questions

[night cloak]

@surreal turtle Is there anything else I can help you with?

[surreal turtle]

Need a gf

[night cloak]

@crimson kite Sometimes we mistakenly team with cheating players without knowing. It happens, we are human.

[surreal turtle]

😂

[night cloak]

@surreal turtle Use #chat for that.

[crimson kite]

@night cloakThis can be understood, but the ban can be removed, why can not you do it?

[night cloak]

@crimson kite It won't be removed unfortunately, it's a lesson.

Now you can use #pubg-mobile for further discussion on this.

[crimson kite]

@night cloakLesson to whom? For honestly playing and getting a ban?

[night cloak]

@crimson kite We dont know. You wanna ask customer support in game any further questions.

[storm flume]

You can contact the customer service via the game settings, . Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[crimson kite]

@night cloakSo I ask them questions and they are silent for the second day

[night cloak]

@crimson kite We can't help you if they don't reply.

[crimson kite]

The question must be asked from the same account?

[night cloak]

Through file claim is the most preferred way.

[crimson kite]

@night cloakSo through which account do you need to write to them? Through the one that blocked me?

Or create a new one and write through it?

[night cloak]

@crimson kite Open the game, it will show you this message. You just contact them by tapping on the file claim (yellow box). It is as easy as it looks.

[crimson kite]

@night cloakI already wrote to them, they are silent so far

[night cloak]

You can wait for their reply.

[crimson kite]

And then some kind of chaos, I’ve been playing since the second season, I’m playing well,I play in tournaments but got a ban playing solo, what a nonsense

[night cloak]

@night cloak if I hack on another account will I get ip banned?

Out of curiosity

@night cloak There is no such thing as IP ban on PUBG Mobile.

Ok so I can hack on like a guest and not get my main banned? Out of curiosity

@night cloak You will still get banned. Hacking = altering game files. You will be still logging into your main with the same app (Pubgm altered data) right?

[hexed owl]

Ip ban is not possible as Tencent doesn't have such permission

[night cloak]

But can’t you sign out and go on another account? So like my brothers account and hack on that but my account won’t be banned. Just out of curiosity

You don't need permission to ban IP. It is just not a good thing to do, imagine entire College getting banned for 1 student cheating, @hexed owl.

@night cloak Hacks aren't account based, they are game file based.

Ohhh so if I hack on my phone I will be fine? And my iPad won’t be banned

Out of curiosity

Ip ban is dangerous 😐

Your account and anything logged into your phone will be banned. If there is another account on iPad, it will not be banned - because it didn't violate any rules, @night cloak.

Ok thanks

[hexed owl]

@night cloak Why do you wany to hack

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.

[hexed owl]

Out of curiosity

[night cloak]

I don’t it was just out of curiosity

[hexed owl]

I love your curiosity byw

[spring void]

Please move to chat channels

[hexed owl]

OK

[mellow tangle]

Hi

guys help me please, i got banned without reason until 2029!

is there any solution for it? because im sure that i didnt use any hacks or cheating tools, im having this account for 2 years

thanks for helping me, hop u guys answering me

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @mellow tangle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[whole geyser]

I need help

I lost my twitter account and I linked with Google and twitter, now I am shifting to iOS and can't log in

[median swift]

Excuse me, can I know where to purchase more rating protection cards?

[whole geyser]

plz help, I have tournament tomorrow

[median swift]

Looks deserted

[whole geyser]

@bold siren

[median swift]

@whole geyser simple recover your Twitter with email id

[whole geyser]

@median swift can't I tried, I only added my phone number, now it's saying that number used in multiple accounts and wanting my user ID which my don't remember

[median swift]

Try customer support Twitter or customer support in game

Now, do you know how to purchase more rating protection card?

[whole geyser]

I emailed twice, no reply

[median swift]

Try Twitter support for recovering your account

[green edge]

Is that daryl bike thing getting over at 20 oct or today ?

[raven wadi]

Is there any way to mute sfx from team mates?

[clever grotto]

@night cloak i got banned for no reason and i didn’t use any type of cheating or hacking or anything like that, and i tried to make a new account and it gets banned for no reason, please help

[blazing saddle]

@raven wadi You can use the inbuilt mute function to mute the voice chat from teammates.
There is no way to specifically disable sfx of teammates, you will have to disable sfx of the whole game.

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @clever grotto. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[raven wadi]

Muting that will also mute voice?

[grand star]

Why I can't link my Twitter to pubg mobile

[spring void]

Can you elaborate on what happens when you try linking? @grand star

@sharp wagon i am sorry but i dont understand what are saying

Hello!

Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.

All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.

Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly. @sharp wagon

[night cloak]

I was about to win a Match then got kicked out of the Game the last second.

[spring void]

@night cloak please check this channels pinned messages

[open oracle]

@night cloak happened with once when my net was fluctuating too much

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[surreal turtle]

Revived 5 teammates yet didn't complete

[spring void]

@surreal turtle please check the channels pinned messages

[median swift]

@spring void do you know where to purchase extra rating protection card?

[spring void]

Sorry, no info on that wait for someone else

[scenic brook]

Where to report crew those were hacking

[spring void]

Ingame, either after match or to CS

[night swift]

I want To sell my steam ID : In which PUBG PC and GTA 5 Brought anyone interested

Price 2000Rupess

[sick shale]

I don't think if this is allowed here @night swift

[night swift]

ohk

[sick shale]

Anyways this channel is for pubgm related questions

[night cloak]

#hacker

[novel sparrow]

pubgm v 0.15 beta changelog anyone?

[night cloak]

@novel sparrow keep eye on #news . You can also find few change-log there

[novel sparrow]

@night cloak that only has official changelog once the new version is out isnt it

[night cloak]

@novel sparrow have you checked #news ?

[novel sparrow]

yeah it only has a few teasers, no full post showing all new changes @night cloak

[night cloak]

@novel sparrow all new change-log will be available as soon as the new update will publish. Also you can keep eye on twitter for more teaser.

@night cloak kindly read #481198147478224896 5.1

[upper salmon]

When PAK Angels havent been banned for haccing even after 3 seasons of CC haccing

[devout chasm]

I need help please ..
My account is linked to Gmail and I no longer have access to my account because it is closed from Gmail I hope to help me open my PUBG account in another way
5321583571

[upper salmon]

💯💯

[night cloak]

@devout chasm how did you connect your account with Gmail?

[devout chasm]

Using the game a long time ago

@night cloak

[night cloak]

oh

[devout chasm]

Help please

@night cloak
Is there a way to restore it?

[night cloak]

any contributor will help you soon,dont worry

[devout chasm]

@night cloak Can't you help me?

[night cloak]

No i am not contributor

[devout chasm]

@harsh anchor
@merry sandal
@neon patio
@bold siren
@night cloak
@bronze yarrow

[night cloak]

Woah woah stop it

What?

You don't tag mods and people buddy

[devout chasm]

@night cloak
Sorry

@night cloak
need help please ..
My account is linked to Gmail and I no longer have access to my account because it is closed from Gmail I hope to help me open my PUBG account in another way
5321583571

[night cloak]

Some contributor will see your problem in a while when they see your texts,so calm down

[devout chasm]

I hope that

[iron basin]

Hello every one
I have a problem i hope i can find a help
From yesterday i got banned like 10 times for 10 min without reason
Can i know what's the problem and how i can fix it plz?

[night cloak]

Please contact customer service and try having conversation shown below and include "revoke access" in your message. They might ask you for proof that account belongs to you and registration date to your game . If you provide them you are good to go @devout chasm.

[iron basin]

@night cloak ?

[spring void]

@iron basin please check this channels pinned messages

[iron basin]

Million pinned msg witch one i must check

[wind dock]

Not still ban many reports daily from many person n ids
With video link i posted on YouTube send them email but they are still on top why no ban @pubg @harsh anchor

I follow the process that you tell me and every one report them daily

[devout chasm]

@night cloak
She contacted us but there is no

[echo dune]

can i do more than just reporting cheaters in game?

[devout chasm]

@night cloak

[tight ibex]

pug support

[foggy anvil]

Hiii frnds

[night cloak]

Ahola @tight ibex!
What do you need help with?

[tight ibex]

i'm banned and contacted all supports but

[night cloak]

@iron basin dont tag me dude,i am not a contributor

[tight ibex]

no answer

[night cloak]

@foggy anvil hi friend!
Do you need any kind of help?

[stable forum]

not counting

[foggy anvil]

Yes

[night cloak]

@tight ibex unfortunately we can't do anything about it. You have to try again and again until they respond .

[hollow dust]

Use AR weapons @stable forum

[night cloak]

@foggy anvil
How may we help you?

[foggy anvil]

Send me royal pass

[upper salmon]

Stop being broke

[night cloak]

@foggy anvil there you go 🛡️.
||Unfortunately, we can't send you!😞 ||

[foggy anvil]

Ohhhh thanks

[night cloak]

You are welcome!

[iron basin]

@night cloak

[night cloak]

@iron basin Yes Sir!

[stable forum]

@hollow dust not ar

[iron basin]

Hello every one
I have a problem i hope i can find a help
From yesterday i got banned like 10 times for 10 min without reason
Can i know what's the problem and how i can fix it plz?

[night cloak]

There you go then. You got your answer @devout chasm.

[iron basin]

Every time i join the game i got ban

[night cloak]

@iron basin There is a pinned message(top right corner) in this channel. Kindly read it.

@night cloak ||i know it's off topic but I absolutely love ur pfp||

Please ignore ^

[iron basin]

Already readed but i didnt found any solution @night cloak

[stable forum]

20 kill with SG (Submachine Gun) but not counting

ps: not counting with AR guns. @bold siren @bronze yarrow

[night cloak]

@iron basin Did you read it?

[iron basin]

Yes i tried this solution but for nothing

[night cloak]

@stable forum which gum did you use to complete the mission?

[hollow dust]

@stable forum oh, this is week 5 sorry i thought week 4

[night cloak]

@iron basin did you repair your game?

[iron basin]

@night cloak yes

[prisma tangle]

Yes its not counting for me as well

Used m249 and dp but doesnt count

[night cloak]

@iron basin Ok. Seems complicated! Mention a contributor or moderator!

[midnight valve]

How do i dismantle the 2 kar 98 skins

[night cloak]

@midnight valve

[prisma tangle]

First uneqip thr skin then it will show in dismental option under ome of the sub catsgories

[midnight valve]

Ik But its not showing there @night cloak

[iron basin]

@celest shadow @bronze yarrow
@bold siren

[bold siren]

?

[midnight valve]

Not in firearms too

[prisma tangle]

Monty unequit the skin first

[celest shadow]

How may I help you, @iron basin?

[night cloak]

@midnight valve restart the game?

[prisma tangle]

Unequip

[stable forum]

How do i dismantle emoji ?

[midnight valve]

Tried and also tried unequiping

[stable forum]

how do i dismantle ?

[midnight valve]

🤔

[iron basin]

@celest shadow
Yesterday i got banned like 10 times for 10 min without reason
And i tryied every thing and i tryied to login in another device but also i got banned

[stable forum]

@night cloak ump, uzi, bizon...

but not counting..

[night cloak]

@midnight valve have you checked this option?

@red coral #media 😁

[midnight valve]

I litterally said that @night cloak

[night cloak]

@red coral it's a friendly reminder😇

[red coral]

@night cloak but shame is burning in me

[iron basin]

@molten crown

[molten crown]

?

[night cloak]

@midnight valve sorry! I haven't noticed it. Kindly check if same gun skin equipped in other portable outfit!

[iron basin]

Yesterday i got banned like 10 times for 10 min without reason
And i tryied every thing and i tryied to login in another device but also i got banned @molten crown

[midnight valve]

Ok

[molten crown]

You could be running something in the background that’s causing the temporary bans

[iron basin]

No i dont i usually force stop all apps befor playing

[molten crown]

Or , something in your game coming up wrong in detection

[iron basin]

I dont know what's the problem but i want a solution to fix it!

[molten crown]

You’re not using no GFX tools, switching between WiFi and data, quitting games often or living in a area where there’s a digital wellbeing policy

[iron basin]

No no i dont use any apps like GFX and i play this game from season 1 in the same area and its the first time i face this problem

[molten crown]

I won’t know for sure the cause

[night cloak]

It’s probably their region blocking them for playing too long

@iron basin in this case, you need to contact customer support as soon as possible

[iron basin]

Its a ban msg not a "playing too long"

@night cloak
Already contact them by email but didnt got any answer🙂

[night cloak]

@iron basin contact them from in-game

It’s from data charging. They think you’re trying to abuse the system

Pretty sure that was a mention earlier

[iron basin]

@night cloak
I know but the problem is i didnt change anything in the game and i didnt to anything new i just joined the game like always and this what happened

[night cloak]

Fix your network

It’s not connecting to the sever , why I don’t know 🤷‍♂️. I have no idea how you run your set up. Could be something obvious or more complex

[iron basin]

@night cloak
I tryied with my 4G also same🤦

Im in the game from 15 min in my Ipad and i changed my area in the game for now i didnt get any ban😐

[night cloak]

If you’re switching mid game that could be the cause ,

Just seems like some kind of connection or region issue

[iron basin]

The problem is idk why i got banned or idk what's the problem to fix it!

[night cloak]

Thank you @night cloak!

[chrome cape]

How do I fix the game and delete everything and reload it

[iron basin]

@chrome cape
سوي لها اصلاح
Repair

[chrome cape]

HV can run ultra-standard mobile 6 qega Ram Android 9.1 storage memory 128

[south osprey]

Good evening! The crew challenge final has been finished on the Middle East yet. Russian support a lot of times has banned cheaters, but they have unbanned all the times. 7 teams from 20-are cheaters. There are profs from qualifying stage, including half-final and final. We want they been checked and disqualified from results of Crew challenge final
@night cloak

[dim yoke]

anyone active

i want help to get my account unbanned

@night cloak

[night cloak]

We don't do that here. Contact customer service please.

[dim yoke]

i did but no response

sorry for disturbing u

[night cloak]

You need to wait for response. It takes time.

[dim yoke]

can i message privately to explain my situation

u*

[night cloak]

We discord staff can't help you even though how much you explain.

[dim yoke]

ohh ok i understand

is there any contact number or anything to talk to a person

@harsh anchor can u help?

[night cloak]

@night cloak I tried to contact pubg mob. Through email , Twitter etc . They didn't respond and my two id's got banned for 3 months without any reason my pc was reset that day only so there was no third party application .

[dim yoke]

u got banned for 3 months, mine for 10 years without any reason. no hacks, no nothing

[night cloak]

Unfortunately there is not and they are community managers they do not handle bans @dim yoke.

[dim yoke]

ok man thank u

[night cloak]

3 months ban is due to teaming up with cheaters @night cloak. As I said before we do not ban or unban here so cannot help you regarding that.

[dim yoke]

@night cloak is there any person i can talk to about this issue on discord?

[night cloak]

Nope.

[deft trench]

Dear,

Sir with due respect i am soo depressed my pubg account is hacked by a vietnam hacker

My pubg id is-5143234371(BR08-Anshu)

My nationality is Indian and now it is hacked.

I am sending you the proofs of my account when i was operating it by my self.

And now how it looks after hacked.

Sir plzz help me out i can do suicide.

I am in depression.😑😑😭

With regards.

Anshu.

[dim yoke]

k dude tnx for helping. have a nice day

[deft trench]

Plzzz help me outtt

[night cloak]

@night cloak I didn't played pubg m for approx a month and that day I opened and kicked out from lobby there was no teaming up or anything it is a bug

[quaint shard]

My account is terminated by change internet excess from wifi to mobail network please help 😫🙏🙏💓

[deft trench]

@night cloak
Bro plzz help me..

[dim yoke]

@deft trench dont commit suicide bro. it is your life on the line.pubg is just a game. live your life

[deft trench]

@dim yoke
Bro what i have to do plzz tell

[dim yoke]

@deft trench is it permanent ban?

[night cloak]

It can't be bug @night cloak.

[deft trench]

No it's not banned it is stolen

[night cloak]

@deft trench no idea my id is banned for 3 month btw feel sorry for u.

[dim yoke]

ohhh

[deft trench]

To be soled.

[dim yoke]

@deft trench start a new account and play bro

[quaint shard]

My account is terminated by change internet excess from wifi to mobail network please help 😫🙏🙏💓

[night cloak]

My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #481198147478224896 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. @deft trench.

[deft trench]

a vietnam hacker created the fake page.

[dim yoke]

@deft trench if i dont get my account back. imma stop pubg altogether

[night cloak]

What is the duration @quaint shard?

@night cloak then I don't knoe what was that but it was not coz of teaming or hacking

[quaint shard]

@night cloakMy account is terminated by change internet excess from wifi to mobail network please help 😫🙏🙏💓

[night cloak]

I am helping. Just tell me duration of the ban.

[quaint shard]

@night cloaktow day aggo

[deft trench]

Bro care for pubg a lot but
Now my fb and insta id is disabled too

[quaint shard]

@night cloak plz help

[night cloak]

It's your responsibility. We cannot help you @deft trench. It's clearly started in Terms and Services of the game.

[deft trench]

@dim yokehelp buddy

[night cloak]

Can you provide screenshot @quaint shard?

[woven forge]

What does this mean ?
Any help please ?

[quaint shard]

Yes

[night cloak]

@quaint shard time period of ban bro months or years

[deft trench]

This was the hacker page

[night cloak]

Next time do not trust any fake sites.

[white jolt]

why i get banned for 2 month please help me !?

[deft trench]

My accountvis diabled.
Help me ...

[woven forge]

@night cloak i send a message to the in game support
And the qnswer was that . What thats mean ?

[quaint shard]

Wait @night cloak ten years

My account is terminated by change internet excess from wifi to mobail network please help 😫🙏🙏💓

[night cloak]

Stop spamming that.

It's stated there that you used 3rd party plugins.

What message did you send @woven forge?

[quaint shard]

Brother My account is terminated by change internet excess from wifi to mobail network please help 😫🙏🙏💓

[spring void]

@quaint shard stop spamming

[quaint shard]

@night cloakwhat scam

@spring void what scam

[white jolt]

my account has been banned for 2 month and give me this massage there is abnormal on your emulator ..
what is the problem .??

[night cloak]

Which emulator do you use @white jolt?

[white jolt]

phoneix os

it gives emulator detect

[quaint shard]

You noob pubg people and selingg paid give ban for 10 year for ligit player

[devout chasm]

@night cloak
I was unable to restore my account after disabling Gmail Please help me from here because a week ago I try to communicate with anyone to solve the problem and I find the autoresponder rejects the request and says that it can not be unlinked account knowing I have a video proving that the account belongs to me

[white jolt]

@night cloak what is the problem pro 😦

[night cloak]

But still it is not recommended. You should use the official one to be safe @white jolt.

I showed you the process if that doesn't help then we cannot help you any further. Because that is the only process to get your account back @devout chasm.

[white jolt]

@night cloak what about the banned ?!

the season will end 😦

[night cloak]

Why can't we just add gloves as a costumization item like in the other game

[woven forge]

@night cloak i ask them to make a manual check on my Ban of 3 months
Since the message only says thats is for regulation violation.
Am a streamer and all my game plays are recording
Then they send me this message

[night cloak]

Unfortunately you will need to wait @white jolt.

Like @night cloak? Can you describe it?

[devout chasm]

@night cloak
It is impossible for the company to be so stupid to steal the money you paid on the game and waste everything

[night cloak]

That is automated message. Customer service agent will reply you soon @woven forge.

[white jolt]

@night cloak but i didnt avoid any rule 😦

[night cloak]

@night cloak fingerless gloves doctor glove bandaged gloves you get the idea we could just have any type of glove as a costumization item @night cloak

[prisma tangle]

Imgame service sux bigtime they are not helpful at all... Learn something from COC tram

[woven forge]

@night cloak they closed the conversation

[devout chasm]

@night cloak
How can I communicate with someone in technical support?

[prisma tangle]

PKMKC PKMKB

[night cloak]

Look, we are just normal player like you. So we can not help you @white jolt.

[white jolt]

@night cloak who can help me >!?

[night cloak]

Do you get this many pings dayily spook that's tough man

You need to start another conversation and hope that they will reply @woven forge.

[woven forge]

Thanks alot

[night cloak]

The only way is customer service @devout chasm.

Unofficial emualtors like Phoenix OS aren't safe. So it is always advised to use official ones. It can get you banned and if it happens there is no way to lift the suspension. So unfortunately you will need to wait till the suspension period ends or you can play using guest account @white jolt.

[white jolt]

the offical emulator gives lag on my pc 😦

@night cloak ..

[night cloak]

Upgrade your PC then.

Thank you for your suggestion, it will be forwarded to the team @night cloak. Been through this situations before so its not that hard. Have a great day! 😃

[quartz silo]

#questions: Why dont you guys enable mobile sms verification per account? you're banning cheaters and they are opening new accounts.

Gameplay experience is horrible now a days

[night cloak]

I think they are keeping eye on those too. Just keep reporting whenever you find cheaters. That's all we can do from our side @quartz silo.

[quartz silo]

I've reported at least 50. No feedback

[night cloak]

Check the recent message in #news . They might got banned maybe.

[quartz silo]

At least fix magic bullet issue. How could a normal gamer could play against magic bullet?

Every game i play, theres hacker. They jump on lobby... No one to look? Game is nearly unplayable on ASIA server.

[night cloak]

Keep reporting.

[quartz silo]

Yes thats a good suggestion. But whats the benefit if they can create new account so easily?

[night cloak]

@quartz silo twitter is the effective platform. You can give your suggestion through tweet.**

[quartz silo]

How to do that?

[night cloak]

@quartz silo Join twitter and Tweet on PUBG mobile's Posts

[quartz silo]

Thanks. Will do that.

another info to know, where can i get info about "Achivement Title"? For example to get "Weapon Master" what to do?

[night cloak]

I believe it is shown in the information about title in game.

[quartz silo]

where can i get the list of all? Inside the game there is nothing

Could you please check and let me know where?

[light trout]

@quartz silo Have you tried checking in the achievements?

[night cloak]

@quartz silo go to mission > Achievement

[raven path]

Hacker

[neon meadow]

How to get faq 1.4?

[night cloak]

@raven path read #481198147478224896 5.1 🙂

@neon meadow click on this> #481198147478224896

[tame ferry]

@twilit adder

[neon meadow]

I didn’t understand the part related to IOS

When I tried to follow the steps I didn’t find the advanced settings related to wifi or anything

[night cloak]

@neon meadow The picture seems to be corrupted. Tap on the i icon next to the name of your WiFi and then go to configure.

[neon meadow]

Okay I did this I have automatic- manual-bootp what should I choose?

[long rivet]

Cant tencent see those guys in ranking?

[quartz silo]

@night cloak : Mission > Achivement > Glorious Moments

There is no info how to get "Weapon Master"

This

[spring void]

@long rivet report them ingame thousamds of hackers are getting banned now

[night cloak]

@quartz silo wait....

[light trout]

@quartz silo Is that the global version of the game?

[quartz silo]

yes

[night cloak]

@quartz silo

[light trout]

@quartz silo well, it should look like this

[night cloak]

Go to your lobby and click on this. Then Achivement > Glorious Moments @quartz silo

[quartz silo]

@night cloak

[night cloak]

@quartz silo then click on achievements

[quartz silo]

@night cloak

[green socket]

Hello, how do I sign up for a Crew Challenge? As PUBG has been updated, I’m a little confused as on how to do it.

[night cloak]

@quartz silo

[spring void]

@green socket you should see the crew challenge button, it is right to the start button i beleive

[night cloak]

@green socket crew challenge button is located on bottom right corner of the screen

[quartz silo]

Thanks. Got it finally. 🙂 @night cloak

[night cloak]

@quartz silo Have a Good day!👍

[quick nebula]

why pubg isn't login to bangladesh please solved this problem imedeatly

why pubg isn't login to bangladesh please solved this problem imedeatly
it's saying network error

[night cloak]

@quick nebula Currently, People from Bangladesh facing server connection issue. Kindly try again later. Hope they will solve the issue soon.

[quick nebula]

please solved it imedeatly..we don't play game now.. it's not login
now it's saying login 4 min later

[night cloak]

My character id -5496982238

Dear Pubg Mobile
Sir i was playing pubg mobile when i entered all chat and i saw some guys spamming about free uc and rewards when i visited that website that website there were many rewards so i clicked on collect and as i clicked it asked me to login in my pubg mobile id after i logged in i didn't received any rewards and i left after sometime i saw that my password was changed and i came know that my account was hacked and it took me several days to recover my account back and i saw my id was banned as jt detected abnormalities in my emulator but i am a mobile player i cannot use emulator hacks the guy would be using hacks so please unban my id it's a humble request

With regards Your Pubg Player

This is second time i have screenshot of that website also

This is the website

Please help pubg mobile

[sturdy mortar]

please check this video out because i was killed by those hackers and i want to help me out and find solution to the matters

[night cloak]

I dont even have a laptop also

I request you to unban my id

It's your fault. You should not trust any links and scam websites.

My [e-mail]

Please report him in game @sturdy mortar.

They claimed that it is official website of pubg

And you trusted without verifying?

It my fault i agree

You can contact customer service though for help. We do not have access to your account so we can't do anything.

[pallid otter]

Why I can't hear anyone voice input pubg mobile

[haughty cypress]

dont use discord while playing the game

[pallid otter]

No ingame voice not working

[haughty cypress]

shut off discord whenever you start playing the game

as it, stop its processes

[pallid otter]

@haughty cypress ok

@haughty cypress Does your voice chat works?

In pubg mobile

[haughty cypress]

yea?

[storm flume]

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @night cloak.

[main oracle]

I can’t report cheaters here right ?

[bold siren]

Report them in-game.

[main oracle]

Mmm ok i just reported a whole squad of cheaters

[sonic ether]

I need help

[hardy gull]

Hayri

[wispy quarry]

Is there any glitch in which we can't use claw in ios 13? 0

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sonic ether. Remember to read through #481198147478224896 before asking questions in the support channels.

[night cloak]

we cant play pubg from Bangladesh.. network error... fix it please

[wispy quarry]

13. 0

[night cloak]

nobody cant play from Bangladesh

[hardy gull]

@night cloak banlanmışsın kardeş sen

[night cloak]

help us

[spring void]

@wispy quarry it is fixed in IOS 13.1

[light trout]

@wispy quarry Nope, that is not a glitch but rather a feature fixed in iOS 13.1

[storm flume]

Please do not use any other language aside from English in this channel, @hardy gull. Refer to #613267301243944960 for language channels.

[night cloak]

@hardy gull niye birşey yapmadım ki

[hardy gull]

Ben bilmem hile açtığın için olabilir

[spring void]

Use English @hardy gull @night cloak

You aren't allowed to use these languages here

Last warning

[light trout]

[sonic ether]

I got banned 10years @storm flume

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @sonic ether. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[sonic ether]

@storm flumeI didn,t use any hack

[spring void]

@sonic ether refer to faq 2.9 as the bot says

[lucid mirage]

In clan request list not able to invite as well as not able to ignore it's snowing action not allowed please help me

[spring magnet]

I need help

[sick shale]

I had network issue and suddenly got an elite crate from RP then lost 170 uc

[remote crag]

hello my account in the game has been banned without warning and without cause and i have not violated the terms and conditions of the game i hope that my account will be returned and removed from it my ID is 566639289 i tried to contact you and report this but i got no real answers

[sick shale]

I know i cant get my uc back but wheres this crate i cant find it in RP

And i dont know how i bought it

[night cloak]

I have faced this one before.

Sometimes, I needed to clear cache.
Sometimes, repair client.
But now, nothing is working.

[rigid cipher]

Asia server is loading loading loading

[night cloak]

Just stuck

[rigid cipher]

Me too game just stuck

[night cloak]

What is happening? 🤔

[spring magnet]

Me too

Can't go to the lobby page 😒

[spring void]

There is an issue for most Bangladeshi players right now please wait until an official announcement or solution is announced

[night cloak]

@spring void 😑

[sick shale]

@spring void have you seen anyone got problem like mine?

I wrote my problem above

[rigid cipher]

@spring void yo sure ?? But how can you know that??😒

[night cloak]

Can't even use VPN. They may BAN you

[spring void]

@sick shale please contact CS about that they might help

@rigid cipher about what?

[sick shale]

It gives options only

[rigid cipher]

About Bangladeshi players problem?? @spring void

[sick shale]

It does not help

[spring void]

@rigid cipher since there are many players reporting i assume most are facing that issue. I will update you with any news soon

[night cloak]

I'm from 🇧🇩

[rigid cipher]

@spring voidoka tnx😒

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.

[night cloak]

But many indians are also facing this maybe

[spring void]

I will check that and confirm

[night cloak]

@spring void are you with Tencent?

[gilded spear]

What is happening to God I entered the game was banned and did not do anything contrary?

[night cloak]

@gilded spear did you use any VPN apps?

[gilded spear]

no no

[spring void]

@night cloak we dont work with tencent but we are discord staff

[night cloak]

Did you teamed up with enemy?

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @gilded spear. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@gilded spear did you killed your teammate?

[gilded spear]

I didn't do anything

No cheats, no alliance

[night cloak]

Did you exited Spwan Island many times?

[gilded spear]

Are you a technical support?

[night cloak]

Maybe you played in a random squad in which one of your teammate's were hacker?

@night cloak stop guessing

Did you use any custom config for your game?

😅

[gilded spear]

It's no time to joke. Please need help as soon as possible

[spring void]

.topic

[night cloak]

Look buddy there could 20+ reasons why you can get banned. Maybe you used bad language, etc.

[glossy sable]

😐

Uh yeah no you don't get banned for bad language

[night cloak]

Another reason is "BUG".

There is a BUG in PUBG Mobile Anti cheat detection system, for which many PUBG players got banned for no reason.

[gilded spear]

It's not time to laugh

[night cloak]

Many famous PUBGM streamers got banned for no reason. So, it’s maybe a BUG.

[gilded spear]

Technical Support Do you see what is happening here?

[night cloak]

Did you mail them?

[spring void]

@night cloak please dont interfere when staff is available

[gilded spear]

Do not speak please you are here for support and not for laughter

[night cloak]

@spring void OK, Copy that.

[spring void]

@gilded spear pleas refer to faq 2.9 all bans are issued fairly, yet you may file a claim if you want to

[gilded spear]

An important topic and not to laugh

OK

[sick shale]

Problem solved, thanks

[boreal pollen]

Hello, my facebook account was hacked and i cant login into it how can i unlink it from my game?

[spring void]

@boreal pollen just link another account and ask CS to revoke access to facebook, please dont bring up same question again when they have been answered already

[gilded spear]

Can you give me an email @spring void

[boreal pollen]

Im sorry i didnt see it was answeres but may i ask after irs revoked can i add another social media account?

[gilded spear]

To communicate with staff via mail

[whole geyser]

Bro I needed some help

[spring void]

@gilded spear it is written right there on you ban popup

[boreal pollen]

@spring void

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @whole geyser. Remember to read through #481198147478224896 before asking questions in the support channels.

[boreal pollen]

Thats what the game says when i ask to revoke facebook access

[spring void]

@boreal pollen you have to link another social account before revoke access

[whole geyser]

I Linked my pubg with twitter and google play, now I lost my twitter account, don't even remember the user id, and I am shifting to iOS. Is there any way to know the user ID I linked my pubg with?

[boreal pollen]

I have linked game center already

[whole geyser]

@spring void bro can you Help?

[spring void]

@boreal pollen try this conversation

@whole geyser contact CS as you cant link anymore accounts we cant help you

[whole geyser]

I emailed, but no reply, I got tourney tomorrow =(

[night cloak]

@spring void bro help my please

[spring void]

@night cloak if you can please explain your issue in english

[night cloak]

@spring void okey no proplem

[spring void]

@whole geyser you can contact them ingame under settings

[night cloak]

Pubg can not access my account why you have screen photo @spring void

[storm flume]

You can contact the customer service via the game settings, @whole geyser. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[spring void]

@night cloak are you banned?

[night cloak]

@spring void no

[spring void]

@night cloak so why cant you access? Are you from Bangladesh and cant login

[night cloak]

@spring void no bangladesh Turkey

[spring void]

@night cloak ok and why cant you login?

[night cloak]

I wanted to switch to another account then I wanted to access my normal account and didn't

@spring void

[fathom marsh]

In update 0.15.0, PUBG MOBILE is reaching new heights, literally! Ledge Grab will allow you to reach new spots, and attack from new angles never before possible. Are you ready to climb your way to victory? 😂 what ?

i thought the game already reached " new heights" 😦

[night cloak]

@spring void bro

[steel steppe]

Can't log in to game

It get stuck on a login page

[spring void]

@night cloak contact CS

[night cloak]

@steel steppe me too

[shell garden]

@night cloak @steel steppe are you using facebook to login? when did this issue start

[night cloak]

@shell garden I didn't log in to Facebook, I did it with google and it was today

[whole linden]

Where can i post a bug ?

[neat turret]

#555492558428700682

[blazing saddle]

Hello, @neat turret
How may I help you?

[covert hound]

How do you post in bug reports

[night cloak]

Can't login

[glossy sable]

@covert hound Check the pinned message there

[storm flume]

Hello, @whole linden and @covert hound!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[covert hound]

Do the bug reports go to tencent or is it just a log for everyone on the server to see?

[glossy sable]

@fathom marsh Even newer heights

@covert hound Both :)

[hardy holly]

Servers are down?

[glossy sable]

Actually even better, tencent goes to bug reports

(hence the importance of upvoting)

[covert hound]

If that’s the case why isn’t there like a channel to submit proof of hackers to be sent to tencent since y’all can’t do anything about them? Like there’s no way to send videos of hackers to CS in game why not make a channel here with the same format make it easier for tencent to have proof of hackers ya know

[night cloak]

@hardy holly they don't know as usual a big lol. I can't login too.

Different department to deal with hackers which can only be accessed through reporting and in game customer service @covert hound.

[covert hound]

No servers are not down @hardy holly

[glossy sable]

@covert hound Upload videos on a host website, such as YouTube, and send them the links.

@sharp wagon Yes?

[night cloak]

@covert hound they love hackers! Why will they ban them.

[glossy sable]

@night cloak Do not provide misleading information.

[covert hound]

No they don’t they are working on it

[night cloak]

Now a days people hack using Spectator mode with other account to hack so it's impossible to detect them

[glossy sable]

@night cloak So report them.

[night cloak]

@covert hound lol

[glossy sable]

If you do not require support, move to a discussion channel, @night cloak.

[hardy holly]

I can't log in, few minutes ago i logged in by turning on and off wifi, but when i joined into a match it kicked me out from game by saying server time out

[night cloak]

@hardy holly same

[covert hound]

Go to #pubg-mobile @night cloak you’re wrong lol

[glossy sable]

@night cloak If you see them cheating and have proofs, report them.

If you do not require support, move to a discussion channel.
Further cluttering and disturbance here will result in moderating actions.

[hardy holly]

@night cloak this kinda hack is famous now :V , even some YouTubers are also using this kind of cheating way

[storm flume]

Hello, @sharp wagon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[night cloak]

Ok then tell me I can't login what to do? I need your support mr support man @glossy sable

[glossy sable]

@night cloak Haven't you been answered already?

[night cloak]

@glossy sable nope. I checked again.

Where's the support? Is support gone home?

[glossy sable]

Can you develop on that?
And watch your behavior, we're being volunteers here, might as well ignore you for being disrespectful.

[night cloak]

Ok I understand. So what and where is your answer? What will I call it? Poor support? Or noob support? If you cant answer. Say I can't answer.

[onyx cairn]

Please elaborate to your issue. Nothing else, thanks.

[night cloak]

@onyx cairn I can't login in game for nearly 3 hour. Nothing helped. I just can't enter the game.

[onyx cairn]

Did you checked your connection, tried another one aswell?

[remote crag]

game been baning people for no reason why is that got a 10years ban just like that

[night cloak]

@onyx cairn I have 2 different WiFi plus mobile data. Nothing worked.

[onyx cairn]

may I ask from which country you´re playing?

[paper shard]

Is there any way of contacting the ant-cheat moderator? My crew is currently top 4 in NA crew challenge finals and top 1 and top 2 are blatant hackers. Killing people through walls and winning with crazy amount of kills, we have video evidence of them killing a player through a wall and getting banned mid game

[night cloak]

@onyx cairn Saudi Arabia

[paper shard]

Is it possible to help remove the crew and help legit players get their titles?

[onyx cairn]

Unfortunately only by contacting the customer service ingame, @paper shard .

[night cloak]

@paper shard I think nope. "You have to use in game report system" they say it.

[paper shard]

.reporthacks? What is that

[polar marsh]

i have video for hucker where i can send it ?

[glossy sable]

A command, that didn't work for some reason.

[paper shard]

Man, we used the ingame reports, these hackers win 3 crews in a row no ban

[glossy sable]

@polar marsh Trolling can lead to moderating actions. You know the answers to your questions.

[storm flume]

Hello, @paper shard!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[onyx cairn]

@night cloak
How do you usually login into the game?
||@glossy sable Dyno is offline, but premium isn´t||

[night cloak]

@paper shard cause they use host files so reports don't work.

[glossy sable]

Nice, Dyno has 96989597ms of ping

[night cloak]

@onyx cairn daily basis. 2 times a day on an average.

[paper shard]

And no one cares, amazing

[onyx cairn]

How, sorry, Facebook, Twitter, ...?

[polar marsh]

he kill me in game but i think he use mvp hack as they say and report will do no thing

[night cloak]

@paper shard sad but true.

[onyx cairn]

We care but we can´t do anything 😕 @paper shard

[night cloak]

@onyx cairn Google

[glossy sable]

@polar marsh Can't do anything if you don't report.

@paper shard Wait you said it was for Crew Challenge?

[polar marsh]

i report but i have video too

[paper shard]

@glossy sable yes

We are top 4 NA FPP currently

[glossy sable]

@polar marsh Upload the video to a host website like YouTube and send them the link.

[paper shard]

We want hackers to get banned to get our top 2 Na

[glossy sable]

@paper shard Do you have strong evidence? Videos, etc.

[polar marsh]

link sent to who ?
i need mail to send ot to

[paper shard]

We have evidence of the whole crew getting kicked mid-game

[glossy sable]

@polar marsh In-game support for casuals.

[polar marsh]

thanks

[paper shard]

And one of our players killed through a wall

[night cloak]

@onyx cairn I use Google to login. What now? Any solution?

[glossy sable]

@paper shard But do you have evidence of them hacking/cheating

[paper shard]

6 bronze 5 accounts with 50+ kills

We have evidence, but not all evidence

[onyx cairn]

I´m searching for a solution, one moment, please.

[paper shard]

They got kicked mid game when we were 3v3, they knew our location perfectly, I’ll send u a link

[night cloak]

@onyx cairn thanks. I give you 5 moments.

[glossy sable]

@paper shard Since it's the Crew Challenge, send the evidence you can to this address: [e-mail]
I am not sure if it counts as e sport. To be sure send an e-mail to this address too:
[e-mail]
But you should prioritize the in-game Customer Support, it's always the best choice.
Remember to always stay courteous, make the report organized so they can work on it better and faster.

[paper shard]

Titles will be given out in 2-3 days and customer service will respond me in 2-3 years

I guess an anti cheat system is something a 2 billion $ company can’t do

[night cloak]

@paper shard 🤭

[opaque mist]

@covert hound if you have a vid of a hacker make a YouTube vid and submit it to cs

[paper shard]

Thanks for your time guys, let’s hope they start releasing custumes once per day instead of once per week to help them reach 10 billion revenue and hopefully they might start working on an anti cheat. I’m done

[glossy sable]

@paper shard Takes a week on average.

[covert hound]

Nah I don’t I was just curious why they didn’t have something like that here Make it easier you know @opaque mist

[paper shard]

Cool, titles given out in 3-4 days

[glossy sable]

Hence the emails.

[covert hound]

I play NA where there are no hackers

[opaque mist]

@covert hound yeah Ik but with the amount of false reports

[glossy sable]

But do as you wish, you're free to go. :)

[paper shard]

Thanks Tencent I already have a PUBGM warrior I want a warlord that I deserve

[glossy sable]

Ok

[night cloak]

@onyx cairn ha ha btw I don't need help. Thanks for trying. I know you guys can't help or do anything. Cya.

One moment will never end... To be continued...

[paper shard]

There isn’t even a section of reporting hackers 😂😂😂

Only contact us

[onyx cairn]

@night cloak Then move to #chat , thanks.

[night cloak]

@onyx cairn 🤭🤭🤭😹 ok

[onyx cairn]

i´ve found 2 solutions, but nice that you just trolled us.

[night cloak]

And when I talk about my problems in #chat or #622098914660712472 nobody listen. Those are just dating/ship section.

I know nothing will work. I trolled cause for support I can't waste whole day.

They say, come to #questions

[light trout]

@paper shard You can find the report option on the tier details section in this profile or use that Contact Us option and report the hacker (with proof if you got).

[covert hound]

Exactly @opaque mist then if they had it here people could tell people when they are falsely reporting you know

[night cloak]

And when I come to #questions they say go back to #chat or #622098914660712472

[onyx cairn]

Keep it up to get muted, @night cloak .

@night cloak State your issues and don´t chat here, that´s why.

[night cloak]

@onyx cairn alright sir, going to #chat

How do I delete my discord account?

Like, can you delete my account for me?

[onyx cairn]

You can´t delete a bound Account.

[light trout]

@night cloak Hello! Is that an issue cornering the game?

[night cloak]

@light trout yes.

[onyx cairn]

Oh discord, another troll?

[night cloak]

I cannot go through my game.

@night cloak same.

@night cloak sorry but I don't accept any friend request from GIRLS.

Don't feel bad. I'm bad, it's just me.

[paper shard]

So how do I even search them? They could have just changed nicknames after games

[real horizon]

I need help

I live in Bangladesh and my game is not loading what happend to game?

[night cloak]

@paper shard 🤭

[carmine carbon]

4 hours ago, network problem started for me, and i got 4 more hours to win a match and get 2 premium crates.. still cant login

[night cloak]

@real horizon same

[real horizon]

Same

[glossy sable]

@night cloak Stop saying "same" all around, it's just cluttering the channel.

[real horizon]

Tell us what happened

[bold siren]

You can go to their Profile and copy their player ID or their IGN, @paper shard.

You can.... press on them?

[paper shard]

How do I go to their profile? This is crew lobby for those who never played it you can’t go to profiles from crew lobby

[carmine carbon]

Dude im from bd too @real horizon but previously i could login via vpn and disconnect vpn and play, but now even tht dont work

[paper shard]

You can’t click on profiles in crew lobby @bold siren

[real horizon]

Where are admins what happened to pubg tell us

[runic niche]

@real horizon what are you talking about

[night cloak]

@carmine carbon I also used this trick in Saudi. It's not working here too.

[real horizon]

Game is not loading

It gets stuck in loading interface

[runic niche]

try reinstall

[light trout]

@real horizon Hello! There seem to be a problem with the servers in your country. Can you tell with network carrier do you use?

[real horizon]

What is network carrier @light trout?

[carmine carbon]

I connected to a game via vpn but got disconnected immediately, but it kept me in the game and i got 36 minus.. rip 😣

[night cloak]

Is this issue is only for players in Bangladesh?

[real horizon]

@carmine carbon POK this game.

@night cloak yes i think so

[carmine carbon]

No im seeing other people complaining the same today

One was from turkey

[night cloak]

Ohh

[real horizon]

@night cloak you are admin?

[night cloak]

Of course not

[carmine carbon]

Nope

[real horizon]

Then pokoff

[night cloak]

😂

[real horizon]

@night cloaklol

[night cloak]

Just sharing my problem dude! Chill out @real horizon

[real horizon]

@night cloak srry bro just joking

[wind garden]

Hi

[night cloak]

@real horizon ✌️

[wind garden]

Admin ...?!

[real horizon]

@carmine carbon vai mone hoy na help pabo

[carmine carbon]

Im mad coz im gonna miss 2 premium crates if i cant login

Ya.. but just letting out steam

[real horizon]

@carmine carbon lol

[carmine carbon]

And u can imagine getting 36 minus in crown tier

[opaque mist]

@paper shard they make new accounts every crew challenge even if thy get banned they will just make a new account

[light trout]

@real horizon Who is your internet service provider?

[real horizon]

@carmine carbon its normal

[wind garden]

Admin 🎺

[real horizon]

@light trout i use mobile data.......

[carmine carbon]

@light trout we tried both our broadband ISP also Cellular network

[wind garden]

🔉 admin 👨‍💼

[real horizon]

@light trout help us or i will quit playing PUBG😂

[opaque mist]

Ok

[paper shard]

@opaque mist if they get banned I get warlord if they don’t I get warrior, you sane?

[night cloak]

@carmine carbon Just relax for today. You won't get any help here. They will try to find your fault somehow. I am going outside as I think it won't be fixed so soon seriously. I am here for almost 3.5 hours. Nothing happened.

Take a break.... Agree with your statement about the game.

[opaque mist]

@paper shard no you won’t this has been the same thing for 3 crew challanges they won’t get banned trust me I was in the same lobby with you when the lasered 4 different cars it’s never changed

[night cloak]

@carmine carbon i barely managed to start the match before i got disconnected! My teammates won & got the premium coupons

[haughty cypress]

[carmine carbon]

Dude RIP @night cloak

[night cloak]

You need help?@wind garden

[carmine carbon]

@night cloak go have a coffee now

[paper shard]

@opaque mist which crew u played for?

[opaque mist]

@paper shard inside out

They shot us through hills and everything lmao

[wind garden]

Yas i need

[opaque mist]

We didn’t play the last 2 games because they kept killing us early so there was no point

[night cloak]

Then ask.

[paper shard]

@opaque mist you had one hacker tho

Or just a random lvl 66 bronze acc? 😂

[opaque mist]

We aren’t hacking lmfao

[paper shard]

We had ppl tell us inside out have one hacker, and not one person

Well whether u hacked or not it doesn’t matter now

[night cloak]

This channel is not for chatting @paper shard @opaque mist.

[wind garden]

Admin 👩‍💼

Where are you

...?!

[glossy hamlet]

Anyone?

[opaque mist]

@glossy hamlet @wind garden what do you need help with

[wind garden]

Who are you

[novel cape]

Any support

[night cloak]

Check this. You don't need admin for that.

https://discordapp.com/channels/393088095840370689/481200416349224980/524901714525159424 @wind garden

[bold siren]

@wind garden:

https://discordapp.com/channels/393088095840370689/481200416349224980/482878692381425664

[wind garden]

Offf

[marble trout]

Help me guys

[light moss]

Hello guys can anyone help me i got a 10 years ban for no reason .. and im unable to find my nickname in the ban list neither the reason ... Do u have any idea how to solve this ?

[glossy sable]

@light moss The list is only a very small part of the very large number of people that get banned everyday.

[frigid plover]

I need to talk to support

[marble trout]

guys why they banned everyone for 10 years and I was banned it’s not clear why for 3 months without explanation and I can’t even turn to anyone to contact me help I need to return the player

[light moss]

@glossy sable thanks for your answer
Do you have any idea how can i prove that im not using any 3rd app or any kind of cheat ?? I basically lost all of my skins and all the stuff i bought...

[blazing saddle]

Refer to faq subpoint 2.9 in #481198147478224896 channel, @marble trout.

[novel cape]

I need support now please

[marble trout]

I don’t need to repeat what they said. Help. It’s better why they gave me a ban for 3 months and not for 10 years, which means they didn’t correctly banned me for nothing, but by mistake !!

[night cloak]

Hii, I play TPP most of the time but sometimes i want to play FPP but the thing is thats holding me back is that i play claw in TPP & i have to set the controls for the FPP which is in 2 fingers... Which is very annoying bz as u know a little diff in controls set there is big impact on gameplay. So i req ADMINS to take this to developer can they add something to just copy the same controls as TPP to FPP in any layout wheather it is layout 1, 2 or 3. I think this (means the control setup) is the main problem thats why many of the player prefer to play TPP rather then FPP bz the reason is simple that is the control setup is diffrent then the TPP. Plz can u add this feature in nxt update this will be a huge help to me & other players too that they want to play FPP but cant play bz of the controls setup is different. Just think about it if u guys add this to the game from nxt season u guys can also give some RP missions like play 10 match in FPP etc etc this will be a huge in long run plz just think about it..🙂😉

[blazing saddle]

Thank you for the suggestion, @night cloak. We will forward the suggestion. Much appreciated.

[night cloak]

@blazing saddle 🙂🙂

[night cloak]

@night cloak good idea.

[shell garden]

Hi! I have been having this issue for past few weeks since moving into a new place and updating iOS. My download speed and upload speed have gotten better, and my ping is still great... but it feels like I have 120ms lag at every moment. It is constant and not spiking, and affects my shooting, learning, and switching weapons/equipment. Is the issue definitely still WiFi? I tried a few public ones and they felt very similar. Thanks

[night cloak]

@night cloak Thank U☺️

[opaque mist]

@shell garden i think thats just tdm and dsync with tdm

[night cloak]

I req everyone to plz support this idea or thought., I know its just a small idea or thought but the impact of it will be huge... The more u support the devloper will notice this idea quicker so plz support...🙂🙂

[shell garden]

@opaque mist it's also in training mode and classics, i thought so too

i've been playing like hundreds upon hundreds of tdm for past 1.5 months, and this week i noticed it so

[opaque mist]

@shell garden idk my ping is always 120 so it just looks normal to me lmao

try repairing your game that might help

[shell garden]

kk lol, im used to really clean net so I can't stand it @opaque mist

i used to be used to 15-30 fps but now I can't stand 45 lmao

[raw lark]

@shell garden Bing 32😢

I don't expect to get the conqueror this season🤐

Repair cheating We pay you money

We not play free we pay you money 😠

The company supports in cheaters All players are cheating and not attending vip 🤕🤕🤕

[night cloak]

You can play for free no one asked you to pay money

[raw lark]

I have Account from season 2

Royal pass is not manyyyy ???????

[night cloak]

Well, I have an account from the second season and I only paid ten dollars and recovered every season

[raw lark]

@night cloak 10$ is monyyyy bro 🙏

I speak to cheaters, and why are you talking to me like this?

[night cloak]

True but I didn't have to pay my friend

[raw lark]

@night cloakshuuuuuuuut 🤐

[night cloak]

For the last three days I haven't seen a hacker in the game so I find a lot of excited here

[spiral plank]

Hey, i purchased the set but didn't receive the first week rewords

Any solution?

[blazing saddle]

@spiral plank You have to click the event banner and purchase the suit for 300 UC.

[spiral plank]

I purshased it from the shop

[blazing saddle]

Can you show me the outfit in your inventory?

[blazing saddle]

@spiral plank What happens when you click More information ?

[spiral plank]

I get this page

[raw lark]

If I have Cydia in my device do I ban 10
Without installed them and nothing from Cydia
I mean installed from Cydia special applications in the theme and songs

[glossy sable]

Very probably.

[opaque mist]

@raw lark i believe all jailbroken devices are being banned

[runic niche]

@opaque mist source?

[opaque mist]

@runic niche every one here being banned most who jail broke and hackers resorting to get past jailbroken detection

just a thought nothing confirmed

[raw lark]

@opaque mist jailbreak is baaed??

[fair iron]

We ( Bangladesh ) facing loading problem we are do not enter the game and if anyone enter but they can not getting sound of there teammates..

[night cloak]

Plz subscribe to me in YouTube ( Sayed Rohullah Mohammadi )

[odd forge]

Hi Is there an active responsible person now

[rigid walrus]

I have a question Is there harm to having a jailbreak in the iPhone.

[leaden glen]

Is this controller gave me banned?

[strong rose]

When is there oceanic server

Sick of crap ping

[surreal turtle]

I've revived 5 teammates equipping a level 2&3 backpack yet it didn't completed in a classic squad match with friends

[slate rune]

Took me forever as well. At the end you get a sword skin for 5 days. @surreal turtle

[green crane]

why?

[night cloak]

Quick question is this season rank good I'm not sure what it means says I'm 10k

[opaque mist]

@night cloak that means ur overall ranking in the season combined of all tpp rankings

[primal furnace]

I need help

[light trout]

@primal furnace Hello! How can we help you?

[primal furnace]

@light trout

[neat grotto]

Why now amazon prime rewards hidden in italy region? I was able to claim the mask. Now i cant even find the loot page for the pubgm

[primal furnace]

This problem in Bangladesh server

[light trout]

@primal furnace Yeah, I hope the developers fix it soon. Also can you try that it only is happening with the game or the game's website is also not loading for you?

[primal furnace]

@light trout ok thanks

[still notch]

You could also maybe. Try using mobile data instead of wifi or use wi-fi if your on data. @primal furnace

[light trout]

@still notch It will still not work. It is regional issue.

[neat grotto]

@light trout what about my problem

[night cloak]

My game keeps freezing. Wtf

[odd forge]

Hi Is there an active responsible person now

[surreal turtle]

@slate rune lol seriously

[odd forge]

Hello we have the Klan of Level 9 and the Leader account has a band for 10 years how we can transform an addict to someone else in the Klan

[vital sluice]

The person with the Highest activity in clan will automatically get the leadership of your clan in the absence of current leader, @odd forge.

[odd forge]

@vital sluice Well we have been waiting for two months and no member has a rank?

[primal furnace]

@light trout another problem

[odd forge]

@vital sluiceHow long is the waiting time

[primal furnace]

This achievement locked in 45 days of 30 day..

Not increase

[vital sluice]

Not sure how long it takes, @odd forge. Is few members of the clan regularly active?

Once you miss a day, the count resets and it shows "45" as your Highest. But whereas the counter would have started from 0 again of you missed a day @primal furnace.

[odd forge]

@vital sluice Yes, almost all the members have left with very little left and bad activity

@vital sluice ?

[still notch]

You probably missed a day. It doesn't reset to 0. Bar remains at highest you achieved. @primal furnace

[primal furnace]

Okk thanks

[brave crypt]

Please someone help me , i lost my Facebook account so i can't open my game with Facebook, so i want to unlink my game with Facebook, can anybody help me ??

[still notch]

No problem glad I could help.

You cannot unlink social media accounts from memory. The best you can do is try to contact Facebooks recovery team and try to get your FB account back. @brave crypt

[vital sluice]

Sorry, @odd forge. I do not know how long it takes for the leadership to transfer.

[still notch]

If you hit the question mark at the top right you should be able to view how long it takes. @odd forge

[brave crypt]

@still notch but the problem is i talk to Facebook and they told that they can't give me back my account

[vital sluice]

Check this, https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984 @brave crypt.

[brave crypt]

What is that ?

[still notch]

A link to a pinned message.

[vital sluice]

It says how you can contact the help centre and also says that you can not unlink accounts.

[brave crypt]

How couldn't the developers or the people in PUBGM can't unlink my account with Facebook @vital sluice @still notch

[still notch]

It's to prevent account stealing using false evidence probably. Also leaving a backdoor if someone's account ever got hijacked.

[brave crypt]

Is that mean i can't play with my account anymore ??
I use ios phone and my account is already linked with Facebook and Google play
I can't just buy android device just for game
And my account have too much of skins and i really tired with my account

[still notch]

Same mine is linked with Facebook and Game center. I only have a android device sadly.

[brave crypt]

But this is a specially situation so must have someone can help with that i can give all information about me

[still notch]

Sadly there is no other way you can get it back being blunt. You could try using a smurf and contacting customer service/support as they might be able to help you but just maybe. And the 2nd resort is to contact Facebook again and try to recover it.

If you're really that desperate might have to get a android device.

[brave crypt]

I tried but no body answer me

I send maybe more than 40 email to the customer services

[still notch]

It's a loophole that is caused by linking and having no power to unlink. I know it's a pain but we really can't do anything else for you sadly.

[brave crypt]

There are many disadvantages in the company and this one of them and the most troublesome is the large number of cheaters

[still notch]

If I ever was in your situation I would be very frustrated as well. Cheaters always get banned.

[brave crypt]

And they getting more and more every day

Can you imagine we faced them in PMCO qualifications in Europe server

And i have some people i know them in game

[still notch]

3324 players were banned also last week.

[brave crypt]

The using hack to be in the qualifications

Yes but they banned the people have a weak hack

[vagrant onyx]

@still notch there is a huge number of cheater where banned in pc version while back ago

[brave crypt]

Not the important to get banned

Maybe you couldn't do anything but i just talking to you

[vagrant onyx]

@brave crypt if you banned you can make with new acc
but you have to start from 0

[still notch]

All we can do is hope the the Dev team handle all of them.

[brave crypt]

No i didn't et banned ever

[vagrant onyx]

@brave crypt just in example

[brave crypt]

I have played PMCO global finale prelims in Berlin 2019

But this time we couldn't just to be in the qualifications

[vagrant onyx]

@brave crypt sorry

[brave crypt]

Because of the cheaters

Inn Europe servr

[vagrant onyx]

@brave crypt yea dude cheaters have no skill
using cheat will make the game no fun

[still notch]

We know we are all players of the game. We all suffer the same as you.

Let's keep this channel for support you can discuss further about your opinions in. #chat or #622098914660712472 also if you want to have a proper chat about pubgm. #pubg-mobile.

[real horizon]

@admin

I am from Bangladesh and my game is not loading.. what's the problem

[patent sand]

My global teammates are cheater that's why I got banned for 7 days so guys can you help me how can I resolve my account now.

[opaque mist]

@patent sand wait 7 days

[patent sand]

But this is not my fault but I will suffering for that so.

[night cloak]

Server problems in Bangladesh, help

[sudden relic]

What is email to send video of hackers

[onyx cairn]

Check #613267301243944960 @sudden relic

[night cloak]

Not working. Dead!

Meanwhile in Tencent Corp.

Employees: afk

[opaque mist]

whaat?

[sudden relic]

So email for reporting hacker is - [e-mail]??

[onyx cairn]

@night cloak
I told you 3 different solutions for it, yesterday.
I'm wondering if you even tried one of them or you just want to troll again?

[sudden relic]

There's no other email there I Found

[onyx cairn]

Report hackers in game for fastest action.

[neat patrol]

No

[sudden relic]

I have video proof.. Ace duo player geting carried by hacker.. Want to send asap so ace player gets baned amd tier reset bfore he gets quonquror frame and title

[neat patrol]

It’s night vision

[night cloak]

@onyx cairn If the problem is not fixed I will keep disturbing everyone.

[sudden relic]

I already did but in-game report takes Time.. By then hacker helping ace players push.. These ace players get quonquror frame and title and after that a 1 week ban dosent really bother them

[night cloak]

Ban me and I will make 100 of fake accounts and I will disturb you more.

[onyx cairn]

Then try to fix it instead of trolling.

[night cloak]

So, fix the problem or tell them to fix it. Cause you are a staff.

[opaque mist]

@night cloak u hella impatient huh? u cant do anything else besideds pubg

[neat patrol]

LMAO!!!

[night cloak]

@opaque mist nah man, I just love PUBG.

[onyx cairn]

We're not responsible for your device. Just follow our guides, if nothing works -> #555492558428700682 .

[neat patrol]

Lol

[onyx cairn]

@neat patrol
What's your issue? Could you elaborate?

[neat patrol]

BRO

[onyx cairn]

@opaque mist move to #chat if you don't have any questions.

[sudden relic]

@onyx cairn please tell me fastest way to report hackers with proof so action can be taken against them and thier team mates bfore they achive their target

[night cloak]

@neat patrol respect the admin. Or get banned.

[neat patrol]

Wow!

Ok...

[onyx cairn]

@neat patrol
I guess you don't need help.
Please move to another channel to have unrelated conversations.

[split knot]

Hello, the voice chat aint working in pubg for all of my friends is this a global problem?

[neat patrol]

Bro what is your problem

[onyx cairn]

Check your last messages. @neat patrol
You should elaborate your issue, instead of abusing.

[neat patrol]

oh ok

Da

[onyx cairn]

@sudden relic the fastest way is to report them immediately in game.

[neat patrol]

Ok. I promise you I am not a hacker

[night cloak]

I have a very important question:

How do I write a bug report if I don't have any permission?"

[onyx cairn]

@split knot which device are you using?
Do you use Bluetooth headset or else?

Check the pinned message there, @night cloak

[neat patrol]

Lmao

[sudden relic]

Yeah it's not fast Enuf.. I report hacker with high jump fast car and what not doing 18 kills each game with a Kd of 30+ a week ago and he's still not banned..his team got quonquror title and not banned

[split knot]

@onyx cairn i am playing as usual i cant hear my teammates nor my teammates can hear me

So i had to use other app to vc

[onyx cairn]

The team works hard against hackers or cheaters, it may take a bit time to catch them, just wait patiently. @sudden relic

[sudden relic]

What's the use of catching them late when they have already achieved quonquror frame from a season and obvious they won't use hack anymore after they achive what they want..till next season they don't hack resulting in all thier reports being deleted and starting fresh again to push and get help from hacker for new season frame

[meager scarab]

Hello. Where are the gun skins which were supposed to be given to players in Tapie region if they subscribe pubgm youtube channel?

[onyx cairn]

Did you tried to reconnect your headset? Sometimes this simple trick helps me, too.
If you get a sound bug, please check #555492558428700682. Maybe someone else had it and you just need to upvote it. But feel also free to write your own bug report by using the form in the pinned message.
@split knot

[split knot]

I dont use wireless or bluetooth ;-;

[onyx cairn]

@sudden relic
This is nothing we can deal with. 😞

@split knot you can reconnect cables, too!😉

[sudden relic]

Kool then I guess m also hiring a haker for push.. Good game logic this is

[onyx cairn]

@meager scarab could you elaborate?
Special event or regional event?

[split knot]

This aint my problem its the problem of all of my friends me included ^^

[dense yacht]

help me i have revoked autorization of my facebook account now i want again use facebook for login how to do help

[sudden relic]

@split knot use discord for voice communication . Better then PubgM..solves all problems and makes communication and game play much stronger

[night cloak]

I want a solution to this problem
When I enter the server Middle East Do FPP I can not login ??

I waited 44 minutes and did not enter me

[meager scarab]

@onyx cairn
Where are the rewards of this event?

[night cloak]

13 minutes ؟؟

[onyx cairn]

@sudden relic

you missunderstood. "The fastest way to report a hacker is in game." doesn't mean that no one deals with that reports. Just we can't deal with the reports here in discord.
@meager scarab
we can only provide assistance to the global version. Please contact the regional provider of your game version.
@night cloak
Did you tried another matchmaking option?
Please get the Emulator role from #613267301243944960 and use #emulator-support for better assistance.

[meager scarab]

@onyx cairn I play on global version and this was regional event in global version.

[night cloak]

thanks

[sudden relic]

@onyx cairn I understand and I am sorry for loosing my cool.. On support msg it says email video as proof.. So I just want the email address..bcaz they didn't share email address on the auto support msg so I just want to do by best to make sure of reporting hackers asap with maximum proof to get instant action from support against them

[onyx cairn]

Upload your video on YouTube for example and send the link to them, too! It'll be much appreciated having more evident stuff.
@sudden relic

[sudden relic]

I have videos on YouTube I no that part but they said send to email and I need the email to send to when I send to support it has auto msg answeres ending topic after few Msgs

[onyx cairn]

#613267301243944960

[sudden relic]

Already looked there when u sent bfore.. There's no such emails there specific for reporting with evidence purpose

[onyx cairn]

At the bottom of #613267301243944960 , to find it immediately.

[sudden relic]

[e-mail] - this?

[onyx cairn]

You got it.👍

[leaden glen]

@light trout is this gave me banned?

[sudden relic]

Ugh I posted it bfore to confirm but u didn't reply on it..

[onyx cairn]

I'm sorry for it, then, there were a lot of messages. @sudden relic

@leaden glen yes it will lead to a ban.

[sudden relic]

Thank you very much for your patience and time with me..very very appreciated

[onyx cairn]

I have to thank you, feel free to contact us again, if you need any support. @sudden relic

[sudden relic]

@onyx cairn yes definetly.. Have a good day/night ahead

[carmine carbon]

@real horizon dude i managed to play and win one yesterday using vpn...

[onyx cairn]

Likewise! 😊 @sudden relic

[night cloak]

have u guys seen crew challenge ? in the finals all the teams are cheating 🤬

[patent sand]

My global teammates are cheater that's why I got banned for 7 days so guys can you help me how can I resolve my account now.

[surreal fractal]

@onyx cairn all the players from Bangladesh cannot log in to game..we have been facing this problem about 2 season. We had to use vpn

[onyx cairn]

I'm aware of that but unfortunately I'm not having any further informations about that. 😞
Maybe another Mod/Admin has it?

[carmine carbon]

Ya last season abt a month ago we could use vpn to login and disconnect and play as usual, but this time around its completely unplayable without vpn

[surreal fractal]

Can you do something about it? It's a huge problem.. This problem sometimes got fixed automatically but after some days it is keep coming back.

[carmine carbon]

Is it possible to bring this issue of Bangladesh to pubg headquarters so that they become aware?

[rotund marlin]

I linked my twitter to my pubg account and it wont let me change my pfp, how do i fix this?

??????

[grizzled lark]

It might take some time for it to get updated in-game, @rotund marlin. Kindly be patient.

[rotund marlin]

ight thanks jus making sure

[faint bluff]

any abdim there?

anyone from Bangladesh can't get into the game from last night.
solve the issue please.

@peak aspen @ruby nebula @night cloak

@night cloak no bro.
any single person can't get in.
Full of conplaints in Bangladeshi community.

[patent sand]

My global teammates are cheater that's why I got banned for 7 days so guys can you help me how can I resolve my account now.

[spring void]

@patent sand you cant you shouldnt be playing with hackers.

@night cloak refer to faq 2.9 in #481198147478224896

[patent sand]

@spring void I am not playing with hackers .when I am going to play with some globals this guys are also cheaters not I am going with hackers I hope you will understand what I will saying that.

[spring void]

@patent sand noone ggets banned for palying with random cheater, someone in your friends is hacking

@night cloak use english only, plus all accounts are banned reasonably

Noone forced you to spend those, even if you have proof you have agreed to TOS to accept ban for any reason @night cloak

@night cloak you WERE NOT forced to spend currency, plus there are a million things you could get banned from aside from cheating

[patent sand]

@spring void no bro this is the main problem anybody is not my friend that's why I will want to try recovery my account today. I am playing solo but when I am playing for fun in squad and random guys then maybe some hackers are cheaters comeand play with me that's why my account is banned for 7 days but this guys are not my friend. and why I don't know

[spring void]

@night cloak read it again THERE are A MILLION reasons you could get banned for

[night cloak]

@faint bluff There have been similar cases regarding the case in past weeks. Be patient, it will be solved soon.

[spring void]

You arent understaing, i am saying there are many reasons you could be banned for which dont include cheating, those reasons are in TOS link @night cloak

[dim yoke]

@bronze yarrow please help me bro,
Hey guys i am plague zeus from pubg id:513809262, i had been banned a few days ago for 10 minutes and again for a day, but today while i was playing with my friends, i got banned for 10 years. i have no aimbot on,and also no recoil.my ipad is jailbroken and i have replaced the active.sav file in pubg because my ipad doesnt support 60 fps on pubg.i replaced the file to get 60 fps.hope you understand my problem. i have spent so much money on this game and have gotten rare items. i dont want to lose it. please unban me

[shadow venture]

Loading issue face 2 day

Bangladeshi pubg player didn't playing about this issue

If i connect with vpn it's work but without vpn not word totally stuck in home screen fix it issue as soon as possible

[night cloak]

@shadow venture use dns jumper