#questions
1 messages · Page 558 of 1
I had repaired it 3-4 times
@blazing saddle i am not able to log in the game...
tried from 2 different networks.. mobile data and wifi still able to get in the game
What is Discord I'd in pmco registration?
@quasi heath Are you sure you have a strong internet connection on both the networks?
Does it show any kind of error popup?
What is Discord I'd in pmco registration?
@upbeat island Refer to this :
https://support.discordapp.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID-
Ok thanks
should i make a new conversation or what I've been waiting for a week already.
When will the frame-down be corrected?
i cant play well this problem
I need you to get the update back to the pre-update
How can you report hackers that you see when waiting in for the plane ?
My account merit has been going down its connected to someone facebook and idk how to unlink I really need help because it's not my facebook and the person keeps doing it so please help
Hello, @fading shell!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
we cannot help about that since it is issue related to the facebook . So please contact facebook support from the link given in pinned message of the channel, @spice latch.
It depends upon your device. There is no frame drop issues for higher end devices @restive shard.
They have told you that you will be informed after investigation is complete. So I will suggest you to wait patiently @steady prism.
HI, how to get roles?
The chicken dinners you receive in this Discord server represent your level in the server. This level is completely independent from the game and not based on your in-game rank.
Your level is defined by your server activity. Sending messages in this server will grant you between 15 and 25 experience points per minute. You will receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, use the !rank command in #481204134859505684.
The server has six different level roles, each with unique benefits, which will be granted once reached:
- Level 30 (Rare): A
Rarerole. - Level 40 (Elite): A colored username.
- Level 50 (Epic): A colored username; ability to use external emojis.
- Level 60 (Legendary): A colored username; ability to use external emojis, and react to messages.
- Level 70 (Mythic): A colored username; ability to use external emojis, react to messages, and change server nickname.
- Level 80 (Ultimate & DJ): A colored username; ability to use external emojis, react to messages, change server nickname, attach files in #chat; and eligible for the DJ music role.
Note: The ability to use external emojis and react to messages applies only to #chat.
@scarlet kraken ^
thanks
@jolly charm hello
client error today I had a problem with my internet constantly and the game was banned for 10 minutes after 10 minutes I entered my phone and entered my account for 10 years banned as soon as you enter it would help you check that I did not commit crime.
ID : 5106892519
@dusky wadi Don't tag community team members.
@dusky wadi Regarding the issue, there is small solution in the pinned message. If it does not work, try reinstalling the game from official sources.
This is very important and i dont want anyone else to fall for it
@bitter iris Do you have any question or issue regarding the game?
Yes but its best that i message you
It is better if you send your problem here, @bitter iris.
Yesterday I was banned for a week right now I was given a 10-year ban on the question why
Please refer to FAQ 2.9 in #481198147478224896 for further information, @torpid oak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Please refer to FAQ 6.2 in #481198147478224896 for further information, @velvet bone. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
I gave my suggestions to Error. What will she do with it?
What suggestions? Game related or server related? @velvet bone
Game related
Feedbacks related to game will be forwarded to the authorities, @velvet bone.
You can also submit feedbacks/suggesstion in the ingame customer support.
Authorities? Okay.
Is Tencent going to do something about the lag since update? Been playing since day 1 and never had issues, but this update made the game unplayable for me. Constant frame drops, stuttering and lag. My ping is constant 20 and high frames, but it feels more like 80-100 ping and low frames in game.
I repaired the game a few times, reinstalled and reseted my phone, but it has nothing to with my device. Lot of other people complaining about this issue as well.
Forgot to mention that this issue only happens in any FPP mode, but TPP modes are working fine for me....but I hate TPP
Every single one of my login, jinxed and gun achievements are stuck! I'm at 313/360 in the login for a year and it's been like that for 1 week, my login 60 days in a steak hasn't changed since the achievement came it's stuck on 30 ;-;
Hi is this discord server owned by tencent or a fan made?
@scarlet kraken Fan made
oh thanks
There's some people that work on tencent
@scarlet kraken this it’s not fan made discord, no directly from tencent, but it’s the official discord of pubgm
If it's not from tencent than how it is a official discord?
is it from pubg corporation?
@scarlet kraken official pubg Mobile only..
than it's from tencent?
hello
client error today I had a problem with my internet constantly and the game was banned for 10 minutes after 10 minutes I entered my phone and entered my account for 10 years banned as soon as you enter it would help you check that I did not commit crime.
ID : 5106892519
cuz pubg mobile is from tencent
@rugged tartan This is where
Dear Sirs, I am asking for your help. have been hacked into the game POBG Mbaele and do not know what to do and where to go. I want anyone of you to teach me how to send me a company. Thank you
@scarlet kraken Tencent is a Chinese company, blue hole owns pubg and contracted tencent to make pubgm..
ik, so this is owned by bluehole?
@velvet boneThThank you
Np
@scarlet kraken just understand that there's a lot of people that actually work on the game here, I believe most of the people responsible for surveys and reporting player issues, everyone with the pubg profile picture work on it
I don't know anything I asked you for guidance please @night cloak
Is there a setting to control iron sight gyroscope
@scarlet kraken There are 3 different versions only in mobile, China, Korea and the global version and I am sure that each of them work different teams, for English version this is the official discord
Tencent is a Chinese company and I think they use more wechat for support in their games in general
My account appears to have been banned (I think?). I was in the middle of a squads match and got 3 headshots on a trio and wiped them with an M24. Immediately got kicked and a message pops up and won’t let me log into that account. What gives?
@scarlet kraken This is the official PUBG Mobile Discord server, as you can see with the blue tick next to the server name. It is owned by Tencent Games, not "fan made".
@velvet bone Again, continuous trolling can lead to punishments.
@rain wraith Spot on, actually there's even more versions, including the Vietnamese (VN) version: Global, KRJP, VN, Timi (Discontinued Chinese version, Timi is a concurrent to Lightspeed), Chinese Lightspeed version, rebranded to "Game of Peace" after the state ban.
@glossy sable Are you able to help me with this matter?
Here or directly to you?
Here.
Check the pinned message about it, Data error with your client.
Follow the instructions given.
For context, I have three accounts, the one in question is Øwl. Each account has somewhere between $300-1,500 invested for cosmetics so I’m not interested in hacking to potentially lose that. Never had this issue before. The message popped up after I got 3 headshots in a row with an M24
Was in the middle of the squad wipe and BAM . Kicked me with that message and won’t let me back in.
Forgive my new ness. How do I look for the pinned message? I suck at Discord.
Please read this channel's pinned messages for further information, @wind rose:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
No problem.
No need to worry, your account has been suspended for 10 minutes.
For the pinned message, read the bot's message.
Okay. Just for clarification, this message popped up and was only a glitch or error? I ask because when it kicked me from Øwl, it immediately let me log into my Wølf account. Why would one account have an issue but not another? Both accounts are linked to separate Facebook accounts, but I’m usually careful when signing out of one and into the other. Could that have caused this?
i purchase ios device but my account is linked with google play and facebook but my fb account is disabled so how i can open my pubg account in my ios device ???
is there any other way to link apple acc with my pubg acc ?
@gentle ferry If you have Google Play and Facebook, your only way to log in on iOS is through Facebook.
If you can't access your Facebook account, either play on Android or create a new account for iOS.
Really is this only a possible way😒
that is my s1 account with lots of skins
if i contact pubg devs will they help me with this issue ?
@wind rose It popped up because you had either a DNS issue or a data/wifi switching mid-game.
As it happened in game, it's your account that is impacted, not your device. It is normal the account you were playing on is the only impacted.
Not to worry you, but do read the pinned message and follow instructions, it's just a 10 minute suspension for now but if it repeats it will get to 1 week then full ban.
@gentle ferry It is the only way. If you're keen on keeping your account, which is understandable, play on an Android device as you used to or try recovering your Facebook account on Facebook Support's side.
You can't contact PUBGM devs.
Okay thanks 🙏
You're welcome 👍
Okay so I read the pinned message, and checked my settings and they’re definitely in automatic Date/Time/Zone. The DNS changer sounds a tad complicated. Should I do that too?
Try on another account, and if you get suspended again, do the DNS change.
Okay, makes sense. Thanks @glossy sable
You're welcome! 
Hello
I'm In Trouble My Facebook Account Got Hacked And I Could Not Recover it So My Pubg Account Was Linked To It And Now I'm Irritated Please I Came So I Could Get Some Help
Please read this channel's pinned messages for further information, @desert lotus:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Can you develop on your issue, @desert lotus?
@glossy sable Means?
Time limited events that use the in-game browser are broken and don't work for me. I tried both opening them in an external browser and repairing the client.
@desert lotus may i know why you use capital letters for literally every word's first letter
broken keyboard?
@haughty cypress Sorry That's A Habit
weird
@desert lotus You will have to recover your Facebook account on Facebook Support's side, check this message:
https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984
@velvet bone You have received numerous verbal warnings, continuous trolling will lead you to punishments.
Next offense is an official warning.
Hi . My account has been compromised. A second person entered it. You've caused a lot of inconvenience. Please help and thanks
@night cloak It takes time for the events page to load in the ingame browser, just use a strong internet connection.
@rugged tartan You can take the issue to the ingame customer support.
Only they can help you with this.
@glossy sable I wasn't trolling. I had an issue and you deleted my comment.
@rugged tartan Account security is your responsibility, not ours.
You have not replied to any message you sent
Well, nice try! Because I have had the same issue before and it never got fixed, I even submitted a report and it didn't get accepted
@velvet bone You were, and think a bit, I'm not a mod, I can't delete your comments.
@night cloak The events page is heavy, it takes time to load all the parts of the page and hence it causes problem with the ingame browser.
It loads just fine, the problem is that it's giving me a page that can't even function, with broken labels and strings all over the place. It isn't the first time
Yes, but it was linked to Google and the name was changed. Do I find her a solutio
@night cloak Have you tried refreshing it multiple times?
Yes, I did
@rugged tartan Read this message:
https://discordapp.com/channels/393088095840370689/481200416349224980/611054510600617984
@night cloak The broken strings appear even when it is opened on external browser?
Yes.
These are the buttons that I am supposed to tap, the whole point of the event
@night cloak This is what I'm talking about. The page hasn't loaded completely because it is heavy.
It is mainly because of your internet connection.
It has loaded, it just won't show anything
I can confirm that it is not a problem with the website.
Try opening the page when you have a better and stable connection enough to load all the parameters of the webpage.
@blazing saddle hey
@cursive oasis How may I help you?
Notch display bug 🤣
Any solution for that
@cursive oasis Stop bringing the same issue again and again.
I have already told you, be patient as the developers are going to push a patch fix soon.
If you bring up the same issue again, I'll have to take actions against you.
@fair tartan Slow internet connection. Just click the cross icon and you should be fine.
@blazing saddle Mine internet is 100mbps stable :(
Dude actions like what? Did I said any bad words or something ha?
@cursive oasis Bringing the same issue again and again even after getting an appropriate response will be considered trolling. Kindly move to #chat or #pubg-mobile.
Don't clutter this channel.
@fair tartan Just click the cross icon. The event works fine.
You think I was trolling ya
Please avoid going off-topic. You can have unrelated conversations in #chat.
@cursive oasis lol, the idea here is that there is no point asking about the same question over and over again in here. thats not gonna magically fix notch bug. just wait for devs to do something
@blazing saddle Now server is busy not showing, but today's event page is not showing, even after clicking the icon.
@fair tartan Refresh the page.
This webpage is seriously bugged, gotta fix that
Webpage is not bugged, it is heavy.
Let me try refresh, but I believe I did that too
@haughty cypress aight
@blazing saddle Heavy, ok, but on my browser heavy pages load just fine
@fair tartan It shows the error when it takes more time to connect to the server, refreshing multiple times or reopening the ingame broswer page fixes it.
Now there's no error, but today's page not showing. I believe resetting the game would do anything?
@fair tartan The problem is with the webpage, isnt related to the game being reset. But you can try
@fair tartan You have to click the Erangel icon for todays page to load. It will load a map showing locations where future missions will be
I am getting high amount of lag throughout the game on my Levono K5 note after 0.14 update. Anyone HELP
where's pubg beta
Please read this channel's pinned messages for further information, @supple shuttle:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
The beta version is currently closed, @night river.
oh ok..
Any Admin online ?
@glossy sable I am all good with those stuuf but still the game is lagging. it just started after the latest update
pubg banned in iraq?
Is adding team name prefix compulsory for PMCO registration.
@vague grail What is your issue?
@supple shuttle There's a pinned message about lag.
@little root Yes.
@glossy sablesaw that that's nit the issue and tried repair option
is the bonus challenge available in india?
and also the time limited events arent working.
@blazing saddle I was clicking the wrong icon. I'm stupid. Thank you.
We do not deal with cheaters here, please report them in-game and they will be removed, eventually, @glacial bramble.
Did you try logging in after 13 minutes, @dry sleet?
Wait for it then.
Maybe today i played game more than 6 hrs ..
Hwo do I fix this?
First I buged with my bike in the Container near Mylta Power and than I teleported somwhere in the nowhere
Any mod or contributor here?
@dry sleet I always play more than 6 hours but I never saw this before
Hello any admin online? Just wanna ask regarding the PMCO Qualifiers
@reef willow huh?
Don't fake yourself @reef willow
You don't have any tag or colored name
@normal fulcrumyes this is also happen first time with me...now 15 minutes passed... game opened
@reef willow Trolling leads to a mute.
@night cloak
I guess it is something new in game
Just go to the "health" tab in settings, and say you're above 18
@reef willow This isn't a channel intended for fun, it's a support channel.
Don't clutter it with unnecessary messages.
Please be respectful towards the staff team and the server members, use #pubg-mobile & #chat for discussions, @reef willow.
Will someone look at the screenshot I shared and help me with it?
@normal fulcrum there is server load, that's why you are facing issue
But my friends are not facing this issue
I tried everything from rebooting to clearing cache but nothing helped
Try restarting your app. Checking your internet connection. Or restarting your device. @normal fulcrum
Already tried that. I even changed from mobile data to wifi to hotspot of a friend
You try last part?
Yessss
And look at the ui. It's so difficult to close the page once opened. I even tried reporting it in #555492558428700682 but no one reposted it
Are you running any third party apps in the background?
@normal fulcrum Just figured the screen is weird.
Are you on a notch device perhaps?
Hi
@glossy sable Nope
I need help
Ok. Didn't read everything, did you try repair your client, @normal fulcrum?
I hate doing that but I guess that's the only thing left if I'm the only person with this weird ui
If you do the first option on the Repair Client button there's nothing to worry about.
Why don't dev add an option to fix position/screen like cyber hunter to fix stuck characters and weird screen layouts
One click and its fixed without even restarting the game
Pubg need to add a get unstuck button cos I've had so many times where I'm stuck in holes or weird place and can't get out
You can suggest it to the in-game Customer Support, that seems to be a great idea, @normal fulcrum.
I had for 100s of times
@night cloak It's not a racing game, moving in a shooting game is very different, same for a "unstuck" button.
Restarting the game fixes these most of time, I had myself been stuck inside a wall a few times.
Getting knocked helps often, too.
I got stick between to rocks in vikendi nothing helped
@normal fulcrum Did you get any answer?
I went off game still in same position stuck!
Nope. They don't reply like they used to do before. Now they only collect information and doesn't reply at all. Not even for additional information. Now we can't even share screenshots like before
Did you report it, @night cloak?
Yes everytime I get stuck I report but tht doesn't get me unstuck leading to me dying in match
@normal fulcrum You can send links to an image host like imgur.
For feature requests, you can do them when devs host Reddit sessions, usually after updates.
Unfortunately it's a bit late for that, now.
What I think is character is stuck only when there's a sudden frame drop and server data and device data get desync. Data as in position of character
@night cloak Reporting won't help you for now, but will help for next times.
Spot on, @normal fulcrum.
@night cloak i love u man
@errant ginkgo Hey, I was tinkering around and found a solution. Just change your network DNS, it worked for me
🙈
Bring back ace @glossy sable
how many of you have registered for pmco ?
i need some help on registering
Good to know @night cloak. I will be happy if you use #chat for showing love!
I need a good clan nly mobile player
League???
Just wondering if Ultra HDR is available on any device yet? Is the graphic mode itself is not available in the game at the moment, or my device is just not capable of running it?
@night cloak There are things beyond our limited powers...
And that's one of them.
@glossy sable
@woeful glade yes device bad, Where's yo role
It says 'coming soon' . It means it is yet to be available in the game .
how to visit page of fall split in game qualiification?
@heady bloom To provide technical help limited only to client sided problem of PUBG Mobile Global version.
@heady bloom
Problem like what?? Getting banned??
Are u mentally damaged dude
What if ur game crashes everytime u open it?
Where do u go to get help?
It's mentally a bug right??

I did report that weeks ago
Might wanna watch your language, @night cloak and @heady bloom.
U might wanna moot me @glossy sable
I got better idea how about delete your discord
In that way you can mute yourself permanently. 😂
Delete yourself from existence then.
I wanna live too, u make no sense
@night cloak so tell me
Then you should better watch your language man
@heady bloom do you know about pmco in game Qualifier
@heady bloom ok bo
I suggest you to use email provided in the registration website for information regarding the event @final sail.
Schedule is also provided there I believe.
Any addmin here please?
Bro @night cloak ok, there is schedule but there is not mentioned that how many matches we have to play in a day.
Wtf...Why?
Hello, @wind owl!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Why when I submit it nothing happen 😕
I’m on iraq i use ( middle east north africa )
What’s wrong 😕
Did they changed the system of right and left movement?, I adjusted it🤷 but it doesn't show me both button on screen, after update
@wind owl may be the logo pixel doesn't match
you will be provided with the information to the email address I think @final sail. We do not have information regarding to the PMCO . So I think the email address will be useful to get more information about it.
@night cloak ok sir thank you.
email address of the esports as shown in above screenshot^.
@hoary lodge pls check whether you peak opt enable or not.
Check your connection @wind owl.
@hoary lodgenice
Ty
@hoary lodgeits ol bro.
Bro I registered ten times
I filled all spaces successfully
And it doesn’t tell me why no submit
Idk what should i do now ☹️☹️
I will change logo now
@wind owl bro just do again and submit it if not working again then show the screen shot
I'm still facing the lag and frame drop issue , someone from the community or the team please help me out in that
I am not able to access time limited events
@modern gale abi özele bak ya
Please do not use any other language aside from English in this channel, @merry sinew. Refer to #482111832669159445 for language channels.
How to fix lag in pubg, it's happened on my phone when I am playing a long time
Please read this channel's pinned messages for further information, @shell arrow:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Check out 4th pinned message.
Go to settings→ basics then scroll down. @toxic lichen
Same
I was trying to repair the game
Not working bro
How is your internet connection, @velvet vault?
Very good. I'm getting 50mbps
I have WiFi + data stili stuck on log in page @bold siren
@sand spire Am facing lag issues too.What is ur device?
One plus 6t @supple shuttle
Mods please help me
@night cloak Ah, okay. Thanks for replying.
Is it lagging through out the whole game... @sand spire
you're welcome @woeful glade.
Are you on Wi-Fi @velvet vault?If yes then switch to cellular data and then you can go to Wi-Fi once you are in the lobby.
Same for you @ripe cypress ^
@night cloak already tryed still game stuck on log in page
Then it is probably issue from the server side if it is happening with many players.
When fixed this issue
hi guys
It is not going to last for long for sure.
Hello, @viral patrol!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Ok
game play of pubg mobile in emulaor servers like a funny comic book somebody flying in air ,somebody flying with car and shoot a balstic rocket bullets , somebody shoot a criuse rocket bullets its more like a star wars ;D
Hello, @viral patrol!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
why they are not ban yet?
Worked
you're welcome!
heyo so my friend cant get thier Twitter pfp to show in pubgm, any clue why?
@night cloakall of them use hack how can i report all people ?
It will take some time to update the profile picture from social media to in game. It is also written in the tips section under the loading screen if you have noticed it before.
by using Report option @viral patrol.
@night cloak how long is that while? does it take days?
@night cloaki know that how to report but i say all players use some cheat and some of them said to me they must be use hacks too kill other hackers in match
can any body help me with this ?
@night cloak its been over a week 🙃
Unfortunately we do not deal with hackers here so you will need to report them in game as shown in the message of one of the community team staff.
⬇
https://discordapp.com/channels/393088095840370689/481200416349224980/599370776495390730
Give it another try. Maybe this time it will work @meager charm?
@night cloak how do u exactly give another try? change ingame pfp to something else and then back?
yeah and try changing twitter profile picture to something else then back to previous too.
@night cloak aight thanks
@merry sinew DM him if you don't know English.
@night cloak sory
Hi! I have a suggestion about the synergy partnerships. Can you add 1 more partner so there will be a trio instead of a duo? 😃
@night cloak
I've been waiting for a week im affaird that they will forget to send me a msg back.
its been a week
It could take more time since they get ton of messages in a day. You can try messaging again if you want.
Why does it keep showing me this message
Isn’t it nline yet ?
If so when shall we expect to to be nline
Can anyone help
My network work properly internet is very good.. working fine why does this showing then..?
Why does this showing idk I'm watching videos in 1080p in YouTube
It has been experienced by many users. Maybe servers are unavailable at the moment.
As I said , please wait till the servers are in the proper condition.
I got that suit 
@elder idol The counter got reset cause you probably missed a login day before the update was released.
@faint shadow Close the tab and retry multiple times, it works.
I’m using iphone and when i try to play the game with discord, i experience problems with sound. And when i say problems I’m talking about sound disappearing completely . I can hear it but it would be to weak, like I’m playing the game on lowest possible volume. Tried to restart the game, didn’t work, unplugged it and plugged it again, still no fix. So anyone knows what could be the fix, I’d be glad Excuse my English
Too many hackers now in emulator...
Match making broke!!!
Game became crap! AF
Using Discord is not the best option because it lowers down the game's sounds, @supple merlin. I'm suggesting you to use the in-game's voice.
I'm not able to access any events it says sever busy or something else all the time how do I solve this someone please help
Servers seems to be unavailable at the moment.
Hello, @limber cairn!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Hello, @limber cairn!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Hi Team.I know one of my friend that I think he is using aim bot or something.Please look into it.. i hope you will review it
Why every arcade match is in erangel?
@limber cairn Promotion of hacks by the means of sending pictures or textual promotion will lead to a permanent suspension from the server. Don't do it again.
Hello?
@dire sierra Report them to the in-game Customer Support.
@lyric junco Because it's how the mode has been designed. However, Quick Matches sometimes take place in Sanhok, since a few updates.
and snipers mode sometimes in miramar but like 1% of the time
@fathom marsh if it was good if they removed pistol in sniper gameplay
yea good point
is the new title (infection mode event) in the rewards time limited or permanent ?
@vagrant onyx
👌
Is it safe to use SINKI ???
Lol 😂
may I know is that illegal to team with zombies in infection mode?(like zombie helping human to block the door and others cant infect human
Get rid of hackers!!!
um
Hello admins
I have a serious matter here
no admin here rn??
I need help
Teaming up is not allowed, @meager meteor. You can get reported by other players.
Hello, @delicate loom!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
but i forgot to report and i cant report now but i got an video including their name,can you help me plaease?
um admin?
hummmmmm
@neon patio I wanted to tell you that my previous ID which got banned
on that same ID I was the leader of my clan and still I was the leader of the clan after I got banned
But when I check the status of my banned ID,it had only a member role and leader was someone else
How is it possible??
hmmmm admin?
@neon patio answer me
@vital sluice can you help me?
@neon patio Here is the proof of this glitch/bug
@neon patio Would my previous ID get back the leadership again??
Don't tag More than 1 🤦
dude
stop tagging everyone you retard
you were banned, the clan was transferred to someone else due to your inactivity
mind your own business and stop tagging several staff members at once
Hope nobody gonna help your stupidd problem
the staff here aren’t developers
@neon patio We did the registration process, but there was no return, no mail. Could you help?
they will just tell you to contact the customer service
@pale falcon I know but they could take that problem to devs
Damn Melanie 
@pale falconthere is no customer service except some stupid bots there
Oi don't call people like that
actually wait you should tag several of the community team members and ask them
well expect someone to redirect you to the bots here dude
The thickness u got
@pale falcon
@pale falconlook being inactive doesn't influence the rank of the clan member or a leader it is a bug which needs to be fixed ASAP
So I could get my leadership back
Hackers?
you’re banned, it doesn’t matter
This noob hacker killed me
@pale falcon yup it matters a lot
@pale falconafter 10 years according to the system
@pale falcon then who will get banned if hackers not get banned
just waiting to get muted
@runic zenithinnocent players only
this server is so dead
Anyway have a good day
piss off
Why the f are u talking like this?
@pale falconyup just like you got it to say anything to anybody
@pale falcontu maa chuda
i am bored now
@bold sirenits Hindi its my language
I understand, but you are supposed to speak English here or you can refer to #613267301243944960, @delicate loom.
guidelines 3.1
@bold sirenso why this server supports only English?
3.1- Use of other languages aside from English in non-language channels.
Any solution for this I got 3 times in between match and got minus
I can't speak English that much so I will talk in the language I know better
Then refer to #613267301243944960 and react on your language, @delicate loom. Do not have discussions here.
but you cant speak language other than english here
My bad
go to #613267301243944960 and choose your language
and stop talking without english
Any solution for my problem?
Did you check your internet connection, @night cloak?
We cannot help you with that, you’ll have to report them in-game, @meager meteor.
Try repairing your client with the option Repair client, @night cloak.
but i left match
and it is zombie mode
but i got the video evidence
no ways for me to repot
I apologize, we can’t do much about it.
oops nvm
so it is impossible for admins to view the video and take actions on those players?
No, unfortunately, @meager meteor.
this could be improved actually
maybe there should be a channel or bot for us to provide videos and names of the players that violated game rules
You can report it to the customer service in-game, @meager meteor!
@neon patio We did the registration process, but there was no return, no mail. Could you help?
Can i make video to prof that iam thr owner of the account and send it to the custmor service ?!
Yes you can. Transaction history and transaction details are most clear evidences to prove that you are the owner, @misty tendon.
Transaction history for what @waxen tuskd
I have the full information of my account i make a small video and send it to revoke the hacker access is that clear for the support ?!
If you have done any ingame purchases, you usually get a email reciept of the transaction.
You can use that as an evidence, @misty tendon
@misty tendon If you have complete information about your account you can use it to revoke access to social media account.
I open my mail in the video and i have in the mail 2 recipts and i show that is that clear ?!
I need to revoke the another account he access into my account without my permission and thats what i need from custmor support @blazing saddle
Yes, if you have proper evidence to prove that the account belongs to you, the ingame customer support will help you, @misty tendon.
I need help
Thank you sry for interput
Jus bought google play guft card 25$ its on the acc buT it wont let me buy uc
@night cloak Can you explain the issue faced with screenshots?
Ok
Ive bought uc many times with this method like 8 times before this
But this is the only way i can pay i have no bank or nothing and I want to buy the 25$ value one cause its best and i need it for rp crates
@night cloak Contact Google support for this as to why the payment method has been declined.
Wont that take likr months
The #### is wrong with this game first someone with vector kills me with the half magazine while i was hidden in a rock and then im aiming in the head and 0 shots in the head fix your game
Google support is comparably faster than PUBG MOBILE support. So, @night cloak, No it will not take very long.
Hello, @blissful leaf!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@daring patio its already known 😒
Okay?
@blazing saddle one more question please
Feel free to ask, @misty tendon
If i send the video and all i have about my account the hacker can save those proofs or not ?!
Yes, the more evidence and proofs you give the better, @misty tendon
I just bought it bought 30 crates got silver 30 times never again i spend on pubg
I mean the hacker can save my proofs .. this is a big problem therefore he can proof that the account belongs to him not me !! @blazing saddle
@misty tendon If you are providing proofs to the customer support , it cant be accessed from elsewhere afaik.
What is the support channel ?!
But he access into my account .. he cant save any proof and he cant take the video right ? @blazing saddle
@misty tendon It is very unlikely, and if you have already requested to revoke access, the hacker will lose access to your accoumt as soon as the request is approved.
This is what I suggest, start a conversation, request revoking access, give necessary proofs by sending links (image link/video link) of evidence.
Once you get a response/confirmation, just click the new conversation button so the previous ticket does not show.
Revoke access in the support doesnt found you means account was hacked and i make this as soon as possible and i give all the proofs and i hope the custmor support help me
All the best, @misty tendon. I hope your issue gets solved as soon as possible.
@solemn magnet beta program is currently off now
It will be available in near future!
@blazing saddle thanks for your help bro 😍
It might show u connection problem as beta servers will be down
Oh ok
Wait so the beta is like a constantly updated game?
U dont have to dowload different app every time a beta comes out
This guy's useing hack please check and ban this account immediately
Hello, @willow carbon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Game has become so laggy from evening. I have good 60mbps connection. Still am getting 900ms ping in asia. Normally it is 80ms 😭
@vernal flume Try clearing the game cache from device settings and redownload resources.
If this does not help, try clicking the repair client option at the login screen.
Thankyou. Will check
HI
hi guys i got ban and i join from phone and i don't have a hacker why ?
Its harry potter @glossy gulch
I've used gfx and I didn't get banned so it is worth a shot
@glossy gulch dont worry they dont get ban pubg its sleep
Hello I need help I registered for the pubg mobile compitition yet I got no email reply from them why pls help
im texting pubg staf right know and sending the vidio
and i will make an complaint
for the pubg moderators here
spend 500 $ on this game
Who is the pubgmobile staff I need to make my complaint
I filed a criminal complaint at Pubg Mobile before they banned me 10 minutes later, when I came back to my account before constantly asking for email and support. I was banned for 10 years, but I want the information and support provided by turkey interest in me, I applied to the court to ban the game
I got it in my UC account, I banned it unfairly, and they tricked me into getting my money.
XABAT BOZDEMİR
Account ID: 5106892519
Fix the scarf because now you can’t mix it with any other clothes
PUBGMOBILE_CS@tencentgames.com
pm them @dusky wadi
@glossy gulch is that the pubg mobile costumer service
yeap they are the real adm in this game
@glossy gulch do you know the one I can talk to about my registration problem for the competition
ask @lime juniper
Error is there worker too
@serene prawn What exactly is your issue?
@void ermine Use the File Claim option if you feel the ban was unfair.
Send a screenshot so that we can maybe explain you what was the reason.
We can't "unban" you.
@grizzled raft Use of unauthorized third party apps such as GFX Tools is a bannable offence.
@glossy gulch Report hackers in game.
Support on the email address is discontinued, you'll waste your time emailing them.
@night cloak Well don't complain when you get the ban, then.
@loud helm For the PMCO? Make sure everything was in order, and if it you did, you should get the confirmation soon.
@dusky wadi Good luck with that?
@tranquil condor It's a known bug that's being worked on, upvote it in #555492558428700682.
@glossy sable
never get ban
never
same hacker killed me 2 times in 24 hours
u say we shoulld start using cheats to?
@glossy sable
You said it not him, no one responsible if you got ban
there was no one alive and I was in second place
@knotty charm olha o teu nome kk
And one more the Canvas Shoes (black), the socks came out the pants
hello guys i would ask about my account i got banned on monday 19/8/2019 and that’s my email (hydralnsrawy3@gmail.com) can i know the reason that i was banned for please ?
i need some help please i would appreciate your help
Please somebody help me with this. I am not getting time limited events. When I blindly touch on the screen it's stuck at loading page.
This too.
can we buy RP pass using paypal?
No PayPal showing
I don't think google support paypal @night cloak never tried actually
but PayPal allows to buy Google giftcard through paypal.com
so If we buy giftcard and then redeem code, is it possible?
Go to playstore then account then "payment method" then scroll down and tap more payments @night cloak
Then tap add more payments and find paypal
Nono dont tap "account"
Alternatively you can also Purchase from midasbuy.com website. I think it is also available there.
I bought RP Pass from my friend's mobile
but it's not showing that I got RP pass,
Was it midasbuy website?
Hello, @hearty olive!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @mellow sentinel. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
That might be connection issue @velvet vault.
@NF Gaming#6871 the UC coin is in place of the silver coin ie the clothing is worth 600 silver coins to get the suit permanently compared to the other clothes it seems to be reversed
Hackers are getting banned occasionally with the release of fair play and Ban notice. It takes time but they do ban hackers @glossy gulch.
@night cloak it's not a connection issues because me and my brother are playing on the same connection and he gets it. This started yesterday. Tried repair but didn't work
Maybe switching to cellular data from Wi-Fi will work.
Hello
Let me try
where can i report a clan copying our clan name
Where can i get help i want those items
plz helpz
@solemn yacht lol change your clan name...
no its a offical clan and copy righted
Okay I understand I don't know how to help and I don't think you are able to report that.
@solemn yacht That is the most stupidest thing I've ever heard, did you literally file a patent for the name? Did PUGM actaully let you patent that, because technically PUBGM owns that clan name 
🙀
How does actually the anticheat for pubgm work? Is it similar to the BattleEye AntiCheat?
School to mission doesn't give it 😵 😭
Man being stuck in diamond 1 two weeks already
Hlo pubg some one hacked mine account plz help me to get it back i spent alots of money on my that account
Please read this channel's pinned messages for further information, @waxen plover:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
My pubg id is 5150264063 plz check i was using iphone 7 plus before and after that iphone xr u can see now which device is used by that account
Is it hacked through social media account @waxen plover?
Check out pinned message of the channel.
From where i can check bro
Read the message from machete 2.0
@night cloak a read that bro but where is channel name like where i can find that
Coz i have ios device
Click on 3 dots at top right corner .
Tap on pinned message and check out 3rd message.
@night cloak he said click on channel name for ios
Hlo plz pubg u can do everything on game i can give all the proofs for my account
This was mine account u can see that person changed the name also of my account
Um my graphics take littarsly 3 mins to load in and I got killed because I couodnt se anything
This I repetitive
Is
We cannot help you regarding to that.It is your own responsibility to protect your social media account. Please contact facebook support instead @waxen plover. Or you can't try contacting customer service in game.
Go to settings then go to scope there you'll find quick scope turn it on
😂 😂
@night cloak the events issue seems to be of my network provider. Their DNS server isn't loading pubgmobile website as well.
So will there be an issue if I change the DNS server of my WiFi to an open DNS and play? I did it through selecting static IP and gave Google's open DNS.
Can anyone clarify? Will the game ban me?
Game sound is reduced when discord app is open any one can help
Why school RP mission doesn't complete ?
I want to get hacker id banned. But in game reporting doesn't work.
@NaughtyIndià#0997 it does. But it requires multiple reports
@errant ginkgo it doesn't just once is enough, it's just the dev itself slow on doing it
@velvet vault Using custom DNS as an alternative to VPN is strictly not recommended, but you can use Open DNS or Google DNS
@glossy sable Hey. Sorry to tag you but I tried client repair and screen is still not showing properly
You can do it @velvet vault.
how does the pmco fall split qualifiers work? is it crew challenge like spring split?
Rules say "online qualifier tournament" but idk what thats supposed to mean
i never tried nd logged in to pubg Vietnam version bt suddenly from last night my id shows that my id is not for global version it is only for vietnam
My id is 5167926149
"Challenge has been stopped due to tier requirement not met" >> Why this error is showing?
Hie! I have to unlink my Gmail and Facebook account from pubg and link it to a different Facebook account , how can I do that?
Hello
I am getting team up wishing coupons in flip event and I have total of 41 coupons. But no option to use it as teamup event has ended. Please help
@blazing saddle
My pubg account was hacked through FB and the hacker linked his Gmail so it's getting logged in by Gmail and fb both so can pubg support help me get rid of the hackers Gmail at least? I still have access to my Facebook. @blazing saddle
Just wait for event to go live, @vernal flume
@earnest crescent Change facebook password immediately.
Contact ingame customer support to revoke access to gmail with sufficient evidence to prove that the account is yours.
@blazing saddle Facebook is secured, but the hacker has attached his Gmail, and in-game support doesn't reply
@earnest crescent Just start a conversation and type 'revoke access'. They will contact you soon asking for evidence.
You should have proper evidence like -
• Exact date of account creation.
• Transaction history and receipts
• Other necessary information
Umm okay @blazing saddle I will give it a shot, date of creation might be tough but I have Google receipt of all my purchases, so I guess that might be enough?
"Challenge has been stopped due to tier requirement not met" >> Why this error is showing?
@night cloak It is being faced by everyone, it does not cause any kind of inconvenience during gameplay. It is just a popup which should be patched out soon.
okay thanks @blazing saddle
@earnest crescent Provide all necessary information which the customer support asks you for. The ones are mentioned are a few of which are necessary so it's better you look for the proofs and be ready beforehand
@blazing saddle okay thanks will look it over
How to submit bug report channel is read only?
@tulip timber read its pinned messages
Is there any way to buy pubg uc using PayPal?
Heya?
There is a website seagm, not sure if it’s authorized
as far as I know only midasbuy works, might be wrong tho
@exotic bluff Seagm is not officially authorised.
You can use Midasbuy.
Midasbuy doesn’t have PayPal support though
@blazing saddle @atomic coral Is there any way I can buy uc using paypal?
The Ghost Scarf has a bug ..whenever you put it on ,it removes your shirt
@night cloak I think the bug is already reported. Go to #555492558428700682 and find the bug report and give 👍
Thanks
We need a moderator in general chat immediately
Lol.. everyone been there earn 40 points in 5 match and lose in a single game 😂
Clean cashe and restart the downloads
i registered on pmco fall split yesterday evening , i haven't received any mail yet , why?
please help !
its been like 12 hours+ , still no confirmation mail .
please help
mic is on but friends can't hear
@night cloak Are you using an Android device?
@opaque dawn Tell your friends to restart the game.
Make sure you have Microphone permissions enabled in the device settings.
Guys does anyone know if there will be an Australian server in PUBGM added anytime soon?
@barren otter keep an eye on their Twitter, events news and/or on the #news, any news related to the game will be available there
@warm grotto That is PUBG support not PUBGM.
You will be able to log in after 4 minutes.
@blazing saddle yepp
@night cloak
This drive contains ingame files of all three maps :
•Miramar - map_desert
•Sanhok - map_savagemain
•Vikendi - map_dihorotok
https://drive.google.com/folderview?id=1-3NKxcGAKXGEy_YmpKBkbJfNcs_dGgQa
Guide to manually place the file(s)
Step - 1 : Download the file(s).
Step - 2 : Go to Internal Storage -> Android -> Data -> com.tencent.ig -> files -> UE4Game -> ShadowTrackerExtra -> ShadowTrackerExtra -> Saved -> Paks
Step - 3 : Paste the file(s).
Step - 4 : Restart device and enjoy the maps.
Note : This solution is only for Android mobile users.
! Rank
@upbeat gyro go to #481204134859505684
Is there a recent issue where players in sniper training die to the zone?
I was on the plane and players kept dying
@desert wraith Lots of people are racking up matches for some of the new achievement rewards by jumping out of the plane into the blue. Zombie modes are being hammered so people can get the M24 skin.
Ummmm WTF
What the hell is going on in pubg
What the glitch😡😡😡
After revived no button is worked,no taking health and no taking gun only walk,, please solve this glitch..
Hello, @limpid ruin!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@round spear Report ingame or to the ingame customer support. We don't deal with hacker reports here.
i have glitch While driving Buggy,Bike,
While filling the PMCO fall split form, the discord ID which I have to fill. Is that I need to get by getting into developer mode?? Or just simply that 4 digit number ???
Toroid. Explain to this guy why VPN an GFX tool is Risky can could lead to a ban?
@orchid trail
@still notch done in #pubg-mobile.
Thanks.
Hello, @rapid osprey!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
what I'm talking about and What they respond..🙄
If I change my country/region is it gonna do something?
@rapid osprey We are in no way related to the ingame customer support, so do not expect answers about responses from the customer support.
I changed my country/region to india, is it gonna affect me with something other than the india independence event?
@upper ocean It will show you events and offers from the Indian region.
But it wont matter unless you are on an Indian network, @upper ocean
So if im from europe, im ok?
Yeah its fine.
@upper ocean Check the events tab if it shows any events from India?
😂 😂 then Why This PUBG MObile support here??Even In .In-game , we won't get answer,And even here They why You calL PuBG Support,And why this channel?
Yeah, thats why I changed it
@rapid osprey To provide technical support about client sided issues. We are not responsible for what answers the ingame support gives you.
Thanks for the help @blazing saddle
Then what abot this??even This Also Should be reported in Ingame?
I update my emilator now its not working ıs there any wany downgrade the versıon ?
@rapid osprey Bugs are not client sided issues. It should be reported in game or in #555492558428700682 channel.
how i can assigne ?
@night cloak Go to #613267301243944960 and react E in the Emulator section and get the Emulator role to access related channels. You can ask this in #emulator-support after you assign yourself the role.
Ive been trying it to accept for 3 days now. It keeps saying my pic is to big when it isn't
My quest id is not opening please help
@limpid ruin I know the fix for that bug
What is the best phone to play Pubg In HDR+Extreme Grpahics?
Your Pic Needs to be the exact size its showing u @final apex
256*256
Hello, do you know how I can disable drops in advanced room? I was thinking of creating a melee room or something like that but I'm not sure...
Do we have to put our real names in or just our usernames
^
Guys is there any way my friends can add their own friends in my room without having to give Id and password?
No
@limber owl No way, only the owner can
I that's horrible
I'm going on a spending strike until they add the function where friends can add their own from within a room.
@final apex Ive been trying it to accept for 3 days now. It keeps saying my pic is to big when it isn't
Are you sure? Look at the properties screen of the image you are uploading, be sure it's the right size.
@patent mantle My quest id is not opening please help
What do you mean by "Quest ID"?
@fringe needle Hello, do you know how I can disable drops in advanced room? I was thinking of creating a melee room or something like that but I'm not sure...
Very good idea, but unfortunately, no. We hosted an event here exactly like this, a melee tournament, but all you can do is to have someone spectating and disqualify anyone that takes the drop.
Be sure to announce to everyone that drops are not allowed.
@night cloak Do we have to put our real names in or just our usernames
Real names, as you can see it requires your name as written on ID, Driving license etc.
@idle shadow Same question, I suppose?
@limber owl Guys is there any way my friends can add their own friends in my room without having to give Id and password?
There's an "invite" button at the bottom of the room lobby screen.
@glossy sablety

@glossy sable What a pity... thanks anyway for your answer ❤️
A pity it is...
You're welcome! 
@fringe needle
Nice pfp btw
🤗❤️
Ihave a gaming channel did any one support me ineed subscribers support
No advertising, @signal basin.
He is a hacker plzz ban him and her team mate too
Hello, @half isle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Get rid of hackers!!!!
You guys love hackers over ordinary players
I might as well hack myself if nothing is going to happen
Sure, go on, @velvet bone.
Don't complain if you get banned afterwards.
Any admin here? Just want to ask regarding the PMCO registration
Any questions?
About the PMCO Qualifiers, Aug 26-Aug 29 for SEA Wildward
no explanations regarding it, like what kind of qualifiers we need to play? classic? or they will make a room or what?
Do you have to do crew challenge to play PMCO? It's not in the requirements but for some reason a bunch of people are saying to you have to do it
Hello, @tepid stratus!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Hiiii
Hello, @signal basin!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Hello, @solemn basin!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@storm flume go nd check conquer list once
Even pubg knows they are hacket
They are not getting baned
Stay with ur game
This is my profile playing for season 2
In every single match getting hackers
You do realize you were talking to a bot, right.
@solemn basin Report the hackers in-game, complaining here won't change anything.
I already did no use
About the PMCO Qualifiers, Aug 26-Aug 29 for SEA Wildward
no explanations regarding it, like what kind of qualifiers we need to play? classic? or they will make a room or what?
I know his bot
Because You Guys Alaways Give Scarl, gun Screen But After season 2 You Guys Don't gave any kind Of M416 screen On Royal Pass.. You Guys Give Slr Screen 2time, give scarl screen 100000 times then why you guys don't add any kind of M416 Screen on 1000times..Also we have don't enough luck to get a m416 screen on Any In game Crate.. Also You Guys On Give Orange Rugged Kar98-k screen Because You Guys Alaways Give Scarl, gun Screen But After season 2 You Guys Don't gave any kind Of M416 screen On Royal Pass.. You Guys Give Slr Screen 2time, give scarl screen 100000 times then why you guys don't add any kind of M416 Screen on 1000times..Also we have don't enough luck to get a m416 screen on Any In game Crate.. Also You Guys On Give Orange Rugged Kar98-k screen on offer jone for permanent.. Then why M416 is your business.. If You Make A M416 screen that costs 10000uc after making when you sell it 300 uc for every player and charge each person and 1lkh people buy it then how much profit You Earn.. Yet you guys don't give any kind of permanent m416 gun screen why.. Pls add a legendary m416 screen on season 9 Royal pass.. If you don't added it many player left to play also I because I don't want any more scrl screen.. you guys alos stop lucky drop m416 screen once I saw but then I don't have enough uc to purchase the screen but now you guys fully stop to give It.. Sadly Told Pubg Cheted with us.. M416 is a usefull gun no1 but sadly I don't have any good screen.. Because You Guys Never give it.. offer jone for permanent.. Then why M416 is your business.. If You Make A M416 screen that costs 10000uc after making when you sell it 300 uc for every player and charge each person and 1lkh people buy it then how much profit You Earn.. Yet you guys don't give any kind of permanent m416 gun screen why.. Pls add a legendary m416 screen on season 9 Royal pass.. If you don't added it many player left to play also I because I don't want any more scrl screen..
We do not deal with hacker reports here. Kindly report ingame, @solemn basin
@sudden pond If you have issues with the game contact ingame customer support.
You can contact the customer service via the game settings, @sudden pond. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
I tired bro seriously
sad no one answer our questions regarding pubgm
@solemn basin So do you think reporting here will help in any way?
@clear tapir What is the issue?
@sudden pond if you talking about gun skin
they add it must on create so enforce you to spend money
rare i have not see any other gun skin for m416 on royal pass expect for season 2
Teamup+ hacking his playing
@blazing saddle
Pubg Don't Added M416 Screen On Royal Pass..
Take discussions to #pubg-mobile or #chat.
@sudden pond You can send your complaints to the ingame customer support. Your feedback is very important to them.
@vagrant onyx
Yes yes But Why?? Then
Also Stop To give any other gun screen.. Without silver..
@solemn basin This is the last warning. Please do not bring the same issue here again and again. We do not deal with hacker reports in any way.
@solemn basin
Yes Right
It's pubgm support, not pubgm ban hackers, @solemn basin.
We provide technical assistance about client sided issues. Hacker reports, feedback and other server sided issues can be taken to ingame customer support.
@glossy sable I'm not saying go nd banned him
That's precisely what you were saying minutes ago.
Go to #chat or #pubg-mobile if you want to discuss.
Further cluttering here will lead to a mute.
just mute him please, so we can talk about pubgm support
Muted.
@blazing saddle regarding the PMCO Qualifiers, SEA Wildcards Aug 26-Aug 29
Do we need to enter any room for qualifier? Crew Challenge? Classic Games? What Map? Any point system?
Classic matches are counted.
They did not indicate any of those, its just they said play Aug 26-Aug 29 12 matches and The best 4 games out of 12 matches will be used to determine the qualification ranks
Please help me I am I unable to login to my account
The point system they give are only applicable for finals and not qualifiers, so how do we determine the "Best 4 Games out of 12 matches?"
They will determine the 4 best.
Any criteria?
Send a screenshot, @weary tinsel.
@clear tapir Ratings, so kills, survival, overall gameplay actually
Just as usual.
@hexed mortar Can you elaborate the problem?
it keeps moving to the left side by it own
I tried logging in using both Facebook and Google play games but it says network problem please try again.
If I not able to login today I will loose my achievement of continuous login for 60 days just 4 days before completing my achievement
@hexed mortar It probably looks like a hardware problem.
Can you test the device gyroscope by use the app Gyroscope Test ?
i did bro,its perfectly fine
@blazing saddle it didn't work . I tried 4 times still it shows not downloaded
@blazing saddle please help me
@night cloak Can you send me a screenshot of the Pak folder?
Oky
@weary tinsel Keep trying after you switch to a better network. Maybe the server traffic is high.
@hexed mortar Go to device settings and clear ingame cache.
Then open game redownload resources and try again.
Unable to login into my account. It's showing, " Network error, please check your network settings again" and it's giving a CD time of 4 mins.
I am having 19 MBPS speed.
Same problem @torpid raft I am facing too
i delete the game and redownloaded it but it didnt made any difference
Please help @blazing saddle
@night cloak Does it show sanhok map ingame?
phannn di sirri
But now it's showing downloading error
My team is having trouble signing up for PMCO fall split. After we filled all information out and click submit, nothing g happens and we are just stuck on the same page. HELP!
We are team HQA, NA Final team. Please help
Maybe u gave me the older files not sure just saying
@night cloak Oh sorry, wait let me update the files, my bad. Just delete the file you pasted.
I already deleted them
Bhai, am unable to login into the game
Inspite of having 10 MBPS speed, am having login error, like whats going on?
@torpid raftall u have to is . When it shows error
U just turn off ur data then turn on it
I did do so
I am doing the same . It works
I even tried switching networks
@torpid raft Keep trying multiple times or login at some other time.
I am getting a CD time of 4 mins, I cannot try multiple times
@night cloak Sorry for the delay, just be patient as I am uploading the map files.
@blazing saddle yara kia karu?
@blazing saddleoky .
Anyone having Trouble with PMCO registration?
@sly trellis no but i hope you problem gets sorted
Like come on.. we filled all into, click submit, nothing happens. Tried on our laptop, iPad, phones
cuz im stuck here wth my one...
We can almost guarantee NA Finals yet we can’t even register WTF
hmmm...
What device do you have and since when are you facing the issue? @hexed mortar
@blazing saddle after ive updated my phone,meizu pro 6 plus
Game sound is reduced when discord app is open any one can help
@hexed mortar Maybe it is related to the software update?
If you think it is a bug ingame kindly report it ingame or in #555492558428700682 channel.
ty @blazing saddle
Still facing the same thing, network error and login failed. Please help.
@night cloak I uploaded the sanhok map, can you try it?
@torpid raft Login at some other time, maybe the server is overloaded?
@toxic phoenix yes as discord reduces the ingame sound for better audability of calls
But game sound becomes so low
When registering for the regional thing we are supposed to get an email right? How long would it take?
@blazing saddle I already have that one
@night cloak Umm okay.. Uploading vikendi map.
@night cloak does sanhok map work perfectly?
Hi,
I have noticed that you have been handing out multiple skins without much diversity.And a bunch of players would like a m416 one. Ever since s2 your have been repeating a few from now and then like the scar and slr.I want to suggest more m416 skins for uc in the shop since this weapon is every newbies favorite.And make left'd out m416 players like me happy. I would like to request a m416 skin for a season 9 royal pass reward.
Kind regards,
ChatterjeeHunts.
Pls Mod Foroward The Message To Support area.. Pls Help
@blazing saddle Why is the PUBGM fall split registration not working
I am trying to register and when i click the submit button nothing happens
@blazing saddlepls help
@sudden pond Kindly send the feedback ingame.
Already Send.. Pls You Also Foroward It.. Pls
@blazing saddle ??
When tire protection will be released again?
@blazing saddleyess

Please send me the details of pmco 2019
@rigid drum either hacks, bugs or issue with internet
Why is the PUBGM fall split registration not working
I am trying to register and when i click the submit button nothing happens
Guys, about PMCO rules it was written that you need to have at least 3 members from the regional South America. Can you tell me if you have a Pubg Vietnam account you can sign up with us? Since the game stops
I am facing this issue. My internet is working fine. Pls fix PUBG servers
What is this ? it is showing me when im starting a match
@hollow tulip i beleive no as it is a completely different version with seprate database
@rapid sphinx Try switching to a different internet. Maybe your mobile data from WiFi. Or vice versa.
@night cloak i beleive it is a bug i myself have not registered for a challenge and keep getting this notification
@spring void Thanks
Room Match free Pro players like physco will be there match start sharp at 9.25
Id-7838049
Password-123
Is anybody got problem during pmco registration?? I haven't got any new mails and ingame schedule untill now since i registered on 14 th august .. although i contacted via mail to them ... no any actions untill now .. 😰 😰 😰
I registered in the pmco... How can I see my team page....?
@unique steeple you should get an email
@shadow skysame here mate
I havent. Till now
@spring voidI didn't got any
Hmmm you can mention any active moderator or contributor to help you as i dont have much info on pmco
Dont tag community members
Whom to contact
Room Match free Pro players like physco will be there match start sharp at 9.25
Id-7838049
Password-123
@rare scaffold can you please help these two guys regarding pmco, sorry for ping
What
Is
This
I havent got any mails and in game schedule untill now as i registered on 14th august... @rare scaffold
@spring void don't worry about the ping...but...the thing is that I don't have much knowledge about the in game things mostly about Emulator things...but I will try my best
It said you registered successfully
@unique steeple well then you are good to go
This guys useing third party software please immediately ban
@unique steeple also, check your spam in your email
why is this happening
@rare scaffold I checked
@shadow sky you also check your spam
and its stucked at 98%
@willow carbon we cant ban anyone ingame you can report ingame
@mental cedar tick do not show this again and start game
O checked it already .. nothing ..
Hello, @mental cedar!
To obtain access to PUBG MOBILE emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #613267301243944960.
@rare scaffold i will try
@rare scaffold how to know if someone whom I reported got banned?
All of my achievements are stuck .. what do I do?
Where I can see my team's page..
now its stuck on 96%
@rapid sphinx check their profile, their rank may have got reset
Hello, @mental cedar!
To obtain access to PUBG MOBILE emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #613267301243944960.
@unique steeple where are you from?
its still stuck ?
@mental cedar get yourself Emulator role and come to #emulator-support
Bruh, wait a min
how
@rare scaffold seattle
Hmm
Please refer to FAQ 2.9 in #481198147478224896 for further information, @karmic sandal. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
How does aim assist connects connects with gyroscope?
Hello dear personel
My account was unfairly banned a few days ago
When I switched from wi-fi to mobile data, I got a data exchange error and threw it out of the game
When I logged in I saw that I ate for 10 years.
I didn't use cheating.
I want my account opened
Nick Name = メ『Dean』
İD = 5168699033
customer service automatically sends messages, did not help at all
I came here as a last resort, help me.
@rare scaffold
@night cloak Hey, sorry for the delay, my internet connection is kinda slow but I'm done uploading the vikendi map. Can you try it and let me know?
@karmic sandal Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
More hack in emulator pls do somthing
Hello, @royal kindle!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
You can get banned because of that, @primal garden.
Report hehehe in emulator all player using esp &aimbot fly fast move magic bullet