#questions
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@cursive cedar no im dont click ๐๐ข
Try restarting your device.
@cursive cedar can the support help me ?
If your specific enough
Well I'm gonna be honest with you, There is not much I can do to fix the issue
Is your Pubg, phone upto date?
Yes it updates all ๐ข
@cursive cedar I can't waste my account I'm tired of it
@muted wren Try logging into your account with another device, if it works in the other device then there is something wrong with either your Pubg or your iPhone.
@cursive cedar ok thank you very much โค๏ธ
No Problem if you have any other questions don't hesitate to ask!.
Guys. I have my account linked to Twitter and play games. Same picture on Twitter and play games but when I click on the avatar Ingame. It shows but size is too small
What to do
@night cloak That's pretty much normal its like that to me as well.
@glass lichen No advertising here, Please.
@night cloak Honestly I don't know, Because I don't think you can change the size of the pic in game... Maybe try asking a mod
I live in uk. Can i still increase my tier tier tomorrow? When is the final time?
@Suicidal#8726 Season 10 starts on 9th. You still have time untill 8th November.
@Suicidal#8726
Wadu
hmm. is the game most likely going to be down 11/7?
i unable to login to my account
its Showing Your Account has Been Disabled For Violation of Pubg Mobile Guidelines
But i Had not Done Anything Thing Wrong On My Account I Follow Every Guidelines and Term's Carefully.
Account id- 5318578113
Thank You
How can I get - points when I have tier protection on ? ๐ค
@cosmic sleet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
@cosmic sleet
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
@prime kraken:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
when reset rank?
Please refer to this channel's pinned messages for further information, @signal light:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @native cape.
What can I do to stop dis
@ashen arrow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
๐ ๐ ๐
So this one time, at PUBG camp... I shot a dude in the chest with a 40mm grenade, and he WINKED at me... Now I'm traumatized for life...
please report these players I sent. so people taking the time to play this league to have hacks ruining everything ???. the last time who won the crew was some hacks, I know this crew will be the same thing ...
What is this runtime game data? Usually that's something like adjusting damage/firing speed/movement speed/HP/etc, but that sounds like it's covered under In-game data modifier
@spiral stag its always been cheaters being at the top, but that cant be fixed
Can I unlink my google account
No unfortunately you canโt unlink accounts once they have been linked to your profile @cosmic gazelle
@cosmic gazelle However you can request to revoke access through the in-game customer service.
Oh owkee..
Will they actually do that? @light trout
Then you can connect a different account if I had one twitter account removed?
@covert hound Yes, if you contact them right away.
No, revoking access and removing an account is different thing.
What do you mean right away? Iโve had this Twitter and Facebook connected since I started this game
Would they be able to unlink the Twitter?
Where can I find a complete list of suspended players for the month of October?
@sly harbor #news. We post a partial list of banned players daily. Unfortunately a complete list is not possible as it will most likely be a really huge number.
@blazing saddle Where can I find a list of player names like the ones released previously? Those in #news only say the region, reason, and rank of the player
@sly harbor can you link me the post about -'like the ones released previously'
Glitch happening every time I open season tab
When tier reset ?
In 22hours
Owh so tonmorow yeah
In time of UTC
Thankss
The feedback is for anti-cheat team ๐
l need to speak with someone immediately As soon as possible
@sharp urchin what is the issue?
@sharp urchin:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
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Here you go! Immediate reply!๐
The New Anti Cheat System is Definitely Awesome bro. @night cloak
Wait for the few weeks, you will Realise your own self that the "New Anti Cheat System Is Awesome".
@night cloak
It's PUBG MOBILE bot
It's almost 2 year
and you suggesting me to wait few week?
Every Game Has A Hacker bro.
PUBG MOBILE game is So Much Popular game in Worldwide.
So it's possible that higher amount of hacker in this game.
Tencent works them, don't worry /-
Among the suspended players almost 79 percent is Bronze to Gold User. That means, they ruin 79 matches out of 100 match everyday . So, why don't the Anti-cheat team stop the guest Option?
While they suspend 3000 player, another 3000 player start a new journey
. And they ruin another 3000 match!
That's what your suspension list statistics says!
You can suspend player, but can't stop the way of cheating! Shame on you tencent!
It's my useless suggestion! Forward it.
@night cloak
I Am ACE Player.
Previously season i face tons of hacker in this League.
But now there are Rare hackers in the game
@night cloak
No. You can't understand.
The Bronze to Gold Tier player are most of hackers.
They will start doing Hacking,
@gritty glade #pubg-mobile
@gritty glade:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
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Scroll UPโฌ๏ธ
Why is there not a selection to allow cellular data here my game just sits like this now
Of course I want to use data. Crew Challenge in two days what's the fix
Never had an issue before, all permissions are granted for this type of update and have been for over a year
Thank you for your time and consideration in this matter
I have clicked on open 10 times again button after classic crate opening by mistake and I have lose my 1080 uc I want it back.please
@lavish saddle We can not do anything regarding that. Next you need to be more careful where you are trapping with your fingers.
What is modification of runtime data???
From: @neat turret
What is this runtime game data? Usually that's something like adjusting damage/firing speed/movement speed/HP/etc, but that sounds like it's covered under In-game data modifier
@young yacht
Ahh i see, tyvm @night cloak
@light trout baby ๐ค
Kindly scroll up! Note my angry feedback
@polar marsh My game has recently having ping issues. I live in the south American region however I play North America server since the ping is lower there (100ms) However, recently my ping keeps fluctuating rather frequently and for long periods from 100 ms to 900 ms and remains there. The country i am from is called Guyana
@night cloak
@mighty hearth Have you checked your PING on different network?
Yes my ping on other servers is like 200 or more. North America is my lowest
But the fluctuation is really destroying my gameplay
And the ping on different network is the same. My internet connection is fine. It's the game
Hi I need to talk to someone that like, is in charge of the game. Anyone know how I can?
This is my internet speed @night cloak
Sometimes PING on some server become unstable. And recover to normal soon. In this case I can suggest you to be patient. And try to repair your game from login screen.
@mighty hearth
Alright thanks
Where's the beta app?
At exclusive chat
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @next storm.

pubg mobile customer service is very poor
Word
Well at least you all had a response lmao
@nimble crescent:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
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@nimble crescent Just reinstall the emulator from the official website. ||But you will still have to wait for the two months.||
Should be from 2:30 pm aswell, @night oar.
Thanks Brother @grizzled lark
I do this every season but I can never remember ๐. When does the new season start ? Pls tag me
Hi help me
Hi I have been stolen my Facebook account which links to the game and because I have a mail how can I remove the Facebook account from the game knowing I have peaked correspondence customer service 13 days ago did not reply
I've reached Crown and Played 5 matches in crown all of the matches are in match results but I still haven't received my Party Name Frame, is the system just slow or am I missing requirements
@formal locust It starts on November 9 2AM UTC.
Thanks amber much appreciated
@odd forge You cannot remove the Facebook account but you can block its access so nobody can use it to login to your game.
@brisk loom The name frame will be given at the start of new season.
@night cloak How do I block access to it? Now I can't access my Facebook account
@night cloakYes gmail mail
@odd forge What you're gonna do is login to game, open settings and contact customer support. And tell them to "revoke access of the Facebook account." Make sure not to write something else to avoid delays. You can contact customer support via the game settings. The bot will give you some options at the beginning of conversation, just select your problems from there and you will be able to provide their requirements. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
I have a video of Hack inside the game how can I sold you
@timber inlet http://bit.ly/report-pubgm-cheaters
@night cloakI did it 13 days ago and I didn't get a response. I have sent a copy of my purchase receipt at the end of the conversation
@odd forge You probably asked the wrong question.
@night cloakWell how do I open a new conversation?
You should find end conversation at the end of your current ongoing conversation.
No new conversation I've searched a lot
Then, clear data is da wae.
You can clear data of your game and open again.
Well I'll do it and come back to you
@night cloak And how i'll know i might be banned from the gameAnd how i'll know i might be banned from the game
@timber inlet I didn't get your question. Can you elaborate?
@timber inlet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
@lime juniper Hello, could you add me so we can talk about something. You might be interested in. Sorry for ping.
What's the issue? @tawny knoll
Not an issue. @normal fulcrum
Than what is it you require?
It's something I need to discuss with Mr. Error at once.
Is it regarding server or game?
@night cloakI did not understand what is required in figure 3
Both.
If you have any feedback than you can share amd we can forward it
@normal fulcrum As I said it is something I must discuss with Mr. Error at once. But thank you matey.
What is required in Figure 3 I did not understand
@odd forge Your name in social media account. The one which is hacked and the one you can still access to log in to game
โ
@odd forge If you provided the correct info, you will get a reply sooner. I see no 4, you don't remember your account creation date. And on point 5, did you share the oldest/first purchase screenshot?
About my problem??
@unreal spire Did you Download the HD audio pack?
HD audio pack is not showing only resource pack and maps are showing and I have already downloaded it
Download everything if possible, and see of the problem still persists.
What is the HD audio pack size?
It was 19MB for me.
hello
I thought it will be around one GB
i should download it
Only this is showing
how to report pubg cheater?
@night cloak Btw can you kindly check your DMs from Dyno?
i want to ban him
@forest knot http://bit.ly/report-pubgm-cheaters
thank
My problem??
@night cloak talked with error. And everything acceptable Except the link
I still see the link. Nvm my discord cache.
Plzz solve my problem
@unreal spire Which device are you using?
Samsung A10
Wait @unreal spire
@night cloakI mentioned that I do not remember the date I entered the game How can I get the date of entry into the game? I have made a receipt picture
That's a low end device @unreal spire. You won't get audio settings and it will be low by default
Ok thx for the help
@odd forge It can take more time if you do not remember. Based on the information you've given, it can take upto 90 days for a reply. The more information = the faster.
Well TAT is already written in the screenshot you shared @odd forge
@normal fulcrum @night cloakWell how can I get the account creation date?
Hello my friend pubg account has been hacked he has contact to facebook they does not reply and that hacker has changed name and playing in other server can u guys can help
my pubg account is connected with two social media accounts faecebook and google. I deleted google how much time it will take to unlink pubg from google?
@odd forge It's something you remember. It doesn't sound authentic information if people could find such information.
But you don't have to remember the date. Only month and year matters.
@misty kayak Your friend can access the other login method they linked to the game?
@austere hull If you have permanently closed your account, the access of it will be revoked. But unfortunately, it won't be removed from the game. The game won't access your google information, it respects your privacy, but you won't be able to replace it either.
Hello, @river crane!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
so it still shows that google symbol there??
bro i request you plz fix your game bugs and glitches
i not die in game but wht enter match again option not come on pubg
@austere hull Yes.
@night cloak Bugs and glitches are unfortunate, but itโs tough to fix. Please be patient with the devs, and try to understand that they donโt want people to have a bad experience. They do their best, but this stuff doesnโt just happen super quickly.
@night cloakCan the other person get my account information in customer service messages? I login via gmail which is. Log in with Facebook?
@odd forge They cannot get any private information from support, nor can you get the info back if you forget.
can someone tell me the diff between balanced and HD graphics except for the shadows ?
@raw herald Balanced is there to enable shadows on smooth, without shadows there's no difference.
@odd forge The hacker can guess that information too. Doesn't sound authentic. But let's just hope for a quick reply, you never know what gonna happen.
Please help me
@quaint oriole Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.
@night cloakWell thank you for the help I will wait anxiously reply and in any case you provide a copy of the purchase receipt
What an amazing customer service inside the game
Two or three days have passed, but there is no response.
Amazing
@lavish saddle regarding account suspension?
When is erangle 2.0 is coming any idea about that plz tell me
In case you give suggestion, generally they reply within 8 hour
Mera me Gameplay itna gilcht kiyu rhata hai
@marsh trail not in this update.
Ok
@ashen vapor repair the game and use english
I am talking about the customer service inside the game.
I had spoken in the customer service, but there was no response from there.
@lavish saddle Yes, if you give them any suggestions in-game CS, it takes general 8hour to reply. But, if it's related to account suspension, it will take time. Sometime it takes a month
Yes
Today is second day
@lavish saddle waht is your query? Is it Regarding account suspension?
thanks @night cloak
12
Please do not use any other language aside from English in this channel, @ashen vapor. Refer to #613267301243944960 for language channels.
@worthy reef:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
where do i report someone griefing ?
@polar marsh any updates regarding the African server?
@raw herald You can report them in game. Click on report, select the team mate, and select Griefing. You can do it after the game ends
i did is there a place here ?
No. You can report them in game only @raw herald
I was trying to play India bonus challenge tdm one for 2 cards but it said network is busy so i tried erangle and now it says to buy them why? It didn't even find a match
Patch notes?
What do you mean by that?
@night cloak
Pubg does Show your Facebook friends who have linked their accout to PubgM already
@dusky sparrow Both are different challenges. If you have used your ticket in tdm, you will need another ticket for classic
@lunar vine It will be announced when available
I need help please ๐ข
@topaz relic I mean another account which is not linked
We are unable to provide assistance if you do not ask a question or state a problem, @rich swallow. Remember to read through #481198147478224896 before asking questions in the support channels.
@night cloak Not possible. Only linked account will be synced
Yea
Its possible lol go look other games
Im but it did said that it will be removed once finding a successful match but it didn't
@night cloak I don't care about other games. I'm talking about pubg. Not possible
And I said why they not allow
@dusky sparrow Yes. It will be refunded by night and you will receive it via in game mail
oh k
@night cloak You can't sync an account which isn't linked with the game
Since I have been trying to communicate with support because my account is blocked for three months. Please help me๐ฉ
I did understand you. And it already syncs friend list from facebook from the account which is linked with the game
I'm sorry @rich swallow but we can't help you with account ban. You have to use file claim and wait for a reply
Guys I got an error while playing : data has been changed
Are you using vpn @outer ledge?

No
@outer ledge Open the game again and see what it shows.
@outer ledge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
@normal fulcrum That's just what I got a month ago
@rich swallow Sorry, we cannot help you if the support in game can't.
@acoustic plume:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
what time new season coming ?
For how long i can do rank push for season 9?
does this game got acceleration??
you know the thing the faster you swipe the higher sensitivity it get
idk what's it called on phone but it's mouse acceleration
What will happen to my Facebook linked account if I delete my Facebook account?
@somber solstice thr??
Need help
My frnds pubg I'd is blocked and showing Vietnam server connecyed
@quaint hedge Until season end
@pliant belfry No the game doesn't have that feature
@charred oak Please don't ping any admin
You friend must have logged in to VN version. Now his account cannot be used in Global Version anymore
@normal fulcrum are you sure because everytime i set my sensitivity it's always different results
Yes I'm sure @pliant belfry. You have to remember that sensitivity during training and during a real fight in game might feel a little different
@lusty coral:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
I still want to improve Miramar
@normal fulcrum training and real fight is because aim assist so of course it's different
anyways how i set my sens is to drag from whatever side to the other side so yeah technically it should be consistent but it's not
Ads works on right side only. Game has sensitivity for each thing. From free look to camera look to scope in
is there any support ?
1st you need to understand what each option means. Than only you can set it accordingly. You can check on youtube for a guid @pliant belfry
@high hedge What improvements you would like to see in Miramar? Please share a good feedback
I got a Question. I knocked 2 teammates out. But they tried to kill me and another teammate with the Self aiming rocket launcher thing. So what can happen? (I reported them)
any admin !
@median tree You reported them for any valid reason?
Is trying to kill you with a explosive weapon reason ernoug?
And since there is no Teamkiller thing in the report section, i choosed others and a little explanation
@median tree If you kill them, game will ask them to report you. If they report you, your merit will be decreased
We are unable to provide assistance if you do not ask a question or state a problem, @lavish remnant. Remember to read through #481198147478224896 before asking questions in the support channels.
I didnt kill them. Only knock em. But its realy clear that they tried to kill us
(Our team vs 3 single guys).
Then out of nowhere they started to shoot us, and i nearly died as well
There is nothing you can do exept knocking them out to stop them
But once they die, you will be held responsible @median tree
So i get the problems, even THEY started to kill US?
Pls
Can anyone help me that at which time on 8th of November this update will come in IOS
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #481198147478224896 before asking questions in the support channels.
@median tree Game doesn't detect attempts to kill. Game detects friendly fire. So if someone tried to grief, it's best that you stay away
Stat or stay?
Sorry about that, my new keyboard is not comfortable yet
Its ok. But it was no way to stay away. It was almost the last circle and we where in a firefight with enemys as well
Well that's the only solution you have got
So lose or lose
I wish i had recorded it. But now i know there is pretty much nothing i can do about that. So thanks for support
Even if your merit is reduced, you can increased it again bu playing matches
Who else agree that graffiti should be removed from crate
About grafitti. Why do you have it limitit? In COD mobile, you have it for ever (i brimg Cod hrre because Tecncent games work witb pubgm and codm. Also both games are realy simmilar to each other in some ways.
im getting only graffiti from last 7 days๐
I need help
@teal comet Aloha! How can I help you?
@normal fulcrum season is ending tomorrow and new one is starting on 11 so between these days...can i do rank push?
@night cloak so today is the last day for rank push (Still remember me๐)
@median tree My graffiti is never ending. How is your limited?
@scarlet oyster It will be locked after update is released
When will the update be released
So um. I used one twize and now im unable to use it again.
There was also a 2 under the grafitty, that decreased after using it
what time season 10 starts ?
When you just state the obvious and leave without actually answering the question
@ripe tiger after 2 day date 9 Nov morning time
There's still some cheaters that may not detected, here's their ids
5609420228
5626460263
And i saw one of that player's clan is full of cheaters!
Kindly identify those players and their clan to remove ASAP, they're messing our gameplay!
I lost my account
I have already reported them, but i want that they get banned ASAP
@scarlet oyster Update will be released tomorrow
@mystic pebble You need to contact your social media support
Hello, @glacial bramble!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
I tried but they don't reply me
We can't help you with lose account. I'm sorry
๐
If you enable the ID than you can log in again @mystic pebble
@mystic pebble create new account, use hacks and enjoy, this game became garbage!!
I love my account
@glacial bramble Please don't encourage hacks.
@cursive cedar yes, that's what i want from others
Plz help me
@mystic pebble
My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #481198147478224896 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.
@glacial bramble Did you submit the report ln the link provided?
My skills, my time is nothing in front of that cheaters!
@normal fulcrum of course -_-
Help me
But one of that player having whole cheater clan
Than wait for investigation. If the user is found cheating, he will be get a ban
Help me
@normal fulcrum yes, and they will get ban for 10 years and then they will create new account and then they will do again ๐ ๐ ๐
Help me to get my account
I have already answered you @mystic pebble. Please don't ask same question again and again
I heard that telegram having page and they sell hacks, is that true?๐ค
@mystic pebble ask to google
I'm not sure about that. Is there anything else I can help you with?
@normal fulcrum yes please๐
@normal fulcrum if i found there's cheater in my game then how to kill him?๐
They can die just like other players
If that player movie left and right by using speed hack then?๐
I checked out that player's statistics, his statistics lower than YouTube MIDAS Gaming (currently asia top 1 conqueror player) ๐
So if very skillful player start using cheats then what will happen?๐
RIP whole lobby๐
If you don't require any more help @glacial bramble, please move to #chat
I reached ace this season and redeemed the parachute skin but now I dropped to crown and the season will end today will I get the season end rewards of ace or crown when the season ends ?
Can anyone clarify my doubt please
@kindred zephyr you will get the rewards of ace
@ancient kestrelthanks for the clarification๐
@normal fulcrum did you just assume I'm new to this game?? bruh moment
No I didn't assume anything @pliant belfry. I just told yoy the obvious since you're having difficulties with sensitivity
sigh
@kindred zephyryes you will, even if you drop down to bronze
I have android device that meets the requirement but still my game keeps crashing during class match. It doesn't crash during TDM or war match.
@night cloak Try client repair
Client repair ?
@night cloak how much ram is it?
2
@night cloak You can repair your client in the log in menu
hey .... guys... what is the new button for ??
u can fid it in settings>controls>customize ๐ถ
That can happen on low ram devices, try clearing ram before playing @night cloak
I tried that @spring void
@timber shore are you reffering to the new button for ability in zombie mode?
@glacial bramble look like we play together but I left
@night cloak unfortunately tehre is no else counter for it, when you device becomes old its ram gets slower amd it crashes more
@spring void noo... just in normal mode
@night cloak i also have a 2gb ram device amd it crashes there too, you can chat in #pubg-mobile
Okay
@normal fulcrum my phone is oneplus 5t and ram is 8gb, but even sometimes game lags, i checked my internet connection, and it's running well!
12mbps, 20ms
@glacial bramble lmao unlucky, try clearing your device ram or client repair
No, i will report to oneplus community about that ๐
@glacial bramble Yeah be sure to.
How much ram takes pubgm?
I'm not sure about that, Sorry
My phone having 4gb free out of 8 gb๐ค
Snapdragon _?
835
It should work fine, Try client repair
Try running smooth graphics with max fps @glacial bramble
@cursive cedarok
When I was facing the issue I tried client repair and it fixed itself
@spring void i already did ๐๐
I hope I helped.
@cursive cedar ok ty ๐
@glacial bramble lag when someone approaching?
@kind sage that's normal for whole Android phone s
Even of having 12gb ram with 855sd lol
it is
Will the new character release in this update?
And what is this charisma thing mentioned in the patch note?
Congrats to pubg for this step back towards cave man times with the unessential quick chat commands for new character Sara...
"You don't look half bad dude"
"Why do people like me? Coz I'm pretty"
"You gotta be the one that controls the steering wheel"
"I hate lying here"
"Did you...just look at me?"
"You look so cute when you blush"
"There's a beautiful heart under those dirty clothes"
"I like you...r car"
"Just pull the trigger, it aint that hard"
"Nice to meet you, let me take you for a ride"
"Yeehaw, I'll take you for a ride"
But hey it's all okay, because her character skill is being a mechanic so that balances everything out right? Ffs ๐
@glacial bramble Whats the ping you're getting?
@glacial bramble Not every device face lags. I never face lags or stutters. I only face rubberbanding while my ping shoots
Do you have sufficient space in your device?
Yes I have played multiple online tournaments
@normal fulcrum don't you face frame drop in the 2nd last circle if 77ppl still alive?

No I never face such lags. And I don't play such tournament where everyone is cammping that 77 people isbalive in 2nd circle
Did you know brawlers?
I did faced a situation when there were 14 people in 1 building in last zone but still didn't face lag even for a second
@normal fulcrum ok I'll try everything whatever you tells me...
It is not the game. Game is very stable. It just require a lot of resources where some devices either lack or fail
1 more tip is that you try 4xmsaa in developer settings
hii guru bhai
@faint ice do you need any help?
@normal fulcrum 4xmsaa alrea enabled lol
@normal fulcrum and what about other settings in developer setting?
Which android are you running?
Any plans for Android 10?
Hmm maybe after 1 month
Once you receive android 10, you will get some more tweaks
๐ฏ k

@ornate torrent Do you need any help?
Can anybody help me out , so i logged in with a different facebook on accident
And now i want to go onto the right one
But i dont know how to put in the info
@normal fulcrum
Means you want to log in to previous account?
Into another account yes
Switch account in Facebook app. Log out in pubg Mobile and log in with new account
Alrightt thanks mate
Anyone, who's playing in asia server? Is this asia server higher ping or my connection is bad?
Usually I get 60-70 but rn I get around 120-150
@here How do I report a bug faced in the game?
Help me to baan these guys
Playing with hacker
He has made new I'd and using all kind of hack
@arctic comet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
My Facebook account linked to my main pubg account got hacked what shd i do
I present the cheat that won the last crew. I know the hack developer, I have the developer number I can send to a moderator ... But as I know nothing will happen ... Nor is it worth it
Lul
@fallow sorrel Go to #555492558428700682 click "pinned messages" and fill the form.
Ok bro,
@gloomy oasis:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
is royale pass coming tomorrow or 9.11
@covert mason 9/11.
Hi i was wondering how many times I am allowed to change my name!
@night cloak You can change your ign as many times as you want. Tho, there's a 60 days cooldown and 1 day cooldown with name cards.
When are African servers coming?
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
Pubg aren't looking towards hackers
Relax
I was playing today and I got a hacker playing in fpp and our squad was playing in tpp
And he used ,recoil hack speed hack,wall hack but nothing happened
We were like playing with craziness because we were pushing but after getting this hacker we are bored.
And our squad got 2squad hackers in the last to games. Now we are just thinking if hacker will win the game what the legit players will do they will play hard and will get minus points???
How to get my discord user id, I'm using android device
Not one is here to help ๐
@quiet veldt I'm sorry for the late reply, You can report the players in game, if you want to report them here there must be a report form above sent by either the bot or one of the staff members.
Reported but getting after again &again?
@fallow sorrel Settings > behavior > Dev mode
Hey, PUBG Team
Please Fix that room error
When I enter room for a little time , the game was stopped and restarted in some devices.
Always like this in 0.15.0 updates
I hope you will fix in 0.15.5 updates
Thanks you
Why I was muted
Sorry it triggers the bot
For typing "ban".
@night cloak seriously this is unacceptable
@night cloak please talk the developers or the team for fixing the bypass hack
Hello, @quiet veldt!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
Ok
@quiet veldt sorry for the interruption but as I was saying they are terminating hackers each day, hope you understand.
hello, i hope i dont trigger any words to be muted, i have an issue with my account and when i clicked on file claim, and said my line, when i click on (no i need to talk to someone) it directly says Conversation Closed
@night cloak Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.
Ok i will check them out, hope i find what i need, thank you
@night cloak i have checked it, but the issue is, i didnt break any rules from what is in there, i simply tried the new mode and the second i landed, i looted a bag .. and i was gone
I think you didn't read my message.
Ah this channel, i will look into it
Hello
hi everyone
i would like to transfer my account that linked with my facebook to game center or something else, because my Facebook account was attacked by a hacker and Facebook Disabled my account, and i think this account gonne be disabled forever.
Right now i still playing Pubg mobile, but I'm scared the day I'm going to disconnect from my Pubg account I won't login anymore
@restive glade Unfortunately, transferring/changing login method is not na option yet. Maybe soon.
@tough charm http://bit.ly/report-pubgm-cheaters
This is the one you want to use
i have my account since season 1, i hope i will not lost it cause of Facebook ๐ข
Thank you @night cloak
l need to speak with someone immediately As soon as possible
@sterile jolt May I know what is it about?
@sterile jolt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
@polar marsh when will the South Africa Server be out??
When is the rp season and ranking ending? A bit confused ๐
@serene quartz Season 10 starts tomorrow but the S10 RP starts on 11.9
correct me if I am wrong
Some one please help the voice glitch is really annoying can't communicate with squad mates and it needs to restart the game to be fix but it's really unsafe to restart in hot drop and it's hard to explain to squad that u need to restart and need to escape to a safe place
I have tried using report bug , repair game , reinstalling game, using different devices, changing headphones ,
Nothing is helpful , please remove this bug
Because it was never supposed to be in a online game where everyone wants to kill each other and communication with squad mates is necessary for survival
@night cloak can you please talk to developers about this voice glitch, bug and how to avoid or not trigger in game
Do something about these guys.
It's useless to report hacker's here
Just report them the casual way with report button in-game if it doesn't work then he is lucky or using a better quality hack which is better than this game
@reef stirrup is it going down tonight for maintenance?
@night cloak http://bit.ly/report-pubgm-cheaters
Hey so guys. Someoneโs hacked my Facebook. I have zero access to it and I canโt get it back. My pubg account is linked to Facebook and Twitter. Theyโre logging in through Facebook but I can still log in through twitter. Theyโve played nearly 500 games in my account, Iโve tried contacting pubg support, Iโve got proof of purchase and all that but i jus get the same generic responses, what am I to do?
Change your Facebook's password or try contacting customer service to have your Facebook account unlinked. (although that's unlikely)
Yeah my Facebook is just completely gone. I canโt access it anymore and Facebook wonโt help either.
Hello
I guess the only way is to contact customer service to have your account unlinked.
Where do you mean in game or is there some website? @night cloak
In-game.
You can contact the customer service via the game settings, . Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
Why has my account been temporaily frozen for 2 months
Why don't PUBG implement live viewing of pro tournaments thourgh in game demos with casters voice and cam like in CSGO?
@frosty urchin if your certain it's a false suspension please use "file claim" option.
Is the next update gonna fix the ingame lag issues @bold siren
@stuck rivet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
@frosty urchin @frosty urchin @frosty urchin
@frosty urchin Do you need any help?
What help fo you require?
Is the next update gonna fix the ingame lag issues?
Impossible @cursive cedar
@frosty urchin:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
Game was fine in 1.14
It depends on your region and quality of internet
Hi,this cheater got reported by many players and his account still not suspended,i don't know why.
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
Which phone?
I reported him and nothing happened
Hey gibs hier auch deutschen Support? @bold siren
When does season end
So when s the fix coming for autopickup while shooting
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Hello, @twin marten!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
hi
Hi
@hazy flare:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
I dont know speak english
that you have 40 minutes left to complete whatever missions you still have
the rp season will end after 40m
till when we can push for conquer rank?
is it finishing in 20 minutes or do we have 1 more day?
Rank reset usually when the new season begun not after its over @latent prairie
Like not after season 9 over then it's reset
It reset when season 10 is begun
@scarlet oyster It didn't end sooner than usual. It always ends at this time.
Ugh oof
I know this because I was trying to do the AR mission in Miramar last season. I couldn't. ๐
ban
It usually lasts a few days after the week reset day
kek
ban
I had did it 4 seasons in a row
ban (3)
Well there goes my mythical title
This was my 6th time in a row
My 5th
Also, 6th time in a row on Ace
Nice๐ฎ
I have actually completely stopped playing pubg lol
I just wanted the title before leaving
Well now I don't have to worry about anything atleast
Gtg bye
Report this player use a hack ID 5282428624
@scarlet oyster and @alpine pine this channel is intended for support related the game, please move to #chat for chatting.
@cursive cedar You are any Moderator . So shut your mouth off
@cursive cedar That is what kids do . Asking help from Dad
Error please deal with this
What happens if I delete my Facebook account thats linked to my pubg account?
I really don't wanna start an argument
Rip dude just got muted
@sweet sail what now kiddo?
If anyone can answer my question I'd appreciate that
Pro tips don't delete it?
That's not helpful
I want to delete my Facebook account for personal reason, I'm asking what's gonna happen to my pubg account thats linked to it
If you deleted it and you don't have second account linked like Twitter you can't log in anymore
So if I don't have a secondary third party thingy linked I'll lose my progress?
Basically your account still there but you can't login because you deleted it
@desert wraith I'm thinking about deleting mine too
Yw
When r we available to update pubg from play store ?
Is there still points rewarded or deducted now?
Season 10 launches on November 9, @safe willow. You will receive more information about the specific time, then.
@dense lintel:
I have done nothing so why i got this mute and there is no option to contact with custom service on this topic

@lime juniperwhen tier reset?
More information will be provided later.
fix pubg @lime juniper
Hello, @high hedge!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Why is the support don't help?
RIP
Because there are too many hackers in the game, so they know everyone will complain about hackers , so now they dont care about support channel..
Free chicken achievement can be complete in Vikendi map?
Ya @sonic dew
Cool
Massive problem right here with new upcoming character Sara.
Dont use this character then.. why are you u stoping them..
Dont use this character then.. why are you u stoping them..
misses the issue
When update will role out
@night cloak today.
@cursive cedar what? When i complained?
@cursive cedar timings๐
You said above
Sara is just fine
Lol.. i was answering above query..why would i complain here..
Nvm then?
@lime juniper when its da update rolling out?
@slender roost today.
In 49 minutes.
@livid blaze Sorry dude I didn't see the text you were replying to lmao
Wasn't a query BTW @livid blaze
Thanks
Get tweeting or chatting about the Sara quick chat commands on social if you think PUBG shouldn't be encouraging a demeaning mindset to impressionable youngsters who are their biggest audience. Respect ALL gamers.
You should protest againts them..
Start your protest today in your city hope it will reach to them
@livid blaze Lmao ๐ ๐
when new rp come out ?
@night cloak from tomorrow i.e 9th nov
@lime juniper do you know the update timing of 0.15.5?
its 8 or 9 nov ?
In 27 minutes, @night cloak.
My rank 400 now but i get it after 3 today do i get โ conqueror tomorrow at 3?
Depends on which country you are too, please check your locations and timings
@lime juniper thanks sis
@ancient snow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"โto modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
โ
My rank 400 now but i get it after 3 today do i get โ conqueror tomorrow at 3?
Hope for the best, maybe you will but you know that the season's ending so let's see
So u donโt know?
The tier system confuses me from ace to conqueror @reef coyote
@lime juniper hey sis can you help him with this conqueror part ๐
I think it might be easier to ask @night cloak.
She's offline ๐
That does not mean she is dead and will never respond.
Ummm i didn't mean that ๐ฌ๐
@night cloak help me please
๐ฉi canโt I need to know if I will get it or not if I get it tomorrow i will keep playing but if Iโm not getting it better for me to go sleep
Hello guys, I downloaded the apk on the pubg website and I got an update of over 1000MB
But it still says I don't have the latest version
And no update option on Google Play
Can my friend achieve the conqueror title tomorrow? He's already at rank 432
My friend already got the update although it's the 7th where he is but it's the 8th where I am... Do I just have to wait till it's available on Google play/is the update I got meaningless?
any one know which time to coming update
@winged umbra can you confirm whether your friend's tier has been reset?
I'll ask him
Ok, thanks
@night cloak about 15/10 minutes.
@cursive cedar ok
@winged umbra it's not going to be available in play store
The update will be in game
About 150 mb for Android device
Why is shows 00:00 ?
@night cloak restart your game.
I think I got the notification to update the game (in game) but closed by accident, how do I open it again?
I logged out and in again
@cursive cedar
I did it more than 5 times
@night cloak Remove it from background apps.
i dont see update
@night cloak open the game you should see it.
where is ur region ?
i dont see update either, opened game more than 4 times still no update.
Facing the same issue, maybe try in a few minutes or so @night cloak
Read above @night cloak
@night cloak No Problem if you ever need help don't hesitate to ask!
@night cloak was suppose to come rn maybe delayd
:)
@cursive cedar
I removed it
Hey dont worry about getting update rn, the deysnc is so bad now
its 30 min later from time update
Like really bad
The update is region wise, so all you've to have patience guys!!
@night cloak Wait a few minutes and try again
i think this isus problem
@upper salmon ,ugh for real?
But you know adding more outfits a priority instead of desync
Everyone's worst enemy
Update is coming out in a few minutes be patient.
@winged umbra legit 3 shots of s13 all desynced
S12^
Sprayed a full m4 mag only around 20 shots registered
Please move to #chat @upper salmon
if u guys see the update say it in there
Everyone will get the update by today, it will take some time to reach coz it's region wise. So guys have patience and eat some snacks watch walking dead episodes or John wick movies ๐
@night cloak some people in NA already have it, depends on region yup
@night cloak i eat 5 corn but still dont see any update ๐
@night cloak oh maybe you've eaten way too fast ๐
Please move to #chat for chatting.
@night cloak so i go see angry birds 2 ๐
Any questions regarding the update feel free to tag officials or me or active members here!
Wtf it is support channel why are you make this chat-channel
This channel is intended for support related to the game please move to #chat for chatting.
is rhe update in game or playstore?
In game
@languid citrus in game
In android about 150 mb and ios 230 mb..
@karmic raptor he's still crown 5
game
didn't get it yet
which time to coming update in India
So please wait for it.. it is coming by region..
@night cloak no idea but sooner
@languid citrus When you open the game you will see it, it's not available on play store.
@night cloak soon bro in 1 to 2 hours
@livid blaze ohh ok bro
For instance the update sometimes come after 12pm in India! So don't wait blindly just keep checking after every 1-2 hrs
Pubgm is refusing to log me in to my account even when I tried it in my other phones need help
@cursive cedar ,I saw it but closed it on accident, how do I make it pop up again?
@winged umbra Um wait?
@winged umbra did you saw the update pop up?
I think it was it because it mentioned the new map in tdm but I closed it without thinking
In the lobby?
Yup
That's an ad for new update
@winged umbra thanks a lot
I saw it too
@siege'niko, no problem!
@night cloak ah okay, well I guess I'll just check in tomorrow
Does the new season begin at 0 am UTC or 2 am UTC?
@winged umbra when you'll open the game you'll see an update banner after tencent intro
Although I'm very confused as to what I downloaded in the apk I got @_@
update available ?
@karmic raptor for India 7:30 IST, so please convert it as per your location
@night cloak I'm in IST. So if ranks are not reset before the new season tomorrow, my friend should have 2 hours to play 5 games for the conqueror frame
Ok
Update is still not here 
What will be the update time in IST
Iโve got an iPhone XSMax and I canโt get the update anyone know???
@minor bridge wait 3-4 hour
Where is update
Guys, if someone can help me. I just achived to enter in top500 right now. (440th place more exactly). I have to wait until next days refreshment so I become Conqueror of Season 9. But tomorrow starts the new season, no? Will I finish in Conqueror?
@latent prairie sorry buddy but I donโt think you will :/ you might get the title at the very best but you wonโt be able to get the frame
@loud helm aapka account hacked ho gaya
Is there a way to permanently delete a pubg account?
@real comet u sure bro?
@lyric barn Only for the accounts created in the European region.
If my Facebook is connected with the pubg account and I deactivate the Facebook account, what will happen to the pubg account? @light trout
So, i'm in EST with an android and not getting the option to update. Any ideas?
Can i push my rank today?
East coast USโanyone here got the update yet?
@misty ore Iโm still waiting on it too
In Bangladesh we got it first
@coral maple yes you can, new season will start from tomorrow
๐
Its an ingame update? Or available on playstore?
ios update time in india
Its in game upda or playstore
Hey i dont have the latest update, its not updating when i close and open and hard close the app. (Swiping up after hitting home twice) its also not in the app store. Anyone know what this is about? Ipad in CTS
@ me
@ruby igloo @warm shale in-game update
When new update is dropping
My app store still don't have the update xD
I thought iOS gets update first
@grizzled lark update when on my iOS, my friends updated already xD
Umm I noticed that ultra sound is very different from high and low..
The weapon firing sounds is very different? How come it is like that?
why dont i get my update
Just be patient lmao
Update comes to different people at different times depending on the type of phone the operating system version and the location plays a major role..
Hope it explains to everyone that is asking for update..
It is slowly rolling out..
Have a bit patience..
You aren't missing out on much.
@dry matrix lmao I can be patient but all my friends have updated ;-;
why cant i find ma friends custom room to join
Just wait till tomorrow. Or take a nap.
i refresh it again and again and his rom never appears
I just woke up smg
You just need to be patient and wait for it to arrive, @lofty trail, we cannot be sure when you are others are gonna get it.
Did they gave you their room details, @onyx briar?
no cuz it wasnt supposed to be
Updates roll out at different times for different areas lul, he probably has a different version
?????
@grizzled lark it use to work all the time last time and now it doesnt work
he wants to join a youtuber's custom maybe
yea
It cannot be obvious that everytime the room will appear, @onyx briar, it should be some other factors that matters.
nah idk im complaining for my friend cuz he tells me to
but a few months ago it works all the time
every single time
i put sanhok and asia so it should work
If you think that is bug the report it in-game, @onyx briar, with good amount of proofs.
@grizzled lark i dont even know what you call as proof
cuz there is this streamer giving away 900-2000 UC every single day to people who gets a lot of kills in his custom room
You just said it was visible for you before and now it's not, @onyx briar, then there should be something that can show us that it was happening.
what am i supposed to show..
Any screenshots or video etc.
a video of me refreshing every 5 second ?
i did the same to pubg official S9 tournament too lol
@grizzled lark
@grizzled lark btw I wanted to report hacker and I got a solid video proof for it ๐
I wanted a bit of support regarding the mouse lock ... after the new update this morning i can't fix the mouse lock on my emulator and even if i tried reseting the controls it aint working
someone please help me out
it was just all right before the update
@grizzled lark
@grand shoal Are you on emulator?
yes
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @grand shoal.
okk
@grizzled lark r u there
Hello, @Aส ฮฑฮนษณOreoโข#6669!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
Anything that can definite your problem, @onyx briar, I just believe it will be better if you join a room with the room details it will be very better and as you are saying of not getting it even if you are refreshing it, there can be many reasons of it not showing it, we cannot do about it anything here.
@grizzled lark well the thing is if i get the room details its already full lol
@onyx briar Best result is either ask your friend to invite you if he created the room or enter the room using room id
I'm asking to give a proof of the issue so that it will have a better understanding, @onyx briar.
Why some people didn't get da update
@slender roost Be patient, everyone will receive the update soon
no one other then owner can invite @normal fulcrum and it will only be published on a live not persoanlly
@grizzled lark i mean what do you consider as a proof cuz i dun know how do you prooof this??
@onyx briar If it is a tournament, than they must have announced room details somewhere. Right?
Can you tell me what is the exact issue @onyx briar?
Proof like you have done this before and now its not working anymore, @onyx briar.
@normal fulcrum :"(
All my friends updated and I'm here training for my m762 + 6x spray alone
@lofty trail What's the issue?
@grizzled lark i didnt record this when i done this when it works
:^((
ok the thing is the room is not showing even it is opened u get the point? @normal fulcrum
Everyone will get the update soon. It is not the 1st time. It happens in every update. Some gets sooner some gets later
@onyx briar You mean when go to rooms page, you can't find the room
You can still report it, @onyx briar, when you get any proofs you can send them to customer support.
I know but I always used to get it very quick but anyway, can someone tell me how to control the shake like some players do in m762
@normal fulcrum yea thats the issue
M762 has 1 of the heaviest recoil. It is almost impossible to control it. You may need to increase your sensitivity but it can mess up other guns
@normal fulcrum I can control groza like it's dp ;-;
Lol M416 best gun xd
My XR havent recieved update 15.5 yet
You will receive it soon. Just be patient @teal shale
Okay
Btw there is a bug i have to report sometimes when i trigger the grenade i am not able to crouch if i am laying and the same if i am standing
If you have a proof than you can report it in #555492558428700682
Okay i will record it next time
Ok
hey guys and good morning
i have problem in my game
after last update
Ctrl doesn't work
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @ancient crane.
My friends already have an update and i dont have the update
So i cant play or spectate them๐ WHAT TO DO?
Wait for your update @alpine tangle
@obsidian bluffeveryone dont get the update at the same time?
i cant unlock the mouse
@ancient cranecheck ur pc๐ ๐


