questions

[warm moth]

I tried to connect yesterday and there was a small update then i couldnt even log in to the game i am not aloowed to log in

[severe kestrel]

@tidal radish why

[wanton herald]

What is this

[tidal radish]

they will take forever to fix it

[tidal radish]

i cant play the game for 1week

[storm rivet]

is emulator update live???

[warm moth]

Guys who is the admin here ???

[tidal radish]

why

[wanton herald]

Vector Ammo is 9mm

[tidal radish]

yes it is

[warm moth]

Who is the admin here please

[tidal radish]

they changed it

[wanton herald]

See this

[tidal radish]

yes

[grizzled lark]

Why do you need them, @warm moth?

They have changed it, @wanton herald.

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @storm rivet.

[kind sage]

@wanton herald they change it,they already told you in pubgm news

[lofty orbit]

@grizzled lark where is payload mode

[tidal radish]

yes where is it

[lofty orbit]

And new tdm map

[warm moth]

@grizzled lark i need help ! I want to know why i cant log in with data changed ? Please help me

[normal fulcrum]

@lofty orbit Payload will be available soon

[grizzled lark]

Those are not available yet, @lofty orbit.

[lofty orbit]

@grizzled lark when it gonna be

[grizzled lark]

No information about it yet, @lofty orbit.

[coarse musk]

how to fix this

[normal fulcrum]

In patch notes, it was mentioned that it will take some time

[severe kestrel]

u got banned

[lofty orbit]

If its not available then, why are you providing the info in "Whats New" @grizzled lark

[grizzled lark]

We provide the information that was released publically by Tencent, @lofty orbit, we don't make those decisions by yourself.

[normal fulcrum]

@lofty orbit As I said, in patch notes, it was clearly mentioned that it will take some time. My guess is they delayed it so everyone will update the game before it is available

[keen surge]

im not ban cuase my rank is diamond not bronze ! help me ple how fix this ?

[lofty orbit]

@keen surge you are banned from pubg

[modest sail]

when Will be Bangladesh Server Be fixed?

[keen surge]

@lofty orbit but my rank is not reset to bronze , that mean im not ban

[normal fulcrum]

@errant ginkgo Not sure. You have to tap on jump button mid air to perform ledge grab. Has to be timed perfectly

[lofty orbit]

@keen surge i think its a shot turm ban

[normal fulcrum]

@keen surge A lot of players are facing the same issue. Might take some time to check what's causing this

[night cloak]

Where is new mood? And new vehicles ?! After update we got nothing ?!

[rain solar]

Hey there! is there any news of game loading problem in Bangladesh?

[night cloak]

bugG ez

[silent nest]

@keen surge my rank reset and same message but i dont understand why

[normal fulcrum]

@grizzled lark You need to pin the message or announce that payload will be available after sometime. It was clearly mentioned in patch notes

[calm python]

Any updates for Bangladesh ?
After update nothing is change :‑X

[grizzled lark]

@normal fulcrum, Alright.

[hybrid mesa]

@keen surge ignor @carmine fog he is a scamer and stupid

[keen surge]

thanks bro

[hybrid mesa]

all guys ignor @carmine fog he want to steal from u

yes send screen shot from u say bad things when u ask me for money

[onyx briar]

what is vampire effect in new halloween mode

[hybrid mesa]

@carmine fog gusy ignor this scamer

[onyx briar]

what is vampire effect???

[normal fulcrum]

@carmine fog @keen surge @hybrid mesa Please avoid chats here. Head towards #chat

[night cloak]

Anyone give me to new mood release date?

[normal fulcrum]

@hybrid mesa If you think he's trying to scam, head towards #discord and ask mods what to do and if they can help or not

[onyx briar]

pls tell me what is vampire effect in halloween mode???

[hybrid mesa]

ok sure

[onyx briar]

what does it do

[hybrid mesa]

i already report to discord

[kindred finch]

@grizzled lark bro I know a person who sells hacks

@lime juniper I know a person who sells hacks

[storm flume]

Hello, @kindred finch!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[silent nest]

emulator

[serene steeple]

i have no update why

[hidden slate]

May I know what is the 15mb ingame update ??

[normal fulcrum]

@silent nest go to #613267301243944960 and react to pubg Mobile emulator. Than you can ask someone in #emulator-support

@serene steeple Country?

[idle wagon]

Hey sloved our issue in Bangladesh

[serene steeple]

@normal fulcrum i;m from bangladesh

[normal fulcrum]

@serene steeple device? Android or iOS?

[idle wagon]

Why they are not taking proper step to sloved this issue

[serene steeple]

@normal fulcrum emulator

[normal fulcrum]

@serene steeple #emulator-support

[idle wagon]

So what any moods here

Mods

[night cloak]

@idle wagon
Check the pinned message in #discord

[serene steeple]

@night cloak i know

[night cloak]

#discord ?

[vagrant cobalt]

I am from Bd

[steel fog]

Is the update available for all of the world yet?

[quasi dome]

does someone know when is payout mode coming

[night cloak]

@quasi dome It'll be available soon.

@quasi dome check the pinned message 🙂

@vagrant cobalt Regarding the Bangladeshi situation; the game developers are trying their best, and it gets tricky and hard when government is involved in a situation.

@steel fog It'll be rolled out region-wise. But the update will be available to everyone approximately before 7:00 UTC.

Please refer to #news for more information regarding the new update.

[quasi dome]

do we have helicopters in classic mode now ?

[lofty trail]

@grizzled lark when is my iPad getting the update on appstore

[night cloak]

No, not the classic mode (I believe) helicopters are available in the Payload mode only. However, I'm not sure.

[steel fog]

@night cloak
ty ❤

[night cloak]

You're welcome, @steel fog. ❤

[grizzled lark]

Today itself, @lofty trail.

[subtle grail]

bangladesh, server did not respond problem

[untold anchor]

Hello.Can someone come on a voice room to debate a problem?I preffer someone from staff.Thanks.

[slender ivy]

Can anyone tell me what's wrong with play store? The game was downloading fine and then suddenly it stopped and now asks me to restart wtf. I just wasted 1.5 gb cellular data

Should I get an apk file instead? I also have 6 gb empty storage

[prisma oasis]

@slender ivy playstore glitch due to high traffic

@slender ivy update the game at night

[night cloak]

Why can't I play PUBG Mobile from Bangladesh?
📍 There is no known reason for the issue. The PUBG Mobile development team is working hard to bring the game back to its Bangladeshi community. However, please be patient as things get tricky and difficult whenever a government is involved.

Also, please note that it can take a week or a month to get this issue fixed. You'll be informed in #news once the issue is fixed.

[slender ivy]

@prisma oasis think I'll get an apk coz I don't trust play store. This happened last update also

[prisma oasis]

Sure

[turbid current]

maybe it's funny but
truely we need a official vpn of tencent

[night cloak]

Then how can you trust an APK..? @slender ivy

[rough pewter]

#emulator-support does SmartGaGa emulator valid play pubg, because my game loop so lag, i have lo end pc smartGaGa does not las as game loop , but i don't want get band for using deferent emulator

[slender ivy]

That's how I updated the game last time @night cloak

[night cloak]

Do note that unofficial APKs may contain viruses, they can damage your device as well as get your account terminated. It's recommended to download the APK from PUBG Mobile's official website, @slender ivy.

[turbid current]

@slender ivy

[slender ivy]

They provide official APKs? @night cloak

[night cloak]

Yes, on the website.

[prisma oasis]

@turbid current playstore glitch

[night cloak]

But if you try downloading the APK from the official website, there's no point of doing so since there's no confirmation wheather they've updated the APK or not, @slender ivy.

[modest onyx]

time been?

[slender ivy]

@night cloak why is it only 160mb

[prisma oasis]

@slender ivy wait

[lofty trail]

@night cloak when is my iOS getting update smh

[night cloak]

@modest onyx Try restarting the game and the reason will come up.

[sage sundial]

@lime juniper hello

[prisma oasis]

@slender ivy accept my friend request iam

[lofty trail]

@night cloak what size the update would be?

[night cloak]

The update are currently rolling out for some regions, @lofty trail. Please be patient.

[hybrid mesa]

@modest onyx i have the same problem

[tepid gate]

When will payload mode arrive ??

[night cloak]

@lofty trail Around 700 MB for Android.

[lofty trail]

@night cloak ok nvm update is here, what will be the size?

[prisma oasis]

@tepid gatesoon

[lofty trail]

And for iOS?

[night cloak]

Sorry, @lofty trail. I do not know about an update size for IOS.

[prisma oasis]

@lofty trail it will be around 800

[lofty trail]

For real?

[prisma oasis]

Yep for android it was 736 so for iso 800+mb something

[slim cargo]

Need around 1.9gb to download it according to pubgm

[night cloak]

Around 900 MB for IOS.

@slim cargo 1.9 GB to download it, it isn't the update size.

[slim cargo]

Yeah gotcha

[lofty trail]

damn I have to check my internet

[velvet vault]

Is there an issue with UAZ sound

Can barely hear it while driving

[hybrid mesa]

this problem guys

[night cloak]

Not that we are aware of, @velvet vault.

@violet prairie Updates are rolled out region-wise; you'll get it soon. Don't worry.

[weak light]

When i try to login i am getting this error

[night cloak]

@weak light Are you from Bangladesh?

[weak light]

yes

[night cloak]

Why can't I play PUBG Mobile from Bangladesh?
📍 There is no known reason for the issue. The PUBG Mobile development team is working hard to bring the game back to its Bangladeshi community. However, please be patient as things get tricky and difficult whenever a government is involved.

Also, please note that it can take a week or a month to get this issue fixed. You'll be informed in #news once the issue is fixed, @weak light.

[storm flume]

Please refer to this channel's pinned messages for further information, @weak light:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @weak light.

[atomic wagon]

It says collected but i didn't collect it. What is this?

[chrome coyote]

Same problem.

[grand star]

How to lock left side aim touch

[winter blaze]

where is payload mode..is it coming or not?

[glossy sable]

@winter blaze Did you update the game?

[atomic wagon]

@winter blaze as i know it will come later as it says coming soon besides its name on patch note

[glossy sable]

@atomic wagon Tap the ⬇ button.
You have to download the resources pack, then you'll be available to claim those.
It might just be a visual glitch.

[shy sky]

So you are saying payload mode won't come in this update?

[glossy sable]

It will, but in a while.

[soft tusk]

payload is not avilable

[shy sky]

In this same update?
How long it gonna take?

[glossy sable]

@shy sky A week or so, we don't have precise information on it as of now.

[atomic wagon]

@glossy sable it's fully downloaded

[chrome coyote]

Resource pack is downloaded for me too but it still asks to download everything individually.

[atomic wagon]

Yes resource pack may have some glitch as it only consuming data but not giving the resources

[chrome coyote]

Leave it to PUBGM developers to always mess up their game after every update in one way or another.

[shy sky]

Yeah quite disappointing tbh

[night cloak]

Feel free to complain in #pubg-mobile.

[normal arrow]

@lime juniper where's payload mode and TDM Ruins?

[chrome coyote]

Payload mode has been said to be 'coming soon' in the update description. Are people blind?

[normal arrow]

Where is that?

[glossy sable]

Q. : Why is it showing 736MB, but downloading nearly 2GB?

A. : The update size is approximately 736MB. But, due to some Unreal Engine issues (the game was developed in UE4), only certain device supports UE4 Injection. Only those device can update the game with 736MB. Others will have to download the full game, which is around 1.95GB.

[chrome coyote]

I mean, this game always has issues anyway. No biggie.

[night cloak]

how i can download pubgmobile offline download apk

[chrome coyote]

This ain't a Google search bar, @night cloak. Just go and download from your App Store/Play Store.

[fluid sparrow]

@spring void what info do you have on Halloween mode, seems like its random like the day and night mode in classic?

[night cloak]

Game updated but payload mode is not there

Do you see coming soon next to it..?

[glossy sable]

Q. : Where is Payload? And TDM Ruins?

A. : The upcoming Payload mode is coming soon, please be patient. It will come in this update, but only in a week or two. When we get more precise information about it, we'll release it in #news and here.
TDM Ruins are not coming this update.

[night cloak]

how i can download pubgmobile offline download apk
@spring void @night cloak @grizzled lark @warm wren

[glossy sable]

@night cloak Do not mass ping.
Next is a mute.

You have been answered already, you can find the APK on the official website.

[night cloak]

But is the APK updated on the site..? @glossy sable

@glossy sable on offical website i can't find offline installer

[glossy sable]

@night cloak If it isn't yet, it should very soon (in a few days).

[chrome coyote]

Just download it from your store, @night cloak.

[tepid gate]

Hey please fix the brightness of the dot of RED DOT no color is perfect. They are not bright enough to be visible. Before the update they were bright.
Please Fix it ASAP

[hybrid mesa]

@glossy sable what is that ? its happend to a lot of people

[night cloak]

i want download apk offline installer i dont wan't install from store

[glossy sable]

@night cloak There's no "offline installer", just download the APK file and install it.
It is still recommended to download it on your store.

[chrome coyote]

Wow, so many issues. Great job, PUBGM developers.

[night cloak]

From Bangladesh, @hybrid mesa?

[dry crest]

@glossy sable why I'm not getting the download option of ultra hd sound?

[hybrid mesa]

no

[night cloak]

@glossy sable i download pubgm from website and file size 130mb and ing will start download 1gb i dont like this

[chrome coyote]

@haughty sleet and @harsh anchor, y'all better report this entire channel to the team.

[night cloak]

@hybrid mesa Try restarting the game.

[hybrid mesa]

i did

[glossy sable]

@night cloak The full update is 2GB.

[night cloak]

yes

@chrome coyote Firstly, don't tag the Community Team members.

Secondly, this isn't a channel to complain in. If you wish to continue, do so in #pubg-mobile.

[warm moth]

I am getting same issue guys

[glossy sable]

@chrome coyote Do not ping community team members.

[warm moth]

Please solve this for us

[night cloak]

What problem are you facing, @warm moth?

[warm moth]

I cant log in since yesterday its give data change only nothing happenes no any msg or any thing else its stuck there

[night cloak]

@warm moth Where are you playing the game from..?

[warm moth]

Qatar - Doha

[hasty sundial]

this error got nothing to do with bangladish stop asking that

there is alot of ppl got this strange ban with no time or reason and you can even make a tkt about it

[night cloak]

@hasty sundial I never said if the user was playing the game from Bangladesh.. Plus; some countries are facing this issue because of the update. And it's nowhere related to ban.

If it was a ban, it would show a proper message.

[hasty sundial]

no one knows why ... my main account which was closed for over a month is banned while the account i play with is fine so its not ip or client

[warm moth]

Ban ???? Why there will be a ban ? I dodnt do any thing to get banned ?

[chrome coyote]

@glossy sable why is not pinning community members a thing?

[glossy sable]

@chrome coyote Read #613267301243944960.

[night cloak]

Restart the game, and see if it still says Data has changed and you've been disconnected, @warm moth.

[hasty sundial]

@warm moth no one know why and we cant talk to support about it cuz we dont even get the claim a file option

[glossy sable]

@hasty sundial @warm moth
It's an issue with your internet connection.

[warm moth]

@night cloak i already did restart it deleted and re dowload same issue

[hasty sundial]

@glossy sable and how i can log other accountson the same device ?

[night cloak]

Click the OK option and login again after fixing your internet, @hasty sundial.

[warm moth]

@glossy sable i tried from different locations dude and on 4 G i have an internet speed 150 fiber

[night cloak]

😂⚙

[hasty sundial]

its not the internet i used another accounts and they are fine

[glossy sable]

Watch your language. Next one is a mute.

[chrome coyote]

There is nothing about pinging community team members in #613267301243944960, @glossy sable.

[warm moth]

@glossy sable dude we need help we are not here to fight please help is

[shy sky]

I'm watching my language pretty well, stop being a snowflake, if ppl have complains, we have the ways to bring them on, don't remove it and cover everything for pubg

[hasty sundial]

@warm moth this is a community discord, there is no developers here to help with accounts related issues

[warm moth]

@hasty sundial so how can we get help ? Its really annoying

Even if you send an email pnly auto replies and bots will reply

[hasty sundial]

@warm moth im trying same as you to find an email of the support team to see whats going on

@warm moth you cant even do that, there is no file claim option

[warm moth]

I already sent emails dude they closed my email issue without replying

[hasty sundial]

well at least you got that option for me its just ok and back to login screen

[shy sky]

Why did it make it so complicated tho, like for some mobile update is 736 and for others it's 2gb, it's so annoying for those ppl who do it with data

[warm moth]

Ya this is what i am saying i know friends who got banned but its clear for them the period and a claim file i didnt even do anything wrong and just stuck over there

@hasty sundial nooo option i google the email and send it manually

[flint marlin]

After The Update:

1. Loading time takes no more than 30 secs
2. All updates are usable
3. Error with Resource and Map Download
4. Audio Glitched
   I m from Bangladesh any any mod or admin tell me any thing to fix this ?

[warm moth]

@glossy sable man any help in this ?

[hasty sundial]

its strange, the account was closed for a month, i only knew about the ban from my friends, they told me im bronze V

[night cloak]

@chrome coyote The Community Team role is given to people working for Tencent Games. It is a rule to NOT PING them for fixing game related issues, as it disturbs them while being busy in their work.

Email them again, @warm moth; Wait for their response, [e-mail].

@shy sky The 736 MB update is for the devices that can be injected using the Unreal 4 Engine. If your device doesn't support it, your update size will be bigger. However, there's no update with the 2GB size, as said by you.

@hasty sundial You have to be patient, e-mail them at [e-mail]

[storm flume]

Please refer to this channel's pinned messages for further information, @shy sky and @flint marlin:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[hasty sundial]

thanks @night cloak

[night cloak]

@hasty sundial You're welcome.

[glossy sable]

@shy sky 2nd pinned message.

@flint marlin Try using a DNS changer, check the pinned messages.

[warm moth]

@night cloak

[glossy sable]

@hasty sundial @warm moth Still gathering information about your issue.
Send them an email, as Never Settle told you.

[warm moth]

See what did they reply ??

[glossy sable]

@warm moth What did you send them?

[warm moth]

@glossy sable

[shy sky]

One of your own ppl pinned a msg before saying for some mobile it will be 736 and for others whose devices don't support UE4 has to download the full game of 1.98, what was that then

[warm moth]

Simple and clear

[cosmic lagoon]

Iam having same issue, can't login ,please help

[glossy sable]

@shy sky That's exactly what it means.

@warm moth That's not being precise enough. Send a screenshot along it.

[shy sky]

Then that's exactly what I said, it's so complicated that nobody's sure how much data this game gonna take to update

[hybrid mesa]

what is wrong with this game

[shy sky]

Everything is wrong with this game

[chrome coyote]

This is so hilarious to watch.

[warm moth]

@glossy sable dude i just wrote exactly what is the message i got what is the difference between writing it and sending a screenshot !

[glossy sable]

@shy sky 2GB.
There's very few that actually have 700MB.

[night cloak]

Please include these things in your e-mail, @warm moth:

1. Character ID:
2. Character Name:
3. Issue Faced:
   4: Screenshot:
   5: Brief description over the issue:

[warm moth]

@night cloak ok

[night cloak]

@chrome coyote Please stop cluttering the channel by sending messages not related to support or PUBG Mobile. Continue to do so in #pubg-mobile/#chat.

@warm moth Okay. If that doesn't help either, feel free to reply back.

[cosmic lagoon]

@warm moth iam having same problem , what's the email for support?

[warm moth]

Thanks. But is there any other way to expedite this ? You know as i saw this is happeneing a lot around the world maybe replying will take them weeks to reply

@cosmic lagoon [e-mail]

[night cloak]

@cosmic lagoon [e-mail] is their email.

@warm moth The in-game team will try their best to reply to the e-mails. Regarding the issue; they'll fix it soon. But we don't have an exact date for when it'll be fixed.

[warm moth]

So its not a banned issue ? As some people said here ? I was shocked when they say a ban issue ?

I never used any hack programs. And i always report those in gameplay

[night cloak]

It is certainly not the Banned issue. If it was, it wouldn't just show Data has changed and you've been disconnected.

[median swift]

@warm mothyour iPhone jailbroken?

[warm moth]

@median swift nope

[night cloak]

If your account was banned, it would show the FILE CLAIM option, as well as show necessary information regarding your banned account.

[glossy sable]

wew

[warm moth]

Cant you guys check with the developers about it ?

Maybe they can answer you at least

[night cloak]

@glossy sable oi..?

[glossy sable]

@warm moth No, only take information from staff, information from other users might be wrong or misleading.
You have not been banned (yet), contact the CS again.
I'll try to make a template later if you want.

[median swift]

What's up with this update, my download keeps disappearing in regular intervals

[night cloak]

@glossy sable ||was the wrong and misleading paragraph targeted at me..? ||

[warm moth]

@glossy sable yet dude ? Why you are saying yet ?

[night cloak]

Because it could also be an glitch where you're actually banned but it shows you something else, @warm moth.

Where can i contact the clown developers?

[warm moth]

Cant you check my account at least and let me know ? Is there any chance ?

[hasty sundial]

@warm moth the guy is trying to help you man , he say yet cuz if he say its not banned and turned out it is, you will blame him

he is playing it safe 😄

[glossy sable]

@night cloak Everyone. ||No.||

[hollow garnet]

When playload mode is coming

[night cloak]

Where can i contact the clown developers?

[hasty sundial]

[e-mail]

[glossy sable]

@night cloak I don't know where you can contact the clown developers, but you can contact the game developers through the in-game Customer Support.

[night cloak]

@hasty sundial thanks dude

[warm moth]

@hasty sundial i know but i really dont understand why i will be banned lol i alwyas report those flying and wall hack and i dont know players and i they never disappear

[night cloak]

@night cloak | clown developers..? Through the in-game support, and through their e-mail: [e-mail]

@hollow garnet | Check the Pinned messages, it will be released in a week or so.

[hasty sundial]

@night cloak you welcome

[night cloak]

@dapper bramble Check the second pinned message in this channel. 📍
MESSAGE RETRACTED, WRONG PING.

[glossy sable]

Yes, @dapper bramble?

[night cloak]

@glossy sableoh wow like i didnt know it, i needed an email smartass. Btw they still are clowns

It's stuck at 100% probably dude to high traffic.

[dapper bramble]

@glossy sable Its showing that update completed in playstore but in notification panel its showing not completed how ??

[night cloak]

@night cloak The only one being a clown here is you. If you can't give respect, don't take respect.

And avoid calling someone a "smartass" just because they're trying to help you.

[dapper bramble]

@glossy sable And what is UE4 ?

[glossy sable]

@night cloak Be respectful towards other community members.
Go review the #613267301243944960 if you didn't. Failure to abide to will result in moderation actions.

[warm moth]

@night cloak no need to talk to those guys like this. They are helping you and me i guess. They have nothing to do with any issue we are facing

[glossy sable]

@dapper bramble UE4 is short for Unreal Engine 4, the engine in which the game is coded.

[night cloak]

@night cloak Ok Dad i wont do it again lol

||and it's owned by Epic games, aka fortnite developers, just for information||

[dapper bramble]

@glossy sable Does Samsung galaxy J6 supports UE4 ??

[night cloak]

i have a loggin problem i try 5 or 6 account same. This is not ban. if i get ban i see u blocked and finish time

No, it doesn't, @dapper bramble.

[warm moth]

@night cloak welcome welcome 😂

Join the team dude

[night cloak]

@warm moth thank you bro what is it this problem

@night cloak Please react to the E emoji in #613267301243944960 to get the Emulator role. Then, you can seek for support regarding Emulator in #emulator-support.

[glossy sable]

@dapper bramble Not sure, try and tell me? :)

[median swift]

@glossy sablego to guidelines and read

[warm moth]

@night cloak man he is having the same issue we are facing exactly the same

[night cloak]

@night cloak i dont find emulator support 🙂

[glossy sable]

@night cloak ||Epic games is owned at 40% by Tencent Games, world's #1 game company, just for information ||

@night cloak Go to #613267301243944960 and react 🇪.

[median swift]

Oops sorry wrongly tagged

[glossy sable]

You'll see the Emulator channel.

@warm moth Stop reposting that, it's not helping, just cluttering the channel.

[median swift]

Anyone else download keeps disappearing here?

[warm moth]

@glossy sable dude i am just saying that yaseu issue is the same as ours its an account issue not phone or pc

[mortal patrol]

everyone is having this problem.Can someone tell me something?

[night cloak]

@glossy sable ||haha that's the best thing I've heard, so basically pubg owns 40% of fortnite 😂||

[glossy sable]

@mortal patrol Just contact the in-game Customer Support.

@night cloak

[mortal patrol]

not me. Community asked to me

[night cloak]

aa i dont find emülator

[glossy sable]

@night cloak Go here: https://discordapp.com/channels/393088095840370689/613267301243944960/613267902694555668
And react 🇪.

[night cloak]

now its okey ?

@glossy sable but same problem in mobile

[dapper bramble]

@glossy sable No its not supporting because it took more than 736 mb 😭 😭 😭

[glossy sable]

@dapper bramble Welp, you got your answer.

@night cloak Check the message I just pinned.

[night cloak]

they make auto answer :S

Help regarding the "Data has changed and you've been disconnected" issue:
📌 There is no known reason for why this message has appeared to many people. It is certainly not related to your account being banned (yet). If you're facing the same issue, please contact the in-game support, and click the CONTACT US button.

If you can't access the in-game support, please e-mail them at [e-mail], and include the following information:

1. Character ID:
2. Character's Name:
3. Issue:
4. Screenshot:
5. Brief description of the issue:

[dapper bramble]

@glossy sable yeah

[warm moth]

Guys please mention me or tag me when there is any solution or new news about this issue i will update you also if wver i got any reply

[night cloak]

@warm moth You'll most likely be informed in #news once it's fixed!

[glossy sable]

[hybrid mesa]

@glossy sable this thing you pined is so fake and made up because network issue will not take u back to bronze v lol thy to think

[glossy sable]

Those are different things.

[craggy blade]

Help!! After the update I am not able to crouch in TDM.

[glossy sable]

If you got reset it's that you have been found to break rules, thus got a suspension and tier reset.

[warm moth]

@glossy sable if someone is banned how can we know at least from when to when ? Can you check ?

[night cloak]

@glossy sable Eh people would probably call your message fake.. include the "banned (yet)" in the message

[craggy blade]

@spring void

[night cloak]

@glossy sable bro if we get ban we see finish date bla bla and i will try 5 or 6 account

@craggy blade Repair Client.

[craggy blade]

[night cloak]

There you go

[craggy blade]

The player Slide instead of crouching, so how I crouch?

[hollow brook]

Sound glitch in pubg

[spring void]

@craggy blade yes, it is a known issue as a result of new sliding feature please wait patiently there will be a patch update soon

[glossy sable]

Q. : Why am I getting "Data has changed and you have been disconnected" message after the update?
A. : We do not have information on it at the moment.
Fill the form in #news. In those precise circumstances, it's not a ban (yet). If you had this issue before and had, for example, a Tier reset, it's different. For more details, contact the in-game Customer Support.
You can also send them an email at [e-mail], following this template:

1. Character ID:
2. Character's Name:
3. Issue:
4. Screenshot:
5. Brief description of the issue:

wew

[hollow brook]

Plzz fix sound problem in pubg mobile

[craggy blade]

So till that we cant crouch in TDM?

[spare nest]

u can, lol

[night cloak]

||my man thanks ❤||

[spring void]

@craggy blade you can but you will need to stop sprinting

[glossy sable]

For small bugs like croutch/slide issues, wait for the upcoming patchfixes, report the bugs to the in-game CS as usual.

[craggy blade]

@spring void If I crouch while sprinting it slides

Any way to crouch while sprinting?

[night cloak]

There will be a patch made for it soon, @craggy blade. There's no known way to crouch while sprinting after the addition of sliding in the game.

[craggy blade]

it's only for TDM right?

[spring void]

@craggy blade unfortunately no

Yes it is tdm only

[night cloak]

I believe, yes.

[craggy blade]

Thanks bro @spring void @night cloak

[spring void]

No problem

[night cloak]

No worries, you're welcome! @craggy blade

i accidentally click 120uc what now

i thought that was ok button

[sleek pecan]

bruh! sound effect

[spring void]

@night cloak unfortunately you cant do anything now, you should be careful while pressing things

[night cloak]

You should've read the button before clicking on it.

i didn't see that coming i thought it's ok button

[uncut ivy]

Help me pls

[storm flume]

Please refer to this channel's pinned messages for further information, @uncut ivy:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[night cloak]

There's no OKAY button for it, @night cloak. You can see the ❎ located at the top right corner, right..?

naa support answer me if u buying uc bla bla for loggin problem

[spring void]

@night cloak what is the issue?

[night cloak]

#emulator-support, This is the correct channel, @night cloak.

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[night cloak]

How do I ledge grab guys??

before update there was two button Ok and Again

[spring void]

@night cloak press jump again at tge right timing when you are in air

[glass kelp]

WhyThis is happening

[night cloak]

Thanks @spring void

@glass kelp You downloaded the APK, right..?

[glass kelp]

Noo data too

[median swift]

2 gb wasted by mobile data right at the end of the download smh

[spring void]

@glass kelp can you try installing from official store? And is your internet working?

[keen palm]

@night cloak ....Trap..😭

[clear temple]

All those people who are having issues for updating like the update is getting downloading twice , or storage problem , or any kind of update issues , just use your brain . Delete and install the full 1.7 gb game . Thank you . And pin this message somebody

[glass kelp]

It is the offIcal only @spring void

[night cloak]

That's due to the Playstore app's API being flooded, @median swift.

@night cloak before update there was two button Ok and again

@night cloak Yeah, they removed it and I know why :p

[median swift]

I'll try downloading with wifi

[spring void]

@glass kelp you are missing OBB file so i assume you installed apk. Try reintalling through either official site or store

[clear temple]

@median swift just delete and download

[night cloak]

@night cloak i know why too..but i fall in the trap

[median swift]

@night cloakbut my download was 99% complete, then why God why???

[night cloak]

@night cloak Unfortunately, that's how things work..

[keen palm]

@night cloak me too..I sould have read it..

[night cloak]

@median swift You should blame Playstore for that.. I guess.

[median swift]

Ok, I'm deleting and reinstalling

[spring void]

@median swift that is not an issue for pubg mobile please use #chat as it was your playstore

[night cloak]

Yeah

[clear temple]

@median swift Sometimes the updating the game , downloads two obb files so installation never completes . Just delete and install . Also check that you delete the game compeletely i.e. no file is left

[glass kelp]

If i dont download the data how will it show it

[clear temple]

Or the same will happen again

[spring void]

@glass kelp perhaps try checking if your wifi is working fine amd at last option reinstall

[clear temple]

@glass kelp the update is like 760 mb

[median swift]

It's definitely not 736 mb

[glass kelp]

Yaaa i downloaded 736

[median swift]

More like 2 gb Or something

[spring void]

Update is about more than 1gb

[slow tangle]

If I use graffiti will it be used up permanently and I won't be able to use it again?

[clear temple]

@median swift the update downloads full games for low-end devices . Just uninstall and install

[spring void]

1.77 approximately

[night cloak]

It is 736 MB for devices that support Unreal 4 Engine. If your device doesn't support it, you have to download the full update. Please refer to the Pinned messages 📍

[clear temple]

And delete all files before you reinstall

[median swift]

What's even the point to update, fricking downloading the whole should be givenas a better option

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[median swift]

Ok

[storm flume]

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[night cloak]

help

@slow tangle There's no known information about Graffiti. I believe it's a temporary item and will expire once used. But, I'm not sure. Feel free to ask again.

[peak axle]

When will the new modes be released

[spring void]

soon

[night cloak]

@peak axle Check the first pinned message in this channel! 📌

[coarse musk]

plz help..i cant loging my account

[hasty sundial]

Join the club manchi

[night cloak]

📍 Pinned messages, @coarse musk.

[slow tangle]

Damn I think so two because I saw in treasure box they were marked like 1 2 3 4..
And there is no way to buy it with BP only uc

[uncut ivy]

Will they restore my account? Where is my money? Where is my account that I spent money on and you protected me from it? Bring it back!

[night cloak]

Are the hacks gone or this update brings more hacks and skins? Does it worth deleting apps and photos to free space for the new update?

[limpid crown]

Hi,

How can i contact the support team cause they only have automatic replies.

Thanks

[vivid field]

Wtf is this..help me pls

[limpid crown]

@uncut ivy
The same happened to me and they don't give a f

[vivid field]

Its pver downloading

[night cloak]

@uncut ivy Check the first pinned message of this channel! 📍

@limpid crown You can e-mail them at [e-mail].

@vivid field It is due to Playstore app's API being flooded. Please check the pinned messages of this channel! 📌

@night cloak Hackers are certainly not gone but somewhat reduced, as they've updated their anti-cheat system.

[uncut ivy]

@night cloak Return the account to me!

[limpid crown]

@night cloak

I've done that so many times and i only get automatic replies

[spring void]

@night cloak this channel isnt for trolling

[vivid field]

So i have to delete the game and redownload it?

[spring void]

@uncut ivy we don't have power to unban your accounts

[night cloak]

hi

Help regarding the "Data has changed and you've been disconnected" issue:
📌 There is no known reason for why this message has appeared to many people. It is certainly not related to your account being banned (yet). If you're facing the same issue, please contact the in-game support, and click the CONTACT US button.

If you can't access the in-game support, please e-mail them at [e-mail] and include the following information:

1. Character ID:
2. Character's Name:
3. Issue:
4. Screenshot:
5. Brief description of the issue: @uncut ivy

[spring void]

@night cloak how may I help you?

[uncut ivy]

@night cloak I taste your pinned post! It didn't make me feel any better. Return my account to me! Why should I spend money and you take them silently! Give me back!

[night cloak]

The data changed and the connection was disconnected only that's what I see
I don't see anything

[spring void]

@uncut ivy we cant return accounts contact ingame CS

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[night cloak]

@uncut ivy I don't own the game.

I don't understand what's going on

[gilded beacon]

A little suggestions

Many players are facing issues due to clan tag or team tag and are unable to join tournaments due to this silly Reason as they don't have rename cards left so my suggestion it it would be much better if you add feature that every clan should have his own tag and when any players join it's shows with his name like it happens in some other games second it will help clans whose names and tags are used and people copying Thier tags and names please bring this feature either in clan or in crew so those players who don't have team tags or clan tags can have them and enjoy playing tournaments

Thanks please consider this

[spring void]

@night cloak instead of copypasting it lets just redirect them to pinned messages

@gilded beacon your suggestion will be forwarded ☑

[limpid crown]

@night cloak

I got the same error message and i messaged support and contacted them via in game support but they close the chat and they don't give. A f

[night cloak]

@spring void Okay!

Please refer to this channel's pinned messages for further information, @night cloak:

▫ Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
▫ iOS: Click the channel name and select Pinned Messages located at the bottom.
▫ PC: Click the pin icon located in the top-right of the channel.

@limpid crown CONTACT them through e-mail.

[limpid crown]

Their email is just for show it doesnt work.. I always got an automatic reply@night cloak

[night cloak]

I don't understand how to do it
I have a problem
I woke up
I am surprised at the message when I open my account
Data changed

[spring void]

Ghost ping

[night cloak]

@limpid crown They'll reply soon, just be patient.

[uncut ivy]

@night cloak Where do you think I’ll get my ID? If I can’t login

[limpid crown]

@night cloak
It's been two months now

[wispy quarry]

What is ultra hd sounds?

[warm moth]

Exactly we cant even get the if because we cant log in

[night cloak]

@uncut ivy Do you remember your name..? If yes, create another account, search for your name and copy your ID. If you don't want to, just tell one of your friends to message you your ID.

@wispy quarry Basically HD graphics, but here instead of graphics, the sound is HD, somewhat better than earlier.

@limpid crown Sorry to hear that, I'll get back to you soon with a reply regarding the issue.

[wispy quarry]

It is ultra in audio section? @night cloak

[night cloak]

@warm moth If your name doesn't have any special characters, you don't need to put in your ID in the e-mail. If it does, either one of the 2 Character ID & Character Name needs to be correct in order to fix the issue.

@wispy quarry I don't know personally because I've not tried the update yet.

[warm moth]

@night cloak ok good. Then my first email should be enough but anyway the closed the issue for me without even replying with any word. 😂

[night cloak]

That usually is their response when they don't happen to have enough information regarding the issue, @warm moth.

[wraith bluff]

I have this problem I want to help
data has been changed and you have been disconnected
nam Moyadatya
id 537122516

[warm moth]

Damn .. this is really annoying . Such a big issue woth tooooo many players without any answer

[night cloak]

@wraith bluff Help regarding the "Data has changed and you've been disconnected" issue:
📌 There is no known reason for why this message has appeared to many people. It is certainly not related to your account being banned (yet). If you're facing the same issue, please contact the in-game support, and click the CONTACT US button.

If you can't access the in-game support, please e-mail them at [e-mail], and include the following information:

1. Character ID:
2. Character's Name:
3. Issue:
4. Screenshot:
5. Brief description of the issue:

[hybrid mesa]

@night cloak hi 😂

[night cloak]

Any help regarding the sound problems after the update.

It is a known issue and a patch note regarding it will be released soon, @night cloak.

Feel like never should have updated the game.

I have not done that yet, and I believe I shouldn't aswell.

Yup don't update untill they fix everything up. Why does this game even has a beta version.🤬

@uncut jasper Please don't send memes in this channel. You're requested to delete the image and if you want to send it, #media is the correct channel.

@night cloak I know it's annoying but that's how things work.. I guess. Anyways, have a great day ahead! 🎉

[spring void]

Didnt notice it was a meme

[uncut jasper]

Meme ?

[night cloak]

You need high IQ level for that. Btw no offence tho. @spring void

[icy gull]

After the update
Didn’t notice the button placement and due to muscle memory used up 120 uc on a supply crate
Can i return it and get back my uc?

[spring void]

@night cloak

#chat

[night cloak]

@icy gull ucs are non refundable as far as I understand

[spring void]

I deleted it previously too @night cloak

[icy gull]

@night cloak man...it was a friggin mistake ;-;

[night cloak]

Lol

[hybrid mesa]

its a dark day for pubg lol

[spring void]

You should be careful on which buttons you are pressing @icy gull

[uncut jasper]

New update for pubg new update for the hack wow 👌

[icy gull]

My bad....but there should have been a way for these kinda mistakes :3

[spring void]

@uncut jasper are you done with the trolls yet?

[night cloak]

how to use SFX ultra? when i want use it it say need download HD file what is it meam ah please help me :c

[uncut jasper]

Notyet

[spring void]

Also your nickname doesnt follow the rules you can request a new one in #discord @uncut jasper

Until then i will change it

[night cloak]

@night cloakjust download it

where?

@spring void

[uncut jasper]

Are you serious

[night cloak]

@hybrid mesa Well it's Halloween so.. ?

Bugs time huh @night cloak

[spring void]

Excessive using of special fonts isnt allowed so... @uncut jasper

[night cloak]

Please help me with that please :c please the sound really help me

[spring void]

@night cloak you can download it just fromw here you sownload resource pack

[hybrid mesa]

lol

[night cloak]

i already download resource pack

[uncut jasper]

flag also not letters

[spring void]

There should be an option somewhere to download hd sounds

[night cloak]

@night cloak 🤣

[spring void]

@uncut jasper refer to #613267301243944960 you meed atleast 2 notmal characters in a row

[uncut jasper]

Supporter or badmaash

[spring void]

[night cloak]

@night cloakyo just go back to the lobby and besides the start button you will see the download icon. Simply download everything you can see in there.

[spring void]

We can continue in #chat @uncut jasper || it is contributor not supporter ||

[night cloak]

@uncut jasper Please exit the server if you have any problems with the support staff provides to you.

Hello, how are you
I'm so sad
I'm trying to access my account I can't
Only every time I try to login I receive this message
The data changed and the connection was disconnected
I do not understand this reason that shows me
And what is wrong do not understand
I am a clean player and I do not use anything
I also shipped the game very high sums
Now I can not enter
I don't really understand whether Bebe lost her mind or what
Please reply promptly

@night cloak try uninstalling the game

@night cloak Has nothing to do
Because my arithmetic level came down to Bronze

[random anvil]

How do update PUBG

[night cloak]

I swear to God that something is very shameful of Bibi
You block successful players
And do not prohibit cheating players

I haven't played in my account a week ago either

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[night cloak]

@night cloak cause it shows data has changed you need to remove everything related to pubgm from the device and then login again on the account activation day

I am surprised today in this letter
Also there is no time period or what is the reason

@random anvildont

[random anvil]

Uhh🤨

[night cloak]

@night cloak maybe u used gfx or something

[random anvil]

date_ me

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[night cloak]

@random anvil wait for the patch to get aired then you can go for the update. Ask your friends if they got the patch.

@random anvil I didn't use anything
I say you haven't opened my account in a long time

[languid citrus]

how do i slide in thia new updateeee?,

[random anvil]

Ok

[final trout]

Payload made
Available???

[languid citrus]

@final troutnot yet

[night cloak]

@final troutnext week privably

[final trout]

@languid citrus i tdm

[night cloak]

@languid citruscrouch while sprinting

Btw it's onlyfor tdm

[languid citrus]

@night cloak ok thx

[night cloak]

And I recommend everyone here to download the resources pack to skip later complications

[bitter iris]

What are those purple things?

[night cloak]

Those are random landmarks just like the sakura tree

[cosmic lagoon]

I reinstalled everything and still it shows "Data has changed ... Connection to the server lost "

[night cloak]

You can get level 3 loot and become invisible if you follow the process. For more info head to yt and watch ghost gaming's video on become invisible

@cosmic lagoondoes it show the account activation date

@cosmic lagoon a brief info or a screenshot might be helpful

[rich sigil]

Hey, my account has been blocked 3 months injustice Can you help me?

[storm flume]

Please refer to this channel's pinned messages for further information, @cosmic lagoon:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[night cloak]

@night cloakcan you please refer to pinned messages.

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @rich sigil. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[kind sage]

I got a bug when my view will stay in 1 place but when i try to move i can see myself but headless

[night cloak]

@rich sigil it might have the account activation date. Try checking the date and login again.

[kind sage]

It's like i drop my head accidentally

[rich sigil]

@spring void
I did not understand my account I was banned for 3 months

[spring void]

Refer to FAQ 2.9 in #481198147478224896

[night cloak]

@kind sage please report this issue at #555492558428700682

@rich sigil please read the FAQs.

Where is payload mode I don’t see it?

[rich sigil]

@spring voidMy friend did not understand anything from his words I am an Arab

[night cloak]

Can someone post a screenshot of where it is

@night cloak refer to pinned messages. Your queries have been answered there.

[spring void]

@rich sigil we dont unban accounts here

[rich sigil]

@night cloakCan you check my account or not?

[night cloak]

any news about bd server

O lol I see thanks

@rich sigil man we ain't officials you know. If you have trouble getting to the account please contact in-game support.

[rich sigil]

Who will open my account or will help me in opening my account because I contacted the official email and told me that it is just a response to me?

[arctic stump]

How is it, that the devs release the update today, and the third game I play has two guys who have radar , aimbot and speedhack and they don't take any health damage?( All at once)

[night cloak]

@night cloak head to the pinned messages

[spring void]

@rich sigil contact custoemr service we cant help you

[rich sigil]

The support inside the game is given to me

[night cloak]

@rich sigil just elaborate the issue to customer service. There is no way of retrieving a banned account externally.

@arctic stump #pubg-mobile

[valid mist]

I can't download the resource pack again. It shows that download failed. That makes all my outfits and skin unusable. What should i do?

[night cloak]

Kindly check if your internet connection is stable.

[valid mist]

It is. I used both my data and wifi. But none works. It has happened before. But then it was okay after like a week

[night cloak]

Try downloading again after restarting the game. If that doesn't work simply log out of your account and repair your client.

[valid mist]

Not only that, it takes about 20 mins to get in the app. Last time the mods suggested dns changer. It worked. But it doesnt anymore

Alright thanks

[night cloak]

Np

[crisp turret]

@night cloak hello , for your problem , i will suggest you to please repair game

[placid arch]

I have the same problem

[night cloak]

@crisp turretmy problem?

[placid arch]

Yeh

[supple horizon]

@placid arch repair

[cobalt pewter]

how to fix this black screen ?

[crisp turret]

@valid mist sorry , for yours

[placid arch]

Did it doesnt work @supple horizon

[night cloak]

@crisp turret😑

[cobalt pewter]

??

[crisp turret]

@cobalt pewter it's because of unstable internet connection

[placid arch]

@crisp turretand me

[night cloak]

@cobalt pewtertry restarting the game or repair client.

[placid arch]

Did both

[cobalt pewter]

@night cloak i tried but doesn't work

[night cloak]

Did you download the resources package

[cobalt pewter]

no

[placid arch]

I tried says error

[night cloak]

Maybe that might be where the problem lies. @cobalt pewter

War is playlode mode

[placid arch]

Allow me to send screen shots

[night cloak]

@placid arch try downloading from both settings and from the lobby.

[supple horizon]

@placid arch it should work

[gusty grail]

Does iPhone 6 support the new update?

[supple horizon]

@placid arch i had the same issue i reinstalled the game

[cobalt pewter]

@night cloak i must download resources package ?

[night cloak]

@night cloakits not. Refer to pinned messages for more info on payload mode

[night cloak]

@cobalt pewterIDK it might be because of the package.

[placid arch]

I ll try reinstalling

[cobalt pewter]

@night cloak but before this update i didn't download this package

[sick tapir]

When we can play playmode in global Pubgm

[night cloak]

@placid arch it says restart the game or repair the client.

[placid arch]

@night cloak tried both failed.

[night cloak]

@cobalt pewter not every update is same.

@placid arch try contacting in game support then. Thank ou.

[cobalt pewter]

i will uninstall pubg

[placid arch]

How do you do that

[night cloak]

@sick tapir pinned messages.

[placid arch]

@cobalt pewter PLAY FORTNITE

[spring void]

@sick tapir soon

[night cloak]

Kab tak bhai

[supple horizon]

@placid arch better u reinstall

[sick tapir]

Why its e
Getting delayef

[storm flume]

Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.

[night cloak]

Guys check pinned messages before asking your questions here. Most of them are already answered there.

[placid arch]

@supple horizon i will try

[spring void]

@sick tapir it isnt released yet, and will be available soon

[stiff ice]

@night cloakhow can i check the pinned message

[night cloak]

Tap on those 3 dots on the top right corner of your screen.

[placid arch]

Bluehole hq adress pls?

[night cloak]

@placid arch Google it.

[blissful leaf]

I didn't got anything

[noble flume]

Why in this update also the graphic setting are not optimised for oppo a50 2020 still game is running in balanced med in snapdragon 665 and adreno 610

[night cloak]

Anyone have alternative links to download obb and apk??

[placid arch]

@night cloak brendan greene personal house adress

[night cloak]

@blissful leafyou did when you downloaded it first time remember

[spring void]

@night cloak check https://pubgmobile.com

[stiff ice]

@blissful leafbecause that is collected last time you downloaded resources pack.

[proper crest]

hello... I try to login the game I receive a message saying
Data has changed and you have been disconnected!
Just this message and nothing else.

[storm flume]

Please refer to this channel's pinned messages for further information, @proper crest:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[noble flume]

Why in this update also the graphic setting are not optimised for oppo a50 2020 still game is running in balanced med in snapdragon 665 and adreno 610

[proper crest]

thnx

[night cloak]

@spring void something about 160mb only

@noble flume be patient. Wait for the patch. I hope it will fix everything

[noble flume]

@night cloak I have been hearing this for 3 weeks

[spring void]

@night cloak you will need to download OBB too

[night cloak]

@spring void Can't find in pubgmobile.com

my friend's account because of the data exchange ban seven acarmisin and this person youtuber YouTube name Ege cete

@night cloak DM me.

@cobalt pewterthis is a black hol

@night cloak Ok

@noble flume try contacting in-game support. Thank you.

Problem help pls

[noble flume]

In game support only help regarding account ban only

[night cloak]

@noble flume the game will never run smoothly in such processors.

[supple horizon]

@night cloak how does he get ban?

[olive isle]

Bro please tell me about paylord mode release @night cloak

[supple horizon]

@olive isle no payload they just trick us

[night cloak]

It will come soon.

Try checking pinned messages for infos on payload mode.

589505398 İd - ELTメEgeCeteYT your friend idsi and name this unfairly ban seven please pls open

[jolly jewel]

My game is downloading more than the limit

[supple horizon]

@night cloak I can't understand you

[noble flume]

@night cloak Why in snapdragon 660 its running hd high but in snapdragon 665 its balanced med

[night cloak]

@noble flumeman I ain't Google right.😐

Internet was broken and mobile data passed directly to the ban seven @supple horizon

@jolly jewel your devices might not support ue4 injection

[steady vector]

@night cloak payload mode release date

[supple horizon]

@night cloak ban seven?

[noble flume]

@night cloak Just give a req of mine to devs regarding graphics problem in snapdragon 665 processors

[night cloak]

@steady vector @jolly jewelrefer to the pinned messages section

@noble flume👍

[manic marlin]

Do we need latest iOS 13 to get the update? Can’t seem to find the update in AppStore with iOS 12

[onyx briar]

omg why didnt anyone tell me you can become a zombie in survive till dawn 2

[craggy blade]

Why my graphics become darker after update? Is this a glitch? @night cloak

[night cloak]

@manic marlin I don't think so.

Probably.

@craggy blade you need to download the resources pack

[craggy blade]

🤔

[manic marlin]

@night cloak odd. It’s just not in AppStore

[night cloak]

@night cloak Can you come to special problems

@night cloak can you help @manic marlin

Sorry I am not iOS user. Maybe you can ask @night cloak .

@craggy blade temporary solution- increase Brightness

[warm grove]

hi guys im from iran and i cant buy uc
why?🙁

[manic marlin]

All three of my friends with iOS 12 can’t find the update in AppStore. US AppStore

[night cloak]

Fix the login problem of Bangladesh PLEASE!!

@manic marlin sorry buddy but I am not an iOS user. I would love to help you out but can't. Try asking someone at #pubg-mobile

[warm grove]

help me😭

[night cloak]

@night cloak check pinned messages.

@warm groveyo

Ok MAN

[warm grove]

all iranians have this problem after update..

why we cant buy uc?

[night cloak]

Did you try what it says.

[warm grove]

yes
i aked my friends
and the cant do it to

[night cloak]

@night cloak NO! i wANT it NORMAL

@warm grove maybe it will be fixed in the patch update soon. Be patient.

@night cloak?

Like no vpn just like normal

[valid mist]

Its stuck here.. oof

[night cloak]

Oog

@valid mist just restart it happened with me too.

[valid mist]

I did like 4 times

[night cloak]

@night cloakdm me and elaborate

[wraith bluff]

help my please

[night cloak]

@night cloak I want it normal like no vpn no trick

[valid mist]

This is sooo frustrating omg

[night cloak]

@wraith bluff refer to pinned messages

@valid misttry resetting the client again

[sand path]

Car sound missing in ultra sound mode when you die earlier than your teammates and spectate them, and doesnt show up for any matches until you restart game

[night cloak]

Or DM me explaining the situation @valid mist

@sand path It's a known issue. A patch regarding bugs will be aired soon.

[valid mist]

Alright

[warm grove]

how can i make sure logged into my acc?

[rain nacelle]

guys the RP upgrade event which gave rp missions cards and parachute is missing i had those things unclaimed it ended or what??

[hollow garnet]

I am playing with guest account and I forgot to sign up with my Facebook account so my I'd has gone can I get it back.

[vivid field]

After downloading 1.76gb 98% my downloading disappeared...:(

[safe oracle]

@hollow garnetno. Never back guest id

[warm grove]

@vivid field😅

[night cloak]

is there any button for ledge grab?

or it is automatic

@hollow garnet there is no known way for getting guest account I guess.

@night cloak you need to double tap on jump button I guess. I haven't tried that yet.

[vivid field]

Help me pls...first the downloading went over like it was 760 mb and i got 800 mb downloaded..then i deleted and reninstalled the game and now the downloading disappears at 1.76 gb 98%

[night cloak]

@vivid field it will continue automatically but be sure that your internet doesn't gets interrupted or the downloading isn't canceled

[vivid field]

It didnt continued...it was showing install button again

[hollow garnet]

But I had been playing with that I'd from 1 year please help me to get it back

[night cloak]

@rain nacelle idk man it must have been expired

[safe oracle]

@vivid fieldThe update size is approximately 736MB. But, due to some Unreal Engine issues (the game was developed in UE4), only certain device supports UE4 Injection. Only those device can update the game with 736MB. Others will have to download the full game, which is around 1.95GB.

[vivid field]

@safe oracle i deleted the whole game and then also reinstalled it

[night cloak]

@hollow garnet you can't unless you have a device backup. Idk about it much

[vivid field]

Help me..i need solid reason cause i downloaded whole game 2 times...and wasted my time and data

[worn ledge]

Why does match making take for f***ing ever?

[verbal forge]

Is there any way to separate slide and crouch in tdm?

[night cloak]

@verbal forge no there is no known methods.

@worn ledge it's because there are less people who play that mode.

[warm grove]

@vivid field go to setting
Apps
fine google play
storage
clear data

[hollow garnet]

I am playing in same device but by mistake I have logged out and now it is not showing guest option to log in

[vivid field]

K

[night cloak]

@vivid field it's just a glitch bro. Can't help you with that.

[warm grove]

@vivid fieldand try it for 3rd time

[vivid field]

How much time will it sty? @night cloak

[safe oracle]

@vivid fieldwhen you uninstall game the game file automatically deleted. So you need to download full game

[night cloak]

@vivid field not sure it depends on idk what. It just happens with me randomly

[vivid field]

@safe oracle i said that when i redownloaded..ut disapperad at 1.76 gb

[night cloak]

@hollow garnet you can't recover guest account. Sorry

@vivid field try rebooting your device and clear cache only of the play store.

[safe oracle]

@vivid fieldplz update your Google Play Store or app Store and reboot or restart your device and try again

[solid siren]

anyone from the support is here ?

[warm grove]

how can i make sure logged into google play?
plzzzzz help meeee

[wooden thistle]

Whenever I try to login I receive this message
please help ?

[night cloak]

@solid siren tell us.

[worn ledge]

@night cloak so your telling me that less people are playing classic matches. That's bs

[cyan citrus]

whenever i try to login my account this message appears , any help , i have been trying for too long to login my account

[night cloak]

@wooden thistle check pinned messages.

[solid siren]

i got banned for 3 month i were in game loop offical they cause we have internet issuse all i did was opening a vpn

[night cloak]

@worn ledgeyes.

[worn ledge]

That's bs.... Smh

[solid siren]

they told me i should use it even to play the game

[onyx briar]

why didnt they say that you can become a zombie in the new update

[polar plume]

For no reason on all devices Twitter account id: 5203520860

[wraith bluff]

message

• Data has changed and you have been disconnected.
  i didn t Using a game account for the global version of the game in a different game version, such as the Vietnamese version never
  help my please

[night cloak]

@solid siren using any third party app is violation to the t&c of the product.

[wooden thistle]

@night cloak thx

[safe oracle]

@solid sirenpubg didn't recommend to us vpn

[night cloak]

@polar plumepinned messages

@solid sirenusing VPN to play matches can get u banned.

[solid siren]

how could i know the offical game loop support told me download vpn called safer even to download the game all i did was playing with it nothing else

[swift elk]

I don’t see pumpkins on map ....is it now disabled for a while?

[solid siren]

my account have been banned for 3 months and i am still diamond

[hasty sundial]

So basicly foucsing on cheaters means ban the none cheaters and keep the cheaters or what ?

[cyan citrus]

lol

[night cloak]

@solid siren there is nothing wrong with using vpn for other purposes but you shouldn't use it for playing matches.

[vagrant onyx]

@hasty sundial idk

[swift elk]

Hello can u guys answer me?

[night cloak]

@solid siren Please contact with gameloop support, we cannot help you.

[solid siren]

how could i know!!!! i told you the offical gameloop support told me

[night cloak]

@swift elk #pubg-mobile

[uncut ruin]

How can I get help about payment issue?

[swift elk]

Nope none did

[night cloak]

@solid siren please contact th in-game support

[solid siren]

and they gave me that link into discord

[hasty sundial]

My main account got that you have been disconnected bla bla i made new account to check and the looby is full of ppl touching the clouds

[swift elk]

Are u guys having pumpkins on map?

[safe oracle]

@solid sirenpubg mobile didn't recommend to download any thrid party apps or vpn

[cyan citrus]

@hasty sundial same 😁

[polar plume]

For no reason on all devices Twitter account id: 5203520860

[hasty sundial]

Same herr robin

[solid siren]

my account got banned for 3 months and i am still diamond means thats a bug or i am already banned ?

[night cloak]

@polar plumetold you to see pinned messages.

[cyan citrus]

same

[safe oracle]

@polar plumeplz check pinned massage

[hasty sundial]

Use hack and you wont be banned lol

[uncut ruin]

I bought a Prime Plus subscription instead of getting a Royal Pass LOL!

[polar plume]

Where is the pinned massage

[night cloak]

Tap those three dots.

[hasty sundial]

The pin msg basicly tell you there is nothing will be done to your account

Just make a new account and pay pay pay all over again 😂

[night cloak]

@hasty sundial that's the official word. We can't do anything beyond that

[polar plume]

No way is the 4th account

[solid siren]

can someone tell me how to to contact to support

[hasty sundial]

@night cloak thats their answer every time they screw up ... and talking to support will only get you bots answer

[solid siren]

iam trying to talk to someone is not bot

[night cloak]

If your I'd is banned there is nothing we can do. You have to contact customer support for that.

[hasty sundial]

they wont answer, you say you want to talk to support bot give you few options w/e you pick it will tell you thank you and close the case with rating the service lol

[solid siren]

so he wanna me to write in attach screen so he can use application to translate it or what the hell he wanna

[onyx briar]

hey can i know more about becoming a zombie

[night cloak]

@onyx briar #pubg-mobile

[hasty sundial]

he answered your email ? because they never do for me

[night cloak]

@hasty sundial they do sometimes.😏

[hasty sundial]

but mostly ?

[night cloak]

Anyone wanna take charge. Gotta go. Keep helping eachother.🥰

[solid siren]

fox this is the second time someone answer

on called ump9 and one called s686

[hasty sundial]

are you sending to the same email ?

[solid siren]

but they gave the same reply

[hasty sundial]

this is what i get every time i msg them no matter what i say

[night cloak]

@solid siren @night cloak

[hasty sundial]

and thats ingame report ... the bot closes the case no matter what i choose

[night cloak]

Is that email or customer service @solid siren?

[solid siren]

write in google pubg mobile support

email not customer service

[midnight hornet]

how can i download??

[woeful elm]

Lol

Where do you live? @midnight hornet

[night cloak]

@midnight hornetlmao

[fathom marsh]

NL

u can clearly see that

[wraith marsh]

hi this keep showing. my account banned. how to solve this issue

i was using mobile. and this thing showed up

[hasty sundial]

there is a website called pubgmobile.helpshift is it legal to make a report ?

[night cloak]

@wraith marsh they opened a new channel for this issue. #634015672275435560

@hasty sundial trust noone.

[noble glacier]

Any solution for PUBGM over downloading in Playstore?

[night cloak]

@noble glacieruse wifi

[noble glacier]

And ya without reinstalling as all controls etc. Are reset then

[fringe lichen]

Colorful is changed bro? Or it is a bug ?

[noble glacier]

Yep using wifi , it's my 3rd time downloading @night cloak

[fringe lichen]

It's look like so deep

Anyone can tell me ?

[vagrant onyx]

@midnight hornet what is your account country ?

[devout cave]

Anybody can tell me why with this update when I go to reply a message on WhatsApp and I go back to the game the game reset

And I can’t hear anyone

[ocean hazel]

Where is the new TDM map?

[midnight hornet]

@vagrant onyx i dont know

@vagrant onyx my friend send this

[ocean hazel]

I feel so sad

[safe oracle]

@midnight hornetwhere are you from

[midnight hornet]

@safe oracle im korean but he lives in Netherlands

[devout cave]

Anybody can tell me why with this update when I go to reply a message on WhatsApp and I go back to the game the game reset

[verbal geyser]

How can I send a screenshot to the support in–game? . It’s not working

[safe oracle]

@midnight hornetohh

[devout cave]

Anybody can tell me why with this update when I go to reply a message on WhatsApp and I go back to the game the game reset

[ocean hazel]

What happened whit the new TDM MAP? 😦

[night cloak]

?

where is the helicopter?

[ocean fractal]

@night cloak you will find it in the loading screen

[night cloak]

okey

[noble glacier]

Any solution for PUBGM over downloading in Playstore? Downloaded 3 times using wifi with 1 GB+/702MB update

[night cloak]

Why not on the map? @ocean fractal

@night cloak fill the form in #news.

[somber belfry]

HELP ME

[night cloak]

@somber belfry #news.

[ocean fractal]

@night cloak i dunno. They said coming soon. Hope it will be in season 9 and in this update.patient is all we can be

[balmy forum]

Hello , is it possible to ask for a copy of my data that pubg have according to EU gdpr law ?

[vagrant onyx]

@balmy forum you can copy data of tier information

[balmy forum]

No i mean all data they collect about me , visible and invisible

[night cloak]

@balmy forum It is not possible atm, but you can restrict the game from sending your data outside EEA. For that your account will be permanently closed.

[balmy forum]

Are you sure ?

[night cloak]

Yes.

[nova grail]

please help

[balmy forum]

How can I exercise my rights over my information?

Depending on where you live, you may have certain rights with respect to your information, such as rights of access, to receive a copy of your data, or to delete your data or restrict or object to our processing of your data. More Information.

[night cloak]

@nova grail read #news

@nova grail Please checkout #news.

@balmy forum If it is very urgent, you may email [e-mail] with all the information including your recent purchase information to verify it's you, since these data contains sensitive information.

[silent locust]

can anyone tell me what kind of glitch is this near school area?

[balmy forum]

Already did twice no reply , so i had to ask a law consultant , and he told me about gdpr law and that you can recieve every bit of data they own about you even the reason of your ban . Thanks

[silent locust]

i do nothing but after landing my character just got damage and jump from up to down and i got damage

why the hell this happen

for this got too much minus

[balmy forum]

@silent locust i confirm it happened to me twice

[silent locust]

it happened to me near 5times!!!!

[night cloak]

@balmy forum Just wait a few days, they receive a sheer number of mails every day and they should get back to you as soon as possible. You can get the information, but there's no direct way to get it to protect the information from getting compromised.

[subtle grail]

Is vpn safe for pubg

Is vpn safe for pubg?

[night cloak]

@subtle grail We don't recommend the use of VPN.

[steep swan]

@silent locust its bug😂

[silver coral]

@subtle grail It doesn't interfere with the in-game data. It will cause no problem.

[steep swan]

Its also happened with me in Ruins

[ocean fractal]

@silent locust it mostly happens because of unstable internet connection

[night cloak]

@glossy sable ||update the pinned message ||

[vast socket]

@unborn tartan check #news

[night cloak]

Uuh i cant connect to pubg mobile global btw error code 15414 what's that mean ;-;

[ocean fractal]

@night cloak show us ss

[worn ledge]

Where is the BRDM-2?

[night cloak]

@worn ledge It is a flare-only vehicle.

[hasty sundial]

@lime juniper

i dont know why i cant send it there

[lime juniper]

Could you please submit the form in #news instead? The channel was closed.

Kult at du er svensk.

[hasty sundial]

tack 🙂

[weak light]

data has been change you have been disconnected problem solve? can i log in on my account now?

[hasty sundial]

check here #news

done and thanks error ❤

[keen surge]

if anyone can log in , tell us pls

[night gull]

hi,i want this lucky drop again @lime juniper

[kind otter]

2 games in a row my gun won't shoot when pressing the fire button

[fading dome]

Shoot button sometimes doesn't shoot

[kind otter]

Oh awesome

[storm flume]

Hello, @kind otter!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[unborn tartan]

IS DATA disconnected issue solved?????????

[kind otter]

Cuz why would I want my gun to shoot in a shooting game 🤔🙃 RIP

[ocean fractal]

@blazing saddle sliding in tdm is kinda annoying and its distance also felt like little too long. Should cut the distance in half. Hate to see them sliding under my feet

[verbal geyser]

What happened to the sound after the update?

[kind otter]

They screwed it up. Are you surprised?

[cyan citrus]

they always do

[torpid storm]

I can't download the resources pack.

[solid siren]

@lime juniper can u please tell me what to do i used vpn cause they told me on the offical gameloop discord cause in my country we have internet issuse so i played with it and got 3 month banned can u help me outt

[torpid storm]

It said restart the game but when I restart it not download and again said restart the game.

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @solid siren. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[cyan citrus]

when data has changed problem solved?

[mild moon]

if I change name everyday so it will be a problem ?

[solid siren]

@lime juniper how can i explain them my error

so they can help me out

[thick willow]

@harsh anchor

[blazing saddle]

@ocean fractal Thank you for the feedback. We will forward it.

[thick willow]

sir someone changed my gmail id password so i want to unlink gmail please help me

please sir help me

[night cloak]

@thick willow Try to recover your google account password, it's not possible to unlink account.

[thick willow]

he also change all recovery detail ...

[night cloak]

@thick willow Google has the option to recover an account even if they changed the recovery info. Just contact Google support and provide them necessary information as they ask.

[thick willow]

pubg can't unlink google account?? i can play with Facebook...

[spiral hearth]

Who can help me ( pubg Mobile unsgame )

[hasty sundial]

@thick willow how much you sold the account for _

[analog kiln]

@night cloak I AM Facing login prblm help me pliss

[thick willow]

no bro. someone cheat me @hasty sundial

[fiery hearth]

hey man i got some kinda problem

can anyone help me?

[night cloak]

@thick willow They can but it is not an option to discourage account selling/trading. If you do not wish to recover your Google account, you can still use Facebook to login.

@analog kiln Aloha! How can I help you?

@fiery hearth Yes?

[analog kiln]

@night cloak login prblm

[night cloak]

Can you elaborate?

[analog kiln]

@night cloak data has been changed and you have been disconnected

[thick willow]

@night cloak mam i can play with Facebook but some playing my id

[fiery hearth]

i cant login to my account
the game is saying that my data has been changed and i have been disconnected but i didnt do anything and if i was banned they would show me the banned notice but it aint showing me .....

[hasty sundial]

#news @analog kiln

[fiery hearth]

but i can login into another account

[hasty sundial]

#news @fiery hearth

thank me later moderators 😛

[night cloak]

@thick willow You can block their access by contacting PUBG Mobile support in game. Ask the support to block the access of Google account. Don't ask anything else or you'll get ignored.

[analog kiln]

@hasty sundial r u sure this is surely working

[night cloak]

@hasty sundial

[thick willow]

@night cloak ohk mam thank u..

[analog kiln]

@hasty sundial but i dont have numerical identication