#questions

1 messages · Page 651 of 1

cursive cedar
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@stark grove This channel is made for support regarding the game not for your b* Please use either #news or #chat

strong totem
#

I've been facing this since a week now

@Error 403 # 4903 I'm not able to log in please help me, I'm sure it's not just me that I have this problem if this error is not solved here in Brazil I'm sure tecent will lose a large community people are not with install games that aren't sticking for long !!! I know it's not you anymore I know you can make a fuss about it

cursive cedar
#

@strong totem The admins/mods/contributors can't fix the issue they can only tell you how to do it, Tbh they can't do much, So just follow the instructions they give you.

glacial gorge
#

Please remove graffiti from crates

lofty trail
#

@night cloak

polar marshBOT
#

@lofty trail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @lofty trail!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

lofty trail
#

Thanks

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@night cloak i screen recorded him using his hacks

night cloak
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Nice. Report him to that link.

lofty trail
#

@night cloak can I report him with YouTube link? Cause idk how to send video link from my iOS device storage without uploading it somewhere

night cloak
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Yes.

vagrant onyx
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@glacial gorge they should remove the video animation of opening create

lofty trail
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And replace again with OK

slow tangle
#

Anyone can get access to new vector bat bite skin event?
It shows today but still says coming soon

slender dirge
#

Nope 😦 where oh where is the vector pubgm support?

cursive cedar
#

@slender dirge Might be delayed who knows..

polar marshBOT
#

@thorn bobcat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

uneven swallow
#

no one answer in that email what we should do

cursive cedar
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@uneven swallow Be patient.

uneven jackal
uneven swallow
#

@cursive cedar they redirect me to in-game option and in-game file option redirect me to the email support ( this is be come Literally a GAMELOOP )

wet wing
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@uneven jackal it's pubgm support chat don't advertise here

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@uneven swallow umm, it takes time just wait

cursive cedar
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Do as they say.

uneven swallow
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i did no answer

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and tell me if i were deserve that ban or not

uneven jackal
#

ok

uneven swallow
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why chat remove my message

cursive cedar
#

@uneven swallow Hey dude no reason to cuss, Like I said do as the CS tells

uneven swallow
#

is this a bot ?

night cloak
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@polar marsh is a botGWrjkKappaLUL

dusty lotus
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Hi does anyone have trouble logging in? My friend and I couldn’t

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This is what it says

wet wing
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Don't use word (b*n) it triggers the bot @uneven swallow

night cloak
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@dusty lotus what is your country?

craggy blade
#

@dusty lotus As it says it is a network error.

dusty lotus
#

Canada

night cloak
dusty lotus
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Yes i know it says network but my friend and i are using different network

#

😭

night cloak
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Very sorry about that. There have been several reports today from users residing in Canada, and in other regions. The team will have this resolved as soon as possible. @dusty lotus

tough pike
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@dusty lotus Same and I’m having the same issue as well

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Since this morning haha

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And they say the same answer

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Soon as possible

dusty lotus
#

Oh thats why....

tawny blaze
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@tough pike download ibvpn then connect to us

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then remove it

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i can play now

tough pike
#

@tawny blaze What’s that?

tawny blaze
#

it's a vpn

tough pike
#

And did it work for u

tawny blaze
#

yeah

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i'm played for 3 hrs now

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no payment need

night cloak
#

Who pinged me

tawny blaze
#

just make a fake acc then connect to us or which one is very near from you

tough pike
#

Haha oh nice! I’ve been waiting for the last 15 hrs now haha

tawny blaze
#

yeah no worries glad i could help

night cloak
#

VPN is not Recommended. You can try DNS Changer instead!

tawny blaze
#

ping me if u need help

dusty lotus
#

Sry but what’s a dns changer?

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An app?

night cloak
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@dusty lotus Yes.

tough pike
#

Wow i downloaded something else that was like that and it worked I’m in shock haha

tawny blaze
#

is it ibvpn @tough pike

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so are you okay now

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just activate the vpn then close the app then click it again

magic timber
#

please pubg mobile don't let me regret buying my pass royale, i'm going to the third day of login error, game full of hacker full of problem does not surprise me one more... thanks for your attention. @PUBG MOBILE#5879 <@&639889499718942720>

feral mica
#

@magic timber Very sorry about that. There have been several reports today from users residing in Canada, and in other regions. The team will have this resolved as soon as possible (Tencent) ☝

night cloak
#

I’m taking pubg off my monthly subscription because I have not been able to play for a bit now, I am sure it is something out of there control, and I’d hate to be working for pubg during this time, but whatever is happening - I’ll still be here when pubg fixes whatever is wrong with there systems causing the various issues in the multiple countries servers.

tame summit
#

It is sad to support a game that does not care about their players

smoky swift
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Someone hacked my account and took my 600 uc by sending outfit and scraps in their account help

normal fulcrum
#

@smoky swift Unfortunately we don't provide support for hacked social media account. You have to contact support of that social media

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@tame summit What seems to be the issue?

tame summit
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Third day like that

normal fulcrum
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@tame summit Are you from Canada?

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@rough finch Instead of sharing media, you can explain the issue

glacial gorge
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Bat bite vector was supposed to be coming today
But it still haven't come in events ?

serene rivet
#

Hi

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Guys

magic timber
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@normal fulcrum error also in Brazil

night cloak
normal fulcrum
#

@serene rivet You can share screenshot in #media and state your issue here

night cloak
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Why??

normal fulcrum
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@night cloak Can you explain?

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Are you talking about being awarded a ban?

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@magic timber Yes there are some log in issue in Brazil and Canada. It should be fixed soon

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@serene rivet Now you can state the issue here

serene rivet
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5634045179 this is hacker id please ban this guy

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Report him please

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See statics

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Report this guy

normal fulcrum
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Can you please report them at http://bit.ly/report-pubgm-cheaters @serene rivet

serene rivet
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Ok

night cloak
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@normal fulcrumemulator wrote that the problem

normal fulcrum
#

Which problem?

night cloak
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I do not know

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I want to learn it too

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why have I been blocked for 2 months?

slender dirge
#

@lime juniper any word on the vector skin event?

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Should have started 6 hours ago 11/4

magic timber
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@normal fulcrum thank you, hope it will be resolved soon😔

polar marshBOT
#

@serene rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vivid pike
#

In news they say new season gonna arrive new items bla bla bla but they dont have any solution for IOS log in problem. I am using pubg from season 2 and do all the duties which every player do puchased items play fair everything but the thing is how i am gonna purchase season 10 royal pass and new items if i am unable to log in into account.

primal anvil
#

Hello

magic timber
#

😩battle_royale 👎

primal anvil
#

I’m having a issue logging in with my iPhone 8. It’s giving me a “network error” but my network is fine.

ebon void
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Since when

night cloak
#

@normal fulcrumI need my account is coming new season. activate season 10 royal pasi
I do not want. please help

magic timber
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@primal anvil @magic timber Yes there are some log in issue in Brazil and Canada. It should be fixed soon

ebon void
primal anvil
#

Wow Just in time for crew challenge

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Is that also why I cannot see the new lucky crate?

magic timber
#

Third day

primal anvil
#

I want to give Pubg my money 😂

night cloak
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@primal anvil dont spend your money for full cheat game

magic timber
#

I want my money back 😕

night cloak
#

++++ 😄

magic timber
#

that's true

polar marshBOT
#

@ebon void:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@serene rivet You have tp report them through the link I shared before

serene rivet
#

No

normal fulcrum
#

@vivid pike It will be solved soon

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@primal anvil Are you from Canada or Brazil?

serene rivet
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Wait i send you personally sms

smoky robin
#

ign bug, can find mp5k in bots' boxes in item heaven

primal anvil
#

@normal fulcrum yes

smoky robin
normal fulcrum
#

@night cloak @magic timber Please move to #chat as your question has already been answered

primal anvil
#

@normal fulcrum Canada and Brazil cannot see lucky crate ?

normal fulcrum
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@primal anvil Issue should be solved soon

primal anvil
#

Ok

ebon void
#

Tf why i can't use Bàn word

normal fulcrum
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@ebon void It is not allowed. And watch your language

serene rivet
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That website need YouTube link

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Ok i send a screenshot

normal fulcrum
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@serene rivet Stop sharing the screenshot here

serene rivet
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Why

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I want to show yu

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You

normal fulcrum
#

You have shared the screenshot on #media right?

serene rivet
#

Ok you see right there

normal fulcrum
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Tap an hold on the message and copy link and share the link in report evidence section

ebon void
#

He is probably lieing right?

normal fulcrum
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@ebon void No one here can ban or unban any account. You have to use File Claim

ebon void
#

Yup this guy is lying

serene rivet
#

I already uploaded screenshot short on #media

primal anvil
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@normal fulcrum is the lucky crate restricted to USA only?

ebon void
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I used to connect USA VPN TO OPEN CREATE

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Crate*

night cloak
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@normal fulcrumneed my account is coming new season. activate season 10 royal pasi
I do not want. please help

normal fulcrum
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Using VPN is not recommended

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@night cloak We cannot help you if you're account is banned. You have to use File Claim

serene rivet
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@normal fulcrum i already uploaded screenshot on #media

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@normal fulcrum please see

night cloak
#

@normal fulcrumWhere can I get help?

serene rivet
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@normal fulcrum please ban them

normal fulcrum
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So tap and hold below upload date and select share. From there, you can copy the link and paste it in evidence section of report

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@night cloak Use File Claim in game

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@serene rivet You have to report them through the report form

serene rivet
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But form need link

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@normal fulcrum what can i do

normal fulcrum
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Can you read my above message? I told you twice how to get link

night cloak
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@normal fulcrumdoes not respond to emails in the game

smoky robin
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so no one is going to care about the mp5k?

normal fulcrum
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@night cloak Reply will not be instant. It takes time to investigate. If you don't get a reply than the only option is to wait or start fresh

smoky robin
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i sent earlier

normal fulcrum
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@smoky robin It says you found an mpk5. Right?

night cloak
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@normal fulcrumok thanks

smoky robin
#

yes

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in a bots' box

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and even though i had 9mm in my inv, it says that it was useless

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no attachments, even though i was able to put a suppressor and a red dot on it

prisma topaz
smoky robin
#

yeah that is annoying too

normal fulcrum
smoky robin
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ok thx

normal fulcrum
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@prisma topaz Don't click on spectate. Click on continue

smoky robin
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wat no?

prisma topaz
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That's not solution may be if enemy was hacker then we spectate and wtf

smoky robin
#

yeah lol

normal fulcrum
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Well the issue you're stating hasn't been faced by me before atleast. I always return to result screen after spectating enemies. Have you tried client repair?

prisma topaz
#

Yes but no solution

normal fulcrum
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Try reinstalling the game

prisma topaz
#

Common r u kidding with me it's 3GB almost

serene rivet
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@normal fulcrum i reported him

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@normal fulcrum thanks

normal fulcrum
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@prisma topaz The issue is not faced by everyone so it must be limited to few users which can be fixed by reinstalling

prisma topaz
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If not fixed by reinstalling then??

normal fulcrum
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In that case, you can report to issue to in game CS and share the screenshot by uploading it to imgur and sharing the link

austere hull
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i reported cs one thing that bot undeerstod one more thing

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then whats the use of cs and this discors

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discord?

normal fulcrum
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What's the issue? @austere hull

austere hull
#

some one add their google play to my pubg accountim generally logining through my facebook wich is having two step verification. But someone attached their gmail and they are logging through gmail they wasted my 700 uc at a time which i saved for next season rp and they are misusing and they left the clan which belongs to one of the biggest clan in india and im two seasons conqueror 8 and 9, im getting fear of my id before its getting banned i want to protect my pubg account

normal fulcrum
#

@austere hull Did you send message to CS saying Revoke Access of Play games?

austere hull
#

im continuosly reporting this issue but no one can solve it

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yes i already send but it responded in other ways

normal fulcrum
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You have to use those exact same words. Revoke access

idle geode
#

i still have this problem

austere hull
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yes after listening to you three days back only i send that revoke access to play games

normal fulcrum
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@idle geode Frol Brazil of I'm not wrong

austere hull
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when i have all proofs for my facebook like my phone number and mail two step verification altough i cant save my account na

idle geode
#

Yes, I'm from Brazil

normal fulcrum
#

@idle geode Have you tried reporting the issue in game to customer service?

idle geode
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Yes

normal fulcrum
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@austere hull You have to say you need to revoke access, follow the bots. Then when it asks if you have additional details, you can share screenshot link which you can upload on imgur.com

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@idle geode Than you have to wait for the fix

idle geode
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Ok

austere hull
#

can you solve this problem??

normal fulcrum
#

Imgur.com is sharing site. You can use their mobile app to upload the screenshot and share the link as proof ownership

prisma topaz
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@normal fulcrum just did all things that u said to me but not solve that problem

vivid pike
#

@normal fulcrum i really hope so 🤞🏻

normal fulcrum
#

@prisma topaz Than you have to report the issue to customer service in game

prisma topaz
#

Ok hope so

night cloak
#

Yo can someone help me with lag

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Conversation closed with no reason!!!

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Your customer service is suck !

rapid osprey
normal fulcrum
#

@night cloak What the issue?

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@rapid osprey Which device are you using?

night cloak
#

My freaking account has been hacked !!!

normal fulcrum
#

@night cloak Which device are you using?

night cloak
#

I’m playing since season 2

rapid osprey
#

Oppo Reno 2

normal fulcrum
#

@rapid osprey Have you reported in game?

night cloak
#

Where is your freaking CS !!! Just closed the conversation with no reason!

turbid viper
#

need team MR CODM

night cloak
#

This is not fair

normal fulcrum
#

@turbid viper I'm sorry, what?

turbid viper
#

ohh sory wrong chanel

normal fulcrum
#

@night cloak So you're not able to access your account?

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@night cloak Try sending and email

night cloak
#

I’m able to access my account but also someone else is missing with my account

rapid osprey
#

@normal fulcrum report suck,Eveytime i Report in game,i get Only One response THANKS FOR CONTACTING CUSTOMERS SUPPORT

night cloak
#

They have to unlink Twitter

normal fulcrum
#

@rapid osprey Because that's an acknowledgement saying report has been received. They can't reply every single report personally

night cloak
#

They don’t want to help

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Conversation closed with no reason!

rapid osprey
#

@normal fulcrum Repaired game Many time Still Im facing this issue..

mossy charm
#

Is 15.5 beta out?

night cloak
#

Tell your freaking CS to work !! And help people

normal fulcrum
#

@night cloak Conversation is closed because your report has been captured

night cloak
#

I’m deleting this game

normal fulcrum
#

They receive thousands of report per day from all over the world. They can't reply everyone instantly. They need time to investigate the issue

storm flumeBOT
#

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @mossy charm.

night cloak
#

No the Twitter account is linked they did not remove it

normal fulcrum
#

@night cloak You have to give them proof of ownership

night cloak
#

I already did

#

See the pictures!!!!!

normal fulcrum
#

So wait for them to check and reply

rapid osprey
#

@night cloak Why did You Leav Russv😂 😂 😂

night cloak
#

They ended up the conversation!!!

#

They will never reply again

#

Never mind

haughty cypress
normal fulcrum
#

They will reply and open the chat from their end

night cloak
#

I don’t want to waste my time

#

Thank you for nothing! Tell your freaking team CS team to work their asses I’m deleting the game

normal fulcrum
#

Tell me 1 thing @night cloak. Have you ever visited any site for freebies? Or shared your account details with anybody?

night cloak
#

Yes I did that’s my fault

#

I did not know that you have a fake CS team !

normal fulcrum
#

Your question has been answered. You can move to #chat for further discussion

night cloak
#

Just let them know this ! They should help people and don’t support hackers to stole accounts and sell them

#

I’m leaving the game I swear to god

normal fulcrum
#

No one support hackers. It's your fault to trust on such pishing sites. Now if you don't mind @night cloak, please move to #chat

night cloak
#

You got my message I’m leaving Pubg discord too !

polar marshBOT
#

@prime ferry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@floral crown Wrong channel

floral crown
#

Yeah sorry .

slow tangle
#

I have 2 links..
One fb
One we chat by of course my own Stupidity.
How would I revoke access to wechat loggin? What if they revoke fb access? I am bit scared

normal fulcrum
#

You can ask in game cs to do that

wispy quarry
#

One plus 7 6gb ram works good in smooth graphics extreme fps?

polar marshBOT
#

@hexed totem:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wispy quarry
#

One plus 7 6gb ram works good in smooth graphics extreme fps?

normal fulcrum
#

@wispy quarry You can check for yourself or ask someone in #chat or #pubg-mobile

weak kelp
#

What is the difference between point card 100 rp and buying levels normaly for battlepass in s9?

normal fulcrum
#

@weak kelp There's no difference. Point card of 100 RP will give you 100 RP. And buying level will also give you 100 RP

wet wing
#

@normal fulcrum

night cloak
#

@normal fulcrum im using a galaxy amp prime 3

wet wing
#

Can i dm you?

weak kelp
#

But then its cheaper to buy like normaly... why there is a discount witch still costs more then buying normaly? Got confused cuz it doesnt make sense

wet wing
hexed totem
#

Hello! is someone here what can explain me how the things works?

night birch
polar marshBOT
#

@hexed totem:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lime juniper
#

The team is working on fixing that, @night birch.

molten hazel
#

i need link to report hacker

#

s

neon anchor
#

@lime juniper and what is this mam

lime juniper
#

Just a glitch. You could restart the game.

#

Check the pinned message in #news, @molten hazel.

neon anchor
#

@lime juniper one more glitch I know

#

@lime juniper i hate that glitch very much

#

@lime juniper mostly when u turn ur mic off then u can't listen to ur teammates

#

@lime juniper wtf is this yaar

coral leaf
glacial shale
#

Recoil control when peeking seems to be bugged.

#

Or so i think

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

still fox
#

Is this fixed?

bold siren
#

Yes, update your software to 13.1, @still fox.

night cloak
#

@lime juniper where bat bite vector?

still fox
#

Thanks

lime juniper
#

If you cannot see it, @night cloak, you just need to wait. It takes some time before everyone can see it.

night cloak
#

Ok tnx

normal fulcrum
#

@garibaldi#3398 Recoil control is something that you do. It is not something was game does on it's own

#

@coral leaf You need to contact your device's support

#

@neon anchor Don't ping an admin. Moderators and contributors are here to assist you

coral leaf
#

Ok

neon anchor
#

@normal fulcrum I was just asking

#

@normal fulcrum it is pubgm support

pearl kettle
#

hi i just need some help

normal fulcrum
#

As I said, you can ask moderators and contributors. And you can ping once amd we'll check

neon anchor
#

@normal fulcrumoh ho

polar marshBOT
#

@pearl kettle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

neon anchor
#

@normal fulcrum so what happened I ping her

normal fulcrum
#

What help you require? I can assist you

neon anchor
#

Ok listen

#

@normal fulcrum mostly times I turn off my mic the sound glitched occur
Then u cant listen to ur teammates and they also can't hear me

#

@normal fulcrum tell me what to do

normal fulcrum
#

The issue is already reported in #555492558428700682. You can give it a thumbs up there. It should be fixed in next patch

glacial gorge
#

Please remove graffiti from crates

rough pier
#

Q

neon anchor
#

@normal fulcrum ok kid buu

normal fulcrum
#

@glacial gorge I'll definitely forward the feedback

#

@rough pier What?

tender zinc
#

Hello I just caught 2 people teaming in solo but I already reported the guy for a aimbot what should I do

normal fulcrum
#

If you already reported someone for using cheats or hacks, than you have to wait for them to grt banned. That is if they are actually cheating

tender zinc
#

Fair enough but it's a hard one multiple times I've died and the people have been standing in the open right in front of me so how would I miss them its because there using 3 types now the common aimbot instant kills but you got people being invisable until they shoot and people are removing there footsteps

#

I even caught somone doing it no footstep sounds and they was sprinting

#

But I guess it's just wating now

polar marshBOT
#

@rough pier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Hello can someone show me how to report a bug cuz the bug channel is read only

wise tinsel
#

Hi my friend got ba* 30 October but I can't find his name on ba* notice

storm flumeBOT
#

Hello, !

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

night cloak
#

Hello there
My nickname انا''قوي
My UID is ‪5136158063‬
I live in Kuwait not in Europe and the option for change country region not showing. I tried to talk to the support team on pubg mobile but the Bot not helping me
Could you please help me with this issue.
Best regards

eternal pebble
night cloak
#

Anyone can help me?

keen cradle
#

Hello, i have a problem my account was hacked and the haler linked my account to his google play account, then I talked to PUBG support in the game , no one answer ! I just want to block access of the google play account! Help me guys please.

rigid nymph
#

@keen cradle I don't think u can unlink accounts

night cloak
#

Hello there
My nickname انا''قوي
My UID is ‪5136158063‬
I live in Kuwait not in Europe and the option for change country region not showing. I tried to talk to the support team on pubg mobile but the Bot not helping me
Could you please help me with this issue.

keen cradle
#

@rigid nymph i can block access of google play account but I can't unlink it I know that point 🤦🏻‍♂️

normal fulcrum
#

@night cloak Have you tried client repair?

ebon void
#

Hey I see many people using Gfx tool. Their id isn't supended why

feral mica
#

@lime juniper
I inform you that the connection error has already been resolved here in Brazil (I don't know if all devices), but mine is already logging in.

normal fulcrum
#

@night cloak There are many pishing sites lurking around which will ask you to log in with same account which you use in pubg Mobile. Beware of such sites

night cloak
#

@normal fulcrum ok

storm flumeBOT
#

Hello, @ebon void!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

night cloak
#

Can I send link here?

ebon void
#

I mean GFX TOOL

normal fulcrum
#

@night cloak No

#

You can state yout issue 1st

rigid nymph
#

@ebon void gfx is a third party app

keen cradle
#

@normal fulcrum help me please

normal fulcrum
#

@keen cradle You have to start a conversation and say that you want to revoke access of Play Games. You might need to provide proof of ownership like a receipt of any purchase you have made

night cloak
#

@normal fulcrum
Era sobre un cheater

hasty tree
#

@normal fulcrum why ban 3 month manually ? i am emulator player..last night i play ans when i wakeup and sing in from mobile ..its show 3 month ban

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @hasty tree.

night cloak
#

Autocorrect, sorry

#

It was about one cheater

#

And your anti-chit system

#

@normal fulcrum
I'll try now
But i don't think it will work cuz i create a new account and the country region button appears.

keen cradle
#

I @normal fulcrum I can't start a new conversation I don't know why ! I have all things i can share it with PUBG support that Verify my account , but I need someone to talk with him 😓

storm flumeBOT
#

Hello, @eternal pebble!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

hasty tree
#

pubg banning innocent people who have kd 2.56 but they dont ban hackers in ace/conquer who have kd 15/20 60% head shot

keen cradle
night cloak
#

@normal fulcrum i tried client repair but didn't help

vagrant onyx
night cloak
keen cradle
#

@vagrant onyx i want to do it like this but I can't open new conversation with the support i don't know why 😓💔

vagrant onyx
#

@night cloak Europe account don’t have opening to change region even if you live Kuwait ( that what i know )

night cloak
#

I hope the support team can help me i live in Kuwait i want them to change my account

zenith spade
#

Admin can you help me

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @zenith spade.

night cloak
#

💔

zenith spade
#

ok

#

i cant play pubg 25 fps

#

its ao laggy

#

its so laggy

spring void
#

How much ram do you have?

ebon void
#

Same 30 fps

zenith spade
#

3 gb

#

mi note 6 pro

grizzled lark
#

You need to get a better device any other modifications or advantages can cause a suspension.

ebon void
#

Me 2 gb

zenith spade
#

@grizzled lark ok

#

but my deviceis realy powerd full

ebon void
#

What iz your KD

normal fulcrum
#

@keen cradle If you have already shared than you have to wait for a reply

grizzled lark
#

The devices might be powerfull in any other aspects, @zenith spade, but to get a better performance in the game those are not enough.

spring void
#

Try lowering graphics and setting maximum fps. Avoid charging when playing and clear ram too @zenith spade @ebon void

zenith spade
#

@ebon void 2.6 and corwn 5

ebon void
#

Balance and medium i keep

#

Mine 4.60 ACE

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

zenith spade
#

@grizzled larkthank you for you help pubgmhelmet

grizzled lark
#

Use Smooth and High, @ebon void.

glacial gorge
ebon void
#

Smooth medium and balance medium

#

No high fps

normal fulcrum
#

Please move to #chat @ebon void

grizzled lark
#

What is the issue you are facing, @glacial gorge?

glacial gorge
#

Guest accounts login was supposed to be discontinued after 0.15 update but I was still able to log in my guest account

It's a bug or something
Just wanted someone to know about this

lusty plover
#

Can someone tell me what is an iq

normal fulcrum
#

Is there anything in game that says iq?

vital wraith
#

Any higher support here please help me

tardy pumice
#

Recently, on the Internet more and more people will be banned for the official emulator, is this a problem solved by the developers?

cosmic cape
#

today i killed a guy in rohzok and his crate got stuck in the wall for some reason and i was not able to loot it.

normal fulcrum
#

@vital wraith What's the issue?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @tardy pumice.

cosmic cape
#

not even my teammate

vital wraith
#

@tardy pumice yes same problem with me

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @vital wraith.

cosmic cape
vital wraith
#

Ok thanks

vale tiger
#

My Facebook account has been disable help me login again

#

@storm flume my Facebook account has been disable help me login again

night cloak
#

This is not facebook support @vale tiger.

vagrant onyx
#

@vale tiger disable acc i am not sure

#

maybe you could contact facebook support

vale tiger
#

can I just get my progress on my gmail

livid kiln
#

Hi, I'm unable to use voice chat

#

Whenever I turn the mic on the game audio and teammates voice goes out for a few seconds and they can't hear me

#

I restarted the game three times and repaired it once but the problem persists

#

@bronze yarrow

jagged ledge
#

Hello anyone here

spring ginkgo
#

Hi! If i have rp crates from this season and i Don't open in this season, can i open it next season?

jagged ledge
#

May be yes

spring ginkgo
#

Can someone confirm please?

spring void
#

@livid kiln are you on mobile or emulator?

#

@spring ginkgo i dont think so

prisma tangle
#

why does this shiw why cant i use my ownaccount

livid kiln
#

@spring void Mobile

prisma tangle
#

when i login via vietnam version it restrts my progress and ask me to make account...im like whta the heeell

#

help plz

untold anvil
#

My game restarts if I minimise it to open another app anyone else having this issue? I don’t think it’s a ram issue

night cloak
#

@prisma tangle You are probably logging in with wrong account in Vietnamese version

prisma tangle
#

no

#

its same account

night cloak
#

@untold anvil It's a RAM issue, apparently.

#

Or you have turned on kill background apps.

#

@prisma tangle No idea on that. This support is only for global version.

prisma tangle
#

im global player

#

i only downloaded vietnam versio just now to see if i can login

#

its 100$ worth acc

#

if pubg dont help me imma quit pubg and tencent for life

night cloak
#

Once you login to Vietnamese version you cannot play in global. And no account has a worth amount.

prisma tangle
#

i did not login to vietnam

#

in first place

#

2nd even if i loginto VN version it asks me to make new account

#

so basically i cant login to global and in VN it doesnt gimme my wcc

#

acc

#

so im robbed off my acc

night cloak
#

Please contact customer support in game. This sounds complicated.

prisma tangle
#

and i only have one mail in my phone how can i login through diff account anyways?

spring void
#

@livid kiln is mic working in other places?

vivid field
#

Again found hacker but his name didnt showed

livid kiln
#

@spring void Other places?

#

It doesn't work in the lobby

vivid field
#

What? @livid kiln

spring void
#

@livid kiln does it work in other apps

livid kiln
#

@spring void Yup

vivid field
#

My mic makes sounds

#

Like brbrbrbrbr

untold anvil
#

@night cloak I never had this issue before it started happening after the recent update

spring void
#

@vivid field you cant report them without name

vivid field
#

😥

#

Whats your ign @spring void

livid kiln
#

I tried using voice chat without headphones and the issue is still there

spring void
#

@vivid field please stay on topic here

livid kiln
#

It's a game error probably

spring void
#

@livid kiln make sure game has the permission to use it

livid kiln
#

Lemme check

#

It has the permission @spring void

night cloak
#

@untold anvil Maybe the recent update is taking too much RAM. But it's a ram thing. Or you have turned on some sorta settings unknowingly which actually kills background process.

livid kiln
#

@night cloak Can you help me out

night cloak
#

@livid kiln What's up?

livid kiln
#

I'm unable to use voice chat

#

I restarted the game thrice

night cloak
#

Can you elaborate?

livid kiln
#

Yup

night cloak
#

Like you cannot talk or listen to your friends?

livid kiln
#

I can't talk

#

But I can hear them

night cloak
#

When did the problem start?

livid kiln
#

Today

#

When I turn on the mic audio goes out for a few seconds

polar marshBOT
#

@mental needle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@worldly shoal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @worldly shoal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

@livid kiln There are a lot of voice glitches in this game because voice chat is being hosted in a completely different game server. Can you turn on mobile data and open the game at a later time? Invite a friend, turn on VC and play a game. And let me know if the problem still persists.

livid kiln
#

@night cloak I'm actually playing on mobile data

night cloak
#

@livid kiln How many times did you face the issue?

livid kiln
#

Every match I played today

night cloak
#

Did you take breaks during matches?

livid kiln
#

I repaired it as well

#

@night cloak Nope

night cloak
#

Then do as I said and let me know if the problem still persists.

livid kiln
#

I'll try it in a few hours and let you know

acoustic barn
#

please help, my game wont get past matching..

night cloak
#

Alright.

livid kiln
#

Should I use mobile data or eifi @night cloak

#

Wifi*

night cloak
#

Any.

livid kiln
#

👌

spring void
#

@acoustic barn can you explain? Is it long matchmaking time?

acoustic barn
#

yes and then it times out

spring void
#

These factors contribute to long matchmaking time:
Rank
Tpp/fpp
Map
Mode
Server
Time

#

Try changing them to something more players would be using

acoustic barn
#

had not played for about 300 days started emu it updated to gameloop then pubg updated welcomed me back but cant pass matching

#

ok

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @acoustic barn.

polar marshBOT
#

@strange pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @limber glacier!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

limber glacier
#

@spring void I apologize!

spring void
#

@limber glacier no, we dont ban accounts here

limber glacier
#

@spring void Where Should i Share this ss So that the management team could take some quick actions?

spring void
#

Read the link at end of message by @storm flume

acoustic barn
#

still no luck, gonna leave it trying while i pop to the shop

slate rune
#

Is beta chat/beta support on separate server now?

night cloak
#

No. It is archived.

#

date of when season 10 starts?

storm flumeBOT
#

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @slate rune.

slate rune
#

Thanks. It’s always so mysterious

spring void
#

@night cloak you can find it in RP/season section

night cloak
#

bro

#

when season 10 starts

#

not when 9 stops

spring void
#

Not confirmed yet, we will announce in #news when we have any info @night cloak

night cloak
#

oki ty

sonic lion
#

hi

#

guys i want help

mental needle
#

I still need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @sonic lion & @mental needle. Remember to read through #481198147478224896 before asking questions in the support channels.

polar marshBOT
#

@sonic lion:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mental needle
#

I just wanna know if using a controller is allowed

spring void
#

No it is not @mental needle

mental needle
#

Thx

night cloak
#

I need Help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #481198147478224896 before asking questions in the support channels.

polar marshBOT
#

@molten hazel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@hollow dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith geode
#

😂 😂 😂

polar marshBOT
#

@woeful crystal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@woeful crystal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

digital phoenix
#

Mic glitch issue not able to hear friends and neither my frnds can hear me!!

#

@blazing saddle

wheat kettle
#

i want to fix my lag and to 60 fps

night cloak
#

Buy new phone

blazing saddle
#

If this happens ingame, tell ur teammates to restart tha game, @digital phoenix.

wheat kettle
#

my aslo

#

i want to fix my lag and to 60 fps @digital phoenix

digital phoenix
#

@blazing saddle nope after everymatch in lobby and after that its glitched until i restart

wheat kettle
#

help me

blazing saddle
#

Lower your graphics and set your fps to max ingame. To fix lag issues, click the Repair Client option, @wheat kettle.

spring void
#

@wheat kettle how much ram do you have?

blazing saddle
wheat kettle
#

4 @spring void

blazing saddle
#

Check the pinned message in that channel, @digital phoenix.

spring void
#

Do what toroid said @wheat kettle

wheat kettle
#

i dont understand @blazing saddle tell me detal

digital phoenix
blazing saddle
#

@digital phoenix Check the pinned message in that channel.

#

@wheat kettle Logout from the game. At the login screen, you will see a Repair Client option on the right side of screen. Click that and follow the steps.

wheat kettle
#

@blazing saddle how to max fps in game

#

@blazing saddle thnks

#

@blazing saddle i have gpu 2gb ram

#

then aso

#

then also it lagging

blazing saddle
lime juniper
#

Thank you for the information, @feral mica. I hope it works fine for more people now.

toxic jackal
#

Still can't find the Amazon event in the time limited section , any one help me with this ?

lean crescent
#

@toxic jackal Are you from India?

toxic jackal
#

Yes @lean crescent

lean crescent
#

That event is not available in India. @toxic jackal

toxic jackal
#

@lean crescent how that can be possible i have already collected the top and shoes

undone badger
#

can anyone share to me button setup for 3fingers gameplay?

#

wanna try something new

cursive cedar
#

@undone badger Try searching it on YouTube

undone badger
#

@cursive cedar i already try one, so wanna try a new one😁

cursive cedar
#

New*

blazing saddle
toxic jackal
#

Still can't find the Amazon event in the time limited section , any one help me with this ?

undone badger
#

@blazing saddle will try later on, thanks!

slow tangle
#

@cursive cedar is this because ur main is left?
Is it difficult is I am right handed person?

cursive cedar
#

No it's actually really easy

slow tangle
#

@cursive cedar on ipad? I am using a mobile

undone badger
#

im left handed also

#

using an iphone xs max

cursive cedar
#

@slow tangle No I'm on mobile.

night cloak
#

@toxic jackal It should be there. If not, the event is no longer available for you.

slow tangle
#

@cursive cedar u control recoil on right hand and shoot from left?
And move with 2nd left? U aim and shoot or shoot and aim?

cursive cedar
#

Playing with my setup doesn't cause any issues, it's just like the right handed.

slow tangle
#

Which way is way more effective recoil control while pressing shoot button or shoot and recoil separate?
Any info toroid?

toxic jackal
#

@night cloak for me hows that possible , the event is official ending later this month and now i can't find it

night cloak
#

@toxic jackal May I know where you're from?

normal fulcrum
#

@slow tangle Use gyro and ads at the same time while you shoot. Once you master it, you can control recoil even while you move amd shoot

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

slow tangle
#

@normal fulcrum ads is pressing down while shooting right?
May I know what is the best ads settings for red 2x nd 3x?

night cloak
#

@sick shale Because there is no expiry date.

toxic jackal
#

@night cloak am from India

night cloak
#

@toxic jackal This content is not available in China, Taiwan, South Korea, Japan, Vietnam, India, or embargoed countries. The concern is how did you get this offer in your region, not how it disappeared.

toxic jackal
#

Yes , i collected the top and the shoes @night cloak

night cloak
#

Maybe the game was thinking you were in non-embargoed countries - didn't detect your IP correctly. Now, it's detected and determined that you no longer meet the requirements to get it, @toxic jackal.

livid kiln
#

Vpn maybe?

toxic jackal
#

@night cloak that can be possible

#

@night cloak thanks

night cloak
#

They have to make Amazon prime account with valid regional card too, I don't see how they can use it, @livid kiln.

#

@toxic jackal No worries!

livid kiln
#

Ah I see

toxic jackal
#

👀

normal fulcrum
#

@slow tangle ads settings depends on your device. You have to go to training ground and check which is best for you. But 1 tip I can give is start from high and keep increasing it until you find feel it no more

livid kiln
#

@night cloak I'm able to use Voice chat now, Thanks

night cloak
#

Oh, GG.

hollow dome
#

Where i can report hacker?

undone badger
#

its kinda hard tho to test it

#

even 3x scope ads i set it to between 46-49%

hollow dome
#

link for report hacker?

storm flumeBOT
#

Hello, @hollow dome!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

wise tinsel
#

My friend got baned 30oct but I don't find his name on ban notice

blazing saddle
#

It is a partial list, @wise tinsel.

still karma
spring void
#

Can you translate it?

still karma
#

Invalid information

spring void
#

What did you do when it popped up? @still karma

still karma
#

@spring void I did not do any thing

wispy fern
#

Is any mod free?

blazing saddle
#

@still karma The website server maybe down at the moment. Try again another time.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @wispy fern. Remember to read through #481198147478224896 before asking questions in the support channels.

still karma
#

@blazing saddle Thank you

wispy fern
#

@blazing saddle i have some concerned about availability of events in certain region.
I just knew that there was diwali related events avaliable in some region. Would you please tell in which region are these events available?

cursive cedar
#

@wispy fern Diwali event is only available in India I think.

still karma
#

I have another problem is the absence of some events on the Middle East server knowing that they appear in other accounts Is unified explanation for this error

prime ferry
#

How to fix render lag in galaxy j7 prime?

wispy fern
#

@cursive cedar only in India? I know Diwali is celebrated in some other countries. In that case, Pubg mobile has not made diwali events available to other regions.

cursive cedar
#

@wispy fern I'm not sure about it

still karma
#

@storm flume I have another problem is the absence of some events on the Middle East server knowing that they appear in other accounts Is unified explanation for this error

wispy fern
#

@cursive cedar i appreciate your help. Looks like it is only available in India.
In that case, i need to contact mod to give some feedback about regional events.

prime ferry
#

Can anybody help me to fix render lag in Galaxy j7 Prime?😞😞😞

cursive cedar
#

@wispy fern I'm glad I helped you, If you ever need help with anything don't hesitate to ask!

#

@prime ferry I'm almost certain it isn't possible to fix render lag, but if your facing frame drops, Please put your graphics on lowest and fps to highest.

rotund flower
#

I have reached rank 100 for 6 seasons in a row. This season is the 6th. But i did not receive PERSEVERANCE V nor Perfectionist badge. Is it a bug. I tried restarting and log in and log out to no avail. What should i do?

still karma
#

I have another problem is the absence of some events on the Middle East server knowing that they appear in other accounts Is unified explanation for this error

prime ferry
#

@cursive cedar what are the specific settings?

cursive cedar
#

@prime ferry If you want to avoid frame drops, Here are the settings
Graphics set to lowest * smooth *
Fps set to whatever your highest is.

still karma
#

@cursive cedar I have another problem is the absence of some events on the Middle East server knowing that they appear in other accounts Is unified explanation for this error

cursive cedar
#

@still karma If you think it's a bug certainly for your account report it in #555492558428700682 you will find a form in The pinned messages

prime ferry
#

@Im Not Here i will try.....thanks for ....suggestion..

cursive cedar
#

No Problem if you ever need help with anything, Don't hesitate to ask.!

rotund flower
#

@cursive cedar I have reached rank 100 for 6 seasons in a row. This season is the 6th. But i did not receive PERSEVERANCE V nor Perfectionist badge. Is it a bug. I tried restarting and log in and log out to no avail. What should i do?

cursive cedar
#

@rotund flower If your certain it's a bug, Or there's something wrong with your account I prefer you to check #555492558428700682 or contact ingame CS,

You can report a bug by clicking the pinned messages in #555492558428700682

rotund flower
#

@cursive cedar thank you. I’ll try yout suggestion.

cursive cedar
#

@rotund flower No Problem mate, If you have an issue don't hesitate to ask!

fringe lichen
#

@night cloak

night cloak
#

@fringe lichen Yes?

primal anvil
#

Is the lucky crate exclusive to us?

fringe lichen
#

@night cloakhow are you bro ?

primal anvil
#

I’m in Canada and I don’t see it

night cloak
#

@primal anvil Do you mean lucky shop?

#

Hi@fringe lichen I'm good. come here #chat GWskaipGiggle

primal anvil
#

The new crate that’s came out with black backpack above premium crate

#

My friends from us all see it but I don’t

full iron
#

My game is loading?

#

@night cloak

night cloak
#

GWlulurdWaitWhat Have you checked on different network?

full iron
#

@night cloak bro Big Fan❤

mellow zinc
#

can you fix the aim of the m416? The green dot is too small. could they leave equal to akm?

full iron
#

@night cloak Bro Give A help How can I join The PMWC TOURNAMENT

fringe lichen
#

@mellow zinc check your scope setting

#

@mellow zinc you can change color of scope

mellow zinc
#

The problem is not the color but the size of the crosshairs.

#

M416 is small, in akm is medium

#

check the prints 👆🏻

night cloak
#

Holographics scope?

hollow dome
#

Where i can report cheaters,i have good material,any link?

mellow zinc
#

holographic sight is normal @night cloak

night cloak
#

So why not play with that?

mellow zinc
#

disturbs the side view

hollow dome
#

LINK for report cheaters?

night cloak
#

Kindly note a suggestion: Decrease The Day limitation for buying Room card in Clan Shop and increase the purchase limit (amount of room card). @

spring void
#

That Has been forwarded by a moderator

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slender citrus
#

Hello, where to report about achievement mission not counted?

steel wing
#

Im done of PUBGM

#

I use Mobile Data to play

#

I always did

#

And always worked perfect

#

But since yesterday im having the recconect thing

#

Anyone wana tell me where to report this

#

I just was about to make a clutch but couldnt

#

Because if the discconection

#

@night cloak

#

Please check what I wrote

#

I dont wana lose more games

crisp quest
#

Hey

#

I have a problem.

#

I've found allied elements in solo

#

Name (mostafaGRG)

hoary spoke
#

I want to be a publisher

night cloak
#

What is rusue teammates ???

frozen magnet
#

I lost my account

night cloak
#

Not more than connection issue. Try turning on and off airoplane mode or rebooting device. It can help @steel wing.

azure quail
#

Sir i am facing issue since 2 week. I am playing game on real me 3 Pro 6 Gb 128 Rom. My game crash during the game, i am really upset. Most of the time i am with my friends in lobby my game got crashed. Kindly remove this bug. And solve my solution

#

Kindly tell me solution

teal pivot
#

It happens everytime i press SEASON , I obviously have to restart the game and if i press again it will still happen . I dont know if happens to anyone else or if it is a glitch for everyone or something but this has to be fixed . Thx

night cloak
#

@teal pivot try the "rest to default" option in pubgm main menu

wet axle
#

how do I talk to some private adm I need some help ?

night cloak
#

Guys is GFX tool safe?

#

@night cloak not safe

velvet bone
#

Add more bloody loot in payload mode!!!!!

lament pilot
#

Where can i find beta version?

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

bold siren
#

Please language, @velvet bone.

storm flumeBOT
#

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @lament pilot.

polar marshBOT
#

@wet axle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crude basin
#

@vital sluice thanks guys for fixing the problem

young jasper
#

All hackers

night cloak
#

Is the Canada bug fixed yet?

young jasper
signal lava
#

What Canada bug

young jasper
signal lava
#

And why does the Canadian flag look like the Mexican flag in PUBG

#

Or am I colorblind

young jasper
signal lava
#

Idk what you’re trying to tell me but

bold siren
#

Please avoid spamming here and report the cheaters in-game and/or with this link, @young jasper:

http://bit.ly/report-pubgm-cheaters

smoky trail
#

Hey
I have problem with my account and i need someone to talk

#

I paid allot of money on my account and I’m afraid to lose it .

#

I’m the winner of RP season 9 and my username is S٠J

#

Please can someone talk to me

#

Anyone here?

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @smoky trail. Remember to read through #481198147478224896 before asking questions in the support channels.

smoky trail
#

Someone tried to hack my account. Can you help me with that?

#

I put an unique password but he still trying

wet wing
#

Wow s.j, that's you

smoky trail
#

Yes it’s me

sick shale
#

Connect it to another account

#

So you dont lose access if he got it

smoky trail
#

Why pubg support didn’t answer

narrow grove
#

Hello

polar marshBOT
#

@narrow grove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

charred wraith
haughty shadow
#

All tasks that state "any mode" exclude war mode. Then why say "any mode"?

analog orbit
#

Hello

I want to retrieve my account I was playing and I got a message written on
it I have violated the rules and the account was closed for 3 months
knowing that I do not know the reason for closing the account my name in
the game شمكارة¥ and Id 5235037524

I hope to reply as soon as possible

whole charm
analog orbit
#

Hello

I want to retrieve my account I was playing and I got a message written on
it I have violated the rules and the account was closed for 3 months
knowing that I do not know the reason for closing the account my name in
the game شمكارة¥ and Id 5235037524

I hope to reply as soon as possible

polar marshBOT
#

@valid mirage:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Canada login is working now

analog orbit
storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @analog orbit. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

analog orbit
#

@storm flume When will my question be answered

jovial hedge
#

Can anyone solve my problem?

dense mortar
#

I need help about this

#

anyone

chilly sierra
#

I need help

#

My friend have a 460 point with me and when he send me invitation i can't accept

#

Synergy

iron ridge
wind dock
#

@chilly sierra 1st check both don't connect already or send request for synergy connection
The connection both choose have space not fill by otherone

chilly sierra
#

I send him invitation but he can't find it

#

Its stay like that " select connections" for both of us ??

gloomy olive
#

Can I use the cheat report form for beta players too? Still watching the guy who has killed 12 of the first 28 players down using speed hacking. Recording for posterity.

#

Reported in game of course.

#

I just watched him outrun a UAZ

safe willow
#

I have encounterd my rating protection not working and this is my first time loosing points during the event please help

chilly raft
gloomy olive
#

Don't know what it's called but if you look at their player card using their ID number to look them up you can copy to clipboard there directly.

#

@chilly raft

polar marshBOT
#

@versed current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar marshBOT
#

@late juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ruby igloo
#

Hello

#

Ive one question

#

If i reached ace and got the parachute and then went back to crown 1, will i get season end rewards of crown or ace?

mossy magnet
#

you will receive the highest rank reward you reached

#

if you do reach ace and get demoted to crown you still receive the Ace Box reward @ruby igloo

ruby igloo
#

@Ahsora#7598 thnx bro :)

mossy magnet
#

you get around 800-1200 Silver fragments from it too

ruby igloo
#

More that that lol

mossy magnet
#

nah that’d be “too” generous of tencent

ruby igloo
#

In crown u get 1300

#

;__;

#

U get 1600 in ace ;-;

polar marshBOT
#

@raven perch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slender citrus
#

Hello, where to report about achievement mission not counted?

night cloak
#

@slender citrus which achievement are you talking about?

worldly parcel
#

How to fix freeze screen ?

charred wraith
proud silo
#

@charred wraith from royal pass

slow tangle
#

@charred wraith it is said to be for USA region..
Someone mentioned that

proud silo
#

@worldly parcel You should purchase a new phone, and check it processor first.

worldly parcel
#

@proud silo my phone r good

steel wing
#

@night cloak thanks Ill try that

proud silo
#

@worldly parcel which phone?

wispy quarry
#

My game doesn't show the scope button from where we can Change the scope anytime

#

How to fix this

wary meteor
#

Just eradicate this server

delicate steeple
#

Can i change bind account pubg? How?

pulsar geyser
#

Anyone have pubgm Bangladesh discord srvr?

delicate bramble
#

what kind of bug

#

?

#

no shop no crates no rp ?

#

no events

normal fulcrum
#

@delicate bramble Click on mission and return to lobby and it will be fixed

#

@delicate steeple Once linked, account cannot be unlinked

#

@wispy quarry if you mean by quick scope button, than you have to reset your controls and it will be visible.

#

@wary meteor What do you mean?

night cloak
#

How to join elite customs

#

@night cloak there is no elite custom in this server!

storm flumeBOT
#

Your level is defined by your server activity. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

night cloak
#

@night cloak how to apply for pmwc

#

@night cloakcheck you DM

#

@night cloak ok

inland knot
#

@normal fulcrum
Can you help me
Why I can't change the country in my account

normal fulcrum
#

@inland knot Are you from Middle East?

inland knot
#

@normal fulcrum
Yes but I live in Germany

#

@normal fulcrum
When I open any other account I can change it but in my account no

#

I don't know why

normal fulcrum
#

@inland knot What do you want to change?

inland knot
#

@normal fulcrum
I want to the country in my account

#

From Germany to USA

#

@normal fulcrum
Do you understand what I want?

normal fulcrum
#

Yes I do. But it won't work as per my knowledge

inland knot
#

@normal fulcrum
Why

#

@normal fulcrum
Is there any possible solution?

normal fulcrum
#

@inland knot Game can detect your current location

inland knot
#

@normal fulcrum
I know
But in any other account I use VPN and change it

normal fulcrum
#

VPN is not recommended to use along with Pubg Mobile

#

You might end up with an account suspension

inland knot
#

@normal fulcrum
I know
I just use to change the country in my account
But the problem I can't 😩
Because I want to buy that outfit 😥

normal fulcrum
#

Unfortunately nothing can be done

inland knot
#

@normal fulcrum
ƠK
Thank you ❤️

halcyon hedge
#

ii need help guys

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @halcyon hedge. Remember to read through #481198147478224896 before asking questions in the support channels.

echo tusk
normal fulcrum
#

@echo tusk Have you visited any site recently to get some freebies or shared your account details with anyone?

echo tusk
#

No I gave him the email so he buy me some UC but he connected it with his Gmail

#

Now I want to remove his gmail

normal fulcrum
#

You shouldn't have done that

#

Once linked, account cannot be unlinked

halcyon hedge
#

@storm flume i upload ss on media server @storm flume but i didn't know why

normal fulcrum
#

Machete is a bot @halcyon hedge

echo tusk
#

Oky.... Now can I chat with support pubg for more help.. Or what do now

halcyon hedge
#

@normal fulcrum but still bot did not respond on media lmao

normal fulcrum
#

@echo tusk You can ask in game CS

#

@halcyon hedge Is the issue with a channel or game?

halcyon hedge
#

@normal fulcrum game chexk media server

weak crescent
#

can someone explain why i got that while i'm streaming live ?

normal fulcrum
#

Regarding ban? @halcyon hedge

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @weak crescent.

halcyon hedge
#

@weak crescent i got same without any fxking reason

#

@normal fulcrum yes

#

@lofty orbit emulator

normal fulcrum
#

We do not provide assistance regarding ban @halcyon hedge

echo tusk
#

@normal fulcrum OK ty

halcyon hedge
#

@lofty orbit Gameloop

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @lofty orbit.

normal fulcrum
#

@halcyon hedge Your question has already been answered. If you require any further support, please move to #emulator-support

hollow dome
#

Any link for report cheater?

storm flumeBOT
#

Hello, @hollow dome!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

halcyon hedge
#

i click on emulator support but didn't open why?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @halcyon hedge.

hasty tree
#

@normal fulcrum where the emulator support option?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @hasty tree.

waxen flax
#

I want help daily login for 60 days isn't increasing stuck at 39 but i regularly login why ?????
Help

grizzled lark
#

You need to loin for 60 consecutive days, @waxen flax, If you miss a day it will start from day 1.

waxen flax
#

Does it mean 20 days + 40 more extrs

#

For completing

grizzled lark
#

Yes.

gusty grail
#

What is a diamond in popularity?

waxen flax
#

I regularly login and why isn't this server issue

#

Any specific time to login before it starts from 1

grizzled lark
#

If you miss a single day it will start counting from day one.

gusty grail
#

Received a diamond from a random team mate, +400 popularity

grizzled lark
#

The diamond gives you popularity points, @gusty grail.

gusty grail
#

@grizzled lark but where is it from?

rotund wagon
#

My PUBG account has been Frozen But i do not use any hack why any one help me.🙏

pliant skiff
#

@rotund wagon claim that file and sens a mail to tencent

#

i mean SEND

rotund wagon
#

Email Id

#

Which email id

normal fulcrum
#

You have to use file claim and wait for a reply. We do not provide any assistance regarding account ban @rotund wagon

rotund wagon
#

ok

slender citrus
#

@night cloak the login achievement, I login everyday but seems it doesnt counted. Still stuck at 56/60

rotund wagon
#

EMULATOR update

#

but im already updated

#

before 2 days

frozen pulsar
#

Any uc for cheap price ?

#

My old account hacked someone I spent lot of uc

night cloak
#

@frozen pulsar you can buy UC at cheap rate from midasbuy.com

normal fulcrum
#

@slender citrus You have to log in for 60 consecutive days. If miss 1 day, it will reset and start from day 1. If it is stuck than it means you have missed a day

frozen pulsar
#

How to get back my hacked account

normal fulcrum
#

@frozen pulsar have you recently visited any site for freebies or shared your account details with someone?

frozen pulsar
#

Any way

grizzled lark
#

As of my info it comes from an event, @gusty grail, but I'm not sure from which part, you need to ask the person who have sent you.

normal fulcrum
#

@lofty orbit Please avoid giving answers if you don't know the exact issue

#

@frozen pulsar have you recently visited any site for freebies or shared your account details with someone?

frozen pulsar
#

No @normal fulcrum some one playing with my account

novel karma
#

hello is there any admin around right now

#

i need some help

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @deep gyro:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

#

We are unable to provide assistance if you do not ask a question or state a problem, @novel karma. Remember to read through #481198147478224896 before asking questions in the support channels.

normal fulcrum
#

If you're account is hacked, it means your social media account must he hacked which is linked with pubg mobile. You need to contact your social media support

frozen pulsar
#

@normal fulcrum Facebook

normal fulcrum
#

@deep gyro Read above message

slim mango
#

@deep gyro msg me

grizzled lark
#

@deep gyro,

My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #481198147478224896 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

Get instant answers to the most common questions and learn how to use Twitter like a pro.

normal fulcrum
#

@slim mango And may I know why do you want him to msg you?

frozen pulsar
#

I lost my everything brother @normal fulcrum

normal fulcrum
#

Check above message @frozen pulsar

slender citrus
#

Okay noted, thank youu

normal fulcrum
#

@lofty orbit He probably fell for a pishing site and got his account hacked so wanted to confirm that

frozen pulsar
#

I just asked uc for my new account @lofty orbit

slim mango
#

@normal fulcrum porque lo quiero ayudar

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @slim mango. Refer to #613267301243944960 for language channels.

novel karma
#

Hello, can you guys explain this pls? why my id is frozen. My emulator is updated. My two ID just got frozen for two months while my emulator is updated. pls explain

slim mango
#

@normal fulcrum i want to help him

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @novel karma.

normal fulcrum
#

@lofty orbit I'm sorry that was my mistake. My net didn't load previous message so I didn't saw him asking for cheap uc offers

frozen pulsar
#

Help me

#

Someone playing with my account

gusty grail
#

@tardy pumice in erangle?

#

Did you kill them with kar, not just knock?

#

Mmm, I don't recall getting any bolt action kills whilst I had that mission open, it could be bugged. Do you have enough cards to skip the mission?

#

@tardy pumice ah, afraid I cannot help. Sometimes they input the wrong code, ie last season had the mission "kill 12 enemies in los leones with smgs", but you needed to use assualt rifles to complete the mission.

Ask around, someone may have found what you need to actually do to complete the mission.

The missions to jump on Ha tinh and El chapo roofs were also bugged this season.

tardy pumice
#

@gusty grailthx

frozen quarry
#

someone explain this ?

#

always played clean never used hacks or cheats
and my emulator is in the leatest verison
why i got banned ?

wet wing
#

@frozen quarry updata the emulator, if it's updated reinstall the emulator

#

or use another emulator

night cloak
#

Sike wrong support

vagrant onyx
#

@frozen quarry you need to update to latest version

polar marshBOT
#

@limpid silo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

surreal portal
normal fulcrum
#

@surreal portal What's the issue?

storm flumeBOT
#

Hello, @surreal portal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

storm flumeBOT
#

Hello, @sour hemlock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

mild moon
#

hi

spring void
#

@mild moon hello how may we help you?

mild moon
#

I am from india, and I have Ms issue, can i use VPN ? I mean Indian NEW IP ?

sour hemlock
#

I Reported him. Please make it too

spring void
#

@sour hemlock he will get banned just wait

#

@mild moon use of vpn is not recommended

mild moon
#

I will not use other country IP, I will use indian IP

sour hemlock
#

@spring void i'v been waiting now for maybe 4 Weeks.. i know they have much work. Ingame i changed the map for not beeing in the Same room as him😅

normal fulcrum
#

@mild moon If you have ping issues than you should ask your isp to fix the issue

#

@sour hemlock You can report him through the link as well

#

You can upload the screenshots in #media and share the link while reporting him

mild moon
#

but when i connect VPN, MS come 20

#

without VPN 100 ms

sour hemlock
#

@normal fulcrum i make it Beverly week

#

Every*

wise tinsel
#

Hy I can't find my friend name on ba*n list

#

@spring void

spring void
#

The list is just a partial list and doesn't contain names of all players @wise tinsel

polar marshBOT
#

@wise tinsel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring void
#

@wise tinsel still that is only a partial list

polar marshBOT
#

@sterile mango:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sterile mango
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Only for permanent

wise tinsel
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@spring void bro I want to that all the cheaters are in list or not

spring void
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Not all people, only few @wise tinsel

wise tinsel
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Where I can see all the people

spring void
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You cant