#questions
1 messages · Page 571 of 1
There is no need to tag me or any other mod on this matter any further. Thank you and I apologise on this regard.
when will guest mode be closed in Global version @lime juniper ?
@lime juniper but i'm confused because there's no in game announcement like that
@lime juniper your announce ment just for Indian ip and Indian time zone
my question is will it be applied on Global
I have registered for pmco2019 for open club challenge and from todays open challenge is started but I'm confused to how to join in this club, I already registered for this..
can you answer my question? @lime juniper Guest mode will be closed on India sever or Global ?
I reacted because I am awaiting a confirmation. It should be globally. I will get back to you.
@spark pivot you got in-game message?
Ok
If you have evidence proof regarding it, @proper moth.. do report the person ingame via customer service.
When we play open clup and how ?
Please refer to this channel's pinned messages for further information, @scarlet herald:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Hey, @warm flax. What's the issue?
Help me
We are unable to provide assistance if you do not ask a question or state a problem, @warm flax. Remember to read through #481198147478224896 before asking questions in the support channels.
Just a question. I have this app called Gaming Mode which clear ram and background apps and rejects calls and hide notification. So will this affect into a Account Ban or anything?
If it doesn't alter the game files etc, @unkempt arrow.. it's safe to use the app booster.
Is tdm gonna be fixed any time soon please the guns dont load and i have to run around gunless for 20s
Since how long are you facing this issue, @nimble rampart?
Since last Update
Like ever since the new tdm Update
I get spawn trapped mostly everytime i die it takes 20-30 seconds for my guns to load
Today is 29th and pmco is starting and I don't know how to play in-game matches
Could you check #555492558428700682 , @nimble rampart? If you do find the same bug reported make sure to give it a 👍 . Or feel free to report the bug yourself.
Hello, @nimble rampart!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@Logan399you mean crew challenge?
Do you see the above screenshot?
There's a separate "Sponsored match"
You have to click that and then play the matches during the timing given.
@Logan399 ok ok I got it
in registration club open I entered the wrong ID then I wrote to the developers mail my correct ID which should have been in the registration but in the game I didn’t receive a message with participation in the club open please tell me what I should write to the mail so that I could participate in the club open
@vital sluice
Please help
Check the pinned message of this channel for the details, @hexed orbit.
Did you write the character ID's to Eirene as mentioned in the pinned message?
Can i take screenshots?
@vital sluice I'm just not strong in English and I did not know what to write
What's your native language, @hexed orbit?
Russia
Send me a private message with the email you sent to them as well the character ID you sent them and the character ID's that you want to be corrected, @hexed orbit.
@vital sluice thanks for the clarification. No it doesn't it just runs in background and clears the ram and rejects calls and stuff
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
It’s not in game
When I joined the room I was unable text my friends in chat. The button disappeared, where there are Team recruitments, group chats, and clan chats and friend chats.
Since I couldn’t message my friends I couldn’t tell them to go to certain teams.
I hope this can further improve this awesome game
My fire button stucks in classic matchs how i can solve it
Understood, @night cloak Make sure you also send it to the customer service in-game.
Have you tried changing the controls layout, @upbeat sleet?
Hey my Samsung galaxy s10(exynos 9820) has too many frame drops and lags, please solve it, it is common problem to all, and the Samsung s10 is also a Samsung flagship device so this is not issue by device I thing this issue is because the pubg mobile is not optimized for Samsung s10(exynos 9820) , and the notch of Samsung s10 is also blocking the view....please help us
@vital sluice @lime juniper
@vital sluice yes i try it
@vital sluiceplease please please help me all, I have reported ingame 13 times but nothing is happening
@grizzled lark please help
@jagged geyser Don't tag staff members; if you don't get a answer within 5 minutes then feel sure to.
Ok sorry but I am pissed it is laggy in 1000$ device 😭
Maybe you have too much data usage
No I have 100 GB free storage and ram is also 12 gb still framedrops it Is not playable
Maybe ur wifi is bad
@night cloak 100 mbps fiber optic
It is obviously not the game’s problem because u r pretty much the only one experiencing this
My friends have a samsung 10s and the game runs so smooth, even smoother than my IPhone 10
@night cloakyou can search it on yt you will found 100 of videos about it& yeah the problem is with the exynos 9820 processor(global unlocked)
If you’ve known that why did you even buy the Samsung 10 lol
@night cloaki had pre booked it, and I know it is powerful but only problem is this is not optimized by pubg
And I don’t see 100s of videos about it.
You will see every lag video for every phone bro
Exynos processors are not good for gaming
Gaming depends upon the GPU, the GPU seems to be weak while CPU is powerful
@rare scaffold but Samsung note 9 exynos one have stable 60 fps😭
Maybe because it has better GPU
Why don’t u get back on your old phone
Guys i put my team name wrong in pmco can i change it now
Its all because of auto correction
Please refer to this channel's pinned messages for further information, @smoky dust:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@rare scaffold exynos 9820 which is on s10 is upgraded version than exynos 9810 on Samsung note and s10 has more benchmark score
Hello
Hello
Pls help
I will do my best
My pubg account ban how to unban
Well there has to be a reason why you got banned.
Please refer to subpoint @feral prism in #481198147478224896 for further information, 2.9. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hey my Samsung galaxy s10(exynos 9820) has too many frame drops and lags, please solve it, it is common problem to all, and the Samsung s10 is also a Samsung flagship device so this is not issue by device I thing this issue is because the pubg mobile is not optimized for Samsung s10(exynos 9820) , and the notch of Samsung s10 is also blocking the view....please help us
@grizzled lark
Hello, @jagged geyser!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
I had reopened in game too many times they not helped
Hello
does anybody know if Bizon still isn’t spawning? I played on Erangel yesterday alot could not find any.
It is spawning, just try hard to find it. @rain quiver
@tall ether hi! How may I help you?
My FB account has been compromised & that person got into my pubgm account and disabled FB account but i have Twitter account linked to pubgm while login thru Twitter this msg im getting
Please i need help i want to get my account back as today i have PMCO qualification round
We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.
No one here can help me with that problem?💔
Unfortunately you will need to login through Vietnamese version @cold aurora. Here is the link of the Vietnamese pubgm website . You can download the game from there.
https://pubgm.zing.vn/
@night cloak I cant get my account back on global version?
ek hacker mila he
According to pinned message of the channel. I am afraid you can not @cold aurora. Alternatively you can try requesting customer service in game to transfer your account to global version.
Hey is GFX tool gonna get me banned?
yes
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.
Match is already over @wind valley?
@night cloak thank you
i reported
Then you have done your part. Leave everything on devs :)
Is this where I report bugs?
Hello, @coral yacht!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Hey my Samsung galaxy s10(exynos 9820) has too many frame drops and lags, please solve it, it is common problem to all, and the Samsung s10 is also a Samsung flagship device so this is not issue by device I thing this issue is because the pubg mobile is not optimized for Samsung s10(exynos 9820) , and the notch of Samsung s10 is also blocking the view....please help us I reported customer service and in game report it not helped at all please help
@vital sluice @lime juniper
They may or may not optimise it in the upcoming updates, @jagged geyser. We can't do much unfortunately. You can send your concern to the customer service in-game as well and meanwhile could try patiently waiting for the next update or switch to another device untill the problem is solved.
Sorry for tagging but I am pissed framedrops in Samsung flagship and 1000$ device😭
I already told you we can't do anything more from discord. Sorry.
Ok thank you
@night cloak
Yes?
During the match
@jagged geyser for notch please write your pubgm ID and device info in #616241276353773588
"defend this point" i couldn't hear it
The channel has been closed @night cloak.
@night cloak just noticed that, thanks for letting me know
You can report the bug in #555492558428700682 according to to pinned message of that channel. Make sure you enter proper evidence like video so that it will be posted there @wind valley.
@night cloak sure thanks
@night cloak when clan shop will update. It has not been updated since season 2. Already bought all of them and so many coins are in usable.
That is good suggestion. Thank you. I hope it will update soon @vernal flume.
hello
i get a ban because i used vpn however that pubgm tweet that there is no ban in vpn using
Please refer to subpoint 2.9 in #481198147478224896 for further information, @red dome. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
pubgm is a big company and there is no customer service
i tried to contact a customer service but there is no support , just a bot
@grizzled lark
@merry sandal
@lime juniper
@vital sluice
@red dome stop the mass ping
Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service, @red dome.
i read the terms but there is no ban for vpn
and i tried to talk with customer service in the file clam and there is just a bot
i know that you can't do anything about banned
but you are a admin in official server for the compny so you can tell them that must be a customers service 24/7
i think they delete the customer service people after s5
@red dome i heard that account will be banned but i thought it was fake but now its true. I am going to delete vpns
it's true
I need help.. About pubg mobile fall split
and there is noway to contact the customer survice
@tall ether yes? what is the issue
We just volunteers moderating discord server and have no contact with the developers. All the issues regarding the account suspensions goes to the customer service in game @red dome.
There is no sponsor option in my id
so it's not official !
@tall ether if you registered correctly with the correct info and received the in game mail instructions, it will show up. Otherwise, double check with your info as there could be a mistake and email PUBGMOBILE_ESPORT@tencentgames.com your issue as well.
It is, but we can't do anything regarding bans here @red dome.
@tall ether because the button will most likely become available to you after midnight, since your timezone is in Asia
ok noprop but can you give me a way to contact customer service because there is just a bot in the file clam
First you will get message from bot but later customer service agent will contact you. It may take some time though since they get ton of messages everyday.
Good morning, about PMCO starting today I would like to know if PUBG Discord will open channels here or will we use our own voice channel
after this i must waiting or not ?
You can wait for reply but according to me using VPN in some countries is illegal so that might be reason behind your ban.
thank you ❤
@hot relic we do not manage PMCO participants. Use your own communication strategy. I dont see why you guys cannot use ingame mic as like any other normal games?
you're welcome.
@warm wren Well, when we register ask id discord, I thought we would be called to a room of our own pubg mobile, but if so we will use our own discord channel if not against the rules we also make the channel available to the administrators of the event and the pubg mobile
@hot relic it doesnt work that way. There is no custom room made for this. Thats why PUBGM made an online qualifier system that will manage everything as similar to crew challenge but for PMCO registered teams only
It will be applied only to the Indian region, @oblique owl.
Hey PUBG, can you please explain how people get muthics in 8k uc and i spend 30k uc and why still did not got it, i have a friend he always get mythics in 8k uc and i spend more then 30k uc still don’t get it
@red dome VPN services aren't illegal.
If I play using an OTG connector and connect my Keyboard and Mouse to my Mobile and play using it, will it be bannable?
It's completely random,I've also not got a Mythic in last 200 openings @ripe gull. It's just luck.
Yes, @icy moon. It's not allowed.
Cause i am rigged of totally today cause my friend got the new mythic for free the seven seas set and i spend 20k uc and did not got it, well done pubg, i am leaving pubg, also not gonna spend money
Thank you so much for rigging me off.
If I use it, will they be able to catch or something or?
They will be able to. If not instantly, eventually they will. It's not permitted to use such.
I know someone uses the same and guess what, he's at ACE.
and he uses sepectator mode to use ESP which is wow.
Guys guest will be closed to all right?
Wym
Brother don’t play pubg, it’s all about money now even they don’t give us, i laugh and cry at the same time, good job pubg
Now they are going to block me from discord haha
Also pubg, i have a wish, can you please bring us back Blood and Bones M16A4 upgradable gun in a crate or spin also can you bring us back the glacier M416 cause from classic it’s super hard to get.
Because i reported cheaters and nothings happend
I have to report something
Can pubg hear us, can pubg bring us back the Blood and Bones M16A4 and The Glacier M416 again in a spin or crate???
I did all task of weapon masterr but still havent got the titlee
please fix servers all got high ping and lag
Can anyonee helpp me overr thisss
@short lava you report and it takes time to clarify them if it's a cheater or not
Its 2,5 hours before pmco im the leader and don't have the pmco bar at the top
And everyone else has it in my crew
@lime juniper
Can u help me somehow please
@night cloakok thank you have a nice day is anyone annoying you?
Nope. Same to you!
👍
Did you knock and kill with same weapon and are you sure that you are platinum or above in the server where you were trying weapon master @night cloak?
@deep plover if you do not see the "Sponsored Match" button after having registered for PMCO then probably you have submitted wrong information. Please double check the information sent if there is a mistake. Otherwise email PUBGMOBILE_ESPORT@tencentgame.com
We are registered its already checked i have email proof all my crew mates have it just i don't have it and im the leader
@warm wren
U think its worth emailing them its 2h ours before start...
Guest is only going to close in india?
Can you tell that which weapons did you use @night cloak?

Ump9 as smg..
Scarl as rifle
Kar98k as sniper rifle
Shotgun double barrel
Vehicle UAZ
FIRE AS THROWABLE
@night cloak Did you play in solo?
No squad
Yes @hazy phoenix. Probably in indian subcontinent. You may check in game if you got that notification.
It's a nightmare completing that achievement in squad because of the knock out issue.
I am not from india but hackers are happy now lol
@deep plover yes, email them. Did you get the ingame mail with instructions? Do you have the email with confirmation of your data?
Thanks for info bro
You're welcome.
@warm wren yes got the email with the data but never got anything ingame
You've to knock out + kill with the same weapon. 1 single 19 20 and the achievement will ditch you.
@deep plover double check then with the info you provided, there might be a mistake.
You have some contacts u can message? I emailed them too
My details are correct i checked them @warm wren
Ya @night cloak i have knock with the same gun and killed with the same
@night cloak So, my suggestion is, screen record the gameplay and see what went wrong. There's something that didn't register in system, once you replay your own video, you'll understand. Sometimes we make tiny mistakes which goes unnoticed.
@smlbrK NO TO RACISM 🖤#1903 I provided the email above. Contact them about your concern
@deep plover
K
Played first match in South Asia region of club open fall split and met with Hackers! Deleting this game right now
Any one from company can help me pls
I tried for a month to recover my account i swear i dont use any thing to make me banned
Hello, @raven sundial!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Please refer to subpoint 2.9 in #481198147478224896 for further information, @meager belfry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Now whats use of it? I died in No12 my team lost
Ok thank u
Fire button stuck in classic match
Even after I do the week 8 mission, they are not registering.
For that I am hitting with an Assault rifle.
Which has 12 kills
My character id is 5255381647
Please react to the similar report in #555492558428700682 @upbeat sleet.
Hello, @raw bone!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
I am not getting sponsored match option actually my whole team is not getting that
I get everything confirmation mail....
@night cloak i haven't found any same case in last few record
I am not able to find Bizon !!! Is it removed or what?
@alpine flint please check this channels pinned messages
@neat lotus it isnt maybe it was just your luck
I played like 50-60 matches , & haven't found a single Bizon anywhere
@neat lotus the way you cant find flare gun in 60 matches the same way you cant find bizon sometimes😂
Hello, can i change my server to europe during pmco competition
I am getting 500 to 600 ping on asia server
What we see in premium crates is not same in inventory
Fix this that colour of pan is not same
Hello, @jovial copper!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@spring void even my friends not able to find Bizon after 0.14 update!!
I don't have permission to report bugs in #555492558428700682
@jovial copper check the pinned messages of the channel
@neat lotus i beleive it is still their and their is no announcement regarding that
Where is that pinned message🤔
@jovial copper Please refer to #555492558428700682 pinned messages
Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel.
my account was banned plz help me to get my account back plzz🙏🙏
@wind totem I answered you already.
i didn't do anything
@spring void their is no option of sharing bug its only show that pinned msg
@wind totem the staff here cant help you they are not connected with tencent
How i get role for that channel
@jovial copper when you have openend the channels pinned messages click on bug reports form
@spring void plz tell me a option
@wind totem Use the File Claimoption.
i used it it's not worked
@wind totem it wont all bans issued are fair please leave this channel and go to ingame CS
You can contact the customer service via the game settings, . Refer to subpoint 6.1 in #481198147478224896 for further instructions.
FML it takes me at least 3-4 matches with 4-5 kills to get at least 30-50 points in crown 2 and just cos I died at 56th place in squads I lose 33 points etc
To find the location of where to start your PMCO matches, please refer to your main lobby and select the arrow in the bottom right corner of the main lobby in-game screen and please, read then instructions carefully in the in-game mail to continue with the online qualifiers titled “Sponsored Match”. @deep plover
Can we go in a voice chat pls
@night cloak thats how it works or we all would be ace
@deep plover i dont know any of that info i copied it for you to know since your match is in few minutes
I have email proof that we registered all details are correct from everyone but I don’t have the sponsored button on the left side....
@spring void last season top 30 u get positive points now u have to be top 10 to get points so no ur wrong
the funny thing is I’m the leader and it just don’t work for me
@warm wren can you help @deep plover
@night cloak this season more weightage has been given to kills
I emailed them no reply i reinstalled the game nothing...
@spring void no it hasnt cos the other day I got 13 kills sanhok and came 6th but I lost 8 points
Well eSports ready 😁 😤
@night cloak Sanhok has shorter matches meaning less survival time leading to less points
@spring void but the kills shouldve of added some points cos do u know how hard it is to get 10plus kills in crown TEIR
@night cloak other factors such as health restored, revives, damage, support matters too
plz try to understand my situation right now my account was banned and i don't know why
@wind totem please dont ask support regarding banned accounts to us
@spring void u think I got 13 kills woth out taking dmg and healing and using 30 bullets
@spring void I have already answered @deep plover about his issue. Please follow what I wrote already.
I already did everything there is only 30mins
@wind totem we cannot do anything about you ingame account getting banned. Just click on file claim . If you havent done anything you will get unbanned
What is this?
Guest Login Discontinued only for Indian Region?
The TENCENT think that Indians are hacker?
Most of hacker are coming from China, Indonesia, Turkey and Middle East country
no it wont worked
@night cloak dont say something that may be inappropriate for someone, consider this a warning
Hello i have the name of tow hackers and i have a video
What should I do guys
Hello, @clever spire!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@night cloak are u using VPN?
No ofc not
then try contacting in game support, we can do anything when it comes to purchases
They don’t reply
keep trying and they will
@night cloak tht means you've been banned for refund fraud
Yes i repport thim but i have the video too how can i send it to you or icustomer service !?
What does that mean, and how can I fix it?
@night cloak
Wait for 48 Hours.
It will be fine
it‘s since 1-2 days already
U hv to wait at least 3-4 weeks
Lel
ok sad
Why does it say I’ve played 2 matches when I actually played 5 matches!
@storm flume where is that to send thim the video
@night cloak are u sure that the matches u played were in that mode and server in which u were diamond?
Yes.
Will I get banned on PUBG if I use APowermirror
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @icy moon.
Now it says 4! What the hell!
Best 8 matches will be considered? For pmco first round?
I didn't get the pmco button to enter into the match
@sharp river it's right next to the start button
4 grud boxes type of icon
Click on that and then on sponsored match
Tell me please? @BiST#9503
I check it all i get nothing even in those 4 boxed icon next to start button
@teal tapir if you get anyinfo regarding that, let me know cuz i came here to ask the same question also xD
@sharp river sendss ?
The mail they sent says this only👀
@teal tapir it said your top 8 matches will be considered
And you can play 24 max.
No sponsored button. Although I have the mail and all my crew we tried for all the 3 slots but got nothing. Also tried forming the team. Appointing different leaders. But nothing works at all @summer quartz
@summer quartz yeah best 8.. same thing na
I know a guy who uses gfx tool for his game to run smooth
@night cloak
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Hey I can‘t join PMCO we all get a ingame Mail for Registration but we can‘t join the Lobby the bitten is missing
Hi
There is an built-in aimbot in my phone, i tried alot to delete it by all,
, possible ways but i can't
I've even make a recovery to all of my data but the problem has not solved yet,
It's there since the 0.13.5 update and it make me loss alot of skills advantage
Now I'm afraid of gets banned because of that the aimbot getting stronger by every single update
LoL
@night cloak
It's too strong,
I mean if this is aimassist so why i don't have them on my other devices? Even with the same CPU And model?
@magic lintel 1/ Make sure there is no 3rd party app installed on your phone.
2/ reinstall your game.
3/ if you want, you can disable aim assist from basic settings.
Does anyone know why when I hit register for crew chall it says not in crew
@night cloak
I've reinstalled it, 2 times,
And by the way is the GFX apps is bannable?
@magic lintel
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Anyone for help?
@night cloak
Ok 🌚
Am so lucky because i haven't used any of them yet,
@night cloak I'm having the same issue. I'm seeking for help as well
@night cloak wait for moderators. They can help you.
But my main problem is the very strong aim assist on my device, my device is Honor 7x 64-4GB
@magic lintel if you think it's a bug, report it here #555492558428700682
I tried to delete everything in my device by having a whole new recory but the problem still not solbed yet
@night cloak
THX 💗🙏
@spice kelp you have to be in a crew.
Where is the create crew button now
@spice kelp it is located on bottom right corner, find this> ^ button
@night cloak but we lost 1st match
We couldnt join bc of that
@night cloak i can't assist you regarding pmco. Wait for moderator or contributor.
Please refer to this channel's pinned messages for further information, @restive rover:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Best 8 matches will be considered out of all the ones we play? So why is there the top 100 scores... I guess that is based on all the total matches... So even if we aren't on top 32 in leader board se can still consider if we get 8 chicken dinners with good kills right?
@night cloak help?
@night cloak I dont find your information
you can ask Eirene . I am not aware of how the PMCO points system works.
@warm wren help me out with this please
Cheaters are using game guardian named app and adding some scripts and something to enable esp and magicbullet, kindly please contact to that game guardian app maker and make them pay or do something...
Your anti-ban cheat engine not working on it, they're undetect!
guys i came to know that after even completeing all the missions of all the weeks we are not gonna reach 100 rp
why this scam? from tencent
You can play as stated in the instructed ingame mail that you can play maximum 24 matches but only 8 best matches will be considered. So make sure to get 8 chicken dinners. @teal tapir
Do not recommend Support email @night cloak. You can redirect them to the customer service instead.
i dont have hundreds of ucs to unlock remaining rp ..... i wanted that bronze armor...
@glacial bramble
You can contact the customer service via the game settings. Navigate to the game settings from the main menu and scroll to the bottom-left of the Basic section.
@night cloak i know, i can understand, I won't send mails, that's why i decided to send messages here, and i already know about that email...
@night cloak care to answer me? pls
i think pubg need fasst anti cheat
you will reach level 100 after completing all the missions @vague acorn.
@night cloak i dont think so buddy
Super jumps
I know some cheaters that they're doing cheating from the last whole season and this season too, they still didn't get banned!
@vague acorn you can buy RP point at the end of the season to reach 100RP. Which will cost 100RP Point=65uc
Im serious on this matter because im doing conqueror so they're preventing me to get in conqueror, always getting killed because of cheaters, there's any other why to get in conqueror without facing any cheaters? Can anyone give proper answer?
@night cloak oh well i dont have a lot of money.
And im sending messages here to tell the things that what cheaters doing, what they're using apps, and you're suggesting me to do in game customer service!
Then why this pubgm support in discord stands for?
Is this official discord server?
@warm wren zo what's the use of top 100 thing...?
@teal tapir it's only a system for PUBGM to keep track of
So we will be mailed about our qualification?
If you passed the requirements, you will be notified about it @teal tapir
@warm wren okay sure... Thanks alot for the help
@night cloak if you registered correctly and got the ingame mail with instructions then it should show up. However, if there is some mistake in your registeration then you need to double check the information provided.
How many teams will get select from South Asia Qualifier? @warm wren
@raven sundial read the website and in the rulebook about qualifying stages
@warm wren i checked so many time all are true but idk why i cant see sponsored match button
Issue been reported. @night cloak
@warm wren very disappointed with pubg I got killed in my very first match by hackers flying car what is this?
@raven sundial in the PMCO?
Yes @warm wren South Asia region I am so angry deleting pubg
Do you have those player's identification? And do you have a recording of them hacking?
Not recording but I got screenshot
Please DM me
I have a Problem with my in game purchases!!!! And why is there no PMCO Butten?
Kindly can you explain how the india bonus challenge works cuz i played it and got a message when i died tha match has ended and then i was on my home screen and my india bonus challenge voucher was returned and there was nothing in my match history
Dear are you spectating these teams? Because the second team is renowned hackers
@RocX 💚#٨٧٥٨
@night cloak
😐👍
@magic lintel you are welcome💐
How many teams will get selected from per region because top 10 hackers for sure
@raven sundial you said 2nd team is cheater. Do you have any evidence?
auto message
@night cloak can you elaborate?
they send me auto messages everytime.
i cant contact with them.
@warm wren still same we couldnt join 2nd match
@night cloak what is your problem?
send me a moderator
@night cloak feel free to ask your question.
are you moderator ? no.
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #481198147478224896 before asking questions in the support channels.
the week 8 mission in los leones is bugged i keep killing people with AR and the game is not counting them
@fathom marsh if you encounter any bugs please report in #555492558428700682
How can i reach out someone about pmco qualification
Right side list is not scrolling
People are still@playing with ipad but it was obviously saying on register ipad and emulators arent allowed
Anybody knows how to fix when voice chat cant be heard and when teams cant hear me?
@night cloak please make a manual ban system with avidance!
For some regions linking 2 social media accounts not seem to work. Can you tell me where are you from with your in game name and player identification @pulsar talon?
All bans are took care from customer service. That's best way to ban hackers @maiden salmon.
Please check this out from one of the community team .
https://discordapp.com/channels/393088095840370689/481200416349224980/599370776495390730
Hey guys, how can we Enter the pmco qualification? Me and my squad are in the lobby, we signed in but and the button to Enter the Match (should) be right next to the start button... need help!
@night cloak
@crude ridge if you registered correctly and got the ingame mail with instructions it should pop up. However, if you did not receive ingame mail then you need to double check the information you provided if its correct
Game out of control cheaters in huge numbers
Probably the problem is that we are only 3 of our squad? @warm wren
@crude ridge I dont know the issue if that is why you arent able to play. Should always try to be 4 players
Yeah @warm wren its a bug with many people it happened with one of my friends too
Rip
The issue been reported, currently the team is sleeping and there is nothing we can do about it right now @teal tapir
We'll try in 50 min. @warm wren :)
I hope the issue is resolved soon! This one should be a fair competition unlike the crew challenge
@crude ridge let me know how it goes
Some mod asked me to send it here btw
ok
@blazing saddle bro I need help
Yes? @earnest hollow
@warm wren hello (●’◡’●)ノ
Can I ask you a question in PM?
You can ask me here if it doesnt involve sensitive information @olive glen
@warm wren do you have communication with the PMCO team? to send the issue directly?
@olive glen we pass on reports manually for feedback when needed
@warm wren the issue I want to report is the same as above in this channel. All players on the team can see the button except one. So they can not play matches. I can send screenshots, ID if needed
That issue been reported, we are just currently waiting for a response from the team. Meanwhile just send the email to PUBGMOBILE_ESPORT@tencentgame.com
@warm wren thanks for your attention and help
( ͡ ͜ʖ ͡ )
So, I contacted in-game support and told them about my situation: my account was linked to my Game Center account (iCloud email), and I deleted this email accidentally; it is now permanently deleted. Support keeps insisting on contacting said social media (in this case Apple), but Apple already told me the account is deleted. I find it very hard to believe that they provide no way to recover accounts in situations like these.
I provided all the necessary proof that I am the owner, including purchase receipts; in-game support always resorts to telling me to contact Apple.
They don’t . Nobody accidentally deletes their account when there’s several steps you have to go through and conformation prompts.
By accidentally, I mean that I forgot that such iCloud email was linked to my PUBGM account.
Well apple already tell you it's gone, I don't think there's a way to recover it
unless you have second social media or something linked
Once you delete your stuff it’s gone, not like they keep a data folder of everything like some companies do
I’m not arguing about Apple not being able to recover my account. I know it is gone. I’m arguing about Tencent being unable to provide me a way to recover my account.
It's not really Tencent fault, that's just how it works
My account data is not deleted. It is still in their databases. It’s intentional design to only be able to recover account when they’re guest accounts.
unless you login with guest then it's another story can be recover, if linked and that linked account is gone can't be recovered
@warm wren week 8 los leones mission is broken... tried several times but I don't see any progress in the mission
I believe the way it’s set up your account is technically with Apple, they can maybe get your name and stuff but that’s about it
@night cloak your account data wont ever be deleted but there isnt any way to link it back, let's see it as if you were in space on a tether and it was cut and you had nothing else to get back, you are permanently just going to be floating through the abyss
I just wish they had such system where we could migrate account data more easily. But lazy devs are lazy devs.
I mean they do allow you to have paired another long in source
@night cloak yeah that's if u link it while you have access to iy
Nobody really allows you to just say, you deleted your log in and migrate over, that’s an easy security breach
And it's your fault not them :)
Be careful next time.
They ask for a lot of data to prove you’re the owner. It just only works if you lost a guest account. @night cloak
@warm wren it's not there... can't find the button to start 😬
It's in the top left @crude ridge
@night cloak it is my fault, but that doesn’t mean that their account migration process is flawless and can’t be improved.
hmm
The button is next to the start button @crude ridge
He's trolling
@night cloak well maybe you shouldnt be going around and deleting things
That's for crew challenge....
They don’t have that much data on you and what they do have I could pick up. Like if I found out your email and password I could tell discord I deleted the original email and now your account is mine. Guest accounts are designed to be temporary so those can be deleted and lost whenever
Omg it's the big text START @crude ridge
@crude ridge what are you trying to start ?
Pmco
Idk then
@night cloak They ask for:
- username
- account creation date and time
- last login date
- purchase receipts
Qualification
Purchase receipts is only a thing you have; no one else.
Pmco is set on schedule
I think that's for guest account
@night cloak you do realise that data could easily be copied especially if they have access to your email
Yes, that’s what I’ve talking about...
Not for lose linked account
Guest accounts are not valid anymore
@crude ridge
Linked account data is still in their databases. How is it any different?
In India only it said
@maiden trout I don’t think you’re following us.
@warm wren
@warm wren can't find it on my account...
We cant join i guess?
Yeah I have the same problem @night cloak
Honestly just going to say it now, we cant do anything about your lost account, all you can do is talk to customer support on the game. Please take this conversation to #pubg-mobile @night cloak
@night cloak if you have successfully registered on the PMCO website and received both confirmation summary email and in-game mail (with instructions) and do not see the “Sponsored Match” button still, please email (PUBGMOBILE_ESPORT@Tencentgames.com) the issue. To let you know that this issue has been reported to the esports team and currently we are waiting on a response to address the matter. We apologise that is causing inconveniences.
Well he's right none of us can help here all you can do is contact them if they says the same thing it's gone
Talking to customer support won’t do anything, unfortunately. That’s the reason why I came here; to find other potential solutions for my issue.
@warm wren I sent I hope they can solve it quickly
Well you think non devs are gonna be able to help you more than the devs/customer support that have direct contact with the devs?
Sometimes customer support isn’t the smartest.
Nope. It’s the with just about every site. If you delete your email it’s gone . Discord does the same. Delete the email, try to log in and it won’t work
One can’t ever be so sure.
Hi my problem is someone hacked my account and used on my game cheat programs and you blocked my account Can you solve my problem I am very upset Please help me in capturing possible
Customer support work on scripts, they can only say and do what they’re given
@foggy pawn nobody can help you with that
@crude ridge If you think that you have successfully registered on the PMCO website but did not receive in-game mail (with instructions), please make sure to check that you have submitted the correct information on the summary confirmation email. If there is a mistake on the information for one of the teammates, most likely this is the answer/reason why the “Sponsored Match” button is not showing for your team. Please, email (PUBGMOBILE_ESPORT@Tencentgames.com) the issue and we apologise that this is causing inconveniences.
Anyway thanks for the attempt to help. I guess I’ll have to start from scratch.
Good luck
Tencent never help us
I hope you not lie, because there's a lot of people saying my account got hack and that hacker using hack on their account, when they literally the one who hacking
You’re internet is weak
I checked
Just reset it
Dear brother, they accuse us of theft and accuse us of lying. I make a lot of purchases on my account and do my best to keep my game level and progress to the best. Why is that so I will literally send a complaint to my LightSpeed brother? I hope you will cooperate with us to solve our problems. Your reply to this message
Restart
@foggy pawn so many people lie , making payments doesn’t mean anything.
Its fine, but its fun to teleport through map until i ged disconnected
You can buy a game and still cheat in it
U can even die in air with hing ping
My dear friend, I don't lie, I speak honesty
We have no proof of that , everyone tells the same story and so many aren’t true
If you don't need further support, move to a discussion channel.
Further cluttering will result in a mute.
You have no authorized rank to speak
Nobody here can get your account back,
You’re asking on something that we’ve addressed enough times
@night cloak Can you develop on that?
Doesn't mean I was blocked my account can not be retrieved There are a lot of cheaters are using paid nest and I have proof
@foggy pawn Haven't you been answered already?
Paid nest ?
PMCO Frequently Asked Questions: -
Q: My team signed up for PMCO Fall split, my team did not get the confirmation email yet?
A- If you have successfully registered on the PMCO Esports website before the deadline (22nd August) you will receive an in-game mail titled “PMCO Fall 2019 Registration Success”. Please, be patient as the system is dealing with thousands of teams. If you did not receive an in-game mail by 29th August then please email the website support – (PUBGMOBILE_ESPORT@Tencentgames.com) with information regarding your Crew Name and the email that was signed up with.
Q: My team signed up for PMCO Fall split, but we noticed one member of the team mistyped his character ID. What to do?
A- Please, if you have not contacted the support yet from the PMCO Esports website, then please email (PUBGMOBILE_ESPORT@Tencentgames.com) with the old and new Character ID identification of the player that mistyped that information, in order to state your case. Please do not repeat questions regarding mistyped character ID in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to correct mistyped character ID), hence why we ask you to email the esports PUBGMOBILE team.
Q: My team signed up for PMCO Fall split, what are the rules, the point system and how does qualifiers work?
A- Refer back to the PMCO Esports website (https://www.pubgmobile.com/esports/) and download the rulebook. Please, read carefully what is written and instructed in the rulebook for PMCO Fall Split qualifiers and group stages.
what?
Q: My team signed up for PMCO Fall split, and we received the in-game mail, but do not have the “Sponsored Match” button showing. What to do?
A- If you have successfully registered on the PMCO website and received both confirmation summary email and in-game mail (with instructions) but do not see the “Sponsored Match” button still, please email (PUBGMOBILE_ESPORT@Tencentgames.com) the issue. To let you know that this issue has been reported to the esports team and currently we are waiting on a response to address the matter. We apologise that this is causing any inconveniences.
Q: My team signed up for PMCO Fall split, and we did not receive the in-game mail and we do not have the “Sponsored Match” button showing. What to do?
A- If you think that you have successfully registered on the PMCO website but did not receive in-game mail (with instructions), please make sure to check that you have submitted the correct information on the summary confirmation email. If there is a mistake on the information for one of the teammates, most likely this is the answer/reason why the “Sponsored Match” button is not showing for your team. Please, email (PUBGMOBILE_ESPORT@Tencentgames.com) the issue and we apologise that this is causing any inconveniences.
Sponsored Match Location -
Upper section: The location button of the "Sponsored Match".
Bottom section: The starting screen for PMCO Fall Split 2019 Qualifiers - Countdown timer is located bottom left trailered to the country's timezone.
@glossy sable my facebook account was stolen and so I can't login
Pls help.. can't login without vpn
@night cloak
You have to recover your Facebook account then, we can't help you here.
Go here:
https://m.facebook.com/help
@open star We do not recommend using VPN.
What country are you in?
hola muy buenas noches soy jugador de pugb en emulador tengo un problema el emparejamiento de primera persona no sirve
Without vpn I'm stack on this loading screen... N I'm from Bangladesh... Other players having the same issue as me
@open jackal english only, please.
@glossy sable hello very good night i'm a pugb player in emulator i have a problem first person pairing doesn't work
@open star We do not recommend using VPN.
In Bangladesh, there seems to be an issue with the ISPs. Try switching ISPs.
all of the pubg mobile players in Bangladesh having same issue ... Either we use vpn to login or we need to forced go to the the login page n then connect
I want my account blocked on Twitter
@warm wren can i change my name during pmco?
How do I change ISP??
@open star Not all, some don't need VPN
It's an issue with the ISP.
If your only way is using VPN, use it, but remember it's risky.
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.
How do I change my ISP??
Isp= internet service provider
Thanks me later
@gleaming abyss all information to player name and tags are stated in the rule book on the PMCO Esports website
Oh ok
I want my account to be blocked from Twitter
@desert thunder what do you mean?
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @open jackal.
@glossy sable Please disconnect from Twitter
You can't "unlink" a social media account from your game account, @desert thunder.
@glossy sable My account has been stolen, I have access to Facebook, my access via Twitter should be blocked
You can block but not unlink.
Contact the in-game Customer Support, and use those exact words:
Revoke access to the Twitter account.
@glossy sable
the game does not help and I can not reply to my emails
Not email, in-game Customer Support.
@glossy sablein-Game support can not do nothing
@desert thunder They can, did you try?
@glossy sable yes
What did you ask them?
Revoke access to the Twitter account.
And?
One has linked his Gmail account to my pubg account and I want to cancel the Gmail link
@glossy sableautomatic message that says social media link cannot be deleted
@desert thunder Send a screenshot.
@twilit sand you cant cancel gmail link
@twilit sand Secure your other account.
Ask the in-game Customer Support to revoke access to the Gmail account.
but there is a way to revoke access to gmail
Someone else's Gmail account I don't know
Read my message again.
I contacted customer support 6 months ago and did nothing
Ask them again.
Please refer to subpoint 6.2 in #481198147478224896 for further information, @twilit sand. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@twilit sand
Use those exact words:
Revoke access to the Google Play Games account
@desert thunder What did their message say?
@glossy sablesocial media account cannot be deleted
@desert thunder Because you didn't do what I told you.
Close the conversation and open a new one, and use those exact words.
Okey ?
But always the automatic response that responds
@twilit sand Did you use those exact words?
I'll try what you said
@desert thunder Do what I said?
@glossy sable
Hey does anyone know when next new beta
@desert thunder What does that translate to?
@weak zealot Keep an eye on #beta-news.
It will open when the next Beta releases.
@glossy sable
@desert thunder You're not doing what I told you.
You can't unlink.
You have to revoke access.
@ebon crystal How may I be of assistance?
Hi uh i just wanted to clarify smth regarding the report function
oh
@glossy sablewhat are you telling me how to do it?
so like multiple ppl reporting wont mean a ban?
Hi support pubg I want to understand I did not do anything and you banned my personal account because I am using hacker I do not use any program Million Roses
Also not used and you broke the ban on him, what about us?
Please refer to subpoint 2.9 in #481198147478224896 for further information, @midnight lily. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@ebon crystal Reports are being investigated on manually.
That's why it takes a lot of time to ban actual cheaters, because of the excessive reports.
yea i find it frustrating that people report for nothing
@glossy sablewhat are you telling me how to do it?
The difference between me and Million Roses is that he plays in the iPad and I'm playing in the emulator
@desert thunder Open a conversation with the Customer Support, and ask them to *Revoke access to your Twitter account.
I want a solution now that I was banned from two weeks and did not contact you for reasons related to me
If you had a 10 year ban, we can't help you here.
Complaining here will just get you muted, @midnight lily.
Why if you untangle the ban on
Million Roses
@turbid saddle Yes?
I finished a mission for rp but now its gone
hello
I have a problem and I hope to solve the problem as soon as I have taken that for lO years and I want to restore the account together I know I do not play any kind of fraud and I hope you cancel the lock on my account and as soon as possible and I hope to respond because I was wronged in This account has been paid on the account more than $ 2000 Please recover my account and look at my case again And support PPPJ Mobile We are playing the game for entertainment and laughter and not to ruin the game. Please look at my case and retrieve my account as soon as possible
If you feel the ban was unfair, use the File Claim option, @midnight lily.
It's your only option.
answer to me plz help me
@violet mural We can't unban you here.
Use the File Claim option if you feel the ban was unfair.
Complaining here won't change anything, it will just get you muted.
I finished an rp mission but its gone for no reason
where is file claim ?
@turbid saddle What do you mean by "it's gone"?
@violet mural Yellow button on the ban message.
If it's a daily mission and it expired, there's nothing you can do about it, unfortunately.
Its from week 7
What was the mission
@glossy sable
Other issues, @desert thunder
@turbid saddle Was it a weekly mission or daily mission?
Do u have royal pass cuz its a rp mission @turbid saddle
It was weekly mission
@desert thunder Other issues, until you get "revoke access".
Yes
hi all I need help
@turbid saddle Do you have the paid RP?
No
Then it's normal you can't redeem it, it's a paid mission.
My account has been banned for 10 years
@steady idol We can't help you here.
Use the File Claimoption if you feel the ban was unfair.
Go on until you get it, I said
Yo anyone know what to do about blatant hackers not being banned
I couldn’t kill a guy
I shot him and kept gettting hit markers
Did you report them?
It took me 63 afk shots to kill someon
Yep and contacted devs and got no response
I’m gonna quit pubg at this point
It takes time, and you won't get a response on those.
Keep reporting them.
It’s ridiculous
I try to record videos and I encounter hackers every game
Na is an awful server
@glossy sable when they will help us
Can we join pmco tomorrow we cant see Sponsored Match button
Read through the pinned message about PMCO, @night cloak.
they're the only ones that can help you if reading the pinned messages didn't help.
@twilit sand Go on
They will play 24 match but we wont so it wont ve fair
@twilit sand Contact them again until you get the right thing.
@desert thunder @twilit sand
Try to get the conversation as close to this as possible.
@night cloak There are three reasons for the issue:
1 - You have recently switched your operating system, either android to iOS or iOS to android. Simply switching back will solve the issue.
2 - One of your linked social media methods were revoked, either you mistakenly did it from your social media settings or you asked customer support to revoke it for you.
3 - If your login methods are either WeChat or VK, you'll need to install the apps manually on your phone, in order for them to show up on linked social media settings.
Why am I getting tagged -_- by dyno for emulator something
If we Revoke Pubg From Our Facebook Account settings will i get unlink and Can we Link another account after that? @glossy sable
Why this doesn't load for me
@midnight valve No. Revoking access removes the login method.
That means I cant add another account after revoking? @blazing saddle
Waiting in Solo is 5 minutes and I wait for 3 4 minutes since past 2 hours but not getting matched in Asia..and if I get matched,I get 140+ ping
@midnight valve No. For example if you revoke access for facebook, you cannot use facebook as a login method any more.
Hi
Alright
Can somebody help me?
Sure go ahead and ask
I want to report an attempted scam from a pubg mobile user
On what platform, @bleak swallow?
In-game pubg mobile
On voice chat?
Text
Hm what type of scam
Free uc and skins, if user provides login to provided link
Report it to the ingame customer support, @bleak swallow.
@bleak swallow Report them in-game.
@midnight valve Don't interfere with staff, you have been warned several times already.
I didnt saw u guys typing i replied at same time i didnt knew u guys were typing the sametime @glossy sable
Alright, thank you. Much appreciated
@glossy sable sorry, didn't find any other way
You're welcome, @bleak swallow 
Send them screenshots, and whatever can serve as proof.
Seriously what is this game man damnn
@lucid token Report the cheaters in-game.
which weapon i need to complete the quest in Los Leones (week 8)
@hybrid forge You need an AR:
AKM / M762 / M16A4 / SCAR-L / M416
okey i did, but it didn't count it
i change the server,... install the game new, repair the game
i have 2/12 kills, but i play a game right now with 5 kills with a scar
3 kills*
I accidentally knocked out my teammate with a grenade would I lose merits?
He got killed by other people would that still counts as loosing merits, I’ve been warned several times for killing teammates and I don’t want a stupid mistake to make me get banned.
@hybrid forge Report it in-game and in #555492558428700682, it seems to be bugged. You're not the first.
@night cloak Ask away?
@night cloak If you didn't kill them, nothing to worry about.
And you can't be banned for team kills.
But it said if I kept on killing teammates I would go up to a 7 day banned. @glossy sable
@night cloak That would be a whole lot of team kills.
And it's a suspension, not a ban.
Why people In my room can't send invite to there frindes
Oh, okay.
Can suggestions be made here I would like to suggest changing pick up system so that you could set up different pick up numbers for different maps this would be very useful especially with ammo and scopes based on the map
@gritty spade That's a very good idea, noted ✅ 
Guys help me please my Facebook account was hacked and the hacker log in to pubg and connect my account to his google play account!!! I am unable to unlink the google play account..
I tried to contact customer service no one respond (auto reply messages)
And this problem has been with me since 5 months and no one respond no one has solved this problem:)
@blazing saddle
@night cloak We can't help you about banned accounts.
If you feel the ban was unfair, use the File Claim option.
@junior plover You can't unlink accounts.
Ask them to revoke access.
my friend using hack. he is seeing every people. he wasnt using before. i deleted him but i played him 5 matches but i didnt get ban. when i get ban?
I wanted to make sure he cheated so i played 5 matches and deleted him
@night cloak If no one replies it's that it's been denied.
We can't help you here, complaining won't change anything.
@glossy sable
@glossy sable customer service is not really customer service, they are not real people ( auto reply messages) and every time i talk to them they end up my conversation and ask me to rate the service 🙂
So how can i ask them to revoke access if their is no real people respond!!???
@junior plover Use those exact words, else you will get ignored.
Revoke access, not unlink, not delete, no remove, not anything else.
pidaras help me

@night cloak English only.
@glossy sable so i send them some pictures from my email (purchasers ) as a proof..
They will respond to me or not?
@junior plover Yes.
And that's a human, by the way.
It depends.
If you did everything and are just waiting for the confirmation, it can take up to a few days.
@glossy sable pubg korea has added an option in the settings that let the people link or unlink any account they want.. does the official pubg will add it? We really need this 😔
@junior plover Not likely.
It has been disabled to prevent account trading/selling.
@glossy sable help me
All players wanted cheaters to find a solution for us
@glossy sable we really need this option because the customer service isn’t really customer service in this game.
@junior plover Can't believe customer support actually replied to your enquiry
vergonhoso o que esta acontecendo com o PUBG Mobile no Brasil, ceio de Hackers
vamos dar mais atenção pra comunidade
@timid flax only english here
shameful or what is happening with PUBG Mobile in Brazil, Hackers supper
let's pay more attention to the community
@timid flax Dude... like eat my as2
Hello, @timid flax!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Are stopwatch spawns random?
Achievement suggestion win game by blowing up the last enemy with a car while your in it
I need help.
So im in week 7 and i completed all the missions and got my weekly elite crate with 2 free lvls as usual if i buy the ticket now? Will it unlock the new weekly elite crate with the mask and free 2 levels along with week 8 missions? Or do i need to wait until next week and by that time i wont be able to get it.
Reporting hackers officially does nothing
Go away man
Shh, you're a random.
i don't think that there's a fix to it, try reseting wifi router i guess?
Ahhh game of the year 👌
whyyy ?
Hello, update on Emulator 8Mo ?
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @drifting pollen.
ty
🍻
That might be issue from server side. You can try after some time @night cloak. From which social media account are you trying to log in?
Try playing the game at the different time because ping issues are caused due to heavy traffic in the server so that may help @coral maple @night cloak.
@night cloak I have tried all social accounts and nothing works
Is the game banned in your region?
and when it started to happen?
wait i think am i know where is the problem
I have been banned for 10 years for no reason
i need to know why i get banned
AlectRona is my name in the game i wanna some one to check it out and tell me why
Please fix "Sponsored match" button quickly @night cloak
hey @night cloak
What is the new 8 MB patch about?
Does anyone know what the 8mb update about?
@arctic hamlet contact in-game support. File claim. Ban related issues not handled here.
And here are my ss when I get in any type of vehicle my game freezes I have to foreclose the app and re open it
ban this hacker pls
using aimbot, autoheadshot when i saw,he killed 16 or 17 ,elite rp player , paid hacks
@merry sonnet Is this a problem to send here?
I got stuck through this little wall for the whole round.
Waited 5min trying to inspect a friend a freezer up
You just have a crappy phone.
@night cloak that’s no good
What phone you got?
That’s a huge lie, lmao. My brother has the same exact thing and he doesn’t lag at all without no Wi-Fi! He uses mobile data!
I’ll send you ss of my iPhone if you want lol but I use WiFi and data
@merry sonnet
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to #481198147478224896 6.1 for further instructions. The following information is required:
- Username of the player you wish to report.
- Evidence in the form of screenshot(s) and/or video(s).
Yee
Some good hacks!~ 
You’re going to get the ban hammer my friend if that’s your hacks!~
I hope you become PUBG MOBILE without hacker
In the new hacker the player disappears
please ban this hacker
Please send the link to customer service. We do not take actions against hackers here @shrewd glacier.
@woeful smelt ^
If you have entered wrong information. There is nothing we can do about it @night cloak.
Please refer to subpoint 2.9 in #481198147478224896 for further information, @arctic hamlet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
where can i find the customer service? @night cloak
hello guys
@jagged portal how r u
how can i remove 18 years old message its so annoying
i have 22 yrs old and i choose it by wrong
@shrewd glacier
FAQ 6.1 - How can I contact the customer service?
You can contact the customer service via the game settings. Navigate to the game settings from the main menu and scroll to the bottom-left of the Basic section.
i think an i need help
You can contact the customer service via the game settings, @shrewd glacier. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Unfortunately you cannot remove it @jagged portal.
@night cloak ...
👆
Are you on Wi-Fi @night cloak?
yeah @night cloak
@night cloak ...
Try switching to cellular data to log in and then you can use Wi-Fi again in the lobby. @night cloak
same problem
: /
How many teams will qualify for the fall split from pmco qualifiers ?
Region -South Asia
@formal anchor rn,
Top 100 i think from in game qualifiers
Hello, @jolly swift!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Will i get any valuable reward if i completed all maps in global treasure hunt event except ERANGEL
Please refer to this channel's pinned messages for further information, @formal anchor:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Please react to current report in #555492558428700682 so that it will get fixed @hybrid forge @upper ocean.
Language @tall mulch.
How could someone get unlimited room cards?
@night cloak
Any type of sponsor ship for scrims/tournament hosters?
You cannot get them unless you are in pubgm official content creator program or you state specific reason why you want them @night cloak.
I got An Update Of 8.37MB Can Anyone explain me ..what Update was that??
Why an Update with 8MB?
I also got an update of 8mb
Do we get permanent outfits or gun skins on completing global treasure event?
@hybrid forge may Be added New Glitchs..😅🤣
I’m apart of a sever called Mobile Infantry Pro Leauge Tournaments that host scrimmages and tournaments
Maybe new cosmetics @rapid osprey.
please fix this bug with the quest in week 8 [Battle Pass]
That’s why am in need of unlimited room cards, since we have issues with getting room cards
Question, whats new on the small 9mb update
Maybe new cosmetics
I will let you know if it is possible, thank you @night cloak.
Thank you!
You could also refer to @wild elk @uncut basalt or @keen ocean
Please react to the current report in #555492558428700682 so that it will get fixed @hybrid forge.
My phone has gyroscope sensor but gyro doesn't work in game help!
@night cloakLol 😅🤣 No Use Of It..whenever i Open Creats i get Silvr frgmnts ..
@night cloakmoto g4 plus
Very appreciated, thank you!
Will i get any valuable reward if i completed all maps in global treasure hunt event except ERANGEL
I’m actually a member, it would be best if you would contact @wild elk @night cloak
My apologies for not clarifying
Add option to turn off aim acceleration
can gfx tools cause ban
I use vpn for special items i will take ban or not
VPN not recommended
@fervent dock yeah
Yes or no
No official reason for this.
Doesn’t look fair
@night cloak i got 10 years 😂 😂 😂
Hi, anything on the 9M hot fix?
Kill 2000Enemies With AR..When We play In Other sever and we kill enemies Its Not getting Count..
anyway quit this game cheaters are everywhere
How?
Passenger 😂
Look at the wins, avg traveled
@storm willow an old method to get squad or duo wins title😂 😂 😂
How?
That just goes to show you we have been doing it all wrong 😂😂😂
I want to block the Twitter link