#questions

1 messages · Page 550 of 1

surreal turtle
#

Can't wear my bandana after new update....
Either it's only bandana or jacket

mystic lichen
#

In 0.14 for whatever reason whenever you are looking from one side to another in at a decent pace it will freeze for a sec and your unable to look around. Are there any other reports of something similar to this? Device: S10+

surreal turtle
#

@night cloak why is this happening

night cloak
#

Probably a bug.

vestal frigate
#

I can't even open the game now.

stark dock
#

meh

night cloak
#

@surreal turtle, This is a bug and has been made known to the developers.

haughty cypress
#

@mystic lichen looks like the game has more render issues now

round flax
#

My controls on my iOS are messed up it’s in full screen in control setting but when I save them they go notch the way it should so I can’t get them right fix ASAP

mystic lichen
#

@haughty cypress it happens to me on infected and tdms i haven't tried any classics but it doesn't feel like something caused by render or players spawning in

vestal frigate
#

I cant open the game 😡

night cloak
#

@mystic lichen, The is happens frequently in all the matches or you just faced it one match?

#

Oh.

mystic lichen
#

Its happend to me in every match ive played in infected and tdms. Just haven't played any classics yet

maiden trout
#

Have you tried deleting and reinstalling the game ? @vestal frigate

vestal frigate
#

Yes.

thorny juniper
#

Wanted to add that wearing certain eyewear like the pirates eyepatch will automatically remove the shirt

mystic lichen
#

And its definitely not render as my phone doesn't lag a bit.

haughty cypress
#

@thorny juniper its a known bug

fossil musk
#

I think this is one of the lowest update ever. Why Do you guys keep on changing the interface. It was nice earlier, now it's small and confusing. Additionally the new zombie mode is full of rushing players from here and there. Can't find out what to do. The notch issue has come up again. I am a poco F1 user. And prior to this update I was running the game smoothly with the normal mode though my phone has notch. Now its gone. With normal mode in setting, most of the friends part gets hidden behind the notch. Fix it. Another issue is with the control setup. You save a setup and start a game and then the game layout changes on its own. Fix it soon

night cloak
#

What happens when you try to open, @vestal frigate? Please elaborate.

stark dock
#

try repairing @vestal frigate but for the rest of the people just wait for the new patch fix which will come in around 2-3 days

night cloak
#

@thorny juniper, this bug has been made known to the developers.

maiden trout
#

@fossil musk bro chill, the update just came out, it will take a few days to fix

vestal frigate
#

As in I tap to open it and opens then closes then opens and recloses.

#

@stark dockI can't repair it don't even gst that far.

maiden trout
#

Could be a device problem, maybe a factory data reset would help @vestal frigate

night cloak
#

Bruh

vestal frigate
#

Won't help I did that.

maiden trout
#

Huh

night cloak
#

@vestal frigate, consider following these steps :

• Delete PUBGM'S Cache (Application settings).
• Use the Force Stop.
• Reboot your device and launch the game.

vestal frigate
#

I did those.

fringe marlin
#

"Android's UE phones 731mb. Non UE phones 1.95GB. iPhone 2.55GB. ipad 3.19GB."
How to check if my phn UE or not

maiden trout
#

What device are you on rn ? @vestal frigate

night cloak
#

Then please consider reinstalling. @vestal frigate

#

To temp fix layout issue, change to normal screen, clear cache/ restart

maiden trout
#

He did @night cloak

modern forge
#

Can someone tell me wheres the lucky spin gone ?

fringe marlin
#

Cinnybun tryna be Staff ic

stark dock
#

whats UE? @fringe marlin

maiden trout
#

@modern forge it was time limited, it's over now

modern forge
#

You mean that scar l skin

night cloak
#

Try updating, if the update exceeds the shown update size, that means your phone lacks UE injection support, @fringe marlin.

vestal frigate
#

@night cloak did that said that already. @maiden trout stylo 2 is what I'm using.

maiden trout
#

Yes @night cloak

finite surge
#

Can anybody help, it just keeps downloading even after it reaches the mentioned download size
It looks like it will go on forever

stark dock
#

meh it will download full 2gb

maiden trout
#

It has to be your phone, I looked at the specs and it wouldnt play very well @vestal frigate

night cloak
#

@finite surge, It will go upto 1.95 GB as your device doesn't supports UE update injection.

modern forge
#

Is vpn working

night cloak
#

@finite surge wait, happened here, it take few minutes to start installing the game

safe elbow
stark dock
#

what is ue?

finite surge
#

UE

maiden trout
#

I would suggest changing to pubg lite

vestal frigate
#

@maiden troutbull crap I'm a flipping ace for 4 seasons and conquer for 4 It is not my phone.

modern forge
#

Where to get the free outfit character of evoground

fringe marlin
#

@night cloak what's the technical term for it?

night cloak
#

UE - Unreal Engine (the engine, the game runs on)

safe elbow
#

TDM is pretty much not working for me

stark dock
#

oh tnx

vestal frigate
#

I'm run a clan that's what makes me mad.

night cloak
#

For what, @fringe marlin?

maiden trout
#

@vestal frigate only thing you can do is wait I guess

night cloak
#

👍

#

@safe elbow, please consider making a bug report in the #555492558428700682 section for the issue you are facing, use the pinned messages in the mentioned channel for further instructions.

maiden trout
#

@night cloak I would suggest if you dont understand what's going on you dont immediately say "Please go to #chat for discussion"

storm linden
#

Guys i wanted to ask something that will the PMIT matches count if we play it on the older version rather than on the updated version @jolly charm

fringe marlin
#

@night cloak ue injection

vestal frigate
#

@lime juniper yo I need your help these guides are not able to help if you look at your dm we know each other.

maiden trout
#

Dont ping community team @storm linden

open oracle
#

After the update my game is running in notch, and i can't hide that notch and it's irritating,

How to fix that??

maiden trout
#

Have you tried the settings ? @open oracle

safe elbow
#

@night cloak Will try, Thank you.

storm linden
#

Why though.. ain't they here to help us? @maiden trout

night cloak
#

@everyone my account was hacked via Twitter, what should i do please, and if possible to unlink twitter ? (tag me please)

open oracle
#

@maiden trout yes

wild wren
#

Yoooo did the event end, where you could get those starfish? And did the lucky spinner game also end?

haughty cypress
#

@night cloak you cant unlink accounts unfortunately

flat trellis
#

hei, we can't login normally in Bangladesh. We have to connect vpn to enter the game. It's happening last 2 weeks. we thought update will fix this. But still we can't login without VPN. HELP PLZ

fringe marlin
#

@vestal frigate I got an idea try installing game in a virtual environment on ur phn

maiden trout
#

No, they are here to collect bug reports and give announcements and watch over the staff/server and make sure everything is going alright @storm linden

round flax
#

@wild wren yes

haughty cypress
#

@flat trellis wait for the devs to do something about it

wild wren
#

what a scam lool i was saving up bro

maiden trout
#

@wild wren yes, it has a date when it begins and ends

night cloak
#

@haughty cypress ok thanks but is there any way to get back my Twitter account?? it said link expired

vestal frigate
#

@fringe marlin it won't work, I know that much.

open oracle
#

How to fix the notch problem??🤦

haughty cypress
#

@night cloak ask twitter support that lmao

fringe marlin
#

@vestal frigate even on virtual environment???

vestal frigate
#

Nope.

storm linden
#

Wait but they are named the community Team and ain't we guys the community rather than the staff present here? @maiden trout

flat trellis
#

Are devs know about it?

fringe marlin
#

It should run tho

#

Have u tried it after the update?

haughty cypress
#

@flat trellis nobody knows if they do

maiden trout
#

@storm linden bro I ain't in charge of this stuff, just understand that they ain't here to talk to everybody

haughty cypress
#

@storm linden because they are paid to relax and sleep all day

#

@maiden trout they arent here to do anything*

maiden trout
#

They are here to watch over, collect bug reports and sometimes make announcements @haughty cypress

flat trellis
#

Whats the point of keeping an official server and not interacting with players? 🤔

vestal frigate
#

That why I tagged @lime juniper.

fringe marlin
#

I used to have this auto crash thingy back in days
I used to format my phn and it used to work 😆😆

night cloak
#

@haughty cypress how to ask please?

fringe marlin
#

Get logs and check where it is crashing @vestal frigate

haughty cypress
#

watch over - no they dont

collect bug reports - we are always told to send it to in game support so, no

making announcements arent even done by them, its done by admins of the server who have no affiliation with devs at all @maiden trout

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@night cloak hmmm? ask what

#

@flat trellis its a community gathering place

open oracle
#

Do anyone know the solution to how fix the notch problem 😑🤦

haughty cypress
#

whats the notch problem? @open oracle

night cloak
#

@open oracle can't you change the display area from Settings ?

open oracle
#

@haughty cypress i can't hide the notch after the update, now it's running in full screen

haughty cypress
#

if thats an emu problem, i have no idea lel

open oracle
#

@night cloak nope

night cloak
#

@haughty cypress sorry i mean how to ask Twitter support to recover my Twitter account

#

@open oracle have you tried repairing your game?

#

@open oracle Notch thing is bugged, wait for a hotfix.

haughty cypress
#

uh? by contacting them? @night cloak

coarse lion
#

How do I get india tour crate?There is no option to get it.Its mentioned that to get the crate click on events ->india tour but on that page there is no option for crate

open oracle
#

@night cloak nope but that will not help i think..

@night cloak okay

night cloak
#

@night cloak Are you typing a paragraph?

#

@haughty cypress i contacted them since 30 min but i don't know if it will be serious

vestal frigate
#

@night cloak hey I need help, my game won't even load in.

haughty cypress
#

dont expect any form of support to reply in 30 minutes lmao @night cloak

night cloak
#

@vestal frigate Country?

vestal frigate
#

Us

night cloak
#

@vestal frigate What it shows?

haughty cypress
#

@hollow cloud crank graphics to the highest?

night cloak
#

@haughty cypress thanks, but how much should i wait?

fringe marlin
#

Its an auto crash at startup @night cloak

night cloak
#

@fringe marlin Who u?

haughty cypress
#

@night cloak i dont work for twitter

hollow cloud
#

yes..sure! hd/high @haughty cypress

vestal frigate
#

It opens when I tap it then closes and reopens and recloses.

fringe marlin
#

Me Alpha

haughty cypress
#

@hollow cloud does everything just look like a YT video in 240p?

night cloak
#

@vestal frigate It's a logging issue. If you're on Android, clear data. If you're on iOS, re install the game.

vestal frigate
#

I did.

night cloak
#

@fringe marlin, I am afraid I am not aware if there is a technical term available for it, but this is caused due to the build's texture format.
Different phones support different texture formats and as we know PUBGM is a stand-alone application for all texture formats, few phones face issues while handling and differentiating the supported texture format with the other available formats while updating.
And this is the reason when playstore faces "no confirmation" from the device, it continues to download the update further.

hollow cloud
#

yeah it is @haughty cypress

night cloak
#

It happens mostly with Facebook.

#

An old bug.

haughty cypress
#

@hollow cloud try reinstalling the game

night cloak
#

@night cloak, I type slow 02lul

#

@night cloak MSGHappy

fringe marlin
#

@night cloak u tried ur best 👌 👌

vestal frigate
#

You talking to me or someone else @night cloak

night cloak
#

@vestal frigate You.

hollow cloud
#

whattt! for iOS its about 3GB 😱 @haughty cypress

vestal frigate
#

I want to play tho.

night cloak
#

3.19GB to be exact.

haughty cypress
#

@hollow cloud whats wrong with reinstalling 3 GB :0

coral maple
night cloak
#

@vestal frigate Facebook?

fringe marlin
#

@vestal frigate do u get to see Tencent logo?

coral maple
#

🛠

hollow cloud
#

👌🏻😭 @haughty cypress

vestal frigate
#

? I'm lost by both of you. @fringe marlin @night cloak

fringe marlin
#

Lmaoo
She is asking do u use facebook for login? @vestal frigate

night cloak
#

@fringe marlin Catch someone else, lemme chat with him.

fringe marlin
#

Stttgkp u nub

night cloak
#

No u

vestal frigate
#

Not for my clan.

night cloak
#

Is that an answer?

fringe marlin
#

And i am asking do u see the Tencent and lightspeed logo when u start the game? @vestal frigate

vestal frigate
#

Yes but it go's away in like 1 sec. 2 times.

wary needle
vestal frigate
#

I have over 2gb free space.

wary needle
#

My update stuck here

night cloak
#

@wary needle It will take 1.95GB.

#

It says "Application not responding" or "Unexpectedly Stopped", @vestal frigate?

wary needle
#

But it's stuck

vestal frigate
#

No @night cloak

fringe marlin
#

@vestal frigate which method u use to login?
Facebook? Twitter etc etc

vestal frigate
#

@night cloak I know. Almost all outlets of login.

night cloak
#

You tried to login after your reinstalled, @vestal frigate?

fringe marlin
#

@wary needle nice review btw

night cloak
#

Are you using Google translate? @vestal frigate

wary needle
#

Anyone help me

vestal frigate
#

No. @night cloak

wary needle
#

@fringe marlinits long ago

fringe marlin
#

@wary needle ye it will go to 2GB

night cloak
#

I'm confusion and hungry, bye!

vestal frigate
#

:<

night cloak
#

@wary needle, its a playstore bug, mostly happens when your network connection is weak.

Reboot your device and re-update.

torpid stirrup
#

i hv not got tht bear set fr logging 60 days .im playing frm season 3

wary needle
#

@fringe marlinbut it hast stuck there

fringe marlin
#

@wary needle so wait for like 15m

wary needle
night cloak
#

@fringe marlin, It will remain stuck, untill he cancels and restarts.

fringe marlin
#

@night cloak it happens to me all the timr tho

night cloak
#

Reboot is the best option to follow in that case.

hasty ivy
#

report: controls are now messed up on notched phones after update

vestal frigate
#

I need help @lime juniper, @night cloak .

random wagon
#

Ui lag after update

fringe marlin
#

I leave it for few minutes it resumes itself

wary needle
#

Already wasted 1.74 gb

night cloak
#

@hasty ivy, The bug has been made known to the developers, you can expect a fix very soon.

distant escarp
#

where can i find the official apk file for android

fringe marlin
#

@vestal frigate which device u own?

vestal frigate
#

Style 2.

night cloak
#

@fringe marlin, there are more than a few reasons that cause it.

As he mentioned, he waited long enough.

hasty ivy
#

ah great,thanks for quick support!

wary needle
night cloak
#

@vestal frigate, as I asked, did the game ran to the login screen the first time after your reinstalled?

vestal frigate
#

That makes one of us.

random wagon
#

I didn't receive congicutive log in reward

vestal frigate
#

No

vapid slate
#

If i killed teammates many times will my id get banned?

jagged agate
#

Are all the Notched Phone users having Controls issues? or it is only for Pocophone F1?

night cloak
#

@vestal frigate, may I know if the game ran well on the same device before the update?
Also what android version your device is currently using?

vapid slate
#

@jagged agate nope ..i haven't faced any pronlems

vestal frigate
#

For pubg style 2

jagged agate
#

@vapid slate what phone are u using?

vestal frigate
#

The game was smooth before now it's broken. @night cloak

fringe marlin
#

@wary needle u can also try making Ur device offline and wait for like few sec and turn it back on
Worked for me though

night cloak
#

@vestal frigate, please goto settings > about phone/device > Android version.

Tell me what it shows in the android version field.

olive glacier
#

This bug didn't happened with me. I am lucky

night cloak
#

@fringe marlin, one more suggestion is to activate the "Airplane Mode" for 10-12 seconds, it refreshes the network band and attempts to make the connection stronger.
Additionally, it also makes the device offline for a short duration.

vestal frigate
fringe marlin
#

@night cloak suggest that user lmao

night cloak
#

@vestal frigate, please move one step back and take a look for "Android Version".

fringe marlin
#

Probably Oreo or nougat

vestal frigate
night cloak
#

Nougat is supported.
This is weird.

Goto application settings, find PUBG MOBILE and make sure all the permissions are enabled.

wooden oasis
#

Where erangle 2.o

wary needle
#

@fringe marlinu were correct

night cloak
#

@wooden oasis, it will arrive in future updates, no ETA available for it yet.

#

Notched phone are having issues with control customisation. Anybody can confirm?

fringe marlin
#

Tell that to cinnybun @wary needle😎 😎

wary needle
#

I left for few min @fringe marlin

night cloak
#

@fringe marlin, I never denied it.

wary needle
#

Now it's continuing

fringe marlin
#

I am not saying anything either

night cloak
vestal frigate
night cloak
#

@night cloak, the bug has been made known to the developers, you can expect a fix to arrive soon.

fringe marlin
#

@wary needle ye I feel Ur pain i suffer from it all the time

wary needle
#

I already had started downloading app and obb😂 😂

night cloak
#

@night cloak oh thank you very much for this information was worried.

wary needle
#

It already got 300 mb complete

#

😂

night cloak
#

@wary needle, please avoid using this channel to for discussions, move to #pubg-mobile or #chat.

vestal frigate
#

:/

wary needle
#

@night cloakam sorry

night cloak
#

I'm bacc!

open oracle
#

👀

pearl sigil
#

Guys any idea when kr version will get the update?

distant escarp
#

Where can I find the official apk for android devices

night cloak
#

@vestal frigate So, when you cleared the game data, were you able to go to the login page? Which shows login using Facebook/Twitter.

vestal frigate
#

No @night cloak

distant escarp
#

@night cloak thanks luv

night cloak
#

@vestal frigate Can you screen record and upload the footage here? We are having hard time understanding the issue.

#

@distant escarp no worries!

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@night cloak, the application is just crashing for him, even after reinstalling.

vestal frigate
#

I can't because it will be to large of a file.

night cloak
#

You still faced the issue after reinstalling it.
I suggest you make a bug report in the #555492558428700682 channel, check the pinned messages in the mentioned channel for further instructions on how to report the bug, make sure to describe the issue your best possible.

Meanwhile, check for device software updates, @vestal frigate.

#

@pearl sigil Pretty soon. The update will arrive for both Korean and Vietnamese client at a later time, don't worry.

#

@night cloak Whats his device?

fringe marlin
#

@night cloak imagine this
He opens the game
Gets the Tencent logo for 2 seconds
And app closes itself
Android 7.1.2

night cloak
#

@night cloak, named "Style 2".

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Phone name.

fringe marlin
#

Heard the phone first time

night cloak
#

Let me check the device online.

shadow venture
night cloak
#

My is Oneplus 6t

pearl sigil
#

@night cloak later as in later today or at a later date?

shadow venture
#

i have issue

night cloak
#

@fringe marlin, same here.

#

@pearl sigil As in later.

pearl sigil
#

Ok thanks my dude @night cloak

shadow venture
night cloak
#

@night cloak, the notch issue has already been made known the developers, you can expect a fix to arrive soon.

#

@vestal frigate Is it Stylus 2 or Stylo 2V?

shadow venture
#

how to fix

night cloak
#

@shadow venture, elaborate the issue you are facing a little more.

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@night cloak Yupp saw that & Thx for the help🙂🙂

#

@shadow venture It is extracting data. Just wait.

ancient raft
#

having same problem, Loading screen is taking too much time to open

shadow venture
#

alway show this

night cloak
#

Do you have enough free space on your phone internal storage?

#

@shadow venture

fringe marlin
#

If we don't get banned
Use some dual space app and install it
And check if the game runs or not

#

Btw it wasn't meant for u mehedi

shadow venture
#

i have 128 gb space

night cloak
#

@shadow venture May I know your country name?

vestal frigate
#

Stylo 2 plus.

night cloak
#

Where is erangel 2.0??

shadow venture
#

bangladesh

fringe marlin
#

@night cloak its on PC

night cloak
#

@fringe marlin I'm not asking about that

fast wasp
#

@night cloak Hopefully, it will be in next update.

vestal frigate
#

I'm about to just quit this happens every update.

fringe marlin
#

Ik ik
Its in development @night cloak

night cloak
#

@vestal frigate I just checked. Your phone doesn't support the game anymore. You'll need a phone with 3GB ram to play.

gritty basalt
#

In pmit , online qualifier,tier requirements not met means??

night cloak
#

@night cloak, the map update will be available in future updates, currently no one has any offical ETA for that.

fringe marlin
#

Damn thats a heart breaker

vestal frigate
#

Bull I was on a j3 for 7 seasons.

night cloak
#

@shadow venture It's a known issue in Bangladesh. Try asking in your #481199117381533716. They might be able to help you.

vestal frigate
#

It had 1.5 by ram

night cloak
#

@night cloak bad

#

Get the oneplus 7 pro

fringe marlin
#

@night cloak btw don't swear in hindi
And secondly idk if u can understand english pubg said its coming soon
Not coming in 0.14

night cloak
#

@vestal frigate Welp, sorry to say, it doesn't support anymore. But you can try force-closing all apps and free up some RAM and try to open the game. It is a 50 50 chance.

fringe marlin
#

Or go emulator

shadow venture
#

community servers mean's

night cloak
fringe marlin
molten pier
#

Control layout is different for notched devices😕

vestal frigate
#

Or I can say have a nice day and I don't want to play pubg after 4 seasons ace and 4 conquer because the crapdate.

night cloak
#

Yeah, the control layout messed up for some users, @molten pier.

molten pier
#

@night cloak Hoping for a quick fix!

gritty basalt
#

In pmit , online qualifier,tier requirements not met means?? Plz answer

night cloak
#

@vestal frigate Sad. Try playing the Lite version. It is available in a lot of countries.

vestal frigate
#

But not the us

bleak spruce
#

In tdm sometimes my player get stopped by no visible things.
Sometime not able to pass through door/entry

molten pier
#

@bleak spruce Same

night cloak
#

@bleak spruce Seems like a lot of people facing the issue after most recent update.

ancient raft
#

wtf wrong with pubg and its devlopers, Every update give us lots of bugs and hackers, Thats all

night cloak
safe elbow
#

@bleak spruce Don’t worry brother, I filed a report representing us 👊🏾

somber linden
#

Anyone having problems with logging in? I can't log in without VPN

night cloak
#

@somber linden Are you from Bangladesh?

molten pier
#

@safe elbow Will upvote

twilit arch
#

I can't equip my outfits, a red exclamation mark shows up next to them and I can't even download the resource pack even tho I have space....

bleak spruce
#

@safe elbow
gg

ancient raft
#

i have 8gb ram and 32gb free space and still my compiling is taking lots of time

night cloak
#

@ancient raft Your country?

fringe marlin
#

India I bet

night cloak
#

Bangladesh I'm assuming.

bleak spruce
#

@ancient raft
It will take time for the first opening.....

twilit arch
#

I can't equip my outfits, a red exclamation mark shows up next to them and I can't even download the resource pack even tho I have space....

#

I paid money for my outfits

night cloak
#

@twilit arch No information on that yet, wait until get get enough info.

twilit arch
#

Okay thanks

pulsar geyser
#

How to equip limited time outfit in new update?

night cloak
#

I'm checking that equipping stuff rn.

pulsar geyser
#

When I go to dresses I click on limited time outfit its say me so many taps try again

night cloak
#

Some sorta bug.

#

@pulsar geyser, can you show us an screenshot of the issue?

#

Someone sent two screenshots regarding that a while ago.

rustic sentinel
night cloak
#

I'm confusion again rip.

#

Oh.

#

I actually did not get any resources, nor any download thing.

#

Maybe Android only.

#

hello is the korean version still not able to join global clans?

storm flumeBOT
#

Please try to keep your questions related to PUBG Mobile only here. We provide support only for the English global version of the game.

solar crown
#

One of my friend got banned due to playing with hacker. His rank has been reduced to Conquer to Bronze. Now the question is that will he be able to get the Conquer tittle on the next season without going to Conquer again??

night cloak
#

@rustic sentinel, resource pack most probably refers to new in-game textures or skins.

#

@solar crown Nope.

#

tell ur friend to quit cheating his way to the top @solar crown

solar crown
#

Bro he isn't a hacker got banned for playing with hacker he didn't know.

bleak spruce
#

@rustic sentinel
Go to settings and scroll down to downloads u will come to know ✌️

night cloak
#

It's fine, mistake happens. Hope he don't have to face such thing again.

winged mantle
#

My achievements are stucked , what todo?

night cloak
#

@winged mantle Which ones?

winged mantle
#

Jinxed ones

night cloak
#

why u deleting my messages i aint breaking any rule bruh

solar crown
#

But will he get the conqurer tittle if he doesn't climb to Conquer again in this season??

night cloak
#

@winged mantle They are not bugged. You need to read what the title says, clearly. Or show me a screenshot and I'll explain.

#

marshy quit deleting my messages and do ur job

#

Okay.

fringe marlin
#

Lmaoo

prisma oasis
#

Need some help regarding pmit

night cloak
#

@solar crown Nope.

solar crown
#

Ok.thank you.

night cloak
winged mantle
#

@night cloak my jinxed 2 is stucked at 61 while jinxed 3 went to 155 ....

solar crown
#

That means he has a long way to go.

night cloak
#

@winged mantle Show screenshot. And I'll explain.

solar crown
#

And he's done for the season.

night cloak
#

@solar crown Still half of the season left. He can try if he want. It's a personal preference.

bleak spruce
#

How does pubg come to know he is hacking or not....?
Only by reports....... 🙄

night cloak
#

@bleak spruce When there's a lotta reports on a player, the security team investigates those accounts.

winged mantle
night cloak
#

@winged mantle Jinxed 3 = mythic/+ and Jinxed 2 = Legendary/+. So basically the game thinks you got a Legendary item on your 61th crate item and it had a reset. But you didn't get any mythic item even after opening 155 crates. Hope it is clear.

winged mantle
#

@night cloak got it thanks

solar crown
#

Now I'm facing a problem in my redmi note 7 4/64 for a couple of days.
1.I can't pass through the loading screen of pubgm(shows network error).
2.Can't download shanhok and miramar map( I can log in the game in a critical way.regular system doesn't work for me).
3. Lastly the resource pack also not downliadable.

night cloak
#

How will I get that consequtive log in rewards

#

No worries!

#

@cosmic latch Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.

bleak spruce
#

Because of his pro gameplays if he gets too many reports....... Than

night cloak
#

@solar crown May I know your country name?

solar crown
#

Bangladesh

winged mantle
#

@night cloak one more query , victor the new character is not showing still in 0.14 version ! Will it come later on ?

night cloak
#

@cosmic latch wait for a min Ur game will start

#

@night cloak Log in everyday without missing any single day.

bleak spruce
#

@winged mantle
26th

night cloak
#

@solar crown It is a common problem in Bangladesh rn. There's no fix as of now.

#

@winged mantle It will be available on 26th August.

solar crown
#

But I can play the game though.

winged mantle
#

@night cloak thanks 👌

night cloak
#

Some can, some don't, @solar crown.

solar crown
#

Without vpn

night cloak
#

@night cloak but my friend got it ...I used to play with him everyday ...how did he get?

#

@night cloak You probably missed one day but your friend didn't.

#

@night cloak😭 😭 noo

bleak spruce
#

@night cloak
Because of his pro gameplays if he gets too many reports....... Than...... He need to worry or not

night cloak
#

meowsad @night cloak

#

@bleak spruce He don't have to worry. Many reports = manual review.

#

@night cloak if I play for 7days consequtively and take rest for one day it will not work?

bleak spruce
#

K thank you @night cloak

solar crown
#

Inorder to play the game I have to turn off data before launching the game. When the game shows retry message because of network inactivity I just have touch on retry and then enable the data connection. Then the loading screen lead me to the game.

night cloak
#

@night cloak If you play everyday for 7 days and rest on 8th day, it won't be an issue.

twilit arch
#

I can't play any classic matches my game keeps crashing when I try to enter

night cloak
#

@night cloak nice... Thank you for clearing🤗 🤗

#

@night cloak you're welcome!

solar crown
#

But thanks anyway I don't play Miramar and shanhok that much.

twilit arch
#

My game keeps crashing when I try to enter a classic game.

#

Trash update

wooden oasis
#

Where is erangle 2.0

wraith totem
#

Trash Update

quiet oxide
#

How much Is rendering players? 400m?

rare scaffold
#

@wooden oasis next year

inner arrow
#

Hello i have an issue

tawdry basin
#

Network issue during game. Ping fluctuation is too much. 80-500+ even some times 968

rare scaffold
#

@tawdry basin restart your device

tawdry basin
#

@rare scaffold ok i will. Thank you for helping

rare scaffold
#

👍

inner arrow
#

@rare scaffold my dress... Not getting download... Whenever i click on it...

rare scaffold
#

@inner arrow try repairing the game

summer pumice
warm wren
#

That means fully uninstall and reinstall again

jaunty prairie
#

Just delete this crap and never download it again. These developers don't deserve crap

summer pumice
#

Like seriously 1.75gb already done still downloading

violet wagon
#

i'm suffering this from last 4-5 updates

jade atlas
night cloak
#

It will go upto 1.95GB and then it will get installed, @summer pumice.

violet wagon
#

it installs whole game
and stupid playstore some times even cancelles it

jaunty prairie
#

They broke the entire game this time.

night cloak
#

@jade atlas, Bangladesh?

summer pumice
#

@night cloak after 1.95 GB if not update then .???

violet wagon
#

@jade atlas don't worry clear cache, force stop and restart

night cloak
#

@summer pumice, It is supposed to.
If not, you have to reinstall it.

jade atlas
#

@night cloak yeah

violet wagon
#

@summer pumice then it will goto 2.05 gb

jade atlas
#

@violet wagon did that already

ancient raft
#

shitest devloper i ever seen they just want money, They just care about money

placid lark
#

where do i report someone for hacking

summer pumice
#

Wtf 😂😂I'm done with pubgm

night cloak
#

@jade atlas, there is some unknown issue, Bangladesh players are facing, please wait untill we collect more information on this.

You can also use the support channels of the community servers, check #481199117381533716.

storm flumeBOT
#

Hello, @placid lark!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

violet wagon
#

@jade atlas did u take it from a frnd ?
like from shareit

night cloak
#

@ancient raft, Bangladesh?

placid lark
#

so.... where do i report them

night cloak
#

@placid lark, please read the bot's message above.

violet wagon
#

its useless to do so tbh 😂😂

ancient raft
#

dude come on pubgm is the most playing game these days and they dont care about its customer , hacker are runing every game, we can,t push our rank and its wrost crate system, opened 200 crates but got trash trash and trash,

placid lark
#

i already reported them, but i also recorded so I have proof so we make the process more faster

violet wagon
#

if pubg m did not want h ackers in game
they would done it like Mini militia
h acker in h acker lobby

night cloak
#

during the game the buttons are not in the correct position like in the settings

glossy sable
#

@ancient raft
If you do not need any support you're free to discuss about the game in #pubg-mobile.
Further cluttering in support channels will result in a mute.

night cloak
#

What can i do???

glossy sable
#

@placid lark you can send them links to videos and screenshots on any image/video host (like imgur and YouTube).

ancient raft
#

@glossy sable i was posting about support, Didnt get any suport

#

screen is stucking for 5 6 mins and saying compiling resources

placid lark
#

where frank whereeee, that s what i want to know

glossy sable
#

@night cloak Notch device?

@ancient raft What exactly is your issue then?

night cloak
#

@glossy sable oneplus 7 pro, i have rounded corners option

ancient raft
#

I have 8gb ram and 32 gb free space

glossy sable
#

@placid lark To the in game Customer Support, when you report the cheaters/hackers.

violet wagon
#

heh I wanted to report that,
without gfx pubg lags extremely, and is unplayble
but with gfx its suoer smooth
now although i don't use any cheats or glitch, but if someone reports me, i will get banned for changing system files of pubg due to using gfx
what should i do ?

placid lark
#

rip

sour ermine
#

Why am I running in place in TDM?

ancient raft
#

i have reported thousand of hackers but they are using anti ban cheats, so they never get banned

magic otter
#

What is wrong with pubg dev every lobby I joined is full of hackers

#

Can’t even reach conqueror

glossy sable
#

@violet wagon GFX tools change the files so you get access to higher settings.
Tempering game files is bannable.

abstract narwhal
#

How to unbanned me in pubg

ancient raft
#

@glossy sable so what about flying cars and jump hacks

violet wagon
#

@glossy sable i knkw that, but without it, i get 2-10 fps
like it lags and heat so much

ripe cypress
#

TF game servers timeout and reconnect again & again'

glossy sable
#

@ancient raft Reporting is the only solution.

abstract narwhal
#

Please help me

magic otter
#

I have a video of so many hackers and they are still hacking wtf

violet wagon
#

@ripe cypress close and restart
network problem

abstract narwhal
#

How to unbanned

formal locust
#

Just talking to a fellow player on line app and his patch notes are different to mine showing in the App Store update. Any ideas why ?

violet wagon
#

@abstract narwhal email themwith proof that u were innocent

magic otter
#

@abstract narwhal u can’t stop hacking

ancient raft
#

yeah people who are using gfx to get better gameplay are getting banned but people who are using cheats they never get banned

glossy sable
#

@magic otter Report them to the in game Customer Support, you can send them the proofs.

ripe cypress
#

@violet wagon already tryed still server time out

abstract narwhal
#

@violet wagon I can but not working

night glacier
#

How to fix this guys

abstract narwhal
#

@magic otter I can't hack

void panther
#

Why this happened?

night glacier
#

I have updated my game and i got notched hidden so i can't play

glossy sable
#

@formal locust Apple lets devs write longer patch notes than Google, so on Google Play you only see a part of the full patch notes that are released on App Store.

ancient raft
#

we don,t need new updates just fix the bugs and make it smooth and ban those hacker instantly

violet wagon
#

@ancient raft i don't get jt why theh unlock all graphic settings
but they unlock all doors for h ackers 😂😂

#

leave it, its pointless. we are wasting our times

bold siren
#

Please do not have discussions here.

ancient raft
#

what is the issue with compiling resources

ripe cypress
#

@bold siren help me server time out and reconnect again & again

ancient raft
#

@bold siren help me then

ripe cypress
#

After update

night glacier
#

@bold siren help me with this notched disturbed me

bold siren
#

How is your internet connection, @ripe cypress?

night cloak
#

My control changed in this update

bold siren
somber linden
#

@night cloak yep

night cloak
#

@bold siren when m changing my controls in setting they don't apply in game

ripe cypress
#

@bold siren I have Airtel 4g and my internet working good I'm just facing problem in pubg

night cloak
#

Hey can you pls tell me where is the character missions at

#

@night glacier, The notch issue has already been made known to the developers, you can expect a fix soon.

formal locust
#

@glossy sable anyway I can get the full notes from anywhere ?

ripe cypress
#

Getting 3mbp download speed &4mbps upload speed

ancient raft
#

@bold siren tell me about my problem then, loading is taking 5 to 10 mins to open the game after this update

storm flumeBOT
#

Hello, @slender gate!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

bold siren
#

I have noticed it too, @night cloak. You can try reporting it in-game and in #555492558428700682.

formal locust
#

Report in game dude

glossy sable
#

@formal locust App Store update note is the full one.
Know that the Character System Update has been delayed to August 26th, although it's in the notes.

tribal moss
#

Where to repot bug?

storm flumeBOT
#

Hello, @tribal moss!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

glossy sable
#

@slender gate It takes time, but it does, check #news.

night glacier
#

@night cloak thanks you bro we want...to fix it soon

storm flumeBOT
#

Hello, !

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

mild spear
unique wraith
#

@jolly charm @haughty sleet please cek notch bug in game

mild spear
#

What the

formal locust
#

@glossy sable my friend is apple as I am and he has details that I spoke to you earlier about ... the protective gear durable. I don’t have this listed and he screen shot me his and it looks totally different. Mine is only showing zombie stuff and then some bug fixes

merry sandal
#

Check your notification panel, @mild spear.

night cloak
#

@unique wraith Dont mention community team. The issue has been reported.

glossy sable
#

@mild spear Google Play display bug, it goes up to 1,95Gb on Android.

#

@slender gate Report and be patient.
You can report again if you want.

tribal moss
mild spear
#

@glossy sable rip my data

formal locust
#

@slender gate posting here over and over will achieve nothing. This is not the correct place. The game is the correct place

night cloak
#

@glossy sable notch issue after the update

unique wraith
#

@night cloak how long i must waitin ?

glossy sable
#

@formal locust Do you have the same iOS version?
Send me the screenshots of you and your friend, perhaps in DMs I think the channel is cluttered enough.

night cloak
#

@unique wraith No ETA but there should be a hotfix soon.

glossy sable
#

@night cloak Go to #555492558428700682 and up vote it, it'd posted already.
Devs are aware of it.

little root
#

whats the update size

night glacier
#

@glossy sable hello what about notched glitches after update we can't play

hollow cloud
#

i did reinstall the game but graphic still suck @haughty cypress resolution is too low...please someone help me ASAP!
its happened after the new update!

night cloak
#

@slender gate Please do not send such information here. Follow what they bot says.

glossy sable
#

@little root Check pinned message.

little root
#

in play store it...seems full download again

glossy sable
night cloak
#

@slender gate Search the character ID and you should see a report option from their results page.

#

697 uwu

hollow cloud
#

help!! ☝🏻

unique wraith
#

guys if you have notch issue, you must go to the #555492558428700682 and in the last post, please klick thumbs up

little root
#

837 /637😟

glossy sable
#

@hollow cloud It means your device no longer supports higher resolution.

#

@little root It's a Google Play display bug, it will go up to 1,95Gb on Android.

hollow cloud
#

iphone Xs Max bro @glossy sable

little root
#

but i had the app...ut was only update....not clean install

gusty grail
#

Does the 60 day past login everyday achievement only count if the streak is still going right now? I've had well over 60 in past, but it ended little while back.

glossy sable
#

@little root Yes it's because it uses Unreal Engine 4, and they use a thing called "injection" that only a few devices support, else it reinstalls the whole thing.

hollow cloud
#

and my little brother happened like me too, he used iph 6s+

#

what the hell is going on

glossy sable
#

@slender gate We already told you to report them in game.
Cluttering this channel any further will result in a mute, you're free to discuss about the game in #pubg-mobile.

#

@hollow cloud As you may know, iOS outdates really fast.

night cloak
#

The update size is approximately 731MB. But, since the game was developed in UE4 engine, only certain device supports UE4 injection. Only those device can update the game with 731MB. Others will have to download the full game, which is around 1.95GB. So, for your case, it will stop at around 2 gigs.

neat lotus
#

Any Hotfix Patch?

hollow cloud
#

fix the game update, fix the graphic and resolution please!

glossy sable
#

@gusty grail You can start the streak right now.

ripe cypress
#

Potato graphic

gusty grail
#

@glossy sable yeah, but there are players with the achievement completed when they logged in after update

glossy sable
#

@neat lotus Well the update itself launched today, so hotfixes will start coming in a few days.
(Starting with the notch thing for example)

night cloak
#

Wow they really messed up notches

glossy sable
#

@gusty grail Means they had it, but you said you broke the streak?

night cloak
rapid sphinx
#

Why is update smaller in some devices and huge in other devices?

gusty grail
#

@glossy sable I had over 60 days in past streak, but it's not current, my achievement is at 30 from the prior completed achievement.

night cloak
#

@rapid sphinx The update size is approximately 731MB. But, since the game was developed in UE4 engine, only certain device supports UE4 injection. Only those device can update the game with 731MB. Others will have to download the full game, which is around 1.95GB.

#

Time to copy pasta!

rapid sphinx
#

Ah, I see.

night cloak
#

I have a screen problem when I went to play the before my screen, and whenever I go back this is my screen now

#

It wasn’t pixelated

glossy sable
#

@gusty grail I see
Ok I think I understood your question
Yes the streak counted towards the achievement is the current one.

night cloak
#

I have a iPhone 6s

gusty grail
#

Ah dang, thanks for info

glacial bramble
storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

gusty grail
#

One of my clan mates is asking about a red mark next to some of her outfits, she can't use those ones

glacial bramble
#

9kills and didn't even get +1 why?

night cloak
#

I have no words

onyx briar
#

@glacial bramble survival time bruh

night cloak
#

@glacial bramble They went afk during match.

#

why it says no response from server when am having internet

#

@night cloak messed up controls?

glacial bramble
#

Then should i play like campers?😭 to increase survival time?

night cloak
#

@night cloak It happens when there's a huge latency.

#

whats the sol

#

@glacial bramble It's not survival time.

#

@night cloak yup, I changed the non-standard display to notch and re did all my controls and they look fine in the settings but in game well...

glacial bramble
#

@night cloak give me some advice/tips to increase more points, i tired getting killed coz of cheaters!!

night cloak
#

@night cloak One of the bugs after this most recent update.

#

@night cloak Figured as much but it's disappointing nontheless

#

@glacial bramble The more survival time = the more points. If you care about points, you have to play like campers! The ones who like to kill, they go hotdrop and doesn't care points.

glossy sable
#

@night cloak No worries, devs are aware of it.
It will be fixed very soon, please do upvote it in #555492558428700682.

tawny cape
storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

night cloak
#

@glossy sable good to know

#

@tawny cape Report in game.

#

I'm lucky my controls are fine ameowcaramelldansen

glossy sable
#

@night cloak GWloopyGok

glacial bramble
#

@slender gate you just want ace, it's easy for me, im trying to reach at conqueror and there's alot of cheaters!! Still trying... I'll never loose hope (not you hope#1234 😜 )

glossy sable
glacial bramble
#

@night cloak and ok thank you, I'll try my best...

maiden trout
#

Cheaters are never a good excuse to not getting to a tier, you decide to quit so quickly, you have to get past them

glacial bramble
#

@night cloak yeah, thank god that game is running good even after update!

maiden trout
#

Have you thought about if he is actually good enough to kill you ?

glacial bramble
#

@slender gate be a camper... It will help you as @night cloak said...

glossy sable
#

If you don't require further support, please move to #pubg-mobile do discuss about the game.

glacial bramble
#

@slender gate don't loose hope!✌ 😆

#

@glossy sable ok

spring void
#

Is holographic site new in tdm or was it available before too?

maiden trout
#

Sight* @spring void

sly harbor
#

What did y’all do to the game, it feels so slow and choppy, and it’s like y’all completely changed how sensitivity works

hasty flower
#

Broo I was playing pmit with my guest accont

gentle edge
#

Someone please share the Patch Notes for 0.14 version?

hasty flower
#

Now my accont is gone

night cloak
#

@gentle edge Search on google - pubg mobile itunes. You'll find the patchnotes. It's too big, cannot paste here,

maiden trout
#

@sly harbor change your graphic settings back, for some reason this update set it to HD ultra

sly harbor
#

I changed mine back to smooth, that’s not the issue

night cloak
#

@hasty flower RIP.

barren warren
#

Is update out for korean version?

gentle edge
#

@night cloak I can't copy it from app store 🤦🏻‍♂️

night cloak
#

@barren warren Check.

#

@gentle edge But you can read.

maiden trout
#

@sly harbor could be your phone then, I havnt had a problem, I'm using an S9

barren warren
#

@night cloaki cant man thats why im asking

lyric jungle
#

@barren warren no

night cloak
#

@barren warren If you can't, It's not out.

sly harbor
#

My sensitivity is completely messed up, all of the values are the same but it’s so much slower. I can’t track or flick to people like I could before the update. It’s slow. I asked around and a lot of people are experiencing this as well

gentle edge
#

@night cloak yeap. But I need to copy it to my clan

lyric jungle
#

I am waiting from morning

night cloak
#

@gentle edge take screenshots and send them.

barren warren
#

@lyric junglethank you brother

#

@lyric jungleany idea when will it come out?

gentle edge
#

@night cloak 🤔 it's can help. TKS.

rapid sphinx
#

@sly harbor yup. Same issue. The FPP looks like I'm playing on lowest possible sensitivity

lyric jungle
#

@barren warren no. All we can do is wait. but I think it'll come out today

night cloak
#

Regarding the players from Bangladesh facing connection issues.

The official in charge of that region has been notified about the issue and a fix can be expected soon.

barren warren
#

@lyric jungleim from india and i have to use third party appss so i cant check on play store...where are you from btw?

maiden trout
#

I played fpp earlier and had no problems, possibly only a group of players facing it @sly harbor

lyric jungle
#

@barren warren I'm from Bangladesh. I use vpn to check from play store

barren warren
#

Ok thank you bro @lyric jungle

junior solar
#

5sec stuck during gameplay

lyric jungle
#

No problem 😊

glossy sable
#

We strongly do not recommend using VPN, @lyric jungle and @barren warren.

junior solar
#

also to much lag

sly harbor
#

First game on back in TDM my sensitivity felt so damn slow

rapid sphinx
#

Are the devs working on the notch issue? I can't play this game with my messed up controls

bold siren
#

Yes, they are, @rapid sphinx.

sly harbor
#

Suggestion: Add a way to copy layouts from one perspective to another so we can ensure they are exactly the same.

maiden trout
#

Yeah I was wondering when that would be a thing @sly harbor

#

I want to copy my fpp to my tpp

cedar vine
#

Hi

rapid sphinx
#

@sly harbor the whole community wants this feature. But they aren't adding it. No one uses separate tpp and fpp controls

cedar vine
#

Is it just me or is anyone else not able to get online?

maiden trout
#

@rapid sphinx I have seen a few people that do like 3 finger for fpp and 4 for tpp

sly harbor
#

Mine are about as similar as it’s going to get but I still notice the slight different in the layout

umbral root
#

pls fix wore the ghost scraf in closet i cant wore any closet or dress with ghost scraf and leopard bandana

sly harbor
#

@umbral root Some outfits cover up certain masks, it’s not a bug

cedar vine
#

I use an iPod touch 6 and it’s started telling me it’s no longer compatible even tho it technically is?

rapid sphinx
#

@maiden trout there are very few tho. Why make the whole community suffer

umbral root
#

@sly harbor ik but i cant use scrafs 😂

bold siren
#

Do NOT have discussions here, feel free to use #pubg-mobile & #chat.

thick oracle
#

Too many bugs

umbral root
#

like ghost and leopard

cedar vine
#

Someone help?

storm flumeBOT
#

Hello, @thick oracle!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

#

Hello, @cedar vine!

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

brave venture
#

Need help. Logged in Vietnam version by mistake, now not able to login back in global version.

cedar vine
#

Bruh pubg is useless

thick oracle
#

I have reported the issue but do check my report

bold siren
#

You cannot change it back if you have switched the version to the Vietnamese one, @brave venture.

brave venture
#

No option?

umbral root
#

do noramality the game as soon as possible
we need back one

maiden trout
#

The viatnemese version is made by a different company, it's one way only @brave venture, and how do you accidentally log in ?

brave venture
#

My frnd it so no idea.

long rivet
#

No please

stark plinth
#

Why mr ace server rank is showing 0

sly harbor
#

Is anyone else experiencing sensitivity glitches? Like you’re game is choppy but your frames and latency is fine, and your sensitivity is slow

long rivet
#

Int give us bad updates bugs useless skins poor anticheat .... i get glitched in tdm too much even i cant move until someone kills me

sly harbor
#

TDM has a lot of Dsync

maiden trout
#

It's just a process, nothing can be done at the moment, should be fixed in a day or two @sly harbor @long rivet

stark plinth
#

My rank is showing not ranked

sly harbor
#

That’s a display glitch @stark plinth

maiden trout
#

^

sly harbor
#

Been happening for a while now

long rivet
#

@stark plinth you just reached ace it is normal will be fixed after server refresh

night cloak
#

@stark plinth Uninstall the cheats and it should be fine.

maiden trout
#

Hold up 😂 @night cloak how u know he has cheats 👀

unkempt arrow
#

The last rewards of Tier Dash in Independence Challenge are not adding up even after collecting them. Only 1500 FT are added and 2 Classic Coupons.

maiden trout
#

I see you with a cheat that detects cheats👀

night cloak
#

@maiden trout Don't worry.

stark plinth
#

@night cloakwhat cheats

maiden trout
#

Just uninstall em @stark plinth

stark plinth
#

Before one week I got banned

night cloak
#

@stark plinth Nothing. Please contact with customer support in game. We cannot help you.

long rivet
#

@stark plinth lol then it needs 15 days

stark plinth
#

For no reason I got ban

#

I just changed WiFi to Mobile data cuz it as lagging

maiden trout
#

@stark plinth do you have the loli quick chat ?

stark plinth
#

@maiden troutwhats that

night cloak
#

For further discussion about it, move to #pubg-mobile. @stark plinth

stark plinth
#

So what's the solution

long rivet
#

@sick shale a kd with 50 is not easy without hacks

grand star
#

Hello the lag of galaxy s10 plus exynos version fixed ?

long rivet
#

@sick shale when you rank up you will face players same as your rank there is no dount tou wint win 15-20 matches and your kd will decrease to 20 or 25 above 100 matches

#

I got 2000 kills in 250 match and my kd was 16

rare scaffold
long rivet
#

@sick shale in 30-50 games maybe

#

@rare scaffold forget this where i can report bugs because i cant upload videos anywhere in this server

sick shale
#

Well thanks

long rivet
#

@sick shale your welcome buddy

night cloak
#

Did anyone got message while entering in classic match that tier requirements not matched competition closed something like that?

void pine
#

What does the download game resources packages do?

long rivet
#

@night cloak while joining squad?

night cloak
#

@long rivet while entering classics

#

I am worried it is not about PMIT .

#

And this thing happened only after the update

clever rapids
#

How big is the update :?

night cloak
#

Can anyone help?

long rivet
#

@night cloak didn't saw something like that

#

@sick shale this update is full of bugs we should wait for fixs

#

@clever rapids which system

clever rapids
#

Ios

night cloak
long rivet
#

@clever rapids i dont know about ios sorry

crisp pike
night cloak
#

This.....

crisp pike
#

What is this

#

Still downloading

gusty seal
#

there are a lot of achievements that I already did and they are not done yet. :( HELP?

long rivet
#

@night cloak thats new for me sorry wait for others to answer

night cloak
#

@long rivet that's what I can't

#

@night cloak please help its urgent !

crisp pike
#

Can you plz fix that over downloading problem

long rivet
#

@crisp pike check if you got enough space restart your phone or ise another internet connection and this is google play fault not pubg

split fern
#

@sly harbor I feel that. Game is choppy. But good frame rate fine.

long rivet
#

@gusty seal same for others

gusty seal
#

so what to do ?

long rivet
#

@gusty seal maybe nothing as tencent always been ignoring users

crisp pike
#

No at my ipad and s10 it download smoothly

gusty seal
#

.-. ok

languid vine
long rivet
#

@crisp pike then free uo some space as i sai it is google play fault

night cloak
#

@crisp pike lel i pad uses playstore

languid vine
#

They swapped avg damage with accuracy ?

#

👌 nice 10cent studios

split fern
#

@maiden trout I had problem I am using Note9

long rivet
#

@languid vine new updates new bugs

crisp pike
#

Ok i understand
PuBg for life

languid vine
#

Its actually BuG-G for PUB-G

maiden trout
#

I like how every game has bugs but pubg takes all the heat

languid vine
#

@maiden trout it has resources to fix them unlike smaller studios

void pine
#

What does the download game resources packages do?

languid vine
#

they just work on skins

maiden trout
#

Gta has bugs but it ain't called bug 5

long rivet
#

@maiden trout games fixing bugs after updates and patches but pubg brings new bugs and cheater every update

maiden trout
#

Do you not understand there are multiple teams at tencent ?

languid vine
#

They'll fix them tho unlike pubg

maiden trout
#

Skins keep coming because that's a different teams job

#

Bugs get fixed slowly, bugs ain't always easy to fix, you have to find the source, you act like it's so easy you could do it

night cloak
#

What is it, @night cloak?

languid vine
#

Yeah that's the point priority is given for that teams tho

void pine
#

What does the download game resources packages do?

night cloak
#

@night cloak please check image share

#

You could just send the image here.

void pine
#

What does the download game resources packages do? Some 400 mb download

night cloak
#

@night cloak i had buddy

maiden trout
#

@void pine things like clothing and such need that resource pack downloaded or it will be replaced with a placeholder picture

long rivet
#

@night cloak resend it

night cloak
#

The file for 0.14.0, @void pine.

#

Is this something regarding to pmit?

#

It is likely.

#

@night cloak how to confirm 😟

#

If you've entered any competitions that require you to be above a certain rank and you're not, then that's it.

#

@night cloak i am

#

Then there's your problem.

#

This is happening just after the update

#

i am above it @night cloak

long rivet
#

@night cloak where i can send videos about bugs

night cloak
#

What competition/tournament did you sign up for?

storm flumeBOT
#

Hello, @long rivet!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

long rivet
#

It says i dont have permission

#

And customer support never answered any type of message

maiden trout
neat lotus
#

How to get this skin?

night cloak
#

It is likely from a crate.

long rivet
#

Someone reported it 2 minutes ago same bug i had thanks for help

night cloak
#

with the new update europe server began to lag strongly ping under 1000ms

silver goblet
#

WTF 😂 😂 😂

night cloak
long rivet
#

Thats new

neat lotus
spring void
#

@neat lotus new achievement you can check it

night cloak
#

Can u help me with ping problem?

neat lotus
#

Which achievement ? I am not able to find @ @spring void

maiden trout
#

That's a display glitch, restarting it phone and game should fix it @night cloak

night cloak
#

@maiden trout okey i try

tepid zodiac
sand dove
#

Hi, my achievement counter is not correct. It hasnt included many things I have done (not to mention that it's only 800 total kills?)

maiden trout
#

@tepid zodiac check your mail in game

tepid zodiac
night cloak
#

Its doesnt help @maiden trout

maiden trout
#

Possibly bad internet then @night cloak, wait a little bit

night cloak
#

@maiden trout internet 15mb/sec

#

Pardon me, @neat lotus. That suit is obtained from an achievement for logging in for 60 days consecutively.

open oracle
#

Any idea anyone when the hotfix will be rolled to fix the notch display phone issues 😑??

sand dove
#

Hi, my achievement counter is not correct. It hasnt included many things I have done (not to mention that it's only 800 total kills?)

mental dove
maiden trout
#

@sand dove it's only counting from now on

#

Meaning starting from when you update the game and the achievement becomes available

sand dove
#

Well how do some people have those missions completed already then?

maiden trout
#

They dont

night cloak
#

Ones my update finishes it was still stuck there exmape = 983/983 I restarted game and now it’s stuck in updating download list

sand dove
#

They do. I've seen people wearing the outfit etc

maiden trout
#

They might have the one before that but even me and my friends dont have it completed

#

Could be a similar outfit

sand dove
#

Mate, I promise u, people have them.

maiden trout
#

Idk then

sand dove
#

Some of my the new achievements were already completed, but not all of the ones that should have been

dim ice
#

Whenever starting the game, it is showing compiling resources for 10 mins

night cloak
#

I can't download the resources file don't know why

#

And facing many issues in the new update

#

They are not letting me use my own permanent outfit.

dim ice
#

The new update contains too much bugs

night cloak
#

And they beta tested this, insane incompetence from Tencent.

#

Yepp . I don't care man I just wanna use my mythic items

#

I spent so much uc for royal pass from season 5. And now they are not letting me use my own outfits and parachute skins

maiden trout
#

Honestly tencent is stuck between everyone, yall want an update to be pushed oh yall dont want this u do want that, maybe chill out

night cloak
#

Who is supporting here 🤦

maiden trout
#

Yall blaming tencent, maybe blame yourselves for being so impatient

night cloak
#

Yeah man maybe u r right

#

I'll wait

maiden trout
#

Look at what happened to fallout 76 when people became impatient

night cloak
#

I'll be so happy if the fixed the issue

craggy blade
#

Why I am stuck at a place in TDM? How to fix it

night cloak
#

*They

weary cosmos
#

when 0.14.0 update in korea?????

#

very delay omg

night cloak
#

iPhone users are using it smoothly only Android users are facing the problem

#

Crew button is there check it carefully

craggy blade
#

@bold siren Why I am stuck at a place in TDM? How to fix it

night cloak
#

@sand doveit also happened with me

#

I'm so disappointed

hollow cloud
#

after new update, somethings wrong with my in-game graphic/resolution. i did reinstall the game but it didn’t work, please fix as soon as possible...thank you! @lime juniper @harsh anchor

#

i’m iOS user btw

frank obsidian
#

Gyus how's new update???

hollow cloud
#

its suck

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

hollow cloud
#

new update -> new bugs + new errors
it’s alway happen...they need professionals for their community. just advice!

long rivet
copper forum
#

I didn't get any updates wtf

night cloak
#

Same

copper forum
#

@harsh anchor @jolly charm help we don't have any updates yet

fickle marlin
#

Control Layout is right in settings and in actual match layout is different but in settings it's in the right place. Does anyone know how to fix it?

night cloak
#

Is the update of 731mb or more on android

stable forum
#

/watch?v=qVdGwJLSbEg how can i find this player id number :/

stable forum
#

he's a cheater i report him but tencent wants an id number from me

rocky marsh
#

@jolly charm what should we do when we are playing pmit group c qualifiers a message is appearing that
Challenge has stop as tier requirement not met but we all are in crown and ace

bold siren
thin jolt
wary ruin
#

Anyone from the supporting team available now?

night cloak
#

When pubg mobile lite in europe?

molten thunder
#

Anyone from the supporting team available?

night cloak
#

@bold siren @molten thunder

storm flumeBOT
#

Hello, @molten thunder!

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

bronze sky
#

I need help please is anyone here

umbral root
#

my frnd got bestital instinct set but i play since s1 but didnot get the suit (my friend start the game after me since s4)

bronze sky
#

.support @bronze sky

#

.support @molten thunder

molten thunder
#

I have been banned 10 years for no reason , there’s no way I was violating regulations I have everything on video and most of my game has been recorded from my phone
And i can sent you the videos to proof too
I know most of the people reported me as a hacker but im not I’m playing with iPhone X max only
And Im six finger player so it’s way different then the other ?
And I have Been spending a lot of money on my account and you can see it ,an clan (G2G) there the one who reported me just because I didn’t join there clan
Hope you will reply ASAP
And my last game was on 8/2 and they banned me 8/5

lime epoch
#

My twitter id was hacked and i want to remove twitter from my pubg account pls help

molten thunder
#

@storm flume

umbral root
#

my frnd got bestital instinct set but i play since s1 but didnot get the suit (my friend start the game after me since s4)

velvet bone
#

Couple of suggestions for infection mode:

  1. You can choose your own weapon (primary and secondary)/throwables (maximum of 3/4) at the start of the game.

  2. Night vision goggles.

  3. You can barricade yourself with your teammates, a bit like CSGO zombies if you've played it before.

  4. Zombies have a one time throawable they can throw towards people.

  5. A bigger map with obstacles and high rise buildings.

I would like these ideas to be implemented. Even if it's just one.

Make sure to share this so the developers can see it.

lime quail
#

MY HUD is not the same when i pla , help !

formal nacelle
#

@lime epoch just reset password our twitter

#

@lime quail oh i have same problem like that, but normally while join vechile.

night cloak
#

When is update for EST?

lime quail
#

Bruuh good update but fixed fast , i have scrims for tonight and how im gonna do with that ??????

bleak furnace
#

Is anyone facing enemies ahead bug

formal nacelle
#

Better check playstore/appstore

haughty cypress
#

wut how is this a good update @lime quail

lime quail
#

For the content , i hate zombie . I like how they made the game more smooth @haughty cypress

median garden
#

My Damage Is NOt Showing In New Mode And Sometimes I Cant Jump In That

formal nacelle
#

Try reinstall while still bug

main elk
#

so many bug after update ?

haughty cypress
#

the update is borderline pointless lawl

bleak furnace
#

The screen is notched even though I didn't allow the app to use notch.

median garden
#

@haughty cypress Zombie Mode Is Fun Its More Social And Fun

upper void
#

Does pubgm run smooter now?

haughty cypress
#

i can gurantee you'll forget about it in a week @median garden

bleak furnace
#

You're supposed to play 200 matches in evo to unlock achievement pubgm_hidethepain

celest cedar
#

I could not collect any points plzz help me

bleak furnace
#

What in the world is that

haughty cypress
#

some india only thing @bleak furnace

bronze sky
#

I need help my layout is not getting saved

bleak furnace
#

Yeah. But where is it? I didn't see. It's exactly like the event for US

sour ermine
#

Lagging mid game in TDM basically running in place for like 6 seconds at a time gets really annoying

thorny dirge
#

How some of the players have got the new bear skins ??

sour ermine
#

Bot my device before sum moron says that

#

Not* and it's a achievement

haughty cypress
#

@bronze sky its a bug

bronze sky
#

@haughty cypresshow to solve it

haughty cypress
#

wait for devs to fix @bronze sky

celest cedar
bronze sky
#

@haughty cypress see the screenshot

formal nacelle
#

@celest cedar check mail

celest cedar
#

I had seen no points was there

haughty cypress
#

you cant fix it, wait for devs to fix @bronze sky

main elk
#

hello can I ask ?
how to unbind from facebook? I want to sell my pubg account

haughty cypress
#

you cant @main elk

velvet bone
#

Wth

dusty wasp
#

Bro help

velvet bone
#

Ninja doesn't do any damage to zombies

dusty wasp
#

My pubg mobile app is still updating

grave stone
haughty cypress
#

restart the updatr @dusty wasp

dusty wasp
#

Done 2 times

thorny dirge
main elk
#

@haughty cypress what about gmail?
still cant ?

grave stone
#

The doors rotating with tires lmao

haughty cypress
#

@main elk nope

grave stone
#

There's a new dacia bug!

haughty cypress
#

@thorny dirge its a really old bug

dusty wasp
#

Can anyone help with it

thorny dirge
#

@haughty cypress still not fixed claps to dev

haughty cypress
#

yet you still play the game UwU

molten fulcrum
night cloak
#

Is there a m24 skin now?

thorny dirge
#

@haughty cypress yes because i spent my money and time in this game and what i supposed to do ,and it's dev work to fix bug and glitches not making stupid skins
☮️

storm flumeBOT
#

Please read this channel's pinned messages for further information, @molten fulcrum:

  • Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
  • iOS: Click the channel name and select Pinned Messages located at the bottom.
  • PC: Click the pin icon located in the top-right of the channel.
bold siren
#

Yes, in the crates, @night cloak.

haughty cypress
#

@thorny dirge just ignore it like you always had :v

night cloak
#

Oh okay

thorny dirge
#

@night cloak yes in the achivements

#

@haughty cypress Aah this game had made me addicted but it's broken

bold siren
#

Let's not have discussions here.

thorny dirge
#

Ok i want report bug help me

paper kiln
#

Why this error

molten fulcrum
#

Korea version

haughty cypress
#

@molten fulcrum be patient and keep waiting

stable forum
#

/watch?v=qVdGwJLSbEg how can i find this player id number :/ he's a cheater i report him but tencent wants an id number from me

@bold siren

molten fulcrum
#

@haughty cypress how much time

haughty cypress
#

could take hours @molten fulcrum

molten fulcrum
#

@haughty cypress but why

haughty cypress
#

nobody knows @molten fulcrum

bold siren
#

You can report them in-game, @stable forum.

coarse lion
#

The counter for various lvl 5 achievements is continuing from where it left from lvl 4 is it supposed to happen like this only?

stable forum
#

i report in-game 1 month ago but he plays now 😃 how can i find id @bold siren

molten fulcrum
#

@haughty cypress ayou are an official but didn't know??

night cloak
#

@coarse lion yes but it's not ok if that happens

haughty cypress
#

nobody in this server who answers you is affiliated with the devs @molten fulcrum

molten fulcrum
#

@haughty cypress want to play infection mode

stable forum
#

why cheat player can hide id number @bold siren

night cloak
#

thanks @thorny dirge

molten fulcrum
#

@haughty cypress /ban me

normal fulcrum
#

@XDimitrisX12345#3502 You lied. Map isn't available. Don't give wrong information

random wagon
#

Fix lag of UI in lobby

molten fulcrum
#

Help

#

Where is support

random wagon
#

Too choppy

olive isle
#

Please tell me how to get new character

bold siren
#

New character as new appearance, @olive isle?

silver nacelle
#

HUD is displaced on my device, and on several other devices. If I place it right in the settings it'll be displaced in the game itselves anyway.

I've got a Huawei P Smart Plus, with a Notched screen. The last version of PUBG-M.

How to solve this problem? I've tried everything already.

slender roost
storm flumeBOT
#

Hello, @slender roost!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

gilded citrus
#

There is this achievment called Evil Survivor and u basicly have win match in infection mode. But im confused of hkw you win because in one match u dont only win once. It can br twice or more..

hearty wharf
#

Yo

strong inlet
#

After this update now I can’t enable Extreme frame rate in my Iphone SE modifying the usercustom.ini . Why?

vast lion
#

@coarse lion since it stopped counting after you got lvl4, 8 guess this is the only way to them to implement the level 5 achievements...