questions

[empty pike]

#questions

[mild saffron]

Mail them or ask in game

[crude umbra]

I'm facing this problem... And i haven't seen any kind of ban notice! Just,they are keep showing me that! Please help

[storm flume]

Please refer to this channel's pinned messages for further information, @crude umbra:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[earnest flint]

go to #news @crude umbra

[crude umbra]

Some one please, give me the submit link

[earnest flint]

go to #news from last 3rd one u will find link go and submit there

[mild saffron]

@arctic marsh same happened to me bro im also playing from season 2

[crude umbra]

Can u please, send here that link

[mild saffron]

@arctic marsh no bro

[crude umbra]

@earnest flint plz give me the link of form

[mild saffron]

They replied

I got banned on 11 oct

[sly sphinx]

@mild saffron pro I need the email

@arctic marsh

[earnest flint]

@crude umbra cant send links bro

[mild saffron]

@sly [e-mail]

[sly sphinx]

@arctic marshNote that I did not use any programs and did not violate any of the conditions of the game

@arctic marshI do not know I am also confused

[swift knoll]

Wy pubg mobile ban legis players

@arctic marsh ya bro u r right

[mild saffron]

@sly sphinx im worried about you bro ur account looks good

[twilit arch]

Poor hackers getting bodied

[normal fulcrum]

@swift knoll It's useless talking about it here. No one here ia affiliated with PUBG Mobile devs or customer service. You need to click on file claim and right a good reason why you think it was a mistake

[sly sphinx]

@mild saffronYes dear my level 71 and spent a lot of money

[mild saffron]

@normal fulcrum true

[twilit arch]

Next time don't hack

[swift knoll]

@normal fulcrum when he reply me

[normal fulcrum]

They will take weeks to reply as they get many support tickets so it takes time to look into every account.

[mild saffron]

@sly sphinxmy lvl 67 80 k chicken points

[twilit arch]

No one cares about chicken popularity

[normal fulcrum]

Please avoid having conversation here

[twilit arch]

If you ain't conqueror don't talk to me

[empty pike]

when everyone will stop buying royel pass then they are dream will destroy.....

[sly sphinx]

@twilit arch We are not all hackers but there is a flaw in the control system

[mild saffron]

@twilit arch im not pro like u

[frank nest]

Is " Data has changed " issue solved for anyone ??

[normal fulcrum]

@twilit arch If you don't need any support, kindly move to #pubg-mobile

[sly sphinx]

@mild saffronL was saddened for you

[empty pike]

poor community I didn't see ever......

[mild saffron]

@sly sphinx i uninstalled pubg for forever

[normal fulcrum]

@spring void Please ask them to move

[frank nest]

Help me out #questions !! I already submitted that google form !!

[normal fulcrum]

@frank nest Which google form?

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[sly sphinx]

@mild saffronThis must be solved quickly, because it is wrong

[crude umbra]

@chirag kumawat#3660 I'm also done that,,,

[frank nest]

#news produce a google form yestarday for those who were facing "Data has been changed an you are disconnected" issue!!

[normal fulcrum]

If you have uninstalled the game than you can leave the server and avoid spreading pessimism

[mild saffron]

@sly sphinx hope so

[normal fulcrum]

@frank nest If you have filled the form than wait for it. There will reply soon

[mild saffron]

@normal fulcrum dont be so rude

[frank nest]

@crude umbra did you got any reply??

[sly sphinx]

@frank nestWhere to find the model?

[normal fulcrum]

I'm not being rude @mild saffron. I'm just saying that if they don't like the game and don't play anymore than it's useless for them to stay and spread pessimism

[frank nest]

@normal fulcrum I have submitted that form 9 hours ago .....but didnt get any reply

@sly sphinx what sort of model??

[crude umbra]

@frank nest not yet bro

[mild saffron]

@normal fulcrum who said that i don't like the game please try to understand my situation i spended lots of money and time on my account

[normal fulcrum]

@frank nest Have patience. They will surely resolve the issue

[spring void]

@frank nest @mild saffron move

[delicate carbon]

@frank nest what form! for getting unbanned?

[mild saffron]

@spring void why

[spring void]

No for data error

[frank nest]

@normal fulcrum yupp....thanks

[mild saffron]

@spring void dont be so pro ok

[spring void]

We don't provide support for banned accounts @mild saffron

[sly sphinx]

@arctic marsh Oops

[mild saffron]

@spring void i know u cant lol

[frank nest]

@prisma viper that's not for unban !!....That's for an issue faced by lot of people

[mild saffron]

Im here just see who got banned unfairly

[delicate carbon]

@frank nest ow got it thanks ❤

[spring void]

Noone gets banned unfairly

[mild saffron]

Like me

[spring void]

All bans re fair and inaccordance or TOS

[delicate carbon]

@spring void all bans are not fair!

[spring void]

They are,you can talk with CS if you dont think so @delicate carbon

[mild saffron]

They dont have power to control hackers they banning players fairly😂 😂

@twilit arch true

[proven bobcat]

Lol

[spring void]

We can't ban/unban accounts here so you are wasting ours and yours time aswell @mild saffron @delicate carbon

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[spring void]

I wont say you to move again

[mild saffron]

@spring void im not asking for unban lmao

[normal fulcrum]

All bans are fair. People whom I kill always cry on voice chat sayin I'm a hacker. I'm playing from season 2. I never got banned coz I never cheated. People who use cheat or enhancement tools such as gfx tool gets a ban and that's very fair

[idle dew]

@spring void brother anu news regarding data Change issue?

[spring void]

So stop cluttering this channel @mild saffron

@idle dew no

@lunar vine we can now move

[normal fulcrum]

@spring void Just give him a temporary mute

[idle dew]

@spring void ok

[delicate carbon]

@spring void I'm not begging you to unban my account here.

[sly sphinx]

@storm flume help us

[iron bronze]

WTF. I'm playing minecraft

[twilit arch]

U even conqueror son?

[normal fulcrum]

@twilit arch I'm not a mod. And yes I'm playing from season 2

[mild saffron]

@twilit arch lol

[lunar vine]

@spring void ya talk about wasting time, sitting here nothing to do in life but a discord useless moderator

[storm flume]

Hello, @iron bronze!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[thorn hollow]

Wtf @iron bronze so bugged

[normal fulcrum]

@sly sphinx Machete is a bot

[twilit arch]

@lunar vine LMAO so true

[mild saffron]

@lunar vine😂 😂 😂

[spring void]

@warm wren can you check this situation

[warm wren]

Which?

[keen palm]

@iron bronze that look awsome

[delicate carbon]

@normal fulcrum LOL so what can I do with your S2, maintain my 6KD doesn't mean I'm a hacker! you are one of them who report players with higher KD

[normal fulcrum]

These guys are spamming with useless things. Need to stop them @warm wren

[mild saffron]

@delicate carbon👌

[twilit arch]

@normal fulcrum this guy trying so hard to get noticed

[warm wren]

Please use #chat for all your discussions

And report only issues here regarding the game

[twilit arch]

Come to general chat son let me body you

[normal fulcrum]

Already asked them to move multiple times. They won't listen

[mild saffron]

@twilit arch but he cant😂

[twilit arch]

Why aren't you moving? Do you need support?

You ain't even a mod son stop answering people

[warm wren]

Please refrain from further discussion here or a possible mute will happen, thank you

[lunar vine]

Shitz doesn't get resolved here anyway, what is the purpose of this channel, for literally everything you guys say ," we cant help you in this matter"

[normal fulcrum]

@twilit arch I'm here to help people who needs genuine help. I don't care about being a mod to help

[proven bobcat]

Ok

[mild saffron]

@normal fulcrum come to general chat

[twilit arch]

@normal fulcrum come to general chat lemme clap u

[warm wren]

@lunar vine we help with addressing general questions about the game, technical help with the game isnt in our power as discord moderators.

[flat surge]

@solar eagle

[sly sphinx]

@vivek yadav#٧٩٣٨

@mild saffron seee

[normal fulcrum]

@sly sphinx Did you tried mailing them?

[solar eagle]

Hello,

[random adder]

I need like this in my server ....can anyone help me

[sly sphinx]

@normal fulcrum Yes

[mild saffron]

@sly sphinx bro u have to wait for one or two day to get reply

[normal fulcrum]

@sly sphinx That doesn't work. As per 1 of a mod, email support has been discontinued

[night cloak]

FIX BANGLADESH server!!

[sly sphinx]

@mild saffron Is that so?؟

[random adder]

Anyone 😕😕

[mild saffron]

@sly sphinx dont listen to him they reply u for sure

[normal fulcrum]

@night cloak You should try reaching them on twitter. And ask all your friends to do the same

[floral wave]

You guys removed an option "notifying before purchasing crates with uc" and there was no description of it in your whats new in update list! You should notify us before that you remove that option!
I was opening crates all animations was good but accidentally i purchased crates from uc just by a tap! U want my uc back! Why u guys remove prompting option before uc spending

[sly sphinx]

@normal fulcrumWhat should i do now

[mild saffron]

@sly sphinx dont ask him bro he is good for nothing

[night cloak]

Yes@random adder! What do you need help with?

[sly sphinx]

@twilit arch بعد ألبي

[normal fulcrum]

@sly sphinx @mild saffron

[random adder]

I want lie this update on my servver @night cloak

[normal fulcrum]

That was an year ago. If you need any support, you need to use CS in game. If you're banned and you think it's unfair, use file claim

[random adder]

Like*

[sly sphinx]

يسلم راسك ضلعي شلون اضيفك ؟ لا يحظرونه مايقبلون نكتب عربي

[normal fulcrum]

@sly sphinx @twilit arch Please use English language only

[sly sphinx]

@normal fulcrum ok

[night cloak]

@random adder Do you mean, you want to add the bot in your server?

[random adder]

@night cloak yes... i want that typ of update news of pubgm in my server

[floral wave]

Can anyone tell me how to mail pubg an issue?

[normal fulcrum]

@random adder @night cloak Please discuss this on #chat

[floral wave]

Whats there mail address? Where they respond

[normal fulcrum]

@floral wave What issue?

[mild saffron]

@normal fulcrum why u behaving like mod

@normal fulcrum u r nothing

[normal fulcrum]

@mild saffron I'm not behaving like a mod. I'm trying to keep the channel clean

[night cloak]

@normal fulcrum What? Do you know it's #discord discord support related issue?

[mild saffron]

@normal fulcrum haha lmao

[random adder]

@normal fulcrum bro for clean channel ....dnt message then it will be a clean

[empty pike]

we need @harsh root-support

[analog kiln]

@mild saffron at least @normal fulcrum is helping

[normal fulcrum]

@night cloak It's pubg server. Support regarding pubg mobile will be provided

[mild saffron]

@analog kiln i dont think so

[lean ingot]

Where is the payload mode?

[floral wave]

@normal fulcrum in latest update they removed promoting before purchasing using uc in crate section and added a freking animation instead i lost 180 uc accidentally while opening crates just by a single tap

[normal fulcrum]

@lean ingot Not available yet. It should be available in a week or so

[sterile mango]

@normal fulcrum nice info thanks

[lean ingot]

@normal fulcrumok

[empty pike]

Bangladeshi server is down 2week ago but they didn't take any action

[night cloak]

@normal fulcrum dude you need some sleep. I'm helping people from the beginning. And I know what should I do, and which channel I should use. So, kindly don't interfere.

[analog kiln]

@normal fulcrum do u have idea about login problem

[normal fulcrum]

@floral wave That's not a bug. If you don't like a feature, you can either ping a kod to share your feedback or you can do it yourself by contacting CS in game

[floral wave]

@normal fulcrum no one responding to that

[night cloak]

Kindly move to #discord. I'll mention you there. @random adder

[analog kiln]

@night cloak do u have idea about login prblm solution

[normal fulcrum]

@floral wave If you want a response than ping a mod and share your feedback. I know your frustration. I also lost some UC mistakenly yesterday

[floral wave]

Can anyone give me mail id to contact pubgm?

[normal fulcrum]

@floral wave [e-mail]

[night cloak]

@analog kiln region, Android, ios or emulator?

@potent orbit K?

[floral wave]

@normal fulcrum thats not fair they should notify before!

[analog kiln]

@night cloak asia emulator

[normal fulcrum]

@potent orbit Kill yourself? Did you mean by suicide? If yes, try nading yourself

[hazy basin]

Who has designed This New Crate opening UI? This Is Just designed to loot players. Instead of providing OK button They have given Again Button after crate opening

[normal fulcrum]

@analog kiln Head towards #613267301243944960 and assign yourself Pubg Mobile Emulator. Than you can mesaage on #emulator-support

[night cloak]

@analog kiln you have to use #emulator-support. To access the channel, go to #613267301243944960 end get emulator role by clicking £

[analog kiln]

@night cloak i ve done it

[hazy basin]

Me , My clan mates & many Friends have lost so many UC since yesterday. This New way of looting the players is Exceptional.

[normal fulcrum]

Why repeating the same thing by copying message from mod 🤷🏻‍♂️

[tidal radish]

Is it a joke

[night cloak]

What people mean with this loot by paying Uc lol

[tidal radish]

Pubg is robbing us

[night cloak]

@analog kiln now report your problem there with enough details. Someone will reply you soon

[tidal radish]

Now we cant buy any thing with out prime

[normal fulcrum]

@tidal radish Did you mean by clicking on open crate accidentally?

[warm moth]

Morning guys any update about the data change issue ?

[tidal radish]

Nope

[hazy basin]

@night cloak You can't understand Because i think You never have spent a penny In the game lol

[warm moth]

Oh god this is really annoying

[normal fulcrum]

@warm moth have you filled form posted on #news

[warm moth]

@normal fulcrum yes and send them emails

[analog kiln]

@normal fulcrum i am facing data has been changed and you have been disconnected at login

[hazy basin]

@normal fulcrum Yeah! we have lost UC by clicking on the open crate accidentally because of its new UI

[normal fulcrum]

@analog kiln Head towards #news amd fill the form posted there

[tidal radish]

Before the update i can buy silver fragment and classic and premium scrap without prime member ship now we have to buy tge prime member ship for buying this things

[analog kiln]

@normal fulcrum done it already

[normal fulcrum]

@hazy basin Ping a mod and share them your feedback to add a pop up to confirm spending UC

[analog kiln]

@normal fulcrum i m asking about how much time it will take??

[night cloak]

@tidal radish still you can buy them without premium subscription!

[normal fulcrum]

@lime juniper Sorry to ping you but you need to take these feedback regarding new crate opening animation

[empty pike]

@night cloak Bangladeshi server down ….why ???/

[normal fulcrum]

@analog kiln No news on that. But they are dealing with it on priority. So it will be fixed real soon

[languid forge]

Can I use 1.1.1.1 WARP for PUBG login? From last 15-20 days Bangladeshi players are facing PUBG login, sound glitch and high ping issues. Can you guys please suggest any solution regarding this issue 🙏. Thanks in advance 😊

[analog kiln]

@normal fulcrum i hope so

[night cloak]

@hazy basin nah that features is not available in South Korea so

@empty pike as far as I know, government is involved with the issue and the team is still working to solve it.

[raven geyser]

I get this everytime I try to log in!

[lime juniper]

Would you mind mentioning a moderator, @normal fulcrum? They will note it down.

[normal fulcrum]

Ok bro

[warm moth]

@lime juniper mate any update about data changed?

[lime juniper]

Thank you, sis.

[solar eagle]

how can i solve this problem

[lime juniper]

None yet.

[hazy basin]

@night cloak I just lost my 120UC 😭

[raven geyser]

@solar eagle Facing the same problem bro

[normal fulcrum]

@night cloak You need to take this feedback. Everyone is having issue with new crate opening animation and accidentally losing UC

[solar eagle]

@raven geyser ya bro

[clear prairie]

@lime juniper when it will be solve

[analog kiln]

@normal fulcrum r u frm india

[solar eagle]

@raven geyser i dont know how to get rid of it

[normal fulcrum]

@analog kiln Yup

[raven geyser]

@solar eagle we need someone to answer us

[normal fulcrum]

@solar eagle Have you filled the form posted n #news?

[hazy basin]

@night cloak Fix this new UI of crate opening. We're Losing Our UC

[raven geyser]

@solar eagle submit the form in #news

[solar eagle]

@normal fulcrum how can i fill that form where can o get it bro? plz help....

[analog kiln]

@normal fulcrum can u tell me is that form is for unbanning accounts or just counting the no of people facing it???

[normal fulcrum]

@solar eagle #news

[languid forge]

@night cloak Can I use 1.1.1.1 WARP for PUBG login? From last 15-20 days Bangladeshi players are facing PUBG login, sound glitch and high ping issues. Can you guys please suggest any solution regarding this issue 🙏. Thanks in advance 😊

[normal fulcrum]

@analog kiln It's for people facing issue with data change

@languid forge I guess you can use dns changer

[analog kiln]

@normal fulcrum is that login prblm kinda bug???

[solar eagle]

no idea many players are facing this pblm

[keen surge]

2 model of data change , reset rakn and not reset to bronze

[normal fulcrum]

@analog kiln Yes it is

[keen surge]

i quess reset rank and data change is ban, and not reset to bronze is not ban

[sterile mango]

@keen surge you got the point dude

[keen surge]

no reset to bronze , i quess temporary ban like 1week

[sage mica]

My friend still did not get the update in his playstore
any steps he should follow or just wait

[analog kiln]

@normal fulcrum bro if i ll update my game from emulator what would be the size??it won t be like the play store bug

[fluid coral]

hi

[night cloak]

@sage mica clear data of play store app. Or visit pubgmobile.com to download the apk file

[analog kiln]

@night cloak if i ll update my game from emulator what would be the size??it won t be like the play store bug

[lavish solar]

Hello guys

[night cloak]

@analog kiln I'm not sure about it. You can ask the question in gameloop's discord server!

[fluid coral]

the govt of bangladesh has blocked pubg related isp that's why bangladeshi players cant play pubg normally

[normal fulcrum]

@analog kiln Please ask this on #emulator-support

[normal fulcrum]

@fluid coral Where did you got that information from?

[lavish solar]

Hi, I was during the match and I was disconnected. When I tried to go back to my account I received notification that I had been banned for 10 years. I played at PMCO 2019, I reached the semi-finals. My account has been verified by the anti-cheat I received from you. Can you tell me please why was I getting the ban?

Who is admin here?

[hallow goblet]

hello i have a question my friend got 90 days ban without hack or anything and he donated and he rp 84 crown 2 he got banned about 8days ago

what he can do w8 or what

[fluid coral]

@normal fulcrum ive called my internet service provider he told me that govt told them to block

[normal fulcrum]

@hallow goblet Please ask your friend to use file claim

[ashen gale]

@haughty sleet @harsh anchor high ping issues on indonesian servers for nepalis and bangladeshi fellows can you solve it ?

[normal fulcrum]

@lime juniper check what @fluid coral said

[hallow goblet]

he used film cliam and no one answer just empty msg thats all

[strong beacon]

@keen surge ithink ....not reset 3 mnths ban. And bronze 1week or 10 year

[fluid coral]

its sad for bangladeshi players now we have to play with vpn

[night cloak]

@lavish solar according to the ban message, you have violated their Terms of Use of the game. Unfortunately we can't do anything about ban. You have to use file claim.

[analog kiln]

@hallow goblet nothing happens when u do file claim

[ashen gale]

@lime juniper high ping issues in nepal and bangladesh

[hallow goblet]

@analog kiln yes but should send me at my email anything

[lavish solar]

@night cloak Why can't anything be done? I'm not the only person who has this. Please check my account, it is not correct what is happening.

[analog kiln]

@hallow goblet we cant talk to humans to prove our point. then what type of customer service ????

[night cloak]

@lavish solar when you will press file claim support team will review your account.

[lavish solar]

I clicked on the file claim but my robot only responds

[rugged fog]

I cannot access my account whats wrong with my account. Pls help me. I do not use any 3rd party apps or anything.

[analog kiln]

@rugged fog it s a bug

[sterile mango]

@rugged fog check pinned message about your condition

[normal fulcrum]

@lavish solar They will take some time to reply

[hallow goblet]

@analog kiln i did file claim and i sned mu email to them and i write what happened to me and they not answer me

[rugged fog]

Its not getting any banned massenge

[normal fulcrum]

@rugged fog Please head towards #news and fill the form posted there

[analog kiln]

@hallow goblet just forget ur id

[sour perch]

Bring back old audio

[lavish solar]

It's not ok what happens. I'm a player, I play tournaments and I can't afford to hack because I don't need to. I played in pmco with anti-cheat and everything was fine.

[normal fulcrum]

@hallow goblet They will take some time to reply. It might take weeks depending on tickets

[rugged fog]

@analog kiln yes its very bad

[analog kiln]

@hallow goblet my id also got bannned 4-5 months ago

@hallow goblet for no reason

[rugged fog]

@normal fulcrum i was fill and send but no reply no response

[hallow goblet]

@analog kiln lol for 90 days ban i just want to know that can they remove the ban to help me or w8 thats all omg

[normal fulcrum]

@rugged fog They won't reply right away

[rugged fog]

@normal fulcrum when i got back it@normal fulcrum

[hallow goblet]

@analog kiln ohhh

[analog kiln]

@hallow goblet in 90 days you can makke alot better id than it

[normal fulcrum]

@rugged fog They will soon fix the issue. Once the issue is solved, it will be posted in #news

[analog kiln]

@hallow goblet the rewards will noy be gifted to u after 90 days

[hybrid mesa]

still no news about this problem?

[night cloak]

Why tf we can't wear headgear and eyegear together?

[normal fulcrum]

@hybrid mesa Have you filled form posted on #news?

[hybrid mesa]

yes

[normal fulcrum]

Than wait for the issue to be solved

[rugged fog]

@hybrid mesasame problems bro

[analog kiln]

@rugged fog same here

[hybrid mesa]

i am sick of this

[hallow goblet]

@analog kiln they told me 90 days u can unblock it if u made file claim and i did 😡

[analog kiln]

@hallow goblet but they dont reply

[normal fulcrum]

@analog kiln If you're emulator player than please discuss your issue on #emulator-support

[rugged fog]

@hybrid mesame to bro i have suicide

[analog kiln]

@normal fulcrum i am just asking him bro

[rugged fog]

@analog kilnme to bro wtf with tencent

[jaunty acorn]

Wheen I'm trying to log into PUBG mobile, it is showing me this message. Can you guys tell me, how can I fix this ?

[normal fulcrum]

@rugged fog You need to wait for the issue to be solved. Nothing can be done right now as it might take some time to fix it

[analog kiln]

@rugged fog if they dont fix this we will raid tencent hq instead of area51

[normal fulcrum]

@jaunty acorn Head towards #news and fill the form posted there

[analog kiln]

@normal fulcrum srry

[jaunty acorn]

What I've to write in the Numeric Player Identification box ?

[rugged fog]

@normal fulcrum yea bro i wll wait. Stay tuned when it fix

@jaunty acornits your id ex 55******563

[analog kiln]

@rugged fog do u think that they will fix it?????

[normal fulcrum]

@jaunty acorn Your character ID

[idle dew]

pubg become worse day by day!!! new glitches after update and so many hackers

[rugged fog]

@analog kiln no im not thinking about that they will fix and they will telling us your account was banned because cheating

[normal fulcrum]

@idle dew I didn't faced any glitches yet. Can you tell me what glitch you faced?

[idle dew]

@normal fulcrum data has been changed and you have been disconnected

[normal fulcrum]

@rugged fog No. You're account is not banned.

[idle dew]

and not showing any ban notice

[analog kiln]

@normal fulcrum i faced in my new id that players are getti\ng bald

[idle dew]

just lead me to login page again after click on okay

[normal fulcrum]

@idle dew Head towards #news and fill the form posted there. Please don't expect immediate reply. And don't worry, it is not a ban

[idle dew]

@normal fulcrum i did and thanks, i hope they fix it soon!! because i want to play the game 😎

[wraith marsh]

i got this and im banned wtf

[analog kiln]

@wraith marsh not a ban

[idle dew]

@wraith marsh no, it's server bug

[hallow goblet]

who is admin here

[idle dew]

@wraith marsh maybe it's ban because ur tier is reset

[analog kiln]

@wraith marsh you re at bronze 5

[idle dew]

mine is still in ace

[wraith marsh]

yes. im bronze V wtf. i was using mobile! and im no hacking.

[analog kiln]

@idle dew mine in diamond2

[rugged fog]

Same bronze 5 I was going yesterday ace

[hallow goblet]

me 2 bronze same

[normal fulcrum]

@hallow goblet It's useless asking anyone regarding ban. No one here can help you with that. If you want than you can try mailing them on [e-mail]. Just make sure to provide your character ID

[wraith marsh]

can they let us know when will it be unlock.

[soft portal]

Anyone can help me here

[rugged fog]

How about our rank its will be getting or not?

[sterile mango]

Q. : Why am I getting "Data has changed and you have been disconnected" message after the update?
A. : We do not have information on it at the moment. It is most probably a network issue. In those precise circumstances, it's not a ban. If you had this issue before and had, for example, a Tier reset, it's different. For more details, contact the in-game Customer Support.
You can also send them an email at [e-mail], following this template:

1. Character ID:
2. Character's Name:
3. Issue:
4. Screenshot:
5. Brief description of the issue:

[onyx briar]

whats the point of become a zombie???

[sterile mango]

"mention if tier's reset its different"

[analog kiln]

i dont care about my league but hopefully i can get my id baccccc

[onyx briar]

i want to know more about becoming a zombie in survive till dawn 2

[rugged fog]

@soft portalwhat is your problem bro

[soft portal]

My game keeps crashing after the update

[normal fulcrum]

@wraith marsh Please head towards #news and fill the form posted there. Please don't expect an immediate reply. And don't worry, you are not banned until you get a pop up saying you are banned

[onyx briar]

the update didnt say annything about becoming a zombie why is that??

[night cloak]

@onyx briar if you die you become a zombie and you can have some fun as a zombie that's the point.

[onyx briar]

you cant even kill ur teammates

[night cloak]

You can kill humans

[sterile mango]

@normal fulcrum maybe they need check his tier rank account if not reset is safe , but if reset to bronze V maybe banned

[rugged fog]

@soft portal just clear the cache file and restart your pc

[analog kiln]

@rugged fog do u care about ur league

[idle dew]

mine is still in ace😴

[soft portal]

I did

[onyx briar]

but my health keep decreasing and why is there a weird yellow circle on the map following me@night cloak

[soft portal]

Nothing happened and I'm on a mobile app

Mobile I mean

[rugged fog]

@analog kilnno

[night cloak]

@onyx briar your health decreases because humans are shooting at you, I never saw a weird yellow circle when I'm playing it.

[normal fulcrum]

@sterile mango TBH I never heard losing tier due to data change issue. I guess you have a point therr

[analog kiln]

@rugged fog i just care about my id

[normal fulcrum]

Please avoid going off-topic

[onyx briar]

@night cloak no my health decrease but theres no humans or bots at all

[rugged fog]

On before this seen i was ace

[analog kiln]

@rugged fog u r in ace??????

[night cloak]

@onyx briar well someone could be sniping you?

[onyx briar]

@night cloak no its like playzone damage so yeah

[normal fulcrum]

@analog kiln @rugged fog Please discuss this on #chat

[night cloak]

It Nevers happens to me when I'm playing

@onyx briar yes I think zombies do take damage outside safezone in ZSTD2

[soft portal]

Plz I need help

[normal fulcrum]

@onyx briar It could be a bug. When you encounter the issue again, use report button and take a screenshot before you send the report

[rugged fog]

@analog kilnyes right now im bronze 5

[onyx briar]

@night cloak i am inside the zone but taking zone dmage

[normal fulcrum]

@night cloak Have you filled the form posted on #news

[night cloak]

@onyx briar that makes no sense what so ever

[onyx briar]

i am obviously in the zone but health decrease like i am taking zone damage

[rugged fog]

Check my name im now bronze 5

[wet wing]

Anyone face same issue that i face, i didn't receive exclusive emote of Demigod Gladiator set after lucky draw

[analog kiln]

@rugged fog okay

[normal fulcrum]

@rugged fog Please head towards #chat or #pubg-mobile

[night cloak]

@wet wing I did but mine isn't the full emote

[normal fulcrum]

@wet wing The issue is already posted on #555492558428700682

@night cloak Head towards #news. Please don't expect an immediate reply

[soft portal]

@normal fulcrum

[normal fulcrum]

@wet wing If I remember, you only posted the bug. Right?

@soft portal Yes?

[soft portal]

I need your help

[unborn tartan]

Wth i got DATA HAS BEEN CHANGED without any date..... while just loggin from mobile.... and my tier also reset

[normal fulcrum]

@soft portal I will try my best. State your issue

[night cloak]

@unborn tartan alot of people are facing the same issue please wait some time I think it's a bug.

[normal fulcrum]

@sterile mango 2nd one saying they got tier reset after data change bug

[soft portal]

My game crashs after the update

[unborn tartan]

Who else got tier reset

[light crystal]

My

[normal fulcrum]

@unborn tartan Have you filled the form posted on #news?

[soft portal]

I only see the first screen then I crash

[unborn tartan]

Yeah already but no responce till now

[normal fulcrum]

@soft portal Device?

[soft portal]

Mi A1

[normal fulcrum]

@unborn tartan They can't respond immediately. But rest assured, issue will be solved aoon

[night cloak]

If your facing the data changed issue please fill this in #news

[unborn tartan]

Mostly i play on emulator but after update i tried on phn then it happen

[normal fulcrum]

@soft portal Have you checked if you have enough storage on your internal memory

[unborn tartan]

Yeab the same one

[soft portal]

I do have enough

I have 30+ gb

[normal fulcrum]

@soft portal Have you used client repair?

[soft portal]

In the login screen

[normal fulcrum]

Yes

[light trout]

@soft portal Have you tried reinstalling the game?

[light crystal]

I was spectating my friend and suddenly got the message 'data has been changed"

[soft portal]

@light trout I did multiple times

[severe abyss]

Can someone give me the announcement of PUBGM 1.1.1.1 post link

[warm moth]

I also got tier reset i swear no havks or any 3rd party apps is used. This is really annoying if they ban me this will be unfair. I was the one who is reporting hackers over the past 2 years. !! Really

[normal fulcrum]

@soft portal Must be something with device. Try clearing delvik cache or factory reset

[light trout]

@light crystal Please report it using the forum in #pubgm-news or read the pinned message.

[soft portal]

Wtf factory reset ??

[warm moth]

This data change issue is really suck

[night cloak]

@warm moth fill the form in #news

[light trout]

@severe abyss here, https://discordapp.com/channels/393088095840370689/481200416349224980/631433849494306816

[night cloak]

Don't factory reset @soft portal

[normal fulcrum]

@soft portal You can try clearing delvik cache

[soft portal]

I do it by clean master

[warm moth]

@night cloak common dude i was the one who raised this matter 2 days ago here already filled and sent many emails no response

[light trout]

@soft portal are you using Android?

[night ravine]

My account got banned for no reason any help

[night cloak]

@warm moth well they nuts be busy don't expect a quick reply

@light trout ||it will be helpful if you pin the form link in pinned message! ||

[haughty cypress]

i always wondered if clean master was useful, because all it ever does is clear cache, which sometimes isnt what you want 🤔

[night cloak]

Must*

[soft portal]

Yes i am @light trout

[normal fulcrum]

@soft portal Check on google how to clear delvik cache. It cannot be done using any app

[warm moth]

But saying that if you gut data change with tier reset is a ban will make me crazy

[silk sun]

anyone knows when will payload will come? @here

[night cloak]

@warm moth it's not a ban if I'm not mistaken

[warm moth]

The strange thing is in europe server my friends told me i am still diamond. Only on north america server i am bronze now !

[silk sun]

anyone knows when will payload will come? @here

[normal fulcrum]

@silk sun Might take a week or so

[light trout]

@soft portal Please make sure that you have enough ram available to run the game. You can also try downloading the game through the apk file from the official website, pubgmobile.com

[warm moth]

@light trout any chance to get an update about data change issue ?

[night cloak]

@warm moth when it says data has changed and you have been disconnected try taking a screenshot and reporting the issue.

[soft portal]

I downloaded apk file form uptodown

[warm moth]

@night cloak already did 2 days ago

[night cloak]

@warm moth well good.

[light trout]

@warm moth For now, use the forum from #pubgm-news. We'll will soon provide more information regarding that.

[warm moth]

@light trout and by soon dear you mean today ? I have been reporting this since 2 days now.

[analog kiln]

@light trout do u think this data change issue will be fixed>????

[light trout]

@soft portal It is better to download the apk file from the official website in order to avoid getting modified version of the game.

[night cloak]

@analog kiln it will, eventually

[night stone]

Bahiyo plz make my account unban plz

[soft portal]

AHH why my internet is suffering form how much I have installed this game

[night cloak]

@night stone "File claim"

@night stone wdym make it unban?

[light trout]

@warm moth the forum was made available only yesterday, the operations team is looking into the accounts facing that issue.

[night stone]

Guys mera acc fazool mein ban ho ga

[normal fulcrum]

@soft portal It is possible that data file was incomplete. Because of which game crashes

[analog kiln]

@night stone english only

[night stone]

Ok

[night cloak]

@night stone do you have an official version of Pubg mobile or did you download an apk

[light trout]

@analog kiln the more information we get, they more quicker it can be resolved.

[warm moth]

@light trout and how they will reply to us ? Individually by emails ? Or how

[night stone]

I have officiall pubg

[night cloak]

@soft portal did you just said you download the update from apk pure?

[mild saffron]

@night stone this happened to me also no help u here bro

[soft portal]

No I didn't I downloaded the game form uptodown

[night stone]

But plz pubg unban us

[night cloak]

@night stone Ok are you facing the "data has changed and you have been disconnected" issue? Or did you straight up get banned

[light trout]

@warm moth We will make an announcement in #pubgm-news

[night cloak]

@soft portal should've download it from play store

[night stone]

@night cloak yes bro

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @night stone. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[mild saffron]

Here u only get useless reply by useless mods

[night cloak]

@night stone bro your account is not banned

[warm moth]

@light trout ok thx mate. Oh god weekend is coming i hope it can be solved today

[night cloak]

@night stone it's a glitch and so many people are facing the same issue

Bug*

[night stone]

@night cloak they r saying ur account is bann for 10 years

@night cloakhopefully

[soft portal]

@night cloak I did and nothing happened

[night cloak]

That's what it says when you open the game?

[night stone]

@night cloakbro thanks

[night cloak]

@night stone if you open the game and it says "data has been changed and you have been disconnected* and your tier is reset it's not a ban it's a bug they will fix it

[night stone]

Oh @night cloak thank god

[analog kiln]

@night cloak r u facing it tooo?????

[unborn tartan]

thank god Xd

[night cloak]

@analog kiln no but I'm 100% sure it's not a ban

[night stone]

@night cloak hopefully bro

[mild saffron]

@night cloak bro its happeneds with me on 11 oct

[sterile mango]

@night cloak ask your friend see your tier's rank.. same or reset

[night cloak]

@night stone don't worry bro alot do people are facing this problem and it willbe fixed! But for now try taking a screenshot of the game when it says "data has been changed and you have been disconnected" and report the issue

[mild saffron]

@night cloak that issue is not fixed yet

[soft portal]

I literally hate this so much I haven't been playing why do you have to do this to me

[night cloak]

@mild saffron I'm sure they are working on it

[unborn tartan]

@granite tree THIS IS A ACTUAL BAN U GETTING

[pearl lark]

Data has been changed you are disconnected
Than login Facebook

[mild saffron]

@night cloak they replied me this

[solid copper]

Currently, I am completely helpless but i have full faith in Pubg Mobile
that they will help me regain acces to my account.
My Pubg account Character Id is 5118893452
And it was linked to my Game Centre Account i.e [e-mail]
, Facebook account i.e. is Dikshant Jaswal.
I also linked my phone number i.e. 8091139919 to my Pubg Account
Hacker has hacked my Facebook account and he transfer my data from global
version to vietnam version of Pubg Mobile, he did it to link his google
play games account to my Pubg account.
Before, my account was hacked my IGN was LORDxParaOP and the version of
account was global.
I had registered for Pubg Mobile India Tour Group A from this Account.
I didn’t change my version myself and hacker did this.
I tried my level best to regain my account but i failed so badly.
Kindly help me out of this situation.
Please help me regain access to my Pubg Account, it is a very old account,
it was created during season 2 of Pubg Mobile. Also, Please unlink the
google play account and Facebook attached to my account because I have no
longer access to my Facebook and please re-change the vietnam version to
global version. And Please re-link my game centre account to my Pubg
Account which was previously on my Pubg Account i.e. [e-mail]
This is how my account looks like now
This is my game centre account

This is the message i am getting when i am trying to login through my game
centre account
Please help me out. You guys are my only hope
Thank You

[night cloak]

@mild saffron it's just a bug they can't ban so many people just like that

[granite tree]

Just Using vpn😭

Please help guyzz

[safe raven]

@granite tree vpn for what?

[night cloak]

@granite tree did you play a game with a vpn on?

[mild saffron]

@night cloak why they said that u will not able to use it before ban period finiahes

[soft portal]

I really wanna talk to any admin

[safe raven]

if you used vpn because its banned in your country, then you cant complain.

[granite tree]

Bkz server issue Bangladesh
Thats why i using vpn and pubg ban me 3 month😭😭

[mild saffron]

@night cloak you r really heping god bless u

[night cloak]

@mild saffron God bless you two

[sterile mango]

@mild saffron to make sure your id is safe or not.. ask your friend to see your current tier's rank..

[mild saffron]

@sterile mango they demote me to bronze v

[idle wagon]

Hey mods Is Warp apps save for Bangladesh players

[safe raven]

@mild saffron rip

[mild saffron]

@safe raven may be 😭

[sterile mango]

@mild saffron so there's 2 issue about "data has been changed"
one is tier not reset and one is tier reset

[granite tree]

Please help me😭
I am royal pass player

[sterile mango]

its a different thing

@night cloak what's that bro ?

[idle wagon]

@sterile mangotell me is WARP is save for Bangladesh players

[mild saffron]

@sterile mango bro i didnt get any data changed msg i game i got banned when i was off

[safe raven]

@granite tree you need to contact them somehow.

[mild saffron]

Without any reason never ever violated pubg rules

[sterile mango]

@night cloak no i dont understand , just type here about your message.. others will help you too

[safe raven]

@mild saffron same with you, were all players here so wont be able to help if you were banned, you need to speak to admin/tencent somehow

[warm moth]

@night cloak dnh is not an admin here.

@night cloak still need a week to get it as a saw others saying here

[sterile mango]

@warm moth yes im not admin , just type your issue here.. other moderator will response to your question too..

[wraith marsh]

deym

[sterile mango]

@night cloak you updated already to 0.15 ?

[mild saffron]

@safe raven they r not helping not even replying me

[night cloak]

If you guys didn't Hack your accounts will be okay

[warm moth]

@sterile mango dude i was telling the other guy because he thought you are an admin

[unborn storm]

Can you tell me please why was I getting the ban?

[mild saffron]

@unborn storm same

[swift knoll]

@unborn storm bro i also get banned without without reason

[sterile mango]

@warm moth well noted bro..
@night cloak payload new mode still not available right now..

[mild saffron]

@night cloak how to contact admin

[unborn storm]

Tell me the reason bro...

[night cloak]

@mild saffron email tencent

[mild saffron]

@night cloak not replying me

[sterile mango]

@night cloak haloween lobby also still not available when im play yesterday, only halloween mode in erangel but it's random

[swift knoll]

@night cloak we can't get any reply

[night cloak]

@mild saffron They must be busy but I'm 45% sure they will reply

[granite tree]

How to contract admin

[mild saffron]

@night cloak ok thank u

[night cloak]

Look guys one reason to why they aren't replying could be because they are trying to fix the bug

[swift knoll]

@night cloak Ok bro thanku

[night cloak]

And could be also you're rejected

Not a problem.

[granite tree]

How to contract admin😭

[mild saffron]

@night cloak maybe they are working on new outfits and skins where they get money😂

[night cloak]

Maybe 😂 😂 😂

[unborn storm]

Please admins tell me..! The reason

[swift knoll]

@night cloak Kya mera ban hat jayega mai kuch hack nhi use kiya aur nahi koi third party apps fir bhi ban hogya

[sterile mango]

@swift knoll i think we just wait and see at #news daily banned report..
you can search your id if you positive banned

[night cloak]

@unborn storm no one know except the dev itself

@night cloak read #news

@swift knoll Bhai If you never hacked they have no proof such to ban you, but it could end up with a ban I recommend you to stay ready for it

[swift knoll]

@sterile mango can i get my account back

[mild saffron]

@sterile mango they banned me on 11 oct i searched my name on banned list but my name is not there

[frank nest]

@night cloak fill that google form on #news

[night cloak]

My ask is how long take to solved this? Because tonight i have competition

[onyx briar]

why is slow mode on 10min??!?!

[vital sluice]

https://discordapp.com/channels/393088095840370689/481197473403240451/634015899569094669

[sterile mango]

@swift knoll if your id positive banned you can't get back your account bro..

[swift knoll]

@night cloak I never use hack bro i m legit player like you...

[night cloak]

@swift knoll Well then there is no reason to worry, "I think"

[unborn tartan]

What if we got ban from just loggin without any date

[vital sluice]

Just be patient for any information. We are also waiting information just like you. Once we have any info about the "Data Changed" issue, we will update in #news

10min slowmode has been added to avoid the unnecessary spam.

[soft portal]

Logan399

[royal zodiac]

Can I unlink Facebook from my account?

[vital sluice]

No, @royal zodiac.

[cosmic cape]

hey i need a little help i play with realme 3 pro and day before yesterday i was playing team match evo and once i died the 1st i was stuck at one place only me but i could see my avator and move it i used map to go to the enemy spawn to see if i die but idid nt maybe i didnt have a encounter. i have a recording.

[storm flume]

Hello, @cosmic cape!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[night cloak]

Welp, ok 2m is long for a support channel

Thx i hope pubg solved today the problems with (data has changed you disconected) i not want lose the competition 😭have a nice day @everyone

[split fern]

When available payload mode?

[night cloak]

@split fern week or so

[hollow iron]

hi need help

[soft portal]

@vital sluice my game keeps crashing after the update

[night cloak]

Apologies for the delay : I left my PC for a while.
@normal fulcrum | Today at 13:36

You need to take this feedback. Everyone is having issue with new crate opening animation and accidentally losing UC

Thank you for the feedback.

[swift knoll]

What is positive banned @sterile mango @night cloak

[normal fulcrum]

@night cloak No issue. Please ask them to add a pop up to confirm using UC to purchase crates. Like it used to be before updatr

[night cloak]

@hollow iron whats your issue?

[stable sorrel]

How to play Halloween mode

[hollow iron]

i can't log in in to my account it says data has been changed and i can't see my numeric payer id cuz i can't log in please help.

[vital sluice]

Try repairing your game, @soft portal.

[storm flume]

Please refer to this channel's pinned messages for further information, @hollow iron:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[hollow iron]

i am on emulator

[stable sorrel]

How to play halloween

[soft portal]

I need help plz

[night cloak]

@hollow iron it's a bug that alot of people re facing right now I recommend you to fill the forms in #questions

[hollow iron]

yes but i don't know my numeric payer id

[wraith dock]

How to dill thee forms

[soft portal]

Form the login menu ?

[night cloak]

If your facing the "data has be changed and you has been disconnected try filling the forms in #news click the link and fill the forms

[hollow iron]

hello? help me find my player id please

[idle dew]

@vital sluice sir data has been changed is a bug na ? because from yesterday I'm worry about my account 😐 please confirm

[night cloak]

@idle dew they confirmed it read the ss

[soft portal]

I don't even get to the login menu @vital sluice

[vital sluice]

You can reinstall the game then, @soft portal.

[soft portal]

I did multiple times

[vital sluice]

What device are you using and what region?

[soft portal]

Xiaomi mi A1 and I form Egypt

[wintry solar]

I don't know why i got banned...first came the pop up with data has changed..then a pop came that your account has been banned for 10 years....What can i do now?

[soft portal]

@vital sluice ?

[vital sluice]

Did you download the game from playstore? @soft portal

[fickle gazelle]

@wintry solar create new account

[soft portal]

Yes and downloaded the game also for uptodown

[wintry solar]

@vital sluice Please reply

[hollow iron]

thank you for helping @night cloak

[night cloak]

Your Welcome!

[vital sluice]

Do you have sufficient storage? @soft portal

[soft portal]

Yep

[vital sluice]

You can use the "File Claim" that's all @wintry solar.

Try downloading the game apk from the website #613267301243944960 , @soft portal.

[soft portal]

It is like 100 mb right ?

[vital sluice]

159 and there's additional files as well.

[soft portal]

But what if it doesn't work

[vital sluice]

If it doesn't work,try opening the game on another device.

[wispy spear]

I just lost my uc can anyone help me to get them back?

[soft portal]

My internet is suffering form how much I have installed this gme

[vital sluice]

Contact customer support in-game, @wispy spear .

[storm flume]

You can contact the customer service via the game settings, . Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[soft portal]

I have to play the game on another device how

Im used to this phone @vital sluice

[wispy spear]

I am unable to contact from there @vital sluice

[night cloak]

@soft portal try downloading the game from the official website

[vital sluice]

The game seems to be working to others, @soft portal. It could be an issue with your device itself. Not the game's fault.

[soft portal]

It was working before this update

[normal fulcrum]

@soft portal As I said before, try clearing delvik cache

[vital sluice]

You can then use the mail that's seen in #613267301243944960 , @wispy spear.

[soft portal]

It doesnt do anything @normal fulcrum

[night cloak]

@vital sluice what about the "data has been changed" issue?

[vital sluice]

Already pinned a message for that in this channel.

We don't have information yet.

[night cloak]

But what happens if they had a tier reset

[normal fulcrum]

@soft portal How did you cleared delvik cache? Using 3rd party app. Right?

[fickle inlet]

My account got compromised can anyone help me about that

[night cloak]

Will you keep them banned? @vital sluice sorry for the ping btw

[wispy spear]

@vital sluice can you share me support teams email?

[night cloak]

[e-mail]

[vital sluice]

We just don't know, @night cloak. Please understand.

[night cloak]

Aight

[soft portal]

Finally the game is working thank you everyone thank you I downloaded it form the official Website

[normal fulcrum]

@soft portal Glad to hear that

[wispy spear]

Can any one send me the support teams email address?

[vital sluice]

Someone already sent it above.

[night cloak]

[e-mail] @wispy spear

[soft portal]

Thank you @normal fulcrum and @vital sluice

[wispy spear]

Thank you @night cloak

[patent sand]

Why?

[night cloak]

@patent sand Click the three dots and read the pinned messages please.

[soft portal]

i hope it works it donwloading the additinal files ingame

[night cloak]

@untold anchor same for you click the three dots and read the pinned messages it's a bug

[pearl lark]

Why bro why?

[vital sluice]

It's not "bug" we are not sure yet about the issue details.

[worthy eagle]

:S

[vital sluice]

Just be patient for information

[untold anchor]

Same here 😄

[night cloak]

If anyone is facing the "data has been changed" issue please read the pinned messages

[onyx cairn]

or check #news

[untold anchor]

@vital sluice I've completed that file

[vital sluice]

Good. Now be patient untill we receive an update from the team.

We will let you know in #news once that happens.

[untold anchor]

Ok, thanks a lot for your courtesy! ❤

[vital sluice]

Thank you for understanding.

[fickle inlet]

What is registration date plz

[devout raptor]

having issue in bangladesh..loading problem

[light trout]

@devout raptor Try changing your DNS to play the game. There are currently some issues with the game in Bangladesh, for more information read https://discordapp.com/channels/393088095840370689/481200416349224980/631433849494306816

[misty shard]

@devout raptor evey bangladeshi uses vpn to play game

@devout raptor i think that is the problem of the network operator

[clear prairie]

Logan399 from yesterday morning i face this msg

[night cloak]

What issue are you facing, @clear prairie?

[forest mountain]

hi all i m getting data has been changed with out no time showing from this morning not used hacks when it will get solve

[devout raptor]

whole players of our country facing issue....

[night cloak]

@forest mountain read the pinned messages

[storm flume]

Please refer to this channel's pinned messages for further information, @forest mountain:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[summer canyon]

Hello, i am having this from yesterday. What should i do?
My this account have 3 seasons royal pass and so many skins and outfits Please help me guys

[night cloak]

@forest mountain By any chance, are you from Bangladesh?

Also, @night cloak, when you see the borders nearby or emulator players ask for help, please direct them to #emulator-support.

[patent plover]

@untold anchorwhere i can fill up this form?

[forest mountain]

no bro i am from india andhra pradesh

[night cloak]

@summer canyon read #news

@night cloak I'm not from Bangladesh and sure I will

[storm flume]

Please refer to this channel's pinned messages for further information, @summer canyon:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[night cloak]

@summer canyon React to 🇪 in #613267301243944960 to get the Emulator role, and then you can ask for help in #emulator-support.

[slow cove]

I got data has been changed message while login

[forest mountain]

#usmanplayz where can i find pin messge

[storm flume]

Please refer to this channel's pinned messages for further information, @forest mountain:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[night cloak]

@slow coveme to

@forest mountain click the three dots on the upper right corner of the screen and click pinned messages

[forest mountain]

k got it thx i submit form also with my id

[night cloak]

Okay

[light trout]

@slow cove, please read the pinned message.

[patent plover]

Can anyone tell me where i find this form fill up coz my account data has been changed

[night cloak]

If anyone is facing the "data has been changed" issue please first read the pinned messages and then ask for help if needed

@patent plover Please scroll up in #news, there's a link regarding it.

[forest mountain]

hope it solve sooon i am waiting gettign mad after seeing this message dammmmm

[night cloak]

@forest mountain they are working on solving the issue

[warm moth]

@night cloak morning guys. We need to play at weekend please get any news for us regarding the data changed issues

[spring void]

@patent plover please ve patient until an announcement

[night cloak]

@warm moth news will be posted in #news

[spring void]

@warm moth once we have any news we will announce it

[forest mountain]

thx bro i got mad mad mad very mad when i login this morning coz i was excited to play pumpkin mode and all gone puffffff after i seee message

[night cloak]

I understand bro

[forest mountain]

now colling down little bit cant wait to get in game dont have other ids

[spring void]

@forest mountain we understand your frustration, please remain patient until an announcement

[austere locust]

I don't use any hacks or 3rd party apps buddies 🙃 Playing from season 3 . I'm from bangladesh and we are having log in issue and voice issue in our country . Previous night i used vpn to play the game as we r facing great trouble . Today i logged in by turning my mobile data off and on . Then i played some matches without any problem . Then i entered a tdm match and i was sliding . In the meantime , they banned my id for 10 yrs 🙃 but why guys ? Can anyone help me ?

[shut fractal]

My account got banned

[forest mountain]

thx very much i am happy little bit now

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @austere locust. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[winter geyser]

@help

[night cloak]

@austere locust please read the pinned messages

[spring void]

@shut fractal refer to faq 2.9

@winter geyser how may i help you?

[shut fractal]

@spring voidwhat is faq2.9

[night cloak]

@shut fractal #481198147478224896

[spring void]

#481198147478224896 subpoint 2.9

[wet wing]

@normal fulcrum yes

[gritty glade]

Hit player with candy bombs.
How to complete this Achivement

[winter geyser]

I have just open my acount and there is a meesage data has been changed

[night cloak]

@gritty glade find candy bombs and Hit Players with them it's pretty straight forward

[spring void]

In lobby

[gritty glade]

@night cloak

Where is the candy?

[devout raptor]

facing this after using 1.1.1.1 app

[winter geyser]

Not in looby in the log in page

[shut fractal]

@spring void I don't hav permission to send message in faq channel

[spring void]

@winter geyser refer to pinned messages for further info

[gritty glade]

@spring void

There are no candy before update.
And there are also no candy after update

[night cloak]

@gritty glade Maybe try searching on YouTube for better results

@gritty glade There will be candies available during Halloween event, but no confirmation.

[spring void]

@shut fractal view faq 2.9

[gritty glade]

@night cloak
Exactly.

[spring void]

@gritty glade if it is the achievement from last year you cant conplete it now

[solid copper]

@light trout @vital sluice

Currently, I am completely helpless but i have full faith in Pubg Mobile
that they will help me regain acces to my account.
My Pubg account Character Id is 5118893452
And it was linked to my Game Centre Account i.e [e-mail]
, Facebook account i.e. is Dikshant Jaswal.
Hacker has hacked my Facebook account and he transfer my data from global
version to vietnam version of Pubg Mobile, he did it to link his google
play games account to my Pubg account.
Before, my account was hacked my IGN was LORDxParaOP and the version of
account was global.
I had registered for Pubg Mobile India Tour Group A from this Account.
I didn’t change my version myself and hacker did this.
I tried my level best to regain my account but i failed so badly.
Kindly help me out of this situation.
Please help me regain access to my Pubg Account, it is a very old account,
it was created during season 2 of Pubg Mobile. Also, Please unlink the
google play account and Facebook attached to my account because I have no
longer access to my Facebook and please re-change the vietnam version to
global version. And Please re-link my game centre account to my Pubg
Account which was previously on my Pubg Account i.e. [e-mail]
Thank You

[summer canyon]

2 day ago i Killed a hacker at Mylta by baiting my team mate and then i went to sleep.
next day when i tried to login in game then this happened

[storm flume]

Please refer to this channel's pinned messages for further information, @summer canyon:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[night cloak]

@summer canyon React to 🇪 in #613267301243944960, and then ask for help in #emulator-support.

@summer canyon please read the pinned messages

[spring void]

@solid copper we cant help you here go to ingame CS

[summer canyon]

ok guys

[frail igloo]

Hello anyone please solve data has changed and you have been disconnected

[storm flume]

Please refer to this channel's pinned messages for further information, @frail igloo:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[keen warren]

Hi
Please help me I took the band pubg mobile and I did not use Hack and did not align with Hack

[night cloak]

@frail igloo Please scroll up around 2-3 messages in #news. You'll find a google link, fill the form.

[frail igloo]

I'm stuck with this before 2 days

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @keen warren. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[frail igloo]

@night cloak yes i did that but nothing happens yet now

[night cloak]

You have to be a bit patient, @frail igloo. They're working on the issue.

[spring void]

It takes time just wait

[frail igloo]

Wow 💜 so quick 😍

Many peoples stuck with this issue... And don't know what to do main accounts have

[forest mountain]

we all r stuck in same situ

[hollow summit]

@night cloak tier same or no?

[frail igloo]

Too many peoples stuck in this

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[night cloak]

There's no confirmation over that, @hollow summit. You won't lose your tier most likely, because it's not that you've hacked.

[mental dove]

How to turn off animated video which appears while opening crate its too irritating

[spring void]

You have been answered please dont repeat same questions

[forest mountain]

error show when we first log of the day after u update

[frail igloo]

@hollow summit tier is same i think

[night cloak]

@mental dove There's a "Skip animation" option at bottom right corner when opening 10 crates.

[mild saffron]

Here you guys wasting ur time they are useless mods 😂

[forest mountain]

i update on 16 and gone home and came this mornign to laod game and suddenmly i see the notice lol

[frail igloo]

I'm @forest mountain. Facing this for before update

[spring void]

@mild saffron stop trolling, we wont warn you again

[night cloak]

@mild saffron Keep your attitude to yourself. 🗑

[forest mountain]

i am waiting from 11.30 am till now

[winter geyser]

When you well fix the data has been changed proplem

[frail igloo]

@forest mountain I'm waiting from yesterday

[mild saffron]

@night cloak go get a life bro

[mental dove]

Yeah its there But you guys know that right it's really irritating

[forest mountain]

vfx i update new ver at 9 pm yestaday and gone may be u update game yes noon

[night cloak]

@mild saffron I do have a life, I help others by spending my life. I have a better life than you, a person who's wasting his time trolling people who're helping others.

[last musk]

hello

[forest mountain]

thats why i got notice before

[night cloak]

@winter geyser There's no exact date for when it'll be fixed. It can take from a week, to a month. But don't worry, you'll be informed in #news once there's a fix.

[mild saffron]

@night cloak seriously u r helping haha lmao

[last musk]

i have problem when i login

[forest mountain]

we cant do any thing bro instead of waiting

[winter geyser]

Ok thank you

[night cloak]

@mild saffron One more time and you'll be warned.

[mild saffron]

@night cloak so dont mess wid me next time

[night cloak]

Hello, @last musk. Can you collaborate more on the issue you've been facing?

@mild saffron Try your level best to stop me from messing with you :), Move to #chat and continue being a troll.

[last musk]

Data has been changed and you are disconnected

[forest mountain]

guys dont get mad on mods thay r here to help us and mods pls post on all pages about this issue coz we know discord so we came here to read info and who dont have discord thay got mad also so pls provide doc on other pages also thx

[night cloak]

@last musk: Why can't I play PUBG Mobile from Bangladesh?
📍 There is no known reason for the issue. The PUBG Mobile development team is working hard to bring the game back to its Bangladeshi community. However, please be patient as things get tricky and difficult whenever a government is involved.

Also, please note that it can take a week or a month to get this issue fixed. You'll be informed in #news once the issue is fixed.

[glossy ore]

my coupons disappeared when i tried to use them

[night cloak]

Are you sure you didn't get any new item(s) after using the coupons, @glossy ore?

[mild saffron]

@night cloak hold mah beer

[night cloak]

@mortal belfry Advertising in this server is not allowed.

[rustic furnace]

I got ban 2 months for nothing...

[normal fulcrum]

@night cloak Someone from Bangladesh said that Bangladesh government has banned pubg

[glossy ore]

i collected them from achievement then i combined 10 so i had 3 clasic coupon crates but when I opened the first one the 2 others were just gone.

[mortal belfry]

@night cloak bro please subscribe

[night cloak]

@rustic furnace Please review PUBG Mobille's Terms of Service (TOS)

[lunar heron]

You should start thinking about fix in-game sound

[night cloak]

@glossy ore Okay. Please open Settings ⚙, and click CUSTOMER SUPPORT located at bottom left. Then, click CONTACT US 📄 located at the top-right corner, and select the "Missing Items" option.

[glossy ore]

ok I'll do it now

[normal fulcrum]

@lime juniper Sorry to ping but is it confirmed that Bangladesh government has banned pubg Mobile?

[night cloak]

@normal fulcrum No, it is certainly not banned in Bangladesh. If it is, then there's no official proof to prove it.

[lime juniper]

No. Please refer to the pinned message in #discord.

[normal fulcrum]

@night cloak Actually the guy claims he contacted his ISP and his ISP told that they are ordered to ban connection to pubg mobile

[night cloak]

@normal fulcrum Don't trust anyone's words except what staff says.. It could also be the fact where he actually faked that the game is banned in Bangladesh. If it is, as I said, it is not confirmed.

Another clickbait video, just made for views and money. Don't trust these videos.

[kindred dagger]

My Telephone has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Telephone and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you

[night cloak]

@willow marsh If you notice carefully in the second window, you'll see a ✖ located at top right corner. We can't do anything if you didn't notice the ✖ button.

[kindred dagger]

I need to communicate with someone who speaks Arabic

[night cloak]

@kindred dagger There's nothing we can do here regarding your issue.. Please contact the in-game SUPPORT 📄

[analog kiln]

@night cloak do u have any info regarding to the data change login prblm????

[night cloak]

I am very sorry to hear that, @willow marsh. But there's nothing we can do.

[visual shore]

@lime juniper What about the data connection issue still not resolved already submitted the form?

[normal fulcrum]

@willow marsh You're poor and you had 120 UC? And if you accidentally clicked on the open button, it's not a scam. You should've been more careful

[kindred dagger]

How do I communicate with support

[lime juniper]

An announcement will be made soon.

[night cloak]

@kindred dagger Please open Settings ⚙, click Customer support, and click on Contact Us button located at top right corner.

[analog kiln]

@lime juniper any time duration????? plisssss

[willow marsh]

Watch this. This a scam.

[normal fulcrum]

@willow marsh It's still not a scam. But don't worry. Feedback has been shared with mod and they have acknowledge it. It should be changed

[kindred dagger]

thank you my friend

[glossy ore]

costumer support useless

[hollow summit]

😭

[normal fulcrum]

@glossy ore If the conversation is not closed, than you will get a reply in 24 working hours

[night cloak]

@willow marsh | You've been given the answer already. The game is not responsible if you didn't notice the button. As said by a user above, it'll be fixed soon.

@hollow summit | Please check the PINNED MESSAGES 📌

@glossy ore | You'll recieve a response soon, be patient.

@kindred dagger You're welcome! 🕸

[glossy ore]

will i get an email?

[night cloak]

Only if you provided the support with an e-mail, @glossy ore.

[normal fulcrum]

In game response. You will get a notification from the game whenever you receive a reply

[hollow summit]

where is pinned message?

[normal fulcrum]

@hollow summit Top right

[glossy ore]

my account is connected with fb and Gmail does that count

[ancient whale]

I need help..... Pubg isnt loading in Bangladesh. The login issue haven't solved......

[hollow summit]

ok thanks

[night cloak]

@ancient whale It will be solved soon. An announcement regarding the issue will be made in the near future. Meanwhile, please fill the form in #news.

[unborn tartan]

@uncut ivy submit your report from #news

[forest mountain]

any update of the notice data has been changed ?

[hollow summit]

Brief description of the issue: means?

[normal fulcrum]

@glossy ore No. Connecting with gmail saves the game data and progress. But they don't access personal information. You have to provide them your email address. You can link email address from in game settings

[night cloak]

@hollow summit Brief description refers to basic information about the issue you're facing. Example; How it occured, When it occured and what you did before it started taking place.

[glossy ore]

like this

[obtuse tree]

This happened

[normal fulcrum]

@obtuse tree You can post it to #555492558428700682

[night cloak]

@normal fulcrum The e-mail option in in-game settings doesn't have to do anything with it. It is collected so users are informed about new updates through an e-mail.

@obtuse tree Knaon issue, will be fixed soon. (The bug btw 😂)

[normal fulcrum]

@glossy ore That should work. Wait for the reply. I usually get reply within 24 hours

[night cloak]

@willow marsh Repeat the same thing and you'll be muted. Please move to #chat/#pubg-mobile.

[obtuse tree]

Thanks

[normal fulcrum]

@willow marsh No one here is affiliated with pubg Mobile. So doing this will just waste time. Feedback is already shared with mods. So they should add pop up to confirm using UC before purchase

[late bay]

i was live streaming and i never used any king of hack .... how can i fix this !!

[obtuse tree]

That thing literally made me cracked up😂

[hazy folio]

Anyone here?

[normal fulcrum]

@late bay Check pinned message

[night cloak]

You're welcome, @obtuse tree.

@late bay Its a known issue and an announcement regarding it will be made soon. Please check the PINNED MESSAGES 📌

@hazy folio Hello, how can I help you today?

[hazy folio]

I've got a question
I'm from Bangladesh and PUBG port is blocked here
My question is,If I use UU booster,will I get banned? @night cloak

[night cloak]

Guys is it just me or you guys too have weapon sound changed in the ultra mode.

[oblique jewel]

Someone has got my Facebook id and pass and now he always logs in but, i am not able to logout him by facebook by any method, when im online in pubg he logs in and message pops up logged in from another location, but after tapping facebook, as the id and pass has got saved he is able to enter again and he is not logging out too, i have change my password after that but it didn't work, can you guys log him out?

[verbal forge]

@night cloak same

[summer canyon]

@pearl rivet check pinned post

[night cloak]

@verbal forgeit feels weird. Didn't play the game because of this.

@hazy folio UU Booster has nothing to do with bans in PUBG. If it's an in-built game booster, then it's fine. If it's an app that does changes to PUBG Mobile, then there's a chance of your account being banned. However, I recommend you to wait till PUBG Developers fix the Bangladesh issue.

@night cloak Yes, it's an issue. Please switch back to what you were using before as a temporary solution.

[normal fulcrum]

@hazy folio Use dns changer

[late bay]

@night cloak can you please tell me which one there is like 100 odf them

[verbal forge]

@night cloak set it to low

[oblique jewel]

help me

[night cloak]

@oblique jewel There's nothing we can do here about hacked accounts, please contact the in-game support.

@late bay The second pinned message in this channel.

[summer canyon]

@pearl rivet i am also facing this problem since yesterday. I am also waiting for reply from officials

[night cloak]

@verbal forge yeah I have done that but you know that messed up the footstep sound and gunfire location sound.

[hazy folio]

@night cloak @normal fulcrum then what should I use to play PUBG mobile can you suggest something please

[night cloak]

@hazy folio You can use apps such as RAM Booster to clean up your phone. It'll give you somewhat better experience.

[oblique jewel]

@@night cloak where is the pinned message?

[light crystal]

People that are facing with the data has been changed,have they got a message too with a 10 year ban?

[verbal forge]

@night cloakyeah exactly and i feel like the touch reactions are reduced aswell

[normal fulcrum]

@hazy folio I'm not sure which dns changer works best. It depends on your country. You can check on google or youtube for more info

[night cloak]

@verbal forgesame boiii

@oblique jewel Click the 3 dots located at top right corner.

@light crystal No, they haven't got the 10 year ban message. That comes up when a user is actually banned.

[frail igloo]

Help me with this........

[night cloak]

I have the same problem with data change need to wait for repair but if i show you how much i spend in game you will be scared and now i feel i gone crazy when i know i not can enter on my account 😭😭😭

[normal fulcrum]

@frail igloo check pinned message

[glossy ore]

you using hacks? @frail igloo

[hazy folio]

@night cloak It isn't a booster but it's name is booster
It just changes your DNS Server
If I use it then will I get banned?

[light crystal]

@night cloak it happened with me today. i was spectating my friend and got the message data has changed
Later it showed me a 10 year ban

[frail igloo]

I checked that anyone

[normal fulcrum]

@hazy folio If it is DNS changer than no, you won't be banned

[night cloak]

@hazy folio No, if It changes your DNS it won't get you banned.

@light crystal Please contact the in-game support regarding it.

[frail igloo]

No this is my friend's account

[light crystal]

@night cloak can you help me how to do it?

[normal fulcrum]

@frail igloo Head towards #news and fill the form posted there. Please don't expect an immediate reply. You are not banned.

[idle dew]

@light crystal no , no msg such type!!!

[frail igloo]

Everyone... Anyone who issue is resolved?

[analog kiln]

@frail igloo u got any info abt login prblm???

[wintry solar]

@frail igloo I faced the same issue ...I am not violating any game' terms ...why did I got banned?

[hazy folio]

@night cloak and If I use VPN?

[normal fulcrum]

@wintry solar Head towards #news and fill the form posted there. Please don't expect an immediate reply. You are not banned.

[frail igloo]

@analog kiln only notice shows data has changed and you have been disconnected

[wintry solar]

@normal fulcrum Ok

[forest mountain]

any news

[frail igloo]

When I log in with my main account

[forest mountain]

same herer @frail igloo

[late bay]

@night cloak sorry, but i need to talk to someone

[frail igloo]

@wintry solar it's not ban i think

[night cloak]

I've told you before as well, @frail igloo. Please react to 🇪 in #613267301243944960 as you're using an Emulator. Then, seek support in #emulator-support.

@light crystal | Sure thing. Please click SETTINGS ⚙, Click the CUSTOMER SUPPORT option located at bottom left, and click the CONTACT US option located at top right corner. Then, reply them with information regarding your ban.

@forest mountain | Please stop cluttering the channel regarding the same thing. You'll be informed once it's fixed.

@hazy folio VPN can get you banned and it's recommended not to use it.

[hazy folio]

@night cloak ok thanks

[wintry solar]

@frail igloo it says will be banned till 2029

[raven geyser]

We need a quick fix for this problem please. And I filled the form already. But it’s bothering me not accessing to my account that way.

[night cloak]

@late bay If you want to talk with the staff members of this channel, please leave a request in #discord.

@raven geyser You have to be patient. It'll be fixed and an announcement regarding it will be made soon.

[forest mountain]

from 4 hr i am also waiting bro @raven geyser

[normal fulcrum]

@raven geyser Check above message. Check atleast 5 previous messages before asking a question. There's a possibility the answer has already been given

[dry crest]

Why i can't downooad my resource pack & maps?

[night cloak]

@dry crest Fix the client. If it doesn't help, you have to download the resources and maps manually, one by one.

[raven geyser]

@normal fulcrum and you should give yourself time to read my message before replying

[normal fulcrum]

@dry crest Have you tried client repair?

[dry crest]

Yeah I've tried multiple time but it didn't worked! And how should i i download the maps? it shows me 0/0mb (ss given)

[night cloak]

@raven geyser If you notice, things take time to get fixed. You have to be patient regarding the issue.

@wintry solar Contact the customer support using their e-mail, as said: [e-mail].

[normal fulcrum]

@raven geyser Just filling the form won't fix the issue. You have to wait till the issue is fixed. Once the issue is fixed, it will be announced in #news

[night cloak]

@dry crest In that case, please download the game again.

[hazy folio]

@night cloak UU Booster is not a VPN
if I use it to get in to PUBG mobile,
I won't get ban,will I?

[dry crest]

@night cloak I've did that but it dosen't work

[wintry solar]

@night cloak I messaged them several times since 12PM IST....No reply ...also messaged them in in-game support ...but no reply

[analog kiln]

@night cloak bro how much time it will take to fix login prblm???? any guesssss

[glossy ore]

lol the flash dude is hacking

[analog kiln]

@glossy ore lowdy gaming???

[night cloak]

@lusty bluff Please use the in-game support for help, or e-mail them at [e-mail] with necessary details about your account.

@wintry solar The customer support might be flooded at the time, that's the reason why you haven't been replied yet.

@analog kiln There's no exact date for when it'll be fixed. It can take a week, to a month to fix the problem. You'll be informed in #news once it's fixed.

[hazy folio]

No it isn't a GFX Tool

[dry crest]

@night cloak well mention me when you'll be back

[feral leaf]

data has changed on login ? what to do ?

[paper barn]

Annoying..

[glossy ore]

@analog kiln the vfx flash

[dry geode]

What should i do if u got «data has changed»?

[wintry solar]

@night cloak Okay Thankyou for your reply...Do you know a tentative date on which it would be fixed?

[night cloak]

Regarding your issue; @dry crest, please download the game again. If that doesn't work, then try using a wifi/vice versa. It might be a problem with your internet.

@feral leaf, Its a known issue, and an announcement regarding it will be made soon in #news

@dry geode Please look above ^

@wintry solar Unfortunately, there's no tentative date on which it'll be fixed. It can take anywhere from a week to a month to fix this problem.

[..]

You're welcome, @dry crest!

[dry crest]

@night cloak Okay Thank you!

[signal rain]

@dry crest "Yeah I've tried multiple time but it didn't worked! And how should i i download the maps? it shows me 0/0mb (ss given)"
I tried clearing data of app and it fixed you can rename obb to prevent file getting deleted

[frail igloo]

@glossy ore what

[glossy ore]

@frail igloo dude you using hacks

[frail igloo]

No he is my brother account 🙄

[night cloak]

Please refer to @signal rain's message, @dry crest.

If you don't need support regarding PUBG Mobile, please chat in #pubg-mobile as this channel is for support only, @frail igloo and @glossy ore.

[frail igloo]

I'm legit player 😶

[summer canyon]

@frail igloo we all are legit and skilled players of PUBGM

[frail igloo]

YoSh @summer canyon

[dry crest]

@signal rain Did you tried after changing the network like Wifi to Data?

[night cloak]

@summer canyon Please use #pubg-mobile.

[...]

@frail igloo Refer to what I said just now.

[...]

@lusty bluff Please contact the in-game support regarding it, we can't help you here.

[hexed bay]

No u

[frail igloo]

Ok

[night cloak]

You shouldn't call a game trash just because your account was banned, @lusty bluff. You've already been answered, please stop cluttering this channel.

[dry geode]

@hexed bay no pubg m

[hexed bay]

Why no

[feral leaf]

on login data has been changed error is realy for account banned?

[dry geode]

80% of top-1 around the world in Crew Chal. is cheaters

[hexed bay]

Lol

[night cloak]

Please use #pubg-mobile for chatting, @hexed bay and @dry geode. This channel is intended for support regarding PUBG Mobile only.

@feral leaf No, there's no confirmation on that.

[feral leaf]

Ok

[paper barn]

still in pubgm 60% players are cheaters they use esp

[hexed bay]

K

[night cloak]

@paper barn please use #pubg-mobile For chatting.

[forest mountain]

i am going mad after seeing all this chat even legit player like also got this notice dotn know why waiting for update on this instead of playing pubg happly dammmmmmmm

i am like a dumm bot have gun but cant fire r killl dammmmmmmmm

[night cloak]

@forest mountain You'll be warned next time. You've been answered a million times, just stop cluttering the chat already.