@night cloak How I communicate with them ?????
#questions
clever grotto
storm flumeBOT
You can contact the customer service via the game settings, @clever grotto. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
lapis horizon
How can i download the beta version
storm flumeBOT
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @lapis horizon.
undone compass
@storm flume my Facebook was hacked which was the only way to login in the game. I've recovered my Facebook and I can access in the game but he also linked his gmail accout to my Game accout. Now he is blackmailing me for money. I need help to unlink that accout. If you need any kind of verification or proof that if this accout belongs to me I can provide that. I've already talked to the in game customer service but didn't get helped. Please help to unlink hackers gmail.
night cloak
@undone compass What you're gonna do is login to game, open settings and contact customer support. And tell them to "revoke access of the Gmail account." Make sure not to write something else to avoid delays. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
Attached is a screenshot to bypass the bot at the beginning.
Essay incoming
Dude
clever grotto
@storm flume and @night cloak thenks .. i don’t know about discord .
just i want reason my account why they banned me last night
( i playing pubg mobile from season 1 and from season 3-4-5-6-8 i was conqueror, so how i can play hack in my account, i am professional player
my ID : 5106535460 )
please i want your help and thanks for support me
night cloak
let me help you type that
u just wasted 20 minutes for nothing,congo
@clever grotto We do not have a direct answer to your query. 10 years of ban can cause for breach of ToS. You might wanna read https://www.pubgmobile.com/terms.html instead of typing paragraphs here.
Hi i got banned 2 hours but I don’t know why
''instead of typing paragraphs here'' thats kinda rude but ok ¯(°_o)/¯
@night cloak Maybe you were actively leaving matches from the start island.
@night cloak Better than a mute.
is that a threat
ರ_ರ
@night cloak Do you need any help?
yes
Please state.
I got banned in the game I’m using iPad 6 iOS 12.4.1
nah,i think im good,Thx for asking tho
@night cloak This ban has nothing to do with device. It's a ban people get for the stuff I mentioned in my previous message.
mystic oriole
i can't download maps bug???
Nothing can be downloaded 0/0 mbps :\
wet pollen
My account was blocked for no reason
blazing saddle
Hello, @mystic oriole
This drive contains ingame files of all three maps :
•Miramar - map_desert
•Sanhok - map_savagemain
•Vikendi - map_dihorotok
If someone in the faces issues like :
-> "Cannot download map ingame"
->"Getting (!) Error while trying to download map"
https://drive.google.com/folderview?id=1-3NKxcGAKXGEy_YmpKBkbJfNcs_dGgQa
Guide to manually place the file(s)
Step - 1 : Download the file(s).
Step - 2 : Go to Internal Storage -> Android -> Data -> com.tencent.ig -> files -> UE4Game -> ShadowTrackerExtra -> ShadowTrackerExtra -> Saved -> Paks
Step - 3 : Paste the file(s).
Step - 4 : Restart device and enjoy the maps.
Note : This solution is only for Android mobile users.
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @wet pollen. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
mystic oriole
@blazing saddle for emulator :))?
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @mystic oriole.
clever grotto
@night cloak @storm flume so no body here I communicate with them ??
frozen shell
Crew challenge full hacker disqualified because of them
No support to talk with ut no responding emails
dense flint
Hi
clever grotto
i dont play crew challenge !
dense flint
I need help
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @dense flint. Remember to read through #481198147478224896 before asking questions in the support channels.
bold siren
I am sorry to hear that, @frozen shell, but we cannot do anything about it, report them in-game.
dark tinsel
How often do the Crew Challenges start?
wet pollen
My account was banned 10 years injustice and without any fraud programs and this thing may never be on such a large company This is really injustice.I regret downloading the game pubg mobile I have spent my money and everything went without any reason
frozen shell
No no i just leave the game thanks for cod
Pubg are losinng players evryday sorry for that
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @wet pollen. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
@clever grotto Unfortunately, no.
clever grotto
@night cloak so I continue with them with gmail ( feedback) ???
night cloak
@clever grotto I think think they have a gmail. Better contact with them in game.
clever grotto
i can’t continue with hem in game , just i want know why they ban me , i read information 2.9 but i don’t do any mistake ?? @night cloak
night cloak
@clever grotto Please file a claim to learn more. We cannot help you with the reason
storm flumeBOT
harsh7il#3382 was muted | advertising
clever grotto
@night cloak thanks and sorry 😊
dark tinsel
How often do the Crew Challenges start?
steady scaffold
Is it possible to delete the Facebook link to the game and stay only on Gmail because my Facebook account has been hacked؟؟
viscid estuary
guys i'm getting ban when i try to open the game i'm living in egypt how could i fix this problem please ?
night cloak
Can you provide screenshot @viscid estuary?
viscid estuary
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @viscid estuary.
viscid estuary
@night cloak i'm getting ban because of connection
but my internet connection isn't bad
night cloak
Check your Wifi. Restart your router maybe.
viscid estuary
@night cloak i did that twice but it doesn't work -_-
night cloak
Check pinned message.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @viscid estuary:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
eager bridge
Hello, I want to suggest you make and announcement or something every time I play South America Server I am always killed by my own team and they are just hateful towards people and down right disrespectful. I have tried bringing the issue up on discord chat and PUBG support. But no one seems to get messages. About ready to stop playing because of all the hate and misconduct. Have talked to my friends and lots of them have left for that reason and because of to many very young kids playing and being disrespectful to everyone and the language is just disgusting. 25 of my friends quit play and the have told everyone it getting to be an issue and I am not enjoying the game as much anymore.
craggy blade
Explain please 😁
spring void
@craggy blade what is the issue?
craggy blade
@spring void White ghillie suit in Erangle
spring void
@eager bridge so what is exactly wrong or the issue here? What would you like to happen? I dont understand your question
storm flumeBOT
Hello, @craggy blade!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
craggy blade
Seriously, it's a bug. 😒
I just want to know how to get white ghillie suit in Erangle???
spring void
@craggy blade you get it through the same way you get the normal one, through air drops. I thought it is a bug as it shouldn't be in erangle as it is of no use
eager bridge
@spring void I guess I really don’t know what should happen. I am just wondering what can be done besides reporting and not knowing the outcome of reporting someone. I don’t really report anyone but I am tired of being killed by own team and lately it has been a very common occurrence
spring void
@eager bridge so the player who does friendly kill gets his merit deducted and when it drops to a certain level he cant play duo or squad. Repeated offences may also result in ban for them. If it keeps repeating i suggest you to either play without auto matchmaking or play with friends
twilit arch
Merit system is useless lmao
eager bridge
Yes I under that. However lately it has been more than friendly fire. My last match just a few min ago it was intentional. These people will chase you down as a team and kill there own, I have encountered this on different regions and servers. It quit a big problem
spring void
@twilit arch we have a separate channel for unneeded comments and it is called general chat
@eager bridge dont play with them, they will get banned from duos and squads anyways
eager bridge
Ok @spring void Thank you just wanted to bring it to the attention of support group. Much appreciated
tired fractal
When will beta come out?
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @tired fractal.
spring void
@eager bridge i will forward your suggestion too
eager bridge
@spring void Thank you for your time. Have a great day/evening
spring void
👍
quiet kite
Any news when erangel v2 is coming out in pubg mobile?
raven wadi
If i am not wrong beta & game of peace version have canted sight
So is there any chance that we'll get it too
mossy harness
How can I report a hacker
storm flumeBOT
Hello, @mossy harness!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
surreal mural
Hlw i need your help
vagrant onyx
@surreal mural what is it
celest shadow
How may I help you, @surreal mural?
surreal mural
My fb id is hacked.how i unlink pubgm from hacked fb id?
vagrant onyx
@surreal mural you cant unlink for now
but you should ask for a revoke access.
surreal mural
@vagrant onyx any contact mail?
celest shadow
Hello, @surreal mural. Please refer to this message:
https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984
vagrant onyx
@surreal mural yes
heady bloom
Fix your shithole game now
Every time I shoot zombies I got drowned
I swear to god After I finish downloading COD mobile
crimson kite
support has been silent all day, what should I do?
brisk knot
Game crashing 😐 don't know why from today I even can't complete 1 classic match.
spring void
@heady bloom try ro repair from login screen
@wind garden how may we help you?
@crimson kite what was your issue?
median wasp
@spring void is beta out yet??
wind garden
spring void
@brisk knot how much ram do you have? Make sure to clean ram before playing
@wind garden what is the issue?
storm flumeBOT
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @median wasp.
brisk knot
@spring void I tried. But still
spring void
@brisk knot how old is your device and how much ram does it have?
wind garden
falsely block my account
brisk knot
@spring void 4GB ram and 1 year old
crimson kite
@spring void I wrote today in the morning in those support, my account was blocked for nothing. I play from season 2, a lot of things and good statistics, but just like that they gave a ban ...
wind garden
How long should I wait for the support to be received
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @crimson kite and @wind garden. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
crimson kite
@spring voidI already wrote to them, they are silent all day
spring void
@brisk knot weird did you try to reinstall? Also make sure their no third party or disturbing app in background
@crimson kite just wait, unfortunately we cant help that
crimson kite
Ok
paper gorge
Any news about pubg mobile API ?
spring void
Api? @paper gorge
wind garden
I mean, what in one help me
paper gorge
@spring void Developers API
spring void
Done now wait for answer if they dont answer make a new account @crimson kite
@paper gorge what is API?
wind garden
Or once I see a game without customer service
storm flumeBOT
You can contact the customer service via the game settings, @wind garden. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
wind garden
No one answers you laugh at us ...؟
spring void
@wind garden just make a new account, we cant help if they cant
wind garden
Thank you, dirty game
crimson kite
@spring voidin the sense of a new account ?? games ?? I have so many things there, but there’s nothing to block ...
spring void
Forget about clothes and stuff, if you broke TOS you face consequences. So just make a new account @crimson kite
crimson kite
@spring voidyou don’t understand, I’ve been playing since the second season and the account is important to me, donat was also there, and you say "make a new account
hexed jasper
I know u cant do anything and i reported them in game
But can i share a photo
Look at the kd
serene parrot
I’m having problems signing into my correct amazon prime account I have both removed PUBG from the wrong amazon account in the amazon settings but still can’t resign into a different account. I’m trying to collect the amazon exclusive loot. I dunno wut to do at this point
slim thunder
مرحبا
storm flumeBOT
Please do not use any other language aside from English in this channel, @slim thunder. Refer to #613267301243944960 for language channels.
spring void
@slim thunder how may i help you?
slim thunder
How I can remove facebook link on pubg ?
blazing saddle
It is currently not possible to unlink social media accounts, @slim thunder.
royal niche
so now no one help me about ban
quick mauve
Hi Are you considered cheating tools
spring void
@slim thunder is link amy other social media account and ask CS to revoke access to facebook
@quick mauve if you dont connect other end with something unfair, no you wont get banned
quick mauve
Are hi consdidered cheating tools
spring void
@royal niche we dont provide support regarding banned accounts
hollow dust
@slim thunder bro make sure you connect your Account with Google Account or Apple id
spring void
@quick mauve can you explain what do you mean?
noble flume
Im using snapdragon 665 with adreno 610 but still in my phone pubg is running in balanced settings please help my device is oppo a50 2020
night cloak
It's running on balanced as it is a phone from oppo
quick mauve
@spring void ı conncted with the charger and headphones
hollow dust
Guys mirror app are save for streaming? Or my Account will get Banned?
noble flume
@night cloak what about in asus zenfone max pro m2
spring void
@quick mauve you can that isnt harmful at all
night cloak
Well it should go upto hd as it is running android one with snapdragon 660
I also have the same processor but on Mi A2
It runs on hd
noble flume
@night cloak cod is running in ultra graphic and ultra frame rates but only pubg is running in balanced in my oppo
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @bold badger. Remember to read through #481198147478224896 before asking questions in the support channels.
noble flume
Please tell why pubg is running in balanced in my oppo a50 2020 having snapdragon 665 adreno 610
light trout
@hollow dust Hello! Any application you use on your phone is safe as long as it complies with the rules of the game
spring void
@bold badger account security is your own responsibility, ask facebook support. The last option is to contact ingame CS and prove to then that you own that account
quick mauve
@spring void I am very tired of the game 4 accounts have been banned just to skip 10 killed
hollow dust
@light trout thank you for the answer
noble flume
@night cloak what is bagt my friend
spring void
@bold badger it was your mistake keep trying you will get it back hopefully
light trout
@bold badger Also please avoid mentioning the Community Team members.
spring void
@quick mauve if 4 accounts have been banned then it is definitely due to an issue or all 4 havent been banned without reason
@bold badger we arent affiliated with tencent and there is no phone number
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak and @noble flume.
spring void
@night cloak stop encouraging users to use unauthorized apps ingame. It may result in a mute
noble flume
Please tell me what i do for this bad graphic quality problem
zinc crypt
How to complete day 2 mission
night cloak
@noble flume May I know which device you've?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @zinc crypt:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
noble flume
@night cloak Im using oppo a50 2020
quick mauve
@spring void Think for no reason I couldn't find a reason
night cloak
@noble flume SD 665, 610 and iPhone 11 aren't optimised yet. These device and chipsets will be optimised in coming update.
noble flume
@night cloak will then hd quality will be open
night cloak
@quick mauve I think your query was answered yesterday. Please avoid repeating questions.
@noble flume Very likely.
royal niche
@spring void now if you can send me someone to get my account again because i'm not a hacker and im only paid for that uc 3000$ or give me my money and i'm player in season 2 i have all think i have m4 i get my m4 to level 7 max so why you banned me i don't like hacker and i don't play with any hacker
paper gorge
Any news about Developers API? How to access pubgm matches/players/telemetry data
night cloak
@royal niche Well, you agreed with the ToS that everything you spend in game is non refundable.
@paper gorge No news.
serene parrot
Question ?
royal niche
@night cloak okay if you can tell the company get me my account again why i get banned without any cheating or any hack
night cloak
@night cloak This bar represents your max streak, not your current progress. Basically it means, you got a mythic item on your 186th crate opening. Sadaaaa
royal niche
and don't tell my go talk ToS because it's all bot ant a person
night cloak
@royal niche It's a misconception thinking you get ban for cheating or hacking only. There a tons if other reasons too. You might wanna read https://www.pubgmobile.com/terms.html to learn more.
steady prism
lmao fix your game tencent.
royal niche
so my friend play arcade sniper mode he only kill one player with m24 he get banned for 10 years
steady prism
lmao that's normal my dude
night cloak
@royal niche For example, if you get arrested by cops while you were cooking, doesn't necessarily mean you got arrested for cooking. It's pretty much the same with their ban. Just because they were playing the arcade mode normally when they got the ban message doesn't necessarily mean they got banned for no reason.
spring void
@royal niche he had soemthing which was not normal, all accounts are suspended fairly. end of topic
night cloak
@steady prism Aloha! How can I help you?
steady prism
everything
night cloak
@steady prism Please elaborate.
royal niche
@spring void you mean he is a hacker ok her kd its 1 and most kill it's 6 tell me about that if he hacker
night cloak
@steady prism Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
runic niche
@royal niche we can't help you here. contact support. complaining here won't do anything buddy
spring void
Who sais he is hacker? There are other reasons as well. All accounts are suspended fairly @royal niche
night cloak
@royal niche Please use #pubg-mobile for further discussion, @steady prism.
royal niche
i'm not i hacker because i'm pro player but i will now become i hacker because i lost my account it's all think for me
runic niche
we told you multiple times, it is not necessarily for hacks
royal niche
okay thank you for nothing tell your company you will lost all think
night cloak
You're welcome, have a nice day!
runic niche
will lost all think
night cloak
@night cloakWhy the company does not stop the viewing mode in the game .. A number of players activate hacker on a computer and open the viewing mode in their primary account and find out where all the players this way
@night cloak The devs are very much aware of the issue and soon there will be some limitations introduced, be patient.
@night cloakThank you so much
hollow gull
Hello, my account was banned. It’s a definite mistake cause I never violated any of the pubg mobile community guidelines. I never cheated, hacked and I’m very respectful when I play. Can someone please help?
And when I contact in game support I get the same generic answer with the issue still unresolved.
north rose
shell garden
@hollow gull unfortunately, in-game support is the only way to get unbanned. there are some workarounds to the automated reply system, but even getting through it, you will have a less than 10% chance of getting unbanned.
If you would like to learn about the workarounds, DM me some proof of legit gameplay?
@north rose what are your login methods?
silent rapids
now if you can send me someone to get my account again because i'm not a hacker i'm player in season 2 i have all think i have m4 so why you banned me i don't like hacker and i don't play with any hacker
shell garden
@silent rapids no one here, not even the tencent employees, have the authority to unban your account. best you can do is to gather some proof and contact customer support. unfortunately, this is a natural consequence of Tencent trying to do more with less - with insufficient employees actively working on the cheating epidemic, they can either ban a few cheaters or ban a lot and leave many legitimate players misbanned as a result
royal niche
if someone get ban for get here Account forever
narrow marlin
I recently got banned too because i cheated they said , With 10 years ban 😭
distant kiln
What's the email to send a video to prove someone is using hacks?
royal niche
@narrow marlin forget your account bro
narrow marlin
@royal niche I've been playing this game since season 1 even before they came out i played the chinese version, how could i forget about it?!?
royal niche
@narrow marlin you cant get your account again if you banned for get to back you account again
shell garden
@narrow marlin what level is your account?
royal niche
bro if you are pro player you will get banned for 10 years @narrow marlin
shell garden
@narrow marlin please check your DMs
it's not an autoban from the # of kills you got. I had a 33, 33, and 34 kill game in ace squads all last season and I'm not banned
royal niche
my level is 73 only in season 2 i played 584 games and i killed 1629 kill in season 3 i played 2872 games and i get conquer i killed more than 4000 i get ban in one gem i killed 27 kill i get banned for 10 years
inland basalt
I keep getting this message every day using my Twitter account
Every day I get termination for 10 min in the middle of the game without any further notice and ruins my run
How to prevent this problem now started to bother me
cyan sphinx
oblique hearth
Pls tell @bold siren
night cloak
I'm sorry but i can't interfere since im not a staff member ;-;
bold siren
The official beta is not out yet, @oblique hearth. It will be announced when it is.
oblique hearth
How to download beta version for android
storm flumeBOT
Please refer to this channel's pinned messages for further information, @inland basalt:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
oblique hearth
many people are playing like powerbang
distant kiln
Does anyone know the answer to my question? I need the email to send a video to prove someone is using hacks
shell garden
@distant kiln the email is in #613267301243944960 at the very bottom line
distant kiln
@shell garden thank you very much
shell garden
np! thanks for helping in the fight against cheaters 😊 @distant kiln
distant kiln
@shell garden I'm scared because I recorded her telling me she's using hacks and I guess I could get banned for 7 days because I was playing with her up until she told me
inland basalt
That does not help my situation
shell garden
@distant kiln that's really awkward, idk what to say. You have to make the choice yourself
keep in mind that tencent will likely not take that into consideration, and you may get banned and have no luck in telling your side of the story.
inland basalt
I want to stop the game from giving me data has been changed and lost connection when there is nothing happening in background
What is the email of pubg
oblique hearth
What the faxk no one telling me how to download beta no help very good
inland basalt
I want to send them screen shot of my problem and help me solve this issue
Any moderators online
shell garden
@oblique hearth because it's officially closed and your asking in a semi-official support channel. officially, you can't get the beta anymore and have to wait until the next announcement
distant kiln
Guys, someone gave me chicken/popularity but it did not appear in my top 10. It was registered to my global popularity but not to what this specific friend gave me , total.
Do you think it's worth messaging the customer service? I didn't need popularity, I just needed this guy to be my top 1 and it's really annoying
tame ferry
Hi
shell garden
@inland basalt more likely or not, the customer support email won't help you. you did both the pinned message's suggest fixes already?
@distant kiln that's up to you but personally I dont think it's worth the trouble... unless it's like. tens/hundreds of thousands of chicken from UC
tame ferry
Guys my account was connected only with facebook but the facebook hacked and changed there email i cannot get it back the facebook because I reported and got disabled, now my account is not connected with anything could i get it back for myself?
distant kiln
it was 130k chicken and he had previously given me 120k. It got stuck at 120k ad didn't get updated to 200k+ .. only my total chicken went from 600k to 700k but not the amount he gave me
shell garden
ya, I think it's worth trying to contact CS. that's real money being spent and they should have some sort of obligation to respond to it... although don't be surprised if they don't help
@tame ferry generally there's no luck in that case...
distant kiln
ok thanks for your opinion
copper kindle
shell garden
there's no other place
you can send it to the official email, but it as effective if not less so than the in-game CS
tame ferry
@shell garden could you help me please?
shell garden
@tame ferry i can try, but the only way to do it is through facebook. in-game customer support cant do much in these cases
is this your personal facebook account or just one you had to login for games?
bold siren
shell garden
@tame ferry i hope your email doesn't share your facebook password and has also been compromised, otherwise getting your account back becomes really, really difficult
tame ferry
@bold siren i know but he hacked my yahoo mail and i got my yahoo back but he changed my facebook email for that i got trouble i can give you my id and my user name in game if you can help
shell garden
@tame ferry again, NOBODY here can help you directly link or unlink social media accounts from a PUBGM account. If you want to take a shot at that, do so with in-game customer support. However, it is very difficult to prove this type of thing to customer support, and would lead to people trying to hack other people by saying they were hacked. Thus, generally, they will not help you in-game and you must proceed and try and retrieve your FB account
@stable ether looks like a KR/JP exclusive item
stable ether
okk
shell garden
@tame ferry it is still possible to retrieve your fb account despite the changed email. i can help with you with the process via DMs, but you may need to show FB customer support some sort of verification in the form of ID or otherwise
tame ferry
@shell garden i know bro but that’s official server for that i asking thats no one can do anything
I cant signin into facebook there email and name and there everything changed
night cloak
In event I am not able to see iPhone 11 event or any Indian event only I get in-game email message about events help me plz
gray merlin
I thought yall gonna close down
Isn’t this the hackers corporation?
This stupid game is the worst ever I’ve come across man! There’s more hackers than fair players ! All their leadboards are hackers and they know it too but yall banning the wrong people !
Not blue hole entertainment ! It’s just a hacker hole entertainment
prime rain
Hello
gray merlin
Yall sayin yall working day n night to satisfy the players but man yall failing terribly
celest shadow
@real basin | Today at 4:26 AM
why pubg not bann indian most wanted hacker YAMRAJ?
he also run youtube channel , he had sell her hacks in live streem. why pubg not look the issue, why not bann them?
dear @Piston 🎃 please check one more youtube channel DesiYT is live now, they are use hacks and sell the hacks live
Hello Pulak, I recommend that you have the channels reported via the YouTube reporting option. We dont deal with hackers or cheaters here.
gray merlin
I uninstalled the game and I’m gonna campaign everyone to uninstall n stop wasting their time playin this stupid @$$ game
What else do u deal with? @celest shadow sleeping with eyes open is all yall doin all day ! Man just kill yor self rather than sending the same template message again n again
shell garden
yikes. the staff here are unpaid volunteers who don't work at tencent and just try their best to help people out.
celest shadow
If you do not have any query or issue to be presented, I kindly request that you move to any related discussions channel (#chat, #622098914660712472 or #pubg-mobile), @gray merlin.
Indeed, @shell garden.
shell garden
I feel so bad for y'all, it honestly feels like there's more people like that then there are people who genuinely thank you for helping out 😢 @celest shadow
celest shadow
Likewise, @shell garden. I appreciate you helping out in the support channels as well. 😃
Alright, let's keep the channel within its topic.
real basin
one more hacker youtuber RaVaN
celest shadow
As I have mentioned before, you can report their YouTube channel via the report option built-in YouTube, @real basin.
real basin
dear @celest shadow We posted lot of Report, but why pubg not look the matter? how many youtuber id you need? they are use hack in live stream.. see one more name MASTER ROYAL. why pubg not take a legal action against the hacker streamers???? they are sale hacks live... that is pubg ???
tranquil summit
I have noticed recently since the S8 that there are lot players got 10-year ban without breaking the rules.
But there is a vip hack that exposes the user to ban, but the ban moves to a random innocent account and this is very dangerous.
Anyone noticed that?
prime rain
My account in twittrr of the game stole by someone and related to Korean virsion then I restore it but I got banned when I open it but he still can access to korean version and play @celest shadow
gray merlin
@celest shadow that’s what I said ! Instead of sending the same damn template and flirting with the bihh @shell garden what else u doin to contribute to this crisis?
We don’t want people to fend us off saying u guys don’t deal with hacker problems here if u don’t deal then where’s the topic ? Saying REPORT HACKERS HERE ? Why do u exist ?
If u are online and doing unpaid labor don’t cry about that to us u dumb crap ! We here to report ! We sayin hackers are causing a havoc so just forward this complaint text to respective department or don’t reply at all cuz we don’t wanna see yor lame @$$ template OVER AND OVER AGAIN ! get it ? Damn yall so irrelevant and useless as f@ck
night cloak
We don't do that here. Also being kind to someone helps to not to hurt their feelings.
gray merlin
Why do u exist ? Man ? There’s no point if u don’t rectify the very basic crisis why else u need to be representing PUBGM here ?
ripe spade
lmao can you just mute him, he probably broke all sorts of rules already especially with the "kil yourself" segment
he's obviously 11 from the way he talks, his name, and his profile picture. it's ok ur brain's still on the process of developing
tacit kiln
Wait is trading accounts illegal? @night cloak
celest shadow
Yes it is illegal, @tacit kiln. It is against the Terms of Service.
gray merlin
@ripe spade wow we have a psychiatrist here clapp ya hands yalll we hav a PHD psychiatrist here
tacit kiln
Oh ty
night cloak
There is separate department to take care of hackers which is not in the server. Customer service is only way to interact with them for now. We are not PUBGM representatives, we just moderate the discord server.
ripe spade
psychiatrist prescribe medications. you have the wrong profession in mind
gray merlin
@night cloak either way u are responding on behalf of PUBGM !! Don’t be point less !
gray merlin
@ripe spade well u figured my age out (terribly wrongly) and instead of taking down my queries to forward to someone you just actin like a bi(hass bully
night cloak
If you have any query just state it here.
ripe spade
how am i the bully lmao. i wouldn't bully a 6 year old.
also psychiatrists have MDs not PHDs
most people without a middle school degree also don't know this so don't worry about it. just helping you out 🙂
celest shadow
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about hackers or cheaters in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
All the information on the matter can be found in subpoint FAQ 5.1 in the #481198147478224896 channel. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint, @gray merlin.
prime rain
Hackers r playing right now without any problem
gray merlin
@night cloak u crap I’m not talking nonsense I’m frustrated cuz every season I try to reach conqueror and it’s impossible to get thru after crown 3 cuz it is damn obvious all of your leadboards are filled with hackers ! If a mobile game is filled with hacker leadboards ! It is a really sensitive issue that has to be rectified ASAP ! But here yall running discord server with no section to report hackers
And all u hav to say to someone seeking help is we don’t do that here ! If u don’t do that here what else u do? Eating cereal ?
Man be reasonable yall suck for not having a report hacker section
jolly forum
@celest shadow Guys I have a problem ... I play on the iPad iPhone .. I am high and suddenly .. appeared to me your data has been changed and the connection was disconnected .. When I return to write me we have ended the connection because of an error in your customer data ... What is that
And I play on the iPad and there is no additional program only game pubg
prime rain
@jolly forum you got banned for 10 years ?
celest shadow
As mentioned before, you can use the in-game reporting system to report any hackers or cheaters you may encounter, @gray merlin. There is nothing else we can help you with here. In addition, you may have a look into #news as they release a partial list of all the banned hackers/cheaters weekly.
jolly forum
@prime rain Not just an hour or 10 minutes I do not know, but this is the first time it appears to me after killing Squad
celest shadow
@jolly forum, have you updated your software?
prime rain
@jolly forum some people got 10 years
gray merlin
@celest shadow and FYI I never got banned check to facts ! U bichz will intimate the ignorant guy that operates this server to hav a section for reporting hackers ! If this is PUBGM’s official discord server then there should be a section to report hackers cuz I’m not in LA LA LAND MAKING THIS HACKER CRAP UP ! I’m stating the actual problem that each and every player is facing just do that
No use in sending the same template over and over and over again man! Screw u
jolly forum
@celest shadow @prime rain But whenever I enter the lobby it shows me immediately the data has been changed and disconnected and the ban is back 10 minutes. I swear I have never used anything at all. And I play on the iPad iphone
gray merlin
@jolly forum u definitely tried to hack and mess with the temp files and tried to bypass that’s why u got banned so stop whining and stop playing PUBG
jolly forum
@celest shadow Yes it is the latest update swear It is the first time this happens in 5 seasons
royal niche
i get banned for 10 years @prime rain
prime rain
@jolly forum I belive u thats happend every day for notmal players
@jolly forum also 10 years without any reason
mystic token
Please help me my account has been banned 10 years
jolly forum
@gray merlin
celest shadow
@jolly forum, is it iOS 13.1?
prime rain
@royal niche leave ur account for ur son or grand son bro
royal niche
i get ban to bro @mystic token
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @royal niche @mystic token. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
royal niche
@prime rain hhhh right
jolly forum
13.1.2 @celest shadow
prime rain
Every one here got banned the questions is all of them are hackers or cheaters or this problem of larg company?
haughty cypress
because cod mobile got released and they abandoned this game probably @prime rain
both games are under tencent anyway
celest shadow
@jolly forum, could you try reinstalling the game?
royal niche
@celest shadow only i'm update my phone and i open it pubg mobile without any game and anything get me band for 10 years
prime rain
@haughty cypress all of people will go over there
jolly forum
I swear I proved this again @celest shadow
royal niche
bra beija basha to 10 sala band nabo ea @jolly forum
celest shadow
Please read subpoint 2.9 in the #481198147478224896 channel, @royal niche.
@jolly forum, I'm not really good with iOS devices - I would recommend that you try reinstalling the game.
real basin
FAQ 2.9 - Why has my account been suspended, and is there a way of retrieving it?
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons include, but are not limited to, use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools—to modify or manipulate the game or its functionality; purchases from third-parties; refund fraud (forced refunding through Google or Apple), and use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator. This gains an unfair advantage over other players and is not supported by the game developers.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.
Note: Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.
royal niche
without advantage i'm reading 1000 time
mystic token
I asked for the file claim but no one responded
prime rain
@mystic token u have to wait for one month at least
mystic token
@prime rain Is this a court?
night cloak
Calm down guy you not the only human on this earth trying to clicking the file claim button and complaining no one responded
be patient
mystic token
For more than 10 days I have been waiting
covert hound
So I have an issue where when I switch from driver seat to passenger seat the right side of my screen does not work so I can’t look around or aim, has anyone experience this before and how to fix? Before saying repair game I did try repairing game it doesn’t work lol
night cloak
you me human them human, it's not easy to respond people that fast, it's understandable
Idk it happens to me weeks ago, idk how I fix it I just clicking things maybe I click the map and it fixed lol @covert hound
prime rain
@mystic token Lahi glabal court bro
ripe spade
@covert hound use a default control scheme that you don't normally use and see if it works. if it does or doesn't lmk so i can help other ppl next time
i do believe some obscure bugs are due to control layouts
mystic token
I just want to know why my account has been banned
covert hound
Just tried a default control scheme doesn’t work @ripe spade
mystic token
i don't use a cheater
ripe spade
rip, thanks tho
first time i've ever heard of that one
night cloak
@mystic token sorry nobody can help you here, all you can do now is file claim
covert hound
It’s annoying af I can’t seat switch on people
night cloak
When it stuck can you click the map? @covert hound
mystic token
@night cloak no one responded
covert hound
Yea I can click map but that doesn’t do anything it’s just like the aiming that doesn’t work
night cloak
@mystic token as I said no one can help you with ban here, file claim is the only option for you
prime rain
@mystic token u wont get answer
night cloak
what can I say, I do hate them but it's a free game they said
formal locust
Can anyone help me please ? Is there a certain tier level someone needs to be to play with say ace tier players ? I can’t seem to invite a friend who’s new ? Please tag me. Thanks
prime rain
@mystic token ur soul still with u forget about money
night cloak
I think you can't invite a player that's new I mean like if he/she just created that account @formal locust
You can't play with him/her unless that player is reach LVL 5 or 10 I think
mystic token
غي زومل هذه ببجي
night cloak
@lime juniper Hii, I play TPP most of the time but sometimes i want to play FPP but the thing is thats holding me back is that i play claw in TPP & i have to set the controls for the FPP which is in 2 fingers... Which is very annoying bz as u know a little diff in controls set there is big impact on gameplay. So i req ADMINS to take this to developer can they add something to just copy the same controls as TPP to FPP in any layout wheather it is layout 1, 2 or 3. I think this (means the control setup) is the main problem thats why many of the player prefer to play TPP rather then FPP bz the reason is simple that is the control setup is diffrent then the TPP. Plz can u add this feature in nxt update this will be a huge help to me & other players too that they want to play FPP but cant play bz of the controls setup is different. Just think about it if u guys add this to the game from nxt season u guys can also give some RP missions like play 10 match in FPP etc etc this will be a huge in long run plz just think about it..🙂😉
I see a lot and i mean A LOT of wrong stuff/info up there,but i aint gonna interfere.ರ_ರ
opaque mist
Ok
sacred vale
I need help please
It's my birthday and I spent money on the game and it's not giving me the UC. Further it gave me no email receipt like it usually does, but it took my money!
neon meadow
I keep receiving data has changed message everyday and it log me out of the game and ban my account for 10 mins.
I saw a Youtuber talking about the same issue with him
I followed your ruled but here is what happened:
First of all I was using mobile data
I made the automatic time as advised and still I faced the same issue
This is very frustrating, I don’t know what to do and when I file a claim no one answers!!
Btw this game I had 0 kills as some people say this happens if someone reported me
sage briar
please help
I got banned in the middle of a game without doing anything wrong or illegal
I've been playing this game since the launch and this never happened to me
opaque dawn
how difficult is it to ban hackers in cc
anti ban system in clash of clans is better than this trash
sage briar
what the hell again !!!!!
golden forge
💯
prime rain
Some people need help nd other proud of thier rsults
night cloak
how do i set my joystick to moveable?
slow tangle
Hi..
I am able to peek and open scope but unable to do peek and fire even after enabling it.. It just peek and open scope and thats it
glossy sable
@sage briar I got banned in the middle of a game
Check the pinned message about it, Data error with your client.
Follow all instructions.
@golden forge That goes to #media.
@night cloak @night cloak
Go to Settings -> Controls. There's 3 layouts you can choose from.
@slow tangle I am able to peek and open scope but unable to do peek and fire even after enabling it.. It just peek and open scope and thats it
Go to Settings -> Basic.
There's aPeek & Firetoggle, put it to Enabled.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @sage briar:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Hello, @opaque dawn!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
coral leaf
@opaque dawn man just report them they cant just immediately ban them when they in lobby 😳
glossy sable
wild moon
twilit arch
@sage briar I got the same exact message and got kicked out and received a 10 minute ban. A Youtuber just posted a video of why this is happening and it's because since the ban wave they've added a new anti hack system where if you get reported many times during the game you will get kicked out for 10 minutes and your game data will be investigated to check if you're hacking. If you're innocent you'll be allowed to return after 10 minutes. However, I heard that you could get banned for 10 years if you receive a 10 minute ban multiple times which I don't understand why...
kindred tangle
Hello , why this issue happens for me many times ? internet connection is good but it keeps log me out of the game manytimes !
slow tangle
@glossy sable still it doesn't do that. I enabled it.. All it does is open scope
light trout
@kindred tangle Please refer to this message, https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
twilit arch
@kindred tangle I got the same exact message and got kicked out and received a 10 minute ban. A Youtuber just posted a video of why this is happening and it's because since the ban wave they've added a new anti hack system where if you get reported many times during the game you will get kicked out for 10 minutes and your game data will be investigated to check if you're hacking. If you're innocent you'll be allowed to return after 10 minutes. However, I heard that you could get banned for 10 years if you receive a 10 minute ban multiple times which I don't understand why...
light trout
It never matters how many types you get reported.
twilit arch
A YouTuber who even has connections with pubg mobile explained the new "system"
opaque mist
I don’t think that’s how it works lmao
twilit arch
It does work like this since the most recent anti ban wave when they implemented this lazy anti hack system
Where*
You guys can go check out the YouTube his name is ABN SYRIA, his video is in Arabic tho
tame spruce
@twilit archI am one of the victims of this wave
twilit arch
@tame spruce it's their lazy anti hack system, do you know ABN SYRIA?
tame spruce
@twilit arch Sure im syrian
twilit arch
Check his most recent video about the 10 minute ban. It's been happening to me
tame spruce
@twilit arch no no Igot 10years
twilit arch
Did you get the 10 minute ban multiple times or was it a straight 10 year ban?
opaque mist
@twilit arch I can say I have connections but it doesn’t mean its true and if it was 8 reports wouldn’t be enough if this is a new system idk why they would ban you for ten mins because the old system could check if u were hacking with out banning you
tame spruce
@twilit arch no unfair ban
twilit arch
@opaque mist I heard 5 reports is even enough to trigger you getting kicked out
opaque mist
@twilit arch that’s definitely not true if so many pro players would be raging Rn but I don’t hear a thing
twilit arch
@opaque mist he gets sent gifts from pubg mobile lmao. They sent him bape clothes during the collab they had
keen solar
so fpp north America, 3 fkn maps selected and its over a half hour wait time
opaque mist
@twilit arch that’s media team... not security or devs
tame spruce
@twilit arch حبي معلش قصة ابن سوريا انو نظام جديد مو صحيح هي قصة انترنت فقط كل غيم بحسابي جديد عم اقتل ١٠ل٢٠ ما عم يصير معي شي
twilit arch
@opaque mist who said people aren't raging? There are so many people complaining about being banned for 10 minutes everywhere
opaque mist
@keen solar solos?
keen solar
squad
opaque mist
@twilit arch yes because they have a jailbroken device
@keen solar what map do u not have selected?
keen solar
everything but sancrap
opaque mist
Idk why ur match times are so low unless ur queing at like 4 in the morning and if their aren’t enough players their aren’t enough players it’s unfair to put diamonds against conqs
neon meadow
I keep receiving data has changed message everyday and it log me out of the game and ban my account for 10 mins.
I saw a Youtuber talking about the same issue with him
I followed your ruled but here is what happened:
First of all I was using mobile data
I made the automatic time as advised and still I faced the same issue
This is very frustrating, I don’t know what to do and when I file a claim no one answers!!
(Noone replied to this message so I’m sending it again
@twilit arch I have the same issue, If you’re talking about abn syria he is wrong I got the same message with 0 kills and I don’t know what is the issue to fix it, I tried everything nothing is working
twilit arch
@neon meadow idk I killed 7 conqueror players and got banned for 10 minutes. The next few games I didn't kill anyone and didn't get banned
I didn't restart my Wi-Fi so I don't think it's a problem with my Internet
The pinned message about the automatic timezone to fix the data has changed issue is bs
neon meadow
@twilit arch believe me it’s not the reports, I suspected this before as well but since i got this message again today with 0 kills I know that it’s not the reports
twilit arch
What if your team mates killed a lot of players and you got reported too
neon meadow
I did Everything and nothing worked with me, I even used mobile data instead as they said this will prevent the ban
@twilit arch no at the first fight all the 3 were knocked down and I knocked 2 from the other team none were killed and I received the message while shooting at the third one
twilit arch
Then what's causing the 10 minute ban lol
neon meadow
What is happening is so unfair and I cannot reach anyone from Pubg team when I file a report
This is the 4th day facing the same issue, it’s so frustrating
Pubg is the top now in the gaming world how come such a thing is happening to many players!
twilit arch
There's a mod in pubg mobile reddit he's apparently in the tencent community team his name is ocho or something. He said he's investigating the issue and is raising awareness
Try messaging him on reddit he's way more helpful than these lazy people on discord
neon meadow
Will try to do so hopefully it will work out, I tried everything they said here and nothing worked
twilit arch
I'm going to bed good luck
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
twilit arch
No one going off topic... we ain't getting answers regarding the 10 minute ban
Don't give me the ".faq 2.9" 😂😂😂😂
light trout
@twilit arch Yes, most likely you won't get an answer for 10 minutes but you can take measures to prevent it from happening again.
twilit arch
OK thanks
light trout
Also the ban on number of times a player gets reported ain't applicable because the famous players (like youtubers or streamers) can trick their subscribers into reporting a certain player (whom they hate) which will lead to unfair use of the system.
opaque mist
^^^
twilit arch
@light trout well there's a youtuber who literally just got banned for 10 minutes because he's well known and got reported by multiple people so you're wrong.
By trolls
prime rain
Admins are sleeping right now dont bother them bro
twilit arch
They ban innocent players but not these hackers buying sharpshooter hacks😂😂😂😂
eternal jackal
unborn tree
no one innocent and get banned .. ur all cheaters and nope
twilit arch
@unborn tree ur just trash at the game stay in gold tier with your 0.5kd
light trout
@twilit arch Do you or he have any proof that he was reported more than a certain amount of times which triggered his auto-ban, no? I wonder how can you even assume that when you yourself can't know who reported you and how many times.
storm flumeBOT
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @eternal jackal.
twilit arch
So what if ur conqueror lmao
unborn tree
silence please 😂😂 no one innocent and get ban 😂
tame spruce
@unborn tree ماشالله عليك شكلك خليجي شارب شوتر
twilit arch
I'm Conqueror too season 4
unborn tree
@tame spruce عمري مانزلت هكر انا لاعب معروف وكلاني معروف
twilit arch
@light trout he's a gamer, he has strong Internet, he gets gifts from pubg mobile but still gets 10 minute bans
tame spruce
شو جايه تحكي هون معناتا
light trout
@twilit arch There are many reasons to a ban
storm flumeBOT
Please do not use any other language aside from English in this channel, @tame spruce. Refer to #613267301243944960 for language channels.
unborn tree
@twilit arch صيح اكثر يالحب ماراح يرجع حسابك 😂😂
storm flumeBOT
Please do not use any other language aside from English in this channel, @unborn tree. Refer to #613267301243944960 for language channels.
slender roost
Yea bro pubg mobile ratings system suck hacker everywhere
tame spruce
@unborn tree ما حدا هون متبند وبيلعب بهكر وجايه ليوصل لحل عديسكورد
twilit arch
My account didn't get banned I'm talking about the 10 minute ban
@light trout state the reasons then?
unborn tree
10 minutes you use vpn or u network weak
light trout
@twilit arch @unborn tree @tame spruce You guys can stop talking in languages other than English in non-language channels
unborn tree
i am just told u the reason 😂
twilit arch
I don't use vpn when I play
tame spruce
@light trout why
light trout
And keep the discussions to the discussion channels.
@tame spruce Have you even gone throught #613267301243944960?
tame spruce
If i arabic icant use my language with Arabic people
twilit arch
This my account I'm not banned so don't say I'm crying about getting banned 😂😂😂😂
prime rain
@unborn tree u r hacker
unborn tree
@prime rain report me 😂😂
light trout
@tame spruce There is a special channel (and even server) for Arabic
unborn tree
@light trout understood
tame spruce
@light trout you mean Mena server
light trout
Yes
tame spruce
@light trout k
unborn tree
see u later pubg hack mobile .. i hope ur game be clean of hacks maybe in the next 5 years 😂
prime rain
@unborn tree Moral do not allow me to report on fools
light trout
@twilit arch All the reasons for the ban can be understood by reading the ToS of the game.
tame spruce
@unborn tree Go to and crawling in gatka or zharki
twilit arch
@tame spruce hahahaha😂😂😂😂
He probably has a hacker carrying him in his team. His AVG damage is only 600 and his accuracy is 6 percent
light trout
Feel free to use #pubg-mobile 😃
twilit arch
8*
prime rain
He is noop hacker hahah
light trout
(Make use of that channel more than the anti-cheat system)
unborn tree
cry cry more plz .. see u 🤣🤣 buy
twilit arch
@light trout hahaha😂😂😂
prime rain
U loughing now but at the end u will get banned
tame spruce
@light trout How can I get my money back
If my account didn't back
rose sonnet
I want to talk to support
prime rain
Dont laugh too much
tame spruce
@rose sonnet 😂😂Use fileclaim
light trout
@tame spruce Well, when you started playing the game you agreed with the ToS that everything you spend in game is non refundable.
@rose sonnet What is it about?
twilit arch
@light trout actually you can refund using apple pay
My friend refunded 3000 dollars and wasn't banned 😂😂
tame spruce
@twilit arch😂😂
twilit arch
Free maxed out fools m4 level 7 😂😂😂
tame spruce
You take our money and then you kick us out
It's ajoke😂😂
light trout
Virtual Goods and/or the Virtual Currencies are non refundable, as you have agreed to the ToS upon starting the game. Good luck getting a refund from your bank (or Apple Pay). And I am not here to serve you, I am just a volunteer.
@tame spruce In that case, you should have read the ToS before spending your money.
twilit arch
@light trout you don't know what you're talking about. You can refund using apple pay but you will risk getting your account banned. People refund when they accidently purchase 8100 UC sometimes.
tame spruce
No my favorite game pubg Even if she did my injustice, she would still be my favorite
twilit arch
How did they allow you to become a volunteer when you have no knowledge about the game and how it works?
light trout
@tame spruce @twilit arch You guys seem to have been answered. Please use #pubg-mobile or #chat if you wanna continue the discusssions.
Hope you guys have a great day ahead.
tame spruce
@light trout No im going to bed
Good bay @light trout
prime rain
He still baby
safe steppe
How we can contact to Spooky Hex ?
twilit arch
Use file claim
prime rain
U have to take an opintment with him
safe steppe
I think he can help us
safe steppe
Im not in mod to talk with here and she will not help
prime rain
Talk 2 her may she can help more than hex
prime rain
She alawyes busy
safe steppe
Error 403 please help us we need your help because you are admin
Pubg have the worst support ever
opaque mist
@safe steppe admins dont talk much here a mod will help u soon
night cloak
Hi @safe steppe!
What do you need help with?
north egret
prime rain
This cliam in game?
night cloak
How do I get rename card?
prime rain
@north egret ???
night cloak
I'm on level 40 and I used my all card already.
opaque mist
@night cloak u can buy some with crew challange coins or buy some with uc
night cloak
@night cloak You can get a rename card at Level 3, and at level 10 after you complete all missions.
If you already used the cards, then you have to buy one from the Shop section. If you live in India, you can buy a rename card for 90 UC (-50%) from the Lucky shop.
Additionally, you can complete Crew challenges and buy a rename card for 180 Points.
@opaque mist I don't have a crew, or any known good friends to play. And I don't spent real money on video games.
opaque mist
@night cloak u cannot obtain one then
shell garden
you get a rename card when you're gone for a while
it's one of the return rewards
night cloak
Yeah, the return mission.
opaque mist
ye but u cant play for 7 days
night cloak
If you are a developer or connected to tencent, can you please infrom them, they need to add Rename cards also in Clan Shop and And Normal shop's BP or Redeem options.
shell garden
they used to be a regular part of royale passes until tencent realized that people actually used them often
safe steppe
Complete level 10 mission then you will get free rename card
shell garden
so they replaced them with invaluable alternatives such as 2x exp cards
night cloak
Not for 7 days, for a month
@shell garden It was for 7 days. Return rewards I think. I've gone for 1 year, I didn’t recieved it yet. 😐
shell garden
i got it, so idk
night cloak
Maybe it was different for Regions.
You won't get the card if you don't get 400 points under 28 days.
I didn’t get the Dussherra Lucky Spin option on my events page.
I'm so unlucky.
That's available for India only, and even if you win an item like the headphones or iPhone 11, you won't be able to get it since it will be given to people with permanent residents in India only.
But why did they mail me about this? 😂
Probably a random mail.
Tencent, you are weird.
west onyx
I’m trying to claim the twitch reward, but it doesn’t seem to appear
night cloak
Can you send a screenshot of the event, @west onyx
night cloak
Feel free to.
west onyx
opaque mist
@west onyx you might need to have amazon downloaded on your ohone
west onyx
Sorry, the pop up covered the instructions
I tap on open, then it opens the PUBG app page in the App Store
maiden salmon
@west onyx only for Australian users !
west onyx
Nah, you can do the same for just .com
night cloak
@west onyx When it shows the This page will open in another application pop up, click Cancel, restart your game and try again.
rotund marlin
Why cant i request to my friends for them to buy my pass? Yall dont want money????
opaque mist
@rotund marlin i believe that option is over
@rotund marlin u can log into their accoung and buy uc there it is agaisnt the tos tho
night cloak
@rotund marlin It is available for 7 days only after a new season releases.
How to complete this?
@night cloak Be in a team with other 3 people in your friends list, complete the matches and you'll recieve the event items.
radiant raft
Any news on the next update release
night cloak
Bot is dead, @night cloak
Yea
@radiant raft There's no exact date for the next update release. But keep an eye on #news.
west onyx
Found it. Had to do it in safari and then look for the banner in game
opaque mist
with?
night cloak
We get band 3 month for what i don’t know
opaque mist
@night cloak most likely for actively teaming up with cheaters
night cloak
And for modifying game data.
opaque mist
no that would be ten years
night cloak
3 months.
If you change the game files; download it from an unauthorised source then you'll be banned for 3 months.
opaque mist
bruh
night cloak
@opaque mist we ply The game code can play with a random team what is my fault if there are cheaters
@ Hqrizon#5585 we download from Tencent website
@night cloak
This discord for pubg company ?
spring void
@night cloak 3 months ban is for teaming with hackers
night cloak
What i will do we are ply with random team
And we don’t know if some one hackers
Hi hat i can do now if pubg can’t stop hackers whats my fault
@night cloak oh in squad? I tried with 2 friends before
@night cloak don't play with randoms, they are of no help
And you can't match with hackers all the time you play
haughty cypress
well he already got banned anyway :/
night cloak
Btw hackers only play in conquerer or ace and you should not play in high tier with ramdoms
One match with hackers won't get you banned
If you do it again and again then there's possiblity
He gat band or not this not my problem i get band because he use something Wong
How i can remove this band
opaque mist
you cannot
night cloak
If pubg cant make control for some bad ply this not my problem
This is an injustice
@night cloak LUCIFER sidd#0504 this first time we ply with randoms
How i can remove this band you are support her and this not our fault
Please
opaque mist
@night cloak they can do nothing from here
opaque mist
@night cloak click file claim
night cloak
We try but no help thar
trail pendant
You get a ban?
night cloak
Yes 3 month
trail pendant
No way to delete this ban, I don't think you get a ban accidently
night cloak
Because pubg cant control hack
3 months ban is teaming up with cheaters.
@night cloak It seems you teamed up with players cheating in game. If you think you didn't, you might wanna play with the same team by creating a new guest account; die early and closely observe them to find out who is doing it.
silent rapids
now if you can send me someone to get my account again because i'm not a hacker i'm player in season 2 i have all think i have m4 so why you banned me i don't like hacker and i don't play with any hacker
silent rapids
@night cloak yes 10y ban
night cloak
@night cloak my ban 3 month
@night cloak Playing with random won't cause ban. The ban was caused for actively teaming with the same person who was cheating in game.
@silent rapids Please refer to subpoint 2.9 in #481198147478224896 for further information. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there. No need to write messages here once you read that.
night cloak
@lunar olive Thanks for reporting. Once their is more report on the player from others, their account will be investigated.
lunar olive
@night cloak This is not fair
opaque mist
@lunar olive nothing is fair
sly harbor
It’s very unfortunate that the same hacking team has won the crew challenge three seasons in a row now. Being an event hosted by PUBG Mobile themselves, you would think they would enforce some sort of punishment to these players that have continued to cheat in the game. Why haven’t these players been dealt with? There’s countless video proof and evidence displaying blatant hacks being used in the game, yet PUBG has allowed them to carry on playing as if it doesn’t matter to them.
woeful relic
Any admins ? Serious help needed
prime rain
@opaque mist thats true
woeful relic
@night cloak help me please
opaque mist
@sly harbor they have they keep making new accounts if u are referring to the na fpp winners
woeful relic
@night cloak sir?
prime rain
@woeful relic no admin here
sly harbor
That’s understandable, but PUBG should still keep a close eye on participants playing in their event. From the qualifiers to the finals, there is plenty of time and opportunities to observe these hackers and enforce a punishment, therefore by removing them from the crew challenge entirely.
woeful relic
Than how will i get support?
prime rain
Just peopl like u
woeful relic
My main account got banned in season 8 i am seeking support since then but no replies, i also sent letter to singapore head office of pubg
So recently i found pubg discord , hope they help me
sly harbor
@woeful relic What was the reason for the ban?
opaque mist
@sly harbor yeah ik we were in finals and they just shot us out of cars the entire time like 300 m transferning from each car in a second
sly harbor
Also please provide your region
prime rain
@sly harbor no reason hahah
woeful relic
First it was ban for 10 min and after 10 min i opened it got for 10 years, i was royal pass elite since season 3 and had so many mythic sets
prime rain
Ban just ban
woeful relic
They ban me for nothing, i need help
sly harbor
@woeful relic What was the reason? That statement did not answer my question.
They will not ban you “for nothing”. There is always a justified reason
woeful relic
Let me try login and see again wait plz
@sly harbor no, i tried to contact ingame support for 50 times they didnt say why they ban me
@grizzled lark help sir
prime rain
@woeful relic there is one way to unban your account
opaque mist
oh god
grizzled lark
All account suspensions are justified, @woeful relic. This means that no accounts are suspended without a proper reason. Due to the violation of "Tencent Games" terms of service your account has been suspended. If you think your account has been suspended unfairly or you want any explainations about it, use the File Claim option in the ban notice and contact the customer support. Read the #481198147478224896 2.9 for more details about banned accounts and #481198147478224896 6.1 to contact the customer support.
woeful relic
I filed claim
opaque mist
thats all you can do
woeful relic
Please taalk to me once, i filed claim 50 times or more
grizzled lark
You need to wait for their answer.
prime rain
@woeful relic u can unban ur account
grizzled lark
We cannot do anything about banned accounts here.
woeful relic
No they never answer just conversation closes
celest shadow
Please wait patiently till a support agent reaches out to your issue, @woeful relic. It may take time.
woeful relic
I nees serious help, that account has my 25 to 30k inr spent
opaque mist
@woeful relic they cannot help you here
woeful relic
Ingame file claim it always shows conversation closed
celest shadow
There is nothing we can do here to help with your banned ccount, @woeful relic.
prime rain
@woeful relic#463 Let ur friends send u cheihken to ur account id and they may unban it in few days
night cloak
@night cloak This way you increase the number of hackers inside the game
woeful relic
No help
Some guy said i should file a consumer support case against this cuz it has my hard earned money and they dont reply
sly harbor
@grizzled lark Do you have any knowledge as to what PUBG Mobile is doing to prevent hackers from participating in events that they host. There’s no reason as to why PUBG do not observe these games and enforce punishments on cheaters. It makes the game very unenjoyable and even more so unprofessional since this event is hosted by PUBG Mobile every season.
prime rain
@woeful relic someone do it and they unban it
woeful relic
Thing i hate is they never replied me, just closing conversation
So many hackers on asia top they dont get bab
And me legit crown ace player banned for nothing
grizzled lark
I don't have much idea about that, @sly harbor, but they know everything about them.
woeful relic
@grizzled lark who can help me, plz i literally beg
night cloak
This support for nothing
prime rain
Allah will help u bro
night cloak
Just to reply ban its ban only
prime rain
Pray and ask for help
woeful relic
I dont understand, so many times hackers kill me they not banned , asia toppers with kd of 20 and 30 and headshot percentage of 50 and 60% not ban and why am i banned
night cloak
We get ban because i ply random team and this option in game
grizzled lark
Only the customer support, @woeful relic. You need to explain them properly.
sly harbor
What’s ridiculous is the fact that PUBG has plenty of time from the first stage Qualifers up to the Finals to ban and / or remove them from the game, yet there is no punishment served. Ironically, their names are still displayed in the lobby like they are being praised for their undeserved win.
woeful relic
@grizzled lark sir? Please help me or ask someone to look into this plz, i havent played since 4 months :(
grizzled lark
Nobody here can help you with banned accounts, @woeful relic.
night cloak
No one care
prime rain
Still 9 years nd 8 months nd u will play
night cloak
Where we can get help
grizzled lark
The in-game support is meant for the help that are related to in-game.
night cloak
Will go to call of duty peter
woeful relic
@grizzled lark where should u go? I will give my name here check my stats, i had kd of 1.9 to 2.5 something for all season i played
night cloak
What's the point of telling people here to get support from in-game customer support when all the Customer Support does is "Your account was banned for violating our Terms" and that too with a bot response.
If they need people, thet can hire them.
What's the point of saying that an account was banned for violating terms and conditions, and they're dumb. Literally dumb. They don't care if you spend millions on this game; they literally don't.
There a million of reasons why an account may have been banned because of. How is a person supposed to know about it?
You get real people on customer support too, and they won't unban your account. All they will say is the things that a bot says. Stop playing this game honestly. This game and it's in-game support is a joke.
opaque mist
@night cloak still made by tencent ur giving the same company mpney they dont care
grizzled lark
There is no point of telling me to check it, @woeful relic.
woeful relic
@grizzled lark see that @night cloak message , same happened with me 50 times its useless
night cloak
Everytime you contact the support, it tells about why an account was banned but no particular reason is given.
What terms did I violate that my account got banned? This is a game mate, I'm not gonna go through a whole list of terms and conditions and even if I do, how would I know what term I violated?
The game sucks honestly, and it's in-game support sucks too. More hackers than real people, they can make outfits but can't help people
woeful relic
@grizzled lark man this is serious issue, i cant loose my money this way just for doing nothing and i cant even sit like this with my account banned in season 7 or 8
prime rain
Make a new account
sly harbor
Everyone needs to realize that this server is merely used as a bridge from the PUBG Mobile higher authorities to the community. Administrators, moderators, and contributors are here to provide information and help those in need, to a certain extent. They cannot help you here with things such as banned accounts, but can however, lead you into the right direction in resolving your issue.
With that being said, PUBG Mobile themselves do need to step up and become more involved with its community. With such a poor customer service, it’s very unlikely that you will receive a clear answer or response on how to resolve a problem.
Please stop repeating the same questions after the moderators have told you what to do. They cannot help you any further.
woeful relic
I even reached conqueror this season in duo,
prime rain
Or leave it
woeful relic
How can i leave it bro, i invested so much money in it
prime rain
They wont help u here or there or anywhere trust me
woeful relic
I have t get legal help with consumer support than, but it would cost me lawyer
prime rain
Be a hacker and they wont ban u
sly harbor
@woeful relic You have already been told what to do. Wait for a response, it will take time. Think of how many others may be in your same circumstance. It takes a lot of time to resolve issues for millions of players world-wide
woeful relic
@sly harbor can u come personal chat for a minute?
night cloak
@sly harbor Staff here tells you to contact in-game support for ban related help.
Let's say I did.
What response I get? "Your ban was due to violating our terms and conditions". What "terms and conditions" did I violate? If I did, then tell me which one exactly.
They ban innocent players for no reason. Contact the support and all you get is a bot response, which again tells you the same thing. Need more help? Bot says Conversation closed.
If I'm spending a million dollars, I can and I do have the right to question my ban and if I'm spending my hard earned money then I have the right to know the reason.
And then we get connected to a real person. What does the human say? You violated our terms and conditions.
What terms and conditions again did I violate?
sly harbor
I agree, which is why I stated that PUBG needs to become more involved.
night cloak
This game has become a joke.
opaque mist
ight
prime rain
I am one of innocent players 😂
night cloak
Everyone is; the problem is we spend our money blindly.
prime rain
and I am so happy
opaque mist
pubg does a massive ban wave you guys 😡
vagrant onyx
@night cloak if you start playing from season 1 or 2 than spend money
unless switch to other game or don’t spend money
woeful relic
@night cloak it is joke obviously, hackers top the world and they ban legit players and dont even reply them
prime rain
Thats really injustuce
vagrant onyx
@woeful relic they might be something you did made you ban
Or something detected in your acc than you got ban
opaque mist
if yall really believe u have been scammed then file a lawsuit
night cloak
@vagrant onyx It isn't about spending money mate.
If I'm doing what you just said, I still would get banned, but that's not the case here.
If I'm contacting the support, spending my hard earned money on this trash joke game I need real people to respond me.
Sometimes humans respond you too instead of bots. And what they say? You were banned for violating terms and conditions of Tencent -Trash- games. What Terms did I violate? Why don't they tell the exact terms I violated instead of telling me that I should go through their Terms and conditions.
woeful relic
But i did nothing @vagrant onyx i am playing since season 3 and why banned in season 8
night cloak
If I'm getting banned, fine. I actually need people rather than bots and dumb humans telling me that I violated their Terms.
vagrant onyx
@opaque mist scammed = your own responsibility
sly harbor
It’s definitely becoming something unplayable. Every time an update is rolled out, they add new things, but a new problem occurs. This is understandable; you have to troubleshoot your issues and find a solution. What I don’t understand is why they don’t test things out before releasing updates. Take the sound glitch that has arose since the most recent update. You’re taking the single most important aspect to a battle royale game and throwing it in the trash. Has PUBG Mobile released a patch for it? No. In fact, they decide to release cosmetics that players blindly spend their money on rather than focusing on the actual problems in the game. Yes I know everyone’s goal is to make money, but do they not realize that in the long run as these problems continue to prohibit enjoyable gameplay, more and more players will quit the game, and then they won’t have anyone to buy their cosmetics, ultimately ending with their game failing.
Other glitches that have been around since earlier seasons have still yet to be patched. This game has a long way to go before it reaches its expected standards.
night cloak
Lmao @vagrant onyx Scammed = Your responsibilty?
Next day PUBG will sue your Facebook account and then say to your self: "scam = your responsibily"
woeful relic
PUBG really scammed me, i bought so much uc opened crates and bought elite royal pass and what i get is BAN in favour
prime rain
innconcent players u can do one thing and Pubg support will unban our accounts
opaque mist
ur right if this is true its not scamming its stealing bit still i guarantee yall did something against the tos
prime rain
Make a rview and hated rating in app store and apple will ban the game
night cloak
@opaque mist Your statement is correct but the banned player should know the exact tos they violated rather than being told that they violated their tos.
vagrant onyx
@night cloak in some point you are
i heard there is manual check for banned acc
to know the reason of ban
but this thing is not easy to ask
opaque mist
but pubg cannot say the exact reason beacuse so many apps can alter game files
night cloak
Not all of them modify files, some of them team with hackers. And I'm sure they can tell the person the reason.
vagrant onyx
@woeful relic is your ban 10 years ?
You have to file climb
And hopefully you get positive respond
grizzled lark
Don't waste your time complaining here, we cannot fix anything which are present in-game from here, so kindly move to a different channel.
sly harbor
Maybe it’s time players actually read the Terms of Service and rule out possible causes for a ban
opaque mist
idk why they dont do that in game but they contacted the discord team here and told them the reasons for certain time bans
woeful relic
@grizzled lark this makes no sense, game support never replies do you get what am saying? They close my chat with them all timw
grizzled lark
Read the #481198147478224896 Point no. 6.1 and 6.2, @woeful relic.
woeful relic
@grizzled lark omfg, man do u even read my full scentence?
I said i did that 50 times all times they closed my chat
grizzled lark
They will close your chat until you won't explain your problems correctly to them, @woeful relic. You have to justify yourself and be understandable.
woeful relic
You got to know what my problem is right? I talked same way there but no use, that ingame support is joke
night cloak
@grizzled lark Any chance of me being unbanned after I tell them correctly?
grizzled lark
There are a lot of chances, @night cloak.
night cloak
@grizzled lark well I haven't seen anybody here saying "I got unbanned"
woeful relic
@night cloak its joke just try to get legal help if ur account has lots of money
grizzled lark
But I have, @night cloak.
night cloak
@grizzled lark You were unbanned..?
grizzled lark
I've never violated any rules, @night cloak.
woeful relic
I read consumer supports faqs, we can file complaint against app @night cloak and they have to unban us with proper justificstion or face the consequencies
@grizzled lark so do i? What rules i voilated?
night cloak
Neither did any of these guys.
opaque mist
but they did
night cloak
Any proof? @opaque mist
grizzled lark
If I would have known that, then I would had provided you the assistance of what you have done, @woeful relic.
night cloak
@opaque mist That's the ban time, any proof of the exact term they violated?
opaque mist
yeah altering files
opaque mist
did the game detect that the user did? yes.
night cloak
We were cough talking about you here.
grizzled lark
This is not a general discussion channel, kindly move to #chat, #622098914660712472 & #pubg-mobile.
bright helm
Hlw
woeful relic
@grizzled lark last thing, what am i suppose to do if they dont reply me this time?
opaque mist
make a new account @woeful relic
woeful relic
@opaque mist yeah bill gates is my dad so i keep throwing tons of money here and there
grizzled lark
If you believe that you have done nothing wrong, @woeful relic, keep trying.
opaque mist
@woeful relic account is free you chose to spend money
woeful relic
@opaque mist i didnt choose to hack it and get ban still its banned so now?
@grizzled lark i sent like 20 plus mails they said contact ingame support
grizzled lark
Then do whatever they said, @woeful relic.
woeful relic
Okay i will be back here soon with how ingame support works 👀
woeful relic
See this people on youtube sell hack and those customers reach on top still no actions against them then why only me
@grizzled lark u got anything to say man? They dont ban cheaters and ban legit players
spring void
@woeful relic all accounts are suspended fairly, if tou think it was unfair contact CS they will only reply if it is actually unfair
woeful relic
@prime rain @grizzled lark i filed a claim ingame support again as u guys said now lets see what happens
@spring void my account banned before 4 months they still not replying, i spent so much money on it and its banned for no reason and also they dont ever reply me
prime rain
@woeful relicnothing will haened just reapeating words
woeful relic
@prime rain i know 😭
spring void
@prime rain you will be mited again if you continue cluttering suport channels
night cloak
I can't find match in bonus challenge 30 uc match is ded.
prime rain
Happened*
night cloak
Anyone here
opaque mist
lmao
night cloak
Tag me while answering
spring void
@woeful relic you will be muted. Watch your language
night cloak
How do I sent Gifts in PUBG Mobile? And what items can be gifted?
woeful relic
@spring void consumer support case is supposed to be filed it seems
prime rain
@spring void thats truth why we should lie to him
spring void
@night cloak if there arent much players right now play again at later time
opal scaffold
I report hackers many times but hackers are not banned
opaque mist
bots broken
spring void
Avoud going OFFTOPIC use #chat
woeful relic
@prime rain their support is joke, first they ban for no reason and than no replies and now they gonna mute hahahaha
spring void
@opaque mist last warning move to #chat
prime rain
@spring void u want mute me mute iis just falier program
spring void
@prime rain last warning
prime rain
@woeful relic ya thats right exactly wht happend to me
spring void
@woeful relic they only unban accounts if they were unfairly banned, we cant help you now move
prime rain
@spring void make a milion warning khan
reef stirrup
Anyone has connect issues?
opal scaffold
Give 1star rating to pubg mobile in App Store
spring void
@opal scaffold move to #pubg-mobile
prime rain
@spring void I lost my account in game why I should care about ur mute khan
spring void
Hello!
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.
Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. Consider yourselves warned. @hushed grail @prime rain @woeful relic
Thats sums it all up, we cant help if CS cant move to other channels
prime rain
I will come back
night cloak
The company is now doing a good job of eliminating hackers that's awesome
spring void
Since you cant obey the rules @prime rain i will delete any further useless comments
woeful relic
I sent this warning screenshot to support chat, this admin or what ever he is , saying i am trolling, BEST SUPPORT IN WORLD 👏 👏 👏 👏
spring void
@night cloak good to know your positive feedback
prime rain
@spring void everyone talk u just focus on me
spring void
@woeful relic you are trolling as those messages dont belong in this support channel
prime rain
If u have problem with me we can solve it outside this place khan
spring void
@prime rain obey the rules and dont clutter support channels thats it
woeful relic
@spring void which those u mean? Be specific or go read my above chat
spring void
@prime rain and stop that khan khan Khan thing you can do that in other channels
@woeful relic please note that we arent affiliated with tencent and dont control ingame matters so there is no use in asking us to unban accounts or report hacks
prime rain
@spring void dont Threatens me again or I will take screenshot of ur talking and just send it to tenecent company khan
woeful relic
@spring void not affiliated? So this is fake discord? OmG
opaque mist
@prime rain he just said they arent affiliated with Tencent that wont do anything...
spring void
@woeful relic the discord server is official, however the staff is not tencent employees but volunteers
prime rain
@opaque mist I will send it to his boss
spring void
@prime rain i am not threatning you i am just politely asking you to stop and move to other channels
prime rain
Afffiliated*
paper marsh
hi , i got ban 10 Years for nothing i was creating TDM room then i god ban and i have video display capture desktop i wasnt hacking or smth just creating room .. any help ?
spring void
Please avoid going offtopic you can have discussions in other channels
prime rain
@spring void why I should I move to anther channel , its blong to U ?
spring void
@paper marsh please refer to FAQ 2.9 in #481198147478224896
opaque mist
@prime rain you are gonna get muted
spring void
@prime rain no but it belongs to thise who actually need support
paper marsh
oki @spring void there's no hope to get my account back ?
i can sent this video to u if u want
spring void
@paper marsh i siggest you to make a new account. You can contact CS if you want to we dont have power to unban accounts
paper marsh
sry @spring void can u guide me how to contact cs ?
paper marsh
oki
woeful relic
@paper marsh its useless bro
paper marsh
@woeful relic u cant imagine i just was creating room tdm and i have a replay display capture desktop ...
spring void
@woeful relic @prime rain has been muted. If you continue we can give a mute to you too?
paper marsh
i dunno why there's no reason no one reason to ban my account !!
spring void
@paper marsh thhere are TOS which contain many reasons for which accounts can be banned
night cloak
Hello , @long stirrup!
The bug you reported is already reported in the #555492558428700682 channel. You can react there so that it will get fixed.
https://discordapp.com/channels/393088095840370689/555492558428700682/593185096773926913
rain cargo
hi guys does anyone know how to recover Facebook account. my friend's Facebook account got hacked and disabled so he cant login to pubgm. the person who hacked his account can atill use his pubgm account to play and we dosent want to give it back!!!
i will sincerely give season 10 RP if u can make him login again
@everyone
surreal turtle
@P A L E#0202 couldn't find that anywhere
night cloak
@rain cargo Please ask them to contact Facebook support, we cannot do anything about this here.
Wow
:p
@surreal turtle Read the pinned message in this channel
celest shadow
Rip Dyno.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @surreal turtle:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
surreal turtle
@night cloak thanks
crimson kite
How long will the support last? They are silent for the second day!
@night cloaklol. I play from the second season and do not do such nonsense
worldly totem
@crimson kite bro i got bann for mo reson to... dont listen to them
crimson kite
@night cloakno
worldly totem
Theres no way u git your account back btw they know thers alot of players got bann for no reson 😐👍
storm flumeBOT
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @night cloak.
crimson kite
@night cloak
night cloak
@crimson kite You tap on file claim, if you get a reply within 3 days with a positive message, there's a chance you can get the ban lifted and will receive a high number of UC as compensation. But if you don't get reply within 3 days, it simply means your account was investigated and found the ban was fair.
crimson kite
@night cloakpersonally, me on 2 months blocked who told you that 10 years?
night cloak
2 months? Can I see a screenshot?
crimson kite
@night cloakI'll do it right now
worldly totem
@night cloak u think they gona admit that they banne for mistake lol😂 😂 😂 😂
night cloak
@worldly totem Of course. Many people got unbanned. You know, no system is perfect and the anti cheat engine sometimes make mistake too.
crimson kite
@night cloak
night cloak
Out of curiosity how much up do they get for a false ban @night cloak
@crimson kite It seems you actively teamed up with players cheating in game. If you think you didn't, you might wanna play with the same team by creating a new guest account; die early and closely observe them to find out who is doing it.
@night cloak It's random amount.
crimson kite
@night cloakI want to get my account back, because I have a lot of things on it and I donated, and because of a stupid ban I lose everything ...
worldly totem
@night cloak the problem that i swaer to god i didnt hack 1 time i got banned from my first account after i apend 2000$ and the second another 2000$ and this is my thierd also 2000$ i hope i dont git bann 😂😂😂
night cloak
Read my previous message, @crimson kite.
weak turtle
people spend 2K$ on this game?
worldly totem
@weak turtle bruh ....
night cloak
@worldly totem It's a misconception thinking people get banned only for hacking/cheating.
weak turtle
yet they say that pubg on steam is expensive lmao and cant aFfoRd iT
crimson kite
@night cloakI read, but I played solo recently and from the phone, how could there be cheaters?
night cloak
@crimson kite The ban is not for most recent event but overall in past 2 months.
worldly totem
@night cloak i never cheated ... but nvm this game is dead alot of hackers
crimson kite
@night cloakI do not understand you right now
@night cloakCan I return it in the next couple of day Return account?
night cloak
@worldly totem Yes, always trust in yourself that you're right. Uninstall the game and play a different one.
surreal turtle
😂
worldly totem
@night cloak ok 1 sec COD is here boom 😂 😂 😂
night cloak
@crimson kite The ban won't be lifted. I am suggesting you something which will prevent future ban - like the 10 years one.
@worldly totem bai.
surreal turtle
Ok 1 Sec.
Tencent don't give a seet @worldly totem
crimson kite
@night cloakSo in the sense of ?? I didn’t do anything, they gave me a ban so I also lose UC . this is normal??