#questions
1 messages · Page 625 of 1
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any news for pubg mobile its have been 1 week + I cant play the game
any news for pub
@fluid karma by discord you can't ban any a/c . For that , you need to use customer service support though in game
@distant falcon No.
any news for pubg mobile its have been 1 week + I cant play the game
any news for pubg mobile its have been 1 week + I cant play the game
@crisp turrethello.....help me......
@crisp turret Hacker hacked my fb account and got access to my pubg account and they linked their Twitter account. They are accessing my pubg account when im playing. Please can get any solution to unlink their twitter account ??
any news for pubg mobile its have been 1 week + I cant play the game
@patent relic please proceed with your query
@tidal radish can you please stop typing same sentence
no one is replaying me
@crisp turretI want the beta version of pubg mobile 0.15........from where can I get it?????????
@night cloak Account privacy is users own responsibility.
@patent relic still unlinking is not possible in global version. But you can change the password of your fb a/c and then talk to pubg cs regarding it
any news for pubg mobile its have been 1 week + I cant play the game
@tidal radish they cant help you wait until your ban is over or contact in game customer service stop spamming
@night cloak Can you please help me?
@night cloak Please read above.
any news for BD Server its have been 1 week + I cant play the game
@night cloak Hacker hacked my fb account and got access to my pubg account and they linked their Twitter account. They are accessing my pubg account when im playing. Please can get any solution to unlink their twitter account ??
any news for BD Server its have been 1 week + I cant play the game
any news for BD Server its have been 1 week + I cant play the game
any news for BD Server its have been 1 week + I cant play the game'
@tidal radish Stop spamming and read pinned message.
it is not spamming
No @night cloak.
Please read below.
https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984
any news for BD Server its have been 1 week + I cant play the game
Maybe it will increase if you get in top 10 in many matches. @craggy blade
CarbonX々Antu#9564 was muted | spam
@night cloak 22 Matches played and 18 top 10 , Is it less?
I am really not sure that what it counts.
@craggy blade because you played one match so offcourse it's will be high. But as you play more and more matches , this ratio will change and you can handle it by taking more kills ,by increase survival times and others
@night cloak No problem, you always helps me. I will find it when any contributor will come online.
I think that above solution will help.
@crisp turret The survival time and support have their separate rattings.
Where is sniper training?
It can be overall rating.
And you want to say the less I play the matches the greater the ratting will be? @crisp turret
But ratio Means it's comparison between each other. Simple maths. I think i am totally right but you can ask to other mods too.
Let's see.
@lean ingot it's removed currently
@blazing saddle Is @crisp turret correct at all?
Sniper mode was replaced with Payload mode. You'll have to wait until tomorrow's update is available to see it
@lean ingot you can cheak a new mode there which is payload mode. Still no official announcement on it , it's temporary and parmanent
@lime juniper
@crisp turret ok thanks for the information
Most welcome dude @lean ingot
@empty whale?
Hello there. My friend's PUBG account just got hacked. When he recovered his account a pop up message was shown your account got banned. He doesn't used any 3rd party applications @lime juniper
Please refer to subpoint 2.9 in #481198147478224896 for further information, @empty whale. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@craggy blade Your match ratings will increase with more number of wins and better ratings in each match.
@swift python not sinper mode they replaced Zombie mode
@supple horizon Zombie mode (Darkest night) will be revamped later and will be taken offline for further tuning. Kindly read the Patch notes in #news.
Please help me
Not open in Bangladesh
Please refer to this channel's pinned messages for further information, @patent bone:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Is it a in-game update ?
No, you need to download from official store @lean crescent
🙄 Sawd
Heelo
isnt payload mode evoground mode??
i remember that payload is evoground
and you guys are removing sniper training??? noo
Which mode is easy to push rank quickly with more points ? Squad duo or solo?
@dense yacht it's mine personal opinion as i played solo v/s duo now a days. But if you have good squad , go for squad mode
When is update
@raven wadi tmr probably
Update will start to circulate soon. @raven wadi
@dense yacht its all the same probably squad cuz u have more chance of surviving cuz u can always get revived
@wet wing did it say that it had an emote?!
@spring void i saw some YouTube videos, i think yes it has
It's has emote but did you claim it by lottery ?
Yes, i used 10 UC only xD
@wet wing it's can be error in Internet. So i will request you to please restart the game and give us update
Where did sniper training go?
Today
@fading dome it's Removed Currently
@crisp turret For playoff mode?
Yes because of payload mode . You can cheak new mode after update the game
Using config files causes ban?
@split cave yes
@split cave pubg not permit us for doing CHANGE in files of pubg
Once is used config to reduce lag now what should i do?
@split cave not worried . But not repeat it please
@split cave reinstall the game
Ok thanks @crisp turret
For your satisfaction , you can download the game again as @spring void says
Oh okay
Unable to find user to DM.
@crisp turret please wait three minutes befire providing support when staff is a available
It will be grate if pubg provides their own gfx tools to reduce lag
@split cave You won't need config files to reduce lag. Update 0.15.0 has included some changes to game performance that'll reduce lag and consume lesser battery life. In short, They made some optimizations to the game performance with mid and low-end devices.
@split cave gfx tools arent allowed as they manuplate game files
@crisp turret didn't work
@wet wing Contacting support is your best bet
I am using phone with 4Gb ram and sd 625
@wet wing try reparing the game
@swift python ok bro thanks
Flag card.... Can i change my flag once a day for ever or just one time
@night cloak by using flag card , you can change flag . But without flagcard you can change one time in 30 days
i wish payload is permanent in custom games
@night cloak Yes, you can change your flag once a day using flag card. (1 card= 1 use). But currently there is some problem with flag card. It is not working!
Bd server got problem. That's why we are unable to play The game
@tidal radish there is no info yet, once we have it we will announce it
@tidal radish wait, the team is investigating
@tidal radish It can take forever too. Be patient.
I wish thay will fix this as soon as possible
My issue is weird i got mythic item with emote xD
@tidal radish UCs are non refundable. You agreed to the ToS.
Without×
@wet wing Some mythic items don't have emote. Or you didn't equip the outfit to use the emote.
then fix this server before the season eads
@tidal radish Be patient. It's not a problem from the game.
then what
It's the ISP blocking your access.
why
Ask them why.
I need help from anyone who is here
dont you know anything
For further information, please contact your ISP and move to #pubg-mobile for now.
I thought it was the government blocking the game..?
It is.
Question when i am inside the BRDM will enemies be able to enter ??
...?
...?
@languid cairn Switch to WiFi.
I.. Dont have wifi.
@night cloak but in PC enemy can't enter so i was asking
He has a problem with my game
@thorny dirge PC and Mobile have different features.. I guess.
@languid cairn Maybe you wanna use a different Sim card.
@languid cairn dre hop on pubg
Ight
@languid cairn As soon as the Loading message appears, enable and disable Airplane mode. Maybe it'll help.
@night cloak no they are very identical pubgM follow PC "mostly"
@thorny dirge Yeah but not all of them, if they do then PUBG Mobile won't be as unique.. However, try the vehicle yourself in a custom room with a friend (lol)
@thorny dirge We actually do not have enough information on that. You will have to wait.
@night cloak okay thanks for helping @night cloak
When will new update will roll out
It should arrive tomorrow.
Any time
Do you have supporters here I need some help
Roll out = random time.
And what will be the size around
@full karma Aloha! How can I help you?
I'm unable to see any of the announcements channels?
The size should be under 3GB. I'm not aware tho.
Ingame update or playstore
@prisma oasis it's better to just re install the game trust me
@night cloakI want to complete my tasks but I do not know why it is not completed
Thanks for information have a nice day @night cloak 
@full karma Which one?
@glossy sable sent it
@violet sand i don't have any problems in game so why i will reinstall
wew
@prisma oasis Reduces total size that it takes up after an update

A lot of people reinstall every update
@full karma The game thinks you got a mythic item on your 187th crate opening, so it had a reset.
Update will be around 800mb for android so why i will reinstall 1.5gb
Nvm was trying to give you a handy tip
Just a waste of data
Guess that's a problem if you don't have wifi
Only UE4 inject devices will be able to update it with 800mb of data.
i want to report hackers
What is the reasons of getting 10 years ban
@hope#١٢٣٤I did not understand exactly how it means
@royal zodiac Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.
where should i contact
@full karma you have to play 200 games in EvoGround mode
@full karma The yellow bar doesn't show your current progress but the max amount you got before getting a mythic item. Basically, it started over.
help me please where i can report hackers
@sick shaleI understand that I play but don't skip a 187game
@night cloak Android needs 1.76 gb feee so that after update your game will not lag update will be less than 1gb it will be around 700to900mb
Oh RIP.
@full karma Ignore my messages, ask @sick shale.
@prisma oasis Oops, I'll fix that.

@full karma it does not count if you leave
is it illegal to use some mirror link screen app that also can use mouse and keyboard for record and live streaming in youtube?
@night cloakI'm sorry but I just want to understand what's going on
@night cloak Such as?
hmm idk what the app call ;-;
Once you find it, let us know. Mirroring shouldn't be a problem. But I didn't get the part how will you be using mouse and keyboard on a video.
@full karma you have to complete games in EvoGround (Zombie mode or Team Deathmatch)
Any buddy have any solution for voice glitch in classic matches
Mirror apps are allowed since all they do is mirror the mobile screen on a PC. However; there's one such app out there which lets you use keyboard and mouse on your phone (Basically exploiting the mobile-emulator platform).
If it's that one app, it isn't allowed.
there some mirror link app that use keyboard and mouse like wondershare mirror link
Any solution for voice glitch in pubg mobile 😑
@night cloak That is basically emulator but on WiFi.
@prisma oasis Restart your game..?
@prisma oasis There are many, which one is it?
And also you're matched with mobile players, while playing on a PC.
When i entere a game my team mates cannot hear me
It needs to be solve
Any UTC time given for the update to be releaser
@jovial wolf Updates are released region-wise.
@jovial wolf check pinned messages!
i want to start stream pubg mobile with internat sound+ with mic but i want record it on pc not phone so what should i need?
@prisma oasis are you from Bangladesh? And is it the bangaldesh issue? They cant use VC if they hop in a match as well
Elgato @night cloak
ok that it?
Please avoid going off-topic. You can have unrelated conversations in #chat.
@night cloak Try using **[O]**pen **[B]**broadcast **[S]**oftware.
i using streamlabs
please ban
@night cloak You should try searching on Youtube about it :)
@spring void it doesn't happen every time with me like if i play 10 match then in 2 match voice glitch occur by the iam from india
do i need mhl cable to or?
@night cloak @night cloak use #chat
@bronze musk Why are you hacking?
not me
@prisma oasis do you happen to restart midgame?
Hello, @bronze musk!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
this one take from hackers whats app group
Is there any solution except of restarting the game @spring void
Okay, @spring void.
@night cloak What you should try is searching on Youtube for in-depth help and tutorials. This channel is made for support regarding PUBG Mobile only.
oh ok
@bronze musk bro this is your lobby and you are hacking
@prisma oasis try reparing from login screen
lol @prisma oasis bro i even not play pubg lol
@spring void oh ok Thanks for suggestions i will try
@bronze musk The staff here has no access to in-game tools. So, they can't ban anyone.
@bronze musk then what are you doing here move on
@bronze musk you can use #chat and refer to @storm flume message
@night cloak where i can report these hackers
@bronze musk ingame
@bronze musk Then we can't get them banned as well.
Since you don't play PUBG Mobile, you shouldn't have a problem or complain.
@night cloak you must appreciate me for this.
@night cloak yep you are right @bronze musk you should move on sir
but i think you love hackers
Please have unrelated conversations in #chat
No, I'm not going to appreciate you. You've been answered already, and if you can't report hackers then don't complain aswell. Now move to #chat.
And stop the fight
@spring void
Idea For PUBGMobile Too Add A New Attachment For Use Only On The M16A1 Rifle But A Grenade Launcher With Different Grenades Like Burning Gas One, Colour Smoke Grenades (players can purchase there favorite Colour Smoke and also works with out smoke grenades we have ) And The Normal Exploding One.
@spring void That More Detailed ??
@warped dagger i cant forward that i need a better way to say that plus remove that hahaha part
Is there any update regarding the connection and microphone issue in bangladesh?
@wary rapids no, it will be announced when available
Will it update tonight or tomorrow I can never recall
@tepid tartan tommoow on 16th October
Ahgg
||It's already 16 Oct in USA🙄||
Is it gonna be at 2 in the morning again
@tepid tartan check the pinned message!
It’s oct 15
16th october 00:00:00 UTC
7pm dang it
@grizzled pecan stop with the useless arguements here
And try being polite to others that will help if you want to stay peacefully:)
Playing on mobile net or wifi which will be better
@prisma oasis depends on your internet speed and data limit
@prisma oasis depends on your area and network strength and ⬆️
I know how to act don't worry I dislike hypocrite kids thanks for your adivce, when I need help i know who I should contact.
WiFi is better unless the school blocks it -_-
My msg was not to create drama by the way
@grizzled pecan What message did you send..?
When will the update come?
@night cloak _you can have conversation in #chat _
@median pelican 16th October 2019, we don't have an exact time for it.
@summer osprey thanks dude
@median pelican @🔥🔥
Idea For PUBGMobile Too Add A New Attachment For Use Only On The M16A1 Rifle But A Grenade Launcher With Different Grenades Like Burning Gas One, Colour Smoke Grenades (players can purchase there favorite Colour Smoke and also works with out smoke grenades we have ) And The Normal Exploding One. @spring void
Will forward that
@warped dagger That's a cool idea.
is that better bro ??
It would be fun to shoot grenades from the gun rather than throwing them manually :p, nice suggestion! ❤
@night cloak next idea would be claymores so my SiX has some backup
and that sneeky corner one
Please use #pubg-mobile
but it doesnt knock u it makes u disoriented and like 70% health and bleeding out effect for 5secs
Sorry and okay, @spring void.
hi admins i reported a cheater in the game but he still not baned yet he use aimbot hacks and high jump what am i do i must be screen shot from him ? here or what ?
@viral patrol you can only report him only by ingame report button . And then pubg will investigate against him and then you can cheak his name in list which pubg shared everyday. #news
@crisp turret i reported him several times but he is not baned yet
@spring void I have a problem
He'll be banned soon, @viral patrol.
@viral patrol if you reported already then don't worry ,he will banned soon
How to "actually" seek support?
▫ Please note that without any information regarding your issue, we can't help you. In order to provide support to users, we need to have intel over the problem/issue you're facing, @gilded citrus.
Well I’m about to type lmfao
@crisp turret can u explain me if a account is ban his acc is destroy and deleted from my friends list or what ?
ok 😂
So on my iPhone XR, whenever I shoot, I would always drag down the Notification Center. It’s at a point I’m unable to shoot
I’m a claw user, so it’s getting really annoying
@viral patrol He will get banned but you will still see him in your friends list, and you can still search for him using the "Add Friend" option. The only things that will change are:
- He'll be banned.
- His tier will be reset to Bronze V
@viral patrol as per my knowledge , if someone a/c banned then he will not access with this a/c more.
Hi how are you today guys does anyone one know at which hour the update gonna be released
@gilded citrus Hmm, I guess there's no fix for that..
And his tire will reset as @night cloak explained
I can log in my pubg account used accidently used vpn then client repaired the game but i cant seem to wear some of my clothes help live in bangladesh.
@hazy phoenix update will start to circulating soon though official store's
@hazy phoenix The update will be released tomorrow (i.e 16th October). The update will be released region-wise, so you might see your friends getting it before you do.
@placid arch Unfortunately, if you buy something using a VPN, it'll be available to be equipped if you use the same VPN. Items are region locked and can't be used in another region.
I’ve seen other youtubers hand cam with iPhone X, they do not have the same issue 👀
@night cloak @crisp turretYeah guys i know that but i want the exact hour
@crisp turret almost cheaters have an account below level 30 u should be dont let them to create new accounts
@hazy phoenix There's no exact hour, but you'll be informed about the time it starts rolling out in #news.
@gilded citrus One second, I'll get back to your issue.
im having too much delay in my bluetooth earphone
@night cloak so when i come back to my region will i be able yo wear my clothes again
@tired hornet Bluetooth earphones have a delay, it's not the game but the earphone itself. Usage of wired earphones is recommended.
@night cloakok thx
but its in android only when i use iphone delay is very small but in android its 2 or 3 sec
@placid arch Yes, you may be able to, but I can't say 100%.
@tired hornet Maybe it's an issue with your phone or earphone. Try playing a YouTube video and if there is no delay, it's the game.
@tired hornet Because iPhones have better Bluetooth connections.
gift me oneplus then 😑😂
Lol.
When is the game gonna be anti hackable😭
Where is the update for what this failure?
@granite portal We don't have a exact date for that. But there's good news; They've improved the anti-cheat system so you should start expecting less hackers.
@night cloak Can you collaborate more..? I can't understand your question.
@night cloak so I have to wait till update so I can play solo WOW
@granite portal Yeah, you would have to.
When the game will be updated
@night cloak Tomorrow, i.e 16th October as said in #news.
@night cloakIn solo Europe every match there is a hacker and i managed to get to crown 1
@granite portal I know that's annoying.. but feel a bit relieved after this update.
And one more thing People team in solo and it aint far
@night cloak will it be solved or it won't be ??
One game I saw 6 people teaming in Solo
If you get killed by players teaming in solo mode, report the person and choose the "Other option".
It would be solved somewhat, but not 100%.
#questions : my fab account hacked and disabled. Is there any chance to restore he pubg account linked to it. I can’t even access my account. It’s showing as u hav to use Vietnamese version..
*fb
@night cloak ight bro thanks to everything
Hope to Seen no hackers in the next update
They should make a mother option button for people that team with opponents 👀
I'm very sorry to inform you that we don't deal with account recovery and hacker reports in this server, @copper hill.
Your account is your responsibility and you should keep it safe. The hacker logged into the Vietnamese version of PUBG Mobile with your account and is playing with it. Unfortunately, even if you are able to recover the account, you still won't be able to use it with global version.
@granite portal There is one option for that, and it is the "Other" option, usually listed at the end of the options. Just choose the other option and there's a box below it. Type that the players were teaming in solo mode; and the team will take action against them.
And you're welcome!
@night cloak hope they do😭 😭
@granite portal 😎
Emote is missing :(
@wet wing Does that outfit come with an emote..?
Yes, it does
update bans to IP bans? banning a hackers account doesnt do much, they just make a new account and cheat again, make sure they cant come back
Okay, can you scroll down from the first "Hello" emote listed leftwards of the Mythic emote..?
Update out?
Please refer to this channel's pinned messages for further information, @raven wadi:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@last ridge IP Bans are somewhat better than normal bans.. just be patient.
There is no mythic emote but okay
iam playing in emulator and havnt played for some seasons now my game ping is above 100 and really lagging
what should i do
@night cloak
@wet wing If there's no emote, Locate customer support from SETTINGS ⚙, click CUSTOMER SUPPORT and locate the Missing Items option.
[...]
@slow echo Please assign yourself the Emulator role by reacting to the E emoji in #613267301243944960. Then, you can ask for help in #emulator-support.
thanks @night cloak
@slow echo No problem.
Can this time sd625 will get ultra frame rate?
@split cave There's no information regarding it.. What does it say when you select the ULTRA FPS option?
I m getting this in google playstore but version still same
@night cloak i am having low medium and high but my device can run upto 60fps
Should i uninstall & reinstall?
@raven wadi New version will be pushed on 16th October. Kindly read the pinned message of this channel.
^^^
👌
@split cave If it says "This option will be available on your device soon", then there's a chance it'll be available for your device. If it rather says "Coming soon", then there's a less chance of getting the ULTRA FPS option.
@split cave There is no information about Ultra frame rate being supported for low end devices in the patch notes.
||Very unlikely that it will be optimised in the future.||
And as ToRoiD said, there's no information about it being introduced to your phone.
Oh okay thanks 🌹
Cool, have a great day ahead, and you're welcome! @split cave ⚙
With whom can I speak about blocked account?
@ruby skiff If you're talking about your blocked facebook account, then you should probably seek support from FACEBOOK
instead.
@ruby skiff Sure, can you collaborate more over the issue..?
Yes I suppose
@ruby skiff Okay.
@split cave We do not deal with such reports. Kindly report them ingame or to the ingame customer support.
You may even report the channel to YouTube and they will take the appropriate action against them.
@ruby skiff Kindly elaborate the issue with screenshot.
@blazing saddle ingame report isn't possible because they hide their id and they use different fonts
@split cave You can just send the link to the ingame support. They will look into the matter.
Oh okay
Pubg block my account and I want to know why? I asked support but they ignore me
Please refer to subpoint 2.9 in #481198147478224896 for further information, @ruby skiff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@arctic marlin It is not. Do not fall for such scam messages or links. All official announcements are done only in #news.
Hackers not getting banned I got banned why ???
@outer spokerefer to faq 2.9 in #481198147478224896
@spring void oh bro

Hi
after this 0.15 update will the loading issue go?
in bangladesh we have to enter the game using VPN.
Hope so @coral zealot
when the new update will come and what time is it?
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
There was an update right? Nothing happened?
@night cloak | Today at 5:31 AM
@lime juniper new tdm (the ruins) coming or not?
You can find the patch notes in #news.
Tengo problemas con el inicio de sesión en pubg
@ripe ingot Please use English here.
@dawn trail Hello! What kind of assistance do you require?
How to lock left said for aim ?
I can't join in any match! when game starts, I am getting stuck in the cover page with half loaded progress bar. HELP
second time happening in a row, tho the second time, I was able to get back to game. after restarting.
When will the updtae start to roll out.
Please refer to this channel's pinned messages for further information, @winged oak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
when pubg mobile update coming in pakistan anyone know
Everyone knows, tomorrow.
@glossy sable it's already tomorrow!😀
Who else waiting for tommorow update?
Who want the update probably
Me
Please avoid going off-topic. You can have unrelated conversations in #chat.
Ok i have Android and ive uninstalled the game three times and still no updated item are in the gam what do i do
After this update will the season restart?
@chrome silo Have you even read the pinned message?
Is new TDM map added in 0.15?
Please refer to this channel's pinned messages for further information, @chrome silo:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@onyx agate No.
@craggy blade Not sure, I don't think so (since they removed it at the end of beta).
I got hacker in match
@glossy sable Then why they show it in play store feature images?
(checking)
Hello, @somber beacon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Hi have a proof of a hacker and player playing with hacker
@craggy blade There's no mention about it in the full patch notes. There's only the Payload mode and updated Survive Till Dawn, but not the new TDM map.
Hello, @nova seal!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
@somber beacon You're good to go then.
How can we ban them
@glossy sable Look, screen shot taken from play store feature images.
lol, they messed up then.
🤔
Because it's said nowhere. It might come in 0.15.5 then.
Are they like giving away leaks?
will new update have erangel 2.0?
lol no, it's just Beta but without watermarks.
idk what they're doing lol, they even messed up a Twitter post once (said M16A1 instead of M16A4)
The TDM New map was not in the patch so it will not come, but the image confused me. Anyway thanks @glossy sable
It might have been an old map they wanted to originally post, like just the ruins part of erangel, but they then got a better map
My Game is auto restart in middle of the Game,
Same happend to me, possible glitch.
this game is banning innocent people too
Please help
Reconnect @proper monolith
@tawny knoll No, it's an upcoming rainforest (Sanhok-like) map for TDM. But not yet.)
@tawny knoll bro my game will close automatically
@arctic marlin False.
@proper monolith Close the background processes, and reboot your device.
Please help
@craggy blade yw 
Already done, but again same thing happening
@arctic marlin The problem is people with bad wifi or lower end devices get lag and so they usually get unfair advantages and/or teleport/get stuck mid air or something. Happens to me offten that I get teleported multiple times to the same place avoiding being shot, for this reason I moslty record and get myself help.
Sir network is 16MbPS and Device ram is 6gb
game crashing UwU
@haughty cypress same I'm facing this issue from last 3 day's
When I start a new match, and game will close automatically
Please help about this issue
hey guys how i can talk to someone of support people ?
What device are you using, @proper monolith?
@acoustic leaf ingame or ?
Redmi note 5 pro, 6gb ram
no here i got banned 3 months for no reason
@proper monolith Go to device settings and clear game cache. Then reopen the game and download the resources.
i talked to them ingame and i have got no replay
Well the thing is people here can't really so anything as they have no power
Please refer to subpoint 2.9 in #481198147478224896 for further information, @acoustic leaf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
so what i have to do bro please tell me
my account level is 72 and it's my first game in emulator
@proper monolith Reinstall the game from official sources. Make sure you have atleast 5-6GB of free space.
Check Faq 2.9 @acoustic leaf
@blazing saddle sir we have only 2 GB plan, and tomorrow is update, maybe after update it will Fix...
Ok
May I ask how are you even playing if you have a 2 GB per month ?
Help
Yes @sharp kindle
I'm from bangladesh. It has been gone 15 days I can not log in the game normally. It takes more then to 5 to 15 min to log in and also can not match making with friends.
I reinstall the game more then 5 times. But i still face the problem. And it faced not only me but also 90% gamers in my country
Ah contact Administrator
How I contact with them?
@neon patio help?
@sharp kindle check pinged messages
"For login issues regarding Bangladesh server,
We are aware of the issue and are still awaiting a response from the team. We will post an update regarding the issue as soon as we get any information.
For the time being, users are requested to not use any VPN services to access the game.
Instead,
• Android users can use an application called DNS changer and use the Cloudflare DNS (1.1.1.1) to access the game.
• iOS users can check faq subpoint 1.4 regarding how to change DNS settings.
Users are requested to use 1.1.1.1 as Primary DNS and Secondary DNS as 1.0.0.1
Android users please note : You have to keep this application active in the backgroud while playing the game to avoid any Data connection errors. "
@night cloak
-> #481206659377790976
@tawny knoll thanks
@sharp kindle Reinstalling won't change anything, check the pinned messages.
@night cloak Yes, the update is real an we are getting RPGs, Heatseeking launchers, grenade launchers, decals, replacement for the armoured car, a deagle and much much more.
i just found some reviewer say new update will include the hd sound like in pubg steam?
Possibly, the update is quite big and could possibly include better audio as well. As well as bug fixes and other changes in the game.
What time the update will be out tho
@night cloak ^^^
@green edge If I am not mistaking myself Error 403 or another member of the staff team said that the game will be down from 00:00 TO 07:00 UTC and will require 2 GB of storage
oh ok thx
Thanks 
you're actually mistaking yourself yes
yes you are
It was Logan* sorry , dont beat me @glossy sable
still wrong
Nope, it was Logan who announced it @hasty belfry
it wont take 2gb storage though
lol wasn't about that
Pubg update is 700 mb for those who have already installed
1.98
Not exactly right either
updating takes 1.76 gb when installing and 700mb for those who alreadfy have it installed
Let me write the exact answer will ya 🗿
Proceeds to take screenshot of Logans announcement
Its 16 October for me were is the update ??
slowly rolling out @night cloak
@silent nest maybe lucky spin who knows 😚
-
The servers were down for maintenance, yes, but are back up and running already.
-
The update takes a bit less than 2GB on Android, might take slightly more on iOS.
-
700MB is only on some devices (most recent) due to some software functioning (Unreal Engine 4 injection, not available to non-supported devices, causes it to be needed to be fully reinstalled).
@night cloak
plz help me
@silent nest Yes ?
@silent nest You probably teamed-up with cheaters, most common reason of the 3-month suspension.
Review the Terms of Use, there's plenty other reasons.
🤷
whats my fault in this :/
Stipp no update October 16 12:11
Is erangel 2.0 coming on 0.15.0 update??
No
mr azure
Then when it will come?
what do i do where do i appeal for unban?
This KD....is this guy cheater? Any opinion plz
Anyone playing on the European server
i havent done anything wrong but account suspended
Please refer to subpoint 2.9 in #481198147478224896 for further information, @silent nest. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@prisma tangle No.
nitro is gon
Judge on gameplay, not stats, especially when they're average for a good player.
@glossy sable please suggest me solution
@storm flume is erangel 2.0 coming on 0.15.0 update??
when pubg 15 come for download ?
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@violet moon No.
hello is anybody listening?
Then when it came do you know
@silent nest Read the bot's message.
@night cloak its an update and its comming out within hours.
@glossy sable just saw the change log and it gave me the chills, I wanted to cry, so much uneeded stuff and so much cool stuff and optimisation. But seems like the game is copying from CODM.
But they say before that they are gonna launch erangel 2.0 on 0.15.0 update.
No one said that but ok
And a bit unrealistic too, at least with the bloody minigun.
And airstrike beacons are pretty unrealistic too, taking in the story of the game we have
are we gonna talk about those fortnite skins tho
--> #pubg-mobile.
@glossy sable tnx for the information buddy 🙂

Since the Maintenance, I’ve been seeing a lot of floating hats 🎩 and clothes wondering around the lobby
Visual glitch, or unloaded people. @night cloak
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
And invisible teammates in the lobby 😂 thank you
Both, actually. (unloaded people, so that's a visual glitch)
It’s somewhat enjoyable to watch haha
@glossy sable^^
Hello, @agile ferry!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Anyone got update?
Any news for bangladeshi pubg user???
Not yet, @nimble thistle.
@jagged geyser You'll get it soon.
We posted it multiple times, check pinned
new glitch here pplz r invisible
Hello, @agile ferry!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Then what will I take for the closure of Pubg in Bangladesh
I'm not sure to understand, @nimble thistle.
Hi
I have been reporting cheater a lot and no one got banned
Recently I reported a hacker using speed hack magic bullet flying and more
And he didn't got banned
I recorded him using it
If I send it to u will he get banned
I have an issue of my screen shaking even after i turned off gyroscope
Try reinstalling game ?
@golden sphinx upload the video on youtube and share the link to in game CS
This is safe ? See about this app
Read about this app
All gfx tools programs cause ban
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.
you run the risk of gettin gbanned
tencent doesn't want to let you optimize your graphics in anyway
@night cloak NO YOU GET BAN
Ok
Sir I need mailing address for global version of pubg. My account is banned. I want to claim the file.
Pubg mobile*
I have already mail many times on others mailing address. But pubg mobile support never reply
One day supersell was in control of the gaming market but almost extinct because of greed and the lack of staff to respond to players' problems. On the market but will come a day not long and the game unites players with all offers and means to no avail .. This is a personal opinion
Hi guys! Well, I purchased yesterday this prime plus subscription ando got nothing yet, what should I do?
@rough jacinth contact support in game and hope they reply
Hope 🤣
I’m about to talk with Apple about this, because they already charge the money. Thanks for the comment
Yeah, it would be better if you contact Apple support regarding purchase related issues. If there is no problem from their side, contact the ingame support with all transaction details and payment proofs, @rough jacinth.
@night cloak actually supercell didnt lose out because of their greed. Supercell never changed their business model ever since clash of clans became popular. Their business model was always based off of clash of clans in some form which was --> pay to speed up progress. Supercell fell out of the top spot in the mobile gaming market because they didnt do anything revolutionary after clash royale. And when pubgm came, it was like a godsend, playing a battle royale on mobile which was previously limited to just high end computers.
Pubgm isnt dying due to greed right now either, its shown that a bunch of fools would pay for virtual cosmetics even if its ridiculously overpriced. Pubgm is dying due to lesser content in updates, worsening anti-cheat, terrible customer support. The game is dying because the amount of care put into the game just keeps going downhill. Tencent, the publisher likely dumped pubgm because they saw cod mobile as the next big thing and so pushed all their attention to that.
its a theory in the end* but i doubt anyone can give a more plausible explanation
I'm pretty sure COD mobile won't pick up that many players from pubg mobile
yea, it'll just make a tiny dent, but thats probably it
cod great for TDM style fight, but PUBG's game formula has always been best for "realisitic" battle royale
maybe "dying" isnt the right word either 🤔
people always say game sucks, and sometimes it does, but if you switch to other battle royale you will see what PUBG does best
It will last a long time. Asia loves pubg
when update come ?
Kindly take discussions to #pubg-mobile or #chat.
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Yes pubg sucks for lagging :( i hate when it lags in front of enemies and all of a sudden i can't even fire
@runic niche We will forward the feedback. Thank you.
there was no feedback
@dire gate Go to login screen and click the Repair Client option.
pubg is doing fine, just keep banning hackers and maybe improve support lol
@runic niche I meant this 😅
Hi guys please help me I take ban 10 minute why always.
Please refer to this channel's pinned messages for further information, @novel cape:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
well i know tencent has new payload coming tomorrow
@blazing saddle it doesn't work. Always does the same even if i am playing on the lowest settings, its happening since i started playing from season 2
@runic niche Lets move to #pubg-mobile ?
@dire gate Maybe it is your network connection. Have you tried playing on another network?
@blazing saddle not network issue, i usually get around 40-50 ping always
Framedrop and character gets stuck when enemy comes, even sometimes while scopping makes the game hang
@dire gateThis is not new. I feel that my player has rheumatism
@dire gate If your issue regarding frame drops when enemies are in close proximity, it is a normal thing which all players face due to server taking some time to load the enemy movements and activity on your client.
This issue is mostly faced by users having a low end device and it is something which cannot be resolved but can be minimised by doing some simple things like :
• Getting a better internet connection
• Make sure the RAM is cleared when you start the game
• Clear device space
• Make sure the device is not overheated
#pubg-mobile shame on u pubg dev..... player id who use hacks and still not got banned
5608902995
5486028658
5482109038
5592452426
5605087466
5600105465
5602310176
5553347245
fix auto gun switch, auto pan switch , ping low and high issue.
Hello, @wheat pebble!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
I mean
they all use hacks
They're banning thousands of hackers everyday and you shame them because they missed a few? 
these guys using hacks from a long time u can checkout these profile
these guys use hacks from s08
Did you read the bot's message?
@glossy sable can you plz
?
Help
About?
@glossy sableYes, the right to defect them must reveal the hacker as soon as he opens the game .. Let him sign a contract with Kaspersky and will not stay there hacker in an hour
That doesn't make sense but okay
So my account was hacked last week Saturday he deleted my friends so I reentered it but today and yesterday it keeps resetting
What social media account?
Go to https://m.facebook.com/help to get help about how to secure your account.
When that's done, unfortunately you'll have to add your friends back manually.
Hi guys what are the causes of a facebook account getting disabled?
@hazy phoenix Various reasons, check https://m.facebook.com/help.
@glossy sableMy account didnt get disabled i just wanted to know because many guys are getting their account disabled
Same, you can find the informations there. (FAQ, etc.)
@glossy sableok thank you bro

Question? What about the group on discord that sale PUBGMobile hacks, can pubg not stop them?
They are 100% undetected
What do you mean, 100% undetected?
They need to be stopped if possible.
like esp hack users
No these fools are Wallhack and all

My account has been blocked due to the operation of the VPN software and the game does not work without VPN
@spice kelp @wheat pebbleguys we have to wait till tomorrow an update will be available and maybe a new anticheat system will be available i do face hackers too but we cant do anything just report
😐
My account has been blocked due to the operation of the VPN software and the game does not work without VPN
Yeah I know all about the new stuff bro and all that, what I’m saying is pubg needs to look into this specific one and make it where it’s not undetected anymore. There already ahead of the new update FYI
@spice kelp There is nothing called VIP cheats or cheats which do not get detected. It is just a marketing strategy to sell such tools and attract users.
All cheaters get punished appropriately. We post a partial list of banned players everyday on #news. Keep reporting such users ingame so that it speeds up the process of reviewing the accounts.
Yes these guys are undetected. Not gonna argue. I can post pics of proof and all
#8453
@night cloak What region are you trying to access the game from?
@spice kelp Kindly report such users to ingame support. We do not deal with such reports.
@spice kelphe is saying the truth they dont work at tencent here
@wheat pebble Kindly report such users with evidence to the ingame customer support. We do not deal with such reports here.
@night cloakHow did you know that you were blocked because of VPN software
please solved bangladesh server problem...we don't play game without vpn... please solved it...
how many time need to solve bangladesh server problem ??
this problem start about 12 day ago...why don't solved this server issue ?
we don't voice chat our team members
@quick nebula Kindly read this :
https://discordapp.com/channels/393088095840370689/481792418564407296/633687551504285697
I’m curious are they doing a maintenance on sniper training or something
We'll see when the update is out

You said you curios so I said we'll see
@oak tartan Wait for the update 😉
On the new update lol fail emoji
Is the update launched?
Not yet
@blazing saddle
ok...but we really love pubg.. please as soon as possible solved this problem
we always stay with pubg mobile..
note : if it is possible please try to don't band bangladesh player who are useing vpn whe the bangladesh server problem will properly solved ...
@quick nebula Players will never get a ban if they do not violate the ToS.
Regarding VPN usage, we strictly do not recommend using it. Kindly check the pinned messages for an alternative way to solve the issue.
@fleet tundra You can email them at PUBGMOBILE_CS@tencentgames.com if the ingame support was not helpful.
I did couple of times they don't help !! I get automatica message it's not helpful ?
Refer to faq subpoint 6.2 in #481198147478224896 channel, @fleet tundra.
@blazing saddle
ok.but we don't play game without voice chat
and there are some problem of service is not respond
when the service is not respond and no voice chat than forcely we can use vpn.
we don't use vpn before... that Time there is no issue of bangladeshe server
@quick nebula Regarding VPN usage refer to this :
https://discordapp.com/channels/393088095840370689/481200416349224980/593145543333773312
when is the Daryl event ending
pls help us. Voice issues! We are suffering many days for voice.. We cannot hearing our teammates voice & also cannot speaking.. Pls sloved that problem.. From Bangladesh flag_bd
@unborn beacon
@quasi dome 21st October.
Pls fix this tencent ! Where is your support team!
Let's say there's thousands people contacting the customer service, the dev only have 2 hand you can't expect them to reply to you so fast
@blazing saddle
ok thank a lot..
love from Bangladesh
we wish our service problem will be solved as soon as possible
I wish very soon😔
@quick nebula We hope it gets resolved soon. Keep an eye on #news. We will post any public information we get about the issue there.
If you're the customer service you feel it, thousands people contacting you at the same time one another complaining no reply 
@blazing saddle love for Bangladesh 😍
@fleet tundra If it is a client sided technical issue, we can help you with it.
😂
This is the message I get Everytime I text this email teencent games.com the in game support team don't reply me either. What should I do ?
@fleet tundra You should directly ask the query to the email. They will reply once your ticket is forwarded to the appropriate authorities. It takes time since they receive thousands of support tickets everyday. Kindly be patient.
Surely something can be done
help please
@night cloak
My account got banned when i opened the game in a cafe net, The cafe net here have hacks all over them, cause thats how play are playing the game right now, i didn't play a round.or anything, thus no gameplay were affected by this and i didn't know the hack was running cause you have to press a button to show its menu and i never played with hacks.. Please review my account. and check if i EVER killed anyone in a suspicious way, i quit the game because i didn't want to play it when its full of hacks, please, take a review at my account, i've played this game feom season 3 and i never cheated on it, and never will cheat, my account means a lot to me i have a lot of achievments and spent a lot of money in it, i really really appreciate if a human being could respond to this message instead of a bot, and understands what im saying and actually feel what im feeling. thanks a lot for all your recent effort into making this game a safer place, and a more friendly one.
my ingame name: Rogue【DP】
id: 5211789415
I don't hack my dude, i honestly dont.
Bruh i don't hack, i don't care if you believe me or not, that's my story.
The game is already open and the hack is already running you just have to sign in cause that's their client base, they don't even tell you they're running hacks.
U won't get anyhelp from here ..Try ingame..claim
i did send ingame but auto bots respond unfortunately
rip
Hello I am a pubgmobile player my game
id: 569033095 I am playing from season 2. Today like always I was playing PUBG(i was in training ground) then a message poper on screen " server changed yoi been disconnected" then it took me to the login page.when i try to do login with my email id it is showing " You have been banned". I have no idea why I am banned.
I am a competitive player i take gaming seriously Plz take a look in to this matter.
Hahahaha busted for using vos or another dual space app with game guardian lol nah they aren't going to unban your account bro you're gonna have to wait till it's unbanned
@twin cove you were banned for violation of regulations
What i need to prove ? I do not promote hack
Please refer to subpoint 2.9 in #481198147478224896 for further information, @twin cove. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@twin cove
hey admin
How may we help you, @quaint lark?
@blazing saddle why you changed the name ?
Need admin
We are unable to provide assistance if you do not ask a question or state a problem, @brittle hollow. Remember to read through #481198147478224896 before asking questions in the support channels.
@blazing saddle no that need some help
What is the issue, @brittle hollow?
So somehow someone going on my account and in my signature and says n**** I'm a Indian
If you feel your account is being accessed by someone else, change your social media passwords immediately, @brittle hollow.
Done that I logged out a other devices and still see people going on my pubgm account how is that possible @blazing saddle
That is not possible, @brittle hollow. If you change your social media passwords it will log you out of all the devices and applications the social media account is connected to.
If you still feel that your account is being accessed by someone, just contact the ingame support regarding the issue.
Make sure your social media accounts are secure as they are your own responsibility.
Hello
Please can someone help!
When i try to log in, i get the "Data has changed you have been disconnected" message, then my account logs out automatically
I can't even know the duration of the ban
My account is still on Diamond IV tier, i'm not banned but i can't log in
ID: 5619828639
I was hacked Saturday and they logged me out off my Facebook account so I tried going pubgm and it let me while I'm still logged out I keep getting like that my pubgm account is active somewhere else
@blazing saddle
The hacker change my name and flag
@brittle hollow Social media account security is the users own responsibility. The game or the staff team is not reponsible for the user giving out sensitive information about the social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the problem to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.
@brittle hollow https://m.facebook.com/help/
@faint spindle Are you using any kind of ad blockers or 3rd party software plugins?
your facebook was hacked? @brittle hollow
If you lost access to your facebook account a more specific website is facebook.com/hacked
No there's no plugins or ad block, i just uninstalled pubg mobile today and reinstall it just in case there's a problem with it, but still i can't log in
When i tried with another account it worked, but with my main account i can't
i was playing TDM many days later match finished i get ban for 3 month why?
Is there some app that can me notify me when someone is currently on my pubgm account @blazing saddle
@obsidian axle
@brittle hollow Nope.
Please refer to subpoint 2.9 in #481198147478224896 for further information, @quaint lark. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Thanks
@faint spindle Contact the ingame customer support with the issue.
You can contact the customer service via the game settings, @faint spindle. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
this problem is happening they showed me " Data has changed u have been disconnected " then when i try to login its showing you are banned i have sent complain mails and clicked " file claim". what to do nxt ?
@twin cove The only option you have is to click the File Claim button and wait for response.
ok
Just assure me one thing guyz if i had done nothing wrong and i got banned will i get back my id in time (if i wait patiently)? or these work will go in vain?...i play regular competitive matches...else i need to make a new id and start again....
Depending on if the dev gonna unban you or not
If not then see you in 3 months or 10 years
All you gotta do is try and patient
I got 10 year ban just for nothing bro 😓
I get 10 years ban for Samsung app block some thing in game
Odds are your account is a goner. I know several people who had bad VPNs that got permabanned.
Like so ^ sorry bro
Don't warry they wiall not answer I know pubg support
Is there a specific time for the next update?
Go sleep or something when you wake update most likely out
No, they have a window to account for issues. It's a downtime starting in 23 minutes, and lasting up to 6-8 hours
@night cloak
I make new account and I see hackers everywhere and no ban for them
When the update comes?
@hollow dust read my last comment
I thought server maintenance is yesterday 
Where ?
Literally two lines above your first comment.
They split up maintenance and updates @night cloak
I mean server maintenance is already happen yesterday today is they rolling out the update
Yes yes found it thanks alot !
Where we can find real humans can give us real support to fixed there mistakes?
In game support is the only way
and also you're not the only person having this banned problem so you can't expect them to reply you faster like a flash
Eh, they have a terrible turnaround time for a multibillion dollar company. No excuse.
Welp I can feel it handling million people asking for support in this game soo
In a lot of game I can talk to support for reasons less than ban if you need to learn I can tell you go conquer online
First go back to school and learn English
I don't understand wth are you talking about, if you only care about your problem then the door is here for you to uninstall the game 🚪
Don't need to use great English to make you see what pubg do to us after get support like you
Lol so common people like you exist complaining no reply like you're the only human on earth and wanted a lot of attention, I'm not arguing with you. go in game support end of conversation.
Now you really need to learn how people like talk
I will take photo from your talk and make in my new video to make people see how much pubg support never help . Thanks for make pubg more bad .
Pubg support kick me out because I'm was talking
@terse rain this is a random person, not member of support team
I'm just a random retard3d guy
Am i allowed to use a VPN while playing pubg?
Is it bannable to use mouse and keyboard, when the keys are just remapped and its not a third party app?
Are you trying to use mouse and keyboard on mobile? @ivory bane
Yes
If yeah it's ban
@ivory bane You can't map without a third party app. Third party app = ban.
5250833010
@proud oasis report in game
literally live streaming himself hacking
But you can connect a mouse and keyboard and still play the game. Just don't try the mapping thing.
And is stupid enough to leave his character is in the description
Every channel is saying its not detectable
I would just love to try I’m on the go a lot and i take my phone and not a whole gaming pc
Cleopatra how?
Hi guys i have problem after 1 hour im play pubg now i cant open the game and i dont have any cheater
I play on iPad and there's a keyboard always connected to it. I just don't play with keyboard, it's just there - connected.
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @nova shell.
I wish i could play with it.
So buying a dock and using it eill get me banned? Only thing i care for really
I guess it's bannable because of the game is on mobile since you can aim quick or even do thing quicker using mouse and keyboard it's unfair play
I see. I’d love an answer from an actual admin tho. Been trying to contact them thhru the game but nothing seems to work
where does scar L spawn the most i got this stupid rp mission
no weapon spawns anywhere the most
where do you find scar the most often
Erangel
there is no most common place...just not sahnok
where in erangel
there is no most common place @night cloak
Try military base or busy places.
go somewhere that has lots of loot spawn
i know that im just asking for people's personal experience
You guyz know someone who got his account back after banned ? Mannnn....i didn't even cheated i got ingame pop " data change u are disconnected" then it shows 10 years bann....no idea what on Earth Happening...i emailed pubgm support and also asked for help in "File claim"....how long i need to wait guyz ?
personal experience is that there is no most common place dude. just go to normal high loot location
alright I will try pochinki thank you though
@twin cove wait a few weeks
Np!
To get a reply ?
Yes
@runic niche I love your answers but it was bad one
Sometimes it took months, for human to actually reply
@zero never answer and never back from ban just make new account but not buy any uc or pay for them . That is my help to you
How about you at least being helpful once
Wow ok I will help people to stop buy uc that is our punishment for pubg to make real support
:) whatever you say
And I wil make video don't warry about pubg answers from support people or not support we don't know .
When does update rolling out on. In central time ?
It's rolling out starting now, for up to 8 hours @slender roost
There's no real support people in this channel @terse rain
Just an ordinary person that's trying to help
So it will take 8 hrs to come out ?
I see pubg mobile trademark or just it is fake one .lol
No idea, just wait If it's rolling out they'll announced in #news
@terse rain official server but the staff don't have power to unban or ban cheater in game, other than the dev itself
Is it new kind or support people don't know
how many times I have to tell you patient if you got no reply you most likely rejected that mean they won't unban you
Official mean work in pubg . Not official mean not work . Trademark mean trust. People please think before you talk
2 photos in 1 day make my video will be great
@terse rain you also need to use your Brain mf, the staff is helping tencent games by helping the people who needed telling them what's right and what's wrong if you wanna arguing let's go dms then
Is it way to control people to stop talk about pubg failures
Lmao like I care
You don't care but I do
@night cloak could you have them ( @night cloak and @terse rain )
stop flooding this channel?
Yes please mute both of us
I will make my cam work to record this moment
👀
@night cloak @terse rain No more chat here.
Move to #pubg-mobile.
Alright
@terse rain Please #pubg-mobile.
can anyone help me my facebook was removed on it was my pubg account as a precaution i was logged in with google play more when i login the game it appears that the global version is not available on my account this occurred after server maintenance can anyone help please
Any country who got update?
My friend got the update
Update will roll out randomly, it's not dependent on region.
Nah even casino machine spin randomly lol
Nah its programmed to wipe ur moneys
@fallen anvil The server chooses players based on device and user profile. The actual system is unknown.
@night cloakno i play in the global version but i don't know why this is happening
@radiant socket Can I see a screenshot of the problem?
The update is ingame or through playstore?
@night cloak
Playstore @vapid rapids
@lofty trail Aloha! How can I help you?
@lofty trail It should be out on iOS by 10 am UTC.
A @fallen anvil copy
@night cloak fr? Like 15:30pm for me ;-;
Wdym? @vapid rapids
So long arghhh anyway thanks I'ma play old version for now
yes more in Portuguese
@fallen anvil USA
@upper wind thanks dude vpn is about to launch 😂
@lofty trail That's the max time it can take, if you are lucky, you can get it earlier.
@radiant socket u have tried vietnamese version for sure
@night cloak can I dm you something?
When's update releasing?
if you don't mind
@radiant socket Did you check your social media account to see if someone logged into your account recently or any suspicious activity?
@lofty trail May I know what is it about?
@fallen anvil i mean roger that lol
your status rn
Xd
@drifting charm Update is rolling out, be patient.
@lofty trail You may use #chat for that.
my Facebook account has been hacked is removed the account I tried to contact Facebook but I had no answer
@radiant socket It seems the person compromised your account logged into the Vietnamese version. Unfortunately, once you login to the Vietnamese version, you can no longer play in global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now you'll have to either play your account in Vietnamese version or can create a new account in global version.
thanks i will try to get into the vietnamese pubg
@leaden jewel It's rolling out randomly and the update should be out by the end of day.
@leaden jewel she said update is rolling out be patient
hey guys wassup with update
What @harsh jolt
update rollin?
Yeah
No worries!
We cant be patient we are too much excited for new update @night cloak
When will update be visible in game?
@worn ledge Hey, don't tag community team members.
Ok. I'm sorry
Regarding the update, check the pinned message.
There is no exact time for the update as it is being pushed regionally. It will be out everywhere by the end of the day.
Ok. Thank very much
Update is rolling out right now...everyone will see it before the end of the day!
Ok. Thank you so so much. I'll be happy as long as I can see this dope update before I go to school tomorrow
There are different times of the update being pushed for different timezones. It may take some time before you can see it in the app stores.
My play store is telling me that pubg was updated 3 hours ago
Can you not understand?
It may take time before you can actually download the update because it takes time to be pushed regionally.
@worn ledgebut mine says last used 2hours ago
Yes I understand this 😂
Oh boi
I'm just gonna play on the bus in the morning and pray to god that the game runs smoothly again
😂
If you keep spamming the same query, we will be forced to take up moderation measures.
Kindly take discussions to #chat.
@blazing saddle ok lol
FRANTIC GAMER#6947 was muted | Spamming and flooding in support channels even after a warning.
When will update come in
Pubg official site
Please refer to this channel's pinned messages for further information, @glacial gorge:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Hey can I use dns changer?
Refer to faq subpoint 1.4 in #481198147478224896 channel, @charred isle.
Yes usage of DNS changers is safe only for limited seever addresses which include Google Dns, Open DNS or Cloudflare, @charred isle.
Also make sure you do not disconnect it mid game as it might lead to a data connection error and your account will get locked for 10 minutes.
What about vpns?
Regarding VPN usage refer to this, @split cave :
https://discordapp.com/channels/393088095840370689/481200416349224980/593145543333773312
I want to subscribe to the Amazon prime package in the game, but previously I had put a random account to test, but now that I try to use another account, I can't log in, does anyone know how to fix it?
I want to subscribe to the Amazon prime package in the game, but previously I had put a random account to test, but now that I try to use another account, I can't log in, does anyone know how to fix it?
What's this amazon prime thing in pubg?
is a partnership where Amazon prime subscribers are entitled to some in-game rewards