Hi all. Does anyone know then the S9 starts ? Not RP but the new season ? Date and time please. Tag me and many thanks
#questions
formal locust
night cloak
@night cloak I hope it will available tomorrow. New card for new season
elder pecan
@formal locust tomorrow
night cloak
@night cloak thanks
formal locust
That’s RP is it not the 13th ?
elder pecan
Within 12 hrs to be exact
night cloak
@formal locust 13 September 2.00am UTC
formal locust
New season too ?
elder pecan
Yeah season starts with rp
formal locust
Ahh cool. Much appreciated
hoary dew
@spring void Of course without editing.. let me send u a pic
elder pecan
yw
night cloak
@formal locust for more information, you can read pinned messages
hoary dew
@spring void
spring void
@hoary dew i dont know about that stuff, ask someone else. Thanks for understanding
hoary dew
am i in the wrong place
spring void
But all i know it is safe to transfer obb file
brittle jackal
0.14.0 and 0.14.5 update is lagging the ping go up to 900ms suddenly!! Why???
0.14.5 update there's no sound for foot steps, fires and throwing!! For the record these problem happened to all my friends also
spring void
No you are not just wait someone will help @hoary dew
hoary dew
@spring void thank buddy
brittle jackal
0.14.0 and 0.14.5 update is lagging the ping go up to 900ms suddenly!! Why???
0.14.5 update there's no sound for foot steps, fires and throwing!! For the record these problem happened to all my friends also
elder pecan
@brittle jackal it will be solved soon be patience
spring void
@brittle jackal sto spamming, issues are being solved
hoary dew
new update just now
siz (122mb)
brittle jackal
Ok thx
hasty belfry
@hoary dew that's the season update
hoary dew
if someone can help about transferring maps files plz pm me
brittle jackal
I'm not spamming i thought the first massage got deleted
elder pecan
@hoary dew what will you do to them
blazing saddle
@hoary dew, wait for some time, let me update the files and I will post the guide soon.
wide lance
Better to let officials help other than members due to the fact that they literally has guide about these
blazing saddle
@hoary dew
This drive contains ingame files of all three maps :
•Miramar - map_desert
•Sanhok - map_savagemain
•Vikendi - map_dihorotok
https://drive.google.com/folderview?id=1-3NKxcGAKXGEy_YmpKBkbJfNcs_dGgQa
Guide to manually place the file(s)
Step - 1 : Download the file(s).
Step - 2 : Go to Internal Storage -> Android -> Data -> com.tencent.ig -> files -> UE4Game -> ShadowTrackerExtra -> ShadowTrackerExtra -> Saved -> Paks
Step - 3 : Paste the file(s).
Step - 4 : Restart device and enjoy the maps.
Note : This solution is only for Android mobile users.
night cloak
There is a new bug in game some times when I am near to enemies I don't get footsetup also I stop to hear bullet sound I have to close and come back again to the game to be normal
spring void
@night cloak already told it it being worked on
night cloak
@spring void I know that it would be good if I talk with some one in pubg team
spring void
@night cloak all are normal staff here noone is fron pubg team
vast socket
Why pubg mobile not giving strike on Youtube whose promoting hacks?
With 400k subscribers playing hacked
spring void
@vast socket pubg doesnt own youtube. They cant ban channels only due to this and if they can it is their decision
vast socket
@spring void So youtube needs to do this
Am i right?
spring void
Tencent can ask for it if they want
vagrant onyx
@vast socket that in fact kinda hard
modest hatch
The sound disappears during the game. However, when you return to the lobby, it returns to normal. It seems to be limited to ios.
night cloak
Seems like it's some weird bug
blazing saddle
@modest hatch Thank you for the report, we will mske sure to forward it.
sacred surge
The challenges in mission are broken, when ever I try to complete a mission like get first kill 20 times I'll do it 3 times but it won't count it or open a create thats worth more than 120 UC getting an item that's not a legendary so I open 4 classic creates and it doesn't count it even the consistently log in for 30 days doesn't work ive been logging every day since they added that outfit
modest hatch
It occurred in vikendi and Miramar. It is unclear whether it occurs in other MAPs or whether the engagement status has an effect. A friend using ios has encountered multiple times.
still notch
Like i said in game repair seems to be the fix worked for others. 
@modest hatch
hasty belfry
@sacred surge
- you have to get the first kill from both squads
- you have gotten a legendary item, and therefore had to start again from the beggining
- you've missed a day, so you started off from day 1 again
storm willow
@sacred surge regarding that crate achievement.. the progress bar shows maximum streak at which you dint get legendary.. like 12/25 and you get legendary it will still show 12/25 untill you break the streak..
sacred surge
Oh
still notch
sacred surge
I thought it was broken so u have to have a streak
hasty belfry
Ok so question doesn't belong here but i don't know where it does.. where are the beta chats?
hasty belfry
Cool, thanks
open oracle
@here when the tier will be reset tomorrow, at 5:30IST or 7:30IST ??
still notch
Anytime for you my dude. 
@hasty belfry
earnest hawk
Insane Update lag no sound lag when open fire also many CHEATERS RIP PUBGM That's gonna be last season
still notch
Try in game client repair seems to work. @earnest hawk
hasty belfry
They are already aware and a short term solution is repairing client
still notch
For hackers just hit report in game it works don’t worry i know from experience.
hasty belfry
Just imagine you're playing hardcore mode
earnest hawk
@still notch nice one hhhhhh
still notch
Glad i could help have a great day! 
@earnest hawk
earnest hawk
Report them they are too manyyyy
still notch
Report them all. 
hasty belfry
your emojis are disturbing
earnest hawk
RIP my profile
Thanks for your advice.
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
buoyant gust
Halo
hazy phoenix
Hello guys why dont you do in this server a channel just to report hackers?
hasty belfry
Hi @buoyant gust
@hazy phoenix there is already a report button in game. Report hackers through here
hazy phoenix
@hasty belfryi know but as you like 👍
grizzled lark
Because we cannot do anything with hackers here, @hazy phoenix. The game have their own functionality of doing their things, it's better if it's left upto them.
hasty belfry
Mass reporting people doesn't neccesarily ban them. That's why it's no use
hazy phoenix
yeah you are right i am sorry for my opinion i forgot that this server isnt for tencent @grizzled lark
Because hackers are getting more by more by each update and i know here in discord you cannot do anything about i am just really upset that every game there is a magic bullet player
You are the best support team i really appriciate your work
still notch
hazy phoenix
👍 ❤
My last question are the dev team working on a anticheat or not just a question and it is ok if you guys dont know
storm jasper
How to reset my sensitivity settings xD?
I regret changing it
still notch
Yeah they are. Each few updates usually include some upgrades on the system. 
@hazy phoenix
Did you try reset to default? 
@storm jasper
hazy phoenix
@still notchok thank you a lot have a nice day all
still notch
You too. Have a great day! @hazy phoenix
storm jasper
@still notch how can I reset it to default xd?
Choices r low medium high customize n I fcked them up xDD
still notch
Try medium should be ok.The default is medium since I’ve never changed mine. @storm jasper
night cloak
@storm jasper select low, medium or high. Sensitivity will reset automatically. 👍
storm jasper
@still notch @night cloak yeah thanks guys
still notch
No problem have a great day. Glad we could help. 
@storm jasper
marsh raft
Hello ,i can’t update the game
I had restart the device and restart network settings and i had using mobile data and VPN and its not moving even 1MB
blazing saddle
VPN usage is strictly not recommended, @marsh raft.
marsh raft
So how can i update and i did all of these
I don’t want to remove the game and install it again, it will take a lot of days
blazing saddle
What region are you playing the game from?
marsh raft
Iraq.
grizzled raft
When season 9 unlocks.. will there gonna be an update for it? Like do i have to update the game for it? @blazing saddle
queen cairn
Game voice problem
grizzled raft
Ok
marsh raft
Yes, i had updated it in the iPhone but i can’t update it in Ipad
queen cairn
Game voice apple problem not android
storm flumeBOT
Hello, @queen cairn!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
blazing saddle
@marsh raft, can you elaborate the issues you are facing?
still notch
Repair client seems to be the fix? Players with the same problem found it as one. @queen cairn
night cloak
Why del?
still notch
Not deleted probably automatic. @night cloak
night cloak
Bro but it is important
marsh raft
The update is not moving , in the photo you can see
grizzled lark
Kindly keep the caps off, @night cloak. Make it in small letters.
marsh raft
Same with mobile data, wifi, VPN
still notch
Don’t use VPN can lead to ban.
still notch
Staff should know. Did you try restarting phone?
marsh raft
Yes, restart phone and network settings more than one time
night cloak
The acc of my teammate was hacked as he clicked on some link that came in game....the guy hacked it and linked his fb and twitter and removed my teammates' fb and twitter....we thought the account is long gone but today when he opened his device he found his account openend up....how can we unlink that guys fb twiiter and link ours??
grizzled lark
But anyways for further assistance the accounts cannot be unlinked, there are no way of unlinking accounts, @night cloak.
night cloak
How was he able to link his fb n twitter when ours was linked?
Did he hacked and got our fb as well to unlink it?
How to switch fb acc?
marsh raft
So how to update now, its boring without playing lol
night cloak
We got it back man @still notch.....just that we need to ensure the hacker cannot use the id anymore....
still notch
Actually yeah. Via Facebook and Twitter recovery. You can’t unlink social media accounts like koushik said. Get 2 factor authentication for facebook. And log in alerts for messenger. I don’t know about twitter though.
night cloak
As a matter of fact u can....he did it....
still notch
Should keep your Friends FB account super safe if he gets those two.
night cloak
There is way to unlink things from fb...
still notch
Yeah there is.
night cloak
Like other apps....there is a directory in fb
still notch
Then you hit unlink i know. Not sure if it works though.
night cloak
How is it possible that after losing the id it opened up in his ipad after such tym
@night cloak
You can't unlink any social media account from PUBG Mobile. But, you can revoke access from Facebook, Twitter etc. But it's not same as unlink
Ok
still notch
marsh raft
Guys i want to update 😕
night cloak
I see
cursive oasis
Ok the notch bug is still not fixed 😣
still notch
Hmmmmmm. You try a hard restart? @marsh raft
marsh raft
Yes
night cloak
@cursive oasis Report it from the game or report it here> #555492558428700682
still notch
Also maybe the only way if you are sure that wifi is good is to ditch it and reinstall. @marsh raft
cursive oasis
I did already man and it's been a month
marsh raft
I can’t reinstall lol , it will took full day to install
dawn plinth
Hello i had purchase issue i contacted the game support 2 times in the last 10 days and got an answer that they are investigating but got no answer yet can i contact them by e mail or website
still notch
I think dev team is working on the notch issue from memory just be more patient stuff is slow tons of things for them to do. @cursive oasis
cursive oasis
Really? It takes a month to fix one issue?
still notch
Might be the only fix? There is nothing else you can do but wait till tomorrow and see if anythings changed. @marsh raft
Send him the email i dunno what it is. @night cloak
night cloak
@cursive oasis ask a moderator about your issue.
still notch
You don’t know it too?
dawn plinth
Any mod here ?
cursive oasis
Who is a moderator
night cloak
@dawn plinth
PUBGMOBILE_CS@tencentgames.com
still notch
Purchase issues can only be resolved by in game support no one else.
dawn plinth
Thank you my friend
willow finch
Till when can I level up Victor?
night cloak
@cursive oasis swipe left from right edge of your screen.
cursive oasis
@grizzled lark
grizzled lark
Hello, @cursive oasis. How may I help you?
still notch
Yes it does. They have alot of other issues also. Hopefully it should be fixed by this current month or next since they won’t have to work on a season update and content. @cursive oasis
cursive oasis
I reported a bug one month ago and it's still not fixed @grizzled lark
still notch
Notch issue. @grizzled lark
grizzled lark
I've report it too, @cursive oasis, I guess we need to wait until it doesn't cause any other bugs to get patched up with it.
So they will either fix it with no problems caused, until then we have to wait.
cursive oasis
Aight Ty
grizzled lark
Or get used to whatever we have now.
hazy phoenix
Hi guys i am back again sorry i am asking a lot of questions today but i facing the auto turn bug again my player is turning again by himself to E
storm flumeBOT
Hello, @hazy phoenix!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
hazy phoenix
Ok thank you guys alot
still notch
Koushik says have a great day! @hazy phoenix
hazy phoenix
Yeah thank you and all here have a great day and never stop what do you want to achieve i love you guys !👍❤(no homo )lol
still notch
I’m not sure what cap is but he is not a limited time event so probably forever. From memory might be till level 10. @willow finch
hazy phoenix
And another question not about pubg why does hex keep playing this game?lol
The game under his name
grizzled lark
Because I guess they like that game alot, so, yeah, @hazy phoenix. 😅
still notch
It’s his favourite thing to do. 
hazy phoenix
I didnt find this game actually and i dont know what it talks about
night cloak
@hazy phoenix it's called rich presence. Like... Messenger story! He can customize it.😊
hazy phoenix
Oh thank you guys i can now watch it sorry bro yeah we will go and thank you again!
still notch
Anytime man your a awesome regular here. Enjoy helping you out each time. 
@hazy phoenix
hazy phoenix
@still notchi will try my best to make your day happier it is my job ❤ and bye guys you are all good guys here
thorny bloom
When will our tiers reset?
shrewd glacier
Is the new update available now?!
supple horizon
How to connect pubg account with Google account ? (Already connected to FB)
@shrewd glacier already updated
grizzled lark
If you go into settings, you will see a + option next to the Facebook icon, you can add your account with available social medias of your choice, @supple horizon.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @thorny bloom:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
supple horizon
@grizzled lark is it give new account or?
grizzled lark
@supple horizon, It will connect your account with the current one, If you want a new account you need to log out and then log in with other Facebook account or any other social media.
shrewd glacier
I have some suggestions to PUBGM Company: Plz add more cheaters to the game and plz dont ban the streamers that caught cheating because they promote your game. plz plz plz!!!
shrewd glacier
i have a problem i cant do high jump and fast car ..... plz tell me how can i enable that?
supple horizon
@grizzled lark thanx mu amigo
trail pendant
@shrewd glacier there is no button in game to do that?
grizzled lark
🍻 @supple horizon
supple horizon
🙌 🙌 @grizzled lark
trail pendant
If you clicked on fast car the car doesn't go faster?
versed nebula
Ку
shrewd glacier
@trail pendant but i saw players doing that ....
trail pendant
Yep you can go fast in car, but in your screen there is no button to fast?
shrewd glacier
@trail pendant I saw some streamers do that .... maybe these buttons added to them only and maybe it comes in next update!
still notch
They were probably cheating. @shrewd glacier
green tundra
@still notch bro the stolen my account said to i will delete u account in pubg he can or no !
still notch
There is no current way to delete a account.
shrewd glacier
@still notch maybe not so! but how even the company sends these streamers pubg crates too?
green tundra
@still notch i'm want ask team pubg mobile to do for my account backup 10 day for fix my problem 😦
still notch
He could revoke access of the social media accounts? @green tundra
thorny bloom
Pinned mesages shows nothing about tier reset
green tundra
@still notch he said to me i will delete account from pubg
thorny bloom
Only RP
still notch
Did you secure and change your passwords? I also highly suggest you get 2 factor authentication to secure them even more. @green tundra
thorny bloom
Not concerned about RP since its locked
sly harbor
Patch notes for the latest update?
still notch
For rank reset tom afternoon or sooner. @thorny bloom
storm flumeBOT
Please refer to this channel's pinned messages for further information, @sly harbor:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
thorny bloom
Tiers on the other hand are still active, so I'd like to know how many hours we have before that happens
green tundra
@neon patio dear u admin please try help me 😦
thorny bloom
What timezone? @still notch
shrewd glacier
Plz PUBGM tell me how to activate high jump and fast car, I like to jump high in the lobby it looks Cool?!!!
still notch
I cannot work out hours for you since we all have different time zones.
thorny bloom
Well you can just tell me the UTC
still notch
Don’t ping discord staff they cannot help you with your issue. The best you could do is make sure you change passwords and if you want to. Activate 2 factor of your social medias. @green tundra
thorny bloom
I'm in GMT+5.30 anyways
still notch
Wait gimme some time. @thorny bloom
They were hacking it isn’t a in game feature. @shrewd glacier
green tundra
@still notch the stolen add to my account twitter
still notch
Rocx help calculate time. I can see you lurking.
green tundra
the thief *
shrewd glacier
@still notch tnx bro .... but how is that, they are top streamers and dont get ban and the company says it is fair game play?!!!
still notch
Because they make new accounts when they get banned. @shrewd glacier
night cloak
@thorny bloom tier will reset after 9 hour .
shrewd glacier
@still notch No they use the same account proven recorded in the video
still notch
Ty rocx.
Then the devs haven’t caught up to them yet. They will eventually get banned. @shrewd glacier
night cloak
You're welcome😇
still notch
You always got my back when i need you.
green tundra
@still notch why u stopped
night cloak
They brought that Ghost Scarf Bug bag with the update
shrewd glacier
@still notch Ok we caught them up and everybody watching youtube caught them up .... so we have to wait until final day for the devs to catch them .... tnx
storm flumeBOT
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
still notch
Do you only own 1 account currently linked to your PUBGm account? And the other one is the thief’s? @green tundra
green tundra
i'm link my account from season 2 by Facebook in season 8 one stole my account and add to it Account Twitter 😦
long phoenix
Do you have a fungus about how long it takes the support team to respond to a message you sent them?
grizzled lark
It can take about 2 weeks or a month, @long phoenix.
still notch
I’m very sorry but sadly there is no direct and easy way to tackle your current situation. You could try to contact in game customer service/support since they are the only ones with actual power over your problem. You might need to provide proof and evidence that you are the original owner. Also it takes time so be patient could be just days or months. This email is another way of trying to get in contact with them. I wish you the best of luck and hope that your issue gets resolved as soon as possible. I’m really sorry about the disappointment.
PUBGMOBILE_CS@tencentgames.com @green tundra
green tundra
@still notch omg he said to me now i will open hack and get from u ban 10 years 😦
night cloak
What, you got banned fo 10 years ?
still notch
Yeah i know. Sadly we can’t do anything about it. I would feel the same if i was in your position.
grizzled lark
Kindly contact the respective customer support of your connected social media and try to get it back, @green tundra.
tidal radish
still notch
He secured his facebook one. But the guy who got into it linked his twitter account to it. From my understanding.
night cloak
@long phoenix depends on the type of issue. Lowest time is 12 hour!
tidal radish
Please ban him
storm flumeBOT
Hello, @tidal radish!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
green tundra
@grizzled lark they don't answer me
dusty jay
Hello guys what time update will roll out
grizzled lark
As we cannot do anything here, we cannot help you with that, @green tundra.
dusty jay
For iOS
grizzled lark
It's already out, @dusty jay.
still notch
Its a in game one.
dusty jay
Okay
still notch
dusty jay
Thanks
long phoenix
@night cloak What is the maximum duration?
still notch
Glad we could be of assistance have a great day. @dusty jay
night cloak
@long phoenix 1 month or more. Generally, after that they close the conversation
green tundra
@grizzled lark then who can help me page in facebook can !
long phoenix
@night cloak They close the conversation without a reply ??
grizzled lark
As said above, contact customer support, @green tundra.
https://m.facebook.com/help
green tundra
@grizzled lark can u said to me the way to one answer me
raven wadi
I am at crown & haven't got nametag yet
green tundra
by screen !
still notch
Rewards should be out by tomorrow roughly varying in each region. Around 9+hours or sooner. @raven wadi
atomic quartz
Can I link 2 Google play accounts
grizzled lark
You need to wait for them to answer you, @green tundra, we don't know how long they will take.
still notch
Only 1? @atomic quartz
atomic quartz
I can change Google play account
still notch
Hit the plus button up top should show you your other options. In the in game settings near the previous you have already linked. There is no way to unlink a account also so I doubt you can change it. That being said you could probably give CS a shot in game or email them. At PUBGMOBILE_CS@tencentgames.com. Your allowed up to two links per account. Yes i am. Lets keep it there since its a support channel. @atomic quartz
atomic quartz
Actually I had link Google play account and fb account for 1 pubgm account
But in different devices
@still notch r u an otaku
night cloak
@long phoenix Yes, sometimes with auto reply or pre-made reply
green tundra
@grizzled lark the thief will use hack then team pubg mobile said to me u get ban can't help you 😦
storm willow
Is sound glitch only in iOS?
green tundra
@atomic quartz how u can change twitter ?
spring void
@storm willow i beleive no, dont worry it is being worked on
@green tundra what do you mean by change twitter
green tundra
@spring void want delete link twitter because my account stole and the thief add twitter to my account and said to me i will use hacker to get for u Banned 10 years
spring void
@green tundra you cant unlink it, however you can revoke access but be careful it is irreversible
still notch
What he meant is that his Facebook got broken into then the guy logged into his PUBGm account then linked his twitter on to it. @spring void
green tundra
@spring void how safe it from the thief will open hack and ban me
still notch
He has secured Facebook one but is now stuck in a loop.
pseudo geode
Any one have information for clup open?
still notch
Check in. Pinned Messages should be around there by Eirene i think. @pseudo geode
still notch
Click/hit the pubgm support word on top.
pseudo geode
and we don’t know anything about the championship
still notch
Then pinned messages and scroll down. Either do i but luckily some info there that can help you out. @pseudo geode
Do you have a problem that you wanna bring up before i sleep? @night cloak
You can converse with other players in #chat or #pubg-mobile. @night cloak
If you’ve got anymore questions. Leave em here a Contributor or Moderator should get to you right away as soon as they see it. Since I’m about to go to bed. @pseudo geode
pseudo geode
@still notch Ok thanks bro good night
still notch
No problem glad i could help. You have a good night also! @pseudo geode
muted basalt
it means you dont deal with hackers
i have proofs bloodyshits hackers
in every game 50% hackers what should you do about that
still notch
Hello, @muted basalt!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
night cloak
@still notch they can send screenshot directly. 👍
still notch
I’m heading off. Too tired to think. You can crash this place now. Have fun! Thanks for the help earlier.
weary tinsel
I have added upi account in Google play and it's having some wallet balance in paytm, if I purchase uc will it debit from wallet or bank account @still notch
still notch
Sorry but i’m heading off to bed. Someone should get to you. @weary tinsel
night cloak
@still notch actually the CS is a kind of puzzle. No can send any kind of attachment (photo) until they can bypass the bot. If someone can bypass the bot, they can send attachment.
brittle jackal
0.14.0 and 0.14.5 update is lagging the ping go up to 900ms suddenly!! Why???
0.14.5 update there's no sound for foot steps, fires and throwing!! For the record these problem happened to all my friends also
bold siren
Are you on iOS, @brittle jackal?
brittle jackal
@bold siren I play on both platforms & the i have the same issue
bold siren
The game sounds are currently bugged, please wait for it to be resolved, I believe it will be fixed as soon as possible since many players are facing it, @brittle jackal.
brittle jackal
@bold siren Appreciated 👍🏼
full sonnet
guys i want to ask you something.
when i was playing i suddenly get banned after a glitch that happend to me while playing in sanhok map.
if know that glitch that make you suddenly fly and get knock out. it some times happend in the start of the game and some times at tha middle.
it's a 2 months ban but my account is bronze v now i don't know what to do because this is a wrongfully ban please help me.
sorry for my bad english.
Please guys i need help
blazing saddle
@full sonnet Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
pseudo geode
Any ones have information about club open ? We was in the top 100 and now we don’t have anything about the champions
full sonnet
@blazing saddle
customr service only have a bot that raply on our messages
strong cradle
Hi, help me
storm flumeBOT
Please refer to subpoint 6.2 in #481198147478224896 for further information, @full sonnet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
We are unable to provide assistance if you do not ask a question or state a problem, @strong cradle. Remember to read through #481198147478224896 before asking questions in the support channels.
full sonnet
@blazing saddle
i know all rules i have been playing this game from season 2 i am sure that i didnt do any thing wrong
runic niche
@strong cradle what do yo uneed help with
viscid crescent
Is there a way to increase the amount of people that can join my clan?
blazing saddle
Click the File Claim button and wait for response, @full sonnet
runic niche
@viscid crescent level up the clan to lv 5
full sonnet
@blazing saddle
i tried it 5 time and only a bot is writing the same messages
strong cradle
@runic niche Turkish language support.
viscid crescent
@runic niche my clan is level five tho😕
runic niche
@viscid crescent max is 50 people then, nothing can be done to increase it further
storm flumeBOT
Please do not use any other language aside from English in this channel, @strong cradle. Refer to #613267301243944960 for language channels.
grizzled lark
It should be because of the arrival of new season, @steady peak. You need to wait for a day or two.
steady peak
I tried earlier too but this was same.
grand star
I was connect my Twitter to my guest acc but still I can't play with friends??? Any solution
mild moon
Anyone here ?
sonic dew
RP Season 9 will on 13.9 I just want to know it will be available on UTC or IST?
storm flumeBOT
Please refer to this channel's pinned messages for further information, @sonic dew:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
blazing saddle
If you linked it to twitter, you can logout of the game and login via twitter, @grand star.
grand star
@blazing saddle I know but still I can't play as normal acc still saying its guest on squad
blazing saddle
Can you provide a screenshot, @grand star?
grand star
One moment
night cloak
No sound iPhone problem no good vergin
steady peak
@sonic dew 7:30 ist
grand star
@blazing saddle oh my bad it's working know
sonic dew
Haha thanks @steady peak I was trying to convert utc and ist in google
full sonnet
any one know how to pass the bot in customer service?
barren smelt
@night cloak Same Problem In All iOS Devices
steady peak
@full sonnet just say it didn't helped everytime it asks.
barren smelt
Can't Hear Footsteps Nd Gunshots Nd Not Even A Thing
tame kindle
yes that's bugged I believe it'll be fixed soon
barren smelt
@tame kindle It's Horrible Bro.. Can't Even Play
tame kindle
Yes many players are facing it i believe a hot fix for it will be released tomorrow or sometime today.
crude sky
what it can be?
The game was closed unexpectedly. it will launch as SAFE MODE.
Please contact us if it doesn't solve the problem.
barren smelt
I Wish They Fix It ASAP.. Coz RP Is Just 6 Nd A Half Hour Away
bold siren
It is a known issue which already reported, @uncut jasper. Wait for it to be resolved.
storm willow
It’s bugged, they are aware f the issue
@bold siren it’s only bugged for RP holders I think can you verify? Coz I cross checked 3 ppls they all can use scarf non rp players
night cloak
Help me please
uncut jasper
Please remove the virus 🦠 from game ios and android(i mean hacker)
bold siren
I don't know much but that is possible, @storm willow.
Please report the hackers in-game, we do not have any power to remove players from game, @uncut jasper.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #481198147478224896 before asking questions in the support channels.
uncut jasper
I did report him or her nothing happened I checked his profile
graceful aurora
Hi evry one my compte is banded Without any space Possible talk to one of the officials
tame kindle
Due to hundreds of thousands of reports daily it takes time to go over every report. Eventually they will be banned, the more matches the hacker plays the more reports against him will be made.
@graceful aurora In case of a ban we can only tell you to contact ingame customer service and file a claim
uncut jasper
Oh ok that why they are in conqr
tame kindle
@uncut jasper it will take time but they will be banned. If you have recorded proof send that to Customer Support INGAME.
tame kindle
@graceful aurora I was talking about recorded gameplay for his case. In your case if you believe you were wrongly banned, didn't violate terms and services then File a claim or Contact customer service in-game.
minor tartan
I need help
I need help I have closed my account knowing that I play with complete integrity
graceful aurora
how contact customer service in game
minor tartan
Okey
tame kindle
@graceful aurora when you go to settings scroll down to the end next to log out. Or on the login screen press help on the top right corner.
@minor tartan You were given a 10 year ban for violating terms and services. From #613267301243944960 please choose your language to have access to channels where you can speak your language and get better support.
minor tartan
Please answer
graceful aurora
merci Plague Doc😀
minor tartan
@tame kindle Why I was banned
runic niche
@minor tartan for violating regulations
tame kindle
@minor tartan Subpoint 2.9 #481198147478224896
minor tartan
@runic niche @runic niche وما الذي خالفته من الائحه
tame kindle
@minor tartan Only English, in #613267301243944960 choose your language.
crude sky
need help
minor tartan
@tame kindle And what you broke from the list
crude sky
tame kindle
@minor tartan Could you elaborate I don't understand.
@crude sky in #613267301243944960 choose emulator tag to get better help.
crude sky
ok
runic niche
@minor tartan you violated regulations
minor tartan
@tame kindle What caused the violation
tame kindle
@crude sky actually since it's pubg lite you would be better off joining it's separate discord.
@minor tartan subpoint 2.9 in #481198147478224896 . i cant tell you what exactly you did only you would know.
minor tartan
And what are the regulations
grizzled pecan
dude open new account and play, you can't be banned for nothing
tame kindle
@minor tartan you can read them in game or on their website and know about the most common violations in subpoint 2.9 #481198147478224896
green edge
Lmaoooo idk if it’s a bug or what but for a second it showed this
tame kindle
@green edge yeah it does nothing serious tho just a tease for what's about to start in a few hours.
green edge
Yeah for a sec I thought it started 
tame kindle
@wooden shore this error usually comes when the day resets it could be a network problem or a bug.
@wooden shore tried repairing?
wooden shore
Yeah i did everything possible but whenever i get more than 10 kills i get this message and I'm banned for like 10 mins from the game
tame kindle
@wooden shore well ig just stay under 10 until new Season
wooden shore
And this stupid error occurs when there's like 6-7 people alive... nd due to this i have lost so many matches
runic niche
@wooden shore read pinned messages
wooden shore
@runic niche Just read it and its not the case for me
tame kindle
There are several bugs but they only listed the most popular ones wait for a hotfix.
wooden shore
I think this error occurs when you play too good in a low rank account, the system thinks you're hacking and automatically bans you🤣
runic niche
@wooden shore you have automatic time on?
wooden shore
@runic niche idk what that means
runic niche
then you did not read the pinned message
wooden shore
I just read where it said about vietnam version
runic niche
that doesn't apply to you. read the pinned message that applies to your situation about data error/data change
tame kindle
@wooden shore 6th pinned.
wooden shore
mine is automatic
runic niche
Data Error with Client
Reason for this issue may include :
-> Your DNS server has trouble connecting to the game's server.
-> Forced changing of network while ingame or changing of data like device time
Solution
An easy fix for this solution will be fixing your device time.
• Go to settings -> System -> Date and time -> Turn on the options of Automatic date & time and Automatic time zone . This will lead to your device using network provided date and time and will fix your issues.
Facing issues even after changing time? Try switching to a better network or change the DNS server settings using the app DNS Changer from your Play store.
For further info about changing DNS refer to faq 1.4 in #481198147478224896 channel.
Please note: This solution is only for mobile users. For emulator related issues go to #emulator-support.
@half finch what happened
tame kindle
@half finch What bugs specifically?
runic niche
didn't you say you got banned for 3 months?
tame kindle
yeah he did
runic niche
@half finch if you were banned we cannot do anything, press "file claim"
tame kindle
Users kindly note, we do not provide any help regarding account suspensions of any kind.
If users wish to know the reason of ban, they can refer to faq subpoint 2.9 in #481198147478224896 channel.
If you have any further questions related to account suspensions and require support, kindly click the File Claim button or contact the ingame customer support.
How to contact ingame customer support?
Refer to faq subpoint 6.1 in #481198147478224896 channel.
glossy sable
You have been answered already several times, stop coming again and again with the same thing, @half finch.
You're just wasting your time, and ours.
runic niche
@half finch what we think doesn't matter. press file claim and contact them
glossy sable
What do you mean "call"?
You just have to wait for the suspension to lift.
Complaining here won't change anything, you're just wasting your time.
glossy sable
suspension*
runic niche
ban is suspension no?
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
tame kindle
#pubg-mobile for discussion. Your issue here has been resolved.
night cloak
@everyone i get bqnned with anny cause i dont know why this is mu id 5565533085 can u tell ,e why iget banned ps i dont start match i get banned after login in the lobby
runic niche
@night cloak screenshot the ban message
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
night cloak
Hello my game keeps crashing, it started happening after season 7
Most crashes happens in the middle of the game
runic niche
what are your settings
steep swan
@night cloak which android is in your device
runic niche
@night cloak no, your phone model
night cloak
Motorola G5s plus
west field
😭 👏 👏
night cloak
The game use to run smoothly before the season 8 update
storm flumeBOT
Hello, @west field!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
steep swan
@night cloak Clean your ram before open game and don't full your storage keep some storage free.
Or try repair one time if this issue not solve
radiant raft
Yo what’s going on with the sound glitching during fights it’s happening to often
And do y’all have any confirmation on when the new szn starts
blazing saddle
@green tundra Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @radiant raft:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
green tundra
@blazing saddle the thief will use cheat now want ask anyone from team pubg give me ban 1 week tell get help please
@blazing saddle my account still now no banned just will get banned in this hour
blazing saddle
Kindly read my previous message carefully, take this issue to the ingame customer support.
We cannot help you regarding your account getting stolen, since account security is your own responsibility, @green tundra.
green tundra
then bro how contact to customer support now always said to me select you problem i'm want speak with one don't select and after this said to me thank you for u time its crazy answer \
polar hare
When will the new helicopter mode come?
night cloak
hello, my account has been banned for no reason !
glossy sable
In two updates, @RKD#2471.
@cute.killer#0662 10 years?
storm flumeBOT
You can contact the customer service via the game settings, @green tundra. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
night cloak
@glossy sable yes 10 years + im play on emoulator
blazing saddle
@night cloak Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
green tundra
@storm flume can't get the one answer me same u
night cloak
@blazing saddle I already click the file claim and until now no respond
copper geyser
Hi all, after the update there is a problem in the iOS sys which is the disappearance of the sounds of bullets and the players is there a solution soon @here
blazing saddle
We cannot help in any case, @night cloak. I would suggest, wait for a reponse.
Thank you for reporting, @copper geyser. This issue has already been reported and will be fixed soon.
night cloak
@blazing saddle I Hope that my account back to me
runic niche
@blazing saddle do you archive pubgm news?
night cloak
why cant i wear the ghost scarf with any one piece outfits or with any tops
glossy sable
What do you mean by archive, @runic niche?
It's a known bug, @night cloak. Upvote it in #555492558428700682.
midnight valve
Can u tell me when will season 9 come in india timings? @glossy sable
runic niche
@glossy sable the earliest records of #news goes up to october, 2018. Do you keep what you posted before that?
limber owl
When will the new league season start?
craggy oar
3 h
runic niche
Otherwise it may have been lost forever
night cloak
Thanks @glossy sable
limber owl
I mean leagues not royal pass or do they start together
midnight valve
Together @limber owl
limber owl
Ty
glossy sable
@midnight valve In 3 hours. RP starts in 27 hours.
@limber owl ☝
@night cloak You're welcome 👍
@runic niche As far as I know that's when news started to be posted here, if they do have records it's certainly archived. Else you can find the exact same content that goes before October 2018 on the official Twitter.
slender roost
Does ranking finish ?
vagrant onyx
@slender roost no
slender roost
Ight thank
glossy sable
What do you mean finish?
opaque mist
in the top where it says Says "Support for matters concerning PUBG MOBILE."
glossy sable
Yes?
We provide support for technical issues on the client's side and answer questions.
opaque mist
you guys should put something that says you cannot helped banned accounts i dont think it will stop everyone but it might help just a suggestion
glossy sable
Meaning, we're not devs, and we don't ban/unban accounts, we don't fix glitches ourselves.
Read the #613267301243944960 and no confusion 😉
opaque mist
ik but ive been here for a while and from what i realized nobody reads those or reads the pinned messages
hasty fjord
Hey
glossy sable
Yet they should :)
hasty fjord
Guys do you have link to download beta last version
dry geyser
Yo for the fourth time now I lose all in Game sound and can’t fire my weapon, as well as my teammates too, in the worst moments. Always right when we’re getting pushed by a squad and we all die due to this stupid bug that pubg decided to throw at us😡😠🤬😤
junior plover
Is there any way will come in season 9 to unlink Social media account? 🙂 we really need this in Korean version they add this feature
Please help 🙂
glossy sable
@hasty fjord Beta has been closed for the moment.
@junior plover Most probably won't happen.
@upper salmon @dry geyser It's a known bug, devs are on it.
Please tell me all the info you can regarding it:
- Device model
- Headphones on/off
- Circumstances (mode, and details of what sounds work or not)
upper salmon
Device - iPhone 7
Headphones - ✅
Every game when me or my teammates see someone and or shoot
opaque mist
@upper salmon tell church hes bad pls
upper salmon
My friends are on different phones from me and have the same problem
glossy sable
Give me all the devices then 🙂
upper salmon
I aint your slave do it yourself
glossy sable
And please keep the chat civilized.
upper salmon
Not you frank
opaque mist
lmao
glossy sable
iPhone 7 or iPhone 7 Plus?
upper salmon
Normal 7
opaque mist
💀
upper salmon
They got a scrim rn so ill ask after
glossy sable
No footsteps, no guns?
Or do some work
And is there a difference for friends/enemies in what works and what doesn't
upper salmon
First it cuts out then comes back then goes away completely cant hear anything
Then it comes back when we reset or wait like 10 minutes without shooting
upper salmon
@glossy sable i can send you a video of it happening
glossy sable
@fresh lark Give me all info you can, please.
- Device model
- Headphones on/off
- Circumstances (mode, and details of what sounds work or not)
fresh lark
I can hear my teammates mic but can't hear no footsteps no shots no nothing
glossy sable
@upper salmon Try sending it here, if you can't don't mind it.
night cloak
Hello when the rp and the new season will begin?
fresh lark
I have an iPad 5th gen I think
With headphones
Just randomly runs out fpp sanhok
upper salmon
glossy sable
How about the vehicle's music?
upper salmon
I havent been in a car yet
fresh lark
I haven't gotten past bootcamp cuz
upper salmon
Plus i turned off the car music completely so idk
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
fresh lark
Two games straight as I land literally no sound
upper salmon
@night cloak if you tap on the rp icon it’ll show countdown timer
night cloak
Ty
glossy sable
@upper salmon Okay, so nevermind about the car.
@fresh lark Noted, any difference for friends/enemies, differences between guns?
night cloak
And the season?
upper salmon
When i played tdm earlier i didnt have any sound issues
fresh lark
I think it might just be sanhok fpp
upper salmon
Then after i watched some of zootays stream and heard his friend saying he cant hear anything. I got on and couldnt hear anything after i shot
fresh lark
It was different guns, teammates and friends have it too
upper salmon
Slr qbz m4 ump ive experienced the sound glitch, i havent pickef up another gun so idk
My friends had it with a s12k
fresh lark
I've had it with AK vector and m6
night cloak
Are we gonna get whatever is posted on the pubgm website for season 9?
upper salmon
What do you think 💀🤔
fresh lark
Lmao
glossy sable
I think it's only an issue with iOS devices.
What I'm doing for now, it's just gathering all info I can for the devs 
glossy sable
@upper salmon when you said "reset", you mean restart the game?
upper salmon
Like exit out of the game, double tap home button swipe up and tap pubg again
glossy sable
There's sound issues each update lol
Mainly on iOS 
fresh lark
Not this bad..
glossy sable
Without restarting it completely?
fresh lark
I've had footsteps sound a level off but no this
glossy sable
Yeah don't mind the past, focus on the bug now :)
Oh ok so you still restart the game, not just going to home screen
Oh that's what you said nvm I can't read
@fresh lark @upper salmon
Thank you for your reports.
Try giving me the models of your friend's devices experiencing the same bugs when you can.
fresh lark
Bruh idk probably some iphone
upper salmon
Ik one has an iphone idk about the other 2 i dont know them that well
glossy sable
Ask them pls 🙂
upper salmon
Thats the thing when i said i dont know then that well, i dont have them as ingame friends or on discord
glossy sable
oh
nevermind then
so just get the exact iPhone version :)
upper salmon
I asked the one i am in contact with but he has scrim so i gotta wait a bit
glossy sable
No problem, ping me when you get it 
cosmic gazelle
Check my recent duo match,I won it with 15 kills but I didn't get any points
Is it because sesson is gonna reset?
night cloak
@cosmic gazelle Exactly!
cosmic gazelle
Cool
hot seal
The audio is mess up
night cloak
once season9 come out will we get our rewards for the season for crown and such?
opaque mist
yes
glossy sable
@hot seal The devs are aware and are working on it.
Can you give me all additional details you can?
- Device model
- Headphones on/off
- Circumstances (mode, and details of what sounds work or not)
@night cloak What do you mean?
You keep all the rewards you had if that's the question.
hot seal
1 IPad 9,7 in
2 headphone on
3 when is a lot people in one builds can’t hear any sound it keep cutting out the audio 😭
night cloak
so like when season9 comes out will we get the stuff in the picture
Or will it come a later date
glossy sable
iPad 9th gen, 7 inches
Right? @hot seal
Does VC work, music in cars, and what guns/footsteps do you hear (friends/enemies)
@night cloak You will get them, and those are going to stay for the whole season.
fallen anvil
When season starts
storm willow
@glossy sable 1. iPhone 6s 2. Headphones Yes 3. Classic, when I fire (AR AUTO mode) I could hear only first bullet sound and it goes mute can’t even hear footsteps or anything only team mate voice is audible. Never encountered this before! First instance!!
hot seal
The gun sound and footstep keep cutting out
vagrant onyx
@fallen anvil 1 hour and 20 min
fallen anvil
Xd i was replying to the guy whos asked for rewards
vagrant onyx
@hot seal its bug they will work to fix it
night cloak
Why does my game say server not responding and very lagy ? Is it me or everyone
fallen anvil
Is your internet
ancient crane
storm flumeBOT
Hello, @ancient crane!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
loud zenith
One message removed from a suspended account.
glossy sable
@storm willow Okay, noted 👍
@hot seal What mode was it?
@loud zenith Yes, devs are aware of it
Can you give me all additional details you can?
- Device model
- Headphones on/off
- Circumstances (mode, and details of what sounds work or not)
opaque mist
yes im not getting it and ive played 3 matches iphone6 it seems really common tho maybe not happening on 6
at least normal 6
glossy sable
No sound bug at all on iPhone 6?
opaque mist
not yet
glossy sable
With or without headphones?
night cloak
Hmm, looks like it's random!
opaque mist
with
glossy sable
Looks like it's iOS only :P @night cloak
loud zenith
One message removed from a suspended account.
One message removed from a suspended account.
glossy sable
Thank you, @loud zenith.
When you say vehicle, it's the engine only or the music too?
balmy abyss
Season Rank and Pass are Now available? ?
loud zenith
One message removed from a suspended account.
glossy sable
@still notch No, DMs, and delete that :)
loud zenith
One message removed from a suspended account.
storm willow
@glossy sable Also it works normally after few min and then goes mute.. like I rushed a squad 1 in G pool no sound/ second one - no sound /third rush became normal/ 4 th push no steps or fire sound
glossy sable
Music works, or do you have it disabled already
storm willow
All happened in 5-10 min
glossy sable
Okay
night cloak
@balmy abyss It will be available after an hour.
storm willow
Yeah same match n location, hot drop georg
If I recall correctly no issue in Zombie n Arcade
opaque mist
@storm willow what mode?
storm willow
Classic - game sound goes mute
glossy sable
balmy abyss
@night cloak Thank You
stark dock
guys season 9 rp will start after 2-3 hrs right?
storm willow
There is a timer in game - click RP button
opaque mist
will there be maintenance?
storm willow
Probably No
night cloak
nice hack random team mate gg pubg 😑
earnest skiff
the sound automatically goes away in game, i can hear my teammates but don’t hear any ingame actions
glossy sable
@earnest skiff Yes, devs are aware of it
Can you give me all additional details you can?
- Device model
- Headphones on/off
- Circumstances (mode, and details of what sounds work or not)
night cloak
Why does it say that the name tag is permanent when it's not? wtf
glossy sable
What do you mean, @night cloak?
glossy sable
Can you send a screenshot, @night cloak?
I'm not sure to get what items you exactly mean.
night cloak
glossy sable
Oh, this.
glossy sable
Where does it say it's permanent?
It's the first time, there wasn't a Crown tag last season, so might be a mistake.
night cloak
can you ask and confirm if it is or not?
devout cave
Yes, devs are aware of it
Can you give me all additional details you can? Yes
- Device model: iPhone 8 Plus
- Headphones on/off: on
- Circumstances (mode, and details of what sounds work or not) Classics, and customs. Only could hear teammates, no shots, foot steps, or vehicles.
young spear
iphone XR
no earphones
classics as well as customs, sound cuts out after a few minutes. completely mute apart from team mates mics.
glossy sable
same for friends/enemies?
For vehicles, is it only engine or music too?
young spear
Didn’t get a chance to get in any vehicles. Usually die in the first few mins bc of..you know..not being able to hear anything
night cloak
why cant we gift any of the treasures like rename card
glossy sable
@young spear noted
@night cloak Because the devs decided so 😐
But you can suggest it to change if you want :)
dark tinsel
Just need a quick confirmation to resolve a dispute - once registered for crew challenge can you add and remove members from the registered crew or not?
dark tinsel
lol, probably not knowing my guys 🤪 but, thank you - as I thought.
glossy sable
You're welcome 
restive forge
PUBG just took my $10 and never gave me my UC... help please lol
balmy abyss
How much time did midasbiy website take to transfer uc to account
restive forge
Can anyone help?
zealous lion
What is the team effect??
storm willow
@zealous lion when someone with Ace or conq joins you in lobby you can see team effect, try searching on YouTube
balmy abyss
Now i think its changed
earnest skiff
@glossy sable
Device: iPad Mini 5
Not sure what u mean by headphones on/off, it’s turned on
Classic, I can’t hear any actions ingame, but i can hear voice chat
also i didn’t get my reward from last season, the crate and stuff
storm willow
@balmy abyss no just checked, it’s the Same thing I explained
restive forge
Where is the support team at?
balmy abyss
@storm willow How much time did midasbuy website take to transfer uc to account
storm willow
@balmy abyss no idea, I use App Store
green edge
So we get silver fragments from only the highest rank we on ?
slender swift
I’m having an issue with my game where the touch screen stops responding and my character moves around by itself
Its happening to other people as well
restive forge
I’ve had that issue as well.
noble flume
Why we can't buy rp mission card from bp shop now
ember robin
The sensitivity in my game is screwed. I try to turn and it will take me 5x to turn the same amount it would only take me once before. I can’t play when it’s this slow.
night cloak
yes and new update still have hackeers in game
ionic cloak
every update pubg be worst.. touch. lag. more cheaters. bad customer service. no sounds...etc season9 the end for this game
trail pendant
I guess the devs work to improve the security system, there is much of players, and I said before that the hackers may be a developers, it's like a war between teams of devs...so I hope give the devs of pubgm the time to solve all bugs and ban all cheaters.
Be patient!
zenith haven
i can't redeem my RP EZ licence ticket for free
storm willow
Third time Rp user? @zenith haven
zenith haven
yes @storm willow
ionic cloak
after 3 days if any cheater kill me I'll buy sharpshooter hacks/cheat for 45$ is good more than I buy UC for crates and RP 🙃👌
night cloak
Someone sent a gift and refused the request
The person did not retrieve the gift
Why did not return the gift to its owner?
trail pendant
And after you got a ban, you come here and "need help to get your account again"! @ionic cloak
ionic cloak
@trail pendant no not my account new account🙃
old haven
How to report there
ionic cloak
@trail pendant they can ban cheaters by IP adress after 10 cheaters no one going to use cheat apps but I they sell cheat apps.. most important for tencet is $$$$$$ nothing else🤣
trail pendant
I'll not join this discussion, you can do everything, and they can ban every cheater! Enjoy.
tranquil condor
For some reason I did not receive the Ace crate
storm willow
There is no crate reward I think , it’s silver frag instead
ionic cloak
ok as u like .. 3 season and cheat still growin my way in play still clean until now u know in gold rank I see cheaters in every game if they dont use full cheat they know just places and pro aimbot and who kill me!! someone noob he just have cheat app rlly this is madness and make me angry :)
I start play pubg in 2018.7.17
bye
rapid osprey
how to gift UC ?Can anyone tell me
clever spire
Why its still 0
willow dune
Takes time to update the info @clever spire
rapid osprey
@clever spire nO One Interested to Buy RP
clever spire
No
ruby igloo
Why we cant buy rp cards with bp anymore :-:
uneven yacht
Cuz pubg trash
uneven yacht
For 25 RP card
clever spire
Then what should i do !?
I redemed my ituns card in app store and i perchased in pubg thay told me u are al set that means its purchased but the uc didn’t come
uneven yacht
Check again
clever spire
I checked too much time but its still 0
ruby igloo
@uneven yacht yea last season it was gud we can buy rp card with bp 😶🙁
vast socket
Any mod here?
supple venture
If I'm rp lvl 20 rn and now I buy elite plus pass, will I be lvl 26 or lvl 46??
hasty belfry
Anyone faced that school bug in pai nan?
I know I should report this in bug report but i just want to ask if it's me and my phone or the game's bug
@supple venture if you've boight a rp already, then no
supple venture
I've not bought anything yet
hasty belfry
Well then, yes
restive forge
@clever spire Supposedly you will have to wait 24 to 48 hours for either a refund (and your money will be returned to your Apple ID and you will have to try again) or your UC will be on your PUBG account.
I just talked to Apple Support about the same issue.
night cloak
hi i need help
hasty belfry
@night cloak hi
night cloak
can you help me
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #481198147478224896 before asking questions in the support channels.
night cloak
Blocked account
@night cloak what is the issue? Can you elaborate?
@night cloak
Blocked account
honest mulch
Hey, the eye icon in game is not working for me. I just noticed few days ago. It was working before just fine. I have tried repair multiple times and also reinstalled the game but nothing seems to work. Help !
hasty belfry
If your account got banned then refer to this #481198147478224896 subpoint 2.9
If you've broken any of those rules, your account was rightfully banned.
If not, you should press file claim when you load your game and talk to the support team @night cloak
night cloak
@honest mulch can you provide a short video from training mode?
honest mulch
Okay brb
night cloak
The support team is unresponsive and I didn't do anything and I don't know why my account was locked for 10 years
@hasty belfry
I want to talk to someone who can recover my account
@hasty belfry
honest mulch
You can see I am holding the eye icon but my view is not changing.
night cloak
@night cloak Here, no one provide any help regarding account suspension of any kind. Hope you understand. For more information, you can read the pinned messages.
ok im soory
@honest mulch Kindly, check your sensitivity settings. Set your sensitivity settings to low or medium or high
honest mulch
Umm okay that should fix it? Also I haven't downloaded the resources in game...it can't be because of that right?
@night cloak OMG that fixed it. Thank you so much...you're awesome.
night cloak
@honest mulch No ! You're awesome !
honest mulch
@night cloak No dude, you have no idea how frustrated it was for me. Thankyou so much. I hope you have lots of chicken dinner today.
night cloak
dense yacht
Hello guyz RP MISSION CARDS removed from BP shop for prime members?
ruby igloo
@dense yacht yea now spend uc to buy them 25uc per card :-:
dense yacht
@ruby igloo means now there is no use of prime membership
ruby igloo
@dense yacht kind of :-: wish they let us buy rp cards its so easy to grind rp
naive lodge
Hello there. I have a problem. please help me. Pubg mobile Regularly play with my girlfriend and other people. But he asked me to download minor updates as he entered the game today. After completing the downloads, I was banned until 2029 when logging into my account. I'm sure I didn't do any illegal activity or cheating and I want my account to be active again. You can check my account. There's no abnormality and my rhythm score is 100. Nobody helped me, unfortunately. I'm sorry about that. I hope you can help me. Have a nice day.
Account : kemaltgn
dense yacht
simple dirge
I need help please dm me
ruby igloo
@naive lodge u can contact support thats the only way and if u used any glitch/hacks then you'll get your acc suspended
naive lodge
@ruby iglooI'm not cheating. I was blocked after the update. I don't know why and nobody helps😦
ruby igloo
@naive lodge contact support in that case
brittle jackal
0.14.0 and 0.14.5 update is lagging the ping go up to 900ms suddenly!! Why???
0.14.5 update there's no sound for foot steps, fires and throwing!! For the record these problem happened to all my friends also
That's the fifth time i contacted with support and nothing happened. 🥺 please the game can't be playable at all in last update
naive lodge
@Kibo#8822The support units are not interested. The machine gives automatic answers. I can't find a moderator to talk to
ruby igloo
Tag a moderator maybe ;-;
naive lodge
@ruby iglooI would be glad if you help me. My account has been blocked even though I really have no fault
ruby igloo
I would've helped if i could but i dont know anything abt blocking/unblocking acc so sorry :(
night cloak
@naive lodge
Users kindly note, we do not provide any help regarding account suspensions of any kind.
If users wish to know the reason of ban, they can refer to faq subpoint 2.9 in #481198147478224896 channel.
If you have any further questions related to account suspensions and require support, kindly click the File Claim button or contact the ingame customer support.
How to contact ingame customer support?
• Refer to faq subpoint 6.1 in #481198147478224896 channel.
naive lodge
@ruby igloomaybe I sent mail to 5 places. I've forwarded it to several support centers, but no results😦
what we do not do
ruby igloo
U can wait probably it takes around 24 hrs to get back ;-;
naive lodge
This is very annoying. Once my account is reviewed and the last matches I have entered or something checked, it is already clear. But unfortunately
night cloak
Why are there so many tryhard that literally know where you are?
chilly pagoda
Hello. Is there a way for me to gift the Elite Royal Pass to a friend without them having to request it of me?
night cloak
No, currently there is no way. If you want to gift them Elite RP, they have to request for it. @chilly pagoda
brittle jackal
0.14.0 and 0.14.5 update is lagging the ping go up to 900ms suddenly!! Why???
0.14.5 update there's no sound for foot steps, fires and throwing!! For the record these problem happened to all my friends also
warm sable
I get an error when creating an account called bad_param?
night cloak
@brittle jackal The issue is already reported.
hallow widget
My Account is banned for 10 years plz Unbanned someone I want my account back
brittle jackal
When it will be solved? @night cloak
hallow widget
Plz plz plz
night cloak
Users kindly note, we do not provide any help regarding account suspensions of any kind.
If users wish to know the reason of ban, they can refer to faq subpoint 2.9 in #481198147478224896 channel.
If you have any further questions related to account suspensions and require support, kindly click the File Claim button or contact the ingame customer support.
How to contact ingame customer support?
• Refer to faq subpoint 6.1 in #481198147478224896 channel. @hallow widget
@brittle jackal There is no exact time. A hotfix will arrive soon.(maybe this week)
brittle jackal
@night cloak Thank u👍🏼
hallow widget
I expend lots of money in this game plz someone Unbanned my account
idle kite
What is this? I bought the EZ mission license 2 seasons in a row and it says I have to buy this one too?
The third in a row was supposed to be free 😣
night cloak
@warm sable can you provide any kind of screenshot?
high hedge
night cloak
@high hedge Go to in-game Customer Support for any kind of suggestion👍
coral leaf
Hey i got some friendlist problem , its like one of my friend sometimes its doest show up as my friend and theres a add friend button when i go to his profile yesterday but today he's showing up again as my friend in my friend list suddenly , hes not even unfriend me or in my friend request list , so what should i do? Its already happens many times , its like unfriended and friended again suddenly
maiden salmon
maiden salmon
@night cloak can,t complete gold tire mission i m on platinum 4
deft timber
new season starts and the cheater saga continues while pubgm dev still continue the same story.. "we are doing our best to eliminate them".... yayaya...... how hard is it to write a script that will detect more than 10 reports per game on cheating and then temporarily bann.... and if the player get continues report after wards then ban permanently....
lavish ridge
@Devil now
night cloak
How may we be of assistance@lavish ridge ?
lavish ridge
I need help
I lost my facebook Aacount now how I can login to PUBG MOBILE?
@ @night cloak
lavish ridge
No I want my account back
storm flumeBOT
Please refer to this channel's pinned messages for further information, @lavish ridge:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
lavish ridge
@night cloak here you can see my work on my ID
night cloak
Please refer to this:
https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984 @lavish ridge .
lavish ridge
@storm flume nothing there
night cloak
If you lost your social media account then try to get it back by contacting Facebook. Or you can contact customer service in game and explain your issue to them. Then provide the details they asked to get your account back. i.e Account registration date, Proof that you are owner of it .
@maiden salmon Try to clean cache, then restart the game
lucid mural
grizzled lark
Use the report buttons on the lower left hand corner and report them in-game itself, @lucid mural.
storm willow
Is it advisable to use 1.1.1.1 app?
grizzled lark
DNS doesn't cause any problems, so it should be safe, @storm willow.
storm willow
Okay
summer pumice
At season 9 first day also hacker what you guys are doing 🙆
novel lily
There are no sound glitches. Please help. My ID- 516227996. Device- iPad Pro 2018 11 inch
storm flumeBOT
Hello, @summer pumice!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
grizzled lark
It has been a known bug, it should be fixed soon, @novel lily.
languid citrus
When is the next crew challenge?
stable forum
Hi, RP MISSION CARDS removed from BP shop for prime members?
languid citrus
How Can I register for Crew Challenge? When is the next Crew challenge
sick pelican
Hello. I need some help on an account that I lost access, I would like to know what is my email that is linked in my account in order to recover my account. could you help me for God's sake?
mighty rose
lol
lone lake
Hey
still notch
Try making a checklist of what it could’ve been and slowly tick it off? @sick pelican
lone lake
I need to talk to a person who works in Ban Appeal
still notch
No one hear works in Ban appeal. @lone lake
lone lake
@still notch which server should i go?
still notch
You can make a file claim and thats pretty much it. @lone lake
rotund flower
Why can’t i wear a scarf with my clothes?
lone lake
It didn't help
mighty rose
@lone lake contact on Twitter
lone lake
@mighty rose okay i'll try
still notch
Someone will eventually get to you. It isn’t a instant un ban. @lone lake
still notch
Only in game customer service/support deal with un bans. @lone lake
still notch
If you think you got unbanned fairly only way is through CS. Sadly there is a long line and takes about a day or months. @mighty rose
mighty rose
@still notch cs?
still notch
Customer service/support. Making a file claim?
haughty cypress
more like they suck horribly at it*
mighty rose
pearl rock
Glitch?
still notch
They do ban cheaters. Also in massive waves when they find out who is who. You’ll be surprised how many cheaters come here to act like they didn’t do anything wrong. @mighty rose
sick pelican
@still notch I made a purchase of a new device for better gameplay, and at that very moment I made a restoration on my old phone that was a newly made Google play account that was linked to the gamer and now I don't remember the email or the name I entered to create this account. Now I need the help of you to recover my account I have even print of my account that I took with id and nick.
I'm brazilian.
still notch
Like i said make a list of what it could’ve been. Right down all your social media accounts and email ones. Then try each one and cross out the ones that ain’t it Your bound to figure out which one it was. @sick pelican
sick pelican
already tried to do all this and without success @still notch
still notch
What did you link it with? @sick pelican
Try to remember. If facebook or twitter you should be able to see if it is via their own app.
sick pelican
google account @still notch
still notch
Imma eat franck should help you out from here. @sick pelican
glossy sable
glossy sable
So Google Play Games is the only social media account you linked with the game?
sick pelican
I've tried everything to find out and not succeed.
Yes
I have id and password and without it was bought prime plus. I was already waiting for season 9 to make the purchase too.
night cloak
I’ve had this glitch and I think a lot have is the audio starts to glitch out
glossy sable
@sick pelican So right now you don't have access to the game account at all?
@night cloak Yes, devs are aware of it...
Can you give me all additional details you can, please?
- Device model
- With/without headphones
- Circumstances (mode, and details of what sounds work or not: which guns, vehicles, friends/enemies)
night cloak
I’m using the iPad Mini 5th gen and my friend is using the 6s. I’m not using headphones, my friend is. Only happened in classic and I only had it happen with ARS and LMGS
brisk loom
Is anyone able to type this player's name. I would like to friend him and spectate him I'm pretty sure I just got aimboted
sick pelican
I have no access to the game account. because I bought another device and formatted my old one without saving the new email I had made to link my game account.
sick pelican
Can you help me with an account of mine that has been banned for using gfx or vpn? I spent over 150 on it and am old in that game I tried to claim and hurt unsuccessfully for the game. I have her email.
glossy sable
@night cloak iPhone 6s right (for your friend)
Do you get footsteps?
@brisk loom But you can spectate can't you
Anyway you reported, so you're good. :)
@night cloak It isn't "100%" safe at all, it is against the Terms of Use and can get you banned.
@sick pelican You're coming with a different thing now.
night cloak
@glossy sable my friend has the 6s, not really footsteps just the gun sounds.
Meh😜 Won't Risk a season 1 acc at all
sick pelican
a doubt I wanted to know.
night cloak
Thanks
sick pelican
Sorry
fallow raptor
glossy sable
@night cloak 
@night cloak Okay
But when you say "glitch out", it's like completely silent or..?
@sick pelican For the banned account, use the File Claim option, for the lost one, just do as Meliodas told you, try all your accounts until it works.
@feral knoll Can you be more specific?
@fallow raptor No, those are separate versions.
night cloak
Yeah well the footsteps remain but just the gun sounds go silent
glossy sable
Noted. Thanks for your report, @night cloak! 
night cloak
👍
sick pelican
OK. but in the case of this account that I forgot can not have a help only alara know her email?
brisk loom
I couldn't spectate because my teammate was able to lay in the grass until he locked. But if reported is enough ty
glossy sable
@sick pelican Try all your emails, it's necessarily one of them.
@brisk loom I see. But yes, if you reported there's nothing to worry about it. You're welcome 
@feral knoll Is Facebook the only social media account linked to your game account?
You have to contact Facebook's Customer Support for that, then.
haughty void
Hyyy can any one help me 1 buy 799 indian rupee worth 600 uc bt i only got 485 uc .... Please help
@glossy sable hy bro can u help me !!!
@feral knollhyy bro please help me
@feral knoll hallo any ony there
night cloak
Have you lo linked any other account with your pubgm account else than twitter, @feral knoll?
From where you made the purchase, @haughty void?
haughty void
@night cloaki purchase uc from Google play
I also have the bill google send it to me
@night cloakplease sir help me
cosmic gazelle
Hi,I didn't send Popularity still it says that you cant send more till tomorrow
I'm not able to send it to anyone and I cant even send the Bike
warm elm
Hi does anyone know customer care contact for pubgm? As i have encountered fraud on pubgm official tournament handle.
night cloak
@haughty void, please contact the ingame customer service regarding this issue.
Make sure not to spam messages and send a brief message describing you problem then wait for the response.
@cosmic gazelle, try the client repair option from the login screen.
lunar heron
I hope you know about the bug that you become deaf during games without a reason (It seemed to me when you open the backpack)
warm elm
@night cloak Hi does anyone know customer care contact for pubgm? As i have encountered fraud on pubgm official tournament handle.
exotic viper
is this server made by fan people of pubg or there is no one from PUBG support or team here at all!
night cloak
are you sure?
Unfortunately, @feral knoll, you have to get your Facebook account back to be able to login back into the game.
I suggest you to try contacting the customer support of both the services involved.
@warm elm, > SETTINGS > Tap On the icon with an Avatar having an headphone around his head.
magic otter
willow dune
storm flumeBOT
Hello, @magic otter!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
glossy sable
@willow dune 
stable forum
Hi, RP MISSION CARDS removed from BP shop for prime members?
haughty void
@night cloak where can i foud in game costomer service
stable forum
not in game customer service it's robot
glossy sable
If you don't see them in the shop it's that it's not available, @stable forum.
@haughty void Got to Settings then tap on the icon with an Avatar having an headphone around his head.
night cloak
glossy sable
👍
light agate
i am already in gold tire but . the rp mission of week one which is reach gold tire ..hasn't been compleated ..
steep swan
@light agate Restart your game.
light agate
@steep swan i did several times but same error ..
harsh jolt
@light agate Yes so many are also having the same issue
glossy sable
Can you send a screenshot of that, @light agate?
steep swan
@light agate But i have collected easily don't know why you can't
harsh jolt
There's an issue in the iOS ... In mid game the game sound goes off.
glossy sable
And report the issue following the upcoming bot's instructions, @light agate.
light agate
Sure @glossy sable
storm flumeBOT
Hello, @light agate!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
glossy sable
@harsh jolt Do you have the sound issue?
glossy sable
Can you give me all additional details you can, please?
- Device model
- With/without headphones
- Circumstances (mode, and details of what sounds work or not: which guns, vehicles, friends/enemies)
harsh jolt
iPhone 8 Plus
light agate
harsh jolt
With HeadPhone
light agate
@glossy sable look
harsh jolt
In classic mode i encountered that and the frnd playing with me also encountered at the same time we both were using iPhones
I can only hear voice chats...
Except that voice chat sound no any other sounds at all.
light agate
Ingame support system is broken as hell ..no one sees the report except a useless bot with faq ans.
karmic badge
Just hacking
storm flumeBOT
Hello, @karmic badge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
harsh jolt
@karmic badge I also have seen one guy with 78 KD
karmic badge
harsh jolt
81 KD 😮
rough ledge
When the developer will do something about cheaters?
glossy sable
@harsh jolt Noted, thank you for your report.
@light agate Then report in #555492558428700682, read the pinned channel and follow instructions.
@rough ledge There's plenty of cheaters being banned everyday.
rough ledge
Like in every match in Eu server platinum+ there are many hackers
harsh jolt
@glossy sable bro i hope to get it fixed soon it has cost me matches
glossy sable
@karmic badge Report them in-game, you're just cluttering the channel for nothing by sending those screenshots.
Refer to the bot's message.
rough ledge
We don’t want them to get banned because they can create another account easily
harsh jolt
Yeah... do smth about those hacks