#questions
1 messages · Page 590 of 1
You do realize it’s early in the season and winning 10 games in a row and only getting one kill a game gives you a 10kd?? B
I will quit this game because it’s unplayable anymore
@rough ledge Got a better idea?
Yes
@glossy sable Yeah many of the players are encountering this problem dude
@minor girder Not everyone does, apparently.
@harsh jolt I think you're my twentieth or so :)
Provide us a replay functionality
@glossy sable Ok bro thanks
And a form where we can report with a proof
@rough ledge bro deathcam?
@rough ledge And how is that better?
Please make some products for hackers
At least you can do something then!
I have encountered a problem in a fpp match where it said 1 person alive but I did not receive the chicken dinner screen
Starting out early in the season everyone’s kd is high. That’s how it is. Look at their previous seasons to check stats. If people are winning early their kd will be outrageous that’s how it goes. There’s honestly not that many hackers compared to how it used to be. Some people we just crazy good.
Hello, @bitter iris!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@rough ledge You can already report people and spectate enemies.
But that is useless
How is that so?
Some cheaters with with accounts from season 2
And how is it going to be different.
I mean it's interesting and we're willing to take suggestions, but if it's not changing anything it's not worth it, @rough ledge.
@minor girder Don't bypass bot moderation.
Do you know that moast of the cheaters use project cerberus?
Also, please understand that we do NOT deal with hackers here, kindly report them in-game and it will take some time but they will be removed from the game, eventually. So wait patiently and don’t except them to get banned right after when you report them. Many cheaters/hackers get banned everyday. The game has always upgraded their anti-cheat system.
So complaining about hackers here won’t do any good for you, it will just be waste of your time.
Lol they obvious need more help to get to the final product @glossy sable
The developer team can’t check that project and improve their system against it?
Go on with that?
If pubg can’t do anything about then stop supporting simulators and let the mobile players play fairly
fix sound issue keep dying due to sound issues. very dissapointing
I made the purchase but did not show UC in the game
All the cheaters using emulator with cerberus project to get in mobile server
@night cloak it’s an iOS issue they’re working on it.
@night cloak ya me too. I’m 3-8 with two 2nd place due to sound going out and based
@glossy sable help me
@rough ledge So it's an emulator "bypass" you're talking about, right?
@twilit sand It seems you're playing on Vietnamian version according to your second screenshot.
@night cloak Watch your language.
About your issue, devs are aware and working on it.
Can you give me all additional details you can, please?
- Device model
- With/without headphones
- Circumstances (mode, and details of what sounds work or not: which guns, vehicles, friends/enemies)
Naded*
Yes
Now we're going somewhere.
cant we atleast get help at the emulator support section?
@daring kindle hi
sorry for the foul language device iphone 8 plus with earphones all modes cant hear gunshots footstepps only can hear team chat
Yes and I made the purchase on the Vietnamese version
@daring kindle
He is online, I can't send him a message, who can help me, can get in touch with him
can you help me?
I'm not aware of the names but the anti-cheat devs know a few said "bypass" hacks and work on it.
Unfortunately, there's an issue with the emulator's anti-cheat system.
We can continue in #pubg-mobile if you may, @rough ledge.
@surreal basalt Staff knowing about emulator should be active in a few hours, due to time zones. Sorry for the delay, please be patient. Thank you for your understanding.
@night cloak Even in arcade? And what about vehicle sounds?
@twilit sand Is it the Vietnamese version you play with?
yes
Okay i will go there
yes all sounds too
wait i'm sorry sir, what do you mean they will active it in few hours, is the emulator not active at the moment, and my problem is in-emulator, evrey app i open crashs instantly
@night cloak
We only provide support for the Global version of PUBG Mobile, @twilit sand.
However it works the same: Contact the in-game Customer Support and explain the situation to them. Send them those screenshots.
@surreal basalt I'm talking about the staff that can answer you. I'm the only one active at the moment, but I don't know about emulators.
@night cloak Noted. Thank you for your report.
awh okey, can you give me the gameloop discord server please??
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @surreal basalt.
@daring kindle He is online, I can't send him a message, who can help me, can get in touch with him
Who sent the bot message 😐
@surreal basalt Just wait for a few hours and you should get an answer in #emulator-support.
I need help
@cursive oasis yes?
@formal oasis what is it
I have an issue where when I switch from the driver seat to passenger I am unable to use the right side of my screen to control where I look. My device is iPhone XS Max. I have attempted repair game and this does not help
hello My Pubg account was linked to my facebook ID which got disable due to some reasons and I cant bring that back also when I linked it to google email ID i don't remember which ID I have selected to link with my pubg acc and now i formatted my phone now will u please tell me which email ID is linked to my pubg account my character ID is 5163472011 I can also tell you other details to prove that this is my id if you want thank
Hello, @covert hound!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
?
Don't see mission cards this time around in the prime shop, have they been removed?
India bonus challenge ended ?
If I'm playing on panda pro gamepad keyboard and mouse on my mobile will be my account banned?
If it gets detected, yes
I did but ok
Did tencent turned of the purchase of RP mission card while subscribed to prime?
Using BP
Question why you added on Bug reports a bug without evidence?
Which one, @blissful leaf?
Me and my some of my friends have ios Device..and we all have faciing the same problem
@wild beacon Devs are aware and working on it.
Can you give me all additional details you can, please?
- Device model
- With/without headphones
- Circumstances (mode, and details of what sounds work or not: which guns, vehicles, friends/enemies)
@night cloak What's the issue with it?
So quick question unrelated.... How come literally every match Im in exactly right when everyone jumps out of the plane I see someone on the kill rates who has the AWM??? How's that possible
I Want To Buy Season 9 in Pubg Kr
1-NSHHH55NNXJ3
2-NZNJSJ655NND
is there any real PUBG supporter here in this channel at all?
Noise is all messed up and screen freezes a lot
Yes, @exotic viper?
@glossy sable i will DM
@lilac prism That's very odd. Are you able to report them?
@odd cobalt "messed up", like, no sounds?
@exotic viper Ask here.
@glossy sable i have been trying to connect with pubgmobile support in many days with no luck
does PUBG have a support line at all?
i did try CS and in game support
only ones got respond and it was someone who could not even speak english
my issue is i play on emulator and i have been an offer to the hackers who have taken over the game on emulator on soon on mobile aswell! where you can see on powebang's channel on youtube.
My account is banned untill desember but i have no clue why because i am a normal player
and i have spent a lot of money in pubg because i enjoy the game
its not fair to ban because because i have ended up in a squad where there are hackers
you cant avoid that in emulator because there is 90% hackers
is there any way i could get a response from PUBG or their just takin peoples money and thats it

Why tf can’t I hear any audio in game?!
@exotic viper it takes more time than a few days, it can take a few weeks to get an answer from the file claim.
Unfortunately that's all we can do here, as we're not devs.
@icy carbon Devs are aware and working on it.
Can you give me all additional details you can, please?
- Device model
- With/without headphones
- Circumstances (mode, and details of what sounds work or not: which guns, vehicles, friends/enemies)
This one i reported 2 weeks ago a bug which i couldn't kill a knocked player and when i reported it Toroid responded saying that you need evidence
Thanks for the response frank but it's always the very first kill no matter what map just as long as it's clasic all servers and all solo squad or duos always AWM first kill
Cost me a game ffs
@glossy sable its not that they only dont respond but in the ingame support they close the conversation and when you send email after two days where they have not even responded they send another email on " how happy are you with the service" its really messed up
Why not showing new challenge?
He’s just asking you further questions as a gimmick to make them look like they give an f
Only showing bonus challenge
I know people sell hacks what I can do to stop them
I’m purchasing 1800 us but his not
@wispy tinsel you cant do nothing PUBG mobile makes money out of it
@night cloak please help me
I wonder if there’s actually a problem that has been fixed through this channel
I know people use hack from seoson 5 and dont take banned
@blissful leaf This one particularly didn't need evidence because we already have it.
@icy carbon What about in-game VC?
@lilac prism Report them in game if you can.
@exotic viper It's most likely because it got rejected then, there's nothing else we can do about it other than asking you to wait for December...
@wispy tinsel Report them is the best way.
I was talking about those.
You guys are trash enough telling people to report in game when you guys know yourselves there’s no one in customer service
In a lot of people, I know them sell Hack can chat with you and give you there groub
@icy carbon Watch your language.
All reports are being reviewed manually, that's why it takes so much time to get people banned.
The team isn't big, that's why they need bots to brush off the excessive and unnecessary complaints.
About us being trash, I'm filing your sound issue to get it to the devs.
Think a bit and choose your words wisely. I don't think that's how your parents educated you, if they did, because that's not sure.
@wispy tinsel About that contact the admin Hex about it.
HOW can I do to coonect with Hex
Ping them or contact them privately.
hi
guys i cant get in to a match this keeps happening
@night cloak hi bro i am king of school can u help me?
Then maybe try getting Hotspot from someone. That error happens with wifi.
this is the 1st time it happens
@night cloakwe are poor people no one has hotspot only wifi or just open hotspot without data?
Nope that will not work.
@night cloakthen what should i do bro?
@glossy sable Oh, really? I’ve had a reply by your customer service that is totally unrelated to my report. And my report was in plain simple English. Is that how you brush off our ‘unnecessary’ issues? By ignoring and diverting our problems? And ended up with nothing being fixed while money from RP users keep coming in into your pocket yet your team is still ‘isn’t big’ after 9 seasons
Hacker delete Anti cheat in Game loop 😬
I rejoined a match and can't talk with my teammate help
another solution?
Unable to send due to difference in client, that's what I said when I tried requesting the rp
Unfortunately that is the only temporary solution. You can try restarting your router maybe.
What should I do?
@night cloakok thank u and have a nice day
Will the reqular repair fix my crash problem?
Likewise!
it should@night cloak ,
Routine repair?
Should I tick every repair option or just the routine repair?
Any help?
Unable to send due to difference in client, that's what I said when I tried requesting the rp
@night cloak
....
@icy carbon Depending on your report, yes.
Not so sure about that "nothing being fixed", you can see the amount of things being fixed day to day.
About the team's size, consider not only the team itself but also the evergrowing player base. There's more and more players, so the teams get bigger but there's even more players coming.
So now if you mind answering my questions instead of whining, that could help.
@night cloak You can tick every option for better result.
Why not showing new bonus challenge @night cloak
Looks like it is unavailable.
@glossy sable Evergrowing player base? LOL! You guys just had an event to recall 30 million players last season!
Please avoid going off-topic. You can have unrelated conversations in #chat.
@icy carbon I think there's a misunderstanding.
You do know I don't work for Tencent Games right.
About that event, it's to get even more people.
Lol
How can talk to pubg mobile my account is hacked
Question!
If I purchase UC from midasbuy
Will I get season bonus rewards?
@icy carbon What I mean there is that you going off on people here is just nonsense, it's shooting the messenger.
Acting like we're responsible for the company's acts, we don't even work for them.
We Discord server staff are volunteers willing to help fellow community members.
Hence why we say that complaining here doesn't change anything.
About your sound issue, the devs are aware of that and need to gather more information about it to get it fixed quicker. So if you mind answer my questions above.
Hey someone using my id with hacks
and i got banned
what can i do now
I’ve just purchased 600 uc . And they didn’t give it . What is it ???
@keen schooner
From Where did you purchase UC?
From the game . u mean this ?
@stable ether help me
@daring kindle hey bro my need you help
No I am not from discord server staff
I don't have much knowledge
But right now your account can't be unbanned
You have to wait till the time it unbans @prime heart
i got 10 years ban
Or wait for a contributor or mod to help u out
@glossy sableplease help me i lost my pubg account please help me to get it back
How to get PM India Tour room id and password for playing viewers match?
@keen schooner
I was asking because
There are sites claiming to give UC for cheap and stuff
But as u said y bought it from in-game
Wait for a reply from discord staff
How many games is crew challenge
Dj , no I purchased it directly from the game
I need help
How many games of cc can you play per day
@opaque dawn 3
@night cloak
What help?
Okay
My bike skin is not showing in game to freinds and enemy but only me
Looby too
Only I can see it . Buggy ND UAZ are fine
Did u tried changing bike skin?
@night cloak
Was it happening before update ?
Yep
Which skin was it?
This one
Did u tried repair button?
Yes
How do I refund my purchase
I want to refund 1 of 2 purchases I made
I haven’t used it
If you force refund you could get banned? What Os are you on? @kindred haven
Using stores refund options. 
Question!
If I purchase UC from midasbuy
Will I get season bonus rewards?
I’m not sure man. I ain’t familiar with that cite. @stable ether
Aight
You ever do an Apple purchase refund? @kindred haven
Yes u get session bonus rewards
@still notch I haven’t done it, teach me how to
@obsidian bluff
U sure?
Hmm bro
Thanks man
Do you want money back? Or did you accidentally buy something with UC? @kindred haven
Wlcm bro
So I repaired my game and now there is no Guest login option
@still notch I want my money back. I just buyed 1300 uc but I thought that the royal pass is 1600 uc I looked wrong. To make it short I want to keep the first 600 to buy the royale pass and the 2 purchase I want to refund, meaning money back to me
How to solve ios sound gltich .its runied my recent games
I was playing as guest
@obsidian bluff
I think the upcoming hotfix will fix it
Any help?
@night cloak Guest has been removed
That particular bug is being worked on by devs expect a hot fix soon. @obsidian bluff @night cloak
Yup. They gave tons of warnings before hand though. Feels bad. @night cloak
hello. when i was in a match halfway there was no gunshot or footstep sound, only can hear teammates vc , pls help
@still notch can you help me ?
What warning, I got non
I could at the chance of your account being banned. @kindred haven
@still notch how, I just want my 10€ back
Since it is against the TOS agreement.
and when teammate is firing or enemy is firing the gun sound is unclear and sounds like single tapping
I heard guest option is removed for indians only,is it true?
@still notch
@still notch so you saying I can’t get my money back
That bug is being worked on by devs expect hotfix soon. @spice roost
You can i know how lol. Just you might get banned for doing it though. @kindred haven
@still notch so players get ( MIGHT ) banned when they ask they’re money back within 14 days ? Without using the purchase
So unfair man
I guess 10€ down the drain
It’s against terms of service thats why. You get to keep the UC after though. @kindred haven
They could've atleast let me move my guest account to play games
@night cloak could you help me ?
I am so done, I will unstall this game now
There were lots of warnings in-game and discord @night cloak
Sure.
Is 10€ greater than the value of your account?
@night cloak Your friend can't see the bike skin?
Tell them to download the resource pack. Hope it will solve the problem.
@night cloak I want my money back. I just buyed 1300 uc but I thought that the royal pass is 1600 uc I looked wrong. To make it short I want to keep the first 600 to buy the royale pass and the 2 purchase I want to refund, meaning money back to me. @still notch says that basically if I ask I could get banned because it’s against some terms, is it true ? Since I haven’t used the purchase in 14days term- meaning I can get my money back ?.
Through the appstore. You didn’t mention rp earlier. 🤔
You can read terms and conditions of the game to see if it is possible.
I purchased it from ingame ( I have iOS )
I am not aware of any refund policy for IOS.
Basically meaning I lost 10€ and PUBG can’t help me in no ways possible. Great news
You can get actual money refunds from apple since they have a quote that if your aren’t satisfied with your purchase you can refund it i can give you steps and a few link tutorials on how to. I’ve tried it in games that didn’t have strict rules. PUBGm has it under it’s TOS. They categorise it as refund fraud and it’s up to you if you want to risk your account. @kindred haven
Did you guys fix footsteps yet....
@still notch meaning if I refund it from apple itself my account can possibly still get banned ?
The bug is still being worked on by devs. Don’t worry hotfix should come through soon. @night cloak
Why this challenge is not available now
@night cloak ok will try
@still notch and yes I would like the links but, if you would answer my question it would be lovely
Yeah thats what i meant. You can get banned. @kindred haven
I lack information about that challenge sorry i can’t help but staff or another fellow player might be able to answer your question. If you wait patiently you should get an answer. @shadow girder
Anyone pushin' Ace in S9 ?
dm me
@night cloak click here> #activities to find the best players
no
No problem. 😊
@still notch I don't see other options.
lol
Is there a way to give people uc
sometimes when I play . I have problem with through , i can't see my smoke or hear my Grenade, i fear i be banned because i use smoke one to kill another player . He can't see me but i can see him .
Any one have solve .
@brittle hollow yess
Did you try to use in game repair? @gaunt plover
where to report hackers
I don’t think there is an actual way to gift UC.But you can give people items and purchase them the RP. @brittle hollow
Why do I have 200-300ms on europe? I used to have 20-30 amd my entire clan has the same problem and many other of my friends
Hello staff memebers here ?
Is it a bug or something?
Just use the in game report it works don’t worry i know from experience. @merry sonnet
Meliodas
Later the crew challenge os gonna start and we cant play with 200ms
Yes?
@night cloak
@still notch no it doesn't,this hacker elite pass user for longtime i can say
pubg not ban them
Yesteeday i explane my probelem and no one helped no one answered
@night cloak what is the issue? Can you elaborate?
He probably didn’t start using hacks till a certain point. And is using a new cheat engine. @merry sonnet
Yeah I remember you were here yesterday. @night cloak
@merry sonnet you can report cheaters from in game customer support.
Is there a problem with the servers or something? Everyone that I know has 200-300ms constantly
@night cloak no am not satisfied
@still notch i lost 540 UC i dont know how it was a but i had 600 next morning i found 60 uc no one helped and the season started to buy RP
pubg not ban them atleast should give chance to ban them manually
Maybe you accidentally bought something. @night cloak
I boughg nothibg u can chek out
@night cloak someone else using ur account
Is there a problem with the servers or something? Everyone that I know has 200-300ms constantly. Anyone has any ideea?
@upper ocean may be there is some issue with the server. Check the server status after some times.
No body
I can’t neither can discord staff. Only tencents customer service can. @night cloak
@still notch what did you mean by repair
Its like that for 4 days
When is the next crew challenge
Its a problem came from the game
If it was a bug multiple users would have suffered the same problem. @night cloak
I tried to contacte customer service many times no one helps
@merry sonnet if you properly report them and give them enough proof, they will manually investigate every single person.
Can someone tell when is the next crew challenge
The crew challenge is bout to start and all of us have 200 ms.. ffs
Service is slow you just need patience could take a month or two or just days. @night cloak
@night cloak ok
But i need them to buy rp 9
I’m not sure how to tackle your issue. @upper ocean
Everyone has it
Answer me question @still notch
Meliodas are you from the staff?
Yeah thats the problem. 
F
@upper ocean if the problem is from server side , we can't do anything. We have to wait.
I told you right now and yesterday that I aint. @night cloak
You pinged staff yesterday they lead you to support. @night cloak
Only customer support can help you sadly. @night cloak
Thank you
I do not have info on that. If you check in game you might be able to find some answers. @brave night
Ok
No problem. I am Very sorry I couldn’t help. But the issue is beyond our reach. Have a great day.
@night cloak
@still notch ok because I need only 20uc to get my royal pass
By mistake I had changed my location to Israel and now after 30 days I am unable to change it back..the game is automatically selecting either Australia or USA, please help.
@night cloak
@alpine galleon what is your current location (country)
Also elaborate your issue is it the flagy thing or something else? @alpine galleon
@still notch can you tell me what did you mean when you say repair the game . How i can repair the game .
@still notch
Not flag..the location
hello pubg team hucker maler
@alpine galleon are you using any kind of proxy or vpn service?
No
any fkn idea about anti cheating system ?
You can find the repair thing on the loading screen or in settings. Sorry i am eating rn kinda slowing me down. @gaunt plover
Anti cheat works just report i know from experience. @polar marsh
@alpine galleon now you are in India,aren't you?
Did you repair the game?
who is the idiot who make that fkn sustem?
I tried using a VPN again but it's not working. @night cloak
Don’t blame the system blame the hackers who made cheats. The dev team is working hard to cross out all the cheat engines, plug ins, injections and make the system better each update. @polar marsh
@still notch that is dosen't work because sometimes that things happened.
@alpine galleon kindly answer my question.
currently are you in India?
Have you repaired the game?
and who make hucker he is one of the fkn dev team
It will repair some of the issues and missing files should fix it atleast give it a try.
@gaunt plover
Made by a human can be cracked by a human. @polar marsh
@still notch how i can repair it please can you help me
@alpine galleon first try to repair the game .
2. If not solved, then come here again. We will try our best to help you.
Gimme a few secs i’ll go get screen shots. @gaunt plover
if they secure the system i think it hard to be hucker easy
@still notch ok
but they r idiot
@night cloak
If I repair won't the settings get back to default?
cnt protect the game
It takes time to make Countermeasures do you know game development? No need to be rude. @polar marsh
if they cnt remove the hack they r idiot and not deserve to be responsible for game played by millions
u should now it is not easy to huck server
@alpine galleon there are 4 different option to repair the game.
Logout from the game. Click on client repair. Choose the first option. Settings will remain same.
@night cloak
Ok thanks..will give it a try.
but some of dev helps hack to make hack
You can give personal opinions and flame in. #chat or #pubg-mobile. This is a support channel I believe i have answered your questions. If you could reduce the rudeness it would help alot. Thanks. @polar marsh
They deserve rudeness
It is uploading. @gaunt plover
Log out then on the right you should be able to find it. @gaunt plover
@still notch that is good i have some work . Thank you
play cyberhunter contain no hack
No problem. Glad i could be of assistance. Have a awesome day.
@gaunt plover
@polar marsh theyare working against hacks and hackers will soon be over, if you cant wait talk about it in #chat
If I am not wrong,if you don't play a single match in whole season we don't lose tiers n next season right?
@coarse lion if you are below platinum only then
Sed😢
It's not good my friend are able to see that challenge but I am not 😖 please help anyone . India bonus challenge
Might be just your internet spiking.
@night cloak
@shadow girder where are you from?
@molten crown
The india bonus challenge is only limited to india now @shadow girder
@cursive oasis what help do you need?
Yes
I reported a bug one month ago and it's still not fixed lol
Archnyte wait for yesterday's update but still I am facing notch issue
Said*
@cursive oasis cant you fix notched option in settings? Amd if not dont worry the devices with notch issues have been forwarded to CS and will soon be delt with
I tried everything mate
Even my graphics settings is set to normal not notched
My device is Zenfone max pro m2
@cursive oasis then wait it will be fixed, you can search it on google and youtube, i heard a temporary fix is available
Since my device doesnt have that issue i am unaware of it
Sure
Hello I have logged in error in the Vietnamese version and I want to go back to the global version Can you help me
Unfortunately there is no way to go back to global if you have logged into a different one. @strange citrus
I apologize and I have the right to go back to my basic version
@still notch i did repair in that way, that is right way ?

You could try to contact customer service they might have an actual solution. @strange citrus
Does changing in game country using vpn can make issues with purchase ?
Where is the customer service
Repair resources should be the one. @gaunt plover
@still notch Where is the customer service
@strange citrus it is VN version policy that you cant login back, you need to contact VN version support
@still notch yes i did also but i took that screen shot before select it
@still notch thank you bro
Ok ok. Did you have a match afterwards to see if it was fixed? @gaunt plover
No problem man anytime. 
@still notch not i am not played . But if fixed in this way i tell you . Bye for now
@still notch can you help me ?
I was in the global version and I went by mistake to the Vietnamese version and it is my right to come back please help me
Probably not. But it can get you banned. VPN does violate the TOS agreement. @dawn plinth
@strange citrus ask VN version, they made the policy not the global version
Note: it is their government's policy

Well then help me how can the solution
@strange citrus search about VN version support on google we only provide support for global version
@strange citrus you try to uninstall it
@still notch didnt know about that still have two days left to set back my original country. But its the first time i problems with purchasing and did game support take a lot of time to resolve this i sent them everything they need
They took more than 10 days and still nothing
It is probably due to the fact you used VPN. You might get banned instead of it being resolved. But if they do get back to you maybe around 1 to 2 months or less and more. Could also take a few days more just depends on how busy they are. @dawn plinth
I have been in the global version and by mistake I registered to the Vietnamese version and I want to return to my basic version and my right to refer Please help me
I am sorry for the disappointment sadly your issue is beyond our reach. If you have any future regards about global version we will give it our all. Like Proplays said only VN version can help you with your problem. @strange citrus
When i purchased the itemes i wasnt using vpn. I used it once to change the country
And is vpn using can get you 10 yers ban ?
There is a bugs for iphone users
Reee
Yup. 10 years instant. Your lucky if you get let off we something below that. @dawn plinth
Devs are working on it as we speak. @toxic carbon
Wow, never know about that. Thanks for the information @sleek ermine
@still notch thanks 👍
And the loading screen bug is back with some more action
@spring void thanks for u r help
No problem. Glad i could help and give you some useful information.
@toxic carbon @dawn plinth
Autoclicker app can led us to ban??
Np he was obvs talking to me
Submit in in the bug channel. #555492558428700682 @hazy phoenix
@toxic carbon welcone
@still notchyes ok have a nice day
Yup it is still considered as a third party/floater/plug in and can lead to a ban. @whole mica
Is rp mission cards still available in BP store?
@still notch ohh thanks
Iam iphone user , when game is start i don’t hear the game’s sound and hear my friends , sometimes i can’t hear my friends and hear the game’s sound
You have a great day also.
@hazy phoenix
Playibg with phone and emilator is reason for bann ?
@toxic carbon it is already being solved, as told already
No problem man. Glad i could help. @whole mica
@night cloak no it's not
Is rp mission cards still available in BP store?
Understood , Thanks 👍✌️
@strong hull no, they're not.
@hasty belfry is it removed?
Mf friend said i get banned for it i said dont lie.d
@night cloak you won't get banned, that doesn't break any rule afaik
@strong hullyes, they're removed
0kay
@night cloak Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
Thanks for helping!
Glad to help
Helloooo
@lunar stone for emulator related support use #emulator-support by reacting in #613267301243944960
Bro i have a problem
Ask away. We will help you instantly if its within our reach. @night cloak
He does rock. 

And my internet is very good i Play a loot of game and i have 20-30 ms
thx @spring void
All us players helping others are always rock. 
I have another 4 friend with this problems
@blazing saddle im not asking help i didnt get banned.d
Yeah. Been seeing this issue lately. If you scroll up should be a similar one. Maybe with the new hotfix it will get fixed also. @night cloak
Okay, I see I'm not the only one with HIGH ping
He was asking if switching from mobile to emulator is a cause of ban. And what lonely said. 
I think he meant playing from both ohone and emulator @still notch
When are you going to fix no sound bug in ios?
@frosty sky try cliking repair in the loading screen
@frosty sky it is already being solved
When it got fixed?
it is being solved and will be fixed soon @frosty sky
Hey
Is it fixed or yet to be fixed am confused
Second time I'm facing the school and ruin bug today
The repair seems to be a fix for some. Try it could save you waiting on the hotfix. Also they are focusing on this issue should be gone soon. @frosty sky
When fix the problem i want to Play on rank on rp mission and the ms stop me.. @still notch
How many matches can be played in crew challenge
There’s this bug I saw where the tag gets stuck in one place
Report it in. #555492558428700682 @green edge
Shouldn’t be too long maybe by next week or sooner. @night cloak
Ok thx for help..... 😢
Just be patient. No problem have a great day!
@night cloak
And what about hackers?each lobby is full of hackers and you think playoff tournaments are fair when there is anti ban scripts ?
How tho channel is read only 🤔
In pinned messages. @green edge
@green edgepinned message
@frosty sky there is no anti ban all hackers get banned eventually
Hello, @frosty sky!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Lol thats a nice joke bro
System is getting stronger each update. Don’t worry hackers are getting wiped out each day. @frosty sky
I have patience but I get bored 😔
When does the region ranking of the game gets updated ?
@still notch but on crew challeng i have The same ms?....
Soon. Maybe a few hours time or a day. @marble thicket
System is getting stronger for hackers they are coming up with more stronger anti ban hack scripts they are doing live streams still you dont take any action against to put their channel down i saw hackers on top they are pushing rank with hackers each time they came up with new guest account
@lyric jungle, 0.14.5
means everyday ? @still notch
@blazing saddle I updated before
Report youtube channels on youtube, @frosty sky.
And they'll also get banned as well. Like Melioddas said, the anti cheat system is getting stronger and those accounts will be banned as well
I played the game, got out, then tried to get in again this popped up
@night cloak there's an active crew challenge?
Pervious one was 133 mb
Don’t bypass filter. @night cloak
You probably cleared the game cache, @lyric jungle.
I used Clean master
I am a professional player from india my team were 2nd runners up in PMIS each day i met with an hacker in a lobby problem is not they are soing hacks real oroblem is you are here just giving us sweet candies that they will get banned soon
Soon? 1 day to 2 days. @marble thicket
Yeah, you cleared the game cache files, @lyric jungle. Just redownload it now.
They will though. In a big ban wave. @frosty sky
@frosty sky please note that this server is only moderated by the staff they cant ban anyone ingame. Please report hackers ingame as this issue is beyond staff's reach
@blazing saddle okay thanks. I thought it's a new update 😂
We do not deal with hacker reports here, @frosty sky. Kindly report ingame. It takes time for the system to review each reported account individually, but rest assured, eventually all hackers are punished appropriately.
Check your official PUBG MOBILE page and read the comments everyone is sick of cheaters your support staff is not listening to us thats why i have to chat with u here how many cheaters a one person can report in a single day?
Sorry, we do not provide any kind of help here, regard your query, @frosty sky.
Kindly move to #pubg-mobile or #chat for further discussions.
Need some help with dismantling duplicate emotes, and also, duplicate items from season 2-3 royal pass, would really appreciate some info
Is your dismantle not working? @arctic stump
I can dismantle clothes and weapons skins and time limited items, nothing else
Maybe because they haven’t included that yet. @arctic stump
I reported thanks @still notch
Did you try going into your inventory and in the description try to hit dismantle? @arctic stump
Yes, I always dismantle through the inventory
I faced a issue where I couldn’t dismantle item in the designated area but i could in inventory and vice versa. Try swapping it around maybe. Do they have dismantles in description? @arctic stump
Nope
Maybe they will include it in future updates. 
Okay, thanks for your time
No problem. Glad i could guide you to it. Have a great day!
@green edge
Sure man. No time wasted i was repaid with a thank you. Have a great day as well.
@arctic stump
Cheers @still notch
Has the sound bug been fixed?
@hexed osprey no but it will soon be fixed
They are still working on it expect a hotfix soon.
Oh, is there any way that we'll know that it's been fixed or do we have to check the game from time to time?
You wil get an ingame update hopefully
You should know when you get a short in game update.
Ohkay, thanks! 👍🏼
No problem glad we could help. Have a great day!
@hexed osprey
You too. ☺️ @still notch
@night cloak
I tried the repair but still can't change the in game location.
@pearl blade you see the report button on bottom left? Use that and he will be banned
That's a lie. Let's see when he gets banned? I'll report today and will check him daily but his kd will be 200
I tried to report a player in the training room and was kinda unsuccessful...please help
Wasn’t able to take screenshot of the event nor was I able to report the player, the only thing I successfully did was report the time with a general description of what the player was doing
Well nothing can be done since you dont know the name
I did record the last of the time I was in the training room tho
And it shows him jumping and speed hack
As said earlier to report him you need ingame name which you dont have
Maybe the report that I made ...next time I will get a screenshot of it as it will help in matching up report to my YouTube videos I post
All cheaters eventually get banned. 
Help me and I'll give you oreos
Emulator is more vulnerable to cheat engines since it is on pc. @pearl blade
Damm. I’m down ask away! @lofty trail
Will there be a 50% discount like last time on prime plus?
Only on first subscription from memory.
I never had prime plus but it costs me full money instead of like 5 dollars or something
Wait i’ll check mine right now. 
:))
@still notch eh....one small thing too
Hackers my teammate they killed me because I reported
on iPad mini 2019 will pubg work properly and what will be the max graphics i can play on?
is it easier to rank push in duos or in squad?
It seems they have removed the first purchase discount. It really depends on specs of the device and optimisation of the game only a few devices can run all max and they still semi struggle i think. I Don’t even know if there is max max settings. @lofty trail
@still notch iPad mini will be good to play on classic/colorful with low graphics?
can you check? And yeah, I've bought elite pass (600uc) in season 6,7,8 and if I buy this time too will I get the ez mission license for free? @still notch
Yup should be 3 in a row free i will know also this season since i buy rp also. @lofty trail
Wait
I didn't get the free ez mission license last time as season 8 was my third one I should've got it
Yeah should be latest models are good. My brother has an ipad around 2016-17 model can run hd and high frames really smoothly.
oh that's good :")
Did they have mission license at 6 i’m not sure.
Gfx tool ban?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @errant lintel.
Yes, GFX tools go against TOS agreement and can lead to 10 year bans. @errant lintel
@still notch oh dang yeah I agree with ya
Ok thenms
ily ❤ thanks
No problem. Glad i could tell you before you tried it. Have a great day!
@errant lintel
👍👍
Where my oreos? All good man. Thank you is enough. Have a great day also!
@lofty trail
@still notch your Oreos sent on your address

❤
Pbgm iam not getting stebal ms in pubg m
Hello! The crew challenge ranking shows the last team with 205 points and 4 kills, though we have 250 points with 6 kills so why aren’t we ranked?
How to i get 50ms in pubg m
Maybe you have to wait for it to reset. @exotic bluff
Get 3 royal passes in a row
Oh dam :/
Ms can depend mostly on internet speed. Region and server location. Also we are currently suffering from bad ms according to some after update. @night cloak
@buoyant nymph you can open after 48 days
@still notch My downloading also 4 mbps but in game bad pink
@buoyant nymph No problem bro
No problem come back anytime if you have any questions or problems in the future. Have a great day!
@buoyant nymph
How many daily missions are there per day?
@still notch my problem not solved
Sure thing @still notch eyy best place for asking questions about pubg
We have a current ms issue floating around. Only devs can fix it we just need to wait. Hopefully they sniff it out and fix it. I believe it’s something to do with server. @night cloak
I just figured out how PUBG is scamming people:
If you complete every rp mission of every week and every daily missions and also the daily free rp and crate rps then you will get a maximun of 9640rp which is 96 rp lvl(note that they dont give you 97 rp lvl or you will get enough uc to buy next royal pass for free) , so you will never be able to reach full 100rp without spending your money or the uc they have given you, thus they are misleading and scamming people!
i am in top 100 region ranking, but i havent got the title yet
No it isn’t i only buy 600uc one make it each time. @sly minnow
Then are my calculations wrong? @still notch
Here is the math there is 10rp per day 30rp also per day then weekly 200rp crate.
Yeah i counted all that
Hi this person uses cheating this player ID 5194181140
You must’ve made a mistake somewhere then.
I can dm you the calculations
I know i’m on spot lol. @sly minnow
If I wasn’t would’ve not gotten rp outfit of last season.
Report in game. Hackers always get banned eventually. @fresh dock
@sly minnow I’ve been buying RP continuously from S3 and have had no issues, you get weekly 200 rp bonus on completing 10 missions, so it sums up for it. Last season, I was able to get the RP Jetski too, so I don’t know what you’re talking about but the calculation is wrong
You get 725rp points from each week challenge missions then 8weeks = 5800
You get 200 from crates there are 8 crates = 1600rp
You get 10 free each day = 10×8×7 = 560
You get 30 rp from daily missions = 30 × 8 × 7 = 1680
Add all that it becomes = 9640rp or 96.4 lvls
Correct me if am wrong
I could crank numbers for you and prove you wrong. 
Alright
Gimme like 5 mins.
K
You also get the 5 rp bonus for new season duh
I did not understand anything please explain
Not counting that
You also get bonus on crates
RP 100 sums up dude, your calculations are wrong. I always have 80-400 rp points spare
I am gonna buy the royal pass and i just wanna know if it is possible to reach 100 being 1-2weeks late
And no 5rp from previous one
@exotic bluff
You’ll loose the weekly 200 bonus then
Sir bonus reward option is missing
@sly minnow Yes, it is possible to get 100 RP level at any time as long as you complete all the missions and do not miss the 200 RP points you get from the weekly crates.
You can also gain RP points by opening crates which cost 120 UC or above in the Shop section.
I got 10k with excess. @sly minnow
whats going on with treasure event?
Use MDAS. @sly minnow
The server of the website must be busy, try again later, @last ridge.
Can't accept or ignore in clan request
It shows action not allowed
Please help
I need uc
@sly minnow You also get up to 120 rp every week if you play with rp friends.

Can't accept or ignore in clan request
It shows action not allowed
Please help
Are you the clan leader or co-leader, @final trout?
How many members does your clan have and what is the clan level, @final trout?
@blazing saddle Lvl 10 max
46
Try reporting in #555492558428700682, @final trout.
SPIDR- Clan name with a Blue logo of spider
uh oh, gunna check on my clan
I think 45 members as it shows in background
@blazing saddle that mean I've to fill that Google docs form right?
might not be Just you
@livid blaze now it's 46
Try asking another Co-leader/leader and see if they can do it.
@night cloak im the Leader buddy
Try asking a co leader then.
@night cloak same issues
@short lava You cannot transfer UC but you can buy them UC from midasbuy.com.
@final trout Oh, then #555492558428700682 it is.
really, lose points for the GAMES problem
i crashed IN THE LOBBY and still lose points? TF
Going to Lobby = playing.
Next time if you crash, just quickly try to restart the game.
yet theres that feature, when a teammate leaves lobby you can safely leave
should be the same if i crash cuz the game has problems
How to contact “Live” PUBG support team?
It doesn't register until you manually tap on leave.
and i did restart as fast as i could, yet it crashes
can someone help me to know wual my email that is linked in the account please beg.
@restive forge If it's account related issue, the support in game is the only option.
@sick pelican Due to privacy, it is not possible.
It sent me to the Facebook page...
@restive forge What was your query?
I spent $20 on UC and still haven’t received it.
@restive forge In that case, it's best to get a refund from Google Assistant/Siri.
I'll have to lose an account of mine with the money I spent without being able to spend. Brazilians only pick up bombs.
@sick pelican Privacy over money, sorry but such information will not be shared with anybody. Try to memorise and see if that helps.
there are youtube players that get banned they can recover the account and I can not see at least one email from me or recover a banned account of mine just because of an app I used on mobile that has nothing to do with the game.
@sick pelican Which app did you use?
He used a VPN one. Was here earlier today. Franck helped him out.
Oh, thanks for the input.
I have an issue.I tried buying UC and money has been deducted from my account but no UC has been credited to my account yet.
I don't remember the name now. and this app hides device notifications. and when I logged into my account I took the ban and then did another test on the guest account also took another and realized it was the hidden notification app.
@olive meadow Try contacting customer support in game with your purchase receipt screenshot or get a refund from your payment vendor.
Sir bonus reward is not showing fr me
@night cloak when i will get my global rank ? i am in top 100
@sick pelican Just a suggestion, you can turn on "Do not Disturb" mode and it will hide all notifications.
@marble thicket Rank froze or something?
nope, #Grenadier when i will get?
@@night cloak I did contact customer support and has a conversation with the bot ofc and it showed me the option to send transaction details".So I clicked on it but it ended the conversation with "Sorry,Unfortunately we can't help as you can't share transaction details".WHY has this happened?
Bonus reward challenge
@olive meadow Then refund is da wae.
@night cloak And Apple support told me to contact PUBG Mobile support...
Bruh Big L's ;-;
@coarse quarry It is a regional event, you might wanna find your country in #613267301243944960 and ask there.
does not apply to enemies
@restive forge That's horrific. Sorry you had to go through this. Try to send the purchase receipt screenshot again to the PUBGM Support and wait 72 hours to let them work on it.
needs to be fixed, another reason why i no longer do tdm
Can you help me with this ban I had? unfair ban!
Liss
enemy damage isnt reduced
I unlocked week 2 missions with my license, but it says that it's unavailable to get the crate which gives you 200 RP when finishing all 10 missoins, will it give me the crate if I did all the missions or what? Answer me b4 I start.
Hii
Hello how may i help you today? @harsh kindle
@night cloak NCleaner. notification blocker and cleaner.
Franck gave you answers earlier today. I’m only going to give the some ones he did. @sick pelican
Also you did mention you used VPN i have a sharp memory. @sick pelican
How can I unban my account for the game that was unfairly banned?
The most funny thing about it is that hackers are not banned as an agent we are only because they use us vpn or were banned for using an app that was only for the device and in that there is no way to help us and hackers increasingly dominating the game. thank you and it is a great job for you.
@sick pelican You tap on file claim, if you get a reply within 3 days with a positive message, there's a chance you can get the ban lifted and will receive a high number of UC as compensation. But if you don't get reply within 3 days, it simply means your account was investigated and found the ban war fair.
This bunch of vpn should not be 10 years but 7 days and if you continue using it increases the ban time. but only the pubg that is of this form. hackers are right to take a ban of 10 years.
Yes, @final trout
I will show here a screenshot of the claim I will look for a moment.
@sick pelican The game doesn't detect it as VPN. The game thinks several people logging into the account from different countries - as sharing/selling game account is against ToS and it leads to a severe ban.
and how can I report my case in the sovereign claim? could you help me please.
You can contact the customer service via the game settings, @sick pelican. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
How many play mach in one room card in pubg
Can anyone help me !?
@clever spire
@night cloak You can find the information on the card. Some cards are 1use, basically one room card. Some 1d, basically you can create as many room cards as you want in 24 hours.
@clever spire Aloha! How can I help you?
I have perchased UC about 24,99 $ and they told you are al set that means it’s perchased but i see there’s no UC IN MY ACCOUNT 😔
Did you checked your email? Maybe it's pending for a bit time.
Last night was pending and today it have oerchased but there have no UC in my account but in apple id it shown that i perchased 1 day ago
O well send you the picture
@clever spire Take a screenshot of your purchase receipt and send it to customer support in game. If they don't help within 72 hours, you may ask your voice assistant, either Google Assistant or Siri to get a refund.
Huge Bug since last update. Unable to hear nor see Nades. Epic Fail.
This shown that i perchased
@clever spire Not here.
How many matches can I play in a day with one room card
@night cloak As many as you want. But only 1 day.
Then you may wanna wait 72 hours, as I mentioned early.
Ok thank you
I guess it is pending.
Last night was prnding but now its shown perchased
@clever spire you recive you uc soon dont varry
Yeah I know it's purchased but sometimes takes some days to get it.
So, the ace title is permanent now?
Ok i hope , thank you ❤️🌺
You're welcome.
🤔
@past python report ingame
Nothing done there bro i have video
@past python u can only report ingame nothing can be done here regarding blocking/unblocking 😁
Hello, @past python!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Hello, @copper smelt!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
so when is the fkn sound going to be fixed
Soon, @keen solar.
@keen solar and please avoid bypassing filter
Can I unlink my Facebook account and link it to Twitter? With the flag was linked by Gemayel also
by gmail
I've reported an issue for several times and it didn't solved for two seasons??
I unlocked week 2 missions with my license, but it says that it's unavailable to get the crate which gives you 200 RP when finishing all 10 missoins, will it give me the crate if I did all the missions or what? Answer me b4 I start.
Where can report hacker
@silent rapids the next week crate opened in the second week & the third qeek crate opened in the third even with license.
This player killed us with cheat in crew chanlge
Hello, @dense topaz & @uncut jasper!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
0.14.0 and 0.14.5 update is lagging the ping go up to 900ms suddenly!! Why???
0.14.5 update there's no sound for foot steps, fires and throwing!! For the record these problem happened to all my friends also. The problem is on both android and IOS devices.
Is midas buy official? And legitimate?
I can't paly the game at all please find me a solution ASAP. don't say it'll be solve soon cause i don't buy it 🥴
@still notch wdym mdas?
The sound issue is probably being reworked, wait patiently, @brittle jackal.
Yes, it is official, @sly minnow.
how about a filter for devs that cant qa a product
Is it better? @bold siren
Question why when my friend wants to equip a mask he can't because pubg is writing "item not available" but also he can't bought it because it says "already own" is this a bug?
@brittle jackal you're repeating the same problem again and again.
You can check them out and compare it, @sly minnow. But I would suggest you to buy it in-game.
how about instead of doing seasons you actually make sure the game is srable before rolling it out? to much to ask, i know, goyta get tjat rp money
Can you tell me something , i am in a dilemma:
If i usr Midasbuy i get 600uc +170 for $10
if i use google play i get 600+60 at $9 discounted
Which should i buy
@bold siren
pathetic that sound is actually an issue,. not to mention a sub par matchmaking system that games 20 years ago figured out
@sly minnow buy from midasbuy👍
@brittle jackal But if I finished all missions of second week during the period of the first week, will I be able to collect the crate of the second week? That's what I'm asking for .
Tell your friends to check his/her Portable Closet and it can happen that the item is in one of them, @blissful leaf.
Then Midasbuy, @sly minnow.
@night cloak cause you haven't fix it until now
👍
@brittle jackal mods already told you that a hotfix will arrive soon. So be patient
be patient on the royale pass, can we get a refund while you prepare a hotfix?
dont tell people to be patient when you still accept payment for a game that is broken
We are just volunteers here who take care of this server and we always try our best to help as many as possible with their in-game issues, @keen solar. You can report the issues in-game or in #555492558428700682.
then don't tell people to be patient when people contribute real money to a game
@keen solar The game is free. So, to serve million of people, maintenance the Server,to keep the employee motivated, obviously they need money. So, don't you think it's legit?
Bey türk yayıncıyım beni resmi olarak yayıncı yapmanızı istiyorum
Please do not use any other language aside from English in this channel, @hoary spoke. Refer to #613267301243944960 for language channels.
I'm a Turkish publisher, I want you to officially make me a publisher
I was wearing the level 3 helmet, I was alive, I won the match but still after the match my mission of Win a classic match wearing level 3 helmet did not complete.
It was your choice to invest in a game, now you should also be patient and wait for a hotfix, devs are also humans they need time to do something too @keen solar
i think having no sound in the game is ridiculous and should never be released, i think the hotfix should be rolling back to the previous version while you people figure out the issue
Were you playing a classic match, @craggy blade?
@bold siren Yes, Classic Squad Erangle.
devs cant be humans if they dont play with sound
@keen solar devs need to consider many things, and it isnt easy to roll back to previous version, it needs a lot of data base and trust me many players dont want that
id rather have sound, id argue that most people would also
@keen solar i understand your frustration but please bare with devs, they didnt do it intentionally
And not all people will have the issue
if it was the first time a major issue like this happened i would, but its not
hacker ban
@hoary spoke content creator program is currently under rework and does not accept any application till further notice
hackers
Please restart your game as if it can take some time for the missions to be registered, @craggy blade. If it doesn't work, try completing the mission again.
Kindly report them in-game, @lucid mural.
hacker
every developerfollows a simple sdlc, qa is a big part of the that sdlc. tencent has continued a trend of releasing bugged versions
hacker
@bold siren Ok thanks.
No need to complain about it here, @keen solar. Move to #chat, #622098914660712472 or #pubg-mobile.
@spring void So how to accept
Currently you cant, once the program is reworked you can apply @hoary spoke
Can u start a crew match without a crew leader?
@spring void when can i become an official publisher
Distroying 10 Tires Rp Mission Not Completing
@median garden please report bugs in #555492558428700682
@spring void Can u start a crew match without a crew leader?
@spring voidSo who else can help me
@nova ruin i lack information on this matter wait for someone else
@Pro Plays🇵🇰So who else can help me
There is nothing to redeem from RP points this season?
🇵🇰So who else can help me @spring void
@hoary spoke no one can i have answered you already, you wont get free uc as well
its far from complaining, its an active bug that should never happen
@keen solar tencent has said it will be fixed very soon, now can you stop complaining over here please
I want to get by publishing @spring void
@spring voidLet us talk from private chat ı am turkiahis
@hoary spoke i am not a tencent employee. I dont give free uc 🙄
Can you contact me with your tencent employee? @spring void
@hoary spoke no one gives free uc now leave please
My level's player que is not found in the pubg
@shrewd cairn the comment is already deleted👍
@night cloak
@alpine galleonare you using android?
Yup
Will they had rp mission card again or no?
If not to cancell
@alpine galleon Kindly Go to settings - additional settings- region. And check the region.
Phone settings?
@alpine galleon Yap
It's India @night cloak
You need atleast 3 players to play in the crew challenge, @nova ruin. It can be anyone.
Hi
I thought u just need 2
Any suport here
We are unable to provide assistance if you do not ask a question or state a problem, @novel cape. Remember to read through #481198147478224896 before asking questions in the support channels.
@grizzled lark do you know any kind of solution for this 🔺(picture).
He @alpine galleon is from India. Once he changed his region to Israel. Now he can't change it to India (current location).
It's showing Australia! 🤔
Why I take ban 10 minute I'm no hacker and don't play with him why I take this ban
@novel cape Can you send a screenshot of your ban notice?
You would need 3 players, @nova ruin.
@novel cape check the pinned message. There you'll find a solution
😐
@grizzled lark ?
I guess the game detected it by itself or they must have used a vpn for it, @night cloak. But for now they have to wait for the time to change it.
Why I take ban im no play with hacker and don't play with enemy or use hacker why I take ban after this update
Please refer to this channel's pinned messages for further information, @novel cape:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@alpine galleon can you send the screenshot again?
Nope...if I use a VPN it changes to USA from Australia. @night cloak @grizzled lark
@grizzled lark I mean, he can change it now. But, he can't change it to India. By default (without VPN) the system should detect his region as india. But instead of India, it's showing Australia
I have no idea about this situation, @alpine galleon. It's the game that has been detecting it.
Hello, I would like to give you a suggestion to improve gameplay on pubg mobile, it would be great if you increase the accent switching speed on vehicles so you can shoot other players while driving.
@grizzled lark
Ok thanks
Do they mean when you connect to an Indian vpn it shows as Australia, @alpine galleon?
Thank you for your suggestion, @plush knot. Really appreciated, happy playing.
When I connect to Indian VPN it shows USA...
And without VPN it shows Australia. @grizzled lark
@alpine galleon we would be happy to help you, but sorry😔 . We can't do anything. You have to contact in-game customer support.
@night cloak
In game customer service is thrash....it repeats itself, gives some options which don't even relate with the problem and then closes the whole conversation.
I have tried contacting there and also repaired the game once.
It's not helping.
@alpine galleon ok! Open your game. And go to Help center. I will help you to contact with them.
Try to do it fast.
Please fix sound glitch 😔
Now? @night cloak
@alpine galleon Yes. I can't help you later!😔
Ok
@alpine galleon for faster communication, kindly DM me.
Ok
@somber fox No sounds in-game?
@glossy sable Nop, my whole team gets that sound glitch
What sound glitch is it then?
I got 3 months ban >>> can any body help me ?
Please refer to subpoint 2.9 in #481198147478224896 for further information, @old latch. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
أHello, I can't log in to the global version because I mistakenly logged in to the Vietnamese version
@neat igloo,
Using a game account for the global version of the game in a different game version, such as the Vietnamese version, will make you unable to use the same account in the global version at a later time. Attempt to access this account in the global version after having used it in a different game version will result in the following notification message:
- Data has changed and you have been disconnected.
In that case, be advised that there is no way of recovering access to use this account in the global version.
ok
The only way you can recover your account is by downloading the Vietnamese version, logging in with your account and contacting their ingame support and requesting and account transfer to Global version, @neat igloo.
@alpine galleon I hope you will get a solution soon! Good luck!
Team effect is it permanent ?
@night cloak
Thank you very much..😄
Is it possible for me to get my account unbanned quicker or even period?
ive been banned for 10 years and i dont know why and the customer support doesnt help :/
@nocturne creek The only possible way for that is through in game customer support there are no alternatives.
@nocturne creek you can't, you will wait...or create another account.
My friend sent me a gift
I want to reject the gift Is the gift back to the owner?
Why I can’t find helicopter to fly in new update ?
@dusty jay its meant for V.0.15.0
When it will roll out ?
that idk
Ok thanks buddy
np
In a month or two, remember it's only in the Arcade mode and won't be in Classic, @dusty jay.
😔
Have a nice day. My account was closed due to data exchange, can you help?
can you help me
Wierd stuff happened today ..i think its glitch but..
3 enemies pushed my 2 teammate in other house and knocked 1,i got afraid he will die so i started firing at open door and at exact time he came in front of door and got knocked ,later my teammate killed rest
And they started suspecting me,sayin how the hell i killed the guy
I said throgh the door,they said but door is closed ..and i said no its open i can see that and then i walked in ..and they all started shouting hacker hacker while in reality only i had door open for me while to all of them it was closed
I see why they suspected me and since i didnt hack i didnt care what they say but i lost some good pro players to this trashhy bug.
Hacker player use all cheats his ID : 950038085
@terse rain thats not how it works you can report him ingame,here noonce can help yoh in that regard ,if u have proof send in ingame support
thia game is trash
yes indeed
server lag . i am aiming and spamming bullet but guess what after 2 sec i see i been dead like wtf
Game isnt trash otherwise millions wont play it,but thier bugs sure are
@prisma tangle i make it But i make all reports to make sure you see it and ban him ---- better then talk about inside and outside do your work .
@terse rain no need to be rough,i can see you arr upset but i only told you what other mods will tell you
pubg m supports cheaters. i guarantee u. look at the leaderboards asia squad, full of noobies with hcks .still no ban
@night cloak yes i too faced same server lags after update ,hoping it will get solved soon
I have personally seen many frinds and self claimed pros get ban,yes they dont have best anti hack system but theu sure have upgraded it good that hacker now gets ban withing 7 days rathrr rhan few seasons ago never
guess what today i just updated and played my first s9 squad match..👿👿 I got cheater using magic 🤕🤕 i am literally sick of this game . damn u
@prisma tangle : what other mods --- i see them playing other game not pubg look to hex as mods --- that make you more happy then i am ....
Yo is anyone else getting their loading screen stuck? Or right before a match, the loading bar never finished and you die in the match because you’re unable to play? I’ve restarted my phone and everything, I run an iPhone 8+.
@amber aurorame
@amber aurorai started getting the loading stuck screen when s9 started
But now it is fine after small hotfix
Exactly. I’m not sure if it’s something that just needs to be patched but my KD has suffered greatly these past few hours 😅 i just got told I was killed by a bot who held a Winchester.
@amber aurorame too rip my kd dont worry we are able to make it back to the top
Wait wait- how’d you fix it?! :0
