#questions
1 messages · Page 570 of 1
Ok
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@night cloak Do not remove it alone will not support.
I need to make a new facebook acc because my another acc is linked to facebook
You can link to Twitter too.
@lime juniper Hello !
Excuse me if I bother you, but I have some individuals that are worth the money
ban no money
Don't ping administrators for that.
If you want to report a hacker, report them in-game.
yes
Hello, @muted condor!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
I gave them a report but
Then you're all good.
There are 2-3 hackers in each looby
Report them too, then.
Ty @glossy sable i just linked my account and my progress is still here
@dapper cargo 
You're welcome!
yes, but in the lobby you cannot report them only if they kill you
@muted condor If you have their usernames you can.
If I may ask why are the guest accounts being deleted
@novel maple
I still need your team leaders mail address of the pmco registration! Please accept my friend request!
pubg like sleeps like you see tomorrow, the day that this game gets like cs.go
@tepid tartan To prevent using hacks though guest accounts, basically.
Ah
My account was blocked for 10 years by mistake, what should I do to unlock the account?
Use the File Claim option.
i met a player in a random match and became friend with him. played 15 match. and he said to me i can see all people in the map. and i deleted him. will i get ban? i really dont know he is using hack.
Will i be banned ?
Did you report them, @night cloak?
Teaming up repeatedly with cheaters leads to a 10-year ban.
And you should report them.
Wow so you say i will be banned?
If you repeatedly do that intetionally @night cloak
When's the next crew challenge btw?
i really dont know he is a cheater, he just see players. not aimbot vs vs
Does PUBG ever respond to report requests?
Depending on the report, yes they do
You cannot switch back to global version, @gilded path.
how do i recover my account now?
can you send me the vietnamese version link
from where i can download it
@gilded path your acccount was openend once in VN version so you cant turn back to global
please know that we only provide support regarding global version you can take this conversation into #chat please @gilded path @kind sage
Teaming up with a cheater leads 10 years ban? or someone says 7 days. and the other one says ranks frozen.
Which is true!
It will always lead to rank freeze while 10 years and 1 week depends on the frequency of teaming up with hackers and other factors @night cloak
first time i teamed up with a cheater and i did not know he is using hack.
now will i get 7 days ban? or rank frozen?
what will happen to me
So were you banned? If not dont worry it shouldnt ban you until you add them in friends and do everything intentionally @night cloak
Whatever will happen wil be shown to you, dont worry
moderators help me
😐 @night cloak i did answer
You will be banned if you continually team up with the same cheater and it gets detected, when banned your rank isnt frozen its reset, if you are not teaming up on purpose then dong worry @night cloak
Eventhough i am not a mod
The ban for cheating is not 7 days but longer prob the 10 years
@night cloak you dont need a moderator, we have answered your question just as they would
im n ot cheater i just ask what will happen to my account
Nothing, as said above, if you are not playing with him more after that match you are fine @night cloak
@night cloak nobody in this server knows that, the staff is not affiliated with tencent
thank you
No prob
Hey guys how do we get all the weekly activity rewards? Via daily missions
hello, i'd like to talk to a support agent please
Theres one at 250 points and next at 400
@hearty wraith every mission gets you somepoints go to total of 250 to collect
I've played since morning and still haven't hit 250
@spring void all missions are completed
There are new ones daily
So that's for an entire week?
Correct
@harsh anchor hello, i'd like to talk to a support agent please
Np
@grave summit what is the issue?
Once you complete a mission it will give you around 20 points to collect collect those and once you complete enough you will be able to click it and collect the rewards @hearty wraith
Oh nvm it didnt scroll down
@spring void i believe u cant help me, but thanks
Dont ling community team @grave summit
@grave summit and please dont ping community staff, mention your issue i will help 😀
@grave summit What is your issue?
@spring void okay my issue is that i've been banned since s6 for using GFX tool, 10 years of ban... which is so stupid
bcz 1 i didnt know it was illegal, and 2 10 years is just silly
That's against the tos you decided to use gfx nothing can be done @grave summit
hi
my name is ayob and i got banned 10 years
first of all i want to thank you for this great game ^^
i respect your decision by ban me for 10 years
but i belive i dont deserve it ! WHY ?
i play from emulator and i share my PC with my family ...
sadly one of my brothers download a cheat for pybass the emulator but i didint know till i got banned
First i was thinking this a big mistake from pubg security ! but after i told my brother he admit that
he download a cheat for bypass the emulator .
i hope you read my message and understand me and return to me my account -- ...
my pubgm on emulator isn't installing what should i do?
@grave summit well you broke the rules and got punished for it, what's stupid about it?
i didnt hack
@vale kindle get emulator role from #613267301243944960
can someone private msg me?
@waxen yew We understand but rules are rules, you cheat you get banned.
Have a nice day :)
@grave summit Use of unauthorized third party apps such as GFX Tools is a bannable offence.
@grave summit when you click "I agree" you have agreed that you read the tos and that you agree to them, part of the tos is not using third party apps which gfx tools are a third party app
Staff here will not be able to help you regarding banned accounts as they are not affiliated with tencent @grave summit @waxen yew
@glossy sable well it doesnt say on the instructions thaz it is a 3rd party, im not a developper, how can i k kw
know*
@grave summit GFX Tools are not allowed, it is clearly stated.
@grave summit any app that is not pubg mobile is a third party app
@glossy sable yeah i got this statment after i got banned
@grave summit it was in the rules that you agreed to follow.
Please move to another chat, you were banned and we cant do anything else here @grave summit
the problem is my brother use the cheat with his account and we share same PC but he the cheater didint got a BAN but me got the ban !
@grave summit might wanna watch your language.
Lmao 😂 you do realise cursing wont help you get unbanned @grave summit
@maiden trout please do not interfere, thanks.
If you want to be unbanned I can help you in my dms @grave summit
@waxen yew you get banned wether you use cheats intentionally or not
is there anybody can i contact them to help me ?
i didint use a cheat its like my account got forced to this third party
@waxen yew The problem is you used cheats, that's all.
We can't help you, be a big boy and bear the consequences of your acts.
@spring void hey can you help me with this?
@spring wave #activities
@strange obsidian What is your issue?
@strange obsidian You will have 3 matches today and 3 others tomorrow.
Where do I join matches from?
From the Crew Challenge, it serves as Preliminaries.
Ohh ok @glossy sable thanks for the support
You're welcome :+1:
guys all the excavation sites got removed?
No, they haven't been.
is that true Guest mode is going to be closed?
i don't see any official news from official page and twitter
@quasi dome Maybe it is, I last saw it yesterday, haven't played since then.
Wat
Here is a reminder that we are going to discontinue support for guest login from August 31, 2019, 23:59 IST, and want to make the transition seamless for you. Please navigate to the Linked section of the game settings and click on the + icon. After that, choose the preferred login method and complete the process to migrate your guest account to the new login method.
@oblique owl /\
Emulator stuck at 98% plz help
@north flume Please move to #emulator-support in the future, as this channel is intended for PUBG Mobile support only.
FIX EMULATOR STUCK
FAQ 4.4 - How to fix installation freeze at 98%?
Disable your antivirus software before installing Tencent Gaming Buddy.
@oblique owl is that true Guest mode is going to be closed?
Read this.
https://discordapp.com/channels/393088095840370689/481197473403240451/616134636342476800
@quasi dome guys all the excavation sites got removed?
The event ended.
@spring wave Wat
Do you need assistance?
@north flume Emulator stuck at 98% plz help
For emulator issues, go to #emulator-support. Refer to the bot message below.
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @north flume.
thank you bro @glossy sable , will KOREA and JAPAN version close guest mode too?
@oblique owl We provide support for the Global version, so I don't have any information on it.
I would suggest following the KRJP Twitter account.
You're welcome 
can you fix the server?
if the event has ended is there a way to get golden compass
So after the new update when you mark "enemies ahead" it marks a little bit right,
I thought that it will be fixed soon but till now it's there ,
#555492558428700682 @here
Hello guys, can anyone help me solve the problem of not finding regional exclusive items anymore?
Mena exclusive items are not in the shop section of the game how to fix it? I tried reinstalling
It’s like the game does not know where I am anymore
I registered our team for the PMCO and have not received any confirmation emails or direction as to how and when we will begin play. Please help
@night cloak can you fix the server?
No I can't "fix" the server. It doesn't need to be "fixed" as far as I know.
@quasi dome if the event has ended is there a way to get golden compass
Yes, those are two different events.
@open oracle So after the new update when you mark "enemies ahead" it marks a little bit right
Did you upvote it in #555492558428700682? It will be fixed soon, it's just that the fix patch isn't out yet.
@amber walrus Hello guys, can anyone help me solve the problem of not finding regional exclusive items anymore?
I'm not sure to understand what you byMena exclusive items are not in the shop section, can you develop?
@leaden pagoda I registered our team for the PMCO and have not received any confirmation emails or direction as to how and when we will begin play.
If you submitted the registration form successfully, there's nothing to worry about. You will get the email soon. You can start the Crew Challenge, the first part started yesterday and finishes tomorrow. It counts as Preliminaries. For further information, refer to the pinned message.
Every region has a specific limited time item available every now and then correct?
The middle east exclusive item was a sheep’s head that was available for everyone living in the middle east
It was available to all of my friends but not me. It was placed in the treasure section of the shop
Inside one of the boxes that guarantee a 100% drop if u purchase them, u know them right?
what are those ways
Not only the sheep’s head, I can’t even find the shop of my region as well, I remember it being called oasis or something
Do your friends still have it? It is most likely a time-limited item.
I think it’s gone now
But no exclusive regional items are being available in my shop anymore for some reason
Check your location setting, go to Settings, in the Basic section scroll down to the bottom.
I went all the way down but can’t see the word ‘location’
Or Region, or Country, I forgot the exact word.
Send a screenshot of what you get.
Oh.
Hold on a second.
Take your time
@glossy sable what are 2 ways to get it
If the event ended you will not be able to get golden compasses
There’d be no way of using them 🙂
no franck there are two ways to get it
When we mark enemies ahead it mark lit bit right that is bug 
@jovial copper #555492558428700682
Ok
@jovial copper It's a known bug, upvote it in #555492558428700682 and report it in-game.
@quasi dome What do you mean?
One more is that when we equip that ghost mask it remove our all dress and show only mask 😞
May i ask this
@amber walrus Here, @distant escarp is a trusted member and staff in the official MENA server, he will answer you about your issue.
@glossy sable im asking what are the two ways of getting golden compass
Thank you so much
Will the game ban if the player gets a certain number of kills
Well I Just met A Hacker in Training Mode 🙄
Hello @amber walrus , The items and events wouldn't show up for you could be due to 2 things
- you have created your account in a different region, thus only events in that specific region show for you
- you have changed your region using the in game feature which would only show events for that specific region.
he freaking Jumping To High
@quasi dome The Golden Compasses spawn on the map (rare item), and you can sometimes redeem them by completing missions.
@tepid tartan No. It's a puny excuse given by actual cheaters 😉
@distant escarp I did not do either, but how to change the region using the in game feature?
missions where event?
Hello! today i played a match with my 2 clan mates and (1) me : 3 And in the auto matching a cheater came first we don't know who is he then killing enemy like.... Omg
Tell me guys my account will not get banned cus it wad on the auto matching totally not the fault
Maybe it got changed by itself after the update or something. It was fine before the update.
@amber walrus Go to settings>Basic, scroll down and you will find the change region button. In case you don't see that it could be because you've changed your regions multiple times, for that you will have to message the CS to assist you.
@quasi dome sometimes.
If there's none it means there are not any at the moment.
@night cloak If you report them, yes.
@distant escarp Can you show me a screenshot of it?
@glossy sable i reported him and killed with a molly
@amber walrus I can confirm you don't have it, you'll have to contact the in game CS.
@amber walrus
@night cloak You're all good then 
The change button on the bottom right
What to do if a bot keeps replying to me whenever I try to contact the customer support?
Oh god thanks! I litrelly purchased rp in s2 and i purchase uc so much
I never changed my region
Thank god my account is safe! Gosh
Guys I have no idea which options I should pick for the client to finally let me contact customer support, help me out please?
@distant escarp @glossy sable guys?
Leanin when is the new beta coming
@weak zealot Soon
hac
@tawny thunder State your issue.
@weak zealot When the Beta releases information about it will be provided in #beta-news.
It it closed for the moment.
Hello, @tawny thunder!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
IPads allowed for pmco qualifiers this time?
@teal tapir Only preliminaries.
okay @glossy sable
@amber walrus Just pick what corresponds to your issue.
I need support with UC issue
Does pistol mastery achievment have to be completed in classic or can it be in sniper training?
@small olive Report it if you think it is a bug in #555492558428700682
@bitter iris Arcade are also counted.
Perfect thanks alot
@bitter iris Except war mode.
I have reached 87 royal pass level. That means It supposed to give me 540 UC from that. but, I have only 425 UC on my account (120 UC missing). I didn't spent any uc in game. (i'm 100% sure about that).
My game lags while i am in smoke/when I enter in smoke!! Frame rate goes from 26-30 to 10-15FPS
#questions #support i little confused is only first 15 matches or we can also 50 matches between the time limit for group D from which top ten matches will be counted for pmit india group D
@neat lotus Go get a better device, On which device you play?
Moto G5 Plus (4GB)
What is the best configuration to spot enemies? (Specially snakes)
@night cloak 150Brightness + Smooth + Colourful
Thanks
@night cloak Colorful graphics will help.
looks like only india sever close guest mode @glossy sable
@wraith totem I need support with UC issue
Be a bit more specific.
@small olive i have 120 ingame Friend
Probably a bug, report it in-game. Be sure it's only in-game friends, Facebook are not counted in.
@bitter iris Does pistol mastery achievment have to be completed in classic or can it be in sniper training?
Arcade mode except War is counted in.
@wraith totem I have reached 87 royal pass level. That means It supposed to give me 540 UC from that. but, I have only 425 UC on my account (120 UC missing). I didn't spent any uc in game. (i'm 100% sure about that).
Well, you get 30 UC by reaching Level 87.
@neat lotus My game lags while i am in smoke/when I enter in smoke!! Frame rate goes from 26-30 to 10-15FPS
It's because your device doesn't support big graphic changes.
Lower your graphic settings.
@limber yoke #questions #support i little confused is only first 15 matches or we can also 50 matches between the time limit for group D from which top ten matches will be counted for pmit india group D
Not sure to understand what you mean.
@night cloak What is the best configuration to spot enemies? (Specially snakes)
Smooth / Extreme / Max brightness / Colorful
@oblique owl For now, maybe, as it's coming progressively.
@glossy sable are you sure it will be applied on global ?
@glossy sable I have already replied to most of them.
@oblique owl I am.
@craggy blade And you shouldn't have.
@glossy sable so 31/8 guest mode will be closed in global version ?
@glossy sable Am I disturbing you by helping? If you have any disturbance I may leave.
#questions i m little confused Pmit India tour say u have to play 15 matches out of which top ten will counted so is only first 15 matches or we can also 50 matches between the time limit for group D from which top ten matches will be counted for pmit india group D
@glossy sable I told you every thing
how i can see / filter only ingame friend ?
@neat lotus Close all background processes.
@oblique owl Yes.
@craggy blade No worries, but you don't need to answer to queries when staff is active.
Do you want me to have you the guidelines sent over? It's not a punishment.
regarding your recent bug report @small olive. If you have connected your game to the Facebook I think it will not count it. It will only count your " in game" friends. So please be sure if you have 120+ friends made in game.
@glossy sable As you wish.
@glossy sable Reaching 87 RP levels should give me 540 UC in total right?
@night cloak yes but idk how i can see only ingame friend without fb friend
i dont want to count it manually 😅
I noticed that mine game runs at 720p by default , if it run on a bit lower resolution , it won't drop frames in smoke
just exclude your friends that are from Facebook @small olive.
oh ok
I wish there was an option for changing resolution
plz anyone have solution to this ?
check ur connection
Wait for some time and then try again, @floral edge.
@bold siren @warm wren #i didnt got answer
What should the giveaway winner do to get the prize?
@limber yoke we are not managing the PMIT. Please contact someone in the Indian server for PUBGM
@bold siren found myself dead after a while
Hello I was banned from global messages for one day Is it possible to know the reason so as not to repeat again
How to change the link of my account from gamecenter to google ? Any body there ?!
I have another question !!! Why game Freezes/Lags so badly when I face enemy squad!!!! & When Hotdropping, its even worst!!!!!!
@misty tendon You can't.
@neat lotus Same reasons.
@waxen willow Most probably for inappropriate behavior. Can you translate the message?
When will the hacks be stopped
@glossy sable
@pseudo patio They are.
I do not use inappropriate words and have been banned 3 times
@glossy sable So I can't play any BATTLE ROYALE game on my current device?
Don't be playing in their presence
@glossy sable
@neat lotus Play PUBG Mobile Lite
I face same issue in all Battle Royale ! First I used to play RoS , then PUBG Mobile
Is anyone having room card
@neat lotus Pubg mobile lite is for low end devices.
PUBG Mobile was Smooth during early days upto 0.7 update!!! Now a days, laggy
@neat lotus You can't play very demanding games. RoS is even worse than PUBGM.
@’,『FBI』.’Ďệṿïŀ ْ~[ٍSniper]ٍْ#1210 Report the hackers just as usual.
@vague wasp --> #matches.
Anyone else using SD625 device?
I have experienced it. @neat lotus
Can other players see the laser? The green one , Or only the player that is using it
Only the player using it, apparently.
@neat lotus was using a 625 device then it becomes so laggy after s4 i bought a new phone
Oh ok thanks Franck
is there a problem with the servers today? or the indicator is glitched?
@night cloak You're welcome 
@glossy stratus There's a timer on it.
@glossy sable I sent the message you used in your read it please
@waxen willow What
@glossy stratus There will be new items tomorrow then :)
😞
If I get a device which runs pubg smoothly (Smooth+Ultra) , will the performance be same in future as present?
@glossy sable I sent you a message in your
@open oracle which processor your new device has?
@neat lotus Unfortunately we can't guarantee that.
@waxen willow What for?
@glossy sable The message for which I was banned
I don't know, you have to ask the in-game Customer Support about that.
@glossy sable I sent them a letter two days ago
You have to be patient, it takes time.
@glossy sable Ok thank you❤️
@glossy sable now iam android i need to make a good security in my account i need to unlink the gamecenter or link the google or twitter or anything safe
@misty tendon You can't unlink accounts.
Do you have something else linked, apart from GameCenter?
Yes facebook @glossy sable
what should I do after winning PMIT's giveaway?
@misty tendon 0.14.5 might add opening to unlink acc
i am not sure if this true
@misty tendon Log in through Facebook then.
@mortal matrix Ask in the Indian Community server. You can find an invite link in #613267301243944960.
@vagrant onyx Do not give assumptions, potentially wrong information.
@glossy sable okey
thanks
@vagrant onyx It's not official.
Features in KRJP and other versions are not necessarily coming on global.
Hello, @glacial violet!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@craggy blade hi
i report him
@green cloud get emulator role from #613267301243944960
Hello, help untie the game from WeChat and tie it to Facebook
@chrome grove this have become a rare
Good old day pubg mobile season 2
@spring void I did, thanks
@vagrant onyx
@chrome grove what ?
look my old chat
@chrome grove yes
but i have not seen a hacker in the old day of pubg
I guess its depend on the server you play
Hello, help untie the game from WeChat and tie it to Facebook
but in season 4 was no hacker that was great but nowdays there A Hacker
@chrome grove true
why are there so many people from asia playing on the north american servers? It is very frustrating to unload two clips into a person, while they lag and teleport around the room...
How do i combine these
@chrome grove there were hackers back in season 4 always have been, you just didnt notice them
@night cloak you dont combine them, they are used in the victor areas
@night cloak you dont combine them, they are used in the victor areas
@undone frigate we dont handle the chinese version, this is the global version. Also you cant unlink it once its linked to anything such as wechat
I can t complete the frist mission, killing 12 in los leones with AR, think its a bug because i killed 4 and nothing happens
@maiden troutnot the Chinese version I have European
Well either way, its not the global version @undone frigate
@night cloak should be fixed soon just report it
@maiden troutsorry the global version was wrong😂
@chrome grove Report the hackers in-game, complaining here doesn't change anything.
@undone frigate Hello, help untie the game from WeChat and tie it to Facebook
You can't unlink social media accounts.
@vital mantle What time does pmco start?
The Crew Challenge serves as Preliminaries. It started already.
@night cloak why are there so many people from asia playing on the north american servers?
People chose where they want to play.
@night cloak How do i combine these
It's for the Character System.
@night cloak I can t complete the frist mission, killing 12 in los leones with AR, think its a bug because i killed 4 and nothing happens
Be sure to be in Los Leones, and be sure to only use ARs to kill them.
@maiden trout Don't give advices based on assumptions, as they can be wrong.
@glossy sable I Will
👍
Help🙂
@drowsy herald what is it ?
There isn't @rustic spruce. Please check pinned message of the channel.
Hi , i wanna ask about gfx tools
Is it count a hack?
Where is erangle 2.0
@night cloak hey
@brazen shoal Yes, you can get a 10-year ban.
@wooden oasis On PC. It will come on mobile by the end of the year, perhaps.
Keep an eye on #news.
@night cloak What is your issue?
i have a 10-year ban for no reason and i had $50+ account :/
Wat happen
@night cloak Just remove your current payment method (credit card/bank) from your Google/Apple account and add it again. It should solve the issue.
Hey I need little help with a Royal pass problem
Aloha! How can I help you?
So I forgot to get 2 (200 rp) card thingy by completeong mission I never got to complete them because I thought it was that series back then but now when I have Royal pass I need them I don't think I'll make it to 100 because the max I calculated is 96 rank
Help me pls if I don't get help I won't get rank 100 and Royal pass will be useless
Is there any place where I can talk to any pubg Dev about this
@night cloak The RP points will be on sale two days prior to the end of RP season. So, you can purchase the RP points in an affordable price comparing to the current price.
@night cloak Thank u very much❤
how will I b able to buy those rp points
Idont wanna waste my UC I am saving it for season 9
@night cloak You can buy them in the store page.
my account was permanently banned can u help me please 10 years banned i email to tencent game an they can not be remind my problem please help
@maiden troutso there are no options to fix it
Can u give me the link of the page where I can buy to points
No @undone frigate once linked you cant unlink
@night cloak You can buy RP points rn now in the RP section. The sale will start after two weeks. They'll offer around 35% off.
What @night cloak said @night cloak
Also @night cloak points dont carry over like the 200rp ones you were talking about, they have to be used during that rps season
@molten crown what is the criteria for getting a content creator and a Contributer role?
We cannot, @tall sundial. We do not handle in-game bans.
@delicate loom content creator is 1000 followers on any social media I'm pretty sure, might be 10000
@fiery abyss yes always
You say unplayable but you really mean you dont like a few cheaters every now and then
It’s closed at the moment. So, no new applications are being accepted
@molten crownand what about a contributer role?
Lol dont tell me what i mean. i mean exactly what i am saying. there is cheaters in almost every round
The cheaters right now are hard to ban because they use scripts which are from a base device and not from direct code so it's hard to detect them
Hey is there any video telling how u can buy ep points?
@fiery abyssyup there are a lot of cheaters which doesn't banned yet
@delicate loom Check your DM from @dusky bone bot.
@night cloakgot it
Stella is there a video telling how u can buy ep points
Cause I can't find any rp buys I can buy
That's because they are usually sold around the 8th week on the store I'm pretty sure
@night cloak Go to redeem page and tap on the + icon on top right, it should bring a page like this.
Stella I said I don't wanna waste my UC
@night cloak litterally what I was just typing 😂
@night cloak You can't get it without UC.
@night cloakbro u cant u have to waste uc
@maiden trout 
Why stop supporting guest ?
How else did you expect to buy it ?
Stella so I can talk to a Dev about my problem maybe he can help
Hallo.....???...
Guest accounts were always temporary
Is there any Dev who might help?
Ayo game PUBG next....
@night cloak what's the problem, you want to buy rp points but you dont want to buy rp points with uc
Why stopping guest ???
@night cloak You can contact customer support but they won't be able to help you. It's only 400 UC from 96. You can get it on your own, if you start saving from now.
Because as said they are only temporary and tons of people complain about accounts being lost after updates or moving to a new device @burnt mason
Not mine tho
I can't find appearance option, can someone tell me how can I change my appearance?
Just bind with google
You’d want to actually start using a more secure log in method. Guest accounts were set as a temporary option
They’re good if you wanted to test the game but not reliable in long run
Oh and i thing this game is going dead ask why
After new update I can't change my appearance, help?
Game is going fine
U sure?
I can't find the option
@burnt mason Totally sure.
@prisma willow You set the "Victor" appearance I suppose?
No dude no fair gaming i found hackers everywhere runing the game
Guys if i entered to a game with 4g and then i exit the game and i played a new match using wifi will i get 10 mins banned?
Or just i get 10 mins if changed during the game?
You can report the hackers, @burnt mason.
@hazy phoenix Don't switch networks mid-game.
@glossy sableok if i am in lobby i can right?
How will i enter the pmco fall i registered for it and today is the match
Sorry another question if i switched during midgame can i get 10 year banned?
If i keep switching*
@hazy phoenix It should be okay, but it is better if you restart the game.
2nd question, yes there's chances.
@jaunty gate It's in Crew Challenge.
Okh
@glossy sableok bro thank you a lot have a nice day
You're most welcome, have a nice day too @hazy phoenix
Good games 
👍
@glossy sable help me
@glossy sable
Please help me out
@glossy sable
I have registered for PMCO INDIA DETAIL HOW IT WORKS PLZ
JUST GOT MAIL
Staff i need help with pmco tomorrow it is 29/8 we need serious help
@next pier Go to the Indian community server.
No need for caps.
@shy needle Yes?
@delicate bane Ask away.
@glossy sable who is handling e sport
@next pier go to #613267301243944960 and scroll up for the other servers
Wdym by hardstyle kick ?
@delicate bane See the pinned messages, it might help you.
You can ask further questions to the email provided in it :)
This is support not a tell your jokes area
Please move to #chat if you dont have any questions related to pubg, if you dont then the mods will take care of you @shy needle
If you dont have any pubgm related questions then move to #chat if you dont move then the mods will take care of you
@maiden trout whatt
@molten crown take care of this dude
@shy needle Don't come here for trolling, you know the rules.
Move.
I have
@glossy sable yes
I got it thats why its saying change to original appearance
Thanks

And how I change from Victor to original
@glossy sable i know the mail but who is authorized esports here
You go to your Workshop and then Character, @prisma willow.
@delicate bane None of us are, MXE didn't help in DMs?
@glossy sable yes but he told me get help in support channel’s us error in staff lounge told me
Thanks @glossy sable
@delicate bane You can participate in Crew Challenge for now, contact them by e-mail to get that changed asap :)
@prisma willow You're welcome, credits to @bold siren :)
@night cloak Lower your graphics settings.
I'm playing in smooth-medium-classic
from starting
I can't even move my avatar properly
I would suggest factory data resetting your phone
It helped me a little bit, but also since your phone can only go to medium it will be like that
@night cloak Clear background processes.
I reinstall the game.... let's see
Don't do a factory reset, it's really a last resource.
@glossy sable can u explain the fps system i mean like high frame rate is 30 so can u tell me every frame fps?
@midnight valve I don't have the exact numbers.
@midnight valve we dont know
Ok :c
Look it up on Google, none of us know
👌
Looking it up on Google will be the same, it's only assumptions and estimates.
Hm ok
Exactly we dont have estimates but google does @glossy sable
What do i search on google cuz my english bad hehe

What is the frame rate on each setting for pubgm @midnight valve
@maiden trout We can have estimates, but that's the point:
Estimate.
No official info.
If you can't give accurate information don't come in support.
Frame rate? Extreme = 60 fps, Ultra = 40 fps, High = 30 fps, medium = 20 fps, low = 15 fps.
Honestly it may have been answered a while back and we dont know
feelsluluman who play on low.
Hold up, you are talking about not giving accurate information? So that would mean anything you say has to be exact I highly doubt you know every single thing and dont ever have to give a estimate
So that means i Play on 30 fps Hm now i have exact information
Thanks Again Sir @night cloak
@midnight valve Up to 30fps. It can't go beyond 30 but it can go all the way down to 1.
Thanks @night cloak didnt know the exacts, cuz fps is wierd sometimes
No worries!
Ik im not dumb 😄 @night cloak

Maybe i am
Maybe
Device : snappy_cheets
Brand : google
Model : HP Chromebook x360 11 G1 EE
Product : snappy
Build : R75-12105.100.0 release-keys
Version : 7.1.1
App Version : OsmAnd
Apk Version : 3.4.8 348
just in case
Whats this?
When are they gonna fix fpp duo queue time? Instead of adding new stuff fix existing problems instead.
Is this a bug? When i wear this set Victors appears with Pink hairs
Game not opening tried on 3 different Internet with 3 different devices location Islamabad, Pakistan
Can anyone tell me why game is too much laggy after update my engine?
Whats is this can anyone have idea
hi guys...i have a question why pubg mobile on ios devices better than abdroid although i have oneplus 7 pro but iphone and ipad is better to run the game ....pls fix thisbecause its unfair if i see player with ipad or iphone x its like pc vs
mobile
Fix the joypad stuck bug and glitch I lost a fight to many time now pubgmobile and getting over it is same for me pubgmobile is given me more frustrate because I spent mony on pubgmobile I need to fix it asap
@frosty nacelle its about your connection wait 40 mins and itll work or less
@haughty crypt dont blame the game... blame android phone
I have a probable stupid question. When the pmco qualification round starts. What time zone is it starting? On my own teams time zones or a different time zone? Just wanna make sure on it.
Can some one delete my PUBG account? Please contact me if you want more details
@feral badge i got this solution or answer from pinned message....
Why am I experiencing lag?
When the battery is low, the frame rate will slow down, causing lag. Recharging your phone to try again.
The device's Temperature Control will be triggered when the phone is hot, which slows down the frame and make the game lag. Recharge you phone while lowering phone temperature and play later.
When there are too many processes running on the device, it will lag. Close all processes and restart the phone.
If you set a higher graphic settings beyond the hardware capability of your device, it will cause your game to lag. In this case please lower your graphic settings.
Pay attention to the signal in bottom left while you are in a match or during server selection. A yellow or red signal means your ping is high. In this case, you can switch your connection to Wi-Fi or 4G, or reduce graphic settings by selecting classic style.
What should I do if I am experiencing lag?
If you encounter lag, please try the following:
- Check out if you have selected the optimal server:
Tap the Select Mode button below the Start button in Lobby screen, then tap the server button in the top right corner. Select the server with the lowest ping. - Check if your graphics settings are compatible with your device.
Tap the setting button in the bottom right corner in Lobby, go to the Graphics menu and change graphics settings. - Change your connection method (4G vs. Wi-Fi) or move to a place with better signal.
- Exit the game and clear some space on your device, then log into the game again.
Before logging out, please note that if you are playing as a guest, logging out may erase your progress. - Tap the Repair button on the right side of Login screen to repair PUBG MOBILE.
- Download and install the game again.
@viscid haven
You have to request here to delete your account.
dpo@proximabeta.com
Or
PUBGMOBILE_CS@tencentgames.com
What is dpo@proximabeta.com email address?
@prisma lynx you can read the pinned message!
So do I email them?
@viscid haven send them email.
Durr me. I should have looked there first. Thank you!
Pubg staff , Will You Give back A Request Royal Pass Back in Season 9?
How to contact them @night cloak
@viscid haven by sending email
Oh ok see your edited message thx
@merry monolith kindly, report your bug here #555492558428700682
@haughty crypt because the game is properly optimized for iOS. As there are many version of android, the game is not perfectly optimized for android. As a result, you will get low performance on android.
If i buy the prime plus i will take the rewards until the month ends or when the season ends the prime stopped ?!
@misty tendon prime plus is not related with pubgm season. So, you will get 30 days subscription.
But i didnt take the 10 rp points when the season ends
@frosty nacelle
First of all, repair your game.
Then read the pinned message on DNS changer!
@raven sundial is it same with everyone?🤔
@night cloak it just tells me to go to Support Center 😦
but idk why i cannot type in the support center
@viscid haven did you email them?
yes it reply instantly
@viscid haven then wait for reply.
what ?! it just replied
Hello and thank you for messaging!
If you have encountered any in-game issues, including purchase issues through Apple Store & Google Play, please contact us directly through the in-game support for a faster and more effective way!
Go to settings from your game -> Tap on the “Help and Support” -> Tap at the top right corner the message icon and fire away!
*If you are experiencing payment problems when purchasing UC from Midasbuy website, please contact the corresponding channel customer service such as Razer, Codapay, Mol, Gash, etc.
it said this
@viscid haven
@cow&cow&cows
Use this one
dpo@proximabeta.com
ok i try
Can i buy the prime plus with uc ?!
@misty tendon unfortunately, you can't.
Pubg staff , Will You Give back A Request Royal Pass Back in Season 9?
Any mod online? I need help!
When is beta coming
@blazing saddle hey can we use ipads in the first round of pmco? Whihc is starting Tommorow?
@night cloak Request in royal Pass , Someone Want to buy me royal
@chrome grove it will be available at the beginning of next season!
There no Request For someone want to buy me.
@night cloak I guess I have read most of this... Ipads aren't mentioned
One of my teammates is a ipad player... I wanted to ask if we could use ipad in pmco qualifers
@teal tapir As far as I know, iPad is not allowed. But I'm not 💯%sure. Wait for mods reply
Can you contact some mod for this? It's pretty urgent! @night cloak
oh sry i tough of payment 😥 sry
He has a mobile which gives like 10-15 fps
Ipad is not allowed @teal tapir
Any mod out there? Help?
Confirmed Information
@midnight valve are you sure?? Some are saying it is some are saying it isn't
@midnight valve sure thing then... Thanks alot...
Np
Mods here?
Can u confirm ipad is not allowed to play for Pmco qualifiers round @night cloak
need a mod
@midnight valve can you just mention me once a mod confirms this query
Sure @teal tapir
I have been trying for like 3 days to consult this to a mod.. haven't got a reply since
I will ask a mod
@teal tapir as tablet is not allowed, you can't use iPad too.
iPad is allowed in Qualifier matches. It's just not allowed after when 32 teams will be selected.
But i hear its not allowed for any Qualifier matches or crew challenge @night cloak?
It's allowed.
Um alright but alot of youtubers said its not so nvm
We have a indian discord servers and mods over there are saying that ipads aren't allowed @night cloak
What they mean by handheld? @night cloak
picture?
Can u also confirm that ipad is allowed @night cloak
@teal tapir They are right. It's only allowed in Qualifier matches.
They were like it's not allowed in any stage of pmco @night cloak
@night cloak non-handheld = something you cannot carry like a phone.
@teal tapir They are not fully aware of it.
are there bots in pubg? @night cloak
I'll keep the ss of this conversation as a proof for any dispute in the future
Sure.
i see
@night cloak can I carry iPad like a phone?
And they said tablet is not allowed (both in online and LAN). So, still can they use iPad?
@night cloak online includes round of 32
You should confirm it from another mod @night cloak
Kindly read this again!
Yeah please do it once for surity @night cloak
@night cloak The tournament actually begins when 32 teams will be selected from each regions. Qualifying rounds are just simple games you play, from where they'll select you.
@night cloak help?
If you have questions regarding PMCO. @warm wren may help you @midnight valve.
@viscid haven if you're lucky, you'll get a reply soon(maybe in 1 week). Or it may take 1 month or more....
@warm wren are ipads allowed in pmco round 1... The one which is starting Tommorow (29th August)
iPads not allowed whatsoever @midnight valve it states online and offline events to be played only on mobile
Why u guys tagging me uhh??
@teal tapir 
@teal tapir iPads not allowed whatsoever it states online and offline events to be played only on mobile
I was Eating food :(
Okay! Consult with your fellow mods they are saying different stuff @warm wren @night cloak
I already knew that But just wanted to confirm for u @teal tapir
I'm part of the esports support team for PMCO, no ipads whatsoever is allowed. And it states in the rules in writing only mobile phones.
👌
Is there a way to remove all our Facebook friends? My account is linked to FB but I only want in-game friends
Obviously I don't want to delete them from my friendslist in Facebook
Why so many hackers in Indian server ?it can be stop or not ?
@plain gulch you can't stop them. But you can help to stop them by reporting them. 👍
Got it @night cloak
Hey guys any idea if the servers are down in Pakistan ??
@night cloak oho! Someone already reported the same issue. Probably it's a regional issue.
Oh ok thanks mate 🙂 @night cloak
@night cloak in this case, you have to wait and wait until it get fixed.👍
@night cloak yep ... thanks for the prompt reply mate 🙂
So quick question probably dumb but I figured I still ask.... If I download the pupg mobile lite version will it still be my same account or do I have to start all over from ground 1
:{
@lilac prism global version game data will not transfer into lite version. That means, you have to start all over from ground 1
Is it worth it
@lilac prism a new version of pubgm lite is coming soon. You can check it.👍 Read more here #lite-news
still having the victor problem. basically pubg mobile robbed me of $75
@odd cobalt what is the problem?
everytime i open a victor pack. and get a voice command is magically dissappears
not refering to you as victor.I mean the new pubg mobile character system. VIctor. I maxed him out. Dropped few bucks. and opened over 100 victor pack crates. got outfits and stuff. they stayed. but all the new voice commands such as enemies ahead etc i had over 15. but now the game says i dont own any.
@odd cobalt do you mean, you can't use victor's voice?
yea it shows i dont own any victor voices. which is dumb cuz i have screen shots. and i customized like 4of them in to my control set up. so the 4 i set up stayed but everything else is gone. says i dont own any
1800 UC worth. Just vanishes. and i reported this many times
not getting the voices back or the UC
@odd cobalt do you use guest account or any 2nd account with the original one?
@odd cobalt can you repair your game right now?
what does the mission "land within 200m from ur parachute location" mean? does it have to be exactly 200m or could it be more, because i opened my parachute and flew for200~300m and it didn't count, any help or tips would be appreciated
@odd cobalt I got it. 😓 I don't know any solution. I've tried to create the same situation, but, in my case voice commands are working properly. I don't understand why it's happening! So, kindly report a bug here #555492558428700682 also contact the customer support!
@steady smelt it says within 200m. That means, not more than 200m.
@night cloak so if i put a marker right under the plane path and jumped when i'm on directly above it and went straight down will it count?
@steady smelt yes, it will count. But remember, don't travel more than 200m after opening the parachute.
ok, so i landed on top a building in quarry (2 times already) and jumped within 200m and neither of them counted, what's up with that
Again I would love to say that the point system is broken.. its not accurate :) now I dont need your Point Chart table to show how point system work..I have prof to all :)
Are the clan jackets in clan shop gone?
/giphy
@night cloak
@night cloak ok 😭
Hey guys i need help please for pmco my Team start tomorrow but how can we find than on 19:00 the lobby
I need help please
@glossy sable
@teal tapir Okay! Consult with your fellow mods they are saying different stuff
Rules have been updated very recently, only the esports team were aware.
@plush yacht Is there a way to remove all our Facebook friends? My account is linked to FB but I only want in-game friends
The Facebook friendlist and the in-game friendlist are separated, nothing to worry about.
@plain gulch Why so many hackers in Indian server ?it can be stop or not ?
You can help us stop it by reporting them in-game, it really helps, it's important.
@night cloak Hey guys any idea if the servers are down in Pakistan ??
There seems to be an issue with the ISPs. Try switching one.
We lack official on it at the moment, try coming back in a few days.
@lilac prism So quick question probably dumb but I figured I still ask.... If I download the pupg mobile lite version will it still be my same account or do I have to start all over from ground 1
Those are totally different games (different maps, etc.) so that means a new account, yes.
You can access the Lite channels by reacting 🇱 in #613267301243944960.
@odd cobalt still having the victor problem. basically pubg mobile robbed me of $75
There seems to be an issue with it. Report it in-game and in #555492558428700682.
@steady smelt what does the mission "land within 200m from ur parachute location" mean? does it have to be exactly 200m or could it be more, because i opened my parachute and flew for200~300m and it didn't count, any help or tips would be appreciated
Within means 200m or less away from the plane.
@cosmic gazelle Again I would love to say that the point system is broken.. its not accurate :) now I dont need your Point Chart table to show how point system work..I have prof to all :)
The point system is based on the overall gameplay, all aspects are counted in, not only kills, damage or survival time.
@mystic copper Did I get banned
Not yet. Refer to the pinned message about it, Data error with your client, and follow instructions.
@stuck steppe Hey guys i need help please for pmco my Team start tomorrow but how can we find than on 19:00 the lobby
Crew Challenge :)
@severe tapir and @spark ibex, need help?
Ehm wath please its my First time like pmco i have not play crew Challenge
Its ingame a new Button?
I got banned two days ago I don't know why please I want to help @glossy sable
The Crew Challenge serves as Preliminaries, @stuck steppe.
You may read the pinned messages for further information.
Question guys. So I use my right side of the screen to move my scope around when in ads mode. And I have the quick button on the top left. But it turns out that the scope button it self can be used to look around via ads. So when I scope in and my left index finger accidentally moves a bit it ends up shift my scope direction. How can I turn that off to whereas my scope button can only be used for scoping and now for scope movement
@severe tapir Well I don't know either.
10 year ban?
@glossy sable yes sir
@glossy sable you mein the try out games on 29.08 to 08.09
Read the Terms of Use, and be sure there isn't any rule you broke, intentionally or not, @severe tapir.
If you didn't and feel the ban was unfair, use the File Claim option.
We can't help you here, complaining here won't change anything.
@stuck steppe Oh, forgot we were already 29th.
There's a Sponsored match option.
@glossy sable I did it but there is no response
@odd cobalt Not sure to understand what you mean.
Can you send a screenshot? Edit it so I understand better which is which.
Maybe even a screen record.
What is this when I enter tdm I tried on data and on WiFi
@severe tapir It can take weeks, you said it was 2 days ago.
Be patient, and send them another message in a week if they didn't answer yet.
@glossy sable on 19:00 when starts the lobbys on left by start?
I use my right thumb to move my scope and look around through ads. And unintentionally I I am also allowed to move my scope and look around where my scope button is. I don’t want that. Want to use my scope button to only scope. But when I scope in and then my finger slides lil bit on that button it makes my aim off
@stuck steppe
For any further information, refer here:
https://www.pubgmobile.com/esports/
And download the rule book :)
That's not what I meant. I know that in-game friends and FB friends are different, but I don't want them there, is there a way to just remove them?
@glossy sable sir I have a YouTube channel and I can't shoot videos because I don't have an account and you can see my channel
As I’m scoping in. I generally use that blue side to look around through my ads. But it turns out that the scope section in the red area also can be used to look and move my aim. This nesses me up a lot. I many times hit the scope button to aim at someone and then end up aiming at the sky and shooting and not knowing how my aim went up there since I didn’t even touch the right side (blue area) this annoyed me a lot until I figure out that my scope button is also a pad for ads aiming. Is there a way to turn that off??
@glossy sable
@severe tapir Create a new account in the meantime, we can't help you here.
@plush yacht No, it's a built-in feature when you link with Facebook. Suggest it to the in-game Customer Support, I see this a lot.
Like I can hit the scope button and with the same finger in the same red area I can use my finger to move the aim of the scope around.
Oh I see, now I get it.
Hold on a second.
@glossy sable ok thank u
@severe tapir You're welcome.
Max range render 350 right?
Depends on your device
Yes, depends on your device, how much it can render
Maybe max is 350 on a device but can be less or more on another one
i need any support for ban 10 years please 😦
@cobalt pewter Haven't you been answered already?
Nvm that question I
Still looking for an answer...
So I have it on hold and mic for scoping
You found it out?
And it turns out that hold/mix option. Says that you hold and release and use to aim

I had this hypothesis but wasn't sure, and prefered to say nothing rather than giving wrong info.
I wasn’t aware of this feature. Thought hold or mix was for holding to scope and release to unscooe
But it turns out that u can hold and scope and use that same scope button to move around. So there is no way to turn it off. Except to turn off hold/mix to tap only
Yes, that's what I remembered but wasn't sure about it.
Issue solved, then?
@formal nacelle Maximum rendering on PUBG Mobile is 400.
hello
i get ban for no reason i swear that im not cheating
please review my account
Hello, please i want to ask
If i use a gfx tool on my device, will i get bannedmm
Banned??
Anyone??
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @spiral shore.
Okay, thank you
Hello, I have a problem with the game PUBG
Hello, I have a problem with the game
Pls help me
Guess what happened today Pubgm won't let me login thought the game l don't why and l restore like 3 times anyway the game is dying 💀😂😭
Whenever I restart the game during the game my mic gets glitched is there a way to fix it
@glossy sable yeah I didn't know that all aspects are counted in point system,Im noob just playing since Season 1..should I show you the screenshots then? For your aspects misconceptions
This game is just RIP..tou guys cant even check the people in top rankings who are hacking and not getting banned..
A hacker is coming in my Solo lobby since 5 times continously in every match. I've to camp to save my Asss and somehow I manage to come top 3 or 5 and I get 2 3 points.
👌 based on multiple aspects 🙏
I have more SS :)
Guys I can't stop losing so frustating I dice the worst ways
@cosmic gazelle What is your query?
Cheater in tdm. Already reported
Already reported? Well done 👍 @nimble dragon
If you have no other issues please move to #chat cause we don't take hacker reports here.
Oopss sorry
@soft topaz check pinned message for solution. If it doesn't work, reinstall the client. :)
hello ، Is there another way to report cheaters players ?
Record them and post it here @stiff harness
Is enough picture of the profile player ?
My friend has been running his account as a guest. How do we get his account linked to social media so he can run the account on a new device?
We tried logging him into game center but that just gave him a fresh character
Nope Ss players profile without any proof of him with a hack is nothing but a normal Ss then admins @stiff harness
Hello, @stiff harness!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
how can i make a proof and he kills me when I drive the car 400 meters away from him 🤔
Report ingame or to customer support with evidence, we don't deal with hacker reports here.
@blazing saddle scroll up theres a guy with a problem on linking account help him
@grizzled raft I don't see anything related to linking problems.
@blazing saddle ill copy paste:
My friend has been running his account as a guest. How do we get his account linked to social media so he can run the account on a new device?
We tried logging him into game center but that just gave him a fresh character
thanks @storm flume @grizzled raft
There was a notice ingame to link guest accounts to social media via ingame settings. There is a + option at link tab
@green inlet read this ^^
Is it safe to use gfx tool as my friend is using from 2 months he didn't get any ban till now
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.
I need a help
We are unable to provide assistance if you do not ask a question or state a problem, @spring magnet. Remember to read through #481198147478224896 before asking questions in the support channels.
Can't play smoothly, it says reconnect
Check internet connection and click 'repair client' option on login screen.
I have already repaired but won't work
Its your internet connection problem then
I used WiFi network
Ok... you get reconnecting problem its because your wifi is slow or it has problem
😒
i think u dont appreciate for the help... ill give you a better solution.. delete the game if u have poor connection and never download it again 
Is there a customer who can help me answer some questions?
I noticed I only have 4 ticks showing for erangel stage in the global treasure hunt. I completed every mission from each level the day they were unlocked.
What's the deal with this and will this affect reward of the permanent outfit and title?
Is there a customer who can help me answer some questions?
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #481198147478224896 before asking questions in the support channels.
I have a problem, when I kill anyone I get a 10-minute ban. And I don't have any cheat or similar programs. Note that you have reinstalled the emulator, but the problem is waiting again
When the ban ends and I play a round, I get a 10-minute ban again
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Hi guys, How do I report hackers and I have conclusive evidence of this ?
He has a ranking in first place in the position of the European team
Upload the video to the YouTube and send the link through customer service @grave marten.
Where is the customer service? @night cloak ?
You can contact the customer service via the game settings, @grave marten. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
They always do not answer
It will take time but they will answer. If they don't send them message once again.
I will try
Please patch it
All youtubers use it and give to a local people they are using it.
Hacker destroy the game patch the host please😭
I thought after New Gameloop update hackers are gone
instead they still use ESP high jump
After greeting My account was banned for a week .. My review was before the ban ACE . Now my rating is Bronze When the ban ends, I will reward my assessment before the ban or after the BAN.
what?
@steady scaffold after the ban
You won't get Ace tier rewards for this season
@night cloak contact in-game support with proof. Those issues not handled here
Can the game give me permenant bann bec of using jilbreaker program
With the premium crate, it says we get a guaranteed legendary in the first 10.
If we get a legendary before we reach 10 crates, and it doesn't say it's been triggered, will we get another one?
@merry sandal our problem was not solved the support at tencent esports mail didn’t reply to us can you plesse forward our problem before today tournament start?
Hello, @night cloak. Would you mind telling me the email you sent your mail on?
@merry sandal PUBGMOBILE_ESPORT@tencentgames.com
All right. Did you include in email the player's old and new Character ID, @night cloak?
Yes
I'll report it to the higher ups right away.
@merry sandal mind clearing my doubt? ^^
Thanks
Also, @night cloak, did a staff member here also request for the Character IDs and the email?
Feels ignored man.
Hello
one of my clan mates account is compromised who is participating for PMIT
He has phone linked to his PUBG Mobile account, How to recover it ?
Please DM me the old and new Character ID of the player as well as the email that was signed up with, @night cloak.
Okay
It is highly unlikely, @stark oriole. But I am not certain.
hello
Nope, @misty tendon.
Its not working to dm
I need help, I can't hear anything in Vocals 1, is it just me?
My apologies, @night cloak. Please try again.
Oh now I can, thanks guys
Now it's working🎉
@merry sandal sorry I sent him here .
Oh! I didn't see discord support, sorry. But thank you guys @merry sandal @night cloak
No apology needed. :)
@stark oriole 🤔 how many crate did you open?
@night cloak I opened 8 and I got it, but the guaranteed legendary thing doesn't show it as triggered yet.
Please move your discussion to #pubg-mobile
It still shows 8/10 and says guaranteed legendary in the first 10.
@foggy stone contact the organiser officials of PMIT
@stark oriole I'm not sure about it. Can't you open 2 more crate?
@night cloak where I give the video proof link
where can I reach them ?
@night cloak I'm out of coupons, but I'll buy it tomorrow.
@foggy stone to whichever email was provided when you signed up with them.
@stark oriole @night cloak discussion in #pubg-mobile
Guess I'll have to wait.
@warm wren I'm asking a questiom regarding the game, and he's helping me out.
Since the admin didn't have a definate answer.
@warm wren we are not discussing. Im trying to solve his problem
I dont see solutions written, I see discussion going on.
@warm wren scroll up. And see his problem😁
@stark oriole ok! Open 2 more crate and let me know the answer. It will help me to help other peoples.
I have a small question, anyone care to answer
@plush raptor Hey there! How may I help you?
@plush raptor, feel free to ask your questions here.
IMPORTANT MESSAGE: The use of ESP Location hacks is been widely used by millions of players and youtubers, i have a request to PUBG support to please take this issue to the topmost priority and ban IDs or enhance Anticheat engine to improve the gameplay of ordinary players to outshine their pro level. KINDLY TAKE THIS MESSAGE TO CONSIDERATION.
@zinc quarry use the email for any kind of suggestion
I believe the anti-cheat system is constantly getting improved, @zinc quarry.
Keep reporting whenever you face such malicious players in game, they will be dealt with.
For the record, email support is dead, @night cloak.
The best way to make suggestions is to comment them in their social media channels, like twitter etc.
They often have much higher chances to get read.
What is the error message you are receiving, @terse rain?
keep matching for 2 days can't play after dimond 3
You are able to play other modes?
@terse rain I've noticed the issue before. Someone reported it few days ago. So, go to #555492558428700682 and report the issue
If someone has already reported it in the #555492558428700682 before.
The best move here will be to find that report and to add a reaction on it rather than reporting it multiple times as suggested here before, @night cloak.
@silk peak sorry! They reported it here. Not there. That's why I suggested him to report the issue!
@silk peak Thank You for your support i had reported as u suggested. If PUBG doesnt take any action right now its gonna get worse and its gonna end up like mini militia. So i hope they better read this.
No One answer after report even when report hacker ..... they fling every where
PUBG should enhance their Anticheat engine to most aggressive level.
@terse rain did you report your bug here #555492558428700682 ?
No
Can tencent unban my account?
Im not cheating, i was playing on krjp server on bronze tier with many kills and i get banned
Please consider reading the pinned message properly in the #555492558428700682 channel before suggesting people anything about it, @night cloak.
@obtuse dragonplease use file claim
Please refer to subpoint 2.9 in #481198147478224896 for further information, @obtuse dragon. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Okay thx
And sorry i havent read faq
Please note that there are very rare players in the Middle East server because it is pretty a new server and can take some time to be matched, @terse rain.
Report the cheaters in-game, they will be removed from the game, eventually.
Btw, I already click the file claim and tell them im not cheating but i get no further good news
@obtuse dragon you have to wait. ..
@Giselle So i keep wait alot of time i lost 2 days ..... remove from game .... they use new accounts ... they not care .... what about our points we lose and our time do we will get rewards ...
They often do not respond if your claim was found to be false, but wait is the only thing you can do now, @obtuse dragon.
Okay, thx for helping me
We do not deal with cheaters here, @terse rain.
@bold siren You Dont get it .... When i report a cheater and lose point and time --- what i get from you .... you dont care like cheater about us ....
@terse rain, arguing here will not help, as you have already been informed that this place does not deals with hackers and reporting them In-game is your best move currently. (the detection feature is constantly getting improved and your reports will help)
We cannot say for sure if you will receive a compensation for this or not. (do not expect, personal suggestion)
@terse rain
They ban hackers regularly. You can check it here #news . also they are going to stop guest account to stop cheater
VíCƬOƦ Now Some Good news Please Stop Guesting accounts
@terse rain Here is a reminder that they are going to discontinue support for guest login from August 31, 2019, 23:59 IST
Bizon spawning as P1911 in Erangel
That's why you couldn't find since some time. Idk how they couldn't have noticed it
All I can see in your screenshot is a P1911 and it is commonly found in Erangel.
Yeah lol
I really want that delta skin
@brisk comet, jump in #pubg-mobile for discussions, this channel is for PUBGM related questions only.
Ok ;0
@night cloak vpn is not recommend
I know but yu cant get anything in asia server
@night cloak crate systems works on odds. it does not depend on servers.
I got all items using that
Never mind
@night cloak maybe you were lucky. but the system works on odds.
Ok im lucky
Hey anyone here
@spring magnet hey there! How may I help you?
I can't play pubg smoothly. It says
@spring magnet are you using mobile data or WiFi?
Wifi
@spring magnet is It happening frequently?
I am facing it from 3 weeks and still now
did you check your network? or did you repair your game? @spring magnet
@spring magnet 1. Try on another network.
@lime juniper What can we do about our situation?, One of our key players in our team character ID was mistakenly written wrong once registered for the PMIT ( PMCO FALL SPLIT) , and the games are today and hes not registered with us and a wrong ID was registered, we tried to contact tencent at their mail and we got no repsonse.. and I also contacted admin here about this situation and i havent recieved reply for our situation yet.. any help please?
@neon patio ^^
We practiced hard for this day and now we have a big problem that we might lose games for it..
@spring magnet I was looking for possible solution. and I found one...
Go to pinned message and scroll down and check the pinned message by 'Bootleg '
@silk peak P1911 spawns with .45, but screenshot showing 9mm, really dude? Really I had to explain this?
@night cloak I am from Bangladesh
@spring magnet as far as I know, people from Bangladesh facing the problem from 2 days ago what about you?
I don't know but I am facing it from 3 week or more
How to delete pubg account on Facebook
@lime flicker unfortunately you can't
Nothing can be done now, it was your responsibility to input the correct details, @night cloak.
And please stop tagging admins.
@night cloak why I can,t ?
Yes, @brisk comet.
You have to complete missions and gain RP points.
@warm wren One Of My TeamMate Mistyped The Character Id ..What Should We Do Now ?? Help Me Please
The 600uc ?
@silk peak Ignoring now, huh?
I don,t like stupid game I want to delete account
@lime flicker read #481198147478224896 2.4
It is possible that someone might have left their .45ACP gun their and could have picked the 9mm one, @fair tartan.
@silk peak I'm not that dumb, I have seen this 8-10 times already since 2 days
That's why I'm posting here
If you think it is a bug, @fair tartan.
Feel free to report it in the #555492558428700682 channel. Please check the pinned message there to find the instructions on how to report.
Bizon is non-existent since this bug. So, they my bug removed Bizon, and p1911 took its place
@lime flicker to delete your account you have to request here to delete your account.
dpo@proximabeta.com
Ok
We do not handle PMIT, @night cloak. Please contact the local Indian customer service. You can find it on the website.
you can try this \ĺ/
if you suddenly get disconnected during the match, reconnect your network ( disconnect and connect again ) @spring magnet
Ok let me check @night cloak
The best work around is to enable airplane mode for 11 seconds and then disabling it, @spring magnet.
It force refreshes your network.
@arctic citrus noted
@warm wren can't my number four play today ?
@unreal crater I already mentioned to you privately that your request is declined as it shows you're trying to change players and it's not allowed.
Sorry but
Player four original character id : 5123050400
By mistake its written : 5123040500
But this one
whenever i try to purchase uc it says transaction has been cancelled due to security risk
@warm wren
Player four original character id : 5123050400
By mistake its written : 5123040500
Everything else is correct and we need just this bit of correction.
We really apologize for this typing error.
Team nA Team SLSF,
Thank you.
In PMCO
Hey help me with my account somebody hacked my account and linked his twitter with my account now he is using it i had a talk with support staff of pubg through ingame option contact support provided them proof my issue is not resolved yet plz help
@silk peak not your responsibility to reply to me , I came here to ask admins for support not you, Mistakes can happen and i actually copied it from tencent emulator the ID and it didn't copy it just saved the old ID of one of the registered already players.. so yeah my only mistake was that not paying attention that the copy in tencent emulator not working correctly...
@lime juniper local indian customer service? will they help me regarding this issue?
@warm wren plz look in to my matter
They should, @night cloak. Give it a try.
Or @lime juniper plz help
We do not deal with hacked accounts @short maple
@warm wren can you plz tell me whom to contact regarding my issue
@lime juniper but im not speaking anything related to INDIA im speaking about registeration for PMCO fall split of MENA region..
@night cloak what's the issue regarding PMCO?
@short maple check the pinned message in this chat for your issue
I need some help!
@warm wren What can we do about our situation?, One of our key players in our team character ID was mistakenly written wrong once registered for the PMCO FALL SPLIT MENA REGION , and the games are today and hes not registered with us and a wrong ID was registered, we tried to contact tencent at their mail and we got no repsonse.. and I also contacted admin here about this situation and i havent recieved reply for our situation yet.. any help please?
@warm wren please help me , I mailed again about our player 4 only and DM you please 😓
Same situation as Wolf here aswell only 1 player id need to be changed and hes key player without him we will miss our matches we noticed this mistake since 3 days we mailed the tencent email and nnothing no updates regarding this matter..
@lime juniper i m facing a problem in game whenever i tag Enemies Ahead! It tags somewhat right side but not at the point i m facing issues from when i changed my display to notch! If u can help it would be great
I believe that is an issue that has already been reported in #555492558428700682, @torpid saffron. If you can find it there, feel free to upvote it. It will hopefully be corrected soon.
In the meantime, is it possible to change to something else than notch?
@lime juniper yes i have option to make it normal
Touch issues, season always appears when we touch something else
We can no longer do any further action on the matter with people who submitted written Character ID mistake. Qualifying season has started and no changes can be made further. @unreal crater @night cloak
Maybe try to stick to that in the meantime, @torpid saffron? Would that be fine?
As I said, we cannot do any further action or correction for any player character ID mistake @unreal crater
Next time take care when filling out the application form
@lime juniper yep no problem btw thanks for ur help🤟
Busy all day @warm wren
@warm wren But this is not fair i have been trying to solve this issue since 3-4 days and no replies to me, so now I get this as an answer?
@lime juniper my facebook gone and my acc in pubg gone with it too
Can you try to contact Facebook support?
@lime juniper l cant get it back
@warm wren I have been trying solve this from August 22 , we are humans we make mistakes
"Once submitted, the information cannot be changed and I will take full responsibility for all consequences."
@unreal crater
