#questions
1 messages · Page 556 of 1
Admin here to help
Hello, @echo anchor!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
It is most likely related with your internet connection or your friend’s if you are following one of them, @lunar spade.
Please upgrade your internet, @pulsar adder.
@topaz crane If you're on Android you can activate show touches in developer options and record your gameplay. Might show if there's a screen touch causing you to look down. If you use a claw set-up then you'll find that one touch controlling the camera will disable the previous one so you might actually be dragging from a digit you don't think should be in control.
Might be none of this, but worth a look perhaps.
You can report them in-game, @night cloak.
Is this where I can ask about something game releated?
Yes, @fleet flint.
@bold siren I have a video. I can't send it here
@bold siren
Okay... I’ve been wondering about the Achievements. My achievements got stuck on the rank IV. While other players are already wearing outfits that are rewards from the rank V of the specific Achievements. What happened? It’s like their progress was counted before the update and mine did not.
Why Pubg mobile + emulater not banned cheater in game i have proof one streamer using hacks in steam aim bot + esp he still using account 5month more but no ban why only vpn users ban
An example of said outfit that is a reward from the achievent is the Beastial Instict Set.
Hello, @echo anchor!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Awesome Fix :) I win the match with my duo
I have a 100+ mbps download fym upgrade my internet
when i won the match i didn't get the notice that ivñ won lmao
Did you check your career result, @rough sleet?
@candid finch It's an achievement for consecutive days. If your current streak is fewer than 30 but you reached that previous level it won't go up until you get to day 31. If you've had 60 days in a row before then you might have been screwed. Saying the game is trash probably not the best way to get help from support (I'm just a channel member btw, not any kind of mod or support)
@gloomy olive is that answer for my question?
I try to play with my friend who is high level but i cant queue. It says guest account below thirty cant join. But i am not on a guest account
Yes, I get to win and they gave me the points
but it is still something that did not happen before and is uncomfortable
@bold siren
Wasn't aimed at you @fleet flint but appears to be the same thing. I'm not sure why any progress would have been lost but as I said before I have no affiliation with the game or even the Discord support so that's the best I can offer.
Make sure that your internet connection is stable, @rough sleet.
Is your level below 30, @lost kite?
This is an example where the progress before the update was not counted. I will also add that I am a player since season 1, have maxed all RP throughout the season, all ACE from season 1-7 and now conqueror. I feel betrayed when they didnt include my progress back then😭
it is, in fact I hire more megabytes and usually it goes to 80 ping
also in different pages I see that this has happened to people, even Youtubers and it only happens since the last update @bold siren
Check this out, @night cloak:
https://discordapp.com/channels/393088095840370689/481200416349224980/607056703401492490
As you can see, it stopped at 500 which is the max at rank IV
Did it really stop, @fleet flint? The game decided to reset it to 500 for everyone and you'll be able to start from 500.
Yes but i am not on guest account
@bold siren no my point is, why do I have to start at 500 while the other gamers already accomplished it because their progress before the update was counted. It’s kinda unfair on my point of view.
I recommend you to get the level 30 or above, @lost kite.
I am not really sure about that, @fleet flint.
They are already wearing the Beastial Instict set which is 60 consecutive days Achievement. While mine is at 30 days BUT it was reset so I had to start at day 1 and log in consecutively from there
My game keeps on disconnecting and it won't connect again till I close and open it again, any suggestions?
I want my Beastial Instict set 😭😭😭
@round spear try using DNS Changer
Constantly getting loading screen during game..Tried re-installing
@fleet flint hes right some people also have got the log in 60days consecutively achievement which its impossible if you think that people like me got stuck at 30 and that 60 days haven't passed since that update
and ping is 60
is there something wrong with points again? I ranked 10 with 5 kills in Diamond tier and I got only +9 wth
So with pubg mobile if I am in a discord chat I can’t drive cars (IPhone 7) any way to fix?
Please read this channel's pinned messages for further information, @dense flame:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Hack pls report pubg
this server is totally useless idek why they make it when they can't even help. Smh
Again and again I get matches up in between the infection and tdm mode
Pls watch hacks
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Rank match hack
Please be advised that we are just volunteers here, @night cloak. However, the points also depends on the survival, damage, healing and so more.
Thanks
Do you keep these forever?
@night cloak dude this only comunity server thers no official staff from dev dont expect more
@bold siren LOOL yea like I don't even know about that the points depends on the survival, damage, healing and so more, right?! I am Ace from Season 3 been close to conq too. So I kind of know how much points I used to get when I hit top 10 in DIAMOND tier
There's new bug too. My loading screen stuck for more than 2 minutes and when I stay on loading screen it kicks me out to lobby
@gloomy olive game is trash and theres like 20 other people that agrees with me...
This guy is on top 100 Asia he's on #2 right now and he uses hacks and sells hack why he never got banned?
Hey in Log in consecutively 60 days missions, my logins are shown 30 and its not going up every time i login
Coming top 4 with 4 kills in solo and getting 10 points in crown 5
Great work😊
Then just now I was throwing 4 smokes 2 nades...all got empty from my list but they didn't go anywhere 😊there was no smoke when I threw them 😊 40ms ping 😊 hats off to this game
Pubg will never see the people in top rankings..even the new crew challenge winners were hacking and their statue is there at spawn island..hackers are getting appreciated and we're suffering..and this discord.. why theresno official here to solve the issue but some amateur guys.
Who created this discord..I have a freaking issue in my account since season 5..pisseddd complaining about it here and there and not getting any solution
This support channel is useless.. support word is used for a reason not for the sake of formality. People here should contact pubg devs to have a proper team backedup for unknown solutions
😂 😂
LOLOL that was nice bro i for real agree with you @cosmic gazelle they can't even do anything i joined this discord server because it was showing as support but I never felt satisfied with their answer. This is so dumb to give name of "pubgm support" when they can't even help
Yeah..
hi, a nightmare happened since a hour when i entered to check my account, i found that i lost all my premium and classic coupons, and my region is locked to 60 days instead of 30 days, how it's possible??!!
@candid finch I've seen more than 20. Nobody is twisting your arm to play. I offered a possible reason for your problem - what you do with that information is up to you.
😂
Can you complete previous week missions? I have the Royale pass.
Yes
Fix your game tencent
Games unplayable, I’m constantly shot through walls, killed by conqueror hackers, or cheated out of wins by people who abuse hacks and exploits
Pubg is worse than c ops now
Somebody can explain me wtf is happening
Games unplayable idiot
I see
@gloomy olive yea true i guess.. games just a filler till something better comes out
when the pubg update will be required to play the game ? "date" ?
What?
@cosmic gazelle congrats on reaching top 5 and with 10 points.
Great work
You actually triggered the bug for smokes and grenades not being visible not even their effect and no sound, 40ms = nice pings, hats off to your death
Yes probably they wont see the top players and who cares about crew challenges, at least someone is appreciated.
Why is there no official? : Beats me
People here or say staff of discord can only help with basic issues and do their best at it, and if you have so much problem with "aMaTuReS" why you come here bragging about it, why not just reach out to in-game support when the issue is in-game. And GGs on season 5 problems. Everyone is having problems.
And if you aren't satisfied with the support here why ask everytime, when you know your issue won't be fixed by us!?
Yes that's a good idea to get some devs here, why don't you tell them about this yourself.
@night cloak hahahah nice, if we can't do anything why do you ask us, doors are always open ya know 🏃 🚪 👈
I'm experiencing that issue
Its random, mostly happens in gun fights or when you're doing too much the aim suddenly flicks to somewhere else.
Always ruin important moments, sometimes it happens often to a point where you can't play at all with the aim flicking in the air
This bug was reported before
I just need some assistance on what could've caused it and try to avoid doing so until pubg fix it, please it's annoying.
Why doesn’t tier protection work?
@glossy gulch You've to login consecutively for 60 days. Means, login 60 days without missing a single day. And the other achievement is about the total days you played the game.
@plush oasis It works only the first 5 times and only with friends.
@alpine arrow It was fixed a really long time ago. And like majority of the people we're facing. Are you still facing it? Can you provide a short screen recording video?
@opaque parrot Due to leader's inactivity, the game transferred leadership to the most active member of the clan.
Does looking around feel sluggish to anyone since the recent update? I just tried to play and can't deal with that.
@stable hearth The recent update actually made the game smoother for majority of the people. Are you facing it all the time since the update?
The game does look like its running more smoothly actually, it's more like the response time is off by a bit. I'm not sure if it was just lag, but I was on my normal network which gets 30-40 ping avg, with no other traffic but me. It's worth mentioning it was in arcade mode. I've had ping issues before, but they manifested in my game freezing every 10 or so seconds, then catching up again.
I'll give classic a try and see how it feels
oh actually let me ask here. Hii I opened pubg and i was logged out of it and it said authorization revoked.
what does this mean?
yo the emulator is filled with hackers LMFAO
Send a screenshot, @ancient robin.
What's your login method?
well when i first signed up, i connected it with fb
and the screenshot is just gonna be like me logged out of it and it saying "authorization revoked" lol
im playing as guest rn
but ill send it later
How long will the tier protection event last?
never
that's specific but aight
This game makes my phone lag now wtf
Why My login consecutively stuck at 35 days?
Hi. Is anyone here to help me out for my account...
I need someone authentic here...
Is this official pubg mobile support???
I want to scure my account. I am here to seek some help and privacy this happened to me like 3 times in last 24 hours.
I want to remove all other login devices....
My account has been hacked....
It's someone else that logged into your account
You need to change the password of all accounts linked with it
Maybe someone got access to your Twitter/Facebook or Google play account
I already changed my Facebook password but i think before that they reached to my pubg account...
My account is linked to my Facebook account.
@ancient robin Did you mistakenly revoke the access from Facebook? It also can happen when somebody else play on your account and get a lot of information including your UC purchase information.
@desert wraith Just a few days.
@toxic lichen You can change region in only certain countries. And there is a 60 days cooldown.
@night cloak If it's stuck at 35 for more than 48 hours, it simply means the game didn't find you logging in game on 36th day.
How to fix that ? @night cloak
i need help .. can any admins come to my dm plz
@main sable This is not pubg mobile official support, it's a community server. And according to your screenshot someone is trying to logging in to your account by the linked methods you added. Simple change password and add a 2FA verification system in your linked social medias and hopefully they cannot login to your account anymore.
@night cloak It is restarted again, unfortunately, which means it will start counting from 0.
@west light Can you give us a hint of the help you require?
i got problem while registering in pmco
Need help guys. I got banned for 10 years for no reason how am I suppose to contact with the pubgm?
@night cloak how can i reach to official support. I never login to anyother device, a day ago i get notify from fb that your account has been opened on other device i changed my password as fast as i can but in last 24 hours i am seeing this notifications again and again. I already using 2FA...
If you entered wrong information, or signed up twice or similar incidents, simply email either of these two address: pubgmobile@starladder.com | pubgmobile_esport@tencentgames.com.
i didn’t get any mail or message to confirmation my team in pmco ^
@night cloak thanks I want to remove all other login device..
Need help!
@west light Wait around 72 hours, it might take more time sometimes, if you still don't get any email. You cam inquire by contacting pubgmobile@starladder.com or pubgmobile_esport@tencentgames.com.
@main sable I see your Facebook account was compromised. Go to your Facebook settings > apps > pubgm > revoke access. Then open the game with a different linked method for next 24 hours. It might solve the issue.
@night cloak Aloha! How can I help you?
Please refer to FAQ 2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Here's the thing I got banned for 10 years without letting me know why n as far as I know I Havnt done anything in order to get ban
Read the bot, @night cloak.
k thx i’ll wait till it , but if i registered twice my team will not be conformed?@night cloak
@west light Less likely.
@night cloak I'll do as you said then come to you back....!! Thanks
I Havnt use any hack or third party app in order to play the game...... I just don't know why was I banned for ( didn't use hack)
I even wrote a msg to customer support but no reply at all
:( I did and It says that the conversation has been end/// with no reply from them//
@night cloak It's a misconception thinking that people gets banned only for cheating. People gets banned for violating the game's ToS. Please revise the ToS in here:
https://www.pubgmobile.com/terms.html and for further discussion, use #pubg-mobile.
@night cloak and what's the other way to login to my same id. I revoked at the moment.
@main sable The other login method you linked. You can use Facebook to login in again but I'd not recommend but it's your choice.
Should i wait for some days @night cloak and before login again if I change Facebook password again then connect to Pubg then this would be OK..??
@main sable Changing password now won't really make a difference but it's up to you.
@night cloak not RN but in next 24-48 hrs. Before login to Pubg. Does it work??
If its all up to me then there's no working solution of it.🤔
@main sable You have already changed password, as you've mentioned, so there's no need for it. Simply login to your account like you normally do and it won't cause any issue.
If you want me to break down on how these revoking gonna help, here's some info: Even tho you changed your password the other person still had a cookie to login, which means they were automatically logged into the game. But now, you've blocked the game from accessing your Facebook information by revoking. So, next time the person try to open the game, they'll see the same message you're seeing now. And they'll need to enter your current Facebook password to login, which you have already changed. Hope it is clear.
@night cloak Yes. Like crystal clear. Thanks for all your help for guiding me. Really appreciated....
Peace ✌🏼
You're welcome and good luck!
Thanks again👍🏼
@night cloak so I email pubg mobile about the ban that I wasn't suppose to get, they reply but not about the specific topic that I wanted to talk about but insited payment issue
my game is lagging after update
Hey
So I signed up for pmco 2019 it said register successfully and I got email too and then I register my friends team with his info because he could not sign up but it said register successfully but they did not get any mail from pubgm ? What should I do? Anyone help? Because when they try to re sign up they cannot sign up because it says it’s registered already plz help ! Ping me if you got an answer!
Kuch haker kam name mere pas hai or vifeo clipbhi hai kya aap ban kr sakte ho??
Can you report hackers. I have some names or video clips
^ help
Hello, @azure locust!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
My squad down in 1 sec by this hacker ban him
I have some video clips i can't send
So I signed up for pmco 2019 it said register successfully and I got email too and then I register my friends team with his info because he could not sign up but it said register successfully but they did not get any mail from pubgm ? What should I do? Anyone help? Because when they try to re sign up they cannot sign up because it says it’s registered already plz help ! Ping me if you got an answer!
How can i get to the bonus/discounted shop now?
So after the update i keep getting the "no response" and "req timed out" message even though my internet is fine. I can't go online now for more than 10 seconds without it saying those
I am from Bangladesh. Before the update the game used to stuck in cheaking for updates page. But after the update it has not been fixed. i have to use vpn for logging in. and it takes 10-15 mins when loging in with vpn
Rippubg
I need help regarding my account.
I linked 2 social medias, Google Play games and Facebook. Now my Facebook is hacked (Which I used to login on my iPhone) and can’t access it since Google Play Games isn’t a thing on iOS. How do I use my account on iOS now?
Through which site can I recharge UC?
midasbuy
Hello Devs please add new guns in air drops
There is a problem to connecting to internet
Anybody facing touch issues in the game?
Which new guns exactly @nocturne forum?
Are you on wifi or cellular network @lime coral?
@night cloak cellular network
Hmm strange.
Help me solve enemies ahead bug.
Is it working on another phones in your area @lime coral?
@night cloak yes
I have disabled notch for pubg app but it still shows notched display in game. It causes enemies ahead bug. 😐
Please read this channel's pinned messages for further information, @bleak furnace:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
It will be fixed soon.
Okay sir.
What is the problem exactly @lime coral?
@night cloak ping is good and it is showing no response from the server and match is also not starting properly
That might have caused due to traffic in the server.
Unfortunately you cannot. Please read pinned message of the channel for more information @night cloak.
We currently do not have any information regarding the issue. Please keep an eye on community channels for further information in the future @dire sapphire.
Hello, @azure locust!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
You can contact the department which manages esports event from the email shown in registration website @high socket.
Fix bugs
Through which site can I recharge UC?
www.midasbuy.com @dim swift.
Midasbuy is the official and most trusted entertainment top-up website worldwide. We provide PUBG Mobile, JOOX, Kingdom Craft, WeTV, top-up service and promotion. You can top up by familiar and convenient payments.
Thanks
Hello, @radiant yacht!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
At this cite UC is cheeper?
Same, but it's the only official one.
@night cloak then how am I supposed to open my account on IOS.. Please tell me there's a way..
Did you read the pinned message @night cloak?
Please fix the server issue
Yes.
I am facing the server timed out issue. My internet is working good and this is the only game where I am facing the issue. Please fix this
@night cloak is there any option to repair the account
You can use repair option at the login screen @lime coral.
@night cloak we hardly get 1 second to press that button
@night cloak another that may be problem in my account
I think it is server side issue for now.
You can keep logging in occasionally and see if it works.
@rapid sphinx You can log out from the settings screen.
Hey in Log in consecutively 60 days missions, my logins are shown 30 and its not going up every time i login
@night cloak cuz you have to login 60 days again from the first
Sorry I don't have information about that yet @lofty orbit.
Which gfx tool better
@night cloak plz check that sooon from yesterday its the same
@night cloak you can't post links here.
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly, .
@prvn#6574^
@radiant yacht don't use gfx will leead you to get banned
That might have caused due to traffic in the server. We hope it will be fixed soon @night cloak.
#questions help me
Pls ban this hackers
@night cloak go to ingame cs, if you have reported him your part is done
@glossy sable how do i log out? Pls tell me
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@spring void I Am done from My sight Pls Ban them
What is the total amount of UC one has to spend to get all prizes?
They will be banned eventually @night cloak
@storm flume hackers are using some special characters in their name so we are unable to search at add friends search
Hello guys can access Japan server do a while now on FPP after I reached platinum 1 and is my closest server with the best ping, I am frustrated by this, any reason @obsidian axle
@void yacht I am also frustrated with this it happened with me also
help me
Hello, @mossy pilot!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
It sucks doesn’t allow me to get in
@everyone
Go to #emulator-support @mossy pilot.
Please refer to message by machete 2.0 @mossy pilot.
Only server allowing me to access FPP solo is Middle East and takes forever
Hello, @mossy pilot!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Is it possible to send someone a bonus challenge voucher?
Hey PUBG officials please help me
@storm flume
@storm flume
Help
Really Even I need Help
WhAt help
@serene topaz notch problem also comes after0.14 update
My Login Reward is not available, the login days have stuck to 30 days and not increasing even after loging since 5 days
@naive mica 6310uc for each draw. Its a money heist, dont try to play
Mine same
Oof. That's a lot. Thanks, @fallen nova. I'll probably just use the UC I got from the RP but I surely won't spend any more.
@granite orchid you have to login in a row you missed one day so you are going to start from the first day while achievement still shows the highest count
lucky draws are usually rigged, if you wanna spend uc, go and directly buy clothes
no crates no nothing
@spring void This problem is not just faced by me but a lot of player around the globe many Youtubers have also addressed it on there video
@granite orchid
How do I sync the friends list? My FB friend says I'm on his list but he's not on mine.
Yes
O
@serene topaz got to #chat
What happened @serene topaz
You can chat in #chat @granite orchid @serene topaz
@viral patrol report ingame they will eventually be banned
they use old ui of tencent gaming buddy u should be disable that and they dont get ban
i report them but about 50 percent of players are use some cheats
@viral patrol yeah this game already broken
@viral patrol many tutorial how to cheat on youtube using 3rd tool from cheat maker and tencent/dev doesnt care event in the tool hv HWID changer so on many situation can bypass in game report
its impossible to play with emulaor server i played about 200 match and in every match 50 percent of players used some cheats
@viral patrol @spring abyss report them ingame crying here will not help as staff here is not affiliated with tencent
@spring void i report them in every match but i see them in other match and they dont get ban sir
hey guys i have an issue im trying to download pubg from tencent gaming emulator when its reaching the 100% its stuck and wont let the game start any help?
@noble zinc please go to #504819353049628683 and react with 🇪 then head to #emulator-support
@spring void but they are too many pubg staff need a stronger way to servive us from that noob hackers
@viral patrol they are dealing with them just report and they will get eventually banned
@spring void haha im not cryng dude this is the reality i know this only community server no staff or dev in here tencent patched vpn event trick but not patched this game from 3rd tool cheat/hacker event their anti cheat cant detect wallhack that sily
ok i hope this happen soon becuase i love pubgm gameplay and hackers destroy this game
@lofty orbit its bugged couse i login constant for 3-4 month without any gap
@spring abyss they did make their anticheat stronger there are very few hackers now in android
@spring voidin mobile servers maybe but in emulator servers u can see a child use some cheats in every match
I was in India for my holidays, and accidetally i changed my region for india. But i live in Russia and i want my region back please.(514041275)
Hackers are only using older TGB version which will soon be disabled and we will hopefully have a hackers free game @viral patrol @spring abyss
@simple vapor there is an option in basic sttings tto change region you can change it for every 60 days
@spring voidi sayed it many times they use old ui and must be disable that
@viral patrol it will be now please head to #pubg-mobile
ok thanks
No i am talking about new feature, in settings.
Which feature? @simple vapor
In the d
@simple vapor wait 29 days to change it
I need it back to Russia. I accidentally used it while i was at india.
Oh that's really bad
@spring void yeah from emu is not playable now many player using cheat with minimal wallhack to prevent detection. I suugest playing from mobile
Ok but please move to #pubg-mobile @spring abyss
They're actually helping when staff isn't active, not "mini modding", @night cloak.
@night cloak What exactly is your issue?
If you look closely, you'll see first 2 missions are about Legendary items, and 2 last are about Mythic.
So it's normal the counts are different.
Ignore second screenshot.
My merit Goes To 0 my friend Told Me To Knock him he Said If I revive him 3 time i will get a reward So i did knock them But my other friend Killed them with another grenade now my merit is 0 why?
@glossy sableyes
@midnight valve Your merit can't get to 0 in one match.
Send a screenshot.
I knocked 2 people
@night cloak So what's the issue?
What screenshot?
I can send u merit page screenshot. Wait
I see.
Jinxed ll is not completig but jinxed lll &lV completing
It means you had a Legendary item, and the count reset.
It still shows the same but it's counting from 0.
When is vector character and pirate theme coming?
@simple creek Character System update has been delayed to August 26th.
@midnight valve Send a full screenshot.
@night cloak Check again, because that's what I see.
@glossy sable why
I don't understand what's your issue then, @midnight valve.
You got reported and your merit decreased, that's all, now you're getting it back by playing.
@night cloak If it doesn't progress it means the count has been reset.
My friend is using location hack from many days but he is not getting ban why?
@glossy sable Thanks!
They will, in time.
You can also report them, @simple creek.
You're welcome, @night cloak.
I login everyday in pubg but why it is not counted? No matter how much I loging it is still stuck at 30 days!
You have to login consecutively, @shut flint.
It means you broke the streak at the 30th day and the count is now reset.
The counter shows the highest consecutive login. If you missed a login it resets but still shows the highest no.
Maybe keep logging in till the counter starts going up, @shut flint
Yeah.
Thank you!
Pubg What is this too only head is visible....
Guten, bin ich hier richtig wenn ich Hilfe bräuchte bitte weil ich eine frage für die PMCO Anmeldung habe?
Please do not use any other language aside from English in this channel, @stuck steppe. Refer to #482111832669159445 for language channels.
Hello, @dusty jay!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Report in game @mossy pilot.
reported but no ban
Cant login in game from bangladesh. Both emulator and mobile. Game stucks at cheaking for updates
so whats is these hackers in conquer
and goes for ever
@night cloak
We currently do not have any information about it. Please keep an eye on community channels for information in the future @dire sapphire.
@night cloak pubg not have good to remove hacker iwill challenge u ban that so i can play this game
Report them in game
so why make this channel remove the channel
This channel is intended for support purposes.
We are not devs, if you want to report a cheater do it in-game.
i was challenge Do anything show there ban
Read my message again.
Well when you can run 5x speed is that normal in game ?
Hello, @dusty jay!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@mossy pilot dud this game only bann GFX tools user ... Devs can't bann hacker because there legal ...🤣🤣🤣
@keen hornet AGREE 😂
Go to #pubg-mobile for conversations
Anyone know how long tier protection is on for please ?
Thank you
I need some help regarding the PMCO fall split registration any mods that can help me here?
Why I can’t access Jpn-kr server in FPP solo mode @obsidian axle it is my home server and is not possible at all after reaching platinum 1
Anyone mind to answer?
@keen hornet is there a time limit on it. It can’t be 5 matches as played more than that and it’s still on
hey so i have a few friends that i plan to join the PMCO with 1 lives in Thailand 2 in cambodia 1 in australia and 1 in afghanistan. are we Eligible to join
@rare scaffold
Umm help, i cant see the crew button on home screen
@proven viper the guy with the solution to your issue will come in contact with you ASAP
@formal locust Anyone know how long tier protection is on for please ?
If it's the even you're talking about, it triggers 5 times a day before disappearing to reappear the next day. The event lasts for the week-end.
@jovial wolf I need some help regarding the PMCO fall split registration any mods that can help me here?
Ask away?
@void yacht Why I can’t access Jpn-kr server in FPP solo mode @obsidian axle it is my home server and is not possible at all after reaching platinum 1
What do you mean by "you can't join"? Also, do not mention admins, and that's not even the right one.
@gloomy tapir Umm help, i cant see the crew button on home screen
Tap the^button.
i need to register quick so please any sooner would be mush appreciated
why am i not getting my 60days login reward
I tried to register many times but I have error related to Logo , it's reqierd 256 px * 256 px , and it's already in this size , I don't know why the system can't detect it .
it is just stuck to 30 days
hey so i have a few friends that i plan to join the PMCO with 1 lives in Thailand 2 in cambodia 1 in australia and 1 in afghanistan. are we Eligible to join
@glossy sable
@glossy sable
I will cheat too
What I mean @glossy sable is that after reaching platinum 1 at jpn-kor server I am not able to join any game and always times out
I tried to register to PMCO many times but I have error related to Logo , it's reqierd 256 px * 256 px , and it's already in this size , I don't know why the system can't detect it .
@rare scaffold @night cloak
I registered for the PMCO fall split and it said submitted sucessfully after that am i gonna get any kind of email or information from the officials i just wanna be sure that it has been approved properly... @glossy sable
don't ping guys
@glass wing make sure it is in that format by checking the details of the image
why am i not getting my 60days login reward...it is just stuck to 30 days @rare scaffold
@frosty kestrel It's because you streak ended.
@proven viper No, you have to be from the same region.
@glass wing Don't repost.
@void yacht Send a screenshot.
@jovial wolf Not sure to have understood your question.
I can join other servers thou with higher pings. Japan is my home server and I have a great internet connection so I don’t understand why having the best ping at home server can’t join any match @glossy sable
ohk thanks sir
@frosty kestrel You're welcome.
@void yacht I understood, please send a screenshot.
Will do
@jovial wolf Ok after reading it again I think I understood.
You're asking if there's going to be any confirmation right?
I registered for the pmco fall split am i gonna get any emails or any kind of informations from the officials or how am i gonna know that i get qualified for further rounds
Humm yes exactly
@rare scaffold it must be 256 px exactly ?
I tried many time by photoshop to modify it but
Make it Square, it should work better.
@glossy sable do you know how can I do that ?
@glass wing I'm not familiar with this software, but this should do, on the left.
The setting of match language was disabled
Still got message
@glossy sable Thank you so much
@void yacht I see. Unfortunately there's nothing we can do about it, it just means that very few people are playing in KRJP in higher ranks. There's even less people in FPP.
@glass wing You're welcome! 
i suggest pixlr if u plan to do any photo editing in the future @glass wing
@glossy sable after filling all the required
Well
If it's unknown I can't help you much
Check all the fields, be sure everything's right.
@glossy sable there is no something wrong , all things is ok
On which server will the pmco customs be played?
On your respective servers, @stuck belfry.
@glossy sable thanks 🙌
@formal locust You're welcome! 
Facing notch issue after new update 😬
It's a known issue, it will be fixed soon.
Upvote it in #555492558428700682, @night cloak.
@glossy sable can I send to you record link dm ?
It wouldn't change anything, I don't know what's wrong with your registration.
What do you mean? 
@untold anvil do you use vpn for get that skin right?
can you explain me why I got kicked out of match?
I'm in ace tier squad and ofcourse I'm bout to lose 40 points
help
why is it stuck at 30/60. ive been playing since season 3. i should be able to claim this by now right? my friend just started playing last season but he already have claimed it.
How can I report a bug in this...
It says u don't have permission to send messages.....
Hello there. Is there still time for getting to the PMCO?
@frozen harness
If u miss a single day login ... It will start from 1st
I've been logging in consistently. have logged on since the update and it's still at 30
I m using xiomi mi max2 4gb varient, after updating to 0.14.0 version everytime when i open pubg it takes 2-3 minute for compiling resources & 2-3 min more on loading screen. Why this problem occurring?. my phone is junk cleaned not too much games installed in it...need help
@bleak spruce Check the pinned message there.
@ancient bison Sure, not much, but yes.
@frozen harness @night cloak Your streak has reset, you missed a day.
Havent played a long time and decided to play again but cant collect rewards, changing controls, changing servers, literally doing everything. It said server not responding and request timed out pls help
Please read this channel's pinned messages for further information, @bleak spruce:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
How can I download pubg mobile
@night cloak Be sure to have your game updated.
@jovial wolf Sorry for the delay, but you should get an e-mail.
@vast sundial Google Play or AppStore.
But i just updated it last night before i started it again...
Hello sir pubg Moblie is too much hacker please Immediately action
Please check this guy's profile
I know tried of downloading that game it's size is some big
@rain wraith no I got it from a event I guess
What to do about that 2.0gb size any idea
@vast sundial a little price to pay for salvation
@willow carbon Report them in game.
@vast sundial That's the size of the game.
@night cloak Does it get stuck there or does it "just" take a lot of time?
I love pubg but it's size is so big I can't download it
If you want to play pubg you have to download it in 2 gb and even more to download maps and stuff
@vast sundial play pubg lite, hhaha
I @glossy sable already reported but no ban why
Need help. I m using xiomi mi max2 4gb varient, after updating to 0.14.0 version everytime when i open pubg it takes 2-3 minute for compiling resources & 2-3 min more on loading screen. Why this problem occurring?. my phone is junk cleaned not too much games installed in it..
Hey ban u have some Idea of pubgs size
@glossy sable👆👆
You check this guy's account
@willow carbon It takes time.
This is hacker but no action
@willow carbon Stop reposting.
Further cluttering in this channel will result in a mute.
Ciao 👋 👋
#lovepubg
where to report bugs?
Hello, @minor jungle!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
I don't have permission to submit comments in #555492558428700682
@lethal viper Clear cache from device settings and restart phone.
@minor jungle Check the pinned message in that channel.
@blazing saddle alraedy cleared game data still same issue.
fine. i will report it directly in the game. have issue with parachute drop.
@lethal viper Can you send a screenshot?
@blazing saddleok
Ban! @broken sierra
@minor jungle You can upvote it, it has been reported already.
@blazing saddle arround 6-7 minute to open game
@glossy sable i keep getting invalid parameter on PMCO
@merry sandal @vital sluice @neon patio
@glossy sable yea it just stuck there
@lethal viper is your internet connection strong?
Also make sure your device has enough free space.
i keep getting this why
@blazing saddle very strong aslo getting 50ms around ping . 6-7gb free internal storage & 9gb memory card storage....
Though getting same issue.
Hi wondering if anyone can help me. Every match I play in the last couple of weeks I keep being kicked out randomly, it comes up saying unable to connect to server. My WiFi is stable and I have tried a complete reinstall but still have the same problem. Any ideas? I have been playing over 6 months with no issues until the last 2/3 weeks.
@lethal viper Have you tried repairing client?
@spring barn Trying switching to another network and check if it happens again.
@blazing saddleok
@blazing saddle already tried that and no luck
Also tried via 4g and the same happens
How to unbind twitter account from pubg?
Hello I need help
My clan leader just randomly changed and no the leader is a random person who won't even reply to me
So I want my clan back
It's a level 8 clan and I have many friends in it so I can't afford to lose it how can I change the leader?
The leader rn won't reply to anyone so the clans pretty much wasted now and I need it back
@night cloak @night cloak @bold siren
Demerit of going offline for so.long
Were you inactive in your clan @muted bone?
@白龙#4843
So how do I get it back?
And there is no way to get it back
Hey ban
Yes but I'm back now @night cloak
Unless the current leader give it back to you
@broken sierra What's up
Bruh come on ur saying my level 8 clan is just wasted now? Coz that guy won't reply to anyone
Why make someone random the leader without any poll or anything from the other clan members
This is fcked m8
Fix ghost scarf cant wear any costume
@muted bone you should've given leader to your friend before you went offline
I only went offline for like a week wtf
What's up
That's it what it is can't do anything about it
@broken sierraJey
@muted bone Clan leadership is given to the most active member if the leader is inactive.
@vast sundial hey! How about making some friends in #chat ??
wtf you should have like asked the clan members to vote or something
There is a problem in pubg emulator that match making time in classic mode is going too long sometimes more than 8 min
Send suggestion to the ingame customer support, @muted bone
Hello, @plucky mesa!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
I want to make new friends but I don't know
You can make friends in #chat . This channel is for support @vast sundial.
Ooo thx for ur tips friends
@storm flume can u expla8n how?
1 of many cheaters got found in today
@plucky mesa Go to #504819353049628683 channel.
Then react E.
Hello, @wicked meteor!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
I was not Know that discord is so good
if i am used phoenix os im gonna get band? its a emulator system but its like windows
Imagine a bot explaining 
IGN : asdasd232asd12
ID : 5572419732
IGN : itsmeq88
ID : 5565868011
IGN : JERB3RAX
ID : 5573353930
IGN : Majpoos
ID : 5566603551
Love u friends
@vast sundial Please move to #chat
@broken sierraSend me ur pubg id
@wicked meteor This is not a place to report. Stop sending hacker reports here. We cannot help you with it.
@blazing saddle if i am used phoenix os im gonna get band? its a emulator system but its like windows
OK sorry bye
@north ermine As long as you use GameLoop as your emulator it should cause any problem.
but its not work
and its bad for me becz i have nivida geforce 210 and 4gb ram
i just need to know
is it gona count me a emulator player or a android player?
Pls help I beg u
ok thx for helping
@shrewd ether What region are you playing from?
India
any pubg support staff here?
@blazing saddle I am from India
as long as its not Roy im happy.. useless..
Hello, @fiery abyss!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
i got screenshots @night cloak can i send them to you?
Of?
@shrewd ether Are you using any kind of VPN?
What region does the game show?
Many others r facing this too
of the supportchat ingame where he said he would help me. but never really did..
There is no such option or such tab @blazing saddle
What was your issue @fiery abyss?
@shrewd ether Then it is a problem with your account. Contact the ingame customer support. Only they will be able to help you.
thats why i am asking if i can send you screens. so i dont need to bring it all up again. in short it is the fact that u gave away our clan to a random member in it and now i made a new after request from support where u were going to compensate level and stuff
nothing is happening. i had support thread open for days. got redirected to discord
Can please someone answer me too?
whenever I start a match my loading bar get stuck and even after restarting 3-4 times it doesn't starts match and kicks me out to lobby
i lost so many points because of this
I didn't happen before
@night cloak ?
The staff of this server just manages the discord server and are not affiliated with the developers or Tencent games in any way.
Your issue about clan leadership change can only be solved by the ingame customer support, we just help users with client sided issues.
We are in no way responsible about the responses given to you by the ingame support. If they cannot help you, there is no way we can help you either, @fiery abyss
you should forget about your clan
Why do I get "compiling resources" each time I start the game
level and etc., same issue here
that facker.. i knew it. why would he say so then.. dude needs to be sacked
It makes the 10 second loading time to 5 mins and if I want to restart when I'm with my friends, it's being a pain cuz they're leaving
@pearl blade Try clicking the repair client option and see if it gets fixed.
@worldly mango u been into the same??
How to download pubg mobile in less mb
@blazing saddle I can't click it
yes, i lost my clan
Please avoid going off-topic. You can have unrelated conversations in #chat.
Plz tell
I can't click repair clent
@worldly mango did u open a case? did they answer you? feel free to pm if u wish.
@fiery abyss In the responses I dont see anywhere that discord staff will help you out with the issue.
Moreover, they said they will contact you. So just be patient.
@storm flume plz tell how to download pubg mobile in pc
Hi can you ban hackers?
It finished compiling and now in loading screen
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
@vast sundial ^
@glacial glen No we do not collect hacker reports here. You should report them ingame.
@blazing saddle "for further information"... thing is i dont think they ever get back to it. opened the case several days ago.. supplied ALL info. but nothing happens..
where can i find my registration date in game?
We cannot help you in any case, @fiery abyss
well.. i understand u can do anything tho..
@distant escarp You mean- the day you joined?
yes
for tencent, pubg is just a cash cow, dont expect support
do u guys know if there is anything going on to stop all tge hackers btw???
There is no such option, but official 3rd party application like WeGame shows the number of days you have been playing the game, @distant escarp.
Unfortunately that app is only available for Indian region for now.
Hello, @fiery abyss!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@blazing saddle thank you ❤
@worldly mango Do you have any game related issue? If not, please do not clutter this channel.
dude.. that report system is a joke...
yes, i already stated that my issue is same as Kennge's. Since you cant help him, you cant help me either
It takes time for the system to review each and every report they recieve. Hence the delay.
The hacker do get banned, @fiery abyss
@worldly mango Exactly, thank you for understanding.
@distant escarp Maybe you can get such information from the ingame customer support?
I am not sure but you can try.
The players deserve a well functioning support team. (not looking at you guys, but ingame) :) i will end it here now.. thanks for listening
👍🏻
I need urgent support I lost my account
@silent dew Can you elaborate?
@blazing saddleyes
I created a account with guess and after sometime I linked with Facebook but the Facebook account was fresh and not linked to any number I forgot my email and now I can't log in with Facebook
The thing only I remember is my Facebook password and account details some friends name in my id
This problem is directly related to your social media account.
Kindly contact the respective social media support and get back access to your login method.
For futher informatiom you can contact the ingame customer support, @silent dew
@silent dew https://www.facebook.com/help/
@blazing saddle I can't recover my account from Facebook as I forgot my email and it was also not linked to phone number
Only provide the email from which my account was linked
We cannot help you with. We only provide help for Pubg Mobile related problem, @silent dew
@ToRoiD#9617they said to mail Tencent. And this the stupid reply
The e mail has been shut down, @shrewd ether.
If you have issues and you need to contact the Customer Support, it's in game, not by mail, @shrewd ether.
@blazing saddle yes I am asking help from pubg mobile can you tell me my Facebook email linked to account or give id by de linking my Facebook I can provide the password of my Facebook id and all proof that the account was mine
@glossy sable in-game service?
Yes.
Please help me
@silent dew there are no developers here
I beg you tencent
@silent dew if u play legitimately it should pose no danger to just use your real facebook and mail account. however i understand that you maybe already paid third party providers with link to the certain accoumt u cant get in on? then u just got to dig deeper and try to remember... 😂
@fiery abyss no I don't buyed account
Look at this
It's tencent's fault. After the recent update most Facebook accounts are hacked.
Well it's not Tencent's fault if your Facebook account is hacked, is it.
😂
That was mine I have many friends in it and the problem is it was linked with new Facebook account which has no number linked to it and I forgot my email @glossy sable
Please use the discord search feature and type "account hacked"
@shrewd ether Are you sure you are using the global version of the game ?
I am trying to find my email from 4 days since I deleted emulator and reinstalled it
@glossy sable can tencent provide help by just telling me the email of my Facebook account linked to my pubg account
@blazing saddle many of my friends face it too
@night cloak It is not tencents fault. It is the users fault for falling for obvious scams and giving away their account details.
Please help me I was in crown 2 kd 8+
When game will fix ban in Turkmenistan?Every player got banned "Data error with client"
@silent dew if it's a Facebook issue you should contact Facebook's customer support, not us.
@shrewd ether the screenshot above shows response from VN team,
If you are using the VN version we cannot help you.
@night cloak Check pinned messages. It's not a state ban.
@silent dew this server is run by the community, so we have no power ingame.
"Obvious Scams" A'ight. I play a 100 games and never got my account hacked. Then coincidentally I come across "Player Unknowns Bugs & Glitches" and my account gets hacked. Great!
I use Dns chaner but game also ban
Your "obvious scams" are the players using hacks on leaderboard and not get banned.
@atomic coral but they can talk to tencent for my help
@night cloak It is your facebook account that got hacked. Facebook security obviously your reponsibility and the game is not responsible in anyway for that.
I get that, I know it's my responsibilty. It isn't my responsibilty to keep PUBG's record. If my account information is leaked from PUBG's database then it's not my responsibilty.
@blazing saddle how to contact vn then?
You're not making any sense now, if you keep cluttering the channel it will result in a mute.
Move to #chat or #pubg-mobile for further discussions, @night cloak.
"Cluttering" okay sure.
Someone here reported if they can work with Tencent to improve, and sent screenshots of "their original" made hacks and gets banned. Now who doesn't make sense? You.
@night cloak First of all, there is nothing called data leaks.
Facebook accounts cannot be hacked via any game you link it to.
I don't want lost my account by ban😥I do all things that sayed at pinned message, but it isnt help(
There is.
If you have any complaints and evidences you can take them to the ingame support. :)
We only provide client sided technical help here.
Your in game support is Bot support.
The only way to contact them is when they ask us, not the other way round, @night cloak.
Now move to a discussion channel.
@blazing saddle how shud I contact vn?
Dumb bot responses everytime. I wonder what your ingame support does with the money paid. If a big game like PUBG doesn't hire "Real" people then I don't know what to say.
@shrewd ether Are you using the global version of the game or the VN version?
There are "real" people that deal with issues that are important and relevant, else a bot is sufficient.
@blazing saddlehow can I reach Facebook chat support can you guide me in dm
@blazing saddle vn
@silent dew Just Google it.
@shrewd ether We provide help only for the Global version of the game.
@blazing saddle how shud I contact vn I mean link or something
?
 Научиться произносить
can you make sure that the game doesn’t ban me?
@blazing saddle @glossy sable
So someone's account issue isn't important according to you, according to you I click "Something Else" button when the bot asks, and says "A person will be with you soon" and the chat ends. There's no way to take actual real human support rather than having a 1 on 1 talk with them.
@night cloak s
@night cloak The ingame customer support gets millions of supoort tickets everyday. It takes time for every request to be forwarded to the staff. Just be patient, if they told you they will contact you then rest assured they will reply with a few weeks. If they don't , you can feel free to remind them of the issue again by reopening the ticket.
I've waited for 63 days mate.
And your in game support is the reason I lost leadership of my clan.
You can take further discussions to #pubg-mobile or #chat if you have no other issues.
@blazing saddlehow can I contact vn 😡
@shrewd ether VN version and Global version are two different version of the game.
You asking for help for VN version is like asking the global support for help regarding the Chinese version, do you understand? @shrewd ether
But my statement is, that you said "A few weeks" but it's been more than 5 weeks and they STILL haven't replied. I re made the ticket a week ago and they STILL haven't recorded.
@shrewd ether It is in game. Do not ask questions which are not related to the Global version of the game. This is your final warning.
@shrewd ether They can't provide support for VN version here, do you get that? This server is for global version only. Now it's your turn to google VN support.
@blazing saddle then man many of my global friends r facing it too wat do ya sayyy
Global version has no such reports. You are the only person I have seen reporting it, @shrewd ether.
Okay thanks for your help :^ @blazing saddle
Please avoid going off-topic. You can have unrelated conversations in #chat.
I'm gonna go check aswell, maybe I'll see my account there.
Did you account got hacked to?
Yes.
Kindly take discussions to #pubg-mobile or #chat.
Facebook permantely disabled??
Let's DM talk about it. Again, thanks for the help Toroid
@lime quail It depends on your luck.
Who you think i am ? A bird ??
pls fix your match making and the glitches!
the socks glith through the pants and its annoying
@blazing saddle it's not about any luck!
It's how tencent does business😁
If you have complains or suggestions, just contact the customer support ingame, @grave stone @lime quail
Hello, @deft ferry!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Help me it says teir protection is on still i got -2 when i matched and lost
@west coral tier protection triggers 5 times a day while you play with your friends
@west coral you played classic ?
( note fir tier protection you need to be team with friend if you matchmaking with random you will lose rating )
@vagrant onyx i was solo squad. ty for the help
@west coral welcome
Fix dsync idiots it’s getting worst
Any solution for the notch issue guys?
@cursive oasis i don't think so
@untold anvil yes right away gaki
@blazing saddle
Not yet @cursive oasis.
Mahn it makes me delete the game 
how can i block a region, i don't want to teamup with people from arab countries, even thoguh i say i want english and french
Perhaps don't match with players using the English language since many players match with that.
Pubg is not working in Bangladesh
Because ban this player
@night cloak you sure that game is not banned in Bangladesh?
We still have no official information about it.
@steady smelt put both French
You'll still get Arabic people though, as most of north Africa countries speak both Arabic and French.
Please help me. My points are within top 100 in ace tier. Still my profile shows ' Not Ranked' and i am not getting conqueror title
You can always report them in-game or in #555492558428700682, @heady bloom.
Where should I report when the weapon stats have been changed after the update
It's been reported already, upvote it in #555492558428700682, @heady bloom.
Whenever I try to open my game, it crashes at the loading screen every time. I have been trying it for a few minutes now but the same thing keeps happening
Hey
Clear some cache and force stop the game, @night cloak. Also, restart the device.
@glossy sable i needed to ask that if a person has bought prime plus could u cancel it if u want
@bold siren
@bold siren it worked, thanks
You can cancel, @winged oak.
How
@night cloak
@bold siren
Hwo can you cancel...and will u get the refund
@bold siren
@bold siren
You can go to your Apple Store or Play store if you are on Android and go to your ''Subscription'', you'll be able to see cancel it there, @winged oak. And, no, you won't get refund, but you'll be able to collect your items until your subscription date ends.
how we fix consecutive login achievement issue
@bold siren notch display issue?
hello
noticed that there'll be a character as Victor in the update note, but I can't see anythin related to it ingame?
@umbral whale By logging in consecutively.
i got some graphic problem after that update.
i can fix it for a while but when i quit game and login again the same problem continues PLS HELP
what is the problem?
@tough thicket can you tell us what does that message says?
@hardy canyon clear the game cache from device settings and redownload resources.
If this does not work click the repair client option at the login screen.
Hey guys do watch the stream of oppo pubg mobile league
@rare scaffoldError loading map
Repair the game from the log out menu and make sure reset map is also tick, I would recommend you to do full reset so it will fix every problem
Can someone help me?
I think pubgm still need to look for an actual support team, lots of questions and problems and no one helps.
It is a known issue, @cursive oasis.
I have my account linked to Game Center and twitter, but I lost the access to Twitter.. and now i have to stop playing in the IOS device to play on android, so I need to find a way to unlink Game Center from my account and in the same account link to google play
Is there anyway to do it?
@rare scaffoldThey are not installed at all
@tough thicket then you should reinstall the whole game
Unfortunately, you cannot unlink linked social media accounts, @sage wadi.
@rare scaffoldI did it
Hey any one help me please .. my account was hacked 1 month ago and now i fully recover my facebook but he acces in my account with his own link email how can i do
What happened to beta bug that ban many people and How can i have now new guest account in beta if its not goining to solved
You can contact the customer service via the game settings, @misty tendon. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@storm flume it is how to link .. no i need to stop his access to stop open my account
That’s why I need to stop playing on IOS
The iPad doesn’t works anymore
Why I can’t unlink Game Center
He open my account daily and log me out from my account i need to talk to someone help me anf i have the full proofs and informations that the account belongs to me
Is there any way to report cheaters other than in-game report cause. I'm in crown Asia and it's too hard because of cheaters. They say the use anti report hacks
I have a lot Of money on that account
Hacker send me their top #19 photo...
I have a hacker that stole my twitter info an logs into my pubg acct which he tried stealing because i was dumb an clicked a link about UC, well anyways for almost 3 months this hacker has been accessing my pubg acct an messaging people in my friends list false links, asking for information all under the fraudulent use of my pubg identity. PUBG Mobile has done nothing, one time i got a response asking for receipts and proof, i provided ALL the proof and then some an nothing has happened!!! Only automated responses, pubg is fully uncooperative and allows hackers an identity theft. So what needs to be done ive provided all information an proof for this to be resolved. How do i get in contact with pubg directly without bot responses, ive already filed claims with cyber crimes as well
Same happened to me
@bold siren
With the spending of alot pf money im wondering if their can be a lawsuit how much is too much that it qualifies in the court of law
@sage wadi the game doesnt allow you to unlink accounts
Whyyyyyy?
Read pinned message of the channel. @lethal otter.
How bout u just tell me @night cloak
That’s why i don’t understand the PUBGM support they only tells you if you can or you can’t but they doesn’t tell you why
Pubg support does nothing honestly
@lethal otter 🤝
Everything is explained in pinned message.
Ive dealt with this for alnost 3 months and they have done absolutely nothing in any sort of way to resolve the hacking or the hacker or the identity theft an fraud thats occurring even with the proof provided
Im not scrolling to a pinned message at top of the channel bro
sir/Mam-! RequestI'm not using any cheat or hack just some people reporting my account. I'm #season7 #AcePlayer.I'm playing this game #season3 with all #royalpass ID NUMBER - 5191014240
Nick Name - ツDeṽilAmḯr
Mail - muhammadamir30007@gmail.com
@PUBG_Support @PUBGMOBILE @PUBG
guys don't bother with reporting hackers, it doesn't work, i t never has , BS if you ask me, let them ruin the game, i dont care
sir/Mam-! RequestI'm not using any cheat or hack just some people reporting my account. I'm #season7 #AcePlayer.I'm playing this game #season3 with all #royalpass ID NUMBER - 5191014240
Nick Name - ツDeṽilAmḯr
Mail - muhammadamir30007@gmail.com
@PUBG_Support @PUBGMOBILE
Please be advised that we can not help you with that. It is your own responsibility to protect your social media account. Moreover you cannot unlink /unbind the social media account from in game as explained in the #481198147478224896 2.4. All social media accounts are in control of that social media platforms.
Please be careful to not to share your social media account information to any third party sites or untrusted authorities to avoid further consequences.You can contact respective social media support for further assistance.
Facebook : https://m.facebook.com/help/
Google : https://support.google.com
Twitter : https://help.twitter.com/en
Please refrain from asking questions regarding to the issue. we (moderators, administrators and community staff) are unable to assist with this in any way. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken @lethal otter @sage wadi.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @hollow tree. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
sir/Mam-! RequestI'm not using any cheat or hack just some people reporting my account. I'm #season7 #AcePlayer.I'm playing this game #season3 with all #royalpass ID NUMBER - 5191014240
Nick Name - ツDeṽilAmḯr
Mail - muhammadamir30007@gmail.com
@PUBG_Support @PUBGMOBILE @PUBG
Stop spamming @hollow tree.
So whats being said is pubg will do nothing an is still unresponsive to the hacking and hackers an theft of identity and accts even after pubg asked for proof and it was provided.
@night cloak sir You can Check my Sms
I spent alot money in my account
I'm playing this game season3.. & also Ace player.. Kindly unban my account
Understood and screenshotted the whole conversation as proof . Thanks
Hello, @brisk knot!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
No one can ban me😎 conqueror #19 holder
Wtf dude
@brisk knot this is not the place for conversations
@night cloak that's can not spamming.. Sir
I request To You Humble You can Check my account again
I'm Europe server player
ID 5191014240
NICK NAME ツDeṽilAmḯr
@rare scaffold just saying to public, there is no anti cheat 😋
@rare scaffold Help Me sir.
This is all bs im out, once again irrefutable proof pubg does nothing
Anurag#0302 was muted | promoting/advertising hacks.
*you cant do anything neither do they since they are not contact with tencent, once ban your account gone
@hollow tree we are not in direct contact with any of the Devs, so your only hope is to contact in game support or do file claim
@hollow tree if you think pubg cares about you or anything other than money you're mistaken, you got a chance to never play this suck game again, take it, never come back
we are not developers so there is nothing in our hands @lethal otter.
But why u didn’t gave a response about the linked accounts?
@steady smelt
Oh I can't live with Out this Game . I love my account.. I request just Again Check my account just its Humble request
once your account got banned its gone
We cannot unban you. Use file claim option in game. @hollow tree
@hollow tree use the file claim option, we do not work for tencent, no one here works for tencent
I send many Mail But They can't help & also I'm Tweet on My Twitter account.. & Further post... But they can't I request sir
They will never help you dude
@night cloak also I'm File Clame but there Bot.. Computer rises answer can't help
@night cloak can you assist this guy? @sage wadi
Trust me.. they only care about the money
@hollow tree we understand that but that is your only hope
You will need to patiently wait until they review your account. If they find it as a false suspension your ban will be lifted.
If you do not require any assistance. Please move to #chat @sage wadi.
Do i ask questions here?
Haha so want me to go only because I’m saying the truth about you?
They will reply like.. This
What I dit
Use in game customer service. You will more than likely will get automated bot response from the email @hollow tree.
Sure @spring agate.
Where are golden compasses?
@night cloak yes.. I request Sir unban my account
Help Me
Allah BLESS YOU
I'M Muslim & Pakistani
??.?
Did custmor servoce in game unlink the hacker access
they are available in game in classic match @spring agate. You can search on YouTube for their locations.
@sage wadi dude, do you require any assistance? If not, then kindly move to #pubg-mobile
Ok
Already told you what to do @hollow tree.
Yes.. I need assistance but it appears that you don’t care
@sage wadi then ask it away
I have my account linked to Game Center and twitter, but I lost the access to Twitter.. and now i have to stop playing in the IOS device to play on android, so I need to find a way to unlink Game Center from my account and in the same account link to google play
@sage wadi when have they ever cared?
Custmor servicein game revoke or stop his account from the game or not
@night cloak sir Also my teir rest
Crown4 to BRONZE5
if you're ban my acc.. The kindly Period 1 month allow
10year is so much.. & this my seas3 account sir
You cannot unlink the account as shown in #481198147478224896 2.4.
Yeeeeeeeeeah i know..... gooddamn... but why.. why why why why why.. you don’t understand... I need to know whyyyyyy
Someone joined my account daily how to stop it
@night cloak so what I do for unban...
I'm spend alot of money in my account
You cannot do it for any game basically @sage wadi.
Refer to the #481198147478224896 6.1 @hollow tree.
@night cloak sir just check one time my account. If you tell me I cheat you then I can't tell you I'm Huawei Mobile user... & Huawei can't access any hack.. Apply.
ID NUMBER 5191014240
NICK Name ツDeṽilAmḯr
And please stop repeatedly asking same question .As I have told you before no matter how many times you tell me we are not developers and therefore cannot ban accounts @hollow tree.
Seriously dude @night cloak is this a joke??. Bro.. please understand please.... I’m not asking you in what frag i can find what I’m searching... I’m asking you why I can’t unlink my account... is it very difficult?
@hollow tree how do we do that? We don't work for tencent we already told you many times, we are just VOLUNTEERS!
@night cloak sir #481198147478224896 6.1
Mean...
@rare scaffold can You give me any mail... Then I will mail & they response me positive
looks like mods left

genuinely, your only hope is customer support. If they dont unban your account, then nobody can unban you @hollow tree
@rare scaffold pubg support in game help me to block the hacker access or not ?!
@sage wadi if you wanna know why you cant unlink your game accounts, try contacting google support and see if they have an answer. nobody here knows why exactly
@misty tendon yes they do, if you provide them enough proof then they will do it for sure, but it may take some time as they have to go through tons of reports
But the situation isn’t with google 
and we dont know either, so why ask us? @sage wadi
So..
I have 2 payments i did it for my acc thats enough or they need more @rare scaffold
what is happening boys
It is because there is no method developed to transfer the data of your social media account to another in game account. It can be possible if the game itself has different (seperate) login method but unfortunately there is not @sage wadi.
@misty tendon it is not about how much, it is about how good proof you have provided, generally, video proof is the best proof one can provide and as I said, it may take some time so be patient
And there are many social media platforms and it not possible to request to transfer it another game accounts. And also I am not an IOS user so I do not know what the game center is.
I have video but with my old name .. accept this ?! @rare scaffold
@misty tendon I know your issue, and I see you here everyday with the same issue. Please understand we cannot help you block the access for an account as we are not ingame staff. Just be patient man the ingame support will help u
Ah I just googled it and it looks similar to other social medias available. It's like google play services account for the android. So yes.
Iam sry but i dont need my account lost for ever i try take every single thing from u ..
That means.....?
If y want to unlink the Game Center account.. from the iPad.. and then log the same account with google play on a android device
it would have been possible if you had another IOS device but unfortunately game center is not available on android so that is not possible.
Ok.. in other case.the help and assistance can help me to recover my Twitter account?
You can go to the link of twitter support I provided before and ask if it is possible.
Where it is?
@broken sierra you should better backoff get that.. nobody needs you over here you dumb... you are telling me to take help from in game.. why don't you add an option over there to chat specifically about your issue and can get a real answer.. moron..don't mess with me
If you can't help then better shut your mouth than speaking the bullshiit..
@night cloak Above message 👆
This is a channel to answer questions not to complain about discord users
Got stuck in car and cannot get out
whats wrong with the european server? even though i have low 60-80mps the gameplay lag is very slow!
especially in combats the scene doesnt follow without delay
Game is unplayable
Please read this channel's pinned messages for further information, @zenith dove:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Sorry to post this again but desperate for help if anyone’s seen this before....
Hi wondering if anyone can help me. Every match I play in the last couple of weeks I keep being kicked out randomly, it comes up saying unable to connect to server. My WiFi is stable and I have tried a complete reinstall but still have the same problem. Any ideas? I have been playing over 6 months with no issues until the last 2/3 weeks. (I have also tried changing my dns servers/connecting to a different network/playing on different servers)
So I didn’t play Pubg mobile for a while and I was the leader of it from the start and had paid the coins to make it. Then when I get back on Pubg Mobile some guy I don’t know is the leader of it and I never demoted myself so I don’t know how he got leader. I just want to get my clan back that I was the Leader of but idk how I can get it back.
Clan leadership is given to the most active member if you've been inactive, @dim gull. You'll have to contact the current leader.
Hello there ! I have an other problem for the registration on your website
So I get kicked out of my clan for inactivity even though it’s my clan that i worked hard for to get and some random gets it @bold siren
Yeah, unfortunately, it is how it is now, @dim gull.
How am I supposed to talk to a guy from Afghanistan if I’m from America
Why the hell I am not getting any reward after the match (I mean BP)
@dim gull join a American clan then lol