#questions
1 messages · Page 646 of 1
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @glacial gorge.
Lol that’s what I was about to ask about
Sir IAM not able to move in pubg mobile
My controls are auto locking and sometimes auto sprinting
Plz help
#help
Hello Guyz. i cannot open my account .can someone help me please. its connect with google play but when i am trying to open it . its written Authorization revoked
Still hackers are in the game
@sweet zenith Please contact the in-game customer service regarding your issue. Meanwhile, if you have any other social media account linked with the game you can use them to login into the game.
Hi i need how's can help me with ᖫ like that but without point? @molten crown can u help?
Help with what ?
@molten crown with ᖫ like that to Game
I’m not completely following, you want that in your game name?
Oh okay
5129972703 my character id asia palyer
What about it?
@merry sandal hello I need help please
Yes?
I have frame drop problem
On my galaxy s10plus
Exynos version
Its lagaing so hard sometime
@merry sandal
Mr?
I want to suggest a feature called "aim to report" - basically a feature that you can report someone by just aiming with dot crosshair to report him. Useful for reporting hackers in training grounds
Hello, @tacit kestrel!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
You can ask for help in your language in this server, @inland jolt:
@inland jolt:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
We are unable to provide assistance if you do not ask a question or state a problem, @grand star. Remember to read through #481198147478224896 before asking questions in the support channels.
I asked multiple Time I have frame drop problem on my galaxy s10 plus exynos version
@bold siren
Repair your client, make sure to have a good internet connection & have some space on your device, @grand star.
@bold siren I have 80 gb free and 5G internet and i tried everything
Chains pubg fine
But on global
I have frame drop
I was trying to complete missions for tactical drill, among one was to get an s rating in evo, which i also got in evo (in payload mode), but still mission is not comlleted, can you help?
Hlo....my pubg ac is hacked by my Facebook...now fb is disabled and someone use my pubg ac ....how can I get it back
so wait if i play on a chromebook with no mouse+kb im still using an emulator?
@spring ginkgo payload rating doesn't count in any missions so far, u can finish that in survive till dawn tho..
Hello i want to ask something about prime plus ?
Its just 1 month right ?
40 days passed still mine is working i didnt pay again
@night cloak maybe they automatically charged your account for the subscription
@haughty cypress i checked my bill nope
Yes good 😂
Ight bet
can u pin this
Dm me if you wanna buy my og season 2 acc
With 7 battle passes
Is that good enough?
@jolly fox:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Is this countdown to the the African server anything to go by?
that looks so ridiculously fishy lmao
but then again, the domain is top level so i guess its legit.....?
No official timeline for the server release?
nobody said anything 
then again its literally called the "git gud" daily league so lmao
I was trying to shoot this door but it didn't break then I got shots from inside the door which means the gate wasn't there or it was open already..its an scam
@prime sleet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@cosmic gazelle yet you still play the game 
Audio now diminishes for game sounds when comms are turned on
Hello, where can I get the beta code for the game?
just making sure.. but someone who has rank reset to bronze is for sure caught hacking, correct? there's no other explanation for that?
Niag
What this problem.
@polar marsh @polar marsh @polar marsh
@rare marlin:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@pseudo bear:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi i selected wrong weapon upgrade by accident pubg how do i change please help me
Hi i selected wrong weapon (scar-L) upgrade by accident pubg how do i change my upgrade to m416 glacier please help me 😭
@lime juniper help me
@neon patio help me
Hi i selected wrong weapon (scar-L) upgrade by accident pubg how do i change my upgrade to m416 glacier please help me .
ID : 5501440244
Email : kiimoxtv@gmail.com
thanks.
@static patrol no chance
can anyone help me
Any admin is here ?
my game is stucking at loading page
this way is coming
plz anyone help me 😩 😩
When bonus challenge is reopened?
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
When bonus challenge is reopened?
Any attendant is here ?
@polar marsh tell my problem
Hello, i have an account connected to both face and twitter but my twitter is hacked and the guy is able to login my pubg Account anytime he wants , is there a way to fix that?
@rugged cosmos
No. Not any way.
What do you mean ? i lose my account forever?
@rugged cosmos did you link anything else
you can still login with facebook. tell twitter your account was hacked
How to change fb account linked to pubg mobile
@opaque ginkgo you can't
😞
Looks like B word is no longer approved here
Pubg remove that fu*** graffiti from crates silver frag were less na so u added graffiti also remove it I opened 15 crates and got only graffiti remove it
@molten crown why i didn't get legendry or mythic items
I can’t really say from here
@molten crown any way to increase that
@
Hi , i have a jealbroken ipad pro.. im afraid to use this ipad for playing pubg. Coz i heared if my divice have jailbreak my acount will be .... for 10 .. so can i use it to play or not ?!!! Im clean no vpn no hk no cheating no 3rd party.. clean .. please i need an answer??!
If you have 3rd party applications which modify the ingame files in any way, then it will give you an account suspension. In any case, we do not recommend playing on a jailbroken phone even though it does not exactly go against the ToS of the game, @dapper panther.
Hey tencent I would like to tell them that my device dose not support the game i wish I could play it so please help me that so I can me enjoy
Plz replay me
@plain agate get a new device
Not device
@blazing saddle im not using 3rdparty apps for the game and not any games. I just have a jealbroken divice. Ok if i deactivate the jailbreak like restart the ipad and the jailbreak not working . So i can play normal or it showen that i have a jailbreak in my ipad????
I saw some one here said he got ..... 10 y just becoz his devies jealbroken
That why i stop using my new ipad
It won't give you an account suspension just for having a jailbroken device, @dapper panther.
@plain agate You can try Pubg Mobile Lite
@blazing saddle u sure 100% 😁 jailbreak = no secure open bugs
Which device are you using? @plain agate
Yas
Device name?
Princebacha
Which mobile you are using?
No
Check your inbox
It more then 90 days and my leader forgot I'd and password of this pubg account and our clan is of level 6 or 7
How can I recover that of I am co leader of that clan
@plain agate You need to try Pubg Mobile Lite. If it's not supported, than you have to upgrade your device. Nothing else can be done
@hoary grove What do you want to recover? Your leader's account?
Clan
If so, than there's no option to do that. Your leader has to contact the social media support
@hoary grove The clan leadership is automatically transfered to the most active member if the leader is inactive for a long duration.
Not play pubg
@blazing saddle it more then 95 days
Unfortunately you can not @plain agate
Leader is offline
Contact the ingame support regarding the issue, @hoary grove.
Q
What's that suppose to mean?
@plain agate If device is not supporting Pubg Mobile or Pubg Mobile Lite, than only option is to upgrade your device
You have to purchase a new phone
Please do not use any other language aside from English in this channel, @plain agate. Refer to #613267301243944960 for language channels.
#questions i lost my pub account because socail media it was link lost access and i hv mobile nom with that account and there should a option to recover the account fromnthe mobile no.
@fluid flume Unfortunately there's no such option. If you have lost access to social media, you need to contact their support
That is worst think i lost access thats why im going for help to pub cs if i can resolve problem with social media cs why should i go to pubg cs
No one here or at CS can provide you support for lost social media account
Hey, NO Halloween THEME Music like last year in new halloween theme ??? 😡
@tender zephyr:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@tender zephyr Red zone are totally random. It is best to keep an eye on the map
@warped wraith:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@normal fulcrum what can I do when it keeps killing me all the time when I'm in battle in fields...why always me...
Red zone serves no purpose other than lag in low end devices and random deaths when u play ur game right
@tender zephyr get a better phone
@lament condor I have a good phone...the lag was from previous phone...
Red zone has killed me in battle over 5 times in last 2 days
What's the point plauing when something way beyond ur control keeps killing u even after u play ur game perfectly
@tender zephyr That's what red zone are made for. To increase the difficulty of the game. If you don't like the red zone, you can send a feedbaxk in game
@tender zephyr so avoid Red zone or Repair as tencent say fr everything
@normal fulcrum ya , randomized sky bombs , its so bad 
I must inform you that you might not get a reply or result on basis of 1 or 2 players asking to remove the red zone
NO Halloween THEME Music like last year in new halloween theme ??? 
@normal fulcrum how do I give a feedback in game
@lament condor Feedback has already been forwarded regarding the theme
@normal fulcrum ok , theme music ?
@tender zephyr Click on arrow on right bottom and click on report. From there you can share your feedback
@lament condor Yes
@normal fulcrum ok cool
I want to know one thing i m playing in global version with my google id and suddenly server got changed and i cant login to global i can login in veitnam version with that id and when i downlod vng version and login with google id it is showing to creste a new account and dont loading my previous progress
What should i do
@fluid flume once a global version account is logged into Vietnamese the acc can not be used for global.. Or vise versa
But why progress is not showing
I will play in vng version but progress is linked with account
But not showing in vng
If you log in to VN version, account is transferred to that version but not the progress. If you want, you can ask CS of VN version to transfer your account to global version. If they reply, they will do it. But it is not a guaranteed solution. Even if you get the global version back, getting the progress back to where it was is not guaranteed either. But that's the only solution you have @fluid flume
I can't view my own game results after finish the match, it's appear only when i won match!
Can't even hit likes to my team mates
@supple horizon What do you see instead of results?
how to delete pubg
@normal fulcrum my lobby
Have you tried client repair?
My ratings kills won't appear straightly coming to lobby
@normal fulcrum after update I did not
@supple horizon Try client repair and check if it works
@fallow crystal Do you have any issue with the game?
im losing points even while playing with friends?(tier protection event)
Anyone getting bugs like if u die u will be directed to lobby and can't spectate, In TDM we can't use weapons, see enemies teammates
@buoyant ginkgo u lose points, tier protection is if u are in crown 1 u will not demote to crown 2
@glad minnow uhm there is a tier protection event going on by the way
@buoyant ginkgo i know bro...it's tier protection not points
@silent locust:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@wind jetty Don't do that again or you will be muted
Hello, @glad minnow!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
For the tier protection event. Is it 5 daily from today till 7th. Or jus 5 times altogether? 🙏🏻
Hi i selected wrong weapon (scar-L) upgrade by accident pubg how do i change my upgrade to m416 glacier please help me .
ID : 5501440244
Email : kiimoxtv@gmail.com
thanks.
@quaint epoch 5 a day
@static patrol you can't, you should be careful on what you are doing
How to do this mission?
@raven wadi Looks like a typo. It is revive.
I just did revived 3 teamates in classic but it didn't complete
How to know the pubg registration date ?
@raven wadi Then rescue 2 teammates in payload mode.
Hello, my account is connected to facebook and twitter but my twitter is lost/hacked so the other person is able to login my pubg account is there a way to retrieve my account back i'm the first / real Owner
@granite stone Are you on Android?
@night cloak yes
Lemme check where is it on Android.
Ok
My achievement jinxed is stuck it just show 31 and i have opened so many crates
from long time it is just stuck
@night cloak The yellow bar shows your max progress, not your current position.
In jinxed 3 it shows 76 @night cloak
Is there any solution for this?
Hello, my account is connected to facebook and twitter but my twitter is lost/hacked so the other person is able to login my pubg account is there a way to retrieve my account back i'm the first / real Owner
@rugged cosmos contact twitter support and to stop the hacker getting access to your account
Alternatively you can contact ingame CS and ask them to revoke accesss to teitter but be careful as it is irreversible
@spring void how to know the game registration date. (Android)
@night cloak u have to fail to get a legendary item, meaning no legendary items from crates 70times in a row
Jinxed III is 200 “Mythic” in a row
@quaint epoch oh okk
@granite stone send them an estimate, and i think you can find the date you download game through playstore library thing
Is wegame a official pubgmobile booster?
I want to join a professional Asia squad any suggestions?
@twilit wyvern You can use #clans
@night cloak Cannot create account or cannot link account?
Both
@normal fulcrum
Right now I am trying to create a account but same error with linking account also @normal fulcrum
If you're not able to create account on facebook than you need to contact Facebook support
Thank you Thomson
The Ghillie suits were once available for purchase in different version of the game. @nova bloom
@light trout seriously lol?
Hi guys, lost my pubg mobile account by sychonizing with facebook is there anyway to get it back ?
I'm on iphone 11 i'm acually trying to restore an old save 😢
@mellow elm The synchronising is automatic. You probably logged into a different Facebook account.
@night cloak i used a guest account, i didnt figure it out i would delete that account
@mellow elm Ouch, unfortunately guest account is not recoverable.
Damn me.. rip my battle pass and skins..
praying for ma iphone save to get it back but i guess it wont do anything
If you reinstall the game or reset the device, saved game data is deleted as it is stored locally
well so maybe there a chance by restore my phone on an old save to recover it ! waiting for the game to download and will see
@mellow elm Wait, you just logged into your Facebook, right?
You can just logout from the account and login to your guest profile.
tried already but it make start an all new character
You mean, you made a factory reset?
restet from an old save where the's my guest account connected with
I actually never tried doing that so no idea.
No it won't work i just logged back to the app after the reset and i'm asking to do a new character 😢
Well i sent a request to the support maybe i'll have feeback until know i'll have to do with my new guy 😢
You deffo won't get help from PUBGM support on that cause that's beyond something they can do. But Apple Support might give you suggestions on what to do, they know it better than anybody, hope you find a solution, @mellow elm.
I'll see if they have a solution thanks you !
Anoying things is i puchashed battle pass and stuff ..
Still cant find the registration date🤕 @night cloak help!
@granite stone Couldn't find it on Android unfortunately. I'm new to Android, so no idea.
@real hawk Aloha! How can I help you?
getting guest login problem
@simple drum can you explain?
when i tried to login in guest account it says bad_param
@granite stone Registration date as in? The date you 1st downloaded the app?
why bad_param exception occur ?
@half iron:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I am facing lot of crashes today, never faced any crash in the past..is there any problem?🤔
Guess what @night cloak my guest account has sych with my Facebook account so I get it back !
I’ll not have to restart all again ! 😁
Great, have fun!
@pallid dock:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Thx one more question anyone know why I don’t have amazon prime loot option ?
Is there any way to manually sync your friends from fb? My fb friends aren’t syncing properly
@tame abyss Try routine repair
Didn’t worked, tried reinstalling too many time and logging in and out too
@mellow elm May I know where you're from?
Than check on facebook if the friend list for Pubg Mobile is allowed or not @tame abyss
@normal fulcrum i did, allowed all permission...it’s annoying people keep inviting me even when i unfriended them i am also showing in their list too
@fallow kraken:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@tame abyss Must be a bug than. Best if you report it
How do I take part in competitive
@night cloak can you explain?
@normal fulcrum that’s the thing I tried in game customer service didn’t helped, report it got email reply that use in game customer service , but there are only bots in game
If you report a bug, they will fix it. They use the bot to capture exact issue you're facing. Just report it there and wait for the fix
How to get good items in creates opening
@worthy dock Once you login to the Vietnamese version, you can no longer play in global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now you'll have to either play your account in Vietnamese version or can create a new account in global version.
@lunar vine Keep opening crate is the key.
@night cloak i can't switch it back to globle?
Nope @worthy dock
@worthy dock Nope. You will need to create a new account in global.
@night cloak @cursive cedar thanks
@night cloako
@polar marsh hello, why can't we buy more than 1 card room in clan shop and we must wait 10 days!?
😒
@night cloak so that your peepal keep looting our money?
@lunar vine It's not looting as long as it's optional.
@grand star:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
This cheater reach the conqueror and still playing, so where is your anti cheaT
Hello, @fast thistle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
Pubg only work for mony not for Customer satisfaction
@night cloak I’m in New Zealand actually but I’m from France
@fast thistle Pubg never asked you or anyone else to pay just to play
If you have encountered any cheaters in game, follow Machete to report him
@fast thistle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Remove this bot
Your question has been answered @fast thistle
We can't write about hack
Is there anything else we can help you with?
@mellow elm Just checked, it's still there for me. But there were some cases the event disappeared for some people living in US, just try again later.
If you wanna debate on hacks, you can use #chat or #pubg-mobile
Alright @night cloak thanks you !
@amber burrow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@upper stag what's the issue?
@pallid remnant We will definitely forward the feedback
@normal fulcrum thank you sir
@astral girder:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@normal fulcrum any solution for the frame drop ? On s10 plus?
@grand star repair your client routine repair and make sure there's enough storage on ur device, and lower ur graphics, and frame drop to highest
@normal fulcrum that means s10 series after new update no more frame drop?
@cursive cedarthanks for info but I'm talking about s10 plus
I don't think that's possible here @gusty crane
I changed my phone recently does it still work @normal fulcrum
@grand star Hopefully
@normal fulcrum thanks for help
@granite stone what works?
@normal fulcrum i mean in the pubg app
I am having some login issues ...
@normal fulcrum thank you so much
@gusty crane Yes I understand that
That app to know the registration date?
then what do you mean you don’t think it’s possible here?
@granite stone It is an android app so it should work on android devices
@gusty crane I don't think anyone can provide you that player's id here. You can ask someone in #pubg-mobile
Oh ok
Will pubg work smoothly on samsung m30
@pallid remnant When you 1st launch the game, it will automatically detect device hardware and sets optimal graphic settings
@pallid remnantyes bro
@normal fulcrum @outer spoke thank you
@vaibhav#7051its my pleasure
@balmy bear:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
That app not working for me i want to know the first date i registered in pubgmobile
his use wallhack bullet magic mark bone high jump auto god in game
@finite badge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@granite stone You can ask that to in game CS
Hello, @sharp lion!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
@storm flume 5290558161 | WolfxLUCIFER , i have already posted video proof, how much time the pubg support team need to check the proof and B4N one che4ter? it's been 2 days already
@hollow fox Aloha! How can I help you?
@hollow fox:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@tender gulch If you submitted through our link, you won't get notified of the user getting banned.
Crash crash and crash and crash and crash 😑
Wait patiently, these reports are being sent every week, so you might not find the person banned in 2 days.
@brisk knot gattem.
@night cloak what!
Any admin online ?
@night cloak is online man @jaunty wedge
@brisk knot Can you elaborate your issue?
Game crashing without any reason, I tried to play in pubg vn is fine but in global game crashing after update
Mental dc real?
Hn Pikachu bete
@brisk knot Repair client and clear cache.
@jaunty wedge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@cold obsidian Aloha! How can I help you?
Ouch, that's sad.
Forget my problem of freeze rank?

@night cloak that rajput is hacker he killed me in Asia duo
He is hacking
LoL
🤓
@night cloak I COULD NOT LOGIN MY ACCOUNT WHATS THE ISSUE?
On live stream.
@brisk knot You never know, there could be hundred people with same ign.
@cold obsidian Screenshot? Or can you elaborate?
I have proof related to rajput @hope
@brisk knot Let's not pick on other members.
@night cloak hey that man is hacking in live stream
@cold obsidian Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.
@brisk knot:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello, @pallid remnant!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
@night cloak he is livestreaming
Read the previous message.
@night cloak i didn't not use any of these things
@cold obsidian Read my previous message mentioning you.
@night cloak report his channel
@pallid remnant Http://bit.ly/report-pubgm-cheaters fill this form please.
@night cloak read all but what the problem i can't login
@pulsar bramble:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
How do I report hackers pls
Someone is sharing hacks all over my pubg mobile WhatsApp grouo
He shared a video of himself hacking
I wanna report him...I have the video as evidence
Wt the hell ur pubg team is wrkng against hackers im getting killed by hackers in almost every match
Hello, @quiet kiln!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
Will hacker give his full details to me..?
@quiet kiln When someone kills you and you suspect he's cheating, you can get his character ID from report pop up. Use that ID to search for him and you can get his ign
why ign so important? he can change that
It's to validate you didn't insert the wrong ID.
if i play with vpn this will be bad because i am from Egypt my upload speed is 7M and when i go live with game in Facebook does not reach to 1.6M what is solution ?
@pulsar bramble We do not recommend the use of VPN. But it's your choice.
i mean using vpn wwhile i play pubg will be risk on my account ?
@night cloak thanks I couldn't get his ID so I challenged 1v1 with hacker...I lose but at least I got his ID and reported him
@tender zephyr:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@tender zephyr When you in game report him, you can see his ID.
@torpid zenith:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@sweet zenith:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@tender gulch I have reported already...but he's been reported by others many times... he's bragging that he only gets 10 mins ban any time he's banned...why in the world are hackers getting 10 mins ban...their IP address should be banned
Please tell me how to unlink a lost/hacked twitter account
@tender zephyr Account suspension based on IP is not as easy as you think.
You can read the following article[follow the link]
story.pubgm.cc
@polar marsh I got frozen in mobile for 2 months
I didn't use any cheats
@polar marsh help me
@pastel wedge use the file claim option.
This gate wasn't there but it was showing that its closed to me,I tried to shoot n break it but instead I got shots from inside.
@cursive cedar how to update emulator in my mobile ? And why my account frozen for 2 months if I don't my emulator
@pastel wedge what are you trying to say? If you need help with emulators "React to the 🇪 in #613267301243944960 to get the emulator role and then you ask for support in #emulator-support
Am not emulator player bro, Am mobile player , check my photobro
Be More specific next time
5638505986 id hacker
@cosmic gazelle so do youwant to report a bug?
Hello, @north mesa!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
Hello Support , i changed my clan name to 【IRAQ SYRIA】, After i pressed Ok, its shown like 【IRAQSYRIA】, I want the space between the two words, and i don’t want to wait 60 day to fix it, could you help me please?
Can i change it today? With CLAN NAME CARD, without waiting for 60 day please?
@marsh raft you can buy one in clan shop
I know, i want to change the clan name because i want it like this 【IRAQ SYRIA】 ( there is space between IRAQ AND SYRIA WORDS)
Can i do it today????
Well I don't know any other ways to get clan rename card the only way I know is by using "clan shop"
No no just understand me please
I have one but i can’t change the name because i changed it today
It says i need to wait like 60 day from today
@marsh raftyes you need to wait
You cant change name using space. To make itu you need to use symbol code
I think the clan name still looks good...
I had put space already & didn’t knew that
Well its not understood
Cuz both words are next to each others & big letters
...
All you can do just wait another 60 days
You can't put space between clan names you need to use symbol code
Haha
Why don’t you put it like rename or flag card
Like you can change it after 1 day
It will be much eazier
Maybe clan name have its own rule..
Hi .. I bought a prime plus offer in pubg mobile and it was 8.86 € short of my visa card but the offer didn't get me .. Where is the problem?

@paper scaffold:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@wind dock:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi .. I bought a prime plus offer in pubg mobile and it was 8.86 € short of my visa card but the offer didn't get me .. Where is the problem?
@tawdry wagon Does it said payment successful?
What i write
Bot is remove msg for unknown reason
The internet was weak and I didn't write anything and when I checked my card and I was stuck for 8.86 €
The Soul
@tawdry wagon Have you checked the subscription tab below your profile?
@tawdry wagon Contact in game support and mention clearly that amount was deducted but didn't got subscription
@tawdry wagon Are you even listening or should I stop?
@normal fulcrum yes i m listening hhhh
@tawdry wagon Go to the Google Play Store App, tap on the menu, go to subscription tab and send a screenshot here of the tab.
@night cloak How can I buy UC in pubg Kr with my current currency
It a credit card important?
We provide support only for the global English version of PUBG MOBILE here.
is midasbuy legit ?
@cursive cedar Not exactly. You can make payment from debit card or paypal as well
@hollow vault yes
@normal fulcrum midasbuy works?
Need squad
Like 100% Legit?
U can use midasbuy then i guess
@cursive cedar we dont provide support for other versions of the game
How to wear ghillie suit in lobby?
@spring void I'm talking about is "midasbuy legit" not about Kr lol
@craggy blade that is a photo from another version of pubg mobile
@cursive cedar yes it is legit
Which version?
Kk
@craggy blade i beleive it was Korean version
So we can wear ghillie suit in Kr Version?
Dont know, this server is for global version only @craggy blade
Ikr, I just want to know how to wear ghillie suit in lobby.
🤔
@versed flicker:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@tawdry wagon Alright. What you're gonna do is wait 12 hours from now and see if the prime subscription starts automatically or not. Sometime pending payment from bank triggers this behaviour. If you don't get prime after 12 hours, open Google Assistant and ask her to Give you a refund and then you should follow up with her options to get a successful refund.
Please delete graffiti from the game,this thing is useless,just clogs cases.
And smoke trail
@cursive cedar And you will need a Korean bank credit card to be able to make purchases in game. If Midasbuy is an option for you, you can check that out as well.
@round horizon All the cosmetics in game are actually useless. But it feels nice to have em - that's why people purchase em.
@night cloak midasbuy doesn't work for me
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@cursive cedar Then you will need a Korean bank account to make any purchase in KRJP version.
@night cloak and no other options?
And no other options.
Can I gift my self uc or Royale pass from my global account? @night cloak
I'm not sure on that part.
Kk
@round horizon your feedback has been forwarded
What?
@round horizon your feedback about the graffiti and smoke trails has been forwarded
Note my feedback:
Remove the graffiti from Classic and premium crate. There is no use of it. Waste of money
What the link was about? @round horizon
@night cloak There was a similar feedback a while ago. You're late buddy.
Hi
I have 2 errors in pubg lite
Assign yourself the <@&489775622923616277> role by reacting to :regional_indicator_l: in #613267301243944960 to obtain access to PUBG MOBILE LITE related channels, @night cloak.
1.safe mode 2.global shader
We are unable to provide assistance if you do not ask a question or state a problem, @low shore. Remember to read through #481198147478224896 before asking questions in the support channels.
ok
Pls help me
There are some ppl who sending fake internetwebseites to stole your account I unfortunately entered one of them 😭
@fleet tundrahow can u believe the websites
Maybe because I'm stupid
@fleet tundraYou are not but dont do it again
Well, you learned a lesson. Always put up a 2FA verification system on your social media account so you can avoid these issues in future.
@low shore:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
What is single point enlargement ?
I can login with my Google account but also the hacker can with his Twitter account😭
@remote cradle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@wraith brook:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Now do as I tell you. It might take some time, but it's worth a try. What you're gonna do is login to game, open settings and contact customer support. And tell them to "revoke access of the Twitter account." Make sure not to write something else to avoid delays. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
Attached is a screenshot on how to bypass the customer support bot, it might be a little different for you but keep playing with the options and you eventually will be helped.
@fleet tundra
@fleet tundradid you pay too much in your account
Pubg support team is working on this to remove Twitter account but they said they need 90 days to do this !!
90 days 😭
For now, ask them to block the access. It takes around 3 days.
@hazy phoenix yes I paid
@fleet tundradont worry buddy wait 90 days
I wrote a paragraph for nothing.
@night cloakthis is not like when u chat in WhatsApp they don't reply you
@night cloakidid
I will wait but that guy has deleted all my friends my clan and also spend my money😭
This guy is a aimbot magic as well esp use please ban him
@fleet tundra Better than having nothing.
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
:white_small_square: http://bit.ly/report-pubgm-cheaters
@night cloakwhy are those websites still there pubg should take them down
Yes I think there are more people stock on these websites
@hazy phoenix The websites are there since the internet was created. These are known as phishing websites.
And i dont know why do they steal the account
@fleet tundraYes i know some friends did the same mistake as yours
They steal your account and sell these with bids.
@night cloakOh ok thanks for info i didnt know about that
@night cloakdo I have a chance to get my account back😣
@fleet tundrayes have hope
You already have your account. If you follow my instructions, you can get them removed in 3 days. Otherwise what you have mentioned: 90 days. And once your account is banned - it's banned. So do what you think is best.
@hazy phoenixthank u mate
@night cloak can I end the conversation and start a new one
@fleet tundraShe is the one who helps the most
Yep, anytime.
@night cloak how
Go to the conversation and you will find a close option/start a new conversation. If you cannot find one, just clear data of your game and you will be able to start a new conversation.
Hi there!
Aloha! How can I help you?
@ripe plinth:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloaki found not option to end the conversation
@night cloakgod bless you for helping ppl
@fleet tundra She just said, If you cannot find one, just clear data of your game and you will be able to start a new conversation.
@glossy sable like reinstall the game ?
That can work too.
@glossy sableok thank you mate
You're welcome!
Hi How can I communicate with support in Pubg Mobile?
You can contact the customer service via the game settings, @sour peak. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@fleet tundra Take a screenshot of your purchase receipt and send it.
i have new videos of hackers
@night cloakonly this ?
any link to send videos?
That's the easiest and probably the only solution I'm aware of.
@molten hazel http://bit.ly/report-pubgm-cheaters
thx
@night cloakok thank I will do it
4 videos
i am going to
I did I hope they don't block the access of my Google play account instead of Twitter
@night cloakyou said It will take 3 days right ?
@fleet tundra I hope you told them to block twitter or it can take forever.
Yes I said Twitter ! I think Google is not social media right @night cloak
@night cloakyes Google and Twitter
@night cloakthank you
The payload mode was out on 23rd, then why they posting "it is coming soon" ?
Screenshot taken from pubg official fb page.
Let me check.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Maybe they are using internet explorer
Anyone got this bug: in match i can hear halloween theme music
@craggy blade I just checked, there's no such posts like that. Can you share the link here?
How I can reduce lag on my iPhone 5s without buying a new phone
@craggy blade Need a link, not screenshots.
Pls help me amber
@cerulean zinc Welp, hardware limitations cannot be fixed by software. The phone really needs an upgrade. At least to iPhone SE.
I actually don't know if there's a tier protection event going on. But it usually lasts 2 days.
GG!
@cerulean zinc:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@cerulean zinc:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@alpine river:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
It doesn't get banned with the number of reports. But after certain reports on an account, it gets manually reviewed, @cerulean zinc.
Indeed. Just type Suspend instead.
Ok so how is a account reviewed manually ?
If u guys don’t mind telling me
An player who plays the game everyday
Y message deleted oof
Why was my account suspended?
Id: 517835367
Once there are certain number of reports made on an account, it gets a yellow flag and a security team member reviews the account to see if they we're doing something suspicious, @cerulean zinc
So they are matchmaked with that player ?
And is the yellow flag visible to that player 
No.
I see
Is the security team member matchmaked to the player getting an yellow flag ?
I can't share link of fb pic
They check recent gameplay activities (if not reported from in match), they have internal records on how everyone played.
?Is there any technical support here
Its restricting me
But if the account is reported for verbal abuse then
Sorry for roasting btw
I get suspicious on how games work
And u look cool minded
So I asked u
If the reporter includes "verbal abuse" then the security team will check for their chat activities.
Voice chat also ?
Voice chat cannot be reported/reviewed. Players can manually mute the abuser.
🤔
Can I add u in game lol
@craggy blade They mistakenly changed it to payload cover. It's back to halloweeks now.
@cerulean zinc You may use #chat for off topic.
R.I.P
@night cloak So it was a mistake 😌 , anyway thanks for helping 😃
Hain a weird issue
So, how can I help you?
Why am I blue? O.o
Anyway, friend says shes online but shows offline in my list and vice versa
That's washed out blue, you got it by reaching level 20.
My other friend csnt see her online either
Just tell her to switch to mobile data and open the game.
Oof
K love u bye thx
Bye!
@green crest:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
COD-G
My Facebook account has been hacked
After a while I regained my account
Noticed the hacker linked to a Twitter account
I have all the evidence to prove my account
@raw lark 😶
@karmic musk:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak I don't get banned Noticed the hacker linked to a Twitter account 😒I login with Facebook account and An intruder enters a Twitter account
@outer tulip:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello. sound echo in the game
Hello I need support to unlink the Gmail account
Hi,
ID: 5129661813
I was in Crown ll (4186 points) in Asia squad/TPP. But today suddenly my points came down to 4100 and in these past two days i played just one squad Asia match and after that i checked my ranking points. Today after i played a match in Asia Squad, i earned +13 which didn't even get added to my rank points.
Kindly please check with this and rectify the issue.
Regards,
Mohammed Rehan
@urban vault repair your client (routine repair) and make sure you have enough storage in your device, that could help.
@urban vault Then repair your client.
i am repair client in 5 times man
Well then clear your device Cache
done bro i am clearing manytimes
Make sure your graphic setting is set to "Smooth" and frame rate to max
We cannot do anything about that here, @quick karma, kindly contact the customer support.
Okay we cannot help with much here maybe wait for the next update?
Hey!!!
Kindly try clearing ram and remove all the background apps when you try to play, @urban vault. That's what I can suggest for now and please report that issue aswell.
okk bro
Hello, @alpine shore, how can we provide assistance to you?
Ahhhhhhh
I got team killed
Player name - fzwahid
Mollyed me because of flare drop loot
Please take actions
Mf took my awm
And groza
Do take actions
Can U tell that in next season RP will we get 600 UC back after we reach 100 RP
@clear temple yeah this happen many times😄😄
We cannot take actions on them, @clear temple, you just have to report them in the game itself.
You will get all the uc at lvl 98 itself, @alpine shore.
Kk
They will loose their merits, @clear temple, that will not allow them to play matches with their team-mates.
@grizzled lark where can I suggest things regarding the game?
You can suggest it here, @cursive cedar, we will try to forward it.
Kk
@grizzled lark do U work for pubg??😅😅😅
No we don't, @alpine shore. 😅
Suggestion:
People should not only lose there merit after team killing, they should be given a timeout thing like they can't play squads or duos for like a certain amount of time, I believe that minus is worse then loosing merit.
YeH right
@grizzled lark can you earn merit from playing squads?
No you can't, @cursive cedar, you need to play solo matches to recover your points.
Why i got this every time every game i can't play whyyy
@long gate use the file claim option if your certain it's a false suspend
@long gate:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Read That 
Hello I need support to unlink the Gmail account
So my frend keeps asking me if the south african servers are gone be avilbel for emulator as well?
What should i tell him?
You cannot unlink accounts, @spark star.
Servers will be available for them as well, @astral tinsel.
Okay thanks ill tell her.
@long gate;
Data Error with Client
Reason for this issue may include :
-> Your DNS server has trouble connecting to the game's server.
-> Forced changing of network while ingame or changing of data like device time
Solution
An easy fix for this solution will be fixing your device time.
• Go to settings -> System -> Date and time -> Turn on the options of Automatic date & time and Automatic time zone . This will lead to your device using network provided date and time and will fix your issues.
Facing issues even after changing time? Try switching to a better network or change the DNS server settings using the app DNS Changer from your Play store.
For further info about changing DNS refer to faq 1.4 in #481198147478224896 channel.
Please note: This solution is only for mobile users. For emulator related issues go to #emulator-support.
hello
@robust halo #555492558428700682
This is game. Or clothes shop
@barren badge both, you should be thankful
Hello, @barren badge
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Be Patient It Takes Time To Fix A Bug
Please use #pubg-mobile or #chat if your not gonna ask for help, your cluttering the chat.
But ur bot not understand our problem
It will only default option and answer
Can u explain tomorrow which event r coming
I'm sorry I don't have any idea.
Hollowin UAZ lucky spin
Devlaper full buzy in skin n clothing
Public also stupid waste the money on pubg
Bro please understand your cluttering the chat
Brother u play pubg ever
This chat is intended for support, If you wanna complain about anything feel free to in #chat , Thank you for understanding. @barren badge
Bro I can't do anything in my power to fix that issue, please use #555492558428700682 you are not only wasting your time your also wasting mine.
You have been answered about 2/3 times they will get to you soon, be patient
Your Good if you ever need help with anything don't hesitate to tell us! Have a great day/night!
👌
I have a quick question
Here's an example of what I'm tryna say
Let's say your offering me staff would you need my private info? Like birth certificate etc?.
@night cloak obviously not
K just curious
@digital gyro:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
i have to report a bug how to ?
Is there a new bug or glitch ? I hear people other than my team in team channel 2 games in a row!
Hello, @delicate bramble!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
It may be a bug, @quaint epoch. Feel free to report it.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@green stag:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Is the deadeye achievment bugged?
I did everything in the description and I didnt got it....
@lyric vector thats exactly what I did, in platinum Solo, and still nothing
sad
try 2d time hope you get it.
(for me i try like 3 times to get it)
I try like 20 times 😓
Awm bro best choice. other way look for m24
Or kar
Please use #pubg-mobile or #chat for chatting
looking for support
I recorded a hacker,how do i upload it here?
@lyric vector what can I assist you with?
So I’ve bought UC In app serval times and it wasn’t delivered happened last night again
When I use 3rd party’s they always deliver
What are the best ones to use I live in the USA
Tier protection event is 5times throughout event right? It doesn’t make sense f it’s 5times daily till nov7th
Can admin verify ? Thx
I have a popularity medal and have no idea what to do with it?
I remember an event that appeared for a few minutes and then disappeared on me. I got a medal to prove it though. This was a while back.
hi
Suggestion Please Forward
In TDM lvl 25 players are being matched against like lvl 60)50/40 etc I believe it near impossible for a lvl 25 to kill a lvl 60 which makes it unfair please add skill based mathmaking.
@night cloak please forward the suggestion.
can a support tells me why both my accounts for 3 months & i don't use any cheats or bug . in fact i was banned while on the olane in the first game after not playing for 1 month
@neat crescent
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
• use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
• purchases from third-parties;
• forced refunding through Google or Apple, and;
• use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server.
Please refer to this channel's pinned messages for further information, @haughty dagger:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
i want play pubg in version global not vitenam i open my account by i play
pubg global version from season 3 to current season i need to transfer to
pubg global version iam egyptian
i have uc 485 uc
lvl 66
please help I accidentally login on vietnam version now Iam unable to buy
UC. I want to transfer my account from Vietnam version to Global version
My id : 5246499460
My name in pubg: DARKツ๛BOSS
what meaning?
protection is active during the event....??
what the meanging and thanks
@native pine It's a governmental restriction. Go ask to the Vietnamese in-game Customer Support. Either create a new account on global or play on VN, be more careful next time so you won't make any mistakes.
@elder tundra During the event you get 5 ratings protection each day. That means, if you play with your friends your season ratings will not drop but instead remain the same. However, the season ratings will increase as usual.
ok man thanxs
isee many cheaters player all day? all day i make reports reports reports reports and 10000000 reprots but nothing happen?
How to solve this problem from the roots
in the game
carspeed //flying// fast aim
thanx
@elder tundra You might wanna check this, http://story.pubgm.cc/
@light trout bro i have this account from season 3 and i recharge it from season 4 to current season and i need to transfer to pubg global i play it always global i open my account from another device and i can't he is a play in a pubg Vietnam
Please bro helpme to transfer to pubg global version
If u want to any money to transfer iwill pay it please helpme
I am talking to them inside the game but they are shutting down the conversation without giving any information to my brother
@light trout please help me broo
Go to Vietnamese customer service and ask them to transfer your account to global @native pine.
@night cloak I am talking to them inside the game but they are shutting down the conversation without giving any information to my brother
Try again. That is your only hope. Also you can still play on Vietnamese version there will not be any problem with that.
does tier protection work in conquror?
Hello that that is because of that
He was telling me that a message that the data has changed and has been disconnected
You can @native pine. Download the apk from vietnamese pubgm website.
@wanton heath
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
• use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
• purchases from third-parties;
• forced refunding through Google or Apple, and;
• use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server.
Read 
@night cloak in pubg Vietnamese version i can't buy uc
Why?
You can use midasbuy @native pine
My tier protection isnt working and I've lost 60+ points, it was supposed to be on but it hasnt done anything
@native pine Did you logged in to VN version?
@normal fulcrum yes by mistake i log in another device but i don't know this version is a vetinames
Please help me to transfer to pubg global version @normal fulcrum
Nothing can be done now. Once logged in to VN version, it cannot be transferred back
@JinThomson#7214 Why not be warned before logging in I did not know it is the Vietnamese version I am playing the global version of the third season and a malfunction occurred in my mobily, so I wanted to log in and found her turned to the Vietnamese version without warning me anything
@normal fulcrum please help me
@runic nicheMy device, which I play from him always happened by a malfunction I went to the Cyber shop and there are several devices I took one of the devices so I can log in and log in daily and when I repaired my device I found that I was transferred to the Vietnamese version
sounds made up, there is no way your version would have been transfered like this
@scarlet kraken i do that but
Yes
how did they respond?
No respond
From 7 days
And send again
Respond is close conversation
But i know any thing
Really i am disappointed from support
hmm
hmmm
@native pine Once you login to the Vietnamese version, you can no longer play in global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now you'll have to either play your account in Vietnamese version or can create a new account in global version. Don't waste your time seeking for support, they cannot help you.
how to delete game from my device?
For iOS you can just hold and delete
Lol jk
How would someone not understand that its not the usual or its not international version when login screen itself is in vietname language ? and with Vietname company logo instead of tencent on it ? How many warnings would stop someone from accidently loggin in ?. The answer is very simple, when you regret what you did it will always be accident logins
Aloha! How can I help you?


