any updates for bangladesh?
#questions
wary rapids
novel cape
I need help
scenic wyvern
@night cloak No one replies in emulator support channel. Pleease help me.
night cloak
@scenic wyvern I cannot help you with emulator. No knowledge.
Wait for their reply. They will mention you.
scenic wyvern
Ok. Thank you for your reply. @night cloak
night cloak
Where can i report about hackers?
wary rapids
@night cloak any updates regarding bangladesh?
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
spring void
@wary rapids no, we will post it once we have it
slender roost
@storm flume I'm encountering bug I can't play games I been stuck in loading screens
light trout
@slender roost Are you trying to play from Bangladesh?
slender roost
@light trout No From US not only me my friend also encounter same problem
light trout
@slender roost Is it while opening the game or while entering a match?
slender roost
@light trout while entering match n so many restart sometime it work sometime it dont work
light trout
@slender roost Have you tried switching the servers?
@oblique cave how long is the ban?
slender roost
Yes it happened in EU server
oblique cave
3 months
slender roost
Idk about othe server
light trout
@slender roost please check other servers as well and let us know. 😃
oblique cave
Plz help me
light trout
@oblique cave 3 months ban are usually when you are caught teaming up with a hacker.
oblique cave
I have safe game play on mobile
slender roost
@light trout ol
light trout
@oblique cave If you think that your ban was unfair, feel free to use the File Claim button and the customer service team will get back to you as soon as possible.
oblique cave
@light trout
slender roost
@light trout yea only on EU server but it take long on loading screens in other server
light trout
@slender roost on EU server, does it load the match or redirects you back to the lobby?
night cloak
I never see someone get bann for nothing
livid seal
Hello
Dear PUBG mobile authority
We have already waiting lots of time but not fixing our problem..
Now we all decided that if you Don't fix our problem as soon as 24 hour. We all of our Bangladeshi pubg lover uninstall your game and our review will be Very bad in your google play store.
And we need to know a fixed time when the problem will be fixed permanently .
Or It's not possible to fix our problem..
Any one!!!!
slender roost
It load da match and my friend they get into but I didn't get through n one of my friend @light trout
warm steeple
Hey there
i am from #bangladesh we have been struggling with ping issue since the game was launced.
can you please provide us the best server for us?? like the best server for us where we will be able to get the best ping. am not asking for the server i knownit will cost. but if its possible to merge us with nearby server like india. hopefully you won't disappoint us ty ♥️
light trout
@slender roost if it loads the match even for one person in your region then that is not a bug. It might just be an issue on your phone.
slender roost
@light trout it won't work when I play with my friend n when I'm alone it work
light trout
@livid seal Please stop spamming.
The developers are already working to resolve that issue. Regularly check #pubgm-news for latest information. @warm steeple
livid seal
Everybody facing this same problem..
storm flumeBOT
Please refer to this channel's pinned messages for further information, @warm steeple:
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slender roost
@light trout it said server timed out please restart da games
light trout
@slender roost Does not seem to be a bug, however, we'll look into that once we get more complains.
slender roost
@light trout thanks
warm steeple
@light trout its not Spam am just asking for gud ping so that we will be able to player better and not only me each and everyone of us form Bangladesh want a good ping dont take it otherwise
sweet sail
!
hollow dust
Guys i have a problem with installing pubg mobile beta
It's always said ""The application is not installed""
blazing saddle
Hello, @hollow dust
This is not the intended channel to ask for help regarding beta version.
storm flumeBOT
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, .
hollow dust
Ok where should i ask for help?
blazing saddle
#beta-support channel will be opened as soon as an announcement is posted about it on our official subreddit, @hollow dust.
hollow dust
Thank you for helping @blazing saddle
light trout
@warm steeple I was actually referring to the other guy to stop spamming. Mentioned you in the same message because you both had same issue.
pale plaza
Hi guys.......Ive heard that Bangladesh Telecommunication Regulatory Commission(BTRC) has blocked pubg mobile
can you guys officially know about any of these news??
storm flumeBOT
Please refer to this channel's pinned messages for further information, @pale plaza:
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calm python
@night cloak any update for Bangladesh?
bold siren
Read the pinned message regarding the Bangladesh issue.
random geyser
The game could not open in pakistan what is the reason why pubg mobile can't load ?? Do something we are very depressed..😭😭
meager oasis
Loading problem occurring in Pakistan??
spring void
@meager oasis not reported yet, can you explain?
meager oasis
Noh..Chack chat
warm steeple
@light trout not really tha same issue they are facing different problem which is they cant login the game but i can though we are in the same Country our issue is ping problem
spring void
@meager oasis couldn't find anything related to pakistan, however this issue is currently occuring in bangaldesh
light trout
@random geyser The game seem to be perfectly fine for that region. Please check your connection and try switching to a different connection.
random geyser
My connection is ok there are too many friends saying the game was not open...
spring void
@random geyser you were the first one to report this, try restarting router/device/game. If we get mkr reports we will look into it, thanks for understanding
night cloak
What is coming in 0.15 update????
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.
night cloak
@spring void I'm not asking for release date lol
spring void
Ok i will rephrase that, We currently do not have informationv for the upcoming update, Once we do, we will publish further information in #news. @night cloak
Few features have been confirmed exmaple BDRM ledge grab and exploading gas cans plus the new mode
plain fossil
Like this? @blazing saddle
night cloak
@spring void new tdm map?
plain fossil
night cloak
Anyone else know?
spring void
@night cloak not right now, even if they know they wont reveal it unless needed too
night cloak
It needed lol, cause I'm asking for it
spring void
@night cloak you have been answered, there is no info on that
night cloak
It's okay I'm just trying to ask for it from someone else
@lime juniper can u tell or highlight some things which is gonna come in 0.15 update
spring void
Please dont ping admins unneeded, staff isnt affiliated with tencent and all the info they have has already been posted in #news
hard spear
Someone hacked my pubg I'd and I can't login by FB because it's disable and also by Google play because it shows this notification
The hacker still playing with my id
Please tell me what should I do
night cloak
@spring void first it's needed and secondly I'm just asking for those point in short which is available in pubgm-news
spring void
@hard spear please contact CS ingame
blazing saddle
@plain fossil Yes.
hard spear
@spring void no response by cs
spring void
@night cloak just read from there, i already made it summarized in previous message
night cloak
I'm just confirming some other points as well @spring void any issue?
spring void
Feel free to do that, they will provide you with same info @night cloak
onyx cairn
Hey, @night cloak !
The update arrives at Oct 16. All new features will be shared in #news, some were already revealed. Keep an eye on that channel and please use this channel only for support related questions.
night cloak
@spring void okay!
spring void
@hard spear keep on contacting them
night cloak
@onyx cairn agh can't u just highlight those point in short which is available in #news ?
3 days to go server down on bangladesh
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
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safe oracle
@night cloakplz check pinned massage
night cloak
@onyx cairn lmao, better if u provided those information to me in short instead of doing this nonsense 🤦♂️ instead of wasting your time, simply write no, if u can't help
onyx cairn
If you want to know the full patch notes, just wait until they are released.
night cloak
🤦♂️ as I said above, better if u directly say no to me if u can't directly help
spring void
@night cloak they arent that long ||why are you so lazy 
||
night cloak
Update 15.
- New vehicle
- You can climb anything
- Fuel_can explosions
- New anticheat engine
@night cloak
fallen valley
Want to report player with whom I was matched ,he was a hacker,h e ruined my 30 min.
Hacks which he was using-
Car speed 150-160kmph
He was rushing every squad even campers without any mark
Car has no fuel but then also same car ran in whole game.
night cloak
@spring void I'm not lazy, but there are too much non related stuff available so I just hope that u can simply provide me information in easy way but I'm wrong
fallen valley
storm flumeBOT
Hello, @fallen valley!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
night cloak
@night cloak thank you dude, that's what I want, atleast some guys are mature enough to answer what is asked instead of writing nonsense, anyways thanks once again
@night cloak
And 4. New pistol
@night cloak okay buddy, any updates regarding erangle 2.0 or new tdm map?
woven atlas
night cloak
@woven atlas okay thank you!
@night cloak no official news about it. || but available in beta version||
lime juniper
@night cloak:
- Payload Mode (game mode)
- Desert Eagle (weapon)
- BRDM-2 (vehicle)
- Ledge Grab (feature)
- Explosive Barrels (feature)
night cloak
@night cloak oukay!
There u go..more info😁⬆
@lime juniper thank you bud! @onyx cairn @spring void see how much hard it is to write those thing? If administrator can do this then why u can't? It is that hard?
@lime juniper thanks once again
hasty belfry
Wait, what about the new tdm map?
night cloak
No information about TDM map.😞
hasty belfry
Oh well, it's kinda lame and sliding isn't my thing.. thanks
wise tinsel
I can't log in to my game. I am from Bangladesh. My other also face this problem
storm flumeBOT
Please refer to this channel's pinned messages for further information, @wise tinsel:
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wise tinsel
@spring void yes please
I can't log in to my game. I am from Bangladesh. My other also face this problem .
night cloak
@wise tinsel Android, ios or emulator?
wise tinsel
@night cloak Android
night cloak
@wise tinsel use 1.1.1.1 dns changer. Instruction given in pinned massage!
blazing saddle
@light sapphire Once you have logged in with the VN version it is not possible to log in with the same account on the Global version.
If you wish to transfer your account back to Global version, download the VN version and contact their ingame customer support and request them to transfer account to the Global version.
wise tinsel
Is it
blazing saddle
@night cloak Does it show the same error? Or does it log in to the game?
night cloak
@wise tinsel no. It will not work. Install 1.1.1.1 dns changer from play store
light sapphire
but my facebook account is hacked and i am not login my account and i am try to log in my play games aacount. this message is show on screen (globel version not available for this account.please login to the via Vietnamese veraion )
night cloak
when i start match and come loading page and some time after server did not response
i login game first disconnect and connect my internet connection
light sapphire
anyone help me here ?
wise tinsel
Is it
night cloak
@night cloak you can't use the method anymore.
@wise tinsel now click on the red button. Bottom right corner!
@night cloak any trick for emulator??
light sapphire
how to login my pubg id in Vietnamese version
marsh trout
Hi guys, just another message like that here, but last night I won a lottery. I am a big fan of pubgm and i hate cheaters as much as you do,even though I am a FAIR player and i am sure I haven't used ANY TOOL, after having an amazing gameplay performance my account has been terminated for 10 years. I have followed what everyone says to 'claim file' and sent them an email, however I believe it would be a miracle to get the account unbanned. Just wanted to share my story here and hopefully anticheat system will be improved or drawbacks of it will be corrected so random players who win lottery like me wouldn't have to deal with this.
night cloak
@wise tinsel Warning :
You have to run the app in background. Means, After login or entering into the match you can't disconnect the app.
If you do, it will cause problem. @ViruS
lime juniper
Create a new account or wait for 10 years, @marsh trout.
light sapphire
@lime juniper dear sir please help me
marsh trout
@lime juniper indeed :)
night cloak
@night cloak open the game, wait few minute. A popup screen will appear. Click Retry. Now wait untill the game opens. Check if it works. It may take 3-4 min.
light sapphire
Anyone hacked my pubg account and change my data and he converted my data to vietnamese version how to back my Account
median swift
@light sapphireyour account is gone, start a new one
light sapphire
can get my account in Vietnamese version
lime juniper
light sapphire
my account level is 69 and i am play pubg 1.5 years 4100 achievements points and Royal pass holder from seasion 5
wise tinsel
@night cloak it works
night cloak
@wise tinsel remember warnings! 
wise tinsel
@night cloak yes I will
median swift
@light sapphireyou were scammed, can't help
night cloak
@light sapphire use Vietnam version!
calm python
@night cloak any Update news for Bangladesh?
night cloak
@calm python no. 😔
storm flumeBOT
Please refer to this channel's pinned messages for further information, @dreamy marsh:
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night cloak
@dreamy marsh are you using any kind of network app?
dreamy marsh
@night cloak no
light sapphire
@night cloak how to download vietnam version & how get my account in Vietnam version
night cloak
@dreamy marsh read the bot message above
dreamy marsh
ok
night cloak
@light sapphire the is an app maybe taptapr. You can download Vietnam version from there or visit apkpure...
light sapphire
@night cloak where is available this app
chrome coyote
It still sucks how the PUBGM team still hasn't fixed the server issues in Bangladesh.
night cloak
@light sapphire google.com
nimble thistle
@night cloak
1.1.1.1 or 1.1.1.1 with warp??????
night cloak
@nimble thistle with WARP. Read the warnings in pinned message before using the app.
@light sapphire use the link-
apkpure.com/pubg-mobile-vn/com.vng.pubgmobile
nimble thistle
@night cloak thanks bro
night cloak
Welcome!
teal sentinel
What about the server problem in Bangladesh?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @teal sentinel:
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dry geode
#savecrewchallenge . 4 teams on minimal r took top-1 of servers (middle east, eu and maybe more)
light sapphire
@night cloak sir last question how to get my globel version account in Vietnam version pubg
night cloak
@light sapphire login using the same global account.
marsh trout
@lime juniper Daaamn just noticed you are a moderator of this channel. Thanks for getting back. I think i might listen for your offer to wait. Probably see you in 10 years :)
slender roost
@night cloak same here bro
light sapphire
@night cloak can i login play games account to get my globel version account because my facebook account is disable
wise tinsel
@night cloak now I am facing ping problem . With 1.1.1.1
sullen vector
which dns changer app should i use?
median flint
Hello
slender roost
@light sapphire did u have other acc link with da account?
median flint
I got banned yesterday 10 years
For no reason m playing with ipad
I dont use cheats or anything
sullen vector
@wise tinsel in that app has 2 ways option 1.1.1.1 or 1.1.1.1 with WARP.which should i use?
slender roost
@median flint did u use any third party app ?
wise tinsel
1.1.1.1 with WARP
median flint
@slender roost nothing i was playing normal till yesterday i got banned
slender roost
@median flint or u downloaded the hax but didn't use it
median flint
night cloak
@median flint Please update your iOS to latest version.
median flint
@slender roost bro i told u m playing normal
slender roost
@median flint try updating ur iOS to latest version
@slender roost if u face same problem then file claim
night cloak
@wise tinsel i have checked their server status few hours ago. they have server issue near India. Maybe that's why you are getting high ping issue.
sharp cedar
Hello I have a concern about the desshara wheel.. I've won an IPhone 11, who can help me
median flint
@night cloak already my ipad on ios 13
night cloak
In our country Bangladesh, we are faceing log in issue & in game voice glitch!
when fix it?
slender roost
@median flint file claim
median flint
@slender roost already updated to ios 13
night cloak
@median flint Can I see a screenshot of the iOS version?
wise tinsel
@night cloak try 1.1.1.1 dns changer
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
hollow snow
Fix connection issue in Bangladesh Asap.Else we will rate it down.No way we have.We can't even use vpn to play PUBGM for ban so we can't complete our royal pass missions.Our uc Will be useless.And you guys will never back our money.90% of people here play PUBGM.If we can't play then why we give you good ratings? It's kind of bad for me losing my uc only for server problem.So our Bangladeshi PUBGM community will rate it download
20% atleast from total ratings.
slender roost
@median flint u I can't enter to classic match only tdm
sharp cedar
@night cloak I've won an IPhone 11, when will it arrive and how
night cloak
@hollow snow The block is from ISPs with direct order from Government. Wait for them to remove the temporary block. There's nothing the developers can do about it.
@sharp cedar I've no knowledge about the event. Kindly wait. Someone will reply you soon.
light sapphire
@slender roost i am connect my pubg account 2 links facebook+google play games
slender roost
@light sapphire try with Google play acc
light sapphire
@slender roost i am try to login google play but my account is not come
hollow snow
@night cloak Govt. Can't do that without any complaint.They have no rights for that.If you create a pressure to official PUBGM then they can meet up and we can stand on their basement.
night cloak
@median flint It seems the ban was given 5 days ago. Are you sure it was yesterday?
@night cloak well, but why pubgm authority don't discussed with our govt. even they dont give us any date about when fixed it!
median flint
@night cloak yes i swear it was only yesterday
night cloak
@median flint Alright. You can tap on file claim, if you get a reply within 3 days with a positive message, there's a chance you can get the ban lifted and will receive a high number of UC as compensation. But if you don't get reply within 3 days, it simply means your account was investigated and found the ban was fair.
light sapphire
@hope#123 my globel account is transferred to vietnamese version .Hiw to get back in globel version
zinc fractal
@night cloak i need help
night cloak
@hollow snow The government has all the rights. We have a screenshot where an ISP provided such information.
zinc fractal
i haven't opened my pubgm account for some time now, will i get banned for inactivity ?
median flint
@night cloak i was playing monday night till yesterday i tried to enter the game then i found the ban message
hasty belfry
@zinc fractal no, why would you
runic niche
@median flint what is your ID/username?
zinc fractal
@night cloak wanna play ?
slender roost
@hollow snow bruh I'm here getting way worse then u guy in Bangladesh I live in America I'm facing nightmare I can enter tdm not arcade and classic mode
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
zinc fractal
okay @storm flume
night cloak
@light sapphire Once you login to the Vietnamese version, you can no longer play in global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now you'll have to either play your account in Vietnamese version or can create a new account in global version.
runic niche
why can't devs change IP
light sapphire
@night cloak but i have not Vietnamese version
runic niche
@light sapphire how did you transfer your account to the vietnam version without having it??
median flint
How do i file a claim ??
night cloak
@runic niche It's not the IP but information. The government don't want the their citizens information go to any Chinese country.
runic niche
@median flint
hollow snow
@night cloak it seems we are nothing in this country.They needn't ask us for anything.They can put their personal opinion but without any notice they can't create this kind of seen.Nobody didn't complain about PUBGM then why they ban this?They ban almost full gaming server.
night cloak
@hollow snow We don't know, please contact with your ISP for further information.
light sapphire
@runic niche anyone hacked my account and i am login to globel version that show on screen.. Globel version not available for this account.please open this account to the via Vietnamese version
runic niche
@light sapphire then download the vietnamese version
light sapphire
@runic niche i don't know .how to get Vietnamese version and how to get back my account in Vietnamese version
runic niche
google download vietnam version
light sapphire
@night cloak how to get Vietnamese version and How to login my globel version id in Vietnam version
median flint
runic niche
@median flint what is your ID/username
safe oracle
@runic nichewhy you ask user name/I'd ?
median flint
@runic niche 5559004834
light sapphire
@median flint don't give anyone your username and password
runic niche
you were banned for violations of terms and service
you need to wait for a response from support team. they are the only people who can help
light sapphire
@runic niche Who ?
runic niche
@safe oracle I want to see if he was on the ban list
spring void
@runic niche how did you find that fromhis account?
median flint
@runic niche『DP』StuF
runic niche
@median flint you need to wait for a response from support team. No one else can help
safe oracle
@runic nichebut you don't have permission to ask user ID or user name. Ok
runic niche
i did not ask for his password, did I?
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
runic niche
@light sapphire you cannot transfer you account to global version. the only thing you can do is download the vietnamese version or make a new account
median flint
@runic niche how i will recieve a respond from support team
runic niche
@median flint wait for a response, if any
safe oracle
@median flintwhat say customer service team
light sapphire
@runic niche but anyone use my account and he is playing my id
runic niche
@median flint if they do not respond in a long time then your ban will not be lifted
median flint
@safe oracle nothing
runic niche
@light sapphire how did they hack your account?
safe oracle
@median flintif you don't use any thrid party or cheating and modified game they response
light sapphire
anyone hacked my account @runic niche
runic niche
@light sapphire how? facebook? twitter? etc
light sapphire
@runic niche facebook
runic niche
@light sapphire contact facebook, tell them someone hacked your facebook account
light sapphire
can i am not get my globel version account in Vietnam version @runic niche
runic niche
@light sapphire nothing you can do.
spring void
light sapphire
@runic niche i am trying many times but they were not accepted my id proof
spring void
@light sapphire refer to the above link
runic niche
@light sapphire we can't help you then
light sapphire
@runic niche i have link my pubg account to google play account and facebook account
safe oracle
@light sapphire recover your only Facebook support team
runic niche
@light sapphire we can't help you recover your facebook account. you need to talk to facebook support
we can't unlink your account either
light sapphire
@runic niche they are not help me
runic niche
then too bad
light sapphire
can i am get my globel version account in Vietnam version by google play games account @runic niche
runic niche
yes
safe oracle
@light sapphirepubg Mobile didn't help because it's social account.
light sapphire
@runic niche how ?
runic niche
log into google play
light sapphire
give me complete information @runic niche
runic niche
download vietnam version and log into google play
runic niche
find out yourself
light sapphire
@runic niche you don't know ?
runic niche
we only support global version in this server
night cloak
@light sapphire haven't you checked the link?
light sapphire
@night cloak i am only confirm ?
safe oracle
@light sapphireno
light sapphire
@safe oracle ok bro
night cloak
😰
safe oracle
@light sapphirewhy u ask
light sapphire
@safe oracle bishal is a indian name
safe oracle
@light sapphireyeah
light sapphire
can i get my globel version account in Vietnamese version @night cloak
safe oracle
@light sapphire@Loganvijay Once you login to the Vietnamese version, you can no longer play in global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now you'll have to either play your account in Vietnamese version or can create a new account in global version.
night cloak
@light sapphire To get global version in Vietnam version, you have to use the same login account.
light sapphire
i have only google play games account
storm flumeBOT
We provide support only for the global English version of PUBG MOBILE here.
light sapphire
@light sapphire because my facebook account is disable
safe oracle
@light sapphireplz read uper massages
light sapphire
@safe oracle i am read already uper messages
tidal radish
@night cloak i cant enter the match in my emulator i am form bd is it for server problem
runic niche
@light sapphire you are repeating yourself. we answered everything already
tidal radish
my friend can play easly
light sapphire
@runic nicheok
runic niche
@tidal radish government has blocked PUBG IP there, wait until it is fixed
tidal radish
nope
spring void
@tidal radish stop repeating, this is your first and last warning
tidal radish
its a fake news
storm flumeBOT
Please refer to this channel's pinned messages for further information, @tidal radish:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
tidal radish
i have a problem
night cloak
Let me explain!
wintry schooner
My friend accidentally clicked that m4 glacier fake link.
Now his game is not opening and his fb I'd is gone too
But when I went into game he is online.
Any solution?
spring void
@tidal radish For login issues regarding Bangladesh server,
We are aware of the issue and are still awaiting a response from the team. We will post an update regarding the issue as soon as we get any information.
For the time being, users are requested to not use any VPN services to access the game.
Instead,
• Android users can use an application called DNS changer and use the Cloudflare DNS (1.1.1.1) to access the game.
• iOS users can check faq subpoint 1.4 regarding how to change DNS settings.
Users are requested to use 1.1.1.1 as Primary DNS and Secondary DNS as 1.0.0.1
Android users please note : You have to keep this application active in the backgroud while playing the game to avoid any Data connection errors.
tidal radish
my friend can play match i cant
night cloak
Let me assist him, please.
fickle gazelle
@spring void and for emulators?
runic niche
@wintry schooner what information did the scam link ask for?
spring void
@wintry schooner account safety is your own responsibility, ask him to contact ingame CS
tidal radish
@night cloak my friends can play the game
runic niche
@wintry schooner contact facebook support to get his account back. we can't help you here
safe oracle
@wintry schoonerdont post phone number or FB id
spring void
@fickle gazelle emulator players shall wait till an official news
@wintry schooner ask him to create another account to contact them
wintry schooner
@runic niche his fb account is disabled
That's the problem otherwise he could have changed his password
Okay
safe oracle
@wintry schoonerif your friends still using FB id
spring void
@wintry schooner also contact facebook support
wintry schooner
Okay then
runic niche
why are you telling him to contact in game customer support?
i thought the copy paste message here says that social media account is your own responsibility
finite badge
can someone send me the gameloop discord server
night cloak
@tidal radish
1.According to the major ISPs under BTRC, some pubg server are blocked in BD. As a result there is no normal way to access the game normally. While some small isp is out of control of BTRC or DOT. So on these isp, the games's server is open.
- You can try the 2nd method in pinned message.
hope you understand.
spring void
@finite badge you can search google
finite badge
doesnt appear
tidal radish
i am playing in emulator @night cloak
spring void
Or ask in #chat @finite badge
night cloak
@tidal radish yes. You can try the 2nd method (by GrandMaster). It may take 3-4 minute. Kindly check it.
scarlet spade
There is any admin can he help me
dry crest
@tidal radish Well you should check the pinned message in this channel!
USE dns changer named 1.1.1.1 and try to avoid using free vpn
tidal radish
i am emulator player @dry crest
night cloak
@tidal radish before starting a match, go to training mode.
tidal radish
then
scarlet spade
Hi I need some help here
shell garden
@scarlet spade you have to state your issue so that the staff members can help you...
spring void
@scarlet spade how may i help you?
tidal radish
then @night cloak
scarlet spade
I’m facing a lot of hackers in the game
Most of the time I’m making a video to my channel
I’m facing those hackers
storm flumeBOT
Hello, @scarlet spade!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
scarlet spade
And they told me they will never get bandit
runic niche
@scarlet spade report them
dry crest
@scarlet spade well they lied to you
scarlet spade
Bro I’m facing them not only one time a lots of times and the same names the same account
spring void
@scarlet spade all hackers get banned eventually just wait
scarlet spade
They pay some money to some professional hacker or I don’t know
night cloak
@tidal radish then exit training mode. And then you will be able to enter into the game easily. If the trick don't work, you have to try on didifferent network. 😔
scarlet spade
Butwhat after my points get lower
Most of the Middle East is using this kind of program
In five matches I’m facing hackers
I’m trying to reach conquer from the first week in this Season
Do you want to see how they use it and they will never get bandit
He have all the skins in the game
blazing saddle
Kindly take such reports to the ingame customer support, @scarlet spade.
We do not deal with such reports here.
scarlet spade
Whatever the players do he never get bandit
shy sky
All the noobs using pistols in snipers is a shame and pubg not caring about it is a bigger shame
scarlet spade
Most of my friends they start to delete the game
runic niche
@scarlet spade bring it to ingame support
static gull
Hello
runic niche
settings
scarlet spade
You mean in the game
static gull
You guys might know this
static gull
I have an iPhone and I'm trying to display my game on a TV with the adapter but there is no sound just video you guys know why this is happening?
scarlet spade
And everyone is upset because all of the Cheaters
runic niche
Kindly take such reports to the ingame customer support, @scarlet spade.
We do not deal with such reports here.
scarlet spade
I talk to them there is a machine talking to me
I need a real person he work there he can help me
static gull
I guess nobody knows why
scarlet spade
Tell me please where can I send a video
I’m facing this player in in three different matches
runic niche
Kindly take such reports to the ingame customer support, @scarlet spade.
We do not deal with such reports here.
scarlet spade
And he’s activating everything flying magic bullet everything
night cloak
Hello , guys does anyone know if its possible or how to transfer or gift uc from one account to another?
static gull
I have an iPhone and I'm trying to display my game on a TV with the adapter but there is no sound just video you guys know why this is happening?
runic niche
@scarlet spade no
scarlet spade
@runic niche Your machine answer my friend
runic niche
@night cloak no
scarlet spade
You don’t know how I can send a video for Pobg mobile
scarlet spade
Thank you for wasting my time
last ridge
IP ban instead of single accounts, hackers just come back afterwards
civic surge
@lime juniper pubg is blocked in bangladesh, any problem if we play with vpn?
spring void
@civic surge dont mention admins for no reason, also check pinned messages
storm flumeBOT
Please refer to this channel's pinned messages for further information, @SABERvai#185:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
cosmic gazelle
Aim Assist is not working properly, it moves my aim for no reason and it sometimes also try to move it through wall as if I'm trying to use wallhack.
Had to disable it,many of my friends are facing this and they had to disable it too.
sweet sail
@civic surge We have already told you " Using of vpn and any 3rd party will get you banned . Dont spam again and again
@cosmic gazelle Aim assist is meant to be like that
@scarlet spade Best thing to report a cheater is ingame . If for some reasons you can send email ingame with SS or video
spring void
@cosmic gazelle try repairing form login screen
radiant remnant
Hey, any admin, support who can help me please?
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @radiant remnant. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
amber canopy
Gfx tool banned pubg ?
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @.
halcyon apex
It ruins my game fun, even RP tasks progress does not count when this happens
radiant remnant
My account got banned for no reason please anyone who can help me, I didn’t use cheat or something like that, please someone here who can help just to find out the reason at least???
hexed jasper
Any mod or admin here ?
halcyon apex
There are many of them online but nobody cares apparently
night cloak
Hello . In the starting of season 8 i asked here how to restore my account that i think it has been banned wrongfully. They answered me here that i should contact customer service in the game, but when i trying to describe my problem just bots answer me then the chat ends, so how to report my problem ?
hexed jasper
night cloak
So what should i do so they will answer me ?
hexed jasper
Look carefully at the kd ???????
Do u believe that such a hacker is still playing pubg ????
@night cloak ياصاحبي انسى
شايف الكدي تبع هي اللاعبة تصدق انو حد اللحظة ماتبندت
night cloak
@hexed jasper عندي فيديو دليل ما عامل شي بس المشكلة خدمة العملاء ما ترد
pseudo hinge
@night cloak if you think your account banned by mistake you can contact this email PUBGMOBILE_CS@tencentgames.com
night cloak
@pseudo hinge thanks . Will they answer or just wasting my time 🤔
pseudo hinge
@night cloak they will but need to wait because of time zone and too many emails )
pseudo hinge
@bold siren hello )
hexed jasper
@bold siren ur problem if u dont know other than English
pseudo hinge
@hexed jasper its an english channel you have to respect rules here bro
hexed jasper
Any way how about the screenshot that i poosted ????
hexed jasper
@pseudo hinge i was helping him with his language so we r in the same team
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
bold siren
You can help him in DMs in your language then, @hexed jasper.
night cloak
@bold siren how about my problem mentioned just above of non- english messages
alpine veldt
سلام
hexed jasper
@bold siren why u or ur community team opens a room for posting videos and hackers and one of u deliver a good message to pubgm to make sure of banning cheaters
I came here months ago reporting a cheater tell now he is not banned and he is a conqueror ???? Thats very sad when there is no justice
When we talk Serious no one replies ??
When we say trashy things they remind us of the rules ?
last ridge
0.08% chance of getting anything useful
whole geyser
@bold siren Is Pubg banned in Bangladesh?
hexed jasper
I hate plutocracy
night cloak
@last ridge u mean 0.00001%
bold siren
We do not deal with banned accounts here, @night cloak.
Also, no discussions here, feel free to use #chat & #622098914660712472.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @whole geyser:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
hexed jasper
@bold sirenthen how about delivering a message from ur team ???i think u should do these proposals ????or just sitting and chilling ??
night cloak
@bold siren im not asking you how to restore the account . I know i should contact CS but they are not replying . Its clear that u didn’t read my problem carefully
bold siren
We are just volunteers here with no contacts with the developer team, @hexed jasper.
hexed jasper
@bold siren a small youtuber got contacted with the one of the divs ???
How about PUBGM DISCORD ???
bold siren
End the conversation and try contacting again, @night cloak. But no accounts get suspended for no reason.
As I said, we are just volunteers here, @hexed jasper. Contact the customer server for if you want to talk with them.
hexed jasper
@bold siren go now pls and volunteers for all of us pubg players and ask somebody about what i said earlier ?
night cloak
@bold siren the conversation ends automatically . Tried that several times . Luckily i have the record of banning moment
How do I add this Clan’s Leader? As u can see he has the letter “E” in unique font
bold siren
I'm sorry but I don't understand what you mean, please move to #chat & #622098914660712472 if you don't need any kind of help, @hexed jasper.
hexed jasper
Clearly tencent_aeolus won't reply to my dms @bold siren
now u don't understand English what a waste of time talking to you @bold siren
One more time i need ur help to deliver a message to ur boss to deliver a message to the devs ?????
bold siren
Why are you wasting your time here by complaining about cheaters? We do not deal with cheaters or suspended accounts here.
night cloak
@bold siren Can you help me out?
wraith kraken
I don’t understand how hackers in crew challenge are so difficult for Tencent to ban
It’s literally 4 games you need to monitor at the final
night cloak
Because they use Detection Bypasses
bold siren
Are you in that clan, @night cloak?
Please report them in-game, @wraith kraken. We cannot do anything about it here.
night cloak
@bold siren Yes...My old acc is in that clan, I want to talk to the leader to remove my old acc and add the new one in the clan
bold siren
Then feel free to use #chat, #622098914660712472 & #pubg-mobile.
hexed jasper
@wraith kraken man u killed me lol
bold siren
Try requesting to join with a small note saying that, @night cloak.
wraith kraken
Right but speaking here at least gives you the knowledge that the competitive scene is disgruntled at the lack of action Tencent give. Maybe you can give that as feedback
night cloak
@bold siren It’s full 50/50
hexed jasper
@bold siren nothing personal but u know this game is a bad on in term of support
night cloak
@bold siren Do you know anyone who could help me out?
Has the iOS 13 been patched for more than 2 fingers?
nimble thistle
Stll now 1.1.1.1 not working
night cloak
Can anyone find me this symbol?
gray bane
Hello everyone!
Someone can help me please?
I’m organizing a tournament of PUBG MOBILE and I need to know: What can I do to my tournament be ranked in the Ranking SA (South America)????
Please guys!
wary rapids
any update for bangladesh?
brazen kettle
From pubg
runic niche
@wary rapids no
wary rapids
@night cloak search cool names for pubg ....u will get those symbols too
night cloak
@wary rapids I can’t find it anywhere, Can you find it for me?
night cloak
As I said, can’t find it
@night cloak
|| 〤 || 😌
@night cloak Thanks alot
😍
Do u think this symbol matches the image?
@night cloak
I'll need a microscope😅 ||yes||
wary rapids
@night cloak😂
night cloak
No u won’t
runic niche
Stop spamming chat
night cloak
Clearly the tail of the curly X is longer from left side
runic niche
That may be due to font difference, now take it to another chat
runic niche
this channel is for support related to PUBG. you are asking a question related to font characters
night cloak
It is related to PUBGM
runic niche
your question was answered as well
night cloak
And it is called support
runic niche
your question was answered, please take it to #chat
night cloak
Don’t try to be a mod...Wannabe mod smh
@night cloak when tou will apply it in PUBG Mobile, it will change the shape automatically! So it is the symbol what you're looking for!
Ok
supple gust
Who can help me here ?
runic niche
@supple gust what do you need
runic niche
@supple gust what do you need assistance with
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @supple gust. Remember to read through #481198147478224896 before asking questions in the support channels.
runic niche
I guess you don't need help
supple gust
My account was blocked for no reason I was playing on the phone and then I ran the game on the gameloop emulator and I got a message saying that your account was blocked 10 years ago
I don't use any plugins
Please check my account
runic niche
@supple gust what is your username/ID
the only way you can get your account unbanned is by pressing "file claim"
supple gust
my ID : 5427613961
runic niche
we can't unban you here, you need to press "file claim"
supple gust
I don't want to talk with an automated reply. I want a real person to talk to
An automated reply does not allow me to write my account and finish the conversation
Is there another way to communicate with people working in this company
??
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, & 6.2 @supple gust. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
supple gust
i need admin i need anyone work in this company please
glossy sable
You've been answered already.
supple gust
that is not answer
supple gust
The automated in file claim response ends my conversation and does not allow me to solve my problem
glossy sable
Seems to be &, it's sometimes shown as this.
night cloak
Are u talking to me?
glossy sable
...yes?
glossy sable
@night cloak OK
Seems to be &, it's sometimes shown as this "reversed 3"
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
distant falcon
@night cloak Ɛ
night cloak
@distant falcon This is also different
First look at the picture, No curves at the borders
distant falcon
@night cloak Є
stray shell
My account was blocked for no reason I was playing on the phone and I got a message saying that your account was blocked 10 years ago
Please check my account
night cloak
Alright it worked, thanks for helping.
distant falcon
@stray shell press file claim and wait for reply
stray shell
@distant falcon I have a month and I press and wait but there is no solution ...
i need admin i need anyone work in this company please
distant falcon
@stray shell u should have thought abt it before usubg hacks
Check ban notices of time when u were baned
Reason is listed there
onyx cairn
Check #community-news
stray shell
@distant falcon I haven't hacked a game
@distant falcon So far I do not know the reason for the ban. I didn't play with a hacker and I wasn't an ally
i need admin i need anyone work in this company please
night cloak
Keep in mind if you getting ban there's nothing we or me can do, even you tried to ask us all the staff will ask you to click the "file claim" @stray shell
If you think you getting false ban "file claim" is the only option for you
lucid bough
Do the legendary avatar frames count towards the legendary item achievement?
night cloak
@lucid bough Yes.
lucid bough
@night cloak thanks
runic niche
@stray shell you must file claim
dark tinsel
is the iOS 3 finger bug resolved with iOS 13.1.2?
blazing saddle
Yes, @dark tinsel.
dark tinsel
thanks @blazing saddle 🙂
balmy forum
Hello i got banned for 3 months without any reason
@stray shell same problem
But i got 3 months
stray shell
i get banned 10 years for no reason, PUBG are u srs ? this is not fair i swear, This is an injustice!
mystic token
Hello My name is Mohssine Nahli My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID 5224440738
glossy sable
@stray shell @balmy forum @lost ledge @night cloak
Read the last message in #community-news.
stray shell
@glossy sable
i get banned 10 years for no reason, PUBG are u srs ? this is not fair i swear, This is an injustice!
I'm not a hacker
runic niche
@stray shell what is your ID/username, maybe you are on a list
opaque igloo
Pubg Mobile has the worst system. If you didn't get a banned for 10 years you get a banned for 10 minutes.
runic niche
regardless, the only way you can get your account unbanned is if you wait 10 years or press "File Claim"
balmy forum
My case is different i got bannef for 3 months without getting a demotion to bronze . I will wait if you just tell me why you banned me !!!!
runic niche
@balmy forum it is likely because you actively teamed up with cheaters
balmy forum
Teaming up with cheaters penality is 1 week ban + demotiin to bronze and you will see it as a reason in the ban message
"You have been banned fr teaming up with cheaters"
covert hound
No one here can do anything about bans
night cloak
Well you can wait 3 months nobody can tell you why you got ban unless you go file claim and ask 🤷
stray shell
@runic niche
『DF』彡DIDINO
Id: 585253836
balmy forum
I filed a claim only auto reply no human response
night cloak
Take Months at least for human to respond
balmy forum
Its just not fair i have rp max from s4 and ace from s2
night cloak
If still no answer then the request is closed
stray shell
@runic nicheI didn't find my name on the list
balmy forum
I dont want to miss current season rp rewards
tame spruce
Hello Soldier,
Thank you for contacting PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support.
To keep the gameplay environment as fair as possible for legitimate players, we routinely do sweeps to separate out cheaters and modders. These sweeps are based on in-game automated detection, examination of suspicious gameplay statistics, and also manually-reviewed evidence submitted by the Community. If you were not engaged in any willful cheating or exploiting yourself, you do not need to worry about getting caught up in our work to separate out cheaters from the rest of the population.
We apologize for any inconvenience caused and thank you for understanding.
Best regards,
Nicole B.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support
night cloak
Nobody in this server can help you unless the customer service
tame spruce
Wtf ?
tame spruce
I got 10 years ban and this a replay igott
balmy forum
@night cloak i thought this was the official discord , but i think its not . So i will just give up
night cloak
It is official but the staff don't have the power to do ban
tame spruce
@balmy forum bro you lucky to get 3month
Iget 10years and i'dont do anything
balmy forum
@night cloak i hope thay you will feel what i feel
night cloak
at least it's 3 months not 10 years
Idk you can try file claim again and hope they reply
balmy forum
@night cloak no difference because its not fair ban
@night cloaki hope so , thanks for ur time
night cloak
gl
tame spruce
@balmy forumDo not tire yourself here will not find anything to satisfy you
opaque igloo
Now one will reply when you file a claim. It is a silly system.
stray shell
i get banned 10 years for no reason, PUBG are u srs ? this is not fair i swear, This is an injustice!
I'm not a hacker 😔😔
tame spruce
@stray shellDo not tire yourself here will not find anything to satisfy you
stray shell
@tame spruce😔😔
opaque igloo
@stray shell Because you are not a hacker you got a banned. This game is now just for hackers
stray shell
@opaque igloo @tame spruce this is not fair i swear
tame spruce
Just i killed some nobbs player
They do not differentiate AWM from kar and they report to you and even more funny is the anti-cheat system programmed by some of the children @dédéñűø#٣٨٩٤
opaque igloo
@tame spruce 💯
tame spruce
Logically no one level 71 might use cheating or breaking the rules and playing from the 1st season
stray shell
Me too 😔report,report,.... @tame spruce
tame spruce
So I decided to be unfair in this game using cheat
night cloak
Do you know you not the only humanity on earth playing pubg mobile getting ban and clicking file claim but no human answer
If you think you're getting false ban that's the only option for you, if you not satisfy or cannot be patient the door is here 🚪 for you to leave and uninstall the game
tame spruce
@night cloakHello Soldier,
Thank you for contacting PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support.
To keep the gameplay environment as fair as possible for legitimate players, we routinely do sweeps to separate out cheaters and modders. These sweeps are based on in-game automated detection, examination of suspicious gameplay statistics, and also manually-reviewed evidence submitted by the Community. If you were not engaged in any willful cheating or exploiting yourself, you do not need to worry about getting caught up in our work to separate out cheaters from the rest of the population.
We apologize for any inconvenience caused and thank you for understanding.
Best regards,
Nicole B.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support
What is this
night cloak
it's says there the anti cheat is detected something
stray shell
We want an effective solution to this situation @night cloak
tame spruce
I waited 5days to get this banality
night cloak
File claim what do you expect from all of us? going to tencent PC and unban you? Funny
opaque igloo
Why is the"File Claim" exist when no one will replay.
night cloak
Do you know there's million people clicking that button
opaque igloo
very funny
stray shell
@opaque igloo??? I don't know😔😔
night cloak
Really funny
tame spruce
I was given a $ 40 offer to remove the ban illegally and it was tried in front of me but I only want the legal way
stray shell
But a game with millions of subscribers. Why not support the service
stray shell
No no no not like that. The game is not fair
opaque igloo
@runic niche this button is just for decor😂
runic niche
@stray shell you can also wait 10 years
after 10 years your account will be unbanned and you can play again
stray shell
The service is very bad @runic niche
runic niche
@stray shell if they do not respond you are guilty
foggy wraith
How do I report a bug with screenshots
stray shell
Good analysis, continued @runic niche😑
runic niche
@foggy wraith go to #555492558428700682
foggy wraith
?
runic niche
thats how you report a bug
foggy wraith
How u cant type there
runic niche
look at the pinned messages
ionic cloak
Hi
runic niche
@ionic cloak what is your problem?
mystic token
Hello My name is Mohssine Nahli My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID 5224440738
runic niche
@mystic token
mystic token
@@runic niche No one responded from more than 20 days
runic niche
@mystic token then it is time to move on. your ban will not be removed
ionic cloak
first 30s I cant hear anything and if I pick up a weapon I cant use it after 30s hidden weapon im my hand
also when I shot an enemy in TDM and Classic mode I hit him but he kill me easily I look for his HP is full..And all the bullets I fired and hit him was useless
runic niche
@ionic cloak first is known issue, that is being fixed
@ionic cloak second, how do you know they are at full health?
mystic token
@runic niche please help me , I don't use any cheater
ionic cloak
after they kill me I can watch them:) @runic niche
lost ledge
I also don't use hack and they gave me ban. I even looked at the list of banned players and I don't go out there. I don't know why they are doing that to several players who have already invested a lot of money in the game. @runic niche
sterile mango
@mystic token 20 days no response , your account must be suspected by using 3rd party apps.
runic niche
@lost ledge money or no money, you must contact support to be unbanned
ionic cloak
some time when this issue happened in TDM I ask my opponent if he is hurt him and he say no. although I see the effect of blood coming out of them especially when I use kar98K @runic niche
mystic token
@sterile mango My account since the third season I don't used any external application
lost ledge
I think it would be too much for me to put more than 1000 dollars into a game and then use a hack to get my account banned. I always play fair in PUBG MOBILE and in other games. 🤦🏽♂️🙁
ionic cloak
I can record vedio for this proplem
mystic token
😢 😢 please help me @runic niche
lost ledge
Ya lo hice y no contestan.
keen solar
how many reoorts does it take to get a hacker banned? were approaching thousands of reports and this guy still is allowed to play. king crimson, north America fpp, top ten in kill ratings 53% headshot and knows where everyone is on the map, kills with 2-5 bullets against tip players.
vagrant onyx
@keen solar there is a cheat that cause enemy more damage
ionic cloak
ping in game 20
I live alone no one use my WiFi only me
this problem happened in ladt update 14
light trout
@keen solar Please note that the bans are independent of the number of reports. A player is either ban by the anti-cheat system or when it is caught hacking by the customer service team.
vagrant onyx
@ionic cloak sometime server might be unstable
or your connection will be unstable
also depend on what device you play
keen solar
maybe someone should escalate it then because were all sicknof this crap
night cloak
i hate the game so much hack how can we play this game ?!
runic niche
@night cloak if you encounter a hacker report them
night cloak
i make 1000 report
runic niche
thank you for doing the right thing
night cloak
every match bro 10 hacker
runic niche
report them
night cloak
How a company with this pilgrimage is unable to address this problem?
opaque mist
@night cloak because its not that easy
night cloak
Brother, this company has a lot of developers. No one developer is able to stop this nonsense?
opaque mist
@night cloak 1000s of players get banned every day
night cloak
The solution to the problem is not to ban the players, just brother, every person who takes the ban works for a new account
runic niche
@night cloak 20000 players have been banned in the last 7 days
opaque mist
@night cloak they cannot ban ip or device ban its agaisnt apples tos
runic niche
this is not a channel for complaining, please take this to #chat
night cloak
@runic niche oky but i go leave game too until the company fix this problem
runic niche
ok, goodbye
rotund marlin
I hAve $50 in my apple id but the game is saying i have insuffiecient funds for the purchase. Is there some tax i didnt know about
wild sorrel
@rotund marlin Have you done purchase before through apple?
runic niche
@rotund marlin what are you trying to buy?
turbid basalt
hey mod any update news of server issue in Bangaldesh
runic niche
@turbid basalt no
runic niche
@rotund marlin you don't have enough for tax. that is why
covert hound
Pretty sure there is no tax
covert hound
I’m NA
runic niche
what country
covert hound
United States
runic niche
within united states every state has sales tax. however, based on whether or not apple/google has headquarters in your state, you may or may not have to pay tax
for example, in my state of new york, i have to pay tax
covert hound
Interesting I’m in CT and they tax everything but I’ve never seen tax on any micro transactions
wild sorrel
@rotund marlin I don't know about if you can with apple ID but try to add one more dollar or two at least and try.
night cloak
!help
covert hound
Whatcha need help with @night cloak
night cloak
:v
runic niche
@covert hound that is because they do not have headquarters in CT
@covert hound the legal stuff behind that is different. basically if you lvie in state where there isn't headquarters, then they do not need to charge you tax directly on the purchase. however, TECHNICALLY, you're supposed to report the purchase on your tax papers and pay tax like that. Of course, no one wants to do that
covert hound
What about California never did when I was there either
runic niche
things might hav echanged. also might be based on where you created your account
for example, i made an account using germany VPN, i still need to pay germany VAT prices, even when i turn off VPN and appear to be in USA
abstract edge
@jolly charm
need help
willow dune
@abstract edge
- Dont tag community peeps
- State the issue, someone will reply!
willow dune
Goto #613267301243944960 assign yoself emulator role to get access to #emulator-support
react on 🇪
light trout
@hushed flower Are you playing the game from Bangladesh?
vagrant onyx
@slow junco can you show the ss of settings on link page
storm flumeBOT
Please refer to subpoint 2.4 in #481198147478224896 for further information, @slow junco. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
hushed flower
Yes
slow junco
light trout
@hushed flower please read the pinned message in this channel.
slow junco
@vagrant onyx any solution
hushed flower
Where is it.i can't find it
Will you plz help me
@light trouti can't find the pinned massage on this channel. Plz help me
storm flumeBOT
Please refer to this channel's pinned messages for further information, @hushed flower:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
opaque mist
@fervent glacier what do you mean?
fervent glacier
@opaque mist thats a anti-cheat system for many online games
radiant swallow
I've also changed my region to India!
night cloak
@radiant swallow don't dare
silent locust
Is there is any further news of BD server?
jolly forum
Company pubg failed ... because we sent two days ago pictures shows the use of hacker and the company shut up ... What is this failed company
night cloak
😩
red spruce
Hmm, although I don’t live in Bangladesh, I have the network error
I even changed my dns to 8.8.8.8 and 8.8.1.1 but it’s still not working
winter fractal
spring void
@winter fractal unfortunately you cant
marsh sparrow
Hello support, is there any admin or tencent staff here? I need someone to do a checking for my account. I will pay for it. I was banned recently for no reason (as I’m not violating any rules). I tried to contact tencent through in-game and email, but only bots responded to me. I am willing to pay just to be checked manually. This is very unexpected, can you imagine to lost your account suddenly for no reason?! Please, I need help! I swear to god, in the name of Allah, I DO NOT BREAK ANY RULES. Please tencent, I want to play, I can’t afford to make a new account as I already invested a lot in that account.
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @marsh sparrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
sweet sail
@marsh sparrow I can only assure you that you will get that back . We cant unban your aacount . You have to file claim not the notice which was send to you when banned . Only thing you can do is wait . Reply from them could take 2 hours - 2 weeks . So be patient .
On the notice *
marsh sparrow
Thank you, but it has been a week since I got banned and already repeatedly using File Claim, but all I got are the same automated response. I only managed to save a screenshot for a proof that I did not use anything and just suddenly got the data changed popup.
I need them to investigated this, the game id is there..
hazy cargo
@marsh sparrow i think u use vpn or something\
marsh sparrow
Not even vpn, i was there playing in KRJP just to do missions. I am an Asian server player, if I use VPN, it will become even lagger
sweet sail
@marsh sparrow Yeah the first message send will be replyed by automated . But try to send your message again and again
turbid current
@spring void I feel sad about the poor invastigation system & management of pubgm! still we heard any words from them about the connection issue of Bangladesh.
no*
valid plover
Hi
sterile mango
@marsh sparrow how long you get banned ?
rocky bridge
Hii
night cloak
@glossy sable Why did u tag me?
fast hull
Please fix Bangladesh network or confirm us if it blocked from government.
We are getting ban for using VPN. We dont wanna lost our ID.
valid plover
Hey
haughty cypress
@tall kindle bangladesh is having server problems, wait for a fix. We dont know when it will be fixed
tall kindle
@haughty cypress but i am from india
turbid current
@haughty cypress heck pubgm
tall kindle
@haughty cypress then whom i ask about it?!can u tell me plz
turbid current
we have log-in issue since season 7
haughty cypress
@turbid current if you dont have anything better to do than complain about the game here, try finding a hobby or hanging out with friends
@tall kindle ask someone with a blue or green name
turbid current
@haughty cypress I just wanted to be fixed connection issue of Bangladesh now
or nothing else.
tall kindle
@mint dagger i need help
haughty cypress
do you think more complaining will magically make it better? @turbid current If not, then just be patient
carmine carbon
@tall kindle tag Koushik
turbid current
@haughty cypress I feel sad about the poor invastigation system & management of pubgm
valid plover
For last 2-3 Days cant find the Joy of playing PUBGM with friends (own squad) Can't listening each other feels like playing with random squad by turning mic off.
Please fix Login issue and Voice issue plz
carmine carbon
NP @tall kindle
grizzled lark
Do you have a vpn on or is your internet working fine, @tall kindle?
turbid current
@valid plover me too :'(
tall kindle
@grizzled lark my Internet conn. Is good and i was not using any vpn
i have also tried with wifi but same issue getting
valid plover
We can't login in pubg mobile when we log in 10 minute waiting then we can't play it says server didn't respond . sometimes we play tdm and solo classic game but we cann't play normally. We can't play for connection problems. Almost 80% pubg player faces this problem in Bangladesh.
turbid current
@valid plover but pubgm still not provided any info about the connection issue of Bangladesh
grizzled lark
What does it show when you tap on Retry button @tall kindle?
valid plover
We face this problem many time. You should think about us. We are also having problem of server. We need a server for good play. There are so many good player in our country. But they can't give there best to the game for server net problem. We surely nead a for us. India also have there own server. I know our country is not so much big as India. But we also need some facility. There many well known Youtuber who represent our country to the world. I think you will think about this.
tall kindle
@grizzled lark resources compiling and after few seconds login screen came but when i try to login it says network error
carmine carbon
@grizzled lark I've seen some Pakistani players also getting connection errors a few times in the last few days... Could it be because of upcoming update?
grizzled lark
Cannot be sure about that, @carmine carbon.
sweet sail
@turbid current We already told you. There is no fault from pubg side . It is your ISP
turbid current
@sweet sail did pubgm say that?
grizzled lark
Can you try changing your dns and try again @tall kindle
valid plover
We have huge number of pubg players in our country. Please fix these problem. (Like: Mic glitch, Log in problem etc). We die in the game because of high ping. In our country the ping always stay about 80/100ms to 200/1000ms sometimes up and down. On the other hand our neighbour country India's ping stay about 7ms to 20 ms. So it is a big problem for us. We can't defeat them because of high ping . I am saying this on behalf of our pubg players that
sweet sail
@turbid current Yeah if you check your official Bangladesh Pubg group . You will get the info
grizzled lark
There are no points of coming here and complaining about it, @valid plover. We cannot fix anything from here, they will investigate about it and fix it as soon as possible.
valid plover
😂 😂
night cloak
@grizzled lark How can I add this clan’s leader? I can’t seem to find the reversed 3 symbol anywhere
sudden relic
@valid plover server costs money..company is not going to invest in server if they don't see good returns from various countries.every one understands it's not really fair but at the end of the day it's a business for tencent..maybe in future when there are many tencent project games in market then they'l have server in every region+ the regional government also needs to approve of forieng companies supping up shops and at seems Bangladesh government at current dosent really support this
grizzled lark
You can search their name from Add Friend option, @night cloak.
sudden relic
@night cloak search google symbols for PubgM..find symbol there and copy paste.. Make name manually
@marsh sparrow don't spam support.. I mean don't msg them every day or your contact info will be sent under a list which never gets checked or replied to.. Now all you can do is wait for thier answer.. Wait 1 week and make sure not to contact them inbetween.. I'd no reply then send another support Msg and wait again for 3-4 days. Don't keep sending msg go them or they will see it as spam and block
torpid storm
haughty cypress
thats is some mad level of dedication
sudden relic
@torpid storm what is this?? I don't get it as Asia player
night cloak
@torpid storm I am not getting the point of last one by sharing
marsh trout
@lime juniper Started a new account and it was terminated for 10 minutes after the first game. Will it be banned for 10years after my second game? :)
solemn spear
@marsh trout that happened to me as well after creating a new account. Idk why it happens but it stopped. U need to change some stuff in your wifi. Google it
And while I'm here I need help
marsh trout
The wifi i am using is tethered. Means i am sharing wifi from another phone.
solemn spear
My primary account got hacked thru Facebook. But I had the account linked to Google as well. When I tried logging in thru Google I got a message that said that the account wasn't available for the global version, that I had to login via Vietnamese version.
normal fulcrum
@solemn spear If account is compromised than it has nothing to do with PUBG Mobile devs
spring void
@solemn spear you can contact VN version support
solemn spear
@spring void Here's the thing. I got my hands on the Vietnamese version but when I logged in with Google it just created a new account. There was no existing one. How did the account just disappear like that? I know that it isn't possible to unlink an account from pubg.
vagrant onyx
@solemn spear dont contact till you first find solution for your hacked facebook account
spring void
We dont provide support for VN version, and thus lack info on that @solemn spear
solemn spear
@vagrant onyx I can't get it back. I don't know what the person did but they got it disabled forever. I requested a review 3 times but I didn't get it back. They won't let me explain what happened. The only thing I can provide is a ID copy.
spring void
1 it was his mistake
2 we dont provide support for VN version so there is no need to conitinue discussion here
night cloak
wtf is wrong with this. It's going from 60 to 900+
I'm currently playing India bonus Challenge and it keeps happening
sweet sail
@night cloak Bonus challenge doesnt have a good ping and i suggest you to not play as there are 30% hackers out there to get some free uc
It is just a waste . First when i played i also got same ping. So i start camping. Later got killed by hacker across the map
coral leaf
night cloak
@sweet sail dude it is in asia server now. If i had bad ping I would have never get 60 to 900 it qould have stayed on 900
I think you have to go to that specific direction in classic game mode @StiFix#8265.
stable ether
I still don't understand
what if I am out of zone? I will die
night cloak
pubg itself want to ruin it's game so players switch to CoDm. All these mods are dumb in here, too. they never reply
light trout
@stable ether Please read this message, https://discordapp.com/channels/393088095840370689/481200416349224980/621374910031331344
onyx cairn
They reply faster, if you state your issue directly and mention an active mod shown in the right list. There is no need to insult our beautiful volunteers inhere. @night cloak
median swift
@stable etherthis challenge is about guessing which direction the plane will head when you play the next game
ItsIt's pure luck
stable ether
ohhh
so for eg if I select south ?
the planes route should start from South?
median swift
No, the plane will head in South direction, ie, start from North
hushed flower
The voice chat is glitched .I cant communicate with my friends.
median swift
@stable etheryou would have to gamble your points here, as there is no way you can determine the plane's direction in any match
stable ether
ok this is very complicated for me😅
so if I select south
plane should head towards south? right?
night cloak
@onyx cairn did you mention somewhere else that I've to "Mention them" before?? How would I know bout it. I just simply typed my issue above and no one replied that's it
stable ether
@median swift
well thanks, I understood a little bit
do we have to win the game aswell?
well it's not mentioned ,I think
no
median swift
No, just guess the direction, but don't quit the match till you die.
desert wraith
Where can I get the download link for the Chinese version of the game?
stable ether
also one last question
so if select north do I have to land at North or I can land anywhere in map? @median swift
cyan oar
if i use dns changer like 1111,will i get ban for it?
sudden relic
@stable ether land anywhere but plane has to go towards the selected direction
median swift
You just have to predict the direction of plane, doesn't matter what you in match, take a chicken or die first, or land anywhere.
sudden relic
@median swift What happens if quit match inbetween and I guess right??
stable ether
okkk
thanks for explaining so well
I had no idea what is this😂
thank you @median swift @light trout @sudden relic
median swift
I guess your challenge won't count, don't take the chance
cyan oar
guys help me,if i use 1111 dns changer,will i get ban?
stable ether
I better die by bomb or jump out of the car
sudden relic
@median swift well then if quiting doesnt make challenge count then make challenge and quit everytime it's wrong..it wont count 😂😂😂
stable ether
that would count though,😅
light trout
@hushed flower The voice chat bug is known issue, hopefully it will be fixed soon. 😃
stable ether
its mentioned in rules if we quit we lose points
sudden relic
I think it counts event exit.. Just have to wait for zone or bot or player to kill you in game and get game report in your history profile
stable ether
yes
hushed flower
@light troutnot the regular one man.i can't communicate totally. Its totally pff
Off
light trout
@hushed flower in the match, right?
hushed flower
@light troutnot only in match but also in the lobby
I tried after restarting. But it not work
light trout
@hushed flower which device are you using? Also make sure you have given mic permissions to the game.
hushed flower
@light trouti am using Samsung galaxy j7 max and
surreal portal
@pine ridge as your pinned messege > > at this trick voice cannot active.. voice channel are disable in this way...
hushed flower
The voice chat is totally glitched. No voice incoming and outgoing
light trout
@hushed flower Can you inform me your region?
light trout
@hushed flower Unfortunately the game servers are facing some issues in Bangladesh. The developers are already working on it. We will update any information regarding that in #pubgm-news once we have it. Just regularly check #pubgm-news to keep updated.
For now you can try using some app (like Discord) for voice connection with your team.
hushed flower
Ok but what will u guys do off this problem
1.cant download map
2.cant download resource pack
marsh trout
I have been banned for 10min again on a new acc. This time i have recorded my game play until i was banned where you could see nothing suspicious if that would help anyhow....
glossy sable
"ban"
10 minutes is a suspension, not a ban
Read the pinned message regarding it, Data error with your client.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @marsh trout:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
idle wagon
Dear sir ,we r not playing pubg mobile last 3 and 4 days for server issue .Bangladesh have large nmber of player playing this game but we are not satisfied.cz we have not good server .please sir sloved our problem
glossy sable
I mean
idle wagon
Any moderator here?
jovial wolf
Team Death Match is loading way slower than before i literally have to wait like 5 min for it to render it properly and have to get killed at least 5-6 times like seriously
What am i supposed to do i repaired it several time even redownloaded the game
spring void
@idle wagon it is being investigated please be patient
idle wagon
Please sloved our server issue problem .it's humble request
Pubg mobile is not a game
Pubg mobile is love ❤️❤️
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
glossy sable
You have been answered, move to a discussion channel if you do not require support.
idle wagon
Ok
slow wadi
I want to sell my acc
glossy sable
It's against Terms of Use, @slow wadi.
idle wagon
@glossy sable @glossy sable
glossy sable
@idle wagon Yes?
night cloak
i live in bangladesh,,,,, i can't play pubg mobile ,,,,it show me''' server did not respond ""
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
tidal radish
Why
glossy sable
@idle wagon You have been answered already, move to a discussion channel.
idle wagon
Yeah I see
tidal radish
Fahim bro are you form bd
idle wagon
Yeah bro
glossy sable
@tidal radish Move to a discussion channel if you do not require support.
maiden salmon
Why Beta didn't came ? This is first time beta update didn't came before update !
storm flumeBOT
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @maiden salmon.
maiden salmon
@storm flume when will announce after global update ( 16 October) ? 6 days left only , Normally beta came out 7 to 10 days before update!🧐🙄
Sorry for replying BOT 😆
light trout
If they developers require more players to test the beta version, they'll announce it. For now, they have enough players to test out the new stuff for them. @maiden salmon
night cloak
tidal radish
@light trout will the dev take more time to fix bd server ?
night cloak
@tidal radish It's not a problem from game's side. Bangladesh government is blocking the game.