#questions
1 messages · Page 575 of 1
Please help, how to unlink my play game social media accounts in pubg my account is hacked
I get the royal pass 2 days later and i complete all the missions except 2 missions and iam 64 rp !!
!!
Yeah same @night cloak
Did you buy the royale pass or are you using the free one ? If you are using the free one then you cant get to 100
@night cloak how contact social media platforms
Yes
@night cloak any solution bro
Will let you know soon. Thank you for providing information @oblique spire.
What is the elite mission how can i found it ?!
@night cloak thankyou bro
Scroll down on the mission screen @misty tendon
🍻
You see i complete all the missions until week 7
Pmco qualifiers south asia region looks like indian region qualifiers isn't it unfair that indian teams have taken the whole top 32 places?
It just means that the Indian Teams are playing much better. Other teams need to step it up.
@warm wren They got their own dedicated server whereas other countries need to play in indo server with high ping and harder enemies
India is lumped with South Asia because they are all playing on Asia server.
@formal anchor
Previously we were in wildcard region idk why they lumped nepal bangladesh and pakistan with india
Nepal,bangladesh and pakistan need opportunities too
India even got their own official tournaments like PMIT and PMIS
Yeah why did they merged Indian along with it!
It's total unfair to those who don't have their own server and play with +140ms vs 30 -60ms
Feel free to have discussions in #pubg-mobile & #chat.
:)
so many server lagging in game please fix it
Someone got me headshot on foots nice :)
Hello, @blissful leaf!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Please refer to this channel's pinned messages for further information, @예썽#3468:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@night cloak yes i did it
i've tried already solutions in pinned messages but im still getting this 10 mins bans, can anyone tell me what the reason for it please??
Bro why our results is wrong ? We got 182 point and top 52 it’s written 157 point and top 72 . Can any addmin tell me why?
They said top 32 🤒
But I mean something else
Our point abated we gathering our point and at results it’s 182 point and written 157 🤒 big mistake 😪😪
I think best top 8 matches that u played will only calculated ...
So , get more kills along with chicken dinner...
hello
please pubg reverse weapon skin AKM
@raven wadi English only.
Use of external devices is against the Terms of Use.
Noted
@glossy sable please can you answer me too 🙄
Please refer to this channel's pinned messages for further information, @wind owl:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
It will be improve?
Has anyone else been experiencing a lot of high ping lately?
Any one help me please i completely all the missions until week 7 and my rp is 63 what can i do ?!
Read the pinned messages, @wind owl. All info on PMCO is provided there.
in club open we don’t count points,i have screens, we should have 163 but we have 123, what to do?
@hexed orbit @wind owl
If you think there's issues with the point count, contact the esports team on their email, provided in the pinned messages.
@misty tendon buy levels
Why to buy levels iam should be at least 85 as normal
because you missed some daily missions
@misty tendonmaybe u miss some rp
Yes i miss rp without any reason i complete all the mission what can i do
@misty tendonbuy rp
cuz u missed some daily missions @misty tendon
no @spiral tiger
How to buy extra rp ?!
tap on purchase rank button @misty tendon
@haughty cypressyeah i think he missed some
@haughty cypress
ok, can i get my money back
if i pay and after 10 min i got banned ?!
I am 100 rp now without missing anything and i still have week 8
nope @spiral tiger
I cant found it !!
@misty tendon i believe you can see it in this pic
@misty tendon talk to me in private i'll help you
stop hackers in emulator version please
we can't play normal
and the company know about hackers and they know all hack types but they won't block hackers
idk why 😂😂😂
man i love this game, but i can't play it anymore , all players flying , use aimbot,wallhac.
they must find a solution to this problem
i'm on 95 RP but these missions don't count, this is the last week of the RP, i want to reach 100RP but i probably won't because these 2 missions don't count, please fix
Hello, @terse rain and @spiral tiger!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
we make reports and no one get ban i keep meet same player every match ..... stop talk and ban the hacker when we report ther
@storm flume
Don't ban cheaters because all players will got banned and you will lose money 😄
just block hacking codes
#questions do you even play the game !!!!!!! If you do you gunna ban all the hacker in one week !!!!
pubg take millions of dollars and make auto system for ban and hacker win this .... Support not care about us ... all people know developer are sleeping people
Dude i m near to conqueror and i face hacker in every other match had to compromise with my kd for push
@
We are playing againts hacks in pmco
I have vedios shows that they are useing hack
nobody in this server has any power in the game. please report any hackers ingame
#questions how can I send videos for hackers to you !!??
You can report the cheaters in-game, not here.
Report dont do anything
It does but it take some time.
Its not a normal game
Pmco u should protect your players
Take time ?
So hack will kill us every game
And lose points?
@bold siren hahaha so funny we are reporting players in every game cuz there is hackers in every match we play
nobody in this server has the ability to change that. reporting ingame is the only way in the end
@bold siren it takes a lot of time and that’s not a good solution for the problem
@night cloak but nobody here can change that
@atomic coral i havr vedios that shows that they are using hack
@atomic coral yeah it’s obvious that they don’t want to fix either
I see that PUBG does even care for anything other than making money
@earnest depot that is very nice, but here nobody can ban anyone, this is a community run server. complaining here only gets in the way of people with problem we can fix
@night cloak if you want to enjoy the game without hacker, I suggest you to play PUBG Mobile lite.. general conversation here #chat or #pubg-mobile
Where can i send the vedio?
@earnest depot ingame is the only option, sorry
@earnest depot kindly read #481198147478224896
@night cloak it’s not a solution I think I have the right to play the original game without facing hackers in every match
@earnest depot ok, but please do not fill up this chat
If they just play the game as I said before they gunna ban every hacker in a week
And every game they will kill us
@night cloak you may have that right, but complaining here doesn't help anyone
Every one tells me to send the vedios here
No conversations here!
Well it may give us some relief to know that we all are facing the same problem here
And we do NOT deal with cheaters here.
@bold siren I am trying to get them to understand that complaining here is useless. you can delete the first part you want to clean the chats
@bold siren if the support doesn’t deal with cheaters who will !!???
Hello, @steady smelt!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
and then this hacker comes along and blow up out brand new car with 3 shots from 300m+l
Hello, @steady smelt!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
they will not fight a hacker ... they all of you buy hacker better
they are just auto talk ... no new with them
Please move somewhere else, @terse rain.
ban the hacker first
We do not deal with hacker reports here, @terse rain
Kindly report it ingame or to the ingame customer support.
Report in game not work
It works, it takes time for the system to review each reported account individually since it gets like millions of reports everyday, @terse rain. I hope you understand, kindly be patient. Reporting just speeds up the process and helps the devs to make the game a hacker free one.
You can check on #news or official twitter, they release a partial list of banned players every week.
we lose i am from season 2 keep getting all my rewards now i cant get ace ....
make me ace i will get to sleep and back in new season
If you have no other issue other than the hacker report, kindly move to #chat or #pubg-mobile for further discussions.
@terse rain We only help with client sided technical problems. You can take other server sided related problems or hacker reports to ingame customer support.
You can contact the customer service via the game settings, @terse rain. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
why doesn' the server side support have a discord #? or are they afraid of the criticism?
@steady smelt Server sided support is provided ingame.
Regarding that glitch in the above images, it is caused due to missing files or an error in parsing the files ingame.
Try clearing game cache from device settings, or you can click the Repair client option at the login screen.
If this does not fix it, kindly reinstall the client app from official stores (Google play or App store) or the official website.
oh my god, i just got teamed up with a hacker who landed us so fast and got killed BY a hacker who was jumping, this is out of controll
We cannot help you regarding this issue, just report it ingame or to the ingame support.
In case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions. @vital quiver
@night cloak report them in-game.
Your username does not comply with our community guidelines, @vital quiver. Feel free to request a different server nickname in compliance with #613267301243944960. Alternatively, we will assign you a server nickname at our own discretion.
This game after the new Victor character was added will lag extremely and disconnect my wifi then it will glitch me across the map. It is just very annoying
Go to device settings and clear game cache, alternatively you can click the Repair Client option on the login screen.
If issue persists, reinstall the client, @turbid mantle
Repair client🙄
@blazing saddle Toe wyd
@glossy sable wyd?🙄
what [are] you doing
@blazing saddle so in order to fix a glitch I have to clear the cache and then redownload ALL the maps, redo my settings and everything, what a support
What
Repairing client doesn't reset your settings nor deletes the map
If you use the first option, and that's sufficient
@steady smelt If you have never encountered such glitch before, then clearing cache or just choosing the first option will fix it.
but it also removes everything, the maps, the settings ..
It doesn't if you do the first option, @steady smelt.
?
@scarlet iris We don't know why, but it's not a glitch there weren't meant to be any reward for that
I mean, we don't know they show it
But there's no reward it's normal
Hello
I want to ask about something
How many teams will be qualifaied to the group stage ?
@glossy sable
In pmco
Read the pinned messages and the rule book, @earnest depot.
Hello , recently I have an issue with my account , I'm getting banned for 10 mins every 1/2 matches ( 4/5 times a day). I've tried to contact pubgm via email and customer service but nothing , can somebody help me out with this ?
Nope. Should make sure you follow the guidelines is all
@devout vortex Read the pinned message about it:
Data error with your client and follow instructions.
And it's a suspension, not a ban.
How do you complete the (Land within 200 meters of your parachuting location 3 times)?
Royale pass mission.
@soft quartz Land 200m or less away from the plane
3 times
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @devout vortex.
@soft quartz mark your location and when it comes lesser than 200m u can jump and go there
Okay thanks I thought I had to land within 200 meters of my marker
Plane, not marker 
Y are points so hard to get
It's an ELO system, as you get a higher rank points are harder to get.
Thats retarded hpw u expect ppl rank up
@glossy sable I can’t Ignore nor accept this request to my clan , Action Not allowed !!!!
Watch your language, @night cloak.
It's a system to force people to get even better, you can google ELO ranking system if you want.
Its like every updaye things get dumber and dumber first i decide lets not trust yt crates and let me just support 25$ to pubg rp crates bought 20 got silver 18 times and 2 of the same item
Sorry about language but its frustrating
@night cloak Because they've been recommended by a member of your clan.
Just leave it like that it will expire in a few days.
@glossy sable it’s been like this for more than a month
Ive played like 20 games today and basically Have earned anything to compare to last season
That elo thing gotra get nurfed a little
@night cloak It's always been the same ranking system.
About crates, it's all luck, so if you're having bad luck better is not to spend real-life money on those, perhaps.
No worries.
@night cloak It is likely a bug then, report it following the instructions given in the upcoming bot message.
Bro but they still gotta be worth it tho likr u should br guaranteed 1 legengendary item for eveey 10 no matter what crate
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
I just found speed hacker in my lobby i directly quit the match do something about them
If ur a new player joining and ur thinking on buying stuff after seeing whAt other people got ud never spend a dime on this game
@night cloak Well it's really about luck, if you scroll #media you'll see a lot of silver but there's also a lot of fancy skins.
@upbeat sleet Report them to the in-game CS.
Can someone explain me tier protection?
@elder crane The event or the casual one?
U get it for 5 matches
Event the thing on top of START
Ok
@elder crane During the event, when you play with friends, it protects your tier ranking, meaning you won't lose points; it triggers 5 times then disappears for the day.
@night cloak No it doesn't, but you won't lose any if you trigger it.
How much progress has done regarding OnePlus 6t notch issue did anyone have any idea
Only affects when playing with friends?
@elder crane Only triggers when playing with friends. If you play lose points while playing solo or with randoms you'll actually lose them.
If you play with friends it will show "+0 - Tier protection event".
@upbeat sleet No news as for now, keep an eye on #news.
Ok man
I want to know the rules of the pmco
@earnest depot You can download the rule book from the link provided in the pinned messages.
I dont understand any think
Bcuz when i see that thing i hotdrop since it says it protects points
Please refer to this channel's pinned messages for further information, @earnest depot:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@elder crane Hotdrop with friends :)
Too late now
I want to know how many teams will go to the group stage?
I dont get the answer from the rule book
Everything's written in the pinned messages.
Group stage is not ritten
I need to know how many teams will qualificate to the group stage
No one knows?
It's written right there.
U cant tell me to make it easy for me
You can make it easy for us by reading the pinned messages before asking questions already answered.
32 squads got to Group Stage.
Screenshot it @visual lance
@visual lance You know why:)))
All who get ban say: I dont know why...I dont used any hack:))
Maybe You playing with a hacker multiple times
@dapper hemlock no it says he got banned for ainething about the rules something like that
Maybe You not, but your friends?:))
I think You not have any way
As i looked on the image the title if it it says gameloop turbo
And thats emulator
yes i usually play with my mobile phone and often with my computer
@grizzled raft a lot of players use undetectable emulator
Pubg gamingbuddy got deleted and he downloaded other emulator to play this game which is something like idk lol
no i don't use these stuffs
Make a new account and play clean
no i'm playing in these account for almost 6 months and i can't just forgot it
stop saying that
Type sinki pubg mobile hack in youtube
are you joking ?
Nope they are professional hackers. They even shutdown 4 discord servers

please shut up
Just wait 10 years @visual lance
Bro, where's my chicken dinner message 🍴
, last guy killed with 
They ran out of chicken
@steady smelt
Hello
My account facebook has been pirated from fake skins websites.. Any idea to login to my pubg account?
No i have only with facebook.. 😪 But the pirates link my acc with app because i see my account in pubg online ☹️
So u gave them your fb acc/ logged in using your fb on their fake skin site?
Can i speack arabe or spanish?
Voice comes when TDM match starts is too annoying, kindly remove it or lower it down
@frigid bobcat حاول تسترجع اكاونتك الفيس بوك
لأن اللعبه مالها شغل اذا الفايسبوك مالك تهكر
اوك سؤال اخير هل اذا تاخرت باسترجاعه يمكن للسارق فك ربط حساب ببجي بالحساب الاصلي فايسبوك؟
لا
شكرا الى اللقاء
سلام
Please do not use any other language aside from English in this channel, @grizzled raft @frigid bobcat. Refer to #613267301243944960 for language channels.
Another Cheater wants to be baned.
This guy speaking chinese on the south america server ( high ping for him)
He had: aim bot, wall hack and a pretty weird cheating tool, he was using full auto MK14 (only with extended mag) , no recoil at all, and the weird one was every time he fire, the gun had no sound and from 20 bullets went to 0 immediately. When he killed me it was like a 1 shot. (Note: my game wasn't lagging or frame dropping, and all the 7 kills he got had the same thing, 20 to 0 immediately)
I forgot to say. None of his 7 kills ( 8 counting me) were headshots
Hello, @wispy salmon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
We are unable to provide assistance if you do not ask a question or state a problem, @fathom sierra. Remember to read through #481198147478224896 before asking questions in the support channels.
Some one is name is mr》hacker he hacked my account from Facebook
I did report him with the in-game report system. Sadly i wasn't able to record anything
@fathom sierra so u ask pubg for help? The game doesn't have anything to do with this
Hi
@grizzled raft amm yes i need help
Just try to get your Facebook back..
@grizzled raft i cant
Then we cant do anything 
@grizzled raft ok tkank u so much
.
Please you all Report player!
- Wallhack.
- Jumping high.
- Damage high.
His name in game: B13MilkiWay
Please report him
Someone hack my fb id and he also use my pubg . Now what to do?
@swift turtle talk to the FB customer service, the pubgm customer service can't help you with your FB account
@crystal vector how may I help u
@olive pike can we talk alone please
@crystal vector sure
@swift turtlejust reached conqueror this season same happen as u got a link from a pubg friend FB got disable but when I try enable my it's show that this number not from an disabled FB account
@olive pikeya bro I'm a stupid
Wait wtf it's happening with everyone?!
Okay guys answer me (whos FB has been hacked) do you still have access to your Facebook account?
My FB was hacked tomorrow but now I recovered. But the problem is. Hacker was linked his google play account in my account and I'm not able to unlink his google play account. My FB is now fully secure.
Good thing @sage widget he linked his account in your pubg mobile account?
How do I use pirate supply voucher? I have two of them
@olive pike yes but how can remove his google play account
@night cloak You can't use both of.them to get a free crate, they are two different ones, u still have to pay 10 UC for one
Oh they are kinda useless then thanks bro
@wind questthat means it's deleted, try to contact the FB customer service
@olive pikei tried till now no reply
@wind quest did u linked any other platforms on the pubg mobile account?
@olive pikeno only FB was linked
I have no solution for that, it's happening with everyone
Pls. I'ts just take few minutes to REPORT this guy: B13MilkiWay
He got WALLHACK...SPEEDHACK...JUMPING HIGH...DAMAGE REALLY HIGH.
@west field I checked it, do u have any proof
U need a video of him hacking
@olive pike please help me I recovered my FB but he still access my pubg account without my permission and everytime. I kicked out from ingame
@vagrant onyx explain him pls I gotta deal with the guy doing me
@vagrant onyx how can I and where
@olive pike okey i will try
@sage widget settings
@vagrant onyx he doesn't use FB now bcoz I recovered and logout form all devices. But he still access my account with Google play
@sage widget i see
@sage widget DM
Player accounts are being hacked, this is someone on my friends list. His main account was hacked and since then, this message was spammed to everyone on his list. This message was also spammed in the world chat. Block players immediately if you see this message, that link will steal your player login information and data!
@sly harbor you can report player for freud and scam
@olive pike HOW I CAN SHOW THAT I HAVE PROOF. THIS GUY HACKING: B13MilkiWay
and carefully in these kinda of website
they steal your information and money @sly harbor
@grizzled raft what do you mean?
This is my avmccount that got hacked
@vagrant onyx bro help he is using his google play id not mine. And I don't know what's his id. So please help me
Yea it is sad
The devs need to get on this fast, a lot of people have fell for these tricks and clicked these links. They need some sort of chat filter that prevents suspicions links
This should be stoped cause soo many player spending lot of money on their account and the hacker are just taking it away
May be through the link they send
😭
😭
@sage widget his account is probably linked with your game so just go in the game and follow the steps in the video
look at his k/d "PlEaSe UsE ThE iN-GaMe RePoRt" that doesn't work it has never worked, ridiculous
If you play with an emulator person, will you get band?
@steady smelt the dude played 5 matches bro, he probably ain’t hacking
@rotund charmno but u may get a Pattse headshot from dynamo
Pls. I'ts just take few minutes to REPORT this guy: B13MilkiWay
He got WALLHACK...SPEEDHACK...JUMPING HIGH...DAMAGE REALLY HIGH.
@rotund charm nope
@steady smelt If he’s only played 5 matches, it’s easy to have a 31 KD. Just don’t die in 5 matches and get 6 kills a game. Easy
You mean aimbot @wind quest
@rotund charmno he is emulator player YouTuber from India who gives headshots through smoke😂
@west field send us video
@olive pike i cant send it to here 6 min long
@olive pike I told you I don't have his account. If I have then I can try and successfully removed it. But I don't have
@west field upload it on yt
@olive pikeOkkk
@olive pike @sage widget u guys really help other player tnks for helping them
@wind quest yea they can see people through smoke smh
@olive pike i started to upload.
You guys should discontinue that irritating sound which comes when we Start TDM
If you think about it, the community are the ones that really help. We’re the ones playing the game, coming across these bugs / hackers, and we’re there ones reporting it
Also I agree with @cosmic gazelle
Some people help and some need help
It’s so loud
I agree with him too but we can't do that
Ya
Can you explain me wt f is this?
Please me. Can anyone understand. What my problem. My problem is that hacker was linked his google play email id. Which I don't know what's his email id. Think if I have his email id then I can removed it from pubg.
So please think and understand my problem.
@steady smelt that's exactly what happened in training he said that he cares about youtube and all the game are cheaters
pls halp
How long do you have to be off you're account to get it banned?
@robust apex i can explain it, it's a hacker testing his new hack and the incompetent developers at pubg can't detect when a player jump +2meters
Hey
@steady smelt ik the point is where is the pubg support to ban these idiots
It happened all time in waiting place before being in the plane they jump like monkeys to tell us that pubg support can not ban us i am playing from season 2 they was afraid to show us that they are hacker for not getting ban what about now?
@grizzled raft true
@grizzled raft congratulation you know now how they can get profit 😂 😂
How long does a account have to be offline to get banned
Hi guys please check that update please theres alot of hackers i lost everything i have in game KD in 17 got 9😐
@tame ferry well my kd is 2.30 because of hackers dont be depressed 😂 😂
But im not you.
@tame ferry yes and i am not honored to be like you
I asked admins who have answer people not you ma honey be respectful.
@tame ferry if you will be respectful i would be
What the hell😑😑 bro i asked admins who have checked not you please let them answer ma question
Up 👆 there you said hi guys and you was talking to all lmao
🍿 
@grizzled raft i like this guy 😂😂😂
Seperated, @jaunty ledge.
hey i have an issue, when i try to download the game on the google play store it tells me there was an issue downloading it. ive done this numerous times and it seems to download other apps fine. any idea whats going on?
also uhh i'd change my nick if i could but i cant, sorry
if you have a bad internet connection and not so much space the playstore will cause errors with big apps, so try deleting some apps if you can't upgrade your internet connection
i have about 3 and a half gigabytes free
or you can also mantain the playstore open while downloading
ill go uninstall some apps, thanks for the tips
np, i experienced those problems in my old phone and is horrible
yeah my phone is pretty wack, i managed to download the game back last year but i think it was way smaller lol
@jaunty ledge What App Is This?
ApkPure
@rare flower download the game from official website👍
yea that also works too
oh i never thought about that, im downloading again and if it doesnt work ill try that thanks
wait does it auto-update or do i need to reinstall for that
@night cloak
im keep getting this 10 mins bans in the lobby after i log, tried evreything, changing my ISP, Repairing the game, clearing the data..
Please check this. ⬇
https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930 @surreal basalt.
So where do I complain if my merit deduction is questionable?
You can contact the customer service via the game settings, @manic marlin. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Is it for emulator @surreal basalt?
no stoped playing emulators a month ago
Hello, @humble dragon!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Hello
You can contact customer service to know exact answer if you have already tried solution in the pinned message @surreal basalt.
I just back to pubg mobile and my account got banned lol?
Anyone here able to help?
Please refer to subpoint 2.9 in #481198147478224896 for further information, @thorny linden. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@storm flume tried that and was never able to get to anyone to talk to. All automatic answer and then just ends the session.
thx anyways @night cloak
@night cloak I was playing with two of my friends and one system matched player. We were pretty late in the game and I was driving the car. We hit a pile of wood outside a house and the car exploded. Next day I got three system msg saying I got deducted 20 merits each. When I asked my friend they said they never reported that and they don’t even know how. So I can only assume the system matched player did that. But if he I sisit I did that with bad intent then I am fine with it but how did the system make it look like two of my best friend reported me even though they did not?
Did I make sense?
And before the car hit the wood it was never been shot. So I am assuming it’s a system bug caused the car to explod
your merit is automatically reduced for killing teammates. It didn't happen by reporting. It's done by system itself.Please check this out to clarify things.
⬇
https://discordapp.com/channels/393088095840370689/481198147478224896/487660067064381451.
System deducts 10 per kill but I got 20 per kill which means it’s report
And three times 20 was 60
So, no wonder that your teammates reported you including that random player.
Hello. I have a big problem, please help than you can. I can’t log into my account through the game center, a notification arrives that “The international version is not available for this account. Use the version for Vietnam. "
Then, when you try to log in via Facebook, the inscription “your account is blocked” appears on the screen. My teammates take screenshots, like someone does spamming on some website. I send all evidence and screenshots. help me please
Please contact Facebook to enable your account again @knotty solstice.
So my game is tied and through the game center. why doesn't it go then?
I don’t understand how the Vietnamese version of the game is connected?
It happens if you logged in to Vietnamese version through mobile or emulator. What error pop ups when you try to log in through game center?
I never entered through Vietnam, and did not use third-party software. when trying to login through. game center a notification appears that "The international version is not available for this account. Use the version for Vietnam. ”In Russian. Please help, I donated a lot of money there, there are a lot of clothes and skins.
my teammate now wrote to me that “your account is not banned, because someone is logging in with it”
@night cloak they didn’t report me for sure. So even if that other guy report me it should be one time of 20
So you downloaded Vietnamese version already @knotty solstice?
This thing goes exactly the same as the global so... I'll come back to the lite
Please fix performance, the older versions runs smother than the new ones
@night cloak I was looking at their device too. Like I said we are very close friends. They all know what had happened and they all know I didn’t kill everyone on purpose that’s why they won’t report me. What I don’t understand is why when one other guy reports and I got 20 point times three.
It's just chinese version.
Been playing this game for a long while and I never lost any merits as fas as I can remember just don’t think this is right.
What message did you receive in inbox @manic marlin?
Something about killing team mate and was reported. Times three. So I got three msgs each deduct 20poinys. And when my friends check their system they saw the same msg saying they reported me and I will be deducted 20mirits
I normally delete everything so when I realize what happen it’s too late
Why pubg so lag after new update....?? This never happened before 😭
I did not download the version of Vietnam, and I don’t even know how to do it. i use ios
Then my friend told me they got same msg in their inbox
Oh unfortunately you can download it only in android by installing apk @knotty solstice. Here is the link for that.
https://pubgm.zing.vn/
I guess there is nothing we can do about it here. You will need to contact customer service regarding that and wait for the answer. It takes lot of time because the amount of messages they receive. So please wait patiently @manic marlin.
@night cloak problem is I can’t seem to submit anything. The customer service in game is just a bot sending me in loops and never allow me to submit.
But how to return an account to the international version? I do not have an android device. it seems to me that they hacked me at all, as someone logs into my account and sends spam messages
You will be able to replay soon once customer service agent approach you @manic marlin.
@knotty solstice Download the VN version and contact the ingame support in that game regarding account transfer.
and can you untie my account from facebook so that no one goes through it?
Any body here ?!
@knotty solstice We cannot do that.
We are unable to provide assistance if you do not ask a question or state a problem, @misty tendon. Remember to read through #481198147478224896 before asking questions in the support channels.
I know all of this but i have a small problem and i dont know how i resolve it
who will help me then? nobody wants to help, it's so insulting
My pubg account wad linked to facebook and gamecenter my facebook account was permanently disabled and my game center is good and now i changed my mobile from ios to android how to access my account into the google or another link
@misty tendon There is no way to do that unless you get back access to Facebook.
You can contact the customer service via the game settings, @knotty solstice. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Just follow those instructions. That's all we can do from our side @knotty solstice.
Well, there the bot answers, not the person. he answers nothing and gives no information
I said iam permanently lost my fb account bec iam hacked before
The only access of my account is my game center @blazing saddle
Okay, thank you, you were the last hope
Then you can access game only via iOS devices, @misty tendon.
bruh this 10 mins ban is pissing me off
If you go to the pinned messages and scroll down, there is a solution for it.
Alternatively, you can reinstall the client after removing any kind of 3rd part applications which modifies game data, @surreal basalt.
i re installed it more then 4 times now, changed my ISP, Cleared the phone data
but if i logged in my guest acount im not getting banned
These are the only solutions we have, if the issue is not resolved after using these methods, you should contact the ingame customer support, @surreal basalt.
Pls band these hackers ..thx
@night cloak i hate this game
It always crashes in my Motorola G5+ like dude wtf I got everything this game needs and still it crasheslike wtf do you need dude k
Hello, @open star!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Why it's showing authentication failed in pubg beta?
Beta is not available at the moment@tawny galleon .
I wish pubg knew how annoying it is to get shot behind a wall
And I’m not being a poor sport I have proof
@night cloak bro u found solution of my problem?
Apparently it is gonna take about 16 months to make a Oceania server
Unfortunately nope. I am afraid that you will need to contact customer service regarding that@oblique spire .
I did contact with them@night cloak
That's good. Please wait patiently till you receive reply from a customer service agent.
😢
Sorry, we could not help you much.
Can anyone send the PUBGM Lite Discord's link to my DM?
There is no PUGM Lite server. You can get access to PUBGM Lite channels by going through #613267301243944960 . There you will have to tap on 🇱 to get access to #lite-chat, #lite-news and #lite-support @thin mirage .
Thank you!
Please help me i bought this season royal pass worth 600 uc and now m at 86 level and i have 500 uc but its need to be 510 i didn't bought anything in game but I didn't got my 10 uc please help me. I tried to get help from customer care but thts useless its not helping anyways..is there any glitch in game ?
@lusty grove you wasted it in lucky spin 100%
@wicked dawn nope I didn't spined a singel wheel
Nope i didn't bought anything coz i was knowing tht i have exact 600 uc to buy next royal pass.trust me
@anyone pleae help
Anyone please help me im in big trouble
@lusty grove Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
gg tencent
@lusty grove on lvl 87 you will get 30 UC
You must have accidentally played any wheel event
Why changing country in pubg needs 60 days while my friends account gets 15 days to change it back ?
@willow cloud 0.14.5?
No 14.4
omg... why not 0.14.5 😂 😂 😂 ok
@night cloak nope i didn't used any if i did please gimme my history till 86 its needed to be 510 uc but now its 500 I didn't spend any
@weary cosmosalso opening will be updated means
Please refer to subpoint 6.2 in #481198147478224896 for further information, @desert thunder. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
exactly??
@night cloak @glossy sable can you help me please,
So i ask the customer service to revoke access for google play and they ask me so many questions and I answered them, and they ask me for the registration date and i also answer them so i do everything that they asked me to do and to answer.
And then they reply me with this
So do they will revoke the access or not?
😭😭😭😭
Yes kitten @night cloak .
@night cloak thanks cat

As said in the screenshot they will contact you after investigation@junior plover .
@night cloak but they end up the conversation and ask me to rate the service ( so if I want to ask them i need to open up a new conversation)
Do will they reply on the same conversation?
@storm flumeI didn't get a response to the last account evidence I sent.
So i guess they cant help you regarding that @junior plover . Please refer to this message
https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984
I didn't get a response to the last account evidence I sent.
It will take time.Probably few weeks@desert thunder .
2 3 ?
Maybe?
No real people reply in the game chat only bot reply comes some time maybe but frustrating .. support worst in game
@dusty sandal if your issue is legut an actual person will reply but it will take several tries
@compact hedge is please check this channels pinned messages from the top right corner
There are tons of messages.
Data Error with Client
Reason for this issue may include :
-> Your DNS server has trouble connecting to the game's server.
-> Forced changing of network while ingame or changing of data like device time
Solution
An easy fix for this solution will be fixing your device time.
• Go to settings -> System -> Date and time -> Turn on the options of Automatic date & time and Automatic time zone . This will lead to your device using network provided date and time and will fix your issues.
Facing issues even after changing time? Try switching to a better network or change the DNS server settings using the app DNS Changer from your Play store.
For further info about changing DNS refer to faq 1.4 in #481198147478224896 channel.
Please note: This solution is only for mobile users. For emulator related issues go to #emulator-support. @compact hedge
I always get that when I do over 10 kills while still bronze
@compact hedge read the message above
@compact hedge are you on emulator? If so gain emulator role from #613267301243944960 by reacting with the message using 🇪
I did, its not the point, point is that I always, always get this message when I have over 8 kills whilst still bronze 5
Im not, i use iPad
@compact hedge maybe it is due to the error i stated please check if it fixes it
Its fixed
They unlocked it, but I wanna understand what under what policy pubg has the right to suspend people for having high kills at low tiers
Hou to report if someone hacking
@compact hedge no one said they suspended you for that, the issues reason was mentioned in my first answer to you
@stoic totem ingame through tieroverview section
Eh well, getting it constantly makes it seem like suspension
I'm recorded gameplay video
It is suspension, but not for high kills
@stoic totem no use the ingame staff will already have proofs just report them
ping beta version high why is approximately 350 ms always comes
Me banearon por jugar con un profecional de K/D 130
Hey guys. Anyone playing Chinese version? Can't play FPP Classic Match. I'm level 11. Where is the option?
Ayudaaa reporten este error, yo solo juego legalmente y no quiero perder mis dias consecutivos, estaba tratando de llegar a los 60 dias :c
@night cloak Kindly translate it to English!
Ok
Help report this error, I only play legally and I don't want to lose my consecutive days, I was trying to reach 60 days :c
I have a friend who is professional and has a k / d of 130, is that why?
@night cloak from the picture, I can see that your account will unlock 9 September. Now you have to wait and use the file claim ( yellow button).
@night cloak make sure your friend isnt using hacks
I can provide some video clips of hacker and character id but if I do so what would I get from pubg
Bcoz if I do that I need to spent time on video editing to make clip and need to search that person for character id so it needs time and effort to do
Hello, @pseudo zenith!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Yes I report them everytime but I capable of doing more than that but I want reward for that bcoz it will help pubg to ban hackers
Account banned for no reason pls help
There's might be something you don't want to tell
I was offline for like 2 weeks and then I came back and this popped up
I am iPhone X player
There’s no way to hack on iPhone X
Please refer to this channel's pinned messages for further information, @untold nest:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@untold nest maybe your account was hacked by someone else or someone else used it in an illegal way? Please check TOS and avoid bypassing chat filter
Do not discussion here, @untold nest and @pseudo zenith.
Ok
@untold nest your account is your responsibility and you agree to accept any punishment if you violate TOS, however there is a file claim button and the CS will help you if they think it is unfair
^
So as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest.
Pubg mobile support isn't capable of detecting real hackers or paid hackers
@pseudo zenith they are and many hackers get banned daily, stop clutttering this channel and move
Can your provide me email to contact developer or right person for that
@pseudo zenith ingame CS will help you
Ok
You can contact the customer service via the game settings, @pseudo zenith. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Please stop the hacker We are very tired of the situation is unbearable in the game from 9 to 10 hacker
We do not deal with hacker reports here, kindly report ingame or to the ingame customer support, @night cloak.
@blazing saddleWhere to get customer support
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Thank you
When the next update will come
We currently do not have a specific release date for the upcoming update, @frosty shore. Once we do, we will publish further information in #news.
Hi
wth
It's training mode. That guy threw grenade and flew in the air. What's in that?
...
Hello, @last widget!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
My account is banned for 3 months I didn’t do anything and my rank is bronze 3 i just finish my old band because playing with hack and now 3 months because what I just finished my game and win kill 6
is there any other way to report ?
in-game report not work. This guy get Rank 2 in world FPP
By sending that video to the customer service @last widget.
Please refer to subpoint 2.9 in #481198147478224896 for further information, @brisk gorge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@night cloak thank you
you're welcome.
#555492558428700682 THERE is duplicate item in my inventory but dismentel option missing
Ok where I can find support email
You can contact the customer service via the game settings, @brisk gorge. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Okay
@rough pewter doesnt the dismantle button on left work?
i tried but in that i could not find that
Try to unequip it and then try dismantle @rough pewter
@rough pewter try to repair your game from login screen
ok ill try
Hello
Please i need help
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon
as possible
My ID :5398727828
@night cloak did u played with any hackers? Also is the ban temporary or permanent
@night cloak your ban popup will say the reason also keep in mind that your account is your responsibility and you agree to accept any punishment if you violate TOS, however there is a file claim button and the CS will help you if they think it is unfair,
It was not once a game with hacker and was banned for a week and then did not play
@spring void is right, but the customer service doesn't reply
@night cloak can you elaborate please?
@olive pike they do reply if your case is genuine hower it may take some tries
Hm okay
I swear I don't use any cheat programs and when I was banned, one of the players killed me
It was then banned
Only cheats dont lead to ban please consider reviewing TOS @night cloak
@night cloak and if the ban is for 10 years make a new account
I want to talk to any official I want to know the reason why the band is when I open my account with more than one mobile is blocked
@night cloak so you mean your account is blocked because it is openend on two devices? Can you explain clearly please
Hello sir/mam I need help!
@night cloak what is the issue
0 support in game fix we need real people to speak not Bot
@spring void well not a issue, I need the current damage chart of all guns
@night cloak you can find that on several sites on internet
I am asking about this because my account is also used by my nephew
@spring void I tried to find out but didn't get it
@night cloak maybe your nephew violated a game rule
@night cloak DM I will send u it
@spring void if u r talking to me then yes please!
Please
Just tell me how I can communicate with an official
@night cloak so was he playing with you using your account? You cant access same account on two devices
@night cloak only way is the ingame CS
He was playing with his own account so I work and I don't have time to play so I gave my account to him to help me
@night cloak we already said and it's written, ur account ur responsibility.
We cannot help with that either you contact the customer service
I understood but I didn't activate anything
@night cloak maybe your nephew had a third party app enabled, please dont repeat same questions and contact ingame cs
You can review the account and confirm this
@willow cloud I think high ping on beta is often because there is cross-server matching. I play on NA in theory (from UK) and should see ~150ms, some games it's 350ms and all the names are suddenly Asian because I've been matched across.
@gloomy olivesad reality
It's Beta, I think that's fair enough. It's very quiet on there.
report ingame dont work
@jade valley it works many hackers are banned every week
Where and how to get this tittle (lone hero)🤷
Tencent are banning 1%
ok still reporting ill see how far
How to talk to an official
@night cloak i get this frome infect mode
You can contact the customer service via the game settings, @night cloak. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@jade valley i need more information! I'm not familiar with infection mode😐
you need to be familiar
is anyone here in PMCO?
but only 30days not forever
I mean any team?
@night cloak You can get the Lone Hero title by doing missions in the Infection labyrinth event.
The event is in events tab → time limited.
Hi guys can ask you question
Yes? Feel free to ask, @storm oriole
A guy plays with cheaters i said him not to play becouse account be get ban so his account will get 10 years ban or temporary?
Hello , I have a video of a hacker how i can send it and report him?
Does gfx tool give band by pu
10 years ban for actively teaming up with cheaters, @night cloak.
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @storm oriole.
@night cloak Report ingame to the ingame customer support.
You can upload and send the link to the ingame support, @night cloak
Parachute landing glitch pls fix @pubg
@night cloak Youtube or streamable.
Okay ty
Hello, @gritty glade!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@night cloak Yes?
@storm flume
No hacker it's pubg bug
@gritty glade Read carefully.
@blazing saddleok
@blazing saddle my account has been baned I did not run hacker
@night cloak Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
@blazing saddle i click on file claim
Ther are bot not huamn
Read faq subpoint 2.9, @night cloak in #481198147478224896.
@blazing saddle ok. I see. I can see there is a clock sign. So, is it time Limited? If Yes, what is the duration?
Rating protection card expires when the season ends?
@night cloak Yes, the missions are available for the specified time.
@night cloak Anyway, it is too late for you, you missed half the event missions.
Why you delete my comment
Take further discussions to #chat or #pubg-mobile, do not clutter this channel, @night cloak.
Any answer
Why Ping Is Fluctuating?
تباً لببجي لعبة هراء
Soketimes Gives 2ms Sometimes 900ms
عير بخواتكم
يا مناويج
بلاعييين العييير
@blazing saddle I'm sorry! I'm asking about the tittle... As you can see there is a clock sign, my question is: is it time Limited tittle, like season 7 ace or conqueror tittle?
@night cloak the title end's in 30 days
@night cloak ok! Do you have the title?
@night cloak yes
@night cloaklong hero
@night cloak oh! Thanks for the information! I don't have to waste time on it👍
@night cloak i take him with knowleadge😂
@night cloak Yes the title is time limited. I guess 30 days (not sure gotta confirm)
@blazing saddle oh! The boy confirmed me. It's for 30 days! By the way, thanks for your time🙂
My ID got banned for 10 years for no reason. I haven't used any third party apps, cheats, etc
Is it bad to sell my pubg mobile account and if so how could you tell if it was sold?
@queen badge Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
@night cloak Account selling/trading is a violation of the Terms of Use of the game.
@blazing saddle ok thanks
Please refer to subpoint 2.9 in #481198147478224896 for further information, @main peak @sacred dust. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@blazing saddle So it means i have to create a new id to contact to customer support and also i filed a claim but whenever i send my problem the next time when i open the file claim option it says conversation closed
yeah same here not answer not a single question
you people banned simple person
n the hacker that are very much soo you are not working on that
stop using hacks
For some reason whenever my mic is on the game lag but if i play with no mic it moves so swiftly please fix it or do something with it
no
@lime hill after
And the team effect in ace is it like conquer? I mean the same thing
yes
Bizon not spawning bug has been fixed. I reported a bug report 2 days back.👌
Now tellme about Global treatment hunt, Do i need to complete all missions to get permanent outfit?
And what are the rewards? Why haven't they announced it?
Even in season 10 I'll still have the team effect??? "
@lime hill Nope
It isn't a why question. Don't spam. Please.
because the finishes will be bullcrap that why they didnt announce it
My ID got banned for 10 years for no reason. I haven't used any third party apps, cheats, etc
some lame legendary finish
@queen badge why tf u lying 🎶 🎶 why you always lying
@fathom marsh Oh, I wanted to ask some tencent employee or something. Reward should always be public.
@fathom marsh @lime hill go to #chat and avoid unneeded comments
@lime hill i just joined the server because of issue
@spring void I'm a nice guy
@queen badge your account is your responsibility and you agree to accept any punishment if you violate TOS, however there is a file claim button and the CS will help you if they think it is unfair
yea hacking or teaming up with hackers or just teaming up with normal player is bannable
Tencent said we will get 3 permanent finishes. What is "finishes"? It could be outfits or gun skins?
@lime hill ok, but say things like this in other channels
using glitchs also and many more reasons
they are not replying and closes the conversation everytime. also i had never used any 3rd party apps or cheats
never used glitches or teamed up with hackers
@queen badge only cheats dont lead to ban, if CS doesnt help dont except we can
first of all are you an emu or phone player ?
emu
never played with a hacker be honest xD
@fathom marsh 😂😂
i said teamed up with hacker
hackers are random so we cant resist them to be in our team as random
thats right
teaming is punishable not random matches
i random match everyday and i play with hackers everyday randomly but i didnt get banned so your argument is weak
You get a ban for 10 years for actively teaming with cheaters. If you match up with cheaters randomly, it won't cause any negetive effect on the account in any way.
@blazing saddle i have not teamed up with any cheater and if i did by any mistake or any lie of in game friends how am i responsible completely?
If you played many games with him yea you r responsible
@queen badge You are responsible for your own account, if you intentionally or unintentionally play games with a cheating teammate actively multiple times.
because many of the players are using location hack but if anyone spectates them how can anyone be so sure for it?
It is not the game's responsibility about who you add and play as a team. You should be careful about it.
i agree but how would we know who is a cheater and who is not?
xDDD isnt it obvious
@queen badge The game has logs. Once abnormality in the logs is detected it gives out the appropriate punishments. How do you thing teamkillers are detected? Simple word : Logs.
does teaming with cheaters/hackers lead to direct 10 year ban??
If done multiple times, yes.
@blazing saddle and how about "Vip hackers" when they say getting reported will not get them banned ?
@fathom marsh It takes time for the system to detect the reports. Also, I would like to tell you, there is nothing called ViP hacks. Just marketing skills of cheat distributors.
@west field dude are you okay u have been doing this since morning, just go and report about him in the customer service
ok i agree that its my responsibility but still don't you think that there should be a warning for teaming with cheaters because we don't know who is using any cheat and who is not?
@west field We do not deal with hacker reports here. Report ingame
okey feels good to hear that
Does anyone know why im not getting the Sharpshooter title? I killed exactly 3 players in a row without missing any bullet in platinum
@olive pike dude i.m really angry of him. I was conqueror and i lost 50 point and back ato ace. I want more people to report him.
solo mode @night cloak
@queen badge I am not sure, but the game usually used to give out a 7 day ban, then a 10 year ban. Idk if these 7 day bans are still given out.
from 50 m away then @night cloak
@compact zenith go to #activities
My account banned for 1week second time and i didnt even used any 3rd party apps + i have reinstalled game twice from playstore please help me why you guys are banning me? for 3rd party apps?
@night cloak I may help you about deadeye
I did it from 70 and nothing
@night cloak Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
@night cloak what you want to know?
@night cloak i really need help
@night cloak i want to know what i do wrong because it wont give me the title
@blazing saddle i agree for your words but getting a direct ban of 10 years is topic to worry about because some of the players dont intentionally play with cheaters
@night cloak i killed 3 people in solo mode, headshot without missing 50+m in platinum
@queen badge System gives punishment according to severity of violations of the ToS.
are players using these location cheats banned recently?
@night cloak get DeadEye, you-
- Have to Be in platinum or higher rank
- Kill 3 enemy from 50m or More.
- Kill them with head shot.
- Don't mass a single bullet.
- Kill them in a row
Have you done anything wrong?
@night cloak sir please don't advertise your personal buisness in this channel
Anyone know about the East bug?
@frosty kettle Can you elaborate?
Sometimes when aiming the cursor just automatically moves towards east
mostly players don't play intentionally with cheaters so i think the system should start with some 2-5 min ban as a warning that you had teamed with a cheater many times so that we can check who is using cheats and we need to unfriend the one...
@queen badge All types of 3rd party plugins, ingame modifications/editing of files etc is against ToS and it leads to a ban. All kinds of cheats are detected and can cause a suspension.
If you have no questions other than reasons for ban, you can discuss in #chat or #pubg-mobile.
For more elaborate answer about reasons for ban, refer to faq subpoint 2.9 in #481198147478224896
@night cloak i did all those you mention, BUT, before killing those 3, i killed another 2 active players normaly
@frosty kettlePlease try to repair client and if it's still the same then please report about it in #555492558428700682
We currently do not have a specific release date for the upcoming update, @frosty kettle. Once we do, we will publish further information in #news.
@night cloak so? Was that a problem?
@night cloak did you kill 3 of them in a row with headshot?
@blazing saddle mostly players don't play intentionally with cheaters so i think the system should start with some 2-5 min ban as a warning that you had teamed with a cheater many times so that we can check who is using cheats and we need to unfriend the one... i have been playing the game from season 2 purchased rp from season 5 and this is the worst experience i ever had with the game... i am going to uninstall the game for forever if my id doesn't get unban...
@night cloak yes
is there anyway too unlock my ban for 3 months
@queen badge Take such suggestions/feedback to the ingame support.
i dont have any other id for this game
@blazing saddle i had only one id with facebook so i contacted tencent through file claim, mail, website and now here
@dusty dome How may we help u
and i didnt get any positive response towards my id ban from any of the ways i could
@queen badge I'll just repeat myself, we do not provide any help regarding banned accounts.
If you have any more questions just click the 'File Claim' button and ask, we do not provide support regarding such matters.
Please move to #chat or #pubg-mobile.
@night cloak if you are right, then You should have got it. You must have done something wrong. 🤷
they closes the conversation everytime i ask for issue
@night cloakTry again. And remember the rules
@night cloak ill do it again and then record it
And so am I. If you bring the same issue again, it will result in a mute from the server.
@blazing saddle for me??
Yes.
ok you can do so by the way i m leaving the game as well as the sever
Anyone support can speak Arabic
@old vigil how can i help you
بتعرف عربي
تعال #481206330611204117
@old vigil before using #arabic , go to #613267301243944960 and select your language👍
Can I Transfer my UC in my Friends account?
PUBG You Ban My 2nd Account WFT
You Ban My Personal Account Its OK And Then You Ban My Another Account WFT Please Help Me
Hello Any Buddy Here
contact customer support @dusty maple
how?
on the loading screen
neh i already uninstalled the game :/
Hey i have a problem in game,
Whenever i play game game becames choppy and then we go recent tabs and open game instantly it runs smooth and become chooppy and framedrops after a munite
Device:Samsung s10
Plz help
@night cloak i did it again and nothing again
I reported in game but please anyone can help
@night cloak can share your career result and video recording?
@jagged geyser try to repair client and free up some space of ur device
@dusty maplehow can we help u
@night cloak it wont let me post the video, it says its too powerful
@night cloak post it on YouTube, the easier way for now
@night cloak kindly reduce the video size using any software and attach your career result too.
guys my account has banned,How do I retrieve it?
I was banned for no reason
In all my life I have never used something called hack programs or scripts
@dusty maple your account is your responsibility and you agree to accept any punishment if you violate TOS, however there is a file claim button and the CS will help you if they think it is unfair
@dusty maple btw we don't provide help regarding banned accounts, did u team up with any hackers or used any third party apps?
Please consider rechecking the terms of services
@spring void can I copy ur text 😅
No, I did not violate the rules of the game. I live in a European country and my country prohibits the use of hack
@olive pikei hav 100 gb free space and this is happening aftwr 8.9 mb in game update that came week ago
@jagged geyser try to repair client
Is there's a other way to see all match history in pubgm?
@dusty maple only hacks dont lead to ban violating TOS does
@dusty maple if u think that your account has been banned unfairly, feel free to tap the file claim button on thr left of dialog box. And have patience until you get any information regarding this.
@night cloak No, but you can go to career results to know what place you came in the history.
I mean all
@night cloak there was a result viewer in your events tab, it maybe still available
@night cloak Nope, there's no way
Ok thanks guys
@night cloak video starts from 0 to 1:10 and then skip until 6:45
@dusty maple No discussions here please
@dusty maple the ingame support will help if they thibk your case is legit
@night cloak if a user has asked for link you can dm it with his permission sending it here will get it deleted by a bot
@night cloak ok let me check
I have communicated with the in-game support but there is robot to answer me
Eventually the message is closed
i did not benefit from in-game support
@dusty maple it might take several tries before a real person helps you, and if they seem you dont deserve the unban they will not reply