#questions

1 messages · Page 577 of 1

night cloak
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@grizzled pecan can't you remember your username?

past plaza
storm flumeBOT
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Please refer to subpoint 2.9 in #481198147478224896 for further information, @past plaza. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

past plaza
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Hi why was banned I haven't used the game more than three months

olive pike
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lol

pseudo bolt
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Can I Send my UC in another account?

past plaza
#

🤔

night cloak
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@past plaza Maybe someone used it when you were away.

still notch
olive pike
#

@pseudo bolt Nope u gotta buy it in ur 'another account'

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hi dove🙏 🙏 🙏

pseudo bolt
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But I think some people are transferring uc. 🤔

night cloak
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Hello there, do you need help?

olive pike
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@pseudo bolt that's not possible

grizzled pecan
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No I made it long time and and was a random account so I just put the username, the only thing I remember is my password, can't i recover it by giving you my in-game ID and Name and the password of my twitter account? @night cloak

night cloak
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@pseudo bolt No, you can't send uc. But, you can send gift like- dress, royal pass etc.

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@pseudo bolt As @olive pike said.

past plaza
pseudo bolt
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@night cloak How To Gift RP?

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@night cloak thanks

night cloak
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Random conqueror account?

still notch
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Gift RP is over sadly maybe next season it will be available.

night cloak
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@pseudo bolt the option will be available at the beginning of the season.

olive pike
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@pseudo bolt gifting royale pass has end, but u still had to buy a new royale pass to gift it, u can not gift the one u had

night cloak
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You said you didn't use it for 3 months, how dud your account get season 8 conqueror? @past plaza.

past plaza
#

Please help why my account was blocked

olive pike
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caught red hands

still notch
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Imma let the pros take over too many helpers. pubgmt energydrink

night cloak
#

@grizzled pecan for that you have to contact customer support!

past plaza
#

The Twitter account was hacked. I can prove that I didn't use the game

night cloak
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@past plaza kindly contact customer support.

olive pike
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U changed the topic

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U never said ur account was hacked, u just wanted to recover it

night cloak
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@past plaza Well, your "account" was used to "violate" the game's ToS. The ban won't be lifted,

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Please use #chat for further discussion about your ban.

past plaza
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I recover the account tensioning I can prove that my account was stolen but how do I reach out with the support to prove it

night cloak
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@past plaza from the game.
FAQ 6.1 - How can I contact the customer service?

You can contact the customer service via the game settings. Navigate to the game settings from the main menu and scroll to the bottom-left of the Basic section.

This-V

olive pike
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@night cloak heyy 🙏 🙏

untold mason
#

Is there news about the ban for 3 months ??

still notch
night cloak
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@olive pike Good to see youpubgm_hidethepain .

past plaza
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But this is not support, but Robert. I want to talk live chat

olive pike
#

A customer service agent will talk to if they think ur issue is legit

night cloak
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@past plaza You have properly try again and again to contact with them🙂

olive pike
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Legit = real and serious

past plaza
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But how do I connect with a robot to support and not live chat how can I prove it😩

olive pike
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@past plaza just contact several times

still notch
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If it’s not legit then they won’t consider helping you.

gray pendant
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🇮🇳

untold mason
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but im not using any cheat -_- not playing with any cheaters !! wtf ban without reason ?! all servers hackers But the pubg mobile does not deter them or ban them !!

jade valley
grizzled pecan
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you dont expect once you report the player will get banned

night cloak
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@jade valley it works. But slowly!

jade valley
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123 match he played

night cloak
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Very slowly

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@jade valley
FAQ 5.1 - How can I report cheaters?

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:

  • Username of the player you wish to report.
  • Evidence in the form of screenshot(s) and/or video(s).
slim vector
still notch
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@slim vector
FAQ 5.1 - How can I report cheaters?

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:

  • Username of the player you wish to report.
  • Evidence in the form of screenshot(s) and/or video(s).
fathom marsh
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suddenly every hacker had his twitter/facebook hacked. sad life 😦

night cloak
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He have hacker and me i dont have but i has bannd

fathom marsh
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good for you

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next time play with clean players

spring void
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@night cloak your account is your responsibility and you agree to accept any punishment if you violate TOS, however there is a file claim button and the CS will help you if they think it is unfair

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You were already answered several times nove to another channel now

grizzled pecan
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Its impossible to get banned without doing anything, stop crying and admit your mistake and what does make you sure that you got banned for hacking?

fathom marsh
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good one @grizzled pecan xD

round spear
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How some players have season 8 conquer frame while they're not even on conquer rank

spring void
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@round spear conqueror resets every night 12 am UTC they might have been demoted to ace

round spear
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@spring void i saw one he was on diamond V and he had it

night cloak
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@round spear
Players who reach the Ace tier and rank in the top 500 on their server will reach the Conqueror tier. The Conqueror tier is updated every day at 00:00 UTC. Players who can play 5 match in conqueror will get the frame (permanent)

round spear
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@night cloak yeah know that

spring void
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@round spear he might have season 7 frame as you can hold the frame for next season too

tawdry geyser
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Hello there so here i can report a players foe cheating ?

round spear
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@spring void brother it was 8

night cloak
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@round spear no Matter if he or she lose his rank after getting the frame. It's permanent

gritty mason
spring void
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@round spear that is not possible to be rewarded without reaching in conqueror

gritty mason
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Hi, how i complete this mission?

spring void
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@gritty mason when there is a hastag in chat click on it a chat on that topic will open and you can send a message

gritty mason
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Where i got hastag??,

spring void
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@gritty mason you ccan type it in chat yourself and send a message it would appear in blue colour and would be interactive (you can click it)

gritty mason
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Thx bro 😍❤️

spring void
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Welcome feel free to ask for anymore assistance here

tawdry geyser
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Hello

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I can report a players here for cheating ?

night cloak
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@tawdry geyser Not here!
FAQ 5.1 - How can I report cheaters?

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:

  • Username of the player you wish to report.
  • Evidence in the form of screenshot(s) and/or video(s).
tawdry geyser
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I do have reporting there

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Also i do have a clip for it

night cloak
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Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:

  • Username of the player you wish to report.
  • Evidence in the form of screenshot(s) and/or video(s). @tawdry geyser
jade valley
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rip rip PUBG MOBILE

tawdry geyser
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Anyway im gonna send it here aswell just in case

spring void
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@jade valley for unnecessary comments go to #chat

tawdry geyser
spring void
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@tawdry geyser sending it here has no use staff is not affiliated with tencent and cant ban anyone ingame

tawdry geyser
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Just killing ppls left and right flaying over walls building etc

spring void
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@tawdry geyser just as i said there is no use of reporting hin here noone has access ingame

tawdry geyser
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The in-build report system kinda useless

jade valley
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JT

spring void
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Check #news many hackers get banned daily but system gets too many reports it takes time @jade valley @tawdry geyser

tawdry geyser
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So there is no way to report other then in game report system

jade valley
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yes and report ingame take time

merry sonnet
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uc hacker today

tawdry geyser
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Lol

merry sonnet
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dono game username

jade valley
#

can you send me a little

spring void
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@merry sonnet reeport hackers ingame not here

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@jade valley @tawdry geyser if you dont need assistance move to other channels

tawdry geyser
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Wow so toxic trying to expose the hackers but seems even the mod here are getting paid for #@¥$

still notch
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Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

gilded venture
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Why is my account suspended for 3 months?
I did not break the rules

night cloak
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Hi

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Is any staff membet online???

tawdry geyser
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Ppls getting ban for no reason and cheaters are free lol nice job dave

night cloak
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Why High ping in Asia?

open oracle
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This mission is bugged or what, because i killed more than 12 enemies in los leones with AR and it's still showing 1,
Anybody know how to fix that?? @here

night cloak
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At lobbi says 220, but in game 480

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Every match, lags when shooting

tawdry geyser
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Useless channel

spring void
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@tawdry geyser last warning otherwise i will mention a mod, please understand we cant ban hackers,

night cloak
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Your system banned my account for Direct 10 years with no reason. I was planning from season 2 and Spend a lot of my money but You banned my account.please I request you to Do A CrossVerification that why my account got ban. I never ever used any cheats etc. but still my account ban. so kindly unban me .My YouTube Subscribers are waiting for me😖
💎 Unique ID=5203092165

spring void
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@night cloak your account is your responsibility and you agree to accept any punishment if you violate TOS, however there is a file claim button and the CS will help you if they think it is unfair

still notch
spring void
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@gilded venture please see the above two messages

night cloak
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But my account banned for no reason💔💔

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I message in game Support but they not reply

spring void
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@night cloak you can ask for help from ingame CS, if they cant help unfortunately we cant too

still notch
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Hello, @open oracle !

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
We are unable to provide assistance if you do not ask a question or state a problem, @open oracle . Remember to read through #481198147478224896 before asking questions in the support channels.

zenith jacinth
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Hello @still notch My Telephone has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Telephone and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you

night cloak
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What I do now
My account level 70 banned 😭😭😭
I never violated any rule
But still
Plzz.anyone listen and help me😖🥺🥺

still notch
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I’m not staff just a normal player helping peeps. Your problem is beyond our help and staffs contact in game support. @zenith jacinth

spring void
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@zenith jacinth please note that your account is your responsibility and you agree to accept any punishment if you violate TOS intentionally or not , however there is a file claim button and the CS will help you if they think it is unfair, if they dont help dont expect us to do anything as well

still notch
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You listen to us. We’ve given you answers now use them! @night cloak

spring void
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@night cloak you have been answered that only ingame support can help you

night cloak
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But from There I get no reply from 4 days🥺🥺

zenith jacinth
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@spring void so how can you help me ? Please i need your help please help me

spring void
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@zenith jacinth please see my previous message and note that even the discord staff cant help you

night cloak
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@spring void are you Admin of this Group

spring void
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@night cloak they will only reply if the case is legit

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@night cloak no i am just a normal player like you

night cloak
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@spring void I am 100% Legit . Plzz anyone Support me to get my account back😰

spring void
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We cant help as already stated please make a new account as an alternative way @night cloak

night cloak
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@spring void I spended more than 5 lacs money

zenith jacinth
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@spring void ok , where is the button ?

still notch
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Even admins can’t help you.

spring void
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@zenith jacinth on the ban popup

median garden
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Only 1 Week Left Why There Is No Beta?

spring void
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@night cloak as stated you accept any punishment if you violate TOS according to game rules

night cloak
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No I not used any cheats
If I used then give proof
You can't ban anyone without proof

spring void
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@median garden beta will be released when needed dont worry

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@night cloak you have been answered 1 million times now move

main peak
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pro player what you have done??

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yes i have check what is this meaning

spring void
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@main peak please dont clutter this channel for nothing use #chat

main peak
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of give this link in gernal channel

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am i right

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can i give this link in gernal channel @spring void

spring void
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@main peak you have already been reported for dm adverts can you stop cluttering this channel now?

main peak
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ok

zenith jacinth
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@spring void but they didn’t help me

spring void
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@zenith jacinth if they cant help you dont expect us to do anything

zenith jacinth
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@spring void so now what ? My account from season 2 and i pay like 200$ on my account

spring void
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@zenith jacinth we cant help unfortunately only the ingame support has power to do anything

zenith jacinth
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@spring void if you cant help me i need to restore my purchases i need my money that i spent it on my account

bold abyss
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Hey

zenith jacinth
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I didnt use any cheating tools just i got ban because our government blocked the game and we use vpn to open it so i got ban because i used vpn !!!

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@spring void sir !

shut token
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Does million roses got unban?

spring void
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@zenith jacinth VPN use is already not recommended and it is unlikely for you to be banned due to VPN

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@shut token trust me you shouldn't ask this here use #chat

still notch
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VPN can be cause of ban.

shut token
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@spring void ok

still notch
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Still a third party floater.

zenith jacinth
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@spring void i told you i didnt use any cheating tools just i use vpn to open the game

still notch
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Don’t use VPN. pubgm_hidethepain

zenith jacinth
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@spring void how can you explain that !

raven sundial
#

How many teams will be selected from South Asia Region Qualifing Round Of PMcO? Because on top 20 its all hackers so anyone knows exact numbers?

spring void
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@zenith jacinth only cheating doesnt lead to ban, violation of TOS does, please avoid question here as even the staff cant help you

zenith jacinth
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@still notch i need to open the game but our government has blocked the game on jordan so i need it to play !!!

spring void
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@raven sundial 24

quasi lynx
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@zenith jacinth شو صاير معك 😂 😂 😂

still notch
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Basically anything that runs in background pubgm hates.

spring void
bold abyss
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@pubg mobile sir my game have a bug in tdm team death match when I spray with any gun and then spray and control recoil I down my finger but game not take my finger 1st time then again I control recoil then its control
Plz fix this bug

Game I'd:-5105263281
Android:-mi 5a

I am saying that I have a bug in recoil controling

Plz fix this bug it's my humble request
@pubgmobile @pubg mobile
Thank u

still notch
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Especially ones that edit game files.

quasi lynx
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@spring void y

spring void
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@quasi lynx english only

wary condor
#

There are at least 2 people who want to falsely report my accpunt with the name noplesnono pls dont believe there reports i only landed them in a bad place on erangel now theyre gonna report me

quasi lynx
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alright help me ffs

spring void
zenith jacinth
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@spring void i didnt violate the game rules or your policy !

quasi lynx
#

@lime juniper

zenith jacinth
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@quasi lynx اكلت بان ١٠ سنين بدون اي سبب بس عشان بستخدم الفي بي ان

still notch
#

Hello, @bold abyss !

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
We are unable to provide assistance if you do not ask a question or state a problem, @bold abyss . Remember to read through #481198147478224896 before asking questions in the support channels.

spring void
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@quasi lynx cant you understand this place is for mobile support for emulator go to #emulator-support

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@zenith jacinth english only and now move or you will he muted

quasi lynx
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@spring void im playing on phoniex

bold abyss
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Thank u for telling me

still notch
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No problem. Have fun!

zenith jacinth
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@spring void i didnt violate the game rules or your policy !

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@spring void i just used a vpn !!!

still notch
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Abood listen to me first.

spring void
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@quasi lynx doont mention error for nothing
Dont play on phoenix use gameloop or you will face this issue also use for emulator related issues #emulator-support

zenith jacinth
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@still notch im listening

still notch
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VPN is considered a violation to the games rules.

zenith jacinth
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@still notch but the all of Jordanian uses vpn !

spring void
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@night cloak sorry for ping but can you deal with @zenith jacinth he isnt agreeing on moving from this channel and wants support regarding banned accounts

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He has been warned several times already

still notch
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Since it’s considered as a third party application using it can get you banned we can’t unban you neither can community staff. Also the system is coded so literally if it smells fishy business it will ban you.

zenith jacinth
#

@still notch so i need to restore my account or restore my money

still notch
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You could try applying for a refund if you wan’t your money back in the Store that you used to purchase UC since you’re already banned it won’t get you banned.

gilded venture
#

When the Pubg company does not distinguish between the fair player and the cheater player , it will lose the trust of customers
I got a three-month ban for no reason
I think the reason is that there is a bug in the graphics after the new update of the emulator
When I changed the graphics settings to a smooth, the glitches disappeared, but minutes later my account stopped
So far I am waiting for a response from the game's support

zenith jacinth
#

@still notch i got banned i cant restore purchases !!!

still notch
spring void
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@gilded venture you have already been answered

still notch
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I got this go chill. @night cloak

night cloak
#

👍.

still notch
#

What kind of platform are you using? @zenith jacinth

frosty shore
#

@spring voidwho are you

zenith jacinth
#

@still notch iphone 7 plus “ IOS “

gilded venture
#

This is not an answer I did nothing
What is my fault to wait three months ? And why support does not answer ??? Why don't you care about customer problems !!!!

still notch
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Ok i will guide you how to refund.

spring void
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@frosty shore a normal player like you

frosty shore
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Ok,fine

spring void
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@gilded venture the ban popup states your issue

still notch
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I will send you link in DM’s is that ok with you? @zenith jacinth

zenith jacinth
#

@spring void cab i talk to staff !

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@still notch ok sir

spring void
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@zenith jacinth staff cant help only ingame supprt can

zenith jacinth
#

@spring void all time he gives me the rules ! So i need to talk with him !!

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Just he gives me a choices

spring void
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@zenith jacinth yes a bot will help you mostly

zenith jacinth
#

@night cloak sir !

still notch
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Ok i will send you links follow these closely and you will get refund. @zenith jacinth

zenith jacinth
#

@spring void i need someone to help me , i dont need bot to help me !

night cloak
#

Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.

All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything.

Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. Consider yourselves warned @zenith jacinth.

torpid elk
#

My account has been banned for 3 months because I changed the date change. My account has been banned for innocence. I demand opening. Game ID: 522558569 Please check if you are innocent.

ember pilot
#

@zenith jacinth Tencent is a joke and there customer service is poor. I have same issue

still notch
torpid elk
#

Meliodas No effect to the game

raven sundial
#

@spring void kindly check your dm

torpid elk
#

Hackers dont banned. Me change date and i m banned

still notch
#

Yeah but system is automated if it picks up something malicious is happening it will ban you. So the only legit way you can hopefully get yourself unbanned is by following what is said in the photo above.

ember pilot
#

We can’t get support from in game customer service and we can’t get help here too😂😂 what a great company 😂😂

still notch
#

Read before you type.

torpid elk
#

Please help me @Meliodas @still notch

still notch
#

Scroll up to what Arc said. @ember pilot

torpid elk
#

What should I do

subtle summit
#

They have bots on the name of serious Customer Support😠

still notch
#

Try to contact in game customer support try as hard you can.

ember pilot
#

@still notch everytime I contact them they close the conversation without saying anything

subtle summit
#

I don't even know who mad gonna try this game after 10 long years...lol

torpid elk
#

I send mail but always get the same answer

night cloak
#

@ember pilot
The best way to contact customer support is- select issue regarding event rewards, and don't tell your problems. Just say"i need help". A Agent will contact you within 24 hour!
(Personal experience) 👍

subtle summit
#

The tier reset is well enough punishment for hackers

still notch
#

I contacted them once i got a reply instantly. But that was for a item purchase.

#

Ban hackers don’t even bother to unban them.

ember pilot
#

@night cloak i will try this thank you

subtle summit
#

I also got banned for no reason when I was just in the training area

still notch
#

I would personally IP address ban them.

night cloak
#

F

tender owl
#

Heard someone saying abt smth called gfx tool. Will that thing get u banned? (First time hearing, no clue what it is.)

subtle summit
#

The f thing is that the friendlist really sucks on ban

ember pilot
#

The automated system gives you ban if get reported from more than 1 squad no matter if you are cheater or not

still notch
#

People always come here to lie and say they did nothing but the truth is the system doesn’t judge by stats. But how things are going when you are running the app. If something manipulates the files u are screwed.

night cloak
tender owl
#

Ohhh ty

still notch
#

It doesn’t just say oh 4 people reported that guy ban him! It probably just make’s the system do a more thorough check.

subtle summit
#

@still notch That's the reason now a days more than 50% of the users...sorry hackers enjoying the noob PUBG..not the legit users...I totally understand how super powerful these anti cheat systems are

still notch
#

GFX tool basically unlocks better graphics and frames by manipulating the game data also considered as a third party app which can get you logically banned if it picks it up. Also it can be known as a injector or a plug in basically same as what hacks would look like being inputed in the system. Think of it as graphic hacks. @tender owl

#

I’m a legit user haven’t seen a hacker this season and i’m ace every season so i dunno if your joking but if you play emulator i guess it’s a different thing. Also anti cheat built by a human people who make hacks are basically human also all it is is a elaborate game of chess in the dev world. Don’t worry they will reach cheater free eventually. Let’s chill now since this area is made for support if you wanna chat you can head to #chat or #pubg-mobile. Thx. @subtle summit

fair flint
#

why tencent is so laggy ?

#

@still notch my pc is not that bad and i'm not using laptop

still notch
#

Specs. And what settings are you running in the game?

fair flint
#

@still notch don't worry about the specs they're good

night cloak
#

@still notch don't forget to mention!

fair flint
#

2k highest settings

subtle summit
#

I feel the game laggy in close fight @still notch

still notch
#

Then how am I supposed to help you if i dunno what you running.

fair flint
subtle summit
#

And when there is more than 2 squads landing on the same area as my do then I always encountered render issue @still notch
Any fix for that buddy

still notch
#

Ikr. Even i suffer from that since i use a really low spec device only fix is buying a better one. @subtle summit

fair flint
#

@still notch
CPU : Ryzen 9 3900x

CPU Cooler : Kraken X72

Motherboard : MSI MEG X570 ACE

SSD : Gigabyte AORUS NVMe Gen4 M.2 1TB PCI-Express 4.0 Interface High Performance Gaming, Full Body Copper Heat Spreader, Toshiba 3D NAND, DDR Cache Buffer, 5 Year Warranty SSD GP-ASM2NE6100TTTD

Controller: MSI FORCE GC20

GPU : RTX 2080Ti "MSI TRIO"

Ram : 32G = 2 * Team Dark Pro 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Model TDPGD416G3200HC14ADC01

Case : NZXT H700i

PSU : Seasonic FOCUS Plus 750 Gold SSR-750FX 750W 80+

Monitor : PG279Q

subtle summit
#

@still notch lol...then I am not the special one😂

#

@fair flint Bro, please don't let me feel guilty😂 😂

fair flint
#

@subtle summit why ?

still notch
#

Here do this for me. Open cmd and type in systeminfo . @fair flint

subtle summit
#

@fair flint You have an excellent build dude

still notch
#

Then send me a pic of those specs.

fair flint
subtle summit
#

@still notch Do you think someone hacks & unban one's id from 10 year ban??

fair flint
storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @fair flint.

still notch
#

Don’t run highest. Just run normies with high frames. @fair flint

subtle summit
#

@still notch These days, there are so many YouTubers who claims to unban one's pubgm id

fair flint
#

i reinstalled it

olive isle
#

@fair flint bro go to emulator support

fair flint
subtle summit
#

@fair flint Yeah, do fresh installation on a regular basis every month for better performance

fair flint
olive isle
fair flint
#

@olive isle okay , thanks for telling

still notch
#

You might as well make a new account and just be normal don’t use anything play original like me. Then you won’t have to chase people saying that your banned. Since you haven’t done anything wrong.

rare mural
#

someone pls help me

olive isle
#

@fair flint get emulator role

still notch
#

Run auto since it will adjust to your specs. Never exceed your limitations. @fair flint

rare mural
#

meiodas pls help me

#

i play in korean version of pubg mobile i downloaded it from taptap

#

but cant access all features like events

#

it is limited in korean

still notch
#

Of course it is limited to korean since it’s korean version. pubgm_fp

#

Download global then i might be able to help you.

rare mural
#

but some users who downloaded it from playstore with help of vpn theyhave access to even background theme

#

in game which is not avialable in korean version

still notch
#

VPN is not recommended and can get you banned.

night cloak
#

@rare muralyes, you can use vpn to get access to the events, which is not recommended

still notch
#

If you scroll up you can see someone who got banned because of using VPN.

rare mural
#

i m saying that is there any difference betwen korean version of taptap and korean version of playstore

night cloak
#

@rare mural both are same

runic niche
#

some events require the use of korean vpn

fair flint
#

@still notch nvm i fixed it
now pubg at the highest settings take like 30% of my gpu and around 8% cpu

runic niche
#

also vpn will probably not get you banned, they just say you might get banned so you won't use it

still notch
rare mural
#

since many of friends downloded from playstore via vpn hey have all access to all feature but taptap users have limited features

fair flint
#

25-30%
at 2k
hdr - extreme fps
anti aliasing
shadows , etc :

runic niche
#

2k?

still notch
#

Scroll up someone did. Enough smol talk lets help some Buns. pubgm_yeheboi

runic niche
#

oh nevermind i didnt see the above picture

#

it said in the ban message they were banned for VPN?

night cloak
#

@rare mural I confirm you. They are same.

runic niche
#

If someone says "I got banned" and just happened to use a VPN then that's not necessarily the cause

still notch
rare mural
#

dude then how the hell my friends are getting more events feature even background images of game which is not available in korean version but when u download korean version from playstore via vpn all features are available

runic niche
#

well then download korean version from playstore

fair flint
#

@runic niche 1440p

runic niche
#

problem solved lol

rare mural
#

💯

compact bone
rare mural
#

bro hacking is common nowadyas

storm flumeBOT
#

Hello, @compact bone!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

runic niche
#

no one can help you with that here, just report them @compact bone

rare mural
#

yep

untold mason
#

how can delet the pubg from my facebook and link another pubg in facebook? ?

runic niche
#

@untold mason you can't. if you live in EU you can delete your PUBG account and make another one

untold mason
#

No, I want to link pubg to my Facebook account 😐

glossy sable
#

@rare mural If you don't need support, move to a discussion channel.

runic niche
#

@untold mason then press link in the settings

untold mason
#

When I link to account my old account opens

weak portal
#

Hello .. My account was banned for no reason !!!

runic niche
#

@untold mason you can't unlink your account

vital sluice
#

Do not need such information here, kindly avoid it @rare mural. You can report them if you find them hacking.

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @weak portal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

light knot
#

@trail tangle

compact bone
#

@runic niche thanks bro

light knot
#

Why I get banned for 3 month are you stupid System

#

@trail tangle

rare mural
#

@vital sluice pls help me he bullies me by showing me is hacks

#

i m going into depression

vital sluice
#

Unfriend him. Feel free to use #pubg-mobile or #chat for such discussions. Can not further assist you here in this channel.

runic niche
#

report him

weak portal
#

@vital sluice Hello .. My account was banned for no reason

vital sluice
#

Please read to the message from @storm flume above that mentioned you.

rare mural
#

logan can u provide me linkk of pubgmobile indian server

glossy sable
strong thunder
#

Pubg y u not baning hackers

#

I faced about 10 tym today hackers team

gleaming hazel
#

hi

weak portal
#

@vital sluice Read then what?

vital sluice
#

Make sure you report them. Check #news @strong thunder. They do try their best.

runic niche
#

@weak portal then do what it says lmao

vital sluice
#

Hey, @gleaming hazel. How can I help you?

gleaming hazel
#

How can I talk to the company?

storm flumeBOT
#

You can contact the customer service via the game settings, . Refer to subpoint 6.1 in #481198147478224896 for further instructions.

strong thunder
#

I allredy reporting this so many hackers this season non of them baned coz I again faceed same hacker others day

storm flumeBOT
#

Hello, @strong thunder!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

weak portal
#

Damn you .. I spent about $ 15,000 on my account and now it has been banned and those who use the hack so far have not been banned

gleaming hazel
#

I take that and I want to return my account

strong thunder
#

Yup they r hacking 100% high jump car fly what is this ? Whole sqd killed by headshot using uzi

#

Pubg noob u can't do anything

vital sluice
#

All we can do is report. Thank you for reporting. 🤷

rare mural
#

logan can u help me i have been banned since 1 year from indian pubg mobile server

last ridge
#

TDM: Spawn protection, enemies Shouldn't be camping our spawn, unfair and increases the amount of campers
if nothing is done, COD mobile will win

rare mural
#

can i get unban pls now i have stop spamming since 1 year

#

no reply ??

glossy sable
#

Well it's hard to spam when banned, yes, @rare mural

@last ridge Well you have a 5 seconds shield when you spawn
So you can actually kill the spawn campers
And CODM is the same devs, so GWloopyBlobShrug

last ridge
#

no people camp IN our spawn

dense ridge
last ridge
#

they sit right behind our spawn point, not fair
then theres spawn lag

rare mural
#

i was telling that since i been ban i have stop spamming on other discord channel i realsed my mistake and have stop sppaming now can i get unban

#

from indian discord server of pubgm

glossy sable
#

@last ridge Yes, you can kill them before they can't shoot you back since you have a shield

@rare mural You'll have to contact the admins there, not here.

@dense ridge Just restart the game.

rare mural
#

bro i dont have any contact of admin

#

can provide me help

last ridge
#

how? when i spawn it lags for a few sec, i cant move or turn and im dead, enemies shouldn't be allowed IN our spawn

haughty cypress
last ridge
#

try bullet force, conquest mode, they have it set up right
cant shoot in enemies spawn and youll die if you stay too long

dense ridge
#

@last ridge spawn location campers in codm are more than in pubgm

rare mural
#

bro @last ridge stop playing on old devices i play on samsung galxay note 9+

dense ridge
#

Note 9*+*?

last ridge
#

Samsung Galaxy S8 Used to run well, until the updates

ionic cloak
#

hi

dense ridge
#

Do factory reset, note 8(same CPU as s8) run it 60fps no problems at all @last ridge

last ridge
#

too much stuff i oughta keep, its ONLY tdm that has lag

rare mural
#

bro i m noob

ionic cloak
#

I have problem with enter PMCO FALL 2019 qualification round I cant play it

rare mural
#

my team just got eliminated yesterday from pmit

glossy sable
#

@dense ridge Factory reset isn't the best solution, it's really radical and is last resort.

@last ridge Just make sure the game is the only process running.

@rare mural Just contact the admins of the indian server, we can't help you here about other servers.

ionic cloak
rare mural
#

and pmsc

glossy sable
#

@ionic cloak all info about PMCO is in the pinned messages.

rare mural
#

bro frank how i contact admins of indian server

#

i dont have even thier dm

dense ridge
#

@glossy sable when any device gets older, it start getting hidden viruses and extra unnecessary data which slows the device down, the best solution to them is backing up important (only important) data and factory resetting the device.

haughty cypress
#

lmao i wouldnt suggest factory resetting any device unless you wanna sell it

ionic cloak
#

@glossy sable am new in discord can you told how I reach it😅

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @ionic cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

glossy sable
#

@dense ridge The unnecessary data is only bothering when you need storage, it's data not process. Again, a factory reset is very radical and as BiriBiri said unless you want to sell your device there's really not need in doing it.

last ridge
#

is the draw out yet? or is it broken? i still have 0 spins/draws on all

naive furnace
#

Problum in game loop my 3 ac bannd without any resan

last ridge
dense ridge
#

This data creates processes. viruses, malware and many tracking applications slow the phone down, especially in android, factory reset should make everything in good condition @glossy sable

#

I'm talking about this after personal experience

haughty cypress
#

that also means you delete everything on the device*

last ridge
#

factory reset wipes data, could lose pubg acc

naive furnace
#

Problum in game loop my 3 ac bannd without any resan

haughty cypress
#

@last ridge nah

dense ridge
#

I said back up important data first

haughty cypress
#

your account data is stored on google, not your phone, unless you use a guest account

dense ridge
#

Do you have time to go and check everything on your device files using PC to get rid of those data?

last ridge
#

im not factory resetting to fix Only tdm lag, plus i have too many vacation pics i oughta keep, about the treasures event, is the draw just not happening?

haughty cypress
#

pretty tedious tho, considering you have to set up the entire thing again, no gurantees pubgm will work better either 🤔 @dense ridge

glossy sable
#

@last ridge no unless you're on a guess account you're not going to lose it

dense ridge
#

I tried it, and many people do and have good experience afterwards

haughty cypress
#

@last ridge you could just slap all the important data on an sd card 🤔

#

then again im not gonna go through the process of recustomizing my entire device again

last ridge
#

meh, only tdm lags, rest of pubg is fine, not worth in my eyes
im just waiting for those draws

dense ridge
#

Then enjoy slower software (not only in-game) and faster battery drain

haughty cypress
#

well, his device isnt really slow

#

if it only affects tdm, its likely just the game

#

doesnt make sense when a big arena in classic mode loads fine when tdm doesnt

glossy sable
dense ridge
#

Well the device isn't as fast as it should, he might not recognize slowing down ,but I'm sure his battery drain faster than before

mellow echo
#

TDM is actually lagging

naive furnace
#

Its only happend when bike stucks in to any building due to hi speed

mellow echo
#

I jusy get irritated with the lag and closed the game

haughty cypress
#

noice

mellow echo
#

And uninstalled the game sin/tan it was lagging

dense ridge
#

Wise factory reset will guarantee the best experience the device can do

mellow echo
#

@dense ridge it doesn't

glossy sable
#

sin/tan = cos pubgm_fp

mellow echo
#

Haha

spring void
#

@raven sundial ok? Whats the issue?

#

You can reply in dm if you want to

olive pike
#

Hey @spring void🙏 🙏

naive furnace
#

Plz help

olive pike
#

@naive furnace how can we help u

spring void
#

@olive pike hello!

naive furnace
#

My ab baned with out any resan

spring void
#

@naive furnace please note that your account is your responsibility and you agree to accept any punishment if you violate TOS intentionally or not , however there is a file claim button and the CS will help you if they think it is unfair, if they dont help dont expect us to do anything as well

naive furnace
#

Keep ur game bug free its hapend due to bike bug

spring void
#

@naive furnace you exploited bugs for advantage it is your mistake

naive furnace
#

Not..... its hapnd exidntly

spring void
#

@naive furnace the ban is of 10 years? Or temporary?

jade valley
#

rip pubg mobile

spring void
#

@jade valley stop spamming i am asking you again, your account has been banned this doesnt mean the game is dead

jade valley
#

how you are ?

spring void
#

@jade valley you can keep talking about this in #chat , i dont know why you send this in support channels after every few hours

naive furnace
#

First 10 minutes.... then after 10 yrs

spring void
#

Noone

glossy sable
#

@naive furnace Should have come here after the 10 minutes suspension, now it's too late.

@jade valley If you don't need support move to a discussion channel.

jade valley
#

@spring void stop interfering with everything plz

glossy sable
#

@jade valley How are they interfering?

spring void
#

Stop spamming please franckcastle is a staff member he said the same

naive furnace
#

Any other way

jade valley
#

ok he os moderator > and you ??? what ?

spring void
#

@naive furnace no staff here is not affiliated with tencent so they cant help in this situation

#

@jade valley i can provide assistance if no one is aavailable please go through #613267301243944960 and lets move to #chat

naive furnace
#

Where to go plz sujest

spring void
#

@naive furnace in settings bottom left corner there is CS

young grotto
#

Hi

spring void
#

@young grotto how may i help you?

night cloak
#

When I Try To Login

A Ban Notice show

On 30August,2019 This Notice Appears and It says that account unlock on 2029 year. I respect your every Rule and Policy and I Never Ever Violated Any Rule . But Still Your System Give me ban Of 10 years.

I Was Playing From Season 2, and Spend A Lot Of Money In Your Game.

I Would Like You to Do A CrossVerification Of My Account because my Account Banned for No reason. As I am a YouTuber with a 558k Subscribers family and My YouTube subscribers are waiting for My account back.

Please Solve my problem.

Unique I'd of My Account= 5203092165

I want To Play This Game My Whole Life and Enjoy your All updates like BRDM Vehicle, Erangel 2.0 . So Please Unban My Account as This Is very urgent.

Please Investigate and Help Your Legit Customer. Keep Growing Pubg Mobile ❤️

Regards

-: Vflick

steep solar
#

Hello

glossy sable
#

@night cloak We can't help you about account bans.
Use the File Claim option if you feel it was unfair.

@steep solar Don't advertise here.

night cloak
#

Ok🥺

#

What happen if the clan leader got banned ?

spring river
#

My account is hacked can someone help 😔

brave karma
#

Hello! Let me explain what happened. My Twitter account got hacked or something like this because i can't log in with my email and password and today i observe that somebody connected with that acoount in my PUBG mobile acoount. I've tryied a lot of methods to recover my Twitter back but i couldn't because he changed the email and phone number. My PUBG mobile account was first linked to Faceebok (that's how i can connect to PUBG mobile account right now). Can somebody help me to recover my account back? I can prove that Twitter account was mine!!

spring river
#

Someone else logged in his Twitter account to my account and my account got hacked😭😭

glossy sable
#

@night cloak The leadership will be reattributed after a few days.

@spring river You have to contact the social media's customer support, we can't help you about it here.

@brave karma Same, read above.

night cloak
spring river
#

@glossy sable can u find out who logged in to the account from his Twitter account

#

Then I can easily contact with social media service

glossy sable
#

@spring river No I can't, only them can

night cloak
#

Help Me

sage forge
#

Now cant I even leave infection mode also?

wispy tinsel
#

Is the game pubg at the end or not because I want to ship Royal Bass more than 3 season and nothing

night cloak
#

Hello

limpid coral
#

I lost my account, I wrote to the support team, but they did not answer can you help me @everyone @neon patio @grizzled lark

brave karma
#

@spring river i still can't solve with social media's customer support :(

knotty solstice
#

please tell me what to do if you stole a game account?

ember pilot
#

Customer service is a lie

knotty solstice
#

Does technical support help restore access to your account if it’s been hacked?

dusky nacelle
#

Any mod here?

gilded citrus
#

O.

dusky nacelle
#

U guys have any plans to fix the hacks proplem??? I mean i am in ace 4500p like every single game we see at least 2 people can fly ....@everyone

knotty solstice
#

there is no technical support on Facebook

brave karma
#

@night cloak What do you mean with "The leadership will be reattributed after a few days." You can help me with the problem?

knotty solstice
#

will anyone help me with my problem? Why is there support for discord?

pure schooner
#

Anyone know anything about Pmco 🥴

dusky nacelle
#

@night cloakdude i told u in every single game in all maps ! Specialy in high elo ... thats just about people who walk fast and fly ... u should rly delete that spectate option tell u find a way to protect the game!

pure schooner
#

Okay tyyy! If it’s not there who do I ask?

dusky nacelle
#

@night cloakthey use hacks on pc then spectate the main account to see enemys

knotty solstice
brave karma
#

Hello! Let me explain what happened. My Twitter account got hacked or something like this because i can't log in with my email and password and today i observe that somebody connected with that acoount in my PUBG mobile acoount. I've tryied a lot of methods to recover my Twitter back but i couldn't because he changed the email and phone number. My PUBG mobile account was first linked to Faceebok (that's how i can connect to PUBG mobile account right now). Can somebody help me to recover my account back? I can prove that Twitter account was mine!

dusky nacelle
#

@night cloaklike a big combany like tencet cant dely the spectate like 5 mins or what

pure schooner
#

@night cloak how’d u know that was the question I was gonna ask

#

yeah but thank you!

brave karma
#

Hello! Let me explain what happened. My Twitter account got hacked or something like this because i can't log in with my email and password and today i observe that somebody connected with that acoount in my PUBG mobile acoount. I've tryied a lot of methods to recover my Twitter back but i couldn't because he changed the email and phone number. My PUBG mobile account was first linked to Faceebok (that's how i can connect to PUBG mobile account right now). Can somebody help me to recover my account back? I can prove that Twitter account was mine!

grizzled raft
#

Youre welcome @pure schooner

knotty solstice
#

@brave karma nobody will help you here. the channel is designed to communicate, but not to help players

dusky nacelle
#

@night cloakwe see what they are doing ! Dude mayne u dont realise how big the proplem is ... the TOP 100 in all servers are ALL HACKS

night cloak
dusky nacelle
#

@night cloaki spent like 3500$ on my account if there is no plans to fix this just tell me plz so better for me to not spend more or find another game

night cloak
#

Me Also

#

I Also Spend Thousand Of $ But Tencent Ban My Account For 10 Years

#

I Not Use Any KInd Of Hack Cheats Plug ins

tropic umbra
#

Can anyone help me with we chat verification

wanton ledge
#

Selamun aleyküm

grizzled raft
#

Can u screenshot the ban message and send it here please? @night cloak

wanton ledge
#

Türk yokmu

night cloak
#

And Then I Use Another Account For Buying Uc They Also Ban My Another Account For 10 Years WFT

grizzled raft
#

How can i help u @wanton ledge

night cloak
grizzled raft
#

Doesnt look like a ban..

night cloak
#

No Bro Login Problem

#

Fix Login And Then I Send Ban Photo

olive pike
#

For example, mobile data, or wifi

#

@night cloak hi 🙏 🙏

red plover
#

Do somthing with hackers

olive pike
#

😂

last ridge
#

game is COMPLETELY screwed, keeps RANDOMLY changing my sensitivity making it either too fast OR i can Barely turn AT ALL

red plover
#

I cant play anymore .. and you guys cant do anything with hackers?

#

They make us fkn angry

#

Many players leave this game bcz many hackers

scenic laurel
#

Report them in game or send video to Customer Support of "Hackers"

red plover
#

I did it many time and nothing happend

scenic laurel
#

Take a while to ban hackers

last ridge
#

oh and tdm enemy damage is still broken

#

enemies kill me in 3-5 shots, yet i hit them 10+ and they somehow dont die

scenic laurel
#

Better weapon?

red plover
#

They fly car and high jump and use many thing with hackers
Like norecoil and magic polit and good view
And pubg support cant do anything with them

last ridge
#

akm.........

scenic laurel
#

Ak can kill in a few well placed shots

night cloak
#

Wait A While I Am REeinstalling

scenic laurel
#

@red plover
Just play a different game mode...or map

gray pine
#

@night cloak ping or device

last ridge
#

mmmm i think not, its every single match and classic matches dont have lag

red plover
#

I become so angry sorry for my speach but you guys must do somthing with that kind of hackers

gray pine
#

Device @last ridge

scenic laurel
#

We aren't devs...

vernal pecan
last ridge
#

Samsung Galaxy S8

red plover
#

I did many report everytime i killed by hackers
And i addedthem and they still play with hackers so where is support ?

gray pine
#

probably your device issue

last ridge
#

runs classic just fine, but tdm? F no

night cloak
#

I Use Note 10 Plus 5G For Only PUBGM

gray pine
#

Can you run extreme? @last ridge

scenic laurel
#

Why tf would u add them?

night cloak
#

Yup Ultra HD Extreme

last ridge
#

ultra hdr+smooth

red plover
#

@scenic laurel man .. every map has hackers
Every mod have hackers
Everywhere i killed by fkn hackers

scenic laurel
#

@red plover
Change servers then

tropic umbra
#

@scenic laurel can you help with we chat thing mate?

red plover
#

Why you cant change anticheat ?

scenic laurel
#

Cus We arent devs

whole crypt
#

hello

last ridge
#

then how does this happen with every single opponent its not on my end cuz everything else is perfect, TDM is broken

red plover
#

Why you forced me to play with other server
My ing is high at other servers

whole crypt
#

how do i get content creator?

tropic umbra
#

@night cloak can you help please?

scenic laurel
#

@tropic umbra
I use to have wechat but deleted it and at school atm

red plover
#

@scenic laurel so tell me how to connect with them ?

small plank
#

I need to talk to developers where can I contact one

knotty solstice
#

@night cloak so restore me access to the game account in the game, I don’t need a Facebook account at all

tropic umbra
#

Doood please help me with we chat verification tf is that

last ridge
#

no, just i shouldn't have to put TWICE as many shots into 1 guy fir a kill when i die in under 6 shots by m4

night cloak
#

Tencent You Made PUBGM Thats Good But Please look To People Probems

scenic laurel
#

@red plover
Devs are not in this server,The closest things u can get to a dev are the community team but they 90% won't respond...Im not forcing anything I'm just saying try going to different server if u don't want hackers ot something

whole crypt
#

i need content creator role

small plank
#

@night cloak can you ?

last ridge
#

Gun damage was significantly reduced, but more seems as if it doesn't affect enemies

vernal pecan
#

@red plover NO ONE CAN HELP YOU HERE JST REPORT THEME THEY SAID

shy plank
#

Hi

last ridge
#

i watch my teammates hit people 10+ times and they die to

red plover
#

Hackers everywhere bro and we hate that 🙂

scenic laurel
#

@whole crypt
I think still work in progress,Try DMing someone like Error 403 tho

red plover
#

Ok thanks to you all ..

whole crypt
#

403?

last ridge
#

admin

whole crypt
#

oh oke

small plank
#

@night cloak is it okay if I send you a record of them ?

scenic laurel
#

send recording or stuff to CS email

spring void
#

@whole crypt the content creator program is under rework and does not accept any more requests till further notice

small plank
#

Ok thanks

scenic laurel
#

I gtg in 4mins

#

So discord chan,U on ur own

broken pebble
#

Using gfx will give ban gfx from playstore?.?

night cloak
bold siren
#

No discussions.

whole crypt
#

awww

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @broken pebble.

spring void
#

@night cloak please note that your account is your responsibility and you agree to accept any punishment if you violate TOS intentionally or not , however there is a file claim button and the CS will help you if they think it is unfair, if they dont help dont expect us to do anything as well

night cloak
#

Bro Listen I Contact To You In Game Chat But Notting Bro Please Please Help Me Please

shy plank
#

@tough narwhal

night cloak
spring void
#

@night cloak they reply but it takes time and several tries

bold siren
#

We do not deal with banned accounts here, @night cloak. Read the pinned message for further information.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

spring void
#

Both your accounts were banned this means there is somehing wrong it cant be coincidence @night cloak

night cloak
#

WFT Please Help My Dear Tencent Please

shy plank
#

please help me @tough narwhal

spring void
#

@night cloak only ingame support will help

#

@shy plank what do you need?

haughty cypress
#

us: we cant help you
@night cloak: help please
us: we said we cant....
@night cloak:pleaseeee
us:what?

night cloak
#

Bro Check My Mobile And Pc If I Uses Hack Ban My All Future Account Permantely Check It You Not Aggery With My Problem

shy plank
#

My account is classified and I don't know why @spring void

haughty cypress
#

we cant do anything about it @night cloak

spring void
#

@night cloak you violated a TOS otherwise both accounts will not be banned

night cloak
#

Ok Fine So I Play Fornite Or CS Go Etc

bold siren
shy reef
#

Hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @shy reef. Remember to read through #481198147478224896 before asking questions in the support channels.

shy plank
#

@night cloak ؟؟؟

shy reef
#

I have a problem with my accounts

night cloak
#

Ok Nice Bro Good Bye And Take Care

haughty cypress
#

you too @night cloak

shy reef
#

Hello

young yacht
#

Hi, i have recording of a cheater. Where can i post it to ensure his ban?

night cloak
#

@shy reef what is the issue?

storm flumeBOT
#

Hello, @young yacht!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

shy reef
#

I have linked my accounts to PUBG Vietnamese and now can’t login to global version

bold siren
#

You cannot switch back, unfortunately, @shy reef.

shy reef
#

What if I say PLEASE

silver helm
#

can someone help me restoring my hacked pubg accouny

shy reef
#

Time to leave Gaming on Mobile

shy plank
blazing saddle
#

Download the VN version, login and request an account transfer to global version to their ingame customer support, @shy reef

rustic sentinel
blazing saddle
#

Go to login screen and click Repair client option, @rustic sentinel.

ebon holly
#

Notch issue

I'd - 5134301748
Smartphone - pocco f1

night cloak
#

i use hack vip and i got ban whjy?

woven atlas
#

Seriously

spring void
shy reef
#

@blazing saddle tbh they are not responding

#

Please guys help me

night cloak
#

why not? @woven atlas

spring void
#

@night cloak you can also get banned in server if you message this

shy reef
#

Hahaha

#

Pro plays

shy plank
#

@spring void ؟؟

spring void
#

@shy reef it is not possible to comeback your only hope is ingame support of VN version

#

@shy plank i have already answered you

shy reef
#

You are from Pakistan right?

shy plank
#

Why block my account @spring void

spring void
#

@shy reef don't know why it matters but yes, please use #chat for offtopic

#

@shy plank trust me no one here blocked your account

shy reef
#

Oh ok I’m kinda new to discord

#

And it’s rules

shy plank
#

In the game Ppgi @spring void

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

spring void
#

@shy plank yes it is blocked in game from ingame staff not from this discord staff please contact CS

cloud wraith
#

K

shy plank
#

My account is 5136177213

spring void
#

@shy plank no use of sending it here

shy plank
#

I didn't do anything. @spring void @night cloak

spring void
#

@cloud wraith please note that your account is your responsibility and you agree to accept any punishment if you violate TOS intentionally or not , however there is a file claim button and the CS will help you if they think it is unfair, if they dont help dont expect us to do anything as well

cloud wraith
#

I am my account 20 months

shy plank
#

Where is the beggar @spring void

rustic sentinel
shy plank
#

@spring void please help me. 😭😭

night cloak
#

556809605313986572 No Problem

#

@shy plank No Problem

cloud wraith
#

No one said my pockets gives you the form of this link and I do not know what program gives you corsets

spring void
#

@shy plank what beggar? I have already repleid you

#

@cloud wraith what? Can you explain

night cloak
#

Bro If You No Unban Our Account So What We Not Un Ban Our Account We Use Scripts To Unban Our Account

cloud wraith
#

Where is someone laugh at me said gives you redeemed

shy plank
#

@spring void Where can I inquire about attending my account for no reason @night cloak @night cloak

night cloak
#

@shy plank All Truth

spring void
#

@shy plank ingame CS located in settings bottom left

cloud wraith
#

@spring voidWhere is someone laugh at me said gives you redeemed

night cloak
#

Apna Time Aye Ga

spring void
#

@cloud wraith i cant understand you, get the role of your regional language from #613267301243944960 and head over to its channel asking someone for help

shy plank
#

I didn't do anything you can see yourself, sir @night cloak

spring void
#

@night cloak English only please

#

@shy plank neither me nor @night cloak and anyone else has access ingame to unban you

shy plank
#

I didn't understand you @spring void

cloud wraith
spring void
#

@shy plank no one in this server can unban you

main peak
#

soo why i got banned

#

for 3 month

shy plank
#

So what is the solution @pro So what is the solution @spring void

spring void
#

@night cloak you will be muted if you encourage hacks

night cloak
spring void
#

@shy plankthere is no solution you violated game rules you have to accept pubishment consider making a new account

left isle
#

🍿

shy plank
#

You can send me this program please @spring void

night cloak
#

I Am Not Use Script But Only I Request PUBG Mobile To Unban My Account It Is Not Good To Use Hack To Un Ban Account

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

night cloak
#

@night cloak Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

shy plank
#

But my account spent it $ 2000 @spring void

night cloak
#

You In Game Messgeing Is Problem

haughty cypress
#

@night cloak buddy, what part of "we cannot do anything to unban you" do you not understand

night cloak
#

If A Game Has Ban System And He Not Also Has Unban System

torpid elk
#

ı was banned because of a windows date change. I want help

main peak
#

you are not bannding the hacker only you people banned pro player

left isle
#

@night cloak changing ur pfp might help nowpubgm_yeheboi

blazing saddle
night cloak
#

@night cloak Tell Me If Your Account Is Ban What You Do

shy plank
#

But my account spent it $ 2000 @spring void

blazing saddle
#

@night cloakClick the file claim button and wait for response.

night cloak
#

Bro Listen

#

@night cloak Please avoid repeating it. Move to #chat for further information, as we have told you what to. Do. Next.

spring void
#

@torpid elk @main peak @night cloak @shy plank please note that your account is your responsibility and you agree to accept any punishment if you violate TOS intentionally or not , however there is a file claim button and the CS will help you if they think it is unfair, if they dont help dont expect us to do anything as well

left isle
#

My account got banned cuz i cheated.. Helppubgm_kappa

storm flumeBOT
#

dynoSuccess RT々 Felep#9769 was muted | Spamming the same issue again and again in #questions.

night cloak
#

@spring void Oh Bro I No Use Any Hack So Why You Ban Our Account

peak lintel
#

Hello
i have some problems here
i want to play pupg on pc
and i can't install it
it always says to me field to downloud

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @peak lintel.

main peak
#

i click on file but pubg support didn't give me not a single problem

spring void
#

Yup i banned your account..
How many times do i need to tell you i cant ban or unban anyone?

night cloak
#

What You Say

left isle
#

@spring void give his account to me😊 anyways i am out.. Night

peak lintel
#

can you send me a ling @storm flume

#

Link* @storm flume

blazing saddle
night cloak
#

Call Any Tencent Service Provider To Help

#

Only Last Line I Say That If Your Account Is Banned For 10 Yers What You Do

#

My PUBG Lite Account Also Banned For 100 Yers WFT

#

It Means You Are Here For Make Money I AM Right

#

yes this is right

main peak
#

same here brother

night cloak
#

Bro If They No Solve You Issue So Let Thay Go Home And Sleep

#

yes i yhink wo all leave the game motherfcker

#

WFT I Am On Ace It Is Our Hard Work And They Ban You Account

main peak
#

i was on ace

night cloak
#

yes same here bro

main peak
#

they banned over account for no reason

night cloak
#

Me Also Ban With No Reason

#

They Ban My Two Personal Id

#

i buy royallpasss tomorrow and today i got banned

main peak
#

@night cloak they are all money maker

night cloak
#

iyes bro

#

Ok All Done From PUBGM They Can Get Refund For Our Royal Pas

main peak
#

they played with us

night cloak
#

yes this is right

#

Yes Yes

main peak
#

the game will called as hacker game not a pro gamer

night cloak
#

Bro I Am Sending You You My Another Id SO We Can Play

#

yes bro

main peak
#

becuase they are not working on hacker ....only they banned pro player

night cloak
#

ok

misty tendon
#

A many of hackers and this game will fail as soon as possible bec of bad supporyt and banned issues and unlinking accounts

main peak
#

yes you are right

#

over here there is no competion of game thats why uselesss supporter

night cloak
#

PUBGM @night cloak @main peak

main peak
#

@night cloak yes

night cloak
#

yes

#

Yes All Truth@misty tendon But The Main Problem Is They Ban Those People Not Uses Hack And Thay No Ban Who Uses Hack WFT

rocky verge
#

كص ام بابج يا اخوات المنيوكة

#

كلكم ادامن هنا شراميط

main peak
#

when call of duty will come then

night cloak
#

squad??

#

5128807347

main peak
#

they will ask for feedback

night cloak
#

when cod come i only play this game

main peak
#

right now there is no competion thats why they are not doing anything

night cloak
#

Me Also

main peak
#

yeah

#

soon cod is coming

night cloak
#

I Am Sending You Message For Remember We Play Tommoro PUBGM Ok Good Bye Take Care AOA

haughty cypress
#

start a riot?

misty tendon
#

Yes many of my friends git banned without any hacks and iam lost my account and the support team doesnt make to mr any thing and o senf a many of evidence and then my account is lost for ever @night cloak

haughty cypress
#

:0

misty tendon
#

The custmor support should open unlinking account

night cloak
#

No Bro No Hope

spring void
#

@night cloak @main peak @night cloak @misty tendon please leave this channel if you have intention of cluttering only 😐

#

You can use #chat

night cloak
#

Ok Sir G

spring void
misty tendon
#

It is not your business pro .. u here dont give any one help .. so SHARAP !!

spring void
#

@rocky verge please use ENNGLISH ONLY

night cloak
#

Yes He Said All Good

#

Ok @misty tendon Good Night

misty tendon
#

@night cloak sweet dreams man 😇

spring void
#

@misty tendon @night cloak why cant you understand MOVE TO #chat

misty tendon
#

@spring void can u tell me what kind of help you give to us ?!

spring void
#

What help can i give you if your account is banned? No one here will help you regarding that @misty tendon

#

I told you all that was possible so there is no use of continuing discussion

teal cradle
#

hi guys i completed all miramar missions in treasure hunt and i try to collect the box but i cant

#

i mean the big box

misty tendon
#

I lost my account 2 months ago and i cant return my account and the custmor support doesnt help me also .. and now i make a new account and the facebook is permanently disabled and the only access into the new account is game center and now i get a new android phone how to linked it with google !!!!!!

#

@spring void

teal cradle
#

@misty tendonu cant

#

u have to make new account

misty tendon
#

The custmor should open unlinking accounts

#

I have lost 2 accounts ...

teal cradle
#

@misty tendonok then wait till they respond you

misty tendon
#

I need help

#

Respond for what ?! @teal cradle

teal cradle
#

@misty tendonfrom customer service

junior plover
#

@misty tendon they can not do anything for you, they can not unlink the accounts

misty tendon
#

I need space to link any thing else behind the game center

junior plover
#

@misty tendon unfortunately you can not

night cloak
#

Im cheater how do i report myself

woeful copper
#

@night cloakchat with customer care

night cloak
#

ok imma try

misty tendon
#

But i have all the evidence about my account iam just need one more link to my new phone the google !!!!!!! @junior plover

night cloak
#

there is one hacker i have his player id

storm flumeBOT
#

Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

misty moat
#

@toxic wave

karmic seal
#

hello I bought a royal pass 8 I played 2 3 days and they banned me with a muffot I did not know how to write to the developers please help me

night cloak
#

i to o buy a royall pass and got banned

karmic seal
#

help help

toxic wave
#

i got baneed today witch no reason i was playing witch my friend

meager wagon
#

WTF banned for 3 month!! Atleast give us a freaking proper reason of ban . I had just ended quick match and got "Your account data has been changed!" and then when logged in again this popped up. I request unban because I was not using any cheats/3rd party software

#

and neither was there any team killing

fiery dock
#

3 month ban = u just installed 3rd party toll and it was running in background

meager wagon
glossy sable
#

@fiery dock Actually no.

@meager wagon Investigation is ongoing on the recent 3 months ban wave.

untold mason
#

any admin ?? i need help !

grizzled raft
#

Instead of banning hackers they ban innocent players pubgm_kappa

meager wagon
#

@glossy sable alright thanks , please ping emulator players once there's any update on this topic

glossy sable
#

👍

vestal nacelle
#

My PUBGM I'd got hacked and now I'm unable to login through global vision. I need help someone please help me.

#

I need help please help me☹️

slim quarry
#

Hi guys ,, my acoount got hacked and the hacker linked a gmail account to it .. how can i remove that gmaill account from it .. please anyone from support help me 😢

misty moat
#

hi my freind got baneed today witch no reason he was playing witch my

grizzled raft
#

@vestal nacelle cant u read what i sent u?

misty moat
#

@opal grotto

#

@wintry heart

grizzled raft
#

@slim quarry they cant unlink it...

slim quarry
#

But what should i do ?

glossy sable
#

@misty moat Don't ping community team.

misty moat
#

ok

grizzled raft
#

@slim quarry nothing :/

misty moat
#

im soory
any help
i swear he is dont use hax

slim quarry
#

he keeps on openning the account

glossy sable
#

@slim quarry You can't "unlink" an account. However if the account isn't yours you can contact the in-game Customer Support and ask them to revoke access to that account.
Use those exact words or you will get ignored.

misty moat
#

ربي يعينك حبيبي زيد

untold mason
grizzled raft
#

Many people got hacked nowdays wft

misty moat
#

@glossy sable so you can do somthing

glossy sable
#

@untold mason Recover the account from the Facebook Customer Support.

#

@misty moat 10 year ban?

olive pike
#

@grizzled raft people are clicking on a link which leads to free UC(fake) but it's just hacks there Facebook

misty moat
#

yes

slim quarry
#

No dude @olive pike

#

my facebook got hacked

#

then he joined the game by it and linked his gmail account

glossy sable
#

@misty moat We can't help you about that here.
Read the Terms of Use and if you feel the ban was unfair use the File Claim option.

misty moat
#

@glossy sable is dont answer

grizzled raft
#

@slim quarry its your problem for giving away your fb information

echo radish
#

Hey guys whats up uhm is it possible to send de script files from pubg hacks to anyone?

glossy sable
#

@slim quarry Be sure to secure your Facebook account before doing what I told you.

@misty moat It can take weeks, be patient.

misty moat
#

Don't answer

slim quarry
#

i recovered it and all is fine now

misty moat
#

@glossy sable but is unfir

glossy sable
#

@slim quarry Follow my instructions above then.

slim quarry
#

but on pubg i cant unlink the gamill account

olive pike
#

@slim quarry your facebook and even your pubg mobile account is your responsibility just contact the customer support in game and ask them to 'revoke access' to the account

glossy sable
#

@misty moat We can't help you here, your only option is to file a claim.
Complaining here won't change anything.

misty moat
#

any other place

slim quarry
#

Where can i find it .. sorry @glossy sable

glossy sable
#

@slim quarry You can't "unlink" an account. However if the account isn't yours you can contact the in-game Customer Support and ask them to revoke access to that account.
Use those exact words or you will get ignored.

olive pike
#

@slim quarry FAQ 6.1 - How can I contact the customer service?

You can contact the customer service via the game settings. Navigate to the game settings from the main menu and scroll to the bottom-left of the Basic section.

glossy sable
#

@olive pike Don't interfere with staff, thanks.

misty moat
#

MMM@glossy sable

olive pike
glossy sable
#

@misty moat Yes?

echo radish
#

@glossy sable t'as une minute ?

olive pike
#

._. lol okay not gonna say anything have fun

untold mason
#

@glossy sable I can't have tried too much but I couldn't return it .... I secured my account but it was retrieved by the hacker , Because he hacked my basic emile ! But I linked it to Google Account

misty moat
#

@glossy sable any other option for unbaned my acoount

glossy sable
misty moat
#

yes

slim quarry
#

There is him he just added me from his main account and told me he will never unlink it again ,,

glossy sable
#

@misty moat Unfortunately we can't help you about that. Your only option is to use the File Claim option.

misty moat
#

how much long time to anser me

silent rapids
#

PUBGM need to bring S4 RP appearances back in S9

echo radish
#

@glossy sable can speak english too thats not the Problem

untold mason
#

@glossy sable he hacked my gmail and hacked my facebook !! wtf

haughty cypress
#

imagine re selling clothing you already have......thats stupid lmao

grizzled raft
#

@untold mason u gaveaway your info man its your fault pubgm_kappa

vagrant onyx
#

@haughty cypress imaging they add mythic item to redeem

haughty cypress
#

noice

glossy sable
#

@silent rapids Maybe they will, maybe they won't.
Who knows?

@misty moat
It can take weeks, be patient.

@untold mason Go to their Customer Service, not here.

@echo radish As you wish.

night cloak
#

@untold mason may I know, how he hacked your account? Did you click any link for free goods?

echo radish
#

Where can i send the hacking script files to tencent

night cloak
#

@echo radish from in game customer support

untold mason
#

@glossy sable The game is still working with me but I want to remove Facebook from my acc ! This is your business not facebook

#

@night cloak yes

glossy sable
#

@echo radish Contact the admin Hex about that.

slim quarry
#

I cant find the revoke access .. where is it ?

echo radish
#

okay thx @glossy sable

slim quarry
#

if its in the Customer services it dont help

untold mason
#

@night cloak My stupid brother, who opened one of the links that hacked the email

glossy sable
#

@slim quarry Contact the in-game Customer Support.
Use those exact words and you will.

@untold mason You can't remove the account, but you can block it.
Contact the in-game Customer Support and ask them to Revoke access to the Facebook account.
Use those exact words or you will get ignored.

#

@untold mason moderate your language.

hybrid valley
#

Banned account owners, gfx tool or smt apps may cause also your ban reason too..little hint for you

untold mason
#

Sorry because my English is weak @glossy sable

ember pilot
#

I know someone who got banned 4 days ago by accident and he contacted the customer service and they said he got banned by accident and his account will unlock soon... but me when i contact customer service they just close our conversation and leave me without reply...!!!!

grizzled raft
#

Get this man a shield
I mean reply*

vestal nacelle
#

How to send PUBGM vietnam data to PUBGM global?

night cloak
#

@vestal nacelleDownload the VN version, login and request an account transfer to global version to their ingame customer support.

frozen axle
#

Can you help me

night cloak
#

@frozen axle How may I help you?

frozen axle
#

Some one stole me Facebook account and stole my account on pubg mobile

glossy sable
#

@ember pilot Because yours wasn't an accident :)

@vestal nacelle Most probably won't work, actually, but you can try what the user above told you.

night cloak
#

@frozen axle before assist you, may I know how someone stole your Facebook account?

frozen axle
#

@night cloak Some one stole me Facebook account and stole my account on pubg mobile

glossy sable
#

@frozen axle Account security is your own responsibility.
Contact the Facebook Customer Support.
We can't help you here.

frozen axle
#

I have gmail which i linked at pubg mobile but who stole my account open my account at vn version

#

@glossy sableI have gmail which i linked at pubg mobile but who stole my account open my account at vn version

haughty cypress
#

nobody here can help you @frozen axle

frozen axle
#

@haughty cypress bad help here and bad contact no respect

haughty cypress
#

yee

slim quarry
frozen axle
#

I need my account an Indonesian steal my account of pubg mobile @haughty cypress

slim quarry
#

What should i do ? @glossy sable

#

want to revoke access

night cloak
#

@frozen axle kindly, contact customer support. They can help you to recover your account.

frozen axle
#

I contact no response

night cloak
#

@frozen axle they will contact, if you report your problem correctly!

frozen axle
#

@night cloak my friend i download vn version and open my stole account with my Gmail but not my account open new one @night cloak

#

Please please help me search of my account id and you will se this my account id :5171750016

night cloak
#

@frozen axle do you mean you can access your account from Vietnamese Version but not from global?

steady smelt
#

how to get the T-800 achievement, it says achieve terminator 1 time and i got it in a match ( it showed terminator) but it didn't count

night cloak
#

@steady smelt can you send a picture of the achievement?

frozen axle
#

My stolen account was in global version and was linked by Facebook and Gmail when the man stole my account Facebook he take my pubg mobile account and open it at Vietnamese version after that he disabled me Facebook account I can't reach it .. i said ok no problem i have Gmail stil when i open by Gmail i have massage this account not available at global version so i download vn version and open by Gmail but i had new account not my stolen account @night cloak

#

@night cloak and delete all my friends and hide all information i remember all things what i have on my account i contact the pubg mobile support but without any salutation .so please please help me

glossy sable
#

@steady smelt You have to win with 40 kills while enemy has 39 kills.

@frozen axle We can't help you here.
Further cluttering will result in a mute.

frozen axle
#

Ok but who can help me ? @glossy sable

glossy sable
#

If it's about your Facebook account, go to Facebook Customer Support.

#

If it's about the Vietnamese version contact the Vietnamese version's in-game Customer Support.

#

Either way it's not here, we can't help you with either of those 2 issues.

cobalt wolf
frozen axle
#

@glossy sable ok thanks for nothing so now mute
No respect of customer

ember pilot
#

@glossy sable don’t say anything without knowing anything about me. Idiot

frozen axle
#

@ember pilot he big idiot bad communication

ember pilot
#

I will not be here asking support if iam cheaters but the whole company is a joke when they say no one gets ban without reason. F*** off

glossy sable
#

@ember pilot watch your language.

frozen axle
#

@glossy sable who is the manger we want our Property rights

zealous zephyr
#

@night cloak if he can't recover the fb account, its not possible

glossy sable
#

@frozen axle Read the Terms of Use for more information about your Property Rights.

zealous zephyr
#

or maybe he linked twitter, thats another option for login @night cloak

frozen axle
#

@zealous zephyr i have Gmail but no help

zealous zephyr
#

@glossy sable pubgm_this

night cloak
#

@zealous zephyr no he can't recover fb acc

ember pilot
#

Don't accuse me of you know nothing about me, here my insta i post my pubg videos and i have 100 videos of me playing pubg mobile @glossy sable

zealous zephyr
#

@night cloak he used twitter for login or never?

glossy sable
#

@ember pilot Sure.

ember pilot
#

Probilal96

frozen axle
#

@zealous zephyr can you help me

night cloak
#

No not used twitter😅 @zealous zephyr

zealous zephyr
#

Hard to recover a pubgm without the linked platforms pubgm_hidethepain

night cloak
#

@zealous zephyr thank you🌸

frozen axle
#

@zealous zephyr @zealous zephyr can you help me please

zealous zephyr
#

How?

glossy sable
#

@frozen axle We can't help you here.
You have been answered already.

frozen axle
#

@glossy sable why talk like this

glossy sable
#

Because you don't seem to understand what I'm telling you.

frozen axle
#

Go to hell
You dont help is i need to talk with the manger

ember pilot
#

Can the community manager do anything? I need to speak I want my voice to be heard that’s all

#

I have all the evidence but i need someone to talk to i need someone in charge

frozen axle
#

@haughty cypress those bad people not helper

glossy sable
#

@frozen axle They can't help you, that's what I'm saying.
Reach out to the social media's Customer Support, not us.
Complaining here won't change anything, just bring you a mute.

@ember pilot No they can't. Only solution is the in-game Customer Support as said many times before. If you get denied is that you've been found to have broken the rules.
Complaining here won't change anything, just bring you a mute.

indigo ore
#

Hay

night cloak
#

Vpn app Leads to pan or not?

glossy sable
#

We do not recommend using VPNs.

night cloak
#

@glossy sable Because the game is banned in my country

glossy sable
#

Where are you from?

night cloak
#

Jordan

glossy sable
#

I see.

#

We do not recommend using VPNs.
Know that there is a risk.
However, if you don't have the choice, we can't tell you not to either.
Be sure to always use the same virtual location.

night cloak
#

@glossy sable thank you🌸