questions

[night cloak]

I’ll try when I get home

[gilded citrus]

Can someone tell me if this dude is hacker or not

Europe number 1 fpp duo

And this guy, europe number 2 fpp duo

[bold siren]

I would say yes, @gilded citrus. Please report the player on this form:

http://bit.ly/report-pubgm-cheaters

[ebon nacelle]

I have a question about the season rewards. Say you hit crown tier for the season, but drop back down to diamond when the season end. Will you still get the crown name tag for reaching crown?

[bold siren]

Yes, @ebon nacelle.

[ebon nacelle]

Thank you @bold siren

[gilded citrus]

Cant i use the in game report button

[bold siren]

Sure.

[gilded citrus]

Aight

Bruh top 3 duo wins are all hackers jesus

[dusty hull]

Hey how do I regain control of my clan I’ve never been off for over 2 weeks but somehow I had leadership transferred from me by the game

[sly minnow]

The no 1 player in solo asia is a hacker 👏 tencent👏

Most leaderboarders are hackers and pubg wont do anything about them

[storm flume]

Hello, @sly minnow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[wooden hemlock]

Where this event go?

[torpid oracle]

Lalit bhai

@torpid oracle @torpid oracle

[polar marsh]

@subtle spoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[subtle spoke]

😩

[night cloak]

Cost of id card in lucky shop?

[lunar vine]

Facing a nade issue in which i can't throw grenades

[storm flume]

Hello, @lunar vine!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[final trout]

Anyone available need help any mod available please ping here desperately need help

Lost access to my facebook account which was linked to pubgM

I can't login to game!!

[polar marsh]

@narrow comet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pliant dock]

Why can't I play squads?

[glossy sable]

It's written right there.

[night cloak]

please help me some one use my pubg account

[glossy sable]

Yes?

[night cloak]

please i give all proves its my account

[glossy sable]

How is that going to help?

How do you know someone's using your account?

[night cloak]

he hack my gmail

please

[glossy sable]

Contact Google Customer Support about that, then.

You have to secure your account.

[pliant dock]

@glossy sable solution?

[north hawk]

@pliant dock play solo

[pliant dock]

...

[night cloak]

he is disabled my gmail account

[glossy sable]

@pliant dock It's literally written right there.
(Said that already)

@night cloak How do you log in then?

[night cloak]

but pubg is connected

[glossy sable]

@north hawk Watch your language.
It's just bad luck, nothing we can do about it.

[pliant dock]

@glossy sable Mate,how can I regain that Merit or whatever so I can play squads...I don't eaven understand why I can't play squads

[night cloak]

by facebook

[glossy sable]

@pliant dock You made team kills, so lost merit.
You can regain merit by playing solo.

[night cloak]

wait i give gmail screen shots

[glossy sable]

For more details, go to your profile -> Tier Info -> About Merit

[pliant dock]

@glossy sable Ty mate....But I killed my teammates in the new mode coz they knocked me 2 times...

[glossy sable]

@pliant dock It's alright, in one day or two you will be able to play squads again.

[pliant dock]

@glossy sable okay,ty!

[north hawk]

@glossy sable its easy to say that , i lost money man , what kind of luck are you talking about my friend opend 1 crate and i opened over 50 crates , this has nothing to do with luck , the system is sh@t

[glossy sable]

You're welcome.

[glossy sable]

@north hawk Well he's lucky, you're not, no one told you to spend that money, you're the only one to blame here.
Again, watch your language. Don't bypass botmod, it's not there for decorating.

[night cloak]

please @glossy sable

[glossy sable]

@night cloak Contact Google's Customer Support.

[night cloak]

do some thing

[north hawk]

@glossy sable man f this , im outa here

[glossy sable]

And Facebook Customer Support too, it's probably compromised as well.

[final kayak]

Add me and play: KillerPro13k

[frozen aurora]

I opened 36 crates but not got any freaking legendary items. What do you mean by chance? 36 crates ain't enough to get an item???This system is really bullsh@t. PUBGM should check out this.

[storm flume]

Use #activities to find other PUBG MOBILE players, @final kayak.

[night cloak]

Wen I turn on Anti aliasing , textures from close look like this. Is this a bug ?

[grizzled lark]

Seems like it, @night cloak.

[wicked ocean]

How can i contact with team support ?

[night cloak]

So others have reported this? This didn't happen on older versions

[storm flume]

You can contact the customer service via the game settings, @wicked ocean. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[wicked ocean]

customer service dont answer

[grizzled lark]

I have no idea if anybody has reported it or not, @night cloak, maybe restarting the game will help.

[storm flume]

Please refer to subpoint 6.2 in #481198147478224896 for further information, @wicked ocean. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@grizzled lark no that doesn't work , it s been happening on latest versions .. Older versions didn't have this issue

Notice how its only wen your close to the grass and trees that you can see this . not from far

[wicked ocean]

How can i contact with supporter team because i have problem in my account

[grizzled lark]

Which device do you use, @night cloak?

[wicked ocean]

@grizzled lark how can i contact with supporter team because i have problem in my account ???

[grizzled lark]

The bot have already told you how to contact support, @wicked ocean.

[wicked ocean]

where support channels ?

[grizzled lark]

What is the problem with your account, @wicked ocean?

[polar marsh]

@wicked ocean:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vague ravine]

Hacker killed me how to send a video

[storm flume]

Hello, @vague ravine!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warm grove]

hi

i need help

i just can buy 60 uc

whats the problem?

[night cloak]

@warm grove no problem you want a uc

[warm grove]

ill buy 660 uc but i cant

i just can buy 60 uc
it i have to spend more time and monye

[night cloak]

My Flag Is Not Changing.Why?

Relog

After 60 days i change my flag.but flag will not changing

[warm grove]

where are the admins?

heeey

i neeed help

[foggy ivy]

Hi

[night cloak]

@warm groveme too

[foggy ivy]

I can use vpn to play on school?

[warm grove]

😑 😑 😑

@neon patio

heeey

[polar marsh]

@karmic abyss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@warm grove Are you using Samsung payment method?

@night cloak what problem ?

@night cloak May I know what is your issue instead?

Android cheaper then ios

Reason?

@night cloak That is actually off topic. You may wanna ask in #chat to learn about others opinions on this.

@night cloak My Facebook account is disabled, can I unlink it from my game account?

@night cloak It is still not an option yet, unfortunately.

[foggy ivy]

Hey

I have a question

Vpn are not safe right?

[night cloak]

@night cloak But I want to change my account from gmail to itunes

[warm grove]

@night cloak yes

[hazy pier]

where support pubg i need tell him -_-

[scarlet kraken]

@foggy ivy What do you mean by not safe? The game will run normally but you will have a higher ping and it might lag.

[polar marsh]

@foggy ivy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@scarlet kraken:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dusty bloom]

Can i know the why my account has been disabled? Player ID: 5231388801

[warm grove]

@dusty bloom
maybe play with cheaters..

[night cloak]

@foggy ivy We actually don't know much about it. At the moment, we don't recommend the use of it, at the end it's your choice.

@night cloak You may create a new account with your game center account.

@warm grove Unfortunately, it's a limitation there. You need to use other payment methods to overcome this.

[warm grove]

@night cloak in my country...
we just have one method😭 😔

[night cloak]

@warm grove Then unfortunately, 60UC is da wae. You will just miss the extra bonus UC.

[warm grove]

@night cloakIt will be the worst thing

[night cloak]

Worst but that's still an option.

[polar marsh]

@brisk stream:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@hazy pier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[mossy herald]

Ban them Pls... using Cheats

Thank U

[empty storm]

😂😂😂

[night eagle]

Pubg keep protecting cheaters

He was on gold when I was reported him

Now he's on ace

[night cloak]

@blazing saddle Regardless of the audio device the issue persists

[blazing saddle]

Can you report it with video evidence in #555492558428700682, @night cloak?

[storm flume]

Hello, @night eagle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[night eagle]

No audio of vehicle while spectating

[storm flume]

Hello, @night eagle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[night eagle]

Already seen lots of reports

[night cloak]

I tried but when my game froze after I unmute the screen recording said it stopped due to failure @blazing saddle

[night eagle]

I can't post on bug report that's why

I don't have permission

[glossy sable]

In compliance with the channel's pinned instructions.

[night eagle]

Why it's showing I don't have permission?

[glossy sable]

Again:

In compliance with the channel's pinned instructions.

(That means you have to read instructions, it's the pinned message. If that wasn't being clear enough.)

[night cloak]

Restarted and updated my phone, now when I unmute there’s no freezing and I can still hear game sound but now my mic just doesn’t show when I unmute @blazing saddle

[night cloak]

Get Rid of team killing

[night cloak]

@night cloak You cannot get rid of it but can report whenever you become a victim of it. Their merits will be reduced.

[vital fjord]

My game glitches earlier in payload and it has been messed up every since. I keep getting request timed out and loading.

[vagrant onyx]

@vital fjord your connection

[vital fjord]

@vagrant onyx ☝️

[night cloak]

@vital fjord Did you try using Wi-Fi?

[vital fjord]

Sorry @night cloak I can’t use WiFi I always play on lte

[night cloak]

Try playing at a different time and see if the problem still persists.

[vital fjord]

Lol have been trying. Guess I can just try to delete and reinstall

[night cloak]

That's an option too.

does anyone know why i can’t buy uc ??? it gives me a transaction failed due to security risk...

[scarlet kraken]

Try restaring your device itself

@night cloak

[night cloak]

how? like restarting like from start? deleting everything from my phone? @scarlet kraken

[scarlet kraken]

No just a restart

restart your phone

[night cloak]

i’ve tried that and tried deleting the game and downloading it again and nothing seems to help! @scarlet kraken

[scarlet kraken]

try contacting your ID support

it's typically not PUBG's fault

[night cloak]

i already did!

[runic niche]

@night cloak transaction failed because of security risk, just wait a bit

[mystic stratus]

@Orange#٢٠٢٨ help

help

help

help

Hello I want to restore my account to the global version because I have logged in to the Vietnamese version error because I can not ship to buy resources through Google

[night cloak]

@mystic stratus not possible

[flat terrace]

So I was wondering

If I’m a crown right now then what rank will I be when the new season comes

[night cloak]

Silver or diamond I think

[flat terrace]

Silver is not possible from crown

[night cloak]

If ace I think I was platinum

Before

[hot relic]

I would like to know, because the conquest missions sometimes count from now on, I already have 209 consecutive days in one mission and the other 55 being locked and I play every day, there is something wrong in this game?

After this update the game is all the time falling and my router is on my side with 100 mega internet what is this ??

[arctic stump]

Hey, if I buy the shadow dancer bundle, do I get all the items?

[zinc relic]

This mission isn’t working for me

[pliant vale]

How can i boost my phone for playing pubg mobile? Please help me. I am from bangladesh. I am using Samsung j7 prime Phone.

[vagrant onyx]

@flat terrace i think you will be Gold 3

Or platinum 3

[fallow kraken]

@zinc relic just land like AFK player at end of map mission will count don't do anything just land Afk player

[zinc relic]

@fallow kraken wait til someone kills me?

Or zone gets me?

[fallow kraken]

No bro

Do in arcade quick match

Today's it's Friday all mode are unlocked go to quick match @zinc relic

[eternal vault]

This is no more enjoying we lose our money on your Royale pass from 4 seasons and also buying your Ic to open crates just to support but this is to much how in the hell i can olay when someone whit money buy from you scripts can shot me behind the wall and also he can know where are you from thousand metre

[onyx briar]

u guys havent fixed a bug where rockets launched when sitting in a helicopter are cancelled when helicopters are flying in high speeds

[polar marsh]

@onyx briar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[eternal vault]

@onyx briar they will suspended you if you are nto a real cheater but they can suspend the real cheaters because they pay for them

[onyx briar]

@eternal vault oh okay, i got scared cuz i was muted for 1 min over here

[grand spindle]

Hi

[dense hedge]

Anyone observed that we get very high ping when we invite some of our friends ,, which happens only when they are in the matching lobby and the whole match goes with very high ping and after they are removed from the matching team the ping becomes normal i.e 20-40ms

I have this problem with one of my clan mate ,, any fixes for this?

[weak blaze]

The emulator is updated to the last update and the account got frozen because the emulator is out of date

[night cloak]

@night cloak I Accidentally killed two teammates and got my merits token away

[weak blaze]

Please help me

[viscid musk]

Please help me

[normal fulcrum]

@viscid musk You must have triee to log in to VN version. Now your account will not work in Global version anymore. You have to continue in VN version only

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @weak blaze. Remember to read through #481198147478224896 before asking questions in the support channels.

Hello, @dense hedge!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

We are unable to provide assistance if you do not ask a question or state a problem, @grand spindle. Remember to read through #481198147478224896 before asking questions in the support channels.

[storm willow]

Just a suggestion ! Tbh these items aren’t worth taking place in premium crate fro 120uc! Already redeem coins were wasting UC now this.. useless graffiti.. soldier crate would be nice place for this! @night cloak fwd to dev please

[normal fulcrum]

@eternal vault What do you mean? Can you explain more clearly?

[storm flume]

Hello, @onyx briar!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[normal fulcrum]

@storm willow I'll make sure to forward the suggestion

[storm willow]

Thanks

Got 6 crate full of graffiti wasted

[normal fulcrum]

Your account has been banned for either using cheating or 3rd party app to enhance game

If you think the ban was unfair, please yellow button 'File Claim'

[weak blaze]

I have not used any definitive cheat

[viscid musk]

@normal fulcrum to fix what I need to do

[night cloak]

Sure. Thank you @storm willow.

[normal fulcrum]

You have to use VN version @viscid musk

@weak blaze Please use File Claim button. We don't power to ban or unban anyone

[viscid musk]

How can I fix ?

I want to play a global account

[night cloak]

Unfortunately you cannot do that. You will have to play on Vietnamese version @viscid musk.

You can ask customer service in Vietnamese version to transfer your account back to global version.

[gritty veldt]

Is the beta released for .16?

[polar marsh]

@jovial gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@ebon nacelle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[viscid musk]

@night cloak thank you brother do you have support link

[night cloak]

Yes. Wait a minute.

Anyone know pubgm official

@night cloak Yes! They live in china/
What do you need help with?

[ebon nacelle]

Why won't pubg do anything about this obvious hacker? Ran into him about a week ago, I've been reporting him everyday as well as at least 10 others (in a pubg group) daily. But our reports are clearly not doing anything... He knew exactly where every enemy is located, pulling up on every squad at their exact location killing them and then driving exactly to where the next one is..

[storm flume]

Hello, @ebon nacelle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[normal fulcrum]

What support you require? @night cloak

[night cloak]

https://pubgm.zing.vn/event/halloweeks2019/index.html? @viscid musk.

[ebon nacelle]

I really hope so @night cloak one of my clan members has been unfortunate enough to run into him 3 different times.. makes it not even worth playing to get your rank wrecked by a hacker 😪

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[ebon nacelle]

@storm flume I already did

[night cloak]

Wrong mention

[normal fulcrum]

Machete is a bot. If you have already reported then you have to wait. CS will investigate the profile amd if they find it suspicious, player will be banned

@night cloak Replied to this 'he is using an uncommon cheat method. Still devs are working on it.'

[ebon nacelle]

53.4% headshot rate is very suspicious for 2684 kills yet he's still playing for over a week lol @normal fulcrum

[normal fulcrum]

@ebon nacelle It will be easier if you have any video of his gameplay

You can also use the link provided to submit a report

[night cloak]

@normal fulcrum oh sorry. I forgot to mention Thisguy.

The message was for him

[normal fulcrum]

Ok no problem @night cloak. Everyone makes a mistake

[torpid walrus]

I need help

[polar marsh]

@torpid walrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dry jay]

Hello

[polar marsh]

@dry jay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ocean fractal]

@normal fulcrum suppose i have video of a cheater and his gameplay. Where should i submit video to report?

[storm flume]

Hello, @ocean fractal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[prisma oasis]

Is pubg mobile is dev is going to fix voice glitch problem🤔🤔

[ocean fractal]

@normal fulcrum ok. About alternatively way its says to submit username of cheater. But there is no way you can copy username from spectate of that cheater. Dont you think there should be an option to copy username from spectate. Beacause some username names are complicated u know that

[night cloak]

I can't change my flag even after 60 days

@storm flumeI can't change my flag even after 60 days

[normal fulcrum]

@ocean fractal You can always search for them using their ID. You can check user ID when you report them

@prisma oasis It should be fixed soon

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[prisma oasis]

Hope so

[vagrant onyx]

@prisma oasis no sound for car ?

[ocean fractal]

@normal fulcrum sorry for bothering you. I want to submit video footage to report in alternatively way. In alternatively way you need to submit username which you cant copy from spectate. When i report them from spectate. Where can i check their user id?

[normal fulcrum]

@prisma oasis You can check on #555492558428700682. If it has already been reported, give it a thumbs up. Or else you can submit a new bug report as mentioned by Machete 2.0

[solemn yacht]

um i think pubg mobile made my phone s9 plus not work with wifi that well since i played so much

[normal fulcrum]

When you try to report after getting killed @ocean fractal, it will show you user ID of selected player, you can write down the ID and search for the player profile

[ocean fractal]

@normal fulcrum thats what i am talking about. Suppose those usernames are in chinese. Can that be possible to write. Please suggest pubgm to add a copy option in spectate

[fallow kraken]

Since pubgm has added I'd option while report in

[normal fulcrum]

@ocean fractal Sure

@solemn yacht Pubg Mobile doesn't alter or manipulate any system file or function. If there's something not working with the device, either it is a malfunction or some bug with your device

[solemn yacht]

i didnt mean like pubg did it but i am going to get it repaired phone did get hot lots of time playing

software is fine i think its the hardware i did had the phone for 2 years no dropping it and not water damage and still phone does this

[haughty shadow]

I want infecting mode back

Infection *

[normal fulcrum]

Definitely we will take this feedback @haughty shadow

@fallow kraken What's the issue? Can you explain?

[fallow kraken]

@normal fulcrum nothing issue after update now player can see the I'd number in report options we can identify he/her as a cheater or not .

[slender sand]

Hey can we get a vote in there to lessen the amount of grenade launcher in Payload and put in some more real weapons and ammo please? I find the overloaded explosives to be a bit much when confronted with long range attackers

Pretty please? Lol. I'd like to enjoy it, but man, all it seems to have is explosives

[dusky gust]

hallo

[polar marsh]

@dusky gust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[arctic stump]

Hello, if I buy an outfit bundle, do I get all the items listed in the crate? ( I have never purchased a bundle, and I want to buy one) so need some info

[slender sand]

@arctic stump yes, if you buy a bundle you get all of the contents of the bundle in the purchase.

[arctic stump]

Ow ok, thanks for the info @slender sand

[polar marsh]

@wind dock:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slender sand]

@arctic stump no worries my guy, enjoy your bundle

[slow tangle]

@slender sand that's what it makes payload mode.. More explosives less guns

[desert echo]

I am not getting any mythic item

From season 5

[polar marsh]

@gloomy garden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@desert echo You can send a feedback to in game CS increase chances of Mythic Item

[storm flume]

Hello, @gloomy garden!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[timber drum]

yesterday i was playing with my new account and matching with some random they are so toxic they saying bad things about my country and they left me alone and drop far from me when they die they getting mad and say will report me just now when i am trying to login my acc got s#spended

[polar marsh]

@jaunty cobalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@timber drum If someone abuses you in any way, you can report them and select Verbal abuse

Regarding the ban, you can File Claim. If you're not violating TnS, you're ban will be revoked soon

[hollow dust]

Guys this mission is not counting !!

I have played all EvoGround mod and the mission is not counting

[storm flume]

Hello, @hollow dust!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[polar marsh]

@daring portal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[earnest bluff]

hello there

anyone available ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @earnest bluff. Remember to read through #481198147478224896 before asking questions in the support channels.

[polar marsh]

@earnest bluff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hey i have obb of pubg mobile

I am downloding apk and attaching it but it is not opening why

[spring void]

You need to paste it in android>obb>com.tencent.ig (or something like that)

[night cloak]

I am doing that only

But still it's saying need download

[polar marsh]

@molten cedar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak have you placed it on internal storage?

[normal fulcrum]

@night cloak Make sure files are complete. If there's any missing file, it will ask for download. Make sure the folder doesn't have any space or upper case alphabet

[polar marsh]

@forest frigate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[haughty lily]

Damn, I think there is any anti cheat thing where you won't get cheater ID after finishing the match.. I just played Sanhok solo TPP and I faced this cheater but I could't get his ID!

[normal fulcrum]

@haughty lily Do you have any video as proof?

[spring void]

@haughty lily your feedback about not able to find ids has been forwarded

[old gyro]

Guys i found a hacker as usual in crown or maybe above i reported him in game but i have a video proof where to report him?

[flat terrace]

If I’m a crown what rank will I be next season

[ancient whale]

How to fix this problem...

[storm flume]

Hello, @old gyro!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[ancient whale]

.needhelp

Lol

[spring void]

What

[ancient whale]

How to fix this problem

When i log into pubg with fb

[normal fulcrum]

@ancient whale Check if you have blocked Pubg Mobile in Facebook Security Settings

[ancient whale]

How to check in fb app

[normal fulcrum]

You can contact Facebook support for that

[ancient whale]

Maybe i should contact

[normal fulcrum]

You can visit https://m.facebook.com/help/ @ancient whale

[polar marsh]

@grizzled notch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

reseue teammates twice in classic mode
Anyone can help me

3rd mission

[light trout]

[quaint robin]

any modator is here?

any admin is here?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @quaint robin. Remember to read through #481198147478224896 before asking questions in the support channels.

[quaint robin]

bro how to buy room cards in pubg mobile?

[light trout]

@quaint robin you can purchase them from the shop or exchange clan points for the room cards in the clan shop.

[pallid tendon]

Does anybody know how to connect with my friends in pubg by discord without sound reduced in game ?

[storm flume]

Please refer to subpoint 3.6 in #481198147478224896 for further information, @quaint robin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[quaint robin]

no i don't need advance custom i need only normal custom

[still jolt]

I have a suggestion. Open a server here in Discord to report on cheating players

[storm flume]

Hello, @still jolt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[frozen raven]

Between payload, survive till dawn 2 and TDM, which gains the most evo points per match?

[night cloak]

@night cloak If you kill your teammates, they will receive a popup message and an option to report you. If they tapped on report, your merit will be reduced.

[gusty grail]

Is there an issue with the rp quest to land on a Ha Tinh roof?

[cyan copper]

Is the missions for tactical drill broke because I got a rank s in evo ground but it’s not working?

[night cloak]

Wow

Just got stuck onthe wall

[flat terrace]

Wow

[night cloak]

And enemies new and tried to help but they ran away

Bcus zone

[flat terrace]

How’d that happen

[night cloak]

So i died

[flat terrace]

You should’ve yelled in all chat lol

Hoping someone could kill u

[night cloak]

I was going to a building and i opend door and i closed door and door pushed me

[onyx briar]

hey the requirements in my clan is minimum platinum

[night cloak]

So i got pushed to walls

[flat terrace]

Lmfaoo

@onyx briar I’m a Crown 🙂

[onyx briar]

if the season resets then i will be lower than plat V so will i get kicked automatically??

[night cloak]

Yea i said i got glitched and some indonesians heared it and they go get the car and came back but didnt worked

[flat terrace]

You will probably

[onyx briar]

@blazing saddle hey the requirements in my clan is minimum platinum
if the season resets then i will be lower than plat V so will i get kicked automatically??

[lean crescent]

@onyx briar Nah

[blazing saddle]

Nope, @onyx briar.

[onyx briar]

k

[gusty grail]

@cyan copper was it in payload you got the rank s?

[cyan copper]

Yes @gusty grail

[gusty grail]

@cyan copper there is a bug there I think, payload doesn't contribute to quests

[tepid gate]

Can't login. Please help.

[polar marsh]

@solemn prism:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slow tangle]

@tepid gate just complete recaptcha

And phone number

[rapid osprey]

When Season 9Going To end?

[onyx cairn]

Nov 7th! @rapid osprey

[polar marsh]

@wraith bluff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[boreal drum]

where to Submit Cheater's evidence

[wary needle]

Hey any mod?

[tepid gate]

@slow tangle the start button is faded

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wary needle. Remember to read through #481198147478224896 before asking questions in the support channels.

Hello, @boreal drum!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[knotty gull]

They Are USING Bypass and hack at the saem time

[normal fulcrum]

@rapid osprey You can check the period in RP Screen

[knotty gull]

@feral viper Its not my Screenshot

@feral viper my friend gave me this

[storm flume]

Hello, @knotty gull!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[mystic stratus]

Hello I want to restore my account to the global version because I have logged in to the Vietnamese version error because I can not ship to buy resources through Google

[night cloak]

@mystic stratus Once you login to the Vietnamese version, you can no longer play in global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now you'll have to either play your account in Vietnamese version or can create a new account in global version.

[mystic stratus]

@night cloakPBJE quorum doesn't bother players just to money bother

[night cloak]

@mystic stratus I think you did not read my message.

[mystic stratus]

Pubg quorum doesn't bother players just to money bother

I paid $ 7,000 on my account @night cloak

[night cloak]

That's sad, losing so much outfit.

[mystic stratus]

@hope#١٢٣٤ Now I want to ship in some UC account says the payment process is invalid as your country

[night cloak]

You will need to create a new account, unfortunately.

[mystic stratus]

I will buy a hacker

I will buy a hacker

[night cloak]

That's your choice. And you will face consequences as well.

[mystic stratus]

I do not want the final shipping only pay the money to sabotage in order to collapse Bebji company

[solid copper]

@night cloak but why government put these restrictions? And if it is not possible to return to global version. Then why Pubg Mobile Allow login of a global version to vietnam version. Best solution of this problem is to send back all players back to global version those who mistakenly login to vietnam version. After that , they should not allow any conversion from global to vietnam or vietnam to global. This issue needs to get sorted. Because it so depressing

[mystic stratus]

That's your choice. And you will face consequences as well.

[tardy basalt]

hey there, i usually get unstable connection in game, i got 70-80ms ping but it still shows likely im lagging. How do i prevent it?

[rigid light]

@molten crown @harsh anchor my account id 5171517501 is hacked by my facebook and then facebook account was disabled and what should I do and how I will get it back

[vagrant onyx]

@tardy basalt your device

[tardy basalt]

Samsung A6+

[vagrant onyx]

try to clear all app running in background and try to clear the ram

@tardy basalt some device old not good to run pubg

[molten crown]

That’s something that will need to be discussed with Facebook support team @rigid light .

[tardy basalt]

It is a 2018 device, lol

[vagrant onyx]

@tardy basalt depend on cpu and ram

[night cloak]

@solid copper Because Vietnamese government doesn't want their data transferred to China. And PUBG Mobile doesn't allow anybody to login to Vietnamese version. Vietnamese version is completely separated, one can only install it from Vietnamese play store or 3rd party websites. Then again, PUBG Mobile cannot revert users back to global because of the restrictions. If they does, the game will be banned in that region. Certain region requires certain privileges - that's where the different client comes in handy.

[tardy basalt]

4 gb ram and Octa-core cpu

[vagrant onyx]

Also i told you try to clear some space and cache also if you still face problem try the Repair button ( but is that i recommended you to delete and redownload the game again @tardy basalt

[tardy basalt]

thats what i talk about @feral viper, i still don't get why Yore Safe is talking about device xD

Also my internet is fast one, it shows 80ms tho

even sometimes 70

[vagrant onyx]

@feral viper hes problem not with ping he have lagg ( so its device problem )

[tardy basalt]

I didn't mean FPS lag

[zealous musk]

Is there going to be a oce server if there not I will get a hacker to delete files for the so it does not work

[tardy basalt]

I mean about internet connection issues, I got really good internet as a wifi and mobile data, still it lags

[zealous musk]

Try a VPN

[vagrant onyx]

@zealous musk mostly vpn wont fix

@tardy basalt if you upgrade you might need to buy more money

[zealous musk]

Try deleting the game and reinstall it

[vagrant onyx]

@zealous musk yea i told him

[zealous musk]

Ok

Were are u form like Asia na or eu and which server do u play on

[tardy basalt]

EU

[zealous musk]

And what server do u play on

@tardy basalt

That will take 30 minutes max I thinks

[remote estuary]

how to solve this any idea????

[tardy basalt]

Apparently Europe @zealous musk

[zealous musk]

@feral viper

Ya

Try a free VPN to

[solid copper]

@night cloak then there is another solution. Look my account was hacked and hacker changed version of my account. So it is neither my fault nor Pubg’s . So if u can’t give me my account back to global version. Then send me all the items that are in my account to a global version account that i have created. I guess it is possible for developers. If not, this means they don’t care about us.

[tardy basalt]

I will try the repair client option, thanks for the solutions.

[zealous musk]

@feral viper who would play PUBG if accounts are getting hacked and that they need to fix it

[polar marsh]

@cold fox:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zealous musk]

Oh did not no

[night cloak]

@solid copper Securing your account is your own responsibility. We always recommend to enable 2FA verification to avoid getting compromised. As I've mentioned why developers cannot do that. You need written permission from Vietnam government to be able to do that - legally. There's nothing can be done about it. You are welcome to use the account in Vietnamese version if you value the cosmetics or you can open a new account in global version if you prefer to play the game. It's your choice. For further discussion please use #pubg-mobile.

[zealous musk]

Ya I’m not hacked

[solid copper]

@feral viper it is like a compensation bro because they are only ones who can help us. And if we are spending on this game , then i guess it is their responsibility to make sure that they can help us when we need them.

[zealous musk]

That is true

[finite shoal]

this guy making cheats

[night cloak]

report this guy, he is a CHEATER with 24 KD

[dusk pollen]

Is there any moderators

[light trout]

@dusk pollen What is the issue?

[wispy sable]

please help me...now what can i do??

[dusk pollen]

@light trout kuch kro re report mar kr bhi koi fayda nhi

[storm flume]

Hello, @dusk pollen!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[light trout]

@dusk pollen Also please use only English in non-language channels. 😃

[wispy sable]

i didnt play any cheater

[light trout]

@wispy sable If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. It takes sometime for the response depending upon the number of support requests. You are therefore kindly asked to wait patiently.

[wispy sable]

@light trout thanks

[slow tangle]

Wouldn't hurt to be little bit decent

[grim marsh]

hi support

[polar marsh]

@grim marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dusk pollen]

@light trout sorry for using hindi language.. 😏 In last tdm match the opponent whole team using hacks like high jump aim bot no recoil.. And I have a proof of that things and also I report that players But the keep playing.. Is there any happen with them or not

[light trout]

@dusk pollen Feel free to fill the form in message from @storm flume.
Hackers are regularly being banned. Regularly check the game's website or #pubgm-news for the list.
If you encounter any hacker just report them, it is only a matter of time before they also get banned in the game. It is just a myth that hackers do not get ban.

[night cloak]

My game is crashing after the update what's wrong?

[light trout]

@feral viper For using the term "ban". We do not provide any assistance regarding the bans in this server so it is meant to stay away from this channel.

[tardy basalt]

I also got crash 2 times, while playing.

[night cloak]

@light trout my game is crashing after the update what's the matter?

[tardy basalt]

I tried it on my iphone 11 pro max, crashed too lol

it was like some days ago

[dusk pollen]

@light trout yup bt the thing is the video is not in social media as like YouTube and all.. When the opponent using hacks I'm start my mobile screen recorder and record the video how may I upload it

[gritty spade]

Suggestion if a plane gets locked on by a missile make the warning audible to nearby players who are not inside the plane I recently had a game where an ally was coming to pick me up got locked on by missile jumped out and plane landed by me I thought he wanted me to fly it and the missile hit if I heard the warning I would have lived

[night cloak]

Why the heck would you share that?

[tawny orchid]

My friends what does it mean freezing an account in PUBG

@night cloak

[compact pine]

FPP; Europa; Top3.... Hacker.

Aimhack; wallhack; etc..

[onyx agate]

When the microphone is activated, the game audio is mono, making it impossible to know the direction of the steps and shots. (I use wired headset)

[brazen thorn]

Hello can anyone help me

[vagrant onyx]

@brazen thorn what is it

[night cloak]

Hi

[fallow kraken]

@compact pine emulator or mobile? That hacker noob

[storm flume]

Hello, @compact pine!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

We are unable to provide assistance if you do not ask a question or state a problem, @brazen thorn. Remember to read through #481198147478224896 before asking questions in the support channels.

[night cloak]

👆 Bc 42.56kd 😱 😱

[olive isle]

@night cloak bro don't use abusive language

[ember pilot]

Europe server is unplayable full of hacks in Erangel map. In evey update they promise us to slove the hackers problem. Tencent is a joke

[olive isle]

@grizzled lark I need your help

[grizzled lark]

How can I help you, @olive isle?

[olive isle]

@grizzled lark bro come India server then I will telling you my issue

[remote monolith]

Does anyone know how to leave in crew team?

[onyx cairn]

Registered teams need to cancel the registration, then you can leave a crew, only the team leader can do it.
@remote monolith

[remote monolith]

My team leader has been inactive for weeks

Dang

[onyx cairn]

You are registered for Crew Challenge?

[remote monolith]

Nope

[onyx cairn]

Then you can leave it in the crew menu by tapping on your avatar.

[remote monolith]

Where

[onyx cairn]

CREW menu

[remote monolith]

Yeah and then?

That's how it look ^^^^

My screenshot

[onyx cairn]

That's the Crew Challenge menu

[remote monolith]

Idk where is it

I just forgot

[empty pike]

@remote monolith if we search for a match and matched a hacker what do we do?

[vapid rapids]

Can u get tactical drill permanent with just point?

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[brazen kettle]

Ok

[serene nest]

I need support please

@everyone

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @serene nest. Remember to read through #481198147478224896 before asking questions in the support channels.

[polar marsh]

@serene nest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[ancient knoll]

Please help me

[storm flume]

Please do not use any other language aside from English in this channel, @ancient knoll. Refer to #613267301243944960 for language channels.

[grizzled lark]

Kindly use English, @ancient knoll.

[arctic swan]

Please help me

[polar marsh]

@zenith sedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[fallow kraken]

@night cloak when i see youtube some youtuber stream while using hacks using toxic words those who against cheaters .

[remote citrus]

Can I use blueStacks emulator?

Because I already have it in my PC

[sterile mango]

@remote citrus no don't

[remote citrus]

Then?

[ancient knoll]

Hi BRO After login to this website (pubgmobiles9.xyz) my pubg id hacked and I connected my pubg account to my facebook account and my facebook account is permanent disabled after logedin to this website my pubg id is 5144547308 so can you please help me .

My pubg id .
Please help me

Please help me @grizzled lark

[remote citrus]

"Tencent gaming buddy" is dat okay?

[olive isle]

@remote citrus use tencent official emulator

@remote citrus other information go to #emulator-support

[remote citrus]

Okay. Thanks

[olive isle]

@remote citrus welcome

[ancient knoll]

Please help me @polar marsh

[polar marsh]

@olive isle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[olive isle]

@ancient knoll you are deserve ba👌 n

[kind sage]

@remote monolith do you still looking to leave your crew?

[polar marsh]

@pulsar junco:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gloomy olive]

Should Payload Mode work on the "Get an S rating in EvoGround" section of Tactical Supplies? I'd say yes, game apparently says no.

[placid fulcrum]

Hi

[polar marsh]

@placid fulcrum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

What's mean?

[polar marsh]

@zealous elm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@ancient knoll It's your own responsibility. You shouldn't have fell for such pishing sites. Nothing can be done from our end. Please contact respective social site support

[solemn edge]

HI ALL

need some one help me with my accont plz

[night cloak]

At me too

WHY

[solemn edge]

i got this msg when i tray to log in ?

can some one from the support answer plz

@lime juniper

[spring void]

We dont provide support fir banned accounts

[polar marsh]

@solemn edge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[violet moon]

You never give good items on creates now you add stickers recently i opened 10 creates and what i got only fragments and stickers what is this???give some good items too..

[night cloak]

@solemn edge Please update your iOS to latest version.

[abstract pulsar]

@night cloak i am getting issue sir

I can change my region

[night cloak]

Aren't stickers better than school shoes? @violet moon

[abstract pulsar]

Hello?

How can i change my region :D

I will appreciate the support

[distant smelt]

Helo pleas help me

[night cloak]

@abstract pulsar Screenshot of the basic settings? And you may wait a bit after asking a question.

[abstract pulsar]

Yes i have

[polar marsh]

@distant smelt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[violet moon]

@night cloak yeah but need some skins of the guns but they gives fragments or shoes😭

[abstract pulsar]

Here i sent it pls help

I cant change it where is option :/

[night cloak]

@abstract pulsar Unfortunately, you cannot change country because your account was created in European region.

[abstract pulsar]

Then?

Now what i can do :/

I am shifted to pk

I wanq change it

Wana*

And its very old id

[night cloak]

@violet moon Skins are rare/rare+ I believe. You get stickers at the lower odds.

[abstract pulsar]

Before season 2 i made it

My other friends have option to change id - _-

@lime juniper can i get lil help :(

[night cloak]

@abstract pulsar You may write in a single message. And there's no way to change it other than deleting your profile. You are welcome to create a new account.

[violet moon]

But still when i opened 10 creates thats really annoying...they give much better things on the kr version..

[abstract pulsar]

@night cloak wtf i will lost all my previous items and other stuff OMG

[night cloak]

Maybe people spend less in Korea. Regardless, it was like this since the beginning but you can still suggest devs through customer's support in game, @violet moon.

[abstract pulsar]

@night cloak can i email pubg? They can fix it? Dude like OMG

So can i chargeback my transection that i done on that account?

Bcoz it eill b3 wasted if i recreate prpfile and other stuff

[violet moon]

@baby marshy are you new moderater??

[night cloak]

@abstract pulsar It cannot be fixed. Your account has data restricted by GDPR. It cannot be changed unless deleted.

@violet moon I am.

[violet moon]

Ohh i used to know that now..

[abstract pulsar]

Nyc

Gg

[violet moon]

Report that problem to the devs if you can😍

[night cloak]

@abstract pulsar Is there anything else I can help you with?

[abstract pulsar]

I am in stress rn 🤐

[night cloak]

Understandable.

[abstract pulsar]

When only i getting these options

No one else getting them 🤔

[night cloak]

@abstract pulsar You may use #pubg-mobile now. Ask others what they think should be your next move.

[abstract pulsar]

I have. 1 morr support question

[night cloak]

Sure, what is it?

[abstract pulsar]

What is Data transfer outside EEA option for?

On my id

What will it do?

Will it delete my id?

Or something

[night cloak]

It is for permitting the Chinese Government to use your data. If you deny, your account will be deleted in 48 hours.

[glossy sable]

Due to the new GDPR European law on data handling.

[abstract pulsar]

Hm and how can i know my current region on that account

There is no option that show my region also🤔

[night cloak]

You cannot. Just know that you had selected an Europe country while creating the account.

[abstract pulsar]

It was uk

[night cloak]

Then it is.

[abstract pulsar]

Now its seprate from European

And i am not getting UK rewards on that id

-_-

And not pakistani rewards

[night cloak]

@abstract pulsar It's not for rewards, it's for protecting your personal data. At this moment, you cannot get any region locked rewards.

[abstract pulsar]

I dont need protection of my data

Wtf

[glossy sable]

It's the law, so just accept it if you're okay with it.

[abstract pulsar]

Its cheating i spend like 500$ on my id and i cant get events rewards

[night cloak]

Tell that to the European council, now please #pubg-mobile.

[abstract pulsar]

Life is unfair eh

Ok thnx

[night cloak]

Hello i need help

I wanted to log in my accout when i was back home from work

It said im banned

For some hours

Then I re-tried to log in

This time it says 1 month ban

Wtf going on?

@staff

@limber ridge

[left herald]

My friend game doesn't opening its stuck in loading screen , instead off releasing new skins and dress please fix this bug or i else i start playing fortnite!

[glossy sable]

@night cloak Don't do random pings.
When someone is available, they will get to you.
Can you send a screenshot of the message you get?

@left herald ||Go play Fortnite then?||
That's an issue on your side, not a bug that can be "fixed".
What device are they on, and what is displaying on the screen?
Please give as much details as you can.

[weary flare]

Does anyone have any ETA on when pubg will be updating the game to allow internal audio recording on Android 10 (which it's allowed now with the new API )?

[glossy sable]

There's never ETAs on those things, unfortunately.

[weary flare]

Ooof 😥 ok , ty for the reply

[night cloak]

help me plz , the game dosn't start !!
why ?

@night cloak What time is it for you?

7:43

[fierce cairn]

@modern gale

[night cloak]

Wait a few more minutes, the game is trying to fill a queue with similar ranked people like you, @night cloak

[fierce cairn]

@night cloak help

Dm pls

[night cloak]

Aloha! How can I help you?

okay , i'll wait

[fierce cairn]

my account was stolen i need help with this @night cloak

[night cloak]

@fierce cairn Was it Facebook?

[fierce cairn]

Yes

[night cloak]

Did you recover your Facebook account?

[fierce cairn]

No

[night cloak]

Recover it by clicking on Forgot password.

[fierce cairn]

facebook won't let itself locked up @night cloak

[night cloak]

@fierce cairn Did you share your password in those free UC/in game free item websites?

[fierce cairn]

No

@night cloak

[night cloak]

How long must wait for starting the game ? @night cloak

If not, ask Facebook to review your account, please fill this form https://web.facebook.com/help/contact/260749603972907?_rdc=1&_rdr; @fierce cairn.

@night cloak I'm personally not aware, since it's a regional event.

@night cloak my game started crashing after the update what's the matter

@night cloak Can you elaborate a bit? Like exactly when it happens and for long.

It happend once or twice when I was in a custom room, and it happend one time when I was playing Miramar

@night cloak So the game completely crashed and moved you to home screen, right?

Yes

May I know your device name?

Infinix hot s3

Was it fine before the update?

Yep never crashed and never lagged

It stopped crashing after I cleaned my device cache

@night cloak??

[polar marsh]

@distant hatch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@polar marsh is this is real or scam

@polar marsh

[blazing saddle]

@night cloak Can't say if it is a scam or not, but it is not official.

[night cloak]

the game still matching 30 min ago , what is error with 5 cards bonus challange game !!

@blazing saddle

[blazing saddle]

Probably lack of players, @night cloak. Try again after some time or during active hours of the day.

[polar marsh]

@warm sequoia:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@willow quartz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

okay , thank you

[lime juniper]

Unofficial, @night cloak.

Fake, with other words. Do not submit any personal details there.

[night cloak]

@lime juniper My game started crashing after the update it was fine before what's the matter the other mod didn't respond please help me

[night cloak]

It remains at 99, i completed another 5 matches but nothing..

@night cloaksame for me dude. But leave it , u know this is bug-g not pubg👊 and also lot of glitches and low fps in my device oppo f7 such a trash game

[glossy sable]

@wintry relic Good idea, your suggestion has been forwarded. Thank you!

[wintry relic]

thx @glossy sable

[glossy sable]

@night cloak Are you using Victor?

[night cloak]

@glossy sable of course, i wouldn t bother posting if i wasn t using victor

[blazing saddle]

Can you send a screenshot of your last 5 matches, clearly showing the server and the game mode, @night cloak?

[night cloak]

@blazing saddle

[blazing saddle]

Did you go AFK and exit the match mid game, @night cloak?

[sage arrow]

Hello

[polar marsh]

@pearl onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@blazing saddle no, i always died and press go to lobby

[lapis jay]

Help me please

[glossy sable]

Well, instructions are written right there, @lapis jay.

[polar marsh]

@lapis jay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sage arrow]

when i join to game i land start lagging when i shot some bullets its back to my normal fps???

[digital crest]

@lime juniper I'm having problem with the server timed out. I was playing the game on Europe server and suddenly my game started to lag and server timed out message was written on the screen. When I clicked ok my game went to the log in page and I died because of the zone

You can see the ping is 140 is there isn't any problem with my internet

I have done it. But the request timed out message won't go

[ruby pine]

Hi ... i heard unconfirmed news that Elite Royal Pass will be 750 UC instead of 600 UC starting from the next season ... how true is that ?

@feral viper

[digital crest]

That's what happening to my game @feral viper

[polar marsh]

@eager jewel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@digital crest It must be your internet, 1st step is to contact your ISP and get your connection checked

@ruby pine No such news. Please don't trust any news unless it is announced on PUBG Mobile Official Website/Discord

[dim crow]

I need help

[rose tulip]

@dim crow you should state the full nature of the issue so that someone can response appropriately, rather than just "i need help"

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @dim crow. Remember to read through #481198147478224896 before asking questions in the support channels.

[glossy sable]

@dim crow 1. Watch your language.
2. Report them following the instructions in the message sent by the bot below.
3. Unfriend them and not play with them since you know they're cheating, teaming up repeatedly with cheaters can lead to a suspension.

[storm flume]

Hello, @dim crow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[rotund pike]

We want a server in Bangladesh

@glossy sable

Or tournaments also here is so many players play pubg Mobile but we Don't show our telent

[night cloak]

I saw hacker while im playing from mobile

He jumped and killed me 😑

shitT game just got me killed by a hackker

Yes i was emulator player and i started to play from my phone cuz of hacker

no i play mobile

Im pushing conq. From my phone

Same a lot of hacker on mobile too

Yes im playing on mobile

yes

pubg mobile 40% playerr hackkerr / pubg emulator 99.9% hackkerr

I love this game but when you try to push rank

You will be crazy

[potent wing]

Lots of hacker in this game

[night fern]

Yep

[night cloak]

This morning one player killed me behind the wall

He rushed my house with car idk how he saw me

Than he killed me from first floor i was in second floor😑

I spend a lot of money thats why i dont wanna leave the game

[potent wing]

I need some help

[night cloak]

Of it will keep like that i will leave it

PUBG DONW

[potent wing]

I login by mistake in vitenam server so possible to access my account in global version

[elfin urchin]

Hello
Yes pubg could easily spot hachers from tye top 100 in any server
Like the ones with 30 and 20 k/d but why they don't tho !

[night cloak]

You can not @potent wing

@elfin urchin idk what are they waiting

[potent wing]

Because this account is my old nd lots of car skin nd gun too

[night cloak]

@harsh anchor please ban all hackker from the top server

[polar marsh]

@elfin urchin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

lol

[grand star]

Hello I have frame drop lag problem on my galaxy s10 plus exynos version

I need help

[night cloak]

@blazing saddle it was not a bug after all, its a limit apperently

[upbeat harness]

Does anyone has a solution for this?

@molten crown @warm wren

[molten crown]

You’ll file your claim then wait out.

[cyan citrus]

please make highest rank visible on profile in fpp

[desert rock]

tencent should hire a special team to manually spectate the gameplay of top 100 players; they could afford that with all the money they earn from UC...

[night cloak]

@desert rock great idea

[upbeat harness]

@molten crown I did it like two days ago. Still waiting...

When I log in, this pop up appears and they terminate my account for 15 minutes

[storm flume]

Please refer to this channel's pinned messages for further information, @upbeat harness:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[fleet egret]

I am getting 40ms in Training room consistently since yesterday, before that it was 200ms... And I am always alone in the training rooms now.

[tall chasm]

Hi guys. I want to know which gfx app is the best for pubg on note 8 sansung

??

[mystic stratus]

i have support arbc

[polar marsh]

@raven kite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gentle tulip]

Hello, I have issues with high ping in custom rooms if i try to play rooms it gives me 260+ms ping but when i play classic or any other mode it give me 20ms ping. I need help for this please help me.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steady sigil]

@polar marsh @harsh anchor Dear pubgm, please fix this

[night cloak]

Well see ya in 2029 u dïrty hàcker ****

[steady sigil]

I have $5 in my account

But it won't let me purchase UC

[night cloak]

I got an iPhone i don’t think i can help ya 😥

[steady sigil]

Oh, is okay...

I try everything

[night cloak]

@steady sigil what does it say?

Wen trying to buy it

[steady sigil]

It said insufficient funds

When I try to buy it, even though I have $5 in my account

It only happens when I purchase UC

It doesn't happen when I purchase other items

[night cloak]

How much are you trying to buy?

[steady sigil]

$4.99

And I have $5.10

[night cloak]

I know what's the problem

[steady sigil]

I really don't know

It work fine with mobile legend

I think is pubgm bug or something

[night cloak]

If you check how much Is 4.99 with Tax .. Its like 5.12 or 5.15$.. That's the issue

[steady sigil]

Hm, when I purchase UC my balance is showing insufficient

But when I purchase other items it shows $5.10 as my balance

[night cloak]

Like what other items?

[steady sigil]

Coupons and clothing

[night cloak]

That's odd .. Did you added this money or Google play store gave you this as a prize?

[steady sigil]

I added

It

[night cloak]

It's the only account you have with Google play store?

[steady sigil]

Yes

[night cloak]

Ok well this is weird

[steady sigil]

Yeah

Probably a bug

[night cloak]

Don't choose 4.99$ uc

[steady sigil]

I tried trust me

[night cloak]

Choose a lower amount of UC

[steady sigil]

I chose $0.99 UC still don't work

[night cloak]

Go to your account on Google play

See how much cash it says you have

[steady sigil]

Ok

I will send you guys a short clip

[elfin urchin]

Hello
Is the hellfire AKM in the classic crate (that coles with the loot crate and kill message) permanent or just temporary?

[night cloak]

Sure , I mean I'm not staff here , just trying to help.. I'm just a regular player

[steady sigil]

Lol

[night cloak]

@ProTact#2595 try this

Let me DM you link

[steady sigil]

Ok

[jolly forum]

Is there support here

[hexed girder]

@steady sigil bro tap on 3 lines and go to accounts and swipe to purchase history and set the budget and try buying uc

[night cloak]

@jolly forum Aloha! How can I help you?

@elfin urchin All Classic and premium crate items are permanent.

[jolly forum]

@night cloak I was in the game normally and swear to God did not use any hacker and suddenly appeared to me this message and my level is good and I have videos and I have another update emulator please help

Please help please

[night cloak]

@jolly forum It doesn't look like the ban was issued in Emulator. Are you using any other device to play?

[jolly forum]

I do not swear to God that I am playing on the emulator only .. If you are outside the house enter from mobile to the game for new offers @night cloak

[night cloak]

@jolly forum Don't worry, it is just an warning. Not a ban. I recommend you to reinstall the gameloop from scratch and install PUBG Mobile again and it should be fine. And if you plan to use any iOS device, make sure it's updated to latest version.

[polar marsh]

@jolly forum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frozen frigate]

#601435356704800778

[mint forum]

Okay wthell is this

What the actual hell is this

[polar marsh]

@mint forum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wild bronze]

Hey guys,

I’m trying to do the sharpshooter succes and I am :

• playing solo
• i’m rank platinum 5
• i kill 3 enemy, on a row (only 3 bullet shot), all headshot (got the game message « killed playerXxx by headshot »), and more than 50m away (usually 100m+)

I did this already 5 time, but the game never count it!! So What should i do? It’s really frustrating!

Just finished a game, top 1, last 4 kills with awm 100~m distance and still it didnt count, like wtf srsly

Did anyone experienced the same issue? Any fix possible?

@night cloak ?

[night cloak]

@wild bronze That achievement has some issues. I actually don't know any possible workaround.

Can you do it one more time and screen record it?

[wild bronze]

@night cloak really? That’s super frustrating! And after checking online i found out a lot of players had the same problem, for ages! That’s something that could be nice to fix for a next update, not like it wasnt one of the top succes..

Uhh.. i dont have phone recorder, and even tho, like what would it change? Getting manually validated?

[night cloak]

Need a video if it's not working so devs can push an easy hotfix.

[wild bronze]

It’s been ages that this is happening, just check on reddit or pubg forums guys..

[night cloak]

Ik, but nobody is reporting with a video.

[wild bronze]

Any record program to suggest?

And then, should i send it to, you?

[night cloak]

Are you on Android?

[wild bronze]

I’m on iphone

[night cloak]

Yes, you can send it to me.

iPhone has built in screen recorder.

[wild bronze]

Oh rly? Just hearing about it!

Well i’m gona check it out, and try to record that and send to you

But honnestly, if meanwhile someone wana take a look at it that would be great

Wouldnt bother messaging if it was’t the case

[night cloak]

Just mention me when you have the video.

[wild bronze]

Will do, as soon i manage to actually do it again, not the easiers’challenge 😅

[night cloak]

Yep, sorry you had to go through all this hassle.

[gentle tulip]

I need help

[night cloak]

@gentle tulip Aloha! How can I help you?

[gentle tulip]

I'm having issues with ping in custom rooms

It always stays on 260+ms

And in classic or any other mode it give me 20ms

[night cloak]

Usually pings are a bit high in custom rooms if there are players from not your region.

[gentle tulip]

Playing with my brother next to me but still 260+

[night cloak]

Is it just you and your brother?

[gentle tulip]

Yeah

Tdm sniper practice 😄

[night cloak]

Aw, that sounds awful experience. Do you have a screenshot of the curse ping while playing?

[gentle tulip]

Yeah let me find one

[night cloak]

@wintry heart can you please add unlink an account?

[gentle tulip]

@night cloak here it is i hosted this one room

This was even high

[night cloak]

@gentle tulip I can see the person (1) is having a different flag. Can you share a screenshot where two of you (you and your brother) played together and had a bad ping experience?

[ripe shard]

hello I'm Abu sarmad a youtuber and today i saw a hacker with KD ratio 20 and he move fast + aim bot without scop i got all that on video how i can show it to you guys ?

[gentle tulip]

@night cloak okay

Today I'll play with him and give you screen shot

[quaint epoch]

hi i play PUBGM on my iphone, ipad and pc using TencentGamingBuddy.
after update 0.15.0 the buttons F G H doesnt align on TencentGamingBuddy. PLEASE have a look into this. as its been affecting the game lay quite abit.

[dense token]

@night cloak hello?

@blazing saddle I have a complaint about this server

[slender sand]

So uh... About that comms bug... Why have we not gotten a hot patch yet? And when can we expect one?

[storm flume]

Hello, @ripe shard!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @quaint epoch.

[light trout]

@slender sand They will also be fixed very soon. Make sure you reported them.

[slender sand]

I hope so... It makes playing with my team and with my friends very difficult when I have to reboot the software. I was told the same thing 2 Weeks ago. Please encourage whoever has contact with the devs to encourage them to fix this bug.

I have reported the bug every time it has occurred

[simple crown]

Hello I am extremely frustrated with this new comms bug I need my teammates to hear me In scrims

I’ve reported it many times

I need this FIXED ASa

[slender sand]

Also, please encourage them to fix the explosive dynamic in Payload. It seems a bit odd to me that a dead on hit from a 40 millimeter grenade DOESNT down someone. However when it hits 10 meters away I get downed. Pretty peculiar if you ask me...

[cyan copper]

So wut this mission the

I have killed people with awm and k98 so is it semi rifles

[slender sand]

Erangel specifically, and you have to finish them with a bolt action, not just let them bleed

[blazing saddle]

@dense token ?

[cyan copper]

@slender sand I did

[dense token]

@blazing saddle someone posted nsfw..in media

[ocean canopy]

hello there
there is some one logined to my account
`and i cant login again so can some 1 help me with that

[normal fulcrum]

@ocean canopy

Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #481198147478224896 2.4. All social media accounts are in control of that social media platforms.

Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en

[ocean canopy]

oh ok thanx

but there is some other problem was also

[polar marsh]

@ocean canopy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@dense token Can you provide a link to the message?

[night cloak]

This is the second time it happened...why is this happening with me? i am not violating any rule ..it's super frustrating

[polar marsh]

@wooden summit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wraith wagon]

i have a big problem in my account with no reason i wanna talk to customer services as fast as possible

[warm forge]

I have problem with gyroscope delay,tried to Calibrate it from setting but it always fails.
My phone is OppoA5s.

[desert rock]

Had this issue whenever tried to open “Season” menu. Notice that the main menu buttons are still there, and I can’t click anything. I need to collect the season rewards😪

@wild bronze for sharpshooter achievement issue. Sharpshooter achievement will be earned only if ALL your kills meet the requirements. So after killing 3 enemies from 50+ m away with headshot and single bullets, just kill yourself with a nade.

Also, any bullets shot without performing a kill will invalidate the achievement. So don’t even fire by accident.

[idle igloo]

@desert rock Restart your game , it will be fixed

[night cloak]

@desert rock Restart your game. And you will be able to collect your season reward

[desert rock]

@night cloak @idle igloo actually, been restarting 3 times now......still the same issue somehow. gonna try uninstall and reinstall the hame now

[night cloak]

@warm forge
Install the app and run gyroscope test. And share the result. ..

[storm willow]

I think the layout is saved to your profile n doesn’t reset if you uninstall

[latent mountain]

Where can I charge UC through ID?

[blazing saddle]

I would suggest you screenshot the layout, just to be safe, @faint tundra.

Alternatively, you can take a backup of com.tencent.ig folder in Android/data before uninstalling the game.

@latent mountain midasbuy.com

[latent mountain]

Does it have the 4200 uc option? @blazing saddle

[blazing saddle]

@latent mountain There is 3000 UC and 6000 UC in the options.

[latent mountain]

Oh I want the 4200 option + visa as a payment method

[night cloak]

@faint tundra layouts and sensitivity will not reset. To bring old layout you have to sync them after reinstalling the game.

[blazing saddle]

@latent mountain Yes, the 3000 UC option has an additional bonus of 1200 UC. About the payment methods, it varies according to the country you sre trying to make purchase from.

[warm forge]

@night cloak

[night cloak]

@warm forge
Now run simulation and give me the result!

[night cloak]

@warm forge So, your screen continuously move for a second when you stop moving, am I right?

[warm forge]

Yep

[delicate bramble]

can i use vpn

[night cloak]

Not recommended @delicate bramble

[gusty grail]

Is there a bug with the rp quest to land on a roof in Ha Tinh?

[polar marsh]

@delicate bramble:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Rip.

[surreal turtle]

How to tell developers to stop spectating friends option.... As many are using this for using ESP hack in other I'd

[night cloak]

@warm forge That means it's hardware or software limitation of your device. You can't fix it.

[warm forge]

:(

[night cloak]

oof

[warm forge]

Well thank you for trying . @night cloak

[night cloak]

@warm forgebut you can ask your phone manufacturer through customer support . Sometimes they add a delay to make things smoother. If it's software limitation, they may fix it.

[warm forge]

K

[surreal turtle]

How to tell developers to stop spectating friends option.... As many are using this for using ESP hack in other I'd

[night cloak]

@surreal turtle They are working on it.(error said)

[surreal turtle]

Okkk they need to stop this service....

[misty sand]

@night cloak my perseverance achievement stucked on 45 th day. Even iam regularly logging in since the day pubg was released 😂. How to solve this🤔

[night cloak]

@misty sandkindly check you current login streak or share a screenshot.

[misty sand]

K

Jst a sec

[iron onyx]

Best streaming app

[hoary prawn]

I am playing pubg on android. Register with gamil and liked with Twitter account.
Now i moved to ios and didn't remember my twitter account details. So unable to move my current account to ios. How to aks for help to developers ?

@night cloak

[night cloak]

@hoary prawn
As you already linked two account, you can't unlink them in any way. You have to recover your Twitter account to continue playing on iOS.
So, you have to contact Twitter support.

[rapid swan]

I want to report something

There are hacker or cheaters basically in sanhok and indo server they just jump and shoot on your head through wall or sky idk how they just do long jump and shoot 1 or 2 bullet and you are dead lmao

[storm flume]

Hello, @rapid swan!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[storm flume]

Hello, @tidal radish!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[limpid silo]

Game automatically closes after few minutes
Tried resetting client and downloaded game 3-4 times from Playstore

Any suggestions how to stop this?

[night cloak]

Device @limpid silo?

[limpid silo]

@night cloak Zenfone Max pro m1 Snapdragon 636

[night cloak]

Uninstall all the files and stuff related to pubg mobile and then get latest obb and apk file of pubg mobile from another device using file sharing app like share it @limpid silo.

[limpid silo]

@night cloak ok will do that
Although it takes some time but i will surely do that

[night cloak]

Let me know if it works.

If it doesn't the last option is factory reset.

[dense token]

Question: if I’m rank 80 in rp and I’m nearly done with all my week 1-8 challenges. How will I get to 100?

[limpid silo]

@night cloak i tried factory reset but it didn't work

[night cloak]

ArcNyte same problem (auto close)! Tested on 2 devices
I think he should report it on #555492558428700682

[dense token]

Force close?