#questions
1 messages · Page 555 of 1
I can not matching im bronze 5
How many player do i need for matching in bronze 5?
@nocturne scaffold Aloha! How can I help you?
@night cloak What is the issue you're facing? Can you show a screenshot?
Im waiting matching like 15 minutes
@night cloak Can I Remove My Play Games Data Of PUBG And Link To Twitter.?? i Hav No Access To Facebook ID AnymoRe.
@nocturne scaffold It's not possible to unlink/change/transfer linked methods.
So No Chance To Play On iOS Devices??. I Have No Access To Facebook.
@nocturne scaffold You can play on a new account on iOS. It's nice to have multiple accounts sometimes in game :3
Its Really Hard To Play On New ID When You Have A ID Which You're Playing From Season 2. Can PUBG Cannot Do Anything For Me. I Have Every Proof For My Facebook Id. i Just Want To Unlick It Nad Link To New Facebook.
@nocturne scaffold Understandable, sorry for you.
🙁 😢 😢 😢
Every match end . Not get option leave , lobby , exit ..
Please, what is bad? I can not buy premium
Ran into a car speed hacker
@quiet oxide This might help:
https://support.google.com/googleplay/thread/2133140?hl=en
It was like he was teleporting
@stuck cairn Did you report?
Yes I did
Great, I knew you're awesome!
👍
@still nexus Which challenge?
@still nexus i m getting same thing everytime.. also for me preservence 5 is locked.. not increasing .still 30/60
@night cloak i can buy uc but i can't buy premium..
They won't help.. pubg's work is over when u buy uc @quiet oxide
Is PUBG mobile really banned on Bangladesh? Please lemme know. It doesn't work unless I use vpn
@night cloak don't think so..
Many people on Facebook are saying. But there aren't any news. My uncle is majestred and he said pubg will be banned in bd in few weeks
Magistrate*
But maybe .. sometime at high speed my pubg wont open though😅😅 when its finally open.. it shows network issue
Good for u man😅😅 @night cloak
That's horrible
What is the fact of banning. Parents could be aware
Same with me i got ban for playing with random on emulater 😂 for 7 days ..tier reduced to bronze 5
Not banning
Its banned from my country
Our country banned pubg. I purchased soo many stuff
Don't buy uc now...
Are u in bd?
what's this?
Wut
Nop. India.. but pubg isnt listening to what we have to say man.. so i stoped buying uc...😅😅
@junior runepopularity
Is any moderator or "helper" in here to talk about account recovery
I dont have the option of giving those do you?
Guys please, keep this channel support only.}
ok
@junior rune It can be purchased from the shop only in certain regions. It is used only for giving popularity
@light trout thanks
My pleasure !
@flint garnet Sorry for the ping let me explain the issue
No long ago the faceebook account linked with a PUBG Mobile account got hacked. This was already solved by facebook, this ended up in the account to be erased/suspended (have confirmation about them for this issue)
Now, Facebook was the only social media linked to the PUBG Mobile Account, is there any way to recover the pubg mobile account by giving prove of ownership or something? So i can link it with another social
Nope, @vivid willow.
So, the pubg mobile account that was linked with the now "suspended/erased" facebook is now lost?
Unfortunately, yes.
I see, any way to get a refound by giving some kind of proove of buying stuff in game?
Help please why can't I enter the game in North American server. Always looking for a match and I can't get in. I'm playing rating there.
Pc and mobile .
Anyway, thanks for the quick response @grizzled lark ❤
Damn hackers after uldate has increased drastically
Just report them, and the PUBG Mobile team will take care of it eventually
Why are golden compasses so rare? It's just a silver vector D:
Cleared every erangel location 3 times(3 matches) with a teammate and only bronze n silver D:
Someone hacked my account and linked it with another and i finish the last season in ace and after he hacks the new season begins and i come bronze ... why ?!
How do I report bug of Lobby?
It takes ages to open profiles
it's slow. it takes few seconds after tapping
and even messages are sending slow I tapped "send" and My screen was stuck for few seconds
Any one know what is tbe steam account ?!
Hello.. How to communicate with the owner of partners in the game answers to the robot... I want to talk to supervisors regarding the classification passed two weeks ago and my account did not enter the category area and did not receive hashtaq did not break the rules and did not allied with the players and did not use hack yet my account did not enter the classification area on this account did not benefit from it please partners check my account as soon as #_niceking
@flint garnet
@neon patio
The whole server has slowed down a lot since the update. I want you to solve this problem.
When does the one below telling me a different number then the above one?
Can anyone help me?
This question's answer been already told by a staff. Just have patience and let them say it to you once again @night cloak
@night cloak sorry i am new
No problem, just wait till they read your doubt and answer it.
Ok,thanks for telling me
@night cloak is beacuse legendary and mythic are different rarities
I spent 1000 uc on premium crate but pubg gave me all silver fragments why? ? My friends geting m24 skin only 3/4 crates.. im very disaapointed😫
Hacker
I cant join the clan why?
Hello, @jaunty acorn!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@fluid cove Crate items are all luck dependent.
I have a probkem
It said update and i did but had to delete several apps and it still said not enough space after it updated
What does compiling resources mean?
Help please why can't I enter the game in North American server. Always looking for a match and I can't get in. I'm playing rating there.
I'm bout to delelet this game
I already deleted some thing that 2 gigabites and it needs 1 to update then I doesnt and says I need more space
I deleting it i got nothin else
@runic wagon u use Samsung phn?
No
Compiling resources Everytime when i enter the game. It takes 3-4 minutes to complete
@lyric jungle Was the update 731MB for you? Instead of 2GB.
It downloaded a compressed version and it tries to extract the data upon opening the game. But it happens only the first time. Are you trying to clear data or something?
And the game screen lags like crazzzzyyy when this happens
@night cloak no pubg is not opening in my country so i need to use vpn
Maybe that's why
You got your answer.
Bruh why I can't run this game on 60fps, I put it on the frame rate option (extreme) and still 30fps
@summer frost device?
@summer frost you use gfx tool
@summer frost if the phone heats up it won't run 60fps i guess
Since I updated my game is all blurry and pixelated
Put graphics on smooth, if you're not on it.
I did
@young jasper Find it in #555492558428700682 and 👍.
@narrow marlin My phone doesn't heat up when I'm playing the game, also my graphics is smooth
Hello.. How to communicate with the owner of partners in the game answers to the robot... I want to talk to supervisors regarding the classification passed two weeks ago and my account did not enter the category area and did not receive hashtaq did not break the rules and did not allied with the players and did not use hack yet my account did not enter the classification area on this account did not benefit from it please partners check my account as soon as #everyone
If your phone doesn't heat up, it's not running at its peak speed. Maybe that's why,
But why
I can’t find it in bug reports
@night cloak we need hotfix anti cheat pubg mobile
Search in YouTube to find if someone who's using the device facing the issue or not, or in a Facebook group, @summer frost.
@night cloak Anti cheat is not something that can be fixed.
Why
Help!, I have a friend that whenever he start a game he get stuck at loading screen and send him back to the lobby, if he tried to join again it will do the same
I think hackers increased in 14.0 i got killed 3 times today
@midnight elm Are you using google translate? May I know your native language?
@night cloak all safe players want anti cheat the hackers have all things and they never get ban
@night cloakyeah
@night cloak they get banned but they come back with guest account again
there are so many youTubers who play pubg mobile on Emulator and hack and use stream over lapse to hide their hacks on stream and it only works in Emulator.. my request to ban Emulator because now pubg pc lite is available, Tencent should ban their emulator because its a mobile game and it should be played on mobile only and the main reason is big emulator streamers use paid hacks and they hack pubg mobile and do livestream with that and they use stream over lapse to hide their hacks on stream, day by day many big Youtubers who have more than 500k subscribers are getting exposed because they use hacks and fool their audience because its so easy to hack pubg mobile on emulator and stream it without letting know to anyone, and their audience send them superchats etc. because they things that the guy is real pro but they use hacks.. Now Pubg Pc Lite is also available so why need emulator ,let the mobile game be played on mobile please Tencent ban emulators.
Really???
@night cloak You are thinking it the wrong way, anti cheat engine doesn't do it on its own unless someone manually put a filter. So whenever there is a report made on user, the security team investigates those exploits and manually filter them in anti cheat engine, so it can auto flag similar incidents. Anti cheat engine is not god, you need understand how machine learning works.
all they have norecoil and aim hack in top ranks
But i don't think because they are level 60-70 id
Oh gawaad all these paragraphs
pubg do admins for watch reported guys for ban them
they cant do this ez way ?
@night cloak My brother has the same phone and he has the same problem, too
banning is not the solution they should ban Emulator totally.
@summer frost your phone can't handle new update😂
@narrow marlin It's a bug tell him to restart the game so he dont have to lose points.
@sullen fjord with whom are u talking to lol. This guy is a emulator himself😂 (i mean emulator player)
@night cloak even if he restarted the game it will happen again, he already lost alot of points
@night cloak There are more than thousands of reports being made every minute. It's not possible to cover them all, that's why the security team only previews the ones with certain number of reports.
@lyric jungle What's worng with my phone?, It's good for games.
@summer frost before update you got 60 fps right?
@narrow marlin Tell him not to wait more than 15 seconds. If it's there for 15 seconds, tell him to restart, it is a terrible bug but could be bypassed or avoided.
@summer frost We can't answer your question, you're only wasting your time here, trust me. I'd recommend to ask in a user group of your phone. They know the problem and solution to it, more than any of us here.
@night cloak why they dont think for crate new engine anti cheat?
@night cloak Ok, thank you so much for your time.
@night cloak Idk what you mean. Can you elaborate?
@narrow marlin you're welcome!
@lyric jungle Hey, please #pubg-mobile.
@lyric jungle This is my first time downloading this game, idk tbh
@night cloak why company pubg mobile dont think crate new engine for anticheat
when they see many reports
Both Kirin and Exynos variant throttles a lot while playing the game. But unfortunately Snapdragon is not available to everyone!
@night cloak You meant create? New engine is just a term for flagging cheaters, it is actually not a machine or something lol. And they cannot filter something didn't happen before. That's where the report feature comes in handy. When a player reports a certain user gameplay, the security team then learns about this new exploit behaviour and filters it.
@neat wedge If someone robs a bank and does not get caught, it does not justify the crime or offence, and it does not make said crime or offence allowed. Robbing banks is prohibited and there will be consequences once caught. So will there be for use of cheating tools.
Can’t find nothing I’m just gonna not play my favorite game 😭😭
@night cloak Don't worry mam. Its not my main account
@night cloak y 😄
Be worried that devs are not sitting back. It's more heartbreaking losing a level 60 account comparing to a level 20.
You really should do something about hackers. I got killed by them so many times i root my phone and now i hack
@night cloak Y wot?
Same @neat wedge
@night cloak lmao im never gonna lose my main
Thanks mam 😊
Now they just need to fix the stupid blurriness and pixelated that’s all my game consists of since I updated
@young jasper There was a hothix few hours ago which fixed some issues, just be patient and there will be another hotfix.
@neat wedge #pubg-mobile.
Ok hopefully it’s soon I’m bored
😉
Wow that was so casual
There's a bug in my account in which I can't change my country like all other accounts ( I traveled from my home country but I can't change to be in it ) there is no country option in my Settings --> Basics like all of the other users and it's written that my account data are outside the EFA.
So I hope you can fix that bug ASAP because it's really unfair between users to be with different settings while we are having the same game.
Thanks for your patience.
There's a bug in my account in which I can't change my country like all other accounts ( I traveled from my home country but I can't change to be in it ) there is no country option in my Settings --> Basics like all of the other users and it's written that my account data are outside the EFA.
So I hope you can fix that bug ASAP because it's really unfair between users to be with different settings while we are having the same game.
Thanks for your patience.
I actually don't have much knowledge GDPR data transferring. But you can learn more about it in:
https://www.ucl.ac.uk/legal-services/ucl-general-data-protection-regulation-gdpr/guidance-notices-ucl-staff/transfers-personal-data @night cloak
Thanks alot alice 😃
Hello, I would like to know if they give BAN for using Phoenix Os (it is not an emulator, if you do not install an android it is the PC) but use the optopus program (I do not know if you write to yourself) and as we know it is a 3rd program
@light cradle We don't recommend using it. Phoenix OS is just an OS based on Android and it can easily get flagged by the system thinking that someone added keyboard, mouse on a device running Android. It's not banning now, but there can be a banwave any time. If your PC can't run the Windows gameloop version, you will have to risk your account with it.
There is something MAJORLY wrong with this update. Since I downloaded the update and the resource pack, the game now crashes every ten minutes, or I can be in the middle of a game, loading into a map, in the middle of a scrim game and it hard crashes. What do I do?
@night cloak do I need to repair the game or uninstall and then reinstall all over again? I've been asking for any help and I haven't gotten any answers in two days. 😭
Hey can someone help me please ?
🤔
Basically I only use a guest account on emulator and havent played in a while recently i just got back and theres no option for guest
Only fb and twitter login
There should be a button called more to the right of FaceBook option that shows guest account
There isnt . Want a pic?
Ye
That’s...very peculiar,Um i guess try asking customer support about it or something bc I dunno how to fix that
Do they answer ? How can i contact them
I cant join a clan... i need help please
@night cloak they are in. Look for those dig sites on the different maps. They pop up when you dig
Yup! Those sites unearth compasses.
I have to win to keep them right or do I keep them even if I die?
@night cloak Even if you die, you keep them.
Infection mode should be longer.
I need help guys i got ban 10 years and i don’t use any cheating
Ight thanks @haughty sparrow
You're welcome. 😄
Nah i need help cause this thing is retarded this glitch feels internal i went to drive a car and i couldnt move then i asked teamates to bombe me and i died instably i need my points back !!!!!!!!!
This is my grind to ace and these dumb glitches just keep Happening to me only
After this new update I’ve been experiencing random freezes which forces me to restart the game
When I restart I might not be able to hear/talk to my teammates because the can’t hear me or j can’t hear them
Please help me with both of these issues
is the 60 days login mission bugged ? and how come some people already have taken that outfit ?
where can I post a video with a player that using hacks, third party tools
Uhm I need help, sadly got jinxed 75 times but yet it stopped at 61 .. what do I do? Force stop, restart or repair didn't solved anything 🤷
welp rip fast suport
i'm confused about tier protection, it says it right now on the "start" button, but i did lose points
or do you lose points, just dont derank?
@night cloak they are going to patch it up everyone is facing it.
@shy lance tier protection... you will not lose any type of time its like -0
@placid lark just report them in-game.
@alpine obsidian i would suggest you redownload the game if you are using android . but everything seems working perfectly now.
@night cloak im sorry to hear that, i faced a lot of crashes too recently but the sad part they will not return any points to the players.
they won t be banned, there are thousands of reports.
I have proofs, so we make the process faster
@placid lark they are all getting banned a lot of them actually got banned.
give me a 1 minute
Say that to my rank. No offence, but in europe, there re more people that re using cheats, then ppl that re playin fair. Im talkin ab emulators only.
@placid lark i can't post links here but you can join the mena server and you will find a sheet were you can submit your reports. pubg mena server is also verified.
How to find M24 in PUBG MOBILE LITE?????
@jaunty lion u can send me the link in private
I moved from Belgium to other country and when I tried to change my region/country I can't because this option is not even there in my account, tried to login with guest account and it's there, and when I asked friends they have this option too.. any help?
Tier protection triggers for 5 times a day
anyone have confirmed locations for the excavate compass???
So is the north American classic server down? I literally haven't been able to get a match for 2 days now..... Been trying to rank up but I can't rank up if it won't let me play on the server.
How do I fix this?
Already tried enabling the permission manually but didn't work 😿
@uncut stirrup what country did you move to?
@spark willow did you download from the app store/gp store? is that emu?
@haughty cypress nope it's mobile and nope I got it from a friend via apk and obb
that happens occasionally if you try to download through apk
if you downlod from the app store/gp stoee, it wouldnt happen
i got disconnected from my account and when i try to login via facebook im faced with"you previously looged into pubg mobile with facebook" but its the wrong account and i cannot seem to access another facebook account
@torpid nova try removing PUBG from your Facebook account
@proud oasis its like 10 minutes
Ok
@proud oasis and about client error
if you haven’t yet
check the pinned message in this channel
I might of used a GFX tool but I stopped using it months ago not sure if this is a late Ban but atleast it’s 10 minutes
Why this happen? Im not playing classic mode the past 5 day. Im only play zombie infection
In profile likes aren't showing complete number
Randomly wail riding a bike I got flung into the sky and then kicked for fly hacking
@proud oasis GFX TOOL lead to 10 years ban
Cause its modify the game file
@night cloak When I open My I'd through Vietnam I can't get the Independence day offer .?????
Because it is only available for India @zenith oar.
@proud oasis note if you having bad connection
and you lagg
I suggest you get a better device ( will cost you more money )
It’s 10 minutes right
@proud oasis it is
Ok
Hello
@night cloak so any offers came for India I will Not Get it. ?
I do Lag a lot as my name implies but it’s bs if they ban an account for that tbh
unfortunately yes @zenith oar.
Guess I’ll wait till 10:50 to play
@proud oasis high ping = connection problem ( depend on the place you live )
sometime its might be server side
@night cloak you can get banned if you got reported
the game will take action on your account
I swear i dont hack
Can someone help me? 😭 i cant play wiht anyone because of my merit
Im youtuber
@fringe topaz hey what is your current merit ?
@fringe topaz if you killed your teammate they can choice what ever if they want to decrease your merit or not
note : if you have less than 60 merit
you cant play squad mode
But im not playing classic match for 5 days
you have to play solo and duo to increase you merit
Anti - Cheat feature does not working.. There's cheater everywhere in game
its working, it just sucks @stable forum
Lol! Not working i have video @haughty cypress
Why I can't play arcade and survival till dawn
@fringe topaz getting reported can decrease merit too
@stable forum no point reporting here, nobody here can ban anyone
I know
I know but i didnt killing my teammate
@digital lotus elaborate?
someone prolly just reported you out of saltiness @fringe topaz
Oh god
what are those anyway?
my account banned for 10yrs also
@visual narwhal contact customer support for it
cause i teaming up
cheaters everywhere in game every match
Not Pubg Mobile.
Pubg Cheater or Pubg Hacker.
I think It was better like this..
contact customer support for it @visual narwhal
lol they not reply @haughty cypress
if you want to rant somewhere, rant in #pubg-mobile @stable forum
@visual narwhal then nobody else can help you
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends.
can't understand @haughty cypress
@visual narwhal nobody here can unban you, only customer support can help you
Pardon my post was legitimate
@lime salmon you didnt post anything lmao
They have royale pass and open aim hack etc..
but they get our mail and never reply @haughty cypress
Because not ban... 👌
if you want to rant, rant in #pubg-mobile @stable forum
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends, @visual narwhal.
some one says they reply after 2 days but i waited for 5 days
you canT* paste link anywhere in the server @stable forum
@visual narwhal nobody here can help you
you canT* paste link anywhere, its against the rules
You've already been warned, now move to #chat.
@night cloaki not wanted my account unban from here
i only want solution
that's it
There is no solution.
@haughty cypressok
The game needs a lot of optimizations, idk why it always lagging and I cannot play at 60fps when I have the graphics set to smooth - extreme :)
This problem is only in the global version.. cuz I play the Chinese one one the highest settings possible and I always get smooth 60fps gameplay.
Why is this unusable
If you used a VPN to obtain a region-locked item, that item will be unusable.
Its my region's item and i did not use VPN.
@clear siren If you got it from some independence day event, it's bugged.
Oi when will pubg fix the mic issue that’s been in the game for months on top of months
Its for playing game for 180 minutes, And othet stuff that i received in same evant is not like this. this one is weired
Seriously wTf why can't we use that kar98 time traveller skin
Many have reported about the independence day kar98k skin issue. If you got it from some other event, then you probably should report in game.
Can I see screenshot of the event?
When the erangel 2.0 will be released??
@delicate dagger Later this year/early next year.
Lol
Is there anything else I can help you with?
@night cloak It says independence day*
Why you guys have the time traveller kar98k skin if we can't use it in INDIA??
Which one? @delicate dagger
OPPO kar98k skin
Ok
Both people from Pakistan and India are having the issue.
I'm still at school. Anyway #chat for off topic.
Ok
Mods and Contributors are volunteers they don’t make money from being here
what is this..??
Not really a bug.
A player that you usually can't see in the lobby is driving it.
The game hides players to reduce lag.
@neon patio can i talk with error or karan ... I have problem for TPA FROM PMCO
My game is wayyyy too laggy after the update im losing every single game because of that
Game is filled with hackers and cheaters
Click the 'repair client' option on the login screen. It usually fixes the corrupted files downloaded during the update which may be causing lag and fps freezing issues, @cedar scarab
@north cypress You can report them ingame.
Well that report button isn't gonna stop them they have anti ban hacks and pubg isn't doing anything about that
Every single game we encounter them
What tf is this infection mode ...
Can't even understand this till now
Please help!
Someone hacked my Twitter account
Which i linked to PUBG Mobile
After few minutes i was able to get my Twitter account back
And i logged out all other devices and changed password and everything
And all Secured now
But the person which he hacked my account
When i sign in to game
He be out of the game and be back to sign in page
But the problem is
He is still signing in to my account by just pressing the Twitter icon
He is not able to leave my account until i pay for him and so on
Please i need help
I don't know what to do.
I changed everything
Alllll and really everything and all secure
But he still able to go to mt account bu pressing Twitter Icon
He deleted all my friends list and he don't allow me to play
Who defender or who becomes zombie
your account is your own responsibility
Wow PUBG Mobile is Secured to detect RP missions if completed in game and so on
But not secure to pretect us and fic a lot of problems
@pale falcon
Really now?
My account got hacked
How is he login in by pressing only Twitter icon?
Why pubg mobile don't make it that if Password changed he must login again
that’s your own responsibility, i doubt someone hacked it, you exposed someone with the password and it happened, complaining here won’t do anything about it, the staff here aren’t developers
There isn't a way to do SOMETHING that he MUST Login!!!!!!!
He just press Twitter icon and easy to enter mt account @pale falcon
There isn't.
reset your password by requesting an email from the password reset form
try entering both your username and email address, and be sure to check for the reset email at the address associated with your account
if you're able to log in after the password reset, please check if your account has been compromised
if you still can't log in, contact them by submitting a support request
that’s what you can do
hackers don’t get banned @north cypress
When the hotfix will come to fix the notch display phone problems 🤨🤔?
Anybody seeing this message "Challenge has been stopped due to tier requirement not met" while playing classic squad matches. What does it mean?
@open oracle It should be pushed by the the next week. Just be patient
@slow dagger Yes this issue is known. Go look up in #555492558428700682 and react with a 👍 if you find similar reports.
If you don't find any reports, just click the pinned message and submit it by filling the form.
I wanted To Buy A Iphone Xs Max Can You Tell Which Graphics Settings I can Play On It @blazing saddle
is there anyway to remove linked accounts?
@midnight valve Probably the max settings the game allows for now.
like Google game play and Twitter account
Thank u
@blazing saddle but how?
@hidden crater nope
Hello..after 0.14 update im facing notch display issue..i turn off notch for pubg game in my phone settings but when i launch game when tencent logo comes that time notch was hide but when open game the notch was showing..please fix this issue..
@hidden crater Nope, you cannot unlink social media account. Further questions about unlinking can be taken to the ingame customer support. They will help you out.
okay ;-;
@waxen dew The temporary fix for the notch issue is turning off notch display completely for the device.
They will fix it soon.
@cursive oasis Just be patient and wait for the patch to be pushed, I myself am facing the issue.
@blazing saddle I already turn off notch in my device settings but when open game tencent logo come that time notch was hide but when game open that time notch showing again..why that was happening
Looks like I'll have to buy a Bluetooth headphones if they don't fix it early
bluetooth headphones have a delay, i wouldnt suggest it for gaming @cursive oasis
Actually, bluetooth headphones will reduce the sound quality for the game as they tend to go in call mode once the game starts which reduces the noise. It is recommended to use wired earphones/headphones for the game, @cursive oasis
@haughty cypress Guidelines :)
@'ToRoiD I already turn off notch in my device settings but when open game tencent logo come that time notch was hide but when game open that time notch showing again..why that was happening
This issue harm When i play matches that notch was annoying me and game
@waxen dew Keep it on Normal in the game settings and turn off notch completely for the device from the device settings :
Where can I find this settings @blazing saddle
You have to enable the Hide the notch area in display settings of the device and then restart the game.
@blazing saddle i already enble this settings but notch was not hiding when game opens
@waxen dew Not just for Pubg Mobile. Turn it off for all apps, I mean the whole device.
Wait i do
@waxen dew There should be an option to turn off notch display completely for the device
@blazing saddle its already turn off for all.apss
@blazing saddle But facing same ussue
@blazing saddle see when i open game notch was hide
Exactly same problem with my device
@blazing saddle And see when game open notch was showing again
@waxen dew @cursive oasis what devices are you using?
@blazing saddle Im Using Vivi V9 Pro
Zenfone Max pro m2
@blazing saddle Im using Vivo v9 pro
@blazing saddle this notch issue comes after 0.14 update
Yup
@waxen dew Keep the ingame settings on notched and turn on safe area display and try?
I hope that works.
@blazing saddle I already do all settings but its not working
@blazing saddle what about my phone
@blazing saddle This issue was facing after 0.14 update
@blazing saddle othErwise my device working perfectly
@cursive oasis Your phone model lacks the option called Hide notch in the settings,
You will have to download an app called Nacho Notch hider.
Here is the link :
https://play.google.com/store/apps/details?id=com.xda.nachonotch
@blazing saddle I tried it already but it didn't worked
@cursive oasis @waxen dew Give me some time, I will look up for methods to hide notch display completely for your devices.
If I am unable to find any solution I guess you will have to wait for the patch.
Aight Bud ty @blazing saddle
Hey
someone help me
i was logged into pubg mobile from my facebook and my facebook locked and i can't access it anymore ok? and i wanna transer my account to another login ?
re install what?
gtfo stop be funny if you can't help
@weak apex
@weak apex
so no1 going to help in this ?
As far as I know, if you FB is locked and you can’t get into your PUBGM account anymore then there’s nothing you can do, other than to get FB to unlock it. If you had linked more than one social media then it would be a different story.
really ?
Yes.
my game crashed everythime i tried to join match, rejoin and crashed
That mean trash developers man never hear something like that
just if they allow us to send the bug video, it would be good
They should know how to transer accounts to another account lol but ofc they can't help me as i see they can't fix hackers shits software how they helping me lol
pubg mobile will be dead soon
no help, keep hackers software on, no fix so dead game
@cursive oasis I found a solution for it, but it requires twrp flashing so i wont recommend it.
What's twrp?
@thorny linden Account security is your own responsibility. You should always link a second social media account to your game account to be safe.
Unfortunately we cannot help you, contact facebook support and get your account access back. That is the only solution.
Twrp flashing?
If you google it you’ll find the info you need. Should be the first link. Basically, it’ll be a huge hassle that isn’t really necessary (hopefully) as a patch will be released soon.
does TDM kills count in Assault Mastery Achievement?
try it and find out
Team, what prove you need to ban a hacker. a big streamer in india caught hacking live. What are you waiting for? If you want prove i can show yoh
why do u ppl dont ban these mfs. are they paying u money?
complaining here won’t do anything about the hackers
the staff members here are not developers and don’t have any contact with them
then whom to complain
Unable to login through Twitter in emulator @weak apex
Hello, @meager meteor!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
my pubg account was hacked.
Please read this channel's pinned messages for further information, @onyx notch:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Read 4th pinned message.
um can i send photo here
Yes
Hmm you can report it in game.
k thanks
My account banned for 7 day without any reason fg
this guy be cheating in a goddamn bonus challenge expert match. cheating for money. how much lower can you go?
Please keep reporting them, @errant ginkgo. That’s the most efficient way.
This is so that the security team will have the game data necessary to take action.
yep, pretty much all 17 people reported him.
kinda upset cause that's 3 vouchers down the drain
it happens
speaking of the bonus challenge, the ping is much higher than I expected. is there an explanation?
How I get -103 in diamond?
holy
@pale falcon Are you crazy? Can't you see the date of the match in screenshot?
the points seem to have never registered. else you would be down one prestige
-103 means you'll drop one rank and -3
@pale falcon It was 13th of August
Any mod or admin here
@pale falcon When I said it was today?
well clearly you died too soon and lost your points
@pale falcon -103 In diamond 🤔 👌 👌 , you don't have any answers
because nothing can be done about it
Look, the points didnt effect your rank. You didnt derank. I say just let it be
@errant ginkgo Ikr
why would you report it today when you lost points on that date?
I guess he only checked now
decides to report it a week later
@pale falcon Because I didn't open the game and today I open the game and saw this
it looks like a bug
@pale falcon Reporting a week later is not allowed according to you right?
any modes?
@pale falcon Ikr, I just want to say that what's wrong with my career results?
Alright alright let's not throw hands at each other over a game bug ehh
pls fix ping issues
@craggy blade my apologies for that, it's a bug and will be fixed soon
the staff members here aren’t developers, they aren’t going to get your points back
and they don’t have any contact with the developers
@broken sierra Sorry, but I didn't ask you so please don't interfere
in a first circle every matches ping up to 150-200 ple fix ping issue
Oh boy
Is there any link from which i can download whole game with updates?
Gentlemen, please be calm. This is a support channel, not nsfw furry channel.
take your discussions elsewhere
Woah edgelord calm down your horses
Lmao ikr
calm down your horses
@errant ginkgo it's kinda a custom room so .....
occurs when the connection is unstable or when the signal is weak
I guess it connects to not just Asia servers
High pings are obvious in custom rooms
Although, all of the players are indo, malay, china, india
yes
Either way, thanks
because you have more enemies rendering in
All good
where can i find my crew?
The career results seem to be bugged, although I don't see it affecting your overall tiers. You can feel free to report it in #555492558428700682. @craggy blade
We do not deal with ingame bans here. All bans are justified, if you feel that it was unfair you can click the File claim button and wait for response. @regal skiff
No Crew Buttom
There is an arrow right below the microphone button, @night cloak. You can find the crew option there.
And crew challenge will be available at the tab next to start button, @night cloak.
@ancient kestrel You can download the whole game with updates from the official website.
because you’re diamond
But before up date I got decent points but now u hv to be top 25 to get points
you’re almost crown
@night cloak, the point system for ranks also includes your kill count.
so expect your points to decrease
@night cloak Rank points algorithm have been adjusted since the 0.13.5 update.
Kill ratings get more priority than Survival ratings.
Also you get less points as your tier increases.
@pale falcon @celest shadow Read the support guidelines in the pinned messages.
don’t have to read them, we were here first, not interfering
Thx for the help but I'm still it happy cos it's so hard to rank up these days especially when hackers kill u at the start and we lose like 40 points which takes 3-4 matches in top 15 to get
read the support guidelines please i want my promotion
It is better you avoid interfering when staff is providing active support to avoid causing confusions.
@blazing saddle yup whole game
New update and more lag way
This achievement is impossible
Ping me with lik
@night cloak It is possible, but yes it is very tough to pull off. Keep trying :)
@ancient kestrel https://www.pubgmobile.com
You will see a download button there.
hello, i can't login without VPN...why after login with VPN and disconnecting it doesn't stop the game...i am from Bangladesh and everyone is facing this problem
@cedar ether Refer to this :
https://discordapp.com/channels/393088095840370689/481200416349224980/593145543333773312
I killed 15 between 2 rounds as in 1st round I became zombie at the start u cant kill 30 zombies in 1 match especially when everyone shooting same zombie and even if u do most dmg some1 will likely still ur kill
@night cloak Agreed. Just take discussions to #pubg-mobile or #chat. Lets keep this channel restricted to support related questions only ;)
Report him through game. it's ez. @old remnant
@night cloak i have report him
Please you also repirt him
Asia solo rank 1 is also hacker
I can not sign in to the foreign version because I accidentally logged in to the Vietnames versione
Hello, @old remnant!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@brisk musk Go to the customer support of VN version and request for transfer of account to global version. They will assist you.
There is a new glitch for scope hold
Where is the armoury in the new update
Can some peeps do me a favor and play the new zombie mode and rack up as much damage as possible? I got banned for 10 years after my 3rd zombie match for some odd reason. Support won’t listen, then I found out someone else I was talking to the day before got banned the very next day playing it. More people need to get banned by whatever triggers it so the devs are aware lol, cause they are ignoring all my tickets.
Hello, @bitter turtle!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@reef dawn You cannot get banned for playing zombie mode.
Then I have no idea what they decided to ban me for.. but I think it’s very odd someone else got banned immediately after their zombie game too.
So I assume that’s what the problem is*
Only repeated violation of ToS will trigger a 10 year ban.
Refer to faq 2.9 in #481198147478224896, @reef dawn
I’ve been playing since s4 and the 3rd game I play on zombies I get banned. Doesn’t really seem like a coincidence. I have read all the ToS
I haven’t violated any of their rules
Then you can click the File claim button and wait for response, @reef dawn.
They close my tickets immediately like I said, so
Their support doesn’t want to help lol
This is why I’m asking people to look into it
@reef dawn Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
I’m not asking for like actual assistance in getting myself unbanned. I’m just asking for people to play around with the mode and see if something like that happens to them. Like I said I read all the violations and never met any.
I am just hoping multiple people encounter my problem so I can actually get my account back, because otherwise customer support just ignores me.
hi .. my account got banned for 10 years and this is not fair bcz i didn't use any cheat , but i playing with guys who using cheat .. and they still play with ther accounts without ban , and just me got banned , there is any chance to unlock my account ? 😫
File claim @red plover
And now I'm pissing in me pants seeing that much people getting banned back to back
i did it by no one respond to me .. just bot chating .. 😦 @broken sierra
Try again and again and wait till they reply
ok i hope they respond and unlock my account .. bcz i have royal pass elit from season 4 to season 8 and i'm very sad to lose my only account 😦
They won’t respond, even in the unlikelihood you were banned for the wrong reason.
I getcha mate i getcha but staff here can't do anything you know, it's all upto CS.
the staff here aren’t developers, i suggest you don’t waste your time
truth
Hi. Does anyone know how to turn off this floating bar? Its keep appear randomly on my gameplay and when it does my game start freeze cannot move or shoot until its gone. Im using ios beta 13.
Well I think it would be better if you asked Apple support for that, @eternal kite.
Dont you think its from pubg dev?
I dont know. This is new one. Before this it doesn’t appear
But before this it doesn’t appear even when im still on ios13
Hi, maybe someone can help mew. Since last update my friend sees everyone on spawn island in undies and parachute skins don’t load. What can we do about it?
@eternal kite That's definitely not PUBG, that's an iOS Beta thing.
@pliant cape Tell your friend to log out and use the Repair client option shown on the log in screen.
Ok then. Thanks for advice. I’ll seek assisitance from their support
The repair button has a different effect than deleting and re-installing app?
@eternal kite You're welcome 
Takes much less time, @pliant cape.
Ban! @broken sierra
does the tier protection go after playing 3-4 games?
@distant escarp Tier protection triggers 5 times when you're on the last rank of the tier ([Tier] 5) and one time every other rank.
How come you don't know that 
He is talking about the event, smh my head
thanks ❤ thats what im asking about @glossy sable
O.o
@distant escarp You're welcome 
@broken sierra :P
Can someone help me to locate all the treasure in all map ?
The spawns are random, if you're talking about the Golden Compasses.
@eternal kite i had same problem after the 14 version update.. The only solution worked for me was to revert back to ios12 and game has been working flawlessly since then..
@night cloak hi robin. Thanks for the info. So its confirm bug on the ios
@glossy sable thats not ios beta thing.. I had been using ios13 beta since the start never had that bar.. It came just when i downloaded pubg 14.0 update so idk who is at fault.. This bar comes only in pubg and not in any other app.
@eternal kite yeah it is but until there is some patch from either side apple or pubg.. Only solution is reverting back to io12..
I did bring this issue day before yesterday here..
@glossy sable do u have any idea regarding ACE and Conq?
@night cloak hi robin. If you do have any solution for this issue (except downgrade ios) please do update me as im also struggle on this bad bug. Thanks bud
@eternal kite i did not find anything
. Tried everything but nothing helped so at last took the plunge and downgraded to ios12.. However if u find anything do let me know because i loved ios 13 😂
@night cloak sure. I’ll let u know. I’ve already log issue on beta 13 feedback. Not sure if they will aware of it.
@night cloak it should be on their profile
@hope
@glossy sable
Broken excuse of a game Net From WiFi is working fine but shows server disconnected within game have to restart each time to get connection back everything else Discord, Youtube etc working fine.
@haughty cypress
@night cloak 534058091067605013 this is your id
My crate opening sucks
Please suggest me a the best country to open crates
there is no best country to open crates @mossy hatch
@mossy hatch there is no such thing crate opening is based on pure luck and using vpn is not recommended
and how do you prove that? @night cloak
just because you got lucky doesntmean everyone else has the same luck
logically it doesnt make sense in the first place
@mossy hatch it has been reported you can go in #555492558428700682 and react with 👍 to upvote it
@mossy hatch please ise #chat or #pubg-mobile and also delete these messages
This channel is only for support purposes
Kkk
How to delete it
In morning I tried to play tdm but it started classic match😂
Will VPN use give u ban
@mossy hatch it is not recommended
@mossy hatch hold and press delete
Also as said earlier offtopic goes in #chat
@night cloak hi. I already know the issue. Its the 3 finger gesture new implement on ios13. You can try by open notes and 3 finger on it. However, there are no solution yet to turn off this 3 finger gestures
@mossy hatch vpns no longer work on pubg mobile.
they do, but its much harder to gain access to region locked events.
@eternal kite nice
Which setting controls iron sight gyroscope.
However i turned gestures settings off so that should include every gesture irrespective of 3 or 4 fingers.. But problem was still there.. @eternal kite
My friend's account was hacked what he do now?
@gilded citrus i believe its gyroscope sensitivity. i do not think there is a way to change the gyro sens for one specific thing.
Please read this channel's pinned messages for further information, @umbral whale:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@night cloak thanks For telling me that!
No worries!
I am accidentally login on vietnam version now I want to transfer my account from Vietnam version to Global version , is that possible to change ? plz help me
@hallow scroll it isnt possible however you can contact VN version support
Hello please help. Im about to link pubg account to another social media. But i can't find the button to link the account. Please help
@lucid lintel can you send a screenshot
@lucid lintel dont know why it isnt available for you, are you using the global version?
Yes im using it. But the old one i can link more account
Will HDR or higher graphic available on iPhone 6s Plus?
It is very unlikely to be @wooden hemlock
Here they said permanent items in redeem rewards through FT but every item is for limited time days whats please set what you said what we get
As it has 2gb ram so we can consider hdr as an almost impossible setting
@spring void it’s said this graphic will available on your device soon but I don’t think so haha 😂
@wind dock is that Indian server event?
@spring void @everyone @wooden hemlock yes that was india n Pakistan server event
Permanent items? They said but.....
Exchange scrape is the best choice
Have you read the SS
You can go to #chat for offtopic
@wooden hemlock already done and alot more points i will got to redeem
@spring void reply me
@wind dock are there any permanent finishes?
Nothing but the photo i send they write you will get permanent item but nothing every item is limited time please change that some
Is VPN work? I want to check them
Guest login restricted?
Hi
I still haven’t recieved pubg update. Is it something to do with my ios version? I’m using ios 13 public beta 6
My pubg account has been blocked for 10 years becuase someone hacked my google account and misused it. I am a legit 6 finger pubg player and was learning solo vs squad to create a youtube channel plzzz help me bro. I tried to contact pubg from game,twitter,insta,mail but no one replied. Plzz help me bro. I built that account from my heart.
@wind dock report it ingame for false advertisements :)
@rigid shuttle you should refresh update in App Store
Plz help krdo koi 🙏😭🙏
@wooden hemlock Usage of VPN is strictly not recommended.
@wooden hemlock right, and how do you do that?
@small gull Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
@coarse lion are you playing on emulator?
@blazing saddle
I filed claim but no one repleid since 4 days . Automatically the conversation ended. I started 4 conversation but no one repleid. Then what to do
I still haven’t recieved pubg update. Is it something to do with my ios version? I’m using ios 13 public beta 6
@rigid shuttle I go to Pubg Mobile on App Store and refresh page and then it’s change from Open to Update.
@small gull Sorry we cannot help you in anyway. Don't bring ban related issues here.
Please do not use any other language aside from English in this channel, @small gull. Refer to #482111832669159445 for language channels.
I have an issue, 60 days login achievement not working the counter stuck at 30 days
Reported but never i get response on anything
@floral edge The counter shows the maximum amount of consecutive logins.
Since the new achievement came with the new update, you must have missed a day of login which made the counter to reset but it still shows the maximum consecutive logins.
Please refer to FAQ 6.2 in #481198147478224896 for further information, @wind dock. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
PUBGM should have clan war or something like 50 vs 50 (clan vs clan)
You can suggest ideas through customer service in-game.
@night cloak ohhh ok
@wooden hemlock tried it didnt work. Still no update
Pubg is noob. They only ban small youtubers account. And crew challenge winner is hacker. It is happening since 3rd season. But no one is taking action. All are taking money from the host so hackers are not getting banned
Hello, @small gull!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Noob my id is banned without reason
Stop bringing the same issue again and again, you were already answered appropriately.
You can take further discussions to #pubg-mobile or #chat, @small gull
Please read this channel's pinned messages for further information, @dense flame:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@dense flame they might be a reason related to wifi connection
@vagrant onyx i also got same type of suspension but now my region rankings i.e. duo wins is not showing.
@'ToRoiD I already turn off notch in my device settings but when open game tencent logo come that time notch was hide but when game open that time notch showing again..why that was happening
@sturdy idol Contact the ingame customer support regarding this.
Connection terminated issues usually lead to rank freezing. You can get a better answer from the ingame customer support.
@waxen dew What device are you using?
@blazing saddle I was contacting to customer support but only bot reply i cant see any option their
@blazing saddle im using vivo v9 pro
They told me to use repair client option from login page. @blazing saddle
The notch issue is being fixed. They will push a hotfix for it this weekend. Refer to the screenshots in the pinned message, @waxen dew
@blazing saddle Notch display issue that was a glitch?????
Why my game is crashing when I am clicking the OK button
@sturdy idol We cannot helo you with issues that are not client sided. The issue you are facing is from the server side and only the ingame support can help you.
@craggy blade Clear game cache and redownload resources. Make sure device RAM is cleared.
@blazing saddle @'ToRoiD Notch display issue that was a glitch?????
@blazing saddle Please confirm when notch glitch was fixed
Notch glitch should be fixed with the next hotfix.
@blazing saddle any date of next update???
No confirmed dates. Refer to the pinned message, @waxen dew
I an not getting pubg update. Please help
Please read this channel's pinned messages for further information, @waxen dew:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@blazing saddle Gameplay also changed after0.14 update why this happen?????
You can refer to patch notes of the update on the official website regarding the updates and changes ingame, @waxen dew.
How i can delete facebook and link it with twitter?
@blazing saddle My friend was banned for 10 hours due to the failure of the connection but when he returned to open the account he found Rank Bronze
@karmic grove You can link a maximum of two social media accounts.
It is not possible to unlink an account after linking it.
@night cloak We do not deal with ban related issues here. Contact the ingame customer support.
@blazing saddle it was confirmed that notch display issue fix after next update?!???????
@waxen dew
Okej thanks
@blazing saddle ok thanks
@blazing saddle in game customer support not working when i goto chat..their only operator reply no executive supporr
Support
Whenever I get these compasses in-game the ones in the event I don't find them when I finish the game . Like that I didn't find any. I tried sending in game support they didn't answer
@meager fox ingame support not anwer only bot reply
@meager fox im also frustated from ingame support
I've been sending the last 5 months for different problems and no decent replies or no replies at all. All they care about is royal pass and money. Not fixing the problems and closing hackers profiles
they do close them but there are just to many hackers
@blazing saddle thank you for your response
so now I have to wait 30 days while login daily until it pass 30 days to increase the count..
My microphone does not work in the game. They write that I’m not very old, although I’m 18 years old.
that's what they write to me, To pratect our yourger users, we are unable to offer you the chat functions. We apologize for any inconvenience caused.
Not him, his teammate
Smh my head
Hello, my cousin is having issues with updating hes game on play store
It restarted 2 times now (the update was 700 sosmthing mb/s)
True that
@barren prism Clear data of play store and try to update again.
If it still causes problems download the game from the official website.
I'm of legal age 18 years old and my micro is dosn't work
is tier protection over?
@hexed sinew after 5 matches, yes
Ohh okk
wait what?
because you are underaged
Nooo
grow up and then try and use it
I have 18 years old
judging by the grammer i'd think otherwise
it’s grammar
soz
I'm russian man. No English sorry
either way
Avoid discussions here.
did you log in using facebook or twitter?
@everyone how longer will be protection rating available ?
im live
@night cloak Is there no Lucky Shop in the new update??
@blazing saddle Is there no lucky shop in the 0.14 update??
@errant ginkgo thank you
@gritty harness Nope, i dont see it anywhere. But i cant confirm.
I using facebook
hi guys, last night my tiers got reset to bronze 5 from conqueror. the game kicked me out for 10 mins for "data error" reasons then when i logged back in my ratings were reset to 1200 from 4400. Does anyone know what I can do to fix this?
@night cloak this means that you are banned
I am able to log in and play like usual though...and only one server ratings were changed. the rest are the same as before
this is the message i got. It mentions nothing about a ban.
Try with better internet after given tine
@night cloak Please refer to the corresponding pinned message, Data Error with your Client.
It's a suspension, be careful, next time might be a ban.
why did i get this suspension though?
@night cloak it's waring next time you will be permanently ban
I still haven’t received pubg update. Please help
I received no messages for "suspensions" or a "ban"
@night cloak your id is not banned
Its warning
@rigid shuttle uninstall then Install bro
but I haven’t done anything to get suspended.
my stats are still there
I tried to install the game for peace, but it appeared in the package installer "App not installed" Can anyone help me?
@night cloak we only provide support for global version
@night cloak its not banned permanently
@night cloak you had a data error , follow the pinned message so it doesnt occur again
@spring void yess I did ! thankss
also I dont know why I would get banned. Surely its a glitch or a bug?
It is explained on the pinned message, @night cloak.
@bold siren hello
Hello, how can I help you, @dense grove?
Then refer to #pubg-mobile & #chat for discussions, @dense grove.
@bold siren ok
@bold siren Will I be able to get my ratings back?
I do not think so, @night cloak.
Hello respected Sir/Mam my the UC which I get from royal pass has been deducted with a notice in my message. It is because of panelty.I don't know about it please help me with it any please tell me the way to stay away from it.So that I am able to buy uc.If it is because of my mistake please give pardon to me. please help me by giving farther information about it. Thanking You 🥰🥰
@glass jacinth can you send a screenshot?
@still nexus most likely a bug or you are removed for a tournament you registered for
I believe it is a bug because i see this too without registering for a tournament
Same with me here
I never registered for any tournaments
If you don't khow properly don't tell wrong information please @spring void
Where I can report a hacker
What's this my game doesn't open this will not load
Yes I installed new update rn then I saw this error and I reinstalled this game of 2gb then same error comes
@shrewd cairn are you from Bangladesh
Wow if my game doesn't come today I will never play this game cuz tommorow is Sunday so
@still nexus which part of this is a bug is not proper?
which city? @shrewd cairn
ok, make sure that your city hasnt banned the game
@shrewd cairn ^, also why not here why there?
@shrewd cairn dude he is a staff member he is asking to give you a better answer
Oh OK
Btw I don't care if he is leader of this server also I just need solution for my device
Well if you don't answer he won't be able to help you
@NF Gaming#6871 ok
Sometimes when i scope in my player model aims at ground
Please help me
This got me killed Manny times 😭
@topaz crane i cant understand what you mean can you provide a screenshot or video?
@shrewd cairn so...is there is any ban in your city?
Why is my resolution so bad?
Hey guys I have one question why I can’t submit registration PMCO? Thanks fot answer 🧡
I am on HD but everything is pixelated
im stuck on 30days for this achievement.. while a lot of other people have it already
@supple gulch did u used gfx tool?
Please someone answer 🙏🏻
@wind owl what does it says?
I can’t submit registration PMCO why? I fill all questions
cough games trash
@wind owl what error do you encounter?
Where is new lobby and vector
Nothing I filled all space successfully but when i push submit nothing happen despite all success
No
@shrewd cairn are you using VPN?
Nope @rare scaffold
@shrewd cairn are you playing on phoenix OS?
Hello, @next spear!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@rare scaffold what?
What's your phone, @supple gulch?
@night cloak
Hi
Hello
Move to #chat or #pubg-mobile if you don't need support.
@night cloak hello, my friend need help
What does the ban notice say, @night cloak?
No independence event pls help:no_mouth: :sob: :sob:
Please refer to this message, @night cloak:
https://discordapp.com/channels/393088095840370689/481200416349224980/593626127054929930
What about mine? @bold siren
Anybody can help me ?
Can someone help me
@bold sirenbut i used dns changer but game banned me
I just want to know one thing
Please help me, I have been trying to get an answer everywhere
Me and everyone I play with has been having the same glitch when Parachuting we drag across the ground or stuck in the ground for more then 15 seconds after landing this has been going on for at least a month
Bug Report: Game stuttering on TDM
I want to know what is a companion
Can someone help me with this
Can anyone help me with event is not open yet😭
@spark agatesame I play in Vietnam version
@spark agatei think u used some website which tells free outfits and skins and gave ur details
@shrewd ether what can I do now
Download pubg VN from here u can continue playing in that
Same happened with m and I play in pubg VN now
So I can never play in normal version again ?
No
@night cloak report in #555492558428700682 according to form in description
@idle thorn this likely happens due to internet issues
This is my pubg VN account
@outer zinc are you on global version
yes man
@shrewd ether how do I get back to global version ?
@shrewd ether so what is the issue? Remember we only provide support for global version
@spark agate short story you cannot
@spring void pubg mobile lite version
@spark agate no pubg VN is good too
@outer zinc ggo react with 🇱 in #504819353049628683 then go to #lite-support
@spark agate u can't return
@shrewd ether you can head to #chat to talk about vitnamese version
@spring voidthis is pubgm support right . Not pubgm global
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
But this is for global version of pubg mobile not for VN version they are conpletely seprate games @shrewd ether
@spring void for a month and Im running 20MS and 130mbs and everyone I play with on NA has had the same problem
I am not discussing about it I just said him to switch to vn and gave screenshots and it's closed @spring void
@idle thorn by the bug you mean when you parachute your parachute keeps on sliding? Right? That would be due to internet lag, you can try repair option from login page
Alright I'll try it again
It's coz of ping issue or global lobby @idle thorn
When less players are there from ur region in particular mode or map, u get matched to international players , even ur ping is normally 40-50, in global lobby it keeps fluctuating. Sometimes even there is high ping it shows low coz of glitch . So ping is problem @idle thorn
Clear cache
Today is my only day to play tommorow I will be busy
I faced it once first clear cache if I doesn't work clear data
@shrewd cairn are you using any vpn/dns changer
Yay now I can play @shrewd ether ty but it takes long time to load slowly it loads then it comes
And I don't use vpn
Any mods here i need some help regarding the pmco fall split registration
Actually, I didn't get the new outfit from achievements bestial instinct set and I'm logging in daily? What to do ?
What’s this?
So we played our 15 matches of PMIT but one of our teammates have the flag of another country and one of my friend is saying that u guys can be disqualified,
Is that true??
Please anyone know anything then let me know 🙏
@drifting lark What does it look like? A tank I guess 🤔
Come on, you know what I mean. Is there any reason it appears, will it be a new vehicle or something?
Nope. It is just there as an unusable asset. @drifting lark
Oh maybe they are teasing something for the future? Who knows? Keep an eye on #news for the upcoming events, @drifting lark.
I was playing death match, i dont remember exactly if i died or not but i some how respwaned in the enemies base . I dont think they see me and im sure my wifi is good.
Also i cant move.
Hello, @gilded citrus!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
meeee
