#questions

1 messages · Page 646 of 1

glacial gorge
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I didn't get beta invite this time , can anyone send me beta link to download

storm flumeBOT
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The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @glacial gorge.

fallow harness
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Lol that’s what I was about to ask about

rough tinsel
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Sir IAM not able to move in pubg mobile

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My controls are auto locking and sometimes auto sprinting

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Plz help

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#help

sweet zenith
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Hello Guyz. i cannot open my account .can someone help me please. its connect with google play but when i am trying to open it . its written Authorization revoked

karmic vortex
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Still hackers are in the game

light trout
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@sweet zenith Please contact the in-game customer service regarding your issue. Meanwhile, if you have any other social media account linked with the game you can use them to login into the game.

night cloak
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Hi i need how's can help me with ᖫ like that but without point? @molten crown can u help?

molten crown
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Help with what ?

night cloak
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@molten crown with ᖫ like that to Game

molten crown
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I’m not completely following, you want that in your game name?

night cloak
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Yes pubgmt

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@molten crown anyway thx byeChickenHug

molten crown
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Oh okay

karmic vortex
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5129972703 my character id asia palyer

merry sandal
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What about it?

grand star
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@merry sandal hello I need help please

merry sandal
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Yes?

grand star
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I have frame drop problem

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On my galaxy s10plus

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Exynos version

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Its lagaing so hard sometime

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@merry sandal

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Mr?

night cloak
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I want to suggest a feature called "aim to report" - basically a feature that you can report someone by just aiming with dot crosshair to report him. Useful for reporting hackers in training grounds

inland jolt
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I want help and I don’t speak so much English

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I can speak Arabic or Dutch

storm flumeBOT
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Hello, @tacit kestrel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

bold siren
polar marshBOT
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@inland jolt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grand star
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@bold siren could you please help mr

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Me*

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @grand star. Remember to read through #481198147478224896 before asking questions in the support channels.

sweet cedar
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How to take twd t-shirt ? In game of

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Ofc

grand star
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I asked multiple Time I have frame drop problem on my galaxy s10 plus exynos version

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@bold siren

bold siren
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Repair your client, make sure to have a good internet connection & have some space on your device, @grand star.

grand star
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@bold siren I have 80 gb free and 5G internet and i tried everything

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Chains pubg fine

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But on global

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I have frame drop

spring ginkgo
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I was trying to complete missions for tactical drill, among one was to get an s rating in evo, which i also got in evo (in payload mode), but still mission is not comlleted, can you help?

zenith carbon
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Hlo....my pubg ac is hacked by my Facebook...now fb is disabled and someone use my pubg ac ....how can I get it back

polar tundra
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so wait if i play on a chromebook with no mouse+kb im still using an emulator?

zenith carbon
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This is belongs to me

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PL plz plz hlp

wheat stirrup
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@spring ginkgo payload rating doesn't count in any missions so far, u can finish that in survive till dawn tho..

night cloak
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Hello i want to ask something about prime plus ?

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Its just 1 month right ?

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40 days passed still mine is working i didnt pay again

haughty cypress
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@night cloak maybe they automatically charged your account for the subscription

tacit kiln
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Is selling accounts QLLOWED

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Allowed

night cloak
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@haughty cypress i checked my bill nope

haughty cypress
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weird

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@tacit kiln yes, but nobody cares

night cloak
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Yes good 😂

tacit kiln
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Ight bet

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can u pin this

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Dm me if you wanna buy my og season 2 acc

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With 7 battle passes

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Is that good enough?

haughty cypress
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well, mods care tho*^

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nobody else cares

polar marshBOT
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@jolly fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

modern trellis
haughty cypress
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that looks so ridiculously fishy lmao

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but then again, the domain is top level so i guess its legit.....?

modern trellis
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No official timeline for the server release?

haughty cypress
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nobody said anything shrug

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then again its literally called the "git gud" daily league so lmao

cosmic gazelle
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I was trying to shoot this door but it didn't break then I got shots from inside the door which means the gate wasn't there or it was open already..its an scam

polar marshBOT
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@prime sleet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

haughty cypress
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@cosmic gazelle yet you still play the game EMTwink

slender sand
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Audio now diminishes for game sounds when comms are turned on

keen bronze
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Hello, where can I get the beta code for the game?

dark tinsel
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just making sure.. but someone who has rank reset to bronze is for sure caught hacking, correct? there's no other explanation for that?

rotund marlin
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Niag

red scroll
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A bot was holding it...

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It was an arcade match

slow tangle
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@red scroll it's common on arcade mode

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You can find from bota

frozen vault
red scroll
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I thought i found out America

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The map was in a bot

rare marlin
polar marshBOT
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@rare marlin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

polar marshBOT
#

@pseudo bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

static patrol
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Hi i selected wrong weapon upgrade by accident pubg how do i change please help me

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Hi i selected wrong weapon (scar-L) upgrade by accident pubg how do i change my upgrade to m416 glacier please help me 😭

static patrol
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@lime juniper help me

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@neon patio help me

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Hi i selected wrong weapon (scar-L) upgrade by accident pubg how do i change my upgrade to m416 glacier  please help me .

ID : 5501440244

Email : kiimoxtv@gmail.com

thanks.

eager sundial
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@static patrol no chance

static patrol
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Whay

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Pubg selected form me scarl

wheat kettle
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can anyone help me

minor creek
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Any admin is here ?

wheat kettle
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my game is stucking at loading page

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this way is coming

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plz anyone help me 😩 😩

raven flicker
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When bonus challenge is reopened?

polar marshBOT
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@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

raven flicker
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When bonus challenge is reopened?

minor creek
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Any attendant is here ?

wheat kettle
rugged cosmos
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Hello, i have an account connected to both face and twitter but my twitter is hacked and the guy is able to login my pubg Account anytime he wants , is there a way to fix that?

gritty glade
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@rugged cosmos
No. Not any way.

rugged cosmos
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What do you mean ? i lose my account forever?

runic niche
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@rugged cosmos did you link anything else

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you can still login with facebook. tell twitter your account was hacked

opaque ginkgo
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How to change fb account linked to pubg mobile

runic niche
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@opaque ginkgo you can't

opaque ginkgo
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😞

night cloak
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Looks like B word is no longer approved here

runic niche
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BlTCH

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still works for me

livid oyster
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Pubg remove that fu*** graffiti from crates silver frag were less na so u added graffiti also remove it I opened 15 crates and got only graffiti remove it

night cloak
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@molten crown why i didn't get legendry or mythic items

molten crown
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I can’t really say from here

night cloak
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@molten crown any way to increase that

molten crown
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Kind of set as is, for now anyway

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I can’t increase the odds

dapper panther
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@

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Hi , i have a jealbroken ipad pro.. im afraid to use this ipad for playing pubg. Coz i heared if my divice have jailbreak my acount will be .... for 10 .. so can i use it to play or not ?!!! Im clean no vpn no hk no cheating no 3rd party.. clean .. please i need an answer??!

blazing saddle
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If you have 3rd party applications which modify the ingame files in any way, then it will give you an account suspension. In any case, we do not recommend playing on a jailbroken phone even though it does not exactly go against the ToS of the game, @dapper panther.

plain agate
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Hey tencent I would like to tell them that my device dose not support the game i wish I could play it so please help me that so I can me enjoy

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Plz replay me

haughty cypress
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@plain agate get a new device

plain agate
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Not device

dapper panther
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@blazing saddle im not using 3rdparty apps for the game and not any games. I just have a jealbroken divice. Ok if i deactivate the jailbreak like restart the ipad and the jailbreak not working . So i can play normal or it showen that i have a jailbreak in my ipad????

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I saw some one here said he got ..... 10 y just becoz his devies jealbroken

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That why i stop using my new ipad

blazing saddle
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It won't give you an account suspension just for having a jailbroken device, @dapper panther.

normal fulcrum
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@plain agate You can try Pubg Mobile Lite

dapper panther
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@blazing saddle u sure 100% 😁 jailbreak = no secure open bugs

plain agate
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Pubg mobali lite play ha pubg mobali not play support device

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Problem

normal fulcrum
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Which device are you using? @plain agate

plain agate
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Yas

normal fulcrum
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Device name?

plain agate
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Princebacha

normal fulcrum
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Which mobile you are using?

plain agate
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No

normal fulcrum
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Check your inbox

hoary grove
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It more then 90 days and my leader forgot I'd and password of this pubg account and our clan is of level 6 or 7

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How can I recover that of I am co leader of that clan

normal fulcrum
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@plain agate You need to try Pubg Mobile Lite. If it's not supported, than you have to upgrade your device. Nothing else can be done

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@hoary grove What do you want to recover? Your leader's account?

hoary grove
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Clan

normal fulcrum
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If so, than there's no option to do that. Your leader has to contact the social media support

blazing saddle
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@hoary grove The clan leadership is automatically transfered to the most active member if the leader is inactive for a long duration.

plain agate
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Not play pubg

hoary grove
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@blazing saddle it more then 95 days

normal fulcrum
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Unfortunately you can not @plain agate

hoary grove
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Leader is offline

blazing saddle
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Contact the ingame support regarding the issue, @hoary grove.

plain agate
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Q

normal fulcrum
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What's that suppose to mean?

plain agate
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Not device support

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Reply

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Me

normal fulcrum
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@plain agate If device is not supporting Pubg Mobile or Pubg Mobile Lite, than only option is to upgrade your device

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You have to purchase a new phone

storm flumeBOT
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Please do not use any other language aside from English in this channel, @plain agate. Refer to #613267301243944960 for language channels.

fluid flume
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#questions i lost my pub account because socail media it was link lost access and i hv mobile nom with that account and there should a option to recover the account fromnthe mobile no.

normal fulcrum
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@fluid flume Unfortunately there's no such option. If you have lost access to social media, you need to contact their support

fluid flume
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That is worst think i lost access thats why im going for help to pub cs if i can resolve problem with social media cs why should i go to pubg cs

normal fulcrum
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No one here or at CS can provide you support for lost social media account

lament condor
#

Hey, NO Halloween THEME Music like last year in new halloween theme ??? 😡

polar marshBOT
#

@tender zephyr:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@tender zephyr Red zone are totally random. It is best to keep an eye on the map

polar marshBOT
#

@warped wraith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tender zephyr
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@normal fulcrum what can I do when it keeps killing me all the time when I'm in battle in fields...why always me...
Red zone serves no purpose other than lag in low end devices and random deaths when u play ur game right

lament condor
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@tender zephyr get a better phone

tender zephyr
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@lament condor I have a good phone...the lag was from previous phone...
Red zone has killed me in battle over 5 times in last 2 days

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What's the point plauing when something way beyond ur control keeps killing u even after u play ur game perfectly

normal fulcrum
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@tender zephyr That's what red zone are made for. To increase the difficulty of the game. If you don't like the red zone, you can send a feedbaxk in game

lament condor
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@tender zephyr so avoid Red zone or Repair as tencent say fr everything

tender zephyr
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@normal fulcrum exactly what I'll o

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Do

lament condor
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@normal fulcrum ya , randomized sky bombs , its so bad pubgm_LUL

normal fulcrum
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I must inform you that you might not get a reply or result on basis of 1 or 2 players asking to remove the red zone

lament condor
#

NO Halloween THEME Music like last year in new halloween theme ??? rip

tender zephyr
#

@normal fulcrum how do I give a feedback in game

normal fulcrum
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@lament condor Feedback has already been forwarded regarding the theme

lament condor
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@normal fulcrum ok , theme music ?

normal fulcrum
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@tender zephyr Click on arrow on right bottom and click on report. From there you can share your feedback

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@lament condor Yes

lament condor
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@normal fulcrum ok cool

fluid flume
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I want to know one thing i m playing in global version with my google id and suddenly server got changed and i cant login to global i can login in veitnam version with that id and when i downlod vng version and login with google id it is showing to creste a new account and dont loading my previous progress

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What should i do

slow tangle
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@fluid flume once a global version account is logged into Vietnamese the acc can not be used for global.. Or vise versa

fluid flume
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But why progress is not showing

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I will play in vng version but progress is linked with account

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But not showing in vng

normal fulcrum
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If you log in to VN version, account is transferred to that version but not the progress. If you want, you can ask CS of VN version to transfer your account to global version. If they reply, they will do it. But it is not a guaranteed solution. Even if you get the global version back, getting the progress back to where it was is not guaranteed either. But that's the only solution you have @fluid flume

supple horizon
#

I can't view my own game results after finish the match, it's appear only when i won match!

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Can't even hit likes to my team mates

normal fulcrum
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@supple horizon What do you see instead of results?

fallow crystal
#

how to delete pubg

supple horizon
#

@normal fulcrum my lobby

normal fulcrum
#

Have you tried client repair?

supple horizon
#

My ratings kills won't appear straightly coming to lobby

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@normal fulcrum after update I did not

normal fulcrum
#

@supple horizon Try client repair and check if it works

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@fallow crystal Do you have any issue with the game?

buoyant ginkgo
#

im losing points even while playing with friends?(tier protection event)

glad minnow
#

Anyone getting bugs like if u die u will be directed to lobby and can't spectate, In TDM we can't use weapons, see enemies teammates

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@buoyant ginkgo u lose points, tier protection is if u are in crown 1 u will not demote to crown 2

buoyant ginkgo
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@glad minnow uhm there is a tier protection event going on by the way

glad minnow
#

@buoyant ginkgo i know bro...it's tier protection not points

polar marshBOT
#

@silent locust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@wind jetty Don't do that again or you will be muted

storm flumeBOT
#

Hello, @glad minnow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

quaint epoch
#

For the tier protection event. Is it 5 daily from today till 7th. Or jus 5 times altogether? 🙏🏻

static patrol
#

Hi i selected wrong weapon (scar-L) upgrade by accident pubg how do i change my upgrade to m416 glacier  please help me .

ID : 5501440244

Email : kiimoxtv@gmail.com

thanks.

glad minnow
#

@quaint epoch 5 a day

spring void
#

@static patrol you can't, you should be careful on what you are doing

raven wadi
night cloak
#

@raven wadi Looks like a typo. It is revive.

raven wadi
#

I just did revived 3 teamates in classic but it didn't complete

granite stone
#

How to know the pubg registration date ?

night cloak
#

@raven wadi Then rescue 2 teammates in payload mode.

rugged cosmos
#

Hello, my account is connected to facebook and twitter but my twitter is lost/hacked so the other person is able to login my pubg account is there a way to retrieve my account back i'm the first / real Owner

night cloak
#

@granite stone Are you on Android?

granite stone
#

@night cloak yes

night cloak
#

Lemme check where is it on Android.

granite stone
#

Ok

night cloak
#

My achievement jinxed is stuck it just show 31 and i have opened so many crates

#

from long time it is just stuck

#

@night cloak The yellow bar shows your max progress, not your current position.

#

In jinxed 3 it shows 76 @night cloak

#

Is there any solution for this?

rugged cosmos
#

Hello, my account is connected to facebook and twitter but my twitter is lost/hacked so the other person is able to login my pubg account is there a way to retrieve my account back i'm the first / real Owner

spring void
#

@rugged cosmos contact twitter support and to stop the hacker getting access to your account

#

Alternatively you can contact ingame CS and ask them to revoke accesss to teitter but be careful as it is irreversible

granite stone
#

@spring void how to know the game registration date. (Android)

quaint epoch
#

@night cloak u have to fail to get a legendary item, meaning no legendary items from crates 70times in a row

#

Jinxed III is 200 “Mythic” in a row

night cloak
#

@quaint epoch oh okk

spring void
#

@granite stone send them an estimate, and i think you can find the date you download game through playstore library thing

granite stone
#

Is wegame a official pubgmobile booster?

night cloak
#

Hi

#

Anyone there to help me

#

Can't create a account

twilit wyvern
#

I want to join a professional Asia squad any suggestions?

normal fulcrum
#

@twilit wyvern You can use #clans

#

@night cloak Cannot create account or cannot link account?

night cloak
#

Both

#

@normal fulcrum

#

Right now I am trying to create a account but same error with linking account also @normal fulcrum

normal fulcrum
#

If you're not able to create account on facebook than you need to contact Facebook support

twilit wyvern
#

Thank you Thomson

nova bloom
#

Please someone explain this

light trout
#

The Ghillie suits were once available for purchase in different version of the game. @nova bloom

nova bloom
#

@light trout seriously lol?

mellow elm
#

Hi guys, lost my pubg mobile account by sychonizing with facebook is there anyway to get it back ?

#

I'm on iphone 11 i'm acually trying to restore an old save 😢

night cloak
#

@mellow elm The synchronising is automatic. You probably logged into a different Facebook account.

mellow elm
#

@night cloak i used a guest account, i didnt figure it out i would delete that account

night cloak
#

@mellow elm Ouch, unfortunately guest account is not recoverable.

mellow elm
#

Damn me.. rip my battle pass and skins..

#

praying for ma iphone save to get it back but i guess it wont do anything

normal fulcrum
#

If you reinstall the game or reset the device, saved game data is deleted as it is stored locally

mellow elm
#

well so maybe there a chance by restore my phone on an old save to recover it ! waiting for the game to download and will see

night cloak
#

@mellow elm Wait, you just logged into your Facebook, right?

mellow elm
#

yes

#

then restore my iphone

#

ah so it won't change things

night cloak
#

You can just logout from the account and login to your guest profile.

mellow elm
#

tried already but it make start an all new character

night cloak
#

You mean, you made a factory reset?

mellow elm
#

restet from an old save where the's my guest account connected with

night cloak
#

I actually never tried doing that so no idea.

mellow elm
#

No it won't work i just logged back to the app after the reset and i'm asking to do a new character 😢

#

Well i sent a request to the support maybe i'll have feeback until know i'll have to do with my new guy 😢

night cloak
#

You deffo won't get help from PUBGM support on that cause that's beyond something they can do. But Apple Support might give you suggestions on what to do, they know it better than anybody, hope you find a solution, @mellow elm.

mellow elm
#

I'll see if they have a solution thanks you !

#

Anoying things is i puchashed battle pass and stuff ..

granite stone
#

Still cant find the registration date🤕 @night cloak help!

night cloak
#

@granite stone Couldn't find it on Android unfortunately. I'm new to Android, so no idea.

#

@real hawk Aloha! How can I help you?

simple drum
#

getting guest login problem

spring void
#

@simple drum can you explain?

simple drum
#

when i tried to login in guest account it says bad_param

normal fulcrum
#

@granite stone Registration date as in? The date you 1st downloaded the app?

granite stone
#

Yes @normal fulcrum

#

Pubgmobile is asking that for verification

simple drum
#

why bad_param exception occur ?

polar marshBOT
#

@half iron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

granite stone
#

But idk the exact date 😪

#

@normal fulcrum can u help?

normal fulcrum
#

I have to check

#

@granite stone Check dm

tame abyss
#

I am facing lot of crashes today, never faced any crash in the past..is there any problem?🤔

mellow elm
#

Guess what @night cloak my guest account has sych with my Facebook account so I get it back !

#

I’ll not have to restart all again ! 😁

night cloak
#

Great, have fun!

polar marshBOT
#

@pallid dock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mellow elm
#

Thx one more question anyone know why I don’t have amazon prime loot option ?

tame abyss
#

Is there any way to manually sync your friends from fb? My fb friends aren’t syncing properly

normal fulcrum
#

@tame abyss Try routine repair

tame abyss
#

Didn’t worked, tried reinstalling too many time and logging in and out too

night cloak
#

@mellow elm May I know where you're from?

normal fulcrum
#

Than check on facebook if the friend list for Pubg Mobile is allowed or not @tame abyss

tame abyss
#

@normal fulcrum i did, allowed all permission...it’s annoying people keep inviting me even when i unfriended them i am also showing in their list too

polar marshBOT
#

@fallow kraken:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@tame abyss Must be a bug than. Best if you report it

night cloak
#

How do I take part in competitive

spring void
#

@night cloak can you explain?

tame abyss
#

@normal fulcrum that’s the thing I tried in game customer service didn’t helped, report it got email reply that use in game customer service , but there are only bots in game

normal fulcrum
#

If you report a bug, they will fix it. They use the bot to capture exact issue you're facing. Just report it there and wait for the fix

worthy dock
#

can't login to globle server because logged from vetnami server

lunar vine
#

How to get good items in creates opening

night cloak
#

@worthy dock Once you login to the Vietnamese version, you can no longer play in global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now you'll have to either play your account in Vietnamese version or can create a new account in global version.

#

@lunar vine Keep opening crate is the key.

worthy dock
#

@night cloak i can't switch it back to globle?

cursive cedar
#

Nope @worthy dock

night cloak
#

@worthy dock Nope. You will need to create a new account in global.

worthy dock
#

@night cloak @cursive cedar thanks

supple bridge
#

@night cloako

night cloak
#

@polar marsh hello, why can't we buy more than 1 card room in clan shop and we must wait 10 days!?
😒

lunar vine
#

@night cloak so that your peepal keep looting our money?

night cloak
#

@lunar vine It's not looting as long as it's optional.

polar marshBOT
#

@grand star:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fast thistle
storm flumeBOT
#

Hello, @fast thistle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

fast thistle
#

Pubg only work for mony not for Customer satisfaction

mellow elm
#

@night cloak I’m in New Zealand actually but I’m from France

normal fulcrum
#

@fast thistle Pubg never asked you or anyone else to pay just to play

#

If you have encountered any cheaters in game, follow Machete to report him

polar marshBOT
#

@fast thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fast thistle
#

Remove this bot

normal fulcrum
#

Your question has been answered @fast thistle

fast thistle
#

We can't write about hack

normal fulcrum
#

Is there anything else we can help you with?

night cloak
#

@mellow elm Just checked, it's still there for me. But there were some cases the event disappeared for some people living in US, just try again later.

normal fulcrum
#

If you wanna debate on hacks, you can use #chat or #pubg-mobile

mellow elm
#

Alright @night cloak thanks you !

polar marshBOT
#

@amber burrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pallid remnant
#

Plz guys introduce new items in hero crates

#

@polar marsh

upper stag
#

Help 10

cursive cedar
#

@upper stag what's the issue?

normal fulcrum
#

@pallid remnant We will definitely forward the feedback

pallid remnant
#

@normal fulcrum thank you sir

polar marshBOT
#

@astral girder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grand star
#

@normal fulcrum any solution for the frame drop ? On s10 plus?

cursive cedar
#

@grand star repair your client routine repair and make sure there's enough storage on ur device, and lower ur graphics, and frame drop to highest

gusty crane
#

IØN⋆Eńvÿ

#

Can I search that name in pubg?

normal fulcrum
#

@grand star It has already been reported

#

@gusty crane You can

gusty crane
#

Can someone try then send me the player Id

#

Won’t let me paste it

grand star
#

@normal fulcrum that means s10 series after new update no more frame drop?

#

@cursive cedarthanks for info but I'm talking about s10 plus

normal fulcrum
#

I don't think that's possible here @gusty crane

granite stone
#

I changed my phone recently does it still work @normal fulcrum

normal fulcrum
#

@grand star Hopefully

pallid remnant
#

@normal fulcrum thanks for help

normal fulcrum
#

@granite stone what works?

gusty crane
#

@normal fulcrum i mean in the pubg app

outer spoke
#

I am having some login issues ...

grand star
#

@normal fulcrum thank you so much

normal fulcrum
#

@gusty crane Yes I understand that

granite stone
#

That app to know the registration date?

gusty crane
#

then what do you mean you don’t think it’s possible here?

normal fulcrum
#

@granite stone It is an android app so it should work on android devices

#

@gusty crane I don't think anyone can provide you that player's id here. You can ask someone in #pubg-mobile

gusty crane
#

Oh ok

pallid remnant
#

Will pubg work smoothly on samsung m30

normal fulcrum
#

@pallid remnant When you 1st launch the game, it will automatically detect device hardware and sets optimal graphic settings

outer spoke
#

@pallid remnantyes bro

pallid remnant
#

@normal fulcrum @outer spoke thank you

outer spoke
#

@vaibhav#7051its my pleasure

polar marshBOT
#

@balmy bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

granite stone
#

That app not working for me i want to know the first date i registered in pubgmobile

sharp lion
polar marshBOT
#

@finite badge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@granite stone You can ask that to in game CS

storm flumeBOT
#

Hello, @sharp lion!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

tender gulch
#

@storm flume 5290558161 | WolfxLUCIFER , i have already posted video proof, how much time the pubg support team need to check the proof and B4N one che4ter? it's been 2 days already

hollow fox
#

I have a problem

#

I need help can you help m

night cloak
#

@hollow fox Aloha! How can I help you?

polar marshBOT
#

@hollow fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@tender gulch If you submitted through our link, you won't get notified of the user getting banned.

tender gulch
#

😋

#

Oh, @brittle thunder, he is not b4nn3d yet, i checked it now

brisk knot
#

Crash crash and crash and crash and crash 😑

night cloak
#

Wait patiently, these reports are being sent every week, so you might not find the person banned in 2 days.

#

@brisk knot gattem.

brisk knot
#

@night cloak what!

jaunty wedge
#

Any admin online ?

spare isle
#

@night cloak is online man @jaunty wedge

night cloak
#

@brisk knot Can you elaborate your issue?

brisk knot
#

Game crashing without any reason, I tried to play in pubg vn is fine but in global game crashing after update

#

Mental dc real?

cold obsidian
#

Hn Pikachu bete

night cloak
#

@brisk knot Repair client and clear cache.

polar marshBOT
#

@jaunty wedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@cold obsidian Aloha! How can I help you?

brisk knot
#

@night cloak tried still crashing

#

😢

night cloak
#

Ouch, that's sad.

brisk knot
#

Forget my problem of freeze rank?

#

@night cloak that rajput is hacker he killed me in Asia duo

pallid remnant
#

He is hacking

brisk knot
#

LoL

tender gulch
#

🤓

cold obsidian
#

@night cloak I COULD NOT LOGIN MY ACCOUNT WHATS THE ISSUE?

pallid remnant
#

On live stream.

night cloak
#

@brisk knot You never know, there could be hundred people with same ign.

#

@cold obsidian Screenshot? Or can you elaborate?

brisk knot
#

I have proof related to rajput @hope

night cloak
#

@brisk knot Let's not pick on other members.

cold obsidian
pallid remnant
#

@night cloak hey that man is hacking in live stream

night cloak
#

@cold obsidian Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

polar marshBOT
#

@brisk knot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @pallid remnant!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

pallid remnant
#

@night cloak he is livestreaming

night cloak
#

Read the previous message.

cold obsidian
#

@night cloak i didn't not use any of these things

night cloak
#

@cold obsidian Read my previous message mentioning you.

pallid remnant
#

@night cloak report his channel

night cloak
cold obsidian
#

@night cloak read all but what the problem i can't login

polar marshBOT
#

@pulsar bramble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tender zephyr
#

How do I report hackers pls

#

Someone is sharing hacks all over my pubg mobile WhatsApp grouo

#

He shared a video of himself hacking

#

I wanna report him...I have the video as evidence

night cloak
#

@tender zephyr use the link to report cheaterpubgm_this

quiet kiln
#

Wt the hell ur pubg team is wrkng against hackers im getting killed by hackers in almost every match

storm flumeBOT
#

Hello, @quiet kiln!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

quiet kiln
#

Will hacker give his full details to me..?

normal fulcrum
#

@quiet kiln When someone kills you and you suspect he's cheating, you can get his character ID from report pop up. Use that ID to search for him and you can get his ign

tender gulch
#

why ign so important? he can change that

night cloak
#

It's to validate you didn't insert the wrong ID.

pulsar bramble
#

if i play with vpn this will be bad because i am from Egypt my upload speed is 7M and when i go live with game in Facebook does not reach to 1.6M what is solution ?

night cloak
#

@pulsar bramble We do not recommend the use of VPN. But it's your choice.

pulsar bramble
#

i mean using vpn wwhile i play pubg will be risk on my account ?

tender zephyr
#

@night cloak thanks I couldn't get his ID so I challenged 1v1 with hacker...I lose but at least I got his ID and reported him

polar marshBOT
#

@tender zephyr:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tender gulch
#

@tender zephyr When you in game report him, you can see his ID.

polar marshBOT
#

@torpid zenith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@sweet zenith:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tender zephyr
#

@tender gulch I have reported already...but he's been reported by others many times... he's bragging that he only gets 10 mins ban any time he's banned...why in the world are hackers getting 10 mins ban...their IP address should be banned

rugged cosmos
#

Please tell me how to unlink a lost/hacked twitter account

night cloak
#

@tender zephyr Account suspension based on IP is not as easy as you think.
You can read the following article[follow the link]
story.pubgm.cc

pastel wedge
#

@polar marsh I got frozen in mobile for 2 months

#

I didn't use any cheats

#

@polar marsh help me

cursive cedar
#

@pastel wedge use the file claim option.

cosmic gazelle
#

This gate wasn't there but it was showing that its closed to me,I tried to shoot n break it but instead I got shots from inside.

pastel wedge
#

@cursive cedar how to update emulator in my mobile ? And why my account frozen for 2 months if I don't my emulator

cursive cedar
#

@pastel wedge what are you trying to say? If you need help with emulators "React to the 🇪 in #613267301243944960 to get the emulator role and then you ask for support in #emulator-support

pastel wedge
#

Am not emulator player bro, Am mobile player , check my photobro

cursive cedar
#

Be More specific next time

north mesa
#

5638505986 id hacker

spring void
#

@cosmic gazelle so do youwant to report a bug?

storm flumeBOT
#

Hello, @north mesa!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

marsh raft
#

Hello Support , i changed my clan name to 【IRAQ SYRIA】, After i pressed Ok, its shown like 【IRAQSYRIA】, I want the space between the two words, and i don’t want to wait 60 day to fix it, could you help me please?

#

Can i change it today? With CLAN NAME CARD, without waiting for 60 day please?

cursive cedar
#

@marsh raft you can buy one in clan shop

marsh raft
#

I know, i want to change the clan name because i want it like this 【IRAQ SYRIA】 ( there is space between IRAQ AND SYRIA WORDS)

#

Can i do it today????

cursive cedar
#

Well I don't know any other ways to get clan rename card the only way I know is by using "clan shop"

marsh raft
#

No no just understand me please

#

I have one but i can’t change the name because i changed it today

#

It says i need to wait like 60 day from today

sterile mango
#

@marsh raftyes you need to wait

#

You cant change name using space. To make itu you need to use symbol code

marsh raft
#

MAn its not my fault, its the game fault

#

....

cursive cedar
#

I think the clan name still looks good...

marsh raft
#

I had put space already & didn’t knew that

#

Well its not understood

#

Cuz both words are next to each others & big letters

#

...

sterile mango
#

All you can do just wait another 60 days

marsh raft
#

Jesus christ, lol its a lot

#

2 months

#

A lot ...

cursive cedar
#

You can't put space between clan names you need to use symbol code

sterile mango
#

Haha

marsh raft
#

Why don’t you put it like rename or flag card

#

Like you can change it after 1 day

#

It will be much eazier

sterile mango
#

Maybe clan name have its own rule..

marsh raft
#

...

#

Ok thanks a lot

tawdry wagon
#

Hi .. I bought a prime plus offer in pubg mobile and it was 8.86 € short of my visa card but the offer didn't get me .. Where is the problem?

polar marshBOT
#

@paper scaffold:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tawdry wagon
#

Hello pubg ?

polar marshBOT
#

@wind dock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tawdry wagon
#

Hi .. I bought a prime plus offer in pubg mobile and it was 8.86 € short of my visa card but the offer didn't get me .. Where is the problem?

craggy blade
#

@tawdry wagon Does it said payment successful?

wind dock
#

What i write
Bot is remove msg for unknown reason

tawdry wagon
#

The internet was weak and I didn't write anything and when I checked my card and I was stuck for 8.86 €
The Soul

craggy blade
#

@tawdry wagon Have you checked the subscription tab below your profile?

normal fulcrum
#

@tawdry wagon Contact in game support and mention clearly that amount was deducted but didn't got subscription

tawdry wagon
#

@craggy blade yes

normal fulcrum
#

@tawdry wagon Are you even listening or should I stop?

tawdry wagon
#

@normal fulcrum yes i m listening hhhh

night cloak
#

@tawdry wagon Go to the Google Play Store App, tap on the menu, go to subscription tab and send a screenshot here of the tab.

tawdry wagon
#

This is an old show

cursive cedar
#

@night cloak How can I buy UC in pubg Kr with my current currency

#

It a credit card important?

storm flumeBOT
#

We provide support only for the global English version of PUBG MOBILE here.

hollow vault
#

is midasbuy legit ?

normal fulcrum
#

@cursive cedar Not exactly. You can make payment from debit card or paypal as well

spring void
#

@hollow vault yes

cursive cedar
#

@normal fulcrum midasbuy works?

night cloak
#

Need squad

cursive cedar
#

Like 100% Legit?

hollow vault
#

U can use midasbuy then i guess

spring void
#

@cursive cedar we dont provide support for other versions of the game

craggy blade
cursive cedar
#

@spring void I'm talking about is "midasbuy legit" not about Kr lol

spring void
#

@craggy blade that is a photo from another version of pubg mobile

#

@cursive cedar yes it is legit

craggy blade
#

Which version?

cursive cedar
#

Kk

spring void
#

@craggy blade i beleive it was Korean version

craggy blade
#

So we can wear ghillie suit in Kr Version?

spring void
#

Dont know, this server is for global version only @craggy blade

craggy blade
#

Ikr, I just want to know how to wear ghillie suit in lobby.

spring void
#

@craggy blade you cant in global version

#

Ghost ping 👀

craggy blade
#

🤔

polar marshBOT
#

@versed flicker:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@tawdry wagon Alright. What you're gonna do is wait 12 hours from now and see if the prime subscription starts automatically or not. Sometime pending payment from bank triggers this behaviour. If you don't get prime after 12 hours, open Google Assistant and ask her to Give you a refund and then you should follow up with her options to get a successful refund.

round horizon
#

Please delete graffiti from the game,this thing is useless,just clogs cases.
And smoke trail

night cloak
#

@cursive cedar And you will need a Korean bank credit card to be able to make purchases in game. If Midasbuy is an option for you, you can check that out as well.

#

@round horizon All the cosmetics in game are actually useless. But it feels nice to have em - that's why people purchase em.

cursive cedar
#

@night cloak midasbuy doesn't work for me

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@cursive cedar Then you will need a Korean bank account to make any purchase in KRJP version.

cursive cedar
#

@night cloak and no other options?

night cloak
#

And no other options.

cursive cedar
#

Can I gift my self uc or Royale pass from my global account? @night cloak

night cloak
#

I'm not sure on that part.

cursive cedar
#

Kk

spring void
#

@round horizon your feedback has been forwarded

round horizon
#

What?

spring void
#

@round horizon your feedback about the graffiti and smoke trails has been forwarded

round horizon
#

Oh

#

Ok

#

Bot just deleted my message because of link

night cloak
#

Note my feedback:
Remove the graffiti from Classic and premium crate. There is no use of it. Waste of moneyGWseremePeepoLife

#

What the link was about? @round horizon

#

@night cloak There was a similar feedback a while ago. You're late buddy.

#

Hi

#

I have 2 errors in pubg lite

storm flumeBOT
#

Assign yourself the <@&489775622923616277> role by reacting to :regional_indicator_l: in #613267301243944960 to obtain access to PUBG MOBILE LITE related channels, @night cloak.

night cloak
#

1.safe mode 2.global shader

celest osprey
#

Why does this Everytime happen to me?

low shore
#

hello

#

@night cloak i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @low shore. Remember to read through #481198147478224896 before asking questions in the support channels.

low shore
#

ok

celest osprey
#

Pls help me

fleet tundra
#

There are some ppl who sending fake internetwebseites to stole your account I unfortunately entered one of them 😭

hazy phoenix
#

@fleet tundrahow can u believe the websites

fleet tundra
#

Maybe because I'm stupid

hazy phoenix
#

@fleet tundraYou are not but dont do it again

night cloak
#

Well, you learned a lesson. Always put up a 2FA verification system on your social media account so you can avoid these issues in future.

polar marshBOT
#

@low shore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

What is single point enlargement ?

fleet tundra
#

I can login with my Google account but also the hacker can with his Twitter account😭

polar marshBOT
#

@remote cradle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wraith brook
#

Tell someone

#

What is single point enlargement ?

polar marshBOT
#

@wraith brook:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Now do as I tell you. It might take some time, but it's worth a try. What you're gonna do is login to game, open settings and contact customer support. And tell them to "revoke access of the Twitter account." Make sure not to write something else to avoid delays. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

Attached is a screenshot on how to bypass the customer support bot, it might be a little different for you but keep playing with the options and you eventually will be helped.

#

@fleet tundra

hazy phoenix
#

@fleet tundradid you pay too much in your account

fleet tundra
#

Pubg support team is working on this to remove Twitter account but they said they need 90 days to do this !!

#

90 days 😭

night cloak
#

For now, ask them to block the access. It takes around 3 days.

fleet tundra
#

@hazy phoenix yes I paid

hazy phoenix
#

@fleet tundradont worry buddy wait 90 days

night cloak
#

I wrote a paragraph for nothing.

fleet tundra
#

@night cloakthis is not like when u chat in WhatsApp they don't reply you

night cloak
#

You absolutely didn't read my message.

#

Help yourself.

fleet tundra
#

@night cloakidid

#

I will wait but that guy has deleted all my friends my clan and also spend my money😭

night cloak
#

This guy is a aimbot magic as well esp use please ban him

#

@fleet tundra Better than having nothing.

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

hazy phoenix
#

@night cloakwhy are those websites still there pubg should take them down

fleet tundra
#

Yes I think there are more people stock on these websites

night cloak
#

@hazy phoenix The websites are there since the internet was created. These are known as phishing websites.

hazy phoenix
#

And i dont know why do they steal the account

#

@fleet tundraYes i know some friends did the same mistake as yours

night cloak
#

They steal your account and sell these with bids.

hazy phoenix
#

@night cloakOh ok thanks for info i didnt know about that

fleet tundra
#

@night cloakdo I have a chance to get my account back😣

hazy phoenix
#

@fleet tundrayes have hope

fleet tundra
#

90 days that guy will ban my account I guess

#

He is not a good guy

night cloak
#

You already have your account. If you follow my instructions, you can get them removed in 3 days. Otherwise what you have mentioned: 90 days. And once your account is banned - it's banned. So do what you think is best.

fleet tundra
#

@hazy phoenixthank u mate

hazy phoenix
#

@night cloakAnd her too

#

@fleet tundrawelcome buddy

fleet tundra
#

@night cloak can I end the conversation and start a new one

hazy phoenix
#

@fleet tundraShe is the one who helps the most

night cloak
#

Yep, anytime.

fleet tundra
#

@night cloak how

night cloak
#

Go to the conversation and you will find a close option/start a new conversation. If you cannot find one, just clear data of your game and you will be able to start a new conversation.

ripe plinth
#

Hi there!

night cloak
#

Aloha! How can I help you?

polar marshBOT
#

@ripe plinth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fleet tundra
#

@night cloaki found not option to end the conversation

#

@night cloakgod bless you for helping ppl

glossy sable
#

@fleet tundra She just said, If you cannot find one, just clear data of your game and you will be able to start a new conversation.

fleet tundra
#

@glossy sable like reinstall the game ?

glossy sable
#

That can work too.

fleet tundra
#

@glossy sableok thank you mate

glossy sable
#

You're welcome!

sour peak
#

Hi How can I communicate with support in Pubg Mobile?

storm flumeBOT
#

You can contact the customer service via the game settings, @sour peak. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

fleet tundra
#

What should I send them ?

#

I mean which other information?

night cloak
#

@fleet tundra Take a screenshot of your purchase receipt and send it.

molten hazel
#

i have new videos of hackers

fleet tundra
#

@night cloakonly this ?

molten hazel
#

any link to send videos?

night cloak
#

That's the easiest and probably the only solution I'm aware of.

molten hazel
#

thx

fleet tundra
#

@night cloakok thank I will do it

molten hazel
#

4 videos

night cloak
#

You can add 4 different video links there.

#

Any Nigerian here

molten hazel
#

i am going to

fleet tundra
#

I did I hope they don't block the access of my Google play account instead of Twitter

#

@night cloakyou said It will take 3 days right ?

night cloak
#

@fleet tundra I hope you told them to block twitter or it can take forever.

fleet tundra
#

Yes I said Twitter ! I think Google is not social media right @night cloak

night cloak
#

It is a login method.

#

@night cloak can you help me

fleet tundra
#

@night cloakyes Google and Twitter

night cloak
#

Good luck, @fleet tundra!

#

@night cloak Yes?

fleet tundra
#

@night cloakthank you

craggy blade
night cloak
#

Let me check.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

craggy blade
#

Maybe they are using internet explorer

night cloak
#

Anyone got this bug: in match i can hear halloween theme music

#

@craggy blade I just checked, there's no such posts like that. Can you share the link here?

cerulean zinc
#

How I can reduce lag on my iPhone 5s without buying a new phone

night cloak
#

@craggy blade Need a link, not screenshots.

cerulean zinc
#

Pls help me amber

night cloak
#

@cerulean zinc Welp, hardware limitations cannot be fixed by software. The phone really needs an upgrade. At least to iPhone SE.

cerulean zinc
#

Btw for how long tier protection event is gonna last for ?

#

Oh

night cloak
#

I actually don't know if there's a tier protection event going on. But it usually lasts 2 days.

cerulean zinc
#

Oh thx

#

Good to hear so I can push rank

night cloak
#

GG!

polar marshBOT
#

@cerulean zinc:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cerulean zinc
#

Oof

#

After how many report is a account taken away

polar marshBOT
#

@cerulean zinc:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@alpine river:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

It doesn't get banned with the number of reports. But after certain reports on an account, it gets manually reviewed, @cerulean zinc.

cerulean zinc
#

This is annoying tbh

#

The bot thingy

night cloak
#

Indeed. Just type Suspend instead.

cerulean zinc
#

Ok so how is a account reviewed manually ?

#

If u guys don’t mind telling me

#

An player who plays the game everyday

#

Y message deleted oof

green crest
#

Why was my account suspended?
Id: 517835367

night cloak
#

Once there are certain number of reports made on an account, it gets a yellow flag and a security team member reviews the account to see if they we're doing something suspicious, @cerulean zinc

cerulean zinc
#

So they are matchmaked with that player ?

#

And is the yellow flag visible to that player PubgmConfused

night cloak
#

No.

cerulean zinc
#

I see

#

Is the security team member matchmaked to the player getting an yellow flag ?

craggy blade
#

I can't share link of fb pic

night cloak
#

They check recent gameplay activities (if not reported from in match), they have internal records on how everyone played.

green crest
#

?Is there any technical support here

craggy blade
#

Its restricting me

cerulean zinc
#

But if the account is reported for verbal abuse then

night cloak
#

@craggy blade You already did. Let me check.

#

@green crest No. In game.

cerulean zinc
#

Sorry for roasting btw

#

I get suspicious on how games work

#

And u look cool minded

#

So I asked u

night cloak
#

If the reporter includes "verbal abuse" then the security team will check for their chat activities.

cerulean zinc
#

Voice chat also ?

night cloak
#

Voice chat cannot be reported/reviewed. Players can manually mute the abuser.

cerulean zinc
#

Woah that’s interesting

#

Thx for the help

craggy blade
#

🤔

cerulean zinc
#

Can I add u in game lol

night cloak
#

@craggy blade They mistakenly changed it to payload cover. It's back to halloweeks now.

#

@cerulean zinc You may use #chat for off topic.

cerulean zinc
#

R.I.P

craggy blade
#

@night cloak So it was a mistake 😌 , anyway thanks for helping 😃

gloomy onyx
#

Hain a weird issue

night cloak
#

No worries!

#

Oh look it's the old man!

gloomy onyx
#

Oh boy

#

😂

night cloak
#

So, how can I help you?

gloomy onyx
#

Why am I blue? O.o

#

Anyway, friend says shes online but shows offline in my list and vice versa

night cloak
#

That's washed out blue, you got it by reaching level 20.

gloomy onyx
#

My other friend csnt see her online either

night cloak
#

Just tell her to switch to mobile data and open the game.

gloomy onyx
#

Never mind, what a noob she is

#

She been sayin pubg whole time. She meant cod

#

Smdh

night cloak
#

Oof

gloomy onyx
#

K love u bye thx

night cloak
#

Bye!

polar marshBOT
#

@green crest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

GWskypeFacepalm COD-G

raw lark
#

My Facebook account has been hacked
After a while I regained my account
Noticed the hacker linked to a Twitter account
I have all the evidence to prove my account

night cloak
#

@raw lark 😶

polar marshBOT
#

@karmic musk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

raw lark
#

@night cloak I don't get banned Noticed the hacker linked to a Twitter account 😒I login with Facebook account and An intruder enters a Twitter account

outer tulip
polar marshBOT
#

@outer tulip:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Hello. sound echo in the game

spark star
#

Hello I need support to unlink the Gmail account

quick karma
#

Hi,

ID: 5129661813

I was in Crown ll (4186 points) in Asia squad/TPP. But today suddenly my points came down to 4100 and in these past two days i played just one squad Asia match and after that i checked my ranking points. Today after i played a match in Asia Squad, i earned +13 which didn't even get added to my rank points.

Kindly please check with this and rectify the issue.

Regards,
Mohammed Rehan

urban vault
#

hyy

#

my game was crash in within in 2-3 minutes

#

plzz help

#

gys

cursive cedar
#

@urban vault repair your client (routine repair) and make sure you have enough storage in your device, that could help.

urban vault
#

no bro

#

My phn is 32 gb free space bro

cursive cedar
#

@urban vault Then repair your client.

urban vault
#

i am repair client in 5 times man

cursive cedar
#

Well then clear your device Cache

urban vault
#

done bro i am clearing manytimes

cursive cedar
#

Make sure your graphic setting is set to "Smooth" and frame rate to max

urban vault
#

yup bro

#

game crashing continuely within a gap of 2-3 minutes

grizzled lark
#

We cannot do anything about that here, @quick karma, kindly contact the customer support.

urban vault
#

Mi note 7 pro

#

sd 660

cursive cedar
#

Okay we cannot help with much here maybe wait for the next update?

alpine shore
#

Hey!!!

grizzled lark
#

Kindly try clearing ram and remove all the background apps when you try to play, @urban vault. That's what I can suggest for now and please report that issue aswell.

urban vault
#

okk bro

grizzled lark
#

Hello, @alpine shore, how can we provide assistance to you?

clear temple
#

Ahhhhhhh

#

I got team killed

#

Player name - fzwahid
Mollyed me because of flare drop loot

#

Please take actions

#

Mf took my awm

#

And groza

#

Do take actions

alpine shore
#

Can U tell that in next season RP will we get 600 UC back after we reach 100 RP

#

@clear temple yeah this happen many times😄😄

grizzled lark
#

We cannot take actions on them, @clear temple, you just have to report them in the game itself.

clear temple
#

I did

#

😕

#

I lost trophies too

#

I quit

grizzled lark
#

You will get all the uc at lvl 98 itself, @alpine shore.

alpine shore
#

Kk

grizzled lark
#

They will loose their merits, @clear temple, that will not allow them to play matches with their team-mates.

cursive cedar
#

@grizzled lark where can I suggest things regarding the game?

grizzled lark
#

You can suggest it here, @cursive cedar, we will try to forward it.

cursive cedar
#

Kk

alpine shore
#

@grizzled lark do U work for pubg??😅😅😅

grizzled lark
#

No we don't, @alpine shore. 😅

alpine shore
#

😂😂😂

#

Lol
So dumb of me😁😁

#

😁😁😁

cursive cedar
#

Suggestion:
People should not only lose there merit after team killing, they should be given a timeout thing like they can't play squads or duos for like a certain amount of time, I believe that minus is worse then loosing merit.

alpine shore
#

YeH right

cursive cedar
#

@grizzled lark can you earn merit from playing squads?

grizzled lark
#

No you can't, @cursive cedar, you need to play solo matches to recover your points.

cursive cedar
#

Kk

#

Thx :)

long gate
cursive cedar
#

@long gate use the file claim option if your certain it's a false suspend

polar marshBOT
#

@long gate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cursive cedar
#

Read That pubgm_this

spark star
#

Hello I need support to unlink the Gmail account

astral tinsel
#

So my frend keeps asking me if the south african servers are gone be avilbel for emulator as well?

#

What should i tell him?

grizzled lark
#

You cannot unlink accounts, @spark star.

#

Servers will be available for them as well, @astral tinsel.

astral tinsel
#

Okay thanks ill tell her.

grizzled lark
#

@long gate;

Data Error with Client
Reason for this issue may include :
-> Your DNS server has trouble connecting to the game's server.
-> Forced changing of network while ingame or changing of data like device time

Solution
An easy fix for this solution will be fixing your device time.
• Go to settings -> System -> Date and time -> Turn on the options of Automatic date & time and Automatic time zone . This will lead to your device using network provided date and time and will fix your issues.

Facing issues even after changing time? Try switching to a better network or change the DNS server settings using the app DNS Changer from your Play store.
For further info about changing DNS refer to faq 1.4 in #481198147478224896 channel.

Please note: This solution is only for mobile users. For emulator related issues go to #emulator-support.

robust halo
#

hello

cursive cedar
barren badge
#

This is game. Or clothes shop

cursive cedar
#

@barren badge both, you should be thankful

barren badge
#

U r thankful to player

cursive cedar
#

Hello, @barren badge

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

barren badge
#

Nic joke

#

Brother

#

5 time already comp

#

But bot and understand

cursive cedar
#

Be Patient It Takes Time To Fix A Bug

barren badge
#

And pubg removed skin short attachments option

#

😂 😂 😂

#

Sapece for skin and colth

cursive cedar
#

Please use #pubg-mobile or #chat if your not gonna ask for help, your cluttering the chat.

barren badge
#

But ur bot not understand our problem

#

It will only default option and answer

#

Can u explain tomorrow which event r coming

cursive cedar
#

I'm sorry I don't have any idea.

barren badge
#

Hollowin UAZ lucky spin

#

Devlaper full buzy in skin n clothing

#

Public also stupid waste the money on pubg

cursive cedar
#

Bro please understand your cluttering the chat

barren badge
#

Brother u play pubg ever

cursive cedar
#

This chat is intended for support, If you wanna complain about anything feel free to in #chat , Thank you for understanding. @barren badge

barren badge
#

Fix it is bubs

#

Bugs

#

3 day bugs are coming

cursive cedar
#

Bro I can't do anything in my power to fix that issue, please use #555492558428700682 you are not only wasting your time your also wasting mine.

#

You have been answered about 2/3 times they will get to you soon, be patient

barren badge
#

3 days already passed

#

Ha ha ha

#

Ok brother

#

Take care sorry if u feel worng

cursive cedar
#

Your Good if you ever need help with anything don't hesitate to tell us! Have a great day/night!

barren badge
#

👌

night cloak
#

I have a quick question
Here's an example of what I'm tryna say
Let's say your offering me staff would you need my private info? Like birth certificate etc?.

haughty cypress
#

@night cloak obviously not

night cloak
#

K just curious

polar marshBOT
#

@digital gyro:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

delicate bramble
#

i have to report a bug how to ?

quaint epoch
#

Is there a new bug or glitch ? I hear people other than my team in team channel 2 games in a row!

storm flumeBOT
#

Hello, @delicate bramble!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

cursive cedar
#

Was gonna say that lol

#

Thx @bold siren

bold siren
#

It may be a bug, @quaint epoch. Feel free to report it.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@green stag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

idle kite
#

Is the deadeye achievment bugged?
I did everything in the description and I didnt got it....

lyric vector
#

3 headshot kills. 3 bullets. 50 meter and up.

#

@idle kite

idle kite
#

@lyric vector thats exactly what I did, in platinum Solo, and still nothing

lyric vector
#

sad

idle kite
#

Only 3 bullets

#

It doesnt count if I double tap him in the head?

lyric vector
#

try 2d time hope you get it.
(for me i try like 3 times to get it)

idle kite
#

I try like 20 times 😓

lyric vector
#

double not count

#

1 bullet 1 kill

#

...
any support here need help

idle kite
#

I have to get a sniper, dmr or deagle then

#

Thx for the help 👍

lyric vector
#

Awm bro best choice. other way look for m24

idle kite
#

Or kar

lyric vector
#

kar is ehhhhh~

#

but still good on helmet 2

cursive cedar
lyric vector
#

looking for support

lost jungle
#

I recorded a hacker,how do i upload it here?

cursive cedar
#

@lyric vector what can I assist you with?

gusty crane
#

So I’ve bought UC In app serval times and it wasn’t delivered happened last night again

#

When I use 3rd party’s they always deliver

#

What are the best ones to use I live in the USA

blazing saddle
quaint epoch
#

Tier protection event is 5times throughout event right? It doesn’t make sense f it’s 5times daily till nov7th

#

Can admin verify ? Thx

dense token
#

I have a popularity medal and have no idea what to do with it?

#

I remember an event that appeared for a few minutes and then disappeared on me. I got a medal to prove it though. This was a while back.

patent oxide
#

hi

cursive cedar
#

Suggestion Please Forward
In TDM lvl 25 players are being matched against like lvl 60)50/40 etc I believe it near impossible for a lvl 25 to kill a lvl 60 which makes it unfair please add skill based mathmaking.

#

@night cloak please forward the suggestion.

neat crescent
#

can a support tells me why both my accounts for 3 months & i don't use any cheats or bug . in fact i was banned while on the olane in the first game after not playing for 1 month

cursive cedar
#

@neat crescent

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

• use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
• purchases from third-parties;
• forced refunding through Google or Apple, and;
• use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @haughty dagger:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

native pine
#

i want play pubg in version global not vitenam i open my account by i play
pubg global version from season 3 to current season i need to transfer to
pubg global version iam egyptian
i have uc 485 uc
lvl 66
please help I accidentally login on vietnam version now Iam unable to buy
UC. I want to transfer my account from Vietnam version to Global version
My id : 5246499460
My name in pubg: DARKツ๛BOSS

elder tundra
#

protection is active during the event....??

#

what the meanging and thanks

light trout
#

@native pine It's a governmental restriction. Go ask to the Vietnamese in-game Customer Support. Either create a new account on global or play on VN, be more careful next time so you won't make any mistakes.

elder tundra
#

what must i do?

#

?

light trout
#

@elder tundra During the event you get 5 ratings protection each day. That means, if you play with your friends your season ratings will not drop but instead remain the same. However, the season ratings will increase as usual.

elder tundra
#

ok man thanxs

#

isee many cheaters player all day? all day i make reports reports reports reports and 10000000 reprots but nothing happen?

#

How to solve this problem from the roots

#

in the game

#

carspeed //flying// fast aim

#

thanx

light trout
twilit copper
native pine
#

@light trout bro i have this account from season 3 and i recharge it from season 4 to current season and i need to transfer to pubg global i play it always global i open my account from another device and i can't he is a play in a pubg Vietnam

#

Please bro helpme to transfer to pubg global version

#

If u want to any money to transfer iwill pay it please helpme

#

I am talking to them inside the game but they are shutting down the conversation without giving any information to my brother

#

@light trout please help me broo

night cloak
#

Go to Vietnamese customer service and ask them to transfer your account to global @native pine.

native pine
#

@night cloak I am talking to them inside the game but they are shutting down the conversation without giving any information to my brother

night cloak
#

Try again. That is your only hope. Also you can still play on Vietnamese version there will not be any problem with that.

uncut sierra
#

does tier protection work in conquror?

native pine
#

@ArcNyte#4547 i can't play vietnmese version because I'm Egyptian

#

@ArcNyte#4547

wanton heath
#

Hello that that is because of that

#

He was telling me that a message that the data has changed and has been disconnected

night cloak
#

You can @native pine. Download the apk from vietnamese pubgm website.

cursive cedar
#

@wanton heath

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

• use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
• purchases from third-parties;
• forced refunding through Google or Apple, and;
• use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server.

#

Read pubgm_this

native pine
#

@night cloak in pubg Vietnamese version i can't buy uc

night cloak
#

Why?

native pine
#

I don't know

#

While i buy uc show message fail

#

Always

cursive cedar
#

You can use midasbuy @native pine

native pine
#

I need to transfer to pubg global version

#

Any thing u need it to transfer I'm ready

oak plover
#

My tier protection isnt working and I've lost 60+ points, it was supposed to be on but it hasnt done anything

runic niche
#

You need to be playign with friends

#

unless you're talking about the card

normal fulcrum
#

@native pine Did you logged in to VN version?

native pine
#

@normal fulcrum yes by mistake i log in another device but i don't know this version is a vetinames

#

Please help me to transfer to pubg global version @normal fulcrum

normal fulcrum
#

Nothing can be done now. Once logged in to VN version, it cannot be transferred back

native pine
#

@JinThomson#7214 Why not be warned before logging in I did not know it is the Vietnamese version I am playing the global version of the third season and a malfunction occurred in my mobily, so I wanted to log in and found her turned to the Vietnamese version without warning me anything

#

@normal fulcrum please help me

runic niche
#

how did you accidentally log into the VN version?

#

@native pine

native pine
#

@runic nicheMy device, which I play from him always happened by a malfunction I went to the Cyber shop and there are several devices I took one of the devices so I can log in and log in daily and when I repaired my device I found that I was transferred to the Vietnamese version

runic niche
#

sounds made up, there is no way your version would have been transfered like this

scarlet kraken
#

sounds fishy to me

#

@native pine you can file a report from in-game

native pine
scarlet kraken
#

did u contact them?

#

via email?

native pine
#

Yes

scarlet kraken
#

how did they respond?

native pine
#

No respond

#

From 7 days

#

And send again

#

Respond is close conversation

#

But i know any thing

#

Really i am disappointed from support

scarlet kraken
#

hmm

haughty cypress
#

hmmm

night cloak
#

@native pine Once you login to the Vietnamese version, you can no longer play in global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now you'll have to either play your account in Vietnamese version or can create a new account in global version. Don't waste your time seeking for support, they cannot help you.

fallow crystal
#

how to delete game from my device?

scarlet kraken
#

For iOS you can just hold and delete

fallow crystal
#

Lol jk

median marten
#

How would someone not understand that its not the usual or its not international version when login screen itself is in vietname language ? and with Vietname company logo instead of tencent on it ? How many warnings would stop someone from accidently loggin in ?. The answer is very simple, when you regret what you did it will always be accident logins

midnight agate
#

Hey is there any helper

#

I want help

night cloak
#

Aloha! How can I help you?

midnight agate
#

My account was hacked and now I can't login to my pubg account my if was connected through fb but now i don't have access to my fb I'd but I linked my mobile number in my I'd through settings link option

#

So now can I get account back

#

Any how

#

It was my season 2 account