Changing DNS will not solve the problem.❎
#questions
night cloak
blazing saddle
@shadow venture Change the ISP. That is the only possible solution for now. The game access must be blocled by your ISP.
blazing saddle
Kindly provide me your ingame character ID
blazing saddle
Okay thank you.
shadow venture
Please help cause 2 day facing this issue Bangladeshi gaming community people face this issue
faint bluff
@blazing saddle please solve the issue.
bangladeshi player cant play.
blazing saddle
Can you provide the screenshot of the login issue, @faint bluff @shadow venture?
Also provide me your ingame character ID, @faint bluff.
shadow venture
blazing saddle
Thank you, @faint bluff. We are currently investigating the issue and will update you with any information we get about this issue.
night cloak
It's regional issue. Repairing game, changing DNS Will not solve the problem.
Changing network to GrameenPhone may solve the issue temporary @faint bluff @shadow venture
shadow venture
faint bluff
@night cloak i tested with grameenphone network.
but same
night cloak
I'm familiar with the problem. Generally it takes 1 to 2 days to solve the problem.
Sometime it takes few hours.
shadow venture
@blazing saddle see screenshot 1st loading loading then showing this
night cloak
I hope someone from here will report the issue to the developer or support team!
My pubg is lagging a lot. there's a lot of frame drops even in solo and my ping is fluctuating.
blazing saddle
Go to the login screen and click Repair Client, @night cloak.
night cloak
oki
rotund marlin
How long does it take for the linked pfp to update? its been an hr
shadow venture
@blazing saddle can you send this issue developer team
blazing saddle
@rotund marlin within 3 days.
@shadow venture Will get you a confirmation as soon as we get any information about the issue.
shadow venture
Ok Thanks
toxic umbra
How can u get the black walking dead shirt I only got the white one
night cloak
There are still hackers in India bonus Challenge. Not just one but more than 3-4 a game
fallow plume
Has there been some lag lately or is it my game
night cloak
perfect
Help
someone told me to repair and I did my ping kep going from 40-50 to 900
In this time iam getting alot of ban 10 minutes
median swift
does the repair button resets the internal files in pubg folder
haughty cypress
no @median swift
median swift
ah, i might have replaced one file for audio some weeks before
night cloak
@night cloak Dude it's aight. I been banned for a week. Just bc I was matched w hacker randomly. they didn't ban ppl in top list of asia but banned me. How cool
median swift
replaced active.sav for japnese audio messages
night cloak
@night cloak what can i do to stop this bann
I get alot of 10 minutes not this just
anyone know any fix error code 1514...
Some one help me plz
chrome agate
U guys ever going to do anything about KING CRIMSON kid is clearly hacking bro you can u not see that u are blind af
Seriously tho like frfr
craggy blade
Accounts are suspended due to violation of the terms of service. Make sure to read the ToS carefully and refer to subpoint 2.9 in #481198147478224896 for further information. @night cloak
night cloak
anyone know any fix error code 1514...@craggy blade
@craggy blade i read it and i didn't do anything wrong
craggy blade
@night cloak You can use the file claim option if you think the ban was unfair.
night cloak
@craggy blade it just ten minutes but it repears
craggy blade
Should you encounter players that are cheating. Please report them by using the in-game report system. Refer to #481198147478224896 5.1 for further instructions. @chrome agate
sweet sail
Pubg stucking at loading screen in bangladesh . What is the issue .
night cloak
Bd server problem
@sweet sail Not only PUBG Mobile but Call of Duty Mobile also. I think it's a tencent issue.
@sweet sail Mail them about the issue, the more mails they recieve, the faster the problem can solve. PUBGMOBILE_CS@tencentgames.com
novel cape
Any support please
novel cape
Today I take ban 10 minute in mobile
night cloak
Banning people for no reason is that the new way to go?
novel cape
Two ban why I take this ban
compact basalt
Try a VPN
night cloak
@compact basalt VPN can get your account banned for 10 years.
novel cape
night cloak
Not working.... With vpn you cant enter the match
@night cloak for real. They banned a lot of people for doing nothing and they say "violation of terms" All I did was playing with randoms and some of them were hackers then I got banned for a week and lose all the points I been crown 1 been close to Conqueror. I mean I didn't choose to play with hackers that wasnt intentionally. Now they banned more ppl
@night cloak teach me how to do it. I won't get conq legit way cos they gonna ban my account anyways
@night cloak that's illegal
they can see their name complete and clear but they won't ban them. tell me why?🤔
I'm just exposing them so the people can see. They have balls to upload the videos on Youtube.
There are ppl in top list who got their hacks website link in their description but they don't see it
@night cloak because they use something called "Anti-Ban".
dim yoke
bruh
night cloak
For that Tencent has to fix their Anti-cheat
dim yoke
can someone help me
night cloak
And this might take a month. Even year.
spring void
Stay on topic here or move to #chat
dim yoke
i got 10 year ban for no reason
spring void
@night cloak this channel isnt for discussion, plus there is nothing as anti ban
dim yoke
i just replaced the active.sav file to get 60 fps
spring void
@dim yokerefer tto faq 2.9 in #481198147478224896 you already have reason for your ban
dim yoke
hackers use anti ban
spring void
@dim yoke anti ban is nothing, it is some self made rumour
night cloak
@spring void then why they are not getting banned????
spring void
@night cloak they are, the process is slow but efficient
night cloak
They are all over yt. posting videos and doing live streams everyday with same name account? ye banning ppl who uses vpn are easy to detect but not actual hackers, right??
@night cloak well I didn't use vpn didn't play with any hackers literally did nothing wrong
night cloak
Yet they chose to ban me and not the actual hackers
severe kestrel
I cannot enter pubg. It says connecting to server. Request time out
spring void
@night cloak refer to faq 2.9 all accounts are banned fairly
severe kestrel
after a match finish i cannot exit
spring void
@severe kestrel are you from bangladesh? If so it is a known issue and will be solved
severe kestrel
yes Bangladesh. Thanks
near citrus
Anyone can explain me Modification of runtime?
clever wharf
Im happy to see the list of cheaters who banned.. Thanks pubgm👌
crimson kite
can someone help me or not ?? where is all those support?
clever wharf
When will new update arrive?
crimson kite
Why in the In the game, Autobot meets, and not a real person ??
I was blocked for 2 months and I don’t know why,And the support is silent and the Autobot answers, what kind of nonsense ??? can someone answer me ???
blazing saddle
Refer to faq 2.9 in #481198147478224896 channel, @crimson kite.
crimson kite
they are silent for the second day and it seems to me that they will not answer
sudden relic
@crimson kite write to support but dont answer autobots.. Write main issue and wait .. Less then a week if your banned for no mistake then support will answer you after they check your account history.. At least that's what I heard
crimson kite
@sudden relicit weighs a dialog box with a bot; it seems like how to remove it and start over?
sudden relic
@crimson kite it will show this topic is over after replying to auto bot from auto Msgs pop ups there.. Once the topic is over u can start new.. On new topic just write your issue and don't answer to auto bot options
crimson kite
@sudden relicright now I'll show a screenshot
sudden relic
Frankly I can't help.. I have never been thru a Banned account issue yet and never explored autobots options about it.. I am just telling u what I heard from others and saw on yt
sudden relic
Okay good thats good now just wait less then a week for them to check acc and answer
They are not silent.. They Get millions of such issues each day and takes time to go thru all issues
crimson kite
yeah, they’ll just tell me some crap and leave for a week again, and I’ll lose UC, things, rank ...
sudden relic
It's not like a live chat.. Remmbr that.. You gave them your issue now they will check when ur cue come and reply
blazing saddle
We are not related to the ingame support and we do not deal with ban related issues here, @crimson kite.
sudden relic
@blazing saddle Where can I post suggestion to make game a little better?
crimson kite
@blazing saddleI noticed, but in fact all your answers are "contact the support of the game in the game itself"
blazing saddle
@sudden relic You can post a suggestion here by tagging any staff member.
sudden relic
@blazing saddle I don't no of any staff member Can I tag you?
Logan399 is staff? Sorry I am new
night cloak
Just leave your suggestion here @sudden relic.
sudden relic
It disapears with all the chat That goes on here.. Tagin right person will help.. Can u tell me who to tag please
spring void
@sudden relic just leave it here if it is related to pubg or in #discord management will take care of it
blazing saddle
@sudden relic Yes you can tag me.
sudden relic
@lime juniper @vital sluice .. Sorry for tag not sure if it's right..had a suggestion for game which would be to implement character level matching.. Example - instead of tier matching.. A lvl 50+ player Can match only with lvl 50+ in randoms and lvl 50+ Can not play with lvl 50+ or get less points from matches.. This will get rid of lot of hackers problem caz most hakrs r baned n return with new accounts to help thier friends push.. For example any server top 100 rank..mostly new accounts(all baned hakers with new account) untill they get baned again..i high lvl player won't risk ban by using haks. .implement character levels in various ways can solve many ongoing issues I belive.
Typo I ment a lvl 50+ cannot play with a low lvl account and even if they do then get very less points.. This to secure a old player bring his friend a almost new account
vital sluice
Will forward your suggestion @sudden relic. Thank you.
sudden relic
Thank you
hasty belfry
Can we also get a notification next time there's a crew challenge? Thank you
night cloak
How can I send a video of a hacker to tangent?
tawdry basin
How many spookys are there?
night cloak
Tancent*
tawdry basin
hasty belfry
I'm spook just for spooktober
grizzled lark
It will be forwarded as a suggestion, @hasty belfry. Thank you.
Send the video to customer support that is in-game, @night cloak. Read #481198147478224896 6.1.
hasty belfry
Thank you. I was a bit mad that i didn't see the notification for the current one oh wait there wasn't a notification
acoustic shoal
night cloak
what is the punisment for teaming up with enemy ? I have video ?
vital sluice
Please do report them in-game.
kindred finch
@vital sluice my game stucks on loading screen . Checking for updates
vital sluice
Which region are you from, @kindred finch?
kindred finch
Asia
vital sluice
Bangladesh?
vital sluice
There are several reports from players not being able to login to their game from Bangladesh. We have forwarded the issue to the team and are waiting for a response soon. We can not say how quick we can get a response cause it's weekend as well and team could be unavailable. But we're trying our best to let them know. Please do be patient as well let you know once we have any information.
kindred finch
@vital sluice thank you for quick reponse
vital sluice
No problem. Sorry for the inconvenience. Hopefully you can get back playing soon
hasty belfry
If i press the button to change my location to be able to see other countries limited time events, but the country won't change, that means ive changed it before, right?
night cloak
whats
real horizon
@admin
I live in Bangladesh and my game is not loading.Every Bangladeshi facing this problem what to do now?
meager oasis
From Bangladesh region we can’t access to the game...Also added a new bugs after killed,game screen got stuck..What to do now? Help !
bold siren
@real horizon & @meager oasis:
https://discordapp.com/channels/393088095840370689/481200416349224980/630356246612017152
wary cobalt
Hello.i had not done anything wrong on my account and now this ?! can any one help me please
woeful relic
@wary cobalt same with me in season 7 on my main account worth 2000$
They still dont reply
wary cobalt
😵
woeful relic
This is what they reply, fucking idiot game, it was black day of my life that i invested money in my account for crate opening
night cloak
All bans are fair and justified and it cannot be undone.
hasty belfry
do i see another spook 
Also, I've played with my friends quite a few games and got S grade but none of them counted for the royal pass mission?
cinder saffron
wary cobalt
@night cloak i had not done anything wrong on my account and now ban for 3 months ? what is the reason ?
night cloak
Teaming up with cheaters.
wary cobalt
never did that
hasty belfry
How can you be sure?
wary cobalt
@night cloak i need to know the real reason for this ban. i am playing Pubg from 2 season every day more than 7h .. reporting all hackers and those who are teaming with cheaters to rank up . I HAD NOT DONE ANYTHING WRONG ON MY ACCOUNT and I did not team with cheaters . so why i got this ban for 3 months ?
@hasty belfry you do not know how cheaters are playing ? or how it is look like ?
night cloak
We do not deal with bans. So unfortunately cannot answer that.
hasty belfry
It could've been a noob hacker or recoil hack, etc
night cloak
Please contact customer service in game.
wary cobalt
@night cloak PUBGMOBILE_CS@tencentgames.com ?
night cloak
Yes
wary cobalt
@night cloak hope that will help . thanks
night cloak
You're welcome.
steady smelt
is this game retarder or what? how many times do i have to do the parachute mission for it to count? so f annoying
hasty belfry
I think he means the sanhok quarry one?
left tundra
Is there anyway to get 60 fps in br mode of cod m
steady smelt
the parachute mission doesn't count i did it three times
winged oak
@spring void
I had a queston
Is the problem of ios 23 interfaring with pubg m fixed.?
neon anchor
A person is selling hacks
winged oak
Ios 13*
tame abyss
I guess, haven’t faced any problem using claw
neon anchor
@spring void hacker report
light trout
@winged oak yes, it is fixed in 13.1
neon anchor
tame abyss
How do i report bug? In game service didn’t helped at all
frank stag
#555492558428700682, @tame abyss.
winged oak
U sure right..cuz iam apout to update
tame abyss
That’s read only channel
light trout
@tame abyss There's a link to the forum in the pinned message in #555492558428700682
tame abyss
Yeah sure buddy using 13, haven’t faced any problem
light trout
@winged oak Yes, you can update it to 13.1 without any worries
winged oak
Ty
tame abyss
Can’t copy submission form link from pinned msg, can you copy paste it here if you are able to
sly trellis
Dear developers, please pay attention to this, please, my account was either hacked or someone played with cheats on my account, I was always honesty I do not like cheaters I hate them I never tried to make cheats or play with them, PLEASE PLEASE DEVELOPERS, I really like playing the mobile version, I played a lot with friends pubg mobile, but right now I can’t play, I ASK THE DEVELOPERS DISPUTE MY ACCOUNT id 537743731 valico91
spring void
@sly trellis refer to faq 2.9 in #481198147478224896
lusty plaza
Pubg i have been playing this game since season 3 i play with 4 fingers and a gyroscope also my ping is 20 and my phone is good when i fight with someone and kill him he thinks im a hacker and report me and the company have banned my account for no reason i hope you re check about the case and un ban my account incase u don’t find any evidence of cheating and instead of banning the real hacker you are banning the non ones i think you would lose a lot of players if you continue like this because many non hack players got banned like me for no reason
Thank you
My id: 5110258970
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @lusty plaza. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
spring void
No account gets banned only for being reported
lusty plaza
I don’t know some people tells me because you have a jailbreak
spring void
All account suspension are fair
dry crest
@spring void why pubgm isn't running in BD?
light trout
@lusty plaza Are you using iOS? Which version?
lusty plaza
@light trout im using 12.4
spring void
@dry crest issue has been forwarded please wait until an offcial announcement or solution is released
dry crest
@spring void how long it'll take?
spring void
Cant say, community team is working lets wait until they deal with it @dry crest
light trout
@lusty plaza Unfortunately, the game no longer supports that version of iOS, you should update it to 13.1 to play the game
lusty plaza
@light trout i got a ban now it is to late to change to 13.1
light trout
@lusty plaza That is why you should never neglect any warnings. However you could try updating to 13.1 and then contact the in-game customer service. If they are nice to you, they might lift your suspension.
lusty plaza
@light trout i will right now thank you for helping
raw lark
Cheating why pubg why
night cloak
raw lark
Reperthack
night cloak
We cant play pubg in Bangladesh for server problem... Last 24 hour...help
proven scaffold
How to unlink social account? @light trout @spring void
storm flumeBOT
Hello, @raw lark!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
night cloak
light trout
@NafiurNiloy#3900 Hello! The developers are already working to fix it.
raw lark
Pubg mobile is bad bad bad bad 💩💩💩
night cloak
Lol
light trout
@proven scaffold unfortunately, you can not unlink any social media accounts from the game. However, you can request to revoke access from the account through in-game customer service.
light trout
@raw lark You have already been answered. The only way to get someone banned is by reporting in game.
Please avoid spamming and repeating the same thing.
bold siren
You don't have to spam about it, just report them in-game.
raw lark
Pubg 💩 sorry bro
light trout
@night cloak Hello! There is no need to spam. The only way to get hackers banned is by reporting them in the game.
fierce vector
storm flumeBOT
Hello, @raw lark & @fierce vector!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
bold siren
Please refer to @storm flume's message, @bitter axle.
bitter axle
Yes
raw lark
Fou...... K pubg all cheating
bold siren
Stop spamming about it.
raw lark
@bold siren report is bad pubg is bad 🙏 welcome to free fair
bitter axle
welcome to Call of duty
bold siren
Thank you for your welcoming message but we cannot do anything about it here.
:)
Also, no discussions here.
raw lark
@bold siren I play evaluation -41 😭😭😭
bitter axle
@bold siren Please Ban Hacker
bold siren
Can we ban hackers here? No.
severe kestrel
after a match is finished. i cannot exit. no continue button. what is that
bold siren
Just restart your game, @severe kestrel.
raw lark
@bold siren repair cheating
opal niche
D
vivid heart
any admin here ?
severe kestrel
but how many times i will. i played with VPN. but still dont work
bold siren
Please note that VPN is not recommended.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @vivid heart. Remember to read through #481198147478224896 before asking questions in the support channels.
bitter axle
@bold siren how to report Hacker
storm flumeBOT
Hello, @bitter axle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
night cloak
@vivid heart the issue is already forwarded to developer team. Hope they will solve it soon.!
vivid heart
ok thanks
bitter axle
70% Pubg Player in India.But pubg not scee india
hasty belfry
Hey, if i try to change my region but it gets stuck at the one i currently have, it means that I've changed it not longer than a month ago?
prime rain
From one week until now I am waiting for Pubg support to tell me why I got support and no reply yet
gritty glade
@prime rain
What happens? Tell me your problems
prime rain
@gritty glade There is Confusion I got banned whithout any reason and when I contacted with Pubg support they said u are using Korean version but I am not I am using Global Pubg mobile so before I got banned someone stole my twitter account and then I restored it but I think he used it as his account in Korean Pubg so I think this reason why I got bannned for and I have screenshoot from my email that provide what I said
gritty glade
@prime rain
Your social media account is your own responsibility.
After reading your problems,
The solution will provided by PUBG support Team that " we are sorry, we nothing to do anything for you".
@prime rain
May be th hacker is from korea & he using your account For Hack/Cheat.
That's why you getting banned from access to your account :(-
prime rain
@gritty glade so I need them ban hacker and restore my account
gritty glade
@prime rain
It's not possible bro.
How pubg believes you that you are saying true.
prime rain
I did not violate any term
rose creek
From where i can download
prime rain
@gritty glade my email I contacted with and they said u use Korean pubg
gritty glade
@prime rain
If the original hacker using his account for Cheat /Hack.
And he getting banned.
After the Hacker say,
" i do not using cheat in my account, but my account was stolen by some hacker, please give me my account beck to me ".
So this things doesn't make a sense.
PS - You should forget your account & create new one And enjoy it.
neat turret
Yeah, your account is gone
rose creek
Help me to download pubg beta version link pls
neat turret
People have been permabanned for less
night cloak
Can vpn usage for connectivity issue lead to ban?
neat turret
Yep
rose creek
Pubg beta version link anyone have help me out asap
neat turret
You meant @rose creek
rose creek
Beta version
prime rain
@gritty glade they sent to me email they thought I use korean version and they asked how is that so I have pics provide my words
And the eamail can provide the account blong to me or tell how there are tow account one in global pubg and one korean pubg on same account in twitter
gritty glade
@blazing saddle
Brother can we use Same Facebook account to login in PUBG KOREA & PUBG GLOBAL?
So our Both Account are merged or different?
spring void
@prime rain we dont provide support for banned accounts
rose creek
Beta version link pls I couldn’t find 😔
gritty glade
@prime rain
Send the email Reply to here
blazing saddle
@gritty glade Korean version is anoyher version of the game.
storm flumeBOT
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @rose creek.
rose creek
Link i need urgent
prime rain
@gritty glade I will send it to admin if he is here
spring void
@rose creek you have been replied, public beta is announced yet
hardy holly
When the server issue will be fix for Bangladeshi people's?
gritty glade
@blazing saddle
I am in PUBG GLOBAL.
WITH MY Fb account.
So now i install PUBG KOREAN version & the login with my same Facebook account then my fresh account open or existing?
spring void
@hardy holly it has been forwarded and it will be fixed soon
hardy holly
Can i get ban for using vpn?
gritty glade
@prime rain
Send it again bro.
night cloak
@spring void 48 hrs passed on login issue lol
hardy holly
@night cloak where are you from?
night cloak
@hardy holly Saudi
hardy holly
Oh ok
night cloak
@hardy holly Some of my Bangladesh friend told me about the login issue too
steady smelt
the support here is 💩
prime rain
@gritty glade there is only version in my region if I want to down load it from app store
night cloak
what's wrong with pubg now
minor sapphire
Is pubgm banned in Bangladesh?
shadow venture
mod pubg bd for bangladesh yes or no .........
minor sapphire
@vital sluice
shadow venture
sry mod pubg for bangladesh bann or not
vital sluice
We don't have information at the moment. Please be patient.
Will let you guys know once we know as well.
night cloak
my friend got banned for using vpn. 10 years ban
shadow venture
but how can play they don't fix
minor sapphire
@night cloak impossible.. I always use vpn... I'm playing PUBGM from season 1
night cloak
someone hacked my facebook email and he has played with my account and it has been banned now what can i do
Pubg mobile Ban in Bangladesh 🇧🇩 or pubg server problem...??
@lime juniper
lime juniper
Create a new account.
night cloak
But the old one ???!
@lime juniper hello I'd like to inform you something from Bangladesh
There is no way to un ban it !? @lime juniper
night cloak
But from what i know one someone has got it back
uncut jasper
@lime juniper hacker
night cloak
Our government temporarily closed some ports so that we can't play our beloved game seamlessly anymore. We're facing so much difficulties in loading screen. Requesting to do something about it @lime juniper
@night cloak @night cloak
patent sand
@lime juniperMy global teammates are cheater that's why I got banned for 7 days so guys can you help me how can I resolve my account now.
night cloak
@patent sand unfortunately you can't. you have to wait 7 day
@uncut jasper read #481198147478224896 5.1
patent sand
But actually this is not my fault that's why I will trying to understood what is my fault because I am not playing with cheaters this guys are coming in global so this is not my fault I hope guys will understood .
vital sluice
Try forming a good team or play solo once you're unbanned.
night cloak
@patent sand once you get ban, you can't unban it in any way until the ban period is over
patent sand
@vital sluice yeah I am pushing my rank to solo but unfortunately I am playing randomly for phone then that happen.
@night cloakok thanks.
lime juniper
Yes, we are aware, @night cloak, but we unfortunately do not have any information on it as of now. The operations team has been notified and we are awaiting an official response from them. Once we get one, we will be sure to update you in #news. We are deeply sorry for the inconvenience.
modest coral
Is there any official gfx for playing pubgm better??
night cloak
@modest coral nop.
patent sand
guys anyone can tell me after ban period my account is fully safe I will not get any further problem?
modest coral
@night cloak if we use it than our will get ban?
vital sluice
If you do not team up with them again, @patent sand. You will be safe. Just be more careful.
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @modest coral.
night cloak
@modest coral yes. If detected by anti-cheat, you will get ban for 10 years
patent sand
@vital sluiceok thanks
light trout
@modest coral Since it is a violation, you can get banned for using it
modest coral
@storm flume using GFX will led to for how much time
night cloak
@modest coral 10 years
modest coral
@light trout can it we less than 10 yrs??
night cloak
GFX modify game file. Any modifications of game file will cause 10 year ban
Alright we're waiting and also our PUBG MOBILE BANGLADESH COMMUNITY (Facebook) which contains 151K+ member it's admins ar preparing to get NOC (No Objection Certificate) of at least 10K people so that our government couldn't ban our love ❤️
patent sand
I have one more question . Have any way to unlock my account that day. Like pubg mail pubg support pubg contact anything
modest coral
@patent sand nooo I guess
abstract edge
help me
@vital sluice
@neon patio
modest coral
@night cloak then why people are not getting ban
abstract edge
help me
@vital sluice
@neon patio
night cloak
@modest coral because they are smart! They uninstall it after using it.
modest coral
@night cloak what problem if we use it to play better it only helps player to play what they deserve
light trout
@modest coral Players breaking the ToS of the game are regularly being banned. We are also regularly sharing in #pubgm-news a list of banned players, keep an eye on it.
patent sand
So I have a one question I am just playing random there and this guys are cheated and I God band 7 days but . Top 10 solo players are hacker. Everybody know that so what is justice.?
modest coral
@light trout than why hackers are not getting ban
I am in ACE, I get killed by hacker in every 3rd match
And top player ranking is just about hacks
night cloak
@modest coral Any modified of game file will break the Terms of Use of the game. As I said, gfx modify game file. And anti-cheat engine is designed to detect modification of game file. So, technically it's same as hacking. Thats why it's known as 3rd party tool. As a result user get ban though its fair.
modest coral
Player who use more hacks will be 1st and who less hack is 2
PuBg does not see that!!
light trout
@modest coral @patent sand If someone plays the game better or more than others, it doesn't necessarily mean that he is cheating.
If you got any proof against them, feel free to make use of that evidence by reporting to the customer service team and get them banned.
modest coral
@light trout see there gameplay there just fly and player like us
patent sand
@modest coral you're right you're right
devout garden
Hmm lvl 71 player season 1 still got worse items then lvel 1 noobs
modest coral
@patent sandit's the real truth of pubg
devout garden
Last timw got phantom mask and now helmet as legendary item in premium crate
modest coral
@light trouthow does crate opening system works??
light trout
@devout garden Do not bypass the filter.
devout garden
Tell me something more rigged then this
patent sand
If someone my friend and this guys is using cheats but I am not playing with that person. And he still in my friend list so my account is danger or not?
devout garden
Like i waste hours to get 10premium coupens to get f helmet
light trout
@modest coral crate rewards system is totally random and purely depends on your luck.
Even I myself get no good stuff from them.
devout garden
Lucl mah s
modest coral
@light trout ok
devout garden
The sem set is given randomly a day to lot of players
cursive glade
Can anybody help me fix this problem ..
Please 😖😖😖
devout garden
Poor net @cursive glade
night cloak
@light trout I've proof of some ppl doing hacks in top list. "If someone plays the game better or more than others, it doesn't necessarily mean that he is cheating" did you mean killing thru wall is getting better in game?
modest coral
@light trout why we always get frags only ??
night cloak
@cursive glade report it in #555492558428700682 . I'm also facing the problem for 2 days
devout garden
Like all the low level noobs got better item so they stick to the game
cursive glade
My internet connection is good... Pubg servers are down in bangladesh
modest coral
@devout garden u r right bro
cursive glade
Every one is using vpn to login in the game
modest coral
@cursive glade it serious problem
cursive glade
Yea
modest coral
Not playing Pubg is like doing nothing
devout garden
Rigged af i saw they gave wrstler set to lot of players on same day love how magiccaly people have same luck @light trout
light trout
@night cloak If you got the proof then upload it on video hosting websites like YouTube and send the link to the in-game customer service. They would love to ban him.
cursive glade
Every one in bangladesh is facing this problem from last 24 hours
night cloak
@cursive glade read the pinned message
light trout
@modest coral I guess the game notes silver fragmentes as luck. Even I have got silver fragmentes from continuous 7-8 premium crates.
devout garden
Who ever think pubg crates aint rigged is stupid af
600hrs per season for just freakin hat
night cloak
@light trout and what about people who doing live streams of hack and there are some ppl in top list who have their websites which includes files/scripts of hacks in their pubg description???
stoic saffron
@light trout I got a band on the day before yesterday and yesterday I was playing with my account
night cloak
@devout garden I been playing from s2 and I never get anything. Been part of Rp from S3 and still none. I just have to buy stuff or I won't get anything
light trout
@devout garden there are thousands of people opening crates everyday.
Finding tens of people with same rewards ain't that surprising.
devout garden
Tens not "tons"
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @stoic saffron. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
light trout
@night cloak Please do note that hacking is a legal violation and you can report them on the platform they are streaming.
devout garden
Lmao i am on 164jinx
night cloak
@light trout reporting them on yt would ban them on PUBG? tf
devout garden
Lmao
light trout
@night cloak Reporting to the in-game customer service would get them banned in the game. While reporting on YouTube will have an action taken by YouTube since they were using it to promote hacks.
night cloak
why pubgm isn't running in Bangladesh ?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
delicate breach
5141119159 im banned for no reason help please
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @delicate breach. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
hot harness
I'm not hearing anything when I'm with my squad and during game time. It's like my teammates are muted. I tried reinstalling the game and playing again but no results. What's happening? It's been happening from yesterday. The voice is glitch af @light trout
light trout
@hot harness Is it happening in every match? Or just a few ones?
meager oasis
From Bangladesh we can’t access to the game...What’s the wrong with it ? @light trout
hot harness
I tried with VPN. After that I can hear my squads voice but when I disconnect it...again no voice
storm flumeBOT
Please refer to this channel's pinned messages for further information, @meager oasis:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
hot harness
@light trout it's happening from yesterday
hot harness
I'm from Bangladesh and my device is Redmi Note 5. I don't know if it's bugs or something else. This is getting very irritating
@light trout hope someone from your staffs or you reaches out to me asap.
meager oasis
Matha nosto emne o
night cloak
there's also a hoax that PUBG is Banned in Bangladesh! is this true!?
light trout
@meager oasis Please use only English.
formal locust
Does anyone know the amount of storage required for the latest pubg please ?
meager oasis
Okay..Nope
night cloak
Pubg is not just acting weird for Bangladesh I think. My pubg been going from 60-70 ms to 900 it's been fluctuating a lot. someone told me to repair and I did but nothing happened
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @feral knoll. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
blazing saddle
@hot harness Do you use wired headphones or bluetooth?
hot harness
Wired headphone
blazing saddle
And does this issue happen when you restart the game or all the time?
light trout
@night cloak Can you find that official announced by the government?
meager oasis
Also fix this spectating glitch problems..Games stucked at over there...
hot harness
It's not about my headphone. It's fine. I tried to connect pubg with VPN then I could hear voice. After disconnecting, can't hear anyone's voice. @blazing saddle it's happening from yesterday. Any mode I play no sound of squad or people
blazing saddle
@hot harness Did you try reinstalling the client from official sources?
Also, please refrain from using VPN services.
hot harness
Yes I reinstalled it two times and not using vpn now.
I don't use vpn but I got desperate and tried with vpn
meager oasis
😑😑
hot harness
@blazing saddle can you help me with this problem?
storm flumeBOT
Hello, @meager oasis!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
empty storm
.
night cloak
Was it off?
Pubg is not just acting weird for Bangladesh I think. My pubg been going from 60-70 ms to 900 it's been fluctuating a lot. someone told me to repair and I did but nothing happened. Can you please reply???
steady zinc
Is there any bot who give PUBGM news ?
pulsar geyser
Bcoz my net is slow pubg takes 10 mins load but there are tooo low request timeout
empty storm
@storm flume
pulsar geyser
LoL
bold siren
What was the reason for sending that image?
quasi lynx
hey im trying to login into pubg via facebook , and it keeps saying application unavalabile : the application you are trying to use is either no longer avalabile or accses is restricted
bold siren
Please use the PC version of Discord and you’ll see the Follow option, @steady zinc.
steady zinc
@bold siren can I get invite link because I dont have pc
quasi lynx
Is this discord support chat or pubg one?
bold siren
Use the browser version, also this channel is only related to support in-game.
night cloak
After 2 days of failing to login,i informed my Internet Service Provider and he told me that there was talk of banning Pubg in a meeting in Upstream two weeks ago but no notice was issued officially.And now finally when we can't login it's confirmed officially.
Source:
Summit Communication Ltd.
Fiber @ Home
BTCL
List of Banned Games & Apps:
PUBG Mobile
PUBG lite
Call of Duty Mobile
Bigo Live video
This Is only in BANGLADESH
🇧🇩
blazing saddle
empty storm
@storm flume My account is banned for no reason although I'm old player and didn't ever trie to hack it
prime kraken
Helloooooo jonogon....whats uppp🙄🙄
bold siren
empty storm
@bold siren thx
night cloak
@prime kraken kindly use English 😁
What is the issue?
empty storm
My account is banned for no reason although I'm old player and didn't ever trie to hack it
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @empty storm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
surreal fjord
Which type of font and signs we can use in our in game🙄
as i can't use my tag and sign which is displayed as my username in discord
carmine carbon
@night cloak where did u find that pubg is banned in Bangladesh? I cant find any news of it anywhere at all...
night cloak
@night cloak read pinned message 😔
surreal mural
What is the update about Bangladesh server?
sinful flint
Are pubg got banned in Bangladesh?
bold siren
Please read the pinned message.
random spoke
There is a hacker in my game
prime kraken
Im from Bangladesh. We have an issue we cant play pubg from 5 October at 10 pm to current. We can't login for server issue. We use vpn for login.but after we are in lobby we disconnect the vpn but it say server not respond agin and again.
If #PUBG not help us we uninstall pubg and start playing free fire.mind it.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @prime kraken:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
random spoke
There is a hacker in m game @bold siren
carmine carbon
If it was confirmed officially there would've been news about it in Bangladesh
storm flumeBOT
Hello, @random spoke!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
glossy hamlet
I have a problem. Isn't anyone find a way to solve that think?
still notch
Just ask away.
spring void
@glossy hamlet what is the issue?
steady smelt
indeed ive noticed that i'm getting higher pings than usual
still notch
I’m thinking. @night cloak
spring void
@night cloak have you downloaded from official store?
still notch
All i can think of is you wait for an optimisation update. Since you have tried already basic steps right? Restart, Repair, Reinstall.
Better get the official one then.
spring void
Download again from official store that may fix it @night cloak
glossy hamlet
@spring void I am from Bangladesh. in our country we are facing Logging problem or Server did not respose. Every player just wanted to know why that problem going on. We try to open game with using VPN but when I in game lobby disconnecting the VPN the game going the same think server did not respose. Isn't pubg banned in Bangladesh ? And when that problem fix?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @glossy hamlet:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
spring void
Refer to this^
glossy hamlet
@spring void what should I do in pinned messages?
spring void
@night cloak you should download from official store, your download may have a file missed or got corrupted
@glossy hamlet read the first pinned message
Lets hope it doesnt until then :) @night cloak
glossy hamlet
@spring void so isn't we can play pubg anymore?
pine ridge
Dear All from BANGLADESH,
There is no such authentic news of Ban of PUBG Mobile in bangladesh.
I've just tried to login the game ( it took a bit additional time 4-6 min) and played a TDM n BR.
Open game--wait for a Pop up window--- press "Retry"---wait for few minutes--done, enjoy ur game.
lime juniper
sinful flint
@pine ridge What About Voice Glitch?
spring void
@glossy hamlet refer to above message ^
bleak tartan
@pine ridge some people says that bd government take down the pubg mobile,pubg lite!Is it true?
spring void
There is no AUTHENTIC news currently
bleak tartan
Please give us any kind of news about this issue!ASAP!!! @spring void
pine ridge
@bleak tartan no confirm news of ban
edgy pumice
why can i get victor voices multiple time i always get the same voices no new ones but i cant event uncraft them for silver or anything
@blazing saddle
pine ridge
@sinful flint it'll be ok soon.
@glossy hamlet open game and wait for 4-6 min. Hope u will able to play.
hard spear
My account is hacked pls tell me what should I do to recover it
carmine carbon
Ok so the hack is (Bangladesh): Turn off internet (so u dont have to wait 5min ), so u get into login page... Then turn on internet and play it as usual...
Oh i see someone already posted similar
storm flumeBOT
Please refer to this channel's pinned messages for further information, @hard spear:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
toxic jackal
Is there any way to change the amazon account linked to pubg?
pine ridge
@carmine carbon its the trick
Its another solution.
light trout
@hard spear It's a governmental restriction. Contact the Vietnamese in-game Customer Support. Either create a new account on global or play on Vietnamese.
night cloak
guten abend. ich habe probleme mit meinem account. mit wem kann ich mich darüber unterhalten?
good evening. I have problems with my account. with whom can I talk about it?
light trout
@night cloak What exactly is the problem?
bleak tartan
@pine ridge we know this trick but we're not able to talk with my teammates!
grizzled lark
May I know which device do you use to play, @bleak tartan?
carmine carbon
Btw @pine ridge can u spectate anyone? I can play classic and tdm but cant spectate , server error shows up
night cloak
I became banana because of plugins, although I have none of them
storm flumeBOT
Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.
carmine carbon
Dude atleast we can play and chat @bleak tartan
It just shows its not banned and there might be solutions later on
night cloak
I became ban because of plugins, although I have none of them
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
I'm sorry but there is none of my questions answered
bleak tartan
There is no problem with my device.Every single person of Bangladesh faces this issue
@carmine carbon I think so but some of them says that Pubg has been banned!
spring void
@bleak tartan read the pinned message again
grizzled lark
It's not only in Bangladesh, @bleak tartan. I've noticed that issue with other people rather than that region aswell.
grizzled lark
It is supposed to be, @bleak tartan. Kindly report it.
So, @bleak tartan, may I know which device do you use?
bleak tartan
Vivo Y91C
grizzled lark
Alright, thanks.
bleak tartan
Wlcm
@night cloak It only happened in Bangladesh!No other country face this kind of problem!!
carmine carbon
Not exactly, i have seen some other people facing login problem in the last 2 days...
But amader bd tei beshi @bleak tartan
bleak tartan
@carmine carbon yapp
pine ridge
@carmine carbon @bleak tartan its in game issue, hope it'll solve soon
bleak tartan
Pubg Mobile should fix this problem ASAP!
pine ridge
@acoustic hound VPN is not recommended. 😳
bleak tartan
Then how we communicate with our teammates? @pine ridge
acoustic hound
When will the new premium crates will come?
pine ridge
@bleak tartan plz be patient, it'll be solved soon. Thanks.
grizzled lark
It's not a banable offence, @night cloak. But we don't recommend it to use it.
night cloak
@lost sierra Your account is linked with twitter, correct?
lost sierra
Yes
night cloak
Have you re-opened the app?
lost sierra
@bleak tartan Don't send me request
@night cloak I tried to many times restarting and login
but got some issues like try after 60 minutes
bleak tartan
@pine ridge Then the official should make a announcement about it!
lost sierra
i also tried that
night cloak
Try to re-install the game, if it doesn't work then, than contact PUBGMsupport.
bleak tartan
@lost sierra ok bro
lost sierra
re-install
tf
bleak tartan
Then they should take down this game from our region!
lost sierra
not that much data
also m not the only one who facing this issue
bleak tartan
Yahh
tall lintel
Anybody knows what to do after being banned
vagrant onyx
@tall lintel yes only thing is file climb
tall lintel
Lol someone help me
vagrant onyx
Though you will start from scratch
tall lintel
@light trout what is this?
light trout
@tall lintel Please read FAQ 2.9 in #481198147478224896 regarding the bans which are for longer durations.
crimson kite
why support cannot answer already 2 second day ???
grizzled lark
It might take 2 weeks or a month for them to reply, @crimson kite.
crimson kite
@grizzled larkwhat is the use of such support then?
hot harness
Logging in isn't my problem. My problem is I can't hear my squad's voice in lobby and in gameplay. Except that other sounds are ok like (footsteps, gunshots, game music everything except that.)
It's been happening since yesterday. And my headphone is fine. Is there any other way to submit my problem and get solutions real quick? @light trout @bold siren
It's irritating me
crimson kite
I’m already waiting for almost the third day, and they are silent, and because of something, my account was blocked for 2 months ...
hot harness
Now it's pissing me 😡
grizzled lark
Read #481198147478224896 6.2, @crimson kite.
stuck herald
according to some rumors, PUBG Mobile is ban in Bangladesh!
It's that true?
hot harness
Not official yet
carmine carbon
Read the pinned message @stuck herald
crimson kite
@grizzled larkI think it makes no sense for them to write to e-mail, there the bot answers ...
grizzled lark
There are no such things like that, @stuck herald. There is an issue with it it's been looked into now, we need to be patient until it's fixed.
hot harness
Can someone from the staff team answer my question? I can give my id if needed
grizzled lark
You need to have patience, @crimson kite. We cannot do anything here.
It is supposed to be a bug for multiple players, @hot harness. It's just we can do is that report it in-game itself.
You can use our discord voice channel feature for tims being.
crimson kite
@grizzled larkI understand that, but then what's the point of helping discord? you always aim for support in a game that works very shitty
hot harness
I did a couple of times. Yes I can but sadly not my every squadmates uses discord
crimson kite
or is there 1-2 people working in support? in any other game, the support response is divided up to a maximum of 1 day. Almost the third day they can’t answer me
grizzled lark
We can provide support which can be helpful instead of being waiting for the support or some small queries that can be guided here, @crimson kite. We cannot handle what goes in-game or anything else.
stuck herald
I can't hear anything from my teammates and they also can't hear my voice.
Same problem with many Bangladeshi players. Any solution about it?
crimson kite
@grizzled larkok, what should I do if they don’t answer me in a week, where else to write?
grizzled lark
They will definitely answer you there, @crimson kite. That's the only place to contact.
hot harness
@stuck herald you're using data for gameplay? Some people are using WiFi and they said they can hear
I'm facing the same problem
stuck herald
@hot harness yes, I'm using mobile data.
tall frost
@grizzled lark could you help ?
crimson kite
@grizzled larkbut looking when they answer, for example, right now some kind of horseradish my account was blocked, but in 4 days I’ll lose 100uc
grizzled lark
What is the issue, @tall frost?
hot harness
@grizzled lark give me another way to contact support team
tall frost
account hacked - another accounts was banned without reason @grizzled lark
grizzled lark
What was the reason of your account being blocked, @crimson kite?
The in-game customer support is the only way to contact them, @hot harness.
crimson kite
@grizzled lark
grizzled lark
@tall frost,
My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #481198147478224896 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.
tall frost
@grizzled lark ok and what about banning without reason ?
grizzled lark
There could be many possible reasons for that, @crimson kite.
stuck herald
@i @grizzled lark help me out
crimson kite
@grizzled larkI play from the second season, I donated to the game, participated in tournaments, and here it is ...
grizzled lark
All account suspensions are justified, @tall frost. This means that no accounts are suspended without a proper reason. Due to the violation of "Tencent Games" terms of service your account has been suspended. If you think your account has been suspended unfairly or you want any explainations about it, use the File Claim option in the ban notice and contact the customer support. Read the #481198147478224896 2.9 for more details about banned accounts and #481198147478224896 6.1 to contact the customer support.
It is supposed to be a bug for multiple players, @stuck herald. It's just we can do is that report it in-game itself.
And wait for it to get fixed as soon as possible.
If your account was banned for a wrong cause, @crimson kite, I'm sure it will get un-banned soon. Just justify yourself properly.
vague scroll
Hi I have a problem in my account I can not change the flag even though I have a card change flags. There is a loophole, how can I solve it @grizzled lark
@grizzled lark
grizzled lark
You can change your flag only after 60 days, @vague scroll. The flag card is supposed to be bugged.
prime rain
@crimson kite thats wht happend to me
haughty cypress
@prime rain just pay them with your non existent money that you told me you had
worthy wolf
I am from bangladesh..So many players of our country faicing loging issue..I am also..After using vpn then it gives login..But i do not want use vpn..What can i do now
prime rain
I dont see anything
@hard spear I meant thats wht happened with me not other player I mentioned him
But hacked by korean version hacker
old wagon
Any mods on i wanna talk about an issue in dm
About flag changing. Am not able to change flag even after 60 days
night cloak
@severe kestrel same they aren't doing anything. Uninstalled the puking game
@severe kestrel what is the issue?
severe kestrel
Login in Issue.
night cloak
@severe kestrel region?
@severe kestrel
@severe kestrel also, read the pinned message
worthy wolf
@night cloak I am from bangladesh..So many players of our country faicing loging issue..I am also..After using vpn then it gives login..But i do not want use vpn..What can i do now
night cloak
@worthy wolf
worthy wolf
@night cloak i tried this method but when I start a match it stacks on loading screen..And kick me in lobby
night cloak
@worthy wolf it's common. We can't do anything until developer fix it.
scenic pumice
@night cloak Where did Logan posted that?
night cloak
@scenic pumice it was posted in this channel.
scenic pumice
Aha okay,
carmine carbon
Sigh, got minus again after getting kicked out to lobby
fiery furnace
You can only play matches with vpn now. Something sever has happened this time. Hope it gets fixed soon
tawdry basin
Time - 6:30 - 7:00 pm (IST)
Playing with my friend Duo-Erangel and killed by cheater.
Time - 11:30 pm - 12:00 am (IST)
Killed by cheater.
Reported Already
[ Note : They are using cheats in their original account ]
worthy wolf
So many times I get minus
zinc stone
How do you fix this ?
100 ping yet framedrops are crazy bad
And I'm using ultra Fps settings
edgy pumice
@warm wren can u pls deactivate the classic ban after leaving to often out of the lobby if u are in full premade teams if we see hackers in lobby and we leave we get ban and have to wait that sucks
shell garden
@edgy pumice discord moderators have no authority to do that lol
zinc stone
This issue has an easy fix
edgy pumice
they can tell higher staff members .-.
night cloak
@zinc stone don't tell me to use VPN.
steady smelt
this game is pathetic. hackers everywhere. hire some real developers who can solve this problem
shell garden
@edgy pumice lol, thousands of people have suggestions everyday. furthermore, the only employees of tencent here are PR members and also don't have the authority to make the changes you request
steady smelt
i have an account level61 for sale with weapon master, sharpshooter, overachiever, i'll be using a hack since everyone is using it and pubg can't do anything about it
night cloak
@zinc stone what was that?
edgy pumice
pubg should start changing something or they will loose a lot of players
night cloak
I've got it tho. XD
edgy pumice
feels like they dont care about community they just care about money
night cloak
@edgy pumice PUBG Timi version is better.
zinc stone
@night cloak this is the only solution pubg mobile team can offer you
night cloak
@zinc stone Are you sure you are not DrDisrespect?
zinc stone
And if you're using iOS this bug fix button won't work for you
night cloak
Thank God. i don't use iOS.
steady smelt
zinc stone
I'm in disguise
night cloak
Lol.
steady smelt
how can i disconnect my facebook account? i want to sell my account i'm no longer playing with it since this game is trash now
night cloak
I'm shroud.
worthy wolf
@vital sluice please see the bangladeshi players problem
shell garden
they just released several ban waves, but yes there could pour a lot more resources into having employees actively working on removing cheaters from each region... but if you want to complain about this do it in another channel
storm flumeBOT
Please refer to this channel's pinned messages for further information, @worthy wolf:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
vital sluice
Not a channel for random discussions, @night cloak. Feel free to use #pubg-mobile or #chat .
Selling accounts is against the ToS of the game, hence they will also not allow you to unlink your account, @steady smelt.
Further if you try to do the business in this server,it will lead to permanent suspension from here as well.
worthy wolf
What I say and what they understand XD
hot harness
It's "understood"
zinc stone
@vital sluice if you are close with the devs team, remind them that they're losing with the bugs and free outfit concept.
vital sluice
Do you have any specific bug to report?
zinc stone
Atleast 1 stable version would be appreciated
worthy wolf
@vital sluice I am from bangladesh..So many players of our country faicing loging issue..I am also..After using vpn then it gives login..But i do not want use vpn..What can i do now
vital sluice
If you could specify your issues, I would be glad to forward it.
That's why we asked you to check the pinned message of this channel, @worthy wolf. It is mentioned there.
worthy wolf
@vital sluice i see this but it's not working bro...When I start a match it stucked in loading screan
night cloak
@zinc stone without Bugs there is no PUBG.
edgy pumice
everybody thats reports hackers should recive 60uc for the report when the hacker gets banned
dire gate
I can't login to my account in normal process,it stucks on the "CHECKING FOR UPDATE" page..
How i am logging in: Turning of mobile data and wifi, then after retrying several times, it brings me back to the Facebook/twitter logging page,then after turning on the wifi i am able to enter the game. But that's not it.
It only allows me to enter the game,but i can not enter in any match, stuck at loading screen..
And even in any match i accidentally got in, there's no voice chat for me and others also..
Please fix these issues ASAP.
I play on Asia server, I'm from Bangladesh.
edgy pumice
why is there no plug in that kicks players after flying to far ;o
even minecraft has that
night cloak
Sad! The game is totally inaccessible without any kind of vpn ( except some small ISP) in Bangladesh. No trick is working including pinned message. There is no official news about any kind of ban. Hope developer team will investigate the issue as soon as possible.
Screenshot: PUBG Mobile LITE.
bold siren
Are you from Bangladesh, @night cloak?
cosmic latch
@bold siren Me frm bangladesh
I can’t login my game.
Can u tell me what’s the prblm?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @cosmic latch:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
night cloak
@bold siren pinned message isn't working for everyone
bold siren
night cloak
Actually the trick is working on few ISP.😑
kindred umbra
Hey, I'm encountering login problem like most of us from Bangladesh since 05 Oct. Though even if I manage to open the game with a simple data on off trick, in game voice chat doesn't work. Most of the people from Bangladesh facing same problem. There has not any official restriction summoned upon PUBG in the country. Investigate the matter and get back to us what's going on. Patch this up as soon as you can.
Don't tell me to go through pinned messages. If it worked this way I'd not send you this message.
bold siren
But the answer is already in the pinned message.
cosmic latch
R u sure pubg banned in Bangladesh?? @bold siren
glossy sable
No one said that.
bold siren
^
cosmic latch
R u sure?? @bold siren
tame kelp
Hi
glossy sable
For now it seems that it is an issue with the ISPs, @cosmic latch and @kindred umbra.
The issue is being looked into for more information.
We apologize for any inconvenience caused.
tame kelp
I got banned and am not a hacker
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @tame kelp. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
cyan sphinx
Report hack
cosmic latch
@pine ridge r u sure ?
cyan sphinx
2 SPACES AVAILABLE ONLY !!!
NIGHT PUSH NEWLY BAKED ...
You don't have time to rank your account but want to upload it and have the benefits?
Push account service is offered from Platinum I (Exceptions are made) up to AS Rank.
Delivered features:
• AS range
• Current season parachute
• Good statistics
-info price per priv. Good references.
-I leave you my what's 6672639407
shell garden
@cyan sphinx lol this is for ppl that need help with bugs/issues in their game, not your personal advertising
polar marsh
we need support from game dev the hack is increased again please do any thing to save the game
runic niche
@polar marsh 12000 players were banned in the last 5 days, they are working on it
polar marsh
i know that and the game was nice in last week but today alot of hack specially at night
storm flumeBOT
Hello, @polar marsh!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
polar marsh
ok thanks
cyan sphinx
I have a question how it is possible for me to drop points of 2 games if at that time I was eating and did not have the amount open
shell garden
@cyan sphinx if you were playing in duos or squads, and you died early and left, your points won't deduct until the last person in your squad dies
cyan sphinx
@shell garden no this information I saw it in a group of fb and I share it in this
glossy sable
what
cyan sphinx
@shell garden I know that, but I don't play that way. I see everything affected me. The truth goes down more than 80 points. that would not put there is a way to close accounts on devices other than mine
shell garden
I'm sorry but I don't really understand what you're saying... maybe a staff member can better help you
night cloak
🤔|😌|
cyan sphinx
@shell garden ok I did not play those games I was playing in the South American server and where I have my high rank that is North America I left it unused between and I had less points in North Amerca I did not play at that time I was eating as it is possible that South America in South America I am platinum and in North Amerca I am ace and I lost many points in ace
I can believe that someone used my account because I had it in another device that I sell my question would be if I can close the cumta on other devices I do not think they will steal my account or anything similar but if I have that doubt
glossy sable
@cyan sphinx Changing the password on your linked social media accounts should be enough.
@night cloak Please do not send emojis for nothing.
@night cloak Can't help you if you do not state your issue.
night cloak
I want to buy uc but I dont know how I play in android , What are the payment metods available?
runic niche
google play
night cloak
yes I use google play
quartz silo
#questions: For weapon master title what are the snipper guns?
Only- bolt action (Kar98, M24, AWM)
Or including Mini14, SLR, SKS?
night cloak
How can I get UC???????
glossy sable
Bolt action only, no DMRs, @quartz silo.
@night cloak Pay? 
@fervent glacier Rose already answered you 
fervent glacier
oh okay xD
quartz silo
If i get the title for Duo, it will only show during duo match lobby or any match? @glossy sable
glossy sable
If you got the title you got it 
quartz silo
Do i need to have platinum tire seperately for duo? I'm on dimond tire for Quad.
hasty belfry
For what? The title? No you just nees gold V
quartz silo
yes title
hasty belfry
Gold V is the requirement
quartz silo
It says Platinum @hasty belfry
hasty belfry
What titles do you mean?
glossy sable
lol
@quartz silo If you're going for the title in Duo, you'll have to be Plat in Duo.
hasty belfry
Isn't it gold V?
quartz silo
Okay. Got it
glossy sable
Depends on the achievement, @hasty belfry.
If you're not sure about your information, it is better not give misleading information.
quartz silo
By the way, need a PUBG official teammate, who can freeze all players! Then killing by 6 types of weapon would be easy.
storm flumeBOT
Use #activities to find other PUBG MOBILE players, @quartz silo.
quartz silo
I'm bit curious about, do PUBG officials play the game? What they do when they killed by cheaters? Or do they over-cheat against the cheaters? 🤔
fathom marsh
I dont think so, all what is important is skins and UC 😂
opaque mist
@fathom marsh @quartz silo 12,000 people have been banned in the past 5 days... they are definitely doing something it’s impossible to stop cheating altogether
fathom marsh
yea just the fact that we have to report cheaters so they get banned, makes me sick as if they are invisible untraceable to the game?
opaque mist
@fathom marsh I understand but it really is untraceable Valve has the best anti cheat system and they still have cheaters in ever game for csgo it’s not that simple just understanding reporting goes a long way
safe willow
Can someone just tell me how to download the 0.15.0 beta
glossy sable
@safe willow It's not public.
@opaque mist @fathom marsh
Please move to a discussion channel.
fathom marsh
I m aware of that, but Im talking about the basic stuff like speed hacks or high jump its 100% traceable the game anti cheat is just not working or does not exist at all
quartz silo
Pretty sure those 12,000 opened new a/c and start messing arround again. How fruitful is ban if a/c creation is so easy.
If you can't fix the cause of bleeding, no matter how many bottle of blood you gave to patient, all will be waste.
glossy sable
@safe willow Watch your language.
The beta has not been released publicly, only people that already had it from previous versions could update it.
quick ridge
I need help!
glossy sable
Read through the Terms of Use to know the probable reasons, @quick ridge.
If you feel the ban was unfair, use the File Claim option.
It's the yellow button if your game isn't in English.
glossy sable
To be honest, on a 3 month suspension, it is better to just wait it out.
But you can always try! It works, sometimes.
quick ridge
I will try. I can't wait cause i waste a lot of time and money on it. Will be i get response by PUBG Mobile?
glossy sable
If you're denied, they most probably won't answer.
quick ridge
Thank you for the informations.
glossy sable
You're welcome.
night cloak
You guys should allow Facebook and Twitter to be unlinked from the game itself without having to access the account.
glass venture
5364899480 this account was unfairly banned and a friend of mine who does not cheat.
Who can I talk to about reactivating her account? Also what was the proof and reason
you had for this accounts ban? If I thought she was cheating I wouldn't message you
guys but I know she doesn't, we all hate hackers they ruin the game and I'm glad your talking action in banning accounts but this one was a mistake.
@glossy sable
blazing geyser
Hello My name is (『MOHANAD』M16) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID (5108027867)
pliant scaffold
I need to talk with an admin here
glossy sable
pliant scaffold
@glossy sable can you help us?
@glossy sable one of my clan members has been banned for no reason , he was recording with display capture and through the ban he showed the task manager that show he wasn’t using any cheating programs , i need someone to check the reason that this account has been banned.
glossy sable
I just told you to send your message here, why are you asking to talk to an admin
I'll answer to you 3 at the same time, it'll be easier.
@glass venture, @blazing geyser, and @pliant scaffold:
First of all, it is a misconception bans are solely due to cheating.
There's plenty other reasons.
Please review the Terms of Use, to be sure if there isn't any rule you would have broken, intentionally or not. The bans are always justified, even if the reason isn't public.
If you still feel the ban was unfair, use the File Claim option; yellow button if your game isn't in English.
Keep in mind how long you have been playing and how much money you spent in the game isn't going to change anything.
night cloak
I think my information has been compromised.
glass venture
Thank you @glossy sable will do
quick ridge
i did it. can you tell me when will i get reply?
proud jolt
I'm from India. If I open up Offers Zone nothing shows up except for rename card and flag card. What to do?
runic niche
probably hasn't refreshed yet
proud jolt
No I thought it was wired. But today it showed that red notification dot, meaning something is new. But still nothing shows up.
runic niche
just wait
upper star
I was playing with my friend and he shot a flare gun, the flare hit the terrace and came dowm. And he got banned after that? Wtf
The system is dectecting hackers which is good, but at same time the auto system sucks. Innocent people are getting banned. You can't freaking hack iPhone 11 . I don't need your giveaway i have my own 11 Pro max. I want my friends back
night cloak
@upper star For example, if you get arrested by cops while you were cooking, doesn't necessarily mean you got arrested for cooking. It's pretty much the same with your ban. Just because your friends were playing normally when they got the ban message doesn't necessarily mean they got banned for no reason.
upper star
@Rose banned for shot a flare? Wtf
night cloak
Read my previous message.
haughty cypress
if you didnt understand what she meant, just say you had no idea @upper star
upper star
@Rose I know he got banned for no reason. Not every pro player is a hacker. Instead of banning people fix your game loop holes
night cloak
@upper star Thanks for your feedback. You may use #pubg-mobile for further discussion.
quaint egret
Hello I was banned for 10 years for no reason and I was playing with my friends through the simulator because my phone is a problem and I continued to play from the simulator for 4 days and on the fifth day my account was blocked for no reason.
Important note I do not use anything cheats and when I play from one of the cheats I report immediately and do not move with him until the end of the game so as not to block my account
I hope to check my words and then unblock my account
My Name : Rip Hackers
upper star
@Rose thank you
night cloak
@quaint egret Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.
quaint egret
Sorry but I don't know how to go there please send me a link to go straight there
hoary cosmos
@night cloak I lost my clan to a random person in it is their a way to get it back?
night cloak
@hoary cosmos Just because you created the clan, doesn't mean you own it. If you think that, PUBG is not the game for you. Clan leaders has responsibility toward their clan. If they cannot contribute, they have no right to lead a clan. Incase you are inactive, you can promote someone who's active in clan and trusted. For now, you can negotiate with the current leader. If that doesn't resolve the issue, you can stay as member or leave the clan to create a new clan.
@quaint egret Just tap on #481198147478224896 and scroll to 2.9 subpoint.
quaint egret
Sorry Rose But I don't know how to go to appeal Can you send a link to go directly
runic niche
Press "File Claim"
quaint egret
Sorry VIETNAM But i Dont See That You Can Send Me Screen Shoot I am not good at reading or writing in English im Very Sorry
dire summit
Hey there
glossy sable
Yellow button
runic niche
@quaint egret
quaint egret
I have already talked to them and my message has not been answered, but now I know they are taking some time to reply. Thank you.
crimson sentinel
pubgm ban in Bangladesh
quick ridge
What is the meaning of violating regulations?
runic niche
broke the rules
crimson sentinel
Sad news for gaming comiunity
quaint egret
The last thing I want to know and sorry to bother you my friends tell me that the account being banned 10 years is not unblock the account and even if you are right Is this true or they make sure of the correctness of my words there is a possibility to lift the ban
runic niche
press the yellow button. if they already answered then there is nothing you can do
quick ridge
My account also banned for 3 months... I don't know the reason...
runic niche
@quick ridge violating regulations
runic niche
if you were banned for random reports that means your ban is justified
quick ridge
I told tencent games about and also E-mail them but I got no reply
I also proof them with some following screenshots
kind drift
If you're actively teaming up with hackers, you will get banned for 3 months. @quick ridge
quick ridge
I played only solo
languid thicket
Dude, same happened to me but I got my account back.😊😁
languid thicket
I emailed PUBGM and then waited
quaint egret
If an account ban is confirmed in error, the ban will be lifted
next cradle
Hey
languid thicket
I got the same thing so I went to game and then wrote a message to customer care they replied with random messages and I chose to talk to them personally so I explained what happened exactly, I got no reply so I thought I won't get my account back but 1 week later my account had been recovered.
quick ridge
It's not good that random peoples reports all player without any reason
If they can't play fairly then they should left this game just. They should not report us without any reason.
opaque mist
@quick ridge that’s not the reason if that was the reason hated YouTubers like dynamo would be banned
quick ridge
@languid thicket can u please tell me what I have to write to PUBGM
They reported me cause I trolled them a lot of time to achieve master achievement.
What they will think if I killed the last player with pistol and pan
I just wanted to achieve the chicken master.
glass venture
Have you heard of people jailbreaking their phone then getting banned for that reason?
quick ridge
No
glass venture
Not you @quick ridge
quick ridge
Ok
opaque mist
@glass venture yes
night cloak
no @glass venture
shell garden
@glass venture it's been extremely common this past week
I believe jailbreaking is a way to start to cheat, so they're just banning all ios devices they detect are jailbroken
which does unfortunately come with the consequence that ppl that jailbreak for other reasons are also hit with a ban
pine ridge
@cosmic latch yes, I'm
opaque mist
just because you are jailbroken doesn't mean u are cheating u also dont have to be jailbroken to cheat
glass venture
That's dumb android phone are the same thing as a jailbroken iPhone
What part of rules and regulations does it say you can't jailbreak your phone? Especially when it has nothing to do with pubg?
opaque mist
@glass venture im sure you can read the TOS and find it in there
glass venture
Ok ima look
runic niche
@glass venture Tencent is allowed to ban you (or not ban you) for any reason
rough aspen
Please, my account is old and I got a 10 year ban and I have not used any of the fraud programs
runic niche
@rough aspen
rough aspen
@runic niche no ban 10 years
runic niche
@rough aspen Press File Claim, same thing
rough aspen
ok
glass venture
@runic niche so your saying Tencent can look at your profile and go well he is black let's ban him... ya I doubt it's for any reason your just saying they dont care about their community
runic niche
@glass venture that specific example would depend on the jurisdiction
rough aspen
@runic niche Pressed
runic niche
@rough aspen follow the instructions
rough aspen
@runic niche I have followed the instructions and did not find any result please help me because my account is old and I pay money in it and I did not use any cheat programs
id :5330005804
opaque ginkgo
Game not allowing me to send clan perks when i recieve any mythic or legendary item
runic niche
@rough aspen I can't do anything for you
rough aspen
@runic niche Why is this injustice and I am a clean player
runic niche
you think the ban was unfair?
glass venture
@opaque mist is terms of service the privacy policy or where do I find it at?
runic niche
File Claim then
rough aspen
No result
runic niche
Wait for a response
glass venture
How long is the usual wait that we should expect? @runic niche
runic niche
I wrote to them the other day, took a day to get back
just a warning, they will probably not do anything
what was your device
just say it once
hmmm
have you used GFX tool
brisk tiger
@runic niche if you ask me what are some of the hacking softwarew out there, I will tell you I don't know.
runic niche
trust me i am older player than you, i understand your struggle, but the only thing you can do is press file claim
whats your ID or username, if you remember it
@rough aspen what was your ID/username
brisk tiger
@runic niche I have never been banned before because I am really careful in following the rules. I spent so much money on the account and I'm not going to do anything that will make me lose it.
runic niche
whats your ID/Username
brisk tiger
@runic niche I have been playing since the beginning of pubg mobile, man.
This is my ID: 5128114990
runic niche
well yeah the only thing you can do is press file claim
brisk tiger
@runic niche I just don't know how come they replied to you but never replied to me. Been sending them messages since thursday. I even went to Twitter to complain.
@runic niche I did, but they only have a bot there. Not an actual person.
runic niche
you gotta say you need a real person
brisk tiger
@runic niche I did!
runic niche
then wait
brisk tiger
@runic niche it is just a joke, man. I have been waiting since thursday. Just wanted a real person to talk to me at least.
@glass venture just to let you know. I have been waiting 3 days so far with no result!
haughty cypress
wait longer @brisk tiger
brisk tiger
@haughty cypress how long? 🙄
@glass venture exactly! 🙄 I feel that I have been ripped off by this game, and I am not the only one.
haughty cypress
also accrding to the game's TOS, no refunds are given soooo