@night cloak Its an 2 months ban Will my stats get reseted?
#questions
native totem
night cloak
Mine is bronz 5
@feral isle The government from Bangladesh had put a temporary block on the game. You can read pinned message here to find a way to bypass it for now.
@native totem There's no 2 month ban for teaming with cheaters. Can I see a screenshot?
native totem
I ll have to check my friends stream it will take some time
night cloak
@native totem I mean screenshot of the ban message, since it's your account, right?
feral isle
@night cloak I lost a account without cheating. How can i get back the account?
night cloak
@feral isle Lost or banned?
feral isle
@night cloak Banned
night cloak
@feral isle Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
night cloak
Why this happen
Read the previous message.
I just made a new Google acc for new pubg acc and this is my 5th match
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
feral isle
@night cloak I did not use any type of cheat.Why i got banned?
night cloak
As usual first 2 3 matches are bots and I'm getting around 10 to 14 kills in those
@feral isle Did you read faq 2.9?
@night cloak Can you not see @storm flume message?
feral isle
@night cloak Yes
night cloak
@feral isle Then move to #pubg-mobile for further discussion.
native totem
Ok i ll send you
median flint
Hello
long cove
@sweet sail @sweet sail
median flint
I need help ... i filed a claim like 1month and half and still that issue didnt fixed ( change country/region)
Is there anyone could help me
??
night cloak
@median flint Changing country isn't available for European players.
halcyon umbra
@night cloak Well, I'm sorry to write here
craggy blade
Anyone know when crew challenge registration will open?
night cloak
@tidal radish Google it. There are a lot of pages.
wary rapids
@night cloak any updates for bangladesh
tidal radish
Thats why i am asking can you help me
halcyon umbra
@night cloak ฤฑm emulatรถr pls tags :?
night cloak
@wary rapids None atm, unfortunately.
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @halcyon umbra.
night cloak
@tidal radish Best way is, search on Facebook and follow any pages you like.
halcyon umbra
s
still trellis
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
night cloak
@tidal radish check your DM.๐น
rigid walrus
Hi
spring void
@rigid walrus how may i help you?
rigid walrus
@spring void I have a question Is there harm to having a jailbreak in the iPhone.
wise tinsel
@spring void. Hi bro any update from Bangladesh
grizzled raft
Is it too late to reach Conquer on duo? 4200 points
spring void
@rigid walrus yes there may be , you should also update IOS to latest version
@wise tinsel there is no news unless it is stated in #news instead of asking staff take a look there next time
rigid walrus
@spring void thank you
spring void
@grizzled raft you can ask for opinions in #pubg-mobile
@ionic moon what do you mean? Can you provide a screenshot?
@ionic moon were you banned?
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @ionic moon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
hasty fjord
Does anyone have pubg beta 15.0 download link for iOS devices??
spring void
@ionic moon refer to message by @storm flume
storm flumeBOT
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @hasty fjord.
tired fractal
why do i keep getting banned on my second account?
spring void
Are you reffering to data error with client @tired fractal ?
open halo
data has changed and you have been disconnected - I get this everytime i log in. WHat is wrong?
I have never used any third party apps.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @open halo:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
tired fractal
open halo
It says unlocks in 3 hours
spring void
@open halo @tired fractal please check pinned message about data error with client
tired fractal
where is it on ios? i cant find it @spring void
storm flumeBOT
Please refer to this channel's pinned messages for further information, @tired fractal:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
spring void
@ionic moon we dont unban accounts here, neither we provide support for banned accounts. All accounts are banned reasonably
tidal radish
@spring void can i ask you a question
open halo
Where is #emulator-support?
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @open halo.
spring void
@ionic moon it is fair, you must have violated a term of use
@tidal radish yes but not if it is again about BD issue
tidal radish
@spring void @sweet sail told me Just in . Yes PUBG has not been banned in Bangladesh and out team has been working on it . Will get fix in next 2-3 days so be patient . Thanks
tired fractal
is the beta out now? i got invited to take parrt of a survey
white wren
I need help
spring void
@tidal radish i have already said we dont have info yet
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @white wren. Remember to read through #481198147478224896 before asking questions in the support channels.
white wren
My merit was lost for no reason
tidal radish
@sweet sail told me
spring void
He is not staff here
balmy forum
@ionic moon same thing i got banned for 3 months and no reply from from customer service
glossy sable
Read #community-news.
balmy forum
There is a bug in pubg mobile anti cheat system , lot of people are getting 3 months ban without demotion to bronze , this happened to me and 3 other friends
mild saffron
Banned for no reason 10 year ban please help me
balmy forum
@ionic moon i tried everything no reply until now , its just not fair
glossy sable
Review the Terms of Use to know what rules you would have broken intentionally or not.
If you feel the ban was unfair, feel free to use the File Claim option.
@balmy forum @mild saffron @ionic moon
balmy forum
Mute us ? So we dont tell our legit concerns ?
glossy sable
Read my message.
mild saffron
My ban was unfair ๐ญ ๐ญ
balmy forum
@glossy sable file claim is a bot that redirects you to FAQ nothing changed
bitter axle
Any online
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @bitter axle. Remember to read through #481198147478224896 before asking questions in the support channels.
glossy sable
@mild saffron There is always a reason.
@ionic moon @balmy forum
You have to be patient, they're going to look into it.
Coming here again won't change anything.
Remember, how long you played and how much money you put into that account doesn't change anything.
Now move to a discussion channel.
balmy forum
@glossy sable if it was 10 years or even one day with demotion to bronze I will accept it
But 3 months without demotion , i confirm that this is a bug in the new anti cheating system and they should look at it
glossy sable
@balmy forum It isn't a bug.
@ionic moon You did yourself by filing a claim.
balmy forum
@glossy sable how do you know it isnt ?
glossy sable
@ionic moon When was it?
@balmy forum 3 month suspension is due to teaming up repeatedly with cheaters.
balmy forum
@glossy sable I report every cheater i get matched with , sometimes i kill them with grenades
mild saffron
5132947675
glossy sable
It can take up to a week, @ionic moon.
It's a misconception bans are solely due to cheating, @mild saffron. Review the Terms of Use.
mild saffron
This is my id
glossy sable
@balmy forum Tell that to the in-game Customer Support.
Now move to a discussion channel. This is your last warning.
mild saffron
U can check my stats my kd Is below 2 like 1.20
glossy sable
@mild saffron Move to a discussion channel, now.
mild saffron
Ok
balmy forum
Why you are threatening us ? Dint you support freedom of speech ? Are we telling bad words ?
glossy sable
I am not threatening you. You have been answered, and continuing to rant on it here is cluttering a support channel. Having been answered several times already, asking the same thing over and over again is simply spammy and considered as trolling.
You are free to express yourself, but in discussion channels, @balmy forum.
night cloak
I'm Facing Screen Flickering Problem in My Device Oppo A3S
balmy forum
My last message . I am done here , but dont worry i will make it a legal issue , and file a complain to the authorities. Spent lot of money and time on my account. Thanks for your fair policy.
glossy sable
Sure, have a nice day.
frozen kiln
Hello, My account has been banned for three months and I dont know why.
Where I can get the ban reason?!
This is so unfair, this automatic ban system must be very bad and full of bugs.
glossy sable
You have been most probably found teaming up repeatedly with cheaters.
If you feel the ban was unfair, use the File Claim option, @frozen kiln.
Also, read the last message in #community-news.
night cloak
@glossy sable Read My Last Msg
frozen kiln
@glossy sable I did use the file claim, but got nothing. How would I know if i was teaming up with cheaters? Maybe they were .. but how exactly would I know?
silent locust
after changing dns still didnt work
dense hedge
The ping is going crazy only when I'm using pubgm ,,
Like it's literally not playable
night cloak
@silent locust which dns are you using?
silent locust
As recomended 1.1.1.1 & 1.0.0.1
night cloak
@silent locust iOS or Android?
silent locust
Pc
night cloak
Ohh...the matter of sorrow that, it's working for mobile users๐
silent locust
Whyyyyy
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @silent locust.
silent locust
Whyyy man whyyyyy????๐ฉ
grizzled sonnet
Hey my 6 acount banned for data change but i dont use hack or cheat or any.....
Whattttt i doooooo?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @grizzled sonnet:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
mild saffron
I don't get that type notfi ur data changed they directly banned me
Why pubg u banned my id i want my id back
Please help me
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @ionic moon & @mild saffron. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
uncut scroll
Management??
hasty belfry
did you just tag a bot
Also, pubgm wouldn't ban you for nothing
light trout
@ionic moon I guess you have missed the most important part (last two paragraphs).
Also make sure to read the most recent message in #community-news.
severe sparrow
We have some issue in Bangladesh. we can't play pubgmobile. it's loading and loading server did not response all over bangladesh. everyone says PubgMobile is Ban in bangladesh ๐ฆ
glossy sable
That's a rumor
grizzled sonnet
@hasty belfry my 6 acount baned for nothing.
night cloak
glossy sable
The team is investigating, we still don't have any official information yet, but it seems it's the ISPs that are blocking the game.
(They're not answering, so no information for now)
severe sparrow
Ok thank you for the information ๐
glossy sable
You're welcome.
edgy pumice
@night cloak
night cloak
Yes?
grizzled sonnet
Dear moderator please answer me here why my 6 acount get banned for data change but i dont use any hack or cheat or everything i just use ip changer for start game because pubg filtered in my country.
This banned for my ip changer?????
edgy pumice
how can i solve errorcode 154140716
severe sparrow
can you tell me when we get our server in Bangladesh. we get always high ping. we are now playing in indonesian. and they get lower ping then us like 30-40 and we always get high ping. please help us PubgMobile is now the most liked and favourite Mobile game in Bangladesh ๐
fluid furnace
Hi
Why do you allow hackers to play?
You do not respond to reports and everyone knows that
Many left the game for this reason
I know many hackers are still playing
I recorded a video of their own so I can see if you are responding to reports or not
The truth is you do not respond
As well as you hide the player ID
we lost the points becuse of them
Now we play like Noob
severe sparrow
Can we get pubgmobile server like india in our Bangladesh ๐
night cloak
Google. You will easily find solution @edgy pumice.
edgy pumice
the sollution ist to buy vpn changer ?
night cloak
Where are you from?
severe sparrow
Bangladesh
edgy pumice
Germany
night cloak
They do respond. Thousands of hackers are getting banned. You can check in #news if the hacker you reported got banned or not @fluid furnace.
Emulator or phone @edgy pumice?
@silent locust from the latest news from the team- the game is not banned yet. Check official group! They are working ๐
primal tulip
Any admin Online?
edgy pumice
Ipad
fluid furnace
@night cloak Maybe those are using free hack apps
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @primal tulip. Remember to read through #481198147478224896 before asking questions in the support channels.
night cloak
Anti cheat detects everything @fluid furnace.
primal tulip
Any admin
grizzled sonnet
Is it possible my data change for ip changer?
severe sparrow
Can i get my answer
night cloak
@grizzled sonnet yes possible! If you change it during match and too frequent.i
Can you check if gane is working for others like your friend @edgy pumice?
edgy pumice
im in a hotel
edgy pumice
its not working on my ipad and not on my phone yes its wi fi
severe sparrow
can you tell me when we get our server in Bangladesh. we get always high ping. we are now playing in indonesian. and they get lower ping then us like 30-40 and we always get high ping. please help us PubgMobile is now the most liked and favourite Mobile game in Bangladesh ๐
edgy pumice
whats the problem with wi fi at home i use wi fi too and its working
night cloak
Maybe Wi-Fi in your hotel is blocking connection from pubgm.
edgy pumice
how
grizzled sonnet
@night cloak
Thanks for replying.
But what i use?
Because pubg filtering in my country.
night cloak
@grizzled sonnet which region? ||
||
Sorry we couldn't say if it is possible. Maybe it is possible to tell that after the issue in bangladesh gets fixed @severe sparrow.
grizzled sonnet
@night cloak
My region :iran
My server play : Europe
severe sparrow
Spooky ArcNyte๐ค๐ธ Thank you for the response
night cloak
@grizzled sonnet is it officially announced that pubgm is blocked?
If Yes, then we can't give you any solution :co
edgy pumice
@night cloak is there anything i can do ?
night cloak
You can ask ISP of that Wi-Fi or switch to cellular data @edgy pumice.
You're welcome Sohan.
edgy pumice
what is isp
fallow kelp
Can anyone gimme link to beta
night cloak
@edgy pumice Internet service provider!
storm flumeBOT
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @fallow kelp.
fallow kelp
Subreddit link?
night cloak
i cannot login via google play games
fluid furnace
(Anti cheat detects everything) So why is this still playing. And many more are still playing? 5508464331
night cloak
it said "account has been logged in with a newer version"
but i am already in the newest version
blazing saddle
@fallow kelp Check #613267301243944960 for the links.
night cloak
@night cloak it is already in the latest version
storm flumeBOT
Hello, @fluid furnace!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
night cloak
@night cloak did you reinstall ot repair your game recently?
yes. this message appeare after the reinstalled
before reinstallation i can play just fine
@night cloak there will be an in game update of 146 mb. Kindly check it again!
how can i update in game? i cannot log in
@night cloak it will ask you to update while you will open the game.
No it doesnt. i log in as guest but the in game update dont appear
Android or iOS?
android
mild saffron
My id got banned for 10 years for no reason
light trout
@night cloak Make sure you re-installed the game from official sources
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @mild saffron. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
i installe it from playstore
mild saffron
Please help me how to contact Pubg mobile because they are not replying me on game support and on mail also
night cloak
is there any manual way to install the ingame update manually?
light trout
@mild saffron Please read the most recent message in #community-news .
night cloak
@night cloak open a file explorer, go to Android - data-com.tencent.ig-files-UE4Game-shadowTrackExtra-Shadow trackExtra-Saved-paks
And give me a screenshoot
fluid furnace
@storm flume I will follow that and I hope there will be a response. Because the situation has become boring, we gain a few points and lose their weakness because of them.thx
night cloak
imgur link dont supported?
@night cloak you can share screenshoot directly
Using the + button on the message box!
@night cloak
here
soft kernel
How likely it is that they add the login with google play on IOS?
I haven't been able to play for a while
night cloak
@night cloak that means you don't have the latest update.! Answer some question!
ok
@night cloak
@night cloakare you opening the game using stable Internet?
wild sorrel
@soft kernel Log in with your google account on the iphone or ipad then you will be able to use it on app.
night cloak
internet is stable but pubg dont respond correctly
@night cloak what do you meann by not responding correctly?
wild sorrel
@night cloak Maybe your DNS isn't responding well to PUBG try to turn off WIFI from the button behind on the router or restart the router.
night cloak
recently when i first open the game i always have to press retry to connect to server
soft kernel
@wild sorrel how do I do that?
timber dock
Is there anyway to report player?
wild sorrel
@soft kernel I sent you a private message with instructions.
timber dock
With screenshot ofd hacking
night cloak
let me give you a screenshot
storm flumeBOT
Hello, @timber dock!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
night cloak
@night cloak no mneed. I understand
wild sorrel
@timber dock Take a screenshot or record a video then give it on customer service. If you got killed by a hacker there is a report button on the right side down corner, use it to report a player by select "Cheating" then type the kind of the hack he/she using.
night cloak
@night cloak kindly install 1.1.1.1 from play store. Then, open it and connect it with WARP mode. Then Open the game! If you face any problem, mention me.
glossy sable
@timber dock Read the bot's message above.
night cloak
ok
wild sorrel
@timber dock Click on player profile then go to statics then you will find a report button on the left corner down.
glossy sable
@night cloak Do NOT disconnect the DNS while playing.
timber dock
@wild sorrel they are using injected libs whicg cant be reported
If they get reports pubg only ban them for 10mins
glossy sable
@timber dock Tier Info*
You can, why can't you?
wild sorrel
yanriq the paid hacks getting banned once they trust their selves.
timber dock
@glossy sable you know why god hitu always be in top? Because he is using libs
wild sorrel
Just report them and they will be watched and banned as soon as possible.
timber dock
@wild sorrel lo bro did 100 times
night cloak
Team is on fire. Now they check every single report manually. It takes time tho! @timber dock
timber dock
Let me tell you we normal user never be in top
night cloak
@night cloak the problem persists
fathom dome
Please optimize your game and keep banning and remove hackers. Once upon a time when this game was a fantasy.
glossy sable
It's not my game but ok
night cloak
@night cloak i installed the 1.1.1.1 but the in game update dont appear
@night cloak Did you enable the WARP mode?
yes
Maybe the app is on maintenance, try again later.
untold lagoon
Hay
My facebook account has been hacked today
And the hacker has log in with my pubg account in the Vietnam version
He ulinked my game center
night cloak
@untold lagoon Once you login to the Vietnamese version, you can no longer play in global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now you'll have to either play your account in Vietnamese version or can create a new account in global version.
night cloak
You mean you don't have access anymore?
untold lagoon
The problem that he ulinked my game center account and he lincked a google play account
night cloak
@night cloak it should work. Can you check it again? And make sure WARP mode is on and the app running on background with stable Internet
@untold lagoon It's not possible to unlink account. Try to login using your Game center account again.
wise tinsel
@night cloak hy bro now I can't open game with 1.1.1.1
untold lagoon
I tray so many time
night cloak
@untold lagoon Are you sure you're using the same Game Center account?
glossy sable
I mean
night cloak
And can you share a screenshot of what happens when you try to login using Game Center? @untold lagoon
glossy sable
Account security is your own responsibility
night cloak
@night cloak thanks the ingame update appears now. my huwei power manager was killing 1.1.1.1 from background. thanks a lot bro
Get some rest and try again later. @wise tinsel๐
wise tinsel
Ok broo
night cloak
@night cloakMy pleasure๐
untold lagoon
He really do ulinked my game center account
wise tinsel
Bro any update from Bangladesh sarver problem
night cloak
@untold lagoon How do you have the 2nd screenshot? I mean do you have access to Facebook?
night cloak
@wise tinsel the team working. They said no one bans them. That's it!
@untold lagoon So you're using the Facebook on an android device?
untold lagoon
Yas
Is that a problem?
I recover my account via phone number but he ware unlinke my game center and linck the account to a google play
night cloak
@untold lagoon How did you get the Vietnamese version on iOS?
untold lagoon
By changing the app store country
night cloak
This seems to be a new case.
untold lagoon
So
night cloak
Alright @untold lagoon, What you're gonna do is login to game, open settings and contact customer support. And tell them to "revoke access of the Google Play account." Make sure not to write something else to avoid delays. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
Attached is a screenshot idea on how to bypass the bot at the beginning.
untold lagoon
Thank you @night cloak
night cloak
Good luck!
soft kernel
My FB was blocked and I only have access to the game through Google Play, the problem is that my device is IOS and Google Play does not appear as a login.
Can I request that they add the login with google play on IOS or link a third social network?
runic niche
@soft kernel no
there is no way to link google play on iOS, nor is there a way to add a 3rd network
storm flumeBOT
Please refer to this channel's pinned messages for further information, @knotty parrot:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
knotty parrot
@wooden mirage it is global version and Iโm reinstalling pubg
spring void
@knotty parrot refer to the bot's message
modest onyx
storm flumeBOT
Please refer to this channel's pinned messages for further information, @modest onyx:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
modest onyx
Urgent notice : we are getting frequent ban in EGYPT for unknown reason up to 10 minutes , Vietnamese and international versions of PUBG mobile.. Please advise on how to resolve the below attached error message!!
spring void
@modest onyx not all players are facing it, also check pinned message about data error with client, refer to bots message
tribal grove
Hello! I installed emulator on my pc and I have many bugs. Who can help me to fix ?
runic niche
what bugs
tribal grove
One bug when mouse cursor is shown and then I can't play normal ... the game is controlled only by mouse Idk...
One with peek and fire
mild saffron
Got 10 year ban for no reason help me guys please for god sake
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @tribal grove.
spring void
@mild saffron refer to faq 2.9 in #481198147478224896
spring void
@mild saffron can you be more polite? And file a claim we dont have power to unban you
mild saffron
Bro im depressed and sad because i invested lots of money and from season 2
spring void
It doenst change anything if you violate TOS you get punished
split cairn
๐ฌ
mild saffron
@spring void Please help Me bro
night cloak
Someone cand help me on private from PUBG Mobile? ๐ Here is PUBG Mobile Romania.
spring void
@mild saffron we dont provide support for banned accounts
mild saffron
@spring void Now what can i do please help
spring void
File a claim
spring void
They will not unless ban is unfair. All bans issued are fair.....
@night cloak what is the issue?
night cloak
Can i text you in private?
spring void
Ok. @night cloak
lofty harness
Hey all, i was banned last week for no reason and i contacted tencent games via email and nobody responded. What should i do? i didn't hack or do anything wrong
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @lofty harness. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
tired thunder
Can anyone help me with payment info of PMCO
ornate nest
@night cloak
night cloak
@ornate nest Hey, need any help?
@lime juniper Hello, here Romania PUBG Mobile, can i talk with you in private? Thank you!
@night cloak Please go to #discord.
heady bridge
Please fix problem BANGLADESH Pubg sarver
storm flumeBOT
Please refer to this channel's pinned messages for further information, @heady bridge:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
karmic notch
Hello
This is like the fifth time that this happens.
I was landing but it suddenly crushes. The character looses focus and then it says 'fell from high location'
I've reported it in the game before.. But it happened again
storm flumeBOT
Hello, @karmic notch!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
karmic notch
K
night cloak
If i repair the game my buttons will be deleted too?
@night cloak no. Button layout Will remain same. But you have to go to settings>control to sync your old layout after repair.
Thank you
solid forge
You I wanan report a hacker
storm flumeBOT
Hello, @solid forge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
severe kestrel
anyone
hazy phoenix
Hi guys i need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @hazy phoenix. Remember to read through #481198147478224896 before asking questions in the support channels.
hazy phoenix
Guys i got killed by a guy but the sound of his gun is heard
He had a groza but i couldnt hear him
Was he hacking or it is a known glitch
night cloak
Same reporter by my clanmate
swift path
Can anyone help me with the issue of bangladesh. Still cant play pubg
During matchmaking process
spring void
You can report hackers and bugs ingame
fathom hollow
Hey PUBG-M Admin #Sorry i.M Using GFX Tools But i Got Banned 10 Years Soo Please Unban me i Not Download any etc Apps After Unban Please Unban One Time.. Give me one Chance
spring void
@swift path issue is being investigated please wait
@fathom hollow gfx tools arent allowed it was your mistake to use them
fathom hollow
@spring void Where post Unban Appeal?
lusty wasp
Any updates on the server problems going on in Bangladesh?
spring void
@fathom hollowfile a claim through ban popup
glossy sable
What's with the people constantly asking to go in DMs smh 
fathom hollow
@spring void how To Know Reason OF the BAN
lusty wasp
Okay. Is the 1.1.1.1 app the only officialy allowed app that I can use to play the game?
spring void
@fathom hollow check TOS, you already know the reason as you used gfx
glossy sable
Left button on the ban message.
lusty wasp
?
fathom hollow
???
spring void
What is the issue? @lusty wasp
fathom hollow
@spring void Where is TOS and What is TOS
glossy sable
TOS = Terms of Service.
spring void
Terms of services, there is a button to view them on ban popup @fathom hollow
glossy sable
You can find the full Terms of Use (same thing) on the ban message you got.
It's the left button if your game isn't in English.
lusty wasp
@spring void Is the 1.1.1.1 app the only officialy allowed app that I can use to play the game?
lusty wasp
Thanks. I don't have to fear gettin banned then?
spring void
Yeah, dont fear
lusty wasp
Okay, thanks
glossy sable
what
tidal radish
Dns
fathom hollow
@spring void TOS in too much Reason where is my Own Reason
edgy pumice
can u ban a hacker ?
glossy sable
@fathom hollow Using GFX Tools, apparently.
edgy pumice
i recorded him
tidal radish
I want to change my dns server
glossy sable
@edgy pumice Follow instructions on the upcoming bot message:
storm flumeBOT
Hello, @edgy pumice!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
glossy sable
@tidal radish Follow the instructions in the latest pinned message.
I thought you did already?
fathom hollow
How TO Unban Bro
glossy sable
@fathom hollow If you feel the ban was unfair, use the File Claim option (yellow button).
After a few days (might take up to a week, be patient), if the team finds the ban unfair they will lift it.
Else you will get ignored or get a generic message.
glossy sable
@severe kestrel It's possible.
severe kestrel
@glossy sable how
edgy pumice
this systems is so stรปpid who wants to go through all this stuff to report a player thx tencent for helping hackers and making it hard to report them
glossy sable
@edgy pumice It's literally the easiest way possible but ok
edgy pumice
why dont u just create a support channel where u can send videos would be way easier than reading 10 years and send an email
glossy sable
@severe kestrel Using GFX tools is against the Terms of Use, that's why you got a ban.
fathom hollow
@glossy sable No Bro he is A Bot
severe kestrel
not joking
glossy sable
@edgy pumice Because that's not easy, to use your own words.
somber vine
@glossy sable dude u and me all knows that file claim never helped people who got banned unfairly. We need a better solution for this issue. If u check this channel for the past few days u see there are so many people gor banned for 2-3 months for no reason, without using any 3rd party applications.
edgy pumice
not easy for the players or not easy for u ? ๐
severe kestrel
glad that he accuount wasn't mine. i was on a low end phone. i got my real account but.
edgy pumice
u trying to give as much work as u can to the players although tencent earn so muchmoney
glossy sable
@somber vine Well there's things you don't know, then.
||psst: most of people here are banned for good reasons. Read #community-news||
edgy pumice
what is hard if somebody send a video in discord and u see the video and ban him ? ๐ค
glossy sable
@edgy pumice Both.
It would take much more time for the report to get to the devs, whereas from in-game it's direct.
somber vine
@glossy sable maybe, i like if u share those information with us if its ok
edgy pumice
way easier for the players
glossy sable
@edgy pumice Read my message again.
opaque mist
@somber vine about 2 weeks ago Tencent updated their anti cheat this banned a lot more things that people werenโt expecting to be banned but I bet you 99% of those bans were correct
edgy pumice
then u maybe should add a video or picture function in the ingame support so i can click on it and instand send ;o
sweet sail
@somber vine Filing a claim and expecting to get response within a day is a lame thing from your side . It take time
glossy sable
@edgy pumice Upload your video on a host site, YouTube for example, and send them the link.
edgy pumice
instead of reading 10 minutes and send email
opaque mist
@edgy pumice this discord doesnโt have any connections with Tencent hence why they cannot ban hackers here
edgy pumice
yeah so again more work for the players
glossy sable
@opaque mist Bad phrasing
severe kestrel
will vpn bann pubg ??
glossy sable
The server does have connections with Tencent, else wouldn't be official
But we do not have direct ways to contact them.
somber vine
@glossy sable before the gameloop, while it was tencent buddy on there DC channel there was atleast a seperated channel for videos and images of cheaters. And after its Gameloop that channel too gone
edgy pumice
instead of just getting 100 stuff members that search 8 hours for hackers a day and get payed ;o
sweet sail
@edgy pumice Those who think tencent is doing nothing should visit Pubg news channel . There you will get about 32 pages of hackers banned everyday
severe kestrel
if i pmay with vpn. will i get banned
somber vine
@opaque mist so what about the missing 1%??? So that 1% is unfair right?
opaque mist
@glossy sable over 20,000 people have been banned in the past week they have made it a lot harder to hack on IOS small steps are a lot better then no steps
spring void
@severe kestrel use of vpn is not recommended
glossy sable
@edgy pumice Things are easier said than done.
Move to a discussion channel, you're wasting your time as well as ours.
edgy pumice
@spring void check numbers of games we still have hackers its like more than 50%
severe kestrel
@spring void but in Bangladesh we can't play without it..
edgy pumice
and then we get classic ban bevause we leave lobby to often genius system
storm flumeBOT
Please refer to this channel's pinned messages for further information, @severe kestrel:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
glossy sable
@severe kestrel Follow the instructions in the latest pinned message.
somber vine
@sweet sail i know what dude. But for 1 week we miss a lot of things on pubg m like walking dead boarder game. Where we gets a bike skin. That's why we play pubg m for the skins
sweet sail
@severe kestrel You can play . Check out the Pinned message .
spring void
@edgy pumice it takes time just wait, now
----> #chat
opaque mist
Off to gen chat I go
sweet sail
@somber vine There is a different team for both . Skins and Costume developers have nothing to do with banning and solving bugs
spring void
@opaque mist avoid unnecessary comments here pls
fathom hollow
@spring void you aRe Admin ?
severe kestrel
@sweet sail thanks
edgy pumice
tencent is so greedy and only cares about money
spring void
@fathom hollow no i but i am a staff member, you should consider reading #613267301243944960
somber vine
@sweet sail i didnt say that. I said that when we bann even for 1 week for no reason we miss so many things on pubg m
spring void
@edgy pumice if you are done ranting leave, thanks
fathom hollow
india Se Ho
spring void
@fathom hollow use english and #chat
sweet sail
@somber vine We understand . But all you can at the moment is wait for the response
somber vine
U dont need any good anti system, if u go to the training mode. U will see 99% of people on training mode is are hackers. Always flying cars and all
storm flumeBOT
Please do not use any other language aside from English in this channel, @fathom hollow. Refer to #613267301243944960 for language channels.
mild saffron
Guy help me to get back my account
glossy sable
Move to a discussion channel, everyone.
Further cluttering in the support channel will result in a mute.
This is your last warning.
sweet sail
@somber vine PUBGM is stepping up with their anti cheat system . Be patient
severe kestrel
dns changer not working
somber vine
@sweet sail ans what if i miss RP 100 level? Am getting rp 100 level since season 4. And 600 UC for the next season pass
glossy sable
@severe kestrel Did you follow all instructions accordingly?
mild saffron
@somber vine Same ๐ญ ๐ญ ๐ญ
glossy sable
@somber vine Move, now.
fathom hollow
i think All Hacker Banned??
somber vine
Yes all everyone do now is kick us from the channel. But there is no humanity with all this
severe kestrel
@glossy sable yes
glossy sable
No, I'm a bot ๐ค
mild saffron
@glossy sable๐
glossy sable
No humanity here. whoosh.
mild saffron
@glossy sable Bro please help us
glossy sable
@severe kestrel Are you sure you put the IP setting on manual?
severe kestrel
dna changer cloudflare 1.1.1.1 but still not working
glossy sable
@severe kestrel Uh wait
Are you on Android or iOS?
spring void
@somber vine bans are issued for violation of TOS, you have ti either wait your ban out or file a claim. Sending messages in here wont help
glossy sable
Should've aksed first
Hold on a sec
mystic oriole
can i play pubg mobile with huwaei y511?
glossy sable
@mystic oriole What are the specs?
severe kestrel
mystic oriole
android 4.4.3 and ram 8 gig ... ๐
glossy sable
@severe kestrel Did you put it on WARP mode or whatever its' called?
somber vine
@spring void yes i see now, here this DC channel is no more helpful for me. No cares about people who pay money
severe kestrel
@glossy sable no
glossy sable
@somber vine Keep in mind that how long you have played or how much you pay doesn't change anything.
You break the rules, you get banned.
@severe kestrel hold on a sec
spring void
@somber vine paying money doesnt change the fact. And it isnt in our power to unban accounts, we can continue in #pubg-mobile
mild saffron
@glossy sable bro i know i can help plz help
mystic oriole
@glossy sable android 4.4.3 and ram 8 gig ...
glossy sable
@glossy sable You have to enable WARP mode.
severe kestrel
@glossy sable where can i find it ??
glossy sable
@mystic oriole Oof. Unfortunately, you'll have to be on Android 5 Lollipop or higher to run it...
8 gigs of ram is way enough though ๐
Check if you can upgrade your Android version
severe kestrel
@glossy sable where can i finf warp mode
glossy sable
@severe kestrel What app are you using?
severe kestrel
@glossy sable DNS CHANGER on ANDROID
glossy sable
Like, the app is called DNS Changer?
severe kestrel
mystic oriole
@glossy sable yes i can upgrade android up to 5.1
glossy sable
@mystic oriole That should do it then.
mild saffron
No one helping
glossy sable
@severe kestrel Use the app called 1.1.1.1
mild saffron
๐ญ ๐ญ ๐ญ
glossy sable
@mild saffron You have been answered repeatedly already.
glossy sable
๐
gritty mason
merhaba, i can use Game tuner App from Samsung for fixing resolution?
blazing saddle
What device are you using, @stone atlas?
uncut scroll
Is legal to bypass emulator?
blazing saddle
No, @uncut scroll.
opaque mist
I mean no you will get banned @uncut scroll
fathom hollow
How Much Ban Time Bypass User?
opaque mist
I read that wrong
uncut scroll
To much hacker can't play even arcade mode!
blazing saddle
@fathom hollow Account suspensions are given by the system depending on the severity of the violation of game ToS.
@uncut scroll Kindly report ingame.
fathom hollow
im Using Bypass Emulator and I got 10 Years Ban ๐ฆ
blazing saddle
Bypassing Emulator counts as an unfair means of gameplay which gives the player an undue advantage over other mobile players and this violates the game ToS, @fathom hollow.
fathom hollow
Can Give Chance For Player to Fair Game Not Use Any Violates
distant mountain
stone atlas
@blazing saddle game loop
fathom hollow
Can Unban???
blazing saddle
Kindly take the issue to #emulator-support, @stone atlas.
You can access the channel once you get the Emulator role from #613267301243944960.
@fathom hollow No. Click File Claim and wait for response.
fathom hollow
@blazing saddle Who IS Owner of Discord?
blazing saddle
I think you can Google that information, @fathom hollow.
fathom hollow
@blazing saddle Sorry i Said Who is Pubg M Discord server owner
blazing saddle
In any case, we do not provide any help regarding issue related to account suspensions, @fathom hollow.
Kindly contact the ingame customer support regarding such queries.
fathom hollow
?
blazing saddle
You can ask the server related or discord related queries in #discord, @fathom hollow.
blazing saddle
ToRoiD
glossy sable
night cloak
I'm tired of all the hackers in the game. Is there a way out? Why not block them ?!
๐
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
night cloak
So there's only 7 lolipops in the event but how we can actually get 16? To redeem the sks ? Will there be more challenges?
night cloak
Oh ok thanks
night cloak
@knotty parrot lol who tell you to reinstall, read pinned message written by ToRoid
haughty cypress
contact customer support @heady ether
distant mountain
@storm flume
heady ether
how can i contact customer support
storm flumeBOT
You can contact the customer service via the game settings, @heady ether. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
heady ether
no, the help in the app is not helping me and i need to talk to someone
blazing saddle
What is the issue, @heady ether?
heady ether
my account is hacked
blazing saddle
Kindly elaborate.
heady ether
the hacker stole my account and caused my facebook to be disabled forever and linked my account to his social media
i got my facebook disabled and he changed my ID, my clan name and i can't log in to my account
blazing saddle
Hello, @heady ether
Social media account security is the users' own responsibility. The game or the staff team is not reponsible for the user giving out sensitive information about the social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the problem to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.
wet geyser
can you dlete my rating in na servers?
heady ether
i can't login to the social media account and i can't login to it anymore because the hacker caused it to be disabled forever, i gave the in game help the receipts of my payment in the account and they didn't help me
blazing saddle
No we cannot, @wet geyser. Kindly take the request to the ingame support or email them at PUBGMOBILE_CS@tencentgames.com.
jade valley
thanks pubg >>delete the game, leave the discord server .. and install codm๐
blazing saddle
You can contact them via the ingame customer support or email them at PUBGMOBILE_CS@tencentgames.com, @heady ether
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @jade valley.
heady ether
they don't help me in game, i need to talk to someone
wet geyser
how do i do 1500m mission
glossy sable
@jade valley but you're still here
@heady ether About what?
@wet geyser Elaborate on that
eager bridge
Ok I donโt know whatโs going on but I am tired of being killed by my own team mates. I just went to report three people who I was playing in Europe server and it said they were off line like 2 sec after they killed me I was watching them play and it said they were off line.
I am pretty tired of this happening it is a problem that has been getting worse every time I play
@wet geyser just set marker to further point on plane track the jump as soon as you can and land away from your marker. Just jump and fall straight down to any buildings below at beginning
sudden relic
@wet geyser set marker 1700 meters.. Look at that direction when Inside place and keep camera up look at 1 side of place and sky.. Now jump when 1700 meters away or 1600..keep camera up towards sky.. Keep going straight..when parachute opens leave controls and let it just glide.
stone atlas
@blazing saddle
Kindly take the issue to #emulator-support, @stone atlas.
they told me same from game not emulator
sudden relic
@eager bridge click other thier profile and report as greefing, harming own team.. It's all u can do
dawn yarrow
Is it possible to refund my 2 last purchases made a month ago?
Dont care if account gets banned or negative uc
glossy sable
lol no you can't
uncut island
Hi guys, I worked for funplus as a supervisor for the players in the Arab world. My job was to supervise them and discover the defects and gaps. I have succeeded in uncovering many of them. I have experience and a CV and I want to work with you without pay.
dawn yarrow
@glossy sable not a single way to do it even via support?
glossy sable
@dawn yarrow 1 month is too long
lusty plaza
How to contact pubg mobile ? It is becoming too jokes now , banning without a reason not answering any message via email and inside the game customer support controlled by bots !
jovial oriole
Some parts are sped up
Here we see a guy phasing through walls, aimbotting and wallhacking (he also super jumped before I managed to turn on screen recording)
Itโs the yellow #1 guy, please ban, donโt know about the team mates tho, they might be probably are clean.
Iโm posting here because I forgot to report ingame
jovial oriole
How to report in game after game has ended?
glossy sable
Get their IGN, go to their profile, Tier Info, there's a report button.
Upload that video to a video host, like YouTube for example, and send them the link.
quiet oxide
What is best tablet for pubg?
covert hound
iPad
quiet oxide
And iPad pro 10.5 is good?
neat turret
All you need is the 2018 iPad. Other ones don't have access to any higher settings.
quiet oxide
Bootleg, Iam amater.. please send me link on best tablet for pubg.. bucket is max 1000โฌ
neat turret
Kk
glossy sable
night cloak
@molten crown @warm wren my Facebook account connected to my pubg account was hacked, and I'm not able to login anymore. I contacted in game support and they said to contact here and tag a mod, so I'm trying to see if someone can help me.
All my friends were removed and this was the last screenshot I could take before I wasn't able to login anymore
molten crown
We canโt do anything about it here as we donโt have control of game accounts or Facebook accounts. You will need to get with Facebook support about your hacked account and apply higher security to it.
jovial oriole
@glossy sable I would do that, but I donโt speak or write arabic, so itโll be fairly hard to get the name of the said guy
How do I get this in text?
languid ember
ูุณูุณู
haughty cypress
@jovial oriole
Arabic is a Semitic language that first emerged in the 1st to 4th centuries CE. It is now the lingua franca of the Arab world. It is named after the Arabs, a term initially used to describe peoples living in the area bounded by Mesopotamia in the east and the Anti-Lebanon mountains in the west, in Northwestern Arabia and in the Sinai Peninsula. Arabic speakers themselves generally do not distinguish between Modern Standard Arabic and Classical Arabic, but rather refer to both as al-สปArabฤซyat ul-fuแนฃแธฅรก
languid ember
?
jovial oriole
Thanks.
Too me it looks like someone drew random lines, but in cursive.
languid ember
That is the most false definition of something I ever heared.
Whatever you got it from it's false. Please don't get me wrong, I do appreciate your effort in searching but being an Arabic person and learnt it for +14 years I am in a position that judges that information based on what I learnt. @haughty cypress
haughty cypress
blame wikipedia
languid ember
Yes I know I didn't blame you haha instead I appreciated your efforts
jovial oriole
I found his profile, but no report button
languid ember
Click on profile Top right corner I believe
jovial oriole
Where?
blazing saddle
Hello, @hushed coyote. How may I help you?
storm flumeBOT
Hello, @hushed coyote!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
grand star
Ain't be able to change the flag ? When I select it no thing happen it won't change I haven't change flag even for a single time
languid ember
You need to wait 60 days if you already chosen one in character making.
If you didn't choose that means it's still counted as a choice in the character selection and you must wait 60 days to be able to change it again if I recall correctly, I may not a very reliable source, wait for mod reply.
scenic sentinel
Hello pubgm support please help me .The hacker is hacked my account. And he always trying to login again and again from another location. He hacked my facebook id so I have another social media account so I can login.But after some time he used hacks to play pubg Mobile in my account.And banned for 10years.So please can I help me please.U can investigate I am ready for it.
blazing saddle
Hello, @scenic sentinel
Social media account security is the users own responsibility. The game or the staff team is not reponsible for the user giving out sensitive information about the social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the problem to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.
scenic sentinel
@blazing saddle now I should want to contact in-game customer support. After I am giving proof. I can get my pubg Mobile account back from 10years?
blazing saddle
@scenic sentinel Refer to faq subpoint 6.1 in #481198147478224896 channel.
scenic sentinel
Ok thanks for helping @blazing saddle
night cloak
Does anybody know about the issue with gyro on and the cross hair just pulling up?
raw lark
pseudo zenith
is there anyone
blazing saddle
@night cloak Check the report in #555492558428700682 and react with a ' :+1: '
junior plover
In the new update which will be 16/10 some people say that their will be option so that we can unlink social media account from our pubg account is that true?
sudden relic
Any one from support here?? I need to know if it's possible to get tier reset back to bronz 5 from quonquror and still be able to access account the next minute.. Please tag me on reply
night cloak
@sudden relic Die willingly in all matches U'll reach bronze pretty quickly
shell garden
If teammates shoot you in tdm it resets the timer for you to heal. So if youโre at low health and your teammate keeps shooting you, you never heal up
Source: had an idiot on my team
feral isle
Is Pubg mobile banned in Bangladesh?
vapid raven
My account was blocked for 2 months, for what? Could you unlock my account? Please, I donated a lot and I want to reach level 100 royal pass, but my game account was blocked for 2 months
@neon patio
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @vapid raven. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
feral isle
@light trout is pubgm ban in Bangladesh?
light trout
@vapid raven You should also read the recent message in #community-news.
@feral isle We currently have no information regarding that. Have your government announced it officially?
feral isle
@light trout No..But we can't enter the game without vpn... There are also voice issue without vpn
vapid raven
@light trout :c ok( I will not get level 100 royl pass(
light trout
@feral isle Yeah, we are already aware of that. Contact to your ISP for more information.
sudden relic
@light trout hi can u help please
@night cloak in 1 days its not possible to get back to bronz 5 like a fresh new account.. Even if u die really early in bronz 3-4 u still get + points
pale plaza
Hello ISP is saying that they have got orders from goverment to stop pubgm in bangladesh
What should we do nwo ๐
rough sleet
hello
I have met a squad hacker and wanted to know if apart from reporting them in the game ... I could report them here with a video
opaque mist
@rough sleet no you can upload it to youtube and submit it to cs in game tho
rough sleet
@opaque mist yes I already uploaded the video. ..but now where do I send the link?
opaque mist
go to settings and i belive in the bottom left corner there should be a button to contact them
rough sleet
ok thanks
heady bloom
This invisible hacker are invisible to kill
I shot him 5 bullets with QBU
He's not even healing him self
This are the only reason why PUBG players being racist on me
light trout
@heady bloom It is just a visual glitch, happens very rarely
spring void
And how does that make people racist on you?
opaque mist
lmao
heady bloom
I sqw blood when he was shotted
@spring void because I'm Chinese
This days Chinese are presumed as hackers
spring void
@heady bloom now dont start that, i have already said you we cannot change that, just dont play with randoms or dont turn on VC most people are toxic to everyone
median pelican
Can anyone please tell me how to download PUBG mobile 0.15.0 beta version?
heady bloom
@light trout Do you want me to make video on this guy to prove he really was hacker??
spring void
@heady bloom no go prove that to ingame CS
storm flumeBOT
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @median pelican.
heady bloom
@spring void @light trout. You sound like you never seen hacker before
I send you the picture and you assumed it was a glitch
Guess what you're barely naive
I have no idea how long have you been in this game.
I could justify more than just that picture
hasty belfry
Then prove it to CS
heady bloom
@hasty belfry CS isn't really effective
night cloak
Dear @heady bloom!
Only in-game customers support can ban or unban a person/player.
Here we only provide solutions for client sided issue. Hope you understand!
heady bloom
I want everyone to acknowledge there's new type of hackers to raise awareness against them.
night cloak
Ok. You can give your suggestion. A moderator or contributor will note it.
heady bloom
This is more than just ban the hacker...This could prevent hackers from existence
Imagine if all players have one enemy instead of fighting each other except hacker
No matter what game mode they're playing
light trout
@heady bloom You have already been answered. If you believe he was a hacker then just report him in the game, refer to FAQ 5.1 for more details. There is no need to continue that topic here.
heady bloom
Why hacker can easily attack the game
light trout
Android is an open source operating system, anybody can modify the source code very easily.
night cloak
@heady bloom kindly, end that topic. The team is working hard to ban cheaters. They ban cheaters everyday! Check it here #news
mild saffron
Is anyone knows how to contact tencent
night cloak
@mild saffron you can use their email @ #613267301243944960
mild saffron
@night cloakthey r not replying me
night cloak
@mild saffron why you need to contact with them?
mild saffron
@night cloak My account got banned for no reason for 10 years
Im playing from season 2
Never ever cheated or used any kind of third party app
hasty belfry
#481198147478224896 subpoint 2.9
night cloak
@mild saffron Use File Claim(yellow button ). They will review your account.
Makes me wonder if the ban lists are true players or again a fake information to save the tencent reputation, while still seeing high tiers and level players running fast and jumping high.
Im not welling to cheat, but Im welling to pay to tencent an anticheat supscription lol if only money makes them happy and do their job.
wise scarab
When log in issues fixing in Bangladesh?? Who will fixing?
mild saffron
Is any chance to get unbanned
night cloak
What? Id?
mild saffron
I got banned for 10 years For no reason
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @mild saffron. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
@mild saffronno
grizzled lark
All account suspensions are justified, @mild saffron. This means that no accounts are suspended without a proper reason. Due to the violation of "Tencent Games" terms of service your account has been suspended. If you think your account has been suspended unfairly or you want any explainations about it, use the File Claim option in the ban notice and contact the customer support. Read the #481198147478224896 2.9 for more details about banned accounts and #481198147478224896 6.1 to contact the customer support.
radiant storm
See only weapons and donโt registration hits on enemy
Just see only weapons enemy
sturdy zodiac
My PubG Mobile has been Hacked and I am trying to recover my account . I have spoken to PubG mobile customer service team and still can't find any solution into this matter. They say my case is under investigation I have provided all the proof to support this matter. It is so frustrating . I can't do anything rather than watching that hacker destroying my reputation ,name and my account. He is taking full control of my account as if it his account. I have sent lots of money and hrous to build my account. I am so disappointed that the developor of this game can't stop these looser(hacker). Shame on you pubgM!!! ..You have knowledge and idea to develop this game and and earn lots of money from us, but don't have any idea or knowledge to block or stop thsese hackers and protecte us .
somber vine
many said keep a file claim, and after this step nothing comes, how to go foward from here? my account is banned for 3 months for no reason
royal zodiac
Stop hacking lol @somber vine
somber vine
@royal zodiac can u explain what is ur role here in this DC channel?
night cloak
It happens while spectating if your connection is not well @radiant storm.
You need to wait for response from customer service @sturdy zodiac.
royal zodiac
I have no role but I can still send messages right ?๐ @somber vine
night cloak
Unfortunately we cannot help with that. The only way to recover your account is through customer service or wait till the suspension period gets over. We only manage discord server and have no contact with the team managing suspensions @somber vine.
somber vine
@royal zodiac then stop spaming like a babysitter, no one ask ur help. we message here to get help from admins not babysitter, thanks for ur info about hacks lol
@night cloak i did contact but no reply for 3 days
you have another email of them?
haughty shadow
night cloak
We cannot help as I stated above.
haughty shadow
Today we killed a speed hack ^
night cloak
The email address of pubgm is given in bottom of #613267301243944960 .
somber vine
i see that, but no reply from that
haughty shadow
His ID is 5609278391
night cloak
Nice @haughty shadow. Report him and you are good to go.
haughty shadow
This guy's average travel distance 40km+ lol
night cloak
Hello i have install ios 13 and now my game frozen when i play why?????
silent locust
Guys is there is any further news of BD Server?
young vessel
Hey i was playing sniper training with my friend and suddenly my account got banned for one year
silent locust
I thought i will go to crown tier in my Holidays but... for this i am still in diamond..๐ญ ๐ซ pls fix this i have only 2days of Holiday remaining๐ญ ๐ญ
silent locust
@night cloak there is an option in game report while spectating u can see bottom right of ur screen
night cloak
i wanna send a picture when he fly
silent locust
Video maybe better than picture
mild saffron
Hey im not in list of banned player published by pubg of 10 oct
I got banned for 10 years for no re
young vessel
@night cloak no what i can do
silent locust
But is there any solution yet here of BD server?๐ญ๐ญ๐ญ
mild saffron
Please help me guys i want my account back
silent locust
@mild saffron have u played with hacker?
cinder summit
hy
silent locust
And u are saying that ur id name was not on ban list? Then we can say its a glitch or bug of PUBG maybe
spring void
@cinder summit yes file editing isnt allowed
cinder summit
ok thanq
grizzled lark
You have already been answered several times, @mild saffron. Don't ask the same question over and over, nobody here can get your account unbanned, so kindly don't do it again.
cinder summit
hey bro there's a hacker with 70+ kd
storm flumeBOT
Hello, @cinder summit!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
mild saffron
@grizzled lark im not asking u so please keep shut
grizzled lark
So whom are you asking, @mild saffron?
mild saffron
@grizzled lark not u for sure
grizzled lark
Nobody will help you here, good luck.
somber vine
@mild saffron no bro, he have a role
storm flumeBOT
Hello, @cinder summit!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
mild saffron
@somber vine I dont care
night cloak
@radiant storm this is a new hack, the player will be invisible.
sudden relic
Any support here?i need important imformation and also want to share something usefill
wet dove
Every game we played there is a hacker ! And no band for those guys !!
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @sudden relic. Remember to read through #481198147478224896 before asking questions in the support channels.
bold siren
Please report the cheaters in-game, @wet dove. We cannot do anything about it as we repeatedly said. It takes time but they will be suspended.
wet dove
Suspended for a one week maybe but there is no band 10 years for those!
supple horizon
@bold siren file config would be get banned?
sudden relic
@bold siren is it possible for quonquror player to go from top 100 rank to 1200 points bronz 5 In just few hours?
spring void
@supple horizon yes file config isnt allowed
sudden relic
I mean acc needs to get Banned for tier reset right?
supple horizon
@spring void okay , my friend doing that
spring void
Tell him not to @supple horizon
supple horizon
@spring void i said him
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @sour grotto. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
sudden relic
@spring void Can you please answer my query
spring void
@sudden relic tier reset
night cloak
@harsh anchor
sudden relic
Yes tier rest happens only due to ban right?
And ban means minimum 1 week ban for tier reset?
spring void
@sudden relic no, it may even be 10 minutes
After temporary suspension the tier may be reset
sudden relic
10 mins ban causes tier reset? I have never heard of that before from any where
spring void
I have seen some players report it.
sudden relic
Well I have a player on my list.. Was I'm top 100 rank.. Now in bronz 5 and he's still able to login and use accoumt.. So I was wondering how it was possible
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
spring void
@sudden relic ask him what happened
sudden relic
But I have never seen any one report 10 mins ban causes tier reset
He's Chinese don't comunicate.. One of those proud hackers
night cloak
why my account banded for 3 month? i was NOT HACKING OR DOING ANYTHING ???? YOU ALLL DINT BAN HACKERS BAN FAIR PLAYING PLAYERS @harsh anchor
sudden relic
Edited his name bcaz making video On ban recovery issues
spring void
@night cloak all accounts are banned reasonably you can contact CS and file a claim if you want to
dry trellis
sometimes my aim gets thrown off when I ADS, usually top left
spring void
@dry trellis try repairing from login screen
dry trellis
Tried, it happens very rarely
night cloak
@spring void i have file claim but no reply
sudden relic
@spring void A suggestion.. Hackers always have special characters in thier name.. So my request to devs is add option to send any 1 kind of popularity gift which spectating opponents..and add sent recent gift option on popularity page to see who we recently or recent 10 gifts to.. This way we can send gift to hacker and get them on our sent gift list and then can report them with proper video links of thier game play attached with the report.
spring void
You can report them while spectating anyways @sudden relic
sudden relic
It's very hard to serch for hackers on add friends list with thier special characters.
somber vine
now 3 hackers teamed up together in a duo match, this is awesome, thanks pubg m ๐
sudden relic
Yes but to make things season for support a video proof would be useful for Garanteed ban..
Easier for suport *
Any ways kindly please pass suggestion on.. I think it will be very useful to keep track of players good or bad who kill us
@somber vine it's not PubgM when it's on emulator.
somber vine
lol then pubg m must bann gameloop since they promote emulaters
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
bold siren
You guys act like the game doesnโt do anything against cheaters, I understand the frustration of getting killed by a cheater when you were finally having a good match. But they always try their best to suspend all of the cheaters, no need to come here and complain about them here, we donโt deal with them. Feel free to check out #news, over 2500+ cheaters get banned every week. Pubg Mobile has a lot of players and obviously there is no games without any cheaters.
clear aspen
Plzzz help me
bold siren
With, @clear aspen?
clear aspen
My I'd banned no any reson
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @clear aspen. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
bold siren
File the claim and wait patiently, @clear aspen. I canโt help you with that.
somber vine
@bold siren bann chaters is not a solution, they keep making more and more accounts when they get banned, and everyday we getting killed by a hackers
sudden relic
@bold siren I understand and if u look at my msg I didn't post anything against how slow support works against Hackers.. I just want to make this easier for support and not just me.. There are many who want to do same and do our part by making videos as Garanteed proofs and atach the links with in-game reporting to fasten up the process
spring void
@somber vine you have been answered already move to different channels and dont clutter support channels
clear aspen
Plzzz help me I have no any idea plzzzzxx
somber vine
@spring void sorry i didnt get any answer yet, since for 3 days
clear aspen
Plzz help me any budde plzzzz Help me plxz
bold siren
Yeah, exactly. The game has a lot of players and the cheaters still manage to make new accounts after getting suspended. But if you report them correctly, I believe they will get banned again.
As I said, no need to complain about it here, we do NOT ban cheaters here.
clear aspen
Plzzz Help me plzzz Any plzzz๐ญ๐ญ๐ญ
bold siren
Stop, @clear aspen. We canโt help you here.
clear aspen
Why
sudden relic
We just need a way to keep track of hackers who kill us.. Adding them as friend or searching for them is not possible due to special characters in thier name.. So kindly please make tracking players easy some how.. Popularity is a very good option if can send 1 during spectating and get option to see sent list of popularity In our popularity pagr
clear aspen
I have no any idea plzzz help me plzzz
fickle gazelle
@clear aspen create new acc and play
clear aspen
My I'd all season Rp
fickle gazelle
Lost
clear aspen
Iam season 8conq p
bold siren
You can report them when you are spectating, that is why itโs important to spectate and report, @sudden relic.
umbral whale
I know one hacker which didn't get banned in this month
somber vine
@bold siren yes i understand what you telling, but even we report them correctly and get banned, they can make another account again. making a account is 1 minute work. and u will not get bann from 1 matching playing with hacks even someone reports you. this takes atleast 1 or 2 days ๐ฆ
umbral whale
Same hacker kill me
twice in this month
I record the clip of him and takes the screenshots of his profile
spring void
We dont provide support for banned accounts and hackers go to ingame CS @umbral whale @clear aspen @young vessel
sudden relic
@somber vine noting can be done about thAt.. It's a loop
fickle gazelle
Guys Pubg mobile report not wokring so report the real criminals in youtube who tell us how to hacking via mobile & emulator
youtube guidelines says no hacking videos of games so report them then they got guidelines strike
somber vine
@sudden relic seems to be yes, thats why this is bad
sudden relic
@fickle gazelle system is not strong Enuf to do that.. They can't go against youtube/google since those channels belong to google servers
fickle gazelle
pubg mobiles need only ucc
somber vine
@fickle gazelle 1000000%
fickle gazelle
play miramar because this map is open map so hacker was not playing on this map
Erangle and Vikendi hackers 100%%%%
somber vine
shanhok also
fickle gazelle
Sanhok 65%
Miramar 20%
sudden relic
Pro hackers only In Miramar.. All quonquror play Miramar for a reason
After ace when close to quonquror miramar is impossible
Changing server
fickle gazelle
Need Steam
somber vine
@fickle gazelle exactly
fickle gazelle
In Pubg pc there is no hackers For steam
Pubg m hack is easy so no one buy professional hack from tencent
somber vine
But still same, can make more steam accounts. In pc its because its paid but mobile is free
patent sand
Anyone please help me I'll get band 7 days but now I'll recover my account 7 days is over now but recently after two matches I will get band just 10 minutes but I can't understood why ? And in future for next game play can I will get ban? Please help me and please tell me my account is safe or not and now what I do?
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
fickle gazelle
pubg pc is not much 30$
buy it when discount
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @patent sand. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
somber vine
Free games have more useres than paid ones
patent sand
spring void
@somber vine go to #pubg-mobile
@patent sand refer to the pinned messages of this channel
patent sand
In feature any problems?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @patent sand:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
haughty shadow
Suggestion: add a channel for posting cheater videos (evidence).
wraith current
๐ฉ
light trout
@haughty shadow Cheaters are to be reported only in the game.
haughty shadow
That doesn't look like working. Hence my suggestion.
young vessel
I was playing sinper training suddenly i got a popup message then this message was shown
Is this a 3month or a year ban please confirm?
patent sand
@young vessel3month
light trout
@young vessel You get three months ban usually when you are caught regularly teaming up with someone who was cheating in the game.
fathom hollow
PUBG M play In Mobile Use Keyboard and Mouse Allow???
spring void
@fathom hollow no
young vessel
@light trout ok now tell me what i can do
light trout
@young vessel, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. It takes sometime for the response depending upon the number of support requests. You are therefore kindly asked to wait patiently.
quiet oxide
Hello, please, model
Apple iPadย Air (10.5-inch, Wi-Fi + Cellular, 64GB) - Silver
Has smooth + extreme?
haughty shadow
Yes iPad Air 3 can run smooth/balanced with extreme fps
young vessel
@light trout generally we get only 7 days ban so they can investigate
@light trout cheater are not getting ban but legit player getting ban why๐ค
blazing saddle
Cheaters do get banned. Check the partial list of banned players posted in #news or on our Official Twitter page, @young vessel.
silent locust
how to change region?
spring void
@silent locust in settings bottom
silent locust
i press but there is no way to change
i wanna change it to hong kong and play pubg
i cant wait for the fix of this network problem
light trout
@silent locust Can you show us in a screenshot?
silent locust
yes obviously!
giving u in 5min just wait
see
after clicking on change i can do anything no option for another region to change
@light trout
@light trout
waxen glen
Hello, we demand the addition of a 50 vs. 50 play method
blazing saddle
@silent locust You can change to a different country when the system detects that you are in that country.
silent locust
?
blazing saddle
@waxen glen Thank you for the suggestion. We will forward it.
spring void
@waxen glen ok i will forward that suggestion
blazing saddle
@silent locust If you want to change your country to China, you have to be in China, but you are currently in Bangladesh.
silent locust
then what i can do?
blazing saddle
Go to China?
silent locust
...
spring void
dreamy marten
is it possible to send an elite royale pass for someone as a gift at the beginning of season 10?
silent locust
how do this detect my location???
spring void
@dreamy marten yes at the beginning, unless devs decide to remove taht feature
@silent locust no you cannot change it using VPN 
dreamy marten
Cool, I thought that works for the normal royale pass only, thanks!
raven wadi
I use game booster in my redmi phone. Is it against policy?
Ccoz without it my game lag when i am near a squad or 2
blazing saddle
Well, you are currently in Bangladesh, so it is not possible to change the country unless you actually go to thay country, @silent locust. Contact ingame customer support for further queries.
@raven wadi Is it an inbuilt application in your device?
blazing saddle
@raven wadi Then there should be no issues.
ripe yarrow
Any support here ?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @ripe yarrow. Remember to read through #481198147478224896 before asking questions in the support channels.
blazing saddle
@ocean fractal Regarding VPN usage kindly refer to this :
https://discordapp.com/channels/393088095840370689/481200416349224980/593145543333773312
ripe yarrow
My account was suspended for one week ....once i opened today i found that its banned for 3 months although it was off .... how could this happened??
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @ripe yarrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
jaunty peak
!rank
storm flumeBOT
This command is disabled in this channel, @jaunty peak. Please execute the command in #481204134859505684 instead.
frosty sphinx
@blazing saddle will we get banned for using gfx tool ?
grizzled lark
Yes, @frosty sphinx.
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, .
frosty sphinx
Thank you
blazing saddle
@craggy blade MVP is given to the player with the highest overall rating, which is an average of all ratings which includes the Kill rating, Survival, Damage given, Health regain, Support, etc.
craggy blade
@blazing saddle I have more damage and more health restored and the rest is same then why I am not MVP????
weak ember
When i m playing with 5 fingers and i press the fire button crouch scope and peek button(both with hold) it has some problems, the fire button doesn't shoot or the open scope doesn't work
Any solutions?
blazing saddle
It is the overall Rating, @craggy blade. Not just one or two factors.
Check the Ratings tab. The MVP of the team has a rating of 97.8 which is the highest in the team.
@weak ember Have you tried making use of the Repair Client option on the login screen?
weak ember
Yes, i also reinstalled the game
blazing saddle
Kindly report the issue in #555492558428700682, @weak ember. Check the pinned message in that channel.
hollow dust
Hacker in pubg mobile beta version
weak ember
I m playing 5 fingers claw on OnePlus 7 pro, i use scope and peek with open scope disable both on hold
blazing saddle
@hollow dust We do not deal with such reports here. Kindly report ingame.
craggy blade
@blazing saddle But how he get better rating than me ? My damage and health restored are greater than him then how his rating is greater?
hollow dust
@blazing saddle ok how can I know his name in the game?
blazing saddle
I told you, there are various other factors which also includes the Supplies picked up, Support given, Gameplay, etc, @craggy blade.