#questions

1 messages · Page 635 of 1

polar marshBOT
#

@hard night:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

keen surge
#

@merry sandal salam irani hastin ? ye soal dashtam

polar marshBOT
#

@small stone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ornate niche
#

Hello

kind geyser
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I want to know if we are going to be hurt ??? due to this error

night cloak
#

@polar marsh solution for Bangladesh

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@kind geyser most likely not because one of my friends account was also suspended and its fine now, please email pubg, and fill the form in #news

silver coral
#

@night cloak What is the issue?

kind geyser
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@night cloak I already filled out the form with my 2 accounts, now when I enter the game it appears that I am suspended for 7 days for playing with cheaters

heady sparrow
night cloak
#

@kind geyser well did you play with cheaters?

heady sparrow
#

I play at constant 20ms ping but still the game is running like this . Can someone tell me what the issue is here ? And i play at wifi

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@night cloak no

clever grotto
#

hello .. i can tell something..

My PUBGM Connected to Facebook's account and game center But my game center account has been locked .. I want to remove game center account from my PUBGM .. but how ???

night cloak
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@heady sparrow Not You.

cloud wyvern
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Hello

midnight prairie
#

@charred isle bolse k j pubg ban korse? are you from BTRC? or any reliable source you got? stop going after rumours picchi

kind geyser
#

no, and in one of the accounts I'm hardly playing, I was just doing The Walking Dead missions

tidal radish
#

Pubg mobile bd server not fixed yet

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What is your prob

cloud wyvern
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How to can delete Facebook on tha pubg mobile

night cloak
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@kind geyser well there must have been a hacker in your game and you just didn't know?.

cloud wyvern
#

Please

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I have big problems withe Facebook

polar marshBOT
#

@eager trench:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

empty pike
#

@cloud wyvern setting thn app

cloud wyvern
#

@empty pike i cant

kind geyser
#

only if that happened then, unfortunate, at least I did not lose count, the way is daki a week up the patent again @night cloak

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@eager trench 😕

cloud wyvern
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I talked to support Facebook cannot be unlinked

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What can i do

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My account is hacked

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In the Facebook

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I want to change the link

kind geyser
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the way is to wait a week

night cloak
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@cloud wyvern the best thing you can do is change your Facebook account password, or email pubgm.

cloud wyvern
#

I can't change my password because my verification code doesn't arrive

night cloak
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Well then contact pubgm

wooden mirage
#

@cloud wyvern you can try other methods to change your Facebook, try choosing the option to forget password and then follow the steps

polar marshBOT
#

@maiden sinew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@maiden sinew:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

night cloak
#

Whats wrong in inventory clothes gun skins and others are not available

polar marshBOT
#

@wary current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

#

@little sun:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@little sun:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

lethal egret
#

is pubg mobile banned in bangladesh?@bold siren

hasty tree
#

@lethal egretyes

polar marshBOT
#

@edgy plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bold siren
#

We don't have any news regarding that, @lethal egret.

empty pike
#

@bold siren banned from bangladesh.......

night cloak
#

Whats wrong in inventory clothes gun skins and others are not available help ?

rancid shuttle
#

@polar marsh when pung payload mode will come?

polar marshBOT
#

@somber field:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@somber field:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

#

@smoky oxide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hoary nebula
#

When is payload mode coming?

#

@polar marsh

safe oracle
#

Dear Bangladeshi pubg mobile user I have a new news . Bangladeshi government are unblock pubg mobile ip and now you will play without DNS. Thank you

sonic dew
#

And I hate that voucher image.... it’s very low resolution

#

I’m Requesting to remove that

night cloak
#

😂

sonic dew
#

🤣😝😜

lusty atlas
night cloak
#

@lusty atlas they are working on fixing the issue, refer to pinned messages for further information, you account is most likely not suspended.

pulsar geyser
#

Thank you to bug-g

night cloak
#

@sonic dew why do you even care 😂

sonic dew
#

I care everything

night cloak
#

Tbh that made me laugh XD

sonic dew
#

I’m sorry but it’s important to look after everything

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Not just designing a beautiful game

night cloak
#

If you want to chat

calm python
#

Finally pubg loading issue fix Bangladesh 🥰
Happy gaming love pubg

bleak tartan
#

Alert : Bangladeshi users you can enter pubg without any vpn/1.1.1.1 dns changer and also can communicate with others.

sonic dew
#

@night cloak you calling me to Pubg chat?

night cloak
sonic dew
#

Ya

mild lark
#

@lusty atlas me too after got "Data has changed and you have been disconnected" and submit form

ancient whale
#

Need help i just wanna know that is this game banned in bangladesh?

lusty atlas
#

u can help me ?

night cloak
#

I can

lusty atlas
#

how bro

night cloak
#

What's your issue?

kindred raven
#

I was casually playing the game (6/10/2019) around (2:22PM) then i got a msg saying data has been changed, And i never used a third party program before, I was recording the screen with screen capture, i have the video already so please help me.
Video links is not allowed to be posted here so i can semd it private or any channel.

polar marshBOT
#

@kindred raven:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

#

@lusty atlas:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Read pinned messages for further information

hasty tree
#

@night cloakdata changed issue now make me 7 days ban...why?

bleak tartan
night cloak
#

@hasty tree What's the reasoning for your suspend

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

merry sonnet
#

uc for money event not available for me

hasty tree
#

@night cloakteamup with cheating people

night cloak
#

@hasty tree did you teamup in solo, or did you play with a hacker?

merry sonnet
#

someone help me

#

i can't see uc for money jar event

mild lark
#

nothing has changed after file claim

hasty tree
#

@night cloaki play solo and random..some time duo with friend but she not hacker.only vpn use..she have same data changed problem now she got 90 days ban

stone sedge
#

@hasty tree from Bangladesh?

merry sonnet
#

any one here

#

mods

hasty tree
#

@Rabeen (Cronus)#4807yes

merry sonnet
#

is this event pubgm support or what

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

stone sedge
#

Aww shune bhalo laglo

bleak tartan
#

Hello

wet sand
#

its a confirm news that. Bangladesh GOVT has removed all kind of block from PUBG MOBILE. Now everything is normal.
at last we can play without any login prob.

hasty tree
#

@stone sedgemejaz kharap vaiea fao fao pubg ban dicce

polar marshBOT
#

@stone sedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@onyx gorge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

neat turret
#

The new crate opening UI is predatory and disgusting. Fix it now or add a confirmation screen.

stone sedge
#

why the bot muting me from discord?PubgmConfused pubgm_hidethepain

polar marshBOT
#

@plush wharf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@plush wharf:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

stone sedge
polar marshBOT
#

@ember axle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@trim crypt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Now we can play the game without any vpn or dns changer ♥♥

split knot
#

The log in issue is still not fixed i just checked

night cloak
#

In Bangladesh

split knot
#

Its not fixed @night cloak

#

I cant log in normally

pine ridge
#

The login issue of bangladesh seems fine now. ICT minister of bangladesh has confirmed it on his own social platform timeline.

Thanks all for ur support.

night cloak
#

I just logged in... I think it’s rolling out so it'll take some time...

stone sedge
#

@split knot It would take some time wait patiently

bleak tartan
lime badger
#

Hi I was wondering about changing the country/region in pubg and why its not appearing in the settings

tender gulch
#

PUBG unbanned in Bangladesh, Happy gaming again. 🙂

lime badger
#

The events are not apprearing and it depends on the region and I am from UAE

#

I tried doing a guest account and it appeared normally

#

Please help me

polar marshBOT
#

@tawny mulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

split knot
#

This bot is spamming the hell out of this text lol

spring void
#

It stops people from repeatedly questioning about same issues

split knot
#

Yeah i get it

#

But is pubg log in and voice chat back to normal?

polar marshBOT
#

@fervent glacier:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@fervent glacier:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

lusty reef
#

good news for Bangladeshi players pubg now open in Bangladesh.... but one of my friend get ban because of vpn... what can i do for him??? is there any way to gain access to his account back???

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @lusty reef. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lime badger
#

Please help me with region issue

#

Please I want to give away some diamonds for my friends

spring void
#

@lime badger can you explain?

polar marshBOT
#

@gritty sedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@fiery hearth:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@fiery hearth:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

woeful sage
#

Account

lime badger
#

I am facing some issues with the events, they are not appearing. I figured out that it is related to region/country in the basic settings

night cloak
#

Hello,
After the update i can't exit the game from the tool bar.
I have to go outside the game and end it's task.
Please look into this issue.

polar marshBOT
#

@wary rapids:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lime badger
spring void
#

@lime badger some events are region restricted

lime badger
#

But i am from UAE

#

And it appears to all my friends

empty pike
#

thanks all for support us to joining pubgm

#

from Bangladesh issu

polar marshBOT
#

@median kernel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gray bolt
#

Türk yetkili yokmu derdimizi anlatabilecegimiz

night cloak
#

Hello,
After the update i can't exit the game from the tool bar.
I have to go outside the game and end it's task.
Please look into this issue.

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @gray bolt. Refer to #613267301243944960 for language channels.

gray bolt
#

Turkish

spring void
#

@night cloak what do you mean?

severe sparrow
#

Can we get a server in Bangladesh. we always get high ping in indonesian lobbay and they get low ping. so they kill us fast. we are lots of players in bangladesh. so when we get our own lobbay.

#

and when we get 20ms - 30 40

polar marshBOT
#

@quick spear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@quick spear:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

spring void
#

@severe sparrow you can suggest ingame, i will forward it too

severe sparrow
#

how i can suggest ingame?

storm flumeBOT
#

You can contact the customer service via the game settings, @severe sparrow. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

severe kestrel
#

after update lag increased

lethal pewter
fickle gazelle
#

hey pubg banned in bangladesh?

silver coral
#

@fickle gazelle why do you say so?

rigid nymph
#

@lethal pewter i mean he only played 18 matches, so yeah having a 14kd is actually normal considering the number of matches he played

fickle gazelle
#

@silver coral because here all websites says that the government of bangladesh ban the game

peak axle
#

Where is the new mode ?

lethal pewter
#

@rigid nymph HE Doing High jump killing enemys with out any scope 200 m far

night cloak
#

Hi @fickle gazelle! The game was blocked by the government. Niw you can play the game. They have unblocked it again. Happy gaming!

lethal pewter
#

@rigid nymph u Are Saying its normal

spring void
#

@peak axle it will be out soon

rigid nymph
#

@lethal pewter i didn't know that he was jumping high, i was just judging by the number of matches played

night cloak
#

Hey I wanna download pubg beta as I will get free wifi

#

Tomorrow

ocean fractal
#

@lethal pewter its new account. Could be cheater or old player. Cant judge only with 14 matches.specte him and judge

night cloak
#

Can anyone provide me with the link to download pubg beta ???? Then ping me!!!

devout garden
#

beta ? of which version

lofty tapir
#

Hello Sir,

This is Projjal Khisa. I am from Bangladesh. I am having some issues to
login to my account from yesterday. It says that Your account has been
disabled for violation of Pubg Mobile guidelines. But I haven't done
anything wrong from my account & I follow every Pung guidelines carefully.
I see that there is a login issue from Bangladesh from a couple of days
which might be a reason behind this. We, Bangladeshi players, we're unable
to login to our Pung account that's why we started VPN as per the Pubg
mobile discord server suggested. We played fair but used the VPN just to
enter the game. But we got banned.

Please verify this issue. Thank you very much.

Player ID: 544408282
ID Name: InvokerXX
Email: projjal20@gmail.com
Session 9 Royal Pass membership.

lethal pewter
#

@ocean fractal He is not my frnd he klled me then i spected him

ocean fractal
night cloak
#

Latest beta version available

spring void
#

@night cloak there is no beta as of now

night cloak
#

15.0 beta

#

@spring void

spring void
#

@night cloak it is closed as update is already out

last ridge
lofty briar
#

Hello how can i download pubg mobile on iphone using mobile data

#

Its not downloading

night cloak
#

@lofty briar
Search on YouTube

lofty briar
#

I did no answer that can help

night cloak
#

You will get better help from video tutorial

#

hello

#

i'm having a problem

#

it's not letting me log in on any Tencent game, not just PUBG

#

all of them give me the same error "Failed to log in. Please Try again"

lime badger
#

Is there any way to change a European region

#

Btw my account supposed to be UAE

#

How come they transferred it?!

#

Please help

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

oh god unlocks on 2029

#

that person must've done some really bad cheating

#

anyways can someone help me with my log in issues

lofty briar
#

Please i need help

night cloak
#

connect to a Wifi like it says lol @lofty briar

supple horizon
#

After the match was over, I can't view my own results it suddenly coming bacm to the lobby!

lofty briar
#

I want to download pubg on mobile data

#

@night cloak I don’t want wifi

#

It took to much

night cloak
#

then it won't work unless you connect on wifi lol

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

supple horizon
#

@lofty briar now turn on flight mode and restart atter that off flight mode and continue

night cloak
#

the only reason it doesn't work is because you refuse to fix the error lol @lofty briar

lofty briar
#

@night cloak hahahaha loook wifi take more than 2 days to download thats why

night cloak
#

now can someone help me with the "Failed to log in. Please Try again" error

lofty briar
#

@supple horizon i ll try

pine girder
#

Hi I have a problem. I play with 40 ping and I'm teleporting very much. It's servers fault or my Internet fault?

supple horizon
#

@pine girder i think server

karmic notch
night cloak
#

ppl pws help i wanna play PUBG

upper ocean
mild saffron
#

@lofty briarhelp i want my account back please

glad bough
#

there is a email that i can send a video that i recorded of an hack?

tidal radish
#

Bd server fixed thanks pubg

night cloak
#

hello
i'm having a problem
it's not letting me log in on any Tencent game, not just PUBG
all of them give me the same error "Failed to log in. Please Try again"

glad bough
#

?? please help because th game is full of hacks

light trout
#

@glad bough Please upload the video on video hosting websites such as youtube and send the link to in-game customer service.

night cloak
#

@tidal radish can u logu=in without vpn?

#

i can bro lets goooo

lofty briar
#

@mild saffron i cant i lost my account to

mossy harness
#

How to do a ledge climb

frozen iron
#

The form has been filled out

My account was blocked by you by mistake. Please reconsider. thank you

id / 536474640

light trout
#

@frozen iron Are you talking about the data error message?

frozen iron
#

yes

light trout
#

@frozen iron Can you check again like right now?

polar marshBOT
#

@frozen iron:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

agile stag
#

@light trout The form has been filled out

My account was blocked by you by mistake. Please reconsider. thank you

id :5275435441

light trout
#

@agile stag Hello! Can you please check again like right now? It seems like the issue has now been fixed.

polar marshBOT
#

@agile stag:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glad bough
#

@light trout there is a email that i can send a video that i recorded of an hack? please help because the game is full of hackers

#

please dont tell me report in the game because no one make something about the reports

light trout
#

@glad bough Unfortunately, only the in-game customer service deal with the account suspensions. There do are emails but only for those cheaters who were in Esports.

last ridge
#

this to that, wtf

glad bough
#

so there is no email ?@light trout

pure jungle
#

@light trout did the login issue in. Bangladesh has been solved

#

?

polar marshBOT
#

@glad bough:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pure jungle
#

@polar marsh did the login issue in. Bangladesh has been solved?

ornate crescent
#

hi

light trout
#

@glad bough We do not recommend the usuage of VPN.

oak locust
#

hi

glad bough
#

@light trout there is problem with using VPN?

#

@light trout aha ok

#

thanks alot

oak locust
#

hy

glad bough
#

and when you will solve the cheaters problem

light trout
glad bough
#

at least make for the cheaters a separate server if you cannot handdle it\

polar marshBOT
#

@vale stream:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ornate crescent
#

There is a player that uses the hack I want to report

hidden slate
#

@bold siren pls check Dm

light trout
#

Cheaters are regularly being banned everyday and a list of banned players is sent in #news, @glad bough

storm flumeBOT
#

Hello, @ornate crescent!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

hidden slate
#

Its very important

bold siren
#

Report them in-game, @hidden slate. We don't deal with hackers here.

glad bough
#

@light trout hhhhhhh and in each game i get more than one hack

polar marshBOT
#

@hidden slate:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

ornate crescent
#

Home hack player video on youtube

last ridge
#

mods, better send that to devs

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

last ridge
night cloak
#

It reset?

last ridge
#

no, it changed to cost $

#

which it didnt say it did before

night cloak
#

Ohh I didnt notice that, sorry I can't help with this since I don't play global version

light trout
#

@last ridge What seems to be an issue here? You already tried your luck for the first time and got 122 UC so the message changed.

last ridge
#

but first it shows it doesn't cost, now it does, why tf

#

wym tried my luck? i won 2 games for that, and i dont even get it after earning it

#

and, no, i didnt get any uc

polar marshBOT
#

@gaunt bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@dusk wing:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Hmmm guys what's the matter with UC for money jar.

last ridge
#

shouldnt cost money, the uc needs to be earned, devs need to be replaced, as the current ones are just greedy

night cloak
#

Lol

last ridge
#

no support for f2p

night cloak
#

Wasn't expecting that.

last ridge
#

before winning 2 matches and after

#

bs

storm willow
#

Which country?

last ridge
#

USA

night cloak
#

I don't think they released it globally.

#

As I can't find the event but when I leave the match only if my teammates are alive there is this UC for jar 0+ thingy.😑😑 Stupid Devs.

tender kite
#

hello , anyone can help me ,?

#

I have problem , your data has been changed , I do not know how to fix this

polar marshBOT
#

@tender kite:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

abstract zenith
#

help

#

@everyone i need help

polar marshBOT
#

@deep stratus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

abstract zenith
#

i have lag in pubg mobile and my ram : 4

#

Graphics card : 1

#

Processor : 2

#

windows

polar marshBOT
#

@vast prairie:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @abstract zenith.

lethal pewter
slim quarry
#

i cant install gameloop .. can anyone help me ?

night cloak
#

@slim quarry React to E in #613267301243944960 to get the Emulator role, and then you can ask for help in #emulator-support.

sand warren
#

If you do not want to send a message to the user, you will be able to use this option.

static spear
#

hi

#

need help

normal fulcrum
#

State your issue @static spear. Someone will definitely help you

static spear
#

Your account is blocked I don't know why I don't like cheating methods
three months

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @static spear. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

eager magnet
abstract zenith
abstract zenith
#

help

tall ridge
#

@static spear its an error scroll up

celest field
#

My account has been blocked I don’t now why. i don’t use cheating

tall ridge
#

@celest field look at my screenshot

#

It’s an error. Scroll up and goto the form link and fill it.

night cloak
#

Hello

#

sir game is lagging and sticks problem , smoothness and graphik not good problem 3GB RAM in vivo Y71 handset.

tall ridge
#

Bushan, 3gb isn’t that good. I used to play on huawei y7 prime 2018 3gb ram.

verbal cave
#

Please, can u help me

tall ridge
#

Try lowering graphics and increasing drame rate to max for smoothness improvement

verbal cave
#

My Facebook account was hackerd and stoped

#

And icanot open my pubg account

tall ridge
#

Contact facebook for account recovery i guess

normal fulcrum
wooden mirage
#

@verbal cave is it linked to your email?

shadow idol
#

Finally Bangladesh unblock PUBG'S server QBZ95

normal fulcrum
#

@celest field If you think your account ban is unfair, please use file claim button. Give them a good reason to look into the case. Please don't expect an immediate reply. Reply might take weeks depending on support ticket they receive

#

@verbal cave No one here is responsible for social media account hack. Have you linked any other account with pubg Mobile. Like Google Play or twitter?

verbal cave
#

@wooden miragejust linked with Facebook

#

I tried to call service center but...no body help me

echo crown
#

@normal fulcrum what do we put in file claim?

wooden mirage
#

@verbal cavei meant is your Facebook linked to your email address or vice versa

verbal cave
#

@wooden mirageyes

wooden mirage
#

@verbal cave ok when you log into Facebook you're not about to use your own password correct?

normal fulcrum
#

@echo crown You need to tell them why you think the ban was unfair

verbal cave
#

@wooden miragemo my account was disabled

wooden mirage
#

@verbal cave log in with the same password you've always used to log in, it'll say it's an old password, after that you select you've forgotten your password and follow the steps through to your email

#

@verbal cave it should take you to steps where it asks for an official ID with your picture and name.

tall ridge
#

@echo crown in case you were innocent, scroll up and fill the form

verbal cave
#

I tried, but account was disabled

wooden mirage
#

@verbal cave check your email to see if there are any suspicious messages regarding your Facebook account

verbal cave
#

@wooden miragei canot to access to this step

#

When i tallking service center, always closed chating

echo crown
#

I filled the form yesterday thank you@tall ridge

tall ridge
#

Yw 🙂

polar marshBOT
#

@torn bay:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wooden mirage
#

@verbal cave well I can't help with much always use 2 way factor

polar marshBOT
#

@kindred zinc:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@quartz silo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

light trout
#

@quartz silo We do not recommend usage of VPN.

polar marshBOT
#

@opal pond:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@stone cipher:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
polar marshBOT
#

@eager glen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

quartz silo
#

@light trout : So VPN will cause penalties?

#

So what would be the safe way to remove operator restriction?

normal fulcrum
#

@quartz silo Are you from Bangladesh?

uncut depot
#

I have an iPhone 7, and when i play, i experience major frame drops

#

how can i fix that?

night cloak
#

@neon patio 1. Character ID : viper360e

  1. Character's Name :5610355875

  2. Data Changed suddenly

  3. Brief description of the issue :
    I'm unable to login to my account it's showing your account has been temporary frozen
    But I haf not done anything wrong on my account I follow every Guidelines and terms carefully There's a login issue in Bangladesh for couple of days. We Bangladeshi players can't login simply to pubg mobile! that's why we many people started using vpn for the game. We played fair just used the vpn for entering the game but we got banned .
    Verify about it please.
    Thank you.

bold siren
normal fulcrum
#

@uncut depot Do you have enough space available?

oblique lotus
#

Plz Fix The Lag/ Frame Freeze Issue That’d b Great @polar marsh #questions

#

PLZ!!!.......

normal fulcrum
#

@oblique lotus Which device are you using?

polar marshBOT
#

@strong pike:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@blissful leaf:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

crystal pond
#

i am unable to login fo my account its showing your account has been disabled for violation regulations fof PUBG Mobile Guidelines..
My account ID : 5165893470
But i had not done anything wrong on my account i follow guidelines and terms carefully..
thank you

normal fulcrum
#

@crystal pond Use file claim in game and wait for the reply. Reply may take a week or so

crystal pond
#

Okk

polar marshBOT
#

@karmic notch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

karmic notch
surreal fractal
#

This guys are holding Region titel in Bangladesh.. They are using hacks.as you can see.. 48% headsoot.. Why Don't you guys ban this hackers?

#

Id : 5598917922

copper portal
#

@surreal fractal Kindly report him via the in-game reporting system. You can find the Report button in the bottom corner of the statics profile of the player.

long dagger
wild otter
#

HaCkErS HaLp. You people know there is a report button, ingame... for a reason.. right?

#

Use it 😂

polar marshBOT
#

@balmy forum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@wild otter:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

oblique lotus
#

@normal fulcrum iUse iPhone

wild otter
#

I have a suggestion for pubg mobile, is it worth submitting? If so, where do I submit it? I'd like to see a way to copy FPP controls over to TPP and vise versa.

balmy forum
#

Hello

#

Fix #pubg_mobile

#

Its bleeding

#

No more money for you

#

I will not spend a 0.001$

bold siren
#

Interesting, but feel free to refer to #chat & #pubg-mobile to share your opinion, @balmy forum.

static patrol
#

hi , my tier has rest to bronze 5 after bug Data vhanged

#

@lime juniper hi , my tier has rest to bronze 5 after bug Data vhanged

bold siren
#

Try to login again, @static patrol.

wild otter
#

Giselle, any idea where I should share my suggestion? Or if it's even worth submitting?

static patrol
#

my account disabled 7 days and my tier rest after bug data xhanged

wild otter
#

Sorry, not trying to bug. But I see chat is busy in here :)

polar marshBOT
#

@balmy forum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

bold siren
#

In-game customer service, @wild otter. But feel free to share it here too.

static patrol
#

@bold siren my account disabled 7 days and my tier rest to bronze 5 without any reason knowing after error data xhanged

wild otter
#

Thank you! My suggestion is :: Adding a way to copy your controls from FPP to TPP or vise versa. I will also submit it ingame.

#

Thanks again.

static patrol
#

@bold siren please help me for my account thanks

bold siren
#

Refer to #news, @static patrol.

static patrol
#

thanks , but My tier will not return !

polar marshBOT
#

@novel ocean:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@novel ocean:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

static patrol
#

@bold siren Whatever gets me is caused by error data xhanged

azure iron
night hill
#

@lime juniper

#

i had problems with data has been changed

polar marshBOT
#

@night hill:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

#

@night hill:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

solid bloom
#

i need help

spare nest
#

Pubg is unplayable for me (device: iPhone 6)

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @solid bloom. Remember to read through #481198147478224896 before asking questions in the support channels.

bold siren
#

Mind elaborating, @spare nest?

spare nest
#

sorry, but what does that mean?
im restarting and repairing my client daily, but i still have lags, that kind of sucks, cuz before the update it was ok

#

kannst deutsch reden mu

onyx cairn
#

use our feedback channel, provide all issues there. @spare nest
It's english only, here 😉

spare nest
#

kk

charred nexus
#

HOw do we turn on the resource pack

#

that we downloaded for 1GB

lucid topaz
#

@polar marsh

polar marshBOT
#

@lucid topaz:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@charred nexus what do you mean?

midnight surge
#

Plzz add a server in India

#

The ping is really high here

wooden mirage
#

@midnight surge don't you use have EU?

night cloak
#

@midnight surge there is already a server for India! GWskaipGiggle

midnight surge
#

So many players in India but only few servers

wooden mirage
#

And also NA and Asia

polar marshBOT
#

@midnight surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wooden mirage
#

@midnight surge you guys have most server to play on.

midnight surge
#

No we don't

#

Streamers have WiFi so they get direct access to servers

wooden mirage
#

@midnight surge there are many Indians on NA,EU and Asia

midnight surge
#

But we don't

#

Some parts of the country gets connected to Chinese Asian server

wooden mirage
#

@midnight surge you playing on data?

night cloak
midnight surge
#

Yeah

night cloak
#

You can give your suggestion here and a moderator or contributor will note it!

wooden mirage
#

Then that's your problem why you have high ping @midnight surge

midnight surge
#

How do I connect to only Indian server not Chinese ones?

night cloak
#

@midnight surge you have to play with Indian players only to access Indian server!

midnight surge
#

I hate pubg

night cloak
#

I need help

midnight surge
#

I play with randoms

night cloak
#

@night cloak hi! What is the issue?

pure urchin
#

I had a problem yesterday when I entered my profile, the massage said that # data was changed and the connection was lost, then nothing!

midnight surge
#

*matchmaking

night cloak
#

Where is the uc jar i can not find .May you help me please ?

wooden mirage
#

@pure urchin you'll get a message soon. Contact customer care. Likely you've been banned

midnight surge
#

Yo plzz help me

pure urchin
#

But today I tried to access my account and my account was blocked in 2020, and I'm not using any scams so why is this happening,
Please help me solve this problem,

night cloak
#

Nobody can apparently only the file claim can

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wooden mirage
#

@midnight surge are you able to switch to switch to EU server?

midnight surge
#

Yeah

#

But Asia is huge

wooden mirage
#

@midnight surge try EU server and see what your ping is like

midnight surge
#

We have Russia, India,China , Japan, Pakistan

#

EU ping always little higher

wooden mirage
#

Can you access wifi?

midnight surge
#

Indian geography is terrible for internet

#

I play on data

wooden mirage
#

Yes but can you access wifi somewhere?

midnight surge
#

I used to get 50-60 Ms earlier

untold anvil
#

Anyone else having this issue? My game restarts when I minimise it to open another app

midnight surge
#

You thought we have free WiFi like in other countries??

#

No we don't

wooden mirage
#

@untold anvil that seems to be Ram acting up

polar marshBOT
#

@midnight surge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Sup

untold anvil
#

@wooden mirage maybe

night cloak
#

Happens to me to

wooden mirage
#

Factory resetting your device after you back up is definitely good to do @untold anvil

untold anvil
#

@wooden mirage yeah right I’m not resetting my phone lol

night cloak
#

It might because something is killing the app

#

;_; I turn on auto start so it doesn't do it again

#

Certain device have it

versed current
#

Hello, in short, they hacked me, in PubgMobile, to be more precise, I wrote my account via Facebook, I filled out support and a bunch of other documents. I answered technical support right in the game, they wrote the last step was left to clarify your data in order to qualify for your account, wrote Manuela.S I dropped it all 3 days ago. Question: If you have such information, how many of those support will answer or send some kind of email?

drifting lark
#

What would happen if I tried to use 500RP S10 card today?

night cloak
#

@drifting lark It won't let you.

#

@versed current Unfortunately, if you look into the login page, there's literally no way to login without a linked social media. They might introduce some other features in future to recover access to your profile, but for now without Facebook's help, it isn't possible.

versed current
#

Thanks,Cleopatra,i want last question if they can delete Hackers social media and add my Twitter account?

polar marshBOT
#

@pure urchin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@pure urchin:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

night cloak
#

@versed current Unlinking social media is still not an option. And most importantly, they cannot add your social media without you doing that. It's you who have to give permission from the social media so that the developers can access. And it's not possible to get this permission without the actual process.

polar marshBOT
#

@verbal oxide:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@summer canyon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

Any suggestions to fix my issue? My phone really heats up when I open Pubg after the update. Even without doing anything in-game.

slow tangle
#

Money jar event is locationn based?

polar marshBOT
#

@karmic bobcat:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@solid bloom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@rustic pecan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@rustic pecan:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

spare trail
#

hey has anyone reported about custom rooms being bugged out sometimes? and is there anything we can do about it other then make a new room

lime badger
#

Why pubg customer service never reply?

obtuse aspen
#

hello @everyone im today in 6:00 AM logout my account "twiiter" and login agine i get that masssage "Data has changed and you have been disconnected."
now when i login !! see that " your account will be banned for violating regulations " UNLOCK ON : 2020-01-16 !!! Why that???????

versed current
#

Thanks @night cloak Cleopatra for responding to me,and to my questions.But this is sad when you wake up at one morning,and hacker hack you account,and what you can do nothing,because Facebook not give my account back.But thanks

lime badger
#

Why pubg customer service nvr reply?

night cloak
#

@versed current That is why we always recommend people to add a 2FA in their social media settings and at least a pin/pattern on your phone. That way, your account will be secured with your phone.

cosmic root
#

مرحبا

اريد المساعدة لقد تعرضت لباند 😭😭

bronze flame
#

لا تلعب بهاك يازق عشان ماتتبند

sudden breach
#

Wot

#

Does that mean

cosmic root
#

اانا ما بلعب بهاك ولا استعملته حتى في الرسالة مكتوب حظر بسبب مخالفة القواعد وليس الغش او التحالف

#

يوجد عندي مقطع فيديو يوضح المباراة و وقت اخدت باند يعني كل شئ مصور

polar marshBOT
#

@viral sundial:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

somber solstice
#

English only outside of the language channels, please. @cosmic root @bronze flame

versed current
#

I know @night cloak that’s late.But will they be able to compensate me for damage and return all my things, since I didn’t do anything at all, they just hacked me. And thank you @night cloak very much for responding very quickly

polar rover
#

Whats the UC jar for??

polar marshBOT
#

@cosmic root:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@versed current Welp, unfortunately securing your account is your own responsibility and the developers will not be liable for anything you lost during the process, unless there was an error from the game - for which you can get compensation.

somber adder
#

I can't login to pubg because my Facebook account which was linked with my pubg account had been disabled.And Facebook team isn't recovering my account I need my account plz hell me recover my pubg account to a guest account I had cost a lot of money on that account.Plz help me I know pubg isn't dependent on Facebook.Kindly recover my account.
My pubg account name is:尺ノP๛丅み๏R
And ID number is:5207864588

night cloak
#

@somber adder Unfortunately, it's not possible. You can ask Facebook to review your account. And we always suggest to add a secondary login method, in case situations like this happens.

somber adder
#

I asked Facebook 1 weak ago they are not responding

#

pubg isn't dependent on Facebook the why someone isn't helping me

#

I need help please

night cloak
#

@somber adder If Facebook can't help, there's no other way. You are welcome to create a new account and make sure to link it with two social media this time.

somber adder
#

I hate Facebook they disabled me mistakenly and now they aren't ready to recover account backkkk

#

I send appeal also.ID information also and till now they didn't respond to me

hoary ivy
#

when will data has been change fix? i need 35 point for motor skin...😩 😫

polar marshBOT
#

@hoary ivy:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

night cloak
somber adder
#

ok thanks a lot I will try this now.Thank you so much

plush spruce
versed current
#

@night cloak Unless hacking a PubgMobile account is an in-game mistake, because I didn’t pass my account to anyone. Thanks again for the help provided to me, if I had been tech support and knew that the person did nothing and knew his situation, I would I did everything to return the account to this honest player, because it is the problem of Facebook and PubgMobile that they are hacked, little hackers and fool people. I hope everything will be different in the future, if you don’t get angry, you just would know how, I wanted to return my account.

night cloak
#

@plush spruce Unfortunately, region changing feature is not available for Europeans.

plush spruce
#

@night cloak i live in mauritius..

#

In the indian ocean near africa, more likely asia than europe

night cloak
#

@versed current I know it's very frustrating to lose your favorite game account where you made a lotta progress. But, it is also not possible to hack in game account because there's no such thing. You use your social media account to access the game and there is no other way. You may want to check your social media login activities to see if someone logged into your account. It is also possible to physically compromise your phone and do all that without the social media hassle.

And then again, if nobody logged into your account what is the issue you are facing now to log into your game?

#

@plush spruce Welp, it looks like you have selected Europe while registering your profile the first time. The only option you have rn is to create a new account to enjoy the regional offers.

plush spruce
#

@night cloak oh well nevermind then lol
Thank for the help

runic niche
#

@plush spruce You can't change your region because it was made in European Union

night cloak
#

@plush spruce You are welcome!

clear dagger
#

Man, This sucks... I’m on the Korean version and I’ve got voice packs such as the Moon Bunny Voice, And since the Korean and global version are in sync, The people on the globe version can hear my voicepack, And when this update came out you had to download like everything, and you also need to download voice packs to hear them, but since the moon bunny voice isn’t out on the global version, you cannot hear it... I’ve spent so much money trying to get that voicepack.

sinful gale
#

Damn rip

night cloak
#

@clear dagger Those are exclusive to Korean version, no wonder why it was separated.

clear dagger
#

:/ It wasn’t separated before

runic niche
#

@clear dagger you can hear it

#

Global players can hear it, i have heard random japanese words from quick commands before.

#

they do not translate though

clear dagger
#

You can’t

#

I’ve already tested it many times

runic niche
#

perhaps its only certain voice packs

night cloak
#

Lol

runic niche
#

tencent insists on maintaining a separate shop for korea/japan. i wonder why

clear dagger
#

Yeah, Probably for voice packs that are out on the global version

runic niche
#

no, there is no japanese voice pack on the global version

night cloak
#

Well the Korean is not tencent is problem so everything shop and stuff is controlled by PUBG corporation

runic niche
#

ah, is that why?

clear dagger
#

It’s sucks so much

night cloak
#

Ye it's published by different publisher for Korean version

#

So tencent don't give an f about Korean version

runic niche
#

i would rather have this than the bot spamming

somber solstice
#

the bot isn't spamming. its messages are triggered by people asking for support with certain issues. it would be either the bot "spamming" or people spamming asking for help with things that we can't help with.

polar marshBOT
#

@versed current:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

toxic crag
#

My game account is linked to Facebook, can I add my email ?

strong musk
#

hello

desert wraith
#

Aye just wanna make sure that I'm not the only one that got their UCs wasted by opening a crate

night cloak
#

@toxic crag Yes, you can add a second login method. Simply go to your game's basic settings.

#

@strong musk How can I help?

#

@desert wraith me too

desert wraith
#

That's good to know

#

Rip my next season pass

ocean fractal
#

@desert wraith i was about to. Thanks to my ultra instinct

midnight lily
#

how many here? admin

night cloak
#

@midnight lily How can I help?

midnight lily
#

I want support Can you help me? In particular the game

night cloak
#

@midnight lily Can you let me know what is the problem you are facing?

midnight lily
#

My Facebook account was stolen

runic niche
#

@midnight lily contact facebook support

azure patrol
#

Is there a room dedicated to the Arabic language?

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

midnight lily
#

I am linked to Facebook, and Gmail

azure patrol
#

Is there a room dedicated to the Arabic language?

midnight lily
#

@night cloak

night cloak
#

@midnight lily Recover your Facebook account. Go to Facebook > forgot password and follow up with the process.

midnight lily
#

@night cloak I tell you my account was stolen and cannot be recovered,
But I remember gmail,
He entered the game, but he also entered the game

night cloak
#

@midnight lily If you cannot recover your Facebook account, the only option you have rn is the block Facebook access from the game. What you're gonna do is login to game, open settings and contact customer support. And tell them to "revoke access of the Facebook account." Make sure not to write something else to avoid delays. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

polar marshBOT
#

@jagged verge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

midnight lily
#

@night cloak What exactly type

night cloak
#

@midnight lily Block the access of Facebook.

midnight lily
#

@night cloak This doesn't work Come to your screen to show you

azure patrol
#

Is there a place for customer service in Arabic

night cloak
#

@midnight lily Show me a screenshot.

midnight lily
#

@night cloak ok wait

night cloak
#

@azure patrol Customer service is only available in-game for all languages. If you need some general enquiries, you may join the MENA server from #613267301243944960.

signal light
#

Does anyone know what's a PUBGMVIP?

celest field
#

Help me my account has been blocked i don’t why

night cloak
#

@signal light There's no such thing. Where did you see it?

#

@celest field Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

signal light
#

Mention me if you've seen it, I'll delete the link afterwarsd

polar marshBOT
#

@runic niche:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@azure patrol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

midnight lily
signal light
#

I'm just curious on how to get it, since this guy gets 1-3k viewers whilst I have 6-7k.

runic niche
#

@signal light it is slang for so called unblockable hacks, but those are a myth

night cloak
#

@midnight lily No, I need to talk to someone.

signal light
#

Oh, not that, I believe it's a sponsorship.

polar marshBOT
#

@runic niche:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

midnight lily
night cloak
#

@midnight lily other issues

midnight lily
night cloak
#

@midnight lily Account related...

midnight lily
polar marshBOT
#

@dusk marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@dusk marsh:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

midnight lily
#

@night cloak ?

night cloak
#

@midnight lily Other account issues

midnight lily
#

?

night cloak
#

@midnight lily Okay this brought nowhere. Start over, do the same but select the other options instead of Other account issues.

midnight lily
#

come to share?

night cloak
#

Sure.

midnight lily
night cloak
#

@midnight lily Start with 1st one.

light trout
#

@karmic bobcat The game is not designed to be played with controllers. So if you keymap a controller then you can get your account suspended.

midnight lily
#

ok

night cloak
#

@midnight lily Read my previous messages.

frozen quarry
#

hello
can i ask if and when pubg mobile global version will support the 90 and the 120 fps

night cloak
#

@frozen quarry Not until at least 50 different phone has a 90hz and 120hz refresh rate respectively l

karmic bobcat
#

Will Bluetooth controller support happen in the future? Since I have arthritis in my hands it hurts like crazy when I have to claw.

midnight lily
#

@night cloak I do not understand you ?

night cloak
#

@midnight lily Read my previous messages for the basic questions. Until you reach

opaque mist
night cloak
#

@karmic bobcat Controller support won't be a thing in this game.

midnight lily
#

@night cloak But you told me to repeat it

night cloak
#

@opaque mist Try switching to mobile data if you're on WiFi, or vice versa.

#

@midnight lily Yes. Repeat it with the same answers.

opaque mist
#

@night cloak I have on 3 different connections :/

polar marshBOT
#

@opaque mist:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

midnight lily
#

@night cloak When I get out, do I shoot you with the screen?

night cloak
#

@midnight lily Maybe, ask another moderator. I'll be sleeping now.

midnight lily
signal light
#

Any idea?

midnight lily
#

@night cloak No developers do not sleep because they share their role

night cloak
#

@midnight lily Sorry, won't be able to help you. Try with all the options, I'm sure you'll find the solution.

midnight lily
#

ok thx

#

@night cloak thnx ❤

normal fulcrum
#

@midnight lily You tried to revoke access of facebook from pubg?

#

Did it worked?

light trout
#

@opaque mist Can you provide a screenshot regarding your issue?

#

nvm, found one above.

opaque mist
#

Then it says I can’t login for 4 mins

hallow kraken
#

What happens with PPPJ Mobile
You became a stop everyone

night cloak
#

What?

polar marshBOT
#

@hallow kraken:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

dusk marsh
#

@molten crown

normal fulcrum
#

Don't tag everyone @dusk marsh

midnight lily
#

@normal fulcrum no

dusk marsh
#

ma bad its just...

polar marshBOT
#

@dusk marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

You need to provide them reason. Why do you think your account ban was unfair? Tell them that

dusk marsh
#

well i did

normal fulcrum
#

And please don't expect an immediate reply. They will take time to reply. Maybe more than a month

#

@midnight lily I hope your problem is solved by now

dusk marsh
#

well i think there is no reason for this issue tha hackers hacing fun while we the players who pay for stuff getting this....

midnight lily
#

@normal fulcrum I did not ban

polar marshBOT
#

@pastel wren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

normal fulcrum
#

@dusk marsh It's not necessary that someone will be get a ban coz they hack. People get ban for using any kind of 3rd party enhancement tools. Many people gpt ban for using VPN too

midnight lily
#

@normal fulcrum I stole my Facebook account and someone used it
And I have gmail

normal fulcrum
#

@midnight lily You mean to say you lost your facebook account and now you want it removed from Pubg Mobile?

dusk marsh
#

i use emulator i dont do any VPN or GFX tools cuz its gaming pc so i think after the data message i try to log in boom 3 months

midnight lily
#

@midnight lily yes

normal fulcrum
#

@dusk marsh That explains. I've heard people getting ban coz of anti virus. Sometimes some files are detected by anti virus programs. So they try to fix it. In that process, game file are altered a little bit. Pubg Mobile system detects that game file has been changed. And thus, a ban

#

It ia recommended to either use a renowned anti virus programs or add all folders of pubg Mobile to exclusion list of anti virus programs

dusk marsh
#

well i play the game from season 2 with the same things uk anyway i think this problem have no solution tho just to wait 3 months

midnight lily
#

@normal fulcrum Yes, I want to remove the Facebook account from the game

night cloak
#

Uhh that make no sense, explaining him that won't help him pubgm_fp

normal fulcrum
#

@midnight lily Go to customer service in game and write. Revoke access of Facebook

midnight lily
#

@normal fulcrum They don't answer

normal fulcrum
#

@dusk marsh Nothing can be done now. You have to wait until the ban is removed. Just let them know the issue and they will definitely look into it. Just be patient

#

@midnight lily They can't reply you immediately. Reply might take 24 hours or more.

dusk marsh
#

i did by the claim file but u already now its the bot who talking i sent a message so we will see and thnx for helping i appreciate it thank you @normal fulcrum

normal fulcrum
#

@dusk marsh One last thing. Please use #emulator-support for any future support. That way you will find help faster

midnight lily
#

@normal fulcrum They don't give me any notice.
They send me an automated reply just did not enter into a conversation with someone

dusk marsh
#

@normal fulcrum thnx for everything

normal fulcrum
#

@midnight lily As I said, they will reply in 24 hours or more. If you have given all information correctly than they might reply sooner. You just have to be patient

delicate star
#

Hlo

#

Even I face same PRBLM from 3 days

normal fulcrum
#

Which problem are you talking about?

#

Please avoid spamming

delicate star
#

Data has ch***er

#

Changef

marble temple
normal fulcrum
#

@delicate star Problem has been solved. When was the last time you tried to log in to the game?

delicate star
#

Data has cha*ged

#

3 minutes back

light trout
#

@delicate star Can you explain a bit more?

polar marshBOT
#

@amber idol:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@mossy magnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

jovial ether
#

That’s a no from me up there ^

delicate star
#

Bro I can't login to pubg

polar marshBOT
#

@delicate star:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

delicate star
#

Ah this bot prevents me from chatting

#

🤔

marble temple
delicate star
#

This this pubg even doesn't stop bugs in play store😂

#

Shows 702mb but it's nearly 2gb

marble temple
#

2nd time i tried all these common ways to fix this, and reinstalled it fully. Still it downloaded 1.71gb and then the same error appeared

normal fulcrum
#

@marble temple That is an issue with your device. Make sure you have sufficient space on your storage

marble temple
#

Brooo 22 gb free pubgm_fp

light trout
#

@marble temple There are many bugs with the play store. Try downloading again from the play store or download the game's apk file from the official website, pubgmobile.com

marble temple
#

Is there any website or link from where I can download it? I mean the apk or obb?

#

Coz today I dont want to waste my internet pubgm_fp

light trout
#

Could you read my last message?

marble temple
#

It says only the apk

#

What about the obb?

light trout
#

The game will download rest of the data when you open it for the first time after installing

marble temple
#

Ok

normal fulcrum
#

I usually download the game from apkpure. They provide xapk format. Much easy to store for reinstalling and sharing

marble temple
#

Alright, thanks. Hope it works now pubgm_fp pubgm_fp

keen hare
#

Hi, i found a cheater, how do i report them?

gaunt orbit
#

They recommend reporting ingame

keen hare
#

Ok

gaunt orbit
#

Is there any reason why PUBG is not updating through emulator?

polar marshBOT
#

@final saddle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@final saddle:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

We have identified the issue and are working to have it corrected as soon as possible. Please keep an eye on #news.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in moderating measures being applied.

night cloak
#

@gaunt orbit ucninstall and reinstall from game center

polar marshBOT
#

@gaunt orbit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

gaunt orbit
#

@polar marsh Thank you but my account was not suspended...at least I hope it was not. Do you know something I don't???

half rampart
#

Hey guys, I'm getting Matchmaking Problems, I Live In India And Should Be Getting Indian Lobbies Instead I Get Indo-thai Lobby with 250+ ping. Any fix?

polar marshBOT
#

@delicate star:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

unborn tartan
normal fulcrum
storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @unborn tartan.

gaunt orbit
#

@normal fulcrum Ack. Of course I should have...never mind...these are not the bots you are looking for

delicate star
#

Help😭

round socket
#

Hello

#

Does any know what is that button for

storm flumeBOT
#

Hello, @keen hare!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

round socket
#

And how to enable it cuz I can't see it in game

normal fulcrum
#

@round socket That can be used in Survive till dawn 2. It uses some special abilities found in that mode

#

@delicate star Yes

round socket
#

oh thank you

delicate star
#

If I type my reason .my permission to chat will be taken off

#

!help

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

eager trench
#

Thanks to new epic anticheat system I got 1 week baaan for nothing.

normal fulcrum
#

@eager trench Read the above message

delicate star
eager trench
#

@normal fulcrum what's to read in above message?

delicate star
#

Even I contact in help n support but doesn't work

#

🤔

normal fulcrum
#

@delicate star Please don't expect an immediate reply. You need to wait for few days or weeks to get a reply. It's better than waiting for 10 years

#

@eager trench If you think your account was wrongly suspended, use File Claim

kindred zinc
#

Hello

How can i contact directly with PUBG Team
I have some problem regarding my account issues please let know the process

Thank you

elfin igloo
#

I am not getting option to collect the shoes I am amazon prime member

normal fulcrum
#

@elfin igloo Shoes? Please elaborate

#

@kindred zinc What account issue?

elfin igloo
#

Inffiltator shoee

#

Shoes

#

@normal fulcrum

normal fulcrum
#

So you're talking about purchase using BP

#

Ohh amazon prime

#

Sorry my mistake

elfin igloo
#

I am not getting option to collect it @normal fulcrum

#

How can I collect them

#

@normal fulcrum

#

Anyone pls tell

#

@lime juniper

#

Pubg support sucks

indigo arch
night cloak
#

I keep getting this error every time I try to log in. My wifi is strong. Mobile network too. I’ve uninstalled/reinstalled but the error persists.

keen palm
#

Report in game

night cloak
#

Can’t get into the game at all

half rampart
#

Hey guys, I'm getting Matchmaking Problems, I Live In India And Should Be Getting Indian Lobbies Instead I Get Indo-thai Lobby with 250+ ping. Any fix?

storm flumeBOT
#

Hello, @indigo arch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

normal fulcrum
#

@elfin igloo Sorry for the delay. Where are you from?

hasty tree
#

@indigo archkd 8.62 mean not hacker

normal fulcrum
#

@night cloak Have you tried changing network?

mild saffron
#

@normal fulcrum😂

indigo arch
#

@hasty tree i have video have speed hack and wall hack and magic i dont see that for nothing!!!

normal fulcrum
#

@indigo arch Upload the video on youtube and share the link of video to in game CS

#

@mild saffron lol. What?

mild saffron
#

@normal fulcrum noob

indigo arch
#

@normal fulcrum how

normal fulcrum
#

@mild saffron Do you need any support?

mild saffron
#

@normal fulcrum Yup

hasty tree
#

@indigo archyou can just report him...here people cant do anything about that

normal fulcrum
#

@mild saffron State your issue

mild saffron
#

I want my account back please

storm flumeBOT
#

You can contact the customer service via the game settings, @indigo arch. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

normal fulcrum
#

@mild saffron Did you got a ban?

mild saffron
#

Yes

#

For 10 years

polar marshBOT
#

@loud socket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

indigo arch
#

@hasty tree why? pepole here not worker in pubg mobile?

normal fulcrum
#

No. We are here just to provide any support required. We can't ban or unban any players

#

@mild saffron Check message sent by Pubg Mobile

#

And follow the same

half rampart
#

Can anyone help me?

vagrant onyx
#

@half rampart what is it

elfin igloo
#

@normal fulcrum india

olive isle
#

@normal fulcrum bro I am facing mic and speaker glitch

lean crescent
#

@olive isle Try repairing the game.

waxen stone
#

They are just puppets giving false support to everyone

solid marsh
#

????????

lean crescent
#

@solid marsh Check pinned messages.

polar marshBOT
#

@waxen stone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

round flax
#

Can I request a refund 200$ trying to get the mummy outfit

willow dune
#

Restart game

vagrant onyx
#

@round flax no refunds unless you purchase and didn’t get the amount

round flax
#

I didn’t get my mummy set I’m filling a refund from Apple lol

vagrant onyx
#

@olive isle if this happen try to switch between sit

round flax
#

I didn’t use my car pff haha

night cloak
#

@vagrant onyx he can't even switch sit

vagrant onyx
#

@round flax create is like a gamble you might need to spend lot of money to get mythic

olive isle
#

Sit botton not showing

night cloak
#

That glitch removing all his button, I don't think there's way to fix

#

Have you tried to restart? @olive isle

round flax
#

Wait you can’t get out if your already out it says get in lol @olive isle

vagrant onyx
#

@olive isle in that case only thing is to rest game

round flax
#

@vagrant onyx I got my mythic helmet the first 10 I opened don’t make sense lol

vagrant onyx
#

@round flax true
its all about luck

olive isle
#

@round flax lol bro I am sit in vehicle

round flax
#

Fk it another 100$ brb

#

Have your friends move the car or down you

olive isle
#

@willow dune bro some time I am facing mic and speaker glitch

vagrant onyx
#

@round flax i open 1 classic create from combine script its give me monkey business sit

round flax
#

Nice 👍

night cloak
#

@olive isle when you are stuck in a vehicle you can get out a couple different ways

#

Hello is there any admin to help me 😦

lean crescent
#

@night cloak Please state your issue and before that check pinned messages and see if it has answer to your issue.

vagrant onyx
#

@night cloak what is it ?

night cloak
#

Have a teammate (or you, if you are a good aim) throw a Grenade near the vehicle - not enough to blow it up, just enough to where it will help you with this —— this is what stopped the issue with me in the past, and with other players, just be careful not to blow yourself up. Second thing you can do, have a teammate enter and exit the vehicle that you are stuck in repeatedly and quickly until the bug is fixed, does not always work, but sometimes does.

dark tinsel
#

use a room card @night cloak

night cloak
#

Have a room card, go where you normally select matches, bottom left hand side says ‘room’

#

Then invite

dark tinsel
#

@night cloak shop

#

clan shop has them also

#

🤙🏻

vagrant onyx
#

@night cloak you can get room card from clan shop + treasure in shop + event

polar marshBOT
#

@surreal eagle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

half rampart
#

@vagrant onyx I'm getting Matchmaking Problems, I Live In India And Should Be Getting Indian Lobbies Instead I Get Indo-thai Lobby with 250+ ping. Any fix?

dark tinsel
#

sure that your server is selected properly in matchmaking @half rampart ?

lean crescent
#

👀 It depends on your rank and number of players available nothing we can do and May I know what flag do you have?@half rampart

half rampart
#

@dark tinsel It is selected Asia, which shows 40-60 ping

#

@lean crescent I'm in Diamond 2 and flag is India

night cloak
#

I linked my account in Twitter and game center I have hacked Twitter but game​​center exists I just want to delete Twitter from the game please My rank in rp Rank on the world top is 47 please help me @polar marsh @light trout @neon patio

vagrant onyx
#

@half rampart you might get unstable connection sometime
and about matchmaking not all time you will find india player

half rampart
#

@vagrant onyx I see Many People Getting 20 ping indian Server everytime

vagrant onyx
#

@night cloak you cant delete twitter but you can revoke access to twitter

half rampart
#

Is this because of my ISP?

vagrant onyx
#

@half rampart sometime server might get unstable ( do you use VPN to play )

night cloak
#

@vagrant onyx how can i do that?

half rampart
#

@vagrant onyx Tried vpn some times, Didn't worked

vagrant onyx
#

@night cloak you have to contact CS about it than ask them to revoke access to twitter ( they might ask you for proof that you are the real owner )

lean crescent
#

@half rampart It is most probably your unstable connection.

half rampart
#

Ohh, so there any workaround for this? Other than using vpn?

night cloak
#

Who is CS! @vagrant onyx

polar marshBOT
#

@echo crown:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vagrant onyx
#

@night cloak customer support ( tencent )

lean crescent
#

@night cloak IN-Game Customer Support

night cloak
#

Ok thank u guys

vagrant onyx
kindred zinc
#

How can i contact with PUBG main authority directly do anyone know?

vagrant onyx
#

@kindred zinc not possible

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

vagrant onyx
#

@kindred zinc

kindred zinc
#

Okay Brother

#

Thanks

echo crown
#

Email just gave me a bot response😂

kindred zinc
#

I send them a main and waiting for a reply

vagrant onyx
#

@echo crown yea i said you might get bot respond

echo crown
#

Yea sadly

night cloak
#

Mission error with landing on el pozo

hearty wraith
#

Wheres the event center in game? It's about that Amazon prime offer

dark tinsel
#

gift box @hearty wraith

#

the two arrows beneath it

#

@night cloak bummer

trail crow
#

Bro anyone knows the releasing date of paylode mode

dark tinsel
#

@sacred egret inappropriate, and also unrelated to support. take it to #chat

trail crow
#

@vagrant onyx

dark tinsel
#

@trail crow unsure myself. lot of people wondering.

trail crow
#

Ok bro

#

@dark tinsel ok bro thanx

dark tinsel
#

no problem.

night cloak
#

I landed twice on the buildings in El pozo but still showing 0/3

dark tinsel
#

@night cloak sure the buildings were actually in el pozo?

night cloak
#

Yup

dark tinsel
#

also i try and jump once or twice vefore dismounting buildings to make sure they count.

#

elsewise, you got pubg'd

#

🤷🏻‍♂️

steel steppe
#

We want a dedicated server for bd 😑

night cloak
#

@steel steppe bd means?

dark tinsel
#

maybe he forgot the sm? 😂

#

🤷🏻‍♂️

wraith totem
#

Still having struggle to get a perfect ledge grab. Sometimes it works, sometimes is doesn't

night cloak
#

@wraith totem Watch some YouTube videos to master it.

#

@night cloak Did you complete the match?

#

Yup

#

Some mission gets bugged sometimes, rarely tho. Happens to me as well. I usually skip those missions.

hoary agate
#

In my setting my change region option is not showing and my region ecenrs also not coming what i do

night cloak
#

@night cloak ||BD= Bangladesh GWmiyanoWow ||

#

Ow

lean crescent
#

👀

gloomy oar
#

Good morning everyone,
Long story short I've got my account back in 24h , thank you so much for support guys.

Thanks a lot for @night cloak

night cloak
#

@gloomy oar You are very welcome. Happy that you've got your account back.

dark tinsel
#

congrats @gloomy oar

spring void
#

@gloomy oar was it banned or what?

polar marshBOT
#

@gloomy oar:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@plush hamlet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

final hull
#

My PUBG Mobile ID was banned (3 months)...... I was using VPN because our government restricted the access to both PUBG Mobile and PUBG Lite in Bangladesh. What can I do to get my ID back?
Please Help @polar marsh

faint fox
#

Come after 3 months bro😍

night cloak
#

@final hull You have to contact the in-game support regarding that. We can't do anything regarding your account. Other than that, you should've been patient.

polar marshBOT
#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@foggy iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glad minnow
#

Anyone getting bugs like guns not showing and can't see team mates in ios

storm flumeBOT
#

Hello, @glad minnow!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

polar marshBOT
#

@violet thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

heady bloom
#

@polar marsh Why is your security full of horseshit

worthy crown
#

Thats not nice

#

Nor healthy

polar marshBOT
#

@heady bloom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vivid heart
#

Banned account using VPN in Bangladesh

night cloak
#

@vivid heart kindly check the pinned message. And why do you use vpn? The game is unblocked by the government

polar marshBOT
#

@charred isle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

white parcel
#

@blazing saddle has PUBG ban taken off from Bangladesh.?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @white parcel:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

night cloak
#

@MrFin420#2032 Yes.

polar marshBOT
#

@ebon path:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

#

@bleak crater:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

pseudo bolt
#

@night cloak PUBG Is Lagging

night cloak
#

@pseudo bolt Is it device lag or network lag?

pseudo bolt
#

Game lag @night cloak

#

I have 6 GB ram or A good internet connection

night cloak
#

I mean, is it choppy gameplay? Or you're teleporting?

pseudo bolt
#

Choppy

night cloak
#

Choppy at the start of playing or like after 1 hour of playing?

pseudo bolt
#

At starting

night cloak
#

That's weird, may I know your graphics settings?

#

Also your phone model.

pseudo bolt
#

Before Update My game was buttery smoth after Update game start Lagging

night cloak
#

@lime juniper I need to unlink my Facebook account from PUNGM Some one hacked it and using My PUBGM Account

pseudo bolt
#

@night cloaksmoth + Extrem

night cloak
#

@neon patio

pseudo bolt
#

@night cloakpoco f1

night cloak
#

@pseudo bolt Try turning off your Anti Aliasing.

#

@night cloak You didn't see me?

pseudo bolt
#

Means? What @night cloak

night cloak
#

@night cloak do you have any solution

hard pelican
#

Is 1.1.1.1 vpn is safe for PUBG mobile?

night cloak
#

@pseudo bolt Graphics settings > uncheck Anti Aliasing.

pseudo bolt
#

In PUBG @night cloak

#

@night cloakcan i dm?

night cloak
#

@pseudo bolt there is a bug in the game. Before starting a match reset your graphics settings and set previous settings again. Check if it's working?
GWrjkKappaPeek

marsh raft
#

Hello support, i lost my pubg account since 300-400 day , how to recover it , it was linked on facebook only and my facebook disabled permeant by FACEBOOK, any help?