@blazing saddle ok thank you.
#questions
craggy blade
blazing saddle
@hollow dust By going to the profile.
hollow dust
This is in training mode
blazing saddle
There is no option of reporting in training mode.
You can upload the video on Youtube and report it to the ingame customer support, @hollow dust.
earnest jetty
I have forgot my fb password and not able to recover my id so I am not able to access my pubg id kindly help me
craggy blade
@earnest jetty Contact Fb support.
merry minnow
Meri pubg ki I'd ka password bhool gya hu please or fb ka password recover nhi ho pa RHA hai sir please help
light trout
@merry minnow Please use only English. Also social media accounts are one's own responsibility and we do not provide assistance regarding them. Contact Facebook's support for your issue.
pearl rock
I got a clip of a guy hacking where do I send it?
light trout
@pearl rock Upload the video on some video hosting website such as youtube and send the link to in-game customer service.
pearl rock
I got s clip
I can send it in discord I just need someone do send it to
Itโs the flying car hack so doesnโt need much video
light trout
@pearl rock Feel free to upload in #media for sharing purposes, but if you want to report, you will have to follow according to my previous message.
tardy umbra
Hey guys I'm new here
light trout
@tardy umbra Hello, new here! How can I assist you?
tardy umbra
I have a clip where I clearly headshot an enemy but it didn't seem to register
I wanted to ask about that
night cloak
@tardy umbra Either you had bad ping or it was them. Desync, basically.
halcyon cargo
ID 5454645214
Limit this account he is addicted and not studying
tardy umbra
My ping was fine
tender kite
Hello guys , can anyone help with Account Ban ?
sudden relic
@halcyon cargo take his device away and treat it seriously..reward as and only after studying..be strict
@tender kite only option for you to use claim file option and write in-game support
night cloak
@tardy umbra Then it was their ping.
tender kite
@sudden relic Bot is answering
night cloak
@tender kite We do not help with account ban here.
sudden relic
@tender kite don't reply to bot.. Just file claim and leave a msg
tender kite
I cant understand why I got 3 months ban
spiral shore
Please what is the meaning of "modification of in game data"
night cloak
The 3 months ban is for for actively teaming with the same person who was cheating in game.
sudden relic
@tender kite usually 3 months ban means u player with a hacker knowinly or unknowinly
spiral shore
Does anyone know the meaning of modification of runtime game data??
night cloak
@spiral shore It simply means some app made suspicious changes in the game files.
spiral shore
Like gfx tool??
sudden relic
What's single point enlargement?
sudden relic
External device it seems
night cloak
That sounds made up to me. Where did you see it?
sudden relic
Did google and got PubgM game pad controlled In shop ๐
grizzled lark
Using controllers, etc, @sudden relic.
night cloak
You can use the controller, just don't use any mapping app/software, @sudden relic.
sudden relic
Control needs keymaping there's no inbuilt yet
night cloak
But the game doesn't support controller, so, buying it for PUBG Mobile only would be useless.
urban thicket
Can i refund my uc back
night cloak
Once you keymap, you get the ban hammer.
sudden relic
Yah controller dosent have built In key maping yet as for my knowledge
grizzled lark
No you can't, @urban thicket.
urban thicket
Ok
night cloak
@urban thicket If you didn't purchase anything with the 120 UC, you can get a refund within 7 days.
sudden relic
U need keymaping app to use controler so that's a big no no untill technology catches up
hidden slate
Why PUBG cheat engine got so strict !!
night cloak
@hidden slate Isn't it nice?
hidden slate
I get banned I am not a hacker
night cloak
It's a misconception thinking you only get ban for hacking.
sudden relic
Will it every be possible to sell uc spent skins for uc in return or like an exchange for uc purchase old skin for newer ones
hidden slate
I have not done anything suspicious
night cloak
@sudden relic Maybe in future.
hidden slate
No history
sudden relic
Would be kool thank you and looking forward
night cloak
@hidden slate Sometimes we make mistakes without knowing what we did wrong. It happens. We are human.
sudden relic
@night cloak last question sorry.. Possible to get from quonqorur Top 100 to bronz in few hours??
Bronz 5 1200 points
hidden slate
But PUBG IS blind, they can only bann innocent peoples account like us
sudden relic
And sfill be able to use and play in accont?
night cloak
@hidden slate Not everyone but anyone with suspicious activity. But the system isn't always right. That's where the file claim comes handy. You can tap on file claim, if you get a reply within 3 days with a positive message, there's a chance you can get the ban lifted and will receive a high number of UC as compensation. But if you don't get reply within 3 days, it simply means your account was investigated and found the ban was fair.
hidden slate
All the 100 Conquerer are hackers , haveโt they saw their KD !!! But no bann for them , they give pubg more money
night cloak
@sudden relic Yep. Hop on a game, die early.
Bronze 5 1200 would be tougher, since you gain points on lower tier if you die early.
sudden relic
Will take more then a day from 5500 to 1200 no?
night cloak
@hidden slate They are mostly the emulator players. It's apparently easy to get a lot of wins if you were very good at the PUBG PC.
sudden relic
I have something.. It's a 2 way street actually
1-heard 10 yers ban has a revoke gglitch
2-saw it in action on a hackers acc
night cloak
@sudden relic I don't know what a revoke glitch is, unfortunately.
sudden relic
Pic I took with time stamp
Time stamp 8.49 am.. At 8.30 when I loged in he was offline but has quonquror title.. When I saw him online.. He went offline after a while still quonquror.. Then nex minute came online with bronz 5..
Luckily was on screen recording and cought everythin on video
Msgd him no reply.. Says something in differnt language which google can't translate
blazing saddle
@sudden relic User probably got their account suspended and their tier ranks were reset.
sudden relic
But I never hear of only tier reset suspension with out a wait time like 10mins ban or more
blazing saddle
The system gives punishment depending on the severity of the violation of ToS.
lean crescent
That happens I have seen a similar case I think.
sudden relic
So a direct tier re set is possible with out ban as a punishment?
Just to be clean I am not complaining.. This is just for information
craggy blade
Why mask is different?
tender kite
Guy , I just Made File Claim , and I send information and everything about me , should I wait for I should press on bot buttons
craggy blade
@blazing saddle
tender kite
Can anyone help me ?
sudden relic
Wait for 3-4 days
blazing saddle
Are you sure you equipped the correct mask, @craggy blade?
The mask in the image is The Noh Mask.
Can you provide a screenshot that you have equipped the correct mask?
@tender kite Refer to faq subpoint 6.2 in #481198147478224896 channel.
craggy blade
@blazing saddle hmm so the I equip wrong mask.
blazing saddle
Yes, @median swift. You can buy the items individually from the ingame shop.
median swift
So i can buy them individually later? will they be available permanently in store?
blazing saddle
Yes, the items will be there in the store even after the offer ends.
small wagon
why does my game stuck at checking for updates?
fix this bug please
spring void
@night cloak PUBGMOBILE_CS@tencentgames.com
small wagon
is anyone also facing this problem here?
fickle gazelle
@small wagon are you from bangladesh?
languid ember
Bangladesh *
fickle gazelle
I fixed it
small wagon
@fickle gazelle yes..cant also enter into matches
languid ember
Oh you got it right
storm flumeBOT
Please refer to this channel's pinned messages for further information, @small wagon:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
spring void
Check pinned messages
fickle gazelle
but my game is working
sweet sail
When will be the patch notes of 0.15 out ?
karmic garden
use vpn to download the data, then then turn it off and enjoy the game
night cloak
Check Grew challenge winners in Asia TPP and tell me how the hell are hackers there nad why are they not banned ๐๐๐
spring void
@night cloak they will get banned just wait
karmic garden
btw will i get banned for using vpn because pubgm is not working in Bangladesh the server is down I guess
night cloak
@karmic gardenthey will ban you for everything except hacking so don't do it
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
spring void
@karmic garden VPN is not recommended just check pinned messages of this channel
karmic garden
aight
graceful phoenix
imma head out
edgy pumice
@spring void my screen is freezing all the time
median flint
Hello can someone explain to me this message
edgy pumice
its freezing while gaming sometimes for 2-4 seconds then its normal again till next freeze
spring void
@edgy pumice by freeze you mean hacking or frame drop?
edgy pumice
frame drop
0 frames its like a lag where nothing happens the game just stops for few seconds
spring void
How much ram does your device have? @edgy pumice
median flint
???
median flint
spring void
@median flint it is self explanatory, they are telling about actions against cheaters,
median flint
@spring void i got banned when i file claim i got this respond
small wagon
just fed up with the logging in issues ๐
median flint
I there any chance to get my account back ... i ont use cheats
I got banned for no reason
spring void
@median flint so they are trying to explain your ban is fair keep contacting them until a real person responds
edgy pumice
@spring void
spring void
@edgy pumice repair from login screen
edgy pumice
it will completely destory my settings and nobody knows if it will help
small wagon
ey
mighty current
?
mighty current
My account has been banned and I did not use any external programs or cheating programs or anything else while my account and I was banned in the game and did not ally with the enemies did not play with any kind of hackers who use fraud Why was banned my account I was banned, please check my account ID 543840827 Thank you
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @mighty current. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
median flint
@spring void thats messed up bro ... there is tons of hackers ... and the game ban fair people like a lot .. i spend on my account 400$ on last season
spring void
It doesnt change the fact that you violated TOS
median flint
@spring void i didnt use any form of cheat
spring void
Not cheats but violating TOS bans you
median flint
Ban me 10 years ??
spring void
It contains many other terms rather than hacks only
mighty current
@median flint Add me a friend to talk to you
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
median flint
Playing with 5 fingers is violating TOS and spending like 17hour per day to reach conqueror in first week ... so i got banned in the end
karmic garden
what's TOS ? ๐
median flint
@karmic garden I DONT KNOW WHAT THAT MEANS ALSO HHHHHH
spring void
terms of services
karmic garden
oh
night cloak
still no news about bd issue?
i asked after a long time
median flint
@spring void so there is no chance that my account get back ?
misty tendon
The game support should open linking accounts ?! I will be there next update ?!!
median flint
Unbanned ... noway that i vioated TOS
spring void
Unfortunately no, it is very less
misty tendon
@spring void
wise scarab
@Pro Plays๐ต๐ฐ๐ต๐ฐ what is the decision.. For Bangladesh logging issue? Help Bangladesh problem in pubg
blazing saddle
Check the pinned message in this channel, @wise scarab.
night cloak
he cant do anything he can provide the news only
wise scarab
@ToRoiD saw already.. But we need solution
misty tendon
@blazing saddle i need to change mobile from apple to android what can i do ny second link is facebook but u know it is disabled
mighty current
My account has been banned and I did not use any external programs or cheating programs or anything else while my account and I was banned in the game and did not ally with the enemies did not play with any kind of hackers who use fraud Why was banned my account I was banned, please check my account ID 543840827 Thank you
blazing saddle
We do not have any more news about the issue.
We will let you know once we get any public information about it, @wise scarab @night cloak.
Hello, @mighty current
Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
misty tendon
My only link is game center ๐ @blazing saddle
blazing saddle
Contact the ingame support regarding the issue, @misty tendon.
misty tendon
I try but i dont know how
My account isnt hacked i need to transfer from game center into google
I dont need to make a new one
mighty current
But I made a request from within the game and did not return my account and I did not use any fraud What this ridiculous game is banning people who did not use fraud and leave people who use fraud on their comfort
blazing saddle
Kindly read faq subpoint 2.9 in #481198147478224896 channel, @mighty current.
@misty tendon It is currently not possible to unlink accounts .
misty tendon
What can i do that and i can make a new link or not please help me in details @blazing saddle
blazing saddle
@misty tendon It is not possible to unlink game center and link google.
Contact the ingame support for further query about this issue.
misty tendon
I did that but i see articles account hacked or revoked and etc !!
blazing saddle
You can also email them at PUBGMOBILE_CS@tencentgames.com, @misty tendon.
blazing saddle
We cannot help any further, @misty tendon. Only the ingame customer support should he able to help you out or provide you information regarding the issue.
As far as we have the information, it is currently not possible to unlink a social media account from the game.
misty tendon
U means it is possible !!
buoyant shoal
Me and my friends are getting framedrops frequently,first i thought that it was the device which i am getting problem,but later on me and my friends get the framedrops at the same time, and it's like a 1 to 2 sec of screen freezing? it is happening from 10 oct?
blazing saddle
Go to the login screen and click Repair Client option.
Make sure you have a stable internet connection and you clear your device RAM before launching the game, @buoyant shoal.
night cloak
I'm getting hella framedrops and I have a good device too
I'll try to repair but ion think its gonna work
blazing saddle
Just try it, @night cloak. Repair Client usually fixes most of the lag and frame drop issues.
fading dome
I accidentally trowed nade instead of smoke nade ;(
storm flumeBOT
Please refer to subpoint 3.14 in #481198147478224896 for further information, @fading dome. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
spring void
@fading dome you faced consequences dont make it happen again
night cloak
@vital sluice please can you help me my account go banned for no reason please can unban or contact PUBG i am really saying i did not hack
blazing saddle
@night cloak Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
fading dome
@spring void how can I get back my BP/XP earnings?
vital sluice
blazing saddle
By playing and completing games, @fading dome. Kindly check faq 3.14 in #481198147478224896 for more information about the merit system.
fading dome
Keep playing and I get my BP/XP earnings back @blazing saddle ?
blazing saddle
Did you check the #481198147478224896 channel, @fading dome?
fading dome
@blazing saddle i did but I'm not English so don't understand
blazing saddle
You can get Merit points by doing the following, @fading dome :
Once you get 100 Merit you will get the normal BP/ XP earnings, @fading dome.
blazing saddle
@fading dome Go to Profile(click the profile picture) -> Tier Overview.
You can see your merit in the bottom left corner. You can get more information about the merit system by clicking the (?) button beside your merit.
lean crescent
I am facing frequent frame drops since 2-3 days . Earlier I rarely faced it I am getting a constant ping of 60-70 ms :(
runic niche
@lean crescent what phone
fading dome
@blazing saddle thank you very much
sand silo
Hi can anyone help me
I just get banned for no reason
@lime juniper @blazing saddle can u help me please
grizzled lark
All account suspensions are justified, @sand silo. This means that no accounts are suspended without a proper reason. Due to the violation of "Tencent Games" terms of service your account has been suspended. If you think your account has been suspended unfairly or you want any explainations about it, use the File Claim option in the ban notice and contact the customer support. Read the #481198147478224896 2.9 for more details about banned accounts and #481198147478224896 6.1 to contact the customer support.
sand silo
@grizzled lark if my account doesnt get unbanned im going to suicide since i lost way too much money in the game and i cant stand to see it all go to waste i swear to god Iโm gonna suicide
grizzled lark
No suicidial talks here, @sand silo.
And about your banned account, @sand silo. You are the only one who can get it back, use the file claim option and explain yourself to the support, they will unban your account.
verbal geyser
Hey, I have a question please, my pubg Mobile account is connected with my Facebook and Twitter , and both get hacked today and I canโt login in my pubg Mobile now. Can someone tell me please what can I do to ?
fluid kiln
what i do if cheaters kill me
i am very frustrated one player kill me by doing high jumps in the game this is not fair
pls help
night cloak
@verbal geyser can you contact customer from the game?
fluid kiln
how i dont know about it??
night cloak
@fluid kiln read #481198147478224896 5.1
verbal geyser
@night cloak unfortunately no, this why I ask here
night cloak
@verbal geyser Please recover your social media accounts. You won't be able to login in game without one of it.
storm flumeBOT
Hello, @fluid kiln!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
night cloak
Is email system working?๐ค
Email actually forwards you to talk to game support in game - so no point.
verbal geyser
@night cloak im actually not sure if I can do this because they are blocked now ):
night cloak
@verbal geyser Contact your social media support, explain them that your accounts were compromised. There's nothing can be done unless you recover at least one linked method.
verbal geyser
Ok thanks ๐
night cloak
||still he is happy ๐ค, that smile ๐ค suspicious||
fluid kiln
okay machete sir i will do it also i have recorded a video also
my last question is if i purchase royal pass now so can i reach 100 rp??
pls help me??
glossy sable
Machete sir
grizzled lark
Yes you can, @fluid kiln.
fluid kiln
bro but i am telling if i purchased now??
grizzled lark
Yes.
grizzled lark
If you can complete all your missions till week 8 and all the daily missions.
fluid kiln
and i cant collect week reward of 200 points
junior plover
I have someone who stole my Facebook account and log in to my game and connect it to his google play account, i contact customer service and they didnโt help me so I switch my pubg account to vitnam version. I logged in vitnam version by my Facebook account, does this person will be able to log in to my account in vetnam version with his google play account!? Please please answer me
silent locust
Hey! I got my problem! I gave my id to my frnd and he can play with my id he can enter in a match but in my pc i cant enter a match so is there is any problem in my network settings? If there is then what should i do? What should i check? If all ok then i will contact my service provider. So can anyone of u guys can tell me what changes should i do to my network settings? How to do?
Does anyone can say me?
blazing saddle
Sharing/Trading/Selling of game account is against the game ToS, @silent locust.
silent locust
ToS meaning?
spring void
Terms of services
silent locust
I just gave him to check whether its my problem or my problem
Thats why i got my problem
I didnt sell or trade just gave him to check man for this i am able to know my problem
spring void
I am afraid that i cant understand you @silent locust
silent locust
Dont be afraid...
light trout
@silent locust Do you receive any error message while trying to enter a match? Also where are you from?
silent locust
From bangladesh and i receive server didnt respond
But i can collect rewards download maps and can do everything but cant enter a match
light trout
@silent locust Please read the pinned messages.
Try those steps, they might help you.
silent locust
Changing DNS? @light trout
light trout
Yes
silent locust
I will check pinned messege but on what topic i will search in pinned messege?
Yeah man done @light trout
light trout
Does it help now?
silent locust
Didnt work and for ur kind info i play on pc
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @silent locust.
silent locust
And someone say me this works only on mobile
light trout
Try asking in #emulator-support.
silent locust
There is no no channel named #emulator-support in this server
hollow wyvern
I'm having a problem with the event The Warrior's Journey, where a mission asks for a backpack, told me that she, but I found her, so I was told that there was an error in the name of that backpack in the event's mission, I went to support In the game, but I did not receive any help, a friend in the game who had to explain to me to understand that there was an error in the mission of the event, he told me that it had already been corrected, but for me does not hear any correction.
outer lynx
hello everyone i need PUBG Mobile #pubg-news bot for my discord channel
please help me out
spring void
@silent locust follow what @storm flume said and you will see #emulator-support
silent locust
How to do that in mobile? I cant on my pc now
wet geyser
pls add aug silver plate
hollow wyvern
Thanks for not helping me either
light trout
@hollow wyvern Please read the pinned message regarding that mission.
hollow wyvern
@light trout where?
@light trout I did the mission, in third and first person, but it was not counted
light trout
@junior plover Once you have logged into the Vietnamese version, your account can not be used again in the global version due to the governmental restriction. Either the system will create a new account on global version or block him from getting into global version.
hollow dust
It's that right next update there will be no hackers?
light trout
@hollow wyvern Thank you for informing. We'll look into this.
junior plover
But he has already was linked with my pubg account with google play, so my question if he download vietnam version and try to enter with google play account that was linked to my account in global version does it will open a new account or my account
light trout
@hollow dust Who knows? Maybe it is true, but we'll have to wait to find that out. Hackers are already being banned every single day.
@junior plover He will be locked out in the login screen. He will not be able to login with your account in global version if you transfer your account to Vietnamese version.
void pine
Whom to contact regarding PMCO South Asia region qualifier slot scam?
void pine
@spring void @
spring void
@warm wren can you help him regarding that ^
warm wren
@void pine are you a player playing in South Asia?
void pine
Yes
warm wren
Then contact your team manager or the manager in the PMCO discord server @void pine
void pine
Pmco discord server?
warm wren
You are not a player then playing in PMCO? All players who are playing for PMCO, are in the PMCO discord server @void pine
void pine
I am not aware of any such server
warm wren
Then you are not a player
void pine
We played qualifiers for last 32 spot
warm wren
We are now in the Finals of PMCO, qualifiers ended 1 month ago...
void pine
Semifinals haven't started yet. I'm talking about 8 slots which then shrinked to 7 and PUBG invited t X Sparx for that missing slot.
warm wren
Whatever decision is made by Tencement management is discussed and thought through, there is no slot scam as this is a world wide international tournament.
void pine
@warm wren Even reputed sports organisation like FIFA does scams. Don't try to run away.
glossy sable
warm wren
The team has been discussed and picked already, if you feel it was unfair then email them your concern to (PUBGMOBILE_ESPORT@tencentgames.com) @void pine
void pine
Ok will do that. And could you clarify when the semifinals were over in South Asia?
@warm wren
balmy briar
Will the results (and rewards) of the last crew challenge still change? Because the number 1 team of the finals of FPP in our region got banned (5 out of 6 players got banned), because our team should get top 3 rewards instead of top 10 rewards if the hacker teams still get banned
void pine
@glossy sable Who the hell made you mod?
sand silo
โชI need my 10 years banned account backkk !! I never cheated check my account ID: 5226326317โฌ
โช@PUBGMOBILEโฌ
โช@PUBGโฌ
โช โฌ
โช@PUBG_Supportโฌ
โช #unbanfalseban #unbanfalseban #unbanfalsebanโฌ
void pine
@sand silo File a class action lawsuit against Tencent. Tencent never revoke unfair bans.
chrome cape
I've got trouble opening boxes.
void pine
@chrome cape Then smash them with axes.
chrome cape
blazing saddle
@sand silo Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
round spear
Why my game keeps on disconnecting while I'm connected to the WiFi? I lost a lot of points because of this ๐ค
chrome cape
The percentage of luck is still zero
magic pasture
My account was hacked and I asked pubgmobile to remove twitter account
from my account because the person who hacked me still open it the customer
service tell me to change the password and this doesn't work so he played
with hack and give me 10 years ban so this risk not from me but from pubg
company that they not make a help for me and I send more than 10 mails and
no one answer me see this screenshots please help me like you can give me
only 7 days and my tier return back if you think that I'm violation the
game but how to violation it and I love the game and hated the hacker ! And
I reported if my friend hack I'm reporting it so please help me because I'm
not doing any thing except playing pubg everyday please help please please
please
My id : 5407302188
Name in game : ZIZOใM2Gใ
balmy briar
Will the results (and rewards) of the last crew challenge still change? Because the number 1 team of the finals of FPP in our region got banned (5 out of 6 players got banned), because our team should get top 3 rewards instead of top 10 rewards if the hacker teams still get banned
chrome cape
It's still zero. It didn't increase.
glossy sable
@void pine lol, you gotta chill dude
hasty belfry
@balmy briar probably not
night cloak
@round spear Kindly check your network!
prime rain
@magic pasture when you report someone , someone else will report you trust that,
blazing saddle
Hello, @magic pasture
Social media account security is the users own responsibility. The game or the staff team is not reponsible for the user giving out sensitive information about the social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the problem to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.
hasty belfry
@chrome cape did you get anything good from the crates you opened? If yes, it doesn't increase i think
round spear
@night cloak I did and my connection is good the ping will be around 60 and after 2 to 3 games the ping will be so high and it will disconnect and take me back to looby
magic pasture
@blazing saddle no the account with me but it get banned 10 years and I send mail and nothing did
silent locust
@round spear where are u from?
magic pasture
@prime rainbut why I get banned
round spear
@silent locust U.S
blazing saddle
@magic pasture We cannot help you with this issue here. Contact the ingame customer support or email them at PUBGMOBILE_CS@tencentgames.com.
night cloak
@round spear - is it happening everyday or just today?
- did you repair your game?
- ON Which server are you facing the problem?
magic pasture
@blazing saddle I do both of this and they not help me thank you
blazing saddle
We cannot help you with this issue. Wait for their response, @magic pasture.
@silent locust What device are you using?
round spear
@night cloak I'm facing that problem only when I play on EU server and it happens everytime after playing couple games on that server
And yes I did repair my game
blazing saddle
@round spear Did you try switching to a better network?
night cloak
@silent locust if I'm not wrong you're from BD. So., it's common. You can check the pinned message for mobile!
silent locust
...
round spear
@blazing saddle this is the best I can get, on NA my ping is around 20 and on EU it's around 60
night cloak
@round spear Android or iOS?
silent locust
Its not common maybe only i am facing cause in my frnd's pc my id can enter a match but in my pc it dont enter in a match says server did not respond and takes me back in lobby
round spear
@night cloak android
blazing saddle
@round spear Recheck your connection. It may not be related to the network strength since the ping seems good, but recheck the network stability and packet loss.
Unstable network may kick you out of the game or cause network issues ingame.
night cloak
@round spear OK. I'll give you 2 different task. Kindly try to do the test.
Do you have time for it?
Do you have 2nd network option?
blazing saddle
@silent locust Tell your friend to not use your ID. If the game detects that two users are trying to access the same account from different location the system may flag your account or even give you a ban.
round spear
@night cloak rn yeah I do have 2 different networks
@blazing saddle alright thank you!
silent locust
@blazing saddle he wont
blazing saddle
If the problem persists, try to follow the steps given in faq subpoint 1.4 in #481198147478224896 channel, @round spear.
@silent locust Well it is your personal problem then. You can reset your social media account password. Account sharing is against the game rules and if detected the game will give you a ban.
silent locust
Okok i will but now what i will do?
How to fix this? What changes i have to done with my settings or network settings?
blazing saddle
Reset your account passwords and revoke access to the account for your friend.
Then go to the game, on the login screen click Repair Client, then login, @silent locust.
round spear
@blazing saddle sorry for asking a lot but can I use different DNS changer apps? Or I should use the one that it says there?
blazing saddle
@round spear The one which is given in the faq subpoint.
It has been tested and is safe.
night cloak
@round spear
silent locust
Okay repair? Which is on the right corner of loading screen? @blazing saddle ?
round spear
@blazing saddle @night cloak thank you for the help
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
blazing saddle
@silent locust First change your account passwords. Unless it won't work.
silent locust
Fine
minor gulch
Since the release of Nokia 2.1,pubg doesn't work on it๐ค ๐ค ๐ค and Nokia 2.1 is trash
glossy sable
what
minor gulch
I bought it for bo reason and it's trash
glossy sable
Ok and?
glossy sable
If you do not need support, move to a discussion channel.
minor gulch
Why u becoming toxic bro
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
glossy sable
night cloak
About the bug you reported . Is it the one in which it slightly marks to left for enemies ahead @night cloak?
weak dove
.
steep peak
need help
my flag card is not working
please help , i got the 180 uc flag card and my flag is not changing and i need to change it real quick, please help
night cloak
@steep peak it's a bug. You can't use it. Contact customer support and also report it here #555492558428700682
|| Lazy developer not fixed it yet 
||
steep peak
not able to report in bug reports, locked
night cloak
@steep peak go to #555492558428700682 >pinned message> click on bug reports form
tepid stratus
1.1.1.1 warp is safe?
glossy sable
Yes, check pinned messages
shy pasture
Hello pubg mobile I want to know when will fix Bangladesh server
shadow idol
hollow snow
Don't need to play games.It was a awesome game.But nowadays games are getting banned.It's becoming a tradition to ban action games.If anything wrong happens it's because of games.One guy killed another guy it's because of action game.Any occurrence happened?Blame on game.Our govt. has so funny logics.They never blame on mentally sickness.Crime was born before our birth but game wasn't.We come home after lot's of stess.After getting rest we need something entertaining but we can't access games we like most.Govt. and industrial co. force to sell our land to them so that they can ban our playing ground and ban our homes.Because govt. wants to make a parking lot, road and co. wants to make a factory, buildings on this palce.And you it's more interesting to say that People of dhaka lost their parks where they can play.Now tell me what people will do ?Tell me if you are stressed, depressed,bored you need something entertainment but you can't even watch tv at your own house because of indian serial.Then what will you do if there is no entertainment exists for you?You will be mad.Even I'm saying those things somebody will say it's the addiction of game.I'm not addicted of games but it makes our time enjoyable but all of those things are getting banned.If a child is addicted with games it's their parents duty to guide them it's not others duty.
glossy sable
@hollow snow Nice paragraph, and?
hollow snow
@glossy sable Nothing else.Btw who are you!๐ค
glossy sable
That's just cluttering the support channel, it's pointless, @hollow snow.
Complain to your government or to your ISPs, it's them that are blocking the game, not us.
quick palm
@night cloak
crude apex
How to solve the echo problem?
night cloak
My Facebook account is disabled and im connecting the game on facebook Is there a solution to my problem
glossy sable
Can you elaborate on that, @night cloak?
hollow snow
@glossy sable do you know why it's named#questions?
glossy sable
@hollow snow Do you?
crude apex
Do you know how to solve the echo problem in the game????
glossy sable
@crude apex Can you elaborate on that?
night cloak
Bro im share a video on facebook
crude apex
When I talk to friends in the game there is sometimes echo which in turn brings my voice back to myself.
night cloak
Then my account disabled
hollow snow
@glossy sable yes!I left this massage for our Bangladeshi brothers.I didn't mention you.If you can help then help us or stop interfering.
glossy sable
@hollow snow That's just cluttering the channel, if you want to chat do that in #pubg-mobile.
This is a support channel, not for random paragraphs.
hollow snow
@crude apex it's your headphone problem bro.
glossy sable
@night cloak So your issue is about your Facebook account?
@crude apex Your friends are on speakers, so you hear your voice from their mics.
crude apex
@hollow snow it's only sometimes though and it works very well for other games.
quick nebula
please solved bangladesh server problem..we don't play game properly..
we just use vpn to play game
we don't voice chat my team..
please solved it imedeatly...
when we play the game it's saying server is not respond
glossy sable
@quick nebula Read the pinned message.
light trout
@hollow snow I guess you missed the most important part in #613267301243944960. I suggest you to go back and read it.
glossy sable
@crude apex Read my message again.
night cloak
@glossy sable yes bro
glossy sable
@night cloak You have to contact Facebook Customer Support then.
We can't help you about it here.
@night cloak Go here:
https://m.facebook.com/help
night cloak
@glossy sable how i can contact with him ?
crude apex
@glossy sable it's that we have earphones/headphones well thanks for your help I will try some other things.
light trout
@night cloak Through the link he shared?
hollow snow
Then it's supportive issue.Can't you see.If we stand together then we can stop govt. To those idiot things.That's why i left this here for our Bangladeshi brothers.Because we need to support eachother.Then it's your problem that you can't avoid it and interfering@glossy sable
glossy sable
@hollow snow Again: Complain to your government, not here.
This is just cluttering the support channel, you are free to discuss it in #pubg-mobile.
Sending paragraphs here isn't helping anyone and is just going to get yourself muted for cluttering the support channels.
hollow snow
@glossy sable thank you for your kindness.You can avoid it that's my opinion.๐
night cloak
@glossy sable
glossy sable
That's not an opinion issue, it's the rules, @hollow snow.
Go read #613267301243944960.
night cloak
is disabled bro
glossy sable
@night cloak You can't click that button?
night cloak
I can
hollow snow
@glossy sable yes !I follow it.I asked for support but it's you only talking.Lol
glossy sable
@night cloak So do it then.
@hollow snow You didn't, you just sent that text wall.
glossy sable
Now move to a discussion channel, now.
hollow snow
I was discussing a matter.But you are so talkative๐
turbid ruin
I need talk with a community team please. Need help very fast!
night cloak
@glossy sable bro im click on DAWNLOD YOUR INFORMATION
glossy sable
@night cloak No, not that one
night cloak
Go to help center ?
light trout
@night cloak The button above that one, the help center
glossy sable
@hollow snow Discussing goes to the discussion channels, not here.
Go read the #613267301243944960.
Next non-support message here from you is a mute, this is your last warning.
@turbid ruin About what?
turbid ruin
No, no ban. Someone hacked my facebook account and now i can't log anymore on facebook and pubg account. I tryed to send an email but no help. I want ask if someone of tencent can ban my account @glossy sable
hollow snow
@glossy sable @glossy sable @glossy sable nice.Are you confused? I said I'm asking for support.Then what's wrong with you man?๐
glossy sable
@turbid ruin You want to ban your own pubgm account? Are you sure?
@hollow snow And I'm asking, what support do you need? I already answered you.
turbid ruin
Yes, because i can't log anymore on facebook and if i can't log on facebook i can't log on pubg. And i don't want that one noob use my account. @glossy sable
light trout
@hollow snow There is no need to argue about this thing. Just move to the discussions channel.
glossy sable
@turbid ruin You can try to recover your Facebook account from Facebook's Customer Support, and then secure it.
turbid ruin
I tryed, no help to facebook support
glossy sable
How's that?
hollow snow
@glossy sable i needn't your answer because i didn't ask you by adding your name only.I saw there were Some Bangladeshi before me and and put it so that they can read it.And support eachother to do something together.Thanks.
turbid ruin
@glossy sable e-mail
hollow snow
@glossy sable but they left So I'm talking with you.
glossy sable
@turbid ruin Try again from their website:
https://m.facebook.com/help
turbid ruin
i try...
night cloak
@glossy sable bro he want a photo and full name and im send to him
glossy sable
@night cloak Facebook support?
night cloak
Yes
glossy sable
So send them then, if that's what they ask
night cloak
Now what can i do for the account
glossy sable
Just wait for their answer.
night cloak
@glossy sable ok bro thank you
glossy sable
You're welcome!
amber escarp
Can someone explain to me the reason
glossy sable
Literally written right there, you broke the rules
amber escarp
I have never used cheat @glossy sable
glossy sable
It's a misconception bans are due to cheats, @amber escarp.
fresh spear
i got banned, can anyone tell me why
covert hound
For violating regulations it says it right there
severe kestrel
how can i fix my lag
glossy sable
There's plenty other reasons. Review the Terms of Use (left button) to know what rule you would have broken, intentionally or not. If you feel the ban was unfair, use the File Claim option.
@amber escarp
@fresh spear Same goes for you.
wind garden
ูุฐุง ู ูู ููุดุฑู ุงูุงูุณุท ...ุ!
glossy sable
@severe kestrel Check the pinned messages and scroll down, there's a message about it.
@wind garden English only, please.
wind garden
Ok
runic niche
@fresh spear whats your ID/username
amber escarp
already write a message File Claim
fresh spear
I did a new account and I got the same thing with me and I did another one and it happened as well
runic niche
there is something running on your device that may be banning you
amber escarp
I really doubt that he answers me
blazing saddle
@fresh spear What device are you using?
fresh spear
pc
severe kestrel
i use redmi note 6
blazing saddle
Kindly take the issue to #emulator-support, @fresh spear.
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @fresh spear.
blazing saddle
Not here.
blazing saddle
Go to #613267301243944960. Get the Emulator role. Then ask in #emulator-support.
fresh spear
I couldn't find it
light trout
@fresh spear Try through this link, https://discordapp.com/channels/393088095840370689/613267301243944960/613267902694555668
amber escarp
Has anyone recovered your account after being banned for 10 years for no reason?
It was for me for 10 years @ionic moon
Yes @ionic moon
I do not know why. In KD 6 Never used hack, hate them
I bought the royal pass
I have read some comments on the internet and nobody has recovered their account after receiving 10 years, only Mitek
glossy sable
@ionic moon You said yourself that you cheated right above, you're not making any sense now.
@amber escarp Check your sources, that's false.
@fresh spear I know why ๐
fresh spear
tell me why?
hasty belfry
is it possible to be banned just for playing on emulator?
glossy sable
You said you weren't not cheating, that's a double negation, which makes your sentence affirmative, you are cheating.
Either broken grammar either you just busted yourself.
@hasty belfry Elaborate on that? Emulator is allowed, but under certain circumstances you can get banned.
fresh spear
I have made three accounts today and every time I get a ban, I don't want to make a fourth one because I'm sure I'll get the ban again.
glossy sable
@fresh spear Are you on mobile or emulator?
fresh spear
emulator
hasty belfry
lately i have scrolled thru numerous posts on facebook saying that they got banned just for playing on emulator
glossy sable
@fresh spear So stay in #emulator-support.
@hasty belfry Are those even officials 
Don't trust randoms, they're just posting misleading rumors.
hasty belfry
i see, thanks
glossy sable
Like all those "I got banned for no reason" You know what I mean.
simple fiber
Salam alaikoum, I have been banned in Babji and I do not know what the reason has not broken any law
Pleez hillp me
glossy sable
Review the Terms of Use (left button), to know what rule you would have broken, intentionally or not.
If you feel the ban was unfair, use the File Claim option (yellow button).
night cloak
Hello
night cloak
My account has been banned
simple fiber
Yes
glossy sable
You just have to wait, @simple fiber.
night cloak
How @glossy sable
glossy sable
@night cloak Review the Terms of Use (left button), to know what rule you would have broken, intentionally or not.
If you feel the ban was unfair, use the File Claim option (yellow button).
night cloak
The yellow button
simple fiber
I have a day and a half banned and I was banned for 10 years
simple fiber
@glossy sable
I swear to God I did not do anything and I paid in the game nearly 2000 dollars
glossy sable
@night cloak It takes a few days.
astral tinsel
Way did i get ban for 10 sec
glossy sable
@simple fiber How much money you put in the game doesn't change anything.
Just wait for their answer.
simple fiber
@glossy sable
Where to wait for their answer
night cloak
@glossy sable ok i will
glossy sable
@simple fiber You will get a notification.
simple fiber
This is an injustice
amber escarp
I will wait for him to answer.
simple fiber
At least I know the reason for my ban
amber escarp
But nobody has recovered the story. After being banned by 10.
simple fiber
@glossy sable
How much to wait 10 years. ุ
glossy sable
@amber escarp A few have.
@simple fiber Perhaps. But after a few days you will get an answer.
amber escarp
How many days should I wait for it to respond? @glossy sable
amber escarp
Do you work for Pubg?
glossy sable
It can take up to a week, so be patient.
Remember complaining here won't change anything, we can't do anything about it so it will just be wasting you time.
We server staff are volunteers managing this official server, we do not work directly for Tencent.
Which means we can't "unban" you.
amber escarp
At the end of all this channel what is it for?
glossy sable
We provide technical support for client-sided issues.
Anything apart from ban/unbans, that is.
amber escarp
According to the policies that law on the internet. That do not unlock any account banned for 10 years
glossy sable
Where did you read that?
amber escarp
glossy sable
That's for PUBG PC/Console.
amber escarp
It is in general, does not specify whether it is PC or Mobile
opaque mist
@amber escarp it does tho if it was pubg mobile it would say PUBGM not PUBG different games
night cloak
@glossy sable so you mean that we can recover our account even banned 10 years
amber escarp
No of can according to Pubg Mobile policies
young jasper
wicked tinsel
amber escarp
Now he will tell you that I used the reporting system
amber escarp
They also banned me for no reason
night cloak
my account banned 3 month no reason
simple fiber
W f
๐ ๐ ๐
ูุงูุง ู ูู ูุงู ู ุงุญุณุงุจู ุชุจูุฏ ููุนู ุงู ุงูุธูู
ุธูู
amber escarp
The support of this channel can not help anyone if it is banned
night cloak
do you understand English? If you don't go back to school, the staff literally said they don't handle with ban stuff the only option for you is file claim @amber escarp
hasty belfry
@steel field it's a rendering issue, happens on long range situations
steel field
Ok so nothing thats serious?
hasty belfry
They are probably sitting on a rock, or something, it's just too far to render
marsh raft
Hello PUBG Support, my account linked to VK (Russian Application), If i change my photo on it, why does it take too long to appear in game, in in facebook after you change it,it will appear instant
steel field
Ok it only happens around that area its happened before but i never said anything about it
amber escarp
Y tรบ entiende otro idioma, ignorante @night cloak
marsh raft
Any Answer Or solution please?
hardy spruce
boycotting the royalpass
night cloak
@marsh raft Some social media method takes a while. For example, Twitter takes around 72 hours to refresh.
So there is no solution for ban !!
ุงู ูู ุนุฑุจ @simple fiber
@steel field It is normal. Our phones can't render beyond 350m. But since the vehicles are controlled by server, you still can see them from 750m (max) away.
@night cloak File claim is da wae.
@night cloak i file the claim but they didnโt answer me
neat turret
That is just technobabble lol, there are different settings for different types of objects. It's why the ground looks different at different distances.
night cloak
They will not answer if they think you are not innocent. 
@night cloak You tap on file claim, if you get a reply within 3 days with a positive message, there's a chance you can get the ban lifted and will receive a high number of UC as compensation. But if you don't get reply within 3 days, it simply means your account was investigated and found the ban was fair.
@night cloak
latent prairie
All cheaters which are crying here, go play tetris. Don't waste the time of volunteers here.
night cloak
@night cloak okay thank you
@night cloak It seems someone compromised your account and violated the ToS by cheating. Still, cheating is cheating.
latent prairie
For sure "someone" ๐
night cloak
@latent prairie Do not interfere in what does not concern you
latent prairie
You and people like you interfere my enjoyment while playing the game under fair conditions. So go walk and play tetris, don't come here cheater.
night cloak
@latent prairie ๐คฃ๐คฃ
Let's fight in #pubg-mobile . I'll be your referee
Looool
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
twin citrus
hello,i need help anyone from officials here?
night cloak
@twin citrus what do you need help with? ||from this unofficial ||
twin citrus
My friend's account got hacked, and he has spent like more than $30,000 on his account
night cloak
@twin citrus Solution :
- We can't do anything!
- tell him to recover his social media(login) account. If not possible, contact with customer support as soon as possible using the 2nd login method (if added)
neat turret
Vehicle noise is so broken. Cars shouldn't be able to close a 100m distance before I'm able to react.
night cloak
You are expert! ๐ no solution for you #555492558428700682
sweet sail
@night cloak News about Bangladesh . It has 9 days already ??
queen hatch
Is there anyway that i can change my age status in pubg mobile coz accidentally it went from yes to no above 18yrs. Can i change this before a month?
night cloak
@sweet sail team says- no one bans them. And ISPs in Bangladesh says Govt. Blocked the game while ISPs are unable to provide any notice(form govt) about it. So....the situation is complicated!
lusty plaza
@night cloak do u have a direct contact with pubg mobile developers or support to address the problem that a lot of people getting banned for 10 years for no reason and im one of them !
night cloak
@lusty plaza No. There is a reason behind ban. You can check the reasons on their 'Terms Of Service ' of the game from the login screen.
By the way, use the Yellow button (File Claim), they will review your account and if they find you guilty, they will not unblock it.
lusty plaza
@night cloak based on what i read on the internet the reason is the jailbreak and the problem is that pubg ever have warned us about it or said it getting a 10ys ban. Also the file claim is controlled by bots not real people as everyone keep getting the same answer. Pubg is a great game but the customer support need to be improved
night cloak
@lusty plaza you can scroll up and read XoXo's message. - they will review and if they find you guilty, they will not reply!
night cloak
Hello my account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you
This is my account ID 526565743
amber escarp
๐ @night cloak Pierdes el tiempo con este canal
trail pendant
Are you banned for a 10 years? @night cloak
night cloak
What will I do for you? I did not Open the account one and a half months ago because of the exams @amber escarp
Today you open it and your back a ten-year Ban @trail pendant @VyRuS
spent a lot of money and I played the game from the first season and I spent a lot of $ 1500
trail pendant
Anyways, the server here has not the access to do anything with the bans, your problem may be solved if you contact the CS.
night cloak
How will i call them
Hello i'm tired of playing so many cheats. It's really unfortunate. I won't play until these cheats are stopped.
@night cloak reading a book is always a good idea than wasting time on Tencent games lol
Exactly
I tell the creators that if they don't think so much about the game, they will soon see the destruction of the game.
opaque mist
@night cloak lmao first time ever playing a online game? Every game has cheaters
night cloak
No, it's not my first. There are other cheats too, but not all that often I see at least two or three cheating squads in each round. And twice and twice and again.
opaque mist
@night cloak they have banned 20k people in the last week
opaque igloo
Seriously Pubg. This is the 3rd time i got a banned for 10 minutes in the middle of the fight. I'm losing points because of this stupid system.
storm flumeBOT
Please do not use any other language aside from English in this channel, @amber escarp. Refer to #613267301243944960 for language channels.
glossy sable
@opaque igloo Read the pinned message about it, Data error with your client.
simple fiber
@glossy sableHello I was banned in my account in Bbgi and every time I make a new account is blocked and I did not do anything
glossy sable
@simple fiber I answered you already.
vast meteor
Hi my account got banned, if itโs possible to get it back because I play seems season 2 and I spent much money on it, can you help me out please I wonโt do any cheats again my email: Jariri808@gmail.com and my idโ ใOPใ๏ผซ๏ผฉ๏ผฎ๏ผง
simple fiber
@glossy sableWhere did I see
@glossy sableWhat I do account for a new account is based on this is the fault of the game or what.?
vast meteor
Guys help please my account got banned, if itโs possible to get it back because I play seems season 2 and I spent much money on it, can you help me out please I wonโt do any cheats again my email: Jariri808@gmail.com and my idโ ใOPใ๏ผซ๏ผฉ๏ผฎ๏ผง
glossy sable
@vast meteor Do not spam.
First of all, keep in mind that how long you have played or how much money you spent won't change anything.
vast meteor
Iโm not spaming
glossy sable
You posted twice the same message in 2 minutes.
vast meteor
They didnโt even warn me and I got banned
glossy sable
That's unnecessary.
vast meteor
Iโm sorry but I do worried about my account
glossy sable
It's a misconception bans are due to cheats, there's plenty other possible reasons, @vast meteor.
Review the Terms of Use to see what rule you would have broken, intentionally or not.
If you feel the ban was unfair, feel free to use the File Claim option.
vast meteor
But I didnโt know they will ban me for 10 years
simple fiber
@glossy sableIs it possible that I took the band on the hands of the phone?
vast meteor
They didnโt even warn me out, itโs immediately 10 years ban promise it wonโt happen again
glossy sable
@simple fiber If you have any unauthorized third-party app installed on your phone, such as but not limited to GFX Tools, you can get a ban.
That's just an example, again, there's many other reasons.
@vast meteor Why would they warn you? There's rules, you have to go abide them.
vast meteor
@glossy sable and plus once I bought uc they got my money and didnโt give me UC
I swear I didnโt know the rules I knew it will be ban but I didnโt knew itโs for 10 years
glossy sable
Well, now that you're banned, that's not really the main issue, is it?
vast meteor
Itโs my old account and I have many stuff there help me out please
simple fiber
@glossy sableWhat is this GFX?
glossy sable
@simple fiber Nevermind.
Just do as I told you earlier today.
vast meteor
Nitro can you help me please?
Iโm ready to pay for my account again but I want it back please it wonโt happen again
glossy sable
@vast meteor Follow my instructions above.
opaque mist
lmao
simple fiber
@glossy sableWhat should I do every time I swallow a band?
glossy sable
@vast meteor It can take up to a week, it depends.
@simple fiber File a claim.
vast meteor
So, here no one can help me right?
glossy sable
About bans, we can't help you here, yes.
glossy sable
When was it?
vast meteor
Like 1 month ago
I tried to contact everyone no one replied me
1800 uc
I have proves of everything if you want me I can send you here the pictures
glossy sable
If it's more than 1 month, it's unfortunately too late.
If it's less, you can try from the place you bought the UC from (Google Play/AppStore).
vast meteor
I called the AppStore
simple fiber
@glossy sableDid you come to the file or what?
vast meteor
And they said itโs the faulty of the game try to contact the game
glossy sable
@vast meteor Well, you know what to do.
vast meteor
Yes what to do?
simple fiber
@glossy sable hillp me
glossy sable
Contact the in-game Customer Support.
vast meteor
I did
glossy sable
@simple fiber I answered you many times already.
simple fiber
@glossy sable@Brlein I answered you many times already.
vast meteor
They ainโt replying I swear it took weeks they didnโt even reply me they told me send Screen shots of recipes I did everything
glossy sable
@vast meteor If it was more than a month ago, it's too late.
glossy sable
It's only now you come, it's too late.
vast meteor
Because I didnโt know you guys have discord too
hazy cargo
hey pubg mobile still not fixed iin Bangladesh
glossy sable
@hazy cargo We know that.
vast meteor
They told me to contact the game only and I didnโt and I didnโt get anything
hazy cargo
we can't play game for 1 week
glossy sable
@vast meteor Well, now you know.
Try again, and explain the situation to them.
@hazy cargo Did you try using the DNS changer?
vast meteor
They wonโt answer me
glossy sable
English only, @simple fiber.
simple fiber
@glossy sableIn order to ensure a fair game environment, our anti-cheat system will always monitor the behavior of players in the game strictly. Any violations of the rules in the game will be punished after being detected by the system.
Here are some common violations the system detects:
- Use any cheat tools in the game.
- Use any software / plug-ins;
- any changes to the client's file data illegally;
- Team matches with teammates cheating team several times.
Please note that any behavior that violates the rules of the game may result in your account being blocked. Additionally, please download PUBG Mobile from the App Store / Google Play Store to play the game. Informal / arcade game customers are not supported and this will block your account.
If a violation of the rules occurs after your account has been compromised and then influences the game or the rights of other players, the penalty will be applied to your account regardless of who used it.
We apologize for any inconvenience caused and thank you for your understanding.
hazy cargo
@glossy sable ya i tried but 95% player fail to access ..
glossy sable
Would you prefer support in Arabic, @simple fiber?
hazy cargo
only iphone player can access the game
glossy sable
@hazy cargo Are you on Android?
simple fiber
@glossy sable yaah
hazy cargo
so can we use vpn ?
vast meteor
So, I got fired for my money right? And customer services didnโt reply me
hazy cargo
ya i am androaid player
glossy sable
@simple fiber You can go to the official PUBG MOBILE MENA server.
https://discord.gg/pubgm-mena
hazy cargo
sorry typing mistake
glossy sable
@hazy cargo Follow the instructions given in the pinned message.
hazy cargo
@glossy sable i already follow the instructions..but it doenn't work
glossy sable
Are you sure you used the 1.1.1.1 app? With WARP mode enabled?
vast meteor
Nitro how can I get the uc or the money I paid?
hazy cargo
can i use vpn ? i always select singapore server in vpn .does it lead my account ban ?
@glossy sable i tried both (DNS CHANGER and 1.1.1.1 cloudflayr app too)
velvet bone
Too many!! I just played once in awhile and got killed by a team of hackers in squad mode FPP
glossy sable
@hazy cargo We do not recommend it, use it at your own risk.
@vast meteor Contacting them is unfortunately the only option you have.
@velvet bone Just report them as usual, you know how to do that.
vast meteor
@velvet bone mostly Arab hackers they pay for the hacks they do and they ainโt get banned pubg is doing money
simple fiber
@glossy sable @glossy sableWhy are I banned every time I do a new account?
velvet bone
@vast meteor Yeah. PUBG only cares about hackers
vast meteor
They do money and steal some
hazy cargo
@glossy sable no i don't recommend anyone bro...but can it lead my id banned?
glossy sable
@velvet bone @vast meteor Do not share misleading information.
vast meteor
@shrewd pagoda you ainโt helping anyone here lol
glossy sable
@simple fiber Now that you're in it, you can ask in the MENA server, in Arabic, if you prefer.
@hazy cargo You shouldn't.
hazy cargo
ooo
simple fiber
@NF Gaming#6871No one answers there
vast meteor
I guess pubg needs another helpers who could help us, but this nitro guy canโt help us out
hazy cargo
@glossy sable can u recommend me any vpn if possable?
simple fiber
@glossy sable No one answers there
glossy sable
@simple fiber Probably because they're sleeping, at this time.
@vast meteor Everyone will tell you the same as I told you.
@hazy cargo Again: We do not recommend using VPN, use it at your own risk.
Use the DNS changer to play, that should be enough.
vast meteor
But your a moderator you just help us out, I spent so much money and I didnโt get my account back plus they got my money and didnโt give me uc
Imagine your in my place what would you do?
dry crest
@vast meteor well contact customer service in game!
glossy sable
@vast meteor Exactly: I'm a moderator, I moderate this server. We provide technical support for client sided issues, but that's all. For this kind of issues, you have to contact them directly from the in-game Customer Support.
dry crest
those moderators dosen't deal with those issues i guess
vast meteor
@solid scarab I tried to contact they like month
glossy sable
Wrong mention.
vast meteor
Sorry
hazy cargo
@glossy sable DNS changer ......i used it it doesn't work bro....over 95% of Bangladeshi use vpn...only some player can access with DNS.....
vast meteor
@dry crest I tried to contact they always like for a month they ainโt replying
dry crest
@hazy cargo if you are from BD then use 1.1.1.1 or check pinned message in this channel!
And use it at your own risk cause if your connection get interrupted then it may trigger the anti-cheat engine and which may lead your account to be banned!
hazy cargo
@dry crest i tried bro...it doesn't work
glossy sable
@hazy cargo Do not use VPN, as it's stipulated in the message.
dry crest
@vast meteor well then you should try again! cause discord moderators dosen't deal with those!
it's a problem of between you & Tencent just try to contact them again.
hazy cargo
@dry crest we can access in game for waiting 20 min or 25 min ..but after that we can just play tdm not classic match bro.
vast meteor
Is there any other way to contact them? Because they ainโt replying at all
dry crest
@hazy cargo well what's the reason of not playing classic match?
glossy sable
@vast meteor In-game is the best solution.
You can always try the email, but it's the same: PUBGMOBILE_CS@tencentgames.com
dry crest
pubgm mod: For login issues regarding Bangladesh server,
We are aware of the issue and are still awaiting a response from the team. We will post an update regarding the issue as soon as we get any information.
For the time being, users are requested to not use any VPN services to access the game.
Instead,
โข Android users can use an application called DNS changer and use the Cloudflare DNS (1.1.1.1) to access the game.
โข iOS users can check faq subpoint 1.4 regarding how to change DNS settings.
Users are requested to use 1.1.1.1 as Primary DNS and Secondary DNS as 1.0.0.1
Android users please note : You have to keep this application active in the backgroud while playing the game to avoid any Data connection errorr. @hazy cargo
hazy cargo
@dry crest server reconnect ...then enter match again ....then again server reconnect ...then again enter match again
dry crest
@hazy cargo try to avoid reconnecting issue! use 1.1.1.1 but you've to make sure that your internet is stable and dosen't get disconnect.
btw use it at your own risk @hazy cargo
vast meteor
So, you guys did discord and help us in what?
glossy sable
@hazy cargo What do you mean by "Server reconnect"?
hazy cargo
@dry crest bro i tried both apps (DNS CHANGER<<< 1.1.1.1 cloud flayr app )
glossy sable
@vast meteor I answered you already: Client-sided technical issues.
dry crest
@hazy cargo did you enabled the WARP+?
vast meteor
And about the money I paid and isnโt receive
sleek shard
Hey guys, i'm trying to log in everyday on this game, is there a way to check how many times you have logged in consequtively?
hazy cargo
@dry crest ya ......i also tried that too
dry crest
@hazy cargo it dosen't work?
dry crest
@hazy cargo wrong mention
@hazy cargo Well then you've to wait untill the issue get fix!
hazy cargo
@dry crest i will die man ...i brokeup with my GF for this game .
dry crest
glossy sable
@hazy cargo Well, what a bad idea that is.
dry crest
@hazy cargo are you bangladeshi?
hazy cargo
@glossy sable no i think its a good idea ..she wants me to choose one and im choose pubg mobile
@dry crest ya bro i am Bangladeshi
dry crest
haughty cypress
glossy sable
@hazy cargo Well, good idea for her, yes.
dry crest
@hazy cargo check your dm then
@glossy sable i think you should help him at any cost! After all he broke up with his gf lmao
glossy sable
haughty cypress
i cant tell if that is sarcasm
dry crest
@haughty cypress well ig he want seek attention xD
glossy sable
lmao
Does this seem serious to you?
dry crest
small stag
Please take this discussion to general chat instead of staying in here
glossy sable
dry crest
@small stag we're giving support to each other!
glossy sable
I mean
small stag
Ok I check in here periodically and sometimes I see some random chatter but it was a mistake sorry
opaque mist
๐
glossy sable
He's not wrong
storm gull
Owww hii
One more RED in the chat
dry crest
@storm gull please use #chat or #622098914660712472
You are in the wrong channel i
@glossy sable who?
hazy cargo
@glossy sable loading stoped at last moment and shows server reconnect ...this is my only problem now...
glossy sable
@hazy cargo Check if your DNS is set up correctly.
hazy cargo
@glossy sable ok bro i will cheack ....goodnight ..
@glossy sable in those 7 days i can't sleep .....and when i just feel sleep pubg call me from behind
dry crest
@hazy cargo I'll suggest you to use premium VPN and use a better net connection!
(Use VPN at your own risk)
hazy cargo
@dry crest my net speed is super hing bro ....ya i paid many vpn ....
dry crest
@hazy cargo Try NordVPN
hazy cargo
@dry crest ok
dry crest
It's premium tho you've to pay high
hazy cargo
i am playing pubg mobile from season 1 ...and i just have only one id ...so i don't want to get banned ... i asked u guys for help ..sorry to weast ur time...
glossy sable
I wouldn't recommend trying VPN if you care this much about your account, then. It's risky.
dry crest
@hazy cargo ahhh have a good day and I'll suggest you to patch-up with your girl tho
glossy sable
What?
hazy cargo
dry crest
@hazy cargo well i don't need to see that from ya!
hazy cargo
this
dry crest
We know pubgm is doing there best
hazy cargo
i got everyday ...like 2 -3 message from pubg for banned hackers
glossy sable
Actually, that's good, so people saying PUBGM does nothing can see those.
@hazy cargo Thank you for your report.
Now if you don't need further support, I'll have to ask you to move to a discussion channel. Thank you.
dry crest
That's enough for today! now go n sleep it's literally 6am go! @hazy cargo
dry crest
@hazy cargo Wrong guess
night cloak
hi anyone help me
when the events of 15/10/2019 will finish exactly ?? on the day 15 or day 16 ?
glossy sable
Well if it's written 15, it's 15.
night cloak
@glossy sable but it's written like 10/08 to 10/15 so?
night cloak
@opaque mist you mean on 10/15 i can't collect them ? ๐๐
opaque mist
as soon as it hits 10/15 at 00:00 utc yes
night cloak
@opaque mist no problem rip pubg.... and thanks man โ๏ธ
opaque mist
@night cloak dont take my word it they have had some weird wording in the past so idk
night cloak
@opaque mist i asked cuz in past events wasnt like rp missions "last day included"and now i come back from busy days, i found myself missing 4 events. well it's not the end of the world, it's just a game ๐
runic niche
he's asking if 15th is inclusive
fringe iron
When update come?
night cloak
@fringe iron on 15th october server goes for maintenance & on 16th october updates roles out slowly to every region.
analog cairn
Where can i report a hacker with proof (video) ?
analog cairn
Im not sure about that.
night cloak
radiant swallow
When BD server will be fixed? Its about one week we can't play this game.
night cloak
coarse compass
hi
coarse compass
My account has been banned for no reason, i dont know why got banned ๐ฆ
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
night cloak
@coarse compass Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.
orchid heath
@coarse compass you are using hack thats y... no one got banned for no reason you freaking noob , stop complaining
hackers after they got banned be like ,,,, idk why i got banned lololol . play fair or stop playing
coral maple
Please help I got banned for hacking!
marble zodiac
Do we have beta support here?
night cloak
It is shown in the screenshot that when it will be sent @craggy blade.
@craggy blade it's asking you to set reminder! That means, when it will be available, you will get a reminder!
hushed flower
I can't login to the game.
craggy blade
Thanks man @night cloak , you too @night cloak
light trout
@hushed flower Where are you from and which error do you get while trying to login?
hushed flower
I am elaborating
I am from Bangladesh. When I start the game.it takes some time and then an error come and shows to try again. After that when I press (try again) it takes almost 10 minutes. And then it shows network error. Server time out plz try again later.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @hushed flower:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
light trout
The recent pinned message should help you.
hushed flower
I tried them all.but it didn't work
night cloak
Sigh.
hushed flower
After tried them I came hear for help
night cloak
iOS or Android? ๐ค
hushed flower
Android
pulsar geyser
Why Bangladeshi having problems?
hushed flower
I don't know?
night cloak
@hushed flower Install an app calls 1.1.1.1, open it, turn on WARP mode and play the game.
The pinned is perfectly working for android users. Try again-
- install 1.1.1.1 from play store.
- if already installed, open it, and enable
WARPfrom Settings. - Connect the app and run it in background (recent app)
- Open the game.
never disconnect your network or close the app while playing@hushed flower
๐
mild saffron
Guys i got banned but in pubg banned player list my account is not there
night cloak
@mild saffron it will be added soon.โ
hushed flower
Tell me is this your app
mild saffron
I got banned on 10 oct
night cloak
@hushed flower yes. And click Enable (bottom right corner)
night cloak
@mild saffron Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.
wise tinsel
Any update from Bangladesh sarver
wild sorrel
mild saffron
@night cloak im asking for support
night cloak
@mild saffron I know, that's why you should read my previous message.
When you know there is no updated news about it in #news , why send them there๐ค
silver owl
I want a help related to the PUBG MOBILE account of my frd. His account got hacked on which he spent almost 20000 dollars ..
@night cloak
night cloak
@silver owl Did they recover their social media account which was compromised?
chrome coyote
When will PUBGM fix their stupid server? It's been over a week and still no fix on the Bangladesh situation.
opaque mist
@chrome coyote because pubg has no power if a whole country bans its game
chrome coyote
There has been and is no confirmation about the game being banned here. I just played it an hour ago by logging in with my data off and turning it back on again.
opaque mist
@chrome coyote they banned it via isp this has happened before a while ago pubg cant do anything about it
chrome coyote
Dude, it ain't banned. The only issues Bangladesh has with playing it is that the voices/logins don't work. Otherwise, everything else, including the ping, is normal.
opaque mist
@chrome coyote majorty of people cant log in without using a dns changer
chrome coyote
It would make no sense for the countrywide ban to be effective only via certain ISPs. Some can login without VPN. Some can't. Some can hear voices. Some can't. I wouldn't call this a ban if I were you. A ban would involve the game being completely unplayable without the use of VPNs.
tidal radish
HELP
chrome coyote
What?
tidal radish
i cant play pubg mobile in bd and government havent blocked it
is it a server issue ?
chrome coyote
It is.
tidal radish
server issue ?
silver owl
@night cloak his every social account got deactivated and now he only want his PUBG account
bronze charm
Any news about 0.15.0? Official patch notes released or not?
opaque mist
@silver owl account safety is the users own responsibility
modern scaffold
I'm reinstalling pubg and it keeps stopping in the middle of download does anyone know what I should do
silver owl
@opaque mist but his account got hacked through pubg hacker got his email and pass and changed it..
This is the same case as BRAWLNova if you know him
light trout
@modern scaffold Are you downloading from Play Store?
modern scaffold
@light troutyea
opaque mist
@silver owl like i said its his fault that he got hacked
light trout
@modern scaffold You can download the apk file from our official PUBG Mobile website: https://www.pubgmobile.com/.
silver owl
@opaque mist bro it will be his fault if his account email leaked from any where else... But it leaked from PUBG
opaque mist
@silver owl it is impossible for his account to get hacked unless he enetered his email and pass into a place where someone else can access it which is his fault not pubgs... also no one here can do anything if you reallt think u can get it back contact pubg cs
silver owl
@opaque mist i think u didnt know about hacking
Buddy i will prefer you to go and search about hacking
Hacking is the thing which is not in the control of user if it can be controlled thn hackers are useless
@night cloak i hope u will help me out ...
opaque mist
lmao u know people dont get passwords but hacking people right? they get them to be stupid enough to enter their password or put a keytracer on their and if they do hack an account its becuase they didnt use 2 step login so yeah its their fault
silver owl
@opaque mist i think an OFFICIAL can understand my situation...
So i will wait for the official reply
opaque mist
ok lol
wraith dagger
For How Many days PUBG ban an Id For Using GFX tool @light trout
median delta
How I download pubg beta
lean crescent
@wraith dagger 10 Year ban straight
tidal radish
any news for pubg mobile Bangladesh
lean crescent
@tidal radish Check pinned messages
tidal radish
i checked that
median delta
I didn't get anything good from crates
hasty belfry
@median delta that's just rng, not something support related
median delta
@hasty belfry sry
hasty belfry
@wraith dagger 10 years
wraith dagger
@hasty belfry in the time of season 3 10 years or 30 days?
light trout
@wraith dagger It is upto developers to decide the ban duration depending upon the severity of the offense and other factors.
tidal radish
any news for pubg mobile Bangladesh
bold siren
No, we donโt know anything yet, @tidal radish. Check the pinned message for a solution.
tidal radish
i saw that
i am emulator player i just want to know any news
and pubg m insant banned
wraith dagger
@light trout ok
mild saffron
Pubg banned me permanently
pure agate
modest sail
Why getting me 10 min BAN????
pure agate
I need a fix.
opaque mist
Data Error with Client
Reason for this issue may include :
-> Your DNS server has trouble connecting to the game's server.
-> Forced changing of network while ingame or changing of data like device time
Solution
An easy fix for this solution will be fixing your device time.
โข Go to settings -> System -> Date and time -> Turn on the options of Automatic date & time and Automatic time zone . This will lead to your device using network provided date and time and will fix your issues.
Facing issues even after changing time? Try switching to a better network or change the DNS server settings using the app DNS Changer from your Play store.
For further info about changing DNS refer to faq 1.4 in #481198147478224896 channel.
Please note: This solution is only for mobile users. For emulator related issues go to #emulator-support.
@pure agate
covert radish
Good morning i have problem, iam emulator player and every game i got banned without any reason, what should i do?
I delete the launch and reinstall the game again and still this problem
What should i do?
pure agate
@opaque mist Thanks!
covert radish
@opaque mist
hidden slate
@everyone leave PuBg asap