#questions
1 messages · Page 572 of 1
@desert thunder Contact customer support in game and ask them to block the twitter access?
@fervent dock how does it count to win @fervent dock
I want to block my pugb mobile account from accessing Twitter
@misty tendon Not Recommended
@night cloak @desert thunder they can’t Un link
@storm willow as weall know 99% of bronze v player are bots so the other players get the game and he wins without firing single bullet
And you can do that from twitter settings > apps > authorized apps and block the access.
no in-Game support
Block access isn't unlink.
It will prevent the game from accessing your twitter info, basically you can't login using twitter anymore, but it will be still there - linked.
I am entering with facebook to work on another account
Why do tencent hate indians😂? That don’t provide delete account options and close guest access only for Indian region (not even Asia )
@storm willow tencent like cheaters
nah using Vpn is high offensive than using hacks
Delete account option is only for countries under GDPR.
@desert thunder What did you type? Can you do that in English?
@desert thunder Write them in English.
@desert thunder "Can you revoke the access of twitter?"
Then the bot will give you options, tap on your preferred ones to chat with an actual person.
Okey
@night cloak Here's an example: https://cdn.discordapp.com/attachments/481207746406907905/615950009908592650/image0.png
I needed to do a small update right now
Why??????
@blissful leaf Maybe a hotfix for something?
It didn't droped me in my face the reason like in every single update thats why im asking
@desert thunder try with all the options, if one doesn't work, try another.
@lime juniper hello i have question, In the PMCO qualification is ipad allowed?
Because we dont see anywhere it says ipad not allowed in the rules
@warm wren?
Bugfix Patch Notes Aug 30
• Added a
change Characterbutton in workshop
• Victor doesn't wear hair now, when equipping a hat
• Fixed a bug, that exposes beard on victors head
• Fixed a bug, that shows the own flag on friends characters
• Fixed a bug, that shows the HUD abnormally on some android devices
• Fixed a bug, that shows some shirts and upper clothes in the wrong ways
(Could someone pin it, please?)
Thanks in advance and a nice weekend!😘
@night cloak How many teams are going to qualify to the group stages from the pmco qualification round?
Region - South asia
Hey
Why you cant change your Country > 🇩🇪
I don't have this REGION
What Region?
My question is why i cant change my flag
I have the flag card but still dont change my flag .. all Update one stupid bug
What do you want ?
I don't have this REGION \ Please HELP
No mods are online
K guys tell me one thing that if i opens a new account and my friend who is on platinum 3 tier.. We team up and then do all missions for weapon master... Then will we get the title?? ....the point is that is it necessary that teammatess mustt alsoo be above the platinum tier??
#admin can anyone tell me why Pubg ban hacker,s?🧐
Why or it is when ll ?
@night cloak please answer my question
Probably platinum league player ll get it @night cloak
If your friend is below plat he won’t get
My friend havnt got title after completeting all task... So i m aaskingg my leagueee is important for himm to get title?
You will need to knock and kill with the same weapon to get the achievement @night cloak.
It's okay if you are in platinum.
@night cloak i m jst asking tht there will b anyy impact of my tier on his achiving that title??
My friend wants the title nd he is saying he hvnt got the title bcoz my tier iss below Platinum is it makes any sense?
@@night cloak please answer my question
@night cloak please help me
@night cloak wait for 17 days then it will give u option of selecting ur region
There maybe some reasons for applying time period on ur option... Maybe u migrated to india... Or u changed by mistake ur region to india so jst wait for 17 days then u can fix it
Can anyone help me? Pubg beta says I need to update but there isn’t an update so I can’t play?
What are team effects?
@astral hazel You will get the link for beta here on discord when they release the next public beta. Keep an eye on #news.
Oh ok thanks @blazing saddle
I have idea for reducing hackers from game ! @blazing saddle
Take suggestions and feedbacks to the ingame customer support, @maiden salmon.
1 had linked Google and Twitter account on pubg mobile and I want to change my twitter account how can I. Do that
Help plz
I entered the championship bonus challenge and got all the hardships for me and killed me hacker worker Magic Bullet
You cannot unlink linked accounts so I doubt if it's possible, @rose glen.
We do not deal with cheaters here, @woeful smelt. Report them.
@bold sirenReported hacker and removed because I do not and I compensate for the loss of form
In Hacker Simulator they play on mobile servers and continue to evaluate the invader
What are the steps taken by PUBG, to detact club open region qualifiers Leaderboard toppers hackness?
Hi I have been banned for 10 years and I have not done any inappropriate behavior
Please refer to subpoint 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Where can I find thr link to download beta version ?
I told them I didn't do anything but they didn't give me the answer @storm flume
You’re talking to a bot @night cloak
How can I contact technical support people here? @gloomy tapir
People in here can't help you with that stuff.
Okay,thank you @gloomy tapir
@unborn ermine Fix your internet connection, If you don't have any internet problems, try the solution in faq 1.4 in #481198147478224896.
Try repairing client @night cloak.
Maybe that is possible @night cloak. If you are below platinum then your friend's rank will be affected too. And if your friend didn't get it then that's the possibility.
@blazing saddle
For Reduction of hackers
1 . Every Single player Should be Verified using Phone Number & Email id !
2. End of spectre function from lobby ( using for Radar hack from 2nd Device ) !
3. Report,s from 10 players in a game should ban for 1day , 2nd time 3day,s , 3rd time 15day,s , 4th time 1 month , 5th time 10 year,s
4. Ban YouTube video,s & Teligram group,s for using selling hack!
5. Ban Player's for 100 report,s for 1 day , 200 report,s for 3 day,s More than 300 report,s Review for Ban/Suspension from PUBGM Security team.
6. Block PHONE IMEI for useing hacking for 2nd time.
7. Check PUBG mobile data & cach after get 10 report,s also chek ( lib file ) & Running Background Apps.( Game Guardian & anonymous app)
8. Collect Hacking Files from users ,
9. Full profile should be visible to everyone ( copy options in spectre mode for Character name/ ID.
10. Stop Match making from Global to KR or VN version. @night cloak
anyone know app called panda gamepad pro?
1 No game makes it's users verify their phones and Emails. If they introduce this, it'll make the game a huge failure.
2 You can't end spectator mode, not all people use it for radar hacks.
3 If you play like a pro and kill people everyone can make alt accounts to false report you, and eventually get you banned.
4 PUBG Mobile doesn't own YouTube. You can't strike a channel for selling hacks.
5 Again, point 3.
6 This may work to be honest, but alot of coding would be required.
7 No app is allowed to check running backgrounds and even if Tencent made that a feature, people would make apps to hide the apps you listed.
8 You can't just collect hacking files from users.
9 [...]
10 There are different reasons for existence of many versions.
@maiden salmon
*/*
@night cloak well tencent check for installed apps and running apps
- Phone number and email verification is already available in game.
2.That will be caught as suspicious activity by anti cheat system. - There can be multiple reasons to report the user including hate and jealousy . So being dependable only on reports is not ideal.
- To ban all those accounts selling hacks is under that respective social media.
5.Same answer as no.3
6.I don't think pubg has access to individual IMEI number of phone.
7.Any manipulation in the game files is already detected by game and can be considered as cheating - Team is probably known aboutthose hacking files that's why they are improving anti cheat regularly
- Thank you for suggestion. That option can be implemented in future.
- If we stop matchmaking from other versions Matchmaking time will be increased by greater extent which can cause disturbance to the players @maiden salmon.
@night cloak hello sir
@worn pollen what have you done?
my friend using hack. he is seeing every people. he wasnt using before. i deleted him but i played him 5 matches but i didnt get ban. when i get ban?
I wanted to make sure he cheated so i played 5 matches and deleted him
@worn pollen Don't tag any staff members, specially the admins for help. You'll get a reply within 5 minutes after you post.
BAN
Your account was banned for Violation of Rules & Regulations so you probably did something wrong, probably:
▫ Hacking
▫ Cross Teaming
▫ Playing with a Hacker
▫ Abuse to teammates.
If you believe your ban is false, click the FILE CLAIM option and proceed further.
@night cloak internet error
Yes, the ban duration are decided by the system, @fervent dock
i know 10 years n 7 days
The durations of bans are given on severity and the offences.
my friend using hack. he is seeing every people. he wasnt using before. i deleted him but i played him 5 matches but i didnt get ban. when i get ban? I wanted to make sure he cheated so i played 5 matches and deleted him
You asking for a ban?
@night cloak stop spamming, it depends on system if it bans you or not we cant say anything
i want to ask about panda gamepad pro anyone can help
If you actively play with a cheater, you will get a ban as soon as system detects abnormality, @night cloak.
@fervent dock If that app modifies any ingame files in any way, your account will be at risk of suspension.
Toroid ban him
@night cloak Contact apple support about this issue.
@blazing saddle how would i know that
Oh nvm system deleted it automatically
im banned
What is pubg system requirments?
lo
@night cloak yaee way to go buddy
@fervent dock You never know, that is why it is recommended not to use any 3rd party applications which my directly/indirectly affect the game.
Whomst is you 
@frail idol 4 gb ram and decent processor
@frail idol 2gb ram actually
well i got banned once for gfx😂 😂 😂 😂
Please refer to subpoint 1.2 in #481198147478224896 for further information, @frail idol. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
3gb
@fervent dock Refer to this message
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, .
What storage?
@frail idol it takes 2.2 gb something
i did not ask to unban anyway
@frail idol Can you go through the subpoint in faq as directed by the bot? It has all the necessary requirements.
For storage I would suggest you have atleast 5GB of free space on device.
Okey
i was wondering why i got banned and now i know why because that silly app
I want report cheater, i have video
What are you doing for hackers or to stop them
@pseudo zenith Reporting them
In Asia server there are too many hackers
Yeah i know
this game turned into united states of cheaters
@fervent dock @pseudo zenith @gloomy lava we dont deal with hackers here but the ingame support does report them ingame please
Hello, @pseudo zenith!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@spring void like ingame support ban them🤔
I have reported you so many hackers nothing is changed
Report them to a mod
All hackers eventually get banned check #news for weekly list of banned players @pseudo zenith @fervent dock
@frail idol please dont tell them to do that staff cant ban players ingame
What?
Uh, okey i was trying to help
@spring void @frail idol Take discussions to #chat or #pubg-mobile.
@spring void for your info the game ban poor cheaters but rich cheaters are not
Sorry
Give me email id I will send you videos of hackers I am streamer
But you must ban them
There is nothing like poor or rich cheaters report them ingame through tier overview section @fervent dock
Any one knows what was the 8 mb update about hotfix?
@pseudo zenith i am not a tencent employee so i dont ban players 😂
I cannot find Bizon in any Erangel match why?
@midnight valve Bizon is as rare mas Mk14.
I played more then 20 match still didnt found it
@spring void i tried it myself i used paid cheat for 2 weeks my kd went to 75 and no ban at all
But i saw a Pistol of .45 acp with 9mm ammo
As I said, it is rare in the game.
@night cloak
- Not necessary right now Hacker create a fake social media account & login using that account.
- Can be limited to 2hrs in day!
- For New Account,s under lv 30
- PUBG can report tell him respective social media i know they help TENCENT.
- Shuld be killed by him & lv40+ account.
- They have/can. ( FACEBOOK- GOOGLE- PAYMENT APPLICATION already using it)
7.🙄 - They didn't have great team for it we can help him.
9😶
10 so why other regions. Players using for playing .They shuld be restricted !
@blazing saddle can u help
@spring void but they did banned me before that for gfx tools
Ok but you will be banned soon and take this discussion to #chat @fervent dock
@spring void i am streamer by the way
I didnt ask now move to #chat
@spring void no need to take it anywhere just dont say that pubg ban player because we report them - end
@fervent dock It is advised to everyone to not use any Third Party apps like GFX tool or anything else that's used to clear lag or hack. If you actually notice the app's description, it is clearly stated that:
You are using the app on your own risk. We won't be responsible for any trouble caused to you or your account. Download the app on your own.
@fervent dock they ban hackers daily but they are in large quantity - end
@midnight valve Yes?
I cannot find Bizon in any Erangel match why? I played 20 matches to find it but cant find it also i found so many .45 acp pistols with 9mm ammo @blazing saddle
@blazing saddle what was the 8 mb update about hotfix?
@midnight valve It has been reported in #555492558428700682 already. Just go and react with a 👍 on the report.
Ok thanks for the help @blazing saddle
Can i get gyro sensitivity for beginners??
@vestal skiff Maybe search it on Google, or ask someone in #chat who is familiar with Gyroscope :)
They are updating their anti cheat system including all this aspects .So it wont be any problem. The only problem is there are so many hackers and the process is slow to ban hackers. But yes it is working. Also they can only report to that respective social media,they cant do anything else. You can help it by reporting the hack distributor to that social media platform. There are other regions so that they can manage different events about that regions easily and provide better support to them because regional team will be better to understand the language. I hope that includes all the points you have mentioned. Although we cannot do anything else here. You may suggest that in game to the customer service. I know it is frustrating that it takes time for their reply but that is the only option to contact and connect with the developers directly @maiden salmon.
@night cloak Ok
@night cloak what was the 8 mb update about?
Why u guys dont ban the crew challenge winners? almost 3 members of the cheating winner team got banned but 3 others are left!!!!!! or u dont give them ban for teamming up with cheaters!!!!
8mb update: They have added an option to switch between character! Now you can switch character from your inventory. @little forum
we don't have any exact information about it @little forum.
There you go^^
@night cloak Nice collection of outfits btw.
@night cloakthanks
@night cloak we're talking about 8mb update😁
No answer about the crew challenge winners?!!!!
Report them in game. This is not place to report hackers since we don't have pubgm developers team here which deals with that so reporting them in game is best option @shrewd glacier.
A well-known arab Youtuber Pubg Mobile Player (AxBxN_SYRIA) Caught cheating in video .... but still he is playing even the company told him to promote a video about the new server (Middle East) when released ..... this guy caught cheating while using guest account and using hack in his laptop while spectating his real account gameplay and this is 100% proved in video but still he is in the top list ?!!!!!!!!!
How can we report this guy ..... While the company it-self hands up with this cheater?!!!
Thankyou , all done @ArcNyte @blazing saddle good moderator tell me how to report cheater 👍
@night cloak
- Who love to play this game they will verify. Example - Fornite
- 10% user using it , it can be delayed 15 tp 45 second. 40% YouTube streams using your it🧐
3 if you are pro You will match making with pro rank players i hope they will understand it
7 allowed like facebook, Google & payment apps
8 🙄
@gloomy lava
FAQ 5.1 - How can I report cheaters?
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to #481198147478224896 6.1 for further instructions. The following information is required:
- Username of the player you wish to report.
- Evidence in the form of screenshot(s) and/or video(s).
@night cloak It is fine.
Redex#0609 was muted | Spamming in #questions.
I hope u guys create a section here for banning cheaters and informing the reporter about the banned reported guy
@lyric jungle Reload the website and open in external broswer.
If it doesnt work, the website server may be down, try again later.
What is this?
@night cloak Guest accounts are directed to link their accounts as all guest login will be discontinued.
@blazing saddle i have connected with facebook so i dont need to do it?
@lyric jungle click on share button (bottom right) near X
@night cloak Yes, no need to do anything then
Thanks for help :) @blazing saddle
@lyric jungle clear your game cache and try again later!
Thanks PUBG for ruining Club Open South Asia by Hackers! Did so much hardwork but now no hope deleting my PUBG
At least u can join pmco we cant join bc of Sponsored match button
@raven sundial Having a KD of 15 isn't always called "Hacking" maybe the person started this season only and killed alot of bots.
@raven sundial did you spectated him tho ?
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@raven sundial 🥺
Please make a section here for reporting cheaters , they are ruining the game !!!!
We do NOT deal with cheaters HERE, @shrewd glacier. Please report them in-game.
A friendly reminder:
No discussions here.
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @frail idol. Remember to read through #481198147478224896 before asking questions in the support channels.
How to jump?
Sorry?
How to jump on emulator
report them in game but useless, still they are in top list
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @frail idol.
ok
@bold siren just a query, how many teams will gonna be qualify the 1st round PMCO ?
They will be banned, eventually, @shrewd glacier. Please be patient.
I do not know much about PMCO, @summer quartz. I believe @warm wren can answer you.
@bold siren Top Arab Youtuber Player with 3.5 million subscriber caought cheating while spectating his account with guest account and activating cheat still in top list even company handsup with him to promote the game!!! PATIENT?!!!!
I understand your frustration but we cannot do much about it, @shrewd glacier.
@bold siren Hopeless!!!!
@shrewd glacier same here 3-4 streams caught usking hack we report him still he/she playing with same account 🤧 can't do anything!
@maiden salmon if the situation goes like this, i think this game will end soon.
👍
Hi my Friend lost their PUBG account after an update. What is the best way to contact customer support to help recover the account?
@shrewd glacier Thanks
It will be last year, 60-70% player left PUBG if TENCENT didn't do anything about Hackers🤫
My friends using hack i report him from 1 month each day still didn't get Ban😋
Now i will need to use that Antiban 🤕
@ember sky CUSTOMER SUPPORT. Can you elaborate more on what happened, thanks!
@ember sky First off, you should see if you can find his profile in the game, if you can then you should contact the support team and ask them to recover the account for you.
If you can't find the profile at all, your best bet is to send the account details e.t.c to Customer Support.
Make sure you tell em whether the account was bound to anything or not and if so, to what?
Yes I have her profile in the game, she is in my crew (off line 14 days) waiting for customer support to respond but no reply yet. Your link for customer support does not open. How to send the details to customer support? In the app or send email?
@ember sky Ask her what happened. If her facebook account got hacked, for example, she should visit facebook.com/hacked and contact the Facebook support as soon as she can.
What Should i do, if dns changer doesn't help with ban data error with client?
PUBG Account was not attached to a facebook account. That’s why it’s harder to recover. Appreciate any help. Thanks
I have no solutions for that, @night cloak. Maybe wait for someone to respond.
@ember sky Then it's attached to what platform?
If it's a Guest account, recover it before ** 31 / 8 / 19** or it'll be lost forever.
i am not able to login, it shows an error code
My wifi is good enough.
and the access is there too
@true trout Restart your wifi
my router?
Yes.
okie
Please react to the report shown in #555492558428700682 so that it will get fixed @upper ocean.
Alright
Please refer to subpoint 2.9 in #481198147478224896 for further information, @kindred loom. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
So i'm not haker or i not using any pulgin tools
How can I do a report like that with the evidence and things like that? @night cloak
guys did you watch my post?
If it is already reported there then their is no need. Take a look at pinned message of that channel for more information @upper ocean.
Oh, I thought I was supposed to do one myself
So now I should wait for them to fix it?
@night cloak,i need help,can you help me?
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #481198147478224896 before asking questions in the support channels.
Alright
what can you do about it?
You can reach there with "👍". The more the reactions higher the chances of it getting fixed @upper ocean.
I did
Then you are good to go.
@night cloak did you read the pinned messages?
that why i saw too many hacker these day,i can't play anymore
I’ll just wait I guess, thanks
Yes I believe it is a guest account. Why will it be lost forever after 31 August ?
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
I need help for my account
ok
@kindred loom We can't help you here.
Use the File Claim option if you feel the ban was unfair.
@ember sky They're removing Guest account feature. Maybe if you get it the account back, link it with a social media account before 31st. Check #news for more information regarding this.
Have a great day ahead, hope you get her account back!
You can report the app for violation within that website. To report the hacker with video,send the video link to the customer service @night cloak.
@night cloak thank you very much for the help and advise 👌
No problem, have a great day and good luck :D
Youtubers sharing hack scripts
Report them :)
@glossy sable do you have info about pmco fall split qualification criteria ?
@summer quartz all information about pmco is in the pinned messages.
Is there any legal way to get a free royale pass?
Yes, you get the free Royale Pass by default


@glossy sable but there is no info about how many teams will gonna qualify the first round :/
I love pubg I've been playing sin season 2 keep up the good work 😁
Thanks 
Yet Another Update Came This Morning But The Notch Issue Of POCO F1 Still Isn't Fixed. @night cloak
That update wasn't about that unfortunately @silent gorge.
Plz help my pubg account is hacked
Read the pinned messages of this channel, @lucid monolith. Contact the Customer Support regarding that.
How to check pinned msg
@night cloak Is It Actually A Bug? Or They Just Removed The Option To Hide The Notch.
Click on the channel's name (pubgm-support) and click "Pinned Messages"
Ok thank you
@silent gorge It is a known bug, they're working on it.
Also İ think they have to work on Sponsored match button
ım sure we wont join bc of that today
Do pubg can revoke access or it’s impossible?!
@night cloak It only shows up at the time of the tournament.
@junior plover They do.
Be sure it's on the right time zone then.
I can't update my game it's showing updating download list only
@night cloak how u got ace in 35 matches?
Please Unban my account TenCent. 10 yrs for using GFX Tool is crazy!!! I throw money at you guys and I get banned.

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @vagrant plaza.
So I've deleted GFX tools, how can I play or get my account back? @bold siren
Create a new account if your account is banned.
@bold siren a new Facebook account?
Any account
What was the new update about?
@vagrant plaza logic : "throw money = rich" and richman never using gfx tools
he has high-end phone

lol😂
@jovial wolf which update ingame one?
Yes
@jovial wolf probably bug fixes or new items in shop
Ohhh okayeee
@gloomy lava gfx tools manipulate game files and other hacking apps do the same so they are detected in the same way
@vagrant plaza which gfx did you use?
@jovial wolf #chat
@glossy sable I already send them proof that the account is mine ( purchase bills from my email) and some screenshots of my pubg account so that they revoke access for google play account
is that not enough to proof that this account is mine? Because they reply me with this:
@spring void if you phone can setting HDR - Ekstrem , and u still need GFXtool ? #throwmoney

@spring void @jovial wolf do you have any solution. My game is stuck on updating download list
how to slove photo not showing at my friends & beside Event & in Event too?
i cannot see anything in event
Guys 🤔
@gusty acorn provide a screenshot please
@gloomy lava if they make it legal many people will be able to use hacks too
Report them
done report but i don't think so they will do anything
this all players are on diamond conquer
how to report them ?
@junior plover Option n°6
@red plover Repair your client from the login screen
Hello, @red plover and @lusty spoke!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@glossy sable what wrong with option 6 I didn’t understand you
@junior plover It's option 6 that you need, go on there
you mean repair from here ?
and after that i'll download the maps and last section in setting again ?
@glossy sable
Mastery achivements can be completed in tdm?
@red plover Use the first option and you won't need to download the maps again.
@stable ether Nop, Classic and Arcade (except War).
Hmmm thenks

this ?
Yes, this should do.
ok thanks man ..
Help
♥
@glossy sablethere is discord selling hacks can you ban his members?
@red plover did that seem to help ?
Why does our ping fluctuates when someone starts spectating us??
Question for the devs
I don't have ping fluctuation when getting spectated, could just be a coincidence @fathom blaze
It happens all the time with me
Could be your internet then
And when I die and start spectating the enemy, the ping gets to normal
I play with 70ms ping max
And when someone spectates, it reaches to 150 to 170ms
Like when my whole squad dies and I am alone
It seems like your internet/phone cant handle pubg very well,
My phone has Snapdragon 710 processor with Adreno 616 GPU
hi Gameloop usage my cpu 100% why?
very high cpu usage
i have Core i5
Yeah I would have to say it's your internet @fathom blaze
@mystic oriole can you move to #emulator-support
Hi my account got Ban for no reason pls help me
@celest osprey you were caught breaking the tos, you were banned for a reason and you know it, dont come in here acting like you dont
@mystic oriole go to #613267301243944960 to get the emulator role
@maiden trout I am not acting
You either used gfx, or were using hacks, or broke the tos in some other way, you dont get banned for no reason.
@maiden trout. Are you gone mad I didn't use anything
@celest osprey we have so many people like you, you wont get your account back by acting innocent
You'll are not here to help you are just to put people in more trouble
Actually I help, but as stated in #613267301243944960 we cant help with bans but you can talk to the ingame customer support @celest osprey
Also I would suggest you watch your profanity you have already had three messages automatically deleted
I want my uc money and rp money back i wont leave pubg so fast
@maiden trout. Don't teach me what to do
Give me pubg officials call center number
You wont be getting money back, also the company doesnt care if you leave you are not the only person that buys things on the game, you spent money on the game and then broke the tos you decided your fate
Oh hello you better be careful @maiden trout
There isnt a phone number, go use the customer support in game.
does anyone know about 8mb update?
Honestly just leave, we cant help you @celest osprey
@limber canopy bug fixes and such
Do you want to be muted/banned from here to ? @celest osprey
@maiden trout. Pubg will never remove hackers and all just waste people money
Hello i need Support (Germany or English ) for Account
Mhmm cool, you are one less hacker we have to worry about @celest osprey
@merry sandal can you mute/ban @celest osprey for bypassing filter
@night cloak can you deal with @celest osprey
@long glacier you logged into the viatnemese version of the game your account is now linked to that version, nothing can be done
@maiden trout really ?
can you transfer my skins to another Account when i confirm my last account
No, everything is on one account, as said nothing can be done @long glacier
Please do not target people in here, @maiden trout. The staff team will handle every user as they deem appropriate.
Wdym target ?
@merry sandal hi Gameloop usage my cpu 100% why?
very high cpu usage
i have Core i5
azizam baladi?
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @mystic oriole.
@maiden trout no but i cleared cash and yes it working but i'm gonna to download everything again .. maps & last section in setting ..
While it is tempting to "call out" banned players for hacking, we should all be civil. Try not antagonizing people. Whether it was your intention or not, @maiden trout. But please try not making such statements against users in a rude manner. That is all I have to say.
Alright, I was gonna suggest it could be slow internet because it seemed like nothing was loading in @red plover
You know its tempting @merry sandal
can pls everyone help me
With what exactly, @long glacier?
@maiden trout but there is another thing didn't show on my account
but it there at all my friends
the last event i can't see it on my acc why ?
@long glacier Nothing can be done. Items can't be transferred to another account
look
@long glacier we cant help, you logged into the viatnemese version and lost your account to that version, if you want your stuff you have to play the viatnemese version
Please refrain from repeating messages and overflooding this chat.
^
@long glacier Message me
i can dont play Viet Version i live in germany and can play Global Version
@fathom blaze
You have been answered and if you keep on asking the same thing over and over, we will be forced to take administrative actions against you.
🤔
ok sorry
All good. 👍
Please don't spam @eager quartz
If you're looking for channels to chat in, @eager quartz, try #pubg-mobile or #chat. You will be muted if you keep on spamming.
@merry sandal bro I want pubg mobile application I have obb . Please give me download link
Is the game not available for you on the Play Store?
@olive isle you can search that on playstore there are many sites such as apkpure.com available
@spring void bro available with obb and application . I want only application. I don't have internet to download full version
You have to download the full game you cant just download part of it @olive isle
Hellppp
That's the link to it on the play store^
How to increase merit please help currently it's 40
@maiden trout I know but is want only application
Sorry Arsalan dont know why it's so long
Hello, i don't have the alan walker theme
@maiden trout I don't have 2 GB internet I want download 45mb application
@night cloak you play solo games until its above 60
club open theme in which the song plays
If you're referring to the APK file, @olive isle, I personally recommend APKPure which has verified APKs.
@hollow vault it's not available anymore
@maiden trout How merit increases in solo ??
Users can, in fact download APKs, @maiden trout.
By playing @night cloak
@maiden trout I mean at what rate 20+ 30+ 10+
@merry sandal I know that I'm talking about only downloading part of the game, you cant do that
guys there is event on my friend but not showing on my account ?
but there are people who have that theme ? if it is not available, why do they have it ?
@night cloak it goes up by ranking 1, 2, or 3
I am sure he was referreing to the APK file.
If you die in the top 71-100 its 1 point, 2 for 11-71, and 3 for 1-10
@merry sandalbro APKpure now available xapk
You just need to download an app to change it from xapk, to apk @olive isle
@night cloak you can open your profile where you see merit and press on ? sign next to it for all information regarding merit
@maiden trout I don't have internet
I do not have any other recommendations then, @olive isle. If you do opt to get the APK file elsewhere, be wary of the risks that come with it.
Honestly arsalan, this is all you he is confusing me
I mean, you weren't supposed to interfere with Arsalan in the first place
Is it possible to view season rank of top 500 in conqueror ?
@merry sandal APKmirror ?
Can you chill @glossy sable we are all helping here
Is it verified
I am not sure, @olive isle.
Can anyone answer my query ?
So my quick scope switch still doesnt work any tips on what i can do?
@hollow vault I have no idea could have been bought in the store as an event
@hollow vault check if it isnt enabled in any other portable closet
Actually, @maiden trout, we'd appreciate it a lot if you do not interfere with the staff members. We get that you want to help, but for the sake of convenience, it's better to let the staff handle it while they are active in support channels.
don't have any other closet activated @spring void
@hollow vault i beleive it isnt available anymore than you can contact your friends and ask them if they have it
@steady quail go to settings>scope and enable it
i have done that like 50 times @spring void
why i can't see this event on my account ?
i have even restarded the Ipad and it still doesnt work
@hollow vault Your query is about the Club Open theme right?
Anyone know what is top 4% rank in tier stats
Not every event is global, @red plover. Many are region exclusives.
but its on my friend account and now he beside me ..
so how is that ?
by the way he didn't use any vpn or anything ..
why is my local currency not accepted in pubg global version but accepted in korean verison
@red plover he might have account created using vpn or in another country
@night cloak what is your currency
@steady quail send a screenshot of your control settings and one of while you are ingame, but before check if you havent overlayed it with another button
but supports on korean verison
i legit cant ss @spring void
@steady quail what?
i cant screen shot
does any one have ans for my questiom
@steady quail are you on emulator? And have you checked if it is being overlapped by another button
im on ipad and its clear but it just doesnt show up when im in a match
but then when i play fpp it works so its a bit weird
so how to chane country to my country ?
@merry sandal
@desert thunder Well, follow the instructions?
Where do I send the evidence
???????
@steady quail In the Scope section settings, you can set it to be enabled or disabled.
it is on but it wont show in game @glossy sable
@steady quail it wont show if you have no sights with you
@glossy sableWhere do I send the evidence
In the conversation, @desert thunder.
ik but like when i have a 3x and red dot it wont show @spring void
What do you mean, @red plover? I don't understand that question.
maybe i created my account with another country so how i can change it to my country ! @merry sandal
@steady quail weird try to repair client fron login screen
done that
I have no knowledge about it, @red plover. Not even sure if that's doable.
i have done everything @spring void and like it just doesnt work in tpp and only works in fpp
@merry sandal ok dude thanks for respond .. 👌
@steady quail the quick scope is now on settings and on scope
@desert thunder Not sure how that's a proof?
@steady quail reinstall then
@glossy sablepayment writing
Send them a screenshot, not plaintext
@night cloak Report them in game, refer to the bot message below.
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@glossy sablescreen picture does not happen
What do you mean?
@glossy sablehow to send a screenshot
Use the 📎 button
Me and my team mates are playing pmco fall 2019 we are facing issue
Our ping is so high what to do?
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #481198147478224896 before asking questions in the support channels.
i already mention a question
@night cloak Because your game is in USD
Where are you located?
Me and my team mates are playing pmco fall 2019 we are facing issue
Our ping is so high what to do?
i live in Nepal but i used to stay in japan
Wtf my jixed 2 achievement was completed but not showing in game
As shown in it you should not get a Legendary item for the first two achievements in a row. When you look at your counter you received a legendary item from crates on the 52 th draw and it reset, it shows the highest consecutive times you did not receive any Legendary item. As soon as you receive it, the counter resets and you will have to try again all over.Same for the Jinxed 3 and 4, except it counts Mythic or above rarity items @fervent robin .
We are unable to provide assistance if you do not ask a question or state a problem, @weak blaze. Remember to read through #481198147478224896 before asking questions in the support channels.
Hello may someone please explain why ballistic vests and harnesses dont show over smaller shirts anymore? They now only show when naked and idk why. Thanks
Ping issues are caused due to server overload there is nothing much you can do rather than playing in different time @south mauve .
@blazing sparrow because people want their rare clothes to be visible more
@night cloakhi bro how is your day i want to ask you how does the tier system work on survival or on kills?
But why cant there just be an option to just turn the vests on or off to show, just not showing them as a whole is kinda selfish to the people who want them to show. Thanks
Is there a way to check what seasons i bought the rp
@glossy sablehow to show proof of account
@hollow vault It expired.
@glossy sablehow to show proof of account
Hello @hazy phoenix !My day was pretty good. Thank you for asking. Hope your day is great too. Your ranking in each tier is based on overall survival time,kills and damage too. It also depends upon your tier . If you are in Gold,you will get much points.If you are in crown, you will get less points than gold.
@blazing sparrow that isnt big of an issue you can send it to ingame CS,
@desert thunder have you made any purchase in PUBG mobile?
@night cloakoh ok thank u bro 👍 if u need anything talk to me i will help u
@desert thunder they will not if you send something which isnot a proof
How many rp seasons have there been. 4 or 5?
@spring voidwhat am I supposed to send?
@harsh umbra
@spring void@muratcivil they will not if you send something which isnot a proof
@desert thunder if you have made any purchase send its receipt to them
@desert thunder you copied my message and sent it to me 
you're welcome @hazy phoenix !I will surely do and likewise. Have a nice day! 
@night cloakthank u👍
@desert thunder send the one which was mailed to you
i want to ask how i report hacker if im out from the game but i have his name ?
I sent it, but there's no answer.
@wintry raft search him and report from tier overview section
@desert thunder wait they will answer
tbh i only have video for him....
Hey can anyone help me with a problem of pmco?
@spring voidis there something in my e-mail?
@desert thunder when you purchase something google emails you the receipt send the receipt of your pubg mobile purchase to them
its possible to report him with a video i rec it for him using super jump and wallhack
@spring void im pretty sure I've bought more than 4 in a row then but in my achievements it only says 4/6 for perfectionist
@night cloak you shoul reach 100 rp

question for support
I do reach 100 each time
well i uhh wanted to ask support for spectating mobile players when on emulator is dropping i heard there was an issue and im still waiting on it
@night cloak you did it 4 times in a row then you didn't or you need to do it this season
@serene bough no information as of yet
hmm its odd that the icon appears and you cant spectate cause they are from a different device cause you are just watching the game i wondr why is it taking so long
cant login with facebok id !help
ok
?
and then click facebook
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @serene bough.
@bold badger What country are you in?
Mera friend ka pubg id hacked ho gaya hai kaise vapas lau
Please do not use any other language aside from English in this channel, @ripe reef. Refer to #613267301243944960 for language channels.
What I do
Hello
@bold badger you device doesnt support it or it id not available in your country
@bold badger What are your specs?
You need to be on Android 5 or above
@little quiver hey there! what do you need help with?
Arsalan is on it :)
2nd day start in 10min but I cant see sponsored match button
@night cloak contact with Eirene#0028 ! She may help you!
Eirene said send an email I sent yesterday but its still same :(
My account gon banned how can i unbann it
Umm can I post a screenshot of a person (probably hacker) here?
after the 8th week how many days will be there for another season to start
My account has been disabled how to open my account
This was during pmco and this guy shot us through the smoke and trees we took cover in
@warm wren what should we do if we see anyone cheating in PMCO?
@night cloak record the team cheating, provide proof and provide their Character ID/name and email to PUBGMOBILE_ESPORT@tencentgames.com and report to customer service in game.
@sacred ridge 
Pff forget it they wont reply
@night cloak can you kindly edit and pin
(report cheater in PMCO)
@warm wren why get a ban 10m for bad connection today i got 3x ban 😭
Play when there is better connection
@sharp lion kindly read the pinned message for solution.
19.04 still same :(
Nice esport organization
The biggest Mobile esport organization huh 😂 😂
it is okay to just tell them regarding that @night cloak.
@night cloak How will the teams get selected from the pmco qualifiers ?
@night cloakOk! I can't remember the email😁 that's why I was asking
You can ask about PMCO to Eirene @formal anchor. To report the players you can send the information to their email shown in pinned message of the channel.
It's shown in pinned message of the channel @night cloak.
Yah! I see...
@warm wren How will the teams get selected for the group stages from pmco qualifiers?
@formal anchor scoring states in the ingame mail and in the rulebook on the website. Please carefully read.
@warm wren i cant see sponser button.
@tight oak check the pinned message in this chat. The answer is there
Is it according to the current leaderboard ?
Or points of top 8 games ?
@formal anchor whatever it says in the ingame mail provided by PUBGM
@warm wren Sorry but the in game mail's information is too confusing can you elaborate it once?
@formal anchor what is confusing? It literally says best 8 top matches will be considered for the next step....
Hacking is on its peak again pls frickin do something
Guys is there anyone that ask the customer support to revoke access and they do it for him?
Please help
hi I filmed a cheater in action
I have to send the video or
@junior plover you can do that
Eh, I’m on iPad Pro 2018, I was installing some internal update of 9mb, and I had to minimise the app for some reason. Now, it’s stuck at “integrating downloaded resources 0/7 mb”. How do I fix it? I have already restarted the iPad
@everyone
Pls M416 ka screen ka liya Discord Server Ma Bhasar Macha do.. Sirf Ya bolo k "Pubg Mobile Give M416 Legendary Gun Skin on season 9 Royal Pass".. Like If You Agree.. heartheartheartheartheartheart
All M416 Lover Pls Forward This Sms And Told To Share it on discord... Thanks
@spring void no i can not . Because my account got hacked and the hacker linked my account to his google play account, so i want pubg to revoke the access to google play..
So I wonder if anyone contact the customer support and they helped them in this situation 🥺
Hello, @grizzled orchid!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
According to the rules i think no where does it say i cant use this "尺"
so can i use this Special character?
UID:5586683114
Nickname:ZulkarNOOBAce
It’s stuck here
Play FPP, I don’t see hackers in months
According to the rules i think no where does it say i cant use this "尺"
so can i use this Special character?
I play on alt accounts, I kill bots lol
@neon patio can u help me with this?
@rain wraithit takes more than 5mins for matching for FPP meanwhile TPP 2-5sec.
@dense stratus Seems good to me.
@grizzled orchid Report the hackers in-game, not here.
@modern gale @night cloak can U guys help me with this matter or inform me
@glossy sable ohk
@FranckCastle ✔
@everyone
"Pubg Mobile Give M416 Legendary Gun Skin on season 9 Royal Pass".. Like If You Agree.
@glossy sablereporting in-game is useless.
@grizzled orchid
Help
Help me lol
@FranckCastle ✔
@everyone
"Pubg Mobile Give M416 Legendary Gun Skin on season 9 Royal Pass".. Like If You Agree.
@junior plover Guys is there anyone that ask the customer support to revoke access and they do it for him?
Still not done?
@night cloak Hacking is on its peak again pls frickin do something
Watch your language. Report them in-game.
See my pic above
@night cloak
Help
.
@sudden pondwhat do you need?
@sudden pond Stop spamming or you'll get muted.
Hello, @hazy niche!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@glossy sable
Pls Told My Issues On Head I will Stop
Otherwise more people came and more spam how you stop or banned all??
@grizzled orchid It is useless if you don't do it.
@glossy sable no, i send them the date when i started play, some pictures from my email for the purchase bill with my name and email and phone number and visa number, and this picture also :
I don’t know if they will accept all these as a proof 😩☹️
@glossy sable
Help me
You can ask @warm wren, when she's available, @dense stratus.
@junior plover Those are not sufficient proofs perhaps.
What did they say?
@sudden pond About what?
Cheaters live stream and not banned?
Why?
@night cloak Is that before or after the login screen?
Before
@glossy sable
Pls Told Pubg M Head To Give A M416 Legendary Gun Skin On Next Season 9 Elite Royal Pass Reward...
It's iPad Pro 2018 and I had minimised app when updating @glossy sable
@glossy sable they didn’t answer yet, but i send the message before 2 hours maybe.
Maybe they will take more time to answer?
@modern gale ok thanks
@keen kernel they don't care bout hackers I guess all they need is money.
@warm wren please Notice my tag when u r online DM me or tag me here
@glossy sable
Pls Help..
Pls Replay
@dense stratus player tags and ingame name stated in the rulebook
@warm wren
According to the rules i think no where does it say i cant use this "尺"
so can i use this Special character? @warm wren
@sudden pond We told you not to spam.
@night cloak Yes I saw that, but is it before or after the login screen?
@junior plover It will take longer indeed.
@grizzled orchid If you don't need support move to a discussion channel.
@sudden pond
@FranckCastle ✔
@everyone
"Pubg Mobile Give M416 Legendary Gun Skin on season 9 Royal Pass".. Like If You Agree. @dense stratus
@sudden pond why tag me
@glossy sable it shows, checking for updates, then that screen comes and it's stuck there
@dense stratusi
I think You R A Head Of Pubgm
I landed with my team and then my friends were stuck literally in the air for about 10 seconds. It was enough time for me to land and see and laugh and take a screen shot. And oh btw we landed with 2 squads but of course they were just chilling in the air.
@dense stratus if they dont state that special characters cannot be used, then whatever you have is fine. But why asking this now after registration for PMCO is over? And why asking this now after qualifiers has started?
@warm wren
Help
@night cloak level him up and complete missions
@warm wren bcz if we qualify in top100 then it will cause problems..not now 🤣 already in 191..so i thought if we qualify then we can change name..now not necessary
I login the my pubg mobile account and I join PMCO 2019 Fall but Sponsored Match button isn't seen
@night cloak
Please refer to this channel's pinned messages for further information, @restive rover:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@dense stratus you cant change names after signing up until you passed qualifiers and pass group stages to regional matches
Help, I'm stuck on loading screen on iPad Pro
@night cloak I make your direction same but Sponsored Match button isn't seem
Why dont you understand
@warm wren ya besides Pmco took our ID..so ign is not constant thats what i am guessing...And the last line of rule says if name Not eligible then they will notice us and tell us to change it..i get it..bt my team mates are disturbing me ..so i am getting ensured
@restive rover reasons as to why sponsored match not showing is stated in pinned messages
@dense stratus okay
Please contact the Esports team from email shown in pinned message of the channel @restive rover .
My gmail got hacked and someone else is playing from my account. Is there any chance of recovering my PUBG M account?
YA
I can give you my player ID. Can somebody help
@night cloak I understand you but I am not team captain
@lilac bay Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #481198147478224896 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.
@lilac bay I'll help you in DMs
Hi guys, Can someone help me please? After the latest update I got these in my account (delete account and date transfer out of EEA ). My issue is that I live in middle east not Europe,Also the region button is not showing in my account like other players. Is there anyway i can change it back to my own region.TIA
My id has been banned but i m not playing with hacker
Probably try repairing the client ,if it still doesn't work then i don't think there is any way to do that@chilly sorrel .
Please refer to subpoint 2.9 in #481198147478224896 for further information, @mighty chasm. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
My friend daru add 1 her friend her in game is ishu op she is a hacker bt that time i don't know she is hacker i ask het why u played in new id so she say my old I'd is complete 100 rp and i m in ace league my friend daru dead in that match she and me play together she kills 22 players i think she is a pro plyers so i m playing him only2 days today i know she is a hacker when i spectate his match then i know she is a hacker after that i Don't play with her anymore after some time i came back in pubg i open my pubg account but my account has beend hacked reason is i play with cheater please help me i m a legit player please help me sir
ArcNyte💙 I repaired the client , but it didn't work. 😢
you will need to wait for 10 years. Playing with hackers will result in a ban@mighty chasm .
But i dont know she is a hacker sir
We cant help with that.Sorry.
Ah so unfortunately you cant do that. Maybe it will be fixed in next update.@chilly sorrel
@night cloak so who can help me dude
No one.
@night cloakwhat no one bro i m telling you i Dont know she is a hacker
@mighty chasm We can't help you here, complaining here won't change anything.
You teamed up with cheaters. which is against the rules so no one can help you now.It doesnt matter if you did that intentionally or unintentionally, Thank you for understanding.
ArcNyte💙I hope it'll be fixed in the next update. Thank you for your help ❤
@storm flume I can't sign in to the global version because I've already signed in to the Vietnamese version
you're welcome.
@mighty chasm Use the File Claim option if you feel the ban was unfair.
@glossy sable i m already doing that
But bro my all ranking was down😭😭
I m in ace league bt after ban i m demo in bronze league 😭
Yes, it's because you were banned.
But why i banned bro
Because you infringed the rules.
I m telling you i don't know he she is a hacker
Now be a big boy and bear the consequences of your acts.
If i know hacker in our team so why i play with her
We can't help you here.
Complaining here will just get you muted.
Where
You will need to make new account now that's it. Complaining here wont help. We are not developers to unban you.
They will not help you.
But why
Because its your fault.
@night cloakbut bro I don't know she is hacker
So?
My friend daru add 1 her friend her in game is ishu op she is a hacker bt that time i don't know she is hacker i ask het why u played in new id so she say my old I'd is complete 100 rp and i m in ace league my friend daru dead in that match she and me play together she kills 22 players i think she is a pro plyers so i m playing him only2 days today i know she is a hacker when i spectate his match then i know she is a hacker after that i Don't play with her anymore after some time i came back in pubg i open my pubg account but my account has beend hacked reason is i play with cheater please help me i m a legit player please help me sir
Read bro
We can't help you here, further cluttering will result in a mute.
@mighty chasm It Happens All You Have to do Is Just To wait For The ban To be Lifted up.. And Chill It is Not a 10 year ban As I saw The screenshot Sent by You It Says That Account will unban on 2019-9-6..
When Beta Is Coming?
@hazy moat but bro my all rank was down i m reaching conq this season i need only 250 point to reach conq and then my id was unbanned my rank is bronze league😭😭
I m not hacker i m a legit player
i already know that. First its your fault that you made some friends which you don't know that are hackers or normal players. Then you played many matches with them, Then after getting ban you came here asking for help?
We cannot do anything here,no matter how many times you say.
Server authentication error. Login failed (google play )
@median garden Info about Beta will be released in #beta-news, in time.
@mighty chasm Ya I Can Understand Your Pain But There is No other way to Get Unbanned Simply Just wait Till that time and Reach ACE-CONQUEROR In next Season..
@night cloakfirst of all bro i m playing many matches check my result bro
@mighty chasm Move.
I m playing only 4 or 5 matches
@gloomy lava I have a Samsung S9 plus, I used the GFX Tool originally when Pubg mobile first came out and looked low res...still had the app on phone and updated it, tried it recently to see if it made a difference since Pubg mobile is now HD res, didn't really make much difference because each update of Pubg has been optimized. Then I got banned...
@jovial wolf the original GFX Tool by tsoml
I have problem with rp mission IT says kill 12 enemies with assault rifle in los Leones i did that and It isn’t complete.
How can I play pubg mobile without a vpn
@night cloak ok not a problem thank you
@main wasp don't say it again. You'll be muted
If the game is restricted on your county the only way to play is with vpn @random sun
@Juhan I know but there's a delay or lag with vbn
@random sun VPN is not recommended. You may lose your account for using VPN. It will alert the anti-cheat system!
@night cloak so what shall I do
Nothing else you can do tbh
Since your country don't allow the game and using VPN is also not recommended
@random sun if the game is banned in your country, you should not play it. Because it against the rule.
@random sun What country are you in?
@night cloak what abou the developers they cant change the register of the game in my area
@glossy sable Jordan
The developer can do nothing it's all depends on your country government
@night cloak mmmmmmm
@random sun Yes PUBG Mobile is banned by the Jordanian government.
Your only solution is to use a VPN, even though it is not recommended.
Use a fixed location. (use the same virtual IP everytime), that's all I can tell you.
👍
Be aware that we do not recommend using VPN as it's risky.
But you have no choice, we can't tell you otherwise.
@glossy sable by that you mean is choosing the same region you mean right
@random sun Ok! If you use VPN, I'll suggest you to use a premium VPN with fixed IP(not shared) if you can afford. But if you play using free VPN, make sure you don't disconnect it in the middle of the game. Because it will change your IP, which can alert the anti-cheat and you may lose your account! I hope you understand🙂
@random sun Exactly.
Read the user's message above, it can help too.
@glossy sable😁 ☝
Well I do use free vpn but it do push some adds from time to time
@night cloak I'm currently playing Pubg mobile LITE using a VPN because it's only for Philippines but I'm in Australia. Hasn't banned me.
@vagrant plaza Lite is different man
@vagrant plaza I think PUBGM and PUBGM lite anti-cheat engine is not same. PUBGM anti cheat system is harder than lite version. So, VPN does matter!
@glossy sable @night cloak thank you
@glossy sable well I would be playing the OG one but banned unfortunately...
@night cloak I thought so, it's weird though that TenCent even have a pc emulator for Pubg mobile and that's legal???
@random sun You're welcome 👍
@vagrant plaza Well it's the official emulator, yes?
They get separated servers if that's your concern.
So it's only laptop and pc players, correct?

Bluestacks is still a risky matter then?
Not recommended, yes.
But ask that in #emulator-support to get more accurate answers :)
Bluestacks is safe. It will detect Bluestacks as emulator. @vagrant plaza
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @vagrant plaza.
@glossy sable @night cloak cheers guys 
🍻
Because it's already equipped.
nop its not equipped
@fresh moat tap and hold the emote and then place it to left column
@fresh moat ohh i see... Did you repair your game?
@fresh moat send a screen record, we can't see much on a screenshot.
@fresh moat can you repair your game and try again?
not working
@fresh moat you did repair huh?
@fresh moat seems it's a bug! Report here #555492558428700682
Does the use of gyro to aim drain the battery faster? I want to try it but I don't want to destroy my phone battery
@night cloak I'm using it since season 3. And it's ok. I can play 5 hour continuously like before! So, you can try!
@night cloak it does increase it with a negligible amount
Ok gonna try it thanks guys
Plz fix that 968 ping issue
@zealous horizon kindly! check your network first!
My device has gyroscope sensor but gyro doesn't work in game
I got banned and i dont know why i just opened my account from my phone then i turned it of then opened it from gameloop i got banned for that i need help
Your username does not comply with our community guidelines, @uncut jasper. Feel free to request a different server nickname in compliance with #613267301243944960. Alternatively, we will assign you a server nickname at our own discretion.
Hi, my friend got Facebook and email hacked he can't access anymore to the game via Facebook, he can get in via gmail. Now the hacker threating him by using hack on his account in order to pay in exchange money, he can't remove fb link with his email account, any help?
Good evening , i have a problem with my account im ace on fpp due europe 4277 im suppoused to be top 500 now so i can entre conquer . but for some reason my ranking is stuck on 9 thousand and its not advancing ..!!! help?
anyone of the staff can help?
@agile nacelle go to settings>basic settings and make sure your gyroscope sensor is turned on!
@strong jetty kindly contact Facebook support center @ m.facebook.com/hached
@cerulean prism it was your fault. You have opened your game from both emulator and mobile in same match. That's why you got ban. Now use the file claim button. and wait for unban!
@night cloak I said his pubg account can get a ban, what pubg can do for such problem? I'm not looking here help about fb
Hi
why none it replying about my problem :SSSSS
@strong jetty PUBG can't do anything here. It's his responsibility to keep his account secure. As his account is linked with Facebook, he have to recover his account to access the game. So, that means he have to contact with Facebook or email providers! I hope you understand!
@robust kite be patient! Someone with proper knowledge, will reply you!
Yes but he has also access to pubg with his email ( Google game)
ok thank u @night cloak
just a general question not sure where to ask but does anyone know do you need to finish at ace in order to be have the ace rank? or can you get ace and then drop lower to crown or something at the end of the season and it's still okay, like is it okay as long as you reached it once or do you have to be there at the end? i tried googling this but couldn't find an answer either
Hlo can any one hlp me
Are there any different forums for clan recruiting besides the one on here
@strong jetty as you said, both account is hacked, so hacker can also access the account using email too. So that means anyone with the email and password is the owner of the account, isn't it?
Now PUBG don't know who is using the email and fb. It knows the owner is using the email and fb. So, Do you think PUBG can do anything here? Now it's your turn. You have to recover your account! Am I right?
@quiet mirage restart your game !👍
Hlo
@chrome pendant hey there! How may I help you?
I'm experiencing 982ms+ in Europe server which is supposed to be the best server I can play on,but when I change it to north America I get 300ms which is suppose to be Europe's ping
I want to chang my country
@lost ravine you can find regional or community servers here #613267301243944960 to send clan requirements!
@chrome pendant I think you have to wait 26 day
@chrome pendant you are welcome🎉
@night cloak you know of the ping bug?
@fallow escarp try on different network. And see if the problem is solved?
@unkempt quarry You will receive rewards for highest rank you reached. That means, if you reach ace and then drop your rank(any), still you will receive rewards for ace rank.
I M in group sell hack without banned how can I do to stop this
@wispy tinsel Unfortunately you can't stop them.
You may contact customer support from the game and give your feedback there.👍
@night cloak how can I contact with them
So let me get this straight I used $109 dollars to be a cop with the resident evil police car thinking "oh I can use the light bar on top" but no its actually a extra hit bar that actually doesn't let you see from the back seat please fix I used over $500 on this game please fix
@wispy tinsel
FAQ 6.1 - How can I contact the customer service?
You can contact the customer service via the game settings. Navigate to the game settings from the main menu and scroll to the bottom-left of the Basic section.
For more information go to #481198147478224896
@night cloak Thank you
@night cloak
If you think it's a bug, kindly report the bug here #555492558428700682
@night cloak thanks
Hello. Does anyone know how many teams will qualify further at the Regional group stage for the PMCO fall split?
Hello
I have get banned for no reason can i know why ?
Yes i know the rules but i didnot break any of these rules.
I may have played with random team and there were a hacker in them but how should i know!
But i didnt break any rules so i want to know what rule did i break.
I didnot use any cheat and i installed the game from google play and i use VPN as my country banned PUBG in our region.
So what did i do wrong ?
5136879004 this is my id in game if any one can help me please :)
Iam using gilbreak program for ios .. i will take ban for this or no
Thank you! @night cloak
If one here understands the voices in the
Pubg
, does the game support stereo - to - voice orientation north - right above just below and does not support 7.1
Sorry i cant speak english well
So they're not helping you, @wispy tinsel?
@modern gale why
I asked a question.
@modern gale no please help me
Sure, let me know what's your problem?
Hello. Does anyone know how many teams will qualify further at the Regional group stage for the PMCO fall split?
@modern gale
Please refer to this channel's pinned messages for further information, @pulsar adder:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@modern gale ?
You can ask @warm wren, @full meteor.
Can you please be more specific, @wispy tinsel?
Refer to pinned message on this channel, @pulsar adder.
@modern gale i want to but headseat to know where the enemy
Thanks a lot man😄
Headset could
Hyber x cloud Stinger
@modern gale it doesnt help. My battery is fine, my phones cool. I'm in the same place as I usually am with 60 ping. It doesnt help
But i afraid
why i get 10 min ban ? , and not just once actually twice !! ?
Yes i know the rules but i didnot break any of these rules.
I may have played with random team and there were a hacker in them but how should i know!
But i didnt break any rules so i want to know what rule did i break.
I didnot use any cheat and i installed the game from google play and i use VPN as my country banned PUBG in our region.
So what did i do wrong ?
... i have get banned without reason
Please do not use any other language aside from English in this channel, @night cloak and @wispy tinsel. Refer to #613267301243944960 for language channels.
Ok
How long have you been banned, @night cloak?
10 years :(
@modern gale why i keap getting 10 min ban ?


