questions

[light trout]

@hushed flower Sorry for the delayed response. Have you ever tried repairing your game and see if the download issue gets resolved or not?
This drive contains ingame files of all three maps :
•Miramar - map_desert
•Sanhok - map_savagemain
•Vikendi - map_dihorotok
https://drive.google.com/folderview?id=1-3NKxcGAKXGEy_YmpKBkbJfNcs_dGgQa

Guide to manually place the file(s)
Step - 1 : Download the file(s).
Step - 2 : Go to Internal Storage -> Android -> Data -> com.tencent.ig -> files -> UE4Game -> ShadowTrackerExtra -> ShadowTrackerExtra -> Saved -> Paks
Step - 3 : Paste the file(s).
Step - 4 : Restart device and enjoy the maps.

Note : This solution is only for Android mobile users.

[night cloak]

Please contact with your ISPs to figure out when they will stop blocking the game.

[glossy sable]

@maiden salmon It's been a month it's released, but not out, for some reason the devs chose not to announce it publicly this time.

[night cloak]

Hi

[hollow dust]

@maiden salmon download taptap and search for pubg mobile beta

[blazing saddle]

@tidal radish As said multiple times previously, we will inform the users as soon as we get any information about this issue. Kindly be patient.

[sweet sail]

@blazing saddle So when will be information out ? Next year ? 2021 ? 2022 ? 2023

[bleak copper]

Hey!
I'm from Bangladesh.We are facing problem on loading the game...Many isp said that the game is banned here...

So i'm actually confused if its banned or got some server issue

Can anyone tell me if its an server issue or it got banned?

[blazing saddle]

@sweet sail Just be patient.

[sweet sail]

@blazing saddle It has been 5 days already . Pubg dev doesnt have any news yet . Lol . Are you guys kidding us

[next cradle]

PUBG banned maybe 😢

Our ISP said theta game is officially banned and it is government issue

[bleak copper]

But we are able to by switching the wifi off and reconnecting after the log in page loads

[next cradle]

@bleak copper but some are not able to play

[sweet sail]

@next cradle Yeah I'm 90% sure about that . But what the hell are dev doing. They dont even speak about this . 4 days still sorting out what the actual issue is . Ohhh !! I m sorry i forget they are busy in making customes

[next cradle]

Yes

Busy in adding bugs and glitches and adding more hackers

[bleak copper]

@next cradle what isp u r using ?

[next cradle]

@bleak copper Amber IT

[sweet sail]

@bleak copper If it would have been banned . There is no way you could open the game without vpn .

[bleak copper]

@sweet sail thats the thing
Its really confusing

[next cradle]

@sweet sail i think game is 90% banned not fully

[bleak copper]

Like the govt will not banned it without any information

I dont think there's something like % banned

[sweet sail]

@next cradle There is no such thing . Yeah a gf can be half gf . Ban is ban not half ban

[bleak copper]

Any other country facing the issue?

[sweet sail]

@bleak copper Only BD

[next cradle]

So what about ISP there are saying game officially banned 😅

[bleak copper]

They are lying

[sweet sail]

@next cradle If you will open the game and wait for 6-7 min . It will open by itself .

[bleak copper]

Coz they dont wanna risk their business for game issue

[next cradle]

Salman ok

[bleak copper]

Even many people got banned for using the 1.1.1.1 app

[next cradle]

@lime juniper what is your team doing its been 5 days game not working in Bangladesh 😡😡😡

[sweet sail]

@bleak copper That is the thing . 1.1.1.1 is a safe app . But lot of players disconnect that thing during match . Which get them ban . There are more of illiterate people in bd

[next cradle]

Salman 100% correct

[glossy sable]

It's not "our" team but ok

[spring void]

And it isnt tencents fault too

[bleak copper]

The main problem is everyone is busy in spreading rumour like game is banned etc.

[glossy sable]

[sweet sail]

@spring void it could have been more better if pubg confirms

[spring void]

Feel free to continue in #pubg-mobile

[next cradle]

@spring void so why they arent saying anything that game banned or not busy in adding bugs?

[spring void]

Because they are investigating and need time

[bleak copper]

5 days are enough to fix or confirm

[glossy sable]

Because of lack of response from the ISPs side.

There's no government ban, that's for sure.

But for now, it seems it's the ISPs that block the game.

No official information on it yet, that's all we know for now.

You can still play the game by changing your DNS.

[tight walrus]

Is it true?

[glossy sable]

Again, it's not Tencent Games' "fault", and even less ours; it's just the lack of response from the Bangladesh ISPs.

@tight walrus Yes, but I would recommend using the link provided in #news.

[next cradle]

Tencent should take some strong action then

[glossy sable]

There's nothing they can do.

[next cradle]

If this problem was in ind it would get fixed in a day cause they get most money from India

[glossy sable]

Same than the Vietnam situation; there's a VN version because of the government restriction.

In India it got solved faster because they replied, in Bangladesh they still don't have any answer.

[stone badger]

there is no use of giving text here because theg will fix the problem regarding bangladeshi issue when they will be willing to fix. they are just ignoring us.

[glossy sable]

They're not, but ok

[bleak copper]

Is it ok to change the dns without using app?like on router's setting?

[glossy sable]

Not sure about that, so I wouldn't recommend.

[bleak copper]

@glossy sable and please do ask the developers to do it fast coz it's really irritating and most of us are dying in water for match loading issue

[glossy sable]

I can't

[sage bridge]

I have a question , How do i raise a bit FPS any hints or anything? am i able to lower the graphics a bit manually outside the settings to gain more smooth play?

[glossy sable]

No, only way to do that would be to manipulate the game files, which is breaking the Terms of Use thus leading to a ban.

[sage bridge]

ohhh than nvm ok thx for info...

[distant escarp]

Hey, I got Daryl outfit but it didn’t show up in my inventory

@glossy sable

[sterile mango]

@distant escarp my point still not enough to get daryl.. how can you get it so fast

😄

[distant escarp]

@sterile mango it’s for gambling under treasure

[sand ruin]

#removeban I got ban for 10 years without doing any thing please help me to get out from ban!

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @sand ruin. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[spring void]

All accounts are banned fairly

[sand ruin]

@spring void i didn't do any thing please tell me what i do next

[spring void]

Refer to above message by @storm flume @sand ruin

[sand ruin]

@spring void i go on #481198147478224896 but it say i don't have permisson

[spring void]

Go to #481198147478224896 and scroll till you reach point 2.9

[sand ruin]

😩

[spring void]

Hello!

Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.

All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.

Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. Consider yourselves warned.

[night cloak]

can I sign out of the prime account on the pubg and log in to another pubg account with the same prime account?

[wise tinsel]

Hy there is no ban from Isp in Bangladesh

[storm flume]

Please refer to this channel's pinned messages for further information, @wise tinsel:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[wise tinsel]

@storm flume I checked it

[spring void]

Staff is investigating please wait

[night cloak]

@spring void can you help me?

[idle wagon]

Hey whatsup

[wise tinsel]

@spring void where is the problem man

[spring void]

@night cloak i am afraid i dont understnd your issue

@wise tinsel the devs are investigating the issue please wait

[idle wagon]

Anyone tell me what is the exact time to slove our issue in Bangladesh

[night cloak]

I have a prime account but it's already signed on one pubg account, can i disconect it from the first account and conect to another one?

[spring void]

You have to wait until an announcement, we cant confirm any time @idle wagon

@night cloak are you talking about amazon prime? If so i am unaware ofthat i will ask someone else to help you

[idle wagon]

@spring void is pubg banned in Bangladesh? It's true news

[night cloak]

Yes amazon prime with the skin reward

[spring void]

And i dont beleive you can unlink and unlink it to a new account

[night cloak]

No, i want to unlink it and then login to another account

[wise tinsel]

@P @Pro Plays🇵🇰🇵🇰 what is the problem

[night cloak]

My brother has logging on my account without my approval

[idle wagon]

@spring void tell me is pubg banned in Bangladesh it's true or not

[spring void]

@idle wagon we cant confirm that as mentioned already stop repeating same questions

[idle wagon]

Okkkkkk

[blazing saddle]

@night cloak You cannot unlink it. Only one amazon account can be linked to one game account.

[night cloak]

Off, my brother is so stupid then

[wise tinsel]

@spring void at first pubg mobile tall that they fixing bugs. Then they said that Bangladesh government Ban. But there is no ban from Bangladesh

[idle wagon]

Please slove our issue as soon as possible

And we need a separate server

[civic quartz]

Today I cant even access the official website of pubgm from Bangladesh

[spring void]

@idle wagon you have been answered if you dont move we have to take actions against you :(

[wise tinsel]

@idle wagon bro they ignoring us

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.

[spring void]

Enough move ^

[idle wagon]

@spring voidsry

[civic quartz]

PUBG should give Bangladeshi players a clear answer wheather PUBG is banned here or not?

[spring void]

@civic quartz they are investigating it, please be patient. They need time

[civic quartz]

🙁

[wise tinsel]

@spring void I have a question

Please tell me pubg mobile ban in Bangladesh or not.

[glossy sable]

@wise tinsel @civic quartz There's no clear information.

[idle wagon]

Pubg mobile is love❤️

[wise tinsel]

@glossy sable is it joke

[glossy ice]

Help me i am getting ban for reason

10 min ban , after knock a enemy it says data has changed

[wise tinsel]

Kader

[glossy sable]

@wise tinsel The ISP from Bangladesh are not responding.

So blame it on the ISPs, not PUBG Mobile.

[civic quartz]

Pubg mobile et www.pubgmobile.com

[glossy sable]

There's not state ban, but it seems it's the ISPs that are blocking the game.

[glossy ice]

Yes its Bangladesh govt fault not tencent's

[night cloak]

@glossy sable true

[glossy sable]

But we still have no official answer as they don't answer.

[glossy ice]

@glossy sable help me

[civic quartz]

We are not blaming tencent or pubg. We are just saying to give us clear information!

[glossy ice]

I am getting a 10 min ban , after knock a enemy it says data has changed

[glossy sable]

There's nothing we can do about it, just be patient.
Your only way to play is to change your DNS, check the pinned message.

@glossy ice Check the pinned message about it, Data error with your client.

[night cloak]

@glossy ice are you using any VPN or DNS Changer?

[silent locust]

Still no further news of BD Server?

[glossy ice]

@civic quartz yes the clear information is Bangladesh govt has block PUBG Mobile

[night cloak]

@silent locust No.

[wise tinsel]

@glossy sable yes I know. @glossy sable but why we blame isps . We play this game . We spend money in this game . So pubg mobile need to talk to isps

[silent locust]

-_-

[glossy ice]

@night cloak yes 1.1.1.1 Cloudflare dns

[glossy sable]

@wise tinsel Did you even read my message?

The ISPs are not responding.

[night cloak]

@glossy ice do you disconnect it during the match?

[glossy ice]

Nope whole time connected

[glossy sable]

For further discussion please move to a discussion channel, @wise tinsel.

[silent locust]

man.. when this will be fixed after this season ends?

[tepid stratus]

1.1.1.1 warp is safe or not?

[glossy ice]

One time my mobile data automatically turned off and on ,thats it

[glossy sable]

We don't know, ask the ISPs @silent locust

@glossy ice Well, as you said, that's it.

[silent locust]

i will become noob from pro if i dont play pubg for a week

[glossy sable]

@tepid stratus Yes.

[tepid stratus]

@glossy sable safe?

[glossy sable]

@silent locust You can still play by using a DNS changer.

[silent locust]

i thought i can be in crown tier this season

[wise tinsel]

@glossy sable you told that isps not responding . How can we ask isps

[glossy sable]

@tepid stratus Wait, I think I've read somewhere Warp didn't work anymore.

[silent locust]

how to change it? change it to what? and what is ISPs?

[tepid stratus]

@glossy sable then?

[night cloak]

||overloaded😌||

[glossy sable]

@wise tinsel That's the point, so you understand why we can't do anything either.

[glossy ice]

Because i got a message then my data turned 3G then again 4G

@night cloak why i got ban? Data error after knocking enemy?

@night cloak are you avenger rockx anyway?

[silent locust]

change my dns to what man?

[night cloak]

@glossy ice while using DNS Changer, if you disconnect your network, you will see "data error" message. || I was 😌||

[glossy sable]

@glossy ice Please move to a discussion channel for further discussions.

@silent locust Check the pinned message.

[storm flume]

Please refer to this channel's pinned messages for further information, @silent locust:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[knotty gull]

@glossy ice Het

[glossy ice]

@knotty gull what?

[wise tinsel]

@glossy sable bro do you Know grameenphone

[knotty gull]

@glossy ice it is not the problem of gvt

It is the problem of the TENCENT SERVERS

[open mist]

Hlo Pubg Mobile i've opened 10 Classic Create With Coupon But they Cutted My 1080 UC How Can i Refund That UC Tell Me i am in So Trouble😖

[wise tinsel]

@glossy sable I can't play now with dns1111 . @open mist lol you can't

[night cloak]

We don't have enough information about the issue in Bangladesh. From PUBG Mobile side they have investigated but they found no issue from their side If you can't play, kindly use DNS Changer to access the game (description in the pinned message).

Kindly move to #pubg-mobile or #chat / #622098914660712472 .

[wise tinsel]

@night cloak than talk to our government

[glossy sable]

You think it's that easy?

[hasty fjord]

Hey does anyone have pubg beta 15.0 download link for IOS ??

[wise tinsel]

@glossy sable tall me. If this problem from India. Pubg mobile fix it within an hour is it

[glossy sable]

No.

[somber vine]

can i speak with a admin here? today my account is banned for no reason. the banne message said it is violating regulations..... but i never use any 3rd part application. am playing pubg since season 3 and have buy UC and royal pass. why do we are getting banned? am using official gameloop emulater. please let me know any issue with me. sorry for bad english

[glossy sable]

If you do not require support, move to a discussion channel.

[wise tinsel]

Where is discussion channel

[glossy sable]

@somber vine Review the Terms of Use to know if there's any rule you would have broken, intentionally or not.
If you feel the ban was unfair, use the File Claim option.

@wise tinsel -> #pubg-mobile

[violet kindle]

🇦🇱

[somber vine]

@glossy sable sorry i dont see anything help in that file claim option, is there any other way to contact your support?

[glossy sable]

@somber vine That's the best way to appeal a ban.
However you can always try the e-mail, [e-mail].

[somber vine]

oki i will try this email. is the same support team is in this both disocrd channel and that email?

[glossy sable]

No, we're volunteers here and are only managing the Discord server.

To get to the devs, it's through the in-game Customer Support, or the email, but the in-game CS stays the best way.

[somber vine]

oki thanks, have a good day

[frank surge]

Hello, Is there any error with my pubg mobile when I log out of my Twitter account suddenly I cannot log in back with the message popped up "Cannot complete the action"

[wise tinsel]

Sometimes I use vpn. Now I don't use vpn. I will ban or not

[spring void]

Use of vpn is not recommended, however if you have already stopped dont worry

[wise tinsel]

Thanks

[tidal radish]

can i play pubg without vpn

[glossy sable]

Use a DNS changer, @tidal radish.
Refer to the pinned message.

[storm flume]

Please refer to this channel's pinned messages for further information, @tidal radish:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[tidal radish]

tell me a pc dns changer

Nitro is gon, i cri 🎃tell me a pc dns changer

[glossy sable]

We provide support for mobile here, if you play on Emulator, go to #emulator-support.

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @tidal radish.

[tidal radish]

where is the emulator support

[glossy sable]

Read the bot's message.

[tidal radish]

no one is replaying

[glossy sable]

You have to be patient, not everyone is active at this moment.

[timid sigil]

Hi,
I am a player from the players of Pubg Mobile. I have an error. I do not know what happened and I was sent a message like the following. You can not play in the global server. Please change the server to Vietnamese. ♥ ️

[spring void]

@timid sigil your account was logged into VN version, unfortunately you cant turn back

[coral maple]

How do I request my friend to be a partner

[spring void]

@coral maple from profile-> synergy/connection

[coral maple]

@spring void

But I do not see them

I want them to be a partner

[spring void]

Can you open your profile and send a screenshot @coral maple

[timid sigil]

are you serious @spring void

[coral maple]

I only see these 2

[timid sigil]

What I understand from your words that I can return to my account, which I spent over $ 1000 @spring void

[spring void]

@coral maple you may not have enough synergy with them

@timid sigil download VN version to play using that account

[night cloak]

You spent £1000 on a mobile game

[spring void]

go to chat channels @night cloak

[timid sigil]

are you serious😭

[glossy sable]

@timid sigil It's the Vietnamese government restriction.
If you used the VN version, you'll have to either continue playing on VN or play on a new account in Global.

[night cloak]

How @spring void how do I ive just installed discord

[timid sigil]

oh man

[spring void]

@night cloak search Google,we only provide support for glibal version this server isn't for PUBGM VN version

[glossy sable]

Yes man

[timid sigil]

1000 dollars went to me in this account, well you can return my money or not @glossy sable

are you serious

[night cloak]

I have set weekbooks of pubg but t it not sending messages plss setup and give

[glossy sable]

@timid sigil No we can't, and yes I'm being serious.

[pine ridge]

@surreal portal yes. Ppl facing this is. Use Discord for voice until the issue solved.
Sorry for the inconvenience caused

[night cloak]

Help me

[spring void]

@night cloak what do you meen by weekbooks

[night cloak]

@spring void weerkboks

[spring void]

[glossy sable]

Pretty sure he means webhooks.

[pine ridge]

@spring void I think he is talking about webhook

[coral maple]

@spring void I joined a classic match but the synergy did not go up is there a limit?

[spring void]

@coral maple no, are you friends? Just wait for a few minutes

[coral maple]

Yes we are

[spring void]

Restart the game amd check again? Or repair @coral maple

[tacit marlin]

Who know oc's discord

[spring void]

@tacit marlin can you clarify on what do you mean?

[hexed bay]

Can we add playing emote once after joining a team

[spring void]

@hexed bay is that a suggestion? If so can you detail on it, i will forward it for you

[glossy sable]

Not sure to understand

[onyx cairn]

This feature already exists, team join animation 😊
You can earn some by reaching the higher tiers, for example!

[glossy sable]

Oh that

[night cloak]

@lime juniper how to report a hacker in discord

[spring void]

You can't @night cloak

Report ingame only

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[night cloak]

A guy hacking PUBG game but still he didnt got banned even after reporting him

[glossy sable]

Refer to the bot's message.

[night cloak]

I have video recording proof of that hacker also

Season 8 conqueror player by using hack

[glossy sable]

Upload that video to a host website, such as YouTube, and send the link to the in-game Customer Support along your report.

[night cloak]

Ok , thanks sir

[glossy sable]

You're welcome.

[night cloak]

People ignore @storm flume. 😭

[storm flume]

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @night cloak.

Your username does not comply with our community guidelines, @night cloak. Feel free to request a different server nickname in compliance with #613267301243944960, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.

[cinder lance]

Pubgm dead game
Somany hackers :/

[vagrant onyx]

@night cloak yea if you exit on when you are in airplane
your point will cut off

@night cloak could be a bug
try to rest the game

[cinder lance]

@night cloak
Ur device nd internet maybe

[night cloak]

Any admins here

?

[cinder lance]

@night cloak
Just keep ur rom (internal space) free

Yeah its gonna help -_-

[night cloak]

Can someone help me?i need to talk to the admins

[cinder lance]

@night cloak
What problem?

[night cloak]

I want to switch to ios and my acc is already connected with google play and facebook but the problem is my fb acc was hacked and it got permanently deleted..so what to do now?

Help

[neat turret]

From your Android, go through Facebook and it should ask you to log in. IIRC you can tie it to a new FB account

[night cloak]

Cant understand what you r saying..i want to connect my pubg m acc with a new fb/twitter ac...as my old fb acc is hacked and it got permanently deleted..and google play doesnt works with ios

??

If fb account deleted nothing you can do

I think you can request for revoked on link for Facebook

By contacting the customer service in game

What will happen if i ask to revoke access?

Can i connect again to a new fb/twitter acc?

?

No support at all

@night cloakin the game a bot always talks with me..and it doesnt help

[patent scarab]

Plzz fix ur Bangladesh server

[dark tinsel]

@night cloak safest bet would be to connect to twitter first

then try the revoke option for facebook as Juhan suggested.

oh derp. but you can only connect to 2 options i think. that actually probably won't work.

[night cloak]

You cant understand i have already connected my acc with google play and facebook .and my fb got hacked and deleted and i want to move to ios

[neat turret]

and he doesn't have access to FB to revoke access 🙂

[dark tinsel]

oh i misread what Juhan suggested. I thought he said to email support to see about revoking fb access.

[neat turret]

You'll probably have to wait for a support response so they can clear the FB connection from your account. Just need to get it to where it starts connecting you to a live person

[night cloak]

Now what can i do?

My fb was permanently deleted long time ago .but now i wanna shift to ios .so i need to connect my ac with a new fb/twitter ac..can i do that?

[dark tinsel]

what @neat turret said ^

[neat turret]

You'll probably have to wait for a support response in game

[night cloak]

I cant understand what you r saying .i try to report it in the game customer service but there is no progress..a bot always talks to me

What is a support response

[storm flume]

Please refer to subpoint 2.3 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Yeah i understand that 2 social medai acc is maximum

But is there any option to dis link my old facebook ac so that i can connect to a new fb/twitter ac ..i want to switch to ios .is there any other option

[light trout]

So it means that you can not bind more accounts.
According to the FAQ 2.4, no you can not unbind any account.

[night cloak]

So that means i cant play in ios :'(

[light trout]

@night cloak Unfortunately, yes, you can not play on iOS until you recover your Facebook account.

[neat turret]

You can try contacting Facebook for help at facebook.com/help

[night cloak]

But my fb was permanently deleted .it cant be recovered its permanently gone 😫

[light trout]

We can not help you any further regarding this. @night cloak

[night cloak]

Yes i can understand that

Pubg should add some thing like tencent id just like supercell id in clash of clans so that one can easily play in ios and android

If a dead game like coc can do it pubg should also

[somber vine]

@glossy sable i send an email to the email address you provided me. Since now there is no reply, how nuch time will it take them to send a reply

[spring void]

@night cloak forwarded thanks for the suggestion

[junior plover]

How can I leave from crew ?

[light trout]

@junior plover Open your crew's page, tap on your name and select the option Leave Crew

[junior plover]

And how can i open my crew page if i can not click anything!

[night cloak]

@ToRoiD#1337
@night cloak
@Eirene#0028

Guys when i want to go in game my game will load after 5 mins but my net is ok and my ping is 90 after intering the game. Why is that? What can i do?

WiFi @night cloak?

[light trout]

@junior plover Go back to the lobby, click on the ^ button on the bottom right corner of the screen and click on crew option.

[hard spear]

My id was hacked and now I got reply from the hacker that he purchased this id in 60$
I want reply now he is miss using my id and pubg didn't take any action against it

[safe oracle]

@hard spearyou recover your id

@hard spearif you connected any social account this account plz recover your social accounts

[hard spear]

@safe oracle how my fb was disabled and when I opened with Google play it show this

[safe oracle]

@hard spearyour account connect a Vietnamese version of pubg mobile

[hard spear]

@safe oraclewhen i downloaded Vietnamese version it started with new account with level 1 and still someone using my id

[safe oracle]

@hard spearyeah if you login Vietnamese version of pubg mobile he started new level means level 1.

@hard spearand you can't back Vietnamese version to global version of same account

[hard spear]

@safe oracle but the hacker is still using my id what should i do

[safe oracle]

@hard spearfirst which social account are connected this pubg mobile

[night cloak]

Why i got banned?

[hard spear]

@safe oracle Facebook

[safe oracle]

@hard spearyou need to recover your social account then you play pubg mobile

[safe oracle]

@hard spear Once you login to the Vietnamese version, you can no longer play in global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now you'll have to either play your account in Vietnamese version or can create a new account in global version.

[hard spear]

@safe oracle I m not using Vietnamese version the hacker did

[safe oracle]

@night cloakwhen you using thrid party apps to access and modify game or using cheat then you ban

@hard spearbut you can't play global version if you log in Same account in Vietnamese version

[weary heron]

@lime juniper my account has been banned and i wasn't using any kind of cheats , can any
one tell me what are u doing u banned 3 of my friends and they were clean .
you must show some respect to people who played this game for 8 seasons u ,
u are kidding me i have normal statistics , normal headshots ratio ,
normal K/D and i haven't got more than 15 kills in a game what should i do now !

[hard spear]

@safe oracle but the hacker is playing with my old I'd with all upgrades h

[lime juniper]

How long?

[weary heron]

10 years @lime juniper

[lime juniper]

https://discordapp.com/channels/393088095840370689/481199545858916393/631848264349646849

[safe oracle]

@hard spearplz don't repeating same question . Plz check upar answer

[night cloak]

I didn't use any programs

[safe oracle]

@night cloakwithout reason pubg mobile didn't ban

[hard spear]

@safe oracle pubg support is not replying me and someone miss using my account
It's pubg's responsibility

[weary heron]

@lime juniper r u kidding with me is that the way you treat your players !
i was recording display capture with my ops u r kidding wiz me

[safe oracle]

@weary heronwhich type app you use to play pubg mobile

[weary heron]

@safe oracle game loop

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @weary heron. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[lime juniper]

No more discussions about it here.

[night cloak]

I'm also looking for a reason

[weary heron]

@lime juniper thanks

[safe oracle]

@weary heronplz file claim if you don't use any type of cheats and third party apps

[weary heron]

@safe oracle a bot answred me and i can't talk to some one

[safe oracle]

@hard spearif your account hack pubg mobile can't do anything because your social account hack . You recover your social account. Ok

[vernal cobalt]

when fix the server problem in Bangladesh?

[safe oracle]

@weary heronplz check again he said if you need someone talk to you

[weary heron]

okey i will try @safe oracle

[safe oracle]

@weary heronok

@vernal cobaltpubg side servers all good but BTRC blocked ip but Bangladeshi government didn't reply

[night cloak]

Here to report a hacker

[somber vine]

@lime juniper is there any server error with the pubg mobile? Because today my account is banned for almost 3 months for no reason. I did not do anything bad even

Like 3,4 days ago there was a glitch in Google servers and some YouTube accounts ans and email accounts was disabled for no reason and by now they was recovered again

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @somber vine. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[somber vine]

I claim a file through the support email which someone provide my few hours ago, will customer service reply on that email?

[reef valve]

1.1.1.1 DNs App is safe for pubg ?

[glossy sable]

@reef valve Yes, check the pinned message.

@somber vine I said the in-game was the best option.
You won't necessarily get an answer, if after a week you didn't get any answer, it's most probably because you have been denied.
Unfortunately there will be nothing we can do if that's what happens.

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[dry geode]

Should i update to ipadOS 13? Cuz some people tell that they have problem with 4+ fingers

[glossy sable]

It has been fixed in 13.1

[junior plover]

When will pubg add option so that the player can link and unlink social media account? Because a lot of people lose their pubg accounts because of this thing!

[glossy sable]

It has been disabled to prevent account trading/selling.

[junior plover]

and now nothing i can do because someone has linked his google play account to my game and he keeps logging in to my account:)

[night cloak]

@dry geode #pubg-mobile

[junior plover]

I already talk to customer service to revoke access million times and they keep ignoring me:)

I never see a bad customer service in my life like this

[glossy sable]

Do you have another account linked, @junior plover?

[junior plover]

Yes Facebook

[glossy sable]

First, secure your Facebook account so you don't get "hacked" again.
Then, contact the in-game Customer Support and ask them to revoke access to that Google Play Games account: they won't be able to log in anymore.
Be sure to use those exact words or you'll get ignored, @junior plover.

[swift python]

So uh. What happens if i dont update PUBG Mobile to the upcoming version 0.15.0? I won't be able to update it. Because by the time it's out i'll be elsewhere with no unlimited data plan to download the update say for 15 more days or so. Would i be able to finish my royale pass missions and play normally? (Minus the fact no one will be able to invite me to their teams if they have the latest version, Of course. Dont care about that). Thanks.

[junior plover]

I already contact them to revoke access million times!! But they keep saying that they are investigating and then they will come back when they gather more information. And it’s been now 2 months no reply and i talk to them again and same answer and they don’t do anything!!!

[glossy sable]

@swift python After the update releases you'll have something like a week before you'll be forced to update. Better start pushing RP 🙂

@junior plover Did you give all the information they needed?

[swift python]

Oh. So there might be a possibility the game won't function later on if i stay on the same outdated version

[somber vine]

Oki thanks. I will try to contact via the game also. And i see now what ever the company of this game pubg mobile is cheating on People's money. After we paid them they ban our accounts for no reasons and in every match i see many cheaters who is playing with 3rd part apps on the game and getting kills over than 15 (most of them dont have RP pass buy) and they are not getting banned even we hit reports, where pubg m do nothing for this. How ever if dont get my account back in 1 week I will reverse my PayPal payment of UC which i buy and take a refund. By the way thanks for your support

[glossy sable]

@swift python After a few days you'll get a message before the log in screen telling you to update, and you won't be able to bypass it (if you say "cancel" it just closes the game)

[swift python]

Ah. Well i'll try to get to 100 before it happens. I'm RP 82 rn (Should be 92 once tomorrow's week 6 missions unlock) and by next friday i should be 100 (which will be before the 1 week grace period). Thanks for the help

[junior plover]

@glossy sable yes I give them everything they need and right but I don’t know why they always answer me with the same message then do nothing.
The person who keeps logging in to my account is really annoying me

[glossy sable]

@swift python Good luck! You're welcome.

@junior plover All I can tell you is to try again.
Your frustration is understandable, but unfortunately there's nothing we can do about it here.

[scarlet robin]

🤔 🤔 🤔

[runic niche]

@scarlet robin report them in game

[storm flume]

Hello, @scarlet robin!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[fathom marsh]

its a glitch u can do where ever you want its anti hacker 2 they cant get you there xD

I'v seen people doing it in school, georgopl and military base

[night cloak]

Pls ban

[earnest stump]

I’m playing with my ipad no hack no plug no cheat and i get banned for no reason

[trail pendant]

@earnest stump did you installed an app to use cheats before that?

[earnest stump]

Nope.

[light tangle]

@night cloak

[safe oracle]

@earnest stumpwithout reason pubg mobile didn't ban

[trail pendant]

Try to contact the customer support. @earnest stump

[light tangle]

türk varmı

[safe oracle]

@light tangleplz tell English

[light tangle]

i am turkish player man

[night cloak]

@night cloak The user was banned, that's how you got the notification.

[safe oracle]

@light tanglebut they support only English language

[light tangle]

i speak turkish bro 😄

[earnest stump]

@trail pendant @safe oracle before pubg banned me. Ill kill 2 or 3 team and nearly end. I got banned

[night cloak]

@earnest stump May I know your iOS version?

[earnest stump]

Ios 12

[night cloak]

We recommend you to update to latest version to avoid future bans.

[safe oracle]

@earnest stumpwhen you are using any third party apps for cheating the anti cheat system notify

[earnest stump]

@night cloak I think that not a problem.

[night cloak]

@earnest stump Jailbreak is the problem.

[earnest stump]

@safe oracle I’m not using anything

[safe oracle]

@earnest stump are you using jailbreak phone?

[night cloak]

@safe oracle Kindly read your DMS from @storm flume please.

[safe oracle]

@night cloakok

[earnest stump]

@night cloak @safe oracle my ipad it has jailbreak.

[long plover]

This is UNFAIR....Not all jailbroken devices are used for hacking/cheating.....i am playing this game since season 2 with my jailbroken device and not even once i cheated and you decided to ban all jailbroken devices even though the gameplay is fair and honest, look at my stats and please investigate my account....my userid - VìneethRaj

[night cloak]

@earnest stump @long plover You can tap on file claim, if you get a reply within 3 days with a positive message, there's a chance you can get the ban lifted and will receive a high number of UC as compensation. But if you don't get reply within 3 days, it simply means your account was investigated and found the ban was fair.

[earnest stump]

@night cloak i been get those replies

[rough lance]

Is anyone who plays claw on a iPhone xs max.. while playing claw.. you try to fire at someone and the notification screen slides down?

[earnest stump]

@night cloak but it didn’t said when they unbanned my account.

[night cloak]

Please read #481198147478224896 2.9 for more information. You may continue this discussion in #pubg-mobile.

@rough lance You can lower the controls slightly to avoid triggering the notifications. Or you can turn on guided access mode, which will lock your phone to a single app.

[safe oracle]

@rough lanceyeah bro i using 3 fingers claw in android device but some time I have same problem but you can down your fire button then problem slove

[neat turret]

It's such BS to ban jailbroken devices. There are better ways to actually deal with cheaters.

[earnest stump]

I’ll use 4 fingers 🌚

[rough lance]

Well my gf is having thus issue.. it only started yesterday after an iOS update @night cloak

[long plover]

@night cloak There is no customer support!! after filing claim there are just computer generated custom messages and nothing else!!! where can i talk with real customer support?

[rough lance]

She plays 4 finger claw

[night cloak]

@rough lance Just go to accessibility > guided access. I personally use this and trust me - it's a great.

[rough lance]

On iphone?

[safe oracle]

@night cloaki have same problem plz tell me I used android

[night cloak]

@long plover The bot will give you answer of a FAQ meanwhile you are waiting. If they found the ban was unfair they will reply with an apology. If not, you might not even get a reply. Unfortunately, it's not possible to have a live chat because the sheer number of people reporting every minute.

@rough lance Yes.

I'm unfortunately unaware of such feature of android, @safe oracle.

[safe oracle]

@night cloakok

[night cloak]

Hello . From which link i can report cheaters by video clip ?

[neat turret]

There are apps that can serve the same purpose, but no analogous feature is on android

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[night cloak]

@neat turret I actually have an Android too with game mode, but it seems the feature is limited to a few device. Maybe there are apps that can temporarily disable/lock the notification bar, gotta look into this.

[neat turret]

Oh, duh. I forgot they added app pinning

launch the app, then tap the multitasking button (a.k.a. the "Overview" button) in the bottom-right corner of the screen. (If you don't see the button, swipe down from the top of the screen to reveal it.) When the multitasking screen appears, scroll down to the app's floating card, then tap the green button with the pin.

[safe oracle]

@neat turretyeah I know that

@Bootleg#253my android device have feature when I play game they diseble buttons

@neat turretmy android device have feature when I play game they diseble buttons

[neat turret]

The Terms of Service, Game Rules , nor the PMCO rules talk about Jailbreaking or Rooting at all. It's stupid that the ban based on that information aone.

[ocean trout]

Any one help me

[runic niche]

@ocean trout what do you need?

[ocean trout]

I need some one to help in something in the game

[runic niche]

@ocean trout what do you need help with?

[ocean trout]

Someone stole my bro acc and he used a hack in it

The account got 10 years ban

[runic niche]

how did they steal your brother's account

[ocean trout]

He hack his facebook

[runic niche]

@ocean trout you need to contact facebook support to get his facebook account back

@ocean trout you need to file claim to get PUBG account back

[hazy phoenix]

Hi guys how are you today i have a problem i lost 40 merits just because i accidentally destroy the car and my friends were in it and they report me

[runic niche]

@hazy phoenix play solo matches to gain merit

[hazy phoenix]

Will i get 10 year ban?

[runic niche]

no

[hazy phoenix]

@runic nicheOk thank you

[ocean trout]

We got the facebook @runic niche

But he used hack and the acc got ban

[hazy phoenix]

A enemy car smashed ours i was shooting so i destroy the car by accident

[runic niche]

@ocean trout you need to contact support by pressing file claim

[ocean trout]

I did

After that?

[runic niche]

@ocean trout talk to them

[ocean trout]

All bots

[runic niche]

@ocean trout say you need a real person

[ocean trout]

Ok

[rotund marlin]

I linked my twitter to my pubg account about a week ago and my pfp has not updated to my twitter pfp. And it didnt unlock the social avatar so why wont it switch? Or allow me to use the social avatar?

[runic niche]

@rotund marlin try repairing your game

[rotund marlin]

Like restart?

It was a week ago, ive restarted too many times to count

[runic niche]

@rotund marlin repair

[rotund marlin]

wdym

[runic niche]

log out of your game, press the wrench icon

this will reset your controls though

[rotund marlin]

is there a way to do it without resetting controls

[runic niche]

no

[sudden relic]

@runic niche is there a glitch to 10 years ban?? I was browsing hack channels for time pass and came across a channel named vnh which owner Roxy claims has a glitch to remove 10 years ban and costs 25$..its In her YouTube channel also with proof of few users unbanning

[runic niche]

@sudden relic sounds like a good way to scam people out of money

[rotund marlin]

Its a scam dude

[sudden relic]

@runic niche not really..

[rotund marlin]

What should i select to update pfp

[night cloak]

@rotund marlin repairing game will not reset your control. So, you can repair. After repairing, you have to go to settings>control to get back your old control layout!

[sudden relic]

PubgM support needs to look into this

[rotund marlin]

oh ok

[night cloak]

Select the 1st option @rotund marlin

[sudden relic]

I can dm I link of her YouTube channel is . Pro hack company.. Been around for ages but no action against them

[misty tendon]

I need to know the next update will oprn unlinking accounts ??

[night cloak]

@misty tendon no.

[misty tendon]

Sure

[night cloak]

@misty tendon the option is disabled to stop account trading or selling.

[misty tendon]

But i need to change my device from game center to google and my facebook is permenant disabled what can i do i lost alot of my money to my account !!

I can send any proofs but i need to link it to google play @night cloak

[night cloak]

@misty tendon but, it's not possible! 🙁

[misty tendon]

Help me

Tell me what can i do to link my account with google

[runic niche]

@misty tendon you can't unlink accounts

[misty tendon]

I love the game and my account too the shuold make any thing to change the link or any thing else can help me to link it with google play

[tacit hound]

I can not log into the global version, because of the fact that I entered the Vietnamese version by mistake

[runic niche]

@tacit hound there is no way you can go back, sorry

[reef valve]

@glossy sable thanks

[glossy sable]

You're welcome!

[lyric charm]

hi

cans somone help me plz

[covert hound]

With? @lyric charm

[lyric charm]

my account was banned

[covert hound]

No one here can do anything about it

[lyric charm]

thank you bro . do you know how can contact admins who somones who can helps me

[covert hound]

Nope no one on this server can contact anyone to help you. You have to contact support in game

[lyric charm]

ok thanks bro

[rotund marlin]

@runic niche @night cloak I repaired my game and it still doesnt let me change my pfp to my twitters pfp

[runic niche]

does the game say its linked?

[rotund marlin]

Yea

[runic niche]

hmmm

login relog? have you done that a few times?

[rotund marlin]

Yea

[runic niche]

dang idk

[rotund marlin]

Its been a week and my pfp hasnt changed ??? @warm wren help pl

I did the customer service and it told me to keep waiting, and the conversation ended. Its been a week tf

Nvm

It was linked to my game center aswell as twitter and i relogged into pub wjth my gamecenter instead of twitter

[glossy sable]

[rotund marlin]

No one told me it could have been bc of that smh

[marsh trout]

after my main account was banned for 10years, and after I have made a new guest account, I am being suspended for 10minutes third time already today. I know bronze league player performing well looks suspicious teaming other high ranked players, but this is something intolerable, since I play fair without cheats, gfx or vpn and my device is brand new, not jailbroken. I believe there is nothing i can do:)

i should be recording just in case but my device gets a little choppy while I record and play same time which affects the game play, even though this evidence probably wont help anyhow...

[runic niche]

you are getting banned because you are running something banned in your device

you may not know about it. review what apps you have downloaded or what files you have and make sure that they are not running

[eager pilot]

@runic niche

[runic niche]

@eager pilot what about it?

[eager pilot]

For ios

I can't find the advance settings

[runic niche]

google it

i use android so i can't help

[eager pilot]

I cant find static that's the problem

[glossy sable]

That's Toroid on the ss btw

[glossy sable]

What is it exactly you're trying to do?

I'm on Android too but I'll have it a try

[eager pilot]

I just cant find static

[glossy sable]

maybe if you sent full screenshots

[eager pilot]

Full screenshots like?

[glossy sable]

Like, not cropped

[opaque mist]

None of your business

[glossy sable]

yes I saw that lol

[glossy sable]

This

[opaque mist]

I think you click configure dns @eager pilot

Wat he said

[eager pilot]

Still

[glossy sable]

Manual

[eager pilot]

I did click on it

[glossy sable]

And?

[eager pilot]

No DHCP to static

[neat turret]

That's not why you would have gotten banned.

[eager pilot]

Wdym

[glossy sable]

What

[eager pilot]

@glossy sable bruh what should I do now

[glossy sable]

I'm thinking

[neat turret]

rip, I mixed two convos. my bad.
There's no such thing as a static DNS

[glossy sable]

It's the IP

That has to be set to Static

And then set up the primary and secondary DNS

[neat turret]

Tap Configure IP>Tap Manual>Enter Static IP Address

[eager pilot]

Static IP address ?

[glossy sable]

Yes

[neat turret]

The IP Address you want to remain static

[eager pilot]

1.1.1.1?

[neat turret]

IDK why you would do that, because it won't affect anything as far as networking

[glossy sable]

No that's DNS not IP

@neat turret He's from Bangladesh he has to change his DNS else he can't play

[neat turret]

No, that has to match the first 3 octets of your routers IP address. Most are 192.168.1.X, X being the number you'd like your IP address to remain. That has to be between 1 and 255, and can't be taken already. You really should leave this one on automatic

I'm only talking about IP address @glossy sable

[glossy sable]

?

[neat turret]

Then the DNS you'd just set it to manual. I think you only need to set the main one up.

[eager pilot]

Bruh

[glossy sable]

In that precise case he has to set both, it's better

[eager pilot]

I have ip address and subnet mask only

[neat turret]

Is there a reason why you're not doing this on the router? If the settings on the router override the settings on the device, then all this is pointless

[eager pilot]

But

Read the ios one

[glossy sable]

I don't know why you're using that FB screenshot, it's the same in the pinned message lol

[neat turret]

Yeah, I know what he's saying.
You can change this all day on your iPad, but if the router overrides it, then you still won't be able to play

So I wanted to know if there was a reason why you weren't doing it on your router

[eager pilot]

I'm just doing what you guys said for the device

And I just don't know how setup things on my router

[neat turret]

Ok. Then just ignore all previous conversation.

[glossy sable]

Welp
It's getting late for me, and Bootleg knows his way. I'll let him explain you.

[eager pilot]

Yes I just want to play the game peacefully

[neat turret]

Tap 'Configure DNS'> Tap 'Manual' > Delete anything present > Tap 'Add Server' > Input 1.1.1.1 > Tap 'Add Server' > Input 1.0.0.1.
Then you're done

[eager pilot]

I have to delete my present dns server?

[neat turret]

Yes

[neat turret]

Yes, delete the top one.

[eager pilot]

Not working

@neat turret

[neat turret]

You have an extra period in 1.0.0.1

[eager pilot]

Now

Added dns servers

Now what should I do?

[neat turret]

Then you're done

[neat turret]

Yeah, that's all you need to do

[eager pilot]

Now I can enter pubg?

[neat turret]

According to the announcement yes

[eager pilot]

I still can't

@neat turret

[neat turret]

¯_(ツ)_/¯

All I know was what was in the FB post.

It's possible your router is overriding the DNS change

To fix that, you'd need to call your internet service provider

[eager pilot]

I just want to enter the game with vpn ugh

[neat turret]

The FB post specifically says to not use a VPN lol

[gritty glade]

Some #Official Confirmation By @PUBG MOBILE That He Introduce A New Anti Cheat System In Future & Also Banned Hackers Via IP address of Phone /IPhone. Wait For The Official Confirmation For It's Launches. The Work & Development Is Under Progress :)

[runic niche]

@gritty glade ID, not IP

they can't ban players using IP, this would violate apple store terms of service

[opaque mist]

^^^^

they already ban via ID

[calm python]

Any update News for Bangladesh?

[soft kernel]

Hello, good afternoon, I lost access to my FB but I have access to my account through Google Play, the problem is that I have iOS and it does not give me the option to enter with Google Play.
I've been sending emails for about 3 weeks and asking if they could add the login via Google Play on IOS.

[opaque mist]

@soft kernel i dont think they can becuase you cant get google play on IOS

[neat turret]

You can ban via IP. @runic niche

[opaque mist]

@neat turret not under apples tos u cant

[neat turret]

That's not true at all.

@soft kernel #481198147478224896 2.4

[opaque mist]

it is thats why no game bans ip ir device ban

[soft kernel]

@opaque mist Fornite has access with Google Play on IOS.

[neat turret]

That's not true. I'm familiar with both the Apple Developer Agreement and the Program License Agreement. Please stop spreading misinformation @opaque mist

[opaque mist]

@neat turret bruh u really think all these gams dont device ban just cuz they dont>

[neat turret]

They don't because IP banning is pointless. You can change your IP address in seconds.

[opaque mist]

bruh ill pull it up for u rn

[neat turret]

Ok, let me know what section it's in.

@soft kernel interesting, I do see the API for Google Play Games there. I think that's a great feature idea

[desert wasp]

I accidentally spent 120UC in a box that I didn't want to open somehow can I get a refund?

[opaque mist]

no @desert wasp

[void pine]

PUBG scammed PMCO south Asia slot.

[desert wasp]

@opaque mist they don't even add a "are you sure you want to spend 120UV on this box" option

*UC

[cosmic gazelle]

Can I also use 1.1.1.1 Dns for better ping in India?

[soft kernel]

I hope you take me into account, I have not been able to play for a long time because my only access is through Google Play and my device is IOS.
I have invested about 3500 dlls and I would not like to lose my account.
They think that I should create some type of group and send the same suggestion to PUBG MOBILE, if we are more I think they would take us more into account.

[neat turret]

@cosmic gazelle you can use different DNS servers, but it may or may not improve your ping

[void pine]

PUBG officials scammers took a slot from the public and gave it to a popular team for views in PMCO south Asia qualifiers.

[cosmic gazelle]

@neat turret but I wont get ban for using it right?

[neat turret]

Correct. They really won't even know

[cosmic gazelle]

@neat turret owke thankss

[neat turret]

You can also try Google and OpenDNS to see if they improve performance at all.

[brisk tiger]

Has the in-game customer support ever replied to you, guys? They seem to only have the automatic robotic replies there

[gritty glade]

@runic niche

Soon, PUBG CORPORATION Roll Out Some Good News For US :(-

[hollow vault]

how do we get the kick emote ?

[kind sage]

there's a bug when i open daryl crate and then i open any crate in shop using uc/coupon i'm gonna get something that can be share to clan perk,and you can see that you get daryl outfit

[night cloak]

Elaborate? @hollow vault

Kick emote?? What're you talking about

[hollow vault]

i discovered that, that emote is available on lvl 65 and it can only be done next week 😂

[solemn yacht]

my friend just got the pixel xl 2 and cant download pubg mobile any idea

[kind sage]

which building in quary i have to land to clear RP mission week 5?

[night cloak]

Is it true that people are talking that the next update 0.15.0 is the end of hacking and that hackers are becoming extinct?

[kind sage]

top one not working

[light trout]

@night cloak Who knows? Maybe it is true, but we'll have to wait to find that out.

[onyx mantle]

When you gonna ban hackers ?

[night cloak]

@light trout I hope that

[shell garden]

ummm there are still cheaters in chinese ver. afaik
so expect to be disappointed

[light trout]

@onyx mantle The hackers are regularly banned and a list of banned players is released. Regularly check the game's website or #pubgm-news for the list. It is just a matter of time before others get banned too.
Moreover, you can help by reporting every time you encounter a cheater.

@shell garden Please use #pubg-mobile for discussion purposes.

[hardy temple]

now i heard there will be an ledge grab update coming next week... i had a feature suggestion for a long time which is quite interesting if you think of it..

can dev add an combat finishing move animations like backstab or something.. like if we somehow get near enough with enemy there will be an combat finishing move button press.. which triggers the cool animation (even customizable) no matter how full hp and armor is if we perform this enemy should die

theres also a catch.. during this animation both player and enemy should be vulnerable for incoming fire.. so performing it will also be risky... and devs can add more animation later which i would gladly spend money on...

for me all those outfits feel wasted cuz theres no feel to it... these animations might help

[modest coral]

Can we get returners rewards again by get offline for sometime??

[haughty cypress]

@modest coral yes

@hardy temple where did you hear about ledge grab?

[modest coral]

We get rename I'd gain?

[haughty cypress]

no @modest coral

[modest coral]

Why?? it is in returners rewards

[simple fiber]

Hi

[merry sandal]

Thank you for the suggestion, @hardy temple. It has been noted and will be forwarded to the higher-ups.

@haughty cypress https://discordapp.com/channels/393088095840370689/481197473403240451/631371138739601409

[median swift]

Can anyone point out in guidelines where does it not to use vpn?

[spring void]

@median swift i can tell you, use of VPN is not recommended

[median swift]

But I read tos, doesn't say so

Maybe I skimmed a bit

I mean, just for crate opening, no one's fool enough to play a match in vpn

[spring void]

It is not recommended, further enquiries in this regard can be directed to CS @median swift

[blazing sable]

Hello

[spring void]

How may i help you? @blazing sable

[wise scarab]

Do contact to Bangladesh government for pubg.. We need solution

[haughty shadow]

And you said cheaters get banned? Lmao.

[sudden jacinth]

@spring voidcheck the screen shot

[light trout]

Just report him, it is only a matter of time before he gets banned.

[haughty shadow]

Yea, I reported known hackers in my friends list as daily leisure. I know those who are hacking 100% because we are in the same group chat, where they recruit teammates. They are still playing 😊 tell me report works and I'll laugh.

[sudden relic]

I think support needs to stop all these anti hacks auto system bcaz for sure these auto anti hack system is not 100% accurate and manually for 1 week focus on top 100 ranking of every server every classics..even if possible focus on top 100 regional ranking of every region..80% hackers will be cleared if only they clean these rankings.

Do this once every 2 months and the game will be clean..if hackers keep getting Baneed often thru will finally give up and move on

[spring void]

Stop being so ignorant amd check #news about 10,000 hackers have been banned in last week. All hackers are getting banned just sit back and wait @sudden relic @haughty shadow

[haughty shadow]

But those who Spectate Hack never gets banned like in Chinese version. Is it good enough for you by only banning those who didn't bypass detection?

[sudden relic]

Top 100 players hold they Ranking when most of them are hackers .. We are not ignorant.. We play daily and also observe such small details .. Banning low lvl account or noob hackers don't really make diffence

[spring void]

1 the spectators get banned too
2 we cant ban all top 100 players only because a guy told us to do so in discord, we need to first investigate them and the team is doing that
3 we cant ban hackers as we only moderate the discord server
4 move to #pubg-mobile there is no need for this discussion in support channels @sudden relic @haughty shadow

[sudden relic]

Top raking In servers is pride for clean players and also pride for game.. It's one of the first thing a player notices in game and If they are occupied by hackers then y should good players put in hard work to push only to get killed by hacker from top ranking and lose

No one is asking to ban them just bcaz we want them Banned.. I clearly suggested to do a manual check on then often

[spring void]

Enough tolerance, move to chat channels or muted

Plus there is a manual check going on be patient

[sudden relic]

It's a suggestion please don't take me wrong

[spring void]

Suggestion will be forwarded, now can you kindly move to other channels

[sudden relic]

Manual check Sounds perfect.. Please suggest with the top 100 list and find out how they manage to not be detected.. Clear as an old player I see all new accounts in top 100 well mostly new accounts.

Yes thank you for passing this suggestion

[noble grove]

I need help. I was killed by a dude who uses

1. Aimbot
2. Shooting through walls
3. Radar
   Can you guys please report him?

@spring void

[sudden relic]

1 last thing and I don't mean to spam..i have knowledge that most of top 100 holders are either hack tester or hack developer.. Being in top 100 helps them sell thier work to hack users..so working throwoly on them and figuring out how they manage to get pass detection Can bring down the Chain of thier product user resulting in a much faster Anti hack result.

@noble grove report in game.. Make video upload on video source and send link to support.

[noble grove]

I didn’t record it bro @sudden relic

[sudden relic]

In future record video of hackers and send link to support

[noble grove]

But he squad wiped us 4v1 w an akm w a 6x scope from 350m away and shooting us through walls.

He had 0 recoil, and knew of our exact location at all times

Not to mention 1 of my teammates had a 30 KD in Conquerer. And another 1 of my teammates had a 20 KD in Conquerer.

Ain’t no noobs to be getting squad wiped by some dude w an akm w 6x from 300m away 🤣🤣🤣

[sudden relic]

@noble grove be sure not to be teaming with hackers.. 30kd not possible without hacking.. So if they get Baneed any any time then u get Banned along with them

[opaque mist]

@noble grove doesn’t matter just report and next time recorded upload to YouTube and share link to CS

[noble grove]

30 KD is possible without hacking wdym. @sudden relic

It’s all about the wins

He has a 80% win percentage

[foggy steppe]

hlw friends

[sudden relic]

If u say so but just make sure you don't lose your hard work just to push ranks

[tidal tide]

Why I Get Ban 10 Minutes

[noble grove]

Bro he’s not hacking I’m positive. If he was hacking he wouldn’t be getting squad wiped by a singular dude 🤣. Just look at top 100 leaderboards. Almost all of em got 20+ KD @sudden relic

[haughty shadow]

@sudden relic 30kd possible but only in early stage. After 100 games either super skilled squads all the way or most likely hack.

[noble grove]

Bruh no not even true @haughty shadow I know so many ppl w 30+

As long as u win most of ur games

[sudden relic]

Acc lvl?

[noble grove]

Like level 70 or level 80

[opaque mist]

People lvl 80?

[noble grove]

I got at least like 20 ppl on my friends list 30+ KD

[opaque mist]

Bruh I’ve been playing since S1 idk how tf y’all can be lvl 80

[haughty shadow]

Lvl doesn't tell. Most high kd players use spectator acct to hack.

[noble grove]

U just have to win smh

Headshot percentage tells all

[haughty shadow]

You don't know what you're talking about my man

[noble grove]

If u get 5 kills a game but have an 80% win rate then u have a 25 KD

🤦‍♂️

[haughty shadow]

Pic from the group I mentioned above

[sudden relic]

Till crown it's possible.. I had Kd 22 and 60% win ratio with random mates every game.. After crown is the real challenge

[opaque mist]

Emulators has a lot of cheaters

[noble grove]

As long as u play w good people and ur good then it isn’t that hard tbh

[sudden relic]

Yah but can't use emulator to spectate phone matches

[haughty shadow]

You can bypass emu detection

I can name 20 hax rn on the leader board

[sudden relic]

What????great

That explains a lot

[haughty shadow]

You have no idea how disheartening it is when you know for sure someone has been hacking all the way, reported them daily, and they're still playing happily.

[sudden relic]

Anti emulator tech is Whats needed.. You can't play PC games on mobile so it should be same for mobile games can't be played on pc

Maybe some day In near future

[ember path]

its nearly impossible

bro

[patent sand]

Anyone can tell me when my account will be recover after 7 days band .. my Indian bonus challenge points is gone or not?

[spring abyss]

@haughty shadow yea my friend bypasing emulator and playing safe still not get banned look like emu is easy to bypass

[midnight valve]

Someone Is Threatning Me And Saying That He Will Track My IP Address From pubg mobile and Come and BeatMe Up because i Killed Him With Grenade Because he was abusing my parents What should i do now

Sorry i have to tag u but im really scared @lime juniper

[lime juniper]

They cannot track your IP address. Do not worry.

[midnight valve]

Thanks For Letting Me Know 😭 i was scared

@lime juniper thanks again

[uncut sorrel]

Hello please help. One friend is the leader in my crew and got a 10 year ban and I want to retrieve the crew? Thanks

??

[scenic warren]

Is it true that pubg mobile has conttacted with Vale company to protect the game from hacks? Or is it just lies?

[haughty shadow]

@prime vessel quit th the crew and start a new one.

@uncut sorrel sorry pinged the wrong person

[normal fulcrum]

@uncut sorrel Leadership will be transferred automatically

[uncut sorrel]

@normal fulcrum
How much time ?

[vital sluice]

We don't have such information available as of now, @scenic warren.

[ocean fractal]

Where can i submit a suggestion for pubgm feature? Does anyone know?

[vague scroll]

Wtf guys ?

[blazing saddle]

@ocean fractal You can submit your suggestions by tagging any staff member(Contributor, Moderator or Administrator) with the suggestions.

[hushed flower]

When will u people solve the network problem in Bangladesh?after 10 years.😡😡😡😡

[blazing saddle]

We are still waiting for any official news, @hushed flower. We will post the information and inform you as soon as we get any public information about the issue.

[ivory lagoon]

Hello can any one help me?

[hushed flower]

Wow tell them to do it faster.otherwise you people are gonna get to much bad words from Bangladesh. Try to understand man it become 5 days .

[ivory lagoon]

the leader of the clan got banned and i need the leader so we cant lose the clan

@blazing saddle

[cosmic gazelle]

There should be huge/decent amount of loot in Hotdrops but there's not much guns,ammo,health in georgo,novo etc.
Then parachute glitch,car glitch etc is still there..when its gonna solve

[sudden relic]

@cosmic gazelle hot drop area are made bcaz there's lot of loot there.. Now if 3-5 teams drop at same place mean loot is distributed between so many..novo,gerog always Enuf loot for 2 full teams after fight my experience.
If to much loot them not fair for other teams

[blazing saddle]

@ivory lagoon The leadership gets transfered to the most active user if the leader is inactive for a long duration.

[ivory lagoon]

Its ben 31 days

[sudden relic]

@blazing saddle please tell me if this is bug

[blazing saddle]

Kindly report it to the ingame support or email them at [e-mail], @ivory lagoon.

@sudden relic are you checking the stats in Asia server?

[sudden relic]

Yah Asia India duo regional

[blazing saddle]

I do not see that in the screenshot.

[sudden relic]

Where's are his wins..

[proper shard]

@blazing saddle can someone please ban this hacker guy and his team. They were insulting us in the global.

[sudden relic]

Regional is weekly refresh and his profile and no wins in any server yet he saw over 1100 wins

[cosmic gazelle]

@sudden relic all containers should have 4 guns but there's 1 2 or 0 most of the times

[blazing saddle]

Kindly take such issues to the ingame support or report the players ingame, @proper shard.
We do not deal with such reports.

[proper shard]

@blazing saddle ingame report doesn’t work

[sudden relic]

@proper shard upload on YouTube.. Attach the link when reporting

[proper shard]

@sudden relic thanks

[sudden relic]

@proper shard check channel in between when it has views means it's been noted hopefully

[blazing saddle]

@sudden relic Alright. We will look into the matter.

[sudden relic]

@blazing saddle it's just not in Asia India duo.. In many regions I checked and result dosent match profiles

[slim thunder]

Hello

I need a help

[normal fulcrum]

@slim thunder Tell what help you need. Someone might reply

[slim thunder]

My account was hacked

[normal fulcrum]

Social account?

[slim thunder]

I want to remove Facebook account from the game

[normal fulcrum]

Ask in game support to revoke access of facebook. Make sure you link another account to pubg so you don't lose your game progress

[ocean fractal]

@lime juniper we know how much priority pubgm gives to india. In india theres an upcoming festival called "Diwali" at the end of this month.Since there is already a feature like parachute trails,i was wondering how may it look like if we get colourful smoke from smoke grenade instead of common white smoke. Can it be possible? (im not from india)

[normal fulcrum]

@ocean fractal You need to send feedbacks in game. If they can do it, they will do it

I myself have asked devs to do so in a survey

[night cloak]

Hi Error 403

[slim thunder]

I asked but no answer

[normal fulcrum]

Did you used the words 'revoke access'?

[lime juniper]

Please mention one of our moderators or contributors, @ocean fractal, and they will note down your feedback. This is in turn forwarded in weekly reports to the proper teams.

[night cloak]

@lime juniper tell me about pubg issue in Bangladesh

🇧🇩

[normal fulcrum]

Don't ping admins. Ask mods and contributors

As per my knowledge, there's some server issue going on with Bangladesh. They are working on it to fix it

[night cloak]

Fix date??

[normal fulcrum]

I'm sorry but I'm not aware of that

[night cloak]

Okay

[normal fulcrum]

Rest assured, it will be fixed soon

[blazing saddle]

@ocean fractal Your suggestion will be forwarded. Thank you!

[ocean fractal]

@blazing saddle thanks

[normal fulcrum]

Please forward it to CS in game with proof

[storm flume]

Hello, @cosmic gazelle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[cosmic gazelle]

@light trout did it..he didn't get banned since season 8..it shows what reports are doing

[light trout]

@cosmic gazelle It usually takes time for the customer support team to make sure if the player is really hacking. They also need to gather some additional data to make sure no tries those hacks again. It also takes some time for the process as anti-hacks system also needs to be improved.

[dry geode]

80% of top-1 crew challenge around the world is cheaters. Thanks for game...

[blazing saddle]

@cosmic gazelle @dry geode We do not deal with such reports here. Kindly report ingame or to the ingame customer support.

[dry geode]

@blazing saddle we send videos how they killing us but what the said support? They say that they clear and dont cheating yeah...

They r runnin behind us with speedhack when we are drive on motocycle

[night cloak]

don't pubg ban people who teamup w hackers in Solo India bonus Challenge??? I got banned for teaming up randomly w hackers but they wont ban ppl who are playing w hackers in official Challenge??

I recorded gameplay. I mean In-game support don't even reply in Ages

[dry geode]

Tencent absolutely dont contact rlly with his community

[blazing saddle]

Reporting ingame speeds up the process of reviewing the accounts. The system receives multiple reports and it takes time to review each account individually. Rest assured, all cheaters get banned, @dry geode @night cloak.
You can check the partial list of banned players we post in #news channel or on our Official Twitter page.

[dry geode]

@blazing saddle if they r banned whos took top-1 of servers in cc around the world?

Me or some «clearly» players?

[night cloak]

hmmm

[gritty glade]

@scenic warren

Yes. You heard Very right.
PUBG CORPORATION soon Announced New Anti Cheat System In Few days.

[blazing saddle]

@night cloak @dry geode If you do not have any other query, kindly move your discussions to #chat or #622098914660712472. Flooding this channel will result in severe moderation measures.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.

[night cloak]

Simply I will leave and also start creating videos over it. That even their official discord server doesn't help.

[old gyro]

Hello there,
Well hopefully someone will be able to help me, I didn't use any kind of hacks/cheats and i didnt break any rule but sometimes when im just playing normally with scopes on m4a1 or dp i get banned and I don't know why but i noticed that in my game i see that im the one who knocked the guy but in my friend's game he's the who knocked him so the situation is that we both were shooting the same guy and suddenly my game gives me an error and gives me 10 mins ban and i cant says connection problems or something like that and it happened few times also it happened with a friend of mine but the situation was reversed he took the ban and i took the kill is it a bug in the anti cheat or something?
Note I'm playing pubg mobile since 2017 and i was using iphone to play it so it was impossible to use any type of hacks but now i switched to xiaomi redmi k20 pro

[blazing saddle]

Yes, @night cloak. We do not deal with any kinds of cheater reports here.

[gritty glade]

@night cloak

If you have any problem, just tweet with your query from your account & Tag Pubg mobile official Account,

They will check 100%.

Yes. They will not replying but they check 100%.

Every Pubg Mention Tweets Checked By PUBG MOBILE.

[royal zodiac]

10 min ban fix?

[storm flume]

Please refer to this channel's pinned messages for further information, @royal zodiac:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[blazing saddle]

Hello, @old gyro
Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.

[gritty glade]

@old gyro

Check your pubg Id again with your linked social media accounts.

May be someone was using your pubg id illegally.

Make sure this first :(-

[old gyro]

@blazing saddle I'm not searching for unban dude I'm already unbanned as i said it was 10 mins ban i need to know the reason of me getting banned

[blazing saddle]

Check the pinned message of this channel, @old gyro.

[old gyro]

I just found that it's talking about 10 years and 2 months bans

Not 10 mins

[night cloak]

Hello, can someone tell me the date till the Daryl Dixon motorcycle event lasts?

[dry trellis]

Incorrect ADS opening

When I ADS my Aim gets thrown somewhere else

usually left top of crosshair

[last idol]

Anyone here

I want help with my PUBGM account

I wanna delink my PUBGM account from the current Facebook account and want to make it connect with an other Facebook account

Please help

[merry sandal]

Daryl's Journey Lucky Rewards event ends on the 24th of October, @night cloak.

[last zinc]

My username S4ndhuAkash
Id 592827671

I activated tier protection card for 3 matches and at end of each match, it showed 0 rating(as expected). But when restarted my game it decreased my trophies( or rating) in 2 out of 3 matches

U can see rating errors in above picture

[merry sandal]

You can contact the customer support in-game, @last idol.

[last zinc]

I tried but its just show option and automatically ends chat
I tried website

[merry sandal]

If you are absolutely certain that you had Tier Protection for those matches, please report it in #555492558428700682. Also, you should contact the Customer Support in-game, @last zinc.

[last zinc]

Yeah i am sure. I and my friend activated it for same match.
And then i didn't deactivate it
I had 3 cards

[sudden relic]

@last zinc I had same situation Yesterday.. Have 5 tier protection card and activated it..card worked only 1 time and it didn't give me minus due to geting killed by hacker early game also 3rd game got killed early but card didn't work and got minus so I went to check and it shows card was active

Another issue with card is.. It says active only for crown and above tier but I was doing rp missions on differnt server where I am gold but after mission was done I let players kill me but then card got activated and didn't recive minus..

[last zinc]

@rameez I activated it on my first match and (after) i didn't go for inventory and started other 2 without even doing anything. When i checked card there were gone. Also for those 3 matches it showed 0 rating after death.
It worked 3rd match but i dont what happened to first 2.
You see in picture it showing error in ratings count

[night cloak]

Hello,so,i was playin a duo first person perspective game and at the end of the game i died by a duo teaming up with an other duo!I can send proof!Also,she was conqueror.

[sudden relic]

@night cloak next time make video and upload on YouTube while spectating.. Attach link of youtune video with the in-game report msg.. Upload video of only important part where it proofs of teaming or haking.. Be fast with record and upload so you can attach link on report bfore match is over.

[night cloak]

@sudden relic That should've been better,you can see in the first sreenshot that they aren't shooting eatchothe and teaming up...In the pre lobby they also where talkin to eatchother trough global voice chat.

[sudden relic]

Your explaining that y it looks like they not shooting each other other whise it looks like a fight about to start..pics dont help that much when u catch team ups..screenshots actually don't explain themselves properly compared to a small gameplay video..30 sec or a min or 2 but not more

My mistake about the card issue I posted.. I just read again and mine didnt activate bcaz of ace tier sorry for trouble

[craggy blade]

Is crew challenge registration open?

@warm wren

[warm wren]

Not that I am aware of right now, if it is open you will notice the registration process in the game. Keep checking in game for crew challenge updates. @craggy blade

[craggy blade]

@warm wren ok thanks.

[sudden relic]

@last zinc look at your match start time.. Happend in gap of less then 5mins.. And error on points bcaz matches u played early and died early got counted.. I mean u died early but 1 of your team was alive so your points got counted only after all team mates died and match was over

[wary rapids]

whats the update about bangladesh

[sudden relic]

@last zinc the one where there's -0 is due to default tier protection on 3600 I belive.. Yeah I know it's bugy but justifies all your points

[lofty orbit]

@lime juniper

[wary rapids]

??

[lofty orbit]

@lime juniper do you have permission to ban a person from discord

[sudden relic]

U lost 31+34 = 65 and at 3600 it triggered tier protection then u lose 8 which brought u to 3592

[last zinc]

Where did my other 2 protection card go

They were activated this whole time they were supposed to protect the ratings

[night cloak]

Pubg Mobile pls

[sudden relic]

I am not support so i don't no about protection card but as a member that's how I figure ur final points came to 3592..r u sure protection card was triggered.. U get a small icon on home if protection card is triggered ,it's just below purchaze uc option

[last zinc]

Yes i m sure

[sudden relic]

@night cloak it's beta version bound to have bugs thats y its called beta..

[last zinc]

@rameez thanks for help
But now I am just going to unistall the game

[sly minnow]

I am getting some sudden lag spikes though i play on a high end device

Its smooth gameplay for a while and then suddenly a lag spike and then again repeat... And no its not render lag , i know render lag when i see one

[heady bloom]

Where should I report when my teammate stole my loot.

[sly minnow]

@heady bloom report as griefing

[heady bloom]

That might be enough

[sudden relic]

@heady bloom it decreases thier merit.. After an amount of merit decrease they can't play squads and duos

For a while

[night cloak]

@sudden relic How To join Beta

[heady bloom]

What happen to my squad for being racist

[sudden relic]

@heady bloom same greefing = merit loss no bans

@night cloak Pics u posted above is beta version of upcoming update

[heady bloom]

My team left the game after knowing I'm chinese

[sudden relic]

Sorry but don't think you have any option to report that.. U also leave game if Enuf time left bfore flight

[heady bloom]

I'm stand up man

[night cloak]

If you're from China region, I'd suggest to play "Game for peace" instead of global version.

[heady bloom]

Even in war I'll stand on my ground with or without my team

[night cloak]

And for off topic, we've a new chat #622098914660712472.

[sudden relic]

It's not always racism.. Maybe it can also be language.. Set in your language settings for preferred language u want so matches will be prioritized based on your selected 1st and 2nd language

[night cloak]

^^

[heady bloom]

But this racism is taking over the media I can't tolerate with it.

My team always left me after asking where I'm from

They think all Chinese are hackers

[night cloak]

Please follow the steps provided by @sudden relic

Is there any beta version running for the next update 0.15.0 ?

@night cloak No public beta atm.

Have they stopped releasing public beta's?

No, it's just for this version.

@heady bloom Please avoid the topic.

@night cloak k

[frozen kiln]

Hello, My account has been banned for three months and I dont know why.
Where I can get the ban reason?!

[night cloak]

possible reason of you getting ban, using Virtual App, Teaming with cheaters, Using cheat, if you believe you're getting false ban you can click the "File Claim" in game @frozen kiln

[tidal radish]

Is the bd server not fixed yet how much time we have to wait

[frozen kiln]

Defenitely it is a false ban because I havrnt break any rules. I did click on "file claim", then no responses.
I just need to know why I got banned !
You know it is unfair when almost 50% in a match are obviously using hacking tools and cheating. While Im not and Im the one who got banned ?!

[tidal radish]

Is the bd server not fixed yet how much time we have to wait

Please tell me

[sweet sail]

@tidal radish You have been told 100 times that it is not the issue from pubg side . It is your ISP . We have nothing to do with that

[tidal radish]

?

I cant understand

My friends can play properly

[sweet sail]

@tidal radish Pubg is banned by the government of bangladesh . How can pubg fix that ?

[tidal radish]

Then how can they play

[sweet sail]

Only few ISP providers have banned the pubg so far .

[tidal radish]

Why they banned

[blazing saddle]

Can you guys take your discussions to #chat or #622098914660712472?

[sweet sail]

@tidal radish Just ask BTRC

[blazing saddle]

@tidal radishStop asking the same questions again and again. Kindly be patient. We will inform you as soon as we have any news about the issue.

[tidal radish]

They told us they have no information

About pubg ban

[blazing saddle]

We have no public information either.

[tidal radish]

Is it life time ban ?

[sweet sail]

@tidal radish Just in . Yes PUBG has not been banned in Bangladesh and out team has been working on it . Will get fix in next 2-3 days so be patient . Thanks

For more details check Bangladesh PUBGM Official Group

[tidal radish]

Thanks

[native totem]

Hello @warm wren Guyz I got my account banned for the reason: I was playing with hacker. The hacker had come in random they reported me But not the hacker I Have the certain proofs cause I was playing with an streamer I ll give you the stream info. Please Checkout and unban my Id Its is for 2 months. Please Do the needful.

[warm wren]

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons include, but are not limited to, use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools—to modify or manipulate the game or its functionality; purchases from third-parties; refund fraud (forced refunding through Google or Apple), and use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator. This gains an unfair advantage over other players and is not supported by the game developers.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.

Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. @native totem

[night cloak]

Playing with hacker just 1 week bann ?

How u get 2 months bann ?

[native totem]

No 2 months ban

IDK Hackers get permanent ban

[night cloak]

U get banned how many times ?

@night cloak It depends on the severity. If you were playing for a long time and then the Anti Cheat engine catches you, it's 3 months - otherwise it starts with a 7 days temporary ban.

[native totem]

It is the first time

[night cloak]

I get banned 1 week

I check my friends no one is bronz 5

Think it as a warning.

I cant find cheater

How can i find idk

I think i will write support maybe they will give id and i will stop play with them

The cheater won't see their score at bronze 5 until the login to the game, if their account was disabled, they can see their rank reset after the ban period is over.

[feral isle]

@warm wren What is wrong with Bangladesh server? We can't enter game.Our Server is down

[night cloak]

Okay i will wait then thank u

If you think you don't know who was cheating, you might wanna play with the same team by creating a new guest account; die early and closely observe them to find out who is doing it.