@grand kestrel Change your username according to username guidlines in #613267301243944960. I will reset it once you are done changing the name.
#questions
blazing saddle
blazing saddle
@glossy fox Yes and it causes a ban.
junior rune
hey about the new character which only works in evo ground
it doesn't work in tdm and theres no smg in infection mode. So the character only works in the 2 locked modes?
blazing saddle
Yes @junior rune
dense lintel
that was not my id hacker has added his account so how can i contact twitter
outer scaffold
My pubg account is hacked. What to do now ?
subtle depot
Hello i was connected to pubg supp from the game they didn’t reply to me from 4 weeks
desert kernel
Hey guys i have a problem i can’t change my account country ? What i can do pls ?
spring void
@desert kernel what do you mean?can you elaborate or provide a screenshot of why you cant do it?
desert kernel
spring void
@outer scaffold do you mean someone else has access to your account? Then add a second login option and ask CS to revoke access to your account, but be sure it is an irreversible action
@subtle depot did u asked them about banned account?
subtle depot
No i asked them my account turn to vetnames version
desert kernel
I don’t found the choice like other players
spring void
@subtle depot you simply cant return the same account back for that issue contact VN version support
desert kernel
?
subtle depot
They said i can but they need my id and how much i have uc and Bp i sent everything to them since that they didn’t reply
spring void
@subtle depot try sending it again
subtle depot
I did every day no response
spring void
@desert kernel where do you currently live? And to what region your pubg mobile account is set to?
@subtle depot check your account if it is returned, if the customer service cant help unfortunately we cant do anything aswell
desert kernel
I live in morocco but i don’t know which country my account is i want to change it to india to get caisses
spring void
@desert kernel are you using any vpn?
desert kernel
Now ? No but i use them to get offers
spring void
1⃣ VPN is not recommended and can lead to ban
2⃣ make sure no vpn is activated and check the feature again i dont know why it is stating you are in india even though you are not using vpn @desert kernel
desert kernel
Okey thank u for ur help 🙏
outer scaffold
how i can add a stop hacker scessing your account
spring void
Open pubg mobile and basiic setiings then send screenshot @outer scaffold
broken sierra
Yes
old vigil
Hacker kill me
broken sierra
@tepid gate via email probably
spring void
@old vigil report ingame not here i have answered you already
sonic rover
report ingame? i have reported this shits so many times but it have no reason
night cloak
I get "mic has been disabled " whenever I try to turn on mic. Tries recommandtion from Google Search but it doesn't fix. Any suggestions?
I installed different Mobile as well as different account. Same error
spring void
@night cloak it may be disabled from your mobile settings or you may not have granted the persmission to the game
@sonic rover thousands of hackers get banned daily
sonic rover
But still I have at least 4 hackers at every match
blissful leaf
@sonic rover i haven't found any how come?
night cloak
@sonic rover 4 hacker in every match is impossible. They may be good player. And here we can't ban anyone. So, report in game.👌
sonic rover
Good player? On flying car?
night cloak
@sonic rover what you saying is not possible. Though hacker is common, But not in every match. By the way you or we can't do anything. but you should report them.
sonic rover
OK, I understand you. Ty
frail mirage
hello can i have help please
sour galleon
How can i change my email on pmco registration. I give wrong email
By mistake
Any one here
frail mirage
I need to unlink my Facebook account from the game because it has been hacked , and I am linking my account with Game Center
night cloak
Sometimes my chat button dissappears when I'm in tdm mode. Is there a way to fix this?
bold siren
You cannot unlink linked social media accounts, @frail mirage. But refer to this message:
https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984
Repair your client, @night cloak. If it doesn't work, it can be a bug that should be reported.
normal fulcrum
Hey
soft hollow
Hi, how can I change my character back to original from Vincent??
normal fulcrum
What's with that flip event
gritty glade
@blazing saddle
Can I Increase My Victor Character Level By Playing TDM matches?
plain dagger
I downloaded pubg mobile after a month and now when I am logging in to my account it's saying that your account is not for global version try the Vietnamese version anyone help me please ?
modern gale
Using a game account for the global version of the game in a different game version, such as the Vietnamese version, will make you unable to use the same account in the global version at a later time. In that case, be advised that there is no way of recovering access to use this account in the global version, @plain dagger.
plain dagger
Please recover my account I will never do again
modern gale
You can complete 3 daily missions, and earn progress in the flip for rewards event going on now. You can also earn points to turn over the cards and bring home awesome prizes, @normal fulcrum.
Unfortunately, there is no way of recovering access to use this account in the global version, @plain dagger.
plain dagger
So now I have to make a new account ?
modern gale
In order to change your character back to normal you will have to change it from workshop. Get on the game and open workshop, click the > icon beside Victor and press the use button, @soft hollow.
normal fulcrum
I know that much. And I have turned the tiles alot of time. All I get is team up or an 'X'
What's that supposed to mean?
soft hollow
@modern gale thank you so much for your help
modern gale
Yes if it's for global, @plain dagger.
clear tapir
any admins here? problem regarding PMCO Qualifiers
We Find Match but we didnt find any match so we got kicked out of the qualifiers Zzz
modern gale
You can ask @lime juniper or @warm wren, @clear tapir.
clear tapir
It's like 9:10pm still we didn't find any match ggwp
lime juniper
Eirene will reply when she is available.
clear tapir
I just want to know why we didn't find any match during the alloted time.
We played the 1st game but the 2nd game we didnt cuz of the bug
modern gale
I am sorry I have no information, @normal fulcrum. Can you expect any staff to tell you?
minor creek
unkempt burrow
modern gale
Anti cheat system is already on the way, @minor creek. Discussion for #pubg-mobile.
chilly grail
BRO when To play pmit ingame qualifiers, we played it morning and now mssg came as ingame qualifiers begins now!. will it consider our match?? Or we should play it again??
night cloak
@spring void I verified my app permission. It's allowed, In pubg audio setting, it's allowed. Still when I enter into match it's disabled. I changed 3 mobile and same issue all these mobile. Where as when I join a team, I could enable it manually before entering into match. From Google I found pubg mobile doesn't support wireless setup. When j first installed pubg, I used wireless headset. Can you able to guess anything
broken sierra
How do i use those "new scraps" for victor upgrade cause i don't see any option for that.
chilly grail
BRO when To play pmit ingame qualifiers, we played it morning and now mssg came as ingame qualifiers begins now!. will it consider our match?? Or we should play it again??
broken sierra
Play again just to be sure @chilly grail
chilly grail
Ok
pallid saffron
Pubg mobile ban me without no reason . I was in conqueror and my kd was 36.58
gloomy olive
@normal fulcrum You need to make lines of 4 of the team up icons. Once you have 4 you complete a stage and get a new grid.
round spear
@pallid saffron yeah sure no reason 😂
pallid saffron
@round spearthey ban my 2 account
round spear
@pallid saffron you did something that's why you got banned
vital crow
whu dont yau ban hackers
broken sierra
@pallid saffron 36 kd? Hahah.
Yes, absolutely you didn't hack
pallid saffron
I'm not a hacker bro I was 3rd rank in Asia
round spear
Yeah absolutely hahahaha
pallid saffron
I never hack pubg bro pubg mobile is not difficult . Why should I hack .
bold siren
Please do not have discussions here, use #pubg-mobile & #chat.
pallid saffron
Lots of people report me because of my KD
bold siren
The reason is probably written on your ban notice, @pallid saffron. No accounts get banned for ''no reason'', and be advised that we do not deal with banned accounts here, you can file the claim if you think it was unfair and contact the customer service.
frozen turtle
Switch to ur orginal character to reset appearance!! What does it meanaaa
gloomy olive
Means you'll look like you did before you changed into Victor
pallid saffron
Pubg mobile ban me in my 2 account
night cloak
@frozen turtle can you attach a screenshot?
quick ore
@neon patio @vital sluice
Hii this is regarding Pubg Mobile India Tour
My team mate ACC had got hacked so he tried to login multiple times and due to that his id got banned!
So now what can i do?
I have registered for Group d and matches start from today..pls help me regarding this 🥺
Pls help @blazing saddle @bold siren @night cloak
night cloak
Bello
quick ore
My query is above pls help me 😭
night cloak
@quick ore It was probably not banned for logging multiple times. The so called hacker violated terms to get it banned. Anyway, your friends account was used to violate terms so it cannot be used again. Please tell them to create a new account, @quick ore.
quick ore
@night cloak even if he creates new id ..how can he play iN pubg mobile india tour? Is it possible anyhow?
night cloak
@quick ore What is the requirement for Indian tour event?
frozen turtle
small shale
@night cloak My Friend's account is also banned for 10 years even he didn't use any 3rd party apps.. Please help 🙏
quick ore
All the registered 4 memebrs should play 15 matches in classic mode before 1st September with the registered accounts @night cloak
bold siren
You have to change your character to be able to wear the other outfits, @frozen turtle.
night cloak
@frozen turtle Workshop > victor > click on ">" on bottom right and you'll see the option to unequip.
frozen turtle
ohh okay thankss
small shale
@night cloak Character ID of banned Account : 5112144594
night cloak
@small shale It's a misconception thinking that account gets banned only for cheating. It gets banned for violating game ToS. Checkout game ToS to learn more.
quick ore
I also tried chatting via support on the page but all the replies i got were via bots..pls help me🥺
night cloak
@quick ore Email India tour support for account change.
quick ore
I dont know their email @night cloak
night cloak
May I know where did you find this India tour? @quick ore
quick ore
In game only
night cloak
@quick ore Ask in Indian community server. Can be found in #613267301243944960.
quick ore
Ok
@night cloak i am already in that channel...they are not managing this India tour i guess
night cloak
@quick ore But they know where to contact in case of emergency.
quick ore
I tried contacting yesterday they said they cant do anything for this :(
night cloak
Today just ask for contact email. You probably bragged about the ban thing yesterday, @quick ore.
quick ore
Ya
chilly pagoda
As of today all of a sudden my profile picture from my game being linked to my Twitter is blank. I have tried logging out & back in with twitter & restarting the game & my phone & still nothing. Pls help.
warm wren
@clear tapir regarding the PMCO qualifiers. Have you or the team lead recieved the instructions/email confirmation through the email?
quick ore
@night cloak i have replied through the confirmation mail ..is it fine?
hazy phoenix
@warm wrenhello fan of you
warm wren
@chilly pagoda it can happen from time to time. Give it a day or two for the game system to register the change if you have tried logging in and out with Twitter.
chilly pagoda
@warm wren ok
night cloak
@warm wren are you the mew mod?
warm wren
Contributor
rapid osprey
@subtle depot they Won't replay..Don't worry..
subtle depot
@rapid ospreywhy
bold siren
No discussions here.
rapid osprey
Because they Are Busy Making some New glitches..😂 😂 @subtle depot
subtle depot
@rapid osprey 🤣🤣🤣🤣
rapid osprey
@subtle depot still anything els may i assist you??
night cloak
😂 please discuss here #chat
lavish remnant
what's the point of this ban ?? How do I know my friend or someone of my team he playing with cheat ? Is your job find him And give him a ban not mine !!
tropic mango
Pubg show me 7 days ban now show 10 year wtf
clear tapir
ggwp BUG MOBILE Zzzz
bold siren
Please play with players that you know well, @lavish remnant. Who knows one of your random teammates are using hacks/cheats, and your account is not banned, wait for it to be unlocked.
We do not deal with banned accounts here, @tropic mango.
blazing saddle
@clear tapir All of those problems are directly related to internet connection stability.
Also, you can report bugs ingame :)
frosty current
My victor exp in not leveling up above 400 in lvl2. Is this a bug. Does someone know about this?
lavish remnant
@bold siren sorry for this word but I will sig “play with players that you know well” that absur becouse all my the people I playing with they come from the game that mean I dont know the well !! Even I know them no one will tell you I’m playing with a cheat !! So dont blame the people !! Fix your game instead.
night cloak
@frosty current check again by playing a classic match. If it remain same, report bug here #555492558428700682
bold siren
It is not ''my'' game, you can always contact the customer service for suggestions, @lavish remnant.
: )
frosty current
Doesn't it increases on playing TDM/Infection mode? @night cloak
I have tried playing TDM/Infection Mode, Arcades, its not increasing any more😔
night cloak
@frosty current you can't earn exp from tdm. Not sure about infection mode.. wait....not sure. Let me check
tropic mango
@bold siren ok but my account ban my teammate use hack nd i got 7 days ban its perfect now show 10 year my main issue is tha why show 10 year
night cloak
@frosty current wait a moment. Let me check
lavish remnant
@bold siren I thought you were one of them 😅
bold siren
Then make a new account without teaming up with cheaters, @tropic mango.
grizzled raft
if u play 1 time with a hacker you will not get banned...but if u play more than once with a hacker again then bye bye @tropic mango
frosty current
@night cloak No, Victor exp increases in TDM/Infection Mode , m sure abt dat because i checked it in the morning...
worldly dawn
How to play pmit match after registration... normal classic tpp with registered players ?
rain bridge
I started playing PMIT on 26th August 12am GROUP D. It started counting from 12am 26 August Right?
tropic mango
@bold siren what the mean of new account i spend 500$+ on skins and royal pass nd membership
night cloak
I want to check....
rain bridge
@bold siren PMIT group D starts from today i.e. 26th August. So i played at 1am today. Its counting right?
warm wren
@worldly dawn all things related to PMIT will be instructed on the email confirmation sent by them. Please, if you have recieved that to follow the instructions carefully written.
rain bridge
@Giselle PMIT group D starts from today i.e. 26th August. So i played at 1am today. Its counting right? @warm wren
grizzled raft
Its funny how people who gets banned cuz of teaming with a hacker acting innocent
It says "you have been ACTIVELY teaming up with a cheating players"
tropic mango
@grizzled raft i'm playing with radom on crown nd emulator 99% hackers
warm wren
@rain bridge PMIT isnt handled here, please refer to the Indian Partnered server in #613267301243944960
lavish remnant
@grizzled raft how the hell will find out u playing with a cheater ??
tropic mango
@grizzled raft pubg give me 7 days ban now i open my account status has been change now say 10 year ban
bold siren
I understand, but we cannot do much, @tropic mango.
Feel free to have conversations in the text channels: #pubg-mobile & #chat.
tropic mango
@bold siren as i'm programmer i know ervery thing is possible kindly change your rules and kindly ban Arabic hackers not innocents player
grizzled raft
@lavish remnant as i said 1st game with a cheater its fine... but teaming with him in a 2nd match again its a nono... and u can know if if theyre cheating after u get banned
tropic mango
@bold siren all chinese and aravbics Hacker but u don't want to do anything
dense lintel
If in pubg Korea version we unlink our 1 social media account so why customer service of global version can't unlink the social account because my account has Hacked once and Hacker has added his secondary account and he has now access to login my I'd😥
bold siren
As I repeatedly said, we DO NOT deal with cheaters or banned accounts here, please move to the text channels, @tropic mango.
dense lintel
@bold siren
tropic mango
good bye pubg no more pubg bcz pubg is scam
grizzled raft
Bye felicia @tropic mango
dense lintel
@tropic mangohmm 😥
lavish remnant
@grizzled raft are u a bot ?? Coz ur answer always the same how matter the qs is !! 😂
bold siren
NO discussions here.
dense lintel
If in pubg Korea version we unlink our 1 social media account so why customer service of global version can't unlink the social account because my account has Hacked once and Hacker has added his secondary account and he has now access to login my I'd @bold siren
storm flumeBOT
You can contact the customer service via the game settings, @dense lintel. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
night cloak
@frosty current TDM gives exp. But the number is too low. It's around 20. That means 1 tdm = 20+- exp
frosty current
Yes i too tested in the moring i got 15 but it is stuck now
@night cloak Stuck at 500/600
night cloak
@frosty current did you check wearing the default outfit ?
frosty current
Yes, i played all the game while equiping dat victor outfit
night cloak
@frosty current ok I'll check and let you know.
frosty current
I think they have put a daily limit to how many exp u can gain a day n it is 1000per day i guess
night cloak
Nice idea!I'll also check it.
frosty current
If this didn't happen i would have already cleared lvl3 for sure😂
deep raven
brave cove
I am about to banned
silent rapids
Suggestions may help the game get higher in gaming world:
- Solving parachuting issues like fast landing glitch and the glitch when landing on building doesn't count in some cases in RP missions
- increasing Peak buttons size capacity to 250% instead of 200% cuz they look smaller than other buttons and harder to control especially on IPads
- bringing back the appearances of 4th Season in 9th Season which are so creative and beautiful to compensate people who didn't get Elite RP in 4th season.
Please check this list out !
tender moth
Why this game is lagging so much even my device have 8 gb ram and latest snapdragon they sayed classic will run smooth on lower device but it is getting worst on high device after new update
craggy blade
Why we can't peak from car?
night cloak
@craggy blade 
can't you scope from car?
silent rapids
@craggy blade
Cuz when you press the aiming button, it will peak by itself
craggy blade
@silent rapids But why we can't peak from car 🤔
frosty current
There's a peak button too when get into the passanger seat of a car @craggy blade
night cloak
@craggy blade ohh newbie. Read this
@The Gamer
Cuz when you press the aiming button, it will peak by itself
silent rapids
@craggy blade
Don't know
craggy blade
@silent rapids Then please don't reply if you don't know?
tender moth
Cant even maintain my kd because of lagging badly
craggy blade
@night cloak We can aim from car but whybwe can't peak ?
tender moth
Lol how can you peak from car 😂
hazy phoenix
@craggy bladewhat do u mean
night cloak
aming from car= peak
hazy phoenix
He is drunk
night cloak
He is wasting time
craggy blade
@night cloak Aiming from car Is already called aiming from car.........but why there is no peak option 🤔 🤔
hazy phoenix
Maybe peak without aim he means?
tender moth
Maybe he is using flare car lol
night cloak
We can aim from car but why can't we dance in car? Because there's a chance you could fell down.
Shut up man @craggy blade
frosty current
Just press the fire button while inside a car n not the scope in button, doesn't dat takes u to peek? @craggy blade
tender moth
Lol
craggy blade
@night cloak We can dance....theres a glitch
pallid saffron
We can peak without aim bro
hazy phoenix
He is trolling lol
tender moth
Why we cant fly the car? Lol
craggy blade
@tender moth We can fly the car.
drifting lark
Is gfx tools legal? My friend keeps recommending this
night cloak
Anyway, all troll goes to #chat.
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @drifting lark.
hazy phoenix
@drifting larknoooo dont use it will get u banned
craggy blade
@night cloak Lol, I am Asking a question and you are considering as trolling
frosty current
Its already available in chinese beta where u can fly (in helicopters) 😂 @tender moth
drifting lark
Thank you Machete
craggy blade
@night cloak Why we can't peak from car? I still didn't get a answer
night cloak
@craggy blade Because you'll fell down.
hazy phoenix
@craggy bladebcz developers dont want
tender moth
Guys do you know why game is always stuck on loading why match making and when we restart vwe cannot hear teamate voice
hazy phoenix
@tender mothit is fixed
night cloak
@craggy blade did they mentioned you can't peak?
tender moth
While *
pallid saffron
@craggy blade bro you can peak from car
craggy blade
@night cloak But why we don't fell down while aiming from car?
night cloak
@tender moth It's a bug unfortunately but there are workarounds.
@craggy blade Real life physics.
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
merry sandal
If you need technical assistance in regards to the game, feel free to ask it here. Otherwise, move to other channels.
pallid saffron
@craggy blade ???
craggy blade
Removing my messages, need help, don't want to help, OK bye 😢😢😢
pallid saffron
@craggy blade cone general chat from we will talk there
tender moth
Pubg need to make flying car offical so we can also fly the car and kill the hackers
night cloak
@frosty current I'm not aware of that, unfortunately.
@frosty current if you give me time, I can answer you!
pallid saffron
@tender moth yes we should be also super man like hacker
night cloak
@old swift There's help,
old swift
OK! @night cloak
night cloak
Half grip is better or worse than angled or vertical forgrip?
pallid saffron
@night cloak half grip and vertical grip are better . And vertical grip is best
night cloak
@night cloak All of the attachments has cons and pros. For further information checkout:
https://pubg.gamepedia.com/Category:Grips
Today I reinstalled the game Pubg but found this virus
uneven shoal
How they write like this!!! 🤔 🤔 🤔
night cloak
@night cloak Block your anti virus.
What is this virus? Can I delete without risk to my account? Do I allow him to work and there is no risk to my account?
@night cloak These are just shader cache, so they won't harm your account, nor your computer.
uneven shoal
How to write like this.. Big letters!!!! 🤔 🤔 🤔
night cloak
@uneven shoal You can use JavaScript to write like this.
uneven shoal
@night cloak in my phone!!!???
night cloak
@uneven shoal It's a programming language.
So, basically you need to write a big code with markdowns.
uneven shoal
@night cloak oh ok.. Thanks..
night cloak
@charred bay no advertising.
charred bay
Y not
summer pumice
My lobby issue always lag and sometime freeze
And crash ...
What should I do now ???
night cloak
@summer pumice May I know your device model?
summer pumice
When you guys fix it ?
Redmi note 4
I don't have problem in game ..just fix lobby Issue 🙆
night cloak
@summer pumice It's a bug rn, no ETA when it'll be fixed for everyone.
summer pumice
It will be fix or not ?? because when ever I start game lobby lag and freeze can't play like this ..
Sometimes totally crash and exit ...🤷
dim birch
Hi , I need some help my pubg account has been hacked
night cloak
@dim birch How your account is connected?
dim birch
Customer support is not helping
night cloak
@summer pumice Whenever it happens, quickly restart the game. And hope it will be fixed soon.
@dim birch Which social media account was hacked?
dim birch
night cloak
Did you recover the Facebook account?
summer pumice
@night cloakim doing the same I have to restart the game again and again it's really irritating
So please fix it as soon as possible request
night cloak
@summer pumice Such bug is unfortunate, but it’s tough to fix. Please be patient with the devs, and try to understand that they don’t want people to have a bad experience. They do their best, but this stuff doesn’t just happen super quickly.
stark oriole
Where can we find the actual armory in the new lobby setup? The one where you can check the guns with scopes, attachments, skins.
plain parcel
I'm a redmi 4 user as well! Lags and freeze are mainly device issues! You'll face less lag on higher end devices!!
hexed prairie
Hello
zealous flicker
@micrart.mo35#359hello
night cloak
@stark oriole now it's located in bottom right corner. With the tutorial button
@hexed prairie hey there. How may I help you?
Bottom right*
@night cloakthank you, sire!
still prawn
i need help
night cloak
@plain parcel for possible solutions regarding lag, kindly check the pinned message. Hope you will get your answer there.
still prawn
i have big problem can any one help meeeeee helppp meee i have bigggg problem
night cloak
@still prawn Aloha! How can I help you?
spring void
What the bigggg problem really is ?
still prawn
@night cloak i want know how to run a cross in pubg mobile game
in emulator like pro's
night cloak
@still prawn run across?
night cloak
@still prawn are you on mobile?
You can swipe your screen to look at the other direction.
still prawn
no emulator
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @still prawn.
night cloak
Sorry! I know about mobile!
undone frigate
Hello my account banned help me
spring void
@still prawn go to #emulator-support as the bot suggests
@undone frigate conatct CS ingame we dont provide support regarding banned accounts
night cloak
Use ''file claim'' @undone frigate
@still prawn You cannot buy UC on emulator. You have to go to midasbuy.com to buy UC.
undone frigate
@spring voidI was accidentally blocked
spring void
@undone frigate what do you mean by blocked ?
undone frigate
@spring voidI say I’m not banned for anything
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @undone frigate. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
undone frigate
clear with you
willow carbon
Pubg account terminate
I am enable to login to my account
It's showing your account has been disable for violation of pubg mobile
guideline but i had not done any time wrong on my account I follow every
guideline and terms carefully
My player i.d *5138671442 *
*This guy's join to automatching i can not this guys use third party
software because this is not my friend this is automatching player so
because this is not my fault unban my account and not down my tire and rp
point *
undone frigate
@willow carbonin vain you write to them they here do not solve know nothing
willow carbon
@undone frigate why
night cloak
@willow carbon The system won't ban you for playing once. You probably played with them more than once. This is just a warning ban, don't play with random.
And your account will be unlocked after a week.
willow carbon
@night cloak but automatching player this is not my fault
night cloak
@willow carbon Understandable. Next time you see someone cheating, report them and quickly leave the match.
willow carbon
@night cloak but i don't this player hacker
night cloak
@willow carbon Make sure not to play with the same random twice, you never know when they cheat. Better call your friends to play with you. Or use #activities to find people to play with.
willow carbon
@night cloak but my tire down and rp point down why what can do something
tiny stratus
a guy names ZAGZAGEL1 just killed us. saw where everyone were
spring void
Report him ingame not to us
tiny stratus
i did
night cloak
I have 2 rename card in 1st id can i move 1 card to my 2nd id ?
tiny stratus
just want to expose him in case you see him too
night cloak
@willow carbon Well it's up to you, you decide which one is important to you. -30 points or 10 years ban.
spring void
@night cloak you cant
@tiny stratus do it somewhere else not here his place is for support purposes
tiny stratus
nice. be agressive with me, not the hackers. smart community
willow carbon
@night cloak 30 point or 10 year ban i can not understand
night cloak
@willow carbon Nvm that message. Play solo, or solo squad, if you don't have teammates.
delicate latch
Last i changed my flag 3 season back, when im trying to change it now ,its not changing
karmic grove
Why i have facebook only? I want to link it with twitter
night cloak
@delicate latch What it shows?
@karmic grove
There are three reasons for the issue:
1 - You have recently switched your operating system, either android to iOS or iOS to android. Simply switching back will solve the issue.
2 - One of your linked social media methods were revoked, either you mistakenly did it from your social media settings or you asked customer support to revoke it for you.
3 - If your login methods are either WeChat or VK, you'll need to install the apps manually on your phone, in order for them to show up on linked social media settings.
delicate latch
@night cloak nothing just gives this n it doesn't change
night cloak
@delicate latch Maybe it's bugged, report in game.
delicate latch
After clicking ok it should show changed n flag should be change
night cloak
It should, true. Something is wrong.
storm flumeBOT
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
karmic grove
@night cloak yes i switched from android to ios, how i can unlink google account?
night cloak
@karmic grove You cannot unfortunately. You'll have to use Facebook only for login.
frosty current
"Victor exp daily limit reached" Didn't notice dat before 🤐 @ @night cloak
night cloak
@frosty current well done🎉 . Thanks for the information. You saved my time!
silent rapids
Fixxxxx thaaaat parachute landing isssuuuueee
night cloak
@silent rapids here no one is developer. We can only give you possible solutions. You can report the bug here #555492558428700682 or give 👍to the bug report if already reported! And also report it from the game using report(upper right corner).
@summer gazelle restart your game.
summer gazelle
@night cloak 3 times
night cloak
@summer gazelle 3time?
summer gazelle
@night cloak restarted 3 times still same👀
glossy sable
@summer gazelle What exactly is your issue there?
night cloak
@summer gazelle it's an small issue. Ignore it or change the background theme
summer gazelle
@glossy sable cant see half of my slipper 😂
glossy sable
@summer gazelle Oh that.
You can report it in-game.
summer gazelle
@night cloakok i'll try
glossy sable
Did you repair your client?
silent rapids
@night cloak already did that, thx for help
glossy sable
You can give it a try.
night cloak
It's better you ignore it. @summer gazelle
glossy sable
@summer gazelle You can repair your client using the Repair button on the login screen.
Use the first option, it will have the less impact on the game.
summer gazelle
@glossy sable ok i'll let you know after repair👀
glossy sable
night cloak
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
night cloak
I hope you look at this hack .... Please Anho hack We despair
glossy sable
I hope you look at this bot message, @night cloak.
glossy sable
@summer gazelle Just report it then, it's a visual glitch, we can't do much about it.
Report it in #555492558428700682 too!
Read the pinned message there to understand how it works.
summer gazelle
@glossy sable should i report ingame or in discord?
glossy sable
Both
summer gazelle
@glossy sableok thanks buddy
night cloak
@glossy sableYes, but do not answer this hack exists in the game and effective and the rest of the two months and are getting heavily
glossy sable
@night cloak Yes, that's why you have to report them.
@summer gazelle You're welcome mate
night cloak
@glossy sableI report every minute but they will not be banned for what reason
glossy sable
@night cloak It takes time.
blazing saddle
@night cloak It takes time for the system to review each report individually.
We do not deal with hacker reports. As said by Frank, you can take such reports with evidence to the ingame support. Kindly do not clutter this channel.
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
night cloak
@glossy sableThanks .. Sorry for the inconvenience💞💓
maiden salmon
storm flumeBOT
Hello, @maiden salmon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
hollow hinge
Guys when i play pubg my joystick always stuck not moving my joystick
When i rotate my screen then work
After again stuck my joystick then same thing do rotete screen then work
pale panther
Hey, i accidently changed my character to Victor, Any idea how to change back to my original one please?
bold siren
Did you try to repair your client or redownloading the game, @hollow hinge?
deft plume
Hello
bold siren
Go to your Worksop and Character so you’ll be able to see this, @pale panther. Press on that one with underlined.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @deft plume. Remember to read through #481198147478224896 before asking questions in the support channels.
pale panther
Yeah got it now, thank you
deft plume
I have a question plz.. If i take s8 quonqerror frame. And after take it my rate drop to ace..
The qeustion now next season i will take the light effect and quonqerror hashtag??
blazing saddle
@deft plume Yes.
undone aspen
how do i choose which day
deft plume
It is not necessary to stay quonqerror to end of season.?
glossy sable
No need to stay Conqueror, no.
deft plume
Now im at ace rate bro. But iready take the frame. I will get the light effect and hashtag? 🤔 😅
glossy sable
If you redeemed them, yes.
deft plume
I reddemed the frame
glossy sable
👍
deft plume
Sure bro? Not necessary to stay on quonqerror to end of season 😭😭😭
@glossy sable thank u boss
glossy sable
If you redeemed them it means you have them.
You're welcome
deft plume
Bro what u mean by redeemed them? S8frame??
chrome agate
So need a little help I am registered for PMCO and it says the qualifiers start August 29th but I still don't see the registration for crew challenge on the game are the registrations going to be open soon?
cobalt pewter
i need support please 🙂
glossy sable
@deft plume Which you did, yes.
@chrome agate If you registered for the PMCO there's no need to worry about it.
@cobalt pewter What support do you need 🙂
cobalt pewter
any support for ban
chrome agate
Thanks Punisher can always count on Frank Castle
glossy sable
@chrome agate You got it
@cobalt pewter If it's a 10-year ban, no unfortunately we can't help you with that.
If you feel the ban was unfair use the File Claim option.
glossy hawk
anyone here to help
blazing saddle
@deft plume What is the issue?
glossy sable
@deft plume All good
cobalt pewter
@glossy sable no it's 10 min ban
deft plume
@blazing saddle im just ask this question bro
) I have a question plz.. If i take s8 quonqerror frame. And after take it my rate drop to ace..
The qeustion now next season i will take the light effect and quonqerror hashtag??
@glossy sablethank u boss
blazing saddle
@deft plume I replied with a Yes before. I guess you did not see.
glossy hawk
@glossy sable I registered my tim for pmco but didn't get any message
deft plume
@blazing saddlethank u man
Another qeustion plz.
I have an account login by twitter
Im already. Bought from some one
And change everything
Password of twitter
Email
Password of email
Mobile number
Everything
But he still login!!
cobalt pewter
My account was banned for 10 minutes due to internet but I didn't use hacker
and i need 30 point and reach Conquer When i will reach Conquer?
blazing saddle
@deft plume Buying/Selling/Trading of account is against game rules. We do not help with that.
deft plume
Ok bro
blazing saddle
@cobalt pewter Does the ban message show 'data connection error'?
dim birch
Pubg customer service is not helping me to get back my hacked account
deft plume
If i have personal account
And someone have acsess to login how i can kik him
blazing saddle
We do not provide any help regarding banned accounts, only ingame customer support can help you, @dim birch.
@deft plume Contact ingame support and in conversation type 'revoke access'.
They will ask for proof for account belonging to you.
dim birch
@blazing saddle not banned , the account was hacked
deft plume
From where i can contact them
blazing saddle
We cannot help in either case, @dim birch.
storm flumeBOT
You can contact the customer service via the game settings, @deft plume. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
storm flumeBOT
You can contact the customer service via the game settings, @dim birch. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
hexed orbit
I mistakenly entered an incorrect id in club open registration, what can i do with this?
@blazing saddle
Help pleasee
My id is 539591235 but inregistered 539391235
I registered*
teal tapir
@blazing saddle hello, can you help me out? I have registered in club open and it says the qualifiers are gonna start from 29th of August so can you please elaborate the whole qualification process
forest hedge
How do u unequip victor? I don’t want to use him
raw lark
@glossy sable What is the reason banned 10 minutes?
mint crypt
Hi I want to change my area through the vpn but I did not find the country that I am looking for
cobalt pewter
@blazing saddle yes
raw lark
@glossy sable I have a question why he did not get Banned abn abn syria
Is play spectator abn syria
blazing saddle
@mint crypt Hello, regarding VPN usage, kindly read this :
https://discordapp.com/channels/393088095840370689/481200416349224980/593145543333773312
storm flumeBOT
Hello, @raw lark!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
serene shadow
hi there i have problem in achievements missions in malee mastery
the counter does not increase
It fixed on the number 101
storm flumeBOT
Hello, @serene shadow!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
lime hill
Help me
raw lark
@glossy sable @storm flume But more players are using spectate?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @lime hill. Remember to read through #481198147478224896 before asking questions in the support channels.
serene shadow
hi there i have problem in achievements missions in malee mastery
the counter does not increase
It fixed on the number 101
blazing saddle
@raw lark Report in game. We do not deal with hacker reports.
lime hill
Help me plz
raw lark
Do it banned spectate?
blazing saddle
Yes
serene shadow
ok thank you man
raw lark
@blazing saddle spectate?
lime hill
@blazing saddle
There is A team effect when you reach crown Do I get it With the name tag in the end of the season and is it animated like conquer animation????
spark ibex
How many days of emulator skipping ban? @blazing saddle
blazing saddle
YES, it bans. @raw lark
You have to report.
@spark ibex It takes time for system to review each report individually.
lime hill
@blazing saddle answer me plz
raw lark
@blazing saddle But abn syria is play spectate
blazing saddle
@lime hill You will know after you get it when season ends. :)
spark ibex
I'm sorry but I didn't understand@blazing saddle
blazing saddle
@raw lark Please stop spamming the same thing.
@spark ibex It takes time for system to ban. Be patient.
nocturne bridge
ID: 5376968214
NAME: GHZAWE
Hello, these is the id and the name of my account in the game I got banned , can you give me information about the reasons of that !?
lime hill
@blazing saddle do you know how is it animated,if you know tell me don't tell me how it works
raw lark
@blazing saddle But I am taking information ok sorry
blazing saddle
We have no public information about that, @lime hill.
storm flumeBOT
Please refer to subpoint 2.9 in #481198147478224896 for further information, @nocturne bridge. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
wet flame
💔☹️ ban rank fu*k
blazing saddle
@wet flame ?
spark ibex
I am asking if you use a program to access mobile servers and I emulate what is the penalty How many days of the ban 10 years or 60 days
@blazing saddle
storm dust
hi
blazing saddle
Sorry, I cannot understand Arabic. Explain in English @wet flame.
wet flame
@blazing saddle i did not break the laws
storm dust
any help?
blazing saddle
@spark ibex Depends on the severity of the offence.
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @storm dust. Remember to read through #481198147478224896 before asking questions in the support channels.
storm dust
i use emulator and when i download game loop lastest update the game is so bad
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @storm dust.
wet flame
@blazing saddle this game is gave me pan rank Forever
blazing saddle
@wet flame Only the in game support can help you.
blazing saddle
We are not related to the ingame support in any way, so we can't help you in either case, @wet flame.
spark ibex
Do the band to keep we evaluate the player
@blazing saddle
blazing saddle
@spark ibex Kindly ask in a proper language which I can understand to help you better.
wet flame
@blazing saddle ok thanks
storm flumeBOT
Assign yourself the <@&504983517831364610> role by reacting to :regional_indicator_e: in #613267301243944960 to obtain access to PUBG MOBILE emulator related channels, @storm dust.
blazing saddle
@storm dust Go to #613267301243944960. Get emulator role. Then ask question in #emulator-support.
serene shadow
@blazing saddle thanks alor man
raw lark
Do spectate it banned ? @blazing saddle
ancient crane
when we see hacker just report them can we photo and drop it here
blazing saddle
@ancient crane No. Report in game or to the ingame customer support.
@raw lark Can you explain?
ancient crane
@blazing saddle ok bro i do
raw lark
@blazing saddle If I run cheating in a device and watch myself
blazing saddle
Yes, you will get ban, @raw lark.
blazing saddle
Depends on severity, @raw lark.
night cloak
Why don't you put someone who speaks Arabic
blazing saddle
You can get Arabic support in MENA server. You can find the link in #613267301243944960, @night cloak.
night cloak
Thanks
analog pawn
If i used antenna hax how much does it take to get me banned?
Like if u used it once ir twice only?
glossy sable
10 years if you hack :)
odd cobalt
hey i just purchased and spent lots of UC on the Victor crates. I maxed out his level. I updated my voice commands. restarted the game later on and everythng is gone?????
i purchased many victor packs and crates and i cant find any of my purchases!!!
@wintry heart
atomic wagon
2 things :
1: If i equip ghost mask or leopard mask, my shirt/outfit automatically unequiped. Not able to wear both at a same time (started after 0.14 update)
2. If i wear a outfit with a head cover my hair style changes to to the 1st hair style in the appearance menu.
Any solution? #help
odd cobalt
I maxed out my victor purchased victor packs had all the smg effects and had about 8-10 new victor voice commands
glossy sable
@odd cobalt i purchased many victor packs and crates and i cant find any of my purchases!!!
Check your inventory.
Never ping Community Team members.
@atomic wagon 1: If i equip ghost mask or leopard mask, my shirt/outfit automatically unequiped. Not able to wear both at a same time (started after 0.14 update)
Report the bug in-game and in #555492558428700682.
2. If i wear a outfit with a head cover my hair style changes to to the 1st hair style in the appearance menu.
It's a known bug, report it in-game and upvote it in #555492558428700682.
@night cloak My Facebook account has been stolen and you must cancel in link pubg from Facebook account from the game
- Account security is your own responsibility.
- You can't "unlink" accounts.
- Try recover your account here:
https://m.facebook.com/help
odd cobalt
The only thing that I see now is the outfit. And the mvp video. And all the voice commands now shows it’s locked
When it wasn’t locked
slender sky
Every game i play i see hacker pleas we need from u to fix this
odd cobalt
I checked my inventory it shows it’s all locked and it wasn’t locked
Just spent $50 on victor packs and lost it all
glossy sable
@slender sky Report them, we already told you many times.
slender sky
@glossy sable yes i repot them but they us vip hacks by money
odd cobalt
What are they all locked after I purchased them from victor packs???
glossy sable
@slender sky There's no "VIP hacks".
slender sky
@glossy sable am sure u gonna fix it
odd cobalt
I spent time editing it into my command section and now it’s all locked???
old fable
@glossy sable i recorded a hacker and i got hes ID
glossy sable
@night cloak You can give me any proof you want it won't change any thing:
Account security is your own responsibility, we can't help you here.
@slender sky If you report them, yes.
@old fable Report hackers in-game.
glossy sable
@odd cobalt The Character System is new, and seems to have some issues.
Unfortunately we can't help you any further yet as we don't have any information on it.
I suggest you strongly to contact the in-game Customer Support, and to report it in #555492558428700682 (with screenshots).
atomic wagon
Upvoted a bug more than 15days ago, how to know about the progress
glossy sable
@night cloak Go recover your Facebook account from the link I gave you.
@atomic wagon Patch fix updates are coming soon.
@slender sky Go on.
slender sky
@glossy sable some people using invisible hack what i mean that i cant spectate theme after they kill me how to report them ?!
atomic wagon
@glossy sable any news when?
glossy sable
@slender sky You can always report hackers, there's no such thing as "anti-report".
@atomic wagon Soon, we don't have more precise information.
Keep an eye on #news.
atomic wagon
Ok thanks
glossy sable
@atomic wagon You're welcome
haughty tiger
Hello i want help please my account got 10 years banned cuz my brother pc using bypass i swear this is not my pc and i didnt know he install bypass for the emulator u can check i play only with my ipad pro
slender sky
@glossy sable i wanted to report to solo player and it like the player is a bot cant report him
haughty tiger
i swear i will never play with the emulator any more
odd cobalt
how do i save my voice commands
slender sky
@glossy sable he is invisible
haughty tiger
and im at poor country and i pay too much for my account
glossy sable
@night cloak Again: Account security is your own responsibility, we can't help you here.
@haughty tiger Tell your brother not to use your account, then. We can't help you with bans, only option is to use the File Claim option.
@odd cobalt Using the save button?
odd cobalt
i move all the new victor commands. i save it. and then go back to main menu and then go back to the inventory and check it resets
haughty tiger
😰 file claim will not help my to get my account back 😦
glossy sable
@haughty tiger Well if you cheated it won't change, no.
@odd cobalt Oh right it's the Victor thing
I already answered you didn't I?
odd cobalt
answered as in how?
glossy sable
quiet oxide
Its legit??
haughty tiger
i swear i dont use any cheat i swear that i lose my account for fault ? ban me 2 month why it 10 years ?
glossy sable
@quiet oxide GFX Tool - 10 year ban & no lag because no game
quiet oxide
Xdd ahh. Thx
glossy sable
@haughty tiger You said it yourself, your brother or whatever story you told used cheats.
Be a big boy and bear the consequences of your acts.
@quiet oxide :))
You're welcome
haughty tiger
ok but u dont see 10 years is too long ? i accept 2 month or 3 but not 10 years for fault u can check my account i play only with ipad for 1 time i play on pc i got 10 year ?
ok its my fault but please just make it 3 month or whatever not 10 year
glossy sable
Discussing here won't change anything.
We can't "unban" or do anything about it.
Go and create a new account, that's all I can tell you.
Or go and explain that to the in-game Customer Support if you want.
haughty tiger
ok thanks
glossy sable
You're welcome.
proud prairie
Hi
midnight valve
Hi
Move to a Discussion Channel If you dont need any help regarding Pubg mobile #chat or #pubg-mobile @proud prairie
odd cobalt
It got fixed and poof magically all my purchases goes away again.... I know you said victor is having an issue. I just hope they fix it quick or give my money back
glossy sable
Try repairing your client. Unfortunately it's all I can tell you to do, along with reporting the issue in-game and in #555492558428700682 as I told you above.
hidden crater
@glossy sable I've a question,
can this game go above 60fps in tpp?
glossy sable
No idea myself about the exact numbers, sorry, @hidden crater.
Wait for an answer from someone that knows.
hidden crater
@glossy sable okay. do you know anyone who might know that? if so please ask them
worn zinc
Can anyone help me
grizzled raft
@quiet oxide u wont get banned trust me... i use this app for 4 months and no ban
delicate loom
@worn zincyou won't get any help here
This server and these channel are just like mirages
worn zinc
My friend banned 10 years for no reason. If he was using hacker, the k / d would be too high
glossy sable
@worn zinc Don't channel hop.
worn zinc
delicate loom
@worn zincyup I also got banned for 10 years without any reason
glossy sable
@delicate loom Off you go, mirage.
delicate loom
And I lost my leadership too
I was the leader of my clan
But when I checked my ID
I was the the member and leader was someone else
glossy sable
@delicate loom If you're not active your Clan Leadership gets reassigned to an active member.
delicate loom
@glossy sableoh is that so
Even if someone was offline only for 2 days!!!
@glossy sableand it doesn't happen that if leader is offline then the leadership is assigned to a new member
This isn't in the policy and rule of this game
@glossy sablego home retard
glossy sable
@delicate loom So you insult me and expect help?
Go have a look at #613267301243944960 and enjoy your upcoming mute, have a nice day.
teal widget
@glossy sable please report this hacker
glossy sable
@teal widget Report hackers in-game.
delicate loom
@glossy sablenope I was putting my point and this doesn't mean that I am insulting someone
glossy sable
You can report glitches in-game and in #555492558428700682, @tight grove.
tight grove
Ok
teal widget
@glossy sable well that but you can see that thank you for help band this hacker
glossy sable
@teal widget You're welcome, but report them in-game.
delicate loom
@teal widgetthis is the scenario
glossy sable
@delicate loom If you don't require any support, move to a discussion channel.
delicate loom
@glossy sablei need support but you can't provide it
teal widget
@glossy sable ok thank you good luck
glossy sable
@delicate loom You have been provided already, move.
delicate loom
@glossy sablenope you didnt
delicate loom
@glossy sableanswering doesn't solved my problem
glossy sable
@delicate loom It gives you an answer.
delicate loom
@glossy sablewhat answer?
tight grove
I cant in bug reports becuse iam unauthorized
glossy sable
@tight grove Read the pinned message there.
tight grove
Ok
delicate loom
Instead of solving the problem they just ask you to do that,do this report,appeal,file claim etc
But that doesn't work
chrome agate
@glossy sable I deleted that message from pmco could u possiblylet me know the times.of matches for NA so I can put it in our team schedule
glossy sable
@delicate loom It does only if you do.
@chrome agate Weren't the schedules provided in the mail/in-game message?
chrome agate
I deleted it and forgot what the times were ugh lol
delicate loom
@glossy sablei tried all but there is no customer support for PUBGM they have only those stupid useless bots to reply and they didn't solved my problem
civic sky
Hello My account in the game has been banned without warning and without cause
and I have not violated the terms and conditions of the game and I hope
that my account will be returned and removed from it. This is my account ID
(5265195390)
chrome agate
I got it sorry to bother 10 11 12 et
glossy sable
@delicate loom Bots are here to filter requests. If it's deemed as non-important you're dismissed. If it is important, such as reports, humans review them, but you won't necessarily get an answer on those.
delicate loom
@civic skysame condition here
glossy sable
@chrome agate
delicate loom
@glossy sable that was about in game report
glossy sable
@civic sky We don't "unban" here.
If you feel the ban was unfair, just use the File Claim option.
@delicate loom So you won't necessarily get an answer on those.
delicate loom
file claim doesnt work don't waste your time @civic sky
glossy sable
@delicate loom Stop interfering with staff members.
delicate loom
@glossy sablewhy its my account why didn't I got any help I spent a lot of money on my account that got banned without any reason
glossy sable
@delicate loom Well if you didn't cheat or break any other rule you'll get it back.
Else you're just wasting your time here, and ours.
delicate loom
@glossy sablewhen?
After 10 years?huh😠
glossy sable
@delicate loom If you didn't break any rule in a month. If you cheat, well, see you in 10 years :)
civic sky
Urban is not fair I did not make the official purchase through Paypal did not and most of my time I play Solo Squad in order to post on my channel in YouTube I do not have Tim uses hacker
How do I claim the file
glossy sable
@civic sky Purchase through Paypal??
civic sky
Yup
delicate loom
@glossy sablemy account banned on 15th may and still it didn't got unbanned now what would you say
AND IT WAS BANNED FOR NO REASON
civic sky
How do I demand the file
glossy sable
@delicate loom Well, you know the reason, not me.
@Q.lvl#9686 Oh, did not. Misread.
You can claim the file using the yellow button that shows along the ban message.
civic sky
one minute please
delicate loom
@glossy sablei know the reason that there was no reason at all and I tried that file claim method too
glossy sable
@delicate loom If you say so.
civic sky
I'm not the one who attended my account, there are people on YouTube who also attended
What's the solution
delicate loom
They can not help you this channel is only created for fooling people
glossy sable
@civic sky What do you mean "attended"?
civic sky
a ban
delicate loom
@glossy sableThanks for not providing any support to us
civic sky
I wasn't just blocking their accounts with my friend who was also blocked
glossy sable
@civic sky I told you already, we can't "unban" you here.
All you have to do is to file a claim, using the yellow button.
delicate loom
@glossy sableatleast you can make it up to the devs team
civic sky
Nothing has changed
glossy sable
@night cloak Observe their behavior.
@delicate loom We don't have direct contact with the devs.
civic sky
This is not the solution to all that I find a response to I want people to talk with them to solve my problem
molten crown
We have no power of who gets banned, if claim gets response and if bans get lifted
delicate loom
@glossy sableso what kind of support you provide here
glossy sable
@delicate loom Technical support on client's side.
civic sky
Why there is no competent person to solve this problem ؟
delicate loom
@glossy sablethen this service is useless
Absolutely useless
If you can't even share the problem of players to the devs or their team then you can not help anyone
glossy sable
@delicate loom Devs have direct contact with us, not the other way round.
The #555492558428700682 channels is reviewed by them, hence the use of upvotes.
civic sky
Now I want a solution to the blocking issue, can you provide us with a support email?
molten crown
There is a channel for game issue reporting but when it comes to bans we can’t help you with that. It’s not in our lane to say who got banned on good purpose and who hasn’t. On top if we collected info from everyone who says they have been banned the results of hero Nd a response will the same as if you’ve filed a claim in game
glossy sable
@civic sky We have answered you already.
File a claim.
civic sky
The claim in the game is an automatic response and there is no solution to this problem
molten crown
It’s automatic because it will take wasted time to respond to everyone who claimed the same thing the same answer
night cloak
Pretty sure they got banned on purpose of cheating
delicate loom
Ok tell me one thing if I got banned for no reason and I tried that file claim option and customer service too and I spend a lot of money in game and I didn't got any solution from customer support and file claim service
What should I do in that case?
civic sky
When I make a claim, it is an automatic response and is directed to the Terms and Conditions
night cloak
Yeah, you likely broke the tos so they tell you to read it
glossy sable
@delicate loom If you didn't get unbanned there's a reason.
@civic sky Go have a look at them, it means you broke them.
night cloak
They don’t care if you spent a lot of money , if you cheated you get banned
civic sky
delicate loom
@night cloaki didn't cheated and I mentioned that got banned without any reason
delicate loom
@night cloaki didn't cheated at all no matter what you think
night cloak
Doesn’t matter anyone thinks
delicate loom
@glossy sablethere's no reason
civic sky
Where is cheating I am fighting fraud and hacker This is my channel on YouTube:
youtu.be/5p64KSq7DUc
delicate loom
Conclusion:-They can not help you in any way @civic sky
@civic skynor they're willing to do!
night cloak
Nobody can help cheaters
delicate loom
cheaters like you
night cloak
I’m not banned
civic sky
I think I will do the second method, which is boycotting the game. I have friends who have high views in YouTube and their accounts have been blocked. We will create a boycott with our followers.
delicate loom
@civic skywell they won't be affected by it
They don't cares about their players
All they do is just printing money
civic sky
True money they get from the Middle East we have enough followers to be interrupted the game in the Middle East
night cloak
Just don’t cheat or play with cheaters and your account won’t be banned. Simple
We can’t
Have to talk to Facebook about your hacked account
glossy sable
@night cloak You have been answered already.
storm flumeBOT
Please do not use any other language aside from English in this channel, @civic sky and @night cloak. Refer to #613267301243944960 for language channels.
civic sky
this is not been answered
night cloak
@civic sky you got answer. What you want is someone to fix something for you but off nothing but the little you’ve said
You’re Facebook is hacked , this isn’t Facebook so nobody can do anything about that @night cloak
quiet oxide
Why i not Have conquerer when iam top 199?
night cloak
Because that takes 24 hours and you have to stay there the top rank the full time
Facebook has to remove your account
glossy sable
@night cloak Go to Facebook support. You need to unlock your Facebook account first to get access to the game.
You have been answered several times already, if you come again with the same query you will be muted.
Go there about your account:
https://m.facebook.com/help
Because you have been warned several times already.
midnight valve
@glossy sable thats Kinda Rude As He Said Facebook Told Him Pubg Mobile Game Can Only Help Him You Should Try To Tell Him properly what to do
glossy sable
@midnight valve Very probably because he asked the wrong thing to Facebook support.
midnight valve
But still You Have To Talk Politely @glossy sable
night cloak
Should have put better security in your Facebook account.
glossy sable
@midnight valve I am, and you should probably mind about your own issues and do not interfere with staff.
Have a look at #613267301243944960 if needed.
midnight valve
👌 sorry
cloud monolith
I little help
night cloak
It’s better to start with what you need help with
night cloak
@night cloak you’re asking for something that doesn’t fully relate here. We can’t go into your account for you
cloud monolith
Slow mode makes servers suck
glossy sable
@cloud monolith Send a screenshot
Slowmode prevents spamming.
civic sky
Is there a support email regarding the ban problem?
glossy sable
@civic sky No.
night cloak
If you forgot there info then your chances are slim
cloud monolith
@glossy sable it litterly when you click the Google Play sign in button icon it shows the loading pubg icon and then the loading icon is gone and nothing happens
civic sky
Why ?
glossy sable
@civic sky Your only solution is through the in-game Customer Support, there's no e-mail.
night cloak
Facebook did set up friend verification but I think you need to have set them up In advance
civic sky
There is no support in the game, it is an autoresponder
cloud monolith
...
night cloak
@night cloak talk to Facebook about it. Someone there will be willing to work that out
civic sky
night cloak
@civic sky tap the right option for your situation
Go through their customer support
glossy sable
@cloud monolith I'm not sure to picture what you mean, although I have a little idea, send a screenshot or screenrecord if you can.
cloud monolith
Ok
night cloak
They have one
glossy sable
@night cloak But coming back here won't change anything. It's on Facebook's side that you need support, not here.
night cloak
@plucky glen wrong channel for greetings
civic sky
Can you tell me what is the correct situation? I tried all the options and found no benefit
glossy sable
@night cloak We understand, but as said several times before, we can't help you here.
night cloak
?
glossy sable
night cloak
@glossy sable help me
midnight valve
You should pin this instead Of Telling everyone Again and again
glossy sable
@midnight valve It's pinned but people don't know how to use Discord apparently 
(I sent the link in half the messages to him)
night cloak
You can’t. Once you play viternamse you can’t go to global @night cloak
midnight valve
🤔 thats a Big Loss
glossy sable
@night cloak Unfortunately, as it's a government restriction, there's nothing we can do about it.
Either play on Vietnamese or create a new account on global.
night cloak
I’m pretty sure it’s addressed in the service agreement
Nooo my account is sesson 2 max idon’t like new account
Please help me change server to global
Why you don’t help me ?! @glossy sable
midnight valve
Its impossible
glossy sable
@night cloak It's a government restriction.
We can't do anything about it.
night cloak
It's a government restriction?!!??? I’m a stupid ?!
midnight valve
Its just a Suggestion @glossy sable
Just Make A Tutorial Of What To Do When Your Account is ban Or Anything Facebook releated issue
night cloak
Please change my server
midnight valve
Its Impossible Like mission impossible @night cloak
night cloak
Nobody can help you with that , just make a global account
midnight valve
I mean Its Impossible Even Pubg Mobile Cant Do Anything About A Government Restriction
night cloak
Ok I’m playing vietnamese but how to buy US ?!
midnight valve
You want to Buy USA???
night cloak
You don’t buy it
glossy sable
@night cloak Ask the Vietnamese in-game Customer Support, they'll tell you the same thing.
@midnight valve Pinned :)
glossy sable
@midnight valve Check pinned messages
night cloak
I don’t know why people don’t just take the word. Nobody here can unban accounts or change accounts
civic sky
What is the problem of the game by random blocking
midnight valve
I mean What Should i check in pinned messages I see The stuff i saw before whats interesting about it 😂 @glossy sable
night cloak
There is no random blocking
Oh my god . Now how to buy us in pubg ?! I don’t buy us because server account is vietnamese @midnight valve
civic sky
night cloak
You broke the TOS
midnight valve
What you mean Sir Am i stupid you think if u think so yes i am but i cant understand ?? @night cloak
night cloak
That’s why you got banned
You can’t just say “no” and expect someone to be all “oh okay , here’s your account back”
@midnight valve I add you friend
midnight valve
Why ? Because i am stupid?
civic sky
This is an automatic response that no one is talking to
night cloak
You broke tos
I’m playing the game in sesson 2 I’m 700$ buy us in game but now my account change server to vietnamese
Nobody is going to sit down and talk to you for hours explaining why you got banned when they already wrote it up
midnight valve
It takes time To get a reply
glossy sable
@midnight valve Your "suggestion" is already there.
@Q.lvl#9686 You break rules, you get banned. You have your answer, now move to a discussion channel.
@night cloak We can't help you here.
midnight valve
Ik but i mean a Youtube video thing ? For stupid people like me ? @glossy sable
night cloak
Who help me?! @glossy sable
civic sky
Is this good ؟
molten crown
Responses are a turn by turn base
glossy sable
@midnight valve If you can't read, I mean, go to school? 
civic sky
Responses are for those who break the rules
midnight valve
Sure 😄 @glossy sable
night cloak
Sure. Just know every person ever has said the exact same thing and almost all of them have lied so, @civic sky
@glossy sable who help me?!
civic sky
I am false because my account has been blocked
night cloak
@night cloak dude , stop asking ,
glossy sable
@night cloak No one. It's a government restriction, as I said.
night cloak
@civic sky account got blocked because it broke the tos
midnight valve
If u ever made a Video On How To Do THis or what dont forget to gimme credits or cookies i guess @glossy sable
night cloak
Simple as that really
civic sky
My account was blocked due to false reports
glossy sable
@midnight valve Here's a cookie 🍪
Move to a discussion channel now :)
midnight valve
Okay but i like reading your chat 😂 @glossy sable
civic sky
I was playing from the phone after the player was killed, cursing and reporting to me that I was hacked ؟!!!
night cloak
F*ck the goverment
glossy sable
@civic sky Reports are being investigated manually. you can't be falsely banned.
Now that you've been answered, move to a discussion channel.
Further cluttering here will result in a mute.
civic sky
There is a lot if he is killed in the battle goes to the author 's button to cheat
glossy sable
@night cloak Watch your language.
Same, now that you've been answered, move to a discussion channel.
Further cluttering here will result in a mute.
night cloak
That’s not our problem, if someone set you up to get reported and banned. Take that up with Tencent Games and wait a few days. You only make yourself look and pushing so hard @civic sky . More so here where we can’t reverse the change
@glossy sable you don’t answerd me. You change my server account to global just now 🤬🤬🤬🤬
glossy sable
@night cloak What don't you understand in "no one can do that"?
civic sky
I waited for a whole week. Is this not enough time to get an answer from tencent
glossy sable
@civic sky You have been answered, you can't be unbanned as you broke the rules.
night cloak
Who addmin in pubg ?! I hope talking addmin pubg I don’t like the pubg vietnamese ! @glossy sable
glossy sable
@night cloak I mean, it's the Vietnamese government you have to talk to at this point.
night cloak
Bro please help please 💔😭 Idon’t like that
glossy sable
We can't help you, I said.
night cloak
@midnight valve ok give me a number
glossy sable
@night cloak Google it.
molten crown
There is no way to go back to global from Vietnam version. There’s no support or call center who can help reverse this.
Always good to read the conditions before making any drastic changes
night cloak
How to buy it?! I can’t buy it because my account pubg vietnamese!!! @glossy sable @midnight valve
glossy sable
@night cloak Oh that's what you mean.
It's UC, not US.
If you can't buy in game, use the website:
https://www.midasbuy.com
night cloak
Oh sorry I’m false @glossy sable
glossy sable
No worries.
wary pumice
night cloak
This website really send UC for me just need ID account?!
glossy sable
You can buy UC on this website, yes.
midnight valve
This website is official
glossy sable
The only official one, actually.
midnight valve
Ye
night cloak
Thank you bro💙
acoustic holly
A while ago I was hacked and my account was used hacker now I want to return it I hope you help me
glossy sable
You're welcome, @night cloak.
midnight valve
I think because its Recommended
night cloak
Are the Season 8 Ace & Season 8 Conqueror titles permanent?
midnight valve
Yes @night cloak
final trout
I can't accept or ignore
I'm the Leader of the clan
It shows same Action not allowed
Plz.help
night cloak
As well as the effects?
midnight valve
Yes @night cloak
night cloak
How come before it wasn't permanent and now its permanent? Wtf
midnight valve
Idk my Friend Have Season 7 conqureror tag and still have effect
acoustic holly
plase halp me
night cloak
I need a staff from pubg to confirm if that's true or not
acoustic holly
A while ago I was hacked and my account was used hacker now I want to return it I hope you help me
midnight valve
Then um idk he told me thats permanent @night cloak
glossy sable
@acoustic holly Don't spam your query on all channels.
We can't help you here, refer to the pinned channels.
@final trout It seems that this player has been recommended by a player in your clan. You can ignore it.
@wary pumice There is no ban for "no reason".
Use the File Claim option if you feel the ban was unfair.
@night cloak Perks given after reaching Ace and Conqueror are:
Frame, parachute: Permanent.
Entry effect, name tag: Lasts the next season.
@midnight valve Do not interfere when staff is active in support channels.
midnight valve
👌
night cloak
Why is the entry effect and the name tag not permanent.. so dumb tbh
final trout
@glossy sable
Hey I can't ignore
When ever i try to ignore that pop.up comes screenshot attached above check
glossy sable
@final trout I mean, ignore it yourself, not the Ignore button.
tranquil condor
I saw someone just get into the trap of VNG Version ( ͡° ͜ʖ ͡° )
broken sierra
No
cosmic gazelle
This game is Shhiit
I get 3 4 5 6 points in solo in Crown even after coming first top 5 or top 10 with 5 or 10 kills
This game will be broke only
In game support is useless and noone is official out here... why don't you guys have an official on backup
How m I suppose to push my rank like this..when I get 12 kills and I win the match then I get 15 like are you serious? What do you want..50 kills with chicken dinner now?
First there are a lot of hackers,then if you die early ypu get negative 40 50 but if you win ypu get shittt
night cloak
@cosmic gazelle I think they should contrast the negatives with the positives.
Like, only take how much you'll give.
cosmic gazelle
They just know how to loot us..they cant even provide proper support
night cloak
-25 should be highest for crown.
tranquil condor
I hope they bring back the rank system in those last season
night cloak
@tranquil condor What?
tranquil condor
Nope @night cloak I got -51
night cloak
@tranquil condor I know. I'm just putting out a suggestion.
cosmic gazelle
Dude..sometimes if I come top 3 I'll get 7 or 8 points and just now I came top 3,I got 3 points like wth is this system
At least they should give Tier protection card in shop
surreal basalt
i've already select that im older that 18 and i got this warning message with my linked account, is it because my guest account that i've selected that not 18 yet?
neon patio
@cosmic gazelle @tranquil condor @night cloak The current rank system is basically an ELO system
This is an example of an ELO ranking system.
This is featured in relatively every rank based game (that allows de-ranking).
You lose more in higher ranked matches not because of your rank, but because of your expected results (which is why some lose more than others).
cosmic gazelle
RIP the lose..what if I win with 9 kills in crown..should I get 14 points?the answer is no.
What if I come top 5 with 7 kills should I get 4 points?the answer is no.
The point system is broken.
Why do I get 8 9 points sometimes when I come top 3 and 3 4 points sometimes if I come top 3 again with same kills?I've all the screenshots..even my overall damage..loot..survial is high still this is happening
You're just a helper here not an offical so can understand your stand here..but that's what I said..you guys should have an offical in backup
I have a lot of issues related to my account..Im a professional player and I know this issues shouldn't be there in my account..I've been playing this game since season 1 and had played a lot
neon patio
@cosmic gazelle Because it's based on "expected results". There is no set amount of points one will earn. If you earn 14 points, that means you performed better than your average, if you lose points that means you performed under your average.
cosmic gazelle
I have issues since season 5..my account was bannes because of that Vikendi bug where a lot of people got banned when they played vikendi in beginning. Then I got my account back but Since then I've issues with my account
neon patio
@cosmic gazelle Okay, so do you have an actual support request, because that's what this channel is for.
You questioned the ranking system, I explained it. Do you need anything else?
cosmic gazelle
@neon patio i have but I had already asked that question and you guys dont have any solution..its about the 'Not Ranked' issue in region..
neon patio
Not ranked means you aren't ranked high enough to be accounted for.
All leaderboards refresh every 24 hours.
cosmic gazelle
Dude I didn't get ranked since season 5.. I just told you that I'm playing this game since season 1 but still you think I dont know about this Monday and 24 hours thing..it always shows 0 to me since season 5
neon patio
Okay, if you believe the leaderboard is not working, than you can submit a bug report in #555492558428700682
cosmic gazelle
I did that too many times :) had complained about it here and in,in game too many times since season 5 :) but no solution..
That's why I mad about it
I work hard still I don't get what I want..even my friends cant see me in their region list
neon patio
Well this isn't the place to vent. Do you have any genuine support requests?
cosmic gazelle
What is this then?it isn't the thing to be solved?
You guys said in season 7 that make a bug report it'll be solved but it didnt
neon patio
This isn't the magical support channel, this is a normal support channel. If we can't solve it, we report it.
cosmic gazelle
I get automatic replies in game..what should i do now
@neon patio again that's why I said you guys should talk to someone and have some official in here which can help in unknown issues
neon patio
@cosmic gazelle We already have officials check the bug report channel.
Now do you have any support requests?
deft dune
Help
neon patio
@deft dune Yes?
cosmic gazelle
@neon patio should I make a bug report again?
neon patio
@cosmic gazelle If it's already in the reports channel, no.
@grizzled raft This is a support channel.
round bridge
Hate the Victor character. How do I get rid of it and no longer play as it?
neon patio
@round bridge Go to inventory to change outfits, and go to appearance to change your physical attributes.
deft dune
When a new anti cheat and cheaters will jump high run like the flash, and that for the record when I run the game writes < Anti-Cheat system in the force > so the anti cheat is , but he's very weak, doesn't help
And why many bots
neon patio
@deft dune The GameLoop anti-cheat is still filtering out cheats, including the use of older TGB versions.
buoyant yew
@neon patio hello sir my jnxed 1 is giltch how to fix it
night cloak
Hello if there’s a youtuber who was playing a classic game and he teamed up and gave the game for someone else will this cause him a ban?
deft dune
Hmm why does the game cheater many
neon patio
@buoyant yew Your what?
buoyant yew
My jnxed not counted
neon patio
@night cloak Unlikely, if they received a ban it was very likely for something else.
deft dune
@neon patio Hmm why does the game cheater many
night cloak
Oh so teaming up doesn’t give 10 year ban?
neon patio
@night cloak Not that I know of. Typically 10 year bans are affiliated to cheating (Using 3rd party apps, actively teaming with cheaters, etc.) or other serious violations of TOS
deft dune
@neon patio
cosmic gazelle
This jinxed issue is with my account too till now its at 28..I had done many openings,free and with money.. only Jinxed 1 is not working rest of them are workingt
neon patio
@buoyant yew The achievement requires you to open 30 crates in a row without getting a legendary item. Once you open a legendary, your achievement progress resets.
@deft dune Because a lot of people want to cheat. The anti-cheat is constantly being improved to decrease the amount of cheaters.
buoyant yew
@neon patio problem is not reset
neon patio
@buoyant yew The achievement will visually still show the highest amount of crates you've opened in a row without a legendary. The progress bar wont reset, just the data.
deft dune
ok
buoyant yew
@neon patio but 77 create not giving any rewards
neon patio
@buoyant yew That's because you opened 77 crates and then got a mythic item, so your progress reset.
buoyant yew
@neon patio no I opened 17 crates but not giving any legendary & mythic
night cloak
@neon patio help !!