@blazing saddle i need help
#questions
gleaming abyss
blazing saddle
@ruby mica You can change character by going to Workship and click the > button
plush yacht
Guys I can't do Weapon Master Title but I killed with whatever they asked me :\
stable hearth
The buttons need to be fixed. Badly
blazing saddle
@plush yacht You have to do it in classic match platinum + tier.
plush yacht
I did
gleaming abyss
I hace registered for PMCO region is South asia do i need to register on asia in crew challenge or crew challenge server doesnt matter?
@blazing saddle โโ
plush yacht
I'm Plat 3 and I went auto-matching with a friend in Squads
I did everything (and I killed, not only knocked-down) and still didn't get the title
storm flumeBOT
Hello, @plush yacht!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
gleaming abyss
I am from Pakistan and i get 400 + on asia while around 150 on middle east so is playing crew challenge on asia compulsory or i can go for middle east?
blazing saddle
@gleaming abyss Refer to https://www.pubgmobile.com/esports/ and download the rulebook.
ruby mica
Today I have another bug I saw with my friends I found all the long automatic chargeers change the bullet in 2 seconds normally should be changing in 4 seconds if I do not know wrong
Location:European
-Google Translate
blazing saddle
@mossy pilot Do not tag multiple staff members.
@mossy pilot If you have a question please ask, a staff member will help you out.
mossy pilot
ok sir
@blazing saddle sir my rank not coming why
friend list coming but season not coming its freeze
blazing saddle
@mossy pilot Explain with a screenshot
frosty venture
How to ban a hacker
mossy pilot
its my account and friend rank come not there come
@blazing saddle
bro u also check my kd and games i was legit player
solo
storm flumeBOT
Hello, @frosty venture!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
mossy pilot
200match and diamond
blazing saddle
@mossy pilot Do you receive points after you play a game?
blazing saddle
'Not ranked' issue is a known bug, it will be fixed soon. Be patient and keep playing as usual, @mossy pilot.
mossy pilot
bro its 1month ago but my rank not opening
night cloak
hello
mossy pilot
which time my rank come iwant to push conquer
night cloak
why i get ban 10 min i play with phone
night cloak
the ban message says network eror
storm flumeBOT
Hello, @mossy pilot!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
blazing saddle
@night cloak Show a screenshot.
olive isle
@blazing saddle how to change
night cloak
the ban have been remove but i play like 3 matches i get anthor 10 min ban
blazing saddle
How to change what? @olive isle
olive isle
blazing saddle
@night cloak It is a data connection error. The solution is in the pinned message. If it does not work, reinstall the game.
@olive isle You can change every 30 days.
night cloak
ok thx you bro
olive isle
@blazing saddle I want to change today
blazing saddle
You will have to wait, @olive isle.
olive isle
@blazing saddlecome dm
mossy pilot
@blazing saddle sir how i fix my bug not ranking
night cloak
when i get ban 10 min my ranking gone and i have to wait 15 days to come back why is this ๐ซ
blazing saddle
@mossy pilot You will have to wait. Keep playing and increase rank and it will get fixed if your rank is not frozen.
random oasis
Hey I've got a question
storm flumeBOT
Please refer to this channel's pinned messages for further information, @night cloak:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
mossy pilot
@blazing saddle sir which time its open my rank not coming from 1 st week
random oasis
Anyone willing to answer my question?
vagrant onyx
@random oasis yes ?
random oasis
When does week 7 start on the battle pass?
pearl blade
Is there an API for pubg mobile?
mossy pilot
@blazing saddle sir who is main person of pubg mobile
random oasis
When are the missions available
pearl blade
To access the data of pubg mobile
random oasis
@vagrant onyx
vagrant onyx
@random oasis start on after 00.00 UTC after 2 hour
random oasis
Tomorrow? @vagrant onyx
warm wren
@random oasis the countdown to the days of week 7 is stated above the mission box in RP page.
random oasis
Ok cool thanks @warm wren @vagrant onyx
mossy pilot
@warm wren tell the owner name where i report my problem
warm wren
The game is owned by the company Tencent partnered with several other companies. @mossy pilot
mossy pilot
where i report my freeze error
warm wren
The people who will collect your report will analyse it @mossy pilot
mossy pilot
so who is the analyzer i want to contact them
blazing saddle
@mossy pilot Contact the ingame customer support, they will help you with it.
median flint
Hello i have a problem with my account
I dont have country/region button
mossy pilot
@blazing saddle bro i report all site and servers but not fix its season starting my rank not coming maybe month ago
blazing saddle
You are not the only one facing the issue, please try to understand. It takes time for them to fix such bugs and it should be fixed by the next update, @mossy pilot.
mossy pilot
sir so what next update u give me conquer
blazing saddle
Contact the ingame support with your query, @median flint.
mossy pilot
@blazing saddle sir u give me conquer account s8
blazing saddle
I don't give you anything. Kindly take further questions to the ingame support, they will help you out with this matter, @mossy pilot.
median flint
@blazing saddle i tried 5 days ago ... no respond till now
blazing saddle
@median flintGo to #481198147478224896 channel and read subpoint 6.2
mossy pilot
so many cheater in conquer and game not ban they use car blust wallhack and other many but no one ban them
storm flumeBOT
Hello, @mossy pilot!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
mossy pilot
i have 1 video where to post
bold siren
You don't have to post it, just report them in-game, @mossy pilot.
median flint
@blazing saddle bro i tried everyday every hour still no respond thats why i came here
.. i tried to repair the appand still nothing in my basic settings
humble fiber
Hi is my ping good enough to play?
blazing saddle
@median flint They respond withing a week or two. Be patient.
median flint
Okey thank you
dense stratus
How to Play pmco match? Do we have to be in same crew ? or we can play staying anywhere
blazing saddle
Go to https://www.pubgmobile.com/esports/ and download the rulebook, @dense stratus.
waxen basin
Many cheaters, what to do
blazing saddle
@waxen basin Report ingame.
ruby tree
๐ฑ๐ฑ๐ฑ๐ฑ
fast girder
hello people after 0.14 update i cant seem to find the crew window
i want to kick/add people from my crew before registering
grizzled raft
@fast girder when youre in menu look at the arrow on right side down corner
warm wren
@undone aspen please refer to the pinned message in this chat for your question
brave wyvern
Hey i need help
fast girder
ok thank y
undone aspen
@warm wren thanks
brave wyvern
@warm wren hey
warm wren
Yes?
brave wyvern
Please help
I have 20 kills in single match but I haven't got my achievement
It's stuck to 15
warm wren
Achievement for?
warm wren
Probably the achievement needs to be done above a specific rank for it to be considered
night cloak
what will you do with pepole who return to old version of Emulator to play with hack without anti cheating force ?
brave wyvern
I don't think so
warm wren
@undone aspen as the instructions states, on the 29th August....
undone aspen
Okey, sorry...
loud fulcrum
warm wren
@loud fulcrum this is not the channel to self promote, please move the discussion to #pubg-mobile
wispy palm
Can Anybode Help Me With WeChat Verification? @Here
midnight valve
How can we help u sir @wispy palm
wispy palm
@midnight valve I Want To Create An Account But It Says That Someone Who Has An Account Should Verify Me ๐
midnight valve
Umm You should Ask WeChat Support Its Pubg support not wechat sir
wispy palm
I Know But I Needed Help๐
thanks Anyway
midnight valve
Oh Nvm WeChat Support Links Not Allowed
eternal coral
Just found a in game hackers squad, i have reported all of them but get only 1 screenshot
midnight valve
If u have reported Them They will Get Ban Soon
glossy sable
@loud fulcrum I need a clan....
You can find clans in #clans.
@wispy palm Can Anybode Help Me With WeChat Verification? @Here
What do you mean WeChat verification? Send a screenshot.
@eternal coral Just found a in game hackers squad, i have reported all of them but get only 1 screenshot
Did you report them?
@midnight valve Oh Nvm WeChat Support Links Not Allowed
No links allowed.
midnight valve
I thought support link was allowed Like Facebook support was allowed so i thought wechat support is allowed too @glossy sable
glossy sable
@midnight valve None are "allowed", only staff can send links.
midnight valve
Ohh i got it
past laurel
i get data has changed 10 time today
the 10th time my rank got reset , am not using any cheats ad blocks plugins nothing
twin salmon
hallo pubg mobile support
since two week i got a wrong ban and still today i didnt get any answer from you on pubg support can i speak with admin pls
errant steppe
@everyone report im game the best way
twin salmon
i do it but no answer
errant steppe
@twin salmon bro you cant get support here for unban
glossy sable
It can take weeks, @twin salmon. Send them a kind reminder if you didn't get any response.
@errant steppe Don't ping everyone.
@past laurel Send a screenshot of what you get.
errant steppe
you need to tallk with support in game
twin salmon
ok thanks
past laurel
@glossy sable i only get data has changed
and log in again without anything no ban no nothing
glossy sable
It is likely because there's an issue with your game files.
Reinstalling the game is the best solution.
lime juniper
You can ask your questions here, @wraith grail.
night cloak
Hello .. I have an e-mail on Facebook linked to my account in PUBG Mobile. I want to change my email address on Facebook and do not know how I can transfer my account to new account facebook from old account facebook ๐ฆ
wraith grail
Why when I do the clan recruitment and fill in the paperwork and finish it and submit it. It never shows on the clan recruitments chat
stray oasis
Do I have to select anything from here to play squad games? The last 3 games I played I have been by myself each game.
glossy sable
@stray oasis When you do the map and server selection, there's an "autofill" option.
That will put you random teammates.
stray oasis
ah I think I found it, thanks.
glossy sable
You're welcome 
tight grove
Hacker using speed jump and speed run and magic bullet and aimbot
storm flumeBOT
Hello, @tight grove!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
copper kindle
Pp bizon not spawning anymore.
real sage
Discord User ID: 615267604994457651
PUBGM ID: 554939811
@stone nest
Ban that turkey from the server please xd he's been bothering me for 1 hour straight xd 
glossy sable
Wrong channel?
real sage
Wopsie
glossy sable
You can block them.
night cloak
We do not moderate private conversations. Simply block the user should he/her continue.
quiet oxide
What time does the rank conquerer restart? I have now 00:00
glossy sable
@quiet oxide 00:00 UTC.
real sage
@night cloak Actually in case of advertising you do.
"Users are not allowed to send messages, whether in the server or privately to server members, that advertise or solicit, either explicitly or implicitly, any non-beneficial, non-PUBG MOBILE-related businesses, organizations, websites, or services, or that provide direct links to said external resources."
night cloak
I don't see how that's advertising.
real sage
Its not
night cloak
Also, let's continue this in #discord.
I think you should change the name of this game instead pubg mobile to pubg hack ... this player he jumped and fly high in the new Zombie Mode .#Discord_support
fathom marsh
lol did anyone faced a new type of hacks when the hacker is completly invisible xDD im done with this game
night cloak
I am also i done with this game
fathom marsh
i just hate the fact that i used so much money ig for skins and stuff
storm flumeBOT
Hello, @night cloak and @fathom marsh!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
coral maple
odd cobalt
playing a scrim. get knocked and revived. need to heal. hit the first aid button like 20x doesnt work. then have to restart app
and ocourse. i restarted and lo and behomd. im dead. sometimes wanna uninstall this game for good
tawny galleon
@odd cobalt lmao
wind nova
Hi could you please fix your game full of Hackers i played 4 vs 4 now 5 times each time we see hacker last game 4 of them flying what's going on ??
should we do the same thing ?? or just quite the game ??
before we use to see one between 7 matches today they become Alot i quite the lobby 3 times due hackers
nimble rampart
Is the tdm bug ever going to be fixed?
night cloak
Why does north American servers have 10,000ms for me
nimble rampart
Like my gun doesnt render until 20 second of my respawn and i get spawn trapped
wind nova
no one here to answer how they goona fix their game better to switch to cod mobile
wind nova
lol get covered i'm coming to help you
wind nova
Matthew change the server it's sucks game anyway
night cloak
It shows red for all of them
pulsar adder
So let me get this straight. I get 3 kills. I go negative 5. I know it's a pathetic amount of kills but how?!??!?!?!?!?!
blazing saddle
@pulsar adder It also depends on what tier the enemies were. If you kill 3 bots and expect a good kill rating, you are wrong.
pulsar adder
They were all real players
And I'm in crown 4 so I should be getting put up against people my tier
I shouldnt be penalized if the people im against were a lower tier than me. Not my problem.
wind nova
Hi could you please fix your game full of Hackers i played 4 vs 4 now 5 times each time we see hacker last game 4 of them flying what's going on ??
should we do the same thing ?? or just quite the game ??
before we use to see one between 7 matches today they become Alot i quite the lobby 3 times due hackers
storm flumeBOT
Hello, @wind nova!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
blazing saddle
@pulsar adder What game mode were you playing?
Squads/Duo/Solo?
@pulsar adder If possible show me the whole screenshot with details of the said match from 'Career Results'
pulsar adder
kind sage
i think pubg wont let you unbind@night cloak
the only way to unbind your account is delete your facebook account
night cloak
Hello, I got shot again another account unfairly
Whatt
I've already been banned 4 beads
odd yarrow
Was playing a match in Vikendi and my team landed at the cement factory. During the gun fight we noticed one guy that kept parachuting into the ground and couldn't be injured.
night cloak
Lag
odd yarrow
No, that's my teammate who's on the other side of the structure shooting a downed player
night cloak
Ohh
odd yarrow
The guy with the parachute wasn't on my team, and ntm he nocked me half a min later
night cloak
Sad
pale zodiac
Why the game has become so bad, in every game there is at least a team of hackers, I hate the game for this reason, my death rate is decreasing, and my rating is starting to decrease, and my nerves have become damaged, I hope everyone evaluates the game in stores with one star, maybe they will find Solution to this topic
rocky epoch
@odd yarrow It could be because his internet has crashed or lagged
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #481198147478224896 before asking questions in the support channels.
night cloak
That's a bug probably due to internet connection issue. Please report it to #555492558428700682 so that it will get fixed @odd yarrow.
Please check out pinned message of the channel @night cloak.
eternal kite
@night cloak hi. Today ios release ios 13.1 beta. Seems new update fixed on the 3 finger gestures. Just for ur fyi.
earnest skiff
kind sage
@earnest skiff you're using Victor rn
eternal kite
Do u used victor character?
wind nova
i will give it 1 star on google review their security become very weak also advice my fr to do the same thing i will not remove it till they find solution for hackers
smoky warren
๐
astral canyon
How do i complete level 9' enter a chat room guys?
night cloak
Below are the steps to create/ enter a chatroom:
- Click on the world chat tab next to the Team recruitment tab on your bottom left corner of the screen.
- Scroll down the left-side bar to the bottom, select the last icon [Chatroom].
- Find a chatroom to enter or you can create a chatroom by yourself.
Players must reach Lv.10 to create Chat Rooms. Each player can create only one Chat Room.
*If you want to finish the Lv.9 Progress Mission but you couldn't find any chatroom to enter, please follow the below steps:
- Click the [Create] button on the top-right of the chatroom tab to create your own chatroom.
- Exit your own chatroom by clicking the [Exit] button on the top-right corner.
- Enter your own chatroom again then the Lv.9 Progress Mission will be unlocked. @astral canyon
astral canyon
@night cloak thank you buddy ๐
night cloak
you're welcome.
drifting pollen
Hello guys, any news about the anti-cheat system on emulator ?
at least the devs should detect speed hack and multi jump
you should block the hack not ban players, they keeps create new account and ruin the game
night cloak
users can not access the old emulator now I guess. They have removed the access @drifting pollen.
drifting pollen
but i meet hackers everygameeverygame 3 4 squads hacking
night cloak
What is the tdm mode for when it doesnโt count towards my stats also I can only do 4v4 tdm not solos or duos
drifting pollen
i report 4 player everygame and i check them after 1 week or more and they keep playing
night cloak
Just keep reporting . For now it's easy for them to create new account through guest. From 31 august support for the guest account will be removed then you can expect less number of hackers @drifting pollen.
drifting pollen
i hope so
Thank you
i hope the devs can detect speedhack and flyhack (speed hack while walking and car max Speed)
it would be easy to ban them
Thank you for your answer @night cloak
storm willow
@night cloak do you check YouTube? There are lots of streamer using hacks are safer on higher league
oblique sonnet
Hi the day before I offered you my problem because of the points ... Stopped ... Rank does not climb
night cloak
You're welcome @drifting pollen.
storm willow
The more streamers use the more others ll follow.. Niantic did the same.. later banned ppl who do hacks in stream
drifting pollen
if any admin is up, i can send you stremers using hacks everyday
storm willow
There are tons of links lol @drifting pollen
night cloak
They won't last for long. It will take time to take actions against them considering the number of them. Most of them are pre recorded streams so you can report them within YouTube.
drifting pollen
like "Seto X" on youtube i can send a link if you want :v
storm flumeBOT
Hello, @drifting pollen!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
storm willow
Irony is tencent stopped ppls getting skins/ perks via VPN perfectly but canโt stop hacks lol
Not being offensive but most ppl are pissed now a days.. if emulator is in lobby 99% they ll be matched against hacker
Letโs see what happens after aug.. ppl ll Create fake social media acc thatโs what I think
night cloak
@eternal kite thanks buddyy i tagged u also few days back if u found solution.. Thank you so much for telling me
eternal kite
@night cloak iโve only test on 1 gameplay and no float bar appear. Not sure if it 100% fix. Need to play more games ๐
night cloak
Hackers comes with new cheats and hacks every time unlike using VPN. Therefore it takes time @storm willow.
storm willow
Yeah I understand mate.. machine learning needed.. before itโs too late
Probably one of the sponsor/ partnered streamer leaking ๐ค
night cloak
@eternal kite no worries.. I am backing up and then gonna install beta lets see.. Thanks again.. I was not expecting a tag from you. You are nice
Lmao.. Crew challenge winners and next top 3 has been hackers. Let alone classics you cannot even monitor the crew challenge finals which was just one room in finals.. Good going tencent. Shud rename crew challenge to hack challenge
eternal kite
@night cloak np bro.
night cloak
Even pmit and pmco finalists were using hacks lul ๐
odd yarrow
@night cloak I dont have permission to post to #555492558428700682 according to the discord server
night cloak
Check pinned message of that channel @odd yarrow.
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
tough narwhal
help for my friend here. He accidentally logged into pubg vietnam. Wondering if he can get back to pubg global version
blazing saddle
He will have to download the VN version, and contact the ingame support of the VN version regarding account transfer requests, @tough narwhal.
tough narwhal
@blazing saddle will let him know. thank you bro
night cloak
@eternal kite just a question u talking about 13.1 developer beta or 13 public beta 7.. Which solved problem becaus3 i am not developer so only public beta for me and public betas one beta behind developer beta
eternal kite
@night cloak developers
night cloak
Ohhh sed lyf then no beta for me then because i have access to public beta only
serene shadow
When will we be able to play without hacker?
the hackers every where in classic in arcade in evo where we can play ?
eternal kite
@night cloak just wait few days sure they will release it later
night cloak
Yeah i guess a week later..
How do I get rid of the victor character, โcharacter in useโ
It doesnโt have an option to, based on my knowledge
bold siren
Go to Workshop and Character, @night cloak.
night cloak
Thx ๐
serene shadow
the hackers everywhere what we can do ??
i will use hack soon
storm willow
Machete bot answer above^
spiral shore
Lol, I'm currently in platinum III and some days, some games make me feel like i can't play at all, i don't know if it's cos of hacker or lack of skill, I'm just tired๐ญ
night cloak
Bravo
haughty cypress
what help are u looking for? @spiral shore
mystic spear
why was i pinged every9ne
night cloak
No more hackers
storm willow
Lmao
jovial pelican
Why is the guest login being removed?
storm willow
Guys donโt you think ppl need delete account option before you close guest sign in option, coz I accidentally created new account on social media which I never use.. so where would I link
@jovial pelican stopping hackers ๐คซ
haughty cypress
@jovial pelican to prevent cheaters from easily making new accounts
night cloak
Don't forget , they can make unlimited social media account to create new pubgm account๐ @haughty cypress
spiral shore
Was also gonna say that @night cloak
They should employ some of the hackers and have them create anti hacks, if they themselves can't deal with it๐ค ๐
serene shadow
When will we be able to play without hacker?
the hackers every where in classic in arcade in evo where we can play ?
the hackers everywhere what we can do ??
i will use hack soon
what the developers do ???? no thing , they spend his time to make a new skins !!!!
night cloak
@serene shadow they can't stop hacker until we stop cheating
cobalt wolf
Calm down, they are working on it infact they have to keep the game up.. Chill doing their best.
serene shadow
and when we will able to play ? the hackers destroy this game
jovial pelican
Developers have done good things. Now-a-day i dont find any hackers in my game. I am in Ace
serene shadow
i am in ace and every single game there's hackers
haughty cypress
@night cloak its at least harder to just simply tap on guest option @spiral shore
night cloak
Why i cant paste in game nick in pubgm??? @night cloak
serene shadow
i am in ace in middle east and europe
cobalt wolf
@serene shadow Calm down.
serene shadow
and my rank points ??? what will I benefit?
to get 50 points in ace you must play from 3 to 4 matches
then the hacker kill you and you lost the 50 points which took two hours from you to collect them
potent stag
Oi I have a dumb question, do u need to wear Victor's skin to get xp?
formal sundial
You should def calm down. Saying that in here won't bring ur points back.
@potent stag yes
potent stag
Guh...
night cloak
@formal sundial why i cant paste nickname ?
formal sundial
@night cloak what do you mean?
@potent stag You just need to equip the character from workshop, you can change the outfit if you want to.
round spear
Starting from August 31 we won't be able to make a guest account?
formal sundial
nope, you won't be.
round spear
Aye okay that's good hahaha
night cloak
@formal sundial i copied another name out of the game and trying to paste while changing nick and cannot paste, why ?
storm willow
@formal sundial did you read my previous message ?
serene shadow
@formal sundial can you answer me about my questions?
storm willow
Guys donโt you think ppl need delete account option before you close guest sign in option, coz I accidentally created new account on social media which I never use.. so where would I link- this one
formal sundial
@storm willow You can unlink your social media from the account u accidentally created.
@serene shadow What was it again?
serene shadow
When will we be able to play without hacker?
the hackers every where in classic in arcade in evo where we can play ?
the hackers everywhere what we can do ??
i will use hack soon
what the developers do ???? no thing , they spend his time to make a new skins !!!!
@formal sundial
storm willow
Canโt do that
potent stag
@formal sundial ohhh awesome ty
storm willow
The support said Canโt be unlinked, so do mods here told, they said delete acc option is under testing in Europe Region
I think itโs the right time to release since guest acc ll be discontinued
formal sundial
@serene shadow They are trying their best to keep hackers out of the game. If you come across a hacker you can report them ingame. Moreover, we don't take responsibility for your actions that may ban your account. If you feel like using hacks, do o. It will only ruin your experience of playing the game.
serene shadow
i know you will say the game is good and there's no hackers and the problem from me
formal sundial
I won't say what isn't true.
formal sundial
I do acknowledge that there are cheaters in the game, but I also know that the developers are constantly banning those cheaters.
You will be just wasting your 10 mins and also mine, cause we can't really do anything about it. Since we aren't the devs.
serene shadow
no you can her me
please
let me tell you something please
to get 50 point in ace tier
you need to play 1 hour or 1 and half hour okay
formal sundial
I already know about that.
serene shadow
after this time the hacker come and kill you behind the wall or he jump in sky and give one headshot and kill you
you can't do any thing and you will lose the points
how we can play this game
formal sundial
As I have said you, the utmost you can do is report that person and hope for the best.
serene shadow
when i report him i will find him after three or four match
formal sundial
There are numerous reports everyday, it takes some time for them to take action.
ultimately if they are cheaters then they will be banned.
formal sundial
you're welcome.
serene shadow
if i record a video for hacker he play with hack when he kill me
there's any way to send him to support ?
if this thing will help you to ban the cheaters
formal sundial
@serene shadow You can upload the video on youtube or on any social-streaming platform. Then, you can message the video link to the customer service ingame.
serene shadow
thank you very much โค
formal sundial
Thats just 10 years you got there. Be paient and it will unlock. :>
young furnace
@formal sundial I was given it by mistake
formal sundial
How do u know its a mistake?
young furnace
@formal sundial Because I didnโt use any cheats, I played with a friend, at first I threw it out for 10 minutes, then after a minute I went in the ban, before that I also threw it out for 10 minutes, Iโm playing with the Emulator
unreal dome
@formal sundial I was playing games from the wifi, but the pink disaster fell and then I opened the cellular data to quickly resume and then threw it out of the game and tried to get into my account, I saw that I ate 10 years of ban.
@formal sundial
the account will not be opened until i die :\
formal sundial
Contact at the customer email provided if you think, you were falsely banned.
unreal dome
@formal sundial
I'm writing at pubg no answer .
robot always answers ))
young furnace
@formal sundial but they will answer me by email
?
@formal sundial Where to find mail?
formal sundial
@young furnace its in that screenshot of yours.
unreal dome
@formal sundial
what can I do now? but wait?
amber ingot
Is there a way to add suggestions in a way which the devs will see?
night cloak
@amber ingot
plain bone
Hey
from tomorrow PMCO qualifiers start so how can i join the lobby?
@formal sundial
formal sundial
To find the location of where to start your PMCO matches, please refer to your main lobby and select the arrow in the bottom right corner of the main lobby in-game screen and please, read then instructions carefully in the in-game mail to continue with the online qualifiers titled โSponsored Matchโ.
plain bone
@formal sundial Not able to See sponsored match
warm wren
@plain bone please, read instructions carefully. It will be on the 29th
It is not 29th August
plain bone
@warm wren ohk thanks
vagrant zodiac
What is this ?...... Im stuck in that and can't move....
Plz help
And why is this happening ?
night cloak
To stop hackers. That's the simple reason.
proud oasis
Thought so
dim birch
Is iPad allowed for crew challenge ?
proud oasis
Cuz they gotta make a new facebook or twitter to loggin which will take a few minutes maybe it will annoy the hackers and make them play legit
@dim birch I believe they banned tablets from future tournaments
proud oasis
โIt gives an advantage over phone usersโ is what I heard not sure how besides a larger pixel ratio but it is what it is
dim birch
Anyone here to help me over this issue ?
proud oasis
Canโt help you with that sorry bud
storm willow
Recover using forget password on social media
coarse slate
No crew lobby in latest update. Anyone have an idea how to change crew members
storm willow
No other option
dim birch
@storm willow he has hacked my social media account too
storm willow
Recover that one first
proud oasis
@coarse slate bottom right corner in lobby hit the button U should see crew as a option
storm willow
Donโt fall for free UC scams! They ll hack accs
dim birch
Now my question to you if my social media account is disabled how can that hacker use it ?
proud oasis
They canโt
storm willow
he might hab linked another account
dim birch
@proud oasis need proof ?
proud oasis
I suggest Disabling the account and linking a Twitter account instead of facebook
dim birch
See my Facebook account has been disabled so I can't do anything
storm willow
RIP nothing can be done
coarse slate
@proud oasis unable to find, send me screen shot if possible
neon patio
@dim birch If your Facebook account is compromised, you should contact Facebook support.
storm willow
^
proud oasis
@coarse slate hold on give me 30 seconds
dim birch
@neon patio contacted Facebook
neon patio
@coarse slate In the lobby, at the top left your screen next to the start match button you will see an icon with 4 squares. Click that, and then "crew".
dim birch
The person using my account is using hacks, yesterday I spectate him using my friends mobile
storm willow
to my knowledge itโs gone
dim birch
I have full video of the hacks
storm willow
Create a new acc n start
proud oasis
@coarse slate
dim birch
Atleast If i can't play i will not let others to play , then help me to ban that account
@storm willow I will not let any hacker to use my account
coarse slate
@proud oasis thank you ..
storm willow
you canโt prove thatโs your acc now
neon patio
@dim birch It's likely your Facebook account was compromised and the cheater linked one of his own accounts to your pubgm account, and then disabled your Facebook account.
dim birch
@storm willow I can I have the receipt of my this month prime subscription
proud oasis
Yeah unless u put money into ur account I suggest dropping the account
storm willow
Android ?
dim birch
@storm willow yes
proud oasis
Make a new one I put 200$ into mine so Iโd be pissed
storm willow
then try contacting tencent with those proof they might help probably
dim birch
I have but still how can I send the video to pubg officials ?
@storm willow you mean ingame customer service ?
storm willow
You got prime sub proof, send them to tencent, will that help @neon patio ?
neon patio
@dim birch There's no way to recover it, you essentially gave your account to this "hacker" when you gave your login credentials to a random website.
dim birch
@neon patio I am sorry for that , but how can pubg mobile support player using hacks?
storm willow
yup many falling for free UC, happened to my friend during season 3 - hacker changed the name to KA panda
neon patio
@dim birch We don't, it's your job to report this user in-game if you suspect they are cheating.
storm willow
they donโt support, they are trying to stop but not effective
dim birch
@neon patio reported it since 1 week from different accounts , has proof still you guys do nothing
I have recorded yesterday's match
neon patio
@dim birch It takes time for reports to be acknowledged, considering there's likely hundreds of thousands of reports to sort through.
dim birch
@neon patio ok let's wait
raven lava
Why frame drops after last update?anybody have any ideas?
Is tencent going to take care of it???
dim birch
Thanks for your support guys
neon patio
@raven lava Frame drops are to be expected on some devices after certain updates. Some lower end devices will continue to drop in performance the more the game updates due to their specs.
raven lava
@neon patio I am using Samsung Note 9.I am playing in the lowest graphics settings with highest frame rate
neon patio
@raven lava As I stated, some phones will drop in performance after certain updates, to later be optimized.
raven lava
@neon patio hope it gets optimised and btw thanks
neon patio
Np
night cloak
links get automatically deleted @nova snow.
night cloak
you can post the video here too @nova snow.
nova snow
Can't select my outfit.
night cloak
have you downloaded the resource pack from settings @nova snow?
terse rain
Solo middle east server after Dimond 3 can't enter any game --- emulator
warm wren
@terse rain most likely connection issues. Restart game and/or do a repair setting for the game and all should be okay afterwards.
terse rain
i can join solo any server not middle east and i need to rank there
quick cliff
idk if im just blind but i dont know where to check my crew page now. im trying to leave the one im currently in
terse rain
@warm wren Make all steeps and Same
velvet anvil
Where can I report team kill? Because I don't trust the game's system,no report mail in my mailbox yet
nova snow
@night cloak yes
warm wren
@velvet anvil you can only report ingame after a match or in customer support in settings. Since they will require information of the player that did the team kill
young furnace
๐ฉ
velvet anvil
@warm wren already did,but I still haven't receive the mail from the game system
warm wren
What expected mail are you waiting for?
velvet anvil
That player gets the punishment and his merit decrease?
thorn raven
How much score want to qualify in-game qualifier group D
night cloak
Did repair client work @nova snow?
velvet anvil
I received 1 before back in March when my teammate killed me
thorn raven
How much score want to qualify in-game qualifier group D
terse rain
12 Min and i can't enter any match in solo middle east server
blazing saddle
It is because of lack of players, try again during more active hours, @terse rain
thorn raven
How much score want to qualify in-game qualifier group D PMIT
terse rain
i try alot of time yaster days i wait 4 h
today i wait 6 h
my 2 friends Dimond 4 and 5 and they can play i am not
dire isle
hey guys, my facebook got hackedd (i got it bback) but the hacker logged in to pubg with my facebook and linked his own gamecenter account to my pubg... it's been more than 2 months and the customer support isn't really helping.. any advise?
night cloak
Welcome in pubg mobile
velvet anvil
I know this might be useless but whatever,here's the team kill guy from Cambodia,I've already reported him,waiting for the system's mail, players like him should just get ban
fallen eagle
How can I disconnect my account and register with a new account?
night cloak
You cannot do that @fallen eagle.
@night cloak kindly change my nickname here #discord
He's merit will be reduced for team killing @velvet anvil.
@night cloak it is done already.
Ok thanks.
we cannot help you regarding that. Please check out pinned message of the channel for more information. @dire isle
Is it in FPP @terse rain?
dire isle
where's the pinned message? i'm new here
night cloak
Lack of emulator players in that region I guess @terse rain.
storm flumeBOT
Please refer to this channel's pinned messages for further information, @dire isle:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
terse rain
What can i do now to make rank ace ---- no more time ---- can't change server again
and more play squad for getting ban again
dire isle
@storm flume Thanks
terse rain
i get 2 time ban 7 days for play in squad ... from crown 1
if i am not get ace rewards for this seasons i will dellete it better
night cloak
You can play in mobile. That will help certainly.
terse rain
i can;t i try that lose point i am not good in mobile
night cloak
Sorry but that's the only option remaining for now. You can try watching YouTube tutorials and play in training mode to get better in mobile @terse rain.
terse rain
Is It Joke ------ i need to play in my pc ---- So fixed your servers
slender trench
Where can I find my registration date (to the game)
thorny junco
Petition for PUBG-M to make .exe windows version, so that no one needs to use emulator and don't hack
slender trench
Where can I find my registration date (to the game)
frail idol
Yeah its work
thorny junco
windows version will work same as emulator
frail idol
You can execute PUBG-M in window
Stop shitposting
That pubgm support not earphones support
night cloak
How is that possible @faint tundra? I've tried different earphones myself and didn't notice that difference.
So do you mean the earphones with different bass make difference in the gameplay sound?
No I understood about that and what is your request?
elder canopy
How to ping mod?
frail idol
@night cloak like this
night cloak
@faint tundra you can! Go to settings>audio
frail idol
He will help you
keen marsh
When they said theyโre discontinuing guest login, does it mean those who have guest accounts will have their account deleted?
tiny geyser
If there's no guest login, how am I supposed to do beta tests?
frail idol
(โฏยฐโกยฐ๏ผโฏ๏ธต โปโโป
faint pecan
Login to google
tiny geyser
They don't allow non-international accounts
prisma charm
Lol
frail idol
Lmao
zenith crag
๐ You should keep guest accounts
white sand
RIP gadget reviewers testing PUBGM
night cloak
@elder canopy Data Error with Client
Reason for this issue may include :
-> Your DNS server has trouble connecting to the game's server.
-> Forced changing of network while ingame or changing of data like device time
Solution
An easy fix for this solution will be fixing your device time.
โข Go to settings -> System -> Date and time -> Turn on the options of Automatic date & time and Automatic time zone . This will lead to your device using network provided date and time and will fix your issues.
Facing issues even after changing time? Try switching to a better network or change the DNS server settings using the app DNS Changer from your Play store.
For further info about changing DNS refer to faq 1.4 in #481198147478224896 channel.
Please note: This solution is only for mobile users. For emulator related issues go to #emulator-support.
frail idol
night cloak
Thank you for your suggestion. It is noted @faint tundra.
craggy blade
This player is not in my friend list than how can he send me messages @night cloak
heavy bane
Hi btw
plain geyser
Salam alikum. I want one of the programmers or designers of Bobji Mobile
heavy bane
I am new here
white sand
Y u delet guests permission
frail idol
We alikum alsalam
plain geyser
Salam alikum. I want one of the programmers or designers of Bobji Mobile
white sand
Terminating cheaters doesnt have to be done that way
frail idol
Ping a developer
night cloak
@plain geyser do you want to contact with them?
frail idol
Or mod
wicked palm
Bro how many countries in the pmco south Asia region
drowsy nimbus
Seems like there won't be any dev answering my question. Don't mind me then
heavy bane
Are guys excited for next week iphone 11 release
gritty condor
Can i unlink my FB account from PUBG mobile?
elder canopy
@night cloak im using ios, and my date and time is set automatic,and im not change any dns
plain geyser
@night cloakYeah
ripe cypress
craggy blade
@ripe cypress #555492558428700682
night cloak
@plain geyser use this email
frail idol
Adveristing
night cloak
Lol why
frail idol
Or whatever its called
night cloak
It's advertising
frail idol
Yeah ty
white sand
I regret i didnt cheat months ago
night cloak
@elder canopy ok 10 min ban! Can you send e a screenshot? Or tell me ban reason that they mentioned in the notice?
No prob dude
plain geyser
@night cloakHow to report on
white sand
Now that i havent done it and they removed guests lmaoo
night cloak
Dayyum why 15 seconds
gritty condor
Can i unlike FB ?
night cloak
Yes u can?
frail idol
Press Alt+print button to take a screenshot it will copied to you're clipboard
white sand
Are they gonna read this all so they enabled slowmode? Cuz i dont think so
frail idol
Idu nnow
toxic jungle
Got question
Whats gonna happened for guest accounts after august 31?
night cloak
@gritty condor unfortunately you can't!
heavy bane
@night cloak did you win
hexed orbit
I mistakenly entered an incorrect id in club open registration, what can i do with this?
night cloak
Yes
frail idol
Deletion
plain geyser
@night cloakHow to report hack
supple flame
Ysss
heavy bane
Nice i won also
night cloak
Noice
frail idol
Ahh
plain geyser
How to report hack
night cloak
Trolling in the support channel is prohibited @frail idol. If you do not require assistance please move to #chat .
elder canopy
@night cloak
night cloak
Oh sorry everyone
hexed orbit
I mistakenly entered an incorrect id in club open registration, what can i do with this?
supple flame
Wt we hv todo
frail idol
What troll that pubgm support not earphones support
storm flumeBOT
Please refer to this channel's pinned messages for further information, @hexed orbit:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
high trout
My account has been blocked by PUBGM and I have done nothing against the rules !!! I have tried to send more than once no one answers and I have lost a lot of money in my account and I am also playing since the beginning of the second season
craggy blade
@night cloak Can you please help me by seeing my msg ?
frail idol
Ask a mod for it
night cloak
Do you need help @frail idol?
rocky harness
Hey dog @frail idol
frail idol
What?
craggy blade
Help
rocky harness
@frail idol weedddd
frail idol
Who troll now
night cloak
Block him perhaps @craggy blade.
hallow radish
Hi
night cloak
@elder canopy are you using ios or android?
Please use #chat if you do not require assistance @rocky harness.
supple flame
Can i know!!!!
elder canopy
@night cloak ios
craggy blade
@night cloak he is not in my friend list, how can I block him? And how he can send me message??
high trout
โMy account has been blocked by PUBGM and I have done nothing against the rules !!! I have tried to send more than once no one answers and I have lost a lot of money in my account and I am also playing since the beginning of the second season
My ID : 5175628525
rocky harness
I need help with pubgms @night cloak
plain geyser
Why did you warn Band 10 years?
high trout
Yes
night cloak
Sorry but i don't know how is that possible though @craggy blade.
How may we be of assistance @rocky harness?
frail idol
Ignore it
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @high trout. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
craggy blade
@night cloak No problem, I will work on that by myself. Thank you.....
rocky harness
@night cloak ya know something named "rydon" Appears when I open the game
frail idol
Report him
blissful leaf
These are pubg mobile regulations lol
frail idol
Send a ss to a mod
high trout
I need help please
rocky harness
@night cloak rydon
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @high trout. Remember to read through #481198147478224896 before asking questions in the support channels.
night cloak
Can you provide screenshot @rocky harness?
rocky harness
Of what @night cloak
night cloak
Of that error or message.
rocky harness
U mean rydon? @night cloak
high trout
How do I ask a question?
elder canopy
@night cloak hi there, find any solurion for my 10 minutes problem?
blissful leaf
@elder canopy pinned messages
storm flumeBOT
Please refer to this channel's pinned messages for further information, @elder canopy:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
night cloak
Yes @rocky harness.
craggy blade
@high trout By typing the issue in #questions
steady laurel
I need help... Yesterday i was playing at 2:00am (indian time). So in every match i was getting hackers... They use akm and sprays with 4x from 400 mt. 300 mt. And they r pretending like regular players...
I played minimum 8 matches and out of 8 , 6 matches i was killed by hackers..
night cloak
By typing it here @high trout.
rocky harness
RYDONDEEZNUTSSS, REKT @night cloak
storm flumeBOT
Hello, @steady laurel!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
craggy blade
@steady laurel Report them
night cloak
@elder canopy- iOS: Navigate to Wi-Fi settings - Advanced Settings, change IP Settings from DHCP to Static, and set Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4
high trout
โMy account has been blocked by PUBGM and I have done nothing against the rules !!! I have tried to send more than once no one answers and I have lost a lot of money in my account and I am also playing since the beginning of the second season
My ID : 5175628525
rocky harness
@high trout hackker
craggy blade
@high trout Can you send the screenshot?
night cloak
we cannot help you regarding that unfortunately. Please use file claim option in game @high trout.
high trout
craggy blade
@high trout We can't unban your account, use the file claim option.
lime sparrow
what time will you lose your account of the 31st
plain geyser
steady laurel
@craggy blade bro how many times should i report... I am in conquer bro.. and for them i am getting minus
elder canopy
Ao i must type ".pin" and elaborate my problem?
craggy blade
@plain geyser .ban
elder canopy
*so
high trout
craggy blade
@steady laurel The system ban the hackers that you report.
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @high trout. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
wind valley
Make the zone less damage when you trapped with the last one
night cloak
No.You will need to check pinned message of the channel. Solution for the data error which may ban you for 10 minutes is provided there @elder canopy.
merry sandal
We do not handle in-game bans. If you think the ban was a faulty one, use the 'File Claim' option. We cannot provide any additional assistance on the matter. Please try not repeating questions.
wind valley
1 more thing how do i bow left and right to snipe the enemies?
uneven tree
Get rid of Hackers and just simply fix the game๐คฆโโ๏ธ๐คฆโโ๏ธ
craggy blade
@wind valley Enable the peak option from the settings - Basic.
night cloak
Do you mean peak?You will need to enable it through settings @wind valley.
terse rain
10 H Now and can't play solo middle east sever .... need some good answers @night cloak Please don't answer you make me more mad ....
night cloak
@elder canopy check this...
- on iOS: Navigate to Wi-Fi settings - Advanced Settings, change IP Settings from DHCP to Static, and set Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4
craggy blade
@wind valley Enable whatever type of peak you want.
wind valley
Ok thanks a lot ๐
supple flame
Can u know
night cloak
Okay HAPPY. let's see who's answer will make you HAPPY :).
patent hearth
xD
high trout
I have the option to claim the file but there is no response from the company and I lost $ 1000 and I will file a case with the company because this is unfair and they have no evidence that I used fraud
My ID : 5175628525
plain geyser
@The Gamer#1596
craggy blade
@high trout #481198147478224896 2.9
elder canopy
@night cloak ok i will try
plain geyser
Why did you warn Band 10 years?
craggy blade
@plain geyser #481198147478224896 2.9
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @plain geyser. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
high trout
@plain geyser yes
supple flame
Wt band!!
craggy blade
@supple flame Please state your issue.
fast trench
Yall want to play with me
craggy blade
@fast trench #chat
plain geyser
Why did you warn Band 10 years?
craggy blade
@plain geyser #481198147478224896 2.9
plain geyser
supple flame
Idk anything wt us going on!!
craggy blade
@supple flame Please for off topics move to #chat
blazing saddle
@plain geyser Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
Refer to faq 2.9 in #481198147478224896 for all possible reasons of your ban.
supple flame
Hmm k
plain geyser
I don't play with you
night cloak
Can anyone tell me that how can I get the registration date of PUBG Mobile, or can anyone tell me that how can i check when i started playing pubg??
craggy blade
@plain geyser For off topics move to #chat
@night cloak Go to your profile -> Tier -> Season and check
night cloak
@night cloak android?
Yes android, but PUBG ask me the exact date๐
@night cloak are in the pubg support?
Are you*
craggy blade
Any mods please mute @high trout
night cloak
@night cloak an easy is to check the first installation date of pubgm from Google's my activity
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @plain geyser. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Please do not use any other language aside from English in this channel, . Refer to #613267301243944960 for language channels.
craggy blade
He is abusing in Arabic, I know Arabic, he is using bad words m
zinc river
Ok
high trout
Ok
night cloak
@night cloak i want to speak about emulator hackers they are destroying our game ...
craggy blade
@high trout please don't use bad words.
formal sundial
you guys are going off-topic. move to #481202461877600276 , if you don't require assistance.
craggy blade
@high trout You have been answered many times.
night cloak
@night cloak we can't ban them. Even, here no one can ban them. But, we can report them๐ . So, if you find any hacker, report them.
@night cloak FAQ 5.1 - How can I report cheaters?
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:
- Username of the player you wish to report.
- Evidence in the form of screenshot(s) and/or video(s).
high trout
The answer was not logical and I will raise my case because I lost half of my money in the game
night cloak
Feel free to.
@night cloak all players are hacckers there when they get ban they do new account ๐
If that's all, please move to #chat. Thank you.
@night cloak tencent is working on it. Check the latest news here #news .
coral leaf
Go cy
night cloak
FAQ 5.1 - How can I report cheaters?
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search. Alternatively, in case you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:
- Username of the player you wish to report.
- Evidence in the form of screenshot(s) and/or video(s). @high trout
@night cloak bro tencent know that they are using chineese programs?
- netguard for blocking the report
@night cloak belive me bro all pubg players they dont want updates and skins they just want stopping hackers and you will see a big diffรฉrence
@night cloak tencent is a Chinese company. So, they know everything! But, cheaters use new cheat system regularly. So, they will cheat, then developers will notice and ban. Again they (c) will create new cheat, devs will block them. It's like a chain reaction.
For further discussion we can move to #chat
worn tartan
I KEEP DIEING TO THE PARACHUTE GLITCH can you guys fix this bug
craggy blade
@worn tartan #555492558428700682
worn tartan
OK THX
night cloak
Please just find for us solution in emulator servers and we will be happy tnx๐
I had completed all of the global treasure hunt missions for erangel but it's now showing that I completed 2? Is this a visual bug or something because I worked hard on some of those missions...
craggy blade
@night cloak Report it in #555492558428700682 if you think its a bug
night cloak
@worn tartan FAQ 5.2 - How can I report bugs and technical issues?
Should you encounter any kinds of bugs or technical issues during a match, please report them by clicking the Report button located at top-right and specifying it. Alternatively, in case the report failed or if you have any kind of important evidence, please contact customer support via the game settings. Refer to FAQ 6.1 for further instructions. The following information is required:
- A detailed description of the situation, preferably including screenshot(s) and/or video(s).
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
hexed orbit
@night cloakHow long should I wait for an answer?
trim ravine
New bot
night cloak
what was your question @hexed orbit?
@night cloak don't mind. Simple solution is....use a smartphone๐
hexed orbit
I mistakenly entered an incorrect id in club open registration, what can i do with this?
worn tartan
i already reported this bug/glitch and its been a week already
craggy blade
@worn tartan they are working on bugs, it will take some time
worn tartan
i lost atleast 100+ ace tier points
night cloak
@night cloak bro im streamer i play with mouse and keyb from 2002
craggy blade
As you wish
hexed orbit
@night cloak
storm flumeBOT
Please refer to this channel's pinned messages for further information, @hexed orbit:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
hexed orbit
night cloak
And i spent 1200 dollars in my account and i got ban for no reason and im still loving pubg but with hacks this will not be for long time
hexed orbit
I emailed for PUBGMOBILE_ESPORT@Tencentgames.com
How long should I wait for an answer?
@night cloak
night cloak
@hexed orbit there is no Specific time. It may take one day(if you're lucky) or one month or more.
it may take time.
night cloak
@night cloak thank you so much bro, i got mad from last 7 days๐๐คฃ๐คฃ๐
@night cloak so, you got the time๐
@lime juniper Maybe comment on the issue of linked account problems instead of tencent support bots offering 0 help, and or fingering through reddit pubgm posts with also 0 help, why the hell are 20% of us still having issues with linked accounts? We're supposedly entitled to two links and yet I'm locked specifically to a Facebook I don't even use anymore?
vague kestrel
Why game restarts when i enter a moving vehicle. I need to say my teammate to stop it to 0km/h.
craggy blade
@vague kestrel Maybe it is a bug, report it at #555492558428700682
vague kestrel
@craggy bladehow channel locked
craggy blade
@vague kestrel Read the pinned message of #555492558428700682
thorn vine
Hello guys
night cloak
Regarding your suggestion. This was the reply @worthy sparrow .As this may gain a certain advantage over other players, it is not something that will be introduced in the foreseeable future. However, the idea is not completely disregarded.
thorn vine
Can you help me regarding my account in game?
vague kestrel
ArcNyte can u get me a 4gb ram?
blissful leaf
If a mobile player plays with a emulator player mobile player will start playing with emulator players?
blazing saddle
Yes, If one of your teammate is an emulator player, you will be matched in Emulator lobby, @blissful leaf.
blissful leaf
๐
night cloak
you can buy yourself one @vague kestrel.
vague kestrel
@night cloak can't i am not a earning person
U are earning.u can give me 1
Don't chat here @night cloak if u want to dm me
night cloak
I don't want it thank you. I am not seller.
Right, so there's some announcement about guest accounts, what does that mean? I have linked with gamecenter iOS, is my account in danger? Ping when answering me. Thanks!
Your account is safe @night cloak.
nice
novel maple
Player one original character id : 5135061757
By mistake its written : 51350617157
Everything else is correct and we need just this bit of correction.
We really apologize for this typing error.
Team FRQ,
Thank you.
In PMCO
They replied as this
So what do i need to do next
night cloak
As the registration is already ended. So I am afraid there is nothing much you can do.
novel maple
Correction also?
night cloak
yes.
rocky harness
Welp that suckkks
onyx cairn
Player one original character id : 5135061757
By mistake its written : 51350617157
@novel maple the IDs are the same.
grave latch
onyx cairn
Ah wait, found the mistake.
Second ID is invalid player not found
grave latch
Why every time i had to insert my mail it gives me that
knotty bone
Hey i am having a problem . I am trying to find a clan and when i dm a guy the bot shows an error. This is the error -
Your message could not be delivered because you don't share a server with the recipient or you disabled direct messages on your shared server, recipient is only accepting direct messages from friends, or you were blocked by the recipient.
chrome grove
Pubg Staff , Have You Removed The Request someone want to buy me royal pass but its not there!?
thorn vine
Yes
This option is no longer available
At the beginning of the next season, try his application from the first month
chrome grove
But my friend wanna buy me royal pass ๐ข๐ญ
thorn vine
Yes and also when you get it you will get 600 UC you can buy for someone else and so no longer remains a reason to pay and buy Royale pass
spring void
@chrome grove yes that feature is removed
@knotty bone the person has turned off direct messages, please use #discord for discord related questions
warm wren
@novel maple there is a mistake in your email. You sent the same Character ID twice. Please send the correct information and DM me the right ID and the wrong ID and your email address that you signed up with in the PMCO.
hot oracle
why is guest login is getting discontinued
merry widget
Hello why number of hacker is much more now we play on mobile only nobody use a emulator we have been used to face a hacker every few games now there is more than one every game and they can fly and magic bullet what is going on ?
spring void
@merry widget report them ingame and wait all hackers get banned sooner or later
merry widget
Do you think because we are loosing soo many games and loosing soo many points so itโs not fair
spring void
But we cant ban ingame so go to CS or report @merry widget
warm wren
@merry widget the Developers are aware of the hackers and are reporting weekly information bans on them. Just keep reporting them to help them through the process.
night cloak
I have a 10-year ban, but I don't use fraud. What should I do is there anyone who can help me
merry widget
I do report every player but we lost 300 points in one day because of them since 3 days there is something weird soo many of them in Europe server in all map so we canโt even play
spring void
@night cloak only cheating doesnt lead to ban, please contact ingame cs
warm wren
@night cloak Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons include, but are not limited to, use of unauthorized third-party software or methodsโsuch as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX toolsโto modify or manipulate the game or its functionality; purchases from third-parties; refund fraud (forced refunding through Google or Apple), and use of unauthorized, unofficial and/or cracked versions of the game, both on mobile and emulator. This gains an unfair advantage over other players and is not supported by the game developers.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.
Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.
spring void
@night cloak he is just a player like us, infact we all in this server are
night cloak
๐
I did not do any of this, but I did not play for three days and when what several Oujda I have ten years ban@warm wren
merry widget
I donโt know why I believe that Pubg is selling the hack I didnโt believe it before but now I believe it since what did happen the last 3 days
warm wren
It can be a number of reasons as I stated, please follow the instructions written in the post above @night cloak
limber yoke
#questions hii sir how to enter pmco room i got a mdg to click on sponsered near start button but i m not geeting this option
spring void
@merry widget they are not, continuing discussion here is of no use i have already told you to move
night cloak
I'm sure I didn't do anything wrong@warm wren
warm wren
@limber yoke please refer to the pinned message to this channel for your question regards to PMCO
warm wren
@night cloak and as I said, follow the instructions written as i stated above. Do not make me repeat this statement again.
night cloak
Please help me to restore my account I'm at level 62@warm wren
warm wren
If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-right corner of the account suspension dialog box. A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the number of support requests. You are therefore kindly asked to wait patiently.
Please do not repeat questions regarding account suspensions in this server, as we (moderators, administrators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken. @night cloak
night cloak
What is that error i cant buy UC ๐ฉ
@night cloak Can you switch to English and send us a screenshot?
Ok hold on
warm wren
@limber yoke To find the location of where to start your PMCO matches, please refer to your main lobby and select the arrow in the bottom right corner of the main lobby in-game screen and please, read then instructions carefully in the in-game mail to continue with the online qualifiers titled โSponsored Matchโ on the 29th August.
night cloak
@night cloak
God damn i spend so much but i cant now
@night cloak Spending so much at once is a problem too. Just play 1-2 matches and try to purchase again.
Please fix it i almost spend 30000$ in this account
@night cloak i already play
spring void
Play some matches for 20 minutes then restart
night cloak
@spring void restart what
@night cloak Try to purchase again tomorrow. You triggered the fraudulent stopping bot. The bot is noob. Meanwhile keep playing the game, give it a rest.
spring void
Your game
night cloak
fraudulent mean? @night cloak
midasbuy and other uc payments works but ingame its not
@night cloak Nothing to worry, just give it a rest.
Okey thank you lady
You're welcome!
unreal crater
How can I change PMCO character ID if I had registered the wrong one
craggy blade
@unreal crater Read the pinned message.
surreal trail
My Facebook account got deleted by hacker and PUBG was logged in from Facebook
craggy blade
@surreal trail Was your account only linked with facebook?
surreal trail
Ya
night cloak
Then RIP. It's gone.
craggy blade
@surreal trail Sorry we can't recover your account, make a new one
surreal trail
But as of now I am able to play game but what if it asks me to login again
night cloak
It won't aak you to login again as long as you don't clear data/reinstall the game.
craggy blade
@surreal trail You can play until you log out but after that You can't log in again.
surreal trail
But sometimes it sends me to login screen stating that Servers are not responding
unreal crater
@craggy blade which one
craggy blade
@surreal trail As I said before.
surreal trail
I canโt change the linked Facebook id???
craggy blade
@unreal crater The 2nd one, it is there.
@surreal trail According to you its hacked
night cloak
@surreal trail If that happens, just quickly restart the game and it should be fine.
@night cloak Please state your problem too.
limber yoke
@warm wren #hi mam still didnt find the sponsered section if pmco
craggy blade
@night cloak This channel is for pubgm support.
warm wren
@unreal crater Please, if you have not contacted the support yet from the PMCO Esports website, then please email (PUBGMOBILE_ESPORT@Tencentgames.com) with the old and new Character ID identification of the player that mistyped that information. Also, provide to me the old and new Character ID identification of the player as well and the email that was signed up with.
unreal crater
@warm wren ok
warm wren
@limber yoke read then instructions carefully in the in-game mail to continue with the online qualifiers titled โSponsored Matchโ ON THE 29th August. Today is not 29th August.
frank glacier
shell garden
this isn't the place to do it. send a email to them or contact them in-game if it lets you
most of the people who do charity work in #questions are volunteers
surreal basalt
@surreal trail link your account with another social-media account, before its sends to the login screen and you wot be able to play with that account again
night cloak
@craggy blade was replying to a player but looks like only the URL got appeared
craggy blade
@night cloak No problem.
glacial garden
I have Connected my account with Facebook and WeChat..
And before a month I deactivated my FaceBook Account so is there any other way I can remove Facebook from linked and link Google play?
lilac bay
Can someone from PUBG mobile can check why I was banned for 10 years? ID- 5116973716
glacial garden
@night cloak sorry to disturb but could you Reply for my question? ^^
dire arrow
@lilac bay if itโs 10 years you were probably hacking
night cloak
Hi
@lilac bay file a claim and they will reply to you, be patient as this might take sometime
unreal crater
Player four original character id : 5123050400
By mistake its written : 5123040500
Player three original character is:5264570477
By mistake it's written :5140119217
Everything else is correct and we need just this bit of correction.
We really apologize for this typing error.
Team nA Team SLSF,
Thank you.
In PMCO
@warm wren
night cloak
@glacial garden contact ingame customer support
lilac bay
@dire arrow I am playing on Mobile with no root? I have filed a claim but an auto reply message appears.
night cloak
There is no way to unbind your account, @glacial garden. According to faq 2.4.
warm wren
@unreal crater okay
unreal crater
Can we 4 play tomorrow PMCO ?
night cloak
@unreal crater who is a register in PMCO
night cloak
Me register??
warm wren
@night cloak registration is closed. Deadline was 22nd August.
night cloak
This is supprt only
plain dagger
Can I play with players of global version while I am playing in Vietnamese version
night cloak
@warm wren ok my dear register closed๐ฅบ
unreal crater
@warm wren will me and my teammate included in the correction could play tomorrow PMCO ? Qualifiers
warm wren
I'm driving right now. I will answer back when I'm not driving. @unreal crater
plain dagger
@warm wrenCan I play with players of global version while I am playing in Vietnamese version?
unreal crater
Thank you
lime juniper
@silent gorge | 08/16/2019
The Notch Issue Still Isn't Fixed Even After The Update, Any Idea When It'll Be Fixed..?
@cursive oasis | 08/16/2019
Notch bug is still not fixed ๐ฃ
@blazing saddle | 08/16/2019
im still having the notch bug
@vital sluice | 08/16/2019
The notch isn't fixed ..
@jovial copper | Yesterday at 9:18 AM
Why notch glitch is not fixed
@jovial copper | Last Monday at 6:06 AM
Will there be a fix for the notch display? If not then I can change the controls and play
@olive isle | Last Sunday at 5:27 AM
bro I am facing notch screen Event glitch
What device do you have and what is your numeric player identification?
atomic pewter
Sorry for the mistakes its hard to type on my screen
dapper cargo
If I link my account i will lose my progress
modern gale
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink/unbind the social media account from in game as explained in the #481198147478224896 2.4. All social media accounts are in control of that social media platforms, @night cloak.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences. You can contact respective social media support for further assistance:
Facebook: https://facebook.com/help/
Google: https://support.google.com
Twitter: https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.
dapper cargo
and if i don't link my account what is going to happen
night cloak
Why dont the police cars which in the resident evil thing I waisted over $50 and I thought hey I can finally use the light bar but no instead it's just a normal car with a added hitbox can you please fix it so the lights at least work
modern gale
I don't think you will lose your progress, @dapper cargo.
We highly recommend you to bind your guest account to a social media account in order to save account data and prevent data loss. There is no guarantee that the guest account does not get deleted during an update. Guest accounts are saved on your device and not on the servers. Reinstalling the game will delete the guest account. Lost guest accounts cannot be recovered.
dapper cargo
Ok ty
modern gale
Hello, @next gyro. How may we be of assistance?
night cloak
@modern gale Can you answer my query?
modern gale
Yes, @night cloak.
jolly swift
I want to switch the linked account on Facebook Please add an additional option to remove the application
night cloak
Currently, I use my Google Play account to log into PUBG Mobile and other games. I wish to continue using this account to log in but I don't see it listed as an option in the "Linked > +" section. Does that mean that I would only have to use Facebook or Twitter to log in from now on?
lime juniper
Can you please read the pinned message in #616241276353773588, @jovial copper?
lime juniper
Can you please provide your numeric player identification as well, @jovial copper?
jovial copper
Sure
jolly swift
how can i swtich facebook i lost my facebook
jovial copper
Done i provide all info
night cloak
why did i get banned @modern gale
crimson agate
So are the guest accounts going to be deleted?
night cloak
help @modern gale
glossy sable
@jolly swift You can't.
Try recovering your Facebook account from Facebook support:
https://m.facebook.com/help
night cloak
help why my account got banned
glossy sable
@night cloak 10 year ban?
modern gale
Your feedback has been listed, @night cloak. Thank you for the feedback.
glossy sable
Because you broke the Terms of Use.
You can see some examples in the pinned messages.
If you feel the ban was unfair, use the File claim option, @night cloak.
night cloak
username= shinchantwain
jolly swift
dear i tried, but without interest, please ask the pubg company to add an additional option to remove the account .. Now I can only access through the game center @glossy sable
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @next gyro. Remember to read through #481198147478224896 before asking questions in the support channels.
night cloak
@dapper cargo Here is a reminder that we are going to discontinue support for guest login from August 31, 2019, 23:59 IST, @everyone; and want to make the transition seamless for you. Please navigate to the Linked section of the game settings and click on the + icon. After that, choose the preferred login method and complete the process to migrate your guest account to the new login method.
Should you have any questions on this, feel free to ask in #questions.
i did file claim but it did not work
i neeed proof
glossy sable
@jolly swift I understand, but unfortunately we can't. This has been disabled to prevent account selling/trading.
Hope you understand.
Your only option is to try to recover your Facebook account, or log in through Game Center.
@night cloak If you have been denied it's that you have indeed broke the Terms of Use. We can't help you here, read them to be sure you don't break any, intentionally or not, and create a new account.
crimson agate
So are guest accounts getting deleted or what?
dapper cargo
The only thing i want to know is if i link my acc am i going to lose my progress
crimson agate
No
worthy sparrow
Why was i pinged here?
jolly swift
But does not prevent the addition of this option if you can access your account through the second application I am sure many people have the same problem and lost their account so we want an opportunity for those who have two applications linked to the account @glossy sable by replacing one with something else
glossy sable
@jolly swift Yes, but unfortunately we can't do that.
@dapper cargo Of course not, on the contrary, it's going to save it.
night cloak
anyone tell me is the guest mode will be removed ?? cuz i have an active account there
jolly swift
what about company @glossy sable
night cloak
Yes. Please link it to social media account as soon as possible @night cloak.
@night cloak and why such a decision? what should we say to kids who what to play in guest?
glossy sable
@jolly swift You can suggest it to the in-game Customer Support.
night cloak
To prevent using hacks through guest accounts basically @night cloak.
glossy sable
@verbal nest No links.
dapper cargo
I hope I'm not going to lose my progress if i link my acc
verbal nest
Ok sorry
glossy sable
@dapper cargo You won't.