#questions
1 messages · Page 573 of 1
Refer to pinned message (https://discordapp.com/channels/393088095840370689/481200416349224980/482878692381425664), @magic gull, @stark isle and @night cloak.
hacker
@modern gale i believe that my account has been wrongfully suspended and i did not get any answer from support agents for month
@modern gale who can help me ?
@modern gale stream to my my friends on discord ?!?!? how's that fixing my 10 min ban issue 
Hello, @lucid valve!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends, @magic gull.
You've been answered already, @night cloak.
ok thanks for ur help
It's different issues so different punishments, @stark isle.
I'm not asking about being banned or unban me !!! I'm just sayn how can make sure I'll not geta ban with more period of time !!! and for no reason !! second time got 10min bam and only today !!
@modern gale but im not understand please how ?
anyways thanks for the help !!! but still i have no clue what's wrong or what will happen 🙃
Cheers
We can't help you about banned accounts, @night cloak. If you feel the ban was unfair, please use the File Claim option.
Try contacting customers, @stark isle.
You can contact the customer service via the game settings, @stark isle. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
I use evert thing email pubg and file claim and coustmerservice no answer
Every*
They tell me ,,, conversation closed no answer about what i ask
Hello I would like to contact PUBG Mobile Germany, is there by any chance a phone number or email address you can contact? can you pls help me? 🙂
@modern gale please understand my situation
You can find regional communities server list in #613267301243944960, @rare orbit.
thank you
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends, @night cloak.
@modern gale thank you very much bro ,, last question when i sent on file claim they tell me coversation closed i must wait or what ? And thank you again
Yes, @night cloak. As in the pinned message said earlier, a customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.
@modern gale thank you again ❤
You're welcome!
Your Europe server is full of hackers please fix that
Wth is this..waiting since 1 hour and not getting matched in Solo Asia..happening since past 3 days
And when I get matched..my ping is high..in Day time I get a lot of hackers and in nigh this matching issue
Hello, @cosmic gazelle and @leaden glen!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@night cloak Can you express yourself more clearly
I can't link social media to my account @hybrid forge
There are three reasons for the issue, @night cloak:
1 - You have recently switched your operating system, either Android to iOS or iOS to Android. Simply switching back will solve the issue.
2 - One of your linked social media methods were revoked, either you mistakenly did it from your social media settings or you asked customer support to revoke it for you.
3 - If your login methods are either WeChat or VK, you'll need to install the apps manually on your phone, in order for them to show up on linked social media settings.
please unban my account
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Please refer to the pinned message, what the bot said earlier, @night cloak. Be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends.
It isn't once that this is happening..it's happening since past 4 days..wth is this
I'm pushing for conqueror, I don't get matched or if I get then my ping is high 140+.
Then hackers,like same hackers are coming into my game since past 3 days and everyone is reporting them..they're in top 10 in solo wins but do pubg cares?no
Hi
I was playing with Random squad and landed away from them to get ranking
At the last zone I sudden with 3 month ban wtf
@cosmic gazelle Have you repaired the game? Which server are you playing on? What language did you save?
@hybrid forge not repaired yet, repairing isn't related to this matching..is it? Asia,you can see there, I speak Hindi and English and that's what I've selected
@cosmic gazelle And you have a good connection to the Asia servers?
Yes
@storm flume hello.... so in Europe server in every game I inter I find 10 hackers at least I always do report on them but nothing Is happening
Hello, @leaden glen!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@cosmic gazelle
I would suggest 2 options.
- Repair the game
or - contact the customer service [FAQ 6.1] #481198147478224896
I hope I could help you
Did that already..they haven't solved even a single issue of mine..I have a not ranked issue since Season 5 they didn't do anything nor they're doing it about this..
I've reported almost 30 times
Anti-Cheating System will always keep an eye on players' behaviour in game strictly. Any rule violations in the game will be punished after detected by system, @random rock.
Some common violations that will be detected by the system are as follows:
- Use any cheating tools in the game;
- Use any plug-in/auxiliary programs;
- Any changes of client file data illegally;
- Team games with cheating teammates multiple times.
In addition, please download PUBG MOBILE from the App Store/Google Play Store to play the game. Unofficial/Cracked game clients are not supported and will lead to your account being banned.
If the rule violation occurred after your account has been hacked and thus affecting the game or the other players' rights, the penalty will be applied to your account regardless of who has been using it.
If you feel the account suspension was unjustified please contact in game customer support or file a claim.
@cosmic gazelle Repair the game or wait for a moderator to answer you 😉
I didnt do any thing I just was camping in a small house 😥 and when the last zone came I saw thats massage u banned 3 month
Nad thats hacker in my Random squad complete playing fine
If you get matched with random hacker in automatching, it won't affect your account in a negative away. Only active teaming up causes ban, @random rock.
@hybrid forge and cant pubg see the players in top rankings and in top 100 in region that they're hacking, Players in top 10 in solo wins are coming in my game continuously..they had player more than 200 matches and we all report them again and again but nothing is happening to them..
Even you guys know this that there are hackers clearly visible in top rankings, it's so easy for the Devs to see them but they dont
What rank are you in, @cosmic gazelle?
I told u its Random squad and got banned wtf
The proplem is pubg banned campers and hackers still flying and kill us
Hello, @random rock and @cosmic gazelle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@modern gale ACE
4270 points,yesterday a same hacker came to my game 6 times continously, I'm pushing for conquerer,I've to camp hard to play because of this and even after coming top 5 I get 0 points
I told u am got banned how I can report and whats the benifet of reporting. Nothing will happened. All conquirrors are hackers
If I repair the game,will my controls get changed
For TPP or FPP at high ranks there can be times where matches are hard to find, @cosmic gazelle. Repairing will not help your client.
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest, @random rock.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends.
Hello, @vital cedar!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@storm flume you don’t give anything for this !!! I will not do this always. this is my time and in a dishonest game I no longer want to play!
yo pubg how about u acutally banning hackers using aimbots then legit players ffs get ur stuff straight
Hi pubg mobile My personal account has been hacked and played with cheaters. My account was blocked and the level returned to zero. It has been a 10-year ban!
ID: 5249845094
I just play 3 match kill enemies more than 30+ still this mission showing not completed
Why is pubg so broken
Pubg is made by asians that’s why
Asians don’t know how to make a good ban system, don’t know how to make servers
They just need money can't fix bugs glitches and lagg ☠️rip pubg mobile
Good evening (at my current time)
I have a question if there is someone who can help me here about It
What are the reasons of 10 mins?
Just ask directly @brazen dagger
@summer pumice los leones with Ar/assault rifle on miramar did u do that?
@grizzled raftYess
Is there a customer service available at the moment??
Are u sure?
@summer pumice
I just play 3 matches kill more than 30+ plus still not showing complete
Whats your problem @ashen scroll
@grizzled raft1000%sure
@grizzled raft are you part of the pubgm support?
Ill try to help just say it @ashen scroll
@summer pumice react with my bug report #555492558428700682
@summer pumice report it on pubgm costumer service 
This is the same Problem
They can't help rip pubg support team
@grizzled raft sorry its about account linking...
Then skip that mission
@summer pumice
@summer pumice react this bug
@ashen scroll say it i might help
@grizzled raft well I basically linked my Pubgm account to a temporary school email which will get deleted in like a month but I did it out of assuming that I probably might not play the game ever again however I do enjoy it and wish to keep the account all im asking is for my email adress to be changed from the current one it's linked to, to a new one which is my personal email...
@ashen scroll they cant link your 2nd email to it and they cant help u change it to your personal email... i suggest u to open pubgm go to setting and link it using twitter or fb to keep your acc
welp...

Hello. I wanted to put my flag on French. for several days. I also changed the flag by selecting a different flag as the last one. flag selected. but I got the flag card again. But I choose France. please don't worry about it
Id: 510466429
@grizzled raft
@neon patio
@flint garnet
How can i help @night cloak
@ashen scroll Just link the account with another social media like Facebook or twitter I suggest twitter since my FB got. Disable so I’m stuck with Game Center.Then you’ll be able to switch ig
You’ll be able to play with the account by logging in with that social media once u link it
@vocal scroll ik but the thought of having it linked to a Google Play Games which I don't use just looks stupid I rather have to links that actually get me in if the other one fails..
@vocal scroll but oh well I guess it's fine either way
Yea I was havin the same complaint they should add another way to link more instead of just 2 . U just gotta report it ingame hope they do something bout it
Hello. I wanted to put my flag on French. for several days. I also changed the flag by selecting a different flag as the last one. flag selected. but I got the flag card again. But I choose France. please don't worry about it
Id: 510466429
@grizzled raft
Skm bləəə
Hi , I need regarding in game purchase, I am not able to make any purchases 😦
Ban wave
@graceful stratus what does it says
How to report hacker
How do I select victor as my character for zombie mode?
@green inlet select victor from.character option and then start zombie mode
Where is character option?
Bottom corner beside inventory option u will see workshop click on that then u will see character option
@green inletBottom corner beside inventory option u will see workshop click on that then u will see character option
Ah, workshop. Thanks
Now anyone know how do I report hacker
Is there a way or possibly will Tencent address the language/server toxicity?
Suggest start with language... the language you select at start will force you to join a server that allows only that language.
And allow us to report those who join said language and not use it. And than Tencent either ban, or remove from said language server.
Record him then post it on YouTube then copy the link and send it to costumer service @unkempt fulcrum
@grizzled rafti have screenshot he matched with me randomly while playing
@grizzled raftand how to contact customer support
Hi guys. The best way to report hackers is to use the in-game reporting function. If you've collected evidence as well, you may send it to one of us here to forward to the team but again, the best and most efficient method is to use the in-game function. This is so that the security team will have the game data necessary to take action (much more valuable than screenshots/video).
However, please understand there are a ton of reports that happen all of the time, so we ask that you be patient as the team handles each of these reports individually. I can assure you the team is working their hardest! @unkempt fulcrum
2nd... this is a war game that kids play... chat is awful and full of people thinking it is tinder...
I'd be happy of we could at least mute/block all foreign language and also block all tinder perverts.
But you can only block like 50 people... which does not even dent the surface of this major chat problem.
Where is the link to download the emulator?
If the sexual content and use of non english is not allowed on pubg mobiles official discord server... why is it allowed in the game chat?
Keep getting merit reductions for nothing. This time I accidentally blew myself up and was reduced 60 points for killing a team mate when all my team mates were dead.
For instance... these violate discord but not the game chat?!?
I anticipated not getting a straight answer to how these samples violate discord but not the game chat. But radio silence? Also I expect it will never be addressed. Though I am sure I am not the only player frustrated with the above mentioned problems.
I need helpI can't stop losing I used to he very good
Dude, just don't open global chat or report them with selecting "verbal abuse" @valid willow
Just keep playing @night cloak
@night cloak well now you are a potato, try hard and get a good team.
I am showing how it is in local english chat @broken sierra
Dude like i said ignore or report
I would like to use the chat to get groups together... though that is near impossible... this I gave an idea of solution to issue and showed t&c supporting the reasoning behind the solution.
Sorry but you CAN'T change the WORLD
If you don't try
Okay go on and try
🍻
Why my rating protection isnt working
@night cloak its work
you need to play with friend
( if you play solo you will lose rating )
Ooo ty
kindly do something about hackers they are increasing day by day if we report someone you dont take action on them please update policy like counter strike where they block account with ip address
I can’t buy UC:( they say my that abnormal activity is in my account:(
Someone can help me?:/
@pallid horizon no good sir no, counter strike never blocks account with ip address, how can i be so sure? Because a friend of mine played CS with hax a few times but never got ip banned. Ya get me?
@shell tapiryou cancelled your subscription often, that's one reason I've seen for why this happens
Minecraft has a better ban ip 
@pure fractal bro i didn't cancel any subscription. I just want buy some UC and for 2 days i see this:
Or Maybe its because u joined a matches and left 3 times in a row 
@pure fractal yes, meny times , after that see this again and again
Read what i just said... @shell tapir
Did u?
Oh no its maybe because u blow up your teammates
Edit: nvm
Try repairing your game ?
Cause these issues used to get resolved over time
Ignore what i just i didnt check the image clearly 
Just follow what they said play for 20 minutes and done..
@grizzled raft im trying bro:( but nothing happened, i will uinstal my game and instal again
Did you choose any payment method ?
Is this a loading error or should I be worried
@odd yarrow nothing to worry
@pure fractal hello, i want to buy some upgradable gun skins from season 4,5 the name is Glacier M416 and Blood and Bones M16A4 and also anniversary upm9 cause back to old days i did not have the money and now i have so i want to buy these guns, can pubg bring us back these guns again in a lucky spin??? Please i want to collect those all please pubg
@ripe gull the glacier m416 is in the classic crate.
Yeah but very hard to get
I have already spend 100k uc but did not got it
I have M4 The Fool maxed so i want more m16A4 blood and bones and ump9 anniversary
Here is my M4 The Fool maxed and also i have scar-l,kar98,uzi,m24 and waiting for akm,i guess it’s coming tomorrow morning
@ripe gull there are chances pubgm might hit nostalgia
But you can try finding them in shops, and packs
@pure fractal thanks, but please inform them i have lots of rich friend who started in season 6 and want to buy the skins, please if you can then inform to pubg pleaseee
Like they have did with the Time Traveler set
You can't just say you want this and this like it's your mother's makes the game, gotta wait and patience
Yeah i have patience, i am just saying inform them that people want to those old skins back again to buy, like they have did with the Time Traveler Set also with the Classic Command Voices, so i just want this nothing else bro, also be good to each other, your way talking to me kinds rude, get manners dude.
PMCO roster. They added the wrong player to my roster upon registration. I’ve emailed, tweeted, and IG’d y’all. Who do I contact to get this resolved? Before our squad loses a real chance to compete. 😡
Why I’m unable to login the game. The timer is increasing every time I’m trying to login!!
@naive escarp Update it
cant
@night cloak how many teams will be advanced to next round from PMCO in game qualifiers?
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @naive escarp.
I am not sure about that, @hollow fjord. Perhaps @warm wren can assist you.
@south sedge try on different network.👍
does anyone know what time zone pubg mobile is base on?
@last valley mainly on UTC. It uses 24 hour format. In some cases, it will show some content in your local time.
thanks, to be more specific, do you know what timings items usually drop? Im referring to the new BAPE collection in #news
@last valley can you tell me what is your region or time zone?
I need Help my Twitter Account get Hacker
@night cloak Did you link pubgm to another account(2nd social account)?
Nope
@night cloak you have to contact Twitter and try to recover your account 👍or if you have access to your game you can link another social media account so that you can access the game using it.
@naive escarp go to #613267301243944960 and get emulator role by clicking 🇪and ask for help in #emulator-support
Pings😂😂
I cant search my old Twitter Account 🙄
I was forming a team from global chat and i accidentally played with a hacker , i feel extremely disgusted and i want him to get banned.
His ign is : KONTOLPECAHCOK ID:5589369067 (he kept dieing on purpose to trick me that he is not a hacker but at the very last game he freaking aim bot and ended with 20 kills)
Rock ? I contacted the ingame Support but the Support dont answer me for 4 weeks and I wait and wait for Nothing..
@night cloak im in Singapore, UTC +8
English, @wild lava?
@night cloak you said someone hacked your Twitter account. In this case PUBG in game support can't give you a solution. You have to contact with twitter to recover your account.
@wild lava you can search for players here in this channel #activities
Maybe wait and see when it appears in the game, @night cloak.
@lime juniper is the car included? 
@last valley your UTC is +8. That means if they release something on August 31 @ 12am, you will see it @ 8am.(08.00 in 24 hour format)
Likely not. But the future will tell.
@worn tartan
#481198147478224896 5.1 - How can I report cheaters?
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:
- Username of the player you wish to report.
- Evidence in the form of screenshot(s) and/or video(s).
@wild lavaif you are looking for players, kindly go to #activities
@night cloak its actually already 3pm , 31 aug here lol
@last valley I said if They release and they did not mention the time ! By the way you will receive it anytime(depends on region). There is no specific time.
Help me,me banned
Please refer to subpoint 2.9 in #481198147478224896 for further information, @wintry isle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@lime juniper Where we can ask PMCO related questions? e-mail system doesn't work, they don't reply properly
@frozen scarab kindly use English only
Please open a dedicated channel for eSports /PMCO related things
@hollow fjord kindly read the pinned message
@hollow fjord you can find frequently asked questions about PMCO in pinned message
@hollow fjord Yes you can ask👍
@warm wren how many teams will be advanced to next round from PMCO in game qualifiers? Not even mentioned in rule book. There is no explanation about how in game qualification will work? Top 32 directly or there will be further in-game round for selection for 32 teams per region.
@frozen scarab Hello! How may I help you? And kindly use English!
@night cloak how to unlock victor voive
@night cloak plz it is locked in voice chat how to unlock
@dull path you can unlock maximum 4 voice of victor for free! For more, you have to pay. To get free voice, you have to play with victor character and level up!
@night cloak i yot 6 voices and want to add in voice chat but its locked why ?
@dull path @night cloak plz say me ? Others are using that voice how ?
kindly go to Workshop>character. Following the picture, give me a screenshot here! @dull path
What about the evidence ?
Crew shop kaha he
@desert thunder you have to prove that you are the owner of the account. You can give them your payment history, your login account etc.
@night cloak why ?
@past rapids u can find in corner of pubg where u will report
@night cloaksay me why it's locked in change message center
@past rapids bottom right corner. Find this (^) button!
@night cloak say me !!!
@dull path as you can see, there is 3 different category. You can find other voices there.
@night cloak but victor is locked ! How to unlock it !
@dull path do you mean, you want to add voices in the list? Or you can't find them? Can you explain?
@night cloak i want to add voices of victor but it's locked and i cant change !
@night cloak there is no option showing to add !
what proof should I send?
@dull path click this button.
I have pirate dress from wheel
@desert thunder did you make any purchase? For example UC?
I did.
@desert thunder from play store?
@night cloak yes
@night cloakits not adding due to its locked !!!
I got emoji but not video
@dull path @night cloak how to unlock it now say me !!!
@desert thunder go to pay.google.com and take a screenshot of you purchase history. And submit it there(support)
@night cloak ok thankyou
@north mesa kindly read #481198147478224896 5.1 👍
Thank you
@raven wadi I would be happy to help you. But, I don't have any idea about it. You can ask someone who have the dress. 😦
@desert thunder now you have to wait. they will reply you.(there is no exact time)
Hi anyone know where is the crew option, usually its on bottom left, but it disappears?
@velvet wraith bottom "right" corner
My pubg I'd ban without any reason @neon patio pls help me I'd Character = 5107960107
Hoho@night cloak thx u my lord 😁😁😁
@desert thunder. Bro hlo
@neon patio pv check plzz
@velvet wraith you are welcome🙂
cheaters is now out of reach
Guys how to add people on crew? I cant find invite button in crew page
Its in up left near "ready" button @velvet wraith
@dull path u need play using victor till u reach lv2 or lv3. And then u will get victor's box reward. If u lucky enough, u can got victor voice from that box. U only can get victor voice from that box. Or u need buy it with puzzle
@opal wharf follow the picture to add crew member.!
Its old ss man. I know it. But i cant find it in new update
@opal wharf and don't need to suggest them.. their problem is solved
@opal wharf the screenshot is taken just now!
Why is lite not available in the uk
Wooooot how? Brb check
@ripe anchor it will be available soon. But there is no exact time.
@ripe anchor Currently it's on beta stage. So, it will be available globally later! You can find more information here #lite-news
Oh i found it now. Thanks for info mate! @night cloak
Ok, is there a way for me to get it tho, vpn
My friend play lite using vpn @ripe anchor
I'll try, do u know what country
@ripe anchor Yes, you can play it using VPN, but currently there is no server for UK. So, you will get bad ping. You can use Indian location
I don't care about ping, I always play with at least 500 ping
U can try asian country like india, indonesia, thailand etc
@clear token hey there! What do you need help with?
@clear token you can ask me here!
Ok sorry, I’m new in discord
My account got banned yesterday and it’s wasn’t me i swear
I recovered my Twitter account yesterday
Can anyone help here?
@clear token do you mean, someone hacked your Twitter account and now you pubgm account is banned?
hey there, so my friend getting a problem while scrolling down with open scope. Is it any type of bug? how can i fix it?
Yub
@clear token for 10 year?
tried reinstalling the game but it didnt fixed
Yes
@clear token unfortunately, no one can unban your account here. Use the file claim button and contact with customer support.
No one answer in customer support on pubg 😦
@fair vapor do you mean, you can't move your screen while scope is on?
@clear token you have to try again and again to contact with them 👍
@night cloak yup
Believe me the support there is so bad and no one respect you.
den go make your own game and handle million people in one day
@clear token we can't do anything. We don't have the power to unban accounts.
Every ban is fair and square
What're those
@fair vapor it is a bug. Though it is already reported in #555492558428700682 , I suggest you to report it from the game.
@night cloak sure. Thanks
And it still goes on freezing while my teammates get in a car and does the same when I drive a car fix thanks I’m on iOS iPhone XS Max 256gb
Beta question - I'm seeing "Authentification Failed. Please Log in again" as of today. Is this related to using guest accounts or is something else. Basic repair hasn't changed anything.
@round flax report your bug here #555492558428700682
@night cloak it’s read only so I can’t
@next yew there is the solution of the problem. Kindly read the pinned messages.(top right corner-...)
People wtf
I dropped from crown III to Crown IV even tho rank protection was on, I want a refund
My account was linked to Fb and my fb was disabled yesterday. Anybody here to help ?
@dry fractal do you mean the event of rank protection, if so it is only active when playing with friends
Hello
Why does guest login restrictions apply only for indian origin? Are you implying only indians hack? As diabling guest login is to prevent hackers as already been said here by support.
#481206330611204117 supporters ple
@lime juniper hello I have questions for pubg ..
Cheating
Hello. I wanted to put my flag on French. for several days. I also changed the flag by selecting a different flag as the last one. flag selected. but I got the flag card again. But I choose France. please don't worry about it
Id: 510466429
@night cloak @formal sundial
Middle east getting 400 ping
Hello. I wanted to put my flag on French. for several days. I also changed the flag by selecting a different flag as the last one. flag selected. but I got the flag card again. But I choose France. please don't worry about it
Id: 510466429
Although I write 4 times, others are answered, not me!
Please stop the #hacker we can no longer play
@keen schooner what do you need help with?
@night cloak what do you mean? Why cant you set it to france normally
@gritty sierra they are stoping hackers they get banned every week just report them and wait
@spring void I already linked my account with Google play games account.. I don't have Facebook and Twitter account..
because I'm French @spring void
@round isle so what is the issue?
@night cloak you can use flag change card and set it to france? Can you?
in the pmco qualifiers there is team full of ipads on the first place at MENA region, team NEM ( nemisis ) we all know them team ghost
My partner has been deleted. Seven days later, he can't be picked up again. His request doesn't come to me. Mine won't go to him.
@spring void why am I getting popup to link my account
@sage forge it can occur sometimes when all servers have high ping just check your internet ir wait few seconds
@round isle can you send a screenshot of the popup?
in the pmco qualifiers there is team full of ipads on the first place at MENA region, team NEM ( nemisis ) we all know them team ghost why they are not getting punishment for using ipad in the qualifiers if ipad is not allowed?! this is unfair to other teams using mobile, please do something regarding this matter.. @everyone
@night cloak report bugs in #555492558428700682 according format in pinned messages
I am from Nepal and I am always being connected with vietnam server in which I get 300+ ping. Do we need to play in 300+ ping for the whole life?
@spring void you admin in pubg mobile?
@spring voidi just want to know.. it's not nessery to link with social account if u have already linked???
@night cloak dm Eirene#0028
you are not allowed to write there. Will it be the normal answer to my question? @spring void
@round isle it is bot necessary you justneed to link with any one account
@night cloak check that channels pinned messages and reportthrough the form
@keen schooner no, i am just a player like you
You can state your issue and someone will help you
@spring void I need admin to help me
I do not understand you. @spring void
@spring voidWe don't want the game to die because of hacker
Unfortunately they are growing😓 😢
@keen schooner just tell your issue an admin will help
Please refer to ##555492558428700682 pinned messages for further information,
Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel @night cloak
@gritty sierra they are growing but gettjng banned as well dont worry
Hello. Does anyone know how many teams will qualify further at the Regional group stage for the PMCO fall split?
What is the pubg views on Indian youtuber using hacking tools
Hello. I wanted to put my flag on French. for several days. I also changed the flag by selecting a different flag as the last one. flag selected. but I got the flag card again. But I choose France. please don't worry about it
Id: 510466429
@night cloak @neon patio @formal sundial
okay we will not worry about it.
👌
Hello. Does anyone know how many teams will qualify further at the Regional group stage for the PMCO fall split? @night cloak
I don't know exactly how many.Maybe 28?
do you know where i can find out?
or how, bcs its pretty important for all the teams and there is no information about it
@night cloak are you interested?
Interested for?
this mistake to be corrected? @night cloak
We cannot do anything about that.
what about my case?
it's not your job to fix bugs?
I also have my flag card. but I can't make the country French. to make another country. but no French @night cloak
???????
@night cloak mister can you see emulator servers lobby? 50% hackers we need solution we cant stream anymore
You will need to wait for 60 days to change your flag again@night cloak .
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Brrother can i tell somethung for help?
you don't understand I have a flag card to change the flag. I can put a flag other than the French. There's a bug in the French flag @night cloak
They use tencent emulator but the old version becayse the new one cant run hack
Can you provide the screenshot of the bug@night cloak ?
@night cloak the devs know that already, they will make a way dont worry
What happens if you press okay(tamam)?
@spring void i can see that pubg dont want emulator player anymore
nothing happens. come back to this page. and is unchanged.
@night cloak
@night cloak no one knows about that, you can have unrelated discussions with people in #emulator-chat
When did you change flag last time @night cloak ?
look a nice person. I have long been a flag of Azerbaijan. I wanted to put a French flag. because I'm French. but it was not. I would say correct. but it did not improve. Yesterday I tried to put a banner flag on the flag, whether it will or not. flag changed. It is currently South Africa. and I got the flag card again. but the French cannot be selected. This is after the update. my friends live the same thing @night cloak
I was wrongfully banned from r/PUBGMobile on Reddit. Who do I contact?
Fix langging Please Tencent!
@night cloak
Hello, @grizzled orchid!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Please refer to subpoint 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Look.@night cloak . You can only change flag once per 60 days. It means even though you have flag cards you eill have to wait for 60 days.
Can i play pubgm on smartgaga emulator???
My Telephone has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Telephone and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you
HEELP
@night cloak There is no such thing. I can get a flag card and change my flag. without difference of day
bro i banned
😂 why

Please refer to subpoint 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
If it is not possible then you would have been able to change flag 🤷 @night cloak .
Can i play pubgm on smartgaga emulator???
Gameloop emulator is recommended @jade valley .
@night cloak
because you don't understand, I didn't have to spend 180uc.
but to understand what I've said so far. selects some flags. some do not.
🤔
If it is a bug then you can report it in accordance with pinned message of #555492558428700682 @night cloak .
If you can't help then why not?
How can I inform you? I didn't understand how to report it
@night cloak
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Wall hacke
@ArcNyte#4547 free up anything. you have already spent 180uc on me knowing you can't help it. no other flag
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Hi,
Is there anyway to gift outfits and skins from inventory.? Because my friend is not playing anymore and he wanted to give me those skins.
@weary temple unfortunately there is no way.
Can you give me an royal pass for free please..
😔
@amber light you will get muted stop these messages
Ok
Halaldı sizə qəhbə yıəını blət. Bir pox bilmirsiz annavzı skm betərsizlər
@amber light ask your friend at the beginning of the season. May be they can gift you🙂
@night cloak english only
Bring the bug man here @spring void
When the company stops the hacker of the game is about to collapse
@glossy fox
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@night cloak No utility support is not responding
my acount get banned 3 monthes for nothing !!.. can any one help me for that!
Please refer to subpoint 2.9 in #481198147478224896 for further information, @short otter. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
What it mean?
Uhh need a bit help with the Character
So I got Victor (The character) like a few days ago
But I find that I am not exactly a fan of playing a male character - I'm a female, and would like to play as myself :/
How do you change back to the character you originally created before you used Victor?
@glossy sable the customer service reply me with this... after i send them many proofs that the account is mine... but they want me both names of linked social media account !!! From where i can know the name of the google play account if it was not mine? It’s the account that i want them to revoke access so can you help me with what can i say for them because I am sure that they don’t understand me even that I said the whole story of my account and that it’s been hacked
Hi I need to talk to manager about my account please?
Check this @waxen briar :
https://discordapp.com/channels/393088095840370689/481200416349224980/615439051994038272
You can contact the customer service via the game settings, @crystal vector. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@night cloak can you help me with the situation above ^
@night cloak omg thank you so much
you're welcome!
You can send the required details to the customer service to get your account back @junior plover.
@night cloak so the registration date they mean when was the first day I started playing in my account?
And the name of linked social media account they want both.. so i know that my account is linked to Facebook which is mine and google play which is the hacker account.. but they want me to write the email or what I didn’t understand!? @night cloak
you can provide the information about your social media account which is linked.
Ok thank you❤️❤️
you know i cant connect my game to any mail
i dont know.. previously it was connected to a gmail.. but the mail has been deleted by google still i can connect
Today 3th day in pmco but we still cant join bc of f.... Sponsored match button
they were saying you can only connect to one social media.. but how can it will still connected tona mail that dosent exist?
So technically game thinks that it is still connected to that email. Unfortunately there is no way available yet to unlink it from in game @misty shard.
i know.. but it does not make any sense..
mail has been deleted parmenently in gmail server
Maybe there will be feature available in the future to unlink an account from in game.
i hope so.. whenever i message customer service in ingame.. stupid bots are answering and they dont know how to give correct answers
You cannot unlink or change a login method even if the login method was compromised/disabled/deleted.
@Dove so this mean.. i will lost my game..
with the help of facebook, i login to my account
Hello, @olive isle. You can use the APK found on the PUBG Mobile website. Here is the direct download link:
@misty shard You can connect to two different social media. There will be a plus icon on your game's basic settings - if only Gmail is connected to it.
i cant connect to a gmail
Yeah, but you can still connect to Game Center, facebook, twitter, WeChat, or VK.
i request you to read my old messges so you can understand
@misty shard I just did, before replying.
You cannot connect it with another Gmail, but only those i mentioned.
by the way i dont know if you played COC or CR.. if we request them to unlink the mail that was connected to my game they did it easily.. so i can connect any mail to my game.. but this game does not have that feature
and the game released later than those games
@misty shard That's how they have a huge marketplace of trading/selling game accounts. Anyway, that's off topic. PUBG won't let you do that.
@misty shard Do you need any other help?
i need those features so not me we can secure our accounts
thankyou for giving your advices
You can tweet PUBG Mobile with your suggestions. And you are welcome.
Can I get some help too?
Sure, How can I help?
in mean time they cant do all these things.. first need to get ride of hackers.. just saying
Right.
thank you
The game has been quite buggy lately. I have lost all "hope"
can someone please answer my question
Does anyone know how many teams will qualify further at the Regional group stage for the PMCO fall split?
@night cloak
@sharp onyx Game bugs are very unfortunate, but it’s tough to fix. Please be patient with the devs, and try to understand that they don’t want people to have a bad experience. They do their best, but this stuff doesn’t just happen super quickly.
@full meteor 32 Teams.
With or without the 16 teams already qualified from the previous stage?
In the Group Stage, each of the 32 Teams selected to participate in the Club Open will play 12 total Tournament Games. The top 24 Teams based on cumulative scoring in the Group Stage will advance to the Regional Semi-Finals.
Read 4.2.2. @full meteor to learn more, https://register-1255763977.file.myqcloud.com/media/pdf/rule_en_new.pdf
I know this statement. But i know that 16 of the top 32 teams from the previous stage are already qulified for the fall stage. There are these 24 games for the qualifiers right now, and i wonder how many teams will qualify from there
Read my previous message, the PDF has detailed info.
(A) Group Stage. In the Group Stage, each of the 32 Teams selected to participate in the Club Open will play 12 total Tournament Games. The top 24 Teams based on cumulative scoring in the Group Stage will advance to the Regional Semi-Finals.
(B) Regional Semi-Finals. In the Regional Semi-Finals stage, each Team will play 16 total Tournament Games. The top 16 Teams based on cumulative scoring in the Regional Semi-Finals will advance to the Regional Finals.
(C) Regional Finals. In the Regional Finals stage, each Team will play [8 to 12] total Tournament Games to determine the Regional Champion. The Regional Finals for each Region may be an Online Event or a LAN Event, in the discretion of Proxima or the Tournament Organizer. @full meteor
I ve told you i know all that information
Hello, @tiny narwhal!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Oh wait, you said 24 games. Hmm
There are the games from sponsored Match these days on the game. The logic would be to have top 32 team qualified for the next stage, but we also have 16 teams from the spring stage. The numbers dont add up, thats why i m asking if there is somewhere an explanation how the 32 TEAMS will be selected
How can I talk to the mangers about my accounts ?
@full meteor Can you DM @warm wren?
She is now aswering
The don’t respond
@crystal vector Managers live inside the customers support option in game.
Answering *
@night cloak I have send massage from 3 dates and no response so what he doing drinking tea !!
Eirene can help you on that, since I am not fully aware of the Splits.
Days sorry ‘’
@crystal vector Maybe.
How could i reach her then?
If she s not answering on discord
@night cloak I feel so sorry about my silf how tried hard on my account and the just take it so easily from me and the company don’t gave anything when talk with them
Can any one DM ME, I HAVE A concern with PMco. Plz dM asap
@night cloak @night cloak anyone plz help ?
@warm wren can I DM u ?
@full meteor why cannot be patient? And already my colleague @night cloak answered you. As instructed in the ingame mail that out of the 24 matches in qualifiers, Top 8 of your best matches will be selected to move onto the next stages of Quailifers to Group Stages. And as instructed in the rulebook, only 32 teams can advance from the Quailifers to the Group Stages. And as instructed in the rulebook (again) only best Top 24 teams can advance from Group Stages then to Regional Semi Finals.
@night cloak can u help ?
yes?
@night cloak can I DM ?
State your problem here. We will try to provide assistance here.
So we are playing from South Asia and it states top 8 matches will be counted
My concerns
- Does the leaderboard really matter as one can play all 24 matches and be in the leaderboard
- if we play all 24 and our best of 8 is considered (true or false) and the leaderboard scores really don't matter
- How many teams (excluding the invited ones ) would advance to next stage ?
@night cloak there
Your concern was answered right above your comment ^^^ @wary summit
@warm wren I understand it was answered, I am sorry I am not able to understand, could you please elaborate or just give me a number as asked, is that 32+16 invited teams or is it 8+16invited teams who olay the next stage
So, if I have to frame my question again " pubg mobile Fall split " is only accepting 8 teams from each region. Is that correct ?
Where does it state that there is 16 invited teams?
@warm wren in our region there are 16 teams who have been invited (who were Finalist of Spring split)
That is something else and not related to them participating in the Qualifiers and Group stages.
@night cloak from where can i find the registration date?
@warm wren I am sorry to reitatre, so from the Sponsered match top 32 will move on to the next stage. Is that correct ? And keeping a tab of the leaderboard dsnt matter as u will reset the same after you have calculated the best 8 matches for each team.
Can any one help me plz??
Do not concern yourself about anyone else and just focus on yourself getting 8 chicken dinners in your PMCO Qualifiers to move to the next stage. @wary summit
Does pubg mobile ban you for using gfx tools i wanna know plz reply??
@modest temple yes, you can be banned for that.
☹️
@warm wren thank you so much, and sorry to bother you.
Thanks
You will just need to find it from one of your first chicken dinner screenshots or something. Unfortunately there is no exact way to find it @junior plover .
hello plz help
my id is ban
im not hacker
and i dont play with hacker
plz tell me hacker name, i dont know who hacker i play with
Please stop hacker they are everywhere in the game pc and mobile devices what the solution i will leave the game because this iusse help please 😭
@desert thunder Wait 72 hours.
They are bots. But they should do within 3 days
@desert thunder
Thank
Thank her. She was first. Almost same time tho @desert thunder
did someone have problem with fluctuating fps in game even using high end device?
i'am using mi 8 with snapdragon 845 and 8gb ram btw
No worries!
@stray sail There are other reasons behind stuttering. Like for how long you were playing or if you device was heating up.
@night cloakthey will give me reply via mail
@desert thunder Chances are you might not get a reply, they will fix it on their own or they won't and you've to contact them again. But wait at least 72 hours before proceeding for any action.
@warm wren do u know when they'll fix Sponsored button problem
@night cloak I have no time frame on when it will be fixed.
Pubg team help me for recover my pubg id
I have also sent my pubg Account ownership includes payment Receipt some screenshots of game and social media which can that id me but pubg team sent this msg ..
They will message you soon.
I need a help for recover my pubg Account
@warm wren i do report to esport.still i cant get sponered match button.
But pubg pubg team stop conversation for this problem.it is not right
Also hacker run my pubg id and demand for my friend 5000 rs for return my id
I have also sent some seenshot pubg team in game help center
any one from support here can help me ?
My id hack 7 Aug 2019 10:04 pm IST time today 31 Aug
@tight oak patient for reply
He reply sponsered button for those teams who recived ingame mail.but i received mail about pmco. @warm wren
Hi I want to communicate with one of the officials
me to
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #481198147478224896 before asking questions in the support channels.
We are unable to provide assistance if you do not ask a question or state a problem, @spiral tiger. Remember to read through #481198147478224896 before asking questions in the support channels.
ok . i got banned yesterday on my main account and today in guest account for no reason i got a video while im playing and when i got the ban
I have video
I was now playing in Sanhook and I have names of hackers and I killed one of them
FAQ 5.1 - How can I report cheaters?
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:
- Username of the player you wish to report.
- Evidence in the form of screenshot(s) and/or video(s). @night cloak @blissful meteor
I have their names and pictures about it
Is it allowed to use keyboard and mouse with the in ROG phone 2 built in remapper? It is in the system UI itself so pubg cannot detect it
seems legit with those stats and skins
And KD as well
No it is not allowed. You may get banned @quartz flint.
to see how am oppressed
will there be any issues with pubgm playing the triggers that are built in the Red Nubia 3? Never used triggers so idk
I am not doing it but look up for Rog phone 2 pubg gameplay in YT
@night cloak
Please refer to subpoint 2.9 in #481198147478224896 for further information, @spiral tiger. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@night cloak please help :))
Read @storm flume's message please @spiral tiger.
please see below
d
in ss that mask need to stor in mask catogery
but its in head gr catogory
Hello, @rough pewter!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
thanks
I sent photos of hack what because
@night cloak i've send message from file claim but no one resopnse!
Please refer to subpoint 6.2 in #481198147478224896 for further information, @spiral tiger. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Now please read that FAQ.
i read it
Plz tell me any one pubg team official person hear to solve the problem
hi
Is there a way to solve the mouse problem in the emulator pugb?
You can contact the customer service via the game settings, @brazen smelt. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @jaunty trout.
PUBG,, this player use cheat.. please ban this player
Hey pubg, we want more upgradable skins in pubg mobile , we are hungry for upgradable gun skins, please give us 5 upgradable skin every season or more if you can please pubg mobile.
PUBG ..hello i report the cheating player...
hi , i have asked about items that misplaced in my inventory . i have try to report it in game as you said, but i unable to post screen shot , how do i do it
Hello
You can report it here to in accordance with pinned message of #555492558428700682 @rough pewter.
Hello, @livid needle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@night cloak
Yes?
I have a problem
What’s redeem code?!
@night cloak
Redeem code is itunes code?!
@storm flume yeah...I have reported, but there is no response, and the player is still free to play using cheats
#555492558428700682 i have mask in my head cover category in the inventory if put that mask i unable to put hat or any head cover , please the screen shot
The payment option is isn't available in your country @night cloak. That redeem code might be given from pubgm for some events. So that they can purchase from midasbuy.
Check pinned message in #555492558428700682 @rough pewter.
Please refer to this channel's pinned messages for further information, @rough pewter:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@warm wren Hey, need to ask one question about PMCO. Sorry if it is repetitive.
How many teams will be selected for next from PMCO in game Qualifiers? Rules book says it will be 32.
Will it be from top 32 teams leaderboard from PMCO in game qualifiers or random?
😕
please someone help
i'm confused
Can Anyone tell me please where to download official Beta PUBG Mobile?
@hollow fjord As instructed in the ingame mail that out of the 24 matches to be played in qualifiers, only Top 8 of your best matches will be selected to move onto the next stages of Quailifers to Group Stages. And as instructed in the rulebook, only 32 teams with the best Top 8 matches can advance from the Quailifers to the Group Stages. And as instructed in the rulebook (again) only best Top 24 teams can advance from Group Stages then to Regional Semi Finals.
from leaderboard of in game Qualifiers?
@warm wren I have a problem with Beta PUBG Mobile, can I ask here?
@onyx night Beta is closed now
It will open again, when they prepare for next update.
Thanks
When firing with suppressor, does the mini map show the simbol from what direction is shot coming from
@night cloak yes if they close to you
@night cloak if its far from you then you will get only shots sound
In New Zoombie Mode Jump Button Sometimes Works And Sometimes Doesn't Work
Emulator @median garden?
What kind of support you provide here?!!!! While you cant ban hackers. (This is the biggest support we need not others).
We are not developers here and are not in direct contact with them either. The support we provide is client-sided. We are regular people who voluntarily help, @shrewd glacier.
For reporting players, use the in game Customer Support option.
Hello I need help! Anyone here?
I might be able to help, @night cloak. What's up?
@merry sandal agh there is any third party legal app which I can install to check that how much fps I'm getting?
Hi pubg mobile My personal account has been hacked and played with cheaters. My account was blocked and the level returned to zero. It has been a 10-year ban! @merry sandal
We do not encourage usage of such a third-party application. And no, I do not have any recommendation either, @night cloak.
@night cloak you can search YouTube for that. 👍
@merry sandal Agh okay thank u, but can u give me any rough idea that what is the maximum range of fps we get on extreme/ultra/and on high!
@night cloak Mobile
@night cloak agh okay I'll search but I don't wanna ban just because of that 😷😷
You will have to use the "File Claim" button, @quiet onyx. If found not guilty, you shall be unbanned. We, as Discord server staff members, cannot provide any further support regarding in-game bans.
@merry sandal Well u say report cheaters in game .... i reported a cheater 2 days before still now he is playing (nothing changed) i have a recorded video of him cheating ......... USELESS!!!!!
Can you be more specific with video of the issue next time @median garden?
I am afraid I do not know, @night cloak.
Agh @night cloak do u have any idea?
@night cloak you will get ban if you use any 3rd party app that modify the game file or give you unfair advantage. And FPS counter will not modify the game in any way. So you can go ahead!
@night cloak Agh so u know any app for Android?
@merry sandal ok thnx
Extreme = 60 fps, Ultra = 40 fps, High = 30 fps, medium = 20 fps, low = 15 fps @night cloak.
@night cloak thank u mate!
Please understand there are a ton of reports that happen all of the time. So we ask that you be patient as the team handles each of these reports individually, @shrewd glacier.
you're welcome @night cloak! 🍻
Plzz explain this 😓
@night cloak I don't use them as I don't need to count fps. But you can search YouTube for fps counter that does not require root access. You can search: how to activate fps counter by adb or developer option. (You will need a pc to do that)👍
Can you show us the stats of that match, @tawny galleon?
@merry sandal Can i get ban if i use hack in guest account and spectate my real one or is legitimate by the company?!
It's okay if there is no plus but minus 😓
I even had survive time and kills but still -2
It most probably will lead to a ban, @shrewd glacier.
@shrewd glacier streamers be likes nowaday :v
@night cloak agh okay thank u buddy
@tawny galleon from the picture I can see that your rank is ACE. As a result you will not get enough point or plus point if you die soon. Here your survive time was 15min. You have to survive at least 20+min with enough kill
@drifting pollen YEP. I mean them today they do so. and Voila they are pro players. TNX PUBGM
I B N sourya is that you @shrewd glacier 😄
@drifting pollen Exactly I saw him with proven video 1000%. lol
@night cloak dude if it was +0 then I would have understand but that's -2 though I had 3kills and 15mins survive time.
@merry sandal Till now it is legitimate No ban 100% because we dont cheat in real but in spectate mode. TNX PUBGM
@night cloak When I Try To Jump The Jump Button Wont Work Sometimes In New Infection Mode
try repairing the client to refresh everything. That can be issue of your device screen because no one has reported about it until now @median garden.
@night cloak if I had just one or 2kills with same time survival then - scoring is understandable but at least I didn't deserve that .
@night cloak Only That Mode Jump Button Is Not Working
how can i report a bug?
Hello, @barren geyser!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@night cloak thanks
@tawny galleon Have you played with the same team?
@median garden please refer to above instructions 
The best trick i recommend you all here for cheating is this, activate hack in your guest account then spectate your real one and VOILLA have a good chicken dinner. It is legitimate i saw top streamers do this in proven video and they have no ban. PUBGM New Trick.
@night cloak no
@night cloak ok
Promoting hacks will lead to permanent suspension from the server. Kindly avoid it @shrewd glacier.
Ok suspend me but top streamers have a good chicken dinner. Thank You! @night cloak
@night cloakja ja nowadays I see hackers all the matches.its very common.
@tawny galleon I would like to inform you that, if you play with high rank people you will get more point than low rank people!(though I'm not 💯%sure about that)
That doesn't mean that you should join them too @grizzled orchid.
@night cloak are you serious 🤣
@night cloakim be a hacker next season.there is no point rank pushing against hackers.so next season I will use hack.
when are bp shop items getting refreshed??
It's depressing.
@grizzled orchid Yeah Exactly. this is what is happening.
@tawny galleon I'm not joking. I got the information from here.
Can someone pls tell me why pubg m is not opening its just saying downloading resources and no further stuff pls reply dude
@livid gorge what is your region?
India
@livid gorge did you try on different network?
@night cloak then if I play with 3 conquer players and have dinners with zero damages with them then it will give me more points then having 10kills with diamond players 🤣🤣
That is really funny no offense 🤣🤣🤣😂
@night cloaki was on mobile earlier it said could not download it because wifi was disconnected so i turned to a hotspot and started downloading and it has used about 800 mb of data overhead still no progress
@tawny galleon I can't assist you on this matter as I don't have more clear information!
Kindly read this....
FAQ 3.11 - How does the rating system work for classic matches?
There are three different types of ratings for classic matches (solo, duo and squad in both first-person shooting mode and third-person shooting mode), which will be calculated after every match:
- Kill rating: Determined by your number of kills, as well as how you were killed in the end.
- Survival rating: Determined by your survival time, as well as your ranking.
- Total rating: Determined by your general performance, combining kill rating and survival rating.
@night cloak can you just tell me where I can take my issue .
@night cloak got any stuff on me as well?
@livid gorge I think there is some problem with the obb file as it consumed 800mb. Kindly, Uninstall the the game and properly install it from play store or app store.
@tawny galleon
FAQ 5.2 - How can I report bugs and technical issues?
Should you encounter any kinds of bugs or technical issues during a match, please report them by clicking the Report button located at top-right and specifying it. Alternatively, in case the report failed or if you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:
- A detailed description of the situation, preferably including screenshot(s) and/or video(s).
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Which challenge has been stopped?
@night cloak i do have an obb backup is ok if i just switch up the obb with the backup one
@tawny galleon higher the tier fewer the points, it happened since you got less kills, died early and restored less health
@craggy blade it is a bug, many people see it even though they didn't register for any challenge
@spring void Oh!! Thanks @spring void PK
@livid gorge you obb file is missing. Normally it will consume around 2GB. So, kindly download the game from play store or app store.
@livid gorge have you downloaded only apk?
If you have obb file you need to paste it in android>OBB>com.tencent.ig
Can i get ban if i use hack in guest account and spectate my real one or is legitimate by the company?!
@hushed haven it isnt legit as you get an unfair advantage
@livid gorge sorry I did not notice. You can replace the obb file.
Thank a lot man appreciate your help
You are welcome @livid gorge
@hushed haven well there is ESP hackers in each match.these hackers have played a lot of matches still not banned.so no ban.enjoy the hack.
@covert jackal hey there! what do you need help with?
@grizzled orchid
1⃣ encouraging hacks will get you banned
2⃣ many hackers get banned daily check #news
Listen guys yesterday I got a link named skinpubg.id and when I clicked on it , it show login with FB , and when I logged in with my FB is that also connected with my PUBG I'd and today my FB I'd is disabled and I lost my PUBG I'd and one stranger is playing with my I'd and kicked all my clan members too
My account was hacked by someone I don't know and the hacking program did it on my personal account.
When are we losing guest holiday
@grizzled orchid ok well done, you can go now to #chat for irrelevant discussion
I need help and get back my account please help me
Login
@covert jackal we dont deal with banned account, please file a claim or contact ingame CS
Uninstall and reinstall the game
I want to report player and i have video 5 min
can i post it
@blissful meteor to ingame CS
Banned account? Maybe you should read again.
@covert jackal it is your fault. You clicked on a phishing site. As a result, you lose your account. There is only one way to get back your account, you have to contact customer support and provide them some evidence so that they can recover your account.
Need help
This is my account i,m not hacker
@gusty copper what Is the issue?
@night cloak what is your problem? can you write in English?
My account was hacked by someone I don't know and the hacking program did it on my personal account.
@night cloak please go to ingame CS, account security is your own responsibility
@spring void Hi thx for replaying
@blissful meteor send it to ingame CS
where ingame CS ? @spring void 😅
Any customer support out of the game? I thought this channel had customer support
@blissful meteor kindly read the pinned message to you know how to report cheater!
You can contact the customer service via the game settings, @primal ginkgo & @blissful meteor. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@gusty copper please ask
The accounts were hacked, we have to make new accounts so that we can contact customer support?
@primal ginkgo yes or file a claim
@spring void where to file a claim, sir?
@primal ginkgo your account is banned right? It is on the ban popup
The official website has only claims for pc and Xbox, no mobile option
please guys help me I am not very good in english
@blissful meteor how may I help you?
where i can report player and send video
@blissful meteor open settings and them bottom left corner button for CS
@spring void not banned. Hacked, some other guy using it and I have no more access
@blissful meteor
FAQ 5.1 - How can I report cheaters?
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:
- Username of the player you wish to report.
- Evidence in the form of screenshot(s) and/or video(s).
@spring void I have proplem with achievements , its about that mission which say that i need to open 70 classic or premium crate if it faild to get legendary or above it will go up .. i did open a lot of crates recently and it still hold on 60
So what's going on
@primal ginkgo connect another social media account and then ask CS to revoke access to your hacked social media accout
be aware it is irreversible
@gusty copper send a screenshot it will explain bbetter
@gusty copper if you get any legendary item the counter will reset and it will start counting from zero. But, still you will see 60 (which is your highest number)
@spring void I can't connect another social media account as I can't even log in my account in game
@spring void
@Pro Plays🇵🇰 i did open a lot of crates recently and it still hold on 60
@primal ginkgo well then make a new account and contact ingame CS
It was bound to fb. Fb account was disabled and another guy using my account in game
. if you get any legendary item the counter will reset and it will start counting from zero. But, still you will see 60 (which is your highest number) @gusty copper
@night cloak wher is CS
@cyan maplebottom left in settings
@spring voidwell, I see. Thanks for your help
Where is cs
@cyan mapleFAQ 6.1 - How can I contact the customer service?
You can contact the customer service via the game settings. Navigate to the game settings from the main menu and scroll to the bottom-left of the Basic section.
@night cloak Thats explain a lot , thx.
@gusty copper you got a legendary at your 60th openening so the counter reset but you still will see highest count 60 while you have to start from 0
@night cloak
@blissful meteor check @night cloak message pinged to you
@night cloak There is no response from there never 😂😂
and he dont get banned
And what about this issue it keep loading more than 5m every time i restart the game. Im using phoenix os
I report him in game but he dont got banned
@blissful meteor he will get banned later
he have high jumb and magic bullet
@gusty copper are u using phoenix OS?
@gusty copper for emulator related support kindly go to #emulator-support , before that you have to to get emulator role. To get role, go to #613267301243944960 and press on 🇪
@blissful meteortry to play other game too this game u know is just full of Cheaters now days
@rare scaffold yes
he kill me ever day and I am now should wait him to got banned
@cyan maple you have to try again and again to get response.
no I love pubg mobile
@blissful meteor just wait all hackers get banned eventually
@gusty copper it is a normal thing in phoenix OS, be advised, using any other method of playing pubgm other than gameloop is extremely risky, there was a guy the day before yesterday in #chat who got banned for 10 years because he was using phoenix OS to play PUBGM
@blissful meteor wait he will get banned we cant ban players ingame
I will give you his Id
1 ques. Any idea how huge the obb exactly is?
@blissful meteor Not everyone with a 16.9 KD is a hacker.
@livid gorge 2 gb something
Something how much?
@livid gorge 1.92GB
@blissful meteor we dont deal with the hackers as we are not in direct contact with any of the devs, we are just volunteers
and watch him and Think if it's worth the ban
@cyan maple Maybe because you hacked, teamed with a hacker or broke the rules & guidelines. Check #481198147478224896
All Arab playing with hack and no Report
@rare scaffold I cant play in tgb i cant play because lag of fps.
Its def bigger than 1.9 I've already downloaded 2.04 and its still going
@gusty copper please move to #emulator-support
@cyan maple All hackers will be banned certainly, please be patient :)
@livid gorge it varies device to device
5124583933
@blissful meteor enough move to #pubg-mobile
@livid gorge it will take around 2.5 GB due to data loss during the download process. I hope you understand!
I know 20 hacker in pubg since 3 Seasons and K/D is 25 🤣🤣🤣🤣
@cyan maple so what? Many hackers are being banned move to #pubg-mobile for irrelevant discussion
Will it work tomorrow if i oause the download of obb in game and try doing it in the morning
@blissful meteor Ignore others. We here are Interns, not in-game staff. We have no rights to ban people from this discord server, or the game. Please search for them using the "Add Friend" tab, and click the REPORT button located in the TIER OVERVIEW section. Have a good day ahead.
@night cloak ❤
@night cloak you can ask for tips in #pubg-mobile
Should you require any more help, please ping me. @blissful meteor
How many teams will qualify from pmco in game qualifiers @warm wren
@teal tapir 32.
@blissful meteor They're not "interns" :)
@glossy sable noobs
i'm playing on emu how to change default key mapping? for movement it's on qzsd and i want it to be wasd
@steady smelt please get emulator role from #613267301243944960 and head to #emulator-support
Is this a bug? The black hole in the ground is the shadow of the grenade that im holding
Are there any devs here?
@blissful leaf Yeah, it's shadow. Just ignore it.
@night cloak How can I help you today?
@night cloak no but you can ask we will help
Dont need help was just wondering if i can speak with a dev see if they can add population counters for each game mode so we know where to see the least bots and for servers.
For example solo tpp 10,123 players NA or solo fppp 1289 NA
Would be very beneficial.
@night cloak Thanks for the suggestion. Please contact the people with "Community Manager" role regarding it, else use the CUSTOMER SUPPORT feature!
Thank you.
You're welcome! If you require anymore help, feel free to ping me ❤
Q: Within PMCO Fall Split, how many teams will advance from Qualifiers to Group Stages? Is the Top 100 leaderboard valid?
A- As instructed in the ingame mail that out of the 24 matches to be played in qualifiers, only Top 8 of your best matches will be selected to move onto the next stages of Quailifers to Group Stages. And as instructed in the rulebook, only 32 teams with the best Top 8 matches can advance from the Quailifers to the Group Stages. And as instructed in the rulebook (again) only best Top 24 teams can advance from Group Stages then to Regional Semi Finals.
Please carefully follow what's written in the rulebook - (https://www.pubgmobile.com/esports/)
Q: Within PMCO Fall Split, I have encountered a hacker, what do I do? How can I report them?
A- Make sure you have a clear evidence of them hacking within the PMCO Fall Split matches. Video recording of them hacking, their clan name, their player names and ingame character ID, then email all this information to (PUBGMOBILE_ESPORT@tencentgames.com).
Please do not repeat questions regarding PMCO Hackers in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we do not have power to ban hackers), hence why we ask you to email the esports PUBGMOBILE team.
hello
@steady smelt As far as I know you can't change the key mapping, but you should be able to change that precisely
And if you can't just switch your keyboard from qwerty to azerty when you play :)
@night cloak Actually no not that
The amount of bots depends on your level (tier), that's why matchmaking can sometimes take a lot of time.
@night cloak Don't give advices based on assumptions.
can ı ask question
Sure, ask away, @distant plinth.
my english not good pls understand me 😄
No worries.
What you speak osman i might help you?
my account is banned for broke the rules
@frail idol Don't interfere with staff members.
oki
How do i report a glitch on here i have video of it
@distant plinth 10 years?
but I open the my account just at the moment
ı dont play before
and anyone play my account
sorry my english not good
please understand me
ı dont play but ı banned
and I never broke the rules
Hello, @coral kestrel!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
no 3 mounths
@distant plinth Where did you download the game from?
gameloop
No like a game glitch not hackers lol theres like no hackers
Hello, @coral kestrel!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Don't work as staff member
@coral kestrel Wrong command, don't mind the first message 🙊