questions

[storm flume]

Please do not use any other language aside from English in this channel, @unique wyvern. Refer to #613267301243944960 for language channels.

[hasty tree]

Hello anyone can help?

[turbid badge]

@sick shale you are moderator ?

[sick shale]

No

[turbid badge]

Ok ı send this video moderators !

[hasty tree]

I lost my mobile ...i think who got my mobile he spent my all uc

What to do?

[sick shale]

That way was made to stop this spam, posting the video here or sending it to any moderator won't help

[turbid badge]

İf ı want to can this new way to report cheaters . I Can . Moderators reported this player

[fervent viper]

Hello I have a problem with my PUBG a modo can me mp?

[night cloak]

They can make Report Cheater section or line like #questions.People will click and they will go report website.people are not checking other pages

[polar marsh]

@somber parrot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sick shale]

@night cloak you can suggest that in #discord

[glossy sable]

@night cloak Actually, check this:

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[glossy sable]

The link is right there.

And, as a reminder, the best way is always to report in-game.

[fervent viper]

an admin or moderator can help me please

[knotty plank]

For some reason none of the local chats are working

This is all I get

[glossy sable]

@fervent viper I can help you in French in #481206659377790976 if you want.

@knotty plank Probably because those are not active, does it show the same in #WorldChat?

[knotty plank]

It was working just fine yesterday

Then I wake up and it’s not even working

[fervent viper]

@glossy sable OK thanks a lot

@glossy sable can we go in private?

[glossy sable]

No, you can ask your questions here.

[fervent viper]

@glossy sable ah OK can I say it in french?

[glossy sable]

Sure, in #481206659377790976.

[fading dome]

I have wuestion

Question*

What is this

And we got second place

[dark tinsel]

new payload mode.

[fading dome]

Look closer to alive people

[dark tinsel]

oh. i gotcha. yeah that should go to bug reports.

[storm flume]

Hello, @fading dome!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[fading dome]

K

[gusty meadow]

Hello guys
My isp want to know the ip location of asia server to reduce ping problem..how do i find the address??

[night cloak]

@glossy sable peope are not checking you have to share it again and again🤔

[glossy sable]

@gusty meadow You can find a list of IP addresses in in the pinned messages; scroll down, it's an old message.

[storm flume]

Please refer to this channel's pinned messages for further information, @gusty meadow:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[glossy sable]

@night cloak Hence the use of a bot message.

[opal scaffold]

Bonus reward event not showing in lobby

Please help me

@glossy sable please help me

[gusty meadow]

@glossy sable thanks

[night cloak]

Right😂

[hasty tree]

@glossy sablehlw i lost my mobile but i think who stole my phone he login my game and spent my all uc

What to do?

[polar marsh]

@ruby skiff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gleaming spindle]

after update level 3 and 11 doesnt have any name cards why ?

[woeful blade]

I tried file claim but it says sorry we cant help you

[polar marsh]

@woeful blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gleaming spindle]

@night cloak @light trout after update level 3 and 11 doesnt have any name cards why ?

[night cloak]

Maybe they removed it since you can get them from clan shop.

[night cloak]

That hell fire akm still has kill message like season 2?

[harsh apex]

I am not able to change my country flag
My I'd is Abhi4india
Please help me pubgm..

[silver coral]

@harsh apex you can only change once per day.

[proper dirge]

I thought it was once a month?

[silver coral]

I think its day

[hasty tree]

someone link my game in his facebook....what to do? anyone can help?

[silver coral]

Once linked, it is hard to unlink...

Try contacting ingame support regarding this.

[blazing saddle]

@harsh apex You can change flags once every 60 days.

[hasty tree]

i was lost my phone....and someone linkd his fb in my game

[blazing saddle]

Contact the ingame customer support regarding this issue, @hasty tree.

[storm flume]

You can contact the customer service via the game settings, @hasty tree. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[night cloak]

hii any help mee

[hasty tree]

@blazing saddle go to support then which option i choose?

[blazing saddle]

@hasty tree The conversation option on the top right corner of the screen.

[night cloak]

my gmail was account hack

[blazing saddle]

Contact Google support to get back access to your account, @night cloak.

[night cloak]

please help me

[blazing saddle]

This is a social media related issue, not directly related to the game. Once you get back your account, you should have no problem logging in the game.

[night cloak]

yes contact that the guy disable my gmail

hack by this

[hasty tree]

@blazing saddle can direct email to pubg?

[crisp thunder]

Please Ban hackers

[blazing saddle]

@hasty tree [e-mail].

@night cloak Social media account security is the users own responsibility. The game or the staff team is not reponsible for the user giving out sensitive information about the social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the problem to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.

[storm flume]

Hello, @crisp thunder!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[crisp thunder]

I have Cheaters video Can i send

[hasty tree]

@blazing saddle which one choose?

[crisp thunder]

5629807681 This is a Cheater Id

See where He taking the shots

In the Tree ? So Is a Pro player Or Cheater

[coral maple]

I don't understand what going on here 🛠

[dark tinsel]

put in bug reports @coral maple

[plush galleon]

I need yourhelp

@waxen vigil

@night cloak i got message you have been disconnected due to data change..but i am playing on my samsung mobile then whats wroung?

@fluid mortar everyone is sleeping!

@wise minnow i need answer.plz

Can you plz re check this issue..its really frustating... @fluid mortar @night cloak @waxen vigil

[dark tinsel]

@plush galleon send a message to support in game. that's all that can be done. They will review your account and if the issue is not founded, they can restore your account, however, if it is legitimate cheating / hacking then the account will most likely remain locked. have patience as this can take several weeks. Also, please stop pinging members - dev, dev saxena are not members of the moderation team.

[plush galleon]

Where r u all..no MOD there

@dark tinsel ok but i already sent all detail to CS in game..who r u? Btw

Why i trust on you.....

I need my account back thats it...

[fleet cove]

Hi, I do not know English well, so forgive me if I wrote something incorrectly. I wanted to ask if I had the Ace rank and by the end of the season I had a diamond, and I finished the season with this rank. What kind of garbage will they give me for ace or for a diamond?

[hasty belfry]

You can check what you get in the end of the season by clicking season profile on the bottom left of your screen @fleet cove

[fleet cove]

Ok, thanks

[haughty cypress]

@plush galleon dont disconnect from networks mid way in game

[plush galleon]

@haughty cypresshy i hope youre all fine glad to see you...but my netwrk is working so good then why i got this message and when i try to login again and i recived same message and claim.file again and again why?

[silver coral]

@fleet cove you will get rewards according to your highest rank in that season.

[fleet cove]

Thanks

[haughty cypress]

@plush galleon you disconnected your network mid game, or your isp has terrible cables

[plush galleon]

I just started game and i got this message..you have been disconneted due to data change... @formal crystal

@blazing saddle can you plz persue my case as a specail.its really frustating

@blazing saddle @vital sluice

[merry sandal]

We cannot and do not handle game account bans. Give #481198147478224896 2.9 a read.

[elder topaz]

Who want dp-28 in TDM

[plush galleon]

So who's responsible for that @merry sandal why i got this messge what does it mean?

@neon patio i need answer?

[polar marsh]

@elder topaz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[plush galleon]

I dint use anything then why? I got this message

@polar marsh stop sending bot message i already read out your all clauses i told you i didt used any third party app..so why i got this messge..that i mentioned abv

[coral maple]

Omg because u hax

End of story

Bro ...u will not get any help here stop crying

Just start a new account and don't try to hax!

[plush galleon]

Why you creat discord channel @polar marsh if you dont have any officail to look after this channel and persue players problems....and no one here who can brief me why i got this message..shame!

Even your all administater dont know how to talk and brief other players i dont knw who prompt these player to for this post i dont think they are all capable for this..sorry but its true

[dark tinsel]

It's been explained to you several different ways by several different people @plush galleon. As Arsalan stated, faq 2.9 answers really all of your questions. As I stated - the only way for you to have anyone look into your account is through the in-game support. Continuing on as you are is just going to end up resulting in you possibly being muted or removed from this discord. You may not like the answers, but they are the answers.

[plush galleon]

@dark tinsel stop laying bro..

[glossy sable]

He isn't.

[plush galleon]

Can you tell me why i got this message°

[glossy sable]

Read his message again, and the bot's message; you'll have your answer yourself.

[plush galleon]

Developer can check my id i didt use any third prty app hacks etc

[glossy sable]

Perhaps if you can't accept our answer you'll do with your own?

[plush galleon]

@glossy sablethats not my question

You dont know whats the answer so stop replying..plz

[glossy sable]

All your questions have been answered either by the bot, the admin, or other users.

[plush galleon]

I want to talk with the person who have at least some knowledge abut this issue..

[glossy sable]

That's answered by the bot, read again.

[plush galleon]

I already read out..i was trying to explain i didt use any third party app then why i got this message during gme' you have been disconnected

[glossy sable]

It's not caused by third party apps.

[plush galleon]

@bold siren you are there?

[glossy sable]

Well, not necessarily, that is.

[bold siren]

??

[glossy sable]

She'll tell you the same thing, don't ping people for nothing.

Literally an admin told you already.

[plush galleon]

Could you understand wht i am trying to say from.last 30 minutes...

[glossy sable]

You have been warned several times, here is your last:
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

[dark tinsel]

^ zulu got the auto-mute for saying the B word mods, not sure if you manually reset that or if it's timed, just wanted you to be aware in case you missed it in this mess.

[glossy sable]

You have been banned because you broke rules. Unhappy? File a claim.
End of discussion.

[plush galleon]

@glossy sable i respect you but you dont have code of conduct and ethics how to talk with others..shame!

[glossy sable]

@dark tinsel

[dark tinsel]

ty nitro. poor feller was just trying to help.

[bold siren]

We understand your frustration but kindly read the messages that answered your question, @plush galleon.

We can't do anything here.

[plush galleon]

@bold sirenso where i should go? Any help regarding would be appreciated!

[coral maple]

@glossy sable thank you 😺

[glossy sable]

@plush galleon Yellow button, once again, what we kept on telling you.

[bold siren]

^

[glossy sable]

@coral maple 👍

[wicked dagger]

Bro I got banned because of different skin vpn :(

[glossy sable]

Well

[plush galleon]

@glossy sablewhat do you mean?yellow button

@wicked dagger bad...

[dark tinsel]

Yellow button that says "File Claim"

[lapis jay]

I play with emulator but pubg not detecting that IAM emulator why

[wicked dagger]

Ok

[plush galleon]

Ok but i alredy claim my file..how much time it takes to persue my case

[glossy sable]

@wicked dagger It clearly says you used third-party apps, that go against the Terms of Use.

@plush galleon It can take a while, up to a few weeks. Please be patient.

[wicked dagger]

Ok

[worthy crown]

@wicked dagger nice

Thats hot

[chrome arrow]

What happened to Infection Mode?

[plush galleon]

@glossy sable why it takes few week its frustating...is there any way to do this procedure fast and i got my account

[glossy sable]

@plush galleon If you're lucky it might just take a few days.

@chrome arrow Removed for now.

[chrome arrow]

PUBG MOBILE hasn't posted on this though.

[wicked dagger]

where can i leave id and a video something how to play?

[glossy sable]

@wicked dagger What for?

[plush galleon]

Will catch you later i am little bit busy now..thanks

[chrome arrow]

So when will Infection Mode return, @glossy sable?

[lapis jay]

@glossy sable please help pubg mobile after the update it not detect that IAM a n emulator player

[blazing saddle]

@chrome arrow It might return, but there no clear schedule about when it will return.

[chrome arrow]

Will/have any posts be(en) made about this?

[blazing saddle]

@chrome arrow Here.

[chrome arrow]

Thnks

[livid marsh]

Item trading between players would be cool

[chrome arrow]

Ye

Agreed

[polar marsh]

@lapis jay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

We will forward the suggestion, @livid marsh. Thank you.

[livid marsh]

@blazing saddlethank u

[blazing saddle]

@lapis jay Take emulator relates queries in #emulator-support.
You can access the channel after getting the Emulator role from #613267301243944960 channel.

[dark tinsel]

hey, future reference for anyone that needs the fyi - i'm just trying to be a bit more helpful for ya'll here when and as i can, but in running my own server i know sometimes too many cooks can definitely be in the kitchen. if you ever need me to shush - just shoot me a dm or a quiet emoji in chat or something and i'll back off so the pro's can handle it. 🙂

[wicked dagger]

@ @glossy sable can anyone help me with this problem .. i pay anyway

[blazing saddle]

@dark tinsel Your help is much appreciated. Have you read the support channel guidelines? I believe that would make thinks easier for you.

@wicked dagger Wait for the suspension to expire.

[lapis jay]

But before the update pubg was detect my emulator when I update the game it not detect I don't use eany think

[blazing saddle]

@lapis jay Please go to #emulator-support. You will get better help there.

[dark tinsel]

@blazing saddle not seeing them.. i'm probably blind. point me in the right direction?

[lapis jay]

Okey

[polar marsh]

@wicked dagger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@dark tinsel Check your private messages. :)

[lapis jay]

@blazing saddle where I found emulator support

[blazing saddle]

@wicked dagger Click File Claim and wait for response.

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @lapis jay.

[blazing saddle]

^

[dark tinsel]

thank you.

[lapis jay]

@storm flume but I don't use gameloop

[polar marsh]

@hazy pier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

Regarding your submission in #555492558428700682, @indigo python, can you provide a video evidence and resubmit the bug?

[glossy sable]

@lapis jay You have to use Gameloop as emulator.

[polar marsh]

@brittle hollow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@brittle hollow, Report them ingame. Team killing usually results in a merit loss and the player who got teamkilled gets a popup message ingame asking if they want to reduce the team killer's merit.

[polar marsh]

@digital gyro:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[digital gyro]

I filed a claim and i got no answer back since 4 days

[blazing saddle]

Wait for response, @digital gyro.
Response time may vary from a few hours to a few weeks.

[digital gyro]

Thank you 🙏🏻

[polar marsh]

@winged quiver:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wheat pebble]

Is it safe to play PUBG on Phoenix OS?

bez i am facing soo many lags on gameloop when more then one squad comes closer

specialy in last circle and landing time

[blazing saddle]

We only recommend Gameloop, @wheat pebble.
For further queries regarding emulators, ask in #emulator-support channel.

You can gain access to the channel by getting the Emulator role from #613267301243944960 channel.

[wheat pebble]

i m unable to find Emulator role from #613267301243944960 channel.

[outer raptor]

I need help

[night cloak]

@wheat pebble It's under the Assignable Roles section.

[polar marsh]

@fluid furnace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@outer raptor Aloha! How can I help you?

[fleet cove]

Hello, I wanted to know if reports on teammates are considered if they killed me in playload mode?

[night cloak]

@fleet cove It's not an option atm.

[polar marsh]

@outer raptor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@fleet cove You can submit further evidences like screenshots/ videos and the player ID to the ingame customer support.

[polar marsh]

@fluid furnace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cerulean crow]

Hello

[polar marsh]

@cerulean crow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

wew

[vital quail]

Plz van hacker

[polar marsh]

@hard cape:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vital quail]

Cheter hacker plz check the id

Plz van hacket

[storm flume]

Hello, @vital quail!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

Hello, @hard cape!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[hard cape]

Lol

[storm flume]

Hello, @autumn niche!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[autumn niche]

@blazing saddle hey please help me

Thats not bug its an issue while playing on emulator my settings are at max in emulator and this started today only

All buildings are gone black

[blazing saddle]

Take emulator related issues to #emulator-support, @autumn niche.

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @autumn niche.

[autumn niche]

Okk

[sinful garnet]

Anybody is here and could help me

[deep stump]

What is going to happen to infection mode and darkest night mode ?

[sonic dew]

Infection mode is offline ?

Update never passed info about infection mode going to be offline

[deep stump]

Yes and the game give a notification about it is closed now

[polar marsh]

@round spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sonic dew]

Oh god I still have 3 more wins in achievement

[deep stump]

Me too

[sonic dew]

When infection mode will be online again

[vital quail]

Hacker

[sonic dew]

Anyone plz answer me

[deep stump]

They didn't say anything . At least they should notify players about closing infection mode

[sonic dew]

Yea

They didn’t pass any info about that

As I know only about darkest night

Taking offline

[deep stump]

I got 16 win in darkest night .

[vital quail]

Plz van hacker vedii proof

[sonic dew]

I completed darkest night

[deep stump]

Lucky

[polar marsh]

@sinful garnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[sonic dew]

Yup

I have 4295 achievements rn

I mean points

[deep stump]

Wow i'm 3600

[sonic dew]

I guess only few soldiers crossed 4000

[scarlet ingot]

I'm at 4325

[sonic dew]

Wow

Just 75 points leading

[deep stump]

Could you mange "forager" mession

[sonic dew]

Forager 🤔🤔?

[polar marsh]

@lusty finch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[scarlet ingot]

Btw are they going to add infection mode again?

[sonic dew]

Yea thanks for that info

[scarlet ingot]

I have to do the achievements of those...missed it cuz exams ;-;

[deep stump]

I could not do some messions as it requires uc. And i have never buy any 😂

[sonic dew]

I just need 3wins

[nimble rampart]

What is bad_param? I get that when logging in

[sonic dew]

@scarlet ingot ur character Id?

[scarlet ingot]

585097753

[deep stump]

So guys . Who can help us about infection mode being offline ?

[sonic dew]

Shall I add u in game ?

[scarlet ingot]

U can

Which server do u play in?

@deep stump no idea ;-;

[nimble rampart]

@night cloak can you stop them from chatting here people are looking for help and they only talking about finding eachother

[sonic dew]

Asia

Damn 😂

Nobody is helping here so finding friends 😂

[scarlet ingot]

Already done

[sonic dew]

It’s done pretty easy

[polar marsh]

@oak gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[scarlet ingot]

If I get infection mode back online I will finish all of the missions of infection modes in 2-3 days

[deep stump]

What are you eagles .how could you see the boxs ? 😂😂😂

[sonic dew]

Go to pool and loot every dead creates there

[scarlet ingot]

Bro get a OP sq... slay everyone and loot

Don't forget to pick up something

Main point

[deep stump]

OP ?

[scarlet ingot]

Overpowered

I finished that mission by OP sq, we had 43 kills in total

[deep stump]

I don't have such squad 😂😂😂

[scarlet ingot]

And I also don't have that sq anymore

[deep stump]

Pool idea is good . I'll try it

@sonic dew thanks for the tip bro

[night cloak]

Hello sir

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gloomy tapir]

Is the money jar not counted as UC purchase?

Money jar should be counted as UC purchase, pls fix this... i feel like I got scammed lol...

[blazing saddle]

@gloomy tapir Nope it doesn't, since you bought from an ingame event at discounted prices. It counts the UC purchases made from the ingame store or external stores like midasbuy.

Even Prime plus subscription which gives you 300 UC for subscribing, is not counted for it.

[gloomy tapir]

That’s a really terrible excuse lol, the money jar led me to UC store to purchase it, thus it should also be counted as UC purchase, since this is a small amount of money I’ll let it pass, but I must say the company is too greedy :/

[blazing saddle]

[cosmic gazelle]

Where was/is this outfit

[night cloak]

@night cloak Mass reporting won't cause any ban if you didn't violate any rules. Also, if the people who never played against you also reports you - they will be at risk, not you. So, game on!

[blazing saddle]

@cosmic gazelle Wow never seen this one. 😂
Must be region locked event or maybe another version of the game?

[cosmic gazelle]

Haha ya..I want this man..its funny

[polar marsh]

@bitter vale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dark tinsel]

@cosmic gazelle bro i need that outfit lol

suggestion for game to pass along: clan tags so people can use rename cards for names, not adding a clan tag.

[cosmic gazelle]

Yeahh is there any way to know how to get this outfit

[blazing saddle]

If you cannot see it in your game client shop, it means it is region locked item. So unless they release it Globally, there is no way to get it.

[cosmic gazelle]

I can change my country for this outfit

[dark tinsel]

😂

[dreamy stump]

How can i send tencent a video of a hacker killed me

[blazing saddle]

Nope, it does not work like that. You have to be present in the country with a network connection of that country so that you can access it.

If you buy region locked item using VPN or other underhanded means, you won't be able to equip it, i.e. it will say - Unusable.
@dark tinsel @cosmic gazelle

[fallow raptor]

Anyone having speaker and mic glitch after a Match

[storm flume]

Hello, @dreamy stump!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[dark tinsel]

you're breaking my heart @blazing saddle. I just wanna be a little piggy 🥺

[blazing saddle]

Wait for the little piggy to be released globally. 😂

[cosmic gazelle]

Can you send this picture in general chat?they'll help to finf

[dark tinsel]

for real though, pass the clan tag suggestion along if you don't mind ^^

[cosmic gazelle]

Find it*

@blazing saddle if I purchase that outfit then I can use it

My friend is using some other country and she's getting free outfits by collecting points

[blazing saddle]

If you purchase it using Vpn, it will show 'unusable' and your money/time will be wasted.

@dark tinsel Yep, will forward it. Thank you for the suggestion.

[cosmic gazelle]

@blazing saddle she's using korean version..we can play with global version player using korean version?

[blazing saddle]

Nope. Both are different versions of the game.

[cosmic gazelle]

@blazing saddle but she's playing with me dude

I have global n she has Korean

How to download pubg Korean

I want outfit..my friend is saying korean Version have a lot pf good items

[wary monolith]

My account got its connection terminated for 3 minutes

But im not hacking at all

I play North American server

And im diamond 2

How???

[fading dome]

How to claim UC money jar

🤔

[wooden mirage]

@wary monolith check your internet connection and restart game

[wary monolith]

Oh okay thank you!

[polar marsh]

@dreamy stump:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @dreamy stump!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[amber escarp]

Can somebody help me

It has happened to me twice. Someone help me

[glossy sable]

Send a screenshot not a picture we see nothing there no one can help you..

[amber escarp]

When I come back and pass me. It was only for 10 minutes. twice

[storm flume]

Please refer to this channel's pinned messages for further information, @amber escarp:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[glossy sable]

Read the pinned message about it, Data error with your client.

[amber escarp]

I do not know why. I'm asking here

Why does that happen?

[glossy sable]

The pinned message has the answers to those questions.

[night cloak]

Fix this

[glossy sable]

Yes

?

[night cloak]

He shouldnt be allowed to play with a high ping on a wrong server

[glossy sable]

I mean
People play on the servers they want?

And how do you know they had a high ping?

[night cloak]

Didnt u watch the video?

[glossy sable]

I did, and?

[night cloak]

Lol

😂

[glossy sable]

Remember you're in FPP.

[night cloak]

He single taps me and taps for 5 seconds more after i died

I didnt even peak

[glossy sable]

So it's not allowed to shoot for nothing now?

[night cloak]

Yea sure a 2 kd arab bot shoots for nothing lmao

I guess you never heard of decync

[glossy sable]

Let's not assume people's ethnics on their gameplay.

[sand coyote]

Hello ! Pubgm-support team ! I’ve been facing this issue after the new update !

[night cloak]

In pc version I think they only allowed u to play on the server with the best ping

[glossy sable]

Well this is mobile, not PC.

[sand coyote]

But how to fix this issue !

[night cloak]

If that happens to mobile this game will be 1000 better

Yea but from where does all the good ideas come from

[glossy sable]

@sand coyote Just try again in a few minutes or hours, after checking your connection.

And wouldn't necessarily be better, since people might not necessarily want to play in one server only.

[night cloak]

But why would u want to play on a server where u only lag wtf

[sand coyote]

I tried to login couples of time but still facing this issue

I already submitted the form according to this issue !

I played Middle East server with 100 ping !

😇

[glossy sable]

The form is outdated, the issue has been addressed and fixed already.
It's not longer the server sided issue.

[sand coyote]

I tired again and this pop up

[worthy crown]

Awesome

[glossy sable]

Well, you got your answer there.

[polar marsh]

@sand coyote:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

Well, yeah, you don't get banned several times; else wouldn't be a ban (if you don't evade the ban, of course), wouldn't make sense.

[last ridge]

uhm how in TF did i Lose?

[severe drift]

Payload mode ?

Just one

@molten crown

Same issue up👆

[molten crown]

Losing as last survivor ?

[tepid gate]

What to do when somebody hacks into my account and links it with his own twitter account, how can i protect my account from being logged in by him.

[polar marsh]

@inner arrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[bold bloom]

How to report bug?

[modern cliff]

Is there any progress for the betterment of ping issue in Pakistan, we have 200MS in middle east and 180MS in Europe server, with lot of variations. Please do fix this problem for Pakistan gaming community.

[maiden salmon]

@modern cliff what about Aisa servers ?

[bold bloom]

Asia is 380ms

In Pakistan

[maiden salmon]

@bold bloom than you need to play with wi-fi connection !

[bold bloom]

Hahahaa

I was talking about wifi

[jolly fulcrum]

I don’t play with any hack or program

[fallow crystal]

TPP has less ms, fpp around 100-200 minium.

[jolly sierra]

guys i have connection error with the new version 0.15 (error code: 554827782)

and every time i click in Retry and the game compiling resources (every time) i have succusfuly connected to my account but i have another error when download a map or resources the error is (error code: 68288518)

and i tried in smartgaga and the same error

[polar marsh]

@lyric beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frosty sky]

Hello am facing camera struck issue in iphone xr

[polar marsh]

@frozen abyss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@frosty sky What do you mean by camera stuck?

[frosty sky]

Means if am moving left and right my camera struck i have to swipe alot more

[night cloak]

@frosty sky Did you mess with sensitivity settings? Can you send a tiny screen record of the issue?

@untold anvil! Your query regarding the QBZ skin - you got the item from the tactical drill event. The item disappeared because you didn't play the event. You must have 0+ drill points to keep the item during the event and 158 points to keep it as yours.

[untold anvil]

@night cloak I still have the item it’s the event that disappeared

[night cloak]

@untold anvil For me, it is not. It should be right there.

[polar marsh]

@loud drum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[untold anvil]

@night cloak oh ok I thought that was one of those

Alright thanks

What about the skins you redeem from your popularity? You got those? @night cloak

[shut surge]

Hi support I cannot see Popularity event on my account

[silver coral]

Is the infection mode gone for ever?

[night cloak]

It may come back later @silver coral.

[silver coral]

Any official announcement regarding this?

[night cloak]

Not yet.

[empty pike]

lots of hacker

But they got don’t ben

[storm flume]

Hello, @empty pike!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[knotty gull]

ＨＥＲＥ　Ｈe Is Using Hacks

Magic Bullet

[sudden breach]

Tf is a MaGiC bULLeT

[night cloak]

Fill up the form @knotty gull. Link is shown by @storm flume .

[sudden breach]

Hey arc

[empty pike]

If we have don’t any social media link what do we?

[knotty gull]

@night cloak WHICKH Form?

[storm flume]

Hello, @knotty gull!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[normal fulcrum]

@empty pike You can play as guest . But all the data will be saved on your device. So if you change your device, reset your device, or reinstall the game, your progress will be lost

[knotty gull]

@night cloak but i didnt Reocrded the gam,e

[night cloak]

Photos will work too. Upload them to imugur and send.

[polar marsh]

@austere oak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pine minnow]

hey there

[polar marsh]

@pine minnow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slender sand]

Thought this patch was supposed to address comms issues? Fail... We need a comms patch...

[normal fulcrum]

@slender sand Do you mean by the bug where you can't hear your mate or they can't hear ypu even when the mic ia turned on?

[gusty grail]

Bug: Payload games not contributing to daily mission "play two evoground games"

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@abstract briar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[normal fulcrum]

@gusty grail

Hello,

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[polar marsh]

@main pasture:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@main pasture! All the bans were issued for violating game's ToS.

[main pasture]

@night cloak you're sure about that?

[night cloak]

@main pasture Yes.

[mossy laurel]

Morning With Hackers

[polar marsh]

@mossy laurel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[inner notch]

Why doesnt payload end? Like it doesnt guve you first place after killing everyone even you

[slender sand]

@normal fulcrum both bugs bud

At the same time usually

[normal fulcrum]

@inner notch It is known bug and should be fixed soon

[inner notch]

Oh oh, thanks bud

[normal fulcrum]

@slender sand Can you explain which bugs are you talking about?

[night cloak]

@glacial gorge What's wrong?

[glacial gorge]

How to land or move the controller is gone

[normal fulcrum]

@glacial gorge Please report it in #555492558428700682

[polar marsh]

@quick palm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@quick palm what config?

[quick palm]

Uhhh he said it's for like better gameplay

He had frame drops alot but after config his game got much better

[polar marsh]

@quick palm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Which app do he use to do that?

[quick palm]

No app

[night cloak]

Don't say the word "ban".

[quick palm]

Copy paste config

[dry trellis]

Why didn't we win?

[night cloak]

Is it payload mode? @dry trellis

[quick palm]

Like the game file from another device or something

[dry trellis]

@night cloak yes, we killed everyone's still the match was going on as usual

[quick palm]

You'll see a whole bunch of videos if you look up pubg config

[night cloak]

If they don't modify the data then it will be fine.

[solemn yacht]

im running into audio problems and lots of asian hackers and saw a person speed hack

[quick palm]

What's the point then?

[night cloak]

Like if you configure old files in your game it will modify the current files.

So it will result in ban.

[quick palm]

Goes like this

[night cloak]

For modification of runtime game data. Yes it will lead to ban.

[quick palm]

No it's just like bypassing the barrier for medium fps to High fps

[solemn yacht]

i have a question yesterday me and my friend were have our frames go so high and down then crashing our game

[night cloak]

Yup it is not allowed.

[quick palm]

Game just runs better that's all

[night cloak]

@dry trellis it's known issue. It will be fixed soon.

[quick palm]

It was the popularity frenzy thingy @solemn yacht had the same thing

[solemn yacht]

aw makes sense

[quick palm]

My game crashed mid game along with my squad causing me to lose points lmao

[solemn yacht]

also the payload has way to many garnade launchers and less guns

[quick palm]

^

[solemn yacht]

and when were fly out the plane and try to land is bugs to hard i was on the other side of town when i fixed it self

these bugs and problems been here since the start why arnt they fixec with the audio

[night cloak]

Thank you for the feedback. It will be forwarded to the team. Hopefully they will reduce it in future.

[solemn yacht]

no problems always like to help games on problems

thanks for responsding @night cloak

[night cloak]

My pleasure.

Also don't do it. It will result in ban @quick palm.

[carmine kernel]

@harsh anchor sr can you help me I m from india .

[night cloak]

How can we help about that you are from India?

[solemn yacht]

i have a prediction that i told my clan that erangel 2.0 will come out by update 16.0 so far i have been right on what came out by guessing from the other versions on pubg

[grizzled lark]

Don't mention the community team, kindly state your problem insted, @carmine kernel.

[quick palm]

Budget phone badly need optimization, thanks

[carmine kernel]

@night cloak Last match I was killed by a hacker.

@grizzled lark ok

[storm flume]

Hello, @carmine kernel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[polar marsh]

@hexed hawk:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[solemn yacht]

@night cloak i have a question how come bluetooth cant use its mic in the game but comes from the phone

[night cloak]

Do you mean Bluetooth earphones?

[storm flume]

Please do not use any other language aside from English in this channel, @gritty marlin. Refer to #613267301243944960 for language channels.

[solemn yacht]

yes any kind with mics i have a s9 plus nad galaxy buds audio works i hear the game and my team but mic from phone when i talk

[night cloak]

Likely they are not compatible with pubg mobile. Wired earphones are always recommended.

[solemn yacht]

but in the future will they cause i cant hold my phone right when using wired it makes it hard to play around

soon maybe in the future phones may not have any part for wired

[night cloak]

That future is way long but for now I don't think they will be compatible.

[solemn yacht]

so your saying theirs a chance lol

[night cloak]

No. i don't think there is. Since that was the issue from Day 1.

[solemn yacht]

it their a thing when you change your phone will their be a way to save the controls without doing it all over again

really huh

[normal fulcrum]

@solemn yacht Controls are saved on cloud along with your progress. Make sure to link a social media with your pubg mobile

[solemn yacht]

i just remembered another bugs their are cars bugging out audio and not driving fast and turning

really with any type facebook google plays

[normal fulcrum]

@solemn yacht Haven't encountered any such bug with vehicle. You should report it in #555492558428700682. It will be better if you can provide a proof like a recording along with report

@solemn yacht Yes. Google Play is recommended if you're not planning to switch to Apple device

[solemn yacht]

oh good cause i might soon replace my phone i thought pubg was crashing with no connection my phone my have a screw lose for it wifi thingy

also how do i share the thing in the bug reports

[storm flume]

Hello, @solemn yacht!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[gritty marlin]

I want back my all premium create

[normal fulcrum]

@gritty marlin I'm sorry, what?

[gritty marlin]

Understand noob devolopers

[solemn yacht]

ok thanks im saving the link to share with my clan about this very helpful

[normal fulcrum]

@gritty marlin I'm sorry but I'm not a developer

[polar marsh]

@foggy stone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[south panther]

Hello please help

i was unable to download pubg mobile on emulator with gameloop

[slender sand]

Wow, I've had to reinstall 2 times tonight. First time was because it said my audio was corrupted, and now it won't let me give perms for storage, and it keeps saying I don't have wifi connected so it can't download. Will y'all PLEASE pass on to the devs that they need to fix their game and not add new clothes every patch?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @south panther.

[carmine kernel]

@grizzled lark Sir, I have reported it with proof.

[polar marsh]

@carmine kernel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[candid ridge]

DLxRabie
5457307960

I do not use any material cheating or sabotage. Please reconsider my account. Thank you.

[slender sand]

Make it 3 times I've had to uninstall and reinstall.... Won't let me grant perms for storage again. Pass on to the devs they need to fix their game...

[deft surge]

PUBG nerf the DP28, putting a 6x scope on it gives you a 47 round full auto no recoil sniper rifle. You can not counter the DP28 without using it against it self. My friend used an AKM and he couldn’t counter it. It a no recoil no skill required gun. It’s abused in pro league way to often. I’ve never seen a plat or above game without at atleast 1 DP28. This weapon needs to have recoil like other weapons in the class (The M249 as that gun acutally has recoil). This gun is just way to OP and it’s impossible to counter. Please nerf this gun.

[past needle]

@candid ridgesame problem I need help

@polar marshi didn't use any third party app please help me I spend a lot of money on it

[echo stump]

@lime juniper hey my bro i'm emulator player, then now i was open my main account have been ban for 3 months but i'm not cheater and hate any cheater, please help me

@harsh anchor please help !?

[normal fulcrum]

@slender sand If the game is unable to get storage access, than you need to checkbypur device. Game has nothing to do with it. Your device is not granting access

@deft surge Not true. All guns has it's pros and cons

[deft surge]

No the DP28 is try hard

And it is true

[normal fulcrum]

@echo stump Please avoid asking community members.

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @echo stump.

[candid ridge]

@normal fulcrum no answer for my issue sir?

[normal fulcrum]

@deft surge Dp28 do habe recoil. If you try it yourseld to do a spray with 6x or even 4x and don't try to control it, it will give recoil. It's just how to control it. Besides, guns won't change if 1 or 2 players don't like how it works. If you still think it should, try sending a feedback to in game CS

[echo stump]

@normal fulcrum please some help from u

[deft surge]

Defending the DP28 I see

[normal fulcrum]

@candid ridge No ban is unfair. If your account is suspended, than either you used any cheat or 3rd party enhancement tool or you teamed up with a cheater for too many matches. If you think the ban is unfair, than you need to use File Claim

@deft surge I'm not defending anything or anyone. I myself don't use Dp28. As I said, you can share your feedback to in game CS

.emu @night cloak

[polar marsh]

@candid ridge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[echo stump]

@normal fulcrum small help from u bro or anyone one can unban me here !

[glossy sable]

No.

[normal fulcrum]

@echo stump Unfortunately no. We cannot help anyone with ban or unban. That is done by developers only. If you were banned and you think it was unfair, you can use file claim button as said by PUBG MOBILE Bot

[echo stump]

@normal fulcrum file claim ?!

[glossy sable]

Yellow button.

[echo stump]

@normal fulcrum but not answer me any one

[night cloak]

file claim are useless in my opinion

[normal fulcrum]

Reply might take 4 weeks or more. You need to be patient

[echo stump]

@normal fulcrum wtf , i'm not cheater and hate any cheater bro

[glossy sable]

@echo stump Refer to #481198147478224896 Subpoint 2.9
All information about it is there.

[normal fulcrum]

@night cloak Everything provided in game is to make game easy for everyone. If you don't get a reply, than the only option is to wait for unlock date.

[glossy sable]

@night cloak It is useless if you broke rules, yes.

It's not an "opinion" thing, it's a fact: Break rules, get banned; be victim of an injustice, be repaired.

[echo stump]

@glossy sable Well I defended my account for at least 6000$ are u kidding me ?!

[glossy sable]

Did you read the FAQ Subpoint 2.9?

[night cloak]

Also, spending on the game isn't protection against getting banned. We've had lots of people come here saying, "help, I've been banned. I didn't do anything. I even spent <insert large sum of money> on the game."

[glossy sable]

Keep in mind that how long you played and how much money you put into it won't change anything.

(Spending 6K on a free game is your own choice, you can't blame anyone for it)

[normal fulcrum]

Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.

All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.

Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. @echo stump

[echo stump]

@night cloak No, I am sincere in every word I say and also anyone can make sure of this by reviewing all the days I played and I will make sure that I do not use any kind of cheating programs and if you use any kind of help make me wait until 2029

[glossy sable]

@echo stump Yet you're not understanding what we're telling you.

[echo stump]

@glossy sable I don't blame anyone but I need a little help from you or anyone who can help in this thing amid hacks and detector places. Open my basic account now and be banned for 3 months and I do not, but not very many people Tbindo 3 months for no reason because of the protection system modern stupid must compensate us brother!

@glossy sable I do not understand, but do not answer me from within the game if you can help me to answer me, I will be thankful to you

[glossy sable]

It's a misconception bans are solely due to cheats, there's plenty other possible reasons; review the Terms of Use (left button if your game isn't in English) to see if there's any rule you would have broken, intentionally or not.
If you feel the ban was unfair, use the File Claim option and wait for an answer from them.

As Discord server staff members, we only provide support to client-sided technical issues.
We do not provide support for suspensions and bans, that's your only option.

Please do not repeat questions regarding account suspensions in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

[echo stump]

The ban is unfair and I also went to "file claim" but no one answered me until now.

[glossy sable]

How low ago was it?

[echo stump]

what i'm not understand ?

[glossy sable]

When did you file the claim?

[echo stump]

This account since the hour and my old account

@glossy sable But in the end we thank you for your help and I was happy to meet you

[glossy sable]

That doesn't tell me when, but okay.
You're welcome, have a nice day/night ahead!

[night cloak]

🤔

[glossy sable]

You can report cheaters through the in-game reporting system, @night cloak.

[echo stump]

@glossy sable from file claim ?

[night cloak]

I was reporting sellers on discord. they ruining the game

[glossy sable]

@echo stump Yes, when did you do that?

@night cloak What do you mean by sellers?

[night cloak]

Pubg havk sellers

[echo stump]

@glossy sable from 1 hour i guess , and my old account from 1 month

[glossy sable]

If people are advertising cheats in this server, you can report them in #discord; providing evidence and their ID.

[night cloak]

Not here sir.
They have thier own discord servers which need to be banned

[glossy sable]

@echo stump It's normal you don't have an answer, it's a process that takes time.
You have to wait for a few days at least to get an answer.

[echo stump]

okay

[glossy sable]

@night cloak In that case you have to report them to Discord's Trust & Safety Team, unfortunately we have no jurisdiction over them so we can't take actions on them.
If you come across one of those servers you can always inform us about it, but we can't do much about it, unfortunately.

[night cloak]

😣

[glossy sable]

😐

[night cloak]

Can u give me any link where i can report them to discord developers?

@glossy sable sir?

[glossy sable]

Hold on a second.

[night cloak]

Ok

[glossy sable]

Here is a link explaining how to submit a report to them, @night cloak.
https://support.discordapp.com/hc/en-us/articles/360000291932-How-to-Properly-Report-Issues-to-Trust-Safety

[night cloak]

Thank you so much sir. I wanted these cheaters end in hell

[glossy sable]

You're welcome! Likewise. Have a nice day/night ahead!

[spice parrot]

@normal fulcrum i already did thousand times but i get abot who answers me

[normal fulcrum]

I'm sorry, what? @spice parrot

[slender sand]

@normal fulcrum I have 32 gigs available and full service, plus I'm on a s10. It isn't my device.

I did manage to get it running again, but still having comms issues.

Any ideas?

[normal fulcrum]

@slender sand It has already been reported. You can check it on #555492558428700682 and give it a thumbs up

[snow gale]

Hell

🙋

[snow gale]

@admin

[fleet egret]

More details about Africa server please.

[glossy sable]

It's a server that's in Africa.

[fleet egret]

I meant release date.

[glossy sable]

Keep an eye on #news.

[fleet egret]

Oof, the long wait continues after months of silence.

[scarlet kraken]

Hi, @fleet egret I suspect that pubg likely will not make a Africa server as there aren’t many people online on that region

[glossy sable]

Actually, your're wrong.

[fleet egret]

@scarlet kraken it was announced at a PMCO event

[scarlet kraken]

oh really?

[glossy sable]

It's been 2 months they announced officially they're working on it.

[scarlet kraken]

will Oceania server be here 2?

[glossy sable]

Check your facts.

[scarlet kraken]

@glossy sable idk if u r giving me a criticisms or helping me

[glossy sable]

Well, considering the time they're taking on the Africa server, you can wait at least a whole year before Oceania gets it.

@scarlet kraken Both, perhaps.

[scarlet kraken]

Well that’s a shame for moderator

[fleet egret]

I am sure Oceania will be on the cards after Africa. Of course TheBushka is a big advocate for that

[scarlet kraken]

Antartica server

lol

[river ibex]

Hi @lime juniper

I would like to request for a partnership.

[polar marsh]

@quaint grail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[scarlet kraken]

it’s closed mate

[glossy sable]

@river ibex

[scarlet kraken]

Partnership is closed

okay great he said it first

[river ibex]

@glossy sable Have you met us? Lolz. You can ask @blazing saddle @night cloak @night cloak we are extreamly organised

The most organised server in Africa @glossy sable

[scarlet kraken]

u know you shouldn’t make fun of moderators who are trying to help you

[spring void]

@river ibex use ---> #discord

[snow gale]

Help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @snow gale. Remember to read through #481198147478224896 before asking questions in the support channels.

[glossy sable]

That's not a very professional behavior, doubt you'll get accepted.
But sure, go on.

[river ibex]

@spring void Oh sure @spring void

[snow gale]

How to solve this black

[scarlet kraken]

Have u tried restarting the game?

Does this happen oftenV

?

[spring void]

@snow gale try repairing from login screen, or reinstalling

[scarlet kraken]

yes we got the problem

[spring void]

Repairing or reinstalling should fix it easily

[scarlet kraken]

have u tried restarting the devise????

yes exactly @Pto Play#6434

@spring void

[sonic dew]

How to do this mission

[nimble token]

!server link

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

[modest trail]

@snow gale plz change graphics to normal

[pearl blade]

Explain me this

That second mission isn't completed when I got SSS in evoground

[scarlet kraken]

It’s a glitch

[arctic comet]

He is hacker

[scarlet kraken]

what’s his if?

[storm flume]

Hello, @arctic comet!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[scarlet kraken]

I mean id

[arctic comet]

Plz baan him

[scarlet kraken]

Read @storm flume

[polar marsh]

@fast thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pearl blade]

Can anyone help me with this mission

[fast thistle]

Pubg sell cheat to users, the pubg only work for many, Miserable monetarist

[pearl blade]

"Get an S rating in EvoGround"

Should I get only S?

[spring void]

@fast thistle cheaters get banned every day

[scarlet kraken]

@pearl blade you have to complete the task to get the parachute

[spring void]

@pearl blade yes i think so

[pearl blade]

I know that

[scarlet kraken]

yes get a S ranking in Evoground

[pearl blade]

DOesn't SSS work?

See this

[scarlet kraken]

ehh I’m not sure

[spring void]

@pearl blade i dont think so

[fast thistle]

@spring void yes par serf wo jo new account create karten ae

[pearl blade]

See up

[scarlet kraken]

Ye I don’t think so as well

[storm flume]

Please do not use any other language aside from English in this channel, @fast thistle. Refer to #613267301243944960 for language channels.

[spring void]

@fast thistle dont worry about them if you face hackers you can report them

And they will get banned

[fast thistle]

Wo log jo apne account ke ley pay karten ae wo waise continue

[scarlet kraken]

Ye it doesn’t work

[spring void]

@fast thistle English pls

[fast thistle]

@spring void since one year I report but in every match i say same cheater with same account

[pearl blade]

I sent ss of getting SSS in evo

But mission not finished yet

[spring void]

@fast thistle dont worry all of them will eventually be banned

[pearl blade]

What about esp hacking?

[polar marsh]

@pearl blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@fast thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[opal scaffold]

Esp hack not detected

This is right or wrong

[spring void]

All hacks get detected and banned

[polar marsh]

@fast thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[opal scaffold]

But esp not detected

[polar marsh]

@opal scaffold:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[opal leaf]

@spring void
Can you chat privately

Or any admin here....only admin

[nocturne valley]

it's been like this even after restarting the game

[silver coral]

@nocturne valley Tried reinstalling the game?

[nocturne valley]

no

[balmy abyss]

My Extra Outfit Not Dismantling why?

[silver coral]

Try it once..

[balmy abyss]

Anyone tell me reason of it

[pearl blade]

Are you using it in any other closet?

[balmy abyss]

Nope

I already unequipped from rp slot

[polar marsh]

@opaque swan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[opal leaf]

Hello

Any admin here

Very important

Any supporter

[deep spruce]

Is Catherine here ?

[steady river]

😋

[opal leaf]

Lol no one ans me.....i suffer to cheater😭

ThenWhy normal player play your game.....now this game are hacking game also.

[storm flume]

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[river trench]

Can i know why my acc has sudden ban even tho i didnt use any hack

Can my acc be banned when i play with Hacker?

[polar marsh]

@vagrant onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dense hedge]

Is the payload mode glitched?,,, I mean in more than 3 matches me and my teammates were the only alive in the match and after the zone closed we were in #2

[vagrant onyx]

@river trench yes + tier rest

[dense hedge]

Even the Alive count only showed me and my teammates only

[vagrant onyx]

@dense hedge its glitch
they was a hot fix yesterday for payload but not sure if they fixed this issue

[river trench]

@vagrant onyx tqq

[dense hedge]

So will the matches count as #1 after we get an update on that 😂

[river trench]

So how long is the ban

[vagrant onyx]

@dense hedge not sure

[river trench]

10 years?

[polar marsh]

@vagrant onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[opal leaf]

I m not interested to talk any bot...🤔

[normal fulcrum]

@opal leaf What's the issue?

[balmy abyss]

Anyone help me

[opal leaf]

@normal fulcrum
Can i tell pv

[normal fulcrum]

@dense hedge The issue has been acknowledged, it will be fixed soon

@opal leaf I'm sorry, what?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @balmy abyss. Remember to read through #481198147478224896 before asking questions in the support channels.

[opal leaf]

@normal fulcrum
Private chat bro

[normal fulcrum]

Please feel free to ask for help here @opal leaf

I would gladly help you

[versed latch]

Hello. i found a cheater in game which was on europe and he killed me on church nerby pochinki i was on the roof he jumped on it and killed me with 1 bullet heres the vid but how i died i didnt start recording

[balmy abyss]

Not Dismantling

[versed latch]

nooo the vidio is too big

[storm flume]

Hello, @balmy abyss!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[balmy abyss]

@normal fulcrum .Thanks Sir 😊

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Hello, @versed latch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[valid mauve]

can I send things from my inventory? (like a mask)

[opal leaf]

@normal fulcrum
??

[normal fulcrum]

@valid mauve What do you mean?

@opal leaf Can you explain the issue?

[opal leaf]

@normal fulcrum
Hacking releated...to much hack.... emulator player use bypass and play mobile

@normal fulcrum
Difficult to play mobile

[storm flume]

Hello, @opal leaf!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[spring void]

@opal leaf just report them and wait

[opal leaf]

@normal fulcrum
All done...but not working bro

[spring void]

Also dont keep repeating same questions when you have already been answered

[opal leaf]

@opal leaf
Same player play 2 match also 2 day

[valid mauve]

ehh its not really an issue its just I got the terrifying mask and I don't really need it so im asking if its possible to send things from your inventory (outside the battlefield)

im kinda new so...

[normal fulcrum]

@opal leaf When you report someome, developers investigate them to check if the are actually cheating or not. If they are not found cheating, they won't get a ban. It will be better if you can provide an evidence. Like a video clip. To prove they are cheating

@valid mauve I'm sorry but that's not possible

[valid mauve]

ah sorry

okay

[normal fulcrum]

You can provide link to the CS in game. They will do the needful

You can't do anything more than that

[opal leaf]

@normal fulcrum
Where bro.i delete my message

[azure folio]

in payload most of my friends are having same issue we cannot see rockets fired passage/smoke and we cant see missile locked warning on our helicopter as well

[polar marsh]

@leaden glen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spring void]

@leaden glen gfx tool shouldn't be used anywhere

[leaden glen]

Ok

[storm flume]

Hello, @azure folio!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[normal fulcrum]

@opal leaf You have been answered. Please don't repeat same question again and again

[storm flume]

You can contact the customer service via the game settings, @opal leaf. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[opal leaf]

Ok no problem bro...if admin know anything hacking releated i help her.thnks...have a nice day

[normal fulcrum]

We would appreciate your help. Thanks @opal leaf

[dark tinsel]

Have a friend encountering this issue when trying to log in. Any thoughts how to correct?

He has tried both repairing and uninstall/reinstall of pubg.

[polar marsh]

@silver coral:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[dark tinsel]

^^ msg above auto-mod

[normal fulcrum]

@dark tinsel Ask your friend to check if he has blocked Pubg Mobile On facebook accidentally

[visual fox]

I need your help in recovering my account
My account hacked i did not use hack

[normal fulcrum]

@visual fox

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

white_small_square use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
white_small_square purchases from third-parties;
white_small_square forced refunding through Google or Apple, and;
white_small_square use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wide fossil]

Hello, I have met the cheater and have a video of him

[visual fox]

But I didn't use hacker. I respect the rules of the game and I love it

[spiral ore]

I need a support

[storm flume]

Hello, @wide fossil!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

We are unable to provide assistance if you do not ask a question or state a problem, @spiral ore. Remember to read through #481198147478224896 before asking questions in the support channels.

[spiral ore]

Hello there I really need a help

[normal fulcrum]

@visual fox Please read the message I sent. It says what to do

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @spiral ore. Remember to read through #481198147478224896 before asking questions in the support channels.

[polar marsh]

@spiral ore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wooden path]

Helpp

This is hack

I have proof

How can I forward

[storm flume]

Hello, @wooden path!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[vague gale]

Why does this doesn't show done in Tactical Supplies.

I did get above S rating

[night cloak]

@vague gale Try different Mode in EvoGroud.

[plush galleon]

@blazing saddle hy my friend playing on laptop and its not showing message when he start playing ' you are using emulator" etc whts wroung he is scared what is happened to this account..this is bug or somethis like that. His Id

[deep stump]

@vague gale same here

[blazing saddle]

@plush galleon Take emulator related queries to #emulator-support.

@vague gale It says S rating. Not S rating or above.

[deep stump]

@blazing saddle you kidding right 😂 😂 😂

[night cloak]

I think mission completed in Payload is not counting🤔

[blazing saddle]

I'm just stating what is written there.

[night cloak]

You can check different Mode(EvoGround). It will work

[vague ravine]

Why can't I take this

[blazing saddle]

@vague ravine It shows your current streak on the top of the missions. You should not get any legendary item from crates costing 120 UC or above 70 times in a row.

[deep stump]

@vague ravine you need to open 70 silver crates without getting legendary item

[vague gale]

@blazing saddle how am I supposed to get exactly S?

[plush galleon]

@blazing saddle but i didnt find emulator suport can you add me there plz

[umbral egret]

Why krjp duo in map Miramar always never cant play?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @plush galleon.

[vague ravine]

@blazing saddleHe's stopped for a month

[plush galleon]

@storm flumethanks

[deep stump]

@vague ravine be careful opening 10 golden crates give you 1 legendary iten

[blazing saddle]

@vague ravine If you get legendary item, the counter resets.

[vague ravine]

@deep stumpI've done this but nothing gets

[deep stump]

Can i see you count @vague ravine

The count just upove this screenshot @vague ravine

[empty pike]

@alpine veldt its pubgm support

not sharer any link

[vague ravine]

@deep stumpIs there a solution to this problem

[umbral egret]

Why duo on KRJP server always be like that

[deep stump]

@vague ravine

@vague ravine need screenshots showing current streak like this

[plush galleon]

@blazing saddle but there is no option to reach #emulator-suport

[night cloak]

@plush galleon go to #613267301243944960 and find this V. Then react to E

can’t buy UC why????

[plush galleon]

@night cloakthanks man

[polar marsh]

@pallid ferry:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[eager pilot]

@harsh anchor

[polar marsh]

@ornate kite:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@fast thistle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[feral sparrow]

Can I disable slide feature in TDM??

[sick shale]

Why is infection mode disabled?

[onyx briar]

hey mods can i know more about the tactical drill thing

is it that i have to reach 141 points ( limit for yeti qbz ) in 40 days to get it permanently??
i am confused if i have to reach it by 40 days or 6 days cuz there is a number 6 on the days left to redeem with points

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wooden mirage]

What happened to the popularity medal?

[cyan citrus]

installing vn version of pubg through gameloop to login account is allowed right ?

[spring void]

@graceful summit account selling is against TOS

@feral sparrow you cant

@cyan citrus it would bind your account to VN version forever

[cyan citrus]

@spring void its already thats why

[spring void]

Then you need to use VN version

[onyx briar]

@spring void can i know more about the tactical drill thing
is it that i have to reach 141 points ( limit for yeti qbz ) in 40 days to get it permanently??
i am confused if i have to reach it by 40 days or 6 days cuz there is a number 6 on the days left to redeem with points

[spring void]

@onyx briar dont know about that😅

[onyx briar]

..

[cyan citrus]

@spring void i know i can install it on gamelopp is it ok

[spring void]

This server is only for pubg global version, contact VN support @cyan citrus

[nimble rampart]

Why cant i change my flag?

[cyan citrus]

why try to be support when not know anything except obvious

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[spring void]

We DONT provide support for VN version so i am not supposed to know about it anyway @cyan citrus

[iron prairie]

Can we use gfx tool

[granite stone]

🤕

Any solutions?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @iron prairie.

[iron prairie]

Yikes

OkY

Then why are the GFX tools in the play store

[night cloak]

https://discordapp.com/channels/393088095840370689/481200416349224980/524901714525159424 @granite stone.

You need to download Vietnamese version.

[granite stone]

What abt my global version then?

[night cloak]

We can't take legal actions against them @iron prairie.

[iron prairie]

ooo

[night cloak]

Your account and data from global version will be saved @granite stone.

[polar marsh]

@granite stone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #481198147478224896 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. @granite stone

[mystic acorn]

Is something wrong with the tactical mission drill ? I have done the s rating twice in evo and didn’t get it

[sick shale]

Happened with me yesterday and it didn't complete but today it worked

[mystic acorn]

Really?

[sick shale]

I'm not sure but you have to win the match maybe

[mystic acorn]

I just did it today and won the game but it didn’t give it to me

I just did

[sick shale]

Hmm idk i contacted CS yesterday and waiting for reply, ill mention you if i got an answer

[mystic acorn]

Okay thanks @sick shale

[granite stone]

Someone else is playing with my account in global version @night cloak

[polar marsh]

@median epoch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@onyx briar You have 40 days(the counter on top right) to reach 141 points.
The other counter is for the time left until you can choose another reward, i.e. switch from yeti gun skin to the parachute skin.

[cyan citrus]

@night cloak i was playing vn version on gameloop but suddenly its not supported ny gameloop , what i do now

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @cyan citrus.

[sick shale]

@blazing saddle we are able to get another item too?

[still jolt]

I wanna report hackers

By video

[sick shale]

I mean the other counter increases

[storm flume]

Hello, @still jolt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://bit.ly/report-pubgm-cheaters

[blazing saddle]

@still jolt Don't submit here. Send it to the form link given by @storm flume.

[still jolt]

That’s taken long time here is faster

I should upload it in YouTube and share the link in form

Also should give us copy button for id of cheaters it’s hard to type it on the game

Sorry bad English 😑

[blazing saddle]

@still jolt Yeah, upload it on YouTube or any other streaming website and send the link in the form

[still jolt]

Ok 👍🏻

[subtle spoke]

hello sup

[polar marsh]

@subtle spoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[subtle spoke]

after last update the game got frozen twice ( never happen before ) is there any advice to avoid that thx

in the middle of fight

only in playload

[blazing saddle]

@subtle spoke Go to login screen and click Repair Client.

[subtle spoke]

thx again

[night cloak]

I’ve repaired my client however the issue persists on my game freezing and the game sound completely cutting out when I turn on my mic, any advice?

[blazing saddle]

@night cloak What device are you using?
Also, does the sound issue happen when you have headphones on?

[night cloak]

iPhone 7+

I use AirPods

I never had a problem with it before the update with the payload mode

I can hear everything and everyone clearly when I’m muted

However when I’m unmuted my game will freeze for a while and all sound is gone

Usually when you’re unmuted you’ll see a mic icon that lights up if you’re talking however after waiting for my game to unfreeze I can see it’s not there

After the initial freeze I experience the game will run with no sound for a small period and then freeze again and so on until I go back to muted

My friends say they can see my mic icon appear on their end but it doesn’t light up even when I attempt to speak

@blazing saddle

[blazing saddle]

Have you tried using wired headphones?
Also, does the issue happen when you don't have any headphones/airpods connected?