#questions

1 messages · Page 638 of 1

void pine
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Ok wwcd

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How do we share videos here

night cloak
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Sorry how is wwcd I'm not familiar with this

void pine
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Winner winner chicken dinner

night cloak
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Yeahpubgchickendinner

lofty tinsel
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يلعن ابو حمايتكم الزبالة , بندوا جوالات الهاكات مو حساباتهم يلعن ابو نظامكم الغبي يامتخلفين

hybrid mesa
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lol

pseudo orchid
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ههههه

lofty tinsel
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نكتب بالانقلش مايفهمون نجرب العربي يمكن ينفع

pseudo orchid
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ممكن هههه

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انا تواصلت مع الشركة

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حسابي هيك لحالو بندوا وانا في نص الشوط فكرت انو النت فصل او اشي

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فجئه بلاقيه عشر سنين

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تلفوني ايفون اكس اي او اس 13

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يعني ما في جلبريك اصلاً

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عشان انزل هاك

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من دون سبب

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اتواصل مع الشركة ولا يوجد رد نهائي

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ما الحل !

lofty tinsel
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ناس كثيرين تبندوا هذي الفترة بدون سبب , إذا كنت نظامي راح ينفك الباند لاتخاف

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كلمهم من ملف المطالبة او File claim

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الرد يتاخر لكن بالاخير يرجع حسابك

pseudo orchid
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اليوم 6 يوم !

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كلمتهم ما في رد نهائي

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يدخلو حسابي يشوفو يتأكدو

lofty tinsel
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جرب عالايميل

pseudo orchid
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يرد رد أللي

lofty tinsel
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بعطيك موقع

pseudo orchid
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اوك

void pine
vernal sky
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Why am I constantly being matched with middle East? I select NA but every player I'm matched up with is from the middle East servers?? Including all TDM etc 😡

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No offense Middle East just like to play on my server

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All local chats are in Arabic too?

worthy crown
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Impressive

vernal sky
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All settings are set to English or french and I've repaired , uninstalled and reinstalled

void pine
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@vernal sky use match by language option in game settings

vernal sky
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I have @void pine hence in English or french

void pine
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Do you currently stay in NA?

vernal sky
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Yes

void pine
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Ping?

vernal sky
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My ping varies depending on where I'm at my range is anywhere from 45 to 850

void pine
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Go to main menu in game and check each server's ping

vernal sky
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? What does my ping have to do with which server I select to play on? @void pine

cyan copper
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Is the vc in pubg down or something

void pine
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It selects the server within the region which has least ping

vernal sky
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Automatically? @void pine since when?

void pine
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I mean if you select Asia for example, there is indian , Indonesia and other countries which are in Asia. Game doesn't show all servers but each continent has multiple servers in different geological location s.

vernal sky
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So you mean to tell me that you can't select the server you want to play in and that even though you're from NA that depending on your ping is where the game will AUTOMATICALLY match you up on? @ @void pine

void pine
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You can't select specifically like Canada,us Mexico

vernal sky
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I know it does thank you @ @void pine

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I've been playing PubG since it came out on PC however if still doesn't answer my question in regards to why is everything in Arabic such as chat and all my matches are not in NA servers

void pine
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@vernal sky I have noticed in competitive eSports they group na and middle East together. Don't know why

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@vernal sky check the country once

severe sparrow
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Dear PUBG Mobile Team:

We are from BANGLADESH Love this Game so much. We play it a lot. We have a lot of Players from BANGLADESH, we don't know exact number of Players but it may be around 2M players play PUBG MOBILE every day. Our Internet speed is quite fine but we normally get 200 to 250 ping each match, sometimes it reaches upto 300 to 999 ping which makes its difficult to play. Please set up a stable server for us which may help us to play smoothly as PUBG MOBILE is growing here rapidly. Our earnest request you to do something about it.

Thanks & Regards, PUBG MOBILE

void pine
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@severe sparrow You have a nearby server in India.

severe sparrow
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But we always get Indonesian server😔

void pine
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We also sometimes get indo servers if matching goes too long

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But never faced ping spikes this common as you say

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It is 120-150

severe sparrow
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Can you tell me what's the requirements to get a Bangladesh lobby? Like india and Indonesia

void pine
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Match by language and use your local language only

night cloak
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@void pine Not Romania yet

severe sparrow
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We didn't get our language in pubgmobile

void pine
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@night cloak I only know 1 guy from Romania and he is Nick bunyun

night cloak
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His name it's not

severe sparrow
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@void pine?

void pine
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@severe sparrow If you select hindi you get Indians and Pakistanis as well.If it is cool for you

severe sparrow
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So indians and Indonesians are get low ping by their matchmaking language

void pine
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There are a lot of players in India and indonesia and hence the servers are hosted there. It is very unlikely that PUBG invests a lot more money to host server in one of India's neighbours.

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Match by language fyi is only a preference option and not a compulsorly followed one. I get matching with people from China and Korea who don't even speak English / hindi (my preferences)

severe sparrow
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Oh

tulip comet
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W t ..

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Are there any clear answers??

oak plover
tulip comet
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Ask Pubg Mobile support hahah they really gonna help u with that

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Its not any more PUBG its actually for hackers this game

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Lot of money and no protection

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@oak plover

mortal seal
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visual glitch

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model couldnt load

lapis bridge
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Ok why since the update you have to pay for prime just to get anything basically from the shop but before you didn't have to pay for prime just to get things from the shop that's a rip off

night cloak
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this player using Aimbot and ESP Hack and
using third-party app to cheat on game

lapis bridge
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Soo I guess this discord is a joke just like the fake automated bs system that doesn't help with anything

night cloak
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Why don't you deal with these people quickly

lapis bridge
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Man they don't really care they make money off it regardless

night cloak
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Watch the video . Hack everywhere and every game

lapis bridge
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Yeah as you can tell none of the people here that are supposed to help with answers don't @night cloak

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Or they really don't know how to even answer them for real just give an excuse that sounds good to them 👍 @night cloak

mossy magnet
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without certain comments being added, i’ll say that the staff here have no relation to the game whatsoever. they do not handle accounts suspensions or suspend other accounts. you can only use the in game report feature to do so, but if you must complain about these cheaters then yes it’s an issue, or rather you can just go play another game :)

night cloak
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can some people join general 1

mossy magnet
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#chat <——

lapis bridge
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Lol wow bro great look for tencent!!

mossy magnet
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if you want to have a further discussion switch to #pubg-mobile

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i don’t think they allow complaining or arguing in here especially if it’s constant

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oh and any update related things are all gathered from the sub reddit

lapis bridge
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Yep alrighty y'all shouldn't be able to even call yourself a pubg mobile discord server at all you should be prosecuted for falsely claiming to be and that's all from me

mossy magnet
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verified server

night cloak
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@oak plover Hey! It's a glitch. If you face it next time, just throw a nade towards them or ask them to restart.

brittle jackal
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Is there any chance or way to get the old weapons sound .. cause the new M4 & UMP sucks, the old sfx is better

night cloak
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@brittle jackal This is actually a different UMP if you didn't notice. And you can set quality of the weapon sounds from sound settings.

storm flumeBOT
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Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

brittle jackal
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@night cloak yes I've noticed, even if i changed the quality from sound settings its still the same and i don't like it at all.

mossy magnet
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then get used to it or uninstall the game and reinstall might be the resource packs if you downloaded those (repair client, not sure if this gets rid of the resource pack)

brittle jackal
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@mossy magnet I've tried this but still the same 💔

mossy magnet
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get used to it then

night cloak
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@brittle jackal Unfortunately, they tried to make the sound more immersive. If several people complain that they didn't like the new sound of M4, they might bring back the old sound pack.

mossy magnet
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a lot of people like the new m4 sound in Ultra

brittle jackal
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@night cloak I hope so, Thx for your response

night cloak
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You're welcome!

hardy spruce
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how can i report some one with viedeo ?

toxic crag
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Data changed

polar marshBOT
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@toxic crag:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

toxic crag
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Ok

olive dirge
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Guys I am stuck in this four wall prison room

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Help...

night cloak
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Hey how can I play Halloween mode ??? I cant see that?

polar marshBOT
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@hardy spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lyric laurel
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Has the payload mode released yet

night cloak
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You still having it until now? Damn

inland needle
polar marshBOT
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@rich swallow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tall axle
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Is new pubg Philippines server added? Yesterday ?

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Im used to playing on indonesian server with 60 ping

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But from yesterday its 250

olive dirge
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Rip

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Four wall.prison with no escape in miramar

opaque mist
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Does anyone know what this is for? It’s not a b-a-n because i can’t log into any account I’ve tried 6 different networks tried changing my dns and reinstalled I don’t know what’s wrong I’m not from Bangladesh either so

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Nvm I figured it out

night cloak
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Why the footstep is different?

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Sound*

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It is a bug or what?

pliant scaffold
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I need to contact with any admin in PMCO please..

night cloak
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😶

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I don't get more synergy with a friend (bromance) in game, is there a way to fix it or idk?

maiden panther
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Hacked my gmail

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Plzz help me

haughty cypress
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@maiden panther contact google then

trail crow
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Anyone knows when payload mode is coming

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @trail crow:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

night cloak
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Why climbing feature not working ?

wooden mirage
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@night cloak double tap to activate

night cloak
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Where @wooden mirage

wooden mirage
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@night cloak the jump button. Whenever you wanna do ledge grab you tap the jump twice

night cloak
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@wooden mirage i tried but not working

wooden mirage
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@night cloak it depends on the ledge. You cannot climb a house ground up without using either the door or vehicle or higher surface.

night cloak
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I tried on directly to climb on a contener on gorgopol but not working

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@wooden mirage

trail crow
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I want to know about the releasing date of paylode mode

night cloak
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@trail crow 20-30

wooden mirage
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@trail crow it all be announced in ##news please wait.

wispy fern
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@night cloak you should tap second jump at right time. If you find hard to do just spam jump

trail crow
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@night cloak ok thanks bro

wooden mirage
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@night cloak you can't if it's from ground up. You'd have to jump from one container to the other, try to jump short or go to training mode and climb the containers they have there

trail crow
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@wooden mirage thanks bro

night cloak
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@wooden mirage but we already can do that before update what are you saying

wooden mirage
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@night cloak try jumping to the edge of the container and spam tap the jump button while in the air

night cloak
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Okay I'll try

trail crow
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@polar marsh what is the releasing date of paylode mode

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#questions I want to know the releasing date of paylode mode

modest trail
ocean fractal
trail crow
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@modest trail bro you know the releasing date of paylode mode

prisma sky
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@trail crow it was told to be scheduled in Oct 16. Dont know if that's actually true

empty pike
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lots of hacker are living on pubg

distant escarp
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If someone’s still facing the data error that disconnects them... what should they do 🙂

polar marshBOT
#

@distant escarp:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

empty pike
#

if we get ben for no reason what do we? @distant escarp

echo crown
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Nothing they dont care, I've tried aswell @empty pike

empty pike
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@echo crown high mind..... 😂

polar marshBOT
#

@echo crown:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

distant escarp
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@empty pike tbh from my experience, there are no suspensions that are for no reason

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You’ve probably broke one of the game’s rules

trail crow
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@polar marsh when payload mode will come what is it's releasing date

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Paylode mode is coming in 23rd oct

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Confirm

soft canopy
#

Hello,i can,t download my resources files and maps

night cloak
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Which error are you getting @soft canopy?

slim cargo
#

I got a mythic item yet no perks showed up in the clan perks, it’s happened a couple of times now... am I doing something wrong?

abstract scarab
#

My pubg account has been hacked

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Hacker also disabled my Facebook account

normal fulcrum
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@abstract scarab

Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #481198147478224896 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en

Get instant answers to the most common questions and learn how to use Twitter like a pro.

#

@soft canopy your device? And error you're getting

final grove
#

Someone please investigate the number 2 player fpp na. He is an aimbotter probably sees through walls. You can look at his stats and see his 50% headshot ratio lmao. Player id is 5615371264

polar marshBOT
#

@tight ore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fast mango
#

@empty pikei am now facing this situation no reason ben😂😡

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I have rep orted thousands, but no reply has come to Pub g

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Help pub g mobile 75 level 😫 😩

storm flumeBOT
#

Hello, @final grove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

normal fulcrum
#

@fast mango I'm sorry but no one here can help you with account ban

wet wing
#

@normal fulcrum

normal fulcrum
#

@wet wing Yea

dapper bramble
#

Where is Payload mode it is said that in 0.15.0 update there will be Payload mode but where it is ??

normal fulcrum
#

@dapper bramble No updates yet. Stay posted on #news

night cloak
#

@dapper bramble 23 October!

rose tulip
#

Can you change my name back to óÔò「Law」?

night cloak
rose tulip
#

Thanks

#

Are there any plans to change the sounds of vehicles when spectating? They all sound like they're idling even when being driven.

modest trail
#

@trail crow no bro

night cloak
soft canopy
#

Hello.i can,t download my resource files and maps

rose tulip
#

Do you have space available in your device?
Do you have restrictions to download only over WiFi?
Are you trying to download over mobile data?
Do you have data available?

fast mango
#

@normal fulcrumWhat should i do now help please

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @fast mango. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

dapper bramble
vital sluice
#

It is already in-game.
"Limited time event".

dapper bramble
#

@vital sluice is this came today ??

vital sluice
#

Its been there since few days, @dapper bramble.

dapper bramble
#

Where is this ??

vital sluice
#

What's your region in-game?

dapper bramble
#

@vital sluice united states

vital sluice
#

Why would you get diwali event in United States?

dapper bramble
#

@vital sluice now I changed it India

vital sluice
#

Not sure if you will still get the event.. try waiting for a while

night cloak
#

@everyone Payload Mode is Coming On 23 October. Are You ready for Fight?

haughty cypress
#

nobody cared@night cloak

merry sandal
#

Probably not the best channel to ask that.

opaque igloo
#

Hi there,
My account has been banned without any reason knowing . I did not violate the company's rules and did not use any hack or other things.
In spite of my k/d is 2,60 so it's not a hacker k/d and you can check about my k/d in the others seasons.
Nickname : 了BERLINメ๛
Account ID : 5310632300

kind rune
#

тут есьть руские

#

ау

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @kind rune. Refer to #613267301243944960 for language channels.

scarlet kraken
#

Hi how to apply for stuff?

normal fulcrum
#

@opaque igloo

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons include, but are not limited to, use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools—to modify or manipulate the game or its functionality; purchases from third-parties; refund fraud (forced refunding through Google or Apple), and use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator. This gains an unfair advantage over other players and is not supported by the game developers.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.

opaque igloo
#

@normal fulcrum I did not use any cheating tools and i File a Claim but there is no answer

normal fulcrum
#

@opaque igloo Please read above message carefully

opaque igloo
#

@normal fulcrum I read it . I did not use GFX tools or VPN or any other programs.

opaque ginkgo
#

Which screen recording app should i use to record internal audio + external audio of game play?

opaque igloo
#

?

normal fulcrum
#

@Berlin#9531 We cannot help you. Please contact CS in game

somber glade
#

Why my device is not supporting ULTRA sounds 🤔

opaque igloo
#

@normal fulcrum I already told . there no answer from them and you can not help me ..who can help me then?

normal fulcrum
#

Only they can help you. No one else can do it. If you are banned unfair, than you will be unbanned. Nothing else can be done

#

Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

haughty cypress
#

oh good lord

normal fulcrum
#

@somber glade Only devices with latest chipset supports that

haughty cypress
#

a piece of advice for literally any mod or anyone who answers here in general, im sure it doesnt hurt to split your paragraphs into

  1. a few lines
  2. numbering your points
  3. shortening everything
#

as due in psychology, nobody is gonna be keeping their attention on a wall of text. Also, it just makes life easier in general

opaque igloo
#

I'm sure that i'm banned unfair. but no one help me. I have send to many Emails but no one answer. I'm playing since season 4 I don't want to start again from beginning because unfair banned.

normal fulcrum
#

@haughty cypress Thank you for the advice. But it is better to explain everything properly

haughty cypress
#

im sure my suggestion contributes to "better explaining everything properly"

merry sandal
#

As you have already been informed, @opaque igloo, we simply do not have the power to handle in game account bans.

If you keep on repeating the same thing over and over again, we will be forced to mute you on this server.

opaque igloo
#

@merry sandal Do what you want . This support like File Claim button useless.

merry sandal
#

Other than waiting for the ban to be expired, that is the only option for you.

polar marshBOT
#

@gritty glade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cedar elk
#

Hello, i made a new account ingame but claim the rename card but its not in my inventory help!

small wagon
#

Please release the payload mode

#

😐

spring ginkgo
#

Can someone tell me, how can i achieve this?

#

Since no candy is available

normal fulcrum
#

It was a time limited event. @spring ginkgo

#

@small wagon No update on that. Stay posted on #news

fast mango
#

@opaque igloosame problem

#

@opaque iglooi am Also ben unfair

normal fulcrum
#

@fast mango No ban is unfair

#

Even if you play with cheaters for multiple games, you will be banned

fast mango
#

@normal fulcrumbro i am not one many peoples are facing this problem

#

You tell bro i am stupid id level is 75 and season 2 in row royal pass First day maxxx

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

slow tangle
#

@fast mango Royal pass level does not have any impact when u break TOS..
Somehow you may have played with hackers or game guardian or app modification software installed or rooted app

fast mango
#

@slow tangleBro i am not one many peoples are facing this problem

#

@slow tangleI spend my 100$ all west

night cloak
#

@fast mango Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

slow tangle
#

@fast mango it's always possible to lie on it and on Internet even a hacker can say he is innocent

fast mango
#

@slow tanglei have proof bro

#

@night cloaksorry

slow tangle
#

Just stop

normal fulcrum
#

@fast mango

Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

wooden path
#

hello I have a question I have proof of the player using a trick what can I do

storm flumeBOT
#

Hello, @wooden path!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

modest cipher
#

i want a sporter

#

help me

#

@night cloak

#

hello*

#

@warm wren

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @modest cipher. Remember to read through #481198147478224896 before asking questions in the support channels.

modest cipher
#

@night cloak i want to tell you

night cloak
#

Yes?

modest cipher
#

how can i sent video?

night cloak
#

By clicking on + icon.

modest cipher
#

My friend has a problem in friends partner

#

look clitch?

#

@night cloak please help me for that

night cloak
#

PubgmConfused what is the issue? Are you talking about standing style?

modest cipher
#

clitch

night cloak
#

What do you mean by clitch?

#

What clitch?

modest cipher
#

To his name Nola Hey Mo owner, but I stand partner?

#

look a image

night cloak
#

Confusion.

#

Among them which ine is your ID? @modest cipher

modest cipher
night cloak
#

I understand. Now, which one is your id?

#

That one his hame and another one is his friend. What is the issue?

modest cipher
#

@night cloak No my friend

night cloak
#

@night cloak she means, same person have 2 different partner. Which is no possiblepubgm_hidethepain

modest cipher
#

@night cloak yes

#

night cloak
#

@modest cipher maybe he changed his partner

modest cipher
#

👏

#

@night cloak how to remove?

#

he can't remove him

frozen lark
#

I need a squad

#

Anyone

night cloak
#

@modest cipher anyone can remove partner by clicking on the share button(top left corner)

modest cipher
#

@night cloak he can't

frozen lark
#

Only crown and ace player and kd is 3 or above

night cloak
#

@modest cipher there is an option to do this. Tell him to make a short video. Which will help us to detect the problem easily!

modest cipher
#

@night cloak What to do is cancel the partner

#

he can't @night cloak

#

do you have a insta i sent you a video

night cloak
#

@modest cipher record a video. Send it here

modest cipher
#

i cant

#

only image

night cloak
modest cipher
#

only image

#

hello

cerulean zinc
night cloak
storm flumeBOT
#

Hello, @cerulean zinc!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

modest cipher
#

i click @night cloak

night cloak
#

@modest cipher May I know what the video is about?

modest cipher
#

@night cloak i can't sent video in discord

night cloak
#

You can send video.

modest cipher
night cloak
#

@night cloak||you will run|| let me tell u the issuepubgm_kappa

Scroll up and there are 2 pic. There she means, same person have 2 different partner. Which is no possible. Now she want to remove one. But she can't. ConfusingPubgmConfused

#

Now she can't send video here

fluid oyster
#

Can we not have cross server matchmaking? Make separate server for Asia, EU,NA etc? It’s unfair sometime people get 40-50 ms and we are playing on 140-150ms.

night cloak
#

Where is the lucky shop ? I can not find please help

#

@fluid oyster what do you mean?

#

@night cloak You can't remove it.

modest cipher
#

@night cloak please do you have a insta to sent you a video for partner

night cloak
#

@harsh anchor plz help i need to link it with other account

#

Just read my previous message.

static harbor
#

Hi @lime juniper

modest cipher
#

I can't please understand me @night cloak

night cloak
#

Inappropriate name!

#

@night cloak how i link with twitter if link option not ablaible

fluid oyster
#

@night cloak I m from Asia. And I get matched in NA servers often, even though my team is all from Asia. And I get 140-150ms ping while opponents play on low pings. It is unfair playing this way at legendary and master ranks. Bullets don’t even register.

static harbor
#

I updated a vido for a cheater in YT where can i send it ?

polar marshBOT
#

@static harbor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fluid oyster
#

Oh sorry I thought this was codm support

night cloak
#

@modest cipher

Follow this step:

  1. Tap on + icon in discord.
  1. Select the document icon from bottom right.
  2. Select the share icon on left center.
  3. Select Files.
  4. Select videos from left menu and
  5. Upload.
fluid oyster
#

My bad @night cloak

night cloak
#

@fluid oyster legendary and master rankPubgmConfused
I can you see any popup message like - Cross matching?
Cross matching will not happen without uaee permission

#

OppsGWbruhTrolled

#

@night cloak You can revoke access from your social media but you cannot disconnect the social media account from game, it's permanent.

fluid oyster
#

They almost look the same ☹️

night cloak
#

@fluid oyster no problem!

#

@night cloak how tere is no option for link in twitter if 2 accounts of sovial media already linked

spring void
#

Ghost ping?

static harbor
#

@spring void bro i have link for a Vid where can i send it

spring void
#

Upload and send to CS

static harbor
#

Can you give me a link of them plz

modest cipher
#

@night cloak can't

night cloak
#

@night cloak I'm not exactly sure what you meant, but you can only connect up to 2 social media accounts to your game profile but cannot disconnect any - once connected.

modest cipher
#

i follow this step

night cloak
#

@modest cipher Lemme know what issue you're facing. A screenshot would be great to show me where you stuck.

#

You can upload the video in YouTube too and share the link here.

#

@night cloak very bad rule 🤔 🤔

modest cipher
#

@night cloak ok

#

give me 1 sec

night cloak
#

Or, the easiest: just write the game character ID here, we will check it for you, @modest cipher

#

Forgot about this easy solution :/

#

@night cloak Alright.

polar marshBOT
#

@static harbor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cedar elk
#

i can't redeem the free rename card in my level 10 mission

modest cipher
#

@night cloak 5309252915

night cloak
#

@cedar elk where u stuck?

cedar elk
#

its says its collected but its not in my inventory

night cloak
#

Restart the game?

cedar elk
#

even the clan jersey in level 9 mission is not here

#

in my inventory

modest cipher
#

@night cloak 5309252915

night cloak
#

@night cloakpubgm_this

#

Lemme check.

fast mango
#

@cedar elkSaste nashe

modest cipher
#

@night cloak check partner

night cloak
#

@modest cipher wait. Let her check it from the game

modest cipher
#

@night cloak ok

remote marten
#

I still facing bugs when parachuting ... when we open a parachute and we land somewhere else ..... where is the update about the new parachuting system that was tested yesterday on beta

This bug already happened on 0.14

And they never fix it until this day

fast mango
#

True

night cloak
#

@remote marten Don't follow anyone. And you will not face the problem

remote marten
#

@night cloak still happens when i did not follow anyone....

night cloak
#

Thank you for the report. It seems to be a visual bug. Can you fill this form? https://docs.google.com/forms/d/e/1FAIpQLSfcKtigTj5PwfmCkEChlxIzf486r3e-Lh9ZkfZLClqJ8__YCA/viewform?usp=send_form

modest cipher
#

@night cloak yes

night cloak
#

Great!

#

@remote marten u can also report it through pubgm_this form

fast mango
#

@night cloakcan i repor t unfair ben?

night cloak
#

|| People think twice before typing bam|| ||me toopubgm_kappa ||

cedar elk
#

@night cloak How to claim my free rename card

spring void
#

@fast mango no, it is a form for bug reports

night cloak
#

@fast mango We do not deal with ban accounts. Kindly contact in game support.

fast mango
#

@night cloak @night cloakno response from game support

night cloak
#

@cedar elk You should get 2 free rename cards upon reaching level 45 experience level. Not sure if there were any recent changes on the rewards tho.

#

@fast mango If they don't reply, we cannot help you either. Not our department.

fast mango
#

@night cloakthank you

night cloak
#

@night cloak plz remove acess from my google account and give me option to link a new social media plzZ

#

One guy send me invitation of discord which is sellig hack for pubg .He is in this discord ?

#

@night cloak You are welcome to create a new account with your new social media.

#

@night cloak Can you send a screenshot of they sending you the link in #discord?

#

@night cloakNo i apend money on it and i want to link it from twitter its not easy for me to play with new account i am sesion 2 player

#

@night cloak Sorry, but the thing you are looking for is not an option in game. Please use #pubg-mobile for further discussion on it.

#

@night cloak you can only give me access to link a new social media then i am happy

#

@night cloak We cannot.

silver coral
#

Is there any way by which we can give our suggestions to the devs?

night cloak
#

@silver coral Yes.

#

You can write here and I can forward it, if it sounds interesting ofc.

silver coral
#

How?

#

Ohh thanks.

night cloak
#

@night cloak i sent

silver coral
#

After the vector buff the spawn rate of vector has drastically reduced especially in Erangle. Hopefully the devs can do something about it.

spring void
#

It may have been done for balancing

night cloak
#

@silver coral It was an intentional move.

silver coral
#

Vector was already one of the most ignored weapon. They buffed it for a reason, then why would reduce the spawn?

#

In other maps vector is easy to find, the problem is only in erangle.

night cloak
#

@silver coral I'll forward the report anyway.

silver coral
#

Thanks 🙂

timber drum
#

my acc is log in with facebook and my facebook cant login bacause the email i use to create the facebook got deleted what should i do?

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

spring void
#

@night cloak watch your language

night cloak
#

Oops

modest coral
#

Hey why there is no m416 skin from last 6 season in Royal pass

cedar elk
#

where can i send report @night cloak where can i file for report i think they change the rename card rewards

night cloak
#

@modest coral There will be soon. Seems like this season had M16 skin, the last M16 skin cane in first season.

spring void
#

@cedar elk why you need to report that?

modest coral
#

@night cloak R u sure??

night cloak
#

@cedar elk Umm.. which rewards you are actually talking about? Can I see a screenshot?

#

@modest coral About M16, yes. About M4, just my thought.

modest coral
#

@night cloak I am talking about M416, the most used gun in pubgm

#

U have any information about it?

night cloak
#

@modest coral No info. But it should arrive by season 13.

cedar elk
night cloak
#

@cedar elk It seems you've collected the name card.

cedar elk
#

yes its says so but its not in my inventory

night cloak
#

@cedar elk The 2nd screenshot, reward seems to be changed. If you are new to the game, you will no longer get rename card as rewards.

cedar elk
#

even that clan jersey in mission level 9 is not in my

#

inventory

#

sheeetz really.... i did not even used any rename 😐

night cloak
#

The clan jersey is a limited time item.

cedar elk
#

but the rename card is not, but why its not in my inventory.

#

i haven't even rename since i made the account :/

modest coral
#

@night cloak we want m4 skin pls talk to Pubg developers

thorn bobcat
#

hey guys i just bought 600 uc from shop but i didnt recivee any UC and the money is deduced from my account

#

what can i do now

night cloak
#

@cedar elk May I know which screenshot is yours? Between the first and 2nd.

cedar elk
#

all of them are mine

night cloak
#

@thorn bobcat Take a screenshot of your purchase receipt and send it to customer support in game. If they don't help within 72 hours, you may ask your voice assistant, either Google Assistant or Siri to get a refund.

tiny saffron
#

@cedar elk restart the game and login again bro if not solved, just link ur game acc with a social acc and see what's up 😃

night cloak
#

@cedar elk Are you sure you never changed your ign?

torpid storm
spring void
#

@torpid storm doesnt look like it is, the only official site is midasbuy

torpid storm
#

It having very type of rewards see.

spring void
#

But it isnt safe or official @torpid storm

torpid storm
#

See

cedar elk
#

@night cloak 100% never used any rename card, The account is 8days old

spring void
#

@torpid storm fake and unsafe

torpid storm
#

Then it ask facebook account

cedar elk
#

if i click collect all i assumed that all rewards will go straight to my inventory but its not @night cloak

torpid storm
#

Then ask character I'd and some details

cedar elk
#

when i look for the rename card that is the only thing missing in my inventory @night cloak

tiny saffron
#

@torpid storm once u interact with any item in the site and u loign in with ur game acc, ur acc will be hacked and u can't get it back, so be careful :)

spring void
#

@torpid storm dont use it, simple

light trout
#

@torpid storm That website can get your account banned/hacked by gathering your account information. It is advised to avoid using it for safety purposes.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@torpid storm Remember, whatever you share online, never share your password. Nobody will ever ask you your password.

warm niche
#

@polar marsh how much mb will be the update which is coming in 23rd October i.e Payload mode

cedar elk
#

@night cloak i don't have permission to post in that channel

night cloak
#

@cedar elk Read pinned message to find a form.

graceful phoenix
#

hey pubg can you reduce the delay between vanquisher/zombie attacks and the button of doing that in infection mode
it annoys me a lot

#

like it takes around 0.2 seconds to have the character respond the attack button and THAT made the gameplay very sloppy

elder idol
normal fulcrum
#

@elder idol No one can buy it without prime. BP shop is exclusive for Prime Members only

elder idol
#

@normal fulcrum lol, i can buy silver frags without prime in my other account

lime juniper
#

Have you been able to log in since Friday, @marble thicket?

normal fulcrum
#

Only silver fragments or other items as well? Like RP card?

elder idol
#

@normal fulcrum i am talking about silver fragments , look at the above pic clearly

normal fulcrum
#

I'm asking, can you purchase other items as well. Without Prime Membership

elder idol
normal fulcrum
#

Only silver fragments

elder idol
#

@normal fulcrum scrapes too

normal fulcrum
#

Ok so you can purchase silver fragments without prime. But other items asks for prime. But in 2nd account, all items asks for prime. Right? @elder idol

polar marshBOT
#

@safe raft:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elder idol
#

@normal fulcrum in second Account i can only purchase silver fragments n scrapes without prime i know that . Leave about it . Iam talking about first Account in which i am unable to purchase silver fragments n scraps , it asks prime

normal fulcrum
#

Cool it down bro. I'm just clearing things so we both have a clear picture of the situation. Now give me a minute

elder idol
#

@normal fulcrum forget about second Account . In my first Account i can't buy silver fragments and scraps for bp . It's asking prime . Other players can buy it without prime

normal fulcrum
#

Did you ever subscribed to Prime or Prime plus on either of the account?

elder idol
#

@normal fulcrumi did

normal fulcrum
#

In 2nd account. Right?

elder idol
#

@normal fulcrum yes

normal fulcrum
#

And what about other players. Did they ever subscribed to Prime or Prime Plus previously?

elder idol
#

@normal fulcrum no they didn't

normal fulcrum
#

Are you sure? Because, by the look of it. They could've subscribed atleast once

elder idol
#

@normal fulcrum no they haven't

normal fulcrum
#

Ok @elder idol

#

Wait a minute

night cloak
#

Did you change your policy on the lucky draw? 200 pulls was guaranteed mythic or item now it’s only redeem fragments. After 300 pulls I didn’t get a single mythic which is beyond the 0.3% odds. It’s great you guys are investing in the functionality of the game but your squeezing your players with all of these crates. I guess I will start to play only in my underwear from now on. Keep up the work on the game but you should re think your strategy on these crates

normal fulcrum
#

@elder idol So both your accounts are on same device or on 2 different devices?

fast ingot
#

Hello, I've just buy otg to connect mouse and keyboard to my mobile, but can I play pubg mobile on my device like PC with this method?

elder idol
#

@normal fulcrum no different devices

normal fulcrum
night cloak
#

Ok thanks @normal fulcrum

#

But it’s read only for me

normal fulcrum
#

Go to #555492558428700682 and check pinned mesaage. You will find a form. Fill the form and wait foe the report to get updated in the channel

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, :

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

noble rampart
#

In every match i am disconnecting for about 20 to 30 seconds and then reconnecting can u help me to solve this

junior narwhal
#

Hacker caught.. Any solution for cheater

night cloak
#

@normal fulcrum thank you

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tawdry hemlock
#

@polar marsh my Gmail has been hacked...and i can login with my FB only.....but the person who hacked my gmail is also logging into my account please help

silver coral
#

@tawdry hemlock try recovering your gmail account. The PUBG issue will automatically get solved.

wooden oasis
#

Is anyone facing paranchute glitch

night cloak
#

@tawdry hemlock Go into settings, click the "CONTACT us" option. Then, tell them to revoke access for your gmail account. After this, only you can login using facebook.

tawdry hemlock
#

Ok2...Thank @night cloak

#

@night cloak is on in-game settings

night cloak
#

@Savitar#4751

#

@night cloak

#

HELP PLS

#

PLS HELP

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #481198147478224896 before asking questions in the support channels.

spring void
polar marshBOT
#

@twin rose:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cedar elk
#

How long does mods respond to bug reports like free rename card not being sent to inventory ? btw does the inventory gets full ?

hushed flower
#

Can I use the cloudflare dns 1.1.1.1 for the game.

night cloak
#

@spring void

#

Help

patent rampart
#

Anyone pubg lite discord server

hushed flower
#

Hallo

light trout
#

@hushed flower yes, changing DNS will not change your IP address so it is safe.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #481198147478224896 before asking questions in the support channels.

hushed flower
#

Ok

polar marshBOT
#

@carmine inlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

uneven sun
#

my account was hacked please help me someone hijacked my account and changed to vietnamese version how to recover it i was started in season3 and continuously elite pass upgraded

#

This is my account

lunar iris
#

Nothing to do bro

uneven sun
#

But someone used in vietnamese version

lunar iris
#

Is it linked to social media ?

uneven sun
#

Plase help me to recover

#

Yes

#

Fb and twitter

lunar iris
#

You can't go back to global

uneven sun
#

But he is hacked my fb and disabled it

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

uneven sun
#

But twitter is running

#

But is not in vietnamese version

hasty tree
#

ban 3 month even dont know what i done..just wake up and see 3 month lol 👿

hollow garnet
#

When payload mode is coming?

lunar iris
#

@hollow garnet 23

uneven sun
#

I cannot back to global

lunar iris
#

No you can't .. sorry

#

I lost my account too

uneven sun
#

Oh sorry bro

lunar iris
#

Because of my Fb account got disabled

#

I'm playing since S1

uneven sun
#

I am also your situation

lunar iris
#

I can't do anything pubgm_fp

hasty tree
#

pubg will lost too much customer for giving them ban without no reason

normal fulcrum
#

@hasty tree

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons include, but are not limited to, use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools—to modify or manipulate the game or its functionality; purchases from third-parties; refund fraud (forced refunding through Google or Apple), and use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator. This gains an unfair advantage over other players and is not supported by the game developers.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.

Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

lunar iris
#

I started a new account this season .. i feel like a bit

#

Like a bot *

#

@normal fulcrumyou from support?

hasty tree
#

@lunar iris 😂

lunar iris
storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

lunar iris
#

Ok mr bot

uneven sun
#

But i saw one article that was collect all your information and complaint to pubgm complaint server

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @lunar iris. Remember to read through #481198147478224896 before asking questions in the support channels.

normal fulcrum
#

@uneven sun What's the issue?

lunar iris
#

@uneven sun how is that .. i tried everything

#

Anybody from support is online now ?

normal fulcrum
#

@lunar iris Yes. I am. State your problem

lunar iris
#

Hackers with high rankes

polar marshBOT
#

@lunar iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @lunar iris!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

pseudo bolt
#

@night cloak game lag

normal fulcrum
#

@pseudo bolt Which device are you using?

uneven sun
#

It will coming soon that article says more than more hackers are here so we will come with new cheater hunt website

night cloak
#

@pseudo bolt OK.

pseudo bolt
#

@normal fulcrum poco f1

normal fulcrum
#

Do you have sufficient internal storage?

pseudo bolt
#

@normal fulcrum 100 GB free space

normal fulcrum
#

Have you tried lowering your graphics? Or turned off Anti-Aliasing?

pseudo bolt
#

@night cloak told to fix last 5 days didn't play because of lag...

#

@normal fulcrum Anti Aliasing Default off, & i tried everything

#

@night cloakwhat happens bro??

storm flumeBOT
#

Unable to find user to DM.

night cloak
#

Bro I reach conquer and hacker kill me now I’m diamond

#

3

normal fulcrum
#

@pseudo bolt Game doesn't always lag because of software. Sometimes the issue is the hardware. Poco F1 is popular for thermal throttling. You need to avoid that to keep the game smooth

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

pseudo bolt
#

@normal fulcrum Excuse me. i know but my phone doesn't heat i care about it, even my friends have iPhone 8 and game also lag after Update.

normal fulcrum
#

I haven't faced any lags or glitches till date. Make sure you have enough ram free on your device

feral atlas
#

@fast mango @fast mango

#

I need royal pass

slow tangle
#

@pseudo bolt it may be even your Internet..
I rarely lag like once in 10 matches and yet it goes away

feral atlas
#

I need royal pass

slow tangle
#

I guess your Internet is bad use WiFi which range don't fluctuate

pseudo bolt
#

@normal fulcrum keep quiet

#

@slow tangle 10Mbps is it sufficient @slow tangle

#

I have

normal fulcrum
#

If you want than you can always report the issue to CS in game. If they think it's something to be fixed, than they will fix it

slow tangle
#

😂 look who you are talking against

normal fulcrum
#

And internet speed has nothing to do with game. Latency /ping matters more than internet speed

pseudo bolt
#

@normal fulcrum I said Quiet

slow tangle
#

If you say so @normal fulcrum

normal fulcrum
#

If you don't need any other support, kindly move to #chat

night cloak
#

Any Asia server player today got high ping while playing?

normal fulcrum
#

I played. But ping was fine through out the day

night cloak
#

Because they disconnected while playing

normal fulcrum
#

You're from which region?

night cloak
#

Im from srilanka

cedar elk
#

stick to your region @night cloak if you want to play this competitively

normal fulcrum
#

Are you using any vpn or dns changer?

night cloak
#

Im always playing in asia server

#

@normal fulcrum no today only this happened

#

Not only me most of the players

cedar elk
#

then do not expect more the ping itself say it all, you will never be good in that server playing with people on 20ms vs your 200+ms you will get rekt everytime

normal fulcrum
#

If you look at the ss you shared, ping is much matter in other region than your own. So you need to contact your ISP

#

@cedar elk Please let the guy help him

woeful yoke
#

Does fuchsia os support pubg???

night cloak
#

Im playing since s2 and this is the second time im facing this prblm

coral leaf
#

Any idea why is my game keep RTO-ing? Its been a week now , but my connection works well on others game and youtube , so what should i do? 🙃

normal fulcrum
#

@night cloak So your whole squad. Is everyone playing on same network?

woeful yoke
#

Does fuchsia os support pubg??? Plsz help

night cloak
#

@normal fulcrum yes we are

normal fulcrum
#

Have you tried changing the network?

woeful yoke
#

Plsz answer

night cloak
#

Yeah i played in wifi and change into mobile data

woeful yoke
#

Does fuchsia os support pubg???

cedar vigil
#

Hello

night cloak
#

More than 1.30hrs still ping is like that

polar marshBOT
#

@cedar vigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@night cloak Server is working fine. You need to check with your ISP

night cloak
#

Now ok @normal fulcrum

#

Ty @normal fulcrum @cedar elk

normal fulcrum
#

@woeful yoke I gues it doesn't support Fuchsia OS

polar marshBOT
#

@cedar vigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

proven hinge
#

When i play vikindi my player's foot steps are bugged and it sounds like the player have one leg and its confusing this happens only on snow and works good on roads and in houses

normal fulcrum
#

@proven hinge Do you have any recordings?

woeful yoke
#

I am also getting high ping

polar marshBOT
#

@cedar vigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@woeful yoke You're from which region?

woeful yoke
#

As

#

Asia

proven hinge
#

No i dont and im sure its not an issue from my device or earphones cause me teammates have the same issue

normal fulcrum
#

You play in asia or do you live in asia?

woeful yoke
#

Live and play

polar marshBOT
#

@lavish goblet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@proven hinge Well I'm personally unaware of the issue as I don't play that map. Let me check though

#

@woeful yoke Have you tried changing your data?

woeful yoke
#

I play on WiFi

#

It was actually 100 for me

#

Which is to be 20

#

All my freinds r getting high ping today

cedar vigil
#

Hello i want help can any one help me?

lavish goblet
#

will i get any UC compensated ? (like i was told )

spring void
#

@lavish goblet contact CS for that

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @cedar vigil. Remember to read through #481198147478224896 before asking questions in the support channels.

lavish goblet
#

@spring void contact you where ?

normal fulcrum
#

@proven hinge Is it possible you can provide any recordings proof?

spring void
#

Contact customer service @lavish goblet

lavish goblet
#

all the replies are bot replies ...

spring void
#

@lavish goblet contact those who unbanned you if they unban you they will give you UC too

normal fulcrum
#

@woeful yoke Well tbh I myself has been getting high ping. Instead of 20,I'm also getting ping near 100 to 120. But that's coz mt ISP is.l bad. You should try contacting your ISP

lavish goblet
#

@spring void mmm how to reach them ?:( they only replied through the "File Claim" channel

normal fulcrum
#

@cedar vigil I'm sorry but we don't provide any assistance for account suspensions. Please follow the PUBG Mobile bot

cedar vigil
#

@normal fulcrum iwant your hel0

spring void
#

The file claim also contacts the same people yoy can contact CS through:

storm flumeBOT
#

You can contact the customer service via the game settings, @lavish goblet. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

cedar vigil
#

Why no one answer on me guys iwant help becuase iam pro player and have a big player

#

Have a big problem*

normal fulcrum
#

@cedar vigil You need to use the file claim button and wait for them to check. We cannot help you with the issue

cedar vigil
#

I dont want to use it i used it alot and no one answer on me my bro

#

I need a help from supporter becuase i will be very very very sad if my account didnt back i played on it so much

polar marshBOT
#

@cedar vigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

I'm really sorry but we cannot help you with it. If your account suspensions was unfair, you will get your account back. But you have to wait. It can take 3 weeks or more

past venture
#

@cedar vigil شغل لاي لاي وخلاص

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @past venture. Refer to #613267301243944960 for language channels.

past venture
#

Lay lay lay

#

Lay lay

#

😂 😂 😂

cedar vigil
#

I killed alot of hackers and they reported me and they didnt get any thing when i report them and i got from 1 report is this that you do it for pro players guys
Where the justice guys

spring void
#

Stop this

past venture
#

Lay lay lay lay

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

polar marshBOT
#

@cedar vigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cedar vigil
#

I have another 4 account got and they was conquer and didnt say thing but another one thats the fifth i got bored when i do 5 accounts good and they got so thats dont justice and hackers play to conquer and didnt get

spring void
#

@cedar vigil now stop bypassing bots mute

cedar vigil
#

@spring void iam dont passing any thing i need my account

#

I talk to film chim and they didnt answer on me

spring void
#

@cedar vigil we cant help you contact ingame support

cedar vigil
#

I contact them my bro but they dont answer film chim dont answer?

spring void
#

Keep trying

cedar vigil
#

I invite them 109000000 message my bro

spring void
#

You have been answered that we cant help you so just stop

cedar vigil
#

Ok iam fulse that played this game

#

Any way you will lose alot of players dont ask me how but i will say to my friends dont play it again they pay in it i will say to them dont play it again

#

They want to pay in it but i will say to them dont play this game again

#

And will say to him the reason good bye

dark tinsel
#

👌

normal fulcrum
#

As I said, If you were a fair player, you will get your account back. But it will take 3 weeks or more. So be patient @cedar vigil

cedar vigil
#

Iam a pro player not fair my bro

#

Milion rosses is my friend my bro

daring spindle
#

I’m having some trouble logging in the game

#

No one here to uh?

#

Help?

tight steppe
#

Friends are using cheating please ban

polar marshBOT
#

@daring spindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cedar vigil
#

@normal fulcrum and if the game didnt opened my account after 3 weeks?

daring spindle
#

My account is not suspended

#

What the hell man

#

I need help

tight steppe
#

Friends are using cheating please ban

normal fulcrum
#

@cedar vigil Than nothing can be done

storm flumeBOT
#

Hello, @tight steppe!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

polar marshBOT
#

@idle dew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cedar vigil
#

No there is i willnot play it again i and my ftiends that want to pay @normal fulcrum if the game didnt gice me my account back and you will se

normal fulcrum
#

@cedar vigil That's your choice. But we can't do anything

cedar vigil
#

So what you help guys in @normal fulcrum

normal fulcrum
#

We provide technical support here

idle dew
#

@normal fulcrum sir why everyone u guys mute me ? if i ask something about the game??

#

seriously 😐

#

Everytime,

spring void
#

@idle dew dont use the word ban asking about unbanning you gets you muted

#

But regarding your issue, i think you will get the parachute

idle dew
#

@spring void ok but answer my question i asked !!

daring spindle
#

I can’t login wtf?

cedar vigil
#

So pubg dont have technical that help

daring spindle
idle dew
#

@spring void i already have ace parachute!! but what about s9 tittle and silver fregments

spring void
#

You may get them, not sure

cedar vigil
#

You are usless technical support

daring spindle
#

Exactly

cedar elk
#

they reduce the free rename card in mission 😢 and i the mission for level 10 is bugged

spring void
#

@daring spindle try repairing from login screen

idle dew
#

okay!! thanks you!!! and how it's possible to complete 6 season max rp in a row?

cedar vigil
#

Suppoerter are ****man

idle dew
#

because I can't play rn and in s10

#

as well

vagrant onyx
#

@cedar vigil what is the issue ?

polar marshBOT
#

@cedar vigil:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@cedar vigil Please avoid asking same question again and again or we will be forced to take moderation steps

vagrant onyx
#

@idle dew to complete max 6 season in a raw
you must buy royal pass and reach rank 100 the next season if you buy royal pass and reach rank 90 you counter will rest

cedar vigil
#

@vagrant onyxmy problem that my account

vagrant onyx
#

so you have. To buy every season royal pass and reach 100 rank ( if you pass 1 season and not reach 100 rank your counter rest ) @idle dew

cedar vigil
#

@normal fulcrum idont care you man i care for supportera that good

idle dew
#

@vagrant onyx yeah i have from s4 but what if i buy rp in s11 again, it will count?

normal fulcrum
#

@cedar vigil

Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

idle dew
#

@vagrant onyx sad 🥺

tight steppe
#

Friends let everyone know these people

vagrant onyx
#

@idle dew not really

#

Sorry

normal fulcrum
#

@tight steppe What's the issue?

tight steppe
#

They use cheating

storm flumeBOT
#

Hello, @tight steppe!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

cedar vigil
#

@vagrant onyxmy problem that i got account

tight steppe
#

I did, but I'd appreciate it if you let me know.

polar marshBOT
#

@idle dew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tight steppe
#

Report from within the game section

light trout
#

@cedar vigil Hello! You might wanna watch your language.

polar marshBOT
#

@vagrant onyx:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Guys I need a help, I need to speak with some mod, someone hack my account

cedar vigil
#

@light troutno goos supporter here help me

#

One

light trout
#

@cedar vigil That does not mean you will use foul language.

lunar heron
#

PLEASE help this guys @night cloak, he is in trouble from a month, he tried to ask to pubgm support but only bots answered to him... He can't access anymore on his account tell him what to do

maiden salmon
#

Is any kind of update will came tomorrow ?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, . Once we do, we will publish further information in #news.

lunar heron
#

@light trout Sorry man, can you help @night cloak in whatever way?

#

Idk if you Logan can take care of him?

light trout
#

@night cloak Can you explain your issue?

night cloak
#

Sure

#

But I prefer in private

idle dew
#

Good news for u guys 🔥😐

night cloak
light trout
#

@night cloak I will answer you in some time.

idle dew
#

@night cloak oh yeah!!

noble rampart
#

I getting server timed out reconnect error while in game for every match can anyone help me to solve this

night cloak
#

@light trout ok thanks, I will wait

#

Using hackes aim boat migic bullet and location hack

normal fulcrum
#

You have to report it in game only

#

If you have any proof like a video recording, than you can send it to CS in game

night cloak
#

It doesn't work I see him daily how many times have to report same player

sand path
#

Hacker spawn rate has increased past couple of days

#

🤔

night cloak
#

And if we die early in game 50 gets minus

light trout
#

Hackers are regularly being banned. Regularly check the game's website or #news for the list of some of the banned players, @night cloak.
If you encounter any hacker just report them, it is only a matter of time before they also get banned in the game. It is just a myth that hackers do not get ban.

lofty tinsel
#

You should b4n hacker serial number phone not his account. The new account is easy to create

#

WTF it's easy just do it. Or we can say that PUBG encourage all players to use hax

light trout
#

@lofty tinsel We have already forwarded that suggestion to the developers, it is now up to them to decide.

lofty tinsel
#

@light trout And when will we receive the answer ?

#

Because we are tired from this game. Cant level up our tiers !

#

Every game there are people flying and speed hax and aimbots etc

light trout
#

The new accounts made by hackers also get banned. How do you think 2k players get banned each day?

dapper crag
#

@lofty tinsel well I don’t face any hackers and I’m in ace

lofty tinsel
#

@light trout And why let them do new accounts? Get rid of them by serial number

#

@dapper crag come and play in EU and ME server. Every game there is hackers

empty pike
#

@lofty tinsel same bro....your sentence for all honest player

torpid sandal
#

anything new about fpp NA crew challenge winners they all have new accounts ? @light trout

dapper crag
#

I’m Eu bruh

torpid sandal
#

and there's clips of them hacking

light trout
#

@lofty tinsel As I said, it is up to developers. Who knows you might see this new feature in any of the next incoming updates?

lofty tinsel
#

@torpid sandal even EU winners in TPP are hackers

night cloak
lofty tinsel
#

U can't do good things in this game without bad methods

empty pike
#

@light trout all people said pubgm sell hack??? It was true?

lofty tinsel
#

@empty pike Not true. But they are let them playing the game because they afarid from losing player base

#

They care about skins and money. Not security or fair

hollow vault
#

question regarding room card, suppose i have 7 day room card, does it means unlimited amount of rooms can be created in 7 days ?

normal fulcrum
#

@hollow vault Yes

lofty tinsel
#

@hollow vault Yes

night cloak
#

@hollow vault yes if it's unlimited

light trout
#

@lofty tinsel You have already been answered. Feel free to use the discussion channels for further discussions.

lofty tinsel
#

@light trout Thanks. I'm just give the dude my answer

dapper bramble
#

Can I change my fb log in acc. with the older pubg acc. only ??

#

@light trout

empty pike
#

pubgm need all new id to open they should paid money for per id

light trout
#

If you have already linked that Facebook account with some other game account, then unfortunately there is no way to link it to some other account in the game. @dapper bramble

empty pike
#

then hackers will dead......

#

like pubg pc

inland plaza
#

I got killed inside the BRDM vehicle how

foggy aurora
#

is there any other way to report hackers ?because ingame report is of no use

spring void
#

@foggy aurora it is of use just wait

polar marshBOT
#

@foggy aurora:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

light trout
#

@foggy aurora Unfortunately, no. The in-game reporting system is very effective and many players have got banned through it.

vagrant onyx
#

@light trout feel bad for him and he got muted

spring void
#

Dont worry about it

#

We will deal with that

vagrant onyx
#

Hes back @foggy aurora

light trout
#

@vagrant onyx Do you require any assistance?

foggy aurora
#

😂😂lol did I say something wrong?

light trout
#

@foggy aurora Not yet. Sorry for the inconvenience.

foggy aurora
#

i thought there will be a moderater on the official pubg discord where i can report some hackers just like critical ops. i was killed by hacker 3 times and there are 2-3 hackers in a single match every time

spring void
#

@foggy aurora it doesn't work like that here, just report them ingame. It is timetaking but accurate and efficient

light trout
#

@foggy aurora Just reporting them in the game is the only effective way to deal with the hackers. Hackers are regularly being banned. Regularly check the game's website or #news for a partial list.
If you encounter any hacker just report them, it is only a matter of time before they also get banned in the game. It is just a myth that hackers do not get ban.

craggy blade
#

Are duplicated outfits counted in Collecter achievement? 🤔 @spring void

polar marshBOT
#

@rough shore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

spring void
#

@craggy blade no, i dont think so

craggy blade
#

Confirm?

spring void
#

Almost confirm

craggy blade
#

😌 Ok thanks @spring void

cosmic gazelle
#

How can a hacker play in season 8 and get Conquerer and now in Season 9 too and even after getting so many reports they're still slaying

#

They're buying rp and playing 300 400 matches

gritty glade
#

Infection mode removed permanently at 23 October?

cosmic gazelle
#

My KD waa 8.50 and win ratio was 52% a week ago and now my win ratio is 36 and kd 5.20 all because of this bloody hackers in 3/5 matches

ebon nacelle
#

Literally just hit ace and my first match is against a f--king hacker, he's #1 on NA Fpp squads too smh, nice "anti-cheat system"

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@sand prawn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

wtf? this bot is bugged too just like your game.pubgm_LUL
kindly check audit log for my message. cba to type that message again explaining my situation.

untold anvil
#

@bold heron hey

#

There’s just 1 admin on rn idk if he’ll respond

bold heron
#

Hey @untold anvil

night cloak
#

Hola

weary lagoon
#

When playload mode is coming?

untold anvil
#

@bold heron ping logan399

night cloak
#

23

untold anvil
#

He’s a admin

weary lagoon
#

In Asian server

bold heron
#

@vital sluice bro can I get ur help

vital sluice
#

What's up?

rocky epoch
#

@weary lagoon day 23

polar marshBOT
#

@bold heron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vital sluice
weary lagoon
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@rocky epoch. R u sure?

rocky epoch
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yes

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@vital sluice already showed by the image the exact date @weary lagoon

vital sluice
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Check pinned message of the channel and #news

weary lagoon
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@rocky epoch
Thnx for this info

rocky epoch
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you are welcome

weary lagoon
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Actually I thought to get royal pass for season 10 but my parents are not allowing me to use money for any games n all
Is anyone here who can offer me royal pass for a season
I ll return back all 600 uc at the end of 10th season.

spring void
#

@weary lagoon asking for ingame items isnt allowed

rocky epoch
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also wanted

weary lagoon
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@spring void sorry

rocky epoch
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but I don't care so much about skins, I prefer to save my money for other things since I'm poor

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

polar marshBOT
#

@worthy rose:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

rocky epoch
#

if i spend my money on royale pass i will starve because i won't have money hahaha

night cloak
storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

worthy rose
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WHY this happended?

spring void
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We dont provide support on banned accounts

sly minnow
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Anyone with mission pass can share me the week 7 missions?

night cloak
#

@worthy rose Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

polar marshBOT
#

@worthy rose:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

inner arrow
#

Hello plzz help

worthy rose
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Please Help me PUBG

night cloak
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@inner arrow Aloha! How can I help you?

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please help

light trout
night cloak
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where can i find emulator support

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

night cloak
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@vital sluice help

empty pike
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@vital sluice pubgm need all new id to open they should paid money for per id

vital sluice
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You mean make the game paid to play?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

empty pike
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Then hacker will dead

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@vital sluice yeah...

vital sluice
#

Do make sure to forward your suggestion to the customer service in-game as well.

storm flumeBOT
#

You can contact the customer service via the game settings, . Refer to subpoint 6.1 in #481198147478224896 for further instructions.

night cloak
#

@vital sluice if they dislink do i lose my gaming acc activities?

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Like skins and everything @vital sluice

vital sluice
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You need to have 1 social media account connected to your in-game account. Or else, yes you will lose it all.

night cloak
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@vital sluice oh my google play

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So my everything will ok??

vital sluice
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If you're able to login through Google play, yes it's all saved.

night cloak
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@vital sluice but atfirst

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I linked the game with fb

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So any risk with losing?

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@vital sluice

vital sluice
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I already answered you.. why are you repeating from first now?

night cloak
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Oh sorry:( @vital sluice

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Then can i link with my main fb?

empty pike
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@night cloak sure

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@night cloak u can....

night cloak
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Now how can i dislink??

empty pike
#

you also see login option with social media

normal fulcrum
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@night cloak Once linked, social account cannot be unlinked

night cloak
#

Wut:(

idle dew
#

hoa to access emulator channels?

#

I'm a Emulator player

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @idle dew.

polar marshBOT
#

@echo crown:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

idle dew
#

but rn I'm on mobile

normal fulcrum
idle dew
#

I can't open this channel , why?

normal fulcrum
#

Congratulations @echo crown

inner arrow
#

Help

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @idle dew.

inner arrow
#

My prblm not solved

polar marshBOT
#

@inner arrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

quick basin
#

Hi I need help

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My login achievement is stuck to 54/60

stable drift
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Where can I report a cheater? Im so piss off of this game every single match I have to die catch by a cheater

opaque ginkgo
#

Which screen recorder should i use in android to record ingame voice + external

night cloak
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@stable drift Use the report option when you get killed by them

opaque ginkgo
#

Anyone here to tell me?

night cloak
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If you have a Samsung device @opaque ginkgo you can use mobizen

opaque ginkgo
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@night cloak its vivo z

night cloak
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Then im not sure

spring void
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@opaque ginkgo you can google for that, it is not directly a pubg mobile related question

quick basin
#

Is there a way to talk directly with somebody from the support regarding my issue?

opaque ginkgo
#

@spring void okay, but google also don't have any solution 🤣

real bobcat
#

Data has been changed problem ?

spring void
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@quick basin it displays hoghest progress your streak may have broken at 54 and now you need to start from 0

quick basin
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Well how do I know where am I at now

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It should reset if you are right

echo crown
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I feel like the just put that thing there to check to see if I was cheating

spring void
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It doesnt reset as it displays highest progress

polar marshBOT
#

@tough skiff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Hello, @stable drift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

eternal root
#

hi

polar marshBOT
#

@lethal zinc:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

violet quail
#

this game is full of hackers

night cloak
#

@violet quail yes so sad...

hazy phoenix
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@night cloakfull to emulators

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I face 1 in 20matches in mobile

night cloak
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Emulator players match against emulator players it's not possible for them to get in the same game as you if your playing on mobile.

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pls help pls help

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@night cloak what's your issue

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@night cloak I asked customer service for unlink my social media and game

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Do will unlink google play too

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?

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Then i will lose all

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Well the only way to unlink your social media is to contact CS

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@night cloak i contacted

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Did they reply?

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They said 2 options 1 is link another