questions

[meager belfry]

no one help me as usuall

[fervent oracle]

any one please help😭

[steady trellis]

Yes say @fervent oracle

[fervent oracle]

my account was banned.but i no use hack😭

[meager belfry]

@fervent oracle pro i have the same thing and i do file claim without any benefit

[fervent oracle]

please help me😭

are you work pung id unbanned

[meager belfry]

no thnig help me here i swear if they unbanned my account i will work in hack and sell it

[fervent oracle]

ok

please quckly broo😭

[steady trellis]

Banning related issues are not solved here. Please try reporting in game customer care

[fervent oracle]

broo seand a email pubg

[steady trellis]

If you have sent an email then have patience and please wait

[fervent oracle]

i am send a email for customer care

[shell garden]

@fervent oracle compile as much evidence you can into one message and have it saved. keep it concise but detailed, and make sure to be polite. then, bother customer support once a day BUT in doing so, you must know how to bypass the automated system. this includes clicking on incorrect options which aren't actually related to banning (BAN-related conversations are automatically closed), or using an unmarked account/phone which isn't marked for auto-close conversation. Then send your message, and hope it works but don't expect anything... very few people will ever get unbanned.

I hope you're legitimately a misban, I don't want to be giving advice to someone who actually cheated to bother customer support...

[hot plume]

Why is there so many players jumping high up in the air in pre game lobby

[steady trellis]

@hot plume they are just cheaters who are goin to be banned soon on system detection or by report

[fervent oracle]

broo please help me please

[glossy sable]

Artemis for contrib

[hot plume]

But they are everywhere and theres people flying in cars

[shell garden]

thank you @glossy sable I try 😭

some of my best friends have been banned and I can tell how awful it feels to lose everything for something you didn't do :c

[glossy sable]

😐

[devout sage]

Help

[shell garden]

@devout sage ok

[glossy sable]

That's a very kind, and most importantly complete explanation, very good

[night cloak]

Help Plzzz

[glossy sable]

I honestly don't understand people that just say "help", like, I don't read minds if you don't say what's your issue I can't help you

[night cloak]

Hey Sirr
Character Id - 5179677219
Why My account ban Why why why
I invest so much time in this account i invest so many money. Why you ban me why I Just Download Octopus App And Play With Octopus app But my account is Ban Why Pubg Why
I didn't do anything wrong.Check my account. If you think something bad happens, then ban But You didn't do that why I didn't know that was the case with octopus.Plzzz Pubgplz plz Chek my account.What have I done wrong.Then if you don't unban ms I have to die. Because Pubg is My life coz i m s3 player u knw

[glossy sable]

Well you answered yourself didn't you

[hot plume]

Pretty sure octopus gets you banned

[night cloak]

but why

[hot plume]

Its not the way the game is meant to be played

[fervent oracle]

any want me??

one

[shell garden]

yeah. all 3rd party external stuff is a ban on global version... although in china tencent has partnered with major phone companies to sell triggers so im kind of confused. In any case, you were banned for using octopus since it is not allowed... I feel bad for you since you didn't know :C

[serene lantern]

r.i.p

[hot plume]

triggers for your phone wont get you banned though

[night cloak]

I didn't do anything wrong,

[hot plume]

You used octopus

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

[night cloak]

i m not a Hacker

[hot plume]

You are not hacker but you are octopus user

[glossy sable]

It's in the rules you agreed to go abide to before starting to play, wether you read them or not is your own responsibility.

[night cloak]

Hackers are not banded

[glossy sable]

They are.

[hot plume]

There is hackers everywhere that is true

[night cloak]

@hot plume yes bro all top Players Are hacker

But they still here

[glossy sable]

If you don't need further support, move to a discussion channel.

[night cloak]

No Thats Not a Good Violation

why pubg

[hot plume]

The truth is you used octopus and they ban you and you cant do anything to get it back

[devout sage]

I türküş help

Türk yok mu

[glossy sable]

Only English here.

[devout sage]

Türkıs ben

[glossy sable]

If you prefer, you can find a Turkish server in #613267301243944960.

[night cloak]

@hot plume But They show me 10 years Ban Why Bro

E n g l i s h..... @devout sage

[hot plume]

You know why

[glossy sable]

@night cloak Because you broke the rules.

[devout sage]

@night cloakI türkis helpppp

[storm flume]

Please do not use any other language aside from English in this channel, @devout sage. Refer to #613267301243944960 for language channels.

[night cloak]

@glossy sable no sir It doesn't matter you are wrong

[tepid tartan]

I have a question

[steady trellis]

Yes?

[glossy sable]

@night cloak Pretty sure I'm not

[tepid tartan]

Indeed

[onyx cairn]

@devout sage
Lütfen türk sunucusuna gel. | please join the turkish server in #613267301243944960

[tepid tartan]

But do for the event giveaway thing are we able to enter in all the ways listed

[devout sage]

@storm flumeI don't understand what you wrote

[hot plume]

English only

[night cloak]

If this continues .pubg Is die.sure

[glossy sable]

@tepid tartan What

[tepid tartan]

Can I just ask in dm

[glossy sable]

I'm not sure to understand what you mean, @tepid tartan

[devout sage]

@onyx cairnnerde türk sunucu su linki yokmu

[shell garden]

@night cloak whether you or I personally think your ban is justified doesn't really matter... it is strictly from the rules

[tepid tartan]

For the thing in PUBG news the giveaway @glossy sable

[glossy sable]

@devout sage Go there:
https://discord.gg/je8GHMr

[onyx cairn]

Thanks, @glossy sable ! 😗

[glossy sable]

@night cloak You have been answered, now move to a discussion channel.
Further cluttering here will result in a punishment.
You have been warned.

[tepid tartan]

Now do you see or no?

[night cloak]

@glossy sable srry sir but But would you say what I said was wrong?

[glossy sable]

@tepid tartan Oh, I understand now
Yes, it's even better!

[night cloak]

[glossy sable]

@night cloak It's not up to me to judge.
From what you said, you apparently broke the rules blatantly.
That's all.

[tepid tartan]

So I can enter in all the ways listed

[glossy sable]

can you use my link?

[night cloak]

@tepid tartan Once there is a new event, you can enter by reacting to the post.

[tepid tartan]

I’m talking about the one in #news

[night cloak]

@glossy sable sir can we chat personally plzz if you say plz

[tepid tartan]

Twitch on giveaway

[night cloak]

TwitchCon?

[glossy sable]

@night cloak No, won't change anything.

[tepid tartan]

I live to far and have school

[night cloak]

hi sirr plzz me plzzz

Nvm it's an online giveaway.

@glossy sable #booster-chat?🤔

Hidden?

[glossy sable]

@night cloak You have been answered already, complaining here is just wasting your time.

[craggy blade]

@night cloak lts a chat channel for Nitro Boosters.

[night cloak]

😌

[tepid tartan]

Frank

[night cloak]

@glossy sable sir plz chek My account If you think I have done anything Wrong Thn Judge Me plz

[tepid tartan]

Oh nvm

[glossy sable]

@night cloak yes nub

@night cloak I can't.

[night cloak]

Call Of Duty Coming

[glossy sable]

Yes, in 2 days.

[night cloak]

You know COD is beast

[hazy moat]

How Can I contact Pubg mobile official support?

[past rapids]

Laude pubg is tha best

[glossy sable]

If you don't need further support, move to a discussion channel.
Further cluttering here will result in a mute.
This is your last warning, @night cloak.

[storm flume]

Please refer to subpoint 6.1 in #481198147478224896 for further information, @hazy moat. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

@glossy sable sir one last Question Can you Share me pubgm Indian discord server link

[past rapids]

सल्या

[glossy sable]

There's no official Indian server, @night cloak.

[night cloak]

@glossy sable Ok Thank You . You r best By Sir

@glossy sable Today Is My Sadness Day ever Bye

[glossy sable]

@night cloak Thank you. Have a nice day/night ahead!

[hazy moat]

Lol my message has been deleted

Did someone mute me?

[devout sage]

@night cloakI @night cloakI

[night cloak]

@hazy moat Your message was deleted for using inappropriate words, kindly avoid that.

[light trout]

@past rapids Do you require any assistance?

[alpine mirage]

Hello can you help me

[light trout]

@alpine mirage What is it about? Feel free to ask. 😃

[alpine mirage]

My account is banned

10 year is what?

@light trout

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @alpine mirage. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[alpine mirage]

no please help me that channel is not

[night cloak]

Yo my games doesn't open stuck on loading updates -_-

Opened multiple times now

[light trout]

@alpine mirage Please read FAQ 2.9 in #481198147478224896 , it has all the information you need regarding your account ban

@night cloak Can you provide a screenshot?

[night cloak]

Yea wait

[alpine mirage]

No I didn't do anything there I think I ate unnecessarily and I want proof. player id: 5103942291

[night cloak]

It just keeps going on and on and doesn't go beyond

[light trout]

Have you tried changing your connection Wi-Fi/4G? @night cloak

[night cloak]

I am always on wifi,restarted,reconnected nothing happens

[warm wren]

Restarted your phone as well? @night cloak

[night cloak]

ok kek

[warm wren]

lol what region are you in

[night cloak]

Its been months since i restarted,india

[warm wren]

Did you log out of the game and was switching between social media accounts?

[alpine mirage]

No I didn't do anything there I think I ate unnecessarily and I want proof. player id: 5103942291

??? @light trout

[night cloak]

So i restarted and restartedmy wifi too and waited for 10 minutes

[silver magnet]

we game for pubgmobile app is official app ??

[night cloak]

Might be my device,its almost 3 years now. Rip rp

[onyx cairn]

@silver magnet yes. But use only original version, many apps are imitating it.

[rapid osprey]

How To send UC To MY Friend?

[nova marsh]

Hi guys... I have 2 drives in my pc.... I installed gameloop in C drive....until here all is ok.... But i found in D drive a folder named temp that contains folders of tencent..? D DRIVE empty allready..!! I delete th folder.. Or i formate D drive... But when i open the game again.. The temp folder return again to D drive ?..... PS : the main file of the game and emulator is in C drive..

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @nova marsh.

[silver magnet]

@onyx cairn tis one ?

[night cloak]

@rapid osprey You cannot send UC but you can purchase UC for anybody from midasbuy.com.

@silver magnet Yes, it's official.

[onyx cairn]

What Ann said.

[steady prism]

well my account is hacked. i contacted support and still didn't get any answer about recovering

[edgy pumice]

spectate SyedHassan313 pls hes hacking

@warm wren

[lunar current]

@onyx cairn hey man did you know what's coming in 0.15.0 updates
As I feel they are not going to all that stuff from beta in once

[warm wren]

Hmm? Spectate where? @edgy pumice

[edgy pumice]

cant u spectate players ?

hes hacking so hard there are so mich hackers its unable to play atm

[storm flume]

Hello, @edgy pumice!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[steady prism]

any help.

[urban heart]

what can i do when i play pubg it works good but after 1 or 2 matches it get crash and from pubg i get to my home screen then i again has to open it and then i have to enter match again

[onyx cairn]

Wait for the official announcement. @lunar current

[edgy pumice]

u should announce rewards for reporting hackers

[urban heart]

any one know the solution

@urban heart

[lunar current]

@onyx cairn the officials has gone for holidays
They did not have even made announcement of beta
Am tired of waiting and waiting

[onyx cairn]

They´re working on the beta, just wait patiently. 😉

[night cloak]

I got banned for using a VPN , Are there special instructions to use a VPN so I don't get banned?

[urban heart]

if anyone know the solution then tell me please

😫

[night cloak]

@urban heart May I know what device do you have?

[urban heart]

samsung galaxy note 3

[steady prism]

can anyone help me or should i contact customer support again

[night cloak]

Let me check the RAM specs.

[urban heart]

3gb ram

[light trout]

@night cloak Please refer to this message: https://discordapp.com/channels/393088095840370689/481200416349224980/593145543333773312

[urban heart]

32 gb rom

[night cloak]

@urban heart Seems like a very old device. Unfortunately the game requires more free RAM space and processing juice. You might wanna clear all the apps before playing. You can also restart your phone before playing. These are temporary solutions you've.

[urban heart]

today i reset my phone now there is no app or game inside my phone except pubg clash royale and whatsapp

[night cloak]

@steady prism If your account was compromised, you will need to recover your social media account first.

[urban heart]

@night cloak what can i do now

?

[night cloak]

@urban heart Then upgrading phone is the way to go. You're already using a 5 year old device. Maybe it's time to upgrade.

[urban heart]

but phone is on its latest version lollipop

[humble dragon]

Whose brilliant idea was it to limit room card purchases to 1 per day? First it was one every 10 days through clan shop so people were spending money on room cards buying in bulk but now we can't even do that

[night cloak]

@urban heart It's not the software but limitation of hardware.

[urban heart]

ok

i have to buy a new phone

is any one a room card?

[night cloak]

@humble dragon The changes were made to keep a balance. They might remove the item from clan shop in future, who knows.

[urban heart]

room?

[night cloak]

@urban heart What do you mean by room card?

[urban heart]

custom room card in pubg

[humble dragon]

Balance what exactly?

[night cloak]

@urban heart You mean you want those?

@humble dragon Server.

[urban heart]

we can play against our friends by using this

[night cloak]

@urban heart Yes.

[urban heart]

@humble dragon do you have a room card?

[humble dragon]

So having multiple room cards open causes an imbalance in the servers?

[steady prism]

@night cloak my both accounts are hacked but i know all info

[humble dragon]

Yes just 1 trying to get another so I can host the cash tournament tonight but apparently I can only buy 1 room card per day so oh well

[night cloak]

@steady prism Once you recover the account you can use those to get back in your game.

[steady prism]

can't customer support recover the account and revoke the accounts

or can't they just ban the account

[humble dragon]

@steady prism I've dealt with this before if you had your Facebook account linked and you're still logged into Facebook go to options in Facebook log out of all devices log back in change your password and setup 2 factor authentication to prevent it from getting hacked again

[night cloak]

@humble dragon People playing in custom room causes the server to stretch, specially when the amount is huge. Dropping the option to purchase room cards reduces the creation of rooms and makes the server stable. It also encourages people to play in classic mode more to avoid longer matchmaking time.

@steady prism They can't do anything unless you've at least 1 social media recovered.

[humble dragon]

I constantly have people trying to hack my Facebook for my account but 2 factor authentication is a real life saver if you can get it back I highly recommend it. I've got my gaming page linked to it my pubg account with multiple skins outfits i was #10 last season for fpp solos it's already registered for ESL and everything and being a streamer makes it more of a target. Every stream I get 6-7 texts and emails requesting a password reset code

@night cloak so do the room card limits reset with the game each day or is it 24 hours from the time I purchase it

[night cloak]

@humble dragon 24 hours from the time you purchase it.

[devout gull]

I got a two-month ban all of a sudden and I don't know why it would help ?

[night cloak]

@devout gull Is it two months or 3?

[devout gull]

@night cloak Opens on 2019/11/28

[night cloak]

@devout gull Can I see a screenshot?

[night cloak]

@devout gull Unfortunately the ban won't be lifted. But the solution to prevent this ban is by updating your iOS version to 13.1.1.

[hot plume]

@night cloak Do you know if there is going to be able updates or fix for the hacker problem? Every game there are people flying around in cars, jumping high, speed running ect

[devout gull]

Well, thank you for the help♥️

[night cloak]

Guys I want to communicate with the administrators in the account suspension section .!

@hot plume There are a lot of exploits coming everyday and it's not always possible to detect those - as some of them can act like a camouflage. At that time, when you report - the security team learns what method they used and they will filter it to anti cheat engine. Every time you report, you're contributing to the system.

[hot plume]

@night cloak I understand that and I report them all the time but its at the point where its just too much and the game is not very playable with all the cheaters

[night cloak]

@night cloak They live inside the in game customer support.

@hot plume Understandable, having cheaters in game is unfortunate. Please be patient with the devs, and try to understand that they don’t want people to have a bad experience. They do their best, but this stuff doesn’t just happen super quickly.

[hot plume]

I see. I just hope the devs understand how bad it really is.

[night cloak]

Now I do not know why this ban

@hot plume They do understand. And I hope they are working on a better system to prevent these cheaters.

@night cloak The ban was caused for actively teaming with the same person who was cheating in game.

But I didn't use any breakthrough or other things

@night cloak oky thanks

But I want to reduce the duration ? for US ?

[hot plume]

@night cloak At least its not a 10 year ban like alot of other people

[night cloak]

It's not possible to reduce the duration. You may want to create a guest profile and play there meanwhile, @night cloak.

3 months a lot and I don't use anything that violates the game

[pastel sigil]

@night cloak Hi my friends I was playing in my personal phone with two phones and here comes the question why two phones answer I was playing evaluation and I want to reach the level of the invader when the first device is charging charging Open my account with my second device directly I was addicted to play during the switching device I forgot the account in my first phone and when I open the account with my second phone I have been exposed to the band for 10 years, I was sending the company, but no answer to date.

[night cloak]

Why do I take the sin of other people?

@night cloak Playing with people who were cheating is a violation to the ToS, unfortunately.

[dusk moss]

Is there any way to switch your amazon account for the event?

[night cloak]

@pastel sigil Opening account from different phones won't cause ban, unless you were in a match and joined the match with a different phone - which is a violation to the ToS.

@dusk moss Unfortunately, no. It is not possible to discourage people from creating free trial accounts every months to bypass the system.

@night cloak I'm playing random and I don't know They betray the game

@night cloak Playing with random won't cause ban. Unless you're actively playing with the same random person.

How do I work to avoid the ban!

You can avoid such bans in future by existing the game when you find your teammates are cheating.

[pastel sigil]

@night cloak No, I went out to the lobby and turned off the device and put it on charging.😔😔😔😔

[night cloak]

@pastel sigil That won't cause ban. Maybe the ban was for a different reason.

[sage gazelle]

What is this ?

[night cloak]

@sage gazelle The ban was caused for actively teaming with the same person who was cheating in game.

[pastel sigil]

@night cloak Now what should I do?

[night cloak]

But why there is no tolerance in Pubg Mobile

@pastel sigil Now, you can create a guest profile and play there.

[sage gazelle]

@night cloak oh

[night cloak]

@night cloak There is, otherwise you won't get ban at first place.

[sage gazelle]

@night cloak Is there a way to open the ban?

[night cloak]

@sage gazelle Nope.

[sage gazelle]

@night cloak ok ty for help

[night cloak]

No worries!

[sage gazelle]

@night cloak If my friend in the game cheats, will I punish with him?

[night cloak]

If you find your friend is cheating in game, you can quickly report and exit the match. And later ask them not to use the exploits if they wish to play with you, @sage gazelle.

[sage gazelle]

@night cloak ok ty

@night cloak Is there a way to commute the sentence? Because I bought the ninth season

[night cloak]

There's unfortunately no way except waiting until December.

[sage gazelle]

The season is over 😦

[night cloak]

But I want to know what causes the ban To avoid this stuff

@night cloak I already told you what caused the ban. Let me know if you forgot.

[tardy ocean]

can someone give me the link for the pubgmboile emulator pls

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @tardy ocean.

[tardy ocean]

how do i react to this im using tje app on windows @warm wren

e

someone pls help me im lost

[grizzled lark]

@tardy ocean;

gameloop.fun

[tardy ocean]

Okay

[hallow echo]

I need help

A warrior’s journey event is stuck like this

Amazon Prime is stuck like this too... No claim button

@harsh anchor

@neon patio

[tardy ocean]

@grizzled lark are the controls diffrent or the same as mobile version

[grizzled lark]

It is mapped according to a keyboard and mouse, @tardy ocean.

[devout hearth]

Playing crew challenge rn, full hackers again

[grizzled lark]

For Emulator related assistance, @tardy ocean, go to #613267301243944960 and check for the Emulator role by reacting on 🇪.

[tardy ocean]

i dont have a mouse but only the touch thing on my laptop will that be harder and is there any bots

[devout hearth]

Ban hackers before creating new skins

[hallow echo]

@grizzled lark Can you help me? Check the screenshots I posted above.

[grizzled lark]

Have you tried restarting the game and try again, @hallow echo?

[hallow echo]

I’ve been trying for 3 days straight

I subscribed to Amazon Prime just for these rewards...

[grizzled lark]

Use the Button present next to the reload button, @hallow echo. It will open that in your browser.

[storm flume]

Hello, @devout hearth!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[devout hearth]

Lmao u don’t do anything with hackers even if we report them, crew challenge is the only one sponsored tournament and cheaters everywhere, Tencent just look stupid after that

[grizzled lark]

I'm sorry, @hallow echo, I have least information about that event, someone will assist you soon.

[hallow echo]

Can you try to get someone to respond to me then?

I’m fed up.

[slim granite]

Hello My name is (父乙〇尺〇父) My account in the game has been
banned without warning and without cause and I have not
violated the terms and conditions of the game and I hope that
my account will be returned and removed from it. This is my
( 5108246085) account ID

[blazing saddle]

@hallow echo Hey! How may I help you?

[devout hearth]

Crew challenge group E FPP Europe, 2 game and first already has 51 kills

[night cloak]

@hallow echo For some reason the webpage isn't fully loading for you. Most likely a network bug. I'd recommend to try switching to different internet sources like Wi-Fi, mobile data, hotspot and find a sweet spot for you.

is this items country restricted or we can use them across all serves ?

@night cloak It's country restricted.

@night cloak is that mean that i cant use them across all the servers?

@night cloak can i wear them in iraq ?

[raw ridge]

hey guys

ıs there someone to help me about pubg mobile

ı have 12 gb ram and 2 gb monitör kart

on my laptop but when ı play mobile version ıts stıll frezzing

how can ı fix this ?? !...

[strong heart]

I really need help and I don’t know where to get it

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @strong heart. Remember to read through #481198147478224896 before asking questions in the support channels.

[strong heart]

My account was link with face book and google play but my Facebook got disabled and when I login with my google play it was a different account. How can I recover my principle PUBG account since i have been playing since season 2 and I have so many hours invested in hard work in PUBG

[blazing saddle]

Hello, @strong heart
Social media account security is the users own responsibility. The game or the staff team is not reponsible for the user giving out sensitive information about the social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the problem to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.

[strong heart]

Thank you @blazing saddle, I contacted the social media support and my request to regain my Facebook was revoked so I can’t access it anymore, I have contacted the i game customer support and the provide some steps, well more like I have to send some information about my actual account and a guest account so they can overwrite it my account to the guest account but they didn’t provide any email to where I have to send this information

[opaque wren]

Wtf I just got banned in the middle of a match

[surreal turtle]

Can anyone tell me. what's the requirements for giving away RP as gift
Like snyergy etc.

[blazing saddle]

You need to have atleast 20 Synergy, @surreal turtle.

@strong heart Try contacting their email : [e-mail].

Hello, @opaque wren
Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.

[tardy ocean]

How to fix this no one knows how to do it in emulator support

[rotund marlin]

Help pls im in the top 100 grenadier and did not recieve my tag? I restarted the game and no notifcation about it came up

@molten crown help pls

[molten crown]

I’ll get back to this if nobody else mentions anything. I’m currently on dinner

[trail thorn]

Hello. I would like to ask like if a guy took my PUBG mobile account ID and posted it on random groups to tell people to report me for no reason at all.

And that a lot of people reported me. Would I get banned even if I did nothing wrong?

And if yes I'd be banned. Why would I be banned if I didn't do anything wrong?

Please let me know and it won't be fair if you guys just ban people because they just received a lot of reports and they're not hackers

Should make it can only report you if you were killed by him but not random reports

[rotund marlin]

Help pls im in the top 100 grenadier and did not recieve my tag? I restarted the game and no notifcation about it came up

[solar heron]

servers on south-america are down

[rotund marlin]

Could someone help me ffs

[shell garden]

@rotund marlin it resets every week. you won't see it until the reset

if you just hit top 100 you won't get it until the certain reset day/time. but you'll have to still be in top 100 when it does reset

[rotund marlin]

The week the jus reset an hour ago

Wasnt i supposed to get it then??

[night gull]

@warm wren

why im not ranked??

[shell garden]

@night gull is your flag set to iran?

[blazing saddle]

The system may have frozen your ranks due to abnormalities detected in your account, @night gull. Contact ingame support for further information.

[stray cargo]

Hello ineed help

[dense quail]

I am getting this error plz help even i can't download resources pack

[weary flare]

just wondering if anyone knew the status for notch players ? Im running the Google Pixel 3 xl and things are still getting cut off ( with the notch setting on )

[celest shadow]

Could you try repairing your client, @dense quail?

[sonic dew]

Indian fest Dasara offer on UC purchase ended?

[wanton ridge]

Guys what i doo

I done was it .. 2 time bann 10minuts

I dont using any program hack or tools

[frail abyss]

[wanton ridge]

I play from phone p pocophone f1

And im youtuber can chick it from my viedos

[storm flume]

Please refer to this channel's pinned messages for further information, @wanton ridge:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[wanton ridge]

@storm flume i did it before

[blazing saddle]

Refer to this message, @wanton ridge :

https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[scenic oyster]

Hi Now u have a proplem my account banned for 3Monthes Because i gave it to my friend to play on it he was using emelatour but he didn't used any hack programs please unban my account the Id:Scorpion248

[rapid osprey]

Can Anyone Tell me PUBG KR Version Discord Id..

[storm flume]

We provide support only for the global English version of PUBG MOBILE here.

[blazing saddle]

3 month account suspensions are given out for using cheats or actively teaming up with cheaters (intentionally or not), @scenic oyster.
Regardless, we cannot be of any help, kindly click the File Claim button and wait for response.

[trail thorn]

Hello. I would like to ask like if a guy took my PUBG mobile account ID and posted it on random groups to tell people to report me for no reason at all.

And that a lot of people reported me. Would I get banned even if I did nothing wrong?

And if yes I'd be banned. Why would I be banned if I didn't do anything wrong?

Please let me know and it won't be fair if you guys just ban people because they just received a lot of reports and they're not hackers

@blazing saddle

[hallow solstice]

@blazing saddle check the link I given they are providing hacks so it's humble req to check them

[blazing saddle]

If you have not violated any ToS and yet are mass reported by people, it will not give you a ban of any kind.
The system reviews and checks all the account details thoroughly and takes actions appropriately, @trail thorn.

[trail thorn]

You sure mate?

[hallow solstice]

@blazing saddle check the link I given

[blazing saddle]

@hallow solstice You can report the servers directly to discord. We do not deal with such reports.

@trail thorn Yes.

[hallow solstice]

@blazing saddle kk brother

[trail thorn]

I'll seriously quit this game if I lost my account because of reports. I paid over 20k USD on it and I'm from KSA

Thanks mate really. But can you give me full meaning of ToS

[blazing saddle]

You will never get any account suspensions just on the basis of false reports.

[trail thorn]

Thanks bro

[blazing saddle]

ToS = Terms of Service or Terms of Use of the game.

[trail thorn]

Been 4 days not sleeping worried of so

Really idk what to tell you thanks mate and long live pubg

[blazing saddle]

🍻

[young spear]

cool support channel with no responses btw

maybe third times the charm and won’t get ignored, why can’t a coleader make clan members elite?

[blazing saddle]

Only clan leaders have such powers, @young spear.

[young spear]

since? last update? wasn’t like that a few weeks ago

[jolly fulcrum]

Is pubg mobil issues on Samsung s10 phone resolved?

[celest shadow]

All promotions are only available to the hands of the Clan Leader, @young spear. The Co-Leader only has powers to invite, accept or reject members from joining the clan, as well as kicking members off from the clan. In addition, changing the clan flag and description.

[blazing saddle]

What issues have you been facing, @jolly fulcrum?

[celest shadow]

Could you elaborate the issue, @jolly fulcrum?

[jolly fulcrum]

frame rate issues..

i am reading the issues online.. I am about to buy samsung s10 phone..

just checking before I buy

[blazing saddle]

If your frame rates have been fluctuating or freezing mid game, you can use the Repair Client option on the login screen.

There haven't been many complaints about the device in specific, but this is a generalised client sided issue, @jolly fulcrum.

[night cloak]

Can anyone be my friend 😂😂

[modern trench]

Am I able to share videos of a cheating for banning?

[storm flume]

Use #activities to find other PUBG MOBILE players, @night cloak.

[night cloak]

Oof

[modern trench]

Maybe a link to my video?

[wet dove]

Why i always get 10 minutes band ?

[spring void]

@modern trench no, not here we dont ban hackers here. Upload it somewhere and forward link to CS

[storm flume]

Please refer to this channel's pinned messages for further information, @wet dove:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[wet dove]

After 2 or 3 games every time like this

[spring void]

Check pinned message sabout data error

[wet dove]

Ok thanks bro

[spring void]

@night cloak ot use #chat this is intended for support

[night cloak]

Ok

[modern trench]

What is their discord? Cause on their post from fb, ( pubg mobile) specifically said to go to pubgm support

[blazing saddle]

Can you provide a screenshot, @modern trench?

[spring void]

@modern trench we provide support for technical client sided issue, for bans or hackers go to ingame support

[modern trench]

It's of a aimbot. Screen shot is kind of hard to show evidence. But the video, it is clear.

@spring void then why was I specifically told to go to discord?

By pubg mobiles fb

[spring void]

Send the screenshot of the post which redirected you to discord

[blazing saddle]

I need a screenshot of the post directing you to this channel, @modern trench.

[modern trench]

Feel free to Contact me directly on the official discord or reddit.

[blazing saddle]

@modern trench Contact Privately -> @wintry heart.

[modern trench]

Thank you for that.

[trail thorn]

Toroid. If my account got banned for false reports. What should I do?

[gloomy delta]

Support me guys

[blazing saddle]

Click the File Claim button and wait for response, @trail thorn.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gloomy delta. Remember to read through #481198147478224896 before asking questions in the support channels.

[spring void]

@gloomy delta adveetising isnt allowed

[granite isle]

Hi how can report some one who cheating I got prove thanks

@here

@harsh anchor

[night cloak]

Can I use VPN to play Pubg?

[sly harbor]

Is PUBG ever going to crack down on the hackers in the crew challenge? There have been countless videos made proving people are shooting through walls, using aimbot, and some sort of ESP. The same team of hackers has won 3 seasons in a row. For this to be a tournament hosted by PUBGM themselves, you’d think they would take more time and put forth more effort towards banning these players.

[granite isle]

@sly harbor

[sly harbor]

Yes?

[granite isle]

How can I report some one who’s cheating

[sly harbor]

Via in game customer support

[granite isle]

If I recorded

[night cloak]

How To install PUBG Beta ? Pls

@granite isle you'll find all the information about reporting a cheater in #481198147478224896 5.1

[maiden salmon]

@granite isle Don,t waste your time for reporting Hacker,s ! Just play new match ! Pubg Official never-ever ban hacker,s !

[storm flume]

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[spring void]

We dont ban hackers here, in this server

[night cloak]

Can I use VPN to play Pubg..?
Cause my pin is always high.
When I use VPN my ping is good....

Can anyone tell me it's legal or illegal in PUBG MOBILE Role
Please....🙏🏻🙏🏻

[storm flume]

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @night cloak.

[spring void]

@night cloak VPN is not recommended

[night cloak]

🤔

[spring void]

Further enquiries can be directed to CS

@night cloak accidentally pinged you

[night cloak]

@spring void not a problem!

[proven tusk]

where do i i get more fuel for The walking dead BoardGame 🙋

can i find them in the world ?

[night cloak]

@spring void ok bro

[proven tusk]

i mean i classic ??

[umbral needle]

It says connection terminated due to data error

[storm flume]

Please refer to this channel's pinned messages for further information, @umbral needle:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[stable ether]

What kind of reward we get in gold frame?
Silver,bp or time limited stuff or something good?

[dusky isle]

It's a secret

[night cloak]

@proven tusk play classic matches and kill more than 4 enemy to get more fuel.

[stray cargo]

Hello ineed help

[grizzled lark]

Hello, @stray cargo. How can we help you?

[stray cargo]

@grizzled larkineed support

[grizzled lark]

Can you state your problem, @stray cargo?

[stray cargo]

@Koushik#٣٩٩٦
My account is tied to Twitter and has been stolen tension and I can not restore Twitter and I want to cancel the game?

@grizzled lark؟؟؟

[storm flume]

Please refer to this channel's pinned messages for further information, @stray cargo:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[stray cargo]

@storm flumeI do not understand

@Dyno#7532 I play Android

[grizzled lark]

@stray cargo,

My social media account is hacked what should I do?
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #481198147478224896 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

[stray cargo]

@grizzled lark well thanks

[somber beacon]

Hello my Facebook account is hack

[haughty cypress]

@somber beacon why are you contacting us when we dont work for facebook?

[somber beacon]

How i can remove fb account from pubg

[opaque mist]

@somber beacon you cannot

[quiet mirage]

Can people who are using the beta join people who don't have it?

[dusty ibex]

Anyone?

[opaque mist]

@quiet mirage no

[empty heron]

What does staring at the moon do?

[onyx briar]

when is payload gamemode

[storm flume]

We currently do not have a specific release date for the upcoming update, @onyx briar. Once we do, we will publish further information in #news.

[surreal burrow]

Hi am I still able to find the companion eggs?

[languid citrus]

Hi, I need help... My wifi connection is really good but i always timeout while playing

wow nobody replied nice

[dusty ibex]

Need help about this

[somber beacon]

What happen when my merid is 0

[languid citrus]

@somber beacon u can't play duo nor squad

you need to play solo to increase back your merit

[somber beacon]

It get id ban??

For 1 or 2 days ??

[languid citrus]

I don't think so...

[sharp ibex]

Guys i need support please 😢😢

[languid citrus]

Because my friend has been to merit 0 didn't get banned

[somber beacon]

I want to ban my account for 2. Or 3 days

Without loosing tire

[sharp ibex]

My facebook account has been disabled by some hackers but still yet i have access to pubgm account how could i link pubgm account with Twitter or gmail or anywhere

[boreal spindle]

i have screen record for hacker with his id , what is the best method to report him ?!

[spring void]

@somber beacon there is no guarsntee that ban will not reset tier, and would you do that? It may lead to 10 year ban

@boreal spindle ingame,

[storm flume]

Hello, @boreal spindle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[spring void]

@languid citrus try repair fron login screen

[boreal spindle]

@spring void i try in game but the bot answer me and close the conversation

[dusty ibex]

🙂

[languid citrus]

@spring void ok

[storm flume]

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @night cloak.

[spring void]

@boreal spindle that doesnt mean they havent seen your message, they have noted it and he will be banned soon

[boreal spindle]

okey

[spring void]

@night cloak it is upto the reddit administrators we cant say anything about that

[languid citrus]

@spring void didn't work

[boreal spindle]

Pro plays so i connect in gamz i go to support and chat with them and post the record

[spring void]

@languid citrus try clearing data, restart router, if nothing works reinstall

[empty heron]

What does staring at the moon do?

[sharp ibex]

@spring void bro

My facebook account has been disabled by some hackers but still yet i have access to pubgm account how could i link pubgm account with Twitter or gmail or anywhere

[spring void]

I am not aware of the issue wait for someone else

[gilded beacon]

If we use screen mirroring app will it get me banned or not ? Please help want to do live stream via pc

[gilded beacon]

If we use screen mirroring app will it get me banned or not ? Please help want to do live stream via pc

[night cloak]

M249 500m spray..🤯🤯😵

👏🏼👏🏼

[storm flume]

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[grizzled lark]

Nope, it won't, @gilded beacon.

[night cloak]

@sharp ibex Whatever you do, just don't delete the facebook app or sign in with another account on facebook. If you do so, your account will be gone forever.

[gilded beacon]

@grizzled lark thanks buddy

[signal hound]

???

[magic palm]

i found no pubg lite in appstore? how can I download the lite ver of pubgm?

[night cloak]

@magic palm Maybe your country doesn't support the Lite version, maybe. I don't have the option too.

[empty heron]

What does staring at the moon do?

[night cloak]

@empty heron ?

[empty heron]

@magic palm either your Phone is too good or it still isn't available in your country

[magic palm]

@night cloak I'm in Indonesia, and my friends are playing that, I want to play with them so I want to install it yet it cant be found on appstore

@empty heron too good? what does that mean?

[empty heron]

@magic palm Above 1/2 gb ram

[terse rain]

What is that ? and what is for ?

[empty heron]

You need a low end Phone for pubg lite, if you're able to run pubg mobile then there shouldn't be a reason for you to install lite, @magic palm

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @terse rain.

[magic palm]

so it has to be under 2gb ram? I just want to play with my friends on PUBGM Lite:(( @empty heron

[empty heron]

@magic palm then look for an apk, pretty sure there's plenty.

[spring void]

@empty heron what do you mean by staring at moon?

[empty heron]

@spring void check the new season 9 trailer..

@spring void they said themselves that there's a suprise for staring at the moon..

[sterile mango]

@gilded beacon but if you using keyboard and mouse that will be banned because detected as keymapper bro.. but if you only for screen mirroring its okay i think

[fringe atlas]

What's this the walking dead event? Can someone explain it?

[empty heron]

@fringe atlas it's explained well in the event itself

[spring void]

@empty heron then that is a surprise, we dont know yet

[zinc relic]

Where can I send footage of a hacker?

[vast socket]

Can anyone give me the India bonus challenge schedule?

[light trout]

@zinc relic Please upload the footage of a hacker on video hosting websites like YouTube and send the link to the in-game customer service. They will be pleased to take care of that hacker.

[zinc relic]

@light trout I was spectating the people that died to the hacker so does it matter if their usernames are shown in the video? They were talking too

I reported him too

[mild moon]

@light trout here ?

[cyan chasm]

i got this problem and i cant delete aow_exe.exe.
somebody can help me?

[fringe atlas]

@empty heron yes sorry I did not check it well there earlier

[normal fulcrum]

@magic palm Not true. My phone has 8gb Ram and I still play pubg lite. If it's not available on play store, get APK Pure app and you can download Pubg Mobile lite. You don't have to worry about compromised apps from APK Pure

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @cyan chasm.

[magic palm]

ahh okay sure, thanks for the info @normal fulcrum

[normal fulcrum]

Always happy to help

[celest shadow]

Hello, @strange bear. Yes, you can report cheaters or hackers in game using the built-in reporting system.

[strange bear]

Okey

He name is vnhaxOvip

[storm flume]

Please refer to subpoint 5.1 in #481198147478224896 for further information, @strange bear. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[celest shadow]

Please read the subpoint in the #481198147478224896 channel if you want to know more on how to report cheaters.

[strange bear]

Ok

[storm flume]

Please refer to subpoint 5.1 in #481198147478224896 for further information, @mild moon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[light trout]

@zinc relic Yes, the name is the evidence that it is the same guy. Anyways you have already reported, he will definitely get punished soon.

[winged gorge]

If I'm conqueror today, and play matches, gets minus points and my rank drops below 500, then I'll get to ace at the same time or the next day?? 🤔

[blazing saddle]

Rankings are refreshed everyday. You will lose the conqueror tier after the daily refresh, @winged gorge.

[winged gorge]

Like I'm conqueror today, gets minus, then I'll be conqueror for today? And get back to ace tomorrow??

[light trout]

@winged gorge Yes, you'll stay conqueror for today. Tomorrow, you'll be back to Ace once the ratings reset.

[winged gorge]

nice

[wheat stirrup]

does anyone have any idea why they do those 10mins ban?

the thing that says something about unstable client

[storm flume]

Please refer to this channel's pinned messages for further information, @wheat stirrup:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[spring void]

Check pinned message about data error with client @wheat stirrup

[wheat stirrup]

thank u guys @spring void @storm flume , i'll try switching dns client

[grim crane]

Hello i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @grim crane. Remember to read through #481198147478224896 before asking questions in the support channels.

[grim crane]

Our clan leadership change because of our clan leader is not active

[night cloak]

@grim crane Your clan leader can talk to the current leader.

[grim crane]

He refuse to talk

The clan is made by me and my friend i am th co leader

[night cloak]

Then leave the clan and create a new one. Be sure to be active in the new one.

[vagrant onyx]

@grim crane what is the clan lvl was ?

[grim crane]

Lvl 7

[vagrant onyx]

@grim crane that is really hard

[grim crane]

And why the other player be the leader i am the co leader i should have be leader

[night cloak]

It seems both of the leaders were inactive but the current person who is leader was very active during the hard time. They deserve to be leader.

[grim crane]

Wow

Nice very nice

[night cloak]

Is there anything else I can help you with?

[grim crane]

Ya can you please tell the developers that this is the stupidest thing they have ever done

[vagrant onyx]

@grim crane look

[grim crane]

But that is nor the elite neither a co-leader then why

That person

[spring void]

@grim crane you and leader both were inactive for a long time

[night cloak]

@grim crane This is not stupid. It is a better system to discourage people from creating a clan, get randoms to level up and kick them once they reach a high level. This was a big issue in other games. I think the devs finally nailed it.

[grim crane]

What do you mean by active i dont completed clan mission or activities but i palyed alot. So this means i am inactive

[spring void]

Yes it does, being the coleader gives you responsibilities @grim crane

[grim crane]

@night cloak so you mean people should not make clans?

[night cloak]

@grim crane People should not misuse the clan system. Just because you created the clan, doesn't mean you own it. If you think that, PUBG is not the game for you. Clan leaders has responsibility toward their clan. If they cannot contribute, they have no right to lead a clan. Incase you are inactive, you can promote someone who's active in clan and trusted.

[north hawk]

I need help. I cant change region from setting , alot of my friends have that feature in basic setting but i dont , please help

[night cloak]

@north hawk Are you in Europe?

[wispy tinsel]

5260910686 this id use hacker

[storm flume]

Hello, @wispy tinsel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[north hawk]

@night cloak nope im from middle east asia

[wispy tinsel]

5260910686

Hack

[night cloak]

@north hawk Can I see a screenshot of the basic settings usually where the country settings is located?

@wispy tinsel Read the bot message.

[north hawk]

Ok

My setting^

The messing feature

@night cloak

[night cloak]

@north hawk I see your account was created in Europe. Or you selected Europe during registration. Unfortunately, you won't be able to change countries due to EEA law.

[north hawk]

@night cloak that was like a year ago , i dont live in Europe , thier should be some way to change that , the problem is im missing alot of events in the game added for my region

[night cloak]

@north hawk There's no way because of how strict EEA is.

[north hawk]

Ok ty.

[stark yacht]

hello... help me with my sensitivity setting for android..

[north hawk]

@night cloak can you explain this feature plz

[austere otter]

🤔

[rain quiver]

About yesterdays talk. This Hacker still has his account. KD is increasing. Not surprised.

Level 24 in just this season. Makes sense Tencent.

[austere otter]

😂

[wind garden]

Hi

[vagrant onyx]

@rain quiver some use new acc in push rank to Ace and conquer with hack

[junior rune]

what are these

[distant kiln]

@vagrant onyx "some"

[vagrant onyx]

@distant kiln yea not all

[distant kiln]

More like so many people hides the pain

@junior rune first was event in Asia, second is event in middle East

[rain quiver]

Season 9 for me is where Ive been experienced most hackers.

[distant kiln]

@rain quiver people use a second device they use wall hack on. And then they specated their main account on main device so they won't get banned but can still see where enemies are.

[rain quiver]

Yeah. its so sick how far they can go xD

[wind garden]

Hallo

Wo ist die adman

[rain quiver]

whatever. I give Pubg 1 week to ban him. If not. I write big ticket. 🙂

Hacker: SaLeHBiNFaHaD

[junior rune]

@distant kiln oh

thanks

[distant kiln]

@rain quiver I doubt he'll get banned, you should try to play middle East and you'll realise how many people are hacking.. that's rly sad

@junior rune there is also a diamond thingy that gives 400 chicken at once, you could try to find any Arab to give u one, sadly I can't I'm in Europe :v

[vagrant onyx]

@distant kiln people are teammates in solo

Like like a group of people who teammate and solo

and dont forget who the hacker in solo

[rain quiver]

@distant kiln Europe server is not Europe server. Its Arab Server xD

[distant kiln]

@rain quiver I myself don't mind playing with people from any country I was more talking about how events can differ depending on your region 😬

[stone vale]

I cant open the warrior journey why ?!

[dawn cosmos]

Hello, does anyone know how to fix this bug in which the game crashes by itself

It happens when I am like 10-20 seconds in the match

[winged gorge]

Don't change libs

[dawn cosmos]

?

[thick kestrel]

Hi,
Is there any chance to search BANed ppl?
because i found cheater Yesterday and i can't found him in the list.
Thanks for your time 👍

[spring void]

@dawn cosmos it has happens die to insufficient ram, how much ram do you have? Also consider clearing ram and closing background apps before playing.

[night gull]

@blazing saddle but im never not banned or alert from game!

[dawn cosmos]

@spring void 6gbs bro

And snapdragon 845

[spring void]

@dawn cosmos try to repair from login screen

[glass badger]

Is Gfx Tool Allowed Now?

[grizzled lark]

No, @glass badger.

[glass badger]

I heared That Pubgm Now Have Given Permission to use some Apps For Modification on Graphic

Modification = Change Graphics

[night cloak]

Please fix weapon master achievement
I did all weapon master mission twice and I was above platinum

[quick mauve]

‏ Hello
‏My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it.
Notes:I’m not hack and I’m didn’t use any thing about a hack.

[night cloak]

@north hawk That is the option to delete your game account.

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @quick mauve. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[quick mauve]

I will delet my game because this is not fair. I swear I am not a cheater.

[stable ether]

Game gets freezed and force stop
It's happening from today
I have enough storage space

[spring void]

@glass badger no, there is no such app

@stable ether it happens due to insufficient ram, how much ram do you have? Also consider clearing ram and closing background apps before playing.

[stable ether]

1.31 gb

[spring void]

@stable ether clean your ram, 1.31 gn is very less to play the game

[stable ether]

I am using 1.31 GB ram since Nov
I never faced this issue,why today
Game force stopped 5 times

[spring void]

Game has minimun 2 gb requirement, i dont even know how you are playing the game with 1.31 gb free. It should even start lol @stable ether

[vernal flume]

What bug is this? My friend is in the clouds 😂

[storm flume]

Hello, @vernal flume!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[spring void]

Or if he is hacking report him

[vernal flume]

No. His perspective. Both died @spring void

[spring void]

Then report the bug, refer to msg by @storm flume @vernal flume

[vernal flume]

Sure 😊

[night tangle]

I got banned with no reasons!!!

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night tangle.

[wicked palm]

help they banned me without reason, I don't use cheats

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @wicked palm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[night cloak]

Such a big game and yet a mistake again.. can this be improved?

[dense hedge]

The game crashes after every 2nd classic match and I've observed that it happens exactly after the end of 2nd match or either after starting the 3rd match,, had never faced this issue before

[night cloak]

"Used Vitural apps"

[onyx cairn]

Thanks for your report. The issue was already forwarded to the team! @night cloak

[night cloak]

Is Tencent drunk or something..? @onyx cairn

[celest shadow]

Virtual applications that creates a duplicate of the intended application is against "Tencent Games" Terms of Service, @night cloak.

[night cloak]

Almost 100 people used Virtual apps according to the list. One mistake is like alright, but all of them saying "Vitural" instead of Virtual proves how much attention they give.

@celest shadow Did you check my previous message?

[onyx cairn]

Of course not. You need to understand, that this is a global team, that works in multiple languages. Sometimes wrong typings may happen. Don't blame the team for it!😊

[night cloak]

I won't blame the team, I'm blaming my chrome browser then, thanks.

[onyx cairn]

😂 Ok, whenever you need help, feel free to contact us here!

[glad talon]

Hi

[spring void]

Hello how may we help you? @glad talon

[glad talon]

I have been banned from the famous game Bijie and I do not know what happened to her Please remove the punishment from my account as soon as possible and thank you very much

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @glad talon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[opal aurora]

Damn it.
Can we remove the Merit system? In Steam version, accidentally killing teammates doesn't affect anything called Merit. But why must we have a Merit system in mobile version?

[spring void]

@opal aurora it has been implemented to reduce frindly fires in automatch making

[night cloak]

@opal aurora Because mobile doesn't have friendly fire through guns. You can't kill your teammate with a gun in PUBG mobile, while you can in PC.

If the merit system wasn't there, people will keep friendly firing and basically end up being trolls, Altough you can do friendly fire through grenades and car explosions.

To prevent that, Merit system was added.

[opal aurora]

It's people's awareness...

[eternal remnant]

[opal aurora]

Just give a ban if they kill teammates on purpose through reports.

[night cloak]

@opal aurora Plus going under 60 merit points restricts you to solo mode only, which is I believe a good way to teach trolls a lesson.

But they can't ban people for teammate killing though.

[eternal remnant]

They can ban u if u get merit too much

[spring void]

That would be too much, they also need to keep in mind accidental friendly fires @opal aurora

[opal aurora]

If I don't kill my teammates as a troll, then just don't reduce my Merit!

[eternal remnant]

I got under 60 merit before like 5 times 1 week and i got banned for 2 weeks

[celest shadow]

Your teammates has an option to deduct or not to if you accidentally killed them, @opal aurora.

[spring void]

@eternal remnant can we help you in any way?

[celest shadow]

A menu prompting them either to deduct or not to will pop up after getting accidentally or intentionally killed by a teammate.

[opal aurora]

Then how can they decide?

[deep void]

hi im streamr and im used smartgaga emulator is it unlegel or what bck i take bannd 4 hours !

[eternal remnant]

Its fine it was 2 months ago lmao

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, .

[opal aurora]

Make a kind of form through Customer Service in settings?

[spring void]

@opal aurora they get the choice to chose whatever theu want to do

[blazing saddle]

Refer to faq subpoint 3.14 for more information regarding the merit system.

[opal aurora]

Yeah yeah yeah, "they get their choice to choose", but the system doesn't give them a choice

They force-reduce Merit

[spring void]

@opal aurora they do, that was added in last update, please dont start unneeded arguements

[heady bloom]

can someone WTF is this...and why can't it stop bothering me while playing

[opal aurora]

Then how can they make a decision to give back my Merit or reduce my Merit? Just speak it out.

I'm feeling unfair

[blazing saddle]

Merit is reduced automatically if the player is found violating rules multiple times, @opal aurora.

[spring void]

@heady bloom you may have pressed home screen twice or said OK GOOGLE refer to google assistant support for more info

[celest shadow]

That is your Google Assistant, @heady bloom. If you hold your "Home" button, it will pop up.

[opal aurora]

Ok fine. Teammates have choice, and the system automatically reduce my Merit. Nice logic!

[night cloak]

Is MidasBuy legal??

[spring void]

@opal aurora teammates have choice the first few tines but if you keep repeating then automatic action

[celest shadow]

Yes it is, @night cloak.

[night cloak]

Lemme ask any mod🤔 coz I don't wanna risk my id!✌️

[spring void]

[blazing saddle]

Yes, @night cloak. Midasbuy is official.

[celest shadow]

Repeated offense of team kill will result in your Merit being automatically deducted, @opal aurora. If you accidentally killed a teammate the first time around, it will give your teammate a choice to either deduct or not to as they will receive a prompt right after getting accidentally killed by you. If you knock a teammate accidentally with a grenade, you won't get merited. However, if you are detected to repeatedly team kill, the system will automatically deduct your Merit.

[night cloak]

Are you sure @blazing saddle ?

[celest shadow]

Yes it is official, @night cloak. I have purchased from there as well.

[blazing saddle]

Yes, I make purchases via midasbuy too, @night cloak.

[opal aurora]

The last time I got my Merit deducted was 19/7/2019, means it has been 2 months since I got my Merit deducted again (30/9/2019)

[spring void]

@opal aurora your teammate may have chosen to deduct it. just dont kill them

[opal aurora]

How can they choose? I've asked this for 3 times.

[spring void]

they get a prompt right after you kill them. We have told this many times

[opal aurora]

Do they have to make a contact through Customer Service?

[celest shadow]

A side note, the prompt menu is time limited. Which means, if they do not choose an option before the time ends, your merit will be deducted.

[opal aurora]

Tencent never understands players...

[spring void]

If you no longer need assistance move to #chat

[blazing saddle]

Take further questions to the ingame support, @opal aurora. We have already provided the appropriate answers. Kindly do not bring the same issue here again and again.
For more information about how to contact the ingame support, refer to faq subpoint 6.1 in #481198147478224896 channel.

[deep spruce]

Hi

I’m getting an error of PWk

While updating it

Any assist ?

[terse dew]

My fb account has been blocked is there a way that i can recover my pubg account coonected to facebook?

[spring void]

@deep spruce content creator program is under rework and does not accept any applicants till further notice

[deep spruce]

Ok thank you

[spring void]

@terse dew contact CS and facebook

[night cloak]

Nothing changed,i open the game today and still the same problem,stuck on update page. Reinstalling for one last time

[winged abyss]

a hacker stumbled upon my game. please ban me.

[storm flume]

Hello, @winged abyss!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[raw lark]

Why this season has so many cheaters ؟؟😭😭😭

This season is 💩

[night cloak]

This game is

[celest shadow]

Have you tried playing on another network, @night cloak?

[night cloak]

I dont have any other network,60mbps wifi only

[fluid warren]

Is it possible to get banned for file changing ? I’v just got banned because I changed my FPS settings to get extreme FPS option.

[serene lantern]

yes

[hexed owl]

Im banned for no reason

[serene lantern]

ok

[olive dirge]

Whats wrong here

[blazing saddle]

The website server may be under maintainence, @olive dirge. Try again at another time.

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @hexed owl. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @fluid warren.

[icy sapphire]

I really need help, this is now getting on my nervs badly and in game support does nothing but asking me to repair the game which I have done like hundred times, I even deleted the game and reinstalled. None of the events is working for me, just forever loading, and even the new event where you can get gift card or iphone 11 pro, i need someone please to take ownership and try to resolve this issue for me. None of the event are accessible

P.S. I play on three different devices

Same thing happens for warriors journey, dragon fire ump events. I ran out of ideas or ways to resolve this. But I really want to take my chances with Autumn Lucky Spin

[velvet crow]

النظام مشغول؟ لماذا

[bold siren]

English, @velvet crow.

[olive dirge]

He is asking why system is not working @bold siren

[velvet crow]

@bold sirenThe system is busy? Why to whom I try

Now what do I do to solve a problem?🤔

[night cloak]

Help

[olive dirge]

Wait like me 👌 👍

[night cloak]

Help meeee

[olive dirge]

What help @night cloak

[night cloak]

My game keeps lagging my ping its like 700ms

[olive dirge]

Use low ping server

[night cloak]

NA is the lowest ping server I have

[olive dirge]

Is this happening with pubg only? If not then fix your internet

[bold siren]

I have the least information regarding to that event, please wait for someone else from the staff team to answer you.

[night cloak]

Only happens with pubg , It used to get better ping but since last updated it messed up

[velvet crow]

@bold siren ok Thanks

[silver rune]

Bann my idd noobbs

I nean unban my id noobs

[night cloak]

Help with my ping problems , This is unplayable

[tiny sparrow]

hey i need to talk with some one about ban acc issue

[raw herald]

Why I’m unable to do it

[tiny sparrow]

this is oficcial pub mob ??

[velvet bone]

Get rid of hackers!!!

@silver rune Serves you right.

[tiny sparrow]

tencent banned my account why ???? i was not opening the game

[velvet bone]

@tiny sparrow Serves you right.

[tiny sparrow]

how i know why im banned ?

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @tiny sparrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[silver rune]

@tiny sparrow how you got banned?

[tiny sparrow]

idk i was playing then i close it every thing is normal then i open it after 6 hours i found that im banned

for 3 monthes

i found that im baneed at 8 morning i was close it at 5 morning

what should i do now i send emails for this dirty company no body answer and here also wtf

where is the support ?

hello any body here

[north hawk]

@raw herald keep trying , theres so much load on the server, it will spin eventually.

[tiny sparrow]

heyyyy

any faken support

[raw herald]

It works

But the skins are time limited lol

[torpid nova]

if i update to ios 13.1.2 can i not play pubg? or is it fixed

[raw herald]

Call of duty

[blazing saddle]

3 months ban is given to players who cheat or have played actively with a cheater (intentionally or not), @tiny sparrow.

[north hawk]

Can someone explain this?, i dont live in EU , and i cant change my country from settings plz help , i need someone to fix this for me not just answering for a problem with no help.

[tiny sparrow]

no i didnt cheat

i was playing with hack from international then i report him and get out of the atch

i dont know him i report him

what to do nowi need my acc i pay for royal pass

and im youtuber

[raw herald]

@blazing saddle what u r saying is if i play with a random and he turns out to be a hacker I’ll get banned ? Lol and obviously the hacker will not be banned
Nice

[blazing saddle]

@tiny sparrow Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.

[tiny sparrow]

yes the hackers not banned we got banned

[torpid nova]

he said actively u nimble brain

[blazing saddle]

@raw herald No, if you get matched with a cheater randomly it will never affect your account in any negetive way.

[raw herald]

I always leave the match when there’s a cheater in my team anws

[torpid nova]

toroid spitting facts on you clowns

[raw herald]

@torpid nova talking to me ?

[north hawk]

Help me plz

[blazing saddle]

Hello, @north hawk
Kindly wait for another staff member who has more knowledge of this option. We will get back to you soon.

[torpid nova]

toroid is so cute

[north hawk]

@blazing saddle i asked before and someone said i cant , why i cant change this ?, they are the support of the game, why cant they change this for me 😐

[night cloak]

@torpid nova Do you need any help?

[blazing saddle]

Maybe it must be due to country regulations, @north hawk. I am not completely aware. Maybe @night cloak can help?

[north hawk]

She cant

She said it's not possible

[torpid nova]

“if i update to ios 13.1.2 can i not play pubg? or is it fixed” @night cloak

asked it earlier no one responded but it’s ok

[night cloak]

@north hawk

ImLegallyBlindToday at 23:51
Can someone explain this?, i dont live in EU , and i cant change my country from settings plz help , i need someone to fix this for me not just answering for a problem with no help.

You cannot change your country. And the screenshot attached shows the way it is transferring your data outside EEA. If you do not wish to transfer data, tap on Disagree and your PUBG Mobile account will be deleted.

[north hawk]

So the only way is to delete my account ? Why ? Man this is frustrating

[night cloak]

@torpid nova You can play PUBG, just go ahead and update. Tho there is a tiny bit issue rn which can cause 5 seconds mute while turning off the VC and it will be fixed soon.

@north hawk This is due to the EEA regulations. The devs cannot help you even if they want to.

[north hawk]

@night cloak why would they add "agree" selection ? What is it for ?

[night cloak]

@north hawk It is to acknowledge that your data is being shared with a Chinese country, and GDPR cannot protect your private data in this regard.

[brittle tundra]

#questions everytime when i enter in the game..its automatically exit... I dont have any idea that whats going on...can u help me?

[north hawk]

@night cloak will they ever fix this problem for those whom selected the wrong region ?

[night cloak]

@north hawk Very unlikely.

[brittle tundra]

Guys help plz

[night cloak]

@brittle tundra It is mostly due to RAM and older chipset, may I know which device you got?

[brittle tundra]

Poco F1

[hoary trail]

##questions i didn't get uc but money is debited from my account what to do?

[night cloak]

Omg Poco f1 you must be rich

[brittle tundra]

Lol😪

[night cloak]

@brittle tundra Then I would recommend repairing the game. Could be a file triggering it.

[brittle tundra]

@night cloak thnx

[night cloak]

@hoary trail Take a screenshot of the purchase receipt and send it to customer support in game.

Help me my ping is 700ms

[hoary trail]

okk

[night cloak]

@night cloak Try switching to different Internet sources. Like mobile data, WiFI, your parent's hotspot and try to find a sweet spot.

[north hawk]

@night cloak could you tell them about this problem , i know a lot of people who have the same problem , we never knew that one day events and other stuff in the game will be deffrent from a region and another.

[night cloak]

Data sucks here , My parents have no hotspot

@north hawk It is apparently not a problem. You selected Europe while registering and event acknowledged your age afterwards. I don't see a room for mistake. You are welcome to create a new account under your own region, if you wish to get benefit from regional events,

@night cloak May I know where you are from?

[north hawk]

@night cloak well its not easy to leave lvl72 account that i spent over 500$ on it and create a new one.

[umbral bluff]

I want to contact with any admin

[north hawk]

Its should be a problem like choosing "oga over 18" when many players choose "no" by mistake

[night cloak]

@umbral bluff How can I help you?

[north hawk]

This region problem is much bigger actually

[umbral bluff]

@night cloakare you admin

[north hawk]

"Age over 18"

[night cloak]

@north hawk For any feedback, you are welcome to contact customer support in game.

@umbral bluff I am a moderator.

[north hawk]

I did and i ask to speak to someone but they never connect me with anyone

They didnt even add this problem in the feedback

[night cloak]

They won't. It's not a live chat system. You gotta submit your query and wait for their reply, that's how it works. @north hawk

[umbral bluff]

My account was blocked 10 years ago due to a data error and I did not violate the rules and I waited a month for any customer service person to contact me.

And I want to un ban my account

[night cloak]

@umbral bluff Data error bans aren't 10 years. Did you previously get a ban regarding this?

[umbral bluff]

@night cloakyes

[celest shadow]

Customer service response time may vary, @north hawk. You will need to wait till a support agent reaches out to your issue.

[umbral bluff]

I didn't do anything wrong

[night cloak]

@night cloak venezuela

[north hawk]

@celest shadow @night cloak you mean i have to keep the feedback page open and for reply ?

And wait*

[night cloak]

@umbral bluff Unfortunately the ban won't be lifted since you ignored your previous warnings. In order to avoid such mistake in future, read the pinned message in this channel. Or refer to this: https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930

[umbral bluff]

I do not understand why the data change @night cloak

[night cloak]

@night cloak You can try subscribing to this:

https://www.broadbandspeedchecker.co.uk/isp-directory/Venezuela/level-3-communications.html

@umbral bluff Read my previous message mentioning you.

[umbral bluff]

@night cloaki did

ما سبب تغيير البيانات

What a reason of data changed @night cloak

[celest shadow]

@umbral bluff

[night cloak]

@umbral bluff I mean tap on the link, it shows why this could happen.

[celest shadow]

Are you sure you understand this, @umbral bluff?

[night cloak]

There you go.

[umbral bluff]

There is no way to unban it

There is no way to unban it @celest shadow

[night cloak]

what ia that page

[celest shadow]

Unfortunately, we are not responsible nor do we deal with banned accounts here. This means that no accounts are suspended without a proper reason. Due to the violation of "Tencent Games" terms of service your account has been suspended. If you think your account has been suspended unfairly or you want to explainations about it, use the File Claim option in the ban notice and contact the customer support. Read subpoint FAQ 2.9 in the #481198147478224896 channel for more details regarding account suspensions/banned accounts and subpoint FAQ 6.1 to contact the in-game customer support, @umbral bluff.

[scarlet spade]

Can any admin help me?

[pliant crow]

@celest shadow my account has been hacked and hacker has disable my fb and i cant login my fb.. i have reported so many times with proff still they cant help.😔

[eternal remnant]

Contact fb

[celest shadow]

Hello, @pliant crow. Please refer to this message:

https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984

[pliant crow]

@eternal remnant i do have send more than 30 times in fb. Still cant get my fb its around 1 month now

[eternal remnant]

Make a new acc

[scarlet spade]

Look up how many cheaters we facing

I sent you two videos

Any admin can he talk to me

[eternal remnant]

They all csnt be banned at once

theres chesters in every game lol

[scarlet spade]

I know this is ridiculous

I was this close to Rich conquer

[eternal remnant]

Nice

[blazing saddle]

We do not deal with cheater reports here, @scarlet spade. Kindly report it to the ingame customer support.

[scarlet spade]

Where is that ?in the same game?

Because we make a lots of reports and no one answers as

[storm flume]

You can contact the customer service via the game settings, @scarlet spade. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[eternal remnant]

They do

[scarlet spade]

OK can you send me the link

I will talk to them directly

[drifting oak]

guys i need servwr link please share link with me

❤

[shell garden]

hi! I have a really weird bug that I can't seem to get rid of. It causes ~20% of my deaths rn and is really frustrating

There's like a certain horizontal line that my finger (which controls my camera and recoil-control) can't cross, because that line doesn't register my finger input. like if i try to swipe my figner across it, my camera stops moving at that line... (no it's not at the edge of the screen). it stops my camera movement 70% of the time, and still does the same thing when i flip my ipad so it's not an ipad issue but a game issue. anyone know what i can do?

[storm flume]

Hello, @shell garden!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

[shell garden]

Hey! For future reference, I just managed to fix it. Repairing and reinstalling did not work, but resetting my controls did.

[merry sandal]

🙌

Thanks for the heads-up!

[shell garden]

np 😄

I honestly don't understand how camera issues are fixed by controls resets, but w/e im just glad im over with this bug lol

[humble marten]

My game is rebooting automatically every 5mins.. why is this happening? please help

[formal locust]

Beta open yet to try ?

Please tag if you have a link. Thanks all

[hard topaz]

My game keeps crashing on android Samsung Galaxy S9

[kind drift]

@formal locust, you will be notified if there's any link.

[pliant crow]

@celest shadow if u cant help then can pubg delete my account hacker are missusing

[lusty hollow]

I wanna ask a few things

Can some1 help?

[celest shadow]

Sure, @lusty hollow. Go ahead.

Please contact customer service regarding this, @pliant crow.

[pliant crow]

@celest shadow i have told them more than 1000 times

[lusty hollow]

I wanna know about the autumn lucky spin was it a glitch or is it for real cause when i opened it... it said System busy and then disappeared... was it a glitch or was it fr? @celest shadow

[celest shadow]

Are you referring to this issue, @lusty hollow.

[lusty hollow]

Ye

Was this thing a glitch?

[celest shadow]

The website server may be under maintainence. Try again at another time, @lusty hollow.

[lusty hollow]

Thanks for the help wish me luck for the iphone @celest shadow

[celest shadow]

Best of luck, @lusty hollow!

[lusty hollow]

Same goes for u my friend 😍

[fresh ocean]

Hi guys this player kill me behind smoke and he was flying in car and kill 37 player pls ban him

100% hacker

[storm flume]

Hello, @fresh ocean!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[fresh ocean]

i do report and also post here to ban him asap

thanks

[mossy adder]

Is hack

[merry sandal]

Hello, @drifting oak. Here is the server invite link:

https://discord.gg/pubgm

[quartz silo]

Too much cheaters on emulator. Game is not playable now a days. Why dont you guys fix the issue?

Cheater problem seems out of control. In every game cheaters are jumping on the lobby. Firing with magic bullets.

[blissful leaf]

I haven't seen any cheater in my whole carrier and im lv59 the only weird thing that i saw and pissed me off was a glitch with bots which were causing as much dmg as players cause and as a result me and my teammate died immediately

[shell garden]

previously mentioned bug comes back when I put my controls back into the right place. after wasting an hour finding out why, I've determined that recently either by iOS update or in-game update, having your "shoot" button too far away from your camera finger where you aim with creates this bug. If I put my shoot button on the right botton-half of the screen, it occurs 0/10 times. If i put it on towards the top right half, it bugs 7/10 times the same exact spot. my shoot button is sort of like triggers in that my ADS and shoot buttons areon the top right half of the screen, but it is not close to the very top. i currently use 4-finger claw and this makes it very difficult

[storm flume]

Hello, @quartz silo!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

[cobalt pewter]

hello i have problem

[celest shadow]

Hello, @cobalt pewter. How may we be of assistance?

[cobalt pewter]

i can't install pubg mobile on my pc the download speed is too low and my internet speed 15 mega

@celest shadow

[night cloak]

@warm wren game wasnt getting any internet cause someone maxed out the wifi firewall, realized it just now when discord vc wasnt working thanks anyways

[winged gull]

Hi, I have a problem.
Anything with external links (like events and prizes in Bonus Challenge) doesn't open.

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @cobalt pewter.

[winged gull]

Please Help

[cobalt pewter]

no one answer me why ??

[fallen valley]

I think PUBGM devs didn't knew about youtube or do not watch it.
Because one of the reason of increasing hacker in game is youtube .
Hacks are available easily on platform like youtube and pubgm can't do anything .

[night gull]

@warm wren hi,why im not rankrd?
im not banned,is it for my lvl?

[warm wren]

Probably for the low level

[night gull]

@cobalt pewter use DNS

@warm wren what lvl need for ranking?
above 30?

[warm wren]

A lot of things get accessed at level 30+

So that might be it

[night gull]

ok tnx for your help

[bronze flame]

I have been attending and I did not violate the rules and I have evidence that I was on live broadcast when I was urban, this link live broadcast and evidence cameras on the screen shows that I did not use anything that violates the rules.
Here's the broadcast link:

[cobalt pewter]

@night gull same problem my friend

[wheat stirrup]

anyone having trouble with the bug in infection mode where hold to scope doesn't work in 2,3rd rounds??

[foggy bay]

Can anyone help me??

[rapid ice]

!beta

[shell garden]

@foggy bay ask your question so we can know if we can help

@rapid ice beta isn't out yet lol

[storm flume]

The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @rapid ice.