#questions

1 messages · Page 625 of 1

craggy blade
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@crisp turret I know, I just want to know why my matches ratting is low in 20 matches and high in 1 match???

tidal radish
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a
any news for pubg mobile its have been 1 week + I cant play the game
any news for pub

crisp turret
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@fluid karma by discord you can't ban any a/c . For that , you need to use customer service support though in game

craggy blade
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@distant falcon No.

tidal radish
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any news for pubg mobile its have been 1 week + I cant play the game
any news for pubg mobile its have been 1 week + I cant play the game

patent relic
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@crisp turrethello.....help me......

night cloak
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@crisp turret Hacker hacked my fb account and got access to my pubg account and they linked their Twitter account. They are accessing my pubg account when im playing. Please can get any solution to unlink their twitter account ??

tidal radish
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any news for pubg mobile its have been 1 week + I cant play the game

crisp turret
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@patent relic please proceed with your query

night cloak
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@tidal radish can you please stop typing same sentence

tidal radish
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no one is replaying me

patent relic
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@crisp turretI want the beta version of pubg mobile 0.15........from where can I get it?????????

craggy blade
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@night cloak Account privacy is users own responsibility.

crisp turret
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@patent relic still unlinking is not possible in global version. But you can change the password of your fb a/c and then talk to pubg cs regarding it

tidal radish
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any news for pubg mobile its have been 1 week + I cant play the game

radiant raft
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@tidal radish they cant help you wait until your ban is over or contact in game customer service stop spamming

tidal radish
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i havet got any ban

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i am for bangladesh

craggy blade
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@night cloak Can you please help me?

night cloak
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@craggy blade so i dont any hope from support

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Yes?

craggy blade
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@night cloak Please read above.

tidal radish
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any news for BD Server its have been 1 week + I cant play the game

night cloak
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@night cloak Hacker hacked my fb account and got access to my pubg account and they linked their Twitter account. They are accessing my pubg account when im playing. Please can get any solution to unlink their twitter account ??

tidal radish
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any news for BD Server its have been 1 week + I cant play the game

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any news for BD Server its have been 1 week + I cant play the game

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any news for BD Server its have been 1 week + I cant play the game'

craggy blade
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@tidal radish Stop spamming and read pinned message.

tidal radish
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it is not spamming

night cloak
tidal radish
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any news for BD Server its have been 1 week + I cant play the game

night cloak
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Maybe it will increase if you get in top 10 in many matches. @craggy blade

storm flumeBOT
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dynoSuccess CarbonX々Antu#9564 was muted | spam

craggy blade
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@night cloak 22 Matches played and 18 top 10 , Is it less?

night cloak
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I am really not sure that what it counts.

crisp turret
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@craggy blade because you played one match so offcourse it's will be high. But as you play more and more matches , this ratio will change and you can handle it by taking more kills ,by increase survival times and others

craggy blade
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@night cloak No problem, you always helps me. I will find it when any contributor will come online.

night cloak
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I think that above solution will help.

craggy blade
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@crisp turret The survival time and support have their separate rattings.

lean ingot
night cloak
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It can be overall rating.

craggy blade
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And you want to say the less I play the matches the greater the ratting will be? @crisp turret

crisp turret
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But ratio Means it's comparison between each other. Simple maths. I think i am totally right but you can ask to other mods too.

craggy blade
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Let's see.

crisp turret
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@lean ingot it's removed currently

craggy blade
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@blazing saddle Is @crisp turret correct at all?

swift python
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Sniper mode was replaced with Payload mode. You'll have to wait until tomorrow's update is available to see it

lean ingot
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@crisp turret permanent or temporary?

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@swift pythonok

crisp turret
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@lean ingot you can cheak a new mode there which is payload mode. Still no official announcement on it , it's temporary and parmanent

empty whale
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@lime juniper

lean ingot
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@crisp turret ok thanks for the information

crisp turret
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Most welcome dude @lean ingot

lime juniper
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@empty whale?

empty whale
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Hello there. My friend's PUBG account just got hacked. When he recovered his account a pop up message was shown your account got banned. He doesn't used any 3rd party applications @lime juniper

storm flumeBOT
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Please refer to subpoint 2.9 in #481198147478224896 for further information, @empty whale. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

blazing saddle
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@craggy blade Your match ratings will increase with more number of wins and better ratings in each match.

supple horizon
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@swift python not sinper mode they replaced Zombie mode

blazing saddle
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@supple horizon Zombie mode (Darkest night) will be revamped later and will be taken offline for further tuning. Kindly read the Patch notes in #news.

patent bone
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Please help me
Not open in Bangladesh

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @patent bone:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

lean crescent
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Is it a in-game update ?

spring void
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No, you need to download from official store @lean crescent

lean crescent
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🙄 Sawd

chrome pendant
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Heelo

onyx briar
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isnt payload mode evoground mode??
i remember that payload is evoground
and you guys are removing sniper training??? noo

dense yacht
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Which mode is easy to push rank quickly with more points ? Squad duo or solo?

crisp turret
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@dense yacht it's mine personal opinion as i played solo v/s duo now a days. But if you have good squad , go for squad mode

raven wadi
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When is update

onyx briar
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@raven wadi tmr probably

crisp turret
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Update will start to circulate soon. @raven wadi

onyx briar
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@dense yacht its all the same probably squad cuz u have more chance of surviving cuz u can always get revived

wet wing
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Hi

spring void
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@wet wing did it say that it had an emote?!

wet wing
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@spring void i saw some YouTube videos, i think yes it has

crisp turret
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It's has emote but did you claim it by lottery ?

wet wing
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Yes, i used 10 UC only xD

swift python
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Bruh..

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That's some deadass luck. Grats tho

crisp turret
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@wet wing it's can be error in Internet. So i will request you to please restart the game and give us update

fading dome
swift python
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Today

crisp turret
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@fading dome it's Removed Currently

fading dome
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@crisp turret For playoff mode?

crisp turret
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Yes because of payload mode . You can cheak new mode after update the game

split cave
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Using config files causes ban?

spring void
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@split cave yes

crisp turret
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@split cave pubg not permit us for doing CHANGE in files of pubg

split cave
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Once is used config to reduce lag now what should i do?

crisp turret
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@split cave not worried . But not repeat it please

spring void
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@split cave reinstall the game

split cave
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Ok thanks @crisp turret

crisp turret
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For your satisfaction , you can download the game again as @spring void says

split cave
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Oh okay

storm flumeBOT
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Unable to find user to DM.

spring void
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@crisp turret please wait three minutes befire providing support when staff is a available

split cave
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It will be grate if pubg provides their own gfx tools to reduce lag

swift python
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@split cave You won't need config files to reduce lag. Update 0.15.0 has included some changes to game performance that'll reduce lag and consume lesser battery life. In short, They made some optimizations to the game performance with mid and low-end devices.

spring void
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@split cave gfx tools arent allowed as they manuplate game files

wet wing
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@crisp turret didn't work

swift python
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@wet wing Contacting support is your best bet

split cave
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I am using phone with 4Gb ram and sd 625

spring void
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@wet wing try reparing the game

split cave
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@swift python ok bro thanks

night cloak
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Flag card.... Can i change my flag once a day for ever or just one time

crisp turret
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@night cloak by using flag card , you can change flag . But without flagcard you can change one time in 30 days

onyx briar
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i wish payload is permanent in custom games

night cloak
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@night cloak Yes, you can change your flag once a day using flag card. (1 card= 1 use). But currently there is some problem with flag card. It is not working!

tidal radish
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@night cloak

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what happed to bd server

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i cant play the game

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some one rep please

burnt moss
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Bd server got problem. That's why we are unable to play The game

spring void
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@tidal radish there is no info yet, once we have it we will announce it

tidal radish
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how much time we have to wait a year

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or 5-10 year

spring void
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@tidal radish wait, the team is investigating

night cloak
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@tidal radish It can take forever too. Be patient.

burnt moss
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I wish thay will fix this as soon as possible

tidal radish
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ok then you will give me back my uc ok?

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then i can buy my rp @night cloak

wet wing
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My issue is weird i got mythic item with emote xD

night cloak
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@tidal radish UCs are non refundable. You agreed to the ToS.

wet wing
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Without×

night cloak
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@wet wing Some mythic items don't have emote. Or you didn't equip the outfit to use the emote.

tidal radish
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then fix this server before the season eads

wet wing
night cloak
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@tidal radish Be patient. It's not a problem from the game.

tidal radish
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then what

night cloak
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It's the ISP blocking your access.

tidal radish
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why

night cloak
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Ask them why.

full karma
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I need help from anyone who is here

tidal radish
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dont you know anything

night cloak
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For further information, please contact your ISP and move to #pubg-mobile for now.

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I thought it was the government blocking the game..?

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It is.

thorny dirge
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Question when i am inside the BRDM will enemies be able to enter ??

night cloak
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Right.

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@thorny dirge Yes; they will be able to, just like any other vehicle.

raven hazel
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...?

night cloak
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@languid cairn Switch to WiFi.

languid cairn
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I.. Dont have wifi.

thorny dirge
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@night cloak but in PC enemy can't enter so i was asking

full karma
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He has a problem with my game

night cloak
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@thorny dirge PC and Mobile have different features.. I guess.

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@languid cairn Maybe you wanna use a different Sim card.

raven hazel
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@languid cairn dre hop on pubg

languid cairn
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Ight

night cloak
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@languid cairn As soon as the Loading message appears, enable and disable Airplane mode. Maybe it'll help.

thorny dirge
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@night cloak no they are very identical pubgM follow PC "mostly"

night cloak
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@thorny dirge Yeah but not all of them, if they do then PUBG Mobile won't be as unique.. However, try the vehicle yourself in a custom room with a friend (lol)

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@thorny dirge We actually do not have enough information on that. You will have to wait.

thorny dirge
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@night cloak okay thanks for helping @night cloak

prisma oasis
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When will new update will roll out

night cloak
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It should arrive tomorrow.

prisma oasis
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Any time

full karma
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Do you have supporters here I need some help

night cloak
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Roll out = random time.

prisma oasis
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And what will be the size around

night cloak
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@full karma Aloha! How can I help you?

violet sand
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I'm unable to see any of the announcements channels?

night cloak
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The size should be under 3GB. I'm not aware tho.

glossy sable
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@violet sand -> #discord
Send a screenshot.

prisma oasis
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Ingame update or playstore

night cloak
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Play Store.

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@thorny dirge Cool, you're welcome!

violet sand
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@prisma oasis it's better to just re install the game trust me

full karma
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@night cloakI want to complete my tasks but I do not know why it is not completed

prisma oasis
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Thanks for information have a nice day @night cloak 300magnum

night cloak
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@full karma Which one?

violet sand
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@glossy sable sent it

night cloak
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@prisma oasis Likewise!

prisma oasis
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@violet sand i don't have any problems in game so why i will reinstall

full karma
glossy sable
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wew

violet sand
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@prisma oasis Reduces total size that it takes up after an update

prisma oasis
violet sand
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A lot of people reinstall every update

night cloak
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@full karma The game thinks you got a mythic item on your 187th crate opening, so it had a reset.

prisma oasis
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Update will be around 800mb for android so why i will reinstall 1.5gb

violet sand
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Nvm was trying to give you a handy tip

prisma oasis
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Just a waste of dataChickenBan

night cloak
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@night cloak No information atm.

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Hm

violet sand
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Guess that's a problem if you don't have wifi

night cloak
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Only UE4 inject devices will be able to update it with 800mb of data.

bronze musk
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i want to report hackers

royal zodiac
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What is the reasons of getting 10 years ban

full karma
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@hope#١٢٣٤I did not understand exactly how it means

night cloak
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@royal zodiac Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

bronze musk
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where should i contact

sick shale
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@full karma you have to play 200 games in EvoGround mode

night cloak
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@full karma The yellow bar doesn't show your current progress but the max amount you got before getting a mythic item. Basically, it started over.

bronze musk
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help me please where i can report hackers

sick shale
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@night cloak this is evo ground achievement

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He has to play 200 games there

full karma
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@sick shaleI understand that I play but don't skip a 187game

prisma oasis
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@night cloak Android needs 1.76 gb feee so that after update your game will not lag update will be less than 1gb it will be around 700to900mb

night cloak
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Oh RIP.

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@full karma Ignore my messages, ask @sick shale.

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@prisma oasis Oops, I'll fix that.

prisma oasis
sick shale
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@full karma it does not count if you leave

night cloak
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is it illegal to use some mirror link screen app that also can use mouse and keyboard for record and live streaming in youtube?

full karma
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@night cloakI'm sorry but I just want to understand what's going on

night cloak
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@night cloak Such as?

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hmm idk what the app call ;-;

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Once you find it, let us know. Mirroring shouldn't be a problem. But I didn't get the part how will you be using mouse and keyboard on a video.

sick shale
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@full karma you have to complete games in EvoGround (Zombie mode or Team Deathmatch)

prisma oasis
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Any buddy have any solution for voice glitch in classic matches

night cloak
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Mirror apps are allowed since all they do is mirror the mobile screen on a PC. However; there's one such app out there which lets you use keyboard and mouse on your phone (Basically exploiting the mobile-emulator platform).

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If it's that one app, it isn't allowed.

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there some mirror link app that use keyboard and mouse like wondershare mirror link

prisma oasis
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Any solution for voice glitch in pubg mobile 😑

night cloak
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@night cloak That is basically emulator but on WiFi.

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@prisma oasis Restart your game..?

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@prisma oasis There are many, which one is it?

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And also you're matched with mobile players, while playing on a PC.

prisma oasis
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When i entere a game my team mates cannot hear me

night cloak
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And that's cheating.

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and hope is correct 👌 👌

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Lol

prisma oasis
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It needs to be solve

jovial wolf
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Any UTC time given for the update to be releaser

night cloak
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@jovial wolf Updates are released region-wise.

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@jovial wolf check pinned messages!

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i want to start stream pubg mobile with internat sound+ with mic but i want record it on pc not phone so what should i need?

spring void
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@prisma oasis are you from Bangladesh? And is it the bangaldesh issue? They cant use VC if they hop in a match as well

woeful elm
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Elgato @night cloak

night cloak
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ok that it?

storm flumeBOT
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Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak
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@night cloak Try using **[O]**pen **[B]**broadcast **[S]**oftware.

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i using streamlabs

bronze musk
night cloak
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@night cloak You should try searching on Youtube about it :)

prisma oasis
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@spring void it doesn't happen every time with me like if i play 10 match then in 2 match voice glitch occur by the iam from india

bronze musk
night cloak
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do i need mhl cable to or?

spring void
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@night cloak @night cloak use #chat

night cloak
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@bronze musk Why are you hacking?

bronze musk
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not me

spring void
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@prisma oasis do you happen to restart midgame?

storm flumeBOT
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Hello, @bronze musk!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

bronze musk
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this one take from hackers whats app group

prisma oasis
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Is there any solution except of restarting the game @spring void

night cloak
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Okay, @spring void.

@night cloak What you should try is searching on Youtube for in-depth help and tutorials. This channel is made for support regarding PUBG Mobile only.

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oh ok

prisma oasis
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@bronze musk bro this is your lobby and you are hacking

spring void
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@prisma oasis try reparing from login screen

bronze musk
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lol @prisma oasis bro i even not play pubg lol

prisma oasis
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@spring void oh ok Thanks for suggestions i will try

night cloak
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@bronze musk The staff here has no access to in-game tools. So, they can't ban anyone.

prisma oasis
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@bronze musk then what are you doing here move on

spring void
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@bronze musk you can use #chat and refer to @storm flume message

bronze musk
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@night cloak where i can report these hackers

spring void
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@bronze musk ingame

bronze musk
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they not get banned

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pubg even cant detect these guys

night cloak
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@bronze musk Then we can't get them banned as well.

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Since you don't play PUBG Mobile, you shouldn't have a problem or complain.

bronze musk
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@night cloak you must appreciate me for this.

prisma oasis
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@night cloak yep you are right @bronze musk you should move on sir

bronze musk
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but i think you love hackers

spring void
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Please have unrelated conversations in #chat

night cloak
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No, I'm not going to appreciate you. You've been answered already, and if you can't report hackers then don't complain aswell. Now move to #chat.

spring void
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And stop the fight

warped dagger
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@spring void

Idea For PUBGMobile Too Add A New Attachment For Use Only On The M16A1 Rifle But A Grenade Launcher With Different Grenades Like Burning Gas One, Colour Smoke Grenades (players can purchase there favorite Colour Smoke and also works with out smoke grenades we have ) And The Normal Exploding One.

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@spring void That More Detailed ??

spring void
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@warped dagger i cant forward that i need a better way to say that plus remove that hahaha part

wary rapids
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Is there any update regarding the connection and microphone issue in bangladesh?

spring void
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@wary rapids no, it will be announced when available

tepid tartan
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Will it update tonight or tomorrow I can never recall

spring void
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@tepid tartan tommoow on 16th October

tepid tartan
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Ahgg

night cloak
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||It's already 16 Oct in USA🙄||

tepid tartan
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Is it gonna be at 2 in the morning again

night cloak
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@tepid tartan check the pinned message!

tepid tartan
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It’s oct 15

spring void
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16th october 00:00:00 UTC

tepid tartan
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7pm dang it

spring void
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@grizzled pecan stop with the useless arguements here

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And try being polite to others that will help if you want to stay peacefully:)

prisma oasis
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Playing on mobile net or wifi which will be better

spring void
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@prisma oasis depends on your internet speed and data limit

night cloak
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@prisma oasis depends on your area and network strength and ⬆️

grizzled pecan
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I know how to act don't worry I dislike hypocrite kids thanks for your adivce, when I need help i know who I should contact.

tepid tartan
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WiFi is better unless the school blocks it -_-

grizzled pecan
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My msg was not to create drama by the way

night cloak
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@grizzled pecan What message did you send..?

median pelican
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When will the update come?

spring void
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@night cloak _you can have conversation in #chat _

night cloak
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@median pelican 16th October 2019, we don't have an exact time for it.

median pelican
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@summer osprey thanks dude

summer osprey
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@median pelican @🔥🔥

warped dagger
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Idea For PUBGMobile Too Add A New Attachment For Use Only On The M16A1 Rifle But A Grenade Launcher With Different Grenades Like Burning Gas One, Colour Smoke Grenades (players can purchase there favorite Colour Smoke and also works with out smoke grenades we have ) And The Normal Exploding One. @spring void

spring void
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Will forward that

night cloak
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@warped dagger That's a cool idea.

warped dagger
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is that better bro ??

night cloak
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It would be fun to shoot grenades from the gun rather than throwing them manually :p, nice suggestion! ❤

warped dagger
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@night cloak next idea would be claymores so my SiX has some backup

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and that sneeky corner one

spring void
warped dagger
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but it doesnt knock u it makes u disoriented and like 70% health and bleeding out effect for 5secs

night cloak
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Sorry and okay, @spring void.

viral patrol
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hi admins i reported a cheater in the game but he still not baned yet he use aimbot hacks and high jump what am i do i must be screen shot from him ? here or what ?

crisp turret
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@viral patrol you can only report him only by ingame report button . And then pubg will investigate against him and then you can cheak his name in list which pubg shared everyday. #news

viral patrol
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@crisp turret i reported him several times but he is not baned yet

gilded citrus
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@spring void I have a problem

night cloak
#

He'll be banned soon, @viral patrol.

crisp turret
#

@viral patrol if you reported already then don't worry ,he will banned soon

night cloak
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How to "actually" seek support?
▫ Please note that without any information regarding your issue, we can't help you. In order to provide support to users, we need to have intel over the problem/issue you're facing, @gilded citrus.

gilded citrus
#

Well I’m about to type lmfao

viral patrol
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@crisp turret can u explain me if a account is ban his acc is destroy and deleted from my friends list or what ?

night cloak
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ok 😂

gilded citrus
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So on my iPhone XR, whenever I shoot, I would always drag down the Notification Center. It’s at a point I’m unable to shoot

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I’m a claw user, so it’s getting really annoying

night cloak
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@viral patrol He will get banned but you will still see him in your friends list, and you can still search for him using the "Add Friend" option. The only things that will change are:

  1. He'll be banned.
  2. His tier will be reset to Bronze V
crisp turret
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@viral patrol as per my knowledge , if someone a/c banned then he will not access with this a/c more.

hazy phoenix
#

Hi how are you today guys does anyone one know at which hour the update gonna be released

night cloak
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@gilded citrus Hmm, I guess there's no fix for that..

crisp turret
#

And his tire will reset as @night cloak explained

placid arch
#

I can log in my pubg account used accidently used vpn then client repaired the game but i cant seem to wear some of my clothes help live in bangladesh.

crisp turret
#

@hazy phoenix update will start to circulating soon though official store's

night cloak
#

@hazy phoenix The update will be released tomorrow (i.e 16th October). The update will be released region-wise, so you might see your friends getting it before you do.

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@placid arch Unfortunately, if you buy something using a VPN, it'll be available to be equipped if you use the same VPN. Items are region locked and can't be used in another region.

gilded citrus
#

I’ve seen other youtubers hand cam with iPhone X, they do not have the same issue 👀

hazy phoenix
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@night cloak @crisp turretYeah guys i know that but i want the exact hour

viral patrol
#

@crisp turret almost cheaters have an account below level 30 u should be dont let them to create new accounts

night cloak
#

@hazy phoenix There's no exact hour, but you'll be informed about the time it starts rolling out in #news.

#

@gilded citrus One second, I'll get back to your issue.

tired hornet
#

im having too much delay in my bluetooth earphone

placid arch
#

@night cloak so when i come back to my region will i be able yo wear my clothes again

night cloak
#

@tired hornet Bluetooth earphones have a delay, it's not the game but the earphone itself. Usage of wired earphones is recommended.

hazy phoenix
#

@night cloakok thx

tired hornet
#

but its in android only when i use iphone delay is very small but in android its 2 or 3 sec

night cloak
#

@placid arch Yes, you may be able to, but I can't say 100%.

#

@tired hornet Maybe it's an issue with your phone or earphone. Try playing a YouTube video and if there is no delay, it's the game.

#

@tired hornet Because iPhones have better Bluetooth connections.

tired hornet
#

gift me oneplus then 😑😂

night cloak
#

Lol.

granite portal
#

When is the game gonna be anti hackable😭

night cloak
#

Where is the update for what this failure?

#

@granite portal We don't have a exact date for that. But there's good news; They've improved the anti-cheat system so you should start expecting less hackers.

@night cloak Can you collaborate more..? I can't understand your question.

granite portal
#

@night cloak so I have to wait till update so I can play solo WOW

night cloak
#

@granite portal Yeah, you would have to.

#

When the game will be updated

#

@night cloak Tomorrow, i.e 16th October as said in #news.

granite portal
#

@night cloakIn solo Europe every match there is a hacker and i managed to get to crown 1

night cloak
#

@granite portal I know that's annoying.. but feel a bit relieved after this update.

granite portal
#

And one more thing People team in solo and it aint far

#

@night cloak will it be solved or it won't be ??
One game I saw 6 people teaming in Solo

night cloak
#

If you get killed by players teaming in solo mode, report the person and choose the "Other option".

#

It would be solved somewhat, but not 100%.

copper hill
#

#questions : my fab account hacked and disabled. Is there any chance to restore he pubg account linked to it. I can’t even access my account. It’s showing as u hav to use Vietnamese version..

#

*fb

granite portal
#

@night cloak ight bro thanks to everything
Hope to Seen no hackers in the next update
They should make a mother option button for people that team with opponents 👀

night cloak
#

I'm very sorry to inform you that we don't deal with account recovery and hacker reports in this server, @copper hill.

Your account is your responsibility and you should keep it safe. The hacker logged into the Vietnamese version of PUBG Mobile with your account and is playing with it. Unfortunately, even if you are able to recover the account, you still won't be able to use it with global version.

#

@granite portal There is one option for that, and it is the "Other" option, usually listed at the end of the options. Just choose the other option and there's a box below it. Type that the players were teaming in solo mode; and the team will take action against them.

And you're welcome!

granite portal
#

@night cloak hope they do😭 😭

night cloak
#

@granite portal 😎

wet wing
night cloak
#

@wet wing Does that outfit come with an emote..?

wet wing
#

Yes, it does

last ridge
#

update bans to IP bans? banning a hackers account doesnt do much, they just make a new account and cheat again, make sure they cant come back

night cloak
#

Okay, can you scroll down from the first "Hello" emote listed leftwards of the Mythic emote..?

raven wadi
#

Update out?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @raven wadi:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

night cloak
#

@last ridge IP Bans are somewhat better than normal bans.. just be patient.

wet wing
#

There is no mythic emote but okay

slow echo
#

iam playing in emulator and havnt played for some seasons now my game ping is above 100 and really lagging

#

what should i do

wet wing
night cloak
#

@wet wing If there's no emote, Locate customer support from SETTINGS ⚙, click CUSTOMER SUPPORT and locate the Missing Items option.

[...]

@slow echo Please assign yourself the Emulator role by reacting to the E emoji in #613267301243944960. Then, you can ask for help in #emulator-support.

slow echo
#

thanks @night cloak

night cloak
#

@slow echo No problem.

split cave
#

Can this time sd625 will get ultra frame rate?

night cloak
#

@split cave There's no information regarding it.. What does it say when you select the ULTRA FPS option?

raven wadi
split cave
#

@night cloak i am having low medium and high but my device can run upto 60fps

raven wadi
#

Should i uninstall & reinstall?

blazing saddle
#

@raven wadi New version will be pushed on 16th October. Kindly read the pinned message of this channel.

night cloak
#

^^^

raven wadi
#

👌

night cloak
#

@split cave If it says "This option will be available on your device soon", then there's a chance it'll be available for your device. If it rather says "Coming soon", then there's a less chance of getting the ULTRA FPS option.

blazing saddle
#

@split cave There is no information about Ultra frame rate being supported for low end devices in the patch notes.
||Very unlikely that it will be optimised in the future.||

night cloak
#

And as ToRoiD said, there's no information about it being introduced to your phone.

split cave
#

Oh okay thanks 🌹

night cloak
#

Cool, have a great day ahead, and you're welcome! @split cave ⚙

ruby skiff
#

With whom can I speak about blocked account?

night cloak
#

@ruby skiff If you're talking about your blocked facebook account, then you should probably seek support from FACEBOOK Facebook instead.

ruby skiff
#

Unfortunately not Facebook

#

Pubg mobile account

night cloak
#

@ruby skiff Sure, can you collaborate more over the issue..?

ruby skiff
#

Yes I suppose

night cloak
#

@ruby skiff Okay.

blazing saddle
#

@split cave We do not deal with such reports. Kindly report them ingame or to the ingame customer support.
You may even report the channel to YouTube and they will take the appropriate action against them.

#

@ruby skiff Kindly elaborate the issue with screenshot.

split cave
#

@blazing saddle ingame report isn't possible because they hide their id and they use different fonts

blazing saddle
#

@split cave You can just send the link to the ingame support. They will look into the matter.

split cave
#

Oh okay

ruby skiff
#

Pubg block my account and I want to know why? I asked support but they ignore me

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @ruby skiff. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

blazing saddle
#

@arctic marlin It is not. Do not fall for such scam messages or links. All official announcements are done only in #news.

outer spoke
#

Hackers not getting banned I got banned why ???

spring void
outer spoke
#

@spring void oh bro

spring void
vital hinge
#

Hi

coral zealot
#

after this 0.15 update will the loading issue go?
in bangladesh we have to enter the game using VPN.

crisp turret
#

Hope so @coral zealot

night cloak
#

when the new update will come and what time is it?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

dense token
#

There was an update right? Nothing happened?

lime juniper
#

@night cloak | Today at 5:31 AM
@lime juniper new tdm (the ruins) coming or not?
You can find the patch notes in #news.

ripe ingot
#

Tengo problemas con el inicio de sesión en pubg

dawn trail
#

Hh

#

Hii

light trout
#

@ripe ingot Please use English here.

#

@dawn trail Hello! What kind of assistance do you require?

grand star
#

How to lock left said for aim ?

tribal oyster
#

I can't join in any match! when game starts, I am getting stuck in the cover page with half loaded progress bar. HELP

#

second time happening in a row, tho the second time, I was able to get back to game. after restarting.

winged oak
#

When will the updtae start to roll out.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @winged oak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

night cloak
#

when pubg mobile update coming in pakistan anyone know

glossy sable
#

Everyone knows, tomorrow.

night cloak
#

@glossy sable it's already tomorrow!😀

glossy sable
#

Time zones. pubgm_fp

#

It's rolling out throughout the day, you'll get it before tonight.

supple horizon
#

Who else waiting for tommorow update?

latent vault
#

Who want the update probably

supple horizon
#

Me

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

chrome silo
#

Ok i have Android and ive uninstalled the game three times and still no updated item are in the gam what do i do

onyx agate
#

After this update will the season restart?

light trout
#

@chrome silo Have you even read the pinned message?

craggy blade
#

Is new TDM map added in 0.15?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @chrome silo:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

glossy sable
#

@onyx agate No.

#

@craggy blade Not sure, I don't think so (since they removed it at the end of beta).

somber beacon
#

I got hacker in match

craggy blade
#

@glossy sable Then why they show it in play store feature images?

glossy sable
#

(checking)

storm flumeBOT
#

Hello, @somber beacon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

somber beacon
#

We have reported hacker in game

#

I have video of it

nova seal
#

Hi have a proof of a hacker and player playing with hacker

glossy sable
#

@craggy blade There's no mention about it in the full patch notes. There's only the Payload mode and updated Survive Till Dawn, but not the new TDM map.

storm flumeBOT
#

Hello, @nova seal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

glossy sable
#

@somber beacon You're good to go then.

somber beacon
#

How can we ban them

craggy blade
glossy sable
#

lol, they messed up then.

craggy blade
#

🤔

glossy sable
#

Because it's said nowhere. It might come in 0.15.5 then.

craggy blade
#

Are they like giving away leaks?

night cloak
#

will new update have erangel 2.0?

craggy blade
#

@night cloak No.

#

They should carefully observe the images before uploading them. pubgm_yeheboi

glossy sable
#

lol no, it's just Beta but without watermarks.
idk what they're doing lol, they even messed up a Twitter post once (said M16A1 instead of M16A4)

craggy blade
#

The TDM New map was not in the patch so it will not come, but the image confused me. Anyway thanks @glossy sable

tawny knoll
#

It might have been an old map they wanted to originally post, like just the ruins part of erangel, but they then got a better map

proper monolith
#

My Game is auto restart in middle of the Game,

tawny knoll
#

Same happend to me, possible glitch.

arctic marlin
#

this game is banning innocent people too

proper monolith
#

Please help

tawny knoll
#

Reconnect @proper monolith

glossy sable
#

@tawny knoll No, it's an upcoming rainforest (Sanhok-like) map for TDM. But not yet.)

proper monolith
#

@tawny knoll bro my game will close automatically

glossy sable
#

@arctic marlin False.

@proper monolith Close the background processes, and reboot your device.

proper monolith
#

Please help

glossy sable
#

@craggy blade yw GWloopyGok

proper monolith
#

Already done, but again same thing happening

tawny knoll
#

@arctic marlin The problem is people with bad wifi or lower end devices get lag and so they usually get unfair advantages and/or teleport/get stuck mid air or something. Happens to me offten that I get teleported multiple times to the same place avoiding being shot, for this reason I moslty record and get myself help.

proper monolith
#

Sir network is 16MbPS and Device ram is 6gb

haughty cypress
#

game crashing UwU

proper monolith
#

@haughty cypress same I'm facing this issue from last 3 day's

#

When I start a new match, and game will close automatically

#

Please help about this issue

acoustic leaf
#

hey guys how i can talk to someone of support people ?

blazing saddle
#

What device are you using, @proper monolith?

tawny knoll
#

@acoustic leaf ingame or ?

proper monolith
#

Redmi note 5 pro, 6gb ram

acoustic leaf
#

no here i got banned 3 months for no reason

blazing saddle
#

@proper monolith Go to device settings and clear game cache. Then reopen the game and download the resources.

acoustic leaf
#

i talked to them ingame and i have got no replay

tawny knoll
#

Well the thing is people here can't really so anything as they have no power

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @acoustic leaf. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

proper monolith
#

Already cleared the cache

#

Again happening

acoustic leaf
#

so what i have to do bro please tell me

#

my account level is 72 and it's my first game in emulator

blazing saddle
#

@proper monolith Reinstall the game from official sources. Make sure you have atleast 5-6GB of free space.

tawny knoll
#

Check Faq 2.9 @acoustic leaf

proper monolith
#

@blazing saddle sir we have only 2 GB plan, and tomorrow is update, maybe after update it will Fix...

#

Ok

tawny knoll
#

May I ask how are you even playing if you have a 2 GB per month ?

proper monolith
#

Which time update is Coming guys

#

2gb/per day

night cloak
#

Real ?

sharp kindle
#

Help

night cloak
#

Yes @sharp kindle

sharp kindle
#

I'm from bangladesh. It has been gone 15 days I can not log in the game normally. It takes more then to 5 to 15 min to log in and also can not match making with friends.

#

I reinstall the game more then 5 times. But i still face the problem. And it faced not only me but also 90% gamers in my country

night cloak
#

Ah contact Administrator

sharp kindle
#

How I contact with them?

shy sky
#

Why did they remove sniper training for?

#

Why tf pubg has to be so annoying all the time

sharp kindle
#

@neon patio help?

tawny knoll
#

@sharp kindle check pinged messages

#

"For login issues regarding Bangladesh server,
We are aware of the issue and are still awaiting a response from the team. We will post an update regarding the issue as soon as we get any information.

For the time being, users are requested to not use any VPN services to access the game.
Instead,
• Android users can use an application called DNS changer and use the Cloudflare DNS (1.1.1.1) to access the game.
• iOS users can check faq subpoint 1.4 regarding how to change DNS settings.
Users are requested to use 1.1.1.1 as Primary DNS and Secondary DNS as 1.0.0.1

Android users please note : You have to keep this application active in the backgroud while playing the game to avoid any Data connection errors. "

glossy sable
sharp kindle
#

@tawny knoll thanks

glossy sable
#

@sharp kindle Reinstalling won't change anything, check the pinned messages.

tawny knoll
#

@night cloak Yes, the update is real an we are getting RPGs, Heatseeking launchers, grenade launchers, decals, replacement for the armoured car, a deagle and much much more.

night cloak
#

i just found some reviewer say new update will include the hd sound like in pubg steam?

tawny knoll
#

Possibly, the update is quite big and could possibly include better audio as well. As well as bug fixes and other changes in the game.

green edge
#

What time the update will be out tho

tawny knoll
#

@night cloak ^^^

@green edge If I am not mistaking myself Error 403 or another member of the staff team said that the game will be down from 00:00 TO 07:00 UTC and will require 2 GB of storage

night cloak
#

oh ok thx

green edge
#

Thanks pubgm_yeheboi

glossy sable
#

you're actually mistaking yourself yes

hasty belfry
#

yes you are

tawny knoll
#

It was Logan* sorry , dont beat me @glossy sable

hasty belfry
#

still wrong

tawny knoll
#

Nope, it was Logan who announced it @hasty belfry

hasty belfry
#

it wont take 2gb storage though

glossy sable
#

lol wasn't about that

night cloak
#

Pubg update is 700 mb for those who have already installed

tawny knoll
#

1.98

glossy sable
#

Not exactly right either

hasty belfry
#

updating takes 1.76 gb when installing and 700mb for those who alreadfy have it installed

glossy sable
#

Let me write the exact answer will ya 🗿

tawny knoll
#

Proceeds to take screenshot of Logans announcement

night cloak
#

Its 16 October for me were is the update ??

hasty belfry
#

slowly rolling out @night cloak

silent nest
#

wht could be reason for 90 day ban

#

i havent donr anything wrong

night cloak
#

@silent nest maybe lucky spin who knows 😚

glossy sable
#
  1. The servers were down for maintenance, yes, but are back up and running already.

  2. The update takes a bit less than 2GB on Android, might take slightly more on iOS.

  3. 700MB is only on some devices (most recent) due to some software functioning (Unreal Engine 4 injection, not available to non-supported devices, causes it to be needed to be fully reinstalled).

coral turret
#

@night cloak

silent nest
#

plz help me

tawny knoll
#

@silent nest Yes ?

glossy sable
#

@silent nest You probably teamed-up with cheaters, most common reason of the 3-month suspension.

#

Review the Terms of Use, there's plenty other reasons.

silent nest
#

but i did not it was tdm

#

they were randomly mtched

tawny knoll
#

🤷

silent nest
#

whats my fault in this :/

night cloak
#

Stipp no update October 16 12:11

violet moon
#

Is erangel 2.0 coming on 0.15.0 update??

tawny knoll
#

No

silent nest
#

mr azure

violet moon
#

Then when it will come?

silent nest
#

what do i do where do i appeal for unban?

prisma tangle
ebon marlin
#

Anyone playing on the European server

silent nest
#

i havent done anything wrong but account suspended

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @silent nest. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

glossy sable
#

@prisma tangle No.

silent nest
#

nitro is gon

glossy sable
#

Judge on gameplay, not stats, especially when they're average for a good player.

silent nest
#

@glossy sable please suggest me solution

violet moon
#

@storm flume is erangel 2.0 coming on 0.15.0 update??

night cloak
#

when pubg 15 come for download ?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

glossy sable
#

@violet moon No.

silent nest
#

hello is anybody listening?

violet moon
#

Then when it came do you know

glossy sable
#

@silent nest Read the bot's message.

tawny knoll
#

@night cloak its an update and its comming out within hours.

@glossy sable just saw the change log and it gave me the chills, I wanted to cry, so much uneeded stuff and so much cool stuff and optimisation. But seems like the game is copying from CODM.

glossy sable
#

@violet moon Soon.

#

@tawny knoll same devs yes welp. What do you want me to say?

violet moon
#

But they say before that they are gonna launch erangel 2.0 on 0.15.0 update.

glossy sable
#

No one said that but ok

tawny knoll
#

And a bit unrealistic too, at least with the bloody minigun.

#

And airstrike beacons are pretty unrealistic too, taking in the story of the game we have

glossy sable
#

are we gonna talk about those fortnite skins tho
--> #pubg-mobile.

violet moon
#

@glossy sable tnx for the information buddy 🙂

glossy sable
night cloak
#

Since the Maintenance, I’ve been seeing a lot of floating hats 🎩 and clothes wondering around the lobby

tawny knoll
#

Visual glitch, or unloaded people. @night cloak

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

night cloak
#

And invisible teammates in the lobby 😂 thank you

glossy sable
#

Both, actually. (unloaded people, so that's a visual glitch)

night cloak
#

It’s somewhat enjoyable to watch haha

agile ferry
#

where to report about id with pics or video?

#

who is cheating*

tawny knoll
#

@glossy sable^^

storm flumeBOT
#

Hello, @agile ferry!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

jagged geyser
#

Anyone got update?

nimble thistle
#

Any news for bangladeshi pubg user???

glossy sable
#

Not yet, @nimble thistle.

@jagged geyser You'll get it soon.

tawny knoll
#

We posted it multiple times, check pinned

agile ferry
#

new glitch here pplz r invisible

storm flumeBOT
#

Hello, @agile ferry!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

nimble thistle
#

Then what will I take for the closure of Pubg in Bangladesh

glossy sable
#

I'm not sure to understand, @nimble thistle.

golden sphinx
#

Hi
I have been reporting cheater a lot and no one got banned
Recently I reported a hacker using speed hack magic bullet flying and more
And he didn't got banned
I recorded him using it
If I send it to u will he get banned

valid nimbus
#

I have an issue of my screen shaking even after i turned off gyroscope

tawny knoll
#

Try reinstalling game ?

normal fulcrum
#

@golden sphinx upload the video on youtube and share the link to in game CS

night cloak
#

Read about this app

#

All gfx tools programs cause ban

storm flumeBOT
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Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

runic niche
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you run the risk of gettin gbanned

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tencent doesn't want to let you optimize your graphics in anyway

tawny knoll
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@night cloak NO YOU GET BAN

night cloak
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Ok

final rover
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Sir I need mailing address for global version of pubg. My account is banned. I want to claim the file.

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Pubg mobile*

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I have already mail many times on others mailing address. But pubg mobile support never reply

night cloak
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One day supersell was in control of the gaming market but almost extinct because of greed and the lack of staff to respond to players' problems. On the market but will come a day not long and the game unites players with all offers and means to no avail .. This is a personal opinion

rough jacinth
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Hi guys! Well, I purchased yesterday this prime plus subscription ando got nothing yet, what should I do?

runic niche
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@rough jacinth contact support in game and hope they reply

rough jacinth
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Hope 🤣

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I’m about to talk with Apple about this, because they already charge the money. Thanks for the comment

blazing saddle
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Yeah, it would be better if you contact Apple support regarding purchase related issues. If there is no problem from their side, contact the ingame support with all transaction details and payment proofs, @rough jacinth.

haughty cypress
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@night cloak actually supercell didnt lose out because of their greed. Supercell never changed their business model ever since clash of clans became popular. Their business model was always based off of clash of clans in some form which was --> pay to speed up progress. Supercell fell out of the top spot in the mobile gaming market because they didnt do anything revolutionary after clash royale. And when pubgm came, it was like a godsend, playing a battle royale on mobile which was previously limited to just high end computers.

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Pubgm isnt dying due to greed right now either, its shown that a bunch of fools would pay for virtual cosmetics even if its ridiculously overpriced. Pubgm is dying due to lesser content in updates, worsening anti-cheat, terrible customer support. The game is dying because the amount of care put into the game just keeps going downhill. Tencent, the publisher likely dumped pubgm because they saw cod mobile as the next big thing and so pushed all their attention to that.

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its a theory in the end* but i doubt anyone can give a more plausible explanation

runic niche
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I'm pretty sure COD mobile won't pick up that many players from pubg mobile

haughty cypress
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yea, it'll just make a tiny dent, but thats probably it

runic niche
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cod great for TDM style fight, but PUBG's game formula has always been best for "realisitic" battle royale

haughty cypress
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maybe "dying" isnt the right word either 🤔

runic niche
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people always say game sucks, and sometimes it does, but if you switch to other battle royale you will see what PUBG does best

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It will last a long time. Asia loves pubg

night cloak
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when update come ?

blazing saddle
storm flumeBOT
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Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

dire gate
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Yes pubg sucks for lagging :( i hate when it lags in front of enemies and all of a sudden i can't even fire

blazing saddle
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@runic niche We will forward the feedback. Thank you.

runic niche
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there was no feedback

blazing saddle
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@dire gate Go to login screen and click the Repair Client option.

runic niche
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pubg is doing fine, just keep banning hackers and maybe improve support lol

blazing saddle
novel cape
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Hi guys please help me I take ban 10 minute why always.

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @novel cape:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

runic niche
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well i know tencent has new payload coming tomorrow

dire gate
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@blazing saddle it doesn't work. Always does the same even if i am playing on the lowest settings, its happening since i started playing from season 2

blazing saddle
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@dire gate Maybe it is your network connection. Have you tried playing on another network?

dire gate
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@blazing saddle not network issue, i usually get around 40-50 ping always

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Framedrop and character gets stuck when enemy comes, even sometimes while scopping makes the game hang

night cloak
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@dire gateThis is not new. I feel that my player has rheumatism

blazing saddle
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@dire gate If your issue regarding frame drops when enemies are in close proximity, it is a normal thing which all players face due to server taking some time to load the enemy movements and activity on your client.
This issue is mostly faced by users having a low end device and it is something which cannot be resolved but can be minimised by doing some simple things like :
• Getting a better internet connection
• Make sure the RAM is cleared when you start the game
• Clear device space
• Make sure the device is not overheated

wheat pebble
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#pubg-mobile shame on u pubg dev..... player id who use hacks and still not got banned

5608902995

5486028658

5482109038

5592452426

5605087466

5600105465

5602310176

5553347245

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fix auto gun switch, auto pan switch , ping low and high issue.

storm flumeBOT
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Hello, @wheat pebble!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

glossy sable
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I mean

wheat pebble
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they all use hacks

glossy sable
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They're banning thousands of hackers everyday and you shame them because they missed a few? GWlulurdWaitWhat

wheat pebble
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these guys using hacks from a long time u can checkout these profile

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these guys use hacks from s08

glossy sable
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Did you read the bot's message?

brittle hollow
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@glossy sable can you plz

glossy sable
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?

brittle hollow
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Help

glossy sable
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About?

night cloak
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@glossy sableYes, the right to defect them must reveal the hacker as soon as he opens the game .. Let him sign a contract with Kaspersky and will not stay there hacker in an hour

glossy sable
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That doesn't make sense but okay

brittle hollow
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So my account was hacked last week Saturday he deleted my friends so I reentered it but today and yesterday it keeps resetting

glossy sable
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What social media account?

brittle hollow
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Facebook

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On pubg

glossy sable
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When that's done, unfortunately you'll have to add your friends back manually.

brittle hollow
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No when I reput friends via gamerID

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@glossy sable

hazy phoenix
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Hi guys what are the causes of a facebook account getting disabled?

glossy sable
hazy phoenix
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@glossy sableMy account didnt get disabled i just wanted to know because many guys are getting their account disabled

glossy sable
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Same, you can find the informations there. (FAQ, etc.)

hazy phoenix
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@glossy sableok thank you bro

glossy sable
spice kelp
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Question? What about the group on discord that sale PUBGMobile hacks, can pubg not stop them?

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They are 100% undetected

glossy sable
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What do you mean, 100% undetected?

spice kelp
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They need to be stopped if possible.

wheat pebble
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like esp hack users

spice kelp
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No these fools are Wallhack and all

wheat pebble
night cloak
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My account has been blocked due to the operation of the VPN software and the game does not work without VPN

hazy phoenix
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@spice kelp @wheat pebbleguys we have to wait till tomorrow an update will be available and maybe a new anticheat system will be available i do face hackers too but we cant do anything just report

wheat pebble
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😐

night cloak
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My account has been blocked due to the operation of the VPN software and the game does not work without VPN

spice kelp
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Yeah I know all about the new stuff bro and all that, what I’m saying is pubg needs to look into this specific one and make it where it’s not undetected anymore. There already ahead of the new update FYI

blazing saddle
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@spice kelp There is nothing called VIP cheats or cheats which do not get detected. It is just a marketing strategy to sell such tools and attract users.
All cheaters get punished appropriately. We post a partial list of banned players everyday on #news. Keep reporting such users ingame so that it speeds up the process of reviewing the accounts.

spice kelp
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Yes these guys are undetected. Not gonna argue. I can post pics of proof and all

normal blade
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#8453

blazing saddle
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@night cloak What region are you trying to access the game from?

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@spice kelp Kindly report such users to ingame support. We do not deal with such reports.

hazy phoenix
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@spice kelphe is saying the truth they dont work at tencent here

blazing saddle
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@wheat pebble Kindly report such users with evidence to the ingame customer support. We do not deal with such reports here.

night cloak
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@night cloakHow did you know that you were blocked because of VPN software

quick nebula
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please solved bangladesh server problem...we don't play game without vpn... please solved it...

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how many time need to solve bangladesh server problem ??

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this problem start about 12 day ago...why don't solved this server issue ?

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we don't voice chat our team members

blazing saddle
oak tartan
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I’m curious are they doing a maintenance on sniper training or something

night cloak
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We'll see when the update is out

oak tartan
night cloak
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You said you curios so I said we'll see

blazing saddle
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@oak tartan Wait for the update 😉

night cloak
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On the new update lol fail emoji

bronze sky
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Is the update launched?

night cloak
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Not yet

quick nebula
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@blazing saddle
ok...but we really love pubg.. please as soon as possible solved this problem
we always stay with pubg mobile..
note : if it is possible please try to don't band bangladesh player who are useing vpn whe the bangladesh server problem will properly solved ...

blazing saddle
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@quick nebula Players will never get a ban if they do not violate the ToS.
Regarding VPN usage, we strictly do not recommend using it. Kindly check the pinned messages for an alternative way to solve the issue.

fleet tundra
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The support team don't reply !!! They don't end the conversation??

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Pls fix this

blazing saddle
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@fleet tundra You can email them at PUBGMOBILE_CS@tencentgames.com if the ingame support was not helpful.

fleet tundra
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I did couple of times they don't help !! I get automatica message it's not helpful ?

blazing saddle
quick nebula
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@blazing saddle
ok.but we don't play game without voice chat
and there are some problem of service is not respond
when the service is not respond and no voice chat than forcely we can use vpn.
we don't use vpn before... that Time there is no issue of bangladeshe server

blazing saddle
quasi dome
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when is the Daryl event ending

unborn beacon
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pls help us. Voice issues! We are suffering many days for voice.. We cannot hearing our teammates voice & also cannot speaking.. Pls sloved that problem.. From Bangladesh flag_bd

night cloak
blazing saddle
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@quasi dome 21st October.

fleet tundra
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Pls fix this tencent ! Where is your support team!

night cloak
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Let's say there's thousands people contacting the customer service, the dev only have 2 hand you can't expect them to reply to you so fast

quick nebula
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@blazing saddle
ok thank a lot..
love from Bangladesh
we wish our service problem will be solved as soon as possible

unborn beacon
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I wish very soon😔

blazing saddle
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@quick nebula We hope it gets resolved soon. Keep an eye on #news. We will post any public information we get about the issue there.

night cloak
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If you're the customer service you feel it, thousands people contacting you at the same time one another complaining no reply pubgm_fp

unborn beacon
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@blazing saddle love for Bangladesh 😍

blazing saddle
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@fleet tundra If it is a client sided technical issue, we can help you with it.

radiant raft
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😂

fleet tundra
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This is the message I get Everytime I text this email teencent games.com the in game support team don't reply me either. What should I do ?

blazing saddle
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@fleet tundra You should directly ask the query to the email. They will reply once your ticket is forwarded to the appropriate authorities. It takes time since they receive thousands of support tickets everyday. Kindly be patient.

night cloak
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Surely something can be done

sly comet
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help please

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@night cloak

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My account got banned when i opened the game in a cafe net, The cafe net here have hacks all over them, cause thats how play are playing the game right now, i didn't play a round.or anything, thus no gameplay were affected by this and i didn't know the hack was running cause you have to press a button to show its menu and i never played with hacks.. Please review my account. and check if i EVER killed anyone in a suspicious way, i quit the game because i didn't want to play it when its full of hacks, please, take a review at my account, i've played this game feom season 3 and i never cheated on it, and never will cheat, my account means a lot to me i have a lot of achievments and spent a lot of money in it, i really really appreciate if a human being could respond to this message instead of a bot, and understands what im saying and actually feel what im feeling. thanks a lot for all your recent effort into making this game a safer place, and a more friendly one.
my ingame name: Rogue【DP】
id: 5211789415

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I don't hack my dude, i honestly dont.

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Bruh i don't hack, i don't care if you believe me or not, that's my story.

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The game is already open and the hack is already running you just have to sign in cause that's their client base, they don't even tell you they're running hacks.

keen palm
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U won't get anyhelp from here ..Try ingame..claim

sly comet
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i did send ingame but auto bots respond unfortunately

night cloak
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They can not do anything

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U should move on

sly comet
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rip

twin cove
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Hello I am a pubgmobile player my game
id: 569033095 I am playing from season 2. Today like always I was playing PUBG(i was in training ground) then a message poper on screen " server changed yoi been disconnected" then it took me to the login page.when i try to do login with my email id it is showing " You have been banned". I have no idea why I am banned.
I am a competitive player i take gaming seriously Plz take a look in to this matter.

lapis bridge
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Hahahaha busted for using vos or another dual space app with game guardian lol nah they aren't going to unban your account bro you're gonna have to wait till it's unbanned

runic niche
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@twin cove you were banned for violation of regulations

twin cove
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What i need to prove ? I do not promote hack

storm flumeBOT
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Please refer to subpoint 2.9 in #481198147478224896 for further information, @twin cove. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

runic niche
quaint lark
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hey admin

blazing saddle
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How may we help you, @quaint lark?

sweet sail
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@blazing saddle why you changed the name ?

brittle hollow
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Need admin

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @brittle hollow. Remember to read through #481198147478224896 before asking questions in the support channels.

brittle hollow
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@blazing saddle no that need some help

blazing saddle
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What is the issue, @brittle hollow?

brittle hollow
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So somehow someone going on my account and in my signature and says n**** I'm a Indian

blazing saddle
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If you feel your account is being accessed by someone else, change your social media passwords immediately, @brittle hollow.

brittle hollow
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Done that I logged out a other devices and still see people going on my pubgm account how is that possible @blazing saddle

blazing saddle
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That is not possible, @brittle hollow. If you change your social media passwords it will log you out of all the devices and applications the social media account is connected to.

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If you still feel that your account is being accessed by someone, just contact the ingame support regarding the issue.
Make sure your social media accounts are secure as they are your own responsibility.

faint spindle
brittle hollow
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I was hacked Saturday and they logged me out off my Facebook account so I tried going pubgm and it let me while I'm still logged out I keep getting like that my pubgm account is active somewhere else

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@blazing saddle

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The hacker change my name and flag

blazing saddle
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@brittle hollow Social media account security is the users own responsibility. The game or the staff team is not reponsible for the user giving out sensitive information about the social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the problem to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.

brittle hollow
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Can I get a link

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Social media

blazing saddle
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@faint spindle Are you using any kind of ad blockers or 3rd party software plugins?

runic niche
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your facebook was hacked? @brittle hollow

faint spindle
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No there's no plugins or ad block, i just uninstalled pubg mobile today and reinstall it just in case there's a problem with it, but still i can't log in
When i tried with another account it worked, but with my main account i can't

quaint lark
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i was playing TDM many days later match finished i get ban for 3 month why?

brittle hollow
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Is there some app that can me notify me when someone is currently on my pubgm account @blazing saddle

quaint lark
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@obsidian axle

blazing saddle
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@brittle hollow Nope.

storm flumeBOT
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Please refer to subpoint 2.9 in #481198147478224896 for further information, @quaint lark. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

brittle hollow
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Thanks

blazing saddle
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@faint spindle Contact the ingame customer support with the issue.

faint spindle
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Can you please give a link
Thank you!

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Give me*

storm flumeBOT
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You can contact the customer service via the game settings, @faint spindle. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

twin cove
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this problem is happening they showed me " Data has changed u have been disconnected " then when i try to login its showing you are banned i have sent complain mails and clicked " file claim". what to do nxt ?

night cloak
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Wait for reply

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No reply after months then you're rejected

blazing saddle
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@twin cove The only option you have is to click the File Claim button and wait for response.

twin cove
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ok

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Just assure me one thing guyz if i had done nothing wrong and i got banned will i get back my id in time (if i wait patiently)? or these work will go in vain?...i play regular competitive matches...else i need to make a new id and start again....

night cloak
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Depending on if the dev gonna unban you or not

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If not then see you in 3 months or 10 years

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All you gotta do is try and patient

twin cove
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I got 10 year ban just for nothing bro 😓

terse rain
neat turret
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Odds are your account is a goner. I know several people who had bad VPNs that got permabanned.

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Like so ^ sorry bro

terse rain
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Don't warry they wiall not answer I know pubg support

night cloak
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Is there a specific time for the next update?

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Go sleep or something when you wake update most likely out

neat turret
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No, they have a window to account for issues. It's a downtime starting in 23 minutes, and lasting up to 6-8 hours

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@night cloak

terse rain
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I make new account and I see hackers everywhere and no ban for them

hollow dust
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When the update comes?

neat turret
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@hollow dust read my last comment

night cloak
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I thought server maintenance is yesterday PubgmConfused

hollow dust
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Where ?

neat turret
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Literally two lines above your first comment.

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They split up maintenance and updates @night cloak

night cloak
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I mean server maintenance is already happen yesterday today is they rolling out the update

hollow dust
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Yes yes found it thanks alot !

terse rain
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Where we can find real humans can give us real support to fixed there mistakes?

night cloak
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In game support is the only way

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and also you're not the only person having this banned problem so you can't expect them to reply you faster like a flash

neat turret
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Eh, they have a terrible turnaround time for a multibillion dollar company. No excuse.

night cloak
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Welp I can feel it handling million people asking for support in this game soo

terse rain
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In a lot of game I can talk to support for reasons less than ban if you need to learn I can tell you go conquer online

night cloak
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First go back to school and learn English

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I don't understand wth are you talking about, if you only care about your problem then the door is here for you to uninstall the game 🚪

terse rain
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Don't need to use great English to make you see what pubg do to us after get support like you

night cloak
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Lol so common people like you exist complaining no reply like you're the only human on earth and wanted a lot of attention, I'm not arguing with you. go in game support end of conversation.

terse rain
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Now you really need to learn how people like talk

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I will take photo from your talk and make in my new video to make people see how much pubg support never help . Thanks for make pubg more bad .

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Pubg support kick me out because I'm was talking

runic niche
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@terse rain this is a random person, not member of support team

night cloak
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I'm just a random retard3d guy

young yacht
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Am i allowed to use a VPN while playing pubg?

ivory bane
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Is it bannable to use mouse and keyboard, when the keys are just remapped and its not a third party app?

night cloak
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Are you trying to use mouse and keyboard on mobile? @ivory bane

ivory bane
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Yes

night cloak
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If yeah it's ban

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@ivory bane You can't map without a third party app. Third party app = ban.

proud oasis
night cloak
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@proud oasis report in game

proud oasis
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literally live streaming himself hacking

night cloak
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But you can connect a mouse and keyboard and still play the game. Just don't try the mapping thing.

proud oasis
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And is stupid enough to leave his character is in the description

ivory bane
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Every channel is saying its not detectable

night cloak
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I always connect my keyboard whenever I play the game.

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Nani

ivory bane
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I would just love to try I’m on the go a lot and i take my phone and not a whole gaming pc

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Cleopatra how?

nova shell
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Hi guys i have problem after 1 hour im play pubg now i cant open the game and i dont have any cheater

night cloak
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I play on iPad and there's a keyboard always connected to it. I just don't play with keyboard, it's just there - connected.

storm flumeBOT
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Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @nova shell.

ivory bane
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I wish i could play with it.

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So buying a dock and using it eill get me banned? Only thing i care for really

night cloak
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I guess it's bannable because of the game is on mobile since you can aim quick or even do thing quicker using mouse and keyboard it's unfair play

ivory bane
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I see. I’d love an answer from an actual admin tho. Been trying to contact them thhru the game but nothing seems to work

night cloak
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where does scar L spawn the most i got this stupid rp mission

runic niche
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no weapon spawns anywhere the most

night cloak
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where do you find scar the most often

ivory bane
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Erangel

runic niche
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there is no most common place...just not sahnok

night cloak
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where in erangel

runic niche
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there is no most common place @night cloak

ivory bane
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Try military base or busy places.

runic niche
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go somewhere that has lots of loot spawn

night cloak
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i know that im just asking for people's personal experience

twin cove
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You guyz know someone who got his account back after banned ? Mannnn....i didn't even cheated i got ingame pop " data change u are disconnected" then it shows 10 years bann....no idea what on Earth Happening...i emailed pubgm support and also asked for help in "File claim"....how long i need to wait guyz ?

runic niche
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personal experience is that there is no most common place dude. just go to normal high loot location

night cloak
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alright I will try pochinki thank you though

runic niche
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@twin cove wait a few weeks

ivory bane
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Np!

twin cove
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To get a reply ?

night cloak
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Yes

terse rain
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@runic niche I love your answers but it was bad one

night cloak
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Sometimes it took months, for human to actually reply

terse rain
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@zero never answer and never back from ban just make new account but not buy any uc or pay for them . That is my help to you

night cloak
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How about you at least being helpful once

terse rain
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Wow ok I will help people to stop buy uc that is our punishment for pubg to make real support

night cloak
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:) whatever you say

terse rain
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And I wil make video don't warry about pubg answers from support people or not support we don't know .

slender roost
#

When does update rolling out on. In central time ?

neat turret
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It's rolling out starting now, for up to 8 hours @slender roost

There's no real support people in this channel @terse rain

night cloak
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Just an ordinary person that's trying to help

slender roost
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So it will take 8 hrs to come out ?

terse rain
#

I see pubg mobile trademark or just it is fake one .lol

night cloak
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No idea, just wait If it's rolling out they'll announced in #news

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@terse rain official server but the staff don't have power to unban or ban cheater in game, other than the dev itself

terse rain
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Is it new kind or support people don't know

night cloak
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how many times I have to tell you patient if you got no reply you most likely rejected that mean they won't unban you

terse rain
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Official mean work in pubg . Not official mean not work . Trademark mean trust. People please think before you talk

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2 photos in 1 day make my video will be great

night cloak
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@terse rain you also need to use your Brain mf, the staff is helping tencent games by helping the people who needed telling them what's right and what's wrong if you wanna arguing let's go dms then

terse rain
night cloak
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Lmao like I care

terse rain
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You don't care but I do

night cloak
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Bye have fun :)

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Can't wait to get muted

neat turret
#

@night cloak could you have them ( @night cloak and @terse rain )
stop flooding this channel?

night cloak
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Yes please mute both of us

terse rain
#

I will make my cam work to record this moment

night cloak
#

👀

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@night cloak @terse rain No more chat here.

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Alright

radiant socket
#

can anyone help me my facebook was removed on it was my pubg account as a precaution i was logged in with google play more when i login the game it appears that the global version is not available on my account this occurred after server maintenance can anyone help please

fallen anvil
#

Any country who got update?

night cloak
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Idk someone said they got update

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@radiant socket Vietnamese version?

upper wind
#

My friend got the update

night cloak
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Update will roll out randomly, it's not dependent on region.

fallen anvil
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@upper wind which country?

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@night cloak nothing happens randomly in this planet 😂

night cloak
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Nah even casino machine spin randomly lol

fallen anvil
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Nah its programmed to wipe ur moneys

night cloak
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@fallen anvil The server chooses players based on device and user profile. The actual system is unknown.

radiant socket
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@night cloakno i play in the global version but i don't know why this is happening

night cloak
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@radiant socket Can I see a screenshot of the problem?

vapid rapids
#

The update is ingame or through playstore?

lofty trail
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@night cloak

fallen anvil
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Playstore @vapid rapids

night cloak
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@lofty trail Aloha! How can I help you?

lofty trail
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@night cloak I just needed to know when is the update coming on app store ios

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;-;

night cloak
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@lofty trail It should be out on iOS by 10 am UTC.

vapid rapids
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A @fallen anvil copy

lofty trail
#

@night cloak fr? Like 15:30pm for me ;-;

fallen anvil
#

Wdym? @vapid rapids

lofty trail
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So long arghhh anyway thanks I'ma play old version for now

radiant socket
upper wind
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@fallen anvil USA

fallen anvil
#

@upper wind thanks dude vpn is about to launch 😂

night cloak
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@lofty trail That's the max time it can take, if you are lucky, you can get it earlier.

fallen anvil
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@radiant socket u have tried vietnamese version for sure

lofty trail
#

@night cloak can I dm you something?

drifting charm
#

When's update releasing?

lofty trail
#

if you don't mind

night cloak
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@radiant socket Did you check your social media account to see if someone logged into your account recently or any suspicious activity?

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@lofty trail May I know what is it about?

vapid rapids
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@fallen anvil i mean roger that lol

lofty trail
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your status rn

fallen anvil
#

Xd

night cloak
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@drifting charm Update is rolling out, be patient.

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@lofty trail You may use #chat for that.

radiant socket
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my Facebook account has been hacked is removed the account I tried to contact Facebook but I had no answer

night cloak
#

@radiant socket It seems the person compromised your account logged into the Vietnamese version. Unfortunately, once you login to the Vietnamese version, you can no longer play in global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now you'll have to either play your account in Vietnamese version or can create a new account in global version.

radiant socket
#

thanks i will try to get into the vietnamese pubg

leaden jewel
#

When's the update for AUS gonna be released

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@night cloak

night cloak
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@leaden jewel It's rolling out randomly and the update should be out by the end of day.

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@leaden jewel she said update is rolling out be patient

harsh jolt
#

hey guys wassup with update

night cloak
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What @harsh jolt

harsh jolt
#

update rollin?

night cloak
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Yeah

leaden jewel
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All good I was just asking :D

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Thank you very much @night cloak

night cloak
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No worries!

versed bluff
#

We cant be patient we are too much excited for new update @night cloak

proud oasis
#

Boi JerryCans explode now

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Also the gamer name for a Gas Can is a Jerry Can

worn ledge
#

When will update be visible in game?

blazing saddle
#

@worn ledge Hey, don't tag community team members.

worn ledge
#

Ok. I'm sorry

blazing saddle
#

Regarding the update, check the pinned message.
There is no exact time for the update as it is being pushed regionally. It will be out everywhere by the end of the day.

worn ledge
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Ok. Thank very much

proud oasis
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12am if ur in the United States

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That’s when I check and normally have the update

main knoll
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Update is rolling out right now...everyone will see it before the end of the day!

worn ledge
#

Ok. Thank you so so much. I'll be happy as long as I can see this dope update before I go to school tomorrow

blazing saddle
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There are different times of the update being pushed for different timezones. It may take some time before you can see it in the app stores.

worn ledge
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My play store is telling me that pubg was updated 3 hours ago

blazing saddle
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Can you not understand?
It may take time before you can actually download the update because it takes time to be pushed regionally.

split cave
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@worn ledgebut mine says last used 2hours ago

worn ledge
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Yes I understand this 😂

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Oh boi

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I'm just gonna play on the bus in the morning and pray to god that the game runs smoothly again

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😂

blazing saddle
#

If you keep spamming the same query, we will be forced to take up moderation measures.

Kindly take discussions to #chat.

split cave
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@blazing saddle ok lol

storm flumeBOT
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dynoSuccess FRANTIC GAMER#6947 was muted | Spamming and flooding in support channels even after a warning.

glacial gorge
#

When will update come in
Pubg official site

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @glacial gorge:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

charred isle
#

Hey can I use dns changer?

blazing saddle
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Yes usage of DNS changers is safe only for limited seever addresses which include Google Dns, Open DNS or Cloudflare, @charred isle.
Also make sure you do not disconnect it mid game as it might lead to a data connection error and your account will get locked for 10 minutes.

split cave
#

What about vpns?

blazing saddle
solid osprey
#

I want to subscribe to the Amazon prime package in the game, but previously I had put a random account to test, but now that I try to use another account, I can't log in, does anyone know how to fix it?

pallid carbon
#

#hacker

hushed flower
solid osprey
#

I want to subscribe to the Amazon prime package in the game, but previously I had put a random account to test, but now that I try to use another account, I can't log in, does anyone know how to fix it?

dense parrot
#

What's this amazon prime thing in pubg?

solid osprey
#

is a partnership where Amazon prime subscribers are entitled to some in-game rewards

swift python
#

Uh

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What happened to TDM? It's gone in 0.15.0