#questions
1 messages Ā· Page 560 of 1
Ok
It's a network issue, switch from data to wifi or the contrary, try changing ISP.
I did as you said and nothing @glossy sable
@unreal prairie It worked?
I assume it needs to be solo match @grand talon?
Rubberbanding but constant 60ms. Why??
@blazing saddle
Hi bro I still face this problem (When I try to start a game it just keeps loading until a time then said "server timed out" and take me to the loopy then said "enter match again" and when I chose "yes" the same thing happens and if chose "no" sometimes I can enter but often the problem happens)
And I recorded a video to show you and uploaded it on Mega can I send the link to you in pm cuase the bot will delete it?
hello friends my phone samsung galaxy a70 but it does not give 60 fps and my phone 1 model low phone samsumg galaxy a50 gives 60 fps
@night cloak no I played squad and killed 18 enemies
yeah and you will need to kill 20 people to get that achievement.
Questions: pmco fall 2019 , matches fixtures is open to all teams including unregistered teams ,right???
@glossy sable
before 4 days
i was playing with my friends
suddenly i got a message on my screen called data has changed and you were disconected
i logged in and it told me we terminated your account i think for 10 minutes for network unusual activity or something
after 10 minutes a logged back and as soon as i entered the lobby it sent me another message called data has changed and you were disconnected
i tried to login it told me your account was banned for 10 years
Help me with this please guys
That cheater had left the match before
So I can't report him due to that Chinese or something word
He is the MPV
Hey heres a question, WTF!!!!!?? Why why why dont the vests show over shirts now huh?? This is absolutely absurd
IF ANYTHING i say they should even show them over JACKETS but OH NO THATS DEFINITELY A HORRIBLE IDEA and then you IDIOTS go ahead and have them not show OVER T SHIRTS
The showing of masks under a lvl three helmet, good job I actually liked that, but this vest sh#t has to absolutely change, they should show over t shirts for crying out loud and long sleeve jackets if you can
Every time a car is near the game crashes /:
@blazing sparrow its already be like that from season 1 isnt it? Bruh
Hello, @hollow pollen!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@coral leaf no no no, a bulletproof vest would show if wearing nothing, or just a short sleeve t shirt or a long sleeve regular shirt.
@blazing sparrow i mean jacket š¤§
Wait , now short sleeve t shirt doesnt show it? š³
no!!
Idk why but no!!! And for the jacket thing im just saying it should
over a jacket
Please do not talk off-topic here, @coral leaf. Can you move to #chat?
Wait for the reply, @blazing sparrow. I am sorry I have no information with that.
Ok fine
Did you try repairing your client, @neon cape?
Thank you for understanding us, @blazing sparrow. And be patient, please.
Please read this channel's pinned messages for further information, @cobalt needle:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
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Yes, @shadow sky.
Only PUBG MOBILE will take into consideration is the ones registered from qualifiers to group stages. So if someone is placed 60th but from 59th to 30th are all unregistered teams, the registered 60th team will be considered as someone that is placed 30th.
Need help regarding PMCO
Hello, @fading niche!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Let me know what's your problem, @fading niche?
@modern gale check dm
Hello, @granite portal!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@storm flume i report them but they keep coming backkkk
3 game different map i got got killed with a m16A and it was on single š
@modern gale check dm
You should expect them to ban the cheaters, @granite portal. It takes time.
Already checked your direct message. I will get back you soon, @fading niche.
Ho
Hello, @stray ore. How may we be of assistance?
And it's really hard to even get em back
Hello
I wanna speak with someone to fix my account
I didnāt use any hack and any glitch
And Iām banned for 10 years, please help me
@neon patio
Hello, @stray ore!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Please avoid going off-topic. You can have unrelated conversations in #chat.
Please read this channel's pinned messages for further information, @rancid nebula:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
And please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest.
What was your problem, @steady prism?
@modern gale can you help me please
You have already received your reply, @rancid nebula.
https://discordapp.com/channels/393088095840370689/481200416349224980/482878692381425664
@modern gale my account is hacked and the hacker linked Account with Twitter i recovered my Gmail.
Please read this channel's pinned messages for further information, @steady prism:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
lmao why would they say they can recover it in the first place
If your account is hacked, it's your fault. All social media accounts are in control of that social media platforms. You have to contact respective social media support for further assistance, @steady prism.
To contact: https://help.twitter.com/en
@modern gale pleas help me , I wanna speak with someone to fix my account
I didnāt use any hack and any glitch
And Iām banned for 10 years, please help me
first of all i didn't even say anything. i was asking why they didn't even response at all
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends, @rancid nebula.
Hello, @granite portal!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Please do not clutter this channel again, @granite portal. You have already got your reply before.
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, or their customer service.
š š
@night cloak no
vnx key crde
They do not appear in my redeem I've been collecting since there were introduced in the gameš
?
š«
@neon patio u may help this poor soul šæ
someone hacked and took my pubg account, what should i do for getting it back to me
he also changes the name
@radiant dock
Is there a way to get my Twitter logo to be able to be used instead of my Facebook one on my profile both accounts are linked but only the Facebook profile photo shows up any way around this?
Hello I am new at this thing so thatās my question.. if I buy prime subscription (0.99$) I will be able to buy everything from the BP shop?
You will be able to buy time-limited items, @lunar heron.
Ty
Need help on this one, tried purchasing a deal on pubg thats 2.99, i got the required amount from google rewards plus $1.00 discount on game items but the transaction was declined
Fix what?
That's right button, just move it behind the left button.
I tried everything
It will overlap automatically just drag left one upon right one
it appeared after the update
Make right one small and pull the left on upon it
I tried to leave only the left one. did not help
Right now I tried your options. It did not help..
Has anyone encountered such a problem?
Try resetting layout? @night cloak
Also your screen could have effect on it have you dropped you phone recently or left it in the sun?
@unborn goblet file claim if they denied your claim wait 10 years
Emulator dead
I have been having issues with registering my team for PMCO!! The last 2 days, and I have video evidence from the website!
Please can support assist with my issue!!!!!
is this some kind of bug?
@livid hound bro please give me new game for peace Beta link
@molten crown bro please help me
@woven atlas please help me
I don't think they have link for that
Why don't you try searching it up on Google
@olive isle
@broken sierra I don't know latest version name
Just search it up you will find something
Thereās no beta you can use
Does country flags affects in ping??
@earnest cedar no
No, using the wrong server does
@earnest cedar I don't think so
@broken sierra I want to talk with a Chinese person . You know anyone
Yeah lemme find Jackie Chan's number in my contacts.
No i don't know any.
File claim and wait for response
If you donāt get one they banned you for a purpose
@unborn goblet wait for some days
Tell me the truth Did you use any hacks, gfx, team up with cheater or exploit bugs??
Yeah good luck with getting it back
Nope, never
No use fam, you used hacks. You can't get it back now
You are the first person who got banned and told me the truth.
I appreciate that.
My all the missions are gone how? @broken sierra
Can I use money from my apple store account to buy in game uc?
I am interested in buying some uc, but not really thrilled about giving out my bank account information
Any idea as to how I can find this out
@broken sierra i have A question please!
@broken sierra try not be mean even he's hacking lmao
@unborn goblet you get it after 10 years, hack again another 10 years
Rule is rule using claim won't do anything so see you in 10 years I guess
Who is support here?
If you got a question drop it and wait if someone can help you with it instead of asking who's support, can you help me.. š¤¦
I don't even know that's mean or not but yeah
@toxic sundial i don't know.
@night cloak I'm not being mean, read again. Carefully
@night cloak i don't think DM was necessary.
My English bad I can miss read sorry
@night cloak bro I need your help
I got killed because of that crank guys DM, it was 39 on 39, my kar98k shot was ready and his message popped up. š« š
@neon patio My all the missions are gone how?
Bye guys official mod not here
Hello, @unborn goblet!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Hello, @olive isle!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
@night cloak bro I need game for peace Beta download link
there is no beta version at the moment. Once it will be publicly available the link will be provided.
We have scored more than 350 points in pmit qualifyfing round but still no confirmation and friends with 280 points have qualified how
@night cloak bro please tell me this game version
@olive isle this is chinese beta

@night cloak my question plz
@foggy marten I know but I don't know version name dude
@night cloak bro tell me version number
@night cloak did if i play with random team and they was hack why i should got banned?!
@night cloak no bro
@formal sundial bro I need your help
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
We don't know about chinese versions.
Did you report them @night cloak?
Yes i report all of then
Today I cannot open my pubg game in my mobile..plz help me out
@night cloak bro please tell me latest version number
We are just normal players like you. Therefore we do not have any extra information about the event. You can contact esports managing team from the email address provided in the registration website or through their twitter @foggy marten.
They are probably banned too. You can contact customer service to lift your suspension with proofs @night cloak.
0.14.0 @olive isle.
@night cloak game for peace latest version not global version
@night cloak you know about Chinese version I want to try
Nope.
@night cloak you are support or no?
I've told you what you will need to do.
I contact customer service and he didnt do anything, so?
@night cloak Do you know a chinese person here
@night cloak Chinese discord server ?
There is not.
As I said we do not know anything about chinese version so Refrain from asking questions about it.
It may take upto a week or longer though @night cloak .
Ok ill wait
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, .
hey..i am trying to update gameloop but at the end it gives promt of "Inconsistent MD5 between server and file" and again ask me to update. How do i fix this?
Hello, @weak heath!
To obtain access to PUBG MOBILE emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #613267301243944960.
can yāall just fix FPP duos already, I get youāre money hungry and all but this is getting crazy now.
Where's Victor
#questions my account was ban why??
@teal python FPP population in Asia is dead for us man..
@pubm. I'm facing problem in game after updating it when I uses joystick for movement I'm not able to use right side for movement both at same time. What should I do to correct it I have Asus Zenfone 5z with soc 845 the. Also I'm facing issues.
What should I do to correct it.
1 person taking 350 damage and still have 30% health remaining, ping ~50ms. Any help in this ?
tons of people play fpp in North America but pUBG devs donāt know how to let people queue for more than 1 map @elfin jackal
@atomic wagon the ultimate power of desync, that's what you get with fighting people that has high ping
Ok so how i gonna win this kind of fights ?
prefire
Can any one answer my issue.
use vector, uzi, MK14, etc...
@heady fable try to go into more detail for us please, a video would be appreciated.
it is yet to come in the game @noble flume.
Guys we have registered in group C . Our points of best ten matches total upto 380 points. And the teams below this have qualified but how come we have not received a mail yet?
How may I help you?
Dear sir/Mam,
I have been banned for no reason. i was playing with my friends who uses hack which i come to know later and i suffer 10 year ban. i played this game since season 2 this is how you treat your loyal player ?many hackers are there in emulator but you guys are doing nothing and for innocent like me you guys are giving 10 year ban. what a savage brutality
due to this i cannot face my friends because they thinks i am cheater.
Unban me
@rare scaffold can I dm you
Please refer to FAQ 2.9 in #481198147478224896 for further information, @gritty slate. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@olive isle if it is related to the in game issue then feel free to ask for support in here only
@rare scaffold I need for help pubg cn version
@olive isle Chinese version?
@rare scaffold yes
I am sorry but this server is for global version of the game, not the Chinese or any other...anyone barely plays Chinese version here
@rare scaffold bro how to join cn discord server. Are you from India ?
@olive isle yes, I am from India but I don't know if there is a Chinese discord server
I mean game for peace discord server
I understand but it is in China because they don't have global version, we cant provide assistance for GFP
We have told you several times that we do not provide any support related to the chinese version. Kindly please refrain from asking it again and again or moderating measures will be taken.
@gritty slate the whole squads id will be banned its the rules and that also if u play with the hacker continuesly thats the problem
Why pubgm cant be updated? Since last update release in google playstore i am trying to update but it fails everytime
What error do you get while updating @night cloak?
No error, just fails when downloading some additional data of pubg
@night cloak
Hey i need help
What do you mean by it fails? There might be some reason behind that
Hello, @plain bone!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Facing Lag issue in Redmi Note 5 pro
Please read this channel's pinned messages for further information, @plain bone:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Ok so I'm trying to change my name. But I cant put spaces inbetween the name.
@rocky dome you canāt
Who can help me out with something?
Is this a ban?
Can somebody pls help?
I have over one year of experience on this account and it just terminates my connection out of the blue?
@night cloak
I spent money on this account. I shouldnāt be getting āterminatedā I donāt want that money to go to waste
It is shorter period ban. @gleaming arch
Please check this out.
ā¬
https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
Is there a reason?
Provided in the link.
What if I play on data? I donāt have internet
Can I just not play without getting banned?
can anyone help me?
acutally I registered for the PMCO club open and no mail has yet came to me ! when i submitted the registration A big tick came in a dialog box but no mail !! what should I do? please help
@pine jay:
Please can support help with my registration for PMCO!!!!
I have had continuous issues the last 3 days on the website, and now no luck!
hello
Hello
What if i used gfx tools to increase the fps...?
Having high fps..game still lagging so much
Gfx = Ban
The game is so lagging when i jump to geroge with thr other player..with having 20 ping
I'm using high fps, smooth graphic
so where do we report hackers? 
@still notch about settings. Yes i tried. About screen - No. This arose after the update. Everything is fine with phone. I tried everything.
@frozen schooner You have to be careful about who you play with.
All bans are justified, however if you feel it was unfair, use the File Claim button.
@quick token What exactly is your issue?
@mellow echo Any use of unauthorized third party apps such as GFX Tools is a bannable offence.
@uneven moss In-game.
@glossy sable I have tried registering my team for PMCO on the website, and I have had 1 issue to the next!
Saying some of player tags have been used! (not true, as I tested other tags!)
Stuck on submit! And I hit submit and nothing happens! (Video Proof)
There is some other misc issues!
Do you have screenshots of your submission form?
Screen Record!
And what are those "misc" issues?
No need for exclamation marks.
Send the screen record then.
Sorry, that is a habit of mine. Its in no way intentional.
No worries.
Where would you prefer me to send it?
Here, if it's less than 50MB you can send it here.
I cant send screen records here unfortunately
And Im not sure I want to share sensitive information here either?
You can delete it afterwards.
Emails & Phones numbers on a public forum, I dont think is advised as good practice!
If you don't feel comfortable about it, DMs are open, but that means a maximum of 8MB. That's why I ask you to send screenshots or to send them here.
The thing is @glossy sable
Slide in his DMs already
It seems I cannot send screen records in this chat!
No it's fine
It's not the Discord tag you need to put, it's the Discord ID.
It's a 17 or 18-digit number.
Do you know how to find those?
Here's a link in case you don't.
@quick token Read those.
@glossy sable I dont understand
Discord settings>behavior >scroll down>developer mode>turn it on
There's a "Discord ID" field in the form.
You put your Discord tag (for example: @quick token) but it's not this they require, it's the Discord ID (in your case: 528675369688104960)
For id:
Hold persons pfp and copy id
hello
@broken sierra do I have that option on ios?
where can I get help regarding accounts ?
Yes I do, thank you
@broken sierra I have linked my account with Gmail and Facebook. I primarily used facebook to login. but my gmail i never really use it. and somehow someone has gained access to my gmail account. I don't have any details for my gmail. i basically lost it. Now someone has been using my pubgm account with the gmail that I lost. Is there a solution for this ? It's really frustrating because that someone is spending my UC, my coupons, and also changing my stuff around.
I lost it. I don't remember the gmail name. I only have the phone number that I have been using for both my primary gmail and that gmail for logging into pubgm account.
@broken sierra can I share my pubgm screenshot here ?
How did you link it then?
I linked it a long time ago. Then I totally forgot about that. I have been using facebook only @zealous zephyr
I don't understand anything you are saying because it makes no sense. So unfortunately i cant help.
Here's what you can do:
-
Try recover your Gmail account on Gmail's side. Go contact Gmail support.
-
If you are totally sure you've completely lost access to it... Phase 2.
Hopefully frank can, man's got the intellects ya know
Phase 2:
Be sure to secure your Facebook account, you definitely don't want it to get hacked.
Now you have to think about it, because it's irreversible. You are going to contact the in game Customer Support and ask them to revoke access to the Gmail account. Beware, use those exact words or you will get ignored.
That will block the hacker from accessing your game account.
It is not unlinking.
You will now be only able to log in through Facebook.
Okay here @broken sierra
I linked my pubgm account with FB and gmail a LONG TIME AGO.
I have only been using FB to login ever since. I have never once used GMAIL to login.
And I don't remember that GMAIL anymore. I would like to revoke that gmail from accessing my pubgm account.
Still does not make sense ?
š
wrong Frank ping
@glossy sable is that possible ? I mean i tried all what you said. In-game support really gonna do that ?
@night cloak will do try to help
@broken sierra I'm not here for your sarcastic. I need help. that's so mean of you saying it does not make sense.
Hi, when I change my flag it says 24 days, if I buy a flag card can I change immediately?
@night cloak you can change ur flag immediately after u buy the flag card
@glossy sable I am still having issues
With the website
Support please help!
Urgent
@zealous zephyr what is this
In regards to the PMCO registration
@glossy sable what is this
?
Residency selection bug on mobile when registering on website.
Click submit button and nothing happens.
Why this keeps on happening when I try to join a match
@glossy sable dm sent!
The residency selection bug is another misc issue I have been having in the past 3 days!
Any mod

Rip pubg mobile
@tough narwhal Use the exact words: Revoke access. No more, no less. Especially you're just going to get ignored.
@night cloak Can't help you if you don't say what help you need.
@mint hinge It means more and more hackers and cheaters are banned day to day. If you find one just report them.
@night cloak If it says 24 days it's in 24 days.
@quick token I'll have a look.
@round spear Issue with your network. Switch from data to wifi, or the other way round, try changing ISP.
Much appreciated @glossy sable šš»
@glossy sable not one... Every single match we phase hacker
Try to push rank...hacker kill us
@mint hinge Report them.
I have been collecting but can't exchange š
@glossy sable one YouTuber hacker live stream
@mint hinge Report them
@coral maple pubg krjp?
Yes
well you can't
@coral maple We only provide support for the Global version.
i recommend you just use global version. that version only for krjp onnly
@glossy sable must be done in game support ? or maybe I can email it as well ?
š were can I find support for k&j ?
@glossy sable i dm you the link
you can find them on naver
@mint hinge What don't you understand in Report them in game, not to us
@kind sage iv spent a lot of time and money I can't change now
@glossy sable how to make letters bold like this ^
@tough narwhal in game support, use those exact words.
Support has been suspended on email, you will only get an automated response. It's been shut down.
Report every time but why so many hacker...
@mint hinge they will eventually get banned
@glossy sable oh wow. okay. I tried that in game support. seems like no one is there.
It's mean...hacker is more knowledge ...your pubg mobile developer is not good enough
@spring void whey have paid hack...speed hack high jump...server not detect that
Yes more or less, whatever tickles your fancy
@mint hinge it's not about the knowledge, it's about the number.
You can see the lists that are released regularly, there's a lot that get banned day to day.
Now this is not a channel for complaints, move to a discussion channel for further discussions.
Cluttering here will get you muted.
š
Ok
@tough narwhal Did you use those exact words? Issues gets filtered by bots, and if you say "unlink" you'll get ignored/rejected. Use those exact words: Revoke access.
@coral maple Are you sure it is the Global version of the game and not the Korean version?
@glossy sable okay. I might have spammed them a little bit. I still can see my previous conversation from 2 days ago. maybe i can try it tomorrow.
I am just worried if this "someone" use that gmail to login into vietnamese version. I might never able to login into global version anymore
@blazing saddle it's is k version were can 1 find support?
@tough narwhal Kindly moderate your language while asking for support.
Also, do what @glossy sable has been telling you to do.
We only provide technical help regarding client sided issues. Account/login related problems are handled by the ingame customer support.
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
@coral maple ^
So were can't I find support?
You can google it or ask for the help in the ingame support of the game, @coral maple
Ok thanks š
Is there any pubg lite server ??
Thanks 2 all the MOD guys are doing a great job thanks for all your help.
Hello, @pale stag!
To obtain access to PUBG MOBILE LITE related channels, please assign yourself the Lite role by reacting to :regional_indicator_l: in .
in #613267301243944960 ^
Okay ty
Pubgm lite or pubg pc lite though
How does the character system works?
@languid citrus Character System Update has been delayed to August 26th.
It will be used for EvoGround, it's basically the different character appearances but with names, background stories, upgradable skins/emotes/skills.
@blazing saddle hey ! The support is asking me for the date of registration, any Idea how can I find it?
Hello admin my pubg mobile account got banned for 10 years without any reason how i will unban it?
Please give me any idea to recover it
@high arch Send a screenshot of the message you get.
Be aware we can't "unban" you here, just get you an explanation.
@earnest crescent Are you playing the game from India?
Also, change your nickname as it does not comply with the nickname guidelines.
@blazing saddle yes from India, got a reply from support regarding my account got hacked and they are asking for the date of registration of that account, I don't have a clue how do I find it, nothing in mails too
@earnest crescent If you are from Indian region you can link the app called WeGame. It shows the number of days you have been playing PUBG Mobile. Maybe it can help.
If you have lost access to the game then I guess you will have to remember it by yourself. Try to remember the dates or the season when you started the game.
You can google the dates when which season started and find out accordingly.
@blazing saddle I did not lose the access, my account got hacked and the hacker have attached his Gmail to my account and I need to get rid of his Gmail, and the pubg support is asking me for the date of registration to proceed further so you see I need an exact date :/
@slender trench You are using too many caps in your message. Try rewriting the message without excessive capital letters.
@earnest crescent Ok, so you can still login right?
@blazing saddle yes but the hacker can also still login with his gmail
@blazing saddle what do I do now? If I can't get the date of registration I don't think support will help me :/
@earnest crescent Download the WeGame app, in that app you will have to request an authorisation which will link the app to the game.
Then it will start showing data like, how long ago you created the account etc.
Wegame by sixjoy limited? @blazing saddle
Yes
my account was stolen before then when I got my account back to my account was connected to my facebook account. The person who stole it has linked my account to a different gmail so that they log into my account from another location. I am requesting that this gmail be removed from my pubgM Account.
@slender trench check above messages the user has the same issues
@blazing saddle perfect thanks, I will get back to you bro!
@slender trench same as me.
@slender trench
Be sure to secure your Facebook account, you definitely don't want it to get hacked.
Now you have to think about it, because it's irreversible. You are going to contact the in game Customer Support and ask them to revoke access to the Gmail account. Beware, use those exact words or you will get ignored.
That will block the hacker from accessing your game account.
It is not unlinking.
You will now be only able to log in through Facebook.
my facebook account is safe but my gmail account is linked to another gmail. In-game support is not answered when I write. I wrote it 14 days ago.
Read again, carefully.
@glossy sable
You can't "unlink".
What should I do when I enter the game from another location hacker into my account. @glossy sable
Did you actually read my message?
Yes, I read your message @glossy sable
@glossy sable I am talking to support from another account? It will work right?
@blazing saddle bro the wegame app doesn't show the date of registration
@earnest crescent Not sure about that, but be sure to make things clear so that they understand.
@slender trench You should have your answer then.
Read it again:
https://discordapp.com/channels/393088095840370689/481200416349224980/614392542309384207
@glossy sable okay I do keep mentioning the game ID of the account in which I have to revoke access , but I need to know the date of registration of that pubg account and I can't find it
Do you need an exact date? Just give them a range, like November 2018, maybe not the exact date
It's a good thing you got to human support, don't lose the opportunity, explain the situation to them they'll surely understand.
@glossy sable I guess the date should be exact orelse how will they believe the account actually is mine? :/
I guess so, but who remembers the exact date? 
It's linked to Facebook right?
Thank you for contacting us.
If you are still facing this issue, kindly provide us the below information which can help us to investigate this matter further.
- Tried to change the password but not work
- Linked with a social media account
- What is the name of linked social media account (Incase if you linked your account with 2 social media
accounts then provide us with both names) - The registration date of your game
- Did you make any payment in the game? (Incase yes, provide us the screenshot of payment)
- Provide us any proof of your account which belongs to you
Once we have the above information, we will research your issue and get back to you as soon as possible.
Best regards,
Roy A.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support
Why I don't able to login via Facebook
@glossy sable yes my fb and hackers Gmail and this is the reply I got
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Ok so n°4 is the only thing you don't have, @earnest crescent?
Number 4 and 6, I don't know what to provide for 6 @glossy sable
any info on when the next crew challenge reg will be
Payment receipt as proof I have so I am confused what do I provide for 6
@earnest crescent For 6 I guess any screenshot/video proving you played with it, and 5 is part of 6 I guess.
@glossy sable umm so 4 is the only thing, maybe Google will have any info on when I downloaded the app?
Yes perhaps, and I was thinking, try to look (on PC) on Facebook, there's somewhere in settings where you can see all the games you linked. I'm not sure at all, but hopefully you can see since when it's been linked.
my account is connected to facebook and hacker's gmail. I paid my account there are photos of it.
Hello
@glossy sable i did see that too but can't find the dates there :(
my account is connected to facebook and hacker's gmail. I paid my account there are photos of it.
I was playing classic solo match got in top 10 and there was a guy in next house I got a grenade and as a starter cooking with the match ended saying you got in top 10. can anyone please explain me what happened I did not die in that match.
But Still the match ended and I can't able to spectate any of my enemy not even the guy that was next house. Can anyone tell me is that a bug or anything else.
@night cloak must be your internet connection then.
Can't be I got average ping of 60.
@night cloak there is lag spike probably. happens when the net out of no where cut off
it happens to me multiple times
Connection error
@night cloak You got killed, and enemy doesn't allow spectating.
If it's a recurrent issue, use the Repair Client option on the login screen.
Bot there were 7 people left and any of them doesn't allow spectating. Can't possible
@slender trench Different issues, different solutions.
Only refer to the message I sent to *you.
Read it carefully.
https://discordapp.com/channels/393088095840370689/481200416349224980/614392542309384207
And you can spectate the enemy who killed you even if he doesn't allow spectating
disabled spectating only applied to our friend list. for enemies in game still can spectate. it must be your net connection. as i said. might be lag spike. if still happens then do as sugested, repair it. I last time re install my pubg
How do i get support if my account got banned ?
@frail ferry using cheat will get u no where . get banned then create new account. no one will help you. get over it
 Nasıl telaffuz edildiÄini ƶÄrenin
where to write messages to in-game support.
But what if i never used hacks and got banned ? @tough narwhal
@slender trench settings , u will see customer support down on the screen. click over there.
@frail ferry Send a screenshot of the message you get.
@frail ferry no way never used hacks. your data in game is being monitored by anti-cheat system. they won't ban you for no reason. unless you are playing with friends who are using cheat, then u might get ban but only 1 week. all tiers will be reset
I play solo squads like 24/7
@night cloak As I said, if it's a recurrent issue use the Repair Client button in the log in screen.
@frail ferry Send a screenshot of the message you get.
@frail ferry then what's the message ban ? 10 years ban or what ? gotta be clear on it.
I wrote here once I wrote 10 times does not respond. still no answer.
@tough narwhal @glossy sable
@frail ferry well. adios. you are using cheat.
@frail ferry Do you have any 3rd party app, such as GFX Tools?
No im ipad
@tough narwhal Stop interfering.
@slender trench gotta wait . it happens to me as well. I wrote it and got replied the next day
@glossy sable could one of the admins here help me with that ?
@glossy sable seriously ? u wanna help this cheater @frail ferry ? let's see how far . good luck

@tough narwhal If you continue interfering with staff it will result in a mute.
You have been warned.
@glossy sable is that possible what i said above?
Admins will get you same answer.
We are staff of the Discord server, not devs of the game.
If you feel the ban was unfair, use the File Claim option.
@earnest crescent WeGame App shows the number if days like 400 days/500 days etc. You haveo authorise the app to the game.
@frail ferry Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
I still didn't get any mail for the pmco... Even though it said you registered successfully....
Help me plzz.. š
When did you register?
I GOT hackers daily in every single match .even we got in tdm and infection mode .and i report daily.and i think 98% playing on emulator have esp and other kind of hack we dont need new update .we need ban hacker first .hacker destroy full pubg game.so how much time will taken to fix this hacker problem
and this season soooooo many hackerss
Hello, @harsh loom!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
yes i am using in built report system daily in every single match but nothing happend hacker still in match.
@harsh loom It takes time for system to review the reports.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @worldly plume. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
You've already been told to report them in game.
Continuous clutter in support channel will result in a mute.
i already done report
You're all good then.
Hello, @harsh loom!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
so what is this
read up
So Character something update in which we can uprgrade our weapons will come on 26th?
I got a token today tho but I cant use it
You will be able to use it starting on 26th. Characters upgrades only count in EvoGround.
Not weapons but only character
Owke thanks
š
For arcade achievement (800 rounds in arcade),will it count if I'm in the plane and then quit
@dusty treei dont think so
It shouldn't. I worked, but has been fixed.
@dusty tree You have to play the game and die/win for it to count.
Hello pubg mobile, im so serious about this matter. whenever i play you always ban me when i get to Top 3 in the match. it happenes regularly to all my accounts. That to permanently. I want to ask you one things, are you serious or mad at me? I never used any glitches or hacks or anything....always me and my friends used to play with fun. but you always banning me without any reason. I think this is not good for you. and I will take this so serious. You banned my Ace acc, my crown 3 acc and my new account. you know i spend lot of money and time in Pubg mobile. I am so disappointed. what happened to you? i dont know what to say, just feeling that i wasted my time and lot of money in Pubgm. So disappointed. Please dont do this for others. Also you never replied to me at once. You will be at risk, poor costumer service from you.
with disappointments,
Megavel.
@eternal gazelle That's not being very precise. What kind of ban exactly?
Is it something like "Data error with your client"?
It seems to be something like that, considering the first half of your message.
I don't know sir, but they are always banning permanently whenever I got top 3. From last week only im facing this. I spent lot of time and money on it. I didnt use any hacks yet. but without any reason they are banning me always. All my 3 accounts gone. one is Season 8 Ace with 4.43 KD, Crown 3 with 4.12 KD and another is my guest account i created new. I have youtube channel and i put my videos there. I am not angry on them sir, but my heart is broken. Also they never replied to me in FB, Instagram and Mail also. thanks for replying me sir.
@glossy sable i am a youtuber all of my gameplays are recorded of course. I Didnāt use ay type of apps to get me advantage in the game
The email has been shut down so it's normal.
Send a screenshot of the message you get.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @eternal gazelle. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
@blazing saddle i didnt use any ,im pubgm influencer does that mean anything ?
@frail ferry That doesn't "mean" anything.
@frail ferry It does not mean anything unless you are an official Content Creator.
I didnt have screen shots sir, but it was showing like, "You have been violated the game regulations. Your account will be banned for 3650 days and date..down there is terms & file claim. š š«
I see.
what regulations i have voilated.. nothing
@blazing saddle u can see me in YT my gameplays are completely fair and i do livestreams
I do use an ipad but didnt know such thing could happend to such big youtubers
is Pubgm playing with me?
Unfortunately there's nothing we can do about it.
Use the File Claim option to try recovering your account if you feel the ban was unfair.
Have a look at the Terms of Service to be sure you didn't break any rule, intentionally or not.
Like a group of people report you for no reasons and then boom u r gone
@frail ferry @eternal gazelle Both have a look at the message above, end of conversation.
Help me with what should i write there?
yes sir, i didnt break any rules! im pretty sure about that!
@frail ferry Reports are reviewed manually, that's why it takes time.
@eternal gazelle pretty sure isn't 100% sure. Go have a look and file a claim.
i tried it also sir, nothing happened. its ok sir, as im not going to play PUBGM anymore and spending lot of my money and time there. Let them dont do that for other innocent faithful players. May God give them a wisdom do everything. Thanks for your time @glossy sable
@blazing saddle
And @night cloak
Anyone can help me.
Regarding my clan leadership automatically change.
I
@frail ferry There are lot of reasons why you can get banned. Mass report is not one of them.
Just go through the ToS of the game and check what clauses you might be violating, intetional or not.
@worthy mica Clan leadership is automatically transfered to the most active clan member if the leader is inactive.
Kindly take this issue to the ingame customer support as we cannot help you with this.
@blazing saddle
I try many tume to contact to in game service.
But they don't reply.
I'm steal waiting.
3 months gone
@frail ferry There is an option of Terms of Use on the banned popup, beside the File Claim option.
@ToRoiD
3 month to per day I'm contact but not reply
We cannot help you in any case, @worthy mica.
@blazing saddle can you say me
How to Properly talk with in game service.
Just explain the problem with proofs that the clan belongs to you.
I farted
ngl this is one of the shadiest things ive seen lmao
What is "Her Token" and how can i use it ?
Tell me
@ebon charm maybe you were not the super lucky
Bruh
Maybe only some players see this which is selected at random @ebon charm
Hi
Oh now i understand what you mean make sure you have written the correct number @ebon charm
Did anyone know where to find registration date of the game??
Then make sure the code is correct
Yay I got it
@trail snow you can estimate to find one by searching on web about the season you started in, you can also find your installing date in google play not sure about appstore
@worldly plume only english PLEASE
Ik this qn is really dumb but, I am new to PUBGM. How do I get Rename cards & Room cards
You get rename cards for free by reaching lvl 10 alternatively you can buy them using uc room cards are avaiable in clan shop and also for uc and other payed ways (royale pass,prime plus) @iron prairie
Any other way to get rename card?
@iron prairie you only get two for free which are from progress missions
Okay, thx. I'll come back if I have any more qn's
And another way is using crew challenge shop or special events @iron prairie
@frail ferry how long you take band ?
@glossy sable
@night cloak see there is a big arabic youtuber have 2 million subscribers got banned beacause he is a cheater
Please do not use any other language aside from English in this channel, @next void. Refer to #613267301243944960 for language channels.
@frail ferry Ų¹Ų§ŁŁŁŲØŁ ŁŁŁ
haha lobby my friend @frail ferry
English, @maiden sinew.
Do not use any other language here.Last warning.
kk
idc i just came to tell million roses that the lobby missed him
@night cloak you can look for hem in youtube just write Million Roses you will find hem he got banned hhhhh big cheate
okay sorry but this guy @frail ferry is a big scammer(youtuber) using cheats in his own channel and tell people that he is a pro
and he was a cheater hhhh
If you require assistance then please use english.For off topic discussion please move to #chat
@night cloak i have a question
@frail ferry I can return your account to you
lobby lobby @frail ferry
a lot of streamers use cheats just like this guy,but they pay money and tencent company unban them is that true?
Not at all.
yup nobody cares already, abn syria using cheats but none cares
@next void hhh
hahah
@next void Please move to #chat if you don't need any help.
GG
@glossy sable IS Gfx tool get me ban
ŁŁŁŲØŁ ŁŁŁ
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, .
aighty but the lobby waiting the cheater loser Million Roses
Please remember this channel is reserved for support. Ignoring the fact and intentionally discussing things will force us to take proper administrative against you.
English is the primary language of this server, @frail cape; and hence, we'd appreciate if you use it in public channels. Please refer to #613267301243944960.
I want to reinstall Beta can you help me ?
@frail ferry Back to lobby 
Beta is not available at the moment,so unfortunately you cannot get it @storm juniper .
you will see a lot of people typing in arabic here because there is an arabic youtuber got banned and he is called million roses
This right?
What about it@trail snow ?
In Club Open i registered not my account my acc is 539591235 but i registered 539391235 what can i do with this?
@night cloak
@bold siren
Hello, my account was stolen , And when I retrieved it , I find it banned
@night cloak the date of registration game
@night cloak thanks, i got it maybe 2 month ago but am have to uninstall... when itāll be available ?
the youtuber refered to the support team to help him about with the ban and when he did that lots of arab knew about this conversation here and decided to mocknig him
@night cloak
I have used file claim and have not benefited
Mycase its still not settle š
You can use File Claim option in game.We can not help you regarding the bans.We are just players like you@tawny hedge .
So upset with tencent
Not sure what was your case?
@night cloak
I have used file claim and have not benefited
in the end thanks to the support team for all your work here and sorry if i bothered anyone
@night cloak are billing proof from third party website are accepted?
@night cloak
I have proof that my account was stolen
Hacked account
Thank you very much for keeping us updated, @brazen dagger. I will make sure the whole team knows this. š»
@merry sandal you're welcome my friend šš
Please refer to the #481198147478224896 2.9 that will help @tawny hedge .
For @trail snow ?
No I can give you photo and I can give you the acc for proof
For proof my pubg id..i got the same address and same email on that billing detail
Hello help
Ų¬ŁŲ“ ŁŲ§Ų“Ł Ų§ŁŁŁŲ±ŁŲ© ŁŁŁŁŁ šŖ
We are not developers so we cannot help you with that @tawny hedge .
Please do not use any other language aside from English in this channel, @sonic oak. Refer to #613267301243944960 for language channels.
@night cloak
Who can help me
@night cloak 1 quick question are tencent able to see our billing detail? Like any developer?
Do not send your location information here.
This is pubg support if you didn't help me who help me
@frail ferry 2019 Ų¹Ų§ŁŁŁŲØŁ ŁŁŲ§
@night cloak this is the location for the hack
In game customer service @tawny hedge.
I talk with them and he didnt help me
Can't you guys be quiet
What this service
Please use English here and use the channel only if you require assistance @sonic oak .
@night cloak answer me please
Stay on the topic nerds

If you wanna talk something irrelevant go take it privately.
This is pubg support
What's this support
It will take time for them to respond. They get too many messages in a day.It will take time for them to answer each and every question@tawny hedge .
Are tencent able to see our billing detail??
@tawny hedge Email Support was discontinued. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
He respond but he tell me : we can't help you
Maybe@trail snow .
It's an automated message,
How to unlock victor?
@trail snow They cannot see since you're paying Google/Apple. Not Tencent.
Where's the bots here
@night cloak maybe??? What a joke than why ask a proof of purchasing??
@night cloak Victor will be unlocked after 26th.
Give me the link of pubg bug report
@heady bloom #555492558428700682
@night cloak I talk with them (costumer support) but he tell me : we can't help you
@night cloak
what about all the 'd-day' hype then?
@tawny hedge Whats your concern? May I know?
@night cloak Why the player million roses was banned
Im asking for the link not tags pretty girl
I want to know how the country has changed
Where's the bots here
@heady bloom There's no such thing. You either report in game support or here in discord. You can also tweet pubgmobile.
Created a new account killed 7 people and banned Noice
I want the moder here
@night cloak are you sure
@night cloak
My Acc has been hacked
When I returned it
I see I'm banned
And now do you tell me what's your concern
Are you really
@heady bloom This is a community server. All you can get is help from volunteers.
You're not the moder here
@tawny hedge How would I know? I'm not a god. And banned accounts won't be unbanned. You're only wasting your time, trust me.
I used all methods of communication and did not reach a conclusion
If it is 10 years ban then it is for using hacks @sonic oak .
@storm flume give me the PUBG bug report link
@tawny hedge this company want's money u pay money u get unbaned trust me.
š million 29
@night cloak
@night cloak
But I am oppressed and I have evidence that the company is not attached a little
@night cloak what about my question
@maiden sinew yes bro š
Hello support can i switch my account from pubg mobile KR version to pubg mobile GLOBAL version?
No, you cannot change it, @ancient holly.
@tawny hedge Your account was used by your so called hacker and they violated the rules. You're welcome to make a new account. Please move to #chat for further discussion.
What should that be? I was in a 1v1 and while there was one hit to kill the guy that came out
Please refer to this channel's pinned messages for further information, @acoustic berry:
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
@bold siren thank you for fast reply . but why im no longer in korea and i must use vpn to get rewards?
@night cloak
I have a proof I'm not hacker
@tawny hedge What proof do you've?
VPN is strongly not recommended, @ancient holly. You can make a new account on the global version.
Hello can i get help
@614451718318456852 help with this
Give me my #1
@night cloak Aloha! How can I help you?
@acoustic berry this is usually because of the bad internet
I can say ask?
No it was okay
@storm flume the bug report link please
@heady bloom Check pinned message in #555492558428700682.
Please refer to this channel's pinned messages for further information, :
:white_small_square: Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
:white_small_square: iOS: Click the channel name and select Pinned Messages located at the bottom.
:white_small_square: PC: Click the pin icon located in the top-right of the channel.
Give me my #1 back
@acoustic berry Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
@night cloak
I have a photo for the device opening my acc
I can play now again i want to know what that should be only
i'm just asking :/
Already solved (probably)
@tawny hedge And how that proves you're not hacker? Any explanation?
any one know how the country has changed in settings
@night cloak 115$ is The Monthly Price to spend in game so i don't get banned from using cheat righte?
If i use gfx tools to improvement the game graphic i get ban or that normal
@tawny hedge Whatever it is, you won't get unbanned.
@bold siren Okay thank you again. I can make a new account but lose all my items and outfits, i spend alot in my account . Can you help me to contact pubg mobile admins please ?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.
I spend 200$ on this game for what I want use hack
If me playing with cheater I will get banded
@tawny hedge spending on the game isn't protection against getting banned. We've had lots of people come here saying, "help, I've been banned. I didn't do anything. I even spent <insert large sum of money> on the game."
Is there an explanation about my issue, why did it pop up, when does it, will it again?
Did anyone saw my question
@night cloak yes I want unband I spend 200$ on this f. Game
Please contact the customer service in-game, @ancient holly.
@maiden sinew Please stop or we'll have to remove you from server.
@tawny hedge You're welcome to uninstall and play a different game.
For what I use hack and spend 200$
@night cloak Sorry , But all of my cheaters friends are telling me that they bought the cheat from the company
Btw i did contact customer service (aint that the file claim button) and it wasnt helpful honestly
@naive stag mention me with it. :3
@night cloak ok give me my 200$
Please do not use any other language aside from English in this channel, @night cloak. Refer to #613267301243944960 for language channels.
Bruh
@bold siren I did but still no answer . Sorry i'll try one more time see if it helps . THANK YOU
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @night cloak.
Read the bot message.
@night cloak how the country has changed in settings
Ok thanks i wait for answer from you
Thanks a lot
@naive stag It seems the game auto detects it. You can change it after 60 days I guess.
i just want to ask a last question 10 years ban is given by the anti-cheat system or a admin?
@maiden sinew It can be given by the engine or by security team.
engine is when u use cheats and security team when ...?
@night cloak Yes, I know, but with my friends there is an option to change the country, but I do not
Security team is when you get a lot of reports from players.
Give me 1 year for what 10 year ?
My f. Acc hacked @night cloak
Really wtf
when u gets alot of reports u do get a 10 years ban?
Million roses ya hack ya kadhab
@night cloak there is some peapol have 1000 account and they report to you
@maiden sinew they check the account
@naive stag You'll have it after 60 days, what is it showing? Can I see a screenshot?
and you are not a hacker what you do then
@frail ferry
27bk mhma tklmo 3nk
@tawny hedge It's your responsibility.
then if they see that the player is actually cheating he get banned
@night cloak ?i can ask
Tell him not me
@night cloak THis streamer @frail ferry is sending his followers to spam here please ban them
@night cloak there is a big youtuber called Million rosses arabic youtuber , he got banned why
@still prawn Once you get a certain amount of reports the team will investigate your accounts. This will allow them to find new exploits as well as they can manually ban the player in question.
why the real hack they not get the ban (superman)
Please do not use any other language aside from English in this channel, @undone laurel @modern marten. Refer to #613267301243944960 for language channels.
Get ready for the mute wave bois
Ok ok
Ų§ŁŁŲ§ŲŲÆ ŁŁŲ¬Ų£ ŁŁŲ“Ų±ŁŲ© ŲŲ³Ų§ŲØŁ Ł ŁŁŲ± Ł Ł Ų±Ų¬Ų¹ŲŖŁ ŁŁŁŲŖŁ Ł ŲØŁŲÆ Ł Ų¬Ų§ŁŁŁ ŁŲŲŖŲ±Ł ŁŁŁ Ų¬Ų§ŁŁŁ ŁŁŁŁŁŁŁ ŁŁŲ±
Please do not use any other language aside from English in this channel, @tawny hedge. Refer to #613267301243944960 for language channels.
Write english bothers
@night cloak Just Ban Them He Made A video on youtube telling his fans to come here and spam
.ban 614455927973871656 Raid
I can't ban 614455927973871656
@still prawn You can ask them.
.ban 614456159419629579 Raid
I can't ban 614456159419629579
omegalul hex
Im about to fite someone
@neon patio Thanks Sir.
Fite me
F this guy
Anyways
Please avoid going off-topic. You can have unrelated conversations in #chat.
ŁŲ±ŲŲ§Ł ŁŁŲ§ŁŁ ŁŲ§Ł ŲÆŲ§ Ų“ŁŁ ŁŲ¬ŁŁŁŁ Ł ŲŖŲØŁŲÆŁ ŁŁŁŁŁŁŁŁŁ @frail ferry
plz can u ban uae countrey from pubgšbcs 99.99% of players are hackers ... flaying hackers
I talk with you for repair my problem

Please any one answer me if me playing with cheater I will get ban?
.ban 614456159419629579 Raid
I can't ban 614456159419629579
@alpine ibex Yes One Week
@alpine ibex yes you will
@maiden sinew thats right
Oh, wrong dyno
@night cloak
@tawny hedge I've already replied you we cannot help. For any further question move to #pubg-mobile. Otherwise we'll have to mute you.
@maiden sinew @brazen dagger thx
Hi is gfx tools cause baned?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, .
@night cloak yes
@night cloak are you a human or a bot ?
Guess i'll have to manually ban
@bold siren still no respond in game. How much time it takes? And can i report hackers i meet here if yes where (like videos and photos) ? Thank you.
I'm a bot.
its 3rd party app
@neon patio Bro Keep it up They Won't Stop He Will Send His 2M Fans Here
Hello, @ancient holly!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 6.1 in #481198147478224896 for further instructions.
@maiden sinew Go ahead, this is fun for me
It's like whack a mole
Any admin here
@night cloak Really ? iam not joking human or a bot
lamo
Please avoid going off-topic. You can have unrelated conversations in #chat.
They can take few minutes or even few hours to reply, please be patient, @ancient holly.
Move please, thank you.
i need admin here please help
We are unable to provide assistance if you do not ask a question or state a problem, @worldly totem. Remember to read through #481198147478224896 before asking questions in the support channels.
@neon patio Where should I report when my favorite QBZ rifle stats have been changed?? I'm very disappointed with this new update
@neon patio the probleme there fans are really stupide/kids Can't See That They Are Cheating and when he uses wallhack he say that it was 7.1 sound
For someone who has 2m fans, I only had to ban 3 people to stop the spam 
Come on someone reply me
@heady bloom hello, what do you need help with
any admin here?
@bold siren Okay thank you. Can i share videos i record here for hackers i meet everyday in game ? (I play on ipad)
Where should I report when my favorite QBZ rifle stats have been changed?? I'm very disappointed with this new update
You can report them in-game, @ancient holly.
@bold sirenyou are admin?
Hello .. my friend request to move his account from Vietnamese version to global version "in game support" .. he sent the information since 10 days and still no answers.. what should he do ?
or he can use the new report system am i right?
No, I am not, @night cloak.
@heady bloom We currently do not have a suggestion channel, but you can discuss the changes in our #pubg-mobile
Hi guys, I need help how to take my account on the global version
Please refer to subpoint 2.9 in #481198147478224896 for further information, @analog marten @meager atlas. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
You can't, @trail rock.
@trail rock Currently it's not possible to transfer to another version of PUBG Mobile.
@night cloak why
@bold siren i need gmail of pubg
@bold siren I always do but nothing happens they still top 100. They use aim bots and wall hacks . I always go back and chk but they still playing . how?
sorry to tell u guys this game is dead 3Accounts are banned for no reson and i paid almost 5k$ and what i git back banned becuse some kids report and also i dont have any YT channel so i dont meed to be a hacker to make some money cya Pubg Call OF Duty is here
Or support gmail
@hexed orbit:
If you logged into the Vietnamese version with the account you used for your global version, you will not be able to use the same account for the global version anymore, @trail rock.
@neon patio you are admin?
@neon patio ok thank you
Thanks
@night cloak Yep
I'd like to see new like older guns for the next update like the MP40
Please report them over and over again, they will be banned from the game, eventually, @ancient holly.
@bold siren they never aswer
@neon patio is gfx toola cause ban?
@bold siren Okay thank you
@steel field This channel is dedicated to in-game support, you can continue your suggestions or conversation in #pubg-mobile
@night cloak Yes, it can cause a ban.
Does using GFX block the account?
@neon patio Why your support never aswer
@wooden frost Yes, GFX Tool can cause a ban.
@worldly totem What do you need assistance with?
@neon patio bannnnnned account for no reson
@neon patio just some kids give report
Why the program does not work on any impact or damage
@worldly totem We cannot help with bans here, you'll need to file a claim in-game if you feel your ban was unjust.
@neon patio bru i send an email 20 times they never answer ...
@neon patio this game just run after the money they dont care if u git bann
@worldly totem You'll need to continue to wait. If you never receive a reply, it likely means they've already investigated your account and it will remain banned.
@neon patio ok but why gfx tools app is available in play store ?
why lots of cheaters deny their hacks ?
@night cloak Because Tencent does not control the play store.
@neon patio wow thx here we go bye bye 5k$ ššš
In Club Open i registered not my account my acc is 539591235 but i registered 539391235 what can i do with this?
@hexed orbit You mistakenly entered an incorrect ID?
Yes
@hexed orbit DM me and I will get back to your request later when I have an answer.
@neon patio but the hack apps was deleted and pubgm rate gfx apps hack and alot of player used it
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, @burnt onyx.
I don't know it's just improvement graphic of the game
guys is that really million roses got banned?
But gfx gives you graphical options better than your worse settings
Yeah he's cheating @shut token
wow
Yes he got banned for 10 years
@glossy sable Sir i got banned i want to know the reason is it from the GFX Tools ?!
why gfx is cheating
Please do not have discussions here.
He play in streams he is not a hacker
GFX tools removes the cap limit set by developers. The developers can remove the cap too but it's harmful for your device battery.
many player have lag and bad fps
all player use gfx tools
I have a video of cheaters in the game Bubjee have killed me in a way cheating through hacker
does gfx tool give banned?
@night cloak ok but is it the reason
We've a PUBG Mobile Lite too for budget devices. You can try it.
The pubg company is really from garbage
Its the 3rd time after i use GFX
For any feedback use #pubg-mobile.
Can I get pubg steam for free?
if gfx tools band so 50% player stop the game
We provide support only for the global English version of PUBG MOBILE here.
@wooden frost noš š
Please avoid going off-topic. You can have unrelated conversations in #chat.
@sacred herald GFX Tools has always been a violation of our TOS.
Ok sorry @storm flume
anyone else experienced the bug which makes grenades invisible??
I have a video of cheaters in the game Bubjee have killed me in a way cheating through hacker
@wheat stirrup Invisible and also mute, yes.
yeah me to i cant see grenade
You can make a bug report in #555492558428700682
How can I find out why my account was blocked if I didn't use any hacker software?
explosibe sometimes
@frail ferry Hope you get your account Back
Am gonna uninstall the app then. thanks for answering me
@wooden frost It is a miscommunication thinking your account only gets banned for cheating. Please read PUBGM ToS to learn more.
@placid cape If you guys continue to raid the server, Million Roses might lose his partnership with Discord. I suggest you stop.
@neon patio and I end up killing a guy through smoke, which I threw between him and my knocked teammate... I literally had no idea that I got advantage of seeing that guy through the smokeš
yeah but why million rosses get bannder
If I did all my missions, will I be able to collect the week 8 crate?
@sacred herald It could be for many reasons, but we wouldn't know.
@neon patio OK
@placid cape Were you guys told to come here and raid?
I don't think so, my account got banned for no reason.. no cheats or 3rd party apps
Is there a solution to the problem of frequent hacks on the PC ?
@upper ocean If you are using EZ mission licence you don't have to do any missions to open week 8 crate according to perk 3.
@upper ocean dude, u must have claimed that the moment u got ez licenseš
@wooden frost Not exactly, our Devs do their best to prevent cheaters.
So week 8 crate will be completed instantly, right?
@wheat stirrup Refer to faq 2.9 in #481198147478224896.