#questions
1 messages · Page 552 of 1
@blazing saddle yes
It is currently confirmed as a bug, wait for them to patch it out, @soft compass
Currently going through a mountain pass, will download when I have a better connection.
@night cloak Here is the link for official apk,
https://drive.google.com/file/d/1WcY-x94wKPPxg4sErTQZTrci8tSlRSP0/view?usp=drivesdk
@blazing saddle how long will we wait until your score was 5200
Aight, here goes.
I’m experiencing INTENSE lagging I’ve never experienced before; I’m unable to jump from planes, only follow; it will take several seconds to equip new guns, jumping and opening doors will take me up to five seconds; incredibly hard to pick up ammo; and when I start running I’m often placed back where I was 4 seconds ago, which is fatal when all my teammates are dying. reaaally bad, almost unplayable
@soft compass We have no other public information related to this issue, kindly be patient.
44 megs seems a little low.
TDM is unplayable
Please note that we are players just like yourself, @small gull. There is no way we can assist with account suspensions.
I am sorry that it took so long to reply, @vestal frigate. Are you still experiencing these difficulties?
We are sorry to read that you have experienced these technical issues after the update, @hollow cloud. The developers are aware of most of this by now and working on releasing a patch that will correct them.
@night cloak That is just the apk, once you install it do not open/run it.
After installing just click done.
Then go to file manager and restore those files you backed up to their original location.
Then restart the phone and open the game.
I ran it, can I still restore?
@blazing saddle can i be a conqueror this season
@soft compass only if the algorithm is entertained.
@night cloak um.
Wait don't restore it now, first go to those locations and delete the folders with similar names (if you find any)
@mystic totem What is the issue in the video?
Okay, then what?
I play tdm and I get stuck in one place
I shoot it goes away but 2 meters later happens again
@night cloak If you are done deleting then you can restore those files.
Make sure after you paste those files to their original location, they have the same name.
It’s just frustrating
@mystic totem Go to device settings and clear game cache. Then open game redownload resources and see if it gets fixed.
It's saying folder in use for the obb, other folder was fine.
In the obb folders make sure there is no other folder with the same name, @night cloak
What Is PUBG RESOURCE PACK? 394 MB File?
For What? I downloaded it successfully but Don't know what is this.
What is the location of this file, @gritty glade
Will it be okay as a file and not a folder? Do I run it?
@blazing saddle
OPEN PUBG GAME APK > settings > Download > 394 MB File
@night cloak In the obb folder there should be a folder called com.tencent.ig and in it should be the file.
Only then the game will detect it.
Do I have to replace the folder? I only copied the file because the folders had the same name.
@gritty glade It has the necessary resources for the game to run smoothly after the update.
@night cloak If there is an empty folder with the same name just paste the file in it.
@blazing saddle
Okay, folder is replaced, and files are restored.
@gritty glade It has certain images/data which ensures that the UI of the game is smooth. It is up to you if you wish to download it or not.
Not downloading it will just save up your device space.
@night cloak restart device and start game
Why does the game crash whenever I enter spectator mode to watch my friend's match? Didn't happen before the update. 😕
@naive mica Maybe corrupted files, go to device settings > clear cache and redownload the game resources.
Will do that. Thank you.
Soab, didn't work.
Yeah.
Spectator mode is fine now. Thank you. 
How much free space do you have in your internal storage, @night cloak?
@naive mica 🎉
16 gigs my guy.
So many bugs and glitches after 0.14.0 Update.
Control can't same in gameplay and in Reality in settings...
System UI space error, vehicle invisible, vehicle tyre glitch
Are you sure it is the Internal storage ? @night cloak
It's in SD storage.
What is this? Everytime I entered a game?
Should I switch it?
...
@night cloak The game stores all the data on the Internal Storage not the SD.
The game has nothing to do the SD storage.
Hello, @atomic wagon!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Hold on, I'll try switching from SD.
@blazing saddle on my phone, it was
How do I update the game? It usually updates automatically whenever I start the game. I’ve tried repairing the game an also logging in and out several times.
@night cloak So you pasted all the files in SD?
No, internal.
@night cloak Then what do you mean by 'I'll try switching it from SD' ?
What does 'it' refer to?
@night cloak Do you mean the 0.14 update?
My device lets me move apps to the external sd to save internal space, guess that wasn't good for the game. Wasn't a problem until now.
@night cloak PUBG Mobile should always be on Internal storage, even all the files should be on Internal storage.
I’m not entirely sure. Whenever I try to request to join a friend’s squad it says that my game is outdated and that I need to update it in order to play with them.
What is challenge?
@atomic wagon What event is this?
Whoops, moved, gonna test now.
@storm flume Why removed Server VPN change from pubg???
@night cloak Go to play store/app store and update the game.
That's what I am asking it showing everytime I started a classic match
@tiny thistle VPN usage is strictly not recommended.
Nope, what happens if I reinstall and link to play games?
@atomic wagon Does it prevent you from playing any game?
@blazing saddle It just for offers benefits
@night cloak You can try it.
We are paying so much money and get nothing
No, but what is it?
Hahahahah couldnt reload my gun after shooting an enemy 4 times with a shotgun, got killed by an effing bot
Alright, see you all on the other side.
@tiny thistle It is not recommended as we don't know how the strict anti cheat system will detect the VPN as.
Lol the guy who won giveaway has left server
@atomic wagon I have no clue. I'll let you know if I find any information regarding this issue.
@blazing saddle ok thanks
VPN is not restricted by pubg since we asked customer service about it and no ban for using it , it was not cheat just gaining some offers from another country they removed this theory
@fallen anvil This isnt the correct place for such discussions, move to #chat.
Get him the hell out of here. Get out.
@tiny thistle We don't recommend using VPN, for further information refer to this :
https://discordapp.com/channels/393088095840370689/481200416349224980/593145543333773312
Where is the character system for tdm
@worldly dawn not available yet.
Why
@worldly dawn probably same reason we don't have canted rds.
Why i cant use this gift to pubg?
@long rivet For app purchase, not in app purchase.
@night cloak thats sad
@long rivet eh, rules are rules.
Why would I need to backup the internal files? Hopefully my Google account stores my stuff, if not, what can we do?
I take loads of screenshotsof my stuff.
Umm. I told you to backup files so you don't have to waste your data to download them again, @night cloak
Hi can someone help me?
Hello, @cedar vine!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Downloading the game isn't a problem for me.
Maybe it will be supported at a later time, cause it is there in the list of supported devices. Just be patient, @cedar vine
@night cloak Lol, should have told me before, I would have told you to reinstall it from play store itself.
Oh okay, welp, here's to unlimited data 👌 .
Sorry, but I guess it's part of the job, hope you're paid well dude.
Either way, you're doing the lords work. Hope I'm not blaspheming.
It is voluntary work :)
It's taking a bit to load.
Just loaded, everything is fine. @blazing saddle keep doing what you're doing, and have nice day.
:)
Please focus on the bugs and build a security system which can't be beaten by the hackers. It's my humble request to the PUBG developer team. Your game is one of the best games in the world and my most favorite. Don't let it be the worst game of the world. Please! please!
@jaunty acorn You can help out the developers by reporting the bugs and hackers ingame. Every report is important for them.
I nedd help
Hello, @night cloak!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
The royal pass mission that u need to land in pochinKi 3x times wont complete
After ive done it 5 times today
@night cloak Does it say you have to land on top of any building?
Are you sure you are doing it in classic matches? @night cloak
Yes land on builsing 3 times in pochinki
i can't download PUBG VN onWebsite @lime juniper
Yes i did it in classic
Yup Mostly Hackers High Crack Apps Developed By Hackers And They R Paying For It.So They Can Get Back Latest Hack Soon After Update.I Always Facing Hacker In Every 5 Game But ThankGod Mostly I Saw Them In Lobby And Exit Match Quickly.
I even completed the kill 2ppl witu m762 but this one mission wont completed
I do report them but noone ban them. I have reported some hackers like 8 times even my friends has reported them. But, still they come in matches and kill us with magic bullets and aim bot.
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@jaunty acorn It takes time for the system to review each and every report individually since it receives too many reports everyday.
I need the rp to reach 60
Dude just land on different buildings
Wow as if ive not done that
Try to do timorrow bro sometimes it happens i also faced this bug last week mission but its solved next day..
K thx
Clear the games cache, repair it and restart ur phone @night cloak. Try that
i can't download pubg vn on website plz help me
Vn @north mortar?
vietnam
Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.
Just about to say that^
wtf sriously
Yes, seriously.
I have so many videos of hackers they can easily catch hackers eith our co-operstion bcz mostly ppls record video when they killed by hacker but your in game reports don't have option to get recorded proof.if they add this option then they can easily capture using high cracked.
Look at this picture.... You know...There are so many hackers who are in the top 100 list of Asia server. Some of them has 36 KD, some has 46 but still you guys don't ban them... why?
Hello, @jaunty acorn!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@steep swan report them in game, they will be taken care of after a while
@north mortar this is for the global version of the game, not the viatnemese version, we cant help you
@steep swan check dms.
So please do stop acting like we are not trying to help you
I don't know what should I say... I'm speechless. Actually, there is no solution. You guys will just say to report them, and they will keep killing us. It would be better for us to play something else. Thanks for the support by the way 🙏
Next Time I will try to send Video proof To In Game Support If Possible.If Not Then Not other Best Way To Catch Hacckers.Who Using Highly Cracked Hacks
Y am I lagging on PUBGm I getting 900+ Ms I wasn't lagging before the update
@modern gale @flint garnet
I believe that as game updates are common, it can fix from a few days, @stray dome.
Ok
I am lagging on 24ms nice update for low end devices
Hi, anyone got a chatban so far?I just got a one day chatban for like no reason, played a few zombie matches then i playet one with my friend and i couldnt write, nor ping enemies ahead and stuff. I dont play with strangers so its not the reason. Maybe someone reported me in zombie mode? But its strange since i was fully quiet in all those few matches. Weird..
I end up screwed by a cheater named "VexV2" today.. it's kinda annoying how easily they start cheating after every update 😓
@placid cobalt you could report them for sure dude.. they have given an option to report players using bugs to cheat..
Just report them, @wheat stirrup nothing can be done right now
@maiden trout well, I did that few times through some accounts 😅
Did you download the resource pack ? @pearl heron
did not understand what you want to say? we improve our character with our labor, but a group of people steal our labor from us with cheating. The trick should be absolutely blocked! our efforts are wasted.
Yeah
@pearl heron I too have a k9 skin like this 😅😅.. anyways it's time limited, and that makes me feel better 😅
You don't seem to understand that cheaters are not as easily banned with a point and click @placid cobalt
It takes a while, especially when they can just make a new account
@wheat stirrup is there anyway to fix it ?!
Hi, If I get 10 years ban for no reason, What can I do ???
Please Help, I play this game since season 1.
No hacking or stuff like that
Pubg's point system is nonsense..I get 10 15 kills and I win the game with good amount of overall performance and still getting 16 points that too in Diamond 1,If I reach Crown and Ace then how m I suppose to push?(in Solo)
@pearl heron I'm not sure about it.. I guess the update has to do something with that.. I got that skin before update, and after maintenance it might have got disabled I guess
@wheat stirrup thank you bro
@thorny fiber I lost my account too.. I believe they've banned me since I had my device rooted.. And I tried claiming my account back, but it never happened
Pubgm is really had a bad custumers
The official emulator is rooted @wheat stirrup
@maiden trout actually they're not cheaters.. they're exploiters.. and many YouTubers do that without any suspensions.. they should be suspended for few days, so that no one tries exploiting bugs to get advantage
What's in the optional resources pack download?
Tencent gaming buddy (game loop)
@wheat stirrup Those are still cheaters
@thorny fiber I don't know why they banned me then😅😅.. anyways that happened in season 4,and I had nothing with that account 😅
bad WiFi

@thorny fiber dude, trust me.. they'd never ever give our accounts back.. they'd just say, "we can't reveal the reason for the ban due to security reasons" and "we could never give ur account back due to security reasons" in their every mail😓
😁
@trim ravine 
Am I the only one getting it?
My screen doesn't work properly with the update. I have a pixel 3 xl and use notched settings but it's cutting off half my icons... Tried rounded and was worse.
It let me wait at the “checking for update” screen for 5m n it tells me my connection it’s not working
@crimson valley my friend said he had the same thing, but I think he told me that it got fixed by itself
@wheat stirrup ok, thanks. I'll wait a bit.got pictures of it.
That's why players play with hack.
Cuz pubg mobile ban their accounts, then these players create new accounts and play with hack cuz they lost their accounts for no reason.
Yeah
My Dacia Skin is not visible in game..my dacia just truns into blue from yellow,not showing me the actual skin
Ban hackers please.
Sooo many bugs after the update. Wtf is this
Where is new companion and free Victor best?
@night cloak yeah i agree
Why does this happen to me, when I use 3 fingers at the same time? and the gun stop shoting
@crimson valley Its probably because the notch is like 1,5x thicker than the average. It tries to push the icons to the left but not enough.
@dawn elbow possibly. It's a known bug. It's all over Reddit.
So many bugs
Hello there can anyone tell how to get M416 style joker 
Wassup
I opened 20 classic crates but didn't get anything
Feedback : The achievement that requires people to login consecutively for 60 days is bugged
like when is the starting date that its starting to count because i only have 32 somehow and some people are already at 60 days and got the outfit
Um i cqnt get the update i need help
Please read this channel's pinned messages for further information, @night cloak:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@vital sluice ok
Hello dear developers. I have a problem, my account has been blocked for reasons unknown to me. I did not use the GFX Tool and did not play with the cheats. Could you help me? The game nickname ÇookieÇŁĄY, id-5161112948.
Any claw user here facing touch recognition issues?
Like my 3rd finger's touch isn't getting recognised.
Like if I shoot + peek/scope + finger drag for recoil control. The finger drag isn't getting registered and the gun's recoil cannot be controlled.
I have to raise my 3rd finger, then again touch to control recoil.
This issue didn't exist before!
Please help
@rain wraith I guess we both are facing the same issue
I have some problem in my pubg account
@baby shark i have the same kind of prob
I have 2 glitches in this update
The screen control is so slippery and I just found this glitch in TDM
My iPhone is current with the 0.14.0 update but ,y iPad Pro isn’t, is that why I am not able to collect the update reward??
I m facing i bug in my claw setup no matter how much i try to save my setup it always show like in second pic (phone pocophone f1 notch)
Is the awm in tdm now??
When does the crates for the new AKM seven seas comes out?
@radiant raft yup
I don’t think my graphics are supposed to be pixelated like that
Is it device based?
Yeah
Because I have high graphics
Maybe the update reduced the resolution on some devices
Wow your skin
Nope, just wait for an update that might fix it
I’m thinking about switching to Fortnite if there is no update that fixes this :/
or if it doesn't get increased in the next few updates, maybe they decided that your device is too slow already to handle high-res and they had to reduce it so it can still handle PUBGM
Also there’s another bug where players name tags and numbers float couple meters above players head and a looting bug
Oof I’ll wait a bit if not time to move to victory royales instead of winner winner chicken dinners
Chicken dinners feel WAYY better than a victory royale
Can you enable anti-aliasing in your device though? It might help smoothen the pixellated edges for now.
Naw 😦
Sad now
Anti aliasing is not on my device I have an iPhone SE and I run on high graphics tho 🤔
When does the crates for the new AKM seven seas comes out?
lol this version its sheet and have many bug and still have cheaters and hackers ez mobile mobile
I mean .. invisible three wheeler is smth else 🔥
Anyone else having high ping since update? Before I get under 30ms on na and now I don’t get anything under 150ms
So the notch issue is still a thing, wow
maybe its gonna be permanent UwU
really? after update or patch, bugs still persist as well has those cheaters? then this gives me a reason to not play for couple of months and just daily login then quit and play other games
@lavish idol Facts
im surprised that anyone would even have expectations for bug fixes lawl
@haughty cypress Shame on us lol
so anyone here still encountering chinese hack squad or solo chinese hack player on any match be it solo duo or squad?
i havent played for like 1 month cuz i pretty much stop playing in the beginning of s8 or at least taking a break for couple of months
bug bug bug!!!😡 😡 😡
when bug fix update ?????
instead of banning their acc ban their ip so they can ever play again
What is it?
This is the main problem behind login issues in Bangladesh. Even game is playable sometimes. But game map can't be downloaded. That's why everyone facing login error. I think map download is blocked in Bangladesh. This problem isn't solve after new update. Solve this problem ASAP.
Same problem here
Thank you pubg this is the best update ever 👍
Feel like they should take down asia server to almost completely stop hackers and you know team killings I don’t mean to be racist or bias but face facts it’s mostly in Asia
It's 1.9gb update @plain fossil
Oh
If tencent wants players to come back and if they want the game to grow take down Asia :/ I’m thinking of leaving because of more than just hackers
Thanks for the info. @night cloak
yw
I'm very pissed i glitched out and got killed
why don't vpns work anymore? :/
cuz devs are worried you'll use it for cheats @errant ginkgo
huh
I hlithed into the xombies shield couldn't kill him for some reason and stayed there till i gotndowned an then died
well every zombie mode gets boring quick anyways
This game not only was i winning but my teamaye died and t game consyantly laggs an kills my phone with its batter drainging powers
i feel bad for youtubers like techno bytes and charizardfreak
theyve been screwed over because of cheaters
Not so long ago, I emailed the PUBG Mobile developers of an issue I’m facing.
Apparently now my device is no longer supported by the game. After months of playing & as per the new Infection Mode update, the game says my device can no longer be supported by the game.
I mean, the developers DID say they were trying to bring the game to “ low-performance “ devices. And that my issue might be solved later on.
Haded to delete apps to get storage
i wouldnt trust the devs with anything @verbal flame
How later, I don’t know. But I’m sure it’s gonna be a long time.
Getting new phone tho
I keep getting insane rubber banding glitch where I can’t move for 5 seconds
Have they fixed the notch issue? Will there be one? I couldn't play the game yesterday because all the controls are messed up.
nope @velvet vault
I’m running in place
Aah i regret buying a phone with notch now.
@elder crane what's up with your graphics? You using gfx??
Make sure you don't come here saying my account got banned, I'm all clean didn't do anything i promise.
What's in resource pack?
I'm taking a screenshot for later on
You can't get that low graphics without gfx tool as game doesn't have that feature. I know it coz I myself used gfx tools once
Your graphics are lowest than the lowest, and its impossible to reduce to that low via ingame settings
@night cloak What's in resource pack?
Every person who used gfx or bugs or other stuff are getting banned and they hop on saying im all clean, like hahah give me a break
@normal fulcrum its the extra stuff for rich gameplay
kind of visual pack of clothes ,guns , etc ..u need to download resource pack to see certain outfits etc
So how will it effect the game?
anyone know why its suddenly impossible to queue into a solo FPP match on the EU server?
@elder crane It's fine. But if you use it and you get ban, don't come here saying you're all clean
It just reduced the size of game. It's like you don't download the maps you need .
What I want to know is, will downloading that pack reduce rendering time in game?
Lol no reason to ban me im over here still struggling to get out of diamond ll been stuck for 2 weeks already
@night cloak???
I was in Vietnam and when i came back to America pubgm wouldnt let me login into my Facebook account is there a solution?
@crude ember how much storage is left in your device?
6 gb
Hello I need support
@crude ember make it somewhere near 8 gb and then retry
Ok
@grave schoonerupport I need help
@crisp quarry if you want us to help you then for that you have to ask something too...
sir I have collect the event reward but didn't added any point & reward I have check in my inventory
sir help me
@tender pier what is your current maximum league?
Wait what country r u in
Somebody help : /
@fervent apex where do you live?
Thanks @rare scaffold
It worked?
USA
Finally it worked
Is independenc day what country
Glad to hear that @crude ember
crown 2
@crisp quarry India
K
I’m in California USA @rare scaffold
sir help me
Wot is that?
pubg didn't give me any reward
Do you know the solution ? @rare scaffold
Anyway, I have a hacker friend and he is annoying me. Every time I play with him he gets like 20 kills. Radar hack, and aim bot to head. So I want to report him, but he’s not getting banned. I couldn’t get kills when I play with him. He says he’s “anti ban” @vagrant boneLogic plz help.
@TragicLogic help me how to collect my reword
🤔 No help for me?
So help
pubg please help me
In my case the game is downloading more then 2gb of file ;_;
@fervent apex try changing ISP, could be a region issue that's why
Hello, @crisp quarry!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
What’s ISP?
Connect with different WiFi or mobile data
Is it permanent ?
@fervent apex temporary AFAIK
how to collect reword pubg help me
@tender pier where do you live?
Dot chu, thank you !
Bangladesh
That event is for India isn't it?
no
But I'm a Android user ;;
My daily limit was 1.5
I recharged it with 2 extension packs..
Both 400mb
But the download isn't stopping till now ;;
What is that @rare scaffold, and how to solve it
Heeelop me plz
@hoary lodge are you on mobile data? Also, you downloaded it from play store or elsewhere?
@rare scaffold please tell me the solution
Yup, I am on mobile data and I downloaded it from play store @rare scaffold
is this option is in rewards?
@rare scaffold how I collect the reword
@tender pier is this option is in rewards?
Did you share the game from one device to yours? @hoary lodge
No, I downloaded it directly from play store @vital sluice
it should show up on urmail box of game
Make sure you have given storage permission, @hoary lodge. Also go to file manager>Android>Obb>Tencent ig and check if there's a folder in there.
It is directly send to your inventory, @tender pier.
pubg didst give me any point & reward
I don't have "flip" emote then why pubg give me "flip" emote mission and how i can complete this ?
didn't show in my inventory
Flip emote is in rp, @night cloak. Have you bought the rp?
@vital sluice no
Actually when I started updating I left my phone, I was gone sleeping and saw it now, @vital sluice and OK let me see what you said
@tender pier how u get the reward from "rewards option"?
@noble citrus help me
Emote is a available at certain level in free rp itself, @night cloak. Get to that level and u can collect the emote
I will collected but didn't added anyy point & reward
Yes @vital sluice
Ok @vital sluice thank you
There is
my account please sir give me my reward
@noble citrus please give me solution
how i get this reward
@tender pier did u redeep the points by clicking 1st column ?
after redeem it should show up on ur mail box
Yeah the file is missing, @hoary lodge. You have to redowload the full game again unfortunately or share the file to your device from someone.
nothing show in my mail box
Are you from India, @tender pier?
I am from Bangladesh
OK, @vital sluice, thanks for help
I think the event might be exclusive to India if you're not able to claim the rewards. I'm not sure.
Contact customer support in-game, @tender pier. Let them know you're not able to receive the rewards
@noble citrus sir help me
did u click this and reedem it or not?
reedem but point didn't added
restart ur game
20+ times I will reastart my game
ok letme try from vpn
im not from india
The new layout is a bit confusing, Who should I contact to give them my opinion on this?? Because it is quite hard to get around the menu.
need solution
You can give your feedback here as well as in-game, @slender epoch.
vpb tooo doesnt works at all in new version
I already told the last thing you can do, @tender pier. We can't add rewards to your account ourselves. If you haven't received it, contact customer support in-game.
i guess u need to just check on mail box on game
If i use vpn this issue give me banned ?!
We don't recommend using it, @misty tendon. It's upto you.
I will contact the customer support in game I will send a mail but didn't any reply
maybe u should try restarting ur phone
I open it when i open a crate
I will restart my phone but didn't works
Does the game give me banned for this
@vital sluice Well my opinion is that PUBG could maybe tweak the layout a bit in the next update so it is much easier to get around because ever since the update it is quite hard to get around, Plus the friends tab is very inconvenient and I think they should get it back to how it was before and the voice chat buttons too are in a very awkward place. I have experienced a problem where I try clicking the '+' button to invite someone but I have to tap at least 10-12 times to actually get it to tap and invite the person.
We can't help you here further, @tender pier. We're not developers. Kindly move to #pubg-mobile or #chat now .
Thank you for the feedback, @slender epoch. Make sure you do send it to the in-game customer service as well.
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation, @misty tendon.
Are you on a stable internet, @fervent apex?
Question
I want to know what happened to the PMCO Voting reward
I didn't receive anything
@slender epoch please help me
@tender pier It is a region locked event, what region are you playing from?
Bangladesh
its show in pubg without vpn in Bangladesh so why I am didn't collect it?
Plz fix i have very good wifi but keep on showing same issue in TDM
Is your ingame region set to India? @tender pier
I've asked this to the esports team, @prisma willow. If I do get an answer, I'll let you know.
no
Ok Thank You
Can you check the inventory? The items are not in the ingame mail but are directly sent to the inventory, @tender pier.
Further queries can be directed to the ingame customer service.
You can contact the customer service via the game settings, @tender pier. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
check in my inventory
but didn't found anything
i will send a mail
but didn't reply pubg
If you have enough evidence that it did not work as advertised, you can take the query to the ingame customer support. Kindly do not clutter this channel with the same questions again and again, @tender pier
The ingame customer support, not the email. @tender pier
What is the use of additional files
Yes @vital sluice
I will msg in game support they give me mail adress I will send a mail but didn't reply my mail
Is thee going to be a hotfix for the bugs soon?
What kind of improvements we get after download
@grim crane They are some files which improve the UI, not necessary enough to cause problems.
The option to download is given so that you can save device data.
Report them ingame, @torpid lodge. They will be patched out soon.
Please check it
i just want to get my pubg account to my ios device....i got influenced by content creator back in season 4 to unlink fb to reduce lag and ever since my pubg account log in was via only gmail....so i need ur help to access my account on a ios device
I cant get to connect with a real human representative via ingame customer care
Why that link is removed 🤔 just cause someone scam the pubgm management ?
That's bad mod😒
Any Indian mod here?
@blazing saddle please help bro
@mint eagle You cannot use google login to log in the game via iOS devices. Sorry but you will have to stick to Android.
Really?
Yes.
@mint eagle try connecting fb?🤔
No solution whatsoever?
You can request the ingame customer support to add back your facebook login, but I doubt it will work since you revoked access to facebook login yourself, @mint eagle
I took an ipad to start a youtube and all and now i cant access my main pubg Account 😭
They could transfer my pubg account data to a new pubg account
@night cloak Do not interfere when staff is providing support. Kindly go through the support guidelines in the pinned messages or I can dm you the guidelines.
@blazing saddle i am also trying to get help bruh calm down
But no one is listening -slowclaps-
They reply within a few hours to a few weeks. If you don't get a response within a week, feel free to reopen the support ticket and remind them of your problem, @mint eagle
@night cloak What is the issue?
@blazing saddleis there anyway to get in touch with cc other than via in game?
No.
@blazing saddle isssue is general
But it needs to be raised
We can accept hackers atleast in game but not as a regional crew challenge champions 😒
Im been trying my best to get a real representative to talk by choosing various option by reporting..today i reported as if my account got banned and the conversation is over but cant open new!!So im reporting issue from my other pubg account
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
no one cares buddy there 😒 @blazing saddle
As far as i know we cant manually close a conversation when u contact cc via ingame..the conversation can only get closed by the bot or cc representative
@mint eagle As i said earlier, you will be responded but it takes time and you have to try again and again.
I took my ipad like on may of this month and eversince i was trying to get my issue solved while i was using another account on ipad but now i need to get my account urgently on ipad i just want a guarantee that ill get it over to ios to fell ok since i starting to make content on yt i really wish to get my main account to ios!!
i need a link for ban issues i wanna contact someone to help me
I have seen in other games there will cc representative in discord group...is these any cc representative here or any cc representative of that u know of?Or any help from ur side to get over this issue faster will be so thanks....please understand my concern
As a moderator of official pubg discord group there might be something you could do to help me
Can someone just send me the support email gmail for pubg mobile i wanna contact them for ban issues on both of my accounts
Hi
Please refer to FAQ 2.9@inner violet in #481198147478224896 for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Who else is facing the notch issue
Please refer to FAQ 7.2@mint eagle in #481198147478224896 for further information, . Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
What? @night cloak
Check pinned message of the channel@cursive oasis .
Where
Please read this channel's pinned messages for further information, @cursive oasis:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
@night cloak i am facing tdm player stop glitch
https://discordapp.com/channels/393088095840370689/555492558428700682/611158240419381249
You can react to this report so that it will get fixed soon.
This update is very very bad update UI lag issue ,tdm stop , resources download system is very bad , @night cloak
@olive isle you are right. So many system UI bug and voice chat on/off button is very unfair they shifted to Right corner.pls pubg fix it
Hello, @olive isle!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
0.13.0 is good update but 0.14 very bad update. We are want to remove old zombie mode. This is a open world game it is not a zombie game
Its not Open world. Open world means game like GTA.
The login reward for 60days is a wolf set dress.
I logged in for up 270 days.. but ut showing 30days. Please fix it!
Are the bugs fixed now?
@night cloak sorry survival game. But not a zombie game
@keen prairie same problem
@night cloak event 30 days login glitch
Hello, @keen prairie!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
I reported but I don't know when even it will over
In the next patch probably.
Yesterday I notice wolf dress login 30 days.I am login today showing 30 days . Today I know pubg developer don't know math . I will delete now pubg
@night cloak any updates for the hotfix?
New bug ....Darcia has car doors as wheels
no idea.
Hello, @crisp yarrow!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@crisp yarrow are you playing in emulator
No
when can i wear a mask and a helmet
@crisp yarrow Android phone
Apple
bro your blind he has an iphone
@crisp yarrow I pad
yeah its just a bug with how the skins are applied on the cars
hopefully they fix it pretty soon and hopefully they fix the outfits
Don’t tell me it is my device as I have iPhone 7 , XR ,iPad Air , iPad Air 2 , air 2 2019 edition, iPad pro’s 1 , 2 and 3
no its not its just the skin off your car
@bleak cedar Bhai pubg ma ak glitch nahi mc 1000 sa bhi uper glitch ha
Please do not use any other language aside from English in this channel, @olive isle. Refer to #482111832669159445 for language channels.
It is no longer supported after this update@bleak cedar .
@storm flume when are you going to fix the outfits
With the new update some older devices might be no longer be compatible with pubg mobile.
Fix the tdm glitch😩
@olive isle what?
Hello, @neat gust!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Someone already reported
@neat gust then react with a 👍
Ye did that too
@blazing saddle Bhai Mera dimak Kal kharp kardia pubg na galie dank Mana karha
how do i invite members to the discord
Please do not use any other language aside from English in this channel, @olive isle. Refer to #482111832669159445 for language channels.
Permanent Invite Link: https://discord.gg/pubgm
@night cloak use above link.
I have seen in other games there will cc representative in discord group...is these any cc representative here or any cc representative of that u know of?Or any help from ur side to get over this issue faster will be so thanks....please understand my concern
@olive isle Please ask support related questions in English only.
Bro then I can’t play PUBG on iPod 6 generation?
@mint eagle The only way to contact the ingame staff is via the ingame customer support.
@blazing saddle. I am telling you
☹
I contacted
@blazing saddle change my name
@olive isle to?
Hello are you allowed to join PMCO of you are 15 and have parent approval
@olive isle it does not comply with the server username guidelines. Refer to #481193721560432670.
You can request a name change to any staff member.
Hey Tori
Anyone know how to get to actual friends list to delete people
Nvm I just found it lol
In the achievements I have already completed all the weapon mastery but it says I have only killed 300...
@silver coral It will start counting the kills from the time the new achievements are added.
would pubg do something if something like scamming and then getting hacked through facebook occurs
@blazing saddle
I am Not Satisfied by Happy Training V Achivement.
We have to complete 1000 Training.
Most Of Players 350 Training are completed.
So Now It's 650 Remaining
That means we have to wait 650 days lol 2 years to complete Happy Training ACHIVEMENT.
i need help
It is your own responsibility if your social media accounts get hacked via scamming, you can contact the ingame customer support for such issues, @jolly sierra
alr thnx
does anyone know if im able to get into pmco with the korean version? @blazing saddle
YO HELP ME
@still briar I don't think so. You need to play on global version
Um i have some questions abt prime plus
Hey guys Bug notch solved or not yet ?
What if i cancel the subscription from the store
I purchased the subscription yesterday
I just want benefits for 1month only
dont be a cheapo and just buy the subscription
you must really want to waste your money if you wanna buy the subscription
oh wait this is a support channel so bye
@verbal forge if you buy the subscription, you don't get refund. After buying, you can cancel the subscription, the store will stop auto purchasing the subscription. you can have one month subscription
@kind driftthank you
Np
admin?
Hello, @main sonnet!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
How long it's gonna take to fix the controls and notch issue?
hello any way to contact pubg m. in order to revert 1 week ban ? I was playing with some person whom turned out to be a hacker.so i unfriended him.and now i get a message saying you were avtively teaming up with hackers..What should i do.. i was a conqueror in Solo and was about to be a ace in squad.
Damn @night cloak
@cursive oasis it hurts bro.i spent so many hours and now i get 1 week ban .
with my conqueror tier gone
I can feel you
#481198147478224896 506/5000
My account was banned for 10 minutes while playing while I logged in from mobile.
2 days later I entered the emitator while playing with the team on the map of erangel squeezed into the vehicle I killed the contents.
I saw that my account was blocked when I made the same process once more while driving in the vehicle with my team mates.
Help me and do all the checks you need, and you'il see I'm not acting illegally.
I didn't get an e-mail reply.
I demand the opening of my account.
@night cloak Sorry we do not provide help regarding banned accounts. You can click the File claim button and wait for response. Also, no account is suspended without any justification.
Kindly go through the Terms of Use to have a better idea of what rules you may have been violating intentionally or not.
Further questions regarding this matter can be taken to the ingame customer service.
Refer to faq 6.1 in #481198147478224896 regarding more information about how to contact the ingame customer service.
If it is a 1 week suspension, then you will be fine, just do not team up with cheaters anymore, @night cloak.
My account was banned for 10 minutes while playing while I logged in from mobile.
2 days later I entered the emitator while playing with the team on the map of erangel squeezed into the vehicle I killed the contents.
I saw that my account was blocked when I made the same process once more while driving in the vehicle with my team mates.
Help me and do all the checks you need, and you'il see I'm not acting illegally.
I didn't get an e-mail reply.
I demand the opening of my account.
Let’s not have a discussion here.
Pls i need help when i try to open the game it quits me from the game
@vital gale Game crashes are common when the game files are corrupted. Try clearing cache in the devuce settings and redownload the ingame data.
Ok
@vital gale Also, make sure the RAM is cleared when opening the game.
The developers team is aware of the situation and is working on it, @cursive oasis. Please be patient, check the pinned message for further information.
@bold siren I wasnt avtively teaming up. I found out that the guy was hacking and immediately unfriended him.after that 2 days have passex and now i got the ban.? how am i supposed to know if the person i found in game made frnds there is hacking just by looking at them
||||
Hello. I can't seem to connect to my fame and it's stuck on the "checking for updates" screen. I wasn't able to connect with anyone from the official support team either. Got any suggestions? @bold siren @blazing saddle
@bold siren ty
i was a solo in conqueror.thatswhy i am trying to contact. @bold siren
Try the solution in faq 1.4 in #481198147478224896.
If it does not help, switch to a better network, @formal hemlock
Okay. I'm checking it out. TY.
Nice Dacia skin... GG for update
my tier will reset @bold siren
Wut
It doesn’t matter if you didn’t know the player was cheating or not, the game will still take actions, @night cloak. I suggest you to not play with unknown players.
We cannot help you with that, unfortunately, @cerulean burrow.
#481198147478224896 My account was banned for 10 minutes when logging in from my mobile phone.
Two days later I entered the copycat while playing with the team on the erangel map, I killed the content I squeezed into the vehicle.
I saw my account was blocked the next time I did the same operation while driving with my team mates.
Help me and do all the checks you need, you'il see I'm not being illegal.
My character id number is 5478120581
I didn't get an email response.
I demand the opening of my account.
Please refer to FAQ 2.9 in #481198147478224896 for further information, @cerulean burrow. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Pls help When i open the game it shows me a black screen and quits me from the game
You have already been answered by a Moderator, @vital gale.
Ok
It will be available after 26th August, @delicate dagger.
Ok thank you
@bold siren please tell me when the new akm seven seas crates will be avalaible?
Can anyone tell me what this thing is people are doing when they jump, it looks like a floating jump type thing? Looks suspicious.
Help
Any one here
@storm flume hi bro
Here is the problem not show the resources pack
Hey
I m getting a message of challenge requirements not fulfilled when i start a game @night cloak
Download the resources pack already
smh my head
are you living in korea? @night cloak if not, reinstall the game
Not downloading resources pack give any tactical disadvantage
no @thorny dirge
I don’t have time to stare at the screen awaiting an answer. Please ping or DM me with a response.
@limpid lotus if they jump higher than normal, its cheats, if they jump at the same height, its just them lagging
Hey guys
brothers cheater
because you arent allowed to? @boreal pollen you can change flags tho
Why im not allowed to , others are able to change the country
wdym by "change country"
May i show u a picture of it but its wrote in arabic
Hey guys, are you have notch issue ?
i cant read arabic @boreal pollen
Its in the ending of basic settings you can choose your country but to me i dont have that thing @haughty cypress
@unique wraith yes its a known bug, nobody knows if the devs are doing anything about it
@boreal pollen You can change the country in 15 days.
I have never changed it before @blazing saddle
What country does it show now? @boreal pollen
Its not showing any country
What region are you playing the game from? @boreal pollen
Im not talking about the flag anyways im talking about that there is something in thr basic setting that i can change to my country
The global one
@boreal pollen I know what you are talking about.
What region are you playing the game from? @boreal pollen
Global region
Umm.. What country are you playing the game from? @boreal pollen
Im from jordan but atm im in india so i wanna change it to india
Its looking like that
The game is banned in the region from where you downloaded the game (Jordan), that is why it won't show the region. @boreal pollen
So what should i do ? Reinstall the game?
If you are not in the country where the game is banned, it is better if you redownload the game from official sources (Play store/game website) from the country where you are in rn, @boreal pollen
After that it will show the option to change country right?
Yes, but it has to be downloaded from official sources only, @boreal pollen
Ok thanks sir ❤️
@blazing saddle
this game still have hackers in new update fu****
@night cloak i have been constantly getting a message of challenge has been stopped due to tier requirements
Please help
Anyone reply?
stats are broken in new update
No one reply good
I need help
Hey how can I transfer my vr version to global version
Account
@night cloak hey how can I transfer my vr version account to global account
@compact cradle Maybe check requirements. Sorry I don't know much about crew challenge@compact cradle .
Please read this channel's pinned messages for further information, @stuck harbor:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Check 4th pinned message from bottom.
Ok
keep reporting them. That's what we can do from over side.@limber cairn
You just chilling in a cheating server seems legit.
@night cloakplz any options to get that in global
Did you read the pinned message?@stuck harbor
Hey can we create custom room in new Infection mod or not ?
Yes, you can! @small olive
Settings> show weapon in menu>disable @night cloak
You can see settings on left side almost in the middle in that screenshot @night cloak
@small olive don't know man, check pinned message in #matches , you have to fill out a form for that probably
@broken sierra Thank you!
@night cloak all good
@night cloak its about pmit bruh
You can join india server from #481199117381533716 and ask there @compact cradle .
What is this new treasure hunt?
Hello, I am having some trouble with the update (iOS) i tried to update and it got to about 95-98% and stopped loading any further, didn’t tell me it failed, just wouldn’t go any further than that, it froze.
I tried to delete the app then download again, but I only got the same result.
... help ?
@empty cloak i suggest you to wait and also check if you have enough storage available update on ios is greater than on android so it could take longer time
@merry sandal ^
I’ve been downloading since yesterday at 4 pm, it’s almost 12 pm now, and I have 14 GB free on my device
a) Hunt for treasures during matches to find hidden treasures. Collect gold, silver and bronze compasses to redeem rewards.
b) Global Treasure Hunt:
- Divided into 4 stages, each with its own map. There are 7 levels for each stage, and 2 missions for each level.
- Unlock the mission crate by completing 1 mission.
- Unlock the stage crate by completing 7 or more missions in a stage.
- Complete all 56 missions to unlock the final reward.
- Complete any mission of a stage to join the lucky draw and win travel fund. There are 10 winners for each stage.
@night cloak @night cloak This can be found on the App Store page of the game.

Are you downloading it from the Play Store, @empty cloak?
@night cloak hi
iOS , App Store
Ahoy matey i will be pubgm pirate now😂
Played 3 games and in every game players are teaming up wtf is going on Han
This guy is bypassing filters continuously @merry sandal
Guys, I think the Pickup for Ammo is broken. I keep picking up ammo more than I require.
Don't think that's doable, @night cloak. But try contacting Customer Support about it in game.
Pubg is Broken
@merry sandal did they don't reply on mails

No discussion in here please, @cursive oasis. You can use #chat or #pubg-mobile based on the topic.
I want a solution do you have it not
We cannot provide any additional support, unfortunately, @night cloak.
@merry sandal then close this server na
If it hasn't already been reported in #555492558428700682, @balmy cairn, please do so.
Do they get banned just tell me that
No, @night cloak, I have no solution for your particular query.
You can report them in-game for teaming up. If found guilty, they will be punished accordingly. We do not handle with in game bans.
Also, try not bypassing the word filters placed here in the server. We'll have to take action if you continue.
Nab question. How do I report the issue? 😌
When I will getbmy banned beta account
Refer to the pinned message in #555492558428700682, @balmy cairn.
I did nothing
But they banned fr @0 years
Sorry they banned me for 10years
Forndoing nothing
@mystic echo all bans issued are fair file a claim if you think it is unfair
No but they don't reply I tried
Please be advised that, as we have repeated several times before, we are only moderating and managing this Discord server. We are in no way affiliated with Tencent Games, PUBG Mobile, or their customer service. Hence, discussing and complaining about account suspensions in the support channels will not help your situation in the slightest. You are only wasting our, as well as your own, time.
All the information on the matter can be found in FAQ 2.9 in #481198147478224896. There is no need at all to continue such discussions here, considering the fact all your questions and concerns are covered in this very subpoint. If the customer service cannot assist you, or if they do not reply, do not expect us to be able to do anything. There is no possible way of recovering access from a suspended account aside from waiting until the punishment automatically ends, @mystic echo.
new update new bug
@night cloak please report bugs ingame or in #555492558428700682
no i dont go tdm
@night cloak Please check the pinned messages of #555492558428700682. If you find a similar post, please upvote it.
FIX
To fix the bug, simply restart your app or tell your teammate to nade you.
:\
@cerulean burrow You've been advised to contact them personally via support or their twitter. To help them, just don't make cheats.
Cheats give an unfair advantage to players over others, and shouldn't be used by anyone.
Congrats u found Minecraft house in pubgm @night cloak
@cerulean burrow You can look for a Staff / Recruit button on their website. Similarly, you may contact them on Twitter. You can also DM a tencent employee here, but I can't guarantee that they're hiring people for now
i found logo home in game
Let me look, one moment.
You can contact the people with Community Team role. I don't know any of the Developer's twitter.
ez hacks
Mentioning Community Team members here is prohibited, @night cloak.
You can't say it's hack clearly, that could be lag aswell. If you have a million ping and hit a rock while in a buggy, your buggy will be in mid air.
Well I didnt tag them, @merry sandal
You advised someone else to. 🤔
In the DMs
Yup.
Nothing is impossible. If you keep evading their bans they can seek legal help too.
he is hack private 😄 dont wory for ban
Being a developer doesn't mean you are going to use it everytime, as seen in the first screenshot.
It is.
They AREN'T.
Hi
@night cloak dude all know anti cheat pubg its sheet 😄
Please do not have discussions here.
why they delete screen shots ?
Because if someone sends some sort of hack over here, others will ask the person for the hacks aswell, which will be a indirect promotion and increase of hackers. That's why they deleted the screenshots.
@dire quail Aloha! What help do you need regarding the screenshot?
Can you send a better quality screenshot please, I can't see other things.
You might not be ranked as:
1) You reached in the ranked list this week. Please wait for next monday.
2) If your flag is Indian, Then you have to view the Indian-Ranked list, and not the Cyprus list.
???
Wait for the next week then.
You'll get in the list eventually.
Yeah, correct. Titles are given every monday.
@night cloak i need help from pubg coz i want better stuff not silver , i want things like this (screenshot)
Maybe wait for the next week's monday. If that doesn't give you the title either, you may contact the customer support.
XDDDDDD hahahahahahahah
Answering your question, @dire quail.
Crates system works on a percentage system. You can't always get a Mythic item every 100 times you open a crate, or not get a good item every 10 crates. It has been advised that people should use VPNs, but it doesn't effect the rates of items in crates.
Similarly, you can click ❔ button next to crates.
Yes, as of what I know. VPN doesnt effect crates at all, bit some people consider using it.
The skin is not rendering
@lofty orbit Just a visual big for you. Your teammates weren't suffering from this.
FIX
Restart your app, or just let a team mate with no car skin enter the car (It'll change to default skin) and then enter. It should render perfectly.
If that doesn't help, please report the bug by clicking the "Report" button.
@night cloak Can U help me About my account .I can't sign in my Global account though U never sign through Vietnam account
@night cloak Please refer to #emulator-support for support related to emulators.
You don't have to be a supporter role to help others :^
Hi
@night cloak thanks
Hello, how may we be helpful to you, @night cloak
@night cloak I sign some websites and my account Change to Vietnam server what should I do right now .
No problem! Have a great day ahead. @lofty orbit
You cannot change back to global version if you have changed it.
Whay i don't got This
@bold siren I never sign in Vietnam U just login into some websites my account transferred to Vietnam ??? Why this happened
I have 98 but i don't got for 30
Unfortunately, if you login using a global account on another version (Chinese, Vietnamese etcetera) You can't use / open the account on global version. Maybe someone used your account to account and logged in intentionally.
It will reset to 0 if you have got one of the Legendary/Mythic items, @night cloak.
I use global
Stop fighting
@night cloak What should I do right now. ? Should my account deleted ? Or I can Never play with thata account ?
Hello there i have problem while i am entering game my internet conection is very good 20-35 ms but IT says “No response from server”
You can play with that account on the Vietnamese Version only. You may create a new account to play on the global version.
@bold siren but i don't fit nothing
Got not fit
@night cloak wtf Now I have to download the Vietnam version ??? please complain about that ?? HOW CAN BE POSSIBLE ?
@night cloak You may contact the customer care. Settings ~> Customer Support~> Describe your issue.
I can't even open a Guest Account through global version.
@zenith oar You may contact the customer support if you think you're sure that You / No one has used your account on the Vietnamese version, but that's all we can do he.re
@zenith oar Maybe you banned in guest?
@night cloak I don't open any kind of account how can I complain through Customer support ?
@night cloak
Is global
When you're at the home-screen (Where it tells you to choose your Social media account) search for a Customer support button, which you'll usually find at the top right corner of the screen.
Hello, @night cloak!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
there
I didn’t get answer of my question
@lucid token Try going in-game, disable your internet and enabling it again.
Hello there i have problem while i am entering game my internet conection is very good 20-35 ms but IT says “No response from server”
Try IT but no results
what is the issue?@night cloak
@night cloak Please Help me with my account ?
Try switching to wifi / vice versa. If that doesn't work aswell, please re-download the game from the playstore. This usually happens to people using OBB & APK files transfered from another phone.
@night cloak Can I sent my account details through personal chat ? Would u happy to help me ?
@night cloak I want my account back and I am sure I never logged in into Vietnam server
I already told you,I cant help you even if i wanted to. We just manage discord sever and don't have contact with developers. You will have to wait for reply from customer service.@zenith oar
@night cloak They don't even Give the option to open an guest Account . How can I complain through Customer support ????
That happens when you team up with hackers and use hacks@night cloak .
I think customer support can't do anything about the issue, aswell. Since the versions mixed up.
@zenith oar Maybe ask your friend. He will pass the informtion.
@zenith oar What shows up when you click "Guest" ?
@night cloak it's says login issue and also pop up some msg like frequently use
@night cloak If I want to play I have to download the Vietnam version? Is there any problem if I play on Vietnam version ?
Hi, where is the cre gone after this update? All i can see is the clan button only
@zenith oar Please send the screenshot of the message.
@zenith oar Nope. You can play it.
that one friend of mine who's using BAGT ( graphics tool) on emulator for like 5 months didn't get banned, then there's this other guy who's using the same app but on mobile got banned. Can someone explain me why this discrimination?
@night cloak Only Ping issue ?
@limber canopy Mobile players are alot easier to detect, since on PC you can literally add a hack client in the game itself by changing files. You may report the people, similarly it is advised not to use any GFX tools, as it gives an unfair advantage over others.
@night cloak thank you for the explanation. 😊
Maybe nope. You can try @zenith oar.
No problem, have a great day ahead! @limber canopy
@pubgmobile thankyou for new bugs and glitches
@old remnant You're welcome! 😂
If you have another phone, pleade create a guest account through it. Maybe create a Alternate social media account and use it.
Similarly, try clearing cache.
@night cloak In future Can I convert this account to Global Version ?
Coz I never to Wanted to play on another server
Maybe in future, but the only possible way now is to create a new account and play on global using it, or just use your current account to play on the Vietnamese version.
No can guarantee, sorry for your account.
You should hold a survey asking your players what they want bg glitches skins or lag free game. We all will be grateful to you
There’s no icon or a button to claim a Victor
When will the notch phone bug will be fixed, it's very annoying 😑
@open oracle check on game settings/graphics notch option
@rain wraith 😑
@open oracle
Hi
Please read this channel's pinned messages for further information, @open oracle:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
Hello guys i need help
Hello, @boreal pollen!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
@rain wraith 🤦🤷
The game is running in full screen and i can't hide the notch after the update anymore
I dont have the change country option and ive told the mod about it he said i should reinstall the game and still i dont have it
Check pinned message @open oracle.
What is this
@night cloak
Did you have seen this
Does it mean ipads can be used before top 32?
When I was playing classic I was kicked out to lobby
@blazing saddle
Because the question clearly states online matches but they only mentioned top 32 in the answer
If someone could enlighten me thanks
Are you there
@night cloakit won't bro
@night cloak sir can you check my problem please
@signal oar they can be but there's no use as they will be later disqualified
Can someone help me with this ? What is this bag ?
@night cloak what is wrong here?
@spring void wait so if someone makes it to top 32 with an ipad player in the team and he switches to mobile after that, will he still be disqualified?
Look the skin and the doors i dont know what happened
Dont know about that, i beleive he will not be disqualified but you can wait for an admin to confirm and answer
@night cloak report bugs in #555492558428700682 or ingame to cs it will hopefully be fixed soon
Ok
@night cloak u there mate?
Yes?
Oh my goodness, how do you trigger these epic bugs?
I'll be honest with y'all i haven't encountered a single bug.

