#questions

1 messages · Page 571 of 1

unreal crater
#

I saved the IDs in note pad , I rechecked it but it was wrong one

#

I Copy paste it through that

#

On 22 August

warm wren
#

There is no need to tag me or any other mod on this matter any further. Thank you and I apologise on this regard.

jagged holly
#

im get banned

#

and me dont play by any Hack

#

any help me ?

oblique owl
#

when will guest mode be closed in Global version @lime juniper ?

lime juniper
oblique owl
#

@lime juniper but i'm confused because there's no in game announcement like that

oblique owl
#

@lime juniper your announce ment just for Indian ip and Indian time zone

#

my question is will it be applied on Global

spark pivot
#

I have registered for pmco2019 for open club challenge and from todays open challenge is started but I'm confused to how to join in this club, I already registered for this..

oblique owl
#

can you answer my question? @lime juniper Guest mode will be closed on India sever or Global ?

lime juniper
#

I reacted because I am awaiting a confirmation. It should be globally. I will get back to you.

proper moth
#

This hack the name is iAxxel

open oracle
#

@spark pivot you got in-game message?

spark pivot
#

Ok

vital sluice
#

If you have evidence proof regarding it, @proper moth.. do report the person ingame via customer service.

scarlet herald
#

When we play open clup and how ?

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @scarlet herald:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

warm flax
#

Hhjk

#

Gh

vital sluice
#

Hey, @warm flax. What's the issue?

warm flax
#

Help me

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @warm flax. Remember to read through #481198147478224896 before asking questions in the support channels.

unkempt arrow
#

Just a question. I have this app called Gaming Mode which clear ram and background apps and rejects calls and hide notification. So will this affect into a Account Ban or anything?

vital sluice
#

If it doesn't alter the game files etc, @unkempt arrow.. it's safe to use the app booster.

nimble rampart
#

Is tdm gonna be fixed any time soon please the guns dont load and i have to run around gunless for 20s

vital sluice
#

Since how long are you facing this issue, @nimble rampart?

nimble rampart
#

Since last Update

#

I get spawn trapped mostly everytime i die it takes 20-30 seconds for my guns to load

south mauve
#

Today is 29th and pmco is starting and I don't know how to play in-game matches

vital sluice
#

Could you check #555492558428700682 , @nimble rampart? If you do find the same bug reported make sure to give it a 👍 . Or feel free to report the bug yourself.

storm flumeBOT
#

Hello, @nimble rampart!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

vital sluice
#

The "sponsored match"

south mauve
#

@Logan399you mean crew challenge?

vital sluice
#

Do you see the above screenshot?
There's a separate "Sponsored match"

#

You have to click that and then play the matches during the timing given.

south mauve
#

@Logan399 ok ok I got it

hexed orbit
#

in registration club open I entered the wrong ID then I wrote to the developers mail my correct ID which should have been in the registration but in the game I didn’t receive a message with participation in the club open please tell me what I should write to the mail so that I could participate in the club open

#

@vital sluice

#

Please help

vital sluice
#

Check the pinned message of this channel for the details, @hexed orbit.

hexed orbit
#

I check it

#

When i wrote to the mail

#

But it not help

vital sluice
#

Did you write the character ID's to Eirene as mentioned in the pinned message?

hexed orbit
#

Can i take screenshots?

#

@vital sluice I'm just not strong in English and I did not know what to write

vital sluice
#

What's your native language, @hexed orbit?

hexed orbit
#

Russia

vital sluice
#

Send me a private message with the email you sent to them as well the character ID you sent them and the character ID's that you want to be corrected, @hexed orbit.

unkempt arrow
#

@vital sluice thanks for the clarification. No it doesn't it just runs in background and clears the ram and rejects calls and stuff

night cloak
#

Hello

#

I have a bug report

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

night cloak
#

It’s not in game

#

When I joined the room I was unable text my friends in chat. The button disappeared, where there are Team recruitments, group chats, and clan chats and friend chats.

#

Since I couldn’t message my friends I couldn’t tell them to go to certain teams.

#

I hope this can further improve this awesome game

upbeat sleet
#

My fire button stucks in classic matchs how i can solve it

vital sluice
#

Understood, @night cloak Make sure you also send it to the customer service in-game.

#

Have you tried changing the controls layout, @upbeat sleet?

jagged geyser
#

Hey my Samsung galaxy s10(exynos 9820) has too many frame drops and lags, please solve it, it is common problem to all, and the Samsung s10 is also a Samsung flagship device so this is not issue by device I thing this issue is because the pubg mobile is not optimized for Samsung s10(exynos 9820) , and the notch of Samsung s10 is also blocking the view....please help us

#

@vital sluice @lime juniper

upbeat sleet
#

@vital sluice yes i try it

jagged geyser
#

@vital sluiceplease please please help me all, I have reported ingame 13 times but nothing is happening

#

@grizzled lark please help

night cloak
#

@jagged geyser Don't tag staff members; if you don't get a answer within 5 minutes then feel sure to.

jagged geyser
#

Ok sorry but I am pissed it is laggy in 1000$ device 😭

night cloak
#

Maybe you have too much data usage

jagged geyser
#

No I have 100 GB free storage and ram is also 12 gb still framedrops it Is not playable

night cloak
#

Maybe ur wifi is bad

jagged geyser
#

@night cloak 100 mbps fiber optic

night cloak
#

It is obviously not the game’s problem because u r pretty much the only one experiencing this

#

My friends have a samsung 10s and the game runs so smooth, even smoother than my IPhone 10

jagged geyser
#

@night cloakyou can search it on yt you will found 100 of videos about it& yeah the problem is with the exynos 9820 processor(global unlocked)

night cloak
#

If you’ve known that why did you even buy the Samsung 10 lol

jagged geyser
#

@night cloaki had pre booked it, and I know it is powerful but only problem is this is not optimized by pubg

night cloak
#

And I don’t see 100s of videos about it.

#

You will see every lag video for every phone bro

rare scaffold
#

Exynos processors are not good for gaming

#

Gaming depends upon the GPU, the GPU seems to be weak while CPU is powerful

jagged geyser
#

@rare scaffold but Samsung note 9 exynos one have stable 60 fps😭

rare scaffold
#

Maybe because it has better GPU

night cloak
#

Why don’t u get back on your old phone

smoky dust
#

Guys i put my team name wrong in pmco can i change it now

#

Its all because of auto correction

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @smoky dust:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

jagged geyser
#

@rare scaffold exynos 9820 which is on s10 is upgraded version than exynos 9810 on Samsung note and s10 has more benchmark score

feral prism
#

Hello

night cloak
#

Hello

feral prism
#

Pls help

night cloak
#

I will do my best

feral prism
#

My pubg account ban how to unban

night cloak
#

Well there has to be a reason why you got banned.

storm flumeBOT
#

Please refer to subpoint @feral prism in #481198147478224896 for further information, 2.9. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

jagged geyser
#

Hey my Samsung galaxy s10(exynos 9820) has too many frame drops and lags, please solve it, it is common problem to all, and the Samsung s10 is also a Samsung flagship device so this is not issue by device I thing this issue is because the pubg mobile is not optimized for Samsung s10(exynos 9820) , and the notch of Samsung s10 is also blocking the view....please help us
@grizzled lark

storm flumeBOT
#

Hello, @jagged geyser!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

jagged geyser
#

I had reopened in game too many times they not helped

tall ether
#

Hello

rain quiver
#

does anybody know if Bizon still isn’t spawning? I played on Erangel yesterday alot could not find any.

broken sierra
#

It is spawning, just try hard to find it. @rain quiver

night cloak
#

@tall ether hi! How may I help you?

cold aurora
#

My FB account has been compromised & that person got into my pubgm account and disabled FB account but i have Twitter account linked to pubgm while login thru Twitter this msg im getting

#

Please i need help i want to get my account back as today i have PMCO qualification round

night cloak
#

Hello

#

PUBG mobile 0.14.5 update when coming

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

night cloak
#

@bold siren Ok

#

@bold siren thank you

cold aurora
#

No one here can help me with that problem?💔

night cloak
cold aurora
#

@night cloak I cant get my account back on global version?

wind valley
#

"defend This point" i dont hear it

frail hornet
#

ek hacker mila he

night cloak
#

According to pinned message of the channel. I am afraid you can not @cold aurora. Alternatively you can try requesting customer service in game to transfer your account to global version.

#

Hey is GFX tool gonna get me banned?

frail hornet
#

yes

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.

night cloak
#

Match is already over @wind valley?

cold aurora
#

@night cloak thank you

night cloak
#

Please report them in game @frail hornet.

#

you're welcome.

frail hornet
#

i reported

night cloak
#

Then you have done your part. Leave everything on devs :)

coral yacht
#

Is this where I report bugs?

storm flumeBOT
#

Hello, @coral yacht!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

jagged geyser
#

Hey my Samsung galaxy s10(exynos 9820) has too many frame drops and lags, please solve it, it is common problem to all, and the Samsung s10 is also a Samsung flagship device so this is not issue by device I thing this issue is because the pubg mobile is not optimized for Samsung s10(exynos 9820) , and the notch of Samsung s10 is also blocking the view....please help us I reported customer service and in game report it not helped at all please help
@vital sluice @lime juniper

vital sluice
#

They may or may not optimise it in the upcoming updates, @jagged geyser. We can't do much unfortunately. You can send your concern to the customer service in-game as well and meanwhile could try patiently waiting for the next update or switch to another device untill the problem is solved.

jagged geyser
#

Sorry for tagging but I am pissed framedrops in Samsung flagship and 1000$ device😭

vital sluice
#

I already told you we can't do anything more from discord. Sorry.

jagged geyser
#

Ok thank you

wind valley
#

@night cloak

night cloak
#

Yes?

wind valley
#

During the match

night cloak
wind valley
#

"defend this point" i couldn't hear it

night cloak
#

The channel has been closed @night cloak.

#

@night cloak just noticed that, thanks for letting me know

#

You can report the bug in #555492558428700682 according to to pinned message of that channel. Make sure you enter proper evidence like video so that it will be posted there @wind valley.

wind valley
#

@night cloak sure thanks

vernal flume
#

@night cloak when clan shop will update. It has not been updated since season 2. Already bought all of them and so many coins are in usable.

night cloak
#

That is good suggestion. Thank you. I hope it will update soon @vernal flume.

red dome
#

hello

#

i get a ban because i used vpn however that pubgm tweet that there is no ban in vpn using

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @red dome. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

red dome
#

pubgm is a big company and there is no customer service

#

i tried to contact a customer service but there is no support , just a bot

#

@grizzled lark
@merry sandal
@lime juniper
@vital sluice

spring void
#

@red dome stop the mass ping

grizzled lark
#

Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service, @red dome.

red dome
#

i know that you can't do anything about banned

#

but you are a admin in official server for the compny so you can tell them that must be a customers service 24/7

#

i think they delete the customer service people after s5

vague kestrel
#

@red dome i heard that account will be banned but i thought it was fake but now its true. I am going to delete vpns

red dome
#

it's true

tall ether
#

I need help.. About pubg mobile fall split

red dome
#

and there is noway to contact the customer survice

warm wren
#

@tall ether yes? what is the issue

tall ether
night cloak
#

We just volunteers moderating discord server and have no contact with the developers. All the issues regarding the account suspensions goes to the customer service in game @red dome.

tall ether
#

There is no sponsor option in my id

red dome
#

so it's not official !

warm wren
#

@tall ether if you registered correctly with the correct info and received the in game mail instructions, it will show up. Otherwise, double check with your info as there could be a mistake and email PUBGMOBILE_ESPORT@tencentgames.com your issue as well.

tall ether
#

How I play today matches

night cloak
#

It is, but we can't do anything regarding bans here @red dome.

warm wren
#

@tall ether because the button will most likely become available to you after midnight, since your timezone is in Asia

red dome
#

ok noprop but can you give me a way to contact customer service because there is just a bot in the file clam

night cloak
#

First you will get message from bot but later customer service agent will contact you. It may take some time though since they get ton of messages everyday.

hot relic
#

Good morning, about PMCO starting today I would like to know if PUBG Discord will open channels here or will we use our own voice channel

red dome
night cloak
#

You can wait for reply but according to me using VPN in some countries is illegal so that might be reason behind your ban.

red dome
#

thank you ❤

warm wren
#

@hot relic we do not manage PMCO participants. Use your own communication strategy. I dont see why you guys cannot use ingame mic as like any other normal games?

night cloak
#

you're welcome.

hot relic
#

@warm wren Well, when we register ask id discord, I thought we would be called to a room of our own pubg mobile, but if so we will use our own discord channel if not against the rules we also make the channel available to the administrators of the event and the pubg mobile

warm wren
#

@hot relic it doesnt work that way. There is no custom room made for this. Thats why PUBGM made an online qualifier system that will manage everything as similar to crew challenge but for PMCO registered teams only

lime juniper
#

It will be applied only to the Indian region, @oblique owl.

ripe gull
#

Hey PUBG, can you please explain how people get muthics in 8k uc and i spend 30k uc and why still did not got it, i have a friend he always get mythics in 8k uc and i spend more then 30k uc still don’t get it

night cloak
#

@red dome VPN services aren't illegal.

icy moon
#

If I play using an OTG connector and connect my Keyboard and Mouse to my Mobile and play using it, will it be bannable?

vital sluice
#

It's completely random,I've also not got a Mythic in last 200 openings @ripe gull. It's just luck.

#

Yes, @icy moon. It's not allowed.

ripe gull
#

Cause i am rigged of totally today cause my friend got the new mythic for free the seven seas set and i spend 20k uc and did not got it, well done pubg, i am leaving pubg, also not gonna spend money

#

Thank you so much for rigging me off.

icy moon
#

If I use it, will they be able to catch or something or?

vital sluice
#

They will be able to. If not instantly, eventually they will. It's not permitted to use such.

icy moon
#

I know someone uses the same and guess what, he's at ACE.
and he uses sepectator mode to use ESP which is wow.

hazy phoenix
#

Guys guest will be closed to all right?

icy moon
#

Wym

ripe gull
#

Brother don’t play pubg, it’s all about money now even they don’t give us, i laugh and cry at the same time, good job pubg

#

Now they are going to block me from discord haha

short lava
#

Hi how reports work in pubg mobile

#

Help me

ripe gull
#

Also pubg, i have a wish, can you please bring us back Blood and Bones M16A4 upgradable gun in a crate or spin also can you bring us back the glacier M416 cause from classic it’s super hard to get.

short lava
#

Because i reported cheaters and nothings happend

brisk comet
#

Server not stable today?

#

FPS drop during in game

night cloak
#

I have to report something

ripe gull
#

Can pubg hear us, can pubg bring us back the Blood and Bones M16A4 and The Glacier M416 again in a spin or crate???

night cloak
#

I did all task of weapon masterr but still havent got the titlee

#

please fix servers all got high ping and lag

#

Can anyonee helpp me overr thisss

#

@short lava you report and it takes time to clarify them if it's a cheater or not

deep plover
#

Its 2,5 hours before pmco im the leader and don't have the pmco bar at the top

#

And everyone else has it in my crew

#

@lime juniper

#

Can u help me somehow please

night cloak
#

@warm wren ^

#

Yes that is true @hazy phoenix.

hazy phoenix
#

@night cloakok thank you have a nice day is anyone annoying you?

night cloak
#

Nope. Same to you!

hazy phoenix
#

👍

night cloak
#

Did you knock and kill with same weapon and are you sure that you are platinum or above in the server where you were trying weapon master @night cloak?

warm wren
#

@deep plover if you do not see the "Sponsored Match" button after having registered for PMCO then probably you have submitted wrong information. Please double check the information sent if there is a mistake. Otherwise email PUBGMOBILE_ESPORT@tencentgame.com

night cloak
#

please read latest #news @hazy phoenix.

#

@night cloak yes i did all correctly

deep plover
#

We are registered its already checked i have email proof all my crew mates have it just i don't have it and im the leader

#

@warm wren

#

U think its worth emailing them its 2h ours before start...

hazy phoenix
#

Guest is only going to close in india?

night cloak
#

Can you tell that which weapons did you use @night cloak?

#

Ump9 as smg..
Scarl as rifle
Kar98k as sniper rifle
Shotgun double barrel
Vehicle UAZ
FIRE AS THROWABLE

#

@night cloak Did you play in solo?

#

No squad

#

Yes @hazy phoenix. Probably in indian subcontinent. You may check in game if you got that notification.

#

It's a nightmare completing that achievement in squad because of the knock out issue.

hazy phoenix
#

I am not from india but hackers are happy now lol

warm wren
#

@deep plover yes, email them. Did you get the ingame mail with instructions? Do you have the email with confirmation of your data?

hazy phoenix
#

Thanks for info bro

night cloak
#

You're welcome.

deep plover
#

@warm wren yes got the email with the data but never got anything ingame

night cloak
#

You've to knock out + kill with the same weapon. 1 single 19 20 and the achievement will ditch you.

warm wren
#

@deep plover double check then with the info you provided, there might be a mistake.

deep plover
#

You have some contacts u can message? I emailed them too
My details are correct i checked them @warm wren

night cloak
#

Ya @night cloak i have knock with the same gun and killed with the same

#

@night cloak So, my suggestion is, screen record the gameplay and see what went wrong. There's something that didn't register in system, once you replay your own video, you'll understand. Sometimes we make tiny mistakes which goes unnoticed.

warm wren
#

@smlbrK NO TO RACISM 🖤#1903 I provided the email above. Contact them about your concern

#

@deep plover

deep plover
#

K

raven sundial
#

Played first match in South Asia region of club open fall split and met with Hackers! Deleting this game right now

meager belfry
#

Any one from company can help me pls

storm flumeBOT
#

Hello, @raven sundial!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @meager belfry. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

raven sundial
#

Now whats use of it? I died in No12 my team lost

meager belfry
#

Ok thank u

upbeat sleet
#

Fire button stuck in classic match

raw bone
#

Even after I do the week 8 mission, they are not registering.

#

For that I am hitting with an Assault rifle.

#

Which has 12 kills

#

My character id is 5255381647

night cloak
storm flumeBOT
#

Hello, @raw bone!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

alpine flint
#

I am not getting sponsored match option actually my whole team is not getting that

#

I get everything confirmation mail....

humble mantle
#

How much to fill the lucky

upbeat sleet
#

@night cloak i haven't found any same case in last few record

neat lotus
#

I am not able to find Bizon !!! Is it removed or what?

spring void
#

@alpine flint please check this channels pinned messages

#

@neat lotus it isnt maybe it was just your luck

neat lotus
#

I played like 50-60 matches , & haven't found a single Bizon anywhere

spring void
#

@neat lotus the way you cant find flare gun in 60 matches the same way you cant find bizon sometimes😂

merry tapir
#

Hello, can i change my server to europe during pmco competition

#

I am getting 500 to 600 ping on asia server

jovial copper
#

Fix this that colour of pan is not same

storm flumeBOT
#

Hello, @jovial copper!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

neat lotus
#

@spring void even my friends not able to find Bizon after 0.14 update!!

jovial copper
spring void
#

@jovial copper check the pinned messages of the channel

#

@neat lotus i beleive it is still their and their is no announcement regarding that

jovial copper
#

Where is that pinned message🤔

spring void
#

@jovial copper Please refer to #555492558428700682 pinned messages
Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
iOS: Click the channel name and select Pinned Messages located at the bottom.
PC: Click the pin icon located in the top-right of the channel.

wind totem
#

my account was banned plz help me to get my account back plzz🙏🙏

glossy sable
#

@wind totem I answered you already.

wind totem
#

i didn't do anything

jovial copper
#

@spring void their is no option of sharing bug its only show that pinned msg

spring void
#

@wind totem the staff here cant help you they are not connected with tencent

jovial copper
#

How i get role for that channel

spring void
#

@jovial copper when you have openend the channels pinned messages click on bug reports form

wind totem
#

@spring void plz tell me a option

glossy sable
#

@wind totem Use the File Claimoption.

wind totem
#

i used it it's not worked

spring void
#

@wind totem it wont all bans issued are fair please leave this channel and go to ingame CS

storm flumeBOT
#

You can contact the customer service via the game settings, . Refer to subpoint 6.1 in #481198147478224896 for further instructions.

deep plover
#

40minutes left and still don’t have sponsored match button

#

THIS is legit bs

night cloak
#

FML it takes me at least 3-4 matches with 4-5 kills to get at least 30-50 points in crown 2 and just cos I died at 56th place in squads I lose 33 points etc

spring void
#

To find the location of where to start your PMCO matches, please refer to your main lobby and select the arrow in the bottom right corner of the main lobby in-game screen and please, read then instructions carefully in the in-game mail to continue with the online qualifiers titled “Sponsored Match”. @deep plover

deep plover
#

Can we go in a voice chat pls

spring void
#

@night cloak thats how it works or we all would be ace

#

@deep plover i dont know any of that info i copied it for you to know since your match is in few minutes

deep plover
#

I have email proof that we registered all details are correct from everyone but I don’t have the sponsored button on the left side....

night cloak
#

@spring void last season top 30 u get positive points now u have to be top 10 to get points so no ur wrong

deep plover
#

the funny thing is I’m the leader and it just don’t work for me

spring void
#

@warm wren can you help @deep plover

#

@night cloak this season more weightage has been given to kills

deep plover
night cloak
#

@spring void no it hasnt cos the other day I got 13 kills sanhok and came 6th but I lost 8 points

deep plover
#

Well eSports ready 😁 😤

spring void
#

@night cloak Sanhok has shorter matches meaning less survival time leading to less points

night cloak
#

@spring void but the kills shouldve of added some points cos do u know how hard it is to get 10plus kills in crown TEIR

spring void
#

@night cloak other factors such as health restored, revives, damage, support matters too

wind totem
#

plz try to understand my situation right now my account was banned and i don't know why

spring void
#

@wind totem please dont ask support regarding banned accounts to us

night cloak
#

@spring void u think I got 13 kills woth out taking dmg and healing and using 30 bullets

warm wren
#

@spring void I have already answered @deep plover about his issue. Please follow what I wrote already.

deep plover
#

I already did everything there is only 30mins

woven atlas
#

@wind totem we cannot do anything about you ingame account getting banned. Just click on file claim . If you havent done anything you will get unbanned

gritty glade
#

What is this?
Guest Login Discontinued only for Indian Region?
The TENCENT think that Indians are hacker?
Most of hacker are coming from China, Indonesia, Turkey and Middle East country

wind totem
#

no it wont worked

rare scaffold
#

@night cloak dont say something that may be inappropriate for someone, consider this a warning

clever spire
#

Hello i have the name of tow hackers and i have a video

night cloak
storm flumeBOT
#

Hello, @clever spire!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

rare scaffold
#

@night cloak are u using VPN?

night cloak
#

No ofc not

rare scaffold
#

then try contacting in game support, we can do anything when it comes to purchases

night cloak
#

They don’t reply

rare scaffold
#

keep trying and they will

night cloak
#

@night cloak tht means you've been banned for refund fraud

clever spire
#

Yes i repport thim but i have the video too how can i send it to you or icustomer service !?

night cloak
#

What does that mean, and how can I fix it?

gritty glade
#

@night cloak

Wait for 48 Hours.
It will be fine

night cloak
#

it‘s since 1-2 days already

#

U hv to wait at least 3-4 weeks

#

Lel

#

ok sad

#

Why does it say I’ve played 2 matches when I actually played 5 matches!

clever spire
#

@storm flume where is that to send thim the video

rare scaffold
#

@night cloak are u sure that the matches u played were in that mode and server in which u were diamond?

night cloak
#

Yes.

icy moon
#

Will I get banned on PUBG if I use APowermirror

storm flumeBOT
#

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @icy moon.

night cloak
#

Now it says 4! What the hell!

teal tapir
#

Best 8 matches will be considered? For pmco first round?

sharp river
#

I didn't get the pmco button to enter into the match

summer quartz
#

@sharp river it's right next to the start button

#

4 grud boxes type of icon

#

Click on that and then on sponsored match

teal tapir
#

Tell me please? @BiST#9503

sharp river
#

I check it all i get nothing even in those 4 boxed icon next to start button

summer quartz
#

@teal tapir if you get anyinfo regarding that, let me know cuz i came here to ask the same question also xD

#

@sharp river sendss ?

teal tapir
#

The mail they sent says this only👀

summer quartz
#

@teal tapir it said your top 8 matches will be considered

#

And you can play 24 max.

sharp river
#

No sponsored button. Although I have the mail and all my crew we tried for all the 3 slots but got nothing. Also tried forming the team. Appointing different leaders. But nothing works at all @summer quartz

teal tapir
#

@summer quartz yeah best 8.. same thing na

night cloak
#

I know a guy who uses gfx tool for his game to run smooth

#

@night cloak
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

#

Hey I can‘t join PMCO we all get a ingame Mail for Registration but we can‘t join the Lobby the bitten is missing

ivory lagoon
#

Its ok they can help you

#

Sorry i ment they cant

magic lintel
#

Hi

#

There is an built-in aimbot in my phone, i tried alot to delete it by all,
, possible ways but i can't
I've even make a recovery to all of my data but the problem has not solved yet,
It's there since the 0.13.5 update and it make me loss alot of skills advantage
Now I'm afraid of gets banned because of that the aimbot getting stronger by every single update

ivory lagoon
#

LoL

night cloak
#

@magic lintel do you mean aim assist?

#

Where is pmco start button?

magic lintel
#

@night cloak
It's too strong,
I mean if this is aimassist so why i don't have them on my other devices? Even with the same CPU And model?

night cloak
#

@magic lintel 1/ Make sure there is no 3rd party app installed on your phone.
2/ reinstall your game.
3/ if you want, you can disable aim assist from basic settings.

spice kelp
#

Does anyone know why when I hit register for crew chall it says not in crew

magic lintel
#

@night cloak
I've reinstalled it, 2 times,
And by the way is the GFX apps is bannable?

night cloak
#

@magic lintel

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

#

Anyone for help?

magic lintel
#

@night cloak
Ok 🌚
Am so lucky because i haven't used any of them yet,

sharp river
#

@night cloak I'm having the same issue. I'm seeking for help as well

night cloak
#

@night cloak wait for moderators. They can help you.

magic lintel
#

But my main problem is the very strong aim assist on my device, my device is Honor 7x 64-4GB

night cloak
magic lintel
#

I tried to delete everything in my device by having a whole new recory but the problem still not solbed yet

#

@night cloak
THX 💗🙏

spice kelp
#

Anyone know why it says that

night cloak
#

@spice kelp you have to be in a crew.

spice kelp
#

Where is the create crew button now

night cloak
#

@spice kelp it is located on bottom right corner, find this> ^ button

#

@night cloak but we lost 1st match

#

We couldnt join bc of that

restive rover
#

Our team dont know how to join PMCO

#

Please hrlp

night cloak
#

@night cloak i can't assist you regarding pmco. Wait for moderator or contributor.

frail idol
#

That is pubgm support not other games

restive rover
#

Helppp

#

Our team dont know how to join PMCO
@adminsator

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @restive rover:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

teal tapir
#

Best 8 matches will be considered out of all the ones we play? So why is there the top 100 scores... I guess that is based on all the total matches... So even if we aren't on top 32 in leader board se can still consider if we get 8 chicken dinners with good kills right?

#

@night cloak help?

restive rover
#

@night cloak I dont find your information

night cloak
#

you can ask Eirene . I am not aware of how the PMCO points system works.

teal tapir
#

@warm wren help me out with this please

glacial bramble
#

Cheaters are using game guardian named app and adding some scripts and something to enable esp and magicbullet, kindly please contact to that game guardian app maker and make them pay or do something...

#

Your anti-ban cheat engine not working on it, they're undetect!

vague acorn
#

guys i came to know that after even completeing all the missions of all the weeks we are not gonna reach 100 rp

#

why this scam? from tencent

warm wren
#

You can play as stated in the instructed ingame mail that you can play maximum 24 matches but only 8 best matches will be considered. So make sure to get 8 chicken dinners. @teal tapir

night cloak
#

Do not recommend Support email @night cloak. You can redirect them to the customer service instead.

vague acorn
#

i dont have hundreds of ucs to unlock remaining rp ..... i wanted that bronze armor...

night cloak
#

@glacial bramble

You can contact the customer service via the game settings. Navigate to the game settings from the main menu and scroll to the bottom-left of the Basic section.

glacial bramble
#

@night cloak i know, i can understand, I won't send mails, that's why i decided to send messages here, and i already know about that email...

vague acorn
#

@night cloak care to answer me? pls

night cloak
#

you will reach level 100 after completing all the missions @vague acorn.

vague acorn
#

@night cloak i dont think so buddy

sharp river
#

Super jumps

glacial bramble
#

I know some cheaters that they're doing cheating from the last whole season and this season too, they still didn't get banned!

night cloak
#

@vague acorn you can buy RP point at the end of the season to reach 100RP. Which will cost 100RP Point=65uc

glacial bramble
#

Im serious on this matter because im doing conqueror so they're preventing me to get in conqueror, always getting killed because of cheaters, there's any other why to get in conqueror without facing any cheaters? Can anyone give proper answer?

vague acorn
#

@night cloak oh well i dont have a lot of money.

night cloak
#

@warm wren there is no start button here?

glacial bramble
#

And im sending messages here to tell the things that what cheaters doing, what they're using apps, and you're suggesting me to do in game customer service!

#

Then why this pubgm support in discord stands for?

#

Is this official discord server?

teal tapir
#

@warm wren zo what's the use of top 100 thing...?

warm wren
#

@teal tapir it's only a system for PUBGM to keep track of

teal tapir
#

So we will be mailed about our qualification?

warm wren
#

If you passed the requirements, you will be notified about it @teal tapir

night cloak
#

İ got this mail

teal tapir
#

@warm wren okay sure... Thanks alot for the help

warm wren
#

@night cloak if you registered correctly and got the ingame mail with instructions then it should show up. However, if there is some mistake in your registeration then you need to double check the information provided.

raven sundial
#

How many teams will get select from South Asia Qualifier? @warm wren

warm wren
#

@raven sundial read the website and in the rulebook about qualifying stages

night cloak
#

@warm wren i checked so many time all are true but idk why i cant see sponsored match button

warm wren
#

Issue been reported. @night cloak

raven sundial
#

@warm wren very disappointed with pubg I got killed in my very first match by hackers flying car what is this?

warm wren
#

@raven sundial in the PMCO?

raven sundial
#

Yes @warm wren South Asia region I am so angry deleting pubg

warm wren
#

Do you have those player's identification? And do you have a recording of them hacking?

raven sundial
#

Not recording but I got screenshot

warm wren
#

Please DM me

night cloak
#

I have a Problem with my in game purchases!!!! And why is there no PMCO Butten?

rustic karma
#

Kindly can you explain how the india bonus challenge works cuz i played it and got a message when i died tha match has ended and then i was on my home screen and my india bonus challenge voucher was returned and there was nothing in my match history

raven sundial
#

Dear are you spectating these teams? Because the second team is renowned hackers

magic lintel
#

@RocX 💚#٨٧٥٨

night cloak
#

@raven sundial do you have evidence?

#

@magic lintel ??🤔

magic lintel
#

@night cloak
😐👍

night cloak
#

@magic lintel you are welcome💐

raven sundial
#

How many teams will get selected from per region because top 10 hackers for sure

night cloak
#

@raven sundial you said 2nd team is cheater. Do you have any evidence?

#

auto message

#

@night cloak can you elaborate?

#

they send me auto messages everytime.

#

i cant contact with them.

#

@warm wren still same we couldnt join 2nd match

#

@night cloak what is your problem?

#

send me a moderator

#

@night cloak feel free to ask your question.

#

are you moderator ? no.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #481198147478224896 before asking questions in the support channels.

pulsar talon
#

I cannot link second social media account on my pubg account my fb is hacked

#

@here

fathom marsh
#

the week 8 mission in los leones is bugged i keep killing people with AR and the game is not counting them

craggy blade
fathom marsh
#

unless the M4 M16 and Scar L are not AR anymore

#

how ?

storm merlin
#

How can i reach out someone about pmco qualification

desert knoll
storm merlin
#

People are still@playing with ipad but it was obviously saying on register ipad and emulators arent allowed

tiny narwhal
#

Anybody knows how to fix when voice chat cant be heard and when teams cant hear me?

maiden salmon
#

HACKER ban him i report from 3 day,s didn,t get ban😡

night cloak
#

It takes time.

#

By restarting the game @tiny narwhal.

maiden salmon
#

@night cloak please make a manual ban system with avidance!

night cloak
#

For some regions linking 2 social media accounts not seem to work. Can you tell me where are you from with your in game name and player identification @pulsar talon?

#

All bans are took care from customer service. That's best way to ban hackers @maiden salmon.

crude ridge
#

Hey guys, how can we Enter the pmco qualification? Me and my squad are in the lobby, we signed in but and the button to Enter the Match (should) be right next to the start button... need help!

#

@night cloak

warm wren
#

@crude ridge if you registered correctly and got the ingame mail with instructions it should pop up. However, if you did not receive ingame mail then you need to double check the information you provided if its correct

frail idol
crude ridge
#

I received ingame mail

#

@warm wren

glossy fox
#

Game out of control cheaters in huge numbers

crude ridge
#

Probably the problem is that we are only 3 of our squad? @warm wren

frail idol
warm wren
#

@crude ridge I dont know the issue if that is why you arent able to play. Should always try to be 4 players

teal tapir
#

Yeah @warm wren its a bug with many people it happened with one of my friends too

crude ridge
#

Rip

warm wren
#

The issue been reported, currently the team is sleeping and there is nothing we can do about it right now @teal tapir

crude ridge
#

We'll try in 50 min. @warm wren :)

teal tapir
#

I hope the issue is resolved soon! This one should be a fair competition unlike the crew challenge

warm wren
#

@crude ridge let me know how it goes

frail idol
#

Other one above

#

Engouh?

dusk sierra
#

Where is the crew

#

Like how do we like enter in crew challenge and how do we kick

night cloak
#

Please use #discord to report the users @frail idol.

frail idol
#

Some mod asked me to send it here btw

blazing saddle
#

@frail idol User was warned. Next time report in #discord.

frail idol
#

ok

earnest hollow
#

@blazing saddle bro I need help

blazing saddle
#

Yes? @earnest hollow

olive glen
#

@warm wren hello (●’◡’●)ノ
Can I ask you a question in PM?

warm wren
#

You can ask me here if it doesnt involve sensitive information @olive glen

olive glen
#

@warm wren do you have communication with the PMCO team? to send the issue directly?

warm wren
#

@olive glen we pass on reports manually for feedback when needed

olive glen
#

@warm wren the issue I want to report is the same as above in this channel. All players on the team can see the button except one. So they can not play matches. I can send screenshots, ID if needed

warm wren
olive glen
#

@warm wren thanks for your attention and help
( ͡ ͜ʖ ͡ )

night cloak
#

So, I contacted in-game support and told them about my situation: my account was linked to my Game Center account (iCloud email), and I deleted this email accidentally; it is now permanently deleted. Support keeps insisting on contacting said social media (in this case Apple), but Apple already told me the account is deleted. I find it very hard to believe that they provide no way to recover accounts in situations like these.

#

I provided all the necessary proof that I am the owner, including purchase receipts; in-game support always resorts to telling me to contact Apple.

#

They don’t . Nobody accidentally deletes their account when there’s several steps you have to go through and conformation prompts.

#

By accidentally, I mean that I forgot that such iCloud email was linked to my PUBGM account.

#

Well apple already tell you it's gone, I don't think there's a way to recover it

#

unless you have second social media or something linked

#

Once you delete your stuff it’s gone, not like they keep a data folder of everything like some companies do

#

I’m not arguing about Apple not being able to recover my account. I know it is gone. I’m arguing about Tencent being unable to provide me a way to recover my account.

#

It's not really Tencent fault, that's just how it works

#

My account data is not deleted. It is still in their databases. It’s intentional design to only be able to recover account when they’re guest accounts.

#

unless you login with guest then it's another story can be recover, if linked and that linked account is gone can't be recovered

quasi tendon
#

@warm wren week 8 los leones mission is broken... tried several times but I don't see any progress in the mission

night cloak
#

I believe the way it’s set up your account is technically with Apple, they can maybe get your name and stuff but that’s about it

maiden trout
#

@night cloak your account data wont ever be deleted but there isnt any way to link it back, let's see it as if you were in space on a tether and it was cut and you had nothing else to get back, you are permanently just going to be floating through the abyss

night cloak
#

I just wish they had such system where we could migrate account data more easily. But lazy devs are lazy devs.

#

I mean they do allow you to have paired another long in source

maiden trout
#

@night cloak yeah that's if u link it while you have access to iy

night cloak
#

Nobody really allows you to just say, you deleted your log in and migrate over, that’s an easy security breach

#

And it's your fault not them :)

#

Be careful next time.

#

They ask for a lot of data to prove you’re the owner. It just only works if you lost a guest account. @night cloak

crude ridge
maiden trout
#

It's in the top left @crude ridge

night cloak
#

@night cloak it is my fault, but that doesn’t mean that their account migration process is flawless and can’t be improved.

#

hmm

warm wren
#

The button is next to the start button @crude ridge

night cloak
#

He's trolling

maiden trout
#

@night cloak well maybe you shouldnt be going around and deleting things

crude ridge
night cloak
#

They don’t have that much data on you and what they do have I could pick up. Like if I found out your email and password I could tell discord I deleted the original email and now your account is mine. Guest accounts are designed to be temporary so those can be deleted and lost whenever

#

Omg it's the big text START @crude ridge

maiden trout
#

@crude ridge what are you trying to start ?

crude ridge
#

Pmco

maiden trout
#

Idk then

night cloak
#

@night cloak They ask for:

  • username
  • account creation date and time
  • last login date
  • purchase receipts
crude ridge
#

Qualification

night cloak
#

Purchase receipts is only a thing you have; no one else.

#

Pmco is set on schedule

#

I think that's for guest account

maiden trout
#

@night cloak you do realise that data could easily be copied especially if they have access to your email

night cloak
#

Yes, that’s what I’ve talking about...

#

Not for lose linked account

#

Guest accounts are not valid anymore

warm wren
night cloak
#

Linked account data is still in their databases. How is it any different?

#

In India only it said

#

@maiden trout I don’t think you’re following us.

crude ridge
#

@warm wren can't find it on my account...

night cloak
#

We cant join i guess?

crude ridge
#

Yeah I have the same problem @night cloak

maiden trout
#

Honestly just going to say it now, we cant do anything about your lost account, all you can do is talk to customer support on the game. Please take this conversation to #pubg-mobile @night cloak

warm wren
#

@night cloak if you have successfully registered on the PMCO website and received both confirmation summary email and in-game mail (with instructions) and do not see the “Sponsored Match” button still, please email (PUBGMOBILE_ESPORT@Tencentgames.com) the issue. To let you know that this issue has been reported to the esports team and currently we are waiting on a response to address the matter. We apologise that is causing inconveniences.

night cloak
#

Well he's right none of us can help here all you can do is contact them if they says the same thing it's gone

#

Talking to customer support won’t do anything, unfortunately. That’s the reason why I came here; to find other potential solutions for my issue.

#

@warm wren I sent I hope they can solve it quickly

maiden trout
#

Well you think non devs are gonna be able to help you more than the devs/customer support that have direct contact with the devs?

night cloak
#

Sometimes customer support isn’t the smartest.

#

Nope. It’s the with just about every site. If you delete your email it’s gone . Discord does the same. Delete the email, try to log in and it won’t work

#

One can’t ever be so sure.

foggy pawn
#

Hi my problem is someone hacked my account and used on my game cheat programs and you blocked my account Can you solve my problem I am very upset Please help me in capturing possible

night cloak
#

Customer support work on scripts, they can only say and do what they’re given

#

@foggy pawn nobody can help you with that

warm wren
#

@crude ridge If you think that you have successfully registered on the PMCO website but did not receive in-game mail (with instructions), please make sure to check that you have submitted the correct information on the summary confirmation email. If there is a mistake on the information for one of the teammates, most likely this is the answer/reason why the “Sponsored Match” button is not showing for your team. Please, email (PUBGMOBILE_ESPORT@Tencentgames.com) the issue and we apologise that this is causing inconveniences.

night cloak
#

Anyway thanks for the attempt to help. I guess I’ll have to start from scratch.

#

Good luck

foggy pawn
#

Tencent never help us

night cloak
#

I hope you not lie, because there's a lot of people saying my account got hack and that hacker using hack on their account, when they literally the one who hacking

vapid dock
#

Rip, New way to disconnect

night cloak
#

You’re internet is weak

vapid dock
#

I checked

night cloak
#

Just reset it

foggy pawn
#

Dear brother, they accuse us of theft and accuse us of lying. I make a lot of purchases on my account and do my best to keep my game level and progress to the best. Why is that so I will literally send a complaint to my LightSpeed ​​brother? I hope you will cooperate with us to solve our problems. Your reply to this message

raw bone
#

Restart

night cloak
#

@foggy pawn so many people lie , making payments doesn’t mean anything.

vapid dock
#

Its fine, but its fun to teleport through map until i ged disconnected

night cloak
#

You can buy a game and still cheat in it

vapid dock
#

U can even die in air with hing ping

night cloak
#

Ok

#

please help my account was stolen by someone

#

That’s not our problem

foggy pawn
#

My dear friend, I don't lie, I speak honesty

night cloak
#

We have no proof of that , everyone tells the same story and so many aren’t true

glossy sable
#

If you don't need further support, move to a discussion channel.
Further cluttering will result in a mute.

foggy pawn
#

You have no authorized rank to speak

night cloak
#

Nobody here can get your account back,

#

You’re asking on something that we’ve addressed enough times

glossy sable
#

@night cloak Can you develop on that?

foggy pawn
#

Doesn't mean I was blocked my account can not be retrieved There are a lot of cheaters are using paid nest and I have proof

glossy sable
#

@foggy pawn Haven't you been answered already?

night cloak
#

Paid nest ?

warm wren
#

PMCO Frequently Asked Questions: -

Q: My team signed up for PMCO Fall split, my team did not get the confirmation email yet?

A- If you have successfully registered on the PMCO Esports website before the deadline (22nd August) you will receive an in-game mail titled “PMCO Fall 2019 Registration Success”. Please, be patient as the system is dealing with thousands of teams. If you did not receive an in-game mail by 29th August then please email the website support – (PUBGMOBILE_ESPORT@Tencentgames.com) with information regarding your Crew Name and the email that was signed up with.

Q: My team signed up for PMCO Fall split, but we noticed one member of the team mistyped his character ID. What to do?

A- Please, if you have not contacted the support yet from the PMCO Esports website, then please email (PUBGMOBILE_ESPORT@Tencentgames.com) with the old and new Character ID identification of the player that mistyped that information, in order to state your case. Please do not repeat questions regarding mistyped character ID in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to correct mistyped character ID), hence why we ask you to email the esports PUBGMOBILE team.

Q: My team signed up for PMCO Fall split, what are the rules, the point system and how does qualifiers work?

A- Refer back to the PMCO Esports website (https://www.pubgmobile.com/esports/) and download the rulebook. Please, read carefully what is written and instructed in the rulebook for PMCO Fall Split qualifiers and group stages.


frail idol
#

what?

warm wren
#

Q: My team signed up for PMCO Fall split, and we received the in-game mail, but do not have the “Sponsored Match” button showing. What to do?

A- If you have successfully registered on the PMCO website and received both confirmation summary email and in-game mail (with instructions) but do not see the “Sponsored Match” button still, please email (PUBGMOBILE_ESPORT@Tencentgames.com) the issue. To let you know that this issue has been reported to the esports team and currently we are waiting on a response to address the matter. We apologise that this is causing any inconveniences.

Q: My team signed up for PMCO Fall split, and we did not receive the in-game mail and we do not have the “Sponsored Match” button showing. What to do?

A- If you think that you have successfully registered on the PMCO website but did not receive in-game mail (with instructions), please make sure to check that you have submitted the correct information on the summary confirmation email. If there is a mistake on the information for one of the teammates, most likely this is the answer/reason why the “Sponsored Match” button is not showing for your team. Please, email (PUBGMOBILE_ESPORT@Tencentgames.com) the issue and we apologise that this is causing any inconveniences.

Sponsored Match Location -

Upper section: The location button of the "Sponsored Match".
Bottom section: The starting screen for PMCO Fall Split 2019 Qualifiers - Countdown timer is located bottom left trailered to the country's timezone.

night cloak
#

@glossy sable my facebook account was stolen and so I can't login

open star
#

Pls help.. can't login without vpn

glossy sable
#

@open star We do not recommend using VPN.
What country are you in?

open jackal
#

hola muy buenas noches soy jugador de pugb en emulador tengo un problema el emparejamiento de primera persona no sirve

open star
glossy sable
#

@open jackal english only, please.

grizzled raft
#

@open star careful if u play with vpn on u will get banned

#

Cuz it happens to me

open jackal
#

@glossy sable hello very good night i'm a pugb player in emulator i have a problem first person pairing doesn't work

glossy sable
#

@open star We do not recommend using VPN.
In Bangladesh, there seems to be an issue with the ISPs. Try switching ISPs.

open star
#

all of the pubg mobile players in Bangladesh having same issue ... Either we use vpn to login or we need to forced go to the the login page n then connect

desert thunder
#

I want my account blocked on Twitter

gleaming abyss
#

@warm wren can i change my name during pmco?

open star
#

How do I change ISP??

glossy sable
#

@open star Not all, some don't need VPN
It's an issue with the ISP.
If your only way is using VPN, use it, but remember it's risky.

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @night cloak.

open star
#

How do I change my ISP??

midnight valve
#

Isp= internet service provider
Thanks me later

warm wren
#

@gleaming abyss all information to player name and tags are stated in the rule book on the PMCO Esports website

open star
#

Oh ok

desert thunder
#

I want my account to be blocked from Twitter

glossy sable
#

@desert thunder what do you mean?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @open jackal.

desert thunder
#

@glossy sable Please disconnect from Twitter

glossy sable
#

You can't "unlink" a social media account from your game account, @desert thunder.

desert thunder
#

@glossy sable My account has been stolen, I have access to Facebook, my access via Twitter should be blocked

glossy sable
#

You can block but not unlink.
Contact the in-game Customer Support, and use those exact words:
Revoke access to the Twitter account.

desert thunder
#

@glossy sable

the game does not help and I can not reply to my emails

glossy sable
#

Not email, in-game Customer Support.

desert thunder
#

@glossy sablein-Game support can not do nothing

glossy sable
#

@desert thunder They can, did you try?

desert thunder
#

@glossy sable yes

glossy sable
#

What did you ask them?

desert thunder
#

Revoke access to the Twitter account.

glossy sable
#

And?

twilit sand
#

One has linked his Gmail account to my pubg account and I want to cancel the Gmail link

desert thunder
#

@glossy sableautomatic message that says social media link cannot be deleted

glossy sable
#

@desert thunder Send a screenshot.

vagrant onyx
#

@twilit sand you cant cancel gmail link

glossy sable
#

@twilit sand Secure your other account.
Ask the in-game Customer Support to revoke access to the Gmail account.

vagrant onyx
#

but there is a way to revoke access to gmail

twilit sand
#

Someone else's Gmail account I don't know

glossy sable
#

Read my message again.

twilit sand
#

I contacted customer support 6 months ago and did nothing

glossy sable
#

Ask them again.

storm flumeBOT
#

Please refer to subpoint 6.2 in #481198147478224896 for further information, @twilit sand. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

desert thunder
glossy sable
#

@twilit sand
Use those exact words:
Revoke access to the Google Play Games account

#

@desert thunder What did their message say?

desert thunder
#

@glossy sablesocial media account cannot be deleted

glossy sable
#

@desert thunder Because you didn't do what I told you.
Close the conversation and open a new one, and use those exact words.

desert thunder
#

Okey ?

twilit sand
#

But always the automatic response that responds

glossy sable
#

@twilit sand Did you use those exact words?

twilit sand
#

I'll try what you said

desert thunder
#

@glossy sablewhat should I do

#

?

glossy sable
#

@desert thunder Do what I said?

desert thunder
weak zealot
#

Hey does anyone know when next new beta

glossy sable
#

@desert thunder What does that translate to?

#

@weak zealot Keep an eye on #beta-news.
It will open when the next Beta releases.

desert thunder
ebon crystal
#

hello uh

#

any mod here

glossy sable
#

@desert thunder You're not doing what I told you.
You can't unlink.
You have to revoke access.

#

@ebon crystal How may I be of assistance?

ebon crystal
#

Hi uh i just wanted to clarify smth regarding the report function

glossy sable
#

Yes?

#

About your story in #pubg-mobile, no, you won't get banned for that.

ebon crystal
#

oh

desert thunder
#

@glossy sablewhat are you telling me how to do it?

ebon crystal
#

so like multiple ppl reporting wont mean a ban?

midnight lily
#

Hi support pubg I want to understand I did not do anything and you banned my personal account because I am using hacker I do not use any program Million Roses
Also not used and you broke the ban on him, what about us?

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @midnight lily. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

glossy sable
#

@ebon crystal Reports are being investigated on manually.
That's why it takes a lot of time to ban actual cheaters, because of the excessive reports.

ebon crystal
#

yea i find it frustrating that people report for nothing

desert thunder
#

@glossy sablewhat are you telling me how to do it?

midnight lily
#

The difference between me and Million Roses is that he plays in the iPad and I'm playing in the emulator

glossy sable
#

@desert thunder Open a conversation with the Customer Support, and ask them to *Revoke access to your Twitter account.

midnight lily
#

I want a solution now that I was banned from two weeks and did not contact you for reasons related to me

glossy sable
#

If you had a 10 year ban, we can't help you here.
Complaining here will just get you muted, @midnight lily.

turbid saddle
#

Hello

#

I need help

midnight lily
#

Why if you untangle the ban on
Million Roses

glossy sable
#

@turbid saddle Yes?

turbid saddle
#

I finished a mission for rp but now its gone

violet mural
#

hello

#

I have a problem and I hope to solve the problem as soon as I have taken that for lO years and I want to restore the account together I know I do not play any kind of fraud and I hope you cancel the lock on my account and as soon as possible and I hope to respond because I was wronged in This account has been paid on the account more than $ 2000 Please recover my account and look at my case again And support PPPJ Mobile We are playing the game for entertainment and laughter and not to ruin the game. Please look at my case and retrieve my account as soon as possible

glossy sable
#

If you feel the ban was unfair, use the File Claim option, @midnight lily.
It's your only option.

violet mural
#

answer to me plz help me

glossy sable
#

@violet mural We can't unban you here.
Use the File Claim option if you feel the ban was unfair.
Complaining here won't change anything, it will just get you muted.

turbid saddle
#

I finished an rp mission but its gone for no reason

violet mural
#

where is file claim ?

glossy sable
#

@turbid saddle What do you mean by "it's gone"?

@violet mural Yellow button on the ban message.

turbid saddle
#

I didn't took the reward

#

And sorry for my English

glossy sable
#

If it's a daily mission and it expired, there's nothing you can do about it, unfortunately.

turbid saddle
#

Its from week 7

midnight valve
#

What was the mission

desert thunder
turbid saddle
#

To drive a vehicle 30.000 meters

#

Or something like that

glossy sable
#

Other issues, @desert thunder

@turbid saddle Was it a weekly mission or daily mission?

midnight valve
#

Do u have royal pass cuz its a rp mission @turbid saddle

turbid saddle
#

It was weekly mission

desert thunder
glossy sable
#

@desert thunder Other issues, until you get "revoke access".

turbid saddle
#

Yes

steady idol
#

hi all I need help

glossy sable
#

@turbid saddle Do you have the paid RP?

turbid saddle
#

No

glossy sable
#

Then it's normal you can't redeem it, it's a paid mission.

steady idol
#

My account has been banned for 10 years

glossy sable
#

@steady idol We can't help you here.
Use the File Claimoption if you feel the ban was unfair.

desert thunder
glossy sable
#

Go on until you get it, I said

safe lily
#

Yo anyone know what to do about blatant hackers not being banned

#

I couldn’t kill a guy

#

I shot him and kept gettting hit markers

glossy sable
#

Did you report them?

safe lily
#

It took me 63 afk shots to kill someon

#

Yep and contacted devs and got no response

#

I’m gonna quit pubg at this point

glossy sable
#

It takes time, and you won't get a response on those.
Keep reporting them.

safe lily
#

It’s ridiculous

#

I try to record videos and I encounter hackers every game

#

Na is an awful server

night cloak
#

@glossy sable when they will help us

#

Can we join pmco tomorrow we cant see Sponsored Match button

glossy sable
#

Read through the pinned message about PMCO, @night cloak.

night cloak
#

I already read it I sent an e mail

#

İm waiting their answer

glossy sable
#

they're the only ones that can help you if reading the pinned messages didn't help.

twilit sand
glossy sable
#

@twilit sand Go on

twilit sand
#

@glossy sable

night cloak
#

They will play 24 match but we wont so it wont ve fair

glossy sable
#

@twilit sand Contact them again until you get the right thing.

desert thunder
#

I can't

glossy sable
#

@desert thunder @twilit sand
Try to get the conversation as close to this as possible.

#

@night cloak There are three reasons for the issue:
1 - You have recently switched your operating system, either android to iOS or iOS to android. Simply switching back will solve the issue.
2 - One of your linked social media methods were revoked, either you mistakenly did it from your social media settings or you asked customer support to revoke it for you.
3 - If your login methods are either WeChat or VK, you'll need to install the apps manually on your phone, in order for them to show up on linked social media settings.

night cloak
#

Why am I getting tagged -_- by dyno for emulator something

glossy sable
#

Wrong ping 😬

#

My Discord broken sorry

midnight valve
#

If we Revoke Pubg From Our Facebook Account settings will i get unlink and Can we Link another account after that? @glossy sable

night cloak
blazing saddle
#

@midnight valve No. Revoking access removes the login method.

midnight valve
#

That means I cant add another account after revoking? @blazing saddle

cosmic gazelle
#

Waiting in Solo is 5 minutes and I wait for 3 4 minutes since past 2 hours but not getting matched in Asia..and if I get matched,I get 140+ ping

blazing saddle
#

@midnight valve No. For example if you revoke access for facebook, you cannot use facebook as a login method any more.

bleak swallow
#

Hi

midnight valve
#

Alright

bleak swallow
#

Can somebody help me?

midnight valve
#

Sure go ahead and ask

bleak swallow
#

I want to report an attempted scam from a pubg mobile user

glossy sable
#

On what platform, @bleak swallow?

bleak swallow
#

In-game pubg mobile

midnight valve
#

On voice chat?

bleak swallow
#

Text

midnight valve
#

Hm what type of scam

bleak swallow
#

Free uc and skins, if user provides login to provided link

blazing saddle
#

Report it to the ingame customer support, @bleak swallow.

glossy sable
#

@bleak swallow Report them in-game.

midnight valve
#

Report him ingame

#

Lol we all said same at same time

glossy sable
#

@midnight valve Don't interfere with staff, you have been warned several times already.

midnight valve
#

I didnt saw u guys typing i replied at same time i didnt knew u guys were typing the sametime @glossy sable

bleak swallow
#

Alright, thank you. Much appreciated

#

@glossy sable sorry, didn't find any other way

glossy sable
#

You're welcome, @bleak swallow GWloopyGok
Send them screenshots, and whatever can serve as proof.

maiden raptor
lucid token
#

Does PUBG MOBILE have anti-cheat program i think they not.

#

Every game is cheater

glossy sable
#

@lucid token Report the cheaters in-game.

hybrid forge
#

which weapon i need to complete the quest in Los Leones (week 8)

glossy sable
#

@hybrid forge You need an AR:
AKM / M762 / M16A4 / SCAR-L / M416

hybrid forge
#

okey i did, but it didn't count it

#

i change the server,... install the game new, repair the game

#

i have 2/12 kills, but i play a game right now with 5 kills with a scar

night cloak
#

I accidentally knocked out my teammate with a grenade would I lose merits?

#

He got killed by other people would that still counts as loosing merits, I’ve been warned several times for killing teammates and I don’t want a stupid mistake to make me get banned.

glossy sable
#

@hybrid forge Report it in-game and in #555492558428700682, it seems to be bugged. You're not the first.

@night cloak Ask away?

@night cloak If you didn't kill them, nothing to worry about.
And you can't be banned for team kills.

night cloak
#

But it said if I kept on killing teammates I would go up to a 7 day banned. @glossy sable

glossy sable
#

@night cloak That would be a whole lot of team kills.
And it's a suspension, not a ban.

vapid kernel
#

Why people In my room can't send invite to there frindes

night cloak
#

Oh, okay.

gritty spade
#

Can suggestions be made here I would like to suggest changing pick up system so that you could set up different pick up numbers for different maps this would be very useful especially with ammo and scopes based on the map

glossy sable
#

@gritty spade That's a very good idea, noted ✅ GWvickyNueWink

junior plover
#

Guys help me please my Facebook account was hacked and the hacker log in to pubg and connect my account to his google play account!!! I am unable to unlink the google play account..
I tried to contact customer service no one respond (auto reply messages)
And this problem has been with me since 5 months and no one respond no one has solved this problem:)

night cloak
#

@blazing saddle

glossy sable
#

@night cloak We can't help you about banned accounts.
If you feel the ban was unfair, use the File Claim option.

@junior plover You can't unlink accounts.
Ask them to revoke access.

night cloak
#

my friend using hack. he is seeing every people. he wasnt using before. i deleted him but i played him 5 matches but i didnt get ban. when i get ban?

#

I wanted to make sure he cheated so i played 5 matches and deleted him

glossy sable
#

@night cloak If no one replies it's that it's been denied.
We can't help you here, complaining won't change anything.

night cloak
#

@glossy sable

junior plover
#

@glossy sable customer service is not really customer service, they are not real people ( auto reply messages) and every time i talk to them they end up my conversation and ask me to rate the service 🙂

So how can i ask them to revoke access if their is no real people respond!!???

glossy sable
#

@junior plover Use those exact words, else you will get ignored.
Revoke access, not unlink, not delete, no remove, not anything else.

night cloak
#

pidaras help me

glossy sable
night cloak
#

idi nahuy

#

бляяя

glossy sable
#

@night cloak English only.

night cloak
#

look at the top

#

@glossy sable

junior plover
#

@glossy sable so i send them some pictures from my email (purchasers ) as a proof..
They will respond to me or not?

glossy sable
#

@junior plover Yes.
And that's a human, by the way.

junior plover
#

Purchases*

#

how much do they take time to respond???

glossy sable
#

It depends.
If you did everything and are just waiting for the confirmation, it can take up to a few days.

humble mantle
#

How much to fill this lucky ?

#

Help please

junior plover
#

@glossy sable pubg korea has added an option in the settings that let the people link or unlink any account they want.. does the official pubg will add it? We really need this 😔

glossy sable
#

@junior plover Not likely.
It has been disabled to prevent account trading/selling.

humble mantle
#

@glossy sable help me

scenic crypt
#

All players wanted cheaters to find a solution for us

junior plover
#

@glossy sable we really need this option because the customer service isn’t really customer service in this game.

void pine
#

@junior plover Can't believe customer support actually replied to your enquiry

slender sky
#

@glossy sable how to report hacker at training

timid flax
#

vergonhoso o que esta acontecendo com o PUBG Mobile no Brasil, ceio de Hackers

#

vamos dar mais atenção pra comunidade

hybrid forge
#

@timid flax only english here

timid flax
#

shameful or what is happening with PUBG Mobile in Brazil, Hackers supper
let's pay more attention to the community

night cloak
#

@timid flax Dude... like eat my as2

storm flumeBOT
#

Hello, @timid flax!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

rustic crater
#

Are stopwatch spawns random?

gritty spade
#

Achievement suggestion win game by blowing up the last enemy with a car while your in it

polar jasper
#

I need help.

#

So im in week 7 and i completed all the missions and got my weekly elite crate with 2 free lvls as usual if i buy the ticket now? Will it unlock the new weekly elite crate with the mask and free 2 levels along with week 8 missions? Or do i need to wait until next week and by that time i wont be able to get it.

pearl forge
#

Reporting hackers officially does nothing

polar jasper
#

Go away man

pearl forge
#

Shh, you're a random.

coral maple
#

Please help me my ms jumping from 120 to 890

#

I can't even play TDM

night cloak
#

i don't think that there's a fix to it, try reseting wifi router i guess?

coral maple
#

Ahhh game of the year 👌

night cloak
drifting pollen
#

Hello, update on Emulator 8Mo ?

storm flumeBOT
#

Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @drifting pollen.

drifting pollen
#

ty

night cloak
#

🍻

#

That might be issue from server side. You can try after some time @night cloak. From which social media account are you trying to log in?

#

Try playing the game at the different time because ping issues are caused due to heavy traffic in the server so that may help @coral maple @night cloak.

#

@night cloak I have tried all social accounts and nothing works

#

Is the game banned in your region?

#

and when it started to happen?

#

wait i think am i know where is the problem

arctic hamlet
#

I have been banned for 10 years for no reason

#

i need to know why i get banned

#

AlectRona is my name in the game i wanna some one to check it out and tell me why

night cloak
#

Please fix "Sponsored match" button quickly @night cloak

arctic hamlet
#

hey @night cloak

night cloak
#

What is the new 8 MB patch about?

molten pier
#

Does anyone know what the 8mb update about?

night cloak
#

@arctic hamlet contact in-game support. File claim. Ban related issues not handled here.

round flax
merry sonnet
#

ban this hacker pls

#

using aimbot, autoheadshot when i saw,he killed 16 or 17 ,elite rp player , paid hacks

night cloak
#

@merry sonnet Is this a problem to send here?

round flax
night cloak
#

You just have a crappy phone.

round flax
#

@night cloak that’s no good

night cloak
#

What phone you got?

round flax
#

13000 phone iOS max 256gb

#

Xs Max

night cloak
#

That’s a huge lie, lmao. My brother has the same exact thing and he doesn’t lag at all without no Wi-Fi! He uses mobile data!

round flax
#

I’ll send you ss of my iPhone if you want lol but I use WiFi and data

night cloak
#

@merry sonnet

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to #481198147478224896 6.1 for further instructions. The following information is required:

  • Username of the player you wish to report.
  • Evidence in the form of screenshot(s) and/or video(s).
thorny crater
#

Yee

woeful smelt
night cloak
#

Some good hacks!~ pubgm_LUL

#

You’re going to get the ban hammer my friend if that’s your hacks!~

woeful smelt
#

I hope you become PUBG MOBILE without hacker

#

In the new hacker the player disappears

shrewd glacier
#

please ban this hacker

night cloak
#

Please send the link to customer service. We do not take actions against hackers here @shrewd glacier.

#

@woeful smelt ^

#

If you have entered wrong information. There is nothing we can do about it @night cloak.

storm flumeBOT
#

Please refer to subpoint 2.9 in #481198147478224896 for further information, @arctic hamlet. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

shrewd glacier
#

where can i find the customer service? @night cloak

jagged portal
#

hello guys

shrewd glacier
#

@jagged portal how r u

jagged portal
#

how can i remove 18 years old message its so annoying

#

i have 22 yrs old and i choose it by wrong

night cloak
#

@shrewd glacier
FAQ 6.1 - How can I contact the customer service?

You can contact the customer service via the game settings. Navigate to the game settings from the main menu and scroll to the bottom-left of the Basic section.

storm flumeBOT
#

You can contact the customer service via the game settings, @shrewd glacier. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

night cloak
#

Unfortunately you cannot remove it @jagged portal.

#

@night cloak ...

#

👆

#

Are you on Wi-Fi @night cloak?

#

yeah @night cloak

#

@night cloak ...

#

Try switching to cellular data to log in and then you can use Wi-Fi again in the lobby. @night cloak

upper ocean
#

I got 18 kills in los leones but its still 0/12

#

8 with an ak and 10 with a m416

hybrid forge
#

same problem

upper ocean
#

: /

formal anchor
#

How many teams will qualify for the fall split from pmco qualifiers ?
Region -South Asia

open oracle
#

@formal anchor rn,
Top 100 i think from in game qualifiers

jolly swift
storm flumeBOT
#

Hello, @jolly swift!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.

sick shale
#

Will i get any valuable reward if i completed all maps in global treasure hunt event except ERANGEL

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @formal anchor:

:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.

night cloak
#

Please react to current report in #555492558428700682 so that it will get fixed @hybrid forge @upper ocean.

#

Language @tall mulch.

night cloak
#

How could someone get unlimited room cards?

#

@night cloak

#

Any type of sponsor ship for scrims/tournament hosters?

#

You cannot get them unless you are in pubgm official content creator program or you state specific reason why you want them @night cloak.

rapid osprey
#

I got An Update Of 8.37MB Can Anyone explain me ..what Update was that??

hybrid forge
#

Why an Update with 8MB?

velvet vault
#

I also got an update of 8mb

kindred zephyr
#

Do we get permanent outfits or gun skins on completing global treasure event?

rapid osprey
#

@hybrid forge may Be added New Glitchs..😅🤣

hybrid forge
#

xd

#

@rapid osprey 🤔 😆

night cloak
#

I’m apart of a sever called Mobile Infantry Pro Leauge Tournaments that host scrimmages and tournaments

#

Maybe new cosmetics @rapid osprey.

hybrid forge
#

please fix this bug with the quest in week 8 [Battle Pass]

night cloak
#

That’s why am in need of unlimited room cards, since we have issues with getting room cards

thorny juniper
#

Question, whats new on the small 9mb update

hybrid forge
#

Maybe new cosmetics

night cloak
#

I will let you know if it is possible, thank you @night cloak.

#

Thank you!

#

You could also refer to @wild elk @uncut basalt or @keen ocean

#

Please react to the current report in #555492558428700682 so that it will get fixed @hybrid forge.

agile nacelle
#

My phone has gyroscope sensor but gyro doesn't work in game help!

night cloak
#

Noted @night cloak.

#

Which device are you using @agile nacelle?

rapid osprey
#

@night cloakLol 😅🤣 No Use Of It..whenever i Open Creats i get Silvr frgmnts ..

agile nacelle
#

@night cloakmoto g4 plus

night cloak
#

Very appreciated, thank you!

sick shale
#

Will i get any valuable reward if i completed all maps in global treasure hunt event except ERANGEL

night cloak
#

I’m actually a member, it would be best if you would contact @wild elk @night cloak

#

My apologies for not clarifying

dapper scarab
#

Add option to turn off aim acceleration

analog mirage
#

Hello

#

Why this mission need 1000 day for complete? Clan training

fervent dock
#

can gfx tools cause ban

storm willow
#

Guest login locked for Indian region alone🤔 why ? Any reason

#

@lime juniper ^

misty tendon
#

I use vpn for special items i will take ban or not

storm willow
#

VPN not recommended

night cloak
#

@fervent dock yeah

misty tendon
#

Yes or no

lime juniper
#

No official reason for this.

storm willow
#

Doesn’t look fair

fervent dock
#

@night cloak i got 10 years 😂 😂 😂

distant escarp
#

Hi, anything on the 9M hot fix?

rapid osprey
#

Kill 2000Enemies With AR..When We play In Other sever and we kill enemies Its Not getting Count..

fervent dock
#

anyway quit this game cheaters are everywhere

quiet oxide
storm willow
#

Passenger 😂

fervent dock
#

i met a lot of flying players

#

@quiet oxide they are afk

storm willow
#

Look at the wins, avg traveled

fervent dock
#

@storm willow an old method to get squad or duo wins title😂 😂 😂

storm willow
#

How?

gritty spade
#

That just goes to show you we have been doing it all wrong 😂😂😂

desert thunder
#

I want to block the Twitter link

storm willow
#

Waht link?

#

you mean you want to unlink twitter @desert thunder