3-4 hrs already passed @prime isle @night cloak @prime isle
#questions
fiery echo
prime isle
In storage there's an option. Every phone is different this is emui option (huawei)
night cloak
i think photo change at night
prime isle
@fiery echo did you log out of pubg account to have options such as login as guest Facebook twitter and Google play account?
fiery echo
@prime isle I did
arctic hamlet
I need to know why i get banned
onyx cairn
@night cloak
Were all your questions answered, already?
arctic hamlet
Is this the official pubg discord
tawdry swift
Pubg mobile Removed from play store
arctic hamlet
No one answered
night cloak
@prime isle
warm wren
@arctic hamlet yes this is official pubgm discord
night cloak
@onyx cairn noooo
arctic hamlet
So why no one answered my simple question?
warm wren
@arctic hamlet what is your question?
@night cloak How do you know that you are qualified to Group stages? All the teams have been in contact already.
arctic hamlet
Why i get banned
prime isle
We have ss being in top 100 and the text that it was the last round
frail zephyr
@tawdry swift no Its Available on playstore
warm wren
We do not handle banned accounts here, file your claim in customer service @frail zephyr
prime isle
arctic hamlet
No one answered in claim file
warm wren
@prime isle as I mentioned, teams have been in contact already. Top 100 leaderboard doesnt count. Only Top 32 teams Qualified to Group stages... You are number 71 and that is very FAR from Top 32 teams.
@arctic hamlet be patient, it takes time to answer everyone
night cloak
XD
prime isle
Ah alrighty you should of specified that 32 teams qualify or at least made a scoreboard for onyl 32teams
ember pilot
The leader of the crew is banned and I want to take the leader from him
arctic hamlet
@warm wren i sent my message month ago
ember pilot
How can i do that?
arctic hamlet
No answer
frail zephyr
@warm wren did I Tell you that my account got banned? What are you doing man... i never Messaged for that.. niether my account is bannes
arctic hamlet
Iknow rules and iam asking for it because I didn't break the rules
opaque mist
An account can be banned for trading/ selling accounts correct?
warm wren
Possibly yes @opaque mist
opaque mist
Kk thanks
warm wren
@prime isle next time pay attention and read
ember pilot
I need answer to my questions above please
prime isle
Ok, 1 question why don't u add remove/unlink account from pubg global as it already exists on Pubg kr version
opaque mist
@ember pilot u cannot do that u will have to make a new crew
spring void
@prime isle
⚪ it is to prevent account selling
⚪ kr version is completely separate so not all features are shared
night cloak
what is this update ?
prime isle
@spring void but legit accounts should have the option to remove acc because I have a twitter account that I tried to delink thru twitter connections and it didnt work and Pubg was connected to a account that doesn't even exist
spring void
@night cloak bug fixes,and other issues
night cloak
and no anti cheat again ? 😄 @spring void
grizzled lark
Anti cheat is always available, @night cloak.
night cloak
@grizzled lark hahahah 😄
spring void
@prime isle that was your mistake, it is your responsibility to protect your account. You cannot unlink but can only revoke access
@night cloak if you dont need support please move
You have already been several times answered about cheaters
night cloak
allways i die with hackers high jump and aim hack
grizzled lark
We cannot explain what happens, @night cloak. So kindly move on, we cannot ban those people here.
prime isle
I did revoke access but Pubg never managed to sync with twitter which meant that it was connected to a account that got twitter revoked. @spring void
And it's still connected to a account that doesn't exist
night cloak
@grizzled lark and no contact with support pubg ?
spring void
@prime isle can you explain how the account doesnt exist? And what is the issue you are facing?
grizzled lark
You can contact support via in-game settings, @night cloak.
prime isle
My Pubg account is double connected to Google play and Twitter. Although the twitter account is connected to an account that I revoked access to and deleted the account. To this day it didn't manage to recognise that It got deleted & revoked.
Emailed tencent never managed to get a reply I gave them all the info to the previously deleted twitter account.
real goblet
Hi
spring void
@real goblet we dont provide support for banned accounts
real goblet
Tnks
spring void
@prime isle once an account is revoked you cant connect it to a newer acount. It is just so you can no longer login using that account
prime isle
Yeah but that should disconnect pubg from it rather than it still showing that it's connected 😅
real goblet
But i'm not hacker why. Bannes help me plz
spring void
@prime isle i dont know much about it, all i know is that you cant use it again even though it is showing as linked
prime isle
Yeah that's what I know too which completely doesn't make sense. @spring void
spring void
Hello!
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.
Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. Consider yourselves warned. @real goblet
real goblet
Ok
warped bough
@everyone
stuck warren
#questions sYneksis account is banned for 10 years please help !!
royal path
bro my account is also banned for 10 years i dont use any cheata
warped bough
My pubgm id got ban without any reason
royal path
@warped bough bro same her
warped bough
I was recording at tat time
spring void
Hello!
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.
Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. Consider yourselves warned. @warped bough @royal path @stuck warren
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
royal path
please unban my account😢😢
warped bough
@spring void my account got ban while i was recording gameplay i have proof unban me
grizzled lark
We cannot unban your account here, @royal path. Kindly use the file claim option and contact the customer support and justify yourself.
@warped bough ↑
warped bough
No reply there
stone oxide
Hey i need some technical help
royal path
@grizzled lark bro i try file calim but no reply
warped bough
Same here
royal path
@warped bough bro we are not use hacks
spring void
We dont unban accounts please leave @warped bough @royal path
royal path
but we are getting baned waaa pubg mobile @spring void
warped bough
@Koushik so i will upload this on you tube
spring void
All accounts are banned reasonably
warped bough
@grizzled lark this is unfair i have whole recording
stone oxide
Hey can anyone please help me
spring void
Contact CS we cant help you @warped bough
All hackers are getting banned, hack and you will be one of them too @night cloak
royal path
@spring void who are cs
warped bough
Who are cs
storm flumeBOT
Please refer to subpoint 6.2 in #481198147478224896 for further information, @royal path & @warped bough. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
You can contact the customer service via the game settings, @warped bough @royal path. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
warped bough
They are not replying thats why i am texting you
royal path
yes they are only say using gfx tool to get ban
warped bough
😥
royal path
and any cheats hacks but u dont get banned hackers asia'a all top player are hackers
grizzled lark
We cannot help you with in-game bans here, @warped bough @royal path. You need to wait for them to reply.
royal path
i upload video already on youtube
wow i buying 800 uc also give me my money i dont know
warped bough
I think my id got banned because i killed people very badly and get 17 kills
grizzled lark
As I said we cannot do anything here, so don't waste your time here.
royal path
why my pubg mobile ban my 70 level account for 10 years
warped bough
But pubgm support is not replying
royal path
@grizzled lark who are u
grizzled lark
Kindly move to a different channel if want to have conversations.
warped bough
My id was 64 level
bronze carbon
Hi . We wait from result To crew challenge ? Which day post it ?
grizzled lark
I am Koushik @royal path
formal nacelle
Contact CS in game bro
royal path
@warped bough bro level is 70
formal nacelle
Discord = staff
grizzled lark
It will be posted in the game itself, @bronze carbon. We don't have any specific date or time.
royal path
@formal nacelle how to coontact them bro
warped bough
@grizzled lark u r senior moderator still cant help
formal nacelle
Staff and costumer service different work
warped bough
I am crying
royal path
@formal nacelle how to contact them tell me bro
warped bough
I also buyed all royal pass
storm flumeBOT
You can contact the customer service via the game settings, @royal path. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
warped bough
How can i contact customer support my id is ban
grizzled lark
Use the file claim option, @warped bough.
And read #481198147478224896 6.2 to know about their reply duration.
grizzled lark
It will take some time for them to reply, @warped bough, kindly have patience.
warped bough
Will my id get un ban
formal nacelle
Using a third party program is your risk of being banned
warped bough
I wasnt using i have proof
formal nacelle
not tolerated
grizzled lark
If you can prove it that it was a false ban, @warped bough, you will definitely get unbanned.
stuck warren
kaushik my id also gettin ban pls help mw
bitter iris
Can you connect your account to 2 different apps
grizzled lark
Yes, @bitter iris, you can connect your account with 2 different social medias.
bitter iris
Oh then I have a problemn
grizzled lark
We cannot help you with in-game related bans here, @stuck warren. Kindly use the file claim option and wait for their reply.
Can you state it, @bitter iris?
warped bough
@grizzled lark see bro lots of account are getting ban for no reason
bitter iris
You see I connected mine with twitter and game center but I switched over to android and Im only connected to twitter but I dont have the option to link it againn
Link with another social media that is
grizzled lark
You can only connect your account with just 2 social media accounts, @bitter iris.
So 1. Game Center and 2. Twitter.
Not more.
bitter iris
How can I unlink game center from android then
grizzled lark
All account suspensions are justified, @warped bough. This means that no accounts are suspended without a proper reason. Due to the violation of "Tencent Games" terms of service your account has been suspended.
You cannot unlink them, @bitter iris.
grizzled lark
You will have to use Twitter to log-in on Android.
stuck warren
kaushik please say pubg officials to cheak the leaderboard 100/70 are hackers but notbanned
bitter iris
@stuck warren thats not possible
gritty glade
@bitter iris
Why not possible?
@bitter iris
In Duo Leaderboard there are top - 100 player available.
94 are hacker and 6 people are legit
grizzled lark
Because we don't have any connections with developers or anyone that can take care and investigate on them.
bitter iris
@ @gritty glade plus to go through all of those people and watch every single player to make sure there not hacking would be pointless
Seeing as there are so many hackers at the moment its hard to tell whos hacking and whos not
night cloak
Hello
My friend was hacked and then banned. And he is in our crew challenge team, so my question is: will we be fired from the Crew Challenge because of him?
and thanks.
warped bough
@grizzled lark where can i send my proof
grizzled lark
There should be an attach option, @warped bough.
warped bough
Attachment yes but i cant send video there
spring void
@night cloak If it happens you will be notified but we cant say anything
@warped bough upload it somewhere and send link to CS
night cloak
Aha Ok thx❤
spring void
Make a new account and then contact then through there @warped bough
Direct message to me wont change anything, i dont have contact with devs @warped bough
warped bough
U r a mod
spring void
i am a contributor, read #613267301243944960 . No mods and even admins have contact with devs @warped bough
opal scaffold
Hacker kd 157 but not banned
chrome agate
Where can I get a discord server invite link at?
opal scaffold
storm flumeBOT
Hello, @opal scaffold!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Permanent Invite Link:
:white_small_square: https://discord.gg/pubgm
spring void
@warped bough no, unless CS thinks it is unfair
storm flumeBOT
Hello, @opal scaffold!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
opal scaffold
Pubg Mobile main work earning money from people not ban the hackers who agree
spring void
@opal scaffold pubg doesnt supports hackers thousands get banned every day, DONT BELEIVE ON RUMOURS
spring void
We dont ban hackers here go to #chat
gritty glade
@spring void
PUBG BANNED THOUSANDS OF PLAYER PER DAY.
thousands of player make Millions of account Everyday
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
opal scaffold
Who playing pubg from 2months but not banned
spring void
@gritty glade then they get banned again dont worry
gritty glade
@spring void
And they make again new account.
Don't worry
candid pawn
Is it possible to transfer the beta download rewards to my non beta main account?
spring void
@gritty glade keep going, you can go to #chat if you have unnecessary comments
@candid pawn no it isnt
candid pawn
oh ok thx
gritty glade
@spring void
Hacker spectate his main id
polar canyon
When I do not see the cheaters I hated the game of them and how they could not protect the game before not put Battle Ground I was playing Clash of Clans The game is clean and after the players continue so far, please stop the cheaters.
spring void
Report them, there is nothing we can do
opal scaffold
Day by day hackers are increasing but pubg have no solution to stop hackers
night cloak
It's simple. We do not deal with hackers here. There is no point arguing or having discussion about that here. We simply can not do anything. There is different section or department in PUBGM which handles hackers and we are not connected with them in any way. The only way to contact with them is through customer service.
If you want to have discussion about it then feel free to use #pubg-mobile or we will have to act accordingly @opal scaffold and @gritty glade.
gritty glade
@night cloak
But at least you believe that the Hacker Is Everywhere.
Also in Training MODE. 😂😂
celest shadow
Hello, @opal scaffold @polar canyon @gritty glade. I can prove to you that the in-game reporting system works.
This is an in-game mail I received a match after I reported the hacker. Please be advised that we do not deal with cheaters or hackers here. Now, move to the respective channel mentioned by ArcNyte's message above.
polar canyon
A good solution is to delete the game
gritty glade
@celest shadow
OMG? It's true?
I am reporting many hacker but he cannot bee banned
night cloak
Yeah I do and we can't help with that. The only person who can is yourself. If you encounter hackers then keep reporting them. Try to do your part. Each and every report is valuable @gritty glade.
opal scaffold
i am reported many hackers but not banned
night cloak
Guys anyone know the trick were u can hold molotov and and then take smoke to make u on fire..
Will that trick will make u ban ??
strange mist
I found a glitch to go out of the TDM map
ripe lance
is it possible to join a clan in Korean version PUBGm while I'm in the global one??
night cloak
You can report that ina accordance with pinned message of #555492558428700682 @strange mist.
gritty glade
@night cloak
You cannot banned due to using pubg glitch or bug in the Ingame
night cloak
Yeah. You will need to download Korean client for that @ripe lance.
@night cloak will I get ban for using glitch ..or it lie
strange mist
Let me make the glitch viral first lol, i want ViEwS
night cloak
One of my friend said he got baned because he used that dont know
ripe lance
@night cloak wait so you can't join the clan unless I download the korean client?
opal scaffold
You cannot banned for using hacking
strange mist
Bye imma record that glitch
night cloak
Yes @night cloak. As stated in Terms and services of the game . Using any kind of bugs and glitches for taking advantage over another players will result in a ban. You can find terms and services of the game in #613267301243944960 .
No @ripe lance. You can join without Korean client.
ripe lance
'Cause I just left a clan to join a clan in the Korean server but I couldn't join or get an invite. Maybe it's coz of the delay? @night cloak
storm flumeBOT
Hello, @opal scaffold!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
opal scaffold
Many YouTubers are also using
night cloak
It's just different client for Koreans. Just like you can play with Korean players from global version then you should be able to join Korean clan through global version @ripe lance.
spring void
@opal scaffold you have been answered plsase leave
pallid horizon
on average out of 10 in 7 matches we face hackers
storm flumeBOT
Hello, @pallid horizon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
spring void
Hello!
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own,
Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. Consider yourselves warned. @opal scaffold @pallid horizon
slender stone
How to counter hackers???
storm flumeBOT
Hello, @slender stone!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
lofty star
Why I not get good items in crates?
ripe lance
it keeps saying failed to invite due to version difference
storm willow
ripe stone
i got ban no reason i want open report about my account
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @ripe stone. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
shell garden
@ripe lance I don't believe you are able to join global clan from korean version, have heard this mentioned in this channel before. There is also a few corroborating posts on reddit & google if you're interested in seeing the bad news, I can link you in DMS
harsh acorn
Am I allowed to stream Beta version of PUBG Mobile?
opal niche
proper dirge
@harsh acorn I would not stream the Beta version of PUBG Mobile, only because everything in that version is not final, and let people figure out what comes next, or maybe they want to find out when something is officially released.
opal niche
Ist have codes
night cloak
@celest shadow Isn't that like the 3rd complaint of hackers today?
slender stone
Why there are too many hackers in the game?
Why report is not effective?
Why pubg can't catch hackers?
long escarp
storm flumeBOT
Hello, @slender stone!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
celest shadow
@night cloak, most likely.
night cloak
We had a lot today
serene shadow
because the developers work very hard to make new skins only !
slender stone
I play almost over 40 match today and i report almost over 25 confirm hacker but no results..
serene shadow
only for make new skins
slender stone
Hmmmm
dense yacht
My UC automatically deducted message sent in game support but no reply
ebon nacelle
When will they remove this bar on the bottom of the screen for iPhone XS Max users?? It never used to be there till about 2 months ago and now it's permanently there since a couple updates ago, blocks the words, my armor, and health bar
dry geyser
I believe that would probably be on apples end...not pubg’s end. But. Don’t quote me on that @ebon nacelle
sleek bluff
Bro that sucks
dry geyser
Anyone know how I can disable slowmode on discord
celest shadow
You are unable to disable slowmode on Discord unless you have the powers to tweak with channel settings, @dry geyser.
dry geyser
🤔
night cloak
Can I change my Facebook acc in pubgm
a question? Why is the hacker so high in the game and the company really doesn't do anything to stop them?
maiden field
I got banned for 10 years😭
But I m not hacking
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @maiden field. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
celest shadow
You would need to contact the in-game customer service and request for a Revoke Access on your current linked Facebook account. If everything is approved, you can link your new Facebook account to your PUBGM account, @night cloak.
night cloak
Can Ido same thing for gmail ? @celest shadow
celest shadow
Hello, @night cloak. Reporting hackers/cheaters in-game helps speed up the process for the Developers to make the game free from hackers. You can check on #news or PUBGM's Official Twitter as they release a partial list of banned players every week.
Did you mean Google Play Games, @night cloak?
night cloak
Yep
maiden field
@celest shadow they don’t replaying me
celest shadow
You could try, @night cloak.
night cloak
Oky tysm
celest shadow
Hello, @maiden field. Unfortunately, we are not responsible nor do we deal with banned accounts here. This means that no accounts are suspended without a proper reason. Due to the violation of "Tencent Games" terms of service your account has been suspended. If you think your account has been suspended unfairly or you want to explainations about it, use the File Claim option in the ban notice and contact the customer support. Read subpoint FAQ 2.9 in the #481198147478224896 channel for more details regarding account suspensions/banned accounts and subpoint FAQ 6.1 to contact the in-game customer support.
hexed osprey
Just got an 11 mB update on Android, what was it about tho?
night cloak
I report to hackers every day, but I see the same hackers again. They don't even stand in the top of the rankings on the server.
celest shadow
Hello, @hexed osprey. There are no patch notes regarding the 11MB update package yet. Please stay tuned and keep an eye out in #news.
regal marten
i want to buy one account
hexed osprey
Alright, thanks!
celest shadow
@night cloak, we do not deal with hackers or cheaters here. Hence, discussing and complaining about hackers in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. Please report any player who has an unfair advantage over other players via the in-game reporting system.
They will get banned, worry not.
night cloak
I knew you were doing nothing, and I was tired of saying no. goodbye.
So you know that one app? "Bigfoot"? Is it possible to be banned for using that app?
celest shadow
We do not approve the usage of that said application, @night cloak. Please be advised that usage of any unauthorized third party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
astral tinsel
When is the update for pubg?
ripe cypress
frail slate
PUBG should add regular leather pants that you can buy in shop in redeem and there are multiple colours.This is just a suggestion. I am just a regular PUBG Mobile player that really wants that in the game.
night cloak
Hey is there just an idea on when the iOS 13 issue will be fixed?
elfin mantle
I am constantly getting the same bug while playing duos. Every time a car appeared on my map the game completely freezes and I have to close and reopen to continue playing
serene shuttle
Useless server here rofl
proud bridge
Hi My account was blocked on 22/7/2019 I didn't receive help from inside the game when I sent a message from inside the game Other than that I did not use programs Khch or use hack inside the game because I do not understand these things Please help me and unblock my account ID (510304096)
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @proud bridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night eagle
What's new in 11mb update? Costume or new exploits for cheaters?
raw lark
night cloak
There are a lot of exploits coming everyday and it's not always possible to detect those - as some of them can act like a camouflage. At that time, when you report - the security team learns what method they used and they will filter it to anti cheat engine. Every time you report, you're contributing to the system.
The reason why it seems like reporting doesn't work is the sheer number of reports. With approximately 400 million players, 50 million of whom are actively daily, the amount of reports that Tencent needs to individually investigate is very large.
So, once you report someone, the game simply flags the account. Once a person has certain number of reports, the game will give this account a red flag and the security team investigate the account. It just takes some time, be patient.
Yo why they got rid of the Vehicles in payload?
Gotta be running for miles its boring .. Also I don't see the Brdm tank anymore
Things from beta version can be changed, added and removed anytime during beta.
Will vehicles be on the official version tho of payload?
@night cloak Can't say, the reason, my previous message.
Well if they do remove them its going to be annoying , they always get rid of the cool things .. Like the Fairy wheel on Erangel
Anything that bugs the performance and stability gets removed. That's what the beta is for right? To test stuff before making it into the global version.
Sure but removing vehicles is just going to be so lame , like I had to run for miles to get to my team mates
brave tide
No don’t update it because i did and they didn’t fix it yet .
brisk comet
ooo sh*t ok
crude anvil
Hello , is there any information about when the new update is gonna be ??
surreal turtle
If I become defender in start but a zombie infect me...
Then in which team am I ...
How'll you win it
blazing geyser
I have other information for some hackers that use iPhone
astral hazel
There’s some sort of bug when I’m driving and I turn while pressing the gas it gets stuck turning until I let off the gas
slow tangle
@surreal turtle It depends on the best damage you dealt as a zombie and defender so for example you kill 6 people all on your own will give you 600 points as a defender and if you get infected and infect rest of the players..
You can get around 700 points easy..
So it can be 600 points MVP as a defender and 700 points a zombie MVP both..
Important is points.. Highest point at end of the 3 rounds wins
raven scroll
their no use to keep banned stupid if they make new account to cheat again y not put software security to automatically banned player for using any third party software app..to pubg mobile instead of improving costumes and gun skin for the game y not have a game guard where players can play w/out stupid hacker..it sad i had to quit pubg becoz of this ive been a player since season 1 but things are getting worse
night cloak
finally I could not recover my account ah how sad the truth I think I will stop playing pubg what hurts me most is that all that time spent and the money invested so many open boxes
and I don't want to play free fire HAHAHA😂
modern trench
rugged palm
Hello I wanted to place an order or even a question to you I passed my global account to pubg vn and wanted to ask if there would be no way I could migrate my account back to global
night cloak
There's no possibility for you to import your account from VN version to global version @rugged palm
rugged palm
Tank you 😢
night cloak
@modern trench There are a lot of scammers. Remember, PUBG will never ask for your credentials.
@night cloak Welp, you gotta understand there's no way to login to the game without a social media.
@blazing geyser Let's not post such information here in public, it indirectly advertises. You can always send it to customer support in game.
blazing geyser
@night cloak no
night cloak
@blazing geyser If you do not wish to send it to support, it's fine.
blazing geyser
@night cloakI was freezing my account for no reason the saboteurs are the victors
night cloak
I don't know what did you mean by that. You may find your regional server in #613267301243944960 and ask there.
stiff harness
Can someone explain to me what the band is for three months ?
night cloak
@stiff harness Which one?
stiff harness
I've got a band for three months and don't know why ?
I was offline and when I opened the game I got a band !
night cloak
@stiff harness Can I see a screenshot?
Oh ban
@stiff harness The 3 months ban is for teaming with people who were cheating in game.
burnt steppe
😭
stiff harness
@night cloaki just played one vs due
wicked imp
Hello is there anyone can help
I get banned fore 10 years while I was playing
I didn't use any cheating and my account in the from the session 2 and I spent a lot of time and money please I need help
gaunt orbit
FYI Cheaters are back on in full force. Ran into a new squad with full effects going. One even parachuted out of the sky halfway through the match...probably from a flying car. PUBG better pull up its socks and stop letting these cheaters get them in the rear 😮
@wicked imp You have to go to the automated customer service cause no one here can help you with that 😦
prime steeple
in iOS 13.1 , the three finger issue with PUBG MOBILE seems to have been solved. Any official confirmation?
wicked imp
@gaunt orbit thank you
gaunt orbit
Sry man, wish there was help. Probably faster to create a new account 😦
round portal
wicked imp
I know but what is making me sad that I spent a lot of time and money and never ever use any cheating
And for no reason I get banned for ten years ten years that a lot
night bloom
Who needs to see the video of hackers I have
minor hill
hye there.. i’m facing a new bug will for me i can’t download any map I tried repair and reinstalled the game and still can’t download the maps
merry sandal
Refer to https://discordapp.com/channels/393088095840370689/481200416349224980/482878692381425664, @round portal.
storm flumeBOT
Hello, @night bloom!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
merry sandal
Could you send a screenshot please, @minor hill?
wet geyser
help
merry sandal
Is it the same when you play matches?
pure latch
Any update about ios13 issue?
iOS 13.1 has been released just today, anyone has done it and were there any changes that fixed fhe issue? Thanks
violet temple
Hey anyone know how to get the beta to work on ios 13?
naive siren
I have a question.
Does using links to obtaining in-game currency at no charge count as cheating?
night cloak
Yes @naive siren.
violet temple
Ok now i have even more problems. My iPhone 11 pro on ios 13 wont install beta, and when i try on my iPhone 8 on ios 12.4 it doesnt work either. I have never had any problems with betas for pubgm. Anyone with an iPhone have the same issue?
storm flumeBOT
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @violet temple.
opaque mist
lmao
violet temple
Ig the subreddit is a bit behind
harsh jolt
13.1 is released ... So is that function fixed ingame
night cloak
@pure latch ^
violet temple
Omg i just tried it and the 3 finger thing is fixed yassss
Ok so i have a beta
And as far as i can tell nobody else does, hella sketchy
young yacht
I saw this message too @violet temple dont worry
raven wedge
Why do i get a 10 minute ban when i am playing on asian server ? ( I live in europe btw )
Happened to me twice
maiden trout
@raven wedge seems like your ping could be horrible and they think it's a lag switch or something press file claim if you get banned for longer
raven wedge
No all good thank you for the answer
subtle nova
hallo
maiden trout
What do you need help with ? @subtle nova
subtle nova
my account has been banned how can i unbanne
maiden trout
You were banned for a specific reason your account will not be unbanned until the ban is over, if you feel like you were banned unreasonably press the "file claim" button, we cannot do anything about bans here on discord
@subtle nova
subtle nova
recently i purchased uc but i mistakely recharged the uc in my last blocked account can i transfer or not @maiden trout
maiden trout
No, if your account was banned you cannot transfer anything off or on to it, it is locked until the ban is over @subtle nova
subtle nova
ok nop prblm brother can i ask one last qusetion @maiden trout
maiden trout
What is that ? @subtle nova
subtle nova
can i check uc from website whether the uc is yes or not
maiden trout
No, you have zero access to the account since its banned
subtle nova
😦
high zenith
blissful leaf
twilit fern
I need help with the newest beta
Whenever I download it it just stays grayed out like this
I followed all instructions regarding downloading it like opening it in safari
I also can’t find the downloadable configuration profile that I am supposed to have in settings
modest sail
Hi I need help
night cloak
Beta is not even announced in this server yet (even it's already out).
@modest sail ?
twilit fern
@night cloak ye I knwo that but i need help with this
night cloak
And read what this channel for #questions not beta support
twilit fern
I haven’t found anything about it on the internet
There is no beta support channel tho
modest sail
No, I have banned but I don’t now why ?
twilit fern
hacker
gritty spade
Suggestion: in tdm if 2 people have the same number of kills give mvp to person with best kdr or win streak
night cloak
@modest sail click file claim we can't help you here
lime salmon
Dear show exec. Your mouth is dismannered and I'd rather eat myself than live with your face on my floor, door yourself a new trojan
fiery echo
I changed my Gmail account profile picture but I don't see the new photo updated in my pubgm profile
It's still the old one
Can someone help me with this?
It's been 12 hrs
clear cipher
please ban hacker
copper ginkgo
Ios 13.1 had been released with the solution for 3 finger players!
cerulean flax
So many hacker in pubgm plz ban
kind sage
copper ginkgo
@kind sage dafuqqq
haughty cypress
report them in game and contemplate why the game's anticheat is so questionably trash
heady bloom
The securities are dying
Pretty soon the game will be blacklisted
when my house finish I won't be playing this game any longer
night cloak
I emptied everything
deep raven
@neon patio please check my issue
i am playing with emulator and its happed
I just landed on Yasna Pauliana and
knocked out an enemy with MK47, And it has come to my screen that the "DATA
HAS BEEN CHANGED"???
I spent so much money and bought a RP, and
Tencent Gaming Gave me a raturn gift "Temporarily Frozen"
dreamy marsh
Hello Guys I have Problem And it is
when I open the game its open normal and make check for download and when screen of login appear no thing happen..
say loading and then connection lost only
covert idol
I just got a massive lag spike in my game. then it said I was oneshot by a kar98 with a level 3 helmet on and now I am only getting a disconnected from the server message...
acoustic hound
covert idol
also my ping for every server was just in the low 80s which never happens when I checked...
hallow venture
is the 3 finger bug fixed in ios 13#
onyx cairn
in iOS 13.1, coming SEP 30, came out last night.
@hallow venture
hallow venture
it already came out today also what about ipad?
onyx cairn
Let me kindly have a check to it. Back in a Minute!
hallow venture
i have 13.1 beta on phone but wanna know if it works for ipad too now
onyx cairn
You can search for it on the apple homepage, there you can also find the complete patch notes and bugfixes.
hallow venture
alright
night cloak
@fiery echo hmm log out and login your other account and log out and log back into your main account, if doesn't work idk then
or either log out and log in clicking your profile and click the profile picture to make it load the picture, work for mine lol idk yours
jovial wolf
Has the ios feature patch yet?
acoustic hound
How to fix this issue?
gritty glade
11 MB update Arrived Yesterday in PUBG MOBILE.
What for 11 MB update?
May I Know @support team
night cloak
No idea
hasty fjord
Does anyone have pubg beta 15.0 download link please ???
lunar heron
Does someone has problems with iOS13 on iPad?
blazing saddle
@gritty glade No public information about it, but most likely small bug fixes or addition of some ingame items.
storm flumeBOT
The beta channels will be opened and an announcement published once an ongoing beta version has been announced on our official subreddit, @hasty fjord.
blazing saddle
What country are you accessing the game from, @acoustic hound?
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @deep raven.
Please refer to subpoint 1.4 in #481198147478224896 for further information, @dreamy marsh. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
tranquil marsh
My phone is Note 9
After playing two games a fall occurs in the Graphic Frames And cutting occurs in a way that is difficult to play on. What is the reason for this . Note that this problem appears after the security update for Samsung in August. It was synchronous with the latest game update.
Whats the problem and how can i fix it?.
slender ruin
When whill reapear playerunknown trechcoat?
blazing saddle
Try this, @tranquil marsh
-> Make sure your Graphics are set to lowest and the Frame rate is set to maximum. This will give you a smoother gameplay experience.
-> Scroll down and disable the option Auto-adjust Graphics.
-> Go to the login screen and click the Repair Client option.
For game related updates and events, keep an eye on #news channel, @slender ruin.
round flax
She won’t stop sending me that
tranquil marsh
@blazing saddle thank you i will try it.
slender ruin
@blazing saddle ty
blazing saddle
You can click the 3 dotted option on the top left corner of the chat thread and can make use of the option called Block, @round flax.
round flax
@blazing saddle oh I know that she needs a ban or something tbh
blazing saddle
You may feel free to report it to the ingame customer support. Make sure you provide all the details like image proof, character ID of the user and other necessary details, @round flax.
devout hearth
I guess it’s useless to send a video proof of people cheating in the crew challenge? Cuz u won’t ban them before group stages?
storm flumeBOT
Hello, @devout hearth!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
devout hearth
Nvm I know nothing will change
glacial cargo
One message removed from a suspended account.
blazing saddle
We do not deal with hacker reports here, @glacial cargo.
Kindly report ingame or to the ingame customer support.
For more information, refer to faq subpoint 5.1 in the #481198147478224896 channel.
night cloak
@round flax you can unfriend her!😉
warped bough
My id ban for no reason
merry sandal
acoustic hound
@blazing saddle Bangladesh
atomic bronze
My friend took banned for one week and his account unbanned today then he went to play game to rank up from Bronze with out cheating or hacking but he got banned for 10 minutes why ?
acoustic hound
Anyone please help me
sterile mango
@atomic bronze one week mean he teaming with cheater and got to bronze V
10 minites banned because anti cheat detect he's like new ID just go around 3/4 match then will be normal.. the mtp anti cheat seems like learn the gameplay of the users
chrome cape
I have a problem with the account I have been contacted with support and told me there are 10 conditions and I have to meet all of them and remained one condition first recorded in the game and I do not know the truth when I recorded how I know how long it has passed on my game
night cloak
Gotta ask Facebook customer service @marble temple
sterile mango
@marble temple u can login in facebook ?
astral tinsel
Dos eny one knw when ther is a update for pubg?
brisk comet
iOS 13.1 3 g]finger issue fixed?
night cloak
Yes @brisk comet.
brisk comet
Noice
atomic bronze
@sterile mango but he is afraied to get another banned
ember pilot
My teammates can’t hear me but i hear them. I use airpods
I tried other AirPod still same problem
The problem is from the game
sterile mango
@atomic bronze don't be afraid if dont use anything hack or teaming up with hacker bro.. it'll be safe.. trust me just play 2 or 3 games . the 10 minutes banned will be dissapear automaticly
night cloak
Or either way if you think he's hacking and he's in your team report him and quit the game, (I nade myself if that's a cheater I rather die than ranking helped by cheater) 👀
steep swan
@ember pilot Restart your Game bro it will fix Its glitch
atomic bronze
@sterile mango oky but in these 2 or 4 games shall he got more kills like 20 or more than 10 or is it gonna be problem ?
night cloak
can you do Royale pass quests in Zombies/Payload?
blazing saddle
Hello @cold vessel
High ping can be due to internet issues.
• Try switching to a better network.
• If the issue persists, try clicking Repair Client option on the login screen.
cold vessel
my internet is good i am getting 40mbps upspeed and downspeed
in middleeast 112 ping and asia 300+ from yesterday
daring spindle
I can’t collect it.
olive relic
Can i play ps4 controller in pubg with new ios update?
night cloak
No @olive relic.
young spear
Can a co leader of a clan not make others elite?
cold vessel
@daring spindle bug
scenic warren
Hello I had 1000 uc in my account yesterday and when I woke up i couldn't find any uc and I'm very sure i didn't spend the or I'm sure no one accessed the account
Is the any mothed for you to check what happend with the uc?? I'm very sure they have not been spent
ID 573406656
spring void
@scenic warren did you also had prime plus subscription?
blazing saddle
@daring spindle It is just a visual bug. You must have already collected it previously.
Clear game cache and try again.
scenic warren
@pro plays#٦٠٨١ I need to ask my friend cuz the problem is actually with him
left isle
Is the problem with ios 13.1 solved? With claw gameplay
blazing saddle
Tell your friend to contact the ingame customer support with the payment proofs and other evidences, @scenic warren.
scenic warren
Ok
blazing saddle
It will be announced when it is fixed, @left isle.
Kindly refer to this :
https://discordapp.com/channels/393088095840370689/481197473403240451/625592873605398548
Hello, @sly crescent
We do not deal with cheater reports here. Kindly report ingame or if you have more evidences, contact the ingame customer support.
left isle
@blazing saddle ok i just checked the latest post in pinned messages.. Lets hope it works
blazing saddle
@left isle 🍻
normal fulcrum
@blazing saddle Something is wrong with server. Everyone is getting high ping since last night
blazing saddle
What server are you playing in, @normal fulcrum?
Also, can you tell me the country from which you are trying to access the game?
normal fulcrum
I play in asia server from India
I can bet that Rupesh guy also plays from India coz his nqme is Indian
blazing saddle
Have you tried the Repair Client option on the login screen, @normal fulcrum?
normal fulcrum
I tried everything including reinstalling. But nothing helped. I play with my friends from other cities. They also told me they are getting high ping
And there is another bug with ping in pubg
The game starts lagging. And ping spike is shown after 2 to 3 seconds delay
@blazing saddle
viscid python
I need Help sir
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @Shawn Frost#6969. Remember to read through #481198147478224896 before asking questions in the support channels.
blazing saddle
What was the average ping you have been playing on, @normal fulcrum?
Did this ping issue start now or has it been happening since the update?
Also, tell me your network provider.
viscid python
Sir My Pubg Mobile ID is Linked to facebook And Someone Somehow Managed to hack my facebook And he is using my pubg mobile id And he linked his own twitter can u help me unlinking that twitter account As it shows me logged in from another location @blazing saddle
blazing saddle
Hello, @viscid python
Social media account security is the users own responsibility. The game or the staff team is not reponsible for the user giving out sensitive information about the social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the problem to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.
normal fulcrum
My usual ping used to be between 50ms to 80ms. Now it goes between 200ms to 400ms. And yes it is happening after that 11mb update
viscid python
Though I have changed my Facebook Id password and enabled 2FA its not helping because he is logging in By Twitter
Sir the twitter account which is linked is yesterday only and My facebook id is linked from season 2
normal fulcrum
I have Jio 4g and Airtel 4g networks active as of now
viscid python
What proof i can give for my account ownership
blazing saddle
If you wish to revoke access to any social media which is linked to the game, contact the ingame support and ask them to 'Revoke Acess of Twitter' account.
Beware, this is completely remove Twitter as a login method for your account and you will only have Facebook as an option, @viscid python
For futher assistance about how to contact the ingame customer support regarding removal of social media, refer to this image and try to keep the conversation as close to this :
Have you tried playing on WiFi, @normal fulcrum?
normal fulcrum
Yes I have tried on wifi as well. But wifi connections at my location always gives bad ping no matter how fast internet is
viscid python
Yep
normal fulcrum
@viscid python He wanted to ask me. He made a typo
blazing saddle
Okay, @normal fulcrum. I will look into this matter. Thank you for the information.
normal fulcrum
Thanks
viscid python
oo
torn bear
How to deal with IOS 13?
spring void
@torn bear a solution is not available currently. It will be fixed in IOS 13.1
torn bear
Oh no☹️
storm flumeBOT
Please refer to this channel's pinned messages for further information, @torn bear:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
torn bear
@spring void tq
spring void
Your welcome 😀
viscid python
@blazing saddle Sir please help me I am unable to revoke access of Twitter
blazing saddle
Kindly refer to this message, @viscid python :
https://discordapp.com/channels/393088095840370689/481200416349224980/626375688278114314
warped bough
Pubgm officials are saying it was a ban by mistake but not giving my account back
My id got ban fir no reason
Can u give me a real pubgm support email ..
night cloak
@warped bough
Pubgm officials are saying it was a ban by mistake but not giving my account back
Can I see screenshot of the official message saying that?
warped bough
Yes sure but before u see that u should see this
night cloak
Send me both.
warped bough
@night cloak tell me now
night cloak
@viscid python Do you have another account linked to the game account?
bronze charm
Where can i get official update features of 0.15.0 update?
night cloak
@bronze charm The patchnotes isn't available.
viscid python
@night cloak My Facebook is linked to the game
viscid python
Here I am at this step what should I provide as proofs
night cloak
@warped bough Idk how is that related.
warped bough
That is sent by mistake
viscid python
@night cloak And how do we attach Yep Facebook is mine but the Twitter linked is of Hacker
warped bough
🤔
night cloak
@viscid python Purchase receipts of UC. If you have any, send screenshots.
warped bough
I a sending it in a minute @night cloak
night cloak
@viscid python Not here.
viscid python
I have this one would this work? @night cloak
vagrant onyx
@viscid python don’t send purchase receipt in here
viscid python
There is no such option of attaching
blazing saddle
Upload on imgur and send them the link, @viscid python
night cloak
@viscid python You might wanna send screenshot of each purchase info, as the list isn't a proof.
Or you can send both.
And there is option of attachment on top right, no? What happens when you tap there?
viscid python
Yep I got the option I am sending whatever I can do to prove it's my account
warped bough
@night cloak can you please help me out
spring void
@warped bough we dont provide support regarding banned accounts
night cloak
@warped bough You still didn't upload the screenshots. I'd say false information. But no big deal. What was your issue again?
warped bough
I am not abble to see older messages in file claim option once i taped start new conversation
spring void
You won't, it is a new ticket
night cloak
@warped bough Try emailing at PUBGMOBILE_CS@tencentgames.com.
warped bough
@night cloak thank you so much
night cloak
Good luck!
warped bough
I am a small youtuber if i was a big youtuber then it wont take me time to get my id unbanned
@spring void thank u for ur help
spring void
That doesn't change anything, there are many popular youtubers who were banned, your welcome
warped bough
@spring void they were cheating thats why they banned but i wasnt ..,,
night cloak
@warped bough May I know if the ban was for 10 years?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @weak viper:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
warped bough
@night cloak yes it was 10 years ban
night cloak
@warped bough Then good luck with your YouTuber status.
warped bough
P @night cloak i didnt cheat i have proof
blazing saddle
We do not deal with hacker reports here, @stoic lake.
Kindly report ingame or send further evidences to ingame customer support.
Hello, @warped bough
Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
open halo
Hello people
celest shadow
Hello, @open halo. How may I assist you?
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @open halo.
stoic lake
@blazing saddle I hope you or talk to you with the developers of the game by adding the driver of the game before entering to get rid of hacks and fraud inside the game as used Fortnite and thank you PU♥️BG
weak viper
Hello i got ban for 10 minutes? Tell me why?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @weak viper:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
weak viper
@blazing saddlesir i see all pinned message but i not get my answer
stoic lake
@night cloak ya
night cloak
@weak viper its good for you take a break (:
blazing saddle
@weak viper This message :
https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
Stop flooding the channel with unrelated conversations. Kindly move to #chat or #622098914660712472, @stoic lake & @night cloak.
night cloak
@blazing saddle its called support channel you should listen to whatever we say here!!!
steep kiln
@night cloakexactly
blazing saddle
We only provide help regarding client sided techical issues.
For issues like hacker reports or banned accounts, kindly direct the queries to ingame customer support, @night cloak.
night cloak
How do I get materials now?
blazing saddle
From limited time Crates and lucky spins, @night cloak. Keep an eye on the upcoming events ingame.
night cloak
@blazing saddle in game report is a waste of time and you know that im not here to report anyone btw
viscid python
@blazing saddle in how much time does the in game support reply cause the hacker is logging in my account again n again and i am keeping my pubg open so that he do not mess with my account He already left the clan in which i was spent 100 uc and remived some of my friends
Please Help Me to get my account back its an old account of a year
blazing saddle
@viscid python Refer to faq subpoint 6.2 in #481198147478224896 channel.
night cloak
@blazing saddle so I guess either you change the name of the channel or you take support professionally by letting the clients report hackers with evidence here without wasting their time in the in-game reports
blazing saddle
As said earlier, we do not deal with hacker reports on this server, @night cloak.
The ingame reports do work, but it takes some time as the system has to review each reported account individually. We understand your frustration but we cannot provide any help here regarding the issue.
restive forge
It takes a long time for the actual in-game support team to respond back. I got a message back 4 to 5 days after I sent a message to the support team. Which they told me they couldn't help. Apple support solved my issue within 24 hours.
celest shadow
Hello, @night cloak. Let me make this absolutely clear for you, please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions, hackers or cheaters in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time. As mentioned, we do not deal with hackers and banned accounts here. Kindly contact the in-game customer service as they are able to assist you further.
blazing saddle
Hello, @night cloak
Refer to this :
https://support.discordapp.com/hc/en-us/articles/360028384531-Channel-Following-FAQ
celest shadow
Hello, @restive forge. Customer service response time may vary from hours to days and even weeks. Please refer to subpoint FAQ 6.2 in the #481198147478224896 channel for further information.
steep kiln
@night cloakPubgm is only hungry for the money, they are just taking money as food in morning,noon,evening and in night.Do you Know the fact? They really don't deserve it,because of a lot of hackers ruining this game.Everyday intensity is increasing.By taking a lots of mobey though,they are not much motivated to make a better anti cheat policy.Shame
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
restive forge
Like I said my issue has already been solved. So if anyone has any UC purchasing problem, for example if you haven't received UC you purchased just contact your devices (Apple or Google Play) support team to get a refund and wait 24 hours after receiving your refund to purchase UC again.
celest shadow
, @restive forge.
steep kiln
@celest shadow Bearing truth is very hard for you,It is much bitter as always.
Congratulate tencent company
One day they will surpass will gates
celest shadow
Please refer to this message, @night cloak :
https://support.discordapp.com/hc/en-us/articles/360028384531-Channel-Following-FAQ
Please take your conversations in #chat, #622098914660712472 or #pubg-mobile instead. This channel is reserved for PUBG Mobile support only, @steep kiln.
Visit the channel on a PC and it will have a "Follow" button on the top left of your screen. You can then select a server and the channel on which you wish to get the posts, @night cloak.
stray stratus
Basically one of my social accounts (Facebook) has been hacked and the hacker is using it to access my PUBGM account. The problem is I contacted the support to get it unlinked but they said they want an exact register date of when I made the account to help, how the hell am I supposed to find that out?
warm wren
@lilac owl there is no information on that, once we know it will be stated in #news. Keep your eye out for that channel and next time use the #questions for your question and not the general chat.
stray stratus
I know what month but how am I supposed to know the exact date?
spring void
@stray stratus open/ regain access to your Facebook account and the day you provided access to your pubg account should be written there
stray stratus
I checked that it doesn’t say the date
spring void
@@stray stratus you can find the estimated date through some evidence (season you played in, first screen shot etc) and give them an estimate like
Between 4 may to 20 may
still notch
Day you installed app in apple appstore or google play should be there.
stray stratus
@spring void I did
spring void
@warped bough i wont like to disclose that, you can got to #chat
woven atlas
Olny pubgm related support here please
warped bough
Sorry @woven atlas @spring void
left marsh
storm flumeBOT
Please refer to this channel's pinned messages for further information, @left marsh:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
blazing saddle
May I know what version of game are you playing, @left marsh?
spring void
@minor egret stop giving false information and targetting users
quartz coyote
Help Me
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @quartz coyote. Remember to read through #481198147478224896 before asking questions in the support channels.
quartz coyote
You Ban Pubg Mobile Hackers Please
storm flumeBOT
Hello, @quartz coyote!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @wicked meteor.
celest shadow
Hello, @broken sentinel. It appears from your screenshot you have been banned for violating the regulations of the game. Unfortunately, we are not responsible nor do we deal with banned accounts here. This means that no accounts are suspended without a proper reason. Due to the violation of "Tencent Games" terms of service your account has been suspended. If you think your account has been suspended unfairly or you want to explainations about it, use the File Claim option in the ban notice and contact the customer support. Read subpoint FAQ 2.9 in the #481198147478224896 channel for more details regarding account suspensions/banned accounts and subpoint FAQ 6.1 to contact the in-game customer support.
spring void
@quartz coyote we are just discord staff here and cant ban ingame hackers. Please report them and only then they can be banned
lime juniper
Please ask @warm wren, @nova snow.
nova snow
@warm wren Could you please enlighten with the new point system in tournaments officially hosted by pubg mobile?
tropic fog
I got message that telling me I have violated rules at 20-9 but I wasn't online at that time, can i get help?
broken sentinel
@celest shadowok thinks
warm wren
@nova snow
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @tropic fog. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
tropic fog
@storm flume i read all of them and tried to contact customer support with no answer, this is a real situation
celest shadow
Hello, @tropic fog. Customer service response time may vary, it can take up to a day or even a week for a support agent to reach out to your issue. Please wait patiently.
tropic fog
@celest shadow i got the (How happy were you with our service?) message, does that mean that the case is closed or something else?
spring void
Yes, i would advise you to make a new account. Very few are unbanned every yeat @tropic fog
tropic fog
@spring void i don't know what to do, I've never played with another account, it was my first and only account and I think it's quiet sad to end this way
Thanks anyway
celest shadow
You could continue retrying to contact the customer service, @tropic fog. As you mentioned, you were banned but you were not online at the time. In view of this, it appears that you have violated the game regulations prior before going offline. Unfortunately, we are not responsible nor do we deal with banned accounts here. This means that no accounts are suspended without a proper reason. Due to the violation of "Tencent Games" terms of service, your account has been suspended. If you think your account has been suspended unfairly or you want to explainations about it, use the File Claim option in the ban notice and contact the customer support. Read subpoint FAQ 2.9 in the #481198147478224896 channel for more details regarding account suspensions/banned accounts and subpoint FAQ 6.1 to contact the in-game customer support.
warm wren
Q: Within PMCO Fall Split, what is the scoring system used for the teams each match?
A-
tropic fog
@celest shadow i guess there's no way to get my account back, thanks for help 
night cloak
@celest shadow @blazing saddle guys are you serious!!! Can you tell me when I tried to report a hacker here !!!?? Do you even read comments well !? I wrote that pubg dont care for the game they care for the money and we are waiting for the release if Call of duty, I stopped playing pubg and if you’re here just to manage this channel then its better for you to do something else in your life cuz whatever you say here is out on youtube with video so dont tell me you are helping clients here actually you’re helping some dumbs who ask stupid questions and cant figure out how to get items or whatever ....
cyan hull
Me and my team just got killed by hackers in first match of crew challenge group stages. Are you guys gonna do something about it. I have proofs as well.
storm flumeBOT
Hello, @cyan hull @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
nova snow
Ty @warm wren
cyan hull
@night cloak we have already done multiple of times but this doesn't work, by the time they will get banned we gonna lose all our matches because of them.
obsidian dove
night cloak
It takes time @cyan hull.
Maybe when the player knocked him ,he died after 1045m away from the player@obsidian dove.
blazing saddle
Complaining here won't help either. We do not work for Tencent games, we are just volunteers who manage this server and provide technical client sided help.
This is not the intended place to have discussions like these. You can feel free to discuss in #chat or #622098914660712472.
@night cloak
dark tinsel
@obsidian dove knock the person, drive as far away as possible as fast as possible and hope they die.
plush wing
hacker
night cloak
Upload the video to YouTube and send the link to customer service @plush wing.
night cloak
You don't need to be youtuber to upload the video.
steel hare
@night cloak how to unlink pubg from Google play
I removed pubg from 3rd party access in my Gmail account
night cloak
You can't do that.
night cloak
Please check #481198147478224896 2.4.
atomic wagon
When this desync matter will solve? 32ms done 300+ damage but still enemy killed me everytime😫
steel hare
@night cloak what if i delete my Google play account
night cloak
It will still show that it is connected in game @steel hare.
@steel hare Then you won't be able to login through it.
barren swan
Any tips on getting the beta to download?
night cloak
Please ban it wall hack!!!!😔😔
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
night cloak
You can, what's wrong?
robust geyser
I change my fb avatar but in pubgm it doesn't change like the photo in fb
GM plz id 5230206703
austere stream
@robust geyseru need to logout and relogin in pubgm
robust geyser
Account or app?
night cloak
It might take up to 24 hours to sync.
light trout
@robust geyser it usually takes some time for the game to update your social media avatar
robust geyser
@night cloak @light trout no it's different causd it's always instant change
night cloak
Wait 24 hours and see what happens.
austere stream
@アヤナ#
Logout in pubgm and relogin
Trust me it will solve ur problem within a minute
night cloak
@daring spindle it's a bug. You can't collect it. It's happening due to network error
@crisp thunder You have to contact from game.
Refer to #481198147478224896 6.1
night cloak
@crisp thunder what is the issue?
woven atlas
@crisp thunder whats your issue
crisp thunder
My acc banned 10 years for no reason
woven atlas
@crisp thunder if your think your account was banned for no reason try file claim or email them at PUBGMOBILE_CS@tencentgames.com. We are just discord moderators who moderate this server and we cannot unban anyone ingame
crisp thunder
Ok thanks, i’ll email them
jaunty rain
Why my account is banned?
I know 2.9
No email reply from pubg about this issue
So what's the reasons
spring void
@jaunty rain wait
jaunty rain
Hackers are never banned. Only players who play fairly gets banned
spring void
Ignore my previous message i will send a correction
storm flumeBOT
Please refer to this channel's pinned messages for further information, @jaunty rain:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
spring void
Please check pinned message regarding data error with client
normal fulcrum
I have a request for everyone. Please report a hack where players can do high jump in infection mode. And whenever they are about to turn into zombie, they don't. Instead, their clothes are removed
spring void
It is a temporary ban which would be avoided if you follow solution @jaunty rain
jaunty rain
M using WiFi through modem
spring void
You can suugest that somewhere else please, this is support channel @normal fulcrum
jaunty rain
2 times I got ban
spring void
@jaunty rain apply the solution in pinned messages
jaunty rain
This is my 3 rd account. Previous 2 account got ban. 1 becoz of version( pubg notice) and another no reason.
Neither they replied mail nor given proper reason. After 7 month yesterday only started with new account still ban?
light trout
You can read the terms of service of the game to know what caused your ban
spring void
@jaunty rain that is due to data wrror which can be fixed if you work on the solution provided in pinned messages
jaunty rain
I know terms and conditions. And I never used any VPN or any third party app.
night cloak
@storm flume wtf?? Why i have been banned?? I play fair, i play from The first Time when The game apaired and now bann, really?? I bought royal passes i waste a lot of Money for beeing banned?
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
mystic acorn
did pubgm or apple fix the issue with the ios 13.1 with the situation where u cant use more than 3 fingers in game ?
spring void
@mystic acorn yes the issue is fixed in IOS 13.1
mystic acorn
sure? @spring void
spring void
Yes, pretty sure @mystic acorn
mystic acorn
i wanted to update my ipad and i wanted to be sure
storm flumeBOT
Your username does not comply with our community guidelines, @mystic acorn. Feel free to request a different server nickname in compliance with #613267301243944960. Alternatively, we will assign you a server nickname at our own discretion.
night cloak
spring void
Can you translate that? @night cloak
night cloak
@night cloak the same
@spring void Your account will be blocked for not following the rules.
spring void
@night cloak or is it data error with client?
night cloak
my internet connection is disconnect and the result
@night cloak i was deconected to Times Last night, banned for few minutes, and in that morning i was played some arcade and i was go to sleep and i wake up i wanted to play a bit, but boom, banned!!! For what??
spring void
@night cloak that is a temporary ban, i ant provide a solution usless i know the complete and accurate translation
night cloak
@spring void unfairly i banned
@spring void bro for me was temporary to for 2 Times and after banned
spring void
@night cloak can you give me the conplete translation? If it is data error with client then follow the pinned message about it
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
spring void
@night cloak temporary bans were warnings, you shouldnt had continued and solved it first. Unfortunately we cant help you
night cloak
@spring void
fathom marsh
?
night cloak
@spring void what to solve bro, i played regular as well from my Phone!!
old remnant
@pubgm why hackers not getting banned even when they are on leaderboard. We spend our money to get skin but why hackers. No one is able to push. All hacker in leaderboard. Why?
night cloak
@old remnant exactly bro, we get banned for nothing and The hackers don't
fathom marsh
nobody get banned for nothing
old remnant
Normal players getting banned and hacker doing hacked livestream on yt and other platfotms
@fathom marshso why leaderboard players not getting baned?
If it continues it will be the last of pubgm
fathom marsh
bcoz they r using something else
not the free for all hacks u gonna find everywhere
night cloak
I'm not useing nothing
old remnant
After evey update two things happen
Lag increases
Hacker increase
fathom marsh
10 years is either hacking teaming up with the same hacker many times or just teaming up with the enemie , using glitchs etc
old remnant
@fathom marshso just fix the glitches
If you fix one glitch two new glitches come. If we ignore glitches what about lag?
fathom marsh
hold on i m just a normal player like you i cant fix sh*t xD
old remnant
@fathom marshdidnt you face any hackers?
night cloak
That was same with my brother account
fathom marsh
i do every game but i cant do sh*t all i can is report them
night cloak
If you face with face hacker you will get banned for 10 years
old remnant
There was a time of s1 s2 when pubg was concerd players comfort of players now only pubg team thinking how to earn as much money you can?
night cloak
cheating users are not banned
Yes is have some random players using hax when me laggy
those who play properly are banned
Then got banned
old remnant
We dont want any skins. We want a playable game
There should be a way through which we can tell our fellings to pubg. But they are too busy thinking how to earn more and more money
maiden salmon
@old remnant agree
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat or #622098914660712472.
maiden salmon
How level up ? I m here from 1 month!
crisp turret
Just. Go in your profile where you can how MORE exp you want @maiden salmon
maiden salmon
@crisp turret Thanks
blazing saddle
@maiden salmon You gain exp by playing games. You can also use exp boosting cards (1.5x, 2x) from the shop to boost the gaining of exp per game for a limited time.
night cloak
Hi, my internet connection has been deactivated while i am playing. when i had connect the game i saw i had banned i didnt use any third party applications or cheat. can you help?
blazing saddle
Can you provide a screenshot of the message you see when you open the game, @night cloak?
night cloak
@blazing saddle
@blazing saddle Will it be fine when I download and install DNS Changer?
pallid forge
Just want to share PUBGM next tournament🙂🙃
near grail
Can anyone help here?
blazing saddle
@night cloak Oh wait. My mistake. It is not a data error.
Sorry, your account has been temporarily suspended. You should click the File Claim button and wait for response.
pallid forge
Cause they aren't doing in this regard so this is what eventually will happen
@blazing saddle why are you hiding reality??
blazing saddle
If you have no questions to ask here, kindly move to #chat or #622098914660712472, @pallid forge.
Flooding this channel will result in severe moderation measures against you.
night cloak
where is File Claim button ?
raw herald
So I dismantled the helmet without knowing the missons are supposed to be done while wearing it
blazing saddle
@night cloak The yellow button on the message.
raw herald
Is there anyway i can get it back
blazing saddle
Nope, @raw herald.
raw herald
@blazing saddle 😕😕
night cloak
@blazing saddle Can you send me a screenshot?
near grail
Im keep on getting the msg like, We have terminated your network connection with your client...like that and unable to enter the game for 3 hours but if i delete temporary files i can able to enter the game..but again im keep on getting this msg. Whats the reason?
pallid forge
Just want to ask WTH is PUBGM doing about hackers?? They are killing the game,. I just killed by hacker 5 times today, even in Mobile😔 @blazing saddle
night cloak
(Hello my name is rawadalsaleh@facebook.com Gnostic in the game ID, 5162618459 and my name in the game 『VĘ』 yman, My account has been banned in the game for 10 years (3650) days, to 2029, my account has been banned for this period and I have not made a mistake, and did not use any software Or any programs With the game Please unlock the banned
blazing saddle
@night cloak It is in the same screenshot you sent.
Hello, @night cloak
Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
near grail
Im keep on getting the msg like, We have terminated your network connection with your client...like that and unable to enter the game for 3 hours but if i delete temporary files i can able to enter the game..but again im keep on getting this msg. Whats the reason?
visual narwhal
You could find them (cheater) in crew match... most of it was using third party apps...
near grail
can anyone answer this?
blazing saddle
Refer to this message, @near grail :
https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
near grail
kk thks
night cloak
Thank
blazing saddle
Kindly report cheaters ingame or via ingame customer support, @visual narwhal. We do not deal with such reports here.
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @near grail.
blazing saddle
When you get the above mentioned role, ask in #emulator-support, @near grail.
near grail
I mean how to go there?
night cloak
When is Erangel 2.0 coming out?
vagrant onyx
@night cloak might come in the next update 0.15.0
On the upcoming month
buoyant granite
I found hacker, I have name and video (in youtube) help me to report him
plain ether
Can't wait for the new version of the map
buoyant granite
wicked thunder
First they have to remove cheaters
buoyant granite
I make the video now 😅
storm flumeBOT
Hello, @buoyant granite!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
buoyant granite
Okay thank you
blazing saddle
@near grail Just go to #613267301243944960 channel and react with an 🇪 emoji to get the emulator role. After that you will be able to see the #emulator-support channel.
near grail
Thanks
warm wren
@edgy pumice you will have to rewatch end of streams for PMCO full standing scores as the website for PMCO fall split isnt updated yet.
edgy pumice
but the stream just ends after the last match of the region i just wanna see europa
oh its still going on .-.
warm wren
Europe hasnt ended yet
night cloak
@onyx plover Aloha! How can I help you?
onyx plover
yes please I
I lost my main account, i need email just then i can reset password and back my account
I buy last month 300€ UC and now i don’t have any access to my account made me mad , i can’t even sleeping
@night cloak maybe do you have a any solution?
potent ferry
I need help
night cloak
@onyx plover What exactly is the issue you're facing?
@potent ferry Aloha! How can I help you?
potent ferry
My pubg is stuck on this screen
night cloak
Can I see a screenshot?
potent ferry
My pubg is stuck on this screen
night cloak
It seems you downloaded the game from somewhere else. I recommend you to uninstall it and get it from Play Store, @potent ferry.
potent ferry
Ok
onyx plover
@night cloak i know my user but i changed my windows i forget to take my information to access Twitter account 😐 and now i forgot my password and i can’t access to my account i need my email address that i made on pubg
potent ferry
Thanks
night cloak
@onyx plover Unfortunately, due to privacy it isn't possible to share such information, even if you're the owner. Try to memorise the email, that's your only option.
pseudo bolt
#keepPUBGclean
#PUBGMbanCheaters
onyx plover
I don’t have it , if i have my email i reset password and boom but i don’t remember what was that i buy with PayPal can possibly link my account with other account or new email address?
night cloak
@onyx plover You'll need to recover your email first, then you can access into game and add a secondary login method.
onyx plover
@night cloak yeah thats my problem i can’t access to mail cuz i don’t know what was that
night cloak
Is there a secret room in paradise...
@onyx plover Welp, you gotta help yourself, in this regard.
I am stuck Inside can't get out help
Can I see screenshot of where you stuck?
onyx plover
@night cloak i am old and can‘t remember what was my email address 😢
night cloak
I have recording
How did you get in? @night cloak You can report the place, maybe it's a glitch.
I have no clue man
@onyx plover Then, unfortunately, you'll have to open a new account.
onyx plover
@night cloak 😂😂that was from season 2
night cloak
Not aware of that.
onyx plover
And if i made new acc all thinking i am cheater 😐 or leave pubg forever
potent ferry
FYI pubg devs there's an app called Bigfoot that allows players to flare guns and maybe other goods tells them the exact location
onyx plover
@night cloak its very important for me can you ask @neon patio later ?
blazing saddle
@potent ferry And usage of that app leads to an account suspension.
potent ferry
I don't use it I just seen it
onyx plover
@night cloak don’t worry you goanna to died soon in blue zone 😐sorry
night cloak
@night cloak#218
https://www.reddit.com/r/PUBGMobile/comments/9j05py/secret_room_in_sanhok/?utm_source=share&utm_medium=ios_app
Looks like an easter egg. You can leave the match and start a new, just avoid that place for now.
blazing saddle
It is always advised that you link atleast 2 social media accounts to the game, @onyx plover.
Unfortunately it is not possible to unlink accounts for now. Just contact twitter support.
onyx plover
@blazing saddle yeah i try it but even didn’t answer to me
@night cloak i understand, its Datenschutz
night cloak
Now #pubg-mobile for further discussion, @onyx plover. Thanks for understanding.
fast barn
I would like to know why even if it's not a hot Drop if I go to psh Kahn or ruins I get a render glitch and automatically die saying that I fall from a high location and then it lets me back in the air and drops me again if I'm playing Duos or squads so it kills me and I lose 20 to 40pnts because the game glitched
onyx plover
@night cloak you’re welcome, ich bin dankbar für die Zeit ❤️
night cloak
Likewise!
fast barn
It makes ranking seemed pointless when I know that I'm going to lose at least 20 to 30 points everyday by this glitch
And I'm not even going to get into the parachute glitch to where you land and the parachute doesn't disconnect and you dress sore around for 45 seconds
night cloak
There is a parachute bug but it doesn't kill. How many times did you face it?
onyx plover
So then i must made new account and start from 0 level 😂😂 its impossible mission
blazing saddle
Both these bugs are known and are triggered only due to unstable internet, @fast barn.
night cloak
@onyx plover Good luck, starting over is fun.
onyx plover
@night cloak okay 👌 bis bald
fast barn
No I have not died from the parachute glitch just my enemies land anywhere near me have a good 45 second head start on looting which might as well be a lifetime it's the render glitch I had died from it just now which made me get off the game and at least once or twice a day it happens to where I fall from a high location and get knocked lifted up in the air and dropped again so then it kills me
@night cloak☝
@blazing saddle really when I have full bars and on Wi-Fi sooo yea.....
blazing saddle
It must be your teammate's network, the one you follow while landing, @fast barn.
fast barn
@blazing saddle that could make sense I suppose but they landed just fine wouldnt they have experience the glitch too
I don't know I'm not that upset I would like my 24-point restored on squads but that's probably not going to happen I do think pubg needs to get these glitches fixed and stop putting cosmetic crap everywhere otherwise after October 1st when Cod mobile gets released globally pubg may have a problem I've been playing since season 2 and love this game but the glitches are never fixed one thing gets fixed and 6 other things go wrong but don't worry we're getting a bird on her shoulder like seriously
hearty wraith
Can someone give me link to TGB please?
night cloak
Are there ever going to be any consequences of teaming up like really? I've spotted same guys ranking up this season who teamed up with other players last season and their merits are 100. Multiple players spectated atleast 2 of these guys and they claimed they're reporting but nothing's happening. Wassup with that? Same thing all over sgain this season.
blazing saddle
You can report the users who are teaming up. Teaming up with enemies is against the game ToS, @night cloak.
It takes time for the system to review the reported users as it checks all reports individually. Just be patient.
civic sky
Hello
blazing saddle
Hello, @civic sky
How may we be of assitance?
random rock
Hello
I have 150 headshots kills
And didnt ranked yet while I must be top 60/100 On my country
I got banned for 10 menute last week cuz I changed my account between emulator and mobile Alot of time.
Whats the solution
blazing saddle
You ranks have probably been frozen due to abnormalities detected on your account, @random rock.
Contact ingame customer support for further queries and help regarding this issue.
random rock
Whats the abnormalitis thats detected
And what the solutions will tell me at ingame custumer services
blazing saddle
Ask it to the ingame customer support, @random rock.
random rock
They take 1 year to replay they are not respond to my message
I tried a lot of time but no answer
civic sky
I want to report this hacker
storm flumeBOT
Hello, @civic sky!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
orchid oyster
Is iOS13 3 finger problem fixed in new iOS update?
trail river
Can someone help me on how to let app open
plucky marlin
@trail river uninstall the app and download it again
jolly forum
There are a lot of complaints ... there is an unfair ban on user accounts for no reason. Some of them ban a month and a week ban and some of them ban three months ... Complaints will increase and ruin the reputation of the company pubg mobile .. Because you are unable to ban people who use hackers because of the amount of payment to you ... And only you ban people oppressed What is this failed company
glossy sable
Why are you spamming tho
crude anvil
Hello, is there any information about when the new update gonna be ?
trail river
I did that like 5 times @plucky marlin
glossy sable
@crude anvil Keep an eye on #news 🙂
As far as I know, @trail river, the latest Beta wasn't available on iOS. (to be confirmed)
plucky marlin
@trail river ok. Sad for you
night cloak
Will you stop spamming across several channels, @jolly forum?
jolly forum
@night cloak Why stop ... Does the truth bother you?
plucky marlin
Wanna play guys?
storm flumeBOT
Use #activities to find other PUBG MOBILE players, @plucky marlin.
night cloak
Please use the right channel.
fathom flicker
hello guys my pc was hacked all my data have been stolen also my face book and gmail and he stole my pubg account and played with hav then when i got my account back i was surprised because the ban so please can any one help me ?????????
i can pay for my acc to get it back
@night cloak ????
surreal loom
hello pubg mobile . There many hackker in the game do somthing . The game its destroid
storm flumeBOT
Hello, @surreal loom!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. Evidence can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
blazing saddle
Hello, @fathom flicker
Social media account security is the users own responsibility. The game or the staff team is not reponsible for the user giving out sensitive information about the social media account to obvious scam websites which leads to the account getting hacked.
In any case, we cannot be of any help. Kindly take the problem to the ingame customer support with proper evidence proving the account ownership.
If you have lost access to the login method, contact the social media support immediately.
surreal loom
@storm flume hhhhh how many im gonna report . Its not one or two. About 10 million hack in the game
blazing saddle
If you encounter hacker, kindly report them ingame, @surreal loom.
We do not deal with such reports here.
storm flumeBOT
You can contact the customer service via the game settings, @fathom flicker. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
surreal loom
Do you gonna stop the mode guest . Yes or no ??
austere imp
Guys it's been a while since I played PUBGM
Yesterday I came back online and it prompted me to download some resources packs
May I ask what's it for?
sick shale
Where can i get more info about twitchCon event?
haughty cypress
@sick shale on twitchcon's website? where else?
blazing saddle
@austere imp Resource pack contains image/video files of ingame items and makes it easier to equip/view items in the game.
night coral
A new VPN app has just been released by Cloudflare, it’s using their 1.1.1.1 DNS and their new WARP technology (whatever that is). My question is, can I use this VPN while playing the game? Will I get banned or anything?
opaque mist
@night coral any third party app to alter anything including ur ping can get you banned