell him to go to upgrade pass and there he can see request option you can send him after he ask for rp

@bold siren i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @boreal dragon. Remember to read through #481198147478224896 before asking questions in the support channels.

[next valve]

There is nothing

[boreal dragon]

@next valvesee my msg

@next valvehe need to request you for rp

[next valve]

He dont have any butto for ask look screen scroll up

[boreal dragon]

@next valvetelll him to go to upgrade rp then he can see request option

[next valve]

omg 1kkkkk time he dont have such

[boreal dragon]

Eny mod on i

[night cloak]

Lemme check if that button is disappeared or something

[boreal dragon]

@next valvewait for it

[next valve]

i send screen he dont have this

we play emulator maybe thats why ?

[boreal dragon]

@next valvewho you want send he need to do this @next valve

[next valve]

i did now many time last 2 pass i know ths but like i say he has no button

[night cloak]

@boreal dragon kindly read what she said before keep telling her to do that

Maybe because it's emulator

Idk but on mobile button is there

[boreal dragon]

@night cloak she need to give rp to his friends but from now you can not send directly other need to request for rp ok

[night cloak]

@boreal dragon you literally telling her the same thing over and over again smh, when she already tell you that her friends don't have the option to do that

[next valve]

😂

[boreal dragon]

@night cloak he is sending his rp ss ok

He has already rp

[night cloak]

Smh you're confusing

[next valve]

no the last Ss was from me

becuase giselle ask

[bold siren]

Please do not give out information without knowing the issue properly, @boreal dragon.

I am looking into it, @next valve.

[boreal dragon]

Whatever

@bold sirensorry

[next valve]

Thanks 😄

[boreal dragon]

I need help my ping is getting high after update and my wifi is working properly

@bold siren

[bold siren]

Switch your internet connection to your data for a minute and switch it back, @boreal dragon.

[boreal dragon]

@bold sireni tried but its not working

[bold siren]

Seems like it is a issue, @next valve. Can you report it to the customer service?

Try repairing your client, restarting your internet and rebooting your device, @boreal dragon.

[next valve]

Ok yes i can try but is only by me and him or from emulator ?

[next whale]

So i just got stuck in here from opening a door

[bold siren]

Some other players are not getting the option either, @next valve.

[storm flume]

Hello, @next whale!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[boreal dragon]

@bold sireni tried everything

[next valve]

ok nice thanks for your help @bold siren i wish yoe a nice evening

[ebon cedar]

Hello 👋 Why can't I view my friend from the computer as a mobile player 🤔

?

[polar marsh]

@inner kestrel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[inner kestrel]

Why I have been muted? And why my message was deleted?
(my message wasn't related to the this topic 👆)

[haughty cypress]

the word b ā n is not allowed @inner kestrel

i would guess*

[inner kestrel]

...
May I know why it is not allowed?

[spring void]

To avoid people asking about banned accounts

[inner kestrel]

But it was about GFX.

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @inner kestrel.

[inner kestrel]

...

[spring void]

You dont have to worry if you get muted we will unmute you within few minutes

[inner kestrel]

OK, but where I can ask my question?

[spring void]

Which question?

Gfx one?

[inner kestrel]

Related

[snow solstice]

Sorry but on which channel do i report hackers?

I found a squad

Got pics and a video

[spring void]

@inner kestrel i think @storm flume message answers it

[storm flume]

Hello, @snow solstice!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[inner kestrel]

@spring void I was wondering if my friend who plays with me, could have a problem?

[spring void]

Due to you using gfx tool?

[inner kestrel]

Let's consider - yes.

[spring void]

No he wont face any issues, however you should avoid it @inner kestrel

[inner kestrel]

I know but I know had to have a proof for my friend.

And thank you a lot!

[glacial gorge]

@night cloak
When will be Sara and companion available In game ?

[night cloak]

Probably soon

or maybe it'll die again as what Happen before

[marsh haven]

I cant change my flag even with flag card anyone can help me??

[night cloak]

I never used those card before, when you click the card does it have use option? @marsh haven

[marsh haven]

@night cloak yes i can choose any flag but when press ok nothing happen

[night cloak]

@marsh haven I mean did you click the 'use' option on that card?

[marsh haven]

@night cloak yes i did

[night cloak]

hmm

[mossy magnet]

yea he isn’t the only one

that card has been bugged since it came out

[compact heron]

Hello

My Emulator is lagging so much

What can i do

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @compact heron.

[compact heron]

How to take role

@storm flumehow yo take role

[grizzled lark]

Go to #613267301243944960 and react on 🇪, @compact heron.

[true echo]

Any one I need help everytime when I enter the game it keep telling me this and my network speed is 36 mb

@lime juniper

@everyone

Plz help

[lime juniper]

When did you encounter this for the first time this week?

[true echo]

Yes

My internet is very stable

But still having that problem

I searched for YouTube and I have tried all the way to fix it but nothing works

@lime juniper do you have any solve for this problem?

😭😪

[lime juniper]

The question was when.

[true echo]

Today

[lime juniper]

Did you manage to play just fine yesterday?

[true echo]

It wasn't that fine it was happening a bit but now I can't enter the game

[lime juniper]

You should try again later, then; or try a different Internet connection.

[true echo]

I have tried and nothing works

@lime juniper so do you have any solution???

😢

[lime juniper]

Unfortunately not. I gave you two options above. Maybe someone else has other tips.

[true echo]

I tried them all and even I went to the repair and deleted the update and downloaded it again

[glacial grail]

Hi. I have 645 uc and i want to send an RP to my freind can any one help me out .

[night cloak]

@true echo, which region are you from?

[true echo]

Egypt

[night cloak]

If the game is not connecting even after changing networks, it is possible the game has been restricted in your region, let me check.

Also, please tell me which device you are using, @true echo.

[true echo]

Redmi note 7

I have used even VPN and changed it for many other regions

@night cloak what if I deleted the game and downloaded it again?could that work

[night cloak]

Did you repair the game? @true echo

[true echo]

Yep

[night cloak]

@true echo then reinstalling will not help.follow me

[raw lark]

@glossy sable i play ipad i get banned 10 years I don't play cheating why whyyyyyyyyy

[night cloak]

• install an app called 1.1.1.1 from play store. @true echo

[raw lark]

I want to talk to someone

[true echo]

@night cloak and then?

[night cloak]

@true echo connect it with WARP

[raw lark]

I play ipad i get banned 10 years whyyyyyyyyy pubg

I don't play cheating

10.000$😭😭

I want to talk to someone

[true echo]

@night cloak that's all?

[night cloak]

We can't help you regarding account suspension. You need to talk with in game customer support @raw lark

@true echo now can you access the game?
Only open. Don't play.. and run the app in background.

[raw lark]

Within the game ؟

[night cloak]

@raw lark yes.

[raw lark]

Is bot bro i need someone

[true echo]

Okay

@night cloak but you should know that usually when I open the game I don't tells me anything but when I enter a match it tells me request timed out

[night cloak]

@true echo Ok. Now enter into training mode. Don't close the app 1.1.1.1

@raw lark here no one can help you on this matter. Here we can provide hlep regarding only client sided issue.

[vernal ivy]

In middle East fpp there is so many cheaters plz ban them it's my request

[night cloak]

@true echo• If you don't face any issue while using the app, that means some IP of the game is blocked.
• Try to visit pubgmobile.com without any app. Then. Mention me

[glacial grail]

Hi. I have 645 uc and i want to send an RP to my freind can any one help me out .

[night cloak]

@glacial grail now you have to send it using money. Not UC

[vernal ivy]

Plz answer

[night cloak]

Unfortunately, I don't have send link permission. Wait for few minutes, people with link permission will send you report link

[glacial grail]

@night cloak thank u . So there is no way to send with UC

[night cloak]

@glacial grail currently there is no way.

[glacial grail]

@night cloak thanks bro

[true echo]

@night cloak i dont know how to use that site

[round spear]

Can't join a match on EU server. It start happening after updating the game

[night cloak]

@true echo just visit the site from Google chrome

[true echo]

@night cloak even! Unknown have the same problem

[night cloak]

@true echo do you mean you can't access the website too?

[true echo]

No I can

I opened it but what to do next?

[night cloak]

@true echo no it's just for checking purpose! No access means game blocked. As you can access the website, that means it's not blocked. It's hard to detect where the problem is! Kindly try again later to access the game.

[true echo]

@night cloak i did all of that before

[round spear]

Can someone help me

[true echo]

And nothing works!

After that new update many people have the same problem

The problem isn't in the website access or something but it's in the game

[night cloak]

If you think it's happening too many people, I can only suggest you to report it here in #555492558428700682

[true echo]

Sure

[raw lark]

If I use third-party applications
I have not modified the game files
Play clean Play iPad
I have videos proving I am using cheats
why is that
What should I do?

I want to talk to someone ?

@glossy sable @blazing saddle

Iplay I paid

[blazing saddle]

Click File Claim and wait for response, @raw lark.

[raw lark]

@blazing saddleI have videos proving I am using cheats

@blazing saddleWhat is the reason for my ban

[fast thistle]

Why uc purchase is close in iran?!!

[cyan citrus]

you should say that you are not using cheats xD

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @raw lark. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[dim wave]

Hey people

It’s anibunny

The one whose account was hacked

These are people who hack other people account these are group of people together

[polar marsh]

@dim wave:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chilly bough]

Help plezzzz

💔🤕

[polar marsh]

@wind garden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[raw lark]

i don’t play cheats?

pubg is badddddddd

[polar marsh]

@snow gale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[raw lark]

i don’t have cheats i play ipad why pubg whyyyy

file claim is bot

this is ipad i don’t play cheating

[polar marsh]

@stuck grove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hey ... I was wondering why I cant gift the RP to friends like the past seasons

[shy sky]

You can, gift me, I'll show you how👀

[night cloak]

The changed it now you cant gift RP unless you have money not UC

I wanna know why though

[neat turret]

I got to level 100 last season in the Royale Pass, but didn't get the achievement for getting the max level three times in a row

[small olive]

Wtf

[restive glade]

My account Pubg is hakced and my Facebook account is disabled how can i get back my pubg account pleas

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chilly bough]

iD: 568443012. its Haaaaaaaacer

568443012

@polar marsh Hacer 568443012

[earnest skiff]

where is the regional thingy

can’t seem to find it

[gleaming abyss]

@lime juniper hi i kinda need ur help

I was playing from my friend's account and i got a 10 year ban for no apparent reason
Same thing happened to my other friends couple of weeks ago but he went for file claim and got his acc back

But when i go for file claim the bot asks me what can they help me with and that's it

I get no further response

His id had lvl 7 m4 alot of money was spent on it :(

[lime juniper]

Even how much we wish we could help, we simply cannot. We also cannot forward such requests, as that would require us to do it for everyone, and handling that is not part of the community team's duties.

Playing on someone else's account is a violation of the terms of service, by the way.

[gleaming abyss]

I dont want u to help me with forwarding the request i just want to know that the response that i got from support is normal or not

When i go into file claim they just ask me what help do i need and thats it

No more replies

[lime juniper]

That is a bot asking. A human will get back to you as soon as possible, which is why a bot first needs you to specify everything as detailed as possible to efficiently make use of the agent's, as well as your own, time. Remember that there are millions of daily active players.

[gleaming abyss]

Ok so can u tell me what details should i provide?

I have given them the ign and character id

[lime juniper]

If you also provided an explanation of what happened, it should be fine.

[gleaming abyss]

Ok

[sick shale]

Many people don't know these rules and they do it in puplic thinking its allowed such as abusing in-game glitches, trying to sell account,

Etc

[livid locust]

Is there a way to access season 9's clan members activity points?

[surreal elm]

I have to report a hacker, how to do

[night cloak]

Where is now regional stats?

[cosmic fiber]

@lime juniper

@lime juniper 217MB update error

[scarlet parcel]

Help centre is not responding my msg scince 2 days please help

[night cloak]

@cosmic fiber, the same issue occurrs again after restarting?

@scarlet parcel, you have to wait, they receive a lot of requests.

[scarlet parcel]

Its been 2 days so

[night cloak]

It may even take upto a week or more depending upon the amount of support requests received by them.

[cosmic fiber]

@night cloak yes. and deleted the game and reinstalled it. Same error

[night cloak]

@cosmic fiber, please tell me your device and your region info.

[limber dove]

Hello me and my friend were ranking up

And he got banned for 10 years even though he doesnt use cheats

Or third person apps

How can we fix the problem

@lime juniper

Sorry for tagging but can u help me ?

[night cloak]

"File claim" nobody here can help you with b@.n.ned acc

[limber dove]

Wdym?

[night cloak]

Click file claim

[limber dove]

Oh

Does he get hes rank back or start from beginning?

[golden turtle]

If he can login his account again i will rank it for him for free

Dont bother yourself brother

[feral mica]

@lime juniper live hacker in custom room ​ID DO HACKER 5646373984

[storm flume]

Hello, @feral mica!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[raw jetty]

game doesn't even utilize 100% of my GPU, is there any way to uncap 60fps ?
would have been better to get 120+ fps on my display

[proud berry]

Hey is there any chance we can get a thread for FPP players it seems like everyone only plays third

[latent vault]

@raw jettyr u playing on emulator?

[raw jetty]

yes

[broken ice]

@feral mica nothing is going to happen that guy will reach conqueror soon

[latent vault]

@raw jettythen go to #613267301243944960 and get emulator role from there. It will open emulator channels for u and then send this problem in #emulator-support .

[raw jetty]

thx

[broken ice]

@proud berry I play fpp

[feral mica]

@storm flume How to report when the name is this way

[wide lance]

@raw jetty the FPS is probably cap to ur screen Hz

[raw jetty]

no way dude

[frosty shore]

[solid crater]

After this update game is stuck too much but why?

[teal berry]

Anyone know how to get clan leadership back?

[craggy blade]

@teal berry Ask the leader to make you leader again.

[teal berry]

Did

He quit and leadership transferred to someone else

[craggy blade]

Try being on top of clan activity, once the leader is offline for some days the system will make the leader who has highest clan activity

[teal berry]

Okay

[craggy blade]

@solid crater It is not happening with me, Maybe because of unstable internet connection, low end device.

[broken sierra]

@solid crater well for me it's 150% more smoother, it was choppy in previous one but this one fixed it.

[night cloak]

@surreal elm, Report in game using cc.

@cosmic fiber, Try switching the network. And kindly read the pinned msg.

[tawny galleon]

Any admin or modd available?

[polar marsh]

@tawny galleon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@prisma oasis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[devout patio]

just wondering if the queue times for NA FPP duos is ever gonna get fixed? there was a survey in discord about it but idk if anything was done about it

[slow tangle]

There is a visual glitch or bug in room creation..
I made a room..
Minimized and came here to post room details..
After going back to the room unable to see who is in the room..
However I can invite friends and start the room normally..
Is this common

[hollow garnet]

When companion is coming?

[distant escarp]

@devout patio I think this occurs due to many factors, such as the time you play in, the current tier you're in and the language selection you have with the game mode (fpp and tpp).

Not many people might prefer to play FPP in duos NA server

or not many people are in the same tier you are currently in

All those factors do effect the queue time

@slow tangle you can report the bug in this channel #555492558428700682, make sure you provide as many details and evidence as possible to make it clear and easy for the devs to understand.

@hollow garnet The date haven't been announced yet but it would be within the .15.5 cycle

[slow tangle]

Tonight's room details I will upload and report in bug reports..
Don't have enough evidence

[distant escarp]

Its better if you try to re create the bug and provide evidence to help the devs

[leaden fern]

Can we use GFx tool in play store

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @leaden fern.

[polar marsh]

@leaden fern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[leaden fern]

Which GFx tool is safe

[normal fulcrum]

None @leaden fern

Read the message by Machete PROPERLY

[leaden fern]

Okkk

[devout patio]

@distant escarp ah okay that’s what i thought the reasoning was. i just tried queuing at different times of the day and most of the time it’s “unable to find a match” so idk if it’s just no one playing duos or not. but thanks!

[distant escarp]

@devout patio Anytime! And good luck

[normal fulcrum]

@devout patio You can report it by clicking on report on right bottom and selecting 'Unable to enter match'

[leaden fern]

Even we can't use paid version

[normal fulcrum]

Well you shouldn't @leaden fern. It can result in a permanent ban

Not only GFX tool, but any 3rd party app which enhance gameplay

[raven wadi]

When falcon coming?

[normal fulcrum]

Do you mean by companion?

[raven wadi]

Yeah

[fleet talon]

(Android) What'll happen if I cleared my game's data? Can I still get my account back when it's linked to social media account?

[normal fulcrum]

Date has not been announced yet @raven wadi

[leaden fern]

@normal fulcrum inbuild phone game booster is bad

[night cloak]

Hi, You can help me on a case by case basis. my account was stolen

[normal fulcrum]

@fleet talon Yes you can. Clear data option is used to start the app/game as a fresh start. Just like you download it fresh from Store.

[leaden fern]

@normal fulcrum Inbuild gaming booster is third party

[fleet talon]

Okay thanks

[normal fulcrum]

@leaden fern No. You can use it. It doesn't violate any ToS

[leaden fern]

Ohhh

[polar marsh]

@leaden fern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[leaden fern]

Okkk i understand

@polar marsh thank you

[normal fulcrum]

Yes @leaden fern
If it violate ToS than no matter how costly app you use or how much money you spent in game, you will get a ban depending on severity of violation

[leaden fern]

@normal fulcrum Are you a pubg player

[normal fulcrum]

Yes I am

[lofty tinsel]

Where is ban notice 2 days ago?? The servers are full of chjeaters because of the new Season

[night cloak]

why cant i request someone to buy the RP for me while others can ask me

[toxic jetty]

how can i report a cheater

[night cloak]

when they kill u, u suppose 2 see report on ur right bottom hand

[polar marsh]

@toxic jetty:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

u gotta spectate them tho

hope they asnwer mah question tomorrow

why cant i request someone to buy the RP for me while others can ask me

[storm flume]

Hello, @toxic jetty!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[neat turret]

Cheating in the crew challenge. NA FPP.
Wallhax, aimbot, and speedhacks.

[storm flume]

Hello, @neat turret!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[junior arch]

How is this even possible

[normal fulcrum]

Please be advised, there are many pishing site which claims to give great offers and freebies in Pubg Mobile. Such offers requires you to share your account details and can hack your account.

[near portal]

Hey willl you check my channel on youtube i am new on youtube

[normal fulcrum]

You can report the profile on social media @junior arch for scamming and pishing

[ruby dagger]

I have video of the hackers in crew challenge and then need to be banned

[storm flume]

Hello, @Finisher#0280!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[peak barn]

^ I'm getting this message while trying to buy UC

I recently changed my phone before that it was working fine

[night cloak]

Hey ... I was wondering why I cant gift the RP to friends like the past seasons

Can you please let me know if the company will do something about that

[spring void]

@night cloak you have to buy it straight from cash not from uc

[night cloak]

Yeah but why if I already bought the uc

The thing that the company added last season was great why change it now

Can someone explain

?

Is there any plan that things will be the same as in the last season as in my opinion this is so not fair

[spring void]

@tawdry thicket use #clans

[tawdry thicket]

i am not getting permissions to send message there

@spring void

[spring void]

You have to be minimum lvl 10 here @tawdry thicket

[storm flume]

Your level is defined by your server activity. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

[spring void]

@tawdry thicket ^

[tawdry thicket]

ok thanks

[night cloak]

Hello why you ignore the players

[spring void]

@night cloak there has been a lot of feedback about it, the decision relies on the devs wether they will make it come back or not. We dont have any info on that soon

[night cloak]

Not cool I'm not gunna waste a penny on that game

The support team have no info about the whole thing what should I expect then

I've already spent too much

[spring void]

As i said no decision has yet been made about the old system coming back

[night cloak]

The money all what they care about as this isn't making any sense

I have uc I'm willing to give it to friend

Two seasons were the same and now changed out of sudden

The company could've added the both options

Things in pubg getting worse and worse

Can this at least suggested to who ever deals with this

Is the is any one from support team can answer

I'm I in the right page here

I'm not sure this is a support at all

Im not able to gift the royale pass nor receive gift requests for it

Any solutions?

[frosty shore]

@spring void what about the old rp gifting system

[grizzled lark]

There are no solutions for it right now and we cannot say if there will be any changes for that, @frosty shore & @night cloak.

[frosty shore]

@grizzled lark please bring the old system, the new system creating lot of problems

[grizzled lark]

We cannot do anything here, we can forward that suggestion, @frosty shore.

[frosty shore]

@grizzled lark please do the forward

[wispy quarry]

I am not able to find any vehicles in the garage, there Is no vehicle in pochinkis garage and not even in rozohks or the small compound after school

[raw lark]

@glossy sable @blazing saddle @spring void If I use third-party applications
I have not modified the game files
Play clean Play iPad
I have videos proving I am using cheats
why is that
What should I do?

I swear to God I play clean i get my account banned whyyyy

@glossy sable @blazing saddle @spring void I have a video shot on the day banned Evidence that the company wronged me

I send file claim did not answer

[gleaming abyss]

@raw larku cant do anything

My m4 glacier lvl 7 acc got banned for no reason :(

And support says that i violated tos😂

I suggest that you let it go and move on with life

[raw lark]

I have a video shot on the day banned Evidence that the company wronged me

[gleaming abyss]

Doesnt matter bro

[raw lark]

Pubg is bad this games is baddd

[gleaming abyss]

They dont give a damn u can try file claim though

But theres no way around all this mess

Go for file claim they will respond once you provide them details

[raw lark]

File claim is bot i need Programmer or Manager

[gleaming abyss]

You need to give them the details

[raw lark]

I am oppressed and weak company

[gleaming abyss]

Character id
Character name server
Lock notification image
Level
Time banned

[thorny gazelle]

Hello

I have a question please

About the hachtags

I cannot find it anymore

[raw lark]

And problem i get ban 2019/09/11 and day get ban 2029/06/11

How is that

I need someone i need speak with you admin or manage

I play clean i have I have a video shot on the day banned

My account 10.000 $$ why pubg

I have a video shot on the day banned

[shell kraken]

What is this estimated waiting time

[haughty cypress]

1:51 is pretty normal

[night cloak]

@night cloak Understandable! But it looks like people were misusing the system by purchasing UC from region where there is a great discount. Specially lower income areas or areas with devalued currency, where UCs can be bought at a cheaper price. And using the UC to gift others or simply trading. The current system discourages people to do that and helps support the developers.

[spring void]

@raw lark we dont provide support om banned accounts, file a claim and wait.
Dont mention several staff members at once

[night cloak]

@night cloak I don't know about that there's no such discount in Canada however it appears the whole thing a waste of time that's has been said no more buying UC in pubg not spending a penny on it any more not worth it

[raw lark]

@spring void file a claim is reboot bro i need administrator

I am oppressed and weak company

Weak company

I don't play cheating and play ipad I have a video shot on the day banned I have a guide and I am clean whyyyyyyy pubg

[night cloak]

@night cloak Well, there are discounts in lower income areas. They then trade it with people in normal income areas, at a cheaper price. That turned out to be less profit than not giving the gift feature at all. And again, purchasing on the game is optional. It's totally up to you whether you wish to spend on the game or not. The game is completely free to play.

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @raw lark. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[raw lark]

Sorry pubg is bad

[night cloak]

@raw lark Btw may I know your current iPad OS version?

[raw lark]

@night cloak ipad pro 2017 v 12.4.1

I have a video shot on the day banned

[night cloak]

Didn't update to keep the jailbreak, right?

[raw lark]

I have a guide and I am clean

[ionic cloak]

hi

wht is that?

[night cloak]

@ionic cloak It says the in-game name you are trying to set exceeds 14 characters limit.

[cerulean zinc]

Help help help help

[ionic cloak]

@night cloak ok thnx

[cerulean zinc]

How I can reduce lag on my iPhone 5s I am poor to buy a new phone

[patent marsh]

Hello, i'm playing via tencent gaming. I've restarted my PC multiple times and I still get this rainbow colored vehicle

I also see them that way in game, it looks like i'm using hacks on it (but i'm not)

[cerulean zinc]

It looks cool

[patent marsh]

Any way to fix it?

[cerulean zinc]

Amber if u there pls help us

Oh amber Is out there

[patent marsh]

This is my current PC specs

[night cloak]

@cerulean zinc Unfortunately, it is the device limitation. You can set the graphics to low and fps to low-medium and cycle through it. Keep playing with the settings and find a sweet spot.

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @patent marsh.

[cerulean zinc]

So no way?

[night cloak]

Wrong channel, mate.

[cerulean zinc]

☹

😩

[night cloak]

@cerulean zinc Not that I know of.

[slow tangle]

Hey..
Is there a way to make an announcement while I am in the room like if I create a room?
And how to say when the room will start not room will be held for another 2hours?

[high dragon]

When a companion is added to the game

[night cloak]

@slow tangle On your stream, or make a discord server.

@high dragon No ETA, unfortunately.

[ocean timber]

Lol

Anyone plzzz help me guys ,bcozz I forgotten my gmail account this gmail account link my pubg so sir plzzz help me

[slow tangle]

@night cloak neither..
I was trying to make a room like the rooms I see from my friends..
I was referring to pubg mobile in the app we make room with room card..
In my friends room it use to say on bottom right corner 'starts@1540'

[night cloak]

Its gmail issue not pubgm @ocean timber.

@night cloak

[gloomy tapir]

How does this mission count? Can I kill a player who already got knocked out with a shotgun or do I need to knock the enemy out with it and kill them with another weapon? Or do I need to use shotgun to knock and then kill?

[night cloak]

you need to kill him with shotgun

knock him and kill him

with same weapon. i think:)

@night cloak yes?

[spring void]

@gloomy tapir you meed to knock and kill both using shotgun

[night cloak]

@night cloak I have question in PM.

[gloomy tapir]

How about I kill the enemy who got knocked out by someone other than me?

[slow tangle]

@spring void can you see above message?
And tell me how they did it or that feature is unavailable now?

[gloomy tapir]

Does that count too?

[night cloak]

Yes

that count too.

[gloomy tapir]

I see

[fluid epoch]

hi

[gloomy tapir]

Oh btw how does kill count work? Sometimes I kill an enemy that was knocked out by my teammate, they get the kill count, but sometimes I’m the one who got it

[night cloak]

@gloomy tapir If he was knocked from another enemy.

and you kill him with shotgun

it will count.

[gloomy tapir]

Wait no this is a question for all weapons, in general

[night cloak]

Oh. 😄

Well i'm stuck with emulator haha from yesterday

[fluid epoch]

how ???

[night cloak]

I'm trying to fix emulator but cant 😄

when i fixed first problem i said To myself thanks Phil_Violated

[fluid epoch]

on mobile

[night cloak]

No on emulator well why we are talking here haha.

i need to go #emulator-support xD

[gloomy tapir]

Well if anyone got a clear answer for my question: Oh btw how does kill count work? Sometimes I kill an enemy that was knocked out by my teammate, they get the kill count, but sometimes I’m the one who got it pls tag me with the answer, thanks!

[night cloak]

@gloomy tapir, Your kills are counted that way but If you are killing your teammates knocked enemies, then it won't count.

[polar marsh]

@boreal parcel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

How Does The Kill Count Work?
In Solo-
• If You kill Someone Directly, You Will Get The Kill.
For DUO or Squad-
• if someone (not from your team) knock an enemy and if you kill them, you will get the kill.
• if someone from your team knock an enemy and if you kill them, you will not get the kill.
• if you knock an enemy from a team and your teammates finish the squad,. You will get the kill.
• if you knock someone from a squad and someone else kill the knocked person, you'll not get the kill
@gloomy tapir

[sweet cedar]

The partnership with AMC is ended?

[spring void]

@slow tangle not sure about that

[shadow venture]

when mini zone map open

[thorny gazelle]

Please i need an answer where can I find the regional rankings hashtags

Is it available or no

[hasty belfry]

Does buying silver, crate coupons now require prime membership?

[vagrant onyx]

@hasty belfry no

[night cloak]

@mild saffron Unfortunately, it's not possible to transfer ownership. The leadership of the clan will automatically transferred to the most active clan member of the clan, within two months. If you are most active in the clan, you will automatically get the leadership. If you do not wish to wait, you can ask your clan members to leave and create a new clan with them.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak! Yes. Playing with cheaters is cheating too.

Where in the rules is that written

@night cloak Somewhere in ToS, maybe.

Whats that TOS

[spring void]

Terms of services

[night cloak]

Nowhere

alright anyways..

[rotund pike]

@night cloak tell something about PMBC

[slow tangle]

If I didn't knew my friend was cheating so I was playing with them..
Will they give me a warning first or permanent suspension on the spot?

[normal fulcrum]

@slow tangle Usually teaming up with cheaters can give you 3 months ban for starters. If you continue to team up with them, ban duration will increase along time

[sullen talon]

Is it just me or is there more cheaters this season

[storm flume]

Hello, @sullen talon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[sullen talon]

I swear I’ve been killed by at least 3 blatant cheaters

[normal fulcrum]

Btw it's not just you @sullen talon

[mortal gust]

I can't log in through Facebook on PUBG anymore?

I have an existence account on Facebook. Today I tried to log in but it didn't let me

[slow tangle]

@normal fulcrum is it before or after diving suspension on my friend or together?
I it's not like I am teaming up with them I just don't want 3 month one

[viscid pagoda]

He's a cheater ،

mostazs

@molten crown

@lime juniper

[hushed hound]

@viscid pagoda do m4 has kill feed ?

[molten crown]

Report them

[viscid pagoda]

@hushed hound I know, but he's a cheater.

[hushed hound]

K

[viscid pagoda]

@molten crown Where ??

[hushed hound]

When he kill does his named shrink in kill feed

With that skin

[molten crown]

http://bit.ly/report-pubgm-cheaters

[hushed hound]

Hacker

[normal fulcrum]

@slow tangle You won't get a suspension if it is a random player. But it's best if you report your team mate if they are cheating

[slow tangle]

Thanks

[polar marsh]

@viscid pagoda:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@junior plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[flat terrace]

Where can I customize my quick chat

I don’t see a setting where I can

[hexed totem]

i have a question, why the some names in the top 100 is marked with color yellow and other names is with white?

[quiet oxide]

How work push to talk voice?

[sterile mango]

hi all. why my friend request rp to me.. there's no notification in my inbox ?
is there any issues ?

[bold siren]

Go to your inventory, @flat terrace:

@quiet oxide:

https://www.sportskeeda.com/esports/what-is-push-to-talk-in-pubg-mobile-and-how-to-use-it-in-game

[night cloak]

@rotund pike I am not aware of PMBC.

Are they remove the ranking according to flag ? Exp.solo wins etc.

@night cloak Nope.

[red plover]

hey everyone

i want ask about app some ppl used it to play pubg mobile

i need to know it is safe or not ?

any respond ?

dm me if you have any respond ..

[spring void]

@red plover which app?

[storm flume]

Your username does not comply with our community guidelines, @red plover. Feel free to request a different server nickname in compliance with #613267301243944960, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.

[red plover]

@spring void this

[spring void]

@red plover i dont think it is safe

[red plover]

can i use it on my phone ?

[spring void]

No

[little forum]

@red ploveru will be banned bcz it is like playing like emulator on mobile by bypassing with key mapping

U can play claw or use triggers

[red plover]

so its not allowed and its not safe to use it on my mobile ..

[little forum]

Yes right

[red plover]

thanks ..

[fast thistle]

@spring void why UC purchase close in IRAN ?! 🇮🇷

[bold siren]

What do you mean?

[tawny orchid]

hi

[polar marsh]

@tawny orchid:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fast thistle]

We can't buy uc in iran since one weak @bold siren

[night cloak]

i dont have the request thing

👀👀

[night cloak]

Mention me when yall got an answer 4 me

[gusty elbow]

what is solution of this problem?

[spring void]

@gusty elbow check your network connection

[night cloak]

I send as asked in pic, they closed the chat without answer why?

Is what send in picture, a bot or human?😂

@night cloak We don't provide support for Vietnamese version.

[thorny gazelle]

Hi

Anybody help please

@night cloak

[night cloak]

Aloha! How can I help you?

[thorny gazelle]

I just need to check regarding the hashtags

I couldn’t find it anymore why

I had closer encounter before and i want to check my rank

@night cloak

[night cloak]

Device Settings: What kind of settings will be specified by The Tournament Organizer?

Will I be able to use my own sensitivity settings and Basic Settings (scope mode, peek & fire mode, scope settings etc)?
@warm wren

[warm wren]

Ask within your PMCO server if you're a player playing. Not here. @night cloak

[night cloak]

Opps. It's regarding upcoming Official Tournament PUBGM MOBILE Bangladesh Challenge. Don't you have any information about it from previous events? @warm wren

It(device settings)

[warm wren]

Ask your officials who is in contact with you for LAN events if you're already going @night cloak

[night cloak]

[rocky saddle]

Is there a penalty for leaving TDM in middle of a match
As I was playing TDM all 3 teammates left the match became 1 vs 4
They overkilled me 40 times worst experience ever

[night cloak]

@rocky saddle no, there is no penalty

[warm wren]

Device settings part is only for people who will be attending LAN event. If you havent reached that stage yet, then there is nothing to worry about for it now.

[rocky saddle]

Why they should keep a penalty so such things it's same as harming your own teammates

Atleast minus 100 vector points

[warm wren]

Because TDM has no point system towards anything, you dont lose or gain anything in terms of points

And if it's an issue with random teammates leaving, play with friends you know then

[unborn obsidian]

does season 10 purchase bonus outfit comes alongside emote?

[rocky saddle]

Ok so i will join and Leave few thousand times hope that makes some worst experience for others

😅

[frosty shore]

@unborn obsidian no, outfit only

[unborn obsidian]

TY 🤗

[night cloak]

One more question! @warm wren
Can't we use any special character between Team Name and Player name? Like- ABCツRocX

I haven't watched PMCO. That's why I'm asking about it.😁

[warm wren]

I dont know, it's not for me to communicate. This is communicated by the officials of the tournament if they have a problem with your name, they will ask to change it

[fervent briar]

Hey ! So my bf keeps trying to play PUBGm but everytime he goes in water or tries to go in a Vehicle it crashes can someone help him ? (It crashes in TDM too or any game mode)

[fading dome]

It glitched for 3 days

And won't go up

I want tag but it glitched so I can't get it

It stays 878 and don't update

Help

[steady jolt]

Some how when talking in chat me and a friend lost serenity and can’t link back up please cried back the serenity and links us back up

For what is spent on this game

[night cloak]

@steady jolt you mean merit?

Do solo to increase it

If it doesn't increase ig he's b@.nn.ed

Or it stuck

[steady jolt]

No serenity it some how in friended is

[night cloak]

Sorry I don't understand

[frosty shore]

What news about the old rp gifting system

[regal marten]

hacker

[polar marsh]

@regal marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frosty shore]

Moderator

Moderator

Anyone alive

@polar marsh hlo

[polar marsh]

@regal marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@frosty shore Aloha! How can I help you?

[storm flume]

Hello, @frosty shore!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

Hello, @regal marten!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[frosty shore]

Please send my feedback to the developer that to bring the old rp gifting system @night cloak @night cloak

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@frosty shore It has been sent.

It's not recommended. Better use gameloop @night cloak .

[dull cove]

Please consider about giving conqueror to profile below 45.. mostly are hacker using new account

[night cloak]

gameloop lag alot game not playable on it 😦

[polar marsh]

@regal marten:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frosty shore]

@night cloakand what should be the reaction time

[night cloak]

@dull cove New account or not, they will be banned and will lose their conqueror title.

@frosty shore Reaction means?

@night cloak change some settings . Set core to minimum. Check which API suits you better like Direct X etc.

[frosty shore]

Is there any reply from developer

[night cloak]

@frosty shore There won't be any reply for feedbacks. From their behalf, we want to thank you for providing your valuable feedback!

[frosty shore]

@night cloak thanks @night cloak

[night cloak]

No worries!

[frosty shore]

@night cloak when the erangel 2.0 coming to mobile,any idea @night cloak

[night cloak]

@frosty shore Probably next year.

[frosty shore]

And throwalbe pans, bullet etc

@night cloak are you from Romania

[night cloak]

@frosty shore Throwable pan, bullet can take more than 6 months to arrive on mobile platform. It might come early, but less chances. And, no, I'm not from Romania.

[copper parcel]

Hii any mod here?

[frosty shore]

Then which country

[night cloak]

@frosty shore You might wanna use #chat for off topic.

@copper parcel Aloha! How can I help you?

[solid plank]

@night cloakhello

@night cloak new royal pass frag grened have kill effect

[night cloak]

@solid plank I'm not aware of it, unfortunately.

[solid plank]

@night cloakplz make me content creator

[polar marsh]

@copper parcel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@solid plank Sorry, we don't have any program such as content creators.

[solid plank]

@night cloakmam please can I get contant creators I have 1k plus subs

[thorny gazelle]

@night cloak excuse me but why im not getting any support?????

I asked my question 4 times

Is it difficult to answer

[olive isle]

@solid plank bro go to #discord

@empty vale you can't

[night cloak]

@thorny gazelle This support channel is totally managed by volunteers. If you need any help, please ask a question by mentioning an active contributor, moderator or someone actively helping in chat.

[thorny gazelle]

So my question must be in another channel

[night cloak]

Can you ask again?

[thorny gazelle]

Im asking regarding the hashtags section its not available anymore

[night cloak]

@empty vale The training ground only gas weapons which can be used in classic mode.

[thorny gazelle]

Where can i check my rank

[night cloak]

Regional or Global?

[thorny gazelle]

Regional

I had closer encounter before

[night cloak]

Tap on the season tab on bottom left of the lobby screen. You can find the regional leaderboard on right center, @thorny gazelle.

[thorny gazelle]

Thank you

[night cloak]

No worries!

[old gyro]

Guys is anyone facing game crashes after the update?

I can't complete a single game with restarting 3-4 times and on the 5th time it always says that i was killed even so my friend says I'm still alive

So basically i want to report that bug I've the video

[night cloak]

@old gyro Did you face it just today?

[sonic heart]

hi Pubg

when you clean this game from cheater's

hacker's more than or equal before

every single match i meet cheater's how know my place

some less time high jump

[storm flume]

Hello, @sonic heart!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[old gyro]

Yeah @night cloak

[night cloak]

@old gyro Are you on Android?

[quick rover]

hello
i have big issue I'm from ADEN ( south Arabia (YEMEN) )
1 month i cant play pubg mobile because this message
( server did not respond . please return to the login page and try again ) and ( requst timed out )
i changed DNS also i use VPN and cant play if the game open the ms always up to 800ms
i have 4MB internet mean 400 to 500 kbs
so i play pubg lite pc it works so great also pubg steam works awesome but mobile didnt work
so i need your help i have lasts update gameloop >>> help me

[old gyro]

Yeah redmi k20 pro

[quick rover]

@night cloak

[lofty totem]

May I have a way to top up?

[old gyro]

Wael it's mainly about your connection try to restart your router or something

[quick rover]

@old gyro i restart it more the 1000 times same issue

[old gyro]

Check if your windows is doing updates or someone downloading something via your internet

[quick rover]

@old gyro nothing download also i use my pc directly by network cable not WIFI > also I'm alone an this router >>>> also i get new router and same issue

[old gyro]

Trying contacting your ISP they might help you with that problem since it's about the ping

[quick rover]

@old gyro my net so great i play lite and steam its so cool only mobile about ping in steam 100ms and lite 110ms also in discord 140ms

[old gyro]

Tried reinstalling gameloop?

[quick rover]

@old gyro i reinstalling and install COD it works so nice but PUBG mobile no 😢

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[amber escarp]

The pubg stand is very bad

I open my game and i get the following message

I'm reporting the case. Using their system

This was his answer

[night cloak]

Did you update your emulator to the latest version and if yes, what emulator are you using? @amber escarp

[amber escarp]

You're looking at the photo that's not in emulator and the tablet @night cloak

[polar marsh]

@old gyro:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[amber escarp]

I don't have COMPUTERS

[night cloak]

@amber escarp Are you using that account on multiple platforms, eg emulator, mobile and tablet?

[amber escarp]

Just my tablet

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[amber escarp]

No mobile or emulator

[polar marsh]

@acoustic berry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sonic heart]

helloh,@Machete 2.0

[polar marsh]

@sonic heart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

If the app is installed from a trusted provider such as the App Store/Play Store and UpToDown and your software is up to date then wait for technical support from the Customer Support

[amber escarp]

Send in the picture. You can see your answer @Senator Gucci Potato 3120

This is what they answered @night cloak

It doesn't say anything.

[night cloak]

Do note that any forms of "GFX" apps and unlawful third party apps will result in an account freeze for investigation purposes. Please keep on referring your case to Customer support as most complaints are automatically answered by the system computers.

[amber escarp]

I don't use anything on this tablets. Game only

[split path]

[fallow escarp]

Where do I report bug

[polar marsh]

@sonic heart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@amber escarp Here are some possible solutions:

● Update your software to the latest version.
● Try reporting your case on a Mobile Phone and not a tablet.
● Contact [e-mail] to file a formal complaint.

[amber escarp]

The service is very bad. Seriously bro

[split path]

👌

[amber escarp]

The latest version of Pubg is installed, automatic actulizo. Try by email. just like You, who contact me through the system

I open the game In Mobil?

[polar marsh]

@sonic heart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[amber escarp]

I don't have Cell for the game, just the tablet

[night cloak]

Is your device software up to date? @amber escarp

[amber escarp]

Yes @night cloak

It's all the latest version. Only game Pubg and Call of dutu

[night cloak]

Please file another complaint to Tencent Games customer support and provide a detailed description of your problem.

[amber escarp]

That's what I did, for the game and by email and the Sent what I was answered

Mid friends sent me a picture of my account and lowered my rank

I read on the internet that nobody has recovered the account.

[night cloak]

Please refer to this website for detailed forums ^

[amber escarp]

I read some comments on the forums and they are bad @night cloak

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[amber escarp]

Now I am realizing that Discord is the same. Talk and talk Don't solve anything

[night cloak]

Can someone translate this for me....

Hello, I have a bro lemme with my joystick not working probably. When I use it sometimes just go in different directions or just stops and leave me in place. Sometimes it doesn’t even want to move. However in last few week I had that problem and now after few day has pasted I got new problem with my left ( main shoot ) button and peek, prone, backpack and map buttons. I tried to turn my screen up side down but it still doesn’t work so that means that there is a bug or errors in server because my friend told me that he has the same problem with joystick l Thank you for time and I wish you found this helpful.

P.S. I forgot yeah I have that problem with Discord to and it’s only with PUBG Mobile and Discord apps with any other app everything is working fine.

@night cloak Download an app called Google Translate, it can translate texts from pictures.

[tender zinc]

I think the pass challenges are bugged multiple times I've done the land 1500 miles away from jumping point it's still not logged in as done and I've added 5 people but its only reheating 1

Ment registering

[night cloak]

@night cloak Did you try rotating your device whenever you faced the issue?

Yes @night cloak

And it’s not helping much, because most of the times it happens when someone it coming and I I really don’t have a lot of time

I really don’t want to quit this game but it’s starting to be unplayable because of it.

That sounds odd, can you try screen recording and report in #555492558428700682? Let devs quickly fix it if you can manage a screen record.

I can, I’ll send it tomorrow probably. @night cloak

Great!

But I can’t send anything in that channel

#555492558428700682

You can read the pinned message there.

ok

TY @night cloak

Good luck!

One more thing I play on high resolution iPad and I can’t post videos at all...

So should I crop them down in small files

TY

@night cloak Where do you want to upload these videos?

No clue @night cloak

I’ll probably crop them down so I can send 8mb here

Nitro subscribers can send larger files over Discord.

Well I I’m not

720p quality is the average and most common video quality, it is also usable on all known platforms. @night cloak

Is the recoil in the chinese version different than in the global version?

wtf

[noble quarry]

Hello any help

[night cloak]

@night cloak The Chinese version is independent from the Global and Beta version.

@night cloak Yes, some weapons were tweaked in global version, specially in the most recent 0.15.0 update.

Hmmm... @night cloak

How do I change my social network avatar

@night cloak You can upload the videos in YouTube and share link.

I can’t send a image from a match so I think I can’t send a video eather

[noble quarry]

@night cloak i know someone play with team in solo mode , how they can check him

[night cloak]

We’ll see @night cloak

I don’t have youtube channel

@noble quarry You mean they were teaming in solo?

[noble quarry]

Yes @night cloak

[night cloak]

@night cloak It takes a few seconds to create one, you can also upload in a drive and share the link.

Amber here double tasking

@noble quarry You can report them via the in game report section. Teaming is cheating.

@night cloak I know but I rather not have it. I’ll see what I’ll do

Dropbox is excellent for this @night cloak

No worries

@night cloak You can use dropbox too. There are a lot of options. But at the end it's your choice.

Ok

I’ll probably send to friend on Gmail so he can post it in his private YT profile

However you want it.

[noble quarry]

@night cloak no other way to send or only report them thats all

[night cloak]

@noble quarry If you screenrecorded them teaming up, you can report using this link: http://bit.ly/report-pubgm-cheaters

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[north carbon]

#fixlag

[night cloak]

@north carbon Play on suggested settings for a smoother in game experience and use a dropdown closest to your country as there are 5 to choose from namely; North America, South America, Asia, Europe and KRJP.

[fierce yacht]

hi support ...please help i have a big issue here .... i want to unlink my account from google account ...as my google account has been stolen ... i sent the issue for in-game support but no answer ...pleeeaase help

[night cloak]

You can’t @fierce yacht that it, lol

[fierce yacht]

you mean this man can access my account any time he wants !!

[night cloak]

Kinda

[vagrant onyx]

@fierce yacht you can ask for revoke access for now

@fierce yacht this will help you

[night cloak]

@fierce yacht, You won't be able to unlink your account, still you can try contacting the cc in game.

@fierce yacht When you signed in with a Gmail account all your progress and information is saved on that account and cannot be transferred to another account or devision. Please report your stolen account to GOOGLE CUSTOMER SERVICE OR TENCENT CUSTOMER SERVICE.

You will have to provide strong evidence to prove that the stolen account is yours.

[fierce yacht]

@night cloak
like what ?...

he can nearly know anything 😂

[night cloak]

@fierce yacht Proof of payments eg. UC Purchases or Subscriptions or the valid answers to the 2-Step security questions if you had them set up.

PUBG Mobile will email proof of purchases as the Proxima Beta devision.

[fierce yacht]

ok wish me luck with that 🙂

thanks a lot

[night cloak]

Wish you luck

[fierce yacht]

they dont respond

it says"conversation is closed"

[lapis fractal]

Hi my friends I have a problem can you solve it for me

Hi my friends I have a problem can you solve it for me

Hi my friends I have a problem can you solve it for me

[polar marsh]

@copper parcel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

It will take them a while to respond as they are overthrown with complaints and issues. Please launch a new complaint with [e-mail] .

@lapis fractal What is the problem?

[lapis fractal]

@night cloak

[polar marsh]

@lapis fractal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fleet tundra]

Amber are you here ?

Any one ?

[night cloak]

@fleet tundra ?

[fleet tundra]

Dude 90 days

I'm gonna die !!

[night cloak]

If your account has been found in violation of in game terms of service Tencent Customer service reserves the full right to suspend that account for the entire investigation period, for an alternative option clear your App Data and play with a Guest account untill the investigation period has been finished and resolved. This situation is completely out of the Support and Community Teams' control.

[fleet tundra]

No my account has been hacked

So I have to recover it

[night cloak]

You have to wait

Nothing you can really do tbh gotta wait

[fleet tundra]

Is it okay to play on it

Because someone else is using it 😣

This means I can't buy the battle pass

[night cloak]

Understandable still have to wait

@fleet tundra As CS responded , it will take up to 90 days for the investigation process. Please be patient and meanwhile gather hard evidence that the given account is yours such as Payment notifications from Proxima Beta*

[fleet tundra]

But this too much @night cloak 90 days dude