#questions

1 messages ยท Page 615 of 1

glass venture
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I also called my bank and guess what git refunded

brisk tiger
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@glass venture how?

glass venture
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Nah they legally have to just like any store it's just a filter like these bots they dont wanna refund

brisk tiger
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@glass venture did you get your money back?

glass venture
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Ya 900

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For the specific day I asked

brisk tiger
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@glass venture so if I called my bank, what do I tell them to get my money back?

glass venture
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Just tell them what's up and they will tell you how they can help

brisk tiger
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@glass venture Ok, thank you, man. You didn't get all your money back? Just the money for a specific day?

glass venture
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Or you can Google a cheap online attorney they work miracles makes Tencent scared lol

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Ya I just asked for that 1 day back

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Because that day crates bent me over and put it in my booty raw no lube

runic niche
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That's not a refund

brisk tiger
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@glass venture hahah if I have the money, I would have raised a case. I would get my money back and more. Because they treated me unfairly. They ban clean players while cheaters are all over the game

runic niche
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That's a chargeback, so yes you get your money back, but you should avoid doing that to other places

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also technically this is fraudulent

opaque mist
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good luck trying to win a lawsuit against the 7th richest company in the world

runic niche
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of course they probably won't do anything

brisk tiger
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@runic niche what they are doing is a fraud and disrespect to their fans and clean players!

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@opaque mist I said if I had the money. I think you can win if you never did anything wrong

glass venture
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You would think the 7th richest company in the world could afford to take care of their game properly just saying๐Ÿคท๐Ÿฝโ€โ™€๏ธ @opaque mist

opaque mist
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i bet 30 bucks you both violated the tos

brisk tiger
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@glass venture they would, but they have to compensate their clients whom they banned for no reason!

glass venture
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Well u lost 30 bucks

opaque mist
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ok lmao

glass venture
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I'm on here for a friend lol

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You do PayPal ๐Ÿ˜‚

brisk tiger
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@opaque mist I am pretty confident that I never violated any rules. I have been playing since season 2 without receiving any ban. Even my merits never went down. However, this time I got banned with a lot of other players for no reason

opaque mist
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is your phone jailbroken?

brisk tiger
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@opaque mist nope. I have Samsung S8

night cloak
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Lets make this clear pubg isbanned in bd is it true??

upper star
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@brisk tiger my friend got banned for no reason too. He just opened a claim. The auto detect anicheat sucks many innocent good old players are getting banned along with these stupid hackers

brisk tiger
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@upper star yeah, and they never reply to your claims man. Many of my friends who have been playing since season 2 got banned too

rough aspen
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Hello PUBG MOBILE My account was mistakenly misconfigured and I did not use any types of cheats in the game please help as soon as possible

brisk tiger
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@rough aspen nobody helps here. Many people got wrongly banned and nobody helps!

opaque mist
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@brisk tiger because nobody here can

brisk tiger
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@opaque mist Neither in the game

upper star
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@brisk tiger they only care for money. Lets stop spending. I have spend over $1000 in 2 weeks to get Glacier M416 and still no luck. I have 20k plus silver WTF. I AM.SO DONE WITH THIS PUBG

brisk tiger
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Some of my friends stopped playing the game because they are afraid that they will get banned by mistake too and lose their money.

next crater
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Btw no one get banned by mistake as you say u have done something made you get banned

brisk tiger
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@upper star I am not gonna spend any cent on this game anymore. Here stops my support for pubg

next crater
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This game never ban clean players

brisk tiger
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@next crater believe it or not. There is no reason what so ever. I have read all the rules and all reasons that might get you banned

upper star
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I am doing the same thing. I log out acct so scared to play. I just watch other people Playing

next crater
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You all wearing the clothes of innocent but i tell you something u modified game data enough to get you banned

royal niche
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guys please send me messages for ban 10 years

brisk tiger
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@next crater it is happening these days. The game is banning clean players

upper star
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SaherMalik what will u do

modest coral
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PuBg is going to dead soon!

royal niche
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How to reduce the ban

brisk tiger
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@next crater nothing was modified when I got banned. I only chaned my in-game name

upper star
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Reduce the ban to what

next crater
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For sure no i cant believe i have seen alot of cases and for sure they was cheating after all

royal niche
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my account get ban 10 years

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without any cheating or any hack

brisk tiger
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@next crater I don't know any way of cheating. Even my stats were very low. If I was cheating, you will see high stats

next crater
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Guys anyone got banned send the ban notice here when mods are here and you are really innocent they will help you

upper star
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I am mobile player using iphone 11 pro. You can't fuking use cheats on iPhone

halcyon kayak
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ูˆุฑุจู†ุง ูŠุง ุฌู…ุงุนู‡ ุงู†ุง ุงุฎุฏุช ุจุงู†ุฏ ู„ู…ุฌุฑุฏ ุนู…ู„ุช 16 ู‚ุชู„ู‡

upper star
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Ahmedvita how to send ban notice

brisk tiger
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@next crater the mods here cannot help. They will always tell u to file a claim

next crater
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The ban message share it here

halcyon kayak
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@next crater ูƒู†ุช ุฌุงูŠุจ ูƒุงู… ู‚ุชู„ู‡

upper star
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It's useless

rough aspen
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@upper star how much kill

next crater
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@brisk tiger at least try

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Today btw @halcyon kayak i got 22 kill and almost these kills never got ban

brisk tiger
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@next crater I tried all methods. The in-game customer support never reply. It is always a bot that replies

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@next crater It is not about how many kills you get. The system of the game is malfunctioned. They let a bot do the banning recently.. just to have a long list of bans that they can show off to people ๐Ÿ™„

rough aspen
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@brisk tiger iam used bypass emulatur why band 10 years

next crater
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@rough aspen he used what a bypass what I'm gona say

brisk tiger
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@rough aspen Pardon? Have you used any emulatur other than tencent? If you did, then that is the reason for the ban

next crater
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A cheater claim to be innocent @brisk tiger

glacial swallow
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Hi, what's with this parachute glitch?

next crater
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@glacial swallow take to bug report bro

brisk tiger
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@next crater I have never cheated. I can give you my ID, and you will notice that my stats were always low since season 2

rough aspen
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@brisk tiger no used tencent inuf

brisk tiger
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@next crater when you get banned for no reason, that is when you will understand our pain!

next crater
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@brisk tiger dude all the hackers and hackers makers tell there client to be alow profile and low kda so the client never detects you but the client scan all the files that's why you get the ban

upper star
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@next crater sound like a bot as well @TRZ | ONYX

next crater
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I got banned 10 years 4 times 4 different accounts but i say the truth cheating banned me

upper star
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LOL

next crater
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Now im clean ihave benn playing nothing id wrong

brisk tiger
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@next crater I don't even know what are the hacking softwares. You think I spend more than $1000 on an account and then cheat to get banned and lose all that money? Dude please

night cloak
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Btw if you got ban sending ban notice here none can help except the "file claim" option in game @next crater

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Even if you tried to ask why they'll ask you to click the file claim

next crater
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@brisk tiger dude there is people who spend more than this and they still use cheats and get caught he just want to show off with his score and rank

brisk tiger
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@next crater I have been playing since season 2. I've never got a ban. Even my merits never went down because I've been following rules carefully. But these days, they are banning innocent players carelessly and it is not just myself who said so

next crater
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Youtubers get bans now today only for 10 mins all the youtubers but the company check thier account and get back to.them

brisk tiger
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@next crater those people who spend money and still cheat.. they use paid hacks. If they use paid hacks, they never get banned. I have not used any of that

night cloak
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Here i can report other users?

opaque mist
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@upper star you defentily can cheat on iphone

night cloak
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Who said never get ban lol, it ban you slowly

brisk tiger
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@next crater I never even got a 10 minutes ban dude.

night cloak
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Since there's million people Currently cheating in this game it took a while

next crater
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I'm tellling even pro players get 10 mins ban for checking because of alot of reports but bot get 10 years for nothing

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And if you really innoncet keep to taking in game support definitely you will get your account back

night gull
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@rough aspen i was try to bypass emulator and i banned 6 time for a few h๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚

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and next time i banned 10y

next crater
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@night gull why bypass the emulator if your good enough you can really play against hackers on pc they are actually noooobs

brisk tiger
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@next crater the only reason I am here and spending a lot of time just sending CS messages is because I strongly believe I have not cheated. If I did, you won't see me complaining here because I would have known my mistake.

upper star
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@opaque mist i will never jail break ny iPhone for stupid PUBG and waste my $1200 phone

brisk tiger
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@next crater the CS customer support never even reply. It is just a bot there

night cloak
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There may be some clean players who have been unfairly banned but I am happy to see the game clean several days ago

night gull
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@next crater in pc server all hackers and we can play:((

also miramar never start in pc server but in mobile server will start fast

next crater
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Keep sending message with your id in game and last payment message and explain how you got banned and leave a mail to replay they will replay @brisk tiger

rough aspen
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Hello PUBG MOBILE My account was blocked wrong and I did not use any kind of cheating in the game and my account is old and I made some friends I am afraid to lose them Please help as soon as possible

brisk tiger
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@night cloak the game is not even clean. Just yesterday I was playing and saw a hacker in the game who finished the whole game in 20 minutes

opaque mist
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@upper star you also dont need to jailbreak to hack...

upper star
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@opaque mist than you must be a hacker yourself who knowa how to cheat.

brisk tiger
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@next crater I did. I have been sending messages continuously since thursday (when I got banned)

next crater
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@rough aspen look at this one here he is keep telling he didnt do anything and beg for get his account back and he just said he was just useing bypass @brisk tiger

night cloak
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There may be hackers, but the number does not compare to the period since a week they were flying before boarding

opaque mist
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@upper star lmao no its common sense

brisk tiger
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@next crater I even sent them tweets to their twitter accounts.

next crater
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They never replay to public account like twitter or such things @brisk tiger

upper star
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@marsh wagon its no fking common sense

next crater
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@upper star he says he you make sense dude learn english ffs

brisk tiger
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@next crater yes this guy clearly doesn't know that this gets him banned. But in my case I have read all the rules to make sure that I have not broke any of them before I come here to complain

upper star
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@next crater stfu now u are going to teach me English here. U go and take e nglish 101

brisk tiger
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@next crater I know.. but because I am so desperate and feel that I have been wronged, I keep trying every thing. I sent them messages everywhere.

next crater
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F @brisk tiger believe in your case it might solve and get your account back in 2029 sorry but this is the truth

brisk tiger
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@next crater I keep trying though because I know I have not done anything wrong ๐Ÿ˜ข

ruby thicket
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When will we have erangel 2.0? #erangel2.0

next crater
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@ruby thicket maybe next year i think

night cloak
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@ruby thicket there is no exact date. Keep eye on #news ๐Ÿ™‚

ruby thicket
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But, #news doesn't say Nothing about that and this is the support area

spring void
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@ruby thicket when we have any news we will post it in #news

silver coral
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There is a lot of bots today. I am in crown tier, what is up with the server?

tidal radish
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In game mic is not working

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Please help

spring void
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@silver coral bot anount is based on number of people playing the game in your tier with same options selected, there might not be enough players right now try later

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@tidal radish have you tried repairing from login screen? Do it

silver coral
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Most of my clan members are facing the same issue and its not only in crown but even in ace/diamond.

modest coral
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@spring void Returner reward will available again,if we stop playing Pubg some time??

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@night cloak help

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Hey anyone is here to help me??

still notch
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Not sure. @modest coral

modest coral
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@still notch means u don't know

still notch
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Yeah, even they don't also I guess.

modest coral
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Ok

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Can I get it or not

spring void
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@modest coral returner awards are available when you dont play game for a long time

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So you can get it

iron bronze
night cloak
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It means your account is banned for the time shown in the screenshot for violating terms and services.

silver coral
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Used hack?

iron bronze
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I know what does that mean. But I mean, why? I donโ€™t use hacks or something.

silver coral
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Used GFX ?

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or any program that alters the game data?@iron bronze

night cloak
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If I my device is rooted can I get ban?

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I heard jailbreaking cause ban

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@night cloak Don't know about iOs but i have rooted Android

round horizon
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Why achievememt Pubg Elite v SSS rank in 50 matches don't work in war mode? @everyone

tidal radish
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When i start a match always stuck at the loading screen

robust moon
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@round horizon works in kar98 only war mode

round horizon
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Why only in kar98?

robust moon
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Don't know

night cloak
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@modest coral what is the issue?

round horizon
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Please fix this

tiny bramble
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The new IOS update is still bad. Playing 3 finger claw and every time I go to shot the screen drags down. Someone recommended to download the BETA but I need a code.

night cloak
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@round horizon Sss rank in 50 match works only for classic mode matches

round horizon
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I got SSS rank in war

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So

night cloak
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Is it counting?

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@round horizon

round horizon
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Yes

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But when i got SSS rank is second time rank is not count

night cloak
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@round horizon kindly double check. Last time I checked it[1 week ago], it was working only for classic matches.

round horizon
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Pls fix this

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I so tired doing this

night cloak
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log in problem in Bangladesh...when it will be fix?

low quarry
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How to recover pubg account that was hacked into?

next cradle
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@night cloak when will game start working in bangladesh ๐Ÿ˜ญ

night cloak
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Sadly, no one have exact information ๐Ÿ˜ช

eager pilot
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Is pubg banned in Bangladesh?

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@night cloak

night cloak
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We currently do not have information about that. Once we do you will be informed.

abstract nexus
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So badly game because it is full of hack I see above 5 player using hacks in a single match . You banned them who are in bronze not in diamond, crown, ace or conquere . Banned there game from mobile not from account. I know you want money that's why you did not ban them

night cloak
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๐Ÿ‘€

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#news โ† @abstract nexus

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Check if those players are banned from the list. But you will have to scroll through 2437 players so good luck.

abstract nexus
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Please see in top 100 rank in all FPP solo, duo and squad and also from TPP solo, duo and squad please i am requesting they are in conquere see there profile and Kr ratio

eager pilot
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@night cloak Can you tell me when will we get the exact info?

night cloak
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I also don't know about that. But the issue is being investigated @eager pilot.

abstract nexus
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@night cloak answer me

night cloak
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Report them. Then they will be in upcoming list @abstract nexus.

abstract nexus
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I report them 50 times

night cloak
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Reporting once would be enough. 50 times sounds spam and your all reports will be ignored, @abstract nexus.

shadow venture
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Pubg mobile server down in Bangladesh

onyx briar
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hi i would like to know more about that 220 percent rebate thing

night cloak
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@shadow venture Bangladesh seems to having some problem loading the game. Just start the game without internet, go to login page and then turn on your internet. You should be able to login without any issue. We've reported the issue and awaiting a permanent fix.

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@onyx briar Aloha! How can I help you?

onyx briar
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can i know more about the deadly dancer set 220% rebate thing

night cloak
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@onyx briar Once you purchase the outfit, you'll get 100 UC every week for three weeks and 3 crate coupon each week.

onyx briar
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so do i eventually get back the 300 uc i spent? @night cloak

night cloak
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@onyx briar Exactly.

onyx briar
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ok thx

shadow venture
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@night cloak but in game sounds chat not working this steps

night cloak
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@shadow venture Wait for a permanent fix.

shadow venture
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Ok thanks but how long time to take this issues fix it

night cloak
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There's no ETA.

strong jetty
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Hello , rating points not accurate at all , and very bad

molten vortex
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๐Ÿค”

night cloak
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hello admin

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ols i need help

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Hi @night cloak! What do you need help with?

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Hi, my name is Natalie. My Facebook account was stolen a month ago and today I was able to get the account back, but I was surprised that I got banned because of cheating,

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I was late in retrieving my account because my phone number was broken

median pelican
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@night cloak it happened because of the terms and conditions of PUBG

merry sandal
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We are unable to manage game account and game account bans. You can use the "File Claim" button and file a claim, or alternatively; wait for the ban duration to be over. Please not that I am not saying I know for sure that you are guilty. I'm saying irrespective of the reason, we are unable to provide any additional support regarding the matter.

night cloak
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Arsalan i try so mach but no one speek with me pls if you can help me pls

daring spindle
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My game keeps crashing I am using iPad 6th generation please help11!!

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Can someone help me?

night cloak
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can you give any mail or phone number for pubg spuort๐Ÿ˜ฉ

daring spindle
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๐Ÿ˜ฃ

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Pubg support not helping

merry sandal
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Please go ahead and use the "File Claim" option, @night cloak.

night cloak
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i try Arsalan with film claim but o one talk with me I spent almost $ 3,000 on my account. Please help me

chrome coyote
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PUBGM is having issues in Bangladesh. What's the server management team doing?

buoyant nymph
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Fixing

meager oasis
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Server problem in Bangladesh !!!

raven canyon
#

Hi there

nocturne fiber
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For some odd reason my screen only shows one lean and the other lean button isn't showing up. Any assistance?

wraith flint
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Some one is accessing my account even though I changed my password number and email on fb than also I'm facing this problem I'm paying with that account from the beginning of the game and I dont wanna lose it plz help

jade moth
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Is the loading issue solved ?

pine ridge
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@jade moth still not

jade moth
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@vital sluice yo man. What do you say? It's going to get solved or not ๐Ÿง

vital sluice
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Once I know any information, it will be in #news as well, @jade moth. We just need to be patient for now.

royal frigate
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@wraith flint how did they get ur account?

jade moth
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@vital sluiceoke man

meager oasis
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Itโ€™s 2days still this loading problem not solved !!๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž

wraith flint
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@royal frigate bro I even don't know this plz help me

night cloak
stable ether
#

Victor character question
For eg If I got "I need scope" quick chat from crate for free
Is there possibilities to get the same quick chat again in Victor shop crates or even in the free Victor crates which we get after lvling up max?

weak pebble
#

Name :- YiNgHoooooong
ID :- 5617746929

This player doing hacking in solo Asia .
Please Report this ID for better pubgm experience.

night cloak
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.reporthacks @weak pebble

hollow dust
stable ether
#

Reply my question support team,it's not regarding hacker or getting banned. -_-

acoustic hound
#

I am having login isusses. I am from bangladesh. When will it will be fixed

carmine carbon
#

Thank you @lime juniper for forwarding the Bangladesh issue to PUBGM headquarters...
We can only wait now guys, they r looking into it

hollow dust
#

Streaming at mirror app will get my account banned?

carmine carbon
#

If its only capturing ur screen it should not get u banned

hollow dust
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Yes that's what I mean

spring void
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I dont think so @hollow dust can you forward it to me to have a look?

hollow dust
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I'm not that fool i go to that website

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It could be hack my account or something

spring void
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Send that link to me in dms i will try to find out

hollow dust
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Ok

onyx cairn
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It isn't.

knotty gull
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Hey

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any Help?

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can i have some help? anyone?

spring void
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.support @knotty gull

knotty gull
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There is so much SERVER Problems In My Country

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it stucks Only Checking For Updates

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.support

hollow dust
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I'm not that stupid opening the link directly

night cloak
#

Thank you for your suggestion. It has been forwarded to the team @night cloak .

stable ether
#

Victor character question
For eg If I got "I need scope" quick chat from crate for free
Is there possibilities to get the same quick chat again in Victor shop crates or even in the free Victor crates which we get after lvling up max?

knotty gull
#

anyone to help me?

craggy blade
#

@knotty gull In which country you live?

knotty gull
#

@craggy blade Bangladesh

craggy blade
#

@knotty gull Kindly check out the pinned message.

knotty gull
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OH Ok

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BUT Its for Mobile

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WHATS For the PUBGM Emulator?

night cloak
#

@night cloak thanks ๐Ÿ‘ would be nice to have some vest skins

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Definitely.

craggy blade
#

@knotty gull Kindly assign to Emulator role in #613267301243944960 for emulator support and I think it should be same for the mobile.

dry geode
#

Why cheaters in crew challenge didnt banned yet?

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They got 50+ kills by 4 games....

craggy blade
hollow dust
#

I don't know how many poor players he attacked and hacked there accounts!!

night cloak
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Thank you for the report.

hollow dust
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No problem, i just want to make sure he don't bother any players anymore.

night cloak
#

why does my game keep crashing randomly?

lusty plaza
#

Whatโ€™s the assured email to contact pubg team support?

unborn yoke
#

Hello IM from Bangladesh. I'm a big fan of PUBG. There has been a lot of problems with PUBG loading in our country for some time. We have a full match to play with VPN. We are very afraid that our ID is banned. Please solve this problem as soon as possible.

maiden salmon
raven canyon
#

@maiden salmon yeah.

night cloak
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I don't think he is cheating.

raven canyon
#

I am a simple player..... didn't hack any thing or played with hacker
Noting....but still got banned for 10 years

silver rune
#

When will I get a mythic?

raven canyon
#

What should I do ??

silver rune
#

Clown, you might have exploited bugs

lusty plaza
#

@raven canyon same and pubg support doesnโ€™t reply unfortunately

raven canyon
#

@lusty plazayeahhhh

night cloak
#

Wait until the Ban is over.

raven canyon
#

@silver rune no I had 10000% clean gameplay

lusty plaza
#

I have send them a lot of emails but not replying back

raven canyon
#

@lusty plaza same here

silver rune
#

Funny, they're not banning paid hackers, but are banning fair players

raven canyon
#

@silver rune sad

gilded olive
#

Yeah itโ€™s with me as well

night cloak
#

Use #chat for chatting.

wild iris
#

Hacker ..wall hack..killed me.

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Any one jere

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Here*

night cloak
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@wild iris Please report in game.

wild iris
#

Already did.

night cloak
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That's great! I knew you're awesome!

wild iris
#

Why this are able to hack.. isn't it ruining the game.?

night cloak
#

@wild iris Since it runs on Android OS, anybody can manipulate data and cheat in game. At that time, when you report - the security team learns what method they used and they will filter it to anti cheat engine. Every time you report, you're contributing to the system.

wild iris
#

Okay. Already contributed alot by reporting everyday.

old haven
#

Today before landing my character become so big on screen then i got knock out with message of "fell from high" then in a second i got killed with same message

carmine carbon
#

@maiden salmon he's probably not a hacker, that kd is completely achievable..
On a completely side note, @night cloak how many languages can u speak?

night cloak
#

@carmine carbon I'm judging from the second screenshot. You don't judge players by looking at their stats. And for side notes, you may wanna use #chat.

carmine carbon
#

Yah, i know u were talking abt second one, i was talking to tej abt first one tho since he was asking

distant kiln
#

@carmine carbon 71% headshot

carmine carbon
#

I wasnt talking abt tht player @distant kiln

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Go back and see which Tej posted

night cloak
distant kiln
#

"freedom"

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@carmine carbon ok I see now

carmine carbon
#

@night cloak dudeee

glossy sable
#

Link3 is an ISP?

night cloak
#

Yes

carmine carbon
#

Why is there no info abt it anywhere then?

night cloak
#

It just happened recently, i think in a day or two the news will spread

carmine carbon
#

Whats the ip of pubg we're using btw

glossy sable
#

We've already got a few information like that, but we're still waiting for an official information from the higher-ups to release it.

night cloak
#

For every Bangladeshi ๐Ÿ‡ง๐Ÿ‡ฉ who have problem getting through Loading:

First, turn off your internet and run the game. The game will show error messages, keep pressing "Retry"

Second, when comes the Login page, turn on internet and Login. Boom!

glossy sable
#

What

night cloak
#

Yeah maybe youโ€™re gonna have to wait a day or two for some more concrete info

#

So far no official reason has been given for blocking the game

glossy sable
#

What we heard previously was the contrary of what your tech support said, it's the ISP that blocked pubgm not the gov

night cloak
#

I used this method and it works. It's just a little bug on Tencent's 10 cent server.

#

Yeah sometimes when something gets blocked (like WhatsApp used to sometimes) itโ€™s not consistent everywhere. Some places it works some places it doesnโ€™t.

#

@night cloak I used facebook on 2g when they blocked.

#

@everyone move to #chat xd

glossy sable
#

@ everyone GWjianWut
But yes, please. Or even #pubg-mobile since it's game-related.

night cloak
#

I have a question. Is Epic Games owned by Tencent? 0_0

glacial osprey
#

Hi there! I need some help regarding my primeplus subscription

bold siren
night cloak
#

pubgm_kappa giselle faster than me

glossy sable
#

PUBG Mobile is developed with Unreal Engine 4, which is an Epic Games product.

glacial osprey
#

Any pubgmobile official here?

hardy holly
#

@glossy sable link3 isp server page

night cloak
#

Why u sharing link 3's webpage? @hardy hollypubgm_kappa

hardy holly
#

@night cloak scroll up

grizzled lark
#

There are no officials here, @glacial osprey.

#

Can you please state your problem here, @glacial osprey?

glacial osprey
#

Actually Iโ€™m having some purchase issues. Can you please guide me where to get support? I have tried ingame support but thatโ€™s pathetic

night cloak
#

@hardy holly waste of 2 min. I can't find any query !

glacial osprey
#

I purchased primeplus subscription yesterday but it doesnโ€™t show me that Iโ€™ve bought it

runic niche
#

Contact ingame support @glacial osprey

ripe tiger
#

when will season 9 end ?

glacial osprey
#

@runic niche tried doing that but they donโ€™t reply

glossy sable
#

@ripe tiger It's written in the RP section

runic niche
#

How long did you wait?

#

@glacial osprey

glacial osprey
#

I have been waiting for like 16 hours after providing them screenshot of my primeplus subscription receipt. Got no reply

runic niche
#

Keep waiting

grizzled lark
#

It could take upto 24 hours to get processed, @glacial osprey. If it's not been processed you need to contact customer support with the valid receipt.

glacial osprey
#

@grizzled lark I gave them what they asked for so now I have to wait for another 8 hours to pass 24 hours

fleet egret
#

Amazon Web Services rents their servers to many popular games across the world, my question is whether or not PUBG Mobile utilises their servers as well.

grizzled lark
#

Can you try to log-out once and login and see if it's available for you or not, @glacial osprey.

glacial osprey
#

@grizzled lark already tried that many times. No luck

sonic ether
#

I need help my account got banned for 10years

zenith condor
#

same

#

and i loathe cheating cant believe this just happened

grizzled lark
#

Customer support is the only way then, @glacial osprey.

glacial osprey
#

Yeah thanks Iโ€™m waiting for their reply

sonic ether
#

I talked to them but no answer @grizzled lark

worldly parcel
#

When update come ?

glossy sable
#

Soon

grizzled lark
#

You need to wait for them to answer, @sonic ether. It might take upto 2 weeks or a month for them to reply.

worldly parcel
#

@glossy sable like when ?

glossy sable
#

Like very soon

sonic ether
#

The hackers didn't get banned

glossy sable
#

Like, read #news it'll be announced there

grizzled lark
#

It is supposed to be arrive at October itself, @worldly parcel. We cannot be specific about the date.

#

They do get banned, @sonic ether. Read #news.

worldly parcel
#

@grizzled lark i was getting info from instagram it will come at 16th oct

#

Im just finding the truth haha

sonic ether
#

No the company Protect them because ๐Ÿ˜ฃthey pay for it

quick mauve
#

Hi bro

#

how to complete deal 3000 damage with hunters set

ruby igloo
#

Pubg bonus shop isn't opening ;-; any idea how to fix it?

grizzled lark
#

We cannot be specific, @worldly parcel, any news about the upgrade will be updated in #news.

worldly parcel
#

Okey.. thanks for info

stable ether
#

No access to bonus shop?

night cloak
#

@grizzled lark for Bangladeshi users I have a solution, but the solution have a link of a dns app . How can I share it?

#

is it 1.1.1.1?

quick mauve
night cloak
#

@night cloakyap

meager oasis
#

But for iOS? @night cloak

sonic ether
#

๐Ÿ˜ฅ

night cloak
#

@meager oasis isn't it available for iOS?

#

Let me check it.

#

yes it is available @meager oasis

grizzled lark
#

You can just state as to search it in their application store, @night cloak.

night cloak
#

@grizzled lark ok. Can you pin it? I'll write it.

meager oasis
#

Yes find it thank you

night cloak
#

@meager oasis wait brother. Let me share it.

grizzled lark
#

Sure, @night cloak.

meager oasis
#

Can we get banned for using this app?

night cloak
#

@meager oasisgive mw some time.

plain sundial
#

My account has been banned for 10 years while i was playing arcade mode. I never used any third party apps like vpn, cheats, gfx tool or keymapper. What should i do now guys. please help me.

spring void
plain sundial
#

@spring void ok thank you

runic niche
plain sundial
#

@runic niche @runic niche i did this. Nothing happened. Still now. Account was banned about 20 days ago. Still banned.

quick mauve
spring void
#

@plain sundial all info is present in #481198147478224896 2.9 we dont provide support regarding banned accounts

night cloak
#

Dear Users from Bangladesh!

Currently PUBG Mobile or PUBG Mobile Lite is not accessible from Bangladesh. There is no exact information why the users can't access the game. But you can try the following instruction to enter into the Battle Ground! The solution is applicable for Mobile users (iOS & Android)

โ€ข Go to https //1.1.1.1/ or Open your App Store or Play Store.
โ€ข Search 1.1.1.1 and install the app 1.1.1.1 Faster & Safer Internet
โ€ข Open the app.
โ€ข From Apps home screen, Enable WARP(important)[see the picture]
โ€ข Now, connect it withWARP
โ€ข It will ask for VPN permission (to change DNS) Kindly allow it.
After successful connection you can access the game.

Most important

*You have to run the app in background. It is important to run the game without network error.if you disconnect the app, you will see network error in the game.

It is a DNS changer. So you will not get ban for using it. But *Don't Disconnect it During the match

#

@grizzled lark pubgm_this

dry geode
#

@spring void i was clicked on the link of Mo7mad? Ill get hacked?

#

But didnt give em the info

#

What should i do?

runic niche
#

Don't click it

dry geode
#

I click on it. But didnt write the info

#

Maybe ill get hacked?

#

Pls answer me. I dont know: should i reinstall the pubg or change the passwords?

night cloak
#

That's probably ip grabbing link @dry geode.

knotty sedge
#

Is there any admin here that have access to help

sick abyss
#

This is getting annoying. Why is it not accessible from Bangladesh?

vital sluice
#

:(

#

Check the pinned messages please, @sick abyss . And also #news .

#

Is it regarding in-game account, @knotty sedge?

knotty sedge
#

@vital sluice yes ban

spring void
#

@dry geode dont worry unless you entered info you cant be hacked

sick abyss
#

I know about the VPN thingy. But, why do we have to go through this hassle? On top of that 400ping on vpn is a dead end.

light trout
vital sluice
#

There isn't anyone on discord to help with in-game bans, @knotty sedge. Sorry. Check #481198147478224896 2.9 please.

spring void
#

@sick abyss the communtiy team has forwarded it and is working on the issue, please wait till more info is released

knotty sedge
#

@vital sluice i cant write anything there so can i speak to someone privately who can help with that

vital sluice
#

Customer service in-game, @knotty sedge.
The "File claim" . There's no one on discord you can talk to regarding that.

knotty sedge
#

Well costumer service its all bot noe one there to answer

sick abyss
#

Well.. it's not just pubg. Another Tencent's game COD Mobile, is also inaccessible. So, is it something related to the server the games are hosted on?๐Ÿค”๐Ÿค”๐Ÿค”

night cloak
#

Bangladesh players seems to having some problem while loading the game. Just start the game without internet, go to login page and then turn on your internet. You should be able to login to the game- but there might be some issues with some sounds/map downloading but not a game breaking issue. We've reported the problem and waiting for a permanent fix, @sick abyss.

#

Why not use VPN software

#

@sick abyss apparently government blocked it according to some ISPs, but the reason is still not certain

#

@sick abyss you can try the pinned message. It will not affect your PING.

sick abyss
#

This is not the first time it happened.
If govt has done something, then fk Mostafa Jabbar. ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

glossy sable
#

blurryeyes
Understandable, but stay civilized please.

night cloak
#

didn't india and nepal try to ban it once

hollow dust
#

Even if you used VPN the game knows you where do you live

sick abyss
#

The guy must stop trying to control others and needs to be gone.

night cloak
#

Help me

#

@night cloak That's just advertisement I guess.

royal niche
night cloak
#

@royal niche because it's actually not available

#

Use normal warp

north blaze
#

Hey

spring void
#

@north blaze how may we help you?

north blaze
#

im new here just learning

royal niche
#

ok

spring void
#

@north blaze ok, you may talk in chat channels. This channel is for intended for support only

north blaze
#

ok

night cloak
#

@spring void kindly give him the bot message about how to find pinned messages.

glossy sable
#

Bot is down so no bot message weird_champ

night cloak
#

Please read this channel's pinned messages for further information.

Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages. - iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel.

#

Someone is smarter.

#

Oops....pubgm_kappa ||you always first||

north blaze
#

@night cloakThanks

glossy sable
#

||because she's the best||

night cloak
#

blushes while eating

livid ocean
#

Why I got banned

night cloak
#

@livid ocean Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

ruby igloo
#

Bonus shop isn't working. When i get to that page it wont load up anything. Checked my connection its pretty stable, any suggestions?

scarlet holly
#

@ruby igloo yeah mine too

stable ether
#

Yeah no new outfits from weeks now
Same limited time crap

north blaze
#

Pubg mobile Bangladesh issue?

night cloak
#

@north blaze #news ! And read pinned messages ๐Ÿ˜Œ

north blaze
#

What about WARP?

tidal radish
#

Is the bd server fixed

#

๐Ÿ˜ญ

light trout
#

@tidal radish It will be announced in #pubgm-news once it resolved.

night cloak
#

@north blaze what is the issue with warp?

tidal radish
#

Can you tell me how much time it will take

quick mauve
#

To technical support today my fourth account has been blocked.
Thank you for your efforts to eliminate the cheaters.
In the past I was afraid of cheaters.
But now I playing and I am afraid of you.
My four accounts were blocked because I killed more than 10 players.
Is it this reason.
Please, please, please return my accounts
Or at least please tell me what is the reason for the ban.
My Accounts:

My name:M0SYR
My ID:5286575223

My name:า PAZOKAา 
My ID:5214059526

My name:ุงู„ุงู’ุจุฑุฒ
My ID:5439168852

My name:ๅฝกBAZOOOKAๅฝก
My ID:6619420279

#

The game became a farce, a ridiculous thing

light trout
#

@tidal radish We currently have no idea about that but the developers are looking for a way to resolve the issue. Alternatively, you can use the method in the pinned message to play the game until the issue is resolved.

tidal radish
#

Where is the pinned message

#

I also can play the game when i starts a match it stucks at the loading screen

light trout
#

Please read this channel's pinned messages for further information.

Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages. - iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel.

spring void
#

@stark plinth you want ban?

night cloak
spring void
#

@stark plinth consider it done โ˜‘

night cloak
#

๐Ÿ™„๐Ÿค”

spring void
#

@fluid cove we have banned him, he shouldn't had challenged us

storm flumeBOT
#

Hello, @fluid cove!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

ebon moon
#

Is there any way to unban account ?

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @ebon moon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

last acorn
ebon moon
#

Because I used cracked gfx tool

last acorn
#

What's this

ebon nacelle
#

Any other iPhone XS Max or iOS users having trouble playing tdm? I have to keep resetting before the match literally every time

last acorn
#

And pubg is banning

spring void
#

@last acorn we have banned him from the server, he will be banned from the game soon too

#

@ebon moon well, you know the reason, so your account was banned fairly

last acorn
#

How can u ban him without having his game id

spring void
#

@last acorn we cant but ingame support can

night cloak
#

please fix log in problem in Bangladesh

last acorn
#

Hm

mystic echo
#

A YouTuber scoutop is playing with cheaters

gritty glade
#

@quick mauve

Unistall Any 3rd Party Application which is provided help to the game in mobile.
Also Unistall any volume up modifications application in your mobile.

I think you are detected by this apk from the PUBG Anti Cheat System.

Avoid to Use Any Apk In PUBG like GFX TOOL, Flash dog, Or Any Other game related apks.

storm flumeBOT
#

Hello, @mystic echo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

spring void
#

@night cloak please check the pinned messages and #news

night cloak
#

@tidal radish not fixed. But you can use 1.1.1.1 app to run the game and play.

#

@storm flume is,back again ๐Ÿ˜

solid marsh
#

Hi
Is there a fix ban 10 minute

hot harness
#

Speak in English damn it

solid marsh
#

me?

light trout
#

@solid marsh Can you provide the screenshot of the ban message?

hardy holly
#

Can i get ban for using warp?

hot harness
#

Can we use vpn like UFO VPN or 1.1.1.1 VPN for pubm until the problem is solved in Bangladesh? Do I need to worry about getting banned if I use it? @lime juniper @light trout @bold siren

lime juniper
#

1.1.1.1 is a DNS service and not a VPN service.

hot harness
#

So can I use it?

lime juniper
#

Yes.

hot harness
#

Alright thanks

#

Btw! What about UFO VPN?

spring void
#

Use of vpn isnt recommended

hot harness
#

Thanks again

spring void
#

@safe steppe how may we help you?

hot harness
#

This is the one right?

night cloak
#

Yes.

hot harness
#

๐Ÿ‘Œ

solid marsh
night cloak
#

@solid marsh Please read this channel's pinned messages for further information.

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
spring void
#

@safe steppe if you dont need support please dont send random messages here

solid marsh
#

@light trout

light trout
solid marsh
#

@light trout
Thanks

tidal radish
#

any report form bd server fix

spring void
#

@tidal radish please check #news and pinned messages

quick mauve
#

@gritty glade@gritty glade Thanks for the reply. i didnโ€™t use any things that you say above . Iโ€™m using IOS iphone 7 plus.

The question now , I am not cheater
Support always say donโ€™t worry we will see but no thing happens 4 accounts get a ban for nothing just i kill 10 .

safe steppe
#

Sorry i sent this message by mistake

lavish patio
#

Hi

#

Can someone help me ,

#

My account โ€has been Baned for 10 years , i don't Now why ! I didn't use or play with any hack program

night cloak
#

@quick mauve If your accounts are getting blocked, something is wrong with your game client. Here's some step you can follow:

  1. Update to iOS 13.1.2
  1. Uninstall PUBG Mobile completely (from home screen)
  2. Reinstall the game from Play Store
  3. Go to general > settings > and restore network settings to default and finally..
  4. If you're using any ad blocker apps or VPN, please avoid those.
opaque ginkgo
#

Can't send clan perks after getting mythic or legendary item

prime ferry
#

I need help can anybody help me?

quick mauve
#

@night cloak i did and i donโ€™t use any ad blocker apps or VPN . i need any one from support tell me what is the reason

summer cedar
#

If i had a video for squad of hackers how i can ban them? Or where i can share the vid??

quick mauve
#

@night cloak whene i kill 10 or more i get ban immediately.

night cloak
#

@quick mauve Can I see a screenshot of your iOS version?

summer cedar
#

@night cloak where i can report hackers?

night cloak
#

@summer cedar While you're in the match. You can also search them via their IGN and report them from their profile.

#

@prime ferry Aloha! How can I help you?

#

@opaque ginkgo Are you sure you got the items from classic or premium crates?

opaque ginkgo
#

Yes

#

Wait let me show you

summer cedar
#

I did that already but my friend said that i can send a vid record while they using speedhack and you will ban them immediatly @night cloak

wise scarab
#

Can i play pubg with vpn? Any side effect?

opaque ginkgo
night cloak
#

@summer cedar You can upload the video in YouTube and share the link with customer support in game.

spring void
#

@wise scarab use of vpn is not recommended

summer cedar
#

@night cloak thank you โค๏ธ

night cloak
#

@opaque ginkgo That seems strange. The option should come right after you opened the crates. Are you sure, you didn't mistakenly denied the request?

opaque ginkgo
#

Yes, I haven't denied! Even my clan mate also facing such condition

night cloak
opaque ginkgo
#

Ya sure

#

How can i write?

night cloak
#

Checkout the pinned message in the channel.

#

I been wondering what kind of offer this is. In treasure paints worth 40 UC and in Offer zone it costs 50 uc. Isnt offer zone supposed to be less than the price of Treasure???

shadow venture
#

use it or ban

spring void
#

No it wont cause ban, if that is what you meant

shadow venture
#

it mean can i use dns app for playing pubg

spring void
#

Yes,you can @shadow venture

open mist
#

i had Buyed Prime Plus Subscription But its automatically canceled after 12 days And 300 UC withdrawn from my account Can i recund it?

quick mauve
#

@night cloak ฤฑt ฤฑs 12.4

night cloak
#

@quick mauve

@night cloak i did and i donโ€™t use any ad blocker apps or VPN . i need any one from support tell me what is the reason

Then why did you say I did and...?

#

Please if you don't follow what we recommend you, DO NOT seek for help here, @quick mauve.

opaque ginkgo
#

@night cloak where can i find my discord id?

night cloak
#

@opaque ginkgo

#

There, just copy the number.

opaque ginkgo
#

Thank you

night cloak
#

No worries!

quick mauve
#

@night cloak I play four fingers. The update has problems. All my friends have 12.4 or less

night cloak
#

@quick mauve The latest update fixed the issue with four fingers, you may proceed to update.

#

@opaque ginkgo hey! Can you provide evidence and details about the bug reported?

quick mauve
#

@@night cloak That means I got the ban for 10 years because the version is 12.4 that is very nice.

night cloak
#

@quick mauve I'm not sure why you're resisting to update, unless you're doing something wrong. Anyway, I told you what to do. Is there anything else I can help you with?

#

@open mist It shouldn't automatically get cancelled after 12 days. You may wanna contact Google/Apple support and ask them what went wrong. They will tell you what to do from there.

quick mauve
#

@night cloak thank you so much

night cloak
#

You're welcome!

worthy wolf
spring void
#

@worthy wolf we have already sent info to community team, please check pinned messages and #news

worthy wolf
#

@spring void what you think when it will fixed?

spring void
#

soon

#

We dont have a specific date

worthy wolf
#

Vpn gives high ping๐Ÿ˜‘

night cloak
#

We don't recommend the use of VPN.

#

Bruh I've been unable to play, complete missions about that bike event and so on for about 3 days rn

turbid current
#

fix the server issue in #Bangladesh asap

night cloak
#

๐Ÿ˜ญ ๐Ÿ˜ญ

#

@night cloak Whats wrong?

turbid current
#

we can't play

night cloak
#

I have the unfortunate of being from Bangladesh

#

@turbid current It's not a server issue. It's a limitation your your country's ISP. Read pinned message to get a workaround.

spring void
#

@turbid current we have forwarded the report and it will be fixed soon, kindly check pinned messages of this sever

night cloak
#

Thanks guys

#

Please read this channel's pinned messages for further information.

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
#

โค

#

You don't get enough or any appreciation

#

@night cloak You're welcome.

turbid current
#

@night cloak @spring void thanking you guys

raw hare
#

Halo

spring void
#

Welcome

night cloak
#

@raw hare Aloha! How can I help you?

raw hare
night cloak
#

@raw hare Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.

raw hare
#

OK and then the solution

#

?

spring void
#

@raw hare no solution, we dont provide support regarding banned accounts

glossy sable
#

Solution is filing a claim and wait

turbid current
#

any specific date about 0.15.0 update?

spring void
#

@turbid current no keep an eye on #news

floral wave
#

How can we join content creator section?

uneven tusk
#

Pubg mobile server down is Bangladesh country

#

Not open

spring void
#

@floral wave it is under rework and doesnt accept further applicants till another notice

turbid current
#

almost couple days without pubgm

carmine carbon
#

See the top pinned message @turbid current @uneven tusk

turbid current
#

pubg pc lite also broken

carmine carbon
#

It works like a charm

turbid current
#

@carmine carbon I saw but I wanted to see the server works

carmine carbon
#

We all want tht but a month or so ago there was also network login problem for a week

uneven tusk
#

Yes

raw hare
#

I mean, what do I do then?

carmine carbon
#

Install the 1.1.1.1 app and play for now

turbid current
#

expecting that this problem will be solved by tomorrow

carmine carbon
#

lol im not expecting this solving this soon, last time it took atleast a week

raw hare
#

My father is someone who connects me to addiction in the server

turbid current
#

@carmine carbon 1.1.1.1 is like a vpn! is there any chances of getting banned?

carmine carbon
#

Its not vpn, its dns, completely different thing

#

Its like changing ur router settings

cosmic gazelle
carmine carbon
#

Doesnt change ur ip, so no chance of getting banned

#

Its an upside down heart lol

blazing saddle
#

We will forward the issue, @cosmic gazelle. Thank you for reporting.

cosmic gazelle
#

@blazing saddle cool

turbid current
#

@carmine carbon thanking you man! you save me
is there any pc version of it? 1.1.1.1?
I am an emulator player though

carmine carbon
#

Google for dns changer for pc, there could be

blazing saddle
#

@cosmic gazelle Can you provide your ingame character ID?

cosmic gazelle
#

@blazing saddle yeah, its 5130893152

blazing saddle
#

Thank you.

cosmic gazelle
#

@blazing saddle did you find out any soultion for "Not Ranked" in region title issue?its there since season 5 in my acccount.
Not been solved yet .

gilded citrus
#

Will i get a letter after a hacker i reported is banned

#

I met 2 hackers in a row in tdm jesus

glossy sable
#

Not necessarily.

knotty gull
#

@gilded citrus yes you will

raw hare
#

Hello, I am banned in the month of 9 and then Hanna in the month of 10 How such a mistake of polytheism and what, and I have a picture proving that?

umbral elk
#

@cosmic gazelle CONGO BRO๐Ÿ”ฅ๐Ÿ”ฅ๐Ÿ”ฅ

raw hare
left field
#

Bangladeshi Guy Not Login pubg why

#

Are you joke

raw hare
#

One Yardley Belize

devout frost
#

Please

#

What

glossy sable
#

@devout frost Don't beg for UC here, ask your parents I told you in #pubg-mobile already.

#

@night cloak Don't hear, read #news.

loud wadi
#

@HUNTERใƒ„MEHEDI bro use VPN

gilded citrus
#

I think i found a bug but im not sure if it is.

#

I set my scope and lean setting both as hold. If i hold scope and then lean, im able to use both gyro and my fingers to control the scope. But, if i hold lean first, then scope, im only able to us gyroscope and i cant use my finger to drag the scope. Pls ping if u have solution thx

distant kiln
#

@cosmic gazelle if I may, the problem is coming from you

#

the first squad game you played wasn't in asia

#

next time you need to play the first game in the server you're gonna rank in

night cloak
#

You guys sure WARP won't get us bangladeshi guys banned?????

cosmic gazelle
#

@distant kiln so it means in next season I've to play the first game in Asia?

distant kiln
#

@cosmic gazelle yes like if the first drop you loot is in europe it will only count drops you loot in europe, same for the irs tduo game yoou play, squad game..

#

first*

mighty lynx
#

In Bangladesh there are some players are sad and haters saying its banned

cosmic gazelle
#

@distant kiln so can I play in different server after the first game to complete my RP missions

distant kiln
#

yeah it just has to be the first game

split knot
#

I think bangladesh is banned or something

cosmic gazelle
#

@distant kiln cool thanks mate

distant kiln
#

like this season I wanted my duo games to count for middle east so first game I played was middle east

split knot
#

Cant get access to server, voice chat is busted , cannot start game

distant kiln
#

and np

split knot
#

Hello moderators ?

distant kiln
#

check pinned message

split knot
#

That doesnt make sense why this error would affect bangladesh region only?

patent nymph
#

When the update comes?

stable ether
#

@patent nymph
16

hollow dust
#

About after 9 days

night cloak
#

@split knot This is not an error. For some unknown reason, ISPs from your country is blocking the game. We have pinned an instructions on how to bypass this restrictions, you might wanna check.

distant kiln
#

@split knot yeah I have no idea why and sorry if my answer was short/rude I was playing

split knot
#

Yeah i checked it but still why such a crisis?

stable ether
#

unknown reason as mentioned

night cloak
#

@split knot Someone shared this screenshot with us. Unfortunately, we are not aware if the reason.

split knot
#

I think it might be an unofficial ban by the govt or something

night cloak
#

There have been one like this months ago affecting people from Bangladesh region and the issue was fixed within a week, @split knot.

gilded citrus
#

I set my scope and lean setting both as hold. If i hold scope and then lean, im able to use both gyro and my fingers to control the scope. But, if i hold lean first, then scope, im only able to us gyroscope and i cant use my finger to drag the scope. Pls ping if u have solution thx

night cloak
gilded citrus
#

Ok. Do i need to insert a photo.

night cloak
#

That's optional.

gilded citrus
#

Its hard to show.

stable ether
#

show settings photo

gilded citrus
#

K.

split knot
#

Yeah it was fixed and now its back but i havent faced the problem of match entering at previous month but only now

night cloak
#

@gilded citrus There's no need. You may proceed to the form.

gilded citrus
#

Can u quickly tell me id pls. Im kn mobile.

night cloak
#

@gilded citrus

#

Just copy the number.

gilded citrus
#

Thx.

night cloak
#

No worries!

split knot
#

Also dont you think playing with vpn mentioned in the pinned text gonna cause ping issues ? @night cloak

night cloak
#

@split knot 1.1.1.1 is not VPN. It is DNS.

split knot
#

So its not likely to cause ping issues then ?

night cloak
#

It won't.

split knot
#

Alrighty then

hollow dust
#

Why VPN is not working anymore in pubg mobile ๐Ÿค”

night cloak
#

We don't recommend the use of VPN.

jovial ether
#

trying to find a method to easily copy my tpp controls to fpp. thereโ€™s a way to do it but i need this paper like transparent thing but idk the name of it, can anyone tell me what it is?

night cloak
#

@jovial ether Screenshot is da wae.

jovial ether
#

itโ€™s abysmally annoying tabbing in and out

#

and even then theyโ€™re not exact

night cloak
#

You gotta do it once and that's the fruit of hard work.

jovial ether
#

you can also tear the thing off easily and mark your controls

glossy sable
#

you know da wae GWjianWut

#

Is it layer paper you're looking for? THINKING

idle thorn
#

Can you run pubg mobile on ipad mini 2

#

@neon patio

carmine carbon
#

Tracing paper? @jovial ether

jovial ether
#

not even, iโ€™ll just go out and find it.

night cloak
#

Hey, @gilded citrus. About the bug you reported. Can you refill it with the evidence? Just upload the video of it on YouTube and go to that form and fill it again with evidence.

gilded citrus
#

O.

#

Uh sure.

#

Its kinda hard to explain and show though and i dont really wanna use my voice hehe.

nimble prawn
#

We have an important problem with hackers ๐Ÿ˜‘

gilded citrus
#

^

night cloak
#

Yeah it's hard to understand with words. That's why I said to have an evidence. It will be helpful.

#

Report them @nimble prawn.

#

Many hackers should have been reduced till now because pubgm is banning thousands of them each day.

nimble prawn
#

I have reported them, but they were bronze 1 with 18 K / D

night cloak
#

Bronze 1 it means they got banned and their rank got a reset @nimble prawn.

static gull
#

Hello

#

You guys might know who pubg mobile does not transfer audio when I use my hdmi adapter?

glossy sable
#

hdmi adapter

#

On emulator?

static gull
#

Hdmi adapter on my iPhone

#

I don't know if it is an iPhone issue or a game issue

#

I'm trying to capture the game

echo silo
#

Today we met two hackers in game..i have reported them too..they are helping others to pushing rank.. please pubg we don't need update just ban hackers..๐Ÿ˜ญ ๐Ÿ˜ญ

sick iron
#

@livid ocean Don't act innocent. You obviously hacked sooo bye bye we don't need ppl like you ruin our game

wide halo
#

More hackers these days

gilded citrus
#

@night cloak aye finnaly got my vid done. Can u take a look.

#

am i supposed to ping u

night cloak
#

No worries. Let me look.

gilded citrus
#

Oh i reported it.

#

Sorry there wsnt any sound.

#

Danke.

night cloak
gilded citrus
#

Yee tysm.

nimble thistle
#

#ServerForBangladesh

I beg to draw your attention that India has dedicated server, but we don't have. Thus we used to play in Vietnamese server at a time, after that you migrated out server to Indonesia. But an Indonesian player gets around 30-40ms ping. On the other hand we get ping around 70-80ms. This is unfair.

There are huge number of PUBGM player in Bangladesh. I think the number is enough to get a Bangladeshi server. I hope Authority will consider it. Thanks anyway.

Regards
Love from ๐Ÿ‡ง๐Ÿ‡ฉ๐Ÿ‡ง๐Ÿ‡ฉ๐Ÿ‡ง๐Ÿ‡ฉ
#ServerForBangladesh

sweet sail
#

@nimble thistle I hope they listen . If not server , good ping will help

night cloak
#

hello guys any one can help me

glossy sable
#

Ok

runic niche
#

@night cloak what do you need

merry wigeon
#

Anyone here?

glossy sable
#

No, no one

runic niche
#

@merry wigeon what do you need

night cloak
#

It's 3am there. They are sleeping ๐Ÿ˜ด

#

Hi I wanted to know what the game scoring system is and how to get more points in the game by doing it. Because I'm in the first three kills and only get three positive points.

#

@night cloak scoring system depends on
โ€ข your current rank
โ€ข total kill or damage
โ€ข survive time etc.

Higher the rank, lower the score point.pubgmt

#

Also your position in a match!

glossy sable
#

It's an ELO system, combined to another one I forgot the name of.

night cloak
#

๐Ÿค”

blazing saddle
#

The exact alogrithm is unknown but since the 0.13.5 update you get better rating with more kills.

runic niche
#

@night cloak survival time is more important than kills

#

in the past it was 80% survival rating and 20% kill rating, but they have since updated to weight kills a little more

cloud nexus
#

there is error in purchasing prime plus i tried in my another account and also in my friends account. still showing the same error. i think this bug is only for United kingdom.

#

can someone help to solve this issues

night cloak
#

I get three kills in one race, but I get twenty points in the next race, I get eleven in the next race, but I only get one positive. I really don't understand why?

cloud nexus
#

i contacted customer service but they were giving me the right solution

#

@lime juniper there is error in purchasing prime plus i tried in my another account and also in my friends account. still showing the same error. i think this bug is only for United kingdom.
can someone help to solve this issues

distant kiln
#

@night cloak it depends of how long you survived, how much damage you dealt, and also, what rank the enemies were

lapis bridge
#

Anyone know where to download the new beta version? Sorry for the stupid question though

#

Been trying to find it but the only one I do find has a watermark that is really annoying

night cloak
#

Smart logic ๐Ÿ˜Œ

glossy sable
#

Because it now has watermarks, @lapis bridge.
New version = watermarks

#

Also, please request a server nickname in #discord, it should have at least 2 consecutive latin characters.

lapis bridge
#

Ooo alright I wasn't sure where the link is for the beta version on here though

orchid trail
#

there are too many hackers in pubg mobile

runic niche
#

@orchid trail report them

slow tangle
#

Is it possible that I might get banned if I kill my teamates? Not always tho.. Some people who are not interested in playing squad instead play alone in a squad match with out helping other three?

wet stream
#

Yo my game is acting crazy. My character goes prone randomly . The left joystick button gets locked . And itโ€™s always always when Iโ€™m in the middle of a firefight. If u scope in my left movement button locks into the right position and Iโ€™m moving to the right . Every f time . Hellllllllp

runic niche
#

@slow tangle why would you go out of your way to kill them

#

@wet stream what phone

wet stream
#

iPhone XS Max

runic niche
#

Make sure your finger doesnt pinch the edge of the screen

#

It can happen with bigger displays, so you might accidentall pinch the left joystick with your palm for example

wet stream
#

Itโ€™s actually locking the left side of my screen

runic niche
#

If you think its from lag make sure your phone isn't hot

wet stream
#

If I try to move my character itโ€™s like Iโ€™m using ads

slow tangle
#

@runic niche taking our kills/looting the guy who I just killed/ trying to granade me/ offering no help in engaging enemy/ shooting at our car/ random shooting - revealing our location etc are some reasons

wet stream
#

This also happens every once in a while when I try to send a msg in quick chat . The keyboard pops up and then goes away but the left side of my screen is locked up. I literally rage to restart the game every time it does this.

#

But this proning randomly is new

runic niche
#

Report them for killing you, thats all you can do

wet stream
#

It just started like three days ago

#

Yeah it definitely effects my gameplay

#

I deleted it and redownloading now hope this works

whole sage
#

is there any plans to add more customization on the graphics settings?

distant garden
#

He dear is there anyone who is from PUBG or who have maximum knowledge about it?

opaque mist
#

Imagine getting so mad you kill your teammate because they stole your loot

whole sage
#

why do i have to play on 40 fps when my phone can take 60?

opaque mist
#

@whole sage better devices are coming out all the time eventually graphics could get better

#

@whole sage your phone may support it but it could get dangerously hot and also overwork itself

whole sage
#

well it doesnt really get hot and dont ask me how i know.. :X

#

also no antialiasing hurts my eyes and limits performance

opaque mist
#

Thatโ€™s all I know I know they have a cap for safety reasons and hardware reasons

#

@distant garden I can try to help you

distant garden
#

@opaque mist I need help i am in big trouble.
I have Rank in KRJP CROWN III with KD of 8.0 DUO
Today my friends who are playing Middle east asked me to play with them
I was playing with them when i killed 8th person i got Banned for 10 Minutes and the message says ''We have terminated your connection because of a data error with your client, please check your network connection and try again.''

My Europe Squad Rank GOLD III K/D 8.5
My KRJP DUO Rank CROWN III K/D 8.0
My Devide iPhone 7 Plus
Never Jailbroken or Any additional Application

#

Now i was playing with my friends again in Middle east where my Rank is Bronze IV i got banned in the middle of match with the same message ''We have terminated your connection because of a data error with your client, please check your network connection and try again.''

opaque mist
#

@distant garden check pinned messages on this channel and look for data error with client itโ€™s the 4th message down

runic niche
#

@distant garden Data Error with Client
Reason for this issue may include :
-> Your DNS server has trouble connecting to the game's server.
-> Forced changing of network while ingame or changing of data like device time

Solution
An easy fix for this solution will be fixing your device time.
โ€ข Go to settings -> System -> Date and time -> Turn on the options of Automatic date & time and Automatic time zone . This will lead to your device using network provided date and time and will fix your issues.

Facing issues even after changing time? Try switching to a better network or change the DNS server settings using the app DNS Changer from your Play store.
For further info about changing DNS refer to faq 1.4 in #481198147478224896 channel.

Please note: This solution is only for mobile users. For emulator related issues go to #emulator-support.

distant garden
#

@opaque mist @runic niche Thank you so much.

marsh raven
#

return my global account back

runic niche
#

@marsh raven what happened?

marsh raven
#

They stole my account, now I can't log out of VNG

#

Someone stole my account

opaque mist
#

@marsh raven thats not TenCent's fault thats your fault for having poor account security they cant do anything here

marsh raven
#

So explain to me how an account that turned a year linked to Facebook, out of nowhere end up in the Vietnamese client?

opaque mist
#

@marsh raven someone hacked your fb

#

unless u are in Vietnam

runic niche
#

@marsh raven secure your account better

night cloak
#

hey please my friend get ban 10 years i need to know why he get ban !

runic niche
#

@night cloak what is your friend's ID/username

night cloak
#

5597946627

runic niche
#

he was banned for violation of regulations

night cloak
#

but he didn't play with hack

#

he get the ban in loopy

tawny lark
#

Is There Any Channel For News On PUBGML?

distant kiln
#

@runic niche wait can you actually tell ?

#

@runic niche can I give you an ID and ask you why he was banned?

bitter steppe
#

Hi, my friend wants to know if its okay to sell his season 2 account because he does not want to play anymore and that he spent a lot of time and money, so he would like to get compensated in a way

runic niche
#

@distant kiln maybe

#

@bitter steppe sell to who?

night cloak
#

@runic niche bro he didn't paly with hack he get the ban in loopy !

bitter steppe
#

he wants to sell it to someone else

distant kiln
#

@runic niche 593967806 if maybe yes..

bitter steppe
#

im not sure who the guy is

runic niche
#

@bitter steppe selling accounts is against the terms of service and may result in getting your account banned.

distant kiln
#

I didn't even know it wasn't allowed to sell accounts

bitter steppe
#

ohkay thanks @runic niche ill tell him

night cloak
#

@runic niche can u answer me ?!

runic niche
#

@distant kiln can't find anything specific on this one, so a generic "violation of regulations"

distant kiln
#

@runic niche he never understood why he was banned and just rage quit after that, can the use of a VPN to log in the game do that?

runic niche
#

@night cloak your friend was banned for violation of regulations. if you want to appeal press "File Claim"

#

@distant kiln probably not, he likely violated regulations in some way

night cloak
#

where File Claim ?

#

"File Claim"

runic niche
distant kiln
#

Hmm.. I doubt it but maybe. He was banned months ago either way, it's all in the past I guess. Thanks for the reply

night cloak
#

oky thanks

runic niche
#

yeah i can only find if it was in the past 5 days

distant kiln
#

Oh lol

long plover
#

@runic niche in the middle of a game i got a message saying โ€œwe have terminated your connection because of a data error with your client, please check your data connection and try againโ€ and the next second i got banned for 10 years!!

runic niche
#

what is your ID/username? @long plover

eager pilot
#

@runic niche any updates on Bangladesh

runic niche
#

@eager pilot no

eager pilot
#

@runic niche

runic niche
#

@eager pilot Ask for a source

#

discord officials havn't said anything about this dude

eager pilot
#

K though will ask him for source thanks

long plover
#

@runic niche username - VรฌneethRaj

distant kiln
#

@runic niche a mod was sharing a screenshot someone took earlier

runic niche
#

@long plover you were banned for violation of regulations

#

@distant kiln no one said this.

long plover
#

@runic niche i am playing this game since season 3 and not once i have used any cheating or hacking tools.....look at my stats, if i have really cheated then i would have been in the conqueror and my k/d would be above 10....what violation did i broke???

distant kiln
runic niche
#

@long plover look in the terms of service for something you broke

distant kiln
#

it just reminded me of this

runic niche
#

they said they dont know if this is the reason

long plover
#

@runic niche i have already read it for like 30 minutes and canโ€™t find a single reason!! i play on an ios device and hacking with ios is not possible

runic niche
#

hacking with ios is definitely possible

#

if you think you ban was unjust, go file claim

long plover
#

@runic niche i didnโ€™t even know about that!!

runic niche
#

Go file claim if you think it was unjust

dark seal
#

Why pubg mobile is not working in Bangladesh?

long plover
#

@runic niche filed a claim like 6 hours ago....do you have any idea how long it takes to get a reply from the support team?

runic niche
#

wait

dark seal
#

Why pubg mobile is not working in Bangladesh? @everyone

runic niche
#

@dark seal why would you tag the whole server

dark seal
#

I wnt to know why its not working?isn't it pubg mobiles official discord @runic niche

runic niche
#

do you know how many people are on this server?

#

you are lucky it is disabled, otherwise you would have pinged thousands of people dude

#

anyway, no one knows why it is disabled for sure, just be patient @dark seal

night cloak
#

This people are spamming a lot. Ban him from here @runic niche

runic niche
#

@night cloak who

#

i have no authority to ban people

night cloak
#

@runic niche the guy who tagged everyone

#

Its annoying

golden flame
#

Hi, i been banned unfairly, i never used hacks or others programas, i been played this game since June of last year, i bought a many royale pass, i am a regular player , only one thing i have clear is not use hack, i never used that i swear, is obviously,for the money and time invested in this game , so please can someone help me, this is a mistake

runic niche
#

@golden flame what is your ID/username

narrow marlin
#

Hello i sent to ingame support to unban my account with 10 years ban, they replied but didn't unban, should i keep sending them to unban me?

golden flame
#

@runic niche 5122437025/ PG''Felipon

runic niche
#

@golden flame press Reclamacion

golden flame
#

I already did

runic niche
#

wait for response

golden flame
#

But I only have response from a bot

runic niche
#

press "i need human"

golden flame
#

I did that too, they told me the same thing

#

told me he can unban my account

runic niche
#

can or can't?

golden flame
#

canโ€™t

runic niche
#

then your account won't get unbanned

golden flame
#

I create others account after that and also has been banned i dont know why

night cloak
#

Toi havรฉ cydia in your phone

#

You have cydia in your phone ?

runic niche
#

you cannot create another account if your account has been banned

golden flame
#

yes i do, i have iphone jailbroken

night cloak
#

This is a problem

#

For thath You are banned

golden flame
#

so i been banned unfairly

night cloak
#

Like me i have jailbreak in my Iphone and i receiver a ban 10 year for this

#

@golden flame yes

stable slate
#

Has the iPhone update 13 problem been fixed yet or should I not do the update?

#

Someone ping me with an answer, thanks.

golden flame
#

Someone help me to unban my account

stable slate
#

Message customer service in game on a new account ๐Ÿคทโ€โ™‚๏ธ

opaque mist
#

@golden flame no one here can help u

night cloak
#

@golden flame l9lawi ila t unbana lik idek fih

stable slate
#

Iโ€™ve had problems like this on other games, you have to take care of it through the customer support in game @golden flame I know that for a fact.

#

Start a new account and message them with all your info, screenshots of account help if you have them.

haughty cypress
#

@stable slate well he tried that and support says they cant unban lol

stable slate
#

Oh well then you my friend are screwed. Sorry.

haughty cypress
#

its debatable if its an "unfair"ban

stable slate
#

In game support would be able to tell if they say no then thatโ€™s that.

#

Anyways if anyone knows about the iPhone update 13 problem let me know.

night cloak
#

the new setโ€™s pants mission IMMEDIATELY disappeared as I tried to claim it

stable slate
#

Want to update but donโ€™t want some dumb 3 finger crap to mess up my gameplay.

runic niche
#

@night cloak shoulda claimed it before 0 UTC

night cloak
#

@runic niche I was in a match,as soon as the match ended the event ended too and during that match I earned it

runic niche
#

start match earlier

night cloak
#

so pretty much a huge โ€œFU LOLโ€ to me,bot customer support drove the stake deeper too

runic niche
#

customer support won't help with that

night cloak
#

not s*** I can do besides not earn the rest

stable slate
#

So nobody here knows the answer to my problem?... hmm

runic niche
#

@stable slate whats your problem

opaque mist
#

@stable slate no u are fine the 13.1 patch fixed it

stable slate
#

Thank you ๐Ÿ™

night cloak
edgy pumice
#

can u spectate players @molten crown

runic niche
#

@edgy pumice yes you can

edgy pumice
#

i mean if staff members can spectate any player

molten crown
#

Spectate like watch anyone game whenever I want V

plain cape
edgy pumice
#

yes

molten crown
#

I canโ€™t

plain cape
#

When i get my account

edgy pumice
#

who can prada?

#

who do u see if people hack or not

molten crown
#

Game staff can , those in charge of it

plain cape
#

@molten crown When i get my account back check screen shot

molten crown
#

On the day listed

plain cape
edgy pumice
#

how can i contact one of these game staff?

molten crown
#

Through report and email

edgy pumice
#

thats like way to complicated

runic niche
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email is too complicated?

edgy pumice
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who wants to do that and fight hours through stuff just to report sb

runic niche
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should have reported in game then

plain cape
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@molten crown please tell me when i get my account please

edgy pumice
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why dont u get team members that chill in discord and just follow reports all day

runic niche
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i don't know why

molten crown
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Itโ€™s listed in the screenshot 10-8

runic niche
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@plain cape in about 10 hours

edgy pumice
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i reported in game but this player turned orf hacks

runic niche
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if you reported in game there is nothing else needed to be done

edgy pumice
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they turn it on and off while playing he had aimbot

light trout
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@plain cape You should be able to get back your account in 10 hours according to the time listed in that ban message.

plain cape
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@runic niche bro thanks to help

edgy pumice
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@runic niche i reported so many hackers and they never get banned

night cloak
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@plain cape did you not see the day and time listed in the screenshot ?

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Hackers get banned often but many just start over with new accounts

plain cape
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@night cloak I dont understand which country time is thiz

night cloak
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They often follow UTC