#questions

1 messages · Page 575 of 1

misty tendon
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Any one here ?!

soft mulch
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Please help, how to unlink my play game social media accounts in pubg my account is hacked

misty tendon
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I get the royal pass 2 days later and i complete all the missions except 2 missions and iam 64 rp !!

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!!

maiden trout
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Yeah same @night cloak

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Did you buy the royale pass or are you using the free one ? If you are using the free one then you cant get to 100

misty tendon
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I complete all the missions and iiam 63 0f rp

soft mulch
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@night cloak how contact social media platforms

misty tendon
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Yes

oblique spire
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@night cloak any solution bro

night cloak
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Will let you know soon. Thank you for providing information @oblique spire.

misty tendon
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What is the elite mission how can i found it ?!

oblique spire
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@night cloak thankyou bro

maiden trout
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Scroll down on the mission screen @misty tendon

night cloak
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🍻

misty tendon
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You see i complete all the missions until week 7

formal anchor
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Pmco qualifiers south asia region looks like indian region qualifiers isn't it unfair that indian teams have taken the whole top 32 places?

warm wren
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It just means that the Indian Teams are playing much better. Other teams need to step it up.

formal anchor
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@warm wren They got their own dedicated server whereas other countries need to play in indo server with high ping and harder enemies

warm wren
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India is lumped with South Asia because they are all playing on Asia server.

shadow sky
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@formal anchor

formal anchor
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Previously we were in wildcard region idk why they lumped nepal bangladesh and pakistan with india

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Nepal,bangladesh and pakistan need opportunities too
India even got their own official tournaments like PMIT and PMIS

glossy void
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Yeah why did they merged Indian along with it!

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It's total unfair to those who don't have their own server and play with +140ms vs 30 -60ms

bold siren
weary cosmos
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so many server lagging in game please fix it

blissful leaf
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Someone got me headshot on foots nice :)

storm flumeBOT
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Hello, @blissful leaf!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @예썽#3468:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

misty tendon
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@night cloak yes i did it

surreal basalt
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i've tried already solutions in pinned messages but im still getting this 10 mins bans, can anyone tell me what the reason for it please??

wind owl
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Bro why our results is wrong ? We got 182 point and top 52 it’s written 157 point and top 72 . Can any addmin tell me why?

shadow sky
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Based on top 8 matches only ...😰

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@wind owl

wind owl
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They said top 32 🤒

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But I mean something else
Our point abated we gathering our point and at results it’s 182 point and written 157 🤒 big mistake 😪😪

shadow sky
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I think best top 8 matches that u played will only calculated ...

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So , get more kills along with chicken dinner...

south trout
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hello
please pubg reverse weapon skin AKM

glossy sable
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@raven wadi English only.
Use of external devices is against the Terms of Use.

raven wadi
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Noted

wind owl
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@glossy sable please can you answer me too 🙄

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @wind owl:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

wind owl
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It will be improve?

grave zenith
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Has anyone else been experiencing a lot of high ping lately?

misty tendon
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Any one help me please i completely all the missions until week 7 and my rp is 63 what can i do ?!

glossy sable
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Read the pinned messages, @wind owl. All info on PMCO is provided there.

hexed orbit
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in club open we don’t count points,i have screens, we should have 163 but we have 123, what to do?

glossy sable
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@hexed orbit @wind owl
If you think there's issues with the point count, contact the esports team on their email, provided in the pinned messages.

misty tendon
haughty cypress
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@misty tendon buy levels

misty tendon
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Why to buy levels iam should be at least 85 as normal

haughty cypress
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because you missed some daily missions

hazy phoenix
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@misty tendonmaybe u miss some rp

cloud onyx
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Cheater cheater evry match 99 cheater

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Rip pubg mobile

misty tendon
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Yes i miss rp without any reason i complete all the mission what can i do

hazy phoenix
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@misty tendonbuy rp

misty tendon
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I have already have rp

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But i cant reach the normal number of the rp !!!

haughty cypress
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cuz u missed some daily missions @misty tendon

spiral tiger
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Hey

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can i pay for unban my account ??

haughty cypress
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no @spiral tiger

misty tendon
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How to buy extra rp ?!

haughty cypress
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tap on purchase rank button @misty tendon

hazy phoenix
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@haughty cypressyeah i think he missed some

spiral tiger
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@haughty cypress
ok, can i get my money back
if i pay and after 10 min i got banned ?!

hazy phoenix
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I am 100 rp now without missing anything and i still have week 8

haughty cypress
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nope @spiral tiger

misty tendon
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I cant found it !!

haughty cypress
spiral tiger
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@misty tendon talk to me in private i'll help you

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stop hackers in emulator version please

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we can't play normal

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and the company know about hackers and they know all hack types but they won't block hackers
idk why 😂😂😂

terse rain
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same here

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all game die and lose point and no more fun i am with saif

spiral tiger
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man i love this game, but i can't play it anymore , all players flying , use aimbot,wallhac.
they must find a solution to this problem

steady smelt
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i'm on 95 RP but these missions don't count, this is the last week of the RP, i want to reach 100RP but i probably won't because these 2 missions don't count, please fix

storm flumeBOT
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Hello, @terse rain and @spiral tiger!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

terse rain
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we make reports and no one get ban i keep meet same player every match ..... stop talk and ban the hacker when we report ther

spiral tiger
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@storm flume
Don't ban cheaters because all players will got banned and you will lose money 😄
just block hacking codes

night cloak
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#questions do you even play the game !!!!!!! If you do you gunna ban all the hacker in one week !!!!

terse rain
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pubg take millions of dollars and make auto system for ban and hacker win this .... Support not care about us ... all people know developer are sleeping people

distant falcon
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Dude i m near to conqueror and i face hacker in every other match had to compromise with my kd for push

earnest depot
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@

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We are playing againts hacks in pmco

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I have vedios shows that they are useing hack

atomic coral
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nobody in this server has any power in the game. please report any hackers ingame

night cloak
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#questions how can I send videos for hackers to you !!??

bold siren
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You can report the cheaters in-game, not here.

earnest depot
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Report dont do anything

bold siren
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It does but it take some time.

earnest depot
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Its not a normal game

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Pmco u should protect your players

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Take time ?

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So hack will kill us every game

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And lose points?

night cloak
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@bold siren hahaha so funny we are reporting players in every game cuz there is hackers in every match we play

atomic coral
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nobody in this server has the ability to change that. reporting ingame is the only way in the end

night cloak
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@bold siren it takes a lot of time and that’s not a good solution for the problem

atomic coral
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@night cloak but nobody here can change that

earnest depot
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@atomic coral i havr vedios that shows that they are using hack

night cloak
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@atomic coral yeah it’s obvious that they don’t want to fix either

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I see that PUBG does even care for anything other than making money

atomic coral
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@earnest depot that is very nice, but here nobody can ban anyone, this is a community run server. complaining here only gets in the way of people with problem we can fix

night cloak
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@night cloak if you want to enjoy the game without hacker, I suggest you to play PUBG Mobile lite.. general conversation here #chat or #pubg-mobile

earnest depot
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Where can i send the vedio?

atomic coral
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@earnest depot ingame is the only option, sorry

night cloak
earnest depot
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Lol

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In pmco there are a lot of hackers so i will wait

night cloak
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@night cloak it’s not a solution I think I have the right to play the original game without facing hackers in every match

atomic coral
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@earnest depot ok, but please do not fill up this chat

night cloak
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If they just play the game as I said before they gunna ban every hacker in a week

earnest depot
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And every game they will kill us

atomic coral
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@night cloak you may have that right, but complaining here doesn't help anyone

earnest depot
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Every one tells me to send the vedios here

bold siren
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No conversations here!

night cloak
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Well it may give us some relief to know that we all are facing the same problem here

bold siren
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And we do NOT deal with cheaters here.

steady smelt
atomic coral
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@bold siren I am trying to get them to understand that complaining here is useless. you can delete the first part you want to clean the chats

night cloak
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@bold siren if the support doesn’t deal with cheaters who will !!???

storm flumeBOT
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Hello, @steady smelt!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

steady smelt
storm flumeBOT
#

Hello, @steady smelt!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

terse rain
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they will not fight a hacker ... they all of you buy hacker better

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they are just auto talk ... no new with them

bold siren
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Please move somewhere else, @terse rain.

terse rain
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ban the hacker first

blazing saddle
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We do not deal with hacker reports here, @terse rain

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Kindly report it ingame or to the ingame customer support.

terse rain
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Report in game not work

blazing saddle
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It works, it takes time for the system to review each reported account individually since it gets like millions of reports everyday, @terse rain. I hope you understand, kindly be patient. Reporting just speeds up the process and helps the devs to make the game a hacker free one.
You can check on #news or official twitter, they release a partial list of banned players every week.

terse rain
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we lose i am from season 2 keep getting all my rewards now i cant get ace ....

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make me ace i will get to sleep and back in new season

blazing saddle
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If you have no other issue other than the hacker report, kindly move to #chat or #pubg-mobile for further discussions.

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@terse rain We only help with client sided technical problems. You can take other server sided related problems or hacker reports to ingame customer support.

storm flumeBOT
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You can contact the customer service via the game settings, @terse rain. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

steady smelt
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why doesn' the server side support have a discord #? or are they afraid of the criticism?

blazing saddle
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@steady smelt Server sided support is provided ingame.

Regarding that glitch in the above images, it is caused due to missing files or an error in parsing the files ingame.
Try clearing game cache from device settings, or you can click the Repair client option at the login screen.
If this does not fix it, kindly reinstall the client app from official stores (Google play or App store) or the official website.

steady smelt
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oh my god, i just got teamed up with a hacker who landed us so fast and got killed BY a hacker who was jumping, this is out of controll

blazing saddle
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We cannot help you regarding this issue, just report it ingame or to the ingame support.

vital quiver
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please check this hack

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how can i report hacker with video ?

night cloak
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In case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. @vital quiver

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@night cloak report them in-game.

storm flumeBOT
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Your username does not comply with our community guidelines, @vital quiver. Feel free to request a different server nickname in compliance with #613267301243944960. Alternatively, we will assign you a server nickname at our own discretion.

turbid mantle
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This game after the new Victor character was added will lag extremely and disconnect my wifi then it will glitch me across the map. It is just very annoying

blazing saddle
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Go to device settings and clear game cache, alternatively you can click the Repair Client option on the login screen.
If issue persists, reinstall the client, @turbid mantle

night cloak
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Repair client🙄

glossy sable
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@blazing saddle Toe wyd

night cloak
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@glossy sable wyd?🙄

glossy sable
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what [are] you doing

steady smelt
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@blazing saddle so in order to fix a glitch I have to clear the cache and then redownload ALL the maps, redo my settings and everything, what a support

glossy sable
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What

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Repairing client doesn't reset your settings nor deletes the map

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If you use the first option, and that's sufficient

blazing saddle
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@steady smelt If you have never encountered such glitch before, then clearing cache or just choosing the first option will fix it.

steady smelt
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but it also removes everything, the maps, the settings ..

glossy sable
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It doesn't if you do the first option, @steady smelt.

glossy sable
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@scarlet iris We don't know why, but it's not a glitch there weren't meant to be any reward for that
I mean, we don't know they show it
But there's no reward it's normal

earnest depot
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Hello

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I want to ask about something

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How many teams will be qualifaied to the group stage ?

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@glossy sable

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In pmco

glossy sable
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Read the pinned messages and the rule book, @earnest depot.

devout vortex
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Hello , recently I have an issue with my account , I'm getting banned for 10 mins every 1/2 matches ( 4/5 times a day). I've tried to contact pubgm via email and customer service but nothing , can somebody help me out with this ?

night cloak
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Nope. Should make sure you follow the guidelines is all

glossy sable
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@devout vortex Read the pinned message about it:
Data error with your client and follow instructions.

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And it's a suspension, not a ban.

soft quartz
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How do you complete the (Land within 200 meters of your parachuting location 3 times)?

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Royale pass mission.

glossy sable
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@soft quartz Land 200m or less away from the plane
3 times

storm flumeBOT
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Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @devout vortex.

olive pike
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@soft quartz mark your location and when it comes lesser than 200m u can jump and go there

soft quartz
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Okay thanks I thought I had to land within 200 meters of my marker

glossy sable
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Plane, not marker GWloopyGok

night cloak
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Y are points so hard to get

glossy sable
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It's an ELO system, as you get a higher rank points are harder to get.

night cloak
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Thats retarded hpw u expect ppl rank up

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@glossy sable I can’t Ignore nor accept this request to my clan , Action Not allowed !!!!

glossy sable
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Watch your language, @night cloak.
It's a system to force people to get even better, you can google ELO ranking system if you want.

night cloak
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Its like every updaye things get dumber and dumber first i decide lets not trust yt crates and let me just support 25$ to pubg rp crates bought 20 got silver 18 times and 2 of the same item

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Sorry about language but its frustrating

glossy sable
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@night cloak Because they've been recommended by a member of your clan.
Just leave it like that it will expire in a few days.

night cloak
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@glossy sable it’s been like this for more than a month

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Ive played like 20 games today and basically Have earned anything to compare to last season

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That elo thing gotra get nurfed a little

glossy sable
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@night cloak It's always been the same ranking system.
About crates, it's all luck, so if you're having bad luck better is not to spend real-life money on those, perhaps.

No worries.

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@night cloak It is likely a bug then, report it following the instructions given in the upcoming bot message.

night cloak
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Bro but they still gotta be worth it tho likr u should br guaranteed 1 legengendary item for eveey 10 no matter what crate

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

upbeat sleet
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I just found speed hacker in my lobby i directly quit the match do something about them

night cloak
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If ur a new player joining and ur thinking on buying stuff after seeing whAt other people got ud never spend a dime on this game

glossy sable
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@night cloak Well it's really about luck, if you scroll #media you'll see a lot of silver but there's also a lot of fancy skins.

@upbeat sleet Report them to the in-game CS.

elder crane
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Can someone explain me tier protection?

glossy sable
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@elder crane The event or the casual one?

night cloak
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U get it for 5 matches

elder crane
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Event the thing on top of START

night cloak
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Does yier prot affect how much points u gain?

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Tier *

upbeat sleet
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Ok

glossy sable
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@elder crane During the event, when you play with friends, it protects your tier ranking, meaning you won't lose points; it triggers 5 times then disappears for the day.

@night cloak No it doesn't, but you won't lose any if you trigger it.

upbeat sleet
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How much progress has done regarding OnePlus 6t notch issue did anyone have any idea

elder crane
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Only affects when playing with friends?

glossy sable
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@elder crane Only triggers when playing with friends. If you play lose points while playing solo or with randoms you'll actually lose them.
If you play with friends it will show "+0 - Tier protection event".

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@upbeat sleet No news as for now, keep an eye on #news.

upbeat sleet
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Ok man

elder crane
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Rip 48 points

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It should just show when it will be activated

earnest depot
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I want to know the rules of the pmco

glossy sable
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@earnest depot You can download the rule book from the link provided in the pinned messages.

earnest depot
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I dont understand any think

elder crane
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Bcuz when i see that thing i hotdrop since it says it protects points

storm flumeBOT
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Please refer to this channel's pinned messages for further information, @earnest depot:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

glossy sable
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@elder crane Hotdrop with friends :)

elder crane
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Too late now

earnest depot
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I want to know how many teams will go to the group stage?

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I dont get the answer from the rule book

glossy sable
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Everything's written in the pinned messages.

earnest depot
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Group stage is not ritten

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I need to know how many teams will qualificate to the group stage

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No one knows?

glossy sable
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It's written right there.

earnest depot
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U cant tell me to make it easy for me

glossy sable
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You can make it easy for us by reading the pinned messages before asking questions already answered.

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32 squads got to Group Stage.

indigo ore
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Hay

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I have a proplem

rain quiver
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can anyone help me

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I accidently deleted my account idk how

narrow scarab
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Help me

visual lance
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i got banned for ten years for no reason

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can you help me ???

grizzled raft
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Screenshot it @visual lance

visual lance
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ok

dapper hemlock
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@visual lance You know why:)))

visual lance
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why ??

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i was playing with my friends and then this happend

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in the looby

dapper hemlock
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All who get ban say: I dont know why...I dont used any hack:))

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Maybe You playing with a hacker multiple times

visual lance
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i swear to god i never used this stuffs

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no

grizzled raft
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@dapper hemlock no it says he got banned for ainething about the rules something like that

dapper hemlock
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Maybe You not, but your friends?:))

visual lance
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can anyone help me ?

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to unban it

dapper hemlock
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I think You not have any way

grizzled raft
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As i looked on the image the title if it it says gameloop turbo

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And thats emulator

visual lance
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yes i usually play with my mobile phone and often with my computer

dapper hemlock
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@grizzled raft a lot of players use undetectable emulator

grizzled raft
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Pubg gamingbuddy got deleted and he downloaded other emulator to play this game which is something like idk lol

visual lance
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no i don't use these stuffs

dapper hemlock
#

Make a new account and play clean

visual lance
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no i'm playing in these account for almost 6 months and i can't just forgot it

real notch
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I found a server who can unban accounts

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Sinki

visual lance
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stop saying that

real notch
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Type sinki pubg mobile hack in youtube

visual lance
#

are you joking ?

real notch
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Nope they are professional hackers. They even shutdown 4 discord servers

grizzled raft
visual lance
#

please shut up

real notch
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I am not lying

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Lieing

visual lance
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shut up

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shut up

grizzled raft
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Just wait 10 years @visual lance

steady smelt
grizzled raft
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They ran out of chicken pubgm_yeheboi @steady smelt

frigid bobcat
#

Hello

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My account facebook has been pirated from fake skins websites.. Any idea to login to my pubg account?

grizzled raft
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@frigid bobcat did u link other app to your acc?

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Like twitter,game center,email

frigid bobcat
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No i have only with facebook.. 😪 But the pirates link my acc with app because i see my account in pubg online ☹️

grizzled raft
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So u gave them your fb acc/ logged in using your fb on their fake skin site?

frigid bobcat
#

Can i speack arabe or spanish?

grizzled raft
#

Arabic pubgm_kappa
But fast

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But my respond is u cant get it back cuz its gone already pubgm_yeheboi

cosmic gazelle
#

Voice comes when TDM match starts is too annoying, kindly remove it or lower it down

frigid bobcat
#

لا يمكنني الدخول بالفايسبوك الحساب معطل

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هل من طريقة لاسترجاع حسابي ببجي

narrow scarab
grizzled raft
#

@frigid bobcat حاول تسترجع اكاونتك الفيس بوك

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لأن اللعبه مالها شغل اذا الفايسبوك مالك تهكر

frigid bobcat
#

اوك سؤال اخير هل اذا تاخرت باسترجاعه يمكن للسارق فك ربط حساب ببجي بالحساب الاصلي فايسبوك؟

grizzled raft
#

لا

frigid bobcat
#

شكرا الى اللقاء

grizzled raft
#

سلام

storm flumeBOT
#

Please do not use any other language aside from English in this channel, @grizzled raft @frigid bobcat. Refer to #613267301243944960 for language channels.

fathom sierra
#

Hello i need help

#

Amm hello??

#

Hello i need help

#

???

#

Hola

wispy salmon
#

Another Cheater wants to be baned.
This guy speaking chinese on the south america server ( high ping for him)
He had: aim bot, wall hack and a pretty weird cheating tool, he was using full auto MK14 (only with extended mag) , no recoil at all, and the weird one was every time he fire, the gun had no sound and from 20 bullets went to 0 immediately. When he killed me it was like a 1 shot. (Note: my game wasn't lagging or frame dropping, and all the 7 kills he got had the same thing, 20 to 0 immediately)

#

I forgot to say. None of his 7 kills ( 8 counting me) were headshots

fathom sierra
#

Amm there are no body here

#

Supports hello?????

night cloak
#

Wanna fix that?

storm flumeBOT
#

Hello, @wispy salmon!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

#

We are unable to provide assistance if you do not ask a question or state a problem, @fathom sierra. Remember to read through #481198147478224896 before asking questions in the support channels.

fathom sierra
#

Some one is name is mr》hacker he hacked my account from Facebook

wispy salmon
#

I did report him with the in-game report system. Sadly i wasn't able to record anything

grizzled raft
#

@fathom sierra so u ask pubg for help? The game doesn't have anything to do with this

nimble ginkgo
#

Hi

fathom sierra
#

@grizzled raft amm yes i need help

grizzled raft
#

Just try to get your Facebook back..

fathom sierra
#

@grizzled raft i cant

grizzled raft
#

Then we cant do anything pubgm_kappa

fathom sierra
#

@grizzled raft ok tkank u so much

ashen scroll
#

.

west field
#

Please you all Report player!

  1. Wallhack.
  2. Jumping high.
  3. Damage high.

His name in game: B13MilkiWay

crystal vector
#

Hello can someone help me

#

I won’t talk to mangers

swift turtle
#

Someone hack my fb id and he also use my pubg . Now what to do?

olive pike
#

@swift turtle talk to the FB customer service, the pubgm customer service can't help you with your FB account

#

@crystal vector how may I help u

crystal vector
#

@olive pike can we talk alone please

olive pike
#

@crystal vector sure

wind quest
#

@swift turtlejust reached conqueror this season same happen as u got a link from a pubg friend FB got disable but when I try enable my it's show that this number not from an disabled FB account

olive pike
#

@wind quest that's why never click on a link

#

Without knowing what's in it

wind quest
#

@olive pikeya bro I'm a stupid

olive pike
#

Wait wtf it's happening with everyone?!

#

Okay guys answer me (whos FB has been hacked) do you still have access to your Facebook account?

sage widget
#

My FB was hacked tomorrow but now I recovered. But the problem is. Hacker was linked his google play account in my account and I'm not able to unlink his google play account. My FB is now fully secure.

olive pike
#

Good thing @sage widget he linked his account in your pubg mobile account?

night cloak
#

How do I use pirate supply voucher? I have two of them

sage widget
#

@olive pike yes but how can remove his google play account

olive pike
#

@night cloak You can't use both of.them to get a free crate, they are two different ones, u still have to pay 10 UC for one

wind quest
#

@olive pikeno

#

@olive pikeno I can.t login cause account had been disabled

night cloak
#

Oh they are kinda useless then thanks bro

olive pike
#

@wind questthat means it's deleted, try to contact the FB customer service

wind quest
#

@olive pikei tried till now no reply

olive pike
#

@wind quest did u linked any other platforms on the pubg mobile account?

wind quest
#

@olive pikeno only FB was linked

olive pike
#

I have no solution for that, it's happening with everyone

west field
#

Pls. I'ts just take few minutes to REPORT this guy: B13MilkiWay
He got WALLHACK...SPEEDHACK...JUMPING HIGH...DAMAGE REALLY HIGH.

olive pike
#

@west field I checked it, do u have any proof

grizzled raft
#

U need a video of him hacking

west field
#

@olive pike i record it

#

I got video

wind quest
#

Sending image of the person who send me the link

sage widget
#

@olive pike please help me I recovered my FB but he still access my pubg account without my permission and everytime. I kicked out from ingame

vagrant onyx
#

@sage widget you can revoke access

#

He will no longer access your acc

olive pike
#

@vagrant onyx explain him pls I gotta deal with the guy doing me

sage widget
#

@vagrant onyx how can I and where

vagrant onyx
#

@olive pike okey i will try

olive pike
#

@sage widget settings

vagrant onyx
#

@sage widget you have to go facebook ( website or app )
I think both work

#

Yes

sage widget
#

@vagrant onyx he doesn't use FB now bcoz I recovered and logout form all devices. But he still access my account with Google play

vagrant onyx
#

@sage widget i see

olive pike
#

@sage widget DM

sly harbor
#

Player accounts are being hacked, this is someone on my friends list. His main account was hacked and since then, this message was spammed to everyone on his list. This message was also spammed in the world chat. Block players immediately if you see this message, that link will steal your player login information and data!

vagrant onyx
#

@sly harbor you can report player for freud and scam

sly harbor
#

Already did

#

And blocked them 🙂

west field
#

@olive pike HOW I CAN SHOW THAT I HAVE PROOF. THIS GUY HACKING: B13MilkiWay

vagrant onyx
#

and carefully in these kinda of website
they steal your information and money @sly harbor

sly harbor
#

@grizzled raft what do you mean?

wind quest
sage widget
#

@vagrant onyx bro help he is using his google play id not mine. And I don't know what's his id. So please help me

sly harbor
#

Yea it is sad

#

The devs need to get on this fast, a lot of people have fell for these tricks and clicked these links. They need some sort of chat filter that prevents suspicions links

wind quest
#

This should be stoped cause soo many player spending lot of money on their account and the hacker are just taking it away

#

May be through the link they send

#

😭

#

😭

olive pike
#

@sage widget his account is probably linked with your game so just go in the game and follow the steps in the video

steady smelt
rotund charm
#

If you play with an emulator person, will you get band?

#

@steady smelt the dude played 5 matches bro, he probably ain’t hacking

wind quest
#

@rotund charmno but u may get a Pattse headshot from dynamo

west field
#

Pls. I'ts just take few minutes to REPORT this guy: B13MilkiWay
He got WALLHACK...SPEEDHACK...JUMPING HIGH...DAMAGE REALLY HIGH.

olive pike
#

@rotund charm nope

sly harbor
#

@steady smelt If he’s only played 5 matches, it’s easy to have a 31 KD. Just don’t die in 5 matches and get 6 kills a game. Easy

rotund charm
#

You mean aimbot @wind quest

wind quest
#

@rotund charmno he is emulator player YouTuber from India who gives headshots through smoke😂

olive pike
#

@west field send us video

west field
#

@olive pike i cant send it to here 6 min long

sage widget
#

@olive pike I told you I don't have his account. If I have then I can try and successfully removed it. But I don't have

olive pike
#

@west field upload it on yt

west field
#

@olive pikeOkkk

wind quest
#

@olive pike @sage widget u guys really help other player tnks for helping them

rotund charm
#

@wind quest yea they can see people through smoke smh

west field
#

@olive pike i started to upload.

olive pike
#

@wind questI'm just a normal player helping people😂

#

Everyone do that here

cosmic gazelle
#

You guys should discontinue that irritating sound which comes when we Start TDM

sly harbor
#

If you think about it, the community are the ones that really help. We’re the ones playing the game, coming across these bugs / hackers, and we’re there ones reporting it

#

Also I agree with @cosmic gazelle

olive pike
#

Some people help and some need help

sly harbor
#

It’s so loud

olive pike
#

I agree with him too but we can't do that

wind quest
#

Ya

robust apex
sage widget
#

Please me. Can anyone understand. What my problem. My problem is that hacker was linked his google play email id. Which I don't know what's his email id. Think if I have his email id then I can removed it from pubg.
So please think and understand my problem.

robust apex
#

@steady smelt that's exactly what happened in training he said that he cares about youtube and all the game are cheaters

stable kindle
night cloak
#

How long do you have to be off you're account to get it banned?

steady smelt
#

@robust apex i can explain it, it's a hacker testing his new hack and the incompetent developers at pubg can't detect when a player jump +2meters

frozen magnet
#

Hey

robust apex
#

@steady smelt ik the point is where is the pubg support to ban these idiots

#

It happened all time in waiting place before being in the plane they jump like monkeys to tell us that pubg support can not ban us i am playing from season 2 they was afraid to show us that they are hacker for not getting ban what about now?

west field
#

@grizzled raft true

robust apex
#

@grizzled raft congratulation you know now how they can get profit 😂 😂

night cloak
#

How long does a account have to be offline to get banned

tame ferry
#

Hi guys please check that update please theres alot of hackers i lost everything i have in game KD in 17 got 9😐

robust apex
#

@tame ferry well my kd is 2.30 because of hackers dont be depressed 😂 😂

tame ferry
#

But im not you.

robust apex
#

@tame ferry yes and i am not honored to be like you

tame ferry
#

I asked admins who have answer people not you ma honey be respectful.

robust apex
#

@tame ferry if you will be respectful i would be

tame ferry
#

What the hell😑😑 bro i asked admins who have checked not you please let them answer ma question

robust apex
#

Up 👆 there you said hi guys and you was talking to all lmao

grizzled raft
#

🍿 pubgm_kappa

robust apex
#

@grizzled raft i like this guy 😂😂😂

olive pike
#

I'm.back

#

@night cloak it won't get banned even if u stay off for a decades

#

Kk

bold siren
#

No discussions here.

#

^

jaunty ledge
#

i have a question

grizzled lark
#

Seperated, @jaunty ledge.

jaunty ledge
#

Ok

#

thanks

rare flower
#

hey i have an issue, when i try to download the game on the google play store it tells me there was an issue downloading it. ive done this numerous times and it seems to download other apps fine. any idea whats going on?

#

also uhh i'd change my nick if i could but i cant, sorry

jaunty ledge
#

if you have a bad internet connection and not so much space the playstore will cause errors with big apps, so try deleting some apps if you can't upgrade your internet connection

rare flower
#

i have about 3 and a half gigabytes free

jaunty ledge
#

or you can also mantain the playstore open while downloading

rare flower
#

ill go uninstall some apps, thanks for the tips

jaunty ledge
#

np, i experienced those problems in my old phone and is horrible

rare flower
#

yeah my phone is pretty wack, i managed to download the game back last year but i think it was way smaller lol

rapid osprey
#

@jaunty ledge What App Is This?

jaunty ledge
#

ApkPure

night cloak
#

@rare flower download the game from official website👍

jaunty ledge
#

yea that also works too

rare flower
#

oh i never thought about that, im downloading again and if it doesnt work ill try that thanks

#

wait does it auto-update or do i need to reinstall for that

#

@night cloak

rare flower
#

wooho it worked thanks :)

surreal basalt
#

im keep getting this 10 mins bans in the lobby after i log, tried evreything, changing my ISP, Repairing the game, clearing the data..

night cloak
surreal basalt
#

tried all of them

#

still

manic marlin
#

So where do I complain if my merit deduction is questionable?

storm flumeBOT
#

You can contact the customer service via the game settings, @manic marlin. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

night cloak
#

Is it for emulator @surreal basalt?

surreal basalt
#

no stoped playing emulators a month ago

humble dragon
#

Take out the railing on the middle platform it's a glitched spot

storm flumeBOT
#

Hello, @humble dragon!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

thorny linden
#

Hello

night cloak
#

You can contact customer service to know exact answer if you have already tried solution in the pinned message @surreal basalt.

thorny linden
#

I just back to pubg mobile and my account got banned lol?

#

Anyone here able to help?

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @thorny linden. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

manic marlin
#

@storm flume tried that and was never able to get to anyone to talk to. All automatic answer and then just ends the session.

surreal basalt
#

thx anyways @night cloak

night cloak
#

You're welcome.

#

How is your merit deduction is questionable @manic marlin?

surreal basalt
#

Im not getting banned anymore, but all my tags gone

#

region tags

manic marlin
#

@night cloak I was playing with two of my friends and one system matched player. We were pretty late in the game and I was driving the car. We hit a pile of wood outside a house and the car exploded. Next day I got three system msg saying I got deducted 20 merits each. When I asked my friend they said they never reported that and they don’t even know how. So I can only assume the system matched player did that. But if he I sisit I did that with bad intent then I am fine with it but how did the system make it look like two of my best friend reported me even though they did not?

#

Did I make sense?

#

And before the car hit the wood it was never been shot. So I am assuming it’s a system bug caused the car to explod

night cloak
manic marlin
#

System deducts 10 per kill but I got 20 per kill which means it’s report

#

And three times 20 was 60

night cloak
#

So, no wonder that your teammates reported you including that random player.

knotty solstice
#

Hello. I have a big problem, please help than you can. I can’t log into my account through the game center, a notification arrives that “The international version is not available for this account. Use the version for Vietnam. "
Then, when you try to log in via Facebook, the inscription “your account is blocked” appears on the screen. My teammates take screenshots, like someone does spamming on some website. I send all evidence and screenshots. help me please

night cloak
#

Please contact Facebook to enable your account again @knotty solstice.

knotty solstice
#

So my game is tied and through the game center. why doesn't it go then?

#

I don’t understand how the Vietnamese version of the game is connected?

night cloak
#

It happens if you logged in to Vietnamese version through mobile or emulator. What error pop ups when you try to log in through game center?

knotty solstice
#

I never entered through Vietnam, and did not use third-party software. when trying to login through. game center a notification appears that "The international version is not available for this account. Use the version for Vietnam. ”In Russian. Please help, I donated a lot of money there, there are a lot of clothes and skins.

#

my teammate now wrote to me that “your account is not banned, because someone is logging in with it”

manic marlin
#

@night cloak they didn’t report me for sure. So even if that other guy report me it should be one time of 20

night cloak
#

So you downloaded Vietnamese version already @knotty solstice?

jaunty ledge
#

This thing goes exactly the same as the global so... I'll come back to the lite
Please fix performance, the older versions runs smother than the new ones

manic marlin
#

@night cloak I was looking at their device too. Like I said we are very close friends. They all know what had happened and they all know I didn’t kill everyone on purpose that’s why they won’t report me. What I don’t understand is why when one other guy reports and I got 20 point times three.

night cloak
#

It's just chinese version.

manic marlin
#

Been playing this game for a long while and I never lost any merits as fas as I can remember just don’t think this is right.

night cloak
#

What message did you receive in inbox @manic marlin?

manic marlin
#

Something about killing team mate and was reported. Times three. So I got three msgs each deduct 20poinys. And when my friends check their system they saw the same msg saying they reported me and I will be deducted 20mirits

#

I normally delete everything so when I realize what happen it’s too late

dreamy vapor
#

Why pubg so lag after new update....?? This never happened before 😭

knotty solstice
#

I did not download the version of Vietnam, and I don’t even know how to do it. i use ios

manic marlin
#

Then my friend told me they got same msg in their inbox

night cloak
#

I guess there is nothing we can do about it here. You will need to contact customer service regarding that and wait for the answer. It takes lot of time because the amount of messages they receive. So please wait patiently @manic marlin.

manic marlin
#

@night cloak problem is I can’t seem to submit anything. The customer service in game is just a bot sending me in loops and never allow me to submit.

knotty solstice
#

But how to return an account to the international version? I do not have an android device. it seems to me that they hacked me at all, as someone logs into my account and sends spam messages

night cloak
#

You will be able to replay soon once customer service agent approach you @manic marlin.

blazing saddle
#

@knotty solstice Download the VN version and contact the ingame support in that game regarding account transfer.

knotty solstice
#

and can you untie my account from facebook so that no one goes through it?

misty tendon
#

Any body here ?!

blazing saddle
#

@knotty solstice We cannot do that.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @misty tendon. Remember to read through #481198147478224896 before asking questions in the support channels.

misty tendon
#

I know all of this but i have a small problem and i dont know how i resolve it

knotty solstice
#

who will help me then? nobody wants to help, it's so insulting

misty tendon
#

My pubg account wad linked to facebook and gamecenter my facebook account was permanently disabled and my game center is good and now i changed my mobile from ios to android how to access my account into the google or another link

blazing saddle
#

@misty tendon There is no way to do that unless you get back access to Facebook.

storm flumeBOT
#

You can contact the customer service via the game settings, @knotty solstice. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

night cloak
#

Just follow those instructions. That's all we can do from our side @knotty solstice.

knotty solstice
#

Well, there the bot answers, not the person. he answers nothing and gives no information

misty tendon
#

I said iam permanently lost my fb account bec iam hacked before

#

The only access of my account is my game center @blazing saddle

knotty solstice
#

Okay, thank you, you were the last hope

blazing saddle
#

Then you can access game only via iOS devices, @misty tendon.

surreal basalt
#

bruh this 10 mins ban is pissing me off

blazing saddle
#

If you go to the pinned messages and scroll down, there is a solution for it.
Alternatively, you can reinstall the client after removing any kind of 3rd part applications which modifies game data, @surreal basalt.

surreal basalt
#

i re installed it more then 4 times now, changed my ISP, Cleared the phone data

#

but if i logged in my guest acount im not getting banned

blazing saddle
#

These are the only solutions we have, if the issue is not resolved after using these methods, you should contact the ingame customer support, @surreal basalt.

lofty trail
#

@night cloak i hate this game

#

It always crashes in my Motorola G5+ like dude wtf I got everything this game needs and still it crasheslike wtf do you need dude k

storm flumeBOT
#

Hello, @open star!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

tawny galleon
#

Why it's showing authentication failed in pubg beta?

night cloak
#

Beta is not available at the moment@tawny galleon .

#

I wish pubg knew how annoying it is to get shot behind a wall

#

And I’m not being a poor sport I have proof

oblique spire
#

@night cloak bro u found solution of my problem?

night cloak
#

Apparently it is gonna take about 16 months to make a Oceania server

#

Unfortunately nope. I am afraid that you will need to contact customer service regarding that@oblique spire .

oblique spire
#

I did contact with them@night cloak

night cloak
#

That's good. Please wait patiently till you receive reply from a customer service agent.

oblique spire
#

😢

night cloak
#

Sorry, we could not help you much.

thin mirage
#

Can anyone send the PUBGM Lite Discord's link to my DM?

night cloak
thin mirage
#

Thank you!

lusty grove
#

Please help me i bought this season royal pass worth 600 uc and now m at 86 level and i have 500 uc but its need to be 510 i didn't bought anything in game but I didn't got my 10 uc please help me. I tried to get help from customer care but thts useless its not helping anyways..is there any glitch in game ?

wicked dawn
#

@lusty grove you wasted it in lucky spin 100%

lusty grove
#

@wicked dawn nope I didn't spined a singel wheel

wicked dawn
#

10 uc, it doesnt disappear like that lol

#

must have bought something from treasures

lusty grove
#

Nope i didn't bought anything coz i was knowing tht i have exact 600 uc to buy next royal pass.trust me

#

@anyone pleae help

#

Anyone please help me im in big trouble

night cloak
#

@lusty grove Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

night gull
night cloak
#

@lusty grove on lvl 87 you will get 30 UC

#

You must have accidentally played any wheel event

#

Why changing country in pubg needs 60 days while my friends account gets 15 days to change it back ?

willow cloud
#

Now Beta version is open

#

@tawny galleon

weary cosmos
#

@willow cloud 0.14.5?

willow cloud
#

No 14.4

weary cosmos
#

omg... why not 0.14.5 😂 😂 😂 ok

lusty grove
#

@night cloak nope i didn't used any if i did please gimme my history till 86 its needed to be 510 uc but now its 500 I didn't spend any

willow cloud
#

@weary cosmosalso opening will be updated means

night cloak
#

Helpp, not banned if i buy uc on the site?

#

Which site @night cloak?

desert thunder
#

they are not answering

 Nasıl telaffuz edildiğini öğrenin

night cloak
#

@night cloak minasbuy

#

Yes it is safe @night cloak . Midasbuy*

storm flumeBOT
#

Please refer to subpoint 6.2 in #481198147478224896 for further information, @desert thunder. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

night cloak
#

exactly??

junior plover
#

@night cloak @glossy sable can you help me please,
So i ask the customer service to revoke access for google play and they ask me so many questions and I answered them, and they ask me for the registration date and i also answer them so i do everything that they asked me to do and to answer.
And then they reply me with this

#

So do they will revoke the access or not?

#

😭😭😭😭

night cloak
#

Yes kitten @night cloak .

#

@night cloak thanks cat

#

As said in the screenshot they will contact you after investigation@junior plover .

junior plover
#

@night cloak but they end up the conversation and ask me to rate the service ( so if I want to ask them i need to open up a new conversation)

#

Do will they reply on the same conversation?

desert thunder
#

@storm flumeI didn't get a response to the last account evidence I sent.

night cloak
desert thunder
#

I didn't get a response to the last account evidence I sent.

night cloak
#

It will take time.Probably few weeks@desert thunder .

desert thunder
#

2 3 ?

night cloak
#

Maybe?

dusty sandal
#

No real people reply in the game chat only bot reply comes some time maybe but frustrating .. support worst in game

spring void
#

@dusty sandal if your issue is legut an actual person will reply but it will take several tries

compact hedge
#

What is this message for ....

spring void
#

@compact hedge is please check this channels pinned messages from the top right corner

compact hedge
#

There are tons of messages.

spring void
#

Data Error with Client
Reason for this issue may include :
-> Your DNS server has trouble connecting to the game's server.
-> Forced changing of network while ingame or changing of data like device time

Solution
An easy fix for this solution will be fixing your device time.
• Go to settings -> System -> Date and time -> Turn on the options of Automatic date & time and Automatic time zone . This will lead to your device using network provided date and time and will fix your issues.

Facing issues even after changing time? Try switching to a better network or change the DNS server settings using the app DNS Changer from your Play store.
For further info about changing DNS refer to faq 1.4 in #481198147478224896 channel.

Please note: This solution is only for mobile users. For emulator related issues go to #emulator-support. @compact hedge

compact hedge
#

I always get that when I do over 10 kills while still bronze

spring void
#

@compact hedge read the message above

#

@compact hedge are you on emulator? If so gain emulator role from #613267301243944960 by reacting with the message using 🇪

compact hedge
#

I did, its not the point, point is that I always, always get this message when I have over 8 kills whilst still bronze 5

#

Im not, i use iPad

spring void
#

@compact hedge maybe it is due to the error i stated please check if it fixes it

compact hedge
#

Its fixed

#

They unlocked it, but I wanna understand what under what policy pubg has the right to suspend people for having high kills at low tiers

stoic totem
#

Hou to report if someone hacking

spring void
#

@compact hedge no one said they suspended you for that, the issues reason was mentioned in my first answer to you

#

@stoic totem ingame through tieroverview section

compact hedge
#

Eh well, getting it constantly makes it seem like suspension

stoic totem
#

I'm recorded gameplay video

spring void
#

It is suspension, but not for high kills

#

@stoic totem no use the ingame staff will already have proofs just report them

spring void
#

@desert thunder wait for a reply

#

Also tell them what your issue is

willow cloud
#

ping beta version high why is approximately 350 ms always comes

night cloak
#

Me banearon por jugar con un profecional de K/D 130

reef siren
#

Hey guys. Anyone playing Chinese version? Can't play FPP Classic Match. I'm level 11. Where is the option?

night cloak
#

Ayudaaa reporten este error, yo solo juego legalmente y no quiero perder mis dias consecutivos, estaba tratando de llegar a los 60 dias :c

#

@night cloak Kindly translate it to English!

#

Ok

#

Help report this error, I only play legally and I don't want to lose my consecutive days, I was trying to reach 60 days :c

#

I have a friend who is professional and has a k / d of 130, is that why?

#

@night cloak from the picture, I can see that your account will unlock 9 September. Now you have to wait and use the file claim ( yellow button).

spring void
#

@night cloak make sure your friend isnt using hacks

pseudo zenith
#

I can provide some video clips of hacker and character id but if I do so what would I get from pubg

#

Bcoz if I do that I need to spent time on video editing to make clip and need to search that person for character id so it needs time and effort to do

storm flumeBOT
#

Hello, @pseudo zenith!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

pseudo zenith
#

Yes I report them everytime but I capable of doing more than that but I want reward for that bcoz it will help pubg to ban hackers

untold nest
pseudo zenith
#

There's might be something you don't want to tell

untold nest
#

I was offline for like 2 weeks and then I came back and this popped up

pseudo zenith
#

Maybe you have bypass emulator or hack

#

Don't know

untold nest
#

I am iPhone X player
There’s no way to hack on iPhone X

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @untold nest:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

spring void
#

@untold nest maybe your account was hacked by someone else or someone else used it in an illegal way? Please check TOS and avoid bypassing chat filter

modern gale
#

Do not discussion here, @untold nest and @pseudo zenith.

pseudo zenith
#

Ok

spring void
#

@untold nest your account is your responsibility and you agree to accept any punishment if you violate TOS, however there is a file claim button and the CS will help you if they think it is unfair

modern gale
#

^

#

So as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest.

pseudo zenith
#

Pubg mobile support isn't capable of detecting real hackers or paid hackers

spring void
#

@pseudo zenith they are and many hackers get banned daily, stop clutttering this channel and move

pseudo zenith
#

Can your provide me email to contact developer or right person for that

spring void
#

@pseudo zenith ingame CS will help you

pseudo zenith
#

Ok

storm flumeBOT
#

You can contact the customer service via the game settings, @pseudo zenith. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

night cloak
#

Please stop the hacker We are very tired of the situation is unbearable in the game from 9 to 10 hacker

blazing saddle
#

We do not deal with hacker reports here, kindly report ingame or to the ingame customer support, @night cloak.

night cloak
#

@blazing saddleWhere to get customer support

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

night cloak
#

Thank you

frosty shore
#

When the next update will come

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @frosty shore. Once we do, we will publish further information in #news.

frosty shore
#

Ok

#

Bot

austere kettle
#

Hi

jade valley
#

report ingame dont work

#

rip pubgm

shut jewel
night cloak
#

It's training mode. That guy threw grenade and flew in the air. What's in that?GWchadMEGATHINK

blazing saddle
#

...

shut jewel
#

😡 😠

storm flumeBOT
#

Hello, @last widget!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

brisk gorge
#

My account is banned for 3 months I didn’t do anything and my rank is bronze 3 i just finish my old band because playing with hack and now 3 months because what I just finished my game and win kill 6

last widget
#

is there any other way to report ?

#

in-game report not work. This guy get Rank 2 in world FPP

night cloak
#

By sending that video to the customer service @last widget.

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @brisk gorge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

last widget
#

@night cloak thank you

night cloak
#

you're welcome.

rough pewter
brisk gorge
#

Ok where I can find support email

storm flumeBOT
#

You can contact the customer service via the game settings, @brisk gorge. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

brisk gorge
#

Okay

spring void
#

@rough pewter doesnt the dismantle button on left work?

rough pewter
spring void
#

Try to unequip it and then try dismantle @rough pewter

rough pewter
#

that also not working

spring void
#

@rough pewter try to repair your game from login screen

rough pewter
#

ok ill try

night cloak
#

Hello

Please i need  help 
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon

as possible

My ID :5398727828

olive pike
#

@night cloak did u played with any hackers? Also is the ban temporary or permanent

spring void
#

@night cloak your ban popup will say the reason also keep in mind that your account is your responsibility and you agree to accept any punishment if you violate TOS, however there is a file claim button and the CS will help you if they think it is unfair,

night cloak
#

It was not once a game with hacker and was banned for a week and then did not play

olive pike
#

@spring void is right, but the customer service doesn't reply

spring void
#

@night cloak can you elaborate please?

#

@olive pike they do reply if your case is genuine hower it may take some tries

olive pike
#

Hm okay

night cloak
#

I swear I don't use any cheat programs and when I was banned, one of the players killed me

#

It was then banned

spring void
#

Only cheats dont lead to ban please consider reviewing TOS @night cloak

#

@night cloak and if the ban is for 10 years make a new account

night cloak
#

I want to talk to any official I want to know the reason why the band is when I open my account with more than one mobile is blocked

spring void
#

@night cloak so you mean your account is blocked because it is openend on two devices? Can you explain clearly please

night cloak
#

Hello sir/mam I need help!

spring void
#

@night cloak what is the issue

brisk gorge
#

0 support in game fix we need real people to speak not Bot

night cloak
#

@spring void well not a issue, I need the current damage chart of all guns

spring void
#

@night cloak you can find that on several sites on internet

night cloak
#

I am asking about this because my account is also used by my nephew

#

@spring void I tried to find out but didn't get it

spring void
#

@night cloak maybe your nephew violated a game rule

olive pike
#

@night cloak DM I will send u it

night cloak
#

@olive pike

#

This is impossible because when I was banned he was playing with me

spring void
#

I have the link shall i dm it to you?

#

@night cloak

night cloak
#

@spring void if u r talking to me then yes please!

#

Please
Just tell me how I can communicate with an official

spring void
#

@night cloak so was he playing with you using your account? You cant access same account on two devices

#

@night cloak only way is the ingame CS

night cloak
#

He was playing with his own account so I work and I don't have time to play so I gave my account to him to help me

olive pike
#

@night cloak we already said and it's written, ur account ur responsibility.

#

We cannot help with that either you contact the customer service

night cloak
#

I understood but I didn't activate anything

spring void
#

@night cloak maybe your nephew had a third party app enabled, please dont repeat same questions and contact ingame cs

night cloak
#

You can review the account and confirm this

gloomy olive
#

@willow cloud I think high ping on beta is often because there is cross-server matching. I play on NA in theory (from UK) and should see ~150ms, some games it's 350ms and all the names are suddenly Asian because I've been matched across.

willow cloud
#

@gloomy olivesad reality

gloomy olive
#

It's Beta, I think that's fair enough. It's very quiet on there.

jade valley
spring void
#

@jade valley it works many hackers are banned every week

night cloak
hazy phoenix
#

Tencent are banning 1%

jade valley
#

ok still reporting ill see how far

night cloak
#

How to talk to an official

jade valley
#

@night cloak i get this frome infect mode

storm flumeBOT
#

You can contact the customer service via the game settings, @night cloak. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

night cloak
#

@jade valley i need more information! I'm not familiar with infection mode😐

jade valley
#

you need to be familiar

wind owl
#

is anyone here in PMCO?

jade valley
#

but only 30days not forever

wind owl
#

I mean any team?

blazing saddle
#

@night cloak You can get the Lone Hero title by doing missions in the Infection labyrinth event.

night cloak
#

The event is in events tab → time limited.

storm oriole
#

Hi guys can ask you question

blazing saddle
#

Yes? Feel free to ask, @storm oriole

night cloak
#

A guy plays with cheaters i said him not to play becouse account be get ban so his account will get 10 years ban or temporary?

#

Hello , I have a video of a hacker how i can send it and report him?

storm oriole
#

Does gfx tool give band by pu

blazing saddle
#

10 years ban for actively teaming up with cheaters, @night cloak.

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @storm oriole.

blazing saddle
#

@night cloak Report ingame to the ingame customer support.

night cloak
#

No video support?

#

@blazing saddle Thanks for help :)

#

I want some one help me

blazing saddle
#

You can upload and send the link to the ingame support, @night cloak

night cloak
#

Upload where exactly?

#

@blazing saddle can you help

gritty glade
#

Parachute landing glitch pls fix @pubg

blazing saddle
#

@night cloak Youtube or streamable.

night cloak
#

Okay ty

storm flumeBOT
#

Hello, @gritty glade!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

blazing saddle
#

@night cloak Yes?

gritty glade
#

@storm flume

No hacker it's pubg bug

blazing saddle
#

@gritty glade Read carefully.

gritty glade
#

@blazing saddleok

night cloak
#

@blazing saddle my account has been baned I did not run hacker

blazing saddle
#

@night cloak Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.

night cloak
#

@blazing saddle i click on file claim
Ther are bot not huamn

blazing saddle
night cloak
sick shale
#

Rating protection card expires when the season ends?

blazing saddle
#

@night cloak Yes, the missions are available for the specified time.

#

@night cloak Anyway, it is too late for you, you missed half the event missions.

night cloak
#

Why you delete my comment

blazing saddle
#

Take further discussions to #chat or #pubg-mobile, do not clutter this channel, @night cloak.

sick shale
#

Any answer

median garden
#

Why Ping Is Fluctuating?

night cloak
#

تباً لببجي لعبة هراء

median garden
#

Soketimes Gives 2ms Sometimes 900ms

night cloak
#

عير بخواتكم

#

يا مناويج

#

بلاعييين العييير

#

@blazing saddle I'm sorry! I'm asking about the tittle... As you can see there is a clock sign, my question is: is it time Limited tittle, like season 7 ace or conqueror tittle?

#

@night cloak the title end's in 30 days

#

@night cloak ok! Do you have the title?

#

@night cloak yes

#

@night cloaklong hero

#

@night cloak oh! Thanks for the information! I don't have to waste time on it👍

#

@night cloak i take him with knowleadge😂

blazing saddle
#

@night cloak Yes the title is time limited. I guess 30 days (not sure gotta confirm)

night cloak
#

@blazing saddle oh! The boy confirmed me. It's for 30 days! By the way, thanks for your time🙂

queen badge
#

My ID got banned for 10 years for no reason. I haven't used any third party apps, cheats, etc

night cloak
#

Is it bad to sell my pubg mobile account and if so how could you tell if it was sold?

blazing saddle
#

@queen badge Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.

#

@night cloak Account selling/trading is a violation of the Terms of Use of the game.

night cloak
#

@blazing saddle ok thanks

sacred dust
#

i got 3 months ban for kill 16 in arcade

#

why?

main peak
#

i got banned for no reason

#

my kill was 10 kill

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @main peak @sacred dust. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

queen badge
#

@blazing saddle So it means i have to create a new id to contact to customer support and also i filed a claim but whenever i send my problem the next time when i open the file claim option it says conversation closed

main peak
#

yeah same here not answer not a single question

#

you people banned simple person

#

n the hacker that are very much soo you are not working on that

fathom marsh
#

stop using hacks

alpine rain
#

For some reason whenever my mic is on the game lag but if i play with no mic it moves so swiftly please fix it or do something with it

lime hill
#

Hello I need help

#

If I reach ace do I get a title before the season ends???

fathom marsh
#

no

rain wraith
#

@lime hill after

lime hill
#

And the team effect in ace is it like conquer? I mean the same thing

fathom marsh
#

yes

lime hill
#

X0

#

Even in season 10 I'll still have the team effect??? "

fair tartan
#

Bizon not spawning bug has been fixed. I reported a bug report 2 days back.👌

#

Now tellme about Global treatment hunt, Do i need to complete all missions to get permanent outfit?

#

And what are the rewards? Why haven't they announced it?

lime hill
#

Even in season 10 I'll still have the team effect??? "

fair tartan
#

@lime hill Nope

lime hill
#

but why

#

I hate you Pubg

fair tartan
#

It isn't a why question. Don't spam. Please.

fathom marsh
#

because the finishes will be bullcrap that why they didnt announce it

queen badge
#

My ID got banned for 10 years for no reason. I haven't used any third party apps, cheats, etc

fathom marsh
#

some lame legendary finish

lime hill
#

@queen badge why tf u lying 🎶 🎶 why you always lying

fair tartan
#

@fathom marsh Oh, I wanted to ask some tencent employee or something. Reward should always be public.

spring void
#

@fathom marsh @lime hill go to #chat and avoid unneeded comments

queen badge
#

@lime hill i just joined the server because of issue

lime hill
#

@spring void I'm a nice guy

spring void
#

@queen badge your account is your responsibility and you agree to accept any punishment if you violate TOS, however there is a file claim button and the CS will help you if they think it is unfair

fathom marsh
#

yea hacking or teaming up with hackers or just teaming up with normal player is bannable

fair tartan
#

Tencent said we will get 3 permanent finishes. What is "finishes"? It could be outfits or gun skins?

spring void
#

@lime hill ok, but say things like this in other channels

fathom marsh
#

using glitchs also and many more reasons

queen badge
#

they are not replying and closes the conversation everytime. also i had never used any 3rd party apps or cheats

#

never used glitches or teamed up with hackers

spring void
#

@queen badge only cheats dont lead to ban, if CS doesnt help dont except we can

fathom marsh
#

first of all are you an emu or phone player ?

queen badge
#

emu

fathom marsh
#

never played with a hacker be honest xD

lime hill
#

@fathom marsh 😂😂

queen badge
#

i said teamed up with hacker

#

hackers are random so we cant resist them to be in our team as random

fathom marsh
#

thats right

queen badge
#

teaming is punishable not random matches

fathom marsh
#

i random match everyday and i play with hackers everyday randomly but i didnt get banned so your argument is weak

blazing saddle
#

You get a ban for 10 years for actively teaming with cheaters. If you match up with cheaters randomly, it won't cause any negetive effect on the account in any way.

queen badge
#

@blazing saddle i have not teamed up with any cheater and if i did by any mistake or any lie of in game friends how am i responsible completely?

fathom marsh
#

If you played many games with him yea you r responsible

blazing saddle
#

@queen badge You are responsible for your own account, if you intentionally or unintentionally play games with a cheating teammate actively multiple times.

queen badge
#

because many of the players are using location hack but if anyone spectates them how can anyone be so sure for it?

blazing saddle
#

It is not the game's responsibility about who you add and play as a team. You should be careful about it.

queen badge
#

i agree but how would we know who is a cheater and who is not?

fathom marsh
#

xDDD isnt it obvious

blazing saddle
#

@queen badge The game has logs. Once abnormality in the logs is detected it gives out the appropriate punishments. How do you thing teamkillers are detected? Simple word : Logs.

queen badge
#

does teaming with cheaters/hackers lead to direct 10 year ban??

blazing saddle
#

If done multiple times, yes.

fathom marsh
#

@blazing saddle and how about "Vip hackers" when they say getting reported will not get them banned ?

blazing saddle
#

@fathom marsh It takes time for the system to detect the reports. Also, I would like to tell you, there is nothing called ViP hacks. Just marketing skills of cheat distributors.

olive pike
#

@west field dude are you okay u have been doing this since morning, just go and report about him in the customer service

queen badge
#

ok i agree that its my responsibility but still don't you think that there should be a warning for teaming with cheaters because we don't know who is using any cheat and who is not?

blazing saddle
#

@west field We do not deal with hacker reports here. Report ingame

fathom marsh
#

okey feels good to hear that

night cloak
#

Does anyone know why im not getting the Sharpshooter title? I killed exactly 3 players in a row without missing any bullet in platinum

west field
#

@olive pike dude i.m really angry of him. I was conqueror and i lost 50 point and back ato ace. I want more people to report him.

fathom marsh
#

solo mode @night cloak

blazing saddle
#

@queen badge I am not sure, but the game usually used to give out a 7 day ban, then a 10 year ban. Idk if these 7 day bans are still given out.

night cloak
#

@fathom marsh yea, solo mode

#

admin i want to talk to officials please

fathom marsh
#

from 50 m away then @night cloak

night cloak
#

@fathom marsh did it from far away

#

Do i have to kill them from exactly 50m?

fathom marsh
#

i did it from 51m

#

with an AK 1 bullet headshot each xD

blazing saddle
night cloak
#

My account banned for 1week second time and i didnt even used any 3rd party apps + i have reinstalled game twice from playstore please help me why you guys are banning me? for 3rd party apps?

#

@night cloak I may help you about deadeye

#

I did it from 70 and nothing

blazing saddle
#

@night cloak Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.

night cloak
#

@night cloak what you want to know?

#

@night cloak i really need help

#

@night cloak i want to know what i do wrong because it wont give me the title

queen badge
#

@blazing saddle i agree for your words but getting a direct ban of 10 years is topic to worry about because some of the players dont intentionally play with cheaters

night cloak
#

@night cloak i killed 3 people in solo mode, headshot without missing 50+m in platinum

blazing saddle
#

@queen badge System gives punishment according to severity of violations of the ToS.

queen badge
#

are players using these location cheats banned recently?

night cloak
#

@night cloak get DeadEye, you-

  1. Have to Be in platinum or higher rank
  2. Kill 3 enemy from 50m or More.
  3. Kill them with head shot.
  4. Don't mass a single bullet.
  5. Kill them in a row
    Have you done anything wrong?
olive pike
#

@night cloak sir please don't advertise your personal buisness in this channel

frosty kettle
#

Anyone know about the East bug?

olive pike
#

@frosty kettle Can you elaborate?

frosty kettle
#

Sometimes when aiming the cursor just automatically moves towards east

queen badge
#

mostly players don't play intentionally with cheaters so i think the system should start with some 2-5 min ban as a warning that you had teamed with a cheater many times so that we can check who is using cheats and we need to unfriend the one...

blazing saddle
#

@queen badge All types of 3rd party plugins, ingame modifications/editing of files etc is against ToS and it leads to a ban. All kinds of cheats are detected and can cause a suspension.
If you have no questions other than reasons for ban, you can discuss in #chat or #pubg-mobile.
For more elaborate answer about reasons for ban, refer to faq subpoint 2.9 in #481198147478224896

night cloak
#

@night cloak i did all those you mention, BUT, before killing those 3, i killed another 2 active players normaly

olive pike
#

@frosty kettlePlease try to repair client and if it's still the same then please report about it in #555492558428700682

frosty kettle
#

Okay @olive pike

#

When is the update coming?
Any guesses?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @frosty kettle. Once we do, we will publish further information in #news.

frosty kettle
#

@storm flume Okay BOT

#

@blazing saddle Okk

night cloak
#

@night cloak so? Was that a problem?

#

@night cloak did you kill 3 of them in a row with headshot?

queen badge
#

@blazing saddle mostly players don't play intentionally with cheaters so i think the system should start with some 2-5 min ban as a warning that you had teamed with a cheater many times so that we can check who is using cheats and we need to unfriend the one... i have been playing the game from season 2 purchased rp from season 5 and this is the worst experience i ever had with the game... i am going to uninstall the game for forever if my id doesn't get unban...

night cloak
#

@night cloak yes

brisk gorge
#

is there anyway too unlock my ban for 3 months

blazing saddle
#

@queen badge Take such suggestions/feedback to the ingame support.

queen badge
#

i dont have any other id for this game

dusty dome
#

Suppourts

queen badge
#

@blazing saddle i had only one id with facebook so i contacted tencent through file claim, mail, website and now here

olive pike
#

@dusty dome How may we help u

queen badge
#

and i didnt get any positive response towards my id ban from any of the ways i could

blazing saddle
#

@queen badge I'll just repeat myself, we do not provide any help regarding banned accounts.
If you have any more questions just click the 'File Claim' button and ask, we do not provide support regarding such matters.
Please move to #chat or #pubg-mobile.

night cloak
#

@night cloak if you are right, then You should have got it. You must have done something wrong. 🤷

queen badge
#

they closes the conversation everytime i ask for issue

night cloak
#

@night cloakTry again. And remember the rules

#

@night cloak ill do it again and then record it

blazing saddle
#

And so am I. If you bring the same issue again, it will result in a mute from the server.

queen badge
#

@blazing saddle for me??

blazing saddle
#

Yes.

queen badge
#

ok you can do so by the way i m leaving the game as well as the sever

old vigil
#

Anyone support can speak Arabic

distant escarp
#

@old vigil how can i help you

old vigil
#

بتعرف عربي

distant escarp
night cloak
pseudo bolt
#

Can I Transfer my UC in my Friends account?

night cloak
#

PUBG You Ban My 2nd Account WFT

#

You Ban My Personal Account Its OK And Then You Ban My Another Account WFT Please Help Me

#

Hello Any Buddy Here

dusty maple
#

my account has banned,How do I retrieve it?

#

hello?

haughty cypress
#

contact customer support @dusty maple

dusty maple
#

how?

haughty cypress
#

on the loading screen

dusty maple
#

Can you take a screen image and send it to me?

#

I don't know where it is

haughty cypress
#

neh i already uninstalled the game :/

dusty maple
#

When I speak with support, Robot answers me!

#

I want a real person

jagged geyser
#

Hey i have a problem in game,
Whenever i play game game becames choppy and then we go recent tabs and open game instantly it runs smooth and become chooppy and framedrops after a munite
Device:Samsung s10

#

Plz help

night cloak
#

@night cloak i did it again and nothing again

jagged geyser
#

I reported in game but please anyone can help

night cloak
#

@night cloak can share your career result and video recording?

olive pike
#

@jagged geyser try to repair client and free up some space of ur device

#

@dusty maplehow can we help u

night cloak
#

@night cloak it wont let me post the video, it says its too powerful

olive pike
#

@night cloak post it on YouTube, the easier way for now

night cloak
#

@night cloak kindly reduce the video size using any software and attach your career result too.

dusty maple
#

guys my account has banned,How do I retrieve it?

#

I was banned for no reason

#

In all my life I have never used something called hack programs or scripts

spring void
#

@dusty maple your account is your responsibility and you agree to accept any punishment if you violate TOS, however there is a file claim button and the CS will help you if they think it is unfair

olive pike
#

@dusty maple btw we don't provide help regarding banned accounts, did u team up with any hackers or used any third party apps?

spring void
#

Please consider rechecking the terms of services

olive pike
#

@spring void can I copy ur text 😅

spring void
#

Ofcourse

#

:👍 no need to ask

dusty maple
#

No, I did not violate the rules of the game. I live in a European country and my country prohibits the use of hack

jagged geyser
#

@olive pikei hav 100 gb free space and this is happening aftwr 8.9 mb in game update that came week ago

olive pike
#

@jagged geyser try to repair client

night cloak
#

Is there's a other way to see all match history in pubgm?

spring void
#

@dusty maple only hacks dont lead to ban violating TOS does

night cloak
#

@dusty maple if u think that your account has been banned unfairly, feel free to tap the file claim button on thr left of dialog box. And have patience until you get any information regarding this.

olive pike
#

@night cloak No, but you can go to career results to know what place you came in the history.

night cloak
#

I mean all

spring void
#

@night cloak there was a result viewer in your events tab, it maybe still available

olive pike
#

@night cloak Nope, there's no way

night cloak
#

Ok thanks guys

dusty maple
#

I hope the support will help me

#

I love this game very much

night cloak
#

@night cloak video starts from 0 to 1:10 and then skip until 6:45

olive pike
#

@dusty maple No discussions here please

spring void
#

@dusty maple the ingame support will help if they thibk your case is legit

#

@night cloak if a user has asked for link you can dm it with his permission sending it here will get it deleted by a bot

night cloak
#

@night cloak ok let me check

dusty maple
#

I have communicated with the in-game support but there is robot to answer me

#

Eventually the message is closed

#

i did not benefit from in-game support

spring void
#

@dusty maple it might take several tries before a real person helps you, and if they seem you dont deserve the unban they will not reply

dusty maple
#

But why didn't I break the rules of the game!

#

Can support here recover my account?