questions

[night cloak]

I need help plss

[vagrant onyx]

@night cloak yes

[storm flume]

Hello, @torpid walrus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[night cloak]

Google may remove authentication?

I want only Twitter authentification

[gilded citrus]

Oh my god most kills 45 is he a hacker

[night cloak]

@vagrant onyx

[light trout]

@night cloak You can not remove any linked social media accounts from the game, however you can request to revoke access by contacting the in-game customer service.

[storm flume]

Hello, @gilded citrus!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[gilded citrus]

K

[wary mountain]

This idiotic tried to kill me the whole match and succeeded. Reported for griefing

[light trout]

@wary mountain their merit will be deducted.

[normal fulcrum]

@night cloak Have you tried contacting Google Support?

[night cloak]

@normal fulcrum yes

[normal fulcrum]

And what was their reply?

[night cloak]

@normal fulcrum restart device force close apps update Google play etc

[normal fulcrum]

Have you tried that?

What is your play store version? @night cloak

[night cloak]

How do i check?

@normal fulcrum just checked and its up to date

[normal fulcrum]

@night cloak There's no way to check for update manually. You need to check version. Please tell which version is installed as of now

[night cloak]

Delete that pls

Wrong ss

[normal fulcrum]

And what is this suppose to mean?

[normal fulcrum]

Update it to 17.2.13

[night cloak]

How

[normal fulcrum]

https://www.apkmirror.com/apk/google-inc/google-play-store/google-play-store-17-2-13-release/google-play-store-17-2-13-all-0-pr-276332444-android-apk-download/

Follow the link. After installing, clear all data of play store. Clear play store from recent apps. Reboot your device. And launch play store

[night cloak]

Ok

@normal fulcrum can u dm this link pls

@normal fulcrum haven't got time atm to do it need to go work

[normal fulcrum]

Ooen the link and bookmark it @[Hero] | [Hunter]#3296

[night cloak]

my pubg is stuck on loading screen help

[high hedge]

want Developers to remove the stickers from the premium and classic crates as it is not good that we spend 120 uc and get useless stickers but if they want to keep the stickers in the game please make them limited to the solider and supply crates only

.
by this crate opening has become even worse and in every 3rd crate I'm getting stickers which are completely useless, first school shoes then silver fragments and now stickers

[sick shale]

Or make them cool at least

[night cloak]

@sick shale nope, in 6 out of 10 crates i got only stickers

[sick shale]

Yeah i said at least xD anyways lets go to #pubg-mobile better

[normal mango]

I have never used any hack in my life. Please check the past of my documants again. I am begging you!
My id: 532861732
My nick: ・AuX・ÖZGÜN
Server : EU

[polar marsh]

@alpine river:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[granite portal]

How do copy Control setup to number 1
Right now its at number 2

[light trout]

@granite portal Unfortunately, for now there is no way way to copy the layouts, you will have to manually make similar layout.

[granite portal]

@light trout Ughhhh that soo longg

It took me 2 hr to do one layout to my standard 😂 😭 😭

@light trout will tencent add it in the future update?

[hazy phoenix]

@light troutdo you know why did they remove it?

[light trout]

@granite portal We do not know, but hope that they add it soon.

[vagrant onyx]

@hazy phoenix remove what ?

[granite portal]

@light troutthey must add it its a help ful feature

[light trout]

@hazy phoenix Remove? The feature to copy layouts was never introduced into the game.

[hazy phoenix]

@light troutIt was

[granite portal]

@hazy phoenix nope it wasn't 😭

[hazy phoenix]

Maybe i am wrong

There was a button called copy maybe i am wrong guys

[polar marsh]

@boreal spindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hasty belfry]

Does zombie mode games appeae in career results?

[bold siren]

Yes.

[night cloak]

Hacker.....

hi

Hello. I have a problem with avatar social media.

Everytime I log in to my pubg mobile account from my twitter social media account, it shows my my old twitter avatar and doesn't show the newest one. but when I log in from play games, it shows the newest one, not the old one, so i don't get it, the newest one is on google and twitter but the game it shows only google not twitter, why is that and how can i get a fix?
Also when I like go to my twitter account and put the avatar to like royale pass avatar, and I log in to play games, it shows social media, i think that's a glitch or a bug, so need some help or response

@harsh anchor Hacker Spotted...

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[normal mango]

I have never used any hack in my life. Please check the past of my documants again. I am begging you!
My id: 532861732
My nick: ・AuX・ÖZGÜN
Server : EU

[night cloak]

@night cloak Twitter takes the longest time to sync avatar outta all social media.

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @normal mango. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[silver coral]

@night cloak Reinstall the game. Your game should start working properly.

[bold siren]

Just restart your game when that happens, @regal skiff.

[autumn oriole]

Just a quick question are buttons like this allowed to be used?

As I just got them for free as an apology gift for a package arriving late

[earnest steeple]

Lol stuck

[rain latch]

ID: 5279797650

[polar marsh]

@rain latch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vale vapor]

Why does in game support not replying to my messages

[storm flume]

Please refer to subpoint 6.2 in #481198147478224896 for further information, @vale vapor. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@autumn oriole Don't worry! You can use them. It will not create any problem.

[polar marsh]

@vale vapor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mystic pilot]

Hello i need help

[polar marsh]

@mystic pilot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hi

[buoyant nymph]

Are controllers allowed? Thats kinda unfair or isnt it?

[night cloak]

Any support here?

I need help

I am getting minus in ace but first match in ace no plus

[buoyant nymph]

Sad

[spring void]

@buoyant nymph no they arent

[buoyant nymph]

How can we spot a controller user then?

[night cloak]

Someone help me

Now I will get plus ?

First match got no plus

After got only minus 😅 and 0+ and if I chicken I will get plus?

[spring void]

@buoyant nymph they get banned id they connect a controller

[buoyant nymph]

Oh ok

Someone help @night cloak 😂

[night cloak]

Yes please someone help

I am getting no plus if chicken but I get minus if I die

[spring void]

@night cloak issue?

[night cloak]

@spring void When I want to aim low I do not want to click and then the coward

[gentle tulip]

@night cloak sir still ping is 260ms even after repairing client

[night cloak]

@spring void my game has been laggy and also it crashes never faced this in 0.14

What can I do?!

[spring void]

@night cloak i cant understand you

[night cloak]

@gentle tulip Did you try using mobile data and hotspot as I said?

[gentle tulip]

Yes

[night cloak]

And what's the result?

[gentle tulip]

260

[spring void]

@night cloak clear ram before playing, make sure the background apps are closed

[gentle tulip]

Not going down then this

[night cloak]

@spring void I do they are all closed

260 on both mobile and Wi-Fi? That's next level weird.

[gentle tulip]

Yes

[night cloak]

@night cloak please help me

@night cloak Aloha! How can I help you?

I am getting no plus if chicken but I get minus if I die

@night cloak

@night cloak Screenshot please.

[gentle tulip]

Tried everything you said but no good results

[night cloak]

Screenshot of career result.

[spring void]

@night cloak try repairing form login screen

[night cloak]

@spring void okay.

@spring void When I want to aim the viewfinder takes off it wants me to click on it but it does not work

@gentle tulip It's actually abnormal to get same ping in both mobile and Wi-Fi. Can you share a screenshot of you playing on mobile data and still 260 ping?

[gentle tulip]

Yeah sure

[night cloak]

@night cloaknow tell me

@night cloak Can I get your in game character ID?

@spring void I have to log out to do it right? Also which repair it says routine etc

[spring void]

@night cloak yes pogut first and routine repair

Also lower graphics ti smooth and highest fps @night cloak

[night cloak]

@night cloak I am out for Diwali celebration 😅

Okay

@night cloak What's your ign then?

@spring void Thanks for the help.

@night cloak is this is called rank freeze

?

I heard the term from. My friend

I need to check your career results first.

Tomorrow I am out for celebrating

Don't even remember your ign? Oh ok.

If I will open pubg then my dad omg

Have a nice day!

@night cloak it have some symbol so no I clearly not remember

@night cloak bye

@spring void But it still is a bit laggy is it cuz of the update I heard they were suppose to make it smoth

[last agate]

Hello any support member here??

I need a quick help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @last agate. Remember to read through #481198147478224896 before asking questions in the support channels.

[last agate]

Actually my account got hacked yesterday

Name is same as my Discord name

I can give you basic details about my Account for proof

[spring void]

@night cloak maybe wait for the next update, and it will make it better

@last agate provide details to CS, we cant help here

[gentle tulip]

@night cloak currently it was low than before but on brother's device it was 300+

[last agate]

@spring void CS?

[storm flume]

You can contact the customer service via the game settings, @last agate. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[last agate]

I can't login sir

How can i tell about my issue through game

[night cloak]

@gentle tulip Mobile data is the wae to go.

[gentle tulip]

But when i play with friends it's high

[spring void]

@last agate make a new account and contact them through there

[last agate]

I think someone hacked my account because he want to hack and make rank push for other players

[grizzled lark]

Kindly contact the customer support your social media account and get it secured, @last agate.

[last agate]

@grizzled lark Ohk

[night cloak]

@last agate If you look into the login page, you will see there's no other way to login without an already linked method. Your only recourse is now to recover your social media.

[last agate]

Ohk

[odd forge]

Hello I have an account I have hacked Facebook account which link the game on it and because I have a mail How can I remove the Facebook account from the game

[surreal portal]

I was got muted. Right now i'm unmuted.
I want to know why i got muted ?

[night cloak]

@surreal portal #discord.

@odd forge It's not possible to remove it. But you can block its access by contacting customer support in game.

[odd forge]

@night cloak I wrote a support email that my account was hacked and you didn't answer

[night cloak]

@odd forge Wrong department. We do not deal with account related issues here in discord.

@night cloak #media.

[odd forge]

@night cloakWell, thank you, but I need to know what is the problem that I should choose in the support team to send them a message about hacking my account.

[night cloak]

@odd forge You don't. You recover your social media account and login thorough it. Asking support about it = waste time.

Not be used on this server

@night cloak help

[odd forge]

@night cloakI can't access my Facebook account

[night cloak]

Anyone

Not be used on this server

@night cloak May I know the name of your region?

India

You can only equip the outfit in Asia server.

It’s on Asia

It’s already in Asia

It's a region locked item.

How to fixxx

Sorry, I'm not aware of that.

@odd forge Go to Forgot password and try to recover it.

[light trout]

@night cloak Try contacting the in-game customer service regarding your issue and provide them some evidence.

[cedar ravine]

I want to report a hacker with proofs

Where I can send proof?

[night cloak]

They said change region, I changed but not working @light trout

I spend up to buy that 😭😭

[storm flume]

Hello, @cedar ravine!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[cunning ridge]

Please I want to talk to someone from customer service
Please

[light trout]

@cunning ridge What is it about?

[night cloak]

Spooky help please

[cunning ridge]

Please I want to talk to someone from customer service
Please

[light trout]

@night cloak Unfortunately, you will have to keep contacting them again and again. Meanwhile, we will see if other players are also facing the same issue. If it really is some bug, it will be reported to the developers and hopefully they will fix it soon.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cunning ridge. Remember to read through #481198147478224896 before asking questions in the support channels.

[night cloak]

Ok 😭😭

[iron ocean]

@frigid warren ?

Whyd u tag me

[odd forge]

@night cloakThe person who stole my account has activated Aman account and can no longer access it

[night cloak]

@night cloak was fixed thanks

[polar marsh]

@cunning ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[forest mountain]

hacker r back again i just killed by 1 he was flying car and using magic bullet fix it asap thx

[storm flume]

Hello, @forest mountain!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[forest mountain]

and then my game crash u have to relaod so i cant record r get his id sir

[spring void]

@forest mountain we cant help with that, you have to report with required info in form provided by @storm flume

[forest mountain]

k sir i will do that can i record video and post here if possible ?

k thx i was doing that , but for more fast result i thougth i can post video

[livid cairn]

مرحبا

[spring void]

@forest mountain don't post it here but in the forum provided

[storm flume]

Please do not use any other language aside from English in this channel, @livid cairn. Refer to #613267301243944960 for language channels.

[forest mountain]

can u give me the link pro sir ?

[spring void]

http://bit.ly/report-pubgm-cheaters

@forest mountain ^

[polar marsh]

@green remnant:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[red night]

too many hackers,, unable to rank up, help

[forest mountain]

thx sir pro

[storm flume]

Hello, @red night!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[copper parcel]

Hii

I have problem on iphone X when i open scoope game freeze for like 2-3 seconds

[normal fulcrum]

@copper parcel Have you tried client repair?

[copper parcel]

I did it ye

Same problem

[normal fulcrum]

And what about reinstalling? @copper parcel

[copper parcel]

Same

Its been like that since last update

[storm flume]

Hello, @copper parcel!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[pine girder]

Hot to change profile foto?

Who can help me?

[night cloak]

@pine girder what do you mean?

[pine girder]

I want to change profile photo, near level

[hasty belfry]

@pine girder in game pic or here?

[pine girder]

in game

I want to change my profile photo to my picture but i cant

[hasty belfry]

Not sure, but does it allow you to click on it?

[spring void]

@pine girder you cant, unless your social media had same profile pic

[pine girder]

@spring void i changed my social profile foto, but pubg m profile foto doesnt changed

[fading horizon]

i wanna go into a game but it is stuck on the loading screen and it wont even move and it is stuck there and it just freezes my games fro some insane raeson idk why

help?

[spring void]

@pine girder wait, it takes time

[pine girder]

@fading horizon i think you have to buy better phone

[fading horizon]

no it worked already though

[spring void]

@fading horizon what is your device ram?

[fading horizon]

ive played a few games before

idk

[pine girder]

Go to setings, phone info

[fading horizon]

mk

[pine girder]

just say<what your phone model

[spring void]

@fading horizon try cleaning ram before eplaying or, reinstall

[pine girder]

i will search

[fading horizon]

it says "server did not respond" " please try again later"

[pine girder]

Your internet is bad'

[fading horizon]

;-;

are u trying to insult me ?

[pine girder]

no

Where are you from?

Bcs i have same problem 😄

[spring void]

@fading horizon try checking your internet connection

[fading horizon]

UK

[pine girder]

Oh

[fading horizon]

ok

samsung s5

[pine girder]

And if it will not work, text here

[fading horizon]

is my phone btw

[pine girder]

ok wait

2 gb ram

[fading horizon]

it works ive played a few games already but this time when i enter a game it just freezes on the loading screen

[pine girder]

try restart your phone

[fading horizon]

ive tried that

who are u bth

[pine girder]

hm

[fading horizon]

btw

[pine girder]

im random person 😉

[fading horizon]

lol

so who is the main guy to solve my problem

[raw ermine]

Hi, some pubg manager here? My account was hacked a few moments...i need your help

[pine girder]

go to game > setings> customer service

[fading horizon]

change the password

and they will be locked out

[pine girder]

@raw ermine go where i said

[fading horizon]

this thing is for support and there is no support here to guide us

[raw ermine]

No men...i register mi account with facebook. Someone change my password and i can't enter to my account

[fading horizon]

ohh

do u have a backup email

change the back up email

[pine girder]

thats hard situation

[fading horizon]

or soemthing

[pine girder]

down

near log out

[fading horizon]

i found this

bruh it says i was killed in the last round even though i wasnt playing

[night cloak]

What's going on

[fading horizon]

support

[raw ermine]

I said that someone, maybe a hacker, change my facebook password

[fading horizon]

we need support

[night cloak]

@raw ermine contact fb customer

[fading horizon]

o

[night cloak]

We can't help you with acc got h@cked

[fading horizon]

bruh pubg wants me to spend money on their damn game and i cant even play the game

is there anyone like a community leadeer that could help me here?

[night cloak]

Fb, Twitter,Google none of the Dev can help with acc got h@ck

You gotta contact customer service of those app

[raw ermine]

I spend a lot of money in this account...i need to recover it

[night cloak]

Well good luck

so scared to type something cuz of the bot

[dawn trail]

I have a bug

Help me to how can i upload a video of bug

[fading horizon]

++++++++

@merry sandal could u help us?

[merry sandal]

What's up?

[dawn trail]

I have a bug

Bug videos

[merry sandal]

Read #481198147478224896 5.2 please.

[dawn trail]

How can i send on discord

[fading horizon]

yo dude

could u help me

its literally stuck on my loading screen

;-;

this support is so dead

.........

[fading horizon]

what r u trying to show rn

??

@warm wren Could u help?

[warm wren]

Yes? @fading horizon

[fading horizon]

so whenever i join a game the game just freezes on the loading screen is there any way to fix that?

[warm wren]

Uninstall and reinstall the game and if it's still an issue, it could be the limitations of the device not being able to handle to game or due to your internet connection

[fading horizon]

ok i uninstalled it

u know if i delete some apps will it be able to play properly?

[warm wren]

I dont know, you have to see that for yourself

[wise cosmos]

Kill 10 enemies with bolt action in erangel mission is not getting counted i killed 6 enemies in one match and not got counted

[fading horizon]

Stuck on this

[wise cosmos]

Help me

[fading horizon]

WAIT

IM IN

OMGGG

THANK U SO MUCH @warm wren

YEAHHH

[warm wren]

You're welcome

[wise cosmos]

Help.me to

[warm wren]

This mission is under achievements?

[raw ermine]

Some knows how i can contact with a facebook manager?

[wise cosmos]

No weak 8 mission

[warm wren]

Ahh

What does the text say exactly you need to complete?

@raw ermine why Facebook manager?

[raw ermine]

Because my facebook account was hackerd

[wise cosmos]

Its say . Kill 10 enemies in erangle in classic mode with sniper rifles bolt action

[warm wren]

You need to look for customer service on Facebook, not here @raw ermine

So you need to kill 10 using either kar98, M24 or AWM. Did you do only 10 kills using those weapons? @wise cosmos

[wise cosmos]

I did 6 kills in one match not get counted

[raw ermine]

I know, but i need to talk with a facebook manager, because i cant enter in my pubg mobile account

[warm wren]

@raw ermine

My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #481198147478224896 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

@wise cosmos needs to be 10 in one match total then if the 6 did not get counted

[wise cosmos]

Bro they did not mention there that to kill 10 in single match

And its like impossible to kill pubg never give this much of tough mission in royal paas

[warm wren]

Well, if the 6 did not get counted then that's the only explanation I can give. Need to do 10 total in a single match.

Go into another server with bots to get 10 kills

To complete the mission

It helps that way

[pliant dock]

When I enter Classic,Arcade or EvoGround mode.My ping goes up to 800 and It doesn't lower the ping....It's unplayable.Pls help

[warm wren]

@pliant dock that's due to your internet connection

[pliant dock]

@warm wren Every other game works on 30 ping,only pubgm goes to 800

[trail grail]

Get this every game 😫

[warm wren]

@pliant dock I know, same for me. Sometimes the servers needs strong connect to work

[light trout]

@trail grail Are you sure you still get that message?

[magic girder]

Hi guys

help me please

[warm wren]

Yes? @magic girder

[pliant dock]

@warm wren Alright....This is the first time that it has actually happened...

Thanks 4 the help

[warm wren]

@pliant dock try restarting your WIFI or your phone

[pliant dock]

@warm wren Alright

[trail grail]

@light trout yes

[polar marsh]

@magic girder:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[light trout]

@trail grail Have you tried re-installing the game through official links?

[warm wren]

Banned account apparently

[trail grail]

@light trout yes

0.15.0.apk

[light trout]

What is the apk file size?

[trail grail]

1.75 GB

Game_com_tencent_ig_0.15.0 1.75GB

[night cloak]

@warm wren heelo

[light trout]

Looks like you did not download the apk file from the official website since it is about 270 MB in size.
Please download and install the game from https://www.pubgmobile.com/ .

[pliant dock]

@warm wren thanks it worked

[warm wren]

You're welcome

[sly minnow]

If i am crown 3 now, can i reach ace before the season ends (november 7)?

[hasty belfry]

That's not a quuetion for support. To chat about pubgm go to #pubg-mobile

[sly minnow]

Just asking sorry

[night cloak]

@sly minnow if yiu play good, you can do it just in 2 days

[sly minnow]

@night cloakooo ty bro

👌 👌

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @trail grail.

[echo lynx]

@lime juniper can u please help me with something

I was playing with my fr and we were in a car. We both jumped but he got stuck in the cement and then he tried to explode him self so he can get out for there but that didn't happen so he got out of the map and dded imidiatly.

[storm flume]

Hello, @echo lynx!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[echo lynx]

@spring void on thx

Ok*

[pliant dock]

Btw I have seen some Youtubers having the option bonus challanges and bonus rewards,but I don't have it...

[polar marsh]

@sly harbor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@cobalt flare:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tranquil moth]

My account uc has been stolen from the site www.freepungskins.in

[hollow dust]

Hello guys i have a question

If my Account stolen or got hacked there is there anyway to return my Account?

[night cloak]

@tranquil moth You’re an idiot for trying to use these websites

[safe oracle]

@hollow dustif your social media accounts got hacked we can't do anything

[hollow dust]

@safe oracle thanks

[safe oracle]

@hollow dustif your social media accounts hacked you can contact your social media customer support and recover it

[night cloak]

help me

heyy

[cursive cedar]

@night cloak what's your issue?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@versed falcon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

How to do this 200m mission?

Anyone?

[lunar vine]

How to report a bug?

@night cloak just jump from plane and Dont move (what happens with an afk player at the end of the plane)

[cursive cedar]

@lunar vine #555492558428700682 check pinned messages

[night cloak]

Thanks i was just trying that

[cursive cedar]

In that channel

Lol np

[night cloak]

There's a Google form link

Fill it with valid proof

[lunar vine]

Thank you

[barren prism]

When are African servers coming?

@lime juniper

[lime juniper]

Soon. We do not have a date as of now. Keep an eye on #news.

[odd forge]

Hi there is a responsible person here

.?

[oak tartan]

My synergy with my friend is staying at 1,599 and I’m continuously playing with my synergy partner

Pls help

What I’m saying is my synergy is stuck at 1,599

[sly jetty]

Hello

[polar marsh]

@sly jetty:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[halcyon apex]

What is this?!

[cursive cedar]

@halcyon apex it's called bad luck

[halcyon apex]

It's called nonsense

Why these appear in crates

We had enough with silver frags

[cursive cedar]

@halcyon apex use #pubg-mobile or #chat this is only for support, Thanks.

[odd forge]

Hi there is a responsible person heure.?

[cursive cedar]

What do you mean responsible person

[odd forge]

@cursive cedarHello my Facebook account has been stolen. Tied at the expense of pubg. I am currently logging into the game via Gmail. Can the person who stole pubg remove the mail from the game or can authorize the original to Korean or Vietnamese? I want to know and thank you

[cursive cedar]

@odd forge sorry I can't help you with that try contacting in game CS or Facebook CS to restore your account.

[polar marsh]

@quiet kite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[oak tartan]

My synergy with my friend is staying at 1,599 and I’m continuously playing with my synergy partner

[agile lava]

hi this player is swearing at me

[grand star]

Hello I need help please I asked multiple time and I don't get any answer

[oak tartan]

@grand star u aren’t alone I’ve asked abt my synergy problem still no response

[grand star]

@oak tartan I asked more than 4 or 5 times

[covert hound]

There’s a max synergy you can gain per day with a person @oak tartan @grand star

I believe it’s 20 synergy a day, there was a brief time when it was higher

[grand star]

@covert hound I have another problem

I have frame drop problem

With my s10 plus exynos version

[covert hound]

What graphics are you playing on

[oak tartan]

@covert hound thank u for answering

[grand star]

@covert hound extreme hdr

I'm using s10 plus new device

[covert hound]

Lower the graphics then and it won’t drop as much

[grand star]

Bruhh it's not old device

Then why it support it

[covert hound]

Smooth classic extreme is the best graphic setting to play on

[grand star]

Its lagsung s10 plus exynos

I tried all but I have frame drop with all of them

[covert hound]

Are you sure it’s frame drop and not just lag due to poor internet connection

[wooden oasis]

How to check fps in pubg

[covert hound]

There is always a little bit of render no matter what

Use an FPS app on your phone @wooden oasis

[polar marsh]

@wooden oasis:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[grand star]

@covert hound i have 5g internet and i used gamebench clearly I know its frame drop

[covert hound]

“5g”

Idk what gamebench is

[grand star]

@covert hound it's for fps

Show you the frame rate

[covert hound]

It doesn’t show framerate in that screen shot

[grand star]

It shows

[night cloak]

That's just testing performance of your phone

[covert hound]

True 5g isn’t out yet anyways

[night cloak]

Only on WiFi

[covert hound]

Not even on WiFi

[night cloak]

Already out for me lol

[covert hound]

5g isn’t out until it’s fully realeased for everyone that’s the concept of 5g is everyone has to have it to work properly at true 5g speeds

[grand star]

The true 5 is different like 4 it was start from a little

[covert hound]

Huh?

[grand star]

Nvm

[covert hound]

If you have 5g your ping would be 1 always, what’s your ping

[night cloak]

Max ping 20

Maybe

[covert hound]

His minimum is probably 20 that’s what I run on 4g

But true 5g when it is released will be 1 ping for everyone all the time

[polar marsh]

@charred forum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Rip.

All I've sent are cheaters.

Please ban them PLS

[polar marsh]

@covert hound:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@halcyon sphinx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[grand star]

@covert hound ping is changes country to another country

Up to server

How far it is

[covert hound]

Ping is the response time not the distance lol

[radiant dove]

Hello
I need to report hackers

[storm flume]

Hello, @radiant dove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[graceful parcel]

how to submit bugs encountered?

[white yew]

Hi i need help

[polar marsh]

@white yew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hi tencent i really need help.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gloomy olive]

Not only does the Tactical Supplies "S Level in EvoGround" have only one mode which actually seems to count (Survive until Dawn) but having survived 2 nights and come second right at the end it appears the game has totally disappeared and isn't even in my career results. Is there yet another hoop I have to jump through to try to get my 4 points? I'm guessing this isn't just happening to me. I have good stable ping, low jitter, only 2 hops to the server. I've even repaired the game recently to see if it fixed the spectator issue with not seeing the results screen (I got the results up for the zombie match fine before it vanished).

[polar marsh]

@gusty narwhal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[subtle spoke]

hello , after submitting a video of a hakr , how long it will take to get reviewed

[night cloak]

@subtle spoke It can take some time, you don't have to worry about it.

[subtle spoke]

yesterday was a bronze and today he is ace , with full team of hakrs so annoying

i hope pubg find a faster way to catch them all

[lofty tinsel]

Why i can't see the new SCAR-L event. It says event has ended

[hazy epoch]

Hi guys,if i buy Shadow dancer bundle...did i will get all 5 items?

[lofty tinsel]

@hazy epoch Yes

[mighty glen]

😮

[oak tartan]

I have a question

So when my car flipped over it started to kill me and blew up

Is that a new thing or

[night cloak]

@oak tartan

it started to kill me

Your car was firing at you?

@night cloak Aloha! How can I help you?

[oak tartan]

@night cloak haha no

And I asked a question

Didn’t ask u to reply with sarcasm

[night cloak]

@oak tartan It could be just a bug.

[oak tartan]

Thought so

Was it a good thing that I reported the bug

?

[tranquil condor]

Was it a buggy?

Kinda like pc version

If the buggy flip then it will kill you

[silver coral]

@tranquil condor Kind of a bug which has been there since the starting of the game. The solution to it is a better internet connection or it will happen more often.

[tranquil condor]

When I flip a buggy, it just flip back lol

[silver coral]

Yeah, most of the time.

[frigid juniper]

Where do I send a video of a person hacking

[oak tartan]

@tranquil condor yep a buggy

[strange tiger]

@dark tangle here

i need help

[brittle jackal]

I cant joined my account.. because it says you logged from another device .. but no one have my account or password at all

[brisk knot]

@brittle jackal if Facebook then revoke from Facebook setting

[brittle jackal]

@brisk knot i cant log in to my Facebook

*Into

[clear vapor]

When season 9 will end

[brittle jackal]

@clear vapor one week left

Helloooo

I need help

Helloooo

[vagrant onyx]

@brittle jackal what is it ?

[brittle jackal]

I cant joined my account.. because it says you logged from another device .. but no one have my account or password at all

[vagrant onyx]

@brittle jackal how many time that happen ?

[brittle jackal]

And i can't log into Facebook either

That's the first time

[vagrant onyx]

@brittle jackal will if that happen to you again you should go to facebook try to get your acc and rest the password ( than on settings section log out of every device )

[polar marsh]

@atomic citrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[brittle jackal]

@vagrant onyx i can't join the game!!!

And i think my account got hacked

[vagrant onyx]

@brittle jackal can you log in in game ? Without trouble

[brittle jackal]

Someone changed my Facebook password

[vagrant onyx]

if your acc hacked contact facebook head to help center for more info

( is your facebook disable ? )

@brittle jackal in this case your only way is to contact support

[brittle jackal]

@vagrant onyx i haven't used my Facebook acc since 2010

Is there anyway to prove that pubg account is mine because i spent alot and alot of money in it now i can't login!!

[vagrant onyx]

@brittle jackal yes there is way

Contact they might ask you one of receipt purchase if you have to prove you owner

[brittle jackal]

Yes i have the receipt purchase .. but who i should contact

[vagrant onyx]

@brittle jackal in pubgM game support button
there is discord message to explain but i don’t know where it is

[polar marsh]

@brittle jackal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[opal stump]

It's cheater, please check account

[storm flume]

Hello, @opal stump!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[errant void]

Hello

Can i know the first date of registred on pubgM ?? On this update right now ?

[quiet kite]

Idiot machete 2.0

I submitted hackers vedio

Yesterday and asked why are they still playing

[polar marsh]

@quiet kite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[quiet kite]

This shows up

[errant void]

Can i know the first date of registred on pubgM ?? On this update right now ?

[quiet kite]

Idiot Bot of PUBG

[normal fulcrum]

@errant void Which date are you talking about? Game launch date or when you started playing game?

@quiet kite What's the issue?

[quiet kite]

I reported some people with proof

[errant void]

Yeah the first match i playing game

[polar marsh]

@quiet kite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

I'm sorry but we don't have that data @errant void

[quiet kite]

I m getting nowhere

Can't speak freely

[normal fulcrum]

@quiet kite If you keep using words like ban or block, you will be muted

[errant void]

Yeah okay maybe on season 4 or 5 it’s available this data and you remove it from profile

[quiet kite]

Is that the reason

[normal fulcrum]

@errant void I'm sorry but that cannot be removed

@quiet kite Yes it is. Please state your issue

[errant void]

Okay thank you

[quiet kite]

Wait let me think how to state with out getting my self closed

[knotty dagger]

wtf

[normal fulcrum]

You said that you shared a video of a hacker. @quiet kite

[quiet kite]

I report with proof. Send vedio to pubg

[knotty dagger]

what is this ??

[normal fulcrum]

@knotty dagger Mind your language

[quiet kite]

Yet they play the cheater

[knotty dagger]

sorry

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @knotty dagger.

[normal fulcrum]

@quiet kite You mean in game CS?

[quiet kite]

I reported in game

Many people did

Then I uploaded vedio in youtube

Then shared the link

In alternative method for report

[knotty dagger]

@normal fulcrum do u now wt is this?

[normal fulcrum]

Ok so can you share it to this link http://bit.ly/report-pubgm-cheaters

[uncut sierra]

It takes time

[knotty dagger]

@normal fulcrum i not cheating

[polar marsh]

@uncut sierra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@quiet kite Please don't share any links on this channel

@knotty dagger Follow the bot

[quiet kite]

I just showed u.

Deleting it

[normal fulcrum]

@quiet kite Can you share it here http://bit.ly/report-pubgm-cheaters

[quiet kite]

I did that earlier but they are still playing

I m just agitated because they challenges no one can stop them

They are reaching conquer as we speak

[normal fulcrum]

@uncut sierra Anyone using any kind of cheats, hacks or any 3rd party app will get suspended

@quiet kite It takes time to investigate the profile

[uncut sierra]

That’s what I was trying to explain to the other guy , it just takes time @normal fulcrum

[normal fulcrum]

Ohh. Ok

[uncut sierra]

Sorry about that I didn’t know how to word it 😦

[polar marsh]

@languid sparrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[oak tartan]

Is the Win94 ever planning on to have a scope

[tawdry summit]

pubg korea version , gameloop not showing keymapp

how to fix it ?

[opaque mist]

@oak tartan probably but it will take a while

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @tawdry summit.

[opal stump]

Hacker

[storm flume]

Hello, @opal stump!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[drowsy thorn]

Squad mode I easy enter the game and in due there is so much time to take to enter the game.also facing ranking issue.

[onyx briar]

how to increase my merit

[steady python]

How increase my merrit

[drowsy thorn]

Hello

[steady python]

Hi

[night cloak]

@steady python Play solo. Win solo matches.

[shy mist]

Y was infection mode removed eh..? It had active participants than zombie mode...Add it back ...!!

[light trout]

Maybe the developers are improving the infection mode since there were many bugs in it. However, feel free to give your feedback about the recent changes in the game. @shy mist

[graceful phoenix]

hi. where is the zombie mode exclusive building (with new boss)? I couldnt find it

[polar marsh]

@hybrid owl:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[kind heath]

What is wrong with the zone glitch in custom rooms

[brisk knot]

Game crashing why? It's not problem, my friend and many people facing this , any solution?

[warm light]

Update ur game loop to latest version

Is GFX tool safe?

[shy mist]

@light trout Alright thnx for the response ....the game is pretty good as of now... Nevertheless the detection of pro hackers sucks...
Similar to halloween mode there can be a time period to play as olden days..Like Ar with 8x..

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @warm light.

[grim verge]

I cant see my ace rank in stat, and in total season fpp rating i see my rating feom tpp, its not graphic bug, cuz i cant take region titles, anywhere i see no rating, help me plz

[modern gale]

It's a visual glitch, @grim verge. If you play clean, you'll be Conqueror if you rank in the top 500.

[grim verge]

@modern gale But at the start of the season, I did not receive the title of the region, as there was also no rating displayed, although I was top~ 50

[fluid prairie]

My game is crashing after every 3 mins

@polar marsh game is crashing after every 3 mins in my flagship

[modern gale]

Contacting customer service in the game will help you, @grim verge.

Have you reinstalled the game, @fluid prairie?

[grim verge]

@modern gale yeah, i tried 3 times, they're ignoring me xD, i retried today already

[fluid prairie]

@modern gale yes

[modern gale]

The customer service receives hundreds of support requests every day, @grim verge. It takes time to review all of them. A support agent will contact you as soon as possible; however, the response time depends on the amount of support requests. You are therefore kindly asked to wait patiently. If you are not contacted within a reasonable timespan, please reply to the support ticket or e-mail with a kind reminder.

What device are you on, @fluid prairie?

[fluid prairie]

@modern gale poco f1

[cerulean zinc]

How I can get Rename card without using uc

And without playing crew challenge

Coz it is so late

[modern gale]

Complete the missions, @cerulean zinc.

[cerulean zinc]

Which ones ?

[scarlet kraken]

Not sure but I think it's on the clan shop??

[cerulean zinc]

U mean the level missions @modern gale

[scarlet kraken]

Also some update gives you a free rename card :))

[modern gale]

Yes, @cerulean zinc.

[cerulean zinc]

I claimed those and used them already @modern gale

@scarlet kraken I guess the thing in clan shop is clan rename card

[modern gale]

I guess there's no other way, @cerulean zinc. You can get rename cards for free by reaching level 10 alternatively, you can also buy them using UC room cards are avaiable in clan shop and also for UC and other payed ways (Royale Pass or Prime Plus).

[scarlet kraken]

I got 6 rename card lol, just wait for the update

if a new update comes out and u download it's resource pack, they will most likely give u a rename card

[polar marsh]

@lethal maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[modern gale]

Is there a system update on your phone, @fluid prairie?

[fluid prairie]

No bro

[modern gale]

Can you talk to @vital sluice? He will help you. Your phone is the same as his.

[dapper niche]

Hacker,pls ban

[storm flume]

Hello, @dapper niche!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[normal fulcrum]

@fluid prairie What was your location in game when game crashed?

[limpid silo]

@normal fulcrum its randomly
Not even doing anything will lead to crash

[cerulean zinc]

How I can get free uc ?

In game

I am poor

[limpid silo]

@cerulean zinc I will give you for free if you proove yourself that how poor are you?

[normal fulcrum]

@cerulean zinc There's no way to get frww UC

[cerulean zinc]

😭

[normal fulcrum]

@night cloak Don't promote anything here or you will be muted. Consider yourself warned

[night cloak]

@normal fulcrum sorry

[weary verge]

@cerulean zincby bonus challenge

[cerulean zinc]

And free rename card ?

[normal fulcrum]

@limpid silo So you're also facing crashes?

[limpid silo]

Yes @normal fulcrum

[normal fulcrum]

Which device are you using?

[limpid silo]

@normal fulcrum ZenFone max pro m1

[normal fulcrum]

Do you have sufficient internal space?

[limpid silo]

@normal fulcrum yes 11gb approx

[normal fulcrum]

Is your android system up to date?

[limpid silo]

Game closes automatically without any force stop notification

@normal fulcrum yes

@normal fulcrum but the thing is i have a rooted device

[normal fulcrum]

Have you tried client repair?

[limpid silo]

@normal fulcrum Repair 1 time
Freshly installation 3 times
Format device 1 time

[normal fulcrum]

Still no solutions

[limpid silo]

@normal fulcrum No solutions

[normal fulcrum]

It's best if you report the issue in #555492558428700682

[limpid silo]

@normal fulcrum I already unroot my device as of now and checking if its work or not

[night cloak]

Why you showing those number for

[manic marlin]

Me and my friends been having sound issue. We would randomly have to adjust our mic volume or it’s too loud

[manic marlin]

Then when next games starts the mic is too loud again

[thorn creek]

LOL Its has been almost a year since Honor 8X was released. The processor is Kirin 710 which is more powerful than Snapdragon 660. Why is ot that Snapdragon 660 supports Ultra FPS and Kirin 710 only supports high only. If kirin 710 is more powerful then it should also support Ultra FPS. And all i heard is that the game is not optimised for Honor 8X, it has been more than 1 year and it should have been optimised by now.

[night cloak]

Help meee

Whyyyy I spend up on it

[fallow kraken]

@night cloak which country

[night cloak]

Bangladesh

[hazy phoenix]

@night cloakyou used vpn?

[night cloak]

No

[fallow kraken]

It's only for Indian outfit

[night cloak]

I was in Delhi when I buy this

Now when I return it’s not equipping

I talked to customer service

[fallow kraken]

Server has changed

[cursive cedar]

@night cloak basically it only works for India

[light trout]

As it was stated in the game, that outfit will only be usable in the same region it was available. @night cloak

[night cloak]

Why I can not use it

[fallow kraken]

@cursive cedar ya it's also work for Pakistan also

[cursive cedar]

Mhm

[night cloak]

My frnds also facing the same prob

We buy the dress same time

[light trout]

@night cloak I have already answered you in my previous message.

[cursive cedar]

@light trout where can I suggest stuff?

[light trout]

Here, we will forward it.

[kind heath]

Noob pubg MOBILE

[cursive cedar]

Ok my suggestion:
There should be another chat channel for the people who don't like chatting when too many people are around because most of the time they get ignored, and I also use pubgmchat as a main one because it doesn't have too many people there but since I can't that's why please add a new one thank you!

[light trout]

@kind heath Do you require any assistance?

[cursive cedar]

@light trout did u forward it?

[polar marsh]

@kind heath:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[light trout]

Oh, it is regarding this server. I thought you were talking about the game.

[cursive cedar]

Oh no no

So is it possible?

[light trout]

Anyways, I will respond to you in #chat.

[cursive cedar]

Okay

@light trout ??

[foggy anvil]

How to fix ping ??

[drowsy thorn]

Hello

[static gate]

My id has an issue of buffer need to talk about this

[modern gale]

Hello, @drowsy thorn. What's your problem?

Refer to the pinned message for fix ping issues, @foggy anvil.

[drowsy thorn]

Any one can solve my issue?

[modern gale]

As I said above, what's your problem?

[drowsy thorn]

Cayan I have ranking problem

I think my ranking calculation are wrong

Ok wait

[modern gale]

Can you share a screenshot, @drowsy thorn?

[drowsy thorn]

1 point miss

Hello

[knotty yacht]

@polar marsh _ Hey sir, i want to send a video i made it while playing of two hackers ,i reported them but the acounts are still in service

@light trout @PUBG MOBILE _ Hey sir, i want to send a video i made it while playing of two hackers ,i reported them but the acounts are still in service

[storm flume]

Hello, @knotty yacht!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[static gate]

Hello

[knotty yacht]

@storm flume Yes i have a video, thanks for replying to me

[thorn creek]

Its has been almost a year since Honor 8X was released. The processor is Kirin 710 which is more powerful than Snapdragon 660. Why is ot that Snapdragon 660 supports Ultra FPS and Kirin 710 only supports high only. If kirin 710 is more powerful then it should also support Ultra FPS. And all i heard is that the game is not optimised for Honor 8X, it has been more than 1 year and it should have been optimised by now.

[uncut sierra]

Rip

[night cloak]

computer has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you

my email

My id

582066769

[uncut sierra]

They won’t unblock your account

You have to make a new one

[thorn creek]

Sed lyf

[night cloak]

What @uncut sierra

[uncut sierra]

Make new account

[night cloak]

Hahahaha @uncut sierra

[thorn creek]

No other option left buddy

[uncut sierra]

Don’t “ let your computer get haxked “ this time

[night cloak]

It's from season 2 @uncut sierra

[uncut sierra]

Tough

That is life tho

[night cloak]

@uncut sierra I must get back my account

[polar marsh]

@thorn creek:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[uncut sierra]

So someone hakked your computer and installed Hakks on your account ???

Big bet

Be safer with your passwords

Don’t use 3rd party software

[night cloak]

@uncut sierra 😭😭

[uncut sierra]

Gotta start over now

New account

[night cloak]

@uncut sierra Give me your account😂😂

[uncut sierra]

Yeah I’m just gonna give you my conqueror account

Bet

[night cloak]

Which server you playing on

@uncut sierra

[uncut sierra]

North America

[night cloak]

My rank was 200 on Europe server

[uncut sierra]

Well looks like you have to do it again

Just don’t use haxxx this time

[night cloak]

Conqueror😂 @uncut sierra

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[spring void]

What is the issue @night cloak

[polar marsh]

@uncut sierra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[uncut sierra]

Someone “ hakked his pc and played a games of pubg with hakks installed “ and he wants to get unblocked now

[blazing saddle]

It is their own responsibility for downloading softwares which may gain access to their private and sensitive information and misuse it, @uncut sierra.

[uncut sierra]

That’s what I told him too

The security of his account is his own responsibility

[blazing saddle]

The game is not responsible for any of this. If they get their account suspended it was of their negligence of security of private information. The only way out of it is clicking the File Claim button or starting all over again, this time with a better security on their device.

[uncut sierra]

I know this

I was trying to explain it to another member

[winged parcel]

@median marten plz remove guest account connect...only connect facebook or gmail..that is solve...please...i think that is solution ..

[onyx briar]

can you explain how we can only get S grade for evoground??

[hoary nebula]

@uncut sierra Can I play with u🙃

[onyx briar]

there is a mission that tells me to get S grade for evoground

and i cant get SS or SS plus i must get s

i dont even know how is it possible to make urself get only S rating when ur playing a match

[spring void]

@onyx briar can you send it's screenshot,i beleive it is S only

[light trout]

@onyx briar It should work even if you get ratings above S. However, I have asked in-game customer service for more details regarding the mission.

[onyx briar]

it doesnt work

[polar marsh]

@violet wagon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[onyx briar]

it wants me to get S spefically

@spring void @light trout up there

the screenshot

[slow tangle]

I got S today @onyx briar in payload mode.. Didn't count

[onyx briar]

nice

must we play zombie mode then..

[light trout]

@onyx briar How you tried the Survive Till Dawn mode for this mission?
Even the S ratings in Payload mode does not seem to be counting for that mission.

[onyx briar]

no cuz survive till dawn is boring

[tender gulch]

No youtube links?

[light trout]

@tender gulch Yes, the links ain't allowed here.

Mainly because of advertisements.

[slow tangle]

@light trout where is links allowed lol

[tender gulch]

I have already reported Wolf×LUCIFER(5290558161) in game reporting system, also in google docs form with video proof, hopefully will get the results soon. If you guys can also see his stats and feel free to report 🙂

[light trout]

@slow tangle Unfortunately, not anywhere in this server.

[slow tangle]

Cool

By the way I got kind of a bug today

I kept on running left and couldn't even stop

[light trout]

@tender gulch Don't worry, the hackers are being banned regularly.

[odd forge]

Is someone here helping me?

[night cloak]

hi

[slow tangle]

Had to restart the game and by the time restarted bug was gone and the sound is gone too

[light trout]

@slow tangle Are you sure you were not lagging at that time? If yes then feel free to report in #555492558428700682 with proof.

[slow tangle]

It was fun

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slow tangle]

That was not the case I believe

[tender gulch]

Let's see how much time he needs the get the B4N

[slow tangle]

It was a different kind than lag

And also yesterday I seem to be able to run through the vehicle of my friend

😂

[light trout]

If you were not lagging, please report it in #555492558428700682 along with some proof.

[slow tangle]

Okay mate will do

[tender gulch]

@light trout I got one question about game, does this vampire dress, in new haloween mode, has any perks beside the color changes? Like invisible or something? I heard the rumors but is it true or some bug?

[keen fractal]

I need help in pubgmobile lite pls help me someone

[odd forge]

Is someone here helping me?

[keen fractal]

I am facing hackers in almost everymatch pls help

[storm flume]

Assign yourself the <@&489775622923616277> role by reacting to :regional_indicator_l: in #613267301243944960 to obtain access to PUBG MOBILE LITE related channels, @keen fractal.

[night cloak]

@odd forge Aloha! How can I help you?

[fleet birch]

Where's the community server channel

[echo bridge]

any support here?

[night cloak]

@fleet birch It is merged with #613267301243944960.

[fleet birch]

Alright thanks

[naive island]

Just FYI that the daily missions bug is still ongoing although for a moment today it was fixed, i was able to swipe left to see the other missions. Now it's back to showing just four and randomly collecting 'hidden' rewards.

[keen fractal]

How to get l role i am not geeting it from #613267301243944960

[steel remnant]

what can i do, when i can't establish any connection with my friend while we have 402 synergy? we both can send request to each other, but none of us receive anything to confirm connection @light trout

[echo bridge]

i login to my account after 5 to 10 days, i just playing a TDM match and suddenly shows 'Data Has Changed' what is this?

after that my account got disabled?
why?
i never use any type of cheats

what can i do now?

[cursive cedar]

@echo bridge were you using a vpn or Unofficial Pubg

[light trout]

@keen fractal Just click on the reactions according to your desired role.

[odd forge]

@night cloakHello my Facebook account has been stolen. Tied at the expense of pubg. I am currently logging into the game via Gmail. Can the person who stole pubg remove the mail from the game or can authorize the original to Korean or Vietnamese? I want to know and thank you

[night cloak]

@odd forge I think we have already answered you yesterday.

[polar marsh]

@echo bridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[echo bridge]

but i use legit gameplay i never use any cheats, then why

[night cloak]

@echo bridge Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

[light trout]

@steel remnant Weird. Maybe it is because you both are sending requests to each other at the same time. Try using the client repair function. If you still face the same issue, report it in #555492558428700682 along with some proof.

[odd forge]

@night cloakYou told me go to change the password but the person changed all the information and could not access Facebook

[echo bridge]

@night cloak ok but is there any way or any link to contact PUBGM SUPPORT TEAM?

[odd forge]

@hope#1234 I cannot access my Facebook account to change my password. I want to know if I can remove Facebook from the game

[tender gulch]

@night cloak I got one question about game, does this vampire dress, in new haloween mode, has any perks beside the color changes? Like invisible or something? I heard the rumors but is it true or some bug?

[cursive cedar]

@echo bridge [e-mail]. email

[night cloak]

@odd forge The person can block the access to mail if they have access to your UC purchase receipts. And yes, they can switch to Vietnamese version anytime. You should contact customer support quickly to block the access of Facebook before it's too late.

@tender gulch I haven't heard of such rumours so cannot confirm.

[echo bridge]

@cursive cedar thank you

[cursive cedar]

@echo bridge No Problem if you ever need help don't hesitate to ask!

[polar marsh]

@wraith phoenix:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[odd forge]

@night cloakWell thank you I have all the details and purchases and sent them from within the game but did not answer since 3 days

[storm flume]

Hello, @wraith phoenix!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[night cloak]

@odd forge Maybe you asked the wrong question. Make sure the question was about block/revoke access. Any other requests could get ignored.

My account has been hacked

[fresh canyon]

When i get to 100 rp will i get back my 600 uc

[odd forge]

@night cloak No I have chosen my account has been hacked and to ask me for a payment receipt and sent them but did not come to me Is it possible to send another time or wait?

[cursive cedar]

@fresh canyon No.

[tender gulch]

ID : 5625736555
Name : 『1SHOT』TaRik

Check guys, this guy hakd the game so hard , wearing ghillie suit as outfits , ahh , what this game became 😦

[spring void]

@night cloak account security is your responsibility contact your linked accounts support or ingame support

[night cloak]

please ban this guy he is a CHEATER

[storm flume]

Hello, @tender gulch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[spring void]

@night cloak ^

[night cloak]

@odd forge It's better to send another mail asking them to block the access of Facebook.

hello , my pubg account is linked to gmail and twitter > now i want remove gmail from linked

what i do plz

@spring void??

@night cloak Unfortunately, it's not an option yet.

[odd forge]

@night cloakCan you send me a screen image of the right place to choose

[spring void]

@night cloak check message above by @storm flume

[odd forge]

@night cloakHow long does it take to reply?

[night cloak]

@odd forge here is an example. The options could be slightly different for you.

my gmail is hacked now ! @night cloak

@night cloak Read the previous message. Helping someone with the same case as yours.

[polar marsh]

@uncut jasper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tender gulch]

Now a days, ch34ters wear ghillie suits in lobby 😄

[odd forge]

@night cloakI sent them in Arabic 3 days ago in the same way

[spring void]

@odd forge try sending in English

[night cloak]

@odd forge And asked about blocking/revoking?

[odd forge]

@spring void I am not fluent in English and I am writing here through a translator how can you help me

@night cloak no

I spent so much € 3,000 on my account and I have receipts

[dusk gulch]

hi

[odd forge]

@night cloakWell, I sent them like the picture you sent me and you sent a copy of the payment receipt, but in Arabic ?

[coral maple]

I blocked my part by mistake now we have 0 synergy is there any way we can get synergy back😭

[cursive cedar]

@coral maple I don't think so.

[spring void]

@coral maple no you cant

[empty pike]

i am so depressed to fight cheater... No more 😰

[storm flume]

Hello, @empty pike!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[spring void]

Stop bringing up same questions please

[empty pike]

i have a question.... If any auto matched my team will cheater what i do and would any problem my id?

[spring void]

Dont keep teaming with them intentionally, if they are random you wont be punished @empty pike

[cursive cedar]

@spring void what happens if I'm playing random squads and a hacker gets in my game twice will my account be suspended?

[coral maple]

@spring void why😭

[empty pike]

@spring void ok.. thank you giving info

[spring void]

@cursive cedar no, not if they are random

[coral maple]

We had over 1k

[cursive cedar]

@spring void no matter how many times they are in my game

[spring void]

But it will if you add them you will get punished @cursive cedar

@coral maple you should be careful on what you press

[coral maple]

😭 😭

[empty pike]

@spring void what kind of punished???

[spring void]

We cant help you about that

@empty pike suspension

[cursive cedar]

@spring void ok so if they get in my team and I start the match then I get punished, but if I get in there match randomly then I don't. Right?

[empty pike]

@spring void if i don’t know he is using cheat.... and he already add my id

[spring void]

@cursive cedar you should just not have them as friends that is all

[cursive cedar]

@spring void okay, Thank you! You da best.

[spring void]

@empty pike you get a request, he cant forcibly add you, plus be careful on who you add

[static cloak]

Halo may I can help to stop cheaters from the game .any admin here

[spring void]

@static cloak how exactly do you plan to help us?

[empty pike]

@spring void yeh...but i see previous season all most player are using cheat and also they play noob but they didn’t get ben....

[static cloak]

I can give u all languages of cheat app

[spring void]

@empty pike they are getting banned be patient and wait

@static cloak devs have such info already, we appreciate your presence for help but that wont be necessary

[empty pike]

@spring void i know but they are distroy to play image.....

[spring void]

@empty pike please dont bring same question, action is being taken against them you have to wait

[static cloak]

Ok just I want to help I know the language of iOS gods +sharpshooter +jocker iOS +lib and script of gg

[storm flume]

Hello, @static cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[blazing saddle]

@static cloak Use can use the above mentioned methods to report cheats.
Alternatively you can also email them at - [e-mail].

[static cloak]

Ok bro I just like to be a clean game and keep going up bro

Just to let u know sharpshooter is not miss with memory base of the game when it use like just esp that why PUBG anticheat doesn’t detected them

[odd forge]

@spring voidI have contacted the company regarding the unlinking of the stolen Facebook account.

What is the response time?

[storm flume]

Please refer to subpoint 6.2 in #481198147478224896 for further information, @odd forge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[azure quail]

Sir i am facing issue, My Game is crashing Serveral Times. i can't play game properly. Even its very hard for me to enter match again.

[odd forge]

@storm flumeI don't speak English Can you explain to me? I write via Google

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[real comet]

Ever since the last update, PUBGM is having a severe number of "Connection to server lost" issues. I know its not my wifi connection cause Ive been playing this game for years and its been connecting fine to my network and it shows on my ipad that I have a full signal.

[spring void]

@real comet try repairing from login screen

Also check if you can use other stuff using internet on that device too

[azure quail]

Sir i am facing issue, My Game is crashing Serveral Times. i can't play game properly. Even its very hard for me to enter match again.