#questions
1 messages · Page 577 of 1
Please refer to subpoint 2.9 in #481198147478224896 for further information, @past plaza. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hi why was banned I haven't used the game more than three months
lol
Can I Send my UC in another account?
🤔
@past plaza Maybe someone used it when you were away.
@past plaza
But I think some people are transferring uc. 🤔
Hello there, do you need help?
@pseudo bolt that's not possible
No I made it long time and and was a random account so I just put the username, the only thing I remember is my password, can't i recover it by giving you my in-game ID and Name and the password of my twitter account? @night cloak
@pseudo bolt No, you can't send uc. But, you can send gift like- dress, royal pass etc.
@pseudo bolt As @olive pike said.
Random conqueror account?
Gift RP is over sadly maybe next season it will be available.
@pseudo bolt the option will be available at the beginning of the season.
@pseudo bolt gifting royale pass has end, but u still had to buy a new royale pass to gift it, u can not gift the one u had
You said you didn't use it for 3 months, how dud your account get season 8 conqueror? @past plaza.
Please help why my account was blocked
caught red hands
Imma let the pros take over too many helpers.

@grizzled pecan for that you have to contact customer support!
The Twitter account was hacked. I can prove that I didn't use the game
@past plaza kindly contact customer support.
@past plaza Well, your "account" was used to "violate" the game's ToS. The ban won't be lifted,
Please use #chat for further discussion about your ban.
I recover the account tensioning I can prove that my account was stolen but how do I reach out with the support to prove it
@past plaza from the game.
FAQ 6.1 - How can I contact the customer service?
You can contact the customer service via the game settings. Navigate to the game settings from the main menu and scroll to the bottom-left of the Basic section.
This-V
@night cloak heyy 🙏 🙏
Is there news about the ban for 3 months ??
@untold mason
@olive pike Good to see you
.
But this is not support, but Robert. I want to talk live chat
A customer service agent will talk to if they think ur issue is legit
@past plaza You have properly try again and again to contact with them🙂
Legit = real and serious
But how do I connect with a robot to support and not live chat how can I prove it😩
@past plaza just contact several times
If it’s not legit then they won’t consider helping you.
🇮🇳
but im not using any cheat -_- not playing with any cheaters !! wtf ban without reason ?! all servers hackers But the pubg mobile does not deter them or ban them !!
report ingame not work
you dont expect once you report the player will get banned
@jade valley it works. But slowly!
123 match he played
Very slowly
@jade valley
FAQ 5.1 - How can I report cheaters?
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:
- Username of the player you wish to report.
- Evidence in the form of screenshot(s) and/or video(s).
He finished all squads on novorepnoey then came to the military base and finshed my whole squad...on mobile servers please help us !
@slim vector
FAQ 5.1 - How can I report cheaters?
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:
- Username of the player you wish to report.
- Evidence in the form of screenshot(s) and/or video(s).
suddenly every hacker had his twitter/facebook hacked. sad life 😦
@night cloak your account is your responsibility and you agree to accept any punishment if you violate TOS, however there is a file claim button and the CS will help you if they think it is unfair
You were already answered several times nove to another channel now
Its impossible to get banned without doing anything, stop crying and admit your mistake and what does make you sure that you got banned for hacking?
good one @grizzled pecan xD
How some players have season 8 conquer frame while they're not even on conquer rank
@round spear conqueror resets every night 12 am UTC they might have been demoted to ace
@spring void i saw one he was on diamond V and he had it
@round spear
Players who reach the Ace tier and rank in the top 500 on their server will reach the Conqueror tier. The Conqueror tier is updated every day at 00:00 UTC. Players who can play 5 match in conqueror will get the frame (permanent)
@night cloak yeah know that
@round spear he might have season 7 frame as you can hold the frame for next season too
Hello there so here i can report a players foe cheating ?
@spring void brother it was 8
@round spear no Matter if he or she lose his rank after getting the frame. It's permanent
@round spear that is not possible to be rewarded without reaching in conqueror
Hi, how i complete this mission?
@gritty mason when there is a hastag in chat click on it a chat on that topic will open and you can send a message
Where i got hastag??,
@gritty mason you ccan type it in chat yourself and send a message it would appear in blue colour and would be interactive (you can click it)
Thx bro 😍❤️
Welcome feel free to ask for anymore assistance here
@tawdry geyser Not here!
FAQ 5.1 - How can I report cheaters?
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:
- Username of the player you wish to report.
- Evidence in the form of screenshot(s) and/or video(s).
Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:
- Username of the player you wish to report.
- Evidence in the form of screenshot(s) and/or video(s). @tawdry geyser
PUBG MOBILE
Anyway im gonna send it here aswell just in case
@jade valley for unnecessary comments go to #chat
@tawdry geyser sending it here has no use staff is not affiliated with tencent and cant ban anyone ingame
Just killing ppls left and right flaying over walls building etc
@tawdry geyser just as i said there is no use of reporting hin here noone has access ingame
The in-build report system kinda useless
JT
Check #news many hackers get banned daily but system gets too many reports it takes time @jade valley @tawdry geyser
So there is no way to report other then in game report system
yes and report ingame take time
uc hacker today
Lol
dono game username
can you send me a little
@merry sonnet reeport hackers ingame not here
@jade valley @tawdry geyser if you dont need assistance move to other channels
Wow so toxic trying to expose the hackers but seems even the mod here are getting paid for #@¥$
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Why is my account suspended for 3 months?
I did not break the rules
Ppls getting ban for no reason and cheaters are free lol nice job dave
Why High ping in Asia?
This mission is bugged or what, because i killed more than 12 enemies in los leones with AR and it's still showing 1,
Anybody know how to fix that?? @here
Useless channel
@tawdry geyser last warning otherwise i will mention a mod, please understand we cant ban hackers,
Your system banned my account for Direct 10 years with no reason. I was planning from season 2 and Spend a lot of my money but You banned my account.please I request you to Do A CrossVerification that why my account got ban. I never ever used any cheats etc. but still my account ban. so kindly unban me .My YouTube Subscribers are waiting for me😖
💎 Unique ID=5203092165
@open oracle it is bugged upvote i in #555492558428700682
@night cloak your account is your responsibility and you agree to accept any punishment if you violate TOS, however there is a file claim button and the CS will help you if they think it is unfair
@night cloak
@gilded venture please see the above two messages
@night cloak you can ask for help from ingame CS, if they cant help unfortunately we cant too
Hello, @open oracle !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
We are unable to provide assistance if you do not ask a question or state a problem, @open oracle . Remember to read through #481198147478224896 before asking questions in the support channels.
Hello @still notch My Telephone has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Telephone and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you
What I do now
My account level 70 banned 😭😭😭
I never violated any rule
But still
Plzz.anyone listen and help me😖🥺🥺
I’m not staff just a normal player helping peeps. Your problem is beyond our help and staffs contact in game support. @zenith jacinth
@zenith jacinth please note that your account is your responsibility and you agree to accept any punishment if you violate TOS intentionally or not , however there is a file claim button and the CS will help you if they think it is unfair, if they dont help dont expect us to do anything as well
You listen to us. We’ve given you answers now use them! @night cloak
@night cloak you have been answered that only ingame support can help you
But from There I get no reply from 4 days🥺🥺
@spring void so how can you help me ? Please i need your help please help me
@zenith jacinth please see my previous message and note that even the discord staff cant help you
@spring void are you Admin of this Group
@night cloak they will only reply if the case is legit
@night cloak no i am just a normal player like you
@spring void I am 100% Legit . Plzz anyone Support me to get my account back😰
We cant help as already stated please make a new account as an alternative way @night cloak
@spring void I spended more than 5 lacs money
@spring void ok , where is the button ?
Even admins can’t help you.
@zenith jacinth on the ban popup
Only 1 Week Left Why There Is No Beta?
@night cloak as stated you accept any punishment if you violate TOS according to game rules
No I not used any cheats
If I used then give proof
You can't ban anyone without proof
@median garden beta will be released when needed dont worry
@night cloak you have been answered 1 million times now move
@main peak please dont clutter this channel for nothing use #chat
of give this link in gernal channel
am i right
can i give this link in gernal channel @spring void
@main peak you have already been reported for dm adverts can you stop cluttering this channel now?
ok
@spring void but they didn’t help me
@zenith jacinth if they cant help you dont expect us to do anything
@spring void so now what ? My account from season 2 and i pay like 200$ on my account
@zenith jacinth we cant help unfortunately only the ingame support has power to do anything
@spring void if you cant help me i need to restore my purchases i need my money that i spent it on my account
Hey
I didnt use any cheating tools just i got ban because our government blocked the game and we use vpn to open it so i got ban because i used vpn !!!
@spring void sir !
Does million roses got unban?
@zenith jacinth VPN use is already not recommended and it is unlikely for you to be banned due to VPN
@shut token trust me you shouldn't ask this here use #chat
VPN can be cause of ban.
@spring void ok
Still a third party floater.
@spring void i told you i didnt use any cheating tools just i use vpn to open the game
Don’t use VPN. 
@spring void how can you explain that !
How many teams will be selected from South Asia Region Qualifing Round Of PMcO? Because on top 20 its all hackers so anyone knows exact numbers?
@zenith jacinth only cheating doesnt lead to ban, violation of TOS does, please avoid question here as even the staff cant help you
@still notch i need to open the game but our government has blocked the game on jordan so i need it to play !!!
@raven sundial 24
@zenith jacinth شو صاير معك 😂 😂 😂
Basically anything that runs in background pubgm hates.
@quasi lynx you are on emulator right? Get emulator role frol #613267301243944960
@pubg mobile sir my game have a bug in tdm team death match when I spray with any gun and then spray and control recoil I down my finger but game not take my finger 1st time then again I control recoil then its control
Plz fix this bug
Game I'd:-5105263281
Android:-mi 5a
I am saying that I have a bug in recoil controling
Plz fix this bug it's my humble request
@pubgmobile @pubg mobile
Thank u
Especially ones that edit game files.
@spring void y
@quasi lynx english only
There are at least 2 people who want to falsely report my accpunt with the name noplesnono pls dont believe there reports i only landed them in a bad place on erangel now theyre gonna report me
alright help me ffs
@bold abyss report bugs ingame or in #555492558428700682
@spring void i didnt violate the game rules or your policy !
@lime juniper
@quasi lynx اكلت بان ١٠ سنين بدون اي سبب بس عشان بستخدم الفي بي ان
Hello, @bold abyss !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
We are unable to provide assistance if you do not ask a question or state a problem, @bold abyss . Remember to read through #481198147478224896 before asking questions in the support channels.
@quasi lynx cant you understand this place is for mobile support for emulator go to #emulator-support
@zenith jacinth english only and now move or you will he muted
@spring void im playing on phoniex
Thank u for telling me
No problem. Have fun!
@spring void i didnt violate the game rules or your policy !
@spring void i just used a vpn !!!
Abood listen to me first.
@quasi lynx doont mention error for nothing
Dont play on phoenix use gameloop or you will face this issue also use for emulator related issues #emulator-support
@still notch im listening
VPN is considered a violation to the games rules.
@still notch but the all of Jordanian uses vpn !
@night cloak sorry for ping but can you deal with @zenith jacinth he isnt agreeing on moving from this channel and wants support regarding banned accounts
He has been warned several times already
Since it’s considered as a third party application using it can get you banned we can’t unban you neither can community staff. Also the system is coded so literally if it smells fishy business it will ban you.
@still notch so i need to restore my account or restore my money
You could try applying for a refund if you wan’t your money back in the Store that you used to purchase UC since you’re already banned it won’t get you banned.
When the Pubg company does not distinguish between the fair player and the cheater player , it will lose the trust of customers
I got a three-month ban for no reason
I think the reason is that there is a bug in the graphics after the new update of the emulator
When I changed the graphics settings to a smooth, the glitches disappeared, but minutes later my account stopped
So far I am waiting for a response from the game's support
@still notch i got banned i cant restore purchases !!!
@gilded venture
@gilded venture you have already been answered
I got this go chill. @night cloak
👍.
What kind of platform are you using? @zenith jacinth
@spring voidwho are you
@still notch iphone 7 plus “ IOS “
This is not an answer I did nothing
What is my fault to wait three months ? And why support does not answer ??? Why don't you care about customer problems !!!!
Ok i will guide you how to refund.
@frosty shore a normal player like you
Ok,fine
@gilded venture the ban popup states your issue
I will send you link in DM’s is that ok with you? @zenith jacinth
@zenith jacinth staff cant help only ingame supprt can
@spring void all time he gives me the rules ! So i need to talk with him !!
Just he gives me a choices
@zenith jacinth yes a bot will help you mostly
@night cloak sir !
Ok i will send you links follow these closely and you will get refund. @zenith jacinth
@spring void i need someone to help me , i dont need bot to help me !
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.
Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. Consider yourselves warned @zenith jacinth.
My account has been banned for 3 months because I changed the date change. My account has been banned for innocence. I demand opening. Game ID: 522558569 Please check if you are innocent.
@zenith jacinth Tencent is a joke and there customer service is poor. I have same issue
@torpid elk
Meliodas No effect to the game
@spring void kindly check your dm
Hackers dont banned. Me change date and i m banned
Yeah but system is automated if it picks up something malicious is happening it will ban you. So the only legit way you can hopefully get yourself unbanned is by following what is said in the photo above.
We can’t get support from in game customer service and we can’t get help here too😂😂 what a great company 😂😂
Read before you type.
Please help me @Meliodas @still notch
Scroll up to what Arc said. @ember pilot
What should I do
They have bots on the name of serious Customer Support😠
Try to contact in game customer support try as hard you can.
@still notch everytime I contact them they close the conversation without saying anything
I don't even know who mad gonna try this game after 10 long years...lol
I send mail but always get the same answer
@ember pilot
The best way to contact customer support is- select issue regarding event rewards, and don't tell your problems. Just say"i need help". A Agent will contact you within 24 hour!
(Personal experience) 👍
The tier reset is well enough punishment for hackers
I contacted them once i got a reply instantly. But that was for a item purchase.
Ban hackers don’t even bother to unban them.
@night cloak i will try this thank you
I also got banned for no reason when I was just in the training area
I would personally IP address ban them.
F
Heard someone saying abt smth called gfx tool. Will that thing get u banned? (First time hearing, no clue what it is.)
The f thing is that the friendlist really sucks on ban
The automated system gives you ban if get reported from more than 1 squad no matter if you are cheater or not
People always come here to lie and say they did nothing but the truth is the system doesn’t judge by stats. But how things are going when you are running the app. If something manipulates the files u are screwed.
@tender owl kindly read #481198147478224896
Ohhh ty
It doesn’t just say oh 4 people reported that guy ban him! It probably just make’s the system do a more thorough check.
@still notch That's the reason now a days more than 50% of the users...sorry hackers enjoying the noob PUBG..not the legit users...I totally understand how super powerful these anti cheat systems are
GFX tool basically unlocks better graphics and frames by manipulating the game data also considered as a third party app which can get you logically banned if it picks it up. Also it can be known as a injector or a plug in basically same as what hacks would look like being inputed in the system. Think of it as graphic hacks. @tender owl
I’m a legit user haven’t seen a hacker this season and i’m ace every season so i dunno if your joking but if you play emulator i guess it’s a different thing. Also anti cheat built by a human people who make hacks are basically human also all it is is a elaborate game of chess in the dev world. Don’t worry they will reach cheater free eventually. Let’s chill now since this area is made for support if you wanna chat you can head to #chat or #pubg-mobile. Thx. @subtle summit
why tencent is so laggy ?
@still notch my pc is not that bad and i'm not using laptop
Specs. And what settings are you running in the game?
@still notch don't worry about the specs they're good
@still notch don't forget to mention!
2k highest settings
I feel the game laggy in close fight @still notch
Then how am I supposed to help you if i dunno what you running.
And when there is more than 2 squads landing on the same area as my do then I always encountered render issue @still notch
Any fix for that buddy
Ikr. Even i suffer from that since i use a really low spec device only fix is buying a better one. @subtle summit
@still notch
CPU : Ryzen 9 3900x
CPU Cooler : Kraken X72
Motherboard : MSI MEG X570 ACE
SSD : Gigabyte AORUS NVMe Gen4 M.2 1TB PCI-Express 4.0 Interface High Performance Gaming, Full Body Copper Heat Spreader, Toshiba 3D NAND, DDR Cache Buffer, 5 Year Warranty SSD GP-ASM2NE6100TTTD
Controller: MSI FORCE GC20
GPU : RTX 2080Ti "MSI TRIO"
Ram : 32G = 2 * Team Dark Pro 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Model TDPGD416G3200HC14ADC01
Case : NZXT H700i
PSU : Seasonic FOCUS Plus 750 Gold SSR-750FX 750W 80+
Monitor : PG279Q
@still notch lol...then I am not the special one😂
@fair flint Bro, please don't let me feel guilty😂 😂
@subtle summit why ?
Here do this for me. Open cmd and type in systeminfo . @fair flint
@fair flint You have an excellent build dude
Then send me a pic of those specs.
@still notch Do you think someone hacks & unban one's id from 10 year ban??
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @fair flint.
Don’t run highest. Just run normies with high frames. @fair flint
@still notch These days, there are so many YouTubers who claims to unban one's pubgm id
i reinstalled it
@fair flint bro go to emulator support
@fair flint Yeah, do fresh installation on a regular basis every month for better performance
@fair flint #emulator-support
@olive isle okay , thanks for telling
You might as well make a new account and just be normal don’t use anything play original like me. Then you won’t have to chase people saying that your banned. Since you haven’t done anything wrong.
someone pls help me
@fair flint get emulator role
Run auto since it will adjust to your specs. Never exceed your limitations. @fair flint
meiodas pls help me
i play in korean version of pubg mobile i downloaded it from taptap
but cant access all features like events
it is limited in korean
Of course it is limited to korean since it’s korean version. 
Download global then i might be able to help you.
but some users who downloaded it from playstore with help of vpn theyhave access to even background theme
in game which is not avialable in korean version
VPN is not recommended and can get you banned.
@rare muralyes, you can use vpn to get access to the events, which is not recommended
If you scroll up you can see someone who got banned because of using VPN.
i m saying that is there any difference betwen korean version of taptap and korean version of playstore
@rare mural both are same
some events require the use of korean vpn
@still notch nvm i fixed it
now pubg at the highest settings take like 30% of my gpu and around 8% cpu
also vpn will probably not get you banned, they just say you might get banned so you won't use it

since many of friends downloded from playstore via vpn hey have all access to all feature but taptap users have limited features
25-30%
at 2k
hdr - extreme fps
anti aliasing
shadows , etc :
2k?
Scroll up someone did. Enough smol talk lets help some Buns. 
oh nevermind i didnt see the above picture
it said in the ban message they were banned for VPN?
@rare mural I confirm you. They are same.
If someone says "I got banned" and just happened to use a VPN then that's not necessarily the cause

dude then how the hell my friends are getting more events feature even background images of game which is not available in korean version but when u download korean version from playstore via vpn all features are available
well then download korean version from playstore
@runic niche 1440p
problem solved lol
💯
Hey pubg mobile developer can u guys please ban these guys they are hacking and I have video proof also
bro hacking is common nowadyas
Hello, @compact bone!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
no one can help you with that here, just report them @compact bone
yep
how can delet the pubg from my facebook and link another pubg in facebook? ?
@untold mason you can't. if you live in EU you can delete your PUBG account and make another one
No, I want to link pubg to my Facebook account 😐
@rare mural If you don't need support, move to a discussion channel.
@untold mason then press link in the settings
When I link to account my old account opens
Hello .. My account was banned for no reason !!!
@untold mason you can't unlink your account
Do not need such information here, kindly avoid it @rare mural. You can report them if you find them hacking.
Please refer to subpoint 2.9 in #481198147478224896 for further information, @weak portal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@trail tangle
@runic niche thanks bro
@vital sluice pls help me he bullies me by showing me is hacks
i m going into depression
Unfriend him. Feel free to use #pubg-mobile or #chat for such discussions. Can not further assist you here in this channel.
report him
@vital sluice Hello .. My account was banned for no reason
Please read to the message from @storm flume above that mentioned you.
logan can u provide me linkk of pubgmobile indian server
@rare mural it's in #613267301243944960.
hi
@vital sluice Read then what?
Make sure you report them. Check #news @strong thunder. They do try their best.
#481198147478224896 2.9 @weak portal.
@weak portal then do what it says lmao
Hey, @gleaming hazel. How can I help you?
How can I talk to the company?
You can contact the customer service via the game settings, . Refer to subpoint 6.1 in #481198147478224896 for further instructions.
I allredy reporting this so many hackers this season non of them baned coz I again faceed same hacker others day
Hello, @strong thunder!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Damn you .. I spent about $ 15,000 on my account and now it has been banned and those who use the hack so far have not been banned
I take that and I want to return my account
Yup they r hacking 100% high jump car fly what is this ? Whole sqd killed by headshot using uzi
Pubg noob u can't do anything
All we can do is report. Thank you for reporting. 🤷
logan can u help me i have been banned since 1 year from indian pubg mobile server
TDM: Spawn protection, enemies Shouldn't be camping our spawn, unfair and increases the amount of campers
if nothing is done, COD mobile will win
Well it's hard to spam when banned, yes, @rare mural
@last ridge Well you have a 5 seconds shield when you spawn
So you can actually kill the spawn campers
And CODM is the same devs, so 
no people camp IN our spawn
How in Match while I'm not?
they sit right behind our spawn point, not fair
then theres spawn lag
i was telling that since i been ban i have stop spamming on other discord channel i realsed my mistake and have stop sppaming now can i get unban
from indian discord server of pubgm
@last ridge Yes, you can kill them before they can't shoot you back since you have a shield
@rare mural You'll have to contact the admins there, not here.
@dense ridge Just restart the game.
how? when i spawn it lags for a few sec, i cant move or turn and im dead, enemies shouldn't be allowed IN our spawn
try bullet force, conquest mode, they have it set up right
cant shoot in enemies spawn and youll die if you stay too long
@last ridge spawn location campers in codm are more than in pubgm
bro @last ridge stop playing on old devices i play on samsung galxay note 9+
Note 9*+*?
Samsung Galaxy S8 Used to run well, until the updates
hi
Do factory reset, note 8(same CPU as s8) run it 60fps no problems at all @last ridge
too much stuff i oughta keep, its ONLY tdm that has lag
bro i m noob
I have problem with enter PMCO FALL 2019 qualification round I cant play it
my team just got eliminated yesterday from pmit
@dense ridge Factory reset isn't the best solution, it's really radical and is last resort.
@last ridge Just make sure the game is the only process running.
@rare mural Just contact the admins of the indian server, we can't help you here about other servers.
and pmsc
@ionic cloak all info about PMCO is in the pinned messages.
@glossy sable when any device gets older, it start getting hidden viruses and extra unnecessary data which slows the device down, the best solution to them is backing up important (only important) data and factory resetting the device.
lmao i wouldnt suggest factory resetting any device unless you wanna sell it
@glossy sable am new in discord can you told how I reach it😅
Please refer to this channel's pinned messages for further information, @ionic cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@dense ridge The unnecessary data is only bothering when you need storage, it's data not process. Again, a factory reset is very radical and as BiriBiri said unless you want to sell your device there's really not need in doing it.
Problum in game loop my 3 ac bannd without any resan
@naive furnace #481198147478224896
This data creates processes. viruses, malware and many tracking applications slow the phone down, especially in android, factory reset should make everything in good condition @glossy sable
I'm talking about this after personal experience
that also means you delete everything on the device*
factory reset wipes data, could lose pubg acc
Problum in game loop my 3 ac bannd without any resan
@last ridge nah
I said back up important data first
your account data is stored on google, not your phone, unless you use a guest account
Do you have time to go and check everything on your device files using PC to get rid of those data?
im not factory resetting to fix Only tdm lag, plus i have too many vacation pics i oughta keep, about the treasures event, is the draw just not happening?
pretty tedious tho, considering you have to set up the entire thing again, no gurantees pubgm will work better either 🤔 @dense ridge
@last ridge no unless you're on a guess account you're not going to lose it
I tried it, and many people do and have good experience afterwards
@last ridge you could just slap all the important data on an sd card 🤔
then again im not gonna go through the process of recustomizing my entire device again
meh, only tdm lags, rest of pubg is fine, not worth in my eyes
im just waiting for those draws
Then enjoy slower software (not only in-game) and faster battery drain
well, his device isnt really slow
if it only affects tdm, its likely just the game
doesnt make sense when a big arena in classic mode loads fine when tdm doesnt

Well the device isn't as fast as it should, he might not recognize slowing down ,but I'm sure his battery drain faster than before
TDM is actually lagging
Its only happend when bike stucks in to any building due to hi speed
I jusy get irritated with the lag and closed the game
noice
And uninstalled the game sin/tan it was lagging
Wise factory reset will guarantee the best experience the device can do
@dense ridge it doesn't
sin/tan = cos 
Haha
Hey @spring void🙏 🙏
Plz help
@naive furnace how can we help u
@olive pike hello!
My ab baned with out any resan
@naive furnace please note that your account is your responsibility and you agree to accept any punishment if you violate TOS intentionally or not , however there is a file claim button and the CS will help you if they think it is unfair, if they dont help dont expect us to do anything as well
Keep ur game bug free its hapend due to bike bug
@naive furnace you exploited bugs for advantage it is your mistake
Not..... its hapnd exidntly
@naive furnace the ban is of 10 years? Or temporary?
pubg mobile
@jade valley stop spamming i am asking you again, your account has been banned this doesnt mean the game is dead
how you are ?
@jade valley you can keep talking about this in #chat , i dont know why you send this in support channels after every few hours
First 10 minutes.... then after 10 yrs
Noone
@naive furnace Should have come here after the 10 minutes suspension, now it's too late.
@jade valley If you don't need support move to a discussion channel.
@spring void stop interfering with everything plz
@jade valley How are they interfering?
Stop spamming please franckcastle is a staff member he said the same
Any other way
ok he os moderator > and you ??? what ?
@naive furnace no staff here is not affiliated with tencent so they cant help in this situation
@jade valley i can provide assistance if no one is aavailable please go through #613267301243944960 and lets move to #chat
Where to go plz sujest
@naive furnace in settings bottom left corner there is CS
Hi
@young grotto how may i help you?
When I Try To Login
A Ban Notice show
On 30August,2019 This Notice Appears and It says that account unlock on 2029 year. I respect your every Rule and Policy and I Never Ever Violated Any Rule . But Still Your System Give me ban Of 10 years.
I Was Playing From Season 2, and Spend A Lot Of Money In Your Game.
I Would Like You to Do A CrossVerification Of My Account because my Account Banned for No reason. As I am a YouTuber with a 558k Subscribers family and My YouTube subscribers are waiting for My account back.
Please Solve my problem.
Unique I'd of My Account= 5203092165
I want To Play This Game My Whole Life and Enjoy your All updates like BRDM Vehicle, Erangel 2.0 . So Please Unban My Account as This Is very urgent.
Please Investigate and Help Your Legit Customer. Keep Growing Pubg Mobile ❤️
Regards
-: Vflick
Hello
@night cloak We can't help you about account bans.
Use the File Claim option if you feel it was unfair.
@steep solar Don't advertise here.
My account is hacked can someone help 😔
Hello! Let me explain what happened. My Twitter account got hacked or something like this because i can't log in with my email and password and today i observe that somebody connected with that acoount in my PUBG mobile acoount. I've tryied a lot of methods to recover my Twitter back but i couldn't because he changed the email and phone number. My PUBG mobile account was first linked to Faceebok (that's how i can connect to PUBG mobile account right now). Can somebody help me to recover my account back? I can prove that Twitter account was mine!!
Someone else logged in his Twitter account to my account and my account got hacked😭😭
@night cloak The leadership will be reattributed after a few days.
@spring river You have to contact the social media's customer support, we can't help you about it here.
@brave karma Same, read above.
Help Me
@glossy sable can u find out who logged in to the account from his Twitter account
Then I can easily contact with social media service
@spring river No I can't, only them can
https://help.twitter.com/en
@spring river @brave karma
Go there.
Is the game pubg at the end or not because I want to ship Royal Bass more than 3 season and nothing
I lost my account, I wrote to the support team, but they did not answer can you help me @everyone @neon patio @grizzled lark
@spring river i still can't solve with social media's customer support :(
please tell me what to do if you stole a game account?
Customer service is a lie
Does technical support help restore access to your account if it’s been hacked?
Any mod here?
U guys have any plans to fix the hacks proplem??? I mean i am in ace 4500p like every single game we see at least 2 people can fly ....@everyone
there is no technical support on Facebook
@night cloak What do you mean with "The leadership will be reattributed after a few days." You can help me with the problem?
will anyone help me with my problem? Why is there support for discord?
Anyone know anything about Pmco 🥴
@night cloakdude i told u in every single game in all maps ! Specialy in high elo ... thats just about people who walk fast and fly ... u should rly delete that spectate option tell u find a way to protect the game!
Okay tyyy! If it’s not there who do I ask?
@night cloakthey use hacks on pc then spectate the main account to see enemys
I mean #questions
Hello! Let me explain what happened. My Twitter account got hacked or something like this because i can't log in with my email and password and today i observe that somebody connected with that acoount in my PUBG mobile acoount. I've tryied a lot of methods to recover my Twitter back but i couldn't because he changed the email and phone number. My PUBG mobile account was first linked to Faceebok (that's how i can connect to PUBG mobile account right now). Can somebody help me to recover my account back? I can prove that Twitter account was mine!
@night cloaklike a big combany like tencet cant dely the spectate like 5 mins or what
@night cloak how’d u know that was the question I was gonna ask
yeah but thank you!
Hello! Let me explain what happened. My Twitter account got hacked or something like this because i can't log in with my email and password and today i observe that somebody connected with that acoount in my PUBG mobile acoount. I've tryied a lot of methods to recover my Twitter back but i couldn't because he changed the email and phone number. My PUBG mobile account was first linked to Faceebok (that's how i can connect to PUBG mobile account right now). Can somebody help me to recover my account back? I can prove that Twitter account was mine!
Youre welcome @pure schooner
@brave karma nobody will help you here. the channel is designed to communicate, but not to help players
@night cloakwe see what they are doing ! Dude mayne u dont realise how big the proplem is ... the TOP 100 in all servers are ALL HACKS
Hellp Me To LOgin
@night cloaki spent like 3500$ on my account if there is no plans to fix this just tell me plz so better for me to not spend more or find another game
Me Also
I Also Spend Thousand Of $ But Tencent Ban My Account For 10 Years
I Not Use Any KInd Of Hack Cheats Plug ins
Can anyone help me with we chat verification
Selamun aleyküm
Can u screenshot the ban message and send it here please? @night cloak
Türk yokmu
And Then I Use Another Account For Buying Uc They Also Ban My Another Account For 10 Years WFT
How can i help u @wanton ledge
First Help
Doesnt look like a ban..
Do somthing with hackers
😂
game is COMPLETELY screwed, keeps RANDOMLY changing my sensitivity making it either too fast OR i can Barely turn AT ALL
I cant play anymore .. and you guys cant do anything with hackers?
They make us fkn angry
Many players leave this game bcz many hackers
Report them in game or send video to Customer Support of "Hackers"
I did it many time and nothing happend
Take a while to ban hackers
oh and tdm enemy damage is still broken
enemies kill me in 3-5 shots, yet i hit them 10+ and they somehow dont die
Better weapon?
They fly car and high jump and use many thing with hackers
Like norecoil and magic polit and good view
And pubg support cant do anything with them
akm.........
Ak can kill in a few well placed shots
Wait A While I Am REeinstalling
@red plover
Just play a different game mode...or map
@night cloak ping or device
mmmm i think not, its every single match and classic matches dont have lag
I become so angry sorry for my speach but you guys must do somthing with that kind of hackers
Device @last ridge
We aren't devs...
Samsung Galaxy S8
I did many report everytime i killed by hackers
And i addedthem and they still play with hackers so where is support ?
probably your device issue
runs classic just fine, but tdm? F no
I Use Note 10 Plus 5G For Only PUBGM
Can you run extreme? @last ridge
Why tf would u add them?
Yup Ultra HD Extreme
ultra hdr+smooth
@scenic laurel man .. every map has hackers
Every mod have hackers
Everywhere i killed by fkn hackers
@red plover
Change servers then
@scenic laurel can you help with we chat thing mate?
Why you cant change anticheat ?
Cus We arent devs
hello
then how does this happen with every single opponent its not on my end cuz everything else is perfect, TDM is broken
Why you forced me to play with other server
My ing is high at other servers
how do i get content creator?
@night cloak can you help please?
@tropic umbra
I use to have wechat but deleted it and at school atm
@scenic laurel so tell me how to connect with them ?
I need to talk to developers where can I contact one
@night cloak so restore me access to the game account in the game, I don’t need a Facebook account at all
Doood please help me with we chat verification tf is that
no, just i shouldn't have to put TWICE as many shots into 1 guy fir a kill when i die in under 6 shots by m4
Tencent You Made PUBGM Thats Good But Please look To People Probems
@red plover
Devs are not in this server,The closest things u can get to a dev are the community team but they 90% won't respond...Im not forcing anything I'm just saying try going to different server if u don't want hackers ot something
i need content creator role
@night cloak can you ?
Gun damage was significantly reduced, but more seems as if it doesn't affect enemies
@red plover NO ONE CAN HELP YOU HERE JST REPORT THEME THEY SAID
Hi
i watch my teammates hit people 10+ times and they die to
Hackers everywhere bro and we hate that 🙂
@whole crypt
I think still work in progress,Try DMing someone like Error 403 tho
Ok thanks to you all ..
403?
admin
oh oke
@night cloak is it okay if I send you a record of them ?
send recording or stuff to CS email
@whole crypt the content creator program is under rework and does not accept any more requests till further notice
Ok thanks
Using gfx will give ban gfx from playstore?.?
There IS
No discussions.
awww
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @broken pebble.
@night cloak please note that your account is your responsibility and you agree to accept any punishment if you violate TOS intentionally or not , however there is a file claim button and the CS will help you if they think it is unfair, if they dont help dont expect us to do anything as well
Bro Listen I Contact To You In Game Chat But Notting Bro Please Please Help Me Please
@tough narwhal
2nd Account
@night cloak they reply but it takes time and several tries
We do not deal with banned accounts here, @night cloak. Read the pinned message for further information.
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Both your accounts were banned this means there is somehing wrong it cant be coincidence @night cloak
WFT Please Help My Dear Tencent Please
please help me @tough narwhal
us: we cant help you
@night cloak: help please
us: we said we cant....
@night cloak:pleaseeee
us:what?
Bro Check My Mobile And Pc If I Uses Hack Ban My All Future Account Permantely Check It You Not Aggery With My Problem
My account is classified and I don't know why @spring void
we cant do anything about it @night cloak
@night cloak you violated a TOS otherwise both accounts will not be banned
Ok Fine So I Play Fornite Or CS Go Etc
@shy plank & @night cloak:
https://discordapp.com/channels/393088095840370689/481200416349224980/618113356141953034
Hi
We are unable to provide assistance if you do not ask a question or state a problem, @shy reef. Remember to read through #481198147478224896 before asking questions in the support channels.
@night cloak ؟؟؟
I have a problem with my accounts
Ok Nice Bro Good Bye And Take Care
you too @night cloak
Hello
Hi, i have recording of a cheater. Where can i post it to ensure his ban?
@shy reef what is the issue?
Hello, @young yacht!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
I have linked my accounts to PUBG Vietnamese and now can’t login to global version
You cannot switch back, unfortunately, @shy reef.
What if I say PLEASE
can someone help me restoring my hacked pubg accouny
Time to leave Gaming on Mobile
help my @night cloak @spring void @tough narwhal
Download the VN version, login and request an account transfer to global version to their ingame customer support, @shy reef
My internet speed is good but still i can't play
Go to login screen and click Repair client option, @rustic sentinel.
Notch issue
I'd - 5134301748
Smartphone - pocco f1
i use hack vip and i got ban whjy?
Seriously
@ebon holly it has already been mentioned in #616241276353773588
why not? @woven atlas
@night cloak you can also get banned in server if you message this
@spring void ؟؟
@shy reef it is not possible to comeback your only hope is ingame support of VN version
@shy plank i have already answered you
You are from Pakistan right?
Why block my account @spring void
@shy reef don't know why it matters but yes, please use #chat for offtopic
@shy plank trust me no one here blocked your account
In the game Ppgi @spring void
Please avoid going off-topic. You can have unrelated conversations in #chat.
@shy plank yes it is blocked in game from ingame staff not from this discord staff please contact CS
My account is 5136177213
@shy plank no use of sending it here
I didn't do anything. @spring void @night cloak
@cloud wraith please note that your account is your responsibility and you agree to accept any punishment if you violate TOS intentionally or not , however there is a file claim button and the CS will help you if they think it is unfair, if they dont help dont expect us to do anything as well
I am my account 20 months
Where is the beggar @spring void
I repaired the game but it didn't help
@spring void please help me. 😭😭
No one said my pockets gives you the form of this link and I do not know what program gives you corsets
@shy plank what beggar? I have already repleid you
@cloud wraith what? Can you explain
Bro If You No Unban Our Account So What We Not Un Ban Our Account We Use Scripts To Unban Our Account
Where is someone laugh at me said gives you redeemed
@spring void Where can I inquire about attending my account for no reason @night cloak @night cloak
@shy plank All Truth
@shy plank ingame CS located in settings bottom left
@spring voidWhere is someone laugh at me said gives you redeemed
Apna Time Aye Ga
@cloud wraith i cant understand you, get the role of your regional language from #613267301243944960 and head over to its channel asking someone for help
I didn't do anything you can see yourself, sir @night cloak
@night cloak English only please
@shy plank neither me nor @night cloak and anyone else has access ingame to unban you
I didn't understand you @spring void
@shy plank no one in this server can unban you
@cloud wraith go to #613267301243944960 and then react with your country flag and go to #481206330611204117
So what is the solution @pro So what is the solution @spring void
@night cloak you will be muted if you encourage hacks

@shy plankthere is no solution you violated game rules you have to accept pubishment consider making a new account
🍿
You can send me this program please @spring void
I Am Not Use Script But Only I Request PUBG Mobile To Unban My Account It Is Not Good To Use Hack To Un Ban Account
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@night cloak Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
But my account spent it $ 2000 @spring void
You In Game Messgeing Is Problem
@night cloak buddy, what part of "we cannot do anything to unban you" do you not understand
ı was banned because of a windows date change. I want help
you are not bannding the hacker only you people banned pro player
@night cloak changing ur pfp might help now

@night cloak Tell Me If Your Account Is Ban What You Do
But my account spent it $ 2000 @spring void
@night cloakClick the file claim button and wait for response.
Bro Listen
@night cloak Please avoid repeating it. Move to #chat for further information, as we have told you what to. Do. Next.
@torpid elk @main peak @night cloak @shy plank please note that your account is your responsibility and you agree to accept any punishment if you violate TOS intentionally or not , however there is a file claim button and the CS will help you if they think it is unfair, if they dont help dont expect us to do anything as well
My account got banned cuz i cheated.. Help
RT々 Felep#9769 was muted | Spamming the same issue again and again in #questions.
@spring void Oh Bro I No Use Any Hack So Why You Ban Our Account
Hello
i have some problems here
i want to play pupg on pc
and i can't install it
it always says to me field to downloud
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @peak lintel.
i click on file but pubg support didn't give me not a single problem
Yup i banned your account..
How many times do i need to tell you i cant ban or unban anyone?
What You Say
@spring void give his account to me😊 anyways i am out.. Night
@peak lintel go to #613267301243944960
Call Any Tencent Service Provider To Help
Only Last Line I Say That If Your Account Is Banned For 10 Yers What You Do
My PUBG Lite Account Also Banned For 100 Yers WFT
It Means You Are Here For Make Money I AM Right
yes this is right
same here brother
Bro If They No Solve You Issue So Let Thay Go Home And Sleep
yes i yhink wo all leave the game motherfcker
WFT I Am On Ace It Is Our Hard Work And They Ban You Account
i was on ace
yes same here bro
they banned over account for no reason
Me Also Ban With No Reason
They Ban My Two Personal Id
i buy royallpasss tomorrow and today i got banned
@night cloak they are all money maker
they played with us
the game will called as hacker game not a pro gamer
becuase they are not working on hacker ....only they banned pro player
ok
A many of hackers and this game will fail as soon as possible bec of bad supporyt and banned issues and unlinking accounts
yes you are right
over here there is no competion of game thats why uselesss supporter
PUBGM @night cloak @main peak
@night cloak yes
yes
Yes All Truth@misty tendon But The Main Problem Is They Ban Those People Not Uses Hack And Thay No Ban Who Uses Hack WFT
when call of duty will come then
they will ask for feedback
when cod come i only play this game
right now there is no competion thats why they are not doing anything
Me Also
I Am Sending You Message For Remember We Play Tommoro PUBGM Ok Good Bye Take Care AOA
start a riot?
Yes many of my friends git banned without any hacks and iam lost my account and the support team doesnt make to mr any thing and o senf a many of evidence and then my account is lost for ever @night cloak
:0
The custmor support should open unlinking account
No Bro No Hope
@night cloak @main peak @night cloak @misty tendon please leave this channel if you have intention of cluttering only 😐
You can use #chat
Ok Sir G
@night cloak use #activities
It is not your business pro .. u here dont give any one help .. so SHARAP !!
@rocky verge please use ENNGLISH ONLY
@night cloak sweet dreams man 😇
@misty tendon @night cloak why cant you understand MOVE TO #chat
@spring void can u tell me what kind of help you give to us ?!
What help can i give you if your account is banned? No one here will help you regarding that @misty tendon
I told you all that was possible so there is no use of continuing discussion
hi guys i completed all miramar missions in treasure hunt and i try to collect the box but i cant
i mean the big box
I lost my account 2 months ago and i cant return my account and the custmor support doesnt help me also .. and now i make a new account and the facebook is permanently disabled and the only access into the new account is game center and now i get a new android phone how to linked it with google !!!!!!
@spring void
@misty tendonok then wait till they respond you
@misty tendonfrom customer service
@misty tendon they can not do anything for you, they can not unlink the accounts
I need space to link any thing else behind the game center
@misty tendon unfortunately you can not
Im cheater how do i report myself
@night cloakchat with customer care
ok imma try
But i have all the evidence about my account iam just need one more link to my new phone the google !!!!!!! @junior plover
there is one hacker i have his player id
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@toxic wave
hello I bought a royal pass 8 I played 2 3 days and they banned me with a muffot I did not know how to write to the developers please help me
i to o buy a royall pass and got banned
help help
i got baneed today witch no reason i was playing witch my friend
WTF banned for 3 month!! Atleast give us a freaking proper reason of ban . I had just ended quick match and got "Your account data has been changed!" and then when logged in again this popped up. I request unban because I was not using any cheats/3rd party software
and neither was there any team killing
3 month ban = u just installed 3rd party toll and it was running in background
please check #emulator-support , alot of ppl are getting it for no reason
@fiery dock Actually no.
@meager wagon Investigation is ongoing on the recent 3 months ban wave.
any admin ?? i need help !
Instead of banning hackers they ban innocent players 
@glossy sable alright thanks , please ping emulator players once there's any update on this topic
👍
My PUBGM I'd got hacked and now I'm unable to login through global vision. I need help someone please help me.
I need help please help me☹️
Hi guys ,, my acoount got hacked and the hacker linked a gmail account to it .. how can i remove that gmaill account from it .. please anyone from support help me 😢
hi my freind got baneed today witch no reason he was playing witch my
@vestal nacelle cant u read what i sent u?
@slim quarry they cant unlink it...
But what should i do ?
@misty moat Don't ping community team.
ok
@slim quarry nothing :/
im soory
any help
i swear he is dont use hax
he keeps on openning the account
@slim quarry You can't "unlink" an account. However if the account isn't yours you can contact the in-game Customer Support and ask them to revoke access to that account.
Use those exact words or you will get ignored.
ربي يعينك حبيبي زيد
how unlink the facebook !! because my facebook hacked again 😦
Many people got hacked nowdays wft
@glossy sable so you can do somthing
@untold mason Recover the account from the Facebook Customer Support.
@misty moat 10 year ban?
@grizzled raft people are clicking on a link which leads to free UC(fake) but it's just hacks there Facebook
yes
No dude @olive pike
my facebook got hacked
then he joined the game by it and linked his gmail account
@misty moat We can't help you about that here.
Read the Terms of Use and if you feel the ban was unfair use the File Claim option.
@glossy sable is dont answer
@slim quarry its your problem for giving away your fb information
Hey guys whats up uhm is it possible to send de script files from pubg hacks to anyone?
@slim quarry Be sure to secure your Facebook account before doing what I told you.
@misty moat It can take weeks, be patient.
Don't answer
i recovered it and all is fine now
@glossy sable but is unfir
@slim quarry Follow my instructions above then.
but on pubg i cant unlink the gamill account
@slim quarry your facebook and even your pubg mobile account is your responsibility just contact the customer support in game and ask them to 'revoke access' to the account
@misty moat We can't help you here, your only option is to file a claim.
Complaining here won't change anything.
any other place
Where can i find it .. sorry @glossy sable
@slim quarry You can't "unlink" an account. However if the account isn't yours you can contact the in-game Customer Support and ask them to revoke access to that account.
Use those exact words or you will get ignored.
@slim quarry FAQ 6.1 - How can I contact the customer service?
You can contact the customer service via the game settings. Navigate to the game settings from the main menu and scroll to the bottom-left of the Basic section.
@olive pike Don't interfere with staff, thanks.
MMM@glossy sable
@misty moat Yes?
@glossy sable t'as une minute ?
._. lol okay not gonna say anything have fun
@glossy sable I can't have tried too much but I couldn't return it .... I secured my account but it was retrieved by the hacker , Because he hacked my basic emile ! But I linked it to Google Account
@glossy sable any other option for unbaned my acoount
@echo radish Go to #613267301243944960 and react 🇫🇷 to get access to #481206659377790976.
Ping me there when you're done.
@untold mason He hacked your what?
@misty moat
10 year ban?
yes
There is him he just added me from his main account and told me he will never unlink it again ,,
@misty moat Unfortunately we can't help you about that. Your only option is to use the File Claim option.
how much long time to anser me
PUBGM need to bring S4 RP appearances back in S9
@glossy sable can speak english too thats not the Problem
@glossy sable he hacked my gmail and hacked my facebook !! wtf
imagine re selling clothing you already have......thats stupid lmao
@untold mason u gaveaway your info man its your fault 
@haughty cypress imaging they add mythic item to redeem
noice
@silent rapids Maybe they will, maybe they won't.
Who knows?
@misty moat
It can take weeks, be patient.
@untold mason Go to their Customer Service, not here.
@echo radish As you wish.
@untold mason may I know, how he hacked your account? Did you click any link for free goods?
Where can i send the hacking script files to tencent
@echo radish from in game customer support
@glossy sable The game is still working with me but I want to remove Facebook from my acc ! This is your business not facebook
@night cloak yes
@echo radish Contact the admin Hex about that.
I cant find the revoke access .. where is it ?
okay thx @glossy sable
if its in the Customer services it dont help
@night cloak My stupid brother, who opened one of the links that hacked the email
@slim quarry Contact the in-game Customer Support.
Use those exact words and you will.
@untold mason You can't remove the account, but you can block it.
Contact the in-game Customer Support and ask them to Revoke access to the Facebook account.
Use those exact words or you will get ignored.
@untold mason moderate your language.
Banned account owners, gfx tool or smt apps may cause also your ban reason too..little hint for you
Sorry because my English is weak @glossy sable
I know someone who got banned 4 days ago by accident and he contacted the customer service and they said he got banned by accident and his account will unlock soon... but me when i contact customer service they just close our conversation and leave me without reply...!!!!
Get this man a shield
I mean reply*
How to send PUBGM vietnam data to PUBGM global?
@vestal nacelleDownload the VN version, login and request an account transfer to global version to their ingame customer support.
Can you help me
@frozen axle How may I help you?
Some one stole me Facebook account and stole my account on pubg mobile
@ember pilot Because yours wasn't an accident :)
@vestal nacelle Most probably won't work, actually, but you can try what the user above told you.
@frozen axle before assist you, may I know how someone stole your Facebook account?
@night cloak Some one stole me Facebook account and stole my account on pubg mobile
@frozen axle Account security is your own responsibility.
Contact the Facebook Customer Support.
We can't help you here.
I have gmail which i linked at pubg mobile but who stole my account open my account at vn version
@glossy sableI have gmail which i linked at pubg mobile but who stole my account open my account at vn version
nobody here can help you @frozen axle
@haughty cypress bad help here and bad contact no respect
yee
I need my account an Indonesian steal my account of pubg mobile @haughty cypress
@frozen axle kindly, contact customer support. They can help you to recover your account.
I contact no response
@frozen axle they will contact, if you report your problem correctly!
@night cloak my friend i download vn version and open my stole account with my Gmail but not my account open new one @night cloak
Please please help me search of my account id and you will se this my account id :5171750016
@frozen axle do you mean you can access your account from Vietnamese Version but not from global?
how to get the T-800 achievement, it says achieve terminator 1 time and i got it in a match ( it showed terminator) but it didn't count
@steady smelt can you send a picture of the achievement?
My stolen account was in global version and was linked by Facebook and Gmail when the man stole my account Facebook he take my pubg mobile account and open it at Vietnamese version after that he disabled me Facebook account I can't reach it .. i said ok no problem i have Gmail stil when i open by Gmail i have massage this account not available at global version so i download vn version and open by Gmail but i had new account not my stolen account @night cloak
@night cloak and delete all my friends and hide all information i remember all things what i have on my account i contact the pubg mobile support but without any salutation .so please please help me
@steady smelt You have to win with 40 kills while enemy has 39 kills.
@frozen axle We can't help you here.
Further cluttering will result in a mute.
Ok but who can help me ? @glossy sable
If it's about your Facebook account, go to Facebook Customer Support.
If it's about the Vietnamese version contact the Vietnamese version's in-game Customer Support.
Either way it's not here, we can't help you with either of those 2 issues.

@glossy sable ok thanks for nothing so now mute
No respect of customer
@glossy sable don’t say anything without knowing anything about me. Idiot
@ember pilot he big idiot bad communication
I will not be here asking support if iam cheaters but the whole company is a joke when they say no one gets ban without reason. F*** off
@ember pilot watch your language.
@glossy sable who is the manger we want our Property rights
@night cloak if he can't recover the fb account, its not possible
@frozen axle Read the Terms of Use for more information about your Property Rights.
or maybe he linked twitter, thats another option for login @night cloak
@zealous zephyr i have Gmail but no help
@glossy sable 
@zealous zephyr no he can't recover fb acc
Don't accuse me of you know nothing about me, here my insta i post my pubg videos and i have 100 videos of me playing pubg mobile @glossy sable
@night cloak he used twitter for login or never?
@ember pilot Sure.
Probilal96
@zealous zephyr can you help me
No not used twitter😅 @zealous zephyr
Hard to recover a pubgm without the linked platforms 
@zealous zephyr thank you🌸
@zealous zephyr @zealous zephyr can you help me please
How?
@frozen axle We can't help you here.
You have been answered already.
@glossy sable why talk like this
Because you don't seem to understand what I'm telling you.
Go to hell
You dont help is i need to talk with the manger
Can the community manager do anything? I need to speak I want my voice to be heard that’s all
I have all the evidence but i need someone to talk to i need someone in charge
@haughty cypress those bad people not helper
@frozen axle They can't help you, that's what I'm saying.
Reach out to the social media's Customer Support, not us.
Complaining here won't change anything, just bring you a mute.
@ember pilot No they can't. Only solution is the in-game Customer Support as said many times before. If you get denied is that you've been found to have broken the rules.
Complaining here won't change anything, just bring you a mute.
Hay
Vpn app Leads to pan or not?
We do not recommend using VPNs.
@glossy sable Because the game is banned in my country
Where are you from?
Jordan
I see.
We do not recommend using VPNs.
Know that there is a risk.
However, if you don't have the choice, we can't tell you not to either.
Be sure to always use the same virtual location.
@glossy sable thank you🌸
