#questions
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@inland plaza in a couple of weeks hopefully
@summer sundial what are we supposed to do with that image???
Tell us Mr. Edgelord
yes
Make sure to check #555492558428700682 . If you don't find this bug, do report it.
What's that??
Hello, anyone here who's an administrator?
hex
I need to report my account what was unfairly banned
LOL
Bro theres a bug in tdm
I know
I don't use any of that, since I was in competitive team
Feel free to use #pubg-mobile to converse.
is it possible to get AWM in TDM?
Itโs ruined my 500 win streak that bug that makes you get stuck in place
Yes, @night cloak.
I legit was on a 500 win streak and that BS bug got me killed
Spawns sometimes in place of m249.
i've memorised that map inside out
A 500 win streak๐๐ณ
I was on a roll
That's my kd from my original account that i was shot
Check #555492558428700682 . It's already reported. Be patient now.
Use customer service in-game, @night cloak. We can't help you with bans.
@vital sluice do u know why Tencent just drop support in iPod touch gen 6?
There had to of been a reason
I don't know why.
Why is there no 3d touch on android
because there's no hardware in android phones lol
They should atleast Release some@list of sort each update that says what devices are being dropped
why u put lol ๐
Iโm pissed off
how are they going to support a game feature if the phone itself doesn't support it
lol
lol lol lol lol lol๐๐๐
LOL
Done?
You want a mod here? @summer sundial
Guys why do i always get shit from crates?
Wdym
So im going to get mod if i keep using emotes
I always get silver my account is one year old and didnt get any legendary while my brother opened an account from 1 month he has 5 legendaries now
@hazy phoenix like i said it depends on luck
So i have shit luck
Whats the deal with ppl and emotes
rip me
Yeah we can say that @hazy phoenix
@broken sierra๐ญ thank u
All good
@vital sluice itโs still not working ;;
I have registered on a pubgm fall 2019 , but i didnt get any emails and notifications untill now ...cold_sweat @night cloak
@wintry heart
Can someone tell what is happening in Europe server why people are two million time faster than pro player?
Me*
Idk
So my banned account is a bug?
Since I send Tencent a lot of emails and they don't answer me
@night cloak why do you think your account got banned?
If I pulled a mythic on premuim crate on 1/10 will I still be garunteed a legendary?
@summer sundial not a chat for that โ #chat
@steel root i guess so
Well this chat is dry
@DeanI don't know, I only had 17 kills and they shot me and I don't know if it's for my 17k.
bro i litteraly had a cupon and pulled a legendary outfit with the emote
@broken sierra
@night cloak how many wins u have
I have 94 games, 58 wins, top 10 77, kills 858 and kd 17.88
But I already send a lot of emails to Tencent and he won't answer them.
94 games and 858 kill is not easy. You surely did something.
My goal was to kill 10 or more per game to have my kd high
Hi anyone having any issues with the new achievements like perseverance V not unlocking?
Sorry but that absolutely kicks in the suspicion, it will be very hard to get your account back. @night cloak
What makes me angry is that they ban those who play legal and the hackers don't
They even beat me the new account I made myself.
Dunno
i keep getting killed by bots doing damage too high?
smh updates always break something
I contact support in the game and incant make revoke access please tell me in details what can i do
I had 115 matches with a 10.77kd at #67 on the server for fpp solos and I didn't get banned
According to Ivan, to remove the hackers and not the legal players ๐
hey mods my account was banned for 10 yrs
i am teaming up and after some time in game i am disconnected
Contact customer support in-game, @visual narwhal.
Yeah I think their system is messed up. It used to be fun to play when it first came out. Now with all these bugs and hackers in game pubg seems more worried about getting their money than fixing the issues they just keep adding and adding trying to match what cod mobile is coming out with but at the rate their going idk how long they'll be able to keep everyone on board and then when apex mobile comes out between cod and apex they're sure to take a paycheck hit if they don't start fixing these issues and fast. @night cloak and a hotfix isn't going to work if you guys keep adding to the game at this fast of a rate. Your just adding more and more bugs each time almost impossible to catch up on it all
Not customer service in game takes at least 2-3 days to get back to me and usually I'm one of the top 100 players on the server
Before if they answered you quickly, but now they don't even bother to answer them
Like I said more worried about making money than fixing their game
but i wait from 6 days
and after 2 days conversation has been closed automatically
I've been waiting about a week to be answered on my own
And I made another count and they banethe me too
As long as people keep paying for passes and room cards and skins they'll continue to take their time
@night cloak sad bro
i think i can't get my account unbanned
@earnest cedar clear data and run game again
@earnest cedar yep they're aware door issue still hasn't been fixed after 2 seasons of it they won't answer in game or through email so not sure how long until that gets fixed and @spy I just reinstalled my game and first match it was bad already with a ping of 20ms so it shouldn't be lagging
Yep
what the fuck i spend about 100$ in my game
When will be the next fix update..... I hope the devs knows all the bugs........ Its more this time
Is the tdm bug fixed in new hotfix update?
Can anyone share me the link of 13.5 pubg app offical
When are yall going to fix the outfits
Should be resources. Not resouces.
@inland plaza no
Even after the hotfix the game is running in notch and i can't hide that ๐คท
Hello, @full hollow !
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Ok ty
So many hacker in game
How do you appeal a ban? I have no clue why I got one, and if I donโt get it fixed Iโm actually going to sue.
I spent $500^ on this game and been playing since season 4 and get a random โData has been changedโ during a zombie game and a magic 10 year ban has appeared.
I file claim and they just give me a dumb automated message
Stats are showing incorrectly, avg damage win ratio etc is not there at their actual place
@naive mica No, they are no longer usable; You'll get BP in exchange once they expire
Got it, thank you.
Does the one time use tier protection is consumed whether or not you lose or gain points?
@desert wraith it only get used if you get negative points
Aight thanks
i need email of pubgm support plz....2nd time losing my stats in achievements
@cosmic gazelle the hotfix has been released, it is now showing correctly
ping me
That's the process unfortunately.
is there anyway to contact? other than bot service?
Nope.
duck
Even after the bug fix, The poco F1 notch is not looking good. I means it's the same. No change at all. The upper side of the notch used to be black, whereas now there is some graphics present but the icons have shifted. Same with the down side of phone. The icons shift from both side making the screen small. Earlier just the notch side was only black and the icons from that side shifted. See the image, right side icons shift when the setting in graphics is notched. Earlier the right side icons used to be near the screen end and on the left side (notch area), the icons were same but rest were black screen as if there is no notch. Is there any solution. Right now I have to switch to normal mode in graphics setting and additionally have to switch off notch display from phone to make it like earlier.
Please help me i was stuck on loading screen after starting any match
@fringe swan that is a region issue, try playing with a different ISP or try changing to DNS address
please solved the login issue of bangladesh
we don't open game without vpn..
please solved the checking update glitch..
we face the problem at last 15 days...
we expected the new update solved this issue but it was not solved...
all pubg player face the issue
@quick nebula hello, the issue is not from the server side AFAIK, some users can access the game while majority doesn't seems to connect, at most you can try changing your DNS

@reef dawn
Send the Pop up Notifications why you banned?
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends, @winter crater.
๐
i so sorry @night cloak
@rare scaffold @rare scaffold
the problem face most of bangladesh pubg player...
@quick nebula there is a possibility that the game has been banned in Bangladesh!
@rare scaffold
no ..but we face the problem last 15 days.
whe we use vpn its solved
it's was a problem of bangladeshe server
@fossil musk The notch issue has been reported and is being fixed soon. It is being faced by many people right now and they will push a small bug patch soon.
@quick nebula VPN will ofc bypass the regional ban but it is extremely risky
@blazing saddle but when? Its already 2 days
Yes I know, even I am facing the issue. The temporary fix for this is to turn off notch display for the device, @rapid sphinx.
@brazen flint once you go in high tiers, bot damage will also increase. This has been changed from 0.13.0 update. In simple words, lower the tier - lower damage by bots. Higher the tier - higher damage by bots.
Really nice to hear that ToRoiD
@blazing saddle can u tell me the steps of revoke access bec the custmor servoce in game didnt help me
@misty tendon Go to customer service. When you start the message thread just type 'revoke access'.
They will respond in a few hours/days/weeks to ask for evidence
@misty tendon No no, when you start a message with them
@limpid comet report in #555492558428700682.
@blazing saddle i tried this but he give me articles about lost account pr lonk and unlink and etc
@blazing saddle i cant because they are saying you dobt having permision to send message..
@misty tendon Just try to explain your problem in details. They will help you out but it takes time for them to repond
adminnnn
I explain to them but the articles didnt change and no choice for revoke access
@blazing saddle how can i change my region ?!
@misty tendon
You can change it every 15 days. It is in basic settings ingame, @misty tendon
@limpid comet What is the issue?
ow finally
Notch dudeee, not a bug in costumized control layout
Hotfix but useless, bcz the poco F1 notch it's same. The upper side of the notch used to be black.
How u can get that Golden Compass
collect compasses by playing matches and participating in the events as shown in the screenshot@craggy blade .
@night cloak But there is no such of getting golden compass, can you tell me which event?
@night cloak ok
@night cloak So now players with iPod Touch ^ can play?
i think
@cedar vine The bug with that issue is fixed now. So you can play.
Golden compass need to be collected at in classic mode. You need to loot them
@craggy blade there^
Hotfix Information
The following fixes have been applied:
- Fixed a bug where some vehicle finishes affected vehicle display.
- Fixed a bug where customized control layouts were not being applied correctly on some devices with non-standard screens.
- Fixed a bug where the Guest button was not displayed in some areas of India.
- Fixed a bug where win rate and accuracy were not displayed correctly in results.
- Fixed a bug where hairstyles pierced through some hats.
- Fixed a bug where some players could not see the Infection mode entrance and the announcement regarding the new mode.
- Fixed a login issue found on iPod Touch 6.
- Added a reminder for Resouces Pack, where a pop-up will alert users that the download will be paused when they enter matches.
~ PUBG Mobile Team
report it in game.
ok
@proud oasis oh well, the issue on your iPod Touch 6 was actually a bug, so try using it again
The obb file in your game is missing delete the game and install from play store@night cloak .
The game download obb file ?
yes. But you will need to completely delete all files related to pubgm.
emulator@shadow venture ?
@blazing saddle Need To Improve game Sensitivity..Even though haveing Low PING the game gets Choppi.While Moving its getting stuck,And nades Not working Sometime...
How i can have golden compass ?
yes. That was bug and it is fixed now@proud oasis .
Golden compass need to be collected at in classic mode. You need to loot them@small olive .
So I guess the contributor didnโt know what they were talking about saying support was dropped
oh okay ๐
@night cloak u here?
report: game is still running in full display in notch display phone and it's not hiding ๐ถ
Same problem
Please bann cheaters in bonus challenges
Please report them in game.
The game keeps showing pop up for downloading some package but it never does. What is it about anyway?
It will make you able to equip/show skins and outfits @silver coral.
The resources pack is an optional download to support some rarer items (and keep the game size a little smaller if you don't have space). Go to the last item in the settings menu to download and get a small reward. @silver coral
@limpid comet To file a bug report you have to fill in the form which is available in that channel rather than write a message in the box.
Pinned messages on mobile, top of the screen in a browser
Good morning
Glad to see the PUBG Mobile team fixed 2 separate bugs reported by myself and one other player yesterday
I need some help, please!
What is wrong here? I cannot register my team..
How can i fix that? Help please
Looks like your phone number is incorrect.
@night cloak, there is a space in the middle of that phone number.
Didn't even noticed that...thank you guys
Why all events in "Time Limited" is hidden.. Even if I try to log in with my phone but the same problem..
I tried another account, and still the same problem..
But the events in "Time Limited" is shows with my brother accoun't with his own phone but the same IP address
that's happen after 0.14.0 version update
@craggy blade golden compasses are very rare
try to find them in all the maps in classic matches
Have you tried repairing your client @lusty finch?
No, How can I do it @night cloak
The option is on login screen on pubg mobile. Right corner.
What the hell is this
@rose glen it will be fixed with a hotfix which PUBGM planning to deploy by this weekend
Ok
** Uhh, thereโs uh problem w/ tdms, you get stuck**
Finally i've registered my team. What's next now? Do we need to get an confirmation or something?
@night cloak report in #555492558428700682. If you find a similar report just react with ๐
I first time when we are registering in pmco
Why didnt i got 60 days login outfit @blazing saddle
It showing only 30 days
Anyone? An aswer please ๐
No
If you miss even one day, the counter resets and starts all over again. It is showing 30 as it was the previous highest achievement before the new update. The counter shows the highest amount of consecutive logins, @night cloak
After the update does the new assault rifle count starts again from 200 or should i already reach the new achievement automatically?
Independence day challenge is not appearing on my time limited event even though I am from India.please help me..
@spring void it counts the kills after the update.
Ok thanks ๐
@violet nexus what is the region of ur game?
@blazing saddle how do i check my region?
@violet nexus Also, change your discord name, I have adjusted it to an appropriate name for now but you can ask for new name.
Ok
@violet nexus In basic settings, scroll down
@violet nexus What country are you playing from?
@blazing saddle India
Where did you download it from? @violet nexus
@blazing saddle west bengal,India
I suggest you contact the ingame customer support. This issue was reported by another user earlier, but it was because the user had downloaded the game from a country where the game was unavailable/banned.
@blazing saddle They do not rely at all.That is why i am here..
Refer to faq 6.1 and faq 6.2 in #481198147478224896, @violet nexus
Why all events in "Time Limited" is hidden.. Even if I try to log in with my phone but the same problem..
I tried another account, and still the same problem..
But the events in "Time Limited" is shows with my brother accoun't with his own phone but the same IP address
N.B. I tried to Repair the client but it doesn't work.
What about the notch bug ? Is it fixed ?
@pulsar knot Nope it is not fixed yet.
I havent got any mails , notifications untill now after all i registration done successfully on Pubgm Fall 2019 , my another friends another crew has got mails after registered . @blazing saddle
@lusty finch contact the ingame customer support.
Refer to faq 6.1 and 6.2 in #481198147478224896 for more information.
Thank you
@shadow sky are you sure you put the correct email id? If yes, just be patient.
Im sure , emails , discord ,charater id ,everything is done properly .. before submission i rechecked too..
Then wait for the confirmation email, @shadow sky
@shadow skysame thing happened with me.the mail comes but after sometime
@shadow sky but it takes way too long to receive
Is there a gyro setting to control iron sights.
Its been like 48hrs that i waited . Well if we fill again , is there will be problem ??
Contact the customer support, @violet nexus
It is not related to your device. It is an account related problem.
@sly harbor report in #555492558428700682. check the pinned message in that channel.
Alright thanks
@blazing saddle thank you.i contacted them .Hope they repky soon๐
How long till the checking for update stuck glitch is fixed
Switch to a better network, @fleet birch
My interface got blurry like watching YouTube in 240p
Network works fine on everything else. The game just doesn't turn on without vpn @blazing saddle
Only way to log in is to use a vpn and disconnect it afterwards
@fleet birch If your region is Bangladesh, just switch to a better ISP.
Usage of VPN is strictly not recommended.
@wooden hemlock click repair client option at login screen.
@blazing saddle which one should I choose?
The one which tell you to redownload resources, I think it is the first one, @wooden hemlock
@blazing saddle thank you, Iโll try it
Hlw! I need help...
@remote scarab What is it?
I game is stuck at downloading updates for past 10days or so
@remote scarab Change your ISP, there is a chance that the game is getting banned in your country. There is no official confirmation about it.
But they are not fixing it..the whole community facing the problem from Bangladesh...community people complaining about it so much
Just ask for a solution in the bangladesh server in #481199117381533716, @remote scarab
@blazing saddle but why it will get ban?
They will be able to provide you a better answer.
@blazing saddle bro i am a mod of BANGLADESH Community server ๐
@remote scarab We are waiting for an official word. Be patient.
Though if its not downloading from playstore it may be diff problem altogether
@blazing saddle yes we are waiting and its already bothering us from past 15days
@blazing saddle it worked! Thank you so much ๐
@blazing saddle after update i am unable to open any event pages , when i click its always stuck on 20% loading, i asked for help earlier and reset client from initialisation,also uninstalled and downloaded full game again from play store, still problem persist.
Temporarily i am using my brothers phone to get reward from event pages but still its irritating
@prisma tangle Contact the ingame support. Refer to faq 6.1 and 6.2 in #481198147478224896.
Hii sir
What is rule for n game qualifier is first 15 matches or i can play 50 matches from which top 10 will be counted
@fleet birch bro they are not telling us about this issue..what can we do about that?
@blazing saddle The Notch Issue Still Isn't Fixed Even After The Update, Any Idea When It'll Be Fixed..?
Are they aware that when trying to equipt some scarfs and shoes it removes shirts or suits?
Yes @limber owl. The issue is reported in #555492558428700682 .
Maybe in the next patch @silent gorge.
Why is the game so laggy after the update
Dk
Lag increases after today's patch๐ nice job
Please stop bringing new items and optimise the game first. Huge players are playing so please optimise it 
I am still facing the notch issue which messed up my controls
My friend account hack last 2 week.
Account details is below l,
Game I'd name.ย REXใ KNIGHTFOX
Game I'dย ย ย ย ย ย ย ย โช510416530โฌ
He hack my social media account and change all my details I can't recovery my social media account.
I tried to social media help but till not support through social media.
Kindly help all details of my friends account have.
We provide all details for my friends account.
Kindly help.
Regards,
Read pinned message of the channel@barren badge .
How do i fix this?..My helmet and backpack skin automatically gets deactivated
This happnened after new update
I need to activate it after every match..How do i fix this?
Plz help and also ping me
Report in #555492558428700682, @vestal skiff
Okk
@silent gorge We have no information when it will be fixed. Maybe in the next patch.
aye it me or most shots dont register?
Hi. I just died to hacker in the bonus challenge. If he does turn out to be a hacker, which is easy to identify since he is using the vehicle speed hack as well, will i be refunded for it?
@young yacht Report to in game customer support.
@vestal skiff Check the pinned message in that channel.
@desert wraith Shots not registering is a problem related to ping issues.
Ok
I had stable (20 - 40ms) ping for the game
My friends also had the same problem regarding the shots not registering but k
Reason why my team doesn't let it be written in PMC?
u prolly missed some blanks
Trash developer
How rare are these compasses from the Classic matches?
@haughty cypress not
It Alway Show Internet Connection Problem But I Am Using 10 Mbps
I didn't left anything.. U guys can check it
@tough cave you all should be of same region
Yeah.. Man..we r all from same.. Region
My team only has 2 from each region
#we_need_hotfix_anticheat
I can give u.. All prospects..
Guys.. If someone can fill my registration.. I will be v. Thank full to him
@tough caveStill change your region is the same, right?
My whole team region is same.. But it give me that...
Tell me if someone can take my registration filling responsibility..
I think no one here.. For any support thats just quote...
Not our fault
Whats our... Fault.. Dude
@night cloak help me with a registration problem
Who is this guy..??
Hii
Bye.. Lolz
head to #chat @night cloak
Hi..
No..dear Pakistan is from South Asia..
Loo
Pakistan is not a part a South asia.
From what Asia..??
What options are there? @tough cave
Let me check
I have the same Error and my continent counts as na or sa?
can RoG phone Air Triggers Can Get me ban ?
Why would device trigger a ban? @midnight valve
He's not wrong, @blazing saddle. Pakistan is in South Asia.
@blazing saddle bro
Idk I thought Because Of You Need To Key Map Mobile Triggers You will get ban
My continent is Colombia and The rest of the team from Mexico counts as na?
As long as it does not interfer with any ingame files or modify the game in any way or violate any kind of ToS, it wont cause a ban, @midnight valve
Its Mobile Built in Triggers and Setup by Asus so that means i wont get ban @blazing saddle
Yeah.. Dear.. I have searched for my confirmation.. It belong to south asia
If it is a built in feature, it wont cause any problems, @midnight valve
Thank you! @blazing saddle
I Used India VPN and change my country to India in pubg and my pubg is not responding nicely What can I do?
Was your (team) device purchased in a different country?
@tough cave
Turn it off, @ancient python.
My character is unable to move it gets telported on the same place again and again
In TDM, @bronze charm?
That's not a problem.. I think..
Yes yes yes
It could be.
React to the bug report in #555492558428700682 that fits your issue, @bronze charm.
Ok
@tough cave you just Leaked Your Phone Number and Email You should Delete That Otherwise People Will Call You or Send You Fake mails
Well.. I want to show that PuBg event registration is not responding... I didn't care.. We have block options.. Dude๐
Um ik I just tried to help ๐ข
I m seriously.. Unsatisfied.. With these kind support..
Cant login
From Which Login Method U r using
Thanks.. Dear I didn't want to heart..
Its saying wait 300 seconds when i try to login and does that again after the time is up
Yeah.. By ur.. Emoji.. ๐ฅ
Doesnt work
You Mean Hurt?
It indicates that u feel my words.. Lolz
Try reinstalling @rocky scroll
Yeah
#chat for off topic conversations please.
Ok sorry @night cloak
Bro.. How can I get my support from this site
Have you tried the SEA Wildcard option, @tough cave?
I didn't satisfy by this support
No.. Now what is this.. I didn't need any Royal pass.. Lolz
Then try that.
What is this.... What's the benefits of Thai card
Is this a bug?because this little black thing is actually smoke grenade shadow ๐
Why Using GFX Tool Leads To Ban Account??
Ohh.. Man I m not a businessman.. Tell me some unexpensive tools
@rapid osprey because it messes with the in game files which violates the ToS.
Can anyone help me with my registration process of PuBg event.. It give me''at least three players must be resident of same region''..??
I've already told you, @tough cave.
I think no one have answer of my question
Dear.. How can I get this wild card
@rare scaffold Then Why Tencent Team Work Hard For HD,HDR Graphics For Low End devices too?even some Low end Device people Also Intrested To Play In Good Quality..
It's in the region options.
That's not my solution... @night cloak
You have not even tried it.
Is it belongs to registration...??
@rapid osprey it is not possible for every device to run the game at highest possible graphics settings, same thing is for the pc games, you have to get better quality or better performance
@rapid osprey High graphics can cause unexpectedly framedrops and crashes my device has snap 845 which its not a problem to put HDR graphics the only disadvantage is that Higher graphics=Lower battery life
U r mean by kept my team region in wild.. I can register..???
Okay.. Let me try....i will be back.. If it doesn't work
Try both SEA Wildcard and Wildcard
Anyone have a fix for this
@rare scaffold You Know What happened in my last game,Knowdown By opponent,while driving Car With m416 witH a single Bullet,That much the game laging even I didn't notice when i died..
@rapid osprey I understand you bro, same thing has happened to me multiple times, but there is nothing we can do as we are not devs
@blissful leaf players doesn't boughter about batter life,They Need good quality game Thats it..
Its the so called "you shot him 10 headshots he shot you once you die he lost nothing noneless you have 50 ping"
@rapid osprey yes they do thats why people who own pocophone a super powerful device have the lowest graphics with 60FPS they don't care about graphics
@blissful leaf Then What about Thoes Persons how Dont have Phone Like POCo,One+6,7 They Should play Mario ??
What's wrong with mario?

๐
No chatting here please, go to #chat for that
๐
Hello! My cousin had her account linked to game center. When she formatted her phone and tried to link again she was unable to recover old account and new account was created, she contacted customer service but they were no help at all, is it possible to get it back?
Oi oi tell me one thing, if i exit the game in an arcade match while in plane will it count in achievement?
@rare scaffold ^
Aired?
Wow
Hello?
During login i cannot directly enter the game it just says checking for updates
Therefore i have to use vpn in order to enter the game this bug is being faced by all my friends
Are you on emulator @split knot?
No
Are you from Bangladesh?
Yes :)
@night cloak do you know why after new update the game is not supporting iPod touch 6 generation?
unfortunately that is issue for players from Bangladesh. We are currently don't have any information about it . @split knot
That was bug. It is fixed in recent patch @winter sky.
@night cloak so I should download it again?
you can check in game and download the patch @winter sky.
Guys....i still have the same problem with the s10+
Which problem?
@night cloak how to download patch
I dont get it why a bug will effect this region only and why are you saying you guys got no information ? Are u trying to fix the bug or not ?
It will automatically download it once you open the game @winter sky.
@night cloak ok thank you very much bro!!
Why my loading screen gets stucked 3 to 4 times in every 10games
You're welcome!
After the match ends it's stucked to loading screen and I have to restart game after force closing
@night cloak on profile the button for likes kinda block to see how many likes does player have
did they fix it on patch ?
@broken sierra I don't think so, also depends upon the achievement
Someone please answer me.
You need a new phone 
@tawny galleon that is a region issue, try with another ISP(Internet service provider) and/or try changing your DNS address
The notch bug is still not fixed ๐ฃ
DNS address?
I have tried everything...
@night cloak i asked something dude
But I have asked many times.. Man.. So I m first.. ๐
Just keep an eye on social media and community channel for further information. We do not know if this is bug or the game is banned in the region @split knot.
Hello I need a help
@vagrant onyx it wasn't mentioned n patch notes so maybe not.
I m not satisfied with this support page
@night cloak help me with the notch bud
Why the game would be banned lol its just the login issue
Hello @rare scaffold I need help
It will get fixed in next patch hopefully @cursive oasis.
Yes?
I have put my hopefully
Excuse !e I want to invite pubgm news bot to my discord server @rare scaffold
and need ur help
@karmic iron get on pc and u will be able to invite it through that page directly
@night cloak when is the next patch bro
Soon. We don't have exact information.
Open discord on pc>log in>go to #news > you will see something like click here to get news directly to the channel of your server
@karmic iron โ
oho thanks very much @rare scaffold

Thanks @rare scaffold
good morning @rare scaffold
Good evening lol
recently someone hacked my pubg mobile account and linked his facebook account any suggests?
What is the new update size in android?
731 mb.
Its was showing 2.05gb but i update in 731mb how?
Have networking lags on evo ground problems solves with vpn but vpn lags and dont wanna use it any suggestions?
@light cipher because the update is 731 mb ! It showed the total size of the game to you tho.
@night cloak new ISP !
Nah classic works fine
It say the iPod 6 generation is now working why is it when i go on it is not
@ionic cipherGoogle play store was showing
Update Size-2.05gb
But it happen in 731mb
@light cipher Playstore must be high then.
But the original update is 731 mb from playstore and 300 mb in game resources pack update.
Read pinned message of the channel please @light cipher.
Do i have to get a new update or something
Yes obviously, ttv by the way 
@night cloak still the game is not starting on iPod 6 generation
Unlucky
Why
Unboxed this but the feature is not even in the game yet hmm?
Can you provide screenshot @winter sky?
Limited time offers not shown on VN version Why? I want to take the daily login award
The update for that feature is delayed til the 26th, @clever rapids.
@craggy blade
Guys....anyone using galaxy s10 or s10+?
Yeah
Did that full screen issue get resolved for you?
Yeah same
I can't find it @night cloak
This is just not done man....come on......how are we supposed to play with that camera cutout๐
It is likely a region exclusive item.
Just because of that my gameplay sucks
@cursive oasissame here bruh
Ouch lol
This is seriously the most broken update in history of PUBGM.....
Yuppppp
Yup
I was pushing in duo but I am not playing sicne the update
This is just like a program......you try to add a new feature....it gets added but you end up breaking the refined and good components of the program๐๐๐๐
Program,software..whatever you call it
๐คฃ
This update was shit
so much lag,some time game force closed ๐ ๐ ๐
Please move to #chat for off topic conversations.
Aight @night cloak
@night cloak In which region it is available?
@cursive oasis bro before this update i never feel any lag but this update was literally shit
Anyone can help me with login and high ping issue in Bangladesh
We do not have a list of the countries, @craggy blade.
@cursive verge everyone's facing some issues
โน๏ธโน๏ธ
@night cloak ๐ best reply from you.............
Why IRAN is not in PMCO countries list?
@dense quail use VPN, it fixes some of the issues
Are you from Bangladesh @sinful cipher?
yes
Can anybody help me with this notification?
@night cloak yes bro!!
@empty ermine i get this msg tooo
@empty erminei too get the same notification
Don't know why..
That is issue for bangladesh players. Currently we do not have any information about it. Please keep an eye on community channels for information in future @sinful cipher.
hi is fuking cheater
Report them in game @barren wave.
Hey @night cloak can you help me?
Yes?
he use app name sharp shoter
I don't know about this notification
he payed every month vip app hacker and he payed 60$ per month. so now i ask pubg groups why they don't band him and i now a lot off player use this hacker prog but you never band him. i so angry about it . we play a game for pleaser but why they fuckin man do that
Oh it's random?
I think.
Well idk wtf to do now
I'm playing in phoneix os and I tried to update pubgm twice it went to like 90% and said some error
So I updated the game in my phone and tried to send the files through shareit but that com.tencent.ig folder in android>data was just stopped at 300.8mb each time I tried to send it with shareit
So I tried to send in another pc which didn't work too
So I updated that main obb file and pubg mobile with the apk I had and tried to install com.tencent.ig in game but it didn't download it
@pearl bladelook if theres enough space in internal storage(2GB)
Yea I gave 8 gb to phoenix os and it is just around 3.5 used now
Oh
I don't care about data being wasted
I just need it somehow. That's why I tried to download it twice yesterday
I'll try once more today if this doesn't work what can I do?
Well now it started
I guess there weren't any change in the com.tencent.ig but only changes in obb file
We do not recommend other emulators rather than game loop.
I don't like it tbh
You can use #emulator-support if you require help related to it.
I want w to run too instead of only one key
Like I don't want to walk with w instead I want to run with it when I hold it
And btw how to update in game loop
@pearl blade gameloop>3 lines in top right corner>update
I have it too but didn't update cuz idk how to do
Why IRAN is not in PMCO country list? ***********
@night cloak game is banned in Iran
@rare scaffold But we can play with VPN
@night cloak which is extremely risky
@rare scaffold There is no risk
Ok
@night cloak also, it doesn't matter if you are playing with VPN when your country has banned the game
You can only play using VPN which doesn't mean it is available in your country
@night cloak there is, it may freeze your account by telling you that there was some error in the network or data connection has been changed and you have been disconnected
@rare scaffold Why we should get punished because our shitty goverment banned the game?
@night cloak that is not our fault, either not of the Dev's, it is your government's fault, you should ask them
Guys for PMIT we can play qualifiers matches on Sunday too or Saturday is last?
Why is it still not available for iPod
ah? i thought they fixed that
Nope
@rare scaffold no,I didn't get banned and I didn't use any VPN,this is old screenshot see the theme.
Hmm
How Can I Change Region in PUBG KR
@rare scaffold Try to ask our goverment something and find your self beated to the death in a jail in nowhere
The problem is thats not our fault but we are getting punished for that
@night cloak stick to the topic, don't say unnecessary things, now tell me, what do you want us to do about it?
Help
@rare scaffold Allow our people to register
We can go to a secondary country for this , turkey, emirates somewhere
In KR version of Pubg
@night cloak how is that possible when the game is banned in your country? You are playing it illegally
@rare scaffold But no one will arrest us for this it will be ok for us
Game is banned in there so that's why it is not in the pmco countries list. I understand that it's not your fault but unfortunately we can not do anything about that here . Hope it explains @night cloak.
@hollow osprey
I have same issue
Please tell us
We have to play 15 matches again??
@night cloak
Please help ..
Link deleted ffs
Is anyone have link of pubg mobile Indian discord server link
@night cloak What is your problem? tell me the exact problem
The problem is you cant come to iran to organize PMCO?
Anyone to answer my questions?
We don't organise PMCO @night cloak.
@night cloakare bsdk
Please answer our question
Hey any pubgm support guys??
Just ask someone will come to answer
Guys don't worry it's clearly written,in game qualifiers starts from 12 aug
You will need to ply 15 matches. Score of top 10 matches will be considered @limpid bear.
They are giving late in-game mail
Why I don't get legendary item during crate opening ??
All my friends get legendary item during crate opening but I don't get
Why??
@night cloak
We have played 5 before update
So that matches will be considered or not @night cloak
You're just unlucky, @delicate dagger.
why every time i play and do my missions i have to restart my game so the missions are saved?
When did you get this message @limpid bear?
I think there is dispute in my account
@night cloak today
30 mins ago
Then I think you will have to play 15 matches after you got it@limpid bear.
legendary items have a very very low chance at dropping, if you bought 10 and got a legendary item, you are lucky but sometimes you can buy 100 and still not get a legendary @delicate dagger
Anyone who can give me legendary items??
@delicate daggershut up
U shut up
lmao if you want a legendary item, just spend more money @delicate dagger dont cause any unecessary hassle here
i need support
where i can report players?
In game @oblique void.
i mean on discord
i broke my leg and i need some support
complaining here wont magically give you a legendary cosmetic @delicate dagger if you want to blame someone, blame divine power
@pale falcon take some painkillers and get someone to drive you to the hospital or call an ambulance
Check bottom left corner and joystick on top
thanks for the help
ok thx
i found a hacker in game and i know it doesnยดt work everytime with the reports in game
i havent played pubg in a while and i just got back i went to see my clan i was shocked because i saw my leader position was given to my clan member. so bad for 50 000bp
any suggestion's ?
you can get in back through customer support @vocal crag
@haughty cypress thanks i will see
What's this?
that is a message saying challenge has been stopped
This match will be count or not in pmit
Limited time offers not shown on VN version Why? I want to take the daily login award
VN servers are sort of detached from global servers, its likely because of that @austere flame
I think so.
@night cloak Then why you dont just let us in? we can travel to other countries for playing
I update pubg in 731mb in android but my friends need 1.95gb for a update for android why ?
it doesnt actually take up 1.95 gb, its just a weird bug @light cipher
As i said earlier we dont manage tournaments so i cant do that@night cloak .
Ok
@light cipher read pinned message of the channel please.
customer service nobody answered
it takes a few days @vocal crag
@night cloak Who can? who should we tell?
WHAT
welcome to tencent's tiny customer support team, or a bunch of lazy people handling the support team
you can recommend that to PUBGMOBILE_ESPORT@tencentgames.com@night cloak .
Its been like more than 50hrs that i registered for PMCO fall 2019 , i still havent got any email ,notification on my mail as well on in game whereas my friends crew has already got everything details .. why is it so ??? Anybody moderators, admins please... ??
@night cloak
we don't have information about schedule of the event.
Any solution??
Maybe try to contact them from registration website.
My interface blurry like watching YouTube in 240p. I repaired it but later it back.
repair it again as a temporary fix till the devs one day fixes it, hopefully
don't know if u can contact dev directly or no
I only can play infection mode bcuz it donโt need to look far away ๐ข
Guys I have a doubt regarding pmit in game qualifiers
@wooden hemlock that's weird. Maybe reinstall? Or are you using GFX tool or something like that?
@ionic cipher no, someone got problem like me too
Our group started playing group c matches after 12th August so we have played 15 matches already but today we received a mail saying your pmit group c matches begin now. And also a message used to come when we played this 15 matches saying the challenge is not started yet
@wooden hemlock maybe it can be something up with the dev and all. You'll get a fix. Maybe in game report this !
@steep robin if you scroll up you'll see other people getting the same problem and the solution//suggestion is upwards. Mind having a look ?
Okay thanks @ionic cipher
What's that?
@broken sierra same issue
I am facing same issue @broken sierra
Crazy innit
This is crazy
You can report it in-game, @fiery dock.
Is Indian Lucky Shop Gone? I Cant Find It :(
#questions hi sir i have msged many on livechat do i have to only play 15 or i can play 50 matches from which top 10will be counted for in game qualifier pmit only 15 or any number till 18th for group C
@fiery dock 8 v 8 coming soon, files leak
Really?
update more hackers do not take ne
If i wear my skull scaff
I am unable to wear any shirts/full outfits
Help
just want to put more skin pros muggles give money to you more The hackers are there all the time
Why are you spamming lol
It is a known issue, @faint shadow:
https://discordapp.com/channels/393088095840370689/555492558428700682/611240313419333633
@bold siren please help
contact customer support @pulsar steeple
Ok thanks
Hello, my update is getting stuck at 36 mb for the 0.14 update
take a screenshot? @ripe anchor
try clearing play store data and restarting youe device @ripe anchor
How do you do that
in settings
@ripe anchor try clearing cache and data of play store. If that doesn't work try to uninstall updates then download
My download just started again, thx anyway
The notch issue isn't fixed. I still have to play with notch when it's hidden in phone settings
@velvet vault devs are working on it, probably
Okay
Plz solve that notch bug
@haughty cypress please help me. About this pop up
genuinely i have no idea what that is since i havent played the new update
Ok
guys will the tier protection card work even i use it after the match? cuz someone killed me after i landed and after that match used protection card
no it doesnt cover previous matches
The new armored vechile which is on PUBG PC will be on Mobile?
not anytime soon @blissful leaf
๐ thank you
@haughty cypress but after getting like - 32 two times it will auto mateically on tier protection right?
what? i dont understand u
Hes talking about the rating system
i meant it will protect the tier after getting minus multiple times
what......?
@quasi dome if the Tier protection protects your tier even if you lose multiple times points
I Accidentally pinged Vinay sorry
Hm the tier protection triggers when your near to the lowest possible minus that is to '0' around 2 times
@quasi dome
Hey y'all my mom plays on iPad Pro and her game is continuously screwed up after a handful of matches. She starts jittering in place and can't move and her controls don't work right. I can give a little more specifics cuz I've sat next to her and watched it happen but it's very weird. A full uninstall and reinstall will fix it for a couple matches but then it comes back
The recent update messed it up for her
Is it in TDM?
The issue starts there yeah but then persists over to classic
thx for the support guys
There's a bug in TDM related to movement.... But classic is unknown try reporting in-game
I did but the in gamr support only told her to try stuff I already told her to try
It seems like a bot, the support does
When she first took the update she couldn't change the layout of her controls either it wouldn't let her save them. I play on Android and I haven't had a problem out of this update except for the Ghost Scarf and desert bandana being completely broken and unwearable
Is it something to do with iOS?
Hey .. my friend account was hacked and he and the hacker access the account and he called the custmor service but didnt help how can he do ?!
if customer service cant help, then nobody else can @misty tendon
So the both can access the account !!
yep
And so !
so if i look in rhe direction of the sunmy screen just gets bright and can't se anything (this is a screensto from training mode but it's worse in an actual game)
looks like the game has some massive lightning problems lol
i tried restarting the game changing the graphics and all of that stuff
@potent zealots
Another great bug
I have a huawei mate 20 pro if that can help
pretty sure its a thing only devs can fix @covert junco

Whats the TDM movement glitch is it fixable permanently yet
@covert junco there is a brightness setting separate from graphics have you tried tweaking that
Why isn't my stats update in achievments?
its a known bug @night cloak
Well I hope its gonna be fixed soon
@sonic shadow yes i tried all graphic modes from classic to movie and form balanced to HDR
Why I'm unable to use the time traveler kar skin
What's the point of getting it when you can't use it ๐
Hello guys i have Galaxy A70 and it doesnt support HDR while my friend got the A50 and It did support hdr ??!!!
Anyone got A70 and having same problem?
Anybody else having an issue with the camera lens covering their microphone button while waiting in queue with a friend and/or squad? I have an S9+
My game is not updating >_< anyone having the same bug as me ?
hi i need help for pubg emulator
So where can I find the amount of hours I played in total?
@agile nacelle even I can't use it too
How did i come first when i didnt have the most kills
Hahaha luck is everything
Look at yout kd
m Do you have compass restrictions? Today I have collected more than 30 pieces, and right now 3 rollers in a row 0 at bootcamp
I've had a higher kd than first before and still come second
i need help for pubg emulator|
His kd is 3.5 and yours 13 so you r the MVP thats why u came first
Because they had more kills
Do you have compass restrictions? Today I have collected more than 30 pieces, and right now 3 rollers in a row 0 at bootcamp @haughty cypress
Every tdm i played its been in order of kills except this one
MVP matters
Have no idea about that. . you should be happy ,๐
Lol i guess so but still wanted to report the bug
Yeah do it

Do not have discussions here.
It doesn't matter how much kills someone have, if you had better K/D or Assists, you'll get the MVP, @night cloak.
But does the mvp always appear top of leaderboard for the team
Yes, @night cloak.
Hey here i have a problem can u help me guys
Just state it @dull path
I'm facing problem in achivement jixnet II i have got stucked in 34 when i open 120 uc crates even there is no change
I've opened upto 20 no change @sick shale
hi please tell me why my Twitter picture won't be updated in pubg? (tag me in answer pls)
How i find the golden compass?
@dull path open them in row
@night cloak it takes many hours for it to be updated
@clever urchin please report them ingame it takes time for them to be banned but action is taken eventually
@spring void it's 2 days now bro ๐๐ค
Maybe try logging in again or repair from the login screen @night cloak
/suggest fix Toxic Bane plz, drop initial hit and inc. poison damage over time
@lime salmon ummm can you explain what you mean?
I got 10 classic coupen as an achievement for not getting any epic item from crate i used those coupens still got high school shoes๐
How i find the golden compass?
@vale helm they are rare and can be found in classic matches
@lime salmon the big joke it was been updated in the first account! for less than 1 day
@agile nacelle its just luck and this question doesnt looks like a support question you can go to ##chat for offtopic
Fix the crate
They are fixed it just your luck
I opened 70+ crates still no legendary its based on pure luck
If it's luck it should work same for all
Luck isnt same for everyone
You have to keep trying and what is use of crates if everyone gets legendary items @agile nacelle
At least increase the odds
You can go to ingame CS no one here Has authority ingame @agile nacelle
@sick shale ive but no change
I'm offline I'll send u tomorrow
@dull path actually your got a legendary at a specific number but the achievement still showed highest number however you had to start from 0
@spring void no..not again
fix the ACTUAL GAME BREAKING BUGS
For example you got a legendary at 28, the achievement would still show 28 while you have to be opening the crates again @dull path
it SHOULD NOT take 11+ shots to kill with qbz, BUT NOOOOO somehow I DIED
@spring void i got a lengendary item at 25 and it increases to 34 last then what happens next ?
stupid long matchmaking STILL Parachute spin glitch, STILL a thing, enemies not dieing, STILL happening
@pro plays#6081 ok chat u tomorrow I'm going to bed
all of these useless cosmetics added, game is broken and becoming Trash, the bugs that Need to be fixed, arent getting fixed, stg pubg was doing better when it first came out, what happened? oh yeah too much added without enough fixes....
I reported a bug why its not shown in Bug reports?
@blissful leaf The issue was reported by someone before you. Before submitting a report, confirm whether a similar report has already been submitted. If that is the case, upvote the report. Only submit a separate report if you have additional information that has not been provided in the original report, and submit only one issue per report.
@night cloak yes i have confirmed it but this bug is from 1.12.0 and it still not fixed and my teamates suffers from this bug because i can't show them where are enemies so if they knew that this bug its already reported why its still not been fixed 
Maybe it's hard to fix.
Nice one thing that could help them to fix it "if its so hard" is that this bug happens only in Notched devices
Every single match I face hackers nd team up players
Pubg not doing anything
All conquers list check once
@solemn basin many hackers are banned every week, they will eventually get banned in some time dont worry
Banning hackers with verification isnt as easy as reporting them
I'm seriously tired bro
Report them and the company will take care of the rest @solemn basin
Then wait you have done your part ๐ @solemn basin
Ok
Why everytime i open pubg mob after the new update on emulator, and i join a game i just see an arrow and i cannot move from this arrow
@devout saddle wait in #emulator-support dont channel hop
hmm
Ever since the new update, the like button on my profile and others appears to be glitched? Itโs just really annoying.
@low galleon Maybe you wanna report in #555492558428700682?
yโall know no one can access the โcharactersโ such as victor, right?
@spring void for the price it's initial hits maybe 2x what it should be, and the poison damage is so weak it only makes sense to up it
I was blocked for nothing๐
@clear prairie i saw u hacking
no
@clear prairie that's why you are banned,
U have done nothing
@clear prairie bye hacker enjoy 10 years
Can we send video proof of hacker here
took the top 1 against cheaters and flew into the ban
@normal sun Hey, we cannot do anything here in discord about the issue. You have to contact customer support in game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
@opal hare It seems not many people are playing in that mode/tier. Try to play in a different mode.
@teal python Victor will be unlocked after 26th.
Any Officials ???
๐ค