questions

[fringe sentinel]

I'm from Bangladesh. Some days ago i got banned . I'm not using any cheat. I just use vpn.i don't use that vpn before. From some days ago I'm using vpn . because i can't play pubg without vpn. I don't know for why?one day in the morning when i trying to log in my id it's show me the 3 months ban notice .recently i brought new royal pass and prime plus and the next day of purchase royal pass i got ban.i will never play pubg if pubg unban my id.Please help me . I'm very old player .I'm playing the game from season 2.

[sonic dew]

It happened with 3 of my friends

[night cloak]

that enemy finish the tdm in 2 minutes they can win the match in 27 kills

[idle dew]

@fringe sentinel forget about ur id!! pubg clearly mention using a vpn lead you to ban

[night cloak]

@sonic dew Ask your friend to send you instead. How many synergy do you have with the person?

@fringe sentinel Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

[sonic dew]

More than 200 @night cloak

[hollow seal]

seriously vpn causes ban? almost 99% from bangladesh using vpn to connect to game 😐

[night cloak]

any body help me how to finish the hackers in pubg mobile

Only 1.1.1.1.1 is recommended.

[storm flume]

This command is disabled in this channel, @mellow anvil. Please execute the command in #481204134859505684 instead.

[fringe sentinel]

without vpn we all bangladeshi can't playing pubg mobile

[light trout]

Give me a Payload mode coming date

[night cloak]

@sonic dew Ask your friends instead.

[sonic dew]

@night cloak 668 synergy point with the person

[night cloak]

@light trout No ETA, atm.

[sonic dew]

He sent me too but it’s not connecting .... I tried different like lover or BFF or bromance @night cloak

[night cloak]

@sonic dew See if the other person has more than 5 person added on their list or not. There's a limit on how many person you can add.

@sonic dew When did you become friends in game?

[fringe sentinel]

@night cloak without vpn we all Bangladeshi can't play pubg m

[sonic dew]

I know that @night cloak like 2 months ago

[idle dew]

Any update regarding " data has been changed"? it's happens from yesterday morning and still pubg not yet answer !! really they are sleeping or what? ya they don't have answer?

[night cloak]

@idle dew i have same too bro, they are not robots mate, i think they need some times to solve it,its frustating i know

@fringe sentinel Only 1.1.1.1.1 DNS is recommended. You can use the WARP mode, it's unlike other VPN which cause issues.

[unreal void]

PUBG ip is blocked in BD
Now how can I play it with my account safety

[idle dew]

@night cloak okay

[fickle fiber]

@admin plz unmute my frind @noble kettle

[unreal void]

@fringe sentinel arre alamin Vai Ami ShadowCommando

[night cloak]

@sonic dew That's weird. Try asking your friends to do that for you. Best would be, asking your friend to screen record from the time they add you so you can easily get an idea if someone is doing something wrong.

[fringe sentinel]

@night cloak i have no idea about DNS. i just want to play pubg any way.cause i love pubg.

[night cloak]

@fickle fiber Sorry, they have violated server guidelines.

[hollow gust]

help

[night cloak]

What is DNS ?

@fringe sentinel If you were banned, it's for some other reason.

[pallid ferry]

@hollow gust what?

[sonic dew]

Did same @night cloak 😂😂😂

[night cloak]

Can you share the screen records here?

[cyan citrus]

@pallid ferry hi bro you here again

[pallid ferry]

hey ya still waiting foe the fix xD @cyan citrus

[night cloak]

@night cloak The main function of DNS is to translate domain names into IP Addresses, which computers can understand.

[fringe sentinel]

i can share my id's screenshot

[hollow gust]

@pallid ferryI have been converting your account to the Vietnamese version and now I want to install the Vietnamese version I cannot send me the installation could not

[sonic dew]

Sure in 15 mins ...I’m having food rn @night cloak

[cyan citrus]

@pallid ferry sadly its same :(

[night cloak]

@pallid ferry yo mate ,how u holden up?:)), u keep waitin for fix like me,yeah its painfull to wait so long

[pallid ferry]

@night cloak can u make slow mode 30 sec at least, plz
1 min is so much xD

[analog kiln]

@night cloak our ranks are not down so does that means we r not banned its just a issue

[night cloak]

@sonic dew Sure.

@pallid ferry I'm not sure why you would like to chat in support channel. Simply write your concern in 1 message please.

[pallid ferry]

2 days, i have nthg to do just waiting xD @night cloak

[cyan citrus]

me too waiting ....

[night cloak]

@analog kiln We don't know.

@fringe sentinel Let's not send anymore screenshots.

[pallid ferry]

@night cloak well, most of guys here waiting for"Data has been changed" problem while trying to login ,so we need a solution xD

[fringe sentinel]

@night cloak please help me.i feel so lonly

[night cloak]

bro data has been changed problem fix ?

[patent plover]

i got data has been change notice not ban notice but why my tier going to bronze???

[analog kiln]

@fringe sentinel u r not supposed to do dat

[pallid ferry]

@night cloak check #news

[night cloak]

@pallid ferry There won't be a solution unless developers find the problem, so try to be patient.

[sacred gazelle]

In bangladesh we can't play pubg normally,we have login and Voice issue.so we have to use vpn. otherwise we can't play so what should we do?

[night cloak]

@fringe sentinel Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

@patent plover if ur rank has gone to bronze, its not ok, many from here they have the rank like me, i dont know why u have bronze if u dont have ban notice

[hollow lava]

any update sir regarding DATA CHANGED

[night cloak]

@sacred gazelle For now you may wanna use 1.1.1.1.1 until the ban is lifted.

@pallid ferry i dont find

[patent plover]

@night cloak i Don't know why my rank going to bronze

[night cloak]

@hollow lava No info, keep an eye on #news.

[hollow lava]

@night cloakany update sir regarding DATA CHANGED

[pallid ferry]

@night cloak so, the problem not from us? ya
and there would be any compensation? xD

[dreamy kayak]

When is payload mode getting unlocked?

[sacred gazelle]

Is 1.1.1.1 is safe? They don't ban my id?

[hollow lava]

@night cloakok

[night cloak]

@pallid ferry We do not know any further info on it.

@sacred gazelle It's safe.

[native plume]

i am From Bangladesh And i am strongly Suggest to Add the Bangladesh server again Many of my friends Cant connect to the game so they use vpn to Connect the game And end up getting banned if you guys cant add a server in Bangladesh just ban all the account of Bangladesh so we dont play ur game

[analog kiln]

@night cloak i m going a bit off topic but in which country do u reside???

[night cloak]

@dreamy kayak No ETA.

@hollow lava my friend i am in same situation like u from yesterday at mornin when i make it the update, we just have to wait, i think they already have a feedback about this error and they try to solve it as soon as posibile,.. i hope!

[earnest flint]

how many days should we wait for this issue to be resolved(data change issue) @night cloak

[night cloak]

@native plume There's no such thing like that. The game is simply blocked by the government.

[sacred gazelle]

@native plume agreed bro

[night cloak]

@earnest flint No ETA, unfortunately.

[patent plover]

@night cloak Can you tell me please today i just got data change notice not ban notice but i check my accout from my friend account see my tier get bronze rank

[pallid ferry]

@night cloak emmm ok gonna wait for u, help u fix it soon

[fringe sentinel]

@night cloak im not using any gfx tools i am a emulator user

[night cloak]

@analog kiln Maybe you can use #chat for a bit off topic. I'm there too.

@patent plover me too bro

[native plume]

@night cloak it is Not After connect vpn and download recources the game run without vpn If its govenment banned we coudnot enter without vpn

[night cloak]

@patent plover Read #news.

Guys, Cleopatra its not a pubg support member to know, he just have some info just like us,buy maybe one in in plus, lets not stres her with tones of messages and try to be patient,i have same to, but we dont solve anythink if we keep sending hundred of messages

@fringe sentinel I'm lacking of information on emulator, you may wanna use #emulator-support.

[fringe sentinel]

@night cloak where?

[patent plover]

@night cloak i aleady see that and fillup the data change form

[night cloak]

@lime juniper data has been changed is fix ? or ban

@native plume The game runs without VPN because it connects to a different cluster server which the gov didn't put a ban on.

[fringe sentinel]

i got ban please give me back my id

[night cloak]

@patent plover That's great, be patient!

[patent plover]

@night cloak which country u from??

[night cloak]

@fringe sentinel Please use #pubg-mobile for further discussion on this.

[sonic dew]

@night cloak wait I got a doubt

[night cloak]

@patent plover Madagascar

[west rain]

I got banned for no reasons

[patent plover]

@night cloak today u get this notice?

[night cloak]

@sonic dew Lemme know.

@west rain Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

@patent plover yes the morning

[sonic dew]

Now I set the connection as bromance and I retract the connection.... later if I sent connection again it won’t take right?

[night cloak]

Please read #news, and move to #pubg-mobile for further discussion on data change error.

[patent plover]

@night cloak Same Also now keep patience to see what happend

[night cloak]

@sonic dew You need to wait at least 24 hours to set it again if you have retracted.

[native plume]

@night cloak you dont know anything about Bangladeshi pubgm server the game didnot banned by our government Do a research The Game Itself run after downloading resources by connecting Vpn But why do we need to use a vpn for that??Its pubgm problem So they need to fix it

[night cloak]

@patent plover How many days could it be?

[sonic dew]

I got it now ..... I retract the connection so it’s not taking @night cloak the issue is over there

[patent plover]

@night cloak i don't know

[split fern]

Actually payload mod available in this update or coming update?

[night cloak]

@native plume We received a screenshot from someone saying otherwise!

@sonic dew Oh RIP. Try again tomorrow.

@split fern It's in the update but locked atm.

[sonic dew]

Yea RiP🤣😂 thank you @night cloak may be not tomorrow .... I saw somewhere ... it’s showing 7 days

[hazy wasp]

#Automatically change my id name after update..# @night cloak

[copper forge]

Anyone having audio issues since the update? When playing any team match, as soon as the sound comes through teammates mic game sounds get really quiet and stay that way. Makes it hard to hear footsteps and vehicles

[tidal radish]

Will they take forever to fix bd server

[hazy wasp]

An @night cloakand flage all my friends are not showing in my id i Don't know what happen to my id#

[earnest flint]

Are our accounts 100% safe or will it be banned @night cloak

[sonic dew]

@copper forge ya same issue with me

[copper forge]

Solo matches game sound is fine since there is no shift in the audio focus. Same there too @sonic dew?

[night cloak]

[sonic dew]

Yup

[analog kiln]

@lusty bluff no pubg official here

[hazy wasp]

@lusty bluffyes I have an same issue

[night cloak]

@hazy wasp my id is not changed

@night cloak u have solution for this problem ?

@hazy wasp What was it prior to the update?

[hazy wasp]

My new id automatically change name and flage

[night cloak]

I'm tired of waiting for the problem about DATA CHANGE ! 😭

[earnest flint]

Are our accounts 100% safe or will it be banned @night cloak

[night cloak]

data has been changed !!

I dont think they wiil be baned guys, the ban comes in 5 seconds not in 2 days, and the that is a new error

@hazy wasp It seems someone compromised your account. Try to see if you can find suspicious activity in your social media.

@earnest flint What is the issue?

[earnest flint]

Are our accounts 100% safe or will it be banned @night cloak

[night cloak]

Accounts are safe unless you violate ToS.

[hazy wasp]

This is my id name (aog manjul) bt after update i don't know why my id name and flage name character automatically change

This is the change automatically i don't know how

[rugged flare]

I got this message today morning. can anyone tell me how to solve this issue? i couldn't play whole day.

[night cloak]

@hazy wasp You dont have to spam images, read my previous message.

@rugged flare Please read #news.

[normal crag]

Hello

[patent sand]

@rugged flaremobile or pc?

[night cloak]

@night cloak it's resolved ?

@night cloak no turkısh admin say its banned

[rugged flare]

Im not involved in any of the hacks. I want my account back. I'm paying since season 5.@night cloak

[storm willow]

Getting disconnected from wifi in between game, router seems good. I’m thrown out of match inbetween saying you were killed in last round. Ping is normal 50ms

[night cloak]

@night cloak its ban ?

[hollow summit]

which turkish admin?

[hexed fox]

Name: V.R.Rishikesh Babu

Game ID:579126364

IN Game Name: T'chàllá

Subject: as I am playing PUBGM genuinely for past 2 years .On 17/10/19 06:50 My account got banned for no reason .I request you to kindly investigate the reason for banning my account . I here by confirm that i haven't used any mods,cracks,cheats any illegal access.

[night cloak]

@rugged flare Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

@storm willow Unstable Internet. Try playing with mobile data.

@hollow summit biglarge

@night cloak It's not, please read #news.

[storm willow]

internet seems good, it’s connected, only happens inside PUBG

[night cloak]

@hexed fox Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

[exotic cedar]

I have 636 UC in my account and that account was offline for nearly 2 weeks today when i opened it All my Uc has gone and only 3 UC left

[night cloak]

@night cloak but who are you ?

@storm willow Try using mobile data. Video game requires stable internet. Internet speed and Ping doesn't matter if the connection isn't stable.

[eager trench]

Data has been changed

[night cloak]

@night cloak how to solution this error

@night cloak I'm just a volunteer.

[normal crag]

Do you get banned for using VPN or dns changers such as 1.1.1.1 or UFO vpn? @hope#1234

[peak axle]

When is the new mode coming out

[exotic cedar]

Where should i report this

[night cloak]

@night cloak you're so cool and dynamic

@exotic cedar Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

@night cloak Thank you.

[eager trench]

I don't think we will get our account back

[storm willow]

@night cloak okay mobile data drains battery that’s why I prefer wifi. Can you explain more precisely what unstable mean? I ll talk to my ISP

[night cloak]

@night cloak or when fixed this problem

@normal crag 1.1... is fine. I'm not sure about other ones.

[crude umbra]

@night cloak data has changed, any one get reply from that form submitted?

[patent sand]

Sometimes letter all players are left pubgm .

[night cloak]

@storm willow Ask your ISP to provide you a gaming package. Gaming packages tend to have very stable low latency connection.

[honest fable]

does using 1.1.1.1 ban id?

[night cloak]

@night cloak no ETA.

@honest fable No.

[storm willow]

Okay thanks @night cloak 👍🏻😄

[night cloak]

@night cloak what is mean ETA :S

@crude umbra Not yet.

@night cloak Estimated Time of Arrival.

[lavish goblet]

is there anyone who can help me with my ban issue ?

[honest fable]

So why people say they get id ban after using 1.1.1.1

[night cloak]

@lavish goblet Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

c@night cloak pf i dont join any account on PC

@honest fable They get ban for other reason and blame it on it, you know these people.

@night cloak Just be patient.

[hollow seal]

does 1.1.1.1. affect ping?

[crude umbra]

@night cloak how much time should be spend for that form reply?

[lavish goblet]

i got ban just by watching my friend , 10 years ban ... not the ban problem that happened recently, i was just watching

[raven kite]

@night cloaki got banned for no reason and now my new account is banned to says data has changed wtf

[night cloak]

@night cloak i want to play pubg ::D i dont sleep pubgless 😄

@hollow seal It does.

[mint lichen]

My id also banned

[raven kite]

@night cloak

[lavish goblet]

something weird happened , im ready to get my account checked, if i was a hacker , the system would ban my close friends in-game , we play like 24/7 , i think something wrong happened ... im not even that good player , i have a low kd...

[rugged flare]

im not able to find " file claim button " in the game. where is it ?

[night cloak]

@night cloak thank you for helping i think its fixed closed really i boring too much

@crude umbra Until they find a solution.

[lavish goblet]

@night cloak can you help me please ? can it be the same problem ? banned for 10 years just by watching ? wtf ?

[raven kite]

This is what comes up when I try login , I haven't even tried the new update and this just messes up my mood and my account is bronze now too are we gonna get something to keep up for this

[crude umbra]

@raven kite you are not banned, so,just relax! You should fill the form of pubg news

[honest fable]

In Bangladesh we cant play pubg because our pubg server has been blocked by btrc.now you can please tell me, how we can play?

[mellow anvil]

@honest fableuse 1.1.1.1 app

[honest fable]

If i get ban?then who take the responsibltes?

[rugged flare]

im not able to find " file claim button " in the game. where is it ?

[hazy wasp]

@night cloakyes my fb account is temporary locked but i give the poof that this is me my real fb id i will give the poof after that my fb id is unlocked but my pubg account is not my same something different like my name change flage change i don't know how to fix it my friend list is not showing properly not showing my all friends

[shrewd plaza]

@raven kite saame problem

[hexed fox]

I don't know why they banned my account, i didn't cheat or use any mods

[crude umbra]

@lusty bluff @ check your inbox

[normal crag]

Look banned for using 1.1.1.1. Please look at the notification bar. @night cloak

[night cloak]

@hollow summit biglarge say its ban

[rugged flare]

im not able to find " file claim button " in the game. where is it ? @night cloak

[light stirrup]

Bro i want to say that whenever i tried to login data has changed and you have been disconnected occurs i also see my id tier by other id my tier is same not bronze 5 and also i even dont use any hack cheat 3rd party app please tell something

[west rain]

Is pubg going to unban our accounts?

[mellow anvil]

@light stirrup @light stirrupsame bro

[hexed fox]

i need help, i don't know why they banned my account ,i didn't use any mods or cheats

[rugged flare]

okay then? @lusty bluff

[crude umbra]

@rugged flare you has not banned! It's an error 403. So, you should submit the form of pubg-news

[rugged flare]

and how to fill? @crude umbra

[night cloak]

@night cloak You can play in a guest profile meanwhile.
@raven kite Read #news.
@lavish goblet I'm not aware. Please file a claim.
@lusty bluff Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
@hazy wasp You see, there's no way to login to the game without a linked method.

@normal crag Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

[night cloak]

@hexed fox Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

@north egret Whats wrong?

[lavish goblet]

@night cloak filing a claim gets me a bot reply, nothing happens ... how to get to talk to support ?

[night cloak]

@rugged flare Read #news.

@lavish goblet You tap on file claim, if you get a reply within 3 days with a positive message, there's a chance you can get the ban lifted and will receive a high number of UC as compensation. But if you don't get reply within 3 days, it simply means your account was investigated and found the ban was fair.

[honest fable]

@Ushnish Dewan#14does gfx tool ban id?

[north egret]

Black bulldings i did repair and uninstall the game its didnt help

[crude umbra]

@rugged flare check your inbox! I already send it

[night cloak]

@soft compass Plox read #news.

@honest fable It does.

[cyan citrus]

god just tell a single thing in progress to resolve data changed issue you keep repeating same thing its so annoying @night cloak

[north egret]

Glitch in game

[soft compass]

now opened the game this way wrote data exchange connection is broken

[night cloak]

@north egret Seems to be a new bug. Can you read #555492558428700682?

@cyan citrus No workaround atm, unfortunately.

[lavish goblet]

@night cloak okay thanks very much for help , i filled an claim , not very detailed , is it possible to re-do ?

[bitter axle]

15.0 Update graphics Problem

[night cloak]

@soft compass Plox read #news.

@lavish goblet You can redo from a different browser.

[lavish goblet]

okay

[daring badger]

Hello how I can fix it masseg ?

[fervent folio]

@soft compass kral aynı hatayı bende alıyorum 1 hafta içinde düzelecekmiş öyle diyorlar hesap incelemeye alınmış

[crude umbra]

@daring badger IT'S an Error 403! You should submitted the form by the #news.

[night cloak]

@crude umbra and after doing that, is it solved?

[soft compass]

@fervent folio reis hile kullanmadım bişey yapmadım neden böyle oldu

[wooden sluice]

aynı sorun bendede var

[crude umbra]

@night cloak they will find the solution and then,they will inform us....so wait for their information!

[honest fable]

Can you please tell me the using rule of 1.1.1.1.because i dont want to get my id ban😣😣

[light stirrup]

@crude umbra kindly tell afterform submission how much it take time my rp mission and daily mission🙄

[spring void]

@honest fable it is safe, just dont disconnect ingame

[night cloak]

@crude umbra thanks you bro , what your name in Pubg ?

[storm flume]

Please do not use any other language aside from English in this channel, @lavish bronze @lusty bluff. Refer to #613267301243944960 for language channels.

[forest mountain]

hi guys any info on notice data changed ?

[azure iron]

Hello I have been experiencing a bug with the update 0.15.0, when I am in the game lobby I can speak and hear my teammates and then when I enter the match I can't hear anyone on my team or all chat and they can't hear me, I tried the other little options but they don't work, I repaired the game and reinstalled it nothing works. Are you guys currently trying to resolve the issue or has it been unheard?

[hexed fox]

Name: V.R.Rishikesh Babu

Game ID:579126364

IN Game Name: T'chàllá

Subject: as I am playing PUBGM genuinely for past 2 years .On 17/10/19 06:50 My account got banned for no reason .I request you to kindly investigate the reason for banning my account . I here by confirm that i haven't used any mods,cracks,cheats any illegal access.

[spring void]

@azure iron pleass wait until a fix, you can report the bug to ingame CS

@hexed fox we dont unban accounts here

[sleek sigil]

Hello I met with an hacker yesterday

[hexed fox]

I didn't use any mods or cheats then why i got banned @spring void

[crude umbra]

@light stirrup bro forget about your Royal pass mission! First of all save your ID! Then, think about it!and I'm also Don't know which time they will reply us! So,we have to wait for their reply!

[spring void]

@hexed fox contact ingame CS they will help you, there are other reasons behind bans aswell except cheating

[light stirrup]

@crude umbrabro i dont use any hack if i use hack then my id permanently ban

[zealous flax]

Pubg mobile is it ban in Bangladesh

[spring void]

Keep trying

[light stirrup]

@crude umbra pubgm is responsible for this error

[crude umbra]

@night cloak im also faced that kind f data changed problem! I'm also submitted that form! My ID is 《FIR£乄GHOST

[hexed fox]

@spring void i have playing this game genuinely for the past 2 years and i have just bought elite RP for this season and i don't want my money to be wasted

[spring void]

@hexed fox you have to contact CS, keep trying they will help

[night cloak]

@spring void bro pubg makes a statement about this error from any social media account

[spring void]

@lusty bluff they are investigating

@night cloak when they will, we will inform you

[hexed fox]

@spring void if i messaged them they didn't even reply

[spring void]

@night cloak how are we supposed to give you partnership of game gurus page?

[hallow plinth]

They still haven't made any announcement regarding this error and I don't think so they will take Time to fix this issue

[night cloak]

@night cloak because this error have a lot of player bilgi kirliliği var herkes birşey söylüyor bazı türk yetkililer engellendin diyor

[polar marsh]

@zealous flax:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@crude umbra identify me if it works but I have no time to look at each time please 👊

[hallow plinth]

First we need file claim button to actually file a claim lol

[golden flame]

only bots response justs like that

[night cloak]

@spring void Anyone who has information pollution says something says some Turkish authorities have been blocked

[spring void]

Wait what?

Can you explain again?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[golden flame]

And bots responding again

[cunning flax]

Please anyone unban my account i am not use cheat check my account 5168791125

[night cloak]

@spring void can u control 5604463673

[spring void]

They will just wait @lusty bluff

[cunning flax]

@polar marsh @polar marsh unban my id

[storm flume]

Please refer to this channel's pinned messages for further information, @soft compass:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[eager trench]

Welcome to the club @soft compass

[woven atlas]

@cunning flax we are just discord moderators. We have no access to accounts in-game

[spring void]

@night cloak unfortunately i have no powers ingame

[void barn]

can u control 5336728792

[spring void]

No.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@cunning flax:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[crude umbra]

@lusty bluff you have to wait for response

[soft compass]

data has been change write

[night cloak]

Why is this message being spammed again and again lmao..

[polar marsh]

@west rain:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[bitter axle]

Paid Hacker Not Ban

[night cloak]

A few days and this channel will be filled with @polar marsh bot's messages.

[bitter axle]

check Leader Bod

[eager trench]

What leader board?

[bitter axle]

@polar marsh Check Leader Bod 90% Hacker In Top 100

[crude umbra]

@soft compass check your inbox!

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[polar marsh]

@slender storm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@eager trench:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@idle dew:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[eager trench]

Nice, let the bot do the work

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[bitter axle]

@eager trench

[blazing saddle]

@bitter axle We do not deal with such reports. Kindly report ingame or to the ingame customer support with further evidences.

[hardy trail]

Pubg Admins please help me

[bitter axle]

@blazing saddle I already report

@hardy trail Yes

[blazing saddle]

Then wait for the system to take the appropriate action after reviewing your report, @bitter axle.

[polar marsh]

@lusty bluff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@hardy trail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[spiral plank]

Bot 😂

[polar marsh]

@eager trench:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lime juniper]

Do not discuss here, @lusty bluff. Last warning.

You too, @eager trench.

[bitter axle]

PUBG bye new anti cheat supercell ?

[night cloak]

Daha has changed error is about device or account ?

[marble thicket]

@lime juniper Any update on the Data change thing?

[frail igloo]

@lime juniper sir data issue resolve yet?

[elder sparrow]

Any PubG Mobile workers here? My Twitter got hacked! Now I dont have access. Ist there any possibility to delete twitter connection?

[eager trench]

@lime juniper do not discuss what?

[bold siren]

@elder sparrow:

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

[spring void]

@eager trench do nor have a discussion here as this is a suppirt channel

[limber jewel]

haha my account got stolen by twitter link but i still can join through facebook, i have proof of all, chats, email, is there any way to remove the twitter from my account? without login twitter??, i got the facebook login, and the main email of the twitter that the guy changed

[rigid cipher]

I need to know something

[bitter axle]

@bold siren PUBG bye new anti cheat supercell ? any information

[eager trench]

Oh ok @spring void

[blazing saddle]

@limber jewel Contact the ingame support with your issue and ask them to revoke access to the social media account which was compromised along with ownership proofs of the account.

[elder sparrow]

@limber jewel I have the same problem

[rigid cipher]

@bold siren hey bro what the main issue in BANGLADESH?? Why we can't access in game ?? And how could we access in game??

[storm flume]

Please refer to this channel's pinned messages for further information, @rigid cipher:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[blazing saddle]

@rigid cipher If you have difficulty in finding it in the pinned messages, this is the message :
https://discordapp.com/channels/393088095840370689/481200416349224980/631433849494306816

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night cloak:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[limber jewel]

@blazing saddle is that possible actually????

[unique elbow]

The players has disapeerd👌
Anyone

[spring void]

Please repair from login screena md if issue remains then repirt to ingame CS and in #555492558428700682 @unique elbow

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[golden flame]

Bots everywhere

[unique elbow]

Anyone got a reply on the file claim in the last days?

[echo crown]

Nope

[rigid cipher]

No bro and one thing if I am using 1.1.1.1 this app in my device and run the game am I got banned?? ( Because in Bangladesh the game doesn't work )

[golden flame]

@unique elbow nobody because file claim response the same thing up here

[blazing saddle]

@limber jewel Yes it is.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@night cloak Kindly report ingame or to the ingame customer support.

[golden flame]

There are only bots, bots here , bots there, bots everywhere

[polar marsh]

@crude umbra:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@crude umbra:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rigid cipher]

Kindly @blazing saddle ans me 😒 I need to know

[nova vine]

I spectate my friend match while he was playing tdm so i got data changed and account banned

[blazing saddle]

@rigid cipher Nope. 1.1.1.1 will never cause any kind of account suspensions.

[rigid cipher]

@blazing saddle Oka thankyou brother❤

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @nova vine. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[hexed fox]

@nova vine same here

[nova vine]

@hexed fox so how we will get back our account?

[upper void]

Whats PUBGM website?

[blazing saddle]

@nova vine @hexed fox Refer to this message :
https://discordapp.com/channels/393088095840370689/481200416349224980/634425527066951693

@upper void www.pubgmobile.com

[vagrant cobalt]

#481204134859505684 !rank

[polar marsh]

@shell garden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[blazing saddle]

@vagrant cobalt You can make use of that command in #481204134859505684 channel.

[polar marsh]

@night cloak:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hexed fox]

@nova vine i want my account back, i have been playing this game for last 2 years in same account and i haven't used any mods or cheats

[blazing saddle]

@hexed fox Click File Claim and wait for response. Do not repeat the same questions and flood this channel.

[hexed fox]

I messaged that file claim but it didn't respond

[bold siren]

Wait patiently.

[nova vine]

@bold siren is there any chance to get acc back. I also mail them to check my game and activity. I m non hacker. My kd also low 1.60. if i was using hack etc so my kd will above 5 to 8

[bold siren]

Use the option File Claim.

[polar marsh]

@dusty breach:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lament condor]

No halloween Theme 🤷‍♂️

[violet summit]

Sir, I live in Bangladesh. We from Bangladesh are unable to get into the game. Can please solve my problem?

[lament condor]

@violet summit what it saying

[storm flume]

Please refer to this channel's pinned messages for further information, @violet summit:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[violet summit]

Just saying sever not connected or Lost connection.

[ember bridge]

why I can't log into my account?

[sterile crow]

when they fix the data has be changed and you has been disconnected now so many things will end because of that pls when they fix it

[storm flume]

Please refer to this channel's pinned messages for further information, @ember bridge:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[violet summit]

@ember bridge You have been baned

[ember bridge]

But I didn't use any hack

[hexed fox]

@ember bridge same here

[ember bridge]

does anyone know how to claim my account?

[soft compass]

error 403 Data has changed and you have been disconnected. I would return when I filled out the form

[young pumice]

i have the same issue data changed and you have been disconnected
i am never using hack apps or 3rd party

[covert hound]

No reason to complain here no one can do anything

[empty pike]

@violet summit vai faltu vai ki komu vai...ekdum poor developers

[sterile crow]

then how they will help us pubg only take our money

[storm flume]

Please do not use any other language aside from English in this channel, @empty pike. Refer to #613267301243944960 for language channels.

[hexed fox]

@sterile crow correct

[polar marsh]

@sterile crow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[agile stag]

I get a data exchange error

@polar marsh
I get a data exchange error

[storm flume]

Please refer to this channel's pinned messages for further information, @agile stag:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[wintry solar]

@storm flume It doesn't helps at all

[night cloak]

@wintry solar they are working on fixing the issue, refer to pinned messages for further information, and please fill the form in #news and try emailing the devs.

[wintry solar]

@night cloak did all the things you mentioned

[glossy sable]

@wintry solar Move to a discussion channel if you do not require support.

[night cloak]

@wintry solar pretty much

[tidal flame]

Deu to technical issue we can't access pubgm without VPN
In our country (Bangladesh) . So in this country everyone do paly pubg with VPN plz inquiry my fraiend id once again he is just using VPN nothing else :) thanks for your game

[storm flume]

Please refer to this channel's pinned messages for further information, @tidal flame:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[glossy sable]

@tidal flame Use a DNS changer, not a VPN. We do not recommend using VPN.

[polar marsh]

@earnest flint:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vital adder]

[fading dome]

Why can't I like more people

[vernal sky]

Can you please tell me why you're no longer able to connect through gameplay?

[gilded citrus]

What is this title

[storm flume]

Please do not use any other language aside from English in this channel, @lavish bronze. Refer to #613267301243944960 for language channels.

[night cloak]

@lavish bronze hello! I can help you

[glossy sable]

Do not ping admins for nothing.

[night cloak]

@lavish bronze they are working on fixing the issue, refer to pinned messages for further information

[swift silo]

Noone helped me in the CS
Please solve it i hadn't play with hacks

[glossy sable]

Data has changed and you have been disconnected.
If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

▫ https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

@swift silo We can't "solve" it, it's not an issue, it's a ban.
Review the Terms of Use, there are apparently rules you broke, intentionally or not.
If you feel the ban was unfair, use the File Claim option.

[frigid vault]

Hello

[glossy sable]

@night cloak Not for that.

[night cloak]

@glossy sable oh sorry.

[gilded citrus]

What is this title

[swift silo]

@glossy sable i hadn't broke any thing

[glossy sable]

@swift silo Just do as I said.

@gilded citrus A new title, apparently.

[gilded citrus]

Hmm what is it about lol

[swift silo]

@glossy sablei swear it's unfair i used the file claim and used the ingame CS but i didn't get any thing please help i have paid money

[hoary grove]

My two friends id got banned for 10 yr no reason we are eSports player need help

[night cloak]

@gilded citrus it's a new tittle. You can get it from partner menu! For that you need a partner

Any news on patches

[glossy sable]

@swift silo Keep in mind that how long you played or how much you paid won't change anything.
Just do as I said.

[night cloak]

@night cloak I doubt that they are working to fix the issues. It's been 1 day since the update now. And all they are doing is talking about stupid Halloween mode on social media and releasing UC crates.🤬

[hollow seal]

"[e-mail]"
i got this email from pinned message, what is it for? i only got a reply saying i have to use in game support.

[night cloak]

@night cloak please read pinned messages, it's not that easy to fix a bug, Please be patient.

[swift silo]

@glossy sablewhat should i do again pls ?

[gilded citrus]

@night cloak ok ty

[glossy sable]

@hollow seal It's better to use the in-game Customer Support.
You can use the email if you want, but have to use the exact template they want, else you'll get ignored.

[night cloak]

@night cloakthen at least don't release the buggy update if they can't fix bugs soon. I mean why do we have beta version then?

[patent plover]

@cosmic latch Same Problem

[night cloak]

@night cloak well they don't know if the update is gonna have bugs please understand.

😔😔

[cosmic latch]

how can i fix this ?????

[patent plover]

@cosmic latch Check Inbox In Facebook

[night cloak]

@cosmic latch they are working on fixing the issue, refer to pinned messages for further information, please fill the form in #news and use ingame CS.

[crisp turret]

Still , There us no solution for data charge error. Please wait until we not got any solution

[cosmic latch]

no msg in my inbox

[night cloak]

It might take them some time to respond since the devs are busy and They might be working in fixing the issue.

[obtuse tree]

Why is the feature "exit game" not available?

To close app earlier if we pressed back key it would show "exit game" now we have to press middle button and remove from recent apps

[night cloak]

@patent plover you have a solution ?

[polar marsh]

@worthy ledge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

Nice

[polar marsh]

@cosmic latch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@night salmon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

wew

[hollow seal]

lol

[sterile mango]

@polar marsh this is admin ?

[patent plover]

@night cloak no bro actually he is my facebook friend he also face with same problem that's why i call him in inbox

[glossy sable]

This is bot, lol.

New one. 🙂

[night cloak]

Hopefully not get hack like the old day.

[polar marsh]

@glossy gull:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stable mountain]

Hi, help my account was hacked, support is silent

[polar marsh]

@hollow lava:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

wew

[stable mountain]

Hi, help my account was hacked, support is silent

[silver coral]

@stable mountain FB ID?

[glossy sable]

@stable mountain We're not silent are we?

Or you meant the in-game one?

[fervent glacier]

where is new tdm map? where is payload mode?

[glossy sable]

@fervent glacier Read the pinned messages.

[fervent glacier]

after the update
:hackers are still doing cheat
:bugs and lag is more then before 🥵😵😩
please do something about hackers.

[glossy sable]

It's almost as if you didn't see the huge waves of bans we're getting since yesterday, but ok.

[polar marsh]

@digital iron:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@vivid edge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

@glossy gull

You can use the 1.1.1.1 DNS changer, but be very careful to do not disconnect it mid-game. That's very risky, and can very probably lead to a ban.

[mossy laurel]

Can't Login From Bangladesh! So Playing PUBG Mobile With VPN, All Match And Everything. Is it possible to Get Ban for using VPN? @gusty galleon

[patent plover]

in emulator no one help me about changing dns manually in windows

[glossy sable]

Nice random ping...

@mossy laurel Do not use VPN in your case.
Use a DNS changer, read the pinned message about it.

[keen palm]

Control panel--network and internet--network and sharing--change adapter settings --slect your connection --right click--properties --select ipv4--properties..U can change DNS there

[glossy sable]

@patent plover ^

[blazing saddle]

@mossy laurel We do not recommend using VPN.
You can use Dns changers (1.1.1.1).

[mossy laurel]

@glossy sable Where is The Pinned Message in Which Section.

[storm flume]

Please refer to this channel's pinned messages for further information, @mossy laurel:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[glossy sable]

Here, of course.

[frail igloo]

@blazing saddle heloo any update

[blazing saddle]

@mossy laurel Refer to this :

https://discordapp.com/channels/393088095840370689/481200416349224980/631433849494306816

@frail igloo About?

[patent plover]

@keen palm which dns should i set??

[keen palm]

1.1.1.1 and 1.0.0.1

[frail igloo]

@blazing saddle data has changed and you have been disconnected pubg

[mossy laurel]

@blazing saddle I am using VPNfor Test

[patent plover]

Is This??? @keen palm

[keen palm]

Yes if your using Ethernet

[night cloak]

Will i get my account back? 😭

[mossy laurel]

What ABout Gameloop users?

[wet wing]

I want exclusive emote that i didn't receive :(

[mossy laurel]

@keen palm What About Using WiFi?

[keen palm]

Select wifi adapter and click properties ..Select ipv4 and properties ..Set dns

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @patent plover.

[light stirrup]

Please make this game clean zbypass has come

And also paid hacks in europe there is alot of hacker and you are not getting caught them

[night cloak]

in my opinion, a big shame for pubg mobile stuff who are so slow motion to solve the error with data,they are too many fair play people cant play the game in 48 hrs already, and the cheaters they are enjoyin playin the game, its not fair and i hope they will have some excuses for this.

@night cloak well you can always just create an alt and play on that

[vernal sky]

Still no response from my post SMH

Not surprised guess I'll have to file for a refund and complaint through Google since I can't get support through customer service in the game app nor in here

[spring void]

What is the issue? @vernal sky

[vernal sky]

I can't login through Google gameplay

[spring void]

What does it say when you login? @vernal sky

[copper portal]

Hello, I am just wondering if people are experiencing issues within the sensitivity of the game since the new update.

[vernal sky]

It only gives the option for Twitter or FB

[spring void]

@vernal sky cant you press the more option and select google?

[vernal sky]

It doesn't offer the more options 😐

[copper portal]

Did the developers change something with the mechanics of the sensitivity?
The low sensitivity is not slow anymore..

[vernal agate]

Hello

[hot harness]

Is it true that 1.1.1.1 causing ban?
Couple of my friends account got banned for 10 years and they are saying this app caused this. We are from Bangladesh.

And also I need to know it's been 2 weeks and you guys haven't been able to answer about logging in, not hearing teammate's voice in game problem. What's up with it? @lime juniper @vital sluice @neon patio @light trout

[vernal agate]

I need help please

[polar marsh]

@night cloak:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@vernal agate check pinned messages

[daring socket]

I've never used any cheat or third party hacking app but only VPN app because of login problem in Bangladesh and i got banned for 10 years. Please sir unban my id ☹️
My id : 583999203

[blazing saddle]

@daring socket Click file claim and wait for response. We do not deal with such issues here.

[light trout]

@hot harness 1.1.1.1 is only a DNS changer and will not cause any kind of account suspension. There are pretty many reasons for an account's suspension, visit https://www.pubgmobile.com/terms.html for the list.

[polar marsh]

@oblique plume:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@bleak crater:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hot harness]

And my text is gone!! Super

[polar marsh]

@young pumice:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@young vessel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[light trout]

@hot harness If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. It takes sometime for the response depending upon the number of support requests. You are therefore kindly asked to wait patiently

[lethal pewter]

@polar marsh

[dusky rapids]

why am i having this problem again and again?

[lethal pewter]

@polar marsh Help me for this

[polar marsh]

@sage beacon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[light trout]

@lethal pewter @dusky rapids Seems like a network issue. Could you guys try changing the network and let me know if it still continues and what is your region?

[polar marsh]

@night cloak:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[slim canopy]

@polar marsh

[dusky rapids]

@light trout i am from bangladesh. Is there anything wrong with our server?

[night cloak]

Pubg is restricted in Bangladesh atm
so you can't play until they solve things out and makes pubg allowed to be played therr

[polar marsh]

@north geyser:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[chrome mauve]

We can't log in to our game..From Bangladesh

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @slim canopy. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

I already said it's restricted in your country atm smh @chrome mauve

[pliant valve]

apparently pubg is banned in bangladesh

[willow lagoon]

hi i need help

[dusky rapids]

@light trout whenever i am trying to get into a match with my friends i am having that issue. but if i try to play alone it's not apearing.

[light trout]

@dusky rapids Have you tried changing the network or repairing the game?

[blazing saddle]

@modest plume Check if you have storage permissions enabled in device settings. If you are still facing the issue you will have to reinstall the game. Make sure you have atleast 5-6GB of free space on your device.

[modest plume]

@blazing saddle then it crashes I have like 10+ GB of free space and perms enabled. Also I tried reinstalling the game

[polar marsh]

@night cloak:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[full wind]

about setting i want help cant fix it before update it work so good

[polar marsh]

@cosmic latch:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[full wind]

after that update all thing changed cant att use ctrl etc any one can help me

[willow lagoon]

hello i need help where to find numeric player identification ?

[night cloak]

Hey

@willow lagoon you mean your in game ID?

[mental tulip]

Hey I can’t log in into my account from Facebook. Any solution ? I tried reinstalling everything

[vernal ginkgo]

how to change dns on ios? i am From Bangladesh and we are still facing the log in problem here. pubg don’t u care about it?

[haughty cypress]

@vernal ginkgo there is an app called youtube

[polar marsh]

@vernal ginkgo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@vale stream:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@vernal ginkgo:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vernal ginkgo]

stupid bot not letting me ask my question

[polar marsh]

@timber canopy:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vernal ginkgo]

any admin here?

[willow lagoon]

@night cloak need help please

[night cloak]

?

[polar marsh]

@willow lagoon:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vernal ginkgo]

is there any chance getting prohibited for changing dns server?

[night cloak]

@vernal ginkgo read pinned message send by ToRoid, it'll explain how to use dns

[solid plank]

What is UC jar

[lunar vine]

Guys please remove that 120uc option from there , people thinking its OK button and getting looted @ @light trout

[vernal ginkgo]

what is faq subpoint 1.4 ?

[light trout]

@lunar vine Thank you for the feedback!

@vernal ginkgo You will find it in #481198147478224896

[hollow wolf]

i have emulator error 31

[lunar vine]

@light trout when will we get patch for the recent issues?

[night cloak]

@hollow wolf please go to #613267301243944960 and react to E emoji for emulator so you can access #emulator-support

[zinc thicket]

@night cloak how

[light trout]

@lunar vine very soon.

[tired quartz]

In need help for this

[light trout]

@tired quartz Could you translate that?

[polar marsh]

@faint shadow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[void barn]

data exchange connection broken

[tired sigil]

when will payload come?

[light trout]

@tired sigil hopefully, soon.

[void barn]

@light trout data exchange connection broken

[tired sigil]

oh ok @light trout

[light trout]

@void barn Do you mean that "Data has changed and you have been disconnected" message?

[polar marsh]

@misty pivot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[void barn]

@light trout yes i'm talking about him

[light trout]

@void barn If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

https://forms.gle/vhPNqV3hyDWSqKVU8

[void barn]

@light trout I sent the form I did not have anything in the same bide bronze five reduced my account

[spiral plank]

Why i can't open a conversation to exprime my situation and put screenshots?? I used to do this but i can't, i really need assistance

[pearl depot]

Hey dear pubg teem last day i was updating my game to the latest version that you uploaded in 16/10/2019 in app store .. after i finish the update i opened the game to see what's new in new version but the game loaded the main menu that I should log in my account with facebook so I logged in with facebook but the game told me this message ( data has changed and you have been disconnected ) after i saw this message I deleted the game and I installed it again i told my self maybe the problem with the progress of updating after I install it again i faced the same problem and I searched about the message that I received from you I didn't found any thing just this kind of ban so pubg teem you should fix this problem quickly to me because I'm not a hacker and you can investigate my profile from my beginning with the game and i have a lot of purchases in this game so many gun skins so many outfits this is my profile and i love it please fix the problem to me and you will see I'm not a hacker i want continue the missions of royal pass to reach level 100 to receive the last outfit please pubg teem help me to open my profile quickly . Peace

[void barn]

@light troutI sent the form I did not have anything in the same bide bronze five reduced my account

[light trout]

@pearl depot If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:
▫ https://forms.gle/vhPNqV3hyDWSqKVU8

@void barn The issue is currently under investigation, meanwhile you can contact the in-game customer service for the details.

[spiral plank]

@light trout i can't open a conversation

[void barn]

@light trout peki, neden bronza düşürüldüm

[proper monolith]

Hey one biggest glitch is running now

[void barn]

@light trout Well, why was I dropped to bronze?

[spiral plank]

They don't give me the chance to exprime and put screenshots

[proper monolith]

If you click on prime+ buy

More than 20 time, it will buy automatically

Please close this bug as soon as possible, bcoz I have prime+ from my money

[light trout]

@void barn they can help you with that. We do not have any access to the player database.

@spiral plank looks like a bug. Try contacting them again (from the beginning).

[void barn]

@light trout Who can help does not come in-game answer

[spiral plank]

@light trout i tried many times, since the morning nothing has changed

[light trout]

@void barn You just need to wait for the reply, they might take a few days to reply.

[proper monolith]

@light trout any one can answer me???

[void barn]

@light trout This isn't me, isn't it?

[maiden sinew]

@neon patio check DM please i reported something .

[night cloak]

We need this

For Desert map

[polar marsh]

@oak axle:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

:white_small_square: https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

🙄

Can I use 1.1.1.1 vpn?

[glossy sable]

DNS changer, yes, VPN, no.

😂

[night cloak]

Can I use the warp setting from the 1.1.1.1 app?

[glossy sable]

Yes, it's even what's recommended for the Bangladesh issue.

@night cloak Because they disconnect the DNS changer mid-game.

Hi Artemis, are DMs open?

[night cloak]

I lost the competition for this error with data i feel stupid because i spend a lot of money in this game and now tencent block my account. very nice. you are full of bugs not make news update i will stop to play this game is suks nobody care about us.in this way you will lose all players.

[glossy sable]

that's why I asked

@shell garden 👀

[night cloak]

@glossy sable thnxxx

[glossy sable]

👍

[night cloak]

@night cloak your account is not block, you not the only person having this issue

why people can't understand smh, repeating the same question

Hi I'm from Bangladesh.getting this much of ping with 1.1.1.1 dns changer & if I use vpn pubg will ban me s o what to do?

[glossy sable]

Because they don't read news and pinned messages... 🤡

@night cloak What DNS are you on?

[night cloak]

True

@glossy sable I'm using 1.1.1.1

[glossy sable]

I mean the settings.

[night cloak]

Google dns

[glossy sable]

Did you enable the "WARP" mode?

[night cloak]

@glossy sable yep bro

[agile stag]

@glossy sable I get a data exchange error when I enter the game.
I answered the forms where can I see the answers

[night cloak]

@glossy sable

[glossy sable]

@agile stag:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

▫ https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

@night cloak It's said Disconnected right there...

[agile stag]

@glossy sable so where will I see the answer

[glossy sable]

In #news, in time. Please be patient.

[night cloak]

@glossy sable

[agile hearth]

This is the best update pubg has released till now. No bugs no issues. Working perfectly.

[night cloak]

@glossy sable sorry i took the ss to early

[glossy sable]

Now it should work. Be very careful to do NOT disconnect it mid-game, that can lead to a ban.

@agile hearth Glad to know you like it!

[night cloak]

@glossy sable ok let me try now & will inform u

[agile stag]

@glossy sable
this error means that the account has been closed ?

[glossy sable]

@agile stag Not yet, it's just an error for that.

wew

[agile stag]

@glossy sable this error so we are back from the game what will be the compensation

[glossy sable]

@toxic crag We do not recommend using those.
In the Bangladesh issue, yes. Else it's just not recommended, use it at your own risk.

@agile stag Again: Be patient, any information about it will be released in #news.

[toxic crag]

@glossy sable oh didn't know that! Thanks

[glossy sable]

👍

[foggy vigil]

Meu jogo está com tendo altas quedas de fps depois dessa atualização

[agile stag]

@glossy sable thanks

[storm flume]

Please do not use any other language aside from English in this channel, @foggy vigil. Refer to #613267301243944960 for language channels.

[glossy sable]

@agile stag You're welcome.

[night cloak]

@glossy sable

[polar marsh]

@tired quartz:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@night cloak I play on 82 ms and I am from bd too

[agile stag]

@glossy sable
My last question is when to fix the error ?

[night cloak]

@night cloak I used to play too on 82 ping bt from last 2days it's not stable bro

[glossy sable]

@agile stag Same answer.

[night cloak]

True

I get 130

[glossy sable]

@night cloak Unfortunately, in that case, only thing I can tell you is to try again in a few hours.

[night cloak]

Whatever the server are down so what can we do??

[glossy sable]

Nothing, unfortunately. Still waiting for an answer from the ISPs...

PUBG Mobile are trying to make things change, rest assured; but when asking about it they're not getting answers.

[winged spruce]

hacker

[glossy sable]

Ok

[winged spruce]

i send video ok ?

[storm flume]

Hello, @winged spruce!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[glossy sable]

Not ok, read this. ☝

[winged spruce]

ok bro

hhhhhhhhhhhhh

[polar marsh]

@idle plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to register a new account and play fair.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

hello can someone help me ?

[glossy sable]

About what?

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

@night cloak Read this message above.

[night cloak]

We may ask questions here ?

[analog cove]

@night cloak yes

[glossy sable]

I mean

That's this channel's point, isn't it?

[analog cove]

@glossy sable ofc

[glossy sable]

@night cloak Read this message above.

[night cloak]

Well the question is about the new update of IOS , iphone ! For some reason the screen keep go down in the middle of the game which get me kill each time ! So any idea how to fix it

[glossy sable]

Uh

Can you develop on that?

[night cloak]

Like explain more ?

I play with 3 fingers 2 down to move and the shooting button is up with the third finger 🤔 so each time i want to shoot the screen get down

[glossy sable]

Are you on iOS 13 or 13.1?

[night cloak]

The last update

Well eh i play with Android, im asking for a friend , and i guess its 13.1

[glossy sable]

Oh.

Because that's an issue with iOS 13 (feature, actually) and it was fixed in iOS 13.1 ...

[polar marsh]

@untold anchor:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Hi
I have a problem I can not log in to my account after the update message change data and the connection was disconnected without showing the duration of the Pan although I did not use any program contrary

[glossy sable]

wew

@night cloak Read the message right above.

(bot message)

[night cloak]

Oh ru sure like 13.1 does not have that problem ?

[glossy sable]

It shouldn't. Tell them to check.

@night cloak

[polar marsh]

@rose blade:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

@glossy sable thank u so much :)

[glossy sable]

You're welcome!

[delicate raft]

i have a question. can i play my global version of pubg in korean version . it does make sense because had the same server

[polar marsh]

@floral forge:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

@delicate raft Nope, and don't try btw, your account will get locked there.

[fallen anvil]

Account there is different lol

It cant be locked

[delicate raft]

okay thanks for answering my question 🤙🏻 @glossy sable

[glossy sable]

Can't it?

Don't try though...

[fallen anvil]

Nope same fb account there is different in global

Same for google

[glossy sable]

@delicate raft Yes, there's slight differences in those versions.

And apparently you can use the same social media account for KRJP

The game account would be a new and separate one, though. (This I know for sure)

[delicate raft]

yeah i already tried it and it forced me to create new account . so i just logout straight away . scared if i reset my progress

good to know tho 😅

[polar marsh]

@olive shell:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

@olive shell This:

Data has changed and you have been disconnected.
If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

[olive shell]

No no

[glossy sable]

Not this one?

The bot's message then.

I've seen the messages from the Russian server, and the explanation is the message I sent, @olive shell.

[olive shell]

Oh.. thanks.

[glossy sable]

[eager glen]

@glossy sable support via mail takes days to respond

[glossy sable]

That's why you should go to the in-game Customer Support, not the email.

[eager glen]

I have problems about that data

[glossy sable]

?

[glossy sable]

@eager glen:

Data has changed and you have been disconnected.
If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

[polar marsh]

@dawn cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

wew

@dawn cloak:

Data has changed and you have been disconnected.
If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

[eager glen]

@glossy sable I already filled out this form, where what help option do I have to select

[glossy sable]

@mortal cloak This isn't a place to advertise.

@eager glen Now you just have to wait.

[copper portal]

Hello

[glossy sable]

Hi!

[copper portal]

I do not want to be off topic. But how are you my friend!

[glossy sable]

Well you are totally off-topic, you can ask that in #chat.
I'm just okay, thanks.

[copper portal]

I have a concern regarding something with the latest update of PUBM

[glossy sable]

Yes?

Now you're on-topic.

[copper portal]

I was trying to be nice by asking how have you been first, instead of straight on asking for help.

[glossy sable]

No worries, just a misunderstanding from me.

Should have said those in the same message...

[copper portal]

My apologies.

So, since the new update, it feels like the sensitivity have changed. I am using the same settings, but the acceleration has increased.

[sturdy blaze]

Hello

[copper portal]

Was there an update with the mechanics of the sensitivity? Or is this issue related to the emulator that I am playing with?

[blazing forge]

Hello Can anyone help me?

[glossy sable]

Did you check if they were actually same, and haven't been changed?

Oh.

Well that might be the latter, then.

[copper portal]

Yes, I am using the exact same sensitivity as before.

[polar marsh]

@sturdy blaze:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pallid ferry]

Hello guys

First, How r u all?

[copper portal]

Did you get any other reports related to an issue with the Game sensitivity?

[glossy sable]

No, you're the first I see.

Perhaps say it in its place, #emulator-support...

[polar marsh]

@pallid ferry:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

wew

[polar marsh]

@blazing forge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[copper portal]

I am actually a moderator in GameLoop, I will forward the issue to the administrator.

[glossy sable]

O I C

[copper portal]

I ought that PUBM updated the sensitivity or something.

[glossy sable]

Ping Phil in #emulator-support then, he's the emu guy here.

[copper portal]

Alright, thank you for your time buddy.

[glossy sable]

You're welcome!

@blazing forge Contact Twitter Customer Support.
Read the bot message above about your game account.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[deep spruce]

Just now been killed from hacker

[glossy sable]

Can you give more details on that, @night cloak?

[night cloak]

@storm flume thays fix!! By report? We need technical fix not just report

[storm flume]

Hello, @deep spruce!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[glossy sable]

@night cloak You're not making much sense, but ok.

[polar marsh]

@prime tiger:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

wew

[night cloak]

@glossy sable hmmmm yes ... i thing tencent has stupidest software developer ever , thats the problem

K

[glossy sable]

[night cloak]

Do u guys know when the updates will go live?

[glossy sable]

I mean

It's live already?

[eager glen]

@glossy sable how long will it take for the changed data?

[glossy sable]

@eager glen Just keep an eye on #news.

It's literally been 1 day and you asked 20 times already.

[night cloak]

Where do I put suggestions?

@night cloak yes... kidz programmers can fix every thing but tencent developers cant

[glossy sable]

Here, @night cloak.

@night cloak We provide technical support for client-sided issues.
If you got banned or have cheaters to report, that goes to the in-game Customer Support.

Can you develop on that?

No, the bot did.

[night cloak]

@night cloak are u programmer ?

[glossy sable]

I actually unmuted you.

Well.

You're free to leave, if you're unhappy.

[night cloak]

@night cloak yes

[glossy sable]

Might as well report me to admins for non-efficiency.

[night cloak]

So u know that it takes time

[glossy sable]

Well he doesn't, apparently.

wew

@night cloak Unmuted.

[night cloak]

Do u have 5mins in DM? @glossy sable

@night cloak time!!! Since session 3 ! And u say time?

[glossy sable]

@night cloak Next insult is a mute.

@night cloak I have 10 minutes here.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

wew

[night cloak]

Oh snap my bad it went in wrong room...

[glossy sable]

No worries, @night cloak.

[night cloak]

😂😂

[zinc salmon]

You have released the new update three days ago and today I could not play because of the Hackers ,, when you gonna fix this thing guys ??? @obsidian axle

[glossy sable]

His momma didn't educate him, poor little guy.

[hollow seal]

How can i report on a hacker?

[storm flume]

Hello, @hollow seal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[glossy sable]

@night cloak Do not share misleading information.

[polar marsh]

@light moss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

wew

[iron path]

Help me

[night cloak]

K

[polar marsh]

@iron path:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

Yes, @light moss.

[polar marsh]

@weak light:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form.

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

wew

[zinc salmon]

Pls guys fix this thing we can’t play

[glossy sable]

wew

That escalated quickly.

@zinc salmon Report the cheaters, as usual.

[zinc salmon]

I did like 1000 Times 🤦🏻‍♂️

[polar marsh]

@light moss:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zinc salmon]

But every game i found 2 hackers or more

[pliant plover]

I need help

[night cloak]

@zinc salmon no fix bro

[wraith rose]

i have problem after update

[polar marsh]

@pliant plover:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[zinc salmon]

My KD was 7 and i was in crown 2 Tier but now my KD is 6 and i’m Crown 5

[copper portal]

Wew

[glossy sable]

wew

[wraith rose]

when i login in after update got that massage

[glossy sable]

Can you guys state your issues in one message, instead of sending 79597 messages I can't keep up.

[wraith rose]

what that mean

[flint hedge]

mmkn sawal habibiin

[storm flume]

Please do not use any other language aside from English in this channel, @flint hedge. Refer to #613267301243944960 for language channels.

[polar marsh]

@flint hedge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

@wraith rose Fill the form in #news. (scroll up a bit)

wew

[worthy eagle]

hi I have a problem I can not log in to my account after the update message change data and the connection was disconnected without showing the duration of the Pan although I did not use any program contrary Please help

[copper portal]

Check the message that he sent above..

[polar marsh]

@wraith rose:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[copper portal]

wew

[glossy sable]

wew it is

@wraith rose Just fill the form and be patient.

[hot lava]

I have a problem Data has changed and you have been disconnected how to solve it

[copper portal]

Another wew.

[glossy sable]

Same wew, actually.

@wraith rose You got that data change thing, right?

(Just answer yes/no)

[wraith rose]

yes only

[glossy sable]

Okay.

Again: Just fill the form and be patient.

[hot lava]

@glossy sable What's the solution

[polar marsh]

@wraith rose:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[glossy sable]

@wraith rose and @hot lava:

Data has changed and you have been disconnected.

If you receive an error message reading Data has changed and you have been disconnected. when attempting to log into the game, please submit this form:

▫ https://forms.gle/vhPNqV3hyDWSqKVU8

For further assistance in this regard, you can contact the customer service by clicking the Help button located in the top-right corner of the login screen.

Please do not repeat questions regarding this issue, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wew again.

Bot's sleeping apparently.

[copper portal]

Indeed the same wew.

[glossy sable]

Indeed.

[hot lava]

@glossy sable Yes, I sent on the site when my problem will be solved

[glossy sable]

Soon.

[polar marsh]

@sinful gale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[copper portal]

wew

[glossy sable]

@sinful gale Well it's right there. 🙂

@night cloak Next message is a mute.

[hot lava]

احييي

[night cloak]

Wahy bro?

[storm flume]

Please do not use any other language aside from English in this channel, @hot lava. Refer to #613267301243944960 for language channels.

[glossy sable]

@night cloak You have been answered, stop spamming.

[night cloak]

?

Nitro

[iron willow]

why the graphics its show like that ?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @iron willow.

[hot lava]

@iron willow اخطاء بلمعالج تصير

[iron willow]

شو حلها .؟

[storm flume]

Please do not use any other language aside from English in this channel, @iron willow. Refer to #613267301243944960 for language channels.

[hot lava]

غير الكرافكس تبع اللعبه وجرب

[iron willow]

بدت تصير معاي بعد التحديث

جربت

[glossy sable]

@iron willow and @hot lava Speak only English here. You can ask questions in Arabic in the MENA server, you're already in it.

[hot lava]

@glossy sable speak arab me freand

[glossy sable]

Only English here.

You can speak Arabic in PUBG Mobile MENA.

[polar marsh]

@hallow goblet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @iron willow.

[glossy sable]

Follow those instructions.

[upper star]

Stupid update, you guys changed all the vichles locations. Car garage are empty

[split cairn]

What is uc for money jar

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[copper portal]

wew power 5

[green edge]

Someone teach me how to ledge grab I’m so garbage I can’t figure it out :((

[frank parrot]

@green edge I just spam space bar on emu lol

[green edge]

I’m on phone I actually spam jump but still can’t grab any damn ledge ;-;

[cinder relic]

help ?

i can't find pubg mobile and once i search for it i never find it

[empty rock]

There are any news !

[plucky condor]

Hello my i cant not login and my stats are reset

No hacks nothing

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @cinder relic.

[glossy sable]

@empty rock News are in #news.

@plucky condor Fill the form in #news, scroll up a bit.

[plucky condor]

@glossy sable filled already how long will it take 😭😭😭

[gleaming venture]

Hi could anyone help me

[fleet stump]

A small question about the giveaway I posted a vid and I don't know if it's ok to use a vid. Another problem is that maybe if I win that I would need a euro card and no dollars .

[glossy sable]

What giveaway?

Oh I understand now

Yeah no, a screenshot.

And don't worry about the currency.

[gleaming venture]

I want know about the giveaway in the game

[fleet stump]

@glossy sable go on the Twitter how should I make a screenshot out of it xD

[glossy sable]

I mean, it should be a screenshot (still), not recording (vid).

[fleet stump]

If it's a pic it won't be so good :/

[glossy sable]

😐

[gray turtle]

Good evening everyone , anyone from pubg support here ?

[glossy sable]

Good evening, how may I help you?

[polar marsh]

@gray turtle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality;
:white_small_square: purchases from third-parties;
:white_small_square: forced refunding through Google or Apple, and;
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators, and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steady marsh]

welp just died to someone with no recoil hacks

[fleet stump]

Noice

[glossy sable]

wew

[gleaming venture]

How i do this event

[fleet stump]

Happened to me 8 times today :/

[gleaming venture]

Could anyone tells me

[glossy sable]

@gleaming venture It's region locked, and ended anyways.

[storm flume]

Hello, @steady marsh and @fleet stump!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[rotund marlin]

Is the ledge grab option available yet or am i just not able to find it on controls

[wet wing]

@glossy sable

[gleaming venture]

How it is ended

[fleet stump]

It's not in control just tap jump before grabbing

[rotund marlin]

Ohok

[fleet stump]

I always spam tap it to be for sure.

[glossy sable]

@wet wing Can you send one where it shows the name?

[gleaming venture]

@glossy sable could i play this event

[wet wing]

Sure

[glossy sable]

@gleaming venture Well if you didn't see it it's that you couldn't.

[gleaming venture]

I see it

[glossy sable]

@rotund marlin Yeah, spam tap when you're near the ledge.

[gleaming venture]

But i cant play it

[mystic pilot]

Hello

[wet wing]

@glossy sable

[glossy sable]

Is that your own screenshot, @gleaming venture?

[mystic pilot]

I have a problem i need help