questions

[green tundra]

can u do it because i'm can't get the thing

[night cloak]

How about you go to the phone store and ask them which is better and which is good for gaming and stuff

They know more and would give recommendation for you

[green tundra]

@night cloak they want sell only no help guys 😦

[night cloak]

@glossy sable help pls

I just know computer lol idk phone

[green tundra]

@night cloak what about about for pubg computer

AMD or Intel

[night cloak]

Oh god

[green tundra]

@night cloak ?

[night cloak]

.

So I just killed 3 people with headshots 3 times in a row and the game didn’t give me my mission points

[balmy bobcat]

@blazing saddle I did this four days ago and I haven't got a response yet.

[night cloak]

@opal granite_403

Hope you realize there's thousands of people clicking the file claim @balmy bobcat

@lime juniper

Can you help me out here

[steep swan]

@night cloak Were you in platinum tier or above and did you play solo?

[night cloak]

Yes

I killed three people with headshots no single shot missed

All 50 meters or more away from me

[steep swan]

@night cloak Ask them In game conversation..its some time happens due connection problem

[night cloak]

How do I contact support?

[steep swan]

Bcz this issue also were happened with me to today i were completing global treasure event mission and i were killed too many times in sahmee but it were not completing then i restarted my game and then i did try and it will completed.

@night cloak Go to your game setting there is a option customer support.

[runic niche]

@night cloak support won't help you with this

just keep trying. contacting support for something like this would be a waste of time

[gleaming vine]

what gona happen for vitname accounts

[runic niche]

?

[gleaming vine]

@runic niche i have accounts in vietnam version and i heard that pubg will stop it

[runic niche]

@gleaming vine where did you hear this?

[gleaming vine]

news pubg tweeter

[runic niche]

there has been no official announcement for it

[gleaming vine]

it will stop it from app market

@runic niche realy happy to hear that

[opaque mist]

so crew challenge is perma locked correct?

[night cloak]

hola

[low elbow]

I got banned for 3 months 😭 anyone here can help me?
I wany buy season 9 rp please 🙏🏼

[night cloak]

Hello my name is James Asfir
My account in the game has been banned without warning and without cause and i have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID 5581380482

[ruby stump]

@wintry heart

Plese help

Why anyone can't help mee

[placid talon]

@night cloak same happened with me too.... I'd purchased royal pass too.... They banned me for no reason.....

[ruby stump]

@placid talon me to

[night cloak]

Banned for connecting a bluetooth speaker....

[blazing saddle]

What is the issue, @ruby stump?

Also, do not tag community team members.

@night cloak Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.

@night cloak^

[night cloak]

No one responds

[blazing saddle]

We cannot help, @night cloak.

[ruby stump]

@toroid you can help me

[placid talon]

@blazing saddle We want to talk to a guy. Not a bot. In-game customer service is not satisfactory.

[blazing saddle]

Yes, @ruby stump?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ruby stump. Remember to read through #481198147478224896 before asking questions in the support channels.

[blazing saddle]

@placid talon Refer to subpoint 6.2 in #481198147478224896 channel.

[ruby stump]

You can help me

I get banded for 10 years

For no reason

Im from season 2 plese

[placid talon]

@blazing saddle Please help me. My account has been banned for no reason. I'd purchased royal pass in order to have a good collection of skin but all goes in vein as you guys banned my account for no reason. Also my money goes into the vein. Help me recovering my account so that I will buy upcoming season Royal Pass but if my account is unable to unbanned then I'm gonna leave this game and try my full to stop others from buying Elite Pass

[ruby stump]

I buy royal pass but is 70

Tier

[placid talon]

@blazing saddle Please Help

@blazing saddle I know you can help me

[night cloak]

No longer a good game. you only care about money

[blazing saddle]

@placid talon If you can scroll up and read, I clearly said, we do not provide help for any kind of account suspensions.
Click the File Claim button and wait for response.

[ruby stump]

ARJY要PANDA

Unban

[placid talon]

File Claim button could not unban me

[night cloak]

No reply from two days

Who answers only the bot

[placid talon]

@blazing saddle I don't wish to talk to a bot..... I tried it a lot sending messages to the File Claim but unable to recover account. That's why I came here help me otherwise I'll sue you guys in the court. I'm from India.

[dire arrow]

Is there a way for me to fix my stuck achievements?

[blazing saddle]

Which achievement(s), to be specific, @dire arrow?

[dire arrow]

Ive been trying my jinx achievement log in for consecutive days acheivement and outfits acheivement

[night cloak]

I hate this game

[dire arrow]

We don’t care actually James just leave

[night cloak]

Yes, yes, you only care about money

[blazing saddle]

All the mentioned achievements only show the highest consecutive times you managed to complete the tasks related to the achievement.
The reason for being stuck is :
▫ For Jinxed 1&2 achievement, the counter resets when you get a Legendary item.
▫ For Jinxed 3&4 achevement, the counter resets when you get a Mythic item.
▫ For consecutive login, you probably missed a day of login before the update, hence the counter is stuck on 30/60.
@dire arrow

[dire arrow]

No wonder it’s rigged

[blazing saddle]

It is not rigged.

[night cloak]

Why was pubg made where it can't play on devices that could play it before

[verbal hearth]

i got ban for nothing

what should i do my i swaer i dont use eny haker and i got ban😩

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @verbal hearth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[verbal hearth]

didnt help😓

[night cloak]

Nobody can assist with account suspensions from this server. All the details you need are provided above, @verbal hearth.

[karmic inlet]

Hi there,
Can I know the reason if someone got banned?

[verbal hearth]

what should i do naw

[opaque mist]

nothing

[clear tapir]

Anyone knows how to become PUBGM Partner?

[vernal sky]

So I have an issue that's not resolved in regards to the Gobal Treasure Hunt. In one of the mission for Sahmee is to kill one person I did that mission 5xs and also contacted support in the game still no response. I've redownloaded and repaired the game app and nothing. It will not say the mission has been completed . @lime juniper @neon patio @night cloak @molten crown

[earnest rain]

There are still hackers

[verbal hearth]

@lime juniper @neon patio @molten crown @vital sluice ..... I get ban and I didn't do why thing I'm noop not have why I get ban for?????? Also it's my paid account

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @verbal hearth. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[tough narwhal]

Hello . I have been chatting with customer support tencent through in game support.

I'm trying to revoke my gmail access because my gmail was hacked. The hacker changed everything on my gmail account, my phone number and password. I can't recover my gmail

I have provided every single informations about my account as much as possible. I gave all my personal information and etc.

Now the only problem is that they are asking me what is the exact date I first register my account. This was a long time ago. I can't remember what is the exact date I first time register my pubgm account.

Is there anyone here know how to find out when exactly we register our pubgm account ?

[bronze charm]

How to complete the 3rd challenge of Bonus rewards?

@tough narwhal exact Same thing happened happened with my friend he left pubg now😭

[languid carbon]

Who to write technical issues in the game?
We need an official answer from the experts of the game.

[fickle ember]

Hi @molten crown

[night cloak]

@tough narwhal there is way. It will work if you have downloaded the game from play store. Go to accounts.google.com and login to your Google account (in which you first installed pubg m)
Now go to my activity. There you will see an option to find the installation log of the apps.

@languid carbon they have already been written and categorized

[mild beacon]

I swear we are bored from the hacks in the game !!!!

[languid carbon]

@languid carbon What? I do not understand you..

[night cloak]

@mild beacon report them in customer support with video proof.

[lilac prism]

I'm having trouble with the one kill in saheem treasure hunt as well

[tacit mist]

So guys i want to ask , why lately my note 9 exynos sometime get a lag when playing pubgm like fps drop in a second or stuttered , is it my phone not compatible anymore? Cause i dont feel the lag before i update it to the newest patch from samsung

[hard heath]

Hi guys any support is available to help me fix my issue

[night cloak]

@tacit mist The is not properly optimized for android. So, it's common for all Android device. You can try client repair .

@hard heath what is the issue?

[hard heath]

My pubg mobile account is linked with Facebook and Facebook got disabled without a reason what I can do??

I spent so much for my pubg mobile account

[night cloak]

@hard heath don't you have any other account linked?

[languid carbon]

@night cloak Who to write technical issues in the game?
We need an official answer from the experts of the game.

[hard heath]

I have twitter but I lost email

[night cloak]

What is the issue @languid carbon?

@hard heath
Now you have two option!

1. Recover your Facebook or Twitter account or
2. Contact Customer Support from the game

[languid carbon]

@night cloak
The problem with clan

Hello, has repeatedly appealed to the support of the game, I was either sent away or ignored.

Addressed through the application, waiting for the second month of the answer.

Problem:

Some time did not attend the game due to technical problems, my clan moved on to another player to get the clan back?
Support replied that he had forwarded the information professionals to back clan but that was long ago more than a month ago and still no answer.

How to return the clan???

[hard heath]

When I contact customer support bot answer me

@night cloak bot answer me it’s waste of time

Anyone can help me fix my problem I will give him anything

[night cloak]

Ask the leader to return your clan. I think that will be solution for now. Try contacting customer service if you don't get reply within a month @languid carbon.

[languid carbon]

@night cloak I on-wrote [e-mail] and there is also silence, a fortnight has passed already.

[night cloak]

@hard heath you have to try different options until you can't bypass the bot.

You will receive an automated reply from customer service.

[languid carbon]

@night cloak I wrote to the leader, he ignores me.

[hollow vault]

hey, i recently restarted playing pubg, will i be able to reach lvl 100 by buying the elite pass worth 600 uc ?

ofcourse next season.

[night cloak]

contact facebook to enable your facebook account again . Se cannot do anything with social media issues @hard heath.

Unfortunately we cannot do anything about it.We are just volunteers moderating the discord server and have no direct contact with developers @languid carbon.

[signal oar]

For pmco does the only 32 from each region qualifies or does top 100 qualifies?

[storm flume]

Please refer to this channel's pinned messages for further information, @signal oar:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[night cloak]

@hollow vault For next seasons?
Ans: Yes. But you have to complete every single mission.

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @acoustic cape. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[signal oar]

Help anyone?

[hard heath]

@night cloak I contacted Facebook and sent my ID’s still nothing it’s still reviewing my ids more than 12 days

[night cloak]

Check out pinned message of the channel @signal oar.

[hollow vault]

@night cloak Yea no worry, and all the next season rewards would be available ? only frame thingy for elite plus one ?

[night cloak]

We cannot do anything about it. It's clearly that social media issue @hard heath.

[vague gale]

This week there are missions in Global Treasure Hunt event on Sanhok map. I have completed all the mission except this one doesn't get completed. "Kill 1 enemy in Samhee". I have killed several times there but the mission is still uncomplete.
Do you guys know any solution?

[hard heath]

Why pubg don’t make own link

[viscid minnow]

hi

[hard heath]

So people don’t get their account disabled

[viscid minnow]

which should I complain to report tricks

[night cloak]

What kind of tricks @viscid minnow?

Maybe that feature will be available in the future @hard heath.

[viscid minnow]

swearing and tracking trick

[night cloak]

swearing in game then to the customer service in game and what tracking?

Maybe the mission is bugged. Let's see if other players have the same issue then you can report it in #555492558428700682 according to the pinned message of that channel @vague gale.

[wide bridge]

@viscid minnowhai

[viscid minnow]

three teen minute later ro

thanks

[mild beacon]

Report with video there are 100k hack in games how i will report all this

Stop jailbreak hacks pleasee !!!!!

[viscid minnow]

@night cloak closed channel bro

[night cloak]

I asked what are those tracking tricks @viscid minnow?

[spring void]

@hard heath they have their own link which is midasbuy.com

[vague gale]

@night cloak A guy told me to use AKM and it worked now. Wierd. I killed with other guns but it didnt count.

[viscid minnow]

has video recording

he also curses at another person

annoy my friend and talk dirty every day

is it enough

[night cloak]

So use AKM @AFS#5510.

[viscid minnow]

@night cloak bro

[night cloak]

Is it in the server @viscid minnow?

[viscid minnow]

ID:5481337590 aim hack for no recoil!

please report

doktorCivan

okey bro

[storm flume]

Hello, @viscid minnow!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[viscid minnow]

I know you already want support

[willow finch]

Does anyone know if the Royale pass s9 will also be gift able to friends like how s8 pass was?

[delicate carbon]

Hope so!

[steep swan]

@willow finch yes you can but they will just give you 7 days for gift.

[willow finch]

Few more questions:
Will all future seasons have this?

Is there any minimum synergy requirements between friends?

Does the gifter have to have elite pass too?

Will the price remain same of 600uc?

TIA

[steep swan]

I just know that the prize will remain same 600 UC.WE will know about other rules after season 9 arrive what they say about gift.

[plain bone]

Game getting worst every day just giving useless things instead fixing lags

did everything to fix lag but still game lagging day by day

[vague kestrel]

Will i get banned if i use gfx tool?

[plain bone]

@vague kestrel No

[steep swan]

@vague kestrel Read subpoint 2.7 #481198147478224896

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @vague kestrel.

[vague kestrel]

.faq 2.7 @storm flume

[bold siren]

Read the bot’s message, @vague kestrel.

[past rapids]

Bonus challenge me

3rd challenge kaise pura hoga

[spring void]

@past rapids English only

[pastel mesa]

hi what is the mony off hackers in the game pleace we won to play clear not with hacker what is the solution of it

[long phoenix]

Hi, I fell into a problem, please I want to help I beg you

[night cloak]

@long phoenix what is the issue?

@pastel mesa what are saying ?

[long phoenix]

I have been playing since the second season .. I have not used any second party software and did not use cheating ... I do not violate the standards of the game did not do an alliance did not activate cheating or anything else I hope Assistant ... I am a clean player you can check the authenticity of my account my id (587148072)

[night cloak]

Nobody here can help you with that

[long phoenix]

I was playing properly and suddenly my account stopped

[night cloak]

@long phoenix

Users kindly note, we do not provide any help regarding account suspensions of any kind.

If users wish to know the reason of ban, they can refer to faq subpoint 2.9 in #481198147478224896 channel.

If you have any further questions related to account suspensions and require support, kindly click the File Claim button or contact the ingame customer support.

How to contact ingame customer support?
white_small_square Refer to faq subpoint 6.1 in #481198147478224896 channel.

[long phoenix]

I ask the company to check my account human check and make sure that my account is clean

[night cloak]

That’s nothing that can be controlled from here. Only a game support worker can do that

[long phoenix]

There is no human response

I sent everything to prove that my words are true, but there is no human answer

[night cloak]

You aren’t the only person playing this game you know. They can’t cater to you directly

[cursive oasis]

When will pubg fix the notch display issue

[night cloak]

Probably when they update it

[cursive oasis]

It's been a month

[night cloak]

That’s cool

[proud oasis]

Can someone explain to me how Using triggers gives someone an advantage? ....because people apparently think they do
(I want a legitimate answer)

[round mortar]

Hai I want to buy prime but it's not connecting to my Google acx

It's connecting to a different Google account what do I do?

[proud oasis]

Disable the other account

[round mortar]

How to disable?

@proud oasis

[uneven cloud]

Tem com troca o e-mail vinculado a conta

[shell garden]

@proud oasis they’re an easy access to an inferior 4-finger claw from thumbs. Despite being worse than 4 finger claw, thumb players may not like triggers

[night cloak]

@round mortar remove other accounts from your android device. After buying Prime Plus, you can add them again.

[sinful grail]

Can I report cheaters here?

I have video for this

[shell garden]

@long phoenix unfortunately that’s the experience of 95%+ users who contact tencent support. If your inquiry is very important to you, keep trying and if you’re lucky they may eventually respond. Don’t expect anything though

[round mortar]

Thank you!

[shell garden]

You can’t report cheaters here unfortunately. Read the FAQ

[sinful grail]

Well why when I do report a cheater player I can't find any interaction with it

I'm tired of the game because when I'm told in support of the game tells me to make a report in the profile of the player, but I do not find any response

Thx pubgm bye 😪

[gritty glade]

@long phoenix

Get your friend mobile who is playing pubg mobile.

Open PUBG MOBILE in his phone.

Open ticket for customers support.

Write a sms and put your character id & name in those message.

Tell them this is my friend account but i need help in my main account about account suspension.

And then wire message that you never use cheat /Hack / 3rd party apks in your account,

Please check again in my account dear and please Re Activate it.

It's 100% work. Your account unban in next 48 Hours.

[long phoenix]

@gritty gladeIf I opened a new account on my phone this process would be successful?

[gritty glade]

@long phoenix

No.
Don't use same mobile.

Get your friend mobile who is playing a PUBG MOBILE.

[long phoenix]

I will try thank you

[gritty glade]

@long phoenix may i know your mail or WhatsApp no.
I will give u full process

[long phoenix]

[phone]

My wahtsspp

@gritty glade

[frozen nymph]

I want to talk with one of the officials

[vagrant onyx]

@frozen nymph you have to go in-game support for it
or there is in email to contact them

[frozen nymph]

What is their email

[vagrant onyx]

@frozen nymph
this [e-mail]

[exotic viper]

if you send to that email you will end up in Korean support

and the respond is they cant help you

[fresh lodge]

I completed Missions in the Global Event thing and I completed like three missions now and I am not getting the rewards what the frick

[late totem]

Gameloop loading sticks at 98% Any solution

[frozen nymph]

My account has been blocked for no reason

[late totem]

@pubgmsupport

[frozen nymph]

No one is talking to me of them

[night cloak]

Hi, many times I got 6 hours but I was playing with iPad I don't know why

hola muchas veses me dale ban de 6 horas pero yo stoy jugando con ipad no se porque

[frozen nymph]

please help me My Accout Blocked Without reason

[blissful leaf]

Where is the armory?

[vagrant onyx]

@blissful leaf its changed in new update

[gritty glade]

When current season will locked?

5:30 AM or 7:30 AM

In india time

[vagrant onyx]

To see it look in your screen right side
in bottom you will see the button like ^ press it than you will see Armory @blissful leaf

[night cloak]

Hi, many times I got 6 hours but I was playing with iPad I don't know why
hola muchas veses me dale ban de 6 horas pero yo stoy jugando con ipad no se porque

[tardy lodge]

Hello can someone please tell me if pubg mobile satisfied with ipad mini 3 or no ?

[placid garden]

Clan name : Team inevitable
Clan tag : IVT
Need players to join the clan for competitive games
KD : doesn't matter
Rank must be crown 5+
Must have rename card
Support each players
DM me in discord for joining the clan

[night cloak]

@frozen nymph they blocked my account too without any reason 😭

[deft mesa]

anyone knows why the game is getting so lagy and the servers disconnect a lot?

[trail pendant]

In the last time, the game is getting so lags, but we will wait the devs to work on that, I trust them.. Or maybe the performance of your phone not compatible or the connection..

[deft mesa]

I have a high end device and I can play the game on hdr-extreme but it still lags even on the lowest settings..

This problem is only in the global version, I've been playing "game for peace" since it came out and it plays without any lag or disconnection.

The game needs a lot of optimizations :)

[vagrant onyx]

@placid garden hey you might want to check #clans and #activities

[deft mesa]

The game needs a lot of optimizations :)

[ionic vine]

hey pls help me

[vagrant onyx]

@ionic vine what is it

?

[ionic vine]

my account got banned in pubg

help me please anyone

Hey Please Help me Kya karu

@jolly charm HeyManager My PUBGm Account Banned without any Reason

[long rivet]

@ionic vine contact support in game but it is useless since they never reply

[ionic vine]

then what to do @long rivet

[upper ocean]

If today is 10 September and the rp is ending on 11, tomorrow will I be able to redeem crates from the rp?

On 11

Or the rp is gonna get locked at 3 am this night? @blazing saddle

[swift python]

Sep 11 is the last day for S8. Once it's Sep 12 at 00:00 AM UTC you will not be able to redeem or claim any RP Rewards or crates. @upper ocean

[willow gull]

Any real Support here ???

[swift python]

That depends on the matter you'd need assistance with.

[willow gull]

I need Someone from Company

Not PUBG player

[swift python]

In-game Contact support button. No one from the company can assist you here.

[willow gull]

Only Robot answers !

[night cloak]

Guys

In what season are we right now ?

[swift python]

8. @night cloak

[night cloak]

And this season started when ?

[swift python]

July.

[willow gull]

Guys I’m the only one who think PUBG Support not exist at all ?

[night cloak]

When is the start of season 9 ?

[swift python]

September 13th.

[night cloak]

Okay thank you. I'l wait til Season 9 then to push to Ace.

[swift python]

Good luck!

[night cloak]

Thanks!! : D I was Ace in season 6. It take a lot of time lmao

@willow gull they closed my ticked without answering lol

[willow gull]

Dude I’m acc from S3 till S8 and I got banned for no reason and it’s been a week trying to find out why I got banned and no Answer

I spent more than 2000€ on my account

[swift python]

Only thing you can do is File a Claim and be patient until investigations are over.

[willow gull]

Now I don’t want to get back my account I just wanna know the reason

[swift python]

It takes sometime.

[willow gull]

It’s Robot Answering

There is no real Support at all

[swift python]

Can i see the robot response you are getting?

[plain bone]

plz help to solve lag

[willow gull]

One Sec

[limber canopy]

Is there any way to turn off auto picking holographic & red dot? I always prefer Akm with iron sight.

[swift python]

Yes from your in-game settings.

[willow gull]

No you can not! You can only choose Pick up the scope or not !

[plain bone]

@swift python @limber canopy no you cant i also tried and make it 0 in auto pickup

[willow gull]

Here we go

This Company is Ghost I swear

[plain bone]

@lime juniper

[lime juniper]

@plain bone?

[swift python]

Here's why you didn't get a human response and you got a robot response:

You didn't provide any details about the situation. Therefore, They responded with a bot response.

Include in your message that you do want a human response as well.

[limber canopy]

No auto pick up options for red dot and holographic.
How to contact dev to add this feature?

[night cloak]

@willow gull you probably played with a hacker? If not or yes, that's another dumb reason to ban people.

[willow gull]

I tried 10000 times with all explanations and I get the same answer

[plain bone]

facing lag issue@lime juniper

[swift python]

@limber canopy You can submit feedback through the In-game report button.

[limber canopy]

okay thank you.

[willow gull]

@night cloak I did nothing of these this Ban is unfair at all

[ruby stump]

@lime juniper

[swift python]

@plain bone Try to reduce your graphic quality to Smooth, Lower your FPS to low as well. It should help.

[willow gull]

But Because there is no real Support so I feel Stupid I paid that much money for this game !

[night cloak]

@willow gull Can you please send me a screenshot of the ban screen I never saw what a ban looks like in pubg mobile lol

[trail pendant]

@willow gull did you played with a cheater? In the same team

[night cloak]

@willow gull I can help you in DM to contact to real people

in pubg mobile

[plain bone]

@swift python it didnt dude tried already

[swift python]

@plain bone What are your Mobile specifications?

[night cloak]

I mean real pubg mobile support people.

[swift python]

Especially RAM and CPU.

[willow gull]

@trail pendant not at all I was with Random Squad playing War mode

[night cloak]

@willow gull come dms

[plain bone]

@swift python its Asus Zenfone Max Pro M1 6GB

[willow gull]

@night cloak okay

[swift python]

Was the game running just fine before and the issue occured recently or was it always happening?

[ruby stump]

@neon patio @lime juniper

[night cloak]

why did you ping em lol

[swift python]

@ruby stump Don't tag the admins a lot. You may possibly risk yourself to get a mute.

[ruby stump]

I get banded

[swift python]

They cannot assist with ban issues. You'd have to File a Claim in game.

[plain bone]

@swift python was working fine with little bit lag was there but not its lagging too much and and couldnt able to make 1v1 fight

[ruby stump]

Claim file dont help

[trail pendant]

You should contact the developer, with an email @ruby stump

[night cloak]

email

[coarse quarry]

I'm not able to increase my entry fee

[trail pendant]

#555492558428700682 @coarse quarry

[willow gull]

Great Support from PUBG lol this is so dumb

[night cloak]

^

[willow gull]

Next Time go to South Korea and create account lool

[night cloak]

lol

[swift python]

@plain bone Here are some solutions you can try first to see if the issue will get fixed or if you'll notice any changes:

**1) Clean up your PUBG Mobile client app's cache and data.

2. Try to use the in-game repair button.

3. If the problem still persists you can uninstall the game and reinstall a fresh copy once again.

4. If it still occurs you can try to reset your phone (Save backups of any important personal info or data before doing so!) and try to install PUBG Mobile and see if the game works fine once again.

5. Your last resort is Customer Service. Give them as much details as possible about the information and include your mobile specs and tell them exactly when did it happen.**

[night cloak]

Pubg Official I Need Your Help
🙏On 31August my Classmate hacked My Account and Use Cheats in My Game Account so that I will Get Ban😞
Now I Recovered my account but my account is locked by you
Please Kindly Release my account suspension.
I have Great Skills in Sniping and I will make Future in This Game
I respect Your Every Rule ❤️
👉 UNIQUE ID 5203092165

@night cloak nothing can be done now

Why😭

I have not done any mistake

create new account and play

ban related issues are not handled here

But I spend more than 10Lacs money in this game
How I will get my money back

lol

Pubg send my money back
PayPal -: [e-mail]

tell this lie to someone else

nothing can be done now @night cloak

Whyy?
How they can cheat their customers

once money spent it can't be delivered back

[remote citrus]

I got banned in pubgm lite. It said server change detected. How can this be possible? I was just travelling in a train.

[night cloak]

@night cloak don't cry like baby

[remote citrus]

Fix this asap

I want that account back

[night cloak]

@remote citrus #lite-support

Pubg Mobile Official reply me😡😡

Go to China @night cloak

No

[nimble egret]

I wanna be banned

[night cloak]

They have to Come at my Home 😡

[nimble egret]

I will spam

[merry sandal]

We cannot help with in-game bans. Refrain from spamming.

[night cloak]

@merry sandal are u admin?

[nimble egret]

I want to be banned on discord server

[buoyant kestrel]

Sorry caps

[nimble egret]

I dont play PUBG

[night cloak]

@nimble egret ok

[merry sandal]

I am one of the Discord server Administrators here, yes.

[night cloak]

So unban my account therwise I will kill Pubg Owner @merry sandal

[buoyant kestrel]

Repĺý mě

[night cloak]

@buoyant kestrelu can't get back👉

[quasi dome]

does it lag or ping becomes high if other server players play in asia

[hasty belfry]

That will definitely follow with a ban @night cloak

[night cloak]

@buoyant kestrel no chance

@merry sandal give my account back
Pubg Official I Need Your Help
🙏On 31August my Classmate hacked My Account and Use Cheats in My Game Account so that I will Get Ban😞
Now I Recovered my account but my account is locked by you
Please Kindly Release my account suspension.
I have Great Skills in Sniping and I will make Future in This Game
I respect Your Every Rule ❤️
👉 UNIQUE ID 5203092165

[hasty belfry]

He's a discord comunity manager not a dev

[merry sandal]

As I already said, no one can help you here with in-game account suspensions. You must File a Claim in game and if you're found not guilty, you should be unbanned. If you have no patience, there is no further assistance we an provide you with.

[night cloak]

Everyone is dead in game Support

I will File clim to Government Court😡

Pubg Official I Need Your Help
🙏On 31August my Classmate hacked My Account and Use Cheats in My Game Account so that I will Get Ban😞
Now I Recovered my account but my account is locked by you
Please Kindly Release my account suspension.
I have Great Skills in Sniping and I will make Future in This Game
I respect Your Every Rule ❤️
👉 UNIQUE ID 5203092165

[merry sandal]

Your account is your property. You are responsible for any cheats that are being used on it. If you keep on repeating despite being attended to, we'll have no choice but to mute you on this server.

[open oracle]

Can someone please explain me the direction challenge?? @here
The course of the game thing

[night cloak]

I guess where the circle moves

[open oracle]

@night cloak are you sure, don't guess plz

[night cloak]

there is no concrete information available anywhere

so possible guess is only that where the circle moves to last

[open oracle]

@night cloak then can you guess when erangel 2.0 will globally,
If you have any idea please tell😬

[coarse quarry]

I'm not able to change entry fee... plz help

@merry sandal

@trail pendant

[grizzled lark]

That challange only needs that amount of fees, @coarse quarry.

[coarse quarry]

Frm my friends it's different

[jagged cypress]

Hi

[coarse quarry]

@grizzled lark

[grizzled lark]

Do you both have same tier, @coarse quarry?

[coarse quarry]

Yes

[upper ocean]

Ok so can I redeem crates from the RP tomorrow on 12 September?

[tough narwhal]

@night cloak I told you my gmail was hacked. I had no access to it. I only have facebook to login into pubgm.

[grizzled lark]

I can see that you are on crown 3 and your friend is at diamond 1, @coarse quarry.

So that should be the difference.

[untold flint]

Hello

Any official here

[grizzled lark]

You cannot access the rp option when its ended, @upper ocean, so tomorrow is the last day to use your points.

[upper ocean]

So tomorrow I can still buy crates from the rp

[grizzled lark]

There are no officials here, @untold flint.

[coarse quarry]

Both are in crown 5

[grizzled lark]

Yes, @upper ocean.

[upper ocean]

Thanks

Whats that challenge thing? India only event or something?

[grizzled lark]

I don't know because even I'm getting the same rewards as the same, @coarse quarry.

Yes, probably some regions only, @upper ocean.

[coarse quarry]

Ok np

[upper ocean]

What can you redeem with that yellow points?

[coarse quarry]

Uc

[nimble egret]

Ban me from this discord server please

[tough narwhal]

s there anyone here know how to find out when exactly we register our pubgm account ?

[night cloak]

Hello . Is there any real support here ? My account has been banned in season 7 and luckily instant replay was on . So i have the video when my account has been banned . And its clear in the video thats nothing wrong . So can i send the link of the video to anyone associated with these matters to get back my account ?

[storm flume]

Please refer to subpoint 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

[icy moon]

Hey there so regarding the crew challenge schedule

It says

[night cloak]

@tough narwhal did you reinstall the game? If not, you can find the date. But, if yes, you can't find the date.

@icy moon what is the issue?

[tough narwhal]

@night cloak I changed device to Ipad 6. and all the info and details on that phone is gone.

[icy moon]

@night cloak Cam you guide me with the time.
It says 6 time

Or 17-18
19-20
21-22
So will the matches be in those hours each match

I.e 1 match = 17-18 or I can play the first round in the 17th Hour or the 18th hour?

[night cloak]

Sorry! I think there is no other possible ways to know the exact registration date. @tough narwhal

[tough narwhal]

@night cloak oh god. dang it. what am gonna do now ? 😥

@night cloak my gmail was there which I used to use to login. now that gmail somehow hacked. someone has access to it. He kept logging into my pubgm account.

[still notch]

Did they really ask for the exact date?

[icy moon]

@night cloak Reply to mine? :3

[coarse quarry]

Bonus reward challenge starts from which tier?

[still notch]

Did you try to contact gmails support and do it’s recovery steps?

[tough narwhal]

@still notch yeah. I have been chatting with in game support for two weeks now. trying to figure out what the exact date I first registered my account. and it was like from season 2. long time ago. i can't remember the exact date

[coarse quarry]

Bonus reward challenge starts from which tier?

[still notch]

Not the in game support. Gmails one to get your email back.

[tough narwhal]

I'm trying to revoke the gmail access. so that "someone" won't bother me.
he played when i was playing. i got kicked out. he changed my stuff around in game. he even used my UC and other stuff

[night cloak]

@icy moon OK! According to the picture:
Crew challenge will start 13 September and 14 sep.. Time is divided into 3 part.

17.00(5pm)-18.00(6pm)
19.00(7pm)-20.00(8pm)
21.00(9pm)-22.00(10pm)
You can play one match in each part. And anytime during the schedule.

[coarse quarry]

Bonus reward challenge starts from which tier?

[tough narwhal]

@still notch i completely lost that gmail account. I have tried with my phone number I used for that gmail but no luck. believe me, I have tried to recover that gmail

[still notch]

I think they have a support area also.

[icy moon]

@night cloak So usually a game goes for like 30 mins at max I think right?
So if I want, I can join the match in any of the time.

For example, I can play the first game from 5:30 till 6pm

[still notch]

Dig deeper. If you lock him out of your gmail account you lock him out of your pubgm one.

[icy moon]

Then I can play the second match in the 7pm to 8pm time?
It said 3 matches per day @night cloak

[tough narwhal]

@still notch i have tried everything I can. provide as much information as possible.

[still notch]

Bruh remember UTC and time zones. And gmt? @night cloak

[gray turtle]

Guys we need a serious solution from the game for the hackers , and the new thing is that emulator can play as mobile HOW FAIR !!

[night cloak]

@still notch crew challenge time is adjusted according to players time zone. Not UTC.

[tough narwhal]

@still notch i gave all my personal information, my passport, my phone number, my facebook account details and everything but they only ask for the exact date

[icy moon]

Also, @night cloak The timing is set to my own region correct? I.e its Pakistan

[night cloak]

@icy moonwait...let me explain

[still notch]

No not PUBGm support. Gmail one.

[bold siren]

Using the emulator version is not cheating, there is a official Pubg Mobile Emulator version and they will be matched with other Emulator players, @gray turtle.

If you want to report a hacker, please do it in-game, we do not deal with them here.

[night cloak]

@icy moon

Yes time zone is set according to you region.

You can join upto 3 match.

5pm - 6pm = 1 match you can join anytime during the period
7pm - 8pm = 1 match
9pm - 10pm = 1match

[gray turtle]

Emulator now plays as a mobile using some programs , imagine you are using a phone facing emulator using hack !!!

[sly otter]

Can Intel HD 3000 handle emulator?

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @sly otter.

Hello, @gray turtle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[night cloak]

@sly otter Intel HD 4000 is recommended

@tough narwhal try to recover your Gmail account. To know how to recover your Gmail, kindly visit the link below-

accounts.google.com/signin/v2/recoveryidentifier?

[rapid osprey]

Whats New Coming Up In season9??

[night cloak]

@rapid osprey Currently there is no official news. Keep eye on #news

[tough narwhal]

@night cloak i have tried that recovery as well . no luck

[night cloak]

@tough narwhal sadly, there is no other way 😨

[tough narwhal]

@night cloak well. I hope he won't login with gmail and used hack on my account. thanks for the help though. now i just need prepare to lose my dearest account. RIP GT. BerZerk. I have played from season 2. now with slightly small mistake cost fortune for me

[icy moon]

@night cloak Matches is on Friday?

[night cloak]

@icy moon Friday and Saturday!

[icy moon]

@night cloak If somehow I missed the 5-6pm time, can I play 2 matches in the 7pm to 8pm time?

[dusky isle]

Third mission what does it mean ?

Airplane path?

[night cloak]

@icy moon no you can play Only one match (7-8)pm. After completing 1 match, the system will not allow you to start another match during the time.

You have to wait until 8pm

[icy moon]

Thx

Sadly I got school time during 5-6pm.
So I would probably miss one match

But thanks to skills I can probably maintain one game by having more kills and rating

[night cloak]

@icy moon Also, you can start another match after 8pm

[icy moon]

I can play 3 matchess

5-6pm = 1 match
7-8pm = 1 match
then
9pm to 10pm = 1 match

So how can I play my miss match?

@night cloak DM me with your response, I'm going rn

[night cloak]

@icy moon unfortunately, you can't play missed matches.

Help

@grizzled lark do you know about the third challenge in bonus reward

[icy moon]

@night cloak If the leader is not present, can anyone else start the match?

[hexed mirage]

Thanks pubg to support hacker ( YouTubers and streamers and aloud him use hack

It's now come openly streaming hack games all credit goes to pubg

Good job make more money 👍

[storm flume]

Hello, @hexed mirage!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[rare salmon]

Hello

[blazing saddle]

You can report the channel on youtube, @hexed mirage

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rare salmon. Remember to read through #481198147478224896 before asking questions in the support channels.

[hexed mirage]

What does reporting benefit as long as developers support spoilers?

[night cloak]

What about my question

[icy moon]

@night cloak If the leader is not present, can anyone else start the match?

[blazing saddle]

@icy moon No.

[hexed mirage]

In the news and information appeared in this period of conversation between a YouTuber and one of the officials or developers give him powers to use (hack ) pirates until the game becomes famous the date message 1 year ago @blazing saddle

[blazing saddle]

Only the one who is the group leader can start the matchmaking. @icy moon

[hexed mirage]

So totally we know how is support those hackers

[blazing saddle]

You can report such problems to the ingame support or to youtube, @hexed mirage.

[rugged smelt]

Top 100 pmco have leadboard?

[blazing saddle]

All these are fake rumors, @hexed mirage.

[hexed mirage]

@blazing saddle I'm not interested in the game more

But future of the game will be end soon

[blazing saddle]

If you have no other issues, please take discussions to #chat or #pubg-mobile.

[rugged smelt]

Top 100 pmco have leaderboat?*

Top 100 pmco have leaderboard?* Srry

[night cloak]

@icy moon at least 2 member is required for matching.

[blazing saddle]

@rugged smelt You can check all PMCO related information at this website :
https://clubopen.pubgmobile.com/en/

[icy moon]

@night cloak So if the leader is not present, they can still start the match?

[rugged smelt]

@blazing saddle this is old stats i need this 2019 pmco what finished sep.08

Sep.28 start group stage

And i need leaderboard if have

[blazing saddle]

I do not have much information about eSports events, kindly contact @warm wren.

[warm wren]

@rugged smelt there is no announced leaderboard from qualifiers. You'll see the teams playing once Group stages are finished.

[radiant swallow]

I've completed perfectionist iii, if i won't buy season 9 and then buy season 10 or 11 and reach lvl 100 that season, will i get perfectionist iv title?

[icy moon]

@night cloak So if the leader is not present, they can still start the match?

[steady smelt]

i couldn't be any happier, two days ago i encountered a cheater and was so angry i recorded his game play and sent the video to tencent, they replied within an hour that they will look into it, now i opened my email and saw that they replied yesterday confirming that the cheater was in fact banned due to my report and evidence, keep reporting guys and most of all if you have strong evidence don't hesitate to send it, they banned the guy within 24 hours

[icy moon]

How many matches are there in total in the qualifying stage?

[storm flume]

Please refer to this channel's pinned messages for further information, @icy moon:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[polar marsh]

the hucker is still working
is ur anti cheating stop working ?

[runic niche]

@polar marsh report them in game

[polar marsh]

do u think reports do thing ?

[wraith phoenix]

5591281586 @everyone report this player he is an hacker

[runic niche]

@polar marsh yes

[polar marsh]

if it works they can stop the hack

[runic niche]

if you don't report them nothing may happen. so report them and move on

[night cloak]

Check this @polar marsh:
https://discordapp.com/channels/393088095840370689/481200416349224980/620970031676915762

[polar marsh]

they r do nothing

so they need us to record videos and sent it ?

[runic niche]

@polar marsh if you can sure. but reporting is better than nothing

[polar marsh]

but they cnt check ther servers to stop hack

[runic niche]

@polar marsh they do, but it isn't perfect so they need your help

[winged oak]

@runic niche

How do i get the bonus rewards section in pubg m..

[runic niche]

@winged oak bonus rewards?

[winged oak]

Yeah..

[runic niche]

what are the bonus rewards?

do you mean daily login?

[night cloak]

Language @young raft.

[runic niche]

@young raft that's not very nice

[young raft]

I'm so sorry to have hurt y'all

[winged oak]

@night cloak @runic niche

[versed sorrel]

U

[night cloak]

What is the issue?

[runic niche]

@winged oak you need an indian IP probably

tencent doesn't like having events for other countries

[winged oak]

Well..i live in pakistan...it used to show up..

[runic niche]

hmmm, maybe it is gone now

[winged oak]

But now it doesent.

@night cloak ...any other idea

[night cloak]

Nope.

[winged oak]

One more thing..if i use a vpn to access these rewards..

Ban.???

[spring void]

@winged oak using VPN is not recommended

[winged oak]

@spring void.. u from pakistan right.?

[spring void]

Yes

[winged oak]

It used to show up here in pakistan..but for some reason..its gone.

[night cloak]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation.

[spring void]

What? @winged oak

[winged oak]

Rewards section...aka india bonus.

Check the above messages.

[hazy phoenix]

@night cloakhi bro how are you today how is it going?

[spring void]

Yes it used to, maybe it is removed @winged oak

[night cloak]

it's going good. What about you @hazy phoenix?

[hazy phoenix]

@night cloakfine it is boring here

[spring void]

Offtopic chat......

[hazy phoenix]

I wanted to ask if there is any optimization in 0.14.5

[peak prism]

I report hackers by hack forum

[night cloak]

That is possible @hazy phoenix.

[hazy phoenix]

@night cloakcool it would be good

[peak prism]

This is the hacker, i have a video prove

[hazy phoenix]

@night cloakthank you for support i have to go now i wish you a nice day

[storm flume]

Hello, @peak prism!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[peak prism]

I cant find he's ID coz names have symbols

[night cloak]

You too @hazy phoenix!

[hazy phoenix]

@night cloak🍻 bye bro

[peak prism]

@storm flume but cant find him in search

Name have symbols

[topaz relic]

Can someone tell me if The HDR EXTREME setting on Supported devices is still in beta or hve been finally released

Excuse me Anyone available?

[blissful leaf]

@peak prism VB do you know that @storm flume is a bot right?

[topaz relic]

Plz help me some one

[peak prism]

@blissful leaf no i just knew from u 😂

[topaz relic]

😔

[peak prism]

@topaz relic still not released

[topaz relic]

It is

Since 1 month or before

But it has many frame drops in btw the games
HDR EXTREME without GFX tool i.e with PubgM default graphic settings is laggy

[keen solar]

i would like a logical explanation of how someone with a headshot % iver 60% and ranked top ten in kills in north america is still allowed to play

[icy moon]

In crew challenge only the leader can start the match or?

Anyone welp

[night cloak]

Any 2 player can Start the match

[icy moon]

Any 2 correct? if the leader is not present, any 2 players can go for it?

[topaz relic]

Yes

[scenic pumice]

@topaz relic heyy what's up

tell me, I will tryna help

[topaz relic]

Is The HDR EXTREME setting on Supported devices is still in beta or hve been finally released

I mean its available
But it's very laggy

I asked here earlier and Someone said it's still in beta testing and can be removed from global version

If u push Ur graphics to HDR EXTREME then there is no lag
But if u change it in Pubg itself it gets laggy in btw

[scenic pumice]

Okay so it's laggy because of the frame rates.

[topaz relic]

Yes

[scenic pumice]

Dont use HDR extreme, Some phones do support it, but it's not good.

So lower it to Ultra hd, And you will get extreme in Frame rates

[topaz relic]

Uhh Well yeah but that's the problem

Why isn't HDR EXTREME smooth on supported devices

I hve snap855 chipset

[wide arch]

Hey i want To contact PMCO team any one available? I need help

[topaz relic]

There is only 50-60%usage of GPU

@scenic pumice Ultra hd or smooth?

[blissful leaf]

@topaz relic Ultra HD coming soon

[topaz relic]

Ik

[small dragon]

Hi

[topaz relic]

I jus want to get the HDR EXTREME lag problem solved

[small dragon]

Please i need help

[topaz relic]

If I use GFX tool I can get banned and PubgM won't fix their default option?😔

[small dragon]

You will not take a banne

[blissful leaf]

@topaz relic no for your device good

[topaz relic]

I sent an email to them but they replied
"Does contacting our support team solve Ur problem"
I mean wth they didn't even reply me with an answer and Asking if they helped😔

@blissful leaf wym

No for your device good?

@small dragon I don't wanna risk using GFX tool

[blissful leaf]

@topaz relic Because these graphics are so heavy for some other devices they do not want someone device to get too warm

[umbral turret]

Hello, during CC we can play up to 18 games in 6 days, but what is the maximum games to be played per day? 6 or 4?

[scenic pumice]

I think for now, don't use HDR extreme if you want a good game play.

[hasty belfry]

Gfx toon will get you banned

[scenic pumice]

I switched to smooth for extreme frame rates. It is better.

[small dragon]

@topaz relicm yusing GFX TOOL FROM SEASON 4 AND I NEVER GET A BANDE

[hasty belfry]

@umbral turret cre Challenge? I think you can play 3 per day..

[scenic pumice]

@topaz relic try to see which settings give you extreme frame rates, IT differs for phone.

[night cloak]

@small dragon hi! What do you need help with?

[late geyser]

Hey,
why i don't have lucky shop in my gme

[umbral turret]

You can play more than 3 @hasty belfry

[hasty belfry]

Each crew can only join 3 times per day

[late geyser]

i am not able to redeem ID rename card with 90UC

[night cloak]

@late geyser lucky shop is removed from global version

[small dragon]

@night cloak i it iphonne7 plus goode for youtube and playe pubg mobile

[hasty belfry]

Wait @umbral turret, are you from the real TrD clan?

[umbral turret]

@hasty belfry you can play the 18 games as you wish.. so you can play 4 games 1st day, 2 games 2nd day.. etc
I have played last crew challenge 4 games but I want to double check if we can play 5 or 6

[late geyser]

But few of my friends have lucky shop

[umbral turret]

Yes I am Leader of TrD @hasty belfry

[night cloak]

@small dragon yes it's good. But I suggest you to check YouTube review

[small dragon]

@night cloak ok thanks bro❤

[hasty belfry]

Okay then, I had no idea about that I guess.. and damn, I've heard a lot of good words about your clan

[night cloak]

Kindly go to #chat or #questions for general conversion.😇

[umbral turret]

Hello, kindly answer my question please, during CC we can play up to 18 games in 6 days, but what is the maximum games to be played per day? 6 or 4?

[scenic pumice]

@topaz relic send your setting picture, if you can

[topaz relic]

Ok

[night cloak]

@umbral turret you can play upto 3 match per day

[umbral turret]

@night cloak we have played 4 games last season...

[late geyser]

@night cloak but few of my friends have the offer zone

[umbral turret]

But ending in a total of 18 games in 6 days

[late geyser]

@night cloak but few of my friend have

[night cloak]

@late geyser are they from same region?

You can check the rules from crew challenge menu @umbral turret

[umbral turret]

Where can I reach this please?

[late geyser]

Nope, they are from india i am from Israel

[night cloak]

Is there anyone in this server who can recover accounts?

[jaunty quarry]

Mty frndz account has been banned for no reason

Id 510013432

[night cloak]

@late geyser Lucky shop isn't available for all country. It's limited to few countries like: India, Bangladesh, Nepal etc

[sullen hollow]

Hi guys my friend account is banned from today... for 10 years.He was so passionate about game and also maintained kd of nearly 6 by genuine skills.How can he recover his Id which was being ban for No reason.?

[scenic pumice]

@topaz relic still lags?

[night cloak]

@umbral turret crew challenge is located in Bottom right corner.

[umbral turret]

@night cloak don't mean any offence, but is there someone with higher knowledge about it to help me please?

[scenic pumice]

Check your internet speed alongside,
Clear data, Repair if you want.
Try playing on Smooth. @topaz relic

[night cloak]

@sullen hollow
You have to use file claim or contact customer support from the game.

[jaunty quarry]

@night cloak is it possible to recover account, when thy have banned id for 10 years ? Had anyone got his account before?

Have thy mistake banned someone before ?

[night cloak]

You can check the pictures to know more about crew challenge rules.

@umbral turret

[topaz relic]

@scenic pumice I installed the game 3times Repair client 8times and my ping stays 20

[umbral turret]

@night cloak then there is an issue with the information in the Crew rules as it says "Up to 3 matches per day" but we could actually play 4 last crew challenge, anyway thank you

[topaz relic]

Smooth is jus too plain😔 and then buying this phone was waste!!

[night cloak]

@umbral turret At the time of writing that, you could play up to 3 matches a day. Later the team decided to add 8 more matches for that particular crew challenge session. But still top 8 matches were counted towards selection.

@topaz relic So, this HDR and Extreme requires a lotta horsepower. When the processor runs at very high clock, the device starts heating and the thermal throttling starts there. Thermal throttling helps cool the chip when it gets too hot by lowering the speed. And then you feel this choppy gameplay. If you notice, on top of graphics and frame rate settings it says, when the game becomes choppy lower the graphics settings.

Is there any DEV in here who can help recovering an account?

[high socket]

Hey my team has qualified for club open we were top 20 but I cannot find club open option anymore??

In game

[night cloak]

@night cloak For account support, contact customer support in game.

I tried didnt help at all

[topaz relic]

@Bunny my device actually doesn't heat
I agree with what u said but my device doesn't get hot .. I experienced this problem jus after running the game for 2mins in TDM mode .
If the problem is so that you say why doesnt it lags on using GFX tool?

[limpid thorn]

Why they doing this

[topaz relic]

@night cloak Contact support in-game is trash they don't help
It's a stupid not sitting there to pass our time

[shell garden]

@limpid thorn I got that a few days ago. If it just happened for first time for 10 minutes, don’t be too worried. If it’s not a one-time occurrence, then you’ll need to get your thing figured out

[limpid thorn]

@shell garden this 8s the first time
Ok Thanks a lot

[topaz relic]

@limpid thorn is that the current version of game

The background wallpaper is old it should be different

[limpid thorn]

This is pubg Korea

[topaz relic]

And u live in Korea
?

[limpid thorn]

No

[topaz relic]

Try a vpn then

[shell garden]

VPNs aren’t allowed...

[topaz relic]

They detect client location in rare cases and lock them I hve noticed

[limpid thorn]

Every day I play ang everything is good but today I don't know

[topaz relic]

I meant try using a vpn to confirm if they hvnt locked u because of Ur location

[limpid thorn]

Ok bro

I will try now

[topaz relic]

Ok

[limpid thorn]

@topaz relic yes bro I try vpn 😊

Thanks a lot

[nimble notch]

I forgot my connected email and i want to know it can i ?

[vagrant onyx]

@nimble notch yes

[nimble notch]

I know facebook account but i forgot gmail account

@vagrant onyx how

[vagrant onyx]

@nimble notch i cant send a link

[night cloak]

@nimble notch try to remember

[coarse quarry]

Bonus reward is available frm which tier?

[nimble notch]

I can log in with facebook but i need to know gmail account

[slender glade]

Why did those who played qualifications on the ipad go to the next stage?

[dark veldt]

how do i unban my banned account even i wasnt havking or using and third party apps

[merry sandal]

Refer to https://discordapp.com/channels/393088095840370689/481200416349224980/482878692381425664, @dark veldt.

[mental dove]

@merry sandal one doubt

is theres any different between linking account with facebook and twitter?

[robust cloak]

My PUBGM id was hacked plz help me what i do

[night cloak]

@robust cloak contact customer support as soon as possible. And secure your social accounts.

[trail pendant]

@mental dove if you link it to your facebook account, your friends on facebook appear as friends in pubgm

[coarse quarry]

Bonus reward is available frm which tier?

[robust cloak]

@night cloak pubg id was connected fb and fb id also disable

[night cloak]

@robust cloak do you have another way to access your game?

[merry sandal]

There shouldn't be, @mental dove. Have anything specific in mind?

[mental dove]

thats okay bro theres a rumor that linking with twitter makes lag free

[robust cloak]

@night cloak no,
I contact customer care also but they can't help to recover it

[merry sandal]

Yeah, @mental dove. You can disregard that.

[night cloak]

@robust cloak then you must contact Facebook customer support.

There is no other way.

[mental dove]

ok bro tnq

[merry sandal]

You're welcome.

[robust cloak]

@night cloak

[merry sandal]

You'll have to contact the respective platform for that, @FARHAN QURESHI#1843.

[night cloak]

@robust cloak You can try contact customer support (tencent) again. I saw many people who faced the same issue. If you can successfully contact customer support, they will ask for some information. So, try to contact customer support from the game. 👍

[keen solar]

how does a player with 60% headahots amd top ten in kills still be allowed to play

there isnt a soul on the planet who can do thid without cheating

all this against ace/conqueror lobbies

[slender glade]

Why did those who played qualifications on the ipad go to the next stage?
@merry sandal

[tacit mist]

Just wondering , when pubgm will be optimized for android player :( , cant play smooth as ios

[night cloak]

@tacit mist You know that answer, it't not possible to cover that many android devices to make the optimization comparing to handful iOS devices.

@tacit mist in future, when there will be no one for playing the game😇

[tacit mist]

Yea , ikr , thats why i said just wondering.... 😕

[dark veldt]

my account got banned for 10years i wasnt haking otlr using erd party apps pls help

[night cloak]

@slender glade Qualification is just the selection process from your top 8 best matches. It's not part of an event. iPad is not allowed from next stage.

[dark veldt]

my account got banned for 10years i wasnt haking otlr using erd party apps pls help

[night cloak]

@dark veldt We do not deal with banned accounts. File claim in game to communicate with security team.

[grand star]

How to remove Facebook linked and as same time linked to play game that pubg

[bold siren]

You cannot, @grand star.

[grand star]

@bold siren I mean remove fb from that pubg Id

[bold siren]

You cannot unlink linked social media account.

[coarse quarry]

Bonus reward is available frm which tier?

[night cloak]

@coarse quarry Gold.

[dim birch]

Guys is iPad allowed in crew starting ?

[coarse quarry]

Sir why is reward different for different people

[dim birch]

Sorry crew challenge

[night cloak]

@dim birch Yes, you can use iPad👌

[robust cloak]

My real id

[olive isle]

I want talk with a mod

[robust cloak]

And hacked ones

[night cloak]

@dim birch Yes, it's allowed in everywhere except official tournament/event.

@coarse quarry Looks like a regional event. Kindly ask in your regional server, can be found in #613267301243944960.

[olive isle]

@night cloak bro can I get you a glitch video recorder link on dm

[night cloak]

@robust cloak For all account related issue, you've to contact customer support in game l

[grand star]

@bold siren if I submit a ticket from support it will be helpful?

[night cloak]

@grand star Nope.

[storm flume]

Hello, @olive isle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[olive isle]

@night cloak what ?????

[night cloak]

@olive isle If you found any glitch, please report them while in a match. So, developers will have enough resources to stitch the loopholes.

[cursive oasis]

I reported a glitch and it's still not fixed it's been a month

I don't think pubg cares about reported glitchs

[crimson agate]

So pubgm has taken 6.2gbs of storage on my device, if i clear it's data or uninstall it and reinstall it will my settings and controls reset?

[night cloak]

@cursive oasis Did you report in #555492558428700682?

[cursive oasis]

I did @night cloak

[barren prism]

I’m done with PUBG I can’t even play a decent match without hackers

[cursive oasis]

Good luck out there @barren prism

[night cloak]

@cursive oasis Cannot find your post.

[crimson agate]

@night cloak can you answer my question.....?

[cursive oasis]

@night cloak I don't have permission to do that

[night cloak]

@crimson agate I'm not aware of that.

[olive isle]

@cursive oasis yes bro you are right

[crimson agate]

Ooooof ok

[night cloak]

@cursive oasis Read the pinned message and fill the form.

[cursive oasis]

So I reacted to a guy who had posted the same glitch

[night cloak]

Oh! That should work.

[cursive oasis]

Yeah man

[olive isle]

@night cloak I am facing texter glitch

[night cloak]

@cursive oasis The update coming in 2 days, see if that fixes the issue.

[cursive oasis]

Hope so man :)

[night cloak]

@olive isle Anything you face goes here #555492558428700682.

[cursive oasis]

Aight night lads

[bold siren]

Begging for in-game item is not allowed here, @desert sundial.

[smoky edge]

Hello guys one of my friend pubg account has been hacked by somebody and he's not able get it back in any way, do we have anyone who could help us please?

[storm flume]

Please refer to this channel's pinned messages for further information, @smoky edge:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[desert sundial]

Sorry @bold siren I don't know

@smoky edge come in private chat

[smoky edge]

@desert sundialok

[storm flume]

Hello, @feral knoll!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[halcyon holly]

Guys, does anyone else experience the issue where when you land, you somehow keep "floating" on the land, keep going with no control of your character and the enemy just comes and kills you?

Nevermind it's a known bug upvoted it already👍🏼

[wicked tinsel]

i am going to keep making cheating for the game untill no one plays it any more
xm team

[night cloak]

How do we enter this event ? Like are we just suppose to say the weirdest place we played at or?

[haughty cypress]

no, you are suppose to give a proper story or something meaningful

its just that there are a bunch of kids in #616325134927659073 who expect to win 50$ for saying "i play on a toilet"
@night cloak

[night cloak]

Lol that was me

I mean they didn't say something meaningful

[bold siren]

No discussions here.

You can ask about the event in #616325111406002190 or read #604415969590247435, @night cloak.

[night cloak]

OK thanks

[real gust]

hey i need help can anyone help me??

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @real gust. Remember to read through #481198147478224896 before asking questions in the support channels.

[real gust]

i want to say i get banned for 2 hours and after that i logged in game i get ban 10 years

why?? i get ban for 2 hours for network issue

[grand star]

My pubg linked to gmail and Facebook if I disable my fb it will be not a problem

[night cloak]

no you'll be totally fine @grand star

as long as u have on of em linked

[reef flame]

Hi I am the owner of an Esport organization in my country. I would like to host a lan event in my country for Pubg Mobile players is there a way pubg can announce this on their official fb?

[real gust]

can anyone help me?? dm me

[night cloak]

@real gust with what exactly ?

@reef flame i cant answer that better ask one of the mods/admins

[real gust]

i want to dm you something

[grand star]

@night cloak thanks

[night cloak]

anytime

[real gust]

@night cloak hey accept my friend request in discord

[night cloak]

on it

@real gust No one can help you here, press the file claim and contact the customer service if you want to talk about your suspension. Read the pinned message for further information.

[tame kindle]

@reef flame all local events you or someone else holds is your responsibility and in no way PUBG's so they will not post it.

[peak lintel]

Hello every one ...this is my problem that's the web where i should downloud Pupg for PC but it give me error and the page doesn't work .

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @peak lintel.

[tame kindle]

@peak lintel try the download button again it works fine on my end.

[night cloak]

I'm having a hacker in the game

[tame kindle]

@night cloak report in game

[quiet oxide]

if I get a conquerer rank today, do I get a title?

[hasty belfry]

As ling as your tier resets before the new season starts

[rain bison]

hi @harsh anchor could you please accept my FR? I would like to talk to you about PUBG Mobile events in South America. Thank you.

[bold siren]

Yes, you will, @quiet oxide.

Please do not tag the community team members, @rain bison.

[rain bison]

sorry Giselle, I have been trying to DM him, but I guess he has that option disabled. Sorry.

[paper cedar]

Hello . I have a problem in my Game . and the problem is when i Try to create a new acc and press Confirm it will say Bad_param plz help me with this

@bold siren

[runic niche]

try repairing the game

[bold siren]

Could you show me a screenshot of it, @paper cedar?

[paper cedar]

Sure

[keen solar]

how is someone lime this allowed to keep playing

top ten in kill rank

id like an explanation of how its possible at the conqueror level to maintain that %

after hundreds of reports

[peak lintel]

how i can downloud VPN ??

[tame kindle]

@keen solar if he's a hacker the more he plays the more chances of him getting banned you should report as well if you think he is hacking.

[bold siren]

VPN is not recommended, @peak lintel.

[rustic sentinel]

Can i push my rank tomorrow?

[bold siren]

Of course, @rustic sentinel. Read the pinned message for further information.

[rustic sentinel]

Ok thanks

[storm flume]

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @peak lintel.

[keen solar]

its been montjs

[peak lintel]

@bold siren how i can downloud pupg for pc and the web blocked

[keen solar]

nobody can do 50% headshots

[tame kindle]

@keen solar if you have recorded evidence forward it to ingame support.

[keen solar]

why does anyone need evidence with that ratio

thays the evidence right there

[tame kindle]

well then wait for the ban to go through, the more games he plays the more people report him.

[keen solar]

thats bs, nobody should be waiting

[storm flume]

Hello, @keen solar!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

[keen solar]

how about a person looks at something that is obviously irregular

you know, like use common sense and realize nobody is capable of 50% + headshot ratio and reviews all the current reports about the person already

[runic niche]

@keen solar maybe they only use sniper

[keen solar]

i play against tbe guy every night, he uses every gun. Winchester, ak, m4 etc..

[runic niche]

how do you play against them every night?

[blazing saddle]

What is the issue, @keen solar?

[fathom marsh]

hackers is the issue

[keen solar]

guy has 53.3% headshot ratio. he plays against conqueror lobbies all day in north america. he uses every gun and its beyond annoying seeing it daily

[clever gull]

@keen solar there so many cheaters in ace and the Conqueror

[hasty belfry]

Well there is some kind of hack that I've heard that you basically kill/instaknoxk every opponent you face with 1 headshot, no matter what gun they use

I'm not sure if it works with pistols or pan

[keen solar]

the point is that thos is beyond hacking, he is doing it in plain sight and pubg doesn't bat an eye

[fathom marsh]

well actually one time i faced 1 hacker who used SKS to 1 shot kill the whole server 😂 it was funny to watch that

[hasty belfry]

But, I mean, 19.7% win percentage is kinda low for a hacker

[rancid basin]

Hi guys I hope you're fine

First why did the game banned my account
I'm not a hacker or cheater

Second how can I unbanned my account
Third please please tell me if you know any one in the support and thank you

[fathom marsh]

banned for 10 years ?

[rancid basin]

No 3 months

[hasty belfry]

Check #4811981474782248962.9 and see if you've broken any of those rules @rancid basin

[fathom marsh]

i guess u were teaming with enemies

[rancid basin]

No bro

[clever gull]

If pubgm team search in YouTube there are a lot of people who give tutorial videos if pubg closed there channel 60% cheater will reduce

[keen solar]

just because you don't win doesn't mean you aren't hacking

[rancid basin]

No I've never broke any of rules and I know all of it

[hasty belfry]

@rancid basin did you even read them?
@keen solar it kind of does, with hacks you have CLEAR advantage over enemies

[rancid basin]

I've never used any hacks I sweeer iam not a hacker

And I don't khow how

[hasty belfry]

Hacks and breaking rules is completely different

[night cloak]

@rancid basin text the customer service

[clever gull]

And I heard that if we root a mobile pubgm team cannot detect the cheaters

[hasty belfry]

Using GFX tool, vpn, cheats, data connection error and stuff

[tame kindle]

Please Discuss these kind of indirect issues #pubg-mobile

support is for direct problems

[clever gull]

And why does data connection error

2 weeks ago I got banned for fake reports for 10 minutes

[tame kindle]

Well It was just 10 minutes. If you ever get banned for no Reason and you know you didn't hack or violate the terms and service you can file a claim

[rancid basin]

I texted it and it doesn't helped me

[tame kindle]

#481198147478224896 faq#6.2

[night cloak]

@rancid basin wait for them to reply

[rancid basin]

I read al of the rules and know it

[night cloak]

aslong as u texted the customer service they will understand and investigate the issue

[rancid basin]

I wait 1 week

[tame kindle]

Well then wait for them to reply and as long as that chat is open you can ask them for a follow up.

[clever gull]

@tame kindle in game customer service I have msg them before 2weeks ago but I didnot got a reply from them

[night cloak]

@rancid basin until then play on a diff acc

[rancid basin]

Not people boots

[keen solar]

so nothing gets done as usual

[night cloak]

@rancid basin provide them with the info they need and u will be fine

[tame kindle]

As long as you have that complaint chat open with them then they are still working on it.

[night cloak]

@rancid basin infact we cant do anything to help u here even admins cant

[rancid basin]

I introduce all of the information the account and the email and the time and all of things they need it

[tame kindle]

Now the matter of getting unbanned or banned is not handled by anyone on this discord. We can only guide you.

[night cloak]

@rancid basin then wait ...patience ma dude

[rancid basin]

I'm oppressed

[tame kindle]

if you want to discuss stuff go to #pubg-mobile

[rancid basin]

Wallah haram

[night cloak]

well what can i say im here to help

[clever gull]

Some youtuber are doing a live streams of hacks but pubgm team cannot take a action on there channel

[rancid basin]

I'm just mea if you guys know anyone supporter and thank you

[tame kindle]

Well A YouTube channel is YouTube not pubg

[night cloak]

@rancid basin whether u make all 300k people in this server know that ur banned no one will be able to help

[rancid basin]

Mean

Ok thank you iam sorry

Good bye

[night cloak]

anytime and dont be sorry

im here to help you and not make u feel bad

[clever gull]

Ok how to fix this

[rancid basin]

You've got -3

[clever gull]

@night cloak I was in top 10 and 4kills and I m in the crown but I didnot got the points

[turbid saddle]

When the season 9 starts?

[rancid basin]

2 days

[tame kindle]

@clever gull Did you play rush and or use a lotta meds? and how did you die?

[storm flume]

Please refer to this channel's pinned messages for further information, @turbid saddle:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

[clever gull]

@tame kindle all ways rush

[tame kindle]

well could you show the pentagon graph they make?

[clever gull]

@tame kindle ididnot get it what are you tell

[tame kindle]

show the kills and damage.

[clever gull]

Wait a minute

@tame kindle that has been removed from there becoz I played so many matchs

Can I show my statis

[tame kindle]

well I can't really help i would have been able to if you knew where you lost points in that match but it's ok.

no no not necessary

[clever gull]

@tame kindle are u from officials

[night cloak]

@clever gull if no one can help you here,u can still text the customer service

[tame kindle]

@clever gull No volunteering to help

[clever gull]

I text them no reply I m wait from 4 days

[tame kindle]

#chat or #pubg-mobile for Normal discussion

[clever gull]

In game customer service

No response

[night cloak]

@clever gull dont expect sudden reply,wait for like 24 hours or so and if there's still no reply..text them again

[tame kindle]

in the meantime you can refer to #481198147478224896 faq#3.11

[errant holly]

Will PUBG mobile allow the controller support for iOS users who will get the iOS 13 update that includes controller support? Or will that ban their account of said play me 😢 will get banned?

[tame kindle]

@errant holly Account will be banned

[errant holly]

Noooo😢😢😢

I’m sad now I was hyped for it too

[high socket]

How many teams will qualify in club open

In first round?

[tame kindle]

@errant holly Because IOS devices are matched with other mobile players on ios and Android it would give you an unfair advantage hence bannable

[clever gull]

@tame kindle and what about this

[high socket]

Anyone help?

[tame kindle]

@high socket on their website you can download a pdf which provides all the info

[errant holly]

Yeah that makes sense

[clever gull]

@tame kindle top 8. 2 kills -21

[night cloak]

Hii

[clever gull]

Top 2, 2 kills -29

[tame kindle]

@clever gull first of all please stop using this channel for such stuff, and i can tell by kills your friend probably camped his way to the top 3 in some he got plus because he might have med up or gotten lot of loot but in others he just straight camped hence he didn't get good rating for doing that.

[blissful leaf]

When Victor event ends?

[clever gull]

@tame kindle sorry😟

[tame kindle]

@clever gull many people who play currently overlooked that they changed the point system to favor those with high kills and less the survival one's

@clever gull Actually the medals also make sense he was playing squads he died early his squad carried.

[clever spire]

To much hackers in pubg mobile i hope in season 9 all get baned

[tame kindle]

#pubg-mobile for such stuff @clever spire

[clever gull]

@tame kindle thx for clearance