#questions

1 messages Β· Page 647 of 1

midnight agate
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πŸ˜”πŸ˜”πŸ˜”

night cloak
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@midnight agate Unfortunately, it's not possible. You can try to recover your Facebook account, that's your only option.

midnight agate
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Then what Is the profit of linking my mobile number to my game I'd

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I linked my mobile number too

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In pubg

night cloak
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@midnight agate The phone number linking is for rewards. It has nothing to do with login.

midnight agate
#

So u mean to say now I can't get my I'd back

night cloak
#

Unfortunately, that's the sad truth.

midnight agate
#

πŸ™πŸ™

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That was my season 2 I'd

night cloak
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RIP.

normal fulcrum
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@midnight agate That is just for promotion and offers

agile nacelle
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Pls remove the graffit from crates and give me school shoes instead πŸ˜­πŸ˜‘

slow tangle
#

Is it true crew leader gets UC?

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Like I was told my crew leader got 600 UC on her birthday

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And my birthday is gone no UC

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Or was she trolling?

upbeat sleet
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Car voice glitch in spectator mode

plain viper
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@night cloak

night cloak
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@plain viper Aloha! How can I help you?

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@slow tangle Trolling.

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@plain viper #chat.

fierce bough
night cloak
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@fierce bough Aloha! How can I help you?

plain viper
#

@night cloak

night cloak
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@plain viper What's wrong?

plain viper
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Nothing

night cloak
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Then don't chat here please.

plain viper
#

why?

night cloak
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It's a support channel.

plain viper
#

where is chat Channel?

night cloak
plain viper
#

@spring void jni isko waise ched rha hu hahaha

spring void
#

Use English and trolling isnt allowed @plain viper

plain viper
#

k

spring void
#

Now you will get muted if you continue

lyric vector
#

can get help

night cloak
#

@lyric vector Aloha! How can I help you?

polar marshBOT
#

@lyric vector:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

lyric vector
#

pubg steam if i use crack would fly my account?

night cloak
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@lyric vector We do not provide support for PUBG PC.

lyric vector
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i try ask there but they dont replay coz i have a cracked game not available in steam to buy

night cloak
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@lyric vector We can't help you sorry.

lyric vector
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no problem

keen crater
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I keep getting server timed out error in between matches

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Even tho i got pretty gud internet

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And sometimes if i close the mic and reopen it , i wont be able to hear my teammates and my teammates won't be able to hear me unless i restart

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Btw this didn't happened on my previous device and this only happens on my Redmi Note 7 pro

fresh mica
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@haughty sleet Hello can any one reply me that this mean >> your account will be banned for violating regulation What is violating????? HOW HOW Please explain

zenith pilot
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Hey I have a problem: I want to activate the gyroscope, so I put on "always on" but it doesn't work yet. I tried to recalibrate my gyroscope and accelerometer in my phone settings, try to fix the client with the repair command on the main menu of pubgm but he doesn't work yet. I don't know what to do and the customer service ingame redirect in the FAQ but I've already check the FAQ πŸ€”

keen crater
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Violating - break or fail to comply with the rules

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@zenith pilot which phone do you have?

fresh mica
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Which one i just adding to emlator key keyboard arabic , english like that

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And its from tencentgaming lol version

zenith pilot
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Xiaomi mi Mix 2 @keen crater I know I have an accelerometer and a gyroscope but it doesn't work on pubgm

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That's weird πŸ€”

fresh mica
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Hello guys there page fb? reply me admin or someone else

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about this

keen crater
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@fresh mica can you be more specific?, i do get it that you get that violating message but what else? Does it prevents you from playing?

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@zenith pilot for some reasons this happens on k20 pro too

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I think u should re calibrate and restart device

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That fixed the problem for k20

zenith pilot
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I already recalibrate @keen crater

keen crater
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Also, check the gyroscope sens

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Maybe you have it at 1% accidently

polar marshBOT
#

@fresh mica:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

zenith pilot
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Gyroscope sens are on default πŸ˜…

keen crater
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Does scope on works?

zenith pilot
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So I try to recalibrate, after I turn completely off my device and then I retry? πŸ˜€ ( Sorry I'm not excellent in English )

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Yes always on

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But I tried also on scope on

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And it didn't work too

keen crater
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I can only think of two things rn

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Restart device and then play

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Or try flipping your screen

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Might be some software issue

zenith pilot
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You mean erase all the data of my phone?

keen crater
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No no

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Dont do that

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Just restart

zenith pilot
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Just turn off the device?

keen crater
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Switch on and off

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Yes

zenith pilot
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Oh ok πŸ˜‚πŸ˜‚

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And what's flipping my screen?

keen crater
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Apparently pubgm isnt the most stable game out there

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You go like landscape

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To reverse landscape

zenith pilot
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Oh ok well I will try that thanks πŸ˜„

keen crater
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It worked!?

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Dang

zenith pilot
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It works I restarted my phone 😁

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Thanks a lot 😁

keen crater
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I feel like i did a good deed

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No problem

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Enjoy your game

zenith pilot
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😁 thanks πŸ˜„

keen crater
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If you wanna play

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Add me

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BOxMetaDude

zenith pilot
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Yeah but I'm on Europe server I don't know for you 😁

opaque zenith
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this game needs to be fixed

keen crater
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Asia

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Lol i came here for solution but ended up helping someone

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Moderators where you at

opaque zenith
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like im getting hit markers with a m24 on the same person 6 times and only do 200 damage and then had a kill on someone before

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so whats the 10 damage per hit smh

keen crater
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Keep an eye on ping

opaque zenith
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20 ping

keen crater
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Check for background data usage

icy carbon
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Something pops out from my screen when I toggle and hold shoot (iOS)

keen crater
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Damn 20 ping

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@icy carbon are you 4 finger?

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Or 3

icy carbon
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3

keen crater
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Recently ios 13 got an update for gesture

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I'm sure it's that

opaque zenith
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i range 20-90 ping

keen crater
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How about other guns?

opaque zenith
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and that aint gnna make it so each hit is 10 damage

keen crater
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Is it only m24

opaque zenith
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ive had it happened in the past but i had higher damage and higher damage so wasnt easy to tell

keen crater
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Android or iOS?

opaque zenith
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i just noticed it rn cause i killed someone and then me and my team mate both hit the same kid and i headshot him at the same time he headshot him

keen crater
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Thats network delay

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Pubg will be gud

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But network delay causes it

opaque zenith
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he was still alive 3 hits after that lol

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thats the problem

keen crater
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@opaque zenith iOS or Android?

opaque zenith
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android

keen crater
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Which phone?

opaque zenith
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moto z2 play

keen crater
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I don't know much about that phone but you should head over to apps (or installed apps) and search pubgm and clear only its cached data

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Only cached data

opaque zenith
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i have

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lol

keen crater
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Then restart phone without opening the game

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Oh u did

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Then i have no idea

opaque zenith
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ya i clear cache every few days

keen crater
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If there's hit mark after every shots

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Them its kinda hard to tell

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Whats happening

opaque zenith
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idk

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smh

keen crater
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Idk what smh means

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Lol

opaque zenith
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they also need to fix the sound bug

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and smh is shake my head

keen crater
opaque zenith
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the sound bug hasnt happened to u? lol

keen crater
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I just advice u too leave that player and be pacifist

opaque zenith
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been happening to everyone in my clan and everyone i play

keen crater
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I did reply but it got censored

opaque zenith
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ohh

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lol

keen crater
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Thats something pubgm devs wud never do

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They busy in making thicc skins

scarlet kraken
keen crater
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@scarlet krakenu dont have permission

opaque zenith
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i would

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but we dont have permissions

scarlet kraken
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And report using the provided link

opaque zenith
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thats to much work

scarlet kraken
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Don’t message here @opaque zenith

opaque zenith
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ive already reported it and emailed pubg about it a week ago

scarlet kraken
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Great than you don’t have to mention here

opaque zenith
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first off who u? like we were having a convo and u come in telling us what we can and cant do

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lol

keen crater
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Damn man why can't we get a simple game?

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Lawl

scarlet kraken
opaque zenith
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idc

scarlet kraken
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Don’t have a conversation here @opaque zenith

opaque zenith
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sucks

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u never answered my question tho?

keen crater
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@opaque zenith i forgot you couldn't have a convo here

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Its against the rules

polar marshBOT
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@keen crater:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

scarlet kraken
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Please use a correct channel @opaque zenith much appreciate it

opaque zenith
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@keen crater we werent u were helping me with support

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something the support people dont do obv

scarlet kraken
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πŸ€”I don’t know about that

opaque zenith
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u dont know about that? read the messages kid

icy carbon
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@keen crater And how do I fix that?

opaque zenith
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@icy carbon hes banned from the chat cause of @scarlet kraken

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lol crazy

icy carbon
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?

scarlet kraken
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@opaque zenith please don’t call people who are trying to help you kids

opaque zenith
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he cant help u cause he got banned from the group

scarlet kraken
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please use a correct channel @opaque zenith again

opaque zenith
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@scarlet kraken u aint helping me though kid? @keen crater was

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im still trying to get help soooo

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not gnna happen

glacial gorge
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Please remove graffiti from crates
It's the worst item ever , not useful in battle royal and tell your enemy about your location that some one been here

scarlet kraken
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Okay than I will go straight into my argument. You are not asking for help, and you are chatting (use #pubg-mobile ) Also, don’t be rude to people who are trying to help you, and if you find any bugs, report at #555492558428700682. Again, don’t call me kids, even though it’s true that I’m still a student, yet I’m a adult since I’m in uni. Much appreciated.

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sorry for the long message but this convo ends here.

opaque zenith
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can u not have a convo here

scarlet kraken
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@glacial gorge I agree with you

opaque zenith
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we are trying to find help

dense token
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What is this hat? When my friend was trying to give me his gold hat it shows these two items?

scarlet kraken
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@opaque zenith I honestly give up on you

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@dense token it’s a Easter egg I reckon

dense token
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@opaque zenith you were talking too so don’t act like he’s the only one that was.

polar marshBOT
#

@knotty dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

dense token
#

I doubt it’s an Easter egg. Has to be a bug of some sort.

scarlet kraken
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I highly doubt it is, pubg used to transform beanie hat into other hats

uncut tide
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Hacker

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Pubg mobile admin r sleeping

past needle
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!help

supple horizon
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@polar marsh if gfx tool illegal why still exist in playstore

glacial gorge
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Please remove graffiti from crates , it should only be available like parachute trail's buy them from silver frag in redeem not from uc and crate coupon

supple horizon
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@glacial gorge silver fragments are better than graffiti

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At least we can buy some craps

glacial gorge
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Yeah silver frag is much better , even shoes are better than graffiti

glacial gorge
#

Please everyone appeal to pubg
For removing graffiti from crates
This community is good it's need something better and useful then graffiti

Everyone please let TENCENT know that nobody wants graffiti and it needs to be removed forever
Spread this message as much as possible

Until graffiti is removed from crates

eternal vault
#

Is there any admin here

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You have the most joking security system we are tired of this

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Pubgmobile is a disaster now no more enjoying no more fair play this is to much we are playing to get outbof life stress and a noob whit money can shoot behind the wall and jump to the sky
How is that a fair play

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Just let everyone use hack and remove that report botton is just for the dicor nothing else
Pubg mobile from 10 to πŸ‘Œ

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

#

@jade rivet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

prime ferry
#

How i can get retuner mission?

#

Can anybody tell?

cosmic gazelle
#

My game refreshes a lot of time like this even when my Net is stable and I've even repaired the game and formatted my phone

scarlet kraken
#

@prime ferry when u go offline for a few weeks

buoyant tangle
#

is there any admin ?

night cloak
#

Anyone can help me?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

night cloak
#

@night cloak What has happend?

#

@cosmic gazelle Do you use GFX apps?

opaque ginkgo
#

I got same hacker 5 times since 1 week

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And reported every time

storm flumeBOT
#

Hello, @opaque ginkgo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

polar marshBOT
#

@opaque ginkgo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

spring void
#

@buoyant tangle how may i help you?

glass hawk
#

Where Cam I Find PUBG Philippines ?

night cloak
#

@prime ferry You must not login to your account for a while

glass hawk
#

Pubgm*

#

Pls Help

opaque ginkgo
#

Is that bot mad?

spring void
#

@glass hawk what do you mean by pubgm phillppiness?

glass hawk
#

Where si The Link for pubgm Philippines

spring void
#

The discord server?

glass hawk
#

Yeah

polar marshBOT
#

@opaque ginkgo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

buoyant tangle
#

@spring void im not getting subscription option on my account πŸ₯Ί

spring void
opaque ginkgo
#

Hey @spring void has this bot gone mad

buoyant tangle
#

i purchase prime subscription from someone then they scam it was fake .. pubg team remove subscription button from my account how can i get it back

night cloak
#

@opaque ginkgo How long has he been texting you?

opaque ginkgo
#

2 min 2 times

#

Although my query is different

night cloak
#

@opaque ginkgo He's just a robot, he make a mistake sometimes

opaque ginkgo
#

Okay

polar marshBOT
#

@opaque ginkgo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

fleet tundra
#

Is Amber here ?

#

@night cloak?

#

Pls answer me

polar marshBOT
#

@pulsar pasture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

#

@flint shadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

marble zenith
#

Yo i need help

bold siren
#

Yo how can we help you?

fickle arch
#

I want to talk to an official

#

I want to talk to an official

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fickle arch. Remember to read through #481198147478224896 before asking questions in the support channels.

cosmic gazelle
#

@night cloak noo

slow wigeon
#

I nd help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @slow wigeon. Remember to read through #481198147478224896 before asking questions in the support channels.

slow wigeon
#

I wanna to disconnect my fb account from pubg mobile

night cloak
#

You can't.

polar marshBOT
#

@slow wigeon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

shy trout
#

My merit is 4 cuz of shittiest payload mode ,-,

cosmic gazelle
#

My game refreshes a lot of time like this even when my Net is stable and I've even repaired the game and formatted my phone

shy trout
#

Dog game

spring void
#

@cosmic gazelle when did it start happening?

#

And did you use any third party apps or modified any ingame file?

blazing saddle
#

@cosmic gazelle Seems like your client files are corrupted. I would suggest reinstalling the game if Repair doesn't work.

sage bridge
#

Hello i need help when running on full screen that's how my screen looks how do i make it totally " FULL SCREEN " without it notched like this ?

spring void
#

@sage bridge is that on mobile or emulator?

sage bridge
#

Emulator " Tencent Gaming Buddy "

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @sage bridge.

night cloak
#

How do you know exactly if a player is cheating or just better then you.

spring void
#

@night cloak sometimes it is very clear, or else you can spectate them if they have killed you

sage bridge
#

@night cloak Know exactly how the game is if you been playing it for a while and you know whats possible and whats not... You know the diffrence by movment , AIM , or any other suspicios activity. I been playing the game since 2 years DAILY ... And i can notice a hacker from 1 wrong movment...

night cloak
#

@sage bridge @spring void Thanks for the info.

spring void
#

||i dont think it has been two complete years since game is out||

sage bridge
#

Not that i accuse on spot , but simply , you get the get facts straight what's possible and whats not , even from your own action in game πŸ˜‰ But if u are not sure , Specatte for few min see what comes along before reporting if u are at least 95 % suspicios of someone cheating πŸ˜‰

#

@spring void Are you able to help me with the screen reolution still sir?

spring void
#

Use emulator channels

cosmic gazelle
#

@blazing saddle I've sent this game from my 1 phone to one which I'm using right now via Shareit, but it was originally downloaded from Google Play, is this causing trouble?

spring void
#

It might had been corrupted while transfering

polar marshBOT
#

@cosmic gazelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

#

@cosmic gazelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

night cloak
#

How do i stop raging everytime i lose a game?

blazing saddle
#

@cosmic gazelle Yeah probably that is the issue. It is always advised that you download the game from Play store or the Official website, since they have different resources and files for different devices.

cosmic gazelle
#

Can I get B.A. N for using this as it got corrupted,I cant download right now as I dont have much data @blazing saddle

spring void
#

@night cloak maybe try getting better? And please use #pubg-mobile for weird questions

blazing saddle
#

Nope, it won't cause an account suspension but it will keep giving you such issues, @cosmic gazelle.

cosmic gazelle
#

@blazing saddle Owke thanks.

marble zenith
#

@blazing saddle yo r u an admin here or smth

#

Need some help

#

Hellllooo

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @marble zenith. Remember to read through #481198147478224896 before asking questions in the support channels.

marble zenith
#

Idk why I can't download the game from playstore... I want an apk version

#

You used to have one at ur official website

#

But now nah

normal fulcrum
#

@marble zenith Which site did you visit? Can you share the link?

marble zenith
#

What

crisp turret
#

@marble zenith can you explain what issue you face while downloading though PlayStore

marble zenith
#

Not just pubg on playstore

#

Every larg game so nvm

#

I just want an apk version

normal fulcrum
#

@marble zenith Site is working fine

blazing saddle
marble zenith
#

It's only 150m

#

Should be like 2gb

blazing saddle
#

It will download the resources after installing, ingame, @marble zenith.

marble zenith
#

Like it used to be

#

I know man

#

Got problems in that too

blazing saddle
#

What issues are you facing, @marble zenith?

#

It would be better if you elaborate it so we can assist you better.

light trout
#

The apk file you download from the official website will be around 200 MB

polar marshBOT
#

@pale matrix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

marble zenith
#

Download stops in like 40%

blazing saddle
#

Have you checked your network, @marble zenith?

marble zenith
#

It's slow

#

That's why I want an apk version omg

#

Like a full package

crisp turret
#

@marble zenith if you need apk file so you can download it from official site of pubg

marble zenith
#

Can i get the ovv

#

Obb

normal fulcrum
#

@crisp turret Please avoid interfering between moderator who's already trying to help him

crisp turret
#

You can save obb separately

marble zenith
#

What do u mean

blazing saddle
#

Oh I get it. But you will still have to download the obb file seperately, @marble zenith. Is that fine with you?

marble zenith
#

Yeah

#

I want both the app and the obb

normal fulcrum
#

@marble zenith I think you should try changing your network or browser

marble zenith
#

Dude i tried everything

blazing saddle
#

Alright, I'll send you the drive link privately after I upload it, @marble zenith.

marble zenith
#

Aight thanks

arctic veldt
#

When will the iPhone winner be announced?

dapper furnace
polar marshBOT
#

@dapper furnace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

storm flumeBOT
#

Hello, @dapper furnace!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

dapper furnace
marble zenith
#

@blazing saddle u still here bro

blazing saddle
#

Yes, @marble zenith. The obb file is taking longer time to upload.

marble zenith
#

K take ur time

#

Sorry

raw lark
#

Is there someone I talk to?

#

@blazing saddle are you here

spring void
#

What is the issue? @raw lark

raw lark
#

@spring void 10 years I do not know what is the reason?

#

@spring void Can you help me?

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @raw lark. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

raw lark
#

Is there someone I talk to?
I need someone

#

I don't taking with bot

velvet vault
#

Does anyone know what is the + icon below scope adjust is?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

velvet vault
#

Never seen it in gameplay

polar marshBOT
#

@distant isle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

granite stone
#

Is wegame a official to pubg?

night cloak
#

Yes @granite stone.

polar marshBOT
#

@granite stone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

paper gazelle
#

can i unlink my google play account i have linked to my pubm account?

bold siren
#

No, you cannot unlink accounts.

paper gazelle
#

then can i link more than one account ?

bold siren
#

You can link 2 accounts, yes.

paper gazelle
#

i mean two gmails

#

i have balance on a google play account and i wanna purchase uc, but i have connected other account

#

to my main account

#

so i am unable to make purchase

#

before linking the other gmail, i was able to make purchase

broken sierra
#

@paper gazelle remove all Gmail accounts other than the one with google play balance from your phone. Then try purchasing from shop. It will work 100%

paper gazelle
#

Thanks a lot!

#

@broken sierra it worked! Thanks a lot! ❀

broken sierra
#

All good πŸ’™

slender roost
#

There is a scamming going in game

#

If we click that scamming we can't log back in

arctic veldt
#

Hey guys do you know when will they announce the iPhone winner??

jaunty cobalt
#

@night cloak yes

#

You'll get to 100 this week @night cloak

night cloak
#

@jaunty cobalt ThxπŸ’ͺ

#

Do not give me this β€˜report bug in game stuff’ I have a question and wanna know if anyone here is having the same issue: logged on, all my controls for FPP, TPP, and zombie mode were half way off the screen and messed up so I had to restart my controls - frustrating but atleast I could see the controls again and get them back to a halfway normal position on screen. Onscreen when I am looking around (right side) my character randomly jumps, it’s not a issue with my screen - well taken care of device and use it for things that would be noticeable on other apps if it were my device. So why is my character jumping randomly when looking around without pressing a button? Wtf..

#

^ this stuff is youtube worthy πŸ˜‚

spring void
#

@night cloak are you sure nothing is touching the jump button

night cloak
#

I moved the jump button and cleaned the screen just to be sure

spring void
#

Regarding the buttons being slightly off screen i have also faced it

night cloak
#

I have faced the buttons being moved in the past, but the jumping thing is new

spring void
#

@night cloak please try repairing from login screen

night cloak
#

That’s what I’m about to do, just curious if anyone else has ran across this issue before - its a new one on me

#

It makes for a funny one tho

#

Thank you @spring void

spring void
#

Welcome

polar marshBOT
#

@junior rune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

glossy sable
#

What do you mean, @junior rune?

night cloak
#

Rescue teammates in classic mode means?

upper stag
#

Ω‡ΩƒΨ±

polar marshBOT
#

@buoyant spoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

#

@junior rune:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

glossy sable
#

@junior rune Just forward them the message above.

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @upper stag. Refer to #613267301243944960 for language channels.

junior rune
#

that message doesn't help anybody

night cloak
#

@night cloak It is a typo. Rescue teammates in payload mode.

glossy sable
#

@junior rune It's the instructions.

junior rune
#

ig I cant talk..

glossy sable
#

Just use the word suspension instead.

junior rune
#

oh gotcha

#

how do you get suspended without any proof?

glossy sable
#

And actually, there's nothing to be said there; all you need to know about it is in the bot's message.

junior rune
#

so if the automated system cant help you then you just lose your acc?

glossy sable
#

There is always a reason, keep in mind it's not necessarily due to cheating.

junior rune
#

what could other reasons be?

glossy sable
#

It's automated for the messages, but there's humans inspecting afterwards.

#

Having you asking this question means you didn't read the bot's message thoroughly.

junior rune
#

ight

polar marshBOT
#

@jaunty ledge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

opal pond
storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @opal pond. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

opal pond
#

I didn't use anything wrong !!

night cloak
#

@opal pond Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

polar marshBOT
#

@opal pond:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

shadow venture
#

I have questions some player use ESP hack it's call location hack please something do that issue

storm flumeBOT
#

Hello, @shadow venture!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

fleet tundra
#

Is Amber here ?

night cloak
#

Aloha! How can I help you?

fleet tundra
polar marshBOT
#

@pine sleet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

fleet tundra
#

Do u remember me from yesterday

#

How can I confirm that?

night cloak
#

@fleet tundra Write, "Yes I confirm." And tell them which one to block.

fleet tundra
#

@night cloakok thank you

night cloak
#

@night cloak thanks for the help. Appreciate it.

#

You're welcome, happy gaming!

#

You too

fleet tundra
#

Is this okay amber ?

#

@night cloak?

empty pike
spring void
#

Let me guess another time about hackers?

empty pike
#

its licence hacker????

spring void
#

There is nothing like a license hacker

empty pike
#

aimboot,speed all he is using...pls ben him

storm flumeBOT
#

Hello, @empty pike!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

spring void
#

We have already told you on how to report hackers so please stpp bringing same questions again and again

polar marshBOT
#

@wise tinsel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

fleet tundra
#

Amber pls answer me 😭

arctic veldt
#

Hey guys do you know when will they announce the iPhone winner

slender roost
#

Numba 4 is my friend someone from Indonesia hax his account in pubg

#

Careful everyone there is scam in pubg mobile they sent u link in games if u click that link u might lose ur account

spring void
#

@slender roost dont click on links you receive by random people, check then first

slender roost
#

@spring void yes that's why I'm warning others people the link say u can get free forze m416 skin

cursive cedar
#

@spring void is the link in game?

#

Or does someone send it to you? @spring void

spring void
#

@cursive cedar they are not ingame

cursive cedar
#

Kk

cursive cedar
#

@night cloak if that's the case go and play Asia

spring void
#

@night cloak
1 dont abuse
2 i dont see a reason go restrict them not to play in that server, everyone has a choice to chose whoch server he wamts to play just because you dont like them doesnt justify that

cursive cedar
#

Thx

polar marshBOT
#

@hollow merlin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

sleek belfry
#

Why sometimes in tdm when I die my gun doesn't appear and I need to wait like 30-45seconds to my gun to appear?

night cloak
#

It's loading

sleek belfry
#

45sec? everytime when I die?

#

are u kidding what u mean is loading

#

i am the only one that gets the bug

prisma oasis
#

No team voice chat glitch

night cloak
#

Don't know probably because potato phone or something

sleek belfry
#

xiaomi mi9

#

potato?

#

ok

#

you a player and u answer me like u a developer or something

languid nexus
#

my game is very laggy since a few days, it's freezing and there is like a biiiip sound very often. I tried to reduce my quality but it's the same issues. I'm on a S8+ btw

sleek belfry
#

can you fix the bug where in tdm the guns sometimes take 45-50sec to my gunn to appear when I die? @merry sandal @neon patio

cursive cedar
#

Hello, @sleek belfry

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

#

@sleek belfry Admins, Contributor, Mods can't fix the issue please report the bug in #555492558428700682 and read above ^^

polar marshBOT
#

@devout chasm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

rose mango
#

i need help please ..

cursive cedar
#

@rose mango Hello! How may I help you?

ocean fractal
#

What if clan leader is unactive about more than a month. Can it be possible to transfer leadership?

polar marshBOT
#

@rose mango:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

cursive cedar
#

@ocean fractal only if he transfers it

ocean fractal
#

@cursive cedar heis dead

cursive cedar
#

@ocean fractal R.I.P

ocean fractal
#

Kinda of @cursive cedar

cursive cedar
#

@ocean fractal I believe it's only possible if he transfers it or someone does it from his/hers account

graceful parcel
fleet tundra
#

Did I answer this correctly ?

#

I not gonna ask anymore just answer this .

cyan citrus
#

@fleet tundra submit a report to twitter for hacked account not pubg

fleet tundra
#

I don't have access to Twitter

cyan citrus
#

you dont need access to your account to submit report

fleet tundra
#

I don't know what s username of this Twitter account

#

Did I answer that currently?

#

Message on 19:09 ?

polar marshBOT
#

@latent hawk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

#

@toxic sandal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

idle kite
#

The deadeye title is legit broken......
I killed 5 enemies 100 meters Away by headshot ( didnt miss any shot, they had level one and two helmets)
in Platinum tier, solo match and I didnt get the achievment......
Please fix this!

brittle hollow
#

Hi is there someone who can help me

formal talon
#

Hia, is there any possibility to transfer account from android - Google play to iOS besides of FB?

cursive cedar
#

@brittle hollow Hello how may I help you?

formal talon
#

I know that is also tweeter but Its not The way in my case xd

brittle hollow
cursive cedar
#

@brittle hollow what do you mean, wheres the issue?

brittle hollow
#

I haven't changed my signature @cursive cedar I was at school

cursive cedar
#

@brittle hollow you think ur account is hacked?

brittle hollow
#

Yes but I changed my account for the last month how can they still access @cursive cedar

cursive cedar
#

@brittle hollow did you share your account password or click on a suspicious link?

brittle hollow
#

No

cursive cedar
#

Well if you are 100% Sure your account is hacked then ask for support

keen solar
#

Can i update to ios 13.2 on ipad without any bugs?

fleet tundra
#

@brittle hollow I have the same issues

#

These hackers are from Indonesia he linked his Twitter account with my pubg acc

#

I'm in connection with support team for more than one month

#

I hope they will help us mate 😭

cursive cedar
#

@fleet tundra was your social media hacked?

fleet tundra
#

No I entered a worng website and they linked my pubg account with a Twitter account which I don't have

night cloak
#

Hello anyone here? I need a small help

cursive cedar
#

@night cloak Hello! How may I help you?

raw lark
#

@glossy sable @blazing saddle Is there someone I talk to?

blazing saddle
#

What is the issue, @raw lark?

fleet tundra
#

Someone is messing with my account I try for month to remove the hacked linked Twitter account they don't help ! What is pubg support team build for !!!!!

raw lark
#

@blazing saddleMy Facebook account has been hacked

#

After a while I regained my account

fleet tundra
#

@raw larkhow

#

Pls 😭

raw lark
#

Noticed the hacker linked to a Twitter account

#

Someone hacked my account to manipulate the game making my account blocked

#

@blazing saddleAt any price recovered

#

Can you help me

fleet tundra
#

@raw lark I don't know which account is linked (username) uso .. I only know its a Twitter account

#

Im tired trying 😣

formal talon
#

Hia, is there any possibility to transfer account from android - Google play to iOS besides of FB? Tweeter is also not an option

nocturne creek
#

Will throwing mechanics ever come to mobile?

#

cause it seems quite fun to throw items at ppl

cosmic gazelle
#

A Noob was teaming up in a solo player,I want him to be bannedddd

#

There's no option in, in game CS to report

nocturne creek
#

@cosmic gazelle interesting...

cosmic gazelle
#

Every body is sleeping over here I guess

cursive cedar
#

@cosmic gazelle there is an ingame option to report someone

cosmic gazelle
#

But how Pubg is gonna know that the person is teaming up, they might know about hacks but what about teaming up

#

I have a screenshot

silver ore
#

Please send best speed dns for game !

nocturne creek
#

@cosmic gazelle screen at most 30 sec of teaming and send it

cosmic gazelle
#

Send where

nocturne creek
#

where u would for screenshots

cosmic gazelle
#

That's what Im asking..where to send those screenshots πŸ‘€

#

There's no option in game

nocturne creek
glossy sable
#

Upload your screenshot on a host website like imgur (it can even be #media) and send them the link.

cosmic gazelle
#

@glossy sable in mail?

#

See this noobs

glossy sable
#

No, in-game CS.

#

Along your report.

cosmic gazelle
#

@glossy sable dude there's no option, they just keep on asking me to select from their custom options and then its done,nothing works out

#

Thats what happen when I tried to do it,there's no way to send a custom message to them like we were able to do previously

glossy sable
#

@nocturne creek About your question (throwing items); we can't guarantee it will come to mobile, but if it does it will be in a a few months.

#

@cosmic gazelle Not that, the report you made?

cosmic gazelle
#

They ask, is there something else,I select yes and then they send me this message to how to contact them in a same way then solving the current issue

#

@glossy sable so do I need to send the imgur link at Report Player option

nocturne creek
cosmic gazelle
#

@nocturne creek alright..thanks :)

nocturne creek
#

np

glossy sable
#

The email is this one: PUBGMOBILE_CS@tencentgames.com

#

And yes.

velvet bone
#

Wtf

#

The game won't find me a bloody match!

#

Miramar, Europe, FPP

#

Absolutely Ridiculous!

glossy sable
#

Yes, very.

nocturne creek
#

fpp isnt very famous

velvet bone
#

Fix it now!!!

glossy sable
#

Something else to say Sam?

velvet bone
#

Or else

glossy sable
#

Else?

cosmic gazelle
#

@glossy sable then what about the one which he sent?I mailed it on that mail

velvet bone
#

I won't play for another month

glossy sable
#

Spooky. Guess I'll fix it at this moment then.

nocturne creek
#

oof

velvet bone
#

Can't add reaction, but ❀

cosmic gazelle
glossy sable
#

Love you too.

nocturne creek
cosmic gazelle
#

Pubg isn't planning to imporve their customer service?

#

Improve *

nocturne creek
#

i dont think so bud xD its been this way ever since i started playing

haughty cypress
#

@silver ore what does dns got to do with speed lmao

nocturne creek
#

accept they added a direct email finally

glossy sable
#

(Looking for a serious answer for you)

cosmic gazelle
#

At least before I use to get the real replies but now just bots @nocturne creek

nocturne creek
#

yep but the real responses werent really helpful they would tell me would get bak to me and i never got replied to

glossy sable
#

The in-game Customer Service is the best way to contact them; even if you get automated responses most of time, you'll get through eventually.
As Kirby just mentioned, the human provided answers were most of time generic answers too, so didn't change much.
You can always e-mail them if you want, using the address I provided you, you'll get an answer from the one Kirby sent (it may vary, depends on how the mail is forwarded internally).

slender roost
#

Does any1 can talk with pubg developers?

storm flumeBOT
#

You can contact the customer service via the game settings, @slender roost. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

nocturne creek
#

interesting...

slender roost
#

I want to talk with real person not bot

nocturne creek
#

well hi there

slender roost
#

Ru developers for pubg ?

#

Well if u ain't I'm sry

nocturne creek
#

not even close but i very much doubt that you'll reach one

slender roost
#

My friend is napli got hack by Indonesian

#

LTR clan

glossy sable
#

Just report them.

#

Do you have screen recordings?

storm flumeBOT
#

Hello, @slender roost!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

nocturne creek
#

ye cause im confused by that screenshot

glossy sable
#

If you do, you can follow the "alternate" option on that bot message.

polar marshBOT
#

@rapid cypress:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

nocturne creek
#

@slender roost frank is the closest thing to a dev

slender roost
#

@glossy sable they steal my account they tried mine too

glossy sable
#

@nocturne creek Thing? GWjianWut

nocturne creek
#

yes lol?

glossy sable
#

@slender roost So is it an in-game cheating issue or an account issue?

slender roost
#

Account issue

glossy sable
#

Can you develop more on that?

slender roost
#

They sent m416 free skin link

#

Da froze 1

nocturne creek
#

interesting...

slender roost
#

In games

#

Go claim u will get m416 like that

cursive cedar
#

@glossy sable can someone hack my account if I only click a link?

#

Just clicking a link can get my account hacked?

slender roost
#

@cursive cedar yes bro trust me

glossy sable
#

@cursive cedar People can do anything nowadays. GWloopyBlobShrug

slender roost
#

@cursive cedar they are from Indonesia

cursive cedar
#

Oh

glossy sable
#

@slender roost Account security is your own responsibility.
Contact the customer service of the social network that's linked to your game accout.

slender roost
#

@glossy sable thanks

glossy sable
#

Perhaps, next time, don't click on dodgy links...

#

You're welcome!

nocturne creek
#

@cursive cedar i wouldnt say just by clicking link but if u put ur ID and stuff like they usually ask then yeah very much possible

#

@cursive cedar please dont fall for those free uc scams u be seeing cause we already have enough hackers

cursive cedar
#

@nocturne creek yeah ik I was just curious

low agate
#

How do I get my clan back?

covert hound
#

Ask the new owner nicely @low agate

low agate
#

Or just bc I was busy for a few months some random guy gets my clan?

polar marshBOT
#

@heady sapphire:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

low agate
#

@covert hound lol

covert hound
#

I’m serious only way possible

low agate
#

K, I'll tey

#

*try

polar marshBOT
#

@quartz pumice:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

fleet tundra
#

@slender roostthey steal my account too with Twitter account

#

I have access with Google and they login with Twitter I be benn trying for month to recover my account ...

#

Nothing is working

#

Maybe I have to quit this game

#

I can even prove the ownership of my account but they do nothing to help you

#

It's unfortunate how much money is spend on this game

slender roost
#

@fleet tundra did u know where is da hacker from ?

fleet tundra
#

From Indonesia

covert hound
#

Did you try and get a free skin or UC or anything like that @fleet tundra

fleet tundra
#

@covert hound yes internet website

covert hound
#

Yea no one is gonna be able to do anything for you that’s your own fault lol

fleet tundra
#

@covert hound 😣 rly !

nocturne creek
#

@fleet tundra all i can say is try not to use those websites unless its autherized which mostly come from redeem codes u collect from watching pmco's and things like that

fleet tundra
#

I'll never do it again

#

Pubg should block all these messages!!

nocturne creek
#

ye but that would limit language allowed to be typed

fleet tundra
#

@nocturne creek Its the only way to stop this trap

#

These guys has stolen so many accounts

#

Don't you see !!

nocturne creek
#

there is many different ways to steal an account so just by doing this wont really change anything

#

it is your job to protect your account by not sharing with anyone u dont trust and i would like if pubg would find a even greater anti-hack company

fleet tundra
#

@nocturne creek can they remove the Twitter account from my pubg account?

nocturne creek
#

No, once connect it cannot be unlinked

fleet tundra
#

@nocturne creek are you sure ?

nocturne creek
#

yes

#

@fleet tundra u have any other questions or concerns i might be able to help u with?

fleet tundra
#

@nocturne creek so this is not gonna work ?

nocturne creek
#

@fleet tundra from personal experience customer service from pubg isnt really all that great which i wish could get an extreme upgrade

#

@fleet tundra can u send what the website you went to looks like because the link he provided doesnt open on my pc

fleet tundra
#

@nocturne creek I'm scared mate

nocturne creek
#

nah its ok nevermind

fleet tundra
#

@nocturne creek I have send my request I hope they will do something

nocturne creek
#

@fleet tundra ok just hope for the best

fleet tundra
#

Can't open in my phone either

nocturne creek
#

that's weird

fleet tundra
#

😣 rly

#

That was so fast

#

Ok mate I'm tired

nocturne creek
#

well i dont know what to do to help you im soo sorry bud

#

gn

fleet tundra
#

Ok

night cloak
#

hello i need help

#

why no boody nwser me

woven cedar
#

@night cloak
They take some time to answer .

night cloak
#

Thank u@woven cedar

woven cedar
#

Np

night cloak
scarlet kraken
#

@vemon

#

@night cloak It's because u got a B ranking in the match

#

You didn't lost any points in the previous match because your tier protection was active

gray gate
#

You probs used it up

#

its 5 times per day

night cloak
#

@scarlet kraken but i have tier i didn't lost it why i got ranking? it's not Fair

gray gate
#

It also does not activate unless you have a friend

night cloak
#

@gray gate i play solo vs squad

#

@gray gate didn't say this in game

#

@gray gate i didn't use any for taht days you can chake the time at the photo

fervent briar
#

So can someone tell me why Tier Protection is on but my rank went down ???!

#

I'm lowkey pissed wtf

mossy magnet
#

It lasts for 5 matches πŸ’€

fervent briar
#

I didn't play 5 matches yet

#

🀑

mossy magnet
#

Well maybe the event is over?

#

Avoid using that cursed emoji ffs

fervent briar
#

KKKKK fine sorry πŸ˜‚

#

But I don't get it

#

I was Diamond I this morning

#

and tier was on

#

I went down

#

There are only 3 matches in total I played today where I could've lost points (and did) but I had Tier Protection on

#

And I hotdropped because of the tier protection

#

Smfh

night cloak
#

@fervent briar happens too me it's Sucks

topaz relic
#

@fervent briar that's only triggered when you play with Friends you know that right?

fervent briar
#

πŸ₯΄wait holdup

#

@topaz relic Frl?

topaz relic
#

Yes

#

U need to have a friend in squad for it to be triggered

quaint epoch
#

How to go Anonymous in clan perks? Thanks

topaz relic
#

Um

#

You have an option while you send clan perks

#

It's below mentioned as
"Send Anonymously"

green mango
#

Hi guys i face an issue
When i connect to discord the voice of the game in pubg become so low how could i fix it? Thanks for help

quaint epoch
#

@topaz relic Thanks

#

Close discord lol

green mango
#

Fq off lolπŸ˜‚

topaz relic
#

Welcome @quaint epoch

polar marshBOT
#

@tawdry swift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

dense token
#

If I’m rank 92 with week 1-8 done, how can I get to rank 100 without buying tiers or pulling crates?

#

@green mango he’s not wrong. Having discord open and playing PUBG..the app is going to prioritize sound on discord first.

haughty shadow
#

I could not collect the points card.

fervent briar
mystic canyon
#

Anyone have link of pubgm form?

polar marshBOT
#

@mystic canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

chrome cape
#

I have a problem with the evaluation list.

oak gate
#

Sir, I did buy Prime Plus, its option was gone sudderly, till when will you come to Tell @everyone

chrome cape
#

hello

night cloak
#

It's taking time to load @chrome cape.

chrome cape
#

No, there's a page error that integrates

#

I waited 10 minutes and it didn't work.

daring oriole
#

Hi,can you please help me?
@everyone

polar marshBOT
#

@daring oriole:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

polar marshBOT
#

@restive axle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

#

@prime heart:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

haughty cypress
#

so many bΓ₯ns

spice mesa
#

The game keeps freezing and my friends keep doing it as well

cursive cedar
#

The Halloween play event just disappeard for me

sonic dew
#

Synergy connection not establishing

#

Help plz

storm flumeBOT
#

Hello, @cursive cedar!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

normal fulcrum
#

@spice mesa Which device are you using?

spice mesa
#

S8

#

Samsung galaxy s8

opal aurora
#

Hello.
My facebook account which is connected with my PUBGM ID 510588598 is currently being hacked. Can I disconnect it from my PUBGM ID and reconnect it with another Facebook account?

normal fulcrum
#

@sonic dew The video shows that you're sending a connection request. The person needs to accept the request and than the connection will be established

#

@opal aurora Unfortunately that's not possible. Accounts once linked cannot be unlinked or delinked

sonic dew
#

Yea I know but it’s not coming acceptable option

normal fulcrum
#

@spice mesa Do youbhave sufficient storage and ram while playing the game?

#

@sonic dew It's possible that the person already has reached the limit and that's why they cannot accept your connection

spice mesa
#

Yes it’s not bc of my device it’s the game it’s self my clan members have this experience every after 3 Matches and they have a IPhone X

sonic dew
#

What limit

opal aurora
#

If Tencent add an unlink feature, I will use it immediately

#

'Cause I have spent 1.6 years playing on that account.

spice mesa
#

I have 4gigs of ram and 128g

opal aurora
#

I've reached 3915 achievement points, now I don't how I can feel when I lost all of my progress

#

Also, I'm the leader of my team, how can I make them sad because of my hacked account?

#

I just hope Tencent to add that feature when players are in emergency situations like being hacked...

sonic dew
#

@normal fulcrum what u mean limit

normal fulcrum
#

@sonic dew As per the video you shared, you tried to add somone as Bromance. If the person you're sending a connection request already has 5 active connections under Bromance, then that person will not be able to accept any more as the limit for Bromance is only 5

#

@spice mesa Are you getting a stable ping?

#

@opal aurora If Pubg Mobile had an option to unlink social accounts, than once the account gets hacked, the hacker can unlink the account and link than own and thus resulting in total lose of access

spice mesa
#

No it keeps jumping to 60 and up and goes down

#

Something that never happened last 2 updates

#

Like again I’m not speaking for myself Bbc I’m not the only one who’s having this issue

opal aurora
#

Seems like my 1.6-year progress has gone. Officialy gone...

normal fulcrum
#

@spice mesa Ok. 1st thing I would recommend here is to stop all apps and background processes to see if that helps or not

cursive cedar
#

Is there a partner msg for this server?

opal aurora
#

my 1.6-year progress on my 16GB ipad has been stopped. Through many hatred of game annoyance (hackers, trollers, bugs...), I still remained some loyalty to the game. From now on, I'll temporarily work as a music producer.

#

Until PUBGM has an unlink feature, I'll come back.

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

languid citrus
#

why didn't my tier protection activate?

night cloak
#

When I close direct encountered with a player the game got froozen and became unrepsonsive, immediately after been knocked down, the game became responsive!!! New bug or cheat?

twin vapor
night cloak
#

Its not a bug, its a hack, and my random teammates also suffered this when they encountered that player, hack is in IOSGxxx site and i just read about it, cheater and hackers congratulations for the chicken and number 1, Tencent congratulations your place in bin, stay busy making skins and money....

haughty cypress
#

@twin vapor contact customer support, we cannot do anything about it

#

@night cloak

  1. You have no proof its a hack, so dont go around flailing the word
  2. Its likely just render lag
twin vapor
#

@haughty cypress I had send message to customer support but they didn't reply

night cloak
#

@haughty cypress i asked first, none responded, checked a site, it is indeed a cheat, not render or lag. Ping is 30ms, grafics smooth, frame rate ultra

haughty cypress
#

@twin vapor send again

polar marshBOT
#

@haughty cypress:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

night cloak
#

@haughty cypress its on one of cheat sites, and users are writting feedbacks that is working.. how come 3 players from different countries "random match" suffer this while the cheater was able to shoot us, in close distance 10m safly running to us!!

round spear
latent vault
glacial gorge
#

Pubg mobile kr version has a feature unlink one social media account and only one

#

Please remove graffiti from crates

gaunt storm
#

a

#

a

night cloak
#

@latent vault it happen while playing and the moment myself and teammates encountered a player when we all got frozen, we are random, different countires, and all got froozen. Trust me, not a device issue, my phone is Samsung s10+ 12g ram..

#

Graffics, smooth, extream, classic

#

Ping 20-35ms avarage, internet speed, 100mbps, wifi gaming router and stream, high end one

glacial gorge
#

It happens to me too , suddenly ping rises when I encounter some random enemy in match it rises fro 80-100 to 968 I can't even shoot enemies

latent vault
#

@night cloakwe don't have tencent employees here. So they can't deal with in game cheaters here. U can report them in game or if u have any extra evidence then u can fill up the form given in faq 5.1 in #481198147478224896

glacial gorge
#

Maybe it's a bug or cheat

spice mesa
#

@night cloak FBI thank youuuuu!!!!

fallow escarp
#

How do I change my profile pic in pubg that links to my google play account

spice mesa
#

It’s the game not the devices

glacial gorge
#

@fallow escarp
Change your profile in play account it would be changed after 4 days in game

night cloak
#

@latent vault i know, thanks for your support and help, you guys are doing great job compared to the lazy gready Tencent.

haughty cypress
#

the idea of a cheat making your device lag sounds out of the realm of possibility

light trout
#

@hot harness Don't worry. Once you have reported him, the customer service team will ban him as soon as they find him guilty of using cheats.

night cloak
#

@haughty cypress its there, not going to name the site selling it and thier users reviews, its there.. I'm 100% sure

wicked timber
#

@night cloak I also faced this issue when I met a hacker all of our teammates game got crashed at same time.

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

haughty cypress
#

@night cloak pretty sure its bot reviews lmao

night cloak
#

@wicked timber this is what happened today, unless we all play on same phone lol, same internet, same place... that's what i was telling the discord supports guys, we all got froozen at once, and cheater walked to us peacefully and knocking us down, he knew we all got frozen the moment he was close to is 10-20meters

normal fulcrum
#

@night cloak You report it to ingame CS

night cloak
#

@haughty cypress i didn't not understand "bot reviews "

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@normal fulcrum reporter and also reported a bug at coordinate where we all got knocked down

normal fulcrum
#

@night cloak Than all you have to do is wait for a fix

#

Now if all the things are answered, please take this conversation to #chat

haughty cypress
#

@night cloak bot accounts giving reviews, its very common for scam sites

normal fulcrum
#

@haughty cypress Please take the conversation to #chat

haughty cypress
#

im pretty sure giving advice on whether to trust sites that sell cheats is related to game support

fathom dome
#

How i can provide hacks website selling hacks or doing advertisement persons for taking action to them?please tell me,i can provide some websites.

wicked timber
#

@night cloak I don't even care this game has too many problems. 1.Cheater, 2. Lag On Android Even on SD 855, 3. They care only about money.

I believe all these new anti cheat system is fake and cheaters are still there.

normal fulcrum
#

@haughty cypress @wicked timber @night cloak This will be final request to take the conversation to #chat

haughty shadow
#

5629566457 This guy is selling accounts and hax. Check his profile pic.

storm flumeBOT
#

Hello, @haughty shadow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

haughty cypress
#

@fathom dome send through dms, admins and mods say they dont moderate private convos

storm flumeBOT
#

Hello, @graceful parcel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

patent bough
#

Screen Freez issue during in plane

shy mist
#

For heaven sake remove graffiti from premium crate..like who tf wishes to get it after spending 100 frags each day for 5 coupons and end up with that trash...
Silver frags were much better..

opaque dawn
#

are u meant to always gethalloween mode wtf, ive matched and left like 20 games cuz im always getting this trash Halloween mode

normal fulcrum
#

@haughty cypress Mind staying on topic?

#

@shy mist We will definitely forward the feedback

#

@opaque dawn That's a limited time mode. So you will stop getting halloween mode soon

#

@patent bough Must be rendering issue. Which device are you using?

opaque dawn
#

@normal fulcrum im getting it constantly, is it purposely like that or am i just being unlucky that I'm being matched with your trashy game mode

normal fulcrum
#

@opaque dawn There are normal modes as well. You can definitely get into normal mode too

opaque dawn
#

mhm okay let me try for the 50th time

#

finally it works a normal game

normal fulcrum
#

@opaque dawn Good

fathom dome
#

@haughty cypress okay πŸ‘Œ

fleet tundra
#

Is Amber online?

shy mist
#

@normal fulcrum yeah thnx mate...

polar marshBOT
#

@fierce narwhal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

normal fulcrum
#

@fleet tundra How can we help you?

wooden notch
#

athourization revoked problem play games id last 2 hour

light trout
#

Please contact the in-game customer service regarding this issue. They would be glad to help you with this issue. @wooden notch

wooden notch
#

@light trout ok

storm flumeBOT
#

Hello, @celest osprey!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

modern dirge
light trout
#

@modern dirge Please read the above message sent by @storm flume. You might also wanna read this http://story.pubgm.cc/ .

umbral bone
#

I Am Beta

normal fulcrum
#

@modern dirge Do not ping any community members or admins. Moderators and contributors are here to help you

storm flumeBOT
#

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @umbral bone.

wooden notch
#

@storm flume i can not use third-party app

normal fulcrum
#

@wooden notch Which 3rd party app?

wooden notch
#

I can't use

normal fulcrum
#

Which app?

umbral bone
#

Okay

wooden notch
#

I logout my play games id and click to guest then i login play games id then show notice athorization revoked

light trout
#

@wooden notch Hello! I believe you have already been asked to contact the in-game customer service regarding this issue. Only they can provide you assistance regarding this.
Also please do not repeat the same issue again and again after being answered.

wooden notch
#

ok bro

desert wraith
#

Is it me or when playing Payload and a missile is homing towards me, I don't get the warning?

umbral bone
#

Please Help Me

#

Please Send Best sensitivity settings photo

#

Please help

spring void
storm flumeBOT
#

Hello, @desert wraith!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

umbral bone
#

I Am Beta

light trout
spring void
#

@latent vault you may ask in #chat .

latent vault
#

@spring voidOK

spring void
#

||You pinged me just for that||

light trout
#

@latent vault Please avoid trolling in the support channels or we will have to take moderation actions.

latent vault
#

@light troutbruh, i wasn't trolling.

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

wheat pumice
#

I was asking for phone not Γ©mu

spring void
#

@wheat pumice so what exactly would you use to boost it?

wheat pumice
#

An application who closes all the other appli in my phone when i play pubgm

spring void
#

@wheat pumice it is allowed, unless it also messes up with pubgm files

wheat pumice
#

Alright thank u

coarse ibex
#

Hello i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @coarse ibex. Remember to read through #481198147478224896 before asking questions in the support channels.

coarse ibex
#

I need help

polar marshBOT
#

@coarse ibex:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methodsβ€”such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"β€”to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

light trout
limber loom
#

@light trout i read this but pubg not allow in my country and only can play with vpn

night cloak
#

It's better listen rather than regret

#

Your country is b@.n the game I guess

limber loom
#

@night cloak yes for that we use vpn

night cloak
#

Bangladesh?

#

Rip

light trout
#

Try DNS changer instead? @limber loom If the game is banned in the country then it is recommended that you do not play the game (for legal reasons).

hoary prawn
#

I need my pubg account detail. (Gmail id and twitter id)

night cloak
#

Wait what

light trout
#

@hoary prawn Hello! We do not have any access to player database, please contact the in-game customer service.

hoary prawn
#

They are not replying. Need contact no.

#

@light trout

limber loom
#

@light trout dont think DNS will work here also if u have good one to use give me πŸ˜›

hoary prawn
#

I am plying since last 4 season and purchased royal pass. Now switching to ios i need my account detail so i can login in to my account.

light trout
limber loom
#

@hoary prawn mate i lost more 5000$ in my both account they got a B without any reson

#

@light trout cant write there

light trout
#

@hoary prawn Unfortunately, it is only them who can help you.

hoary prawn
#

Plz provide any contact no. Of customer care so i can talk with them.

light trout
#

@limber loom You do not need to send any messages there, only read and follow those instructions.

limber loom
#

@light trout yah i notice that ty

hoary prawn
#

I am trying to contact by help and support but they are not replying. They are robots. I want to talk with human.

limber loom
#

@light trout that only for mobile right not for pc also

#

@hoary prawn u have to wait for 6 h or more or u need know what to write 100% to human answer u

hoary prawn
#

My account detail are above

#

Dont remember twitter account detail.

#

what to do next for login in ios ?

normal fulcrum
hoary prawn
#

Thanks

#

What should i tell them ?

normal fulcrum
#

The issue you're facing and what support you require. Reply may take time

hoary prawn
#

Thanks

#

πŸ‘

night cloak
#

I can't send clan requirement in #clans it showing you don't have a permission. Why man

neat vessel
#

Hey guys

#

Can someone help me with this

#

And when the time is done it says network error, login failed

#

And it’s another 4 minutes before I can try again.

night cloak
#

@neat vessel If you're using WiFi, try using mobile data - or vice versa.

#

@night cloak Just chat a little in #pubg-mobile to get permission.

neat vessel
#

I tried.

storm flumeBOT
#

Your level is defined by your server activity. Sending messages in the server will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different roles, each with additional unique benefits, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to send messages in #clans.
:white_small_square: 20 | <@&440672686729854987>: Displayed separately in the online list with a colored username.
:white_small_square: 30 | <@&440673488265543692>: Ability to use external emojis.
:white_small_square: 40 | <@&440672966011781126>: Ability to react to messages and access a private channel.
:white_small_square: 50 | <@&460737583354216468>: Ability to change server nickname.
:white_small_square: 60 | <@&477057228814155787>: Ability to attach files and use <@&549678792583544853> music commands.

turbid current
#

how to fix the issue where the building seems black specially in tdm? for emulator

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @turbid current.

turbid current
#

I did
no one seems online
so I texted here

latent vault
turbid current
#

@latent vault no one replying

open goblet
#

hello

#

there is no emulator support channel

#

or am i blind

#

there it is

#

u need the role

fleet tundra
#

@normal fulcrum are U here

normal fulcrum
#

@fleet tundra Yes?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @open goblet.

fleet tundra
#

Are they gonna unlink Twitter from my Account . I still cant recover my account someone is logging into my account with Twitter

normal fulcrum
#

You have to follow what they asked you to do

fleet tundra
#

Idid

#

Amber told me they will unlink Twitter from my pubg account in 3 days!

normal fulcrum
#

@fleet tundra Can you still access your pubg account?

fleet tundra
#

Yes only with Google

normal fulcrum
#

Have you made any in-game purchase?

fleet tundra
#

Yes I did

normal fulcrum
#

Ok so do this

fleet tundra
#

I can prove the ownership of my account

normal fulcrum
#

1st take screenshot of your purchase Receipt and upload it to imgur

#

Than, follow the 2nd step they told you